Agency Information Collection Activities; Submission to the Office of Management and Budget for Review and Approval: Request for Comment; Consumer Complaint Information, 11510-11512 [2023-03708]
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Federal Register / Vol. 88, No. 36 / Thursday, February 23, 2023 / Notices
workers that engage directly with the
public.
FTA Response: FTA appreciates this
comment and recognizes that station
agents can be victims of assault due to
their customer-facing role. Under FTA’s
proposal, data about assaults on station
agents would be collected through the
assaults on ‘‘other transit workers’’ field.
Requiring transit agencies to report
separate data for station agents, as
opposed to ‘‘operator’’ and ‘‘other
worker,’’ would place an unnecessary
burden on transit agencies in data
collection; unlike operators, there may
not be a roster of station agents updated
regularly enough to accommodate
monthly safety reporting. Therefore,
FTA is not changing this data
dimension at this time.
Comment: One comment requested
that FTA require transit agencies to
maintain anonymous reporting
procedures for their workforce to help
prevent the underreporting of non-major
transit worker assaults. The commenter
noted that without an anonymous
reporting.mechanism, transit workers
may fail to report non-major assaults
due to fear of retaliation. The
commenter further expressed that the
Public Transportation Agency Safety
Plan (PTASP) Safety Committees and
risk reduction programs required by the
Bipartisan Infrastructure Law would be
able to function only if NTD data about
assaults on transit workers is usable and
complete.
FTA Response: Pursuant to the
PTASP regulation (49 CFR part 673),
applicable transit agencies must
establish a process that allows
employees to report safety conditions to
senior management and protections for
employees who make such reports.
Transit agencies may establish
employee safety reporting procedures
and mechanisms to facilitate
anonymous reporting of safety concerns;
however, the PTASP regulation does not
require anonymous reporting processes.
Any potential changes to PTASP
employee reporting program
requirements would occur through
regulatory action distinct from the NTD
reporting requirement updates
addressed in this Notice.
FTA acknowledges that
underreporting can be a challenge for
data collection, especially for new data
collection efforts. FTA notes that
nothing in FTA’s proposal prohibits
transit agencies from creating
anonymous safety-related reporting
mechanisms. As such, FTA declines to
require that transit agencies establish
anonymous reporting processes.
After consideration of comments
received, FTA will adopt the assault on
VerDate Sep<11>2014
17:12 Feb 22, 2023
Jkt 259001
a transit worker reporting requirements
as proposed, with two changes: (a) FTA
will provide clarifications in certain
data fields to ensure consistent data
collection and curation; and (b) FTA
will add an optional open text field on
the S&S–50 and S&S–60 forms that will
allow agencies to report additional
details associated with their summaries
of transit worker assaults. The S&S–60
reporting requirements will take effect
beginning in NTD Report Year 2023,
which corresponds to an agency’s fiscal
year, while all changes to the S&S–40
and S&S–50 will take effect in Calendar
Year 2023.
C. Fatalities That Result From an
Impact With a Bus
Comments: FTA received two
comments on the collection of bus
fatality data. One of the two commenters
supported the requirements as
proposed. The other commenter
requested that FTA require reporting of
additional bus fatality data from
Reduced, Rural, Tribal, and Capital
Asset-only reporters, noting that Full
Reporters are required to report detailed
information about such events to the
NTD, but other reporters are not. The
commenter asked FTA to collect
additional data on bus collision
fatalities, including what part of the bus
was impacted, the location of the
collision, and the time and weather
during the event.
FTA Response: FTA believes that the
collection of data on the new S&S–60
form is sufficiently detailed as proposed
and that requiring only summary data
from Reduced, Rural, Tribal, and Capital
Asset-only reporters is an appropriate
mitigation of reporting burden. The
summary S&S–60 form collects
collisions with pedestrians, collisions
with vehicles, collisions with other (e.g.,
animals), injuries, and other major
events separately. FTA will reevaluate
the collection of summary data in the
future and, depending on trends, may at
a later date propose that some of these
reporter types complete S&S–40 event
report forms.
Regarding collecting additional
details on bus collision fatalities, FTA
does not collect data on the physical
part of the bus involved in a bus fatality
directly (e.g., the bumper). However,
FTA does collect data that can be used
to infer certain parts involved.
Specifically, the S&S–40 event report
form captures the vehicle ‘‘action’’ and
the time of collision, which often
corresponds to the part of the vehicle
involved. For example, if a vehicle was
going straight and collided with a
pedestrian, that would typically involve
the bumper. Collecting additional data
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Fmt 4703
Sfmt 4703
about the part of the vehicle would add
to the S&S–40 burden, which is already
considerable as it is one of the longest
NTD forms. FTA declines to make any
other updates to the S&S–60 form.
After consideration of comments
received, FTA will adopt the reporting
requirements regarding fatalities that
result from an impact with a bus as
proposed. The S&S–60 reporting
requirements will take effect beginning
in NTD Report Year 2023, which
corresponds to an agency’s fiscal year.
Nuria I. Fernandez,
Administrator.
[FR Doc. 2023–03789 Filed 2–22–23; 8:45 am]
BILLING CODE 4910–57–P
DEPARTMENT OF TRANSPORTATION
National Highway Traffic Safety
Administration
[Docket No. NHTSA–2022–0016]
Agency Information Collection
Activities; Submission to the Office of
Management and Budget for Review
and Approval: Request for Comment;
Consumer Complaint Information
National Highway Traffic
Safety Administration (NHTSA),
Department of Transportation (DOT).
ACTION: Notice and request for
comments on a reinstatement of a
previously approved collection of
information.
AGENCY:
In compliance with the
Paperwork Reduction Act of 1995, this
notice announces that the Information
Collection Request (ICR) summarized
below is being forwarded to the Office
of Management and Budget (OMB) for
review and approval. The ICR describes
the nature of the information collection
and its expected burden. A Federal
Register Notice with a 60-day comment
period soliciting comments on the
following information collection was
published on April 7, 2022. One
comment was received.
DATES: Comments must be submitted on
or before March 27, 2023.
ADDRESSES: Written comments and
recommendations for the proposed
information collection, including
suggestions for reducing burden, should
be submitted to the Office of
Management and Budget at
www.reginfo.gov/public/do/PRAMain.
To find this particular information
collection, select ‘‘Currently under
Review—Open for Public Comment’’ or
use the search function.
FOR FURTHER INFORMATION CONTACT: For
additional information or access to
SUMMARY:
E:\FR\FM\23FEN1.SGM
23FEN1
lotter on DSK11XQN23PROD with NOTICES1
Federal Register / Vol. 88, No. 36 / Thursday, February 23, 2023 / Notices
background documents, contact Randy
Reid, Office of Defects Investigation
(NEF–100), 212–366–2315, National
Highway Traffic Safety Administration,
W48–335, Department of
Transportation, 1200 New Jersey
Avenue SE, Washington, DC 20590,
email: randy.reid@dot.gov. Please
identify the relevant collection of
information by referring to its OMB
Control Number (2127–0008).
SUPPLEMENTARY INFORMATION: Under the
PRA (44 U.S.C. 3501 et seq.), a Federal
agency must receive approval from the
Office of Management and Budget
(OMB) before it collects certain
information from the public and a
person is not required to respond to a
collection of information by a Federal
agency unless the collection displays a
valid OMB control number. In
compliance with these requirements,
this notice announces that the following
information collection request will be
submitted OMB.
Title: Consumer Complaint
Information.
OMB Control Number: 2127–0008.
Form Number: O.M.B No. 2127–0008.
Type of Request: Reinstatement of a
previously approved information
collection.
Type of Review Requested: Regular.
Length of Approval Requested: Three
years from date of approval.
Summary of the Collection of
Information:
Chapter 301 of title 49 of the United
States Code authorizes the Secretary of
Transportation (NHTSA by delegation)
to require manufacturers of motor
vehicles and motor vehicle equipment
to conduct owner notification and
remedy, i.e., a recall campaign, when it
has been determined that a safety defect
exists in the performance, construction,
components, or materials in motor
vehicles and motor vehicle equipment.
Pursuant to title 49 of the United States
Code of Federal Regulations (CFR) parts
573 and 577, manufacturers are required
to notify NHTSA, as well as motor
vehicle and motor vehicle equipment
owners, dealers, and distributors, that a
determination has been made to remedy
a defect through the issuance of a safety
recall. Manufacturers often initiate
safety recalls voluntarily, while other
recalls are influenced by NHTSA
investigations or ordered by NHTSA via
a court ruling. A manufacturer of each
such motor vehicle or item of
replacement equipment presented for
remedy pursuant to such notification is
required to remedy the safety defect at
no charge to the owner. The
manufacturer shall cause the vehicle to
be remedied by any of the following
VerDate Sep<11>2014
17:12 Feb 22, 2023
Jkt 259001
means: (1) by repairing such vehicle or
equipment; (2) by replacing such motor
vehicle or equipment with an identical
or similar product; or (3) by refunding
the purchase price less depreciation.
In order to help NHTSA identify
safety-related defects, the agency solicits
information from vehicle owners. This
information is used to identify and
evaluate possible safety-related defects
and provide the necessary evidence of
the existence of such a defect. NHTSA
also uses the information to monitor the
adequacy of a manufacturer’s recall
efforts. Consumers of motor vehicles or
motor vehicle equipment voluntarily
submit complaints through NHTSA’s
Vehicle Safety Hotline, NHTSA’s
website (www.nhtsa.gov), or through
correspondence.
Description of the Need for the
Information and Proposed Use of the
Information:
NHTSA uses input from consumers to
help identify potential safety-related
defects that could lead to a safety recall
or recall inadequacies. The complaints
disclose consumers’ allegations of a
safety defect that they experienced with
their vehicle or vehicle equipment,
including defects that resulted in
injuries, crashes, property damage, or
death. All complaints are converted to
a Vehicle Owner Questionnaire (VOQ)
format and reviewed by NHTSA
investigation/engineer staff. A NHTSA
investigator may respond to a consumer
submitting a complaint if more
information is required. NHTSA staff
review complaints/VOQs and
determines whether further action by
the agency is warranted. The agency has
used this information to develop
technical foundations of evidence with
which to prove to manufacturers and a
court that safety-related defects exist
which require remedy. The information
collection provides valuable
information that helps NHTSA identify
unreasonable safety risks in specific
makes, models, and model years of
vehicles and equipment and helps the
agency determine when to open an
investigation or initiate a recall. In this
way, the information collection helps to
reduce the number of crashes, fires,
injuries, and fatalities that occur on our
Nation’s highways.
60-Day Notice:
On April 7, 2022, NHTSA published
a 60-day notice requesting comment on
NHTSA’s intention to submit this ICR to
OMB for approval (87 FR 20504).
NHTSA received 1 comment, from the
National Association of Mutual
Insurance Companies (NAMIC). In its
comment, NAMIC stated that it fully
supports NHTSA’s proposed collection
of information as necessary and
PO 00000
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11511
appropriate and states that it believes
the information surveyed will have
significant practical utility. NAMIC also
stated that NHTSA’s estimate of the
burden and the quality, utility, and
clarity of the information to be collected
seem appropriate. NAMIC’s comment
also suggested that NHTSA consider
regulations or recommendations to
manufacturers that will ensure that the
vehicle owner/policyholder can access
and control vehicle data. NAMIC also
provided a list of data elements for
consideration in a regulation or
recommendation.
We appreciate the comments and
recommendations from NAMIC.
However, the recommendations and
suggestions regarding data availability
are beyond the scope of the current
information collection request. NHTSA
will consider enhanced data collection
and retrieval capabilities for vehicle
owners and policy holders in future
actions.
Affected Public: Consumers of motor
vehicles and motor vehicle equipment.
Estimated Number of Respondents:
55,433.
There is an average of 58,350
complaints submitted per year (average
of 160 complaints submitted each day).
Some individuals submit multiple
complaints to NHTSA. To estimate the
total of unique respondents per year,
NHTSA estimates that the number of
unique respondents is 95 percent of the
total number of complaints. Therefore,
NHTSA estimates that there will be
approximately 55,433 respondents each
year (58,250 × .95).
Frequency: On-occasion.
The submission of complaints is
triggered by the occurrence of a problem
with a consumer’s vehicle.
Number of Responses: 58,350.
Estimated Total Annual Burden
Hours: 9,725 hours.
Respondents have averaged 58,350
consumer complaints per year to
NHTSA between January 2018 and
December 2020. NHTSA anticipates that
a respondent can complete a VOQ in
approximately 10 minutes. The
consumer is asked to provide his/her
name, complete mailing address,
product information, failed component
information, and incident information,
copies of supporting documentation,
and his/her signature. NHTSA estimates
the total annual burden respondents to
be 9,725 hours (58,350 respondents × 10
minutes per VOQ = 9,725 annual hourly
burden). To calculate the opportunity
cost to respondents associated with the
collection, NHTSA used the national
average hourly earnings of all
employees on private nonfarm payrolls
which the Bureau of Labor Statistics
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Federal Register / Vol. 88, No. 36 / Thursday, February 23, 2023 / Notices
lists at $30.44.1 Therefore, opportunity
cost associated with annual burden
hours associated with respondents
submitting complaints is estimated to be
$296,029 (9,725 hours × $30.44 per hour
= $296,029 annual opportunity cost
burden).
TABLE 1—ANNUAL HOUR BURDEN ESTIMATES
Annual number of respondents/responses
Estimated time
per response
(minutes)
58,350 ..............................................................
Estimated Total Annual Burden Cost:
$0.
Participation in this collection is
voluntary, and there are no costs to
respondents beyond the time spent
submitting a complaint.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including (a)
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
Department, including whether the
information will have practical utility;
(b) the accuracy of the Department’s
estimate of the burden of the proposed
information collection; (c) ways to
enhance the quality, utility and clarity
of the information to be collected; and
(d) ways to minimize the burden of the
collection of information on
respondents, including the use of
automated collection techniques or
other forms of information technology.
The agency will summarize and/or
include your comments in the request
for OMB’s clearance of this information
collection.
Authority: The Paperwork Reduction
Act of 1995; 44 U.S.C. Chapter 35, as
amended; and 49 CFR 1.49; and DOT
Order 1351.29A.
Stephen Ridella,
Director, Office of Defects Investigation,
NHTSA.
[FR Doc. 2023–03708 Filed 2–22–23; 8:45 am]
BILLING CODE 4910–59–P
DEPARTMENT OF TRANSPORTATION
Pipeline and Hazardous Materials
Safety Administration
lotter on DSK11XQN23PROD with NOTICES1
[Docket No. PHMSA–2019–0224; Notice No.
2023–01]
Hazardous Materials: Notice of Public
Meetings in 2023 for International
Standards on the Transport of
Dangerous Goods
Pipeline and Hazardous
Materials Safety Administration
AGENCY:
1 See Table B–3. Average hourly and weekly
earnings of all employees on private nonfarm
VerDate Sep<11>2014
17:12 Feb 22, 2023
Jkt 259001
Average hourly
opportunity cost
10
Opportunity cost
per submission
$30.44
(PHMSA), Office of Hazardous Materials
Safety, Department of Transportation
(DOT).
ACTION: Notice of 2023 public meetings.
This notice announces that
PHMSA’s Office of Hazardous Materials
Safety will host four public meetings
during 2023 in advance of certain
international meetings. For each of these
meetings, PHMSA will solicit public
input on current proposals.
DATES: Each public meeting will take
place approximately two weeks
preceding the international meeting.
• The first meeting will be held in
preparation of the International Civil
Aviation Organization’s (ICAO)
Dangerous Goods Panel (DGP) Working
Group 23 (WG/23) scheduled for May
15–19, 2023, in Rio de Janeiro, Brazil.
• The second meeting will be held in
preparation of the 62nd session of the
United Nations Sub-Committee of
Experts on the Transport of Dangerous
Goods (UNSCOE TDG) scheduled for
July 3–July 7, 2023, in Geneva,
Switzerland.
• The third meeting will be held in
preparation of the 29th session of the
ICAO DGP (DGP/29) scheduled for
November 13–17, 2023, in Montreal,
Canada.
• The fourth meeting will be held in
preparation of the 63rd session of the
UNSCOE TDG scheduled for November
27–December 6, 2023, in Geneva,
Switzerland.
SUMMARY:
DOT Headquarters, West
Building, 1200 New Jersey Avenue SE,
Washington, DC 20590–0001. A remote
participation option will also be
available. Specific information for each
meeting will be posted when available
on the PHMSA website at
www.phmsa.dot.gov/internationalprogram/international-programoverview under ‘‘Upcoming Events.’’
This information will include the public
meeting date, time, remote access login,
conference dial-in number, and details
for advanced registration.
ADDRESSES:
payrolls, June 2021, available at https://
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Fmt 4703
Sfmt 9990
Total annual
burden hours
$5.07
Total annual
opportunity costs
9,725
$296,029
FOR FURTHER INFORMATION CONTACT:
Steven Webb or Aaron Wiener, PHMSA,
U.S. Department of Transportation, by
phone at 202–366–8553.
The
purpose of PHMSA’s public meetings
held in advance of certain international
meetings is to allow the public to give
input on the current proposals being
considered by the international
standards setting bodies.
The 62nd and 63rd sessions of the
UNSCOE TDG will represent the first
round of meetings scheduled for the
2023–2024 biennium. The UNSCOE
TDG will consider proposals for the
24th Revised Edition of the United
Nations Recommendations on the
Transport of Dangerous Goods: Model
Regulations (Model Regulations), which
may be implemented into relevant
domestic, regional, and international
regulations starting January 1, 2027.
Copies of working documents, informal
documents, the agenda, and the postmeeting final report may be obtained
from the United Nations Transport
Division’s website at www.unece.org/
trans/danger/danger.html.
The ICAO DGP–WG/23 and DGP/29
meetings will represent the second and
final round of meetings of the 2022–
2023 biennium. The ICAO DGP will
consider proposals for the 2024–2025
edition of the Technical Instructions for
the Safe Transport of Dangerous Goods
by Air (Doc 9284). Copies of working
papers, information papers, the agenda,
and the post-meeting final report may be
obtained from the ICAO DGP website at
www.icao.int/safety/DangerousGoods/
Pages/DGPMeetings.aspx.
SUPPLEMENTARY INFORMATION:
Signed in Washington, DC, on February 17,
2023.
William S. Schoonover,
Associate Administrator for Hazardous
Materials Safety, Pipeline and Hazardous
Materials Safety Administration.
[FR Doc. 2023–03726 Filed 2–22–23; 8:45 am]
BILLING CODE 4910–60–P
www.bls.gov/news.release/empsit.t19.htm (accessed
September 16, 2021).
E:\FR\FM\23FEN1.SGM
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]]>Agencies
[Federal Register Volume 88, Number 36 (Thursday, February 23, 2023)]
[Notices]
[Pages 11510-11512]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-03708]
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
National Highway Traffic Safety Administration
[Docket No. NHTSA-2022-0016]
Agency Information Collection Activities; Submission to the
Office of Management and Budget for Review and Approval: Request for
Comment; Consumer Complaint Information
AGENCY: National Highway Traffic Safety Administration (NHTSA),
Department of Transportation (DOT).
ACTION: Notice and request for comments on a reinstatement of a
previously approved collection of information.
-----------------------------------------------------------------------
SUMMARY: In compliance with the Paperwork Reduction Act of 1995, this
notice announces that the Information Collection Request (ICR)
summarized below is being forwarded to the Office of Management and
Budget (OMB) for review and approval. The ICR describes the nature of
the information collection and its expected burden. A Federal Register
Notice with a 60-day comment period soliciting comments on the
following information collection was published on April 7, 2022. One
comment was received.
DATES: Comments must be submitted on or before March 27, 2023.
ADDRESSES: Written comments and recommendations for the proposed
information collection, including suggestions for reducing burden,
should be submitted to the Office of Management and Budget at
www.reginfo.gov/public/do/PRAMain. To find this particular information
collection, select ``Currently under Review--Open for Public Comment''
or use the search function.
FOR FURTHER INFORMATION CONTACT: For additional information or access
to
[[Page 11511]]
background documents, contact Randy Reid, Office of Defects
Investigation (NEF-100), 212-366-2315, National Highway Traffic Safety
Administration, W48-335, Department of Transportation, 1200 New Jersey
Avenue SE, Washington, DC 20590, email: [email protected]. Please
identify the relevant collection of information by referring to its OMB
Control Number (2127-0008).
SUPPLEMENTARY INFORMATION: Under the PRA (44 U.S.C. 3501 et seq.), a
Federal agency must receive approval from the Office of Management and
Budget (OMB) before it collects certain information from the public and
a person is not required to respond to a collection of information by a
Federal agency unless the collection displays a valid OMB control
number. In compliance with these requirements, this notice announces
that the following information collection request will be submitted
OMB.
Title: Consumer Complaint Information.
OMB Control Number: 2127-0008.
Form Number: O.M.B No. 2127-0008.
Type of Request: Reinstatement of a previously approved information
collection.
Type of Review Requested: Regular.
Length of Approval Requested: Three years from date of approval.
Summary of the Collection of Information:
Chapter 301 of title 49 of the United States Code authorizes the
Secretary of Transportation (NHTSA by delegation) to require
manufacturers of motor vehicles and motor vehicle equipment to conduct
owner notification and remedy, i.e., a recall campaign, when it has
been determined that a safety defect exists in the performance,
construction, components, or materials in motor vehicles and motor
vehicle equipment. Pursuant to title 49 of the United States Code of
Federal Regulations (CFR) parts 573 and 577, manufacturers are required
to notify NHTSA, as well as motor vehicle and motor vehicle equipment
owners, dealers, and distributors, that a determination has been made
to remedy a defect through the issuance of a safety recall.
Manufacturers often initiate safety recalls voluntarily, while other
recalls are influenced by NHTSA investigations or ordered by NHTSA via
a court ruling. A manufacturer of each such motor vehicle or item of
replacement equipment presented for remedy pursuant to such
notification is required to remedy the safety defect at no charge to
the owner. The manufacturer shall cause the vehicle to be remedied by
any of the following means: (1) by repairing such vehicle or equipment;
(2) by replacing such motor vehicle or equipment with an identical or
similar product; or (3) by refunding the purchase price less
depreciation.
In order to help NHTSA identify safety-related defects, the agency
solicits information from vehicle owners. This information is used to
identify and evaluate possible safety-related defects and provide the
necessary evidence of the existence of such a defect. NHTSA also uses
the information to monitor the adequacy of a manufacturer's recall
efforts. Consumers of motor vehicles or motor vehicle equipment
voluntarily submit complaints through NHTSA's Vehicle Safety Hotline,
NHTSA's website (www.nhtsa.gov), or through correspondence.
Description of the Need for the Information and Proposed Use of the
Information:
NHTSA uses input from consumers to help identify potential safety-
related defects that could lead to a safety recall or recall
inadequacies. The complaints disclose consumers' allegations of a
safety defect that they experienced with their vehicle or vehicle
equipment, including defects that resulted in injuries, crashes,
property damage, or death. All complaints are converted to a Vehicle
Owner Questionnaire (VOQ) format and reviewed by NHTSA investigation/
engineer staff. A NHTSA investigator may respond to a consumer
submitting a complaint if more information is required. NHTSA staff
review complaints/VOQs and determines whether further action by the
agency is warranted. The agency has used this information to develop
technical foundations of evidence with which to prove to manufacturers
and a court that safety-related defects exist which require remedy. The
information collection provides valuable information that helps NHTSA
identify unreasonable safety risks in specific makes, models, and model
years of vehicles and equipment and helps the agency determine when to
open an investigation or initiate a recall. In this way, the
information collection helps to reduce the number of crashes, fires,
injuries, and fatalities that occur on our Nation's highways.
60-Day Notice:
On April 7, 2022, NHTSA published a 60-day notice requesting
comment on NHTSA's intention to submit this ICR to OMB for approval (87
FR 20504). NHTSA received 1 comment, from the National Association of
Mutual Insurance Companies (NAMIC). In its comment, NAMIC stated that
it fully supports NHTSA's proposed collection of information as
necessary and appropriate and states that it believes the information
surveyed will have significant practical utility. NAMIC also stated
that NHTSA's estimate of the burden and the quality, utility, and
clarity of the information to be collected seem appropriate. NAMIC's
comment also suggested that NHTSA consider regulations or
recommendations to manufacturers that will ensure that the vehicle
owner/policyholder can access and control vehicle data. NAMIC also
provided a list of data elements for consideration in a regulation or
recommendation.
We appreciate the comments and recommendations from NAMIC. However,
the recommendations and suggestions regarding data availability are
beyond the scope of the current information collection request. NHTSA
will consider enhanced data collection and retrieval capabilities for
vehicle owners and policy holders in future actions.
Affected Public: Consumers of motor vehicles and motor vehicle
equipment.
Estimated Number of Respondents: 55,433.
There is an average of 58,350 complaints submitted per year
(average of 160 complaints submitted each day). Some individuals submit
multiple complaints to NHTSA. To estimate the total of unique
respondents per year, NHTSA estimates that the number of unique
respondents is 95 percent of the total number of complaints. Therefore,
NHTSA estimates that there will be approximately 55,433 respondents
each year (58,250 x .95).
Frequency: On-occasion.
The submission of complaints is triggered by the occurrence of a
problem with a consumer's vehicle.
Number of Responses: 58,350.
Estimated Total Annual Burden Hours: 9,725 hours.
Respondents have averaged 58,350 consumer complaints per year to
NHTSA between January 2018 and December 2020. NHTSA anticipates that a
respondent can complete a VOQ in approximately 10 minutes. The consumer
is asked to provide his/her name, complete mailing address, product
information, failed component information, and incident information,
copies of supporting documentation, and his/her signature. NHTSA
estimates the total annual burden respondents to be 9,725 hours (58,350
respondents x 10 minutes per VOQ = 9,725 annual hourly burden). To
calculate the opportunity cost to respondents associated with the
collection, NHTSA used the national average hourly earnings of all
employees on private nonfarm payrolls which the Bureau of Labor
Statistics
[[Page 11512]]
lists at $30.44.\1\ Therefore, opportunity cost associated with annual
burden hours associated with respondents submitting complaints is
estimated to be $296,029 (9,725 hours x $30.44 per hour = $296,029
annual opportunity cost burden).
---------------------------------------------------------------------------
\1\ See Table B-3. Average hourly and weekly earnings of all
employees on private nonfarm payrolls, June 2021, available at
https://www.bls.gov/news.release/empsit.t19.htm (accessed September
16, 2021).
Table 1--Annual Hour Burden Estimates
--------------------------------------------------------------------------------------------------------------------------------------------------------
Estimated time Total annual
Annual number of respondents/responses per response Average hourly Opportunity cost Total annual opportunity
(minutes) opportunity cost per submission burden hours costs
--------------------------------------------------------------------------------------------------------------------------------------------------------
58,350........................................................ 10 $30.44 $5.07 9,725 $296,029
--------------------------------------------------------------------------------------------------------------------------------------------------------
Estimated Total Annual Burden Cost: $0.
Participation in this collection is voluntary, and there are no
costs to respondents beyond the time spent submitting a complaint.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) whether the proposed
collection of information is necessary for the proper performance of
the functions of the Department, including whether the information will
have practical utility; (b) the accuracy of the Department's estimate
of the burden of the proposed information collection; (c) ways to
enhance the quality, utility and clarity of the information to be
collected; and (d) ways to minimize the burden of the collection of
information on respondents, including the use of automated collection
techniques or other forms of information technology. The agency will
summarize and/or include your comments in the request for OMB's
clearance of this information collection.
Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. Chapter
35, as amended; and 49 CFR 1.49; and DOT Order 1351.29A.
Stephen Ridella,
Director, Office of Defects Investigation, NHTSA.
[FR Doc. 2023-03708 Filed 2-22-23; 8:45 am]
BILLING CODE 4910-59-P
