Notice of Request for Revision to and Extension of Approval of an Information Collection; Veterinary Services Field Operations Export Services Customer Service Survey Project, 58676-58677 [2019-23904]

Download as PDF 58676 Notices Federal Register Vol. 84, No. 212 Friday, November 1, 2019 This section of the FEDERAL REGISTER contains documents other than rules or proposed rules that are applicable to the public. Notices of hearings and investigations, committee meetings, agency decisions and rulings, delegations of authority, filing of petitions and applications and agency statements of organization and functions are examples of documents appearing in this section. DEPARTMENT OF AGRICULTURE Animal and Plant Health Inspection Service [Docket No. APHIS–2019–0071] Notice of Request for Revision to and Extension of Approval of an Information Collection; Veterinary Services Field Operations Export Services Customer Service Survey Project Animal and Plant Health Inspection Service, USDA. ACTION: Revision to and extension of approval of an information collection; comment request. AGENCY: In accordance with the Paperwork Reduction Act of 1995, this notice announces the Animal and Plant Health Inspection Service’s intention to request a revision to and extension of approval of an information collection to evaluate service delivery by the Veterinary Services Field Operations Export Service Centers to the public. DATES: We will consider all comments that we receive on or before December 31, 2019. ADDRESSES: You may submit comments by either of the following methods: • Federal eRulemaking Portal: Go to http://www.regulations.gov/ #!docketDetail;D=APHIS-2019-0071. • Postal Mail/Commercial Delivery: Send your comment to Docket No. APHIS–2019–0071, Regulatory Analysis and Development, PPD, APHIS, Station 3A–03.8, 4700 River Road, Unit 118, Riverdale, MD 20737–1238. Supporting documents and any comments we receive on this docket may be viewed at http:// www.regulations.gov/ #!docketDetail;D=APHIS-2019-0071 or in our reading room, which is located in Room 1141 of the USDA South Building, 14th Street and Independence Avenue SW, Washington, DC. Normal SUMMARY: VerDate Sep<11>2014 19:23 Oct 31, 2019 Jkt 250001 reading room hours are 8 a.m. to 4:30 p.m., Monday through Friday, except holidays. To be sure someone is there to help you, please call (202) 799–7039 before coming. FOR FURTHER INFORMATION CONTACT: For information on the Veterinary Services Field Operations Export Services customer service survey project, contact Ms. Melinda Springer, Chief of Staff, VS, APHIS, Field Operations, 2150 Centre Avenue, Building B, Fort Collins, CO; (970) 494–7351. For more detailed information on the information collection, contact Mr. Joseph Moxey, APHIS’ Information Collection Coordinator, at (301) 851–2483. SUPPLEMENTARY INFORMATION: Title: Veterinary Services Field Operations Export Services Customer Service Survey Project. OMB Control Number: 0579–0334. Type of Request: Revision to and extension of approval of an information collection. Abstract: The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture, among other things, regulates and provides services related to the importation, interstate movement, and exportation of animals, animal products, and other articles to prevent the spread of pests and diseases of livestock. APHIS’ Veterinary Services’ (VS’) Field Operations is the program unit that carries out these activities at the field level (through service centers, airports, and seaports) to protect animal health. After performing a service for an individual or business, the Field Operations Export Service Centers conduct a survey to evaluate customer service. The survey consists of a short questionnaire in which respondents are asked to identify the type of customer they are (e.g., pet owners, animal importers/exporters, animal product and byproduct importers/exporters, users of quarantine facilities, and accredited veterinarians), and to rate the services received in terms of courtesy, timeliness, helpfulness, etc. Respondents are also asked to rate and provide comments concerning their overall experience. Completion of the questionnaire is voluntary and responses do not identify the individual respondent. Field Operations uses the surveys to gain a general view of the public’s perception of customer service at the PO 00000 Frm 00001 Fmt 4703 Sfmt 4703 service centers, airports, and seaports and identify areas in which VS can improve service delivery to the public and more efficiently meet the needs and expectations of customers. Since the last approval of this collection by the Office of Management and Budget (OMB), we have changed the name from Veterinary Services Export Service Center Customer Service Survey to Veterinary Services Field Operations Export Services Customer Service Survey Project. We are asking OMB to approve our use of these information collection activities, as described, for an additional 3 years. The purpose of this notice is to solicit comments from the public (as well as affected agencies) concerning our information collection. These comments will help us: (1) Evaluate whether the collection of information is necessary for the proper performance of the functions of the Agency, including whether the information will have practical utility; (2) Evaluate the accuracy of our estimate of the burden of the collection of information, including the validity of the methodology and assumptions used; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, through use, as appropriate, of automated, electronic, mechanical, and other collection technologies; e.g., permitting electronic submission of responses. Estimate of burden: The public burden for this collection of information is estimated to average 0.0402 hours per response. Respondents: Members of the public who receive services from Veterinary Services (e.g., pet owners, animal importers/exporters, animal product and byproduct importers/exporters, users of quarantine facilities, and accredited veterinarians). Estimated annual number of respondents: 15,050. Estimated annual number of responses per respondent: 1.32. Estimated annual number of responses: 19,850. Estimated total annual burden on respondents: 797 hours. (Due to averaging, the total annual burden hours may not equal the product of the annual E:\FR\FM\01NON1.SGM 01NON1 Federal Register / Vol. 84, No. 212 / Friday, November 1, 2019 / Notices number of responses multiplied by the reporting burden per response.) All responses to this notice will be summarized and included in the request for OMB approval. All comments will also become a matter of public record. Done in Washington, DC, this 28th day of October 2019. Kevin Shea, Administrator, Animal and Plant Health Inspection Service. [FR Doc. 2019–23904 Filed 10–31–19; 8:45 am] BILLING CODE 3410–34–P DEPARTMENT OF AGRICULTURE Animal and Plant Health Inspection Service [Docket No. APHIS–2019–0073] Notice of Request for Revision to and Extension of Approval of an Information Collection; Domestic Quarantine Regulations Revision to and extension of approval of an information collection; comment request. ACTION: In accordance with the Paperwork Reduction Act of 1995, this notice announces the Animal and Plant Health Inspection Service’s intention to request a revision to and extension of approval of an information collection associated with the domestic quarantine regulations for preventing the spread of plant pests and diseases within the United States. DATES: We will consider all comments that we receive on or before December 31, 2019. ADDRESSES: You may submit comments by either of the following methods: • Federal eRulemaking Portal: Go to http://www.regulations.gov/ #!docketDetail;D=APHIS-2019-0073. • Postal Mail/Commercial Delivery: Send your comment to Docket No. APHIS–2019–0073, Regulatory Analysis and Development, PPD, APHIS, 4700 River Road, Unit 118, Riverdale, MD 20737–1238. Supporting documents and any comments we receive on this docket may be viewed at http:// www.regulations.gov/ #!docketDetail;D=APHIS-2019-0073 or in our reading room, which is located in Room 1141 of the USDA South Building, 14th Street and Independence Avenue SW, Washington, DC. Normal reading room hours are 8 a.m. to 4:30 p.m., Monday through Friday, except holidays. To be sure someone is there to help you, please call (202) 799–7039 before coming. SUMMARY: VerDate Sep<11>2014 19:23 Oct 31, 2019 Jkt 250001 For information regarding the regulations for preventing the spread of plant pests and diseases within the United States, contact Mr. Andrew Wilds, National Policy Manager, Plant Protection and Quarantine, APHIS, 4700 River Road, Unit 160, Riverdale, MD 20737; (301) 851–3051. For more detailed information on the information collection, contact Mr. Joseph Moxey, APHIS’ Information Collection Coordinator, at (301) 851–2483. SUPPLEMENTARY INFORMATION: Title: Domestic Quarantine Regulations. OMB Control Number: 0579–0088. Type of Request: Revision to and extension of approval of an information collection. Abstract: Under the Plant Protection Act (7 U.S.C. 7701 et seq.), the Secretary of Agriculture is authorized to prohibit or restrict the importation, entry, or movement in interstate commerce of any plant, plant product, biological control organism, noxious weed, article, or means of conveyance, if the Secretary determines that the prohibition or restriction is necessary to prevent the introduction or the dissemination of a plant pest into the United States. The Animal and Plant Health Inspection Service’s (APHIS’) regulations in 7 CFR part 301, ‘‘Domestic Quarantine Notices,’’ are necessary to regulate the movement of certain articles from infested areas to noninfested areas to prevent the spread of plant pests. These measures help prevent the pests from spreading from quarantined areas to noninfested areas of the United States. Administering these regulations requires APHIS to collect information from a variety of individuals who are involved in growing, packing, handling, and transporting plants and plant products. The information serves as supporting documentation required for the issuance of forms and documents that authorize the movement of regulated plants and plant products and is vital to help prevent the spread of injurious plant pests within the United States. Collecting this information requires APHIS to use a number of forms and documents, including permits and certificates; compliance and cooperative agreements; workplans and petitions; requests for inspection; labeling, notices, and reports; emergency action notifications and reports of violation; warnings, cancellations, and appeals; and recordkeeping. We are asking the Office of Management and Budget (OMB) to FOR FURTHER INFORMATION CONTACT: PO 00000 Frm 00002 Fmt 4703 Sfmt 9990 58677 approve our use of these information collection activities, as described, for an additional 3 years. The purpose of this notice is to solicit comments from the public (as well as affected agencies) concerning our information collection. These comments will help us: (1) Evaluate whether the collection of information is necessary for the proper performance of the functions of the Agency, including whether the information will have practical utility; (2) Evaluate the accuracy of our estimate of the burden of the collection of information, including the validity of the methodology and assumptions used; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, through use, as appropriate, of automated, electronic, mechanical, and other collection technologies; e.g., permitting electronic submission of responses. Estimate of burden: The public burden for this collection of information is estimated to average 0.2 hours per response. Respondents: State, local, and Tribal government agricultural representatives, agricultural business representatives, and private citizens. Estimated annual number of respondents: 8,185. Estimated annual number of responses per respondent: 211. Estimated annual number of responses: 1,723,768. Estimated total annual burden on respondents: 345,949 hours. (Due to averaging, the total annual burden hours may not equal the product of the annual number of responses multiplied by the reporting burden per response.) All responses to this notice will be summarized and included in the request for OMB approval. All comments will also become a matter of public record. Done in Washington, DC, this 28th day of October 2019. Kevin Shea, Administrator, Animal and Plant Health Inspection Service. [FR Doc. 2019–23905 Filed 10–31–19; 8:45 am] BILLING CODE 3410–34–P E:\FR\FM\01NON1.SGM 01NON1

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[Federal Register Volume 84, Number 212 (Friday, November 1, 2019)]
[Notices]
[Pages 58676-58677]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-23904]


========================================================================
Notices
                                                Federal Register
________________________________________________________________________

This section of the FEDERAL REGISTER contains documents other than rules 
or proposed rules that are applicable to the public. Notices of hearings 
and investigations, committee meetings, agency decisions and rulings, 
delegations of authority, filing of petitions and applications and agency 
statements of organization and functions are examples of documents 
appearing in this section.

========================================================================


Federal Register / Vol. 84, No. 212 / Friday, November 1, 2019 / 
Notices

[[Page 58676]]



DEPARTMENT OF AGRICULTURE

Animal and Plant Health Inspection Service

[Docket No. APHIS-2019-0071]


Notice of Request for Revision to and Extension of Approval of an 
Information Collection; Veterinary Services Field Operations Export 
Services Customer Service Survey Project

AGENCY: Animal and Plant Health Inspection Service, USDA.

ACTION: Revision to and extension of approval of an information 
collection; comment request.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this 
notice announces the Animal and Plant Health Inspection Service's 
intention to request a revision to and extension of approval of an 
information collection to evaluate service delivery by the Veterinary 
Services Field Operations Export Service Centers to the public.

DATES: We will consider all comments that we receive on or before 
December 31, 2019.

ADDRESSES: You may submit comments by either of the following methods:
     Federal eRulemaking Portal: Go to http://www.regulations.gov/#!docketDetail;D=APHIS-2019-0071.
     Postal Mail/Commercial Delivery: Send your comment to 
Docket No. APHIS-2019-0071, Regulatory Analysis and Development, PPD, 
APHIS, Station 3A-03.8, 4700 River Road, Unit 118, Riverdale, MD 20737-
1238.
    Supporting documents and any comments we receive on this docket may 
be viewed at http://www.regulations.gov/#!docketDetail;D=APHIS-2019-
0071 or in our reading room, which is located in Room 1141 of the USDA 
South Building, 14th Street and Independence Avenue SW, Washington, DC. 
Normal reading room hours are 8 a.m. to 4:30 p.m., Monday through 
Friday, except holidays. To be sure someone is there to help you, 
please call (202) 799-7039 before coming.

FOR FURTHER INFORMATION CONTACT: For information on the Veterinary 
Services Field Operations Export Services customer service survey 
project, contact Ms. Melinda Springer, Chief of Staff, VS, APHIS, Field 
Operations, 2150 Centre Avenue, Building B, Fort Collins, CO; (970) 
494-7351. For more detailed information on the information collection, 
contact Mr. Joseph Moxey, APHIS' Information Collection Coordinator, at 
(301) 851-2483.

SUPPLEMENTARY INFORMATION:
    Title: Veterinary Services Field Operations Export Services 
Customer Service Survey Project.
    OMB Control Number: 0579-0334.
    Type of Request: Revision to and extension of approval of an 
information collection.
    Abstract: The Animal and Plant Health Inspection Service (APHIS) of 
the U.S. Department of Agriculture, among other things, regulates and 
provides services related to the importation, interstate movement, and 
exportation of animals, animal products, and other articles to prevent 
the spread of pests and diseases of livestock. APHIS' Veterinary 
Services' (VS') Field Operations is the program unit that carries out 
these activities at the field level (through service centers, airports, 
and seaports) to protect animal health.
    After performing a service for an individual or business, the Field 
Operations Export Service Centers conduct a survey to evaluate customer 
service. The survey consists of a short questionnaire in which 
respondents are asked to identify the type of customer they are (e.g., 
pet owners, animal importers/exporters, animal product and byproduct 
importers/exporters, users of quarantine facilities, and accredited 
veterinarians), and to rate the services received in terms of courtesy, 
timeliness, helpfulness, etc. Respondents are also asked to rate and 
provide comments concerning their overall experience. Completion of the 
questionnaire is voluntary and responses do not identify the individual 
respondent.
    Field Operations uses the surveys to gain a general view of the 
public's perception of customer service at the service centers, 
airports, and seaports and identify areas in which VS can improve 
service delivery to the public and more efficiently meet the needs and 
expectations of customers.
    Since the last approval of this collection by the Office of 
Management and Budget (OMB), we have changed the name from Veterinary 
Services Export Service Center Customer Service Survey to Veterinary 
Services Field Operations Export Services Customer Service Survey 
Project.
    We are asking OMB to approve our use of these information 
collection activities, as described, for an additional 3 years.
    The purpose of this notice is to solicit comments from the public 
(as well as affected agencies) concerning our information collection. 
These comments will help us:
    (1) Evaluate whether the collection of information is necessary for 
the proper performance of the functions of the Agency, including 
whether the information will have practical utility;
    (2) Evaluate the accuracy of our estimate of the burden of the 
collection of information, including the validity of the methodology 
and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, through use, as appropriate, of automated, 
electronic, mechanical, and other collection technologies; e.g., 
permitting electronic submission of responses.
    Estimate of burden: The public burden for this collection of 
information is estimated to average 0.0402 hours per response.
    Respondents: Members of the public who receive services from 
Veterinary Services (e.g., pet owners, animal importers/exporters, 
animal product and byproduct importers/exporters, users of quarantine 
facilities, and accredited veterinarians).
    Estimated annual number of respondents: 15,050.
    Estimated annual number of responses per respondent: 1.32.
    Estimated annual number of responses: 19,850.
    Estimated total annual burden on respondents: 797 hours. (Due to 
averaging, the total annual burden hours may not equal the product of 
the annual

[[Page 58677]]

number of responses multiplied by the reporting burden per response.)
    All responses to this notice will be summarized and included in the 
request for OMB approval. All comments will also become a matter of 
public record.

    Done in Washington, DC, this 28th day of October 2019.
 Kevin Shea,
Administrator, Animal and Plant Health Inspection Service.
[FR Doc. 2019-23904 Filed 10-31-19; 8:45 am]
 BILLING CODE 3410-34-P