Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 43880-43881 [2020-15566]

Download as PDF 43880 Federal Register / Vol. 85, No. 139 / Monday, July 20, 2020 / Notices evidence and argument no later than August 4, 2020 that establish that the grant of the license would not be consistent with the requirements regarding the licensing of federally owned inventions as set forth in the Bayh-Dole Act and implementing regulations. Competing applications completed and received by NASA no later than August 4, 2020 will also be treated as objections to the grant of the contemplated partially exclusive license. Objections submitted in response to this notice will not be made available to the public for inspection and, to the extent permitted by law, will not be released under the Freedom of Information Act. ADDRESSES: Objections relating to the prospective license may be submitted to Mark Homer, Patent Counsel, Office of the Chief Counsel, NASA Kennedy Space Center, Mail Code CC, Kennedy Space Center, FL 32899. Email: kscpatent-counsel@mail.ksc.nasa.gov. Telephone: 321–867–2076; Facsimile: 321–867–1817. FOR FURTHER INFORMATION CONTACT: Jonathan Leahy, Patent Attorney, Office of the Chief Counsel, NASA John F. Kennedy Space Center, Mail Code CC, Kennedy Space Center, FL 32899. Telephone: 321–867–6553; Facsimile: 321–867–1817. SUPPLEMENTARY INFORMATION: This notice of intent to grant an exclusive patent license is issued in accordance with 35 U.S.C. 209(e) and 37 CFR 404.7(a)(1)(i). The patent rights in this invention have been assigned to the United States of America as represented by the Administrator of the National Aeronautics and Space Administration. The prospective exclusive patent license will comply with the requirements of 35 U.S.C. 209 and 37 CFR. 404.7. Information about other NASA inventions available for licensing can be found online at http:// technology.nasa.gov. Helen M. Galus, Agency Counsel for Intellectual Property. [FR Doc. 2020–15641 Filed 7–17–20; 8:45 am] BILLING CODE 7510–13–P NATIONAL AERONAUTICS AND SPACE ADMINISTRATION [Notice 20–055] Notice of Intent To Grant an Exclusive Patent License National Aeronautics and Space Administration (NASA). ACTION: Notice of intent to grant an exclusive patent license. AGENCY: VerDate Sep<11>2014 18:30 Jul 17, 2020 Jkt 250001 NASA hereby gives notice of its intent to grant an exclusive patent license in the United States to practice the invention described and claimed in U.S. Patent No. 9,617,069 entitled ‘‘Thermal Insulation System for NonVacuum Applications Including a Multilayer Composite,’’ NASA Case Number KSC–13777, to Cryotek, LLC, having its principal place of business in Titusville, Florida. NASA has not yet made a determination to grant the requested license and may deny the requested license even if no objections are submitted within the comment period. SUMMARY: The prospective exclusive license may be granted unless NASA receives written objections, including evidence and argument no later than August 4, 2020 that establish that the grant of the license would not be consistent with the requirements regarding the licensing of federally owned inventions as set forth in the Bayh-Dole Act and implementing regulations. Competing applications completed and received by NASA no later than August 4, 2020 will also be treated as objections to the grant of the contemplated partially exclusive license. Objections submitted in response to this notice will not be made available to the public for inspection and, to the extent permitted by law, will not be released under the Freedom of Information Act. ADDRESSES: Objections relating to the prospective license may be submitted to Mark Homer, Patent Counsel, Office of the Chief Counsel, NASA Kennedy Space Center, Mail Code CC, Kennedy Space Center, FL 32899. Email: kscpatent-counsel@mail.ksc.nasa.gov. Telephone: 321–867–2076; Facsimile: 321–867–1817. FOR FURTHER INFORMATION CONTACT: Jonathan Leahy, Patent Attorney, Office of the Chief Counsel, NASA John F. Kennedy Space Center, Mail Code CC, Kennedy Space Center, FL 32899. Telephone: 321–867–6553; Facsimile: 321–867–1817. SUPPLEMENTARY INFORMATION: This notice of intent to grant an exclusive patent license is issued in accordance with 35 U.S.C. 209(e) and 37 CFR 404.7(a)(1)(i). The patent rights in this invention have been assigned to the United States of America as represented by the Administrator of the National Aeronautics and Space Administration. The prospective exclusive patent license will comply with the requirements of 35 U.S.C. 209 and 37 CFR. 404.7. Information about other NASA inventions available for licensing can be DATES: PO 00000 Frm 00075 Fmt 4703 Sfmt 4703 found online at http:// technology.nasa.gov. Helen Galus, Agency Counsel for Intellectual Property. [FR Doc. 2020–15640 Filed 7–17–20; 8:45 am] BILLING CODE 7510–13–P NATIONAL ARCHIVES AND RECORDS ADMINISTRATION [NARA–2020–053] Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery National Archives and Records Administration (NARA). ACTION: Notice. AGENCY: We are planning to request that the Office of Management and Budget (OMB) renew its approval for us to engage in the following generic information collection request (generic ICR), and we invite you to comment on it: ‘‘Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.’’ As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, we developed this generic ICR to cover all of our requests for feedback on our services. DATES: We must receive comments in writing on or before September 18, 2020. ADDRESSES: Send comments by email to tamee.fechhelm@nara.gov. Because our buildings are temporarily closed during the COVID–19 restrictions, we are not able to receive comments by mail during this time. FOR FURTHER INFORMATION CONTACT: Tamee Fechhelm, Paperwork Reduction Act Officer, by email at tamee.fechhelm@nara.gov or by telephone at 301.837.1694 with requests for additional information or copies of the proposed information collection and supporting statement. SUPPLEMENTARY INFORMATION: Pursuant to the Paperwork Reduction Act of 1995 (Pub. L. 104–13), we invite the public and other Federal agencies to comment on proposed information collections. The comments and suggestions should address one or more of the following points: (a) Whether the proposed information collections are necessary for NARA to properly perform its functions; (b) our estimates of the burden of the proposed information collections and their accuracy; (c) ways we could SUMMARY: E:\FR\FM\20JYN1.SGM 20JYN1 Federal Register / Vol. 85, No. 139 / Monday, July 20, 2020 / Notices enhance the quality, utility, and clarity of the information we collect; (d) ways we could minimize the burden on respondents of collecting the information, including through information technology; and (e) whether these collections affect small businesses. We will summarize any comments you submit and include the summary in our request for OMB approval. All comments will become a matter of public record. For this reason, please do not include in your comments information of a confidential nature, such as sensitive personal information or proprietary information. In this notice, we solicit comments concerning the following information collection: Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Number: 3095–0070. Abstract: This information collection activity provides a means to gather qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. By qualitative feedback, we mean information that provides useful insights into customers’ or stakeholders’ perceptions and opinions, but not statistical surveys that yield quantitative results that can be generalized to the population of study. Qualitative feedback provides insights into perceptions, experiences, and expectations, provides an early warning of issues with service, or focuses attention on areas where communication, training or changes in operations might improve delivery of products or services. Collecting this information allows for ongoing, collaborative, and actionable communications between NARA and its customers and stakeholders. It also allows us to contribute feedback directly to improving program management. We collect feedback in areas of service delivery such as timeliness, appropriateness, accuracy of information, plain language, courtesy, efficiency, and resolution of issues with service delivery. We use customer feedback to plan efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on NARA’s services will be unavailable. We will only submit a collection for approval under this generic clearance if it meets the following conditions: • The collection is voluntary; • The collection is low-burden for respondents (based on considerations of total burden hours, total number of VerDate Sep<11>2014 18:30 Jul 17, 2020 Jkt 250001 respondents, or burden-hours per respondent) and is low-cost for both the respondents and the Federal Government; • The collection is non-controversial and does not raise issues of concern to other Federal agencies; • It is targeted to solicit opinions from respondents who have experience with the program or may have experience with the program in the near future; • It collects personally identifiable information (PII) only to the extent necessary and we will not retain it; • We will use the information gathered only internally, for general service improvement and program management purposes, and do not intend to release it outside of the agency; • We will not use the information gathered for substantially informing influential policy decisions; and • Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential nonresponse bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results, but do not fall under the current generic collection. As a general matter, information collections under this generic collection request will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. PO 00000 Frm 00076 Fmt 4703 Sfmt 4703 43881 Current Actions: OGIS FOIA Program Compliance Review, NPRC Survey of Customer Satisfaction, and Training and Event Evaluations. Type of Review: Regular. Affected Public: Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Estimated Number of Respondents: 25,000. Below, we provide projected average estimates for the next three years: Swarnali Haldar, Executive for Information Services/CIO. [FR Doc. 2020–15566 Filed 7–17–20; 8:45 am] BILLING CODE 7515–01–P NATIONAL FOUNDATION ON THE ARTS AND THE HUMANITIES National Endowment for the Arts Arts Advisory Panel Meetings AGENCY: National Endowment for the Arts. ACTION: Notice of meetings. Pursuant to the Federal Advisory Committee Act, as amended, notice is hereby given that 13 meetings of the Arts Advisory Panel to the National Council on the Arts will be held by teleconference or videoconference. SUMMARY: DATES: See the SUPPLEMENTARY INFORMATION section for individual meeting times and dates. All meetings are Eastern time and ending times are approximate. National Endowment for the Arts, Constitution Center, 400 7th St. SW, Washington, DC 20506. FOR FURTHER INFORMATION CONTACT: Further information with reference to these meetings can be obtained from Ms. Sherry P. Hale, Office of Guidelines & Panel Operations, National Endowment for the Arts, Washington, DC 20506; hales@arts.gov, or call 202/682–5696. SUPPLEMENTARY INFORMATION: The closed portions of meetings are for the purpose of Panel review, discussion, evaluation, and recommendations on financial assistance under the National Foundation on the Arts and the Humanities Act of 1965, as amended, including information given in confidence to the agency. In accordance with the determination of the Chairman of September 10, 2019, these sessions will be closed to the public pursuant to subsection (c)(6) of section 552b of title 5, United States Code. The upcoming meetings are: ADDRESSES: E:\FR\FM\20JYN1.SGM 20JYN1

Agencies

[Federal Register Volume 85, Number 139 (Monday, July 20, 2020)]
[Notices]
[Pages 43880-43881]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2020-15566]


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NATIONAL ARCHIVES AND RECORDS ADMINISTRATION

[NARA-2020-053]


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: National Archives and Records Administration (NARA).

ACTION: Notice.

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SUMMARY: We are planning to request that the Office of Management and 
Budget (OMB) renew its approval for us to engage in the following 
generic information collection request (generic ICR), and we invite you 
to comment on it: ``Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery.'' As part of a Federal Government-
wide effort to streamline the process to seek feedback from the public 
on service delivery, we developed this generic ICR to cover all of our 
requests for feedback on our services.

DATES: We must receive comments in writing on or before September 18, 
2020.

ADDRESSES: Send comments by email to [email protected]. Because 
our buildings are temporarily closed during the COVID-19 restrictions, 
we are not able to receive comments by mail during this time.

FOR FURTHER INFORMATION CONTACT: Tamee Fechhelm, Paperwork Reduction 
Act Officer, by email at [email protected] or by telephone at 
301.837.1694 with requests for additional information or copies of the 
proposed information collection and supporting statement.

SUPPLEMENTARY INFORMATION: Pursuant to the Paperwork Reduction Act of 
1995 (Pub. L. 104-13), we invite the public and other Federal agencies 
to comment on proposed information collections. The comments and 
suggestions should address one or more of the following points: (a) 
Whether the proposed information collections are necessary for NARA to 
properly perform its functions; (b) our estimates of the burden of the 
proposed information collections and their accuracy; (c) ways we could

[[Page 43881]]

enhance the quality, utility, and clarity of the information we 
collect; (d) ways we could minimize the burden on respondents of 
collecting the information, including through information technology; 
and (e) whether these collections affect small businesses.
    We will summarize any comments you submit and include the summary 
in our request for OMB approval. All comments will become a matter of 
public record. For this reason, please do not include in your comments 
information of a confidential nature, such as sensitive personal 
information or proprietary information.
    In this notice, we solicit comments concerning the following 
information collection:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Number: 3095-0070.
    Abstract: This information collection activity provides a means to 
gather qualitative customer and stakeholder feedback in an efficient, 
timely manner, in accordance with our commitment to improving service 
delivery. By qualitative feedback, we mean information that provides 
useful insights into customers' or stakeholders' perceptions and 
opinions, but not statistical surveys that yield quantitative results 
that can be generalized to the population of study. Qualitative 
feedback provides insights into perceptions, experiences, and 
expectations, provides an early warning of issues with service, or 
focuses attention on areas where communication, training or changes in 
operations might improve delivery of products or services. Collecting 
this information allows for ongoing, collaborative, and actionable 
communications between NARA and its customers and stakeholders. It also 
allows us to contribute feedback directly to improving program 
management.
    We collect feedback in areas of service delivery such as 
timeliness, appropriateness, accuracy of information, plain language, 
courtesy, efficiency, and resolution of issues with service delivery. 
We use customer feedback to plan efforts to improve or maintain the 
quality of service offered to the public. If this information is not 
collected, vital feedback from customers and stakeholders on NARA's 
services will be unavailable.
    We will only submit a collection for approval under this generic 
clearance if it meets the following conditions:
     The collection is voluntary;
     The collection is low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and is low-cost for both the respondents 
and the Federal Government;
     The collection is non-controversial and does not raise 
issues of concern to other Federal agencies;
     It is targeted to solicit opinions from respondents who 
have experience with the program or may have experience with the 
program in the near future;
     It collects personally identifiable information (PII) only 
to the extent necessary and we will not retain it;
     We will use the information gathered only internally, for 
general service improvement and program management purposes, and do not 
intend to release it outside of the agency;
     We will not use the information gathered for substantially 
informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results, but do not fall under the current generic collection.
    As a general matter, information collections under this generic 
collection request will not result in any new system of records 
containing privacy information and will not ask questions of a 
sensitive nature, such as sexual behavior and attitudes, religious 
beliefs, and other matters that are commonly considered private.
    Current Actions: OGIS FOIA Program Compliance Review, NPRC Survey 
of Customer Satisfaction, and Training and Event Evaluations.
    Type of Review: Regular.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Estimated Number of Respondents: 25,000.
    Below, we provide projected average estimates for the next three 
years:

Swarnali Haldar,
Executive for Information Services/CIO.
[FR Doc. 2020-15566 Filed 7-17-20; 8:45 am]
BILLING CODE 7515-01-P