New Jersey Administrative Code
Title 3A - CHILDREN AND FAMILIES
Chapter 3 - CLIENT INFORMATION
Subchapter 2 - DISCLOSURE OF CLIENT INFORMATION
Section 3A:3-2.8 - Requests for information

Universal Citation: NJ Admin Code 3A:3-2.8

Current through Register Vol. 56, No. 18, September 16, 2024

(a) Each person making an inquiry or request for client information shall put the request in writing, except as allowed in (d) below. The following procedures shall be observed:

1. An agency shall make its request on official agency letterhead.

2. An individual person making a request shall include his or her address or telephone number which can be verified.

3. Any person requesting client information shall include a consent form signed by the client or shall indicate the reason he or she needs to know the information.

(b) The Division shall determine whether the person requesting the information can receive the information pursuant to statute and to the provisions of this chapter.

(c) The Division shall not disclose client information over the telephone, including whether or not a person is or was known to the Division, except as authorized in (d) below.

(d) When information is urgently needed, the Division shall disclose the information after verifying the caller's identity, determining that the caller is authorized to receive the information pursuant to N.J.S.A. 9:6-8.10a, and determining that the caller has made a reasonable demonstration of the need to know the information and in consideration of the risk of harm to the child and others.

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