Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 68158-68159 [2023-21867]

Download as PDF 68158 Federal Register / Vol. 88, No. 190 / Tuesday, October 3, 2023 / Notices NATIONAL ARCHIVES AND RECORDS ADMINISTRATION [NARA–2023–046] Agency Information Collection Activities: Submission for OMB Review; Comment Request National Archives and Records Administration (NARA). ACTION: Notice. AGENCY: We have submitted a request to the Office of Management and Budget (OMB) for approval to continue to use a currently approved information collection, Facility Access Media (FAM) Request, NA Form 6006, used by all individuals requesting recurring access to non-public areas of NARA’s facilities and IT network. We invite you to comment on this proposed information collection. DATES: OMB must receive written comments on or before November 2, 2023. SUMMARY: Send any comments and recommendations on the proposed information collection in writing to www.reginfo.gov/public/do/PRAMain. You can find this particular information collection by selecting ‘‘Currently under 30-day Review—Open for Public Comments’’ or by using the search function. ADDRESSES: ddrumheller on DSK120RN23PROD with NOTICES1 FOR FURTHER INFORMATION CONTACT: Tamee Fechhelm, Paperwork Reduction Act Officer, by email at tamee.fechhelm@nara.gov or by telephone at 301.837.1694 with any requests for additional information. SUPPLEMENTARY INFORMATION: Pursuant to the Paperwork Reduction Act of 1995 (Pub. L. 104–13), we invite the public and other Federal agencies to comment on proposed information collections. We published a notice of proposed collection for this information collection on July 26, 2023 (88 FR 48267) and we received no comments. We are therefore submitting the described information collection to OMB for approval. If you have comments or suggestions, they should address one or more of the following points: (a) whether the proposed information collection is necessary for NARA to properly perform its functions; (b) our estimate of the burden of the proposed information collection and its accuracy; (c) ways we could enhance the quality, utility, and clarity of the information we collect; (d) ways we could minimize the burden on respondents of collecting the information, including through information technology; and (e) whether this collection affects small businesses. VerDate Sep<11>2014 20:04 Oct 02, 2023 Jkt 262001 In this notice, we solicit comments concerning the following information collection: Title: Facility Access Media (FAM) Request. OMB number: 3095–0057. Agency form number: NA Form 6006. Type of review: Regular. Affected public: Individuals or households. Estimated number of respondents: 1,500. Estimated time per response: 3 minutes. Frequency of response: On occasion. Estimated total annual burden hours: 75 hours. Abstract: All individuals who require recurring access to non-public areas of NARA’s facilities and IT network (such as NARA employees, contractors, volunteers, NARA-related foundation employees, volunteers, interns, and other non-NARA Federal employees, such as Federal agency reviewers), herein referred to as ‘‘applicants,’’ complete the Facility Access Media (FAM) Request, NA Form 6006, in order to obtain NARA Facility Access Media (FAM). After we review the request, we issue the applicant a FAM, if approved, and they are then able to access nonpublic areas of NARA facilities and IT network. Collecting this information is necessary to comply with Homeland Security Presidential Directive (HSPD) 12 requirements for secure and reliable forms of personal identification issued by Federal agencies to their employees, contractors, and other individuals requiring recurring access to non-public areas of Government facilities and information services. We developed this form to comply with this requirement. Sheena Burrell, Executive for Information Services/CIO. [FR Doc. 2023–21804 Filed 10–2–23; 8:45 am] BILLING CODE 7515–01–P NATIONAL ARCHIVES AND RECORDS ADMINISTRATION [NARA–2023–045] Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery National Archives and Records Administration (NARA). ACTION: Notice of a request for comments regarding an information collection request. AGENCY: As part of a Federal Government-wide effort to streamline SUMMARY: PO 00000 Frm 00065 Fmt 4703 Sfmt 4703 the process to seek feedback from the public on service delivery, the National Archives and Records Administration (NARA) has submitted a Generic Information Collection Request (Generic ICR): ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery’’ to OMB for approval under the Paperwork Reduction Act (PRA). DATES: Comments must be submitted by November 2, 2023. ADDRESSES: Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to www.reginfo.gov/public/do/ PRAMain. Find this particular information collection by selecting ‘‘Currently under 30-day Review—Open for Public Comments’’ or by using the Search function. FOR FURTHER INFORMATION CONTACT: To request additional information, please contact Tamee Fechhelm at telephone number 301–837–1694. SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB number: 3095–0070. Abstract: This information collection activity provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. By qualitative feedback, we mean information that provides useful insights into customers’ or stakeholders’ perceptions and opinions, but not statistical surveys that yield quantitative results that can be generalized to the population of study. Qualitative feedback provides insights into perceptions, experiences, and expectations, provides an early warning of issues with service, or focuses attention on areas where communication, training or changes in operations might improve delivery of products or services. Collecting this information allows for ongoing, collaborative, and actionable communications between NARA and its customers and stakeholders. It also allows us to contribute feedback directly to improving program management. We collect feedback in areas of service delivery such as timeliness, appropriateness, accuracy of information, plain language, courtesy, efficiency, and resolution of issues with service delivery. We use customer feedback to plan efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers E:\FR\FM\03OCN1.SGM 03OCN1 ddrumheller on DSK120RN23PROD with NOTICES1 Federal Register / Vol. 88, No. 190 / Tuesday, October 3, 2023 / Notices and stakeholders on NARA’s services will be unavailable. We will only submit a collection for approval under this generic clearance if it meets the following conditions: • The collection is voluntary; • The collection is low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and is low-cost for both the respondents and the Federal Government; • The collection is non-controversial and does not raise issues of concern to other Federal agencies; • It is targeted to solicit opinions from respondents who have experience with the program or may have experience with the program in the near future; • It collects personally identifiable information (PII) only to the extent necessary and we will not retain it; • We will use the information gathered only internally, for general service improvement and program management purposes, and do not intend to release it outside of the agency; • We will not use the information gathered for substantially informing influential policy decisions; and • Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: the target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results, but do not fall under the current generic collection. VerDate Sep<11>2014 20:04 Oct 02, 2023 Jkt 262001 The Agency received no comments in response to the 60-day notice published in the Federal Register of August 3, 2023 (88 FR 51356). As a general matter, information collections under this generic collection request will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. Current Actions: OGIS FOIA Program Compliance Review, NPRC Survey of Customer Satisfaction, and Training and Event Evaluations. Type of Review: Regular. Affected Public: Individuals and households, businesses and organizations, State, local or Tribal government. Estimated Number of Respondents: 25,000. Below, we provide projected average estimates for the next three years: Average expected annual number of activities: 20. Average number of respondents per activity: 1,250. Annual responses: 1. Frequency of response: Once per request. Average minutes per response: 30. Burden hours: 12,500. Sheena Burrell, Executive for Information Services/CIO. [FR Doc. 2023–21867 Filed 10–2–23; 8:45 am] NUCLEAR REGULATORY COMMISSION [NRC–2023–0082] Information Collection: Disposal of High-Level Radioactive Wastes in a Geologic Repository at Yucca Mountain, Nevada Nuclear Regulatory Commission. ACTION: Renewal of existing information collection; request for comment. AGENCY: The U.S. Nuclear Regulatory Commission (NRC) invites public comment on the renewal of Office of Management and Budget (OMB) approval for an existing collection of information. The information collection is entitled, ‘‘Disposal of High-Level Radioactive Wastes in a Geologic Repository at Yucca Mountain, Nevada.’’ SUMMARY: Submit comments by December 4, 2023. Comments received after this DATES: Frm 00066 Fmt 4703 date will be considered if it is practical to do so, but the Commission is able to ensure consideration only for comments received on or before this date. ADDRESSES: You may submit comments by any of the following methods, however, the NRC encourages electronic comment submission through the Federal rulemaking website: • Federal rulemaking website: Go to https://www.regulations.gov and search for Docket ID NRC–2023–0082. Address questions about Docket IDs in Regulations.gov to Stacy Schumann; telephone: 301–415–0624; email: Stacy.Schumann@nrc.gov. For technical questions, contact the individual listed in the FOR FURTHER INFORMATION CONTACT section of this document. • Mail comments to: David C. Cullison, Office of the Chief Information Officer, Mail Stop: T–6 A10M, U.S. Nuclear Regulatory Commission, Washington, DC 20555–0001. For additional direction on obtaining information and submitting comments, see ‘‘Obtaining Information and Submitting Comments’’ in the SUPPLEMENTARY INFORMATION section of this document. FOR FURTHER INFORMATION CONTACT: David C. Cullison, Office of the Chief Information Officer, U.S. Nuclear Regulatory Commission, Washington, DC 20555–0001; telephone: 301–415– 2084; email: Infocollects.Resource@ nrc.gov. SUPPLEMENTARY INFORMATION: I. Obtaining Information and Submitting Comments BILLING CODE 7515–01–P PO 00000 68159 Sfmt 4703 A. Obtaining Information Please refer to Docket ID NRC–2023– 0082 when contacting the NRC about the availability of information for this action. You may obtain publicly available information related to this action by any of the following methods: • Federal Rulemaking Website: Go to https://www.regulations.gov and search for Docket ID NRC–2023–0082. • NRC’s Agencywide Documents Access and Management System (ADAMS): You may obtain publicly available documents online in the ADAMS Public Documents collection at https://www.nrc.gov/reading-rm/ adams.html. To begin the search, select ‘‘Begin Web-based ADAMS Search.’’ For problems with ADAMS, please contact the NRC’s Public Document Room (PDR) reference staff at 1–800–397–4209, at 301–415–4737, or by email to PDR.Resource@nrc.gov. The supporting statement is available in ADAMS under Accession No. ML23156A241. • NRC’s PDR: You may examine and order copies of public documents, by E:\FR\FM\03OCN1.SGM 03OCN1

Agencies

[Federal Register Volume 88, Number 190 (Tuesday, October 3, 2023)]
[Notices]
[Pages 68158-68159]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-21867]


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NATIONAL ARCHIVES AND RECORDS ADMINISTRATION

[NARA-2023-045]


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: National Archives and Records Administration (NARA).

ACTION: Notice of a request for comments regarding an information 
collection request.

-----------------------------------------------------------------------

SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, the 
National Archives and Records Administration (NARA) has submitted a 
Generic Information Collection Request (Generic ICR): ``Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery'' to OMB for approval under the Paperwork Reduction Act (PRA).

DATES: Comments must be submitted by November 2, 2023.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the Search function.

FOR FURTHER INFORMATION CONTACT: To request additional information, 
please contact Tamee Fechhelm at telephone number 301-837-1694.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB number: 3095-0070.
    Abstract: This information collection activity provides a means to 
gather qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with our commitment to improving service 
delivery. By qualitative feedback, we mean information that provides 
useful insights into customers' or stakeholders' perceptions and 
opinions, but not statistical surveys that yield quantitative results 
that can be generalized to the population of study. Qualitative 
feedback provides insights into perceptions, experiences, and 
expectations, provides an early warning of issues with service, or 
focuses attention on areas where communication, training or changes in 
operations might improve delivery of products or services. Collecting 
this information allows for ongoing, collaborative, and actionable 
communications between NARA and its customers and stakeholders. It also 
allows us to contribute feedback directly to improving program 
management.
    We collect feedback in areas of service delivery such as 
timeliness, appropriateness, accuracy of information, plain language, 
courtesy, efficiency, and resolution of issues with service delivery. 
We use customer feedback to plan efforts to improve or maintain the 
quality of service offered to the public. If this information is not 
collected, vital feedback from customers

[[Page 68159]]

and stakeholders on NARA's services will be unavailable.
    We will only submit a collection for approval under this generic 
clearance if it meets the following conditions:
     The collection is voluntary;
     The collection is low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and is low-cost for both the respondents 
and the Federal Government;
     The collection is non-controversial and does not raise 
issues of concern to other Federal agencies;
     It is targeted to solicit opinions from respondents who 
have experience with the program or may have experience with the 
program in the near future;
     It collects personally identifiable information (PII) only 
to the extent necessary and we will not retain it;
     We will use the information gathered only internally, for 
general service improvement and program management purposes, and do not 
intend to release it outside of the agency;
     We will not use the information gathered for substantially 
informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: the target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results, but do not fall under the current generic collection.
    The Agency received no comments in response to the 60-day notice 
published in the Federal Register of August 3, 2023 (88 FR 51356).
    As a general matter, information collections under this generic 
collection request will not result in any new system of records 
containing privacy information and will not ask questions of a 
sensitive nature, such as sexual behavior and attitudes, religious 
beliefs, and other matters that are commonly considered private.
    Current Actions: OGIS FOIA Program Compliance Review, NPRC Survey 
of Customer Satisfaction, and Training and Event Evaluations.
    Type of Review: Regular.
    Affected Public: Individuals and households, businesses and 
organizations, State, local or Tribal government.
    Estimated Number of Respondents: 25,000.
    Below, we provide projected average estimates for the next three 
years:
    Average expected annual number of activities: 20.
    Average number of respondents per activity: 1,250.
    Annual responses: 1.
    Frequency of response: Once per request.
    Average minutes per response: 30.
    Burden hours: 12,500.

Sheena Burrell,
Executive for Information Services/CIO.
[FR Doc. 2023-21867 Filed 10-2-23; 8:45 am]
BILLING CODE 7515-01-P
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