Agency Information Collection Activities; Comment Request; Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan, 28796 [2019-13045]

Download as PDF 28796 Federal Register / Vol. 84, No. 119 / Thursday, June 20, 2019 / Notices the document published in the Federal Register. You may access the official edition of the Federal Register and the Code of Federal Regulations at www.govinfo.gov. At this site you can view this document, as well as all other documents of this Department published in the Federal Register, in text or Portable Document Format (PDF). To use PDF you must have Adobe Acrobat Reader, which is available free at this site. You may also access documents of the Department published in the Federal Register by using the article search feature at www.federalregister.gov. Specifically, through the advanced search feature at this site, you can limit your search to documents published by the Department. Dated: June 17, 2019. Frank T. Brogan, Assistant Secretary for Elementary and Secondary Education. [FR Doc. 2019–13090 Filed 6–19–19; 8:45 am] BILLING CODE 4000–01–P DEPARTMENT OF EDUCATION [Docket No. ED–2019–ICCD–0072] Agency Information Collection Activities; Comment Request; Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Federal Student Aid (FSA), Department of Education (ED). ACTION: Notice. AGENCY: In accordance with the Paperwork Reduction Act of 1995, ED is proposing a revision of an existing information collection. DATES: Interested persons are invited to submit comments on or before August 19, 2019. ADDRESSES: To access and review all the documents related to the information collection listed in this notice, please use https://www.regulations.gov by searching the Docket ID number ED– 2019–ICCD–0072. Comments submitted in response to this notice should be submitted electronically through the Federal eRulemaking Portal at https:// www.regulations.gov by selecting the Docket ID number or via postal mail, commercial delivery, or hand delivery. If the regulations.gov site is not available to the public for any reason, ED will temporarily accept comments at ICDocketMgr@ed.gov. Please include the docket ID number and the title of the information collection request when requesting documents or submitting comments. Please note that comments jbell on DSK3GLQ082PROD with NOTICES SUMMARY: VerDate Sep<11>2014 17:47 Jun 19, 2019 Jkt 247001 submitted by fax or email and those submitted after the comment period will not be accepted. Written requests for information or comments submitted by postal mail or delivery should be addressed to the Director of the Information Collection Clearance Division, U.S. Department of Education, 550 12th Street SW, PCP, Room 99086, Washington, DC 20202–0023. FOR FURTHER INFORMATION CONTACT: For specific questions related to collection activities, please contact Beth Grebeldinger, 202–377–4018. SUPPLEMENTARY INFORMATION: The Department of Education (ED), in accordance with the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C. 3506(c)(2)(A)), provides the general public and Federal agencies with an opportunity to comment on proposed, revised, and continuing collections of information. This helps the Department assess the impact of its information collection requirements and minimize the public’s reporting burden. It also helps the public understand the Department’s information collection requirements and provide the requested data in the desired format. ED is soliciting comments on the proposed information collection request (ICR) that is described below. The Department of Education is especially interested in public comment addressing the following issues: (1) Is this collection necessary to the proper functions of the Department; (2) will this information be processed and used in a timely manner; (3) is the estimate of burden accurate; (4) how might the Department enhance the quality, utility, and clarity of the information to be collected; and (5) how might the Department minimize the burden of this collection on the respondents, including through the use of information technology. Please note that written comments received in response to this notice will be considered public records. Title of Collection: Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan. OMB Control Number: 1845–0045. Type of Review: A revision of an existing information collection. Respondents/Affected Public: Individuals or Households. Total Estimated Number of Annual Responses: 650,000. Total Estimated Number of Annual Burden Hours: 50,000. Abstract: The Higher Education Amendments of 1998 established Federal Student Aid (FSA) as the first Performance-Based Organization (PBO). One purpose of the PBO is to improve PO 00000 Frm 00009 Fmt 4703 Sfmt 4703 service to student and other participants in the student financial assistance programs authorized under title IV of the Higher Education Act of 1965, as amended, including making those programs more understandable to students and their parents. To do that, FSA has committed to ensuring that all people receive service that matches or exceeds the best service available in the private sector. The legislation’s requires establish an on-going need for FSA to be engaged in an interactive process of collecting information and using it to improve program services and processes. The use of customer surveys and focus groups allows FSA to gather that information from the affected parties in a timely manner so as to improve communications with our product users. Dated: June 14, 2019. Kate Mullan, PRA Coordinator, Information Collection Clearance Program, Information Management Branch, Office of the Chief Information Officer. [FR Doc. 2019–13045 Filed 6–19–19; 8:45 am] BILLING CODE 4000–01–P ELECTION ASSISTANCE COMMISSION Sunshine Act Meetings Notice of Election Data Summit The Data Summit will be held on Thursday, June 27, 2019, from 9:00 a.m. until 5:00 p.m., EST time. PLACE: The Russell Senate Office Building, Room 301, 2 Constitution Ave. NE, Washington, DC 20002. STATUS: The event is open to the public and will be livestreamed on the EAC’s website. MATTERS TO BE CONSIDERED: The Data Summit coincides with the release of the 2018 Election Administration and Voting Survey (EAVS) and will feature expert speakers examining how to use data to help America vote. The day’s keynote speakers and panel discussions will include a look at data within the newly released biennial EAVS survey, as well as broader panel conversations covering issues such as how data can be used to address election security, improve voter registration, modernize election management systems, and enact best practices for serving voters covered under the Uniformed and Overseas Citizens Absentee Voting (UOCAVA) Act. The final agenda will be available at www.eac.gov. CONTACT PERSON FOR MORE INFORMATION: For additional Information Contact: TIME AND DATE: E:\FR\FM\20JNN1.SGM 20JNN1

Agencies

[Federal Register Volume 84, Number 119 (Thursday, June 20, 2019)]
[Notices]
[Page 28796]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2019-13045]


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DEPARTMENT OF EDUCATION

[Docket No. ED-2019-ICCD-0072]


Agency Information Collection Activities; Comment Request; 
Generic Clearance for Federal Student Aid Customer Satisfaction Surveys 
and Focus Groups Master Plan

AGENCY: Federal Student Aid (FSA), Department of Education (ED).

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, ED is 
proposing a revision of an existing information collection.

DATES: Interested persons are invited to submit comments on or before 
August 19, 2019.

ADDRESSES: To access and review all the documents related to the 
information collection listed in this notice, please use https://www.regulations.gov by searching the Docket ID number ED-2019-ICCD-
0072. Comments submitted in response to this notice should be submitted 
electronically through the Federal eRulemaking Portal at https://www.regulations.gov by selecting the Docket ID number or via postal 
mail, commercial delivery, or hand delivery. If the regulations.gov 
site is not available to the public for any reason, ED will temporarily 
accept comments at [email protected]. Please include the docket ID 
number and the title of the information collection request when 
requesting documents or submitting comments. Please note that comments 
submitted by fax or email and those submitted after the comment period 
will not be accepted. Written requests for information or comments 
submitted by postal mail or delivery should be addressed to the 
Director of the Information Collection Clearance Division, U.S. 
Department of Education, 550 12th Street SW, PCP, Room 99086, 
Washington, DC 20202-0023.

FOR FURTHER INFORMATION CONTACT: For specific questions related to 
collection activities, please contact Beth Grebeldinger, 202-377-4018.

SUPPLEMENTARY INFORMATION: The Department of Education (ED), in 
accordance with the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C. 
3506(c)(2)(A)), provides the general public and Federal agencies with 
an opportunity to comment on proposed, revised, and continuing 
collections of information. This helps the Department assess the impact 
of its information collection requirements and minimize the public's 
reporting burden. It also helps the public understand the Department's 
information collection requirements and provide the requested data in 
the desired format. ED is soliciting comments on the proposed 
information collection request (ICR) that is described below. The 
Department of Education is especially interested in public comment 
addressing the following issues: (1) Is this collection necessary to 
the proper functions of the Department; (2) will this information be 
processed and used in a timely manner; (3) is the estimate of burden 
accurate; (4) how might the Department enhance the quality, utility, 
and clarity of the information to be collected; and (5) how might the 
Department minimize the burden of this collection on the respondents, 
including through the use of information technology. Please note that 
written comments received in response to this notice will be considered 
public records.
    Title of Collection: Generic Clearance for Federal Student Aid 
Customer Satisfaction Surveys and Focus Groups Master Plan.
    OMB Control Number: 1845-0045.
    Type of Review: A revision of an existing information collection.
    Respondents/Affected Public: Individuals or Households.
    Total Estimated Number of Annual Responses: 650,000.
    Total Estimated Number of Annual Burden Hours: 50,000.
    Abstract: The Higher Education Amendments of 1998 established 
Federal Student Aid (FSA) as the first Performance-Based Organization 
(PBO). One purpose of the PBO is to improve service to student and 
other participants in the student financial assistance programs 
authorized under title IV of the Higher Education Act of 1965, as 
amended, including making those programs more understandable to 
students and their parents. To do that, FSA has committed to ensuring 
that all people receive service that matches or exceeds the best 
service available in the private sector. The legislation's requires 
establish an on-going need for FSA to be engaged in an interactive 
process of collecting information and using it to improve program 
services and processes. The use of customer surveys and focus groups 
allows FSA to gather that information from the affected parties in a 
timely manner so as to improve communications with our product users.

    Dated: June 14, 2019.
Kate Mullan,
PRA Coordinator, Information Collection Clearance Program, Information 
Management Branch, Office of the Chief Information Officer.
[FR Doc. 2019-13045 Filed 6-19-19; 8:45 am]
 BILLING CODE 4000-01-P
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