New Jersey Administrative Code
Title 14 - PUBLIC UTILITIES
Chapter 18 - REGULATIONS OF CABLE TELEVISION
Subchapter 3 - CUSTOMER RIGHTS
- Section 14:18-3.1 - Scope
- Section 14:18-3.2 - Requests for service
- Section 14:18-3.3 - Customer information
- Section 14:18-3.4 - Information on company's schedule of prices, rates, terms, and conditions
- Section 14:18-3.5 - Outage credit
- Section 14:18-3.6 - Access to company representative
- Section 14:18-3.7 - Bills for service; form of bill
- Section 14:18-3.8 - Method of billing
- Section 14:18-3.9 - Due date of payment and notice of discontinuance
- Section 14:18-3.10 - Basis for restoration of discontinued services
- Section 14:18-3.11 - Disputes
- Section 14:18-3.12 - Service call scheduling
- Section 14:18-3.13 - Prompt restoration standards
- Section 14:18-3.14 - Availability of special equipment
- Section 14:18-3.15 - Trial and promotional services
- Section 14:18-3.16 - Reserved
- Section 14:18-3.17 - Notice of alteration in channel allocation
- Section 14:18-3.18 - Periodic notices to customers
- Section 14:18-3.19 - Interest on uncorrected billing errors
- Section 14:18-3.20 - Discounts for senior and/or disabled citizens
- Section 14:18-3.21 - Avoidance of interruption; prompt restoration
- Section 14:18-3.22 - Notice of planned interruptions
- Section 14:18-3.23 - Reimbursement for lost, stolen or damaged equipment
- Section 14:18-3.24 - Late fees and charges
- Section 14:18-3.25 - Refunds and credits
- Section 14:18-3.26 - Pre-termination access to cable home wiring
- Section 14:18-3.27 - Furnishing information and notices to customers in electronic form
Disclaimer: These regulations may not be the most recent version. New Jersey may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google
Privacy Policy and
Terms of Service apply.