Illinois Administrative Code
Title 59 - MENTAL HEALTH
Part 299 - SEXUALLY VIOLENT PERSONS
Subpart G - RESIDENT GRIEVANCES
Section 299.830 - Emergency Grievance Procedures

Universal Citation: 59 IL Admin Code ยง 299.830

Current through Register Vol. 48, No. 12, March 22, 2024

a) All grievances marked as emergency shall be reviewed by a Grievance Examiner every working day after receipt.

b) The Grievance Examiner shall review and immediately forward all grievances determined to be an emergency to the Program Director.

c) If the Program Director determines that there is a substantial risk of imminent personal injury or other serious or irreparable harm to the resident, or others, the Program Director shall notify the Grievance Examiner that the grievance shall be handled on an emergency basis.

d) The Program Director shall respond to the resident within three working days after receipt of the grievance, indicating what action shall be or has been taken.

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