Alaska Administrative Code
Title 3 - Commerce, Community, and Economic Development
Part 7 - Regulatory Commission of Alaska
Chapter 52 - Operation of Public Utilities
Article 5 - Electric Utilities
3 AAC 52.445 - Deferred payment agreements
Current through February 27, 2024
(a) For a residential customer who demonstrates that economic hardship prevents payment in full of a delinquent bill, a utility may not refuse to restore or continue service unless the customer refuses to agree to or comply with a deferred payment plan meeting the requirements of this section.
(b) A deferred payment agreement between a utility and a residential customer must provide that service will continue if the customer meets all of the following conditions:
(c) The duration of a deferred payment agreement must be at least three months unless the customer agrees to a shorter period.
(d) A utility may include provisions for deferred payment agreements with non-residential customers in its tariff, or may negotiate them by special contract.
(e) In determining a reasonable deferred payment schedule, a utility and customer shall consider the following conditions, a list of which must be presented to the customer:
(f) A deferred payment agreement must be in writing and must be signed by the customer and an authorized utility representative. A deferred payment agreement may include a finance charge as specified in the utility's effective tariff, but the charge may not exceed that allowed by AS 45.45.010(a).
(g) A utility shall offer comparable terms and conditions to customers with similar payment problems.
(h) If a customer fails to fulfill the terms of a deferred payment agreement, the utility may disconnect service under 3 AAC 52.450(d). The utility may offer a subsequent deferred payment agreement before disconnecting the customer's service.
Authority:AS 42.05.141
AS 42.05.151
AS 42.05.291