South Carolina Code of Regulations
Chapter 93 - DEPARTMENT OF LABOR, LICENSING AND REGULATION - SOUTH CAROLINA BOARD OF LONG TERM HEALTH CARE ADMINISTRATORS
Section 93-220 - Complaints
Current through Register Vol. 48, No. 3, March 22, 2024
A. The Department shall be responsible for investigating complaints, either directly or indirectly, relating to administrators.
B. The Department has the responsibility to evaluate complaints and investigative information received from the South Carolina Department of Health and Environmental Control or any other source.
C. A complaint received by the Board may be referred to the appropriate agency or agencies for investigation.
D. The administrator must respond in writing to the Board when requested. The Department may request in writing that the administrator file a written response to the initial complaint. Failure to do so in a timely manner may be grounds for discipline.
E. The findings and the corrective measures taken by the investigating agency or agencies, with any other information deemed appropriate, shall be reviewed by the Board for the purpose of improving the standards imposed for licensing, for decisions on revocation or suspension of license or other disciplinary actions, and for assessing the qualifications for relicensure of an administrator.
F. Information pertaining to a complaint shall be kept in a confidential file. A cross-reference shall be kept in the administrator's file so that all complaint information may be re-evaluated if a subsequent complaint is received.
