Agency Information Collection Activities; Proposed Extension of Information Collection; Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) for the Department of Labor, 62401 [2023-19489]
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Federal Register / Vol. 88, No. 174 / Monday, September 11, 2023 / Notices
Total Estimated Number of
Responses: 8,082.
Total Estimated Annual Time Burden:
1,790 hours.
Total Estimated Annual Other Costs
Burden: $1,673.
(Authority: 44 U.S.C. 3507(a)(1)(D))
Michelle Neary,
Senior PRA Analyst.
[FR Doc. 2023–19503 Filed 9–8–23; 8:45 am]
BILLING CODE 4510–CK–P
DEPARTMENT OF LABOR
Agency Information Collection
Activities; Proposed Extension of
Information Collection; Improving
Customer Experience (OMB Circular
A–11, Section 280 Implementation) for
the Department of Labor
Notice of availability; request
for comments.
ACTION:
The Department of Labor
(DOL) is submitting this the Office of
the Assistant Secretary for
Administration and Management
(OASAM)-sponsored information
collection request (ICR) to the Office of
Management and Budget (OMB) for
review and approval in accordance with
the Paperwork Reduction Act of 1995
(PRA). Public comments on the ICR are
invited.
DATES: The OMB will consider all
written comments that the agency
receives on or before November 13,
2023.
SUMMARY:
Written comments and
recommendations for the proposed
information collection should be sent
within 60 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 60-day Review—Open
for Public Comments’’ or by using the
search function.
Comments are invited on: (1) whether
the collection of information is
necessary for the proper performance of
the functions of the Department,
including whether the information will
have practical utility; (2) the accuracy of
the agency’s estimates of the burden and
cost of the collection of information,
including the validity of the
methodology and assumptions used; (3)
ways to enhance the quality, utility and
clarity of the information collection; and
(4) ways to minimize the burden of the
collection of information on those who
are to respond, including the use of
automated collection techniques or
other forms of information technology.
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ADDRESSES:
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FOR FURTHER INFORMATION CONTACT:
Nicole Bouchet by telephone at 202–
693–0213, or by email at DOL_PRA_
PUBLIC@dol.gov.
This
information collection activity provides
a means to garner customer and
stakeholder feedback in an efficient,
timely manner in accordance with the
Administration’s commitment to
improving customer service delivery as
discussed in Section 280 of OMB
Circular A–11. As discussed in OMB
guidance, agencies should identify their
highest-impact customer journeys (using
customer volume, annual program cost,
and/or knowledge of customer priority
as weighting factors) and select
touchpoints/transactions within those
journeys to collect feedback.
This information collection is subject
to the PRA. A Federal agency generally
cannot conduct or sponsor a collection
of information, and the public is
generally not required to respond to an
information collection, unless the OMB
approves it and displays a currently
valid OMB Control Number. In addition,
notwithstanding any other provisions of
law, no person shall generally be subject
to penalty for failing to comply with a
collection of information that does not
display a valid OMB Control Number.
See 5 CFR 1320.5(a) and 1320.6.
DOL seeks PRA authorization for this
information collection for three (3)
years. OMB authorization for an ICR
cannot be for more than three (3) years
without renewal. The DOL notes that
information collection requirements
submitted to the OMB for existing ICRs
receive a month-to-month extension
while they undergo review.
Type of Review: Extension.
Agency: DOL–OASAM.
Title of Collection: Improving
Customer Experience (OMB Circular A–
11, Section 280 Implementation) for the
Department of Labor.
OMB Number: 1225–0093.
Affected Public: Individuals and
Households; Private Sector; not-forprofit institutions; State, Local and
Tribal Governments.
Number of Respondents: 2,003,550.
Number of Responses: 2,003,550.
Annual Burden Hours: 102,225 hours.
Annual Respondent or Recordkeeper
Cost: $0.
SUPPLEMENTARY INFORMATION:
(Authority: 44 U.S.C. 3507(a)(1)(D))
Nicole Bouchet,
Acting Departmental Clearance Officer.
[FR Doc. 2023–19489 Filed 9–8–23; 8:45 am]
BILLING CODE 4510–04–P
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62401
DEPARTMENT OF LABOR
Agency Information Collection
Activities; Proposed Extension of
Information Collection; Department of
Labor Generic Clearance for Outreach
Activities
Notice of availability; request
for comments.
ACTION:
The Department of Labor
(DOL) is submitting this the Office of
the Assistant Secretary for
Administration and Management
(OASAM)-sponsored information
collection request (ICR) to the Office of
Management and Budget (OMB) for
review and approval in accordance with
the Paperwork Reduction Act of 1995
(PRA). Public comments on the ICR are
invited.
DATES: The OMB will consider all
written comments that the agency
receives on or before November 13,
2023.
SUMMARY:
Written comments and
recommendations for the proposed
information collection should be sent
within 60 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 60-day Review—Open
for Public Comments’’ or by using the
search function.
Comments are invited on: (1) whether
the collection of information is
necessary for the proper performance of
the functions of the Department,
including whether the information will
have practical utility; (2) the accuracy of
the agency’s estimates of the burden and
cost of the collection of information,
including the validity of the
methodology and assumptions used; (3)
ways to enhance the quality, utility and
clarity of the information collection; and
(4) ways to minimize the burden of the
collection of information on those who
are to respond, including the use of
automated collection techniques or
other forms of information technology.
FOR FURTHER INFORMATION CONTACT:
Nicole Bouchet by telephone at 202–
693–0213, or by email at
bouchet.nicole@dol.gov.
SUPPLEMENTARY INFORMATION: The
information collections in this generic
clearance are designed to support
outreach opportunities related to a wide
range of agency responsibilities
including, but not limited to: pension
programs, occupational safety and
health programs, mine safety and health
programs, veterans’ programs,
employment and training programs,
ADDRESSES:
E:\FR\FM\11SEN1.SGM
11SEN1
]]>Agencies
[Federal Register Volume 88, Number 174 (Monday, September 11, 2023)]
[Notices]
[Page 62401]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-19489]
-----------------------------------------------------------------------
DEPARTMENT OF LABOR
Agency Information Collection Activities; Proposed Extension of
Information Collection; Improving Customer Experience (OMB Circular A-
11, Section 280 Implementation) for the Department of Labor
ACTION: Notice of availability; request for comments.
-----------------------------------------------------------------------
SUMMARY: The Department of Labor (DOL) is submitting this the Office of
the Assistant Secretary for Administration and Management (OASAM)-
sponsored information collection request (ICR) to the Office of
Management and Budget (OMB) for review and approval in accordance with
the Paperwork Reduction Act of 1995 (PRA). Public comments on the ICR
are invited.
DATES: The OMB will consider all written comments that the agency
receives on or before November 13, 2023.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 60 days of publication of
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular
information collection by selecting ``Currently under 60-day Review--
Open for Public Comments'' or by using the search function.
Comments are invited on: (1) whether the collection of information
is necessary for the proper performance of the functions of the
Department, including whether the information will have practical
utility; (2) the accuracy of the agency's estimates of the burden and
cost of the collection of information, including the validity of the
methodology and assumptions used; (3) ways to enhance the quality,
utility and clarity of the information collection; and (4) ways to
minimize the burden of the collection of information on those who are
to respond, including the use of automated collection techniques or
other forms of information technology.
FOR FURTHER INFORMATION CONTACT: Nicole Bouchet by telephone at 202-
693-0213, or by email at [email protected].
SUPPLEMENTARY INFORMATION: This information collection activity
provides a means to garner customer and stakeholder feedback in an
efficient, timely manner in accordance with the Administration's
commitment to improving customer service delivery as discussed in
Section 280 of OMB Circular A-11. As discussed in OMB guidance,
agencies should identify their highest-impact customer journeys (using
customer volume, annual program cost, and/or knowledge of customer
priority as weighting factors) and select touchpoints/transactions
within those journeys to collect feedback.
This information collection is subject to the PRA. A Federal agency
generally cannot conduct or sponsor a collection of information, and
the public is generally not required to respond to an information
collection, unless the OMB approves it and displays a currently valid
OMB Control Number. In addition, notwithstanding any other provisions
of law, no person shall generally be subject to penalty for failing to
comply with a collection of information that does not display a valid
OMB Control Number. See 5 CFR 1320.5(a) and 1320.6.
DOL seeks PRA authorization for this information collection for
three (3) years. OMB authorization for an ICR cannot be for more than
three (3) years without renewal. The DOL notes that information
collection requirements submitted to the OMB for existing ICRs receive
a month-to-month extension while they undergo review.
Type of Review: Extension.
Agency: DOL-OASAM.
Title of Collection: Improving Customer Experience (OMB Circular A-
11, Section 280 Implementation) for the Department of Labor.
OMB Number: 1225-0093.
Affected Public: Individuals and Households; Private Sector; not-
for-profit institutions; State, Local and Tribal Governments.
Number of Respondents: 2,003,550.
Number of Responses: 2,003,550.
Annual Burden Hours: 102,225 hours.
Annual Respondent or Recordkeeper Cost: $0.
(Authority: 44 U.S.C. 3507(a)(1)(D))
Nicole Bouchet,
Acting Departmental Clearance Officer.
[FR Doc. 2023-19489 Filed 9-8-23; 8:45 am]
BILLING CODE 4510-04-P
