Requirements Related to Surprise Billing, 52618-52655 [2022-18202]
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Federal Register / Vol. 87, No. 165 / Friday, August 26, 2022 / Rules and Regulations
FOR FURTHER INFORMATION CONTACT:
DEPARTMENT OF THE TREASURY
Shira McKinlay, Internal Revenue
Service, Department of the Treasury, at
202–317–5500; Elizabeth Schumacher
or David Sydlik, Employee Benefits
Security Administration, Department of
Labor, at 202–693–8335; Deborah
Bryant, Centers for Medicare &
Medicaid Services, Department of
Health and Human Services, at 301–
492–4293; Lindsey Murtagh, Centers for
Medicare & Medicaid Services,
Department of Health and Human
Services, at 301–492–4106.
Internal Revenue Service
26 CFR Part 54
[TD 9965]
RIN 1545–BQ01 and 1545–BQ02
DEPARTMENT OF LABOR
Employee Benefits Security
Administration
29 CFR Part 2590
RIN 1210–AB99 and 1210–AC00
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
45 CFR Part 149
[CMS–9909–F and CMS–9908–F]
RIN 0938–AU62 and RIN 0938–AU63
Requirements Related to Surprise
Billing
Internal Revenue Service,
Department of the Treasury; Employee
Benefits Security Administration,
Department of Labor; Centers for
Medicare & Medicaid Services,
Department of Health and Human
Services.
ACTION: Final rules.
AGENCY:
This document includes final
rules under the No Surprises Act, which
was enacted as part of the Consolidated
Appropriations Act, 2021 (CAA). The
document finalizes certain disclosure
requirements relating to information
that group health plans, and health
insurance issuers offering group or
individual health insurance coverage,
must share about the qualifying
payment amount (QPA) under the
interim final rules issued in July 2021,
titled Requirements Related to Surprise
Billing; Part I (July 2021 interim final
rules). Additionally, this document
finalizes select provisions under the
October 2021 interim final rules, titled
Requirements Related to Surprise
Billing; Part II (October 2021 interim
final rules), to address certain
requirements related to consideration of
information when a certified
independent dispute resolution (IDR)
entity makes a payment determination
under the Federal IDR process.
DATES: Effective date: These final rules
are effective on October 25, 2022.
Applicability date: See Section III of
the SUPPLEMENTARY INFORMATION section
for information on the applicability
dates.
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SUMMARY:
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Customer Service Information
Individuals interested in obtaining
information from the Department of
Labor (DOL) concerning employmentbased health coverage laws may call the
Employee Benefits Security
Administration (EBSA) Toll-Free
Hotline at 1–866–444–EBSA (3272) or
visit the DOL’s website (www.dol.gov/
agencies/ebsa).
In addition, information from the
Department of Health and Human
Services (HHS) on private health
insurance coverage, coverage provided
by non-Federal governmental group
health plans, and requirements that
apply to health care providers, health
care facilities, and providers of air
ambulance services can be found on the
Centers for Medicare & Medicaid
Services (CMS) website (www.cms.gov/
cciio), and information on surprise
medical bills can be found at
www.cms.gov/nosurprises.
SUPPLEMENTARY INFORMATION:
I. Background
A. Preventing Surprise Medical Bills
Under the CAA
On December 27, 2020, the CAA,
which includes the No Surprises Act,
was enacted.1 The No Surprises Act
provides Federal protections against
surprise billing by limiting out-ofnetwork cost sharing and prohibiting
‘‘balance billing,’’ in many of the
circumstances in which surprise bills
arise most frequently. Balance billing
refers to the practice of out-of-network
providers billing patients for the
difference between: (1) the provider’s
billed charges, and (2) the amount
collected from the plan or issuer plus
the amount collected from the patient in
the form of cost sharing (such as a
copayment, coinsurance, or amounts
paid toward a deductible). In particular,
the No Surprises Act added new
provisions applicable to group health
plans and health insurance issuers
offering group or individual health
1 Public
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Law 116–260 (December 27, 2020).
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insurance coverage to Subchapter B of
chapter 100 of the Internal Revenue
Code (Code), Part 7 of the Employee
Retirement Income Security Act
(ERISA), and Part D of title XXVII of the
Public Health Service Act (PHS Act).
Section 102 of the No Surprises Act
added section 9816 of the Code, section
716 of ERISA, and section 2799A–1 of
the PHS Act,2 which contain limitations
on cost sharing and requirements
regarding the timing of initial payments
and notices of denial of payment for
emergency services furnished by
nonparticipating providers and
emergency facilities, and for nonemergency services furnished by
nonparticipating providers with respect
to patient visits to participating health
care facilities, defined as hospitals,
hospital outpatient departments, critical
access hospitals, and ambulatory
surgical centers. Section 103 of the No
Surprises Act amended section 9816 of
the Code, section 716 of ERISA, and
section 2799A–1 of the PHS Act to
establish a Federal IDR process that
allows plans and issuers and
nonparticipating providers and facilities
to resolve disputes regarding out-ofnetwork rates. Section 105 of the No
Surprises Act added section 9817 of the
Code, section 717 of ERISA, and section
2799A–2 of the PHS Act. These sections
contain limitations on cost sharing and
requirements for the timing of initial
payments and notices of denial of
payment for air ambulance services
furnished by nonparticipating providers
of air ambulance services, and allow
plans and issuers and nonparticipating
providers of air ambulance services to
access the Federal IDR process
described in section 9816 of the Code,
section 716 of ERISA, and section
2799A–1 of the PHS Act.
The No Surprises Act provisions that
apply to health care providers, facilities,
and providers of air ambulance services,
such as prohibitions on balance billing
for certain items and services and
requirements related to disclosures
about balance billing protections, were
added to title XXVII of the PHS Act in
a new part E.
The Departments of the Treasury,
Labor, and Health and Human Services
2 Section 102(d)(1) of the No Surprises Act
amended the Federal Employees Health Benefits
Act, 5 U.S.C. 8901 et seq., by adding a new
subsection (p) to 5 U.S.C. 8902. Under this new
provision, each Federal Employees Health Benefits
(FEHB) Program contract must require a carrier to
comply with requirements described in sections
9816 and 9817 of the Code, sections 716 and 717
of ERISA, and sections 2799A–1 and 2799A–2 of
the PHS Act (as applicable) in the same manner as
these provisions apply with respect to a group
health plan or health insurance issuer offering
group or individual health insurance coverage.
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(the Departments) previously issued
interim final rules implementing
provisions of sections 9816 and 9817 of
the Code, sections 716 and 717 of
ERISA, and sections 2799A–1 and
2799A–2 of the PHS Act to protect
consumers from surprise medical bills
for emergency services, non-emergency
services furnished by nonparticipating
providers with respect to patient visits
to participating facilities in certain
circumstances, and air ambulance
services furnished by nonparticipating
providers of air ambulance services.3
The interim final rules also implement
provisions requiring the Departments to
create a Federal IDR process to
determine payment amounts when there
is a dispute between payers and
providers or facilities over the out-ofnetwork rate due for emergency
services, non-emergency services
furnished by nonparticipating providers
with respect to patient visits to
participating facilities in certain
circumstances, and air ambulance
services furnished by nonparticipating
providers of air ambulance services.4 To
implement these provisions, the
Departments published in the Federal
Register the July 2021 interim final
rules on July 13, 2021 (86 FR 36872),
and the October 2021 interim final rules
on October 7, 2021 (86 FR 55980).5 The
July 2021 interim final rules and
October 2021 interim final rules
generally apply to group health plans
and health insurance issuers offering
group or individual health insurance
coverage (including grandfathered
health plans) with respect to plan years
(in the individual market, policy years)
beginning on or after January 1, 2022;
and to health care providers and
facilities, and providers of air
ambulance services with respect to
items and services provided during plan
years (in the individual market, policy
years) beginning on or after January 1,
2022.6
3 86 FR 36872 (July 13, 2021) and 86 FR 55980
(October 7, 2021).
4 The Federal IDR process does not apply if an
All-Payer Model Agreement under section 1115A of
the Social Security Act or a specified State law
applies.
5 The interim final rules also include interim final
regulations under 5 U.S.C. 8902(p) issued by the
Office of Personnel Management that specify how
certain provisions of the No Surprises Act apply to
health benefit plans offered by carriers under the
Federal Employees Health Benefits Act.
6 86 FR 36872 (July 13, 2021) and 86 FR 55980
(October 7, 2021). These provisions apply to
carriers in the Federal Employees Health Benefits
Program with respect to contract years beginning on
or after January 1, 2022. The disclosure
requirements at 45 CFR 149.430 regarding patient
protections against balance billing are applicable as
of January 1, 2022.
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B. July 2021 Interim Final Rules
The July 2021 interim final rules
implement sections 9816(a)–(b) and
9817(a) of the Code, sections 716(a)–(b)
and 717(a) of ERISA, and sections
2799A–1(a)–(b), 2799A–2(a), 2799A–7,
2799B–1, 2799B–2, 2799B–3, and
2799B–5 of the PHS Act.
Among other requirements, the July
2021 interim final rules generally
prohibit balance billing for items and
services subject to the requirements in
those interim final rules.7 The July 2021
interim final rules also specify that
consumer cost-sharing amounts for
emergency services furnished by
nonparticipating providers or facilities,
and for non-emergency services
furnished by nonparticipating providers
with respect to patient visits to certain
participating facilities, must be
calculated based on the ‘‘recognized
amount,’’ which is defined as one of the
following amounts: (1) an amount
determined by an applicable All-Payer
Model Agreement under section 1115A
of the Social Security Act; (2) if there is
no such applicable All-Payer Model
Agreement, an amount determined by a
specified State law; or (3) if there is no
such applicable All-Payer Model
Agreement or specified State law, the
lesser of the billed charge or the QPA.
The July 2021 interim final rules
establish the methodology for
calculating the QPA, which in most
circumstances will be the plan’s or
issuer’s median contracted rate that was
in effect for the particular item or
service on January 31, 2019, increased
for inflation. Cost-sharing amounts for
air ambulance services provided by
nonparticipating providers of air
ambulance services must be the same as
the cost-sharing amounts that would
apply if the services were provided by
a participating provider of air
ambulance services, and these costsharing amounts must be calculated
using the lesser of the billed charge or
the QPA.
The No Surprises Act directs the
Departments to specify the information
that a plan or issuer must share with a
nonparticipating provider,
nonparticipating emergency facility, or
nonparticipating provider of air
ambulance services, as applicable, after
determining the QPA. Therefore, 26 CFR
54.9816–6T(d), 29 CFR 2590.716–6(d),
and 45 CFR 149.140(d) require that
plans and issuers make certain
disclosures about the QPA with each
initial payment or notice of denial of
payment, and that plans and issuers
provide certain additional information
7 45
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CFR 149.410(a), 149.420(a), and 149.440(a).
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upon request of the provider, facility, or
provider of air ambulance services. This
information must be provided in
writing, either on paper or
electronically, to a nonparticipating
provider, facility, or provider of air
ambulance services, as applicable, when
the QPA serves as the recognized
amount.
With an initial payment or notice of
denial of payment, a plan or issuer must
provide the QPA for each item or
service involved as well as a statement
certifying that, based on the
determination of the plan or issuer: (1)
the QPA applies for purposes of the
recognized amount (or, in the case of air
ambulance services, for calculating the
participant’s, beneficiary’s, or enrollee’s
cost sharing), and (2) each QPA shared
with the provider, facility, or provider
of air ambulance services was
determined in compliance with the
methodology outlined in the July 2021
interim final rules.
A plan or issuer is also required to
provide a statement that, if the provider,
facility, or provider of air ambulance
services wishes to initiate a 30-day open
negotiation period for purposes of
determining the amount of total
payment, the provider, facility, or
provider of air ambulance services may
contact the appropriate person or office
to initiate open negotiation, and that if
the 30-day open negotiation period does
not result in an agreement on the
payment amount, the provider, facility,
or provider of air ambulance services
typically may initiate the Federal IDR
process within 4 days after the end of
the open negotiation period. The
Departments note that these time frames
are measured in business days, and
plans and issuers should reflect this in
the statement. The plan or issuer must
provide contact information, including a
telephone number and email address,
for the appropriate office or person for
the provider, facility, or provider of air
ambulance services to contact to initiate
open negotiation for purposes of
determining an amount of payment
(with the amount including cost
sharing) for the item or service.
It has come to the Departments’
attention that some plans and issuers
are requiring nonparticipating
providers, nonparticipating emergency
facilities, and nonparticipating
providers of air ambulance services to
utilize plan- or issuer-owned web
systems to initiate an open negotiation
period. As discussed earlier, the July
2021 interim final rules require plans
and issuers to provide a telephone
number and email address for providers,
facilities, and providers of air
ambulance services to initiate the open
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negotiation period. When a party to a
payment dispute chooses to initiate the
open negotiation period, the October
2021 interim final rules specify that the
party must use the standard notice of
initiation of open negotiation issued by
the Departments and may satisfy the
requirement to provide notice to the
opposing party by sending the notice
electronically if the party sending the
notice has a good faith belief that the
electronic method is readily accessible
to the other party and the notice is also
provided free of charge in paper form
upon request.8 For example, it is
reasonable for a provider, facility, or
provider of air ambulance services to
have a good faith belief that an email
address provided by a plan or issuer
with the initial payment or notice of
denial of payment is readily accessible
to the plan or issuer. Thus, if a provider,
facility, or provider of air ambulance
services sends the standard notice of
initiation of open negotiation to the
email address identified by the plan or
issuer in the notice of denial of payment
or initial payment, that transmission
would satisfy the regulatory
requirement to provide notice to the
opposing party (so long as the provider,
facility, or provider of air ambulance
services also sends the notice free of
charge in paper form upon request).9
Although plans and issuers may
encourage the use of an online portal for
nonparticipating providers, facilities,
and providers of air ambulance services
to submit the information necessary to
initiate the open negotiation period, or
may seek additional information to
inform good faith open negotiations,
such as through use of a supplemental
open negotiation form, the July 2021
interim final rules require plans and
issuers to provide a telephone number
and email address for providers,
facilities, and providers of air
ambulance services to initiate the open
negotiation period, and the October
2021 interim final rules permit a party
to initiate the open negotiation period
by sending the standard notice of
initiation electronically to the email
address identified in the notice of denial
of payment or initial payment.
Accordingly, a plan or issuer cannot
refuse to accept the standard notice of
initiation of open negotiation from a
provider, facility, or provider of air
ambulance services because the
provider or facility did not utilize the
plan’s or issuer’s online portal when the
standard notice of initiation of open
8 26
CFR 54.9816–8T(b)(2)(iii)(B), 29 CFR
2590.716–8(b)(2)(iii)(B), and 45 CFR
149.510(b)(2)(iii)(B).
9 86 FR 55980, 55990 (Oct. 7, 2021).
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negotiation is provided in a manner
consistent with the requirements of the
July 2021 and October 2021 interim
final rules.
In addition, upon request by the
provider, facility, or provider of air
ambulance services, a plan or issuer
must provide, in a timely manner,
information about whether the QPA
includes contracted rates that were not
set on a fee-for-service basis for the
specific items and services and whether
the QPA for those items and services
was determined using underlying fee
schedule rates or a derived amount.10 If
an eligible database was used to
determine the QPA, the plan or issuer
must provide information to identify
which database was used. Similarly, if
a related service code was used to
determine the QPA for an item or
service billed under a new service code,
the plan or issuer must provide
information to identify which related
service code was used.
Finally, upon request by the provider,
facility, or provider of air ambulance
services, the plan or issuer must provide
a statement, if applicable, that the plan’s
or issuer’s contracted rates include risksharing, bonus, penalty, or other
incentive-based or retrospective
payments or payment adjustments that
were excluded for purposes of
calculating the QPA for the items and
services involved.
C. October 2021 Interim Final Rules
The October 2021 interim final rules
build on the July 2021 interim final
rules and implement the Federal IDR
process under sections 9816(c) and
9817(b) of the Code, sections 716(c) and
717(b) of ERISA, and sections 2799A–
1(c) and 2799A–2(b) of the PHS Act.
The October 2021 interim final rules
provide for a Federal IDR process that
group health plans and health insurance
issuers offering group or individual
health insurance coverage and
nonparticipating providers, facilities,
and providers of air ambulance services
may use to determine the out-ofnetwork rate for items and services that
are emergency services, non-emergency
services furnished by nonparticipating
10 26 CFR 54.9816–6T(d)(2)(i), 29 CFR 2590.716–
6(d)(2)(i), and 45 CFR 149.140(d)(2)(i). Under the
July 2021 interim final rules, plans and issuers are
required to calculate the QPA using underlying fee
schedule rates or derived amounts when the plan
or issuer has sufficient information to calculate the
median of its contracted rates, but the payments
under the contractual agreements are not on a feefor-service basis (such as bundled or capitation
payments). 26 CFR 54.9816–6T(b)(2)(iii), 29 CFR
2590.716–6(b)(2)(iii), 45 CFR 149.140(b)(2)(iii).
Plans and issuers are not otherwise permitted to use
underlying fee schedule rates or derived amounts
to calculate the QPA.
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providers with respect to patient visits
to participating facilities, and air
ambulance services furnished by
nonparticipating providers of air
ambulance services, where an All-Payer
Model Agreement or specified State law
does not apply. The October 2021
interim final rules generally specify
rules to implement the Federal IDR
process, including the requirements
governing the open negotiation period;
the initiation of the Federal IDR process;
the Federal IDR process following
initiation, including the selection of a
certified IDR entity, submission of
offers, payment determinations, and
written decisions; costs of the Federal
IDR process; certification of IDR entities,
including the denial or revocation of
certification of an IDR entity; and the
collection of information related to the
Federal IDR process from certified IDR
entities to satisfy reporting requirements
under the statute.
The October 2021 interim final rules
provide that, not later than 30 business
days after selection of a certified IDR
entity, the certified IDR entity must
select one of the offers submitted by the
plan or issuer and the provider, facility,
or provider of air ambulance services to
be the out-of-network rate for the
qualified IDR item or service.11 For each
qualified IDR item or service, the
amount by which this out-of-network
rate exceeds the cost-sharing amount for
the qualified IDR item or service is the
total plan or coverage payment (with
any initial payment made by the plan or
issuer counted towards the total plan or
coverage payment).
The October 2021 interim final rules
state that, in selecting the offer, the
certified IDR entity must consider the
QPA for the applicable year for the same
or similar item or service, or, in the case
of batched or bundled items or services,
the QPA or QPAs for the applicable
year. The preamble to the July 2021
interim final rules provides that if
multiple items and services are
reimbursed under non-fee-for-service
contractual arrangements, such as a
bundled or capitated arrangement, and
are billed for under a single billing code,
plans and issuers must calculate a QPA
for each item or service using the
underlying fee schedule rates for the
relevant items and services if the
underlying fee schedule rates are
available.12 If there is no underlying fee
schedule rate for an item or service, the
plan or issuer must calculate the QPA
11 Qualified IDR item or service has the same
meaning as set forth in 26 CFR 54.9816–
8T(a)(2)(xii), 29 CFR 2590.716–8(a)(2)(xii), and 45
CFR 149.510(a)(2)(xii).
12 86 FR 36893 (July 13, 2021).
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using a derived amount.13 In addition,
the October 2021 interim final rules
state that the certified IDR entity must
also consider information requested by,
or submitted by the parties to, the
certified IDR entity relating to the offer,
to the extent a party provides credible
information that is not otherwise
prohibited under 26 CFR 54.9816–
8T(c)(4)(v), 29 CFR 2590.716–8(c)(4)(v),
and 45 CFR 149.510(c)(4)(v).
The October 2021 interim final rules
also require the parties to provide
certain information to the certified IDR
entity, including practice size and
practice specialty or type; geographic
region used to calculate the QPA; the
QPA for the applicable year for the same
or similar item or service as the
qualified IDR item or service; and, if
applicable, information showing that
the Federal IDR process is inapplicable
to the dispute. In addition, prior to
vacatur in the United States District
Court for the Eastern District of Texas,
in the cases of Texas Medical
Association, et al. v. United States
Department of Health and Human
Services, et al., Case No. 6:21–cv–425
(E.D. Tex.) (Texas Medical Association)
(February 23, 2022) and LifeNet, Inc. v.
United States Department of Health and
Human Services, et al., Case No. 6:22–
cv–162 (E.D. Tex.) (LifeNet) (July 26,
2022), these interim final rules specified
that the certified IDR entity may request
additional information relating to the
parties’ offers and must consider
credible additional information
submitted, as further described in the
next paragraph, that relates to the
parties’ offers and the qualified IDR item
or service that is the subject of a
payment determination to determine if
the information submitted clearly
demonstrates that the QPA is materially
different from the appropriate out-ofnetwork rate (unless the information
relates to a factor that the certified IDR
entity is prohibited from considering).
For this purpose, the October 2021
interim final rules specify that credible
information is information that upon
critical analysis is worthy of belief and
is trustworthy.14 Prior to vacatur in
Texas Medical Association, the term
‘‘material difference’’ was defined to
mean a substantial likelihood that a
reasonable person with the training and
qualifications of a certified IDR entity
making a payment determination would
consider the information important in
13 The
Departments also specify an alternative
method to calculate the QPA when there is
insufficient information based on contracted rates.
See 26 CFR 54.9816–6T(c)(2)–(4), 29 CFR 2590.716–
6(c)(2)–(4), and 45 CFR 149.140(c)(2)–(4).
14 26 CFR 54.9816–8T(a)(2)(v), 29 CFR 2590.716–
8(a)(2)(v), and 45 CFR 149.510(a)(2)(v).
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determining the out-of-network rate and
view the information as showing that
the QPA is not the appropriate out-ofnetwork rate.15
For items and services that are not air
ambulance services, in determining
which offer to select, the certified IDR
entity must consider the following
additional information under certain
circumstances:
1. The level of training, experience,
and quality and outcomes
measurements of the provider or facility
that furnished the qualified IDR item or
service (such as those endorsed by the
consensus-based entity authorized in
section 1890 of the Social Security Act).
2. The market share held by the
provider or facility or that of the plan
or issuer in the geographic region in
which the qualified IDR item or service
was provided.
3. The acuity of the participant,
beneficiary, or enrollee who received
the qualified IDR item or service, or the
complexity of furnishing the qualified
IDR item or service to the participant,
beneficiary, or enrollee.
4. The teaching status, case mix, and
scope of services of the facility that
furnished the qualified IDR item or
service, if applicable.
5. Demonstration of good faith efforts
(or lack thereof) made by the provider
or facility or the plan or issuer to enter
into network agreements with each
other, and, if applicable, contracted
rates between the provider or facility
and the plan or issuer during the
previous 4 plan years.
Under the October 2021 interim final
rules, the certified IDR entity may only
consider this information submitted by
the parties if the information is credible
and relates to the offer submitted by
either party.16 The certified IDR entity
may not consider any information
submitted on the prohibited factors,
including usual and customary charges
(including payment or reimbursement
rates expressed as a proportion of usual
and customary charges); the amount that
would have been billed if the provider,
facility, or provider of air ambulance
services were not subject to a
prohibition on balance billing; and
payment or reimbursement rates
payable by a public payor, in whole or
in part, for items and services furnished
by the providers, facilities, or providers
of air ambulance services.17
15 26 CFR 54.9816–8T(a)(2)(viii), 29 CFR
2590.716–8(a)(2)(viii), and 45 CFR
149.510(a)(2)(viii).
16 This requirement was vacated by the District
Court in Texas Medical Association.
17 26 CFR 54.9816–8T(c)(4)(v), 29 CFR 2590.716–
8(c)(4)(v), and 45 CFR 149.510(c)(4)(v). For this
purpose, payment or reimbursement rates payable
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52621
The October 2021 interim final rules
also provided, prior to vacatur in Texas
Medical Association and LifeNet, that
after considering the QPA, additional
information requested by the certified
IDR entity from the parties, and all of
the credible information submitted by
the parties that is consistent with the
requirements and is not prohibited
information, the certified IDR entity
must select the offer closest to the QPA,
unless the certified IDR entity
determined that the credible
information submitted by the parties
clearly demonstrates that the QPA is
materially different from the appropriate
out-of-network rate, or if the offers are
equally distant from the QPA but in
opposing directions. In those cases, the
October 2021 interim final rules
required the certified IDR entity to
select the offer that the certified IDR
entity determines best represents the
value of the item or service, which
could be either party’s offer.
Not later than 30 business days after
the selection of the certified IDR entity,
the certified IDR entity must notify
parties to the dispute of the selection of
the offer and provide a written
decision,18 which must be submitted to
the parties and the Departments through
the Federal IDR portal.19 The October
2021 interim final rules also provided
that if the certified IDR entity did not
choose the offer closest to the QPA, this
written decision must include an
explanation of the credible information
that the certified IDR entity determined
demonstrated that the QPA was
materially different from the appropriate
out-of-network rate.
The October 2021 interim final rules
also implemented the Federal IDR
process for qualified IDR services that
are air ambulance services. The process
for a certified IDR entity to select an
offer in a dispute related to qualified
IDR services that are air ambulance
services is essentially the same as that
for other qualified IDR items or services.
As with disputes related to qualified
IDR items or services that are not air
by a public payor include payments or
reimbursement rates under the Medicare program
under title XVIII of the Social Security Act, the
Medicaid program under title XIX of the Social
Security Act, the Children’s Health Insurance
Program under title XXI of the Social Security Act,
the TRICARE program under chapter 55 of title 10,
United States Code, chapter 17 of title 38, United
States Code, and payment rates for demonstration
projects under section 1115 of the Social Security
Act.
18 26 CFR 54.9816–8T(c)(4)(vi)(A), 29 CFR
2590.716–8(c)(4)(vi)(A), and 45 CFR
149.510(c)(4)(vi)(A).
19 The Federal IDR portal is available at https://
www.nsa-idr.cms.gov and must be used throughout
the Federal IDR process to maximize efficiency and
reduce burden.
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ambulance services, in determining
which offer to select, the No Surprises
Act and October 2021 interim final rules
provide that the certified IDR entity
must consider the QPA for the
applicable year for the qualified IDR
services that are air ambulance services.
The No Surprises Act and the October
2021 interim final rules likewise
specified additional circumstances, in
addition to the QPA, that the certified
IDR entity must consider in making the
payment determination for air
ambulance services. With respect to air
ambulance services, the certified IDR
entity is required to consider, to the
extent the parties provide credible
information, a different set of additional
circumstances:
1. The quality and outcomes
measurements of the provider that
furnished the services.
2. The acuity of the condition of the
participant, beneficiary, or enrollee
receiving the service, or the complexity
of furnishing the service to the
participant, beneficiary, or enrollee.
3. The training, experience, and
quality of the medical personnel that
furnished the air ambulance services.
4. Ambulance vehicle type, including
the clinical capability level of the
vehicle.
5. Population density of the point of
pick-up (as defined in 42 CFR 414.605)
for the air ambulance (such as urban,
suburban, rural, or frontier).
6. Demonstrations of good faith efforts
(or lack thereof) made by the
nonparticipating provider of air
ambulance services or the plan or issuer
to enter into network agreements with
each other and, if applicable, contracted
rates between the provider of air
ambulance services and the plan or
issuer during the previous 4 plan years.
As with qualified IDR items or
services that are not air ambulance
services, the October 2021 interim final
rules provide that after considering the
QPA, additional information requested
by the certified IDR entity from the
parties, and all of the credible
information submitted by the parties
that is consistent with the requirements
and is not prohibited information, the
certified IDR entity must select the offer
closest to the QPA, unless the certified
IDR entity determined that the credible
information submitted by the parties
clearly demonstrates that the QPA is
materially different from the appropriate
out-of-network rate, or if the offers are
equally distant from the QPA but in
opposing directions. In those cases, the
October 2021 interim final rules require
the certified IDR entity to select the offer
that the certified IDR entity determined
best represents the value of the item or
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service, which could be either party’s
offer.
D. Public Comments Received in
Response to the July 2021 and October
2021 Interim Final Rules
In response to the July 2021 and
October 2021 interim final rules, the
Departments received thousands of
comments on many different aspects of
the rules. In particular, the Departments
received many comments related to a
clarification in the preamble to the
October 2021 interim final rules 20
stating that the July 2021 interim final
rules do not require the plan or issuer
to calculate the participant’s,
beneficiary’s, or enrollee’s cost sharing
using the QPA for the service code
submitted by the provider or facility,
and that instead the plan or issuer could
calculate the participant’s, beneficiary’s,
or enrollee’s cost sharing using the QPA
for a downcoded service code that the
plan or issuer determined was more
appropriate. Many of these comments
addressed the information required by
the July 2021 interim final rules that
must be shared about the QPA, the
importance of this disclosure, and how
additional disclosures related to the
QPA would be useful in the context of
the Federal IDR process, particularly
when the QPA is based on a service
code or modifier that is different than
the one the provider or facility billed.
The Departments also received many
comments related to the payment
determination standards under the
Federal IDR process, including the
provisions that govern the certified IDR
entity’s consideration of the enumerated
factors. These final rules address only
the provisions related to these
comments, and they make changes in
light of the decisions in Texas Medical
Association and LifeNet. The
Departments intend to address
comments related to other provisions of
the July 2021 and October 2021 interim
final rules, including comments
received in response to the July 2021
interim final rules related to the
disclosure requirements that are not
specifically related to downcoded
service codes, at a later date.
1. QPA Disclosure Requirements
With respect to the information that
must be shared about the QPA, the
Departments received comments on
both the July 2021 interim final rules
and the October 2021 interim final rules
supporting the disclosure requirement
and emphasizing the importance of
ensuring that the QPA and other
information related to the item or
20 See
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service are provided to providers,
facilities, and providers of air
ambulance services at the time of the
initial payment or notice of denial of
payment. Many commenters on the July
2021 interim final rules stressed that the
methodology to calculate the QPA
should be transparent, and that the
Departments should expand the range of
information that is shared with
providers, facilities, and providers of air
ambulance services with the QPA. Some
commenters felt the degree of disclosure
was insufficient, and that it provided
too much power and discretion to plans
and issuers. Others, however,
questioned whether plans, in particular,
would be able to obtain the information
required under the July 2021 interim
final rules, as much of the information
may be in the control of vendors or
other service providers. In particular,
the Departments received comments in
response to the July 2021 interim final
rules and the October 2021 interim final
rules requesting that the disclosures that
must be provided with each initial
payment or notice of denial of payment
include additional information about
how the QPA was determined to ensure
that providers, facilities, and providers
of air ambulance services have sufficient
information when the Federal IDR
process is used for a payment
determination. For example,
commenters requested that plans and
issuers be required, without a request, to
provide information on the number of
contracts and the geographic region
used to calculate the QPA, whether the
QPA is based on downcoding 21 of the
billed claim, information about the use
of modifiers in calculating the QPA, the
types of specialties and subspecialties
that have contracted rates included in
the data set used to determine the QPA,
and whether bonuses and supplemental
payments were paid to in-network
providers.
The manner in which items and
services are coded, including the
concept of downcoding claims was
reflected in both the July 2021 interim
final rules and the October 2021 interim
final rules. The preamble to the July
2021 interim final rules noted that it is
important that the QPA methodology
account for modifiers that affect
payment rates.22 The preamble to the
21 Downcode is defined in these final rules at 26
CFR 54.9816–6, 29 CFR 2590.716–6, and 45 CFR
149.30, to mean the alteration by a plan or issuer
of a service code to another service code, or the
alteration, addition, or removal by a plan or issuer
of a modifier, if the changed code or modifier is
associated with a lower QPA than the service code
or modifier billed by the provider, facility, or
provider of air ambulance services.
22 The preamble to the July 2021 interim final
rules also noted that modifiers affect the payment
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October 2021 interim final rules noted
that the Departments are aware that
some plans and issuers review claims
and alter the service code or modifier
submitted by the provider or facility to
another service code or modifier that the
plan or issuer determines to be more
appropriate (a practice commonly
referred to as ‘‘downcoding’’ when the
adjustment results in a lower
reimbursement, as noted in the
preamble to the October 2021 interim
final rules).23 Some commenters
expressed concern that plans and
issuers may calculate the QPA for a
lower level service code (and/or
modifier) instead of calculating the QPA
for the particular service code or
modifier specified in the claim
submitted for reimbursement. These
commenters stated that it is important
for providers and facilities to know
whether the plan or issuer has
downcoded a particular claim that is
subject to the balance billing protections
in the No Surprises Act to ensure that
providers receive information that may
be relevant to the open negotiation
process and that could inform a
provider’s offer in the Federal IDR
process, and which the provider has no
other means of ascertaining. Several
commenters requested that these final
rules require plans and issuers to
disclose whether the claim has been
downcoded for purposes of computing
the QPA and include an explanation of
why the claim was downcoded, as well
as what the QPA would have been had
the claim not been downcoded.
2. Payment Determination Standards
Under the Federal IDR Process
With respect to the payment
determination standards under the
Federal IDR process, the Departments
received numerous comments from
various stakeholders about the
provisions that govern the certified IDR
entity’s consideration of the statutory
factors during the payment
determination process. Many
commenters supported the approach set
forth in the October 2021 interim final
rules that directs the certified IDR entity
to begin with the QPA as a baseline
when making a payment determination,
which those commenters highlighted as
an important part of the payment
determination process that would
ensure that the surprise billing
provisions lead to lower health care
costs for all consumers. Furthermore,
rate because, for example, modifiers can be used to
indicate that the work required to provide a service
in a particular instance was significantly greater—
or significantly less—than the service typically
required. See 86 FR 36891.
23 See 86 FR 55997–98.
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some commenters stated that the
approach taken in the October 2021
interim final rules is crucial to
achieving the budget savings the
Congressional Budget Office calculated.
Those commenters stated that the
approach taken would shield consumers
from surprise bills and ever higher
insurance premium costs. Commenters
stated that the October 2021 interim
final rules reinforce the statutory
directive that the QPA is the primary
consideration for the certified IDR
entity. Commenters also stated this use
of the QPA represents a reasonable,
market-based rate and would encourage
greater participation in health plan
networks.
Commenters noted that there may be
circumstances in which the appropriate
out-of-network rate would exceed the
QPA, and that the October 2021 interim
final rules properly provide a pathway
for the certified IDR entity to reach that
determination when it can be justified.
These commenters highlighted that
nothing in the October 2021 interim
final rules required a certified IDR entity
to default to the selection of the QPA or
the offer closest to it, but rather that the
rule correctly mandated that all credible
information be considered. Commenters
also stated that it was not unreasonable
to require a party to document why the
QPA is not the appropriate payment
amount. Other commenters raised
concerns about giving the same weight
to all factors because many of the
additional circumstances outlined in the
rule, such as patient acuity and
complexity of care, could already be
incorporated into the QPA calculation.
Commenters also noted that the October
2021 interim final rules provide clear
guidance to certified IDR entities, which
would reduce variability in payment
determinations and better position the
parties to settle disputes before reaching
the Federal IDR process, by giving the
parties a better sense of how payment
determinations would be made.
Other commenters disagreed with the
approach under the October 2021
interim final rules and expressed
opposition to the emphasis placed on
the QPA during the Federal IDR process.
Many of these commenters criticized the
rule as establishing a rebuttable
presumption in favor of the QPA as the
out-of-network rate while failing to
equip the parties with the necessary
information to rebut the presumption.
Some commenters stated that the
Departments disregarded bipartisan
Congressional intent and tipped the
scales in the Federal IDR process in
favor of health plans and issuers.
Commenters expressed concern that
emphasizing the QPA ignores the
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52623
complexity of billing factors, such as
modifiers and the practice of bundling
multiple health care services under a
single billing code, and creates an
incentive for the plan or issuer to
downcode claims in bad faith.
Commenters also expressed concern
that the prominence of the QPA could
drive down reimbursement rates for
providers that are currently reimbursed
above the median contracted rate, which
they argued could jeopardize network
adequacy and viability of physician
practices and, commenters claimed,
further drive down the QPA. A number
of commenters stated that the emphasis
given to the QPA would provide an
incentive for plans and issuers to prefer
out-of-network care, potentially
resulting in reduced networks, because,
ultimately, plans and issuers would pay
the QPA rather than a market rate
driven by the particular circumstances
of the care delivered. Commenters also
asserted that showing that the QPA is
materially different from the appropriate
out-of-network rate would burden
providers and facilities who lack the
resources to gather and submit this
information during the Federal IDR
process.
Commenters who disagreed with the
approach set forth in the October 2021
interim final rules stated that certain
provisions created a rebuttable
presumption that the QPA is the
appropriate out-of-network rate, and
these commenters requested that the
Departments remove these provisions,
and instead issue rulemaking and
guidance that instructs certified IDR
entities to consider all permissible and
relevant information submitted by the
parties. Other commenters suggested
alternative approaches for the
provisions that govern the certified IDR
entity’s consideration of the enumerated
factors. Some commenters requested
that equal weight be given to the QPA
and the contracted rates between the
provider or facility and plan or issuer
during the previous 4 years. Other
commenters requested that the
Departments replace the QPA as the
baseline in the Federal IDR process with
a different amount, such as the actual
amount paid to a particular out-ofnetwork provider for the same or similar
item or service or the median contracted
rate based on the amount negotiated
under each contract the provider has
with a plan or issuer.
3. Payment Determinations for Air
Ambulance Services
A majority of commenters raised
similar points with regard to the Federal
IDR process for both non-air ambulance
items and services and air ambulance
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services. Some supported the emphasis
on the QPA, while others disagreed with
the use of the QPA as the baseline in the
Federal IDR process. These commenters
raised concerns about the transparency
of the calculation of the QPA, and
questioned whether the QPA is the
appropriate out-of-network rate. Several
commenters stressed that the use of the
QPA as a baseline also raises concerns
that are unique to air ambulance
services. Some commenters highlighted
the prevalence of single-case agreements
for air ambulance services, which the
commenters interpreted as including
settlements of post-service claims. The
commenters asserted that, because of
the prevalence of these agreements, the
QPA does not adequately reflect market
rates for air ambulance services and the
QPA would be lower than appropriate.
Other commenters argued that hospitalbased providers of air ambulance
services are subsidized by the related
hospitals, so including the rates of these
providers in the QPA calculation with
the rates of other air ambulance
providers would improperly lower the
QPA and therefore the use of the QPA
as a baseline would not be appropriate.
Another commenter argued that the
negotiated rates of the few in-network
providers for air ambulance services
tend to be inflated by their
disproportionately large market power,
leading to artificially high air
ambulance rates and an inflated QPA
value. These commenters proposed that
the rules should direct the certified IDR
entities to take into account market
concentration and prices charged by
non-profit affiliated air ambulance
providers because air ambulance
services owned by private equity and
publicly-traded companies receive
higher payments and subsequently
generate larger and more frequent
surprise bills than their non-profitaffiliated counterparts. Other
commenters disagreed and stated that
the Federal IDR process should not
make such a distinction among
providers of air ambulance services.
One commenter stated that Congress
clearly recognized the variation in air
ambulance services in distinguishing
the six ‘‘additional circumstances’’ 24
24 Under section 9817(b)(5)(C) of the Code,
section 717(b)(5)(C) of ERISA, and section 2799A–
2(b)(5)(C) of the PHS Act, those six additional
circumstances are: (1) the quality and outcomes
measurements of the provider that furnished such
services; (2) the acuity of the individual receiving
such services or the complexity of furnishing such
services to such individual; (3) the training,
experience, and quality of the medical personnel
that furnished such services; (4) the ambulance
vehicle type, including the clinical capability level
of such vehicle; (5) population density of the point
of pick-up (such as urban, suburban, rural, or
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specific to air ambulance services that
certified IDR entities should consider.
4. The Certified IDR Entity’s Written
Decision
With respect to the certified IDR
entity’s written decision, several
commenters supported the requirement
for the certified IDR entity to provide a
written decision, including the
explanation of the underlying rationale
for the certified IDR entity’s
determination. Other commenters
stressed, however, that requiring the
explanation of the rationale only if the
certified IDR entity determined that the
QPA was materially different from the
appropriate out-of-network rate could
discourage certified IDR entities from
considering additional factors. A few
commenters requested an explanation
be required when the certified IDR
entity selected the amount closest to the
QPA, including how the information
about the other required considerations
was assessed while others stated that a
robust explanation should be required
of the certified IDR entity in all cases.
Commenters also stated that requiring
an explanation in all cases would
ensure that certified IDR entities
considered all information submitted by
the parties and allow the parties to fully
understand the rationale behind the
certified IDR entity’s determination.
Commenters asserted that this could
improve the quality and efficiency of
the IDR process over time, as parties
become better informed as to the types
of information certified IDR entities find
credible and the circumstances in which
the parties should pursue the IDR
process. Other commenters requested
the Departments either eliminate the
requirement for a written decision or
require a similar analysis in all written
decisions.
E. Litigation Regarding Requirements
Related to Surprise Billing; Part II
On October 28, 2021, the Texas
Medical Association, a trade association
representing physicians, and a Texas
physician filed a lawsuit against the
Departments and the Office of Personnel
Management (OPM), asserting that
certain provisions of the October 2021
interim final rules relating to the
certified IDR entities’ consideration of
the QPA, as well as additional factors
related to items and services that are not
air ambulance services, should be
frontier); and (6) demonstrations of good faith
efforts (or lack of good faith efforts) made by the
nonparticipating provider or nonparticipating
facility or the plan or issuer to enter into network
agreements and, if applicable, contracted rates
between the provider and the plan or issuer, as
applicable, during the previous 4 plan years.
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vacated. Plaintiffs argued that the
interim final rules ignored Congress’s
intent that certified IDR entities weigh
the QPA and other factors without
favoring any factor, and they asserted
that, as a result, the rules would skew
IDR results in favor of plans and issuers.
On February 23, 2022, the United States
District Court for the Eastern District of
Texas (District Court) issued a
memorandum opinion and order that
vacated portions of the October 2021
interim final rules governing aspects of
the Federal IDR process related to nonair ambulance qualified IDR items or
services including: (1) the definition of
‘‘material difference;’’ (2) the
requirement that a certified IDR entity
must select the offer closest to the QPA
unless the certified IDR entity
determines that credible information
submitted by either party under 26 CFR
54.9816–8T(c)(4)(i), 29 CFR 2590.716–
8(c)(4)(i), and 45 CFR 149.510(c)(4)(i)
clearly demonstrates that the QPA is
materially different from the appropriate
out-of-network rate for non-air
ambulance qualified IDR items or
services, or if the offers are equally
distant from the QPA but in opposing
directions; (3) the requirement that the
certified IDR entity may only consider
the additional information submitted by
either party to the extent that the
credible information related to the
circumstances under 26 CFR 54.9816–
8T(c)(4)(i), 29 CFR 2590.716–8(c)(4)(i),
and 45 CFR 149.510(c)(4)(i) clearly
demonstrates that the QPA is materially
different from the appropriate out-ofnetwork rate for non-air ambulance
qualified IDR items or services; (4) the
dispute resolution examples; and (5) the
requirement that, if the certified IDR
entity does not choose the offer closest
to the QPA, the certified IDR entity’s
written decision must include an
explanation of the credible information
that the certified IDR entity determined
demonstrated that the QPA was
materially different from the appropriate
out-of-network rate, based on the factors
certified IDR entities are permitted to
consider with respect to the qualified
IDR item or service.25
On April 27, 2022, LifeNet, Inc., a
provider of air ambulance services, filed
a lawsuit against the Departments and
OPM seeking the vacatur of additional
provisions of the October 2021 interim
final rules applicable to air ambulance
services. In particular, LifeNet alleged
that the requirement codified in the last
sentence of 26 CFR 54.9817–2T(b)(2), 29
CFR 2590.717–2(b)(2), and 45 CFR
25 Tex. Med. Ass’n, et al. v. U.S. Dept. of Health
and Human Servs., et al., Case No. 6:21–cv–425
(E.D. Tex.).
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A. Information To Be Shared About the
Qualifying Payment Amount
As described earlier in this preamble,
the July 2021 interim final rules require
plans and issuers to make certain
disclosures with each initial payment or
notice of denial of payment. When the
QPA serves as the recognized amount,
or as the amount upon which cost
sharing is based with respect to air
ambulance services, plans and issuers
must disclose the QPA and certain
information related to the QPA for the
item or service involved, as well as
certain additional information, upon
request of the provider, facility, or
provider of air ambulance services for
each item or service involved.27
As stated in the preamble to the July
2021 interim final rules, the
Departments seek to ensure transparent
and meaningful disclosure of
information relating to the calculation of
the QPA for providers, facilities, and
providers of air ambulance services,
while at the same time minimizing
administrative burdens on health plans
and issuers and on the Federal IDR
process. The Departments sought to
balance those competing interests by, on
the one hand, requiring plans and
issuers to make certain disclosures with
each initial payment or notice of denial
of payment and to provide certain
additional information upon request by
the provider, facility, or provider of air
ambulance services and, on the other
hand, avoiding more wide-reaching
disclosure requirements that could add
to the costs and burdens of adjudicating
claims subject to the surprise billing
protections in the No Surprises Act.
After review of the comments
submitted on the July 2021 interim final
rules regarding downcoding and on the
clarification in the preamble to the
October 2021 interim final rules stating
that, under the July 2021 interim final
rules, a plan or issuer may calculate the
QPA using a downcoded service code,
including the comments suggesting how
the disclosure requirements could be
modified in light of this clarification,
the Departments have concluded that
additional disclosure of information
about the QPA is appropriate.28 This
additional disclosure will ensure that
providers, facilities, and providers of air
ambulance services receive information
regarding the QPA that aids in their
meaningful participation in open
negotiation and the Federal IDR process
in all payment disputes that involve
qualified items or services that have
been subject to downcoding.
Specifically, the Departments are of
the view that additional information
would be helpful in cases in which the
plan or issuer has downcoded the billed
claim to ensure that providers, facilities,
and providers of air ambulance services
receive the relevant information from a
26 LifeNet, Inc. v. United States Department of
Health and Human Services, et al., Case No. 6:22–
cv–162 (E.D. Tex.).
27 26 CFR 54.9816–6T(d), 29 CFR 2590.716–6(d),
and 45 CFR 149.140(d).
28 86 FR 55997–98 (October 7, 2021).
149.520(b)(2) that the certified IDR
entity may consider information
submitted by a party only if the
information ‘‘clearly demonstrate[s] that
the qualifying payment amount is
materially different from the appropriate
out-of-network rate’’ should be vacated.
On July 26, 2022, the District Court
issued a memorandum opinion and
order vacating this language.26
F. Scope and Purpose of This
Rulemaking
As discussed in more detail later in
this preamble, upon review of the
comments the Departments received on
the information that must be shared
about the QPA when a service is
downcoded and with respect to the
Federal IDR process, and in light of the
District Court’s memorandum opinions
and orders in Texas Medical
Association and LifeNet, the
Departments have determined that it is
appropriate to issue these final rules to
finalize parts of the July 2021 and
October 2021 interim final rules related
to the information that must be
disclosed about the QPA under 26 CFR
54.9816–6T(d), 29 CFR 2590.716–6(d),
and 45 CFR 149.140(d) to address
downcoding; related to the certified IDR
entity’s consideration of the statutory
factors when making a payment
determination under the Federal IDR
process at 26 CFR 54.9816–8T(c)(4)(iii)–
(iv) and 54.9817T–2(b), 29 CFR
2590.716–8(c)(4)(iii)–(iv) and 2590.717–
2(b), and 45 CFR 149.510(c)(4)(iii)–(iv)
and 149.520(b); and related to the
certified IDR entity’s written decision at
26 CFR 54.9816–8T(c)(4)(vi)(B), 29 CFR
2590.716–8(c)(4)(vi)(B), and 45 CFR
149.510(c)(4)(vi)(B). These final rules
also include changes to remove from the
regulations the language vacated by the
District Court.
This rulemaking is purposefully
narrow in scope and is intended to
address only certain issues critical to
the implementation and effective
operation of the Federal IDR process.
The Departments intend to finalize the
remaining provisions of the July 2021
and October 2021 interim final rules
after further consideration of comments.
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plan or issuer that is needed to engage
in a productive open negotiation period.
Without information on what the QPA
would have been had the claim not been
downcoded, the provider, facility, or
provider of air ambulance services may
be at a disadvantage compared to the
plan or issuer. In cases in which the
plan or issuer has downcoded the billed
claim and asserts that the QPA that
corresponds with the downcoded claim
is the correct total payment amount, it
is of particular importance that the
provider, facility, or provider of air
ambulance services knows that the item
or service in question has been
downcoded and has information
regarding both the QPA for the
downcoded claim and the amount that
would have been the QPA had the
service code or modifier not been
downcoded. In the Departments’ view,
this information may be critical to the
provider, facility, or provider of air
ambulance services in developing an
offer or submitting information if it
believes that the QPA calculated by the
plan or issuer does not best represent
the value of the item or service
provided.
Furthermore, the requirement to
disclose this additional information will
increase transparency by ensuring that
the provider, facility, or provider of air
ambulance services has sufficient
information about the QPA to submit an
informed offer, including how it relates
to the billed claim. This increased
transparency will aid in the open
negotiation process by helping
providers, facilities, and providers of air
ambulance services to understand how
the plan or issuer arrived at the relevant
QPA in relation to the billed claim. This
increased transparency will inform the
provider’s, facility’s, or provider of air
ambulance services’ decision whether to
initiate open negotiation and the
Federal IDR process, as well as its
determination of the amount that it
submits as its offer.29 Further, this
requirement will help a provider,
facility, or provider of air ambulance
services ascertain what information to
provide the certified IDR entity to
demonstrate that the provider’s,
facility’s, or provider of air ambulance
29 The Departments understand that many plans
and issuers make initial payments that are
equivalent to or are informed by the corresponding
QPA for the item or service at issue. As noted in
in the preamble to the July 2021 interim final rules,
the initial payment should be an amount that the
plan or issuer reasonably intends to be payment in
full based on the relevant facts and circumstances,
which may be higher or lower than the QPA, as
required under the terms of the plan or coverage,
prior to the beginning of any open negotiation or
initiation of the Federal IDR process. 86 FR 36872,
36900 (July 13, 2021).
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services’ offer best represents the value
of the item or service. If submitted for
the certified IDR entity’s consideration,
this information will also aid the
certified IDR entity in selecting the offer
that best represents the value of the item
or service by ensuring that the certified
IDR entity will have additional
pertinent information about the item or
service. For example, in a dispute that
concerns a qualified IDR service for
which the plan or issuer downcoded the
billed service code, the provider,
facility, or provider of air ambulance
services may present information
showing that the billed service code was
more appropriate than the downcoded
service code. In such an instance, the
certified IDR entity could determine that
the QPA based on the downcoded
service code does not sufficiently
encompass the complexity of furnishing
the qualified IDR service because it was
based on a service code for a different
service from the one furnished. If the
certified IDR entity makes such a
determination, then the amount that
would have been the QPA had the
service code or modifier not been
downcoded may be relevant to the
certified IDR entity in determining
which offer best represents the value of
the qualified IDR item or service.
Therefore, the Departments are
issuing these final rules to add a
definition for the term ‘‘downcode’’ to
26 CFR 54.9816–6, 29 CFR 2590.716–6,
and 45 CFR 149.140; and final rules
under 26 CFR 54.9816–6(d), 29 CFR
2590.716–6(d), and 45 CFR 149.140(d)
to require additional information about
the QPA that must be provided with an
initial payment or notice of denial of
payment, without a provider, facility, or
provider of air ambulance services
having to make a request for this
information, in cases in which the plan
or issuer has downcoded the billed
claim. Although ‘‘downcoding’’ is being
defined for the first time in these final
rules, the concept was reflected in both
sets of interim final rules. Though
neither set of interim final rules
specifically defines a term for this
practice, the interim final rules
described the practice and explained
that it was permissible under certain
circumstances. See 86 FR 55997–98 n.35
(clarification in October 2021 interim
final rules regarding requirements of
July 2021 interim final rules). Indeed, as
described previously, the Departments
received several comments in response
to the July 2021 interim final rules and
the October 2021 interim final rules
requesting that the disclosures that must
be provided with each initial payment
or notice of denial of payment include
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additional information about how the
QPA was calculated to ensure that
providers, facilities, and providers of air
ambulance services have sufficient
information when the Federal IDR
process is used for a payment
determination. For example,
commenters requested that plans and
issuers be required, without a request, to
provide information on the number of
contracts and the geographic region
used to calculate the QPA, whether the
QPA was calculated based on a
downcoded billed claim, information
about the use of modifiers in calculating
the QPA, the types of specialties and
subspecialties that have contracted rates
included in the data set used to
determine the QPA, and whether
bonuses and supplemental payments
were paid to in-network providers.
These final rules define the term
‘‘downcode,’’ as described in the
preamble to the October 2021 interim
final rules, to mean the alteration by a
plan or issuer of a service code to
another service code, or the alteration,
addition, or removal by a plan or issuer
of a modifier, if the changed code or
modifier is associated with a lower QPA
than the service code or modifier billed
by the provider, facility, or provider of
air ambulance services.
These final rules also specify that, if
a QPA is based on a downcoded service
code or modifier, in addition to the
information already required to be
provided with an initial payment or
notice of denial of payment, a plan or
issuer must provide a statement that the
service code or modifier billed by the
provider, facility, or provider of air
ambulance services was downcoded; an
explanation of why the claim was
downcoded, including a description of
which service codes were altered, if any,
and which modifiers were altered,
added, or removed, if any; and the
amount that would have been the QPA
had the service code or modifier not
been downcoded.
The Departments are continuing to
consider comments on the July 2021
interim final rules about whether
additional disclosures related to the
QPA calculation methodology should be
required to be provided with an initial
payment or notice of denial of payment,
or upon request. The Departments note
that the statute places the responsibility
for monitoring the accuracy of plans’
and issuers’ QPA calculation
methodologies with the Departments
(and applicable state authorities) by
requiring audits of plans’ and issuers’
QPA calculation methodologies,30 and
the Departments have committed to
30 86
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conducting audits. The Departments
also stress that payment determinations
in the Federal IDR process should center
on a determination of a total payment
amount for a particular item or service
based on the facts and circumstances of
the dispute at issue, rather than an
examination of a plan’s or issuer’s QPA
methodology.
B. Payment Determinations Under the
Federal IDR Process
The October 2021 interim final rules
provide that, not later than 30 business
days after the selection of the certified
IDR entity, the certified IDR entity must
select one of the offers submitted by the
plan or issuer or the provider, facility,
or provider of air ambulance services as
the out-of-network rate for the qualified
IDR item or service. In determining
which offer to select, the October 2021
interim final rules provided, prior to
Texas Medical Association and LifeNet,
that the certified IDR entity must first
look to the QPA, as it represents a
reasonable market-based payment for
relevant items and services, and then to
additional information requested by the
certified IDR entity from the parties and
other additional information submitted
by the parties. After considering the
QPA and additional information, the
October 2021 interim final rules
required the certified IDR entity to
select the offer closest to the QPA,
unless the certified IDR entity
determined that the additional
information requested by the certified
IDR entity and the credible information
submitted by the parties demonstrated
that the QPA was materially different
from the appropriate out-of-network
rate, or if the offers were equally distant
from the QPA but in opposing
directions. In instances in which the
certified IDR entity determined that the
credible information submitted by the
parties clearly demonstrated that the
QPA was materially different from the
appropriate out-of-network rate, or
when the offers were equally distant
from the QPA but in opposing
directions, the October 2021 interim
final rules state that the certified IDR
entity must select the offer that the
certified IDR entity determined best
represents the value of the item or
service, which could be either party’s
offer.
As stated earlier in this preamble, on
February 23, 2022 and July 26, 2022, the
District Court in Texas Medical
Association and LifeNet issued
memorandum opinions and orders that
vacated certain provisions of the
October 2021 interim final rules that
govern aspects of the Federal IDR
process, including provisions that
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provided guidance to certified IDR
entities on selecting the appropriate outof-network rate in a payment
determination. In the October 2021
interim final rules, the Departments
required certified IDR entities to view
the QPA as an appropriate payment
amount, subject to consideration of the
information submitted by the parties
related to the additional circumstances
outlined in the statute, as a mechanism
to ensure that certified IDR entities
approached making payment
determinations in the Federal IDR
process in a consistent manner. The
regulatory text required certified IDR
entities to select the offer closest to the
QPA unless the certified IDR entity
determined that credible information
submitted by a party clearly
demonstrated that the QPA was
materially different from the appropriate
out-of-network rate. The preamble to the
October 2021 interim final rules
described the relevant instructions to
certified IDR entities as a ‘‘rebuttable
presumption’’ in favor of the QPA.
The District Court in Texas Medical
Association and LifeNet vacated the
portions of the October 2021 interim
final rules that it construed as creating
a rebuttable presumption in favor of the
QPA. The Departments note that these
final rules are not intended to impose a
rebuttable presumption for payment
determinations in the Federal IDR
process. The regulatory text in these
final rules does not include the
provisions that the District Court
reasoned would have the effect of
imposing such a presumption.
The Departments note that, in all
cases, the QPA, which is generally
based on the median contracted rate for
a qualified IDR item or service, will be
relevant to a payment determination, as
it represents the typical payment
amount that a plan or issuer that is a
party to a payment determination will
pay in-network providers, facilities, and
providers of air ambulance services for
that particular qualified IDR item or
service. The Departments also note that,
to the extent the QPA is calculated in a
manner that is consistent with the
detailed rules issued under the July
2021 interim final rules, and is
communicated in a way that satisfies
the applicable disclosure requirements,
the QPA will meet the credibility
requirement that applies to the
additional information and
circumstances set forth in these final
rules.31 The credibility requirement is
31 To the extent there is a question whether a plan
or issuer has complied with the July 2021 interim
final rules’ requirements for calculating the QPA, it
is the Departments’ (or applicable State authorities’)
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designed to ensure that the additional
information submitted by the parties to
a payment determination meet the same
credibility standard that the QPA
already meets through other
mechanisms, by virtue of the
requirements related to the QPA set
forth in the July 2021 interim final rules.
The Departments also note that the
credibility requirement is designed to
ensure that certified IDR entities have
clear guidance on how to evaluate
potentially voluminous and complex
information in a methodical and
consistent manner. Absent clear
guidance on a process for evaluating the
different factors, there would be no
guarantee of consistency in how
certified IDR entities reached
determinations in different cases. The
Departments are of the view that this
guidance is also important because the
QPA must be a quantitative figure, like
the offers that will be submitted in a
payment determination. Generally,
these quantitative figures will be unlike
the information received related to the
additional circumstances, which will
often be qualitative and open to
subjective evaluation. Although the
QPA is a quantitative figure, the amount
that best represents the value of the
qualified IDR items and services may be
more or less than the QPA due to
additional circumstances that are not
easily quantifiable such as the care
setting or the teaching status of the
facility. It therefore is reasonable to
ensure that certified IDR entities
consider the QPA, a quantitative figure,
and then consider the additional, likelyqualitative factors, when determining
the out-of-network rate—another
quantitative figure.
1. Requirement To Consider the QPA
and Additional Information Submitted
In light of the Texas Medical
Association and LifeNet decisions, and
in response to comments received on
these provisions, the Departments are
finalizing rules that remove the
provisions that the District Court
vacated and that adopt standards for
making a payment determination that
are intended to achieve the statutory
aims articulated earlier in this preamble.
Congress granted the Departments
statutory authority to ‘‘establish by
regulation one independent dispute
responsibility, not the certified IDR entity’s, to
monitor the accuracy of the plan’s or issuer’s QPA
calculation methodology by conducting an audit of
the plan’s or issuer’s QPA calculation methodology.
However, a provider or facility may always assert
to the certified IDR entity that additional
information points in favor of the selection of its
offer as the out-of-network payment amount, even
where that offer is for a payment amount that is
different from the QPA.
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52627
resolution process’’ under which
certified IDR entities determine the
amount of payment for an out-ofnetwork item or service.32 The Federal
IDR process that the Departments
establish under this authority is to be
‘‘in accordance with the succeeding
provisions of’’ the cited statutory
subsections,33 including the statutory
provisions describing the factors for the
certified IDR entity to consider in
determining the out-of-network
payment amount. Under sections
9816(c)(5) and 9817(b)(5) of the Code,
sections 716(c)(5) and 717(b)(5) of
ERISA, and sections 2799A–1(c)(5) and
2799A–2(b)(5) of the PHS Act, the
statute provides that with respect to
payment determinations, the certified
IDR entity must always consider the
QPA without the parties specifically
bringing it to the certified IDR entity’s
attention. Next, the statute provides that
the certified IDR entity must also
consider ‘‘additional information’’ or
‘‘additional circumstances’’ submitted
to the certified IDR entity.
As explained later in this preamble,
the Departments are of the view that it
is appropriate to exercise their authority
under this provision, and that it is in
accordance with these statutory
provisions, to adopt a Federal IDR
process that encourages a consistent
methodology for evaluation of
information when making a payment
determination. The Departments are of
the view that there is value in ensuring
that all certified IDR entities approach
payment determinations in a similar
manner, which will promote
consistency and predictability in the
process, thereby lowering
administrative costs and encouraging
consistency in appropriate payments for
out-of-network services.34 The statute
requires certified IDR entities to always
consider the QPA when making a
payment determination, as it is the one
statutory consideration that will always
be present in each payment
determination, whereas the parties may
or may not choose to submit
32 See section 9816(c)(2)(A) of the Code, section
716(c)(2)(A) of ERISA, and section 2799A–1(c)(2)(A)
of the PHS Act; see also section 9817(b)(2)(A) of the
Code, section 717(b)(2)(A) of ERISA, and section
2799A–2(b)(2)(A) of the PHS Act.
33 Id.
34 See Cong. Budget Office, H.R. 5826, the
Consumer Protections Against Surprise Medical
Bills Act of 2020, as Introduced on February 10,
2020: Estimated Budgetary Effects at 1 (Feb. 11,
2020) (arbitrators ‘‘would be instructed to look to
the health plan’s median payment rate for innetwork rate care,’’ and as a result ‘‘average
payment rates for both in- and out-of-network care
would move toward the median in-network rate,’’
thereby lowering health insurance premiums and
budget deficits); see also H.R. Rep. No. 116–615, pt.
I, at 57–58 (2020).
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information related to the additional
circumstances as part of their offer.
Consideration of the QPA, which is the
first-listed statutory factor and a
quantitative figure, will aid certified IDR
entities in their consideration of each of
the other statutory factors, as these
entities will then be in a position to
evaluate whether the ‘‘additional’’
factors present information that may not
have already been captured in the
calculation of the QPA.
As commenters noted, there may be
instances in which the QPA would not
adequately account for one or more of
the additional factors. The Departments
note that these final rules do not require
certified IDR entities to default to the
offer closest to the QPA or to apply a
presumption in favor of that offer. The
Departments are of the view that it will
often be the case that the QPA
represents an appropriate out-ofnetwork rate, as the QPA is largely
informed by similar information to what
would be provided as information in
support of the additional statutory
circumstances. Nonetheless, the
Departments acknowledge that the
additional factors may be relevant in
determining the appropriate out-ofnetwork rate, because the QPA may not
account for information specific to a
particular item or service. Therefore,
these final rules do not require the
certified IDR entity to select the offer
closest to the QPA. Rather, these final
rules specify that certified IDR entities
should select the offer that best
represents the value of the item or
service under dispute after considering
the QPA and all permissible information
submitted by the parties.
Accordingly, in determining which
offer to select during the Federal IDR
process under these final rules, the
certified IDR entity must consider the
QPA for the applicable year for the same
or similar item or service and then must
consider all additional information
submitted by a party to determine
which offer best reflects the appropriate
out-of-network rate, provided that the
information relates to the party’s offer
for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
(and does not include information that
the certified IDR entity is prohibited
from considering in making the
payment determination under section
9816(c)(5)(D) of the Code, section
716(c)(5)(D) of ERISA, and section
2799A–1(c)(5)(D) of the PHS Act).35 For
this purpose, the Departments
understand that information requested
35 See also 26 CFR 54.9816–8T(c)(4)(v), 29 CFR
2590.716–8(c)(4)(v), and 45 CFR 149.510(c)(4)(v).
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by a certified IDR entity, or submitted
by a party, would be information
relating to a party’s offer if it tends to
show that the offer best represents the
value of the item or service under
dispute. Therefore, these rules require
the certified IDR entity to evaluate
whether the information relates to the
offer submitted by either party for the
payment amount for the qualified IDR
item or service that is the subject of the
payment determination. In considering
this additional information, the certified
IDR entity should evaluate whether
information that is offered is credible
and should not give weight to
information that is not credible.36 The
appropriate out-of-network rate must be
the offer that the certified IDR entity
determines best represents the value of
the qualified IDR item or service.
For non-air ambulance items and
services, the additional information to
be considered includes information
related to the following factors:
1. the level of training, experience,
and quality and outcomes
measurements of the provider or facility
that furnished the qualified IDR item or
service (such as those endorsed by the
consensus-based entity authorized in
section 1890 of the Social Security Act);
2. the market share held by the
provider or facility or that of the plan
or issuer in the geographic region in
which the qualified IDR item or service
was provided;
3. the acuity of the participant,
beneficiary, or enrollee receiving the
qualified IDR item or service, or the
complexity of furnishing the qualified
IDR item or service to the participant,
beneficiary, or enrollee;
4. the teaching status, case mix, and
scope of services of the facility that
furnished the qualified IDR item or
service, if applicable; and
5. the demonstration of good faith
efforts (or lack thereof) made by the
provider or facility or the plan or issuer
to enter into network agreements with
each other, and, if applicable,
contracted rates between the provider or
facility, as applicable, and the plan or
issuer, as applicable, during the
previous 4 plan years.
Under these final rules, the certified
IDR entity must also consider
information related to the offer provided
in response to a request from the
certified IDR entity under 26 CFR
54.9816–8T(c)(4)(i)(A)(2), 29 CFR
2590.716–8(c)(4)(i)(A)(2), and 45 CFR
149.510(c)(4)(i)(A)(2).
36 For this purpose, credible information is
information that upon critical analysis is worthy of
belief and is trustworthy. 26 CFR 54.9816–
8T(a)(2)(v), 29 CFR 2590.716–8(a)(2)(v), and 45 CFR
149.510(a)(2)(v).
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2. Avoidance of Double-Counting
Information
When considering the additional
information under 26 CFR 54.9816–
8(c)(4)(iii), 29 CFR 2590.716–8(c)(4)(iii),
and 45 CFR 149.510(c)(4)(iii), the
certified IDR entity should evaluate the
information and should not give weight
to that information if it is already
accounted for by any of the other
information submitted by the parties.
The certified IDR entity should consider
whether the additional information is
already accounted for in the QPA and
should not give weight to information
related to a factor if the certified IDR
entity determines the information was
already accounted for in the calculation
of the QPA, to avoid weighting the same
information twice. In addition, if the
parties submit information related to
more than one of the additional factors,
the certified IDR entity should also
consider whether the information
submitted regarding those factors is
already accounted for by information
submitted relating to other credible
information submitted to the certified
IDR entity in relation to another factor
and, if so, should not weigh this
information more than once.
Numerous comments received on the
October 2021 interim final rules
highlighted that, in many cases, certain
factors, such as patient acuity or the
complexity of furnishing the qualified
IDR item or service to the participant,
beneficiary, or enrollee, will already be
accounted for in the calculation of the
QPA and should therefore not receive
additional weight. For example, because
the plan or issuer is required to
calculate the QPA using median
contracted rates for service codes, as
well as modifiers (if applicable), and
because service codes and modifiers in
many cases reflect patient acuity and
the complexity of the service provided,
these factors will often already be
reflected in the QPA.
Commenters also acknowledged that
there could be instances in which the
QPA would not adequately account for
the acuity of the patient or complexity
of the service: for example, if the
complexity of a case is an outlier such
that the time or intensity of care exceeds
what is typical for a service code. A
certified IDR entity may also conclude
that the QPA does not already account
for patient acuity or the complexity of
furnishing the qualified IDR item or
service in instances where the parties
disagree on what service code or
modifier accurately describes the
qualified IDR item or service, such as
when a plan or issuer has downcoded
a claim and the QPA is based on the
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downcoded service code or modifier,
rather than the billed service code or
modifier.
The Departments agree with the
commenters that, in many cases, the
additional factors for the certified IDR
entity to consider other than the QPA
will already be reflected in the QPA.
The QPA is generally calculated to
include characteristics that affect costs,
including medical specialty, geographic
region, and patient acuity and case
severity, all captured in different billing
codes or the QPA calculation
methodology.37 Therefore, in the
Departments’ view, giving additional
weight to information that is already
incorporated into the calculation of the
QPA would be redundant, possibly
resulting in the selection of an offer that
does not best represent the value of the
qualified IDR item or service and
potentially over time contributing to
higher health care costs. As noted
earlier in this preamble, the
Departments are also aware that there
are instances when certain factors
related to the qualified IDR item or
service may not be adequately reflected
in the QPA. Under these final rules,
certified IDR entities are required to
consider the QPA and then must
consider all additional information
submitted by the parties relating to the
offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination,
but each factor should be weighted only
once in the evaluation of each party’s
payment offer. To the extent a factor is
not already reflected in the QPA, the
certified IDR entity should accord that
factor appropriate weight based on
information related to it provided by the
parties. For example, some providers
and facilities that provide high-acuity
care, such as level 1 trauma or neonatal
care, may contend that additional
factors such as their case mix and the
scope of services offered were not
accounted for in the QPA and could
justify the selection of a higher amount
as the out-of-network payment amount.
3. Examples Provided
These final rules also include
examples to illustrate the consideration
of factors when making a payment
determination, including whether and
how to give weight to additional
information submitted by a party. Each
example assumes that the Federal IDR
process applies for purposes of
37 Plans and issuers are required to calculate
separate QPAs for the same service code by
provider specialty if the plan or issuer has
contracted rates for the service code that vary based
on provider specialty. See 26 CFR 54.9816–6T(b)(3),
29 CFR 2590.716–6(b)(3), and 45 CFR 149.140(b)(3).
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determining the out-of-network rate,
that both parties have submitted the
information parties are required to
submit as part of the Federal IDR
process, including the applicable
QPA(s), and the submitted information
does not include information on the
prohibited factors.
In the first new example, a level 1
trauma center that is a nonparticipating
emergency facility submits an offer that
is higher than the QPA. Along with the
offer, the nonparticipating emergency
facility submits additional written
information showing that the scope of
services available at the
nonparticipating emergency facility was
critical to the delivery of care for the
qualified IDR item or service provided,
given the particular patient’s acuity, and
the information is determined to be
credible by the certified IDR entity. The
nonparticipating emergency facility also
submits information showing that the
contracted rates used to calculate the
QPA were based on a level of service
that is typical in cases in which the
services are delivered by a facility that
is not a level 1 trauma center and that
does not have the capability to provide
the scope of services provided by a level
1 trauma center. This information is also
determined to be credible by the
certified IDR entity. The issuer submits
an offer equal to the QPA. No additional
information is submitted by either party.
The certified IDR entity determines that
the information submitted by the
nonparticipating emergency facility
relates to the offer for the payment
amount for the qualified IDR item or
service that is the subject of the
payment determination. If the certified
IDR entity determines that it is
appropriate to give weight to the
additional credible information
submitted by the nonparticipating
emergency facility and that this
information demonstrates that the
facility’s offer best represents the value
of the qualified IDR item or service, the
certified IDR entity should select the
facility’s offer.
In the second new example, a
nonparticipating provider submits an
offer that is higher than the QPA. Along
with the offer, the nonparticipating
provider submits additional written
information regarding the level of
training and experience of the provider,
and the information is determined to be
credible by the certified IDR entity, but
the certified IDR entity finds that the
provider does not demonstrate that the
level of training and experience relates
to the offer for the appropriate payment
amount for the qualified IDR item or
service that is the subject of the
payment determination (for example,
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the information does not show that the
level of training and experience was
necessary to provide the qualified IDR
service or that the training or experience
made an impact on the care that was
provided). The nonparticipating
provider does not submit any additional
information. The issuer submits an
amount equal to the QPA as its offer,
with no additional information. Even if
the certified IDR entity determines that
the additional information regarding the
level of training and experience is
credible, if the certified IDR entity
determines that the information does
not relate to the offer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination, the certified IDR entity
should not give weight to the additional
information. In the absence of any other
credible information that relates to a
party’s offer, the certified IDR entity
should select the issuer’s offer as the
offer that best represents the value of the
qualified IDR service.
In the third new example, in
connection with an emergency
department visit for the evaluation and
management of a patient, a
nonparticipating provider submits an
offer that is higher than the QPA. Along
with the offer, the nonparticipating
provider submits additional written
information showing that the acuity of
the patient’s condition and the
complexity of the qualified IDR service
required the taking of a comprehensive
history, a comprehensive examination,
and medical decision making of high
complexity, and the information is
determined to be credible by the
certified IDR entity. The issuer submits
an offer equal to the QPA for Current
Procedural Terminology (CPT) code
99285, which is the CPT code for an
emergency department visit for the
evaluation and management of a patient
requiring a comprehensive history, a
comprehensive examination, and
medical decision making of high
complexity. The issuer also submits
additional written information showing
that this CPT code accounts for the
acuity of the patient’s condition, and the
information is determined to be credible
by the certified IDR entity. The certified
IDR entity determines that this
information relates to the offer for the
payment amount for the qualified IDR
item or service that is the subject of the
payment determination. Neither party
submits any additional information. If
the certified IDR entity determines the
information on the acuity of the patient
and complexity of the service is already
accounted for in the calculation of the
QPA, the certified IDR entity should not
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give weight to the additional
information provided by the
nonparticipating provider. If, after
evaluating the information submitted by
the parties, the IDR entity determines
that the issuer’s offer best represents the
value of the qualified IDR service, then
the certified IDR entity should select the
issuer’s offer.
In the fourth new example, the issuer
submits an offer that is higher than the
QPA and that is equal to the
nonparticipating emergency facility’s
prior contracted rate (adjusted for
inflation) with the issuer for the
previous year for the qualified IDR
service. Although the facility is not
participating in the issuer’s network this
year, it was a participating facility in the
issuer’s network in the previous 4 plan
years. Along with the offer, the issuer
submits additional written information
showing that the contracted rates
between the nonparticipating facility
and the issuer during the previous 4
plan years were higher than the QPA,
and that these prior contracted rates
took into account the case mix and
scope of services typically furnished at
the facility. The certified IDR entity
determines that the information is
credible and that it relates to the offer
submitted by the facility for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. The
nonparticipating emergency facility
submits an offer that is higher than both
the QPA and the prior contracted rate
(adjusted for inflation) and submits
additional written information
intending to show that the case mix and
scope of services available at the facility
that furnished the qualified IDR service
were integral to the services provided.
The certified IDR entity determines this
information is credible and relates to the
offer submitted by the facility for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. If the certified
IDR entity determines that the
information submitted by the facility
regarding the case mix and scope of
services available at the facility includes
information that is also accounted for in
the information that the issuer
submitted regarding prior contracted
rates, then that same information that
has been submitted twice should be
weighted only once by the certified IDR
entity. The certified IDR entity also
should not give weight to the same
information provided by the
nonparticipating emergency facility in
relation to any other factor. If the
certified IDR entity determines that the
issuer’s offer best represents the value of
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the qualified IDR service, the certified
IDR entity should select the issuer’s
offer.
In the fifth new example, regarding a
qualified IDR service for which the
issuer downcoded the service code that
the provider billed, the issuer submits
an offer equal to the QPA (which was
calculated using the downcoded service
code). The issuer also submits the
additional written information that it
was required to disclose to the
nonparticipating provider at the time of
the initial payment. The certified IDR
entity determines the additional
information to be credible and that it
relates to the offer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. The nonparticipating
provider submits an offer equal to the
amount that would have been the QPA
had the service code not been
downcoded. The nonparticipating
provider submits additional written
information that includes the same
documentation provided by the issuer,
as well as information that explains why
the billed service code was more
appropriate than the downcoded service
code, as evidence that the provider’s
offer best represents the value of the
service furnished, given its complexity.
Neither party submits any additional
information. The certified IDR entity
determines that the information
submitted by the provider is credible
and that it is related to the offer for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. If the certified
IDR entity determines that it is
appropriate to give weight to the
additional credible information
submitted by the provider and that this
information demonstrates that the
provider’s offer best represents the value
of the qualified IDR service, the certified
IDR entity should select the provider’s
offer.
The Departments note that the statute
and the October 2021 interim final rules
continue to provide that when making
a payment determination, a certified
IDR entity must not consider
information on the prohibited factors,
such as the usual and customary charges
(including payment or reimbursement
rates expressed as a proportion of usual
and customary charges); the amount that
would have been billed by the provider,
facility, or provider of air ambulance
services with respect to the qualified
IDR item or service had the balance
billing provisions of 45 CFR 149.410,
149.420, and 149.440 (as applicable) not
applied; or the payment or
reimbursement rate for items and
services furnished by the provider,
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facility, or provider of air ambulance
services payable by a public payor.38 39
In considering all the permissible
information submitted by the parties,
the Departments expect that the
certified IDR entity will conduct a
thorough review of the information
submitted to evaluate whether the
information includes any of the
prohibited factors, so as to ensure that
prohibited factors are not considered in
any payment determinations. In
conducting this review, the certified IDR
entity may request additional
information from the disputing parties,
including confirmation that information
submitted does not include information
on the prohibited factors.
The Departments are committed to
establishing a fair, cost-effective, and
reasonable IDR payment determination
process that does not have an
inflationary impact on health care costs.
To that end, the Departments will
monitor the effects of these payment
determination requirements and make
appropriate adjustments as necessary to
achieve the intended goals articulated in
this preamble.
C. Payment Determinations Under the
Federal IDR Process for Air Ambulance
Services
As discussed in section I.C of this
preamble, the process for a certified IDR
entity to select an offer in a dispute
38 Contracted rates are frequently based on a
percentage of rates payable by a public payor, such
as Medicare. In these cases, because contracting
parties have chosen to set their rates in this way,
the contracted rates represent an independent
decision by contracting parties. Thus, if a party
submits information on such rates to a certified IDR
entity, consideration of these contracted rates does
not violate the prohibition on considering the
factors described in 26 CFR 54.9816–8T(c)(4)(v), 29
CFR 2590.716–8(c)(4)(v), and 45 CFR
149.510(c)(4)(v). In contrast, if a party submits
evidence showing that its offer was a percentage of
the rates paid by Medicare, a certified IDR entity
is prohibited from considering such information.
39 Under 5 U.S.C. 8904(b), in the case of a retired
individual who is over age 65 and enrolled in the
Federal Employees Health Benefits (FEHB) Program
but not covered by Medicare part A or B, fee-forservice FEHB carriers may not pay a charge
imposed by a hospital provider for inpatient
services or a physician to the extent that charge
exceeds applicable Medicare limits. The
Departments, after consulting with OPM, clarify
that a certified IDR entity is not considered to
violate the prohibition on considering the payment
or reimbursement rate for items and services
furnished by the provider, facility, or provider of air
ambulance services payable by a public payor to the
extent the certified IDR entity’s selection of an offer
is made to allow compliance with 5 U.S.C. 8904(b)
and 5 CFR part 890, subpart I. That is, if 5 U.S.C.
8904(b) applies, and either offer exceeds the
applicable Medicare limit referenced in 5 U.S.C.
8904(b), the certified IDR entity must ensure that
the payment determination does not exceed the
applicable Medicare limit. A certified IDR entity
would not be considered to violate the prohibition
on considering Medicare reimbursement rates when
it selects an offer on this basis.
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related to qualified IDR services that are
air ambulance services is generally the
same as the process applicable to
disputes related to qualified IDR items
or services that are not air ambulance
services. However, section 9817(b)(5)(C)
of the Code, section 717(b)(5)(C) of
ERISA, section 2799A–2(b)(5)(C) of the
PHS Act, and the October 2021 interim
final rules specify different additional
circumstances, in addition to the QPA,
that the certified IDR entity must
consider in making the payment
determination for air ambulance
services. Upon review of the comments
the Departments received on the Federal
IDR process, and in light of the District
Court’s memorandum opinions and
orders in Texas Medical Association
and LifeNet, the Departments have
determined that it is appropriate to
issue the final rules under the Federal
IDR process for air ambulance services.
As for non-air ambulance items and
services, these final rules provide that in
determining which offer to select in a
dispute related to air ambulance
services, the certified IDR entity must
consider certain additional information
submitted by a party. Also, for non-air
ambulance items and services, these
final rules for air ambulance services
provide that the certified IDR entity
must consider the QPA for the
applicable year for the same or similar
service and then consider all additional
permissible information to determine
the appropriate out-of-network rate. For
air ambulance services, this information
includes information related to the
following factors:
1. quality and outcomes
measurements of the provider that
furnished the services;
2. the acuity of the condition of the
participant, beneficiary, or enrollee
receiving the service, or the complexity
of furnishing the service to the
participant, beneficiary, or enrollee;
3. training, experience, and quality of
the medical personnel that furnished
the air ambulance service;
4. ambulance vehicle type, including
the clinical capability level of the
vehicle;
5. population density of the point of
pick-up; and
6. demonstrations of good faith efforts
(or lack thereof) by the disputing parties
to enter into network agreements with
each other, as well as, if applicable,
contracted rates between the parties
during the previous 4 plan years.
Additionally, as with non-air
ambulance disputes, the certified IDR
entity must also consider information
related to the offer provided in a
response to the certified IDR entity’s
request under 26 CFR 54.9816–
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8T(c)(4)(i)(A)(2), 29 CFR 2590.716–
8(c)(4)(i)(A)(2), and 45 CFR
149.510(c)(4)(i)(A)(2). The certified IDR
entity must also consider other
information provided by the parties
under 26 CFR 54.9816–8(c)(4)(iii)(D), 29
CFR 2590.716–8(c)(4)(iii)(D), and 45
CFR 149.510(c)(4)(iii)(D).
As with non-air ambulance disputes,
the certified IDR entity should evaluate
whether each piece of submitted
information is credible, relates to the
offer for the payment amount for the
qualified IDR service submitted by
either party, and does not include
information on factors described in 26
CFR 54.9816–8T(c)(4)(v), 29 CFR
2590.716–8(c)(4)(v), or 45 CFR
149.510(c)(4)(v) (regarding prohibited
considerations). When considering the
additional information listed above, the
certified IDR entity should not give
weight to the information to the extent
it is not credible, does not relate to
either party’s offer for the payment
amount for the qualified IDR service, or
is included in the QPA calculation or
other credible information. The
Departments note that these final rules
do not require certified IDR entities to
default to the offer closest to the QPA
or to apply a presumption in favor of
that offer. Rather, these final rules
specify that certified IDR entities should
select the offer that best represents the
value of the air ambulance service under
dispute after considering the QPA and
all permissible information submitted
by the parties.
D. The Certified IDR Entity’s Written
Decision
Under section 9816(c)(7) of the Code,
section 716(c)(7) of ERISA, and section
2799A–1(c)(7) of the PHS Act, the
Departments are required to publish a
variety of information relating to the
Federal IDR process, including the
number of times a payment amount
determined or agreed to under this
process exceeds the QPA; the amount of
each offer submitted in the Federal IDR
process expressed as a percentage of the
QPA; and any other information
specified by the Departments. The
statute also instructs certified IDR
entities to submit to the Departments
such information as the Departments
determine necessary to carry out the
provisions of section 9816(c) of the
Code, section 716(c) of ERISA, and
section 2799A–1(c) of the PHS Act,
which include these reporting
requirements as well as the
Departments’ obligations to establish
and oversee the Federal IDR process.
The Departments have determined it is
necessary under this provision to
require certified IDR entities to submit
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52631
certain information, including a written
statement of the certified IDR entity’s
reasons for a particular determination of
an out-of-network rate.
Under the October 2021 interim final
rules, the certified IDR entity must
explain its payment determination and
the underlying rationale in a written
decision submitted to the parties and
the Departments, in a form and manner
specified by the Departments. The
October 2021 interim final rules also
required the certified IDR entity to
include in its written decision an
explanation of the credible information
that the certified IDR entity determined
demonstrated that the QPA was
materially different from the appropriate
out-of-network rate if the certified IDR
entity did not choose the offer closest to
the QPA.
As stated earlier in this preamble, on
February 23, 2022, the District Court in
Texas Medical Association issued a
memorandum opinion and order that
invalidated the requirement to provide
an explanation of the credible
information that the certified IDR entity
determined demonstrated that the QPA
was materially different from the
appropriate out-of-network rate (but not
the general requirement that a certified
IDR entity issue a written decision). The
Departments are of the view that, in all
cases, a written decision with a
comprehensive discussion of the
rationale for the decision is important to
ensure that the parties understand the
outcome of a payment determination
under the Federal IDR process. The
Departments note that commenters
generally supported the requirement
that certified IDR entities provide a
written rationale for determinations.
The Departments agree with
commenters’ assertions that the certified
IDR entity should be required to provide
an explanation for its decision in all
cases, and not only when the offer
furthest from the QPA is determined to
best represent the value of the qualified
IDR item or service. This requirement
will ensure that all parties understand
the certified IDR entity’s payment
determination and how the various
information was considered.
The Departments are finalizing
standards for the written decision that
are intended to achieve transparency
and consistency in the Federal IDR
process. Accordingly, similar to the
October 2021 interim final rules these
final rules require that the certified IDR
entity explain in all cases its
determination in a written decision
provided to the parties and the
Departments, in a form and manner
specified by the Departments in separate
guidance. Additionally, these final rules
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continue to require that the rationale be
included in the written decision. In
response to comments requesting
additional transparency and
explanation, these final rules also
provide that the certified IDR entity’s
written decision must include an
explanation of its determination,
including what information the certified
IDR entity determined demonstrated
that the offer selected as the out-ofnetwork rate is the offer that best
represents the value of the qualified IDR
item or service, including the weight
given to the QPA and any additional
credible information submitted in
accordance with these final rules. This
requirement will help ensure that
certified IDR entities carefully evaluate
all credible information and promote
transparency with respect to payment
determinations. These final rules also
provide that, if the certified IDR entity
relies on additional information or
additional circumstances in selecting an
offer, its written decision must include
an explanation of why the certified IDR
entity concluded that this information
was not already reflected in the QPA.
The Departments are of the view that, in
these cases, the certified IDR entity
should provide this additional
explanation so that the Departments
may fulfill their statutory functions to
monitor and to report on how often, and
why, an offer that is selected exceeds
the QPA for a given qualified IDR item
or service. Additionally, this
requirement will provide the
Departments with valuable information
to inform future policy making, in
particular, policy making related to the
QPA methodology. As stated elsewhere
in this preamble, the Departments are
committed to establishing a reasonable
and fair Federal IDR process.
Finally, the Departments are also
including two technical corrections to
address a regulatory cross-references in
the provisions that set forth the
requirements for the certified IDR entity
to include a rationale for its written
decision for both air ambulance and
non-air ambulance qualified IDR items
and services in monthly reporting to the
Departments, and to clarify that the
certified IDR entity should report to the
Departments the extent to which the
decision relied on 26 CFR 54.9816–
8(c)(4)(iii)(B)–(D), 29 CFR 2590.716–
8(c)(4)(iii)(B)–(D), and 45 CFR
149.510(c)(4)(iii)(B)–(D). This
requirement aligns the reporting
requirement with the requirement for
the written decision, and with the intent
of the October 2021 interim final rules
to gather such information.
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III. Applicability of the Final Rules
These rules finalize certain provisions
of the July 2021 and October 2021
interim final rules and address the
decisions in Texas Medical Association
and LifeNet. The July 2021 and October
2021 interim final rules apply for plan
years (in the individual market, policy
years) beginning on or after January 1,
2022, except to the extent provided
below.
The final rules that implement the
requirements related to the additional
information that must be provided with
each initial payment or notice of denial
of payment if the QPA is based on a
downcoded service code or modifier are
applicable with respect to items or
services furnished on or after October
25, 2022, for plan years (in the
individual market, policy years)
beginning on or after January 1, 2022.
With respect to the additional
information that must be provided with
each initial payment or notice of denial
of payment if a QPA is based on a
downcoded service code or modifier,
the Departments recognize that plans
and issuers often provide these notices
through an automated or other
streamlined system for efficiency and
that plans and issuers may need
additional time to update their
operating systems to amend the notices
that are currently generated to satisfy
the QPA disclosure requirements under
the July 2021 interim final rules. Plans
and issuers may use reasonable methods
to provide this additional disclosure
with the initial payment or notice of
denial of payment while plan or issuer
systems and procedures are updated to
provide the additional notice in a more
streamlined and automated manner.
Even when using other reasonable
methods, plans and issuers must
provide the required information
starting on the date these final rules are
applicable to the relevant plan or policy
and in accordance with the timeframes
specified in the July 2021 interim final
rules. The Departments expect that
plans and issuers will work to make
sure that systems are updated in a
timely fashion, and the Departments
may provide additional guidance, as
warranted.
For requirements that finalize certain
provisions of the October 2021 interim
final rules, the final rules addressing the
payment determination standards for
certified IDR entities, written decisions,
and reporting are applicable with
respect to items or services provided or
furnished on or after October 25, 2022,
for plan years (in the individual market,
policy years) beginning on or after
January 1, 2022. This approach will
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ensure uniformity and predictability in
standards for qualified IDR items and
services (including between non-air
ambulance items and services and air
ambulance services, to the extent
applicable), and will allow time for the
Departments to provide updated
guidance to certified IDR entities and
stakeholders.
If any provision in this rulemaking is
held to be invalid or unenforceable
facially, or as applied to any person,
plaintiff, or circumstance, the provision
shall be severable from the remainder of
this rulemaking, and shall not affect the
remainder thereof, and the invalidation
of any specific application of a
provision shall not affect the application
of the provision to other persons or
circumstances.
IV. Regulatory Impact Analysis
A. Summary
The Departments have examined the
effects of these final rules as required by
Executive Order 12866,40 Executive
Order 13563,41 the Paperwork
Reduction Act of 1995,42 the Regulatory
Flexibility Act,43 section 202 of the
Unfunded Mandates Reform Act of
1995,44 Executive Order 13132,45 and
the Congressional Review Act.46
B. Executive Orders 12866 and 13563
Executive Orders 12866 and 13563
direct agencies to assess all costs and
benefits of available regulatory
alternatives and, if regulation is
necessary, to select regulatory
approaches that maximize net benefits
(including potential economic,
environmental, public health, and safety
effects; distributive impacts; and
equity). Executive Order 13563
emphasizes the importance of
quantifying costs and benefits, reducing
costs, harmonizing rules, and promoting
flexibility.
Under Executive Order 12866,
‘‘significant’’ regulatory actions are
subject to review by the Office of
Management and Budget (OMB).
Section 3(f) of the Executive order
defines a ‘‘significant regulatory action’’
as an action that is likely to result in a
rule: (1) having an annual effect on the
economy of $100 million or more, or
adversely and materially affecting a
sector of the economy, productivity,
40 Regulatory Planning and Review, 58 FR 51735
(Oct. 4, 1993).
41 Improving Regulation and Regulatory Review,
76 FR 3821 (Jan. 18, 2011).
42 44 U.S.C. 3506(c)(2)(A) (1995).
43 5 U.S.C. 601 et seq. (1980).
44 2 U.S.C. 1501 et seq. (1995).
45 Federalism, 64 FR 153 (Aug. 4, 1999).
46 5 U.S.C. 804(2) (1996).
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final rules.50 The October 2021 interim
final rules build on the July 2021
interim final rules and implement the
Federal IDR process.51 The October
2021 interim final rules generally apply
to group health plans and health
insurance issuers offering group or
individual health insurance coverage
(including grandfathered health plans)
with respect to plan years (in the
individual market, policy years)
beginning on or after January 1, 2022;
and to health care providers and
facilities, providers of air ambulance
services, and certified IDR entities
beginning on January 1, 2022 with
respect to items and services furnished
during a plan year (in the individual
market, policy year) beginning on or
after January 1, 2022.
On February 23, 2022, the District
Court in Texas Medical Association
issued a memorandum opinion and
order that vacated portions of the
October 2021 interim final rules
governing aspects of the Federal IDR
process, as discussed earlier in this
preamble. On July 26, 2022, the District
Court in LifeNet issued a memorandum
opinion and order that vacated
additional portions of the October 2021
C. Need for Regulatory Action
interim final rules, as discussed earlier
in this preamble.
On December 27, 2020, the CAA,
In response to the decisions in Texas
which includes the No Surprises Act,
Medical Association and LifeNet and
was enacted.48 The No Surprises Act
comments received on the October 2021
provides Federal protections against
interim final rules and July 2021 interim
surprise billing by limiting out-offinal rules, these final rules address
network cost sharing and prohibiting
certain issues critical to the
balance billing in many of the
implementation and effective operation
circumstances in which surprise bills
of the Federal IDR process, including
arise most frequently.
the disclosure requirements relating to
On July 13, 2021, the Departments
information that group health plans and
published the July 2021 interim final
health insurance issuers offering group
rules.49 The July 2021 interim final rules or individual health insurance coverage
implemented provisions of the No
must share about the QPA, and certain
Surprises Act to protect participants,
requirements related to consideration of
beneficiaries, and enrollees in group
information when a certified IDR entity
health plans and group and individual
makes a payment determination under
health insurance coverage from surprise the Federal IDR process.
medical bills when they receive
i. Final Rules on Information To Be
emergency services, non-emergency
Shared About the Qualifying Payment
services furnished by nonparticipating
Amount
providers with respect to patient visits
As described earlier in this preamble,
to certain participating facilities, and air
the July 2021 interim final rules require
ambulance services provided by
plans and issuers to make certain
nonparticipating providers of air
disclosures with each initial payment or
ambulance services.
notice of denial of payment in cases in
On October 7, 2021, the Departments
which the recognized amount with
published the October 2021 interim
competition, jobs, the environment,
public health or safety, or State, local,
or tribal governments or communities
(also referred to as ‘‘economically
significant’’); (2) creating a serious
inconsistency or otherwise interfering
with an action taken or planned by
another agency; (3) materially altering
the budgetary impacts of entitlement
grants, user fees, or loan programs or the
rights and obligations of recipients
thereof; or (4) raising novel legal or
policy issues arising out of legal
mandates, the President’s priorities, or
the principles set forth in the Executive
order. Based on the Departments’
estimates, OMB’s Office of Information
and Regulatory Affairs has determined
this rulemaking is ‘‘economically
significant’’ under section 3(f)(1) of
Executive Order 12866 as measured by
the $100 million threshold.47 Therefore,
the Departments have prepared a
Regulatory Impact Analysis that
presents the costs, benefits, and
transfers associated with this
rulemaking. Pursuant to the
Congressional Review Act, OMB has
designated these final rules as a ‘‘major
rule,’’ as defined by 5 U.S.C. 804(2).
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47 This
rulemaking builds on the July 2021 and
October 2021 interim final rules described in this
preamble. The interim final rules were deemed to
be economically significant. The economic analyses
for each of these interim final rules can be found
in the Federal Register at 86 FR 36872 and 86 FR
55980.
48 Pub. L. 116–260 (Dec. 27, 2020).
49 86 FR 36872 (July 13, 2021).
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50 86
FR 55980 (October 7, 2021).
July 2021 and October 2021 interim final
rules also include interim final regulations under 5
U.S.C. 8902(p) issued by OPM that specify how
certain provisions of the No Surprises Act apply to
health benefit plans offered by carriers under the
Federal Employees Health Benefits Act. The rules
apply to carriers in the FEHB Program with respect
to contract years beginning on or after January 1,
2022.
51 The
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52633
respect to an item or service furnished
by a nonparticipating provider or
nonparticipating emergency facility, or
the amount upon which cost sharing is
based for air ambulance services
furnished by a nonparticipating
provider of air ambulance services, is
the QPA. After review of the comments
on the July 2021 interim final rules and
October 2021 interim final rules, the
Departments are finalizing parts of the
July 2021 interim final rules to add a
new definition and make changes to
require additional information about the
QPA that is provided by a plan or issuer
with an initial payment or notice of
denial of payment in certain cases.
These disclosures are required in cases
in which the recognized amount with
respect to an item or service furnished
by a nonparticipating provider or
nonparticipating emergency facility, or
the amount upon which cost sharing is
based for air ambulance services
furnished by a nonparticipating
provider of air ambulance services, is
the QPA. Specifically, these final rules
provide a definition of the term
‘‘downcode’’ to mean the alteration by
a plan or issuer of a service code to
another service code, or the alteration,
addition, or removal by a plan or issuer
of a modifier, if the changed code or
modifier is associated with a lower QPA
than the service code or modifier billed
by the provider, facility, or provider of
air ambulance services. These final rules
also specify that when a QPA is
calculated based on a downcoded
service code or modifier, in addition to
the information already required to be
provided with an initial payment or
notice of denial of payment under the
July 2021 interim final rules, a plan or
issuer must provide a statement that the
claim was downcoded; an explanation
of why the claim was downcoded,
including a description of which service
codes were altered, if applicable, and a
description of which modifiers were
altered, added, or removed, if
applicable; and the amount that would
have been the QPA had the service code
or modifier not been downcoded. The
Departments are of the view that this
additional disclosure of information
about the QPA will be helpful to ensure
that providers, facilities, and providers
of air ambulance services receive the
information regarding the QPA that may
assist in their meaningful participation
in open negotiation and in the Federal
IDR process in all payment disputes that
involve qualified items or services that
have been subject to downcoding. In
particular, in cases in which the plan or
issuer has downcoded the billed claim,
it is of particular importance that the
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provider, facility, or provider of air
ambulance services has information
regarding both the QPA (based on the
downcoded service code or modifier)
and the amount that would have been
the QPA had the service code or
modifier not been downcoded in order
to ascertain what information will
demonstrate that the provider’s,
facility’s, or provider of air ambulance
services’ offer best represents the value
of the item or service and aid the
certified IDR entity in selecting an offer
that best represents the value of the item
or service provided.
ii. Final Rules on Payment
Determinations Under the Federal IDR
Process
As discussed earlier in this preamble,
the October 2021 interim final rules
provided that, not later than 30 business
days after the selection of the certified
IDR entity, the certified IDR entity must
select one of the offers submitted by the
plan or issuer or the provider, facility,
or provider of air ambulance services to
be the out-of-network rate for the
qualified IDR item or service. In
determining which offer to select, the
October 2021 interim final rules
provided that the certified IDR entity
must select the offer closest to the QPA
unless the certified IDR entity were to
determine that additional permissible
information demonstrated that the QPA
is materially different from the
appropriate out-of-network rate, or if the
offers are equally distant from the QPA
but in opposing directions. A key goal
in facilitating consistency in the Federal
IDR process through the October 2021
interim final rules was to ensure a level
of predictability in outcomes in the
Federal IDR process. In the
Departments’ view, greater
predictability in the Federal IDR process
would encourage parties to settle
disputes through open negotiation or
earlier through the offer and acceptance
of an adequate initial payment, which
would increase efficiencies in how
disputes are handled and ultimately
lead to lower administrative costs
associated with health care. As
articulated earlier in this preamble, in
light of the Texas Medical Association
and LifeNet decisions, and in response
to comments received on these
provisions, the Departments are
finalizing standards for making payment
determinations that are intended to lead
to greater predictability and regularity
in the Federal IDR process. Accordingly,
these final rules require that, in
determining which offer to select during
the Federal IDR process, the certified
IDR entity must consider the QPA for
the applicable year for the same or
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similar item or service. The certified
IDR entity must then consider all
additional information submitted by a
party to determine which offer best
reflects the appropriate out-of-network
rate, provided that the information
relates to the offer for the payment
amount for the qualified IDR item or
service that is the subject of the
payment determination and does not
include information that the certified
IDR entity is prohibited from weighing
in making the payment determination.
In considering this additional
information, the certified IDR entity
should evaluate whether information
that is offered is credible and should not
give weight to information that is not
credible. The appropriate out-ofnetwork rate must be the offer that the
certified IDR entity determines best
represents the value of the qualified IDR
item or service.
For non-air ambulance items and
services, this information includes
information related to the following
factors: (1) the level of training,
experience, and quality and outcomes
measurements of the provider or facility
that furnished the qualified IDR item or
service (such as those endorsed by the
consensus-based entity authorized in
section 1890 of the Social Security Act);
(2) the market share held by the
provider or facility or that of the plan
or issuer in the geographic region in
which the qualified IDR item or service
was provided; (3) the acuity of the
participant, beneficiary, or enrollee
receiving the qualified IDR item or
service, or the complexity of furnishing
the qualified IDR item or service to the
participant, beneficiary, or enrollee; (4)
the teaching status, case mix, and scope
of services of the facility that furnished
the qualified IDR item or service, if
applicable; and (5) demonstration of
good faith efforts (or lack thereof) made
by the provider or facility or the plan or
issuer to enter into network agreements
with each other, and, if applicable,
contracted rates between the provider or
facility, as applicable, and the plan or
issuer, as applicable, during the
previous 4 plan years.
Under these final rules, the certified
IDR entity must also consider
information related to the offer provided
in a response to a request from the
certified IDR entity. The certified IDR
entity must also consider additional
information submitted by a party,
provided the information relates to the
offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
and does not include information that
the certified IDR entity is prohibited
from weighing in making the payment
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determination under section
9816(c)(5)(D) of the Code, section
716(c)(5)(D) of ERISA, and section
2799A–1(c)(5)(D) of the PHS Act. In
considering either form of information,
the certified IDR entity should evaluate
whether the information is credible and
should not give weight to information
that is not credible.
When considering the additional
credible information under 26 CFR
54.9816–8(c)(4)(iii), 29 CFR 2590.716–
8(c)(4)(iii), and 45 CFR
149.510(c)(4)(iii), the certified IDR
entity should evaluate whether the
information is already accounted for by
any of the other credible information
submitted by the parties. Because the
certified IDR entity must consider the
QPA, the certified IDR entity should
always consider whether the additional
credible information is already
accounted for by the QPA and should
avoid giving weight to information
related to a factor if the certified IDR
entity determines the information was
already accounted for in the calculation
of the QPA, to avoid weighting the same
information twice. In addition, if the
parties submit credible information
related to more than one of the
additional factors, the certified IDR
entity should also consider whether the
information submitted regarding those
factors is already accounted for by
information submitted relating to other
credible information already before the
certified IDR entity in relation to
another factor and, if so, should not
weigh the information more than once.
Regarding air ambulance services,
these final rules state that the certified
IDR entity must consider the QPA for
the applicable year for the same or
similar service and then consider all
additional permissible information to
determine the appropriate out-ofnetwork rate. In considering this
additional information, the certified IDR
entity should evaluate whether
information that is offered is credible
and should not give weight to
information that is not credible. For air
ambulance services, this information
includes information related to the
following factors: (1) quality and
outcomes measurements of the provider
that furnished the air ambulance
services; (2) the acuity of the condition
of the participant or beneficiary
receiving the air ambulance service, or
the complexity of furnishing the service
to the participant or beneficiary; (3)
training, experience, and quality of the
medical personnel that furnished the air
ambulance services; (4) ambulance
vehicle type, including the clinical
capability level of the vehicle; (5)
population density of the point of pick-
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up; and (6) demonstrations of good faith
efforts (or lack thereof) by the disputing
parties to enter into network agreements
with each other, as well as, if
applicable, contracted rates between the
parties during the previous 4 plan years.
After the certified IDR entity has
reviewed and selected the offer it
determines best represents the value of
the qualified IDR item or service as the
out-of-network rate, the certified IDR
entity must explain its determination in
a written decision submitted to the
parties and the Departments, in a form
and manner specified by the
Departments. These final rules require
that the certified IDR entity’s written
decision must include an explanation of
what information the certified IDR
entity determined demonstrated that the
offer selected as the out-of-network rate
is the offer that best represents the value
of the qualified IDR item or service,
including the weight given to the QPA
and any additional credible information
submitted in accordance with these
final rules. If the certified IDR entity
relies on any additional information in
selecting an offer, the written decision
must include an explanation of why the
certified IDR entity concluded that this
information was not already reflected in
the QPA.
iii. Summary of Impacts
Plans, issuers, third-party
administrators (TPAs), Federal
Employees Health Benefits (FEHB)
Program carriers, health care providers,
facilities, providers of air ambulance
services, and certified IDR entities will
incur costs to comply with the
requirements in these final rules.
However, these final rules will help
ensure that the payment determination
in the Federal IDR process is a more
consistent process for providers,
facilities, providers of air ambulance
services, plans, and issuers. These final
rules will improve transparency in the
Federal IDR process. This increased
transparency will aid in the open
negotiation process, the decision
whether to initiate the Federal IDR
process, and the determination of the
amount a provider, facility, or provider
of air ambulance services submits as an
offer. Therefore, the Departments have
determined the benefits of these final
rules justify the costs.
This regulatory action finalizes
certain provisions in the July 2021
interim final rules and the October 2021
interim final rules, including changes to
remove the language vacated by the
District Court in Texas Medical
Association and LifeNet. This costbenefit analysis focuses on the
incremental costs of complying with the
requirements that are included in these
final rules. One baseline assumption for
this analysis is the existence of the
requirements of the July 2021 and
October 2021 interim final rules, with a
second baseline assumption being the
use of a comparison with a hypothetical
state of the world absent those interim
final rules. As discussed in the analysis
of the July 2021 interim final rules, the
total annualized cost associated with the
July 2021 interim final rules is $2,252
million, using the 7 percent discount
rate.52 As discussed in the analysis of
the October 2021 interim final rules, the
total annualized cost associated with the
October 2021 interim final rules is $517
million, using the 7 percent discount
rate.53 The Departments consider these
cost estimates to be reflected in the
analytic baseline of these final rules and
to form a subset of total costs of these
52635
final rules for the purposes of this costbenefit analysis relative to the
hypothetical state of the world absent
the July 2021 and October 2021 interim
final rules.54 As noted in Table 1
(Accounting Statement) the
Departments estimate the additional
total annualized cost associated with the
parts these final rules to be $5.9 million,
using the 7 percent discount rate.
To avoid repeating the analysis of the
July 2021 and October 2021 interim
final rules, only a short summary of the
benefits and costs is provided, and
readers are directed to the analysis in
the July 2021 and October 2021 interim
final rules for more detail. Numbers in
this analysis may not match numbers in
the analysis for the July 2021 and
October 2021 interim final rules because
the estimates have been updated with
the most current data. However, the
methodology remains the same, except
for the calculation of the burden to
prepare the certified IDR entity’s written
decision for payment determinations, as
explained later in this section. The
Departments also discuss the impacts of
changes made by these final rules is this
section.
In accordance with OMB Circular A–
4, Table 1 depicts an accounting
statement summarizing the
Departments’ assessment of the benefits,
costs, and transfers associated with this
regulatory action. The Departments are
unable to quantify all benefits, costs,
and transfers associated with this
regulatory action, but have sought,
where possible, to describe these nonquantified impacts. The effects in Table
1 reflect non-quantified impacts and
estimated direct monetary costs
resulting from the provisions of these
final rules.
TABLE 1—ACCOUNTING STATEMENT
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Benefits:
• These final rules will increase transparency in the Federal IDR process.
• These final rules will help a provider, facility, or provider of air ambulance services ascertain what information will demonstrate that the
provider’s, facility’s, or provider of air ambulance services’ offer best represents the value of the item or service and aid the certified IDR
entity in selecting an offer that best represents the value of the item or service.
• These final rules will promote more consistent payment determinations in the Federal IDR process for providers, facilities, providers of air
ambulance services, plans, and issuers.
• These final rules will promote transparency with respect to the certified IDR entity’s payment determination and will help to ensure that
the determination of a total payment amount for a particular item or service is based on the facts and circumstances of the dispute at
issue in each case.
52 As discussed in the analysis of the July 2021
interim final rules, the total annualized cost
associated with the July 2021 interim final rules is
$2,177 million, using the 3 percent discount rate.
The Departments note that these cost estimates have
not been updated.
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53 As discussed in the analysis of the October
2021 interim final rules, the total annualized cost
associated with the October 2021 interim final rules
is $491 million, using the 3 percent discount rate.
The Departments note that these cost estimates have
not been updated.
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54 The Departments are accounting for the
additional costs associated with these final rules
due to parts of the July 2021 interim final rules and
October 2021 interim final rules being finalized. For
those parts being finalized, the Texas Medical
Association and LifeNet decisions do not impact the
quantified costs.
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TABLE 1—ACCOUNTING STATEMENT—Continued
Costs
Estimate
Annualized Monetized ($million/Year) .......................................................
Year dollar
$5.9
5.9
Discount rate
(%)
2021
2021
Period covered
7
3
2022–2031
2022–2031
Quantified Costs: The Departments estimate the total annual cost associated with these final rules to be $5.9 million, with $4.3 million annually
attributable to the additional information plans and issuers will be required to provide related to the QPAs, $1.2 million annually attributable to
the preparation of IDR payment determination notices by certified IDR entities for nonparticipating providers or emergency facility claims, and
$0.3 million annually attributable to the preparation of IDR payment determination notices by certified IDR entities for nonparticipating air ambulance providers’ claims.
Transfers: These final rules make no changes that impact the transfers as described in the July 2021 and October 2021 interim final rules.
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D. Affected Entities
These final rules will affect health
care providers, health care facilities,
providers of air ambulance services,
group health plans, issuers, TPAs, FEHB
carriers, and certified IDR entities.
Based on data from 2020, CMS
estimated that there were 1,477 issuers
in the U.S. health insurance market, of
which 1,212 served the individual
market, 6 served the student health
insurance market, 623 served the small
group market, and 784 served the large
group market.55 Further, of the plans
that filed a Form 5500 in 2019, 30,181
plans were self-insured.56 Additionally,
in the October 2021 interim final rules,
the Departments previously estimated
that there are 205 TPAs.57 The
Departments also estimate that there are
44 FEHB carriers. While there is a
significant amount of research that
demonstrates the prevalence of surprise
billing, the Departments do not have
data on the percentage of surprise bills
covered by health insurance issuers and
self-insured plans. However, given the
size of health insurance issuers and the
scope of their activities, the
Departments assume that all health
insurance issuers, TPAs, and FEHB
carriers will be affected by these final
rules.
In 2019, 183 million individuals had
employer-sponsored coverage and 33.2
million had other private insurance,
including individual market
insurance.58 The Departments do not
55 Centers for Medicare and Medicaid Services.
‘‘Medical Loss Ratio Data and System Resources’’
(2020). https://www.cms.gov/CCIIO/Resources/
Data-Resources/mlr.
56 Employee Benefits Security Administration.
‘‘Group Health Plans Report.’’ (July 2021). https://
www.dol.gov/sites/dolgov/files/EBSA/researchers/
statistics/retirement-bulletins/annual-report-onself-insured-group-health-plans-2022-appendixa.pdf.
57 Non-issuer TPAs based on data derived from
the 2016 Benefit Year reinsurance program
contributions.
58 Employee Benefits Security Administration.
‘‘Health Insurance Coverage Bulletin.’’ (March
2020). https://www.dol.gov/sites/dolgov/files/EBSA/
researchers/data/health-and-welfare/healthinsurance-coverage-bulletin-2020.pdf.
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expect that these final rules will directly
affect individuals with private health
coverage who visit an emergency room,
visit a health care facility,59 or are
transported by an air ambulance, as
these final rules contain only provisions
that affect the relationships among plans
and issuers; providers, facilities, and
providers of air ambulance services; and
certified IDR entities. However, the
Departments estimate that these final
rules will indirectly affect covered
individuals, as the outcomes of payment
disputes will have implications for
premiums.
In the October 2021 interim final
rules, the Departments estimated that
there are 16,992 emergency and other
health care facilities, including 6,090
hospitals,60 29,227 diagnostic and
medical laboratories,61 270 independent
freestanding emergency departments,62
9,280 ambulatory surgical centers,63 and
1,352 critical access hospitals.64 These
entities will also be affected by these
final rules.
In the October 2021 interim final
rules, the Departments also estimated
that in 2018, the current year for which
data are available, there were 1,114 air
ambulance bases in the United States.65
59 Health care facility is defined in the July 2021
interim final rules. See 26 CFR 54.9816–3T; 29 CFR
2590.716–3; and 45 CFR 149.30.
60 American Hospital Association. ‘‘Fast Facts on
U.S. Hospitals, 2021.’’ (January 2021). https://
www.aha.org/statistics/fast-facts-us-hospitals.
61 IBIS World. Definitive Healthcare. ‘‘Diagnostic
& Medical Laboratories Industry in the US—Market
Research Report?’’ (May 2021). https://
www.ibisworld.com/industry-statistics/number-ofbusinesses/diagnostic-medical-laboratories-unitedstates/.
62 Emergency Medicine Network. ‘‘2018 National
Emergency Department Inventory.’’ (2021). https://
www.emnet-usa.org/research/studies/nedi/
nedi2018/.
63 Definitive Healthcare. ‘‘How Many Ambulatory
Surgery Centers are in the US?’’ (April 2019).
https://www.definitivehc.com/blog/how-many-ascsare-in-the-us.
64 Flex Monitoring Team. ‘‘Historical CAH Data.’’
https://www.flexmonitoring.org/historical-cah-data65 Assistant Secretary for Planning and Evaluation
(ASPE) Office of Health Policy. ‘‘Air Ambulance
Use and Surprise Billing’’ (September 2021).
https://aspe.hhs.gov/sites/default/files/2021-09/
aspe-air-ambulance-ib-09-10-2021.pdf.
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The Departments do not have data on
the number of providers of air
ambulance services that submit out-ofnetwork claims; however, given the
prevalence of out-of-network billing
among providers of air ambulance
services, the Departments assume that
all businesses in the industry will be
affected by these final rules.
Furthermore, in the October 2021
interim final rules, the Departments
estimated that 140,270 physicians, on
average, bill on an out-of-network basis
and will be affected by these final
rules.66 These final rules are also
expected to affect non-physician
providers who bill on an out-of-network
basis. The Departments lack data on the
number of non-physician providers who
would be impacted.
Finally, there are currently 11
certified IDR entities that will be
affected by these final rules.67 The
number of certified IDR entities may
increase or decrease due to new IDR
entities applying for certification or the
Departments revoking certification
because of noncompliance with the
certification requirements or a certified
IDR entity’s inability to handle its
caseload.
E. Benefits
These final rules will require plans
and issuers to provide additional
information about the QPA with an
initial payment or notice of denial of
payment in cases involving
downcoding, without the provider,
facility, or provider of air ambulance
services having to ask for this
information. These final rules will be
helpful to the provider, facility, or
provider of air ambulance services in
developing an offer or submitting
information if it believes that the QPA
66 Please see the October 2021 interim final rules
for more information on how these estimates were
obtained.
67 As of July 31, 2022, there are 11 certified IDR
entities. Center for Medicare and Medicaid
Services. ‘‘List of Certified Independent Dispute
Resolution Entities.’’ https://www.cms.gov/
nosurprises/Help-resolve-payment-disputes/
certified-IDRE-list.
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calculated by the plan or issuer does not
best represent the value of the item or
service. Furthermore, the requirement to
disclose this additional information will
increase transparency in the Federal IDR
process. This increased transparency
will aid in the open negotiation process,
the decision whether to initiate the
Federal IDR process, and the
determination of the amount a provider,
facility, or provider of air ambulance
services submits as an offer. Further,
these final rules will help a provider,
facility, or provider of air ambulance
services ascertain what information will
demonstrate that the provider’s,
facility’s, or provider of air ambulance
services’ offer best represents the value
of the item or service and aid the
certified IDR entity in selecting an offer
that best represents the value of the item
or service.
In addition, these final rules require
that certified IDR entities must consider
the QPA and then must consider all
additional permissible information
submitted by a party to determine
which offer best reflects the appropriate
out-of-network rate, provided the
information relates to the offer for the
payment amount for the qualified IDR
item or service that is the subject of the
payment determination and does not
include information that the certified
IDR entity is prohibited from weighing
in making the payment determination
under section 9816(c)(5)(D) of the Code,
section 716(c)(5)(D) of ERISA, and
section 2799A–1(c)(5)(D) of the PHS
Act. In considering this additional
information, the certified IDR entity
should evaluate whether information
that is offered is credible and should not
give weight to information that is not
credible. The appropriate out-ofnetwork rate must be the offer that the
certified IDR entity determines best
represents the value of the qualified IDR
item or service.
Because the certified IDR entity must
consider the QPA, the certified IDR
entity should always consider whether
the additional credible information is
already accounted for by the QPA and
should not give weight to information
related to a factor if the certified IDR
entity determines the information was
already accounted for in the calculation
of the QPA, to avoid weighting the same
information twice. In addition, if the
parties submit credible information
related to more than one of the
additional factors, the certified IDR
entity should also consider whether the
information submitted regarding each of
those factors is already accounted for by
information submitted relating to other
credible information already before the
certified IDR entity in relation to
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another factor and, if so, should not
weigh such information more than once.
These final rules will help ensure that
the payment determination in the
Federal IDR process is a consistent
process for providers, facilities,
providers of air ambulance services,
plans, and issuers.
The certified IDR entity’s written
decision must include an explanation of
what information the certified IDR
entity determined demonstrated that the
offer selected as the out-of-network rate
is the offer that best represents the value
of the qualified IDR item or service,
including the weight given to the QPA
and any additional credible information
submitted in accordance with these
final rules. If the certified IDR entity
relies on any additional information in
selecting an offer, the written decision
must include an explanation of why the
certified IDR entity concluded that this
information was not already reflected in
the qualifying payment amount. These
final rules will help ensure that certified
IDR entities carefully evaluate all
credible non-duplicative information.
These final rules will also promote
transparency with respect to the
certified IDR entity’s payment
determination.
F. Costs
This regulatory action seeks to
minimize costs to providers, facilities,
providers of air ambulance services,
plans, issuers, TPAs, and certified IDR
entities.
i. Federal IDR Process for
Nonparticipating Providers or
Nonparticipating Emergency Facilities
As explained in the analysis provided
in the October 2021 interim final rules,
the Departments estimate that there will
be approximately 17,435 claims
submitted to the Federal IDR process
each year.68
After the selected certified IDR entity
has reviewed the offers, the certified
IDR entity must notify the provider or
facility and the plan, issuer, or FEHB
carrier and the Departments of the
payment determination and the reason
for such determination, in a form and
manner specified by the Departments.69
The Departments estimate that the
annual cost to prepare the notice of the
certified IDR entity’s determination is
$1.2 million. For more information on
this calculation, please refer to the
68 For more details, please refer to the Paperwork
Reduction Act analysis, found in section V of this
preamble.
69 IDR Payment Determination Notification
(section 716(c)(5)(A) of ERISA).
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52637
Paperwork Reduction Act analysis,
found in section V of this preamble.
In addition to the information already
required to be provided with an initial
payment or notice of denial of payment
under the July 2021 interim final rules,
including the QPA, these final rules
require that a plan or issuer must
provide, if applicable, an
acknowledgement if all or any portion
of the claim was downcoded; an
explanation of why the claim was
downcoded, including a description of
which service codes were altered, if any,
and a description of any modifiers that
were altered, added, or removed, if any;
and the amount that would have been
the QPA had the service code or
modifier not been downcoded. In the
July 2021 interim final rules, the
Departments estimated that plans and
issuers will be required to provide
documents related to the QPA along
with the initial payment or notice of
denial of payment for approximately
5,068,512 claims annually from
nonparticipating providers or
facilities.70 The Departments assume
that approximately 10 percent of those
claims will involve downcoding and
estimate that the annual cost to prepare
the required documentation and attach
it to each initial payment or notice of
denial of payment sent to the
nonparticipating provider or facility is
$4.3 million. For more information on
this calculation, please refer to the
Paperwork Reduction Act analysis,
found in section V of this preamble.
In total, the Departments estimate that
certified IDR entities, TPAs, and issuers
will incur costs of approximately $5.5
million annually to provide, as
applicable, payment determination
notifications and the additional QPA
information required under these rules.
ii. Federal IDR Process for
Nonparticipating Providers of Air
Ambulance Services
As explained in the October 2021
interim final rules, the Departments
assume that 10 percent of out-ofnetwork claims for air ambulance
services will be submitted to the Federal
IDR process,71 which would result in
nearly 5,000 annual air ambulance
payment determinations via the Federal
IDR process.72
70 See 86 FR 36872 for more information on this
estimate.
71 The Departments utilize 10 percent as an
assumption to estimate the overall number of
providers of air ambulance services billing out-ofnetwork at least once in a year.
72 The Departments estimate that of the 216.2
million individuals with employer-sponsored and
other private health coverage (183 million
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After the certified IDR entity has
reviewed and selected the offer, the
certified IDR entity must notify the
provider of air ambulance services and
the plan, issuer, or FEHB carrier and the
Departments of the payment
determination and include the written
decision explaining such
determination.73 The Departments
estimate that the annual cost to prepare
this notice of the certified IDR entity’s
determination for air ambulance claims
is $0.3 million. For more details, please
refer to the Paperwork Reduction Act
analysis, found in section V of this
document.
Similar to these final rules’ provisions
related to the disclosure of downcoded
claims for nonparticipating providers
and nonparticipating emergency
facilities, these final rules require that a
plan or issuer must provide, if
applicable, an acknowledgement if all or
any portion of the claim pertaining to
air ambulance services was downcoded;
an explanation of why the claim was
downcoded, including a description of
which service codes were altered, if any,
and a description of any modifiers that
were altered, added, or removed, if any;
and the amount that would have been
the QPA had the service code or
modifier not been downcoded. The
Departments estimate that plans and
issuers will be required to provide these
documents for approximately 49,676
claims annually from providers of air
ambulance services.74 The Departments
assume that approximately 10 percent of
those claims will involve downcoding
and estimate that the annual cost to
prepare the required documentation and
attach it to each initial payment or
notice of denial of payment sent to the
providers of air ambulance service is
approximately $42,000. For more
details, please refer to the Paperwork
Reduction Act analysis, found in section
V of this preamble.
In total, the Departments estimate that
certified IDR entities, TPAs, and issuers
will incur costs of approximately $0.4
individuals with employer-sponsored health
coverage and 33.2 million individuals with other
private coverage), there are 33.3 air transports per
100,000 individuals, of which 69 percent result in
out-of-network bills. The Departments assume that
10 percent of the out-of-network bills will end up
in the Federal IDR process. This is calculated as:
216,200,000 individuals × 0.000333 air transports
per individual × 69% × 10%= 4,968.
73 IDR Payment Determination Notification
(section 716(c)(5)(A) of ERISA).
74 The Departments estimate that of the 216.2
million individuals with employer-sponsored and
other private health coverage, there are 33.3 air
transports per 100,000 individuals, of which 69
percent result in an out-of-network bill. The
number of air ambulance claims is estimated as:
216,200,000 individuals × 0.000333 air transports
per individual × 69% = 49,676.
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million annually to provide payment
determination notifications and the
additional QPA information required
under these final rules.
iii. Summary
The Departments estimate the total
annual cost associated with these final
rules to be $5.9 million with $4.3
million annually attributable to the
additional information related to the
QPAs, $1.2 million annually attributable
to the certified IDR entity’s payment
determination for nonparticipating
provider and emergency facility claims,
and $0.3 million annually attributable to
the certified IDR entity’s payment
determination notification for
nonparticipating provider of air
ambulance service claims.
G. Transfers
These final rules make no changes
that impact the transfers as described in
the July 2021 and October 2021 interim
final rules.
H. Uncertainty
These final rules make no changes
that impact the uncertainties as
described in the July 2021 and October
2021 interim final rules.
I. Regulatory Alternatives
Section 6(a)(3)(C)(iii) of Executive
Order 12866 requires an economically
significant regulation, and encourages
other regulations, to include an
assessment of the costs and benefits of
potentially effective and reasonable
alternatives to the planned regulation. A
discussion of the regulatory alternatives
is included in this section.
As described in Section I.E. of this
preamble, the District Court in Texas
Medical Association and LifeNet
vacated provisions in the October 2021
interim final rules addressing how
certified IDR entities were to weigh the
QPA and the additional factors. The
Departments considered the possibility
of not replacing the provisions vacated
by the District Court. However, in the
Departments’ view, this would have
resulted in uncertainty regarding the
Federal IDR process, because certain
aspects of the process would be
governed by the October 2021 interim
final rules as published in the Federal
Register, while others would not. This
approach could result in confusion on
the part of the public and certified IDR
entities, likely making the decisions of
certified IDR entities less predictable,
adding to the uncertainty and the costs
of the Federal IDR process. Therefore,
the Departments are of the view that it
is more appropriate to make changes to
the Federal IDR process for both non-air
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ambulance and air ambulance items and
services in these final rules.
The Departments considered
finalizing the additional factors other
than the QPA that a certified IDR entity
may consider when submitted by one of
the disputing parties without addressing
the possibility that these factors may
already have been accounted for in the
QPA. Numerous comments received on
the October 2021 interim final rules
highlighted that in many cases, certain
factors, such as patient acuity or the
complexity of furnishing the qualified
IDR item or service to the participant,
beneficiary, or enrollee, will already be
accounted for in the calculation of the
QPA. Commenters acknowledged,
however, that there could be instances
in which the QPA would not adequately
account for the acuity of the patient or
complexity of the service: for example,
if the complexity of a case is an outlier
such that the time or intensity of care
exceeds what is typical for the service
code. The Departments are of the view
that, in many cases, factors that a
certified IDR entity may consider other
than the QPA will already be reflected
in the QPA. The QPA is generally
calculated to include characteristics that
can affect costs, including medical
specialty, geographic region, and patient
acuity and case severity, all captured in
different billing codes or aspects of the
methodology that plans and issuers are
required to follow in calculating the
QPA. Therefore, weighting additional
information that is already taken into
account in the calculation of the QPA
would be redundant and in the
Departments’ view, would result in
increased administrative burden to the
certified IDR entity, potentially resulting
in the selection of an offer that does not
best reflect the most appropriate value
insofar as additional weight would be
given to information related to a factor
that is already accounted for in the
QPA, effectively weighting that
information twice. Under these final
rules, certified IDR entities must
consider the QPA and then must
consider all additional information
submitted by the parties. To help ensure
that the Federal IDR process results in
determinations that accurately reflect
the fair value of a given item or service,
the certified IDR entity should consider
all additional information submitted by
the parties but should not give weight
to information if it is already accounted
for by any of the other information
submitted by the parties.
J. Conclusion and Summary of
Economic Impacts
The Departments are of the view that
these final rules will promote
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transparency, consistency, and
predictability in the Federal IDR
process. These final rules provide a
market-based approach that will help
encourage plans and issuers, and
providers, facilities, and providers of air
ambulance services to arrive at
reasonable payment rates.
The Departments estimate that these
final rules will impose incremental
annual costs of approximately $5.9
million. Over 10 years, the associated
costs will be approximately $44.1
million with an annualized cost of $5.9
million, using a 7 percent discount
rate.75
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V. Paperwork Reduction Act
In accordance with the Paperwork
Reduction Act of 1995 (PRA 95) (44
U.S.C. 3506(c)(2)(A)), the Departments
solicited comments concerning the
information collection requirements
(ICRs) included in the July 2021 and
October 2021 interim final rules. At the
same time, the Departments also
submitted ICRs to OMB, in accordance
with 44 U.S.C. 3507(d).
The Departments received comments
that specifically addressed the
paperwork burden analysis of the
information collection requirements
contained in the July 2021 and October
2021 interim final rules. The
Departments reviewed these public
comments in developing the paperwork
burden analysis discussed here.
The changes made by these final rules
affect the existing OMB control number,
1210–0169. A copy of the ICR for OMB
Control Number 1210–0169 may be
obtained by contacting the PRA
addressee listed in the following
sentence or at www.RegInfo.gov. For
additional information, contact James
Butikofer, Office of Research and
Analysis, U.S. Department of Labor,
Employee Benefits Security
Administration, 200 Constitution
Avenue NW, Room N–5718,
Washington, DC 20210; or sent to
ebsa.opr@dol.gov.
The OMB will consider all written
comments that they receive on or before
September 26, 2022. Written comments
and recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
75 The costs would be $51.5 million over 10-year
period with an annualized cost of $5.9 million,
applying a 3 percent discount rate.
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Comments are invited on: (1) whether
the collection of information is
necessary for the proper performance of
the functions of the Departments,
including whether the information will
have practical utility; (2) if the
information will be processed and used
in a timely manner; (3) the accuracy of
the Departments’ estimates of the
burden and cost of the collection of
information, including the validity of
the methodology and assumptions used;
(4) ways to enhance the quality, utility,
and clarity of the information collection;
and (5) ways to minimize the burden of
the collection of information on those
who are to respond, including the use
of automated collection techniques or
other forms of information technology.
Group health plans, health insurance
issuers, FEHB carriers, and certified IDR
entities are responsible for ensuring
compliance with these final rules.
Accordingly, the Departments refer to
costs incurred by plans, issuers, FEHB
carriers, and certified IDR entities.
However, it is expected that most selfinsured group health plans will work
with a TPA to meet the requirements of
these final rules. The Departments
recognize the potential that some of the
largest self-insured plans may seek to
meet the requirements of these final
rules in-house and not use a TPA or
other third party. In these cases, those
plans will incur the estimated hour
burden and cost directly.
These final rules add additional
burdens to the ICR presented in the
October 2021 interim final rules. The
following discussion covers the changes
being made to the ICR and the
additional burden these changes
impose, followed by a summary of the
ICR. Copies of the ICR may be obtained
by contacting the PRA addressee.
A. ICRs Regarding Additional
Information To Be Shared With the
Initial Payment or Notice of Denial of
Payment (26 CFR 54.9816–6(d), 29 CFR
2590.716–6(d), and 45 CFR 149.140(d);
OMB Control Number: 1210–0169)
These final rules specify that where a
QPA is calculated based on a
downcoded service code, in addition to
the information already required to be
provided with an initial payment or
notice of denial of payment under the
July 2021 interim final rules, a plan or
issuer must provide, if applicable, a
statement that all or a portion of the
claim was downcoded; an explanation
of why the claim was downcoded,
including a description of which service
codes were altered, if any, and a
description of any modifiers that were
altered or added, if any; and the amount
that would have been the QPA had the
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52639
service codes or modifiers not been
downcoded.
The Departments assume that TPAs
will provide this information on behalf
of self-insured plans. In addition, the
Departments assume that issuers and
TPAs will automate the process of
preparing and providing this
information in a format similar to an
explanation of benefits as part of the
system to calculate the QPA. The
Departments estimate that a total of
1,477 issuers and 205 TPAs will incur
a burden to comply with this provision.
In the July 2021 interim final rules,
the Departments estimated that plans
and issuers will be required to provide
documents related to QPAs along with
the initial payment or notice of denial
of payment for approximately 5,068,512
claims annually from nonparticipating
providers or facilities.76 Additionally,
the Departments estimated that plans
and issuers will be required to provide
these documents for approximately
49,676 claims annually from
nonparticipating providers of air
ambulance services.77 In the absence of
data, the Departments assume that
approximately 10 percent, or 511,819, of
claims from nonparticipating providers,
facilities, and nonparticipating
providers of air ambulance services will
involve downcoding and that it will
take a medical secretary 10 minutes (at
an hourly rate of $50.76 78) to prepare
the required documentation and include
it with each initial payment or notice of
denial of payment sent to the
nonparticipating provider, facility, or
provider of air ambulance services.
The Departments estimate the
additional QPA information will be
provided for approximately 506,851
claims from nonparticipating providers
or facilities. The annual burden to
prepare the required documentation and
attach it to each initial payment or
notice of denial of payment sent to the
nonparticipating providers or facilities
will be approximately 84,475 hours
annually, with an associated equivalent
76 See 86 FR 36872 for more information on this
estimate.
77 The Departments estimate that of the 216.2
million individuals with employer-sponsored and
other private health coverage, there are 33.3 air
transports per 100,000 individuals, of which 69
percent result in an out-of-network bill. The
number of air ambulance claims is estimated as:
216,200,000 individuals × 0.000333 air transports
per individual × 0.69% = 49,676 claims.
78 Internal DOL calculation based on 2021 labor
cost data. For a description of DOL’s methodology
for calculating wage rates, see https://www.dol.gov/
sites/dolgov/files/EBSA/laws-and-regulations/rulesand-regulations/technical-appendices/labor-costinputs-used-in-ebsa-opr-ria-and-pra-burdencalculations-june-2019.pdf
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cost of $4.3 million.79 The Departments
estimate that the additional QPA
information will be provided for
approximately 4,968 claims from
providers of air ambulance services. The
annual burden to prepare the required
documentation and attach it to each
initial payment or notice of denial of
payment sent to providers of air
ambulance services will be
approximately 828 hours annually, with
an associated equivalent cost of
$42,029.80 Thus, the total estimated
burden to provide the additional QPA
information with initial payments or
notices of denial of payment sent to the
nonparticipating providers, facilities,
and providers of air ambulance services,
for all issuers and TPAs, will be
approximately 85,303 hours annually,
with an associated equivalent cost of
approximately $4.3 million.81 As shown
in Table 2, the Departments share
jurisdiction, and it is estimated that 50
percent of the burden will be accounted
for by HHS, 25 percent of the burden
will be accounted for by DOL, and 25
percent will be accounted for by
Department of the Treasury. Thus, HHS
will account for approximately 42,652
hours with an equivalent cost of
approximately $2,164,990. DOL and the
Department of the Treasury will each
account for approximately 21,326 hours
with an equivalent cost of
approximately $1,082,495.
TABLE 2—SUMMARY ANNUAL COST AND BURDEN REGARDING INFORMATION TO BE SHARED ABOUT QPA STARTING IN
2022
Estimated
number of
responses
Department
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HHS .............................................................................................................................................
DOL ..............................................................................................................................................
Treasury .......................................................................................................................................
255,910
127,955
127,955
Total
annual burden
(hours)
Estimated
dollar value
of labor hours
42,652
21,326
21,326
$2,164,990
1,082,495
1,082,495
B. ICRs Regarding the Certified IDR
Entity’s Payment Determination Written
Decision in the Federal IDR Process for
Nonparticipating Providers or
Nonparticipating Emergency Facilities
(26 CFR 54.9816–8T, 26 CFR 54.9816–8,
29 CFR 2590.716–8, and 45 CFR
149.510; OMB Control Number: 1210–
0169)
The Departments estimate that 17,435
claims will be submitted as part of the
Federal IDR process each year.82 After
the certified IDR entity has reviewed the
offers and credible information
submitted by the parties and selected an
offer, the certified IDR entity must
notify the provider, facility, or provider
of air ambulance services and the plan,
issuer, or FEHB carrier and the
Departments of the payment
determination and the reason for such
determination, in a form and manner
specified by the Departments.83 The
certified IDR entity’s written decision
must include an explanation of the
additional non-prohibited information
that the certified IDR entity determined
demonstrated that the offer selected is
the out-of-network rate that best
represents the value of the qualified IDR
item or service, including the weight
given to the QPA and any additional
credible information submitted in
accordance with these final rules. If the
certified IDR entity relies on any
additional information in selecting an
offer, the written decision must include
an explanation of why the certified IDR
entity concluded that this information
was not already reflected in the
qualifying payment amount.
The Departments estimate that, on
average, it will take a physician and
medical billing specialist 0.5 hours to
prepare the notice at a composite hourly
wage rate of $136.81.84 The burden for
each certified IDR entity will be 0.5
hours, with an equivalent cost of
approximately $69.24. Thus, the total
cost burden for all certified IDR entities
to prepare this notice for Federal IDR
claims will be $1.2 million.85
The total annual cost burden for
certified IDR entities to provide the
payment determination notices
regarding Federal IDR claims will be
$1,192,641. As shown in Table 3, the
Departments and OPM share
jurisdiction, and it is estimated that 45
percent of the burden will be accounted
for by HHS, 25 percent will be
accounted for by DOL, 25 percent of the
burden will be accounted for by the
Department of the Treasury, and 5
percent will be accounted for by OPM.
Thus, HHS will account for a cost
burden of $536,689. DOL and the
Department of the Treasury will each
account for a cost burden of $298,160.
OPM will account for a cost burden of
$59,632.
79 This is calculated as: (5,068,512 documents for
nonparticipating providers or facilities) × (10%) ×
(10 minutes) = 84,475 hours. 84,475 hours × $50.76
= $4,287,951.
80 This is calculated as: (49,676 documents for
nonparticipating providers of air ambulance
services) × (10%) × (10 minutes) = 828 hours. 828
hours × $50.76 = $42,029.
81 This is calculated as: (5,068,512 documents for
nonparticipating providers or facilities + 49,676
documents for nonparticipating providers of air
ambulance services) × (10%) × (10 minutes) =
85,303 hours. 85,303 hours × $50.76 = $4,329,980.
82 In 2020, 10.7 million individuals had
employer-sponsored coverage and 1.7 million
individuals had other private coverage in New York
State, while 183 million individuals had employersponsored coverage and 33.2 million individuals
had other private coverage nationally. The
Departments estimate that New York accounts for
5.7 percent of the private insurance market ((10.7
+ 1.7)/(183 + 33.2) = 5.7 percent). (See Employee
Benefits Security Administration. ‘‘Health
Insurance Coverage Bulletin.’’ (March 2020).) In
2018, New York State had 1,014 IDR decisions, up
from 650 in 2017 and 396 in 2016. (See Adler,
Loren. ‘‘Experience with New York’s Arbitration
Process for Surprise Out-of-Network Bills.’’ U.S.C.Brookings Schaeffer on Health Policy. (October
2019).) For purposes of this analysis, the
Departments assume that, going forward, New York
State will continue to see 1,000 IDR cases each year
and that the number of Federal IDR cases will be
proportional to that in New York State by share of
covered individuals in the private health coverage
market. The number of claims in the Federal IDR
process is calculated in the following manner:
1,000/0.057= 17,435.
83 IDR Payment Determination Notification
(section 716(c)(5)(A) of ERISA).
84 The Departments use a composite wage rate
because different professionals will review different
types of claims and groups of individuals. The wage
rate of a physician is $192.37, and the wage rate of
a medical billing specialist is $109.03. (Internal
DOL calculation based on 2021 labor cost data. For
a description of DOL’s methodology for calculating
wage rates, see https://www.dol.gov/sites/dolgov/
files/EBSA/laws-and-regulations/rules-andregulations/technical-appendices/labor-cost-inputsused-in-ebsa-opr-ria-and-pra-burden-calculationsjune-2019.pdf.) The composite wage rate is
estimated in the following manner: ($192.37 × (1⁄3)
+ $109.03 × (2⁄3) = $136.81).
85 17,453 claims × 0.5 hours × $136.81 as the
composite wage rate for a physician and medical
billing specialist = $1,192,641.
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The Departments estimate that, on
average, it will take a physician and
medical billing specialist working for
the certified IDR entity 0.5 hour to
prepare the notice of the certified IDR
entity’s determination at a composite
hourly wage rate of $136.81.88 The
burden for each certified IDR entity will
be 0.5 hours, with an equivalent cost of
approximately $69.24. Thus, the total
Department
cost burden for certified IDR entities to
provide this notice for air ambulance
HHS ............................................
$536,689 claims will be $0.3 million.89
DOL ............................................
298,160
The total annual cost burden for the
Treasury ......................................
298,160
certified IDR entities to provide the
OPM ............................................
59,632
payment determination notices
regarding air ambulance claims will be
C. ICRs Regarding the Certified IDR
$339,836. As shown in Table 4, the
Entity’s Payment Determination Written Departments and OPM share
Decision in the Federal IDR Process for
jurisdiction, and it is estimated that 45
Nonparticipating Providers of Air
percent of the burden will be accounted
Ambulance Services (26 CFR 54.9817–
for by HHS, 25 percent will be
2T, 26 CFR 54.9817–2, 29 CFR
accounted for by DOL, 25 percent of the
2590.717–2, and 45 CFR 149.520; OMB
burden will be accounted for by the
Control Number: 1210–0169)
Department of the Treasury, and 5
percent will be accounted for by OPM.
The Departments estimate there will
Thus, HHS will account for a cost
be 4,968 claims for air ambulance
burden of $152,926. DOL and the
services submitted to the Federal IDR
Department of the Treasury will each
process each year.86 After the certified
account for a cost burden of $84,959.
IDR entity has reviewed the offers and
any submitted credible information, and OPM will account for a cost burden of
selected an offer, the certified IDR entity $16,992.
must notify the provider of air
TABLE 4—SUMMARY ANNUAL COST
ambulance services and the plan, issuer,
or FEHB carrier and the Departments of
AND BURDEN STARTING IN 2022 REthe payment determination and include
GARDING CERTIFIED IDR ENTITY’S
the written decision explaining such
PAYMENT DETERMINATION WRITTEN
determination.87 The certified IDR
DECISION IN THE FEDERAL IDR
entity’s written decision must include
PROCESS FOR AIR AMBULANCE
an explanation of what information that
C
LAIMS
the certified IDR entity determined
demonstrated that the offer selected is
Estimated
Total
Department
number of
estimated
the out-of-network rate that best
responses
cost
represents the value of the qualified IDR
service. This explanation must include
HHS .................................
2,235
$152,926
DOL .................................
1,242
84,959
the weight given to the QPA and any
Treasury ..........................
1,242
84,959
additional non-prohibited, credible
OPM ................................
248
16,992
information submitted in accordance
with these final rules. If the certified
Summary
IDR entity relies on any additional
The total annual cost burden for
information in selecting an offer, the
certified IDR entities to provide
written decision must include an
payment determination notices
explanation of why the certified IDR
regarding non-air ambulance and air
entity concluded that this information
was not already reflected in the
88 The Departments use a composite wage rate
qualifying payment amount.
because different professionals will review different
TABLE 3—SUMMARY ANNUAL COST
AND BURDEN STARTING IN 2022 REGARDING CERTIFIED IDR ENTITY’S
PAYMENT DETERMINATION WRITTEN
DECISION IN THE FEDERAL IDR
PROCESS FOR NONPARTICIPATING
PROVIDERS OR NONPARTICIPATING
EMERGENCY FACILITIES CLAIMS
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86 The
Departments estimate that of the 183
million individuals with employment-related
health insurance and 33.2 million individuals with
other private coverage, there are 33.3 air transports
per 100,000 individuals, of which 69 percent result
in an out-of-network bill. The Departments assume
that 10 percent of the out-of-network bills will end
up in the Federal IDR process. The number of air
ambulance service claims is calculated in the
following manner: (183,000,000 individuals +
33,200,000 individuals) × 0.000333 air transports
per individual × 69% × 10%= 4,968 claims.
87 IDR Payment Determination Notification
(section 716(c)(5)(A) of ERISA).
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types of claims and groups of individuals. The wage
rate of a physician is $192.37, and the wage rate of
a medical billing specialist is $109.03. (Internal
DOL calculation based on 2021 labor cost data. For
a description of DOL’s methodology for calculating
wage rates, see https://www.dol.gov/sites/dolgov/
files/EBSA/laws-and-regulations/rules-andregulations/technical-appendices/labor-cost-inputsused-in-ebsa-opr-ria-and-pra-burden-calculationsjune-2019.pdf.) The composite wage rate is
estimated in the following manner: ($192.37 × (1⁄3)
+ $109.03 × (2⁄3) = $136.81).
89 4,968 air ambulance claims × 0.5 hours ×
$136.81 as the composite wage rate for a physician
and medical billing specialist = $339,836.
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52641
ambulance claims will be $1,532,477.
As shown in Table 5, HHS will account
for a cost burden of approximately
$689,615. DOL and the Department of
the Treasury will each account for a cost
burden of approximately $383,119.
OPM will account for a cost burden of
approximately $76,624.
TABLE 5—SUMMARY ANNUAL COST
AND BURDEN STARTING IN 2022 REGARDING CERTIFIED IDR ENTITY’S
PAYMENT DETERMINATION WRITTEN
DECISION IN THE FEDERAL IDR
PROCESS FOR NON-AIR AMBULANCE
AND AIR AMBULANCE CLAIMS
Department
Estimated
number of
responses
HHS .................................
DOL .................................
Treasury ..........................
OPM ................................
10,145
5,636
5,636
1,127
Total
estimated
cost
$689,615
383,119
383,119
76,624
These paperwork burden estimates
are summarized as follows:
Agency: Employee Benefits Security
Administration, Department of Labor.
Type of Review: Revision of existing
collection.
Title: Requirements Related to
Surprise Billing: Payment
Determination.
OMB Control Number: 1210–0169.
Affected Public: Private Sector—
Businesses or other for-profits; not-forprofit institutions.
Estimated Number of Respondents:
22,828
Estimated Number of Annual
Responses: 163,542
Frequency of Response: Occasionally.
Estimated Total Annual Burden
Hours: 89,521
Estimated Total Annual Burden Cost:
$555,427
VI. Regulatory Flexibility Act
The Regulatory Flexibility Act
(RFA) 90 imposes certain requirements
with respect to Federal rules that are
subject to the notice and comment
requirements of section 553(b) of the
Administrative Procedure Act (APA)
and are not likely to have a significant
economic impact on a substantial
number of small entities. Unless the
head of an agency determines that a
final rule is not likely to have a
significant economic impact on a
substantial number of small entities,
section 604 91 of the RFA requires the
agency to present a final regulatory
flexibility analysis of these final rules.
The Departments certify that these
final rules would not have a significant
90 5
91 5
U.S.C. 601 et seq. (1980).
U.S.C. 604 (1980).
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Federal Register / Vol. 87, No. 165 / Friday, August 26, 2022 / Rules and Regulations
impact on a substantial number of small
entities during the first year. The
Departments have prepared a
justification for this determination
below.
A. Affected Small Entities
The Small Business Administration
(SBA), pursuant to the Small Business
Act,92 defines small businesses and
issues size standards by industry. These
final rules will affect all health
insurance issuers, TPAs, and certified
IDR entities.
For purposes of analysis under the
RFA, the Departments consider an
employee benefit plan with fewer than
100 participants to be a small entity.93
The basis of this definition is found in
section 104(a)(2) of ERISA, which
permits the Secretary of Labor to
prescribe simplified annual reports for
plans that cover fewer than 100
participants. Under section 104(a)(3) of
ERISA, the Secretary may also provide
for exemptions or simplified annual
reporting and disclosure for welfare
benefit plans. Pursuant to the authority
of section 104(a)(3), DOL has previously
issued simplified reporting provisions
and limited exemptions from reporting
and disclosure requirements for small
plans, including unfunded or insured
welfare plans, which cover fewer than
100 participants and satisfy certain
requirements. See 29 CFR 2520.104–20,
2520.104–21, 2520.104–41, 2520.104–
46, and 2520.104b–10. While some large
employers have small plans, small plans
are maintained generally by small
employers. Thus, the Departments are of
the view that assessing the impact of
these final rules on small plans is an
appropriate substitute for evaluating the
effect on small entities. The definition
of small entity considered appropriate
for this purpose differs, however, from
a definition of small business based on
size standards promulgated by the
SBA 94 pursuant to the Small Business
Act.95
As discussed in the regulatory impact
analysis, these final rules will affect
health insurance issuers and TPAs. In
2020, there were 205 TPAs 96 and 1,477
issuers in the U.S. health insurance
market.97 Most TPAs would be
92 15
U.S.C. 631 et seq.
Departments consulted with the Small
Business Administration Office of Advocacy in
making this determination, as required by 5 U.S.C.
603(c) and 13 CFR 121.903(c) in a memo dated June
4, 2020.
94 13 CFR 121.201 (2011).
95 15 U.S.C. 631 et seq. (2011).
96 Non-issuer TPAs based on data derived from
the 2016 Benefit Year reinsurance program
contributions.
97 Centers for Medicare and Medicaid Services.
‘‘Medical Loss Ratio Data and System Resources’’
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93 The
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classified under the North American
Industry Classification System (NAICS)
code 524292 (Third Party
Administration of Insurance and
Pension Funds). According to SBA size
standards,98 entities with average
annual receipts of $40 million or less
are considered small entities. By this
standard, the Departments estimate that
63.5 percent of TPAs (130 TPAs) are
small under the SBA’s size standards.99
Most health insurance issuers would be
classified under the NAICS code 524114
(Direct Health and Medical Insurance
Carriers). According to SBA size
standards,100 entities with average
annual receipts of $41.5 million or less
are considered small entities. By this
standard, the Departments estimate that
8.5 percent of issuers (125 issuers), are
small under the SBA’s size standards.101
This estimate may overstate the actual
number of small health insurance
issuers that may be affected. The
Departments expect that few insurance
issuers underwriting comprehensive
health insurance coverage fall below
these size thresholds. Based on data
from medical loss ratio (MLR) annual
report 102 submissions for the 2020 MLR
reporting year, approximately 78 out of
481 issuers of health insurance coverage
nationwide had total premium revenue
of $41.5 million or less. This estimate
may overstate the actual number of
small health insurance issuers that may
be affected, since over 72 percent of
these small issuers belong to larger
holding groups, and many, if not all, of
these small issuers are likely to have
non-health lines of business that will
result in their revenues exceeding $41.5
million. However, to produce a
conservative estimate, for the purposes
of this analysis, the Departments assume
(2020). https://www.cms.gov/CCIIO/Resources/
Data-Resources/mlr.
98 Available at https://www.sba.gov/document/
support—table-size-standards.
99 Based on data from the NAICS Association for
NAICS code 524292, the Departments estimate the
percent of businesses within the industry of Third
Party Administration of Insurance and Pension
Funds with less than $40 million in annual sales.
(See NAICS Association. ‘‘Market Analysis Profile:
NAICS Code & Annual Sales.’’ https://
www.naics.com/business-lists/counts-by-naicscode/.)
100 Available at https://www.sba.gov/document/
support—table-size-standards.
101 Based on data from the NAICS Association for
NAICS code 524114, the Departments estimate the
percent of businesses within the industry of Direct
Health and Medical Insurer Carriers with less than
$41.5 million in annual sales. (See NAICS
Association. ‘‘Market Analysis Profile: NAICS Code
& Annual Sales.’’ https://www.naics.com/businesslists/counts-by-naics-code/.)
102 Available at https://www.cms.gov/CCIIO/
Resources/Data-Resources/mlr.html.
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8.5 percent, (125 issuers) are considered
small entities.
These final rules will also affect
health care providers because the
Departments assume that the cost of
preparing and delivering the notice of
the certified IDR entity’s determination
is included in the certified IDR entity
fees paid by providers, facilities,
providers of air ambulance services,
plans, issuers, and FEHB carriers. The
Departments estimate that 140,270
physicians, on average, bill on an outof-network basis. The number of small
physicians is estimated based on the
SBA’s size standards. The size standard
applied for providers is NAICS 62111
(Offices of Physicians), for which a
business with less than $14 million in
receipts is considered to be small. By
this standard, the Departments estimate
that 45.8 percent (64,232 physicians) are
considered small under the SBA’s size
standards.103 These final rules are also
expected to affect non-physician
providers who bill on an out-of-network
basis. The Departments lack data on the
number of non-physician providers who
would be impacted.
The Departments do not have the
same level of data for the air ambulance
sub-sector. In 2020, the total revenue of
providers of air ambulance services is
estimated to be $4.2 billion with 1,114
air ambulance bases.104 This results in
an industry average of $3.8 million per
air ambulance base. Accordingly, the
Departments are of the view that most
providers of air ambulance services are
likely to be small entities.
B. Impact of the Final Rules
In addition to the information already
required to be provided with an initial
payment or notice of denial of payment
under the July 2021 interim final rules,
including the QPA, these final rules
require that a plan or issuer must
provide, if applicable, an
acknowledgement if all or any portion
of the claim was downcoded; an
explanation of why the claim was
103 Based on data from the NAICS Association for
NAICS code 62111, the Departments estimate the
percent of businesses within the industry of Offices
of Physicians with less than $14 million in annual
sales. (See NAICS Association. ‘‘Market Analysis
Profile: NAICS Code & Annual Sales.’’ https://
www.naics.com/business-lists/counts-by-naicscode/.)
104 ASPE Office of Health Policy. ‘‘Air Ambulance
Use and Surprise Billing’’ (September 2021).
https://aspe.hhs.gov/sites/default/files/2021-09/
aspe-air-ambulance-ib-09-10-2021.pdf. U.S. Small
Business Administration. ‘‘Table of Small Business
Size Standards Matched to North American
Industry Classification System Codes.’’ https://
www.naics.com/business-lists/counts-by-naicscode/. https://www.sba.gov/sites/default/files/202205/Table%20of%20Size%20Standards_
Effective%20May%202%202022_Final.pdf.
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downcoded, including a description of
which service codes were altered, if any,
and a description of any modifiers that
were altered, added, or removed, if any;
and the amount that would have been
the QPA had the service code or
modifier not been downcoded. The total
annual burden for all issuers and TPAs
for providing the additional information
related to the QPA is estimated to be
85,303 hours with an equivalent cost of
approximately $4.3 million. For more
details, please refer to the Paperwork
Reduction Act analysis, found in section
VI of this preamble.
In addition, after the certified IDR
entity has reviewed the offers and
selected an offer, the certified IDR entity
must explain its determination in a
written decision submitted to the parties
and the Departments, in a form and
manner specified by the Departments.
The certified IDR entity’s written
decision must include an explanation of
what information the certified IDR
entity determined demonstrated that the
offer selected is the out-of-network rate
that best represents the value of the
qualified IDR item or service. This
explanation must include the weight
given to the QPA and any additional
non-prohibited, credible information
submitted in accordance with these
final rules. If the certified IDR entity
relies on any additional information in
selecting an offer, the written decision
must include an explanation of why the
certified IDR entity concluded that this
information was not already reflected in
the qualifying payment amount. The
total estimated annual cost burden for
certified IDR entities to provide
payment determination notices
regarding non-air ambulance Federal
IDR claims is estimated to be $1.2
million and the total estimated annual
cost burden for certified IDR entities to
provide payment determination notices
regarding air ambulance Federal IDR
claims is estimated to be $0.3 million.
The Departments assume for this
calculation that half of the cost will fall
on the providers, providers of air
ambulance services, and facilities and
the remaining half will fall on plans,
issuers, and FEHB carriers. For more
details, please refer to the Paperwork
Reduction Act analysis, found in section
V of this preamble.
To estimate the proportion of the total
costs that would fall onto small entities,
the Departments assume that the
proportion of costs is proportional to the
industry receipts. The Departments are
of the view that this assumption is
reasonable because the number of
providers, facilities, and providers of air
ambulance services that receive initial
and additional information about the
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QPA is likely to be proportional to the
amount of business in which the entity
is involved. Applying data from the
Census Bureau of receipts by size for
each industry, the Departments estimate
that small issuers will incur 0.2 percent
of the total costs incurred by all issuers
and small providers will incur 37
percent of the total cost by all
providers.105
Accordingly, the Departments
estimate that small issuers and TPAs
will incur an annual cost of $4,330
associated with disclosing additional
information about the QPA.106 For each
small issuer and TPA, this results in an
estimated annual cost of $16.98.107
For the payment determination notice
regarding disputes involving non-air
ambulance claims, the Departments
estimate that the total annual cost for all
small issuers will be $1,193 and the
total annual cost for small providers
will be $219,446.108 This results in a
per-entity annual cost of $9.54 for small
issuers and a per-entity annual cost of
$3.42 for small providers that are not
providers of air ambulance services.109
For the payment determination notice
regarding a dispute involving air
ambulance claims, the Departments
estimate that the total annual cost for
small issuers will be $344 and the total
annual cost for all small providers of air
ambulance services will be $62,530.110
This results in a per-entity annual cost
of $2.72 for small issuers and a perentity annual cost of $56.13 for small
providers of air ambulance services.111
The number of impacted small health
plans is not a significant number of
plans compared to the total universe of
1.9 million small health plans.
Assuming that 17,435 non-air
ambulance claims and 4,968 air
105 Census Bureau. ‘‘2017 SUSB Annual Data
Tables by Establishment Industry, Data by
Enterprise Receipt Size.’’ (May 2021). https://
www.census.gov/data/tables/2017/econ/susb/2017susb-annual.html.
106 The annual cost is estimated as: $4,329,980 ×
0.5 × 0.2% = $4,330.
107 The cost is estimated as: $4,330/(125 Issuers
+ 130 TPAs) = $16.98.
108 The annual cost for issuers is estimated as:
$1,192,641 × 0.5 × 0.2% = $1,193. The annual cost
for small physicians is estimated as: $1,192,641 ×
0.5 × 36.8% = $219,446.
109 The annual per-claim cost for issuers is
estimated as: $1,193/125 Issuers = $9.54. The
annual per-claim cost for small physicians is
estimated as: $219,446/64,232 small physicians =
$3.42.
110 The annual cost for issuers is estimated as:
$339,836 × 0.5 × 0.2% = $340. The annual cost for
small providers of air ambulance services is
estimated as: $339,836 × 0.5 × 36.8% = $62,530.
111 The annual per-claim cost for issuers is
estimated as: $340/125 Issuers = $2.72. The annual
per-claim cost for small providers of air ambulance
services is estimated as: $62,530/1,114 providers of
air ambulance services = $56.13.
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52643
ambulance claims are submitted to the
Federal IDR process each year, only one
percent of small health plans will be
impacted.112 The number of impacted
plans and issuers may be even smaller,
if some plans and issuers have multiple
disputes that are batched in the Federal
IDR process. By batching qualified IDR
items and services, there may be a
reduction in the per-service cost of the
Federal IDR process, and potentially the
aggregate administrative costs, because
the Federal IDR process is likely to
exhibit at least some economies of
scale.113
VII. Unfunded Mandates Reform Act
Title II of the Unfunded Mandates
Reform Act of 1995 (UMRA) requires
each Federal agency to prepare a written
statement assessing the effects of any
Federal mandate in a proposed agency
rule, or a finalization of such a proposal,
that may result in an expenditure of
$100 million or more (adjusted annually
for inflation with the base year 1995) in
any one year by State, local, and tribal
governments, in the aggregate, or by the
private sector.114 In 2022, that threshold
is approximately $165 million. For
purposes of the UMRA, these final rules
do not include any Federal mandate that
the Departments expect to result in such
expenditures by State, local, or tribal
governments.
VIII. Federalism Statement
Executive Order 13132 outlines
fundamental principles of federalism
and requires Federal agencies to adhere
to specific criteria when formulating
and implementing policies that have
‘‘substantial direct effects’’ on the
States, the relationship between the
National Government and States, or on
the distribution of power and
responsibilities among the various
levels of government. Federal agencies
promulgating regulations that have
federalism implications must consult
with State and local officials and
describe the extent of their consultation
and the nature of the concerns of State
and local officials in the preamble to
these final rules.
In the Departments’ view, these final
rules have federalism implications
112 (17,435 claims + 4,968 air ambulance claims)/
1,927,786 ERISA health plans = 1% (Source: 2020
Medical Expenditure Panel Survey-Insurance
Component).
113 Matthew Fiedler, Loren Adler, and Benedic
Ippolito. ‘‘Recommendations for Implementing the
No Surprises Act.’’ U.S.C.-Brookings Schaeffer on
Health Policy. (March 2021). https://
www.brookings.edu/blog/usc-brookings-schaefferon-health-policy/2021/03/16/recommendations-forimplementing-the-no-surprises-act/.
114 2 U.S.C. 1501 et seq. (1995).
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because they have direct effects on the
States, the relationship between the
National Government and the States, or
the distribution of power and
responsibilities among various levels of
government. State and local government
providers, facilities, and health plans
may be subject to the Federal IDR
process or an All-Payer Model
Agreement or a specified State law.
Additionally, the No Surprises Act
authorizes States to enforce the new
requirements, including those related to
balance billing, with respect to issuers,
providers, facilities, and providers of air
ambulance services, with HHS enforcing
only in cases in which the State has
notified HHS that the State does not
have the authority to enforce or is
otherwise not enforcing, or HHS has
made a determination that a State has
failed to substantially enforce the
requirements. However, in the
Departments’ view, the federalism
implications of these final rules are
substantially mitigated because the
Departments expect that some States
will have their own process for
determining the total amount payable
under a plan or coverage. Where a State
does not have an applicable All-Payer
Model Agreement, but does have such a
specified State law, the State law, rather
than the Federal IDR process, will
apply. The Departments anticipate that
some States with their own IDR
processes or other mechanism for
determining the out-of-network rate may
want to change their laws or adopt new
laws in response to these final rules.
The Departments anticipate that these
States will incur a small incremental
cost when making changes to their laws.
In general, section 514 of ERISA
preempts state laws to the extent that
they relate to any private covered
employee benefit plan, including
covered group health plans, and
preserves State laws that regulate
insurance, banking, or securities. While
ERISA prohibits States from regulating a
plan as an insurance or investment
company or bank, the preemption
provisions of section 731 of ERISA and
section 2724 of the PHS Act
(implemented in 29 CFR 2590.731(a)
and 45 CFR 146.143(a)) apply so that
requirements of Part 7 of ERISA and
title XXVII of the PHS Act (including
those of the No Surprises Act) are not
to be ‘‘construed to supersede any
provision of State law which
establishes, implements, or continues in
effect any standard or requirement
solely relating to health insurance
issuers in connection with group health
insurance coverage except to the extent
that such standard or requirement
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prevents the application of a
requirement’’ of a Federal standard. The
conference report accompanying the
Health Insurance Portability and
Accountability Act of 1996 (HIPAA)
indicates that this is intended to be the
‘‘narrowest’’ preemption of State
laws.115 Additionally, the No Surprises
Act requires that when a State law
determines the total amount payable
under such a plan, coverage, or issuer
for emergency services or to
nonparticipating providers related to
patient visits to participating facilities
for nonemergency services, the State
law will apply, rather than the Federal
IDR process specified in these final
rules.
In compliance with the requirement
of Executive Order 13132 that agencies
examine closely any policies that may
have federalism implications or limit
the policy-making discretion of the
States, the Departments engaged in
efforts to consult with and work
cooperatively with affected States,
including participating in conference
calls with and attending conferences of
the NAIC and consulting with State
insurance officials on a state-by-state
basis. In addition, the Departments
consulted with the NAIC, as required by
the No Surprises Act, to establish the
geographic regions to be used in the
methodology for calculating the QPA as
detailed in the July 2021 interim final
rules.
In developing these final rules, the
Departments attempted to balance the
States’ interests in regulating health
insurance issuers, providers, and
facilities with the need to ensure at least
the minimum Federal consumer
protections in every State. By doing so,
the Departments complied with the
requirements of Executive Order 13132.
List of Subjects
26 CFR Part 54
Excise taxes, Health care, Health
insurance, Pensions, Reporting and
recordkeeping requirements.
29 CFR Part 2590
Continuation coverage, Disclosure,
Employee benefit plans, Group health
plans, Health care, Health insurance,
Medical child support, Reporting and
recordkeeping requirements.
45 CFR Part 149
Balance billing, Health care, Health
insurance, Reporting and recordkeeping
requirements, Surprise billing, State
115 See House Conf. Rep. No. 104–736, at 205,
reprinted in 1996 U.S. Code Cong. & Admin. News
2018.
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regulation of health insurance,
Transparency in coverage.
Douglas W. O’Donnell,
Deputy Commissioner for Services and
Enforcement, Internal Revenue Service.
Lily L. Batchelder,
Assistant Secretary of the Treasury (Tax
Policy).
Ali Khawar,
Acting Assistant Secretary, Employee Benefits
Security Administration, U.S. Department of
Labor.
Xavier Becerra,
Secretary, Department of Health and Human
Services.
Department of the Treasury
Internal Revenue Service
Adoption of the Amendments to the
Regulations
Accordingly, the Treasury Department
and the IRS adopts as final the
temporary regulations adding 26 CFR
54.9816–6T and 54.9817–2T, published
at 86 FR 36872 (July 13, 2021), and 26
CFR 54.9816–8T, published at 86 FR
55980 (October 7, 2021), with the
following changes to 26 CFR part 54:
PART 54—PENSION EXCISE TAXES
1. The authority citation for part 54
continues to read in part as follows:
■
Authority: 26 U.S.C. 7805, unless
otherwise noted.
*
*
*
*
*
2. Section 54.9816–6 is added to read
as follows:
■
§ 54.9816–6 Methodology for calculating
qualifying payment amount.
(a) For further guidance see
§ 54.9816–6T(a) introductory text
through (a)(17).
(1)–(17) [Reserved]
(18) Downcode means the alteration
by a plan or issuer of a service code to
another service code, or the alteration,
addition, or removal by a plan or issuer
of a modifier, if the changed code or
modifier is associated with a lower
qualifying payment amount than the
service code or modifier billed by the
provider, facility, or provider of air
ambulance services.
(b)–(c) For further guidance see
§ 54.9816–6T(b) and (c).
(d) For further guidance see
§ 54.9816–6T(d) introductory text
through (d)(1)(i).
(1) [Reserved]
(i) [Reserved]
(ii) If the qualifying payment amount
is based on a downcoded service code
or modifier—
(A) A statement that the service code
or modifier billed by the provider,
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facility, or provider of air ambulance
services was downcoded;
(B) An explanation of why the claim
was downcoded, which must include a
description of which service codes were
altered, if any, and a description of
which modifiers were altered, added, or
removed, if any; and
(C) The amount that would have been
the qualifying payment amount had the
service code or modifier not been
downcoded.
(iii)–(v) For further guidance see
§ 54.9816–6T(d)(1)(iii) through (v).
(2) For further guidance see
§ 54.9816–6T(d)(2).
(e)–(f) For further guidance see
§ 54.9816–6T(e) and (f).
(g) Applicability date. The provisions
of this section are applicable for plan
years beginning on or after January 1,
2022, except that paragraph (a)(18) of
this section regarding the definition of
the term ‘‘downcode’’ and paragraph
(d)(1)(ii) of this section regarding
additional information that must be
provided if the qualifying payment
amount is based on a downcoded
service code or modifier are applicable
with respect to items or services
provided or furnished on or after
October 25, 2022, for plan years
beginning on or after January 1, 2022.
■ 3. Section 54.9816–6T is amended by:
■ a. Adding paragraph (a)(18);
■ b. Redesignating paragraphs (d)(1)(ii)
through and (iv) as paragraphs (d)(1)(iii)
through (v), respectively; and
■ c. Adding a new paragraph (d)(1)(ii).
The additions read as follows:
§ 54.9816–6T Methodology for calculating
qualifying payment amount (temporary).
(a) * * *
(18) For further guidance see
§ 54.9816–6(a)(18).
*
*
*
*
*
(d) * * *
(1) * * *
(ii) For further guidance see
§ 54.9816–6(d)(1)(ii);
*
*
*
*
*
■ 4. Section 54.9816–8 is added to read
as follows:
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§ 54.9816–8 Independent dispute
resolution process.
(a)–(b) For further guidance see
§ 54.9816–8T(a) and (b).
(c) For further guidance see
§ 54.9816–8T(c) introductory text
through (c)(3).
(1)–(3) [Reserved]
(4) For further guidance see
§ 54.9816–8T(c)(4) introductory text
through (c)(4)(ii) introductory text.
(i) [Reserved]
(ii) [Reserved]
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(A) Select as the out-of-network rate
for the qualified IDR item or service one
of the offers submitted under § 54.9816–
8T(c)(4)(i), weighing only the
considerations specified in paragraph
(c)(4)(iii) of this section (as applied to
the information provided by the parties
pursuant to § 54.9816–8T(c)(4)(i)). The
certified IDR entity must select the offer
that the certified IDR entity determines
best represents the value of the qualified
IDR item or service as the out-ofnetwork rate.
(B) For further guidance see
§ 54.9816–8T(c)(4)(ii)(B).
(iii) Considerations in determination.
In determining which offer to select:
(A) The certified IDR entity must
consider the qualifying payment
amount(s) for the applicable year for the
same or similar item or service.
(B) The certified IDR entity must then
consider information submitted by a
party that relates to the following
circumstances:
(1) The level of training, experience,
and quality and outcomes
measurements of the provider or facility
that furnished the qualified IDR item or
service (such as those endorsed by the
consensus-based entity authorized in
section 1890 of the Social Security Act).
(2) The market share held by the
provider or facility or that of the plan
or issuer in the geographic region in
which the qualified IDR item or service
was provided.
(3) The acuity of the participant or
beneficiary receiving the qualified IDR
item or service, or the complexity of
furnishing the qualified IDR item or
service to the participant or beneficiary.
(4) The teaching status, case mix, and
scope of services of the facility that
furnished the qualified IDR item or
service, if applicable.
(5) Demonstration of good faith efforts
(or lack thereof) made by the provider
or facility or the plan or issuer to enter
into network agreements with each
other, and, if applicable, contracted
rates between the provider or facility, as
applicable, and the plan or issuer, as
applicable, during the previous 4 plan
years.
(C) The certified IDR entity must also
consider information provided by a
party in response to a request by the
certified IDR entity under § 54.9816–
8T(c)(4)(i)(A)(2) that relates to the offer
for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
and that does not include information
on factors described in § 54.9816–
8T(c)(4)(v).
(D) The certified IDR entity must also
consider additional information
submitted by a party that relates to the
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52645
offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
and that does not include information
on factors described in § 54.9816–
8T(c)(4)(v).
(E) In weighing the considerations
described in paragraphs (c)(4)(iii)(B)
through (D) of this section, the certified
IDR entity should evaluate whether the
information is credible and relates to the
offer submitted by either party for the
payment amount for the qualified IDR
item or service that is the subject of the
payment determination. The certified
IDR entity should not give weight to
information to the extent it is not
credible, it does not relate to either
party’s offer for the payment amount for
the qualified IDR item or service, or it
is already accounted for by the
qualifying payment amount under
paragraph (c)(4)(iii)(A) of this section or
other credible information under
paragraphs (c)(4)(iii)(B) through (D) of
this section.
(iv) Examples. The rules of paragraph
(c)(4)(iii) of this section are illustrated in
the following paragraphs. Each example
assumes that the Federal IDR process
applies for purposes of determining the
out-of-network rate, that both parties
have submitted the information parties
are required to submit as part of the
Federal IDR process, and that the
submitted information does not include
information on factors described in
paragraph (c)(4)(v) of this section:
(A) Example 1—(1) Facts. A level 1
trauma center that is a nonparticipating
emergency facility and an issuer are
parties to a payment determination in
the Federal IDR process. The facility
submits an offer that is higher than the
qualifying payment amount. The facility
also submits additional written
information showing that the scope of
services available at the facility was
critical to the delivery of care for the
qualified IDR item or service provided,
given the particular patient’s acuity.
This information is determined to be
credible by the certified IDR entity.
Further, the facility submits additional
information showing the contracted
rates used to calculate the qualifying
payment amount for the qualified IDR
item or service were based on a level of
service that is typical in cases in which
the services are delivered by a facility
that is not a level 1 trauma center and
that does not have the capability to
provide the scope of services provided
by a level 1 trauma center. This
information is also determined to be
credible by the certified IDR entity. The
issuer submits an offer equal to the
qualifying payment amount. No
additional information is submitted by
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either party. The certified IDR entity
determines that all the information
submitted by the nonparticipating
emergency facility relates to the offer for
the payment amount for the qualified
IDR item or service that is the subject of
the payment determination.
(2) Conclusion. In this paragraph
(c)(4)(iv)(A) (Example 1), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity then must consider the additional
information submitted by the
nonparticipating emergency facility,
provided the information relates to
circumstances described in paragraphs
(c)(4)(iii)(B) through (D) of this section
and relates to the offer for the payment
amount for the qualified IDR item or
service that is the subject of the
payment determination. If the certified
IDR entity determines that it is
appropriate to give weight to the
additional credible information
submitted by the nonparticipating
emergency facility and that the
additional credible information
submitted by the facility demonstrates
that the facility’s offer best represents
the value of the qualified IDR item or
service, the certified IDR entity should
select the facility’s offer.
(B) Example 2—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process. The provider
submits an offer that is higher than the
qualifying payment amount. The
provider also submits additional written
information regarding the level of
training and experience the provider
possesses. This information is
determined to be credible by the
certified IDR entity, but the certified IDR
entity finds that the information does
not demonstrate that the provider’s level
of training and experience relates to the
offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
(for example, the information does not
show that the provider’s level of
training and experience was necessary
for providing the qualified IDR service
that is the subject of the payment
determination to the particular patient,
or that the training or experience made
an impact on the care that was
provided). The nonparticipating
provider does not submit any additional
information. The issuer submits an offer
equal to the qualifying payment amount,
with no additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(B) (Example 2), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity must then consider the additional
information submitted by the
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nonparticipating provider, provided the
information relates to circumstances
described in paragraphs (c)(4)(iii)(B)
through (D) of this section and relates to
the offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination. In
addition, the certified IDR entity should
not give weight to information to the
extent it is already accounted for by the
qualifying payment amount or other
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity determines
that the additional information
submitted by the provider is credible
but does not relate to the offer for the
payment amount for the qualified IDR
service that is the subject of the
payment determination, and determines
that the issuer’s offer best represents the
value of the qualified IDR service, in the
absence of any other credible
information that relates to either party’s
offer, the certified IDR entity should
select the issuer’s offer.
(C) Example 3—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process involving an
emergency department visit for the
evaluation and management of a patient.
The provider submits an offer that is
higher than the qualifying payment
amount. The provider also submits
additional written information showing
that the acuity of the patient’s condition
and complexity of the qualified IDR
service furnished required the taking of
a comprehensive history, a
comprehensive examination, and
medical decision making of high
complexity. This information is
determined to be credible by the
certified IDR entity. The issuer submits
an offer equal to the qualifying payment
amount for CPT code 99285, which is
the CPT code for an emergency
department visit for the evaluation and
management of a patient requiring a
comprehensive history, a
comprehensive examination, and
medical decision making of high
complexity. The issuer also submits
additional written information showing
that this CPT code accounts for the
acuity of the patient’s condition. This
information is determined to be credible
by the certified IDR entity. The certified
IDR entity determines that the
information provided by the provider
and issuer relates to the offer for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(C) (Example 3), the certified
IDR entity must consider the qualifying
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payment amount. The certified IDR
entity then must consider the additional
information submitted by the parties,
but the certified IDR entity should not
give weight to information to the extent
it is already accounted for by the
qualifying payment amount or other
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity determines the
additional information on the acuity of
the patient and complexity of the
service is already accounted for in the
calculation of the qualifying payment
amount, the certified IDR entity should
not give weight to the additional
information provided by the provider. If
the certified IDR entity determines that
the issuer’s offer best represents the
value of the qualified IDR service, the
certified IDR entity should select the
issuer’s offer.
(D) Example 4—(1) Facts. A
nonparticipating emergency facility and
an issuer are parties to a payment
determination in the Federal IDR
process. Although the facility is not
participating in the issuer’s network
during the relevant plan year, it was a
participating facility in the issuer’s
network in the previous 4 plan years.
The issuer submits an offer that is
higher than the qualifying payment
amount and that is equal to the facility’s
contracted rate (adjusted for inflation)
for the previous year with the issuer for
the qualified IDR service. The issuer
also submits additional written
information showing that the contracted
rates between the facility and the issuer
during the previous 4 plan years were
higher than the qualifying payment
amount submitted by the issuer, and
that these prior contracted rates account
for the case mix and scope of services
typically furnished at the
nonparticipating facility. The certified
IDR entity determines this information
is credible and that it relates to the offer
submitted by the issuer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. The facility submits an
offer that is higher than both the
qualifying payment amount and the
contracted rate (adjusted for inflation)
for the previous year with the issuer for
the qualified IDR service. The facility
also submits additional written
information, with the intent to show
that the case mix and scope of services
available at the facility were integral to
the service provided. The certified IDR
entity determines this information is
credible and that it relates to the offer
submitted by the facility for the
payment amount for the qualified IDR
service that is the subject of the
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payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(D) (Example 4), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity then must consider the additional
information submitted by the parties,
but should not give weight to
information to the extent it is already
accounted for by the qualifying payment
amount or other credible information
under paragraphs (c)(4)(iii)(B) through
(D) of this section. If the certified IDR
entity determines that the information
submitted by the facility regarding the
case mix and scope of services available
at the facility includes information that
is also accounted for in the information
the issuer submitted regarding prior
contracted rates, then the certified IDR
entity should give weight to that
information only once. The certified IDR
entity also should not give weight to the
same information provided by the
nonparticipating emergency facility in
relation to any other factor. If the
certified IDR entity determines that the
issuer’s offer best represents the value of
the qualified IDR service, the certified
IDR entity should select the issuer’s
offer.
(E) Example 5—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process regarding a
qualified IDR service for which the
issuer downcoded the service code that
the provider billed. The issuer submits
an offer equal to the qualifying payment
amount (which was calculated using the
downcoded service code). The issuer
also submits additional written
information that includes the
documentation disclosed to the
nonparticipating provider under
§ 54.9816–6(d)(1)(ii) at the time of the
initial payment (which describes why
the service code was downcoded). The
certified IDR entity determines this
information is credible and that it
relates to the offer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. The provider submits an
offer equal to the amount that would
have been the qualifying payment
amount had the service code not been
downcoded. The provider also submits
additional written information that
includes the documentation disclosed to
the nonparticipating provider under
§ 54.9816–6(d)(1)(ii) at the time of the
initial payment. Further, the provider
submits additional written information
that explains why the billed service
code was more appropriate than the
downcoded service code, as evidence
that the provider’s offer, which is equal
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to the amount the qualifying payment
amount would have been for the service
code that the provider billed, best
represents the value of the service
furnished, given its complexity. The
certified IDR entity determines this
information to be credible and that it
relates to the offer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. Neither party submits
any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(E) (Example 5), the certified
IDR entity must consider the qualifying
payment amount, which is based on the
downcoded service code. The certified
IDR entity then must consider whether
to give weight to additional information
submitted by the parties. If the certified
IDR entity determines that the
additional credible information
submitted by the provider demonstrates
that the nonparticipating provider’s
offer, which is equal to the qualifying
payment amount for the service code
that the provider billed, best represents
the value of the qualified IDR service,
the certified IDR entity should select the
nonparticipating provider’s offer.
(v) For further guidance see
§ 54.9816–8T(c)(4)(v) through
(c)(4)(vi)(A).
(vi) [Reserved]
(A) [Reserved]
(B) The certified IDR entity’s written
decision must include an explanation of
their determination, including what
information the certified IDR entity
determined demonstrated that the offer
selected as the out-of-network rate is the
offer that best represents the value of the
qualified IDR item or service, including
the weight given to the qualifying
payment amount and any additional
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity relies on
information described under paragraphs
(c)(4)(iii)(B) through (D) of this section
in selecting an offer, the written
decision must include an explanation of
why the certified IDR entity concluded
that this information was not already
reflected in the qualifying payment
amount.
(vii)–(ix) For further guidance see
§ 54.9816–8T(c)(4)(vii) through (ix).
(d)–(e) For further guidance see
§ 54.9816–8T(d) through (e).
(f) For further guidance see § 54.9816–
8T(f) introductory text through (f)(1)(iv).
(1) [Reserved]
(i)–(iv) [Reserved]
(v) For further guidance see
§ 54.9816–8T(f)(1)(v) introductory text
through (f)(1)(v)(E).
(A)–(E) [Reserved]
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52647
(F) The rationale for the certified IDR
entity’s decision, including the extent to
which the decision relied on the criteria
in paragraphs (c)(4)(iii)(B) through (D) of
this section.
(G)–(I) For further guidance see
§ 54.9816–8T(f)(1)(v)(G) through (I).
(vi) For further guidance see
§ 54.9816–8T(f)(1)(vi).
(2) [Reserved]
(g) For further guidance see
§ 54.9816–8T(g).
(h) Applicability date. The provisions
of this section are applicable with
respect to plan years beginning on or
after January 1, 2022, except that
paragraphs (c)(4)(ii) through (iv) of this
section regarding payment
determinations, paragraph (c)(4)(vi)(B)
of this section regarding written
decisions, and paragraph (f)(1)(v)(F) of
this section regarding reporting of
information relating to the Federal IDR
process are applicable with respect to
items or services provided or furnished
on or after October 25, 2022, for plan
years beginning on or after January 1,
2022.
■ 5. Section 54.9816–8T is amended by:
■ a. Removing paragraph (a)(2)(viii);
■ b. Redesignating paragraphs (a)(2)(ix)
through (xiii) as paragraphs (a)(2)(viii)
through (xii), respectively; and
■ c. Revising paragraphs (c)(4)(ii)(A),
(c)(4)(iii) and (iv), (c)(4)(vi)(B),
(f)(1)(v)(F), and (h).
The revisions read as follows:
§ 54.9816–8T Independent dispute
resolution process (temporary).
*
*
*
*
*
(c) * * *
(4) * * *
(ii) * * *
(A) For further guidance see
§ 54.9816–8(c)(4)(ii)(A).
*
*
*
*
*
(iii) For further guidance see
§ 54.9816–8(c)(4)(iii).
(iv) For further guidance see
§ 54.9816–8(c)(4)(iv).
*
*
*
*
*
(vi) * * *
(B) For further guidance see
§ 54.9816–8(c)(4)(vi)(B).
*
*
*
*
*
(f) * * *
(1) * * *
(v) * * *
(F) For further guidance see
§ 54.9816–8(f)(1)(v)(F);
*
*
*
*
*
(h) Applicability date. The provisions
of this section are applicable with
respect to plan years beginning on or
after January 1, 2022, except that the
provisions regarding IDR entity
certification at paragraphs (a) and (e) of
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this section are applicable beginning on
October 7, 2021; and paragraphs
(c)(4)(ii) through (iv) of this section
regarding payment determinations,
paragraph (c)(4)(vi)(B) of this section
regarding written decisions, and
paragraph (f)(1)(v)(F) of this section
regarding reporting of information
relating to the Federal IDR process are
applicable with respect to items or
services provided or furnished on or
after October 25, 2022, for plan years
beginning on or after January 1, 2022.
■ 6. Section 54.9817–2 is added to read
as follows:
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§ 54.9817–2 Independent dispute
resolution process for air ambulance
services
(a) For further guidance see
§ 54.9817–2T(a).
(b) For further guidance see
§ 54.9817–2T(b) introductory text.
(1) In general. Except as provided in
paragraphs (b)(2) and (3) of this section
and § 54.9817–2T(b)(2) and (4), in
determining the out-of-network rate to
be paid by group health plans and
health insurance issuers offering group
health insurance coverage for out-ofnetwork air ambulance services, plans
and issuers must comply with the
requirements of §§ 54.9816–8T and
54.9816–8, except that references in
§§ 54.9816–8T and 54.9816–8 to the
additional circumstances in § 54.9816–
8(c)(4)(iii)(B) shall be understood to
refer to paragraph (b)(2) of this section
and § 54.9817–2T(b)(2).
(2) Considerations for air ambulance
services. In determining which offer to
select, in addition to considering the
applicable qualifying payment
amount(s), the certified IDR entity must
consider information submitted by a
party that relates to the following
circumstances:
(i)–(vi) For further guidance see
§ 54.9817–2T(b)(2)(i) through (vi).
(3) Weighing considerations. In
weighing the considerations described
in paragraph (b)(2) of this section and
§ 54.9817–2T(b)(2), the certified IDR
entity should evaluate whether the
information is credible and relates to the
offer submitted by either party for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. The certified
IDR entity should not give weight to
information to the extent it is not
credible, it does not relate to either
party’s offer for the payment amount for
the qualified IDR service, or it is already
accounted for by the qualifying payment
amount under § 54.9816–8(c)(4)(iii)(A)
or other credible information under
§ 54.9816–8(c)(4)(iii)(B) through (D),
except that the additional circumstances
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in § 54.9816–8(c)(4)(iii)(B) shall be
understood to refer to paragraph (b)(2)
of this section and § 54.9817–2T(b)(2).
(4) For further guidance see
§ 54.9817–2T(b)(4) introductory text
through (b)(4)(iii).
(i)–(iii) [Reserved]
(iv) For further guidance see
§ 54.9817–2T(b)(4)(iv) introductory text
through (b)(4)(iv)(E).
(A)–(E) [Reserved]
(F) The rationale for the certified IDR
entity’s decision, including the extent to
which the decision relied on the criteria
in paragraph (b)(2) of this section and
§ 54.9816–8(c)(4)(iii)(C) and (D).
(G)–(I) For further guidance see
§ 54.9817–2T(b)(4)(iv)(G) through (I).
(c) Applicability date. The provisions
of this section are applicable with
respect to plan years beginning on or
after January 1, 2022, except that
paragraphs (b)(1), (2), and (3) and
(b)(4)(iv)(F) of this section regarding
payment determinations are applicable
with respect to services provided or
furnished on or after October 25, 2022,
for plan years beginning on or after
January 1, 2022.
■ 7. Section 54.9817–2T is amended by:
■ a. Revising paragraphs (b)(1) and (2);
■ b. Redesignating paragraph (b)(3) as
paragraph (b)(4);
■ c. Adding a new paragraph (b)(3); and
■ d. Revising newly redesignated
paragraph (b)(4)(iv)(F) and paragraph
(c).
The revisions and addition read as
follows:
§ 54.9817–2T Independent dispute
resolution process for air ambulance
services (temporary).
*
*
*
*
*
(b) * * *
(1) For further guidance see
§ 54.9817–2(b)(1).
(2) For further guidance see
§ 54.9817–2(b)(2).
(3) For further guidance see
§ 54.9817–2(b)(3).
(4) * * *
(iv) * * *
(F) For further guidance see
§ 54.9817–2(b)(4)(iv)(F);
*
*
*
*
*
(c) Applicability date. The provisions
of this section are applicable with
respect to plan years beginning on or
after January 1, 2022, except that
paragraphs (b)(1), (2), and (3) and
(b)(4)(iv)(F) of this section regarding
payment determinations are applicable
with respect to services provided or
furnished on or after October 25, 2022,
for plan years beginning on or after
January 1, 2022.
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Department of Labor
Employee Benefits Security
Administration
29 CFR Chapter XXV
For the reasons set forth in the
preamble, the Department of Labor
adopts as final the interim rules adding
29 CFR 2590.716–6, published at 86 FR
36872 (July 13, 2021), and 29 CFR
2590.716–8 and 2590.717–2, published
at 86 FR 55980 (October 7, 2021), with
the following changes:
PART 2590—RULES AND
REGULATIONS FOR GROUP HEALTH
PLANS
8. The authority citation for part 2590
continues to read as follows:
■
Authority: 29 U.S.C. 1027, 1059, 1135,
1161–1168, 1169, 1181–1183, 1181 note,
1185, 1185a–n, 1191, 1191a, 1191b, and
1191c; sec. 101(g), Pub. L.104–191, 110 Stat.
1936; sec. 401(b), Pub. L. 105–200, 112 Stat.
645 (42 U.S.C. 651 note); sec. 512(d), Pub. L.
110–343, 122 Stat. 3881; sec. 1001, 1201, and
1562(e), Pub. L. 111–148, 124 Stat. 119, as
amended by Pub. L. 111–152, 124 Stat. 1029;
Division M, Pub. L. 113–235, 128 Stat. 2130;
Pub. L. 116–260 134 Stat. 1182; Secretary of
Labor’s Order 1–2011, 77 FR 1088 (Jan. 9,
2012).
9. Section 2590.716–6 is amended by:
a. Adding paragraph (a)(18);
b. Redesignating paragraphs (d)(1)(ii)
through (iv) as paragraphs (d)(1)(iii)
through (v), respectively;
■ c. Adding a new paragraph (d)(1)(ii);
and
■ d. Revising paragraph (f).
The revisions and additions read as
follows:
■
■
■
§ 2590.716–6 Methodology for calculating
qualifying payment amount.
(a) * * *
(18) Downcode means the alteration
by a plan or issuer of a service code to
another service code, or the alteration,
addition, or removal by a plan or issuer
of a modifier, if the changed code or
modifier is associated with a lower
qualifying payment amount than the
service code or modifier billed by the
provider, facility, or provider of air
ambulance services.
*
*
*
*
*
(d) * * *
(1) * * *
(ii) If the qualifying payment amount
is based on a downcoded service code
or modifier—
(A) A statement that the service code
or modifier billed by the provider,
facility, or provider of air ambulance
services was downcoded;
(B) An explanation of why the claim
was downcoded, which must include a
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description of which service codes were
altered, if any, and a description of
which modifiers were altered, added, or
removed, if any; and
(C) The amount that would have been
the qualifying payment amount had the
service code or modifier not been
downcoded;
*
*
*
*
*
(f) Applicability date. The provisions
of this section are applicable for plan
years beginning on or after January 1,
2022, except that paragraph (a)(18) of
this section regarding the definition of
the term ‘‘downcode’’ and paragraph
(d)(1)(ii) of this section regarding
additional information that must be
provided if the qualifying payment
amount is based on a downcoded
service code or modifier are applicable
with respect to items or services
provided or furnished on or after
October 25, 2022, for plan years
beginning on or after January 1, 2022.
■ 10. Section 2590.716–8 is amended
by:
■ a. Removing paragraph (a)(2)(viii);
■ b. Redesignating paragraphs (a)(2)(ix)
through (xiii) as paragraphs (a)(2)(viii)
through (xii), respectively; and
■ c. Revising paragraphs (c)(4)(ii)(A),
(c)(4)(iii) and (iv), (c)(4)(vi)(B),
(f)(1)(v)(F), and (h).
The revisions read as follows:
§ 2590.716–8 Independent dispute
resolution process.
lotter on DSK11XQN23PROD with RULES2
*
*
*
*
*
(c) * * *
(4) * * *
(ii) * * *
(A) Select as the out-of-network rate
for the qualified IDR item or service one
of the offers submitted under paragraph
(c)(4)(i) of this section, weighing only
the considerations specified in
paragraph (c)(4)(iii) of this section (as
applied to the information provided by
the parties pursuant to paragraph
(c)(4)(i) of this section). The certified
IDR entity must select the offer that the
certified IDR entity determines best
represents the value of the qualified IDR
item or service as the out-of-network
rate.
*
*
*
*
*
(iii) Considerations in determination.
In determining which offer to select:
(A) The certified IDR entity must
consider the qualifying payment
amount(s) for the applicable year for the
same or similar item or service.
(B) The certified IDR entity must then
consider information submitted by a
party that relates to the following
circumstances:
(1) The level of training, experience,
and quality and outcomes
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measurements of the provider or facility
that furnished the qualified IDR item or
service (such as those endorsed by the
consensus-based entity authorized in
section 1890 of the Social Security Act).
(2) The market share held by the
provider or facility or that of the plan
or issuer in the geographic region in
which the qualified IDR item or service
was provided.
(3) The acuity of the participant or
beneficiary receiving the qualified IDR
item or service, or the complexity of
furnishing the qualified IDR item or
service to the participant or beneficiary.
(4) The teaching status, case mix, and
scope of services of the facility that
furnished the qualified IDR item or
service, if applicable.
(5) Demonstration of good faith efforts
(or lack thereof) made by the provider
or facility or the plan or issuer to enter
into network agreements with each
other, and, if applicable, contracted
rates between the provider or facility, as
applicable, and the plan or issuer, as
applicable, during the previous 4 plan
years.
(C) The certified IDR entity must also
consider information provided by a
party in response to a request by the
certified IDR entity under paragraph
(c)(4)(i)(A)(2) of this section that relates
to the offer for the payment amount for
the qualified IDR item or service that is
the subject of the payment
determination and that does not include
information on factors described in
paragraph (c)(4)(v) of this section.
(D) The certified IDR entity must also
consider additional information
submitted by a party that relates to the
offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
and that does not include information
on factors described in paragraph
(c)(4)(v) of this section.
(E) In weighing the considerations
described in paragraphs (c)(4)(iii)(B)
through (D) of this section, the certified
IDR entity should evaluate whether the
information is credible and relates to the
offer submitted by either party for the
payment amount for the qualified IDR
item or service that is the subject of the
payment determination. The certified
IDR entity should not give weight to
information to the extent it is not
credible, it does not relate to either
party’s offer for the payment amount for
the qualified IDR item or service, or it
is already accounted for by the
qualifying payment amount under
paragraph (c)(4)(iii)(A) of this section or
other credible information under
paragraphs (c)(4)(iii)(B) through (D) of
this section.
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52649
(iv) Examples. The rules of paragraph
(c)(4)(iii) of this section are illustrated in
the following paragraphs. Each example
assumes that the Federal IDR process
applies for purposes of determining the
out-of-network rate, that both parties
have submitted the information parties
are required to submit as part of the
Federal IDR process, and that the
submitted information does not include
information on factors described in
paragraph (c)(4)(v) of this section:
(A) Example 1—(1) Facts. A level 1
trauma center that is a nonparticipating
emergency facility and an issuer are
parties to a payment determination in
the Federal IDR process. The facility
submits an offer that is higher than the
qualifying payment amount. The facility
also submits additional written
information showing that the scope of
services available at the facility was
critical to the delivery of care for the
qualified IDR item or service provided,
given the particular patient’s acuity.
This information is determined to be
credible by the certified IDR entity.
Further, the facility submits additional
information showing the contracted
rates used to calculate the qualifying
payment amount for the qualified IDR
item or service were based on a level of
service that is typical in cases in which
the services are delivered by a facility
that is not a level 1 trauma center and
that does not have the capability to
provide the scope of services provided
by a level 1 trauma center. This
information is also determined to be
credible by the certified IDR entity. The
issuer submits an offer equal to the
qualifying payment amount. No
additional information is submitted by
either party. The certified IDR entity
determines that all the information
submitted by the nonparticipating
emergency facility relates to the offer for
the payment amount for the qualified
IDR item or service that is the subject of
the payment determination.
(2) Conclusion. In this paragraph
(c)(4)(iv)(A) (Example 1), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity then must consider the additional
information submitted by the
nonparticipating emergency facility,
provided the information relates to
circumstances described in paragraphs
(c)(4)(iii)(B) through (D) of this section
and relates to the offer for the payment
amount for the qualified IDR item or
service that is the subject of the
payment determination. If the certified
IDR entity determines that it is
appropriate to give weight to the
additional credible information
submitted by the nonparticipating
emergency facility and that the
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additional credible information
submitted by the facility demonstrates
that the facility’s offer best represents
the value of the qualified IDR item or
service, the certified IDR entity should
select the facility’s offer.
(B) Example 2—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process. The provider
submits an offer that is higher than the
qualifying payment amount. The
provider also submits additional written
information regarding the level of
training and experience the provider
possesses. This information is
determined to be credible by the
certified IDR entity, but the certified IDR
entity finds that the information does
not demonstrate that the provider’s level
of training and experience relates to the
offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
(for example, the information does not
show that the provider’s level of
training and experience was necessary
for providing the qualified IDR service
that is the subject of the payment
determination to the particular patient,
or that the training or experience made
an impact on the care that was
provided). The nonparticipating
provider does not submit any additional
information. The issuer submits an offer
equal to the qualifying payment amount,
with no additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(B) (Example 2), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity must then consider the additional
information submitted by the
nonparticipating provider, provided the
information relates to circumstances
described in paragraphs (c)(4)(iii)(B)
through (D) of this section and relates to
the offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination. In
addition, the certified IDR entity should
not give weight to information to the
extent it is already accounted for by the
qualifying payment amount or other
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity determines
that the additional information
submitted by the provider is credible
but does not relate to the offer for the
payment amount for the qualified IDR
service that is the subject of the
payment determination, and determines
that the issuer’s offer best represents the
value of the qualified IDR service, in the
absence of any other credible
information that relates to either party’s
offer, the certified IDR entity should
select the issuer’s offer.
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(C) Example 3—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process involving an
emergency department visit for the
evaluation and management of a patient.
The provider submits an offer that is
higher than the qualifying payment
amount. The provider also submits
additional written information showing
that the acuity of the patient’s condition
and complexity of the qualified IDR
service furnished required the taking of
a comprehensive history, a
comprehensive examination, and
medical decision making of high
complexity. This information is
determined to be credible by the
certified IDR entity. The issuer submits
an offer equal to the qualifying payment
amount for CPT code 99285, which is
the CPT code for an emergency
department visit for the evaluation and
management of a patient requiring a
comprehensive history, a
comprehensive examination, and
medical decision making of high
complexity. The issuer also submits
additional written information showing
that this CPT code accounts for the
acuity of the patient’s condition. This
information is determined to be credible
by the certified IDR entity. The certified
IDR entity determines that the
information provided by the provider
and issuer relates to the offer for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(C) (Example 3), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity then must consider the additional
information submitted by the parties,
but the certified IDR entity should not
give weight to information to the extent
it is already accounted for by the
qualifying payment amount or other
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity determines the
additional information on the acuity of
the patient and complexity of the
service is already accounted for in the
calculation of the qualifying payment
amount, the certified IDR entity should
not give weight to the additional
information provided by the provider. If
the certified IDR entity determines that
the issuer’s offer best represents the
value of the qualified IDR service, the
certified IDR entity should select the
issuer’s offer.
(D) Example 4—(1) Facts. A
nonparticipating emergency facility and
an issuer are parties to a payment
determination in the Federal IDR
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process. Although the facility is not
participating in the issuer’s network
during the relevant plan year, it was a
participating facility in the issuer’s
network in the previous 4 plan years.
The issuer submits an offer that is
higher than the qualifying payment
amount and that is equal to the facility’s
contracted rate (adjusted for inflation)
for the previous year with the issuer for
the qualified IDR service. The issuer
also submits additional written
information showing that the contracted
rates between the facility and the issuer
during the previous 4 plan years were
higher than the qualifying payment
amount submitted by the issuer, and
that these prior contracted rates account
for the case mix and scope of services
typically furnished at the
nonparticipating facility. The certified
IDR entity determines this information
is credible and that it relates to the offer
submitted by the issuer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. The facility submits an
offer that is higher than both the
qualifying payment amount and the
contracted rate (adjusted for inflation)
for the previous year with the issuer for
the qualified IDR service. The facility
also submits additional written
information, with the intent to show
that the case mix and scope of services
available at the facility were integral to
the service provided. The certified IDR
entity determines this information is
credible and that it relates to the offer
submitted by the facility for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(D) (Example 4), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity then must consider the additional
information submitted by the parties,
but should not give weight to
information to the extent it is already
accounted for by the qualifying payment
amount or other credible information
under paragraphs (c)(4)(iii)(B) through
(D) of this section. If the certified IDR
entity determines that the information
submitted by the facility regarding the
case mix and scope of services available
at the facility includes information that
is also accounted for in the information
the issuer submitted regarding prior
contracted rates, then the certified IDR
entity should give weight to that
information only once. The certified IDR
entity also should not give weight to the
same information provided by the
nonparticipating emergency facility in
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relation to any other factor. If the
certified IDR entity determines that the
issuer’s offer best represents the value of
the qualified IDR service, the certified
IDR entity should select the issuer’s
offer.
(E) Example 5—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process regarding a
qualified IDR service for which the
issuer downcoded the service code that
the provider billed. The issuer submits
an offer equal to the qualifying payment
amount (which was calculated using the
downcoded service code). The issuer
also submits additional written
information that includes the
documentation disclosed to the
nonparticipating provider under
§ 2590.716–6(d)(1)(ii) at the time of the
initial payment (which describes why
the service code was downcoded). The
certified IDR entity determines this
information is credible and that it
relates to the offer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. The provider submits an
offer equal to the amount that would
have been the qualifying payment
amount had the service code not been
downcoded. The provider also submits
additional written information that
includes the documentation disclosed to
the nonparticipating provider under
§ 2590.716–6(d)(1)(ii) at the time of the
initial payment. Further, the provider
submits additional written information
that explains why the billed service
code was more appropriate than the
downcoded service code, as evidence
that the provider’s offer, which is equal
to the amount the qualifying payment
amount would have been for the service
code that the provider billed, best
represents the value of the service
furnished, given its complexity. The
certified IDR entity determines this
information to be credible and that it
relates to the offer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. Neither party submits
any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(E) (Example 5), the certified
IDR entity must consider the qualifying
payment amount, which is based on the
downcoded service code. The certified
IDR entity then must consider whether
to give weight to additional information
submitted by the parties. If the certified
IDR entity determines that the
additional credible information
submitted by the provider demonstrates
that the nonparticipating provider’s
offer, which is equal to the qualifying
payment amount for the service code
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that the provider billed, best represents
the value of the qualified IDR service,
the certified IDR entity should select the
nonparticipating provider’s offer.
*
*
*
*
*
(vi) * * *
(B) The certified IDR entity’s written
decision must include an explanation of
their determination, including what
information the certified IDR entity
determined demonstrated that the offer
selected as the out-of-network rate is the
offer that best represents the value of the
qualified IDR item or service, including
the weight given to the qualifying
payment amount and any additional
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity relies on
information described under paragraphs
(c)(4)(iii)(B) through (D) of this section
in selecting an offer, the written
decision must include an explanation of
why the certified IDR entity concluded
that this information was not already
reflected in the qualifying payment
amount.
*
*
*
*
*
(f) * * *
(1) * * *
(v) * * *
(F) The rationale for the certified IDR
entity’s decision, including the extent to
which the decision relied on the criteria
in paragraphs (c)(4)(iii)(B) through (D) of
this section;
*
*
*
*
*
(h) Applicability date. The provisions
of this section are applicable with
respect to plan years beginning on or
after January 1, 2022, except that the
provisions regarding IDR entity
certification at paragraphs (a) and (e) of
this section are applicable beginning on
October 7, 2021; and paragraphs
(c)(4)(ii) through (iv) of this section
regarding payment determinations,
paragraph (c)(4)(vi)(B) of this section
regarding written decisions, and
paragraph (f)(1)(v)(F) of this section
regarding reporting of information
relating to the Federal IDR process are
applicable with respect to items or
services provided or furnished on or
after October 25, 2022, for plan years
beginning on or after January 1, 2022.
■ 11. Section 2590.717–2 is amended
by:
■ a. Revising paragraphs (b)(1) and
(b)(2) introductory text;
■ b. Redesignating paragraph (b)(3) as
paragraph (b)(4);
■ c. Adding a new paragraph (b)(3); and
■ d. Revising newly redesignated
paragraph (b)(4)(iv)(F) and paragraph
(c).
The addition and revisions read as
follows:
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52651
§ 2590.717–2 Independent dispute
resolution process for air ambulance
services.
*
*
*
*
*
(b) * * *
(1) In general. Except as provided in
paragraphs (b)(2) and (3) of this section,
in determining the out-of-network rate
to be paid by group health plans and
health insurance issuers offering group
health insurance coverage for out-ofnetwork air ambulance services, plans
and issuers must comply with the
requirements of § 2590.716–8, except
that references in § 2590.716–8 to the
additional circumstances in § 2590.716–
8(c)(4)(iii)(B) shall be understood to
refer to paragraph (b)(2) of this section.
(2) Considerations for air ambulance
services. In determining which offer to
select, in addition to considering the
applicable qualifying payment
amount(s), the certified IDR entity must
consider information submitted by a
party that relates to the following
circumstances:
*
*
*
*
*
(3) Weighing considerations. In
weighing the considerations described
in paragraph (b)(2) of this section, the
certified IDR entity should evaluate
whether the information is credible and
relates to the offer submitted by either
party for the payment amount for the
qualified IDR service that is the subject
of the payment determination. The
certified IDR entity should not give
weight to information to the extent it is
not credible, it does not relate to either
party’s offer for the payment amount for
the qualified IDR service, or it is already
accounted for by the qualifying payment
amount under § 2590.716–8(c)(4)(iii)(A)
or other credible information under
§ 2590.716–8(c)(4)(iii)(B) through (D),
except that the additional circumstances
in § 2590.716–8(c)(4)(iii)(B) shall be
understood to refer to paragraph (b)(2)
of this section.
(4) * * *
(iv) * * *
(F) The rationale for the certified IDR
entity’s decision, including the extent to
which the decision relied on the criteria
in paragraph (b)(2) of this section and
§ 2590.716–8(c)(4)(iii)(C) and (D);
*
*
*
*
*
(c) Applicability date. The provisions
of this section are applicable with
respect to plan years beginning on or
after January 1, 2022, except that
paragraphs (b)(1), (2), and (3) and
(b)(4)(iv)(F) of this section regarding
payment determinations are applicable
with respect to services provided or
furnished on or after October 25, 2022,
for plan years beginning on or after
January 1, 2022.
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Department of Health and Human
Services
45 CFR Subtitle A, Subchapter B
For the reasons set forth in the
preamble, the Department of Health and
Human Services adopts as final the
interim rules adding 45 CFR 149.140,
published at 86 FR 36872 (July 13,
2021), and 45 CFR 149.510 and 149.520,
published at 86 FR 55980 (October 7,
2021), with the following changes to 45
CFR part 149:
PART 149—SURPRISE BILLING AND
TRANSPARENCY REQUIREMENTS
12. The authority citation for part 149
continues to read as follows:
■
Authority: 42 U.S.C. 300gg–92 and 300gg–
111 through 300gg–139, as amended.
13. Section 149.140 is amended by:
a. Adding paragraph (a)(18);
b. Redesignating paragraphs (d)(1)(ii)
through (iv) as paragraphs (d)(1)(iii)
through (v), respectively;
■ c. Adding a new paragraph (d)(1)(ii);
and
■ d. Revising paragraph (g).
The revisions and additions read as
follows:
■
■
■
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§ 149.140 Methodology for calculating
qualifying payment amount.
(a) * * *
(18) Downcode means the alteration
by a plan or issuer of a service code to
another service code, or the alteration,
addition, or removal by a plan or issuer
of a modifier, if the changed code or
modifier is associated with a lower
qualifying payment amount than the
service code or modifier billed by the
provider, facility, or provider of air
ambulance services.
*
*
*
*
*
(d) * * *
(1) * * *
(ii) If the qualifying payment amount
is based on a downcoded service code
or modifier—
(A) A statement that the service code
or modifier billed by the provider,
facility, or provider of air ambulance
services was downcoded;
(B) An explanation of why the claim
was downcoded, which must include a
description of which service codes were
altered, if any, and a description of
which modifiers were altered, added, or
removed, if any; and
(C) The amount that would have been
the qualifying payment amount had the
service code or modifier not been
downcoded;
*
*
*
*
*
(g) Applicability date. The provisions
of this section are applicable for plan
years or in the individual market, policy
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years beginning on or after January 1,
2022, except that paragraph (a)(18) of
this section regarding the definition of
the term ‘‘downcode’’ and paragraph
(d)(1)(ii) of this section regarding
additional information that must be
provided if the qualifying payment
amount is based on a downcoded
service code or modifier are applicable
with respect to items or services
provided or furnished on or after
October 25, 2022, for plan years or in
the individual market, policy years
beginning on or after January 1, 2022.
■ 14. Section 149.510 is amended by:
■ a. Removing paragraph (a)(2)(viii);
■ b. Redesignating paragraphs (a)(2)(ix)
through (xiii) as paragraphs (a)(2)(viii)
through (xii), respectively; and
■ c. Revising paragraphs (c)(4)(ii)(A),
(c)(4)(iii) and (iv), (c)(4)(vi)(B),
(f)(1)(v)(F), and (h).
The revisions read as follows:
§ 149.510
process.
Independent dispute resolution
*
*
*
*
*
(c) * * *
(4) * * *
(ii) * * *
(A) Select as the out-of-network rate
for the qualified IDR item or service one
of the offers submitted under paragraph
(c)(4)(i) of this section, weighing only
the considerations specified in
paragraph (c)(4)(iii) of this section (as
applied to the information provided by
the parties pursuant to paragraph
(c)(4)(i) of this section). The certified
IDR entity must select the offer that the
certified IDR entity determines best
represents the value of the qualified IDR
item or service as the out-of-network
rate.
*
*
*
*
*
(iii) Considerations in determination.
In determining which offer to select:
(A) The certified IDR entity must
consider the qualifying payment
amount(s) for the applicable year for the
same or similar item or service.
(B) The certified IDR entity must then
consider information submitted by a
party that relates to the following
circumstances:
(1) The level of training, experience,
and quality and outcomes
measurements of the provider or facility
that furnished the qualified IDR item or
service (such as those endorsed by the
consensus-based entity authorized in
section 1890 of the Social Security Act).
(2) The market share held by the
provider or facility or that of the plan
or issuer in the geographic region in
which the qualified IDR item or service
was provided.
(3) The acuity of the participant,
beneficiary, or enrollee receiving the
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qualified IDR item or service, or the
complexity of furnishing the qualified
IDR item or service to the participant,
beneficiary, or enrollee.
(4) The teaching status, case mix, and
scope of services of the facility that
furnished the qualified IDR item or
service, if applicable.
(5) Demonstration of good faith efforts
(or lack thereof) made by the provider
or facility or the plan or issuer to enter
into network agreements with each
other, and, if applicable, contracted
rates between the provider or facility, as
applicable, and the plan or issuer, as
applicable, during the previous 4 plan
years.
(C) The certified IDR entity must also
consider information provided by a
party in response to a request by the
certified IDR entity under paragraph
(c)(4)(i)(A)(2) of this section that relates
to the offer for the payment amount for
the qualified IDR item or service that is
the subject of the payment
determination and that does not include
information on factors described in
paragraph (c)(4)(v) of this section.
(D) The certified IDR entity must also
consider additional information
submitted by a party that relates to the
offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
and that does not include information
on factors described in paragraph
(c)(4)(v) of this section.
(E) In weighing the considerations
described in paragraphs (c)(4)(iii)(B)
through (D) of this section, the certified
IDR entity should evaluate whether the
information is credible and relates to the
offer submitted by either party for the
payment amount for the qualified IDR
item or service that is the subject of the
payment determination. The certified
IDR entity should not give weight to
information to the extent it is not
credible, it does not relate to either
party’s offer for the payment amount for
the qualified IDR item or service, or it
is already accounted for by the
qualifying payment amount under
paragraph (c)(4)(iii)(A) of this section or
other credible information under
paragraphs (c)(4)(iii)(B) through (D) of
this section.
(iv) Examples. The rules of paragraph
(c)(4)(iii) of this section are illustrated in
the following paragraphs. Each example
assumes that the Federal IDR process
applies for purposes of determining the
out-of-network rate, that both parties
have submitted the information parties
are required to submit as part of the
Federal IDR process, and that the
submitted information does not include
information on factors described in
paragraph (c)(4)(v) of this section:
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(A) Example 1—(1) Facts. A level 1
trauma center that is a nonparticipating
emergency facility and an issuer are
parties to a payment determination in
the Federal IDR process. The facility
submits an offer that is higher than the
qualifying payment amount. The facility
also submits additional written
information showing that the scope of
services available at the facility was
critical to the delivery of care for the
qualified IDR item or service provided,
given the particular patient’s acuity.
This information is determined to be
credible by the certified IDR entity.
Further, the facility submits additional
information showing the contracted
rates used to calculate the qualifying
payment amount for the qualified IDR
item or service were based on a level of
service that is typical in cases in which
the services are delivered by a facility
that is not a level 1 trauma center and
that does not have the capability to
provide the scope of services provided
by a level 1 trauma center. This
information is also determined to be
credible by the certified IDR entity. The
issuer submits an offer equal to the
qualifying payment amount. No
additional information is submitted by
either party. The certified IDR entity
determines that all the information
submitted by the nonparticipating
emergency facility relates to the offer for
the payment amount for the qualified
IDR item or service that is the subject of
the payment determination.
(2) Conclusion. In this paragraph
(c)(4)(iv)(A) (Example 1), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity then must consider the additional
information submitted by the
nonparticipating emergency facility,
provided the information relates to
circumstances described in paragraphs
(c)(4)(iii)(B) through (D) of this section
and relates to the offer for the payment
amount for the qualified IDR item or
service that is the subject of the
payment determination. If the certified
IDR entity determines that it is
appropriate to give weight to the
additional credible information
submitted by the nonparticipating
emergency facility and that the
additional credible information
submitted by the facility demonstrates
that the facility’s offer best represents
the value of the qualified IDR item or
service, the certified IDR entity should
select the facility’s offer.
(B) Example 2—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process. The provider
submits an offer that is higher than the
qualifying payment amount. The
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provider also submits additional written
information regarding the level of
training and experience the provider
possesses. This information is
determined to be credible by the
certified IDR entity, but the certified IDR
entity finds that the information does
not demonstrate that the provider’s level
of training and experience relates to the
offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination
(for example, the information does not
show that the provider’s level of
training and experience was necessary
for providing the qualified IDR service
that is the subject of the payment
determination to the particular patient,
or that the training or experience made
an impact on the care that was
provided). The nonparticipating
provider does not submit any additional
information. The issuer submits an offer
equal to the qualifying payment amount,
with no additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(B) (Example 2), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity must then consider the additional
information submitted by the
nonparticipating provider, provided the
information relates to circumstances
described in paragraphs (c)(4)(iii)(B)
through (D) of this section and relates to
the offer for the payment amount for the
qualified IDR item or service that is the
subject of the payment determination. In
addition, the certified IDR entity should
not give weight to information to the
extent it is already accounted for by the
qualifying payment amount or other
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity determines
that the additional information
submitted by the provider is credible
but does not relate to the offer for the
payment amount for the qualified IDR
service that is the subject of the
payment determination, and determines
that the issuer’s offer best represents the
value of the qualified IDR service, in the
absence of any other credible
information that relates to either party’s
offer, the certified IDR entity should
select the issuer’s offer.
(C) Example 3—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process involving an
emergency department visit for the
evaluation and management of a patient.
The provider submits an offer that is
higher than the qualifying payment
amount. The provider also submits
additional written information showing
that the acuity of the patient’s condition
and complexity of the qualified IDR
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52653
service furnished required the taking of
a comprehensive history, a
comprehensive examination, and
medical decision making of high
complexity. This information is
determined to be credible by the
certified IDR entity. The issuer submits
an offer equal to the qualifying payment
amount for CPT code 99285, which is
the CPT code for an emergency
department visit for the evaluation and
management of a patient requiring a
comprehensive history, a
comprehensive examination, and
medical decision making of high
complexity. The issuer also submits
additional written information showing
that this CPT code accounts for the
acuity of the patient’s condition. This
information is determined to be credible
by the certified IDR entity. The certified
IDR entity determines that the
information provided by the provider
and issuer relates to the offer for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(C) (Example 3), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity then must consider the additional
information submitted by the parties,
but the certified IDR entity should not
give weight to information to the extent
it is already accounted for by the
qualifying payment amount or other
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity determines the
additional information on the acuity of
the patient and complexity of the
service is already accounted for in the
calculation of the qualifying payment
amount, the certified IDR entity should
not give weight to the additional
information provided by the provider. If
the certified IDR entity determines that
the issuer’s offer best represents the
value of the qualified IDR service, the
certified IDR entity should select the
issuer’s offer.
(D) Example 4—(1) Facts. A
nonparticipating emergency facility and
an issuer are parties to a payment
determination in the Federal IDR
process. Although the facility is not
participating in the issuer’s network
during the relevant plan year, it was a
participating facility in the issuer’s
network in the previous 4 plan years.
The issuer submits an offer that is
higher than the qualifying payment
amount and that is equal to the facility’s
contracted rate (adjusted for inflation)
for the previous year with the issuer for
the qualified IDR service. The issuer
also submits additional written
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information showing that the contracted
rates between the facility and the issuer
during the previous 4 plan years were
higher than the qualifying payment
amount submitted by the issuer, and
that these prior contracted rates account
for the case mix and scope of services
typically furnished at the
nonparticipating facility. The certified
IDR entity determines this information
is credible and that it relates to the offer
submitted by the issuer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. The facility submits an
offer that is higher than both the
qualifying payment amount and the
contracted rate (adjusted for inflation)
for the previous year with the issuer for
the qualified IDR service. The facility
also submits additional written
information, with the intent to show
that the case mix and scope of services
available at the facility were integral to
the service provided. The certified IDR
entity determines this information is
credible and that it relates to the offer
submitted by the facility for the
payment amount for the qualified IDR
service that is the subject of the
payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(D) (Example 4), the certified
IDR entity must consider the qualifying
payment amount. The certified IDR
entity then must consider the additional
information submitted by the parties,
but should not give weight to
information to the extent it is already
accounted for by the qualifying payment
amount or other credible information
under paragraphs (c)(4)(iii)(B) through
(D) of this section. If the certified IDR
entity determines that the information
submitted by the facility regarding the
case mix and scope of services available
at the facility includes information that
is also accounted for in the information
the issuer submitted regarding prior
contracted rates, then the certified IDR
entity should give weight to that
information only once. The certified IDR
entity also should not give weight to the
same information provided by the
nonparticipating emergency facility in
relation to any other factor. If the
certified IDR entity determines that the
issuer’s offer best represents the value of
the qualified IDR service, the certified
IDR entity should select the issuer’s
offer.
(E) Example 5—(1) Facts. A
nonparticipating provider and an issuer
are parties to a payment determination
in the Federal IDR process regarding a
qualified IDR service for which the
issuer downcoded the service code that
the provider billed. The issuer submits
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an offer equal to the qualifying payment
amount (which was calculated using the
downcoded service code). The issuer
also submits additional written
information that includes the
documentation disclosed to the
nonparticipating provider under
§ 149.140(d)(1)(ii) at the time of the
initial payment (which describes why
the service code was downcoded). The
certified IDR entity determines this
information is credible and that it
relates to the offer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. The provider submits an
offer equal to the amount that would
have been the qualifying payment
amount had the service code not been
downcoded. The provider also submits
additional written information that
includes the documentation disclosed to
the nonparticipating provider under
§ 149.140(d)(1)(ii) at the time of the
initial payment. Further, the provider
submits additional written information
that explains why the billed service
code was more appropriate than the
downcoded service code, as evidence
that the provider’s offer, which is equal
to the amount the qualifying payment
amount would have been for the service
code that the provider billed, best
represents the value of the service
furnished, given its complexity. The
certified IDR entity determines this
information to be credible and that it
relates to the offer for the payment
amount for the qualified IDR service
that is the subject of the payment
determination. Neither party submits
any additional information.
(2) Conclusion. In this paragraph
(c)(4)(iv)(E) (Example 5), the certified
IDR entity must consider the qualifying
payment amount, which is based on the
downcoded service code. The certified
IDR entity then must consider whether
to give weight to additional information
submitted by the parties. If the certified
IDR entity determines that the
additional credible information
submitted by the provider demonstrates
that the nonparticipating provider’s
offer, which is equal to the qualifying
payment amount for the service code
that the provider billed, best represents
the value of the qualified IDR service,
the certified IDR entity should select the
nonparticipating provider’s offer.
*
*
*
*
*
(vi) * * *
(B) The certified IDR entity’s written
decision must include an explanation of
their determination, including what
information the certified IDR entity
determined demonstrated that the offer
selected as the out-of-network rate is the
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offer that best represents the value of the
qualified IDR item or service, including
the weight given to the qualifying
payment amount and any additional
credible information under paragraphs
(c)(4)(iii)(B) through (D) of this section.
If the certified IDR entity relies on
information described under paragraphs
(c)(4)(iii)(B) through (D) of this section
in selecting an offer, the written
decision must include an explanation of
why the certified IDR entity concluded
that this information was not already
reflected in the qualifying payment
amount.
*
*
*
*
*
(f) * * *
(1) * * *
(v) * * *
(F) The rationale for the certified IDR
entity’s decision, including the extent to
which the decision relied on the criteria
in paragraphs (c)(4)(iii)(B) through (D) of
this section;
*
*
*
*
*
(h) Applicability date. The provisions
of this section are applicable with
respect to plan years or in the
individual market policy years
beginning on or after January 1, 2022,
except that the provisions regarding IDR
entity certification at paragraphs (a) and
(e) of this section are applicable
beginning on October 7, 2021; and
paragraphs (c)(4)(ii) through (iv) of this
section regarding payment
determinations, paragraph (c)(4)(vi)(B)
of this section regarding written
decisions, and paragraph (f)(1)(v)(F) of
this section regarding reporting of
information relating to the Federal IDR
process are applicable with respect to
items or services provided or furnished
on or after October 25, 2022, for plan
years or in the individual market policy
years beginning on or after January 1,
2022.
■ 15. Section 149.520 is amended by:
■ a. Revising paragraphs (b)(1) and
(b)(2) introductory text;
■ b. Redesignating paragraph (b)(3) as
paragraph (b)(4);
■ c. Adding a new paragraph (b)(3); and
■ d. Revising newly redesignated
paragraph (b)(4)(iv)(F) and paragraph
(c).
The addition and revisions read as
follows:
§ 149.520 Independent dispute resolution
process for air ambulance services.
*
*
*
*
*
(b) * * *
(1) In general. Except as provided in
paragraphs (b)(2) and (3) of this section,
in determining the out-of-network rate
to be paid by group health plans and
health insurance issuers offering group
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or individual health insurance coverage
for out-of-network air ambulance
services, plans and issuers must comply
with the requirements of § 149.510,
except that references in § 149.510 to
the additional circumstances in
§ 149.510(c)(4)(iii)(B) shall be
understood to refer to paragraph (b)(2)
of this section.
(2) Considerations for air ambulance
services. In determining which offer to
select, in addition to considering the
applicable qualifying payment
amount(s), the certified IDR entity must
consider information submitted by a
party that relates to the following
circumstances:
*
*
*
*
*
(3) Weighing considerations. In
weighing the considerations described
in paragraph (b)(2) of this section, the
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certified IDR entity should evaluate
whether the information is credible and
relates to the offer submitted by either
party for the payment amount for the
qualified IDR service that is the subject
of the payment determination. The
certified IDR entity should not give
weight to information to the extent it is
not credible, it does not relate to either
party’s offer for the payment amount for
the qualified IDR service, or it is already
accounted for by the qualifying payment
amount under § 149.510(c)(4)(iii)(A) or
other credible information under
§ 149.510(c)(4)(iii)(B) through (D),
except that the additional circumstances
in § 149.510(c)(4)(iii)(B) shall be
understood to refer to paragraph (b)(2)
of this section.
(4) * * *
(iv) * * *
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52655
(F) The rationale for the certified IDR
entity’s decision, including the extent to
which the decision relied on the criteria
in paragraph (b)(2) of this section and
§ 149.510(c)(4)(iii)(C) and (D);
*
*
*
*
*
(c) Applicability date. The provisions
of this section are applicable with
respect to plan years, or in the
individual market, policy years,
beginning on or after January 1, 2022,
except that paragraphs (b)(1), (2), and (3)
and (b)(4)(iv)(F) of this section regarding
payment determinations are applicable
with respect to services provided or
furnished on or after October 25, 2022,
for plan years or in the individual
market policy years beginning on or
after January 1, 2022.
[FR Doc. 2022–18202 Filed 8–24–22; 11:15 am]
BILLING CODE 4830–01–4510–29–4120–01–P
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Agencies
[Federal Register Volume 87, Number 165 (Friday, August 26, 2022)]
[Rules and Regulations]
[Pages 52618-52655]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-18202]
[[Page 52617]]
Vol. 87
Friday,
No. 165
August 26, 2022
Part II
Department of The Treasury
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Internal Revenue Service
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26 CFR Part 54
Department of Labor
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Employee Benefits Security Administration
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29 CFR Part 2590
Department of Health and Human Services
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45 CFR Part 149
Requirements Related to Surprise Billing; Final Rule
Federal Register / Vol. 87, No. 165 / Friday, August 26, 2022 / Rules
and Regulations
[[Page 52618]]
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DEPARTMENT OF THE TREASURY
Internal Revenue Service
26 CFR Part 54
[TD 9965]
RIN 1545-BQ01 and 1545-BQ02
DEPARTMENT OF LABOR
Employee Benefits Security Administration
29 CFR Part 2590
RIN 1210-AB99 and 1210-AC00
DEPARTMENT OF HEALTH AND HUMAN SERVICES
45 CFR Part 149
[CMS-9909-F and CMS-9908-F]
RIN 0938-AU62 and RIN 0938-AU63
Requirements Related to Surprise Billing
AGENCY: Internal Revenue Service, Department of the Treasury; Employee
Benefits Security Administration, Department of Labor; Centers for
Medicare & Medicaid Services, Department of Health and Human Services.
ACTION: Final rules.
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SUMMARY: This document includes final rules under the No Surprises Act,
which was enacted as part of the Consolidated Appropriations Act, 2021
(CAA). The document finalizes certain disclosure requirements relating
to information that group health plans, and health insurance issuers
offering group or individual health insurance coverage, must share
about the qualifying payment amount (QPA) under the interim final rules
issued in July 2021, titled Requirements Related to Surprise Billing;
Part I (July 2021 interim final rules). Additionally, this document
finalizes select provisions under the October 2021 interim final rules,
titled Requirements Related to Surprise Billing; Part II (October 2021
interim final rules), to address certain requirements related to
consideration of information when a certified independent dispute
resolution (IDR) entity makes a payment determination under the Federal
IDR process.
DATES: Effective date: These final rules are effective on October 25,
2022.
Applicability date: See Section III of the SUPPLEMENTARY
INFORMATION section for information on the applicability dates.
FOR FURTHER INFORMATION CONTACT: Shira McKinlay, Internal Revenue
Service, Department of the Treasury, at 202-317-5500; Elizabeth
Schumacher or David Sydlik, Employee Benefits Security Administration,
Department of Labor, at 202-693-8335; Deborah Bryant, Centers for
Medicare & Medicaid Services, Department of Health and Human Services,
at 301-492-4293; Lindsey Murtagh, Centers for Medicare & Medicaid
Services, Department of Health and Human Services, at 301-492-4106.
Customer Service Information
Individuals interested in obtaining information from the Department
of Labor (DOL) concerning employment-based health coverage laws may
call the Employee Benefits Security Administration (EBSA) Toll-Free
Hotline at 1-866-444-EBSA (3272) or visit the DOL's website
(www.dol.gov/agencies/ebsa).
In addition, information from the Department of Health and Human
Services (HHS) on private health insurance coverage, coverage provided
by non-Federal governmental group health plans, and requirements that
apply to health care providers, health care facilities, and providers
of air ambulance services can be found on the Centers for Medicare &
Medicaid Services (CMS) website (www.cms.gov/cciio), and information on
surprise medical bills can be found at www.cms.gov/nosurprises.
SUPPLEMENTARY INFORMATION:
I. Background
A. Preventing Surprise Medical Bills Under the CAA
On December 27, 2020, the CAA, which includes the No Surprises Act,
was enacted.\1\ The No Surprises Act provides Federal protections
against surprise billing by limiting out-of-network cost sharing and
prohibiting ``balance billing,'' in many of the circumstances in which
surprise bills arise most frequently. Balance billing refers to the
practice of out-of-network providers billing patients for the
difference between: (1) the provider's billed charges, and (2) the
amount collected from the plan or issuer plus the amount collected from
the patient in the form of cost sharing (such as a copayment,
coinsurance, or amounts paid toward a deductible). In particular, the
No Surprises Act added new provisions applicable to group health plans
and health insurance issuers offering group or individual health
insurance coverage to Subchapter B of chapter 100 of the Internal
Revenue Code (Code), Part 7 of the Employee Retirement Income Security
Act (ERISA), and Part D of title XXVII of the Public Health Service Act
(PHS Act). Section 102 of the No Surprises Act added section 9816 of
the Code, section 716 of ERISA, and section 2799A-1 of the PHS Act,\2\
which contain limitations on cost sharing and requirements regarding
the timing of initial payments and notices of denial of payment for
emergency services furnished by nonparticipating providers and
emergency facilities, and for non-emergency services furnished by
nonparticipating providers with respect to patient visits to
participating health care facilities, defined as hospitals, hospital
outpatient departments, critical access hospitals, and ambulatory
surgical centers. Section 103 of the No Surprises Act amended section
9816 of the Code, section 716 of ERISA, and section 2799A-1 of the PHS
Act to establish a Federal IDR process that allows plans and issuers
and nonparticipating providers and facilities to resolve disputes
regarding out-of-network rates. Section 105 of the No Surprises Act
added section 9817 of the Code, section 717 of ERISA, and section
2799A-2 of the PHS Act. These sections contain limitations on cost
sharing and requirements for the timing of initial payments and notices
of denial of payment for air ambulance services furnished by
nonparticipating providers of air ambulance services, and allow plans
and issuers and nonparticipating providers of air ambulance services to
access the Federal IDR process described in section 9816 of the Code,
section 716 of ERISA, and section 2799A-1 of the PHS Act.
---------------------------------------------------------------------------
\1\ Public Law 116-260 (December 27, 2020).
\2\ Section 102(d)(1) of the No Surprises Act amended the
Federal Employees Health Benefits Act, 5 U.S.C. 8901 et seq., by
adding a new subsection (p) to 5 U.S.C. 8902. Under this new
provision, each Federal Employees Health Benefits (FEHB) Program
contract must require a carrier to comply with requirements
described in sections 9816 and 9817 of the Code, sections 716 and
717 of ERISA, and sections 2799A-1 and 2799A-2 of the PHS Act (as
applicable) in the same manner as these provisions apply with
respect to a group health plan or health insurance issuer offering
group or individual health insurance coverage.
---------------------------------------------------------------------------
The No Surprises Act provisions that apply to health care
providers, facilities, and providers of air ambulance services, such as
prohibitions on balance billing for certain items and services and
requirements related to disclosures about balance billing protections,
were added to title XXVII of the PHS Act in a new part E.
The Departments of the Treasury, Labor, and Health and Human
Services
[[Page 52619]]
(the Departments) previously issued interim final rules implementing
provisions of sections 9816 and 9817 of the Code, sections 716 and 717
of ERISA, and sections 2799A-1 and 2799A-2 of the PHS Act to protect
consumers from surprise medical bills for emergency services, non-
emergency services furnished by nonparticipating providers with respect
to patient visits to participating facilities in certain circumstances,
and air ambulance services furnished by nonparticipating providers of
air ambulance services.\3\ The interim final rules also implement
provisions requiring the Departments to create a Federal IDR process to
determine payment amounts when there is a dispute between payers and
providers or facilities over the out-of-network rate due for emergency
services, non-emergency services furnished by nonparticipating
providers with respect to patient visits to participating facilities in
certain circumstances, and air ambulance services furnished by
nonparticipating providers of air ambulance services.\4\ To implement
these provisions, the Departments published in the Federal Register the
July 2021 interim final rules on July 13, 2021 (86 FR 36872), and the
October 2021 interim final rules on October 7, 2021 (86 FR 55980).\5\
The July 2021 interim final rules and October 2021 interim final rules
generally apply to group health plans and health insurance issuers
offering group or individual health insurance coverage (including
grandfathered health plans) with respect to plan years (in the
individual market, policy years) beginning on or after January 1, 2022;
and to health care providers and facilities, and providers of air
ambulance services with respect to items and services provided during
plan years (in the individual market, policy years) beginning on or
after January 1, 2022.\6\
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\3\ 86 FR 36872 (July 13, 2021) and 86 FR 55980 (October 7,
2021).
\4\ The Federal IDR process does not apply if an All-Payer Model
Agreement under section 1115A of the Social Security Act or a
specified State law applies.
\5\ The interim final rules also include interim final
regulations under 5 U.S.C. 8902(p) issued by the Office of Personnel
Management that specify how certain provisions of the No Surprises
Act apply to health benefit plans offered by carriers under the
Federal Employees Health Benefits Act.
\6\ 86 FR 36872 (July 13, 2021) and 86 FR 55980 (October 7,
2021). These provisions apply to carriers in the Federal Employees
Health Benefits Program with respect to contract years beginning on
or after January 1, 2022. The disclosure requirements at 45 CFR
149.430 regarding patient protections against balance billing are
applicable as of January 1, 2022.
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B. July 2021 Interim Final Rules
The July 2021 interim final rules implement sections 9816(a)-(b)
and 9817(a) of the Code, sections 716(a)-(b) and 717(a) of ERISA, and
sections 2799A-1(a)-(b), 2799A-2(a), 2799A-7, 2799B-1, 2799B-2, 2799B-
3, and 2799B-5 of the PHS Act.
Among other requirements, the July 2021 interim final rules
generally prohibit balance billing for items and services subject to
the requirements in those interim final rules.\7\ The July 2021 interim
final rules also specify that consumer cost-sharing amounts for
emergency services furnished by nonparticipating providers or
facilities, and for non-emergency services furnished by
nonparticipating providers with respect to patient visits to certain
participating facilities, must be calculated based on the ``recognized
amount,'' which is defined as one of the following amounts: (1) an
amount determined by an applicable All-Payer Model Agreement under
section 1115A of the Social Security Act; (2) if there is no such
applicable All-Payer Model Agreement, an amount determined by a
specified State law; or (3) if there is no such applicable All-Payer
Model Agreement or specified State law, the lesser of the billed charge
or the QPA. The July 2021 interim final rules establish the methodology
for calculating the QPA, which in most circumstances will be the plan's
or issuer's median contracted rate that was in effect for the
particular item or service on January 31, 2019, increased for
inflation. Cost-sharing amounts for air ambulance services provided by
nonparticipating providers of air ambulance services must be the same
as the cost-sharing amounts that would apply if the services were
provided by a participating provider of air ambulance services, and
these cost-sharing amounts must be calculated using the lesser of the
billed charge or the QPA.
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\7\ 45 CFR 149.410(a), 149.420(a), and 149.440(a).
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The No Surprises Act directs the Departments to specify the
information that a plan or issuer must share with a nonparticipating
provider, nonparticipating emergency facility, or nonparticipating
provider of air ambulance services, as applicable, after determining
the QPA. Therefore, 26 CFR 54.9816-6T(d), 29 CFR 2590.716-6(d), and 45
CFR 149.140(d) require that plans and issuers make certain disclosures
about the QPA with each initial payment or notice of denial of payment,
and that plans and issuers provide certain additional information upon
request of the provider, facility, or provider of air ambulance
services. This information must be provided in writing, either on paper
or electronically, to a nonparticipating provider, facility, or
provider of air ambulance services, as applicable, when the QPA serves
as the recognized amount.
With an initial payment or notice of denial of payment, a plan or
issuer must provide the QPA for each item or service involved as well
as a statement certifying that, based on the determination of the plan
or issuer: (1) the QPA applies for purposes of the recognized amount
(or, in the case of air ambulance services, for calculating the
participant's, beneficiary's, or enrollee's cost sharing), and (2) each
QPA shared with the provider, facility, or provider of air ambulance
services was determined in compliance with the methodology outlined in
the July 2021 interim final rules.
A plan or issuer is also required to provide a statement that, if
the provider, facility, or provider of air ambulance services wishes to
initiate a 30-day open negotiation period for purposes of determining
the amount of total payment, the provider, facility, or provider of air
ambulance services may contact the appropriate person or office to
initiate open negotiation, and that if the 30-day open negotiation
period does not result in an agreement on the payment amount, the
provider, facility, or provider of air ambulance services typically may
initiate the Federal IDR process within 4 days after the end of the
open negotiation period. The Departments note that these time frames
are measured in business days, and plans and issuers should reflect
this in the statement. The plan or issuer must provide contact
information, including a telephone number and email address, for the
appropriate office or person for the provider, facility, or provider of
air ambulance services to contact to initiate open negotiation for
purposes of determining an amount of payment (with the amount including
cost sharing) for the item or service.
It has come to the Departments' attention that some plans and
issuers are requiring nonparticipating providers, nonparticipating
emergency facilities, and nonparticipating providers of air ambulance
services to utilize plan- or issuer-owned web systems to initiate an
open negotiation period. As discussed earlier, the July 2021 interim
final rules require plans and issuers to provide a telephone number and
email address for providers, facilities, and providers of air ambulance
services to initiate the open
[[Page 52620]]
negotiation period. When a party to a payment dispute chooses to
initiate the open negotiation period, the October 2021 interim final
rules specify that the party must use the standard notice of initiation
of open negotiation issued by the Departments and may satisfy the
requirement to provide notice to the opposing party by sending the
notice electronically if the party sending the notice has a good faith
belief that the electronic method is readily accessible to the other
party and the notice is also provided free of charge in paper form upon
request.\8\ For example, it is reasonable for a provider, facility, or
provider of air ambulance services to have a good faith belief that an
email address provided by a plan or issuer with the initial payment or
notice of denial of payment is readily accessible to the plan or
issuer. Thus, if a provider, facility, or provider of air ambulance
services sends the standard notice of initiation of open negotiation to
the email address identified by the plan or issuer in the notice of
denial of payment or initial payment, that transmission would satisfy
the regulatory requirement to provide notice to the opposing party (so
long as the provider, facility, or provider of air ambulance services
also sends the notice free of charge in paper form upon request).\9\
Although plans and issuers may encourage the use of an online portal
for nonparticipating providers, facilities, and providers of air
ambulance services to submit the information necessary to initiate the
open negotiation period, or may seek additional information to inform
good faith open negotiations, such as through use of a supplemental
open negotiation form, the July 2021 interim final rules require plans
and issuers to provide a telephone number and email address for
providers, facilities, and providers of air ambulance services to
initiate the open negotiation period, and the October 2021 interim
final rules permit a party to initiate the open negotiation period by
sending the standard notice of initiation electronically to the email
address identified in the notice of denial of payment or initial
payment. Accordingly, a plan or issuer cannot refuse to accept the
standard notice of initiation of open negotiation from a provider,
facility, or provider of air ambulance services because the provider or
facility did not utilize the plan's or issuer's online portal when the
standard notice of initiation of open negotiation is provided in a
manner consistent with the requirements of the July 2021 and October
2021 interim final rules.
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\8\ 26 CFR 54.9816-8T(b)(2)(iii)(B), 29 CFR 2590.716-
8(b)(2)(iii)(B), and 45 CFR 149.510(b)(2)(iii)(B).
\9\ 86 FR 55980, 55990 (Oct. 7, 2021).
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In addition, upon request by the provider, facility, or provider of
air ambulance services, a plan or issuer must provide, in a timely
manner, information about whether the QPA includes contracted rates
that were not set on a fee-for-service basis for the specific items and
services and whether the QPA for those items and services was
determined using underlying fee schedule rates or a derived amount.\10\
If an eligible database was used to determine the QPA, the plan or
issuer must provide information to identify which database was used.
Similarly, if a related service code was used to determine the QPA for
an item or service billed under a new service code, the plan or issuer
must provide information to identify which related service code was
used.
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\10\ 26 CFR 54.9816-6T(d)(2)(i), 29 CFR 2590.716-6(d)(2)(i), and
45 CFR 149.140(d)(2)(i). Under the July 2021 interim final rules,
plans and issuers are required to calculate the QPA using underlying
fee schedule rates or derived amounts when the plan or issuer has
sufficient information to calculate the median of its contracted
rates, but the payments under the contractual agreements are not on
a fee-for-service basis (such as bundled or capitation payments). 26
CFR 54.9816-6T(b)(2)(iii), 29 CFR 2590.716-6(b)(2)(iii), 45 CFR
149.140(b)(2)(iii). Plans and issuers are not otherwise permitted to
use underlying fee schedule rates or derived amounts to calculate
the QPA.
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Finally, upon request by the provider, facility, or provider of air
ambulance services, the plan or issuer must provide a statement, if
applicable, that the plan's or issuer's contracted rates include risk-
sharing, bonus, penalty, or other incentive-based or retrospective
payments or payment adjustments that were excluded for purposes of
calculating the QPA for the items and services involved.
C. October 2021 Interim Final Rules
The October 2021 interim final rules build on the July 2021 interim
final rules and implement the Federal IDR process under sections
9816(c) and 9817(b) of the Code, sections 716(c) and 717(b) of ERISA,
and sections 2799A-1(c) and 2799A-2(b) of the PHS Act.
The October 2021 interim final rules provide for a Federal IDR
process that group health plans and health insurance issuers offering
group or individual health insurance coverage and nonparticipating
providers, facilities, and providers of air ambulance services may use
to determine the out-of-network rate for items and services that are
emergency services, non-emergency services furnished by
nonparticipating providers with respect to patient visits to
participating facilities, and air ambulance services furnished by
nonparticipating providers of air ambulance services, where an All-
Payer Model Agreement or specified State law does not apply. The
October 2021 interim final rules generally specify rules to implement
the Federal IDR process, including the requirements governing the open
negotiation period; the initiation of the Federal IDR process; the
Federal IDR process following initiation, including the selection of a
certified IDR entity, submission of offers, payment determinations, and
written decisions; costs of the Federal IDR process; certification of
IDR entities, including the denial or revocation of certification of an
IDR entity; and the collection of information related to the Federal
IDR process from certified IDR entities to satisfy reporting
requirements under the statute.
The October 2021 interim final rules provide that, not later than
30 business days after selection of a certified IDR entity, the
certified IDR entity must select one of the offers submitted by the
plan or issuer and the provider, facility, or provider of air ambulance
services to be the out-of-network rate for the qualified IDR item or
service.\11\ For each qualified IDR item or service, the amount by
which this out-of-network rate exceeds the cost-sharing amount for the
qualified IDR item or service is the total plan or coverage payment
(with any initial payment made by the plan or issuer counted towards
the total plan or coverage payment).
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\11\ Qualified IDR item or service has the same meaning as set
forth in 26 CFR 54.9816-8T(a)(2)(xii), 29 CFR 2590.716-8(a)(2)(xii),
and 45 CFR 149.510(a)(2)(xii).
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The October 2021 interim final rules state that, in selecting the
offer, the certified IDR entity must consider the QPA for the
applicable year for the same or similar item or service, or, in the
case of batched or bundled items or services, the QPA or QPAs for the
applicable year. The preamble to the July 2021 interim final rules
provides that if multiple items and services are reimbursed under non-
fee-for-service contractual arrangements, such as a bundled or
capitated arrangement, and are billed for under a single billing code,
plans and issuers must calculate a QPA for each item or service using
the underlying fee schedule rates for the relevant items and services
if the underlying fee schedule rates are available.\12\ If there is no
underlying fee schedule rate for an item or service, the plan or issuer
must calculate the QPA
[[Page 52621]]
using a derived amount.\13\ In addition, the October 2021 interim final
rules state that the certified IDR entity must also consider
information requested by, or submitted by the parties to, the certified
IDR entity relating to the offer, to the extent a party provides
credible information that is not otherwise prohibited under 26 CFR
54.9816-8T(c)(4)(v), 29 CFR 2590.716-8(c)(4)(v), and 45 CFR
149.510(c)(4)(v).
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\12\ 86 FR 36893 (July 13, 2021).
\13\ The Departments also specify an alternative method to
calculate the QPA when there is insufficient information based on
contracted rates. See 26 CFR 54.9816-6T(c)(2)-(4), 29 CFR 2590.716-
6(c)(2)-(4), and 45 CFR 149.140(c)(2)-(4).
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The October 2021 interim final rules also require the parties to
provide certain information to the certified IDR entity, including
practice size and practice specialty or type; geographic region used to
calculate the QPA; the QPA for the applicable year for the same or
similar item or service as the qualified IDR item or service; and, if
applicable, information showing that the Federal IDR process is
inapplicable to the dispute. In addition, prior to vacatur in the
United States District Court for the Eastern District of Texas, in the
cases of Texas Medical Association, et al. v. United States Department
of Health and Human Services, et al., Case No. 6:21-cv-425 (E.D. Tex.)
(Texas Medical Association) (February 23, 2022) and LifeNet, Inc. v.
United States Department of Health and Human Services, et al., Case No.
6:22-cv-162 (E.D. Tex.) (LifeNet) (July 26, 2022), these interim final
rules specified that the certified IDR entity may request additional
information relating to the parties' offers and must consider credible
additional information submitted, as further described in the next
paragraph, that relates to the parties' offers and the qualified IDR
item or service that is the subject of a payment determination to
determine if the information submitted clearly demonstrates that the
QPA is materially different from the appropriate out-of-network rate
(unless the information relates to a factor that the certified IDR
entity is prohibited from considering). For this purpose, the October
2021 interim final rules specify that credible information is
information that upon critical analysis is worthy of belief and is
trustworthy.\14\ Prior to vacatur in Texas Medical Association, the
term ``material difference'' was defined to mean a substantial
likelihood that a reasonable person with the training and
qualifications of a certified IDR entity making a payment determination
would consider the information important in determining the out-of-
network rate and view the information as showing that the QPA is not
the appropriate out-of-network rate.\15\
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\14\ 26 CFR 54.9816-8T(a)(2)(v), 29 CFR 2590.716-8(a)(2)(v), and
45 CFR 149.510(a)(2)(v).
\15\ 26 CFR 54.9816-8T(a)(2)(viii), 29 CFR 2590.716-
8(a)(2)(viii), and 45 CFR 149.510(a)(2)(viii).
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For items and services that are not air ambulance services, in
determining which offer to select, the certified IDR entity must
consider the following additional information under certain
circumstances:
1. The level of training, experience, and quality and outcomes
measurements of the provider or facility that furnished the qualified
IDR item or service (such as those endorsed by the consensus-based
entity authorized in section 1890 of the Social Security Act).
2. The market share held by the provider or facility or that of the
plan or issuer in the geographic region in which the qualified IDR item
or service was provided.
3. The acuity of the participant, beneficiary, or enrollee who
received the qualified IDR item or service, or the complexity of
furnishing the qualified IDR item or service to the participant,
beneficiary, or enrollee.
4. The teaching status, case mix, and scope of services of the
facility that furnished the qualified IDR item or service, if
applicable.
5. Demonstration of good faith efforts (or lack thereof) made by
the provider or facility or the plan or issuer to enter into network
agreements with each other, and, if applicable, contracted rates
between the provider or facility and the plan or issuer during the
previous 4 plan years.
Under the October 2021 interim final rules, the certified IDR
entity may only consider this information submitted by the parties if
the information is credible and relates to the offer submitted by
either party.\16\ The certified IDR entity may not consider any
information submitted on the prohibited factors, including usual and
customary charges (including payment or reimbursement rates expressed
as a proportion of usual and customary charges); the amount that would
have been billed if the provider, facility, or provider of air
ambulance services were not subject to a prohibition on balance
billing; and payment or reimbursement rates payable by a public payor,
in whole or in part, for items and services furnished by the providers,
facilities, or providers of air ambulance services.\17\
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\16\ This requirement was vacated by the District Court in Texas
Medical Association.
\17\ 26 CFR 54.9816-8T(c)(4)(v), 29 CFR 2590.716-8(c)(4)(v), and
45 CFR 149.510(c)(4)(v). For this purpose, payment or reimbursement
rates payable by a public payor include payments or reimbursement
rates under the Medicare program under title XVIII of the Social
Security Act, the Medicaid program under title XIX of the Social
Security Act, the Children's Health Insurance Program under title
XXI of the Social Security Act, the TRICARE program under chapter 55
of title 10, United States Code, chapter 17 of title 38, United
States Code, and payment rates for demonstration projects under
section 1115 of the Social Security Act.
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The October 2021 interim final rules also provided, prior to
vacatur in Texas Medical Association and LifeNet, that after
considering the QPA, additional information requested by the certified
IDR entity from the parties, and all of the credible information
submitted by the parties that is consistent with the requirements and
is not prohibited information, the certified IDR entity must select the
offer closest to the QPA, unless the certified IDR entity determined
that the credible information submitted by the parties clearly
demonstrates that the QPA is materially different from the appropriate
out-of-network rate, or if the offers are equally distant from the QPA
but in opposing directions. In those cases, the October 2021 interim
final rules required the certified IDR entity to select the offer that
the certified IDR entity determines best represents the value of the
item or service, which could be either party's offer.
Not later than 30 business days after the selection of the
certified IDR entity, the certified IDR entity must notify parties to
the dispute of the selection of the offer and provide a written
decision,\18\ which must be submitted to the parties and the
Departments through the Federal IDR portal.\19\ The October 2021
interim final rules also provided that if the certified IDR entity did
not choose the offer closest to the QPA, this written decision must
include an explanation of the credible information that the certified
IDR entity determined demonstrated that the QPA was materially
different from the appropriate out-of-network rate.
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\18\ 26 CFR 54.9816-8T(c)(4)(vi)(A), 29 CFR 2590.716-
8(c)(4)(vi)(A), and 45 CFR 149.510(c)(4)(vi)(A).
\19\ The Federal IDR portal is available at https://www.nsa-idr.cms.gov and must be used throughout the Federal IDR process to
maximize efficiency and reduce burden.
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The October 2021 interim final rules also implemented the Federal
IDR process for qualified IDR services that are air ambulance services.
The process for a certified IDR entity to select an offer in a dispute
related to qualified IDR services that are air ambulance services is
essentially the same as that for other qualified IDR items or services.
As with disputes related to qualified IDR items or services that are
not air
[[Page 52622]]
ambulance services, in determining which offer to select, the No
Surprises Act and October 2021 interim final rules provide that the
certified IDR entity must consider the QPA for the applicable year for
the qualified IDR services that are air ambulance services. The No
Surprises Act and the October 2021 interim final rules likewise
specified additional circumstances, in addition to the QPA, that the
certified IDR entity must consider in making the payment determination
for air ambulance services. With respect to air ambulance services, the
certified IDR entity is required to consider, to the extent the parties
provide credible information, a different set of additional
circumstances:
1. The quality and outcomes measurements of the provider that
furnished the services.
2. The acuity of the condition of the participant, beneficiary, or
enrollee receiving the service, or the complexity of furnishing the
service to the participant, beneficiary, or enrollee.
3. The training, experience, and quality of the medical personnel
that furnished the air ambulance services.
4. Ambulance vehicle type, including the clinical capability level
of the vehicle.
5. Population density of the point of pick-up (as defined in 42 CFR
414.605) for the air ambulance (such as urban, suburban, rural, or
frontier).
6. Demonstrations of good faith efforts (or lack thereof) made by
the nonparticipating provider of air ambulance services or the plan or
issuer to enter into network agreements with each other and, if
applicable, contracted rates between the provider of air ambulance
services and the plan or issuer during the previous 4 plan years.
As with qualified IDR items or services that are not air ambulance
services, the October 2021 interim final rules provide that after
considering the QPA, additional information requested by the certified
IDR entity from the parties, and all of the credible information
submitted by the parties that is consistent with the requirements and
is not prohibited information, the certified IDR entity must select the
offer closest to the QPA, unless the certified IDR entity determined
that the credible information submitted by the parties clearly
demonstrates that the QPA is materially different from the appropriate
out-of-network rate, or if the offers are equally distant from the QPA
but in opposing directions. In those cases, the October 2021 interim
final rules require the certified IDR entity to select the offer that
the certified IDR entity determined best represents the value of the
item or service, which could be either party's offer.
D. Public Comments Received in Response to the July 2021 and October
2021 Interim Final Rules
In response to the July 2021 and October 2021 interim final rules,
the Departments received thousands of comments on many different
aspects of the rules. In particular, the Departments received many
comments related to a clarification in the preamble to the October 2021
interim final rules \20\ stating that the July 2021 interim final rules
do not require the plan or issuer to calculate the participant's,
beneficiary's, or enrollee's cost sharing using the QPA for the service
code submitted by the provider or facility, and that instead the plan
or issuer could calculate the participant's, beneficiary's, or
enrollee's cost sharing using the QPA for a downcoded service code that
the plan or issuer determined was more appropriate. Many of these
comments addressed the information required by the July 2021 interim
final rules that must be shared about the QPA, the importance of this
disclosure, and how additional disclosures related to the QPA would be
useful in the context of the Federal IDR process, particularly when the
QPA is based on a service code or modifier that is different than the
one the provider or facility billed. The Departments also received many
comments related to the payment determination standards under the
Federal IDR process, including the provisions that govern the certified
IDR entity's consideration of the enumerated factors. These final rules
address only the provisions related to these comments, and they make
changes in light of the decisions in Texas Medical Association and
LifeNet. The Departments intend to address comments related to other
provisions of the July 2021 and October 2021 interim final rules,
including comments received in response to the July 2021 interim final
rules related to the disclosure requirements that are not specifically
related to downcoded service codes, at a later date.
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\20\ See 86 FR 55997-98 n.35.
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1. QPA Disclosure Requirements
With respect to the information that must be shared about the QPA,
the Departments received comments on both the July 2021 interim final
rules and the October 2021 interim final rules supporting the
disclosure requirement and emphasizing the importance of ensuring that
the QPA and other information related to the item or service are
provided to providers, facilities, and providers of air ambulance
services at the time of the initial payment or notice of denial of
payment. Many commenters on the July 2021 interim final rules stressed
that the methodology to calculate the QPA should be transparent, and
that the Departments should expand the range of information that is
shared with providers, facilities, and providers of air ambulance
services with the QPA. Some commenters felt the degree of disclosure
was insufficient, and that it provided too much power and discretion to
plans and issuers. Others, however, questioned whether plans, in
particular, would be able to obtain the information required under the
July 2021 interim final rules, as much of the information may be in the
control of vendors or other service providers. In particular, the
Departments received comments in response to the July 2021 interim
final rules and the October 2021 interim final rules requesting that
the disclosures that must be provided with each initial payment or
notice of denial of payment include additional information about how
the QPA was determined to ensure that providers, facilities, and
providers of air ambulance services have sufficient information when
the Federal IDR process is used for a payment determination. For
example, commenters requested that plans and issuers be required,
without a request, to provide information on the number of contracts
and the geographic region used to calculate the QPA, whether the QPA is
based on downcoding \21\ of the billed claim, information about the use
of modifiers in calculating the QPA, the types of specialties and
subspecialties that have contracted rates included in the data set used
to determine the QPA, and whether bonuses and supplemental payments
were paid to in-network providers.
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\21\ Downcode is defined in these final rules at 26 CFR 54.9816-
6, 29 CFR 2590.716-6, and 45 CFR 149.30, to mean the alteration by a
plan or issuer of a service code to another service code, or the
alteration, addition, or removal by a plan or issuer of a modifier,
if the changed code or modifier is associated with a lower QPA than
the service code or modifier billed by the provider, facility, or
provider of air ambulance services.
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The manner in which items and services are coded, including the
concept of downcoding claims was reflected in both the July 2021
interim final rules and the October 2021 interim final rules. The
preamble to the July 2021 interim final rules noted that it is
important that the QPA methodology account for modifiers that affect
payment rates.\22\ The preamble to the
[[Page 52623]]
October 2021 interim final rules noted that the Departments are aware
that some plans and issuers review claims and alter the service code or
modifier submitted by the provider or facility to another service code
or modifier that the plan or issuer determines to be more appropriate
(a practice commonly referred to as ``downcoding'' when the adjustment
results in a lower reimbursement, as noted in the preamble to the
October 2021 interim final rules).\23\ Some commenters expressed
concern that plans and issuers may calculate the QPA for a lower level
service code (and/or modifier) instead of calculating the QPA for the
particular service code or modifier specified in the claim submitted
for reimbursement. These commenters stated that it is important for
providers and facilities to know whether the plan or issuer has
downcoded a particular claim that is subject to the balance billing
protections in the No Surprises Act to ensure that providers receive
information that may be relevant to the open negotiation process and
that could inform a provider's offer in the Federal IDR process, and
which the provider has no other means of ascertaining. Several
commenters requested that these final rules require plans and issuers
to disclose whether the claim has been downcoded for purposes of
computing the QPA and include an explanation of why the claim was
downcoded, as well as what the QPA would have been had the claim not
been downcoded.
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\22\ The preamble to the July 2021 interim final rules also
noted that modifiers affect the payment rate because, for example,
modifiers can be used to indicate that the work required to provide
a service in a particular instance was significantly greater--or
significantly less--than the service typically required. See 86 FR
36891.
\23\ See 86 FR 55997-98.
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2. Payment Determination Standards Under the Federal IDR Process
With respect to the payment determination standards under the
Federal IDR process, the Departments received numerous comments from
various stakeholders about the provisions that govern the certified IDR
entity's consideration of the statutory factors during the payment
determination process. Many commenters supported the approach set forth
in the October 2021 interim final rules that directs the certified IDR
entity to begin with the QPA as a baseline when making a payment
determination, which those commenters highlighted as an important part
of the payment determination process that would ensure that the
surprise billing provisions lead to lower health care costs for all
consumers. Furthermore, some commenters stated that the approach taken
in the October 2021 interim final rules is crucial to achieving the
budget savings the Congressional Budget Office calculated. Those
commenters stated that the approach taken would shield consumers from
surprise bills and ever higher insurance premium costs. Commenters
stated that the October 2021 interim final rules reinforce the
statutory directive that the QPA is the primary consideration for the
certified IDR entity. Commenters also stated this use of the QPA
represents a reasonable, market-based rate and would encourage greater
participation in health plan networks.
Commenters noted that there may be circumstances in which the
appropriate out-of-network rate would exceed the QPA, and that the
October 2021 interim final rules properly provide a pathway for the
certified IDR entity to reach that determination when it can be
justified. These commenters highlighted that nothing in the October
2021 interim final rules required a certified IDR entity to default to
the selection of the QPA or the offer closest to it, but rather that
the rule correctly mandated that all credible information be
considered. Commenters also stated that it was not unreasonable to
require a party to document why the QPA is not the appropriate payment
amount. Other commenters raised concerns about giving the same weight
to all factors because many of the additional circumstances outlined in
the rule, such as patient acuity and complexity of care, could already
be incorporated into the QPA calculation. Commenters also noted that
the October 2021 interim final rules provide clear guidance to
certified IDR entities, which would reduce variability in payment
determinations and better position the parties to settle disputes
before reaching the Federal IDR process, by giving the parties a better
sense of how payment determinations would be made.
Other commenters disagreed with the approach under the October 2021
interim final rules and expressed opposition to the emphasis placed on
the QPA during the Federal IDR process. Many of these commenters
criticized the rule as establishing a rebuttable presumption in favor
of the QPA as the out-of-network rate while failing to equip the
parties with the necessary information to rebut the presumption. Some
commenters stated that the Departments disregarded bipartisan
Congressional intent and tipped the scales in the Federal IDR process
in favor of health plans and issuers. Commenters expressed concern that
emphasizing the QPA ignores the complexity of billing factors, such as
modifiers and the practice of bundling multiple health care services
under a single billing code, and creates an incentive for the plan or
issuer to downcode claims in bad faith. Commenters also expressed
concern that the prominence of the QPA could drive down reimbursement
rates for providers that are currently reimbursed above the median
contracted rate, which they argued could jeopardize network adequacy
and viability of physician practices and, commenters claimed, further
drive down the QPA. A number of commenters stated that the emphasis
given to the QPA would provide an incentive for plans and issuers to
prefer out-of-network care, potentially resulting in reduced networks,
because, ultimately, plans and issuers would pay the QPA rather than a
market rate driven by the particular circumstances of the care
delivered. Commenters also asserted that showing that the QPA is
materially different from the appropriate out-of-network rate would
burden providers and facilities who lack the resources to gather and
submit this information during the Federal IDR process.
Commenters who disagreed with the approach set forth in the October
2021 interim final rules stated that certain provisions created a
rebuttable presumption that the QPA is the appropriate out-of-network
rate, and these commenters requested that the Departments remove these
provisions, and instead issue rulemaking and guidance that instructs
certified IDR entities to consider all permissible and relevant
information submitted by the parties. Other commenters suggested
alternative approaches for the provisions that govern the certified IDR
entity's consideration of the enumerated factors. Some commenters
requested that equal weight be given to the QPA and the contracted
rates between the provider or facility and plan or issuer during the
previous 4 years. Other commenters requested that the Departments
replace the QPA as the baseline in the Federal IDR process with a
different amount, such as the actual amount paid to a particular out-
of-network provider for the same or similar item or service or the
median contracted rate based on the amount negotiated under each
contract the provider has with a plan or issuer.
3. Payment Determinations for Air Ambulance Services
A majority of commenters raised similar points with regard to the
Federal IDR process for both non-air ambulance items and services and
air ambulance
[[Page 52624]]
services. Some supported the emphasis on the QPA, while others
disagreed with the use of the QPA as the baseline in the Federal IDR
process. These commenters raised concerns about the transparency of the
calculation of the QPA, and questioned whether the QPA is the
appropriate out-of-network rate. Several commenters stressed that the
use of the QPA as a baseline also raises concerns that are unique to
air ambulance services. Some commenters highlighted the prevalence of
single-case agreements for air ambulance services, which the commenters
interpreted as including settlements of post-service claims. The
commenters asserted that, because of the prevalence of these
agreements, the QPA does not adequately reflect market rates for air
ambulance services and the QPA would be lower than appropriate. Other
commenters argued that hospital-based providers of air ambulance
services are subsidized by the related hospitals, so including the
rates of these providers in the QPA calculation with the rates of other
air ambulance providers would improperly lower the QPA and therefore
the use of the QPA as a baseline would not be appropriate. Another
commenter argued that the negotiated rates of the few in-network
providers for air ambulance services tend to be inflated by their
disproportionately large market power, leading to artificially high air
ambulance rates and an inflated QPA value. These commenters proposed
that the rules should direct the certified IDR entities to take into
account market concentration and prices charged by non-profit
affiliated air ambulance providers because air ambulance services owned
by private equity and publicly-traded companies receive higher payments
and subsequently generate larger and more frequent surprise bills than
their non-profit-affiliated counterparts. Other commenters disagreed
and stated that the Federal IDR process should not make such a
distinction among providers of air ambulance services. One commenter
stated that Congress clearly recognized the variation in air ambulance
services in distinguishing the six ``additional circumstances'' \24\
specific to air ambulance services that certified IDR entities should
consider.
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\24\ Under section 9817(b)(5)(C) of the Code, section
717(b)(5)(C) of ERISA, and section 2799A-2(b)(5)(C) of the PHS Act,
those six additional circumstances are: (1) the quality and outcomes
measurements of the provider that furnished such services; (2) the
acuity of the individual receiving such services or the complexity
of furnishing such services to such individual; (3) the training,
experience, and quality of the medical personnel that furnished such
services; (4) the ambulance vehicle type, including the clinical
capability level of such vehicle; (5) population density of the
point of pick-up (such as urban, suburban, rural, or frontier); and
(6) demonstrations of good faith efforts (or lack of good faith
efforts) made by the nonparticipating provider or nonparticipating
facility or the plan or issuer to enter into network agreements and,
if applicable, contracted rates between the provider and the plan or
issuer, as applicable, during the previous 4 plan years.
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4. The Certified IDR Entity's Written Decision
With respect to the certified IDR entity's written decision,
several commenters supported the requirement for the certified IDR
entity to provide a written decision, including the explanation of the
underlying rationale for the certified IDR entity's determination.
Other commenters stressed, however, that requiring the explanation of
the rationale only if the certified IDR entity determined that the QPA
was materially different from the appropriate out-of-network rate could
discourage certified IDR entities from considering additional factors.
A few commenters requested an explanation be required when the
certified IDR entity selected the amount closest to the QPA, including
how the information about the other required considerations was
assessed while others stated that a robust explanation should be
required of the certified IDR entity in all cases. Commenters also
stated that requiring an explanation in all cases would ensure that
certified IDR entities considered all information submitted by the
parties and allow the parties to fully understand the rationale behind
the certified IDR entity's determination. Commenters asserted that this
could improve the quality and efficiency of the IDR process over time,
as parties become better informed as to the types of information
certified IDR entities find credible and the circumstances in which the
parties should pursue the IDR process. Other commenters requested the
Departments either eliminate the requirement for a written decision or
require a similar analysis in all written decisions.
E. Litigation Regarding Requirements Related to Surprise Billing; Part
II
On October 28, 2021, the Texas Medical Association, a trade
association representing physicians, and a Texas physician filed a
lawsuit against the Departments and the Office of Personnel Management
(OPM), asserting that certain provisions of the October 2021 interim
final rules relating to the certified IDR entities' consideration of
the QPA, as well as additional factors related to items and services
that are not air ambulance services, should be vacated. Plaintiffs
argued that the interim final rules ignored Congress's intent that
certified IDR entities weigh the QPA and other factors without favoring
any factor, and they asserted that, as a result, the rules would skew
IDR results in favor of plans and issuers. On February 23, 2022, the
United States District Court for the Eastern District of Texas
(District Court) issued a memorandum opinion and order that vacated
portions of the October 2021 interim final rules governing aspects of
the Federal IDR process related to non-air ambulance qualified IDR
items or services including: (1) the definition of ``material
difference;'' (2) the requirement that a certified IDR entity must
select the offer closest to the QPA unless the certified IDR entity
determines that credible information submitted by either party under 26
CFR 54.9816-8T(c)(4)(i), 29 CFR 2590.716-8(c)(4)(i), and 45 CFR
149.510(c)(4)(i) clearly demonstrates that the QPA is materially
different from the appropriate out-of-network rate for non-air
ambulance qualified IDR items or services, or if the offers are equally
distant from the QPA but in opposing directions; (3) the requirement
that the certified IDR entity may only consider the additional
information submitted by either party to the extent that the credible
information related to the circumstances under 26 CFR 54.9816-
8T(c)(4)(i), 29 CFR 2590.716-8(c)(4)(i), and 45 CFR 149.510(c)(4)(i)
clearly demonstrates that the QPA is materially different from the
appropriate out-of-network rate for non-air ambulance qualified IDR
items or services; (4) the dispute resolution examples; and (5) the
requirement that, if the certified IDR entity does not choose the offer
closest to the QPA, the certified IDR entity's written decision must
include an explanation of the credible information that the certified
IDR entity determined demonstrated that the QPA was materially
different from the appropriate out-of-network rate, based on the
factors certified IDR entities are permitted to consider with respect
to the qualified IDR item or service.\25\
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\25\ Tex. Med. Ass'n, et al. v. U.S. Dept. of Health and Human
Servs., et al., Case No. 6:21-cv-425 (E.D. Tex.).
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On April 27, 2022, LifeNet, Inc., a provider of air ambulance
services, filed a lawsuit against the Departments and OPM seeking the
vacatur of additional provisions of the October 2021 interim final
rules applicable to air ambulance services. In particular, LifeNet
alleged that the requirement codified in the last sentence of 26 CFR
54.9817-2T(b)(2), 29 CFR 2590.717-2(b)(2), and 45 CFR
[[Page 52625]]
149.520(b)(2) that the certified IDR entity may consider information
submitted by a party only if the information ``clearly demonstrate[s]
that the qualifying payment amount is materially different from the
appropriate out-of-network rate'' should be vacated. On July 26, 2022,
the District Court issued a memorandum opinion and order vacating this
language.\26\
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\26\ LifeNet, Inc. v. United States Department of Health and
Human Services, et al., Case No. 6:22-cv-162 (E.D. Tex.).
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F. Scope and Purpose of This Rulemaking
As discussed in more detail later in this preamble, upon review of
the comments the Departments received on the information that must be
shared about the QPA when a service is downcoded and with respect to
the Federal IDR process, and in light of the District Court's
memorandum opinions and orders in Texas Medical Association and
LifeNet, the Departments have determined that it is appropriate to
issue these final rules to finalize parts of the July 2021 and October
2021 interim final rules related to the information that must be
disclosed about the QPA under 26 CFR 54.9816-6T(d), 29 CFR 2590.716-
6(d), and 45 CFR 149.140(d) to address downcoding; related to the
certified IDR entity's consideration of the statutory factors when
making a payment determination under the Federal IDR process at 26 CFR
54.9816-8T(c)(4)(iii)-(iv) and 54.9817T-2(b), 29 CFR 2590.716-
8(c)(4)(iii)-(iv) and 2590.717-2(b), and 45 CFR 149.510(c)(4)(iii)-(iv)
and 149.520(b); and related to the certified IDR entity's written
decision at 26 CFR 54.9816-8T(c)(4)(vi)(B), 29 CFR 2590.716-
8(c)(4)(vi)(B), and 45 CFR 149.510(c)(4)(vi)(B). These final rules also
include changes to remove from the regulations the language vacated by
the District Court.
This rulemaking is purposefully narrow in scope and is intended to
address only certain issues critical to the implementation and
effective operation of the Federal IDR process. The Departments intend
to finalize the remaining provisions of the July 2021 and October 2021
interim final rules after further consideration of comments.
II. Overview of Final Rules
A. Information To Be Shared About the Qualifying Payment Amount
As described earlier in this preamble, the July 2021 interim final
rules require plans and issuers to make certain disclosures with each
initial payment or notice of denial of payment. When the QPA serves as
the recognized amount, or as the amount upon which cost sharing is
based with respect to air ambulance services, plans and issuers must
disclose the QPA and certain information related to the QPA for the
item or service involved, as well as certain additional information,
upon request of the provider, facility, or provider of air ambulance
services for each item or service involved.\27\
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\27\ 26 CFR 54.9816-6T(d), 29 CFR 2590.716-6(d), and 45 CFR
149.140(d).
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As stated in the preamble to the July 2021 interim final rules, the
Departments seek to ensure transparent and meaningful disclosure of
information relating to the calculation of the QPA for providers,
facilities, and providers of air ambulance services, while at the same
time minimizing administrative burdens on health plans and issuers and
on the Federal IDR process. The Departments sought to balance those
competing interests by, on the one hand, requiring plans and issuers to
make certain disclosures with each initial payment or notice of denial
of payment and to provide certain additional information upon request
by the provider, facility, or provider of air ambulance services and,
on the other hand, avoiding more wide-reaching disclosure requirements
that could add to the costs and burdens of adjudicating claims subject
to the surprise billing protections in the No Surprises Act.
After review of the comments submitted on the July 2021 interim
final rules regarding downcoding and on the clarification in the
preamble to the October 2021 interim final rules stating that, under
the July 2021 interim final rules, a plan or issuer may calculate the
QPA using a downcoded service code, including the comments suggesting
how the disclosure requirements could be modified in light of this
clarification, the Departments have concluded that additional
disclosure of information about the QPA is appropriate.\28\ This
additional disclosure will ensure that providers, facilities, and
providers of air ambulance services receive information regarding the
QPA that aids in their meaningful participation in open negotiation and
the Federal IDR process in all payment disputes that involve qualified
items or services that have been subject to downcoding.
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\28\ 86 FR 55997-98 (October 7, 2021).
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Specifically, the Departments are of the view that additional
information would be helpful in cases in which the plan or issuer has
downcoded the billed claim to ensure that providers, facilities, and
providers of air ambulance services receive the relevant information
from a plan or issuer that is needed to engage in a productive open
negotiation period. Without information on what the QPA would have been
had the claim not been downcoded, the provider, facility, or provider
of air ambulance services may be at a disadvantage compared to the plan
or issuer. In cases in which the plan or issuer has downcoded the
billed claim and asserts that the QPA that corresponds with the
downcoded claim is the correct total payment amount, it is of
particular importance that the provider, facility, or provider of air
ambulance services knows that the item or service in question has been
downcoded and has information regarding both the QPA for the downcoded
claim and the amount that would have been the QPA had the service code
or modifier not been downcoded. In the Departments' view, this
information may be critical to the provider, facility, or provider of
air ambulance services in developing an offer or submitting information
if it believes that the QPA calculated by the plan or issuer does not
best represent the value of the item or service provided.
Furthermore, the requirement to disclose this additional
information will increase transparency by ensuring that the provider,
facility, or provider of air ambulance services has sufficient
information about the QPA to submit an informed offer, including how it
relates to the billed claim. This increased transparency will aid in
the open negotiation process by helping providers, facilities, and
providers of air ambulance services to understand how the plan or
issuer arrived at the relevant QPA in relation to the billed claim.
This increased transparency will inform the provider's, facility's, or
provider of air ambulance services' decision whether to initiate open
negotiation and the Federal IDR process, as well as its determination
of the amount that it submits as its offer.\29\ Further, this
requirement will help a provider, facility, or provider of air
ambulance services ascertain what information to provide the certified
IDR entity to demonstrate that the provider's, facility's, or provider
of air ambulance
[[Page 52626]]
services' offer best represents the value of the item or service. If
submitted for the certified IDR entity's consideration, this
information will also aid the certified IDR entity in selecting the
offer that best represents the value of the item or service by ensuring
that the certified IDR entity will have additional pertinent
information about the item or service. For example, in a dispute that
concerns a qualified IDR service for which the plan or issuer downcoded
the billed service code, the provider, facility, or provider of air
ambulance services may present information showing that the billed
service code was more appropriate than the downcoded service code. In
such an instance, the certified IDR entity could determine that the QPA
based on the downcoded service code does not sufficiently encompass the
complexity of furnishing the qualified IDR service because it was based
on a service code for a different service from the one furnished. If
the certified IDR entity makes such a determination, then the amount
that would have been the QPA had the service code or modifier not been
downcoded may be relevant to the certified IDR entity in determining
which offer best represents the value of the qualified IDR item or
service.
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\29\ The Departments understand that many plans and issuers make
initial payments that are equivalent to or are informed by the
corresponding QPA for the item or service at issue. As noted in in
the preamble to the July 2021 interim final rules, the initial
payment should be an amount that the plan or issuer reasonably
intends to be payment in full based on the relevant facts and
circumstances, which may be higher or lower than the QPA, as
required under the terms of the plan or coverage, prior to the
beginning of any open negotiation or initiation of the Federal IDR
process. 86 FR 36872, 36900 (July 13, 2021).
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Therefore, the Departments are issuing these final rules to add a
definition for the term ``downcode'' to 26 CFR 54.9816-6, 29 CFR
2590.716-6, and 45 CFR 149.140; and final rules under 26 CFR 54.9816-
6(d), 29 CFR 2590.716-6(d), and 45 CFR 149.140(d) to require additional
information about the QPA that must be provided with an initial payment
or notice of denial of payment, without a provider, facility, or
provider of air ambulance services having to make a request for this
information, in cases in which the plan or issuer has downcoded the
billed claim. Although ``downcoding'' is being defined for the first
time in these final rules, the concept was reflected in both sets of
interim final rules. Though neither set of interim final rules
specifically defines a term for this practice, the interim final rules
described the practice and explained that it was permissible under
certain circumstances. See 86 FR 55997-98 n.35 (clarification in
October 2021 interim final rules regarding requirements of July 2021
interim final rules). Indeed, as described previously, the Departments
received several comments in response to the July 2021 interim final
rules and the October 2021 interim final rules requesting that the
disclosures that must be provided with each initial payment or notice
of denial of payment include additional information about how the QPA
was calculated to ensure that providers, facilities, and providers of
air ambulance services have sufficient information when the Federal IDR
process is used for a payment determination. For example, commenters
requested that plans and issuers be required, without a request, to
provide information on the number of contracts and the geographic
region used to calculate the QPA, whether the QPA was calculated based
on a downcoded billed claim, information about the use of modifiers in
calculating the QPA, the types of specialties and subspecialties that
have contracted rates included in the data set used to determine the
QPA, and whether bonuses and supplemental payments were paid to in-
network providers.
These final rules define the term ``downcode,'' as described in the
preamble to the October 2021 interim final rules, to mean the
alteration by a plan or issuer of a service code to another service
code, or the alteration, addition, or removal by a plan or issuer of a
modifier, if the changed code or modifier is associated with a lower
QPA than the service code or modifier billed by the provider, facility,
or provider of air ambulance services.
These final rules also specify that, if a QPA is based on a
downcoded service code or modifier, in addition to the information
already required to be provided with an initial payment or notice of
denial of payment, a plan or issuer must provide a statement that the
service code or modifier billed by the provider, facility, or provider
of air ambulance services was downcoded; an explanation of why the
claim was downcoded, including a description of which service codes
were altered, if any, and which modifiers were altered, added, or
removed, if any; and the amount that would have been the QPA had the
service code or modifier not been downcoded.
The Departments are continuing to consider comments on the July
2021 interim final rules about whether additional disclosures related
to the QPA calculation methodology should be required to be provided
with an initial payment or notice of denial of payment, or upon
request. The Departments note that the statute places the
responsibility for monitoring the accuracy of plans' and issuers' QPA
calculation methodologies with the Departments (and applicable state
authorities) by requiring audits of plans' and issuers' QPA calculation
methodologies,\30\ and the Departments have committed to conducting
audits. The Departments also stress that payment determinations in the
Federal IDR process should center on a determination of a total payment
amount for a particular item or service based on the facts and
circumstances of the dispute at issue, rather than an examination of a
plan's or issuer's QPA methodology.
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\30\ 86 FR 36872, 36899 (July 13, 2021).
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B. Payment Determinations Under the Federal IDR Process
The October 2021 interim final rules provide that, not later than
30 business days after the selection of the certified IDR entity, the
certified IDR entity must select one of the offers submitted by the
plan or issuer or the provider, facility, or provider of air ambulance
services as the out-of-network rate for the qualified IDR item or
service. In determining which offer to select, the October 2021 interim
final rules provided, prior to Texas Medical Association and LifeNet,
that the certified IDR entity must first look to the QPA, as it
represents a reasonable market-based payment for relevant items and
services, and then to additional information requested by the certified
IDR entity from the parties and other additional information submitted
by the parties. After considering the QPA and additional information,
the October 2021 interim final rules required the certified IDR entity
to select the offer closest to the QPA, unless the certified IDR entity
determined that the additional information requested by the certified
IDR entity and the credible information submitted by the parties
demonstrated that the QPA was materially different from the appropriate
out-of-network rate, or if the offers were equally distant from the QPA
but in opposing directions. In instances in which the certified IDR
entity determined that the credible information submitted by the
parties clearly demonstrated that the QPA was materially different from
the appropriate out-of-network rate, or when the offers were equally
distant from the QPA but in opposing directions, the October 2021
interim final rules state that the certified IDR entity must select the
offer that the certified IDR entity determined best represents the
value of the item or service, which could be either party's offer.
As stated earlier in this preamble, on February 23, 2022 and July
26, 2022, the District Court in Texas Medical Association and LifeNet
issued memorandum opinions and orders that vacated certain provisions
of the October 2021 interim final rules that govern aspects of the
Federal IDR process, including provisions that
[[Page 52627]]
provided guidance to certified IDR entities on selecting the
appropriate out-of-network rate in a payment determination. In the
October 2021 interim final rules, the Departments required certified
IDR entities to view the QPA as an appropriate payment amount, subject
to consideration of the information submitted by the parties related to
the additional circumstances outlined in the statute, as a mechanism to
ensure that certified IDR entities approached making payment
determinations in the Federal IDR process in a consistent manner. The
regulatory text required certified IDR entities to select the offer
closest to the QPA unless the certified IDR entity determined that
credible information submitted by a party clearly demonstrated that the
QPA was materially different from the appropriate out-of-network rate.
The preamble to the October 2021 interim final rules described the
relevant instructions to certified IDR entities as a ``rebuttable
presumption'' in favor of the QPA.
The District Court in Texas Medical Association and LifeNet vacated
the portions of the October 2021 interim final rules that it construed
as creating a rebuttable presumption in favor of the QPA. The
Departments note that these final rules are not intended to impose a
rebuttable presumption for payment determinations in the Federal IDR
process. The regulatory text in these final rules does not include the
provisions that the District Court reasoned would have the effect of
imposing such a presumption.
The Departments note that, in all cases, the QPA, which is
generally based on the median contracted rate for a qualified IDR item
or service, will be relevant to a payment determination, as it
represents the typical payment amount that a plan or issuer that is a
party to a payment determination will pay in-network providers,
facilities, and providers of air ambulance services for that particular
qualified IDR item or service. The Departments also note that, to the
extent the QPA is calculated in a manner that is consistent with the
detailed rules issued under the July 2021 interim final rules, and is
communicated in a way that satisfies the applicable disclosure
requirements, the QPA will meet the credibility requirement that
applies to the additional information and circumstances set forth in
these final rules.\31\ The credibility requirement is designed to
ensure that the additional information submitted by the parties to a
payment determination meet the same credibility standard that the QPA
already meets through other mechanisms, by virtue of the requirements
related to the QPA set forth in the July 2021 interim final rules. The
Departments also note that the credibility requirement is designed to
ensure that certified IDR entities have clear guidance on how to
evaluate potentially voluminous and complex information in a methodical
and consistent manner. Absent clear guidance on a process for
evaluating the different factors, there would be no guarantee of
consistency in how certified IDR entities reached determinations in
different cases. The Departments are of the view that this guidance is
also important because the QPA must be a quantitative figure, like the
offers that will be submitted in a payment determination. Generally,
these quantitative figures will be unlike the information received
related to the additional circumstances, which will often be
qualitative and open to subjective evaluation. Although the QPA is a
quantitative figure, the amount that best represents the value of the
qualified IDR items and services may be more or less than the QPA due
to additional circumstances that are not easily quantifiable such as
the care setting or the teaching status of the facility. It therefore
is reasonable to ensure that certified IDR entities consider the QPA, a
quantitative figure, and then consider the additional, likely-
qualitative factors, when determining the out-of-network rate--another
quantitative figure.
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\31\ To the extent there is a question whether a plan or issuer
has complied with the July 2021 interim final rules' requirements
for calculating the QPA, it is the Departments' (or applicable State
authorities') responsibility, not the certified IDR entity's, to
monitor the accuracy of the plan's or issuer's QPA calculation
methodology by conducting an audit of the plan's or issuer's QPA
calculation methodology. However, a provider or facility may always
assert to the certified IDR entity that additional information
points in favor of the selection of its offer as the out-of-network
payment amount, even where that offer is for a payment amount that
is different from the QPA.
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1. Requirement To Consider the QPA and Additional Information Submitted
In light of the Texas Medical Association and LifeNet decisions,
and in response to comments received on these provisions, the
Departments are finalizing rules that remove the provisions that the
District Court vacated and that adopt standards for making a payment
determination that are intended to achieve the statutory aims
articulated earlier in this preamble.
Congress granted the Departments statutory authority to ``establish
by regulation one independent dispute resolution process'' under which
certified IDR entities determine the amount of payment for an out-of-
network item or service.\32\ The Federal IDR process that the
Departments establish under this authority is to be ``in accordance
with the succeeding provisions of'' the cited statutory
subsections,\33\ including the statutory provisions describing the
factors for the certified IDR entity to consider in determining the
out-of-network payment amount. Under sections 9816(c)(5) and 9817(b)(5)
of the Code, sections 716(c)(5) and 717(b)(5) of ERISA, and sections
2799A-1(c)(5) and 2799A-2(b)(5) of the PHS Act, the statute provides
that with respect to payment determinations, the certified IDR entity
must always consider the QPA without the parties specifically bringing
it to the certified IDR entity's attention. Next, the statute provides
that the certified IDR entity must also consider ``additional
information'' or ``additional circumstances'' submitted to the
certified IDR entity.
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\32\ See section 9816(c)(2)(A) of the Code, section 716(c)(2)(A)
of ERISA, and section 2799A-1(c)(2)(A) of the PHS Act; see also
section 9817(b)(2)(A) of the Code, section 717(b)(2)(A) of ERISA,
and section 2799A-2(b)(2)(A) of the PHS Act.
\33\ Id.
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As explained later in this preamble, the Departments are of the
view that it is appropriate to exercise their authority under this
provision, and that it is in accordance with these statutory
provisions, to adopt a Federal IDR process that encourages a consistent
methodology for evaluation of information when making a payment
determination. The Departments are of the view that there is value in
ensuring that all certified IDR entities approach payment
determinations in a similar manner, which will promote consistency and
predictability in the process, thereby lowering administrative costs
and encouraging consistency in appropriate payments for out-of-network
services.\34\ The statute requires certified IDR entities to always
consider the QPA when making a payment determination, as it is the one
statutory consideration that will always be present in each payment
determination, whereas the parties may or may not choose to submit
[[Page 52628]]
information related to the additional circumstances as part of their
offer. Consideration of the QPA, which is the first-listed statutory
factor and a quantitative figure, will aid certified IDR entities in
their consideration of each of the other statutory factors, as these
entities will then be in a position to evaluate whether the
``additional'' factors present information that may not have already
been captured in the calculation of the QPA.
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\34\ See Cong. Budget Office, H.R. 5826, the Consumer
Protections Against Surprise Medical Bills Act of 2020, as
Introduced on February 10, 2020: Estimated Budgetary Effects at 1
(Feb. 11, 2020) (arbitrators ``would be instructed to look to the
health plan's median payment rate for in-network rate care,'' and as
a result ``average payment rates for both in- and out-of-network
care would move toward the median in-network rate,'' thereby
lowering health insurance premiums and budget deficits); see also
H.R. Rep. No. 116-615, pt. I, at 57-58 (2020).
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As commenters noted, there may be instances in which the QPA would
not adequately account for one or more of the additional factors. The
Departments note that these final rules do not require certified IDR
entities to default to the offer closest to the QPA or to apply a
presumption in favor of that offer. The Departments are of the view
that it will often be the case that the QPA represents an appropriate
out-of-network rate, as the QPA is largely informed by similar
information to what would be provided as information in support of the
additional statutory circumstances. Nonetheless, the Departments
acknowledge that the additional factors may be relevant in determining
the appropriate out-of-network rate, because the QPA may not account
for information specific to a particular item or service. Therefore,
these final rules do not require the certified IDR entity to select the
offer closest to the QPA. Rather, these final rules specify that
certified IDR entities should select the offer that best represents the
value of the item or service under dispute after considering the QPA
and all permissible information submitted by the parties.
Accordingly, in determining which offer to select during the
Federal IDR process under these final rules, the certified IDR entity
must consider the QPA for the applicable year for the same or similar
item or service and then must consider all additional information
submitted by a party to determine which offer best reflects the
appropriate out-of-network rate, provided that the information relates
to the party's offer for the payment amount for the qualified IDR item
or service that is the subject of the payment determination (and does
not include information that the certified IDR entity is prohibited
from considering in making the payment determination under section
9816(c)(5)(D) of the Code, section 716(c)(5)(D) of ERISA, and section
2799A-1(c)(5)(D) of the PHS Act).\35\ For this purpose, the Departments
understand that information requested by a certified IDR entity, or
submitted by a party, would be information relating to a party's offer
if it tends to show that the offer best represents the value of the
item or service under dispute. Therefore, these rules require the
certified IDR entity to evaluate whether the information relates to the
offer submitted by either party for the payment amount for the
qualified IDR item or service that is the subject of the payment
determination. In considering this additional information, the
certified IDR entity should evaluate whether information that is
offered is credible and should not give weight to information that is
not credible.\36\ The appropriate out-of-network rate must be the offer
that the certified IDR entity determines best represents the value of
the qualified IDR item or service.
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\35\ See also 26 CFR 54.9816-8T(c)(4)(v), 29 CFR 2590.716-
8(c)(4)(v), and 45 CFR 149.510(c)(4)(v).
\36\ For this purpose, credible information is information that
upon critical analysis is worthy of belief and is trustworthy. 26
CFR 54.9816-8T(a)(2)(v), 29 CFR 2590.716-8(a)(2)(v), and 45 CFR
149.510(a)(2)(v).
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For non-air ambulance items and services, the additional
information to be considered includes information related to the
following factors:
1. the level of training, experience, and quality and outcomes
measurements of the provider or facility that furnished the qualified
IDR item or service (such as those endorsed by the consensus-based
entity authorized in section 1890 of the Social Security Act);
2. the market share held by the provider or facility or that of the
plan or issuer in the geographic region in which the qualified IDR item
or service was provided;
3. the acuity of the participant, beneficiary, or enrollee
receiving the qualified IDR item or service, or the complexity of
furnishing the qualified IDR item or service to the participant,
beneficiary, or enrollee;
4. the teaching status, case mix, and scope of services of the
facility that furnished the qualified IDR item or service, if
applicable; and
5. the demonstration of good faith efforts (or lack thereof) made
by the provider or facility or the plan or issuer to enter into network
agreements with each other, and, if applicable, contracted rates
between the provider or facility, as applicable, and the plan or
issuer, as applicable, during the previous 4 plan years.
Under these final rules, the certified IDR entity must also
consider information related to the offer provided in response to a
request from the certified IDR entity under 26 CFR 54.9816-
8T(c)(4)(i)(A)(2), 29 CFR 2590.716-8(c)(4)(i)(A)(2), and 45 CFR
149.510(c)(4)(i)(A)(2).
2. Avoidance of Double-Counting Information
When considering the additional information under 26 CFR 54.9816-
8(c)(4)(iii), 29 CFR 2590.716-8(c)(4)(iii), and 45 CFR
149.510(c)(4)(iii), the certified IDR entity should evaluate the
information and should not give weight to that information if it is
already accounted for by any of the other information submitted by the
parties. The certified IDR entity should consider whether the
additional information is already accounted for in the QPA and should
not give weight to information related to a factor if the certified IDR
entity determines the information was already accounted for in the
calculation of the QPA, to avoid weighting the same information twice.
In addition, if the parties submit information related to more than one
of the additional factors, the certified IDR entity should also
consider whether the information submitted regarding those factors is
already accounted for by information submitted relating to other
credible information submitted to the certified IDR entity in relation
to another factor and, if so, should not weigh this information more
than once.
Numerous comments received on the October 2021 interim final rules
highlighted that, in many cases, certain factors, such as patient
acuity or the complexity of furnishing the qualified IDR item or
service to the participant, beneficiary, or enrollee, will already be
accounted for in the calculation of the QPA and should therefore not
receive additional weight. For example, because the plan or issuer is
required to calculate the QPA using median contracted rates for service
codes, as well as modifiers (if applicable), and because service codes
and modifiers in many cases reflect patient acuity and the complexity
of the service provided, these factors will often already be reflected
in the QPA.
Commenters also acknowledged that there could be instances in which
the QPA would not adequately account for the acuity of the patient or
complexity of the service: for example, if the complexity of a case is
an outlier such that the time or intensity of care exceeds what is
typical for a service code. A certified IDR entity may also conclude
that the QPA does not already account for patient acuity or the
complexity of furnishing the qualified IDR item or service in instances
where the parties disagree on what service code or modifier accurately
describes the qualified IDR item or service, such as when a plan or
issuer has downcoded a claim and the QPA is based on the
[[Page 52629]]
downcoded service code or modifier, rather than the billed service code
or modifier.
The Departments agree with the commenters that, in many cases, the
additional factors for the certified IDR entity to consider other than
the QPA will already be reflected in the QPA. The QPA is generally
calculated to include characteristics that affect costs, including
medical specialty, geographic region, and patient acuity and case
severity, all captured in different billing codes or the QPA
calculation methodology.\37\ Therefore, in the Departments' view,
giving additional weight to information that is already incorporated
into the calculation of the QPA would be redundant, possibly resulting
in the selection of an offer that does not best represent the value of
the qualified IDR item or service and potentially over time
contributing to higher health care costs. As noted earlier in this
preamble, the Departments are also aware that there are instances when
certain factors related to the qualified IDR item or service may not be
adequately reflected in the QPA. Under these final rules, certified IDR
entities are required to consider the QPA and then must consider all
additional information submitted by the parties relating to the offer
for the payment amount for the qualified IDR item or service that is
the subject of the payment determination, but each factor should be
weighted only once in the evaluation of each party's payment offer. To
the extent a factor is not already reflected in the QPA, the certified
IDR entity should accord that factor appropriate weight based on
information related to it provided by the parties. For example, some
providers and facilities that provide high-acuity care, such as level 1
trauma or neonatal care, may contend that additional factors such as
their case mix and the scope of services offered were not accounted for
in the QPA and could justify the selection of a higher amount as the
out-of-network payment amount.
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\37\ Plans and issuers are required to calculate separate QPAs
for the same service code by provider specialty if the plan or
issuer has contracted rates for the service code that vary based on
provider specialty. See 26 CFR 54.9816-6T(b)(3), 29 CFR 2590.716-
6(b)(3), and 45 CFR 149.140(b)(3).
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3. Examples Provided
These final rules also include examples to illustrate the
consideration of factors when making a payment determination, including
whether and how to give weight to additional information submitted by a
party. Each example assumes that the Federal IDR process applies for
purposes of determining the out-of-network rate, that both parties have
submitted the information parties are required to submit as part of the
Federal IDR process, including the applicable QPA(s), and the submitted
information does not include information on the prohibited factors.
In the first new example, a level 1 trauma center that is a
nonparticipating emergency facility submits an offer that is higher
than the QPA. Along with the offer, the nonparticipating emergency
facility submits additional written information showing that the scope
of services available at the nonparticipating emergency facility was
critical to the delivery of care for the qualified IDR item or service
provided, given the particular patient's acuity, and the information is
determined to be credible by the certified IDR entity. The
nonparticipating emergency facility also submits information showing
that the contracted rates used to calculate the QPA were based on a
level of service that is typical in cases in which the services are
delivered by a facility that is not a level 1 trauma center and that
does not have the capability to provide the scope of services provided
by a level 1 trauma center. This information is also determined to be
credible by the certified IDR entity. The issuer submits an offer equal
to the QPA. No additional information is submitted by either party. The
certified IDR entity determines that the information submitted by the
nonparticipating emergency facility relates to the offer for the
payment amount for the qualified IDR item or service that is the
subject of the payment determination. If the certified IDR entity
determines that it is appropriate to give weight to the additional
credible information submitted by the nonparticipating emergency
facility and that this information demonstrates that the facility's
offer best represents the value of the qualified IDR item or service,
the certified IDR entity should select the facility's offer.
In the second new example, a nonparticipating provider submits an
offer that is higher than the QPA. Along with the offer, the
nonparticipating provider submits additional written information
regarding the level of training and experience of the provider, and the
information is determined to be credible by the certified IDR entity,
but the certified IDR entity finds that the provider does not
demonstrate that the level of training and experience relates to the
offer for the appropriate payment amount for the qualified IDR item or
service that is the subject of the payment determination (for example,
the information does not show that the level of training and experience
was necessary to provide the qualified IDR service or that the training
or experience made an impact on the care that was provided). The
nonparticipating provider does not submit any additional information.
The issuer submits an amount equal to the QPA as its offer, with no
additional information. Even if the certified IDR entity determines
that the additional information regarding the level of training and
experience is credible, if the certified IDR entity determines that the
information does not relate to the offer for the payment amount for the
qualified IDR service that is the subject of the payment determination,
the certified IDR entity should not give weight to the additional
information. In the absence of any other credible information that
relates to a party's offer, the certified IDR entity should select the
issuer's offer as the offer that best represents the value of the
qualified IDR service.
In the third new example, in connection with an emergency
department visit for the evaluation and management of a patient, a
nonparticipating provider submits an offer that is higher than the QPA.
Along with the offer, the nonparticipating provider submits additional
written information showing that the acuity of the patient's condition
and the complexity of the qualified IDR service required the taking of
a comprehensive history, a comprehensive examination, and medical
decision making of high complexity, and the information is determined
to be credible by the certified IDR entity. The issuer submits an offer
equal to the QPA for Current Procedural Terminology (CPT) code 99285,
which is the CPT code for an emergency department visit for the
evaluation and management of a patient requiring a comprehensive
history, a comprehensive examination, and medical decision making of
high complexity. The issuer also submits additional written information
showing that this CPT code accounts for the acuity of the patient's
condition, and the information is determined to be credible by the
certified IDR entity. The certified IDR entity determines that this
information relates to the offer for the payment amount for the
qualified IDR item or service that is the subject of the payment
determination. Neither party submits any additional information. If the
certified IDR entity determines the information on the acuity of the
patient and complexity of the service is already accounted for in the
calculation of the QPA, the certified IDR entity should not
[[Page 52630]]
give weight to the additional information provided by the
nonparticipating provider. If, after evaluating the information
submitted by the parties, the IDR entity determines that the issuer's
offer best represents the value of the qualified IDR service, then the
certified IDR entity should select the issuer's offer.
In the fourth new example, the issuer submits an offer that is
higher than the QPA and that is equal to the nonparticipating emergency
facility's prior contracted rate (adjusted for inflation) with the
issuer for the previous year for the qualified IDR service. Although
the facility is not participating in the issuer's network this year, it
was a participating facility in the issuer's network in the previous 4
plan years. Along with the offer, the issuer submits additional written
information showing that the contracted rates between the
nonparticipating facility and the issuer during the previous 4 plan
years were higher than the QPA, and that these prior contracted rates
took into account the case mix and scope of services typically
furnished at the facility. The certified IDR entity determines that the
information is credible and that it relates to the offer submitted by
the facility for the payment amount for the qualified IDR service that
is the subject of the payment determination. The nonparticipating
emergency facility submits an offer that is higher than both the QPA
and the prior contracted rate (adjusted for inflation) and submits
additional written information intending to show that the case mix and
scope of services available at the facility that furnished the
qualified IDR service were integral to the services provided. The
certified IDR entity determines this information is credible and
relates to the offer submitted by the facility for the payment amount
for the qualified IDR service that is the subject of the payment
determination. If the certified IDR entity determines that the
information submitted by the facility regarding the case mix and scope
of services available at the facility includes information that is also
accounted for in the information that the issuer submitted regarding
prior contracted rates, then that same information that has been
submitted twice should be weighted only once by the certified IDR
entity. The certified IDR entity also should not give weight to the
same information provided by the nonparticipating emergency facility in
relation to any other factor. If the certified IDR entity determines
that the issuer's offer best represents the value of the qualified IDR
service, the certified IDR entity should select the issuer's offer.
In the fifth new example, regarding a qualified IDR service for
which the issuer downcoded the service code that the provider billed,
the issuer submits an offer equal to the QPA (which was calculated
using the downcoded service code). The issuer also submits the
additional written information that it was required to disclose to the
nonparticipating provider at the time of the initial payment. The
certified IDR entity determines the additional information to be
credible and that it relates to the offer for the payment amount for
the qualified IDR service that is the subject of the payment
determination. The nonparticipating provider submits an offer equal to
the amount that would have been the QPA had the service code not been
downcoded. The nonparticipating provider submits additional written
information that includes the same documentation provided by the
issuer, as well as information that explains why the billed service
code was more appropriate than the downcoded service code, as evidence
that the provider's offer best represents the value of the service
furnished, given its complexity. Neither party submits any additional
information. The certified IDR entity determines that the information
submitted by the provider is credible and that it is related to the
offer for the payment amount for the qualified IDR service that is the
subject of the payment determination. If the certified IDR entity
determines that it is appropriate to give weight to the additional
credible information submitted by the provider and that this
information demonstrates that the provider's offer best represents the
value of the qualified IDR service, the certified IDR entity should
select the provider's offer.
The Departments note that the statute and the October 2021 interim
final rules continue to provide that when making a payment
determination, a certified IDR entity must not consider information on
the prohibited factors, such as the usual and customary charges
(including payment or reimbursement rates expressed as a proportion of
usual and customary charges); the amount that would have been billed by
the provider, facility, or provider of air ambulance services with
respect to the qualified IDR item or service had the balance billing
provisions of 45 CFR 149.410, 149.420, and 149.440 (as applicable) not
applied; or the payment or reimbursement rate for items and services
furnished by the provider, facility, or provider of air ambulance
services payable by a public payor.38 39 In considering all
the permissible information submitted by the parties, the Departments
expect that the certified IDR entity will conduct a thorough review of
the information submitted to evaluate whether the information includes
any of the prohibited factors, so as to ensure that prohibited factors
are not considered in any payment determinations. In conducting this
review, the certified IDR entity may request additional information
from the disputing parties, including confirmation that information
submitted does not include information on the prohibited factors.
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\38\ Contracted rates are frequently based on a percentage of
rates payable by a public payor, such as Medicare. In these cases,
because contracting parties have chosen to set their rates in this
way, the contracted rates represent an independent decision by
contracting parties. Thus, if a party submits information on such
rates to a certified IDR entity, consideration of these contracted
rates does not violate the prohibition on considering the factors
described in 26 CFR 54.9816-8T(c)(4)(v), 29 CFR 2590.716-8(c)(4)(v),
and 45 CFR 149.510(c)(4)(v). In contrast, if a party submits
evidence showing that its offer was a percentage of the rates paid
by Medicare, a certified IDR entity is prohibited from considering
such information.
\39\ Under 5 U.S.C. 8904(b), in the case of a retired individual
who is over age 65 and enrolled in the Federal Employees Health
Benefits (FEHB) Program but not covered by Medicare part A or B,
fee-for-service FEHB carriers may not pay a charge imposed by a
hospital provider for inpatient services or a physician to the
extent that charge exceeds applicable Medicare limits. The
Departments, after consulting with OPM, clarify that a certified IDR
entity is not considered to violate the prohibition on considering
the payment or reimbursement rate for items and services furnished
by the provider, facility, or provider of air ambulance services
payable by a public payor to the extent the certified IDR entity's
selection of an offer is made to allow compliance with 5 U.S.C.
8904(b) and 5 CFR part 890, subpart I. That is, if 5 U.S.C. 8904(b)
applies, and either offer exceeds the applicable Medicare limit
referenced in 5 U.S.C. 8904(b), the certified IDR entity must ensure
that the payment determination does not exceed the applicable
Medicare limit. A certified IDR entity would not be considered to
violate the prohibition on considering Medicare reimbursement rates
when it selects an offer on this basis.
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The Departments are committed to establishing a fair, cost-
effective, and reasonable IDR payment determination process that does
not have an inflationary impact on health care costs. To that end, the
Departments will monitor the effects of these payment determination
requirements and make appropriate adjustments as necessary to achieve
the intended goals articulated in this preamble.
C. Payment Determinations Under the Federal IDR Process for Air
Ambulance Services
As discussed in section I.C of this preamble, the process for a
certified IDR entity to select an offer in a dispute
[[Page 52631]]
related to qualified IDR services that are air ambulance services is
generally the same as the process applicable to disputes related to
qualified IDR items or services that are not air ambulance services.
However, section 9817(b)(5)(C) of the Code, section 717(b)(5)(C) of
ERISA, section 2799A-2(b)(5)(C) of the PHS Act, and the October 2021
interim final rules specify different additional circumstances, in
addition to the QPA, that the certified IDR entity must consider in
making the payment determination for air ambulance services. Upon
review of the comments the Departments received on the Federal IDR
process, and in light of the District Court's memorandum opinions and
orders in Texas Medical Association and LifeNet, the Departments have
determined that it is appropriate to issue the final rules under the
Federal IDR process for air ambulance services.
As for non-air ambulance items and services, these final rules
provide that in determining which offer to select in a dispute related
to air ambulance services, the certified IDR entity must consider
certain additional information submitted by a party. Also, for non-air
ambulance items and services, these final rules for air ambulance
services provide that the certified IDR entity must consider the QPA
for the applicable year for the same or similar service and then
consider all additional permissible information to determine the
appropriate out-of-network rate. For air ambulance services, this
information includes information related to the following factors:
1. quality and outcomes measurements of the provider that furnished
the services;
2. the acuity of the condition of the participant, beneficiary, or
enrollee receiving the service, or the complexity of furnishing the
service to the participant, beneficiary, or enrollee;
3. training, experience, and quality of the medical personnel that
furnished the air ambulance service;
4. ambulance vehicle type, including the clinical capability level
of the vehicle;
5. population density of the point of pick-up; and
6. demonstrations of good faith efforts (or lack thereof) by the
disputing parties to enter into network agreements with each other, as
well as, if applicable, contracted rates between the parties during the
previous 4 plan years.
Additionally, as with non-air ambulance disputes, the certified IDR
entity must also consider information related to the offer provided in
a response to the certified IDR entity's request under 26 CFR 54.9816-
8T(c)(4)(i)(A)(2), 29 CFR 2590.716-8(c)(4)(i)(A)(2), and 45 CFR
149.510(c)(4)(i)(A)(2). The certified IDR entity must also consider
other information provided by the parties under 26 CFR 54.9816-
8(c)(4)(iii)(D), 29 CFR 2590.716-8(c)(4)(iii)(D), and 45 CFR
149.510(c)(4)(iii)(D).
As with non-air ambulance disputes, the certified IDR entity should
evaluate whether each piece of submitted information is credible,
relates to the offer for the payment amount for the qualified IDR
service submitted by either party, and does not include information on
factors described in 26 CFR 54.9816-8T(c)(4)(v), 29 CFR 2590.716-
8(c)(4)(v), or 45 CFR 149.510(c)(4)(v) (regarding prohibited
considerations). When considering the additional information listed
above, the certified IDR entity should not give weight to the
information to the extent it is not credible, does not relate to either
party's offer for the payment amount for the qualified IDR service, or
is included in the QPA calculation or other credible information. The
Departments note that these final rules do not require certified IDR
entities to default to the offer closest to the QPA or to apply a
presumption in favor of that offer. Rather, these final rules specify
that certified IDR entities should select the offer that best
represents the value of the air ambulance service under dispute after
considering the QPA and all permissible information submitted by the
parties.
D. The Certified IDR Entity's Written Decision
Under section 9816(c)(7) of the Code, section 716(c)(7) of ERISA,
and section 2799A-1(c)(7) of the PHS Act, the Departments are required
to publish a variety of information relating to the Federal IDR
process, including the number of times a payment amount determined or
agreed to under this process exceeds the QPA; the amount of each offer
submitted in the Federal IDR process expressed as a percentage of the
QPA; and any other information specified by the Departments. The
statute also instructs certified IDR entities to submit to the
Departments such information as the Departments determine necessary to
carry out the provisions of section 9816(c) of the Code, section 716(c)
of ERISA, and section 2799A-1(c) of the PHS Act, which include these
reporting requirements as well as the Departments' obligations to
establish and oversee the Federal IDR process. The Departments have
determined it is necessary under this provision to require certified
IDR entities to submit certain information, including a written
statement of the certified IDR entity's reasons for a particular
determination of an out-of-network rate.
Under the October 2021 interim final rules, the certified IDR
entity must explain its payment determination and the underlying
rationale in a written decision submitted to the parties and the
Departments, in a form and manner specified by the Departments. The
October 2021 interim final rules also required the certified IDR entity
to include in its written decision an explanation of the credible
information that the certified IDR entity determined demonstrated that
the QPA was materially different from the appropriate out-of-network
rate if the certified IDR entity did not choose the offer closest to
the QPA.
As stated earlier in this preamble, on February 23, 2022, the
District Court in Texas Medical Association issued a memorandum opinion
and order that invalidated the requirement to provide an explanation of
the credible information that the certified IDR entity determined
demonstrated that the QPA was materially different from the appropriate
out-of-network rate (but not the general requirement that a certified
IDR entity issue a written decision). The Departments are of the view
that, in all cases, a written decision with a comprehensive discussion
of the rationale for the decision is important to ensure that the
parties understand the outcome of a payment determination under the
Federal IDR process. The Departments note that commenters generally
supported the requirement that certified IDR entities provide a written
rationale for determinations. The Departments agree with commenters'
assertions that the certified IDR entity should be required to provide
an explanation for its decision in all cases, and not only when the
offer furthest from the QPA is determined to best represent the value
of the qualified IDR item or service. This requirement will ensure that
all parties understand the certified IDR entity's payment determination
and how the various information was considered.
The Departments are finalizing standards for the written decision
that are intended to achieve transparency and consistency in the
Federal IDR process. Accordingly, similar to the October 2021 interim
final rules these final rules require that the certified IDR entity
explain in all cases its determination in a written decision provided
to the parties and the Departments, in a form and manner specified by
the Departments in separate guidance. Additionally, these final rules
[[Page 52632]]
continue to require that the rationale be included in the written
decision. In response to comments requesting additional transparency
and explanation, these final rules also provide that the certified IDR
entity's written decision must include an explanation of its
determination, including what information the certified IDR entity
determined demonstrated that the offer selected as the out-of-network
rate is the offer that best represents the value of the qualified IDR
item or service, including the weight given to the QPA and any
additional credible information submitted in accordance with these
final rules. This requirement will help ensure that certified IDR
entities carefully evaluate all credible information and promote
transparency with respect to payment determinations. These final rules
also provide that, if the certified IDR entity relies on additional
information or additional circumstances in selecting an offer, its
written decision must include an explanation of why the certified IDR
entity concluded that this information was not already reflected in the
QPA. The Departments are of the view that, in these cases, the
certified IDR entity should provide this additional explanation so that
the Departments may fulfill their statutory functions to monitor and to
report on how often, and why, an offer that is selected exceeds the QPA
for a given qualified IDR item or service. Additionally, this
requirement will provide the Departments with valuable information to
inform future policy making, in particular, policy making related to
the QPA methodology. As stated elsewhere in this preamble, the
Departments are committed to establishing a reasonable and fair Federal
IDR process.
Finally, the Departments are also including two technical
corrections to address a regulatory cross-references in the provisions
that set forth the requirements for the certified IDR entity to include
a rationale for its written decision for both air ambulance and non-air
ambulance qualified IDR items and services in monthly reporting to the
Departments, and to clarify that the certified IDR entity should report
to the Departments the extent to which the decision relied on 26 CFR
54.9816-8(c)(4)(iii)(B)-(D), 29 CFR 2590.716-8(c)(4)(iii)(B)-(D), and
45 CFR 149.510(c)(4)(iii)(B)-(D). This requirement aligns the reporting
requirement with the requirement for the written decision, and with the
intent of the October 2021 interim final rules to gather such
information.
III. Applicability of the Final Rules
These rules finalize certain provisions of the July 2021 and
October 2021 interim final rules and address the decisions in Texas
Medical Association and LifeNet. The July 2021 and October 2021 interim
final rules apply for plan years (in the individual market, policy
years) beginning on or after January 1, 2022, except to the extent
provided below.
The final rules that implement the requirements related to the
additional information that must be provided with each initial payment
or notice of denial of payment if the QPA is based on a downcoded
service code or modifier are applicable with respect to items or
services furnished on or after October 25, 2022, for plan years (in the
individual market, policy years) beginning on or after January 1, 2022.
With respect to the additional information that must be provided
with each initial payment or notice of denial of payment if a QPA is
based on a downcoded service code or modifier, the Departments
recognize that plans and issuers often provide these notices through an
automated or other streamlined system for efficiency and that plans and
issuers may need additional time to update their operating systems to
amend the notices that are currently generated to satisfy the QPA
disclosure requirements under the July 2021 interim final rules. Plans
and issuers may use reasonable methods to provide this additional
disclosure with the initial payment or notice of denial of payment
while plan or issuer systems and procedures are updated to provide the
additional notice in a more streamlined and automated manner. Even when
using other reasonable methods, plans and issuers must provide the
required information starting on the date these final rules are
applicable to the relevant plan or policy and in accordance with the
timeframes specified in the July 2021 interim final rules. The
Departments expect that plans and issuers will work to make sure that
systems are updated in a timely fashion, and the Departments may
provide additional guidance, as warranted.
For requirements that finalize certain provisions of the October
2021 interim final rules, the final rules addressing the payment
determination standards for certified IDR entities, written decisions,
and reporting are applicable with respect to items or services provided
or furnished on or after October 25, 2022, for plan years (in the
individual market, policy years) beginning on or after January 1, 2022.
This approach will ensure uniformity and predictability in standards
for qualified IDR items and services (including between non-air
ambulance items and services and air ambulance services, to the extent
applicable), and will allow time for the Departments to provide updated
guidance to certified IDR entities and stakeholders.
If any provision in this rulemaking is held to be invalid or
unenforceable facially, or as applied to any person, plaintiff, or
circumstance, the provision shall be severable from the remainder of
this rulemaking, and shall not affect the remainder thereof, and the
invalidation of any specific application of a provision shall not
affect the application of the provision to other persons or
circumstances.
IV. Regulatory Impact Analysis
A. Summary
The Departments have examined the effects of these final rules as
required by Executive Order 12866,\40\ Executive Order 13563,\41\ the
Paperwork Reduction Act of 1995,\42\ the Regulatory Flexibility
Act,\43\ section 202 of the Unfunded Mandates Reform Act of 1995,\44\
Executive Order 13132,\45\ and the Congressional Review Act.\46\
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\40\ Regulatory Planning and Review, 58 FR 51735 (Oct. 4, 1993).
\41\ Improving Regulation and Regulatory Review, 76 FR 3821
(Jan. 18, 2011).
\42\ 44 U.S.C. 3506(c)(2)(A) (1995).
\43\ 5 U.S.C. 601 et seq. (1980).
\44\ 2 U.S.C. 1501 et seq. (1995).
\45\ Federalism, 64 FR 153 (Aug. 4, 1999).
\46\ 5 U.S.C. 804(2) (1996).
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B. Executive Orders 12866 and 13563
Executive Orders 12866 and 13563 direct agencies to assess all
costs and benefits of available regulatory alternatives and, if
regulation is necessary, to select regulatory approaches that maximize
net benefits (including potential economic, environmental, public
health, and safety effects; distributive impacts; and equity).
Executive Order 13563 emphasizes the importance of quantifying costs
and benefits, reducing costs, harmonizing rules, and promoting
flexibility.
Under Executive Order 12866, ``significant'' regulatory actions are
subject to review by the Office of Management and Budget (OMB). Section
3(f) of the Executive order defines a ``significant regulatory action''
as an action that is likely to result in a rule: (1) having an annual
effect on the economy of $100 million or more, or adversely and
materially affecting a sector of the economy, productivity,
[[Page 52633]]
competition, jobs, the environment, public health or safety, or State,
local, or tribal governments or communities (also referred to as
``economically significant''); (2) creating a serious inconsistency or
otherwise interfering with an action taken or planned by another
agency; (3) materially altering the budgetary impacts of entitlement
grants, user fees, or loan programs or the rights and obligations of
recipients thereof; or (4) raising novel legal or policy issues arising
out of legal mandates, the President's priorities, or the principles
set forth in the Executive order. Based on the Departments' estimates,
OMB's Office of Information and Regulatory Affairs has determined this
rulemaking is ``economically significant'' under section 3(f)(1) of
Executive Order 12866 as measured by the $100 million threshold.\47\
Therefore, the Departments have prepared a Regulatory Impact Analysis
that presents the costs, benefits, and transfers associated with this
rulemaking. Pursuant to the Congressional Review Act, OMB has
designated these final rules as a ``major rule,'' as defined by 5
U.S.C. 804(2).
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\47\ This rulemaking builds on the July 2021 and October 2021
interim final rules described in this preamble. The interim final
rules were deemed to be economically significant. The economic
analyses for each of these interim final rules can be found in the
Federal Register at 86 FR 36872 and 86 FR 55980.
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C. Need for Regulatory Action
On December 27, 2020, the CAA, which includes the No Surprises Act,
was enacted.\48\ The No Surprises Act provides Federal protections
against surprise billing by limiting out-of-network cost sharing and
prohibiting balance billing in many of the circumstances in which
surprise bills arise most frequently.
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\48\ Pub. L. 116-260 (Dec. 27, 2020).
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On July 13, 2021, the Departments published the July 2021 interim
final rules.\49\ The July 2021 interim final rules implemented
provisions of the No Surprises Act to protect participants,
beneficiaries, and enrollees in group health plans and group and
individual health insurance coverage from surprise medical bills when
they receive emergency services, non-emergency services furnished by
nonparticipating providers with respect to patient visits to certain
participating facilities, and air ambulance services provided by
nonparticipating providers of air ambulance services.
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\49\ 86 FR 36872 (July 13, 2021).
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On October 7, 2021, the Departments published the October 2021
interim final rules.\50\ The October 2021 interim final rules build on
the July 2021 interim final rules and implement the Federal IDR
process.\51\ The October 2021 interim final rules generally apply to
group health plans and health insurance issuers offering group or
individual health insurance coverage (including grandfathered health
plans) with respect to plan years (in the individual market, policy
years) beginning on or after January 1, 2022; and to health care
providers and facilities, providers of air ambulance services, and
certified IDR entities beginning on January 1, 2022 with respect to
items and services furnished during a plan year (in the individual
market, policy year) beginning on or after January 1, 2022.
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\50\ 86 FR 55980 (October 7, 2021).
\51\ The July 2021 and October 2021 interim final rules also
include interim final regulations under 5 U.S.C. 8902(p) issued by
OPM that specify how certain provisions of the No Surprises Act
apply to health benefit plans offered by carriers under the Federal
Employees Health Benefits Act. The rules apply to carriers in the
FEHB Program with respect to contract years beginning on or after
January 1, 2022.
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On February 23, 2022, the District Court in Texas Medical
Association issued a memorandum opinion and order that vacated portions
of the October 2021 interim final rules governing aspects of the
Federal IDR process, as discussed earlier in this preamble. On July 26,
2022, the District Court in LifeNet issued a memorandum opinion and
order that vacated additional portions of the October 2021 interim
final rules, as discussed earlier in this preamble.
In response to the decisions in Texas Medical Association and
LifeNet and comments received on the October 2021 interim final rules
and July 2021 interim final rules, these final rules address certain
issues critical to the implementation and effective operation of the
Federal IDR process, including the disclosure requirements relating to
information that group health plans and health insurance issuers
offering group or individual health insurance coverage must share about
the QPA, and certain requirements related to consideration of
information when a certified IDR entity makes a payment determination
under the Federal IDR process.
i. Final Rules on Information To Be Shared About the Qualifying Payment
Amount
As described earlier in this preamble, the July 2021 interim final
rules require plans and issuers to make certain disclosures with each
initial payment or notice of denial of payment in cases in which the
recognized amount with respect to an item or service furnished by a
nonparticipating provider or nonparticipating emergency facility, or
the amount upon which cost sharing is based for air ambulance services
furnished by a nonparticipating provider of air ambulance services, is
the QPA. After review of the comments on the July 2021 interim final
rules and October 2021 interim final rules, the Departments are
finalizing parts of the July 2021 interim final rules to add a new
definition and make changes to require additional information about the
QPA that is provided by a plan or issuer with an initial payment or
notice of denial of payment in certain cases. These disclosures are
required in cases in which the recognized amount with respect to an
item or service furnished by a nonparticipating provider or
nonparticipating emergency facility, or the amount upon which cost
sharing is based for air ambulance services furnished by a
nonparticipating provider of air ambulance services, is the QPA.
Specifically, these final rules provide a definition of the term
``downcode'' to mean the alteration by a plan or issuer of a service
code to another service code, or the alteration, addition, or removal
by a plan or issuer of a modifier, if the changed code or modifier is
associated with a lower QPA than the service code or modifier billed by
the provider, facility, or provider of air ambulance services. These
final rules also specify that when a QPA is calculated based on a
downcoded service code or modifier, in addition to the information
already required to be provided with an initial payment or notice of
denial of payment under the July 2021 interim final rules, a plan or
issuer must provide a statement that the claim was downcoded; an
explanation of why the claim was downcoded, including a description of
which service codes were altered, if applicable, and a description of
which modifiers were altered, added, or removed, if applicable; and the
amount that would have been the QPA had the service code or modifier
not been downcoded. The Departments are of the view that this
additional disclosure of information about the QPA will be helpful to
ensure that providers, facilities, and providers of air ambulance
services receive the information regarding the QPA that may assist in
their meaningful participation in open negotiation and in the Federal
IDR process in all payment disputes that involve qualified items or
services that have been subject to downcoding. In particular, in cases
in which the plan or issuer has downcoded the billed claim, it is of
particular importance that the
[[Page 52634]]
provider, facility, or provider of air ambulance services has
information regarding both the QPA (based on the downcoded service code
or modifier) and the amount that would have been the QPA had the
service code or modifier not been downcoded in order to ascertain what
information will demonstrate that the provider's, facility's, or
provider of air ambulance services' offer best represents the value of
the item or service and aid the certified IDR entity in selecting an
offer that best represents the value of the item or service provided.
ii. Final Rules on Payment Determinations Under the Federal IDR Process
As discussed earlier in this preamble, the October 2021 interim
final rules provided that, not later than 30 business days after the
selection of the certified IDR entity, the certified IDR entity must
select one of the offers submitted by the plan or issuer or the
provider, facility, or provider of air ambulance services to be the
out-of-network rate for the qualified IDR item or service. In
determining which offer to select, the October 2021 interim final rules
provided that the certified IDR entity must select the offer closest to
the QPA unless the certified IDR entity were to determine that
additional permissible information demonstrated that the QPA is
materially different from the appropriate out-of-network rate, or if
the offers are equally distant from the QPA but in opposing directions.
A key goal in facilitating consistency in the Federal IDR process
through the October 2021 interim final rules was to ensure a level of
predictability in outcomes in the Federal IDR process. In the
Departments' view, greater predictability in the Federal IDR process
would encourage parties to settle disputes through open negotiation or
earlier through the offer and acceptance of an adequate initial
payment, which would increase efficiencies in how disputes are handled
and ultimately lead to lower administrative costs associated with
health care. As articulated earlier in this preamble, in light of the
Texas Medical Association and LifeNet decisions, and in response to
comments received on these provisions, the Departments are finalizing
standards for making payment determinations that are intended to lead
to greater predictability and regularity in the Federal IDR process.
Accordingly, these final rules require that, in determining which offer
to select during the Federal IDR process, the certified IDR entity must
consider the QPA for the applicable year for the same or similar item
or service. The certified IDR entity must then consider all additional
information submitted by a party to determine which offer best reflects
the appropriate out-of-network rate, provided that the information
relates to the offer for the payment amount for the qualified IDR item
or service that is the subject of the payment determination and does
not include information that the certified IDR entity is prohibited
from weighing in making the payment determination. In considering this
additional information, the certified IDR entity should evaluate
whether information that is offered is credible and should not give
weight to information that is not credible. The appropriate out-of-
network rate must be the offer that the certified IDR entity determines
best represents the value of the qualified IDR item or service.
For non-air ambulance items and services, this information includes
information related to the following factors: (1) the level of
training, experience, and quality and outcomes measurements of the
provider or facility that furnished the qualified IDR item or service
(such as those endorsed by the consensus-based entity authorized in
section 1890 of the Social Security Act); (2) the market share held by
the provider or facility or that of the plan or issuer in the
geographic region in which the qualified IDR item or service was
provided; (3) the acuity of the participant, beneficiary, or enrollee
receiving the qualified IDR item or service, or the complexity of
furnishing the qualified IDR item or service to the participant,
beneficiary, or enrollee; (4) the teaching status, case mix, and scope
of services of the facility that furnished the qualified IDR item or
service, if applicable; and (5) demonstration of good faith efforts (or
lack thereof) made by the provider or facility or the plan or issuer to
enter into network agreements with each other, and, if applicable,
contracted rates between the provider or facility, as applicable, and
the plan or issuer, as applicable, during the previous 4 plan years.
Under these final rules, the certified IDR entity must also
consider information related to the offer provided in a response to a
request from the certified IDR entity. The certified IDR entity must
also consider additional information submitted by a party, provided the
information relates to the offer for the payment amount for the
qualified IDR item or service that is the subject of the payment
determination and does not include information that the certified IDR
entity is prohibited from weighing in making the payment determination
under section 9816(c)(5)(D) of the Code, section 716(c)(5)(D) of ERISA,
and section 2799A-1(c)(5)(D) of the PHS Act. In considering either form
of information, the certified IDR entity should evaluate whether the
information is credible and should not give weight to information that
is not credible.
When considering the additional credible information under 26 CFR
54.9816-8(c)(4)(iii), 29 CFR 2590.716-8(c)(4)(iii), and 45 CFR
149.510(c)(4)(iii), the certified IDR entity should evaluate whether
the information is already accounted for by any of the other credible
information submitted by the parties. Because the certified IDR entity
must consider the QPA, the certified IDR entity should always consider
whether the additional credible information is already accounted for by
the QPA and should avoid giving weight to information related to a
factor if the certified IDR entity determines the information was
already accounted for in the calculation of the QPA, to avoid weighting
the same information twice. In addition, if the parties submit credible
information related to more than one of the additional factors, the
certified IDR entity should also consider whether the information
submitted regarding those factors is already accounted for by
information submitted relating to other credible information already
before the certified IDR entity in relation to another factor and, if
so, should not weigh the information more than once.
Regarding air ambulance services, these final rules state that the
certified IDR entity must consider the QPA for the applicable year for
the same or similar service and then consider all additional
permissible information to determine the appropriate out-of-network
rate. In considering this additional information, the certified IDR
entity should evaluate whether information that is offered is credible
and should not give weight to information that is not credible. For air
ambulance services, this information includes information related to
the following factors: (1) quality and outcomes measurements of the
provider that furnished the air ambulance services; (2) the acuity of
the condition of the participant or beneficiary receiving the air
ambulance service, or the complexity of furnishing the service to the
participant or beneficiary; (3) training, experience, and quality of
the medical personnel that furnished the air ambulance services; (4)
ambulance vehicle type, including the clinical capability level of the
vehicle; (5) population density of the point of pick-
[[Page 52635]]
up; and (6) demonstrations of good faith efforts (or lack thereof) by
the disputing parties to enter into network agreements with each other,
as well as, if applicable, contracted rates between the parties during
the previous 4 plan years.
After the certified IDR entity has reviewed and selected the offer
it determines best represents the value of the qualified IDR item or
service as the out-of-network rate, the certified IDR entity must
explain its determination in a written decision submitted to the
parties and the Departments, in a form and manner specified by the
Departments. These final rules require that the certified IDR entity's
written decision must include an explanation of what information the
certified IDR entity determined demonstrated that the offer selected as
the out-of-network rate is the offer that best represents the value of
the qualified IDR item or service, including the weight given to the
QPA and any additional credible information submitted in accordance
with these final rules. If the certified IDR entity relies on any
additional information in selecting an offer, the written decision must
include an explanation of why the certified IDR entity concluded that
this information was not already reflected in the QPA.
iii. Summary of Impacts
Plans, issuers, third-party administrators (TPAs), Federal
Employees Health Benefits (FEHB) Program carriers, health care
providers, facilities, providers of air ambulance services, and
certified IDR entities will incur costs to comply with the requirements
in these final rules. However, these final rules will help ensure that
the payment determination in the Federal IDR process is a more
consistent process for providers, facilities, providers of air
ambulance services, plans, and issuers. These final rules will improve
transparency in the Federal IDR process. This increased transparency
will aid in the open negotiation process, the decision whether to
initiate the Federal IDR process, and the determination of the amount a
provider, facility, or provider of air ambulance services submits as an
offer. Therefore, the Departments have determined the benefits of these
final rules justify the costs.
This regulatory action finalizes certain provisions in the July
2021 interim final rules and the October 2021 interim final rules,
including changes to remove the language vacated by the District Court
in Texas Medical Association and LifeNet. This cost-benefit analysis
focuses on the incremental costs of complying with the requirements
that are included in these final rules. One baseline assumption for
this analysis is the existence of the requirements of the July 2021 and
October 2021 interim final rules, with a second baseline assumption
being the use of a comparison with a hypothetical state of the world
absent those interim final rules. As discussed in the analysis of the
July 2021 interim final rules, the total annualized cost associated
with the July 2021 interim final rules is $2,252 million, using the 7
percent discount rate.\52\ As discussed in the analysis of the October
2021 interim final rules, the total annualized cost associated with the
October 2021 interim final rules is $517 million, using the 7 percent
discount rate.\53\ The Departments consider these cost estimates to be
reflected in the analytic baseline of these final rules and to form a
subset of total costs of these final rules for the purposes of this
cost-benefit analysis relative to the hypothetical state of the world
absent the July 2021 and October 2021 interim final rules.\54\ As noted
in Table 1 (Accounting Statement) the Departments estimate the
additional total annualized cost associated with the parts these final
rules to be $5.9 million, using the 7 percent discount rate.
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\52\ As discussed in the analysis of the July 2021 interim final
rules, the total annualized cost associated with the July 2021
interim final rules is $2,177 million, using the 3 percent discount
rate. The Departments note that these cost estimates have not been
updated.
\53\ As discussed in the analysis of the October 2021 interim
final rules, the total annualized cost associated with the October
2021 interim final rules is $491 million, using the 3 percent
discount rate. The Departments note that these cost estimates have
not been updated.
\54\ The Departments are accounting for the additional costs
associated with these final rules due to parts of the July 2021
interim final rules and October 2021 interim final rules being
finalized. For those parts being finalized, the Texas Medical
Association and LifeNet decisions do not impact the quantified
costs.
---------------------------------------------------------------------------
To avoid repeating the analysis of the July 2021 and October 2021
interim final rules, only a short summary of the benefits and costs is
provided, and readers are directed to the analysis in the July 2021 and
October 2021 interim final rules for more detail. Numbers in this
analysis may not match numbers in the analysis for the July 2021 and
October 2021 interim final rules because the estimates have been
updated with the most current data. However, the methodology remains
the same, except for the calculation of the burden to prepare the
certified IDR entity's written decision for payment determinations, as
explained later in this section. The Departments also discuss the
impacts of changes made by these final rules is this section.
In accordance with OMB Circular A-4, Table 1 depicts an accounting
statement summarizing the Departments' assessment of the benefits,
costs, and transfers associated with this regulatory action. The
Departments are unable to quantify all benefits, costs, and transfers
associated with this regulatory action, but have sought, where
possible, to describe these non-quantified impacts. The effects in
Table 1 reflect non-quantified impacts and estimated direct monetary
costs resulting from the provisions of these final rules.
Table 1--Accounting Statement
----------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------
Benefits:
These final rules will increase transparency in the Federal IDR process.
These final rules will help a provider, facility, or provider of air ambulance services ascertain
what information will demonstrate that the provider's, facility's, or provider of air ambulance services'
offer best represents the value of the item or service and aid the certified IDR entity in selecting an
offer that best represents the value of the item or service.
These final rules will promote more consistent payment determinations in the Federal IDR process
for providers, facilities, providers of air ambulance services, plans, and issuers.
These final rules will promote transparency with respect to the certified IDR entity's payment
determination and will help to ensure that the determination of a total payment amount for a particular
item or service is based on the facts and circumstances of the dispute at issue in each case.
----------------------------------------------------------------------------------------------------------------
[[Page 52636]]
Costs Estimate Year dollar Discount rate Period covered
(%)
----------------------------------------------------------------------------------------------------------------
Annualized Monetized ($million/Year)......... $5.9 2021 7 2022-2031
5.9 2021 3 2022-2031
----------------------------------------------------------------------------------------------------------------
Quantified Costs: The Departments estimate the total annual cost associated with these final rules to be $5.9
million, with $4.3 million annually attributable to the additional information plans and issuers will be
required to provide related to the QPAs, $1.2 million annually attributable to the preparation of IDR payment
determination notices by certified IDR entities for nonparticipating providers or emergency facility claims,
and $0.3 million annually attributable to the preparation of IDR payment determination notices by certified IDR
entities for nonparticipating air ambulance providers' claims.
Transfers: These final rules make no changes that impact the transfers as described in the July 2021 and October
2021 interim final rules.
----------------------------------------------------------------------------------------------------------------
D. Affected Entities
These final rules will affect health care providers, health care
facilities, providers of air ambulance services, group health plans,
issuers, TPAs, FEHB carriers, and certified IDR entities.
Based on data from 2020, CMS estimated that there were 1,477
issuers in the U.S. health insurance market, of which 1,212 served the
individual market, 6 served the student health insurance market, 623
served the small group market, and 784 served the large group
market.\55\ Further, of the plans that filed a Form 5500 in 2019,
30,181 plans were self-insured.\56\ Additionally, in the October 2021
interim final rules, the Departments previously estimated that there
are 205 TPAs.\57\ The Departments also estimate that there are 44 FEHB
carriers. While there is a significant amount of research that
demonstrates the prevalence of surprise billing, the Departments do not
have data on the percentage of surprise bills covered by health
insurance issuers and self-insured plans. However, given the size of
health insurance issuers and the scope of their activities, the
Departments assume that all health insurance issuers, TPAs, and FEHB
carriers will be affected by these final rules.
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\55\ Centers for Medicare and Medicaid Services. ``Medical Loss
Ratio Data and System Resources'' (2020). https://www.cms.gov/CCIIO/Resources/Data-Resources/mlr.
\56\ Employee Benefits Security Administration. ``Group Health
Plans Report.'' (July 2021). https://www.dol.gov/sites/dolgov/files/EBSA/researchers/statistics/retirement-bulletins/annual-report-on-self-insured-group-health-plans-2022-appendix-a.pdf.
\57\ Non-issuer TPAs based on data derived from the 2016 Benefit
Year reinsurance program contributions.
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In 2019, 183 million individuals had employer-sponsored coverage
and 33.2 million had other private insurance, including individual
market insurance.\58\ The Departments do not expect that these final
rules will directly affect individuals with private health coverage who
visit an emergency room, visit a health care facility,\59\ or are
transported by an air ambulance, as these final rules contain only
provisions that affect the relationships among plans and issuers;
providers, facilities, and providers of air ambulance services; and
certified IDR entities. However, the Departments estimate that these
final rules will indirectly affect covered individuals, as the outcomes
of payment disputes will have implications for premiums.
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\58\ Employee Benefits Security Administration. ``Health
Insurance Coverage Bulletin.'' (March 2020). https://www.dol.gov/sites/dolgov/files/EBSA/researchers/data/health-and-welfare/health-insurance-coverage-bulletin-2020.pdf.
\59\ Health care facility is defined in the July 2021 interim
final rules. See 26 CFR 54.9816-3T; 29 CFR 2590.716-3; and 45 CFR
149.30.
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In the October 2021 interim final rules, the Departments estimated
that there are 16,992 emergency and other health care facilities,
including 6,090 hospitals,\60\ 29,227 diagnostic and medical
laboratories,\61\ 270 independent freestanding emergency
departments,\62\ 9,280 ambulatory surgical centers,\63\ and 1,352
critical access hospitals.\64\ These entities will also be affected by
these final rules.
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\60\ American Hospital Association. ``Fast Facts on U.S.
Hospitals, 2021.'' (January 2021). https://www.aha.org/statistics/fast-facts-us-hospitals.
\61\ IBIS World. Definitive Healthcare. ``Diagnostic & Medical
Laboratories Industry in the US--Market Research Report?'' (May
2021). https://www.ibisworld.com/industry-statistics/number-of-businesses/diagnostic-medical-laboratories-united-states/.
\62\ Emergency Medicine Network. ``2018 National Emergency
Department Inventory.'' (2021). https://www.emnet-usa.org/research/studies/nedi/nedi2018/.
\63\ Definitive Healthcare. ``How Many Ambulatory Surgery
Centers are in the US?'' (April 2019). https://www.definitivehc.com/blog/how-many-ascs-are-in-the-us.
\64\ Flex Monitoring Team. ``Historical CAH Data.'' https://www.flexmonitoring.org/historical-cah-data-
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In the October 2021 interim final rules, the Departments also
estimated that in 2018, the current year for which data are available,
there were 1,114 air ambulance bases in the United States.\65\ The
Departments do not have data on the number of providers of air
ambulance services that submit out-of-network claims; however, given
the prevalence of out-of-network billing among providers of air
ambulance services, the Departments assume that all businesses in the
industry will be affected by these final rules.
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\65\ Assistant Secretary for Planning and Evaluation (ASPE)
Office of Health Policy. ``Air Ambulance Use and Surprise Billing''
(September 2021). https://aspe.hhs.gov/sites/default/files/2021-09/aspe-air-ambulance-ib-09-10-2021.pdf.
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Furthermore, in the October 2021 interim final rules, the
Departments estimated that 140,270 physicians, on average, bill on an
out-of-network basis and will be affected by these final rules.\66\
These final rules are also expected to affect non-physician providers
who bill on an out-of-network basis. The Departments lack data on the
number of non-physician providers who would be impacted.
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\66\ Please see the October 2021 interim final rules for more
information on how these estimates were obtained.
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Finally, there are currently 11 certified IDR entities that will be
affected by these final rules.\67\ The number of certified IDR entities
may increase or decrease due to new IDR entities applying for
certification or the Departments revoking certification because of
noncompliance with the certification requirements or a certified IDR
entity's inability to handle its caseload.
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\67\ As of July 31, 2022, there are 11 certified IDR entities.
Center for Medicare and Medicaid Services. ``List of Certified
Independent Dispute Resolution Entities.'' https://www.cms.gov/nosurprises/Help-resolve-payment-disputes/certified-IDRE-list.
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E. Benefits
These final rules will require plans and issuers to provide
additional information about the QPA with an initial payment or notice
of denial of payment in cases involving downcoding, without the
provider, facility, or provider of air ambulance services having to ask
for this information. These final rules will be helpful to the
provider, facility, or provider of air ambulance services in developing
an offer or submitting information if it believes that the QPA
[[Page 52637]]
calculated by the plan or issuer does not best represent the value of
the item or service. Furthermore, the requirement to disclose this
additional information will increase transparency in the Federal IDR
process. This increased transparency will aid in the open negotiation
process, the decision whether to initiate the Federal IDR process, and
the determination of the amount a provider, facility, or provider of
air ambulance services submits as an offer. Further, these final rules
will help a provider, facility, or provider of air ambulance services
ascertain what information will demonstrate that the provider's,
facility's, or provider of air ambulance services' offer best
represents the value of the item or service and aid the certified IDR
entity in selecting an offer that best represents the value of the item
or service.
In addition, these final rules require that certified IDR entities
must consider the QPA and then must consider all additional permissible
information submitted by a party to determine which offer best reflects
the appropriate out-of-network rate, provided the information relates
to the offer for the payment amount for the qualified IDR item or
service that is the subject of the payment determination and does not
include information that the certified IDR entity is prohibited from
weighing in making the payment determination under section
9816(c)(5)(D) of the Code, section 716(c)(5)(D) of ERISA, and section
2799A-1(c)(5)(D) of the PHS Act. In considering this additional
information, the certified IDR entity should evaluate whether
information that is offered is credible and should not give weight to
information that is not credible. The appropriate out-of-network rate
must be the offer that the certified IDR entity determines best
represents the value of the qualified IDR item or service.
Because the certified IDR entity must consider the QPA, the
certified IDR entity should always consider whether the additional
credible information is already accounted for by the QPA and should not
give weight to information related to a factor if the certified IDR
entity determines the information was already accounted for in the
calculation of the QPA, to avoid weighting the same information twice.
In addition, if the parties submit credible information related to more
than one of the additional factors, the certified IDR entity should
also consider whether the information submitted regarding each of those
factors is already accounted for by information submitted relating to
other credible information already before the certified IDR entity in
relation to another factor and, if so, should not weigh such
information more than once. These final rules will help ensure that the
payment determination in the Federal IDR process is a consistent
process for providers, facilities, providers of air ambulance services,
plans, and issuers.
The certified IDR entity's written decision must include an
explanation of what information the certified IDR entity determined
demonstrated that the offer selected as the out-of-network rate is the
offer that best represents the value of the qualified IDR item or
service, including the weight given to the QPA and any additional
credible information submitted in accordance with these final rules. If
the certified IDR entity relies on any additional information in
selecting an offer, the written decision must include an explanation of
why the certified IDR entity concluded that this information was not
already reflected in the qualifying payment amount. These final rules
will help ensure that certified IDR entities carefully evaluate all
credible non-duplicative information. These final rules will also
promote transparency with respect to the certified IDR entity's payment
determination.
F. Costs
This regulatory action seeks to minimize costs to providers,
facilities, providers of air ambulance services, plans, issuers, TPAs,
and certified IDR entities.
i. Federal IDR Process for Nonparticipating Providers or
Nonparticipating Emergency Facilities
As explained in the analysis provided in the October 2021 interim
final rules, the Departments estimate that there will be approximately
17,435 claims submitted to the Federal IDR process each year.\68\
---------------------------------------------------------------------------
\68\ For more details, please refer to the Paperwork Reduction
Act analysis, found in section V of this preamble.
---------------------------------------------------------------------------
After the selected certified IDR entity has reviewed the offers,
the certified IDR entity must notify the provider or facility and the
plan, issuer, or FEHB carrier and the Departments of the payment
determination and the reason for such determination, in a form and
manner specified by the Departments.\69\ The Departments estimate that
the annual cost to prepare the notice of the certified IDR entity's
determination is $1.2 million. For more information on this
calculation, please refer to the Paperwork Reduction Act analysis,
found in section V of this preamble.
---------------------------------------------------------------------------
\69\ IDR Payment Determination Notification (section
716(c)(5)(A) of ERISA).
---------------------------------------------------------------------------
In addition to the information already required to be provided with
an initial payment or notice of denial of payment under the July 2021
interim final rules, including the QPA, these final rules require that
a plan or issuer must provide, if applicable, an acknowledgement if all
or any portion of the claim was downcoded; an explanation of why the
claim was downcoded, including a description of which service codes
were altered, if any, and a description of any modifiers that were
altered, added, or removed, if any; and the amount that would have been
the QPA had the service code or modifier not been downcoded. In the
July 2021 interim final rules, the Departments estimated that plans and
issuers will be required to provide documents related to the QPA along
with the initial payment or notice of denial of payment for
approximately 5,068,512 claims annually from nonparticipating providers
or facilities.\70\ The Departments assume that approximately 10 percent
of those claims will involve downcoding and estimate that the annual
cost to prepare the required documentation and attach it to each
initial payment or notice of denial of payment sent to the
nonparticipating provider or facility is $4.3 million. For more
information on this calculation, please refer to the Paperwork
Reduction Act analysis, found in section V of this preamble.
---------------------------------------------------------------------------
\70\ See 86 FR 36872 for more information on this estimate.
---------------------------------------------------------------------------
In total, the Departments estimate that certified IDR entities,
TPAs, and issuers will incur costs of approximately $5.5 million
annually to provide, as applicable, payment determination notifications
and the additional QPA information required under these rules.
ii. Federal IDR Process for Nonparticipating Providers of Air Ambulance
Services
As explained in the October 2021 interim final rules, the
Departments assume that 10 percent of out-of-network claims for air
ambulance services will be submitted to the Federal IDR process,\71\
which would result in nearly 5,000 annual air ambulance payment
determinations via the Federal IDR process.\72\
---------------------------------------------------------------------------
\71\ The Departments utilize 10 percent as an assumption to
estimate the overall number of providers of air ambulance services
billing out-of-network at least once in a year.
\72\ The Departments estimate that of the 216.2 million
individuals with employer-sponsored and other private health
coverage (183 million individuals with employer-sponsored health
coverage and 33.2 million individuals with other private coverage),
there are 33.3 air transports per 100,000 individuals, of which 69
percent result in out-of-network bills. The Departments assume that
10 percent of the out-of-network bills will end up in the Federal
IDR process. This is calculated as: 216,200,000 individuals x
0.000333 air transports per individual x 69% x 10%= 4,968.
---------------------------------------------------------------------------
[[Page 52638]]
After the certified IDR entity has reviewed and selected the offer,
the certified IDR entity must notify the provider of air ambulance
services and the plan, issuer, or FEHB carrier and the Departments of
the payment determination and include the written decision explaining
such determination.\73\ The Departments estimate that the annual cost
to prepare this notice of the certified IDR entity's determination for
air ambulance claims is $0.3 million. For more details, please refer to
the Paperwork Reduction Act analysis, found in section V of this
document.
---------------------------------------------------------------------------
\73\ IDR Payment Determination Notification (section
716(c)(5)(A) of ERISA).
---------------------------------------------------------------------------
Similar to these final rules' provisions related to the disclosure
of downcoded claims for nonparticipating providers and nonparticipating
emergency facilities, these final rules require that a plan or issuer
must provide, if applicable, an acknowledgement if all or any portion
of the claim pertaining to air ambulance services was downcoded; an
explanation of why the claim was downcoded, including a description of
which service codes were altered, if any, and a description of any
modifiers that were altered, added, or removed, if any; and the amount
that would have been the QPA had the service code or modifier not been
downcoded. The Departments estimate that plans and issuers will be
required to provide these documents for approximately 49,676 claims
annually from providers of air ambulance services.\74\ The Departments
assume that approximately 10 percent of those claims will involve
downcoding and estimate that the annual cost to prepare the required
documentation and attach it to each initial payment or notice of denial
of payment sent to the providers of air ambulance service is
approximately $42,000. For more details, please refer to the Paperwork
Reduction Act analysis, found in section V of this preamble.
---------------------------------------------------------------------------
\74\ The Departments estimate that of the 216.2 million
individuals with employer-sponsored and other private health
coverage, there are 33.3 air transports per 100,000 individuals, of
which 69 percent result in an out-of-network bill. The number of air
ambulance claims is estimated as: 216,200,000 individuals x 0.000333
air transports per individual x 69% = 49,676.
---------------------------------------------------------------------------
In total, the Departments estimate that certified IDR entities,
TPAs, and issuers will incur costs of approximately $0.4 million
annually to provide payment determination notifications and the
additional QPA information required under these final rules.
iii. Summary
The Departments estimate the total annual cost associated with
these final rules to be $5.9 million with $4.3 million annually
attributable to the additional information related to the QPAs, $1.2
million annually attributable to the certified IDR entity's payment
determination for nonparticipating provider and emergency facility
claims, and $0.3 million annually attributable to the certified IDR
entity's payment determination notification for nonparticipating
provider of air ambulance service claims.
G. Transfers
These final rules make no changes that impact the transfers as
described in the July 2021 and October 2021 interim final rules.
H. Uncertainty
These final rules make no changes that impact the uncertainties as
described in the July 2021 and October 2021 interim final rules.
I. Regulatory Alternatives
Section 6(a)(3)(C)(iii) of Executive Order 12866 requires an
economically significant regulation, and encourages other regulations,
to include an assessment of the costs and benefits of potentially
effective and reasonable alternatives to the planned regulation. A
discussion of the regulatory alternatives is included in this section.
As described in Section I.E. of this preamble, the District Court
in Texas Medical Association and LifeNet vacated provisions in the
October 2021 interim final rules addressing how certified IDR entities
were to weigh the QPA and the additional factors. The Departments
considered the possibility of not replacing the provisions vacated by
the District Court. However, in the Departments' view, this would have
resulted in uncertainty regarding the Federal IDR process, because
certain aspects of the process would be governed by the October 2021
interim final rules as published in the Federal Register, while others
would not. This approach could result in confusion on the part of the
public and certified IDR entities, likely making the decisions of
certified IDR entities less predictable, adding to the uncertainty and
the costs of the Federal IDR process. Therefore, the Departments are of
the view that it is more appropriate to make changes to the Federal IDR
process for both non-air ambulance and air ambulance items and services
in these final rules.
The Departments considered finalizing the additional factors other
than the QPA that a certified IDR entity may consider when submitted by
one of the disputing parties without addressing the possibility that
these factors may already have been accounted for in the QPA. Numerous
comments received on the October 2021 interim final rules highlighted
that in many cases, certain factors, such as patient acuity or the
complexity of furnishing the qualified IDR item or service to the
participant, beneficiary, or enrollee, will already be accounted for in
the calculation of the QPA. Commenters acknowledged, however, that
there could be instances in which the QPA would not adequately account
for the acuity of the patient or complexity of the service: for
example, if the complexity of a case is an outlier such that the time
or intensity of care exceeds what is typical for the service code. The
Departments are of the view that, in many cases, factors that a
certified IDR entity may consider other than the QPA will already be
reflected in the QPA. The QPA is generally calculated to include
characteristics that can affect costs, including medical specialty,
geographic region, and patient acuity and case severity, all captured
in different billing codes or aspects of the methodology that plans and
issuers are required to follow in calculating the QPA. Therefore,
weighting additional information that is already taken into account in
the calculation of the QPA would be redundant and in the Departments'
view, would result in increased administrative burden to the certified
IDR entity, potentially resulting in the selection of an offer that
does not best reflect the most appropriate value insofar as additional
weight would be given to information related to a factor that is
already accounted for in the QPA, effectively weighting that
information twice. Under these final rules, certified IDR entities must
consider the QPA and then must consider all additional information
submitted by the parties. To help ensure that the Federal IDR process
results in determinations that accurately reflect the fair value of a
given item or service, the certified IDR entity should consider all
additional information submitted by the parties but should not give
weight to information if it is already accounted for by any of the
other information submitted by the parties.
J. Conclusion and Summary of Economic Impacts
The Departments are of the view that these final rules will promote
[[Page 52639]]
transparency, consistency, and predictability in the Federal IDR
process. These final rules provide a market-based approach that will
help encourage plans and issuers, and providers, facilities, and
providers of air ambulance services to arrive at reasonable payment
rates.
The Departments estimate that these final rules will impose
incremental annual costs of approximately $5.9 million. Over 10 years,
the associated costs will be approximately $44.1 million with an
annualized cost of $5.9 million, using a 7 percent discount rate.\75\
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\75\ The costs would be $51.5 million over 10-year period with
an annualized cost of $5.9 million, applying a 3 percent discount
rate.
---------------------------------------------------------------------------
V. Paperwork Reduction Act
In accordance with the Paperwork Reduction Act of 1995 (PRA 95) (44
U.S.C. 3506(c)(2)(A)), the Departments solicited comments concerning
the information collection requirements (ICRs) included in the July
2021 and October 2021 interim final rules. At the same time, the
Departments also submitted ICRs to OMB, in accordance with 44 U.S.C.
3507(d).
The Departments received comments that specifically addressed the
paperwork burden analysis of the information collection requirements
contained in the July 2021 and October 2021 interim final rules. The
Departments reviewed these public comments in developing the paperwork
burden analysis discussed here.
The changes made by these final rules affect the existing OMB
control number, 1210-0169. A copy of the ICR for OMB Control Number
1210-0169 may be obtained by contacting the PRA addressee listed in the
following sentence or at www.RegInfo.gov. For additional information,
contact James Butikofer, Office of Research and Analysis, U.S.
Department of Labor, Employee Benefits Security Administration, 200
Constitution Avenue NW, Room N-5718, Washington, DC 20210; or sent to
[email protected].
The OMB will consider all written comments that they receive on or
before September 26, 2022. Written comments and recommendations for the
proposed information collection should be sent within 30 days of
publication of this notice to www.reginfo.gov/public/do/PRAMain. Find
this particular information collection by selecting ``Currently under
30-day Review--Open for Public Comments'' or by using the search
function.
Comments are invited on: (1) whether the collection of information
is necessary for the proper performance of the functions of the
Departments, including whether the information will have practical
utility; (2) if the information will be processed and used in a timely
manner; (3) the accuracy of the Departments' estimates of the burden
and cost of the collection of information, including the validity of
the methodology and assumptions used; (4) ways to enhance the quality,
utility, and clarity of the information collection; and (5) ways to
minimize the burden of the collection of information on those who are
to respond, including the use of automated collection techniques or
other forms of information technology.
Group health plans, health insurance issuers, FEHB carriers, and
certified IDR entities are responsible for ensuring compliance with
these final rules. Accordingly, the Departments refer to costs incurred
by plans, issuers, FEHB carriers, and certified IDR entities. However,
it is expected that most self-insured group health plans will work with
a TPA to meet the requirements of these final rules. The Departments
recognize the potential that some of the largest self-insured plans may
seek to meet the requirements of these final rules in-house and not use
a TPA or other third party. In these cases, those plans will incur the
estimated hour burden and cost directly.
These final rules add additional burdens to the ICR presented in
the October 2021 interim final rules. The following discussion covers
the changes being made to the ICR and the additional burden these
changes impose, followed by a summary of the ICR. Copies of the ICR may
be obtained by contacting the PRA addressee.
A. ICRs Regarding Additional Information To Be Shared With the Initial
Payment or Notice of Denial of Payment (26 CFR 54.9816-6(d), 29 CFR
2590.716-6(d), and 45 CFR 149.140(d); OMB Control Number: 1210-0169)
These final rules specify that where a QPA is calculated based on a
downcoded service code, in addition to the information already required
to be provided with an initial payment or notice of denial of payment
under the July 2021 interim final rules, a plan or issuer must provide,
if applicable, a statement that all or a portion of the claim was
downcoded; an explanation of why the claim was downcoded, including a
description of which service codes were altered, if any, and a
description of any modifiers that were altered or added, if any; and
the amount that would have been the QPA had the service codes or
modifiers not been downcoded.
The Departments assume that TPAs will provide this information on
behalf of self-insured plans. In addition, the Departments assume that
issuers and TPAs will automate the process of preparing and providing
this information in a format similar to an explanation of benefits as
part of the system to calculate the QPA. The Departments estimate that
a total of 1,477 issuers and 205 TPAs will incur a burden to comply
with this provision.
In the July 2021 interim final rules, the Departments estimated
that plans and issuers will be required to provide documents related to
QPAs along with the initial payment or notice of denial of payment for
approximately 5,068,512 claims annually from nonparticipating providers
or facilities.\76\ Additionally, the Departments estimated that plans
and issuers will be required to provide these documents for
approximately 49,676 claims annually from nonparticipating providers of
air ambulance services.\77\ In the absence of data, the Departments
assume that approximately 10 percent, or 511,819, of claims from
nonparticipating providers, facilities, and nonparticipating providers
of air ambulance services will involve downcoding and that it will take
a medical secretary 10 minutes (at an hourly rate of $50.76 \78\) to
prepare the required documentation and include it with each initial
payment or notice of denial of payment sent to the nonparticipating
provider, facility, or provider of air ambulance services.
---------------------------------------------------------------------------
\76\ See 86 FR 36872 for more information on this estimate.
\77\ The Departments estimate that of the 216.2 million
individuals with employer-sponsored and other private health
coverage, there are 33.3 air transports per 100,000 individuals, of
which 69 percent result in an out-of-network bill. The number of air
ambulance claims is estimated as: 216,200,000 individuals x 0.000333
air transports per individual x 0.69% = 49,676 claims.
\78\ Internal DOL calculation based on 2021 labor cost data. For
a description of DOL's methodology for calculating wage rates, see
https://www.dol.gov/sites/dolgov/files/EBSA/laws-and-regulations/rules-and-regulations/technical-appendices/labor-cost-inputs-used-in-ebsa-opr-ria-and-pra-burden-calculations-june-2019.pdf
---------------------------------------------------------------------------
The Departments estimate the additional QPA information will be
provided for approximately 506,851 claims from nonparticipating
providers or facilities. The annual burden to prepare the required
documentation and attach it to each initial payment or notice of denial
of payment sent to the nonparticipating providers or facilities will be
approximately 84,475 hours annually, with an associated equivalent
[[Page 52640]]
cost of $4.3 million.\79\ The Departments estimate that the additional
QPA information will be provided for approximately 4,968 claims from
providers of air ambulance services. The annual burden to prepare the
required documentation and attach it to each initial payment or notice
of denial of payment sent to providers of air ambulance services will
be approximately 828 hours annually, with an associated equivalent cost
of $42,029.\80\ Thus, the total estimated burden to provide the
additional QPA information with initial payments or notices of denial
of payment sent to the nonparticipating providers, facilities, and
providers of air ambulance services, for all issuers and TPAs, will be
approximately 85,303 hours annually, with an associated equivalent cost
of approximately $4.3 million.\81\ As shown in Table 2, the Departments
share jurisdiction, and it is estimated that 50 percent of the burden
will be accounted for by HHS, 25 percent of the burden will be
accounted for by DOL, and 25 percent will be accounted for by
Department of the Treasury. Thus, HHS will account for approximately
42,652 hours with an equivalent cost of approximately $2,164,990. DOL
and the Department of the Treasury will each account for approximately
21,326 hours with an equivalent cost of approximately $1,082,495.
---------------------------------------------------------------------------
\79\ This is calculated as: (5,068,512 documents for
nonparticipating providers or facilities) x (10%) x (10 minutes) =
84,475 hours. 84,475 hours x $50.76 = $4,287,951.
\80\ This is calculated as: (49,676 documents for
nonparticipating providers of air ambulance services) x (10%) x (10
minutes) = 828 hours. 828 hours x $50.76 = $42,029.
\81\ This is calculated as: (5,068,512 documents for
nonparticipating providers or facilities + 49,676 documents for
nonparticipating providers of air ambulance services) x (10%) x (10
minutes) = 85,303 hours. 85,303 hours x $50.76 = $4,329,980.
Table 2--Summary Annual Cost and Burden Regarding Information To Be Shared About QPA Starting in 2022
----------------------------------------------------------------------------------------------------------------
Estimated Estimated
Department number of Total annual dollar value
responses burden (hours) of labor hours
----------------------------------------------------------------------------------------------------------------
HHS............................................................. 255,910 42,652 $2,164,990
DOL............................................................. 127,955 21,326 1,082,495
Treasury........................................................ 127,955 21,326 1,082,495
----------------------------------------------------------------------------------------------------------------
B. ICRs Regarding the Certified IDR Entity's Payment Determination
Written Decision in the Federal IDR Process for Nonparticipating
Providers or Nonparticipating Emergency Facilities (26 CFR 54.9816-8T,
26 CFR 54.9816-8, 29 CFR 2590.716-8, and 45 CFR 149.510; OMB Control
Number: 1210-0169)
The Departments estimate that 17,435 claims will be submitted as
part of the Federal IDR process each year.\82\ After the certified IDR
entity has reviewed the offers and credible information submitted by
the parties and selected an offer, the certified IDR entity must notify
the provider, facility, or provider of air ambulance services and the
plan, issuer, or FEHB carrier and the Departments of the payment
determination and the reason for such determination, in a form and
manner specified by the Departments.\83\ The certified IDR entity's
written decision must include an explanation of the additional non-
prohibited information that the certified IDR entity determined
demonstrated that the offer selected is the out-of-network rate that
best represents the value of the qualified IDR item or service,
including the weight given to the QPA and any additional credible
information submitted in accordance with these final rules. If the
certified IDR entity relies on any additional information in selecting
an offer, the written decision must include an explanation of why the
certified IDR entity concluded that this information was not already
reflected in the qualifying payment amount.
---------------------------------------------------------------------------
\82\ In 2020, 10.7 million individuals had employer-sponsored
coverage and 1.7 million individuals had other private coverage in
New York State, while 183 million individuals had employer-sponsored
coverage and 33.2 million individuals had other private coverage
nationally. The Departments estimate that New York accounts for 5.7
percent of the private insurance market ((10.7 + 1.7)/(183 + 33.2) =
5.7 percent). (See Employee Benefits Security Administration.
``Health Insurance Coverage Bulletin.'' (March 2020).) In 2018, New
York State had 1,014 IDR decisions, up from 650 in 2017 and 396 in
2016. (See Adler, Loren. ``Experience with New York's Arbitration
Process for Surprise Out-of-Network Bills.'' U.S.C.-Brookings
Schaeffer on Health Policy. (October 2019).) For purposes of this
analysis, the Departments assume that, going forward, New York State
will continue to see 1,000 IDR cases each year and that the number
of Federal IDR cases will be proportional to that in New York State
by share of covered individuals in the private health coverage
market. The number of claims in the Federal IDR process is
calculated in the following manner: 1,000/0.057= 17,435.
\83\ IDR Payment Determination Notification (section
716(c)(5)(A) of ERISA).
---------------------------------------------------------------------------
The Departments estimate that, on average, it will take a physician
and medical billing specialist 0.5 hours to prepare the notice at a
composite hourly wage rate of $136.81.\84\ The burden for each
certified IDR entity will be 0.5 hours, with an equivalent cost of
approximately $69.24. Thus, the total cost burden for all certified IDR
entities to prepare this notice for Federal IDR claims will be $1.2
million.\85\
---------------------------------------------------------------------------
\84\ The Departments use a composite wage rate because different
professionals will review different types of claims and groups of
individuals. The wage rate of a physician is $192.37, and the wage
rate of a medical billing specialist is $109.03. (Internal DOL
calculation based on 2021 labor cost data. For a description of
DOL's methodology for calculating wage rates, see https://www.dol.gov/sites/dolgov/files/EBSA/laws-and-regulations/rules-and-regulations/technical-appendices/labor-cost-inputs-used-in-ebsa-opr-ria-and-pra-burden-calculations-june-2019.pdf.) The composite wage
rate is estimated in the following manner: ($192.37 x (\1/3\) +
$109.03 x (\2/3\) = $136.81).
\85\ 17,453 claims x 0.5 hours x $136.81 as the composite wage
rate for a physician and medical billing specialist = $1,192,641.
---------------------------------------------------------------------------
The total annual cost burden for certified IDR entities to provide
the payment determination notices regarding Federal IDR claims will be
$1,192,641. As shown in Table 3, the Departments and OPM share
jurisdiction, and it is estimated that 45 percent of the burden will be
accounted for by HHS, 25 percent will be accounted for by DOL, 25
percent of the burden will be accounted for by the Department of the
Treasury, and 5 percent will be accounted for by OPM. Thus, HHS will
account for a cost burden of $536,689. DOL and the Department of the
Treasury will each account for a cost burden of $298,160. OPM will
account for a cost burden of $59,632.
[[Page 52641]]
Table 3--Summary Annual Cost and Burden Starting in 2022 Regarding
Certified IDR Entity's Payment Determination Written Decision in the
Federal IDR Process for Nonparticipating Providers or Nonparticipating
Emergency Facilities Claims
------------------------------------------------------------------------
------------------------------------------------------------------------
Department
------------------------------------------------------------------------
HHS......................................................... $536,689
DOL......................................................... 298,160
Treasury.................................................... 298,160
OPM......................................................... 59,632
------------------------------------------------------------------------
C. ICRs Regarding the Certified IDR Entity's Payment Determination
Written Decision in the Federal IDR Process for Nonparticipating
Providers of Air Ambulance Services (26 CFR 54.9817-2T, 26 CFR 54.9817-
2, 29 CFR 2590.717-2, and 45 CFR 149.520; OMB Control Number: 1210-
0169)
The Departments estimate there will be 4,968 claims for air
ambulance services submitted to the Federal IDR process each year.\86\
After the certified IDR entity has reviewed the offers and any
submitted credible information, and selected an offer, the certified
IDR entity must notify the provider of air ambulance services and the
plan, issuer, or FEHB carrier and the Departments of the payment
determination and include the written decision explaining such
determination.\87\ The certified IDR entity's written decision must
include an explanation of what information that the certified IDR
entity determined demonstrated that the offer selected is the out-of-
network rate that best represents the value of the qualified IDR
service. This explanation must include the weight given to the QPA and
any additional non-prohibited, credible information submitted in
accordance with these final rules. If the certified IDR entity relies
on any additional information in selecting an offer, the written
decision must include an explanation of why the certified IDR entity
concluded that this information was not already reflected in the
qualifying payment amount.
---------------------------------------------------------------------------
\86\ The Departments estimate that of the 183 million
individuals with employment-related health insurance and 33.2
million individuals with other private coverage, there are 33.3 air
transports per 100,000 individuals, of which 69 percent result in an
out-of-network bill. The Departments assume that 10 percent of the
out-of-network bills will end up in the Federal IDR process. The
number of air ambulance service claims is calculated in the
following manner: (183,000,000 individuals + 33,200,000 individuals)
x 0.000333 air transports per individual x 69% x 10%= 4,968 claims.
\87\ IDR Payment Determination Notification (section
716(c)(5)(A) of ERISA).
---------------------------------------------------------------------------
The Departments estimate that, on average, it will take a physician
and medical billing specialist working for the certified IDR entity 0.5
hour to prepare the notice of the certified IDR entity's determination
at a composite hourly wage rate of $136.81.\88\ The burden for each
certified IDR entity will be 0.5 hours, with an equivalent cost of
approximately $69.24. Thus, the total cost burden for certified IDR
entities to provide this notice for air ambulance claims will be $0.3
million.\89\
---------------------------------------------------------------------------
\88\ The Departments use a composite wage rate because different
professionals will review different types of claims and groups of
individuals. The wage rate of a physician is $192.37, and the wage
rate of a medical billing specialist is $109.03. (Internal DOL
calculation based on 2021 labor cost data. For a description of
DOL's methodology for calculating wage rates, see https://www.dol.gov/sites/dolgov/files/EBSA/laws-and-regulations/rules-and-regulations/technical-appendices/labor-cost-inputs-used-in-ebsa-opr-ria-and-pra-burden-calculations-june-2019.pdf.) The composite wage
rate is estimated in the following manner: ($192.37 x (\1/3\) +
$109.03 x (\2/3\) = $136.81).
\89\ 4,968 air ambulance claims x 0.5 hours x $136.81 as the
composite wage rate for a physician and medical billing specialist =
$339,836.
---------------------------------------------------------------------------
The total annual cost burden for the certified IDR entities to
provide the payment determination notices regarding air ambulance
claims will be $339,836. As shown in Table 4, the Departments and OPM
share jurisdiction, and it is estimated that 45 percent of the burden
will be accounted for by HHS, 25 percent will be accounted for by DOL,
25 percent of the burden will be accounted for by the Department of the
Treasury, and 5 percent will be accounted for by OPM. Thus, HHS will
account for a cost burden of $152,926. DOL and the Department of the
Treasury will each account for a cost burden of $84,959. OPM will
account for a cost burden of $16,992.
Table 4--Summary Annual Cost and Burden Starting in 2022 Regarding
Certified IDR Entity's Payment Determination Written Decision in the
Federal IDR Process for Air Ambulance Claims
------------------------------------------------------------------------
Estimated Total
Department number of estimated
responses cost
------------------------------------------------------------------------
HHS............................................. 2,235 $152,926
DOL............................................. 1,242 84,959
Treasury........................................ 1,242 84,959
OPM............................................. 248 16,992
------------------------------------------------------------------------
Summary
The total annual cost burden for certified IDR entities to provide
payment determination notices regarding non-air ambulance and air
ambulance claims will be $1,532,477. As shown in Table 5, HHS will
account for a cost burden of approximately $689,615. DOL and the
Department of the Treasury will each account for a cost burden of
approximately $383,119. OPM will account for a cost burden of
approximately $76,624.
Table 5--Summary Annual Cost and Burden Starting in 2022 Regarding
Certified IDR Entity's Payment Determination Written Decision in the
Federal IDR Process for Non-air Ambulance and Air Ambulance Claims
------------------------------------------------------------------------
Estimated Total
Department number of estimated
responses cost
------------------------------------------------------------------------
HHS............................................. 10,145 $689,615
DOL............................................. 5,636 383,119
Treasury........................................ 5,636 383,119
OPM............................................. 1,127 76,624
------------------------------------------------------------------------
These paperwork burden estimates are summarized as follows:
Agency: Employee Benefits Security Administration, Department of
Labor.
Type of Review: Revision of existing collection.
Title: Requirements Related to Surprise Billing: Payment
Determination.
OMB Control Number: 1210-0169.
Affected Public: Private Sector--Businesses or other for-profits;
not-for-profit institutions.
Estimated Number of Respondents: 22,828
Estimated Number of Annual Responses: 163,542
Frequency of Response: Occasionally.
Estimated Total Annual Burden Hours: 89,521
Estimated Total Annual Burden Cost: $555,427
VI. Regulatory Flexibility Act
The Regulatory Flexibility Act (RFA) \90\ imposes certain
requirements with respect to Federal rules that are subject to the
notice and comment requirements of section 553(b) of the Administrative
Procedure Act (APA) and are not likely to have a significant economic
impact on a substantial number of small entities. Unless the head of an
agency determines that a final rule is not likely to have a significant
economic impact on a substantial number of small entities, section 604
\91\ of the RFA requires the agency to present a final regulatory
flexibility analysis of these final rules.
---------------------------------------------------------------------------
\90\ 5 U.S.C. 601 et seq. (1980).
\91\ 5 U.S.C. 604 (1980).
---------------------------------------------------------------------------
The Departments certify that these final rules would not have a
significant
[[Page 52642]]
impact on a substantial number of small entities during the first year.
The Departments have prepared a justification for this determination
below.
A. Affected Small Entities
The Small Business Administration (SBA), pursuant to the Small
Business Act,\92\ defines small businesses and issues size standards by
industry. These final rules will affect all health insurance issuers,
TPAs, and certified IDR entities.
---------------------------------------------------------------------------
\92\ 15 U.S.C. 631 et seq.
---------------------------------------------------------------------------
For purposes of analysis under the RFA, the Departments consider an
employee benefit plan with fewer than 100 participants to be a small
entity.\93\ The basis of this definition is found in section 104(a)(2)
of ERISA, which permits the Secretary of Labor to prescribe simplified
annual reports for plans that cover fewer than 100 participants. Under
section 104(a)(3) of ERISA, the Secretary may also provide for
exemptions or simplified annual reporting and disclosure for welfare
benefit plans. Pursuant to the authority of section 104(a)(3), DOL has
previously issued simplified reporting provisions and limited
exemptions from reporting and disclosure requirements for small plans,
including unfunded or insured welfare plans, which cover fewer than 100
participants and satisfy certain requirements. See 29 CFR 2520.104-20,
2520.104-21, 2520.104-41, 2520.104-46, and 2520.104b-10. While some
large employers have small plans, small plans are maintained generally
by small employers. Thus, the Departments are of the view that
assessing the impact of these final rules on small plans is an
appropriate substitute for evaluating the effect on small entities. The
definition of small entity considered appropriate for this purpose
differs, however, from a definition of small business based on size
standards promulgated by the SBA \94\ pursuant to the Small Business
Act.\95\
---------------------------------------------------------------------------
\93\ The Departments consulted with the Small Business
Administration Office of Advocacy in making this determination, as
required by 5 U.S.C. 603(c) and 13 CFR 121.903(c) in a memo dated
June 4, 2020.
\94\ 13 CFR 121.201 (2011).
\95\ 15 U.S.C. 631 et seq. (2011).
---------------------------------------------------------------------------
As discussed in the regulatory impact analysis, these final rules
will affect health insurance issuers and TPAs. In 2020, there were 205
TPAs \96\ and 1,477 issuers in the U.S. health insurance market.\97\
Most TPAs would be classified under the North American Industry
Classification System (NAICS) code 524292 (Third Party Administration
of Insurance and Pension Funds). According to SBA size standards,\98\
entities with average annual receipts of $40 million or less are
considered small entities. By this standard, the Departments estimate
that 63.5 percent of TPAs (130 TPAs) are small under the SBA's size
standards.\99\ Most health insurance issuers would be classified under
the NAICS code 524114 (Direct Health and Medical Insurance Carriers).
According to SBA size standards,\100\ entities with average annual
receipts of $41.5 million or less are considered small entities. By
this standard, the Departments estimate that 8.5 percent of issuers
(125 issuers), are small under the SBA's size standards.\101\
---------------------------------------------------------------------------
\96\ Non-issuer TPAs based on data derived from the 2016 Benefit
Year reinsurance program contributions.
\97\ Centers for Medicare and Medicaid Services. ``Medical Loss
Ratio Data and System Resources'' (2020). https://www.cms.gov/CCIIO/Resources/Data-Resources/mlr.
\98\ Available at https://www.sba.gov/document/support--table-
size-standards.
\99\ Based on data from the NAICS Association for NAICS code
524292, the Departments estimate the percent of businesses within
the industry of Third Party Administration of Insurance and Pension
Funds with less than $40 million in annual sales. (See NAICS
Association. ``Market Analysis Profile: NAICS Code & Annual Sales.''
https://www.naics.com/business-lists/counts-by-naics-code/.)
\100\ Available at https://www.sba.gov/document/support--table-
size-standards.
\101\ Based on data from the NAICS Association for NAICS code
524114, the Departments estimate the percent of businesses within
the industry of Direct Health and Medical Insurer Carriers with less
than $41.5 million in annual sales. (See NAICS Association. ``Market
Analysis Profile: NAICS Code & Annual Sales.'' https://www.naics.com/business-lists/counts-by-naics-code/.)
---------------------------------------------------------------------------
This estimate may overstate the actual number of small health
insurance issuers that may be affected. The Departments expect that few
insurance issuers underwriting comprehensive health insurance coverage
fall below these size thresholds. Based on data from medical loss ratio
(MLR) annual report \102\ submissions for the 2020 MLR reporting year,
approximately 78 out of 481 issuers of health insurance coverage
nationwide had total premium revenue of $41.5 million or less. This
estimate may overstate the actual number of small health insurance
issuers that may be affected, since over 72 percent of these small
issuers belong to larger holding groups, and many, if not all, of these
small issuers are likely to have non-health lines of business that will
result in their revenues exceeding $41.5 million. However, to produce a
conservative estimate, for the purposes of this analysis, the
Departments assume 8.5 percent, (125 issuers) are considered small
entities.
---------------------------------------------------------------------------
\102\ Available at https://www.cms.gov/CCIIO/Resources/Data-Resources/mlr.html.
---------------------------------------------------------------------------
These final rules will also affect health care providers because
the Departments assume that the cost of preparing and delivering the
notice of the certified IDR entity's determination is included in the
certified IDR entity fees paid by providers, facilities, providers of
air ambulance services, plans, issuers, and FEHB carriers. The
Departments estimate that 140,270 physicians, on average, bill on an
out-of-network basis. The number of small physicians is estimated based
on the SBA's size standards. The size standard applied for providers is
NAICS 62111 (Offices of Physicians), for which a business with less
than $14 million in receipts is considered to be small. By this
standard, the Departments estimate that 45.8 percent (64,232
physicians) are considered small under the SBA's size standards.\103\
These final rules are also expected to affect non-physician providers
who bill on an out-of-network basis. The Departments lack data on the
number of non-physician providers who would be impacted.
---------------------------------------------------------------------------
\103\ Based on data from the NAICS Association for NAICS code
62111, the Departments estimate the percent of businesses within the
industry of Offices of Physicians with less than $14 million in
annual sales. (See NAICS Association. ``Market Analysis Profile:
NAICS Code & Annual Sales.'' https://www.naics.com/business-lists/counts-by-naics-code/.)
---------------------------------------------------------------------------
The Departments do not have the same level of data for the air
ambulance sub-sector. In 2020, the total revenue of providers of air
ambulance services is estimated to be $4.2 billion with 1,114 air
ambulance bases.\104\ This results in an industry average of $3.8
million per air ambulance base. Accordingly, the Departments are of the
view that most providers of air ambulance services are likely to be
small entities.
---------------------------------------------------------------------------
\104\ ASPE Office of Health Policy. ``Air Ambulance Use and
Surprise Billing'' (September 2021). https://aspe.hhs.gov/sites/default/files/2021-09/aspe-air-ambulance-ib-09-10-2021.pdf. U.S.
Small Business Administration. ``Table of Small Business Size
Standards Matched to North American Industry Classification System
Codes.'' https://www.naics.com/business-lists/counts-by-naics-code/.
https://www.sba.gov/sites/default/files/2022-05/Table%20of%20Size%20Standards_Effective%20May%202%202022_Final.pdf.
---------------------------------------------------------------------------
B. Impact of the Final Rules
In addition to the information already required to be provided with
an initial payment or notice of denial of payment under the July 2021
interim final rules, including the QPA, these final rules require that
a plan or issuer must provide, if applicable, an acknowledgement if all
or any portion of the claim was downcoded; an explanation of why the
claim was
[[Page 52643]]
downcoded, including a description of which service codes were altered,
if any, and a description of any modifiers that were altered, added, or
removed, if any; and the amount that would have been the QPA had the
service code or modifier not been downcoded. The total annual burden
for all issuers and TPAs for providing the additional information
related to the QPA is estimated to be 85,303 hours with an equivalent
cost of approximately $4.3 million. For more details, please refer to
the Paperwork Reduction Act analysis, found in section VI of this
preamble.
In addition, after the certified IDR entity has reviewed the offers
and selected an offer, the certified IDR entity must explain its
determination in a written decision submitted to the parties and the
Departments, in a form and manner specified by the Departments. The
certified IDR entity's written decision must include an explanation of
what information the certified IDR entity determined demonstrated that
the offer selected is the out-of-network rate that best represents the
value of the qualified IDR item or service. This explanation must
include the weight given to the QPA and any additional non-prohibited,
credible information submitted in accordance with these final rules. If
the certified IDR entity relies on any additional information in
selecting an offer, the written decision must include an explanation of
why the certified IDR entity concluded that this information was not
already reflected in the qualifying payment amount. The total estimated
annual cost burden for certified IDR entities to provide payment
determination notices regarding non-air ambulance Federal IDR claims is
estimated to be $1.2 million and the total estimated annual cost burden
for certified IDR entities to provide payment determination notices
regarding air ambulance Federal IDR claims is estimated to be $0.3
million. The Departments assume for this calculation that half of the
cost will fall on the providers, providers of air ambulance services,
and facilities and the remaining half will fall on plans, issuers, and
FEHB carriers. For more details, please refer to the Paperwork
Reduction Act analysis, found in section V of this preamble.
To estimate the proportion of the total costs that would fall onto
small entities, the Departments assume that the proportion of costs is
proportional to the industry receipts. The Departments are of the view
that this assumption is reasonable because the number of providers,
facilities, and providers of air ambulance services that receive
initial and additional information about the QPA is likely to be
proportional to the amount of business in which the entity is involved.
Applying data from the Census Bureau of receipts by size for each
industry, the Departments estimate that small issuers will incur 0.2
percent of the total costs incurred by all issuers and small providers
will incur 37 percent of the total cost by all providers.\105\
---------------------------------------------------------------------------
\105\ Census Bureau. ``2017 SUSB Annual Data Tables by
Establishment Industry, Data by Enterprise Receipt Size.'' (May
2021). https://www.census.gov/data/tables/2017/econ/susb/2017-susb-annual.html.
---------------------------------------------------------------------------
Accordingly, the Departments estimate that small issuers and TPAs
will incur an annual cost of $4,330 associated with disclosing
additional information about the QPA.\106\ For each small issuer and
TPA, this results in an estimated annual cost of $16.98.\107\
---------------------------------------------------------------------------
\106\ The annual cost is estimated as: $4,329,980 x 0.5 x 0.2% =
$4,330.
\107\ The cost is estimated as: $4,330/(125 Issuers + 130 TPAs)
= $16.98.
---------------------------------------------------------------------------
For the payment determination notice regarding disputes involving
non-air ambulance claims, the Departments estimate that the total
annual cost for all small issuers will be $1,193 and the total annual
cost for small providers will be $219,446.\108\ This results in a per-
entity annual cost of $9.54 for small issuers and a per-entity annual
cost of $3.42 for small providers that are not providers of air
ambulance services.\109\
---------------------------------------------------------------------------
\108\ The annual cost for issuers is estimated as: $1,192,641 x
0.5 x 0.2% = $1,193. The annual cost for small physicians is
estimated as: $1,192,641 x 0.5 x 36.8% = $219,446.
\109\ The annual per-claim cost for issuers is estimated as:
$1,193/125 Issuers = $9.54. The annual per-claim cost for small
physicians is estimated as: $219,446/64,232 small physicians =
$3.42.
---------------------------------------------------------------------------
For the payment determination notice regarding a dispute involving
air ambulance claims, the Departments estimate that the total annual
cost for small issuers will be $344 and the total annual cost for all
small providers of air ambulance services will be $62,530.\110\ This
results in a per-entity annual cost of $2.72 for small issuers and a
per-entity annual cost of $56.13 for small providers of air ambulance
services.\111\
---------------------------------------------------------------------------
\110\ The annual cost for issuers is estimated as: $339,836 x
0.5 x 0.2% = $340. The annual cost for small providers of air
ambulance services is estimated as: $339,836 x 0.5 x 36.8% =
$62,530.
\111\ The annual per-claim cost for issuers is estimated as:
$340/125 Issuers = $2.72. The annual per-claim cost for small
providers of air ambulance services is estimated as: $62,530/1,114
providers of air ambulance services = $56.13.
---------------------------------------------------------------------------
The number of impacted small health plans is not a significant
number of plans compared to the total universe of 1.9 million small
health plans. Assuming that 17,435 non-air ambulance claims and 4,968
air ambulance claims are submitted to the Federal IDR process each
year, only one percent of small health plans will be impacted.\112\ The
number of impacted plans and issuers may be even smaller, if some plans
and issuers have multiple disputes that are batched in the Federal IDR
process. By batching qualified IDR items and services, there may be a
reduction in the per-service cost of the Federal IDR process, and
potentially the aggregate administrative costs, because the Federal IDR
process is likely to exhibit at least some economies of scale.\113\
---------------------------------------------------------------------------
\112\ (17,435 claims + 4,968 air ambulance claims)/1,927,786
ERISA health plans = 1% (Source: 2020 Medical Expenditure Panel
Survey-Insurance Component).
\113\ Matthew Fiedler, Loren Adler, and Benedic Ippolito.
``Recommendations for Implementing the No Surprises Act.'' U.S.C.-
Brookings Schaeffer on Health Policy. (March 2021). https://www.brookings.edu/blog/usc-brookings-schaeffer-on-health-policy/2021/03/16/recommendations-for-implementing-the-no-surprises-act/.
---------------------------------------------------------------------------
VII. Unfunded Mandates Reform Act
Title II of the Unfunded Mandates Reform Act of 1995 (UMRA)
requires each Federal agency to prepare a written statement assessing
the effects of any Federal mandate in a proposed agency rule, or a
finalization of such a proposal, that may result in an expenditure of
$100 million or more (adjusted annually for inflation with the base
year 1995) in any one year by State, local, and tribal governments, in
the aggregate, or by the private sector.\114\ In 2022, that threshold
is approximately $165 million. For purposes of the UMRA, these final
rules do not include any Federal mandate that the Departments expect to
result in such expenditures by State, local, or tribal governments.
---------------------------------------------------------------------------
\114\ 2 U.S.C. 1501 et seq. (1995).
---------------------------------------------------------------------------
VIII. Federalism Statement
Executive Order 13132 outlines fundamental principles of federalism
and requires Federal agencies to adhere to specific criteria when
formulating and implementing policies that have ``substantial direct
effects'' on the States, the relationship between the National
Government and States, or on the distribution of power and
responsibilities among the various levels of government. Federal
agencies promulgating regulations that have federalism implications
must consult with State and local officials and describe the extent of
their consultation and the nature of the concerns of State and local
officials in the preamble to these final rules.
In the Departments' view, these final rules have federalism
implications
[[Page 52644]]
because they have direct effects on the States, the relationship
between the National Government and the States, or the distribution of
power and responsibilities among various levels of government. State
and local government providers, facilities, and health plans may be
subject to the Federal IDR process or an All-Payer Model Agreement or a
specified State law. Additionally, the No Surprises Act authorizes
States to enforce the new requirements, including those related to
balance billing, with respect to issuers, providers, facilities, and
providers of air ambulance services, with HHS enforcing only in cases
in which the State has notified HHS that the State does not have the
authority to enforce or is otherwise not enforcing, or HHS has made a
determination that a State has failed to substantially enforce the
requirements. However, in the Departments' view, the federalism
implications of these final rules are substantially mitigated because
the Departments expect that some States will have their own process for
determining the total amount payable under a plan or coverage. Where a
State does not have an applicable All-Payer Model Agreement, but does
have such a specified State law, the State law, rather than the Federal
IDR process, will apply. The Departments anticipate that some States
with their own IDR processes or other mechanism for determining the
out-of-network rate may want to change their laws or adopt new laws in
response to these final rules. The Departments anticipate that these
States will incur a small incremental cost when making changes to their
laws.
In general, section 514 of ERISA preempts state laws to the extent
that they relate to any private covered employee benefit plan,
including covered group health plans, and preserves State laws that
regulate insurance, banking, or securities. While ERISA prohibits
States from regulating a plan as an insurance or investment company or
bank, the preemption provisions of section 731 of ERISA and section
2724 of the PHS Act (implemented in 29 CFR 2590.731(a) and 45 CFR
146.143(a)) apply so that requirements of Part 7 of ERISA and title
XXVII of the PHS Act (including those of the No Surprises Act) are not
to be ``construed to supersede any provision of State law which
establishes, implements, or continues in effect any standard or
requirement solely relating to health insurance issuers in connection
with group health insurance coverage except to the extent that such
standard or requirement prevents the application of a requirement'' of
a Federal standard. The conference report accompanying the Health
Insurance Portability and Accountability Act of 1996 (HIPAA) indicates
that this is intended to be the ``narrowest'' preemption of State
laws.\115\ Additionally, the No Surprises Act requires that when a
State law determines the total amount payable under such a plan,
coverage, or issuer for emergency services or to nonparticipating
providers related to patient visits to participating facilities for
nonemergency services, the State law will apply, rather than the
Federal IDR process specified in these final rules.
---------------------------------------------------------------------------
\115\ See House Conf. Rep. No. 104-736, at 205, reprinted in
1996 U.S. Code Cong. & Admin. News 2018.
---------------------------------------------------------------------------
In compliance with the requirement of Executive Order 13132 that
agencies examine closely any policies that may have federalism
implications or limit the policy-making discretion of the States, the
Departments engaged in efforts to consult with and work cooperatively
with affected States, including participating in conference calls with
and attending conferences of the NAIC and consulting with State
insurance officials on a state-by-state basis. In addition, the
Departments consulted with the NAIC, as required by the No Surprises
Act, to establish the geographic regions to be used in the methodology
for calculating the QPA as detailed in the July 2021 interim final
rules.
In developing these final rules, the Departments attempted to
balance the States' interests in regulating health insurance issuers,
providers, and facilities with the need to ensure at least the minimum
Federal consumer protections in every State. By doing so, the
Departments complied with the requirements of Executive Order 13132.
List of Subjects
26 CFR Part 54
Excise taxes, Health care, Health insurance, Pensions, Reporting
and recordkeeping requirements.
29 CFR Part 2590
Continuation coverage, Disclosure, Employee benefit plans, Group
health plans, Health care, Health insurance, Medical child support,
Reporting and recordkeeping requirements.
45 CFR Part 149
Balance billing, Health care, Health insurance, Reporting and
recordkeeping requirements, Surprise billing, State regulation of
health insurance, Transparency in coverage.
Douglas W. O'Donnell,
Deputy Commissioner for Services and Enforcement, Internal Revenue
Service.
Lily L. Batchelder,
Assistant Secretary of the Treasury (Tax Policy).
Ali Khawar,
Acting Assistant Secretary, Employee Benefits Security Administration,
U.S. Department of Labor.
Xavier Becerra,
Secretary, Department of Health and Human Services.
Department of the Treasury
Internal Revenue Service
Adoption of the Amendments to the Regulations
Accordingly, the Treasury Department and the IRS adopts as final
the temporary regulations adding 26 CFR 54.9816-6T and 54.9817-2T,
published at 86 FR 36872 (July 13, 2021), and 26 CFR 54.9816-8T,
published at 86 FR 55980 (October 7, 2021), with the following changes
to 26 CFR part 54:
PART 54--PENSION EXCISE TAXES
0
1. The authority citation for part 54 continues to read in part as
follows:
Authority: 26 U.S.C. 7805, unless otherwise noted.
* * * * *
0
2. Section 54.9816-6 is added to read as follows:
Sec. 54.9816-6 Methodology for calculating qualifying payment amount.
(a) For further guidance see Sec. 54.9816-6T(a) introductory text
through (a)(17).
(1)-(17) [Reserved]
(18) Downcode means the alteration by a plan or issuer of a service
code to another service code, or the alteration, addition, or removal
by a plan or issuer of a modifier, if the changed code or modifier is
associated with a lower qualifying payment amount than the service code
or modifier billed by the provider, facility, or provider of air
ambulance services.
(b)-(c) For further guidance see Sec. 54.9816-6T(b) and (c).
(d) For further guidance see Sec. 54.9816-6T(d) introductory text
through (d)(1)(i).
(1) [Reserved]
(i) [Reserved]
(ii) If the qualifying payment amount is based on a downcoded
service code or modifier--
(A) A statement that the service code or modifier billed by the
provider,
[[Page 52645]]
facility, or provider of air ambulance services was downcoded;
(B) An explanation of why the claim was downcoded, which must
include a description of which service codes were altered, if any, and
a description of which modifiers were altered, added, or removed, if
any; and
(C) The amount that would have been the qualifying payment amount
had the service code or modifier not been downcoded.
(iii)-(v) For further guidance see Sec. 54.9816-6T(d)(1)(iii)
through (v).
(2) For further guidance see Sec. 54.9816-6T(d)(2).
(e)-(f) For further guidance see Sec. 54.9816-6T(e) and (f).
(g) Applicability date. The provisions of this section are
applicable for plan years beginning on or after January 1, 2022, except
that paragraph (a)(18) of this section regarding the definition of the
term ``downcode'' and paragraph (d)(1)(ii) of this section regarding
additional information that must be provided if the qualifying payment
amount is based on a downcoded service code or modifier are applicable
with respect to items or services provided or furnished on or after
October 25, 2022, for plan years beginning on or after January 1, 2022.
0
3. Section 54.9816-6T is amended by:
0
a. Adding paragraph (a)(18);
0
b. Redesignating paragraphs (d)(1)(ii) through and (iv) as paragraphs
(d)(1)(iii) through (v), respectively; and
0
c. Adding a new paragraph (d)(1)(ii).
The additions read as follows:
Sec. 54.9816-6T Methodology for calculating qualifying payment
amount (temporary).
(a) * * *
(18) For further guidance see Sec. 54.9816-6(a)(18).
* * * * *
(d) * * *
(1) * * *
(ii) For further guidance see Sec. 54.9816-6(d)(1)(ii);
* * * * *
0
4. Section 54.9816-8 is added to read as follows:
Sec. 54.9816-8 Independent dispute resolution process.
(a)-(b) For further guidance see Sec. 54.9816-8T(a) and (b).
(c) For further guidance see Sec. 54.9816-8T(c) introductory text
through (c)(3).
(1)-(3) [Reserved]
(4) For further guidance see Sec. 54.9816-8T(c)(4) introductory
text through (c)(4)(ii) introductory text.
(i) [Reserved]
(ii) [Reserved]
(A) Select as the out-of-network rate for the qualified IDR item or
service one of the offers submitted under Sec. 54.9816-8T(c)(4)(i),
weighing only the considerations specified in paragraph (c)(4)(iii) of
this section (as applied to the information provided by the parties
pursuant to Sec. 54.9816-8T(c)(4)(i)). The certified IDR entity must
select the offer that the certified IDR entity determines best
represents the value of the qualified IDR item or service as the out-
of-network rate.
(B) For further guidance see Sec. 54.9816-8T(c)(4)(ii)(B).
(iii) Considerations in determination. In determining which offer
to select:
(A) The certified IDR entity must consider the qualifying payment
amount(s) for the applicable year for the same or similar item or
service.
(B) The certified IDR entity must then consider information
submitted by a party that relates to the following circumstances:
(1) The level of training, experience, and quality and outcomes
measurements of the provider or facility that furnished the qualified
IDR item or service (such as those endorsed by the consensus-based
entity authorized in section 1890 of the Social Security Act).
(2) The market share held by the provider or facility or that of
the plan or issuer in the geographic region in which the qualified IDR
item or service was provided.
(3) The acuity of the participant or beneficiary receiving the
qualified IDR item or service, or the complexity of furnishing the
qualified IDR item or service to the participant or beneficiary.
(4) The teaching status, case mix, and scope of services of the
facility that furnished the qualified IDR item or service, if
applicable.
(5) Demonstration of good faith efforts (or lack thereof) made by
the provider or facility or the plan or issuer to enter into network
agreements with each other, and, if applicable, contracted rates
between the provider or facility, as applicable, and the plan or
issuer, as applicable, during the previous 4 plan years.
(C) The certified IDR entity must also consider information
provided by a party in response to a request by the certified IDR
entity under Sec. 54.9816-8T(c)(4)(i)(A)(2) that relates to the offer
for the payment amount for the qualified IDR item or service that is
the subject of the payment determination and that does not include
information on factors described in Sec. 54.9816-8T(c)(4)(v).
(D) The certified IDR entity must also consider additional
information submitted by a party that relates to the offer for the
payment amount for the qualified IDR item or service that is the
subject of the payment determination and that does not include
information on factors described in Sec. 54.9816-8T(c)(4)(v).
(E) In weighing the considerations described in paragraphs
(c)(4)(iii)(B) through (D) of this section, the certified IDR entity
should evaluate whether the information is credible and relates to the
offer submitted by either party for the payment amount for the
qualified IDR item or service that is the subject of the payment
determination. The certified IDR entity should not give weight to
information to the extent it is not credible, it does not relate to
either party's offer for the payment amount for the qualified IDR item
or service, or it is already accounted for by the qualifying payment
amount under paragraph (c)(4)(iii)(A) of this section or other credible
information under paragraphs (c)(4)(iii)(B) through (D) of this
section.
(iv) Examples. The rules of paragraph (c)(4)(iii) of this section
are illustrated in the following paragraphs. Each example assumes that
the Federal IDR process applies for purposes of determining the out-of-
network rate, that both parties have submitted the information parties
are required to submit as part of the Federal IDR process, and that the
submitted information does not include information on factors described
in paragraph (c)(4)(v) of this section:
(A) Example 1--(1) Facts. A level 1 trauma center that is a
nonparticipating emergency facility and an issuer are parties to a
payment determination in the Federal IDR process. The facility submits
an offer that is higher than the qualifying payment amount. The
facility also submits additional written information showing that the
scope of services available at the facility was critical to the
delivery of care for the qualified IDR item or service provided, given
the particular patient's acuity. This information is determined to be
credible by the certified IDR entity. Further, the facility submits
additional information showing the contracted rates used to calculate
the qualifying payment amount for the qualified IDR item or service
were based on a level of service that is typical in cases in which the
services are delivered by a facility that is not a level 1 trauma
center and that does not have the capability to provide the scope of
services provided by a level 1 trauma center. This information is also
determined to be credible by the certified IDR entity. The issuer
submits an offer equal to the qualifying payment amount. No additional
information is submitted by
[[Page 52646]]
either party. The certified IDR entity determines that all the
information submitted by the nonparticipating emergency facility
relates to the offer for the payment amount for the qualified IDR item
or service that is the subject of the payment determination.
(2) Conclusion. In this paragraph (c)(4)(iv)(A) (Example 1), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the nonparticipating emergency facility, provided the
information relates to circumstances described in paragraphs
(c)(4)(iii)(B) through (D) of this section and relates to the offer for
the payment amount for the qualified IDR item or service that is the
subject of the payment determination. If the certified IDR entity
determines that it is appropriate to give weight to the additional
credible information submitted by the nonparticipating emergency
facility and that the additional credible information submitted by the
facility demonstrates that the facility's offer best represents the
value of the qualified IDR item or service, the certified IDR entity
should select the facility's offer.
(B) Example 2--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process. The
provider submits an offer that is higher than the qualifying payment
amount. The provider also submits additional written information
regarding the level of training and experience the provider possesses.
This information is determined to be credible by the certified IDR
entity, but the certified IDR entity finds that the information does
not demonstrate that the provider's level of training and experience
relates to the offer for the payment amount for the qualified IDR item
or service that is the subject of the payment determination (for
example, the information does not show that the provider's level of
training and experience was necessary for providing the qualified IDR
service that is the subject of the payment determination to the
particular patient, or that the training or experience made an impact
on the care that was provided). The nonparticipating provider does not
submit any additional information. The issuer submits an offer equal to
the qualifying payment amount, with no additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(B) (Example 2), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity must then consider the additional information
submitted by the nonparticipating provider, provided the information
relates to circumstances described in paragraphs (c)(4)(iii)(B) through
(D) of this section and relates to the offer for the payment amount for
the qualified IDR item or service that is the subject of the payment
determination. In addition, the certified IDR entity should not give
weight to information to the extent it is already accounted for by the
qualifying payment amount or other credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity determines that the additional information submitted by the
provider is credible but does not relate to the offer for the payment
amount for the qualified IDR service that is the subject of the payment
determination, and determines that the issuer's offer best represents
the value of the qualified IDR service, in the absence of any other
credible information that relates to either party's offer, the
certified IDR entity should select the issuer's offer.
(C) Example 3--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process
involving an emergency department visit for the evaluation and
management of a patient. The provider submits an offer that is higher
than the qualifying payment amount. The provider also submits
additional written information showing that the acuity of the patient's
condition and complexity of the qualified IDR service furnished
required the taking of a comprehensive history, a comprehensive
examination, and medical decision making of high complexity. This
information is determined to be credible by the certified IDR entity.
The issuer submits an offer equal to the qualifying payment amount for
CPT code 99285, which is the CPT code for an emergency department visit
for the evaluation and management of a patient requiring a
comprehensive history, a comprehensive examination, and medical
decision making of high complexity. The issuer also submits additional
written information showing that this CPT code accounts for the acuity
of the patient's condition. This information is determined to be
credible by the certified IDR entity. The certified IDR entity
determines that the information provided by the provider and issuer
relates to the offer for the payment amount for the qualified IDR
service that is the subject of the payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(C) (Example 3), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the parties, but the certified IDR entity should not give
weight to information to the extent it is already accounted for by the
qualifying payment amount or other credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity determines the additional information on the acuity of the
patient and complexity of the service is already accounted for in the
calculation of the qualifying payment amount, the certified IDR entity
should not give weight to the additional information provided by the
provider. If the certified IDR entity determines that the issuer's
offer best represents the value of the qualified IDR service, the
certified IDR entity should select the issuer's offer.
(D) Example 4--(1) Facts. A nonparticipating emergency facility and
an issuer are parties to a payment determination in the Federal IDR
process. Although the facility is not participating in the issuer's
network during the relevant plan year, it was a participating facility
in the issuer's network in the previous 4 plan years. The issuer
submits an offer that is higher than the qualifying payment amount and
that is equal to the facility's contracted rate (adjusted for
inflation) for the previous year with the issuer for the qualified IDR
service. The issuer also submits additional written information showing
that the contracted rates between the facility and the issuer during
the previous 4 plan years were higher than the qualifying payment
amount submitted by the issuer, and that these prior contracted rates
account for the case mix and scope of services typically furnished at
the nonparticipating facility. The certified IDR entity determines this
information is credible and that it relates to the offer submitted by
the issuer for the payment amount for the qualified IDR service that is
the subject of the payment determination. The facility submits an offer
that is higher than both the qualifying payment amount and the
contracted rate (adjusted for inflation) for the previous year with the
issuer for the qualified IDR service. The facility also submits
additional written information, with the intent to show that the case
mix and scope of services available at the facility were integral to
the service provided. The certified IDR entity determines this
information is credible and that it relates to the offer submitted by
the facility for the payment amount for the qualified IDR service that
is the subject of the
[[Page 52647]]
payment determination. Neither party submits any additional
information.
(2) Conclusion. In this paragraph (c)(4)(iv)(D) (Example 4), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the parties, but should not give weight to information to
the extent it is already accounted for by the qualifying payment amount
or other credible information under paragraphs (c)(4)(iii)(B) through
(D) of this section. If the certified IDR entity determines that the
information submitted by the facility regarding the case mix and scope
of services available at the facility includes information that is also
accounted for in the information the issuer submitted regarding prior
contracted rates, then the certified IDR entity should give weight to
that information only once. The certified IDR entity also should not
give weight to the same information provided by the nonparticipating
emergency facility in relation to any other factor. If the certified
IDR entity determines that the issuer's offer best represents the value
of the qualified IDR service, the certified IDR entity should select
the issuer's offer.
(E) Example 5--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process
regarding a qualified IDR service for which the issuer downcoded the
service code that the provider billed. The issuer submits an offer
equal to the qualifying payment amount (which was calculated using the
downcoded service code). The issuer also submits additional written
information that includes the documentation disclosed to the
nonparticipating provider under Sec. 54.9816-6(d)(1)(ii) at the time
of the initial payment (which describes why the service code was
downcoded). The certified IDR entity determines this information is
credible and that it relates to the offer for the payment amount for
the qualified IDR service that is the subject of the payment
determination. The provider submits an offer equal to the amount that
would have been the qualifying payment amount had the service code not
been downcoded. The provider also submits additional written
information that includes the documentation disclosed to the
nonparticipating provider under Sec. 54.9816-6(d)(1)(ii) at the time
of the initial payment. Further, the provider submits additional
written information that explains why the billed service code was more
appropriate than the downcoded service code, as evidence that the
provider's offer, which is equal to the amount the qualifying payment
amount would have been for the service code that the provider billed,
best represents the value of the service furnished, given its
complexity. The certified IDR entity determines this information to be
credible and that it relates to the offer for the payment amount for
the qualified IDR service that is the subject of the payment
determination. Neither party submits any additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(E) (Example 5), the
certified IDR entity must consider the qualifying payment amount, which
is based on the downcoded service code. The certified IDR entity then
must consider whether to give weight to additional information
submitted by the parties. If the certified IDR entity determines that
the additional credible information submitted by the provider
demonstrates that the nonparticipating provider's offer, which is equal
to the qualifying payment amount for the service code that the provider
billed, best represents the value of the qualified IDR service, the
certified IDR entity should select the nonparticipating provider's
offer.
(v) For further guidance see Sec. 54.9816-8T(c)(4)(v) through
(c)(4)(vi)(A).
(vi) [Reserved]
(A) [Reserved]
(B) The certified IDR entity's written decision must include an
explanation of their determination, including what information the
certified IDR entity determined demonstrated that the offer selected as
the out-of-network rate is the offer that best represents the value of
the qualified IDR item or service, including the weight given to the
qualifying payment amount and any additional credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity relies on information described under paragraphs
(c)(4)(iii)(B) through (D) of this section in selecting an offer, the
written decision must include an explanation of why the certified IDR
entity concluded that this information was not already reflected in the
qualifying payment amount.
(vii)-(ix) For further guidance see Sec. 54.9816-8T(c)(4)(vii)
through (ix).
(d)-(e) For further guidance see Sec. 54.9816-8T(d) through (e).
(f) For further guidance see Sec. 54.9816-8T(f) introductory text
through (f)(1)(iv).
(1) [Reserved]
(i)-(iv) [Reserved]
(v) For further guidance see Sec. 54.9816-8T(f)(1)(v) introductory
text through (f)(1)(v)(E).
(A)-(E) [Reserved]
(F) The rationale for the certified IDR entity's decision,
including the extent to which the decision relied on the criteria in
paragraphs (c)(4)(iii)(B) through (D) of this section.
(G)-(I) For further guidance see Sec. 54.9816-8T(f)(1)(v)(G)
through (I).
(vi) For further guidance see Sec. 54.9816-8T(f)(1)(vi).
(2) [Reserved]
(g) For further guidance see Sec. 54.9816-8T(g).
(h) Applicability date. The provisions of this section are
applicable with respect to plan years beginning on or after January 1,
2022, except that paragraphs (c)(4)(ii) through (iv) of this section
regarding payment determinations, paragraph (c)(4)(vi)(B) of this
section regarding written decisions, and paragraph (f)(1)(v)(F) of this
section regarding reporting of information relating to the Federal IDR
process are applicable with respect to items or services provided or
furnished on or after October 25, 2022, for plan years beginning on or
after January 1, 2022.
0
5. Section 54.9816-8T is amended by:
0
a. Removing paragraph (a)(2)(viii);
0
b. Redesignating paragraphs (a)(2)(ix) through (xiii) as paragraphs
(a)(2)(viii) through (xii), respectively; and
0
c. Revising paragraphs (c)(4)(ii)(A), (c)(4)(iii) and (iv),
(c)(4)(vi)(B), (f)(1)(v)(F), and (h).
The revisions read as follows:
Sec. 54.9816-8T Independent dispute resolution process (temporary).
* * * * *
(c) * * *
(4) * * *
(ii) * * *
(A) For further guidance see Sec. 54.9816-8(c)(4)(ii)(A).
* * * * *
(iii) For further guidance see Sec. 54.9816-8(c)(4)(iii).
(iv) For further guidance see Sec. 54.9816-8(c)(4)(iv).
* * * * *
(vi) * * *
(B) For further guidance see Sec. 54.9816-8(c)(4)(vi)(B).
* * * * *
(f) * * *
(1) * * *
(v) * * *
(F) For further guidance see Sec. 54.9816-8(f)(1)(v)(F);
* * * * *
(h) Applicability date. The provisions of this section are
applicable with respect to plan years beginning on or after January 1,
2022, except that the provisions regarding IDR entity certification at
paragraphs (a) and (e) of
[[Page 52648]]
this section are applicable beginning on October 7, 2021; and
paragraphs (c)(4)(ii) through (iv) of this section regarding payment
determinations, paragraph (c)(4)(vi)(B) of this section regarding
written decisions, and paragraph (f)(1)(v)(F) of this section regarding
reporting of information relating to the Federal IDR process are
applicable with respect to items or services provided or furnished on
or after October 25, 2022, for plan years beginning on or after January
1, 2022.
0
6. Section 54.9817-2 is added to read as follows:
Sec. 54.9817-2 Independent dispute resolution process for air
ambulance services
(a) For further guidance see Sec. 54.9817-2T(a).
(b) For further guidance see Sec. 54.9817-2T(b) introductory text.
(1) In general. Except as provided in paragraphs (b)(2) and (3) of
this section and Sec. 54.9817-2T(b)(2) and (4), in determining the
out-of-network rate to be paid by group health plans and health
insurance issuers offering group health insurance coverage for out-of-
network air ambulance services, plans and issuers must comply with the
requirements of Sec. Sec. 54.9816-8T and 54.9816-8, except that
references in Sec. Sec. 54.9816-8T and 54.9816-8 to the additional
circumstances in Sec. 54.9816-8(c)(4)(iii)(B) shall be understood to
refer to paragraph (b)(2) of this section and Sec. 54.9817-2T(b)(2).
(2) Considerations for air ambulance services. In determining which
offer to select, in addition to considering the applicable qualifying
payment amount(s), the certified IDR entity must consider information
submitted by a party that relates to the following circumstances:
(i)-(vi) For further guidance see Sec. 54.9817-2T(b)(2)(i) through
(vi).
(3) Weighing considerations. In weighing the considerations
described in paragraph (b)(2) of this section and Sec. 54.9817-
2T(b)(2), the certified IDR entity should evaluate whether the
information is credible and relates to the offer submitted by either
party for the payment amount for the qualified IDR service that is the
subject of the payment determination. The certified IDR entity should
not give weight to information to the extent it is not credible, it
does not relate to either party's offer for the payment amount for the
qualified IDR service, or it is already accounted for by the qualifying
payment amount under Sec. 54.9816-8(c)(4)(iii)(A) or other credible
information under Sec. 54.9816-8(c)(4)(iii)(B) through (D), except
that the additional circumstances in Sec. 54.9816-8(c)(4)(iii)(B)
shall be understood to refer to paragraph (b)(2) of this section and
Sec. 54.9817-2T(b)(2).
(4) For further guidance see Sec. 54.9817-2T(b)(4) introductory
text through (b)(4)(iii).
(i)-(iii) [Reserved]
(iv) For further guidance see Sec. 54.9817-2T(b)(4)(iv)
introductory text through (b)(4)(iv)(E).
(A)-(E) [Reserved]
(F) The rationale for the certified IDR entity's decision,
including the extent to which the decision relied on the criteria in
paragraph (b)(2) of this section and Sec. 54.9816-8(c)(4)(iii)(C) and
(D).
(G)-(I) For further guidance see Sec. 54.9817-2T(b)(4)(iv)(G)
through (I).
(c) Applicability date. The provisions of this section are
applicable with respect to plan years beginning on or after January 1,
2022, except that paragraphs (b)(1), (2), and (3) and (b)(4)(iv)(F) of
this section regarding payment determinations are applicable with
respect to services provided or furnished on or after October 25, 2022,
for plan years beginning on or after January 1, 2022.
0
7. Section 54.9817-2T is amended by:
0
a. Revising paragraphs (b)(1) and (2);
0
b. Redesignating paragraph (b)(3) as paragraph (b)(4);
0
c. Adding a new paragraph (b)(3); and
0
d. Revising newly redesignated paragraph (b)(4)(iv)(F) and paragraph
(c).
The revisions and addition read as follows:
Sec. 54.9817-2T Independent dispute resolution process for air
ambulance services (temporary).
* * * * *
(b) * * *
(1) For further guidance see Sec. 54.9817-2(b)(1).
(2) For further guidance see Sec. 54.9817-2(b)(2).
(3) For further guidance see Sec. 54.9817-2(b)(3).
(4) * * *
(iv) * * *
(F) For further guidance see Sec. 54.9817-2(b)(4)(iv)(F);
* * * * *
(c) Applicability date. The provisions of this section are
applicable with respect to plan years beginning on or after January 1,
2022, except that paragraphs (b)(1), (2), and (3) and (b)(4)(iv)(F) of
this section regarding payment determinations are applicable with
respect to services provided or furnished on or after October 25, 2022,
for plan years beginning on or after January 1, 2022.
Department of Labor
Employee Benefits Security Administration
29 CFR Chapter XXV
For the reasons set forth in the preamble, the Department of Labor
adopts as final the interim rules adding 29 CFR 2590.716-6, published
at 86 FR 36872 (July 13, 2021), and 29 CFR 2590.716-8 and 2590.717-2,
published at 86 FR 55980 (October 7, 2021), with the following changes:
PART 2590--RULES AND REGULATIONS FOR GROUP HEALTH PLANS
0
8. The authority citation for part 2590 continues to read as follows:
Authority: 29 U.S.C. 1027, 1059, 1135, 1161-1168, 1169, 1181-
1183, 1181 note, 1185, 1185a-n, 1191, 1191a, 1191b, and 1191c; sec.
101(g), Pub. L.104-191, 110 Stat. 1936; sec. 401(b), Pub. L. 105-
200, 112 Stat. 645 (42 U.S.C. 651 note); sec. 512(d), Pub. L. 110-
343, 122 Stat. 3881; sec. 1001, 1201, and 1562(e), Pub. L. 111-148,
124 Stat. 119, as amended by Pub. L. 111-152, 124 Stat. 1029;
Division M, Pub. L. 113-235, 128 Stat. 2130; Pub. L. 116-260 134
Stat. 1182; Secretary of Labor's Order 1-2011, 77 FR 1088 (Jan. 9,
2012).
0
9. Section 2590.716-6 is amended by:
0
a. Adding paragraph (a)(18);
0
b. Redesignating paragraphs (d)(1)(ii) through (iv) as paragraphs
(d)(1)(iii) through (v), respectively;
0
c. Adding a new paragraph (d)(1)(ii); and
0
d. Revising paragraph (f).
The revisions and additions read as follows:
Sec. 2590.716-6 Methodology for calculating qualifying payment
amount.
(a) * * *
(18) Downcode means the alteration by a plan or issuer of a service
code to another service code, or the alteration, addition, or removal
by a plan or issuer of a modifier, if the changed code or modifier is
associated with a lower qualifying payment amount than the service code
or modifier billed by the provider, facility, or provider of air
ambulance services.
* * * * *
(d) * * *
(1) * * *
(ii) If the qualifying payment amount is based on a downcoded
service code or modifier--
(A) A statement that the service code or modifier billed by the
provider, facility, or provider of air ambulance services was
downcoded;
(B) An explanation of why the claim was downcoded, which must
include a
[[Page 52649]]
description of which service codes were altered, if any, and a
description of which modifiers were altered, added, or removed, if any;
and
(C) The amount that would have been the qualifying payment amount
had the service code or modifier not been downcoded;
* * * * *
(f) Applicability date. The provisions of this section are
applicable for plan years beginning on or after January 1, 2022, except
that paragraph (a)(18) of this section regarding the definition of the
term ``downcode'' and paragraph (d)(1)(ii) of this section regarding
additional information that must be provided if the qualifying payment
amount is based on a downcoded service code or modifier are applicable
with respect to items or services provided or furnished on or after
October 25, 2022, for plan years beginning on or after January 1, 2022.
0
10. Section 2590.716-8 is amended by:
0
a. Removing paragraph (a)(2)(viii);
0
b. Redesignating paragraphs (a)(2)(ix) through (xiii) as paragraphs
(a)(2)(viii) through (xii), respectively; and
0
c. Revising paragraphs (c)(4)(ii)(A), (c)(4)(iii) and (iv),
(c)(4)(vi)(B), (f)(1)(v)(F), and (h).
The revisions read as follows:
Sec. 2590.716-8 Independent dispute resolution process.
* * * * *
(c) * * *
(4) * * *
(ii) * * *
(A) Select as the out-of-network rate for the qualified IDR item or
service one of the offers submitted under paragraph (c)(4)(i) of this
section, weighing only the considerations specified in paragraph
(c)(4)(iii) of this section (as applied to the information provided by
the parties pursuant to paragraph (c)(4)(i) of this section). The
certified IDR entity must select the offer that the certified IDR
entity determines best represents the value of the qualified IDR item
or service as the out-of-network rate.
* * * * *
(iii) Considerations in determination. In determining which offer
to select:
(A) The certified IDR entity must consider the qualifying payment
amount(s) for the applicable year for the same or similar item or
service.
(B) The certified IDR entity must then consider information
submitted by a party that relates to the following circumstances:
(1) The level of training, experience, and quality and outcomes
measurements of the provider or facility that furnished the qualified
IDR item or service (such as those endorsed by the consensus-based
entity authorized in section 1890 of the Social Security Act).
(2) The market share held by the provider or facility or that of
the plan or issuer in the geographic region in which the qualified IDR
item or service was provided.
(3) The acuity of the participant or beneficiary receiving the
qualified IDR item or service, or the complexity of furnishing the
qualified IDR item or service to the participant or beneficiary.
(4) The teaching status, case mix, and scope of services of the
facility that furnished the qualified IDR item or service, if
applicable.
(5) Demonstration of good faith efforts (or lack thereof) made by
the provider or facility or the plan or issuer to enter into network
agreements with each other, and, if applicable, contracted rates
between the provider or facility, as applicable, and the plan or
issuer, as applicable, during the previous 4 plan years.
(C) The certified IDR entity must also consider information
provided by a party in response to a request by the certified IDR
entity under paragraph (c)(4)(i)(A)(2) of this section that relates to
the offer for the payment amount for the qualified IDR item or service
that is the subject of the payment determination and that does not
include information on factors described in paragraph (c)(4)(v) of this
section.
(D) The certified IDR entity must also consider additional
information submitted by a party that relates to the offer for the
payment amount for the qualified IDR item or service that is the
subject of the payment determination and that does not include
information on factors described in paragraph (c)(4)(v) of this
section.
(E) In weighing the considerations described in paragraphs
(c)(4)(iii)(B) through (D) of this section, the certified IDR entity
should evaluate whether the information is credible and relates to the
offer submitted by either party for the payment amount for the
qualified IDR item or service that is the subject of the payment
determination. The certified IDR entity should not give weight to
information to the extent it is not credible, it does not relate to
either party's offer for the payment amount for the qualified IDR item
or service, or it is already accounted for by the qualifying payment
amount under paragraph (c)(4)(iii)(A) of this section or other credible
information under paragraphs (c)(4)(iii)(B) through (D) of this
section.
(iv) Examples. The rules of paragraph (c)(4)(iii) of this section
are illustrated in the following paragraphs. Each example assumes that
the Federal IDR process applies for purposes of determining the out-of-
network rate, that both parties have submitted the information parties
are required to submit as part of the Federal IDR process, and that the
submitted information does not include information on factors described
in paragraph (c)(4)(v) of this section:
(A) Example 1--(1) Facts. A level 1 trauma center that is a
nonparticipating emergency facility and an issuer are parties to a
payment determination in the Federal IDR process. The facility submits
an offer that is higher than the qualifying payment amount. The
facility also submits additional written information showing that the
scope of services available at the facility was critical to the
delivery of care for the qualified IDR item or service provided, given
the particular patient's acuity. This information is determined to be
credible by the certified IDR entity. Further, the facility submits
additional information showing the contracted rates used to calculate
the qualifying payment amount for the qualified IDR item or service
were based on a level of service that is typical in cases in which the
services are delivered by a facility that is not a level 1 trauma
center and that does not have the capability to provide the scope of
services provided by a level 1 trauma center. This information is also
determined to be credible by the certified IDR entity. The issuer
submits an offer equal to the qualifying payment amount. No additional
information is submitted by either party. The certified IDR entity
determines that all the information submitted by the nonparticipating
emergency facility relates to the offer for the payment amount for the
qualified IDR item or service that is the subject of the payment
determination.
(2) Conclusion. In this paragraph (c)(4)(iv)(A) (Example 1), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the nonparticipating emergency facility, provided the
information relates to circumstances described in paragraphs
(c)(4)(iii)(B) through (D) of this section and relates to the offer for
the payment amount for the qualified IDR item or service that is the
subject of the payment determination. If the certified IDR entity
determines that it is appropriate to give weight to the additional
credible information submitted by the nonparticipating emergency
facility and that the
[[Page 52650]]
additional credible information submitted by the facility demonstrates
that the facility's offer best represents the value of the qualified
IDR item or service, the certified IDR entity should select the
facility's offer.
(B) Example 2--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process. The
provider submits an offer that is higher than the qualifying payment
amount. The provider also submits additional written information
regarding the level of training and experience the provider possesses.
This information is determined to be credible by the certified IDR
entity, but the certified IDR entity finds that the information does
not demonstrate that the provider's level of training and experience
relates to the offer for the payment amount for the qualified IDR item
or service that is the subject of the payment determination (for
example, the information does not show that the provider's level of
training and experience was necessary for providing the qualified IDR
service that is the subject of the payment determination to the
particular patient, or that the training or experience made an impact
on the care that was provided). The nonparticipating provider does not
submit any additional information. The issuer submits an offer equal to
the qualifying payment amount, with no additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(B) (Example 2), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity must then consider the additional information
submitted by the nonparticipating provider, provided the information
relates to circumstances described in paragraphs (c)(4)(iii)(B) through
(D) of this section and relates to the offer for the payment amount for
the qualified IDR item or service that is the subject of the payment
determination. In addition, the certified IDR entity should not give
weight to information to the extent it is already accounted for by the
qualifying payment amount or other credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity determines that the additional information submitted by the
provider is credible but does not relate to the offer for the payment
amount for the qualified IDR service that is the subject of the payment
determination, and determines that the issuer's offer best represents
the value of the qualified IDR service, in the absence of any other
credible information that relates to either party's offer, the
certified IDR entity should select the issuer's offer.
(C) Example 3--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process
involving an emergency department visit for the evaluation and
management of a patient. The provider submits an offer that is higher
than the qualifying payment amount. The provider also submits
additional written information showing that the acuity of the patient's
condition and complexity of the qualified IDR service furnished
required the taking of a comprehensive history, a comprehensive
examination, and medical decision making of high complexity. This
information is determined to be credible by the certified IDR entity.
The issuer submits an offer equal to the qualifying payment amount for
CPT code 99285, which is the CPT code for an emergency department visit
for the evaluation and management of a patient requiring a
comprehensive history, a comprehensive examination, and medical
decision making of high complexity. The issuer also submits additional
written information showing that this CPT code accounts for the acuity
of the patient's condition. This information is determined to be
credible by the certified IDR entity. The certified IDR entity
determines that the information provided by the provider and issuer
relates to the offer for the payment amount for the qualified IDR
service that is the subject of the payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(C) (Example 3), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the parties, but the certified IDR entity should not give
weight to information to the extent it is already accounted for by the
qualifying payment amount or other credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity determines the additional information on the acuity of the
patient and complexity of the service is already accounted for in the
calculation of the qualifying payment amount, the certified IDR entity
should not give weight to the additional information provided by the
provider. If the certified IDR entity determines that the issuer's
offer best represents the value of the qualified IDR service, the
certified IDR entity should select the issuer's offer.
(D) Example 4--(1) Facts. A nonparticipating emergency facility and
an issuer are parties to a payment determination in the Federal IDR
process. Although the facility is not participating in the issuer's
network during the relevant plan year, it was a participating facility
in the issuer's network in the previous 4 plan years. The issuer
submits an offer that is higher than the qualifying payment amount and
that is equal to the facility's contracted rate (adjusted for
inflation) for the previous year with the issuer for the qualified IDR
service. The issuer also submits additional written information showing
that the contracted rates between the facility and the issuer during
the previous 4 plan years were higher than the qualifying payment
amount submitted by the issuer, and that these prior contracted rates
account for the case mix and scope of services typically furnished at
the nonparticipating facility. The certified IDR entity determines this
information is credible and that it relates to the offer submitted by
the issuer for the payment amount for the qualified IDR service that is
the subject of the payment determination. The facility submits an offer
that is higher than both the qualifying payment amount and the
contracted rate (adjusted for inflation) for the previous year with the
issuer for the qualified IDR service. The facility also submits
additional written information, with the intent to show that the case
mix and scope of services available at the facility were integral to
the service provided. The certified IDR entity determines this
information is credible and that it relates to the offer submitted by
the facility for the payment amount for the qualified IDR service that
is the subject of the payment determination. Neither party submits any
additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(D) (Example 4), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the parties, but should not give weight to information to
the extent it is already accounted for by the qualifying payment amount
or other credible information under paragraphs (c)(4)(iii)(B) through
(D) of this section. If the certified IDR entity determines that the
information submitted by the facility regarding the case mix and scope
of services available at the facility includes information that is also
accounted for in the information the issuer submitted regarding prior
contracted rates, then the certified IDR entity should give weight to
that information only once. The certified IDR entity also should not
give weight to the same information provided by the nonparticipating
emergency facility in
[[Page 52651]]
relation to any other factor. If the certified IDR entity determines
that the issuer's offer best represents the value of the qualified IDR
service, the certified IDR entity should select the issuer's offer.
(E) Example 5--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process
regarding a qualified IDR service for which the issuer downcoded the
service code that the provider billed. The issuer submits an offer
equal to the qualifying payment amount (which was calculated using the
downcoded service code). The issuer also submits additional written
information that includes the documentation disclosed to the
nonparticipating provider under Sec. 2590.716-6(d)(1)(ii) at the time
of the initial payment (which describes why the service code was
downcoded). The certified IDR entity determines this information is
credible and that it relates to the offer for the payment amount for
the qualified IDR service that is the subject of the payment
determination. The provider submits an offer equal to the amount that
would have been the qualifying payment amount had the service code not
been downcoded. The provider also submits additional written
information that includes the documentation disclosed to the
nonparticipating provider under Sec. 2590.716-6(d)(1)(ii) at the time
of the initial payment. Further, the provider submits additional
written information that explains why the billed service code was more
appropriate than the downcoded service code, as evidence that the
provider's offer, which is equal to the amount the qualifying payment
amount would have been for the service code that the provider billed,
best represents the value of the service furnished, given its
complexity. The certified IDR entity determines this information to be
credible and that it relates to the offer for the payment amount for
the qualified IDR service that is the subject of the payment
determination. Neither party submits any additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(E) (Example 5), the
certified IDR entity must consider the qualifying payment amount, which
is based on the downcoded service code. The certified IDR entity then
must consider whether to give weight to additional information
submitted by the parties. If the certified IDR entity determines that
the additional credible information submitted by the provider
demonstrates that the nonparticipating provider's offer, which is equal
to the qualifying payment amount for the service code that the provider
billed, best represents the value of the qualified IDR service, the
certified IDR entity should select the nonparticipating provider's
offer.
* * * * *
(vi) * * *
(B) The certified IDR entity's written decision must include an
explanation of their determination, including what information the
certified IDR entity determined demonstrated that the offer selected as
the out-of-network rate is the offer that best represents the value of
the qualified IDR item or service, including the weight given to the
qualifying payment amount and any additional credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity relies on information described under paragraphs
(c)(4)(iii)(B) through (D) of this section in selecting an offer, the
written decision must include an explanation of why the certified IDR
entity concluded that this information was not already reflected in the
qualifying payment amount.
* * * * *
(f) * * *
(1) * * *
(v) * * *
(F) The rationale for the certified IDR entity's decision,
including the extent to which the decision relied on the criteria in
paragraphs (c)(4)(iii)(B) through (D) of this section;
* * * * *
(h) Applicability date. The provisions of this section are
applicable with respect to plan years beginning on or after January 1,
2022, except that the provisions regarding IDR entity certification at
paragraphs (a) and (e) of this section are applicable beginning on
October 7, 2021; and paragraphs (c)(4)(ii) through (iv) of this section
regarding payment determinations, paragraph (c)(4)(vi)(B) of this
section regarding written decisions, and paragraph (f)(1)(v)(F) of this
section regarding reporting of information relating to the Federal IDR
process are applicable with respect to items or services provided or
furnished on or after October 25, 2022, for plan years beginning on or
after January 1, 2022.
0
11. Section 2590.717-2 is amended by:
0
a. Revising paragraphs (b)(1) and (b)(2) introductory text;
0
b. Redesignating paragraph (b)(3) as paragraph (b)(4);
0
c. Adding a new paragraph (b)(3); and
0
d. Revising newly redesignated paragraph (b)(4)(iv)(F) and paragraph
(c).
The addition and revisions read as follows:
Sec. 2590.717-2 Independent dispute resolution process for air
ambulance services.
* * * * *
(b) * * *
(1) In general. Except as provided in paragraphs (b)(2) and (3) of
this section, in determining the out-of-network rate to be paid by
group health plans and health insurance issuers offering group health
insurance coverage for out-of-network air ambulance services, plans and
issuers must comply with the requirements of Sec. 2590.716-8, except
that references in Sec. 2590.716-8 to the additional circumstances in
Sec. 2590.716-8(c)(4)(iii)(B) shall be understood to refer to
paragraph (b)(2) of this section.
(2) Considerations for air ambulance services. In determining which
offer to select, in addition to considering the applicable qualifying
payment amount(s), the certified IDR entity must consider information
submitted by a party that relates to the following circumstances:
* * * * *
(3) Weighing considerations. In weighing the considerations
described in paragraph (b)(2) of this section, the certified IDR entity
should evaluate whether the information is credible and relates to the
offer submitted by either party for the payment amount for the
qualified IDR service that is the subject of the payment determination.
The certified IDR entity should not give weight to information to the
extent it is not credible, it does not relate to either party's offer
for the payment amount for the qualified IDR service, or it is already
accounted for by the qualifying payment amount under Sec. 2590.716-
8(c)(4)(iii)(A) or other credible information under Sec. 2590.716-
8(c)(4)(iii)(B) through (D), except that the additional circumstances
in Sec. 2590.716-8(c)(4)(iii)(B) shall be understood to refer to
paragraph (b)(2) of this section.
(4) * * *
(iv) * * *
(F) The rationale for the certified IDR entity's decision,
including the extent to which the decision relied on the criteria in
paragraph (b)(2) of this section and Sec. 2590.716-8(c)(4)(iii)(C) and
(D);
* * * * *
(c) Applicability date. The provisions of this section are
applicable with respect to plan years beginning on or after January 1,
2022, except that paragraphs (b)(1), (2), and (3) and (b)(4)(iv)(F) of
this section regarding payment determinations are applicable with
respect to services provided or furnished on or after October 25, 2022,
for plan years beginning on or after January 1, 2022.
[[Page 52652]]
Department of Health and Human Services
45 CFR Subtitle A, Subchapter B
For the reasons set forth in the preamble, the Department of Health
and Human Services adopts as final the interim rules adding 45 CFR
149.140, published at 86 FR 36872 (July 13, 2021), and 45 CFR 149.510
and 149.520, published at 86 FR 55980 (October 7, 2021), with the
following changes to 45 CFR part 149:
PART 149--SURPRISE BILLING AND TRANSPARENCY REQUIREMENTS
0
12. The authority citation for part 149 continues to read as follows:
Authority: 42 U.S.C. 300gg-92 and 300gg-111 through 300gg-139,
as amended.
0
13. Section 149.140 is amended by:
0
a. Adding paragraph (a)(18);
0
b. Redesignating paragraphs (d)(1)(ii) through (iv) as paragraphs
(d)(1)(iii) through (v), respectively;
0
c. Adding a new paragraph (d)(1)(ii); and
0
d. Revising paragraph (g).
The revisions and additions read as follows:
Sec. 149.140 Methodology for calculating qualifying payment amount.
(a) * * *
(18) Downcode means the alteration by a plan or issuer of a service
code to another service code, or the alteration, addition, or removal
by a plan or issuer of a modifier, if the changed code or modifier is
associated with a lower qualifying payment amount than the service code
or modifier billed by the provider, facility, or provider of air
ambulance services.
* * * * *
(d) * * *
(1) * * *
(ii) If the qualifying payment amount is based on a downcoded
service code or modifier--
(A) A statement that the service code or modifier billed by the
provider, facility, or provider of air ambulance services was
downcoded;
(B) An explanation of why the claim was downcoded, which must
include a description of which service codes were altered, if any, and
a description of which modifiers were altered, added, or removed, if
any; and
(C) The amount that would have been the qualifying payment amount
had the service code or modifier not been downcoded;
* * * * *
(g) Applicability date. The provisions of this section are
applicable for plan years or in the individual market, policy years
beginning on or after January 1, 2022, except that paragraph (a)(18) of
this section regarding the definition of the term ``downcode'' and
paragraph (d)(1)(ii) of this section regarding additional information
that must be provided if the qualifying payment amount is based on a
downcoded service code or modifier are applicable with respect to items
or services provided or furnished on or after October 25, 2022, for
plan years or in the individual market, policy years beginning on or
after January 1, 2022.
0
14. Section 149.510 is amended by:
0
a. Removing paragraph (a)(2)(viii);
0
b. Redesignating paragraphs (a)(2)(ix) through (xiii) as paragraphs
(a)(2)(viii) through (xii), respectively; and
0
c. Revising paragraphs (c)(4)(ii)(A), (c)(4)(iii) and (iv),
(c)(4)(vi)(B), (f)(1)(v)(F), and (h).
The revisions read as follows:
Sec. 149.510 Independent dispute resolution process.
* * * * *
(c) * * *
(4) * * *
(ii) * * *
(A) Select as the out-of-network rate for the qualified IDR item or
service one of the offers submitted under paragraph (c)(4)(i) of this
section, weighing only the considerations specified in paragraph
(c)(4)(iii) of this section (as applied to the information provided by
the parties pursuant to paragraph (c)(4)(i) of this section). The
certified IDR entity must select the offer that the certified IDR
entity determines best represents the value of the qualified IDR item
or service as the out-of-network rate.
* * * * *
(iii) Considerations in determination. In determining which offer
to select:
(A) The certified IDR entity must consider the qualifying payment
amount(s) for the applicable year for the same or similar item or
service.
(B) The certified IDR entity must then consider information
submitted by a party that relates to the following circumstances:
(1) The level of training, experience, and quality and outcomes
measurements of the provider or facility that furnished the qualified
IDR item or service (such as those endorsed by the consensus-based
entity authorized in section 1890 of the Social Security Act).
(2) The market share held by the provider or facility or that of
the plan or issuer in the geographic region in which the qualified IDR
item or service was provided.
(3) The acuity of the participant, beneficiary, or enrollee
receiving the qualified IDR item or service, or the complexity of
furnishing the qualified IDR item or service to the participant,
beneficiary, or enrollee.
(4) The teaching status, case mix, and scope of services of the
facility that furnished the qualified IDR item or service, if
applicable.
(5) Demonstration of good faith efforts (or lack thereof) made by
the provider or facility or the plan or issuer to enter into network
agreements with each other, and, if applicable, contracted rates
between the provider or facility, as applicable, and the plan or
issuer, as applicable, during the previous 4 plan years.
(C) The certified IDR entity must also consider information
provided by a party in response to a request by the certified IDR
entity under paragraph (c)(4)(i)(A)(2) of this section that relates to
the offer for the payment amount for the qualified IDR item or service
that is the subject of the payment determination and that does not
include information on factors described in paragraph (c)(4)(v) of this
section.
(D) The certified IDR entity must also consider additional
information submitted by a party that relates to the offer for the
payment amount for the qualified IDR item or service that is the
subject of the payment determination and that does not include
information on factors described in paragraph (c)(4)(v) of this
section.
(E) In weighing the considerations described in paragraphs
(c)(4)(iii)(B) through (D) of this section, the certified IDR entity
should evaluate whether the information is credible and relates to the
offer submitted by either party for the payment amount for the
qualified IDR item or service that is the subject of the payment
determination. The certified IDR entity should not give weight to
information to the extent it is not credible, it does not relate to
either party's offer for the payment amount for the qualified IDR item
or service, or it is already accounted for by the qualifying payment
amount under paragraph (c)(4)(iii)(A) of this section or other credible
information under paragraphs (c)(4)(iii)(B) through (D) of this
section.
(iv) Examples. The rules of paragraph (c)(4)(iii) of this section
are illustrated in the following paragraphs. Each example assumes that
the Federal IDR process applies for purposes of determining the out-of-
network rate, that both parties have submitted the information parties
are required to submit as part of the Federal IDR process, and that the
submitted information does not include information on factors described
in paragraph (c)(4)(v) of this section:
[[Page 52653]]
(A) Example 1--(1) Facts. A level 1 trauma center that is a
nonparticipating emergency facility and an issuer are parties to a
payment determination in the Federal IDR process. The facility submits
an offer that is higher than the qualifying payment amount. The
facility also submits additional written information showing that the
scope of services available at the facility was critical to the
delivery of care for the qualified IDR item or service provided, given
the particular patient's acuity. This information is determined to be
credible by the certified IDR entity. Further, the facility submits
additional information showing the contracted rates used to calculate
the qualifying payment amount for the qualified IDR item or service
were based on a level of service that is typical in cases in which the
services are delivered by a facility that is not a level 1 trauma
center and that does not have the capability to provide the scope of
services provided by a level 1 trauma center. This information is also
determined to be credible by the certified IDR entity. The issuer
submits an offer equal to the qualifying payment amount. No additional
information is submitted by either party. The certified IDR entity
determines that all the information submitted by the nonparticipating
emergency facility relates to the offer for the payment amount for the
qualified IDR item or service that is the subject of the payment
determination.
(2) Conclusion. In this paragraph (c)(4)(iv)(A) (Example 1), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the nonparticipating emergency facility, provided the
information relates to circumstances described in paragraphs
(c)(4)(iii)(B) through (D) of this section and relates to the offer for
the payment amount for the qualified IDR item or service that is the
subject of the payment determination. If the certified IDR entity
determines that it is appropriate to give weight to the additional
credible information submitted by the nonparticipating emergency
facility and that the additional credible information submitted by the
facility demonstrates that the facility's offer best represents the
value of the qualified IDR item or service, the certified IDR entity
should select the facility's offer.
(B) Example 2--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process. The
provider submits an offer that is higher than the qualifying payment
amount. The provider also submits additional written information
regarding the level of training and experience the provider possesses.
This information is determined to be credible by the certified IDR
entity, but the certified IDR entity finds that the information does
not demonstrate that the provider's level of training and experience
relates to the offer for the payment amount for the qualified IDR item
or service that is the subject of the payment determination (for
example, the information does not show that the provider's level of
training and experience was necessary for providing the qualified IDR
service that is the subject of the payment determination to the
particular patient, or that the training or experience made an impact
on the care that was provided). The nonparticipating provider does not
submit any additional information. The issuer submits an offer equal to
the qualifying payment amount, with no additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(B) (Example 2), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity must then consider the additional information
submitted by the nonparticipating provider, provided the information
relates to circumstances described in paragraphs (c)(4)(iii)(B) through
(D) of this section and relates to the offer for the payment amount for
the qualified IDR item or service that is the subject of the payment
determination. In addition, the certified IDR entity should not give
weight to information to the extent it is already accounted for by the
qualifying payment amount or other credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity determines that the additional information submitted by the
provider is credible but does not relate to the offer for the payment
amount for the qualified IDR service that is the subject of the payment
determination, and determines that the issuer's offer best represents
the value of the qualified IDR service, in the absence of any other
credible information that relates to either party's offer, the
certified IDR entity should select the issuer's offer.
(C) Example 3--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process
involving an emergency department visit for the evaluation and
management of a patient. The provider submits an offer that is higher
than the qualifying payment amount. The provider also submits
additional written information showing that the acuity of the patient's
condition and complexity of the qualified IDR service furnished
required the taking of a comprehensive history, a comprehensive
examination, and medical decision making of high complexity. This
information is determined to be credible by the certified IDR entity.
The issuer submits an offer equal to the qualifying payment amount for
CPT code 99285, which is the CPT code for an emergency department visit
for the evaluation and management of a patient requiring a
comprehensive history, a comprehensive examination, and medical
decision making of high complexity. The issuer also submits additional
written information showing that this CPT code accounts for the acuity
of the patient's condition. This information is determined to be
credible by the certified IDR entity. The certified IDR entity
determines that the information provided by the provider and issuer
relates to the offer for the payment amount for the qualified IDR
service that is the subject of the payment determination. Neither party
submits any additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(C) (Example 3), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the parties, but the certified IDR entity should not give
weight to information to the extent it is already accounted for by the
qualifying payment amount or other credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity determines the additional information on the acuity of the
patient and complexity of the service is already accounted for in the
calculation of the qualifying payment amount, the certified IDR entity
should not give weight to the additional information provided by the
provider. If the certified IDR entity determines that the issuer's
offer best represents the value of the qualified IDR service, the
certified IDR entity should select the issuer's offer.
(D) Example 4--(1) Facts. A nonparticipating emergency facility and
an issuer are parties to a payment determination in the Federal IDR
process. Although the facility is not participating in the issuer's
network during the relevant plan year, it was a participating facility
in the issuer's network in the previous 4 plan years. The issuer
submits an offer that is higher than the qualifying payment amount and
that is equal to the facility's contracted rate (adjusted for
inflation) for the previous year with the issuer for the qualified IDR
service. The issuer also submits additional written
[[Page 52654]]
information showing that the contracted rates between the facility and
the issuer during the previous 4 plan years were higher than the
qualifying payment amount submitted by the issuer, and that these prior
contracted rates account for the case mix and scope of services
typically furnished at the nonparticipating facility. The certified IDR
entity determines this information is credible and that it relates to
the offer submitted by the issuer for the payment amount for the
qualified IDR service that is the subject of the payment determination.
The facility submits an offer that is higher than both the qualifying
payment amount and the contracted rate (adjusted for inflation) for the
previous year with the issuer for the qualified IDR service. The
facility also submits additional written information, with the intent
to show that the case mix and scope of services available at the
facility were integral to the service provided. The certified IDR
entity determines this information is credible and that it relates to
the offer submitted by the facility for the payment amount for the
qualified IDR service that is the subject of the payment determination.
Neither party submits any additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(D) (Example 4), the
certified IDR entity must consider the qualifying payment amount. The
certified IDR entity then must consider the additional information
submitted by the parties, but should not give weight to information to
the extent it is already accounted for by the qualifying payment amount
or other credible information under paragraphs (c)(4)(iii)(B) through
(D) of this section. If the certified IDR entity determines that the
information submitted by the facility regarding the case mix and scope
of services available at the facility includes information that is also
accounted for in the information the issuer submitted regarding prior
contracted rates, then the certified IDR entity should give weight to
that information only once. The certified IDR entity also should not
give weight to the same information provided by the nonparticipating
emergency facility in relation to any other factor. If the certified
IDR entity determines that the issuer's offer best represents the value
of the qualified IDR service, the certified IDR entity should select
the issuer's offer.
(E) Example 5--(1) Facts. A nonparticipating provider and an issuer
are parties to a payment determination in the Federal IDR process
regarding a qualified IDR service for which the issuer downcoded the
service code that the provider billed. The issuer submits an offer
equal to the qualifying payment amount (which was calculated using the
downcoded service code). The issuer also submits additional written
information that includes the documentation disclosed to the
nonparticipating provider under Sec. 149.140(d)(1)(ii) at the time of
the initial payment (which describes why the service code was
downcoded). The certified IDR entity determines this information is
credible and that it relates to the offer for the payment amount for
the qualified IDR service that is the subject of the payment
determination. The provider submits an offer equal to the amount that
would have been the qualifying payment amount had the service code not
been downcoded. The provider also submits additional written
information that includes the documentation disclosed to the
nonparticipating provider under Sec. 149.140(d)(1)(ii) at the time of
the initial payment. Further, the provider submits additional written
information that explains why the billed service code was more
appropriate than the downcoded service code, as evidence that the
provider's offer, which is equal to the amount the qualifying payment
amount would have been for the service code that the provider billed,
best represents the value of the service furnished, given its
complexity. The certified IDR entity determines this information to be
credible and that it relates to the offer for the payment amount for
the qualified IDR service that is the subject of the payment
determination. Neither party submits any additional information.
(2) Conclusion. In this paragraph (c)(4)(iv)(E) (Example 5), the
certified IDR entity must consider the qualifying payment amount, which
is based on the downcoded service code. The certified IDR entity then
must consider whether to give weight to additional information
submitted by the parties. If the certified IDR entity determines that
the additional credible information submitted by the provider
demonstrates that the nonparticipating provider's offer, which is equal
to the qualifying payment amount for the service code that the provider
billed, best represents the value of the qualified IDR service, the
certified IDR entity should select the nonparticipating provider's
offer.
* * * * *
(vi) * * *
(B) The certified IDR entity's written decision must include an
explanation of their determination, including what information the
certified IDR entity determined demonstrated that the offer selected as
the out-of-network rate is the offer that best represents the value of
the qualified IDR item or service, including the weight given to the
qualifying payment amount and any additional credible information under
paragraphs (c)(4)(iii)(B) through (D) of this section. If the certified
IDR entity relies on information described under paragraphs
(c)(4)(iii)(B) through (D) of this section in selecting an offer, the
written decision must include an explanation of why the certified IDR
entity concluded that this information was not already reflected in the
qualifying payment amount.
* * * * *
(f) * * *
(1) * * *
(v) * * *
(F) The rationale for the certified IDR entity's decision,
including the extent to which the decision relied on the criteria in
paragraphs (c)(4)(iii)(B) through (D) of this section;
* * * * *
(h) Applicability date. The provisions of this section are
applicable with respect to plan years or in the individual market
policy years beginning on or after January 1, 2022, except that the
provisions regarding IDR entity certification at paragraphs (a) and (e)
of this section are applicable beginning on October 7, 2021; and
paragraphs (c)(4)(ii) through (iv) of this section regarding payment
determinations, paragraph (c)(4)(vi)(B) of this section regarding
written decisions, and paragraph (f)(1)(v)(F) of this section regarding
reporting of information relating to the Federal IDR process are
applicable with respect to items or services provided or furnished on
or after October 25, 2022, for plan years or in the individual market
policy years beginning on or after January 1, 2022.
0
15. Section 149.520 is amended by:
0
a. Revising paragraphs (b)(1) and (b)(2) introductory text;
0
b. Redesignating paragraph (b)(3) as paragraph (b)(4);
0
c. Adding a new paragraph (b)(3); and
0
d. Revising newly redesignated paragraph (b)(4)(iv)(F) and paragraph
(c).
The addition and revisions read as follows:
Sec. 149.520 Independent dispute resolution process for air
ambulance services.
* * * * *
(b) * * *
(1) In general. Except as provided in paragraphs (b)(2) and (3) of
this section, in determining the out-of-network rate to be paid by
group health plans and health insurance issuers offering group
[[Page 52655]]
or individual health insurance coverage for out-of-network air
ambulance services, plans and issuers must comply with the requirements
of Sec. 149.510, except that references in Sec. 149.510 to the
additional circumstances in Sec. 149.510(c)(4)(iii)(B) shall be
understood to refer to paragraph (b)(2) of this section.
(2) Considerations for air ambulance services. In determining which
offer to select, in addition to considering the applicable qualifying
payment amount(s), the certified IDR entity must consider information
submitted by a party that relates to the following circumstances:
* * * * *
(3) Weighing considerations. In weighing the considerations
described in paragraph (b)(2) of this section, the certified IDR entity
should evaluate whether the information is credible and relates to the
offer submitted by either party for the payment amount for the
qualified IDR service that is the subject of the payment determination.
The certified IDR entity should not give weight to information to the
extent it is not credible, it does not relate to either party's offer
for the payment amount for the qualified IDR service, or it is already
accounted for by the qualifying payment amount under Sec.
149.510(c)(4)(iii)(A) or other credible information under Sec.
149.510(c)(4)(iii)(B) through (D), except that the additional
circumstances in Sec. 149.510(c)(4)(iii)(B) shall be understood to
refer to paragraph (b)(2) of this section.
(4) * * *
(iv) * * *
(F) The rationale for the certified IDR entity's decision,
including the extent to which the decision relied on the criteria in
paragraph (b)(2) of this section and Sec. 149.510(c)(4)(iii)(C) and
(D);
* * * * *
(c) Applicability date. The provisions of this section are
applicable with respect to plan years, or in the individual market,
policy years, beginning on or after January 1, 2022, except that
paragraphs (b)(1), (2), and (3) and (b)(4)(iv)(F) of this section
regarding payment determinations are applicable with respect to
services provided or furnished on or after October 25, 2022, for plan
years or in the individual market policy years beginning on or after
January 1, 2022.
[FR Doc. 2022-18202 Filed 8-24-22; 11:15 am]
BILLING CODE 4830-01-4510-29-4120-01-P