Student Assistance General Provisions, Federal Perkins Loan Program, Federal Family Education Loan Program, William D. Ford Federal Direct Loan Program, and Teacher Education Assistance for College and Higher Education Grant Program, 75926-76089 [2016-25448]

Download as PDF 75926 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations DEPARTMENT OF EDUCATION 34 CFR Parts 30, 668, 674, 682, 685, and 686 RIN 1840–AD19 [Docket ID ED–2015–OPE–0103] Student Assistance General Provisions, Federal Perkins Loan Program, Federal Family Education Loan Program, William D. Ford Federal Direct Loan Program, and Teacher Education Assistance for College and Higher Education Grant Program Office of Postsecondary Education, Department of Education. ACTION: Final regulations. AGENCY: asabaliauskas on DSK3SPTVN1PROD with RULES VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 SUPPLEMENTARY INFORMATION: Executive Summary The Secretary establishes new regulations governing the William D. Ford Federal Direct Loan (Direct Loan) Program to establish a new Federal standard and a process for determining whether a borrower has a defense to repayment on a loan based on an act or omission of a school. We also amend the Direct Loan Program regulations to prohibit participating schools from using certain contractual provisions regarding dispute resolution processes, such as predispute arbitration agreements or class action waivers, and to require certain notifications and disclosures by schools regarding their use of arbitration. We amend the Direct Loan Program regulations to codify our current policy regarding the impact that discharges have on the 150 percent Direct Subsidized Loan Limit. We amend the Student Assistance General Provisions regulations to revise the financial responsibility standards and add disclosure requirements for schools. Finally, we amend the discharge provisions in the Federal Perkins Loan (Perkins Loan), Direct Loan, Federal Family Education Loan (FFEL), and Teacher Education Assistance for College and Higher Education (TEACH) Grant programs. The changes will provide transparency, clarity, and ease of administration to current and new regulations and protect students, the Federal government, and taxpayers against potential school liabilities resulting from borrower defenses. DATES: These regulations are effective July 1, 2017. Implementation date: For the implementation dates of the included regulatory provisions, see the Implementation Date of These Regulations section of this document. FOR FURTHER INFORMATION CONTACT: For further information related to borrower defenses, Barbara Hoblitzell at (202) 453–7583 or by email at: Barbara.Hoblitzell@ed.gov. For further SUMMARY: information related to false certification and closed school loan discharges, Brian Smith at (202) 453–7440 or by email at: Brian.Smith@ed.gov. For further information regarding institutional accountability, John Kolotos or Greg Martin at (202) 453–7646 or (202) 453– 7535 or by email at: John.Kolotos@ ed.gov or Gregory.Martin@ed.gov. If you use a telecommunications device for the deaf (TDD) or a text telephone (TTY), call the Federal Relay Service (FRS), toll free, at 1–800–877– 8339. Purpose of This Regulatory Action: The purpose of the borrower defense regulations is to protect student loan borrowers from misleading, deceitful, and predatory practices of, and failures to fulfill contractual promises by, institutions participating in the Department’s student aid programs. Most postsecondary institutions provide a high-quality education that equips students with new knowledge and skills and prepares them for their careers. However, when postsecondary institutions make false and misleading statements to students or prospective students about school or career outcomes or financing needed to pay for those programs, or fail to fulfill specific contractual promises regarding program offerings or educational services, student loan borrowers may be eligible for discharge of their Federal loans. The final regulations give students access to consistent, clear, fair, and transparent processes to seek debt relief; protect taxpayers by requiring that financially risky institutions are prepared to take responsibility for losses to the government for discharges of and repayments for Federal student loans; provide due process for students and institutions; and warn students in advertising and promotional materials, using plain language issued by the Department, about proprietary schools at which the typical student experiences poor loan repayment outcomes— defined in these final regulations as a proprietary school at which the median borrower has not repaid in full, or made loan payments sufficient to reduce by at least one dollar the outstanding balance of, the borrower’s loans received at the institution—so that students can make more informed enrollment and financing decisions. Section 455(h) of the Higher Education Act of 1965, as amended (HEA), 20 U.S.C. 1087e(h), authorizes the Secretary to specify in regulation which acts or omissions of an PO 00000 Frm 00002 Fmt 4701 Sfmt 4700 institution of higher education a borrower may assert as a defense to repayment of a Direct Loan. Section 685.206(c), governing defenses to repayment, has been in place since 1995 but, until recently, has rarely been used. Those final regulations specify that a borrower may assert as a defense to repayment any ‘‘act or omission of the school attended by the student that would give rise to a cause of action against the school under applicable State law.’’ In response to the collapse of Corinthian Colleges (Corinthian) and the flood of borrower defense claims submitted by Corinthian students stemming from the school’s misconduct, the Secretary announced in June 2015 that the Department would develop new regulations to establish a more accessible and consistent borrower defense standard and clarify and streamline the borrower defense process to protect borrowers and improve the Department’s ability to hold schools accountable for actions and omissions that result in loan discharges. These final regulations specify the conditions and processes under which a borrower may assert a defense to repayment of a Direct Loan, also referred to as a ‘‘borrower defense.’’ The current standard allows borrowers to assert a borrower defense if a cause of action would have arisen under applicable State law. In contrast, these final regulations establish a new Federal standard that will allow a borrower to assert a borrower defense on the basis of a substantial misrepresentation, a breach of contract, or a favorable, nondefault contested judgment against the school, for its act or omission relating to the making of the borrower’s Direct Loan or the provision of educational services for which the loan was provided. The new standard will apply to loans made after the effective date of the proposed regulations. The final regulations establish a process for borrowers to assert a borrower defense that will be implemented both for claims that fall under the existing standard and for later claims that fall under the new, proposed standard. In addition, the final regulations establish the conditions or events upon which an institution is or may be required to provide to the Department financial protection, such as a letter of credit, to help protect students, the Federal government, and taxpayers against potential institutional liabilities. These final regulations also prohibit a school participating in the Direct Loan Program from obtaining, through the use of contractual provisions or other agreements, a predispute agreement for E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations arbitration to resolve claims brought by a borrower against the school that could also form the basis of a borrower defense under the Department’s regulations. The final regulations also prohibit a school participating in the Direct Loan Program from obtaining an agreement, either in an arbitration agreement or in another form, that a borrower waive his or her right to initiate or participate in a class action lawsuit regarding such claims and from requiring students to engage in internal dispute processes before contacting accrediting or government agencies with authority over the school regarding such claims. In addition, the final regulations impose certain notification and disclosure requirements on a school regarding claims that are the subject of a lawsuit filed in court or that are voluntarily submitted to arbitration after a dispute has arisen. Summary of the Major Provisions of This Regulatory Action: For the Direct Loan Program, the final regulations— • Clarify that borrowers with loans first disbursed prior to July 1, 2017, may assert a defense to repayment under the current borrower defense State law standard; • Establish a new Federal standard for borrower defenses, and limitation periods applicable to the claims asserted under that standard, for borrowers with loans first disbursed on or after July 1, 2017; • Establish a process for the assertion and resolution of borrower defense claims made by individuals; • Establish a process for group borrower defense claims with respect to both open and closed schools, including the conditions under which the Secretary may allow a claim to proceed without receiving an application; • Provide for remedial actions the Secretary may take to collect losses arising out of successful borrower defense claims for which an institution is liable; and • Add provisions to schools’ Direct Loan Program participation agreements (PPAs) that, for claims that may form the basis for borrower defenses— D Prevent schools from requiring that students first engage in a school’s internal complaint process before contacting accrediting and government agencies about the complaint; D Prohibit the use of predispute arbitration agreements by schools; D Prohibit the use of class action lawsuit waivers; D To the extent schools and borrowers engage in arbitration in a manner consistent with applicable law and regulation, require schools to disclose to VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 and notify the Secretary of arbitration filings and awards; and D Require schools to disclose to and notify the Secretary of certain judicial filings and dispositions. The final regulations also revise the Student Assistance General Provisions regulations to— • Amend the definition of a misrepresentation to include omissions of information and statements with a likelihood or tendency to mislead under the circumstances. The definition would be amended for misrepresentations for which the Secretary may impose a fine, or limit, suspend, or terminate an institution’s participation in title IV, HEA programs. This definition is also adopted as a basis for alleging borrower defense claims for Direct Loans first disbursed after July 1, 2017; • Clarify that a limitation may include a change in an institution’s participation status in title IV, HEA programs from fully certified to provisionally certified; • Amend the financial responsibility standards to include actions and events that would trigger a requirement that a school provide financial protection, such as a letter of credit, to insure against future borrower defense claims and other liabilities to the Department; • Require proprietary schools at which the median borrower has not repaid in full, or paid down by at least one dollar the outstanding balance of, the borrower’s loans to provide a Department-issued plain language warning in promotional materials and advertisements; and • Require a school to disclose on its Web site and to prospective and enrolled students if it is required to provide financial protection, such as a letter of credit, to the Department. The final regulations also— • Expand the types of documentation that may be used for the granting of a discharge based on the death of the borrower (‘‘death discharge’’) in the Perkins, FFEL, Direct Loan, and TEACH Grant programs; • Revise the Perkins, FFEL, and Direct Loan closed school discharge regulations to ensure borrowers are aware of and able to benefit from their ability to receive the discharge; • Expand the conditions under which a FFEL or Direct Loan borrower may qualify for a false certification discharge; • Codify the Department’s current policy regarding the impact that a discharge of a Direct Subsidized Loan has on the 150 percent Direct Subsidized Loan limit; and • Make technical corrections to other provisions in the FFEL and Direct Loan PO 00000 Frm 00003 Fmt 4701 Sfmt 4700 75927 program regulations and to the regulations governing the Secretary’s debt compromise authority. Costs and Benefits: As noted in the NPRM, the primary potential benefits of these regulations are: (1) An updated and clarified process and a Federal standard to improve the borrower defense process and usage of the borrower defense process to increase protections for students; (2) increased financial protections for taxpayers and the Federal government; (3) additional information to help students, prospective students, and their families make informed decisions based on information about an institution’s financial soundness and its borrowers’ loan repayment outcomes; (4) improved conduct of schools by holding individual institutions accountable and thereby deterring misconduct by other schools; (5) improved awareness and usage, where appropriate, of closed school and false certification discharges; and (6) technical changes to improve the administration of the title IV, HEA programs. Costs associated with the regulations will fall on a number of affected entities including institutions, guaranty agencies, the Federal government, and taxpayers. These costs include changes to business practices, review of marketing materials, additional employee training, and unreimbursed claims covered by taxpayers. The largest quantified impact of the regulations is the transfer of funds from the Federal government to borrowers who succeed in a borrower defense claim, a significant share of which will be offset by the recovery of funds from institutions whose conduct gave rise to the claims. On June 16, 2016, the Secretary published a notice of proposed rulemaking (NPRM) for these parts in the Federal Register (81 FR 39329). The final regulations contain changes from the NPRM, which are fully explained in the Analysis of Comments and Changes section of this document. Implementation Date of These Regulations: Section 482(c) of the HEA requires that regulations affecting programs under title IV of the HEA be published in final form by November 1, prior to the start of the award year (July 1) to which they apply. However, that section also permits the Secretary to designate any regulation as one that an entity subject to the regulations may choose to implement earlier and the conditions for early implementation. The Secretary is exercising his authority under section 482(c) to designate the following new regulations included in this document for early implementation beginning on November E:\FR\FM\01NOR2.SGM 01NOR2 75928 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations 1, 2016, at the discretion of each lender or guaranty agency: (1) Section 682.211(i)(7). (2) Section 682.410(b)(6)(viii). Additionally, the Secretary intends to exercise his authority under section 482(c) of the HEA to permit the Secretary and guaranty agencies to implement the new and amended regulations specific to automatic closed school discharges in §§ 674.33(g)(3)(ii), 682.402(d)(8)(ii) and 685.214(c)(2)(ii) as soon as operationally possible after the publication date of these final regulations. We will publish a separate Federal Register notice to announce this implementation date. The Secretary has not designated any of the remaining provisions in these final regulations for early implementation. Therefore, the remaining final regulations included in this document are effective July 1, 2017. Public Comment: In response to our invitation in the June 16, 2016, NPRM, more than 50,000 parties submitted comments on the proposed regulations. We discuss substantive issues under the sections of the proposed regulations to which they pertain. Generally, we do not address technical or other minor changes or recommendations that are out of the scope of this regulatory action or that would require statutory changes in this preamble. asabaliauskas on DSK3SPTVN1PROD with RULES Analysis of Comments and Changes An analysis of the comments and of any changes in the regulations since publication of the NPRM follows. General Comments: Many commenters supported the Department’s proposals to improve the borrower defense regulations by establishing a Federal standard for permissible defenses to borrower repayment, standardizing the defense to repayment claim processes for both borrowers and institutions, and strengthening the financial responsibility standards for institutions. The commenters also supported granting automatic closed school discharges in certain instances and ending the use of mandatory, predispute arbitration agreements at schools that receive Federal financial aid. Other commenters expressed support for the proposed regulations, but felt that the Department should further strengthen them. For example, these commenters believed that the final regulations should provide full loan relief to all defrauded students, eliminate the six-year time limit to recover amounts that borrowers have already paid on loans for which they have a borrower defense based on a VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 breach of contract or substantial misrepresentation, and allow automatic group discharges without an application in cases where there is sufficient evidence of a school’s wrongdoing. Many commenters agreed with the Department’s proposed objectives, but believed that the proposed regulations would have the unintended consequences of creating a ‘‘cottage industry’’ of opportunistic attorneys and agents attempting to capitalize on students who have been, or believe they have been, victims of wrongdoing by schools and unleashing a torrent of frivolous and costly lawsuits, which would tarnish the reputation of many institutions. The commenters also believed that the proposed Federal standard is so broad that borrowers will have nothing to lose by claiming a borrower defense even if they are employed and happy with their college experience. Many commenters did not support the proposed regulations and stated that the Department should completely revise them and issue another NPRM and 30day comment period, or that the proposed regulations should be withdrawn completely. The commenters were concerned that the projected net budget impact provided in the NPRM would undermine the integrity of the Direct Loan Program and that neither American taxpayers, nor schools that have successfully educated students, could cover these costs if thousands of students or graduates start requesting discharges of their loans. Other commenters stated that the proposed regulations would create unneeded administrative and financial burdens for institutions that work hard to comply with the Department’s regulations and establish new substantive standards of liability, new procedural issues, new burdens of proof, widespread and unwarranted ‘‘triggering’’ of the financial responsibility requirements, and the abolition of a ‘‘Congressionally favored’’ arbitration remedy, that are unnecessary or counterproductive. Discussion: We appreciate the commenters’ support. In response to the commenters requesting that the proposed regulations be strengthened, completely revised, or withdrawn, we believe these final regulations strike the right balance between our goals of providing transparency, clarity, and ease of administration to the current and new regulations while at the same time protecting students, the Federal government, and taxpayers against potential liabilities resulting from borrower defenses. In response to commenters’ concerns that the proposed regulations will create a ‘‘cottage PO 00000 Frm 00004 Fmt 4701 Sfmt 4700 industry’’ of opportunistic attorneys attempting to capitalize on victimized students and unleash a torrent of frivolous lawsuits, the individual borrower defense process described in § 685.222(e) is intended to be a simple process that a borrower may access without the aid of counsel. Similarly, by providing that only a designated Department official may present group borrower claims in the group processes described in § 685.222(f) to (h), the Department believes that the potential for frivolous suits in the borrower defense process will be limited. To date, Department staff have generally not received borrower defense claims submitted by attorneys, opportunistic or otherwise, and we have not observed the filing of frivolous lawsuits against schools. We will monitor both situations going forward. We note that we address commenters’ arguments with respect to specific provisions of the regulations in the sections of this preamble specific to those provisions. Changes: None. Comments: One commenter contended that the proposed regulations run contrary to Article III (separation of powers) and the Seventh Amendment (right to jury trial) of the Constitution, in that it would vest the Department with exclusive judicial powers to determine private causes of action in the absence of a jury. The commenter contended that the proposed regulations do not ensure Constitutional due process because they do not ensure that schools would have the right to receive notice of all the evidence presented by a borrower in the new borrower defense proceedings. The commenter stated that the lack of due process also affects the process for deciding claims, under which the Department is effectively the prosecutor, the judge, the only source of appeal, and the entity tasked with executing judgment. The commenter also contended that a breach of contract or a misrepresentation determination are determinations that normally arise in common law claims and defenses and are subject to the expertise of the courts, rather than a particular government agency. The commenter believes that these determinations are not matters of public right, but are instead matters of ‘‘private right, that is, of the liability of one individual to another under the law as defined,’’ which cannot be delegated outside the judiciary. Stern v. Marshall, 564 U.S. 462, 489 (2011) (quoting Crowell v. Benson, 285 U.S. 22, 50 (1932). Discussion: The rights adjudicated in borrower defense proceedings are rights E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations of the Direct Loan borrower against the government regarding the borrower’s obligation to repay a loan made by the government, and rights of the government to recover from the school for losses incurred as a result of the act or omission of the school in participating in the Federal loan program. The terms of these rights are governed (for loans disbursed prior to July 1, 2017) by common law or State law, but in each instance the rights are asserted against or by a Federal agency, with respect to obligations incurred by the borrower and the school in the course of their voluntary participation in the Federal loan program. Those facts give the rights adjudicated in these proceedings, both the individual borrower adjudications and the adjudications of group claims against the school, the character of public rights, even if the resolution of those rights turns on application of common law and State law (for current loans), and thus giving them some of the characteristics of private rights as well. Even if these common law rights of the borrower and the school were to be considered simply private rights, Congress could properly consign their adjudication to the Department, as it did in committing purely private rights of the investor and broker asserted in its reparations program to the Commodity Futures Trading Commission for adjudication. Commodity Futures Trading Comm’n v. Schor, 478 U.S. 833 (1986). In Schor, the competing claims asserted were not creations of Federal law, nor were the rights asserted by or against a Federal agency. Nevertheless, the Court ruled that Congress properly assigned adjudication of those private rights to the agency. Like the claimants in Schor, both parties—the Direct Loan borrower, by filing the claim for relief, and the Direct Loan-participant school, by entering into the Direct Loan Participation Agreement—have consented to adjudications of their respective rights by the Federal agency—the Department. Moreover, these rights are adjudicated in this context precisely because Congress directed the Department to establish by regulation which acts or omissions of a school would be recognized by the Department as defenses to repayment of the Direct Loan; by so doing, and by further requiring the Department to conduct a predeprivation hearing before credit bureau reporting, Federal offset, wage garnishment, of Federal salary offset, Congress necessarily committed adjudication of these claims to the Department. 20 U.S.C. 1080a(c)(4), 31 U.S.C. 3711(e) (credit bureau reporting); VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 5 U.S.C. 5514 (Federal salary offset); 20 U.S.C. 1095, 31 U.S.C. 3720D (wage garnishment); 31 U.S.C. 3716, 3720B (Federal payment offset). Similarly, by recognizing that acts or omissions of the school in participating in the title IV, HEA programs would give rise to a claim by the Department against the school that arises not by virtue of any statutory requirement, but under common law as discussed elsewhere and by requiring the Department to provide a hearing for a school that disputes that common law claim for damages, Congress necessarily committed adjudication of that common law claim to the Department. 20 U.S.C. 1094(b) (administrative hearing on appeal of audit or program review liability claim). In each of these instances, judicial review of these agency adjudications by an Article III court is available under the APA. 5 U.S.C. 706. The fact that the borrower, the school, and the Department might have pursued their claims solely in a judicial forum instead of an administrative forum does not preclude assignment of their adjudication to the Department: ‘‘(T)he Congress, in exercising the powers confided to it may establish ‘legislative’ courts . . . to serve as special tribunals ‘to examine and determine various matters, arising between the government and others, which from their nature do not require judicial determination and yet are susceptible of it.’ ’’ Atlas Roofing Co. v. Occupational Safety & Health Review Comm’n, 430 U.S. 442, 452 (1977) (quoting Crowell v. Benson, 285 U.S. 22, 50 (1932)). As to the assertion that committing adjudication of these claims to the Department deprives a party of the right to trial by jury, the Court has long rejected that argument, as it stated in Atlas Roofing, on which the commenter relies: . . . the Seventh Amendment is generally inapplicable in administrative proceedings, where jury trials would be incompatible with the whole concept of administrative adjudication. . . . This is the case even if the Seventh Amendment would have required a jury where the adjudication of those rights is assigned instead to a federal court of law instead of an administrative agency. Atlas Roofing Co, 430 U.S. at 454–55 (quoting Pernell v. Southall Realty, 416 U.S. 363, 383 (1974)). We address the comment with respect to ensuring due process in the sections of this preamble specific to the framework for the borrower defense claims process. Changes: None. Comments: Some commenters asserted that the Department lacks PO 00000 Frm 00005 Fmt 4701 Sfmt 4700 75929 authority to recover from the institution losses incurred by reason of borrower defenses to repayment. A commenter asserted that nothing in section 455(h) of the HEA (20 U.S.C. 1087e(h)) permits the Department to seek recoupment from any institution related to defenses to repayment. In contrast, the commenter asserted, section 437(c)(1) of the HEA (20 U.S.C. 1087) explicitly provides that, in the case of closed school discharges, the Secretary shall pursue any claim ‘‘available to the borrower’’ against the institution to recover the amounts discharged. The commenter contended that this clear grant of authority to pursue claims to recoup funds associated with closed school discharges and false certification discharges indicates that Congress intended no grant of authority to recover for borrower defense losses. The commenter noted that the Department conditions discharge on the borrower transferring any claim she has against the institution to the Department. The commenter asserted that this assignment does not empower the Department to enforce the borrower’s claim, because the Secretary does not have the ability to acquire a claim from the borrower on which it may seek recoupment from a school. The commenter based this position on section 437(c) of the HEA, which provides that a borrower who obtains a closed school or false certification discharge is ‘‘deemed to have assigned to the United States the right to a loan refund,’’ and the absence of any comparable provision in section 455 of the HEA, which authorizes the Secretary to determine which acts or omissions of the institution may constitute defenses to repayment of a Direct Loan. Given that Congress indicated clear intent that the Secretary pursue claims related to closed school and false certification discharges, and explicitly provided for an assignment of claims, the commenter considered the failure of Congress to give any indication it wanted the Department to pursue claims of recoupment against institutions for section 455(h) loan discharges, or to acquire any claims from borrowers related to section 455(h) discharges, to show congressional intent to preclude a recoupment remedy against institutions. Another commenter questioned whether the Department would have a valid right to enforce a collection against an institution in the absence of what the commenter called a ‘‘thirdparty adjudication’’ of the loan discharge. A commenter stated that the Department could not recover from the institution losses incurred from E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75930 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations borrower defense claims because the commenter considered those losses to be incurred voluntarily by the Department. The commenter based this view on common law, under which a person who voluntarily pays another with full knowledge of the facts will not be entitled to restitution. The commenter asserted that the Department is further barred from recovery from the institution under a theory of indemnity or equitable subrogation because, under either theory, a party that voluntarily makes a payment or discharges a debt may not seek reimbursement. Discussion: We address under ‘‘Group Process for Borrower Defenses— Statutory Authority’’ comments regarding whether the Department has authority to assert against the school claims that borrowers may have, and discuss here only the comments that dispute whether the Department has a legal right to recover from a school the amount of loss incurred by the Department upon the recognition of a borrower defense and corresponding discharge of some or all of a Direct Loan obtained to attend the school. Applicable law gives the Department the right to recover from the school losses incurred on Direct Loans for several reasons. First, section 437(c) of the HEA gives the Department explicit authority to recover certain losses on Direct and FFEL loans. Section 437(c) provides that, upon discharge of a FFEL Loan for a closed school discharge, false certification discharge, or unpaid refund, the Secretary is authorized to pursue any claim of the borrower against the school, its principals, or other source, and the borrower is deemed to have assigned his or her claim against the school to the Secretary. 20 U.S.C. 1087(c). Section 487(c)(3)(ii) authorizes the Secretary to deduct the amount of any civil penalty, or fine, imposed under that section from any amounts owed to the institution, but any claim for recovery is not based on authority to fine under that section. Section 432(a)(6) authorizes the Secretary to enforce any claim, however acquired, but does not describe what those claims may be. 20 U.S.C. 1082(a)(6) (applicable to Direct Loan claims by virtue of section 455(a)(1), 20 U.S.C. 1078e(a)(1)). In addition, section 498(c)(1)(C) of the HEA, 20 U.S.C. 1099c(c)(1)(C), implies that the Secretary has claims that the Secretary is expected to enforce and recover against the institution for ‘‘liabilities and debts’’—the ‘‘liabilities of such institution to the Secretary for funds under this title, including loan obligations discharged pursuant to section 437.’’ 20 U.S.C. 1099c(c)(3)(A) VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (emphasis added).1 These provisions are meaningless if the Secretary can enforce claims against institutions only if the HEA or another statute explicitly authorizes such recoveries. There are two distinct, and overlapping, lines of authority that empower the Secretary to recover from the school the amount of losses incurred due to borrower defense claims. The first relies on the Secretary’s longstanding interpretation of the HEA as authorizing such recovery. The second relies on the government’s rights under common law. In both the Direct Loan and FFEL programs, the institution plays a central role in determining which individuals receive loans, the amount of loan an individual receives, and the Federal interest subsidy, if any, that an individual qualifies to receive on the loan, a determination based on assessment of financial need. In the Direct Loan Program, the institution determines whether and to whom the Department makes a loan; in the FFEL Program, the institution determines whether and to whom a private lender may make a loan that will be federally reinsured. In Chauffeur’s Training School v. Spellings, 478 F.3d 117 (2d Cir. 2007), the court addressed a challenge by an institution to the Department’s asserted right to hold the school liable through an administrative procedure for losses incurred and to be incurred on FFEL Loans that were made by private lenders and federally reinsured and subsidized, after the school had wrongly determined that the borrowers had proven eligibility for these loans. The court noted that no provision of the HEA expressly authorized the Department to determine and recover these losses on student loans (as opposed to recovery of losses of grant funds, expressly authorized by 20 U.S.C. 1234a)). However, the court looked to whether the Department’s interpretation of the HEA as authorizing the Department to assess a liability for loan program violations was reasonable. 478 F.3d at 129. The court concluded that the Department had reasonably interpreted the HEA’s grant of authority to administer the FFEL program to empower the Department to ‘‘assess liability to recover its guarantee payments’’ on loans made as a result of 1 The Secretary can require the institution to submit ‘‘third-party financial guarantees’’ which third-party financial guarantees shall equal not less than one-half of the annual potential liabilities of such institution to the Secretary for funds under this title, including loan obligations discharged pursuant to section 437 [20 U.S.C. 1087], and to students for refunds of institutional charges, including funds under this title.’’ 20 U.S.C. 1099c(c)(3)(A). PO 00000 Frm 00006 Fmt 4701 Sfmt 4700 the school’s ‘‘improper documentation.’’ Id. Similarly, the Department is authorized under the HEA to administer the Direct Loan Program. The HEA directs that, generally, Direct Loans are made under the same ‘‘terms, conditions, and benefits’’ as FFEL Loans. 20 U.S.C. 1087a(b)(2), 1087e(a)(1). In 1994 and 1995, the Department interpreted that Direct Loan authority as giving the Department authority to hold schools liable for borrower defenses under both the FFEL and Direct Loan programs, and stated that, for this reason, it was not pursuing more explicit regulatory authority to govern the borrower defense process. Thus, in Dear Colleague Letter Gen 95–8 (Jan. 1995), the Department stated (emphasis in original): Finally, some parties warn that Direct Loan schools will face potential liability from claims raised by borrowers that FFEL schools will not face. . . . The liability of any school—whether a Direct Loan or FFEL participant—for conduct that breaches a duty owed to its students is already established under law other than the HEA—usually state law. In fact, borrowers will have no legal claims against Direct Loan schools that FFEL borrowers do not already have against FFEL schools. The potential legal liability of schools under both programs for those claims is the same, and the Department proposes to develop procedures and standards to ensure that in the future schools in both programs will face identical actual responsibility for borrower claims based on grievances against schools. The Direct Loan statute creates NO NEW LIABILITIES for schools; the statute permits the Department to recognize particular claims students have against schools as defenses to the repayment of Direct Loans held by the Department. Current Direct Loan regulations allow a borrower to assert as a defense any claim that would stand as a valid claim against the school under State law. . . . Congress intended that schools participating in either FFEL or Direct Loan programs should receive parallel treatment on important issues, and the Department has already committed during negotiated rulemaking to apply the same borrower defense provisions to BOTH the Direct Loan and FFEL programs. Therefore, schools that cause injury to student borrowers that give rise to legitimate claims should and, under these proposals, will bear the risk of loss, regardless of whether the loans are from the Direct Loan or FFEL Program. The Department reiterated this position in a notice published in the Federal Register on July 21, 1995 (60 FR 37768, 37769–37770): Some members of the FFEL industry have asserted that there will be greater liabilities for institutions participating in the Direct Loan Program than for institutions participating in the FFEL Program as a consequence of differences in borrower E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES defenses between the Direct Loan and FFEL Programs. These assertions are inaccurate. The Department has consistently stated that the potential legal liability resulting from borrower defenses for institutions participating in the Direct Loan Program will not be significantly different from the potential liability for institutions participating in the FFEL Program. (59 FR 61671, December 1, 1994, and Dear Colleague Letter GEN 95–8 January 1995) That potential liability usually results from causes of action allowed to borrowers under various State laws, not from the HEA or any of its implementing regulations. Institutions have expressed some concern that there is a potential for greater liability for institutions in the Direct Loan Program than in the FFEL Program under 34 CFR 685.206. The Secretary believes that this concern is based on a misunderstanding of current law and the intention of the Direct Loan regulations. The Direct Loan regulations are intended to ensure that institutions participating in the FFEL and Direct Loan programs have a similar potential liability. Since 1992, the FFEL Program regulations have provided that an institution may be liable if a FFEL Program loan is legally unenforceable. (34 CFR 682.609) The Secretary intended to establish a similar standard in the Direct Loan Program by issuing 34 CFR 685.206(c). Consistent with that intent, the Secretary does not plan to initiate any proceedings against schools in the Direct Loan Program unless an institution participating in the FFEL Program would also face potential liability. . . . Thus, the Secretary will initiate proceedings to establish school liability for borrower defenses in the same manner and based on the same reasons for a school that participates in the Direct Loan Program or the FFEL Program. . . . Thus, applying the Chauffeur’s Training analysis, this history and formal interpretation shows that the Department has, from the inception of the Direct Loan Program, considered its administrative authority under the HEA for the Direct Loan Program to authorize the Department to hold schools liable for losses incurred through borrower defenses, and to adopt administrative procedures to determine and liquidate those claims. Alternatively, common law provides the Department a legal right to recover from the school the losses it incurs due to recognition of borrower defenses on Direct Loans. Courts have long recognized that the government has the same rights under common law as any other party. U.S. v. Kearns, 595 F.2d 729 (D.C. Cir. 1978). Even when Congress expressly provides a remedy by statute, the government has the remedies that ‘‘normally arise out of the relationships authorized by the statutory scheme.’’ U.S. v. Bellard, 674 F.2d 330 (5th Cir. 1982) (finding the Department had a common law right to recover as would any other guarantor regardless of an VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 HEA provision describing the Department as assignee/subrogor to rights of the private lender whom it insured).2 In fact, as noted by the Bellard court, statutes must be read to preserve common law rights unless the intent to limit those rights is ‘‘clearly and plainly expressed by the legislature.’’ Id. The Bellard court found no such limiting language in the HEA, nor does any exist that is relevant to the Direct Loan issue presented here. The school enters into a PPA with the Department in order to participate in the Direct Loan Program. 20 U.S.C. 1087(a). The PPA is a contract. San Juan City College Inc. v. U.S., 74 Fed. Cl. 448 (2006); Chauffeurs Training School v. Riley, 967 F.Supp. 719, 727 (N.D. N.Y. 1997). In executing the contract, the school ‘‘assume[s] a fiduciary relationship with the title IV, HEA Programs.’’ Chauffeurs Training School v. Paige, C.A. No. 01–CV–02–08 (N.D. N.Y. Sept. 30, 2003), at 7; 34 CFR 682.82(a). An institution must ‘‘act with the competency and integrity necessary to qualify as a fiduciary’’ on behalf of taxpayers, ‘‘in accordance with the highest standard of care and diligence in administering the program and in accounting to the Secretary for the funds received under [title IV HEA] programs.’’ Id.; see 34 CFR 668.82. Specifically, under the Direct Loan Program, the HEA describes the institution pursuant to its agreement with the Department as ‘‘originating’’ Direct Loans, 20 U.S.C. 1087c(a), 1087d(b), and accepting ‘‘responsibility and financial liability stemming from its failure to perform its functions pursuant to the agreement.’’ 20 U.S.C. 1087d(a)(3), 34 CFR 685.300(b)(8). The regulations describe the role of the institution as ‘‘originating’’ Direct Loans. 34 CFR 685.300(c), 685.301. As a loan ‘‘originator’’ for the Department, the school is the authorized agent of the Department: The school acts pursuant to Department direction, the school manifests its intent to act as agent by entering into the PPA, and most importantly, the school has power to alter the legal relationships between the principal (the Department) and third parties (the students). But for the school’s act in originating the loan, there would be no lender-borrower relationship. The interests of the Department as lender and principal in this Direct Loan Program relationship with the institution are simple: To enable 2 See: U.S. v. Texas, 507 U.S. 529, 534 (1993) (courts may take it as a given that Congress has legislated with an expectation that the [common law] principle will apply except ‘when a statutory purpose to the contrary is evident.’ ’’). PO 00000 Frm 00007 Fmt 4701 Sfmt 4700 75931 students and parents to obtain Federal loans to pay for postsecondary education. 20 U.S.C. 1087a. Congress selected the vehicle—a loan, not a grant—under which the borrower repays the loan, made with public funds, which in turn enables the making of new loans to future borrowers. Acts or omissions by an agent of the Department that frustrate repayment by the borrower of the amount the Department lends are contrary to the Department’s benefit and interest. Acts or omissions by the institution, as the Department’s loanmaking agent, that harm the Department’s interests in achieving the objectives of the loan program violate the duty of loyalty owed by the institution as the Department’s loan originator, or agent. The Department made clear at the inception of the Direct Loan relationship with the institution that the institution would be liable for losses caused by its acts and omissions, in 1994 and 1995, when the Department publicly and unequivocally adopted the ‘‘borrower defense to repayment’’ regulation, 34 CFR 685.206, and, in the Federal Register and other statements described earlier, stated the consequences for the institution that caused such losses. The government has the same protections against breach of fiduciary duty that extend under common law to any principal against its agent. U.S. v. Kearns, at 348; see also U.S. v. York, 890 F.Supp. 1117 (D.D.C. 1995) (breach of fiduciary duty to government by contractor, loan servicing dealings constituting conflict of interest). The remedies available for breach of fiduciary duty are damages resulting from the breach of that duty. ‘‘One standing in a fiduciary relation with another is subject to liability to the other for harm resulting from a breach of duty imposed by the relation.’’ Restatement Second, Torts § 874. Applying this common law analysis to the relationship between the Department and the Direct Loan participating institution as it bears on the Department’s right to recover, we note, first, that the Department has the rights available under common law to any other party, without regard to whether any statute explicitly confers such rights. Second, the institution enters into a contract with the Department pursuant to which the institution acts as the Department’s agent in the making of Direct Loans. The school is the loan ‘‘originator’’ for the Department. Third, under common law, an agent has a fiduciary duty to act loyally for the principal’s benefit in all matters connected with the agency. Fourth, under common law, an agent’s E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75932 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations breach of its fiduciary duty makes the agent liable to the principal for the loss that the breach of duty causes the principal. And last, a school that commits an act or omission that gives a Direct Loan borrower a defense to repayment that causes the Department loss thereby violates its common law fiduciary duty to act loyally for the interests of the Department, and is liable to the Department for losses caused by that breach of duty. The commenter who argued that the Secretary incurs the loss by honoring the borrower defense ‘‘voluntarily,’’ and is barred by that fact from recovery against the institution, misconceives the nature of the claim. As early as Bellard, the courts have consistently recognized that in its capacity as a loan guarantor under the FFEL Program, the Department pays the lender under its contractual obligation as loan guarantor, and not as a volunteer. The Department guarantees FFELP loans at the request of the borrower who applied for the guaranteed loan, as well as the lender. By virtue of payment of the guarantee, the Department acquired an implied-inlaw right against the borrower for reimbursement of the losses it incurred in honoring the guarantee—a claim distinct from its claim as assignee from the lender of the defaulted loan. Similarly, where the Department incurs a loss under a statutory obligation to discharge by reason of closure of the school or false certification, the Department does not incur that loss voluntarily, but rather under legal obligation imposed by the statute, as well as the terms of the federally prescribed promissory note. Regardless of whether the HEA explicitly authorized the Secretary to recover for that loss, or deemed the borrower’s claim against the school to be assigned to the Secretary, common law gives the Secretary the right to recover from the school for the loss incurred as a result of the act or omission of the school. Section 455(h) of the HEA, by directing that the Secretary determine by regulation which acts or omissions of the school constitute defenses to repayment, requires the Department to discharge the borrower’s obligation to repay when the borrower establishes such a defense. 20 U.S.C. 1087e(h). To the extent that the borrower proves that the act or omission of the school gave the borrower a defense, the amount not recoverable from the borrower was a loss incurred because of the Department’s legal obligation to honor that defense. That loss, like the loss on payment of a loan guarantee on a FFEL Loan, is not one incurred voluntarily, VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 but rather is incurred, like the loss on the loan guarantee, by legal obligation. By honoring the proven defense of the Direct Loan borrower, like honoring the claim of the lender on the government guarantee, the Secretary acquires by subrogation the claim of the Direct Loan borrower or FFEL lender, as well as a claim for reimbursement from the party that caused the loss—the borrower, on the defaulted FFEL Loan, or the school, on the Direct Loan defense. Changes: None. Comments: Several commenters stated that the HEA does not authorize, or even contemplate, the sweeping regulatory framework set forth in the Department’s borrower defense proposals. The commenters questioned the three HEA provisions cited by the Department as the source of its statutory authority: Section 455(h), which allows the Secretary to identify ‘‘acts or omissions . . . a borrower may assert as a defense to repayment of a loan;’’ Section 487, which outlines certain consequences for an institution’s ‘‘substantial misrepresentation of the nature of its educational program, its financial charges, or the employability of its graduates;’’ and Section 454(a)(6), which permits the Department to ‘‘include such . . . provisions as the Secretary determines are necessary to protect the interests of the United States and to promote the purposes of’’ the Direct Loan Program in each institution’s PPA. The commenters believed that section 455(h) of the HEA only empowers the Department to define those ‘‘acts or omissions’’ that an individual borrower may assert as a defense in a loan collection proceeding and noted that none of the provisions allows the Department to create a novel cause of action for a borrower to levy against her school, which the Department would both prosecute and adjudicate in its own ‘‘court.’’ Accordingly, the commenters believed that the Department should substantially revise the rule to be consistent with the regulatory authority granted to the Department by Congress. Other commenters stated that the Department should withdraw the proposed regulations and instead work jointly with Congress to address the issues in the proposed regulations as part of the reauthorization of the HEA. The commenters believed that borrower defense policy proposals are so substantive and commit such an enormous amount of taxpayer dollars that careful consideration by Congress is required so that all of the available options are weighed in the overall context of comprehensive program changes. PO 00000 Frm 00008 Fmt 4701 Sfmt 4700 Discussion: We disagree with the commenters who contended that the HEA does not authorize the regulatory framework proposed in the Department’s borrower defense proposals. As explained above, common law and the HEA as interpreted by the Department in adopting the Direct Loan regulations, give the Department the right to recover losses incurred due to borrower defense claims. The commenters rightly identify sections 455(h), 487, and 454(a)(6) of the HEA as some of the sources of the Department’s statutory authority for these regulations as they relate to identification of causes of action that are recognized as defenses to repayment, as well as procedures for receipt and adjudication of these claims. In addition, the HEA authorizes the Secretary to include in Direct Loan PPAs with institutions any provisions that are necessary to protect the interests of the United States and to promote the purposes of the Direct Loan Program. In becoming a party to a Direct Loan PPA, the institution accepts responsibility and financial liability stemming from its failure to perform its functions pursuant to the agreement. And, as a result, students and parents are able to obtain Federal loans to pay for postsecondary education. Far from exceeding its statutory authority in developing procedures for adjudicating these claims, section 455(h) presumes that the Department must recognize in its existing administrative collection and enforcement proceedings the very defenses that section directs the Department to establish, or create new procedures to better address these claims, as we do here. In addition, section 410 of the General Education Provisions Act (GEPA) provides the Secretary with authority to make, promulgate, issue, rescind, and amend rules and regulations governing the manner of operations of, and governing the applicable programs administered by, the Department. 20 U.S.C. 1221e–3. Further, under section 414 of the Department of Education Organization Act, the Secretary is authorized to prescribe such rules and regulations as the Secretary determines necessary or appropriate to administer and manage the functions of the Secretary or the Department. 20 U.S.C. 3474. These general provisions, together with the provisions in the HEA and common law explained earlier, noted above, authorize the Department to promulgate regulations that govern defense to repayment standards, process, and institutional liability. With regard to the commenters who believe that the Department’s proposals are so substantive and commit such an E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations enormous amount of taxpayer dollars that the Department should work with Congress, or defer to Congress, in terms of the development of such comprehensive program changes, we do not agree that the Department should not take, or should defer, regulatory action on this basis until Congress acts. Since the collapse of Corinthian, the Department has received a flood of borrower defense claims stemming from the school’s misconduct. In order to streamline and strengthen this process, we believe it is critical that the Department proceed now in accordance with its statutory authority, as delegated by Congress, to finalize regulations that protect student loan borrowers while also protecting the Federal and taxpayer interests. Changes: None. Comments: Several commenters stated that the proposed regulations were arbitrary and capricious and therefore violate the APA. Commenters raised this concern both generally and with respect to specific elements of the proposed regulations. For example, several commenters argued that the Department withheld substantive detail regarding its expansion of the loan repayment defenses into offensive causes of action and on the process by which borrower defense claims and Department proceedings to collect claim liabilities from institutions will be adjudicated, thereby depriving institutions and affected parties the opportunity to offer meaningful comment on critical parts of the rule. Discussion: We address commenters’ arguments with respect to specific provisions of the regulations in the sections of this preamble specific to those provisions. However, as a general matter, in taking this regulatory action, we have considered relevant data and factors, considered and responded to comments and articulated a reasoned basis for our actions. Marsh v. Oregon Natural Res. Council, 490 U.S. 360, 378 (1989); Motor Vehicle Mfrs. Ass’n v. State Farm Mut. Auto. Ins. Co., 463 U.S. 29, 43 (1983); see also Pub. Citizen, Inc. v. Fed. Aviation Admin., 988 F.2d 186, 197 (D.C. Cir. 1993); PPL Wallingford Energy LLC v. FERC, 419 F.3d 1194, 1198 (D.C. Cir. 2005). Changes: None. Comments: Several commenters stated that the negotiated rulemaking process, by which the proposed rules were developed, was flawed. One commenter stated that input from representatives of publicly held proprietary institutions was not included in the public comment process prior to the establishment of a negotiated rulemaking committee. This VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 commenter also stated that only representatives from private, proprietary institutions were represented on the negotiated rulemaking committee and that those representatives had no expertise in the active management of an institution. The commenter also stated that the NPRM 45-day public comment process was too short. Several commenters contended that the Department failed to provide adequate notice to the public of the scope of issues to be discussed at the negotiated rulemaking. The commenters stated that the issues of financial responsibility and arbitration clauses were not included in the Federal Register notices announcing the establishment of a negotiated rulemaking committee or the solicitation of negotiators and that, had the higher education community known these issues were within the scope of the rulemaking, negotiators more familiar with these issues would have been nominated. The commenters believed that the Department failed to carry out its statutory mandate under 20 U.S.C. 1098 to engage the public and receive input on the issues to be negotiated. One commenter also expressed dismay at the Department’s accelerated timetable and intent to publish final regulations one week before the general election. The commenter felt that the ‘‘rush to regulate’’ resulted in a public comment period that did not give the public enough time to fully consider the proposals and a timeline that did not afford the Department enough time to develop an effective, cost-effective rule. Discussion: The negotiated rulemaking process ensures that a broad range of interests is considered in the development of regulations. Specifically, negotiated rulemaking seeks to enhance the rulemaking process through the involvement of all parties who will be significantly affected by the topics for which the regulations will be developed. Accordingly, section 492(b)(1) of the HEA, 20 U.S.C. 1098a(b)(1), requires the Department to choose negotiators from groups representing many different constituencies. The Department selects individuals with demonstrated expertise or experience in the relevant subjects under negotiation, reflecting the diversity of higher education interests and stakeholder groups, large and small, national, State, and local. In addition, the Department selects negotiators with the goal of providing adequate representation for the affected parties while keeping the size of the committee manageable. The statute does not require the Department to select specific PO 00000 Frm 00009 Fmt 4701 Sfmt 4700 75933 entities or individuals to be on the committee. As there was both a primary and an alternate committee member representing proprietary institutions, we believe that this group was adequately represented on the committee. We note that the Department received several nominations to seat representatives from proprietary schools on the committee after publication of our October 20, 2015, Federal Register notice. The Department considered each applicant to determine their qualifications to serve on the committee. This process did not result in proprietary sector nominees with the requisite qualifications, so we published a second Federal Register notice on December 21, 2015, seeking further nominations for the negotiated rulemaking committee, including representation from the proprietary sector. Dennis Cariello, Shareholder, Hogan Marren Babbo & Rose, Ltd., and Chris DeLuca, Founder, DeLuca Law, were selected following this second notice. Given the topics under discussion, we believe Mr. Cariello and Mr. DeLuca adequately represented the proprietary sector. We disagree with the commenters who contended that the Department failed to provide adequate public notice and failed to engage and receive input from the public on the scope of issues to be discussed at the negotiated rulemaking, in particular the issues of financial responsibility and arbitration clauses. On August 20, 2015, the Department published a notice in the Federal Register announcing our intention to establish a negotiated rulemaking committee. We also announced our intention to accept written comments from and hold two public hearings (September 10, 2015 and September 16, 2015, in Washington, DC and San Francisco, respectively) at which interested parties could comment on the topics suggested by the Department and suggest additional topics that should be considered for action by the committee. Lastly, we announced our intent to develop proposed regulations for determining which acts or omissions of an institution of higher education a borrower may assert as a defense to repayment of a loan made under the Direct Loan Program and the consequences of such borrower defenses for borrowers, institutions, and the Secretary. We specifically stated that we would address the issues of defense to repayment procedures; the criteria that constitute a defense to repayment; the standards and procedures that the Department would use to determine institutional liability for amounts based E:\FR\FM\01NOR2.SGM 01NOR2 75934 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES on borrower defenses; and, the effect of borrower defenses on institutional capability assessments. No representatives of the proprietary sector testified at the hearings. One proprietary association representing 1,100 cosmetology schools submitted written testimony stating that the association was interested in working with the Department to determine the institutional liability and capability assessments associated with borrower defense claims. In addition, we presented issue papers prior to the first day of the first of the three negotiating sessions in which we outlined the particular questions to be addressed.3 These included Issue Paper No. 5, which explicitly addresses financial responsibility and letters of credit.4 Negotiators who had any question about the scope of issues we intended to cover were thus given very explicit notice before the first day of negotiations, and were free to obtain then, or at any other time during the nine days of hearings over three months, any expert advisors they wished to engage to inform their deliberations. We received written testimony from other parties that supported both holding institutions financially accountable for the costs associated with borrower defenses and limiting a school’s use of certain dispute resolution procedures. We disagree with the commenter who contended that the Department’s timetable for developing borrower defense regulations was rushed and that the comment period did not give the public enough time to fully consider the proposals. We believe that the 45-day public comment period provided sufficient time for interested parties to submit comments, particularly given that prior to issuing the proposed regulations, the Department conducted two public hearings and three 3 https://www2.ed.gov/policy/highered/reg/ hearulemaking/2016/. 4 The paper states— Questions to be considered by the negotiating committee include: 1. Should the Department take additional steps to protect students and taxpayers from (a) potential borrower defense to repayment (DTR) claims, (b) liabilities stemming from closed school discharges, and (c) other conditions that may be detrimental to students? D If so, what conditions, triggering events, metricbased standards, or other risk factors should the Department consider indicative of failing financial responsibility, administrative capability, or other standards? D What should the consequences be for a violation? Letter of credit or other financial guarantee? Disclosure requirements and student warnings? Other consequences? • If a letter of credit or other financial guarantee is required, how should the amount be determined? VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 negotiated rulemaking sessions, where stakeholders and members of the public had an opportunity to weigh in on the development of much of the language reflected in the proposed regulations. In addition, the Department also posted the NPRM on its Web site several days before publication in the Federal Register, providing stakeholders additional time to view the proposed regulations and consider their viewpoints on the NPRM. Changes: None. Comments: Although the regulations will affect all schools, many commenters expressed frustration at their perception that the regulations target proprietary schools in particular. The commenters noted several provisions of the regulations—for example, financial protection triggers related to publicly traded institutions, distributions of equity, the 90/10 regulations, and the Gainful Employment regulations, and disclosure provisions regarding loan repayment rates—as unfairly targeting only proprietary schools with no justification or rationale. The commenters noted that that there are many private sector career schools and colleges that play a vital role in the country’s higher education system by providing distinctive, careerfocused programs and that the Department should develop rules that are applied uniformly across all educational institutions that offer title IV, HEA funding. Another commenter appreciated the distinction made in the NPRM between nonprofit/public institutions and proprietary schools as the basis for restricting the loan repayment rate disclosure to proprietary schools. The commenter suggested that the fundamental differences in the governance structures and missions of the public and non-profit sectors versus the for-profit sector provide a substantive basis for differentiating this regulation among the sectors. Several commenters urged the Department to reconsider the changes to the financial responsibility standards to include actions and events that would trigger a requirement that a school provide financial protection, such as a letter of credit, to insure against future borrower defense claims and other liabilities, given their sweeping scope and potentially damaging financial impact on historically black colleges and universities (HBCUs). The commenters contended that these provisions could lead to the closure of HBCUs that are not financially robust but provide quality educational opportunities to students and noted that HBCUs have not been the focus of Federal and State investigations nor PO 00000 Frm 00010 Fmt 4701 Sfmt 4700 have they defrauded students or had false claims lawsuits filed against them. These commenters expressed concern about a number of the specific financial protection triggers, including, but not limited to, the triggers relating to lawsuits, actions by accrediting agencies, and cohort default rate. Discussion: We agree that there are many proprietary career schools and colleges that play a vital role in the country’s higher education system. We do not agree, however, that either the financial protection triggers or the loan repayment rate disclosure unfairly target proprietary institutions. We apply the financial protection triggers related to publicly traded institutions, the distribution of equity, and the 90/10 regulations only to proprietary institutions because, as another commenter noted, of the fundamental differences in the governance structures and missions of the public and nonprofit sectors and the unique nature of the business model under which these institutions operate. These triggers identify events or conditions that signal impending financial problems at proprietary institutions that warrant action by the Department. We apply the loan repayment rate disclosure only to the for-profit sector primarily because the frequency of poor repayment outcomes is greatest in this sector. We appreciate the support of the commenter who agreed with this approach. We note that we address commenters’ arguments with respect to specific provisions of the regulations in the sections of this preamble specific to those provisions. We also note that HBCUs play a vital role in the Nation’s higher education system. We recognize the concerns commenters raised regarding the financial protection provisions of the proposed regulations, which they argue would have a damaging financial impact on HBCUs. We note that the triggers are designed to identify signs, and to augment the Department’s tools for detection, of impending financial difficulties. If an institution is subject to material actions or events that are likely to have an adverse impact on the financial condition or operations of an institution, we believe that the Federal government and taxpayers should be protected from any resulting losses incurred by requiring a letter or credit, regardless of the institution’s sector. As commenters mentioned, our recent experience suggests that HBCUs have not been the subject of government agency suits or other litigation by students or others, or of administrative enforcement actions. Institutions that do not experience these kinds of claims, E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations including HBCUs, will not experience adverse impacts under these triggers. In addition, institutions, including HBCUs, will retain their existing rights of due process and continue to have the ability to present to the Secretary if there is any factual objection to the grounds for the required financial protection. Accordingly, the Secretary can consider additional information provided by an institution before requiring a letter of credit. Even in instances where the Department still requires a letter of credit over a school’s objection, the school could raise such issues to the Department’s Office of Hearing and Appeals. Finally, we have made a number of changes to the proposed triggers that address the commenters’ specific objections to particular triggers, to more sharply focus the automatic triggers on actions and events that are likely to affect a school’s financial stability. For instance, as we stated in other sections of this preamble, in light of the significant comments received regarding the potential for serious unintended consequences if the accreditation action triggers were automatic, we are revising the accreditation trigger so that accreditation actions such as show cause and probation or equivalent actions are discretionary. We note that we address commenters’ arguments with respect to additional specific financial protection triggers, and any changes we have made in the final regulations, in the sections of this preamble specific to those provisions. Changes: None. Comments: One commenter suggested that the Department ensure that its contractors are aware of the basis for borrower defense discharge claims and the accompanying process. The commenter noted that inconsistent servicing and debt collection standards impede borrowers’ access to the benefit and other forms of relief. The commenters also suggested that the Department update its borrower-facing materials to reflect the availability and scope of the borrower defense discharge. Discussion: We are committed to ensuring that our contractors and any borrower-facing material published by the Department provide accurate and timely information on the discharge standards and processes associated with a borrower defense to repayment. We have begun the process of updating applicable materials to reflect these final regulations and will continue working closely with our contractors to help ensure that they have the information they need to assist borrowers expeditiously and accurately. Changes: None. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Comments: Several commenters requested that the Department make information available to the public on the number of borrowers who submitted borrower defense applications, the number of borrowers who received a discharge, the amount of loans discharged, the basis or standard applied by the Department in a successful discharge claim, discharged amounts collected from schools, a list of institutions against which successful borrower defense claims are made, and any reports relevant to the process. The commenters believed that this information would provide transparency and facilitate a better understanding of how the process is working as well. Discussion: We are committed to transparency, clarity and ease of administration and will give careful consideration to this request as we refine our borrower defense process. Changes: None. Comments: Several commenters noted that they, as student loan borrowers, are taxpayers like every American citizen and that paying student loans that were fraudulently made on top of paying taxes is a double penalty. The commenters also requested that the Department permit a borrower to include all types of student loans— private student loans, FFEL, Perkins, Parent Plus—they received to finance the cost of higher education in a borrower defense claim. Discussion: The Department is committed to protecting student loan borrowers from misleading, deceitful, and predatory practices of, and failure to fulfill contractual promises by, institutions participating in the Federal student aid programs. These final regulations permit a borrower to consolidate loans listed in § 685.220(b), including nursing loans made under part E of title VIII of the Public Health Service Act, to pursue borrower defense relief by consolidating those loans, as provided in proposed § 685.212(k). The Department does not have the authority to include private student loans in a Direct Loan consolidation. Changes: None. Comments: Several commenters stated that, in order to avoid another failure as serious as that of Corinthian, the Department should implement strong compliance and enforcement policies to proactively prevent institutions that engage in fraudulent activity from continuing to receive title IV, HEA funding. The commenters believe that institutions that do not meet statutory, regulatory or accreditor standards and that burden students with debt without providing a quality PO 00000 Frm 00011 Fmt 4701 Sfmt 4700 75935 education should be identified early and subjected to greater scrutiny and sanctions so that a borrower defense is a last resort. Discussion: The Department is committed to strong compliance and enforcement policies to proactively prevent institutions that engage in fraudulent activity from continuing to receive title IV, HEA funding. These final regulations establish the definitive conditions or events upon which an institution is or may be required to provide to the Department with financial protection, such as a letter of credit, to help protect students, the Federal government, and taxpayers against potential institutional liabilities. Changes: None. Comments: One commenter requested that the Department and the Internal Revenue Service develop a determination on the tax treatment of discharges of indebtedness for students with successful defense to repayment claims. While acknowledging that the Department does not administer tax law, the commenter stated that the Department should question, or at least weigh in on the matter, of the Internal Revenue Service’s ‘‘decline to assert’’ policy on successful defense to repayment claims that currently applies to loans for students who attend schools owned by Corinthian, but not to loans for students who attend other schools. Discussion: As noted by the commenter, the tax treatment of discharges that result from a successful borrower defense is outside of the Department’s jurisdiction. However, the Department recognizes the commenter’s concern and will pursue the issue in the near future. Changes: None. Borrower Defenses (Sections 668.71, 685.205, 685.206, and 685.222) Federal Standard Support for Standard Comments: A group of commenters fully supported the Department’s intent to produce clear and fair regulations that protect student borrowers and taxpayers and hold schools accountable for acts and omissions that deceive or defraud students. However, these commenters suggested that the Department has not fully availed ourselves of existing consumer protection remedies and have, instead, engaged in overreach to expand our enforcement options. Another group of commenters noted that the proposed Federal standard is a positive complement to consumer protections already provided by State law. Another group of commenters E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75936 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations offered support for the Federal standard specifically because it addresses complexities and inequities between borrowers in different States. One commenter explicitly endorsed our position that general HEA eligibility or compliance violations by schools could not be used a basis for a borrower defense. Another group of commenters noted that the proposed Federal standard provides an efficient, transparent, and fair process for borrowers to pursue relief. According to these commenters, the Federal standard eliminates the potential for disparate application of this borrower benefit inherent with the current rule’s State-based standard, and enables those who are providing training and support to multiple institutions to develop standardized guidance. A different group of commenters expressed support for the Federal standard, noting that it would be challenging for us to adjudicate claims based on 50 States’ laws. Yet another group of commenters requested that the new Federal standard be applied retroactively when a borrower makes a successful borrower defense claim and has loans that were disbursed both before and after July 1, 2017. Discussion: We appreciate the support of these commenters. However, we do not agree with the commenters’ contention that we are engaging in overreach to expand our enforcement options, nor have we disregarded existing consumer protection remedies. The HEA provides specific authority to the Secretary to conduct institutional oversight and enforcement of the title IV regulations. The borrower defense regulations do not supplant consumer protections available to borrowers. Rather, the borrower defense regulations describe the circumstances under which the Secretary exercises his or her longstanding authority to relieve a borrower of the obligation to repay a loan on the basis of an act or omission of the borrower’s school. The Department’s borrower defense process is distinct from borrowers’ rights under State law. State consumer protection laws establish causes of action an individual may bring in a State’s courts; nothing in the Department’s regulation prevents borrowers from seeking relief through State law in State courts. As noted in the NPRM, 81 FR 39338, the limitations of the borrower defense process should not be taken to represent any view regarding other issues and causes of action under other laws and regulations that are not within the Department’s authority. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 As to the request to make the new Federal standard available to all Direct Loan borrowers, we cannot apply the new Federal standard retroactively when a borrower makes a successful borrower defense claim and has loans that were disbursed both before and after July 1, 2017. Loans made before July 1, 2017 are governed by the contractual rights expressed in the existing Direct Loan promissory notes. These promissory notes incorporate the current borrower defense standard, which is based on an act or omission of the school attended by the student that would give rise to a cause of action against the school under applicable State law. Promissory notes for loans made after July 1, 2017 will include a discussion of the new Federal standard for borrower defense claims. Changes: None. Evidentiary Standard Comments: A number of commenters and an individual commenter remarked that the proposed Federal standard increases the risk to institutions by granting loan discharges when the borrower’s case is substantiated by a preponderance of the evidence. Another commenter expanded on this position, asserting that the evidentiary standard in most States for fraudulent misrepresentation is clear and convincing evidence. A few commenters echoed these viewpoints and suggested that the perceived minimal burden of proof may encourage bad actors to entice borrowers into filing false claims. A couple of other commenters wrote that the standard is not clear enough to preclude students from asserting claims of misrepresentation without supporting evidence. These commenters suggested that the proposed regulations presume that all proprietary schools engage in deliberate misrepresentation. Discussion: We do not agree that the ‘‘preponderance of the evidence’’ standard will result in greater risk to institutions. We believe this evidentiary standard is appropriate as it is the typical standard in most civil proceedings. Additionally, the Department uses a preponderance of the evidence standard in other proceedings regarding borrower debt issues. See 34 CFR 34.14(b), (c) (administrative wage garnishment); 34 CFR 31.7(e) (Federal salary offset). We believe that this evidentiary standard strikes a balance between ensuring that borrowers who have been harmed are not subject to an overly burdensome evidentiary standard and protecting the Federal government, taxpayers, and institutions from unsubstantiated claims. Under the standard, the designated Department PO 00000 Frm 00012 Fmt 4701 Sfmt 4700 official may determine whether the elements of the borrower’s cause of action under the Federal standard for borrower defenses have been sufficiently alleged and shown. If the official determines that the elements have not been alleged or have not met the preponderance of evidence standard, the claim will be denied. The Department is aware of unscrupulous businesses that prey upon distressed borrowers, charging exorbitant fees to enroll them in Federal loan repayment plans that are freely available. On January 28, 2016, the Department sent cease and desist letters to two third-party ‘‘debt relief’’ companies that were using the Department’s official seal without authorization. The misuse of the Department’s Seal is part of a worrying trend. Some of these companies are charging large up-front or monthly fees for Federal student aid services offered by the Department of Education and its student loan servicers for free. In April of 2016, the Department launched several informational efforts to direct borrowers to the Department’s free support resources, as well as to share information regarding State and Federal entities that have the authority to act against companies that engage in deceptive or unfair practices. Although these or similar opportunists may seek to profit from filing false claims, the Department will be aggressive in curtailing this activity, and will remain vigilant to help ensure that bad actors do not profit from this process. We do not agree that the Federal standard will incent borrowers to assert claims of misrepresentation without sufficient evidence to substantiate their claims. As explained in more detail under ‘‘Process for Individual Borrowers,’’ under § 685.222(a)(2), a borrower in the individual process in § 685.222(e) bears the burden of proof in establishing that the elements of his or her claim have been met. In a group process under § 685.222(f) to (h), this burden falls on the designated Department official. Borrower defense claims that do not meet the evidentiary standard will be denied. We also disagree with the commenters’ interpretation of the borrower defense regulations as based on a presumption that all proprietary institutions engage in deliberate misrepresentation. These borrower defense regulations are applicable to and designed to address all institutions of postsecondary education participating in the Direct Loan Program; further, they contain no presumption regarding the activities of any institution, but instead provide a fair process for determining whether E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations acts or omissions by any particular institution give rise to a borrower defense. We also discuss this issue in more detail under ‘‘Substantial Misrepresentation.’’ Changes: None. asabaliauskas on DSK3SPTVN1PROD with RULES Educational Malpractice Comments: A group of commenters asked that we clarify the difference between educational malpractice and a school’s failure to provide the necessary aspects of an education (such as qualified instructors, appropriately equipped laboratories, etc.). Discussion: We do not believe that the regulations should differentiate between educational malpractice and a school’s failure to provide the necessary aspects of an education, such as might be asserted in a claim of substantial misrepresentation or breach of contract. State law does not recognize claims characterized as educational malpractice, and we do not intend to create a different legal standard for such claims in these regulations. Claims relating to the quality of a student’s education or matters regarding academic and disciplinary disputes within the judgment and discretion of a school are outside the scope of the borrower defense regulations. We recognize that there may be instances where a school has made specific misrepresentations about its facilities, financial charges, programs, or the employability of its graduates, and these misrepresentations may function as the basis of a borrower defense, as opposed to a claim regarding educational quality. Similarly, a borrower defense claim based on a breach of contract may be raised where a school has failed to deliver specific obligations, such as programs and services, it has committed to by contract. Changes: None. Intent Comments: A number of commenters expressed concern that the proposed Federal standard does not require intent on the part of the institution. These commenters were concerned that inadvertent errors by an institution or its employees could serve as the basis for a borrower defense claim. Some commenters cited an example of an employee misstating or omitting information that is available to the borrower in a complete and correct form in publications or electronic media. One of these commenters noted that the sixyear statute of limitations may exacerbate this issue, by permitting borrowers to present claims relying on distant memories of oral conversations that may have been misunderstood. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Discussion: Gathering evidence of intent would likely be nearly impossible for borrowers. Information asymmetry between borrowers and institutions, which are likely in control of the best evidence of intentionality of misrepresentations, would render borrower defense claims implausible for most borrowers. As explained in more detail under ‘‘Substantial Misrepresentation,’’ we do not believe it is necessary to incorporate an element of intent or knowledge into the substantial misrepresentation standard. This reflects the Department’s longstanding position that a misrepresentation does not require knowledge or intent on the part of the institution. The Department will continue to operate within a rule of reasonableness and will evaluate available evidence of extenuating, mitigating, and aggravating factors prior to issuing any sanctions pursuant to 34 CFR part 668, subpart F. We will also consider the totality of the circumstances surrounding any misrepresentation for borrower defense determinations. However, an institution will generally be responsible for harm to borrowers caused by its misrepresentations, even if they are not intentional. We continue to believe that this is more reasonable and fair than having the borrower (or taxpayers) bear the cost of such injuries. It also reflects the consumer protection laws of many States. Similarly, we do not believe it is necessary or appropriate to adopt an intent element for the breach of contract standard. Generally, intent is not a required element for breach of contract, and we do not see a need to depart from that general legal principle here. Regardless of the point in time within the statute of limitations at which a borrower defense claim is made, the borrower will be required to present a case that meets or exceeds the preponderance of the evidence standard. Changes: None. State Law Bases for the Federal Standard Comments: A number of commenters advocated the continuation of Statebased standards for future borrower defense claims. These commenters put forward several arguments in support of their position. Several commenters suggested that the proposed Federal standard effectively reduces, preempts, or repeals borrowers’ current rights under the current, State law-based standard. According to another commenter, the proposed acceptance of favorable, PO 00000 Frm 00013 Fmt 4701 Sfmt 4700 75937 nondefault, contested judgments based on State law suggests that allegations of State law violations should provide sufficient basis for a borrower defense claim. Another group of commenters contended that, when a Federal law or regulation intends to provide broad consumer protections, it generally does not supplant all State laws, but rather, replaces only those that provide less protection to consumers. A group of commenters noted that the HEA’s State authorization regulations require States to regulate institutions and protect students from abusive conduct. According to these commenters, the laws States enact under this authority would not be covered by the Federal standard unless the borrower obtained a favorable, nondefault, contested judgment. Additionally, one commenter believed that providing a path to borrower defense based on act or omission of the school attended by the student that would give rise to a cause of action under applicable State law would preserve the relationship between borrower defense, defense to repayment, and the ‘‘Holder in Due Course’’ rule of the Federal Trade Commission (FTC).5 These commenters stated that the Department has not provided sufficient evidence to support its assertions that borrower defense determinations based on a cause of action under applicable State law results or would result in inequitable treatment for borrowers, or that the complexity of adjudicating State-based claims has increased due to the expansion of distance education. Further, these commenters also stated that the Department has not provided any examples of cases that would meet the standard required to base a borrower defense claim on a nondefault, contested judgement based on State law. A group of commenters contended that State law provides the most comprehensive consumer protections to borrowers. Other commenters contended that State law provides clarity to borrowers and schools, as precedents have been established that elucidate what these laws mean with respect to the rights and responsibilities of the parties. 5 The FTC’s ‘‘Holder Rule’’ or ‘‘Holder in Due Course Rule’’ is also formally known as the ‘‘Trade Regulation Rule Concerning Preservation of Consumers’ Claims and Defenses,’’ 16 CFR part 433. The Holder Rule requires certain credit contracts to include a contractual provision that establishes that the holder of such a contract is subject to all claims and defenses which the debtor could assert against the seller of the goods or services obtained with the proceeds of the contract, with recovery by the debtor being limited to the amounts paid by the debtor under the contract. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75938 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Another commenter suggested that providing borrowers comprehensive options to claim a borrower defense, including claims based on violation of State law, should be an essential precept of borrower relief. One commenter contended that the elimination of the State standard is at odds with the proposed ban on mandatory arbitration, as this ban will clear the way for borrowers to pursue claims against their schools in State court. Several commenters noted that the Department will continue to apply State law standards to borrower defense claims for loans disbursed prior to July 2017, necessitating the continued understanding and application of State laws regardless of whether or not they remain a basis for borrower defense claims for loans disbursed after July 2017. A group of commenters expressed concern that borrowers with loans disbursed before July 2017 can access the Federal standard by consolidating their loans; however, borrowers with loans disbursed after July 2017 can only avail themselves of the State standard by obtaining a nondefault, contested judgment. They contended that Department should not introduce this inequity into the Federal student loan programs. Another group of commenters asserted that defining bases for future borrower defense claims based on past institutional misconduct may limit the prosecution of future forms of misconduct that are unforeseeable. Several commenters noted that many borrowers lack the resources necessary to obtain a nondefault, contested judgment based on State law. Moreover, these borrowers would not have access to the breadth of data and evidence available to the Department. Several commenters contended that borrowers whose schools have violated State law should not have to rely upon their State’s Attorney General (AG) to access Federal loan relief. One commenter wrote that creating multiple paths a borrower may use to pursue a borrower defense claim is unnecessarily complex. A group of commenters remarked that the proposed Federal standard is both too complex and the evidentiary standard too low, suggesting that the prior State standard was more appropriate for borrower defense claims. Discussion: We disagree that the Federal standard effectively reduces, preempts, or repeals borrowers’ current rights under the State standard. Borrowers may still submit a claim based on violation of any State or VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Federal law, whether obtained in a court or an administrative tribunal of competent jurisdiction. As also explained in the ‘‘Claims Based on NonDefault, Contested Judgments’’ section of this document, the Department’s borrower defense process is distinct from borrowers’ rights to pursue judicial remedies in other State or Federal contexts and nothing in the Department’s regulation prevents borrowers from seeking relief through State law in State courts. We agree, as proposed in the NPRM and reflected in these final regulations, that the acceptance of favorable, nondefault, contested judgments based on State or Federal law violations may serve as a sufficient basis for a borrower defense claim. We believe it is important to enable borrowers to bring borrower defense claims based on those judgments, but we do not think this means that we should maintain the State-based standard. We acknowledge that the HEA’s State authorization regulations require States to regulate institutions and protect students from abusive conduct and that the laws States have enacted in this role would only be covered by the Federal standard where the borrower obtained a favorable, nondefault, contested judgment. However, we do not view this as a compelling reason to maintain an exclusively State-based standard, or a standard that also incorporates State law in addition to the Federal standard, for borrower defense. We disagree that the Federal standard for borrower defense should incorporate the FTC’s Holder Rule. We acknowledge that the current borrower defense regulation’s basis in applicable State law has its roots in the Department’s history with borrower defense.6 However, we have decided that it is appropriate that the Department exercise its authority under section 455(h) of the HEA to specify ‘‘which acts or omissions’’ may serve as the basis of a borrower defense and establish a Federal standard that is not 6 As explained in the ‘‘Expansion of Borrower Rights’’ section, before the Department enacted the borrower defense regulations in 1994 as part of its Direct Loan Program regulations, 59 FR 61664, the Department had preserved borrowers’ rights under the FFEL Program to bring any claims a borrower may have against a school as defenses against the holder of the loan if the school had a referral or affiliation relationship with the lender. This was done by adopting a version of the FTC’s Holder Rule language in the FFEL Master Promissory Note in 1994, and was later formalized in regulation at 34 CFR 682.209(g) in 2008. As further explained under ‘‘General,’’ in 1995, the Department clarified that the borrower defense Direct Loan Program regulation was meant to create rights for borrowers, and as to liabilities for schools corresponding to those that would arise under the FFEL Program. PO 00000 Frm 00014 Fmt 4701 Sfmt 4700 based in State law, for loans made after the effective date of these final regulations. We have acknowledged that potential disparities may exist as students in one State may receive different relief than students in another State, despite having common facts and claims. This concern is substantiated, in part, by comments made by non-Federal negotiators and members of the public in response to the NPRM, asserting that consumer protections laws vary greatly from State to State. We have also described how the complexity of adjudicating State-based claims for borrower defense has increased due to the expansion of distance education. As noted in the NPRM (81 FR 39335 to 39336), while a determination might be made as to which State’s laws would provide protection from school misconduct for borrowers who reside in one State but are enrolled via distance education in a program based in another State, some States have extended their rules to protect these students, while others have not. Additionally, we have discussed the administrative burden to the Department and difficulties Department has experienced in determining which States’ laws apply to any borrower defense claim and the inherent uncertainties in interpreting another authorities’ laws. 81 FR 39339. We agree that borrower relief should include comprehensive options, including claims based on violations of State law. While we believe that the proposed standards will capture much of the behavior that can and should be recognized as the basis for borrower defenses, it is possible that some State laws may offer borrowers important protections that do not fall within the scope of the Department’s Federal standard. To account for these situations, the final regulations provide that nondefault, contested judgments obtained against a school based on any State or Federal law, may be a basis for a borrower defense claim, whether obtained in a court or an administrative tribunal of competent jurisdiction. Under these regulations, a borrower may use such a judgment as the basis for a borrower defense if the borrower was personally affected by the judgment, that is, the borrower was a party to the case in which the judgment was entered, either individually or as a member of a class. To support a borrower defense claim, the judgment would be required to pertain to the making of a Direct Loan or the provision of educational services to the borrower. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations While State law may provide clarity to borrowers and schools regarding the rights and responsibilities of the parties under established precedents, we believe that the Federal standard for borrower defenses more clearly and efficiently captures the full scope of acts and omissions that may result in a borrower defense claim. We disagree that the elimination of the State standard is at odds with the ban on predispute arbitration clauses. Rather, we assert that prohibiting predispute arbitration clauses will enable more borrowers to seek redress in court and, as appropriate, to submit a nondefault, contested judgment in support of their borrower defense claim, including a claim based on State law. We concur that the Department’s continued application of State law standards to borrower defense claims for loans disbursed prior to July 2017, will require the continued interpretation of State law. However, the number of loans subject to the State standard will diminish over time, enabling the Department to transition to a more effective and efficient borrower defense standard and process. We understand the commenters’ concern that borrowers may be treated inequitably based on when their loans were disbursed. However, while it is true that borrowers with loans disbursed prior to July 2017 may consolidate those loans, as discussed in the NPRM (81 FR 39357), the standard that would apply would depend upon the date on which the first Direct Loan to which a claim is asserted was made. Therefore, the standard applied to these loans does not change by virtue of their consolidation. We do not agree that the Federal standard supplants all State consumer protection laws, as borrowers may still pursue relief based on these laws by obtaining a nondefault, contested judgment by a court or administrative tribunal of competent jurisdiction. We do not agree that the three bases for borrower defenses under the Federal standard limit the prosecution of future unforeseeable forms of misconduct. We expect that many of the borrower defense claims that the Department anticipates receiving will be addressed through the categories of substantial misrepresentation, breach of contract, or violations of State or Federal law that are confirmed through a nondefault, contested judgment by a court or administrative tribunal of competent jurisdiction. Additionally, the Department’s borrower defense process is distinct from borrowers’ rights or other Federal, State, or oversight agencies’ authorities to prosecute or initiate claims against schools for VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 wrongful conduct in State or other Federal tribunals. We recognize that, while the attainment of a favorable judgment can be an effective and efficient means of adjudicating a borrower’s claim of wrongdoing by an institution, it can also be prohibitively time-consuming or expensive for some borrowers. The regulation includes a provision that enables a borrower to show that a judgment obtained by a governmental agency, such as a State AG or a Federal agency, that relates to the making of the borrower’s Direct Loan or the provision of educational services to the borrower, may also serve as a basis for a borrower defense under the standard, whether the judgment is obtained in court or in an administrative tribunal. We do not agree that borrowers whose schools have violated State law will have to rely upon their State’s AG to access Federal loan relief. These borrowers are still able to file borrower defense claims under the substantial misrepresentation or breach of contract standards, even if a nondefault, contested judgment is not obtained by the government entity. Moreover, the prohibition against predispute arbitration clauses and class action waivers will enable more borrowers to pursue a determination of wrongdoing on the part of an institution individually or as part of a class. We do not agree that the State standard is less complex than the new Federal standard. As discussed, the current State law-based standard necessarily involves complicated questions relating to which State’s laws apply to a specific case and to the proper and accurate interpretation of those laws. We believe the elements of the Federal standard and the bases for borrower defense claims provide sufficient clarity as to what may or may not constitute an actionable act or omission on the part of an institution. As discussed earlier, we also disagree that the State standard provides a higher evidentiary standard. Preponderance of the evidence is the typical standard in most civil proceedings. Additionally, the Department uses a preponderance of the evidence standard in other processes regarding borrower debt issues. Changes: None. Federal Standard as a Minimum Requirement Comments: Several groups of commenters recommended that we establish a Federal standard that serves as a floor, or minimum requirement, to provide additional consumer safeguards to borrowers in States that have less robust consumer protection laws. One group of commenters suggested that this PO 00000 Frm 00015 Fmt 4701 Sfmt 4700 75939 could assure consistency with the FTC Holder Rule. These commenters opined that expansion of the Federal standard to include Unfair, Deceptive or Abusive Acts and Practices (UDAP)7 violations and breaches of contract would benefit borrowers and simplify borrower defense claim adjudication, as very few States would provide more robust consumer protections. Another commenter opined that a strong Federal standard as a more robust minimum requirement, i.e., one that requires only reasonable reliance to prove substantial misrepresentation and includes UDAP violations, would eliminate the need to maintain a State law standard. Discussion: We disagree that the Federal standard requires expansion to include UDAP violations in order to ensure borrowers are protected or that the Federal standard should be established as a minimum requirement for borrower defense. As noted in the NPRM, reliance upon State law not only presents a significant burden for Department officials who must apply and interpret various State laws, but also for borrowers who must make the threshold determination as to whether they may have a claim. We believe that many of the claims the Department will receive will be covered by the standards proposed by the Department and that those standards will streamline the administration of the borrower defense regulations. The Department’s substantial misrepresentation regulations (34 CFR part 668 subpart F) were informed by the FTC’s Policy Guidelines on Deception, and we believe they are more tailored to, and suitable for, use in the borrower defense context. Under the borrower defense regulations, certain factors addressing specific problematic conduct may be considered to determine whether a misrepresentation has been relied upon to a borrower’s detriment, thus making the misrepresentation ‘‘substantial.’’ With regard to unfair and abusive conduct, we considered the available precedent and determined that it is unclear how such principles would apply in the borrower defense context as stand-alone standards. Such practices are often alleged in combination with misrepresentations and are not often addressed on their own by the courts. With this lack of guidance, it is unclear 7 Each State has consumer protection laws that prohibit certain unfair and deceptive conduct, which are commonly known as ‘‘unfair and deceptive trade acts and practices’’ or ‘‘UDAP’’ laws. The FTC also enforces prohibitions against unfair and deceptive conduct in certain contexts under section 5 of the FTC Act, 15 U.S.C. 45, which may also be described as Federal ‘‘UDAP’’ law. E:\FR\FM\01NOR2.SGM 01NOR2 75940 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations how such principles would apply in the borrower defense context. Moreover, many of the borrower defense claims the Department has addressed or is considering have involved misrepresentations by schools. We believe that the standard established in these regulations will address much of the behavior arising in the borrower defense context, and that this standard appropriately addresses the Department’s goals of accurately identifying and providing relief to borrowers for misconduct by schools; providing clear standards for borrowers, schools, and the Department to use in resolving claims; and avoiding for all parties the burden of interpreting other Federal agencies’ and States’ authorities in the borrower defense context. As a result, we decline to adopt standards for relief based on UDAP. As discussed earlier, we also disagree that the Federal standard for borrower defense should incorporate the FTC’s Holder Rule, 16 CFR part 433, and believe that it is appropriate for the reasons discussed that the Department exercise its authority to establish a Federal standard that is not based in State law. Notwithstanding the foregoing discussion, we appreciate that State law provides important protections for students and borrowers. Nothing in the borrower defense regulations prevents a borrower from seeking relief under State law in State court. Moreover, § 685.222(b) provides that if a borrower has obtained a nondefault, favorable contested judgment against the school under State or other Federal law, the judgment may serve as a basis for borrower defense. As explained further under ‘‘Claims Based on Non-Default, Contested Judgments,’’ we believe this strikes the appropriate balance between providing relief to borrowers and the Department’s administrative burden in accurately evaluating the merits of such claims. Changes: None. Additional Grounds asabaliauskas on DSK3SPTVN1PROD with RULES State AGs Comments: A number of commenters requested that the final regulations include a process for State AGs to petition the Secretary to grant relief based on State law violations. One group of commenters expanded on this request, suggesting that other law enforcement agencies and entities also be permitted to bring forward evidence in support of group claims, and to receive from the Department a formal response regarding its determination of the claim. Another group of commenters VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 contended that State AGs uncover institutional wrongdoing before others do, and, accordingly, their direct participation in the borrower defense process would provide affected borrowers more timely access to relief. Discussion: The group process for borrower defenses in § 685.222(f) provides for a process by which evidence for determinations of substantial misrepresentation, breach of contract, or judgments, might come from submissions to the Department by claimants, State AGs or other officials, or advocates for claimants, as well as from the Department’s investigations. We recognize that these entities may uncover institutional wrongdoing early and may have relevant evidence in support of group claims. The Department always welcomes cooperation and input from other Federal and State enforcement entities, as well as legal assistance organizations and advocacy groups. In our experience, such cooperation is more effective when it is conducted through informal communication and contact. Accordingly, we have not incorporated a provision requiring formal written responses from the Secretary, but plan to create a point of contact for State AGs to allow for active communication channels. We also reiterate that we welcome a continuation of cooperation and communication with other interested groups and parties. As indicated above, the Department is fully prepared to receive and make use of evidence and input from other stakeholders, including advocates and State and Federal agencies. We also discuss this issue in more detail under ‘‘Group Process for Borrower Defense.’’ Changes: None. Unfair or Deceptive Acts or Practices (UDAP) Comments: Several groups of commenters advocated the inclusion of State UDAP laws as a stand-alone basis for borrower defense claims. One group of commenters opined that UDAP laws, which include prohibitions against misrepresentation, along with unfair, fraudulent, and unlawful business acts, have been refined by decades of judicial decisions, while the proposed substantial misrepresentation basis for borrower defense claims remains untested. Another group of commenters argued that State UDAP laws incorporate the prohibitions and deterrents that the Department seeks to achieve and offer the flexibility needed to deter and rectify institutional acts or omissions that would be presented as borrower defenses under the Department’s PO 00000 Frm 00016 Fmt 4701 Sfmt 4700 substantial misrepresentation and breach of contract standards. Another group of commenters noted that some acts that may violate State laws intended to protect borrowers may not constitute a breach of contract or misrepresentation. Another commenter noted that multiple State AGs have investigated schools and provided the Department with their findings of wrongdoing based on their States’ UDAP laws. One group of commenters suggested that, if the Department did not opt to restore the State standard, the inclusion of a similar UDAP law provision would become even more important. These commenters assert that the additional factors that would favor a finding of a substantial misrepresentation would not close the gap between the Federal standard and States’ UDAP laws. They recommend using State UDAP laws as the additional factors that would elevate a misrepresentation to substantial misrepresentation. Discussion: As discussed above, we disagree that the inclusion of UDAP violations as a basis for a borrower defense claims is required to assure borrowers are protected by the Federal standard. We believe that the Federal standard appropriately addresses the Department’s interests in accurately identifying and providing relief to borrowers for misconduct by schools; providing clear standards for borrowers, schools, and the Department to use in resolving claims; and avoiding for all parties the burden of interpreting other Federal agencies’ and States’ authorities in the borrower defense context. While UDAP laws may play an important role in State consumer protection and in State AGs’ enforcement actions, we believe the Federal standard addresses much of the same conduct, while being more appropriately tailored and readily administrable in the borrower defense context. As a result, we decline to include UDAP violations as a basis for borrower defense claims. Changes: None. Comments: One commenter stated that by foreclosing HEA violations from serving as a basis for borrower defense claims, the proposed regulations would effectively preempt State UDAP laws, which the commenter argued often use violations of other laws as a basis for determining that a practice is unfair or deceptive. Discussion: The Department’s borrower defense process is distinct from borrowers’ rights under State law. State UDAP laws establish causes of action an individual may bring in a State’s courts; nothing in the E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Department’s regulations prevents borrowers from seeking relief through State law in State courts. As noted in the NPRM, the specifics of the borrower defense process should not be taken to represent any view regarding other issues and causes of action under other laws and regulations that are not within the Department’s authority. Changes: None. HEA Violations Comments: One commenter requested that the regulations make clear that borrower defense claims do not include claims based on noncompliance with the HEA or sexual or racial harassment allegations, as described in the preamble to the NPRM. One commenter suggested that the explicit exclusion of sexual or racial harassment as the basis of a borrower defense claim is intended to protect public and non-profit schools. Another commenter believed the current regulations would allow borrowers to base a claim for a borrower defense on an institution’s violations of the HEA where those violations also constitute violations under State UDAP law. The commenter viewed the Department’s position in the NPRM that a violation of the HEA is not, in itself, a basis for a borrower defense as a retroactive change to the standard applicable to loans made before July 2017. The commenter rejected the Department’s assertion that this limitation is in fact based on a longstanding interpretation of the bases for borrower defense claims. Discussion: It is indeed the Department’s longstanding position that an act or omission by the school that violates an eligibility or compliance requirement in the HEA or its implementing regulations does not necessarily affect the enforceability of a Federal student loan obtained to attend the school, and is not, therefore, automatically a basis for a borrower defense. With limited exceptions not relevant here, the case law is unanimous that the HEA contains no implied private right of action for an individual to assert a claim for relief. 8 The HEA asabaliauskas on DSK3SPTVN1PROD with RULES 8 As stated by the Department in 1993: [The Department] considers the loss of institutional eligibility to affect directly only the liability of the institution for Federal subsidies and reinsurance paid on those loans. . . . [T]he borrower retains all the rights with respect to loan repayment that are contained in the terms of the loan agreements, and [the Department] does not suggest that these loans, whether held by the institution or the lender, are legally unenforceable merely because they were made after the effective date of the loss of institutional eligibility. 58 FR 13,337. See, e.g. Armstrong v. Accrediting Council for Continuing Educ. & Training, 168 F.3d 1362 (D.C. Cir. 1999), opinion amended on denial VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 vests the Department with the sole authority to determine and apply the appropriate sanction for HEA violations. A school’s act or omission that violates the HEA may, of course, give rise to a cause of action under other law, and that cause of action may also independently constitute a borrower defense claim under § 685.206(c) or § 685.222. For example, advertising that makes untruthful statements about placement rates violates section 487(a)(8) of the HEA, but may also give rise to a cause of action under common law based on misrepresentation or constitute a substantial misrepresentation under the Federal standard and, therefore, constitute a basis for a borrower defense claim. However, this has always been the case, and is not a retroactive change to the current borrower defense standard under § 685.206(c). As explained in more detail under ‘‘Federal Standard,’’ it has been the Department’s longstanding position that sexual and racial harassment claims do not directly relate to the making of a loan or provision of educational services and are not within the scope of borrower defense. 60 FR 37769. We also note, moreover, that sexual and racial harassment are explicitly excluded as bases for borrower defense claims in recognition of other entities, both within and outside of the Department, with the authority to investigate and resolve these complaints, and not in an effort to protect public and non-profit schools. Changes: None. Claims Based on Non-Default, Contested Judgments Comments: A group of commenters requested that the Department explain how, if continuing to operate under the State standard results in potentially inequitable treatment for borrowers, it is still reasonable to rely upon State law when judgments have been obtained, thereby providing borrower protections that vary by State. Several commenters suggested that a borrower should be required to obtain a favorable judgment under State law in order to obtain a loan discharge. One commenter suggested that borrowers pursuing State law judgments receive forbearance on their Direct Loans while their cases are proceeding. Discussion: When the Department relies upon a nondefault, contested judgment to affirm a borrower defense, it is not required to interpret State law. of reh’g, 177 F.3d 1036 (D.C. Cir. 1999) (rejecting claim of mistake of fact regarding institutional accreditation as grounds for rescinding loan agreements); McCullough v. PNC Bank, 298 F.3d 1362, 1369 (11th Cir. 2002)(collecting cases). PO 00000 Frm 00017 Fmt 4701 Sfmt 4700 75941 Rather, it relies upon the findings of a court or administrative tribunal of competent jurisdiction. Although we expect that the prohibition against certain mandatory arbitration clauses will enable more borrowers to pursue a determination of wrongdoing on the part of an institution, we do not agree that it is appropriate to require borrowers to obtain a favorable judgment in order to obtain a loan discharge. While the attainment of a favorable judgment can be an effective and efficient means of adjudicating a borrower’s claim of wrongdoing by an institution, it can also be prohibitively time-consuming or expensive for some borrowers. We have included a provision under which a judgment obtained by a governmental agency, such as a State AG or a Federal agency, that relates to the making of the borrower’s Direct Loan or the provision of educational services to the borrower, may also serve as a basis for a borrower defense under the standard, whether the judgment is obtained in court or in an administrative tribunal. We agree that borrowers should receive forbearance on their Direct Loans while their cases are proceeding. Borrowers may use the General Forbearance Request form to apply for forbearance in these circumstances; we would grant the borrower’s request, and the final regulations also will require FFEL Program loan holders to do the same upon notification by the Secretary. In addition, a borrower defense loan discharge based on a nondefault, contested judgment may provide relief for remaining payments due on the loan and recovery of payments already made. Changes: None. Comments: Several commenters stated that the Department’s proposal to allow borrower defenses on the basis of ‘‘nondefault, favorable contested judgments’’ was unrealistic, and argued that such judgments are unlikely to occur. These commenters argued that both plaintiffs (either government agencies or students themselves) as well as institutions are under substantial pressure to settle lawsuits, and pointed to the lack of any current judgments against institutions that would meet this standard. One commenter argued that the lack of such nondefault favorable contested judgments effectively barred State causes of action and would force borrowers to rely on the Department’s Federal standard as the only basis for relief. Discussion: The Department recognizes that nondefault, favorable contested judgments may not be common, relative to the number of E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75942 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations lawsuits that are filed. The Department includes this basis for relief as a way for borrowers to avoid having to re-litigate claims actually decided on the merits. If no such determination against the institution has yet occurred, borrowers may bring claims to the Department for evaluation that satisfy the standards described for a substantial misrepresentation under § 685.222(d) or breach of contract under § 685.222(c). The Department will thus continue to recognize State law causes of action under § 685.222(b), but will require a tribunal of competent jurisdiction to decide the legal and factual basis for the claim. Changes: None. Comments: Several commenters stated that the proposed standard for nondefault, favorable contested judgments effectively narrows State law causes of action by putting what the commenters argued was a significant and unrealistic burden on borrowers to litigate claims to judgment. These commenters argued that the Department should not effectively remove these bases for relief. One of the commenters asked that the Department recognize settlements with the institution as a basis for relief, while another proposed that the Department recognize class action settlements in which the settlement has been approved by a judge or in which the plaintiff(s) have survived a motion for summary judgment. Another asked that claim preclusive court judgments and findings of fact and admissions in settlements should likewise serve as a basis for relief. Discussion: As stated in the NPRM, 81 FR 39340, we decline to adopt a standard based on applicable State law due, in part, to the burden to borrowers and the Department in interpreting and applying States’ laws. However, we recognize that State law may provide important protections for borrowers and students. We believe that a standard recognizing nondefault, favorable, contested judgments strikes a balance between recognizing causes of action under State or other Federal law and minimizing the Department’s administrative burden in accurately evaluating the merits of such claims. For the reasons discussed here and in the NPRM, we decline to recognize settlements as a way to satisfy the standard in § 685.222(b). However, we welcome the submission of, and will consider, any orders, court filings, admissions, or other evidence from a borrower for consideration in the borrower defense process. Changes: None. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Comments: One commenter stated that the Department’s proposed language leaves it unclear whether the judgment against the institution must include a specific determination regarding the act or omission forming the basis of the borrower defense, and urged the Department to explicitly require such a determination. Another commenter argued that the carve-outs of certain claims that the Department would not consider to be borrower defenses are not explicitly included for judgments obtained against an institution, and urged that the Department include such carve-outs. Discussion: For a judgment to form the basis of a borrower defense, it must include a determination that an act or omission that would constitute a defense to repayment under State or Federal law occurred and that the borrower would be entitled to relief under such applicable law. That said, the overarching principles established in § 685.222(a) apply to claims under all the standards established in § 685.222, including to judgments under § 685.222(b). Thus, under § 685.222(a)(3), the Department will not recognize a violation by the school of an eligibility or compliance requirement in the HEA or its implementing regulations as a basis for borrower defense under § 685.222 or § 685.206(c) unless the violation would otherwise constitute a basis for borrower defense. Similarly, borrower defense claims must be based upon an act or omission of the school attended by the student that relates to the making of a Direct Loan or the provision of educational services for which the loan was provided, under § 685.222(a)(5). If a borrower, a class of consumers, or a government agency made a claim against a school regarding the provision of educational services and receives a favorable judgment that entitles the borrower to restitution or damages, but the borrower only obtained a partial recovery from the school on this judgment, under § 685.222(i)(8), we would recognize any unpaid amount of the judgment in calculating the total amount of relief that could be provided on the Direct Loan. If the borrower, a class of consumers, or a government agency obtained a judgment holding that the school engaged in wrongful acts or omissions regarding the provision of private loans, the borrower could demonstrate to the Department whether the findings of fact on which the judgment rested also established acts or omissions relating to the educational services provided to the borrower or the making of the borrower’s Direct Loan that could be the basis of a borrower PO 00000 Frm 00018 Fmt 4701 Sfmt 4700 defense claim under these regulations. This borrower defense claim would be a basis for relief independent of the judgment that related exclusively to the private loans, and such relief would be calculated without reference to any relief obtained through that private loan judgment. Changes: None. Comments: Several commenters raised concerns about a student’s ability to bring a borrower defense claim based on judgments obtained by government agencies. One of the commenters stated that it is not always clear when an agency is acting on behalf of the students. Discussion: The final regulation recognizes that judgments obtained by governmental agencies may not be brought on the behalf of specific students, as opposed to having been brought, for example, on the behalf of a State or on the behalf of the United States. As described in the final regulation, a judgment under the standard brought by a governmental agency must be a favorable contested judgment obtained against the school. As discussed previously, such judgments must also meet the requirements of § 685.222(a). Changes: None. Comments: One commenter argued that the Department’s judgment standard should only apply with respect to loans disbursed, or judgments obtained, after July 1, 2017. Discussion: We believe that the standard does not represent any change from current practice. If a borrower submitted a nondefault, contested judgment from a court or administrative tribunal of competent jurisdiction deciding a cause of action under applicable State law for a loan first disbursed before July 1, 2017, the Department would apply principles of collateral estoppel to determine if the judgment would bar a school from disputing the cause of action forming the basis of the borrower’s claim under 34 CFR 685.206(c). Changes: None. Comments: One commenter urged the Department to specify that the judgments referenced in § 685.222(b) must be obtained in court cases and not merely through administrative proceedings. Discussion: As set forth in in § 685.222(b), the judgment must be obtained ‘‘in a court or administrative tribunal of competent jurisdiction.’’ The Department continues to believe that administrative adjudications serve an important role in determining the factual and legal basis for claims that could serve as borrower defenses. We do E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations not believe further clarification is necessary on this point. Changes: None. Comments: One commenter stated that the Department should add language to the final regulations stating that it will also respect judgments in favor of the school as precluding a borrower defense claim. Discussion: We will not incorporate an absolute bar on borrower defense claims where the borrower has already lost in a State proceeding because different underlying legal or factual bases may have been involved in the prior litigation. For example, a student might lose a breach of contract suit in State court premised on an institution’s failure to provide job placement services, but have a valid claim that the institution misrepresented whether credits would be transferrable. The Department will, however, follow established principles of collateral estoppel in its determination of borrower defense claims. Changes: None. Comments: One commenter stated that the Department’s proposed regulatory language would disrupt the adversarial process because institutions would be more likely to settle cases than risk a judgment that could lead to borrower defense liabilities, and also that institutions may be forced not to settle if the opposing party insists on admission of liability in the settlement that could form the basis of borrower defense liabilities. The commenter also argued that it would be unfair for the Department to consider past settlements retroactively. Another commenter argued that the Department should recognize default judgments against institutions obtained by a law enforcement agency such as the FTC, the Consumer Financial Protection Bureau (CFPB), or a State AG. Discussion: We appreciate the concern that the new standard may cause disruptions to the strategy and risk calculus in other litigation by private parties as well as government agencies. The Department’s purpose in this rulemaking is to create a Federal standard that will more efficiently and fairly determine whether a borrower is entitled to relief, and we consider this purpose to outweigh the concern raised about altering litigation strategies. We do not intend either to dissuade or encourage settlements between borrowers and institutions, and will give settlements and admissions in previous litigation the weight to which they are entitled. That said, a default judgment does not involve any determination of the merits, and therefore will require the Department to VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 make an independent assessment of the underlying factual and legal basis for the claim. Settlements prior to July 1, 2017 will not be considered under this standard. Changes: None. Claims Based on Breach of Contract Comments: Several commenters questioned why the Department would permit a breach of contract claim, but not any other State law claims. One commenter noted that evaluation of a breach of contract claim would require substantial Department resources, including choice-of-law decisions that may be especially complicated in cases of distance education. One commenter said that other contract-related causes of action should be open to borrowers, such as lack of consideration, lack of formation due to lack of capacity, and contract contrary to public policy, among others. Another commenter said that borrowers should be able to assert contract-related claims under State UDAP laws for signing forms saying they received materials that they never received. Discussion: The comments suggest some confusion about the Department’s standard for evaluating breach of contract claims. For loans first disbursed prior to July 1, 2017, the Department will continue to recognize any applicable State-law causes of action, in accordance with the State of the law prior to these regulations. That standard requires the Department to evaluate State law questions, including choice-of-law questions. For loans first disbursed after July 1, 2017, however, the Department will move to a Federal standard for misrepresentation and breach of contract claims, and will cease to recognize State-law bases that may exist for those causes of action. Some commenters appeared to question why the Department drew the line at accepting breach of contract claims but rejecting other traditional State law contract-related causes of action. As we explained in the NPRM, 81 FR 39341, breach of contract is a common allegation against schools, and the underlying facts for a breach of contract claim may very well not fit into the Department’s substantial misrepresentation standard. Furthermore, breach of contract is a cause of action established in common law recognized across all States, and its basic elements are likewise uniform across the States. Developing a Federal standard in the particularized area of student-institution contracts will ultimately lead to better consistency and greater predictability in this area. That said, the Department will continue to PO 00000 Frm 00019 Fmt 4701 Sfmt 4700 75943 recognize a borrower defense based on any applicable State law cause of action, provided that such a claim is litigated to a non-default, favorable contested judgment under § 685.222(b). Thus, we believe the final regulations strike an appropriate balance between the efficiency and predictability of a Federal standard, while still providing sufficient bases upon which a borrower entitled to debt relief may seek it. Changes: None. Comments: Several commenters asked the Department to incorporate the covenant of good faith and fair dealing when evaluating breach of contract claims. One commenter argued that these doctrines could be used to prevent institutions from relying on fine print disclaimers, ‘‘job placement assistance’’ that does not provide any targeted advice for students but instead refers them to Internet job-posting sites, and other tactics the commenter believes are unfair to students. Another commenter attached examples of current institutional agreements that seek to disclaim any promises beyond what are made in the enrollment agreement, and urged the Department not to honor such disclaimers. Discussion: The Department’s position on this issue is that it will rely on general, widely accepted principles of contract law in developing a Federal standard in this area. We decline to elaborate further on what specific types of contract claims might or might not be successful at this time. We believe that a Federal standard for breach of contract cases within the education context will ultimately be more helpful if developed on a case-by-case basis. Changes: None. Comments: Several commenters weighed in on the Department’s position that documents beyond the enrollment agreement might serve as part of the contract. Some of these commenters noted that this position may lead to inconsistent results, since different State laws and circumstances may or may not allow a student to rely on other documents beyond the enrollment agreement. Some of the commenters argued for more clarity from the Department on which materials we would consider to constitute the contract, and one of these commenters pointed to cases varying on the treatment of such materials. One commenter invited us to specify that a contract would include any promise the borrower reasonably believed would be the institution’s commitment to them. Other commenters argued that, by raising the possibility that a student might be able to point to course catalogues and similar documents as E:\FR\FM\01NOR2.SGM 01NOR2 75944 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES part of the ‘‘contract,’’ the Department’s rule would have the effect of limiting the information schools provide to students. These commenters said that the uncertainty could pose practical obstacles for large institutions in particular, and asked the Department to explicitly exclude such material from the definition of contract. One commenter said that the ultimate effect of the current uncertainty might be to reduce recruitment from under-served student populations. Discussion: We understand the concerns from both the student advocates and the institutional advocates regarding the lack of certainty in the NPRM language. However, the Department is unable to draw a bright line on what materials would be included as part of a contract because that determination is necessarily a factintensive determination best made on a case-by-case basis. The Department intends to make these determinations consistent with generally recognized principles applied by courts in adjudicating breach of contract claims.9 To the extent that Federal and State case law has resolved these issues, we will be guided by that precedent. Application of the standard will thus be guided but not controlled by State law. Moreover, the Department will continue to evaluate claims as they are received and may issue further guidance on this topic as necessary. Changes: None. Comments: A commenter argued that allowing breach of contract as a basis for borrower defense claims will not be effective. The commenter said that most contracts in the for-profit education sector are written to bind the student and not the institution. The commenter also argued that the NPRM preamble failed to cite any successful breach of contract suits students have made against schools, arguing that the Department’s citation to Vurimindi v. Fuqua Sch. Of Business, 435 F. App’x 129 (3d Cir. 2011) is inapposite. Discussion: The Department appreciates this concern, and intends to follow general fairness and contract principles in its analysis of whether other promises made to a student beyond the enrollment agreement should be considered. Changes: None. 9 Section 455(h)of the HEA clearly gives the Secretary the power to create legal defenses, which until now has been done by adopting State law; this rulemaking adopts a Federal standard, the interpretation and application of which will require consideration of principles developed by Federal and State courts in deciding cases brought on claims for breach of contract or misrepresentation, as distilled, for example, in the restatements of the law. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Comments: A commenter argued that the Department should not refer to ‘‘specific obligations’’ in its preamble discussion of how a borrower could make out a breach of contract theory, saying it was unnecessarily confusing in light of well-developed State law on what kind of promises are sufficient to make out a breach of contract claim. Discussion: We believe the phrase ‘‘specific obligations’’ is consistent with general contract principles that a breach of contract cannot be based on promises that are so abstract as to be unenforceable, and believe that determinations regarding an institution’s obligations under a contract with a student will be highly factspecific. Given that many borrowers may not be legally sophisticated regarding what constitutes an enforceable promise, we do not believe that any modification to the language is necessary. Changes: None. Comments: Several commenters were concerned that the proposed rule did not include a ‘‘materiality’’ element that a borrower would need to show in order to make out a breach of contract claim, which they worried might lead to numerous, frivolous claims as well as wide uncertainty as to potential future liabilities. One commenter further invited the Department to explain in the final rule what would constitute a ‘‘de minimis’’ claim that would lead a judge to dismiss a case. Other commenters asked that the Department focus on systemic problems and material breaches, and identify the standards it will use to make determinations. A group of commenters suggested the Department adopt the standards used for such cases in New York. Discussion: We appreciate the concerns, first raised during the negotiated rulemaking, about the lack of a materiality element in the standard for a breach of contract borrower defense. As explained in the NPRM, 81 FR 39341, we believe it is appropriate that the regulations allow borrowers to assert a borrower defense based on any breach of contract that would entitle them to any relief—including relatively minor breaches—and thus do not include a materiality requirement. The Department will consider whether any alleged breach of contract by an institution is material in its assessment of whether the borrower would be entitled to relief, as well as whether such relief would be full or partial. Changes: None. Comments: Several commenters expressed concern that the proposed regulation contains an exception to the bar on using HEA violations for PO 00000 Frm 00020 Fmt 4701 Sfmt 4700 borrower defense claims if ‘‘the violation would otherwise constitute a basis for a borrower defense.’’ These commenters stated that this exception could swallow the rule to the extent a compliance violation could be restated as a borrower defense, and further noted that the HEA does not contain a private right of action. These commenters urged the Department to bar compliance violations asserted as breach of contract. Discussion: We agree that the HEA does not itself contain a private right of action, but note that the underlying conduct constituting a violation of the HEA may also be a cognizable borrower defense. For example, the Department has the authority to prohibit and penalize substantial misrepresentations under the HEA, but such misrepresentations may also serve as the basis for a borrower defense which a borrower is undoubtedly entitled to pursue with the Department if the borrower can demonstrate proof of substantial misrepresentation under § 685.222(d), which also requires that a borrower demonstrate actual, reasonable reliance to their detriment for relief. For that reason, the final regulations strike a balance between allowing borrowers to pursue defenses based on misconduct that might also constitute HEA violations, but only so long as the underlying misconduct also satisfies a standard under which borrower defense claims may be brought as noted at § 685.222(a)(3). Changes: None. Comments: A commenter argued that the lack of a reliance element on a contractual promise could lead to borrower relief that is unwarranted. Other commenters argued the same for lack of an injury element. Discussion: The Department will analyze breach of contract defenses under general and well established contract principles shared by State law. At this time, the Department has not set forth more fulsome details for what elements a borrower must show in the Federal standard to allow the standard to develop on a case-by-case basis. We believe that the Federal standard will ultimately be more useful if developed in light of actual student claims. Changes: None. Comments: Several commenters urged the Department to exclude any claims related to academic considerations, such as the quality of instructional materials, because such matters should be left to the institution or the institution’s accreditor or State licensing agency. Discussion: We do not see any present need for categorical exemptions. The Department will evaluate claims in accordance with well-established E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES principles of contract law. Claims related to academic consideration may well be beyond the scope of a cognizable borrower defense or even the Department’s jurisdiction, but that is something the Department will consider on a case-by-case basis in evaluating the borrower defense applications. Changes: None. Comments: One commenter argued that the Department should recognize defenses an institution could raise, such as compliance with contract terms, economic hardship, or that the borrower not be entitled to refund of monies already paid. Discussion: The final regulations, like the proposed regulations, do not put limits on the defenses an institution can make in a proceeding before the Department. Changes: None. Comments: One commenter noted that the Department’s proposed language was ambiguous as to whether the act or omission must give rise to the breach of contract or itself constitute a breach of contract. Discussion: Consistent with the Department’s interpretation of its authorizing statute, the act or omission by the school must be the breach of contract itself. We believe, however, that this reading is clear from the language in the final rule. Changes: None. Comments: One commenter asked the Department to clarify what kinds of actions it would consider to be within the scope of a borrower defense based on a breach of contract. Discussion: We do not believe further detail or elaboration is necessary of helpful at this time, given the wide variety of allegations the Department expects to receive. Under the regulations, the Department will recognize as a borrower defense any breach of contract claim that reasonably relates to the student loan. Changes: None. Claims Based on Substantial Misrepresentation Comments: A group of commenters expressed concern that the Department’s substantial misrepresentation standard is too narrow. These commenters believed that the standard would allow schools to engage in problematic behavior, so long as they did not make untrue statements. Discussion: We appreciate the concerns that the substantial misrepresentation standard does not capture all actions that may form causes of action under standards in State or other Federal law. However, as noted in the NPRM, 81 FR 39340, we believe that VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 the standard appropriately addresses the Department’s interests in accurately identifying and providing relief for borrowers and in providing clear standards for borrowers, schools, and the Department in resolving claims. We believe that § 668.71(c), which is referenced in § 685.222(d), will address much of the behavior the Department anticipates arising in the borrower defense context. We disagree that the substantial misrepresentation standard would not necessarily capture institutional misconduct that did not involve untrue statements. As revised in these final regulations, § 668.71(c) defines a ‘‘misrepresentation’’ as including not only false or erroneous statements, but also misleading statements that have the likelihood or tendency to mislead under the circumstances. The definition also notes that omissions of information are also considered misrepresentations. Thus, a statement may still be misleading, even if it is true on its face. As explained in the NPRM, 81 FR 39342, we revised the definition of ‘‘misrepresentation’’ to add the words ‘‘under the circumstances’’ to clarify that the Department will consider the totality of the circumstances in which a statement occurred, to determine whether it constitutes a substantial misrepresentation. We believe the Department has the ability to properly evaluate whether a statement is misleading, but otherwise truthful, to a degree that it becomes an actionable borrower defense claim. Changes: None. Comments: Several commenters expressed concern that the substantial misrepresentation standard would apply only to proprietary institutions. One commenter stated that the standard should apply to all institutions of higher education, stating that many public colleges and universities also misrepresent the benefits and outcomes of the education provided. Another commenter stated that the proposed addition of misrepresentation through omissions would target only borrower defense claims that would be made by students attending proprietary institutions, and not students at traditional schools. Other commenters stated that by limiting the subject matter covered by the substantial misrepresentation standard to just those related to loans, in their view, the standard would target only proprietary schools and exclude issues facing students at traditional colleges, such as campus safety or sexual discrimination in violation of title IX of the HEA. PO 00000 Frm 00021 Fmt 4701 Sfmt 4700 75945 Discussion: There appears to be some confusion about the institutions covered under the scope of both 34 CFR part 668, subpart F and proposed § 685.222(d). Even prior to the proposed changes in the NPRM, § 668.71 was applicable to all institutions, whether proprietary, public, or private nonprofit. Similarly, the current borrower defense regulation at § 685.206(c) does not distinguish between types of schools. The proposed and final regulations do not represent a change in these positions. As discussed under the ‘‘Making of a Loan and Provision of Educational Services’’ section of this document, the Department’s long-standing interpretation has been that a borrower defense must be related to the making of a loan or to the educational services for which the loan was provided. As a result, the Department has stated consistently since 1995 that it does not does not recognize as a defense against repayment of the loan a cause of action that is not directly related to the loan or to the provision of educational services, such as personal injury tort claims or actions based on allegations of sexual or racial harassment. 60 FR 37768, 37769. Such issues are outside of the scope of these regulations, and we note that other avenues and processes exist to process such claims. We also disagree with commenters that such issues are the only types of issues that may be faced by students at public and private nonprofit institutions. While the Department acknowledges that the majority of claims presently before it are in relation to misconduct by Corinthian, we believe that scope of claims that may be brought as substantial misrepresentations that relate to either the making of a borrower’s loan, or to the provision of educational services, is objectively broad in a way that will capture borrower defense claims from any type of institution. Changes: None. Comments: A few commenters opposed the proposed changes and argued that the proposed substantial misrepresentation standard either exceeds the Secretary’s authority under the law or is contrary to Congressional intent. One commenter argued that the Department’s proposal to use § 668.71 as the basis for borrower defense exceeds the Department’s statutory authority under section 487 of the HEA, 20 U.S.C. 1094(c)(3)(A), which authorizes the Department to bring an enforcement action for a substantial misrepresentation for a suspension, limitation, termination, or fine action. The commenter also argued that the HEA does not authorize the Department E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75946 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations to seek recoupment from schools for relief granted for a borrower defense claim based on substantial misrepresentation. Another commenter suggested that the borrower defense standard should be based only on contract law. Other commenters stated that the substantial misrepresentation standard was in violation of the Congressional intent in the HEA, as proposed. One commenter said that, in its view, Congress’ intent in Section 455(h) was that borrower defenses should be allowed only for acts or omissions that are fundamental to the student’s ability to benefit from the educational program and at a level of materiality that would justify the rescission of the borrower’s loan obligation. In discussing the use of § 668.71 for borrower defense purposes, another commenter acknowledged that, while misrepresentation is not defined in the HEA, the penalties assigned to misrepresentation by statute are severe. From its perspective, the commenter stated that this indicates that Congress did not intend for the misrepresentation standard to be as low as negligence and suggested keeping the original language of § 668.71. A few commenters argued that the Department lacks justification for the proposed changes to § 668.71, given that the Department last changed the definition in a previous rulemaking. Discussion: We disagree that the Department lacks the statutory authority to designate what acts or omissions may form the basis of a borrower defense. Section 455(h) of the HEA clearly authorizes the Secretary to ‘‘specify in regulations which act or omissions of an institution of higher education a borrower may assert as a defense to repayment under this part,’’ without any limitation as to what acts or omissions may be so specified. As explained previously, we believe that the substantial misrepresentation standard, with the added requirements listed in § 685.222(d), will address not only much of the behavior that we anticipate arising in the borrower defense context, but also our concerns in accurately identifying and providing relief for borrowers. We believe it is within the Department’s discretion to adopt the substantial misrepresentation standard for loans first disbursed after July 1, 2017 in § 685.222(d), with the added requirements of that section, to address borrower defense claims. No modification has been proposed to § 668.71(a), which establishes that the Department may bring an enforcement action for a substantial misrepresentation for a suspension, limitation, termination, or fine action. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 We discuss the Department’s authority to recover from schools on the basis of borrower defense under ‘‘General.’’ We do not agree that the Department lacks authority to similarly specify the scope of the acts or omissions that may form the basis of a borrower defense. The Department understands that, generally, the rescission of a contract refers to the reversal of a transaction whereby the parties restore all of the property received from the other,10 usually as a remedy for a material or significant breach of contract.11 However, in stating that ‘‘in no event may a borrower recover . . . an amount in excess of the amount such borrower has repaid on the loan,’’ section 455(h) clearly contemplates that an amount may be recovered for a borrower defense that is less than the amount of a borrower’s loan, as opposed to a complete rescission of a borrower’s total loan obligation. This position also echoes the Department’s consistent approach to borrower defenses to repayment. The Direct Loan borrower defense regulation that was promulgated in 1994 clearly established that a borrower may assert a borrower defense claim based upon ‘‘any act or omission of the school. . .that would give rise to a cause of action against the school under applicable State law,’’ without qualification as to whether the act or omission warrants a rescission of the borrower’s loans. 34 CFR 685.206(c)(1). The regulation also stated that relief may be awarded as either ‘‘all or part of the loan.’’ Id. at § 685.206(c)(2). As explained by the Department in 1995, the Direct Loan borrower defense regulations were intended to continue the same treatment for borrowers and the same potential liability for institutions that existed in the FFEL Program. 60 FR 37769–37770. Under the FFEL Program at the time, a borrower was allowed to assert a defense to repayment on the ground that all or part of his or her FFEL Loan was unenforceable. Id. at 37770. We also disagree that the HEA does not give the Department the discretion to define ‘‘substantial misrepresentation,’’ whether for the 10 See Restatement (Third) of Restitution and Unjust Enrichment § 54 (2011). 11 See Restatement (Third) of Restitution and Unjust Enrichment § 37, comment c (2011) (‘‘Any breach of contract that results in quantifiable injury gives the plaintiff a remedy in damages, but the remedy of rescission is available only in cases of significant default. Short of a repudiation, the defendant’s breach must be ‘material,’ ‘substantial,’ ‘essential,’ or ‘vital’; it must ‘go to the root’ of the defendant’s obligation, or be ‘tantamount to a repudiation.’ To replace this familiar catalogue of adjectives, both Restatements of Contracts employ the expression ‘total breach.’ ’’). PO 00000 Frm 00022 Fmt 4701 Sfmt 4700 Department’s enforcement purposes in § 668.71 or for use for the borrower defense process. As noted, the HEA does not define ‘‘substantial misrepresentation,’’ thus giving the Secretary discretion to define the term. With regard to the commenter who expressed concern that the proposed revisions to the definition of ‘‘misrepresentation’’ constitute a lessening of the standard to negligence,12 we note that even absent the proposed revisions, a misrepresentation under § 668.71 does not look to the actor’s intent or the materiality of the statement, but considers whether the statement is false, erroneous, or misleading. We disagree that there is no justification for the changes to 34 CFR part 668, subpart F. Since the Department’s last negotiated rulemaking in 2010 on 34 CFR part 668, subpart F, the Department utilized its authority in 2015 under the substantial misrepresentation enforcement regulations to issue a finding that Corinthian had misrepresented its job placement rates. The subsequent closure of Corinthian led to thousands of claims relating to the misrepresentations at issue by Corinthian borrowers under borrower defense. These claims prompted, in part, this effort by the Department to establish rules and procedures for borrower defense, which in turn led to a review of and the proposed changes to the Department’s regulations at 34 CFR part 668, subpart F. These changes were discussed extensively as part of the negotiated rulemaking process for borrower defense where reasons for each specific change to § 668.71 were explained and discussed. Changes: None. Comments: Many commenters generally stated that the proposed standard for substantial misrepresentation is vague and suggested that the regulation include an element of intent or distinguish between intentional and unintentional acts. These commenters expressed concern that inadvertent and innocent, but erroneous, statements or mistakes would lead to a large number of frivolous claims by borrowers and result in significant financial liabilities for schools. Another commenter stated that the standard, absent intent, is unconstitutionally vague and does not give fair notice of the conduct that is being required or prohibited. 12 Generally, ‘‘negligence’’ refers to a failure to exercise a reasonable duty of care and does not consider whether the failure was intentional. See Restatement (Third) of Torts: Phys. & Emot. Harm § 3 (2010). E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Other commenters stated that students’ own misunderstandings may lead to claims, even for schools that provide training and inspections to ensure compliance with pertinent guidelines, regulations, and standards. One commenter expressed concern that unavoidable changes to instructional policies and practices could lead to borrower defense claims for substantial misrepresentation. Another commenter expressed concern that the proposed standard would lead to allegations of substantial misrepresentation by students, even where a variety of reasons unrelated to the alleged misrepresentation may have contributed to a student outcome, which may not yet be apparent. Several commenters supported using § 668.71 as a basis for borrower defense, but objected to the proposed changes to the definition in § 668.71(c), that would change the word ‘‘deceive’’ in the sentence, ‘‘A misleading statement includes any statement that has the likelihood or tendency to deceive,’’ to ‘‘mislead under the circumstances.’’ These commenters stated that the proposed change would give the same weight to inadvertent or unintentional misrepresentations as to a willful deception by a school. Some such commenters appeared to believe that, without the revisions reflected in proposed subpart F of part 668, the standard for substantial misrepresentation is a standard for fraud and requires proof of intentional deception. One commenter stated that the borrower defense process does not provide for a contextualized analysis of whether a statement is misleading in the same manner as the FTC, and argued that this would lead to significant consequences for schools and would undercut FTC precedent. Several commenters agreed with the Department that the standard should not require an element of institutional intent generally, stating that the Department’s approach is consistent with existing State and other Federal law, citing the FTC’s definition of deception as an example. One commenter stated that institutions should be responsible for the harm to borrowers caused by misrepresentations, even absent intent, and that proving intent would be very difficult for borrowers. Other commenters supported the specific amendment of the definition to include ‘‘mislead under the circumstances.’’ One commenter stated that the amendment was appropriate to provide more context as to whether a statement is misleading. Another VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 commenter stated that the Department’s amendments are consistent with State consumer protection law and cited examples of States where courts consider an individual’s or the target audience’s circumstances in assessing whether an act is deceptive or unfair. The commenter also noted that the amendments are in keeping with the approaches used by other Federal agencies, such as the FTC, the CFPB, and the Office of the Comptroller of the Currency. The commenter noted that in its experience working with student loan borrowers, consideration of the circumstances of a misrepresentation is important, because many schools target borrowers in specific circumstances who may be more likely to trust a school’s representations and rely upon promises tailored to such students. Another commenter noted that the Department’s proposed rule is in keeping with well-established consumer protection legal precedent under State law, which is that schools are liable for deceptive and unfair trade practices, including a failure to deliver educational services of the nature and quality claimed. This commenter supported the Department’s preamble statement, 81 FR 39337 to 39338, that educational malpractice is not a tort recognized by State law, but also stated that educational malpractice is to be narrowly construed. One commenter supported the Department’s reasoning for including omissions among misrepresentations for borrower defense purposes, but stated that intent should be a factor for the Department’s enforcement actions based upon § 668.71. The commenter agreed that a school should be responsible for even an unintentional error that harms borrowers, but believed that that intent or knowledge of the school should be a required factor for the purposes of institutional eligibility and penalties. One commenter stated that substantial misrepresentation should be limited to false and erroneous statements, and not include true but misleading statements. The commenter raised concerns about the adequacy of the Department’s process for gathering evidence and the Department’s experience and expertise in making such determinations. Discussion: We disagree with the commenters who opined that the proposed regulations are broad, vague or subjective. As explained previously, section 455(h) of the HEA provides that the Secretary shall specify in regulations which acts or omissions of an institution of higher education a borrower may assert as a defense to repayment of a loan made under this part. The regulations in § 685.222(d), PO 00000 Frm 00023 Fmt 4701 Sfmt 4700 75947 which adopt the regulations in subpart F of part 668 and establish certain other requirements, set forth the types of activities that constitute misrepresentation by an institution and describe the process and procedure by which borrowers may receive relief based upon a substantial misrepresentation by a school. The regulations in § 685.222 also set forth the process by which the Secretary will evaluate borrower defenses and recover such losses from the institutions at issue. The proposed changes to the regulations strengthen the Department’s regulatory authority to evaluate and determine borrower defense claims. Further, they not only establish what constitutes a misrepresentation for borrower defense claims, but they also clarify the definition for the Department’s enforcement purposes under part 668, subpart F. We believe that aligning the definition and types of substantial misrepresentations for borrower defense with the Department’s long-held authority to bring enforcement actions under part 668, subpart F, will provide more clarity for schools and reduce their burden in having to interpret and adjust for the new borrower defense standards. There appears to be some confusion as to whether the definition for misrepresentation in part 668, subpart F, requires a demonstration of intent, as would be required in common law fraud. In proposing to replace the word ‘‘deceive’’ with ‘‘mislead under the circumstances’’ in § 668.71(c), the Department is not seeking to remove any intent element, but rather to clarify the definition to more accurately reflect the position it expressed in 2010 as to part 668, subpart F. As noted in the NPRM, 81 FR 39342, the word ‘‘deceive’’ may be viewed as implying knowledge or intent. However, in the Department’s 2010 rulemaking on part 668, subpart F, we explicitly declined to require that a substantial misrepresentation under the regulation require knowledge or intent by the school. 75 FR 66915. We believe that an institution is responsible for the harm to borrowers caused by its misrepresentations, even if such misrepresentations cannot be attributed to institutional intent or knowledge and are the result of inadvertent or innocent mistakes. Similarly, we believe this is the case even for statements that are true, but misleading. We believe this is more reasonable and fair than having the borrower, or the Federal government and taxpayers, bear the cost of such injuries. As noted by some commenters, this approach is in accord with other E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75948 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Federal and State consumer protection law regarding misrepresentation, and we believe it is appropriate for not only the Department’s enforcement purposes, but also for borrower defense. As explained later in this preamble, we believe that we have the capability to evaluate borrower defense claims based upon substantial misrepresentations and anticipate establishing procedural rules that will provide schools with the opportunity to present evidence and arguments in accordance with due process, similar to what is available in the Department’s proceeding in part 668, subparts G and H. In 2010, the Department stated that, in deciding to bring an enforcement action under part 668, subpart F, it would operate within a rule of reasonableness and consider the circumstances surrounding any misrepresentation before determining an appropriate response. 75 FR 66914. In response to the comment that the proposed standard does not view the misrepresentation in context, the Department’s addition of the words ‘‘under the circumstances’’ is intended to clarify and make explicit the Department’s long-standing position that misrepresentations should be viewed in light of all of the available underlying facts. As explained in the NPRM, 81 FR 39342 to 39343, this also echoes the approach taken by the FTC with regard to deceptive acts and practices.13 In determining whether a statement is a misrepresentation, the Department will consider the totality of the circumstances in which the statement occurred, including the specific group at which the statement or omission was targeted. The Department will also consider whether the situation was such that the borrower would have had reason to believe he or she could rely on the information being given to the borrower’s detriment, such as because the statement was made by an individual by whom the borrower believed could be trusted to give accurate information, such as a school admissions officer. Changes: None. Comments: Some commenters supported the proposed inclusion of omissions in the definition under § 668.71. One commenter stated that the inclusion of omissions, as well as the additional factors listed in § 685.222(d)(2), would improve the information provided to students. One commenter stated that, in their experience, the inclusion of omissions 13 See FTC Policy Statement on Deception, 103 F.T.C. 110, 174 (1984) (appended to Cliffdale Assocs., Inc., 103 F.T.C. 110 (1984)), available at www.ftc.gov/bcp/policystmt/ad-decept.htm. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 was needed, to prevent schools from taking advantage of the asymmetry of information and bargaining power between themselves and students. This commenter emphasized that omissions should be considered in the context of the specific audience targeted and cited schools that may target immigrants with little experience with the United States’ higher education system and limited English ability as an example. Another commenter emphasized that the amendment would benefit first generation and low income students, who may not know what information is important or what questions to ask prior to enrolling at an institution. One commenter specifically supported the proposed language providing that a misrepresentation include omissions of ‘‘information’’ in such a way as to make a statement false, erroneous, or misleading. Other commenters disagreed with the inclusion of omissions of information as part of the definition of substantial misrepresentation. One commenter stated that such language provides assistance to students attending career colleges, but not students attending traditional schools. One commenter stated that amending the standard to include omissions would create a strict liability standard that would not account for a school’s actions or intent, and that the standard should distinguish minor and unintentional claims from material and purposeful misrepresentations. Other commenters stated that the inclusion of omissions would not benefit students. One commenter stated that amending the definition of misrepresentation to include omissions could cause schools to provide students with numerous and confusing qualifications or to provide students with minimal information to avoid making misrepresentations. Another commenter stated that the inclusion of omissions would hinder the flow of advice to students and cause schools to expend time and money reviewing materials for misrepresentations. One commenter stated that the Department’s proposal to amend the definition to include omissions runs counter to the position the Department expressed in its 2010 rulemaking on 34 CFR part 668, subpart F, when it rejected commenters’ suggestions that omissions be included in the definition. One commenter stated that the Department’s proposed amendment to include omissions, absent an intent element, runs counter to the limit established by the D.C. Circuit in the case Ass’n of Private Sector Colls. & Univs. v. Duncan, 681 F.3d 427, 452 PO 00000 Frm 00024 Fmt 4701 Sfmt 4700 (D.C. Cir. 2012) that a substantial misrepresentation under part 668, subpart F cannot include true and nondeceitful statements that have only the tendency or likelihood to confuse. One commenter requested clarification regarding the effect of disclosures posted on the school’s Web site or in printed materials. The commenter inquired about whether the school needed to disclose information about investigations, pending civil rights or legal matters; information about the qualifications and availability of faculty to teach certain courses or levels of students; and how a school’s compliance with a State’s required disclosures would be evaluated. This commenter also asked whether the Department would consider limiting the application of the new standard to only schools governed by States without a reasonable oversight mechanism. This commenter also asked for clarification as to what constitutes ‘‘information,’’ and asked whether information would include aspirational goals or speculative plans; subjective beliefs or internal questions about the school’s educational programs, financial charges, or the employability of its graduates; concerns about, the possibility, or existence of an upcoming audit; items listed in a title IV Audit Corrective Action Plan; items identified by the institution or an accreditor for improvement; or an institution’s efforts to seek voluntary accreditation. One commenter expressed concern that the inclusion of omissions in the standard would place schools with high default rates at risk. The commenter cited news articles calling for schools with default rates higher than graduation rates, which would include some HBCUs and community colleges, to lose their title IV eligibility. The commenter stated that students could argue that a failure to disclose such a measure constitutes a substantial misrepresentation under the proposed standard. Discussion: We appreciate the support received from some commenters and agree with these commenters who stated that the inclusion of omissions will improve the information provided by schools. As discussed earlier in this section, the commenters who stated that the revision to § 668.71 would apply only to proprietary institutions are incorrect. The final regulation applies to all schools. We also discuss our reasons for not including an intent element earlier in this section and our reasons for not including a materiality element later in this section. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations We disagree that the revision is contrary to the Department’s purpose in revising part 668, subpart F, in its 2010 rulemaking. We believe that amending the definition to include ‘‘any statement that omits information in such a way as to make the statement false, erroneous, or misleading’’ merely clarifies the Department’s original intent, aligns the definition of misrepresentation used for the Department’s enforcement actions with the standard to be used in evaluating borrower defense claims, and is appropriate given the Department’s experiences since 2010. In 2010, the Department declined to include omissions in the definition of misrepresentation during its rulemaking on part 668, subpart F, on the basis that the Department’s regulations require schools to provide accurate disclosures of certain information. 75 FR 66917 to 66918. The Department emphasized that the purpose of the regulations was to ensure that all statements made by an institution are truthful, id., and that whether such a statement was a misrepresentation would be viewed in context of the circumstances. Id. at 66914. As noted earlier, however, the Department has had more experience with omissions in the context of its substantial misrepresentation regulations at part 668, subpart F, since that 2010 rulemaking. In 2014, the Department issued a fine of $29,665,000 to Heald College, of the Corinthian Colleges, in part, as a result of a finding that Heald College had omitted essential and material information concerning the methodology used to calculate job placement rates.14 This same finding, concerning omissions, has resulted in thousands of borrower defense claims filed with the Department. As noted by some commenters, given the close connection between borrower defense and the Department’s purpose of ensuring truthful statements by schools when viewed in the entirety of a situation, we believe it is appropriate to adopt the regulations at part 668, subpart F, with some added requirements, for the borrower defense regulations and to revise the definition at § 668.71 to better meet that purpose and enact the Department’s longstanding purpose for part 668, subpart F, enforcement actions. We disagree with the commenter that the inclusion of omissions in the definition, absent an intent element, runs counter to the limit established by the D.C. Circuit in Ass’n of Private 14 See Dept. of Educ., Notice of Intent to Fine Heald College, OPE–ID: 00723400 (Apr. 14, 2015), available at www2.ed.gov/documents/pressreleases/heald-fine-action-placement-rate.pdf. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Sector Colls. & Univs., 681 F.3d 427. In that case, the court held that a substantial misrepresentation under part 668, subpart F, cannot include true and non-deceitful statements that have only the tendency or likelihood to confuse. However, the court also stated that it agreed with the Department that a misrepresentation can be a true statement that is deceitful, and specifically disagreed with the appellant that an intent element should be a required part of the definition. Id. We believe that the inclusion of omissions of information that may make a statement false, erroneous, or misleading clarifies the context under which a misrepresentation may be a true statement that is deceitful and does not infringe upon the court’s ruling regarding statements with a likelihood to confuse. We also note that it is our understanding that many States’ laws and other Federal consumer protection law also include omissions of information within prohibitions on deceptive acts and practices, and the proposed revision is in keeping with such precedent. With respect to the commenters who expressed concern about how these regulations may affect schools’ behaviors in their provision of certain types of information to students and prospective students, including information regarding investigations, pending civil rights or legal matters, faculty qualifications or availability, the school’s compliance with State law, or a school’s default rates, among others, the final regulation explicitly states that the Department will consider whether the statement omitting any such information is misleading ‘‘under the circumstances.’’ As noted earlier, the Department will consider the totality of the circumstances to determine whether a statement is misleading—including whether the school is or is not under an affirmative legal obligation to disclose such information, or whether concerns such as privacy requirements prevent the disclosure or disclosure in full of such information. For borrower defense, § 685.222(d) also requires that the Department consider the reasonableness of the borrower’s detrimental reliance on the misrepresentation. We note, however, that it should not matter where or how a misrepresentation, whether as an omission or an affirmative statement, takes place, particularly as it pertains to the nature of a school’s educational program, its financial charges, or the employability of its graduates. As we stated in 2010, 75 FR 66918, what is important is to curb the practice of misleading students regarding an PO 00000 Frm 00025 Fmt 4701 Sfmt 4700 75949 eligible institution. We continue to strongly believe that institutions should be able to find a way to operate in compliance with these regulations. As discussed later in this section, disclosures made by a school in publications or on the Internet may be probative evidence as to the reasonableness of a borrower’s reliance on an alleged misrepresentation, depending on the totality of the circumstances. Changes: None. Comments: One commenter argued that it would be inappropriate to apply the FTC Policy Statement on Deception to cases of misrepresentation in higher education. The commenter stated that the FTC policy focuses specifically on deception perpetrated through advertising and is not aimed at establishing individual claims. The commenter noted that borrowers have more extensive interactions with their schools that may constitute fraud, and that absent the elements of materiality, reliance, and harm, the proposed Federal standard would fail to provide adequate protection. Discussion: We disagree that the substantial misrepresentation standard in either part 668, subpart F, or in § 685.222(d) is the same as the FTC’s prohibition on deceptive acts and practices. We considered a wide variety of both State and Federal legal precedents in developing the ‘‘substantial misrepresentation’’ definition in § 668.71 and have added specific elements, such as a reasonable reliance requirement, to address specific borrower defense claims in § 685.222(d). Changes: None. Comments: Some commenters stated that, for borrower defense purposes, the standard should specify that misrepresentations must be material, in order to avoid frivolous claims or claims based upon inadvertent errors or omissions. One commenter stated that such a materiality standard should not capture small deviations from the truth. Another commenter stated that the standard should allow only claims at a level of materiality that would justify the rescission of the loan at issue. One commenter expressed concern that under the standard without an accompanying materiality requirement, inadvertent or partial omissions of information would give rise to borrower claims. One commenter stated that the Department should incorporate an express materiality requirement, emphasizing that the lack of such a standard is of particular concern because the standard does not incorporate an element of intent. The E:\FR\FM\01NOR2.SGM 01NOR2 75950 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES commenter also stated that the need for a materiality standard is enhanced, because the Department’s proposed standard does not seem to require proof of detriment to a student as a result of his or her actual, reasonable reliance. The commenter stated that the definition in § 668.71 only requires that an individual show that he or she could have relied on a misrepresentation and expressed concern about the Department’s proposal to include a presumption of reliance for group claims, in the absence of a materiality requirement. Several commenters stated that the inclusion of omissions, related to the provision of any educational service, is too broad without an accompanying materiality requirement in the regulation. These commenters expressed concern that students would be able to present claims for substantial misrepresentation by claiming that schools had failed to provide contextual information, such as how facultystudent ratio information works. Discussion: As discussed in the NPRM, 81 FR 39344, we do not believe that a materiality element is required in either the proposed amendments to the definition for the Department’s enforcement authority under § 668.71 or as the definition is adopted for the substantial misrepresentation borrower defense standard under § 685.222(d). We believe that the regulatory definition of ‘‘substantial misrepresentation’’ is clear and can be easily used to evaluate alleged violations of the regulations. See 75 FR 66916; 81 FR 39344. Generally, under both Federal deceptive conduct prohibitions and common law, information is considered material if it would be important to the recipient, or likely to affect the recipient’s choice or conduct.15 By noting specifically in section 487(c)(3) of the HEA, 20 U.S.C. 1094(c)(3), that the Department may bring an enforcement action against a school for a substantial misrepresentation of the nature of its educational program, its financial charges, or the employability of its graduates, Congress indicated its intent that information regarding the nature of a school’s educational program, its financial charges, or the employability of its graduates should be viewed as 15 See, e.g., F.T.C. Policy Statement on Deception, 103 F.T.C. at 182; see also Restatement (Second) of Torts § 538 (1977) (‘‘The matter is material if (a) a reasonable man would attach importance to its existence or nonexistence in determining his choice of action in the transaction in question; or (b) the maker of the representation knows or has reason to know that its recipient regards or is likely to regard the matter as important in determining his choice of action, although a reasonable man would not so regard it.’’). VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 material information of certain importance to students. See Suarez v. Eastern Int’l Coll., 50 A.3d 75, 89–90 (N.J. Super. 2012). As also noted in the NPRM, 81 FR 39344, we believe that by requiring that students demonstrate actual, reasonable reliance to the borrower’s detriment under § 685.222(d), the borrower defense regulations incorporate similar concepts to materiality. As discussed, materiality refers to whether the information in question was information to which a reasonable person would attach importance in making the decision at issue. By requiring reasonable reliance to the borrower’s detriment, the Department would consider whether the misrepresentation related to information to which the borrower would reasonably attach importance in making the decision to enroll or continue enrollment at the school and whether this reliance was to the borrower’s detriment. This would be the case both for individual claims, and for the presumption of reliance applied in the process for group claims under § 685.222(f)(3). We discuss the rebuttable presumption of reasonable reliance in greater detail in the ‘‘Group Process’’ section of this document. As a result, we disagree it should include a materiality element in the standard. Changes: None. Comments: Many commenters expressed concerns about the requirement for borrowers to assert reliance under the substantial misrepresentation standard. One commenter expressed concern that a borrower could establish that a substantial misrepresentation had occurred by providing evidence of the misrepresentation and showing that he or she could have reasonably relied upon it to his or her detriment, notwithstanding the requirement in § 685.222(d) that the borrower demonstrate actual reasonable reliance upon the misrepresentation. One commenter supported the use of a reasonable reliance standard, given that the standard may allow claims for statements, particularly unintentional statements, that are not accurate or complete. A couple of commenters suggested that the Department should not require that borrowers actually and reasonably rely upon misrepresentations to obtain relief for borrower defense purposes, but rather that borrowers should be entitled to relief so long as actual reliance is demonstrated without regard for the reasonableness of that reliance. Alternatively, one commenter suggested that if a reasonable reliance standard were maintained, then the PO 00000 Frm 00026 Fmt 4701 Sfmt 4700 reasonableness of the reliance should be judged according to the circumstances of the misrepresentation and the characteristics of the audience targeted by the misrepresentation, which the commenter stated would be in keeping with State consumer protection law. One group of commenters suggested that the Department use the same standard for reliance for the Department’s enforcement activities under § 668.71, as for borrower defenses under § 685.222(d), so that a borrower may assert a claim for borrower defense without having to show that he or she actually relied on the misrepresentation at issue. These commenters stated that neither State nor Federal consumer protection law typically requires actual reliance and that requiring actual reliance would increase the burden on both the borrower and the trier of fact without serving the purpose of deterring misrepresentations. The commenters also stated that actual reliance is not needed to protect schools from frivolous claims given the fact-finding process and separate proceedings that would be initiated by the Department to recover from schools under the proposed rule. Another commenter also supported using a standard that did not require actual reliance, as opposed to showing that a borrower could have reasonably relied upon the misrepresentation. However, the commenter stated that in the alternative, borrowers should only be required to certify that they relied upon the misrepresentation, without any further proof, to satisfy the reliance requirement of the standard. Discussion: There appears to be some confusion as to whether the substantial misrepresentation standard for borrower defense would require actual, reasonable reliance to a borrower’s detriment. Although the definition of substantial misrepresentation in § 668.71 requires that, for a misrepresentation to be substantial, it must be one upon which a person ‘‘could reasonably be expected to rely, or has reasonably relied, to that person’s detriment,’’ the standard for substantial misrepresentation under § 685.222(d) requires that the borrower show that he or she ‘‘reasonably relied on’’ the misrepresentation at issue—in other words, that the borrower actually and reasonably relied upon the misrepresentation. As discussed later in this section, the Department acknowledges that the language of § 685.222(d) is confusing as to whether the borrower must also prove that he or she actually relied upon the misrepresentation to his or her detriment. As a result, we will to modify the language of proposed § 685.222(d) to E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES clarify that actual, reasonable reliance to the borrower’s detriment must be demonstrated under the borrower defense substantial misrepresentation standard. We disagree that the purpose of the borrower defense regulations would be served if an actual reliance standard (without a reasonableness component) or a standard that did not require actual reliance was adopted. As explained in the NPRM, 81 FR 39343, a standard that does not require actual reliance serves the Department’s interest in the public enforcement of its regulations: The Department requires title IVparticipating institutions not to make false statements on which borrowers could reasonably rely to their detriment, and the Department appropriately will impose consequences where an institution fails to meet that standard. However, the Department will grant borrower defenses to provide relief to borrowers who have been harmed by an institution’s misrepresentation, not borrowers who could have been harmed but were not; and an actual, reasonable reliance requirement is the mechanism by which borrowers demonstrate that they were indeed actually reasonably relied upon the misrepresentation to their detriment. The requirement also allows the Department to consider the context and facts surrounding the misrepresentation to determine whether other similar students and prospective students would have acted similarly.16 We believe that the actual, reasonable reliance requirement for a borrower defense based upon a substantial misrepresentation enables the Department to provide relief for borrowers while properly avoiding 16 It is our understanding that several other Federal agencies charged with consumer protection, such as the FTC and the CFPB, when bringing enforcement actions for violations of prohibitions of deceptive acts and practices, are not required to prove actual reliance by consumers upon alleged misrepresentations. However, we note that such agencies have prosecutorial discretion in bringing such cases, and are not charged with evaluating and deciding individual claims for relief by consumers as the Department is seeking to do with these regulations. Furthermore, such agencies obtain relief for consumers from the culpable actor, while the Department will be providing relief through public resources, with a possibility of recovery from the actor in some cases. In contrast to the laws these other Federal agencies enforce, many, if not all, States allow consumers to bring private actions under their consumer protection laws. However, it is the Department’s understanding that the requirements as to whether reliance is required at all, or if the courts will consider the reasonableness of such reliance, varies. See, e.g., National Consumer Law Center, Consumer Protection in the States: A 50-State Report on Unfair and Deceptive Acts and Practices Statutes, at 20, 22 (2009); Schwartz & Silverman, Commonsense Construction of Consumer Protection Acts, 54 U. Kan. L. Rev. 1, 18–19 (Oct. 2005). VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 discharges and payments by the Federal government, taxpayers, and institutions. What may be deemed sufficient evidence to prove whether a borrower has reasonably relied upon a misrepresentation to his or her detriment will differ from case to case. As a result, we reject the suggestion that a certification of reliance should necessarily and in all cases by itself be found to be adequate proof of reliance for all borrower defense claims the Department may receive in the future. Changes: We have revised § 685.222(d) to clarify that a borrower must have relied upon a substantial misrepresentation to his or her detriment. Comments: One commenter expressed concern that the Department’s proposed standard does not require that the borrower allege injury or damages as a requirement to assert substantial misrepresentation. Another commenter stated that students should be required to establish the extent of their injuries or damages, so that discharges are not granted where students received what they bargained for and so that claims are not filed for harmless errors by schools. Another commenter stated that the standard should require the borrower to show proof of detriment sufficient to deprive the student of the intended benefits of the tuition funded by the loan at issue. Discussion: To assert a borrower defense under proposed § 685.222(d), the borrower must demonstrate that they reasonably relied upon a substantial misrepresentation in accordance with 34 CFR part 668, subpart F, in deciding to attend, or continue attending, the school. A ‘‘substantial misrepresentation’’ is defined in § 668.71 as a misrepresentation on which the person to whom it was made could reasonably be expected to rely, or has reasonably relied, to that person’s detriment. The Department understands that, generally, ‘‘detriment’’ refers to any loss, harm, or injury suffered by a person or property.17 When §§ 668.71 and 685.222(d) are read together, a borrower may assert a borrower defense for a misrepresentation, if also in accordance with the other requirements of 34 CFR part 668, subpart F, if he or she can demonstrate that the misrepresentation was one on which the borrower actually reasonably relied, to the borrower’s detriment, in deciding to attend, or continue attending, the school at issue. However, we acknowledge that the language of § 685.222(d) may be confusing. For this reason, we are 17 See PO 00000 Black’s Law Dictionary (10th ed. 2014). Frm 00027 Fmt 4701 Sfmt 4700 75951 clarifying in § 685.222(d) that the borrower must show reasonable detrimental reliance. In contrast to detriment, ‘‘damages’’ refers to money claimed by, or ordered to be paid to, a person as compensation for loss or injury.18 We do not believe that the term ‘‘damages’’ is appropriate in the context of borrower defense, because the Department is limited by statute to providing relief to the borrower on his or her Direct Loan and may not provide a borrower with the complete amount or types of compensation that might traditionally be considered to be damages at law. There is no quantum or minimum amount of detriment required to have a borrower defense claim, and the denial of any identifiable element or quality of a program that is promised but not delivered due to a misrepresentation can constitute such a detriment. In contrast, proposed § 685.222(i) provides that the trier-of-fact, who may be a designated Department official for borrower defenses determined through the process in § 685.222(i) or a hearing official for borrower defenses decided through the processes in § 685.222(f) to (h), will determine the appropriate amount of relief that should be afforded the borrower under any of the standards described in § 685.222 and § 685.206(c), including substantial misrepresentation. We explain the considerations for triersof-fact for relief determinations under the ‘‘Borrower Relief’’ section of this document. Changes: We have revised § 685.222(d) to clarify that a borrower must have relied upon a substantial misrepresentation to his or her detriment. Comments: Several commenters expressed concern about the factors listed in proposed § 685.222(d)(2). A couple of commenters suggested that all of the additional factors listed in § 685.222(d)(2) should be removed. One commenter argued that the factors do not establish the falsity or misleading nature of a substantial misrepresentation claim. Another commenter stated that the factors are subjective and would be difficult to prove or disprove and thus should be removed in their entirety. A couple of commenters disagreed with specific factors listed in proposed § 685.222(d)(2). One commenter stated that the factor pertaining to failure to respond to information was unnecessary, because passive and requested disclosures are already enforceable through existing consumer compliance requirements. Another 18 See E:\FR\FM\01NOR2.SGM Black’s Law Dictionary (10th ed. 2014). 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75952 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations commenter stated that the factors should not include failures to respond to information, or that this factor should be revised to include only purposeful failures to provide requested information. The commenter argued that a failure to respond promptly may be due to routine events or extraneous factors, such as an enrollment officer’s vacation or workload issues, or a student’s own delay of enrollment. A commenter also requested clarification as to the ‘‘unreasonable emphasis on unfavorable consequences of delay’’ language. This commenter argued that under this factor, routine, truthful provisions of information regarding timelines and possible late fees or other consequences as a result of actions such as late enrollment or making late housing arrangements may be viewed as improper conduct. One commenter expressed support for the factors listed in § 685.222(d)(2), stating that it agreed with the Department that misrepresentations should be viewed in the context of circumstances, including the possible use of high pressure enrollment tactics. One commenter expressed concern that decision makers would expect to see one or more of the newly added factors before finding that a substantial misrepresentation exists. This commenter suggested that the Department clarify that a borrower need not show the factors to have a claim for substantial misrepresentation under borrower defense. Several commenters stated that the factors listed in proposed § 685.222(d)(2) were insufficient as part of the standard for substantial misrepresentation, as many problematic practices relating to high pressure and abusive sales practices do not necessarily involve misrepresentations as opposed to puffery or abusive or unfair practices. Discussion: We disagree with the commenters’ suggestion to remove the non-exhaustive list of factors in § 685.222(d)(2). We appreciate the concerns that the factors do not necessarily prove whether a statement was erroneous, false, or misleading. However, as explained in the NPRM, 81 FR 39343, we believe it is appropriate to consider factors that may have influenced whether a borrower’s or student’s reliance upon a misrepresentation to his or her detriment is reasonable, thus elevating the misrepresentation to a substantial misrepresentation under § 668.71 and § 685.222(d) for the purposes of evaluating a borrower defense claim. We recognize that such factors consider the viewpoint of the borrower as to his or VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 her reliance on a misrepresentation and may be subjective. However, in evaluating whether a statement is a misrepresentation, the Department will consider whether the statement is a misrepresentation ‘‘under the circumstances’’ and consider the totality of the situation, in addition to the reasonable reliance factors listed in § 685.222(d)(2). We also disagree with commenters that the factors are insufficient as part of the substantial misrepresentation standard. As discussed earlier in this section, we decline to include standards such as unfair or abusive acts or practices, which some commenters have stated would address issues such as puffery and abusive sales practices that may occur absent a misrepresentation, because of a lack of clear precedent and guidance. We believe that consideration of the factors, if the trier-of-fact determines that they are warranted under § 685.222(d)(2), strikes a balance between the Department’s interests in establishing consistent standards by which the Department may evaluate borrower defenses; providing borrowers and schools with clear guidance as to conduct that may form the basis of a borrower defense claim, and providing appropriate relief to borrowers who have been harmed. We understand the concern raised by commenters that a failure to respond to a borrower’s requests for more information, including regarding the cost of the program and the nature of any financial aid, 34 CFR 685.222(d)(iv), may be due to unintentional and routine events such as an employee’s oversight and vacation schedule. However, as discussed earlier in this section, we disagree that the substantial misrepresentation standard should include an element of intent. We also disagree that the factor is unnecessary, as different States and oversight entities may have differing disclosure standards and institutions’ compliance with such standards may vary. Section 685.222(d)(2)(ii) notes that in considering whether a borrower’s reliance was reasonable, that an ‘‘unreasonable’’ emphasis on the unfavorable consequence of a delay may be considered. Generally, we do not believe that routine and truthful provisions of information such as timelines and fees to a borrower are unreasonable. However, as discussed, the standard requires that a consideration of any of the factors listed in § 685.222(d)(2) also include consideration of whether a statement is a misrepresentation under the circumstances or, in other words, in the context of the situation. PO 00000 Frm 00028 Fmt 4701 Sfmt 4700 We also disagree that further modification of the regulations is needed to clarify that the factors do not need to exist for a borrower to have a borrower defense under § 685.222(d). We believe that in stating that the Secretary ‘‘may consider, if warranted’’ whether any of the factors listed in § 685.222(d)(2) were present, that the Department’s intent is clear that the factors do not need to be alleged for a substantial misrepresentation to be established. Changes: None. Comments: One commenter stated that the preponderance of evidence standard established in the regulation, combined with the lower proof standard of preponderance of the evidence for misrepresentation, would open the door to frivolous claims. One commenter expanded on this position, asserting that the evidentiary standard in most States for fraudulent misrepresentation is clear and convincing evidence. One commenter requested clarification regarding the reasonable reliance and the preponderance of evidence standard for the purposes of the substantial misrepresentation, raising as an example, that an error or oversight in one publication should not satisfy the preponderance of the evidence standard for substantial misrepresentation, if the statement was otherwise correct and complete in all of the school’s other publications. Discussion: We disagree that a ‘‘preponderance of the evidence’’ is a lesser standard of proof than what is used currently. As explained in the NPRM, 81 FR 39337, we believe that this evidentiary standard is appropriate as it is both the typical standard in most civil proceedings, as well as the standard used by the Department in other processes regarding borrower debt issues. See 34 CFR 34.14(b), (c) (administrative wage garnishment); 34 CFR 31.7(e) (Federal salary offset). We understand that some commenters have concerns about baseless charges and frivolous claims that may be brought by borrowers as borrower defenses and lead to liabilities for schools. However, as established in § 685.222(e)(7) and (h), in determining whether a school may face liability for a borrower defense claim or a group of borrower defense claims, the school will have the opportunity to present evidence and arguments in a factfinding process in accordance with due process. If, for example, during the course of such a fact-finding process, the school provides proof that a misstatement or oversight in one publication was otherwise correct and complete in the school’s other E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations publications, such evidence may be determinative as to whether a borrower’s reliance on the original misrepresentation was reasonable under the circumstances, as required under § 668.71 and § 685.222(d). However, the probative value of such evidence will vary depending on the facts and circumstances of each case. We also discuss comments relating to the evidentiary standard under ‘‘General.’’ Changes: None. Comments: Several commenters suggested that we provide schools with specific safe harbors or defenses to substantial misrepresentation borrower defense claims. One commenter suggested such safe harbors could include a demonstration that an alleged misstatement is found to be true and not misleading when made; proof that a student participated in Student Loan Entrance counseling despite a claim that the student did not understand repayment requirements; proof that a borrower failed to obtain a professional license due to his or her own behavior despite having been provided with information on professional licensing requirements; a showing that the student has been made whole by the school; proof that the student has signed acknowledgements as to the information about which the student is claiming to have been misled; or underlying circumstances that are based on standard operational or institutional changes. Another commenter stated that schools should be provided with defenses in the form of proof that the misrepresentation had been subsequently corrected by the school or that the institution had policies, procedures, or training in place to prevent the misrepresentation at issue. Discussion: We disagree with commenters that specific defenses or safe harbors should be included in the regulations. Many of the factors listed by commenters, such as whether a student participated in entrance or exit counseling, proof of the availability of or receipts of accurate information by a student, or proof of underlying circumstances that are based on standard operational or institutional changes that should have been apparent to the borrower or student may be important evidence in the Department’s consideration of whether a borrower’s reliance upon an alleged misrepresentation is reasonable, as required by § 685.222(d). However, determinations as to the impact of such factors may vary significantly depending on the type of allegations made and the facts and circumstances at issue. As a result, we do not believe that VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 the inclusion of such factors is appropriate. Similarly, other factors noted by commenters, such as a showing that a student has already been made whole by the school may, depending on the specific circumstances, be important considerations for the Department in its determination of whether a borrower may be entitled to relief or to the determination of the amount of relief under § 685.222(i), which in turn will affect the amount of liability a school may face in either the separate proceeding for recovery under § 685.222(e)(7) or in the group process described in § 685.222(h). Given that the importance of such factors will vary depending on the circumstances of each case, we also do not believe that the inclusion of such factors is appropriate for the regulations. Section 668.71 defines a ‘‘misrepresentation’’ as any false, erroneous, or misleading statement. If an alleged misstatement can be proven to be true statement of fact when made, not false or erroneous, and it is not misleading when made, then such statements would not be actionable misrepresentations under the standard. However, as explained previously in this section, to determine whether a statement that was true at the time of its making was misleading, the Department will consider the totality of the situation to determine whether the statement had ‘‘the likelihood or tendency to mislead under the circumstances’’ or whether it ‘‘omit[ted] information in a way as to make the statement false, erroneous, or misleading.’’ The Department will also look to whether the reliance by the borrower was reasonable. This would include a consideration of whether a misrepresentation has been corrected by the school in such a way or in a timeframe so that the borrower’s reliance was not reasonable. This would also mean that, generally, claims based only on the speaker’s opinion would not form the basis of a borrower defense claim under the standard, if it can be determined that under the circumstances borrowers would understand the source and limitations of the opinion.19 For the same reason, it is our understanding that claims based on exaggerated opinion claims, also known as ‘‘puffery,’’ would also generally not 19 It should be noted, however, that a claim phrased as an opinion may still form the basis of a substantial misrepresentation, if the borrower reasonably interpreted the statement as an implied statement of fact, see, e.g., FTC Policy Statement on Deception, 103 F.T.C. at 184, or if any of the factors listed in § 685.222(d)(2) existed so as to affect the reasonableness of the borrower’s reliance on the misrepresentation. PO 00000 Frm 00029 Fmt 4701 Sfmt 4700 75953 be able to form the basis of a misrepresentation under State or Federal consumer protection law.20 However, the determination of whether a statement is an actionable misrepresentation will necessarily involve consideration of the circumstances under which the representation was made and the reasonableness of the borrower’s reliance on the statement. We do not believe that the existence of policies, procedures, or training to be a defense to the existence of a substantial misrepresentation. As discussed earlier in this section, the Department does not consider intent in determining whether a substantial misrepresentation was made and believes that a borrower should receive relief if the borrower reasonably relied upon a misrepresentation to his or her detriment. Changes: None. Comments: Several commenters expressed concerns regarding the subject matter or topics upon which a substantial misrepresentation may be based. A few commenters expressed concerns that the substantial misrepresentation standard narrows the scope of borrower defenses by not including claims relating to campus safety and security, as well as those for sexual or racial harassment. One commenter expressed the view that not including such non-loan related issues is inconsistent with the purpose of the HEA and the borrower defense regulations. Another commenter said that by excluding such topics, the substantial misrepresentation standard targets just proprietary institutions and excludes traditional colleges. Another commenter asked whether statements about topics such as cafeteria menu items, speakers hosted by a school, or opponents on a team’s athletic schedule would be considered substantial misrepresentations. One commenter supported using 34 CFR part 668, subpart F, as the basis for borrower defense claims, including limiting substantial misrepresentation claims to the categories listed in subpart F. Discussion: We explain earlier our reasons for why subjects that do not relate the making of a borrower’s loan or the provision of educational services for which the loan was provided, such as sexual or racial harassment and campus safety or security, are included within the scope of the borrower defense regulations. 20 See, e.g., Rasmussen v. Apple Inc., 27 F. Supp. 3d 1027 (N.D. Cal. 2014); FTC Policy Statement on Deception, 103 F.T.C. 110. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75954 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations As also discussed earlier in this section, we disagree that the substantial misrepresentation standard targets proprietary institutions and excludes issues facing public and private nonprofit schools. In response to questions about whether misrepresentations on specific topics may form the basis of a borrower defense, we note such determinations will necessarily be fact and situation specific-dependent inquiries. As proposed, the substantial misrepresentation standard considers a number of factors in determining whether a borrower defense claim may be sustained. Proposed § 685.222(d) specifies that the borrower defense asserted by the borrower must be a substantial misrepresentation in accordance with 34 CFR part 668, subpart F, that the borrower reasonably relied on when the borrower decided to attend, or to continue attending, the school. 34 CFR part 668, subpart F, specifically limits the scope of substantial misrepresentation to misrepresentations concerning the nature of an eligible institution’s educational program, 34 CFR 668.72; the nature of an eligible institution’s financial charges, id. at § 668.73; and the employability of an eligible institution’s graduates, id. at § 668.74. If a misrepresentation falls within one of these categories, then it may be a misrepresentation upon which a borrower may assert a borrower defense claim. However, as required by the revised language of § 668.71, the Department would consider the totality of the situation to determine whether the statement was false, erroneous, or misleading ‘‘under the circumstances.’’ Additionally, the borrower would have to show that he or she reasonably relied upon the misrepresentation to his or her detriment in deciding to attend the school or in continuing his or her attendance at the institution under proposed § 685.222(d). If such requirements are met, then it is possible that a substantial misrepresentation may form the basis of a borrower defense claim. Changes: None. Comments: Several commenters expressed concern that the standard would result in schools being held liable for misrepresentations of contractors and others acting on their behalf. According to one commenter, this standard is acceptable for enforcement activities conducted by and guided by the Department in its discretion, but is not suitable for borrower defense. Another commenter stated that, as proposed, § 685.222 is unclear, because under § 685.222(a), a VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 borrower defense is limited to the act or omission of the school, whereas under § 685.222(d), it does not appear to be clear that the act or omission may be by the school’s representatives. Discussion: In response to concerns in 2010 that institutions may be held accountable for false or misleading statements made by persons with no official connection to a school, the Department narrowed the scope of substantial misrepresentation to statements made by the school, the school’s representatives, or any ineligible institution, organization, or person with whom the eligible institution has an agreement to provide educational programs or those that provide marketing, advertising, recruiting, or admissions services. 75 FR 66916. As explained in 2010, such persons actually either represent the school or have an agreement with the school for the specific purposes of providing educational programs, marketing, advertising, recruiting, or admissions services. Section § 685.222(d) similarly names the persons and entities making a substantial misrepresentation upon which a borrower may assert a claim and echoes the official relationships in § 668.71. We believe the definition provided in proposed § 685.222(d) does not need further clarification. We also believe that the specific persons and entities identified in § 685.222(d) upon whose substantial misrepresentation a borrower may assert a borrower defense claim is appropriate for the same reasons stated in 2010 as to their appropriateness for § 668.71 and decline to make any changes in this regard. Changes: None. Comments: One commenter requested that borrower defense claims extend to guaranty agencies and, specifically, suggested that § 685.222(d)(2) be revised to enable the Secretary to consider certain factors, listed in § 685.222(d)(2), to determine whether a guaranty agency’s reliance on a substantial misrepresentation is reasonable. Discussion: The Department’s authority to regulate borrower defenses arises from Section 455(h) of the HEA, which describes borrower defenses that may be asserted by a borrower to the Department for loans made under the Direct Loan Program. We do not believe that it is appropriate to include guaranty agencies, which are not participants in the Direct Loan Program, in the borrower defense regulations and decline the commenter’s suggestion. Changes: None. Comments: One commenter concurred with the Department’s goal of deterring misrepresentations, but PO 00000 Frm 00030 Fmt 4701 Sfmt 4700 requested that the Department exempt foreign institutions with relatively small numbers of American students from the regulation. The commenter stated that eligible foreign institutions are governed by different countries’ laws and oversight regimes, and that there are no indicators that the issues giving rise to borrower defense claims have affected Americans enrolled in foreign institutions. Discussion: We do not agree that it would be appropriate to ignore any potential harm to students that may constitute the basis of a borrower defense from schools participating in the Direct Loan Program, whether such institutions are foreign or domestic. The standards proposed in § 685.222 for borrower defense were drafted for the purpose of ensuring that students receive consistent and uniform treatment for borrower defense claims, regardless of the type of institution. Exempting some institutions from the borrower defense process, whether partially or fully, would undermine the effectiveness of the regulation in providing relief for borrowers and providing the Department with information on misconduct forming the basis of borrower defenses among institutions participating the Direct Loan Program. Changes: None. Limitations on Department Actions To Recover Comments: Commenters objected to the proposal to remove the limitations period in current § 685.206(c) to Department action to recover from the school for losses arising from borrower defense claims on both loans made before July 1, 2017, and those made thereafter. Section 685.206(c) refers to § 685.309(c), which in turn refers to the three-year record retention requirement in § 668.24. The current regulations also provide that the three-year limitation would not apply if the school received actual notice of the claim within the three-year period. Commenters objected for a variety of reasons. Several commenters argued that it would be unduly burdensome and expensive for institutions to retain records beyond the mandatory threeyear record retention period. These commenters also argued that it would be unfair for an institution to have to defend itself if it no longer has records from the time period in question. One commenter also noted that it would be difficult for the Department to assess claims in the absence of records. One commenter disagreed with the Department’s statements in the NPRM that institutions have not previously E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations relied on the three-year limitations period and student-specific files are likely unnecessary to a borrower defense claim. A commenter asserted that the records to which the current record retention rule applies—including the Student Aid Report (SAR), documentation of each borrower’s loan eligibility, documentation of each borrower’s receipt of funds, documentation of exit counseling, documentation of the school’s completion rates, among numerous other categories of documents—would be relevant and that the Department had failed to demonstrate that resolution of borrower defense claims would rarely, if ever, turn on the records to which the three-year record retention rule now applies. The commenter contended that these records will likely go to the heart of borrower claims concerning misrepresentation regarding student loans. Some commenters stated that schools have tied their general record retention policies to the three-year student aid record retention regulation. Other commenters contended that the proposal would place an unfair, and unnecessary burden on schools by requiring them to retain records indefinitely, even though a borrower would reasonably be expected to know within a few years after attendance whether the student had a claim regarding the training he or she had received. Some commenters argued that due process requires a defined limitations period so that borrowers and schools would know how long to retain relevant records. These commenters also suggested that a defined limitation period would promote early awareness of claims, and proposed a six-year period for recovery actions on both misrepresentation and contract claims. A commenter asserted that periods of limitation are enacted not merely to reduce the risk of failing memories and stale evidence, but to promote finality of transactions and an understanding of the possible risks that may arise from transactions. This proposed change, the commenter asserts, frustrates these objectives served by periods of limitation. One commenter contended that an unlimited record retention period would increase the risk that data security lapses could occur. One commenter suggested that the limitation period for recovery actions should be tied to the rule adopted by the school’s accreditor, or to the statute of limitations in the State, as even nonstudent specific records, such as catalogs (which the Department noted are likely be the basis of borrower defense claims), are likely to be VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 destroyed at the end of these retention periods. Another commenter viewed the proposal as an impermissible retroactive regulation, by converting what was enacted as defense to repayment into an affirmative recovery claim, available to the Department for recovery for losses from actions of the school that occurred before the new regulation took effect. Discussion: We fully address in the NPRM at 81 FR 39358 the contention that removing or extending a limitation period is unconstitutional and beyond the power of the Department.21 As to the objections that the change would be unfair because schools in fact relied on the record retention rules, we note first that these record retention rules require the school to retain specific, particular student-aid related records. We include the specific records that must be maintained in order to provide the context in which to address the commenters’ assertion that these records would go to the heart of borrower defense claims. 34 CFR 668.24. The commenters identify no lawsuits in which resolution of the dispute actually turned on any of the records listed here and, with minor exceptions, we are aware of no lawsuits against schools by borrowers or government entities, or borrower defense claims presented to the Department, in which the records described here are dispositive. In a handful of instances, recognition of borrower defenses under § 685.206 turned on records showing whether refunds owed to students had in fact been made, a requirement ordinarily examined in the routine required compliance audit and in Department program reviews. In a few other cases, Department reviews have identified instances in which the school falsified determinations of satisfactory academic progress, another matter commonly examined in routine audits and program reviews, and we are amending the false certification discharge provisions to ensure that the Department can implement relief when this particular failure is identified. In contrast, even a cursory review of claims raised by students and student borrowers over the years that would constitute potential 21 We add only that statutes of limitation applicable to government actions to collect these claims affect only the ability to recover by a particular action, and do not extinguish claims. Thus, a suit by the government to collect a liability arising in title IV, HEA program remains governed by the limitation periods in 28 U.S.C. 2415(a), while actions to collect by Federal offset have not, since subsection (i) was added to § 2415 by the 1982 Debt Collection Act to exempt actions to collect by administrative offset under 31 U.S.C. 3716, which originally imposed a 10-year statute of limitations, until amended in 2008 to remove any limitation period from collection by Federal offset. PO 00000 Frm 00031 Fmt 4701 Sfmt 4700 75955 borrower defense claims have turned not on the individualized aid-specific records itemized in the Department’s record retention regulations, but on broadly disseminated claims regarding such matters as placement rates,22 accreditation status,23 and employment prospects.24 Whether a school actually retains records relevant to the borrower’s claim does not determine the outcome of any claim, because the borrower—and in group claims, the Department—bears the burden of proving that the claim is valid. The borrower, or the Department, must therefore have evidence to establish the merit of the claim, a prospect that becomes more unlikely as time passes. If the borrower or the Department were to assert a claim against the school, the school has the opportunity to challenge the evidence proffered to support the claim, whether or not the school itself retains contradictory records. We acknowledge, however, that institutions might well have considered their potential exposure to direct suits by students in devising their record retention policies for records that may in fact be relevant to borrower defense type claims. Although we consider applicable law to support collection of claims by offset without regard to any previously applicable limitation period, we recognize that the burden of doing so may be unwarranted after the limitation period otherwise applicable had expired and the institution had no reason to expect that claims would arise later. Under current regulations, there is no limit on the time in which the Department could take recovery action if the institution received notice of a claim within the three-year period. Under the current regulation, an institution must have ‘‘actual notice of a claim’’ to toll the three-year period. An institution would in fact have ample warning that the claims may arise from other events besides receipt of a claim from an individual, such as lawsuits 22 See Armstrong v. Accrediting Council for Continuing Educ. & Training, Inc., 168 F.3d 1362, 1369 (D.C. Cir. 1999), opinion amended on denial of reh’g, 177 F.3d 1036 (D.C. Cir. 1999) 23 California v. Heald Coll., No. CGC–13–534793, Sup. Ct. Cty of San Francisco (March 23, 2016); Consumer Fin. Prot. Bureau v. Corinthian Colls., Inc., No. 1:14–CV–07194, 2015 WL 10854380 (N.D. Ill. Oct. 27, 2015); Ferguson v. Corinthian Colls., Inc., 733 F.3d 928 (9th Cir. 2013); Moy v. Adelphi Inst., Inc., 866 F. Supp. 696, 706 (E.D.N.Y. 1994) (upholding claim of common law misrepresentation based on false statements regarding placement rates.); Lilley v. Career Educ. Corp., 2012 IL App (5th) 100614–U (Oct. 25, 2012); Fed. Trade Comm’n v. DeVry Educ.Group, Inc., C.A. No. 15–CF–00758 (S.D. Ind. Filed Jan. 17, 2016). 24 Suarez v. E. Int’l Coll., 428 N.J. Super. 10, 50 A.3d 75 (App. Div. 2012). E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75956 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations involving the same kind of claim, law enforcement agency investigations, or Department actions. State law, moreover, already commonly recognizes that the running of limitation periods may be suspended for periods during which the claimant had not yet discovered the facts that would support a claim, and may impose no limit on the length of the suspension, effectively allowing a claim to be asserted long after the otherwise applicable limitation period had run. The limitation period applicable to a particular recovery claim will thus depend—for current loans—on the limitation period State law would impose on an action by the student against the institution for the cause of action on which the borrower seeks relief, as that period may be affected by a discovery rule, as well as whether an event has occurred within that period to give the institution notice. The current three-year limit would be retained, subject to the notice provisions, if that limit exceeded the applicable State law limitation. For new loans, the applicable periods would be those in § 685.222(e)(7) and § 685.222(h)(5); for actions based on judgments, no limitation would apply. We recognize that the retention of records containing personally identifiable information poses data security risks. However, the school already faces the need to secure such information, and we expect the school to have already adopted steps needed to do so. The regulation does not impose any new record retention requirement. Changes: We have amended § 685.206(c) to remove the provision that the Secretary does not initiate a recovery action later than three years after the last year of attendance, and we have modified § 685.206(c)(3) to provide that the Department may bring a recovery action against the school within the limitation period that would apply to the cause of action on which the borrower defense is based, unless within that period the school received notice of the borrower’s claim. We have further modified the regulations to state that notice of the borrower’s claim includes actual notice from the borrower, a representative of the borrower, or the Department, of a claim, including notice of an application filed pursuant to § 685.222 or § 685.206(c); receipt of a class action complaint asserting relief for a class that may include the borrower for underlying facts that may form the basis of the borrower defense claim; and notice, including a civil investigative demand or other written demand for information, from a Federal or State agency that it is initiating an VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 investigation into conduct of the school relating to specific programs, periods, or practices that may affect the student for underlying facts that may form the basis of the borrower defense claim. We have also revised § 685.222(h)(5) and (e)(7) to provide that the Department may bring a recovery action against the school for recovery of claims brought under § 685.222(b) at any time, and may bring a recovery action for recovery of claims brought under § 685.222(c) or (d) within the limitation period that would apply to the cause of action on which the borrower defense is brought, unless within that period the school received notice of the borrower’s claim. The Department further modifies § 685.222(h)(5) to include the same description of events that constitute notice as described above. Comments: One commenter requested that the Department continue the threeyear statute of limitations period for loans disbursed prior to July 1, 2017. Another commenter suggested it would be unfair for the Department to hold an institution accountable for claims going back more than ten years. Discussion: As noted in the NPRM, the Department will continue to apply the applicable State statute of limitations to claims relating to loans disbursed prior to July 1, 2017. We also note that we will apply all aspects of relevant State law related to the statute of limitations as appropriate, including discovery rules and equitable tolling. However, these comments may reflect a drafting error in the NPRM that suggested loans disbursed prior to July 1, 2017, would be subject to the new limitations period established by the final regulations. Changes: We have revised § 685.222(a)(5) to make clear that the six-year statute of limitations period established under that section does not apply to claims under § 685.206(c). Expansion of Borrower Rights Comments: A number of commenters noted that the regulations in proposed § 685.206(c) expand the rights of borrowers by allowing borrowers to assert defenses regardless of when the loan was disbursed. Under the current regulations, a defense to repayment is available only when collection on a Direct Loan has been initiated against a borrower, such as wage garnishment or tax offset proceedings. The commenters asserted that the revisions to the borrower defense regulations have reconstituted current defenses to collection, so they now serve as the bases for expanded borrower rights to initiate an action for affirmative debt relief at any time. PO 00000 Frm 00032 Fmt 4701 Sfmt 4700 Discussion: We disagree that proposed § 685.206(c) would be an expansion of borrowers’ rights as to the context in which a borrower defense may be raised. As explained by the Department in 1995, 60 FR 37769–37770, the Direct Loan borrower defense regulations were intended to continue the same treatment for borrowers and the same potential liability for institutions that existed in the FFEL Program—which allowed borrowers to assert both claims and defenses to repayment, without regard as to whether such claims or defenses could only be brought in the context of debt collection proceedings. Specifically, FFEL borrowers’ ability to raise such a claim was pursuant the Department’s 1994 inclusion in the FFEL master promissory note for all FFEL Loans a loan term 25—that remains in FFEL master promissory notes to this day—stating that for loans provided to pay the tuition and charges for a forprofit school, ‘‘any lender holding [the] loan is subject to all the claims and defenses that [the borrower] could assert against the school with respect to [the] loan’’ (emphasis added).26 See also Dept. of Educ., Dear Colleague Letter Gen 95– 8 (Jan. 1995) (stating the Department’s position that borrower defense claims would receive the same treatment as they were given in the FFEL program, which allowed borrowers to not only assert defenses but also claims under applicable law). We also disagree that the revisions to § 685.206(c) expand any timeframe for a borrower to assert a borrower defense. As explained above, the Department’s borrower defense regulation at § 685.206(c) was based upon the right of FFEL borrowers to bring claims and defenses, which in turn was adopted from the FTC’s Holder Rule provision. The FTC has stated that applicable State law principles, such as statutes of limitations as well as any principles that would permit otherwise time-barred claims or defenses against the loan holder, apply to claims and defenses brought pursuant to a Holder Rule provision.27 The Department’s position on the application of any applicable statutes of limitation or principles that 25 This loan term was adapted from a similar contract provision, also known as the Holder Rule, required by the Federal Trade Commission (FTC) in certain credit contracts. See 40 FR 533506. 26 The substance of this loan term was also adopted as part of the FFEL Program regulations at 34 CFR 682.209(g) in 2009. 27 Letter from Stephanie Rosenthal, Chief of Staff, Division of Financial Practices, Bureau of Consumer Protection, FTC to Jeff Appel, Deputy Under Secretary, U.S. Dep’t. of Educ. (April 7, 2016), available at www.ftc.gov/policy/advisory-opinions/ letter-stephanie-rosenthal-chief-staff-divisionfinancial-practices-bureau. E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES may permit otherwise time-barred claims is the same as the FTC’s. We do not seek to change this position in revising § 685.206(c), which would apply to loans first disbursed before July 1, 2017. Changes: None. Administrative Burden Comments: A group of commenters questioned the validity of the Department’s argument that maintaining a State-based standard would be administratively burdensome. The commenters suggested that the Department could establish a system for determining which State’s laws would pertain to students enrolled in distance education programs. Several commenters criticized the Federal standard as being too broad and vague to provide sufficient predictability to institutions. One of these commenters asserted that the proposed regulations could encourage borrowers to file unsubstantiated claims. Many commenters noted that borrowers have existing avenues to resolve issues with their schools, using the complaint systems provided by institutions, accrediting agencies, and States, as well as judicial remedies. One commenter suggested that the implementation of the proposed regulations would hamper interactions between school employees and students by creating an environment where any interaction could be misconstrued and used as a basis for borrower defense. The commenter concluded that this dynamic would increase the burden on schools as they seek to implement means of communicating to and interacting with borrowers that mitigate risk. Several commenters recommend that the Federal standard describe the specific acts and omissions that would and would not substantiate a borrower defense claim. Another commenter suggested that the final rule include examples of serious and egregious misconduct that would violate the Federal standard. Discussion: Reliance upon State law not only presents a significant burden for Department officials who must apply and interpret various State laws, but also for borrowers who must make the threshold determination as to whether they may have a claim. Contrary to the commenter’s assertion, this challenge cannot be resolved through the Department’s determination as to which State’s laws would provide protection from school misconduct for borrowers who reside in one State but are enrolled via distance education in a program based in another State. Some States VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 have extended their rules to protect these students, while others have not. We agree with commenters that the Federal standard does not provide significant predictability to institutions regarding the number or type of borrower defense claims that may be filed or the number of those claims that will be granted. However, the purpose of the Federal standard is not to provide predictability, but rather, to streamline the administration of the borrower defense regulations and to increase protections for students as well as taxpayers and the Federal government. That being said, the bases for borrower defense claims under the new Federal standard—substantial misrepresentation, breach of contracts, and nondefault, contested judgments by a court or administrative tribunal of competent jurisdiction for relief—do provide specific and sufficient information to guide institutions regarding acts or omissions pertaining to the provision of Direct Loan or educational services that could result in a borrower defense claim against the institution. We do not agree that implementation of the Federal standard will hamper interactions between school personnel and students. Institutions that are providing clear, complete, and accurate information to prospective and enrolled students are exceedingly unlikely to generate successful borrower defense claims. While individuals may continue to misunderstand or misconstrue the information they are provided, a successful borrower defense claim requires the borrower to demonstrate by a preponderance of the evidence that a substantial misrepresentation or breach of contract has occurred. We decline to describe the specific acts and omissions that would and would not substantiate a borrower defense claim, as each claim will be evaluated according to the specific circumstances of the case, making any such description illustrative, at best. We believe the elements of the Federal standard and the bases for borrower defense claims provide sufficient clarity as to what may or may not constitute an actionable act or omission on the part of an institution. Changes: None. Authority Comments: A group of commenters expressed concern that the proposed Federal standard exceeds the Department’s statutory authority. This same group of commenters opined that the proposed Federal standard violates the U.S. Constitution. PO 00000 Frm 00033 Fmt 4701 Sfmt 4700 75957 Two commenters suggested that the proposed regulations have exceeded the Department’s authority to promulgate regulations for borrowers’ defenses to repayment on their Federal student loans when advanced collection activity has been initiated. One of these commenters suggested that loan discharges based on institutional misconduct should be pursued only when the Department has court judgments against a school, final Department program review and audit determinations, or final actions taken by other State or Federal regulatory agencies, after the school has been afforded its due process opportunities. Discussion: The Department’s authority for this regulatory action is derived primarily from Sections 454, 455, 487, and 498 of the Higher Education Act, as discussed in more detail in the NPRM. Section 454 of the HEA authorizes the Department to establish the terms of the Direct Loan Program Participation Agreement, and section 455(h) of the HEA authorizes the Secretary to specify in regulation which acts or omissions of an institution of higher education a borrower may assert as a defense to repayment of a Direct Loan. Sections 487 and 498 authorize the adoption of regulations to assess whether an institution has the administrative capability and financial resources needed to participate in the title IV, HEA programs.28 Support for regulating in particular areas is also found in Section 432(a) of the HEA, which authorizes the Secretary to issue regulations for the FFEL program, enforce or compromise a claim under the FFEL Program; section 451(b) provides that Direct Loans are made under the same terms and conditions as FFEL Loans; and section 468(2) authorizes the Secretary to enforce or compromise a claim on a Perkins Loan. Section 452(j) of the GEPA authorizes certain compromises under Department programs, and the Administrative Dispute Resolution Act, 31 U.S.C. 3711, authorizes a Federal agency to compromise or terminate collection of a debt, subject to certain conditions. The increased debt resolution authority is provided in Public Law 101–552 and authorizes the Department to resolve debts up to $100,000 without approval from the Department of Justice (DOJ). The HEA vests the Department with the sole authority to determine and 28 This discussion addresses the Department’s authority to issue regulations in the areas described below. As discussed earlier, the Department’s authority to recoup losses rests on common law as well as HEA provisions included among those cited here. E:\FR\FM\01NOR2.SGM 01NOR2 75958 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES apply the appropriate sanction for HEA violations. The Department’s authority for the regulations is also informed by the legislative history of the provisions of the HEA, as discussed in the NPRM. Changes: None. Making of a Loan and Provision of Educational Services Comments: Several commenters expressed support for the Department’s efforts to limit the scope of borrower defense claims by focusing the proposed regulations on acts or omissions that pertain to the provision of educational services. However, these commenters also suggested that the phrase, ‘‘provision of educational services’’ was open to interpretation and, as such, may not effectively constrain potential claims. One commenter suggested revising the phrase to read, ‘‘provision of educational services related to the program of study.’’ A number of commenters requested that the clarification included in the preamble to the NPRM, explaining that claims pertaining to personal injury, allegations of harassment, educational malpractice, and academic or disciplinary actions are not related to the making of a borrower’s Direct loan or the provision of educational services be included in the regulatory text, as they viewed these specific examples as particularly helpful clarifications. Two commenters listed a number of specific circumstances that may or may not fall within the scope of providing educational services, and requested that the Department provide an analysis of these acts and omissions. Another commenter remarked that the Department’s efforts to limit the scope of borrower defense claims by focusing the proposed regulations on acts or omissions that pertain to the provision of educational services fell short of its objective. Similar to other commenters, this commenter requested that the Department provide explicit descriptions of the claims that would and would not meet the proposed standard. Another commenter who shared this view suggested the Department include in the final regulations a discussion of the factors that would be considered in determining whether a borrower defense claim pertained to the provision of educational services. Discussion: We appreciate the support for our efforts to appropriately limit the scope of borrower defense claims to those that are related specifically to the provision of educational services or the making of a Direct Loan. We understand the commenters’ interest in further clarification. However, we do not VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 believe it is appropriate to provide detailed institutional-borrower scenarios, or a hypothetical discussion of the analytic process the Department would undertake to ascertain whether a specific borrower’s claim related to the provision of educational services or the making of a Direct Loan at this time. As is often the case in matters that address an individual’s experience as part of the Federal Student Aid process, the Department’s determination of whether a claim pertains to the provision of educational services or the making of a Direct Loan will depend greatly upon the specific elements of that claim. For example, while it may appear to be a relatively straightforward clarifying change to amend the regulatory language to read, ‘‘provision of educational services related to the program of study,’’ such a change could be interpreted to mean that claims related to more general concerns associated with the institution’s provision of educational services would not be considered. That is not our intent, and we believe the regulatory language as proposed best captures the intended scope of borrower defense claims. Similarly, we do not believe that including in the regulatory language specific examples of acts or omissions that would not be considered in a borrower defense is appropriate at this time. These circumstances may evolve over time, necessitating a re-evaluation of their relevance. The Department can provide additional clarification, as needed, through other documents, such as a Dear Colleague Letter, Electronic Announcement, or the FSA Handbook. Changes: None. Comments: One commenter recommended that the phrase ‘‘making of a Direct Loan’’ be revised to include the phrase ‘‘for enrollment at the school,’’ to ensure consistency with the proposed regulatory language in § 685.222(a)(5). The commenter suggested that this modification would be required to ensure that all Direct Loans a borrower has obtained attend a school are covered by the regulation. Discussion: We agree with the commenter that such a change would ensure consistency throughout the regulation. Changes: We have revised § 685.206(c) to include the qualifying phrase, ‘‘for enrollment at the school’’ when referring to the ‘‘making of the loan.’’ Comments: Several commenters expressed concern that the proposed borrower defense regulations would limit borrower defense claims to acts or omissions that occurred during the same PO 00000 Frm 00034 Fmt 4701 Sfmt 4700 academic year in which the borrower obtained a Direct Loan for which he or she is now seeking a loan discharge. One commenter suggested this concern could be ameliorated by amending the regulatory language in § 685.222(a)(5) to include acts and omissions that occur prior to enrollment (e.g., marketing, recruitment) and after the borrower has left the school (e.g., career placement). Another commenter expressed concern that the limitation of scope would create of discrepancy between loan proceeds that were used to pay for tuition and loan proceeds used to pay for other elements of the institution’s cost of attendance. Discussion: The preamble to the NPRM explicitly acknowledged that the proposed standard described in § 685.206(c) and § 685.222(b), (c), and (d), would include periods of time prior to the borrower’s enrollment, such as when the borrower was being recruited by the school, and periods of time after the borrower’s enrollment, such as when the borrower was seeking career advising or placement services. 81 FR 39337. The regulatory language in § 685.222(a)(5) refers to the making of a Direct Loan that was obtained in conjunction with enrollment at the school. This would include all eligible elements of the school’s cost of attendance for which a Direct Loan can be obtained. The language in § 685.222 does not restrict potential borrower relief to the portion of a Direct Loan used to pay for tuition. Changes: None. Comments: None. Discussion: In further reviewing proposed § 685.222(a)(6), the Department has determined that including an affirmative duty upon the Department to notify the borrower of the order in which his or her objections, if he or she asserts other objections in addition to borrower defense, to his or her loan will be determined is too burdensome because it would require the expenditure of administrative resources and time, even if not desired by the borrower. The borrower may contact the Department to find out the status of his or her objections, including borrower defense, if desired. Changes: We have revised § 685.222(a)(6) to remove the requirement that the Department notify the borrower of the order in which his or her objections to a loan will be determined. Limitation Periods (Statute of Limitations) Comments: Several commenters requested that the Department allow E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations students to recoup loan funds already paid beyond the proposed six-year statute of limitations. These commenters argued that students often do not know that they are entitled to relief for many years. Some commenters stated that the beginning of the time limit would be difficult for borrowers to determine, since it could vary depending on the specifics of the alleged misconduct. Another commenter stated that some institutions have been defrauding borrowers for decades. One commenter stated that since there is no time limit for false certification discharges, there should not be a time limit for borrower defenses. A group of commenters argued that since there is no limit on the Department’s ability to collect student debt, there should not be a limit on the ability of borrowers to recover. Other commenters pointed to the relatively smaller number of borrower applications, as opposed to numbers of borrower estimated to be eligible for relief, from Corinthian as evidence that many borrowers do not know they have claims. Discussion: As noted in the NPRM, the six-year statute 29 of limitations is only applicable to students’ claims for amounts already paid on student loans. A borrower may assert a defense to repayment at any time. This rule comports with the FTC Holder Rule 30 and general State law principles, as well as general principles relating to the defense of recoupment. See, e.g., Bull v. United States, 295 U.S. 247, 262 (1935) (‘‘Recoupment is in the nature of a defense arising out of some feature of a transaction upon which the plaintiff’s action is grounded. Such a defense is never barred by the statute of limitations so long as the main action itself is timely.’’) We understand that students may not always be in a position to bring borrower defense claims immediately, but believe the final regulations strike a balance between allowing borrowers sufficient time to bring their claims and ensuring that the claims are brought while there is still evidence available to assess the claims. Changes: None. asabaliauskas on DSK3SPTVN1PROD with RULES General Process Comments: Many commenters and groups of commenters expressed 29 In the NPRM, we explain our reasoning for establishing a six-year statute of limitations for the breach of contract and substantial misrepresentation standards under § 685.222(c) and (d). Further, we note that six-year period echoes the period applicable to non-tort claims against the United States under 28 U.S.C. 2401(a). See also 31 U.S.C. 3702. 30 The FTC Holder Rule is explained in more detail elsewhere in the ‘‘State Standard’’ and ‘‘Expansion of Borrower Rights’’ sections. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 concerns about potential due process issues with the process proposed in § 685.222(e) for individual borrowers to pursue borrower defense claims. These commenters asserted that the Department should allow institutions to actively participate in all aspects of the process, starting with a right to be notified of the claim and an opportunity to review the claimant’s assertions and supporting documentation. These commenters further proposed that the Department’s hearing official should advise the institution about the specific arguments and documents used in the fact-finding process. Some commenters offered proposed timeframes for each step in the review process, while emphasizing that most determinations should be made based solely on document review. Some of these commenters acknowledged the value of not establishing a purely adversarial process, but emphasized the need to balance the interests of providing relief to students who were treated unfairly with the rights of schools to defend themselves, especially in light of the possible financial and legal exposure to institutions and potentially taxpayers. Several commenters also contended that the exclusion of school participation in the individual process is especially problematic because of the fact-specific nature of such claims. These commenters expressed their belief that most individual cases cannot be thoroughly investigated without school input. Some commenters suggested that the proposed regulations flip the presumption of innocence that applies in many processes on its head and unfairly burdens institutions without an adequate process to vindicate their claims. While many commenters emphasized that the proposed process tilts too favorably toward claimants, a few commenters asserted that it may not always fully protect the rights of adversely affected borrowers. Additionally, they noted that the Department’s proposal removed not only the option of arbitration, but also the borrower’s choice in the makeup of and the representation for the group. These commenters asserted that the rights of an individual claimant could be adversely affected because of some defect in a group claim that the Department interprets will cover the affected individual. They further stated that borrowers have no recourse to challenge the Department official’s determination, who they allege will be acting under a set of obtuse and poorly defined rules, resulting in determinations benefitting borrowers PO 00000 Frm 00035 Fmt 4701 Sfmt 4700 75959 who were not wronged and possibly denying relief to deserving claimants. Discussion: Schools will not be held liable for borrower defense claims until after an administrative proceeding that provides them due process. The Department already runs such proceedings in its Office of Hearings and Appeals on matters such as assessing a school’s liability to the Department or limiting, suspending, or terminating a school’s title IV participation. We disagree that moving a claimant from the individual process into the group process negatively impacts the borrower. In fact, we believe the borrower may receive a faster decision using the group process. Additionally, the borrower maintains the ability to request reconsideration if there is new evidence that was not previously considered. Finally, the borrower retains the right to ‘‘opt-out’’ of the group process. The Department will outline specific procedures, including other details requested by the commenters, in a separate procedural rule. We believe this is the most appropriate place for such detail. Changes: None. Comments: Many commenters expressed concerns relating to proposed § 685.222(e)(3), which provides for a Department official to administer the individual borrower process. Many of these commenters were concerned that these officials would have too much authority in deciding what evidence to review and use in decision making. Some of these commenters also argued that giving the Department’s official the sole discretion over disposition of the claims actually denies borrowers certain rights. Several commenters claimed that the Department official would be subject to political influence and not necessarily the unbiased, independent, and impartial party needed in this role. Discussion: Department officials make independent decisions daily regarding the merit of objections to loan enforcement raised by borrowers who default on their loans, and borrower defense would be no different. Department officials also make decisions regarding institutional liabilities to the Department and enforcement actions against institutions. These officials do so in accordance with established standards in the APA for such decisions made by administrative agencies, such as ensuring that decision makers do not report to individuals responsible for managing or protecting the funds of an agency. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75960 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations As discussed during negotiated rulemaking, the Department also plans to outline more specific details about the process for schools and borrowers in forthcoming procedural rules. Changes: None. Comments: Commenters argued that the Department’s proposed structure in § 685.222(e) places too much authority with the Department and its officials, creating a conflict of interest. These commenters had misgivings about designating an official who would have the ability to perform multiple functions, including adjudicating cases, creating groups from individual claims, as well as advocating on behalf of the group. Several commenters called for separation between the investigative and adjudicative functions. Many of these commenters expressed concern that the entire process created conditions that would inevitably lead to unfair treatment of schools. This argument is based on the hypothesis that the inherent conflicts in the proposed investigative and adjudication processes will result in a high number of vindicated claims and the cost associated with high levels of loan forgiveness will force the Department to seek indemnification from schools regardless of the legitimacy of the claims. Numerous commenters also expressed concerns that some of the Department officials hearing cases may not have the requisite experience to properly and dispassionately evaluate and decide these cases. Several commenters specifically offered alternatives to the Department’s officials, including using independent hearing officials, administrative law judges, or a third party such as a member of the American Arbitration Association to decide cases. Some commenters specifically suggested this separation to ensure the decision maker would be more insolated form political pressures. One commenter also noted that the proposed rule does not provide for review of determinations by the Secretary, which specifically limits the Secretary’s authority. Discussion: As we make clear elsewhere here, the Department will undertake any action to recover against a school under specific procedures that are being developed and will ensure an opportunity for the school to present its defenses and be heard. The process will be comparable to that provided under part 668, subpart G for actions to fine, or to limit, suspend or terminate participation of, a school, and under part 668, subpart H for audit and program review appeals. The hearing will be conducted by a Department VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 official who is independent of the component of the Department bringing the action. This is currently done for appeals under subparts G and H, and like those procedures, the new procedures would include an opportunity for an appeal to the Secretary. Any final decision reached in these proceedings would be reviewable under section 706 of the APA, 5 U.S.C. 706, as are final decisions under subparts G and H. The separation of functions under those subparts fully complies with the requirements that would apply under the APA, to which some commenters have alluded, and would be mirrored in the procedure used for recoveries against schools. However, neither the APA nor other applicable law requires the Department to provide an appeal from an administrative decision maker to the Secretary or other senior authority, and the decision of the official designated the authority to adjudicate individual claims is final agency action, similarly reviewable in an action brought under section 706 of the APA. The Department has conducted a great number of such individual adjudications of borrower objections to Federal payment offset and wage garnishment over the past decades, and neither those procedures, nor those used for Federal salary offset, include any provision for an appeal from the decision of the designated official to the Secretary. 34 CFR 30.33, 34 CFR part 31, 34 CFR part 34. Changes: None. Comments: One commenter expressed support for restricting borrowers from receiving relief where relief was already granted for the same complaint through a separate source. Conversely, another commenter requested additional legal recourse to collect damages beyond the borrower defense to repayment process. Discussion: The individual application process in § 685.222(e)(1)(i)(C) requires the borrower to inform the Department of any other claim based on the same information and any payments or credits received resulting from such a claim. The NPRM included performance bond holders and tuition recovery programs as examples of sources of these payments or credits. The statutory authority in section 455(h) of the HEA provides for defense to repayment of a Direct Loan. The Department’s ability to provide relief for borrowers is predicated upon the existence of the borrower’s Direct Loan, and that relief is limited to the extent of the Department’s authority to take action on such a loan. By providing relief appropriate to the borrower’s loss, and based on the amount borrowed, the Department PO 00000 Frm 00036 Fmt 4701 Sfmt 4700 would provide relief under the relevant statutory authority. A borrower may pursue the payment of other damages for costs not covered by the Direct Loan in court or via other available avenues without restriction. Changes: None. Comments: Several commenters expressed concern for frivolous, false, exaggerated, or politically driven claims and the accompanying administrative burden and cost this process will place on institutions and the Department. Commenters suggested a firm statute of limitations for filing claims, increasing the burden of proof for the student, limiting opportunities to reopen cases, and a prominently stated penalty for filing false claims on the application form to prevent false or exaggerated claims. Discussion: We believe the commenters’ suggestions, though well intentioned, would do little to reduce any potential frivolous claims. As outlined earlier, we believe we have established a strong position for the limitations periods and the burden of proof in these regulations. Additionally, an individual borrower may only request reconsideration of an application when he or she introduces new information not previously considered. The borrower defense application form includes a certification statement that the borrower must sign indicating that the information contained on the application is true and that making false or misleading statements subjects the borrower to penalties of perjury. We believe these protections against false or frivolous claims are sufficient. Changes: None. Comments: Several commenters and groups of commenters contended that the Department should provide equal relief to Direct Loan and FFEL borrowers. These commenters objected to the Department’s proposed process in § 685.206, which would require FFEL borrowers who want to apply for a borrower defense to consolidate their FFEL Loans into the Direct Consolidation Loans. These commenters noted that over 40 percent of borrowers with outstanding Federal loans have FFEL Loans and conveyed that borrowers were typically not able to choose among Federal loan programs. One commenter noted the inequities pertain not only to borrowers, but also to schools. Institutions with significant FFEL volume face reduced risk of Department efforts to recover funds. One commenter specifically indicated that requiring FFEL borrowers to consolidate obliterates the use of the group process because FFEL borrowers E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations cannot be automatically included in the group without further action on their part. These commenters also noted inequities in relief for FFEL borrowers, which includes no mechanism to seek refund of amounts already paid by the borrower. Thus, the commenters asked the Department to stop all collection activities upon receipt of a FFEL borrower’s application to at least reduce the amount the borrower pays on the loan. Additionally, these commenters requested that the Department apply forbearance to FFEL borrowers in the same manner as with Direct Loan borrowers. While expressing a strong preference for identical treatment of Direct Loan and FFEL borrowers, one commenter also recognized that this might not be possible, and suggested that the Department could lessen the imbalance by specifying that a referral relationship existed between lenders and institutions when a large number of borrowers at a school had the same lender. Another commenter suggested that the Department make findings of groups of borrowers entitled to discharge of their loans and require FFEL lenders to comply with them. One commenter articulated that the Department could take additional steps to assist FFEL borrowers in multiple ways. First, the commenter suggested that the Department could compel a lender or guaranty agency to discharge a loan. This commenter further suggested that borrowers who dispute a FFEL Loan who are denied can appeal a lender or guaranty agency’s decision to the Secretary, giving the Department final authority in each case. Finally, the commenter indicated that the Department could move groups of loans under the Department’s responsibility as it would in cases where a guaranty agency closes. The commenter claimed that the Department previously took such action for false certification and closed school discharges. Discussion: We seek to provide an effective process for all borrowers within the Department’s ability under applicable laws and regulations. Current regulations do not require a FFEL lender to grant forbearance under these circumstances except with regard to a FFEL borrower who seeks to pay off that FFEL Loan with a Consolidation Loan, and that requirement provides a time-limited option. 34 CFR 682.211(f)(11). Because the Secretary has designated that section of the final regulations for early implementation, lenders may implement this provision before it becomes a requirement on July 1, 2017. Thus, when these borrower VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 defense regulations take effect on July 1, 2017, FFEL Program lenders must grant administrative forbearance when the Department makes a request on behalf of a borrower defense claimant, pursuant to § 682.211(i)(7). We also do not believe we have adequate data to identify those lenders and schools that established a referral relationship. We believe we have outlined the best possible path to relief for the remaining FFEL borrowers within our legal abilities. We appreciate the commenters’ suggestions for other ways to assist FFEL borrowers in pursuing borrower defenses, but do not believe those suggestions are practicable. We recognize that this process requires additional steps for FFEL borrowers. To mitigate this, as described in the preamble to the NPRM, we will provide FFEL borrowers with a preliminary determination as to whether they would be eligible for relief on their borrower defense claims under the Direct Loan regulations, were they to consolidate their FFEL Loans into a Direct Consolidation Loan. FFEL borrowers may receive such a determination without having to establish a referral relationship between the lender of the underlying FFEL Program Loan and the school. The notice of preliminary determination will provide information on the Loan Consolidation process and instructions on how to begin the process. As described in § 685.212(k), after the borrower consolidates into the Direct Loan program, he or she may receive an appropriate amount of relief on the principal balance. Changes: None. Process for Individual Borrowers (§ 685.222(e)) Comments: Multiple commenters and groups of commenters suggested that the Department unfairly limited the rights of institutions and exceeded its authority to recoup funds resulting from borrower defense claims. They noted that they believe that the HEA grants no such authority. Moreover, these commenters pointed out the difference between such silence and the specific authority in the HEA regarding closed school discharges, false certification discharges, and regarding Perkins Loans. The same commenters who asserted that the Department exceeded its authority with recoupment of successful borrower defense claims stated that the Department should outline the details of its process if it proves it has such authority. Several commenters requested more information about the recovery process from schools, focusing PO 00000 Frm 00037 Fmt 4701 Sfmt 4700 75961 on the institution’s involvement in the process. Furthermore, some commenters requested a specific appeal process for attempts to recover funds from schools. Discussion: As discussed more fully elsewhere in this preamble, the Department has ample legal authority to recover losses on borrower defenses from schools, and the absence of explicit statutory provision authorizing such recovery does not affect its authority. We are developing specific procedures for conducting such recovery actions that will reflect current regulations for appeals of audit and program review claims and actions to fine the school, or to limit, suspend, or terminate its participation. Changes: None. Comments: Multiple groups of commenters supported the preponderance of evidence standard in the Department’s individual process proposed in § 685.222(e) and appreciated that borrowers would not need legal counsel to pursue a borrower defense. Multiple commenters also commented on the desire that the process not penalize borrowers for the absence of written documentation. They noted that many borrowers may not have items such as enrollment agreements or other items that might assist the Department in reviewing their claims. The commenters added that this should not be held against the borrowers, as schools frequently do not provide borrowers with copies of such documents, and borrowers may encounter difficulties in obtaining them. One commenter suggested that, when documents are not available because of the school’s failure to provide the borrower with proper documentation, the burden should shift to the school to disprove the claims from the borrower’s attestation. Another commenter suggested that the Department specify that it will accept a student’s sworn testimony, absent independent corroborating evidence contradicting it, as fulfilling the preponderance of the evidence standard (which requires the borrower to persuade the decision maker that it is more likely than not that events happened or did not happen as claimed). In other words, the commenter suggested that, when a borrower submits sworn testimony but does not submit corroborating evidence, the Department should not take this to mean that there was no substantial misrepresentation or breach of contract. Another group of commenters suggested that the Department track similar claims and consider those claims as evidence when reviewing applications. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75962 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Another group of commenters recommended that the Department accept information on the application form as sufficient for the claim, requesting additional information only when necessary. This group of commenters pointed out that misrepresentations were often from oral statements made to the borrower that did not include any written evidence. Furthermore, this group of commenters requested that the Department fully use all available information it and other Federal agencies possess, rather than requesting it from borrowers. Discussion: We disagree that the final regulations should specify what weight might be given to different types of evidence, such as borrower testimony or statements, under the preponderance of the evidence standard specified in § 685.222(a)(2) for borrower defenses under the Federal standard for loans first disbursed after July 1, 2017. Under § 685.222(a)(2), the borrower has the burden of demonstrating, by a preponderance of the evidence, that it is more likely than not that the facts on which his or her borrower defense claim rests have been met. However, § 685.222(e)(3) provides that for individually filed borrower defense applications, the designated Department official will also consider other information as part of his or her review of the borrower’s claim. As noted in the NPRM, 81 FR 39337, in practice, the decision maker in a borrower defense proceeding would assess the value, or weight, of all of the evidence relating to the borrower’s claim that has been produced to prove that the borrower defense claim as alleged is true. The kind of evidence that may satisfy this burden will necessarily depend on the facts and circumstances of each case, including factors such as whether the claimant’s assertions are corroborated by other evidence. Accordingly, we decline to elaborate further on what specific types of evidence may or may not be viewed as satisfying the preponderance of evidence standard. Changes: None. Comments: Several groups of commenters encouraged the Department to adopt a simple, accessible, and transparent process for borrowers. These commenters indicated support for a process that reduces inequities in resources so that borrowers interact only with the Department, even when additional information is needed from the school. In particular, numerous commenters expressed appreciation that, under the proposed regulations, borrowers would not be pitted against institutions, which generally possess significantly more resources. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 While generally supportive of the Department’s process, another group of commenters expressed concern for the potentially overwhelming number of applications that would be filed in connection with potential borrower defense claims and questioned the Department’s capacity to employ enough capable staff to handle the large workload. The same group noted the benefits of specifying timeframes for actions within the process, despite recognizing the difficulty in doing so. Discussion: With these regulations, the Department works toward evening the playing field for students. Individual claims will be decided in a nonadversarial process managed by a Department official, and group claims would be brought by the Department against the school, not by students. Thus, the process does not require students to directly oppose schools. We appreciate the support that some commenters expressed for these processes. As we discussed in the NPRM, the Department may incur administrative costs and may need to reallocate resources depending on the volume of applications and whether a hearing is required. After having received only a few borrower defense claims in over 20 years, the Department has now received more than 80,000 claims in just over two years. We responded by building an entirely new process and hiring a new team to resolve these claims. Our ability to resolve claims quickly and efficiently has grown and will continue to grow. Particularly because we are still growing our capacity, we are unable to establish specific timeframes at this point for processing claims. Additionally, processing time is considerably affected by the varied types and complexities of claims. Changes: None. Comments: One group of commenters strongly supported the Department’s pledge to provide written determinations to borrowers who submit borrower defense claims. Discussion: We appreciate the support of these commenters. Changes: None. Comments: Another group of commenters noted the difficulty that many borrowers face in completing even seemingly simple forms and in explaining wrongdoing in a way that clearly makes a complex legal argument. Discussion: We appreciate the commenters’ concern and do not expect borrowers to submit a complicated, lengthy narrative requiring any legal analysis by the borrower to apply for relief. We specifically set out to design PO 00000 Frm 00038 Fmt 4701 Sfmt 4700 a process that would not be onerous for borrowers and that would not require third-party assistance, such as but not limited to an attorney. Changes: None. Comments: Two commenters suggested using existing school complaint processes to resolve borrower defense claims prior to a Department review to reduce administrative burden on the Department and on institutions. Discussion: Nothing in these regulations prohibits a borrower from directly contacting an institution to resolve a complaint. Additionally, a borrower may pursue other paths to relief, such as filing a claim with a State consumer bureau or filing a lawsuit. However, at the point where a borrower approaches the Department for assistance, we take seriously the obligation to review the claim and to respond to the borrower. We believe this process provides the best avenue for relief when a borrower applies for a borrower defense claim. In addition to using data collected from the Department’s ‘‘FSA Feedback System,’’ the Department will also continue to partner with other Federal agencies that are engaged in the important work aimed of protecting the rights of students. Depending on the specifics of the case, these agencies may include the CFPB, DOJ, FTC, the SEC, and the Department of Defense among others. The Department will also look to State officials and agencies responsible for education quality, student financial assistance, law enforcement, civil rights, and consumer protection. Changes: None. Comments: Multiple commenters expressed support for the proposed prohibition on capitalization of interest when the Department suspends collection activity following receipt of a borrower defense application. However, one of these commenters objected to the Department prohibiting interest capitalization when collection resumes as a result of the borrower’s failure to submit appropriate documentation. The commenter believed this could lead to false claims by borrowers seeking to avoid repayment. Discussion: We appreciate the commenters’ support for the prohibition of interest capitalization and believe it is in line with our concept of the appropriate use of capitalization, as the borrower is not newly entering repayment. Accordingly, we disagree with the commenter who objected to prohibiting capitalization upon resumption of collection activity where a borrower did not submit appropriate documentation. We believe more legitimate avenues exist for struggling E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations borrowers to postpone or reduce payment rather than filing false borrower defense claims, and do not believe that the prohibition of interest capitalization in this narrow circumstance provides significant incentive for borrowers to incur the significant risks associated with filing false claims. Changes: None. Comments: One group of commenters noted the importance of reconsideration of borrower defense claims, especially for borrowers completing applications without assistance. This group, however, encouraged the Department to clearly explain the borrower’s right to reconsideration, rather than merely allowing borrowers to request reconsideration with the Department having discretion on whether to consider the application. Multiple commenters and groups of commenters expressed concern with the borrower’s ability to introduce new evidence for reconsideration in proposed § 685.222(e)(5). Specifically, these commenters noted concerns that individual claims could continue indefinitely. These commenters indicated that the Department should include reasonable time limitations for reconsideration of claims. Another commenter suggested that the Department official who made the determination of the original claim should not be permitted to review a request for reconsideration and suggested using a panel or board for such claims. Discussion: We highlight the distinction between reconsideration of an application and an appeal process. A borrower must submit new evidence in order for the Department to reconsider an application, and there is no appeal process. We believe it is important to allow a borrower to submit new evidence, which he or she may have only recently acquired. We do not intend to limit borrowers’ rights. However, there needs to be finality in the borrower defense process as well, and we do not believe it is appropriate to consider applications regarding claims that have already been decided unless there is clear demonstration that new evidence warrants that reconsideration. We will consider the commenters’ suggestions regarding the explanation of the reconsideration process in our communications with borrowers. We believe the limitations periods for borrower defense claims adequately address the concern about time limits and do not agree with imposing an artificial limitation on borrower applications for reconsideration for new VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 evidence based on a specific number or time period. We see no basis for requiring this evaluation of new evidence to be made by an individual other than the original decision maker. This is a reconsideration, not an appeal, and the original decision maker is in a position to efficiently make that decision.31 Therefore, we do not prohibit the same official from hearing the reconsideration claim. Changes: None. Comments: One commenter asked that we restrict a borrower’s ability to present new evidence in support of a claim already rejected. The commenter said that borrowers should be required to show good cause for why the evidence was not previously available. Discussion: We disagree that borrowers should be required to show good cause for why evidence was not previously available. We recognize that borrowers may not have the same access to information that the Department or the school may have. Furthermore, we believe that the requirements for ‘‘new evidence’’ provide clear guidelines for what is required. Section 685.222(e)(5)(i) specifies that ‘‘new evidence’’ must be evidence that the borrower did not previously provide, but also must be relevant to the borrower’s claim, and was not identified by the decision-maker as being relied upon for the final decision. For ‘‘new evidence’’ to meet this standard, the evidence cannot just be cumulative of other evidence in the record at the time, but must also be relevant and probative evidence that might change the outcome of the decision being reconsidered. Changes: None. Comments: Multiple commenters suggested that the Department specifically permit schools to appeal decisions on any individual claim. One commenter added that schools would not file frivolous appeals, as the resulting workload is too timeconsuming. The commenter further suggested that if schools are not provided with an appeal process, that the Department should provide schools with an opportunity to challenge the Department official’s decision during any related recoupment action. Discussion: We do not include an appeals procedure in the individual 31 This is hardly unusual: Under Social Security regulations, the hearing officer who conducts the disability hearing ordinarily conducts the reconsideration determination. 20 CFR 404.917(a). In addition, requests for relief from judgments—a somewhat comparable plea to the request for reconsideration at issue here are routinely considered by the judge that issued the original decision. Fed. R. Civ. P. 60. PO 00000 Frm 00039 Fmt 4701 Sfmt 4700 75963 borrower claim process. We believe the reconsideration process adequately allows borrowers to submit new evidence. However, as one commenter requested, the regulations do afford an opportunity to present a defense when the Department seeks to hold a school liable and recover funds in both the individual and group claim processes. Changes: None. Comments: Although the Department outlined a separate process to recover funds from an institution, a group of commenters stated that the Department needed to include the borrower to ensure a fair process for the institution. Discussion: We believe that using a separate proceeding to determine whether a group of borrowers have meritorious claims, and if so, to recover from the school for losses on those claims, is an appropriate method to achieve a fair result. The procedure will accord the institution the right to confront witnesses on whom the Department would rely, and to call witnesses on its own, as it currently has under procedures under subpart G of part 668. We also note that under § 685.222(j), borrowers are required to reasonably cooperate with the Secretary in any such separate proceeding. Changes: None. Comments: One commenter suggested that borrowers should not be permitted to bring individual claims when the facts and circumstances have already been considered by hearing official in a group claim. The commenter expressed concern that proposed § 685.222(h) would allow for this to happen, effectively providing borrowers a second bite at the apple and violating the legal principle of res judicata. Discussion: We discuss the treatment of individual claims from a student who opted out of a group proceeding, or who disputes the outcome of the group proceeding decision as it pertains to his or her claim, in our discussion of the group process. Changes: None. Comments: A group of commenters suggested that the Department modify language in proposed § 685.222(e)(1)(i)(A) so that references to the school more clearly emphasize that we mean the school named on the borrower defense to repayment application. Discussion: We agree that the commenter’s suggested change clarifies the intent of the regulation. Changes: We revised § 685.222(e)(1)(i)(A) to reference ‘‘the’’ named school. Comments: One commenter suggested that the Department make available on an annual basis a list of all borrower E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75964 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations defense applications submitted (minus any personally identifiable information) along with outcome of the request. The goal of this list would be to provide transparent information to borrowers. Discussion: We support transparency in this process and will consider this suggestion as we move forward with implementation of the individual and group processes. Changes: None. Comments: One commenter suggested that the Department proactively conduct a review of all federally guaranteed loans back to 1995 (when the commenter considers the regulations to have been last considered) to determine potentially eligible loans for a defense to repayment. The commenter recommended that the Department identify loans for which there is a high likelihood of granting a discharge stemming from lawsuits, investigations, etc. Discussion: We do not believe that the Department possesses adequate information to accurately identify potentially eligible loans on such a large scale. As borrowers have had the ability to bring borrower defense claims under the current regulations for some time, we do not believe a review of data over more than 20 years is warranted. Additionally, the Department cannot determine through such a review whether specific students were subjected to misrepresentation, for example, whether they relied on such misrepresentations, and how they were affected if they did so. The Department must determine if relief is warranted, and merely obtaining a loan to attend an institution is not adequate to suggest relief is due. Changes: None. Comments: None. Discussion: In further reviewing proposed § 685.222(e)(3)(ii), we have determined that including an affirmative duty upon the Department to identify to the borrower records that may be relevant to the borrower’s borrower defense claim is too burdensome because it would require the expenditure of administrative resources and time, even if not desired by the borrower. As a result, we have revised the § 685.222(e)(3)(ii) to provide that the Department will identify records upon the borrower’s request. We note that we expect that consideration of individual borrower defense claims will lead to information gathering as part of enforcement investigations. When such an investigation is ongoing, we may defer release of records obtained in that investigation to individual claimants to protect the integrity of the investigation. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 If requested, records will be made available to individual claimants after the investigation is complete and prior to the borrower defense decision. We may defer consideration of individual claims where we determine that releasing potentially relevant records prior to the completion of the investigation would be undesirable. We have also determined that the parallel identification of records to schools, which under the proposed regulations was permissive, would also cause unnecessary administrative delay, given that the fact-finding process described in § 685.222(e) will not decide any amounts schools must pay the Secretary for losses due to the borrower defense at issue. The school will have the right and opportunity to obtain such evidence, and present evidence and arguments, in the separate proceeding initiated by the Secretary under § 685.222(e)(7) to collect the amount of relief resulting from the individually filed borrower defense claim. Changes: We have revised § 685.222(e)(3)(ii) to provide that the designated Department official will identify to the borrower the records the Department official considers relevant to the borrower defense upon request. We have also revised § 685.222(e)(3)(ii) to remove the identification of records to schools. Comments: One commenter expressed support for the Department’s proposal to allow claims made by individuals as well as groups. However, the commenter suggested that a right of appeal for both institutions and borrowers be provided in the individual claims process as to open schools. Discussion: During the negotiated rulemaking sessions, the Department heard from negotiators as to the importance of a timely and streamlined process for borrower defense claims. In consideration of such concerns, the Department believes that it is appropriate that decisions made by the designated Department official presiding over the fact-finding process for individually filed applications be final agency decisions to avoid delays that may be caused by an appeals process. Borrowers are able to seek judicial review of final agency decisions in Federal court if desired. See 5 U.S.C. 702 & 704. Additionally, the borrower will also be able to request that the Secretary reconsider his or her claim upon the identification of new evidence under § 685.222(e)(5). Although the fact-finding process described in § 685.222(e) provides schools with an opportunity to submit information and a response, as discussed in the NPRM, 81 FR 39347, PO 00000 Frm 00040 Fmt 4701 Sfmt 4700 the fact-finding process for individually filed applications do not determine the merits of any resulting claim by the Department for recovery from the school. Rather, § 685.222(e)(7) provides that the Secretary may bring a separate proceeding for recovery, in which the school will be afforded due process similar to what schools receive in the Department’s other administrative adjudications for schools. Given that the institution’s potential liability for the Department’s recovery is to be adjudicated in this separate process, the Department does not believe that an appeal right for schools should be included in the § 685.222(e) fact-finding process. As discussed earlier in this section, the Department is developing rules of agency practice and procedure for borrower defenses that will be informed by the Department’s rules and protections for its other administrative adjudications. Changes: None. Comments: None. Discussion: In further reviewing proposed § 685.222(e)(5), the Department has determined that if a borrower defense application is under review because a request for reconsideration by the Secretary has been granted under § 685.222(e)(5)(i) or because a borrower defense application has been reopened by the Secretary under § 685.222(e)(5)(ii), the borrower should be granted forbearance or, if the borrower is in default on the loan at issue, then the procedure for a defaulted loan should be followed, as when the borrower filed an initial borrower defense to repayment application. Changes: We have revised § 685.222(e)(5) to provide that the forbearance and defaulted loan procedures will be followed when the Secretary has granted a request for reconsideration or has reopened a borrower defense application. Group Process for Borrower Defenses Statutory Authority Comments: Some commenters argued that the Department’s proposed group borrower defense process would violate the HEA. These commenters stated that section 455(h) of the HEA specifically limits the Department’s authority to specifying acts or omissions that an individual borrower, as opposed to a group, may assert as a defense to repayment. These commenters argued that the creation of a process that would award relief to a borrower who has not asserted a defense to repayment exceeds the Department’s statutory authority. A few commenters also stated that the HEA does not authorize the Department E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations to act as a class action attorney, and stated that such authority requires specific statutory authorization. One commenter suggested that any provision providing that the Secretary may identify borrowers who have not filed a borrower defense application as part of a group process for borrower defense should be removed. One commenter stated a recent recommendation from the Administrative Conference of the United States found that, while the APA does not specifically provide for aggregate adjudication, it does not foreclose the possibility of such procedures. The recommendation also stated that agencies generally have broad discretion in formal and informal adjudications to aggregate claims. Discussion: We disagree with commenters’ assertion that the proposed group process is in violation of the HEA. The Department’s statutory authority to enact borrower defense regulations is derived from section 455(h) of the HEA, 20 U.S.C. 1087e(h), which states that ‘‘the Secretary shall specify in regulations which acts or omissions of an institution of higher education a borrower may assert as a defense to repayment of a loan. . . .’’ While the language of the statute refers to a borrower in the singular, it is common default rule of statutory interpretation that a term includes both the singular and the plural, absent a contrary indication in the statute. See 1 U.S.C. 1. We believe that, in giving the Secretary the discretion to ‘‘specify which acts or omissions’’ may be asserted as a defense to repayment of loan, Congress also gave the Department the authority to determine such subordinate questions of procedure, such as the scope of what acts or omissions alleged by borrowers meet the Department’s requirements, how such claims by borrowers should be determined, and whether such claims should be heard contemporaneously as a group or successively, as well as other procedural issues. See FCC v. Pottsville Broad. Co., 309 U.S. 134, 138 (1940). We believe that this discretion afforded the Secretary under the statute not only allows it to determine borrower defense claims on a group basis and to establish such processes and procedures, but also authorizes the Department to proactively identify and contact borrowers who may qualify for relief under the borrower defense regulations based upon information in its possession. As described in § 685.222(f), the Department would notify such borrowers of the opportunity to participate in the group process, and inform such borrowers that by opting out, the borrower may choose VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 to not assert a borrower defense. By such notice and opt-out, borrowers who had not previously filed an application for borrower relief may assert a borrower defense for resolution in the group borrower defense process. In response to comments that the Department is not authorized to act as a class action attorney, we note that, in bringing cases before a hearing official in the processes described in § 685.222(f), (g), and (h), the Department would not be bringing claims as the representative of the borrowers. Although the Department would be presenting borrower defense claims for borrowers, with their consent as described above, the Department official would be bringing claims on its own behalf as the administrator of the Direct Loan Program, or alternatively as a beneficiary of the fiduciary relationship between the school and the Department as explained earlier in ‘‘Borrower Defenses—General.’’ See also Chauffeur’s Training School v. Spellings, 478 F.3d 117 (2d Cir. 2007). We believe that the group process we adopt here will facilitate the efficient and timely adjudication of not only borrower defense claims for large numbers of borrowers with common facts and claims, but will also conserve the Department’s administrative resources by also adjudicating any contingent claim the Department may have for recovery from an institution. Changes: None. Independence of Hearing Officials Comments: Many commenters expressed concerns that the group borrower defense process would present conflict of interest or separation of powers issues and would be unfair, given that the proposed process involves a Department-designated employee presenting evidence to a hearing official who also has been appointed by the Secretary, with appeals to be decided by the Secretary. Several commenters stated that this issue was of particular concern, given the limited or unclear role afforded to institutions to participate in the borrower defense process and to appeal decisions proposed by the Department. One commenter acknowledged that while other Federal agencies, such as the FTC, allow agencies to act as both prosecutor and judge, such proceedings are governed by the APA, 5 U.S.C. 554. The commenter stated that the APA provides statutory safeguards that ensure fair proceedings, such as prohibitions on ex parte communications and prosecutorial supervision of the employee presiding over the proceeding. This commenter PO 00000 Frm 00041 Fmt 4701 Sfmt 4700 75965 suggested that group borrower defense claims be presided over by the Department’s Office of Hearings and Appeals. One commenter stated that determinations in the group process should be made by a representative who is not affiliated with the Department. Another commenter stated that the office responsible for presenting the claim on behalf of a group in a group borrower defense proceeding should not be the same office that decides the group claim. Several commenters suggested specifically that determinations be made by administrative law judges or their equivalent, who have a level of expertise and independence from the Department. One commenter stated that the regulations should provide for determinations in group borrower defense processes to be made by an administrative judge. One commenter stated that the Department should seek and use independent hearing officials with experience in handling complex disputes, given the large numbers of students that may be impacted by such proceedings. One commenter stated that the Department’s proposed group borrower defense process violates both the separation of powers doctrine in Article III and the jury trial requirement of the Seventh Amendment of the Constitution, by vesting in the Department exclusive judicial power to determine private causes of action without a jury. Discussion: The Department understands the concerns raised by commenters regarding the objectivity and independence of the hearing official in group borrower defense cases. However, administrative agencies commonly combine both investigatory and adjudicative functions, see Winthrow v. Larkin, 421 U.S. 35 (1975), and due process does not require a strict adherence to the separation of those functions, see Hortonville Joint School District No. 1 v. Hortonville Educ. Ass’n., 426 U.S. 482, 493 (1976). The Department is no different and performs both investigative and adjudicative functions in other contexts, including E:\FR\FM\01NOR2.SGM 01NOR2 75966 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES those that involve borrower debts 32 and institutional liabilities.33 We disagree that the regulations should specify that the hearing official presiding over the fact-finding processes in § 685.222(f) to (h) must be an administrative law judge or an administrative judge. As explained in the NPRM, 81 FR 39340, the Department uses the term ‘‘hearing official’’ in its other regulations, such as those at 34 CFR part 668, subparts G and H. In those contexts, hearing officials make decisions and determinations independent of the Department employees initiating and presenting evidence and arguments in such proceedings. Similarly, the Department would structure the group borrower defense fact-finding processes so that they are presided over by hearing officials that are independent of the employees performing investigative and prosecutorial functions for the Department. As stated in the NPRM, 81 FR 39349, the group borrower defense process involving an open school 34 under § 685.222(h) would be structured to provide the substantive and procedural due process protections both borrowers and the school are entitled to under applicable law, including any required under the APA, 5 U.S.C. 554. The Department is developing rules of agency procedure and practice governing the fact-finding processes described in both § 685.222(e) and § 685.222(f) to (h), which will be informed by the procedures and protections established by the Department in its other administrative proceedings, such as 34 CFR part 668, subparts G and H. As explained under ‘‘General,’’ we also disagree that the proposed regulations violate Article III and the Seventh Amendment of the Constitution. The rights at issue in the 32 For example, the Department provides both schools and borrowers the opportunity to request and obtain an oral evidentiary hearing in both offset and garnishment actions against a borrower and in an offset action against a school. See 34 CFR 30.25 (administrative offset generally); 34 CFR 30.33 (federal payment offset); 34 CFR 34.9 (administrative wage garnishment). 33 See 34 CFR part 668, subparts G and H (proceedings for limitation, suspension, termination and fines, and appeal procedures for audit determinations and program review determinations). 34 As described in § 668.222(g), the ‘‘closed school’’ group borrower defense process would apply only when the school in question has both closed and provided no financial protection available to the Secretary from which to recover losses arising from borrower defenses, and for which there is no entity from which the Secretary may recover such losses. Or, in other words, when there is no entity from whom the Department may obtain a recovery. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 proposed borrower defense proceedings have the character of public rights, which may be consigned by Congress to the Department for adjudication. Changes: None. efficiency and of conserving agency resources than individual borrower defense determinations followed by separate proceedings against the school. Changes: None. Single Fact-Finding Process Comments: One commenter stated that the Department’s proposed single fact-finding process for group claims described in § 685.222(f) to (h), where a hearing official makes determinations as to both institutional liability and relief for borrower defense claims, is not justified. This commenter stated that the Department had not presented a factual basis for the change from the approach in § 685.206(c), which states that the Department may initiate a proceeding to require the school to pay the amount of the loan to which a successful borrower defense lies. A group of commenters stated that the Department should not engage in a single fact-finding process for group claims. These commenters suggested that the Department should gather and consider evidence regarding borrower defenses, render a decision on borrower relief, and then initiate a separate proceeding for recovery from schools. The commenters stated that this approach would be similar to the Department’s proceedings for group borrower defense claims against closed schools and for individually filed applications, as well as the Department’s proposed processes for closed school and false certification discharges. Discussion: We disagree with commenters that relief for borrower defense claims should be determined in a separate proceeding from the Department’s right to recovery from schools for the open school group borrower defense process described in § 685.222(h). For borrower defenses asserted as to an open school, the Department is not only responsible for making determinations on relief for claims, but may also be entitled to recover against the school. This right to recover, which will also turn on the facts of the borrower defense claim, must be decided in a proceeding where the school is afforded procedural and substantive due process protections. Particularly in situations where the Department has determined that there are multiple claims against a school with common facts and claims, we believe that a single fact-finding proceeding to determine both borrowers’ rights to relief, the amount of relief to be provided, and the Department’s contingent right of recovery against an institution will better serve the interests of adjudicative Group Process: Bifurcation Comments: One commenter suggested that the Department use a bifurcated process so that the group process is used to resolve comment questions of fact and law, and then require borrowers in the putative group to file individual claims to determine the appropriate amount of relief. Such bifurcated proceedings, argued the commenter, would avoid windfalls to borrowers who would not have otherwise sought out relief and provide exact damages to students seeking relief. Discussion: Section 685.222(f)(1) provides the Department with the discretion to form groups that may be composed only of borrowers who have filed applications through the process in § 685.222(e) or who the Department has identified from other sources, as well as groups that may include borrowers with common facts and claims who have not filed applications. In situations when groups may be composed only of borrower defense applicants, or if the hearing official determines that relief for a group with non-applicants can be ascertained without more individualized evidence, bifurcated proceedings may not be necessary or suitable. However, we believe that the regulations do not prevent a hearing official from using his or her discretion to structure a fact-finding process under § 685.222(g) or (h) as necessary based upon the circumstances of each group case, and including ordering a bifurcated process if appropriate. Changes: None. PO 00000 Frm 00042 Fmt 4701 Sfmt 4700 Meet and Confer Prior to Initiation of Group Process Comments: Several commenters suggested the Department require or allow borrowers to confer with institutions to allow schools to remedy claims, prior to a borrower’s participation in the Department’s borrower defense process. Discussion: We acknowledge that borrowers and schools may communicate and confer outside of the formal processes established for borrower defense. However, we do not believe it is necessary that the regulations include a specific requirement for schools and borrowers to meet and confer prior to a borrower’s participation in a group borrower defense process under § 685.222(f) to (h). Changes: None. E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES Initiation of Group Process: Secretarial Discretion Comments: Many commenters supported the inclusion of a group borrower defense process. However, these commenters objected to the Department’s proposal in § 685.222(f) that the initiation of a group borrower defense process be at the discretion of the Secretary. Some commenters argued that the discretion to initiate a group borrower defense process should not be given to the Secretary, whose decision may be influenced by policy or political considerations. These commenters also objected to the Department’s proposal that the decision to initiate a group process would consider fiscal impact as a possible factor for consideration, stating that the decision to grant relief to large numbers of students should not be based upon cost. Other commenters stated that the Department should provide clear guidelines, triggers, or conditions for requiring the initiation of a group process, particularly for groups of borrowers who have not filed applications with the Department (also referred to as automatic group discharges). A group of commenters suggested that such conditions should include petitions presenting plausible prima facie cases, evidence found by the Department that might present plausible prima facie cases, or some threshold number of cases. One commenter suggested that the regulation include provisions whereby multiple individual claims would be grouped together if the borrowers had attended the same school or trigger an investigation by the Department as the claims and the feasibility of initiating a group process. Another commenter suggested that the regulation include a non-exhaustive list of situations that would require the initiation of a group process, absent a written explanation from the Department as to why such a group process is not appropriate, or why borrowers who had not filed an application were not included if a group process was initiated. One commenter stated that borrowers should be allowed to initiate group borrower defense claims, either for themselves or through representation by consumer advocates, legal aid organizations, or other entities, in addition to the Secretary. This commenter stated that possible concerns that allowing independent representation would give rise to an industry seeking to take advantage of borrowers, do not apply if claims are submitted by entities such as legal aid VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 organizations, consumer advocates, and law enforcement agencies. A few commenters stated that borrowers should be allowed to access borrower defense discharges as a group on the bases of actions by local, State, and Federal entities. One commenter stated that to protect taxpayers, group claims should be initiated only in extreme cases, and should only come after a final, nonappealable decision has been made by a Federal or State agency or court in a contested proceeding. Discussion: We disagree with commenters that factors or conditions mandating the initiation of a group process should be included in the regulation. As explained in the NPRM, 81 FR 39348, we believe that the Department is best positioned to make a determination as to whether the circumstances at hand would warrant the initiation of a group process. We also believe that it is also appropriate for the Department to consider the factors listed in § 685.222(f), such as the existence of common facts and claims among a putative group of borrowers, fiscal impact, and the promotion of compliance. As explained earlier in this section and elsewhere in this preamble, the group process will not only determine relief for borrower defenses for the group, but will also serve as the method by which the Department will receive an adjudication as to its right of recovery against a school on the basis of its losses from any relief awarded to borrowers in the group. We believe that it is important that the Department retain the discretion to decide if the circumstances warrant the initiation of a group process to decide its right of recovery from a school. However, we do not believe that the initiation of the group process will prevent borrowers from being able to proactively seek relief. Borrowers may choose to file individual applications for relief under § 685.222(e) or, even if their applications are identified by a designated Department official for a group process, choose to opt-out of the group process and receive determinations through the individual application process if desired. As noted in the NPRM, 81 FR 39348, the Department welcomes information from any source, including State and other Federal enforcement agencies, as well as legal aid organizations, that may assist it in deciding whether to initiate group borrower defense process under § 685.222(f), (g), and (h). We explain our reasoning as to the different standards that may form the basis of a borrower defense in the respective sections for those standards. PO 00000 Frm 00043 Fmt 4701 Sfmt 4700 75967 We believe it is appropriate that group proceedings should be initiated for claims based upon any of the allowed standards, as opposed to just one of the standards or standards outside of those described in the regulations. Changes: None. Third-Party Petitions for Initiation of Group Process Comments: Many commenters stated that outside entities, such as student advocates, State AGs, and legal aid attorneys should be given a formal role in the group borrower defense process. Some of these commenters urged the Department to adopt language proposed at the third session of negotiated rulemaking in March 2016, which would have explicitly established that State or Federal enforcement agencies, or legal aid organization, may submit a written request to the Department identifying a group of borrowers for the initiation of a group borrower defense process. Under this proposed language, the Department would have responded to such requests in writing. These commenters argued that such entities have direct contact with borrowers and are likely to have necessary information for proving borrower defense claims. Commenters also stated that allowing third party petitions is important, given that the borrower defense process only allows an individual borrower to dispute a group borrower defense decision in the proposed regulation by filing an individual application. One commenter stated that allowing such third party requests will result in faster adjudications for borrowers and administrative cost-savings for taxpayers. Another commenter stated that a formal referral process would recognize both the states’ role in the triad of higher education oversight and the States’ efforts to protect consumers through State general consumer protection laws. A group of commenters argued that a right for such outside entities should be included given that group determinations will result in the most widespread relief, will be the easiest way for borrowers to access relief, and are the only proposed method by which borrowers who have not filed applications may access relief. In response to the Department’s reasoning in the NPRM, 81 FR 39348, that informal communication facilitates cooperation with such entities, one commenter stated that providing such third parties with a formal petition in the regulation would not preclude informal contact and communication, but would rather increase transparency and efficiency. The commenter also E:\FR\FM\01NOR2.SGM 01NOR2 75968 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES suggested that, to address any concerns that parties that may take advantage of borrowers, that the final rule should allow the Secretary to decline to respond to a petition if the organization does not appear to be a bona fide organization that represents borrowers. Discussion: We disagree that a formal right of petition for entities such as State AGs, advocacy groups, or legal aid organizations should be included in the regulations. As explained in the NPRM, 81 FR 39348, in the Department’s experience, cooperation with such outside entities has been best facilitated through informal communication, which allows for more candor and flexibility between the Department and interested groups and parties. The Department always welcomes cooperation and input from other Federal and State enforcement entities, as well as legal assistance organizations and advocacy groups. To this end, the Department anticipates creating a designated point of contact for State AGs to allow for active communication on borrower defense issues and also actively encourages a continuation of cooperation and communication with other interested groups and parties. As also reiterated in the NPRM, id., the Department is ready to receive and make use of evidence and input from any interested party, including advocates and State and Federal agencies. We also reiterate our position that the determinations arising from the borrower defense process should not viewed as having any binding effect on issues, such as causes of actions that borrowers may have against schools under State or other Federal law, that are not properly within the purview of the Department. We also encourage borrowers and their representatives to weigh all available avenues for relief, whether it is through the borrower defense process or through avenues outside of the Department. Changes: None. Challenges to the Initiation of a Group Process Comments: Many commenters expressed concern that the group borrower defense process would not include an opportunity for schools to dispute the initiation of a group process and the formation of the group. One commenter stated that the lack of a provision for schools to contest the formation of the group was in violation of due process. Several commenters expressed concern that schools are not given a right to contest the Department’s decision as to whether there are ‘‘common facts and claims’’ to initiate a VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 group process and requested clarification of that factor. Several commenters stated that the Department’s proposal effectively would allow the Department to certify a class, without any of the procedural protections available to defendants in a class proceeding under Federal Rule of Civil Procedure 23. One commenter expressed concern that the proposed regulation does not require that the Department initiate a group process only where common facts and claims are found among the borrowers in the group, but rather gives the Secretary discretion to consider a nonexclusive list of factors. One commenter stated that the Department should define the sources of information the Department would use to identify borrowers for inclusion in a group process. One commenter stated that by not providing a review of the Department’s initiation or group certification decision by the hearing official or allowing a challenge by the school, and by proposing that the Department’s decision to initiate a group process may consider the factor of ‘‘compliance by the school or other Title IV participants,’’ that the purpose of the group borrower defense process is to hold schools accountable and make them examples to the industry, and not to efficiently handle claims before the Department. Discussion: We disagree that the regulations should include an explicit step by which an institution may dispute the formation or composition of a group under § 685.222(f). As discussed previously in this section, the Department is developing agency rules of practice and procedure for borrower defense, which will be informed by the legal requirements for administrative adjudications and the due process protections provided in the Department’s other administrative adjudications. For instance, we will consider the proceedings including those under 34 CFR part 668, subparts G and H, which allow for standard motion practice and interlocutory appeals. We believe that, as proposed, § 685.222(f), (g), and (h) provides hearing officials with the flexibility and discretion to allow motions by parties as is deemed appropriate. We believe that it is appropriate that § 685.222(f) notes that the Department may generally consider a nonexhaustive list of factors in deciding to initiate a group claim. As described earlier, we believe it is important for the Department to retain discretion in deciding whether to initiate a proceeding to adjudicate its right of recovery from a school, as a contingent PO 00000 Frm 00044 Fmt 4701 Sfmt 4700 claim to a hearing official’s relief determination for the borrower defense claims of a group of borrowers in the same process. Similarly, we believe that it is important for the Department to retain the flexibility to bring groups of varying sizes or types before a hearing official in a group process, including groups that are formed in a manner more akin to a joinder of parties under Federal Rule of Civil Procedure 20 than to a class action under Federal Rule of Civil Procedure 23. Regarding the sources of information the Department will use to identify borrowers for inclusion in a group process, as explained in the NPRM, in addition to applications submitted through the process in § 685.222(e), the Department also may identify borrowers from records within its possession or from information that may be provided to the Department by outside sources. We do not believe further clarification as to such sources of the information is necessary. We disagree that consideration of the compliance impact of a group borrower defense claim is inappropriate for the initiation of a group process and also disagree that this factor lends an appearance of bias or unfairness to the fact-finding processes described in § 685.222(f), (g), and (h). As discussed above, the procedure we will use for the group process will provide the institution with due process protections very similar to those that the Department now uses when it fines an institution or terminates the eligibility of an institution to participate in the title IV, HEA programs, which are found in current subpart G of part 668. These rules do not preclude motion practice, nor will the rules we develop. Moreover, given that such proceedings will involve the Department’s right of recovery against schools, we believe that is appropriate for the regulations to reflect that the Department will consider a number of factors in its decision whether to initiate a process for the adjudication of such recovery by the Department. As stated in the NPRM, the group borrower defense process is intended to provide simple, accessible, and fair avenues to relief for borrowers, and to promote greater efficiency and expediency in the resolution of borrower defense claims, and we believe this structure furthers that goal. Changes: None. Members of the Group Comments: Many commenters supported the Department’s proposal under § 685.222(f)(1)(ii) that borrowers who may not have filed an application for borrower defense may be included as E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations members of a group for a determination of relief. Such commenters urged the Department to establish criteria requiring the initiation of such a group process. A number of other commenters opposed the proposal and suggested that only borrowers who have filed an individual claim be included in the group process. These commenters stated that limiting group members to applicants would ensure that only borrowers who have actually been harmed would receive relief. Other commenters also argued that nonapplicants should not be included in the group process, due to concerns about the use of borrowers’ personal information and consent. Other commenters stated that borrowers should only be allowed to participate in the group process if they affirmatively opt-in to the process. Several of these commenters also cited concerns about the use of borrowers’ personal information and consent if an opt-out method is used. Discussion: We appreciate the commenters’ support for the use of a group process to resolve claims for a group with non-applicant borrowers as described in § 685.222(f)(1)(ii). However, as discussed earlier in this section, we believe that it is appropriate that the Department retain the discretion to initiate the group process, given that the Department will have the most information regarding the circumstances and the Department’s contingent interest in the proceedings. We disagree with the commenters that suggested that the group processes described in § 685.222(f), (g), and (h) should only include borrower defense applicants or that we should require borrowers to affirmatively opt-in to the process. We believe that, where the Department has decided to bring a group borrower defense proceeding and non-applicant borrowers with common facts and claims can be identified, such borrowers should also be entitled to the benefits of the designated Department official’s advocacy and the opportunity to obtain relief and findings in such proceedings. Additionally, providing such borrowers with an opportunity to opt-out of the proceedings, given sufficiency of the notice to be provided by the Department to such borrowers, follows well-established precedent in class action law. See, e.g., Phillips Petroleum Co. v. Shutts, 472 U.S. 797 (1985). The Department will continue to safeguard borrowers’ personal information in this process, according to its established procedures. Changes: None. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Comments: None. Discussion: In further reviewing proposed § 685.222(f)(2), the Department has determined that if a group process for borrower defense is initiated, and the Secretary has identified a borrower who has not filed a borrower defense application pursuant to § 685.222(f)(1)(ii), the borrower should be granted forbearance or, if the borrower is in default on the loan at issue, then the procedure for a defaulted loan should be followed, as if the borrower had filed a borrower defense to repayment application under § 685.222(e)(2). Changes: We have revised § 685.222(f)(2) to provide that the forbearance and defaulted loan procedures will be followed for members of a group identified by the Secretary who have not filed a borrower defense application. Opt-Out for Group Discharge; Reopening by the Secretary After Determination Is Made Comments: A number of commenters objected to the Department’s proposal in § 685.222(i)(2) that borrowers would be given an opportunity to opt-out of a group determination of relief. One commenter stated that providing borrowers with an opt-out would provide borrowers with the ability to bring successive, identical claims in the group and individual processes, and would create unpredictability and administrative inefficiencies. The commenter stated that borrowers who have agreed to be part of the group process should be bound by any resulting decision. One commenter stated that allowing only one opportunity for a borrower to opt-out of the group process would be consistent with Federal Rule of Civil Procedure 23, prevent uncertainty and inconsistency, and would further the purpose of the group borrower defense process to promote efficiency and expediency in the resolution of claims. Other commenters stated that allowing borrowers to opt-out of a denial of a group claim, to file an individual claim, would place an undue burden on schools to defend the same claim multiple times. Some of these commenters stated that this situation would deprive schools of protection from double jeopardy. These commenters expressed concern that the financial resources schools would have to expend to defend such claims would lead to tuition increases for students. Several commenters stated that allowing such an opt-out would allow students to file multiple, unjustified claims for the purpose of delaying repayment. PO 00000 Frm 00045 Fmt 4701 Sfmt 4700 75969 One commenter also suggested that a time limit be imposed upon the Secretary’s ability to reopen a borrower’s application is bound by any applicable limitation periods. Several commenters stated that relief in the group process should be opt-out only. Discussion: We appreciate the concern raised by commenters that allowing an opt-out for borrowers after a determination for relief has been made will subject schools to continuing litigation risk and uncertainty. As a result, we will modify § 685.222(i) to remove the post-determination opt-out opportunity for borrowers in group proceedings. We disagree that a time limit should be placed on the Secretary’s ability to reopen a borrower’s application. We believe that if the Department becomes aware of new evidence that would entitle a borrower to relief under the regulations, then the borrower is entitled to relief regardless of the passage of time. Changes: We have revised § 685.222(i) to remove the opportunity for a borrower to opt-out of the proceedings after a determination for relief has been made in a group proceeding. Comments: None. Discussion: In further reviewing proposed § 685.222(g)(4) and (h)(4), the Department has determined that if a borrower defense application is under review because a borrower defense application has been reopened by the Secretary under § 685.222(e)(5)(ii), the borrower should be granted forbearance or, if the borrower is in default on the loan at issue, then the procedure for a defaulted loan should be followed, as when the borrower filed an initial borrower defense to repayment application. Changes: We have revised § 685.222(g)(4) and (h)(4) to provide that the forbearance and defaulted loan procedures will be followed when the Secretary has reopened a borrower defense application. Due Process Proceedings Comments: Several commenters stated that the proposed regulations do not provide details of how and what schools may dispute in the group borrower defense fact-finding process, and requested clarification in the final regulations. Other commenters expressed concern that the proposed group fact-finding process does not provide sufficient due process protections for schools. These commenters emphasized that participation by schools would create a more fair process and increase the reliability of the results. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75970 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations One commenter stated that the limited protections in the proposed group borrower defense process does not provide schools with an opportunity to confront and cross-examine adverse witnesses and thus does not satisfy the due process requirements established in Mathews v. Eldridge, 424 U.S. 319 (1976); Goldberg v. Kelly, 397 U.S. 254 (1970); and Greene v. McElroy, 360 U.S. 474 (1959) for depriving schools of their property rights to funds already received. Several commenters suggested that the Department use the procedures in 34 CFR part 668, subpart H, to ensure due process protections for schools. Commenters expressed concern about institutions’ opportunities to receive notice and evidence in the proposed group borrower defense process. Many of these commenters expressed concern and requested clarification regarding the Department’s proposal in § 685.222(f)(2)(iii) that notice to the school of the group process would occur ‘‘as practicable.’’ One commenter suggested that we include language specifying that no notice will be provided if notice is impossible or irrelevant due to a school’s closure. Other commenters expressed concern that the proposed regulations do not specify whether the scope of a group will be disclosed to schools and stated that schools must be aware of the members of the group in order to be able to raise a defense. Another commenter expressed concern that the proposed regulations do not require the Department to notify the school as to the basis of the group; the initiation of the borrower defense process; of any procedure or timeline for requesting records, providing information to the Department, or making responses; or provide schools with an opportunity to appear at a hearing. Several commenters stated that institutions should be provided with notice and copies of all the evidence presented underlying the borrower defense claims in a group process. Another commenter stated that the proposed regulation gives the Department complete discretion as to what evidence the trier of fact will use to make decisions. This commenter stated that, when combined with the proposal that the persons advocating for students, as well as the persons making decisions, in the group borrower defense process are all chosen by the Department, this discretion appears to favor students over schools in the group process. Several commenters also stated that institutions should be given an opportunity to provide a written response to the substance of the group VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 borrower defense claim within a certain number of days (45 or 60) after the resolution of any appeal on the Department’s basis for a group claim or of the notification to the school of the group process if no challenge to the group is filed, provided with copies of any evidence and records to be considered or deemed relevant by the hearing official, be allowed to present oral argument before the hearing official, and provided with a copy of the hearing official’s decision in the group process. One commenter emphasized that the decision should identify the calculation used by the hearing official for the amount of relief given by the decision. These commenters also stated that institutions should be provided with a right of appeal to the hearing official’s decision in both the closed and open school group processes. One commenter expressed concern that the proposed process does not include any process for how an appeal may be filed. Several commenters expressed concerns that the process does not appear to provide to any opportunities for schools to conduct discovery or to cross-examine witnesses. Some of these commenters expressed the view that, in cases where the rebuttable presumption proposed in § 685.222(f)(3) applies, schools will need to be able to question borrowers in order to rebut the presumption. One commenter stated that the group borrower defense process should allow for both students to present their own claims and institutions to have the same opportunity to present a defense, including any affirmative defenses, and to appeal adverse decisions. The commenter stated that both the school and the borrower should have such opportunities to present evidence and arguments in any proceeding or process to determine claims, not just proceedings where recovery against the school is determined. The commenter emphasized that permitting school participation would lead to correct results, since schools often have information as to any alleged wrongdoing. Discussion: The Department understands commenters’ concerns regarding the broad guidelines for the group fact-finding process established in § 685.222(f), (g), and (h). As noted throughout this section, the group borrower defense process involving an open school 35 in § 685.222(h) would be 35 As described in § 668.222(g), the ‘‘closed school’’ group borrower defense process would apply only when the school has both closed and provided no financial protection available to the Secretary from which to recover losses arising from borrower defenses, and for which there is no entity PO 00000 Frm 00046 Fmt 4701 Sfmt 4700 structured to provide the substantive and procedural due process protections both borrowers and schools are entitled to under applicable law, including those provided under the APA, 5 U.S.C. 554, and under the Department’s other administrative proceedings. Such protections would include those regarding notice; the opportunity for an oral evidentiary hearing where the parties may confront and cross-examine adverse witnesses if warranted,); or those for the submission and exchange written material, as provided under enforcement procedures at 34 CFR part 668, subpart G. The Department is developing procedural rules to govern the fact-finding processes described in both § 685.222(e) and (f) to (h), which will establish these details more firmly and be informed by the procedures and protections established by the Department in its other administrative proceedings, such as 34 CFR part 668, subparts G and H. We appreciate the concern that § 685.222(f)(2)(iii) is not clear as to the Department’s intent that notice of a group proceeding will occur unless there is no party available to receive such notice—in other words, as would be the case under the closed school group borrower defense process described in § 685.222(g). We are revising § 685.222(f)(2)(iii) to clarify that no notice will be provided if notice is impossible or irrelevant due to a school’s closure. Changes: We have revised § 685.222(f)(2)(iii) to clarify that no notice will be provided if notice is impossible or irrelevant due to a school’s closure. Rebuttable Presumption of Reliance Comments: A number of commenters objected to § 685.222(f)(3), which provides that a rebuttable presumption of reasonable reliance by members of the group applies if a group borrower defense claim involves a substantial misrepresentation that has been widely disseminated. One commenter stated that reliance cannot be presumed any more than the occurrence of a misrepresentation can be presumed, and that such an approach does not comply with general legal principles. Another commenter expressed concern that the rebuttable presumption of reasonable reliance would impermissibly preclude schools from presenting evidence as to the main fact of a group borrower defense case. These commenters expressed concern that the presumption from which the Secretary may recover such losses. Or, in other words, when there is no entity from whom the Department may obtain a recovery. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations would be difficult or impossible for schools to rebut. One commenter expressed concern that a school would be unable to rebut the presumption for borrowers who are unknown or not named as being part of the group for the group borrower defense process. One commenter expressed concern that the rebuttable presumption of reliance would be difficult for schools to disprove, particularly in situations where disproving a claim would require documentation that falls outside of the record retention requirements. One commenter stated that the presumption would set up a system by which omissions by school employees or agents or misunderstandings by students may be considered substantial misrepresentations, without the Department needing to show reliance or that the misconduct caused the harm at issue. The commenter expressed general concern that the Department has proposed a negligence standard that is not contemplated by the HEA, and that this expansion in the standard has not been justified by the Department. The commenter argued that the presumption would allow claims based on accusations of omissions or misunderstandings on which the borrower did not rely. One commenter stated that the presumption would threaten institutions with high liability and impose high costs on taxpayers. A couple commenters stated that the presumption is unfair, absent an intent or materiality requirement. One commenter stated that it objected to the establishment of the rebuttable presumption generally, but requested clarification as to what the Department means by ‘‘widely disseminated,’’ specifically the size of the audience that would be required for a statement to be considered to have been widely disseminated and methods of dissemination that would trigger the presumption. Several commenters supported the inclusion of a presumption of reasonable reliance on a widely disseminated misrepresentation is consistent with existing consumer protection law. One commenter stated that the presumption recognizes that it is unfair and inefficient to require cohorts of borrowers to individually assert claims against an actor engage in a well-documented pattern of misconduct. Discussion: We disagree that the presumption established in § 685.222(f)(3) does not comport with general legal principles. It is a wellestablished principle that administrative agencies may establish evidentiary VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 presumptions, as long as there is a rational nexus between the proven facts and the presumed facts. Cole v. U.S. Dep’t of Agric., 33 F.3d 1263, 1267 (11th Cir. 1994); Chem. Mfrs. Ass’n v. Dep’t of Transp., 105 F.3d 702, 705 (D.C. Cir. 1997). As explained in the NPRM, 81 FR 39348, we believe that if a representation that is reasonably likely to induce a recipient to act is made to a broad audience, it is logical to presume that those audience members did in fact rely on that representation. We believe that there is a rational nexus between the wide dissemination of the misrepresentation and the likelihood of reliance by the audience, which justifies the rebuttable presumption of reasonable reliance upon the misrepresentation established in § 685.222(f)(3). A similar presumption exists in Federal consumer law. See, e.g., F.T.C. v. Freecom Commc’ns, Inc., 401 F.3d 1192, 1206 (10th Cir. 2005); F.T.C. v. Sec. Rare Coin & Bullion Corp., 931 F.2d 1312, 1315–16 (8th Cir. 1991). We disagree that the rebuttable presumption establishes a different standard than what is required under the current regulations. As explained under ‘‘Substantial Misrepresentation,’’ the Department’s standard at part 668, subpart F, has never required intent or knowledge as an element of the substantial misrepresentation standard. Additionally, the current standard for borrower defense allows ‘‘any act or omission of the school . . . that would give rise to a cause of action under applicable State law.’’ 34 CFR 685.206(c)(1). As explained under ‘‘Federal Standard’’ and ‘‘Substantial Misrepresentation,’’ under many States’ consumer protection laws, knowledge or intent is not a required element of proof for relief as to an unfair or deceptive trade practice or act. Moreover, we disagree with any characterization that the rebuttable presumption would remove the reliance requirement for substantial misrepresentation in group proceedings. The rebuttable presumption does not change the burden of persuasion, which would still be on the Department. As § 685.222(f)(3) states, the Department would initially have to demonstrate that the substantial misrepresentation had been ‘‘widely disseminated.’’ Only upon such a demonstration and finding would the rebuttable presumption act to shift the evidentiary burden to the school, requiring the school to demonstrate that individuals in the identified group did not in fact rely on the misrepresentation at issue. This echoes the operation of the similar presumption of reliance for widely disseminated misrepresentations PO 00000 Frm 00047 Fmt 4701 Sfmt 4700 75971 under Federal consumer law described above. See Freecom Commc’ns, Inc., 401 F.3d at 1206. A school would be entitled to introduce any relevant evidence to rebut the presumption and what may constitute relevant evidence may vary depending on the facts of each case. Similarly, what may be viewed as ‘‘wide dissemination’’ may also vary from case to case. There appears to be confusion as to whether schools would be required to rebut the presumption of reliance as to ‘‘unknown’’ or ‘‘unidentified’’ members of the group. Under § 685.222(f)(1)(ii), the Department will identify all members of the group. Although the group may include borrowers who did not file an application through the process in § 685.222(e), the members of the group will be known in the group process. We appreciate the support of commenters supporting the establishment of a rebuttable presumption. As discussed earlier, one of the reasons we are establishing a rebuttable presumption in cases of a widely disseminated substantial misrepresentation is that we believe that there is a rational nexus between a welldocumented pattern of misconduct in the instance of a wide dissemination of the misrepresentation and the likelihood of reliance by the audience. We also disagree that a materiality or intent element is necessary, as explained earlier under ‘‘Claims Based on Substantial Misrepresentation.’’ Changes: None. Representation in the Group Process Comments: Many commenters expressed concern that the Department would designate a Department official to present borrower claims in the group borrower defense fact-finding process, when schools would be permitted to obtain their own representation in the process. These commenters stated that they should be allowed to obtain their own outside representation. Some commenters stated that such outside representation should be either paid for by the Department, or that schools should not be allowed to participate in the group process until after the school’s liability has been determined. One commenter stated that borrowers should be allowed to have their own representatives in the group borrower defense process, either at their own expense or pro bono. This commenter stated that borrowers should at least be allowed to act as ‘‘intervenors’’ in a group borrower defense process, with separate representation, to protect their interests. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75972 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations One commenter suggested that the Department establish procedures for individual borrowers and their legal representatives to petition the Department to initiate a group proceeding or, in the alternative, establish a point of contact for borrowers to notify the Department of potential candidates for group claims. The commenter also suggested that borrowers be allowed to file appeals to the Secretary in group proceedings, given borrowers’ vested interest in obtaining favorable adjudications that will make obtaining relief easier for borrowers. Discussion: We disagree that borrowers should be allowed to initiate group borrower defense claims or be able to retain their own counsel and present evidence and arguments before a hearing official in a group borrower defense process. As explained earlier in this section, we acknowledge that the designated Department official responsible for presenting the group borrower defense claim and initiating a group borrower defense process would not be the borrower’s legal representative. However, as the holder of a claim to recovery that is contingent upon the relief awarded to a group’s borrower defense claims, we believe that the Department is the appropriate party to present both the group’s borrower defense claims and the Department’s claim for recovery against the institution in question. As explained in the NPRM, 81 FR 39348, we also believe that the Department’s fulfillment of this role will reduce the likelihood of predatory third parties seeking to take advantage of borrowers unfamiliar with the borrower defense process. Additionally, we note that, under § 685.222(f)(2)(ii), borrowers may also choose to opt-out of a group process and participate in the process established in § 685.222(e), if they are not satisfied with the Department’s role in the group proceeding. Borrowers may also reach out to the designated Department official if they have questions about the process. As discussed earlier in this section, in consideration of borrowers’ desire for timely and efficient adjudications, we disagree that borrowers should be provided with a right of appeal to the Secretary. However, we note that borrowers may also seek judicial review in Federal court of the Department’s final decisions or request a reconsideration of their claims by the Department upon the identification of new evidence under § 685.222(e)(5). Changes: None. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Appeals Comments: Several commenters expressed concern that, in the group borrower defense process, liability will be automatically assigned to a school, and that schools will have no opportunity to dispute the liability. One commenter stated this is unfair to school owners, and to principals and affiliates of schools, from whom the Department proposes to seek repayment in certain situations. Discussion: The commenters are incorrect. Section 685.222(h)(2) provides both schools and the designated Department official in the open school group hearing process with the opportunity to file an appeal with the Secretary from a hearing official’s decision. Further, § 685.222(g), which does not provide for such an appeal, applies only if a school has closed and has provided no financial protection available to the Secretary from which to recover losses arising from borrower defenses, and for which there is no other entity from which the Secretary can otherwise practicably recover such losses. If the Secretary seeks to recover borrower defense losses from the principal or affiliate of a ‘‘closed school,’’ the open school process in § 685.222(h) would apply. Changes: None. Open and Closed School Group Processes Comments: Several commenters expressed concern about schools’ participation in the closed school group process. One commenter expressed concern that in the group process for closed schools described in proposed § 685.222(g), that the hearing official deciding the claims at issue may consider additional information or responses from the school that the designated Department official considers to be necessary. This commenter stated that if there are persons affiliated with the school who are prepared to participate, then those persons should be given full rights of participation in the closed school group borrower defense process. One commenter stated that institutions should be provided with a right of appeal to the hearing official’s decision in both the closed and open school group processes. One commenter requested clarification as to claims filed by borrowers who have attended a school that has since closed, but where the school has posted a letter of credit or other surety with the Department. Another commenter supported the distinction between the open school and closed school group processes. PO 00000 Frm 00048 Fmt 4701 Sfmt 4700 Discussion: The commenters are incorrect about the nature of the closed school borrower defense group process described in § 685.222(g). As described, the standard provides that § 685.222(g) will apply only if a school is closed, there is no financial protection available to the Secretary from which to recover losses from borrower defense claims, and there is no other entity from which the Secretary may recover. If there is a letter of credit or some other surety that the school has posted to the Department and that is currently available to pay losses from borrower defense claims, the open school, borrower defense group process under § 685.222(h) will apply. If there is no ability for the Department to recover on any losses resulting from an award of relief in the closed school, group borrower defense process, then the Department will be unable to exercise its right to recovery against a school and the school will not face any possible deprivation of property. As a result, we believe it is appropriate that schools do not receive a right of administrative appeal in the closed school group process. If there are persons affiliated with the school who disagree with the final decision resulting from the process, however, such persons may still seek judicial review in Federal court under 5 U.S.C. 702 and § 704. Changes: None. Public Databases Comments: A group of commenters suggested that decision makers be required to document decisions so that they may be appealed and reviewed in Federal court. These commenters and others also requested that the regulations require public reporting of borrower defense adjudications and that the Department maintain a public, online database of decisions resulting from any group process or individual application. The commenters stated that such public reporting would allow political representatives and advocates to review such decisions, suggest improvements, and ensure consistency in the Department’s decision making. One commenter also stated that the Department should develop a publicly available information infrastructure, such as a docketing system, to allow users to identify and track cases that may be candidates for group proceedings or informal aggregation and to allow users to learn from Departmental decisions. Discussion: We appreciate the commenters’ concerns regarding transparency and consistency in the borrower defense process, and will consider their suggestions as we move E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations forward with the implementation of these regulations. All of the Department’s administrative determinations are presumptively available for public disclosure, subject to privacy concerns. We will contemplate and evaluate appropriate methods for the release of information about borrower defense claims on an ongoing basis as the processes and procedures in the regulations take effect. Changes: None. asabaliauskas on DSK3SPTVN1PROD with RULES Informal Aggregation Comments: One commenter suggested that, in addition to the group borrower defense process, the Department allow hearing officials to informally aggregate, or to allow borrowers to petition for informal aggregation of, separate but related cases to be heard in front of the same trier of fact. The commenter stated that such informal aggregation would expedite the resolution of similar claims, enhance consistency, and conserve resources. Discussion: We appreciate the suggestion by the commenter, but do not believe it is necessary to modify the regulations to provide for informal aggregation. Such aggregation would be within the discretion of the hearing officials presiding over the group processes as part of their routine caseload management responsibilities. Changes: None. FFEL Borrowers Comments: Several commenters stated that FFEL borrowers should be included in any group discharges for borrower defense. One commenter suggested that the Department allow FFEL borrowers to participate in the group and individual borrower defense processes without having to consolidate FFEL Loans into Direct Consolidation Loans or by having to prove any relationship between the borrowers’ schools and lenders. This commenter argued that not all FFEL borrowers are eligible for Direct Consolidation Loans, and that the proposed regulations do not address the needs of such FFEL borrowers. Discussion: We disagree with the suggestion that FFEL borrowers be included in any group discharges for borrower defense. As explained under ‘‘Expansion of Borrower Rights,’’ FFEL Loans are governed by specific contractual rights and the process adopted here is not designed to address those rights. We can address potential relief under these procedures for only those FFEL borrowers who consolidate their FFEL Loans into Direct Consolidation Loans. As cases are received, the Department may consider VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 whether to conduct outreach to FFEL borrowers who may be eligible for borrower defense relief by consolidating their loans into Direct Consolidation Loans under § 685.212(k) as appropriate. Changes: None. Abuse by Plaintiffs’ Attorneys Comments: Several commenters expressed concern that the group process would create opportunities for plaintiffs’ attorneys. The commenters stated that the proposed regulations would encourage attorneys to have borrowers file suspect claims with the Department, while also bringing class actions in court. The commenters stated that this would result in the Department initiating a group process, identifying members of a putative class for the court proceeding, and obtaining determinations that class action attorneys would then be able to use in court to their advantage, while collecting attorneys’ fees. Discussion: We disagree that the regulations will create opportunities for plaintiffs’ attorneys. Under the regulations, the Department has the discretion to decide whether a group borrower defense process will be initiated, and the filing of individual claims may not necessarily lead to the initiation of a group borrower defense process. Additionally, we recognize that borrowers may seek to utilize other avenues for relief outside of the borrower defense process and provide in § 685.222(k) that if the borrower has received relief through other means, the Department may reinstate the borrower’s obligation to repay the loan to protect the Federal fiscal interest and avoid receipt by the borrower of multiple recoveries for the same harm. Changes: None. Borrower Relief Process Arbitrary and Outside the Scope of Department Authority Comments: Some commenters argued that the proposal for calculation of borrower relief is arbitrary and that the Department is neither qualified nor authorized to conduct this calculation. According to one commenter, implementation of the proposed framework for calculating relief would constitute arbitrary agency adjudication under relevant case law. One commenter cited 20 U.S.C. 3403(b) and section 485(h)(2)(B) of the HEA as imposing statutory limits on the Department’s authority to direct or control academic content and programming, and argued that the Department would be exceeding its authority by attempting to assess the PO 00000 Frm 00049 Fmt 4701 Sfmt 4700 75973 value of an education by including the quality of academic programming among the factors to be considered in carrying out an adjudication on any borrower defense claim. Discussion: We disagree that the Department’s proposal to adjudicate or calculate borrower relief is arbitrary. By directing the Secretary to designate acts and omissions that constitute borrower defenses to repayment in section 455(h) of the HEA, Congress has explicitly charged the Department, under the current and new regulations, to adjudicate the merits of claims brought alleging such acts and omissions. Such adjudications necessarily require the Department to determine the relief warranted by a proven claim against an institution. If a court adjudicating a borrower’s cause of action against the institution would assess the value of the education provided in order to determine relief, section 455(h) requires and authorizes the Department to do so as well. Further, we do not agree that the Department’s adjudications on borrower defense claims will involve an ‘‘exercise [of] any direction, supervision, or control over the curriculum, program of instruction, administration, or personnel of any educational institution, school, or school system . . . or over the selection or content of library resources, textbooks, or other instructional materials by any educational institution or school system, except to the extent authorized by law.’’ 20 U.S.C. 3403(b). As described above earlier, the Department’s adjudications will determine whether a school’s alleged misconduct constitutes an ‘‘act[] or omission[] of an institution of higher education a borrower may assert as a defense to repayment of a loan . . .’’, 20 U.S.C. 1087e(h), and provide relief to borrowers and a right of recovery to the Department from schools, in a manner that is explicitly authorized by statute. Notwithstanding, we believe that the provision of relief, as the result of and after any conduct by the school, through the borrower defense process is not the same as the active ‘‘exercise [of] any direction, supervision, or control’’ over any of the prohibited areas. Changes: None. Presume Full Relief Comments: A number of commenters argued in favor of a presumption of full relief for borrowers. These commenters recommended that Appendix A be either deleted or modified to eliminate or alter the proposed partial relief calculations. The commenters contended that the proposed partial E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75974 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations relief calculation process would be complex and subjective and potentially deny relief to deserving borrowers. Multiple commenters argued that calculating partial relief would be excessively complicated, expensive, and time consuming. According to these commenters, the process of calculating relief would lead to the waste of Department resources and cause unnecessary delays in the provision of relief to borrowers. Additionally, commenters were concerned about the possibility that this process would be confusing and difficult for borrowers to navigate. Some commenters argued that the proposed partial relief calculation process would unfairly subject borrowers who had already succeeded on the merits of their claims to a burdensome secondary review process. Commenters noted that, in the case of a claim based on a school’s substantial misrepresentation, borrowers would have already demonstrated entitlement to relief by meeting the substantial misrepresentation standard. Consequently, these commenters suggested that the relief calculation process would create an unnecessary hurdle to the appropriate relief for these borrowers. The commenters argued that, after being defrauded by their schools, student borrowers should not be required to undergo an extensive process of calculating the value of their education. Further, these commenters argued that the partial relief system would be unfair because it affords a culpable school the presumption that its education was of some value to the borrower. Other commenters suggested that it would be unfair for the borrower to bear the burden of demonstrating eligibility for full relief. Instead, these commenters proposed that the Secretary should bear the burden of demonstrating why full relief is not warranted. The commenters proposed that full relief be automatic for borrowers when there is evidence of wrongdoing by the school. These commenters suggested either eliminating partial relief or limiting it to cases in which compelling evidence exists that the borrower’s harm was limited to some clearly delimited part of their education. Commenters suggested that, in addition to being difficult to calculate, partial relief would be insufficient to make victimized borrowers whole. To support the argument in favor of a presumption of full relief, these commenters asserted that many Corinthian students never would have enrolled had the institution truthfully represented its job placement rates. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Some commenters raised concerns about the subjectivity of the process for calculating partial relief for borrowers. These commenters were concerned that the methods proposed in Appendix A for calculating relief are too vague, afford excessive discretion to officials, and could lead to potential inconsistencies in the treatment of borrowers. Some commenters suggested that Appendix A should prescribe one particular method for calculating relief, rather than providing multiple options in order to increase certainty and consistency. Some commenters raised concerns about the potential impact of resource inequities between schools and borrowers on the partial relief calculation process. Specifically, these commenters argued that because schools will be able to afford expensive legal representation, schools would likely be able to find technicalities in the relief calculation process, potentially resulting in the denial of relief to deserving borrowers. These commenters were particularly concerned about disadvantages faced by borrowers who cannot afford legal representation. Commenters also noted that borrowers may feel pressure to retain legal counsel, which they contended would frustrate the Department’s intent to design a process under which borrowers do not need legal representation, and are shielded from predatory third-party debt relief companies. One commenter suggested that the provision of partial relief would lead to an excessive number of claims, particularly when implemented in conjunction with what was described as a low threshold for qualified claims. Several commenters also supported the presumption of full relief by stating that this approach would be consistent with existing legal approaches to relief for fraudulent inducement or deceptive practices. Some commenters urged the Department to adopt the approach used for false certification and closed school discharges—providing full discharges for all meritorious claims, including cancellation of outstanding balances and refunds of amounts already paid. As an alternative to fully eliminating partial relief, some commenters suggested limiting the availability of partial relief to claims based on breach of contract, based on the proposition that when a school breaches a contractual provision, it is possible that a borrower nevertheless received at least a partial benefit from his or her education. Several commenters argued that Appendix A should be fully removed because it adds confusion to the process PO 00000 Frm 00050 Fmt 4701 Sfmt 4700 and it is not clear when or how it should be applied. Some commenters argued that we should remove Appendix A and revise proposed § 685.222(i) so that full relief is provided upon approval of a borrower defense, except where the Department explains its reasoning and affords the borrower the opportunity to respond. Discussion: As noted in the NPRM, the Department has a responsibility to protect the interests of Federal taxpayers as well as borrowers. We discuss below that while the borrowers’ cost of attendance (COA), as defined in section 472 of the HEA, 20 U.S.C. 1087ll, is the starting point in cases based on a substantial misrepresentation for determining relief, we do not believe, in proceedings other than those brought under § 685.222(h), that establishing a legal presumption of full relief is justified when losses from borrower defenses may be borne by the taxpayer. While the Department’s other loan discharge processes for closed school discharges, 34 CFR 685.214; false certification, 34 CFR 685.215; and unpaid refunds, 34 CFR 685.216, do provide for full loan discharges and recovery of funds paid on subject loans, the factual premises for such discharges are clearly established in statute and are relatively straightforward. In contrast, we anticipate that determinations for borrower defense claims will involve more complicated issues of law and fact. Generally under civil law, determinations as to whether the elements of a cause of action have been met so as to state a claim for relief and then to establish liability are determinations separate from those for the amount or types of relief the plaintiff may receive. To balance the Department’s interest in protecting the taxpayer with its interest in providing fair outcomes to borrowers, when a borrower defense based in misrepresentation has been established, the Department will determine the appropriate relief by factoring in the borrower’s COA to attend the school and the value of the education provided to the borrower by the school. Importantly, the COA reflects the amount the borrower was willing to pay to attend the school based on the information provided by the school about the benefits or value of attendance. The Department may also consider any other relevant factors. In determining value, the Department may consider the value that the education provided to the borrower, or would have provided to a reasonable person in the position of the borrower. Moreover, in some circumstances, the Department E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations will consider the actual value of the education in comparison to the borrower’s reasonable expectation, or to what a reasonable person in the position of the borrower would have expected under the circumstances given the information provided by the institution. Accordingly, any expectations that are not reasonable will not be incorporated into the assessment of value. We acknowledge commenters’ concerns that references to ‘‘calculations’’ or ‘‘methods’’ in the regulations may be confusing. As a result, we are revising § 685.222(i) to remove such references. Additionally, to address concerns that the proposed relief determination requirements appear complicated, we are also revising § 685.222(i) to directly establish the factors to be considered by the trier-offact: The COA paid by the borrower to attend the school; and the value of the education. The Department will incorporate these factors in a reasonable and practicable manner. In addition, the Department may consider any other relevant factors. In response to concerns that the proposed methods in Appendix A are confusing, we have also replaced the methods with conceptual examples intended to serve as guidance to borrowers, schools, and Department employees as to what types of situations may lead to different types of relief determinations. As it receives and evaluates borrower defense cases under the Federal standard, the Department may issue further guidance as to relief as necessary. The Department emphasizes that in some cases the value of the education may be sufficiently modest that full relief is warranted, while in other cases, partial relief will be appropriate. In certain instances of full or substantial value, no relief will be provided. Thus, it is possible a borrower may be subject to a substantial misrepresentation, but because the education provided full or substantial value, no relief may be appropriate. As revised, § 685.222(i) states that the starting point for any relief determination for a substantial misrepresentation claim is the full amount of the borrower’s COA incurred to attend the institution. As explained later, the COA includes all expenses on which the loan amount was based under section 472 of the HEA, 20 U.S.C. 1087ll. Taken alone, these costs would lead to a full discharge and refund of amounts paid to the Secretary. Section 685.222(i) then provides that the Department will consider the value of the education in the determination of relief and how it compares to the value the borrower could have reasonably expected based on the information VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 provided by the school. In some cases, the Department expects that this analysis will not result in reduction of the amount of relief awarded. This could be because the evidence shows that the school provided value that was sufficiently modest to warrant full relief or what the school provided was substantially different from what was promised such that the value would not be substantially related to the value the school represented it would provide. The presence of some modest value does not mean full relief is inappropriate. We also note that the revised regulations require value to be factored in to determinations for relief, but do not prescribe any particular approach to that process. Because there will be cases where the determination of value will be fact-specific to an individual or group of individuals—and the determination of value may pose more significant difficulties in certain situations than in others—the Department believes that the official needs substantial flexibility and discretion in determining how to incorporate established factors into the assessment of value. The fact that the case has reached the phase of relief determination necessarily means that a borrower has experienced some detriment and that a school has engaged in substantial misrepresentation or breached a contract, or was found culpable in court of some legal wrong. At that point in the process, we intend that the Official be able to employ a practicable and efficient approach to assessing value and determining whether the borrower should be granted relief and if so how much. Relief will be determined in a reasonable and practicable manner to ensure harmed borrowers receive relief in a timely and efficient manner. We have also revised § 685.222(i) to provide that in a group borrower defense proceeding based on a substantial misrepresentation brought against an open school under § 685.222(h), the school has the burden of proof as to showing any value or benefit of the education. The Department will promulgate a procedural rule that will explain how evidence will be presented and considered in such proceedings, taking full account of due process rights of any parties. We believe that these revisions address many of the concerns that borrower defense relief determinations may be confusing or complicated. We also note that the process for determining relief in a borrower defense claim has no bearing on the Department’s authority or processes in PO 00000 Frm 00051 Fmt 4701 Sfmt 4700 75975 enforcing the prohibition against misrepresentation under 34 CFR 668.71. Schools may face an enforcement action by the Department for making a substantial misrepresentation under part 668, subpart F. As described under ‘‘Substantial Misrepresentation,’’ for the purposes of borrower defense, absent the presumption of reliance in a group claim, actual, reasonable, detrimental reliance is required to establish a substantial misrepresentation under § 685.222(d). However, for the purposes of the Department’s enforcement authority under part 668, subpart F, the scope of substantial misrepresentation is broader in that it includes misrepresentations that could have reasonably been relied upon by any person, as opposed to misrepresentations that were actually reasonably relied upon by a borrower. It is also conceivable that there could be a case in which a borrower did experience detriment through reasonably relying on a misrepresentation—for example, by having been induced to attend a school he or she would not have otherwise— yet the school provided sufficient value to the borrower or would have provided sufficient value to a reasonable student in the position of the borrower so as to merit less than full, or no, relief. Nevertheless, the school in such a case may still face fines or other enforcement consequences by the Department under its enforcement authority in part 668, subpart F, because a borrower reasonably relied on the school’s misrepresentation to his or her detriment. We disagree that the relief determination process would be subjective. Agency tribunals and State and Federal courts commonly make determinations on relief. We do not believe the process proposed provides a presiding designated Department official or hearing official presiding, as applicable, with more discretion than afforded triers-of-fact in other adjudicative forums. We also disagree with commenters who expressed concerns that borrowers may be disadvantaged due to resource inequities between students and schools. As discussed under ‘‘Process for Individual Borrowers (§ 685.222(e)),’’ under the individual application process, a borrower will not be involved in an adversarial process against a school. In the group processes described in § 685.222(f) to (h), the Department will designate a Department official to present borrower claims, including through any relief phase of the factfinding process. If a borrower does not wish to have the Department official E:\FR\FM\01NOR2.SGM 01NOR2 75976 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES assert his or her claim in the group borrower defense process, the borrower may opt-out of the process and pursue his or her claim under the individual borrower defense process under § 685.222(e). We note that, in determining relief for a borrower defense based on a judgment against the school, where the judgment awards specific financial relief, the relief will be the amount of the judgment that remains unsatisfied, subject to the limitation provided for in § 685.222(i)(8) and any other reasonable considerations. Where the judgment does not award specific financial relief, the Department will rely on the holding of the case and applicable law to monetize the judgment, subject to the limitation provided for in § 685.222(i)(8) and any other reasonable considerations. In determining relief for a borrower defense based on a breach of contract, relief in such a case will be determined according to the common law of contract subject to the limitation provided for in § 685.222(i)(8) and any other reasonable considerations. Changes: We have revised § 685.222(i) to remove references to methods or calculations for relief. We have included factors that will be incorporated by a designated Department official or hearing official deciding the claim, including the COA paid by the borrower to attend the school, as well as the value of the education to the borrower. In addition, the Department official or hearing official deciding the claim may consider any other relevant factors. We have revised § 685.222(i) to clarify how relief is determined for a borrower defense based upon a judgment against the school or a breach of contract by the school. We include that for group borrower defense claims under § 685.222(h), the school has the burden of proof as to any value or benefit of the education. We have also revised Appendix A to describe conceptual examples for relief. Calculation of Relief Comments: Some commenters raised concerns about the appropriateness of the specific factors for consideration, and methods to be applied, in calculating partial relief. Specifically, some commenters were concerned about relying on student employment outcomes to determine the value of a borrower’s education. These commenters noted that graduates exercise substantial discretion in determining what type of employment to pursue after graduation, which would likely impact relevant calculations. These commenters also cited variations in median income throughout the VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 country as another factor that could potentially complicate the calculation process. One commenter objected to consideration of the expected salary for the field, because expected salaries in certain professions are so low. These commenters recommended that earnings benchmarks not be considered in the calculation of relief because of the risk of discrepancies associated with those considerations. Some commenters were concerned about the reliability of the proposed methods for calculating relief in Appendix A. Specifically, commenters raised concerns about the method for calculating relief in paragraph (A). Under this method, relief would be provided in an amount equivalent to the difference between what the borrower paid, and what a reasonable borrower would have paid absent the misrepresentation. These commenters suggested that this assessment would be unreliable because it would involve speculation by the official tasked with valuing a counterfactual. In addition, some commenters disapproved of the method in paragraph (C), which would cap the amount of economic loss at the COA. These commenters suggested that legally cognizable losses often exceed the COA. Some commenters also disapproved of the proposal to discount relief when a borrower acquires transferrable credits or secures a job in a related field. According to these commenters, the discounted relief would not reflect the true harm experienced by the borrowers. These commenters stated that transferrable credits often lose their value because they are either not used, or used at another predatory or lowvalue school. These commenters also argued that discounting relief based on transferrable credits could penalize borrowers with otherwise meritorious defenses who opt to take a teach out. Some commenters also argued that discounting relief when a borrower obtains a job in the field with typical wages may penalize borrowers who succeed at finding work despite the failings of their programs. One commenter was concerned that the method in paragraph (C) may be read to place a burden on the borrower to produce evidence that the education he or she received lacks value. One commenter suggested minimizing the potential for subjectivity by replacing the proposed methods of calculation with a system for scheduling relief based on the nature of the claim. This commenter recommended providing a table outlining the percentage of loan principal to be relieved for each of a series of specific PO 00000 Frm 00052 Fmt 4701 Sfmt 4700 enumerated claims. Another commenter suggested that the Department specify a single theory for calculating damages that would apply in each class of borrower defense cases. Some commenters requested additional information about the circumstances that may impact partial relief determinations. Discussion: We acknowledge commenters’ concerns with the various methods in proposed Appendix A, some of which highlighted specific concerns about different methods’ applicability to various fact-specific scenarios. As discussed earlier, we also appreciate that references to calculations or methods for relief may be confusing. As a result, we have revised Appendix A to reflect conceptual examples to provide guidance to borrowers, schools, and Department employees as to different scenarios that might lead to full, partial, or no relief. As stated in revised § 685.222(i), the examples are not binding on the Department or hearing official presiding over a borrower defense claim. Rather, they are meant to be simple, straight-forward examples demonstrating possible relief scenarios, and the outcomes of any borrower defense case may vary from the examples depending on the specific facts and circumstances of each case. Changes: We have revised Appendix A to describe conceptual examples for relief. Comments: Some commenters were concerned that the proposed regulations would grant Department officials the authority to make determinations for which they are not qualified. Specifically, commenters were concerned that the proposed regulations do not require the Department to rely on expert witnesses for certain calculations, despite the fact that they may be necessary in some cases. Commenters also stressed the importance of ensuring the independence of the officials involved in making relief determinations. Similarly, some commenters requested more specificity and transparency regarding who will be calculating relief and how they will be conducting those calculations. Discussion: We believe that Department officials designated to hear individual claims, and the Department hearing officials who preside over the group claim proceedings have the capability to evaluate borrower defense claims based upon the Federal standard, similar to how Department employees perform determinations in other agency adjudications. As discussed under ‘‘General’’ and ‘‘Group Process for Borrower Defense,’’ E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations the Department will structure the borrower defense proceedings in ways to ensure the independence and objectivity of the Department employees presiding over such processes. With regard to commenters’ concerns about transparency and specificity, as established in § 685.222(e), (g) and (h), the decisions made in the proceedings will be made available to involved parties and will specify the basis of the official’s determination. All of the Department’s administrative determinations are presumptively available for public disclosure, subject to privacy concerns. Changes: None. asabaliauskas on DSK3SPTVN1PROD with RULES Group Relief Comments: Some commenters argued that group relief should be limited to situations in which a preponderance of the evidence shows that no member of the group received any identifiable benefit from his or her education. These commenters suggested that group relief would frustrate the Department’s efforts to ensure that borrowers receive only the relief to which they are entitled. These commenters suggested that in the limited circumstances where group relief is provided, the amount should be determined based on a statistically valid sample of students. Some commenters also opposed the Department’s proposal to consider potential cost to taxpayers in making group relief determinations. Discussion: Section 685.222(a)(2), for loans first disbursed after July 1, 2017, explicitly states that borrower defenses must be established by a preponderance of evidence. This requirement applies regardless of whether the borrower defenses at issue are raised in the procedure for an individual borrower in § 685.222(e) or in the group processes under § 685.222(f) to (h). However, for group claims, § 685.222(f) establishes that the group process may be initiated upon the consideration of factors including the existence of common facts and claims among the members of the group. How the preponderance of evidence requirement may apply in group borrower defenses cases may vary from case to case. Additionally, as discussed earlier, for cases of substantial misrepresentation, the starting point for any relief determination is the full amount of the borrower’s costs incurred to attend the institution. We have revised § 685.222(i) to provide that in such cases against an open school, the burden shifts to the school to prove the existence of any offsetting value to the borrowers provided by the education paid for with the proceeds of the loans at issue. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 We disagree with commenters that the regulation should specify that relief should be based upon a statistically valid sample of students at this time. While a statistically valid sample may be appropriate for some cases, we believe the determination of what may be the criteria for an appropriate sample for group borrower defense cases should be developed on a case by case basis. We discuss our reasons for including fiscal impact as a factor for consideration in the initiation of group processes under ‘‘Group Process for Borrower Defense.’’ Section 685.222(i), which pertains to the relief awarded for either a group or individual borrower defense claim, does not include a consideration of fiscal impact. Changes: We have revised § 685.222(i) to provide that in group borrower defense cases against an open school, the burden shifts to the school to prove the existence of any offsetting value to the students provided by the education paid for with the proceeds of the loans at issue. Expand the Scope of Available Relief Comments: Some commenters argued that full relief must extend beyond loans, costs, and fees to account for other expenses associated with school attendance. These commenters cited expenses such as travel expenses, costs of not pursuing other opportunities, child care expenses, consequential losses, and nonfinancial harms including pain and suffering. Commenters also noted that borrowers who attend fraudulent schools often lose out on portions of their lifetime Federal loan and grant eligibility, effectively losing several thousands of dollars in Pell grants that could be used towards other educational opportunities. To support the expansion of relief, one commenter cited State unfair and deceptive practices laws, under which all types of harms—direct and consequential, pecuniary and emotional—may provide the basis for relief. Some commenters argued that relief should include updates to consumer reporting agencies to remove adverse credit reports. Citing the impact of negative credit reports on borrowers’ ability to find employment, own a home, etc., commenters urged the Department to adopt language clarifying that any adverse credit history pertaining to any loan discharged through a borrower defense will be deleted. Some commenters suggested that the language in proposed § 685.222(i)(4)(ii) conform to the language in proposed § 685.206(c)(2)(iii), which requires the PO 00000 Frm 00053 Fmt 4701 Sfmt 4700 75977 Department to fix adverse credit reports when it grants discharges. Additionally, some commenters argued that relief should include a determination that the borrower is not in default on the loan and is eligible to receive assistance under title IV. One commenter requested simplification of the language describing available relief, specifically, removal of the portion of § 685.222(i)(5) describing the unavailability of nonpecuniary relief on the basis that the provision would cause confusion. Discussion: The Department’s ability to provide relief for borrowers is predicated upon the existence of the borrower’s Direct Loan, and the Department’s ability to provide relief for a borrower on a Direct Loan is limited to the extent of the Department’s authority to take action on such a loan. Section 455(h) of the HEA, 20 U.S.C. 1087e(h), gives the Department the authority to allow borrowers to assert ‘‘a defense to repayment of a [Direct Loan],’’ and discharge outstanding amounts to be repaid on the loan. However, section 455(h) also provides that ‘‘in no event may a borrower recover from the Secretary . . . an amount in excess of the amount the borrower has repaid on such loan.’’ As a result, the Department may not reimburse a borrower for amounts in excess of the payments that the borrower has made on the loan to the Secretary as the holder of the Direct Loan. Additionally, § 685.222(i)(8) also clarifies that a borrower may not receive non-pecuniary damages such as damages for inconvenience, aggravation, emotional distress, or punitive damages. We recognize that, in certain civil lawsuits, plaintiffs may be awarded such damages by a court. However, such damages are not easily calculable and may be highly subjective. We believe that excluding non-pecuniary damages from relief under the regulations would help produce more consistent and fair results for borrowers. The Department official or the hearing official deciding the claim would afford the borrower such further relief as the Department official or the hearing official determines is appropriate under the circumstances. As specifically noted in § 685.222(i)(7), that relief would include, but not be limited to, determining that the borrower is not in default on the loan and is eligible to receive assistance under title IV of the HEA, and updating reports to consumer reporting agencies to which the Secretary previously made adverse credit reports with regard to the borrower’s Direct Loan. We do not E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75978 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations believe a modification of this provision to conform with § 685.206(c)(2)(iii) is necessary. Changes: None. Comments: Some commenters suggested that the proposed regulations could result in excessive institutional liability. These commenters argued that institutions should be liable under a successful claim only for costs related to tuition and fees, rather than all amounts borrowed. Commenters supported limiting claims for relief to the payment of loans issued under title IV, and only the portion of loans directly related to the costs of the education. Some commenters proposed that relief be limited to funds actually received by the institution. One commenter cited the measure of student loan debt contained in the Department’s Gainful Employment regulations to support this proposed cap on relief. In support of this position, several commenters argued that some students borrow excessively, and institutions play a limited role in determining the level or purpose of student borrowing. These commenters opposed holding institutions liable for loans borrowed to support a student’s living expenses because of the attenuated nature of the nexus between any act or omission underlying a valid borrower defense claim and a student’s living expenses while enrolled. These commenters were concerned that assigning responsibility to schools in excess of tuition and fees would constitute an unjustifiable, unprecedented expansion of potential institutional liability. Discussion: Since their inception, the Federal student loan programs were designed to support both tuition and fees and living expenses in recognition of the fact that students need resources such as food and housing when they are pursuing their educations. Indeed, the HEA’s definition of cost of attendance, 20 U.S.C. 1087ll, includes tuition, fees, books, supplies, transportation, miscellaneous personal expenses including a reasonable allowance for the documented rental or purchase of a personal computer, room and board, childcare, and expenses related to a student’s disability if applicable. When a student makes the choice to attend an institution, he is also choosing to spend his time in a way that may require him to take out Federal loans for living expenses, and very likely to forgo the opportunity to work to defray those costs from earnings. If he had not chosen to attend the institution, he would not have taken out such loans for living expenses: His Federal aid eligibility depends on his attendance at the institution. Therefore we believe VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 that an institution’s liability is not limited to the loan amount that the institution received, since it does not represent the full Federal loan cost to students for the time they spent at the institution.36 Regarding comments suggesting that some students borrow excessively and that institutions play a limited role in determining borrowing levels, it is important to note that institutions have the discretion to determine a reasonable COA based on information they have about their students’ circumstances. Limiting gainful employment measurements to amounts borrowed for tuition and fees was reasonable for the context in which that approach was taken—measurement of eligibility of an entire program, based on borrowing decisions made by an entire cohort of completers. That context is not the paradigm for considering actual loss to individual borrowers. As discussed here, an institution may already face exposure in a private lawsuit for amounts greater than the amount the institution charged and received as tuition and fees, and the commenter offers no reason, and we see none, why a different rule should apply to determining the extent of the institution’s liability for the same kinds of claims if successfully proven in the borrower defense context. Changes: None. Fiscal Impact Considerations Inappropriate Comments: Commenters argued that full relief should be provided without consideration of fiscal concerns. Some commenters were concerned that consideration of fiscal impact would lead to groups of borrowers being denied relief to which they are entitled because of financial concerns. These commenters acknowledged taxpayer interests, but stated that taxpayers would benefit in the long term from a presumption of full relief because the presumption would deter fraud and 36 Common law recognizes that a party who may rescind a transaction and obtain restitution from the defendant of amounts paid to the defendant may also assert a claim for related expenditures made in reliance on the rescinded transaction. Compensation of such loss by an award of damages is a remedy different in kind from rescission and restitution, but the remedies are not necessarily inconsistent when the claimant’s basic entitlement is to be restored to the status quo ante. Damages measured by the claimant’s expenditure can be included in the accounting that accompanies rescission, in order to do complete justice in a single proceeding. Recovery of what are commonly called ‘‘incidental damages’’ may thus be allowed in connection with rescission, consistent with the remedial objective of restoring the claimant to the precontractual position. Restatement (Third) of Restitution and Unjust Enrichment, § 54 note (i). PO 00000 Frm 00054 Fmt 4701 Sfmt 4700 increase institutional accountability. Some commenters also suggested that partial relief would negatively impact Department incentives and conduct by, for example, reducing the Department’s incentive to monitor schools appropriately on the front end. One commenter opposed consideration of fiscal impact because of concerns about the Department’s potential to profit off of the student loan program. Discussion: We discuss our reasons for including fiscal impact as a factor for consideration in the initiation of group processes under ‘‘Group Process for Borrower Defense.’’ Section 685.222(i), which pertains to the relief awarded for either a group or individual borrower defense claim, does not include a consideration of fiscal impact. Changes: None. Institutional Accountability Financial Responsibility General Standards § 668.171 Scope of Rulemaking Retroactivity and Authority Comments: Commenters argued that the proposed financial protection triggers exceeded the Department’s authority under the HEA to assess financial responsibility on the ground that the proposed regulations would be impermissibly retroactive. In particular, commenters objected to the proposed requirement in § 668.171(c)(3) that a school is not financially responsible if it has been required by its accreditor to submit a teach-out plan because of a Department action to limit, suspend, or terminate the school, or if its accreditor has taken certain actions due to failure to meet accreditor standards and not later notified the Department that the failure has been cured. Others objected that proposed § 668.171(c)(1)(i)(A) is also impermissibly retroactive by providing that a school that, currently or during the three most recently completed award years, is or was required to pay a debt or liability arising from a Federal, State, or other oversight entity audit or investigation, based on claims related to the making of a Federal loan or the provision of educational services, or that settles or resolves such an amount that exceeds the stated threshold, is not financially responsible. Under proposed § 668.175(f)(1)(i), an institution affected by either § 668.171(c)(1)(i)(A) or (c)(3) could continue to participate in the title IV, HEA programs only under provisional certification and by providing financial protection in an amount not less than 10 percent of the amount of Direct Loan funds or title IV, E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES HEA funds, respectively, received in the most recently completed fiscal year. Discussion: None of the litigation or other provisions of the regulation are impermissibly retroactive. They attach no new liability to an event or transaction that was permissible at the time it occurred and that occurred prior to the effective date of the regulations. They simply address the risk that certain events that occurred prior to the effective date of the regulations create risks that warrant protection now. The risks in these instances are that these suits, and the other events included in § 668.171(c), can cause the institution to close or so substantially reduce operations as to generate closed school discharge claims, borrower defense claims, or both, from the students who are directly affected by the action at issue. The school is liable for borrower defense claims and closed school discharge claims; the requirement that the school provide financial protection does not increase any liability that would otherwise attach, but merely provides a resource that the Department may access to meet liabilities that would already arise if borrowers were to seek discharges on either ground. In either case, the Department would establish any such liability in the same manner in which it would were there no protection provided, and would release or refund any portion of the financial protection that was not needed to satisfy any claims established under those procedures, in which the school would have the same opportunity to object to the claims and be heard on those objections as it would have if no protection had been provided. Regulated parties have repeatedly challenged Department rules that attached particular new consequences to actions that have already occurred. Courts have regularly rejected claims that regulations that operate like the regulations adopted here are impermissibly retroactive. A regulation is unconstitutionally retroactive if it ‘‘alter[s] the past legal consequences of past actions’’ 37 or, put another way, if it ‘‘would impair rights a party possessed when he acted, increase a party’s liability for past conduct, or impose new duties with respect to transactions already completed.’’ 38 37 Ass’n of Private Sector Colleges & Universities v. Duncan, 110 F. Supp. 3d 176, 196 (D.D.C. 2015), aff’d sub nom. Ass’n of Private Sector Colleges & Universities v. Duncan, 640 F. App’x 5 (D.C. Cir. 2016) (internal citations removed) 38 Ass’n of Proprietary Colleges v. Duncan, 107 F. Supp. 3d 332, 356 (S.D.N.Y. 2015) (gainful employment measured by using debt and earnings incurred prior to effective date of new rule); see also: Ass’n of Accredited Cosmetology Sch. v. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Thus, whether a regulation ‘‘operates retroactively’’ turns on ‘‘whether the new provision attaches new legal consequences to events completed before its enactment.’’ 39 It is, however, well settled that ‘‘[a] statute is not rendered retroactive merely because the facts or requisites upon which its subsequent action depends, or some of them, are drawn from a time antecedent to the enactment.’’ 40 Nor is a statute impermissibly retroactive simply because it ‘‘upsets expectations based in prior law.’’ 41 Like each of the regulations challenged in these cases, the present regulations in some instances would attach prospectively consequences for certain actions that occurred prior to the effective date of the regulations, but would not attach any new liability to those actions or transactions that were permissible when the events occurred. Moreover, we have clarified that the regulations apply to any triggering events that occur on or after July 1, 2017. We have also removed the two triggers highlighted by these commenters as looking to certain past events in a way that mitigates almost all of the commenters’ concerns. First, we modified the accrediting agency actions trigger substantially, to assess as an automatic trigger 42 only the effect of a closure of a school or location pursuant to a teach-out requirement, and consider other accreditor actions occurring in the past three years only as a discretionary trigger. There is no three-year look-back in the automatic trigger. For this and other discretionary triggers, there is an opportunity for further review of the impact of those events. We have removed the three-year look-back in the lawsuits and other actions trigger. These Alexander, 774 F. Supp. 655, 659 (D.D.C. 1991), aff’d, 979 F.2d 859 (D.C. Cir. 1992), and order vacated in part sub nom. Delta Jr. Coll., Inc. v. Riley, 1 F.3d 45 (D.C. Cir. 1993) and Ass’n of Accredited Cosmetology Sch. v. Alexander, 979 F.2d 859, 864 (D.C. Cir. 1992) (application of cohort default rate to eligibility using pre-rule data). 39 Id. 40 Ass’n of Proprietary Colleges v. Duncan, 107 F. Supp. 3d at 356. 41 Id. 42 Under the proposed regulations, an institution would not be financially responsible for at least one year if it was subject to a triggering event that exceeded a materiality threshold or for a State or accrediting agency action, three years after that action. In these final regulations, an institution is not financially responsible if an automatic triggering event such as a lawsuit or loss of GE program eligibility produces a recalculated composite score of less than 1.0 or for a 90/10 or CDR violation or SEC action, the occurrence of that violation or action. In both the NPRM and these final regulations, discretionary triggers refer to actions, conditions, or events that are evaluated by the Department on a case-by-case basis to determine whether they have a material adverse impact on the financial condition or operations of the institution. PO 00000 Frm 00055 Fmt 4701 Sfmt 4700 75979 changes are described in more detail in the sections specific to these triggers. Finally, as we have described, the final regulations permit an institution to demonstrate, either when it reports the occurrence of a triggering event or in an action for failure to provide a required letter of credit or other financial protection, that an event or condition no longer exists or has been resolved or that it has insurance that will cover the debts and liabilities that arise at any time from that triggering event. Changes: We have revised §§ 668.90(a)(iii) and 668.171(h) to include consideration of insurance; we have removed the three-year period for review from § 668.171(c); we have revised the teach-out provisions in § 668.171(c)(1)(iii) to consider only the effect on the overall institutional financial capability of closures of locations or institutions as determined by recalculating the institution’s composite score, as discussed more fully under the heading ‘‘Teach-out Plan’’; and we have revised § 668.171(b) to provide that the regulations address only those triggering events or conditions listed in § 668.171(c) through (g) that occur after July 1, 2017. Comments: Several commenters contended that the proposed triggers in § 668.171(c) fail to take into account the provisions in section 498(c)(3) of the HEA that require the Secretary to determine that an institution is financially responsible if the school can show, based on an audited and certified financial statement, that it has sufficient resources to ensure against precipitous closure, including the ability to meet all of its financial obligations. To support this contention, the commenters stated that the proposed regulations do not provide a process or procedural mechanism for an institution to make this statutory showing before the Department would require the institution to submit a letter of credit in response to running afoul of an automatic trigger. Similarly, some commenters stated that requiring financial protection by reason of the occurrence of a single triggering event was contrary to the requirement in section 498(c)(1) of the HEA that the Department assess the financial responsibility of the institution in light of the total financial circumstances of the institution. Other commenters stated that section 498(c) of the HEA requires the Department to assess financial responsibility based solely on the audited financial statements provided by the institution under section 487(c) of the HEA. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75980 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Discussion: Section 498(c) of the HEA directs the Secretary to determine whether the institution ‘‘is able . . . to meet all of its financial obligations, including (but not limited to) refunds of institutional charges and repayments to the Secretary for liabilities and debts incurred in programs administered by the Secretary.’’ 20 U.S.C. 1099c(c)(1). The statute uses the present tense to direct the Secretary to assess the ability of the institution to meet current obligations. The statute then provides that the Secretary shall also develop criteria based on financial ratios, which are to be measured and reported in audited financial statements. 20 U.S.C. 1099c(c)(2), (5). Obligations that accrued in the past may be reflected in financial statements showing the institution’s financial status as of the close of the most recent institutional fiscal year, which are to be submitted to the Department ‘‘no later than six months after the last day of the institution’s fiscal year.’’ 34 CFR 668.23(a)(4). Obligations that accrue after the close of that fiscal year are not included in those statements, and those losses that are considered probable may receive limited recognition in those statements. Potential losses from pending litigation that are not yet considered probable are not included in those statements. Thus, as the commenters state, the statute directs the Secretary to take into account ‘‘an institution’s total financial circumstances in making a determination of its ability to meet the standards herein required.’’ 20 U.S.C. 1099c(c)(2). Far from precluding the Secretary from giving controlling weight to a single significant occurrence in making this determination, the statute recognizes that the Secretary may do so if certain enumerated single adverse events have occurred in the past two to five years (e.g., audit liabilities exceeding five percent of the institution’s prior year title IV, HEA funding, or a limitation, suspension or termination action or settlement of such an action). 20 U.S.C. 1099c(e). The Secretary has since, at least the 1994 regulations, consistently considered even one such ‘‘past performance’’ event as sufficient grounds to render an institution not financially responsible even if it met or exceeded the requisite composite financial score, and if the Secretary nevertheless permitted the institution to participate, the institution was required to do so under provisional certification with financial protection. 34 CFR 668.174(a), 668.175(f), (g). The current regulations have also considered an institution not financially responsible if the institution is currently VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 delinquent by at least 120 days on trade debt, and at least one creditor has sued. 34 CFR 668.171(b)(3). Thus, in considering the institution’s total financial circumstances, the Secretary has consistently regarded a single such occurrence as a sufficient threat to the institution’s ability ‘‘to meet . . . its financial obligations’’ as to make the institution not financially responsible. In so doing, the current regulations do not delegate to the suing creditor, or to the guarantor that brought the limitation, suspension, or termination action, the determination of the financial responsibility of the institution. To the contrary, the current regulations already identify particular past or present events as raising significant threats to the institution’s ability to meet current obligations to creditors, to students, and to the taxpayer. The changes to the financial responsibility regulations articulate a more comprehensive list of adverse events that similarly call into question the institution’s ability to meet current and impending obligations. Changes: None. Comments: Some commenters argued that under the APA, the Department cannot enact regulations applicable to time periods prior to the enactment of those regulations and therefore should remove the proposed § 668.171(c)(3), which would impose penalties on an institution that is currently, or was any time during the three most recently completed award years, subject to an action by its accrediting agency. Discussion: As discussed above, in response to the commenters’ objection that the rules are impermissibly retroactive, they are not because they affect only future participation. In light of the adoption of the composite score methodology, in this section, we evaluate risks under that methodology as they affect the current financial responsibility of the institution. We evaluate on a three-year look-back period, as a discretionary triggering event, only certain accreditor actions. Changes: We have revised § 668.171(c)(1)(i) so that it does not include events that occurred in the prior three years, we have revised § 668.171 to apply to events occurring on or after July 1, 2017, and we have relocated accreditor actions regarding probation and show cause to § 668.171(g)(5) as discretionary triggers. Penalty-Financial Protection Comments: A commenter stated that requiring the institution to provide financial protection constituted a penalty on the institution, and that requiring the institution to provide such PO 00000 Frm 00056 Fmt 4701 Sfmt 4700 protection from its own funds constituted a deprivation of the institution’s property interest in those institutional funds. The commenter stated that the requirement would also deprive the institution of its liberty interest by stigmatizing it. The commenter stated that the proposed requirement offered the institution no opportunity to dispute the requirement prior to the deprivation of these interests, and thus the deprivation would be imposed without the due process required by applicable law. The commenter stated that Congress requires the Department to provide schools with meaningful procedures before the imposition of a significant penalty. Specifically, the commenter stated that section 487 of the HEA requires the Department to afford schools ‘‘reasonable notice and opportunity for hearing’’ before imposing a ‘‘civil penalty.’’ This requirement applies when the Department seeks to limit, suspend, or terminate the school’s participation in any title IV, HEA program; determine that a school has made a substantial misrepresentation; or determine that a school has violated statutes or regulations concerning the title IV, HEA programs, each of which carry severe penalties. The commenter asserted that the required financial protection under this rule constitutes a civil penalty under the HEA, and is in fact far more onerous than the other examples in the HEA. Accordingly, the commenter contended that the Department must afford parties the same process that Congress contemplated in analogous circumstances. Discussion: The requirement that the school provide financial protection is not a ‘‘penalty’’ under the HEA, which clearly labels as ‘‘civil penalties’’ what the regulations refer to as ‘‘fines.’’ 20 U.S.C. 1094(c)(3)(B); 34 CFR 668.84. In contrast, section 498(c) of the HEA refers to financial protections using completely different terms: ‘‘third party guarantees,’’ ‘‘performance bonds,’’ and ‘‘letters of credit.’’ The fact that the financial protections may inconvenience or burden the school in no way makes their requirement a ‘‘penalty.’’ However, current regulations already require the Department to provide the school with the procedural protections that the commenter seeks. 34 CFR 668.171(e) requires that the Department enforce financial responsibility standards and obligations using the procedures pertinent to the school’s participation status; for fully certified schools, the regulations require the Department to use termination or limitation actions under subpart G of E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations part 668 to enforce the requirement that the school’s participation be terminated for lack of financial responsibility, or that the school’s continued participation be reduced to provisional participation status and further conditioned on the provision of financial protection. Current regulations already assure that the school will receive all the procedural protections to which the HEA entitles it, not because the Department would deprive the school of its property right in its funds (which the financial standards would not do), but because the method of enforcing the financial responsibility obligation is through a termination or limitation action, subject to the procedural protections of an administrative hearing. 34 CFR part 668, subpart G. These requirements will not change under the new regulations. Section 668.90(a) affords the school the opportunity to demonstrate, in the administrative proceeding, that a proposed limitation or termination is ‘‘unwarranted.’’ That same regulation, however, includes some 14 specific circumstances in which the hearing official has no discretion but to find that the proposed action is ‘‘warranted’’ if certain predicate facts are proven. Among these restrictions is a provision that, in a proposed enforcement action based on failure to provide ‘‘surety’’ in an amount demanded, the hearing official must find the action warranted unless the hearing official concludes that the amount demanded is ‘‘unreasonable.’’ In addition, § 668.174 provides explicit, detailed, curative or exculpatory conditions that must be met for a school subject to a past performance issue to participate. However, these substantive requirements are not incorporated in subpart G of part 668, the regulations regarding the conduct of limitation or termination proceedings. This may have created the impression that an institution subject to the requirements of § 668.174 could raise a challenge to those requirements in an administrative action to terminate or limit the institution that does not meet the requirements of § 668.174. This was never the intent of the Department. We therefore revise the regulations in § 668.90 governing hearing procedures to make clear that the requirements in current § 668.174 that limit the type and amount of permitted curative or exculpatory matters apply in any administrative proceeding brought to enforce those requirements. As for the restriction in the final regulations on challenges to a requirement that the school provide the ‘‘surety’’ or other VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 protection, the Department is updating and expanding one of the existing 14 provisions in which an action must be found warranted if a predicate fact is proven—in this case, the occurrence of certain triggering events, established through notice-and-comment rulemaking, that pose significant risk warranting the provision of adequate financial protection, in a minimum amount also established as sufficient through this same notice-and-comment rulemaking, with any added amount demanded and justified on a case-bycase basis. The Department is significantly revising the triggers proposed in the NPRM to simplify and reduce the number of conditions or occurrences that qualify as automatic triggers. As we discuss in adopting the composite score methodology, we measure the effect of most of the triggering events not in isolation, but only as each may affect the overall financial strength of the institution, as that strength was most recently assessed under the financial ratio analysis adopted in current regulations. § 668.172. And, for all discretionary triggers, the Department undertakes to assert a demand for protection only on a case-by-case basis, with full articulation of the reasons for the requirement.43 For these discretionary triggers, a school may contest not only whether the predicate facts have actually occurred, but also whether the demanded ‘‘surety’’—financial protection—is reasonable. Changes: We have revised § 668.90(a)(3) to incorporate the limitations contained in current § 668.174, as well as the limits on challenges to demands for financial protection based on the automatic triggers in § 668.171(c)–(f) as modified in these final regulations. Composite Score and Triggering Events General Comments: Some commenters believed that the Department should not promulgate new financial responsibility requirements, or have otherwise 43 As discussed with regard to determining the appropriate amount of financial protection, ordinarily the expected result of closure or a significant reduction in operations is closed school discharge claims. We recognize that in some instances financial protection may be warranted for an institution that does not participate in a title IV, HEA loan program, and its closure thus cannot generate closed school claims. Such an institution remains subject to a demand based on a discretionary assessment of other potential losses, and we have revised § 668.90(a)(3) to ensure that such an institution can object to a demand for financial protection if that demand was based solely on the 10 percent minimum requirement generally applicable. PO 00000 Frm 00057 Fmt 4701 Sfmt 4700 75981 engaged in a rulemaking to do so, without reviewing and making changes to the composite score methodology used in the current financial responsibility standards in subpart L of part 668, particularly in view of changing accounting standards, and the manner in which the Department applies, calculates, and makes adjustments to the composite score. Similarly, other commenters contrasted the process used to develop these financial responsibility amendments with the process used by the Department to develop the subpart L standards. The commenters noted that, in developing the subpart L standards, the Department engaged in systematic, sustained efforts to study the issue and develop its methodology through the formal engagement and aid of KPMG, an expert auditing firm, with significant community involvement. That process took approximately two years, and began with empirical studies by KPMG into the potential impact of the rule over a year before the issuance of any proposed language. The commenters stated that, in this case, the Department is rushing out these revisions without the necessary and appropriate analysis. Commenters noted that the Department produced draft language on the triggers and letter of credit requirements in the second negotiated rulemaking session, but with no significant accompanying analysis or basis for its proposal, and did not consult effectively or sufficiently with affected parties or prepare sufficient information and documentation to convey, or for the negotiated rulemaking panel to understand, the impact of this portion of the proposed regulations. Some commenters were concerned that the Department did not harmonize the proposed financial responsibility provisions with the current composite score requirements and questioned whether it was reasonable for the Department to require an institution with the highest composite score of 3.0 to secure one or more letters of credit based on triggering events. The commenters further questioned why the Department proposed numerous and overlapping requirements, if the Department believes that the current composite score is a valid indicator of an institution’s financial health. Overlapping Triggers Some commenters argued that it would be unnecessarily punitive to list as separate triggering events, and thereby impose stacking letter of credit requirements for, items that may be connected to the same underlying facts or allegations. For example, a lawsuit or E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75982 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations administrative proceeding settled with a government oversight agency for an amount exceeding a set threshold could lead an institution’s accrediting agency to place the institution on probation, or an institution that fails the 90/10 revenue requirement might thereby violate a loan covenant. As another example, commenters noted that an institution could be subject to a lawsuit or multiple lawsuits about the same underlying allegations, an accrediting agency may take action against the institution in connection with the same allegations, and a State agency may cite the institution for failing State requirements that relate to those same allegations. The commenters stated that multiple triggering events did not necessarily warrant additional financial protection and believed that this ‘‘stacking’’ of triggers is especially punitive to publicly traded institutions, which may be required to or voluntarily elect to disclose certain triggering events, such as lawsuits in reports to the SEC where making such disclosures is then itself an independent trigger. In this case, the commenters believed it was unfair to penalize a publicly traded institution twice, while any other institution with fewer shareholders or one that opts to raise capital privately would be subject to only one letter of credit requirement. Commenters objected that it would be theoretically possible that a school could be required to post letters of credit exceeding 100 percent of the title IV, HEA funds the school receives, effectively crippling the school. The commenters cautioned that the Department should not require multiple letters of credit stemming from the same underlying facts or allegations—rather, the rules should reflect a more refined approach for setting an appropriate level of financial protection for each unique set of facts or allegations. The commenters suggested that to ensure that an institution provides the amount of financial protection that relates specifically to its ability to satisfy its obligations, the Department should evaluate each triggering event that occurs to determine whether any additional financial protection is needed. A few commenters suggested that, rather than applying the proposed triggering events in a one-size-fits-all manner, the Department should consider other institutional metrics that serve to mitigate concerns about institutional viability and title IV, HEA program risks. For example, the commenters suggested that the Department could presumptively exclude from many of the new triggers VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 those institutions that have low and stable cohort default rates, consistently low 90/10 ratios, a general lack of accrediting or State agency actions, or any combination of these items. The commenters reasoned that, in the context of the NPRM, these attributes would generally indicate strong student outcomes and less likelihood of borrower defense claims arising from the institution. Or, the Department could provide that institutions with cohort default rates and 90/10 ratios below specified thresholds would not be required to post cumulative letters of credit under the new general standards of financial responsibility. Similarly, the commenters urged the Department to assess the circumstances of each triggering event to determine whether any additional protection is needed rather than requiring cumulative letters of credit for each of the triggering events. The commenters believed that by taking these alternate approaches, the financial responsibility regulations could be tailored to assess institutional risk profiles on a more holistic basis, rather than in the generally nondiscerning manner reflected by the NPRM. Other commenters requested that the Department specify in the final regulations the duration of each letter of credit for each triggering event, noting that in the preamble to the NPRM, the Department stated that schools subject to an automatic trigger would not be financially responsible for at least one year based on that trigger, and in some instances, for as long as three years after the event. A commenter asserted that the institution should be provided the opportunity to demonstrate by audited financial statements that it had the resources to ensure against precipitous closure pursuant to section 498(c)(3)(C) of the HEA. Discussion: After carefully considering the comments, the objective of the changes that we proposed, and the availability of other measures, we are changing the method of assessing the effect of many of the triggering events. We explain here briefly the composite methodology currently used to evaluate financial strength, and how we will use the composite score methodology to evaluate whether, and how much, those triggering events actually affect the financial capability of the particular institution. In addition, as discussed later in this preamble, we are revising and refining the triggers to consider as discretionary triggering events several of the events included as automatic triggers in the NPRM. PO 00000 Frm 00058 Fmt 4701 Sfmt 4700 The composite score methodology in subpart L used under current regulations is the product of a comprehensive study of the issue and of numerous financial statements of affected institutions, as well as substantial industry involvement. The 1997 rulemaking that adopted this method established a basic model for evaluating financial responsibility that was intended to serve as the core of the Department’s evaluation process for proprietary and private non-profit institutions, replacing a piecemeal approach still reflected in § 668.15(b)(7), (8), and (9). The regulations in subpart L were adopted to replace the prior structure, in which an institution was required to satisfy a minimum standard in each of three independent tests. The Department replaced that with ‘‘a ratio methodology under which an institution need only satisfy a single standard—the composite score standard. This new approach is more informative and allows a relative strength in one measure to mitigate a relative weakness in another measure.’’ 62 FR 62831 (Nov. 25, 1997).44 However, we note that even the prior financial responsibility standards considered whether the school was subject to a pending administrative action or suit by a Federal agency or State entity. § 668.15(d)(2)(ii)(C). Section 668.15 contained, and still contains, provisions addressing matters that may well occur after the audited period—for example, delinquency on an existing debt obligation, and a suit by at least one creditor, § 668.15(b)(4)(ii), as well as the same familiar past performance standards regarding parties with substantial control over the institution or the institution itself. 34 CFR 668.15(c).45 Although the 1997 regulations replaced the three independent financial ratio tests with the new composite score methodology as the core measure of financial responsibility, 44 The composite score methodology assesses three aspects of financial strength but, unlike the prior method, assigns relative weights to each of the three assessments to produce a single, ‘‘composite’’ score. 45 The 1994 financial responsibility regulations implemented the provision of section 498(c)(3)(C) of the HEA that would have allowed an institution that failed other financial responsibility to demonstrate by audited financial statements that it would not pose a risk of ‘‘precipitous closure.’’ § 668.15(d)(2)(ii). The 1997 regulations supplanted the standards in § 668.15 with new subpart L, which centered the assessment of financial responsibility on the composite score methodology. The Department there adopted the ‘‘zone’’ assessment to assess ‘‘precipitous closing’’ rather than the separate audited financial statement showing previously permitted. 62 FR 62860–62862 (1997). E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations those regulations retained most of the accompanying provisions dealing with examples of financial risks that would not necessarily or even ordinarily be reflected in the audited financial statements on which the composite score rests. The Department made clear in the NPRM that, despite requests to revisit or modify the composite score component of the financial responsibility regulations, we were not doing so. 81 FR 31359. Thus, we retain here unchanged the methodology that the commenters laud as the product of careful, comprehensive, and engaged development. In these final regulations the Department addresses the significance of new events that occur after the close of an audited period, or that are not recognized, or not fully recognized, and reflected in audited financial statements, to assess whether the school, regardless of its composite score, ‘‘is able to provide the services described in its publications and statements, to provide the administrative resources necessary to comply with the requirements of this title [title IV of the HEA], and to meet all its financial obligations. . . .’’ 20 U.S.C. 1099c(c)(1). In doing so, we are expanding the consideration of events that would make a school not financially responsible in the near term—from the single example in current regulations (commercial creditor lawsuits) to other major lawsuits and other events that pose a potential material adverse risk to the financial viability of the school. In the negotiated rulemaking meetings, and in the NPRM, we articulated the adverse events that recent history indicates pose a significant risk to the continued ability of an institution to meet these several obligations. We address elsewhere in this preamble comments directed at events that pose particular risks, but discuss here the manner in which these events will be evaluated. The composite score methodology, as commenters stressed and as we acknowledge, is designed to measure the viability of an institution from three different aspects and develop a score that assigns relative weight to each aspect to produce a score showing the relative financial health and viability of the institution. In general, institutions with a composite score of 1.5 or more are financially responsible; those with a score between 1.0 and 1.5 are in the ‘‘zone’’ and subject to increased reporting and monitoring; those with a score below 1.0 are not financially responsible, and may participate only on conditions that include providing financial protection to the Department. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 However, the limitations of the existing composite score methodology are twofold: The score is calculated based on the audited financial statements for the most recent fiscal year of the institution, and the audited financial statements recognize threatened risks only if accounting rules require the institution to recognize those events. If those events are recognized, however, the composite score can readily assess their effect on the viability of the institution, with due regard for the actual financial resources of the institution, including its ability to meet exigencies with internal resources and to borrow to meet them. The institution’s composite score in each instance has already been calculated; to assess the effect of a threat or event identified in these regulations, the institution’s financial statements on which that composite score was calculated will be adjusted to reflect the amount of loss attributed to, and other impacts of, that threat, and based on the adjusted statements, the Department will recalculate the institution’s composite score. This recalculation will occur regularly as threats or events identified in these regulations are identified. By adopting this approach, the final regulations provide an individualized assessment rather than the one-size-fits-all method proposed in the NPRM that commenters found unrealistic. Unless other conditions apply, under the current regulations, an institution that undergoes a routine assessment of financial responsibility and achieves a composite score of 1.5 or greater may continue to participate without providing financial protection; an institution with a score between 1.0 and 1.5 may participate subject to heightened reporting and scrutiny; and an institution with a composite score below 1.0 is not financially responsible and may participate only with financial protection.46 §§ 668.171(b)(1), 668.175(c), 668.175(f). Under the approach we adopt here, where the recognition of the triggering event produces a recalculated composite score of 1.0 or greater, we will regard the event as not posing a risk that makes or is likely to make the institution not financially responsible, and will therefore not require financial protection. If the recognition of the 46 As provided under § 668.175(f)(3), an institution that has a composite score of less than 1.0 is not financially responsible until it achieves a composite score of 1.5 or higher. In other words, if an institution with a composite score of less than 1.0 has in the following year a composite score between 1.0 and 1.5, the institution is still subject to the requirements under the provisional certification alternative, including the letter of credit provisions, even though it scores in the zone. PO 00000 Frm 00059 Fmt 4701 Sfmt 4700 75983 event or risk produces a failing composite score—less than 1.0—the institution is required to provide financial protection.47 For the purpose of recalculating an institution’s composite score, as detailed in Appendix C to these regulations, the Department will make the following adjusting entries to the financial statements used to calculate an institution’s most recent composite score. For clarity, the adjusting entries refer to the line items in the balance sheet and income statements illustrated in Appendix A for proprietary institutions and Appendix B for nonprofit institutions. For a proprietary institution, for events relating to borrower-defense lawsuits, other litigation, or debts incurred as a result of a judicial or administrative proceeding or determination, or for a withdrawal of owner’s equity, the Department will debit Total Expenses, line item #32, and credit Total Assets, line item #13, for the amount of the loss—the amount of relief claimed, the debt incurred, the amount withdrawn, or other amount as determined under § 668.171(c)(2). Except for the withdrawal of owner’s equity, the corresponding entries for a non-profit institution are a debit to Total Expenses, line item 38b (unrestricted), and a credit to Total Assets, line item #12, for the amount of the loss. For a proprietary institution, for events relating to a closed location or institution or the potential loss of eligibility for GE programs, the Department will debit Total Income, line item #27, and credit Total Assets, line item #13, for the amount of the loss. The loss is the amount of title IV, HEA funds the institution received in the most recently completed fiscal year for the location or institution that is closing or for the GE programs that are in jeopardy of losing their eligibility for title IV, HEA funds in the next year. In addition, the Department will debit Total Assets, line #13, and credit Total Expenses, line #32, for an amount that approximates the educational costs that the institution would not have incurred if the programs at the closing location or the affected GE programs were not offered. We believe it is reasonable that this reduction in costs is proportional to the ratio of Cost of Goods Sold (line item #28) to Operating Income (line item #25)—that is, the amount it cost the institution to provide all of its 47 As the Department stated in the 1997 rulemaking, ‘‘However, an analysis of data of closed institutions indicates that institutions that fail the ratio test should not be allowed to continue to participate without some additional surety to protect the Federal interest.’’ E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75984 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations educational programs divided by the revenue derived from offering those programs. The corresponding entries for a nonprofit institution are, for the loss, a debit to Total Revenue, line item #31b, and a credit to Total Assets, line item #12. The reduction in costs is calculated by dividing Operating Expenses, line item #32, by Tuition and Fees, line item #27, and multiplying the result by the amount of the loss, the amount of title IV, HEA funds received by the location or affected GE programs. To account for the reduction in costs, the Department will debit Total Assets, line item #12, and credit Total Expenses, line item 38b. Recognition of recent or threatened events can be appropriately measured under the composite score methodology if the event causes or is likely to cause a loss that can be quantified. All but two of the events that we retain as automatic triggers pose risks that we can quantify in order to assess their impact on the institution’s composite score. Lawsuits, new debts of any kind, borrower defense discharge claims, closure of a location, loss of eligibility of gainful employment programs, and withdrawal of owner equity all have effects that may be quantified so that their effects can be assessed using the composite score methodology. In at least two instances, there is no need to attempt to quantify the loss, because the loss is self-evident. An institution that fails the requirement to derive at least 10 percent of its revenues from non-title IV sources is so dependent on title IV, HEA funds as to make the loss of those funds almost certainly fatal, and we see no need to quantify that amount through the composite score methodology. That risk requires financial protection regardless of the most recent composite score achieved by the institution. Similarly, an institution whose cohort default rate exceeds 30 percent in two consecutive years is at risk of losing title IV, HEA eligibility the following year and requires no composite score calculation. These risks require financial protection regardless of the most recent composite score achieved by the institution. An action taken by the SEC to suspend trading in, or delist, an institution’s stock directly impairs an institution’s ability to raise funds— creditors may call in loans or the institution’s credit rating may by downgraded. However, unlike lawsuits and other threats, it is difficult to quantify readily the amount of risk caused by that action and assess that new risk using the prior year’s financials and the composite score VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 derived from those statements. Nevertheless, because the impaired ability to raise funds caused by these actions is potentially significant, that risk warrants financial protection without the reassessment of financial health that can be readily performed for more quantifiable risks. Nevertheless, because the impaired ability to raise funds caused by these actions is potentially significant, that risk warrants financial protection without the reassessment of financial health that can be readily performed for more quantifiable risks. We recognize that the institution’s current year financial strength may differ from that reported and analyzed for the prior fiscal year. That difference, however, can be favorable or unfavorable, and would be difficult to reliably determine in real time. Given that uncertainty, we consider it a reasonable path to use as the baseline the data in the most recent audited financials for which we have computed a composite score, and adjust that data to reflect the new debt or pending threat. Any disadvantage this may cause an institution will be temporary, because the baseline will be corrected with submission, evaluation, and scoring of the current year’s audited financial statements. In assessing the composite score of the new financial statements for purposes of these standards, we will continue to recognize, for purposes of requiring financial protection, any threats from triggering events that would not yet be fully recognized under accounting standards. However, improvements in positions demonstrated in the new audited financials may offset the losses recognized under these regulations. If those improved positions produce a composite score of 1.0 or more, despite the loss recognized under these regulations, the institution may no longer be required to provide financial protection. With regard to the suggestion by the commenters that the Department allow an institution to submit new month-end or partial-year audited financial statements from which the composite score would be recalculated, we believe that doing so would be costly and unworkable, because those financial statements do not reflect a full year’s transactions, and would potentially recognize only new debts, or partially recognize new litigation or other claims for which the institution determines that a loss is probable. We note that the composite score methodology was designed to measure the financial performance of an institution over an entire 12-month operating cycle, the PO 00000 Frm 00060 Fmt 4701 Sfmt 4700 institution’s fiscal year, and believe that attempting to calculate a composite score for a partial year would produce anomalous results. In addition, it is not clear how an institution could produce audited financial statements by the end of the month in which a triggering event occurred. Further, the suggestion does not appear to offer a realistic approach because separate actual or threatened losses may occur throughout the year, and for each event, this proposal would require a new set of financial statements. This approach will affect only institutions that have a recalculated composite score of less than 1.0. If recognition of the event produces a recalculated composite score of between 1.0 and 1.5 for an institution that had a routine composite score of 1.5 or more, the recalculated score does not change the existing score to a zone score, so the institution is not required to comply with the zone requirements. § 668.175(d). For some institutions, a single event or threat may produce a failing composite score, while for others, a series of actions or events may together place the institution at substantial risk. Using the composite score methodology to assess new or threatened risks, instead of using a dollar- or percentage-based materiality threshold for individual triggering events, allows the Department to assess the cumulative effect on the institution of individual threats or events regardless. Thus, we will require financial protection only when the recalculated composite score is failing and the cumulative effect produces a failing score. In response to the commenters who objected that the proposed triggering scheme would arbitrarily ‘‘stack’’ protection requirements, the composite score methodology distinguishes among levels of financial strength, and as we explain below, permits the Department to align the amount of protection required with the relative risk or weakness posed by successive triggering events or conditions. We agree with the commenters that an institution should not be required to provide financial protection for every automatic triggering event for which the underlying facts or circumstances are the same or where a direct causal relationship exists between two or more events, like the circumstance noted by the commenters where a 90/10 violation causes a loan agreement violation, or a settlement generates an accreditor sanction. In response to the objection that these regulations could require financial protection equal to all of the title IV, HEA funds received in the prior year, E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations we adopt here an approach that tailors the amount of protection required to a minimum amount we consider sufficient to cover the losses to the government reasonably likely to occur upon closure, plus any additional amount that we estimate is reasonable to expect based on the circumstances presented by the risks posed for the particular institution. Under current regulations, an institution that does not meet financial responsibility standards may participate under provisional certification requirements by providing a letter of credit equal to at least 10 percent of the prior fiscal year title IV, HEA program funds received. § 668.175(f)(2)(i). This restriction applies to any institution that no longer qualifies for continued participation in the zone, or, as particularly pertinent here, achieves anything less than a score of 1.0—for example, a score of .90. Because the composite score makes these kinds of distinctions among scores, current regulations give dispositive weight to its results in critical determinations regarding an institution’s ability to participate. Thus current regulations have long attached controlling significance to what may be relatively slight differences in composite score outcomes. We adopt here a rule that an institution that receives an adjusted composite score of less than 1.0 must provide financial protection in an amount not less than 10 percent of the prior fiscal year’s title IV, HEA funding, and, as the composite score decreases, the institution may be required to provide an added amount of protection where supported by the particular facts and circumstances— including the history of the institution, the nature of the risks posed, the presence of existing liabilities to the Department, the presence, amount, and rate at which borrower defense claims are being filed, and the likelihood that the risk will result in increases in borrower defense claims. The requirement to provide at least a 10 percent letter of credit is rooted in the 1994 regulations regarding provisional certification of institutions that did not meet generally applicable financial responsibility standards. 34 CFR 668.13(d)(1)(ii)(1994). We adopt here this 10 percent as a minimum requirement because we consider financial protection in the amount of 10 percent of prior year title IV, HEA funding to be the minimum amount needed to protect the taxpayer from losses reasonably expected from an institution’s closing. These losses include, at a minimum, costs of closed school discharges. Closed school VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 discharges can affect all loans— including PLUS loans—obtained to finance attendance at the closing institution. This includes any loans obtained for enrollment in years before the year in which the institution closes, not merely those loans received by students for attendance at the institution in the year in which it closes. Thus, a closure could, in some instances, generate closed school discharge losses in amounts exceeding the total amount of Direct Loan funds that the institution received in the year preceding the year of that closure. Liabilities of an institution could also include liabilities for funds unaccounted for by audit, because the institution as a fiduciary is liable for the costs of title IV, HEA funds it received unless it affirmatively demonstrates by the required compliance audit that it spent those funds properly. An institution that closes may have neither the resources nor the incentive to secure an audit of its expenditures of these funds. The liability of an institution that fails to account for those funds includes the full amount of Pell Grant funds received, and, for loans that are received for that period and are not discharged, the subsidy costs for those loans, which varies from year to year among loan types.48 An institution that closes may also owe liabilities to the Department for debts arising from audits, program reviews, or fine actions, or from borrower defense claims. Closure of the institution would also jeopardize recovery of all these liabilities, and the risk to the taxpayer in those instances is considerably greater than the costs of closed school discharges. We have already experienced closed school discharge claim losses in one of the most recent and significant school closures, that of Corinthian, that permits development of estimates of liabilities. Corinthian was composed of three chains of some 37 separate institutions, operating at 107 campuses, with 65,000 students enrolled in 2014. It received 48 Because every institution must affirmatively account for the title IV, HEA funds it has caused to be awarded during an entire fiscal year as properly spent, an institution receiving funds on the cash monitoring or reimbursement method does not meet this obligation simply by having payments approved under the requirements applicable to funding under those methods, which do not necessarily involve the comprehensive examination conducted in an audit. Similarly, because the institution must make this accounting on a fiscal year basis, the fact that an institution may offer short programs several of which may be completed within a fiscal year does not limit the potential loss in the case of a precipitous closure to the amount of funds received for a program that may be curtailed by such a closure, rather than all the funds for which it was responsible for the entire fiscal year. PO 00000 Frm 00061 Fmt 4701 Sfmt 4700 75985 $1.439 billion in title IV, HEA funding in FY 2013, the last full fiscal year preceding its closure. During the year preceding its closure, Corinthian sold 50 campuses, with some 30,000 students enrolled, to a new entity, a transaction that allowed a major portion of Corinthian students to complete their training. In addition, under agreement with the Department, Corinthian continued training at the campuses it retained until its closure in April 2015. The Department has to date granted closed school discharges of some $103.1 million for some 7,858 Corinthian borrowers, with the average discharge some $13,114.49 Additionally, the Department has thus far approved 3,787 borrower defense discharges, totaling $73.1 million. Together, Corinthian’s liabilities through both closed school and borrower defense total more than $176 million, with additional claims expected to be approved later. A letter of credit at the level of 10 percent of prior year title IV, HEA funding would have been $143 million—enough to cover the estimated total closed school discharges and far too little to cover the school’s total liabilities on individual student loan losses.50 From this history, we estimate that an institution that closes in an orderly wind down, under which the majority of the students are able to continue their education by transfer or otherwise, will generate closed school discharge claims of at least 10 percent of the amount of all title IV, HEA funding received in the last complete fiscal year prior to the year in which the institution finally closes. Therefore, we adopt 10 percent of prior year title IV, HEA funding as the minimum amount of financial protection required of an institution that achieves a recalculated composite score of less than 1, or otherwise faces the risks (90/10, cohort default rates, SEC action) for which we do not recalculate a composite score. This is consistent with many years of Department practice. Obviously, not all closures will arise in such fortuitous situations. It is realistic to expect that for other closures, including those that are more precipitous, a far greater percentage of borrowers will qualify for closed school discharges. Moreover, these regulations are expected to increase the number of instances in which we will give a closed school discharge by providing relief without an application where we have sufficient information to determine eligibility. In addition, based on the Corinthian experience, we expect that 49 As of October 2016. Department also fined Corinthian $30 million. 50 The E:\FR\FM\01NOR2.SGM 01NOR2 75986 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES the law enforcement agency actions that can constitute triggering events will generate borrower defense claims as well.51 Other liabilities to the Department may already exist or are expected to arise. Under these regulations, therefore, the Department demands greater financial protection in cases in which these risks are identified, in addition to the minimum 10 percent. We include other conditions as discretionary triggering events, but in particular circumstances, those conditions can separately indicate that the potential losses that may arise warrant levels of financial protection greater than 10 percent. If the Department demands greater financial protection than the 10 percent level, the Department articulates the bases on which that added protection is needed, which can include any of the considerations discussed here. If an institution has already arranged financial protection, the Department credits the amount of protection already provided toward the amount demanded, if the protection already provided has the same terms and extends for the duration of the period for which protection is required pursuant to these regulations. In determining the proper amount of financial protection, then, we intend to look closely at any evidence that these kinds of liabilities may ensue from the risk posed by adverse events to a particular institution. We note, in particular, that section 498(e)(4) of the HEA, by indicating which specific histories of compliant behavior are enough to bar the Department from requiring personal guarantees from owners or institutions, has identified those histories that indicate future risk. 20 U.S.C. 1099c(e). Since 1994, the Department has implemented the statute in precisely this way, by adopting these histories as per se financial responsibility failures, warranting surety and provisional certification. §§ 668.174(a), 668.175(f)(1)(ii). Similarly, section 498(c)(1)(C) of the HEA specifically directs the Secretary to consider whether the institution is able 51 These losses can be very substantial. The Department has already granted $73 million in borrower defense discharge relief to some 3800 Corinthian Direct Loan borrowers under § 685.206, and thousands of Corinthian borrower claims are pending. The average amount of loan indebtedness discharged for these 3800 was $19,300; many thousands of other Corinthian borrowers may have valid claims for relief, and the Department has been reaching out to some 335,000 of these individuals. See: United States Department of Education Fourth Report of the Special Master for Borrower Defense to the Under Secretary, June 29, 2016. If even 20 percent of these other borrowers qualify for relief, the loss to the Federal taxpayer would add another billion dollars to the $73 million in losses already experienced. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 to meet its refund obligations to students and the Department. 20 U.S.C. 1099c(c)(1)(C). The Department has implemented this provision by requiring an institution that has a performance rate of less than 95 percent in either of the two most recently completed fiscal years to provide surety in an amount of 25 percent of the amount of refunds owed during the most recently completed fiscal year. § 668.173(d). We intend to apply these long-standing and statutorily sanctioned predictors of potential liabilities in determining the amount of financial protection that we may require over and above that minimum amount to cover the costs of closed school discharges. Thus, we may determine that the potential loss to the taxpayer of the closure or substantial reduction in operations of an institution that has failed the 95 percent refund performance standard to be 25 percent of refund obligations in the prior year, in addition to the 10 percent of prior year title IV, HEA funding needed to cover closed school discharges. We may determine that the potential loss to the taxpayer of the closure or substantial reduction in operations of an institution that has had audit or program liabilities in either of the two preceding fiscal years of five percent or more of its title IV, HEA funds to present a potential loss of that same percent of its most recent title IV, HEA funding, in addition to the 10 percent of funding needed to defray closed school discharge losses. We may determine that the closure or substantial reduction in operations of an institution that has been cited in any of the preceding five years for failure to submit in a timely fashion required acceptable compliance and financial statement audits presents a potential loss of the full amount of title IV, HEA funds for which an audit is required but not provided, in addition to any other potential loss identified using these predictors. Relying on the composite score methodology also helps clarify how long financial protection for risks or conditions should be maintained, because some events have already occurred, and will necessarily be assessed in the next audited financial statements and the composite score, which is routinely calculated. Others, such as pending suits or borrower defense claims, will not be reflected in the new financial statements, and those risks may still warrant continuing the financial protection already in place. Along these lines, we will maintain the full amount of the financial protection provided by the institution until the Department determines that the PO 00000 Frm 00062 Fmt 4701 Sfmt 4700 institution has (1) a composite score of 1.0 or greater based on the review of the audited financial statements for the fiscal year in which all losses from any triggering event on which the financial protection was required have been fully recognized, or (2) a recalculated composite score of 1.0 or greater, and that any triggering event or condition that gave rise to the financial protection no longer applies. We believe it is reasonable to require an institution to maintain its financial protection to the Department as noted above until the consequences of those events are reflected in the institution’s audited financial statements or until the institution is no longer subject to those events or conditions. If the institution is not financially responsible based on those audited statements, or the triggering events continue to apply, then the financial protection on hand can be used to cover all or part of the amount of protection that would otherwise be required. Doing so minimizes the risks to the Federal interests by having financial protection in place in the event that an institution does not sufficiently recover from the impact of a triggering event—any cash or letter of credit on hand would be retained and any funds under a set-aside arrangement would reduce or eliminate the need to offset current draws of the title IV, HEA funds. With regard to the comment that a letter of credit could exceed 100 percent of the title IV, HEA funds received by an institution, we note that the regulations adopted here set 10 percent of prior year title IV, HEA funding as the minimum financial protection required for an institution that achieves a recalculated score below a 1, or fails the 90/10, cohort default rate, or SEC triggers, and permit the Department to demand greater protection when the Department demonstrates that the risk to the Department is greater. Changes: We have revised § 668.171(c)(1) to provide that losses from events or risks listed as triggering events are generally evaluated by determining whether the amount of loss recognized for this purpose, if included in the financial statements for which a composite score was most recently calculated under § 668.172, would produce a composite score less than 1.0. In § 668.171(c)(2) we have specified that the actual or potential losses from the actions or events in § 668.171(c)(1) are accounted for by revising an institution’s most recent audited financial statements and that the Secretary recalculates the institution’s composite score based on the revised statements regularly. If the recalculated E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations composite score is less than 1.0, the institution is not financially responsible and must provide financial protection. Triggering Events asabaliauskas on DSK3SPTVN1PROD with RULES Comment: Some commenters objected that the Department had produced no data to support the assertion that the triggering events in fact pose the risks that would warrant their use. Other commenters stated that the requirement to provide financial protection based on the mere filing of a lawsuit seeking the proposed recoveries was speculative, not based on actual data showing that an adverse result was reasonably expected to result from that suit and was thus arbitrary and lacked a reasonable basis. Another commenter asserted that the Department’s reference to the Corinthian situation does not support adopting the rule proposed here, and that current regulations were sufficient to enable the Department to obtain from Corinthian the protections needed to mitigate or eliminate the risks now cited to justify the new rules. The commenter asserted that Corinthian failed financial responsibility tests in FY 2011, could have been required to post a letter of credit, but was not required to do so, nor was it required to post a letter of credit for FY 2014, when Corinthian again failed the tests. Discussion: As discussed for each of the triggers, each reflects a new financial obligation already incurred and not yet reflected in the composite score for the institution, or a new financial risk that is realistically imminent, whether or not yet recognized in the audited financial statements. Current regulations permit the Department to demand 10 percent or more financial protection, but provide no structured scheme to assess whether a particular event actually jeopardizes the institution, and if so, by how much, and what amount of protection is needed beyond that 10 percent minimum described in the regulations. We described in the NPRM the history of Corinthian’s evaluation under the existing financial responsibility scheme.52 Even if Corinthian’s financial statements had been accurate when presented, they would not have accounted for the risk posed by the pending California attorney general action, that ended in a judgment for $1.1 52 Applying the routine tests under current regulations did not result in financial protection, because Corinthian appeared at the time it provided the Department with its audited financial statements to pass those tests. Only later—too late to secure financial protection—did further investigation reveal that Corinthian in fact had failed the financial tests in current regulations. 81 FR 39361. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 billion, and the LOC that would likely have been demanded—a small fraction of the title IV, HEA funding for the prior year—would barely have covered the liabilities already established by the Department against Corinthian. The Corinthian experience highlighted the need to identify events that posed realistic jeopardy in the short term, and to secure financial protection before the loss was incurred and the institution on account that that loss no longer had the ability to provide that protection. Similarly, current standards would not require protection where an institution was on the very cusp of loss of title IV, HEA eligibility, as with cohort default rate and 90/10 sanctions. Changes: None. Automatic Triggering Events Lawsuits and Other Actions § 668.171(c)(1)(i) Lawsuits Settlements/Resolutions Comments: Under proposed § 668.171(c)(1)(i)(B), (ii), and (iii), a school may not be financially responsible if it is currently being sued by a State, Federal, or other oversight entity, or by private litigants in actions, including qui tam suits under the False Claims Act, that have survived a motion for summary judgment. Some commenters objected that requiring financial protection based on suits by private parties was unreasonable because the commenters considered those suits to have no bearing on the financial responsibility and administrative capability of the institution. Others considered reliance on the filing of suits that had not yet resulted in judgments against the institution to constitute an unreasonable standard that deprived the institution of its due process rights to contest the lawsuits. A commenter objected to the inclusion of government suits because the commenter considered proprietary institutions to often be the target of illplanned and discriminatory suits by State and Federal agencies. A commenter stated that suits filed by State AGs have been shown in some cases to be politically motivated and argued that such suits should not be the basis for a letter of credit as they may unfairly target unpopular members of the higher education industry, depending on the party affiliation of the AG. The commenter stated that the suits are not required to be based in fact and rarely lead to a finding, that the judicial process should be allowed to follow its usual course, and that requiring schools to post letters of credit prior to a judicial ruling in the case amounts to finding a school guilty and requiring the school to PO 00000 Frm 00063 Fmt 4701 Sfmt 4700 75987 prove innocence. The commenter stated that the risk posed by the filing of a suit cannot be determined simply from the complaint filed in the suit, and the actual risk posed by such suits, some commenters urged, could be reasonably determined only after determining the merits of the suit. Commenters objected that these triggering events would require a school to submit a letter of credit before there was any determination of merit or wrongdoing by an independent arbiter, and stated that such suits should not be taken into account until judgment. The commenters stated that they believed that, contrary to the Department’s statement in the preamble that suits by State and Federal agencies are likely to be successful, most cases settle due to the outsized leverage of the government, despite their merits. In addition, the commenters believed that suits filed by State AGs should not be the basis for a letter of credit because these suits have been shown in some cases to be politically motivated and to unfairly target institutions. Another commenter urged the Department to remove the lawsuit triggers, arguing that the mere filing of an enforcement action by a State, Federal, or other oversight entity based on the provision of educational services should not be considered a trigger. The commenter stated that lawsuits are easy to file, allegations are not facts, and, even assuming good faith on the part of State and Federal regulatory agencies, sometimes mistakes are made. The commenter contended that the litigation process creates the incentive for sweeping allegations that may or may not be verifiable, or there may be cases filed by an agency in the hope of making new law or establishing a new standard for liability or mode of recovery beyond that applied by courts in ruling on such claims. A commenter was concerned that an ‘‘other oversight agency’’ could refer to a town or county zoning board or land use agency that could threaten to file a multi-million dollar suit for pollution, or a nuisance suit like a violation of a local sign ordinance, or failure to recycle soda cans, as a way to leverage concession from the institution for other reasons. These suits would be covered under proposed § 668.171(c)(1)(ii) even though they have nothing to do with the educational mission of the school. The commenter contended that giving such unbridled power to non-State, non-Federal, noneducation-related oversight entities would effectively place the ‘‘sword of Damocles’’ over the head of every college president who needs to negotiate a dorm or a new parking facility. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75988 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Many commenters objected to consideration of settlements with government agencies under proposed § 668.171(c)(1). As proposed, the regulation might make a school not financially responsible if during the current or three most recently completed award years it was required to pay a debt to a government agency, including a debt incurred under a settlement. Commenters viewed this provision as overly broad and punitive, and suggested that settlements be excluded from this provision. A commenter believed that an institution under investigation will have a strong incentive to avoid a settlement that would precipitate the triggering event in proposed § 668.171(c)(1)(i)(A), which would require it to provide the Department a potentially expensive or unobtainable letter of credit. A commenter noted that bringing suit can be an important tool in facilitating settlement, and cited a case where a State AG filed a consumer fraud suit against an institution. The parties were able to negotiate a settlement that provided $2.1 million in loan forgiveness and $500,000 in refunds for students. Imposing a letter of credit in such situations would deter such favorable settlements. Commenters asserted that many businesses settle claims with the government due to the cost of litigation and the outsized leverage of the government, regardless of the merits of the underlying claims. Commenters objected to consideration of debts already paid, asserting that if a school pays a liability as a result of an agency action, the school has already paid an amount that was deemed appropriate by the agency and should not be subject to the additional punitive requirement of posting a letter of credit. The commenters argued that this is especially true if the school’s payment resulted in repayments to students such that a letter of credit is no longer necessary to provide for possible student claims. Similarly, other commenters claimed that lawsuit triggers would create every incentive for borrowers who get behind in their loan payments to file claims or suits against an institution, regardless of how frivolous those suits or claims may be, and therefore these triggers should not be part of the borrower defense rulemaking. Evaluation A commenter urged the Department to make the lawsuit and investigation triggers in § 668.171(c)(1) evaluative instead of automatic, so that the Department would evaluate the type of suit, the merit of the claims, the amount VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 of money at stake, and the likelihood of success. With this system in place, only institutions with a serious financial risk would be required to obtain a letter of credit, leaving other institutions room to negotiate with State AGs or other enforcement entities. Other commenters objected to assessing the value of the lawsuits (in proposed § 668.171(c)(v)) by using ‘‘the tuition and fees the institution received from every student who was enrolled at the institution during the period for which the relief is sought’’ as wrongly presuming that every student in the period (or three years if none is stated) would receive a full refund, and may have no relation to the event on which suit was brought. While the commenters do not suggest using the damages proposed in any complaint, which they claim are often speculative and designed to grab media attention rather than reflect a true damage calculation, a better way to assess value would be an analysis of the merits of the specific litigation at issue, guided by past recoveries and settlements for similar actions. Some commenters objected that State AGs and private litigants will likely include demands for relief in pleadings that equal or exceed the thresholds set by the Department in order to gain additional leverage over an institution. Other commenters objected that State AG suits will also exceed the thresholds because they will state no dollar amount of relief, and thus be deemed to seek restitution in the amount of all tuition received for a period. Some commenters believed that an institution should be afforded the opportunity to demonstrate, by an independent analysis, that the actual amount at issue is below the thresholds set for the applicable action and therefore the action is not material. Some commenters suggested that the Department allow an institution to seek an independent appraisal from a law firm, accounting firm, or economist that would state the actual amount at issue in the lawsuit. Others stated that this analysis could be accomplished as part of an appeal process with a hearing official deciding the amount based on evidence from the institution and the Department. Threshold Some commenters stated that it is common for plaintiffs suing colleges and universities to allege damages far exceeding any amount that could feasibly be obtained in either a settlement or final judgment, as a tactic to maximize any final settlement amount and contingency fees to the PO 00000 Frm 00064 Fmt 4701 Sfmt 4700 attorney. For this reason, the commenters argued that requiring a letter of credit based solely on a claim exceeding 10 percent of an institution’s assets is arbitrary and unwarranted, as the claimed amounts often have little factual basis or legal support. Further, the commenters were concerned that enacting this new standard would lead to plaintiffs’ attorneys stating claims in excess of the 10 percent threshold to create negotiating leverage. Other commenters believed that the $750,000 and 10 percent of current assets thresholds were arbitrary because they do not take into account that the size of schools varies significantly and, as such, their exposure may vary significantly. The commenters reasoned that a larger school that serves a greater number of students may be subject to a larger liability, but may also be able to adequately withstand that liability. For these reasons, the commenters suggested that the triggering events in § 668.171(c)(1) should be removed entirely, but if they are not removed, the commenters urged the Department to exclude the settlement provisions and the $750,000 threshold because debts of that size are not indicative of the financial stability of the school. Some commenters noted that Federal and State settlements are often very small, and therefore believed those settlement amounts would not likely reach or exceed the proposed threshold of 10 percent of current assets. The commenters urged the Department to eliminate the 10 percent threshold in the final regulations, arguing that a settlement, in and of itself, should be sufficient to trigger a letter of credit. Other commenters believed that the threshold of $750,000 for the lawsuit triggers was so low that an auditor would not consider that amount to be material and therefore would not include the lawsuit in the footnotes of an institution’s financial statements. They suggested that the Department set the materiality threshold as the higher, rather than the lesser, of $750,000 or 10 percent of current assets. The commenters reasoned that the lesser amount would almost always be the audit threshold ($750,000) which, in the case of any large school, will not be material. Alternatively, the commenters suggested that the Department remove the audit-based threshold and simply rely on the 10 percent of current assets threshold. No Amount Claimed Objecting to the method of calculating a claim in a suit in which the plaintiff does not state a dollar amount of relief, a commenter noted that in a number of E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations State courts—in New York, Maryland, and Maine, for example—a specific dollar-amount demand is not permitted in many civil actions. In such cases, proposed § 688.171(c)(1)(v)(A) would require that the amount be calculated ‘‘by totaling the tuition and fees the institution received from every student who was enrolled at the institution during the period for which relief was sought, or if no period is stated, the three award years preceding. . . .’’ The commenter feared that applying this principle would result in a ‘‘deemed’’ ad damnum of at least three years’ total revenue—and it would be a fortunate institution that maintained sufficient current assets to keep the made-up ‘‘deemed’’ ad damnum below 10 percent of current assets. In addition, the commenter notes that other States, like Virginia, do not permit recovery in excess of the written ad damnum, regardless of what a jury may award— for example, if the demand is $10,000 and the jury awards ten million dollars, only the demanded amount is awarded. The commenter opined that in those States, the incentive is to massively over-plead the value of the case, so that an attorney’s client is not forced to accept less money after encountering a generous jury. The underlying point is the same: Neither a stated ad damnum in any lawsuit nor the ‘‘deemed’’ ad damnum of proposed § 688.171(c)(1)(v)(A) bears any necessary relationship to the actual value of the suit, to the likely range of recovery, or to the effect of the suit on the financial responsibility of the educational institution. Second, the commenter argued that a pending private lawsuit seeking large damages should not be considered a trigger event, as proposed in § 688.171(c)(1)(iii). The commenter cautioned that considering filed-but-notdecided litigation to impair the financial responsibility of an institution would overly empower opportunistic or idealistic members of the plaintiff’s bar. The commenter asserted that the proposed position would give every lawyer with a draft lawsuit containing enormous damage claims a chokehold on any school. The commenter noted that although proposed § 688.171(c)(1)(iii)(A) is intended to restrict this triggering event to only those claims that survive summary judgment, the commenter asserted that in some States, this restriction would be ineffective. The commenter asserted that, for example, in New York State courts, a plaintiff can file a ‘‘Motion For Summary Judgment in Lieu of Complaint,’’ under CPLR Section 3213, VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 to initiate the case. A plaintiff can demand a response on the date an answer would otherwise be due; if the defendant were to file a cross-motion for summary judgment as a response, the court ostensibly would deny both and treat the cross-motions as an answer and complaint, and the case would go forward. But the case would have ‘‘survived a motion for summary judgment by the institution,’’ and would then constitute a trigger event at its outset. The commenter further asserted that California State courts permit not only summary judgment, but also a separate procedure for resolution of entire claims by ‘‘summary disposition.’’ Cal. Code of Civ. Pro. Section 437c. The grant of judgment to the institution on any relevant claim by summary disposition would not seem to affect whether a trigger event has occurred, even if the only relevant claim was disposed of. The commenter asserted as well that in Virginia, summary judgment is technically available, but, as a practical matter, the commenter states that it is never granted because a motion for summary judgment cannot procedurally be supported by documents, affidavits, depositions, or other similar evidence. Moreover, the real effect of this provision would be to deter institutions from ever moving for summary judgment, fearing that the motion would be denied therefore generating a triggering event. For these reasons, the commenter concluded that institutions would have to bring every covered private case to trial, at much greater financial and emotional expense not only to the school but also to the opposing parties. The commenter expressed concern that the proprietary school sector was a target for enterprising trial lawyers, and that because of the heightened scrutiny faced by financial institutions making lending decisions, it would be impossible for many institutions facing one of these triggering events to obtain a sufficient letter of credit to comply with the regulations. The commenter cautioned that an institution in such a circumstance would have little choice but to cease operations, even if its financial basis remained fundamentally sound—and even if the claims represented by the proposed triggering events were insubstantial or frivolous. Similarly, another commenter stated that in litigation, plaintiffs are able to survive a motion for summary judgment due to a variety of factors. The commenter said that judges may decline to dispose of a case on summary judgment because there remains an issue of material fact that may have little PO 00000 Frm 00065 Fmt 4701 Sfmt 4700 75989 to do with the underlying false claim or provision of educational services. The commenter offered that a final judgment requires a higher level of proof than a motion for summary judgment and would therefore be a fairer threshold. In addition, the commenter noted that private rights of action are fundamentally different than agency or government actions that are subject to well-established policies and procedures. Further, the commenter anticipated that private parties will likely request relief in excess of the proposed thresholds of $750,000 or 10 percent of current assets to gain additional leverage in seeking a settlement. With regard to proposed § 668.171(c)(1)(iii), some commenters asked the Department to clarify whether the mere filing of a False Claims Act case is a triggering event or if paragraphs (A) and (B) apply to that case (as well as private litigation). The commenters offered that the mere filing of a False Claims Act case should not subject an institution to a letter of credit. While the commenters recognized the seriousness of a False Claims Act case, they stated that these cases do not garner intervention from the Federal government and are typically settled for amounts that are dramatically less than the stated damages in the complaint. Further, while the commenters appreciated the Department’s attempt to ensure it was only capturing meritorious private litigation under § 668.171(c)(1), they believed that the provision would penalize an institution for settling a case for nuisance value or harming a school for filing a motion for summary judgment which it ultimately loses. Discussion: Proposed § 668.171(c)(1) included a range of governmental actions and certain actions by private parties, and proposed § 668.171(c)(6)(ii) included any other litigation that the institution was required to report in a filing with the SEC. Regardless of the substantive basis or motivation of the party suing, each of these suits could pose a serious potential threat to the continued existence and operation of the school, and as such, they affect the assessment of the school’s ability to meet its financial obligations. We see no basis for ignoring that risk simply because some suits in each of these types may in fact be frivolous, assert exaggerated demands, rest on attempts to make new law, or attempt to extract concessions from the school in what the commenter calls areas unrelated to the school’s educational mission. We consider pending suits under these regulations for two reasons. First, a E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75990 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations judgment entered in any of these suits may significantly jeopardize the existence or continued operations of the institution, and that threat bears directly on the statutory requirement that the Secretary determine whether the institution for the present and near future, the period for which the assessment is made, ‘‘is able to meet . . . all its financial obligations.’’ 20 U.S.C. 1098c(c)(1)(C). Second, that consideration looks not merely at obligations already incurred, but looks as well to the ability of the institution to meet ‘‘potential liabilities’’—whether the institution has the resources to ‘‘ensure against precipitous closure’’— and thus demands that we assess threats posed by suits not yet reduced to judgments that would be recognized in the financial statements submitted annually and evaluated under the current composite score methodology. In response to the comment regarding treatment of qui tam suits under the False Claims Act, we confirm that those actions are evaluated like any other litigation not brought by a Federal or State agency enforcing claims that may relate to borrower defenses. They are evaluated under the summary judgment test. Responding to the objection that we should consider only claims reduced to judgment, we stress that ignoring the threat until judgment is entered would produce a seriously deficient assessment of ability to meet financial obligations, and worse, would delay any attempt by the Department to secure financial protection against losses until a point at which the institution, by reason of the judgment debt, may be far less able to supply or borrow the funds needed to provide that protection. We reject this suggestion as contrary to the discharge of the duty imposed on the Department by section 498 of the HEA. Similarly, we see no basis for the contention that taking into account risk posed by pending suits somehow deprives an institution of its due process right to contest the suit. If the risk posed is within the statutory mandate to assess, as we show above, taking that risk into account in determining whether an institution qualifies to participate in the title IV, HEA programs cannot deprive the institution of any constitutionally protected right. The institution remains free to respond to the suit in any way it chooses; it is frivolous to contend that we are barred from considering whether that risk warrants financial protection for the taxpayer as a condition for the continued participation by that institution in this Federal program. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Besides these general objections to the consideration of pending suits, the comments we received addressed several distinct aspects of the proposed consideration. These included comments addressed to the inclusion of suits by an oversight entity, which may include a local government component, in the category of government suits; the proposal that suits be evaluated on their merits by a third party, by Department officials, or by a Department hearing official; objections to inclusion of debts arising from settlements; objections that the thresholds in the proposed rule were unrealistic or arbitrary; objections to the proposed method of calculating the amount claimed where the institution contends that the amount claimed exceeds the amount that applicable law would support; objections to the proposed calculation of the amount in actions that did not seek a stated amount of relief; objections to the proposed use of summary judgment as a test of the potential risk posed by the suit; and objections to consideration of debts already incurred and paid in prior years. We discuss each in turn and, as discussed earlier explaining the use of an adapted composite score methodology, we are modifying the proposed regulations in several regards that we intend and expect to assess the risk posed by pending suits in a manner that alleviates several of major concerns raised by commenters. We address first the changes to the proposed thresholds, because adoption of the composite score methodology of assessing risk affects the response to those objections and other concerns as well. Each institution is well aware of its most recent composite score, and as explained above, the amount of risk posed by each suit considered under the regulations will be assessed by recognizing that loss in the financial statements on which that composite score was based, and determining whether that recognition will produce a failing composite score. Any institution can readily evaluate that effect and take that result into account in responding to the suit. A pending suit that produces a failing score will be recognized as a threat until the suit is resolved and that result produces a score of 1.0 or more, whether by favorable judgment or settlement. Second, we include an opportunity for an institution to demonstrate that loss from any pending suit is covered by insurance. Commenters advised that we should not treat lawsuits as potential triggering events because the risks posed by these suits are commonly covered by insurance. If the institution PO 00000 Frm 00066 Fmt 4701 Sfmt 4700 demonstrates that insurance fully covers the risk, the suit is simply not considered under these financial responsibility standards. The institution can demonstrate that insurance fully or partially covers risk by presenting the Department with a statement from the insurer that the institution is covered for the full or partial amount of the liability in question. In response to the proposal that the regulations should provide for an evaluation of the merit of a suit by a third party, by a Department official, or by a Department hearing official, we see no practical way to implement such a procedure. Litigants already have the ability to engage in court-sponsored or independent mediation, in which both parties can adequately present their positions; if both parties are amenable to such a two-party assessment, the parties can readily pursue that course through mediation, and we see no need for the Department to undertake that role. We see little or no value in entertaining and evaluating a presentation solely from a defendant institution, whether that evaluation were to be performed by a Department official or an administrative hearing official in a Department proceeding. As noted, a party whose defense is financed by insurance may find the insurer conducting precisely such an evaluation in conducting the litigation, and that assessment will influence the conduct of the litigation. In addition, the proposal that the Department or a third party assess the merit of an action by a government agency would require the Department or a third party to interpret the statutes and regulations on which that agency based its actions as well as assess whether the action was a reasonable exercise of the agency’s authority. We have no authority to second guess the actions of another agency in the exercise of its authority, and we would neither presume to do so nor adopt a procedure in which we would credit such secondguessing by a third party. The proposed regulation would treat ‘‘oversight authority’’ actions like actions of Federal or State agencies. By this term, we include local government entities with power to assert and recover on financial claims. This consideration applies only to affirmative government financial claims against the institution, not to government actions that deny approvals or suits that seek only injunctive or other curative relief but make no demand for payment. Local authorities can take enforcement actions that can pose a serious financial risk to the institution, and we see no basis for disregarding that risk or undertaking any internal or third-party assessment of E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations the merit of the claim. Given the wide range of such government actions, we agree that those that do not directly seek relief that affects or relates to borrower defenses under this regulation might warrant a different assessment of risk than those closely related to borrower defenses. Generally the risks posed by the events deemed automatic triggers are events that threaten the viability of the institution, and the risks to the taxpayer posed by those threats include risks posed by closed school discharges and unaccounted-for Federal grant and loan funds. Federal or State agency suits asserting claims related to the making of a Direct Loan or the provision of educational services, as the latter term is considered under Department regulations, pose an additional risk and warrant a different assessment of risk, because these Federal or State actions not only pose a threat to the viability of the institution but are also reasonably expected to give rise to, and support, borrower defense claims. For those suits, we continue to consider it reasonable to treat the amount claimed in the suit or discernable from the scope of the allegations to quantify the potential loss from these suits.53 However, we acknowledge the value of having the obligation to require financial protection depend on something more than the mere filing of a lawsuit if delaying surety does not jeopardize our ability to obtain appropriate financial protection. The summary judgment scheme we adopt for all other litigation may result in significant delay before protection is required for borrower defense-related suits, which may impair our ability to obtain adequate surety. Rather than delaying protection requirements until summary judgment or even a point close to trial, or creating some third-party evaluation of the merit of government agency suits involving borrower defense-related claims, we will rely on the outcome of the initial opportunity available in the litigation process itself for an institution to challenge the viability of the suit—the motion to dismiss. Thus, under these regulations, a government suit related to potential borrower defenses is a potential triggering event only if the suit remains pending 120 days after the institution is served with the complaint. This change provides the institution with ample time 53 The most prominent recent example of such government actions that have resulted in judgments—those against Corinthian—does not suggest that assigning this level of risk to a government borrower defense-related suit is unreasonable, and, for that reason, as well, we decline the proposal to consider claims that such suits should be discounted. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 to move to dismiss the suit on any ground, including failure to state a claim on which relief can be granted.54 For suits by a Federal or State agency not directly implicating borrower defenses, and suits by other government agencies, we consider the summary judgment test applicable to private party lawsuits—not a motion to dismiss test— to provide a reasonable basis for testing the degree of risk posed.55 Moreover, the threat posed by any of these suits may have no substantial effect on the composite score of the institution; as explained above, threats evaluated here require financial protection only if the threats together produce a failing composite score under these regulations. We recognize that settlements may well achieve highly desirable outcomes, and that regulations should not create a disincentive to settlements. Regardless of the position taken in these regulations, a debt actually incurred under a settlement entered into in the current fiscal year will be recognized in the financial statements of the institution eventually submitted for the current year, and will be part of the financial information on which the institution’s composite score will be calculated for the current year. The concerns raised about treatment of settlement obligations are therefore concerns only about how the regulations treat during the current fiscal year those settlement debts incurred during the current year, not their subsequent treatment. A settlement debt that the institution can meet will likely not jeopardize its financial score when actually evaluated, and we approach such debts from the same perspective by assessing their effect when incurred using the composite score method as 54 The Federal Rules of Civil Procedure require an answer or motion to dismiss to be filed within 20 days of service of the complaint, and also allow a defendant to move at any time for summary judgment. Fed. R. Civ. Proc. 12(a), (b); 56(b). 55 The Federal Rules of Civil Procedure have for almost 50 years authorized motions for summary judgment upon proper showings of the lack of a genuine, triable issue of material fact. Summary judgment procedure is properly regarded not as a disfavored procedural shortcut, but rather as an integral part of the Federal Rules as a whole, which are designed ‘‘to secure the just, speedy and inexpensive determination of every action.’’ . . . Before the shift to ‘‘notice pleading’’ accomplished by the Federal Rules, motions to dismiss a complaint or to strike a defense were the principal tools by which factually insufficient claims or defenses could be isolated and prevented from going to trial with the attendant unwarranted consumption of public and private resources. But with the advent of ‘‘notice pleading,’’ the motion to dismiss seldom fulfills this function any more, and its place has been taken by the motion for summary judgment. Celotex Corp. v. Catrett, 477 U.S. 317, 327, 106 S. Ct. 2548, 2555, 91 L. Ed. 2d 265 (1986). PO 00000 Frm 00067 Fmt 4701 Sfmt 4700 75991 adopted here. We do not expect that an institution will enter into a settlement that jeopardizes its viability, and by removing the thresholds and assessing that debt in a holistic manner, we believe that the regulation will remove any disincentive to enter into settlement. If an adjusted composite score includes a potential liability from a suit or oversight action that eventually results in a settlement, the previously recorded risk will be accordingly adjusted downward to the settlement amount. We are retaining the summary judgment test for all non-governmental suits, because awaiting a final judgment that may cripple the institution would substantially frustrate our objective to acquire financial protection at a time when a significant threat is posed and while the institution is far more likely to be able to afford to provide that coverage. That alternative is unacceptable for those reasons, and those who object to use of a summary judgment standard pose no alternative judicial test that avoids these problems. We recognize that a complaint that lacks substantive merit may avoid dismissal if sufficiently well pled, but that such a suit survives summary judgment only with a showing of some evidence sufficient to support recovery.56 The 56 As one writer has observed, ‘‘summary judgment stands as the only viable postpleading protector against unnecessary trials.’’ Martin H. Redish, Summary Judgment and the Vanishing Trial: Implications of the Litigation Matrix (2005), 57 Stan. L. Rev. 1329. The comments that some States adopt summary judgment or summary adjudication procedures that differ either in labels (e.g., California) or in some detail from the Federal standard do not show that the test is not available or sufficient to meet this objective. Where a plaintiff asserts several causes of action, a summary adjudication under Cal.C.C.P. § 437c(f) or similar law, or partial summary judgment that disposes of some but not all causes of action, those claims not disposed of remain pending and proceeding to trial, and therefore continue to pose risk. Furthermore, the regulations treat a failure to file for summary disposition by a defendant as a concession that the plaintiff has sufficient evidence to withstand a motion, and therefore that the claim has sufficient support to merit presentation to a jury. The fact that a State permits a plaintiff to seek summary judgment immediately upon commencement of the action (e.g., N.Y. C.P.L.R., rule 3213, 28 U.S.C.A. (McKinney) does not frustrate use of this summary judgment test by a defendant institution; the institution is required merely to answer the plaintiff’s motion. N.Y. Uniform Dist. Ct. Act § 1004 (McKinney). The institution is not required to make a cross motion for summary judgment, and may move later for summary judgment. N.Y. C.P.L.R., rule 3212, 28 U.S.C.A. (McKinney). The comment cites Virginia law as restricting the defendant’s use of declarations and affidavits as making summary judgment less effective a test there. Even if this support is disfavored, the defendant is free to support the motion with ‘‘admissions, interrogatories, and documents produced’’ in discovery. Nicoll v. City of Norfolk Wetlands Bd., 90 Va. Cir. 169 (Va. Cir. Ct. 2015). The tool, E:\FR\FM\01NOR2.SGM Continued 01NOR2 75992 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES obvious inference from a choice not to file for summary judgment is that a defendant fears that such a motion would not be well-founded, an assessment that implies a concession that the suit does pose a risk. Such a suit is at that point hardly frivolous, and constitutes a significant threat to the viability of the institution. Summary judgment is available in Federal court litigation, in which we expect a significant amount of even private party litigation to be brought, such as qui tam actions under the False Claims Act. As to the shortcomings of the summary judgment test under particular State law as asserted by the commenter, we note that the commenter pointed to only a few States in which the commenter asserted that summary judgment (or summary disposition) is less effectively available than in Federal courts. Institutions are already subject to those limitations, and face scrutiny by any party from whom the institution seeks investment or loans for the risks posed by such suits. The consideration we undertake here is no different in kind. In response to the commenters who raised concerns about assessing the potential recovery sought in an action that articulates no specific financial recovery, we cannot ignore the threats posed by such suits. The fact that a particular suit may avoid stating a dollar amount of damages in the complaint in no way affects whether the suit poses a significant risk to the school. The potential recovery in such suits may not be obvious from a complaint, but will ordinarily be articulated in a number of different ways, at least one of which would be routinely available. For example, the plaintiff may have articulated a specific financial demand in a written demand made prior to suit. Second, a plaintiff may have offered to settle the claim for a specific amount.57 Third, defendants engage in discovery, the amount of financial relief claimed is highly relevant to the handling of the suit, and we expect that a defendant would invariably seek such information in discovery. We recognize that suits therefore, remains substantially available to test meritless cases. 57 We recognize the settlement negotiations are privileged, and this option does not in any way diminish that privileged status. Private parties commonly disclose voluntarily to government agencies material that is privileged without risk of losing that privilege, and parties that share a settlement proposal with the Department under this option would not lose that protection, Thus, the Department would not disclose, in response to a Freedom of Information Act request, material regarding settlements if that material fell within exemption 4 of that Act, 5 U.S.C. 552(b)(4). 34 CFR 5.11. Such information includes commercial or financial information provided voluntarily and not customarily disclosed by the party to the public. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 brought by Federal and State authorities may and commonly do seek ‘‘rescission,’’ ‘‘restitution,’’ and ‘‘disgorgement’’ in unspecified amounts from the school, with civil penalties, for patterns and practices affecting students enrolled for years up to the filing.58 The institution may be able to demonstrate that the complaint seeks unstated financial relief that as pled, pertains only to students enrolled in a particular program, location, or period of enrollment, and not all students enrolled at the institution, and may calculate the maximum recovery sought using data for that cohort. Together, these changes are expected and designed to enable a school faced with the kinds of suits the commenters describe to either vigorously contest the suits as the school sees fit or to settle them. In either case, even a suit or settlement that might warrant financial protection in one year, that protection would be required only until the institution later may achieve a passing composite score despite recognition of the settlement obligation. Changes: We have revised § 668.171(c)(1) to remove both the $750,000 and 10 percent of current asset threshold amounts for events that constitute an automatic trigger. Section 668.171(c) is revised to consider government actions unrelated to borrower defense claim subjects, and any private party lawsuits, to constitute a triggering event only if the suit has survived a motion for summary judgment or disposition, or the institution has not attempted to move for summary judgment and the suit progresses to a pretrial conference or trial. Section 668.171(c)(2) is revised to identify the sources from which an institution may discern the amount of financial recovery sought if that amount is not stated in the complaint. Accrediting Agency Actions Teach-Out Plan § 668.171(c)(1)(iii) Comments: Under proposed § 668.171(c)(3)(i), an institution is not financially responsible if it is currently or was at any time during the three most recently completed award years required by its accrediting agency to submit a teach-out plan, for a reason described in § 602.24(c)(1), that covers 58 We derive the default recovery amount of three years of tuition and fees from actions such as Consumer Fin. Prot. Bureau v. Corinthian Colleges, Inc., No. 1:14–CV–07194, 2015 WL 10854380 (N.D. Ill. Oct. 27, 2015) (claims for actions over three year period); see also California v. Heald College, No. CGC–13–534793, Sup. Ct. Cty of San Francisco (March 23, 2016). (claims based on actions of varying duration). An institution may demonstrate that lesser amounts are applicable. PO 00000 Frm 00068 Fmt 4701 Sfmt 4700 the institution or any of its branches or additional locations. Some commenters suggested making the submission of a teach-out plan under 34 CFR 602.24(c) a separate, automatic trigger. The commenters argued that, unlike accreditor sanctions, the teach-out provisions are clearer circumstances that suggest the institution may imminently close. Commenters argued that a letter of credit for institutions that trigger the teach-out provision is unnecessary and duplicative of existing protections in the regulations. The commenters stated that in the scenario of a closing institution, it is highly unlikely that the school will be able to obtain a letter of credit, and argued that, as a result, requiring the closing school to submit a letter of credit could convert a planned, orderly closing into a sudden shut down, thus leaving students stranded and harming taxpayers. Some commenters warned that including the voluntary closure as a trigger would have unwanted effects. The commenters argued that this trigger would incent schools to keep locations open, despite the fact that the locations may no longer be serving its purpose and its continued presence may constitute a drain on institutional resources. Forced to choose between a location that is running slightly in the red and a letter of credit calculated against the entire institution’s title IV expenditures, the commenters believed institutions may have no choice but to keep the doors open. Moreover, the commenters argued that requiring a letter of credit makes little sense in the circumstance in which a school closes one or more locations, but the institution remains open. The commenters offered that in any scenario involving the closure of a location but not the main campus, the Department may pursue derivative student claims against an institution when those students receive a loan discharge pursuant to proposed § 685.214. Some commenters also contended that the closure of locations is typically designed to increase the financial soundness of an institution and believed that the Department’s records would show that most individual locations are closed only after an orderly teach-out and without triggering many (or any) closed school discharges. They argued that the closing of one or more locations of a school does not necessarily signal financial instability of a school; it may signal prudent fiscal controls. Closing locations that are not profitable or that cannot effectively serve students makes the institution as a whole more financially responsible and better able E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations to serve its remaining students. Consequently, the commenters cautioned that schools should not be punished for making reasonable business decisions to conduct an orderly wind down of an additional location. The commenters recommended that no letter of credit be imposed in the circumstance of the proposed closure of individual locations, and that the Department address on a case-by-case basis the appropriateness of requiring a letter of credit from a school that announces a teach out of the entire school. Alternatively, if the Department maintains the letter of credit requirement based on a school’s intention to close a location, the commenters suggested that the letter of credit should only apply to locations that service 25 percent or more of the institution’s students. Similarly, other commenters suggested that the Department adopt a materiality threshold, such as the number of students enrolled or affected or the title IV dollar amount associated with those students, because the closure of an additional location may have no adverse effect on an institution. In response to the Department’s request for comment on whether a threshold should be established below which the closure of a branch or additional location would not trigger the letter of credit requirement, as noted previously, commenters urged the Department to eliminate the closure of a branch or additional location as a triggering event, or at minimum, make the trigger discretionary rather than mandatory. If the Department does not do so, the commenters asserted that a threshold is then both necessary and appropriate, but the commenters believed that a letter of credit should be required only if the closure of a branch or additional location would have a material financial impact on the school as a whole. The commenters offered that the Department could request a letter of credit if the closure of a branch or additional location: • Would reduce total school enrollment by 30 percent or more; • Would reduce total school title IV receipts by 30 percent or more; or • Would reduce total school tuition revenues by 30 percent. Other commenters suggested that the Department extend the 10 percent materiality concept to this situation and apply the letter of credit requirement only if the closure of a location involves more than 10 percent of the school’s population. Some commenters noted that locations are often part of campus VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 models that, among other things, bring postsecondary education to areas that might otherwise have none, and believed that institutions may elect to forgo these innovative efforts if they are unable to close a location without incurring a significant financial penalty. Other commenters suggested that the Department clarify whether the letter of credit provisions would be applied based on the title IV, HEA funds received by the main or branch campus, and how the letter of credit provisions would apply to teach-out plans that might be submitted for a branch campus instead of the entire main campus. Discussion: Under the teach-out provisions in 34 CFR 602.24(c)(1), an accrediting agency must require an institution to submit a teach-out plan whenever (1) the Department initiates an emergency action or an action to limit, suspend, or terminate the institution’s participation in the title IV, HEA programs, (2) the accrediting agency acts to withdraw, terminate, or suspend the institution’s accreditation, (3) the institution notifies the accrediting agency that it intends to cease operations entirely or close a location that provides 100 percent of a program, or (4) a State licensing or authorizing agency notifies the accrediting agency that the institution’s license or authority to provide an educational program has been or will be revoked. The occurrence of any of these actions may call into question an institution’s ability to continue, placing at risk the welfare of students attending the institution. However, in keeping with our treatment for other automatic triggering events, instead of using a materiality threshold, the Department will recalculate the institution’s composite score (1) based on the loss of title IV, HEA funds received by students attending the closed location during the most recently completed fiscal year, and (2) by reducing the expenses associated with providing programs to those students, as specified in Appendix C to these regulations. We believe that this approach will corroborate the position of some of the commenters that closing an unprofitable location was a good business decision in cases where the recalculated composite score is higher but not less than the original score. Otherwise, a failing recalculated composite score shows that closing the location had an adverse impact on the institution’s financial condition. Changes: We have added a new § 668.171(c)(1)(iii) to provide that an institution is not financially responsible if it is required by its accrediting agency to submit a teach-out plan under § 602.24(c) that covers the institution or PO 00000 Frm 00069 Fmt 4701 Sfmt 4700 75993 any of its branches or additional locations if, as a result of closing that institution or location, the institution’s recalculated composite score is less than 1.0. In addition, we provide in Appendix C to subpart L, the adjustments to the financial statements that are needed to recalculate the composite score. Show Cause or Probation § 668.171(g)(5) Comments: Under proposed § 668.171(c)(3)(ii), an institution is not financially responsible if it is currently, or was at any time during the three most recently completed award years, placed on probation or issued a show-cause order, or placed on an accreditation status that poses an equivalent or greater risk to its accreditation by its accrediting agency for failing to meet one or more of the agency’s standards, and the accrediting agency does not notify the Secretary within six months of taking that action that it has withdrawn that action because the institution has come into compliance with the agency’s standards. Some commenters were concerned that the scope of the proposed accrediting agency triggering events is too broad because it includes matters that do not necessarily pose any existential threat to the viability of an institution. The commenters stated that an institution placed on probation or show-cause status does not, in all cases, signal an imminent threat to the continued viability of the institution that should automatically require a letter of credit; in the tradition of accreditation, while these designations are meant to identify and make public areas of concern at an institution, the goal remains that of self-improvement and correction. Other commenters agreed that an institution placed on show cause by most accrediting agencies is typically at substantial risk of losing its accreditation, and loss of accreditation would likely have some impact on its finances and operations. However, the commenters noted that, in many cases, the agency placed the institution on show cause because it had demonstrated significant financial and operational deficiencies that were already having an impact on its business and educational outcomes. Therefore, the commenters cautioned that in many cases, it is the reason behind the show cause order (i.e., concerns about the financial and operational capacity of the institution), and not the show-cause status itself, that suggests an institution is not financially responsible. Some commenters stated that in many cases, an accrediting agency places an E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 75994 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations institution on probation for issues of academic quality or dysfunction at the governance level even while the institution’s operations and finances remain strong. The commenters stated that, while the issues that lead to the probation are certainly not minimal, it would take an institution longer than six months to correct them. In addition, the agency will need time to evaluate the changes and determine that the institution is now in compliance. Moreover, the commenters maintain that there is no clear evidence that institutions on probation routinely or uniformly experience operational or financial outcomes as a result of being on probation, particularly when the issues leading to the probation are unrelated to finance or operations. Again, the commenters cautioned that uniformly concluding that all institutions on probation that cannot correct non-compliance issues in six months are not financially responsible is overly broad. In addition, the commenters noted that it effectively punishes an institution that is on probation for issues not related to financial and operational deficiencies by requiring the institution to provide a letter of credit and participate in the title IV, HEA programs under a provisional certification. The commenters believed that if the Department intends to rely on accrediting actions to determine financial responsibility, then the Department must review the content of the accrediting actions and act based on the reasons for those actions. As a matter of due process, each accrediting agency action imposing probation makes highly individualized findings of non-compliance that provide clear indicators regarding the institution’s risk, as determined by the agency. For these reasons, the commenters suggested that the Department revise the show cause and probation provisions to refer specifically to agency standards related to finances, operations, or institutional ethics or integrity or related areas. Other commenters supported tying accrediting agency actions to financial or operational issues but, in the alternative, would also support the Department’s suggestion during the negotiated rulemaking process that there be a way for an accrediting agency to inform the Department as to why its probation or show-cause action will not have an adverse effect on the institution’s financial or operating condition (see 81 FR 39364). Along somewhat similar lines, other commenters believed that, if an accrediting agency takes an action VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 against a school based on financial responsibility concerns, that action should not supplant the Department’s own analysis under subpart L of the regulations. Other commenters stated that accreditors do not consider a showcause order a negative action—to the contrary, accreditors routinely use it as a mechanism to promote institutional change and compliance. The commenters argued the Department itself has not previously taken the view that a show-cause order or probation was a significant threat to an institution’s financial health by noting that a recent report listing the institutions the Department required to submit letters of credit did not identify an accrediting agency action as the basis for requiring any of those letters of credit. The commenters also noted that the Department’s recent spreadsheet listing the institutions on heightened cash monitoring indicates that 13 of the 513 institutions were placed there for Accreditation Problems, which the Department defined as ‘‘accreditation actions such as the school’s accreditation has been revoked and is under appeal, or the school has been placed on probation.’’ The commenters asserted the spreadsheet establishes (1) that the Department already has a mechanism for seeking financial protection from institutions experiencing accreditation problems, and (2) that a mere show cause order historically has not been viewed as posing the same risk as revocation or probation. In addition, the regulations governing recognized accreditors permit an accreditor to afford an institution up to two years to remedy a show-cause before it must take action, and the commenters believe that this allowable timeframe effectively codifies the notion that a show-cause order is neither a sign of impending financial failure, nor a matter than an institution would expect to resolve in six months’ time. See 34 CFR 602.20. Other commenters agreed with the Department that actions taken by an accreditor could be a sign that the institution may imminently lose access to Federal financial aid. In those cases, the commenters believed that asking for additional funds upfront would be a sensible step as an advance protection for taxpayers. However, the commenters point to recent review of accreditor actions over the last five years showing that the current sanctions system is highly inconsistent. The commenters stated this inconsistency was true with respect to terminology, the frequency with which actions happen, and how long an institution stays on a negative PO 00000 Frm 00070 Fmt 4701 Sfmt 4700 status. (Antoinette Flores’s ‘‘Watching the Watchdogs,’’ published in June 2016). Given this inconsistency, the commenters recommend making the following changes to the proposed accrediting triggering events. Commenters suggested that the Department make accreditor actions a discretionary trigger because, given the inconsistency among accreditors, establishing an automatic trigger tied to negative sanctions may be difficult. They stated that accreditors do not interpret what it means to be on probation or show cause in the same way. In addition, the commenters stated that making sanctions by accreditors an automatic trigger also risks making them unlikely to take action when they should. The commenters note that a clear finding from the research, ‘‘Watching the Watchdogs,’’ is that many accreditors put institutions on a negative status for a very short period of time, while other accreditors required institutions facing a sanction to stay in that status for at least a year. The commenters were concerned that setting a clear threshold of six months would give an institution too much leverage to argue that its accreditor should withdraw the sanctions sooner than the accreditor otherwise would. Discussion: In view of the significant number of comments that a probation or show cause action taken by an accrediting agency may not be tied to a financial reason or have financial repercussions, and could have serious unintended consequences as an automatic trigger, we are revising this trigger to make it discretionary. As such, we will work with accrediting agencies to determine the nature and gravity of the reasons that a probation or show cause action was taken and assess whether that action is material or would otherwise have an adverse impact on an institution’s financial condition or operations. Moreover, under this approach, the proposed six-month waiting period for an institution to come into compliance with accrediting agency standards is no longer necessary. Changes: We have reclassified and relocated the automatic probation and show-cause trigger in proposed § 668.171(c)(3)(ii) as a discretionary trigger under § 668.171(g)(5) and revised the trigger by removing the six-month compliance provision. Gainful Employment § 668.171(c)(1)(iv) Comments: Under proposed § 668.171(c)(7), an institution would not be financially responsible if, as determined annually by the Secretary, the number of title IV recipients E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations enrolled in gainful employment (GE) programs that are failing or in the zone under the D/E rates measure in § 668.403(c) is more than 50 percent of the total number of title IV recipients who are enrolled in all the GE programs at the institution. An institution is exempt from this provision if fewer than 50 percent of its title IV recipients are enrolled in GE programs. Some commenters noted that many institutions subject to the GE regulations have limited program offerings, and in some cases offer only one program. For those institutions, a single program scoring in the zone will result in more than 50 percent of its students being enrolled in zone-scoring programs. The commenters further noted that the GE regulations provide for a runway for institutions to bring programs into compliance, and institutions do so through cost reductions that are passed along to students. The commenters reasoned that imposing a letter of credit requirement on such an institution would deprive it of curative resources and ultimately lead to a closure of the program, rather than its remediation. In response to the Department’s request for comment on whether the majority of students who enroll in zone or failing GE programs is an appropriate threshold, commenters offered several observations and recommendations. First, the commenters believed that a simple tally of the number of GE programs that may be failing or in the zone at a given point in time will not produce a consistently accurate assessment of an institution’s current or future financial stability. The first set of debt-to-earnings rates, for example, are based on debt and earnings information for students who graduated between the 2008–09 and 2011–12 award years (assuming an expanded cohort). See generally 34 CFR 668.404. By the time the associated debt-to-earnings ratio for these programs are released (likely early 2017), many institutions will be offering new or different programs that are designed to perform favorably under the GE framework. Though, as of 2017, a significant number of the students may still be enrolled in the institution’s older GE programs, these programs will no longer be integral to the institution’s business model, and indeed, may be in a stage of phase-out. For this reason, the commenters suggested that any reasonable assessment of an institution’s financial health would need to account for the phase-out of older GE programs and the strength of the newer ones. Second, the commenters recommended that the Department exclude from this determination any GE programs that are in the zone, or at a VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 minimum, GE programs that have only been in the zone for two or fewer years. The commenters argued that, because a GE program must be in the zone for four consecutive years for which rates are calculated before it loses eligibility, the inclusion of a zone program prior to this point does not justify the presumption that the program may lose eligibility. Finally, the commenters suggested that, rather than exempting institutions where fewer than 50 percent of the title IV recipients are enrolled in GE programs, the regulations should simply compare the number of students who receive title IV, HEA funds and are enrolled in failing GE programs to the total number of students. The commenters believed this approach would be a better and more straightforward measure of the risk of financial failure posed to the entire institution. Discussion: We appreciate the concerns and suggestions made by the commenters regarding the GE trigger and are persuaded that the trigger should be revised to (1) account for the time that an institution has to improve a GE program in the zone, and (2) focus more on the financial impact of failing programs instead of the percentage of students enrolled in GE programs. We proposed including zone programs in the GE trigger because there are no assurances that an institution will attempt to improve or succeed in improving those programs. However, we agree that the proposed trigger could influence an institution to discontinue an improving program prematurely or hold an institution accountable for poorly performing programs that it voluntarily discontinues. In proposing the 50 percent threshold, we were attempting to limit this trigger to those situations where the potential loss of program eligibility would have a material financial impact on an institution. But, as alluded to by the commenters, the percentage threshold based on title IV recipients may not apply to situations where an institution discontinues a zone program, or cases where 50 percent of the title IV recipients enrolled at an institution account for a small fraction of (1) the total number of students enrolled, or (2) institutional revenue. To address these concerns, we are revising the GE trigger by considering only those programs that are one year away from losing their eligibility for title IV, HEA program funds and assessing the impact of that program’s closure and any potential loss under the recalculated composite score approach. Specifically, the Department will use the amount of title IV, HEA program PO 00000 Frm 00071 Fmt 4701 Sfmt 4700 75995 funds the institution received for those programs during its most recently completed fiscal year as the potential loss and recalculate the composite score based on that amount and an allowance for reductions in expenses that would occur if those programs were discontinued. Changes: We have revised the GE trigger as described above. We have also revised the GE trigger in § 668.171(c)(1)(iv) to provide that the loss used in recalculating the institution’s composite score under § 668.171(c)(2) is the amount of title IV, HEA program funds the institution received for affected programs during the most recently completed fiscal year. Lastly, we specify in Appendix C to subpart L, the changes needed to reflect that loss of funding and the reduction in educational expenses associated with discontinuing those programs. Withdrawal of Owner’s Equity § 668.171(c)(1)(v) Comments: Under proposed § 668.171(c)(8), an institution whose composite score is less than 1.5 is not financially responsible if there is any withdrawal of owner’s equity from the institution by any means, including by declaring a dividend. Some commenters appreciated the provision in § 668.171(d)(2) that would allow an institution whose composite score is based on the consolidated financial statements of a group of institutions, to report that an amount withdrawn from one institution was transferred to another entity within that group. However, the commenters argued that, since the Department is aware of the institutions whose composite scores are calculated based on consolidated financial statements, requiring those institutions to report every intercompany funds transfer imposes an unnecessary burden because the reporting provides little if any benefit to the Department. Therefore, the commenters recommend amending proposed § 668.171(c)(8) to expressly exclude any withdrawal of equity that falls within the circumstances described in § 668.171(d)(2). Other commenters assumed that this provision is intended to apply only to proprietary institutions because nonprofits do not have owners. However, because in financial reporting, the term ‘‘equity’’ is often used conceptually to refer both to owner’s equity for businesses or net assets for nonprofits, the commenters recommended that the Department clarify in the final regulations that this provision applies only to proprietary institutions. E:\FR\FM\01NOR2.SGM 01NOR2 75996 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES Discussion: We agree that, where a composite score is calculated based on the consolidated financial statements of a group of institutions, funds transfers between institutions in the group should not be reported as withdrawals of owner’s equity. The trigger for the withdrawal of owner’s equity was based on the reporting requirement under the zone alternative in current § 668.175(d)(2)(ii)(E), which applies only to proprietary institutions. We agree to clarify in the regulations that as a triggering event under § 668.171(c), the withdrawal of owner’s equity applies only to proprietary institutions. In addition, by recalculating the composite score we capture the impact of withdrawals of owner’s equity in cases where the withdrawals were not made solely to meet tax liabilities. Changes: We have revised the withdrawal of owner’s equity trigger now in § 668.171(c)(1)(v) to specify that it applies only to a proprietary institution and that it does not include transfers to an entity included in the affiliated entity group on whose basis the institution’s composite score was calculated. In addition, we specify in § 668.171(c)(2)(iv)(B) that except for a withdrawal used solely to meet tax liabilities, as provided under § 668.171(h)(3)(ii), the Secretary will recalculate the institution’s composite score to account for that withdrawal. Cohort Default Rates § 668.171(f) Comments: Under proposed § 668.171(c)(9), an institution is not financially responsible if its two most recent official cohort default rates are 30 percent or greater, unless the institution files a challenge, request for adjustment, or appeal with respect to its rates for one or both of those fiscal years and that action remains pending, results in reducing below 30 percent the official cohort default rate for either or both years, or precludes the rates from either or both years from resulting in a loss of eligibility or provisional certification. Some commenters urged the Department to remove the cohort default rate trigger, citing concerns that this trigger would have unintended consequences. The commenters believed that, because of the corresponding letter of credit requirements, it is likely that banks would curtail their lending to affected institutions making it more difficult for those institutions to initiate, or continue with, innovative educational efforts that are often capital-intensive. In response to the Department’s request for comment on whether a cohort default rate of 30 percent or more for a single year should be a triggering VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 event, some commenters believed that the proposed two-year trigger should not be changed. One commenter suggested that this trigger should apply to any institution whose most recent cohort default rate is 30 percent or higher, arguing that keeping default rates below 30 percent is a very low standard for an institution to meet— only 3.2 percent of institutions have a default rate of 30 percent or higher. The commenter noted that, among all students attending institutions of higher education where the default rate is 30 percent or higher, 85 percent attend public institutions and just 11 percent attend proprietary institutions. The commenter urged the Department not to exempt public institutions from this trigger if the Department’s goal is to protect as many students as possible. Discussion: We wish to make clear that the Department will not apply the cohort default rate trigger until any challenge, request for adjustment, or appeal that an institution qualifies to file, under subpart N of the General Provisions regulations, is resolved. If that action is resolved in favor of the institution, the Department will take no further action and make no further requests of the institution with regard to this trigger. Otherwise, after the challenge, request, or appeal is resolved, the Department will apply the cohort default rate trigger and request the corresponding financial protection from the institution. We disagree with the notion that a bank will curtail its lending to an institution solely because the Department requests financial protection under this trigger. Like other creditors, a bank would assess the risks inherent in making a lending decision, including regulatory risks. In this case, under the statutory provisions in section 435(a)(2) of the HEA, pending any appeal for, or adjustment to, its cohort default rates the institution is one year away from losing its eligibility for title IV, HEA funds. Although an institution’s intention to initiate or continue innovative educational efforts are laudable, we believe it is questionable that a bank would jeopardize funds requested by the institution after having assessed the risks of whether the institution could repay those funds in the event that the institution’s eligibility under the title IV, HEA programs is terminated in the near term. With regard to the Department’s request for comment, we are persuaded to maintain the proposed two-year threshold. With respect to the comment that, to protect as many students as possible, PO 00000 Frm 00072 Fmt 4701 Sfmt 4700 the Department should not exempt a public institution from the cohort default rate trigger, we note that while cohort default rates for all institutions are publicly available and can be used by students and parents in making enrollment decisions for particular institutions, the purpose of this trigger is to protect the Federal interest in the event an institution loses its eligibility for title IV, HEA funds in the coming year. In that circumstance for a public institution, we already have financial protection in the form of full faith and credit of the State to cover any liabilities that may arise (see the discussion under the heading ‘‘Public Domestic and Foreign Institutions’’). Changes: None. Non-Title IV Revenue (90/10) § 668.171(d) Comments: Under proposed § 668.171(c)(5), a proprietary institution is not financially responsible if it does not derive at least 10 percent of its revenue from sources other than title IV, HEA program funds during its most recently completed fiscal year. Some commenters believed this trigger was unjustified, arguing that an institution’s eligibility to participate in the title IV, HEA programs is not at risk after a one-year failure. The commenters stated that section 487(d)(2) of the HEA provides that no penalties are imposed on an institution until it loses title IV eligibility by failing the 90/10 revenue test for two consecutive years, and that the sanctions that are specified do not include the financial responsibility consequences proposed under this trigger. For these reasons, the commenters concluded that, lacking specific statutory authority, the Department should remove this trigger from the final regulations. Other commenters were concerned that institutions actively game the 90/10 requirements by (1) delaying title IV disbursements until the next fiscal year; (2) combining locations that exceed the 90 percent revenue limit with those that do not, and (3) raising tuition, which forces students to take out private loans that increase revenue from non-title IV sources. The commenters believed that these gaming strategies are the reason that only a few institutions fail the 90/ 10 revenue test each year (14 institutions for the 2013–14 reporting period) and urged the Department to limit the use of these strategies, recommending for example, that Department track for three years the 90/ 10 compliance for each location included at the institution’s request under a single PPA or that the Department should not grant those E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations requests when institutional 90/10 compliance is in question. Discussion: As we noted in the preamble to the NPRM, an institution that fails the 90/10 revenue test for one year, is one year away from losing its title IV eligibility. Under § 668.28(c)(3), an institution that fails the revenue test must notify the Department of that failure no later 45 days after the end of its fiscal year. If the institution fails again in the subsequent fiscal year, it loses its eligibility for title IV, HEA funds on the day following the end of its fiscal year, not at the end of the 45day reporting period. After the end of its fiscal year, the institution’s ability to continue to make disbursements to enrolled students is severely limited under the provisions in § 668.26. Consequently, in view of the institution’s dependence on revenues from title IV, HEA funds that it is no longer eligible to receive, it is likely that the institution would close, possibly precipitously, leading to closed school discharges and program liabilities owed to the Department. These are the same outcomes that would result from an existential threat, such as a crippling lawsuit or loss of accreditation, for which financial protection is authorized under the financial responsibility provisions in section 498(c) of the HEA. Contrary to the commenters’ assertion that there is no risk to an institution’s eligibility after a one-year failure, the HEA contemplates that risk under section 487(d)(2)(B) by providing that after a one year failure, the institution automatically becomes provisionally certified and remains on that status for the following two years, unless it fails the 90/10 revenue test in the subsequent year and loses eligibility. Moreover, the Department’s authority to establish 90/ 10 as a basis for determining whether an institution is financially responsible is anchored under the provisions in section 498(c)(1) of the HEA, not the provisions governing the institution’s eligibility under the 90/10 revenue provisions. With regard to the comments about institutions evading the 90/10 requirements, we note that changes to these requirements are beyond the scope of this rulemaking. Administratively however, the Department will continue to diligently enforce the 90/10 requirements and work closely with the Office of the Inspector General to help ensure that institutions properly calculate their 90/10 rates. Changes: None. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Publicly Traded Institutions § 668.171(e) General Comments: Under proposed § 668.171(c)(6), a publicly traded institution is not financially responsible if the SEC warns the institution that it may suspend trading on the institution’s stock, the institution’s stock is delisted involuntarily from the exchange on which it was traded, the institution disclosed in a report to the SEC that it is subject to a judicial or administrative proceeding, the institution failed to file timely a required report with the SEC, or the exchange on which the institution’s stock is traded notifies the institution that it is not in compliance with exchange requirements. Commenters believed that the NPRM did not provide meaningful rationale for some of the provisions that the Department asserts require financial protection, pointing for example to an institution’s failure to file a timely report with the SEC, or noncompliance with exchange requirements, and noting that the Department only suggested that such events could lead to institutional failure. In response to the Department’s request for comment regarding how these triggers could be more narrowly tailored to capture only those circumstances that could pose a risk to an institution’s financial health, the commenters offered that the final regulations should provide that in every instance where an SEC action occurs, the Department will only take action after it affords the institution a notice and hearing and thereafter makes a reasoned determination that the event is likely to result in a material adverse effect. The commenters further stated that, to be a triggering event, any SEC action should be a final, non-appealable judgment or suspension and not merely a warning or notification. The commenters also stated that because many companies inadvertently and regularly miss a periodic filing deadline, the final regulations should require a finding of materiality, as applied to the delinquency of the filing, and the Department should consider whether the filing failure is an isolated incident or part of a pattern of conduct, and whether the missed filing was the fault of the institution. Similarly, in response to the Department’s request for comment, other commenters identified the following situations that they believed would provide for a more appropriate set of triggers for publicly traded institutions: (1) The institution is in default on an obligation to make payments under a credit facility, or other debt instrument, PO 00000 Frm 00073 Fmt 4701 Sfmt 4700 75997 and the default involves an amount in excess of 10 percent of the institution’s current assets, and the default is not cured within 30 days; (2) An event of default has been declared by the relevant lender or trustee under any outstanding credit facility or debt instrument of the institution or its parent, including any bond indenture, and the default is not cured within 30 days; or (3) The institution or its parent declares itself insolvent, files a petition for reorganization or bankruptcy under any Federal bankruptcy statute, or makes an assignment for the benefit of creditors. The commenters believed that adopting the recommended triggers would enable the Department to efficiently identify those cases in which a publicly traded institution is in financial trouble, and would avoid conflating investor-facing disclosures or nonmaterial administrative matters (e.g., failure to timely file a required report, notification of non-compliance with exchange requirements) with reliable indicators of financial distress. Discussion: With regard to the suggestion that the Department apply these triggering events only when an SEC action is what the commenter describes as a final, non-appealable judgment or suspension, and not a warning or notification, doing so would further distance these events as early but significant indicators of serious financial distress. We understand that the warning is issued by the SEC only after repeated efforts have already been made to alert the delinquent party of the need to file, and despite these attempts, the registrant continues to fail to respond. We understand that the consequences of failure to file timely required reports after this warning include significant burdens should the institution wish to raise capital, and that not uncommonly, the reason a registrant becomes so delinquent as to be issued this warning is that the registrant has ceased operations. We are not capturing, or requiring contemporaneous reporting of, the actions and circumstances that give rise to an SEC or exchange action— information that may at an early stage forecast operational or financial difficulties—because that would be unmanageable and could lead to erroneous conclusions. Instead, we are relying on the conclusions reached by the SEC and the stock exchange that the actions taken by the institution warrant a significant and corresponding reaction. With regard to the proposal that the Department take action to impose financial protection based on an SEC or E:\FR\FM\01NOR2.SGM 01NOR2 75998 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES exchange action only after providing the institution an opportunity for a hearing and a case-by-case evaluation of the significance of the particular event on which the SEC or exchange acted, we note that § 668.171(h)(3)(iv) provides the institution with an opportunity at the time it reports the event to demonstrate that the condition no longer exists, has been cured or, that it has insurance that will cover any and all debts and liabilities that arise at any time from that triggering event. The liabilities referred to here are those that arise from a precipitous closure of an institution, including, but not limited to losses from closed school discharges, and liabilities for grant and loan funds not accounted for as properly spent by the statutorily required compliance audit. If the Department takes an enforcement action based on this trigger, or any other automatic triggering events, to condition the continuing participation of the institution on providing the required financial protection, § 668.90(a)(3)(iii)(A) provides the institution a more formal opportunity to demonstrate these defenses. The event itself is of such significance that the Department considers only these defenses, and not contentions that the event itself is not grounds for requiring protection. While we appreciate the suggestions made by the commenters to streamline the triggers for publicly traded institutions, particularly with regard to making payments under a credit facility, as discussed more thoroughly under the heading ‘‘Violation of Loan Agreement,’’ we have made these provisions discretionary and they apply to all institutions. While we agree that some of the situations described would signal serious distress, under these regulations we will make those determinations on a case-by-case basis. As previously noted, if the lender files suit as a result of the delinquency, that suit would be considered under the private litigation assessment in § 668.171(c)(1)(ii). Changes: None. Delisting Comments: With regard to the triggers pertaining to a warning from the SEC that it may suspend trading and the involuntary delisting of an institution’s stock, some commenters found the correlation the Department was attempting to make between an institution’s failure to comply with exchange requirements and its ability to meet its financial obligations troublesome. The commenters argued that, while a delisting is significant, correlating an institution’s financial health to its VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 delisting incorrectly assumes that the delisting is generated as a result of financial problems and the delisting will materially impact the institution’s financial health. Even where the delisting is itself related to something that is measured in dollars, like a minimum bid price, that measure is not necessarily indicative of the health of an institution, as opposed to the market value of a share of the institution. Discussion: While the commenters are technically correct that an involuntary delisting does not necessarily mean that an institution has financial problems, it could equally or more likely mean that it does. Even worse, the delisting may be a prelude to bankruptcy. Generally speaking, financially healthy institutions are not involuntarily delisted. As discussed in the preceding comment, the regulations provide the institution ample informal and formal opportunities to show that the risks that the triggering event may cause have been removed by curing the event itself. These liabilities are those that ensue from a precipitous closure, as described above. An institution’s financial viability under the Department’s composite score methodology assesses, as explained earlier, the ability of the institution to borrow and access capital as needed. Delisting and SEC actions directly affect the ability of a publiclytraded institution to access capital. An institution may contend that the event on which the action was premised does not portend closure, but the action by the exchange or SEC unquestionably affects the ability of the institution to obtain financing, a critical aspect of financial viability. While the negative effect of that impairment may be difficult to quantify, and cannot immediately be assessed under the composite score methodology, that impairment warrants requiring financial protection. Changes: None. SEC Filings Regarding Judicial or Administrative Proceeding Comments: With regard to judicial or administrative proceedings, some commenters noted that the SEC’s requirements are designed to encourage disclosure of information to potential investors and cautioned that the proposed regulations may discourage those disclosures. The commenters believed that although the proposed reporting requirements under § 668.171(d)(i) would permit an institution to explain why a particular litigation or suit does not constitute a material adverse event that would pose an actual risk to its financial health, a publicly traded institution that elects to PO 00000 Frm 00074 Fmt 4701 Sfmt 4700 make broad disclosures to the SEC and potential investors would be dependent on the Department agreeing with the institution’s position. If the Department disagrees, the commenters opined that the institution would face a financial penalty (i.e., be required to submit a letter of credit) for a situation where the disclosure may not have been required by the SEC in the first place. Along similar lines, other commenters noted that the reporting provisions do not require the Department to act on any evidence provided by the institution, and do not specify what opportunity, if any, the institution would have to discuss these events with the Department. For these reasons, the commenters suggested that the Department should not implement regulations that would interfere with the primary purpose of SEC disclosures—to permit potential investors to make their own decisions about whether to invest in the institution. Similarly, other commenters believed this triggering event would run counter to the long-standing practice of publicly traded institutions generally erring on the side of disclosing legal and regulatory events to the public and their shareholders. More specifically, the commenters asserted that publicly traded institutions tend to over-disclose these events, particularly since the materiality of those events often cannot be reasonably determined at their onset. Discussion: We acknowledge that a judicial or administrative proceeding reported by an institution to the SEC may or may not be material. We believe that proceedings reported in SEC filings that seek substantial recovery but may not be meritorious pose a risk similar to the risk posed by non-governmental actions. The institution may succeed in dismissing such a suit, or at least testing its merit by moving for summary judgment or disposition. The institution may also have insurance that fully protects the institution from loss from the suit. Changes: We have added a new § 668.171(c)(1)(ii) to treat all private party litigation as a triggering event only if the action survives a motion for summary judgment or disposition, or the institution has chosen not to file for summary judgment, and have amended § 668.171(h) to enable the institution to demonstrate that all actual and potential losses stemming from that litigation are covered by insurance. SEC Reports Filed Timely Comments: With respect to the trigger for filing timely SEC reports under proposed § 668.171(c)(6)(iii), some commenters warned that the E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Department should not assume that an institution is unable to meet its financial or administrative obligations and impose punitive actions based on a failure to meet SEC filing requirements. As an initial matter, the commenters argued that the proposed trigger is more stringent than the SEC’s rules, which allow an institution to file a notification of late filing, that enables the institution to file the report by an extended deadline, and once filed the institution would be deemed to have timely filed the report. In addition, the commenters stated that an institution’s failure to file a report may not necessarily reflect that the institution is unable to meet its financial or administrative obligations, because the report could be late for many reasons outside of financial problems at an institution, including the unavailability of an individual required to sign the report, an unforeseen circumstance with an institution’s auditors, or the need to address a financial restatement done for technical reasons. Similarly, other commenters urged the Department to apply this trigger only where the filing would be considered late under SEC rules. The commenters explained that pursuant to SEC rules, an institution that fails to timely file a report must file a Form 12b–25, reporting the failure to file no later than one business day after the report was due. If the Form 12b–25 is properly filed, the institution will have 15 additional calendar days to file an annual report or five additional calendar days to file a quarterly report. If the institution files the late report within the extended deadline, the SEC considers that the report was timely filed. Discussion: A late SEC filing, or failure to file, may precipitate an adverse action against an institution by the SEC or a stock exchange. For example, an AMEX or Nasdaq-listed institution that files a late SEC report is cited for failing to meet exchange requirements and will be required by the exchange to submit a plan for regaining compliance with listing requirements. The exchange may suspend trading on the institution’s stock if it does not come into compliance with those requirements. Or, a late filing may limit the institution’s ability to conduct certain types of registered securities offerings. In addition, capital markets tend to react negatively in response to late filings. All told, the consequences of late SEC filing may impact the institution’s capital position or its ability to raise capital, and we believe that it remains a VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 significant event to include as an automatic trigger. Changes: None. Discretionary Triggering Events § 668.171(g) Comments: Under proposed § 668.171(c)(10), an institution is not financially responsible if the Secretary determines that there is an event or condition that is reasonably likely to have a material adverse effect on the financial condition, business, or results of operations of the institution, including but not limited to whether (1) there is a significant fluctuation in the amount of Direct Loan or Pell Grant funds received by the institution that cannot be accounted for by changes in those programs, (2) the institution is cited by a State licensing or authorizing agency for failing State or agency requirements, (3) the institution fails a financial stress test developed or adopted by the Secretary to evaluate whether the institution has sufficient capital to absorb losses that may be incurred as a result of adverse conditions, or (4) the institution or its corporate parent has a non-investment grade bond or credit rating. Commenters believed that the proposed discretionary triggers were unreasonable for several reasons. First, the commenters noted that the discretionary provisions do not afford institutions any opportunity to communicate with the Department regarding a possible materiality determination. Instead, it appeared to the commenters that the Department may determine unilaterally, and without engaging the school, that there is an event or condition that is reasonably likely to have a material adverse effect and proceed to demand financial protection, violating the school’s due process. Moreover, the commenters argued that any standard of financial responsibility that does not permit the receipt and review of information from the school cannot produce consistent and accurate results and, as such, fails to satisfy the reasonability standard put into place by Congress. Second, the commenters noted that the Department did not define the term ‘‘material adverse effect’’ and made no mention of the concept in the preamble to the proposed regulations. The commenters asserted that the Department must define this term to ensure that the regulations are consistently applied, particularly where an institution could be significantly penalized (required to submit a letter of credit) pending the result of the determination. PO 00000 Frm 00075 Fmt 4701 Sfmt 4700 75999 Third, the commenters argued that by requiring under proposed § 668.171(d) that an institution must report any automatic or discretionary trigger within 10 days, the proposed regulations are unworkable—because the discretionary triggers are not exhaustive, an institution would have an obligation to speculate as to the types of events the Department might determine would have a material adverse effect and report those events. Conversely, the commenters were concerned that the Department could argue that an institution’s failure to report an event, that the Department might deem likely to have material adverse effect, is a failure to provide timely notice under § 668.171(d), and grounds to initiate a proceeding. Fourth, the commenters argued that the six examples of events that the Department might consider ‘‘reasonably likely’’ to have a material adverse effect on an institution are vague, and asserted that the Department offered no factual support in the preamble for the notion that these events regularly, or even more often than not, lead to financial instability at an institution. The commenters stated that the only rationale the Department offers for including these six events is that each could, in theory, signal financial stress. For example, they noted that a citation from a State-authorizing agency for failing a State requirement could concern almost any aspect of an institution’s operations. The commenters contended that routine citations occur with great frequency in annual visit reports and routine audits. Therefore, under the proposed regulations, an institution would be required to report every citation, without regard to materiality, frequency, or the relationship to the institution’s financial health. According to the commenters, events such as ‘‘high annual dropout rates,’’ a ‘‘significant fluctuation’’ in the amount of Federal financial aid funds received by an institution, an undisclosed stress test, and an adverse event reported on a Form 8–K with the SEC are equally problematic and vague. Commenters stated that it was unclear what these thresholds or events represent, how they would be evaluated, or how an institution would know that one has occurred and report it to the Department. Other commenters believed that the Secretary should not have open-ended discretion to determine which categories of events or conditions would be financial responsibility triggers. Like other commenters, these commenters argued that as a practical matter it E:\FR\FM\01NOR2.SGM 01NOR2 76000 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES would likely be impossible for an institution to comply with the reporting requirements in proposed § 668.171(d) for any event or condition that is not specifically identified by the Secretary because the institution would have to guess which additional events or conditions might be of interest. Similarly, some commenters believed the discretionary triggers should be exhaustive with established parameters so that institutions know the events they must comply with and report to the Department. Some commenters believed that the discretionary triggers constitute an open invitation for litigation by anyone with an ‘‘axe to grind’’ with any school. The commenters were concerned that the Secretary could use the expanded authority under the discretionary triggers to take actions against institutions for any reason. Discussion: As a general matter, the discretionary triggers are intended to identify factors or events that are reasonably likely to, but would not in every case, have an adverse financial impact on an institution. Compared to the automatic triggers, where the impact of an action or event can be reasonably and readily assessed (e.g., claims, liabilities, and potential losses are reflected in the recalculated composite score), the materiality or impact of the discretionary triggers is not as apparent. The Department will have to conduct a case-by-case review and analysis of the factors or events applicable to an institution to determine whether one or more of those factors or events has an adverse financial impact. In so doing, the Department may request additional information or clarification from the institution about the circumstances surrounding the factors or events under review. If the Department determines that the factors or events have a material adverse effect on the institution’s financial condition or operations, the Department notifies the institution of the reasons for, and consequences of, that determination. As for the comment that we should define ‘‘material adverse effect,’’ we do not intend to adopt a specific measure here, because identification of those events that cause such an effect is a particularized judgment.59 We disagree with the notion 59 Accounting rules do not set a specific figure for such effects. However, SEC regulations require the registrant to disclose resources the loss of which would have a material adverse effect on the registrant, and in that rule explicitly require the registrant to disclose an investment of 10 percent or more of company resources in an entity, 17 CFR 210.1–02(w), and identify any customer or revenue source that accounts for 10 percent or more of the registrant’s consolidated revenues, if the loss of that revenue would constitute a material adverse effect. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 that it is inappropriate for the Department to determine which factors or events may be used as discretionary triggers, or that the list of factors and events in the regulations should be exhaustive. Each discretionary trigger rests on a particularized judgment that a factor or event has or demonstrates such a substantial negative condition or impact on the institution as to place continued operations in jeopardy.60 In this regard, as explained more fully under the heading ‘‘Reporting Requirements,’’ an institution is 17 CFR 229.101(c)(1)(i), (vii). While not defining material adverse effect, the selection of this threshold supports an inference that loss of this magnitude can be expected to constitute a material adverse effect. A popular characterization of the significance of such a loss states that material adverse effect is a term that commonly denotes an effect that . . . usually signals a severe decline in profitability and/or the possibility that the company’s operations and/or financial position may be seriously compromised. This is a clear signal to investors that there is something wrong . . . Material adverse effect is not an early warning signal, but rather a sign that a situation has already deteriorated to a very bad stage. Investopedia www.investopedia.com/articles/analyst/ 112702.asp#ixzz4JKIpsbwk. 60 The assessment would look to the factors identified in recent revisions to Financial Accounting Standards Board rules regarding the expectations regarding whether the entity’s ability to continue as a going concern. FASB Standards Update, No. 2014–15, Presentation of Financial Statements—Going Concern (Subtopic 205–40): 205–40–55–2 The following are examples of adverse conditions and events that may raise substantial doubt about an entity’s ability to continue as a going concern. The examples are not all-inclusive. The existence of one or more of these conditions or events does not determine that there is substantial doubt about an entity’s ability to continue as a going concern. Similarly, the absence of those conditions or events does not determine that there is no substantial doubt about an entity’s ability to continue as a going concern. Determining whether there is substantial doubt depends on an assessment of relevant conditions and events, in the aggregate, that are known and reasonably knowable at the date that the financial statements are issued (or at the date the financial statements are available to be issued when applicable). An entity should weigh the likelihood and magnitude of the potential effects of the relevant conditions and events, and consider their anticipated timing. a. Negative financial trends, for example, recurring operating losses, working capital deficiencies, negative cash flows from operating activities, and other adverse key financial ratios. b. Other indications of possible financial difficulties, for example, default on loans or similar agreements, arrearages in dividends, denial of usual trade credit from suppliers, a need to restructure debt to avoid default, noncompliance with statutory capital requirements, and a need to seek new sources or methods of financing or to dispose of substantial assets. c. Internal matters, for example, work stoppages or other labor difficulties, substantial dependence on the success of a particular project, uneconomic long-term commitments, and a need to significantly revise operations. d. External matters, for example, legal proceedings, legislation, or similar matters that might jeopardize the entity’s ability to operate; loss of a key franchise, license, or patent; loss of a principal customer or supplier; and an uninsured or underinsured catastrophe such as a hurricane, tornado, earthquake, or flood. PO 00000 Frm 00076 Fmt 4701 Sfmt 4700 responsible for reporting only the actions and events specified in these regulations. We address specific concerns and suggestions about the discretionary triggers in the following discussion for each factor or event. In addition, we have added pending borrower defense claims as a discretionary trigger because it is possible that an administrative action could cause an influx of borrower defense claims that we can expect to be successful, though that will vary on a case-by-case basis. Changes: None. Discretionary Triggering Events Bond or Credit Rating, Proposed § 668.171(c)(11) Comments: Commenters argued that a non-investment grade bond or credit rating is not a reliable indicator of financial problems. The commenters stated that, because the rating assigned by a rating agency is a measure designed for the benefit of creditors concerned solely with pricing the institution’s debt, a rating below investment grade does not necessarily mean that an institution cannot meet its financial obligations. Moreover, the commenters questioned how the Department would determine that an institution or its corporate parent had a non-investment grade rating, since there are multiple rating agencies and the agencies may not necessarily assign the same rating to a particular institution or in the case where the institution or its corporate parent have multiple ratings, some of which are investment grade. The commenters stated that this financial structuring is not unusual and has no impact on the ability of the institution to meet its obligations. For these reasons, the commenters suggested that, if the Department retains bond or credit ratings as a triggering event, it should specify how those ratings are determined. In addition, the commenters were concerned that applying this trigger could potentially increase costs to institutions because, in an effort to avoid this risk of a noninvestment grade rating, an institution may seek not to have a credit rating in the first place, so obtaining alternate financing could increase its costs of capital. Other commenters argued that assuming that schools with noninvestment grade bond ratings are somehow deficient is unwarranted. The commenters noted that the majority of nonprofit colleges and universities do not have a bond rating at all, since they have not issued public debt, citing the data provided by the Department in the E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES NPRM that shows that only 275 private institutions have been rated by Moody’s (some others likely have used other rating agencies like Fitch or Standards & Poor). The commenters contended that institutions that have a rating are arguably in better financial condition than those that do not, so rather than being a trigger for additional scrutiny, the existence of a credit rating and outstanding public debt would, in itself, be an indication of financial responsibility. Further, the commenters noted that a bond rating seeks to assess the creditworthiness and risk of nonpayment over an extended time period—typically 20 to 30 years—that is well beyond the much shorter timeframe contemplated by the financial responsibility regulations. Discussion: In considering the complexities and difficulties noted by the commenters in using and relying on bond or credit ratings, we are removing this triggering event. Changes: We have removed bond or credit ratings as a discretionary trigger. Adverse Events Reported on Form 8–K, Proposed § 668.171(c)(11) Comments: Commenters believed that the trigger regarding the reporting of adverse events on the SEC’s Form 8–K is too narrow since it is not used to identify adverse events at non-publicly traded institutions and too broad since it would capture events reported on Form 8–K that are not indicative of an institution’s financial health. Although the commenters acknowledged that it may be efficient to use existing disclosure channels to identify potential issues of concern, they nevertheless believed that it was unfair for the Department to impose burdens on publicly traded institutions, but not on other institutions that may be experiencing adverse events. In addition, the commenters stated that many events listed on Form 8–K have no bearing on an institution’s ability to meet its financial obligations, so the Department should identify the events it considers to be adverse. Once identified, the commenters suggested that the Department could develop a broader list of adverse events that would be applicable to all institutions. Also, the commenters believed that, because of the proposed trigger, publicly traded institutions would have an incentive not to report events on Form 8–K that could potentially be adverse events, but in the ordinary course would have provided useful information to investors. In conclusion, the commenters feared that, without clear guidelines from the Department about what constitutes an adverse event, VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 publicly traded institutions would have to make their own decisions as to whether to treat something as an adverse event. Commenters were concerned that, even where institutions make that decision in good faith, they could potentially be exposing themselves later to an action by the Department if the Department exercises its own judgment in hindsight. Similarly, other commenters believed that a number of events on Form 8–K have little or no relationship to the institution’s continued capacity to operate or to administer the title IV, HEA programs. Instead of using a trigger based on Form 8–K reporting, the commenters suggested that the financial responsibility regulations should be focused on potential risks to the title IV, HEA programs and, as a related matter, institutional outcomes that are indicative of that risk. Discussion: While we are not convinced that some of the reportable items on Form 8–K will not have an adverse financial impact on an institution, we will not require an institution to report any Form–8K event because that information is otherwise publicly available to the Department. We may, however, evaluate the effect of an event reported in a Form 8–K as if it were a discretionary triggering event, on a case by case basis, or in light of the effect on an institution’s composite score as applied under these regulations. Changes: We have removed the discretionary trigger regarding an adverse event reported by an institution on a Form 8–K under proposed § 668.171(c)(10)(vii). High Drop-Out Rates and Fluctuations in Title IV, HEA Funding Drop-Out Rates § 668.171(g)(4) Comments: Some commenters urged the Department to define how it will calculate high annual dropout rates and provide an opportunity for the pubic to comment on the methodology employed. The commenters noted that in the preamble to the NPRM, the Department stated that it uses high dropout rates to select institutions for program reviews, as described in 20 U.S.C. 1099c–1(a), and that ‘‘high dropout rates may signal that an institution is employing high-pressure sales tactics or is not providing adequate educational services, either of which may indicate financial difficulties and result in enrolling students who will not benefit from the training offered and will drop out, leading to financial hardship and borrower defense claims’’ (81 FR 39366 (emphasis added)). PO 00000 Frm 00077 Fmt 4701 Sfmt 4700 76001 Although the commenters agreed that those statements may be true, they argued that when the Department conducts a program review, it investigates whether high dropout rates are in fact signs of financial difficulties. Under the NPRM, the commenters surmised that the Department would have the discretion to impose a requirement to provide a letter of credit or other financial protection without any review of institutional practice or other investigation to find a causal connection between high dropout rates and financial difficulties, thus depriving the institution of fair process. Other commenters were concerned that this trigger is arbitrary because it is unlikely that a high dropout rate is related to a school’s financial stability. The commenters pointed to a study published in December 2009 by Public Agenda showing that the most common reason students dropped out of school is because they needed to work. Other reasons cited in the study include: Needing a break from school, inability to afford the tuition and fees, and finding the classes boring or not useful. Based on this study and survey results from the Pew Research Center, the commenters concluded that the reasons students drop out of school typically have very little to do with school itself, and therefore suggested that the Department remove this triggering event. Some commenters argued that the use of the dropout rate as a trigger fails to account for the various missions that title IV institutions represent, or the extended time to graduation that many contemporary students face as they balance career, family and higher education. The commenters believed that establishing a dropout rate as a trigger for a letter of credit creates a perverse incentive for institutions to enroll and educate only those students who are most likely to succeed, instead of continuing to extend access to higher education to the broader population. In addition, the commenters believed that measures of academic quality are best left to accreditors, but if the Department chooses to take on this role, it should consider instead triggering a letter of credit if an institution’s persistence rate decreases significantly between consecutive award years, or over a period of award years. The commenters believed this approach would account for the significant variances in mission and student body across higher education without potentially limiting access. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76002 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Fluctuations in Funding § 668.171(g)(1) Commenters believed the proposed trigger for a significant fluctuation between consecutive award years, or a period of award years, in the amount of Pell Grant and Direct Loan funds received by an institution, is overly vague. The commenters noted that yearover-year fluctuations can occur when an institution decides to discontinue individual programs or close campus locations, often because those campuses or programs are under-performing financially even where the overall institution is financially strong and argued that because these are sound business decisions made in the longterm interests of the institution, they should not give rise to a letter of credit requirement. Some commenters believed that a decrease in total title IV expenditures should not trigger a letter of credit requirement because the decreases in the amount of title IV, HEA funds disbursed puts the Department at less risk of financial loss. In addition, the commenters stated that a decrease in title IV, HEA funding to a school is largely out of the school’s control—it is usually a result of decreased enrollments or the Department’s rulemaking actions. Other commenters agreed that big changes in the amount of financial aid received by an institution could be a sign that growth that is too fast, or an enrollment decline may signal a school is in serious trouble. The commenters argued, however, that at small schools, big percentage changes could simply be the result of small changes in the number of students. While the commenters were confident that the actual implementation of this rule would not result in the Department holding a small school accountable for what is a minor change, they believed the Department should clarify that the change in Federal aid would need to be large both in percentage and dollar terms as a way of proactively assuaging this concern. One commenter noted that the phrase ‘‘significant fluctuation’’ was not defined, but that the Department implied on page 39393 of its NPRM that it believes a reasonable standard would be a 25 percent or greater change in the amount of title IV, HEA funds a school receives from year to year, after accounting for changes in the title IV, HEA programs. The commenter urged the Department to clarify in the final regulations precisely what this phrase means so that institutions would know how to comply. Moreover, the commenter argued that the Department VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 may be evaluating institutions by the wrong metric, stating that the for-profit sector has seen six-fold enrollment growth over the past 25 years where significant fluctuations in title IV, HEA program volume may be a reflection of that expansion. Said another way, a significant fluctuation in title IV, HEA program volume, without looking at important contextual clues, is insufficient to determine whether there is questionable conduct at the institution. In addition, the commenter warned that including significant fluctuation as a trigger may serve to deter institutional growth, since a large increase in enrollment would trigger the financial protection requirement even if that increase was perfectly legitimate. In addition, the commenter believed that, while the Department has a compelling interest in ensuring that institutions do not raise tuition unnecessarily to take advantage of title IV, HEA aid, the Department should try to address this problem in a way that does not discourage institutions from expanding their enrollment. For these reasons, the commenter suggested revising the trigger so it refers to a significant fluctuation in title IV, HEA program volume per aid recipient, not program volume overall. The commenters believed this approach would guard against increases in tuition designed to take advantage of the title IV, HEA programs while not penalizing institutions with rapid enrollment growth. Discussion: We intend to use the high drop-out rate and fluctuations in funding triggers only when we make a careful, reasoned analysis of the effect of any of these events or conditions on a particular institution, and conclude that the condition or event is likely to have a material adverse effect on the institution. An institution that challenges this determination may present an argument disputing this determination. If we are not persuaded, we will take enforcement action under 34 CFR part 668, subpart G to limit the institution’s participation to condition further participation on supplying the financial protection demanded. The institution may obtain an administrative hearing to dispute the determination, and unlike with the automatic triggers, the institution may present and have considered both evidence and argument in opposition to the determination that the condition may constitute a material adverse effect, but also whether the amount of financial protection demanded is warranted. As noted in the introductory discussion of this section and noted by some commenters, the materiality or PO 00000 Frm 00078 Fmt 4701 Sfmt 4700 relevance of factors like dropout rates and fluctuations in funding must be evaluated on a case-by-case basis in view of the circumstances surrounding or causes giving rise to what may appear to be excessive or alarming outcomes. In other words, what may be a high dropout rate or significant fluctuation in funding at one institution may not be relevant at another institution. In this regard, we appreciate the suggestions made by the commenters for how the Department could view or determine whether or the extent to which these factors are significant. While a case-by-case approach argues against setting bright-line thresholds, to mitigate some of the anxiety expressed by the commenters as to what may be a high dropout rate or fluctuation in funding, we may consider issuing guidance or providing examples of actual cases where the Department made an affirmative determination. Changes: None. State or Agency Citations § 668.171(g)(2) Comments: With respect to the discretionary trigger under proposed § 668.171(c)(10)(ii), some commenters noted that because State agencies may issue citations for minor violations of State requirements and not subject an institution to any penalties, the Department should remove this triggering event. The commenters believed this triggering event would unnecessarily capture citations for minor violations, such as failure to update the institution’s contact information. It would also capture violations for which the State agency has decided no penalty is necessary. The commenters questioned why the Department should substitute its judgment for that of the State agency and determine that an otherwise nonpunitive citation is indicative of financial problems. In the alternative, the commenters suggested that the final regulations should provide that this trigger would only be invoked if an institution’s failure to comply with State or agency requirements was material. In addition, the commenters suggested that the final regulations should define ‘‘State licensing or authorizing’’ agency in this context to mean only the primary State agency responsible for State authorization, not specialized State agencies, such as boards of nursing, that have responsibility for professional licensure and other matters that would not have a material impact on the overall financial condition of the institution. Other commenters recommend that the Department apply the State agency- E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations based trigger only if the citation by the State authorizing agency is final and relates to the same bases that can support a borrower defense claim. Or, because State agencies frequently cite institutions for findings of noncompliance that are remedied appropriately and timely, the commenters supported applying the trigger only if the State agency has initiated an action to suspend or terminate its authorization of the institution. Some commenters were concerned that the Department did not provide any evidence that would support that an institution that chooses to discontinue State approval for a single program at a single location would implicate the financial stability of an entire institution, much less a large institution with a wide range of programming and multi-million dollar endowment. Discussion: The State agency-based trigger and other discretionary triggers are intentionally broad to capture events that may have an adverse financial impact on an institution. With regard to the comments that the Department should not require an institution to report State agency actions for events or violations (1) that the institution considers minor, (2) for which the agency did not penalize the institution, or (3) that are remedied timely, we believe that doing so under any of these circumstances defeats the purpose of the trigger. There is little or no reporting burden on an institution that is sporadically cited for a violation by a State agency, but where the institution is cited repeatedly the reporting burden is warranted because even if individual violations are minor, collectively those violations may signal a serious issue at the institution. A State licensing or authorizing agency, for the purpose of this trigger, includes any agency or entity in the State that regulates or governs (1) whether an institution may operate or offer postsecondary educational programs in the State, (2) the nature or delivery of those educational programs, or (3) the certification or licensure of students who complete those programs. In this regard, we disagree with the assertion that actions by a State agency responsible for professional licensure would never have a material impact on the financial condition of the institution. To the contrary, because the State agency enforces standards that restrict professional practice to individuals who, in part, satisfy rigorous educational qualifications, a citation or finding by the agency could impact how an institution offers or delivers an educational program. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Finally, with regard to the comment about an institution voluntarily discontinuing State approval for a program at a particular location, we note that, unless the State cited the institution for discontinuing the program, this is not a reportable event. Changes: None. Comments: Some commenters believed that considering ‘‘claims of any kind’’ against an institution, in proposed § 668.171(c)(1)(ii), would invite a broad set of claims that may not cause financial damages. Others objected to the apparent ability under proposed § 668.171(c)(10) to add other events or conditions as it wished without public comment. Commenters believed that proposed triggers do not focus just on fiscal solvency; rather, they assert, the proposed triggers include events not related to financial solvency: Accrediting agency actions, cohort default rates, and dropout rates. The commenters opined that the Department was inappropriately attempting to shift the emphasis of these regulations from financial oversight into much broader accountability measures and to insert the Federal government into institutional decision-making. Discussion: To the extent that the proposed regulations would have included events other than explicit claims, we are revising the regulations to include only events that pose an imminent risk of very serious financial impact. An institution that could lose institutional eligibility in the next year is indeed at serious risk of severe financial distress. Other events cited here we agree pose a risk only under particular circumstances, and should not be viewed as per se risks. Changes: Section 668.171 has been revised to make clear that accreditor sanctions and government citations, are considered, like high dropout rates, as triggering events only on a reasoned, case-by-case basis under § 668.171(g)(2) and (5). Stress Test § 668.171(g)(3) Comments: Commenters believed that a trigger based on the proposed stress test is redundant because the Department uses the existing composite score methodology as the primary means of evaluating the financial health of an institution. In addition, the commenters were concerned that the Department did not provide schools with enough information regarding what the financial stress test will be and if it will be developed through negotiated rulemaking. The commenters suggested removing the stress test as a trigger, but if the Department does implement a PO 00000 Frm 00079 Fmt 4701 Sfmt 4700 76003 stress test, it should first be developed through negotiated rulemaking. Other commenters echoed the suggestion to develop the stress test through negotiated rulemaking, arguing that developing a test would not only be time consuming and complex, but have serious implications for institutions—all the reasons why institutions and other stakeholders should have an opportunity to provide their views and analyses. Some commenters argued that it was premature and unreasonable to include reference to a stress test, which has yet to be developed, and which schools have not had a chance to review and offer comment on. Discussion: We do not intend to replace the composite score methodology with a financial stress test. The stress test could be used to assess an institution’s ability to deal with an economic crisis or adverse event under a scenario-based model, whereas the composite score methodology focuses primarily on actual financial performance over a fiscal year operating cycle. We certainly understand the community’s desire to participate in any process the Department undertakes to develop a stress test, or evaluate adopting an existing stress test, but cannot at this time commit to a particular process. However, we wish to assure institutions and other affected parties that we will seek their input in whatever process is used. Changes: None. Violation of Loan Agreement § 668.171(g)(6) Comments: Under proposed § 668.171(c)(4), an institution is not financially responsible if it violated a provision or requirement in a loan agreement with the creditor with the largest secured extension of credit to the institution, failed to make a payment for more than 120 days with that creditor, or that creditor imposes more stringent loan terms or sanctions as a result of a default or delinquency event. Some commenters noted that because the largest secured extension of credit may be for a very small dollar amount, the Department should specify a minimum threshold below which a violation of a loan agreement is not a triggering event. Other commenters believed that a school that satisfies the composite score requirements should not be required to post a letter of credit relating to violations of loan agreements. The commenters cautioned that this provision could have the unintended impact of altering the relationship E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76004 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations between schools and their creditors because creditors would have additional leverage in negotiations regarding violations of loan agreements. The commenters believed that, because this additional leverage could potentially place a school’s financial stability at risk where it otherwise was not, this triggering event should be deleted. Along the same lines, other commenters warned that the proposed loan agreement triggers would create significant leverage for banks that does not presently exist. The commenters opined that a bank potentially could threaten to trigger a violation of a loan agreement or obligation, thereby exercising inappropriate leverage over the institution and its operations to the detriment of its educational mission, students, and employees. The commenters believed this outcome would be a significant threat that the Department must consider this ‘‘countervailing evidence’’ in rationalizing the reasonableness of this proposed trigger. See Am. Fed’n of Labor & Cong. of Indus. Organizations v. Occupational Safety & Health Admin., U.S. Dep’t of Labor, 965 F.2d 962, 970 (11th Cir. 1992) (quoting AFL–CIO v. Marshall, 617 F.2d 636, 649 n. 44 (D.C. Cir. 1979)). Other commenters agreed that, in certain circumstances, the violation of a loan agreement or other financial obligation may signal the need for financial protection. However, the commenters believed the proposed triggering events were overly broad and could result in financially sound institutions being regularly penalized. The commenters recommended that the Department revise the triggering events in two ways. First, the Department should include a materiality threshold in proposed § 668.171(c)(4)(i) so that this provision is only triggered when a default is material and adverse to the institution. In addition, the commenters suggested that this provision should apply only to any undisputed amounts and issues that are determined by a final order after all applicable cure periods and remedies have expired. With regard to proposed § 668.171(c)(4)(ii), because crossdefaults are prevalent in most material loan agreements, commenters suggested that the Department should focus on defaults that are material and adverse to the institution as a going concern, as opposed to narrowing the trigger to the institution’s largest secured creditor. Second, commenters suggested that the language in proposed § 668.171(c)(4)(iii) should be revised to exclude events where the institution it permitted to cure the violation in a VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 timely manner in accordance with the loan agreement. They noted that this type of ‘‘curing’’ is a common occurrence and specifically contemplated in the agreements between the parties. Other commenters believed that the Department should include allowances for instances in which the creditor waives any action regarding a violation of a provision in a loan agreement, or the creditor does not consider the violation to be material. The commenters note that although the reporting requirements under proposed § 668.171(d)(3) permit an institution to notify the Department that a loan violation was waived by the creditor, it does not explicitly state that such a waiver would make the institution financially responsible. The commenters urged the Department to revise this provision to clearly state that a waiver of a term or condition granted by a creditor cures the triggering event so that financial protection is not required. According to the commenters, certified public accountants use this standard when assessing a school’s ability to continue as a going concern— if a waiver is issued or granted by the creditor the certified public accountant does not mention this event in the school’s audited financial statements because it is no longer an issue for the debtor. Some commenters believed that the proposed loan agreement provisions were too broad and would unnecessarily impact institutions that pose no risk. The commenters stated that loan agreements may include a number of events that are not related to the failure of the institution to make payments that trigger changes to the terms of the agreement, and in that case the proposed provisions would seem to capture the change in terms as a reportable event. The commenters noted that nonprofit institutions have access to and use variable rate loans, and that some nonprofit institutions have synthetically converted their variable rate interest borrowings into fixed rate debt by entering into an interest rate swap agreement. The commenters believed that, under these circumstances, it would be incorrect to assume that changes to the interest rates negatively impact the institution. Further, while the loan provision in the proposed regulations is narrower than the current one since it only applies to an institution’s largest secured creditor, rather than all creditors, the commenters believed the Department should establish a materiality threshold and/or make a determination that any changes to the interest rate or other PO 00000 Frm 00080 Fmt 4701 Sfmt 4700 terms would have a material impact on the institution. In addition, the commenters noted that the exception provided under § 668.171(d)(3), allowing the institution to show that penalties or constraints imposed by a creditor will not impact the institution’s ability to meet its financial obligations, only applies if the creditor waived a violation and questioned whether the end result would be the same if the creditor did not waive the violation, but the penalties or changes to the loan nevertheless would not have an adverse impact. Discussion: In considering the comments regarding the materiality of loan violations, and whether the sanctions or terms imposed by a creditor as a result of a default or delinquency event are relevant or adverse, we are making the provisions in proposed § 668.171(c)(4) discretionary triggers under § 668.171(g)(6). We believe that evaluating a delinquency or default on a loan obligation under the discretionary triggers addresses the commenters’ concerns that the Department should review or assess a loan violation on a case-by-case basis to determine whether that violation is material and sufficiently adverse to warrant financial protection. This caseby-case review eliminates the need to qualify or limit the scope of loan violations to the largest secured creditor. Moreover, making these discretionary triggers maintains the Department’s objective of identifying and acting on early warning signs of financial distress. We expect that making the proposed provisions discretionary will abate the concerns raised by the commenters that an automatic action by the Department in response to a loan violation would prompt or create an unfair advantage for creditors, because that action is no longer certain. In addition, we note that if a creditor files suit in response to a loan violation, that suit is covered under the provisions in § 668.171(c)(1)(ii) as an automatic triggering event. Changes: We have relocated the proposed loan agreement provision to § 668.171(g)(6), reclassified those provisions as discretionary events, and removed the qualifier that the loan violation is for the largest secured creditor. Borrower Defense Claims § 668.171(g)(7) Comments: None. Discussion: After further consideration, the Department concluded that, in instances in which the Department can expect an influx of successful borrower defense claims as a E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES result of a lawsuit, settlement, judgment, or finding from a State or Federal administrative proceeding, we may wish to require additional protection. However, since such instances are fact-specific, we have decided to make such a trigger discretionary. Changes: We have added a new discretionary trigger in § 668.171(g)(8) relating to claims for borrower relief as a result of a lawsuit, settlement, judgment, or finding from a State or Federal administrative proceeding. Reporting Requirements § 668.171(h) Comments: Some commenters believed that the proposed mandatory reporting requirements under § 668.171(d) are outside the scope of the Department’s authority. The commenters argued that statutory provisions cited by the Department, that the Secretary has authority ‘‘to make, promulgate, issue, rescind, and amend rules and regulations governing the manner of operation of, and governing the applicable programs administered by, the Department,’’ and that the Secretary is authorized ‘‘to prescribe such rules and regulations as the Secretary determines necessary or appropriate to administer and manage the functions of the Secretary or the Department’’ (20 U.S.C. 1221e–3), are ‘‘implementary rather than substantive,’’ meaning that they ‘‘can only be implemented consistently with the provisions and purposes of the legislation.’’ New England Power Co. v. Fed. Power Comm’n., 467 F.2d 425, 430 (D.C. Cir. 1972), aff’d, 415 U.S. 345 (1974) (citation omitted). Discussion: The Secretary cited 20 U.S.C. 1221e–3 as authority for revisions to 34 CFR 30.70, 81 FR 39407, and the repayment rate disclosures proposed as new § 668.41(h). 81 FR 39371. As pertinent here, the Department cited as authority for the proposed changes to § 668.171, which includes the new reporting requirements under § 668.171(h), sections 487 and 498(c) of the HEA, 20 U.S.C. 1094 and 1099c. Section 487 states that the Secretary ‘‘notwithstanding any other provision of this title (title IV of the HEA), shall prescribe such regulations as may be necessary to provide . . . in matters not governed by specific program regulations, the establishment of reasonable standards of financial responsibility . . . including any matter the Secretary deems necessary to the sound administration of the financial aid programs, such as the pertinent actions of any owner, shareholder, or person exercising control over an VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 eligible institution.’’ 20 U.S.C. 1094(c)(1)(B). Section 498 states that the Secretary is to determine whether an institution is able to meet its financial obligations to all parties, including students and the Secretary, including adopting financial criteria ratios. 20 U.S.C. 1099c(c). These provisions give the Secretary ample substantive authority to adopt regulations that require the institution to provide audited financial statements and other records needed to evaluate the financial capability of the institution. This authority is direct and specifically authorizes the required reporting by participating institutions, unlike the charge imposed by the Federal Power Commission in New England Power Co. v. Fed. Power Comm’n, cited by the commenter to support its view. The court there concluded that the Commission lacked authority to impose that charge on the industry member for costs incurred not for the benefit of the member but for the general public. New England Power Co. v. Fed. Power Comm’n, 467 F.2d 425, 427 (D.C. Cir. 1972), aff’d, 415 U.S. 345 (1974). Here, the HEA expressly authorizes the Secretary to adopt regulations governing the conditions for participation in the title IV, HEA programs, and in particular, the assessment of the institution’s financial capability. Changes: None. Comments: Under the reporting requirements in proposed § 668.171(d), an institution must report any action or event identified as a trigger under § 668.171(c) no later than 10 days after the action or event occurs. For three of the reportable actions or events— disclosure of a judicial or administrative proceeding, withdrawal of owner’s equity, and violations of loan agreements—the institution may show that those actions or events are not material or relevant. Commenters were concerned that the Department would not be bound to act or consider any evidence an institution would provide under proposed § 668.171(d)(2) regarding the waiver of a violation of a loan agreement, or provide any opportunity to the institution to discuss the waiver. Moreover, the commenters were concerned that the waiver reporting provisions would permit the Department to disregard any such evidence if the creditor imposes additional constraints or requirements as a condition of waiving the violation, or imposes penalties or requirements. Absent a materiality modifier, the commenters believed that the waiver ‘‘carve out’’ would become meaningless. Ostensibly, the commenters feared that the Department could proceed to PO 00000 Frm 00081 Fmt 4701 Sfmt 4700 76005 demand financial protection even if a creditor waived the underlying violation and the institution effectively demonstrated that the additional requirements imposed would only have a negligible impact on the institution’s ability to meet current and future financial obligations. The commenters recommended that at a minimum, proposed § 668.171(d)(2) should be modified to require a material adverse effect on the institution’s financial condition. Other commenters believed that requiring institutions to report the widely disparate events reflected in the proposed triggering events within 10 days is unreasonable, particularly for large, decentralized organizations. The commenters believed that it was one thing to demand that type of prompt reporting on a limited number of items from institutions that already have been placed on heightened monitoring but quite different to require hypervigilance from all institutions. The commenters argued that various offices across the institution might be involved and have contemporaneous knowledge of the triggering events, but the individuals dealing with an unrelated agency action, a lawsuit, or a renegotiation of debt are unlikely to have a Department reporting deadline on the top of minds. Moreover, the commenters believed that individuals at an institution who are charged with maintaining compliance with Department regulations are unlikely to learn about some of these events within such a short period of time. Discussion: In view of these comments and other comments discussing the triggering events, we clarify in these final regulations the reporting requirement that applies to each triggering event. As shown below, an institution must notify the Department no later than: 1. For the lawsuits and other actions or events in § 668.171(c)(1)(i), 10 days after a payment was required, a liability was incurred, or a suit was filed, and for suits, 10 days after the suit has been pending for 120 days; 2. For lawsuits in § 668.171(c)(1)(ii), 10 days after the suit was filed and the deadlines for filing summary judgment motions established, and 10 days after the earliest of the events for the summary judgments described in that paragraph; 3. For accrediting agency actions under § 668.171(c)(1)(iii), 10 days after the institution is notified by its accrediting agency that it must submit a teach-out plan. 4. For the withdrawal of owner’s equity in § 668.171(c)(1)(v), 10 days E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76006 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations after the withdrawal is made. 5. For the non-title IV revenue provision in § 668.171(d), 45 days after the end of the institution’s fiscal year, as provided in § 668.28(c)(3). 6. For the SEC and exchange provisions for publicly traded institutions under § 668.171(e), 10 days after the SEC or stock exchange notifies or takes action against the institution, or 10 days after any extension granted by SEC. 7. For State or agency actions in paragraph (g)(2), 10 days after the institution is cited for violating a State or agency requirement; 8. For probation or show cause actions under paragraph (g)(5), 10 days after the institution’s accrediting agency places the institution on that status; or 9. For the loan agreement provisions in paragraph (g)(6), 10 days after a loan violation occurs, the creditor waives the violation, or imposes sanctions or penalties in exchange or as a result of the waiver. We note that the proposed loan agreement provisions are discretionary triggers in these final regulations, and as such facilitate a more thorough dialogue with the institution about waivers of loan violations and creditor actions tied to those waivers. We also are providing that an institution may show that a reportable event no longer applies or is resolved or that it has insurance that will cover the debts and liabilities that arise at any time from that triggering event. In addition, we are providing that an institution may demonstrate at the time it reports a State or Federal lawsuit under § 668.171(c)(1)(i)(B) that the amount claimed under that lawsuit exceeds the potential recovery. We stress that this option does not include any consideration of the merit of the government suit. It addresses only the situation in which the government agency asserts a claim that the facts alleged, if accepted as true, and the legal claims asserted, if fully accepted, could still not produce a recovery of the deemed or claimed amount for reasons totally distinct from the merit of the government suit. Thus, the regulations in some instances deem a suit to seek recovery of all tuition received by an institution, but the allegations of the complaint describe only a limited period, or a given location, or specific programs, and the institution can prove that the total amount of tuition received for that identified program, location, or period is smaller than the amount claimed or the amount of recover deemed to be sought. Changes: We have revised § 668.171(h)(1) to specify the reporting VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 requirements that apply to a triggering event, as described above. We have also provided in revised paragraph (g)(3) that an institution may show (1) that a reportable event no longer exists, has been resolved, or that it has insurance that will cover debts and liabilities that arise at any time from that triggering event; or (2) that the amount claimed in a lawsuit under § 668.171(c)(1)(i)(B) exceeds the potential recovery the claimant may receive. Public Domestic and Foreign Institutions § 668.171(i) Domestic Public Institutions Comments: Commenters were concerned that the proposed regulations would unfairly target private institutions, noting that public institutions would be exempt from the triggering events requiring letters of credit, even as recent events have shown that public institutions are not necessarily more financially stable than other institutions. Other commenters believed that the Department intended to exempt public institutions, as it currently does, from the financial responsibility standards, including the proposed triggering events, but the Department did not explicitly do so in the NPRM. Discussion: We rely, and have for nearly 20 years relied, on the full-faith and credit of the State to cover any debts and liabilities that a public institution may incur in participating in the title IV, HEA programs. Under the current regulations in §§ 668.171(b) and (c), a public institution is not subject to the general standards of financial responsibility and is considered financially responsible as long as it does not violate any past performance provision in § 668.174. The Department has on occasion placed public institutions on heightened cash monitoring for failing to file required audits in a timely manner, but even then has never required a public institution to provide financial protection of any type because we already have it in the form of full-faith and credit. We would like to clarify that we are not changing long-standing policy for public institutions with these final regulations. In other words, the triggering events in § 668.171(c) through (g) of these regulations do not apply to public institutions. Changes: None. Foreign Institutions Comments: Commenters believed that the actions and events that could trigger a letter of credit under § 668.171(c) are not applicable to foreign institutions, PO 00000 Frm 00082 Fmt 4701 Sfmt 4700 and requested that foreign institutions be exempted from these regulations, at least until the composite score methodology is revised. In addition, the commenters reasoned that a foreign institution with thousands of students from the institution’s home country and perhaps a few dozen U.S. students should not be required to post warnings for all of its students based on this U.S. regulatory compliance issue. Discussion: While we agree that some triggering events in §§ 668.171(c) through (g) may not apply to foreign institutions, that circumstance does not justify exempting those institutions from the triggering events that do apply. In addition, we see no reason to grant a temporary exemption until the composite score methodology is revised because it is unlikely that accountingbased revisions to a financial statementcentered methodology will affect triggering events like lawsuits that are applied contemporaneously, or title IV, HEA program compliance requirements like cohort default rate and gainful employment. We note that foreign public institutions, like U.S.-based public institutions, are currently exempt, and continue to be exempt in these final regulations, from most of the general standards of financial responsibility, including the composite score. Changes: None. Alternative Standards and Requirements § 668.175 Provisional Certification Alternative § 668.175(f) Amount of Financial Protection § 668.175(f)(4) Cost of Letter of Credit Comments: One commenter stated that, years ago, letters of credit were both widely available and very inexpensive; it was not unusual for a bank to issue a small letter of credit on behalf of a client for no charge and without any collateral. However, the commenter stated that the bursting of the stock bubble in the late 1990s and the new rules regulating banks after the financial crisis has had a tremendous effect on the ability of banks to issue letters of credit, the price charged for them, and the amount of collateral required to issue one. According to the commenter, a $1,000,000 letter of credit that might have cost $5,000 to issue with no collateral 30 years ago now costs $10,000–$20,000 and requires $500,000 to $1,000,000 of cash to collateralize it. The commenter opined that while this is still relatively easy for the wealthiest E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations schools with the largest endowments to meet, it would place a tremendous burden on smaller schools, vocational schools, and schools that serve the poorest students in the poorest areas because it will tie up a significant portion of their cash as collateral. For these reasons the commenter urged the Department to accept alternatives to bank-issued letters of credit, noting that performance bonds are used widely in business to guarantee satisfactory performance of construction, services, and delivery of goods. The commenter stated that most States that have regulations to protect students from poorly run schools allow performance bonds already. According to the commenter, a performance bond guarantees the performance of a task on behalf of the client. In the case of a borrower defense, the Department is using the letter of credit to guarantee to successful completion of the education for which the Department issued title IV loans. By allowing performance bonds, according to the commenter, the Department could protect itself from poorly run schools that harm students without harming thinly capitalized schools by forcing them to purchase more expensive products. The commenter stated that a typical surety bond for $1,000,000 might cost $5,000–$15,000 and only require 25 percent collateral or less. This means that the schools get to keep more of their cash to better deliver education to students and the Department is still adequately protected against a claim from a closed school. Some commenters noted that the Department has the statutory authority under section 498(c)(3)(A) of the HEA to accept performance bonds and should use that authority because surety bonds cost far less than letters of credit and are equally secure. Other commenters were concerned that the cost of securing required letters of credit could be prohibitive and cause some schools to close. These and other commenters believed that schools are finding that it is increasingly more difficult to secure letters of credit because of high cost and the regulatory uncertainties facing the higher education sector. The commenters noted that these costs include fees to the lenders and attorneys each time the underlying credit facility is negotiated to expand the letters of credit (schools are required to pay their attorney’s fees as well as lender attorney fees for these transactions). Moreover, the commenters stated that because of the Department’s compliance actions against proprietary schools, many lenders will no longer lend to VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 proprietary institutions. Therefore, if schools are forced to obtain large letters of credit they will need to turn to second or third tier lenders, or lenders who offer crisis loans, who will charge significant fees for these letters of credit. In view of the cost and financial resources needed to secure a letter of credit, some commenters believed that the Department should apply a cap of 25 percent on the amount of the cumulative letters of credit that a provisionally certified institution could be required to post under the revised regulations. Other commenters suggested that if a letter of credit is imposed for an accrediting agency trigger relating to closing a location, the letter of credit should be based on a percentage of the amount of title IV, HEA funds the closing location received, not a percentage of title IV, HEA funds received by the entire institution. The commenters reasoned that if the financial impact of the closing of the branch or additional location will have a material negative impact on the school, then the Department should set the letter of credit amount based on 10 percent of the branch or additional location’s title IV, HEA funds, arguing that this approach is straight-forward: Any liabilities that the school may incur resulting from the closure of a branch or additional location would relate only to the students attending the closing location. In contrast, the commenter believed that imposing the letter of credit based on the total title IV, HEA funds received by the school would be disproportionate to the financial impact of the potential student issues to which a letter of credit may relate. The commenters noted that the NPRM expressly recognized the cost of securing letters of credit and the difficulties a school may have in obtaining a letter of credit within 30 days. 81 FR 39368. If a school cannot secure a letter of credit within that timeframe, the Department would set aside title IV, HEA funds, which according to the commenters would almost assuredly have a catastrophic financial impact on the institution. Therefore, the commenters concluded that imposing a larger letter of credit on the school than is necessary will impose cost and financial burden on the school far greater than any possible benefits that the Department could obtain from the larger letter of credit, and will negatively impact students in the process. Discussion: With regard to the comment that the Department cap any cumulative letters of credit to 25 percent of amount that would otherwise be PO 00000 Frm 00083 Fmt 4701 Sfmt 4700 76007 required, we believe setting an inflexible cap would defeat the purpose of requiring financial protection that is commensurate with the risks posed by one or more of the triggering events. The Secretary currently has the discretion to establish the amount of financial protection required for a particular institution, starting at 10 percent of the amount the title IV, HEA program funds the institution received in the prior award year, and that discretion is not limited by these regulations. As noted previously in this preamble under the heading ‘‘Composite Score and Triggering Events,’’ the amount of the financial protection required is based on a recalculated composite score of less than 1.0—the total amount of financial protection required is, at a minimum, 10 percent of the title IV, HEA funds the institution received during its most recently completed fiscal year, and such added amount as the Secretary demonstrates is warranted by the risk of liabilities with regard to that institution. We do not disagree with the general notion that the costs associated with a letter of credit have increased over time and that some institutions may not be able to secure, or may have difficulty securing, a letter of credit. We acknowledged this in the preamble to the NPRM and offered the set-aside as an alternative to the letter of credit. With regard to other alternatives, we are not aware of any surety instruments that are as secure as bank-issued letters of credit and that can be negotiated easily by the Department to meet the demands of protecting the Federal interests in a dependable and efficient manner. However, if surety instruments come to light, or are developed, that are more affordable to institutions than letters of credit but that offer the same benefits to the Department, we will consider accepting those instruments. To leave open this possibility, we are amending the financial protection requirements in § 668.175(f)(2)(i) to provide that the Department may, in a notice published in the Federal Register, identify acceptable surety alternatives or other forms of financial protection. We wish to make clear that the Department will not accept, or entertain in any way, surety instruments or other forms of financial protection that are not specified in these final regulations or that are not subsequently identified in the Federal Register. In this vein, the Department is continuing to examine generally the alternatives to a letter of credit to ensure that such alternatives strike a reasonable balance between protecting the interests of the taxpayers and the Federal Government and E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76008 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations providing flexibility to institutions, and is revising the regulations to provide that all alternatives to a letter of credit or a set-aside arrangement, including cash, will be permitted only in the Secretary’s discretion. Lastly, as discussed previously throughout this preamble, an institution that can prove that it has sufficient insurance to cover immediate and potential debts, liabilities, claims, or financial obligations stemming from each triggering event, will not be required to provide financial protection of any kind. With regard to the amount of financial protection stemming from the teach-out trigger for closed locations under § 668.171(c)(iv), by considering only closures of locations that cause the composite score to fall below a 1.0, we identify those events that pose a significant risk to the continued viability of the institution as a whole, and the financial protection needed should be based on the risk of closure and attendant costs to the taxpayer, not merely the expected costs of closed school discharges to students enrolled at the closed location. Finally, the Department has long had discretion, under current regulations, in setting the amount of the required financial protection, and we are revising § 668.175(f)(4) to memorialize our existing discretion to require financial protection in amounts beyond the minimum 10 percent where appropriate. Changes: We have revised § 668.175(f)(2)(i) to provide that the Secretary may identify acceptable surety instruments or other forms of financial protection in a notice published in the Federal Register. In each place in the regulations where we address acceptable forms of financial protection, we have revised the regulations to provide that alternatives to letters of credit and set-aside arrangements will be permitted in the Secretary’s discretion. In addition, we have revised § 668.175(f)(4) to provide the minimum amount of financial protection required, specifically to set 10 percent of prior year title IV, HEA funding as the minimum required protection amount, with a minor exception for institutions that do not participate in the loan program, and to authorize the setting of such larger added amount as the Secretary determines is needed to ensure that the total amount of financial protection provided is sufficient to fully cover any estimated losses, provided that the Secretary may reduce this added amount only if an institution demonstrates that this added amount is unnecessary to protect, or is contrary to, the Federal interest. We made a VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 conforming change to § 668.90(a)(3)(iii)(D). Set-Aside § 668.175(h) Comments: Commenters believed that the set-aside under proposed § 668.175(h) as an alternative a letter of credit or cash would not be a viable option. The commenters argued that most schools rely on title IV, HEA funds for cash flow purposes, so administratively offsetting a portion of those funds would likely force many schools to close. Similarly, if a school is placed on Heightened Cash Monitoring 2 (HCM2) or reimbursement because it cannot secure a letter of credit, the commenters asserted that the school would likely close because historically the Department and institutions have not been able to timely process funds under HCM2. Other commenters acknowledged the Department’s concern about getting financial protection into place quickly, but believed that 90 days would be a more reasonable timeframe. The commenters stated that under current conditions in the financial markets, even with the best efforts it is almost impossible to get a letter of credit approved within the proposed 30-day timeframe. Also, the commenters suggested that if the Department implements the set-aside because of a school’s delay in providing the letter of credit, this section needs to allow for the set-aside agreement to be terminated once the school is able to provide the letter of credit. Other commenters agreed that the Department needs some way to obtain funds from institutions that fail to provide a letter of credit. The commenters believed, however, that the proposed set-aside provisions are overly generous in terms of time and amount. In particular, the commenters suggested the following changes: (1) Make set-aside amounts larger than letter of credit requests. An institution’s inability to obtain a letter of credit may in and of itself be a warning sign that private investors do not trust the institution enough to be involved with it. Therefore, the commenters suggested that any amounts covered by the set-aside provision should be set at 1.5 times the size of a letter of credit. This would both encourage colleges to obtain letters of credit and also send a strong message that the set-aside is a last resort action. (2) Implement other limitations on colleges that cover letters of credit through set asides. According to the commenters, the set-aside is not the ideal way to get institutions to provide their financial commitments. PO 00000 Frm 00084 Fmt 4701 Sfmt 4700 Accordingly, they proposed that this provision should come with greater protections for students and taxpayers or, at the very least, include some sort of limitation on Federal financial aid that prevents the institution from increasing the number of Federal aid recipients at the school and potentially even considers not allowing for new enrollment of federally aided students. Absent such protections, commenters noted that schools may face perverse incentives where they are encouraged to grow enrollment as a way of meeting the set-aside conditions. (3) Lessen the time period for collecting set-aside amounts. Commenters noted that nine months is a long period of time for collecting amounts that an institution would otherwise be expected to provide in 30 days through a letter of credit. Nine months is also a long time in general— almost an entire academic year. Commenters stated that collecting the funds in this amount of time makes it possible for institutions to still enroll a large number of students and then run the risk of shutting down, and suggested that the Department shorten this time period to no more than half an academic year. Discussion: While a set-aside may not be an option for an institution that is unable to compensate for a temporary loss of a percentage of its title IV, HEA funding, either by using its own resources or obtaining some form of financing, it is unlikely that the institution has any other options. For other institutions with at least some resources, we believe the set-aside is a viable alternative. We disagree with the assertion that an institution is likely to close if it is placed on HCM2. Based on data available on the Department’s Web site at https://studentaid.ed.gov/sa/about/ data-center/school/hcm, approximately 60 percent of the institutions on HCM2 as of March 2015 were still on that status as of June 2016. With regard to extending the time within which an institution must submit a letter of credit, we adopt in these regulations the Department’s current practice of allowing an institution 45 days. In addition, we are providing in the final regulations that when an institution submits a letter of credit, the Department will terminate the corresponding set-aside agreement and return any funds held under that agreement. With regard to the comments that the Department should increase the amount of the set-aside or shorten the time within which the set-aside must be fully funded, we see no justification for E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES either action. The Department proposed the set-aside as an alternative for an institution that is unable to timely secure a letter of credit, so that inability cannot be used as a reason to increase the amount of financial protection under the set-aside arrangement. For the funding timeframe, the Department proposed nine months, roughly the length of an academic year, as a reasonable compromise between having financial protection fully in place in the short term and minimizing the consequences of reducing an institution’s cash flow. We believe that shortening the funding timeframe may put unnecessary financial stress on an institution that would otherwise fulfill its obligations to students and the Department. We continue to analyze, and will publish in the Federal Register, the terms on which an institution may provide financial protection other than a letter of credit or set-aside arrangement. Changes: We have revised § 668.175(h) to increase from 30 to 45 days the time within which an institution must provide a letter of credit to the Department and provide that the Secretary will release any funds held under a set-aside if the institution subsequently provides the letter of credit or other financial protection required under the zone or provisional certification alternatives in § 668.175(d) or (f). Provisional Certification (Section 668.175(f)(1)(i)) Comments: Some commenters were concerned that the Department would place a school on provisional certification simply because of a triggering event in § 668.171(c), such as the school’s cohort default rate, 90/10 ratio, or D/E rates under the GE regulations. The commenters argued that the regulations covering these measures did not intend or contemplate their use as reasons for placing an institution on provisional certification, so schools should not be subject to additional penalties. Other commenters questioned whether the Department made a change in the applicability of the provisional certification alternative in § 668.175(f) that was not discussed in the NPRM. The commenters stated that it was unclear whether excluding the measures in § 668.171(b)(2) and (b)(3) from either zone alternative or the provisional certification alternatives in proposed § 668.175(d) and (f) was intentional or if the reference to § 668.171(b)(1) should just be § 668.171(b). In addition, the commenters noted that only the provisional certification alternative in VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 proposed § 668.175(f) refers to the proposed substitutes for a letter of credit (cash and the set-aside), whereas both the NPRM and proposed § 668.175(h), by cross-reference to § 668.175(d), refer to the substitutes as applicable to the zone alternative. One commenter noted that the current regulations create multiple options for institutions with a failing financial responsibility score, but the terms between the zone and provisional certification alternatives are not sufficiently equal. The commenter also contended that the time limits associated with the alternatives are unclear. To address this, the commenter recommended the following changes to the current regulations. (1) Increase the minimum size of the initial letter of credit for institutions on provisional status. Currently, an institution choosing this option only has to provide a letter of credit for an amount that in general is, at a minimum, 10 percent of the amount of title IV, HEA funds received by the institution during its most recently completed fiscal year, while an institution that chooses to avoid provisional certification must submit a 50 percent letter of credit. The commenter recognized that part of this difference reflects the bigger risks to an institution that come with being provisionally certified but believed the current gap in letters of credit is too large. The commenter recommended that the Department increase the minimum letter of credit required from provisionally certified institutions that enter this status after the final regulations take effect to 25 percent. (2) Automatically increase the letter of credit for institutions that renew their provisional status. The commenter stated that § 668.175(f)(1) of the current regulations suggests that an institution may participate under the provisional certification alternative for no more than three consecutive years, whereas § 668.175(f)(3) suggests that the Secretary may allow the institution to renew this provisional certification and may require additional financial protection. The commenter requested that the Department clarify the terms on which it will renew a provisional status. In particular, the commenter recommended that we require the institution, as part of any renewal, to increase the size of the letter of credit to 50 percent of the institution’s Federal financial aid. This amount would align with the current requirements for an institution with a failing composite score that does not choose the PO 00000 Frm 00085 Fmt 4701 Sfmt 4700 76009 provisional certification alternative and, according to the commenter, would reflect that an institution has already spent a great deal of time in a status that suggests financial concerns. (3) Limit how long an institution may renew its provisional status. The commenter stated that § 668.175(f)(3) of the current regulations suggests an institution could potentially stay in provisional status forever. The commenter asked the Department to place a time limit on these renewals that would ideally be no longer than the period during which institutions can continue to participate in the title IV, HEA programs while subject to other conditions under the Department’s regulations, which tends to be three years. However, the commenter believed that even six years in provisional status may be an unacceptably long amount of time. Discussion: Contrary to the comments that the current cohort default rate, 90/ 10, and GE regulations do not contemplate provisional certification, we note the 90/10 and cohort default rate provisions do just that after a oneor two-year violation of those standards. In addition, we clarify that an institution under either the zone or provisional certification alternative may provide a letter of credit or, in the Secretary’s discretion, provide another form of financial protection in a form or under terms or arrangements that will be specified by the Secretary or enter into a set-aside arrangement. The setaside arrangement is not available to an institution that seeks to participate for the first time in the title IV, HEA programs or that failed the financial responsibility standards but seeks to participate as a financially responsible institution, because in either case the institution must show that it is financially responsible. That is, the institution must show that it has the financial resources to secure, or a bank is willing to commit the necessary resources on behalf of the institution to provide, a letter of credit. For the references to the general standards and triggering events, an institution that fails the general standards under § 668.171(b)(1) or (3), as reflected in the composite score or the triggering events under § 668.171(c), or no longer qualifies under the zone alternative, is subject to the minimum financial protection required under § 668.175(f). With respect to the numerous changes the commenter proposed for how the Department should treat institutions on provisional certification, since we did not propose any changes to the provisional certification requirements under § 668.175(f) or § 668.13(c), or to E:\FR\FM\01NOR2.SGM 01NOR2 76010 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations the long-standing minimum letter of credit requirements, the suggested changes are beyond the scope of these regulations. Changes: None. Financial Protection Disclosure asabaliauskas on DSK3SPTVN1PROD with RULES General Comments: One commenter asserted that the proposed financial protection disclosure requirements exceed the Department’s statutory authority because the financial responsibility provisions in the HEA, unlike other provisions of the Act, do not mention disclosures. The commenter maintained that such omissions must be presumed to be intentional, since Congress generally acts intentionally when it uses particular language in one section of the statute but omits it from another. Discussion: We do not agree with the commenter. The financial protection disclosure requirements do not conflict with the financial responsibility provisions in the HEA. Furthermore, the lack of specific mention of such disclosures in the provisions of the HEA related to financial responsibility does not preclude the Department’s regulating in this area. Courts have recognized that the Department under its general rulemaking authority may require disclosures of information reasonably considered useful for student consumers.61 As noted above, the Department continues to assert both its authority to require disclosures related to financial responsibility and the usefulness of those disclosures for student consumers. However, in the interest of clarity and ensuring that disclosures are as meaningful as possible, we have made several changes to proposed § 668.41(i). Under the proposed regulations, institutions required to provide financial protection to the Secretary must disclose information about that financial protection to enrolled and prospective students. These final regulations state that the Department will rely on consumer testing to inform the identification of events for which a disclosure is required. Specifically, the Secretary will consumer test each of the 61 See, e.g., Ass’n of Private Colleges & Universities v. Duncan, 870 F. Supp. 2d 133 (D.D.C. 2012)(Department has broad authority ‘‘to make, promulgate, issue, rescind, and amend rules and regulations governing the manner of operation of, and governing the applicable programs administered by, the Department.’’ 20 U.S.C. 1221e–3 (2006); see also id. § 3474 (‘‘The Secretary is authorized to prescribe such rules and regulations as the Secretary determines necessary or appropriate to administer and manage the functions of the Secretary or the Department.’’). The financial protection disclosures fall comfortably within that regulatory power. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 events identified in § 668.171(c)–(g), as well as other events that result in an institution being required to provide financial protection to the Department, to determine which of these events are most meaningful to students in their educational decision-making. The Department expects that not all events will be demonstrated to be critical to students; however, events like lawsuits or settlements that require financial protection under § 668.171(c)(1)(i) and (ii); borrower defense claims that require financial protection under § 668.171(g)(7); and two consecutive years of cohort default rates of at least 30 percent, requiring financial protection under § 668.171(f) are likely to be of more relevance to students. Findings resulting from the Department’s administrative proceedings are included among these triggering events. The issue of students being ill-informed about ongoing lawsuits or settlements with their institutions was raised by students, particularly Corinthian students, during negotiated rulemaking, as well as by commenters during the public comment period. We also believe that students will have a particular interest in, and deserve to be made aware of, instances in which an institution has a large volume of borrower defense claims; this may inform their future enrollment decisions, as well as notify them of a potential claim to borrower defense they themselves may have. Finally, we believe that cohort default rate is an important accountability metric established in the HEA, and that ability to repay student loans is of personal importance to many students. Any or all of these items may be identified through consumer testing as important disclosures. Changes: We have revised § 668.41(i) to clarify that all actions and triggering events that require an institution to provide financial protection to the Department will be subject to consumer testing before being required for institutional disclosures to prospective and enrolled students. Comments: A few commenters expressed strong overall support for requiring disclosures to prospective and enrolled students of any financial protection an institution must provide under proposed § 668.175(d), (f), or (h). The commenters cited the significant financial stake an institution’s students have in its continued viability, and a resulting right to be apprised of financially related actions that might affect that viability. However, some commenters who supported the proposed requirements raised the concern that unscrupulous PO 00000 Frm 00086 Fmt 4701 Sfmt 4700 institutions might intentionally attempt to undermine the disclosures by burying or disguising them. Accordingly, those commenters suggested that the Department should prescribe the wording, format, and labeling of the disclosures. Other commenters expressed disappointment that the proposed regulations do not require institutions to deliver financial protection disclosures to prospective students at the first contact with those students, and strongly supported including such a requirement in the final regulations. Though acknowledging several negotiators’ objections that establishing a point of first contact would prove too difficult, one commenter was unconvinced, and asserted the importance of requiring delivery of critical student warnings at a point when they matter most. The same commenter found the proposed regulatory language on financial protection disclosures to be vague, and requested clarification as to whether proposed § 668.41(h)(7) (requiring institutions to deliver loan repayment warnings in a form and manner prescribed by the Secretary) applies to financial protection disclosures as well. The commenter further asserted that information regarding financial protection is even more important to consumers than repayment rates, and therefore institutions’ promotional materials should be required to contain financial protection disclosures in the same way that the proposed regulations require such material to contain repayment rate warnings. Finally, some commenters urged that, notwithstanding the proposed financial protection disclosures required of institutions, the Department should itself commit to disclosing certain information about institutions that are subject to enhanced financial responsibility requirements. Specifically, the commenters suggested that the Department disclose the amount of any letter of credit submitted and the circumstances that triggered the enhanced financial responsibility requirement. For several reasons described in this section, many commenters opposed either the concept of requiring institutions to make financial protection disclosures, or the way in which such disclosures are prescribed under the proposed regulations. One commenter suggested removing financial protection disclosure requirements solely on the grounds that students will neither take notice of nor care about this information. The commenter expressed the belief that most people do not really know what a letter of credit is, and that E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations therefore informing them of an institution’s obligation to secure such an instrument would only cause confusion. Discussion: We thank those commenters who wrote in support of the proposed financial protection disclosures. In response to the commenter who raised concerns about unscrupulous institutions attempting to undermine the proposed disclosures and warnings, including by burying or disguising them, we share those concerns and drafted the applicable regulatory language accordingly. Section 668.41(i)(1) of the final regulations requires that an institution disclose information about certain actions and triggering events (subject to and identified through consumer testing) it has experienced to enrolled and prospective students in the manner described in paragraphs (i)(4) and (5) of that section, and that the form of the disclosure will be prescribed by the Secretary in a notice published in the Federal Register. Before publishing that notice, the Secretary will also conduct consumer testing to help ensure the warning is meaningful and helpful to students. This approach both holds institutions accountable and creates flexibility for the Department to update warning requirements, including specific language and labels, as appropriate in the future. Based on these comments, and the comment expressing confusion as to which of the delivery requirements in this section apply to financial protection disclosures, we have revised § 668.41(i) to make the requirements that apply to the actions and triggering events disclosure and the process by which the language of the disclosure will be developed and disseminated more explicit. While mindful of the potential benefit to prospective students of receiving disclosures early, we are not convinced that requiring institutions to deliver such disclosures at first contact with a student is necessary or efficacious. In many cases and at certain types of institutions, it is impractical if not impossible to isolate the initial point of contact between a student and an institutional representative. Such a requirement would place a significant burden on compliance officials and auditors as well as on institutions. Section 668.41(i)(5) of the final regulations requires institutions to provide disclosures to prospective students before they enroll, register, or enter into a financial obligation with the institution. We believe this provides prospective students with adequate advance notice. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Regarding whether requirements in the proposed regulations pertaining to the delivery of loan repayment warnings to prospective and enrolled students apply to financial protection disclosures as well, we are revising the regulations to separately state the requirements for loan repayment warnings and financial protection disclosures. Section § 668.41(i) states that, subject to consumer testing as to which events are most relevant to students, an institution subject to one or more of the actions or triggering events identified in § 668.171(c)–(g) must disclose information about that action or triggering event to enrolled and prospective students in the manner prescribed in paragraphs (i)(4) and (5). However, the actions and triggering events disclosures are not required to be included in an institution’s advertising and promotional materials. We concur with the commenter that such financial protection disclosures will provide critical information to students, but maintain that delivery of those disclosures to students through the means prescribed in revised § 668.41(i)(4) and (5), and posting of the disclosures to the institution’s Web site as included in revised § 668.41(i)(6), are most appropriate for this purpose. The loan repayment warning provides information on the outcomes of all borrowers at the institution, whereas the financial protection disclosure pertains directly to the institution’s compliance and other matters of financial risk. We believe this type of disclosure is better provided on an individual basis, directly to students, and that it may require a longer-form disclosure than is practicable in advertising and promotional materials. Regarding the commenters’ suggestion that the Department itself disclose certain information about institutions subject to enhanced financial responsibility requirements, we understand the value of this approach, especially with respect to uniformity and limiting the opportunity for unscrupulous institutions to circumvent the regulations. However, we remain convinced that schools, as the primary and on-the-ground communicators with their students, and the source of much of the information students receive about financial aid, are well-placed to reach their students and notify them of the potential risks of attending that institution. We do not believe there are any practical means through which the Department might similarly convey to individual students the volume of information suggested by commenters. Nevertheless, we intend to closely monitor the way in which institutions PO 00000 Frm 00087 Fmt 4701 Sfmt 4700 76011 comply with the actions and triggering events disclosure requirements, and may consider at some point in the future whether the Department should assume responsibility for making some or all of the required disclosures. Additionally, the Department may, in the future, consider requiring these disclosures to be placed on the Disclosure Template under the Gainful Employment regulations, to streamline the information flow to those prospective and enrolled students. We respectfully disagree with the commenter who suggested removing the financial protection disclosure requirements on the grounds that students will neither take notice of nor care about this information. Some of the information conveyed in the disclosures would undoubtedly be of a complex nature. We also recognize that many people have limited familiarity with financial instruments such as letters of credit. For that reason, and to minimize confusion, we proposed consumer testing of the disclosure language itself, in addition to consumer testing of the actions and triggering events that require financial protection, to ensure that the disclosures are meaningful and helpful to students. As discussed above, in the final regulations we are revising proposed § 668.41(i) to require consumer testing prior to identifying the actions and/or triggering events for financial protection that require disclosures. We believe this change will result in disclosures that are more relevant to students, and that relate directly to actions and/or events that potentially affect the viability of institutions they attend or are planning to attend. In keeping with the intent of the proposed regulations to ensure that disclosures are meaningful and helpful to students, the final regulations retain the use of consumer testing, not only in determining the language to be used in such disclosures but also the specific actions and triggering events to be disclosed. Changes: We have revised § 668.41(i) to require consumer testing of disclosures of the actions and triggering events that require financial protection under § 668.171(c)–(g). Comments: Several commenters contended that the proposed regulations inappropriately equate financial weakness with lack of viability, and would require institutions to make disclosures that are misleading or untrue. For example, an institution that is financially responsible may experience a triggering event that nevertheless requires the institution to disclose to students that it is financially at risk. In the opinion of one E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76012 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations commenter, this constitutes compelling untrue speech and violates the First Amendment. Echoing this overall concern, one commenter expressed the belief that warnings based on triggering events that have not been rigorously proven to demonstrate serious financial danger would destroy an institution’s reputation based on insinuation, not fact. The commenter proposed that an institution should have the opportunity to demonstrate that it is not in danger of closing before requiring disclosures. Strenuously objecting to financial protection disclosures, one commenter described the relationship between some of the triggering events listed in § 668.171(c) and the institution’s value to students or its financial standing as tenuous. The commenter further argued that the ‘‘zone alternative’’ found in current § 668.175(d) recognizes the potential for an institution to be viable in spite of financial weakness; and that the proposed regulations weaken the zone alternative. A commenter, although acknowledging that students should be made aware of some triggering events, took particular exception to the Department’s assertion that students are entitled to know about any event significant enough to warrant disclosures to investors, suggesting that SEC-related disclosures are not a reliable basis on which to require disclosures to students. In support of this position, the commenter noted that SEC disclosure requirements may or may not indicate that a publicly traded institution will have difficulty meeting its financial obligations to the Department, because such disclosures serve a different purpose, namely to assist potential investors in pricing the publicly traded institution’s securities. The commenter stated that linking financial protection disclosures to SEC reporting may create false alarms for students and cause them to react impulsively. Discussion: We do not agree that the proposed regulations either inappropriately equate financial weakness with lack of viability, or require institutions to issue misleading or untrue disclosures. Under the regulations, an institution is required to provide financial protection, such as an irrevocable letter of credit, only if that institution is deemed to be not financially responsible because of an action or event described in § 668.171(b). As described in the NPRM, we believe that the factors necessitating an institution to provide financial protection could have a significant impact on a student’s ability VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 to complete his or her education at an institution. However, we recognize that not all of the actions and triggering events for financial protection will be relevant to students. Therefore, we have revised the requirement to clarify that the Secretary will select particular actions and events from the new triggers specified in § 668.171(c)–(g), as well as other events that result in an institution being required to provide financial protection to the Department, based on consumer testing. The events that are demonstrated to be most relevant to students will be published by the Secretary, and schools subject to financial protection requirements for those events will be required to make a disclosure, with language to be determined by the Secretary, to prospective and enrolled students about the event. In addition to making required disclosures more useful and understandable to students, while accurately reflecting concerns about the institution’s financial viability, this change will ensure that the action or triggering events behind the disclosure are relevant to students. As the actions and triggering events identified in proposed § 668.171(c) may affect an institution’s ability to exist as a going concern or continue to deliver educational services, we continue to believe that, having made a substantial investment in their collective educations, students have an absolute interest in being apprised of at least several of these actions and events. This is not, as the commenter suggests, destruction of an institution’s reputation by insinuation in place of facts, but rather the providing of factual information to students on which they can make a considered decision whether to attend or continue to attend that institution. We agree with the commenter that noted that the purposes of disclosures to investors required by the SEC and these proposed disclosures are different in some respects. As discussed under ‘‘Automatic Triggering Events,’’ we are revising the triggers in § 668.171(c) to ensure that the triggers, including the proposed triggers that were drawn from SEC disclosure requirements, are tailored to capture events that are most relevant to an institution’s ability to provide educational services to its students. With these changes, we believe that each of these triggers and the related disclosure will serve the Department’s stated purpose. We understand the commenters’ concern that some students may draw undesirable or even erroneous conclusions from the disclosures or act PO 00000 Frm 00088 Fmt 4701 Sfmt 4700 impulsively as a result of the disclosures. As students must decide for themselves the value of any institution and the extent to which that value is affected by the event or condition that triggered the disclosure, there might always be some subjectivity inherent to an individual’s reading of the required disclosure. However, we believe the benefit to those students in being apprised of actions or events that might affect an institution’s viability outweighs this potential concern. Moreover, as previously discussed, the Department will conduct consumer testing to ensure that both the events that result in institutions being required to provide financial protection to the Department, as well as the language itself, is meaningful and helpful to students before requiring disclosures of those events. Our intent is for the required disclosures to convey accurate, important information. Finally, with regard to the suggestion made by one commenter that institutions be afforded the opportunity to demonstrate that they are not in imminent danger of closing before having to provide financial protection and the accompanying financial protection disclosures, as discussed above under ‘‘Reporting Requirements,’’ we are revising § 668.171(h) to permit an institution to demonstrate, at the time it reports a triggering event, that the event or condition no longer exists, has been resolved or that it has insurance that will cover any and all debts and liabilities that arise at any time from that triggering event. If such a demonstration is successfully made, the institution will not be required to provide financial protection, and will not be subject to the financial protection disclosure requirement. We agree with the commenter who pointed out that the ‘‘zone alternative’’ in current § 668.175(d) recognizes the potential for an institution to be viable in spite of financial weakness, but we do not concur with the assertion that the regulations would weaken the zone alternative. The zone alternative is specific to an institution that is not financially responsible solely because the Secretary determines its composite score is less than 1.5 but at least 1.0. Such an institution may nevertheless participate in the title IV, HEA programs as a financially responsible institution under the provisions of the zone. We are not proposing to change current regulations related to the zone alternative. Participation under the zone alternative is not an action or triggering event and would, therefore, not result in an institution having to make a disclosure. E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES Changes: We have revised § 668.41(i) to require consumer testing of disclosures of the actions and triggering events that require financial protection under § 668.171(c)–(g). Scope of the Disclosure Requirement Comments: Several commenters requested clarification as to the scope of the financial protection disclosure requirements. One commenter expressed concern about proposed § 668.41(i), which stated that an institution required to provide financial protection to the Secretary such as an irrevocable letter of credit under § 668.175(d, or to establish a set-aside under § 668.175(h), must provide the disclosures described in § 668.41(i)(1)– (3). The commenter contended that it is not clear whether the disclosure requirement pertains only to financial protections resulting from the new triggers in the proposed regulations, or whether the disclosures would be required for any financial protections, including those required under existing financial responsibility standards, such as the 50 percent letter of credit provided under current § 668.175(c). The commenter added that when an institution provides a letter of credit pursuant to current § 668.175(b) and (c), it qualifies as a financially responsible institution, and thus there should be no need for disclosures in these situations. However, the commenter asserted that the Department’s frequent use of the undefined phrase ‘‘financial protection,’’ throughout § 668.175, has resulted in a lack of clarity. The commenter asked that the Department limit financial protection disclosures to the new triggers in § 668.171. Another commenter noted that the zone alternative under § 668.175(d) does not include a requirement to provide financial protection to the Department and therefore should not be referenced in the disclosure requirement. Discussion: We thank the commenter who brought to our attention the unintentional reference in § 668.41(i) to financial protection provided to the Secretary under § 668.175(d). As the commenter pointed out, § 668.175(d) relates to the zone alternative and does not include a requirement to provide financial protection. Proposed § 668.41(i) is intended to reference only financial protection provided to the Secretary under § 668.175(f), or the setaside under § 668.175(h). To clarify the scope of proposed § 668.41(i), that section would have required disclosures for any financial protection an institution is required to provide under § 668.175(f) or for any set-aside under § 668.175(h), not just VerDate Sep<11>2014 21:56 Oct 31, 2016 Jkt 241001 financial protection provided as a result of the new triggering actions and events established in these regulations. However, as described above, we are revising the financial protection disclosures so that the Secretary will conduct consumer testing to identify which actions and triggering events should be disclosed. Institutions will be required to disclose information about those events only if it is found to be relevant to students. Changes: As described above, we have revised § 668.41(i) to require consumer testing of disclosures of the actions and triggering events that require financial protection under § 668.171(c)–(g). Harm to Institutions Comments: Several commenters addressed the potential harm to institutions they believe will result from the proposed financial protection disclosures. These commenters warned of irreparable damage to an institution’s reputation that could drive away students, alarm potential donors, diminish access to capital, and unfairly brand an unknown number of institutions as untrustworthy. One commenter envisioned a cascading series of events in which declining enrollment and alumni and donor support forces tuition hikes, which in turn lead to further declines in enrollment and the institution’s eventual closure. Underlying the commenters’ concern over potential negative outcomes was the opinion that the required disclosures are based on flawed financial standards that are not truly indicative of whether an institution is carrying out its educational mission. One commenter suggested that the Department might cause lasting and perhaps grave harm to institutions not currently at risk of failure, turning disagreements about accounting issues into existential enrollment threats. Another commenter pointed out that some nonprofit institutions operate close to the margin of sustainability because of their mission, or a charitable commitment to supporting needy students. The proposed financial protection disclosures would, in the opinion of the commenter, thrust such institutions into a cycle of failure. Discussion: We understand the concern regarding the potential for the financial protection disclosures that were initially proposed, as well as the financial protection disclosures in these final regulations, to damage an institution’s reputation. However, we do not believe that the possibility of harm to an institution’s reputation is reason enough to withhold from students, who PO 00000 Frm 00089 Fmt 4701 Sfmt 4700 76013 in many cases have borrowed heavily to finance their educations, information on the financial viability of the institutions they attend. Regarding the catastrophic series of events predicted by some commenters, we believe such occurrences are unlikely. However, in the event that some institutions do fall into what one commenter termed a cycle of failure, we believe that is more appropriately attributable to the actions or failures of the institutions themselves than to the financial protection disclosures. We address earlier in this section the commenters’ contention that the financial responsibility standards on which the actions and triggering events disclosure requirements are based are flawed and not indicative of institutions’ actual financial positions. We do not agree with the observation of one commenter that the proposed regulations require financial protection disclosures for what are essentially disagreements about accounting issues. As discussed under ‘‘Triggering Events,’’ our analysis and assessment of the triggering actions and events which necessitate providing financial protection indicates they would have a demonstrable effect on an institution’s financial position. Lastly, with regard to the point made by one commenter that some nonprofit institutions operate close to the margin in adherence to a mission or particular commitment to funding needy students, the Department commends the efforts of such institutions. We do not believe that for the most part, such institutions have a heightened risk of experiencing a triggering action or event. The financial stress on institutions operating close to the margin of sustainability for the reasons noted above is most likely to reflect in a lower composite score than might otherwise be the case. Those institutions are frequently able to operate as financially responsible institutions under the zone alternative, and would not be subject to financial protection disclosures. Changes: None. Warnings to Students—General Comments: Some commenters contended that the proposed provisions related to mandatory warnings to students are not consistent with the provisions and purposes of the HEA. They noted that the HEA enumerates an extensive list of information that institutions must ‘‘produce . . . and [make] readily available upon request’’ to current and prospective students (20 U.S.C. 1092(a)(1)), which includes, among other things, graduation rates and crime statistics, but makes no E:\FR\FM\01NOR2.SGM 01NOR2 76014 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES reference to any requirement to disclose information that bears on the institution’s financial viability or its need to provide financial protection. See id. §§ 1092(a)–(m). Moreover, the commenters opined that the mandatory warning requirements run afoul of the First Amendment, arguing that compelled speech, as included in the proposed regulation’s required warnings, is subject to strict scrutiny and permissible only if ‘‘reasonably related to the State’s interest in preventing deception of consumers.’’ R.J. Reynolds Tobacco Co. v. FDA, 696 F.3d 1205, 1212 (D.C. Cir. 2012). Discussion: Section 668.41(h)(3) and (i)(4) and (5) requires the institution to provide what are described as ‘‘warnings’’ to students, regarding the repayment rate of its alumni, through advertising and promotional materials, and ‘‘disclosures’’ regarding the actions and triggering events for any financial protection, identified pursuant to consumer testing, directly to prospective and enrolled students. The repayment rate provision requires the institution to state in its disclosure that: ‘‘A majority of recent student loan borrowers at this school are not paying down their loans’’—a statement that will rest squarely on factual determinations of repayment patterns demonstrated by a recent cohort of student borrowers from that institution, derived from data validated through a challenge process in which the institution may contest the accuracy of the data elements. The statement does not, unlike the warning criticized in a prior court ruling, state that the prospective student should expect difficulty in repayment.62 It merely provides a factually accurate statement that ascribes no adverse quality to the institution itself as the cause of this pattern.63 The regulation does not compel the institution to articulate a government position on the cause of that pattern, or to engage in or disseminate as true what is ‘‘uncertain, speculative estimates.’’ Association of Private Sector Colleges & Universities v. Duncan, 110 F. Supp. 3d 176, 199 62 ‘‘[A] student who enrolls or continues to enroll in the program should expect to have difficulty repaying his or her student loans.’’ Debt Measure Rule, 76 Fed.Reg. at 34,432. . . . the court doubts that the statement that every student in a program ‘‘should expect to have difficulty repaying his or her student loans’’ is a purely factual one. Association of Private Colleges and Universities v. Duncan, 870 F. Supp. 2d 133, 155 (D.D.C. 2012). 63 Similarly, the statement simply describes whether borrowers are paying ‘‘down’’ their loans, a readily understood term meaning that the payments made are not reducing the loan amount— not whether they are repaying under whichever repayment plan they chose, or are in default. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (D.D.C. 2015), aff’d 640 Fed.Appx. 5 (D.C. Cir. 2016). Rather, the repayment rate provision simply requires disclosure of a factual statement that the Department considers valuable information to the consumer. The institution is free to explain, if it wishes, why it believes that pattern exists, or why it believes that the pattern does not indicate that it is unable to deliver a quality education. The statement falls well within the grounds upheld for other required disclosures. Furthermore, the form, place, and even the actual language of this warning may change based on consumer testing or other factors to help ensure that the warning is meaningful and helpful to students, and if so, the Department will publish those matters in a notice in the Federal Register. § 668.41(h)(3). For the financial protection disclosures, the Secretary will also conduct consumer testing to determine precisely which actions and triggering events that require financial protection would be most relevant and important for prospective and enrolled students to know, and to determine the appropriate language for a disclosure. § 668.41(i). We note first that the governmental interest in compelling speech is not limited to ‘‘preventing deception,’’ as the commenter appears to suggest.64 This follows from the nature of the test applied to First Amendment challenges to compelled speech, as demonstrated in recent litigation challenging disclosures mandated by the Department’s GE regulations. Because the required disclosures/warnings are commercial speech, the government may require the commercial disclosure of ‘purely factual and uncontroversial information’ as long as there is a rational justification for the means of disclosure and it is intended to prevent consumer confusion.’’ Ass’n of Private Colleges & Universities v. Duncan, 870 F. Supp. 2d 133, 155 (D.D.C. 2012). As that court noted in upholding a requirement that an institution offering GE programs make disclosures about its programs, costs, and student outcomes: . . . The Department has broad authority ‘‘to make, promulgate, issue, rescind, and amend rules and regulations governing the manner of operation of, and governing the applicable programs administered by, the Department.’’ 20 U.S.C. 1221e–3 (2006); see also id. § 3474 (‘‘The Secretary is authorized to prescribe such rules and regulations as the Secretary determines necessary or appropriate to administer and manage the functions of the Secretary or the Department.’’). The 64 Am. Meat Inst. v. U.S. Dep’t of Agric., 760 F.3d 18, 22 (D.C. Cir. 2014) (upholding country of origin labelling requirements; overruling prior opinions of that court that limited requirements to those aimed at preventing deception). PO 00000 Frm 00090 Fmt 4701 Sfmt 4700 disclosures mandated here fall comfortably within that regulatory power, and are therefore within the Department’s authority under the Higher Education Act. Ass’n of Private Colleges & Universities v. Duncan, 870 156.65 The regulations accord the institution a challenge process regarding the calculation of the repayment rate itself, as well as an opportunity for a hearing to consider challenges to a requirement to provide financial protection. These procedures will produce a factual outcome; the factual outcome—like the disclosures about costs, placements, completion rate and repayment rate mandated in the GE regulations already upheld—may themselves also be ‘‘vanilla’’ disclosures of unpleasant, but factually accurate determinations. How alumni are repaying their loans, and whether the school has experienced actions or triggering events that pose financial risk to the government (and students), are of direct interest to consumers. We believe disclosures— and warnings—that convey determinations on those matters fall well with the kind of disclosures the courts have upheld. Changes: None. Proprietary Institution Loan Repayment Warning General: Repayment Rate Comments: A number of commenters supported requiring warnings for prospective and enrolled students at proprietary institutions with poor repayment rates. They argued that the warnings will provide useful information for students as they make educational and borrowing decisions. One group of commenters urged the Department to release all loan repayment rates publicly, including for 65 In contrast, the court there doubted that the language of the warning also required under those regulations (that every student in a program ‘‘should expect to have difficulty repaying his or her student loans’’) would have been ‘‘purely factual and uncontroversial information.’’ Ass’n of Private Colleges & Universities v. Duncan, 870 F. Supp. 2d 155. When that regulation was reissued and later challenged on First Amendment grounds, this same court upheld the disclosures required in the new rule, and in doing so contrasted the ‘‘graphic, compelled speech’’ challenged by tobacco advertisers in R.J. Reynolds, on which the commenters relay, with ‘‘the vanilla, estimated-cost disclosures at issue’’ in the Department regulation. Id. Moreover, the court further noted that even ‘‘R.J. Reynolds acknowledged that the Zauderer standard applies not just to purely factual and uncontroversial information, but also to ‘accurate statement[s].’ . . . The ‘total cost’ estimates contemplated here certainly meet that description.’’ Ass’n of Private Sector Colleges & Universities v. Duncan, 110 F. Supp. 3d 176, 200 n.12 (D.D.C. 2015), aff’d sub nom. Ass’n of Private Sector Colleges & Universities v. Duncan, 640 F. App’x 5 (D.C. Cir. 2016). E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations institutions that are not required to deliver loan repayment warnings under § 668.41(h). However, several commenters argued that, because repayment behavior is not controllable by the institution, the repayment rate is not an appropriate institutional performance measure. Another argued that loan repayment rate reflects financial circumstances, but not educational quality, so it is not appropriate to require institutions to issue warnings based on their loan repayment rate. Several commenters also raised concerns that § 668.41(h) would place an undue burden on institutions and duplicates other established disclosure requirements. They contended that the requirement is unnecessary, particularly because the proprietary institutions required to comply with § 668.41(h) are already subject to the GE reporting and disclosure requirements, including a repayment rate disclosure if specified by the Secretary; and because the Department already publishes both cohort default rates and institutional repayment rates on the College Scorecard. Other commenters suggested that the measure would increase costs of higher education due to higher administrative burden, and contended that the disclosures were not likely to make much impact, given the large number of mandated disclosures already in place. Discussion: We appreciate the comments supporting the repayment rate warning provision. We agree that this provision will provide critical information for students that will help them to make well-informed decisions about where to go to college and their financial aid use. Repayment rates provide a key indicator of students’ post-college repayment outcomes, which are of vital interest to students considering their families’ personal financial circumstances, as well as to taxpayers and policymakers. The Department has already worked to promote greater access to such information through the GE regulations and the College Scorecard; we believe that the repayment rate warning requirement in these regulations will provide an important complement to those other efforts. We do not agree with the commenters who stated that repayment does not constitute a measure of educational quality, or the commenter who argued that repayment rate is a measure of students’ financial backgrounds and not academic quality. We believe that all students deserve to have information about their prospective outcomes after leaving the institution. Particularly for VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 students who expect to borrow Federal loans to attend college, it is critical to know whether other students have been able to repay their debts incurred at the institution. However, while we believe that this information is very important for prospective students to be aware of and to consider, we agree with the concerns that creating a new rate could confuse the borrowers who will also receive the GE program-level repayment rate disclosures using a different calculation and different cohorts for measuring borrower outcomes. While not decisive, we also recognize and understand the comments from those who raised concerns that the requirement may be overly burdensome because of the differences with the data used in the GE calculation. Requiring a separate data corrections process for proprietary institutions, which are already subject to reporting requirements for repayment rate under GE for virtually all of their borrowers, may be needlessly burdensome given the virtually complete overlap in students covered. To avoid any confusion resulting from a new repayment rate calculation, as well as to limit burden on institutions, we are revising the repayment rate provision. Under this revised provision, the repayment rate data that proprietary institutions report at the program level will be used to calculate a comparable repayment rate at the institution level. Specifically, the Department will calculate, for those borrowers who entered repayment during a particular two-year cohort period, the repayment rate as follows: The number of borrowers in GE programs who are paid in full or who are in active repayment (defined as the number of borrowers who entered repayment and, during the most recently completed award year, made loan payments sufficient to reduce the outstanding balance of loans received for enrollment in the program by at least one dollar), divided by the number of borrowers reported in GE programs who entered repayment. Institutions with a repayment rate showing that the median borrower has not either fully repaid the borrower’s loans by the end of the third year after entering repayment, or reduced their outstanding balance by at least one dollar, over the third year of repayment (which, under the calculation methodology, is equivalent to a loan repayment rate of less than 0.5) will be subject to a requirement that they include a warning, to be prescribed in a later Federal Register notice by the Secretary, in advertising and promotional materials. We are also removing the proposed requirement for PO 00000 Frm 00091 Fmt 4701 Sfmt 4700 76015 direct delivery of repayment rate warnings to prospective and enrolled students, recognizing that the GE regulations already require those proprietary institutions to deliver a program-level disclosure template that includes repayment rate to those students. We believe that these changes will reduce administrative burden on institutions considerably, and help to ensure that increased administrative burden is not passed on by institutions in greater costs to students. We disagree with the commenters who argued that the disclosures would not make much impact. A large and growing body of research suggests that in many cases, students and families react to information about the costs and especially the value of higher education, including by making different decisions.66 To maximize the potential for effective warnings to students, the Department has revised the regulatory language about the warnings that must be included in advertising and promotional materials to maximize the likelihood that such information will be well presented in a timely manner. We believe that this information will build upon, and not conflict with, other disclosures that institutions currently make. In particular, we believe that the institutional warning requirement in advertising and promotional materials will provide a valuable caution to students in their early stages of considering which colleges to attend. We also believe that the institutional warning requirement will act as a complement to other disclosure requirements, including the disclosure template required to be provided under the GE regulations and the Department’s own efforts to promote greater transparency and better-informed decision-making through the College Scorecard and the Financial Aid Shopping Sheet. The Department will also promote this information through its own channels to reach students, including through the College Scorecard or the FAFSA, after consideration of the most effective and efficient ways to do so. 66 Wiswall, M., and Zafar, B. (2015). How Do College Students Respond to Public Information about Earnings? Journal of Human Capital, 9(2), 117–169. DOI: 10.1086/681542. Retrieved from ; Hastings, J., Neilson, C.A., and Zimmerman, S.D. (June 2015). The Effects of Earnings Disclosure on College Enrollment Decisions. Cambridge, MA: National Bureau of Economic Research. NBER Working Papers 21300. Retrieved from www.nber.org/papers/w21300; and Hoxby, C. and Turner, S. (2015). What High-Achieving LowIncome Students Know About College. Cambridge, MA: National Bureau of Economic Research. NBER Working Paper No. 20861. Retrieved from www.nber.org/papers/w20861.pdf. E:\FR\FM\01NOR2.SGM 01NOR2 76016 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES Changes: We have revised the loan repayment rate calculation in § 668.41(h), altered the loan repayment rate issuing process to reflect that any corrections will occur under the GE regulations, and provided that proprietary institutions with a sufficiently large number of borrowers who are not covered under GE reporting may be exempt from the warning requirement (as described in more detail later in this section). We have made conforming changes to separate the loan repayment warning delivery provisions, which require a warning to be included in advertising and promotional materials but no individual disclosure to students, from the delivery provisions for the financial protection disclosure required under § 668.41(i) of the final regulations, which require delivery of the disclosure to prospective and enrolled students. Legal/Process Concerns Comments: Noting that the proposed loan repayment warning was not included in the Department’s notice announcing its intent to establish a negotiated rulemaking committee published in the Federal Register on August 20, 2015 (80 FR 50588), one commenter contended that the requirement falls outside the scope of the rulemaking process. Discussion: The first session of negotiated rulemaking, held January 12– 14, 2016, included a discussion of the potential consequences for ‘‘conditions that may be detrimental to students,’’ including the possibility of disclosure requirements and student warnings. The Department proposed regulatory text concerning a repayment rate warning at the second negotiated rulemaking session (February 17–19, 2016), and the committee discussed the proposal during the second and third sessions. Moreover, the negotiated rulemaking process ensures that a broad range of interests and qualifications are considered in the development of regulations. We believe that sufficient notice was provided about the potential for inclusion of the repayment rate warning, and that the negotiators involved in developing these regulations were well-qualified to explore the option. Changes: None. Comments: One commenter argued that the loan repayment rate provision does not constitute ‘‘reasoned decisionmaking,’’ because the Department did not explain the evaluation of repayment on an individualized basis; the use of a median, rather than an average, borrower to determine the school’s rate; the zero percent threshold; the length of VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 the measurement window; and the exemption of in-school and military deferments only in the final year. Another commenter asserted that the requirement is arbitrary and capricious because several points in the preamble (such as the level of the calculation and the data challenge process) were unclear. Discussion: We disagree with the commenters who stated that the repayment rate warning provision is arbitrary and capricious, and that it does not constitute reasoned decisionmaking. The repayment rate measure identified in the proposed regulations, while different from other repayment rate measures the Department has used in other contexts, was designed to measure repayment outcomes in greater detail than existing measures do (for instance, by looking at the percentage of the balance repaid rather than the share of borrowers who met a binary threshold of paying down at least one dollar in principal). However, as described earlier, the Department has revised the repayment rate provision in the final regulations to mirror the program-level rates used under the GE regulations. Those rates calculate the share of borrowers who have made progress in repaying their loans, and will rely exclusively on data reported already under the GE regulations. We believe that these changes address the concerns of the commenters. Changes: We have revised the calculation of the loan repayment rate in § 668.41(h), as previously described. Proprietary Sector Requirement Comments: Several commenters wrote that limiting the repayment rate provision to proprietary institutions is reasonable, given the differences in structure between those institutions and other sectors and the data that indicate poor repayment outcomes are widespread in the for-profit sector. However, many commenters disagreed with the Department’s proposal to limit the requirement to proprietary institutions. One commenter questioned the validity of the Department’s argument that limiting the applicability of § 668.41(h) to proprietary institutions reduces the burden on institutions because only certain institutions benefit from the reduced burden. Noting that there is no similar limitation applicable to financial protection disclosures, one commenter suggested that the Department’s limitation of the repayment rate provision to proprietary institutions was inconsistent. Some commenters argued that the Department was ignoring the PO 00000 Frm 00092 Fmt 4701 Sfmt 4700 needs of students at the estimated 30 percent of public and private nonprofit institutions with similarly low repayment rates that are not subject to the warning requirement, particularly because a majority of Federal student loan borrowers attend public institutions. Others stated that a repayment rate warning requirement for public and private nonprofit institutions is necessary to help students understand their choices and contextualize the information available to them. Several of these commenters proposed that public and private nonprofit institutions be required to disclose that the Department had not calculated a loan repayment rate for the institution and that it is therefore not possible to know whether the institution’s repayment rate is acceptable. Some commenters contended that there is no rationale for limiting the warning requirement to the proprietary sector. Other commenters stated that the Department lacked sufficient research to support the proposed regulations. Several commenters argued that the information cited as justification for limiting the repayment rate warning requirement to the proprietary sector was overstated or invalid. One commenter suggested that the Department cited inaccurate data from the College Scorecard. Several commenters noted that they could not replicate their Scorecard repayment rates due to inconsistencies in the National Student Loan Data System (NSLDS) data underlying the measure. Another commenter suggested that the cohort used to support the analysis did not reflect typical cohorts, since those students entered repayment during a recession. Several other commenters contended that the decision to limit the warning requirement to proprietary institutions violates GEPA and has no basis in the HEA. A number of commenters suggested removing the loan repayment warning provision entirely, while several proposed expanding its application to all institutions with low repayment rates, regardless of sector. Several commenters suggested limiting the repayment rate warning requirement to institutions at which a majority of students are enrolled in programs subject to the Department’s GE regulations, because, according to the commenters, students at career-oriented institutions frequently have misconceptions about their likely earnings. Alternatively, commenters suggested limiting the requirement to schools with ‘‘financially interested boards’’ to include proprietary E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations institutions that have converted to nonprofit status. Discussion: We appreciate the comments supporting the limitation of the repayment rate warning to proprietary institutions in light of the concentration of poor repayment outcomes in the proprietary sector and the risk of excessive and unnecessary burden to institutions with a far lower likelihood of poor repayment rates. As discussed in both the NPRM 67 and in the Gainful Employment final regulations,68 a wide body of evidence demonstrates that student debt and loan repayment outcomes are worse for students in the proprietary sector than students in other sectors. Most students in the proprietary sector borrow Federal loans, while borrowing rates among public and private nonprofit institutions are far lower; and debt levels are often higher. For instance, as also noted in the final Gainful Employment regulations, in 2011–2012, 60 percent of certificate students who were enrolled at for-profit two-year institutions took out Federal student loans during that year, compared with 10 percent at public two-year institutions. Of those who borrowed, the median amount borrowed by students enrolled in certificate programs at two-year for-profit institutions was $6,629, as opposed to $4,000 at public two-year institutions. Additionally, in 2011–12, 66 percent of associate degree students who were enrolled at for-profit institutions took out student loans, while only 20 percent of associate degree students who were enrolled at public two-year institutions did so. Of those who borrowed in that year, for-profit two-year associate degree enrollees had a median amount borrowed during that year of $7,583, compared with $4,467 for students at public two-year institutions.69 In addition to higher rates of borrowing, students at proprietary schools also default at higher rates than borrowers who attend schools in other sectors. Proprietary institutions have higher three-year cohort default rates than other sectors (15.0 percent, compared with 7.0 percent at private nonprofit institutions and 11.3 percent at public institutions in fiscal year 2013), and enroll a disproportionate 67 www.regulations.gov/document?D=ED-2015OPE-0103-0221. 68 www.regulations.gov/document?D=ED-2014OPE-0039-2390. 69 National Postsecondary Student Aid Study (NPSAS) 2012. Unpublished analysis of restricteduse data using the NCES PowerStats tool. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 share of students who default relative to all borrowers in the repayment cohort.70 In the final regulations, the Department seeks to reduce confusion among students and families by using rates that parallel the Gainful Employment program-level repayment rate, including using the same cohorts of students as the GE rates do. As a result of these changes, the repayment rate will be calculated using data that institutions already report to the Department through the GE regulations, rather than through a distinct data reporting and corrections process. This eliminates many of the concerns raised by commenters and discussed in the NPRM about the burden to institutions of complying with the repayment rate calculation provision. However, the Department believes that, because of the changes, it would be inappropriate to apply an institutional warning to sectors other than the proprietary sector, because public and private nonprofit institutions are not typically comprised solely of GE programs and the repayment rate warning may not be representative of all borrowers at the school. Federal student loan borrowers also typically represent a relatively small proportion of the student population in the public sector, whereas borrowing rates are much higher, on average, at proprietary institutions (for instance, among fulltime undergraduates enrolled in 2011– 12, 19.7 percent borrowed Stafford loans at public less-than-two-year institutions, compared with 82.9 percent at for-profit less-than-two-year institutions and 83.3 percent at for-profit two-year-and-above institutions).71 Moreover, the mix of programs at public and private nonprofit institutions may shift from year to year, changing the share of GE borrowers at the institution on an annual basis; including such institutions in the repayment rate requirement would require the Department to expend annual efforts to identify schools that are comprised entirely of GE programs for a relatively small number of schools. Therefore, this requirement is limited only to proprietary institutions. We recognize that some proprietary institutions may have Federal student loan borrowers in 70 ‘‘Comparison of FY 2013 Official National Cohort Default Rates to Prior Two Official Cohort Default Rates.’’ U.S. Department of Education. Calculated August 6, 2016: https://www2.ed.gov/ offices/OSFAP/defaultmanagement/ schooltyperates.pdf. 71 U.S. Department of Education, National Center for Education Statistics, 2007–08 and 2011–12 National Postsecondary Student Aid Study (NPSAS:08 and NPSAS:12). (This table was prepared July 2014.) https://nces.ed.gov/programs/ digest/d15/tables/dt15_331.90.asp?current=yes. PO 00000 Frm 00093 Fmt 4701 Sfmt 4700 76017 non-GE programs under section 102(b)(1)(ii) of the HEA. Accordingly, the final regulations specify that proprietary institutions with a failing repayment rate may appeal to the Secretary for an exemption from the warning requirement if they can demonstrate that including non-GE borrowers in the rate would increase the rate to passing. With these changes, we believe that the Department’s decision to limit the repayment rate warning to proprietary institutions is well-founded and does not raise concerns about excessive burden or inaccurate representation of student outcomes, and we disagree with the commenters who stated that the limitation to proprietary schools is not appropriate. In response to the commenter who asserted that requiring only proprietary institutions to disclose repayment rates is inconsistent, as noted earlier, we decided to limit the repayment rate warning requirement to the sector of institutions where the frequency of poor repayment outcomes is greatest. Also as described earlier, the Department’s analysis of data shows the financial risk to students to be far more severe in the proprietary sector; and data suggest that an institution-wide warning about borrower outcomes is more appropriate in the proprietary sector, given higher rates of borrowing among students (particularly in GE programs). While we recognize some users’ concerns with specific elements of the data cited in the NPRM, we believe that the data corrections process that will be established through the GE regulations will ensure the accuracy of the information on which the warning in advertisements and promotional materials is based. We recognize the concerns of the commenter who stated that the data cited in the NPRM reflect a cohort that entered repayment during the recession, but believe that this regulation will appropriately capture the actual outcomes of students, given that even students who enter repayment during a recession will be required to repay their loans in accordance with the terms and conditions of the Federal student loan programs. The provision of GEPA to which the commenter refers requires uniform application of regulations throughout the United States. 20 U.S.C. 1232(a). The HEA authorizes the Department to adopt disclosure regulations as does the general authority of the Secretary in 20 U.S.C. 1221e–3 and 20 U.S.C. 3474. Assn. of Private Coll. and Univs. v. Duncan, 870 F. Supp. 2d at 156. We believe that our analysis of the outcomes provides a reasonable basis on E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76018 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations which to focus this requirement on forprofit schools. We disagree with the commenters who propose to remove the repayment rate warning provision from the regulations. The Department believes that this information is critical to ensure students and families have the information they need to make wellinformed decisions about where to go to college. Given the concerns discussed earlier about the inaccuracy of applying a warning to an entire institution based on data that do not necessarily represent all borrowers at the school, and the added burden both on public and private nonprofit institutions and on the Department to identify the relatively few institutions that might be accurately represented by such a rate, we believe it is appropriate to maintain the repayment rate warning provision only for proprietary schools. We appreciate the comments from those who suggested tying the repayment rate warning requirement to those institutions with a significant proportion of students in GE programs, and have adopted a version of that requirement (i.e., the warning requirement applies only to those institutions at which a majority of GE borrowers are not in active repayment or repaid in full; and only at proprietary institutions, where effectively all programs are subject to the GE requirements). While we appreciate the comments from those who proposed instead limiting the requirement to ‘‘financially interested boards’’ to prevent certain institutions from avoiding the requirements, we believe that the requirements as stated in the final regulations will cover the vast majority of students at institutions with such boards, and that the added burden of identifying those institutions in another way would not yield much additional coverage for the requirement. Changes: We have revised § 668.41(h) to provide that, if a proprietary institution has a repayment rate that shows that the median borrower has not either fully repaid, or made loan payments sufficient to reduce by at least one dollar, the outstanding balance of the borrower’s loans, it may seek to demonstrate to the Secretary’s satisfaction that it has borrowers in nonGE programs who would increase the school’s repayment rate above the threshold for the warning requirement if they were included in the calculation. If an institution demonstrates this to the Secretary’s satisfaction, it will receive an exemption from the warning requirement. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Income-Driven Repayment (IDR) Enrollment Comments: A number of commenters asserted that § 668.41(h) conflicts with the Administration’s income-based repayment plan enrollment campaigns. One commenter pointed to a Council of Economic Advisers report that states that borrowers on IDR plans are from more disadvantaged backgrounds than those on the standard repayment plans, suggesting that borrowers’ investments in higher education pay off over time. That commenter contended that measuring borrowers’ repayment behavior in the first five years is not appropriate because of the long-term payoff of postsecondary education. Other commenters argued that institutions would be unfairly—and retroactively—penalized for encouraging students to sign up for IDR plans. Several commenters proposed to remove from the repayment rate calculation any borrower making payments under any Federal repayment plan, including IDR plans. Alternatively, one of the commenters proposed that the Department should allow institutions to include in the warning to students that the negative amortization of its borrowers occurred because of federally authorized repayment plans where that is the case. Discussion: We disagree with the commenters’ statements that incomedriven repayment plans conflict with the loan repayment warning provision. The IDR plans that Congress and the Department provide to borrowers were created to act as a safety net for struggling borrowers—those whose debts are sufficiently high, or incomes are sufficiently low, to make repaying them on the expected timeline exceedingly difficult. However, a postcollege safety net program for borrowers does not eliminate the responsibility the institution has to provide a high-quality education that ensures borrowers are able to, at a minimum, afford to pay down their loans, even in the first years after entering repayment. Moreover, the Department agrees with the commenter who noted that many of the borrowers currently enrolled in income-driven repayment (IDR) plans would otherwise be in distress on their loans, and may thus be in negative amortization regardless of whether they were on an IDR plan or may have defaulted. For instance, a recent report from the Council of Economic Advisers found that over 40 percent of borrowers who entered repayment in fiscal year 2011 and later enrolled in income-driven repayment had defaulted, had an PO 00000 Frm 00094 Fmt 4701 Sfmt 4700 unemployment or economic hardship deferment, or had a single forbearance of more than two months in length before entering their first income-driven repayment plan.72 While the report shows that measurements of short-term distress were mitigated for the borrowers who enrolled in incomedriven repayment plans, the Department believes that the fact that such borrowers experienced types of financial distress—whether failure to pay down the outstanding balance of the loans or deferments, forbearances, and defaults that suggest acute problems in repaying in the initial several years after leaving school—constitute critical information that prospective students and potential borrowers should be aware of prior to making enrollment or financial aid decisions. To that point, we do not agree with the commenters who stated that enrollment in IDR plans among students would unfairly penalize institutions; on the contrary, borrowers who enroll in IDR plans and still do not have sufficiently high incomes or low debts to pay down the balance on their loans are experiencing precisely the negative post-college outcomes about which students, taxpayers, and the Department should have concerns. This argument is especially relevant for institutions that are eligible for title IV, HEA aid on the basis of providing educational programs that prepare students for gainful employment in a recognized occupation. Students considering such programs should be warned if the majority of borrowers do not have sufficient income to pay down their Federal student debt, even if those borrowers are protected from default by enrolling in IDR plans. Changes: None. Inconsistency of Rates Comments: Several commenters noted that the Department has considered many variations of a repayment rate calculation in recent years. They stated that none of these rates has been subject to peer-review research and that the Department has not sufficiently supported its proposal with research. Several commenters raised concerns that the use of multiple repayment rates would lead to significant confusion. These commenters urged the Department to use an existing definition of repayment rate, or to remove the provision entirely. Discussion: We appreciate the commenters’ concerns that multiple 72 ‘‘Investing in Higher Education: Benefits, Challenges, and the State of Student Debt.’’ Council of Economic Advisers. July 2016: www.whitehouse.gov/sites/default/files/page/files/ 20160718_cea_student_debt.pdf. E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES repayment rates, particularly where provided to the same students, may lead to confusion. While we believe that this is important information for students and families to consider while deciding where to apply and enroll in college, we do not wish to create confusion for borrowers. To that end, as described earlier, the Department has revised the repayment rate provision in the final regulations to mirror the program-level rates used under the GE regulations. Those rates calculate the share of borrowers who have made progress in repaying their loans; and will rely exclusively on data already reported under the GE regulations. We believe that these changes address the commenters’ concerns. Moreover, the GE definition of ‘‘repayment rate’’ has been subjected to research, analysis, and consumer testing by the field. Changes: We have revised the calculation of the loan repayment rate in § 668.41(h), as described in more detail earlier in this section. Technical Comments About the Calculation Comments: A number of commenters suggested specific changes to the repayment rate. One commenter disagreed with the Department’s proposed use of a median repayment rate, rather than a mean. Several others argued that an institutional median is not appropriate because post-college repayment outcomes may vary significantly by program. One commenter was confused as to whether the loan repayment rate would be calculated on a per-borrower or a perloan basis. Another commenter proposed to separate out, and create distinct loan repayment rates and warnings for graduate, undergraduate, and Parent PLUS Loan debts. Several commenters stated that the treatment of consolidation loans was unclear. One commenter suggested changing treatment of payments on consolidation loans by attributing the same payments to loans at multiple institutions, rather than attributing payments based on the share of debt from each institution. One commenter expressed confusion over the use of ‘‘accrued interest’’ in the definition of ‘‘original outstanding balance,’’ and the use of ‘‘capitalized interest’’ in the definition of current outstanding balance for the repayment measure. Another commenter proposed that, for graduate programs that prepare students for medical residencies, the original outstanding balance should be defined as the principal balance after the medical residency forbearance period. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Other commenters suggested minor changes to the proposed calculation. One commenter argued that the Department proposed inconsistent treatment of borrowers who default on their loans. This commenter urged the Department to ensure that all defaulters appear as a zero percent repayment rate, or that defaulters are given no distinct treatment. Another commenter proposed that, under § 668.41(h)(6)(i), there should be a minimum of 30 students in the cohort, rather than 10, before requiring a loan repayment warning. As noted earlier, several commenters argued that the zero percent repayment rate threshold was not supported by any evidence or analysis, and one contended that it is legally unsupportable. Several commenters raised concerns about the five-year window for measuring borrowers’ repayment. Some argued that the five-year measurement period is not predictable because of insufficient data. Some commenters argued that a two- or three-year measurement period would be better supported; or alternatively, proposed to use a 10-year window. Another commenter stated that analysis of data from the College Scorecard found that three- or seven-year repayment rates would be more reliable. One commenter argued that the repayment rate window for medical schools should be seven years, as in the Gainful Employment regulations; while another commenter proposed that repayment rates for graduate programs that prepare students for medical residencies should be measured five years from the end of their medical residency forbearance period. Several commenters raised concerns about excluding from the measurement only those students who are in certain deferments during the measurement year. One commenter proposed to extend the measurement window of borrowers who spend several years in in-school deferments, while others proposed to exclude any borrower who entered an in-school or military deferment at any point during the measurement period. Several commenters argued that borrowers’ backgrounds affect their repayment rates; one commenter asserted that when borrowers’ backgrounds are taken into consideration, repayment rates of lowincome students and students enrolled at proprietary institutions are similar to those of their higher-income peers. One commenter suggested that the Department should revise the loan repayment rate methodology to exclude all borrowers with an Expected Family PO 00000 Frm 00095 Fmt 4701 Sfmt 4700 76019 Contribution of zero dollars in any year of attendance. Another proposed to disclose the percentage of Pell Grant recipients or adjust the threshold at institutions with a high enrollment of Pell Grant recipients. Discussion: We appreciate the commenters’ concerns about the specific calculation of the repayment rate. We have made changes to the calculation of the repayment rate, as described earlier, that address or eliminate many of the concerns raised, including clarifying that the median rate over a mean is comparable to a proportion of borrowers; the use of program-level data to calculate an institution-level rate, ensuring that borrowers in GE programs receive warnings if either or both rates raise cause for concern; and whether the rate would be calculated on a perborrower or per-loan basis (because the rate was replaced by a proportion of borrowers who have not repaid at least one dollar in outstanding balance). We disagree with the commenter who suggested that creating distinct repayment rates and warning requirements for particular programs is necessary, because such rates will already be made available at the educational program level through the GE regulations; this warning requirement is designed to complement and supplement that rate with a broader measure of the entire institution. We believe that we have clarified the treatment of consolidation loans, which will mirror the treatment of such loans in the GE regulations. We also believe that additional clarification of the definitions of ‘‘accrued’’ and ‘‘capitalized’’ interest, and one commenter’s proposed change to the definition for graduate programs that prepare students for medical residencies, is not necessary because the repayment rate will instead rely on data already reported under the GE regulations. Similarly, the treatment of defaulted student loans will mirror the GE data that are already reported to the Department. We will continue to use a minimum cohort size of 10, rather than 30 as one commenter proposed, because 10 is a sufficiently large size to meet both minimum requirements and best practices for the protection of student privacy; a minimum count of 10 borrowers is also the standard already used in the GE regulations for repayment rate and other metrics. With respect to concerns from several commenters about the use of negative amortization as a threshold for requiring warnings, we disagree that there is no support in research for doing so. Based on internal analysis of data from the National Student Loan Data System E:\FR\FM\01NOR2.SGM 01NOR2 76020 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES (NSLDS), the typical borrower in negative amortization—more than half of those who have made no or negative repayment progress in the third year after entering repayment—experienced long-term repayment hardship such as default. Those borrowers are especially unlikely to satisfy their loan debt in the long term.73 Additionally, several public comments received and papers published during the negotiations for the Department’s GE regulations include reference to negative-amortization thresholds for student loan repayment rates.74 Moreover, we believe this will be an understandable measure to help inform consumer choice. We agree with commenters who stated that a measurement three years after entering repayment (e.g., examining borrowers’ outcomes three years after they enter repayment) is well supported. Given the other changes to the repayment rate calculation made to mirror the GE repayment rate metric, we will use this period, rather than the fiveyear period included in the proposed regulations, to calculate the institutions’ rate. We believe that a 10-year window, as some commenters proposed, would be too long to provide relevant and timely data; such long-term outcomes would fail to incorporate improvement in quality or other changes at the institution since those borrowers entered repayment, and would likely fail to capture many of the signs of short-term financial distress that some borrowers experience. We agree with the commenter who stated that the repayment rate window should be lengthened for medical schools; we are revising the provision to provide that the same period will be used for this requirement as is used in the GE regulations. With respect to comments raised about students who use in-school or military deferments, we will again mirror the provisions outlined in the GE regulations. Because that calculation measures active repayment during the most recently completed award year, we believe that we have addressed concerns about borrowers who may have used 73 Analysis of NSLDS data was based on a statistical sample of two cohorts of borrowers with FFEL Loans and Direct Loans entering repayment in 1999 and 2004, respectively. The repayment statuses of the loans were tracked at 10 and 15 years after entry into repayment, depending on the age of the cohort. 74 For instance, ‘‘TICAS Detailed Comments on Proposed Gainful Employment Rule,’’ The Institute for College Access and Success. May 27, 2014. https://ticas.org/content/pub/ticas-detailedcomments-proposed-gainful-employment-rule; and Miller, Ben. ‘‘Improving Gainful Employment: Suggestions for Better Accountability.’’ New America. www.newamerica.org/education-policy/ policy-papers/improving-gainful-employment/. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 deferments in the interim. For the purposes of this calculation, the Department plans to rely on the data reporting and data corrections under the GE regulations for the purposes of calculating repayment rates. We disagree with the commenters who stated that borrowers’ backgrounds drive their ability to repay, and that institutions should therefore not be held accountable for their repayment rates. One of the central missions of institutions of higher education is to ensure low-income students receive an education that will help them to earn a living and successfully repay their loans. At institutions where more than half of borrowers do not successfully pay down the balance on their loans, the Department believes that students have the right to know—before they enroll or borrow financial aid—that the majority of borrowers have not repaid even one dollar in outstanding balance three years out of school. Changes: We have revised § 668.41(h) as described earlier in this section. Challenge Process Comments: One commenter asked the Department to clarify whether institutions will have an opportunity to challenge the Department’s studentlevel data. Another commenter recommended that the Department use a 20.8 percent borrowing rate in place of the proposed two-step borrowing rate calculation in order to simplify the calculation and reduce the associated burden. Discussion: We appreciate the commenter’s concern for the accuracy of the data. Given the changes to the rate described earlier, there will be no additional data corrections process beyond the one already provided for in the GE regulations. Institutions will already be responsible for reporting accurate data under the GE regulations, and for making any necessary corrections to the data. The Department will use those already-corrected data to derive the institution-level repayment rate. However, a proprietary institution at which the median borrower has not repaid in full, or paid down the outstanding balance of, the borrower’s loans may receive an exemption from the warning requirement if the institution demonstrates that not all of its programs constitute GE programs and that if the borrowers in the non-GE programs were included in the calculation of the loan repayment rate, the loan repayment rate would be equal to or greater than 0.5, meaning that the median borrower had paid down the outstanding balance of the borrower’s loans by at least one dollar. PO 00000 Frm 00096 Fmt 4701 Sfmt 4700 Additionally, we do not believe the participation rate index (i.e., the index comparable to the 20.8 percent borrowing rate percentage) appeal is still necessary under this revised version of the repayment rate. The GE repayment rate calculation does not include such an exception, and limiting the warning requirement only to proprietary institutions means that the rates will cover all borrowers at the institution, accurately representing the universe of students with Federal loan debt. In the interest of ensuring consistency between the GE repayment rates and this one, and of reducing burden on both institutions and the Department, we have removed the participation rate index appeal. Changes: We have revised § 668.41(h) to remove the data corrections process and the participation rate index appeal. We have also added § 668.41(h)(4)(ii), which creates an exemption to the warning requirement for institutions that demonstrate that they have borrowers in non-GE programs and that, if those borrowers were included in the loan repayment rate calculation, the loan repayment rate would meet the threshold. Warnings Comments: Several commenters supported using a plain-language warning that has been tested with consumers, and that is timely for students. One commenter supported incorporating those warnings into institutional promotional materials, and suggested expanding the definition of ‘‘promotional materials’’ to include all materials and services for which an institution has paid or contracted. Several commenters requested that we further clarify how the warning must be presented, so that it is not difficult for the public to see. Other commenters expressed disappointment that the proposed regulations do not require institutions to deliver repayment rate warnings to prospective students at the first contact with those students, when the information may be most valuable to students, and strongly supported including such a requirement in the final regulations. However, several commenters suggested that the loan repayment warning raises First Amendment concerns. Some commenters believed that the requirement would both target institutions at which borrowers are appropriately using IDR plans and excuse private nonprofit and public institutions with similarly poor loan repayment rates. One commenter raised concerns that the specific language provided for illustrative purposes in the E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations NPRM did not accurately describe the loan repayment rate. One commenter believed that the warning would be most effective if it were included within other loan and borrowing information, rather than delivered separately along with other disclosures. The commenter also stated that institutions should not be required to provide the warning to students who do not intend to borrow Federal student loans. Several commenters argued that requiring institutions to include the entire content of the warning in advertising and promotional materials would be cost-prohibitive. Instead, commenters proposed that institutions provide a briefer statement, similar to the requirements in the Gainful Employment regulations. Discussion: We appreciate the support of commenters who stated that they agreed with the Department’s proposed use of a plain-language, consumer-tested warning. We also agree with commenters who supported incorporating warnings into a wider range of promotional materials, and have strengthened the definitions for warnings and promotional materials accordingly. We recognize and agree with the concerns of commenters who suggested additional clarity around the presentation of the warning to prevent obfuscation. To that end, we have clarified the requirements for promotional materials to ensure the warning will be prominent, clear, and conspicuous, including a variety of conditions both for advertising and promotional materials. The Secretary may require the institution to modify its materials if the Department determines that the warning is not sufficiently prominent or conspicuous. The Secretary may also issue guidance describing form, place, and manner criteria that would make the warning sufficiently prominent, clear, and conspicuous. We also appreciate the perspective of commenters who supported handdelivered warnings at early stages in a student’s college search. However, we recognize that many of these goals will be accomplished under the GE regulations, which require that programlevel data be provided on a GE disclosure template to students. To that end, we have removed the requirement that an institution-level warning also be provided directly to prospective and enrolled students, and instead will require that the warnings be provided through advertising and promotional materials. This also resolves the concerns of the commenter who believed that the warning would be VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 most effective if accompanied by other loan and borrowing information; and the commenter who argued that institutions should be required to provide the warning directly to only those students who intend to borrow Federal student loans. While we recognize that some institutions believe providing these warnings in advertising and promotional materials would be costprohibitive, we believe that this is important information to help students themselves make critical cost-benefit analyses prior to investing their time and money in an institution. We address the First Amendment concerns above in the section ‘‘Warnings’’ and do not repeat them here. We also remind commenters that the warning language included in the final regulations may be subject to consumer testing and may change in accordance with the results of that testing. The precise warning language, if revised, will be published in the Federal Register by the Secretary. Changes: We have revised § 668.41(h) to remove the delivery of a repayment rate warning to prospective and enrolled students. Instead, we have strengthened the requirements under § 668.41(h)(3) to ensure the materials are appropriately provided in advertising and promotional materials. Agreements Between an Eligible School and the Secretary for Participation in the Direct Loan Program (Section 685.300) Legal Authority and Basis for Regulating Class Action Waivers and Arbitration Agreements Comments: Several commenters objected that the Department lacks the legal authority to ban either mandatory predispute arbitration agreements or class action waivers. These commenters strongly believed that by this regulation, the Department would be inappropriately interfering with institutional operations, violating established Federal law, and interfering with parties’ freedom to contract. Commenters suggested that the Department has ignored clear messages from both Congress and the Supreme Court indicating Federal policy favoring arbitration. Many commenters argued that the Federal Arbitration Act (FAA) precludes the Department from restricting the use of arbitration agreements. Commenters noted that the FAA makes arbitration agreements ‘‘valid, irrevocable, and enforceable as written,’’ reflecting a national preference for resolving disputes by arbitration. These PO 00000 Frm 00097 Fmt 4701 Sfmt 4700 76021 commenters believed that the proposed regulations run counter to public policy and violate the FAA. According to commenters, the prohibition on arbitration in the proposed regulations is precisely the type of agency action that Congress sought to curtail with the FAA. The commenters asserted that the Supreme Court has repeatedly demonstrated its support for the FAA and for arbitration as an effective method of dispute resolution. Commenters cited cases in which they view the Supreme Court as having struck down regulations and statutes that are inconsistent with the proarbitration policy established by the FAA, such as DirecTV v. Imburgia, 136 S.Ct. 463 (2015). Commenters further cited to a line of Supreme Court precedent favoring arbitration, including Hall St. Assocs., L.L.C. v. Mattel, Inc., 552 U.S. 576 (2008), and Moses H. Cone Mem. Hosp. v. Mercury Constr. Corp., 460 U.S. 1 (1983). According to these commenters, the Department’s proposed regulations are contrary to well-established law. Commenters contended that, under the FAA, the Department may not issue the proposed regulations absent a clear congressional command, which they argued the Department lacks. According to commenters, when Federal law is silent as to whether Congress intended to override the FAA for a claim, the FAA requires that an arbitration agreement be enforced according to its terms. Here, in the absence of explicit congressional command, commenters believed that the Department is not authorized to restrict arbitration. To support this position, commenters noted that Congress has granted the necessary authority to other agencies in other circumstances. Commenters suggested that because Congress has granted agencies this authority in the past, but has not granted this authority to the Department, this silence means that Congress did not intend for the Department to exercise such authority. Specifically, commenters stated that the HEA does not authorize the Department to supersede the FAA. As a result, commenters contended that the proposed ban on arbitration must yield to the FAA. Specifically, commenters noted that sections 454(a)(6) and 455(h) of the HEA, which the Department cites in the proposed regulations, provide no indication that the Department is authorized to override the FAA. One commenter contended that the Department has misinterpreted its statutory mandate by relying on these provisions to justify the proposed arbitration ban. Specifically, this E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76022 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations commenter asserted that, unlike other sections of the HEA, section 454(a)(6) does not contain a provision that expressly makes the FAA inapplicable. According to the commenter, the Department should interpret this distinction to mean that the Department may not disregard the FAA in its actions pursuant to this provision. Further, another commenter stated that section 454(a) of the HEA does not relate to contracts between students and schools and that none of the current regulatory requirements governing PPAs regulate contracts between students and the institution. These commenters objected that the Department is acting outside the scope of its statutory authority by attempting to become involved in contractual relationships between students and institutions. Other commenters, in contrast, asserted that the Department has authority to regulate the use of arbitration. One commenter stated that the FAA does not limit the Department’s ability to require schools to remove forced arbitration clauses and class action waivers from enrollment contracts. The commenter noted that the FAA legal analysis is not triggered in the absence of an arbitration clause and that the FAA does not preclude laws or regulations preventing parties from placing arbitration provisions in their contracts. This commenter asserted that the history of the FAA and judicial treatment of arbitration provisions does not suggest an absolute right to impose an arbitration agreement. Another commenter strongly asserted that the Department may condition Federal funding on a school’s agreement not to use forced arbitration clauses without violating the FAA. This commenter cited to section 2 of the FAA, stating that agreements to arbitrate are ‘‘valid, irrevocable, and enforceable,’’ except where grounds ‘‘exist at law or in equity for the revocation of any contract.’’ This commenter suggested that the proposed regulations would not interfere with existing arbitration agreements and that students would still have the ability to arbitrate if they chose to do so. One commenter noted that the Department’s authority to adopt stand-alone conditions on funding as part of its PPAs is broad with respect to the Direct Loan Program, and stated that barring predispute arbitration agreements is within the scope of this authority. The commenter noted that including this restriction in PPAs would force schools to internalize the cost of their misconduct and minimize costs imposed on the public. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Another commenter cited the Spending Clause of the Constitution in support of its position that the Department is authorized to impose conditions of this nature on Federal funding recipients. The commenter stated that the Supreme Court has recognized the constitutionality of such conditional funding in South Dakota v. Dole, 483 U.S. 203 (1987). In addition to citing this holding, the commenter noted that other agencies, such as the U.S. Commodity Futures Trading Commission (CFTC) and the U.S. Department of Defense (DoD) place similar conditions on recipients of their funding. Discussion: Addressing the comment that the Department lacks legal authority to ban either class action waivers or predispute arbitration agreements regarding borrower-defense type claims, we repeat the position and rationale for each as stated in the NPRM. As we stressed there, the HEA gives the Department the authority to impose conditions on schools that wish to participate in a Federal benefit program. In this regulation, the Department is exercising its broad authority, as provided under the HEA, to impose conditions on schools that wish to participate in the Federal Direct Loan Program. Section 452(b) of the HEA states, ‘‘No institution of higher education shall have a right to participate in the [Direct Loan] programs authorized under this part [part D of title IV of the HEA].’’ 20 U.S.C. 1087b(b). If a school chooses to participate in the Direct Loan Program, it must enter into a Direct Loan Program participation agreement (PPA). 20 U.S.C. 1087d. Section 454(a)(6) of the HEA authorizes the Department to include in that PPA ‘‘provisions that the Secretary determines are necessary to protect the interests of the United States and to promote the purposes of’’ the Direct Loan Program. 20 U.S.C. 1087d(a)(6); 81 FR 39385. This regulation addresses class action waivers and predispute arbitration agreements separately, because the proscriptions adopted here are distinct and apply to each separately. As we explained in the NPRM, recent experience with class action waivers demonstrates that some institutions, notably Corinthian, aggressively used class action waivers to thwart actions by students for the very same abusive conduct that government agencies, including this Department, eventually pursued. Corinthian used these waivers to avoid the publicity that might have triggered more timely enforcement agency action, which came too late for Corinthian to provide relief to affected PO 00000 Frm 00098 Fmt 4701 Sfmt 4700 students. 81 FR 39383.75 Corinthian’s widespread use of these waivers and mandatory arbitration agreements resulted in grievances against Corinthian being asserted not against the now-defunct Corinthian, but as defenses to repayment of taxpayerfinanced Direct Loans, with no other party from which the Federal government may recover any losses. As noted, Corinthian was not alone in this practice. The absence of class action risk coincided with the use of deceptive practices in the industry during this same period, as recounted in the NPRM and in the earlier NPRM for Program Integrity: Gainful Employment. 79 FR 16426 (March 24, 2014). We infer that from the continued misconduct and from the extensive use of class action waivers that the waivers effectively removed any deterrent effect that the risk of such lawsuits would have provided. These claims, thus, ended up as defenses to repayment of Direct Loans. This experience demonstrates that class action waivers for these claims substantially harm the financial interest of the United States and thwart achievement of the purpose of the Direct Loan Program. Accordingly, section 454(a)(6) of the HEA authorizes the Department to ban Direct Loan participant institutions from securing class action waivers of borrower-defense type claims. Separately, we considered the effect of predispute arbitration agreements on the achievement of Direct Loan Program objectives and the Federal interest, as evidenced during the same period. A major objective of the program is protecting the taxpayer investment in Direct Loans. That objective includes preventing the institutions empowered to arrange Direct Loans for their students from insulating themselves from direct and effective accountability for their misconduct, from deterring publicity that would prompt government oversight agencies to react, and from shifting the risk of loss for that misconduct to the taxpayer. Predispute arbitration agreements, like class action waivers, do each of these, and thus jeopardize the taxpayer investment in Direct Loans. Aligned with these steps 75 As one commenter noted, during the period in question—2011 to 2015—very few Corinthian students pursued arbitration, according to records maintained by the American Arbitration Association, and even fewer received any award. www.regulations.gov/document?D=ED-2015-OPE0103-10723, citing Consumer Arbitration Statistics, Provider Organization Report, available at www.adr.org. This data supports our conclusion that widespread use of mandatory arbitration agreements effectively masked serious misconduct later uncovered in government enforcement actions, while providing minimal relief for students. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations to protect the taxpayer investment in Direct Loans, we note that these regulations replace, for new loans, the State law cause of action standard with a new Federal standard. Negotiators had objected to that change, and we retained the State law option for those State law claims reduced to judgment. Mandatory predispute arbitration agreements would have made this standard a null option. For all these reasons, as explained in the NPRM, we concluded that agreements barring individual or joint actions by students frustrate Federal interests and Direct Loan Program objectives for the same reasons as did class action waivers. Therefore, we concluded that section 454(a)(6) of the HEA authorizes the Department to regulate the use of predispute arbitration agreements. As explained in the NPRM, we acknowledge that the FAA assures that agreements to arbitrate shall be valid, and may not be invalidated ‘‘save upon such grounds as exist at law or in equity for the revocation of any contract.’’ 9 U.S.C. 2. Contrary to the commenters’ assertion, none of the case authority to which the commenters cite addresses Federal regulations that may affect arbitration, and the disputes addressed in that case authority appear to involve litigation between private parties regarding rights arising under Federal, State, or local law or contracts between those parties. As we also stated in the NPRM, the Department does not have the authority, and does not propose, to displace or diminish the effect of the FAA. 81 FR 39385. These regulations do not invalidate any arbitration agreement, whether already in existence or obtained in the future. Moreover, the Department does not have the authority to invalidate any arbitration agreement, did not propose to do, and does not in this final rule attempt to do so. However, as we explained in the NPRM, and repeat under ‘‘Class Action Waivers’’ here, the Department considers the regulation of class action waivers and predispute arbitration agreements to be justified because they affect Direct Loan borrowing.76 The arguments that, by these regulations, the Department attempts to override, displace, or disregard the FAA mischaracterize the regulations. The regulations do not control the conduct of purely private transactions between private parties, transactions unrelated to the Direct Loan Program.77 Direct Loans 76 81 FR 39382–39383. private transactions are the kinds of relationships that the CFPB may regulate under 77 Purely VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 are not purely private transactions; but for the Direct Loan, the student may very likely not have enrolled at all in a chosen school. The terms of enrollment agreements between the institution and the student loan recipient, and the school’s performance with respect to the education financed by that loan, directly affect the Direct Loan program. These regulations impose a condition on the participation by a school in this specific Federal program, a Federal program in which Congress explicitly stated that ‘‘no institution shall have a right to participate . . .’’ 20 U.S.C. 1087b(b). The final regulations do not bar schools from using any kind of predispute arbitration agreements, or class action waivers, so long as they pertain only to grievances unrelated to the Direct Loan Program. The regulations merely require that a school that participates in the Direct Loan program cannot enter into a predispute arbitration agreement regarding borrower defense-type claims with a student who benefits from aid under that program. These requirements are well within the kind of regulation upheld by courts that address the authority of the government to impose conditions that limit the exercise of constitutional rights by beneficiaries. That case law gives strong support for the position that the Department has authority to impose limits of the kind adopted here on the use of class action waivers and predispute arbitration agreements. For example, the government may impose a restriction on the exercise of a recipient’s First Amendment rights so long as that restriction does not extend beyond the recipient’s participation in the Federal program: Our ‘unconstitutional conditions’ cases involve situations in which the Government has placed a condition on the recipient of the subsidy rather than on a particular program or service, thus effectively prohibiting the recipient from engaging in the protected conduct outside the scope of the federally funded program. Agency for Int’l Dev. v. All. for Open Soc’y Int’l, Inc., 133 S. Ct. 2321, 2330– 31 (2013), quoting Rust v. Sullivan, 500 U.S. 173, 197 (1991).78 Here, the scope section 1028(b) of the Dodd-Frank Wall Street Reform and Consumer Protection Act, 12 U.S.C. 5518(b) (authority to regulate the use of agreements between covered persons and consumers). 78 The Spending Clause of the Federal Constitution grants Congress the power ‘‘[t]o lay and collect Taxes, Duties, Imposts and Excises, to pay the Debts and provide for the common Defence and general Welfare of the United States.’’ U.S. Const. art. I, § 8, cl. 1. The clause provides Congress broad discretion to tax and spend for the ‘‘general Welfare,’’ including by funding particular State or private programs or activities. That power includes the authority to impose limits on the use of such PO 00000 Frm 00099 Fmt 4701 Sfmt 4700 76023 of the federally funded program—the Direct Loan Program—extends far beyond the simple act of originating the loan on behalf of the Department; the HEA itself regulates a broad range of school actions as they relate to Direct Loan participation, from advertising and recruiting practices that lead to enrollment to refunding tuition payments after a student drops out. See, e.g., 20 U.S.C. 1094(a)(20) (incentive compensation); 20 U.S.C. 1094(a)(22) (refund requirements). Section 454 of the HEA provides that under the Direct Loan program, the school acts as the Department’s loan originator, and accepts responsibility and financial liability for failure to perform its functions pursuant to the Direct Loan PPA. 20 U.S.C. 1087d(a)(3). The HEA gives the Secretary the authority to modify the terms of the PPA as needed to protect Federal interests and promote the objectives of the program. 20 U.S.C. 1087d(a)(6). The Department issues these regulations pursuant to that authority, to regulate conduct well within the ‘‘scope of the federally funded program’’ at issue here. As we explained in the NPRM and earlier in this discussion, the restrictions involve terms, conditions, and practices that directly and closely affect the objectives of the Federal Direct Loan Program.79 For several reasons, the fact that Congress gave certain agencies power to regulate arbitration, or outright banned mandatory arbitration, supports no inference that Congress considered other agencies, such as the Department, to lack the power to regulate.80 First, these enactments regulate purely private transactions between private parties. As such, transactions in these contexts fall squarely within the terms of the FAA, a Federal statute, and arbitration clauses in these transactions would be deemed valid and enforceable if Congress had not, by Federal legislation, barred or nullified their use, or explicitly funds to ensure they are used in the manner Congress intends. Rust v. Sullivan, 500 U.S. 173, 195, n. 4, 111 S.Ct. 1759, 114 L.Ed.2d 233 (1991) (‘‘Congress’ power to allocate funds for public purposes includes an ancillary power to ensure that those funds are properly applied to the prescribed use.’’). Agency for Int’l Dev. v. All. for Open Soc’y Int’l, Inc., 133 S. Ct. 2321, 2327–28, (2013). 79 See 81 FR 39383–84. 80 See, e.g., 10 U.S.C. 987(f)(4), (h) (authorizing the DoD to regulate use of mandatory arbitration in extensions of credit to servicemembers); 12 U.S.C. 5518 (authorizing the CFPB to regulate use of arbitration in consumer financial services); 15 U.S.C. 78o (authorizing the SEC to regulate use of mandatory arbitration in certain investment relationships); 15 U.S.C. 1639c(e) (barring mandatory arbitration in extensions of credit secured on the principal dwelling of a consumer); and 18 U.S.C. 1514A(e) (prohibiting use of arbitration in regard to certain whistleblower proceedings regarding securities). E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76024 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations authorized a Federal agency to do so by regulation. Federal legislation was therefore essential to achieve the intended restriction of arbitration in that context. None of the situations cited involve the terms and conditions of participation in a Federal benefit program.81 Second, these latter enactments offer no legislative interpretation of the 1993 amendment to the 1965 Higher Education Act, which enacted section 454, because they deal with different subject matters. Thus, courts interpret statutes with similar language, and which address the same general subject matter, ‘‘as if they were one law.’’ See Erlenbaugh v. United States, 409 U.S. 239, 243–44 (1972). In such a case, a ‘‘later act can . . . be regarded as a legislative interpretation of (an) earlier act . . .’’ United States v. Stewart, 311 U.S. 60, 64–65 (1940) (construing two statutes that both address the scope of the tax exemption afforded farm loan bonds). Here, newer enactments addressing arbitration provide no ‘‘legislative interpretation’’ of the HEA, because they share neither language nor subject matter with the 1965 Higher Education Act in general or the 1993 Direct Loan Program statute in particular. To the contrary, Congress has generally rejected any inference that other Federal law regulating consumer lending, most prominently, the Truth in Lending Act (TILA), operates on ‘‘the same general subject matter’’ as Federal education loans financed under the HEA. See, e.g., 15 U.S.C. 1603(7) (exempting from TILA those loans made, insured, or guaranteed pursuant to a program authorized by title IV of the Higher Education Act of 1965). Section 454 itself—the statutory basis for adopting ‘‘other provisions’’ needed to protect Federal interests evidences this distinction in subject matter by repeatedly referencing not other Federal laws addressing consumer lending, but specific disclosure requirements in the HEA itself, as well as provisions barring the school from charging fees for arranging Direct Loans. 20 U.S.C. 1087d(a)(1)(E). This context compels the conclusion that the scope of the power to regulate under section 454 was to be governed by reference to the Federal objectives stated in this very statute, not by inferences drawn from subsequent legislation addressing very different objectives in transactions involving different—private—participants. The objection that section 454(a)(6) of the HEA does not authorize the Department 81 Congress’s power to regulate in these matters rests, thus, on the Commerce Clause, not the Spending Clause. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 to involve itself in the contractual relationships—or impair its freedom to contract with others and exercise rights under existing contracts—ignores a host of HEA provisions that regulate the ‘‘contractual relationships’’ between the school and other parties. These provisions restrict, and in some instances ban, the exercise of rights that the school may already have under existing contracts or wish to include in future contracts. The HEA thus regulates contractual relationships with students: The qualifications for enrollment of students who may become borrowers, 20 U.S.C. 1091(a), (d); the manner in which the school must determine whether the student borrower is making academic progress while enrolled, 20 U.S.C. 1091(c); banning the school from imposing penalties and late fees on students whose tuition payments may be delayed for various reasons, 20 U.S.C. 1094(a)(19); and determining when that student has ceased enrollment and whether and how much the school must refund to the student and the Department of tuition payments the school has already received for that student, 20 U.S.C. 1091b. The HEA, moreover, imposes significant prohibitions that ban the institution from the exercise of rights it may have under its existing contracts with its employees and third parties, or may wish to include in future contracts with those employees and with third parties. Thus, an institution cannot compensate its employees on the basis of success in securing enrollments (‘‘incentive compensation’’). 20 U.S.C. 1094(a)(20). More recently, section 487 of the HEA was amended by Public Law 110–315, the Higher Education Opportunity Act of 2008, to impose significant new restrictions on the exercise by institutions and affiliated entities of rights under existing contracts with lenders that provided financing for their students. That act mandated adoption and compliance by institutions with a code of conduct governing their relationships with lenders that made both Federal loans and private loans for their students, and banned numerous practices in widespread use at the time under arrangements between the institution, affiliated entities, its own employees and their family members, and lenders. 20 U.S.C. 1094(a)(25), (e). These amendments were effective on the date of enactment. Public Law 110– 3110–315, § 3, August 14, 2008, 122 Stat 3078. Thus, the HEA itself repeatedly conditions participation in title IV, HEA programs on an institution’s refraining from exercising rights the institution may already have under existing PO 00000 Frm 00100 Fmt 4701 Sfmt 4700 contracts or may acquire under new contracts. These regulations similarly operate within the very scope of the Federal program in which these HEA provisions operate, to bar the institution from exercising certain rights it may have already acquired or wished to acquire by contract. In doing so, neither the HEA nor these regulations improperly infringe on the institution’s freedom of contract or freedom of expression. Changes: None. Comments: A few commenters suggested that the proposed regulations may violate the rights of institutions under the First Amendment, by compelling speech, and under the Takings and Due Process Clauses of the Fifth Amendment by interfering with or depriving the institution of its contractual rights in arbitration and class action waiver agreements. Several commenters objected that by applying to existing contracts, the regulations are impermissibly retroactive. Discussion: The regulations effect neither a deprivation of a property right of an institution in agreements it already has with students, nor an impairment of those contracts. The regulation affects the terms on which an institution may continue to participate in a Federal program. The institution has no property right to continue to participate on the terms under which the institution previously participated. See Ass’n of Private Sector Colleges & Universities v. Duncan, 110 F. Supp. 3d at 198. Rights acquired by the institution under agreements already executed with students remain fully enforceable on their own terms. Like any new regulations, these regulations impose requirements on the future conduct of institutions that intend to continue to participate in the Direct Loan Program. Regulations commonly change the future consequences of permissible acts that occurred prior to adoption of the regulations, and such regulations are not retroactive, much less impermissibly retroactive, if they affect only future conduct, and impose no fine or other liability on a school for lawful conduct that occurred prior to the adoption of the regulations. The regulations do not make an institution prospectively ineligible because it has already entered into contracts with arbitration provisions. The regulations impose no fine or liability on a school that has already obtained such agreements. The regulations address only future conduct by the institution, and only as that conduct is related to the institution’s participation in the Federal Direct Loan Program. The institution is not obligated E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations to continue to participate in the Direct Loan program. If it chooses to continue to participate, it agrees to do so under rules such as these that change— prospectively—the conduct in which it can engage. These rules thereafter bar the institution that chooses to continue to participate from exercising rights acquired by the institution under agreements already executed with students. The regulations abrogate none of those agreements; an institution that chooses not to continue to participate is free to rely on those agreements. In response to the assertion that requiring the institution to include provisions in any arbitration agreement it has obtained or obtains in the future violates the First Amendment, we note that the regulations compel action, not merely speech. The requirements of § 685.300(e)(1) and (2) and (f)(1) and (2) are different than the warnings required under § 668.41, and those warnings and disclosures regarding gainful employment programs that were challenged and upheld in Ass’n of Private Sector Colleges & Universities v. Duncan, 110 F. Supp. 3d 176, 182 (D.D.C. 2015), aff’d sub nom. Ass’n of Private Sector Colleges & Universities v. Duncan, 640 Fed. Appx 5 (D.C. Cir. 2016). Section 685.300(e) and (f) requires an institution that has obtained a class action waiver or predispute arbitration agreement that included borrower defense-type claims to, most importantly, take no action to enforce that waiver or agreement and, secondly, to notify the affected student that it does not intend to enforce the agreement. The regulations further require the institution to avoid certain actions, or to conduct those actions in a particular manner, which include adding a clause to new agreements to advise the student of its commitment. To the extent that the regulations compel speech, they compel commercial speech, like other communications with students required by Department regulations, and the content of the speech is limited to stating that the institution agrees to comply with a particular Federal regulation. The regulations do not require the institution to express the viewpoint of any other party on the value of arbitration, much less to disparage arbitration. Nor do they prevent the institution from advocating in its communications with students its opinion of the benefits of arbitration and the disadvantages of litigation, or from encouraging students who have a grievance with the institution from agreeing to arbitration. To the extent that the regulations compel speech, VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 therefore, they compel only factual, non-controversial speech. Changes: None. Comments: Several commenters considered the Department’s proposed arbitration and class action waiver bans to be arbitrary and capricious agency actions, adopted without proper, reasoned decision-making. Some commenters contended that the Department did not gather sufficient evidence to support its positions in the NPRM. Commenters also believed that the Department relied too heavily on a CFPB study that they believed was not relevant to the public student loan context at issue. Additionally, commenters believed that the Department did not sufficiently consider conflicting evidence, such as the benefits of arbitration and the drawbacks of class actions. A commenter cited to literature and academic studies that the commenter asserts demonstrate the merits of arbitration. Discussion: As discussed elsewhere, we do not deny the merits of arbitration, and the regulations do not ban arbitration. The Department gathered substantial evidence to support the position taken in the regulations, as described in detail in the NPRM. That evidence showed that the widespread and aggressive use of class action waivers and predispute arbitration agreements coincided with widespread abuse by schools over recent years, and effects of that abuse on the Direct Loan Program. It is undisputable that the abuse occurred, that a great many students were injured by the abuse, that the abusive parties aggressively used waivers and arbitration agreements to thwart timely efforts by students to obtain relief from the abuse, and that the ability of the school to continue that abuse unhindered by lawsuits from consumers has already cost the taxpayers many millions of dollars in losses and can be expected to continue to do so. Regarding the commenter that objected to our reliance on the CFPB study because that study may not be relevant to the Federal student loan market, the CFPB’s study did analyze the prevalence of arbitration agreements for private student loans as well as disputes concerning those loans. Schools participating in the Direct Loan Program not infrequently provide or arrange private student loans to their students; these private loan borrowers may also have Direct Loans, and in any case can be expected often to share characteristics with Direct Loan borrowers. Changes: None. PO 00000 Frm 00101 Fmt 4701 Sfmt 4700 76025 Comments: One commenter stated that the arbitration ban falls outside the scope of topics the Department announced that it would be addressing in development of these regulations and therefore the Department is not authorized to address the issue. Discussion: The proposal to include consideration of arbitration agreements and class action waivers was presented in writing by at least one negotiator during the negotiated rulemaking proceedings, and was the subject of significant discussion during the final negotiated rulemaking session. The issue was highly relevant to the consideration of borrower defense claims, the core of the rulemaking exercise, and was duly and properly considered. Changes: None. Class Action Waivers Comments: Commenters offered opposing views on the treatment of class action waivers under the regulations. Several commenters approved of the Department’s proposal to prohibit the use of class action waivers, noting the government’s obligation to protect taxpayers and students from misuse of funds dispensed through the Direct Loan Program. One commenter cited research from the CFPB showing that class actions are more effective at securing relief for consumers than individual arbitrations. This commenter suggested that arbitration agreements prevented Corinthian students from receiving relief from the institution, and that class actions are essential to safeguarding taxpayer money. This commenter asserted that the provisions in the proposed regulations addressing class action waivers are narrowly tailored, consistent with precedent established in Rust v. Sullivan, 500 U.S. 173 (1991). Another commenter suggested that class actions are beneficial to students because they minimize resource obstacles often faced by students. According to this commenter, class actions are powerful tools that can rectify wrongs and create incentives for industries to change behavior. Further, this commenter noted that class actions enable students to band together to seek relief, rather than bringing such grievances to the Department as defenses to repayment of taxpayerfunded Direct Loans. Other commenters disapproved of the Department’s proposed ban on class action waivers. These commenters contended that class actions only benefit lawyers and are not helpful to students. A few commenters noted that an individual participant in a class E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76026 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations action often receives only nominal returns for his or her claim, while attorneys receive disproportionately large returns. One commenter suggested that class actions cannot be effective because the needs and particular circumstances of individuals within the class cannot be properly considered, so students cannot receive the appropriate tailored relief. Another commenter criticized class actions as being incredibly time consuming and yielding minimal public benefit. The commenter stated that attorneys are less likely to represent students from small schools in class actions because of the lower potential rewards, leaving injured students at small schools without adequate recourse. One commenter rejected the Department’s position that class actions are likely to have a deterrence effect, contending that plaintiffs’ lawyers often pursue frivolous claims for which institutions could not anticipate liability and therefore could not effectively monitor their own behavior. One commenter stated that the ban on class action waivers would be harmful to schools, particularly private institutions that lack the legal protections afforded to public institutions. A commenter contended that the rule would expose institutions to frivolous lawsuits and thus would divert funds needed for educational expenses to pay the costs of litigation. Discussion: In the NPRM, we described in detail the actual effect that class action waivers have had in the postsecondary education field on students and Federal taxpayers. 81 FR 39382. Nothing in the comments opposing the regulation demonstrates that these effects are exaggerated or mischaracterized, that the substantial problems created by the use of class action waivers can be reduced or eliminated by more modest measures, that the disadvantages and burdens the regulation would place on schools outweigh the costs and harm that use of class action waivers has already caused, or that there is any reason to expect that this pattern will change so that such waivers will not cause these same problems in the future. It is possible that banning class action waivers may increase legal expenses and could divert funds from educational services, or lead to tuition increases.82 We expect that 82 It is probable that institutions against whom arbitrations have been filed are already incurring legal costs for arbitration. The CFPB study found that on the average, over 90 percent of the companies involved in the arbitrations it surveyed were represented by counsel in those proceedings. CFPB, Arbitration Study, § 5.5.3. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 the potential exposure to class actions will motivate institutions to provide value and treat their student consumers fairly in order to reduce the likelihood of suits in the first place.83 We expect that institutions, like other parties that provide consumer services, already monitor, and will continue to monitor, court rulings to guide these efforts. By strengthening the incentive for all institutions to serve consumers fairly, and thereby reduce both grievances by students and attendant scrutiny by the Department (and other enforcement agencies), we expect that the limits we adopt here will tend to reduce the likelihood that an institution that neglects these efforts will enjoy a competitive advantage over those that engage in these efforts. Although it is possible that frivolous lawsuits may be brought, and that institutions will incur costs to defend such suits, institutions already face that risk and expense. We do not dismiss this risk, but we have no basis from which to speculate how much this regulation might increase that risk and attendant expense. We see that risk as outweighed by the benefits to students and the taxpayer in allowing those students who wish to seek relief in court the option to do so. Commenters who oppose the regulations on the ground that class actions benefit lawyers more than consumers, and may result in modest returns for an individual member of the class, disregard the need for this regulation in this field. Contrary to the assertion that class actions provide only modest returns, we note that the CFPB found, in its study, that the 419 consumer finance class actions during the five-year period it studied produced some $2.2 billion in net cash or in kind relief to consumers in those markets.84 Whether or not consumer class actions have produced minimal or no actual benefit to the consumers who comprise the class, there is little evidence that this has happened in the postsecondary education industry.85 Rather, precisely 83 ‘‘[C]lass actions increase negative publicity of for-profits and draw attention to deceptive recruiting in a much more public fashion than bilateral arbitration. ’’ Blake Shinoda, Enabling Class Litigation As an Approach to Regulating forProfit Colleges, 87 S. Cal. L. Rev. 1085 (2014). 84 81 FR 32858. 85 It appears that at least in the postsecondary education market, the claim is unfounded; in one of the few class actions to proceed to trial, a class of students obtained two million dollars in relief from a for-profit school. Jamieson v. Vatterott Educational Centers, Inc., 259 FRD. 520 (D. Kan. 2009); Nick DeSantis, Missouri Court Upholds ExStudent’s Win in Suit Against Vatterott College, Chronicle of Higher Education, The Ticker (Aug. 27, 2014), available at www.chronicle.com/blogs/ticker/ mo-appeals-court-upholds-ex-students-win-in-suitagainst-vatterott-college/84777. PO 00000 Frm 00102 Fmt 4701 Sfmt 4700 because of schools’ widespread and aggressive use of class action waivers, and even opposition to class arbitration, as described in the NPRM, there appears to be no history of such minimal benefits in this market. We do not suggest that class actions are a panacea, and the criticisms of class actions in other markets may also apply to class actions in the postsecondary education market if such suits were available. We stress that class actions have significant effects beyond financial recovery for the particular class members, including deterring misconduct by the institution, deterring misconduct by other industry members, and publicizing claims of misconduct that law enforcement authorities might otherwise have never been aware of, or may have discovered only much later. The CFPB described these effects in its proposed rule,86 and as we demonstrated in the NPRM, recent history shows the significant consequences for students and taxpayers in an industry that has effectively barred consumers from using the class action tool. As to the comment that class actions would harm private non-profit institutions, we note that these institutions are already subject to that risk, and nevertheless, only a small percentage of non-profit institutions currently use arbitration agreements with their students.87 This suggests that institutions in this sector have generally felt no need for such protection, and we see no reason to expect that this regulation will change the exposure of non-profit institutions to class actions or other suits. Changes: None. Comments: A commenter objected that the proposed regulations would improperly restrict borrowers’ choices regarding how they are represented. This commenter expressed concern that borrowers from small schools would be overlooked under the proposed regulations because they would not be able to share the costs of litigation with a larger group. Another commenter objected that the regulations would adversely affect students who could not successfully pursue class actions because their claims would not meet the commonality and predominance requirements for class actions. This commenter asserted that alternative forms of aggregate litigation other than class action suits are essential to ensuring that students are able to obtain 86 See, e.g., 81 FR 32861–32865. Habash and Robert Shireman, How College Enrollment Contracts Limit Students’ Rights, The Century Foundation, (April 28, 2016), available at https://tcf.org/content/report/howcollege-enrollment-contracts-limit-students-rights/. 87 Tariq E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations judicial relief, and found the regulations insufficient to enable those actions. Discussion: The objective of § 685.300(e) is to ensure that those students who choose to pursue their claims against a voluntarily participating school by a class action are not prevented from doing so by agreements they are compelled to enter in order to enroll at the school. The Department cannot change the rules and practical consequences of class action litigation so that groups of students would be spared the costs and risks incurred by class action litigants, and did not intend to do so in these regulations. Similarly, the Department has neither the mandate nor the authority to create alternative forms of aggregate litigation in other forums, but the regulations, by ensuring that individuals are free to retain the right to sue for relief, necessarily enable those individuals to enjoy the benefits of joinder under Fed. R. Civ. Proc. 20 or comparable State rules, as an alternative to class actions. Changes: None. asabaliauskas on DSK3SPTVN1PROD with RULES Arbitration Agreements Comments: Several commenters urged the Department to bar the use of any predispute arbitration agreements by schools. Commenters asserted that limiting the regulation to mandatory predispute agreements would prove ineffective for several reasons: The agreement could be presented to the student as part of a packet of enrollment materials, or included as another term in a mandatory enrollment agreement with merely an opportunity to agree or decline; the agreement could be required as a condition of other benefits, even if not a condition of enrollment; or the clause could be included, with an ‘‘opt-out’’ provision. The commenters stressed that for a student to understand the significance of the agreement, the school would have to explain its significance, a duty that the proposed rule did not impose. The commenters further contended that even if the student were to be aware of the clause, it is reasonable to expect that the student would not understand the significance of entering into such an agreement. A commenter stated that numerous student consumers represented by the commenter had agreed to arbitration, stating that they did so even, in some instances, where the agreement was labeled voluntary, because they did not understand the significance of the agreement itself or their ability to opt out, or because they VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 relied on misstatements by recruiters.88 Other commenters stressed that the literature is replete with evidence that consumers do not understand the terms of agreements governing the consumer financial transactions in which they engage, making it unlikely that the student would fully understand either the significance of the agreement itself or a warning that the student need not agree to arbitration in order to enrollment. A commenter provided declarations and statements from students attesting to their lack of understanding either that they had executed agreements to arbitrate, or what arbitration meant, or both.89 Commenters also addressed the issue of ‘‘opt-out’’ clauses with similar concerns. A comment signed by sixteen attorneys general urged that the regulation ban the use of ‘‘opt-out’’ clauses, which they viewed as unfair as mandatory arbitration clauses. They asserted that predatory for-profit schools, in particular, have a history of using arbitration clauses to violate the rights of their students, and that in their experience, students often do not consider the consequences of an arbitration agreement, or the value of opting out, until they have a legitimate complaint against the school, at which point it is too late to opt out of any arbitration agreement that may have appeared in the student’s enrollment agreement. Other commenters strongly believed that arbitration agreements containing opt-out clauses should still be considered mandatory, and should be prohibited under § 685.300(f). According to these commenters, opt-out provisions are highly ineffective because students misunderstand the provisions or choose not to accept them to avoid being disagreeable. Commenters also asserted that recruiters at proprietary institutions are trained to manipulate students and may be able to convince them to sign agreements even if students are apprehensive about the meaning and consequences. Some commenters noted that students are unable to make informed decisions about whether to accept these optional agreements because students must understand and exercise the option well before any disputes arise. One commenter cited to a CFPB study that found that, even when consumers are afforded the opportunity to opt-out of arbitration clauses, many are either unaware of this option or do not exercise this right. Another commenter 88 www.regulations.gov/document?D=ED-2015OPE-0103-10729. 89 www.regulations.gov/document?D=ED-2015OPE-0103-10723. PO 00000 Frm 00103 Fmt 4701 Sfmt 4700 76027 cited to examples from court records indicating that students who receive an opt-out provision rarely take advantage. Based on these concerns, commenters recommended that the Department prohibit schools from entering into any predispute arbitration agreements, even those containing opt-out provisions. Commenters cautioned that the Department’s failure to explicitly prohibit these agreements would create an exception that swallows the Department’s proposed rule on forced arbitration. Some commenters suggested that failure to ban opt-out clauses would actually make students worse off than if the agreements had no such option. According to these commenters, students who unknowingly sign arbitration agreements containing optout provisions may face greater hurdles in any efforts to circumvent them by demonstrating their unconscionability, as is generally required for challenges to arbitration agreements. Additionally, commenters suggested that, as proposed, it would be more difficult for the Department to take enforcement actions against schools that take advantage of loopholes in the regulations. Another commenter believed that allowing the enforcement of arbitration agreements containing opt-out provisions would be highly beneficial to both students and the Department. This commenter believed that these provisions afford students a higher degree of choice and control over their situations. Additionally, this commenter believed that allowing such provisions would relieve the Department of a potential influx of claims. Discussion: The Department solicited comments on how the regulations should treat agreements that would mandate arbitration of borrower defense claims but that contain opt-out clauses. We have considered the comments received, as well as the findings of the CFPB cited by the commenter as relevant to this question. We have considered as well the comments about students’ lack of awareness either that they were executing an agreement to arbitrate, or that doing so had significant consequences that they did not understand, or both. The same considerations that apply to opt-out clauses apply as well to our proposal in the NPRM that would ban only mandatory predispute arbitration. Our proposal in the NPRM to bar only mandatory ‘‘take it or leave it’’ predispute arbitration agreements rested on the expectation that a student consumer could make an informed choice prior to a dispute to agree to arbitrate such a dispute, and that this E:\FR\FM\01NOR2.SGM 01NOR2 76028 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES objective could realistically be accomplished by having the agreement presented to the student in a manner that would separate the agreement from the bulk of enrollment material presented to the borrower on or at the beginning of class, with a clearlyworded notice that the student was free not to sign the agreement. These comments have persuaded us that the steps we proposed in the NPRM would not produce an informed decision, because even if the agreement were to be presented to students in this manner, it is unrealistic to expect the students to understand what arbitration is and thus what they would be relinquishing by agreeing to arbitrate. The submissions from commenters provide specific evidence of this lack of understanding in the postsecondary education market among students enrolled in the very sector of that market that far more commonly uses predispute arbitration agreements.90 They are not alone. The literature regarding use of arbitration agreements in consumer transactions provides repeated anecdotal and empirical evidence that consumers commonly lack understanding of the consequences of arbitration agreements.91 In its survey of credit card users, the CFPB found generally that ‘‘consumers generally lack awareness regarding the effects of arbitration agreements’’ and specifically that ‘‘[r]espondents were also generally unaware of any opt-out opportunities afforded by their issuer.’’ CFPB, 90 Indeed, a commenter noted testimony in one case that the school official shared her students’ lack of understanding: None of [the students] knew what arbitration was or asked any questions about the arbitration provision. Ms. Dennison testified that, although she interviews hundreds of applicants each year, she has never been asked a question about the arbitration provision and she has not mentioned it when meeting with prospective students. In fact, Ms. Dennison testified that she did not understand the arbitration provision herself. Rude v. NUCO Edn. Corp., 2011 WL 6931516 Ohio Ct. App. Dec. 30, 2011. 91 See: Jeff Sovern, et al., ‘‘Whimsy Little Contracts’’ with Unexpected Consequences, 75 Md. L. Rev. 1, at 21 (2015): The degree of literacy required to comprehend the average disclosure form and key contract terms simply is not within reach of the majority of American adults.’’ Judge Posner has explained ‘‘not all persons are capable of being careful readers.’’ Former Federal Reserve Chair Ben S. Bernanke, whose agency was responsible for administering the Truth in Lending disclosures, among others, has said that ‘‘not even the best disclosures are always adequate. . . . [S]ome aspects of increasingly complex products simply cannot be adequately understood or evaluated by most consumers, no matter how clear the disclosure.’’ And noted scholar and now-Senator Elizabeth Warren . . . has been quoted as saying about a credit card contract: ‘‘I teach contract law at Harvard, and I can’t understand half of what it says.’’ VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Arbitration Agreements, 81 FR 32843 (May 24, 2016).92 We see no reason to expect that students who are now enrolled or will enroll in the future will be different than those described or included in the comments. We see no realistic way to improve this awareness, and thus, we do not believe that the use of predispute agreements to arbitrate will result in well-informed choices, particularly by students in the sector of the market in which such agreements are most commonly used. Based on the lack of understanding of the consequences of these agreements evidenced in the CFPB survey of credit card users, in the literature dealing with credit cards and other financial products, and in the examples of individual postsecondary students’ lack of awareness, we consider predispute arbitration agreements, whether voluntary or mandatory, and whether or not they contain opt-out clauses, to frustrate achievement of the goal of the regulation—to ensure that students who choose to enter into an agreement to arbitrate their borrower defense type claims do so freely and knowingly. Changes: We have revised § 685.300(f)(1) to delete the words ‘‘will not compel a student’’; we have revised § 685.300(f)(1), (2), and (3)(i) and (ii) to remove the word ‘‘mandatory’’ each time it appears; we have revised § 685.300(g)(1)(ii) to delete the word ‘‘predispute’’; and we have revised § 685.300(i) to delete paragraph (i)(4). We also have removed the definition of a ‘‘voluntary agreement’’ from § 685.300(f)(1)(ii) and revised the definition of ‘‘predispute arbitration agreement’’ in § 685.300(i). Comments: Several commenters believed that the proposed regulations would unfairly deny students the opportunity to seek relief through arbitration. Commenters suggested that if given the option, many students would choose to seek relief through arbitration, rather than litigation. Multiple commenters suggested that limiting the availability of arbitration would be highly burdensome for students, particularly those from lowincome backgrounds who are less likely to be able to afford attorneys and fees associated with litigation. These commenters suggested that without arbitration, many low-income students may be prevented from actively pursuing relief. These commenters contended that arbitration is beneficial 92 The CFPB stated that it focused on use of credit card users, a subset of the financial products included in its Study, because ‘‘credit cards offer strong market penetration across the nation.’’ Id. PO 00000 Frm 00104 Fmt 4701 Sfmt 4700 to students and should remain available to those students who would like to pursue it as a means of obtaining relief. Some commenters lauded arbitration as fair and legally sound. One commenter noted that under a particular arbitration agreement, students received a fair and impartial hearing, comprehensive review of evidence, and an impartial ruling by an independent arbitrator. This commenter also noted that the arbitration agreement in question is governed by State law, which the commenter believes provides sufficient legal oversight. Other commenters noted that arbitrators generally have more subject area expertise than judges, which makes them more qualified to issue an informed decision on a particular matter. One commenter suggested that students benefit from widespread arbitration because administrators learn to run more effective and serviceoriented schools by participating in arbitration proceedings. One commenter noted that the benefits of arbitration are particularly profound in smaller institutions with closer relationships between students and administrators. Further, commenters suggested that arbitration is more efficient than litigation, and suggested that limiting the availability of arbitration would unduly delay provision of relief to students. Some commenters suggested that students benefit from the flexibility afforded by arbitration agreements. According to a few commenters, the flexibility available in arbitration proceedings allows participants to schedule events around their availability. Additionally, commenters believed that parties benefit from not being restricted by requirements that they adhere to traditional rules of evidence or civil procedure. One commenter asserted that arbitrators are generally very fair to students. This commenter opined that the consumer arbitration rules are particularly friendly to plaintiffs, particularly because of lower fees associated with proceedings. Another commenter asserted that plaintiffs prevail in arbitration proceedings at least as frequently as they do in court. Some commenters believed that the arbitration process often facilitates more positive outcomes because both students and institutions participate fully in the process, and are more invested in the outcomes. Additionally, some commenters suggested that in the absence of widespread arbitration, legal fees associated with litigation would take money away from institutions that could be used towards resources that E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations would improve educational outcomes for students. Several commenters suggested that the arbitration ban may ultimately lead to tuition increases as institutions are required to spend more money on litigation. These commenters also noted that the arbitration ban will be particularly harmful to smaller institutions that lack the resources necessary to hire robust legal teams. One commenter believed that some smaller institutions may be forced to close if responsible for funding costly litigation. This commenter also worried about ‘‘ambulance chasing’’ attorneys encouraging students to bring frivolous suits. On the other hand, a number of commenters supported the proposed ban on mandatory predispute arbitration agreements for various reasons. Several commenters suggested that arbitration systems create structures that the commenters view as inherently biased against students. Commenters noted that arbitrators are often paid on a case-bycase or hour-by-hour basis, which can create incentives for them to rule in favor of institutions, which are more likely than individuals to be able to produce repeat business for them. One commenter cited to empirical evidence that the commenter viewed as supporting its position that arbitration is harmful to consumers. Additionally, commenters noted that because arbitrators are not bound by adhering to precedent, their decisions are less predictable and reliable. Further, commenters stated that arbitration can be extremely costly. Commenters attributed the high costs of arbitration to the private nature of the system, noting that individual parties are often responsible for paying costs associated with arbitration, which may include high fees that arbitrators may tack on to total costs without sufficient notice. One commenter also cited the procedural limitations of arbitration as another detriment. This commenter stated that students may miss out on the opportunity for discovery in arbitration because the discovery process is not formalized in the same manner as civil lawsuits. According to the commenter, students are often denied access to information that is essential to their claims. Additionally, the commenter noted that there is a lack of oversight in arbitration proceedings, which may result in a lack of accountability among arbitrators for following by their own established procedures. This commenter also believed that the appeal process under arbitration is inadequate and that the narrow grounds and limited time frame for appeals ultimately harms students. Several commenters also VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 suggested that the lack of transparency in the arbitration system works to the detriment of students. These commenters believed that the public and parties benefit from the transparency offered by civil litigation. Unlike civil litigation, arbitration is generally not public, transcripts are not provided to the public at large, and some proceedings include gag clauses to maintain privacy. One commenter believed that forced arbitration impedes the Department’s ability to effectively oversee Federal assistance programs and ensure proper use of taxpayer dollars. This commenter also suggested that forced arbitration is unfair to students and deprives them of the opportunity to receive an education in a well-regulated system. Several commenters lauded the Department for taking measures to ensure that students who are wronged by unscrupulous schools receive their day in court. These commenters were particularly concerned that many students have been signing their rights away upon enrollment and urged the Department to prevent the continuation of that practice. Discussion: We appreciate the support for the proposed regulations from many of the commenters. For those commenters that did not support § 685.300(f), many of their objections incorrectly suggested the regulations pose an outright ban or effectively preclude any use of arbitration. The regulations do not bar the use of arbitration and therefore do not deny students the benefits that the commenters ascribe to arbitration. Rather, consistent with the scope of our statutory authority, the regulations ban predispute arbitration agreements for borrower defense-type claims. The regulations do not bar the school from seeking to persuade students to agree to arbitrate, so long as the attempt is made after the dispute arises. The regulations, moreover, extend only to predispute agreements to arbitrate borrower defense-type grievances. They do not prohibit a school from requiring the student, as a condition of enrollment or continuing in a program, to agree to arbitrate claims that are not borrower defense-related grievances. Consistent with our statutory authority to regulate Direct Loan participation terms, the regulations address only predispute arbitration agreements for claims related to borrower defenses and not for other claims. Changes: None. Comments: A commenter suggested that the private nature of arbitration affords a level of protection to parties. According to this commenter, because PO 00000 Frm 00105 Fmt 4701 Sfmt 4700 76029 arbitration proceedings are not public, parties need not be concerned about private information being revealed during proceedings. Discussion: The regulations do not ban arbitration entirely, but only arbitration achieved through predispute arbitration agreements for borrower defense-type claims. Students and institutions are free under this rule to agree to arbitration if privacy is an important consideration to the student. We expect that a student who chooses to litigate rather than pursue arbitration is already aware that generally litigation is a public proceeding, or becomes aware of that fact very quickly, and accepts that fact voluntarily. The regulations simply assure that a student will have the option to choose that forum. Changes: None. Comments: A few commenters addressed the effect of delegation clauses within arbitration agreements— provisions that assign, or delegate, to the arbitrator, not a court, the power to decide whether a particular claim or grievance falls within the agreement to arbitrate. The commenters considered such delegation clauses problematic because they allow arbitrators who, according to the commenters, may have financial incentives that impact their neutrality, to make decisions regarding whether a claim belongs in court or arbitration. The commenters suggested that if the Department does not address delegation provisions, the proposed regulations may not fulfill their intended purpose. The commenters urged the Department to prohibit the use of delegation clauses to ensure that any questions about the enforceability or scope of predispute arbitration agreements are resolved by a court rather than an arbitrator, so that schools cannot force students into timeconsuming arbitration proceedings to resolve threshold questions about enforceability. Discussion: The commenters identify an important issue, one made particularly significant because § 685.300(e) and (f) distinguish between borrower defense-type claims or grievances, which the regulations address, and other student claims, which it does not. The commenters rightly argue that the objective of the regulation may be frustrated if the school resists a suit by moving to compel arbitration and the arbitrator, not the court, were to have authority under the agreement to decide whether the claim is one that the student must arbitrate. In the NPRM, we described the recent history of aggressive actions to compel arbitration of student claims, E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76030 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations and consider it reasonable to expect that schools will continue to oppose lawsuits by moving to compel arbitration, and would rely on delegation clauses in arbitration agreements to support these efforts. We did not explicitly address in the NPRM the use of delegation clauses, but we proposed there to preclude attempts, where the student had agreed to a class action waiver, to ‘‘seek[ ] dismissal, deferral or stay’’ of ‘‘any aspect of a class action,’’ § 685.300(e)(2)(i), or, if the student had entered into a mandatory predispute arbitration agreement, to ‘‘seek[ ] dismissal, deferral or stay’’ of ‘‘any aspect of a judicial action filed by the student.’’ § 685.300(f)(2)(i).93 These prohibited actions could rest on an express delegation clause committing to the arbitrator the determination whether the claim was a borrower-defense type claim. We did not intend to allow that action, and in response to the commenters who stressed the significance of this issue, we are adding language making it clear that the court, not the arbitrator, is to decide the scope of any arbitration agreement or class action waiver. Of course, if the student has in fact agreed to arbitrate some or all claims in a post-dispute agreement, then the school has every right, pursuant to these terms of its Direct Loan agreement with the Department, to oppose litigation by relying on that arbitration agreement. However, the regulation is intended to protect the rights of students who agree, predispute, only to arbitration of other kinds of claims, to have their borrower defense claims heard by a court. To ensure that goal is achieved, we believe that any arbitration agreement with a Direct Loan borrower should place power to decide the scope of the agreement in the court, not the arbitrator. Changes: We have modified §§ 685.300(e)(3) and 685.300(f)(3) to add to the required provisions and notices the statement that ‘‘we agree that only the court is to decide whether a claim asserted in the lawsuit is a claim regarding the making of the Direct Loan or the provision of educational services for which the loan was obtained.’’ Comments: A few commenters recommended alternatives to proposed § 685.300(f). One commenter recommended that the Department eliminate its ban and instead provide 93 Indeed, in at least two of the cases cited in the NPRM, an essential element of the ruling turned on whether the student had agreed to arbitration of issues about the arbitrability of the claims at issue. Eakins v. Corinthian Colleges, Inc., No. E058330, 2015 WL 758286 (Cal. Ct. App. Feb. 23, 2015); Kimble v. Rhodes College, No. C–10–5786, 2011 WL 2175249 (N.D. Cal. June 2, 2011). VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 suggested best practices to facilitate dispute resolution. Another commenter recommended that the Department develop rules to govern arbitration proceedings rather than banning them entirely. Some rules proposed by the commenter included: (1) A neutral arbitrator, (2) more than minimal discovery, (3) a written arbitration award, (4) all forms of relief available in court available in arbitration, and (5) prohibition on imposing unreasonable costs in arbitration. Another commenter suggested that the Department establish an annual threshold for the number of arbitration settlements for all institutions. Under this proposal, institutions would only be held accountable if their number of arbitration proceedings exceeded this threshold. Discussion: The regulations do not ban arbitration entirely, as suggested by some of the commenters. Rather, the regulations ban predispute arbitration agreements for borrower defense-type claims. We discussed at some length in the last negotiated rulemaking session the proposal to regulate the conduct of arbitration, rather than banning compelled predispute arbitration agreements, but in issuing this final rule, we conclude that limiting agreements to arbitrate borrower defense claims to those entered into after a dispute has arisen will achieve the goal of an informed decision by the borrower. Therefore, we have no reason to set a limit on the number of such arbitrations a school may conduct. The regulations do, however, require information from the school about the substance and outcomes of arbitration. Changes: None. Comments: One commenter suggested that eliminating mandatory arbitration would be overly burdensome on our judicial system because many claims that otherwise would have gone to arbitration will wind up in court. Discussion: The regulations allow students who agree to arbitration to use that method, rather than pursuing relief through a lawsuit, and we have no expertise or experience from which to estimate the effect of the regulation on judicial filings. Changes: None. Comments: One commenter contended that the Department’s position is logically inconsistent, because the commenter viewed the Department as simultaneously asserting that courts do not provide adequate relief for students, while also asserting that access to the judicial system is essential for students to obtain relief. Discussion: We do not believe, and did not state, that the judicial system PO 00000 Frm 00106 Fmt 4701 Sfmt 4700 provides inadequate relief for students; to the contrary, we noted that recent history shows that access to the judicial system was denied by widespread use of mandatory predispute arbitration agreements and class action waivers. Far from implying that the judicial system did not or could not provide relief, we included in the new borrower defense Federal standard, for new loans, an alternative that rests entirely on a court judgment on a borrower defense claim based on State law. Changes: None. Comments: One commenter stated that permitting only post-dispute arbitration agreements would be entirely ineffective and cautioned the Department against allowing only postdispute arbitration as an option to students. Another commenter urged the Department to implement additional safeguards to protect students under post-dispute arbitration agreements. This commenter was concerned that schools could potentially force students to sign post-dispute arbitration agreements with prohibitions limiting their ability to seek relief and urged the Department to take measures to prevent schools from engaging in this activity. Discussion: Section 685.300(f) does not limit the ability of the school to enter into a post-dispute arbitration agreement, even one that would include arbitration of a borrower defense-type claim. A student with an actual claim has every reason to question the consequences of agreeing to arbitrate the claim, as opposed to filing suit, and at that point we expect such a decision to be an informed choice by the student. Changes: None. Comments: A commenter noted that some students would have difficulty joining in a class action for various reasons, and would lack the resources to pursue an individual suit, but that recently consumers have had success by participating in aggregate litigation. The commenter feared that the NPRM by barring class action waivers would not have barred the institution from attempting to force an individual student to pursue litigation alone and not as part of a combined suit. Discussion: The regulation as proposed would bar an institution from relying on a mandatory predispute arbitration agreement by ‘‘dismissal, deferral, or stay of any aspect of a judicial action filed by the student.’’ § 685.300(f)(2)(i). We consider that language to include the action described by the commenter, such as actions to challenge the student’s joinder in a single suit under Fed. R. Civ. Proc. 20 or a similar rule by which individual litigants may consolidate their actions. E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations We clarify that in this final regulation. An institution remains free to seek relief on grounds other than that the individual is barred from joinder in an action by reason of the terms of the arbitration agreement. Changes: Section 685.300(f)(2)(i) is revised to include opposing joinder in a single action. asabaliauskas on DSK3SPTVN1PROD with RULES Internal Dispute Processes Comments: One commenter expressed strong approval for § 685.300(d), which would ban schools from requiring students to use the school’s internal complaint process before seeking remedies from accrediting agencies or government agencies. However, a few commenters strongly believed that students should exhaust internal grievance procedures before seeking relief externally. These commenters noted that internal grievance procedures offer students adequate opportunities to seek relief. A few of these commenters touted the transparency and collaboration between students and institutions that results from engaging in these proceedings. Discussion: The regulations do not discourage the use and promotion of internal grievance procedures, and we encourage schools to adopt those procedures in order to remedy grievances before they become claims that lead to litigation or arbitration. The regulations also do not bar the institution from addressing the grievance as fully as it may wish immediately, whether or not the student chooses to raise the complaint to authorities. The institution may succeed in resolving the matter. However, if the student believes that the grievance is significant enough to warrant the attention of law enforcement officials or bodies empowered to evaluate academic matters, we believe that the benefit of bringing that complaint to their attention outweighs the benefits of attempting to compel the student to delay. The regulations do not impose any duty on an authority or accreditor to take any particular action, and they may choose to defer or delay consideration of the complaint until completion of the institutional process. However, the regulations would help those authorities better monitor institutional performance by making timely notice of complaints more likely. Changes: None. Comments: One commenter suggested that proposed § 685.300(d) conflicts with State law that requires that students exhaust internal dispute resolution procedures prior to seeking other relief. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Discussion: State law may require a consumer to make a written demand on a merchant before filing suit, and the regulations do not supersede such a law. Some State laws or case law may also require a student to exhaust a school’s administrative appeal process before filing suit on a grievance.94 Section 685.300(d) addresses not the filing of a lawsuit, but rather a very different matter: Seeking redress from the State agency with authority to address the complaint, or the accreditor for the school. If those authorities decline to intervene, the student is left in effect with the need to pursue any internal grievance process. The regulations in no way require those authorities to exercise their independent judgment. The regulations simply bar the school from attempting to block the student from seeking redress from those authorities. The regulations leave the school free to respond to a student’s lawsuit by contending that applicable law precludes judicial review of the claim or requires the litigant to first exhaust available internal procedures. Changes: None. Forbearance (Sections 685.205(b)(6) and 682.211) Comments: Several commenters expressed support for the Department’s proposal to grant an administrative forbearance to a Direct Loan borrower who applies for relief under the borrower defense provisions. Commenters were also supportive of the proposal to grant FFEL borrowers the same type of administrative forbearance that Direct Loan borrowers would receive. Multiple comments supported the Department’s proposed use of forbearance (along with information about how to decline forbearance and providing information about incomedriven repayment plans). One commenter, however, recommended that the Department require borrowers to request forbearance instead of expecting borrowers to decline forbearance (opting-in rather than opting-out). Commenters also expressed the view that forbearance should apply to all loan types. Another commenter suggested that the use of administrative forbearance or the suspension of collection activity would lead to frivolous claims intended to delay repayment. A group of commenters recommended that forbearance for a borrower who files a borrower defense claim be granted in yearly increments, or for some other 94 See, e.g., Susan M. v. New York Law Sch., 76 N.Y.2d 241, 556 NE.2d 1104 (1990). PO 00000 Frm 00107 Fmt 4701 Sfmt 4700 76031 explicit time frame designated by the Department, during which the Department will make a determination of eligibility for a borrower defense claim. These commenters noted that servicing systems generally require periods of forbearance to have explicit begin and end dates. The commenters believed that the proposed change would resolve the servicing requirement and permit the Department to designate an explicit time frame for servicers (such as one to three years) during which the Department would make a determination of eligibility for relief under a borrower defense claim. Under the commenters’ proposal, upon receiving the notification of the Department’s determination of eligibility for relief under borrower defenses, FFEL Loan servicers would either end the forbearance and resume servicing or maintain the forbearance until the borrower’s loans are consolidated into a Direct Consolidation loan. A group of commenters recommended that, if the Department plans to begin the process for prequalification or consolidation before the effective date of the final regulations, the Department consider permitting early implementation of the new mandatory administrative forbearance under § 682.211(i)(7). The commenters noted that without the new authority to grant mandatory administrative forbearance, discretionary forbearance can be used to suspend servicing and collection. However, these commenters pointed out that discretionary forbearance requires a borrower’s request and agreement to the terms of the forbearance. A discretionary forbearance may also be subject to a borrower’s cumulative maximum forbearance limit. If a borrower has reached his or her maximum forbearance limit, the loan holder would have no other remedy but to provide a borrower relief during the review period. The commenters believed that early implementation of § 682.211(i)(7) would be more efficient and provide a necessary benefit for borrowers that have reached their cumulative maximum forbearance limit while the Department makes a discharge eligibility determination. One commenter noted that, under the proposed regulation, a borrower who files a defense to repayment claim will experience immediate relief due to forbearance or suspension of collection. However, any interest that is not paid during forbearance will be capitalized. This commenter suggested that a borrower should not be discouraged from mounting a defense to repayment that could involve extended E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76032 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations investigation by having accrued interest capitalized if the claim is rejected. The commenter recommended that the Department set a limit on the interest that can be capitalized or limit the length of time for which accrued interest can be capitalized. A group of commenters recommended a conforming change to § 682.410(b) to address defaulted loans held by a guaranty agency. In such cases, a guaranty agency is the holder of a loan for which the Department is making a determination of eligibility, not a lender. Under the conforming change, when the guarantor is the holder of a loan, the Department will notify the guarantor to suspend collection efforts, comparably to when a lender is notified by the Department under § 682.211(i)(7) of a borrower defense claim. Upon receiving notification of the Department’s determination, a guarantor would either resume collection efforts or maintain the suspension until the borrower’s loans are consolidated into a Direct Consolidation loan. Discussion: We appreciate the commenters’ support for granting forbearance and providing information about alternatives and believe it will aid borrowers while the Department reviews their applications. Forbearance is available to Direct Loan borrowers and administered by the loan servicers. The Department will allow lenders and loan holders to implement § 682.211(i)(7) early, so that they may grant the forbearance prior to July 1, 2017. Lenders and loan holders will be required to grant such forbearance as of July 1, 2017, the effective date of these regulations. We disagree that forbearance should be an opt-in process, as we believe that the majority of borrowers will want to receive the forbearance, making an optout process both more advantageous to borrowers and more efficient. We also disagree that providing forbearance and suspending collection activities will lead to substantial numbers of frivolous claims. Borrowers experiencing difficulty with their monthly loan obligations may avail themselves of income-driven repayment plans, loan deferment, and voluntary forbearance upon request. Additionally, because applicants for forbearance are required to sign a certification statement that the information contained on their application is true and that false statements are subject to penalties of perjury, we do not expect a sizeable increase in fraudulent claims. We disagree with the recommendation that the Department set a limit on the amount of accrued interest that may be capitalized, or the VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 length of time that interest may be allowed to accrue, during the administrative forbearance. We have seen no evidence that capitalization of interest that accrues during a forbearance period while a discharge claim is being reviewed discourages borrowers from applying for loan discharges. Even in situations when the suspension of collection activity may be for an extended period of time—such as during bankruptcy proceedings— interest that accrues during the suspension of collection activity is capitalized. We see no justification for limiting capitalization of interest during the period in which a borrower defenses claim is being evaluated by the Department. We agree with the commenters that it is preferable to have a set time period for mandatory forbearances granted during the period that the Department is reviewing a borrower defense claim. In addition to resolving the systems issues raised by the commenters, it would help borrowers to have precise begin and end dates for the forbearance. Granting these forbearances in yearly increments, with the option to end the forbearance earlier if the borrower does not qualify, would be consistent with most of the other mandatory forbearances in the FFEL Program, which are granted in yearly increments, or a lesser period equal to the actual period of time for which the borrower is eligible for the forbearance. In most cases, we do not believe that the full year for the forbearance will be required. We also agree to make the conforming changes that would address defaulted loans held by a guaranty agency. Changes: We have modified § 682.211(i)(7) to specify that the administrative forbearance is granted in yearly increments, until the loan is consolidated or the Department notifies the loan holder to discontinue the forbearance. We have added a new § 682.410(b)(6)(viii), requiring a guaranty agency to suspend collection activities on a FFEL Loan held by the guaranty agency for borrowers seeking relief under § 682.212(k) upon notification by the Department. Closed School Discharges (Sections 674.33, 682.402 and 685.214) General Comments: Several commenters supported the proposed closed school discharge regulations. These commenters appreciated the Department’s proposal to provide more closed school discharge information to borrowers and to increase access to PO 00000 Frm 00108 Fmt 4701 Sfmt 4700 closed school discharges. One commenter strongly supported the proposed changes to the closed school discharge regulations that would require greater outreach and provision of information to students at schools that close, and would automatically discharge the loans of students from closed schools who do not re-enroll within three years. This commenter believed that too many students at schools that close neither receive a closed school discharge nor complete their program at another school. A group of commenters also felt that too few eligible borrowers apply for closed school discharges, primarily because these borrowers are unaware of their eligibility. These commenters believed that amending the regulations to provide additional closed school discharge information to borrowers, to make relief automatic and mandatory for borrowers who do not re-enroll within one year, and to provide for review of guaranty agency denials, would ensure that eligible students get relief. One commenter supported strengthening regulations to hold institutions accountable and protect student borrowers from fraudulent and predatory conduct. This commenter applauded the Department’s efforts on behalf of Latino students who are overrepresented in institutions that engage in this conduct, while suggesting that more must be done to ensure the success of these students. A group of commenters recommended that the Department broaden the scope of the proposed regulation to apply to any planned school closures, rather than only school closures for which schools submit teach-out plans. These commenters noted that very few closing schools arrange for teach-outs at other schools, and that many of the recent school closures did not involve teachouts. These commenters believed that the proposed regulations would fail to ensure that students at closing schools that do not submit teach-out plans receive accurate, complete, and unbiased information about their rights prior to the school closure. One commenter recommended that the Department require institutions to facilitate culturally responsive outreach and counseling to students who opt-in to teach-out plans to ensure that they understand the benefits and consequences of their decision. Discussion: We thank the commenters for their support. We agree that these are important provisions, and note that through our intended early implementation of the automatic closed school discharge provisions, students E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES affected by the recent closure of Corinthian will be able to benefit from a more streamlined, automatic process for relief sooner. However, we do not believe that it is necessary to broaden the scope of the regulations to apply to ‘‘any planned school closures’’ because the current regulations already cover all planned school closures. Current 34 CFR 668.14(a)(31) requires a school to submit a teach-out plan under several conditions, including a school intending to close a location that ‘‘provides at least 100 percent of at least one program’’ or if the school ‘‘otherwise intends to cease operations.’’ 34 CFR 668.14(a)(31)(iv) and (v). Therefore, the provision of the teach-out plan triggers the provision of the closed school disclosures and application form. Although we agree that schools should provide culturally responsive outreach and counseling to students who opt-in to teach-out plans, we believe that it would be difficult to establish standards for such outreach and counseling or to define ‘‘culturally responsive’’ through regulation. However, we expect institutions to be cognizant of the needs of their student population, and to provide appropriate outreach and counseling for their students. At a future date, the Department may consider providing resources, guidance, or technical assistance to institutions to facilitate a culturally responsive dissemination of information. Changes: None. Availability of Disclosures Comments: Many commenters supported the Department’s proposed regulations that increase disclosure requirements for schools that are closing. These commenters shared the Department’s concern that many borrowers are unaware of their eligibility for a closed school discharge because of insufficient outreach and information. These commenters noted that, in some instances, closing schools inform borrowers of the option to complete their program through a teachout, but either fail to advise them of the option for a closed school discharge, or advise them of the option in a way that discourages them from pursuing a discharge. According to these commenters, students often receive a closed school loan discharge application from the Department after deciding whether to enroll in teach-out programs. The commenters believe that students must receive clear, accurate, and complete information much earlier in the process when they are making major decisions. The commenters speculated that students who have enrolled in, but VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 have not completed, a teach-out program may not realize they are still eligible for a closed school discharge, and may feel committed to pursuing the teach-out even though it is not in their best interest to do so. A group of commenters urged the Department to clarify that closed school discharges may be available to eligible students who have re-enrolled in another institution. These commenters argued that relief should not be limited to students who do not re-enroll in a title IV-eligible institution. Commenters stated that the HEA and current regulations provide that a borrower is eligible for closed school discharge if the borrower did not complete a program due to school closure and did not subsequently complete the program through a teach-out or credit transfer. Students who participate in a teach-out or who transfer credits but do not complete their program remain eligible for a closed school discharge, as do students who re-enroll in a different institution but do not transfer credits or transfer some credits to an entirely different program. According to these commenters, this clarification is particularly important because students attending closing institutions have reported frequent instances of having been misled by closing institutions and recruiters from proprietary schools. In these commenters’ view, the low application rate for closed school discharges is due to a lack of understandable and accessible information about closed school discharges. A group of commenters noted that in some cases it may be unclear when loan discharge information should be provided because the 60-day forbearance or suspension of collection activity period may expire while the borrower is still within the six-month grace period before collection begins. Therefore collection activities will not be resumed by the guaranty agency or lender under § 682.402(d)(6)(ii)(H), or by the Department under § 685.214(f)(4). These commenters urged the Department to revise the regulations to clarify that the closed school discharge information must be provided either when collection first begins (when a borrower enters repayment after the grace period and will be more inclined to exercise their discharge rights) or when collection is resumed, whichever is applicable. A group of commenters supported the Department’s proposal to require closing schools to provide discharge information to students. When schools announce that they are closing, they currently have no obligation to inform PO 00000 Frm 00109 Fmt 4701 Sfmt 4700 76033 their students about their loan discharge rights and options. According to these commenters, students feel compelled to continue their educations in ways that may not be in their best interests because they lack sufficient information. For example, commenters contended that when a teach-out is offered, students often believe they are obligated to participate, even though they have a right to opt for a closed school discharge instead. Alternatively, although instruction may be seriously deteriorating, students may feel compelled to complete the program at the closing school, unaware that they have a right to withdraw within 120 days of the closure and receive a closed school discharge. These commenters also suggested that students may feel compelled to accept another school’s offer to accept their credits, without understanding that by accepting the offer they may become ineligible for a closed school discharge. Because of the issues discussed above, these commenters supported the Department’s proposal to require schools to provide borrowers with a notice about closed school discharge rights when they submit a teach-out plan after the Department initiates an action to terminate title IV eligibility or other specified events. A group of commenters recommended that we revise the regulations to require that whenever a school notifies the Department of its intent to close, it must provide a written notice to students about the expected date of closure and their closed school discharge rights, including their right to a discharge if they withdraw within 120 days prior to closure. One commenter stated that the proposed regulations would require the dissemination of a closed school discharge application to students who are not and will not be eligible for discharge. The commenter recommended that the Department revise proposed § 668.14(b)(32) so that an institution would not be required to disseminate a closed school discharge application if the institution’s teach-out plan provides that the school or location will close only after all students have graduated or withdrawn. According to this commenter, if a school that plans to close remains open until all students have graduated or withdrawn, few if any students would be eligible for a loan discharge. The commenter believed that the proposed regulations create incentives to withdraw that are contrary to public policy favoring program completion. The commenter recommended that proposed § 668.14(b)(32) be revised to E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76034 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations provide that when an institution arranges a teach-out opportunity that would permit a student to complete his or her program, the institution would only be required to provide the discharge application and accompanying disclosure if the student declines the teach-out opportunity. The commenter suggested that the Department require that institutions inform students of their opportunity to discharge their loans before the school closes and before the student makes any decision as to whether to participate in the teach-out. The commenter believed that it is unrealistic to assume that students will not take advantage of the opportunity to discharge their loan debt, particularly when students can simply enroll in another institution and complete their program after receiving a discharge. Another commenter disagreed with the inclusion of voluntary school closures in § 668.14(b)(31)(iv) where the institution intends to close a location that provides 100 percent of at least one program. The commenter stated that when a school decides that a particular location is no longer desirable or viable, and makes plans to responsibly teachout the enrolled students itself, the school should not be treated like a school which has lost State approval, accreditation, or Federal eligibility. The commenter believed that the proposed regulation would discourage schools from acting responsibly and undertaking the considerable expense to voluntarily teach-out a location because after receiving a discharge application, students would be more likely to withdraw and seek a discharge rather than finishing their education. This commenter recommended limiting the requirement that closing schools provide a discharge application and a written disclosure to situations described in § 668.14(b)(31)(ii) and (iii), where there is some likelihood that the school’s behavior may have disadvantaged students. Some commenters urged the Department to locate the provision requiring closing schools to provide a discharge application and written disclosures in § 668.26, rather than § 668.14, the section of the regulations pertaining to the PPA. These commenters asserted that placing this provision in the PPA could lead to potential False Claims Act liability centered around disputes of fact that cannot be resolved absent undergoing discovery in a court proceeding. According to these commenters, schools would face the risk of costly litigation to address issues of fact regarding whether students received proper VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 notice, even where schools have documented the proper provision of notice. One commenter recommended a technical change for non-defaulted loans, by moving the proposed requirement to provide a second application from guarantor responsibilities in § 682.402(d)(6)(ii)(J) to lender responsibilities in § 682.402(d)(7)(ii). Discussion: We appreciate the support of the commenters who agreed with our proposed changes to the disclosure requirements. The commenters are correct that a borrower may receive a closed school discharge even if the borrower re-enrolls at another institution of higher education. Under current § 685.214(c)(1)(C), an otherwise eligible borrower who re-enrolled at another institution may qualify for a closed school discharge if the borrower did not complete the program of study at another school, or by transferring credits earned at the closed school at another school. With regard to the recommendation that the Department revise the regulations to specify that closed school discharge information be provided either when collection first begins, or when collection resumes, whichever is applicable, we do not believe that a lender in the FFEL program would find the use of the term ‘‘resume’’ confusing. We note that current regulations in § 682.402(d)(7)(i) use the term ‘‘resume.’’ We are not aware of any cases in which a FFEL lender failed to meet the requirements in the current regulations to ‘‘resume’’ collections activities because the lender had not yet begun collection activities. We disagree with the recommendation that a school that plans to keep a closing location open until all of the students have either graduated or withdrawn should be exempted from the requirement to provide its students with the closed school disclosures or the application. Because all students at such a school or location are entitled to the option of a closed school discharge, we believe that all such borrowers should receive this information, so that they have full knowledge of their options. While many of the students at such a school location may plan to take advantage of the teachout, not all necessarily will. We disagree with the recommendation that the closed school discharge form only be provided to borrowers who decline the teach-out. As other commenters pointed out, students may accept a teach-out not realizing that they have other options. The disclosure information and the information on the PO 00000 Frm 00110 Fmt 4701 Sfmt 4700 discharge application form will apprise borrowers of their options, and help the borrower to make an informed decision based on full knowledge of the borrower’s options. We disagree with the comment suggesting that the proposed regulations create an incentive to withdraw that is contrary to public policy. Although public policy generally favors higher rates of program completion, it is not always in the individual borrower’s best interest to continue a program through graduation. In a closed school situation, the value of the degree the borrower obtains may be degraded, depending on the reasons for the school closure. Borrowers at closing schools may incur unmanageable amounts of debt in exchange for relatively low-value degrees. We do not believe that it is good public policy to require these borrowers to repay that debt if they cannot or choose not to complete the program and are eligible for a closed school discharge. Similarly, we disagree with the recommendation that voluntary school closures be exempted from the requirements. As noted earlier, the teach-out requirements in 34 CFR 668.14(a)(31) apply whether the school is forced to close or voluntarily closes. We see no basis for exempting schools that voluntarily close from the closed school discharge requirements promulgated in these final regulations. With regard to schools being discouraged from acting responsibly and voluntarily providing teach-outs, as noted above, closing schools are required to provide teach-outs. A school that declines to provide teach-outs as a result of these final regulations would be in violation of the requirements specified in the school’s PPA. We do not agree with the recommendation that a school be required to provide disclosures whenever a school notifies the Department of its intent to close. The regulations as proposed require a school to provide disclosures as result of any of the events in section 668.14(b)(31)(ii)–(v), which includes ‘‘an institution otherwise intends to cease operations.’’ We disagree with the recommendation that the provision in § 668.14 be moved to § 668.26. We believe the provision is more appropriately included in § 668.14, which enumerates the requirements of a school’s PPA. We do not agree that schools are at greater risk of costly litigation if the provision is located in § 668.14 than they would be if the provision were located in § 668.26. To the extent that a closed school would face potential liability under the False E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES Claims Act for claims for Federal funds made after the school failed to comply with this requirement, we see little difference in the risk based on where the regulatory requirement is located in the Code of Federal Regulations. We agree with the recommended technical change that, for non-defaulted FFEL Program loans, the regulations should include the requirement to provide a borrower a second closed school application under lender responsibilities in § 682.402(d)(7). Changes: We have revised § 682.402(d)(7)(ii) to require a lender to provide a borrower another closed school discharge application upon resuming collection. Content of Disclosures Comments: Under the proposed regulations, institutions are responsible for providing written disclosures to students to inform them of the benefits and consequences of a closed school discharge. A group of commenters made recommendations for the content of the written materials that schools would be required to provide to students under proposed § 668.14(b)(32). Specifically, these commenters suggested that the written disclosure describing the benefits and consequences of a closed school discharge as an alternative to program completion through a teach-out should encourage program completion, because earning a degree can lead to employment. These commenters encouraged the Department to work with the postsecondary education community to draft discharge applications and disclosures that encourage program completion. This group of commenters also recommended modifications to the closed school discharge regulations, to proscribe the content of the disclosures. These commenters believed that if the Department provided or approved the written disclosures, it would help ensure that borrowers are able to make better-informed choices over how they proceed with their higher education. These commenters believed that the Department should not rely on failing schools to ensure that students receive this information prior to closure. According to these commenters, because these schools can be liable for the closed school discharges, closing schools often provide inaccurate closed school discharge information or provide information in a format that students are unlikely to read or notice. To prevent misleading disclosures, which would defeat the purpose of the proposed regulation, these commenters recommend that the Department amend proposed § 668.14(b)(32) to require that VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 the written disclosure the school gives to its students be in a form provided or approved by the Secretary. This group of commenters recommended that the closed school disclosures also include the expected closure date. These commenters asserted that when schools announce that they are closing, but plan on teaching out all the existing programs themselves, they currently have no obligation to inform their students about the expected date of closure. These commenters suggest that, as a result, students who experience a deterioration in the level of instruction are hesitant to withdraw and in many cases do not know they have the right to withdraw. These commenters contend that even students who are aware of their right to withdraw do not know when they can withdraw while remaining eligible for a closed school discharge. To provide borrowers with more choice over how they proceed with their higher education, these commenters recommended that, upon notifying the Department of its intent to close and teach-out all existing students, the regulations require a school to provide a written notice to students about the expected date of closure and their right to a discharge if they withdraw within 120 days prior to closure. One commenter contended that schools required to post letters of credit before closing have a strong financial incentive to minimize the number of students who choose to take a closed school discharge, regardless of what is in each student’s best interest. In addition, this commenter suggested that unscrupulous schools often aggressively recruit students from closed schools. This commenter recommended that, to ensure students at closing schools receive clear, accurate, and complete information about their options, the Department should require schools to use standard language and/or a standard fact sheet approved by the Department in their disclosures. This group of commenters recommended that the disclosures clearly explain the student’s closed school discharge rights. The commenters asserted that closing schools often obfuscate a borrower’s discharge rights and options. In the commenters’ view, the Department’s proposal would only encourage continued obfuscation. Under the proposed regulations, a school must provide a disclosure that describes the benefits and consequences of a closed school discharge as an alternative to a teach-out agreement. The commenters believe that a school could comply with this proposed requirement by providing PO 00000 Frm 00111 Fmt 4701 Sfmt 4700 76035 a long, complicated disclosure about benefits and consequences, while burying a borrower’s right to obtain a closed school discharge instead of participating in a teach-out. To prevent obfuscation and confusion the commenters recommended that the Department revise proposed § 668.14(b)(32) to require a clear and conspicuous written disclosure informing students of their right to seek a closed school discharge as an alternative to a teach-out. Discussion: We do not have plans to develop written closed school discharge disclosure materials for schools to use, although we may develop such materials in the future if warranted. In addition, we may provide technical assistance to schools required to develop school discharge disclosure materials. We note that the Department already provides information on closed school discharges on our studentaid.gov Web site. The current closed school discharge form provided to borrowers, Loan Discharge Application: School Closure, is a Department form. The Department has developed this form in consultation with the student financial aid community. The form is due to expire on August 31, 2017. In the coming months, we will revise the form to reflect the changes in the closed school discharge regulations. The revised version of the form will go through two public comment periods before it is implemented. We disagree with the recommendation that we require schools to provide students with the expected date of a school closure. The expected date of closure may not be the actual closure date, and the school may actually close earlier or later than that date. Providing a date that may or not be accurate could be confusing to borrowers. It may also discourage borrowers from continuing in their education programs when, in some cases, it may be beneficial for them to complete their programs at that institution. Changes: None. Procedures for Providing Disclosures Comments: A group of commenters expressed support for the Department’s closed school discharge proposal, but strongly recommended several modifications to further the Department’s goal of increasing the numbers of eligible students who receive closed school discharges. Under current § 685.214(f)(2), after the Department confirms the date of a school closure, the Department mails a closed school discharge application to E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76036 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations borrowers affected by the closure. The Department suspends collection efforts on applicable loans for 60 days. If the borrower does not submit the closed school discharge application within that timeframe, the Department resumes collection on the loan, and grants forbearance for the 60-day period as provided for under § 685.214(f)(4). These commenters noted that, currently, after a school closes, the Department or guaranty agency is required to provide discharge applications to borrowers who appear to have been enrolled at the time of the school’s closure or to have withdrawn not more the 120 days prior to closure. The Department or guaranty agency often sends this information one to six months after the school has closed. Then, the Department or guaranty agency must refrain from collecting on the loans obtained to attend the closed school for 60 days. If the borrower does not apply for a closed school discharge during that time, the Department or guaranty agency is required to resume collection on their loans if the loans are not still within the six-month grace period that begins when a borrower ceases to be enrolled at an eligible school on at least a halftime basis, as provided for under §§ 685.207(b)(2)(i) and 685.207(c)(2)(i). Some commenters believed that many borrowers do not respond to the notice regarding closed school discharge because it is typically provided within the six-month grace period. At that time the borrower is focused on his or her school closure rather than debt burden. These commenters contend that providing another closed school discharge application when the loan is actually being collected, and the borrower faces the burden of loan payments, is likely to increase the borrower response rate. Another group of commenters proposed that after one year, the Department or guaranty agency should provide a closed school discharge application and information to borrowers who have re-enrolled in a title IV institution, noting that borrowers who have re-enrolled may still qualify for a closed school discharge. These commenters also recommended requiring that closed school discharge information be provided with the borrower’s monthly payment statement upon beginning or resuming collection, or the appropriate entity if the borrower is in default. These commenters contended that many closed school borrowers receive fraudulent solicitations containing inaccurate information. These commenters asserted that many borrowers are confused about VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 which notifications are legitimate and which are not, and are most likely to trust and pay attention to the monthly payment statement from their loan servicer. This group of commenters recommended that the Department take measures to ensure that disclosures are provided on a timely basis. In the commenters’ view, the Department’s proposal does not address a situation in which the school fails to provide the required information. The commenters noted that most schools close due to financial problems, and that by the time they submit teach-out plans (if they do submit such plans), most schools have lost significant personnel and their operations are in disarray. As a result, commenters suggested that some schools are likely to fail to provide the required notices. The commenters recommended that the Department clarify that, if a school fails to provide the notice required under proposed § 668.14(b)(32) within five days after submission of a teach-out plan, the Secretary would be required to provide timely disclosures before any student may take steps toward participation in a teach-out plan that may impact his or her discharge eligibility. Similarly to teach-outs, a group of commenters recommended that whenever a school notifies the Department of its intent to close, the Department provide a written notice to students about the expected date of closure and their closed school discharge rights, including their right to a discharge if they withdraw within 120 days prior to closure, if the school fails to do so within five days of informing the Department of closure. Discussion: Although we agree that providing the disclosures with the monthly payment statement would be an effective way of providing the disclosures to students, there are a variety of methods in which a loan holder can provide such disclosures to borrowers, and we do not believe that the Department should specify which method to use through regulation. However, nothing in the regulations prevents a loan holder from providing the closed school discharge disclosures in this manner. We have concerns with the recommendation that a second closed school discharge application be provided to the borrower when payment resumes, either after the six-month grace period has elapsed or after the end of the 60-day forbearance period. We also have concerns about the recommendation that a second closed school discharge application be provided after one year if the borrower PO 00000 Frm 00112 Fmt 4701 Sfmt 4700 has re-enrolled. Borrowers are often overwhelmed with information that is provided to them related to their student loans, either by the Department or other sources. Providing multiple copies of the discharge form to borrowers at different points in time would likely add to the information overload that student loan borrowers currently experience. We also point out that the Department’s current closed school discharge form is easily available on the Department’s studentaid.gov Web site. We disagree with the recommendation that the Department provide the required disclosures if the school does not provide them within five days of submission of the teach-out plan. We do not believe that the commenters’ suggestion is feasible or practical. The Department expects regulated parties to comply with regulatory requirements, and typically reviews for such compliance in program reviews or audits. It would be difficult for the Department to determine whether the school has provided the disclosures within five days of submission of the teach-out plan without such a review or audit. Changes: None. Discharge Without An Application Comments: The Department proposed revisions to § 674.33(g)(3), § 682.402(d)(8), and § 685.214(c)(2) that would permit the Department to discharge loans of borrowers who do not re-enroll in a title IV-eligible institution within three years of their school’s closure. Several commenters supported the Department’s proposal to grant a closed school discharge without a borrower application, based on information in its possession indicating that the borrower did not subsequently re-enroll in any title IV-eligible institution within three years after the date the school closed. One commenter applauded this proposal, noting that 47 percent of all Direct Loan borrowers at schools that closed from 2008–2011 did not receive a closed school discharge or title IV, HEA aid to enroll elsewhere in the three years following the school’s closure. The commenter asserted that students were left with debt but no degree, putting them at great risk of default. The commenter asserted that research has consistently shown that students who do not complete their programs are among the most likely to default on their loans, leaving them worse off than when they enrolled. The commenter recommended that the final preamble clearly state that after three years, an eligible borrower’s loans shall be E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations discharged without an application and any amounts paid shall be refunded. This commenter believed that the preamble to the NPRM suggested discharge of loans without an application for students who have not re-enrolled within three years is optional, not required. One of the commenters supportive of the proposal noted that the proposed regulations would not discharge the loans of students who enroll in a teachout program but do not complete it and are not still enrolled within three years of a school’s closure. The commenter noted that these borrowers may be unaware of their eligibility for a closed school discharge. The commenter recommended that the Department use available data on program completion among students receiving title IV, HEA aid to automatically discharge the loans of students who did not complete and are not enrolled in a comparable program within three years of their school closing. A commenter recommended that the final regulation provide for automatic discharges of the loans, to the extent that data are available to identify them, for borrowers who: • Transfer credits from a closed school and enroll in, but do not complete, a comparable program, and • Transfer credits to enroll in a completely different program. Several commenters did not support the automatic discharge provision of the proposed rule. One group of commenters contended that under the proposed regulations, the Department would discharge the loan absent any evidence that the failure of the student to re-enroll in another school was a result of the closed school or that the student did not receive any value for the education received from the closed school. This group of commenters believed the proposed rule would not serve the public interest, as it would minimize borrowers’ incentives to continue educational pursuits. These commenters recommended that the automatic discharge provision be deleted from the final rule. These commenters further recommended that if the automatic discharge provision is not removed, that schools should not be held liable for loans that have been automatically discharged due to a student’s failure to re-enroll in another school. Another commenter believed that it would not be appropriate for the Department to grant a closed school discharge without a borrower application. In this commenter’s view, a loan servicer may easily provide a borrower with the information VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 necessary to apply for a closed school discharge. This commenter noted that in many instances a student may have completed his or her education under a teach-out agreement without necessarily receiving any additional title IV, HEA aid, and NSLDS may not indicate that the student enrolled in another institution. A group of commenters that supported the Department’s proposal to allow loan holders to grant closed school discharges without applications to borrowers who do not re-enroll in a new institution within three years of their schools’ closures noted that, although the disclosures discussed earlier in this section will increase the number of closed school discharge applications submitted by eligible borrowers, many borrowers will still not likely respond to the disclosures. These commenters noted that borrowers in closed school situations, even students who receive information about their rights from State agencies and the Department, are often confused by contradictory information from their schools, as well as aggressive solicitations from other proprietary schools and fraudulent student loan debt relief companies. The commenters also urged the Department to make additional revisions in the final regulations. They recommended that the Department make automatic discharges mandatory for borrowers who have not re-enrolled in a title IV-eligible institution within three years of their schools’ closures. These commenters believed that discharges under the proposed rule would be entirely discretionary, noting that under the proposed rule, loan holders ‘‘may’’ grant discharges in certain circumstances. The commenters expressed concern that, given that the Department and guaranty agencies have conflicting duties and motivations to collect on loans, the discretionary language could make this regulation meaningless. These commenters also noted that the proposed regulations lack a mechanism for allowing an organization, borrower, or attorney general to demand that the Department or guaranty agency implement the automatic discharge provision. These commenters recommended that the Department make automatic discharge mandatory, noting that the Department proposed to make this provision mandatory during the negotiated rulemaking sessions. This group of commenters also recommended shortening the reenrollment period from three years to one year. These commenters stated that the vast majority of closed school PO 00000 Frm 00113 Fmt 4701 Sfmt 4700 76037 borrowers who are able to transfer their credits do so within several weeks to several months after a school closes. They noted that other schools often market their programs to affected students immediately following a school closure. They also claimed that that other schools, including community colleges, often reach out to students within the first few weeks after a school closure, and that students actively search for a new school to accept their closed school credits. Commenters contended that because very few students transfer their closed school credits after one year, all closed school borrowers who do not re-enroll in a title IV institution within one year should be granted a closed school discharge without any application. These commenters believed that it would be unfair to require these borrowers to wait three years for a closed school discharge, during which time they will make payments and may face burdensome involuntary debt collection tactics if they default. This group of commenters anticipated that the vast majority of eligible borrowers would likely want a closed school discharge. However, these commenters asserted that some borrowers may not want a discharge. These commenters propose addressing this potential issue through an opt-out procedure, in which students receive notice of the consequences of the discharge and are afforded the opportunity to opt-out of a discharge within 60 days of receiving the notice. One commenter raised concerns that the proposal to discharge loans without an application from a borrower would deny institutions due process. This commenter proposed revising the regulations to clarify whether there is a presumption that the borrower did not re-enroll absent evidence to the contrary, or whether the Department must have in its possession evidence that the borrower did not re-enroll in another institution. The commenter also recommended that the regulation be revised to afford the closed school with notice and the opportunity to contest the student’s eligibility for a loan discharge (e.g., whether the borrower was enrolled within 120 days of the closure or whether the borrower was enrolled at another institution or participated in a teach-out). In the commenter’s view, the procedures the Department follows to discharge a student loan and make a determination regarding amounts owed by an institution constitute informal agency adjudication, and even in the context of informal adjudication, an agency must provide fundamental due E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76038 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations process. The commenter contended that due process requires that a participant in an agency adjudication must receive adequate notice and ‘‘the opportunity to be heard at a meaningful time and in a meaningful manner.’’ Though the Department has flexibility in the way it provides such due process, the Department may not deny closed institutions the opportunity to communicate with the Department prior to a discharge and recovery action. The commenter also expressed the view that, as a matter of public policy, it would benefit the Department to involve closed schools before discharging any loans in order to ensure that discharges are only granted to eligible borrowers. Another group of commenters recommended eliminating the automatic discharge provision. These commenters expressed concern with the concept of an automatic closed school discharge, especially if the Department intends to rely on the school’s NSLDS enrollment reporting process for information about student re-enrollment. In the school enrollment reporting process for NSLDS, schools are only required to include title IV recipients. Therefore, NSLDS may not identify students who re-enrolled but did not receive title IV, HEA aid. As a result, commenters suggested that borrowers who received credit from attending the closed school for the same or similar program of study could be improperly identified as eligible to receive a discharge. Under proposed § 682.402(d)(6)(ii)(K)(3), if the Department determines that the borrower meets the requirements for a closed school discharge, the guaranty agency, within 30 days of being informed that the borrower qualifies, will take the actions described under § 682.402(d)(6) and (7). Section 682.402(d)(6) and (7) specifies the responsibilities of a guaranty agency. A group of commenters expressed the view that the cross-reference to § 682.402(d)(6) is too broad. Theses commenters believed that § 682.402(d)(6)(ii)(E) and § 682.402(d)(6)(H)(1) more specifically describe the required action by the guarantor and should replace § 682.402(d)(6) in the cross-reference. These commenters also stated that if the Department determines that the borrower is eligible for a discharge, the guaranty agency will pay the claim and the lender actions in § 682.402(d)(7)(iv) do not change. These commenters also recommended changes to the regulations to provide that the guarantor pay the claim if the Department determines a borrower is eligible for a discharge. This change VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 would not impact lender actions in § 682.402(d)(7)(iv). These commenters also recommended that, if the Department continues using NSLDS and providing an automatic discharge after three years, the Department should be responsible for monitoring identified borrowers during this period, and notifying the applicable guarantor when a closed school discharge must be processed. Discussion: We agree with the commenters who recommended that the Department clarify the final regulations to provide that closed school discharges for Perkins, FFEL and Direct Loan borrowers who have not re-enrolled in a title IV-eligible institution within three years of their schools’ closures are not discretionary. We have revised §§ 674.33(g)(3), 682.402(d)(8), and 685.214(c)(2) to clearly delineate the circumstances under which a closed school discharge is discretionary as opposed to required. We recognize that some borrowers will qualify for closed school discharges, but will not receive an automatic closed school discharge because they re-enrolled in a title IV school within the three-year timeframe. If the borrower is not participating in a teach-out, or transferring credits from the closed school to a comparable program at the new school, the borrower would still be eligible for a closed school discharge. We do not agree, however, that the Department should automatically grant closed school discharges in these situations. A borrower in this type of situation still has access to a closed school discharge; however, the borrower must apply directly for the discharge. The provisions for discharges without an application are intended to provide closed school discharges to borrowers that the Department can readily determine qualify for the discharge, based on information in our possession. A borrower who re-enrolled within the three-year time period may or may not qualify for a closed school discharge, depending on whether the borrower transferred credits from the closed school to a comparable program. A borrower who re-enrolled, but still qualifies for a closed school discharge, would have to provide more detailed information to the Department through the closed school application process to allow for a determination of the borrower’s eligibility for a closed school discharge. However, the Department has continued to increase and improve the quality of data reporting by institutions, including beginning the collection of program-level data for borrowers through recently implemented Gainful PO 00000 Frm 00114 Fmt 4701 Sfmt 4700 Employment regulations and through recent Subsidized Stafford Loan reporting requirements. While current data limitations make it challenging to definitively identify a borrower who has enrolled in a comparable program or who has successfully transferred credits, in future years, the Department may be able to identify those eligible borrowers who did re-enroll, but not in a comparable program. In that case, the Department may revisit its ability to provide closed school discharges automatically to those borrowers, using the discretion available to the Secretary and mirroring the three-year provision set forth in these regulations. This will help to ensure that as many eligible borrowers as possible receive the discharges for which they qualify. We disagree with the commenters who recommended eliminating automatic closed school discharges from the final regulations. We note that the current regulations already provide for a closed school discharge without an application, and believe that this is an important benefit to borrowers. We also believe that the final regulations provide sufficient safeguards to prevent abuse, such as the three-year period before an automatic closed school discharge is granted. Therefore, we also decline to accept the recommendation that we reduce the three-year time period to one year. With regard to the three-year time period, we note that the discharge of a loan is a significant benefit to a borrower, with potentially significant fiscal impacts. Absent a closed school discharge application from a borrower, we do not believe that a one-year period of non-enrollment would be sufficient to discharge a borrower’s debt. We see no basis for exempting schools from liability for closed school discharges when the discharge is granted without an application. We do not believe an opt-out notice for the automatic discharge without an application is necessary. It is unlikely that a sufficient number of borrowers will choose not to have their loans discharged to justify the administrative burden involved in sending the borrower an opt-out notice. We are also concerned that an opt-out notice could be confusing, and result in ‘‘false positives’’—borrowers inadvertently choosing to opt out of the discharge. We acknowledge that the automatic discharge process could result in discharges being granted to some borrowers who were able to complete their programs but we believe this would be a negligible number of borrowers. Even a borrower who does not receive title IV, HEA aid to attend E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations another school, may still receive an inschool deferment. Both receipt of additional title IV, HEA aid and receiving an in-school deferment would be reported to NSLDS. Unless the borrower is attending in a less-than-halftime status, the Department will be able to determine whether a borrower has reenrolled at another title IV eligible institution during the three-year period. We believe that the likely minimal potential cost of granting discharges to a very small number of borrowers who do not qualify is counterbalanced by the benefit of granting closed school discharges to large numbers of borrowers who qualify for them, but do not receive them under our current procedures. The comment regarding the Department monitoring borrowers during the three-year period relates to operationalization of the final regulations. The Department will develop procedures for determining whether borrowers qualify for a closed school discharge without an application, and the appropriate method of notifying guaranty agencies if the Department makes such a determination. We note, however, that the final regulations in § 682.402(d)(8)(iii) give guaranty agencies the authority to grant closed school discharges without an application based on information in the guaranty agency’s possession. We disagree with commenters who stated that closed school discharge procedures may deny schools of due process. The closed school discharge procedures do not currently involve the school in the determination process. The Department currently pursues recovery of the amounts lost through closed school and other discharges under section 437(c) of the HEA through the ordinary audit and program review process. Thus, in the final audit determination or the final program review determination issued upon closure of a school or one of its locations, the Department asserts a claim for recovery of the amounts discharged. The school may challenge that claim in an appeal under Subpart L of Part 668, as it can with any other audit or program review liability.95 Changes: We have revised §§ 674.33(g)(3), 682.402(d)(8), and 685.214(c)(2) to clearly delineate the circumstances under which a closed 95 See, e.g., In the Matter of Coll. of Visual Arts, Respondent, Docket No.: 15–05–SP, 2015 WL 6396241, at *1 (July 20, 2015); In the Matter of Pennsylvania Sch. of Bus., Respondent, Docket No. 15–04–SA, 2015 WL 10459890, at *1 (Oct. 27, 2015). VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 school discharge is discretionary, as opposed to required. Comments: None. Discussion: Upon further review, the Department determined that the proposed regulations related to automatic closed school discharges needed to specify the period of time for which borrowers from closed schools would be evaluated to determine whether they would qualify for automatic discharges. The Department concluded that it would be administratively feasible to conduct such an evaluation for borrowers at schools that closed on or after November 1, 2013. Changes: We have revised §§ 674.33(g)(3)(ii), 682.402(d)(8)(ii), and 685.214(c)(2)(ii) to specify that they apply with respect to schools that closed on or after November 1, 2013. Review of Guaranty Agency Denials Comments: Some commenters expressed strong support for the proposed regulation that would allow borrowers the right to appeal to the Department when guaranty agencies deny closed school discharges. One commenter noted that the right to appeal is paramount to due process. This commenter stated that the right to appeal provides qualified borrowers with a safety net for obtaining debt relief and also provides a framework for accountability in guaranty agency decisions. These commenters noted that the guarantor in this case would need to notify the lender to resubmit the closed school claim for reimbursement. A group of commenters recommended that the Department retain current language requiring the guaranty agency to state the reasons for its denial. The group of commenters supported the Department’s proposal to provide for the review of guaranty agency denials of closed school discharge applications for FFEL Loans. These commenters averred that FFEL borrowers, whose loans are held by guaranty agencies, should have the same right to challenge an erroneous unpaid refund or closed school discharge denial as Direct Loan and FFEL Loan borrowers whose loans are held by the Department. The commenters noted that current FFEL Loan regulations do not provide borrowers with any right to seek review of guaranty agency denials of closed school discharges. The commenters also noted that, even when FFEL borrowers are entitled to administrative review, their right to seek further review in court is not clear, unlike Direct Loan borrowers. Commenters noted that the APA does not provide for judicial PO 00000 Frm 00115 Fmt 4701 Sfmt 4700 76039 review of decisions by private, nongovernmental entities such as guaranty agencies, nor is there any explicit right to judicial review of guaranty agency decisions in the HEA. As a result, commenters said that FFEL borrowers whose loans are held by guaranty agencies have no clear way to challenge an erroneous closed school discharge decision from a guaranty agency. Only Direct Loan and FFEL Loan borrowers whose loans are held by the Department may seek judicial review of administrative unpaid refund or closed school discharge denials. These commenters believe that the Department’s proposed rule would address what the commenters consider an arbitrary denial of borrower due process. This group of commenters recommended one modification to the proposed regulations. Under current § 682.402(d)(6)(ii)(F), if a guaranty agency denies a closed school discharge application, it must notify the borrower in writing of its determination and the reasons for the determination. Under the proposed regulation, a guaranty agency would still be required to notify the borrower of its determination, but would not be required to notify the borrower of its reasons for the determination. These commenters believed that removing this requirement would frustrate the purpose of the review process and urged the Department not to remove the notification requirement. Multiple groups of commenters noted that the proposed regulations do not provide a time frame during which a borrower can request an appeal of a denied closed school discharge by the guarantor. These commenters recommended a 30-day timeframe, which would align with the timeframe allowed for an appeal of a false certification discharge denial. These commenters also proposed language that would allow a borrower to submit a request after the 30-day period. One group of commenters proposed that the guarantor would still submit the appeal to the Department; however, collection of the loan would continue during the Department’s review. Another group of commenters also recommended additional language to address situations in which a borrower submits a request after the 30-day period. The commenters suggested that in this case, the guarantor would still submit the appeal to the Secretary; however, unlike with a timely request, collection of the loan (nondefaulted or defaulted) would continue during the Secretary’s review. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76040 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations This group of commenters stated that the proposed regulations are not clear on the availability of an appeal option for non-defaulted borrowers. These commenters recommended adding language to clarify that non-defaulted borrowers should be afforded the same opportunity to appeal. Under the proposed regulations, a guarantor would be responsible for notifying a defaulted borrower of the option for review by the Secretary. For consistency, the commenters believed it would be reasonable for the guarantor to utilize this same process for non-defaulted borrowers. These commenters also believed that it would be less confusing for a borrower for the guarantor to retain the loan until 30 days after the agency’s notification to the borrower of the right to appeal. Commenters proposed that if the borrower appeals within 30 days, the loan should remain with the guarantor until the Secretary renders a final determination on the borrower’s appeal. These commenters recommended that the guarantor should be responsible for notifying defaulted and non-defaulted borrowers of the option for review by the Secretary. Under proposed § 682.402(d)(6)(ii)(K)(3), if the Department determines that the borrower meets the requirements for a closed school discharge, the guaranty agency, within 30 days of being informed that the borrower qualifies, will take the actions described under § 682.402(d)(6) and § 682.402(d)(7). Section 682.402(d)(6) specifies the responsibilities of a guaranty agency and 682.402(d)(7) specifies the responsibilities of a lender. A group of commenters expressed the view that the cross-reference to § 682.402(d)(6) is too broad. These commenters believed that § 682.402(d)(6)(ii)(E) and 682.402(d)(6)(ii)(H)(1) more specifically describe the required action by the guarantor and should replace § 682.402(d)(6) in the cross-reference. These commenters also recommended that we clarify under § 682.402(d)(6)(ii)(K)(3) if the Department determines that the borrower is eligible for a discharge, the guaranty agency will pay the claim and the lender will be required to take the actions specified in § 682.402(d)(7)(iv). Discussion: We do not believe that a 30-day timeframe for appealing a denial of a closed school discharge claim by a guaranty agency is sufficient. We have retained the language in the NPRM, which did not provide a timeframe for such an appeal. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 We agree with the commenters who recommended that proposed § 682.402(d)(6)(ii)(F) be revised to specify that, when a guaranty agency notifies a borrower of the denial of a closed school discharge claim and of the opportunity to appeal the denial to the Department, that the notification from the guaranty agency should state the reasons for the denial. Since the proposed revision to the regulation is intended to provide borrowers an opportunity to appeal a negative decision, a borrower should have the opportunity to address the issues that led to the denial during the appeal process. We agree with the commenters that the regulations should provide for an appeal process for non-defaulted FFEL borrowers (whose loans are held by lenders) as well as for defaulted FFEL borrowers (whose loans are held by guaranty agencies). Although the NPRM only addressed an appeal process for FFEL Program loans held by a guaranty agency, our intent was to provide an appeal process for FFEL Program loans held by either a lender or a guaranty agency. We agree that the cross-references to § 682.402(d)(6)(ii)(K)(3) should be written more narrowly, and have made additional technical corrections to the FFEL regulations, based on the recommendations relating to the process for granting discharges in the FFEL Program. These technical corrections are identified in the ‘‘Changes’’ section, below. Changes: We have revised § 682.402(d)(6)(ii)(F) to stipulate that a guaranty agency that denies a borrower’s closed school discharge request must notify the borrower of the reasons for the denial. We have revised the cross-references in § 682.402(d)(6)(ii)(K)(3), to more specifically describe the guarantor’s action. We have also changed the crossreference from (d)(7) to (d)(7)(iv), clarifying that after the guaranty agency pays the claim the lender actions in (d)(7)(iv) do not change. We have made a technical correction to § 682.402(d)(6)(ii)(H), deleting the reference to a guaranty agency exercising a forbearance during the suspension of collection activity. We have revised § 682.402(d)(7)(iii) to clarify that a borrower whose FFEL Loan is held by a lender, has the same appeal rights as a borrower whose loan is held by a guaranty agency if the guaranty agency denies the closed school discharge request. PO 00000 Frm 00116 Fmt 4701 Sfmt 4700 Miscellaneous Recommendations Comments: One commenter supported the proposed changes to the closed school discharge regulations, but believed that the proposal did not go far enough to provide displaced students with comprehensive assistance and an explanation of their right to debt relief. This commenter urged the Department to ensure that a clearly identifiable, knowledgeable, and accessible representative is made available on campus immediately after announcement of an impending closure, to provide in-person, meaningful assistance to displaced students. In addition, this commenter recommended that the Department offer ongoing assistance through the creation of a student loan discharge hotline and/ or on-line computer chat, and hyperlinks on the Department’s Web site directing students to assistance in their local communities. The commenter averred that assistance should be made available in multiple formats (telephone, smartphone apps, mail, in person, and on-line), as many students at closing or closed schools do not own or have limited access to computers. A group of commenters recommended that the discharge regulations for Perkins and Direct Loans be amended to extend the 120-day look back period by the number of days between the expected and actual date of closure whenever the actual closure date is later than the expected and disclosed closure date. Another commenter recommended prohibiting the capitalization of interest when the collections process has been suspended because a student is filing for a closed school discharge. A group of commenters recommended that the terminology throughout § 682.402(d) be updated for consistency with current § 682.402 regulations for other discharges types. Specifically, commenters suggested replacing references to written and sworn statements with references to applications. Discussion: We appreciate the recommendations for additional steps the Department may take to assist borrowers in closed school situations. Many of these recommendations relate to activities that are not governed by regulations, or are out of the scope of this regulatory action. With regard to the comment recommending that we extend the lookback period beyond 120 days if the expected closure date is different than the actual closure date, we do not believe such a change is necessary. Under current regulations in E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES § 685.214(c)(1)(B), the Department has the authority to extend the look-back period due to ‘‘exceptional circumstances.’’ We believe that this provision provides appropriate flexibility to the Department in cases where it may be necessary to extend the look-back period. Under § 682.202(b)(2)(ii) and (iii) a lender may capitalize interest that accrues during a period of authorized deferment or forbearance. We see no justification for exempting the 60-day forbearance period from this practice. We agree with the recommendation to update the terminology throughout § 682.402(d) for consistency with current § 682.402 for other discharges types, and will make those changes in the final regulations. Changes: In §§ 682.402(d)(6)(ii)(B)(1), (d)(6)(ii)(B)(2), (d)(6)(ii)(F)(5), (d)(6)(ii)(G), and (d)(6)(ii)(H) of the FFEL closed school discharge regulations, we have replaced the terms ‘‘sworn statement’’ or ‘‘written request’’ with the term ‘‘application’’, to conform the regulations with the current closed school discharge application process. Data Requests Comments: A group of commenters recommended that the Department disclose, at the school level, information about closed school discharges, including information about the Department’s outreach to borrowers, the number of applicants, the number of applicants who receive a discharge, the total amount discharged, and the amount collected from schools to offset the discharged amounts. Similarly, this group of commenters requested that the Department disclose, at the school and discharge type level, information about false certification discharges, including the number of applicants, the number of applicants who receive a discharge, and total amount discharged and related offsets. In addition, this group of commenters recommended that the Department disclose the number of borrowers for whom a death discharge has been requested, the number of borrowers for whom a death discharge has been granted, and the total discharged amount. Discussion: We thank the commenters for their thoughtful reporting recommendations; however, we do not have plans to provide such information at this time. We note that publication of data at this level may require providing the school with the opportunity to review and challenge or correct inaccurate information. However, the Department may be able to publish more aggregated versions of these data for public review at a later date. The VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Department is not prepared to implement such processes at this time, but will consider releasing these data moving forward. Changes: None. False Certification Discharges (Section 685.215) High School Diploma Comments: Commenters generally supported the proposed improvements to the false certification process. Some commenters noted that broadening the reasons that loans may be discharged due to false certification may provide a simpler process for loan discharge than borrower defense to repayment for many borrowers. A group of commenters expressed support for the proposed regulatory changes that would provide a false certification loan discharge to borrowers whose schools have falsely reported that they earned a high school diploma, including schools that have facilitated the borrower’s attainment of a fabricated high school diploma. The commenters noted that that proposed § 685.215(a)(1)(ii) would allow for discharge of a borrower’s loan if the school falsified the borrower’s high school graduation status; falsified the borrower’s high school diploma; or referred the borrower to a third party to obtain a falsified high school diploma. The commenters viewed this proposed regulation as a critical improvement over the current false certification regulations. However, several commenters expressed concern that some otherwise eligible borrowers may be denied discharges because their financial aid applications, which were completed by the school, indicate that they reported having earned a high school diploma. A group of commenters recommended revisions to the final regulations regarding what they referred to as ‘‘unfair’’ evidentiary burdens. These commenters recommended that the Department clarify that students whose schools falsely certified that they have high school diplomas, including schools that do so by falsely certifying financial aid applications, are eligible for false certification discharges. One group of commenters recommended that the Department further modify the regulatory language to clarify that borrowers who report to their school that they earned a high school diploma are ineligible for a false certification loan discharge, but that borrowers whose FAFSA falsely indicates the borrower had earned a high school diploma may be eligible for a false certification loan discharge. PO 00000 Frm 00117 Fmt 4701 Sfmt 4700 76041 Another group of commenters believed that the Department should revise the proposed regulations to ensure that a borrower will qualify for a false certification discharge only if the borrower can fulfill the bases for discharge. These commenters recommended that the Department revise proposed § 685.215(c) to require borrowers to demonstrate each element of the bases for discharge under proposed § 685.215(a)(l) in order to qualify for a discharge. The commenters also recommended that the Department provide guidance regarding acceptable online high schools. These commenters observed that the Department’s intent, as stated in the preamble to the NPRM, is that borrowers who provide false information to postsecondary schools regarding high school graduation status will not obtain a false certification discharge. Proposed § 685.215(a)(l) (‘‘Basis for Discharge’’) states that a false certification discharge is available if a borrower reported to the postsecondary school that the borrower did not have a high school diploma. The commenters believed that the section of the proposed regulation regarding borrower qualifications for discharge does not reflect the Department’s intent. Proposed § 685.215(c) (‘‘Borrower qualification for discharge’’) does not require a borrower to demonstrate that the borrower presented accurate information regarding the borrower’s high school graduation status to the postsecondary school. These commenters believe that under the proposed regulations, taxpayers may be forced to pay for false certification discharges for borrowers who did not meet the test in proposed § 685.215(a)(l) and yet qualified under proposed § 685.215(c)(1). The commenters noted that the Department can seek recovery from institutions for certain losses determined under proposed § 685.2125(a)(l). However, if borrowers are granted discharges under the weaker standard at proposed § 685.215(c)(1), then in many cases the Department will be unable to collect from institutions under the stronger standard at proposed § 685.215(a)(l). The commenters believed that schools should be able to rely on the fact that a high school is accredited by a reputable accrediting agency, absent a list of high schools that provide instruction to adult students and that are acceptable to the Department. Another commenter requested that the Department provide schools with a reliable source of information regarding appropriately accredited high school E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76042 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations diploma programs available to adults, including those that are offered online. A group of commenters expressed concerns that the proposed false certification and unauthorized payment discharge rule would penalize institutions for the false certification of the student or the independent actions of a third party. In addition, these commenters recommended that, under the evidentiary standards articulated in proposed § 685.215(c)(1), a borrower requesting a false certification loan discharge should be required to certify that, at the time of enrollment, he or she did not represent to the school, either orally or in writing, that he or she had a high school diploma. The commenters believed that this evidentiary requirement would help deter frivolous false certification claims. Some commenters observed that, pursuant to proposed § 685.215(a)(l)(ii), a borrower would be eligible for a false certification loan discharge if the school the borrower attended certified the eligibility of a student who is not a high school graduate based on ‘‘[a] high school diploma falsified by the school or a third party to which the school referred the borrower.’’ The commenters recommended that the regulation be revised to clarify that a school is only penalized if it referred a student to a third party for the purpose of having the third party falsify the high school diploma. These commenters believed that it is not uncommon for a school to refer a student to a third-party servicer to verify the diploma, particularly in the case of students who graduated from foreign high schools. The commenters believed that institutions should not be penalized if a third-party verification entity falsified the legitimacy of the foreign credential without the school’s knowledge. Discussion: We thank the commenters who are supportive of the proposed revisions of the false certification of high school graduation status regulatory provisions. However, we do not agree that the regulations need further modification to address situations in which a borrower who is not a high school graduate states on the FAFSA that the borrower is a high school graduate. If a borrower falsely stated on the FAFSA that they were a high school graduate, but also reported to the school that they were not a high school graduate, and the school certified the eligibility of the borrower based on the FAFSA, the school would still have falsely certified the eligibility of the borrower. In this situation, the borrower would qualify for a false certification discharge—assuming the borrower did VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 not meet the alternative to high school graduation status in effect at the time— regardless of the information on the student’s FAFSA. The same would hold true whether the FAFSA was actually completed by the borrower, or completed by the school. We note that, while a school may assist a student in completing a FAFSA, a school may never complete a FAFSA for a student. Conversely, if a borrower falsified the FAFSA on their own initiative, did not inform the school that they were not a high school graduate, and the school did not receive any discrepant information indicating that the borrower was not a high school graduate, the borrower would not qualify for a false certification discharge. Borrowers who deliberately provide misleading or false information in order to obtain Federal student loans do not qualify for false certification discharges based on the false or misleading information that the borrower provided to the school. We agree with the commenters who noted a discrepancy between the language in proposed § 685.215(a)(l) and proposed § 685.215(c)(l). Section 685.215(a)(l) provides the basic eligibility criteria for a false certification discharge based on false certification of a borrower’s high school graduation status. Section 685.215(c)(1) describes how a borrower qualifies for a discharge. The two sections are intended to mirror each other, not to establish slightly different standards for the discharge. If a borrower, in applying for the discharge, is only required to state that the borrower ‘‘did not have a valid high school diploma at the time the loan was certified,’’ the question of whether the borrower ‘‘reported not having a high school diploma or its equivalent’’ would not be addressed. We also agree that the standards under which the Department may seek recovery for losses under § 685.215(a)(1) should not be different from the standards under which a borrower may receive a false certification discharge under § 685.215(c)(1). The commenter who recommended that schools be able to rely on a high school’s accreditation status by a ‘‘reputable accrediting agency’’ did not specify what criteria would be used to determine if an agency accrediting a high school is reputable, and does not suggest a process for making such determinations. Moreover, even if it were feasible for the Department to provide a list of acceptable high schools for title IV student financial assistance purposes or guidance regarding acceptable schools, there is no guarantee that a diploma purporting to come from such a school is legitimate. PO 00000 Frm 00118 Fmt 4701 Sfmt 4700 We do not share the concern of commenters that the proposed regulations may penalize a school for relying on the independent actions of a third party. If a school is relying on a third party to verify the high school graduation status of a borrower, it is incumbent on the school to ensure that the third-party is providing legitimate verifications. We note that high school graduation status, or its approved equivalent, is a fundamental borrower eligibility criterion for title IV federal student assistance. Any school that wishes to participate in the title IV, HEA programs and outsources the determination of high school graduation status to a third party without ensuring that the third party is trustworthy, is acting irresponsibly. We also note, in response to this comment, that the Department is not proposing revisions to the regulations governing false certification discharges due to unauthorized payment. We also disagree with the comment recommending that a school should only be penalized if it referred a student to a third-party ‘‘for the purpose of having the third party falsify the highschool diploma.’’ This commenter raised this issue in particular with regard to students who graduated from foreign high schools. The commenter stated that schools often use third parties to verify the legitimacy of a foreign credential. We do not believe that the Department must demonstrate intent on the part of a school when assessing liabilities against a school due to false certification of borrower eligibility. We do not believe that a school that routinely certifies eligibility of borrowers who graduated from foreign high schools can credibly claim to be ignorant of the legitimacy of a third-party verification entity that the school uses for verification purposes. We agree with the comment that the false certification loan discharge application should include a certification from the borrower that the borrower did not report to the school that the borrower had a high school diploma. The current form, Loan Discharge Application: False Certification (Ability to Benefit), expires on August 31, 2017. After these final regulations are published, we will revise the form to make it consistent with these final regulations. The revised version of the form will go through two public comment periods, with the intent of being finalized by the time these regulations become effective on July 1, 2017. Changes: We have revised § 685.215(c)(1) to clarify that the borrower must have reported to the E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations school that the borrower did not have a high school diploma or its equivalent. asabaliauskas on DSK3SPTVN1PROD with RULES Disqualifying Condition Comments: Current regulations under § 685.215(a)(1)(iii) provide for a discharge if a school certified the eligibility of a borrower who would not meet requirements for employment in the occupation for which the training program supported by the loan was intended. The proposed regulations would modify this provision to clarify that the relevant ‘‘requirements for employment’’ are ‘‘State requirements for employment’’ in the student’s State of residence at the time the loan was originated. A group of commenters sought confirmation that, while a borrower may be eligible for a false certification discharge due to a condition that disqualified them for employment in the field for which postsecondary education was pursued, the postsecondary institution would not be financially liable for the discharged loan. These commenters believed that this is the Department’s intent because the remedial action provision at proposed § 685.308 does not list the disqualifying condition discharge provision at proposed § 685.215(a)(l)(iv) as a basis for institutional liability. These commenters observed that the current version of § 685.308 states the Department may seek recoupment if the loan certification resulted in whole or in part from the school’s violation of a Federal statute or regulation or from the school’s negligent or willful false certification. These commenters averred that antidiscrimination laws limit schools’ ability to deny admission to a prospective student, even when the individual would be disqualified for employment in the career field for which the program prepares students. The commenters recommended that the Department state explicitly in the preamble to the final regulations that disqualifying condition discharges will not result in institutional liabilities. Another commenter asserted that it would be administratively burdensome for institutions to maintain the knowledge necessary to determine what conditions would disqualify a prospective student for employment in a specific field. This commenter suggested that this would be particularly challenging for distance education programs that serve students remotely, since these institutions would only be aware of potentially disqualifying conditions that the student discloses. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 A group of commenters echoed this concern, stating that it would be administratively burdensome for distance education programs to comply with proposed § 685.215(c)(2). In these commenters’ view, a primarily distance education institution may not have occasion to become aware of a student’s disqualifying physical or mental condition unless and until the student voluntarily discloses such information. In addition, for institutions that operate in numerous States, the commenters stated that it would be administratively burdensome and near impossible for an institution to remain constantly vigilant about potential changes to State statutes, State regulations, or other limitations established by the States that may affect a student’s eligibility for employment. Since institutions must comply with various anti-discrimination laws when admitting students, several commenters argued that institutions should not be held liable for discharges based on disqualifying conditions unless it can be shown that the institution engaged in substantial misrepresentation. Another commenter stated that there are legitimate reasons why institutions— including, but not limited to, distance education institutions—may not be aware of a student’s disqualifying physical or mental condition or criminal record. The commenter claimed that, under applicable Department regulations, an institution may not make a preadmission inquiry as to whether an applicant has a disability. The commenter cited regulations at 34 CFR 104.42(b)(2) limiting schools’ ability to determine whether applicants have a disability. Another commenter referenced the Department’s publication Beyond the Box: Increasing Access to Higher Education for Justice-Involved Individuals, which encourages alternatives to inquiring about criminal histories during college admissions and provides recommendations to support a holistic review of applicants. A commenter asked why the regulation does not specify that the institution knew about or could be expected to have known about the disqualifying condition. The commenter questioned whether a student who intentionally concealed a disqualifying condition should obtain a discharge. The commenter also raised the issue of a borrower whose disqualifying impairment occurs after the fact, but does not qualify for a disability discharge. In such situations, the commenter recommended that the Department clearly state that the school would not be subject to any penalty under § 685.308. PO 00000 Frm 00119 Fmt 4701 Sfmt 4700 76043 Another group of commenters recommended that the Department expand the regulation pertaining to disqualifying conditions to include certifications not provided by the State, such as those referenced in the Gainful Employment regulations such as professional licensure and certification requirements, including meeting the requirements to sit for any required licensure or certification exam. A group of commenters noted their opposition to the Department’s proposal which, in their view, narrows discharge eligibility for students whose schools falsely certify that they meet the requirements for employment in the occupations for which their programs are intended to train. These commenters asserted that some schools frequently recruit students they know will be barred from employment in their field after program completion. These commenters objected to the proposed regulatory language, which addresses requirements imposed by the State, not by the profession. To the extent that this discharge provision is intended to provide relief to students whose schools recruit and enroll them despite the fact that they cannot benefit from the program, the commenters believed that the Department should not limit the scope of this protection. The commenters observed that while most professional licensing is found in State law and regulation, others—such as those from trade-specific entities—are not. In the commenters’ view, the proposed change would unnecessarily restrict relief to students who are unemployable because they are ineligible for certifications not provided by a State. The commenters also believed that this change would be inconsistent with the Department’s Gainful Employment regulations, which requires schools to certify that each of their career education programs ‘‘satisfies the applicable educational prerequisites for professional licensure or certification requirements in that State so that the student who completes the program and seeks employment in that State qualifies to take any licensure or certification exam that is needed for the student to practice or find employment in an occupation that the program prepares students to enter.’’ 34 CFR 668.414(d)(3). As the Department noted in the preamble to the NPRM for the Gainful Employment regulations, a student’s enrollment in a program intended to prepare them for a career for which they cannot be certified ‘‘can have grave consequences for students’ ability to find jobs and repay their loans after graduation.’’ 79 FR 16478. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76044 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations The commenters believed that the consequences are equally grave for students who are unwittingly enrolled in programs that they personally can never benefit from, though their classmates might. In the view of these commenters, it is therefore unnecessary and unfair to narrow this standard for relief. Discussion: The proposed regulations were not intended to absolve schools of financial liability in the case of false certification due to a disqualifying condition. The commenters point to proposed § 685.308, which inadvertently omitted a cross-reference to § 685.215(a)(1)(iv) in identifying provisions under which the Secretary ‘‘collects from the school the amount of the losses the Secretary incurs and determines that the institution is liable to repay.’’ We note that the proposed regulations include cross-references to the provisions covering false certification due to high school graduation status and unauthorized signature. We believe that discharge due to false certification of disqualifying status should be treated the same as the other types of false certification discharges, as it is under current regulations in § 685.308(a)(2). The commenter who suggested that it would be administratively burdensome for schools to maintain the knowledge necessary to determine what conditions would disqualify a prospective student from employment in a specific field appears to be unaware of the current regulatory requirements. Under current § 685.215(a)(1)(iii), the Department considers a school to have falsely certified a borrower’s eligibility for a title IV loan if the school ‘‘certified the eligibility of a student who, because of a physical or mental condition, age, criminal record, or other reason accepted by the Secretary would not meet the requirements for employment (in the student’s State of residence when loan was originated) in the occupation for which the training program supported by the loan was intended.’’ The final regulations revise this provision to refer to ‘‘State requirements,’’ but make no additional changes to this provision. The change is consistent with our interpretation set forth in Dear Colleague Letter (DCL) GEN–95–42, dated September 1995. In that DCL, we clarified that for a borrower to qualify for a false certification discharge due to a disqualifying condition, a borrower must provide evidence that the borrower had a disqualifying condition at the time of enrollment and of ‘‘a State prohibition (in that student’s State of residence) against employment’’ in that VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 occupation based on the borrower’s status. We note in response to the commenters who were concerned about the administrative burden associated with compliance for distance education programs that these schools have been subject to this regulatory requirement for over 20 years. Neither the proposed regulations nor these final regulations would change the basic requirements regarding false certification due to a disqualifying condition. The regulation at 34 CFR 104.42 refers to general postsecondary education admission procedures, not eligibility for title IV student financial assistance. While the requirements in § 685.215 do not apply to a school’s evaluation of whether to admit a student to a particular program, they do apply to its certification of that student’s eligibility for title IV student financial assistance for that program. Therefore, we do not believe that the further limitation suggested by the commenter is necessary. The Department of Education Beyond The Box publication cited by commenters specifically addresses career-training programs. Further, the publication does not advise schools to ignore disqualifying characteristics, but rather not to be overbroad in their preclusion of otherwise eligible applicants: Tailor questions about CJI [‘‘Criminal Justice Information’’] to avoid unnecessarily precluding applicants from entering training programs, and thus employment, for which they might be eligible. For career-oriented training programs, institutions should limit CJI inquiries to criminal convictions that pose barriers to certification and licensing. For example, if a State teacher’s board will not grant a license to anyone with a felony conviction for sexual assault or rape, the teaching program could specifically ask, ‘‘Have you ever been convicted of felony sexual assault or rape?’’ instead of broadly asking, ‘‘Have you ever been convicted of a crime?’’ This specificity would enable the institution to adequately assess whether a student could face occupational licensing and credentialing barriers (Beyond the Box: Increasing Access to Higher Education for Justice-Involved Individuals, p. 25). As stated in the Beyond the Box publication, we expect schools to be aware of disqualifying conditions for employment in the fields for which the schools are providing training. Schools that offer career-training programs need to be proactive in determining whether borrowers who are training for fields that have such employment restrictions do not have a disqualifying condition for that career. In response to the comment regarding a student intentionally misleading a PO 00000 Frm 00120 Fmt 4701 Sfmt 4700 school, if the school could demonstrate that a student intentionally misled the school about a disqualifying condition, we would take that into account in determining the amount that the school is liable to repay under § 685.308(a). However, in our view, it seems unlikely that a borrower would knowingly go through the time, effort, and expense of enrolling in an education program that trains the borrower for an occupation for which the borrower is unemployable. A far more common scenario is unscrupulous schools recruiting students with disqualifying conditions who cannot possibly benefit from the training programs that the school offers. With regard to borrowers who do not have a disqualifying condition at the time of enrollment, the regulations specify that a borrower qualifies for the discharge only if the borrower had a disqualifying condition that ‘‘would have’’ disqualified the borrower from employment in the occupation, and that the borrower ‘‘did not meet’’ State requirements for employment in the career. A condition that arose after the borrower was no longer enrolled at the school would not qualify the borrower for a false certification discharge due to a disqualifying condition. We addressed the question of expanding the scope of this provision to include non-State requirements for employment in certain fields, such as employment standards established by professional associations during the negotiated rulemaking sessions and in the NPRM. As we noted earlier, employment standards established by professional associations could vary, and it would not be practical to require schools to determine which professional association standards to use. The reference to the Gainful Employment requirements is inapplicable here, as the Gainful Employment requirements relate to the quality of a school’s program. Changes: We have revised § 685.308(a) to clarify that Department assesses liabilities to schools for false certification due to disqualifying condition or identity theft. Satisfactory Academic Progress Comments: A group of commenters supported the proposed regulation that would provide automatic false certification loan discharges for students whose satisfactory academic progress (SAP) was falsified by an institution. While the regulation specifies that these loan discharges are initiated by the Department, these commenters requested that borrowers be permitted to submit an application for false certification loan discharge due to the E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations falsification of satisfactory academic progress by an institution. The commenters urged the Department to clarify that students may also apply for a discharge on this basis, rather than wait for the Department to grant discharges without applications. The commenters observed that there are often False Claims Act and government cases involving false certification of SAP, and that many students also know when their academic progress was falsified by schools, but are not covered by such cases. The commenters suggested that information provided by students in discharge applications would also allow the Department to identify bad-acting schools and prevent abuse of title IV, HEA funding. These commenters recommended that the Department revise the proposed rules to provide a means for students to individually apply for discharge when their SAP is falsely certified by their school. Discussion: We continue to believe that allowing individual borrowers to apply for false certification discharges due to falsification of SAP is not practical. As we discussed in the NPRM, schools have a great deal of flexibility both in determining and in implementing SAP standards. There are a number of exceptions under which a borrower who fails to meet SAP can continue to receive title IV loans. Borrowers who are in danger of losing title IV eligibility due to a failure to meet SAP standards often request reconsideration of the SAP determination. Schools often work with borrowers in good faith efforts to attempt to resolve the situation without cutting off the borrower’s access to title IV assistance. We do not believe that a school should be penalized for legitimate attempts to help a student who is not meeting SAP standards, nor do we believe a student who has successfully appealed a SAP determination should be able to use that initial SAP determination to obtain a false certification discharge on his or her student loans. In addition, we continue to believe that it would be very difficult for an individual borrower to sufficiently demonstrate that a school violated its own SAP procedures. Given these considerations, the final regulations continue to limit false certification discharges based on falsification of SAP to discharges based on information in the Secretary’s possession. Changes: None. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Ability To Benefit Comments: A group of commenters requested that the Department reconsider the evidentiary standard for false certification of a borrower’s ability to benefit. In these commenters’ view, the requirement for additional corroborating evidence beyond the selfcertification of the borrower is unreasonable. The commenters suggested that borrowers who are unable to obtain corroborating evidence should be able to submit a sworn statement in support of their false certification application. These commenters referenced two DCLs the Department issued in connection with false certification of ability to benefit: DCL GEN–95–42 (dated September 1995) and DCL FP– 07–09 (dated September 2009). The commenters characterized the DCLs as establishing a presumption that students who claim ability to benefit fraud are not telling the truth unless they submit independent corroborating evidence to support their discharge application. To support this claim, these commenters quoted the statement in DCL GEN–95– 42 that the absence of findings of improper ability to benefit practices by authorities with oversight powers ‘‘raises an inference that no improper practices were reported because none were taking place.’’ The commenters asserted that many borrowers cannot provide proof of Federal or State investigations of particular schools because enforcement has been lenient in this area. They asserted that, in 1992, Congress provided for the false certification discharge and overhauled the student loan system because oversight of schools was inadequate. A group of commenters criticized the Department’s current approach, and noted that statements that a borrower makes on the current Loan Discharge Application: False Certification (Ability to Benefit) are made under penalty of perjury. According to commenters, if a borrower is unable to provide investigative findings supporting the borrower’s claim, the Department or the guaranty agency will deny the discharge unless the borrower submits additional corroborating evidence (such as statements by school officials or statements made in other borrower claims for discharge relief). The commenters noted that DCL FP– 07–09 discusses guaranty agencies’ consideration of ‘‘the incidence of discharge applications filed regarding that school by students who attended the school during the same time frame as the applicant,’’ and suggested that PO 00000 Frm 00121 Fmt 4701 Sfmt 4700 76045 students have no way of knowing whether a guaranty agency has done so in evaluating their applications. The commenters asserted that students do not have access to school employee statements and do not know whether other borrowers have filed similar claims for relief. When borrowers are able to find attorneys to help them, attorneys are often unable to obtain the required evidence through Freedom of Information Act requests. The commenters also asserted that the Department does not have possession of all false certification discharge applications and does not ensure that copies are retained when guaranty agencies go out of business or retain all potentially corroborating evidence. In addition, if the student has carried the debt for years before learning of their right to a false certification discharge, the school may have closed. At that point, key documents and corroborating evidence may no longer be available. The commenters recommended that the Department revise its proposed regulations to specify that a student may establish a right to a false certification discharge through a ‘‘preponderance of the evidence,’’ as it has proposed for borrower defense claims. In addition, the commenters recommended that borrowers be presumptively eligible for discharge after application in the following circumstances: • The school’s academic and financial aid files do not include a copy of test answers and results showing that the borrower obtained a passing score on an ability-to-benefit test approved by the Secretary; • No testing agency has registered a passing score on an ability-to-benefit test approved by the Secretary for the borrower; or • The school directed the borrower to take an online test to obtain a high school degree, the borrower believed the test to be legitimate, and the high school diploma is invalid. Discussion: In the NPRM, we removed the references to ‘‘ability to benefit’’ from the Direct Loan false certification regulatory language and replaced it with a cross-reference to section 484(d) of the HEA, and have retained that change in the final regulations. Section 484(d) establishes the current borrower eligibility requirements for students who are not high school graduates. The current alternative to graduation from high school requirements are substantially different from the earlier ability to benefit requirements. We have provided guidance describing the current alternative to high school graduation requirements in DCL GEN– 16–09. E:\FR\FM\01NOR2.SGM 01NOR2 76046 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES We disagree with the recommendation to revise the regulations pertaining to the evidentiary standards for false certification of ability to benefit. Any modifications to these regulations could only be applied prospectively. Schools can be held liable for false certification discharges, and we cannot impose retroactive requirements on schools. We also disagree with the commenters’ characterization of the guidance in DCL GEN–95–42 and DCL FP–07–09. DCL FP–07–09 does not require a borrower to provide additional corroborating evidence if the borrower is unable to do so. That DCL provides examples of ‘‘credible evidence’’ that would provide a guaranty agency with ‘‘an adequate basis for granting a discharge application’’ when there is no borrower-specific evidence that the borrower qualifies for a discharge due to false certification of ability to benefit. We believe the two DCLs still provide an accurate description of the legal requirements for false certification, so we do not have plans to update them in the near future. Changes: None. negotiated. The commenter requested that the Department clarify in the final regulations that the changes to the FFEL Program regulations prohibiting the capitalization of interest following loan rehabilitation are amendments to the current rules, consistent with the commenters’ understanding of what was agreed to during the negotiations. Based on that understanding, the commenters stated that FFEL Program guarantors, lenders, and servicers are planning to implement the changes for loans that go into default on or after the effective date of the regulations and are subsequently rehabilitated. Discussion: We thank the commenters for their support of the changes to prohibit interest capitalization following loan rehabilitation. In response to the group of commenters who requested confirmation that the changes in §§ 682.202(b)(1), 682.405, and 682.410(b)(4) represent amendments to the current regulations and are to be applied only prospectively, we confirm that this is the intent. Changes: None. Interest Capitalization (Sections 682.202(b)(1), 682.405, and 682.410(b)(4)) Comments: Several commenters supported the proposed changes in §§ 682.202(b)(1), 682.405, and 682.410(b)(4), providing that a guaranty agency may not capitalize unpaid interest after a defaulted FFEL Loan has been rehabilitated, and that a lender may not capitalize unpaid interest when purchasing a rehabilitated FFEL Loan. A group of commenters noted that in the preamble to the NPRM, the Department characterized these changes as clarifications of existing regulations. The commenters disagreed with this characterization, stating that during the negotiated rulemaking sessions, negotiators representing guaranty agencies, lenders, and servicers did not agree that current regulations prohibit the capitalization of interest following loan rehabilitation. The commenters further stated that the negotiating committee agreed to add this issue to the negotiating agenda after an agreement was reached with the Department that the proposed changes represented a change in policy for prospective implementation. The commenters added that when the Department was asked by another member of the negotiating committee whether the proposed changes would have any retroactive impact, the Department responded that retroactive application was not the issue being Regulatory Impact Analysis VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Executive Orders 12866 and 13563 Under Executive Order 12866, it must be determined whether this regulatory action is ‘‘significant’’ and, therefore, subject to the requirements of the Executive order and subject to review by the Office of Management and Budget (OMB). Section 3(f) of Executive Order 12866 defines a ‘‘significant regulatory action’’ as an action likely to result in a rule that may— (1) Have an annual effect on the economy of $100 million or more, or adversely affect a sector of the economy, productivity, competition, jobs, the environment, public health or safety, or State, local, or tribal governments or communities in a material way (also referred to as an ‘‘economically significant’’ rule); (2) Create serious inconsistency or otherwise interfere with an action taken or planned by another agency; (3) Materially alter the budgetary impacts of entitlement grants, user fees, or loan programs or the rights and obligations of recipients thereof; or (4) Raise novel legal or policy issues arising out of legal mandates, the President’s priorities, or the principles stated in the Executive order. This final regulatory action will have an annual effect on the economy of more than $100 million because regulations would have annual federal budget impacts of approximately $1.9 billion in the low impact scenario to $3.5 billion in the high impact scenario PO 00000 Frm 00122 Fmt 4701 Sfmt 4700 at 3 percent discounting and $1.8 billion and $3.4 billion at 7 percent discounting, additional transfers from affected institutions to student borrowers via reimbursements to the Federal government, and annual quantified costs of $9.8 million related to paperwork burden. Therefore, this final action is ‘‘economically significant’’ and subject to review by OMB under section 3(f)(1) of Executive Order 12866. Notwithstanding this determination, we have assessed the potential costs and benefits, both quantitative and qualitative, of this final regulatory action and have determined that the benefits justify the costs. We have also reviewed these regulations under Executive Order 13563, which supplements and explicitly reaffirms the principles, structures, and definitions governing regulatory review established in Executive Order 12866. To the extent permitted by law, Executive Order 13563 requires that an agency— (1) Propose or adopt regulations only on a reasoned determination that their benefits justify their costs (recognizing that some benefits and costs are difficult to quantify); (2) Tailor its regulations to impose the least burden on society, consistent with obtaining regulatory objectives and taking into account—among other things and to the extent practicable—the costs of cumulative regulations; (3) In choosing among alternative regulatory approaches, select those approaches that maximize net benefits (including potential economic, environmental, public health and safety, and other advantages; distributive impacts; and equity); (4) To the extent feasible, specify performance objectives, rather than the behavior or manner of compliance a regulated entity must adopt; and (5) Identify and assess available alternatives to direct regulation, including economic incentives—such as user fees or marketable permits—to encourage the desired behavior, or provide information that enables the public to make choices. Executive Order 13563 also requires an agency ‘‘to use the best available techniques to quantify anticipated present and future benefits and costs as accurately as possible.’’ The Office of Information and Regulatory Affairs of OMB has emphasized that these techniques may include ‘‘identifying changing future compliance costs that might result from technological innovation or anticipated behavioral changes.’’ We are issuing these final regulations only on a reasoned determination that E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES their benefits justify their costs. In choosing among alternative regulatory approaches, we selected those approaches that maximize net benefits. Based on the analysis that follows, the Department believes that these regulations are consistent with the principles in Executive Order 13563. We also have determined that this regulatory action does not unduly interfere with State, local, or tribal governments in the exercise of their governmental functions. In accordance with both Executive Orders, the Department has assessed the potential costs and benefits, both quantitative and qualitative, of this regulatory action. The potential costs associated with this regulatory action are those resulting from statutory requirements and those we have determined as necessary for administering the Department’s programs and activities. In this Regulatory Impact Analysis (RIA) we discuss the need for regulatory action, the comments about the NPRM analysis and significant changes from the NPRM, the potential costs and benefits, net budget impacts, assumptions, limitations, and data sources, as well as regulatory alternatives we considered. Although the majority of the costs related to information collection are discussed within this RIA, elsewhere in this notice under Paperwork Reduction Act of 1995, we also identify and further explain burdens specifically associated with information collection requirements. 1. Need for Regulatory Action These final regulations address several topics related to the administration of title IV, HEA student aid programs and benefits and options for borrowers. As detailed in the NPRM, the Department last revised the borrower defense regulations over two decades ago, and until recently, use of borrower defense has been very limited. The lack of clarity in the current regulations has led to much confusion among borrowers regarding what protections and actions for recourse are available to them when dealing with cases of wrongdoing by their institutions. The Department received comments addressing this lack of clarity during the public comment period. The need for a clearer and more efficient process was also highlighted when the collapse of Corinthian generated an unprecedented level of borrower defense claims activity. As detailed extensively in the NPRM, Corinthian, a publicly traded for-profit VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 higher education company that in 2014 enrolled over 70,000 students at more than 100 campuses nationwide, filed for bankruptcy in 2015 after being the subject of multiple investigations and actions by Federal and State governments. The Department committed itself to ensuring that students harmed by Corinthian’s misrepresentations receive the relief to which they are entitled, and realized that the existing regulations made this process burdensome, both for borrowers and for the Department. Under the current process, the Department would be required to devote significant resources to reviewing individual State laws to determine which law to apply to each borrower’s claim. The Department appointed a Special Master in June of 2015 to create and oversee the process of providing debt relief for these Corinthian students. As of October 2016, approximately 3,787 borrower defense discharges totaling $73.1 million had been completed and another 7,858 closed school discharges totaling approximately $103.1 million have been processed. Moreover, the Department has received thousands more claims—both from former Corinthian students and from students at a number of other institutions—that are pending a full review, and expects to receive more as the Department continues to conduct outreach to potentially affected students. The Department remains committed to ensuring that borrowers with a valid defense to repayment are able to benefit from this option. Research has shown that large sums of student debt can reduce levels of participation in the economy, especially if borrowers are unable to obtain adequate income to repay their debts.96 If the borrower is harmed such as by being provided with educational credentials worth significantly less than an institution’s misrepresentation has led him or her to believe, the borrower may be entitled to some relief from the loans associated with such education. The changes to the borrower defense provisions in these final regulations will update the process and standard for determining relief and allow the Department to effectively address claims that arise in the modern postsecondary educational system. The landscape of higher education has changed significantly over the past 20 years, including a substantial 96 The Economics of Student Loan Borrowing and Repayment, Wen Li, Federal Reserve Bank of Philadelphia, available at https:// philadelphiafed.org/-/media/research-and-data/ publications/business-review/2013/q3/brq313_ economics-of-student-loan-borrowing-andrepayment.pdf. PO 00000 Frm 00123 Fmt 4701 Sfmt 4700 76047 increase in the number of students enrolled in distance education. Because distance education allows students to enroll in courses and programs based in other States and jurisdictions, it has created additional challenges as it relates to the Department’s current borrower defense regulations. The current regulations require an analysis of State law to determine the validity of a borrower defense claim. This approach creates complexities in determining which State law applies and may give rise to potential inequities, as students in one State may receive different relief than students in another State, despite common underlying facts and claims. The expansion of distance education has also impacted the Department’s ability to apply its borrower defense regulations. The current borrower defense regulations do not identify which State’s law is considered the ‘‘applicable’’ State law on which the borrower’s claim can be based.97 Generally, the regulation was assumed to refer to the laws of the State in which the institution was located; we did not have much occasion to address differences in protection for borrowers in States that offer little protection from school misconduct or borrowers who reside in one State but are enrolled via distance education in a program based in another State. Some States have extended their rules to protect these students, while others have not. The final regulations give students access to consistent, clear, fair, and transparent processes to seek debt relief. The new Federal standard will allow a borrower to assert a borrower defense on the basis of a substantial misrepresentation, a breach of contract, or a favorable, nondefault contested judgment against the school for its act or omission relating to the making of the borrower’s Direct Loan or the provision of educational services for which the loan was provided. Additionally, the final regulations separately address predispute arbitration clauses, another possible obstacle to borrowers pursuing a borrower defense claim. These final regulations also prohibit a school participating in the Direct Loan Program from obtaining, through the use of contractual provisions or other agreements, a predispute agreement for arbitration to resolve claims brought by a borrower against the school that could also form the basis of a borrower defense under the Department’s 97 In the few instances prior to 2015 in which claims have been recognized under current regulations, borrowers and the school were typically located in the same State. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76048 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations regulations. The final regulations also prohibit a school participating in the Direct Loan Program from obtaining an agreement, either in an arbitration agreement or in another form, that a borrower waive his or her right to initiate or participate in a class action lawsuit regarding such claims and from requiring students to engage in internal dispute processes before contacting accrediting or government agencies with authority over the school regarding such claims. In addition, the final regulations establish the conditions or events upon which an institution is or may be required to provide to the Department financial protection, such as a letter of credit, to help protect students, the Federal government, and taxpayers against potential institutional liabilities. Additionally, to enhance and clarify other existing protections for students, these regulations update the basis for obtaining a false certification discharge, clarify the processes for false certification and closed school discharges, require institutions to provide applications and explain the benefits and consequences of a closed school discharge, and establish a process for a closed school discharge without an application for students who do not re-enroll in a title IVparticipating institution within three years of an institution’s closure. These regulations also codify the Department’s practice that a discharge based on school closure, false certification, unpaid refund, or defense to repayment will result in the elimination or recalculation of the subsidized usage period associated with the loan discharged. These regulations also amend the regulations governing the consolidation of Nursing Student Loans and Nurse Faculty Loans so that they align with the statutory requirements of section 428C(a)(4)(E) of the HEA; clarify rules regulating the capitalization of interest on defaulted FFEL Loans; require that proprietary schools at which the median borrower has not repaid in full, or paid down the balance of, the borrower’s loans include a warning in advertising and promotional materials about those repayment rate outcomes; require that a school disclose on its Web site and to prospective and enrolled students about events for which it is required to provide financial protection to the Department; clarify the treatment of spousal income in the PAYE and REPAYE plans; and make other changes that we do not expect to have a significant economic impact. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 2. Summary of Comments and Changes From the NPRM A number of commenters expressed that the RIA in the NPRM was inadequate and did not support proceeding with the regulations without further study. Commenters noted that the accuracy of several of the Department’s past budget estimates had been questioned by Congressional committees and other outside reviewers. Several commenters pointed out that the wide range in the estimate, from $646 million up to $41.3 billion over the 2017 to 2026 loan cohorts, indicated that the Department does not know the potential budget impact of the regulation. Other commenters noted that if the impact is at the higher end of the range, the analysis does not quantify benefits greater than the costs to justify the decision to proceed with the regulations. Another set of comments focused on the impact of the regulations on higher education, the costs to institutions, and the potential for institutional closures. A number of commenters expressed concern that institutional closures related to the regulations, especially the financial responsibility provisions, will reduce access to higher education for low-income and minority students. Materials included with the comments analyzed National Postsecondary Student Aid Study 2012 (NPSAS 2012) data to demonstrate that students at forprofit institutions are, on average, more likely to be older, racial minorities, veterans, part-time, financially independent, responsible for dependents, and Pell Grant recipients. A number of commenters suggested that the costs of providing financial protection would result in increased costs for students and potentially limit access to higher education. Other commenters were concerned with a lack of analysis about the costs of the financial protection or the possibility that schools would be unable to obtain a letter of credit and would lose access to title IV, HEA funding and be forced to close. Several commenters suggested that the regulations would open the floodgates to frivolous claims that would overwhelm the Department and institutions, exacerbating the harmful effects on higher education. One commenter argued that the proposed regulations would result in a large number of disappointed borrowers filing borrower defense claims without merit. Several commenters were concerned that the projected net budget impact referred to in the NPRM of as much as $42.698 billion during the coming decade would undermine the PO 00000 Frm 00124 Fmt 4701 Sfmt 4700 integrity of the Direct Loan Program and that neither American taxpayers, nor schools that have successfully educated students, could cover these costs if thousands of students or graduates start requesting discharges of their loans. The commenters argued that the regulations lack any quality control measure to ensure that the Department would not be hit with an influx of fraudulent claims. They cited a recent lawsuit in which a former law student unsuccessfully sued her law school for false advertising. Finally, a number of commenters suggested the high cost estimate was overstated because schools would change their practices and limit behavior that would result in valid borrower defense claims. Another commenter questioned the characterization of the net budget impact as a cost based on the idea that the Department should not collect on loans established fraudulently. Several commenters noted that the potential fiscal impact should not factor into decisions about whether borrowers are eligible for relief. We appreciate the comments about the RIA in the NPRM. As discussed in the NPRM, given the limited history of borrower defense claims and the limitations of available data, there is uncertainty about the potential impact of the regulations. Per OMB Circular A– 4, in some cases, uncertainty may be addressed by presenting discrete alternative scenarios without addressing the likelihood of each scenario quantitatively. The uncertainty about borrower defense was acknowledged and reflected in the wide range of scenario estimates in the NPRM. The Department presented the range of scenarios and discussion of sources of uncertainty in the estimates in order to be transparent and encourage comments that might aid the Department in refining the estimates for the final regulations. We do not agree that the analysis was inadequate to support proceeding with the regulations. Under Executive Orders 12866 and 13563, the Department must adopt a regulation only upon a reasoned determination that its benefits justify its cost. The Executive Orders recognize that some benefits and costs are difficult to quantify, and provide that costs and benefits include both quantifiable measures—to the fullest extent that they can be usefully estimated—as well as qualitative measures of costs and benefits that are difficult to quantify but ‘‘essential to consider.’’ OMB Circular A–4 provides that in cases where benefit and cost estimates are uncertain, benefit and cost estimates that reflect the full E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations probability distribution of potential consequences should be reported. Where possible, the analysis should present probability distributions of benefits and costs and include the upper and lower bound estimates as complements to central tendency and other estimates. If a lack of knowledge prevents construction of a scientifically defensible probability distribution, the Department should describe benefits or costs under plausible scenarios and characterize the evidence and assumptions underlying each alternative scenario. The Department took this approach in the NPRM and presents the analysis with relevant revisions for the final regulations. OMB Circular A–4 suggests that in some instances when uncertainty has significant effects on the final conclusion about net benefits, the agency should consider additional research prior to rulemaking. For example, when the uncertainty is due to a lack of data, the agency might consider deferring rulemaking, pending further study to obtain sufficient data. Delaying a decision will also have costs, as will further efforts at data gathering and analysis. The Department has weighed the benefits of delay against these costs in making the decision to proceed with the regulation. With respect to borrower defense, if the Department did not proceed with the final regulations, the existing borrower defense provisions would remain in effect and some of the costs associated with potential claims would be incurred whether or not the final regulations go into effect. The final regulations build in more clarity and add accountability and transparency provisions that are designed to shift risk from the taxpayers to institutions. Moreover, if the Department were to delay implementation of the final regulations to obtain further information about the scope of institutional behavior that could give rise to claims, it is not clear when a significant amount of relevant data would become available. Borrower responses in absence of the process established in the final 76049 regulations do not necessarily reflect the level of claims that will be processed under the final regulations. Delaying the regulations would delay the improved clarity and accountability from the regulations without developing additional data within a definite timeframe, and we do not believe the benefits of such a delay outweigh the costs. As with any regulation, additional data that becomes available will be taken into account in the ongoing reestimates of the title IV, HEA aid programs. We have considered the other comments received. Revisions to the analysis in response to those comments and our internal review of the analysis are incorporated into the Discussion of Costs, Benefits, and Transfers and Net Budget Impacts sections of this RIA as applicable. Table 1 summarizes significant changes made from the NPRM in response to comments and the Department’s ongoing development of the final regulations. TABLE 1—SUMMARY OF KEY CHANGES IN THE FINAL REGULATIONS Reg section Description of change Financial Responsibility Triggers: § 668.171(c)(1) ................................ § 668.171(h) .................................... As detailed in Table 2, eliminates the $750,000 or 10 percent of current assets materiality threshold. Instead, losses from all of the automatic triggers except 90/10, cohort default rate (CDR), SEC delisting, and SEC warning, are used to recalculate the composite score. If the recalculated score is less than 1.0, the school is not financially responsible and must provide financial protection. Removes Form 8–K trigger from proposed § 668.171(c)(10)(vii). Eliminates discretionary trigger based on bond or credit ratings from proposed § 668.171(c)(10)(iv). Reclassifies proposed automatic triggers including those related to accreditor probation and show-cause actions, pending borrower defense claims, and violations of loan agreements as discretionary triggers. Specifies that in its notice reporting a triggering event, an institution may demonstrate mitigating factors about the event, including that the reported action or event no longer exists or has been resolved or the institution has insurance that will cover part or all of the debts and liabilities that arise at any time from that action or event. Financial Protection Disclosures: § 668.41(i) ....................................... Revised to clarify that the Secretary will conduct consumer testing prior to establishing the actions and triggering events that require financial disclosures. Further clarifies the requirements for testing with consumers before publishing the content of the disclosure, as well as the disclosure delivery requirements to prospective and enrolled students. Financial Responsibility: § 668.175(f)(5) ................................. asabaliauskas on DSK3SPTVN1PROD with RULES § 668.175(f)(2)(i) .............................. § 668.175(h) .................................... Clarifies how long an institution must maintain the financial protection associated with a triggering event in § 668.171. Provides that the Secretary may identify other acceptable forms of financial protection. Provides that the Secretary will release any funds held under a set-aside if the institution subsequently provides cash, the letter of credit, or other financial protection required under the zone or provisional certification alternatives in § 668.175(d) or (f). Repayment Rate: § 668.41(h)(3) .................................. VerDate Sep<11>2014 21:23 Oct 31, 2016 Clarifies that the Secretary will calculate a repayment rate based on the proportion of students who have repaid at least one dollar in outstanding balance, measured in the third year after entering repayment, using data reported and validated through the Gainful Employment program-level repayment rate calculation. Removes the requirement that repayment rate warnings be delivered individually to all prospective and enrolled students. Enhances the requirement as to how repayment rate warnings must be presented in advertising and promotional materials. Jkt 241001 PO 00000 Frm 00125 Fmt 4701 Sfmt 4700 E:\FR\FM\01NOR2.SGM 01NOR2 76050 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations TABLE 1—SUMMARY OF KEY CHANGES IN THE FINAL REGULATIONS—Continued Reg section Description of change Closed School Discharge: § 682.402(d)(7)(ii) ............................ §§ 674.33(g)(3), 682.402(d)(8), and 685.214(c)(2). § 682.402(d)(6)(ii)(F) ....................... § 682.402(d) .................................... Requires a lender to provide a borrower another closed school discharge application upon resuming collection. Revised to clearly delineate the circumstances under which a closed school discharge is discretionary, as opposed to required. Revised to stipulate that a guaranty agency that denies a borrower’s closed school discharge request must notify the borrower of the reasons for the denial. Updates wording in FFEL closed school discharge regulations to refer to application instead of sworn statement or written request. False Certification Discharge: § 685.215(c)(1) ................................ § 685.308(a) .................................... Clarifies that a borrower must have reported to the school that the borrower did not have a high school diploma or its equivalent. Clarifies that the Department assesses liabilities to schools for false certification due to disqualifying condition or identity theft. Predispute Agreements § 685.300 ......................................... Eliminates the use of predispute arbitration agreements, whether or not they are mandatory, to resolve claims brought by a borrower against the school that could also form the basis of a borrower defense or to prevent a student who has obtained or benefited from a Direct Loan from participating in a class action suit related to borrower defense claim. asabaliauskas on DSK3SPTVN1PROD with RULES 3. Discussion of Costs, Benefits, and Transfers In developing the final regulations, the Department made some changes to address concerns expressed by commenters and to achieve the objectives of the regulations while acknowledging the potential costs of the provisions to institutions and taxpayers. As noted in the NPRM, the primary potential benefits of these regulations are: (1) An updated and clarified process and a Federal standard to improve the borrower defense process and usage of the borrower defense process to increase protections for students; (2) increased financial protections for taxpayers and the Federal government; (3) additional information to help students, prospective students, and their families make educated decisions based on information about an institution’s financial soundness and its borrowers’ loan repayment outcomes; (4) improved conduct of schools by holding individual institutions accountable and thereby deterring misconduct by other schools; (5) improved awareness and usage, where appropriate, of closed school and false certification discharges; and (6) technical changes to improve the administration of the title IV, HEA programs. Costs associated with the regulations will fall on a number of affected entities including institutions, guaranty agencies, the Federal government, and taxpayers. These costs include changes to business practices, review of marketing materials, VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 additional employee training, and unreimbursed claims covered by taxpayers. The largest quantified impact of the regulations is the transfer of funds from the Federal government to borrowers who succeed in a borrower defense claim, a significant share of which will be offset by the recovery of funds from institutions whose conduct gave rise to the claims. We have considered and determined the primary costs and benefits of these regulations for the following groups or entities that we expect to be impacted by the proposed regulations: • Students and borrowers • Institutions • Guaranty agencies and loan servicers • Federal, State, and local government Borrower Defense, Closed School Discharges, and False Certification Discharges Students and Borrowers The fundamental underlying right of borrowers to assert a defense to repayment and obligation of institutions to reimburse the Federal government for such claims that are valid exist under the current borrower defense regulations. These final regulations aim to establish processes that enable more borrowers to pursue valid claims and increase their likelihood of discharging their loans as a result of institutional actions generating such claims. As detailed in the NPRM, borrowers will be the primary beneficiaries of these regulations as greater awareness of PO 00000 Frm 00126 Fmt 4701 Sfmt 4700 borrower defense, a common Federal standard, and a better defined process may encourage borrowers who may have been unaware of the process, or intimidated by its complexity in the past, to file claims. Furthermore, these changes could reduce the number of borrowers who are struggling to meet their student loan obligations. During the public comment periods of the negotiated rulemaking sessions, many public commenters who were borrowers mentioned that they felt that they had been defrauded by their institutions of higher education and were unable to pay their student loans, understand the borrower defense process, or obtain debt relief for their FFEL Loans under the current regulations. We received many comments on the NPRM echoing this sentiment. Through the financial responsibility provisions, these final regulations introduce far stronger incentives for schools to avoid committing acts or making omissions that could lead to a valid borrower defense claim than currently exist. In addition, through clarification of circumstances that could lead to a valid claim, institutions may better avoid behavior that could result in a valid claim and future borrowers may be less likely to face such behavior. Providing an automatic forbearance with an option for the borrower to decline the temporary relief and continue making payments will reduce the potential burden on borrowers pursuing borrower defenses. These borrowers will be able to focus on E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES supplying the information needed to process their borrower defense claims without the pressure of continuing to make payments on loans for which they are currently seeking relief. When claims are successful, there will be a transfer between the Federal government and affected student borrowers as balances are forgiven and some past payments are returned. In the scenarios described in the Net Budget Impacts section of this analysis, those transfers range from $1.7 billion for the minimum budget estimate to $3.3 billion in the maximum impact estimate annually, with the primary budget estimate at $2.5 billion annually. Borrowers who ultimately have their loans discharged will be relieved of debts they may not have been able to repay, and that debt relief can ultimately allow them to become bigger participants in the economy, possibly buying a home, saving for retirement, or paying for other expenses. Recent literature related to student loans suggests that high levels of student debt may decrease the long-term probability of marriage,98 increase the probability of bankruptcy,99 reduce home ownership rates,100 and increase credit constraints, especially for students who drop out.101 Further, when borrowers default on their loans, everyday activities like signing up for utilities, obtaining insurance, or renting an apartment can become a challenge.102 Borrowers who default might also be denied a job due to poor credit, struggle to pay fees necessary to maintain professional licenses, or be unable open a new checking account.103 While difficult to quantify because of the multitude of different potential borrowing profiles and nature of the claims of those who will seek relief through borrower defense and the possibility of partial relief, the discharge of loans for which borrowers have valid borrower defenses could have significant positive consequences for affected borrowers and associated spillover economic benefits. Affected borrowers also will be able to return into the higher education marketplace and pursue credentials they need for career advancement. To the extent borrowers have subsidized loans, the elimination or recalculation of the borrowers’ subsidized usage period could relieve them of their responsibility for accrued interest and make them eligible for additional subsidized loans, which could make returning to higher education a more acceptable option. These regulations will also give borrowers more information with which they can make informed decisions about the institutions they choose to attend. An institution will be required to provide a disclosure for certain actions and triggering events, to be determined through consumer testing, for which it was required to obtain a letter of credit. Recent events involving closure of several large proprietary institutions have shown the need for lawmakers, regulatory bodies, State authorizers, taxpayers, and students to be more broadly aware of circumstances that could affect the continued existence of an institution. This disclosure, the content of which will be prescribed by the Secretary in a notice published in the Federal Register, will allow borrowers to receive early warning signs about an institution’s risk for students, and therefore borrowers may be able to select a different college, or withdraw or transfer to an institution in better standing in lieu of continuing to work towards earning credentials that may have limited value. Proprietary institutions will also be required to provide a warning through advertising and promotional materials if their loan repayment rate, based on the proportion of students who have repaid at least one dollar in outstanding balance and measured in the third year after entering repayment, using data reported and validated through the Gainful Employment repayment rate calculation, shows that the median borrower has not paid down his balance by at least one dollar. To estimate the effect of the repayment rate warning on institutions, the Department analyzed program-level repayment rate data prepared for the Gainful Employment regulation 104 and aggregated the proprietary institutions data to the 6- 98 Gicheva, D. ‘‘In Debt and Alone? Examining the Causal Link between Student Loans and Marriage.’’ Working Paper (2013). 99 Gicheva, D., and U. N. C. Greensboro. ‘‘The Effects of Student Loans on Long-Term Household Financial Stability.’’ Working Paper (2014). 100 Shand, J. M. (2007). ‘‘The Impact of Early-Life Debt on the Homeownership Rates of Young Households: An Empirical Investigation.’’ Federal Deposit Insurance Corporation Center for Financial Research. 101 Id. 102 https://studentaid.ed.gov/repay-loans/default. 103 www.asa.org/in-default/consequences/. 104 A privacy-protected version of the data is available at https://www2.ed.gov/policy/highered/ reg/hearulemaking/2012/2013-repayment-ratedata.xls. The Department aggregated all program numerators and denominators to each unique sixdigit OPEID and calculated how many institutions had aggregate rates under the negative amortization threshold and at least 10 borrowers in the denominator. Note that these data reflect students who entered repayment in 2007 and 2008; analysis of later cohorts (those who entered repayment in 2011 and 2012) published through the College Scorecard, which calculate a similar repayment rate, showed 501 institutions with repayment rates below the negative amortization threshold. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Frm 00127 Fmt 4701 Sfmt 4700 76051 digit OPEID level and found that 972 of 1,345 institutions in the 2012 Gainful Employment data had a repayment rate that showed the median borrower had not paid down the balance of the borrower’s loans by at least one dollar. A number of commenters pointed to the Department’s failure to quantify the benefits of the proposed regulations in the NPRM as an indication that the analysis did not support the implementation of the final regulations. As mentioned throughout the RIA, the extent of the private and public benefit from the regulations is difficult to quantify. We have limited experience with borrower defense claims to draw upon in generating a profile of those likely to make successful claims. There are different potential profiles of student loan borrowers in terms of loan amounts, loan type composition, likelihood of default, fields of employment, degree level, and other factors. We do not have a basis in the data from existing claims to know how borrower profiles and the distribution and nature of claims will intersect. The economic and psychological benefits of debt relief may vary for a graduate student with high income potential receiving partial relief on a high level of debt and a student who dropped out of a certificate program with a lower level of debt and lower earnings potential from that program of education. While we do not quantify the amount, we expect the benefits associated with the substantial transfers to students from successful borrower defense claims will be significant. Several commenters noted that students may face costs or other negative impacts from these final regulations. In particular, commenters expressed concern that the closure of institutions, especially proprietary institutions that serve many lowincome, minority, first-generation, and non-traditional students, will hurt access to higher education, especially for those groups. The Department acknowledges that some institutions may close if their actions mean that they are required to provide a substantial amount of financial protection, or that a large number of successful claims are made against them. However, as the regulation comes into effect and examples of conduct that generates claims are better understood, we expect institutions will limit such behavior and compete for students without such conduct, and that closures will be reduced over time. The Department also believes that institutions that do not face significant claims will be able to provide opportunities for students in E:\FR\FM\01NOR2.SGM 01NOR2 76052 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations the event of closures of other institutions that do. Another possible impact on students mentioned by some commenters is that the costs of financial protection or other compliance measures will be passed on to students in tuition and fee increases. We believe potential tuition increases will be constrained by loan limits and other initiatives, such as the Department’s Gainful Employment regulations, where institutions would be negatively affected by such increases. Institutions Institutions will bear many of this regulation’s costs, which fall into three categories: Paperwork costs associated with compliance with the regulations; other compliance costs that may be incurred as institutions adapt their business practices and training to ensure compliance with the regulations; and costs associated with obtaining letters of credit or suitable equivalents if required by the institution’s performance under a variety of triggers. Additionally, there may be a potentially significant amount of funds transferred between institutions and the Federal government as reimbursement for successful claims. Some institutions may close some or all of their programs if their activities generate large numbers of borrower defense claims. A key consideration in evaluating the effect on institutions is the distribution of the impact. While all institutions participating in title IV loan programs are subject to the possibility of borrower defense, closed school, and false certification claims and the reporting requirements in these final regulations, the Department expects that fewer institutions will engage in conduct that generates borrower defense claims. Over time, the Department expects the number of schools that would face the most significant costs to come into compliance, the amount of transfers to reimburse the government for successful claims, costs to obtain required letters of credit, and disclosure of borrower defense claims against the schools to be reduced as some offenders are eliminated and other institutions adjust their practices. In the primary budget scenario described in the Net Budget Impacts section of this analysis, the annual transfers from institutions to students, via the Federal government, as reimbursement for successful claims are estimated at $994 million. On the other hand, it is possible that high-quality, compliant institutions, especially in the for-profit sector, will see benefits if the overall reputation of the sector improves as a result of (1) more trust that enforcement against bad actors will be effective, and (2) the removal of bad schools from the higher education marketplace, freeing up market share for the remaining schools. The accountability framework in the regulations requiring institutions to provide financial protection in response to various triggers would generate costs for institutions. Some of the triggering provisions would affect institutions differently depending upon their type and control, as, for example, only publicly traded institutions are subject to delisting or SEC suspension of trading, only proprietary institutions are subject to the 90/10 rule, and public institutions are not subject to the financial protection requirements. To the extent data were available, we evaluated the financial protection triggers to analyze the expected impact on institutions. Several of the triggers are based on existing performance measures and are aimed at identifying institutions that may face sanctions and experience difficulty meeting their financial obligations. The triggers and, where available, data about their potential impact are discussed in Table 2. The consequences of an institution being found to be not financially responsible are set out in § 668.175 and include providing financial protection through a letter of credit, a set-aside of title IV, HEA funds, or other forms of financial protection specified by the Secretary in a notice published in the Federal Register. Alternatively, an institution that can prove it has insurance that covers the triggering risk is not considered to be not financially responsible and does not need to provide financial protection to the Department. The Department will review the triggering events before determining whether to require separate financial protection for a triggering event that occurs with other triggering events. Another change from the NPRM concerns those triggers that include a materiality threshold. Instead of being evaluated separately, lawsuits, borrower protection repayments to the Secretary, losses from gainful employment and campus closures, withdrawal of owner’s equity, and other triggers with a materiality threshold will be evaluated by their effect on the institution’s most recent composite score, which will allow the cumulative effect of violation of multiple triggers to be taken into account. If the recalculated composite score is a failing score, institutions would be required to provide financial protection. For the triggers evaluated through the revised composite score approach, the required financial protection is 10 percent or more, as determined by the Secretary, of the total amount of title IV, HEA program received by the institution during its most recently completed fiscal year. For the other triggers, the amount of financial protection required remains 10 percent or more, as determined by the Secretary, of the total amount of title IV, HEA program received by the institution during its most recently completed fiscal year, unless the Department determines that based on the facts of that particular case, the potential losses are greater. TABLE 2—FINANCIAL RESPONSIBILITY TRIGGERS Description Impact asabaliauskas on DSK3SPTVN1PROD with RULES Automatic Triggers Evaluated through Revised Composite Score Calculation Institution found to be not financially responsible under § 668.171 and must qualify under an alternative standard if the addition of the triggering liability to the institution’s most recently calculated composite score causes it to fail the composite score. Triggering liabilities that occur during the period between the fiscal year for which the Secretary last calculated the institution’s composite score under § 668.172 and the next following fiscal year for which the Secretary calculates a composite score are evaluated. Requires financial protection of no less than 10 percent of prior year’s title IV, HEA aid and such additional amount as the Secretary demonstrates is needed to protect from other losses that may arise within the next 18 months. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Frm 00128 Fmt 4701 Sfmt 4700 E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations 76053 TABLE 2—FINANCIAL RESPONSIBILITY TRIGGERS—Continued Description Impact Lawsuits and Other Actions: § 668.171(c)(1)(i) and (ii) Triggered if an institution is required to pay any debt or incur any liability arising from a final judgment in a judicial proceeding, or from an administrative proceeding or determination, or from a settlement. Triggered if the institution is being sued in an action brought on or after July 1, 2017 by a Federal or State authority for financial relief on claims related to the making of the Direct Loan for enrollment at the school or the provision of educational services and the suit has been pending for 120 days. Triggered if the institution is being sued in a lawsuit other than by a Federal or State authority related to the making of a Direct Loan or provision of educational services which has survived a motion for summary judgment or the time for such motion has passed. If claims do not state a dollar amount and no amount has been set in a court ruling: (1) For Federal and State borrower defense-related action, the Department will calculate loss by considering claim to seek the amount set by a court ruling, or if no ruling has been issued, in a written demand or settlement offer by the agency, or the amount of all tuition and fees for the period in the suit, for the program or location described in the allegations. Institution allowed to show suit is limited to a smaller portion of the school and that tuition and fees for that portion should be used; and (2) For all other suits the potential loss (if none is stated in the complaint or in a court ruling) is the amount in a written demand pre-suit, the amount offered by the plaintiff to settle, or the amount stated in discovery leading up to a trial. Since 2010, at least 25 institutions have been investigated or reached settlements with State AGs, with some being involved in actions by multiple States. Federal agencies, including the Department, DOJ, FTC, CFPB, and the SEC have been involved in actions against at least 20 institutions, with multiple actions against some schools. Accreditor Actions: (Teach-Outs) § 668.171(c)(1)(iii) Triggered if institution required by its accrediting agency to submit a teach-out plan that covers the closing of the institution or any of its branches or additional locations. The amount of title IV, HEA aid allocated in the previous year to the closed locations will be used to recalculate the composite score. Gainful Employment: § 668.171(c)(1)(iv) Triggered if the potential loss from the closure of programs that are one year away from losing their eligibility for title IV, HEA program funds causes the recalculated composite score to fall below 1.0. The amount of title IV, HEA aid allocated in the previous year to programs that could lose eligibility in the next year will be used to recalculate the composite score. Withdrawal of Owner’s Equity: § 668.171(c)(1)(v) The amount of equity withdrawn will be used to recalculate the composite score. Applies only to proprietary institutions and provides that funds transferred between institutions in a group that have a common composite score are not considered withdrawals of owner’s equity. Automatic Triggers Not Evaluated through Revised Composite Score Calculation Institution found to be not financially responsible under § 668.171 and must qualify under an alternative standard if the triggering events occur. Non-Title IV Revenue: § 668.171(d) asabaliauskas on DSK3SPTVN1PROD with RULES If an institution fails the 90/10 revenue test in its most recently completed fiscal year. Applies to proprietary institutions only. In the most recent 90/10 report, 14 institutions received 90 percent or more of their revenues from title IV, HEA funds. The total title IV, HEA funding for those institutions in award year (AY) 2013–14 was $56.4 million. Publicly Traded Institutions—SEC or Exchange Actions: § 668.171(e) The SEC warns the institution that it may suspend trading on the institution’s stock. The institution failed to file a required annual or quarterly report with the SEC within the time period prescribed for that report or by any extended due date under 17 CFR 240.12b–25. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Frm 00129 Fmt 4701 Sfmt 4700 E:\FR\FM\01NOR2.SGM 01NOR2 76054 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations TABLE 2—FINANCIAL RESPONSIBILITY TRIGGERS—Continued Description Impact The exchange on which the institution’s stock is traded notifies the institution that it is not in compliance with exchange requirements, or its stock is delisted. Cohort Default Rates: § 668.171(f) Triggered if institution’s two most recent official cohort default rates are 30 percent or above after any challenges or appeals. From the most recently released official CDR rates, for FY2013 and FY2012, 20 of 3,058 non-public institutions that had CDR rates in both years were over 30 percent in both years. Title IV, HEA aid received by these institutions in AY2015–16 totaled $12.8 million. Discretionary Triggers Institution found to be not financially responsible under § 668.171 and must qualify under an alternative standard if the Secretary determines that there is an event or condition that is reasonably likely to have a material adverse effect on the financial condition, business, or results of operations of the institution. § 668.171(g)(1): Significant fluctuations in title IV, HEA program funds .. § 668.171(g)(2): Citation for failing State licensing or authorizing agency requirements. § 668.171(g)(3): Failing financial stress test developed or adopted by the Secretary. § 668.171(g)(4): High annual dropout rates, as calculated by the Secretary. § 668.171(g)(5): The institution was placed on probation or issued a show-cause order or a status that poses equivalent or greater risk to accreditation. The Department looked at fluctuations in Direct Loan amounts and found that 1,113 of 3,534 non-public institutions had an absolute change in Direct Loan volume of 25 percent or more between the 2014–15 and 2015–16 award years and 350 had a change of 50 percent or more. The Department analyzed College Scorecard data to develop a withdrawal rate within six years. Of 928 proprietary institutions with data, 482 had rates from 0 to 20 percent, 415 from 20 to 40 percent, 30 from 40 to 60 percent, and 1 from 60 to 80 percent. Of 1,058 private not-for-profit institutions with data, 679 had rates from 0 to 20 percent, 328 from 20 to 40 percent, 51 from 40 to 60 percent, and none above 60 percent. Of 1,476 public institutions with data, 857 had rates from 0 to 20 percent, 587 from 20 to 40 percent, 32 from 40 to 60 percent, and none above 60 percent. In the March 2015 accreditation report available at https://ope.ed.gov/accreditation/GetDownLoadFile.aspx, 278 of 33,956 programs were on probation and 5 were in the resigned under show cause status. Of the 283 programs in those statuses in the March 2015 accreditation report, 9 were closed by institutions or had their accreditation terminated and 147 remained in the same status for at least 6 consecutive months. asabaliauskas on DSK3SPTVN1PROD with RULES § 668.171(g)(6): Institution violates a provision or requirement in a loan agreement that enables a creditor to require an increase in collateral, a change in contractual obligations, an increase in interest rates or payments, or other sanctions, penalties, or fees. § 668.171(g)(7): The institution has pending claims borrower relief discharge under § 685.206 or § 685.222. § 668.171(g)(8): The Secretary expects to receive a significant number of claims for borrower relief discharge under § 685.206 or § 685.222 as a result of a lawsuit, settlement, judgement, or finding from a State or Federal administrative proceeding. In addition to any resources institutions would devote to training or changes in business practices to improve compliance with the final regulations, institutions would incur costs associated with the reporting and disclosure requirements of the final regulations. This additional workload is discussed in more detail under Paperwork Reduction Act of 1995. In total, the final regulations are estimated to increase burden on institutions participating in the title IV, HEA programs by 251,049 hours. The monetized cost of this burden on VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 institutions, using wage data developed using BLS data available at www.bls.gov/ncs/ect/sp/ecsuphst.pdf, is $9,175,841. This cost was based on an hourly rate of $36.55. Guaranty Agencies and Loan Servicers Several provisions may impose a cost on guaranty agencies or lenders, particularly the limits on interest capitalization. Loan servicers may have to update their process to accept electronic death certificates, but increased use of electronic documents should be more efficient over the long PO 00000 Frm 00130 Fmt 4701 Sfmt 4700 term. As indicated in the Paperwork Reduction Act of 1995 section of this preamble, the final regulations are estimated to increase burden on guaranty agencies and loan servicers by 7,622 hours related to the mandatory forbearance for FFEL borrowers considering consolidation for a borrower defense claim and reviews of denied closed school claims. The monetized cost of this burden on guaranty agencies and loan servicers, using wage data developed using BLS data available at www.bls.gov/ncs/ect/ E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations sp/ecsuphst.pdf, is $278,584. This cost was based on an hourly rate of $36.55. asabaliauskas on DSK3SPTVN1PROD with RULES Federal, State, and Local Governments In addition to the costs detailed in the Net Budget Impacts section of this analysis, the final regulations will affect the Federal government’s administration of the title IV, HEA programs. The borrower defense process in the final regulations will provide a framework for handling claims in the event of significant institutional wrongdoing. The Department may incur some administrative costs or shifting of resources from other activities if the number of applications increases significantly and a large number of claims require hearings. Additionally, to the extent borrower defense claims are not reimbursed by institutions, Federal government resources that could have been used for other purposes will be transferred to affected borrowers. Taxpayers will bear the burden of these unreimbursed claims. In the scenarios presented in the Net Budget Impacts section of this analysis, annualized unreimbursed claims range from $923 million to $2.1 billion. The accountability framework and financial protection triggers will provide some protection for taxpayers as well as potential direction for the Department and other Federal and State investigatory agencies to focus their enforcement efforts. The financial protection triggers may potentially assist the Department as it seeks to identify, and take action regarding, material actions and events that are likely to have an adverse impact on the financial condition or operations of an institution. In addition to the current process where, for the most part, the Department determines annually whether an institution is financially responsible based on its audited financial statements, under these final regulations the Department may determine at the time a material action or event occurs that the institution is not financially responsible. Other Provisions The technical corrections and additional changes in the final regulations will benefit student borrowers and the Federal government’s administration of the title IV, HEA programs. Updates to the acceptable forms of certification for a death discharge will be more convenient for borrowers’ families or estates and the Department. The provision for consolidation of Nurse Faculty Loans reflects current practice and gives those borrowers a way to combine the servicing of all their loans. Many of VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 these technical corrections and changes involve relationships between the student borrowers and the Federal government, such as the clarification in the REPAYE treatment of spousal income and debt, and they are not expected to significantly impact institutions. 4. Net Budget Impacts The final regulations are estimated to have a net budget impact in costs over the 2017–2026 loan cohorts of $16.6 billion in the primary estimate scenario, including a $381 million modification to cohorts 2014–2016 for the 3-year automatic closed school discharge. A cohort reflects all loans originated in a given fiscal year. Consistent with the requirements of the Credit Reform Act of 1990, budget cost estimates for the student loan programs reflect the estimated net present value of all future non-administrative Federal costs associated with a cohort of loans. As noted by many commenters, in the NPRM we presented a number of scenarios that generated a wide range of potential budget impacts from $1.997 billion in the lowest impact scenario to $42.698 billion in the highest impact scenario. As described in the NPRM, this range reflected the uncertainty related to the borrower defense provisions in the regulations and our intent to be transparent about the estimates to generate discussion and information that could help to refine the estimates. In response to comments and our own internal review, we have made a number of revisions to the borrower defense budget impact estimate that are described in the discussion of the impact of those provisions. The provisions with the greatest impact on the net budget impact of the regulations are those related to the discharge of borrowers’ loans, especially the changes to borrower defense and closed school discharges. As noted in the NPRM, borrowers may pursue closed school, false certification, or borrower defense discharges depending on the circumstances of the institution’s conduct and the borrower’s claim. If the institution does not close, the borrower cannot or does not pursue closed school or false certification discharges, or the Secretary determines the borrower’s claim is better suited to a borrower defense group process, the borrower may pursue a borrower defense claim. The precise split among the types of claims will depend on the borrower’s eligibility and ease of pursuing the different claims. While we recognize that some claims may be fluid in classification between borrower defense and the other discharges, in this PO 00000 Frm 00131 Fmt 4701 Sfmt 4700 76055 analysis any estimated effect from borrower defense related claims are described in that estimate, and the net budget impact in the closed school estimate focuses on the process changes and disclosures related to that discharge. Borrower Defense Discharges As the Department will eventually have to incorporate the borrower defense provisions of these final regulations into its ongoing budget estimates, we have moved closer to that goal in refining the estimated impact of the regulations to reflect a primary scenario. The uncertainty inherent in the borrower defense estimate given the limited history of borrower defense claims and other factors described in the NPRM is reflected in the additional sensitivity runs that demonstrate the effect of changes in the specific assumption being tested. Another change from the NPRM is the specification of an estimated baseline scenario for the impact of borrower defense claims if these final regulations did not go into effect and borrowers had to pursue claims under the existing borrower defense regulation. Similar to the NPRM, the estimated net budget impact of $14.9 billion attributes all borrower defense activity for the 2017 to 2026 cohorts to these final regulations, but with the baseline scenario, we present an estimate of the subset of those costs that could be incurred under the existing borrower defense regulation. These final regulations establish a Federal standard for borrower defense claims related to loans first disbursed on or after July 1, 2017, as well as describe the process for the assertion and resolution of all borrower defense claims—both those made for Direct Loans first disbursed prior to July 1, 2017, and for those made under the regulations after that date. As indicated in this preamble, while regulations governing borrower defense claims have existed since 1995, those regulations have rarely been used. Therefore, we have used the limited data available on borrower defense claims, especially information about the results of the collapse of Corinthian, projected loan volumes, Departmental expertise, the discussions at negotiated rulemaking, comments on the NPRM analysis, and information about past investigations into the type of institutional acts or omissions that would give rise to borrower defense claims to refine the primary estimate and sensitivity scenarios that we believe will capture the range of net budget impacts E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76056 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations associated with the borrower defense regulations. While we have refined the assumptions used to estimate the impact of the borrower defense provisions, the ultimate method of estimating the impact remains entering a level of net borrower defense claims into the student loan model (SLM) by risk group, loan type, and cohort. The net present value of the reduced stream of cash flows compared to what the Department would have expected from a particular cohort, risk group, and loan type generates the expected cost of the regulations. Similar to the NPRM, we applied an assumed level of school misconduct, borrower claims success, and recoveries from institutions (respectively labeled as Conduct Percent, Borrower Percent, and Recovery Percent in Tables 3–A and 3– B) to the President’s Budget 2017 (PB2017) loan volume estimates to generate the estimated net borrower defense claims for each cohort, loan type, and sector. The limited history of borrower defense claims and other factors that lead the Department to the range of scenarios described in the NPRM are still in effect. These factors include the level of school misconduct that could give rise to claims and institutions’ reaction to the regulation to cut back on such activities, borrowers’ response to the regulations including the consolidation of FFEL and Perkins borrowers to access the Direct Loan borrower defense process, the level of group versus individual claims, and the extent of full or partial relief applied to claims. Additionally, other regulatory and enforcement initiatives such as the Gainful Employment regulations, creation of the Student Aid Enforcement Unit, and greater rigor in the Department’s review of accrediting agencies may have overlapping effects and may affect loan volumes and potential exposure to borrower defense claims at some institutions. To demonstrate the effect of the uncertainty about these factors, we estimated several scenarios to test the sensitivity of the various assumptions. In refining our approach and estimating a primary scenario with several sensitivity runs, we also changed the assumptions from the NPRM in response to comments and our own review. The development of the estimated baseline scenario described in Table 3–B is one of the changes. Another major change is the incorporation of a deterrent effect of the borrower defense provisions on institutional behavior. In the NPRM, there was no change across cohorts in VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 the level of school misconduct giving rise to claims. Upon review, we believe it is more likely that the borrower defense provision will have an impact like that of other title IV policies such as the cohort default rate or 90/10 in that institutions will make efforts to comply as the rule comes into effect and the precedents for what constitutes behavior resulting in successful claims are developed. In the past, when provisions targeting specific institutional activities or performance have been introduced, there has generally been a period of several years while the worst performers are removed from the system and while other institutions adapt to the new requirements and a lower steady state is established. We expect a similar pattern to develop with respect to borrower defense, as reflected in the Conduct Percent in Table 3–A. Another change reflected by the Conduct Percent is an increase in maximum level of claims from public and private non-profit institutions to 3 percent. Many commenters expressed concern about the effect of the regulations on these sectors or questions about the type of misconduct leading to claims that exist in those sectors. A number of commenters pointed to graduate programs, especially law programs, as a potential source of claims. Graduate students took out approximately 36 percent of all Direct Loans in 2015– 16.105 Given the history of court decisions related to law school debt, the presumed greater sophistication of graduate borrowers, and the possibility of partial relief due to the value of the education received, we still do not expect many successful claims to come from these sectors but did increase the level to account for the possibility. The other major change is the introduction of a ramp-up in the Borrower Percent and the Recovery Percent to reflect an increase in borrower awareness and the effectiveness of the financial responsibility protections over time. There are a number of other potential mitigating factors that we did not explicitly adjust in our estimates in order to avoid underestimating the potential cost of the borrower defense provisions. Several commenters expressed concern about the effect of the regulations on access to higher education, especially for low-income, minority, or first-generation students. It is possible that the mix of financial aid received by students could shift if they 105 Federal Student Aid, Student Aid Data: Title IV Program Volume by School, available at https:// studentaid.ed.gov/sa/about/data-center/student/ title-iv. PO 00000 Frm 00132 Fmt 4701 Sfmt 4700 attend different institutions than they would if the rule were not in place, but we believe that students whose choice of schools may have been affected by an institution’s wrongdoing will find an alternative and receive similar amounts of title IV, HEA aid. Some students who may not have pursued higher education without the institution’s act or omission may not enter the system, reducing the amount of Pell Grants or loans taken out, but we do not expect this to be a substantial portion of affected student borrowers. In the case of Pell Grants in particular, we do not want to estimate savings from potential reductions in aid related to borrower defense until such an effect is demonstrated in relevant data. Similarly, default discharges may decrease as borrowers seek discharge under the borrower defense provisions of these final regulations. If borrowers with valid borrower defense claims differ in their payment profile from the overall portfolio, the effect on the level of defaults, especially in some risk groups, could be substantial. Table 3–A presents the assumptions for the primary budget estimate with the budget estimate for each scenario presented in Table 4. As in the NPRM, we also estimated the impact if the Department received no recoveries from institutions, the results of which are discussed after Table 4. As in the NPRM, we do not specify how many institutions are represented in the estimate, as the scenario could represent a substantial number of institutions engaging in acts giving rise to borrower defense claims or could represent a small number of institutions with significant loan volume subject to a large number of claims. According to Federal Student Aid data center loan volume reports, the five largest proprietary institutions in loan volume received 26 percent of Direct Loans disbursed in the proprietary sector in award year 2014–15 and the 50 largest represent 69 percent.106 As was done in the NPRM, the PB2017 loan volumes by sector were multiplied by the Conduct Percent that represents the share of loan volume estimated to be affected by institutional behavior that results in a borrower defense claim and the Borrower Percent that captures the percent of loan volume associated with potentially eligible borrowers who successfully pursue a claim to generate gross claims. The 106 Federal Student Aid, Student Aid Data: Title IV Program Volume by School Direct Loan Program AY2015–16, Q4, available at https:// studentaid.ed.gov/sa/about/data-center/student/ title-iv accessed August 22, 2016. https:// studentaid.ed.gov/sa/about/data-center/student/ title-iv accessed August 22, 2016. E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Recovery Percent was then applied to the gross claims to calculate the net claims that were processed in the Student Loan Model as increased discharges. The numbers in Tables 3–A and 3–B are the percentages applied for 76057 the primary estimate and baseline scenarios for each assumption. TABLE 3–A—ASSUMPTIONS FOR PRIMARY BUDGET ESTIMATE Cohort 2Yr pub 2Yr priv 2Yr prop 4Yr pub 4Yr priv 4Yr prop Conduct Percent 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... 3.0 2.4 2.0 1.7 1.5 1.4 1.3 1.2 1.2 1.1 3.0 2.4 2.0 1.7 1.5 1.4 1.3 1.2 1.2 1.1 20 16 13.6 11.6 9.8 8.8 8.4 8 7.8 7.7 3.0 2.4 2.0 1.7 1.5 1.4 1.3 1.2 1.2 1.1 3.0 2.4 2.0 1.7 1.5 1.4 1.3 1.2 1.2 1.1 20 16 13.6 11.6 9.8 8.8 8.4 8 7.8 7.7 45 47.3 49.6 54.6 60 63 65 65 65 65 35 36.8 38.6 42.4 46.7 50 50 50 50 50 35 36.8 38.6 42.4 46.7 50 50 50 50 50 45 47.3 49.6 54.6 60 63 65 65 65 65 23.8 23.8 26.18 28.80 31.68 33.26 34.93 36.67 37.4 37.4 75 75 75 75 75 75 75 75 75 75 23.8 23.8 26.18 28.80 31.68 33.26 34.93 36.67 37.4 37.4 23.8 23.8 26.18 28.80 31.68 33.26 34.93 36.67 37.4 37.4 Borrower Percent 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... 35 36.8 38.6 42.4 46.7 50 50 50 50 50 35 36.8 38.6 42.4 46.7 50 50 50 50 50 Recovery Percent asabaliauskas on DSK3SPTVN1PROD with RULES 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... ......................................................... 75 75 75 75 75 75 75 75 75 75 23.8 23.8 26.18 28.80 31.68 33.26 34.93 36.67 37.4 37.4 We also estimated a baseline scenario for the potential impact of borrower defense in recognition that many claims could be pursued under the existing State standards. The publicity and increased awareness of borrower defense could lead to increased activity under the existing regulations. In addition to the Corinthian claims, as of October 2016, the Department had received nearly 4,400 claims from borrowers of at least 20 institutions. The Federal standard in the final regulations will provide a unified standard across all States but is based on elements of relevant consumer protection law from the various States. We estimate that the final regulations could increase claims beyond those that could be pursued without it by an average of approximately 10 percent for the FY2017 cohort. This is based on our initial review of claims presented that does not reveal significant differences between the State and Federal standards, limiting the expected increase in claims from the adoption of the Federal standard. The baseline school conduct percentage does improve over time, but at a slower rate than occurs under the regulation. The borrower claim percentage for the baseline is based on the history of limited claims, informational sessions 107 during which during which 5 to 10 percent was presented as a reasonable rate when borrowers have to submit applications or otherwise initiate 107 Conference calls with the Department, nonFederal negotiators, and Professor Adam Zimmerman were held on March 9, 2016 and March 10, 2016 from 12:00 p.m. to 1:00 p.m. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Frm 00133 Fmt 4701 Sfmt 4700 the process, and the level of effort used by the Department and advocates to get the Corinthian claims into the system. The recovery percentage reflects the fact that public institutions are not subject to the changes in the financial responsibility provisions because of their presumed backing by their respective States. Therefore, the baseline and primary recovery scenarios are the same for public institutions and set at a high level to reflect the Department’s confidence in recovering the expected low level of claims against public institutions. Table 3–B presents the assumptions used to generate the share of the total net budget impact that we believe could have occurred even in the absence of these final regulations. E:\FR\FM\01NOR2.SGM 01NOR2 76058 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations TABLE 3–B—ASSUMPTIONS FOR ESTIMATED BASELINE SCENARIO Cohort All sectors 2Yr pub 2Yr priv 2Yr prop 4Yr pub 4Yr priv 4Yr prop Conduct Percent 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. ........................ ........................ ........................ ........................ ........................ ........................ ........................ ........................ ........................ ........................ 2.7 2.6 2.4 2.3 2.2 2.1 2.0 1.9 1.8 1.7 2.7 2.6 2.4 2.3 2.2 2.1 2.0 1.9 1.8 1.7 18.0 17.1 16.2 15.4 14.7 13.9 13.2 12.6 11.9 11.3 2.7 2.6 2.4 2.3 2.2 2.1 2.0 1.9 1.8 1.7 2.7 2.6 2.4 2.3 2.2 2.1 2.0 1.9 1.8 1.7 18.0 17.1 16.2 15.4 14.7 13.9 13.2 12.6 11.9 11.3 5 5 5 5 5 5 5 5 5 5 75 75 75 75 75 75 75 75 75 75 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Borrower Percent 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. 8 8.4 8.8 9.3 9.7 10.2 10.7 11.3 11.8 12.4 Recovery Pct 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. ............................. ........................ ........................ ........................ ........................ ........................ ........................ ........................ ........................ ........................ ........................ 75 75 75 75 75 75 75 75 75 75 As noted in the NPRM, and throughout this RIA, the Department recognizes the uncertainty associated with the factors contributing to the primary budget assumptions presented in Table 3–A. The baseline scenario defined by the assumptions in Table 3– B indicates the net costs of claims the Department assumes could occur in absence of these final regulations. The $4.9 billion estimated cost for the baseline scenario is provided for illustrative purposes and, as discussed above, is included in the $14.9 billion total estimated cost for the borrower 5 5 5 5 5 5 5 5 5 5 defense provisions. To demonstrate the effect of a change in any of the assumptions, the Department designed the following scenarios to isolate each assumption and adjust it by 15 percent in the direction that would increase costs, increasing the Conduct or Borrower percentages and decreasing recoveries. As the gross claims are generated by multiplying the PB2017 estimated volumes by the Conduct Percent and the Borrower Percent, the Con15 scenario demonstrates the effect of the change in either assumption. The recovery percentage is applied to the gross claims to generate the net claims, so the REC15 scenario reduces recoveries by 15 percent to demonstrate the impact of that assumption. The final two runs adjust all the assumptions simultaneously to present a maximum and minimum expected budget impact. These sensitivity runs are identified as Con15, Rec15, All15, and Min15 respectively. The results of the various scenarios range from $14.9 billion to $21.2 billion and are presented in Table 4. TABLE 4—BUDGET ESTIMATES FOR BORROWER DEFENSE SENSITIVITY RUNS Estimated costs for cohorts 2017–2026 (Budget Authority in $mns) asabaliauskas on DSK3SPTVN1PROD with RULES Scenario Primary Estimate ........................................... Baseline Scenario Estimate ........................... Con15 ............................................................ Rec15 ............................................................. All15 ............................................................... Min15 ............................................................. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Annualized cost to Federal Gov’t (3% discounting) $14,867 4,899 16,770 16,092 21,246 9,459 Frm 00134 Fmt 4701 Sfmt 4700 $1,471 485 1,659 1,592 2,102 936 E:\FR\FM\01NOR2.SGM 01NOR2 Annualized cost to Federal Gov’t (7% discounting) $1,452 478 1,638 1,571 2,075 923 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations 76059 approximately $2.414 billion for the primary budget estimate, $628 million for the baseline scenario, $2.699 billion for the Con15 scenario, $3.213 billion for the All15 scenario, and $1.627 billion for the Min15 scenario. This potential increase in costs demonstrates the significant effect that recoveries from institutions have on the net budget impact of the borrower defense provisions. In addition to the provisions previously discussed, the final regulations also would make changes to the closed school discharge process, which are estimated to cost $1.732 billion, of which $381 million is a modification to cohorts 2014–2016 related to the extension of the automatic 3-year discharge and $1.351 billion is for cohorts 2017–2026. The final regulations include requirements to inform students of the consequences, benefits, requirements, and procedures of the closed school discharge option, including providing students with an application form, and establish a Secretary-led discharge process for borrowers who qualify but do not apply and, according to the Department’s information, did not subsequently reenroll in any title IV-eligible institution within three years from the date the school closed. The increased information about and automatic application of the closed school discharge option and possible increase in school closures related to the institutional accountability provisions in the proposed regulations are likely to increase closed school claims. Chart 1 provides the history of closed schools, which totals 12,666 schools or campus locations through September 2016. In order to estimate the effect of the changes to the discharge process that would grant relief without an application after a three-year period, the Department looked at all Direct Loan borrowers at schools that closed from 2008–2011 to see what percentage of them had not received a closed school discharge and had no NSLDS record of title-IV aided enrollment in the three years following their school’s closure. Of 2,287 borrowers in the file, 47 percent had no record of a discharge or subsequent title IV, HEA aid. This does not necessarily mean they did not reenroll at a title IV institution, so this assumption may overstate the potential effect of the three-year discharge provision. The Department used this information and the high end of closed school claims in recent years to estimate the effect of the final regulations related to closed school discharges. The resulting estimated cost to the Federal government of the closed school provisions is $1.732 billion, of which $381 million is a modification related to extending the 3-year automatic discharge to cohorts 2014 through 2016 and $1.351 billion relates to the 2017 to 2026 loan cohorts. The final regulations will also change the false certification discharge process to include instances in which schools certified the eligibility of a borrower who is not a high school graduate (and does not meet applicable alternative to high school graduate requirements) where the borrower would qualify for a false certification discharge if the school falsified the borrower’s high school graduation status; falsified the borrower’s high school diploma; or referred the borrower to a third party to obtain a falsified high school diploma. Under existing regulations, false certification discharges represent a very low share of discharges granted to borrowers. The final regulations will replace the explicit reference to ability to benefit requirements in the false VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Closed School Discharge and False Certification Discharges PO 00000 Frm 00135 Fmt 4701 Sfmt 4700 E:\FR\FM\01NOR2.SGM 01NOR2 ER01NO16.000</GPH> asabaliauskas on DSK3SPTVN1PROD with RULES The transfers among the Federal government and affected borrowers and institutions associated with each scenario above are included in Table 5, with the difference in amounts transferred to borrowers and received from institutions generating the budget impact in Table 4. The amounts in Table 4 assume the Federal Government will recover some portion of claims from institutions. In the absence of any recovery from institutions, taxpayers would bear the full cost of successful claims from affected borrowers. At a 3 percent discount rate, the annualized costs with no recovery are approximately $2.465 billion for the primary budget estimate, $637 million for the baseline scenario, $2.758 billion for the Con15 scenario, $3.279 billion for the All15 scenario, and $1.666 billion for the Min15 scenario. At a 7 percent discount rate, the annualized costs with no recovery are 76060 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations certification discharge regulations with a more general reference to requirements for admission without a high school diploma as applicable when the individual was admitted, and specify how an institution’s certification of the eligibility of a borrower who is not a high school graduate (and does not meet applicable alternative to high school graduate requirements) could give rise to a false certification discharge claim. However, we do not expect an increase in false certification discharge claims to result in a significant budget impact from this change. We believe that schools that comply with the current ability to benefit assessment requirement and that honor the current high school graduation requirements will continue to comply in the manner they now do, and we have no basis to believe that changing the terminology or adding false certification of SAP as an example of a reason the Secretary may grant a false certification discharge without an application will lead to an increase in claims that will result in a significant net budget impact. Other Provisions As indicated in the NPRM, there are a number of additional provisions in these final regulations that are not expected to have a significant net budget impact. These provisions include a number of technical changes related to the PAYE and REPAYE repayment plans and the consolidation of Nurse Faculty Loans, updates to the regulations describing the Department’s authority to compromise debt, and updates to the acceptable forms of verification of death for discharge of title IV loans or TEACH Grant obligations. The technical changes to the REPAYE and PAYE plans were already reflected in the Department’s budget estimates for those regulations, so no additional budget effects are included here. Some borrowers may be eligible for additional subsidized loans and no longer be responsible for accrued interest on their subsidized loans as a result of their subsidized usage period being eliminated or recalculated because of a closed school, false certification, unpaid refund, or defense to repayment discharge. However, we believe the institutions primarily affected by the 150 percent subsidized usage regulation are not those expected to generate many of the applicable discharges, so this reflection of current practice is not expected to have a significant budget impact. Allowing death discharges based on death certificates submitted or verified through additional means is convenient for borrowers, but is not estimated to substantially change the amount of death discharges. These updates to the debt compromise limits reflect statutory changes and the Secretary’s existing authority to compromise debt, so we do not estimate a significant change in current practices. Revising the regulations to expressly permit the consolidation of Nurse Faculty Loans is not expected to have a significant budget impact, as this technical change reflects current practices. According to Department of Health and Human Services budget documents, approximately $26.5 million 108 in grants are available annually for schools to make Nurse Faculty Loans, and borrowers would lose access to generous forgiveness terms if they choose to consolidate those loans. Therefore, we would expect the volume of consolidation to be very small, and do not anticipate any significant budget impact from this provision. Assumptions, Limitations, and Data Sources In developing these estimates, we used a wide range of data sources, including data from the NSLDS; operational and financial data from Department systems; and data from a range of surveys conducted by the National Center for Education Statistics such as the 2012 National Postsecondary Student Aid Survey. We also used data from other sources, such as the U.S. Census Bureau. 5. Accounting Statement As required by OMB Circular A–4 (available at www.whitehouse.gov/sites/ default/files/omb/assets/omb/circulars/ a004/a-4.pdf), in the following table we have prepared an accounting statement showing the classification of the expenditures associated with the provisions of these final regulations. This table provides our best estimate of the changes in annual monetized costs, benefits, and transfers as a result of the final regulations based on the assumptions described in the Net Budget Impacts and Paperwork Reduction Act sections of this preamble. TABLE 5—ACCOUNTING STATEMENT Category Benefits Updated and clarified borrower defense process and Federal standard to increase protection for student borrowers and taxpayers. Improved awareness and usage of closed school and false certification discharges. Improved consumer information about institutions’ performance and practices. not quantified not quantified not quantified Category Costs 3% Costs of obtaining LOCs or equivalents ..................................................... 7% not quantified asabaliauskas on DSK3SPTVN1PROD with RULES Costs of compliance with paperwork requirements .................................... 9.87 9.84 3% 7% Primary ........................................... 2,465 2,414 Baseline ......................................... 637 628 Category Transfers Borrower Defense claims from the Federal government to affected borrowers (partially borne by affected institutions, via reimbursements. 108 Department of Health and Human Services, FY 2017 Health Resources and Services Administration VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Justification of Estimates for Appropriations PO 00000 Frm 00136 Fmt 4701 Sfmt 4700 Committees. Available at www.hrsa.gov/about/ budget/budgetjustification2017.pdf. E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations 76061 TABLE 5—ACCOUNTING STATEMENT—Continued 2,758 2484 3,279 1,666 2,699 2,434 3,213 1,627 Baseline ......................................... CON15 ........................................... REC15 ........................................... ALL15 ............................................. MIN15 ............................................ Reimbursements of borrower defense claims from affected institutions to affected student borrowers, via the Federal government. Con15 ............................................ REC15 ........................................... ALL15 ............................................. MIN15 ............................................ Primary. 152 1,099 891 1,176 730 178 150 1,061 862 1,138 704 185 Closed school discharges from the Federal government to affected students. 6. Regulatory Alternatives Considered In response to comments received and the Department’s further internal consideration of these final regulations, the Department reviewed and considered various changes to the proposed regulations detailed in the NPRM. The changes made in response to comments are described in the Analysis of Comments and Changes section of this preamble. We summarize below the major proposals that we considered but which we ultimately declined to implement in these regulations. In particular, the Department extensively reviewed the financial responsibility provisions and related disclosures, the repayment rate warning, and the arbitration provisions of these final regulations. In developing these final regulations, the Department considered the budgetary impact, administrative burden, and effectiveness of the options it considered. Final Regulatory Flexibility Analysis asabaliauskas on DSK3SPTVN1PROD with RULES Description of the Reasons That Action by the Agency Is Being Considered The Secretary is amending the regulations governing the Direct Loan Program to establish a new Federal standard, limitation periods, and a process for determining whether a borrower has a borrower defense based on an act or omission of a school. We are also amending the Student Assistance General Provisions regulations to revise the financial responsibility standards and add disclosure requirements for schools. Finally, we are amending the discharge provisions in the Perkins Loan, Direct Loan, FFEL Program, and TEACH Grant programs. These changes will provide transparency, clarity, and ease of administration to current and new regulations and protect students, the Federal government, and taxpayers against potential school liabilities resulting from borrower defenses. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 The U.S. Small Business Administration Size Standards define ‘‘for-profit institutions’’ as ‘‘small businesses’’ if they are independently owned and operated and not dominant in their field of operation with total annual revenue below $7,000,000. The standards define ‘‘non-profit institutions’’ as ‘‘small organizations’’ if they are independently owned and operated and not dominant in their field of operation, or as ‘‘small entities’’ if they are institutions controlled by governmental entities with populations below 50,000. Under these definitions, an estimated 4,365 institutions of higher education subject to the paperwork compliance provisions of the proposed regulations are small entities. Accordingly, we have prepared this final regulatory flexibility analysis to present an estimate of the effect of these regulations on small entities. Succinct Statement of the Objectives of, and Legal Basis for, the Final Regulations Section 455(h) of the HEA authorizes the Secretary to specify in regulation which acts or omissions of an institution of higher education a borrower may assert as a defense to repayment of a Direct Loan. Current regulations in § 685.206(c) governing defenses to repayment have been in place since 1995, but have rarely been used. Those regulations specify that a borrower may assert as a defense to repayment any ‘‘act or omission of the school attended by the student that would give rise to a cause of action against the school under applicable State law.’’ In response to the collapse of Corinthian, the Secretary announced in June of 2015 that the Department would develop new regulations to clarify and streamline the borrower defense process, in a manner that would protect borrowers and allow the Department to hold schools accountable for actions that result in loan discharges. PO 00000 Frm 00137 Fmt 4701 Sfmt 4700 Description of and, Where Feasible, an Estimate of the Number of Small Entities To Which the Regulations Will Apply These final regulations will affect institutions of higher education that participate in the Federal Direct Loan Program and borrowers. Approximately 60 percent of institutions of higher education qualify as small entities, even though the range of revenues at the nonprofit institutions varies greatly. Using data from the Integrated Postsecondary Education Data System, the Department estimates that approximately 4,365 institutions of higher education qualify as small entities—1,891 are not-forprofit institutions, 2,196 are for-profit institutions with programs of two years or less, and 278 are for-profit institutions with four-year programs. Description of the Projected Reporting, Recordkeeping, and Other Compliance Requirements of the Regulations, Including an Estimate of the Classes of Small Entities That Will Be Subject to the Requirement and the Type of Professional Skills Necessary for Preparation of the Report or Record Table 6 relates the estimated burden of each information collection requirement to the hours and costs estimated in the Paperwork Reduction Act of 1995 section of the preamble. This additional workload is discussed in more detail under the Paperwork Reduction Act of 1995 section of the preamble. Additional workload is expected to result in estimated costs associated with either the hiring of additional employees or opportunity costs related to the reassignment of existing staff from other activities. In total, these changes are estimated to increase burden on small entities participating in the title IV, HEA programs by 109,351 hours. The monetized cost of this additional burden on institutions, using wage data developed using BLS data available at www.bls.gov/ncs/ect/sp/ecsuphst.pdf, is E:\FR\FM\01NOR2.SGM 01NOR2 76062 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations $3,996,777. This cost was based on an hourly rate of $36.55. TABLE 6—PAPERWORK REDUCTION ACT FOR SMALL ENTITIES Reg section Program Participation Agreement—requires school to provide enrolled students a closed school discharge application and written disclosure of the benefits of consequences of the discharge as an alternative to completing their educational program through a teach-out. Advertising warning of repayment rate outcomes; and disclosure to prospective and enrolled students of actions and triggering events for financial protection. Financial Responsibility—reporting of certain actions or triggering events in 668.171(c)–(g) no later than the time specified in 668.171(h). Alternative Standards and Requirements—requires an institution to provide the Secretary financial protection, such as an irrevocable letter of credit, upon the occurrence of an action or triggering event described in § 668.171(c)–(g) if that event warrants protection as determined under § 668.175(f)(4). Borrower defense process—provides a framework for the borrower defense process. Institutions could engage in fact-finding, provide evidence related to claims and appeal decisions. Agreements between an eligible school and the Secretary for participation in the Direct Loan Program—prohibits predispute arbitration agreements for borrower defense claims, specifies required agreement and notification language, and requires schools to provide copies of arbitral and judicial filings to the Secretary. Identification, to the Extent Practicable, of All Relevant Federal Regulations That May Duplicate, Overlap, or Conflict With the Regulations The final regulations are unlikely to conflict with or duplicate existing Federal regulations. asabaliauskas on DSK3SPTVN1PROD with RULES Alternatives Considered As described above, the Department participated in negotiated rulemaking and reviewed a large number of comments when developing the regulations, and considered a number of options for some of the provisions. We considered multiple issues, including the group discharge process for borrower defense claims, the limitation periods, the appropriate procedure for considering borrower defense claims including the role of State AGs, the Department, borrowers, and institutions, and the continued use of State standards for borrower defense claims. While no alternatives were aimed specifically at small entities, limiting repayment rate warnings to affected proprietary institutions will reduce the burden on the private not-for-profit institutions that are a significant portion of small entities that would be affected by the final regulations. The additional options to provide financial protection may also benefit small entities, even though the changes were not specifically directed at them. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 OMB control No. OMB 1845–0022 ....... 985 $36,004 668.41 OMB 1845–0004 ....... 2,138 78,159 668.171 OMB 1845–0022 ....... 1,617 59,094 668.175 OMB 1845–0022 ....... 32,336 1,181,881 685.222 OMB 1845–0142 ....... 530 19,372 685.300 OMB 1845–0143 ....... 71,745 2,622,268 As part of its continuing effort to reduce paperwork and respondent burden, the Department provides the general public and Federal agencies with an opportunity to comment on proposed and continuing collections of information in accordance with the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C. 3506(c)(2)(A)). This helps ensure that: The public understands the Department’s collection instructions, respondents can provide the requested data in the desired format, reporting burden (time and financial resources) is minimized, collection instruments are clearly understood, and the Department can properly assess the impact of collection requirements on respondents. Sections 668.14, 668.41, 668.171, 668.175, 682.211, 682.402, 685.222, and 685.300 contain information collection requirements. Under the PRA, the Department has submitted a copy of these sections and an Information Collections Request to OMB for its review. A Federal agency may not conduct or sponsor a collection of information unless OMB approves the collection under the PRA and the corresponding information collection instrument displays a currently valid OMB control number. Notwithstanding any other provision of law, no person is required to comply with, or is subject to penalty for failure to comply with, a collection Frm 00138 Fmt 4701 Cost 668.14 Paperwork Reduction Act of 1995 PO 00000 Hours Sfmt 4700 of information if the collection instrument does not display a currently valid OMB control number. In these final regulations, we have displayed the control numbers assigned by OMB to any information collection requirements in this NPRM and adopted in the final regulations. Discussion Section 668.14—Program Participation Agreement Requirements: Section 668.14(b)(32) of the final regulations will require, as part of the program participation agreement, a school to provide all enrolled students with a closed school discharge application and a written disclosure, describing the benefits and the consequences of a closed school discharge as an alternative to completing their educational program through a teach-out plan after the Department initiates any action to terminate the participation of the school in any title IV, HEA program or after the occurrence of any of the events specified in § 668.14(b)(31) that would require the institution to submit a teachout plan. Burden Calculation: From the Award Years 2011–12 to 2014–15 there were 182 institutions that closed (30 private, 150 proprietary, and two public). The number of students who were enrolled at the institutions at the time of the closure was 43,299 (5,322 at the private E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES institutions, 37,959 at the proprietary institutions, and 18 at the public institutions). With these figures as a base, we estimate that there could be 46 schools closing in a given award year (182 institutions divided by 4 = 45.5) with an average 238 students per institution (43,299 divided by 182 = 237.9). We estimate that an institution will require two hours to prepare the required written disclosure to be sent with a copy of the closed school discharge application and the necessary mailing list for currently enrolled students. We anticipate that most schools will provide this information electronically to their students, thus decreasing burden and cost. On average, we estimate that it will take the estimated eight private institutions 16 hours to prepare the written disclosure information required (8 institutions × 2 hours). On average, we estimate that it will take the estimated eight private institutions that will close a total of 324 hours (1,904 students × .17 (10 minutes)) to process the required written disclosure with a copy of the closed school discharge application based on the mailing list for the estimated 1,904 enrolled students. The burden for this process for private institutions is 340 hours. On average, we estimate that it will take the estimated 38 proprietary institutions 76 hours to prepare the written disclosure information required (38 institutions × 2 hours). On average, we estimate that it will take the estimated 38 proprietary institutions that will close a total of 1,537 hours (9,044 students × .17 (10 minutes)) to process the required written disclosure with a copy of the closed school discharge application based on the mailing list for the estimated 9,044 enrolled students. The burden for this process for proprietary institutions is 1,613 hours. For § 668.14, the total increase in burden is 1,953 hours under OMB Control Number 1845–0022. Section 668.41—Reporting and Disclosure of Information Requirements: Section 668.41(h) of the final regulations Loan repayment warning for proprietary institutions will expand the disclosure requirements under § 668.41 to provide that, for any award year in which a proprietary institution’s loan repayment rate as reported to it by the Secretary shows that the median borrower has not paid down the balance of the borrower’s loans by at least $1, the institution must provide a loan repayment warning in VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 advertising and promotional materials. An institution with fewer than 10 borrowers, or that demonstrates to the Secretary’s satisfaction that it has borrowers in non-Gainful Employment programs who would increase the institution’s repayment rate to meet the negative amortization threshold if included in the calculation, would not be required to provide the warning. The process through which a proprietary institution will be informed of its repayment rate, and provided the opportunity to appeal that rate, is included in § 668.41(h)(2) of the final regulations. The Department notifies the institution of its repayment rate. Upon receipt of the rate the institution has 15 days to submit an appeal based on the two conditions in § 668.41(h)(2)(ii) to the Secretary. Additionally, § 668.41(h)(3) of the final regulations stipulates the treatment of required disclosures in advertising and promotional materials. Under the provision, all advertising and promotional materials made available by or on behalf of an institution that identify the institution by name must include a warning about loan repayment outcomes as prescribed by the Secretary. The Secretary may conduct consumer testing to ensure meaningful and helpful language is provided to the students. All promotional materials, including printed materials, about an institution must be accurate and current at the time they are published, approved by a State agency, or broadcast. The warning must be prominent, clear and conspicuous, easily heard or read. The Secretary may require modifications to such materials if the warning does not meet the regulatory conditions. Burden Calculation: There will be burden on schools to review the repayment rate identified in § 668.41(h)(1) and to submit an appeal to the accuracy of the information, as provided in § 668.41(h)(2). Additionally, there will be burden for those institutions that are required to include the necessary loan repayment warning in their promotional materials. Based on an analysis of Departmental data, 972 of the 1,345 proprietary institutions with reported repayment rate data would not meet the negative amortization threshold for the repayment rate calculation. We estimate that it will take the 972 institutions 30 minutes (.50 hours) or 486 hours to review the institutional repayment rate and determine if it meets one of the conditions to submit an appeal to the Secretary (972 institutions × .50 hours = 486 hours). Of the 972 institutions that would not meet the negative amortization loan PO 00000 Frm 00139 Fmt 4701 Sfmt 4700 76063 repayment threshold, we anticipate that one percent or 10 institutions could meet the appeal criteria identified in 668.41(h)(2)(ii)(A). We estimate that it will take the 10 institutions another 2 hours to produce the required evidence to submit with the appeal (10 institutions × 2 hours = 20 hours). We estimate it will take the approximate 10 institutions an additional 30 minutes (.50 hours) to submit the appeal to the Secretary (10 institutions × .50 hours = 5 hours) for a total of 25 hours. We estimate that 5 institutions will be successful in their appeal, leaving 967 institutions that are required to include the necessary loan repayment warning in their promotional materials. We estimate it will take each of the approximate 967 proprietary institutions a total of 5 hours to update their promotional materials (967 institutions × 5 hours = 4,835 hours). For § 668.41(h), the total increase in burden is 5,346 hours under OMB Control Number 1845–0004. Requirements: Revised § 668.41(i) Financial protection disclosures clarified the disclosure requirements regarding triggering events to both enrolled and prospective students, as well as on the institution’s Web site. The Secretary will conduct consumer testing to determine which actions and triggering events will require disclosures; and will publish the prescribed content of the disclosures in a Federal Register notice after conducting consumer testing to ensure that it is meaningful and helpful to students. Institutions must provide the required disclosures to enrolled and prospective students and post the disclosure to their Web sites within 30 days of notifying the Secretary of the relevant triggering event. Institutions may hand-deliver the disclosure notification, or may send the disclosure notification to the primary email address or other electronic communication method used by the institution for communicating with the enrolled or prospective student. In all cases, the institution must ensure that the disclosure notification is the only substantial content in the message. Prospective students must receive the disclosure before enrolling, registering, or entering into a financial obligation with the institution. Burden Calculation: There will be burden on schools to deliver the disclosures required by the Secretary to enrolled and prospective students and post it on the institution’s Web site under this final regulation. However, as § 668.41(i) commits to consumer testing of both the specific actions and events E:\FR\FM\01NOR2.SGM 01NOR2 76064 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES that will require a disclosure, and of the required disclosure itself, to be published by the Secretary in a Federal Register notice, burden will not be included here. Instead, the consumer testing procedures will follow information clearance review requirements. Prior to the implementation of the regulatory requirements under § 668.41(i) there will be an information clearance review package submitted to allow the public to comment. The total increase in burden is 5,346 hours for OMB Control Number 1845– 0004. Section 668.171—Financial Responsibility—General Requirements: We added a new paragraph 668.171(h) under which, in accordance with procedures to be established by the Secretary, an institution will notify the Secretary of any action or triggering event described in § 668.171(c) through (g) in the specified number of days after that action or event occurs. In that notice, the institution may show that certain actions or events are not material or that those actions are resolved. Specifically the institution may demonstrate that: • The amount claimed in a lawsuit by a State or Federal authority for financial relief on a claim related to the making of a Direct Loan for enrollment at the school or the provision of educational services exceeds the potential recovery. • The withdrawal of owner’s equity was used solely to meet tax liabilities of the institution or its owners. • The creditor waived a violation of a loan agreement. If the creditor imposes additional constraints or requirements as a condition of waiving the violation and continuing with the loan, the institution must identify and describe those constraints or requirements but would be permitted to show why these actions would not have an adverse financial impact on the institution. • The reportable action or event no longer exists, has been resolved, or there is insurance to cover the liabilities that arise from the action or event. Burden Calculation: There will be burden on schools to provide the notice to the Secretary when one of the actions or triggering events identified in § 668.171(c)–(g) occurs. We estimate that an institution will take two hours per action or triggering event to prepare the appropriate notice and provide it to the Secretary. We estimate that 169 private institutions may have two events annually to report for a total burden of 676 hours (169 institutions × 2 events × 2 hours). We estimate that 392 VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 proprietary institutions may have three events annually to report for total burden of 2,352 hours (392 institutions × 3 events × 2 hours). For § 668.171, the total increase in burden is 3,028 hours under OMB Control Number 1845–0022. Section 668.175—Alternative Standards and Requirements Requirements: Under the provisional certification alternative in § 668.175(f), we added a new paragraph (f)(4) that requires an institution to provide the Secretary financial protection, such as an irrevocable letter of credit, upon the occurrence of an action or triggering event described in § 668.171(c)–(g) if that event warrants protection as determined under § 668.175(f)(4). Burden Calculation: There will be burden on schools to provide the required financial protection, such as a letter of credit, to the Secretary to utilize the provisional certifications alternatives. We estimate that an institution will take 40 hours per action or triggering event to obtain the required financial protections and provide it to the Secretary. We estimate that 169 private not-for-profit institutions may have two events annually to report for a total burden of 13,520 hours (169 institutions × 2 events × 40 hours). We estimate that 392 proprietary institutions may have three events annually to report for total burden of 47,040 hours (392 institutions × 3 events × 40 hours). For § 668.175, the total increase in burden is 60,560 hours under OMB Control Number 1845–0022. The combined total increase in burden for §§ 668.14, 668.171, and 668.175 is 65,541 hours under OMB Control Number 1845–0022. Section 682.211—Mandatory Administrative Forbearance for FFEL Program Borrowers Requirements: The final regulations add a new paragraph § 682.211(i)(7) that requires a lender to grant a mandatory administrative forbearance to a borrower upon being notified by the Secretary that the borrower has submitted an application for a borrower defense discharge related to a FFEL Loan that the borrower intends to pay off through a Direct Loan Program Consolidation Loan for the purpose of obtaining relief under § 685.212(k) of the final regulations. The administrative forbearance will be granted in yearly increments or for a period designated by the Secretary until the Secretary notifies the lender that the loan has been consolidated or that the forbearance should be discontinued. If the Secretary notifies the borrower that the borrower PO 00000 Frm 00140 Fmt 4701 Sfmt 4700 will qualify for a borrower defense discharge if the borrower were to consolidate, the borrower will then be able to consolidate the loan(s) to which the defense applies and, if the borrower were to do so, the Secretary will recognize the defense and discharge that portion of the Consolidation Loan that paid off the FFEL loan in question. Burden Calculation: There will be burden for the current 1,446 FFEL lenders to track the required mandatory administrative forbearance when they are notified by the Secretary of the borrower’s intention to enter their FFEL loans into a Direct Consolidation Loan to obtain relief under a borrower defenses claim. We estimate that it will take each lender approximately four hours to develop and program the needed tracking into their current systems. There will be an estimated burden of 5,480 hours on the 1,370 forprofit lenders (1,370 × 4 = 5,480 hours). There will be an estimated burden of 304 hours on the 76 not-for-profit lenders (76 × 4 = 304 hours). For § 682.211, the total increase in burden is 5,784 hours under OMB Control Number 1845–0020. Section 682.402—Closed School Discharges Requirements: Section 682.402(d)(6)(ii)(F) of the final regulations provides a second level of Departmental review for denied closed school discharge claims in the FFEL program. The final regulations require a guaranty agency that denies a closed school discharge request to inform the borrower in writing of the reasons for the denial, the opportunity for a review of the guaranty agency’s decision by the Secretary, and how the borrower may request such a review. Section 682.402(d)(6)(ii)(I) of the final regulations requires the lender or guaranty agency, upon resuming collection, to provide a FFEL borrower with another closed school discharge application, and an explanation of the requirements and procedures for obtaining the discharge. Section 682.402(d)(6)(ii)(K) of the final regulations describes the responsibilities of the guaranty agency if the borrower requests such a review. Section 682.402(d)(8)(ii) of the final regulations authorizes the Department, or a guaranty agency with the Department’s permission, to grant a closed school discharge to a FFEL borrower without a borrower application based on information in the Department’s or guaranty agency’s possession that the borrower did not subsequently re-enroll in any title IV- E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations eligible institution within a period of three years after the school closed. Burden Calculation: There will be burden on guaranty agencies to provide information to borrowers denied closed school discharge regarding the opportunity for further review of the discharge request by the Secretary. We estimate that it will take the 27 guaranty agencies 4 hours to update their notifications and establish a process for forwarding any requests for escalated reviews to the Secretary. There will be an estimated burden of 68 hours on the 17 public guaranty agencies (17 × 4 hours = 68 hours). There will be an estimated burden of 40 hours on the 10 not-for-profit guaranty agencies (10 × 4 hours = 40 hours). There is an increase in burden of 108 hours under OMB Control Number 1845–0020. There will be burden on guaranty agencies, upon receipt of the request for escalated review from the borrower, to forward to the Secretary the discharge form and any relevant documents. For the period between 2011 and 2015 there were 43,268 students attending closed schools, of which 9,606 students received a closed school discharge. It is estimated that 5 percent of the 43,268, or 2,163 closed school applications were denied. We estimate that 10 percent or 216 of those borrowers whose application was denied will request escalated review by the Secretary. We estimate that the process to forward the discharge request and any relevant documentation to the Secretary will take .5 hours (30 minutes) per request. There will be an estimated burden of 58 hours on the 17 public guaranty agencies based on an estimated 116 requests (116 × .5 hours = 58 hours). There will be an estimated burden of 50 hours on the 10 not-for-profit guaranty agencies (100 × .5 hours = 50 hours). There is an increase in burden of 108 hours under OMB Control Number 1845–0020. The guaranty agencies will have burden assessed based on these final regulations to provide another discharge application to a borrower upon resuming collection activities with explanation of process and requirements for obtaining a discharge. We estimate that for the 2,163 closed school applications that were denied, it will take the guaranty agencies .5 hours (30 minutes) to provide the borrower with another discharge application and instructions for filing the application again. There will be an estimated burden of 582 hours on the 17 public guaranty agencies based on an estimated 1,163 borrowers (1,163 × .5 hours = 582 hours). There will be an estimated burden of 500 hours on the 10 not-for- VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 profit guaranty agencies (1,000 × .5 hours = 500 hours). There is an increase in burden of 1,082 hours under OMB Control Number 1845–0020. There will be burden on the guaranty agencies to determine the eligibility of a borrower for a closed school discharge without the borrower submitting such an application. This determination requires a review of those borrowers who attended a closed school but did not apply for a closed school discharge to determine if the borrower re-enrolled in any other institution within three years of the school closure. We estimate that 20 hours of programming will be necessary to enable a guaranty agency to establish a process to review its records for borrowers who attended a closed school and to determine if any of those borrowers reenrolled in a title IV eligible institution within three years. There will be an estimated burden of 340 hours on the 17 public guaranty agencies for this programming (17 × 20 hours = 340 hours). There will be an estimated burden of 200 hours on the not-for-profit guaranty agencies for this programming (10 × 20 hours = 200 hours). There is an increase in burden of 540 hours under OMB Control Number 1845–0020. For § 682.402, the total increase in burden is 1,838 hours under OMB Control Number 1845–0020. The combined total increase in burden for §§ 682.211 and 682.402 is 7,622 hours under OMB Control Number 1845–0020. Section 685.222(e)—Process for Individual Borrowers Requirements: Section 685.222(e)(1) of the final regulations describes the steps an individual borrower must take to initiate a borrower defense claim. First, an individual borrower will submit an application to the Secretary, on a form approved by the Secretary. In the application, the borrower will certify that he or she received the proceeds of a loan to attend a school; may provide evidence that supports the borrower defense; and will indicate whether he or she has made a claim with respect to the information underlying the borrower defense with any third party, and, if so, the amount of any payment received by the borrower or credited to the borrower’s loan obligation. The borrower will also be required to provide any other information or supporting documentation reasonably requested by the Secretary. While the decision of the Department official will be final as to the merits of the claim and any relief that may be warranted on the claim, if the borrower PO 00000 Frm 00141 Fmt 4701 Sfmt 4700 76065 defense is denied in full or in part, the borrower will be permitted to request that the Secretary reconsider the borrower defense upon the identification of new evidence in support of the borrower’s claim. ‘‘New evidence’’ will be defined as relevant evidence that the borrower did not previously provide and that was not identified by the Department official as evidence that was relied upon for the final decision. Burden Calculation: There will be burden associated with the filing of the Departmental form by the borrower asserting a borrower defense claim. There is a separate information collection being processed to put the final form through the information collection review process to provide for public comment on the form as well as the estimated burden. A separate information collection review package will be published in the Federal Register and available through Regulations.gov for review and comment. Additionally there will be burden on any borrower whose borrower defense claim is denied, if they elect to request reconsideration from the Secretary based on new evidence in support of the borrower’s claim. We estimate that two percent of borrower defense claims received will be denied and those borrowers will then request reconsideration by presenting new evidence to support their claim. As of April 27, 2016, 18,688 borrower defense claims had been received. Of that number, we estimate that 467 borrowers including those that opted out of a successful Borrower Defense group relief would require .5 hours (30 minutes) to submit the request for reconsideration to the Secretary for a total of 234 burden hours (467 × .5 hours) under OMB Control Number 1845–0142. Section 685.222(f)—Group Process for Borrower Defenses—General Requirements: Section 685.222(f) of the final regulations provides a framework for the borrower defense group process, including descriptions of the circumstances under which group borrower defense claims could be considered, and the process the Department will follow for borrower defenses for a group. Once a group of borrowers with common facts and claims has been identified, the Secretary will designate a Department official to present the group’s common borrower defense in the fact-finding process, and will provide each identified member of the E:\FR\FM\01NOR2.SGM 01NOR2 76066 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES group with notice that allows the borrower to opt out of the proceeding. Burden Calculation: There will be burden on any borrower who elects to opt out of the group process after the Secretary has identified them as a member of a group for purposes of borrower defense. We estimate that one percent of borrowers who are identified as part of a group process for borrower defense claims would opt out of the group claim process. As of April 27, 2016, 18,688 borrower defense claims had been received. Of that number, we estimate that 187 borrowers would require .08 hours (5 minutes) to submit the request to opt out of the group process to the Secretary for a total of 15 burden hours (187 × .08 hours) under OMB Control Number 1845–0142. Section 685.222(g)—Group Process for Borrower Defense—Closed School Requirements: Section 685.222(g) of the final regulations establishes a process for review and determination of a borrower defense for groups identified by the Secretary for which the borrower defense is made with respect to Direct Loans to attend a school that has closed and has provided no financial protection currently available to the Secretary from which to recover any losses based on borrower defense claims, and for which there is no appropriate entity from which the Secretary can otherwise practicably recover such losses. Under § 685.222(g)(1) of the final regulations, a hearing official will review the Department official’s basis for identifying the group and resolve the claim through a fact-finding process. As part of that process, the hearing official will consider any evidence and argument presented by the Department official on behalf of the group and on behalf of individual members of the group. The hearing official will consider any additional information the Department official considers necessary, including any Department records or response from the school or a person affiliated with the school as described § 668.174(b) as reported to the Department or as recorded in the Department’s records if practicable. Burden Calculation: There will be burden on any school that elects to provide records or response to the hearing official’s fact finding. We anticipate that each group will represent a single institution. We estimate that there will be four potential groups involving closed schools. We estimate that the fact-finding process would require 50 hours from one private closed school or persons affiliated with that closed school (1 private institution × 50 VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 hours). We estimate that the fact-finding process will require 150 hours from three proprietary closed schools or persons affiliated with that closed school (3 proprietary institutions × 50 hours). We estimate the burden to be 200 hours (4 institutions × 50 hours) under OMB Control Number 1845–0142. Section 685.222(h)—Group Borrower for Defense—Open School Requirements: Section 685.222(h) of the final regulations establishes the process for groups identified by the Secretary for which the borrower defense is asserted with respect to Direct Loans to attend an open school. A hearing official will resolve the borrower defense and determine any liability of the school through a factfinding process. As part of the process, the hearing official will consider any evidence and argument presented by the school and the Department official on behalf of the group and, as necessary, any evidence presented on behalf of individual group members. The hearing official will issue a written decision. If the hearing official approves the borrower defense, that decision will describe the basis for the determination, notify the members of the group of the relief provided on the basis of the borrower defense, and notify the school of any liability to the Secretary for the amounts discharged and reimbursed. If the hearing official denies the borrower defense in full or in part, the written decision will state the reasons for the denial, the evidence that was relied upon, the portion of the loans that are due and payable to the Secretary, and whether reimbursement of amounts previously collected is granted, and will inform the borrowers that their loans will return to their statuses prior to the group borrower defense process. It also will notify the school of any liability to the Secretary for any amounts discharged. The Secretary will provide copies of the written decision to the members of the group, the Department official and the school. The hearing official’s decision will become final as to the merits of the group borrower defense claim and any relief that may be granted within 30 days after the decision is issued and received by the Department official and the school unless, within that 30-day period, the school or the Department official appeals the decision to the Secretary. A decision of the hearing official will not take effect pending the appeal. The Secretary will render a final decision following consideration of any appeal. PO 00000 Frm 00142 Fmt 4701 Sfmt 4700 After a final decision has been issued, if relief for the group has been denied in full or in part, a borrower may file an individual claim for relief for amounts not discharged in the group process. In addition, the Secretary may reopen a borrower defense application at any time to consider new evidence, as discussed above. Burden Calculation: There will be burden on any school which provides evidence and responds to any argument made to the hearing official’s fact finding and if the school elects to appeal the final decision of the hearing official regarding the group claim. We anticipate that each group will represent claims from a single institution. We estimate that there will be six potential groups involving open schools. We estimate that the fact-finding process will require 150 hours from the three open private institutions or persons affiliated with that school (3 institutions × 50 hours). We estimate that the factfinding process will require 150 hours from the three open proprietary institutions or persons affiliated with that school (3 institutions × 50 hours). We estimate the burden to be 300 hours (6 institutions × 50 hours). We further estimate that the appeal process will require 150 hours from the three open private institutions or persons affiliated with that school (3 institutions × 50 hours). We estimate that the appeal process will require 150 hours from the three open proprietary institutions or persons affiliated with that school (3 institutions × 50 hours). We estimate the burden to be 300 hours (6 institutions × 50 hours). The total estimated burden for this section will be 600 hours assessed under OMB Control Number 1845–0142. Additionally, any borrower whose borrower defense claim is denied under the group claim may request reconsideration based on new evidence to support the individual claim. We believe that the estimate for the total universe of denied claims in § 685.222(e) includes these borrowers. The combined total increase in burden for § 685.222 is 1,049 hours under OMB Control Number 1845–0142. Section 685.300—Agreements Between an Eligible School and the Secretary for Participation in the Direct Loan Program Requirements: Section 685.300(e) of the final regulations requires institutions who, after the effective date of the final regulations, incorporate a predispute arbitration agreement or any other predispute agreement addressing class actions in any agreements with Direct Loan program borrowers to include specific language regarding a E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations borrower’s right to file or be a member of a class action suit against the institution when the class action concerns acts or omissions surrounding the making of the Direct Loan or provision of educational services purchased with the Direct Loan. Additionally, institutions that incorporated a predispute arbitration agreement or any other predispute agreement addressing class actions in any agreements with Direct Loan program borrowers prior to the effective date of the final regulations must provide borrowers with agreements or notices containing specific language regarding their right to file or be a member of a class action suit against the institution when the class action concerns acts or omissions surrounding the making of the Direct Loan or provision of educational services purchased with the Direct Loan. Institutions must provide this notice to borrowers no later than the date of the loan exit counseling for current students or the date the school files an initial response to an arbitration demand or complaint suit from a student who has not received such notice. Section 685.300(f) of the final regulations requires institutions who, after the effective date of the final regulations, incorporate predispute arbitration agreements with Direct Loan program borrowers to include specific language regarding a borrower’s right to file a lawsuit against the institution when it concerns acts or omissions surrounding the making of the Direct Loan or provision of educational services purchased with the Direct Loan. Additionally, institutions that incorporated predispute arbitration agreements with Direct Loan program borrowers prior to the effective date of the final regulations must provide borrowers with agreements or notices containing specific language regarding a borrower’s right to file a lawsuit against the institution when the class action concerns acts or omissions surrounding the making of the Direct Loan or provision of educational services purchased with the Direct. Institutions must provide this notice to such borrowers no later than the date of the loan exit counseling for current students or the date the school files an initial response to an arbitration demand or complaint suit from a student who hasn’t received such notice. Burden Calculation: There will be burden on any school that meets the conditions for supplying students with the changes to any agreements. Based on the Academic Year 2014–2015 Direct Loan information available, there were 1,528,714 Unsubsidized Direct Loan recipients at proprietary institutions. Assuming 66 percent of these students will continue to be enrolled at the time these regulations become effective, 1,008,951 students will be required to receive the agreements or notices required in § 685.300(e) or (f). We anticipate that it will take proprietary institutions .17 hours (10 minutes) per student to develop these agreements or notices, research who is required to receive them, and forward the information accordingly for an increase in burden of 171,522 hours (1,008,951 students × .17 hours) under OMB Control Number 1845–0143. Requirements: Section 685.300(g) of the final regulations requires institutions to provide to the Secretary, copies of specified records connected to a claim filed in arbitration by or against the school regarding a borrower defense claim. The school must submit any records within 60 days of the filing by the school of such records to an arbitrator or upon receipt by the school of such records that were filed by someone other than the school, such as an arbitrator or student regarding a claim. Section 685.300(h) of the final regulations requires institutions to provide to the Secretary, copies of specified records connected to a claim filed in lawsuit by the school by a 76067 student or any party against the school regarding a borrower defense claim. The school must submit any records within 30 days of the filing or receipt of the complaint by the school or upon receipt by the school of rulings on a dipositive motion or final judgement. Burden Calculation: There will be burden on any school that meets the conditions for supplying students with the changes to any agreements. We estimate that 5 percent of the 1,959 proprietary schools, or 98 schools would be required to submit documentation to the Secretary to comply with the final regulations. We anticipate that each of the 98 schools will have an average of four filings there will be an average of four submissions for each filing. Because these are copies of documents required to be submitted to other parties we anticipate 5 burden hours to produce the copies and submit to the Secretary for an increase in burden of 7,840 hours (98 institutions × 4 filings × 4 submissions/filing × 5 hours) under OMB Control Number 1845–0143. The combined total increase in burden for § 685.300 is 179,362 hours under OMB Control Number 1845–0143. Consistent with the discussion above, the following chart describes the sections of the final regulations involving information collections, the information being collected, the collections that the Department will submit to OMB for approval and public comment under the PRA, and the estimated costs associated with the information collections. The monetized net costs of the increased burden on institutions, lenders, guaranty agencies, and borrowers, using wage data developed using BLS data, available at www.bls.gov/ncs/ect/sp/ecsuphst.pdf, is $9,458,484 as shown in the chart below. This cost was based on an hourly rate of $36.55 for institutions, lenders, and guaranty agencies and $16.30 for borrowers. COLLECTION OF INFORMATION Information collection OMB Control No. and estimated burden [change in burden] § 668.14—Program participation agreement. asabaliauskas on DSK3SPTVN1PROD with RULES Regulatory section The final regulation requires, as part of the program participation agreement, a school to provide to all enrolled students with a closed school discharge application and a written disclosure, describing the benefits and the consequences of a closed school discharge as an alternative to completing their educational program through a teachout plan after the Department initiates any action to terminate the participation of the school in any title IV, HEA program or after the occurrence of any of the events specified in § 668.14(b)(31) that require the institution to submit a teach-out plan. 1845–0022—This would be a revised collection. We estimate burden would increase by 1,953 hours. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Frm 00143 Fmt 4701 Sfmt 4700 E:\FR\FM\01NOR2.SGM 01NOR2 Estimated costs $71,382 76068 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations COLLECTION OF INFORMATION—Continued Regulatory section Information collection OMB Control No. and estimated burden [change in burden] § 668.41—Reporting and disclosure of information. The final regulation clarifies in § 668.41(h) reporting and disclosure requirements to provide that, for any fiscal year in which the median borrower of a proprietary institution had not paid down the balance of the borrower’s loans by at least one dollar, the institution must include a warning about that institution’s repayment outcomes in advertising and promotional materials. Additionally, the final regulation clarifies that certain actions and triggering events for financial protection may, under § 668.41(i), require disclosure to prospective and enrolled students. Both the actions and triggering events and the disclosure language are subject to consumer testing. The final regulations add a new paragraph 668.171(h) under which, in accordance with procedures to be established by the Secretary, an institution will notify the Secretary of any action or triggering event described in § 668.171(c) through (g) in the specified number of days after that action or event occurs. The final regulations add a new paragraph (f)(4) that requires an institution to provide the Secretary financial protection, such as an irrevocable letter of credit, upon the occurrence of an action or triggering event described in § 668.171(c)–(g) if that event warrants protection as determined under § 668.175(f)(4). The final regulations add a new paragraph § 682.211(i)(7) that requires a lender to grant a mandatory administrative forbearance to a borrower upon being notified by the Secretary that the borrower has submitted an application for a borrower defense discharge related to a FFEL Loan that the borrower intends to pay off through a Direct Loan Program Consolidation Loan for the purpose of obtaining relief under § 685.212(k) of the final regulations. The final regulations provide a second level of Departmental review for denied closed school discharge claims in the FFEL program. The final language requires a guaranty agency that denies a closed school discharge request to inform the borrower of the opportunity for a review of the guaranty agency’s decision by the Department, and an explanation of how the borrower may request such a review. The final regulations require the guaranty agency or the Department, upon resuming collection, to provide a FFEL borrower with another closed school discharge application, and an explanation of the requirements and procedures for obtaining the discharge. The final regulations describe the responsibilities of the guaranty agency if the borrower requests such a review. The final regulations authorize the Department, or a guaranty agency with the Department’s permission, to grant a closed school discharge to a FFEL borrower without a borrower application based on information in the Department’s or guaranty agency’s possession that the borrower did not subsequently re-enroll in any title IV-eligible institution within a period of three years after the school closed. 1845–0004—This would be a revised collection. We estimate burden would increase by 5,346 hours. 195,396 1845–0022—This is a revised collection. We estimate burden will increase by 3,028 hours. 110,673 1845–0022—This is a revised collection. We estimate burden would increase by 60,560 hours. 2,213,468 1845–0020—This is a revised collection. We estimate burden will increase by 5,784 hours. 211,405 1845–0020—This is a revised collection. We estimate burden will increase by 1,838 hours. 67,179 § 668.171—Financial responsibility— General. § 668.175—Alternative standards and requirements. § 682.211—Forbearance. asabaliauskas on DSK3SPTVN1PROD with RULES § 682.402—Death, disability, closed school, false certification, unpaid refunds, and bankruptcy payments. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Frm 00144 Fmt 4701 Sfmt 4700 E:\FR\FM\01NOR2.SGM 01NOR2 Estimated costs Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations 76069 COLLECTION OF INFORMATION—Continued Regulatory section Information collection OMB Control No. and estimated burden [change in burden] § 685.222—Borrower Defenses. The final regulation describes the steps an individual borrower must take to initiate a borrower defense claim. The final regulations also provide a framework for the borrower defense group process, including descriptions of the circumstances under which group borrower defense claims could be considered, and the process the Department will follow for borrower defenses for a group. The final regulations establish a process for review and determination of a borrower defense for groups identified by the Secretary for which the borrower defense is made with respect to Direct Loans to attend a school that has closed and has provided no financial protection currently available to the Secretary from which to recover any losses based on borrower defense claims, and for which there is no appropriate entity from which the Secretary can otherwise practicably recover such losses. The final regulations establish the process for groups identified by the Secretary for which the borrower defense is asserted with respect to Direct Loans to attend an open school. The final regulations require institutions, following the effective date of the regulations, to incorporate language into agreements allowing participation by Direct Loan students in class action lawsuits as well as predispute arbitration agreements. There is required agreement and notification language to be provided to affected students. Additionally, the final regulations require institutions to submit to the Secretary copies of arbitral records and judicial records within specified timeframes when the actions concern a borrower defense claim. 1845–0142—This is a new collection. We estimate burden will increase by 1,049 hours (249 Individual hours 800 Institutional hours). 33,299 1845–0143—This is a new collection. We estimate burden will increase by 179,362 hours. 6,555,681 § 685.300 Agreements between an eligible school and the Secretary for participation in the Direct Loan Program. necessary to ensure that institutions provide financial protection, for the benefit of students and taxpayers, against actions or events that threaten an institution’s ability to (1) meet its Final current and future financial obligations, Total final change in (2) continue as a going concern or Control No. burden burden hours continue to participate in the title IV, hours HEA programs, and (3) continue to 1845–0004 ........ 24,016 +5,346 deliver educational services. 1845–0020 ........ 8,249,520 +7,622 Accessible Format: Individuals with 1845–0022 ........ 2,281,511 +65,541 disabilities can obtain this document in 1845–0142 ........ 1,049 +1,049 an accessible format (e.g., braille, large 1845–0143 ........ 179,362 +179,362 print, audiotape, or compact disc) on Total .............. 10,735,458 +258,920 request to the person listed under FOR FURTHER INFORMATION CONTACT. Electronic Access to This Document: Assessment of Educational Impact The official version of this document is the document published in the Federal Under § 668.171(h) of the final Register. Free Internet access to the regulations, institutions are required to official edition of the Federal Register report to the Department certain events and the Code of Federal Regulations is or occurrences that they may also be available via the Federal Digital System required to report to the SEC. Under at: www.gpo.gov/fdsys. At this site you SEC rules and regulations, institutions can view this document, as well as all are generally required to report other documents of this Department information that would be material to published in the Federal Register, in stockholders, including certain text or Portable Document Format specified information, whereas the (PDF). To use PDF you must have Department has identified events and Adobe Acrobat Reader, which is occurrences unique to institutions of available free at the site. higher education that it believes could threaten an institution’s financial You may also access documents of the viability and for which it requires Department published in the Federal specific and perhaps more timely Register by using the article search reporting. We believe this reporting is feature at: www.federalregister.gov. asabaliauskas on DSK3SPTVN1PROD with RULES The total burden hours and change in burden hours associated with each OMB Control number affected by the final regulations follows: VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Frm 00145 Fmt 4701 Sfmt 4700 Estimated costs Specifically, through the advanced search feature at this site, you can limit your search to documents published by the Department. List of Subjects 34 CFR Part 30 Claims, Income taxes. 34 CFR Part 668 Administrative practice and procedure, Colleges and universities, Consumer protection, Grant programs— education, Loan programs—education, Reporting and recordkeeping requirements, Selective Service System, Student aid, Vocational education. 34 CFR Part 674 Loan programs—education, Reporting and recordkeeping, Student aid. 34 CFR Parts 682 and 685 Administrative practice and procedure, Colleges and universities, Loan programs—education, Reporting and recordkeeping requirements, Student aid, Vocational education. 34 CFR Parts 686 Administrative practice and procedure, Colleges and universities, Education, Elementary and Secondary education, Grant programs—education, E:\FR\FM\01NOR2.SGM 01NOR2 76070 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Reporting and recordkeeping requirements, Student aid. Dated: October 17, 2016. John B. King, Jr., Secretary of Education. For the reasons discussed in the preamble, the Secretary of Education amends parts 30, 668, 674, 682, 685, and 686 of title 34 of the Code of Federal Regulations as follows: PART 30—DEBT COLLECTION 1. The authority citation for part 30 continues to read as follows: ■ Authority: 20 U.S.C. 1221e–3(a)(1), and 1226a–1, 31 U.S.C. 3711(e), 31 U.S.C. 3716(b) and 3720A, unless otherwise noted. 2. Section 30.70 is revised to read as follows: ■ asabaliauskas on DSK3SPTVN1PROD with RULES § 30.70 How does the Secretary exercise discretion to compromise a debt or to suspend or terminate collection of a debt? (a)(1) The Secretary uses the standards in the FCCS, 31 CFR part 902, to determine whether compromise of a debt is appropriate if the debt arises under a program administered by the Department, unless compromise of the debt is subject to paragraph (b) of this section. (2) If the amount of the debt is more than $100,000, or such higher amount as the Department of Justice may prescribe, the Secretary refers a proposed compromise of the debt to the Department of Justice for approval, unless the compromise is subject to paragraph (b) of this section or the debt is one described in paragraph (e) of this section. (b) Under the provisions in 34 CFR 81.36, the Secretary may enter into certain compromises of debts arising because a recipient of a grant or cooperative agreement under an applicable Department program has spent some of these funds in a manner that is not allowable. For purposes of this section, neither a program authorized under the Higher Education Act of 1965, as amended (HEA), nor the Impact Aid Program is an applicable Department program. (c)(1) The Secretary uses the standards in the FCCS, 31 CFR part 903, to determine whether suspension or termination of collection action on a debt is appropriate. (2) Except as provided in paragraph (e), the Secretary— (i) Refers the debt to the Department of Justice to decide whether to suspend or terminate collection action if the amount of the debt outstanding at the time of the referral is more than $100,000 or such higher amount as the Department of Justice may prescribe; or VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (ii) May suspend or terminate collection action if the amount of the debt outstanding at the time of the Secretary’s determination that suspension or termination is warranted is less than or equal to $100,000 or such higher amount as the Department of Justice may prescribe. (d) In determining the amount of a debt under paragraph (a), (b), or (c) of this section, the Secretary deducts any partial payments or recoveries already received, and excludes interest, penalties, and administrative costs. (e)(1) Subject to paragraph (e)(2) of this section, under the provisions of 31 CFR part 902 or 903, the Secretary may compromise a debt in any amount, or suspend or terminate collection of a debt in any amount, if the debt arises under the Federal Family Education Loan Program authorized under title IV, part B, of the HEA, the William D. Ford Federal Direct Loan Program authorized under title IV, part D of the HEA, or the Perkins Loan Program authorized under title IV, part E, of the HEA. (2) The Secretary refers a proposed compromise, or suspension or termination of collection, of a debt that exceeds $1,000,000 and that arises under a loan program described in paragraph (e)(1) of this section to the Department of Justice for review. The Secretary does not compromise, or suspend or terminate collection of, a debt referred to the Department of Justice for review until the Department of Justice has provided a response to that request. (f) The Secretary refers a proposed resolution of a debt to the Government Accountability Office (GAO) for review and approval before referring the debt to the Department of Justice if— (1) The debt arose from an audit exception taken by GAO to a payment made by the Department; and (2) The GAO has not granted an exception from the GAO referral requirement. (g) Nothing in this section precludes— (1) A contracting officer from exercising his authority under applicable statutes, regulations, or common law to settle disputed claims relating to a contract; or (2) The Secretary from redetermining a claim. (h) Nothing in this section authorizes the Secretary to compromise, or suspend or terminate collection of, a debt— (1) Based in whole or in part on conduct in violation of the antitrust laws; or (2) Involving fraud, the presentation of a false claim, or misrepresentation on PO 00000 Frm 00146 Fmt 4701 Sfmt 4700 the part of the debtor or any party having an interest in the claim. (Authority: 20 U.S.C. 1082(a) (5) and (6), 1087a, 1087hh, 1221e–3(a)(1), 1226a–1, and 1234a, 31 U.S.C. 3711) PART 668—STUDENT ASSISTANCE GENERAL PROVISIONS 3. The authority citation for part 668 is revised to read as follows: ■ Authority: 20 U.S.C. 1001–1003, 1070g, 1085, 1088, 1091, 1092, 1094, 1099c, 1099c– 1, 1221–3, and 1231a, unless otherwise noted. 4. Section 668.14 is amended: A. In paragraph (b)(30)(ii)(C), by removing the word ‘‘and’’. ■ B. In paragraph (b)(31)(v), by removing the period and adding in its place ‘‘; and’’. ■ C. By adding paragraph (b)(32). The addition reads as follows: ■ ■ § 668.14 Program participation agreement. * * * * * (b) * * * (32) The institution will provide all enrolled students with a closed school discharge application and a written disclosure, describing the benefits and consequences of a closed school discharge as an alternative to completing their educational program through a teach-out agreement, as defined in 34 CFR 602.3, immediately upon submitting a teach-out plan after the occurrence of any of the following events: (i) The initiation by the Secretary of an action under 34 CFR 600.41 or subpart G of this part or the initiation of an emergency action under § 668.83, to terminate the participation of an institution in any title IV, HEA program. (ii) The occurrence of any of the events in paragraph (b)(31)(ii) through (v) of this section. * * * * * ■ 5. Section 668.41 is amended by adding paragraphs (h) and (i) and revising the authority citation to read as follows: § 668.41 Reporting and disclosure of information. * * * * * (h) Loan repayment warning for proprietary institutions—(1) Calculation of loan repayment rate. For each award year, the Secretary calculates a proprietary institution’s loan repayment rate, for the cohort of borrowers who entered repayment on their FFEL or Direct Loans at any time during the twoyear cohort period, using the methodology in § 668.413(b)(3), provided that, for the purpose of this paragraph (h)— E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations (i) The reference to ‘‘program’’ in § 668.413(b)(3)(vi) is read to refer to ‘‘institution’’; (ii) ‘‘Award year’’ means the 12month period that begins on July 1 of one year and ends on June 30 of the following year; (iii) ‘‘Borrower’’ means a student who received a FFEL or Direct Loan for enrolling in a gainful employment program at the institution; and (iv) ‘‘Two-year cohort period’’ is defined as set forth in § 668.402. (2) Issuing and appealing loan repayment rates. (i) For each award year, the Secretary notifies an institution of its final loan repayment rate. (ii) If an institution’s final loan repayment rate shows that the median borrower has not either fully repaid all FFEL or Direct Loans received for enrollment in the institution or made loan payments sufficient to reduce by at least one dollar the outstanding balance of each of the borrower’s FFEL or Direct Loans received for enrollment in the institution— (A) Using the calculation described in paragraph (h)(4)(ii) of this section, the institution may submit an appeal to the Secretary within 15 days of receiving notification of its final loan repayment rate; and (B) The Secretary will notify the institution if the appeal is— (1) Granted and the institution qualifies for an exemption from the warning requirement under paragraph (h)(4) of this section; or (2) Not granted, and the institution must comply with the warning requirement under paragraph (h)(3) of this section. (3) Loan repayment warning—(i) Promotional materials. (A) Except as provided in paragraph (h)(4) of this section, for any award year in which the institution’s loan repayment rate shows that the median borrower has not either fully repaid, or made loan payments sufficient to reduce by at least one dollar the outstanding balance of, each of the borrower’s FFEL or Direct Loans received for enrollment in the institution, the institution must, in all promotional materials that are made available to prospective or enrolled students by or on behalf of the institution, include a loan repayment warning in a form, place, and manner prescribed by the Secretary in a notice published in the Federal Register. The warning language must read: ‘‘U.S. Department of Education Warning: A majority of recent student loan borrowers at this school are not paying down their loans,’’ unless stated otherwise by the Secretary in a notice VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 published in the Federal Register. Before publishing that notice, the Secretary may conduct consumer testing to help ensure that the warning is meaningful and helpful to students. (B) Promotional materials include, but are not limited to, an institution’s Web site, catalogs, invitations, flyers, billboards, and advertising on or through radio, television, video, print media, social media, or the Internet. (C) The institution must ensure that all promotional materials, including printed materials, about the institution are accurate and current at the time they are published, approved by a State agency, or broadcast. (ii) Clarity of warning. The institution must ensure that the warning is prominent, clear, and conspicuous. The warning is not prominent, clear, and conspicuous if it is difficult to read or hear, or placed where it can be easily overlooked. In written materials, including email, Internet advertising and promotional materials, print media, and other advertising or hard-copy promotional materials, the warning must be included on the cover page or home page and any other pages with information on a program of study and any pages with information on costs and financial aid. For television and video materials, the warning must be both spoken and written simultaneously. The Secretary may require the institution to modify its promotional materials, including its Web site, if the warning is not prominent, clear, and conspicuous. (4) Exemptions. An institution is not required to provide a warning under paragraph (h)(3) of this section based on a final loan repayment rate for that award year if— (i) That rate is based on fewer than 10 borrowers in the cohort described in paragraph (h)(1) of this section; or (ii) The institution demonstrates to the Secretary’s satisfaction that not all of its programs constitute GE programs and that if the borrowers in the non-GE programs were included in the calculation of the loan repayment rate, the loan repayment rate would show that the median borrower has made loan payments sufficient to reduce by at least one dollar the outstanding balance of each of the borrower’s FFEL or Direct Loans received for enrollment in the institution. (i) Financial protection disclosures— (1) General. An institution must deliver a disclosure to enrolled and prospective students in the form and manner described in paragraph (i)(3), (4), and (5) of this section, and post that disclosure to its Web site as described in paragraph (i)(6) of this section, within 30 days of notifying the Secretary under PO 00000 Frm 00147 Fmt 4701 Sfmt 4700 76071 § 668.171(h) of the occurrence of a triggering event or events identified pursuant to paragraph (i)(2) of this section. The requirements in this paragraph (i) apply for the 12-month period following the date the institution notifies the Secretary under § 668.171(h) of a triggering event or events identified under paragraph (i)(2). (2) Triggering events. The Secretary will conduct consumer testing to inform the identification of events for which a disclosure is required. The Secretary will consumer test each of the events identified in § 668.171(c) through (g), as well as other events that result in an institution being required to provide financial protection to the Department, to determine which of these events are most meaningful to students in their educational decision-making. The Secretary will identify the triggering events for which a disclosure is required under paragraph (i)(1) in a document published in the Federal Register. (3) Form of disclosure. The Secretary will conduct consumer testing to ensure the form of the disclosure is meaningful and helpful to students. The Secretary will specify the form and placement of the disclosure in a notice published in the Federal Register following the consumer testing. (4) Delivery to enrolled students. An institution must deliver the disclosure required under this paragraph (i) to each enrolled student in writing by— (i) Hand-delivering the disclosure as a separate document to the student individually or as part of a group presentation; or (ii)(A) Sending the disclosure to the student’s primary email address or delivering the disclosure through the electronic method used by the institution for communicating with the student about institutional matters; and (B) Ensuring that the disclosure is the only substantive content in the message sent to the student under this paragraph unless the Secretary specifies additional, contextual language to be included in the message. (5) Delivery to prospective students. An institution must deliver the disclosure required under this paragraph (i) to a prospective student before that student enrolls, registers, or enters into a financial obligation with the institution by— (i) Hand-delivering the disclosure as a separate document to the student individually, or as part of a group presentation; or (ii)(A) Sending the disclosure to the student’s primary email address or delivering the disclosure through the electronic method used by the institution for communicating with E:\FR\FM\01NOR2.SGM 01NOR2 76072 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations prospective students about institutional matters; and (B) Ensuring that the disclosure is the only substantive content in the message sent to the student under this paragraph unless the Secretary specifies additional, contextual language to be included in the message. (6) Institutional Web site. An institution must prominently provide the disclosure required under this paragraph (i) in a simple and meaningful manner on the home page of the institution’s Web site. * * * * * (Authority: 20 U.S.C. 1092, 1094, 1099c) 6. Section 668.71 is amended in paragraph (c), in the second sentence of the definition of ‘‘Misrepresentation’’, by removing the word ‘‘deceive’’ and adding in its place the words ‘‘mislead under the circumstances’’ and by adding a fourth sentence. The addition reads as follows: ■ § 668.71 Scope and special definitions. * * * * * (c) * * * Misrepresentation: * * * Misrepresentation includes any statement that omits information in such a way as to make the statement false, erroneous, or misleading. * * * * * ■ 7. Section 668.90 is amended by revising paragraph (a)(3) to read as follows: asabaliauskas on DSK3SPTVN1PROD with RULES § 668.90 Initial and final decisions. (a) * * * (3) Notwithstanding the provisions of paragraph (a)(2) of this section— (i) If, in a termination action against an institution, the hearing official finds that the institution has violated the provisions of § 668.14(b)(18), the hearing official also finds that termination of the institution’s participation is warranted; (ii) If, in a termination action against a third-party servicer, the hearing official finds that the servicer has violated the provisions of § 668.82(d)(1), the hearing official also finds that termination of the institution’s participation or servicer’s eligibility, as applicable, is warranted; (iii) In an action brought against an institution or third-party servicer that involves its failure to provide a letter of credit or other financial protection under § 668.15 or § 668.171(c) through (g), the hearing official finds that the amount of the letter of credit or other financial protection established by the Secretary under § 668.175(f)(4) is appropriate, unless the institution can demonstrate that the amount was not warranted because— VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (A) For financial protection demanded based on events or conditions described in § 668.171(c) through (f), the events or conditions no longer exist or have been resolved or the institution demonstrates that it has insurance that will cover the debts and liabilities that arise from the triggering event or condition, or, for a condition or event described in § 668.171(c)(1)(iii) (teach out) or (iv) (gainful employment eligibility loss), the amount of educationally related expenses reasonably attributable to the programs or location is greater than the amount calculated in accordance with Appendix C of subpart L of this part. The institution can demonstrate that insurance covers risk by presenting the Department with a statement from the insurer that the institution is covered for the full or partial amount of the liability in question; (B) For financial protection demanded based on a suit described in § 668.171(c)(1)(i) that does not state a specific amount of relief and on which the court has not ruled on the amount of relief, the institution demonstrates that, accepting the facts alleged as true, and assuming the claims asserted are fully successful, the action pertains to a period, program, or location for which the maximum potential relief is less than the amount claimed or the amount determined under § 668.171(c)(2)(ii); (C) For financial protection demanded based on the ground identified in § 668.171(g), the factor or event does not and will not have a material adverse effect on the financial condition, business, or results of operations of the institution; (D)(1) For financial protection demanded under § 668.175(f)(4)(i), the institution does not participate and has not participated for the prior fiscal year in a title IV, HEA loan program; and (2) For any financial protection demanded of an institution described in paragraph (a)(3)(iii)(D)(1) of this section, and any portion of financial protection demanded of any other institution greater than 10 percent of the amount of title IV, HEA funds received by the institution in its most recently completed fiscal year— (i) The risk of loss to the Secretary on the grounds demonstrated by the Secretary does not exist; (ii) The loss as demonstrated by the Secretary is not reasonably likely to arise within the next 18 months; or (iii) The amount is unnecessary to protect, or contrary to, the Federal interest; (E) The institution has proffered alternative financial protection that provides students and the Department PO 00000 Frm 00148 Fmt 4701 Sfmt 4700 adequate protection against losses resulting from the risks identified by the Secretary. In the Secretary’s discretion, adequate protection may consist of one or more of the following— (1) An agreement with the Secretary that a portion of the funds due to the institution under a reimbursement or heightened cash monitoring funding arrangement will be temporarily withheld in such amounts as will meet, no later than the end of a nine-month period, the amount of the required financial protection demanded; or (2) Other form of financial protection specified by the Secretary in a notice published in the Federal Register. (iv) In a termination action taken against an institution or third-party servicer based on the grounds that the institution or servicer failed to comply with the requirements of § 668.23(c)(3), if the hearing official finds that the institution or servicer failed to meet those requirements, the hearing official finds that the termination is warranted; (v)(A) In a termination action against an institution based on the grounds that the institution is not financially responsible under § 668.15(c)(1), the hearing official finds that the termination is warranted unless the institution demonstrates that all applicable conditions described in § 668.15(d)(4) have been met; and (B) In a termination or limitation action against an institution based on the grounds that the institution is not financially responsible— (1) Upon proof of the conditions in § 668.174(a), the hearing official finds that the limitation or termination is warranted unless the institution demonstrates that all the conditions in § 668.175(f) have been met; and (2) Upon proof of the conditions in § 668.174(b)(1), the hearing official finds that the limitation or termination is warranted unless the institution demonstrates that all applicable conditions described in § 668.174(b)(2) or § 668.175(g) have been met. * * * * * ■ 8. Section 668.93 is amended by redesignating paragraphs (h) and (i) as paragraphs (i) and (j), respectively, and adding a new paragraph (h) to read as follows: § 668.93 Limitation. * * * * * (h) A change in the participation status of the institution from fully certified to participate to provisionally certified to participate under § 668.13(c). * * * * * ■ 9. Section 668.171 is revised to read as follows: E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES § 668.171 General. (a) Purpose. To begin and to continue to participate in any title IV, HEA program, an institution must demonstrate to the Secretary that it is financially responsible under the standards established in this subpart. As provided under section 498(c)(1) of the HEA, the Secretary determines whether an institution is financially responsible based on the institution’s ability to— (1) Provide the services described in its official publications and statements; (2) Meet all of its financial obligations; and (3) Provide the administrative resources necessary to comply with title IV, HEA program requirements. (b) General standards of financial responsibility. Except as provided under paragraphs (e) and (f) of this section, the Secretary considers an institution to be financially responsible if the Secretary determines that— (1) The institution’s Equity, Primary Reserve, and Net Income ratios yield a composite score of at least 1.5, as provided under § 668.172 and appendices A and B to this subpart; (2) The institution has sufficient cash reserves to make required returns of unearned title IV, HEA program funds, as provided under § 668.173; (3) The institution is able to meet all of its financial obligations and otherwise provide the administrative resources necessary to comply with title IV, HEA program requirements. An institution may not be able to meet its financial or administrative obligations if it is subject to an action or event described in paragraph (c), (d), (e), (f), or (g) of this section. The Secretary considers those actions or events in determining whether the institution is financially responsible only if they occur on or after July 1, 2017; and (4) The institution or persons affiliated with the institution are not subject to a condition of past performance under § 668.174(a) or (b). (c) Debts, liabilities, and losses. (1) Except as provided under paragraph (h)(3) of this section, an institution is not able to meet its financial or administrative obligations under paragraph (b)(3) of this section if, after the end of the fiscal year for which the Secretary has most recently calculated an institution’s composite score, the institution is subject to one or more of the following actions or triggering events, and as a result of the actual or potential debts, liabilities, or losses that have stemmed or may stem from those actions or events, the institution’s recalculated composite score is less than 1.0, as determined by the Secretary under paragraph (c)(2) of this section: VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (i) Debts and borrower defense-related lawsuits. (A) The institution is required to pay any debt or incur any liability arising from a final judgment in a judicial proceeding or from an administrative proceeding or determination, or from a settlement; or (B) The institution is being sued in an action brought on or after July 1, 2017 by a Federal or State authority for financial relief on claims related to the making of the Direct Loan for enrollment at the school or the provision of educational services and the suit has been pending for 120 days. (ii) Other litigation. The institution is being sued in an action brought on or after July 1, 2017 that is not described in paragraph (c)(1)(i)(B) of this section and— (A) The institution has filed a motion for summary judgment or summary disposition and that motion has been denied or the court has issued an order reserving judgment on the motion; (B) The institution has not filed a motion for summary judgment or summary disposition by the deadline set for such motions by the court or agreement of the parties; or (C) If the court did not set a deadline for filing a motion for summary judgment and the institution did not file such a motion, the court has set a pretrial conference date or trial date and the case is pending on the earlier of those two dates. (iii) Accrediting agency actions. The institution was required by its accrediting agency to submit a teach-out plan, for a reason described in § 602.24(c)(1), that covers the closing of the institution or any of its branches or additional locations. (iv) Gainful employment. As determined annually by the Secretary, the institution has gainful employment programs that, under § 668.403, could become ineligible based on their final D/ E rates for the next award year. (v) Withdrawal of owner’s equity. For a proprietary institution whose composite score is less than 1.5, any withdrawal of owner’s equity from the institution by any means, including by declaring a dividend, unless the transfer is to an entity included in the affiliated entity group on whose basis the institution’s composite score was calculated. (2) Recalculating the composite score—(i) General. Unless the institution demonstrates to the satisfaction of the Secretary that the event or condition has had or will have no effect on the assets and liabilities of the institution under paragraph (g)(3)(iv) of this section, as specified in Appendix C of this subpart, the Secretary PO 00000 Frm 00149 Fmt 4701 Sfmt 4700 76073 recognizes and accounts for the actual or potential losses associated with the actions or events under paragraph (c)(1) of this section and, based on that accounting, recalculates the institution’s most recent composite score. The recalculation will occur regularly after associated actions or events are reported to the Secretary. The Secretary recalculates the composite score under this paragraph using the financial statements on which the institution’s composite score has been calculated under § 668.172. (ii) Calculation of potential loss— debts and borrower defense-related lawsuits. For a debt or a suit described in paragraph (c)(1)(i) of this section, the amount of loss is— (A) The amount of debt; (B) For a suit, the amount set by a court ruling, or, in the absence of a court ruling— (1) The amount of relief claimed in the complaint; (2) If the complaint demands no specific amount of relief, the amount stated in any final written demand issued by the agency to the institution prior to the suit or a lesser amount that the agency offers to accept in settlement of any financial demand in the suit; or (3) If the agency stated no specific demand in the complaint, in a pre-filing demand, or in a written offer of settlement, the amount of tuition and fees received by the institution during the period, and for the program or location, described in the allegations in the complaint. (iii) Calculation of potential loss— other litigation. For any suit described in paragraph (c)(1)(ii) of this section, the amount of loss is the amount set by a court ruling, or, in the absence of a court ruling— (A) The amount of relief claimed in the complaint; (B) If the complaint demands no specific amount of relief, the amount stated in any final written demand by the claimant to the institution prior to the suit or a lesser amount that the plaintiff offers to accept in settlement of any financial demand in the suit; or (C) If the complainant stated no specific demand in the complaint, in a pre-filing demand, or in a written offer of settlement, the amount of the claim as stated in a response to a discovery request, including an expert witness report. (iv) Calculation of potential loss— other events. (A) For a closed location or institution, or the potential loss of eligibility for gainful employment programs, as described in paragraph (c)(1)(iii) or (iv), the amount of loss is the amount of title IV, HEA program E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76074 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations funds the institution received in its most recently completed fiscal year for that location or institution, or for those GE programs. (B) For the withdrawal of owner’s equity, described in paragraph (c)(1)(v) of this section, the amount of loss is the amount transferred to any entity other than the institution. (d) Non-title IV revenue. Except as provided under paragraph (h)(3) of this section, a proprietary institution is not able to meet its financial or administrative obligations under paragraph (b)(3) of this section if, for its most recently completed fiscal year, the institution did not derive at least 10 percent of its revenue from sources other than title IV, HEA program funds, as provided under § 668.28(c). (e) Publicly traded institutions. Except as provided under paragraph (h)(3) of this section, a publicly traded institution is not able to meet its financial or administrative obligations under paragraph (b)(3) of this section if the institution is currently subject to one or more of the following actions or events: (1) SEC actions. The SEC warns the institution that it may suspend trading on the institution’s stock. (2) SEC reports. The institution failed to file a required annual or quarterly report with the SEC within the time period prescribed for that report or by any extended due date under 17 CFR 240.12b–25. (3) Exchange actions. The exchange on which the institution’s stock is traded notifies the institution that it is not in compliance with exchange requirements, or its stock is delisted. (f) Cohort default rates. Except as provided under paragraph (h)(3) of this section, an institution is not able to meet its financial or administrative obligations under paragraph (b)(3) of this section if the institution’s two most recent official cohort default rates are 30 percent or greater, as determined under subpart N of this part, unless— (1) The institution files a challenge, request for adjustment, or appeal under that subpart with respect to its rates for one or both of those fiscal years; and (2) That challenge, request, or appeal remains pending, results in reducing below 30 percent the official cohort default rate for either or both years, or precludes the rates from either or both years from resulting in a loss of eligibility or provisional certification. (g) Discretionary factors or events. Except as provided under paragraph (h)(3) of this section, an institution is not able to meet its financial or administrative obligations under paragraph (b)(3) of this section if the VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 Secretary demonstrates that there is an event or condition that is reasonably likely to have a material adverse effect on the financial condition, business, or results of operations of the institution, including but not limited to whether— (1) There is a significant fluctuation between consecutive award years, or a period of award years, in the amount of Direct Loan or Pell Grant funds, or a combination of those funds, received by the institution that cannot be accounted for by changes in those programs; (2) The institution is cited by a State licensing or authorizing agency for failing State or agency requirements; (3) The institution fails a financial stress test developed or adopted by the Secretary to evaluate whether the institution has sufficient capital to absorb losses that may be incurred as a result of adverse conditions and continue to meet its financial obligations to the Secretary and students; (4) As calculated by the Secretary, the institution has high annual dropout rates; (5) The institution is or was placed on probation or issued a show-cause order, or placed on an accreditation status that poses an equivalent or greater risk to its accreditation, by its accrediting agency for failing to meet one or more of the agency’s standards; (6)(i) The institution violated a provision or requirement in a loan agreement; and (ii) As provided under the terms of a security or loan agreement between the institution and the creditor, a monetary or nonmonetary default or delinquency event occurs, or other events occur, that trigger, or enable the creditor to require or impose on the institution, an increase in collateral, a change in contractual obligations, an increase in interest rates or payments, or other sanctions, penalties, or fees; (7) The institution has pending claims for borrower relief discharge under § 685.206 or § 685.222; or (8) The Secretary expects to receive a significant number of claims for borrower relief discharge under § 685.206 or § 685.222 as a result of a lawsuit, settlement, judgement, or finding from a State or Federal administrative proceeding. (h) Reporting requirements. (1) In accordance with procedures established by the Secretary, an institution must notify the Secretary of any of the following actions or events identified in paragraphs (c) through (g) of this section no later than— (i) For lawsuits and for other actions or events described in paragraph (c)(1)(i) of this section— PO 00000 Frm 00150 Fmt 4701 Sfmt 4700 (A) For lawsuits, 10 days after the institution is served with the complaint and 10 days after the suit has been pending for 120 days; and (B) For debts arising from lawsuits and for other actions or events, 10 days after a payment was required or a liability was incurred. (ii) For lawsuits described in paragraph (c)(1)(ii) of this section— (A) Ten days after the institution is served with the complaint; (B) Ten days after the court sets the dates for the earliest of the events described in paragraph (c)(1)(ii) of this section, provided that, if the deadline is set by procedural rules, notice of the applicable deadline must be included with notice of the service of the complaint; and (C) Ten days after the earliest of the applicable events occurs; (iii) For an accrediting agency action described in paragraph (c)(1)(iii) of this section, 10 days after the institution is notified by its accrediting agency that it must submit a teach-out plan; (iv) For a withdrawal of owner’s equity described in paragraph (c)(1)(v) of this section, 10 days after the withdrawal is made; (v) For the non-title IV revenue provision in paragraph (d) of this section, 45 days after the end of the institution’s fiscal year, as provided in § 668.28(c)(3); (vi) For the SEC and stock exchange provisions for publicly traded institutions in paragraph (e), 10 days after the SEC or exchange warns, notifies, or takes an action against the institution, or 10 days after any extension granted by the SEC; (vii) For State or agency actions in paragraph (g)(2) of this section, 10 days after the institution is cited for violating a State or agency requirement; (viii) For probation or show cause actions under paragraph (g)(5) of this section, 10 days after the institution’s accrediting agency places the institution on that status; or (ix) For the loan agreement provisions in paragraph (g)(6) of this section, 10 days after a loan violation occurs, the creditor waives the violation, or the creditor imposes sanctions or penalties in exchange or as a result of the waiver. (2) The Secretary may take an administrative action under paragraph (k) of this section against the institution if it fails to provide timely notice under this paragraph (h). (3) In its notice to the Secretary, the institution may demonstrate that— (i) For a suit by a Federal or State agency described in paragraph (c)(1)(i)(B) of this section, the amount claimed in the complaint or determined E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations under paragraph (c)(2)(ii) of this section exceeds the potential recovery because the allegations in the complaint, if accepted as true, and the claims asserted, if fully successful, cannot produce relief in the amount claimed or, if no amount was claimed, the amount deemed under paragraph (c)(2)(ii) because they pertain to a period, program, or location for which the full recovery possible is a lesser amount; (ii) The reported withdrawal of owner’s equity under paragraph (c)(1)(v) of this section was used exclusively to meet tax liabilities of the institution or its owners for income derived from the institution; (iii) The reported violation of a provision or requirement in a loan agreement under paragraph (g)(6) of this section was waived by the creditor. However, if the creditor imposes additional constraints or requirements as a condition of waiving the violation, or imposes penalties or requirements under paragraph (g)(6)(ii) of this section, the institution must identify and describe those penalties, constraints, or requirements and may demonstrate that complying with those actions will not adversely affect the institution’s ability to meet its current and future financial obligations; or (iv) The action or event reported under this paragraph (h) no longer exists or has been resolved or the institution has insurance that will cover part or all of the debts and liabilities that arise at any time from that action or event. (i) Public institutions. (1) The Secretary considers a domestic public institution to be financially responsible if the institution— (i)(A) Notifies the Secretary that it is designated as a public institution by the State, local, or municipal government entity, tribal authority, or other government entity that has the legal authority to make that designation; and (B) Provides a letter from an official of that State or other government entity confirming that the institution is a public institution; and (ii) Is not subject to a condition of past performance under § 668.174. (2) The Secretary considers a foreign public institution to be financially responsible if the institution— (i)(A) Notifies the Secretary that it is designated as a public institution by the country or other government entity that has the legal authority to make that designation; and (B) Provides documentation from an official of that country or other government entity confirming that the institution is a public institution and is backed by the full faith and credit of the country or other government entity; and VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (ii) Is not subject to a condition of past performance under § 668.174. (j) Audit opinions. Even if an institution satisfies all of the general standards of financial responsibility under paragraph (b) of this section, the Secretary does not consider the institution to be financially responsible if, in the institution’s audited financial statements, the opinion expressed by the auditor was an adverse, qualified, or disclaimed opinion, or the auditor expressed doubt about the continued existence of the institution as a going concern, unless the Secretary determines that a qualified or disclaimed opinion does not significantly bear on the institution’s financial condition. (k) Administrative actions. If the Secretary determines that an institution is not financially responsible under the standards and provisions of this section or under an alternative standard in § 668.175, or the institution does not submit its financial and compliance audits by the date and in the manner required under § 668.23, the Secretary may— (1) Initiate an action under subpart G of this part to fine the institution, or limit, suspend, or terminate the institution’s participation in the title IV, HEA programs; or (2) For an institution that is provisionally certified, take an action against the institution under the procedures established in § 668.13(d). (Authority: 20 U.S.C. 1094 and 1099c and section 4 of Pub. L. 95–452, 92 Stat. 1101– 1109) 10. Section 668.175 is amended by: A. Revising paragraphs (c) and (d). B. Removing and reserving paragraph (e). ■ C. Revising paragraph (f). ■ D. Adding paragraph (h). ■ E. Revising the authority citation. The revisions and addition read as follows: ■ ■ ■ § 668.175 Alternative standards and requirements. * * * * * (c) Letter of credit alternative for participating institutions. A participating institution that is not financially responsible either because it does not satisfy one or more of the standards of financial responsibility under § 668.171(b) through (g), or because of an audit opinion described under § 668.171(j), qualifies as a financially responsible institution by submitting an irrevocable letter of credit or other form of financial protection specified by the Secretary in a notice published in the Federal Register, that is acceptable and payable to the PO 00000 Frm 00151 Fmt 4701 Sfmt 4700 76075 Secretary, for an amount determined by the Secretary that is not less than onehalf of the title IV, HEA program funds received by the institution during its most recently completed fiscal year. (d) Zone alternative. (1) A participating institution that is not financially responsible solely because the Secretary determines that its composite score under § 668.172 is less than 1.5 may participate in the title IV, HEA programs as a financially responsible institution for no more than three consecutive years, beginning with the year in which the Secretary determines that the institution qualifies under this alternative. (i)(A) An institution qualifies initially under this alternative if, based on the institution’s audited financial statement for its most recently completed fiscal year, the Secretary determines that its composite score is in the range from 1.0 to 1.4; and (B) An institution continues to qualify under this alternative if, based on the institution’s audited financial statement for each of its subsequent two fiscal years, the Secretary determines that the institution’s composite score is in the range from 1.0 to 1.4. (ii) An institution that qualified under this alternative for three consecutive years, or for one of those years, may not seek to qualify again under this alternative until the year after the institution achieves a composite score of at least 1.5, as determined by the Secretary. (2) Under the zone alternative, the Secretary— (i) Requires the institution to make disbursements to eligible students and parents, and to otherwise comply with the provisions, under either the heightened cash monitoring or reimbursement payment method described in § 668.162; (ii) Requires the institution to provide timely information regarding any of the following oversight and financial events— (A) Any event that causes the institution, or related entity as defined in Accounting Standards Codification (ASC) 850, to realize any liability that was noted as a contingent liability in the institution’s or related entity’s most recent audited financial statement; or (B) Any losses that are unusual in nature or infrequently occur, or both, as defined in accordance with Accounting Standards Update (ASU) No. 2015–01 and ASC 225; (iii) May require the institution to submit its financial statement and compliance audits earlier than the time specified under § 668.23(a)(4); and E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76076 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations (iv) May require the institution to provide information about its current operations and future plans. (3) Under the zone alternative, the institution must— (i) For any oversight or financial event described in paragraph (d)(2)(ii) of this section for which the institution is required to provide information, in accordance with procedures established by the Secretary, notify the Secretary no later than 10 days after that event occurs; and (ii) As part of its compliance audit, require its auditor to express an opinion on the institution’s compliance with the requirements under the zone alternative, including the institution’s administration of the payment method under which the institution received and disbursed title IV, HEA program funds. (4) If an institution fails to comply with the requirements under paragraph (d)(2) or (3) of this section, the Secretary may determine that the institution no longer qualifies under this alternative. * * * * * (f) Provisional certification alternative. (1) The Secretary may permit an institution that is not financially responsible to participate in the title IV, HEA programs under a provisional certification for no more than three consecutive years if, as determined annually by the Secretary— (i) The institution is not financially responsible because it does not satisfy the general standards under § 668.171(b)(1) or (3), its recalculated composite score under § 668.171(c)(2) is less than 1.0, is subject to an action or event under § 668.171(d), (e), (f),or (g) or because of an audit opinion described in § 668.171(i); or (ii) The institution is not financially responsible because of a condition of past performance, as provided under § 668.174(a), and the institution demonstrates to the Secretary that it has satisfied or resolved that condition. (2) Under this alternative, the institution must— (i) Provide to the Secretary an irrevocable letter of credit that is acceptable and payable to the Secretary, agree to a set-aside under paragraph (h) of this section, or, at the Secretary’s discretion, provide another form of financial protection specified by the Secretary in a notice published in the Federal Register, for an amount determined by the Secretary under paragraph (f)(4) of this section, except that this requirement does not apply to a public institution; and VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (ii) Comply with the provisions under the zone alternative, as provided under paragraph (d)(2) and (3). (3) If at the end of the period for which the Secretary provisionally certified the institution, the institution is still not financially responsible, the Secretary— (i) May permit the institution to participate under a provisional certification, but— (A) May require the institution, or one or more persons or entities that exercise substantial control over the institution, as determined under § 668.174(b)(1) and (c), or both, to provide to the Secretary financial protection for an amount determined by the Secretary under paragraph (f)(4) of this section; and (B) May require one or more of the persons or entities that exercise substantial control over the institution, as determined under § 668.174(b)(1) and (c), to be jointly or severally liable for any liabilities that may arise from the institution’s participation in the title IV, HEA programs; and (ii) May permit the institution to continue to participate under a provisional certification but requires the institution to provide, or continue to provide, the financial protection resulting from an event described in § 668.171(c) through (g) until the institution meets the requirements of paragraph (f)(5) of this section. (4)(i) The institution must provide to the Secretary the financial protection described under paragraph (f)(2)(i) in an amount that, together with the amount of any financial protection that the institution has already provided if that protection covers the period described in paragraph (f)(5) of this section, equals, for a composite score calculated under § 668.172, a composite score recalculated under § 668.171(c)(2), or for any other reason that the institution is not financially responsible— (A) Ten percent of the total amount of title IV, HEA program funds received by the institution during its most recently completed fiscal year; and (B) Any additional amount that the Secretary demonstrates is needed under paragraph (f)(4)(ii) of this section. (ii) The Secretary determines the amount specified in paragraph (f)(4)(i)(B) of this section that must be provided by the institution in addition to the amount specified in paragraph (f)(4)(i)(A) of this section, and must ensure that the total amount of financial protection provided under paragraph (f)(4)(i) of this section is sufficient to fully cover any estimated losses. The PO 00000 Frm 00152 Fmt 4701 Sfmt 4700 Secretary may reduce the amount required under paragraph (f)(4)(i)(B) only if an institution demonstrates that this amount is unnecessary to protect, or is contrary to, the Federal interest. (5) The Secretary maintains the full amount of the financial protection provided by the institution under paragraph (f)(4) of this section until the Secretary first determines that the institution has— (i) A composite score of 1.0 or greater based on the review of the audited financial statements for the fiscal year in which all losses from any event described in § 668.171(c), (d), (e), (f), or (g) on which financial protection was required have been fully recognized; or (ii) A recalculated composite score of 1.0 or greater, and any event or condition described in § 668.171(d), (e), (f), or (g) has ceased to exist. * * * * * (h) Set-aside. If an institution does not provide a letter of credit or financial protection acceptable to the Secretary for the amount required under paragraph (d) or (f) of this section within 45 days of the Secretary’s request, the Secretary offsets the amount of title IV, HEA program funds that an institution is eligible to receive in a manner that ensures that, no later than the end of a nine-month period, the total amount offset equals the amount of financial protection the institution would otherwise provide. The Secretary uses the funds to satisfy the debt and liabilities owed to the Secretary that are not otherwise paid directly by the institution, and provides to the institution any funds not used for this purpose during the period for which the financial protection was required, or provides the institution any remaining funds if the institution subsequently submits the financial protection originally required under paragraph (d) or (f) of this section. * * * * * (Authority: 20 U.S.C. 1094 and 1099c) 11. Section 668.176 is added to subpart L to read as follows: ■ § 668.176 Severability. If any provision of this subpart or its application to any person, act, or practice is held invalid, the remainder of the subpart or the application of its provisions to any person, act, or practice will not be affected thereby. (Authority: 20 U.S.C. 1094, 1099c) 12. Appendix C to subpart L of part 668 is added to read as follows: ■ E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations 76077 Appendix C to Subpart L of Part 668- Balance Sheet and Income Statement Adjustments for Recalculating Composite Expenses Owners Expenses Equity #13, Total #13, Total Assets Assets Adjusting Entries NA NA #32, Total based on the changes to #27 Total Income and Line #32 Total expenses, the #32, Total Expenses (expense allowance) allowance) Expenses (expense items may be recalculated: #34 Net Income VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 PO 00000 Frm 00153 Fmt 4701 Sfmt 4725 E:\FR\FM\01NOR2.SGM 01NOR2 ER01NO16.001</GPH> asabaliauskas on DSK3SPTVN1PROD with RULES #36 Net Income After Taxes, #38 Net Income, #22 Retained Earnings, #23 Tota I Owner's Equity, and #24 Tota I Liabilities and Owner's Equity 76078 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations 13. The authority citation for part 674 continues to read as follows: ■ Authority: 20 U.S.C. 1070g, 1087aa— 1087hh, unless otherwise noted. 14. Section 674.33 is amended by: A. Revising paragraph (g)(3). B. Redesignating paragraphs (g)(8)(vi) through (ix) as paragraphs (g)(8)(vii) through (x), respectively. ■ C. Adding a new paragraph (g)(8)(vi). The revision and addition read as follows: asabaliauskas on DSK3SPTVN1PROD with RULES ■ ■ ■ § 674.33 Repayment. * * * * * (g) * * * (3) Determination of borrower qualification for discharge by the Secretary. (i) The Secretary may VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 discharge the borrower’s obligation to repay an NDSL or Federal Perkins Loan without an application if the Secretary determines that— (A) The borrower qualified for and received a discharge on a loan pursuant to 34 CFR 682.402(d) (Federal Family Education Loan Program) or 34 CFR 685.214 (Federal Direct Loan Program), and was unable to receive a discharge on an NDSL or Federal Perkins Loan because the Secretary lacked the statutory authority to discharge the loan; or (B) Based on information in the Secretary’s possession, the borrower qualifies for a discharge. (ii) With respect to schools that closed on or after November 1, 2013, the Secretary will discharge the borrower’s obligation to repay an NDSL or Federal Perkins Loan without an application PO 00000 Frm 00154 Fmt 4701 Sfmt 4700 from the borrower if the Secretary determines that the borrower did not subsequently re-enroll in any title IVeligible institution within a period of three years from the date the school closed. * * * * * (8) * * * (vi) Upon resuming collection on any affected loan, the Secretary provides the borrower another discharge application and an explanation of the requirements and procedures for obtaining a discharge. * * * * * ■ 15. Section 674.61 is amended by revising paragraph (a) to read as follows: § 674.61 Discharge for death or disability. (a) Death. (1) An institution must discharge the unpaid balance of a borrower’s Defense, NDSL, or Federal E:\FR\FM\01NOR2.SGM 01NOR2 ER01NO16.002</GPH> PART 674—FEDERAL PERKINS LOAN PROGRAM Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations Perkins loan, including interest, if the borrower dies. The institution must discharge the loan on the basis of— (i) An original or certified copy of the death certificate; (ii) An accurate and complete photocopy of the original or certified copy of the death certificate; (iii) An accurate and complete original or certified copy of the death certificate that is scanned and submitted electronically or sent by facsimile transmission; or (iv) Verification of the borrower’s death through an authoritative Federal or State electronic database approved for use by the Secretary. (2) Under exceptional circumstances and on a case-by-case basis, the chief financial officer of the institution may approve a discharge based upon other reliable documentation of the borrower’s death. * * * * * PART 682—FEDERAL FAMILY EDUCATION LOAN (FFEL) PROGRAM 16. The authority citation for part 682 continues to read as follows: ■ Authority: 20 U.S.C. 1071–1087–4, unless otherwise noted. § 682.202 [Amended] 17. Section 682.202 is amended in paragraph (b)(1) by removing the words ‘‘A lender’’ and adding in their place ‘‘Except as provided in § 682.405(b)(4), a lender’’. ■ 18. Section 682.211 is amended by adding paragraph (i)(7) to read as follows: ■ § 682.211 Forbearance. asabaliauskas on DSK3SPTVN1PROD with RULES * * * * * (i) * * * (7) The lender must grant a mandatory administrative forbearance to a borrower upon being notified by the Secretary that the borrower has made a borrower defense claim related to a loan that the borrower intends to consolidate into the Direct Loan Program for the purpose of seeking relief in accordance with § 685.212(k). The mandatory administrative forbearance shall be granted in yearly increments or for a period designated by the Secretary until the loan is consolidated or until the lender is notified by the Secretary to discontinue the forbearance. * * * * * ■ 19. Section 682.402 is amended: ■ A. By revising paragraphs (b)(2) and (d)(3). ■ B. In paragraph (d)(6)(ii)(B)(1) and (2), by removing the words ‘‘sworn statement (which may be combined)’’ VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 and adding in their place the word ‘‘application’’. ■ C. By revising paragraph (d)(6)(ii)(F) introductory text. ■ D. In paragraph (d)(6)(ii)(F)(5) removing the words ‘‘and sworn statement’’. ■ E. In paragraph (d)(6)(ii)(G) introductory text, by removing the words ‘‘request and supporting sworn statement’’ and adding, in their place, the words ‘‘completed application’’. ■ F. By revising paragraph (d)(6)(ii)(H). ■ G. By redesignating paragraph (d)(6)(ii)(I) as paragraph (d)(6)(ii)(J). ■ H. By adding new paragraph (d)(6)(ii)(I) and paragraph (d)(6)(ii)(K). ■ I. By revising paragraphs (d)(7)(ii) and (iii) and (d)(8). ■ J. In paragraph (e)(6)(iii), by removing the last sentence. The revisions and additions read as follows: § 682.402 Death, disability, closed school, false certification, unpaid refunds, and bankruptcy payments. * * * * * (b) * * * (2)(i) A discharge of a loan based on the death of the borrower (or student in the case of a PLUS loan) must be based on— (A) An original or certified copy of the death certificate; (B) An accurate and complete photocopy of the original or certified copy of the death certificate; (C) An accurate and complete original or certified copy of the death certificate that is scanned and submitted electronically or sent by facsimile transmission; or (D) Verification of the borrower’s or student’s death through an authoritative Federal or State electronic database approved for use by the Secretary. (ii) Under exceptional circumstances and on a case-by-case basis, the chief executive officer of the guaranty agency may approve a discharge based upon other reliable documentation of the borrower’s or student’s death. * * * * * (d) * * * (3) Borrower qualification for discharge. Except as provided in paragraph (d)(8) of this section, in order to qualify for a discharge of a loan under paragraph (d) of this section, a borrower must submit a completed closed school discharge application on a form approved by the Secretary. By signing the application, the borrower certifies— * * * * * (6) * * * (ii) * * * (F) If the guaranty agency determines that a borrower identified in paragraph PO 00000 Frm 00155 Fmt 4701 Sfmt 4700 76079 (d)(6)(ii)(C) or (D) of this section does not qualify for a discharge, the agency shall notify the borrower in writing of that determination and the reasons for it, the opportunity for review by the Secretary, and how to request such a review within 30 days after the date the agency— * * * * * (H) If a borrower described in paragraph (d)(6)(ii)(E) or (F) of this section fails to submit the completed application within 60 days of being notified of that option, the lender or guaranty agency shall resume collection. (I) Upon resuming collection on any affected loan, the lender or guaranty agency provides the borrower another discharge application and an explanation of the requirements and procedures for obtaining a discharge. * * * * * (K)(1) Within 30 days after receiving the borrower’s request for review under paragraph (d)(6)(ii)(F) of this section, the agency shall forward the borrower’s discharge request and all relevant documentation to the Secretary for review. (2) The Secretary notifies the agency and the borrower of the determination upon review. If the Secretary determines that the borrower is not eligible for a discharge under paragraph (d) of this section, within 30 days after being so informed, the agency shall take the actions described in paragraph (d)(6)(ii)(H) or (I) of this section, as applicable. (3) If the Secretary determines that the borrower meets the requirements for a discharge under paragraph (d) of this section, the agency shall, within 30 days after being so informed, take actions required under paragraphs (d)(6)(ii)(E) and (d)(6)(ii)(G)(1) of this section, and the lender shall take the actions described in paragraph (d)(7)(iv) of this section, as applicable. * * * * * (7) * * * (i) * * * (ii) If the borrower fails to submit a completed application described in paragraph (d)(3) of this section within 60 days of being notified of that option, the lender shall resume collection and shall be deemed to have exercised forbearance of payment of principal and interest from the date the lender suspended collection activity. The lender may capitalize, in accordance with § 682.202(b), any interest accrued and not paid during that period. Upon resuming collection, the lender provides the borrower with another discharge application and an explanation of the E:\FR\FM\01NOR2.SGM 01NOR2 76080 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations requirements and procedures for obtaining a discharge. (iii) The lender shall file a closed school claim with the guaranty agency in accordance with § 682.402(g) no later than 60 days after the lender receives a completed application described in paragraph (d)(3) of this section from the borrower, or notification from the agency that the Secretary approved the borrower’s appeal in accordance with paragraph (d)(6)(ii)(K)(3) of this section. * * * * * (8) Discharge without an application. (i) A borrower’s obligation to repay a FFEL Program loan may be discharged without an application from the borrower if the— (A) Borrower received a discharge on a loan pursuant to 34 CFR 674.33(g) under the Federal Perkins Loan Program, or 34 CFR 685.214 under the William D. Ford Federal Direct Loan Program; or (B) Secretary or the guaranty agency, with the Secretary’s permission, determines that the borrower qualifies for a discharge based on information in the Secretary or guaranty agency’s possession. (ii) With respect to schools that closed on or after November 1, 2013, a borrower’s obligation to repay a FFEL Program loan will be discharged without an application from the borrower if the Secretary or guaranty agency determines that the borrower did not subsequently re-enroll in any title IV-eligible institution within a period of three years after the school closed. * * * * * ■ 20. Section 682.405 is amended by redesignating paragraph (b)(4) as paragraph (b)(4)(i) and adding paragraph (b)(4)(ii). The addition reads as follows: § 682.405 Loan rehabilitation agreement. asabaliauskas on DSK3SPTVN1PROD with RULES * * * * * (b) * * * (4) * * * (ii) The lender must not consider the purchase of a rehabilitated loan as entry into repayment or resumption of repayment for the purposes of interest capitalization under § 682.202(b). * * * * * ■ 21. Section 682.410 is amended: ■ A. In paragraph (b)(4) by adding, after the words ‘‘to the lender’’, the words and punctuation ‘‘, but shall not capitalize any unpaid interest thereafter’’. ■ B. By adding paragraph (b)(6)(viii). The addition reads as follows: § 682.410 Fiscal, administrative, and enforcement requirements. * * * VerDate Sep<11>2014 * * 21:23 Oct 31, 2016 Jkt 241001 (b) * * * (6) * * * (viii) Upon notification by the Secretary that the borrower has made a borrower defense claim related to a loan that the borrower intends to consolidate into the Direct Loan Program for the purpose of seeking relief in accordance with § 685.212(k), the guaranty agency must suspend all collection activities on the affected loan for the period designated by the Secretary. * * * * * PART 685—WILLIAM D. FORD FEDERAL DIRECT LOAN PROGRAM 22. The authority citation for part 685 continues to read as follows: ■ Authority: 20 U.S.C. 1070g, 1087a, et seq., unless otherwise noted. 23. Section 685.200 is amended by adding paragraphs (f)(3)(v) and (f)(4)(iii) to read as follows: 24. Section 685.205 is amended by revising paragraph (b)(6) to read as follows: ■ § 685.205 Forbearance. * * * * * (b) * * * (6) Periods necessary for the Secretary to determine the borrower’s eligibility for discharge— (i) Under § 685.206(c); (ii) Under § 685.214; (iii) Under § 685.215; (iv) Under § 685.216; (v) Under § 685.217; (vi) Under § 685.222; or (vii) Due to the borrower’s or endorser’s (if applicable) bankruptcy; * * * * * ■ 25. Section 685.206 is amended by revising paragraph (c) to read as follows: ■ § 685.200 Borrower eligibility. * * * * * (f) * * * (3) * * * (v) A borrower who receives a closed school, false certification, unpaid refund, or defense to repayment discharge that results in a remaining eligibility period greater than zero is no longer responsible for the interest that accrues on a Direct Subsidized Loan or on the portion of a Direct Consolidation Loan that repaid a Direct Subsidized Loan unless the borrower once again becomes responsible for the interest that accrues on a previously received Direct Subsidized Loan or on the portion of a Direct Consolidation Loan that repaid a Direct Subsidized Loan, for the life of the loan, as described in paragraph (f)(3)(i) of this section. (4) * * * (iii) For a first-time borrower who receives a closed school, false certification, unpaid refund, or defense to repayment discharge on a Direct Subsidized Loan or a portion of a Direct Consolidation Loan that is attributable to a Direct Subsidized Loan, the Subsidized Usage Period is reduced. If the Direct Subsidized Loan or a portion of a Direct Consolidation Loan that is attributable to a Direct Subsidized Loan is discharged in full, the Subsidized Usage Period of those loans is zero years. If the Direct Subsidized Loan or a portion of a Direct Consolidation Loan that is attributable to a Direct Subsidized Loan is discharged in part, the Subsidized Usage Period may be reduced if the discharge results in the inapplicability of paragraph (f)(4)(i) of this section. * * * * * PO 00000 Frm 00156 Fmt 4701 Sfmt 4700 § 685.206 Borrower responsibilities and defenses. * * * * * (c) Borrower defenses. (1) For loans first disbursed prior to July 1, 2017, the borrower may assert a borrower defense under this paragraph. A ‘‘borrower defense’’ refers to any act or omission of the school attended by the student that relates to the making of the loan for enrollment at the school or the provision of educational services for which the loan was provided that would give rise to a cause of action against the school under applicable State law, and includes one or both of the following: (i) A defense to repayment of amounts owed to the Secretary on a Direct Loan, in whole or in part. (ii) A claim to recover amounts previously collected by the Secretary on the Direct Loan, in whole or in part. (2) The order of objections for defaulted Direct Loans are as described in § 685.222(a)(6). A borrower defense claim under this section must be asserted, and will be resolved, under the procedures in § 685.222(e) to (k). (3) For an approved borrower defense under this section, except as provided in paragraph (c)(4) of this section, the Secretary may initiate an appropriate proceeding to collect from the school whose act or omission resulted in the borrower defense the amount of relief arising from the borrower defense, within the later of— (i) Three years from the end of the last award year in which the student attended the institution; or (ii) The limitation period that State law would apply to an action by the borrower to recover on the cause of action on which the borrower defense is based. (4) The Secretary may initiate a proceeding to collect at any time if the E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations institution received notice of the claim before the end of the later of the periods described in paragraph (c)(3) of this section. For purposes of this paragraph, notice includes receipt of— (i) Actual notice from the borrower, from a representative of the borrower, or from the Department; (ii) A class action complaint asserting relief for a class that may include the borrower; and (iii) Written notice, including a civil investigative demand or other written demand for information, from a Federal or State agency that has power to initiate an investigation into conduct of the school relating to specific programs, periods, or practices that may have affected the borrower. * * * * * § 685.209 [Amended] 26. Section 685.209 is amended: A. In paragraph (a)(1)(ii), by adding ‘‘, for purposes of determining whether a borrower has a partial financial hardship in accordance with paragraph (a)(1)(v) of this section or adjusting a borrower’s monthly payment amount in accordance with paragraph (a)(2)(ii) of this section,’’ after the words ‘‘Eligible loan’’. ■ B. In paragraph (c)(1)(ii), by adding ‘‘, for purposes of adjusting a borrower’s monthly payment amount in accordance with paragraph (c)(2)(ii) of this section,’’ after the words ‘‘Eligible loan’’. ■ C. In paragraph (c)(2)(ii)(B) introductory text, by removing the word ‘‘Both’’ and adding in its place the words ‘‘Except in the case of a married borrower filing separately whose spouse’s income is excluded in accordance with paragraph (c)(1)(i)(A) or (B) of this section, both’’. ■ D. In paragraph (c)(2)(v), by removing the words ‘‘or the Secretary determines the borrower does not have a partial financial hardship’’. ■ E. In paragraph (c)(4)(iii)(B), by removing the citations ‘‘(c)(2)(iv), (c)(4)(v), and (c)(4)(vi)’’ and adding, in their place, the citations ‘‘(c)(2)(iv) and (c)(4)(v)’’. ■ 27. Section 685.212 is amended by revising paragraphs (a)(1) and (2) and adding paragraph (k) to read as follows: ■ ■ asabaliauskas on DSK3SPTVN1PROD with RULES § 685.212 Discharge of a loan obligation. (a) Death. (1) If a borrower (or a student on whose behalf a parent borrowed a Direct PLUS Loan) dies, the Secretary discharges the obligation of the borrower and any endorser to make any further payments on the loan based on— (i) An original or certified copy of the death certificate; VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (ii) An accurate and complete photocopy of the original or certified copy of the death certificate; (iii) An accurate and complete original or certified copy of the death certificate that is scanned and submitted electronically or sent by facsimile transmission; or (iv) Verification of the borrower’s or student’s death through an authoritative Federal or State electronic database approved for use by the Secretary. (2) Under exceptional circumstances and on a case-by-case basis, the Secretary discharges a loan based upon other reliable documentation of the borrower’s or student’s death that is acceptable to the Secretary. * * * * * (k) Borrower defenses. (1) If a borrower defense is approved under § 685.206(c) or § 685.222— (i) The Secretary discharges the obligation of the borrower in whole or in part in accordance with the procedures in §§ 685.206(c) and 685.222, respectively; and (ii) The Secretary returns to the borrower payments made by the borrower or otherwise recovered on the loan that exceed the amount owed on that portion of the loan not discharged, if the borrower asserted the claim not later than— (A) For a claim subject to § 685.206(c), the limitation period under applicable law to the claim on which relief was granted; or (B) For a claim subject to § 685.222, the limitation period in § 685.222(b), (c), or (d), as applicable. (2) In the case of a Direct Consolidation Loan, a borrower may assert a borrower defense under § 685.206(c) or § 685.222 with respect to a Direct Loan, FFEL Program Loan, Federal Perkins Loan, Health Professions Student Loan, Loan for Disadvantaged Students under subpart II of part A of title VII of the Public Health Service Act, Health Education Assistance Loan, or Nursing Loan made under part E of the Public Health Service Act that was repaid by the Direct Consolidation Loan. (i) The Secretary considers a borrower defense claim asserted on a Direct Consolidation Loan by determining— (A) Whether the act or omission of the school with regard to the loan described in paragraph (k)(2) of this section, other than a Direct Subsidized, Unsubsidized, or PLUS Loan, constitutes a borrower defense under § 685.206(c), for a Direct Consolidation Loan made before July 1, 2017, or under § 685.222, for a Direct Consolidation Loan made on or after July 1, 2017; or PO 00000 Frm 00157 Fmt 4701 Sfmt 4700 76081 (B) Whether the act or omission of the school with regard to a Direct Subsidized, Unsubsidized, or PLUS Loan made on after July 1, 2017 that was paid off by the Direct Consolidation Loan, constitutes a borrower defense under § 685.222. (ii) If the borrower defense is approved, the Secretary discharges the appropriate portion of the Direct Consolidation Loan. (iii) The Secretary returns to the borrower payments made by the borrower or otherwise recovered on the Direct Consolidation Loan that exceed the amount owed on that portion of the Direct Consolidation Loan not discharged, if the borrower asserted the claim not later than— (A) For a claim asserted under § 685.206(c), the limitation period under the law applicable to the claim on which relief was granted; or (B) For a claim asserted under § 685.222, the limitation period in § 685.222(b), (c), or (d), as applicable. (iv) The Secretary returns to the borrower a payment made by the borrower or otherwise recovered on the loan described in paragraph (k)(2) of this section only if— (A) The payment was made directly to the Secretary on the loan; and (B) The borrower proves that the loan to which the payment was credited was not legally enforceable under applicable law in the amount for which that payment was applied. * * * * * ■ 28. Section 685.214 is amended by: ■ A. Revising paragraphs (c)(2) and (f)(4). ■ B. Redesignating paragraphs (f)(5) and (6) as paragraphs (f)(6) and (7), respectively. ■ C. Adding a new paragraph (f)(5). The revisions and addition read as follows: § 685.214 Closed school discharge. * * * * * (c) * * * (2) If the Secretary determines, based on information in the Secretary’s possession, that the borrower qualifies for the discharge of a loan under this section, the Secretary— (i) May discharge the loan without an application from the borrower; and (ii) With respect to schools that closed on or after November 1, 2013, will discharge the loan without an application from the borrower if the borrower did not subsequently re-enroll in any title IV-eligible institution within a period of three years from the date the school closed. * * * * * E:\FR\FM\01NOR2.SGM 01NOR2 76082 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations (f) * * * (4) If a borrower fails to submit the application described in paragraph (c) of this section within 60 days of the Secretary’s providing the discharge application, the Secretary resumes collection and grants forbearance of principal and interest for the period in which collection activity was suspended. The Secretary may capitalize any interest accrued and not paid during that period. (5) Upon resuming collection on any affected loan, the Secretary provides the borrower another discharge application and an explanation of the requirements and procedures for obtaining a discharge. * * * * * ■ 29. Section 685.215 is amended by: ■ A. Revising paragraph (a)(1). ■ B. Revising paragraph (c) introductory text. ■ C. Revising paragraph (c)(1). ■ D. Redesignating paragraphs (c)(2) through (7) as paragraphs (c)(3) through (8), respectively. ■ E. Adding a new paragraph (c)(2). ■ F. Revising redesignated paragraph (c)(8). ■ G. Revising paragraph (d). The revisions and addition read as follows: asabaliauskas on DSK3SPTVN1PROD with RULES § 685.215 Discharge for false certification of student eligibility or unauthorized payment. (a) Basis for discharge—(1) False certification. The Secretary discharges a borrower’s (and any endorser’s) obligation to repay a Direct Loan in accordance with the provisions of this section if a school falsely certifies the eligibility of the borrower (or the student on whose behalf a parent borrowed) to receive the proceeds of a Direct Loan. The Secretary considers a student’s eligibility to borrow to have been falsely certified by the school if the school— (i) Certified the eligibility of a student who— (A) Reported not having a high school diploma or its equivalent; and (B) Did not satisfy the alternative to graduation from high school requirements under section 484(d) of the Act that were in effect at the time of certification; (ii) Certified the eligibility of a student who is not a high school graduate based on— (A) A high school graduation status falsified by the school; or (B) A high school diploma falsified by the school or a third party to which the school referred the borrower; (iii) Signed the borrower’s name on the loan application or promissory note without the borrower’s authorization; VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (iv) Certified the eligibility of the student who, because of a physical or mental condition, age, criminal record, or other reason accepted by the Secretary, would not meet State requirements for employment (in the student’s State of residence when the loan was originated) in the occupation for which the training program supported by the loan was intended; or (v) Certified the eligibility of a student for a Direct Loan as a result of the crime of identity theft committed against the individual, as that crime is defined in paragraph (c)(5)(ii) of this section. * * * * * (c) Borrower qualification for discharge. To qualify for discharge under this section, the borrower must submit to the Secretary an application for discharge on a form approved by the Secretary. The application need not be notarized but must be made by the borrower under penalty of perjury; and in the application, the borrower’s responses must demonstrate to the satisfaction of the Secretary that the requirements in paragraph (c)(1) through (7) of this section have been met. If the Secretary determines the application does not meet the requirements, the Secretary notifies the applicant and explains why the application does not meet the requirements. (1) High school diploma or equivalent. In the case of a borrower requesting a discharge based on not having had a high school diploma and not having met the alternative to graduation from high school eligibility requirements under section 484(d) of the Act applicable at the time the loan was originated, and the school or a third party to which the school referred the borrower falsified the student’s high school diploma, the borrower must state in the application that the borrower (or the student on whose behalf a parent received a PLUS loan)— (i) Reported not having a valid high school diploma or its equivalent at the time the loan was certified; and (ii) Did not satisfy the alternative to graduation from high school statutory or regulatory eligibility requirements identified on the application form and applicable at the time the institution certified the loan. (2) Disqualifying condition. In the case of a borrower requesting a discharge based on a condition that would disqualify the borrower from employment in the occupation that the training program for which the borrower received the loan was intended, the borrower must state in the application that the borrower (or student for whom a parent received a PLUS loan)— PO 00000 Frm 00158 Fmt 4701 Sfmt 4700 (i) Did not meet State requirements for employment (in the student’s State of residence) in the occupation that the training program for which the borrower received the loan was intended because of a physical or mental condition, age, criminal record, or other reason accepted by the Secretary. (ii) [Reserved] * * * * * (8) Discharge without an application. The Secretary discharges all or part of a loan as appropriate under this section without an application from the borrower if the Secretary determines, based on information in the Secretary’s possession, that the borrower qualifies for a discharge. Such information includes, but is not limited to, evidence that the school has falsified the Satisfactory Academic Progress of its students, as described in § 668.34. (d) Discharge procedures. (1) If the Secretary determines that a borrower’s Direct Loan may be eligible for a discharge under this section, the Secretary provides the borrower an application and an explanation of the qualifications and procedures for obtaining a discharge. The Secretary also promptly suspends any efforts to collect from the borrower on any affected loan. The Secretary may continue to receive borrower payments. (2) If the borrower fails to submit the application described in paragraph (c) of this section within 60 days of the Secretary’s providing the application, the Secretary resumes collection and grants forbearance of principal and interest for the period in which collection activity was suspended. The Secretary may capitalize any interest accrued and not paid during that period. (3) If the borrower submits the application described in paragraph (c) of this section, the Secretary determines whether the available evidence supports the claim for discharge. Available evidence includes evidence provided by the borrower and any other relevant information from the Secretary’s records and gathered by the Secretary from other sources, including guaranty agencies, other Federal agencies, State authorities, test publishers, independent test administrators, school records, and cognizant accrediting associations. The Secretary issues a decision that explains the reasons for any adverse determination on the application, describes the evidence on which the decision was made, and provides the borrower, upon request, copies of the evidence. The Secretary considers any response from the borrower and any additional information from the borrower, and notifies the borrower whether the determination is changed. E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations (4) If the Secretary determines that the borrower meets the applicable requirements for a discharge under paragraph (c) of this section, the Secretary notifies the borrower in writing of that determination. (5) If the Secretary determines that the borrower does not qualify for a discharge, the Secretary notifies the borrower in writing of that determination and the reasons for the determination. * * * * * § 685.220 [Amended] 30. Section 685.220 is amended by: A. Removing the words ‘‘subpart II of part B’’ from paragraph (b)(21) and adding in their place the words ‘‘part E’’. ■ B. Removing paragraph (d)(1)(i). ■ C. Redesignating paragraph (d)(1)(ii) and (iii) as paragraphs (d)(1)(i) and (ii). ■ 31. Section 685.222 is added to subpart B to read as follows: ■ ■ asabaliauskas on DSK3SPTVN1PROD with RULES § 685.222 Borrower defenses. (a) General. (1) For loans first disbursed prior to July 1, 2017, a borrower asserts and the Secretary considers a borrower defense in accordance with the provisions of § 685.206(c), unless otherwise noted in § 685.206(c). (2) For loans first disbursed on or after July 1, 2017, a borrower asserts and the Secretary considers a borrower defense in accordance with this section. To establish a borrower defense under this section, a preponderance of the evidence must show that the borrower has a borrower defense that meets the requirements of this section. (3) A violation by the school of an eligibility or compliance requirement in the Act or its implementing regulations is not a basis for a borrower defense under either this section or § 685.206(c) unless the violation would otherwise constitute a basis for a borrower defense under this section or § 685.206(c), as applicable. (4) For the purposes of this section and § 685.206(c), ‘‘borrower’’ means— (i) The borrower; and (ii) In the case of a Direct PLUS Loan, any endorsers, and for a Direct PLUS Loan made to a parent, the student on whose behalf the parent borrowed. (5) For the purposes of this section and § 685.206(c), a ‘‘borrower defense’’ refers to an act or omission of the school attended by the student that relates to the making of a Direct Loan for enrollment at the school or the provision of educational services for which the loan was provided, and includes one or both of the following: VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (i) A defense to repayment of amounts owed to the Secretary on a Direct Loan, in whole or in part; and (ii) A right to recover amounts previously collected by the Secretary on the Direct Loan, in whole or in part. (6) If the borrower asserts both a borrower defense and any other objection to an action of the Secretary with regard to that Direct Loan, the order in which the Secretary will consider objections, including a borrower defense, will be determined as appropriate under the circumstances. (b) Judgment against the school. The borrower has a borrower defense if the borrower, whether as an individual or as a member of a class, or a governmental agency, has obtained against the school a nondefault, favorable contested judgment based on State or Federal law in a court or administrative tribunal of competent jurisdiction. A borrower may assert a borrower defense under this paragraph at any time. (c) Breach of contract by the school. The borrower has a borrower defense if the school the borrower received the Direct Loan to attend failed to perform its obligations under the terms of a contract with the student. A borrower may assert a defense to repayment of amounts owed to the Secretary under this paragraph at any time after the breach by the school of its contract with the student. A borrower may assert a right to recover amounts previously collected by the Secretary under this paragraph not later than six years after the breach by the school of its contract with the student. (d) Substantial misrepresentation by the school. (1) A borrower has a borrower defense if the school or any of its representatives, or any institution, organization, or person with whom the school has an agreement to provide educational programs, or to provide marketing, advertising, recruiting, or admissions services, made a substantial misrepresentation in accordance with 34 CFR part 668, subpart F, that the borrower reasonably relied on to the borrower’s detriment when the borrower decided to attend, or to continue attending, the school or decided to take out a Direct Loan. A borrower may assert, at any time, a defense to repayment under this paragraph (d) of amounts owed to the Secretary. A borrower may assert a claim under this paragraph (d) to recover funds previously collected by the Secretary not later than six years after the borrower discovers, or reasonably could have discovered, the information constituting the substantial misrepresentation. PO 00000 Frm 00159 Fmt 4701 Sfmt 4700 76083 (2) For the purposes of this section, a designated Department official pursuant to paragraph (e) of this section or a hearing official pursuant to paragraph (f), (g), or (h) of this section may consider, as evidence supporting the reasonableness of a borrower’s reliance on a misrepresentation, whether the school or any of the other parties described in paragraph (d)(1) engaged in conduct such as, but not limited to: (i) Demanding that the borrower make enrollment or loan-related decisions immediately; (ii) Placing an unreasonable emphasis on unfavorable consequences of delay; (iii) Discouraging the borrower from consulting an adviser, a family member, or other resource; (iv) Failing to respond to the borrower’s requests for more information including about the cost of the program and the nature of any financial aid; or (v) Otherwise unreasonably pressuring the borrower or taking advantage of the borrower’s distress or lack of knowledge or sophistication. (e) Procedure for an individual borrower. (1) To assert a borrower defense under this section, an individual borrower must— (i) Submit an application to the Secretary, on a form approved by the Secretary— (A) Certifying that the borrower received the proceeds of a loan, in whole or in part, to attend the named school; (B) Providing evidence that supports the borrower defense; and (C) Indicating whether the borrower has made a claim with respect to the information underlying the borrower defense with any third party, such as the holder of a performance bond or a tuition recovery program, and, if so, the amount of any payment received by the borrower or credited to the borrower’s loan obligation; and (ii) Provide any other information or supporting documentation reasonably requested by the Secretary. (2) Upon receipt of a borrower’s application, the Secretary— (i) If the borrower is not in default on the loan for which a borrower defense has been asserted, grants forbearance and— (A) Notifies the borrower of the option to decline the forbearance and to continue making payments on the loan; and (B) Provides the borrower with information about the availability of the income-contingent repayment plans under § 685.209 and the income-based repayment plan under § 685.221; or E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76084 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations (ii) If the borrower is in default on the loan for which a borrower defense has been asserted— (A) Suspends collection activity on the loan until the Secretary issues a decision on the borrower’s claim; (B) Notifies the borrower of the suspension of collection activity and explains that collection activity will resume if the Secretary determines that the borrower does not qualify for a full discharge; and (C) Notifies the borrower of the option to continue making payments under a rehabilitation agreement or other repayment agreement on the defaulted loan. (3) The Secretary designates a Department official to review the borrower’s application to determine whether the application states a basis for a borrower defense, and resolves the claim through a fact-finding process conducted by the Department official. (i) As part of the fact-finding process, the Department official notifies the school of the borrower defense application and considers any evidence or argument presented by the borrower and also any additional information, including— (A) Department records; (B) Any response or submissions from the school; and (C) Any additional information or argument that may be obtained by the Department official. (ii) Upon the borrower’s request, the Department official identifies to the borrower the records the Department official considers relevant to the borrower defense. The Secretary provides to the borrower any of the identified records upon reasonable request of the borrower. (4) At the conclusion of the factfinding process, the Department official issues a written decision as follows: (i) If the Department official approves the borrower defense in full or in part, the Department official notifies the borrower in writing of that determination and of the relief provided as described in paragraph (i) of this section. (ii) If the Department official denies the borrower defense in full or in part, the Department official notifies the borrower of the reasons for the denial, the evidence that was relied upon, any portion of the loan that is due and payable to the Secretary, and whether the Secretary will reimburse any amounts previously collected, and informs the borrower that if any balance remains on the loan, the loan will return to its status prior to the borrower’s submission of the application. The Department official also informs the VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 borrower of the opportunity to request reconsideration of the claim based on new evidence pursuant to paragraph (e)(5)(i) of this section. (5) The decision of the Department official is final as to the merits of the claim and any relief that may be granted on the claim. Notwithstanding the foregoing— (i) If the borrower defense is denied in full or in part, the borrower may request that the Secretary reconsider the borrower defense upon the identification of new evidence in support of the borrower’s claim. ‘‘New evidence’’ is relevant evidence that the borrower did not previously provide and that was not identified in the final decision as evidence that was relied upon for the final decision. If accepted for reconsideration by the Secretary, the Secretary follows the procedure in paragraph (e)(2) of this section for granting forbearance and for defaulted loans; and (ii) The Secretary may reopen a borrower defense application at any time to consider evidence that was not considered in making the previous decision. If a borrower defense application is reopened by the Secretary, the Secretary follows the procedure paragraph (e)(2) of this section for granting forbearance and for defaulted loans. (6) The Secretary may consolidate applications filed under this paragraph (e) that have common facts and claims, and resolve the borrowers’ borrower defense claims as provided in paragraphs (f), (g), and (h) of this section. (7) The Secretary may initiate a proceeding to collect from the school the amount of relief resulting from a borrower defense under this section— (i) Within the six-year period applicable to the borrower defense under paragraph (c) or (d) of this section; (ii) At any time, for a borrower defense under paragraph (b) of this section; or (iii) At any time if during the period described in paragraph (e)(7)(i) of this section, the institution received notice of the claim. For purposes of this paragraph, notice includes receipt of— (A) Actual notice from the borrower, a representative of the borrower, or the Department of a claim, including notice of an application filed pursuant to this section or § 685.206(c); (B) A class action complaint asserting relief for a class that may include the borrower for underlying facts that may form the basis of a claim under this section or § 685.206(c); PO 00000 Frm 00160 Fmt 4701 Sfmt 4700 (C) Written notice, including a civil investigative demand or other written demand for information, from a Federal or State agency that has power to initiate an investigation into conduct of the school relating to specific programs, periods, or practices that may have affected the borrower, for underlying facts that may form the basis of a claim under this section or § 685.206(c). (f) Group process for borrower defense, generally. (1) Upon consideration of factors including, but not limited to, common facts and claims, fiscal impact, and the promotion of compliance by the school or other title IV, HEA program participant, the Secretary may initiate a process to determine whether a group of borrowers, identified by the Secretary, has a borrower defense. (i) The members of the group may be identified by the Secretary from individually filed applications pursuant to paragraph (e)(6) of this section or from any other source. (ii) If the Secretary determines that there are common facts and claims that apply to borrowers who have not filed an application under paragraph (e) of this section, the Secretary may identify such borrowers as members of a group. (2) Upon the identification of a group of borrowers under paragraph (f)(1) of this section, the Secretary— (i) Designates a Department official to present the group’s claim in the factfinding process described in paragraph (g) or (h) of this section, as applicable; (ii) Provides each identified member of the group with notice that allows the borrower to opt out of the proceeding; (iii) If identified members of the group are borrowers who have not filed an application under paragraph (f)(1)(ii) of this section, follows the procedures in paragraph (e)(2) of this section for granting forbearance and for defaulted loans for such identified members of the group, unless an opt-out by such a member of the group is received; and (iv) Notifies the school of the basis of the group’s borrower defense, the initiation of the fact-finding process described in paragraph (g) or (h) of this section, and of any procedure by which the school may request records and respond. No notice will be provided if notice is impossible or irrelevant due to a school’s closure. (3) For a group of borrowers identified by the Secretary, for which the Secretary determines that there may be a borrower defense under paragraph (d) of this section based upon a substantial misrepresentation that has been widely disseminated, there is a rebuttable presumption that each member E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations reasonably relied on the misrepresentation. (g) Procedures for group process for borrower defenses with respect to loans made to attend a closed school. For groups identified by the Secretary under paragraph (f) of this section, for which the borrower defense is asserted with respect to a Direct Loan to attend a school that has closed and has provided no financial protection currently available to the Secretary from which to recover any losses arising from borrower defenses, and for which there is no appropriate entity from which the Secretary can otherwise practicably recover such losses— (1) A hearing official resolves the borrower defense through a fact-finding process. As part of the fact-finding process, the hearing official considers any evidence and argument presented by the Department official on behalf of the group and, as necessary to determine any claims at issue, on behalf of individual members of the group. The hearing official also considers any additional information the Department official considers necessary, including any Department records or response from the school or a person affiliated with the school as described in § 668.174(b), if practicable. The hearing official issues a written decision as follows: (i) If the hearing official approves the borrower defense in full or in part, the written decision states that determination and the relief provided on the basis of that claim as determined under paragraph (i) of this section. (ii) If the hearing official denies the borrower defense in full or in part, the written decision states the reasons for the denial, the evidence that was relied upon, the portion of the loans that are due and payable to the Secretary, and whether reimbursement of amounts previously collected is granted, and informs the borrowers that if any balance remains on the loan, the loan will return to its status prior to the group claim process. (iii) The Secretary provides copies of the written decision to the members of the group and, as practicable, to the school. (2) The decision of the hearing official is final as to the merits of the group borrower defense and any relief that may be granted on the group claim. (3) After a final decision has been issued, if relief for the group has been denied in full or in part pursuant to paragraph (g)(1)(ii) of this section, an individual borrower may file a claim for relief pursuant to paragraph (e)(5)(i) of this section. VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (4) The Secretary may reopen a borrower defense application at any time to consider evidence that was not considered in making the previous decision. If a borrower defense application is reopened by the Secretary, the Secretary follows the procedure in paragraph (e)(2) of this section for granting forbearance and for defaulted loans. (h) Procedures for group process for borrower defenses with respect to loans made to attend an open school. For groups identified by the Secretary under paragraph (f) of this section, for which the borrower defense is asserted with respect to Direct Loans to attend a school that is not covered by paragraph (g) of this section, the claim is resolved in accordance with the procedures in this paragraph (h). (1) A hearing official resolves the borrower defense and determines any liability of the school through a factfinding process. As part of the factfinding process, the hearing official considers any evidence and argument presented by the school and the Department official on behalf of the group and, as necessary to determine any claims at issue, on behalf of individual members of the group. The hearing official issues a written decision as follows: (i) If the hearing official approves the borrower defense in full or in part, the written decision establishes the basis for the determination, notifies the members of the group of the relief as described in paragraph (i) of this section, and notifies the school of any liability to the Secretary for the amounts discharged and reimbursed. (ii) If the hearing official denies the borrower defense for the group in full or in part, the written decision states the reasons for the denial, the evidence that was relied upon, the portion of the loans that are due and payable to the Secretary, and whether reimbursement of amounts previously collected is granted, and informs the borrowers that their loans will return to their statuses prior to the group borrower defense process. The decision notifies the school of any liability to the Secretary for any amounts discharged or reimbursed. (iii) The Secretary provides copies of the written decision to the members of the group, the Department official, and the school. (2) The decision of the hearing official becomes final as to the merits of the group borrower defense and any relief that may be granted on the group borrower defense within 30 days after the decision is issued and received by the Department official and the school unless, within that 30-day period, the PO 00000 Frm 00161 Fmt 4701 Sfmt 4700 76085 school or the Department official appeals the decision to the Secretary. In the case of an appeal— (i) The decision of the hearing official does not take effect pending the appeal; and (ii) The Secretary renders a final decision. (3) After a final decision has been issued, if relief for the group has been denied in full or in part pursuant to paragraph (h)(1)(ii) of this section, an individual borrower may file a claim for relief pursuant to paragraph (e)(5)(i) of this section. (4) The Secretary may reopen a borrower defense application at any time to consider evidence that was not considered in making the previous decision. If a borrower defense application is reopened by the Secretary, the Secretary follows the procedure in paragraph (e)(2) of this section for granting forbearance and for defaulted loans. (5)(i) The Secretary collects from the school any liability to the Secretary for any amounts discharged or reimbursed to borrowers under this paragraph (h). (ii) For a borrower defense under paragraph (b) of this section, the Secretary may initiate a proceeding to collect at any time. (iii) For a borrower defense under paragraph (c) or (d) of this section, the Secretary may initiate a proceeding to collect within the limitation period that would apply to the borrower defense, provided that the Secretary may bring an action to collect at any time if, within the limitation period, the school received notice of the borrower’s borrower defense claim. For purposes of this paragraph, the school receives notice of the borrower’s claim by receipt of— (A) Actual notice of the claim from the borrower, a representative of the borrower, or the Department, including notice of an application filed pursuant to this section or § 685.206(c); (B) A class action complaint asserting relief for a class that may include the borrower for underlying facts that may form the basis of a claim under this section or § 685.206(c); or (C) Written notice, including a civil investigative demand or other written demand for information, from a Federal or State agency that has power to initiate an investigation into conduct of the school relating to specific programs, periods, or practices that may have affected the borrower, of underlying facts that may form the basis of a claim under this section or § 685.206(c). (i) Relief. If a borrower defense is approved under the procedures in E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76086 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations paragraph (e), (g), or (h) of this section, the following procedures apply: (1) The Department official or the hearing official deciding the claim determines the appropriate amount of relief to award the borrower, which may be a discharge of all amounts owed to the Secretary on the loan at issue and may include the recovery of amounts previously collected by the Secretary on the loan, or some lesser amount. (2) For a borrower defense brought on the basis of— (i) A substantial misrepresentation, the Department official or the hearing official will factor the borrower’s cost of attendance to attend the school, as well as the value of the education the borrower received, the value of the education that a reasonable borrower in the borrower’s circumstances would have received, and/or the value of the education the borrower should have expected given the information provided by the institution, into the determination of appropriate relief. A borrower may be granted full, partial, or no relief. Value will be assessed in a manner that is reasonable and practicable. In addition, the Department official or the hearing official deciding the claim may consider any other relevant factors; (ii) A judgment against the school— (A) Where the judgment awards specific financial relief, relief will be the amount of the judgment that remains unsatisfied, subject to the limitation provided for in § 685.222(i)(8) and any other reasonable considerations; and (B) Where the judgment does not award specific financial relief, the Department will rely on the holding of the case and applicable law to monetize the judgment; and (iii) A breach of contract, relief will be determined according to the common law of contracts, subject to the limitation provided for in § 685.222(i)(8) and any other reasonable considerations. (3) In a fact-finding process brought against an open school under paragraph (h) of this section on the basis of a substantial misrepresentation, the school has the burden of proof as to any value of the education. (4) In determining the relief, the Department official or the hearing official deciding the claim may consider— (i) Information derived from a sample of borrowers from the group when calculating relief for a group of borrowers; and (ii) The examples in Appendix A to this subpart. (5) In the written decision described in paragraphs (e), (g), and (h) of this VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 section, the designated Department official or hearing official deciding the claim notifies the borrower of the relief provided and— (i) Specifies the relief determination; (ii) Advises that there may be tax implications; and (iii) Advises the borrower of the requirements to file a request for reconsideration upon the identification of new evidence. (6) Consistent with the determination of relief under paragraph (i)(1) of this section, the Secretary discharges the borrower’s obligation to repay all or part of the loan and associated costs and fees that the borrower would otherwise be obligated to pay and, if applicable, reimburses the borrower for amounts paid toward the loan voluntarily or through enforced collection. (7) The Department official or the hearing official deciding the case, or the Secretary as applicable, affords the borrower such further relief as appropriate under the circumstances. Such further relief includes, but is not limited to, one or both of the following: (i) Determining that the borrower is not in default on the loan and is eligible to receive assistance under title IV of the Act. (ii) Updating reports to consumer reporting agencies to which the Secretary previously made adverse credit reports with regard to the borrower’s Direct Loan. (8) The total amount of relief granted with respect to a borrower defense cannot exceed the amount of the loan and any associated costs and fees and will be reduced by the amount of any refund, reimbursement, indemnification, restitution, compensatory damages, settlement, debt forgiveness, discharge, cancellation, compromise, or any other financial benefit received by, or on behalf of, the borrower that was related to the borrower defense. The relief to the borrower may not include nonpecuniary damages such as inconvenience, aggravation, emotional distress, or punitive damages. (j) Cooperation by the borrower. To obtain relief under this section, a borrower must reasonably cooperate with the Secretary in any proceeding under paragraph (e), (g), or (h) of this section. The Secretary may revoke any relief granted to a borrower who fails to satisfy his or her obligations under this paragraph (j). (k) Transfer to the Secretary of the borrower’s right of recovery against third parties. (1) Upon the granting of any relief under this section, the borrower is deemed to have assigned to, and relinquished in favor of, the Secretary PO 00000 Frm 00162 Fmt 4701 Sfmt 4700 any right to a loan refund (up to the amount discharged) that the borrower may have by contract or applicable law with respect to the loan or the contract for educational services for which the loan was received, against the school, its principals, its affiliates, and their successors, its sureties, and any private fund. If the borrower asserts a claim to, and recovers from, a public fund, the Secretary may reinstate the borrower’s obligation to repay on the loan an amount based on the amount recovered from the public fund, if the Secretary determines that the borrower’s recovery from the public fund was based on the same borrower defense and for the same loan for which the discharge was granted under this section. (2) The provisions of this paragraph (k) apply notwithstanding any provision of State law that would otherwise restrict transfer of those rights by the borrower, limit or prevent a transferee from exercising those rights, or establish procedures or a scheme of distribution that would prejudice the Secretary’s ability to recover on those rights. (3) Nothing in this paragraph (k) limits or forecloses the borrower’s right to pursue legal and equitable relief against a party described in this paragraph (k) for recovery of any portion of a claim exceeding that assigned to the Secretary or any other claims arising from matters unrelated to the claim on which the loan is discharged. (Authority: 20 U.S.C. 1087a et seq.; 28 U.S.C. 2401; 31 U.S.C. 3702) 32. Section 685.223 is added to subpart B to read as follows: ■ § 685.223 Severability. If any provision of this subpart or its application to any person, act, or practice is held invalid, the remainder of the subpart or the application of its provisions to any person, act, or practice shall not be affected thereby. (Authority: 20 U.S.C. 1087a et seq.) 33. Appendix A to subpart B of part 685 is added to read as follows: ■ Appendix A to Subpart B of Part 685— Examples of Borrower Relief The Department official or the hearing official deciding a borrower defense claim determines the amount of relief to award the borrower, which may be a discharge of all amounts owed to the Secretary on the loan at issue and may include the recovery of amounts previously collected by the Secretary on the loan, or some lesser amount. The following are some conceptual examples demonstrating relief. The actual relief awarded will be determined by the Department official or the hearing official deciding the claim, who shall not be bound by these examples. E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations 1. A school represents to prospective students, in widely disseminated materials, that its educational program will lead to employment in an occupation that requires State licensure. The program does not in fact meet minimum education requirements to enable its graduates to sit for the exam necessary for them to obtain licensure. The claims are adjudicated in a group process. Appropriate relief: Borrowers who enrolled in this program during the time that the misrepresentation was made should receive full relief. As a result of the schools’ misrepresentation, the borrowers cannot work in the occupation in which they reasonably expected to work when they enrolled. Accordingly, borrowers received limited or no value from this educational program because they did not receive the value that they reasonably expected. 2. A school states to a prospective student that its medical assisting program has a faculty composed of skilled nurses and physicians and offers internships at a local hospital. The borrower enrolls in the school in reliance on that statement. In fact, none of the teachers at the school other than the Director is a nurse or physician. The school has no internship program. The teachers at the school are not qualified to teach medical assisting and the student is not qualified for medical assistant jobs based on the education received at the school. Appropriate relief: This borrower should receive full relief. None of the teachers at the school are qualified to teach medical assisting, and there was no internship. In contrast to reasonable students’ expectations, based on information provided by the school, the typical borrower received no value from the program. 3. An individual interested in becoming a registered nurse meets with a school’s admissions counselor who explains that the school does not have a nursing program but that completion of a medical assisting program is a prerequisite for any nursing program. Based on this information, the borrower enrolls in the school’s medical assisting program rather than searching for another nursing program, believing that completing a medical assisting program is a necessary step towards becoming a nurse. After one year in the program, the borrower realizes that it is not necessary to become a medical assistant before entering a nursing program. The borrower’s credits are not transferrable to a nursing program. Appropriate relief: This borrower should receive full relief. Because it is not necessary to become a medical assistant prior to entering a nursing program, she has made no progress towards the career she sought, and in fact has received an education that cannot be used for its intended purpose. 4. A school tells a prospective student, who is actively seeking an education, that the cost of the program will be $20,000. Relying on that statement, the borrower enrolls. The student later learns the cost for that year was $25,000. There is no evidence of any other misrepresentations in the enrollment process or of any deficiency in value in the school’s education. Appropriate relief: This borrower should receive partial relief of $5,000. The borrower VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 received precisely the value that she expected. The school provides the education that the student was seeking but misrepresented the price. 5. A school represents in its marketing materials that three of its undergraduate faculty members in a particular program have received the highest award in their field. A borrower choosing among two comparable, selective programs enrolls in that program in reliance on the representation about its faculty. However, although the program otherwise remains the same, the school had failed to update the marketing materials to reflect the fact that the award-winning faculty had left the school. Appropriate relief: Although the borrower reasonably relied on a misrepresentation about the faculty in deciding to enroll at this school, she still received the value that she expected. Therefore, no relief is appropriate. 6. An individual wishes to enroll in a selective, regionally accredited liberal arts school. The school gives inflated data to a well-regarded school ranking organization regarding the median grade point average of recent entrants and also includes that inflated data in its own marketing materials. This inflated data raises the place of the school in the organization’s rankings in independent publications. The individual enrolls in the school and graduates. Soon after graduating, the individual learns from the news that the school falsified admissions data. Notwithstanding this issue, degrees from the school continue to serve as effective, well-regarded liberal arts credentials. The Department also determines that the school violated the title IV requirement that it not make substantial misrepresentations pursuant to 34 CFR 668.71, which constitutes an enforceable violation separate and apart from any borrower defense relief. Appropriate Relief: The borrower relied on the misrepresentation about the admissions data to his detriment, because the misrepresentation factored into the borrower’s decision to choose the school over others. However, the borrower received a selective liberal arts education which represents the value that he could reasonably expect, and gets no relief. 34. Section 685.300 is amended by: A. Redesignating paragraph (b)(11) as paragraph (b)(12). ■ B. Adding a new paragraph (b)(11). ■ C. Adding paragraphs (d) through (i). The additions read as follows: ■ ■ § 685.300 Agreements between an eligible school and the Secretary for participation in the Direct Loan Program. * * * * * (b) * * * (11) Comply with the provisions of paragraphs (d) through (i) of this section regarding student claims and disputes. * * * * * (d) Borrower defense claims in an internal dispute process. The school will not compel any student to pursue a complaint based on a borrower defense claim through an internal dispute process before the student PO 00000 Frm 00163 Fmt 4701 Sfmt 4700 76087 presents the complaint to an accrediting agency or government agency authorized to hear the complaint. (e) Class action bans. (1) The school will not seek to rely in any way on a predispute arbitration agreement or on any other predispute agreement with a student who has obtained or benefited from a Direct Loan, with respect to any aspect of a class action that is related to a borrower defense claim, including to seek a stay or dismissal of particular claims or the entire action, unless and until the presiding court has ruled that the case may not proceed as a class action and, if that ruling may be subject to appellate review on an interlocutory basis, the time to seek such review has elapsed or the review has been resolved. (2) Reliance on a predispute arbitration agreement, or on any other predispute agreement, with a student, with respect to any aspect of a class action includes, but is not limited to, any of the following: (i) Seeking dismissal, deferral, or stay of any aspect of a class action. (ii) Seeking to exclude a person or persons from a class in a class action. (iii) Objecting to or seeking a protective order intended to avoid responding to discovery in a class action. (iv) Filing a claim in arbitration against a student who has filed a claim on the same issue in a class action. (v) Filing a claim in arbitration against a student who has filed a claim on the same issue in a class action after the trial court has denied a motion to certify the class but before an appellate court has ruled on an interlocutory appeal of that motion, if the time to seek such an appeal has not elapsed or the appeal has not been resolved. (vi) Filing a claim in arbitration against a student who has filed a claim on the same issue in a class action after the trial court in that class action has granted a motion to dismiss the claim and, in doing so, the court noted that the consumer has leave to refile the claim on a class basis, if the time to refile the claim has not elapsed. (3) Required provisions and notices. (i) The school must include the following provision in any agreements with a student recipient of a Direct Loan for attendance at the school, or, with respect to a Parent PLUS Loan, a student for whom the PLUS loan was obtained, that include any agreement regarding predispute arbitration or any other predispute agreement addressing class actions and that are entered into after the effective date of this regulation: ‘‘We agree that neither we nor anyone else will use this agreement to stop you from being part of a class action lawsuit in E:\FR\FM\01NOR2.SGM 01NOR2 asabaliauskas on DSK3SPTVN1PROD with RULES 76088 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations court. You may file a class action lawsuit in court or you may be a member of a class action lawsuit even if you do not file it. This provision applies only to class action claims concerning our acts or omissions regarding the making of the Direct Loan or the provision by us of educational services for which the Direct Loan was obtained. We agree that only the court is to decide whether a claim asserted in the lawsuit is a claim regarding the making of the Federal Direct Loan or the provision of educational services for which the loan was obtained.’’ (ii) When a predispute arbitration agreement or any other predispute agreement addressing class actions has been entered into before the effective date of this regulation and does not contain a provision described in paragraph (e)(3)(i) of this section, the school must either ensure the agreement is amended to contain the provision specified in paragraph (e)(3)(iii)(A) of this section or provide the student to whom the agreement applies with the written notice specified in paragraph (e)(3)(iii)(B) of this section. (iii) The school must ensure the agreement described in paragraph (e)(3)(ii) of this section is amended to contain the provision specified in paragraph (e)(3)(iii)(A) or must provide the notice specified in paragraph (e)(3)(iii)(B) to students no later than the exit counseling required under § 685.304(b), or the date on which the school files its initial response to a demand for arbitration or service of a complaint from a student who has not already been sent a notice or amendment. (A) Agreement provision. ‘‘We agree that neither we nor anyone else who later becomes a party to this agreement will use it to stop you from being part of a class action lawsuit in court. You may file a class action lawsuit in court or you may be a member of a class action lawsuit in court even if you do not file it. This provision applies only to class action claims concerning our acts or omissions regarding the making of the Federal Direct Loan or the provision by us of educational services for which the Federal Direct Loan was obtained. We agree that only the court is to decide whether a claim asserted in the lawsuit is a claim regarding the making of the Federal Direct Loan or the provision of educational services for which the loan was obtained.’’ (B) Notice provision. ‘‘We agree not to use any predispute agreement to stop you from being part of a class action lawsuit in court. You may file a class action lawsuit in court or you may be a member of a class action lawsuit even VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 if you do not file it. This provision applies only to class action claims concerning our acts or omissions regarding the making of the Federal Direct Loan or the provision by us of educational services for which the Federal Direct Loan was obtained. We agree that only the court is to decide whether a claim asserted in the lawsuit is a claim regarding the making of the Federal Direct Loan or the provision of educational services for which the loan was obtained.’’ (f) Predispute arbitration agreements. (1)(i) The school will not enter into a predispute agreement to arbitrate a borrower defense claim, or rely in any way on a predispute arbitration agreement with respect to any aspect of a borrower defense claim. (ii) A student may enter into a voluntary post-dispute arbitration agreement with a school to arbitrate a borrower defense claim. (2) Reliance on a predispute arbitration agreement with a student with respect to any aspect of a borrower defense claim includes, but is not limited to, any of the following: (i) Seeking dismissal, deferral, or stay of any aspect of a judicial action filed by the student, including joinder with others in an action; (ii) Objecting to or seeking a protective order intended to avoid responding to discovery in a judicial action filed by the student; and (iii) Filing a claim in arbitration against a student who has filed a suit on the same claim. (3) Required provisions and notices. (i) The school must include the following provision in any predispute arbitration agreements with a student recipient of a Direct Loan for attendance at the school, or, with respect to a Parent PLUS Loan, a student for whom the PLUS loan was obtained, that include any agreement regarding arbitration and that are entered into after the effective date of this regulation: ‘‘We agree that neither we nor anyone else will use this agreement to stop you from bringing a lawsuit concerning our acts or omissions regarding the making of the Federal Direct Loan or the provision by us of educational services for which the Federal Direct Loan was obtained. You may file a lawsuit for such a claim or you may be a member of a class action lawsuit for such a claim even if you do not file it. This provision does not apply to lawsuits concerning other claims. We agree that only the court is to decide whether a claim asserted in the lawsuit is a claim regarding the making of the Federal Direct Loan or the provision of PO 00000 Frm 00164 Fmt 4701 Sfmt 4700 educational services for which the loan was obtained.’’ (ii) When a predispute arbitration agreement has been entered into before the effective date of this regulation that did not contain the provision specified in paragraph (f)(3)(i) of this section, the school must either ensure the agreement is amended to contain the provision specified in paragraph (f)(3)(iii)(A) of this section or provide the student to whom the agreement applies with the written notice specified in paragraph (f)(3)(iii)(B) of this section. (iii) The school must ensure the agreement described in paragraph (f)(3)(ii) of this section is amended to contain the provision specified in paragraph (f)(3)(iii)(A) of this section or must provide the notice specified in paragraph (f)(3)(iii)(B) of this section to students no later than the exit counseling required under § 685.304(b), or the date on which the school files its initial response to a demand for arbitration or service of a complaint from a student who has not already been sent a notice or amendment. (A) Agreement provision. ‘‘We agree that neither we nor anyone else who later becomes a party to this predispute arbitration agreement will use it to stop you from bringing a lawsuit concerning our acts or omissions regarding the making of the Federal Direct Loan or the provision by us of educational services for which the Federal Direct Loan was obtained. You may file a lawsuit for such a claim or you may be a member of a class action lawsuit for such a claim even if you do not file it. This provision does not apply to other claims. We agree that only the court is to decide whether a claim asserted in the lawsuit is a claim regarding the making of the Federal Direct Loan or the provision of educational services for which the loan was obtained.’’ (B) Notice provision. ‘‘We agree not to use any predispute arbitration agreement to stop you from bringing a lawsuit concerning our acts or omissions regarding the making of the Federal Direct Loan or the provision by us of educational services for which the Federal Direct Loan was obtained. You may file a lawsuit regarding such a claim or you may be a member of a class action lawsuit regarding such a claim even if you do not file it. This provision does not apply to any other claims. We agree that only the court is to decide whether a claim asserted in the lawsuit is a claim regarding the making of the Direct Loan or the provision of educational services for which the loan was obtained.’’ (g) Submission of arbitral records. (1) A school must submit a copy of the E:\FR\FM\01NOR2.SGM 01NOR2 Federal Register / Vol. 81, No. 211 / Tuesday, November 1, 2016 / Rules and Regulations asabaliauskas on DSK3SPTVN1PROD with RULES following records to the Secretary, in the form and manner specified by the Secretary, in connection with any claim filed in arbitration by or against the school concerning a borrower defense claim: (i) The initial claim and any counterclaim. (ii) The arbitration agreement filed with the arbitrator or arbitration administrator. (iii) The judgment or award, if any, issued by the arbitrator or arbitration administrator. (iv) If an arbitrator or arbitration administrator refuses to administer or dismisses a claim due to the school’s failure to pay required filing or administrative fees, any communication the school receives from the arbitrator or arbitration administrator related to such a refusal. (v) Any communication the school receives from an arbitrator or an arbitration administrator related to a determination that a predispute arbitration agreement regarding educational services provided by the school does not comply with the administrator’s fairness principles, rules, or similar requirements, if such a determination occurs. (2) A school must submit any record required pursuant to paragraph (g)(1) of this section within 60 days of filing by the school of any such record with the arbitrator or arbitration administrator and within 60 days of receipt by the school of any such record filed or sent by someone other than the school, such as the arbitrator, the arbitration administrator, or the student. (h) Submission of judicial records. (1) A school must submit a copy of the following records to the Secretary, in the form and manner specified by the Secretary, in connection with any claim concerning a borrower defense claim filed in a lawsuit by the school against the student or by any party, including a government agency, against the school: (i) The complaint and any counterclaim. (ii) Any dispositive motion filed by a party to the suit; and VerDate Sep<11>2014 21:23 Oct 31, 2016 Jkt 241001 (iii) The ruling on any dispositive motion and the judgment issued by the court. (2) A school must submit any record required pursuant to paragraph (h)(1) of this section within 30 days of filing or receipt, as applicable, of the complaint, answer, or dispositive motion, and within 30 days of receipt of any ruling on a dispositive motion or a final judgment. (i) Definitions. For the purposes of paragraphs (d) through (h) of this section, the term— (1) ‘‘Borrower defense claim’’ means a claim that is or could be asserted as a borrower defense as defined in § 685.222(a)(5), including a claim other than one based on § 685.222(c) or (d) that may be asserted under § 685.222(b) if reduced to judgment; (2) ‘‘Class action’’ means a lawsuit in which one or more parties seek class treatment pursuant to Federal Rule of Civil Procedure 23 or any State process analogous to Federal Rule of Civil Procedure 23; (3) ‘‘Dispositive motion’’ means a motion asking for a court order that entirely disposes of one or more claims in favor of the party who files the motion without need for further court proceedings; (4) ‘‘Predispute arbitration agreement’’ means any agreement, regardless of its form or structure, between a school or a party acting on behalf of a school and a student providing for arbitration of any future dispute between the parties. * * * * * ■ 35. Section 685.308 is amended by revising paragraph (a) to read as follows: § 685.308 Remedial actions. (a) The Secretary collects from the school the amount of the losses the Secretary incurs and determines that the institution is liable to repay under § 685.206, § 685.214, § 685.215(a)(1)(i), (ii), (iii), (iv) or (v), § 685.216, or § 685.222 or that were disbursed— (1) To an individual, because of an act or omission of the school, in amounts that the individual was not eligible to receive; or (2) Because of the school’s violation of a Federal statute or regulation. * * * * * PO 00000 Frm 00165 Fmt 4701 Sfmt 9990 76089 36. Section 685.310 is added to subpart C to read as follows: ■ § 685.310 Severability. If any provision of this subpart or its application to any person, act, or practice is held invalid, the remainder of the subpart or the application of its provisions to any person, act, or practice shall not be affected thereby. (Authority: 20 U.S.C. 1087a et seq.) PART 686—TEACHER EDUCATION ASSISTANCE FOR COLLEGE AND HIGHER EDUCATION (TEACH) GRANT PROGRAM 37. The authority citation for part 686 continues to read as follows: ■ Authority: 20 U.S.C. 1070g, et seq., unless otherwise noted. 38. Section 686.42 is amended by revising paragraph (a) to read as follows: ■ § 686.42 serve. Discharge of an agreement to (a) Death. (1) If a grant recipient dies, the Secretary discharges the obligation to complete the agreement to serve based on— (i) An original or certified copy of the death certificate; (ii) An accurate and complete photocopy of the original or certified copy of the death certificate; (iii) An accurate and complete original or certified copy of the death certificate that is scanned and submitted electronically or sent by facsimile transmission; or (iv) Verification of the grant recipient’s death through an authoritative Federal or State electronic database approved for use by the Secretary. (2) Under exceptional circumstances and on a case-by-case basis, the Secretary discharges the obligation to complete the agreement to serve based on other reliable documentation of the grant recipient’s death that is acceptable to the Secretary. * * * * * [FR Doc. 2016–25448 Filed 10–31–16; 8:45 am] BILLING CODE 4000–01–P E:\FR\FM\01NOR2.SGM 01NOR2

Agencies

[Federal Register Volume 81, Number 211 (Tuesday, November 1, 2016)]
[Rules and Regulations]
[Pages 75926-76089]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-25448]



[[Page 75925]]

Vol. 81

Tuesday,

No. 211

November 1, 2016

Part II





Department of Education





-----------------------------------------------------------------------





34 CFR Parts 30, 668, 674, et al.





Student Assistance General Provisions, Federal Perkins Loan Program, 
Federal Family Education Loan Program, William D. Ford Federal Direct 
Loan Program, and Teacher Education Assistance for College and Higher 
Education Grant Program; Final Rule

Federal Register / Vol. 81 , No. 211 / Tuesday, November 1, 2016 / 
Rules and Regulations

[[Page 75926]]


-----------------------------------------------------------------------

DEPARTMENT OF EDUCATION

34 CFR Parts 30, 668, 674, 682, 685, and 686

RIN 1840-AD19
[Docket ID ED-2015-OPE-0103]


Student Assistance General Provisions, Federal Perkins Loan 
Program, Federal Family Education Loan Program, William D. Ford Federal 
Direct Loan Program, and Teacher Education Assistance for College and 
Higher Education Grant Program

AGENCY: Office of Postsecondary Education, Department of Education.

ACTION: Final regulations.

-----------------------------------------------------------------------

SUMMARY: The Secretary establishes new regulations governing the 
William D. Ford Federal Direct Loan (Direct Loan) Program to establish 
a new Federal standard and a process for determining whether a borrower 
has a defense to repayment on a loan based on an act or omission of a 
school. We also amend the Direct Loan Program regulations to prohibit 
participating schools from using certain contractual provisions 
regarding dispute resolution processes, such as predispute arbitration 
agreements or class action waivers, and to require certain 
notifications and disclosures by schools regarding their use of 
arbitration. We amend the Direct Loan Program regulations to codify our 
current policy regarding the impact that discharges have on the 150 
percent Direct Subsidized Loan Limit. We amend the Student Assistance 
General Provisions regulations to revise the financial responsibility 
standards and add disclosure requirements for schools. Finally, we 
amend the discharge provisions in the Federal Perkins Loan (Perkins 
Loan), Direct Loan, Federal Family Education Loan (FFEL), and Teacher 
Education Assistance for College and Higher Education (TEACH) Grant 
programs. The changes will provide transparency, clarity, and ease of 
administration to current and new regulations and protect students, the 
Federal government, and taxpayers against potential school liabilities 
resulting from borrower defenses.

DATES: These regulations are effective July 1, 2017. Implementation 
date: For the implementation dates of the included regulatory 
provisions, see the Implementation Date of These Regulations section of 
this document.

FOR FURTHER INFORMATION CONTACT: For further information related to 
borrower defenses, Barbara Hoblitzell at (202) 453-7583 or by email at: 
Barbara.Hoblitzell@ed.gov. For further information related to false 
certification and closed school loan discharges, Brian Smith at (202) 
453-7440 or by email at: Brian.Smith@ed.gov. For further information 
regarding institutional accountability, John Kolotos or Greg Martin at 
(202) 453-7646 or (202) 453-7535 or by email at: John.Kolotos@ed.gov or 
Gregory.Martin@ed.gov.
    If you use a telecommunications device for the deaf (TDD) or a text 
telephone (TTY), call the Federal Relay Service (FRS), toll free, at 1-
800-877-8339.

SUPPLEMENTARY INFORMATION: 

Executive Summary

    Purpose of This Regulatory Action: The purpose of the borrower 
defense regulations is to protect student loan borrowers from 
misleading, deceitful, and predatory practices of, and failures to 
fulfill contractual promises by, institutions participating in the 
Department's student aid programs. Most postsecondary institutions 
provide a high-quality education that equips students with new 
knowledge and skills and prepares them for their careers. However, when 
postsecondary institutions make false and misleading statements to 
students or prospective students about school or career outcomes or 
financing needed to pay for those programs, or fail to fulfill specific 
contractual promises regarding program offerings or educational 
services, student loan borrowers may be eligible for discharge of their 
Federal loans.
    The final regulations give students access to consistent, clear, 
fair, and transparent processes to seek debt relief; protect taxpayers 
by requiring that financially risky institutions are prepared to take 
responsibility for losses to the government for discharges of and 
repayments for Federal student loans; provide due process for students 
and institutions; and warn students in advertising and promotional 
materials, using plain language issued by the Department, about 
proprietary schools at which the typical student experiences poor loan 
repayment outcomes--defined in these final regulations as a proprietary 
school at which the median borrower has not repaid in full, or made 
loan payments sufficient to reduce by at least one dollar the 
outstanding balance of, the borrower's loans received at the 
institution--so that students can make more informed enrollment and 
financing decisions.
    Section 455(h) of the Higher Education Act of 1965, as amended 
(HEA), 20 U.S.C. 1087e(h), authorizes the Secretary to specify in 
regulation which acts or omissions of an institution of higher 
education a borrower may assert as a defense to repayment of a Direct 
Loan. Section 685.206(c), governing defenses to repayment, has been in 
place since 1995 but, until recently, has rarely been used. Those final 
regulations specify that a borrower may assert as a defense to 
repayment any ``act or omission of the school attended by the student 
that would give rise to a cause of action against the school under 
applicable State law.''
    In response to the collapse of Corinthian Colleges (Corinthian) and 
the flood of borrower defense claims submitted by Corinthian students 
stemming from the school's misconduct, the Secretary announced in June 
2015 that the Department would develop new regulations to establish a 
more accessible and consistent borrower defense standard and clarify 
and streamline the borrower defense process to protect borrowers and 
improve the Department's ability to hold schools accountable for 
actions and omissions that result in loan discharges.
    These final regulations specify the conditions and processes under 
which a borrower may assert a defense to repayment of a Direct Loan, 
also referred to as a ``borrower defense.'' The current standard allows 
borrowers to assert a borrower defense if a cause of action would have 
arisen under applicable State law. In contrast, these final regulations 
establish a new Federal standard that will allow a borrower to assert a 
borrower defense on the basis of a substantial misrepresentation, a 
breach of contract, or a favorable, nondefault contested judgment 
against the school, for its act or omission relating to the making of 
the borrower's Direct Loan or the provision of educational services for 
which the loan was provided. The new standard will apply to loans made 
after the effective date of the proposed regulations. The final 
regulations establish a process for borrowers to assert a borrower 
defense that will be implemented both for claims that fall under the 
existing standard and for later claims that fall under the new, 
proposed standard. In addition, the final regulations establish the 
conditions or events upon which an institution is or may be required to 
provide to the Department financial protection, such as a letter of 
credit, to help protect students, the Federal government, and taxpayers 
against potential institutional liabilities.
    These final regulations also prohibit a school participating in the 
Direct Loan Program from obtaining, through the use of contractual 
provisions or other agreements, a predispute agreement for

[[Page 75927]]

arbitration to resolve claims brought by a borrower against the school 
that could also form the basis of a borrower defense under the 
Department's regulations. The final regulations also prohibit a school 
participating in the Direct Loan Program from obtaining an agreement, 
either in an arbitration agreement or in another form, that a borrower 
waive his or her right to initiate or participate in a class action 
lawsuit regarding such claims and from requiring students to engage in 
internal dispute processes before contacting accrediting or government 
agencies with authority over the school regarding such claims. In 
addition, the final regulations impose certain notification and 
disclosure requirements on a school regarding claims that are the 
subject of a lawsuit filed in court or that are voluntarily submitted 
to arbitration after a dispute has arisen.
    Summary of the Major Provisions of This Regulatory Action: For the 
Direct Loan Program, the final regulations--
     Clarify that borrowers with loans first disbursed prior to 
July 1, 2017, may assert a defense to repayment under the current 
borrower defense State law standard;
     Establish a new Federal standard for borrower defenses, 
and limitation periods applicable to the claims asserted under that 
standard, for borrowers with loans first disbursed on or after July 1, 
2017;
     Establish a process for the assertion and resolution of 
borrower defense claims made by individuals;
     Establish a process for group borrower defense claims with 
respect to both open and closed schools, including the conditions under 
which the Secretary may allow a claim to proceed without receiving an 
application;
     Provide for remedial actions the Secretary may take to 
collect losses arising out of successful borrower defense claims for 
which an institution is liable; and
     Add provisions to schools' Direct Loan Program 
participation agreements (PPAs) that, for claims that may form the 
basis for borrower defenses--
    [ssquf] Prevent schools from requiring that students first engage 
in a school's internal complaint process before contacting accrediting 
and government agencies about the complaint;
    [ssquf] Prohibit the use of predispute arbitration agreements by 
schools;
    [ssquf] Prohibit the use of class action lawsuit waivers;
    [ssquf] To the extent schools and borrowers engage in arbitration 
in a manner consistent with applicable law and regulation, require 
schools to disclose to and notify the Secretary of arbitration filings 
and awards; and
    [ssquf] Require schools to disclose to and notify the Secretary of 
certain judicial filings and dispositions.
    The final regulations also revise the Student Assistance General 
Provisions regulations to--
     Amend the definition of a misrepresentation to include 
omissions of information and statements with a likelihood or tendency 
to mislead under the circumstances. The definition would be amended for 
misrepresentations for which the Secretary may impose a fine, or limit, 
suspend, or terminate an institution's participation in title IV, HEA 
programs. This definition is also adopted as a basis for alleging 
borrower defense claims for Direct Loans first disbursed after July 1, 
2017;
     Clarify that a limitation may include a change in an 
institution's participation status in title IV, HEA programs from fully 
certified to provisionally certified;
     Amend the financial responsibility standards to include 
actions and events that would trigger a requirement that a school 
provide financial protection, such as a letter of credit, to insure 
against future borrower defense claims and other liabilities to the 
Department;
     Require proprietary schools at which the median borrower 
has not repaid in full, or paid down by at least one dollar the 
outstanding balance of, the borrower's loans to provide a Department-
issued plain language warning in promotional materials and 
advertisements; and
     Require a school to disclose on its Web site and to 
prospective and enrolled students if it is required to provide 
financial protection, such as a letter of credit, to the Department.
    The final regulations also--
     Expand the types of documentation that may be used for the 
granting of a discharge based on the death of the borrower (``death 
discharge'') in the Perkins, FFEL, Direct Loan, and TEACH Grant 
programs;
     Revise the Perkins, FFEL, and Direct Loan closed school 
discharge regulations to ensure borrowers are aware of and able to 
benefit from their ability to receive the discharge;
     Expand the conditions under which a FFEL or Direct Loan 
borrower may qualify for a false certification discharge;
     Codify the Department's current policy regarding the 
impact that a discharge of a Direct Subsidized Loan has on the 150 
percent Direct Subsidized Loan limit; and
     Make technical corrections to other provisions in the FFEL 
and Direct Loan program regulations and to the regulations governing 
the Secretary's debt compromise authority.
    Costs and Benefits: As noted in the NPRM, the primary potential 
benefits of these regulations are: (1) An updated and clarified process 
and a Federal standard to improve the borrower defense process and 
usage of the borrower defense process to increase protections for 
students; (2) increased financial protections for taxpayers and the 
Federal government; (3) additional information to help students, 
prospective students, and their families make informed decisions based 
on information about an institution's financial soundness and its 
borrowers' loan repayment outcomes; (4) improved conduct of schools by 
holding individual institutions accountable and thereby deterring 
misconduct by other schools; (5) improved awareness and usage, where 
appropriate, of closed school and false certification discharges; and 
(6) technical changes to improve the administration of the title IV, 
HEA programs. Costs associated with the regulations will fall on a 
number of affected entities including institutions, guaranty agencies, 
the Federal government, and taxpayers. These costs include changes to 
business practices, review of marketing materials, additional employee 
training, and unreimbursed claims covered by taxpayers. The largest 
quantified impact of the regulations is the transfer of funds from the 
Federal government to borrowers who succeed in a borrower defense 
claim, a significant share of which will be offset by the recovery of 
funds from institutions whose conduct gave rise to the claims.
    On June 16, 2016, the Secretary published a notice of proposed 
rulemaking (NPRM) for these parts in the Federal Register (81 FR 
39329). The final regulations contain changes from the NPRM, which are 
fully explained in the Analysis of Comments and Changes section of this 
document.
    Implementation Date of These Regulations: Section 482(c) of the HEA 
requires that regulations affecting programs under title IV of the HEA 
be published in final form by November 1, prior to the start of the 
award year (July 1) to which they apply. However, that section also 
permits the Secretary to designate any regulation as one that an entity 
subject to the regulations may choose to implement earlier and the 
conditions for early implementation.
    The Secretary is exercising his authority under section 482(c) to 
designate the following new regulations included in this document for 
early implementation beginning on November

[[Page 75928]]

1, 2016, at the discretion of each lender or guaranty agency:
    (1) Section 682.211(i)(7).
    (2) Section 682.410(b)(6)(viii).
    Additionally, the Secretary intends to exercise his authority under 
section 482(c) of the HEA to permit the Secretary and guaranty agencies 
to implement the new and amended regulations specific to automatic 
closed school discharges in Sec. Sec.  674.33(g)(3)(ii), 
682.402(d)(8)(ii) and 685.214(c)(2)(ii) as soon as operationally 
possible after the publication date of these final regulations. We will 
publish a separate Federal Register notice to announce this 
implementation date.
    The Secretary has not designated any of the remaining provisions in 
these final regulations for early implementation. Therefore, the 
remaining final regulations included in this document are effective 
July 1, 2017.
    Public Comment: In response to our invitation in the June 16, 2016, 
NPRM, more than 50,000 parties submitted comments on the proposed 
regulations.
    We discuss substantive issues under the sections of the proposed 
regulations to which they pertain. Generally, we do not address 
technical or other minor changes or recommendations that are out of the 
scope of this regulatory action or that would require statutory changes 
in this preamble.

Analysis of Comments and Changes

    An analysis of the comments and of any changes in the regulations 
since publication of the NPRM follows.

General

    Comments: Many commenters supported the Department's proposals to 
improve the borrower defense regulations by establishing a Federal 
standard for permissible defenses to borrower repayment, standardizing 
the defense to repayment claim processes for both borrowers and 
institutions, and strengthening the financial responsibility standards 
for institutions. The commenters also supported granting automatic 
closed school discharges in certain instances and ending the use of 
mandatory, predispute arbitration agreements at schools that receive 
Federal financial aid.
    Other commenters expressed support for the proposed regulations, 
but felt that the Department should further strengthen them. For 
example, these commenters believed that the final regulations should 
provide full loan relief to all defrauded students, eliminate the six-
year time limit to recover amounts that borrowers have already paid on 
loans for which they have a borrower defense based on a breach of 
contract or substantial misrepresentation, and allow automatic group 
discharges without an application in cases where there is sufficient 
evidence of a school's wrongdoing.
    Many commenters agreed with the Department's proposed objectives, 
but believed that the proposed regulations would have the unintended 
consequences of creating a ``cottage industry'' of opportunistic 
attorneys and agents attempting to capitalize on students who have 
been, or believe they have been, victims of wrongdoing by schools and 
unleashing a torrent of frivolous and costly lawsuits, which would 
tarnish the reputation of many institutions. The commenters also 
believed that the proposed Federal standard is so broad that borrowers 
will have nothing to lose by claiming a borrower defense even if they 
are employed and happy with their college experience.
    Many commenters did not support the proposed regulations and stated 
that the Department should completely revise them and issue another 
NPRM and 30-day comment period, or that the proposed regulations should 
be withdrawn completely. The commenters were concerned that the 
projected net budget impact provided in the NPRM would undermine the 
integrity of the Direct Loan Program and that neither American 
taxpayers, nor schools that have successfully educated students, could 
cover these costs if thousands of students or graduates start 
requesting discharges of their loans. Other commenters stated that the 
proposed regulations would create unneeded administrative and financial 
burdens for institutions that work hard to comply with the Department's 
regulations and establish new substantive standards of liability, new 
procedural issues, new burdens of proof, widespread and unwarranted 
``triggering'' of the financial responsibility requirements, and the 
abolition of a ``Congressionally favored'' arbitration remedy, that are 
unnecessary or counterproductive.
    Discussion: We appreciate the commenters' support. In response to 
the commenters requesting that the proposed regulations be 
strengthened, completely revised, or withdrawn, we believe these final 
regulations strike the right balance between our goals of providing 
transparency, clarity, and ease of administration to the current and 
new regulations while at the same time protecting students, the Federal 
government, and taxpayers against potential liabilities resulting from 
borrower defenses. In response to commenters' concerns that the 
proposed regulations will create a ``cottage industry'' of 
opportunistic attorneys attempting to capitalize on victimized students 
and unleash a torrent of frivolous lawsuits, the individual borrower 
defense process described in Sec.  685.222(e) is intended to be a 
simple process that a borrower may access without the aid of counsel. 
Similarly, by providing that only a designated Department official may 
present group borrower claims in the group processes described in Sec.  
685.222(f) to (h), the Department believes that the potential for 
frivolous suits in the borrower defense process will be limited. To 
date, Department staff have generally not received borrower defense 
claims submitted by attorneys, opportunistic or otherwise, and we have 
not observed the filing of frivolous lawsuits against schools. We will 
monitor both situations going forward. We note that we address 
commenters' arguments with respect to specific provisions of the 
regulations in the sections of this preamble specific to those 
provisions.
    Changes: None.
    Comments: One commenter contended that the proposed regulations run 
contrary to Article III (separation of powers) and the Seventh 
Amendment (right to jury trial) of the Constitution, in that it would 
vest the Department with exclusive judicial powers to determine private 
causes of action in the absence of a jury.
    The commenter contended that the proposed regulations do not ensure 
Constitutional due process because they do not ensure that schools 
would have the right to receive notice of all the evidence presented by 
a borrower in the new borrower defense proceedings. The commenter 
stated that the lack of due process also affects the process for 
deciding claims, under which the Department is effectively the 
prosecutor, the judge, the only source of appeal, and the entity tasked 
with executing judgment.
    The commenter also contended that a breach of contract or a 
misrepresentation determination are determinations that normally arise 
in common law claims and defenses and are subject to the expertise of 
the courts, rather than a particular government agency. The commenter 
believes that these determinations are not matters of public right, but 
are instead matters of ``private right, that is, of the liability of 
one individual to another under the law as defined,'' which cannot be 
delegated outside the judiciary. Stern v. Marshall, 564 U.S. 462, 489 
(2011) (quoting Crowell v. Benson, 285 U.S. 22, 50 (1932).
    Discussion: The rights adjudicated in borrower defense proceedings 
are rights

[[Page 75929]]

of the Direct Loan borrower against the government regarding the 
borrower's obligation to repay a loan made by the government, and 
rights of the government to recover from the school for losses incurred 
as a result of the act or omission of the school in participating in 
the Federal loan program. The terms of these rights are governed (for 
loans disbursed prior to July 1, 2017) by common law or State law, but 
in each instance the rights are asserted against or by a Federal 
agency, with respect to obligations incurred by the borrower and the 
school in the course of their voluntary participation in the Federal 
loan program. Those facts give the rights adjudicated in these 
proceedings, both the individual borrower adjudications and the 
adjudications of group claims against the school, the character of 
public rights, even if the resolution of those rights turns on 
application of common law and State law (for current loans), and thus 
giving them some of the characteristics of private rights as well.
    Even if these common law rights of the borrower and the school were 
to be considered simply private rights, Congress could properly consign 
their adjudication to the Department, as it did in committing purely 
private rights of the investor and broker asserted in its reparations 
program to the Commodity Futures Trading Commission for adjudication. 
Commodity Futures Trading Comm'n v. Schor, 478 U.S. 833 (1986). In 
Schor, the competing claims asserted were not creations of Federal law, 
nor were the rights asserted by or against a Federal agency. 
Nevertheless, the Court ruled that Congress properly assigned 
adjudication of those private rights to the agency. Like the claimants 
in Schor, both parties--the Direct Loan borrower, by filing the claim 
for relief, and the Direct Loan-participant school, by entering into 
the Direct Loan Participation Agreement--have consented to 
adjudications of their respective rights by the Federal agency--the 
Department. Moreover, these rights are adjudicated in this context 
precisely because Congress directed the Department to establish by 
regulation which acts or omissions of a school would be recognized by 
the Department as defenses to repayment of the Direct Loan; by so 
doing, and by further requiring the Department to conduct a 
predeprivation hearing before credit bureau reporting, Federal offset, 
wage garnishment, of Federal salary offset, Congress necessarily 
committed adjudication of these claims to the Department. 20 U.S.C. 
1080a(c)(4), 31 U.S.C. 3711(e) (credit bureau reporting); 5 U.S.C. 5514 
(Federal salary offset); 20 U.S.C. 1095, 31 U.S.C. 3720D (wage 
garnishment); 31 U.S.C. 3716, 3720B (Federal payment offset). 
Similarly, by recognizing that acts or omissions of the school in 
participating in the title IV, HEA programs would give rise to a claim 
by the Department against the school that arises not by virtue of any 
statutory requirement, but under common law as discussed elsewhere and 
by requiring the Department to provide a hearing for a school that 
disputes that common law claim for damages, Congress necessarily 
committed adjudication of that common law claim to the Department. 20 
U.S.C. 1094(b) (administrative hearing on appeal of audit or program 
review liability claim). In each of these instances, judicial review of 
these agency adjudications by an Article III court is available under 
the APA. 5 U.S.C. 706. The fact that the borrower, the school, and the 
Department might have pursued their claims solely in a judicial forum 
instead of an administrative forum does not preclude assignment of 
their adjudication to the Department: ``(T)he Congress, in exercising 
the powers confided to it may establish `legislative' courts . . . to 
serve as special tribunals `to examine and determine various matters, 
arising between the government and others, which from their nature do 
not require judicial determination and yet are susceptible of it.' '' 
Atlas Roofing Co. v. Occupational Safety & Health Review Comm'n, 430 
U.S. 442, 452 (1977) (quoting Crowell v. Benson, 285 U.S. 22, 50 
(1932)).
    As to the assertion that committing adjudication of these claims to 
the Department deprives a party of the right to trial by jury, the 
Court has long rejected that argument, as it stated in Atlas Roofing, 
on which the commenter relies:

. . . the Seventh Amendment is generally inapplicable in 
administrative proceedings, where jury trials would be incompatible 
with the whole concept of administrative adjudication. . . . This is 
the case even if the Seventh Amendment would have required a jury 
where the adjudication of those rights is assigned instead to a 
federal court of law instead of an administrative agency.

Atlas Roofing Co, 430 U.S. at 454-55 (quoting Pernell v. Southall 
Realty, 416 U.S. 363, 383 (1974)).
    We address the comment with respect to ensuring due process in the 
sections of this preamble specific to the framework for the borrower 
defense claims process.
    Changes: None.
    Comments: Some commenters asserted that the Department lacks 
authority to recover from the institution losses incurred by reason of 
borrower defenses to repayment. A commenter asserted that nothing in 
section 455(h) of the HEA (20 U.S.C. 1087e(h)) permits the Department 
to seek recoupment from any institution related to defenses to 
repayment. In contrast, the commenter asserted, section 437(c)(1) of 
the HEA (20 U.S.C. 1087) explicitly provides that, in the case of 
closed school discharges, the Secretary shall pursue any claim 
``available to the borrower'' against the institution to recover the 
amounts discharged. The commenter contended that this clear grant of 
authority to pursue claims to recoup funds associated with closed 
school discharges and false certification discharges indicates that 
Congress intended no grant of authority to recover for borrower defense 
losses. The commenter noted that the Department conditions discharge on 
the borrower transferring any claim she has against the institution to 
the Department. The commenter asserted that this assignment does not 
empower the Department to enforce the borrower's claim, because the 
Secretary does not have the ability to acquire a claim from the 
borrower on which it may seek recoupment from a school. The commenter 
based this position on section 437(c) of the HEA, which provides that a 
borrower who obtains a closed school or false certification discharge 
is ``deemed to have assigned to the United States the right to a loan 
refund,'' and the absence of any comparable provision in section 455 of 
the HEA, which authorizes the Secretary to determine which acts or 
omissions of the institution may constitute defenses to repayment of a 
Direct Loan. Given that Congress indicated clear intent that the 
Secretary pursue claims related to closed school and false 
certification discharges, and explicitly provided for an assignment of 
claims, the commenter considered the failure of Congress to give any 
indication it wanted the Department to pursue claims of recoupment 
against institutions for section 455(h) loan discharges, or to acquire 
any claims from borrowers related to section 455(h) discharges, to show 
congressional intent to preclude a recoupment remedy against 
institutions.
    Another commenter questioned whether the Department would have a 
valid right to enforce a collection against an institution in the 
absence of what the commenter called a ``third-party adjudication'' of 
the loan discharge.
    A commenter stated that the Department could not recover from the 
institution losses incurred from

[[Page 75930]]

borrower defense claims because the commenter considered those losses 
to be incurred voluntarily by the Department. The commenter based this 
view on common law, under which a person who voluntarily pays another 
with full knowledge of the facts will not be entitled to restitution. 
The commenter asserted that the Department is further barred from 
recovery from the institution under a theory of indemnity or equitable 
subrogation because, under either theory, a party that voluntarily 
makes a payment or discharges a debt may not seek reimbursement.
    Discussion: We address under ``Group Process for Borrower 
Defenses--Statutory Authority'' comments regarding whether the 
Department has authority to assert against the school claims that 
borrowers may have, and discuss here only the comments that dispute 
whether the Department has a legal right to recover from a school the 
amount of loss incurred by the Department upon the recognition of a 
borrower defense and corresponding discharge of some or all of a Direct 
Loan obtained to attend the school.
    Applicable law gives the Department the right to recover from the 
school losses incurred on Direct Loans for several reasons. First, 
section 437(c) of the HEA gives the Department explicit authority to 
recover certain losses on Direct and FFEL loans. Section 437(c) 
provides that, upon discharge of a FFEL Loan for a closed school 
discharge, false certification discharge, or unpaid refund, the 
Secretary is authorized to pursue any claim of the borrower against the 
school, its principals, or other source, and the borrower is deemed to 
have assigned his or her claim against the school to the Secretary. 20 
U.S.C. 1087(c). Section 487(c)(3)(ii) authorizes the Secretary to 
deduct the amount of any civil penalty, or fine, imposed under that 
section from any amounts owed to the institution, but any claim for 
recovery is not based on authority to fine under that section. Section 
432(a)(6) authorizes the Secretary to enforce any claim, however 
acquired, but does not describe what those claims may be. 20 U.S.C. 
1082(a)(6) (applicable to Direct Loan claims by virtue of section 
455(a)(1), 20 U.S.C. 1078e(a)(1)). In addition, section 498(c)(1)(C) of 
the HEA, 20 U.S.C. 1099c(c)(1)(C), implies that the Secretary has 
claims that the Secretary is expected to enforce and recover against 
the institution for ``liabilities and debts''--the ``liabilities of 
such institution to the Secretary for funds under this title, including 
loan obligations discharged pursuant to section 437.'' 20 U.S.C. 
1099c(c)(3)(A) (emphasis added).\1\ These provisions are meaningless if 
the Secretary can enforce claims against institutions only if the HEA 
or another statute explicitly authorizes such recoveries.
---------------------------------------------------------------------------

    \1\ The Secretary can require the institution to submit ``third-
party financial guarantees'' which third-party financial guarantees 
shall equal not less than one-half of the annual potential 
liabilities of such institution to the Secretary for funds under 
this title, including loan obligations discharged pursuant to 
section 437 [20 U.S.C. 1087], and to students for refunds of 
institutional charges, including funds under this title.'' 20 U.S.C. 
1099c(c)(3)(A).
---------------------------------------------------------------------------

    There are two distinct, and overlapping, lines of authority that 
empower the Secretary to recover from the school the amount of losses 
incurred due to borrower defense claims. The first relies on the 
Secretary's longstanding interpretation of the HEA as authorizing such 
recovery. The second relies on the government's rights under common 
law.
    In both the Direct Loan and FFEL programs, the institution plays a 
central role in determining which individuals receive loans, the amount 
of loan an individual receives, and the Federal interest subsidy, if 
any, that an individual qualifies to receive on the loan, a 
determination based on assessment of financial need. In the Direct Loan 
Program, the institution determines whether and to whom the Department 
makes a loan; in the FFEL Program, the institution determines whether 
and to whom a private lender may make a loan that will be federally 
reinsured.
    In Chauffeur's Training School v. Spellings, 478 F.3d 117 (2d Cir. 
2007), the court addressed a challenge by an institution to the 
Department's asserted right to hold the school liable through an 
administrative procedure for losses incurred and to be incurred on FFEL 
Loans that were made by private lenders and federally reinsured and 
subsidized, after the school had wrongly determined that the borrowers 
had proven eligibility for these loans. The court noted that no 
provision of the HEA expressly authorized the Department to determine 
and recover these losses on student loans (as opposed to recovery of 
losses of grant funds, expressly authorized by 20 U.S.C. 1234a)). 
However, the court looked to whether the Department's interpretation of 
the HEA as authorizing the Department to assess a liability for loan 
program violations was reasonable. 478 F.3d at 129. The court concluded 
that the Department had reasonably interpreted the HEA's grant of 
authority to administer the FFEL program to empower the Department to 
``assess liability to recover its guarantee payments'' on loans made as 
a result of the school's ``improper documentation.'' Id.
    Similarly, the Department is authorized under the HEA to administer 
the Direct Loan Program. The HEA directs that, generally, Direct Loans 
are made under the same ``terms, conditions, and benefits'' as FFEL 
Loans. 20 U.S.C. 1087a(b)(2), 1087e(a)(1). In 1994 and 1995, the 
Department interpreted that Direct Loan authority as giving the 
Department authority to hold schools liable for borrower defenses under 
both the FFEL and Direct Loan programs, and stated that, for this 
reason, it was not pursuing more explicit regulatory authority to 
govern the borrower defense process.
    Thus, in Dear Colleague Letter Gen 95-8 (Jan. 1995), the Department 
stated (emphasis in original):

    Finally, some parties warn that Direct Loan schools will face 
potential liability from claims raised by borrowers that FFEL 
schools will not face. . . . The liability of any school--whether a 
Direct Loan or FFEL participant--for conduct that breaches a duty 
owed to its students is already established under law other than the 
HEA--usually state law. In fact, borrowers will have no legal claims 
against Direct Loan schools that FFEL borrowers do not already have 
against FFEL schools. The potential legal liability of schools under 
both programs for those claims is the same, and the Department 
proposes to develop procedures and standards to ensure that in the 
future schools in both programs will face identical actual 
responsibility for borrower claims based on grievances against 
schools.
    The Direct Loan statute creates NO NEW LIABILITIES for schools; 
the statute permits the Department to recognize particular claims 
students have against schools as defenses to the repayment of Direct 
Loans held by the Department. Current Direct Loan regulations allow 
a borrower to assert as a defense any claim that would stand as a 
valid claim against the school under State law.
    . . . Congress intended that schools participating in either 
FFEL or Direct Loan programs should receive parallel treatment on 
important issues, and the Department has already committed during 
negotiated rulemaking to apply the same borrower defense provisions 
to BOTH the Direct Loan and FFEL programs. Therefore, schools that 
cause injury to student borrowers that give rise to legitimate 
claims should and, under these proposals, will bear the risk of 
loss, regardless of whether the loans are from the Direct Loan or 
FFEL Program.

    The Department reiterated this position in a notice published in 
the Federal Register on July 21, 1995 (60 FR 37768, 37769-37770):

    Some members of the FFEL industry have asserted that there will 
be greater liabilities for institutions participating in the Direct 
Loan Program than for institutions participating in the FFEL Program 
as a consequence of differences in borrower

[[Page 75931]]

defenses between the Direct Loan and FFEL Programs. These assertions 
are inaccurate.
    The Department has consistently stated that the potential legal 
liability resulting from borrower defenses for institutions 
participating in the Direct Loan Program will not be significantly 
different from the potential liability for institutions 
participating in the FFEL Program. (59 FR 61671, December 1, 1994, 
and Dear Colleague Letter GEN 95-8 January 1995) That potential 
liability usually results from causes of action allowed to borrowers 
under various State laws, not from the HEA or any of its 
implementing regulations. Institutions have expressed some concern 
that there is a potential for greater liability for institutions in 
the Direct Loan Program than in the FFEL Program under 34 CFR 
685.206. The Secretary believes that this concern is based on a 
misunderstanding of current law and the intention of the Direct Loan 
regulations. The Direct Loan regulations are intended to ensure that 
institutions participating in the FFEL and Direct Loan programs have 
a similar potential liability. Since 1992, the FFEL Program 
regulations have provided that an institution may be liable if a 
FFEL Program loan is legally unenforceable. (34 CFR 682.609) The 
Secretary intended to establish a similar standard in the Direct 
Loan Program by issuing 34 CFR 685.206(c). Consistent with that 
intent, the Secretary does not plan to initiate any proceedings 
against schools in the Direct Loan Program unless an institution 
participating in the FFEL Program would also face potential 
liability. . . .
    Thus, the Secretary will initiate proceedings to establish 
school liability for borrower defenses in the same manner and based 
on the same reasons for a school that participates in the Direct 
Loan Program or the FFEL Program. . . .

    Thus, applying the Chauffeur's Training analysis, this history and 
formal interpretation shows that the Department has, from the inception 
of the Direct Loan Program, considered its administrative authority 
under the HEA for the Direct Loan Program to authorize the Department 
to hold schools liable for losses incurred through borrower defenses, 
and to adopt administrative procedures to determine and liquidate those 
claims.
    Alternatively, common law provides the Department a legal right to 
recover from the school the losses it incurs due to recognition of 
borrower defenses on Direct Loans. Courts have long recognized that the 
government has the same rights under common law as any other party. 
U.S. v. Kearns, 595 F.2d 729 (D.C. Cir. 1978). Even when Congress 
expressly provides a remedy by statute, the government has the remedies 
that ``normally arise out of the relationships authorized by the 
statutory scheme.'' U.S. v. Bellard, 674 F.2d 330 (5th Cir. 1982) 
(finding the Department had a common law right to recover as would any 
other guarantor regardless of an HEA provision describing the 
Department as assignee/subrogor to rights of the private lender whom it 
insured).\2\ In fact, as noted by the Bellard court, statutes must be 
read to preserve common law rights unless the intent to limit those 
rights is ``clearly and plainly expressed by the legislature.'' Id. The 
Bellard court found no such limiting language in the HEA, nor does any 
exist that is relevant to the Direct Loan issue presented here.
---------------------------------------------------------------------------

    \2\ See: U.S. v. Texas, 507 U.S. 529, 534 (1993) (courts may 
take it as a given that Congress has legislated with an expectation 
that the [common law] principle will apply except `when a statutory 
purpose to the contrary is evident.' '').
---------------------------------------------------------------------------

    The school enters into a PPA with the Department in order to 
participate in the Direct Loan Program. 20 U.S.C. 1087(a). The PPA is a 
contract. San Juan City College Inc. v. U.S., 74 Fed. Cl. 448 (2006); 
Chauffeurs Training School v. Riley, 967 F.Supp. 719, 727 (N.D. N.Y. 
1997). In executing the contract, the school ``assume[s] a fiduciary 
relationship with the title IV, HEA Programs.'' Chauffeurs Training 
School v. Paige, C.A. No. 01-CV-02-08 (N.D. N.Y. Sept. 30, 2003), at 7; 
34 CFR 682.82(a). An institution must ``act with the competency and 
integrity necessary to qualify as a fiduciary'' on behalf of taxpayers, 
``in accordance with the highest standard of care and diligence in 
administering the program and in accounting to the Secretary for the 
funds received under [title IV HEA] programs.'' Id.; see 34 CFR 668.82.
    Specifically, under the Direct Loan Program, the HEA describes the 
institution pursuant to its agreement with the Department as 
``originating'' Direct Loans, 20 U.S.C. 1087c(a), 1087d(b), and 
accepting ``responsibility and financial liability stemming from its 
failure to perform its functions pursuant to the agreement.'' 20 U.S.C. 
1087d(a)(3), 34 CFR 685.300(b)(8). The regulations describe the role of 
the institution as ``originating'' Direct Loans. 34 CFR 685.300(c), 
685.301.
    As a loan ``originator'' for the Department, the school is the 
authorized agent of the Department: The school acts pursuant to 
Department direction, the school manifests its intent to act as agent 
by entering into the PPA, and most importantly, the school has power to 
alter the legal relationships between the principal (the Department) 
and third parties (the students). But for the school's act in 
originating the loan, there would be no lender-borrower relationship.
    The interests of the Department as lender and principal in this 
Direct Loan Program relationship with the institution are simple: To 
enable students and parents to obtain Federal loans to pay for 
postsecondary education. 20 U.S.C. 1087a. Congress selected the 
vehicle--a loan, not a grant--under which the borrower repays the loan, 
made with public funds, which in turn enables the making of new loans 
to future borrowers. Acts or omissions by an agent of the Department 
that frustrate repayment by the borrower of the amount the Department 
lends are contrary to the Department's benefit and interest. Acts or 
omissions by the institution, as the Department's loan-making agent, 
that harm the Department's interests in achieving the objectives of the 
loan program violate the duty of loyalty owed by the institution as the 
Department's loan originator, or agent. The Department made clear at 
the inception of the Direct Loan relationship with the institution that 
the institution would be liable for losses caused by its acts and 
omissions, in 1994 and 1995, when the Department publicly and 
unequivocally adopted the ``borrower defense to repayment'' regulation, 
34 CFR 685.206, and, in the Federal Register and other statements 
described earlier, stated the consequences for the institution that 
caused such losses.
    The government has the same protections against breach of fiduciary 
duty that extend under common law to any principal against its agent. 
U.S. v. Kearns, at 348; see also U.S. v. York, 890 F.Supp. 1117 (D.D.C. 
1995) (breach of fiduciary duty to government by contractor, loan 
servicing dealings constituting conflict of interest). The remedies 
available for breach of fiduciary duty are damages resulting from the 
breach of that duty. ``One standing in a fiduciary relation with 
another is subject to liability to the other for harm resulting from a 
breach of duty imposed by the relation.'' Restatement Second, Torts 
Sec.  874.
    Applying this common law analysis to the relationship between the 
Department and the Direct Loan participating institution as it bears on 
the Department's right to recover, we note, first, that the Department 
has the rights available under common law to any other party, without 
regard to whether any statute explicitly confers such rights. Second, 
the institution enters into a contract with the Department pursuant to 
which the institution acts as the Department's agent in the making of 
Direct Loans. The school is the loan ``originator'' for the Department. 
Third, under common law, an agent has a fiduciary duty to act loyally 
for the principal's benefit in all matters connected with the agency. 
Fourth, under common law, an agent's

[[Page 75932]]

breach of its fiduciary duty makes the agent liable to the principal 
for the loss that the breach of duty causes the principal. And last, a 
school that commits an act or omission that gives a Direct Loan 
borrower a defense to repayment that causes the Department loss thereby 
violates its common law fiduciary duty to act loyally for the interests 
of the Department, and is liable to the Department for losses caused by 
that breach of duty.
    The commenter who argued that the Secretary incurs the loss by 
honoring the borrower defense ``voluntarily,'' and is barred by that 
fact from recovery against the institution, misconceives the nature of 
the claim. As early as Bellard, the courts have consistently recognized 
that in its capacity as a loan guarantor under the FFEL Program, the 
Department pays the lender under its contractual obligation as loan 
guarantor, and not as a volunteer. The Department guarantees FFELP 
loans at the request of the borrower who applied for the guaranteed 
loan, as well as the lender. By virtue of payment of the guarantee, the 
Department acquired an implied-in-law right against the borrower for 
reimbursement of the losses it incurred in honoring the guarantee--a 
claim distinct from its claim as assignee from the lender of the 
defaulted loan. Similarly, where the Department incurs a loss under a 
statutory obligation to discharge by reason of closure of the school or 
false certification, the Department does not incur that loss 
voluntarily, but rather under legal obligation imposed by the statute, 
as well as the terms of the federally prescribed promissory note. 
Regardless of whether the HEA explicitly authorized the Secretary to 
recover for that loss, or deemed the borrower's claim against the 
school to be assigned to the Secretary, common law gives the Secretary 
the right to recover from the school for the loss incurred as a result 
of the act or omission of the school. Section 455(h) of the HEA, by 
directing that the Secretary determine by regulation which acts or 
omissions of the school constitute defenses to repayment, requires the 
Department to discharge the borrower's obligation to repay when the 
borrower establishes such a defense. 20 U.S.C. 1087e(h). To the extent 
that the borrower proves that the act or omission of the school gave 
the borrower a defense, the amount not recoverable from the borrower 
was a loss incurred because of the Department's legal obligation to 
honor that defense. That loss, like the loss on payment of a loan 
guarantee on a FFEL Loan, is not one incurred voluntarily, but rather 
is incurred, like the loss on the loan guarantee, by legal obligation. 
By honoring the proven defense of the Direct Loan borrower, like 
honoring the claim of the lender on the government guarantee, the 
Secretary acquires by subrogation the claim of the Direct Loan borrower 
or FFEL lender, as well as a claim for reimbursement from the party 
that caused the loss--the borrower, on the defaulted FFEL Loan, or the 
school, on the Direct Loan defense.
    Changes: None.
    Comments: Several commenters stated that the HEA does not 
authorize, or even contemplate, the sweeping regulatory framework set 
forth in the Department's borrower defense proposals. The commenters 
questioned the three HEA provisions cited by the Department as the 
source of its statutory authority: Section 455(h), which allows the 
Secretary to identify ``acts or omissions . . . a borrower may assert 
as a defense to repayment of a loan;'' Section 487, which outlines 
certain consequences for an institution's ``substantial 
misrepresentation of the nature of its educational program, its 
financial charges, or the employability of its graduates;'' and Section 
454(a)(6), which permits the Department to ``include such . . . 
provisions as the Secretary determines are necessary to protect the 
interests of the United States and to promote the purposes of'' the 
Direct Loan Program in each institution's PPA. The commenters believed 
that section 455(h) of the HEA only empowers the Department to define 
those ``acts or omissions'' that an individual borrower may assert as a 
defense in a loan collection proceeding and noted that none of the 
provisions allows the Department to create a novel cause of action for 
a borrower to levy against her school, which the Department would both 
prosecute and adjudicate in its own ``court.'' Accordingly, the 
commenters believed that the Department should substantially revise the 
rule to be consistent with the regulatory authority granted to the 
Department by Congress. Other commenters stated that the Department 
should withdraw the proposed regulations and instead work jointly with 
Congress to address the issues in the proposed regulations as part of 
the reauthorization of the HEA. The commenters believed that borrower 
defense policy proposals are so substantive and commit such an enormous 
amount of taxpayer dollars that careful consideration by Congress is 
required so that all of the available options are weighed in the 
overall context of comprehensive program changes.
    Discussion: We disagree with the commenters who contended that the 
HEA does not authorize the regulatory framework proposed in the 
Department's borrower defense proposals. As explained above, common law 
and the HEA as interpreted by the Department in adopting the Direct 
Loan regulations, give the Department the right to recover losses 
incurred due to borrower defense claims. The commenters rightly 
identify sections 455(h), 487, and 454(a)(6) of the HEA as some of the 
sources of the Department's statutory authority for these regulations 
as they relate to identification of causes of action that are 
recognized as defenses to repayment, as well as procedures for receipt 
and adjudication of these claims. In addition, the HEA authorizes the 
Secretary to include in Direct Loan PPAs with institutions any 
provisions that are necessary to protect the interests of the United 
States and to promote the purposes of the Direct Loan Program. In 
becoming a party to a Direct Loan PPA, the institution accepts 
responsibility and financial liability stemming from its failure to 
perform its functions pursuant to the agreement. And, as a result, 
students and parents are able to obtain Federal loans to pay for 
postsecondary education. Far from exceeding its statutory authority in 
developing procedures for adjudicating these claims, section 455(h) 
presumes that the Department must recognize in its existing 
administrative collection and enforcement proceedings the very defenses 
that section directs the Department to establish, or create new 
procedures to better address these claims, as we do here.
    In addition, section 410 of the General Education Provisions Act 
(GEPA) provides the Secretary with authority to make, promulgate, 
issue, rescind, and amend rules and regulations governing the manner of 
operations of, and governing the applicable programs administered by, 
the Department. 20 U.S.C. 1221e-3. Further, under section 414 of the 
Department of Education Organization Act, the Secretary is authorized 
to prescribe such rules and regulations as the Secretary determines 
necessary or appropriate to administer and manage the functions of the 
Secretary or the Department. 20 U.S.C. 3474. These general provisions, 
together with the provisions in the HEA and common law explained 
earlier, noted above, authorize the Department to promulgate 
regulations that govern defense to repayment standards, process, and 
institutional liability.
    With regard to the commenters who believe that the Department's 
proposals are so substantive and commit such an

[[Page 75933]]

enormous amount of taxpayer dollars that the Department should work 
with Congress, or defer to Congress, in terms of the development of 
such comprehensive program changes, we do not agree that the Department 
should not take, or should defer, regulatory action on this basis until 
Congress acts. Since the collapse of Corinthian, the Department has 
received a flood of borrower defense claims stemming from the school's 
misconduct. In order to streamline and strengthen this process, we 
believe it is critical that the Department proceed now in accordance 
with its statutory authority, as delegated by Congress, to finalize 
regulations that protect student loan borrowers while also protecting 
the Federal and taxpayer interests.
    Changes: None.
    Comments: Several commenters stated that the proposed regulations 
were arbitrary and capricious and therefore violate the APA. Commenters 
raised this concern both generally and with respect to specific 
elements of the proposed regulations. For example, several commenters 
argued that the Department withheld substantive detail regarding its 
expansion of the loan repayment defenses into offensive causes of 
action and on the process by which borrower defense claims and 
Department proceedings to collect claim liabilities from institutions 
will be adjudicated, thereby depriving institutions and affected 
parties the opportunity to offer meaningful comment on critical parts 
of the rule.
    Discussion: We address commenters' arguments with respect to 
specific provisions of the regulations in the sections of this preamble 
specific to those provisions. However, as a general matter, in taking 
this regulatory action, we have considered relevant data and factors, 
considered and responded to comments and articulated a reasoned basis 
for our actions. Marsh v. Oregon Natural Res. Council, 490 U.S. 360, 
378 (1989); Motor Vehicle Mfrs. Ass'n v. State Farm Mut. Auto. Ins. 
Co., 463 U.S. 29, 43 (1983); see also Pub. Citizen, Inc. v. Fed. 
Aviation Admin., 988 F.2d 186, 197 (D.C. Cir. 1993); PPL Wallingford 
Energy LLC v. FERC, 419 F.3d 1194, 1198 (D.C. Cir. 2005).
    Changes: None.
    Comments: Several commenters stated that the negotiated rulemaking 
process, by which the proposed rules were developed, was flawed.
    One commenter stated that input from representatives of publicly 
held proprietary institutions was not included in the public comment 
process prior to the establishment of a negotiated rulemaking 
committee. This commenter also stated that only representatives from 
private, proprietary institutions were represented on the negotiated 
rulemaking committee and that those representatives had no expertise in 
the active management of an institution. The commenter also stated that 
the NPRM 45-day public comment process was too short.
    Several commenters contended that the Department failed to provide 
adequate notice to the public of the scope of issues to be discussed at 
the negotiated rulemaking. The commenters stated that the issues of 
financial responsibility and arbitration clauses were not included in 
the Federal Register notices announcing the establishment of a 
negotiated rulemaking committee or the solicitation of negotiators and 
that, had the higher education community known these issues were within 
the scope of the rulemaking, negotiators more familiar with these 
issues would have been nominated. The commenters believed that the 
Department failed to carry out its statutory mandate under 20 U.S.C. 
1098 to engage the public and receive input on the issues to be 
negotiated. One commenter also expressed dismay at the Department's 
accelerated timetable and intent to publish final regulations one week 
before the general election. The commenter felt that the ``rush to 
regulate'' resulted in a public comment period that did not give the 
public enough time to fully consider the proposals and a timeline that 
did not afford the Department enough time to develop an effective, 
cost-effective rule.
    Discussion: The negotiated rulemaking process ensures that a broad 
range of interests is considered in the development of regulations. 
Specifically, negotiated rulemaking seeks to enhance the rulemaking 
process through the involvement of all parties who will be 
significantly affected by the topics for which the regulations will be 
developed. Accordingly, section 492(b)(1) of the HEA, 20 U.S.C. 
1098a(b)(1), requires the Department to choose negotiators from groups 
representing many different constituencies. The Department selects 
individuals with demonstrated expertise or experience in the relevant 
subjects under negotiation, reflecting the diversity of higher 
education interests and stakeholder groups, large and small, national, 
State, and local. In addition, the Department selects negotiators with 
the goal of providing adequate representation for the affected parties 
while keeping the size of the committee manageable. The statute does 
not require the Department to select specific entities or individuals 
to be on the committee. As there was both a primary and an alternate 
committee member representing proprietary institutions, we believe that 
this group was adequately represented on the committee.
    We note that the Department received several nominations to seat 
representatives from proprietary schools on the committee after 
publication of our October 20, 2015, Federal Register notice. The 
Department considered each applicant to determine their qualifications 
to serve on the committee.
    This process did not result in proprietary sector nominees with the 
requisite qualifications, so we published a second Federal Register 
notice on December 21, 2015, seeking further nominations for the 
negotiated rulemaking committee, including representation from the 
proprietary sector. Dennis Cariello, Shareholder, Hogan Marren Babbo & 
Rose, Ltd., and Chris DeLuca, Founder, DeLuca Law, were selected 
following this second notice. Given the topics under discussion, we 
believe Mr. Cariello and Mr. DeLuca adequately represented the 
proprietary sector.
    We disagree with the commenters who contended that the Department 
failed to provide adequate public notice and failed to engage and 
receive input from the public on the scope of issues to be discussed at 
the negotiated rulemaking, in particular the issues of financial 
responsibility and arbitration clauses. On August 20, 2015, the 
Department published a notice in the Federal Register announcing our 
intention to establish a negotiated rulemaking committee. We also 
announced our intention to accept written comments from and hold two 
public hearings (September 10, 2015 and September 16, 2015, in 
Washington, DC and San Francisco, respectively) at which interested 
parties could comment on the topics suggested by the Department and 
suggest additional topics that should be considered for action by the 
committee. Lastly, we announced our intent to develop proposed 
regulations for determining which acts or omissions of an institution 
of higher education a borrower may assert as a defense to repayment of 
a loan made under the Direct Loan Program and the consequences of such 
borrower defenses for borrowers, institutions, and the Secretary. We 
specifically stated that we would address the issues of defense to 
repayment procedures; the criteria that constitute a defense to 
repayment; the standards and procedures that the Department would use 
to determine institutional liability for amounts based

[[Page 75934]]

on borrower defenses; and, the effect of borrower defenses on 
institutional capability assessments. No representatives of the 
proprietary sector testified at the hearings. One proprietary 
association representing 1,100 cosmetology schools submitted written 
testimony stating that the association was interested in working with 
the Department to determine the institutional liability and capability 
assessments associated with borrower defense claims. In addition, we 
presented issue papers prior to the first day of the first of the three 
negotiating sessions in which we outlined the particular questions to 
be addressed.\3\ These included Issue Paper No. 5, which explicitly 
addresses financial responsibility and letters of credit.\4\ 
Negotiators who had any question about the scope of issues we intended 
to cover were thus given very explicit notice before the first day of 
negotiations, and were free to obtain then, or at any other time during 
the nine days of hearings over three months, any expert advisors they 
wished to engage to inform their deliberations.
---------------------------------------------------------------------------

    \3\ https://www2.ed.gov/policy/highered/reg/hearulemaking/2016/.
    \4\ The paper states--
    Questions to be considered by the negotiating committee include:
    1. Should the Department take additional steps to protect 
students and taxpayers from (a) potential borrower defense to 
repayment (DTR) claims, (b) liabilities stemming from closed school 
discharges, and (c) other conditions that may be detrimental to 
students?
    [ssquf] If so, what conditions, triggering events, metric-based 
standards, or other risk factors should the Department consider 
indicative of failing financial responsibility, administrative 
capability, or other standards?
    [ssquf] What should the consequences be for a violation? Letter 
of credit or other financial guarantee? Disclosure requirements and 
student warnings? Other consequences?
     If a letter of credit or other financial guarantee is 
required, how should the amount be determined?
---------------------------------------------------------------------------

    We received written testimony from other parties that supported 
both holding institutions financially accountable for the costs 
associated with borrower defenses and limiting a school's use of 
certain dispute resolution procedures.
    We disagree with the commenter who contended that the Department's 
timetable for developing borrower defense regulations was rushed and 
that the comment period did not give the public enough time to fully 
consider the proposals. We believe that the 45-day public comment 
period provided sufficient time for interested parties to submit 
comments, particularly given that prior to issuing the proposed 
regulations, the Department conducted two public hearings and three 
negotiated rulemaking sessions, where stakeholders and members of the 
public had an opportunity to weigh in on the development of much of the 
language reflected in the proposed regulations. In addition, the 
Department also posted the NPRM on its Web site several days before 
publication in the Federal Register, providing stakeholders additional 
time to view the proposed regulations and consider their viewpoints on 
the NPRM.
    Changes: None.
    Comments: Although the regulations will affect all schools, many 
commenters expressed frustration at their perception that the 
regulations target proprietary schools in particular. The commenters 
noted several provisions of the regulations--for example, financial 
protection triggers related to publicly traded institutions, 
distributions of equity, the 90/10 regulations, and the Gainful 
Employment regulations, and disclosure provisions regarding loan 
repayment rates--as unfairly targeting only proprietary schools with no 
justification or rationale. The commenters noted that that there are 
many private sector career schools and colleges that play a vital role 
in the country's higher education system by providing distinctive, 
career-focused programs and that the Department should develop rules 
that are applied uniformly across all educational institutions that 
offer title IV, HEA funding. Another commenter appreciated the 
distinction made in the NPRM between nonprofit/public institutions and 
proprietary schools as the basis for restricting the loan repayment 
rate disclosure to proprietary schools. The commenter suggested that 
the fundamental differences in the governance structures and missions 
of the public and non-profit sectors versus the for-profit sector 
provide a substantive basis for differentiating this regulation among 
the sectors.
    Several commenters urged the Department to reconsider the changes 
to the financial responsibility standards to include actions and events 
that would trigger a requirement that a school provide financial 
protection, such as a letter of credit, to insure against future 
borrower defense claims and other liabilities, given their sweeping 
scope and potentially damaging financial impact on historically black 
colleges and universities (HBCUs). The commenters contended that these 
provisions could lead to the closure of HBCUs that are not financially 
robust but provide quality educational opportunities to students and 
noted that HBCUs have not been the focus of Federal and State 
investigations nor have they defrauded students or had false claims 
lawsuits filed against them. These commenters expressed concern about a 
number of the specific financial protection triggers, including, but 
not limited to, the triggers relating to lawsuits, actions by 
accrediting agencies, and cohort default rate.
    Discussion: We agree that there are many proprietary career schools 
and colleges that play a vital role in the country's higher education 
system. We do not agree, however, that either the financial protection 
triggers or the loan repayment rate disclosure unfairly target 
proprietary institutions. We apply the financial protection triggers 
related to publicly traded institutions, the distribution of equity, 
and the 90/10 regulations only to proprietary institutions because, as 
another commenter noted, of the fundamental differences in the 
governance structures and missions of the public and non-profit sectors 
and the unique nature of the business model under which these 
institutions operate. These triggers identify events or conditions that 
signal impending financial problems at proprietary institutions that 
warrant action by the Department. We apply the loan repayment rate 
disclosure only to the for-profit sector primarily because the 
frequency of poor repayment outcomes is greatest in this sector. We 
appreciate the support of the commenter who agreed with this approach.
    We note that we address commenters' arguments with respect to 
specific provisions of the regulations in the sections of this preamble 
specific to those provisions.
    We also note that HBCUs play a vital role in the Nation's higher 
education system. We recognize the concerns commenters raised regarding 
the financial protection provisions of the proposed regulations, which 
they argue would have a damaging financial impact on HBCUs. We note 
that the triggers are designed to identify signs, and to augment the 
Department's tools for detection, of impending financial difficulties. 
If an institution is subject to material actions or events that are 
likely to have an adverse impact on the financial condition or 
operations of an institution, we believe that the Federal government 
and taxpayers should be protected from any resulting losses incurred by 
requiring a letter or credit, regardless of the institution's sector. 
As commenters mentioned, our recent experience suggests that HBCUs have 
not been the subject of government agency suits or other litigation by 
students or others, or of administrative enforcement actions. 
Institutions that do not experience these kinds of claims,

[[Page 75935]]

including HBCUs, will not experience adverse impacts under these 
triggers. In addition, institutions, including HBCUs, will retain their 
existing rights of due process and continue to have the ability to 
present to the Secretary if there is any factual objection to the 
grounds for the required financial protection. Accordingly, the 
Secretary can consider additional information provided by an 
institution before requiring a letter of credit. Even in instances 
where the Department still requires a letter of credit over a school's 
objection, the school could raise such issues to the Department's 
Office of Hearing and Appeals.
    Finally, we have made a number of changes to the proposed triggers 
that address the commenters' specific objections to particular 
triggers, to more sharply focus the automatic triggers on actions and 
events that are likely to affect a school's financial stability. For 
instance, as we stated in other sections of this preamble, in light of 
the significant comments received regarding the potential for serious 
unintended consequences if the accreditation action triggers were 
automatic, we are revising the accreditation trigger so that 
accreditation actions such as show cause and probation or equivalent 
actions are discretionary. We note that we address commenters' 
arguments with respect to additional specific financial protection 
triggers, and any changes we have made in the final regulations, in the 
sections of this preamble specific to those provisions.
    Changes: None.
    Comments: One commenter suggested that the Department ensure that 
its contractors are aware of the basis for borrower defense discharge 
claims and the accompanying process. The commenter noted that 
inconsistent servicing and debt collection standards impede borrowers' 
access to the benefit and other forms of relief. The commenters also 
suggested that the Department update its borrower-facing materials to 
reflect the availability and scope of the borrower defense discharge.
    Discussion: We are committed to ensuring that our contractors and 
any borrower-facing material published by the Department provide 
accurate and timely information on the discharge standards and 
processes associated with a borrower defense to repayment. We have 
begun the process of updating applicable materials to reflect these 
final regulations and will continue working closely with our 
contractors to help ensure that they have the information they need to 
assist borrowers expeditiously and accurately.
    Changes: None.
    Comments: Several commenters requested that the Department make 
information available to the public on the number of borrowers who 
submitted borrower defense applications, the number of borrowers who 
received a discharge, the amount of loans discharged, the basis or 
standard applied by the Department in a successful discharge claim, 
discharged amounts collected from schools, a list of institutions 
against which successful borrower defense claims are made, and any 
reports relevant to the process. The commenters believed that this 
information would provide transparency and facilitate a better 
understanding of how the process is working as well.
    Discussion: We are committed to transparency, clarity and ease of 
administration and will give careful consideration to this request as 
we refine our borrower defense process.
    Changes: None.
    Comments: Several commenters noted that they, as student loan 
borrowers, are taxpayers like every American citizen and that paying 
student loans that were fraudulently made on top of paying taxes is a 
double penalty. The commenters also requested that the Department 
permit a borrower to include all types of student loans--private 
student loans, FFEL, Perkins, Parent Plus--they received to finance the 
cost of higher education in a borrower defense claim.
    Discussion: The Department is committed to protecting student loan 
borrowers from misleading, deceitful, and predatory practices of, and 
failure to fulfill contractual promises by, institutions participating 
in the Federal student aid programs. These final regulations permit a 
borrower to consolidate loans listed in Sec.  685.220(b), including 
nursing loans made under part E of title VIII of the Public Health 
Service Act, to pursue borrower defense relief by consolidating those 
loans, as provided in proposed Sec.  685.212(k). The Department does 
not have the authority to include private student loans in a Direct 
Loan consolidation.
    Changes: None.
    Comments: Several commenters stated that, in order to avoid another 
failure as serious as that of Corinthian, the Department should 
implement strong compliance and enforcement policies to proactively 
prevent institutions that engage in fraudulent activity from continuing 
to receive title IV, HEA funding. The commenters believe that 
institutions that do not meet statutory, regulatory or accreditor 
standards and that burden students with debt without providing a 
quality education should be identified early and subjected to greater 
scrutiny and sanctions so that a borrower defense is a last resort.
    Discussion: The Department is committed to strong compliance and 
enforcement policies to proactively prevent institutions that engage in 
fraudulent activity from continuing to receive title IV, HEA funding. 
These final regulations establish the definitive conditions or events 
upon which an institution is or may be required to provide to the 
Department with financial protection, such as a letter of credit, to 
help protect students, the Federal government, and taxpayers against 
potential institutional liabilities.
    Changes: None.
    Comments: One commenter requested that the Department and the 
Internal Revenue Service develop a determination on the tax treatment 
of discharges of indebtedness for students with successful defense to 
repayment claims. While acknowledging that the Department does not 
administer tax law, the commenter stated that the Department should 
question, or at least weigh in on the matter, of the Internal Revenue 
Service's ``decline to assert'' policy on successful defense to 
repayment claims that currently applies to loans for students who 
attend schools owned by Corinthian, but not to loans for students who 
attend other schools.
    Discussion: As noted by the commenter, the tax treatment of 
discharges that result from a successful borrower defense is outside of 
the Department's jurisdiction. However, the Department recognizes the 
commenter's concern and will pursue the issue in the near future.
    Changes: None.

Borrower Defenses (Sections 668.71, 685.205, 685.206, and 685.222)

Federal Standard

Support for Standard
    Comments: A group of commenters fully supported the Department's 
intent to produce clear and fair regulations that protect student 
borrowers and taxpayers and hold schools accountable for acts and 
omissions that deceive or defraud students. However, these commenters 
suggested that the Department has not fully availed ourselves of 
existing consumer protection remedies and have, instead, engaged in 
overreach to expand our enforcement options.
    Another group of commenters noted that the proposed Federal 
standard is a positive complement to consumer protections already 
provided by State law. Another group of commenters

[[Page 75936]]

offered support for the Federal standard specifically because it 
addresses complexities and inequities between borrowers in different 
States.
    One commenter explicitly endorsed our position that general HEA 
eligibility or compliance violations by schools could not be used a 
basis for a borrower defense.
    Another group of commenters noted that the proposed Federal 
standard provides an efficient, transparent, and fair process for 
borrowers to pursue relief. According to these commenters, the Federal 
standard eliminates the potential for disparate application of this 
borrower benefit inherent with the current rule's State-based standard, 
and enables those who are providing training and support to multiple 
institutions to develop standardized guidance.
    A different group of commenters expressed support for the Federal 
standard, noting that it would be challenging for us to adjudicate 
claims based on 50 States' laws. Yet another group of commenters 
requested that the new Federal standard be applied retroactively when a 
borrower makes a successful borrower defense claim and has loans that 
were disbursed both before and after July 1, 2017.
    Discussion: We appreciate the support of these commenters.
    However, we do not agree with the commenters' contention that we 
are engaging in overreach to expand our enforcement options, nor have 
we disregarded existing consumer protection remedies. The HEA provides 
specific authority to the Secretary to conduct institutional oversight 
and enforcement of the title IV regulations. The borrower defense 
regulations do not supplant consumer protections available to 
borrowers. Rather, the borrower defense regulations describe the 
circumstances under which the Secretary exercises his or her long-
standing authority to relieve a borrower of the obligation to repay a 
loan on the basis of an act or omission of the borrower's school. The 
Department's borrower defense process is distinct from borrowers' 
rights under State law. State consumer protection laws establish causes 
of action an individual may bring in a State's courts; nothing in the 
Department's regulation prevents borrowers from seeking relief through 
State law in State courts. As noted in the NPRM, 81 FR 39338, the 
limitations of the borrower defense process should not be taken to 
represent any view regarding other issues and causes of action under 
other laws and regulations that are not within the Department's 
authority.
    As to the request to make the new Federal standard available to all 
Direct Loan borrowers, we cannot apply the new Federal standard 
retroactively when a borrower makes a successful borrower defense claim 
and has loans that were disbursed both before and after July 1, 2017. 
Loans made before July 1, 2017 are governed by the contractual rights 
expressed in the existing Direct Loan promissory notes. These 
promissory notes incorporate the current borrower defense standard, 
which is based on an act or omission of the school attended by the 
student that would give rise to a cause of action against the school 
under applicable State law. Promissory notes for loans made after July 
1, 2017 will include a discussion of the new Federal standard for 
borrower defense claims.
    Changes: None.

Evidentiary Standard

    Comments: A number of commenters and an individual commenter 
remarked that the proposed Federal standard increases the risk to 
institutions by granting loan discharges when the borrower's case is 
substantiated by a preponderance of the evidence.
    Another commenter expanded on this position, asserting that the 
evidentiary standard in most States for fraudulent misrepresentation is 
clear and convincing evidence. A few commenters echoed these viewpoints 
and suggested that the perceived minimal burden of proof may encourage 
bad actors to entice borrowers into filing false claims.
    A couple of other commenters wrote that the standard is not clear 
enough to preclude students from asserting claims of misrepresentation 
without supporting evidence. These commenters suggested that the 
proposed regulations presume that all proprietary schools engage in 
deliberate misrepresentation.
    Discussion: We do not agree that the ``preponderance of the 
evidence'' standard will result in greater risk to institutions. We 
believe this evidentiary standard is appropriate as it is the typical 
standard in most civil proceedings. Additionally, the Department uses a 
preponderance of the evidence standard in other proceedings regarding 
borrower debt issues. See 34 CFR 34.14(b), (c) (administrative wage 
garnishment); 34 CFR 31.7(e) (Federal salary offset). We believe that 
this evidentiary standard strikes a balance between ensuring that 
borrowers who have been harmed are not subject to an overly burdensome 
evidentiary standard and protecting the Federal government, taxpayers, 
and institutions from unsubstantiated claims. Under the standard, the 
designated Department official may determine whether the elements of 
the borrower's cause of action under the Federal standard for borrower 
defenses have been sufficiently alleged and shown. If the official 
determines that the elements have not been alleged or have not met the 
preponderance of evidence standard, the claim will be denied.
    The Department is aware of unscrupulous businesses that prey upon 
distressed borrowers, charging exorbitant fees to enroll them in 
Federal loan repayment plans that are freely available. On January 28, 
2016, the Department sent cease and desist letters to two third-party 
``debt relief'' companies that were using the Department's official 
seal without authorization. The misuse of the Department's Seal is part 
of a worrying trend. Some of these companies are charging large up-
front or monthly fees for Federal student aid services offered by the 
Department of Education and its student loan servicers for free. In 
April of 2016, the Department launched several informational efforts to 
direct borrowers to the Department's free support resources, as well as 
to share information regarding State and Federal entities that have the 
authority to act against companies that engage in deceptive or unfair 
practices. Although these or similar opportunists may seek to profit 
from filing false claims, the Department will be aggressive in 
curtailing this activity, and will remain vigilant to help ensure that 
bad actors do not profit from this process.
    We do not agree that the Federal standard will incent borrowers to 
assert claims of misrepresentation without sufficient evidence to 
substantiate their claims. As explained in more detail under ``Process 
for Individual Borrowers,'' under Sec.  685.222(a)(2), a borrower in 
the individual process in Sec.  685.222(e) bears the burden of proof in 
establishing that the elements of his or her claim have been met. In a 
group process under Sec.  685.222(f) to (h), this burden falls on the 
designated Department official. Borrower defense claims that do not 
meet the evidentiary standard will be denied. We also disagree with the 
commenters' interpretation of the borrower defense regulations as based 
on a presumption that all proprietary institutions engage in deliberate 
misrepresentation. These borrower defense regulations are applicable to 
and designed to address all institutions of postsecondary education 
participating in the Direct Loan Program; further, they contain no 
presumption regarding the activities of any institution, but instead 
provide a fair process for determining whether

[[Page 75937]]

acts or omissions by any particular institution give rise to a borrower 
defense. We also discuss this issue in more detail under ``Substantial 
Misrepresentation.''
    Changes: None.

Educational Malpractice

    Comments: A group of commenters asked that we clarify the 
difference between educational malpractice and a school's failure to 
provide the necessary aspects of an education (such as qualified 
instructors, appropriately equipped laboratories, etc.).
    Discussion: We do not believe that the regulations should 
differentiate between educational malpractice and a school's failure to 
provide the necessary aspects of an education, such as might be 
asserted in a claim of substantial misrepresentation or breach of 
contract. State law does not recognize claims characterized as 
educational malpractice, and we do not intend to create a different 
legal standard for such claims in these regulations. Claims relating to 
the quality of a student's education or matters regarding academic and 
disciplinary disputes within the judgment and discretion of a school 
are outside the scope of the borrower defense regulations. We recognize 
that there may be instances where a school has made specific 
misrepresentations about its facilities, financial charges, programs, 
or the employability of its graduates, and these misrepresentations may 
function as the basis of a borrower defense, as opposed to a claim 
regarding educational quality. Similarly, a borrower defense claim 
based on a breach of contract may be raised where a school has failed 
to deliver specific obligations, such as programs and services, it has 
committed to by contract.
    Changes: None.

Intent

    Comments: A number of commenters expressed concern that the 
proposed Federal standard does not require intent on the part of the 
institution. These commenters were concerned that inadvertent errors by 
an institution or its employees could serve as the basis for a borrower 
defense claim. Some commenters cited an example of an employee 
misstating or omitting information that is available to the borrower in 
a complete and correct form in publications or electronic media. One of 
these commenters noted that the six-year statute of limitations may 
exacerbate this issue, by permitting borrowers to present claims 
relying on distant memories of oral conversations that may have been 
misunderstood.
    Discussion: Gathering evidence of intent would likely be nearly 
impossible for borrowers. Information asymmetry between borrowers and 
institutions, which are likely in control of the best evidence of 
intentionality of misrepresentations, would render borrower defense 
claims implausible for most borrowers.
    As explained in more detail under ``Substantial 
Misrepresentation,'' we do not believe it is necessary to incorporate 
an element of intent or knowledge into the substantial 
misrepresentation standard. This reflects the Department's longstanding 
position that a misrepresentation does not require knowledge or intent 
on the part of the institution. The Department will continue to operate 
within a rule of reasonableness and will evaluate available evidence of 
extenuating, mitigating, and aggravating factors prior to issuing any 
sanctions pursuant to 34 CFR part 668, subpart F. We will also consider 
the totality of the circumstances surrounding any misrepresentation for 
borrower defense determinations. However, an institution will generally 
be responsible for harm to borrowers caused by its misrepresentations, 
even if they are not intentional. We continue to believe that this is 
more reasonable and fair than having the borrower (or taxpayers) bear 
the cost of such injuries. It also reflects the consumer protection 
laws of many States.
    Similarly, we do not believe it is necessary or appropriate to 
adopt an intent element for the breach of contract standard. Generally, 
intent is not a required element for breach of contract, and we do not 
see a need to depart from that general legal principle here.
    Regardless of the point in time within the statute of limitations 
at which a borrower defense claim is made, the borrower will be 
required to present a case that meets or exceeds the preponderance of 
the evidence standard.
    Changes: None.

State Law Bases for the Federal Standard

    Comments: A number of commenters advocated the continuation of 
State-based standards for future borrower defense claims. These 
commenters put forward several arguments in support of their position.
    Several commenters suggested that the proposed Federal standard 
effectively reduces, preempts, or repeals borrowers' current rights 
under the current, State law-based standard.
    According to another commenter, the proposed acceptance of 
favorable, nondefault, contested judgments based on State law suggests 
that allegations of State law violations should provide sufficient 
basis for a borrower defense claim. Another group of commenters 
contended that, when a Federal law or regulation intends to provide 
broad consumer protections, it generally does not supplant all State 
laws, but rather, replaces only those that provide less protection to 
consumers.
    A group of commenters noted that the HEA's State authorization 
regulations require States to regulate institutions and protect 
students from abusive conduct. According to these commenters, the laws 
States enact under this authority would not be covered by the Federal 
standard unless the borrower obtained a favorable, nondefault, 
contested judgment.
    Additionally, one commenter believed that providing a path to 
borrower defense based on act or omission of the school attended by the 
student that would give rise to a cause of action under applicable 
State law would preserve the relationship between borrower defense, 
defense to repayment, and the ``Holder in Due Course'' rule of the 
Federal Trade Commission (FTC).\5\
---------------------------------------------------------------------------

    \5\ The FTC's ``Holder Rule'' or ``Holder in Due Course Rule'' 
is also formally known as the ``Trade Regulation Rule Concerning 
Preservation of Consumers' Claims and Defenses,'' 16 CFR part 433. 
The Holder Rule requires certain credit contracts to include a 
contractual provision that establishes that the holder of such a 
contract is subject to all claims and defenses which the debtor 
could assert against the seller of the goods or services obtained 
with the proceeds of the contract, with recovery by the debtor being 
limited to the amounts paid by the debtor under the contract.
---------------------------------------------------------------------------

    These commenters stated that the Department has not provided 
sufficient evidence to support its assertions that borrower defense 
determinations based on a cause of action under applicable State law 
results or would result in inequitable treatment for borrowers, or that 
the complexity of adjudicating State-based claims has increased due to 
the expansion of distance education. Further, these commenters also 
stated that the Department has not provided any examples of cases that 
would meet the standard required to base a borrower defense claim on a 
nondefault, contested judgement based on State law.
    A group of commenters contended that State law provides the most 
comprehensive consumer protections to borrowers. Other commenters 
contended that State law provides clarity to borrowers and schools, as 
precedents have been established that elucidate what these laws mean 
with respect to the rights and responsibilities of the parties.

[[Page 75938]]

    Another commenter suggested that providing borrowers comprehensive 
options to claim a borrower defense, including claims based on 
violation of State law, should be an essential precept of borrower 
relief.
    One commenter contended that the elimination of the State standard 
is at odds with the proposed ban on mandatory arbitration, as this ban 
will clear the way for borrowers to pursue claims against their schools 
in State court.
    Several commenters noted that the Department will continue to apply 
State law standards to borrower defense claims for loans disbursed 
prior to July 2017, necessitating the continued understanding and 
application of State laws regardless of whether or not they remain a 
basis for borrower defense claims for loans disbursed after July 2017.
    A group of commenters expressed concern that borrowers with loans 
disbursed before July 2017 can access the Federal standard by 
consolidating their loans; however, borrowers with loans disbursed 
after July 2017 can only avail themselves of the State standard by 
obtaining a nondefault, contested judgment. They contended that 
Department should not introduce this inequity into the Federal student 
loan programs.
    Another group of commenters asserted that defining bases for future 
borrower defense claims based on past institutional misconduct may 
limit the prosecution of future forms of misconduct that are 
unforeseeable.
    Several commenters noted that many borrowers lack the resources 
necessary to obtain a nondefault, contested judgment based on State 
law. Moreover, these borrowers would not have access to the breadth of 
data and evidence available to the Department.
    Several commenters contended that borrowers whose schools have 
violated State law should not have to rely upon their State's Attorney 
General (AG) to access Federal loan relief.
    One commenter wrote that creating multiple paths a borrower may use 
to pursue a borrower defense claim is unnecessarily complex.
    A group of commenters remarked that the proposed Federal standard 
is both too complex and the evidentiary standard too low, suggesting 
that the prior State standard was more appropriate for borrower defense 
claims.
    Discussion: We disagree that the Federal standard effectively 
reduces, preempts, or repeals borrowers' current rights under the State 
standard. Borrowers may still submit a claim based on violation of any 
State or Federal law, whether obtained in a court or an administrative 
tribunal of competent jurisdiction. As also explained in the ``Claims 
Based on Non-Default, Contested Judgments'' section of this document, 
the Department's borrower defense process is distinct from borrowers' 
rights to pursue judicial remedies in other State or Federal contexts 
and nothing in the Department's regulation prevents borrowers from 
seeking relief through State law in State courts.
    We agree, as proposed in the NPRM and reflected in these final 
regulations, that the acceptance of favorable, nondefault, contested 
judgments based on State or Federal law violations may serve as a 
sufficient basis for a borrower defense claim. We believe it is 
important to enable borrowers to bring borrower defense claims based on 
those judgments, but we do not think this means that we should maintain 
the State-based standard.
    We acknowledge that the HEA's State authorization regulations 
require States to regulate institutions and protect students from 
abusive conduct and that the laws States have enacted in this role 
would only be covered by the Federal standard where the borrower 
obtained a favorable, nondefault, contested judgment. However, we do 
not view this as a compelling reason to maintain an exclusively State-
based standard, or a standard that also incorporates State law in 
addition to the Federal standard, for borrower defense.
    We disagree that the Federal standard for borrower defense should 
incorporate the FTC's Holder Rule. We acknowledge that the current 
borrower defense regulation's basis in applicable State law has its 
roots in the Department's history with borrower defense.\6\ However, we 
have decided that it is appropriate that the Department exercise its 
authority under section 455(h) of the HEA to specify ``which acts or 
omissions'' may serve as the basis of a borrower defense and establish 
a Federal standard that is not based in State law, for loans made after 
the effective date of these final regulations.
---------------------------------------------------------------------------

    \6\ As explained in the ``Expansion of Borrower Rights'' 
section, before the Department enacted the borrower defense 
regulations in 1994 as part of its Direct Loan Program regulations, 
59 FR 61664, the Department had preserved borrowers' rights under 
the FFEL Program to bring any claims a borrower may have against a 
school as defenses against the holder of the loan if the school had 
a referral or affiliation relationship with the lender. This was 
done by adopting a version of the FTC's Holder Rule language in the 
FFEL Master Promissory Note in 1994, and was later formalized in 
regulation at 34 CFR 682.209(g) in 2008. As further explained under 
``General,'' in 1995, the Department clarified that the borrower 
defense Direct Loan Program regulation was meant to create rights 
for borrowers, and as to liabilities for schools corresponding to 
those that would arise under the FFEL Program.
---------------------------------------------------------------------------

    We have acknowledged that potential disparities may exist as 
students in one State may receive different relief than students in 
another State, despite having common facts and claims. This concern is 
substantiated, in part, by comments made by non-Federal negotiators and 
members of the public in response to the NPRM, asserting that consumer 
protections laws vary greatly from State to State.
    We have also described how the complexity of adjudicating State-
based claims for borrower defense has increased due to the expansion of 
distance education. As noted in the NPRM (81 FR 39335 to 39336), while 
a determination might be made as to which State's laws would provide 
protection from school misconduct for borrowers who reside in one State 
but are enrolled via distance education in a program based in another 
State, some States have extended their rules to protect these students, 
while others have not.
    Additionally, we have discussed the administrative burden to the 
Department and difficulties Department has experienced in determining 
which States' laws apply to any borrower defense claim and the inherent 
uncertainties in interpreting another authorities' laws. 81 FR 39339.
    We agree that borrower relief should include comprehensive options, 
including claims based on violations of State law. While we believe 
that the proposed standards will capture much of the behavior that can 
and should be recognized as the basis for borrower defenses, it is 
possible that some State laws may offer borrowers important protections 
that do not fall within the scope of the Department's Federal standard. 
To account for these situations, the final regulations provide that 
nondefault, contested judgments obtained against a school based on any 
State or Federal law, may be a basis for a borrower defense claim, 
whether obtained in a court or an administrative tribunal of competent 
jurisdiction. Under these regulations, a borrower may use such a 
judgment as the basis for a borrower defense if the borrower was 
personally affected by the judgment, that is, the borrower was a party 
to the case in which the judgment was entered, either individually or 
as a member of a class. To support a borrower defense claim, the 
judgment would be required to pertain to the making of a Direct Loan or 
the provision of educational services to the borrower.

[[Page 75939]]

    While State law may provide clarity to borrowers and schools 
regarding the rights and responsibilities of the parties under 
established precedents, we believe that the Federal standard for 
borrower defenses more clearly and efficiently captures the full scope 
of acts and omissions that may result in a borrower defense claim.
    We disagree that the elimination of the State standard is at odds 
with the ban on predispute arbitration clauses. Rather, we assert that 
prohibiting predispute arbitration clauses will enable more borrowers 
to seek redress in court and, as appropriate, to submit a nondefault, 
contested judgment in support of their borrower defense claim, 
including a claim based on State law.
    We concur that the Department's continued application of State law 
standards to borrower defense claims for loans disbursed prior to July 
2017, will require the continued interpretation of State law. However, 
the number of loans subject to the State standard will diminish over 
time, enabling the Department to transition to a more effective and 
efficient borrower defense standard and process.
    We understand the commenters' concern that borrowers may be treated 
inequitably based on when their loans were disbursed. However, while it 
is true that borrowers with loans disbursed prior to July 2017 may 
consolidate those loans, as discussed in the NPRM (81 FR 39357), the 
standard that would apply would depend upon the date on which the first 
Direct Loan to which a claim is asserted was made. Therefore, the 
standard applied to these loans does not change by virtue of their 
consolidation.
    We do not agree that the Federal standard supplants all State 
consumer protection laws, as borrowers may still pursue relief based on 
these laws by obtaining a nondefault, contested judgment by a court or 
administrative tribunal of competent jurisdiction.
    We do not agree that the three bases for borrower defenses under 
the Federal standard limit the prosecution of future unforeseeable 
forms of misconduct. We expect that many of the borrower defense claims 
that the Department anticipates receiving will be addressed through the 
categories of substantial misrepresentation, breach of contract, or 
violations of State or Federal law that are confirmed through a 
nondefault, contested judgment by a court or administrative tribunal of 
competent jurisdiction. Additionally, the Department's borrower defense 
process is distinct from borrowers' rights or other Federal, State, or 
oversight agencies' authorities to prosecute or initiate claims against 
schools for wrongful conduct in State or other Federal tribunals. We 
recognize that, while the attainment of a favorable judgment can be an 
effective and efficient means of adjudicating a borrower's claim of 
wrongdoing by an institution, it can also be prohibitively time-
consuming or expensive for some borrowers. The regulation includes a 
provision that enables a borrower to show that a judgment obtained by a 
governmental agency, such as a State AG or a Federal agency, that 
relates to the making of the borrower's Direct Loan or the provision of 
educational services to the borrower, may also serve as a basis for a 
borrower defense under the standard, whether the judgment is obtained 
in court or in an administrative tribunal. We do not agree that 
borrowers whose schools have violated State law will have to rely upon 
their State's AG to access Federal loan relief. These borrowers are 
still able to file borrower defense claims under the substantial 
misrepresentation or breach of contract standards, even if a 
nondefault, contested judgment is not obtained by the government 
entity. Moreover, the prohibition against predispute arbitration 
clauses and class action waivers will enable more borrowers to pursue a 
determination of wrongdoing on the part of an institution individually 
or as part of a class.
    We do not agree that the State standard is less complex than the 
new Federal standard. As discussed, the current State law-based 
standard necessarily involves complicated questions relating to which 
State's laws apply to a specific case and to the proper and accurate 
interpretation of those laws. We believe the elements of the Federal 
standard and the bases for borrower defense claims provide sufficient 
clarity as to what may or may not constitute an actionable act or 
omission on the part of an institution. As discussed earlier, we also 
disagree that the State standard provides a higher evidentiary 
standard. Preponderance of the evidence is the typical standard in most 
civil proceedings. Additionally, the Department uses a preponderance of 
the evidence standard in other processes regarding borrower debt 
issues.
    Changes: None.

Federal Standard as a Minimum Requirement

    Comments: Several groups of commenters recommended that we 
establish a Federal standard that serves as a floor, or minimum 
requirement, to provide additional consumer safeguards to borrowers in 
States that have less robust consumer protection laws. One group of 
commenters suggested that this could assure consistency with the FTC 
Holder Rule. These commenters opined that expansion of the Federal 
standard to include Unfair, Deceptive or Abusive Acts and Practices 
(UDAP)\7\ violations and breaches of contract would benefit borrowers 
and simplify borrower defense claim adjudication, as very few States 
would provide more robust consumer protections.
---------------------------------------------------------------------------

    \7\ Each State has consumer protection laws that prohibit 
certain unfair and deceptive conduct, which are commonly known as 
``unfair and deceptive trade acts and practices'' or ``UDAP'' laws. 
The FTC also enforces prohibitions against unfair and deceptive 
conduct in certain contexts under section 5 of the FTC Act, 15 
U.S.C. 45, which may also be described as Federal ``UDAP'' law.
---------------------------------------------------------------------------

    Another commenter opined that a strong Federal standard as a more 
robust minimum requirement, i.e., one that requires only reasonable 
reliance to prove substantial misrepresentation and includes UDAP 
violations, would eliminate the need to maintain a State law standard.
    Discussion: We disagree that the Federal standard requires 
expansion to include UDAP violations in order to ensure borrowers are 
protected or that the Federal standard should be established as a 
minimum requirement for borrower defense. As noted in the NPRM, 
reliance upon State law not only presents a significant burden for 
Department officials who must apply and interpret various State laws, 
but also for borrowers who must make the threshold determination as to 
whether they may have a claim. We believe that many of the claims the 
Department will receive will be covered by the standards proposed by 
the Department and that those standards will streamline the 
administration of the borrower defense regulations. The Department's 
substantial misrepresentation regulations (34 CFR part 668 subpart F) 
were informed by the FTC's Policy Guidelines on Deception, and we 
believe they are more tailored to, and suitable for, use in the 
borrower defense context. Under the borrower defense regulations, 
certain factors addressing specific problematic conduct may be 
considered to determine whether a misrepresentation has been relied 
upon to a borrower's detriment, thus making the misrepresentation 
``substantial.'' With regard to unfair and abusive conduct, we 
considered the available precedent and determined that it is unclear 
how such principles would apply in the borrower defense context as 
stand-alone standards. Such practices are often alleged in combination 
with misrepresentations and are not often addressed on their own by the 
courts. With this lack of guidance, it is unclear

[[Page 75940]]

how such principles would apply in the borrower defense context.
    Moreover, many of the borrower defense claims the Department has 
addressed or is considering have involved misrepresentations by 
schools. We believe that the standard established in these regulations 
will address much of the behavior arising in the borrower defense 
context, and that this standard appropriately addresses the 
Department's goals of accurately identifying and providing relief to 
borrowers for misconduct by schools; providing clear standards for 
borrowers, schools, and the Department to use in resolving claims; and 
avoiding for all parties the burden of interpreting other Federal 
agencies' and States' authorities in the borrower defense context. As a 
result, we decline to adopt standards for relief based on UDAP.
    As discussed earlier, we also disagree that the Federal standard 
for borrower defense should incorporate the FTC's Holder Rule, 16 CFR 
part 433, and believe that it is appropriate for the reasons discussed 
that the Department exercise its authority to establish a Federal 
standard that is not based in State law.
    Notwithstanding the foregoing discussion, we appreciate that State 
law provides important protections for students and borrowers. Nothing 
in the borrower defense regulations prevents a borrower from seeking 
relief under State law in State court. Moreover, Sec.  685.222(b) 
provides that if a borrower has obtained a nondefault, favorable 
contested judgment against the school under State or other Federal law, 
the judgment may serve as a basis for borrower defense. As explained 
further under ``Claims Based on Non-Default, Contested Judgments,'' we 
believe this strikes the appropriate balance between providing relief 
to borrowers and the Department's administrative burden in accurately 
evaluating the merits of such claims.
    Changes: None.

Additional Grounds

State AGs
    Comments: A number of commenters requested that the final 
regulations include a process for State AGs to petition the Secretary 
to grant relief based on State law violations. One group of commenters 
expanded on this request, suggesting that other law enforcement 
agencies and entities also be permitted to bring forward evidence in 
support of group claims, and to receive from the Department a formal 
response regarding its determination of the claim. Another group of 
commenters contended that State AGs uncover institutional wrongdoing 
before others do, and, accordingly, their direct participation in the 
borrower defense process would provide affected borrowers more timely 
access to relief.
    Discussion: The group process for borrower defenses in Sec.  
685.222(f) provides for a process by which evidence for determinations 
of substantial misrepresentation, breach of contract, or judgments, 
might come from submissions to the Department by claimants, State AGs 
or other officials, or advocates for claimants, as well as from the 
Department's investigations. We recognize that these entities may 
uncover institutional wrongdoing early and may have relevant evidence 
in support of group claims.
    The Department always welcomes cooperation and input from other 
Federal and State enforcement entities, as well as legal assistance 
organizations and advocacy groups. In our experience, such cooperation 
is more effective when it is conducted through informal communication 
and contact. Accordingly, we have not incorporated a provision 
requiring formal written responses from the Secretary, but plan to 
create a point of contact for State AGs to allow for active 
communication channels. We also reiterate that we welcome a 
continuation of cooperation and communication with other interested 
groups and parties. As indicated above, the Department is fully 
prepared to receive and make use of evidence and input from other 
stakeholders, including advocates and State and Federal agencies. We 
also discuss this issue in more detail under ``Group Process for 
Borrower Defense.''
    Changes: None.

Unfair or Deceptive Acts or Practices (UDAP)

    Comments: Several groups of commenters advocated the inclusion of 
State UDAP laws as a stand-alone basis for borrower defense claims.
    One group of commenters opined that UDAP laws, which include 
prohibitions against misrepresentation, along with unfair, fraudulent, 
and unlawful business acts, have been refined by decades of judicial 
decisions, while the proposed substantial misrepresentation basis for 
borrower defense claims remains untested.
    Another group of commenters argued that State UDAP laws incorporate 
the prohibitions and deterrents that the Department seeks to achieve 
and offer the flexibility needed to deter and rectify institutional 
acts or omissions that would be presented as borrower defenses under 
the Department's substantial misrepresentation and breach of contract 
standards. Another group of commenters noted that some acts that may 
violate State laws intended to protect borrowers may not constitute a 
breach of contract or misrepresentation.
    Another commenter noted that multiple State AGs have investigated 
schools and provided the Department with their findings of wrongdoing 
based on their States' UDAP laws.
    One group of commenters suggested that, if the Department did not 
opt to restore the State standard, the inclusion of a similar UDAP law 
provision would become even more important. These commenters assert 
that the additional factors that would favor a finding of a substantial 
misrepresentation would not close the gap between the Federal standard 
and States' UDAP laws. They recommend using State UDAP laws as the 
additional factors that would elevate a misrepresentation to 
substantial misrepresentation.
    Discussion: As discussed above, we disagree that the inclusion of 
UDAP violations as a basis for a borrower defense claims is required to 
assure borrowers are protected by the Federal standard.
    We believe that the Federal standard appropriately addresses the 
Department's interests in accurately identifying and providing relief 
to borrowers for misconduct by schools; providing clear standards for 
borrowers, schools, and the Department to use in resolving claims; and 
avoiding for all parties the burden of interpreting other Federal 
agencies' and States' authorities in the borrower defense context. 
While UDAP laws may play an important role in State consumer protection 
and in State AGs' enforcement actions, we believe the Federal standard 
addresses much of the same conduct, while being more appropriately 
tailored and readily administrable in the borrower defense context. As 
a result, we decline to include UDAP violations as a basis for borrower 
defense claims.
    Changes: None.
    Comments: One commenter stated that by foreclosing HEA violations 
from serving as a basis for borrower defense claims, the proposed 
regulations would effectively preempt State UDAP laws, which the 
commenter argued often use violations of other laws as a basis for 
determining that a practice is unfair or deceptive.
    Discussion: The Department's borrower defense process is distinct 
from borrowers' rights under State law. State UDAP laws establish 
causes of action an individual may bring in a State's courts; nothing 
in the

[[Page 75941]]

Department's regulations prevents borrowers from seeking relief through 
State law in State courts. As noted in the NPRM, the specifics of the 
borrower defense process should not be taken to represent any view 
regarding other issues and causes of action under other laws and 
regulations that are not within the Department's authority.
    Changes: None.

HEA Violations

    Comments: One commenter requested that the regulations make clear 
that borrower defense claims do not include claims based on 
noncompliance with the HEA or sexual or racial harassment allegations, 
as described in the preamble to the NPRM. One commenter suggested that 
the explicit exclusion of sexual or racial harassment as the basis of a 
borrower defense claim is intended to protect public and non-profit 
schools.
    Another commenter believed the current regulations would allow 
borrowers to base a claim for a borrower defense on an institution's 
violations of the HEA where those violations also constitute violations 
under State UDAP law. The commenter viewed the Department's position in 
the NPRM that a violation of the HEA is not, in itself, a basis for a 
borrower defense as a retroactive change to the standard applicable to 
loans made before July 2017. The commenter rejected the Department's 
assertion that this limitation is in fact based on a longstanding 
interpretation of the bases for borrower defense claims.
    Discussion: It is indeed the Department's longstanding position 
that an act or omission by the school that violates an eligibility or 
compliance requirement in the HEA or its implementing regulations does 
not necessarily affect the enforceability of a Federal student loan 
obtained to attend the school, and is not, therefore, automatically a 
basis for a borrower defense. With limited exceptions not relevant 
here, the case law is unanimous that the HEA contains no implied 
private right of action for an individual to assert a claim for 
relief.[hairsp]\8\ The HEA vests the Department with the sole authority 
to determine and apply the appropriate sanction for HEA violations.
---------------------------------------------------------------------------

    \8\ As stated by the Department in 1993:
    [The Department] considers the loss of institutional eligibility 
to affect directly only the liability of the institution for Federal 
subsidies and reinsurance paid on those loans. . . . [T]he borrower 
retains all the rights with respect to loan repayment that are 
contained in the terms of the loan agreements, and [the Department] 
does not suggest that these loans, whether held by the institution 
or the lender, are legally unenforceable merely because they were 
made after the effective date of the loss of institutional 
eligibility.
    58 FR 13,337. See, e.g. Armstrong v. Accrediting Council for 
Continuing Educ. & Training, 168 F.3d 1362 (D.C. Cir. 1999), opinion 
amended on denial of reh'g, 177 F.3d 1036 (D.C. Cir. 1999) 
(rejecting claim of mistake of fact regarding institutional 
accreditation as grounds for rescinding loan agreements); McCullough 
v. PNC Bank, 298 F.3d 1362, 1369 (11th Cir. 2002)(collecting cases).
---------------------------------------------------------------------------

    A school's act or omission that violates the HEA may, of course, 
give rise to a cause of action under other law, and that cause of 
action may also independently constitute a borrower defense claim under 
Sec.  685.206(c) or Sec.  685.222. For example, advertising that makes 
untruthful statements about placement rates violates section 487(a)(8) 
of the HEA, but may also give rise to a cause of action under common 
law based on misrepresentation or constitute a substantial 
misrepresentation under the Federal standard and, therefore, constitute 
a basis for a borrower defense claim. However, this has always been the 
case, and is not a retroactive change to the current borrower defense 
standard under Sec.  685.206(c).
    As explained in more detail under ``Federal Standard,'' it has been 
the Department's longstanding position that sexual and racial 
harassment claims do not directly relate to the making of a loan or 
provision of educational services and are not within the scope of 
borrower defense. 60 FR 37769. We also note, moreover, that sexual and 
racial harassment are explicitly excluded as bases for borrower defense 
claims in recognition of other entities, both within and outside of the 
Department, with the authority to investigate and resolve these 
complaints, and not in an effort to protect public and non-profit 
schools.
    Changes: None.

Claims Based on Non-Default, Contested Judgments

    Comments: A group of commenters requested that the Department 
explain how, if continuing to operate under the State standard results 
in potentially inequitable treatment for borrowers, it is still 
reasonable to rely upon State law when judgments have been obtained, 
thereby providing borrower protections that vary by State.
    Several commenters suggested that a borrower should be required to 
obtain a favorable judgment under State law in order to obtain a loan 
discharge. One commenter suggested that borrowers pursuing State law 
judgments receive forbearance on their Direct Loans while their cases 
are proceeding.
    Discussion: When the Department relies upon a nondefault, contested 
judgment to affirm a borrower defense, it is not required to interpret 
State law. Rather, it relies upon the findings of a court or 
administrative tribunal of competent jurisdiction.
    Although we expect that the prohibition against certain mandatory 
arbitration clauses will enable more borrowers to pursue a 
determination of wrongdoing on the part of an institution, we do not 
agree that it is appropriate to require borrowers to obtain a favorable 
judgment in order to obtain a loan discharge.
    While the attainment of a favorable judgment can be an effective 
and efficient means of adjudicating a borrower's claim of wrongdoing by 
an institution, it can also be prohibitively time-consuming or 
expensive for some borrowers. We have included a provision under which 
a judgment obtained by a governmental agency, such as a State AG or a 
Federal agency, that relates to the making of the borrower's Direct 
Loan or the provision of educational services to the borrower, may also 
serve as a basis for a borrower defense under the standard, whether the 
judgment is obtained in court or in an administrative tribunal.
    We agree that borrowers should receive forbearance on their Direct 
Loans while their cases are proceeding. Borrowers may use the General 
Forbearance Request form to apply for forbearance in these 
circumstances; we would grant the borrower's request, and the final 
regulations also will require FFEL Program loan holders to do the same 
upon notification by the Secretary. In addition, a borrower defense 
loan discharge based on a nondefault, contested judgment may provide 
relief for remaining payments due on the loan and recovery of payments 
already made.
    Changes: None.
    Comments: Several commenters stated that the Department's proposal 
to allow borrower defenses on the basis of ``nondefault, favorable 
contested judgments'' was unrealistic, and argued that such judgments 
are unlikely to occur. These commenters argued that both plaintiffs 
(either government agencies or students themselves) as well as 
institutions are under substantial pressure to settle lawsuits, and 
pointed to the lack of any current judgments against institutions that 
would meet this standard. One commenter argued that the lack of such 
nondefault favorable contested judgments effectively barred State 
causes of action and would force borrowers to rely on the Department's 
Federal standard as the only basis for relief.
    Discussion: The Department recognizes that nondefault, favorable 
contested judgments may not be common, relative to the number of

[[Page 75942]]

lawsuits that are filed. The Department includes this basis for relief 
as a way for borrowers to avoid having to re-litigate claims actually 
decided on the merits. If no such determination against the institution 
has yet occurred, borrowers may bring claims to the Department for 
evaluation that satisfy the standards described for a substantial 
misrepresentation under Sec.  685.222(d) or breach of contract under 
Sec.  685.222(c). The Department will thus continue to recognize State 
law causes of action under Sec.  685.222(b), but will require a 
tribunal of competent jurisdiction to decide the legal and factual 
basis for the claim.
    Changes: None.
    Comments: Several commenters stated that the proposed standard for 
nondefault, favorable contested judgments effectively narrows State law 
causes of action by putting what the commenters argued was a 
significant and unrealistic burden on borrowers to litigate claims to 
judgment. These commenters argued that the Department should not 
effectively remove these bases for relief. One of the commenters asked 
that the Department recognize settlements with the institution as a 
basis for relief, while another proposed that the Department recognize 
class action settlements in which the settlement has been approved by a 
judge or in which the plaintiff(s) have survived a motion for summary 
judgment. Another asked that claim preclusive court judgments and 
findings of fact and admissions in settlements should likewise serve as 
a basis for relief.
    Discussion: As stated in the NPRM, 81 FR 39340, we decline to adopt 
a standard based on applicable State law due, in part, to the burden to 
borrowers and the Department in interpreting and applying States' laws. 
However, we recognize that State law may provide important protections 
for borrowers and students. We believe that a standard recognizing 
nondefault, favorable, contested judgments strikes a balance between 
recognizing causes of action under State or other Federal law and 
minimizing the Department's administrative burden in accurately 
evaluating the merits of such claims. For the reasons discussed here 
and in the NPRM, we decline to recognize settlements as a way to 
satisfy the standard in Sec.  685.222(b). However, we welcome the 
submission of, and will consider, any orders, court filings, 
admissions, or other evidence from a borrower for consideration in the 
borrower defense process.
    Changes: None.
    Comments: One commenter stated that the Department's proposed 
language leaves it unclear whether the judgment against the institution 
must include a specific determination regarding the act or omission 
forming the basis of the borrower defense, and urged the Department to 
explicitly require such a determination. Another commenter argued that 
the carve-outs of certain claims that the Department would not consider 
to be borrower defenses are not explicitly included for judgments 
obtained against an institution, and urged that the Department include 
such carve-outs.
    Discussion: For a judgment to form the basis of a borrower defense, 
it must include a determination that an act or omission that would 
constitute a defense to repayment under State or Federal law occurred 
and that the borrower would be entitled to relief under such applicable 
law. That said, the overarching principles established in Sec.  
685.222(a) apply to claims under all the standards established in Sec.  
685.222, including to judgments under Sec.  685.222(b). Thus, under 
Sec.  685.222(a)(3), the Department will not recognize a violation by 
the school of an eligibility or compliance requirement in the HEA or 
its implementing regulations as a basis for borrower defense under 
Sec.  685.222 or Sec.  685.206(c) unless the violation would otherwise 
constitute a basis for borrower defense. Similarly, borrower defense 
claims must be based upon an act or omission of the school attended by 
the student that relates to the making of a Direct Loan or the 
provision of educational services for which the loan was provided, 
under Sec.  685.222(a)(5).
    If a borrower, a class of consumers, or a government agency made a 
claim against a school regarding the provision of educational services 
and receives a favorable judgment that entitles the borrower to 
restitution or damages, but the borrower only obtained a partial 
recovery from the school on this judgment, under Sec.  685.222(i)(8), 
we would recognize any unpaid amount of the judgment in calculating the 
total amount of relief that could be provided on the Direct Loan. If 
the borrower, a class of consumers, or a government agency obtained a 
judgment holding that the school engaged in wrongful acts or omissions 
regarding the provision of private loans, the borrower could 
demonstrate to the Department whether the findings of fact on which the 
judgment rested also established acts or omissions relating to the 
educational services provided to the borrower or the making of the 
borrower's Direct Loan that could be the basis of a borrower defense 
claim under these regulations. This borrower defense claim would be a 
basis for relief independent of the judgment that related exclusively 
to the private loans, and such relief would be calculated without 
reference to any relief obtained through that private loan judgment.
    Changes: None.
    Comments: Several commenters raised concerns about a student's 
ability to bring a borrower defense claim based on judgments obtained 
by government agencies. One of the commenters stated that it is not 
always clear when an agency is acting on behalf of the students.
    Discussion: The final regulation recognizes that judgments obtained 
by governmental agencies may not be brought on the behalf of specific 
students, as opposed to having been brought, for example, on the behalf 
of a State or on the behalf of the United States. As described in the 
final regulation, a judgment under the standard brought by a 
governmental agency must be a favorable contested judgment obtained 
against the school. As discussed previously, such judgments must also 
meet the requirements of Sec.  685.222(a).
    Changes: None.
    Comments: One commenter argued that the Department's judgment 
standard should only apply with respect to loans disbursed, or 
judgments obtained, after July 1, 2017.
    Discussion: We believe that the standard does not represent any 
change from current practice. If a borrower submitted a nondefault, 
contested judgment from a court or administrative tribunal of competent 
jurisdiction deciding a cause of action under applicable State law for 
a loan first disbursed before July 1, 2017, the Department would apply 
principles of collateral estoppel to determine if the judgment would 
bar a school from disputing the cause of action forming the basis of 
the borrower's claim under 34 CFR 685.206(c).
    Changes: None.
    Comments: One commenter urged the Department to specify that the 
judgments referenced in Sec.  685.222(b) must be obtained in court 
cases and not merely through administrative proceedings.
    Discussion: As set forth in in Sec.  685.222(b), the judgment must 
be obtained ``in a court or administrative tribunal of competent 
jurisdiction.'' The Department continues to believe that administrative 
adjudications serve an important role in determining the factual and 
legal basis for claims that could serve as borrower defenses. We do

[[Page 75943]]

not believe further clarification is necessary on this point.
    Changes: None.
    Comments: One commenter stated that the Department should add 
language to the final regulations stating that it will also respect 
judgments in favor of the school as precluding a borrower defense 
claim.
    Discussion: We will not incorporate an absolute bar on borrower 
defense claims where the borrower has already lost in a State 
proceeding because different underlying legal or factual bases may have 
been involved in the prior litigation. For example, a student might 
lose a breach of contract suit in State court premised on an 
institution's failure to provide job placement services, but have a 
valid claim that the institution misrepresented whether credits would 
be transferrable. The Department will, however, follow established 
principles of collateral estoppel in its determination of borrower 
defense claims.
    Changes: None.
    Comments: One commenter stated that the Department's proposed 
regulatory language would disrupt the adversarial process because 
institutions would be more likely to settle cases than risk a judgment 
that could lead to borrower defense liabilities, and also that 
institutions may be forced not to settle if the opposing party insists 
on admission of liability in the settlement that could form the basis 
of borrower defense liabilities. The commenter also argued that it 
would be unfair for the Department to consider past settlements 
retroactively. Another commenter argued that the Department should 
recognize default judgments against institutions obtained by a law 
enforcement agency such as the FTC, the Consumer Financial Protection 
Bureau (CFPB), or a State AG.
    Discussion: We appreciate the concern that the new standard may 
cause disruptions to the strategy and risk calculus in other litigation 
by private parties as well as government agencies. The Department's 
purpose in this rulemaking is to create a Federal standard that will 
more efficiently and fairly determine whether a borrower is entitled to 
relief, and we consider this purpose to outweigh the concern raised 
about altering litigation strategies. We do not intend either to 
dissuade or encourage settlements between borrowers and institutions, 
and will give settlements and admissions in previous litigation the 
weight to which they are entitled. That said, a default judgment does 
not involve any determination of the merits, and therefore will require 
the Department to make an independent assessment of the underlying 
factual and legal basis for the claim. Settlements prior to July 1, 
2017 will not be considered under this standard.
    Changes: None.

Claims Based on Breach of Contract

    Comments: Several commenters questioned why the Department would 
permit a breach of contract claim, but not any other State law claims. 
One commenter noted that evaluation of a breach of contract claim would 
require substantial Department resources, including choice-of-law 
decisions that may be especially complicated in cases of distance 
education. One commenter said that other contract-related causes of 
action should be open to borrowers, such as lack of consideration, lack 
of formation due to lack of capacity, and contract contrary to public 
policy, among others. Another commenter said that borrowers should be 
able to assert contract-related claims under State UDAP laws for 
signing forms saying they received materials that they never received.
    Discussion: The comments suggest some confusion about the 
Department's standard for evaluating breach of contract claims. For 
loans first disbursed prior to July 1, 2017, the Department will 
continue to recognize any applicable State-law causes of action, in 
accordance with the State of the law prior to these regulations. That 
standard requires the Department to evaluate State law questions, 
including choice-of-law questions. For loans first disbursed after July 
1, 2017, however, the Department will move to a Federal standard for 
misrepresentation and breach of contract claims, and will cease to 
recognize State-law bases that may exist for those causes of action. 
Some commenters appeared to question why the Department drew the line 
at accepting breach of contract claims but rejecting other traditional 
State law contract-related causes of action. As we explained in the 
NPRM, 81 FR 39341, breach of contract is a common allegation against 
schools, and the underlying facts for a breach of contract claim may 
very well not fit into the Department's substantial misrepresentation 
standard. Furthermore, breach of contract is a cause of action 
established in common law recognized across all States, and its basic 
elements are likewise uniform across the States. Developing a Federal 
standard in the particularized area of student-institution contracts 
will ultimately lead to better consistency and greater predictability 
in this area. That said, the Department will continue to recognize a 
borrower defense based on any applicable State law cause of action, 
provided that such a claim is litigated to a non-default, favorable 
contested judgment under Sec.  685.222(b). Thus, we believe the final 
regulations strike an appropriate balance between the efficiency and 
predictability of a Federal standard, while still providing sufficient 
bases upon which a borrower entitled to debt relief may seek it.
    Changes: None.
    Comments: Several commenters asked the Department to incorporate 
the covenant of good faith and fair dealing when evaluating breach of 
contract claims. One commenter argued that these doctrines could be 
used to prevent institutions from relying on fine print disclaimers, 
``job placement assistance'' that does not provide any targeted advice 
for students but instead refers them to Internet job-posting sites, and 
other tactics the commenter believes are unfair to students. Another 
commenter attached examples of current institutional agreements that 
seek to disclaim any promises beyond what are made in the enrollment 
agreement, and urged the Department not to honor such disclaimers.
    Discussion: The Department's position on this issue is that it will 
rely on general, widely accepted principles of contract law in 
developing a Federal standard in this area. We decline to elaborate 
further on what specific types of contract claims might or might not be 
successful at this time. We believe that a Federal standard for breach 
of contract cases within the education context will ultimately be more 
helpful if developed on a case-by-case basis.
    Changes: None.
    Comments: Several commenters weighed in on the Department's 
position that documents beyond the enrollment agreement might serve as 
part of the contract. Some of these commenters noted that this position 
may lead to inconsistent results, since different State laws and 
circumstances may or may not allow a student to rely on other documents 
beyond the enrollment agreement. Some of the commenters argued for more 
clarity from the Department on which materials we would consider to 
constitute the contract, and one of these commenters pointed to cases 
varying on the treatment of such materials. One commenter invited us to 
specify that a contract would include any promise the borrower 
reasonably believed would be the institution's commitment to them. 
Other commenters argued that, by raising the possibility that a student 
might be able to point to course catalogues and similar documents as

[[Page 75944]]

part of the ``contract,'' the Department's rule would have the effect 
of limiting the information schools provide to students. These 
commenters said that the uncertainty could pose practical obstacles for 
large institutions in particular, and asked the Department to 
explicitly exclude such material from the definition of contract. One 
commenter said that the ultimate effect of the current uncertainty 
might be to reduce recruitment from under-served student populations.
    Discussion: We understand the concerns from both the student 
advocates and the institutional advocates regarding the lack of 
certainty in the NPRM language. However, the Department is unable to 
draw a bright line on what materials would be included as part of a 
contract because that determination is necessarily a fact-intensive 
determination best made on a case-by-case basis. The Department intends 
to make these determinations consistent with generally recognized 
principles applied by courts in adjudicating breach of contract 
claims.\9\ To the extent that Federal and State case law has resolved 
these issues, we will be guided by that precedent. Application of the 
standard will thus be guided but not controlled by State law. Moreover, 
the Department will continue to evaluate claims as they are received 
and may issue further guidance on this topic as necessary.
---------------------------------------------------------------------------

    \9\ Section 455(h)of the HEA clearly gives the Secretary the 
power to create legal defenses, which until now has been done by 
adopting State law; this rulemaking adopts a Federal standard, the 
interpretation and application of which will require consideration 
of principles developed by Federal and State courts in deciding 
cases brought on claims for breach of contract or misrepresentation, 
as distilled, for example, in the restatements of the law.
---------------------------------------------------------------------------

    Changes: None.
    Comments: A commenter argued that allowing breach of contract as a 
basis for borrower defense claims will not be effective. The commenter 
said that most contracts in the for-profit education sector are written 
to bind the student and not the institution. The commenter also argued 
that the NPRM preamble failed to cite any successful breach of contract 
suits students have made against schools, arguing that the Department's 
citation to Vurimindi v. Fuqua Sch. Of Business, 435 F. App'x 129 (3d 
Cir. 2011) is inapposite.
    Discussion: The Department appreciates this concern, and intends to 
follow general fairness and contract principles in its analysis of 
whether other promises made to a student beyond the enrollment 
agreement should be considered.
    Changes: None.
    Comments: A commenter argued that the Department should not refer 
to ``specific obligations'' in its preamble discussion of how a 
borrower could make out a breach of contract theory, saying it was 
unnecessarily confusing in light of well-developed State law on what 
kind of promises are sufficient to make out a breach of contract claim.
    Discussion: We believe the phrase ``specific obligations'' is 
consistent with general contract principles that a breach of contract 
cannot be based on promises that are so abstract as to be 
unenforceable, and believe that determinations regarding an 
institution's obligations under a contract with a student will be 
highly fact-specific. Given that many borrowers may not be legally 
sophisticated regarding what constitutes an enforceable promise, we do 
not believe that any modification to the language is necessary.
    Changes: None.
    Comments: Several commenters were concerned that the proposed rule 
did not include a ``materiality'' element that a borrower would need to 
show in order to make out a breach of contract claim, which they 
worried might lead to numerous, frivolous claims as well as wide 
uncertainty as to potential future liabilities. One commenter further 
invited the Department to explain in the final rule what would 
constitute a ``de minimis'' claim that would lead a judge to dismiss a 
case. Other commenters asked that the Department focus on systemic 
problems and material breaches, and identify the standards it will use 
to make determinations. A group of commenters suggested the Department 
adopt the standards used for such cases in New York.
    Discussion: We appreciate the concerns, first raised during the 
negotiated rulemaking, about the lack of a materiality element in the 
standard for a breach of contract borrower defense. As explained in the 
NPRM, 81 FR 39341, we believe it is appropriate that the regulations 
allow borrowers to assert a borrower defense based on any breach of 
contract that would entitle them to any relief--including relatively 
minor breaches--and thus do not include a materiality requirement. The 
Department will consider whether any alleged breach of contract by an 
institution is material in its assessment of whether the borrower would 
be entitled to relief, as well as whether such relief would be full or 
partial.
    Changes: None.
    Comments: Several commenters expressed concern that the proposed 
regulation contains an exception to the bar on using HEA violations for 
borrower defense claims if ``the violation would otherwise constitute a 
basis for a borrower defense.'' These commenters stated that this 
exception could swallow the rule to the extent a compliance violation 
could be restated as a borrower defense, and further noted that the HEA 
does not contain a private right of action. These commenters urged the 
Department to bar compliance violations asserted as breach of contract.
    Discussion: We agree that the HEA does not itself contain a private 
right of action, but note that the underlying conduct constituting a 
violation of the HEA may also be a cognizable borrower defense. For 
example, the Department has the authority to prohibit and penalize 
substantial misrepresentations under the HEA, but such 
misrepresentations may also serve as the basis for a borrower defense 
which a borrower is undoubtedly entitled to pursue with the Department 
if the borrower can demonstrate proof of substantial misrepresentation 
under Sec.  685.222(d), which also requires that a borrower demonstrate 
actual, reasonable reliance to their detriment for relief. For that 
reason, the final regulations strike a balance between allowing 
borrowers to pursue defenses based on misconduct that might also 
constitute HEA violations, but only so long as the underlying 
misconduct also satisfies a standard under which borrower defense 
claims may be brought as noted at Sec.  685.222(a)(3).
    Changes: None.
    Comments: A commenter argued that the lack of a reliance element on 
a contractual promise could lead to borrower relief that is 
unwarranted. Other commenters argued the same for lack of an injury 
element.
    Discussion: The Department will analyze breach of contract defenses 
under general and well established contract principles shared by State 
law. At this time, the Department has not set forth more fulsome 
details for what elements a borrower must show in the Federal standard 
to allow the standard to develop on a case-by-case basis. We believe 
that the Federal standard will ultimately be more useful if developed 
in light of actual student claims.
    Changes: None.
    Comments: Several commenters urged the Department to exclude any 
claims related to academic considerations, such as the quality of 
instructional materials, because such matters should be left to the 
institution or the institution's accreditor or State licensing agency.
    Discussion: We do not see any present need for categorical 
exemptions. The Department will evaluate claims in accordance with 
well-established

[[Page 75945]]

principles of contract law. Claims related to academic consideration 
may well be beyond the scope of a cognizable borrower defense or even 
the Department's jurisdiction, but that is something the Department 
will consider on a case-by-case basis in evaluating the borrower 
defense applications.
    Changes: None.
    Comments: One commenter argued that the Department should recognize 
defenses an institution could raise, such as compliance with contract 
terms, economic hardship, or that the borrower not be entitled to 
refund of monies already paid.
    Discussion: The final regulations, like the proposed regulations, 
do not put limits on the defenses an institution can make in a 
proceeding before the Department.
    Changes: None.
    Comments: One commenter noted that the Department's proposed 
language was ambiguous as to whether the act or omission must give rise 
to the breach of contract or itself constitute a breach of contract.
    Discussion: Consistent with the Department's interpretation of its 
authorizing statute, the act or omission by the school must be the 
breach of contract itself. We believe, however, that this reading is 
clear from the language in the final rule.
    Changes: None.
    Comments: One commenter asked the Department to clarify what kinds 
of actions it would consider to be within the scope of a borrower 
defense based on a breach of contract.
    Discussion: We do not believe further detail or elaboration is 
necessary of helpful at this time, given the wide variety of 
allegations the Department expects to receive. Under the regulations, 
the Department will recognize as a borrower defense any breach of 
contract claim that reasonably relates to the student loan.
    Changes: None.

Claims Based on Substantial Misrepresentation

    Comments: A group of commenters expressed concern that the 
Department's substantial misrepresentation standard is too narrow. 
These commenters believed that the standard would allow schools to 
engage in problematic behavior, so long as they did not make untrue 
statements.
    Discussion: We appreciate the concerns that the substantial 
misrepresentation standard does not capture all actions that may form 
causes of action under standards in State or other Federal law. 
However, as noted in the NPRM, 81 FR 39340, we believe that the 
standard appropriately addresses the Department's interests in 
accurately identifying and providing relief for borrowers and in 
providing clear standards for borrowers, schools, and the Department in 
resolving claims. We believe that Sec.  668.71(c), which is referenced 
in Sec.  685.222(d), will address much of the behavior the Department 
anticipates arising in the borrower defense context.
    We disagree that the substantial misrepresentation standard would 
not necessarily capture institutional misconduct that did not involve 
untrue statements. As revised in these final regulations, Sec.  
668.71(c) defines a ``misrepresentation'' as including not only false 
or erroneous statements, but also misleading statements that have the 
likelihood or tendency to mislead under the circumstances. The 
definition also notes that omissions of information are also considered 
misrepresentations. Thus, a statement may still be misleading, even if 
it is true on its face. As explained in the NPRM, 81 FR 39342, we 
revised the definition of ``misrepresentation'' to add the words 
``under the circumstances'' to clarify that the Department will 
consider the totality of the circumstances in which a statement 
occurred, to determine whether it constitutes a substantial 
misrepresentation. We believe the Department has the ability to 
properly evaluate whether a statement is misleading, but otherwise 
truthful, to a degree that it becomes an actionable borrower defense 
claim.
    Changes: None.
    Comments: Several commenters expressed concern that the substantial 
misrepresentation standard would apply only to proprietary 
institutions. One commenter stated that the standard should apply to 
all institutions of higher education, stating that many public colleges 
and universities also misrepresent the benefits and outcomes of the 
education provided. Another commenter stated that the proposed addition 
of misrepresentation through omissions would target only borrower 
defense claims that would be made by students attending proprietary 
institutions, and not students at traditional schools.
    Other commenters stated that by limiting the subject matter covered 
by the substantial misrepresentation standard to just those related to 
loans, in their view, the standard would target only proprietary 
schools and exclude issues facing students at traditional colleges, 
such as campus safety or sexual discrimination in violation of title IX 
of the HEA.
    Discussion: There appears to be some confusion about the 
institutions covered under the scope of both 34 CFR part 668, subpart F 
and proposed Sec.  685.222(d). Even prior to the proposed changes in 
the NPRM, Sec.  668.71 was applicable to all institutions, whether 
proprietary, public, or private non-profit. Similarly, the current 
borrower defense regulation at Sec.  685.206(c) does not distinguish 
between types of schools. The proposed and final regulations do not 
represent a change in these positions.
    As discussed under the ``Making of a Loan and Provision of 
Educational Services'' section of this document, the Department's long-
standing interpretation has been that a borrower defense must be 
related to the making of a loan or to the educational services for 
which the loan was provided. As a result, the Department has stated 
consistently since 1995 that it does not does not recognize as a 
defense against repayment of the loan a cause of action that is not 
directly related to the loan or to the provision of educational 
services, such as personal injury tort claims or actions based on 
allegations of sexual or racial harassment. 60 FR 37768, 37769. Such 
issues are outside of the scope of these regulations, and we note that 
other avenues and processes exist to process such claims. We also 
disagree with commenters that such issues are the only types of issues 
that may be faced by students at public and private non-profit 
institutions. While the Department acknowledges that the majority of 
claims presently before it are in relation to misconduct by Corinthian, 
we believe that scope of claims that may be brought as substantial 
misrepresentations that relate to either the making of a borrower's 
loan, or to the provision of educational services, is objectively broad 
in a way that will capture borrower defense claims from any type of 
institution.
    Changes: None.
    Comments: A few commenters opposed the proposed changes and argued 
that the proposed substantial misrepresentation standard either exceeds 
the Secretary's authority under the law or is contrary to Congressional 
intent. One commenter argued that the Department's proposal to use 
Sec.  668.71 as the basis for borrower defense exceeds the Department's 
statutory authority under section 487 of the HEA, 20 U.S.C. 
1094(c)(3)(A), which authorizes the Department to bring an enforcement 
action for a substantial misrepresentation for a suspension, 
limitation, termination, or fine action. The commenter also argued that 
the HEA does not authorize the Department

[[Page 75946]]

to seek recoupment from schools for relief granted for a borrower 
defense claim based on substantial misrepresentation. Another commenter 
suggested that the borrower defense standard should be based only on 
contract law.
    Other commenters stated that the substantial misrepresentation 
standard was in violation of the Congressional intent in the HEA, as 
proposed. One commenter said that, in its view, Congress' intent in 
Section 455(h) was that borrower defenses should be allowed only for 
acts or omissions that are fundamental to the student's ability to 
benefit from the educational program and at a level of materiality that 
would justify the rescission of the borrower's loan obligation. In 
discussing the use of Sec.  668.71 for borrower defense purposes, 
another commenter acknowledged that, while misrepresentation is not 
defined in the HEA, the penalties assigned to misrepresentation by 
statute are severe. From its perspective, the commenter stated that 
this indicates that Congress did not intend for the misrepresentation 
standard to be as low as negligence and suggested keeping the original 
language of Sec.  668.71.
    A few commenters argued that the Department lacks justification for 
the proposed changes to Sec.  668.71, given that the Department last 
changed the definition in a previous rulemaking.
    Discussion: We disagree that the Department lacks the statutory 
authority to designate what acts or omissions may form the basis of a 
borrower defense. Section 455(h) of the HEA clearly authorizes the 
Secretary to ``specify in regulations which act or omissions of an 
institution of higher education a borrower may assert as a defense to 
repayment under this part,'' without any limitation as to what acts or 
omissions may be so specified. As explained previously, we believe that 
the substantial misrepresentation standard, with the added requirements 
listed in Sec.  685.222(d), will address not only much of the behavior 
that we anticipate arising in the borrower defense context, but also 
our concerns in accurately identifying and providing relief for 
borrowers. We believe it is within the Department's discretion to adopt 
the substantial misrepresentation standard for loans first disbursed 
after July 1, 2017 in Sec.  685.222(d), with the added requirements of 
that section, to address borrower defense claims. No modification has 
been proposed to Sec.  668.71(a), which establishes that the Department 
may bring an enforcement action for a substantial misrepresentation for 
a suspension, limitation, termination, or fine action. We discuss the 
Department's authority to recover from schools on the basis of borrower 
defense under ``General.''
    We do not agree that the Department lacks authority to similarly 
specify the scope of the acts or omissions that may form the basis of a 
borrower defense. The Department understands that, generally, the 
rescission of a contract refers to the reversal of a transaction 
whereby the parties restore all of the property received from the 
other,\10\ usually as a remedy for a material or significant breach of 
contract.\11\ However, in stating that ``in no event may a borrower 
recover . . . an amount in excess of the amount such borrower has 
repaid on the loan,'' section 455(h) clearly contemplates that an 
amount may be recovered for a borrower defense that is less than the 
amount of a borrower's loan, as opposed to a complete rescission of a 
borrower's total loan obligation. This position also echoes the 
Department's consistent approach to borrower defenses to repayment. The 
Direct Loan borrower defense regulation that was promulgated in 1994 
clearly established that a borrower may assert a borrower defense claim 
based upon ``any act or omission of the school. . .that would give rise 
to a cause of action against the school under applicable State law,'' 
without qualification as to whether the act or omission warrants a 
rescission of the borrower's loans. 34 CFR 685.206(c)(1). The 
regulation also stated that relief may be awarded as either ``all or 
part of the loan.'' Id. at Sec.  685.206(c)(2). As explained by the 
Department in 1995, the Direct Loan borrower defense regulations were 
intended to continue the same treatment for borrowers and the same 
potential liability for institutions that existed in the FFEL Program. 
60 FR 37769-37770. Under the FFEL Program at the time, a borrower was 
allowed to assert a defense to repayment on the ground that all or part 
of his or her FFEL Loan was unenforceable. Id. at 37770.
---------------------------------------------------------------------------

    \10\ See Restatement (Third) of Restitution and Unjust 
Enrichment Sec.  54 (2011).
    \11\ See Restatement (Third) of Restitution and Unjust 
Enrichment Sec.  37, comment c (2011) (``Any breach of contract that 
results in quantifiable injury gives the plaintiff a remedy in 
damages, but the remedy of rescission is available only in cases of 
significant default. Short of a repudiation, the defendant's breach 
must be `material,' `substantial,' `essential,' or `vital'; it must 
`go to the root' of the defendant's obligation, or be `tantamount to 
a repudiation.' To replace this familiar catalogue of adjectives, 
both Restatements of Contracts employ the expression `total breach.' 
'').
---------------------------------------------------------------------------

    We also disagree that the HEA does not give the Department the 
discretion to define ``substantial misrepresentation,'' whether for the 
Department's enforcement purposes in Sec.  668.71 or for use for the 
borrower defense process. As noted, the HEA does not define 
``substantial misrepresentation,'' thus giving the Secretary discretion 
to define the term. With regard to the commenter who expressed concern 
that the proposed revisions to the definition of ``misrepresentation'' 
constitute a lessening of the standard to negligence,\12\ we note that 
even absent the proposed revisions, a misrepresentation under Sec.  
668.71 does not look to the actor's intent or the materiality of the 
statement, but considers whether the statement is false, erroneous, or 
misleading.
---------------------------------------------------------------------------

    \12\ Generally, ``negligence'' refers to a failure to exercise a 
reasonable duty of care and does not consider whether the failure 
was intentional. See Restatement (Third) of Torts: Phys. & Emot. 
Harm Sec.  3 (2010).
---------------------------------------------------------------------------

    We disagree that there is no justification for the changes to 34 
CFR part 668, subpart F. Since the Department's last negotiated 
rulemaking in 2010 on 34 CFR part 668, subpart F, the Department 
utilized its authority in 2015 under the substantial misrepresentation 
enforcement regulations to issue a finding that Corinthian had 
misrepresented its job placement rates. The subsequent closure of 
Corinthian led to thousands of claims relating to the 
misrepresentations at issue by Corinthian borrowers under borrower 
defense. These claims prompted, in part, this effort by the Department 
to establish rules and procedures for borrower defense, which in turn 
led to a review of and the proposed changes to the Department's 
regulations at 34 CFR part 668, subpart F. These changes were discussed 
extensively as part of the negotiated rulemaking process for borrower 
defense where reasons for each specific change to Sec.  668.71 were 
explained and discussed.
    Changes: None.
    Comments: Many commenters generally stated that the proposed 
standard for substantial misrepresentation is vague and suggested that 
the regulation include an element of intent or distinguish between 
intentional and unintentional acts. These commenters expressed concern 
that inadvertent and innocent, but erroneous, statements or mistakes 
would lead to a large number of frivolous claims by borrowers and 
result in significant financial liabilities for schools. Another 
commenter stated that the standard, absent intent, is 
unconstitutionally vague and does not give fair notice of the conduct 
that is being required or prohibited.

[[Page 75947]]

    Other commenters stated that students' own misunderstandings may 
lead to claims, even for schools that provide training and inspections 
to ensure compliance with pertinent guidelines, regulations, and 
standards. One commenter expressed concern that unavoidable changes to 
instructional policies and practices could lead to borrower defense 
claims for substantial misrepresentation. Another commenter expressed 
concern that the proposed standard would lead to allegations of 
substantial misrepresentation by students, even where a variety of 
reasons unrelated to the alleged misrepresentation may have contributed 
to a student outcome, which may not yet be apparent.
    Several commenters supported using Sec.  668.71 as a basis for 
borrower defense, but objected to the proposed changes to the 
definition in Sec.  668.71(c), that would change the word ``deceive'' 
in the sentence, ``A misleading statement includes any statement that 
has the likelihood or tendency to deceive,'' to ``mislead under the 
circumstances.'' These commenters stated that the proposed change would 
give the same weight to inadvertent or unintentional misrepresentations 
as to a willful deception by a school. Some such commenters appeared to 
believe that, without the revisions reflected in proposed subpart F of 
part 668, the standard for substantial misrepresentation is a standard 
for fraud and requires proof of intentional deception.
    One commenter stated that the borrower defense process does not 
provide for a contextualized analysis of whether a statement is 
misleading in the same manner as the FTC, and argued that this would 
lead to significant consequences for schools and would undercut FTC 
precedent.
    Several commenters agreed with the Department that the standard 
should not require an element of institutional intent generally, 
stating that the Department's approach is consistent with existing 
State and other Federal law, citing the FTC's definition of deception 
as an example. One commenter stated that institutions should be 
responsible for the harm to borrowers caused by misrepresentations, 
even absent intent, and that proving intent would be very difficult for 
borrowers.
    Other commenters supported the specific amendment of the definition 
to include ``mislead under the circumstances.'' One commenter stated 
that the amendment was appropriate to provide more context as to 
whether a statement is misleading. Another commenter stated that the 
Department's amendments are consistent with State consumer protection 
law and cited examples of States where courts consider an individual's 
or the target audience's circumstances in assessing whether an act is 
deceptive or unfair. The commenter also noted that the amendments are 
in keeping with the approaches used by other Federal agencies, such as 
the FTC, the CFPB, and the Office of the Comptroller of the Currency. 
The commenter noted that in its experience working with student loan 
borrowers, consideration of the circumstances of a misrepresentation is 
important, because many schools target borrowers in specific 
circumstances who may be more likely to trust a school's 
representations and rely upon promises tailored to such students. 
Another commenter noted that the Department's proposed rule is in 
keeping with well-established consumer protection legal precedent under 
State law, which is that schools are liable for deceptive and unfair 
trade practices, including a failure to deliver educational services of 
the nature and quality claimed. This commenter supported the 
Department's preamble statement, 81 FR 39337 to 39338, that educational 
malpractice is not a tort recognized by State law, but also stated that 
educational malpractice is to be narrowly construed.
    One commenter supported the Department's reasoning for including 
omissions among misrepresentations for borrower defense purposes, but 
stated that intent should be a factor for the Department's enforcement 
actions based upon Sec.  668.71. The commenter agreed that a school 
should be responsible for even an unintentional error that harms 
borrowers, but believed that that intent or knowledge of the school 
should be a required factor for the purposes of institutional 
eligibility and penalties.
    One commenter stated that substantial misrepresentation should be 
limited to false and erroneous statements, and not include true but 
misleading statements. The commenter raised concerns about the adequacy 
of the Department's process for gathering evidence and the Department's 
experience and expertise in making such determinations.
    Discussion: We disagree with the commenters who opined that the 
proposed regulations are broad, vague or subjective. As explained 
previously, section 455(h) of the HEA provides that the Secretary shall 
specify in regulations which acts or omissions of an institution of 
higher education a borrower may assert as a defense to repayment of a 
loan made under this part. The regulations in Sec.  685.222(d), which 
adopt the regulations in subpart F of part 668 and establish certain 
other requirements, set forth the types of activities that constitute 
misrepresentation by an institution and describe the process and 
procedure by which borrowers may receive relief based upon a 
substantial misrepresentation by a school. The regulations in Sec.  
685.222 also set forth the process by which the Secretary will evaluate 
borrower defenses and recover such losses from the institutions at 
issue. The proposed changes to the regulations strengthen the 
Department's regulatory authority to evaluate and determine borrower 
defense claims. Further, they not only establish what constitutes a 
misrepresentation for borrower defense claims, but they also clarify 
the definition for the Department's enforcement purposes under part 
668, subpart F. We believe that aligning the definition and types of 
substantial misrepresentations for borrower defense with the 
Department's long-held authority to bring enforcement actions under 
part 668, subpart F, will provide more clarity for schools and reduce 
their burden in having to interpret and adjust for the new borrower 
defense standards.
    There appears to be some confusion as to whether the definition for 
misrepresentation in part 668, subpart F, requires a demonstration of 
intent, as would be required in common law fraud. In proposing to 
replace the word ``deceive'' with ``mislead under the circumstances'' 
in Sec.  668.71(c), the Department is not seeking to remove any intent 
element, but rather to clarify the definition to more accurately 
reflect the position it expressed in 2010 as to part 668, subpart F. As 
noted in the NPRM, 81 FR 39342, the word ``deceive'' may be viewed as 
implying knowledge or intent. However, in the Department's 2010 
rulemaking on part 668, subpart F, we explicitly declined to require 
that a substantial misrepresentation under the regulation require 
knowledge or intent by the school. 75 FR 66915. We believe that an 
institution is responsible for the harm to borrowers caused by its 
misrepresentations, even if such misrepresentations cannot be 
attributed to institutional intent or knowledge and are the result of 
inadvertent or innocent mistakes. Similarly, we believe this is the 
case even for statements that are true, but misleading. We believe this 
is more reasonable and fair than having the borrower, or the Federal 
government and taxpayers, bear the cost of such injuries. As noted by 
some commenters, this approach is in accord with other

[[Page 75948]]

Federal and State consumer protection law regarding misrepresentation, 
and we believe it is appropriate for not only the Department's 
enforcement purposes, but also for borrower defense. As explained later 
in this preamble, we believe that we have the capability to evaluate 
borrower defense claims based upon substantial misrepresentations and 
anticipate establishing procedural rules that will provide schools with 
the opportunity to present evidence and arguments in accordance with 
due process, similar to what is available in the Department's 
proceeding in part 668, subparts G and H.
    In 2010, the Department stated that, in deciding to bring an 
enforcement action under part 668, subpart F, it would operate within a 
rule of reasonableness and consider the circumstances surrounding any 
misrepresentation before determining an appropriate response. 75 FR 
66914. In response to the comment that the proposed standard does not 
view the misrepresentation in context, the Department's addition of the 
words ``under the circumstances'' is intended to clarify and make 
explicit the Department's long-standing position that 
misrepresentations should be viewed in light of all of the available 
underlying facts. As explained in the NPRM, 81 FR 39342 to 39343, this 
also echoes the approach taken by the FTC with regard to deceptive acts 
and practices.\13\ In determining whether a statement is a 
misrepresentation, the Department will consider the totality of the 
circumstances in which the statement occurred, including the specific 
group at which the statement or omission was targeted. The Department 
will also consider whether the situation was such that the borrower 
would have had reason to believe he or she could rely on the 
information being given to the borrower's detriment, such as because 
the statement was made by an individual by whom the borrower believed 
could be trusted to give accurate information, such as a school 
admissions officer.
---------------------------------------------------------------------------

    \13\ See FTC Policy Statement on Deception, 103 F.T.C. 110, 174 
(1984) (appended to Cliffdale Assocs., Inc., 103 F.T.C. 110 (1984)), 
available at www.ftc.gov/bcp/policystmt/ad-decept.htm.
---------------------------------------------------------------------------

    Changes: None.
    Comments: Some commenters supported the proposed inclusion of 
omissions in the definition under Sec.  668.71. One commenter stated 
that the inclusion of omissions, as well as the additional factors 
listed in Sec.  685.222(d)(2), would improve the information provided 
to students. One commenter stated that, in their experience, the 
inclusion of omissions was needed, to prevent schools from taking 
advantage of the asymmetry of information and bargaining power between 
themselves and students. This commenter emphasized that omissions 
should be considered in the context of the specific audience targeted 
and cited schools that may target immigrants with little experience 
with the United States' higher education system and limited English 
ability as an example. Another commenter emphasized that the amendment 
would benefit first generation and low income students, who may not 
know what information is important or what questions to ask prior to 
enrolling at an institution. One commenter specifically supported the 
proposed language providing that a misrepresentation include omissions 
of ``information'' in such a way as to make a statement false, 
erroneous, or misleading.
    Other commenters disagreed with the inclusion of omissions of 
information as part of the definition of substantial misrepresentation. 
One commenter stated that such language provides assistance to students 
attending career colleges, but not students attending traditional 
schools. One commenter stated that amending the standard to include 
omissions would create a strict liability standard that would not 
account for a school's actions or intent, and that the standard should 
distinguish minor and unintentional claims from material and purposeful 
misrepresentations.
    Other commenters stated that the inclusion of omissions would not 
benefit students. One commenter stated that amending the definition of 
misrepresentation to include omissions could cause schools to provide 
students with numerous and confusing qualifications or to provide 
students with minimal information to avoid making misrepresentations. 
Another commenter stated that the inclusion of omissions would hinder 
the flow of advice to students and cause schools to expend time and 
money reviewing materials for misrepresentations.
    One commenter stated that the Department's proposal to amend the 
definition to include omissions runs counter to the position the 
Department expressed in its 2010 rulemaking on 34 CFR part 668, subpart 
F, when it rejected commenters' suggestions that omissions be included 
in the definition.
    One commenter stated that the Department's proposed amendment to 
include omissions, absent an intent element, runs counter to the limit 
established by the D.C. Circuit in the case Ass'n of Private Sector 
Colls. & Univs. v. Duncan, 681 F.3d 427, 452 (D.C. Cir. 2012) that a 
substantial misrepresentation under part 668, subpart F cannot include 
true and nondeceitful statements that have only the tendency or 
likelihood to confuse.
    One commenter requested clarification regarding the effect of 
disclosures posted on the school's Web site or in printed materials. 
The commenter inquired about whether the school needed to disclose 
information about investigations, pending civil rights or legal 
matters; information about the qualifications and availability of 
faculty to teach certain courses or levels of students; and how a 
school's compliance with a State's required disclosures would be 
evaluated. This commenter also asked whether the Department would 
consider limiting the application of the new standard to only schools 
governed by States without a reasonable oversight mechanism. This 
commenter also asked for clarification as to what constitutes 
``information,'' and asked whether information would include 
aspirational goals or speculative plans; subjective beliefs or internal 
questions about the school's educational programs, financial charges, 
or the employability of its graduates; concerns about, the possibility, 
or existence of an upcoming audit; items listed in a title IV Audit 
Corrective Action Plan; items identified by the institution or an 
accreditor for improvement; or an institution's efforts to seek 
voluntary accreditation.
    One commenter expressed concern that the inclusion of omissions in 
the standard would place schools with high default rates at risk. The 
commenter cited news articles calling for schools with default rates 
higher than graduation rates, which would include some HBCUs and 
community colleges, to lose their title IV eligibility. The commenter 
stated that students could argue that a failure to disclose such a 
measure constitutes a substantial misrepresentation under the proposed 
standard.
    Discussion: We appreciate the support received from some commenters 
and agree with these commenters who stated that the inclusion of 
omissions will improve the information provided by schools.
    As discussed earlier in this section, the commenters who stated 
that the revision to Sec.  668.71 would apply only to proprietary 
institutions are incorrect. The final regulation applies to all 
schools. We also discuss our reasons for not including an intent 
element earlier in this section and our reasons for not including a 
materiality element later in this section.

[[Page 75949]]

    We disagree that the revision is contrary to the Department's 
purpose in revising part 668, subpart F, in its 2010 rulemaking. We 
believe that amending the definition to include ``any statement that 
omits information in such a way as to make the statement false, 
erroneous, or misleading'' merely clarifies the Department's original 
intent, aligns the definition of misrepresentation used for the 
Department's enforcement actions with the standard to be used in 
evaluating borrower defense claims, and is appropriate given the 
Department's experiences since 2010.
    In 2010, the Department declined to include omissions in the 
definition of misrepresentation during its rulemaking on part 668, 
subpart F, on the basis that the Department's regulations require 
schools to provide accurate disclosures of certain information. 75 FR 
66917 to 66918. The Department emphasized that the purpose of the 
regulations was to ensure that all statements made by an institution 
are truthful, id., and that whether such a statement was a 
misrepresentation would be viewed in context of the circumstances. Id. 
at 66914. As noted earlier, however, the Department has had more 
experience with omissions in the context of its substantial 
misrepresentation regulations at part 668, subpart F, since that 2010 
rulemaking. In 2014, the Department issued a fine of $29,665,000 to 
Heald College, of the Corinthian Colleges, in part, as a result of a 
finding that Heald College had omitted essential and material 
information concerning the methodology used to calculate job placement 
rates.\14\ This same finding, concerning omissions, has resulted in 
thousands of borrower defense claims filed with the Department. As 
noted by some commenters, given the close connection between borrower 
defense and the Department's purpose of ensuring truthful statements by 
schools when viewed in the entirety of a situation, we believe it is 
appropriate to adopt the regulations at part 668, subpart F, with some 
added requirements, for the borrower defense regulations and to revise 
the definition at Sec.  668.71 to better meet that purpose and enact 
the Department's long-standing purpose for part 668, subpart F, 
enforcement actions.
---------------------------------------------------------------------------

    \14\ See Dept. of Educ., Notice of Intent to Fine Heald College, 
OPE-ID: 00723400 (Apr. 14, 2015), available at www2.ed.gov/documents/press-releases/heald-fine-action-placement-rate.pdf.
---------------------------------------------------------------------------

    We disagree with the commenter that the inclusion of omissions in 
the definition, absent an intent element, runs counter to the limit 
established by the D.C. Circuit in Ass'n of Private Sector Colls. & 
Univs., 681 F.3d 427. In that case, the court held that a substantial 
misrepresentation under part 668, subpart F, cannot include true and 
non-deceitful statements that have only the tendency or likelihood to 
confuse. However, the court also stated that it agreed with the 
Department that a misrepresentation can be a true statement that is 
deceitful, and specifically disagreed with the appellant that an intent 
element should be a required part of the definition. Id. We believe 
that the inclusion of omissions of information that may make a 
statement false, erroneous, or misleading clarifies the context under 
which a misrepresentation may be a true statement that is deceitful and 
does not infringe upon the court's ruling regarding statements with a 
likelihood to confuse. We also note that it is our understanding that 
many States' laws and other Federal consumer protection law also 
include omissions of information within prohibitions on deceptive acts 
and practices, and the proposed revision is in keeping with such 
precedent.
    With respect to the commenters who expressed concern about how 
these regulations may affect schools' behaviors in their provision of 
certain types of information to students and prospective students, 
including information regarding investigations, pending civil rights or 
legal matters, faculty qualifications or availability, the school's 
compliance with State law, or a school's default rates, among others, 
the final regulation explicitly states that the Department will 
consider whether the statement omitting any such information is 
misleading ``under the circumstances.'' As noted earlier, the 
Department will consider the totality of the circumstances to determine 
whether a statement is misleading--including whether the school is or 
is not under an affirmative legal obligation to disclose such 
information, or whether concerns such as privacy requirements prevent 
the disclosure or disclosure in full of such information. For borrower 
defense, Sec.  685.222(d) also requires that the Department consider 
the reasonableness of the borrower's detrimental reliance on the 
misrepresentation.
    We note, however, that it should not matter where or how a 
misrepresentation, whether as an omission or an affirmative statement, 
takes place, particularly as it pertains to the nature of a school's 
educational program, its financial charges, or the employability of its 
graduates. As we stated in 2010, 75 FR 66918, what is important is to 
curb the practice of misleading students regarding an eligible 
institution. We continue to strongly believe that institutions should 
be able to find a way to operate in compliance with these regulations. 
As discussed later in this section, disclosures made by a school in 
publications or on the Internet may be probative evidence as to the 
reasonableness of a borrower's reliance on an alleged 
misrepresentation, depending on the totality of the circumstances.
    Changes: None.
    Comments: One commenter argued that it would be inappropriate to 
apply the FTC Policy Statement on Deception to cases of 
misrepresentation in higher education. The commenter stated that the 
FTC policy focuses specifically on deception perpetrated through 
advertising and is not aimed at establishing individual claims. The 
commenter noted that borrowers have more extensive interactions with 
their schools that may constitute fraud, and that absent the elements 
of materiality, reliance, and harm, the proposed Federal standard would 
fail to provide adequate protection.
    Discussion: We disagree that the substantial misrepresentation 
standard in either part 668, subpart F, or in Sec.  685.222(d) is the 
same as the FTC's prohibition on deceptive acts and practices. We 
considered a wide variety of both State and Federal legal precedents in 
developing the ``substantial misrepresentation'' definition in Sec.  
668.71 and have added specific elements, such as a reasonable reliance 
requirement, to address specific borrower defense claims in Sec.  
685.222(d).
    Changes: None.
    Comments: Some commenters stated that, for borrower defense 
purposes, the standard should specify that misrepresentations must be 
material, in order to avoid frivolous claims or claims based upon 
inadvertent errors or omissions. One commenter stated that such a 
materiality standard should not capture small deviations from the 
truth. Another commenter stated that the standard should allow only 
claims at a level of materiality that would justify the rescission of 
the loan at issue. One commenter expressed concern that under the 
standard without an accompanying materiality requirement, inadvertent 
or partial omissions of information would give rise to borrower claims.
    One commenter stated that the Department should incorporate an 
express materiality requirement, emphasizing that the lack of such a 
standard is of particular concern because the standard does not 
incorporate an element of intent. The

[[Page 75950]]

commenter also stated that the need for a materiality standard is 
enhanced, because the Department's proposed standard does not seem to 
require proof of detriment to a student as a result of his or her 
actual, reasonable reliance. The commenter stated that the definition 
in Sec.  668.71 only requires that an individual show that he or she 
could have relied on a misrepresentation and expressed concern about 
the Department's proposal to include a presumption of reliance for 
group claims, in the absence of a materiality requirement.
    Several commenters stated that the inclusion of omissions, related 
to the provision of any educational service, is too broad without an 
accompanying materiality requirement in the regulation. These 
commenters expressed concern that students would be able to present 
claims for substantial misrepresentation by claiming that schools had 
failed to provide contextual information, such as how faculty-student 
ratio information works.
    Discussion: As discussed in the NPRM, 81 FR 39344, we do not 
believe that a materiality element is required in either the proposed 
amendments to the definition for the Department's enforcement authority 
under Sec.  668.71 or as the definition is adopted for the substantial 
misrepresentation borrower defense standard under Sec.  685.222(d). We 
believe that the regulatory definition of ``substantial 
misrepresentation'' is clear and can be easily used to evaluate alleged 
violations of the regulations. See 75 FR 66916; 81 FR 39344. Generally, 
under both Federal deceptive conduct prohibitions and common law, 
information is considered material if it would be important to the 
recipient, or likely to affect the recipient's choice or conduct.\15\ 
By noting specifically in section 487(c)(3) of the HEA, 20 U.S.C. 
1094(c)(3), that the Department may bring an enforcement action against 
a school for a substantial misrepresentation of the nature of its 
educational program, its financial charges, or the employability of its 
graduates, Congress indicated its intent that information regarding the 
nature of a school's educational program, its financial charges, or the 
employability of its graduates should be viewed as material information 
of certain importance to students. See Suarez v. Eastern Int'l Coll., 
50 A.3d 75, 89-90 (N.J. Super. 2012).
---------------------------------------------------------------------------

    \15\ See, e.g., F.T.C. Policy Statement on Deception, 103 F.T.C. 
at 182; see also Restatement (Second) of Torts Sec.  538 (1977) 
(``The matter is material if (a) a reasonable man would attach 
importance to its existence or nonexistence in determining his 
choice of action in the transaction in question; or (b) the maker of 
the representation knows or has reason to know that its recipient 
regards or is likely to regard the matter as important in 
determining his choice of action, although a reasonable man would 
not so regard it.'').
---------------------------------------------------------------------------

    As also noted in the NPRM, 81 FR 39344, we believe that by 
requiring that students demonstrate actual, reasonable reliance to the 
borrower's detriment under Sec.  685.222(d), the borrower defense 
regulations incorporate similar concepts to materiality. As discussed, 
materiality refers to whether the information in question was 
information to which a reasonable person would attach importance in 
making the decision at issue. By requiring reasonable reliance to the 
borrower's detriment, the Department would consider whether the 
misrepresentation related to information to which the borrower would 
reasonably attach importance in making the decision to enroll or 
continue enrollment at the school and whether this reliance was to the 
borrower's detriment. This would be the case both for individual 
claims, and for the presumption of reliance applied in the process for 
group claims under Sec.  685.222(f)(3). We discuss the rebuttable 
presumption of reasonable reliance in greater detail in the ``Group 
Process'' section of this document. As a result, we disagree it should 
include a materiality element in the standard.
    Changes: None.
    Comments: Many commenters expressed concerns about the requirement 
for borrowers to assert reliance under the substantial 
misrepresentation standard. One commenter expressed concern that a 
borrower could establish that a substantial misrepresentation had 
occurred by providing evidence of the misrepresentation and showing 
that he or she could have reasonably relied upon it to his or her 
detriment, notwithstanding the requirement in Sec.  685.222(d) that the 
borrower demonstrate actual reasonable reliance upon the 
misrepresentation.
    One commenter supported the use of a reasonable reliance standard, 
given that the standard may allow claims for statements, particularly 
unintentional statements, that are not accurate or complete.
    A couple of commenters suggested that the Department should not 
require that borrowers actually and reasonably rely upon 
misrepresentations to obtain relief for borrower defense purposes, but 
rather that borrowers should be entitled to relief so long as actual 
reliance is demonstrated without regard for the reasonableness of that 
reliance. Alternatively, one commenter suggested that if a reasonable 
reliance standard were maintained, then the reasonableness of the 
reliance should be judged according to the circumstances of the 
misrepresentation and the characteristics of the audience targeted by 
the misrepresentation, which the commenter stated would be in keeping 
with State consumer protection law.
    One group of commenters suggested that the Department use the same 
standard for reliance for the Department's enforcement activities under 
Sec.  668.71, as for borrower defenses under Sec.  685.222(d), so that 
a borrower may assert a claim for borrower defense without having to 
show that he or she actually relied on the misrepresentation at issue. 
These commenters stated that neither State nor Federal consumer 
protection law typically requires actual reliance and that requiring 
actual reliance would increase the burden on both the borrower and the 
trier of fact without serving the purpose of deterring 
misrepresentations. The commenters also stated that actual reliance is 
not needed to protect schools from frivolous claims given the fact-
finding process and separate proceedings that would be initiated by the 
Department to recover from schools under the proposed rule.
    Another commenter also supported using a standard that did not 
require actual reliance, as opposed to showing that a borrower could 
have reasonably relied upon the misrepresentation. However, the 
commenter stated that in the alternative, borrowers should only be 
required to certify that they relied upon the misrepresentation, 
without any further proof, to satisfy the reliance requirement of the 
standard.
    Discussion: There appears to be some confusion as to whether the 
substantial misrepresentation standard for borrower defense would 
require actual, reasonable reliance to a borrower's detriment. Although 
the definition of substantial misrepresentation in Sec.  668.71 
requires that, for a misrepresentation to be substantial, it must be 
one upon which a person ``could reasonably be expected to rely, or has 
reasonably relied, to that person's detriment,'' the standard for 
substantial misrepresentation under Sec.  685.222(d) requires that the 
borrower show that he or she ``reasonably relied on'' the 
misrepresentation at issue--in other words, that the borrower actually 
and reasonably relied upon the misrepresentation. As discussed later in 
this section, the Department acknowledges that the language of Sec.  
685.222(d) is confusing as to whether the borrower must also prove that 
he or she actually relied upon the misrepresentation to his or her 
detriment. As a result, we will to modify the language of proposed 
Sec.  685.222(d) to

[[Page 75951]]

clarify that actual, reasonable reliance to the borrower's detriment 
must be demonstrated under the borrower defense substantial 
misrepresentation standard.
    We disagree that the purpose of the borrower defense regulations 
would be served if an actual reliance standard (without a 
reasonableness component) or a standard that did not require actual 
reliance was adopted. As explained in the NPRM, 81 FR 39343, a standard 
that does not require actual reliance serves the Department's interest 
in the public enforcement of its regulations: The Department requires 
title IV-participating institutions not to make false statements on 
which borrowers could reasonably rely to their detriment, and the 
Department appropriately will impose consequences where an institution 
fails to meet that standard. However, the Department will grant 
borrower defenses to provide relief to borrowers who have been harmed 
by an institution's misrepresentation, not borrowers who could have 
been harmed but were not; and an actual, reasonable reliance 
requirement is the mechanism by which borrowers demonstrate that they 
were indeed actually reasonably relied upon the misrepresentation to 
their detriment. The requirement also allows the Department to consider 
the context and facts surrounding the misrepresentation to determine 
whether other similar students and prospective students would have 
acted similarly.\16\ We believe that the actual, reasonable reliance 
requirement for a borrower defense based upon a substantial 
misrepresentation enables the Department to provide relief for 
borrowers while properly avoiding discharges and payments by the 
Federal government, taxpayers, and institutions. What may be deemed 
sufficient evidence to prove whether a borrower has reasonably relied 
upon a misrepresentation to his or her detriment will differ from case 
to case. As a result, we reject the suggestion that a certification of 
reliance should necessarily and in all cases by itself be found to be 
adequate proof of reliance for all borrower defense claims the 
Department may receive in the future.
---------------------------------------------------------------------------

    \16\ It is our understanding that several other Federal agencies 
charged with consumer protection, such as the FTC and the CFPB, when 
bringing enforcement actions for violations of prohibitions of 
deceptive acts and practices, are not required to prove actual 
reliance by consumers upon alleged misrepresentations. However, we 
note that such agencies have prosecutorial discretion in bringing 
such cases, and are not charged with evaluating and deciding 
individual claims for relief by consumers as the Department is 
seeking to do with these regulations. Furthermore, such agencies 
obtain relief for consumers from the culpable actor, while the 
Department will be providing relief through public resources, with a 
possibility of recovery from the actor in some cases. In contrast to 
the laws these other Federal agencies enforce, many, if not all, 
States allow consumers to bring private actions under their consumer 
protection laws. However, it is the Department's understanding that 
the requirements as to whether reliance is required at all, or if 
the courts will consider the reasonableness of such reliance, 
varies. See, e.g., National Consumer Law Center, Consumer Protection 
in the States: A 50-State Report on Unfair and Deceptive Acts and 
Practices Statutes, at 20, 22 (2009); Schwartz & Silverman, 
Commonsense Construction of Consumer Protection Acts, 54 U. Kan. L. 
Rev. 1, 18-19 (Oct. 2005).
---------------------------------------------------------------------------

    Changes: We have revised Sec.  685.222(d) to clarify that a 
borrower must have relied upon a substantial misrepresentation to his 
or her detriment.
    Comments: One commenter expressed concern that the Department's 
proposed standard does not require that the borrower allege injury or 
damages as a requirement to assert substantial misrepresentation. 
Another commenter stated that students should be required to establish 
the extent of their injuries or damages, so that discharges are not 
granted where students received what they bargained for and so that 
claims are not filed for harmless errors by schools. Another commenter 
stated that the standard should require the borrower to show proof of 
detriment sufficient to deprive the student of the intended benefits of 
the tuition funded by the loan at issue.
    Discussion: To assert a borrower defense under proposed Sec.  
685.222(d), the borrower must demonstrate that they reasonably relied 
upon a substantial misrepresentation in accordance with 34 CFR part 
668, subpart F, in deciding to attend, or continue attending, the 
school. A ``substantial misrepresentation'' is defined in Sec.  668.71 
as a misrepresentation on which the person to whom it was made could 
reasonably be expected to rely, or has reasonably relied, to that 
person's detriment.
    The Department understands that, generally, ``detriment'' refers to 
any loss, harm, or injury suffered by a person or property.\17\ When 
Sec. Sec.  668.71 and 685.222(d) are read together, a borrower may 
assert a borrower defense for a misrepresentation, if also in 
accordance with the other requirements of 34 CFR part 668, subpart F, 
if he or she can demonstrate that the misrepresentation was one on 
which the borrower actually reasonably relied, to the borrower's 
detriment, in deciding to attend, or continue attending, the school at 
issue. However, we acknowledge that the language of Sec.  685.222(d) 
may be confusing. For this reason, we are clarifying in Sec.  
685.222(d) that the borrower must show reasonable detrimental reliance.
---------------------------------------------------------------------------

    \17\ See Black's Law Dictionary (10th ed. 2014).
---------------------------------------------------------------------------

    In contrast to detriment, ``damages'' refers to money claimed by, 
or ordered to be paid to, a person as compensation for loss or 
injury.\18\ We do not believe that the term ``damages'' is appropriate 
in the context of borrower defense, because the Department is limited 
by statute to providing relief to the borrower on his or her Direct 
Loan and may not provide a borrower with the complete amount or types 
of compensation that might traditionally be considered to be damages at 
law.
---------------------------------------------------------------------------

    \18\ See Black's Law Dictionary (10th ed. 2014).
---------------------------------------------------------------------------

    There is no quantum or minimum amount of detriment required to have 
a borrower defense claim, and the denial of any identifiable element or 
quality of a program that is promised but not delivered due to a 
misrepresentation can constitute such a detriment. In contrast, 
proposed Sec.  685.222(i) provides that the trier-of-fact, who may be a 
designated Department official for borrower defenses determined through 
the process in Sec.  685.222(i) or a hearing official for borrower 
defenses decided through the processes in Sec.  685.222(f) to (h), will 
determine the appropriate amount of relief that should be afforded the 
borrower under any of the standards described in Sec.  685.222 and 
Sec.  685.206(c), including substantial misrepresentation. We explain 
the considerations for triers-of-fact for relief determinations under 
the ``Borrower Relief'' section of this document.
    Changes: We have revised Sec.  685.222(d) to clarify that a 
borrower must have relied upon a substantial misrepresentation to his 
or her detriment.
    Comments: Several commenters expressed concern about the factors 
listed in proposed Sec.  685.222(d)(2). A couple of commenters 
suggested that all of the additional factors listed in Sec.  
685.222(d)(2) should be removed. One commenter argued that the factors 
do not establish the falsity or misleading nature of a substantial 
misrepresentation claim. Another commenter stated that the factors are 
subjective and would be difficult to prove or disprove and thus should 
be removed in their entirety.
    A couple of commenters disagreed with specific factors listed in 
proposed Sec.  685.222(d)(2). One commenter stated that the factor 
pertaining to failure to respond to information was unnecessary, 
because passive and requested disclosures are already enforceable 
through existing consumer compliance requirements. Another

[[Page 75952]]

commenter stated that the factors should not include failures to 
respond to information, or that this factor should be revised to 
include only purposeful failures to provide requested information. The 
commenter argued that a failure to respond promptly may be due to 
routine events or extraneous factors, such as an enrollment officer's 
vacation or workload issues, or a student's own delay of enrollment. A 
commenter also requested clarification as to the ``unreasonable 
emphasis on unfavorable consequences of delay'' language. This 
commenter argued that under this factor, routine, truthful provisions 
of information regarding timelines and possible late fees or other 
consequences as a result of actions such as late enrollment or making 
late housing arrangements may be viewed as improper conduct.
    One commenter expressed support for the factors listed in Sec.  
685.222(d)(2), stating that it agreed with the Department that 
misrepresentations should be viewed in the context of circumstances, 
including the possible use of high pressure enrollment tactics.
    One commenter expressed concern that decision makers would expect 
to see one or more of the newly added factors before finding that a 
substantial misrepresentation exists. This commenter suggested that the 
Department clarify that a borrower need not show the factors to have a 
claim for substantial misrepresentation under borrower defense.
    Several commenters stated that the factors listed in proposed Sec.  
685.222(d)(2) were insufficient as part of the standard for substantial 
misrepresentation, as many problematic practices relating to high 
pressure and abusive sales practices do not necessarily involve 
misrepresentations as opposed to puffery or abusive or unfair 
practices.
    Discussion: We disagree with the commenters' suggestion to remove 
the non-exhaustive list of factors in Sec.  685.222(d)(2). We 
appreciate the concerns that the factors do not necessarily prove 
whether a statement was erroneous, false, or misleading. However, as 
explained in the NPRM, 81 FR 39343, we believe it is appropriate to 
consider factors that may have influenced whether a borrower's or 
student's reliance upon a misrepresentation to his or her detriment is 
reasonable, thus elevating the misrepresentation to a substantial 
misrepresentation under Sec.  668.71 and Sec.  685.222(d) for the 
purposes of evaluating a borrower defense claim. We recognize that such 
factors consider the viewpoint of the borrower as to his or her 
reliance on a misrepresentation and may be subjective. However, in 
evaluating whether a statement is a misrepresentation, the Department 
will consider whether the statement is a misrepresentation ``under the 
circumstances'' and consider the totality of the situation, in addition 
to the reasonable reliance factors listed in Sec.  685.222(d)(2). We 
also disagree with commenters that the factors are insufficient as part 
of the substantial misrepresentation standard. As discussed earlier in 
this section, we decline to include standards such as unfair or abusive 
acts or practices, which some commenters have stated would address 
issues such as puffery and abusive sales practices that may occur 
absent a misrepresentation, because of a lack of clear precedent and 
guidance. We believe that consideration of the factors, if the trier-
of-fact determines that they are warranted under Sec.  685.222(d)(2), 
strikes a balance between the Department's interests in establishing 
consistent standards by which the Department may evaluate borrower 
defenses; providing borrowers and schools with clear guidance as to 
conduct that may form the basis of a borrower defense claim, and 
providing appropriate relief to borrowers who have been harmed.
    We understand the concern raised by commenters that a failure to 
respond to a borrower's requests for more information, including 
regarding the cost of the program and the nature of any financial aid, 
34 CFR 685.222(d)(iv), may be due to unintentional and routine events 
such as an employee's oversight and vacation schedule. However, as 
discussed earlier in this section, we disagree that the substantial 
misrepresentation standard should include an element of intent. We also 
disagree that the factor is unnecessary, as different States and 
oversight entities may have differing disclosure standards and 
institutions' compliance with such standards may vary.
    Section 685.222(d)(2)(ii) notes that in considering whether a 
borrower's reliance was reasonable, that an ``unreasonable'' emphasis 
on the unfavorable consequence of a delay may be considered. Generally, 
we do not believe that routine and truthful provisions of information 
such as timelines and fees to a borrower are unreasonable. However, as 
discussed, the standard requires that a consideration of any of the 
factors listed in Sec.  685.222(d)(2) also include consideration of 
whether a statement is a misrepresentation under the circumstances or, 
in other words, in the context of the situation.
    We also disagree that further modification of the regulations is 
needed to clarify that the factors do not need to exist for a borrower 
to have a borrower defense under Sec.  685.222(d). We believe that in 
stating that the Secretary ``may consider, if warranted'' whether any 
of the factors listed in Sec.  685.222(d)(2) were present, that the 
Department's intent is clear that the factors do not need to be alleged 
for a substantial misrepresentation to be established.
    Changes: None.
    Comments: One commenter stated that the preponderance of evidence 
standard established in the regulation, combined with the lower proof 
standard of preponderance of the evidence for misrepresentation, would 
open the door to frivolous claims. One commenter expanded on this 
position, asserting that the evidentiary standard in most States for 
fraudulent misrepresentation is clear and convincing evidence.
    One commenter requested clarification regarding the reasonable 
reliance and the preponderance of evidence standard for the purposes of 
the substantial misrepresentation, raising as an example, that an error 
or oversight in one publication should not satisfy the preponderance of 
the evidence standard for substantial misrepresentation, if the 
statement was otherwise correct and complete in all of the school's 
other publications.
    Discussion: We disagree that a ``preponderance of the evidence'' is 
a lesser standard of proof than what is used currently. As explained in 
the NPRM, 81 FR 39337, we believe that this evidentiary standard is 
appropriate as it is both the typical standard in most civil 
proceedings, as well as the standard used by the Department in other 
processes regarding borrower debt issues. See 34 CFR 34.14(b), (c) 
(administrative wage garnishment); 34 CFR 31.7(e) (Federal salary 
offset).
    We understand that some commenters have concerns about baseless 
charges and frivolous claims that may be brought by borrowers as 
borrower defenses and lead to liabilities for schools. However, as 
established in Sec.  685.222(e)(7) and (h), in determining whether a 
school may face liability for a borrower defense claim or a group of 
borrower defense claims, the school will have the opportunity to 
present evidence and arguments in a fact-finding process in accordance 
with due process. If, for example, during the course of such a fact-
finding process, the school provides proof that a misstatement or 
oversight in one publication was otherwise correct and complete in the 
school's other

[[Page 75953]]

publications, such evidence may be determinative as to whether a 
borrower's reliance on the original misrepresentation was reasonable 
under the circumstances, as required under Sec.  668.71 and Sec.  
685.222(d). However, the probative value of such evidence will vary 
depending on the facts and circumstances of each case. We also discuss 
comments relating to the evidentiary standard under ``General.''
    Changes: None.
    Comments: Several commenters suggested that we provide schools with 
specific safe harbors or defenses to substantial misrepresentation 
borrower defense claims. One commenter suggested such safe harbors 
could include a demonstration that an alleged misstatement is found to 
be true and not misleading when made; proof that a student participated 
in Student Loan Entrance counseling despite a claim that the student 
did not understand repayment requirements; proof that a borrower failed 
to obtain a professional license due to his or her own behavior despite 
having been provided with information on professional licensing 
requirements; a showing that the student has been made whole by the 
school; proof that the student has signed acknowledgements as to the 
information about which the student is claiming to have been misled; or 
underlying circumstances that are based on standard operational or 
institutional changes.
    Another commenter stated that schools should be provided with 
defenses in the form of proof that the misrepresentation had been 
subsequently corrected by the school or that the institution had 
policies, procedures, or training in place to prevent the 
misrepresentation at issue.
    Discussion: We disagree with commenters that specific defenses or 
safe harbors should be included in the regulations. Many of the factors 
listed by commenters, such as whether a student participated in 
entrance or exit counseling, proof of the availability of or receipts 
of accurate information by a student, or proof of underlying 
circumstances that are based on standard operational or institutional 
changes that should have been apparent to the borrower or student may 
be important evidence in the Department's consideration of whether a 
borrower's reliance upon an alleged misrepresentation is reasonable, as 
required by Sec.  685.222(d). However, determinations as to the impact 
of such factors may vary significantly depending on the type of 
allegations made and the facts and circumstances at issue. As a result, 
we do not believe that the inclusion of such factors is appropriate.
    Similarly, other factors noted by commenters, such as a showing 
that a student has already been made whole by the school may, depending 
on the specific circumstances, be important considerations for the 
Department in its determination of whether a borrower may be entitled 
to relief or to the determination of the amount of relief under Sec.  
685.222(i), which in turn will affect the amount of liability a school 
may face in either the separate proceeding for recovery under Sec.  
685.222(e)(7) or in the group process described in Sec.  685.222(h). 
Given that the importance of such factors will vary depending on the 
circumstances of each case, we also do not believe that the inclusion 
of such factors is appropriate for the regulations.
    Section 668.71 defines a ``misrepresentation'' as any false, 
erroneous, or misleading statement. If an alleged misstatement can be 
proven to be true statement of fact when made, not false or erroneous, 
and it is not misleading when made, then such statements would not be 
actionable misrepresentations under the standard. However, as explained 
previously in this section, to determine whether a statement that was 
true at the time of its making was misleading, the Department will 
consider the totality of the situation to determine whether the 
statement had ``the likelihood or tendency to mislead under the 
circumstances'' or whether it ``omit[ted] information in a way as to 
make the statement false, erroneous, or misleading.'' The Department 
will also look to whether the reliance by the borrower was reasonable. 
This would include a consideration of whether a misrepresentation has 
been corrected by the school in such a way or in a timeframe so that 
the borrower's reliance was not reasonable. This would also mean that, 
generally, claims based only on the speaker's opinion would not form 
the basis of a borrower defense claim under the standard, if it can be 
determined that under the circumstances borrowers would understand the 
source and limitations of the opinion.\19\ For the same reason, it is 
our understanding that claims based on exaggerated opinion claims, also 
known as ``puffery,'' would also generally not be able to form the 
basis of a misrepresentation under State or Federal consumer protection 
law.\20\ However, the determination of whether a statement is an 
actionable misrepresentation will necessarily involve consideration of 
the circumstances under which the representation was made and the 
reasonableness of the borrower's reliance on the statement.
---------------------------------------------------------------------------

    \19\ It should be noted, however, that a claim phrased as an 
opinion may still form the basis of a substantial misrepresentation, 
if the borrower reasonably interpreted the statement as an implied 
statement of fact, see, e.g., FTC Policy Statement on Deception, 103 
F.T.C. at 184, or if any of the factors listed in Sec.  
685.222(d)(2) existed so as to affect the reasonableness of the 
borrower's reliance on the misrepresentation.
    \20\ See, e.g., Rasmussen v. Apple Inc., 27 F. Supp. 3d 1027 
(N.D. Cal. 2014); FTC Policy Statement on Deception, 103 F.T.C. 110.
---------------------------------------------------------------------------

    We do not believe that the existence of policies, procedures, or 
training to be a defense to the existence of a substantial 
misrepresentation. As discussed earlier in this section, the Department 
does not consider intent in determining whether a substantial 
misrepresentation was made and believes that a borrower should receive 
relief if the borrower reasonably relied upon a misrepresentation to 
his or her detriment.
    Changes: None.
    Comments: Several commenters expressed concerns regarding the 
subject matter or topics upon which a substantial misrepresentation may 
be based. A few commenters expressed concerns that the substantial 
misrepresentation standard narrows the scope of borrower defenses by 
not including claims relating to campus safety and security, as well as 
those for sexual or racial harassment. One commenter expressed the view 
that not including such non-loan related issues is inconsistent with 
the purpose of the HEA and the borrower defense regulations. Another 
commenter said that by excluding such topics, the substantial 
misrepresentation standard targets just proprietary institutions and 
excludes traditional colleges.
    Another commenter asked whether statements about topics such as 
cafeteria menu items, speakers hosted by a school, or opponents on a 
team's athletic schedule would be considered substantial 
misrepresentations.
    One commenter supported using 34 CFR part 668, subpart F, as the 
basis for borrower defense claims, including limiting substantial 
misrepresentation claims to the categories listed in subpart F.
    Discussion: We explain earlier our reasons for why subjects that do 
not relate the making of a borrower's loan or the provision of 
educational services for which the loan was provided, such as sexual or 
racial harassment and campus safety or security, are included within 
the scope of the borrower defense regulations.

[[Page 75954]]

    As also discussed earlier in this section, we disagree that the 
substantial misrepresentation standard targets proprietary institutions 
and excludes issues facing public and private non-profit schools.
    In response to questions about whether misrepresentations on 
specific topics may form the basis of a borrower defense, we note such 
determinations will necessarily be fact and situation specific-
dependent inquiries. As proposed, the substantial misrepresentation 
standard considers a number of factors in determining whether a 
borrower defense claim may be sustained. Proposed Sec.  685.222(d) 
specifies that the borrower defense asserted by the borrower must be a 
substantial misrepresentation in accordance with 34 CFR part 668, 
subpart F, that the borrower reasonably relied on when the borrower 
decided to attend, or to continue attending, the school. 34 CFR part 
668, subpart F, specifically limits the scope of substantial 
misrepresentation to misrepresentations concerning the nature of an 
eligible institution's educational program, 34 CFR 668.72; the nature 
of an eligible institution's financial charges, id. at Sec.  668.73; 
and the employability of an eligible institution's graduates, id. at 
Sec.  668.74. If a misrepresentation falls within one of these 
categories, then it may be a misrepresentation upon which a borrower 
may assert a borrower defense claim. However, as required by the 
revised language of Sec.  668.71, the Department would consider the 
totality of the situation to determine whether the statement was false, 
erroneous, or misleading ``under the circumstances.'' Additionally, the 
borrower would have to show that he or she reasonably relied upon the 
misrepresentation to his or her detriment in deciding to attend the 
school or in continuing his or her attendance at the institution under 
proposed Sec.  685.222(d). If such requirements are met, then it is 
possible that a substantial misrepresentation may form the basis of a 
borrower defense claim.
    Changes: None.
    Comments: Several commenters expressed concern that the standard 
would result in schools being held liable for misrepresentations of 
contractors and others acting on their behalf. According to one 
commenter, this standard is acceptable for enforcement activities 
conducted by and guided by the Department in its discretion, but is not 
suitable for borrower defense. Another commenter stated that, as 
proposed, Sec.  685.222 is unclear, because under Sec.  685.222(a), a 
borrower defense is limited to the act or omission of the school, 
whereas under Sec.  685.222(d), it does not appear to be clear that the 
act or omission may be by the school's representatives.
    Discussion: In response to concerns in 2010 that institutions may 
be held accountable for false or misleading statements made by persons 
with no official connection to a school, the Department narrowed the 
scope of substantial misrepresentation to statements made by the 
school, the school's representatives, or any ineligible institution, 
organization, or person with whom the eligible institution has an 
agreement to provide educational programs or those that provide 
marketing, advertising, recruiting, or admissions services. 75 FR 
66916. As explained in 2010, such persons actually either represent the 
school or have an agreement with the school for the specific purposes 
of providing educational programs, marketing, advertising, recruiting, 
or admissions services. Section Sec.  685.222(d) similarly names the 
persons and entities making a substantial misrepresentation upon which 
a borrower may assert a claim and echoes the official relationships in 
Sec.  668.71. We believe the definition provided in proposed Sec.  
685.222(d) does not need further clarification. We also believe that 
the specific persons and entities identified in Sec.  685.222(d) upon 
whose substantial misrepresentation a borrower may assert a borrower 
defense claim is appropriate for the same reasons stated in 2010 as to 
their appropriateness for Sec.  668.71 and decline to make any changes 
in this regard.
    Changes: None.
    Comments: One commenter requested that borrower defense claims 
extend to guaranty agencies and, specifically, suggested that Sec.  
685.222(d)(2) be revised to enable the Secretary to consider certain 
factors, listed in Sec.  685.222(d)(2), to determine whether a guaranty 
agency's reliance on a substantial misrepresentation is reasonable.
    Discussion: The Department's authority to regulate borrower 
defenses arises from Section 455(h) of the HEA, which describes 
borrower defenses that may be asserted by a borrower to the Department 
for loans made under the Direct Loan Program. We do not believe that it 
is appropriate to include guaranty agencies, which are not participants 
in the Direct Loan Program, in the borrower defense regulations and 
decline the commenter's suggestion.
    Changes: None.
    Comments: One commenter concurred with the Department's goal of 
deterring misrepresentations, but requested that the Department exempt 
foreign institutions with relatively small numbers of American students 
from the regulation. The commenter stated that eligible foreign 
institutions are governed by different countries' laws and oversight 
regimes, and that there are no indicators that the issues giving rise 
to borrower defense claims have affected Americans enrolled in foreign 
institutions.
    Discussion: We do not agree that it would be appropriate to ignore 
any potential harm to students that may constitute the basis of a 
borrower defense from schools participating in the Direct Loan Program, 
whether such institutions are foreign or domestic. The standards 
proposed in Sec.  685.222 for borrower defense were drafted for the 
purpose of ensuring that students receive consistent and uniform 
treatment for borrower defense claims, regardless of the type of 
institution. Exempting some institutions from the borrower defense 
process, whether partially or fully, would undermine the effectiveness 
of the regulation in providing relief for borrowers and providing the 
Department with information on misconduct forming the basis of borrower 
defenses among institutions participating the Direct Loan Program.
    Changes: None.

Limitations on Department Actions To Recover

    Comments: Commenters objected to the proposal to remove the 
limitations period in current Sec.  685.206(c) to Department action to 
recover from the school for losses arising from borrower defense claims 
on both loans made before July 1, 2017, and those made thereafter. 
Section 685.206(c) refers to Sec.  685.309(c), which in turn refers to 
the three-year record retention requirement in Sec.  668.24. The 
current regulations also provide that the three-year limitation would 
not apply if the school received actual notice of the claim within the 
three-year period. Commenters objected for a variety of reasons.
    Several commenters argued that it would be unduly burdensome and 
expensive for institutions to retain records beyond the mandatory 
three-year record retention period. These commenters also argued that 
it would be unfair for an institution to have to defend itself if it no 
longer has records from the time period in question. One commenter also 
noted that it would be difficult for the Department to assess claims in 
the absence of records. One commenter disagreed with the Department's 
statements in the NPRM that institutions have not previously

[[Page 75955]]

relied on the three-year limitations period and student-specific files 
are likely unnecessary to a borrower defense claim. A commenter 
asserted that the records to which the current record retention rule 
applies--including the Student Aid Report (SAR), documentation of each 
borrower's loan eligibility, documentation of each borrower's receipt 
of funds, documentation of exit counseling, documentation of the 
school's completion rates, among numerous other categories of 
documents--would be relevant and that the Department had failed to 
demonstrate that resolution of borrower defense claims would rarely, if 
ever, turn on the records to which the three-year record retention rule 
now applies. The commenter contended that these records will likely go 
to the heart of borrower claims concerning misrepresentation regarding 
student loans.
    Some commenters stated that schools have tied their general record 
retention policies to the three-year student aid record retention 
regulation. Other commenters contended that the proposal would place an 
unfair, and unnecessary burden on schools by requiring them to retain 
records indefinitely, even though a borrower would reasonably be 
expected to know within a few years after attendance whether the 
student had a claim regarding the training he or she had received. Some 
commenters argued that due process requires a defined limitations 
period so that borrowers and schools would know how long to retain 
relevant records. These commenters also suggested that a defined 
limitation period would promote early awareness of claims, and proposed 
a six-year period for recovery actions on both misrepresentation and 
contract claims.
    A commenter asserted that periods of limitation are enacted not 
merely to reduce the risk of failing memories and stale evidence, but 
to promote finality of transactions and an understanding of the 
possible risks that may arise from transactions. This proposed change, 
the commenter asserts, frustrates these objectives served by periods of 
limitation. One commenter contended that an unlimited record retention 
period would increase the risk that data security lapses could occur.
    One commenter suggested that the limitation period for recovery 
actions should be tied to the rule adopted by the school's accreditor, 
or to the statute of limitations in the State, as even non-student 
specific records, such as catalogs (which the Department noted are 
likely be the basis of borrower defense claims), are likely to be 
destroyed at the end of these retention periods. Another commenter 
viewed the proposal as an impermissible retroactive regulation, by 
converting what was enacted as defense to repayment into an affirmative 
recovery claim, available to the Department for recovery for losses 
from actions of the school that occurred before the new regulation took 
effect.
    Discussion: We fully address in the NPRM at 81 FR 39358 the 
contention that removing or extending a limitation period is 
unconstitutional and beyond the power of the Department.\21\ As to the 
objections that the change would be unfair because schools in fact 
relied on the record retention rules, we note first that these record 
retention rules require the school to retain specific, particular 
student-aid related records. We include the specific records that must 
be maintained in order to provide the context in which to address the 
commenters' assertion that these records would go to the heart of 
borrower defense claims. 34 CFR 668.24. The commenters identify no 
lawsuits in which resolution of the dispute actually turned on any of 
the records listed here and, with minor exceptions, we are aware of no 
lawsuits against schools by borrowers or government entities, or 
borrower defense claims presented to the Department, in which the 
records described here are dispositive. In a handful of instances, 
recognition of borrower defenses under Sec.  685.206 turned on records 
showing whether refunds owed to students had in fact been made, a 
requirement ordinarily examined in the routine required compliance 
audit and in Department program reviews. In a few other cases, 
Department reviews have identified instances in which the school 
falsified determinations of satisfactory academic progress, another 
matter commonly examined in routine audits and program reviews, and we 
are amending the false certification discharge provisions to ensure 
that the Department can implement relief when this particular failure 
is identified. In contrast, even a cursory review of claims raised by 
students and student borrowers over the years that would constitute 
potential borrower defense claims have turned not on the individualized 
aid-specific records itemized in the Department's record retention 
regulations, but on broadly disseminated claims regarding such matters 
as placement rates,\22\ accreditation status,\23\ and employment 
prospects.\24\
---------------------------------------------------------------------------

    \21\ We add only that statutes of limitation applicable to 
government actions to collect these claims affect only the ability 
to recover by a particular action, and do not extinguish claims. 
Thus, a suit by the government to collect a liability arising in 
title IV, HEA program remains governed by the limitation periods in 
28 U.S.C. 2415(a), while actions to collect by Federal offset have 
not, since subsection (i) was added to Sec.  2415 by the 1982 Debt 
Collection Act to exempt actions to collect by administrative offset 
under 31 U.S.C. 3716, which originally imposed a 10-year statute of 
limitations, until amended in 2008 to remove any limitation period 
from collection by Federal offset.
    \22\ See Armstrong v. Accrediting Council for Continuing Educ. & 
Training, Inc., 168 F.3d 1362, 1369 (D.C. Cir. 1999), opinion 
amended on denial of reh'g, 177 F.3d 1036 (D.C. Cir. 1999)
    \23\ California v. Heald Coll., No. CGC-13-534793, Sup. Ct. Cty 
of San Francisco (March 23, 2016); Consumer Fin. Prot. Bureau v. 
Corinthian Colls., Inc., No. 1:14-CV-07194, 2015 WL 10854380 (N.D. 
Ill. Oct. 27, 2015); Ferguson v. Corinthian Colls., Inc., 733 F.3d 
928 (9th Cir. 2013); Moy v. Adelphi Inst., Inc., 866 F. Supp. 696, 
706 (E.D.N.Y. 1994) (upholding claim of common law misrepresentation 
based on false statements regarding placement rates.); Lilley v. 
Career Educ. Corp., 2012 IL App (5th) 100614-U (Oct. 25, 2012); Fed. 
Trade Comm'n v. DeVry Educ.Group, Inc., C.A. No. 15-CF-00758 (S.D. 
Ind. Filed Jan. 17, 2016).
    \24\ Suarez v. E. Int'l Coll., 428 N.J. Super. 10, 50 A.3d 75 
(App. Div. 2012).
---------------------------------------------------------------------------

    Whether a school actually retains records relevant to the 
borrower's claim does not determine the outcome of any claim, because 
the borrower--and in group claims, the Department--bears the burden of 
proving that the claim is valid. The borrower, or the Department, must 
therefore have evidence to establish the merit of the claim, a prospect 
that becomes more unlikely as time passes. If the borrower or the 
Department were to assert a claim against the school, the school has 
the opportunity to challenge the evidence proffered to support the 
claim, whether or not the school itself retains contradictory records.
    We acknowledge, however, that institutions might well have 
considered their potential exposure to direct suits by students in 
devising their record retention policies for records that may in fact 
be relevant to borrower defense type claims. Although we consider 
applicable law to support collection of claims by offset without regard 
to any previously applicable limitation period, we recognize that the 
burden of doing so may be unwarranted after the limitation period 
otherwise applicable had expired and the institution had no reason to 
expect that claims would arise later. Under current regulations, there 
is no limit on the time in which the Department could take recovery 
action if the institution received notice of a claim within the three-
year period. Under the current regulation, an institution must have 
``actual notice of a claim'' to toll the three-year period. An 
institution would in fact have ample warning that the claims may arise 
from other events besides receipt of a claim from an individual, such 
as lawsuits

[[Page 75956]]

involving the same kind of claim, law enforcement agency 
investigations, or Department actions. State law, moreover, already 
commonly recognizes that the running of limitation periods may be 
suspended for periods during which the claimant had not yet discovered 
the facts that would support a claim, and may impose no limit on the 
length of the suspension, effectively allowing a claim to be asserted 
long after the otherwise applicable limitation period had run. The 
limitation period applicable to a particular recovery claim will thus 
depend--for current loans--on the limitation period State law would 
impose on an action by the student against the institution for the 
cause of action on which the borrower seeks relief, as that period may 
be affected by a discovery rule, as well as whether an event has 
occurred within that period to give the institution notice. The current 
three-year limit would be retained, subject to the notice provisions, 
if that limit exceeded the applicable State law limitation. For new 
loans, the applicable periods would be those in Sec.  685.222(e)(7) and 
Sec.  685.222(h)(5); for actions based on judgments, no limitation 
would apply.
    We recognize that the retention of records containing personally 
identifiable information poses data security risks. However, the school 
already faces the need to secure such information, and we expect the 
school to have already adopted steps needed to do so. The regulation 
does not impose any new record retention requirement.
    Changes: We have amended Sec.  685.206(c) to remove the provision 
that the Secretary does not initiate a recovery action later than three 
years after the last year of attendance, and we have modified Sec.  
685.206(c)(3) to provide that the Department may bring a recovery 
action against the school within the limitation period that would apply 
to the cause of action on which the borrower defense is based, unless 
within that period the school received notice of the borrower's claim. 
We have further modified the regulations to state that notice of the 
borrower's claim includes actual notice from the borrower, a 
representative of the borrower, or the Department, of a claim, 
including notice of an application filed pursuant to Sec.  685.222 or 
Sec.  685.206(c); receipt of a class action complaint asserting relief 
for a class that may include the borrower for underlying facts that may 
form the basis of the borrower defense claim; and notice, including a 
civil investigative demand or other written demand for information, 
from a Federal or State agency that it is initiating an investigation 
into conduct of the school relating to specific programs, periods, or 
practices that may affect the student for underlying facts that may 
form the basis of the borrower defense claim.
    We have also revised Sec.  685.222(h)(5) and (e)(7) to provide that 
the Department may bring a recovery action against the school for 
recovery of claims brought under Sec.  685.222(b) at any time, and may 
bring a recovery action for recovery of claims brought under Sec.  
685.222(c) or (d) within the limitation period that would apply to the 
cause of action on which the borrower defense is brought, unless within 
that period the school received notice of the borrower's claim. The 
Department further modifies Sec.  685.222(h)(5) to include the same 
description of events that constitute notice as described above.
    Comments: One commenter requested that the Department continue the 
three-year statute of limitations period for loans disbursed prior to 
July 1, 2017. Another commenter suggested it would be unfair for the 
Department to hold an institution accountable for claims going back 
more than ten years.
    Discussion: As noted in the NPRM, the Department will continue to 
apply the applicable State statute of limitations to claims relating to 
loans disbursed prior to July 1, 2017. We also note that we will apply 
all aspects of relevant State law related to the statute of limitations 
as appropriate, including discovery rules and equitable tolling. 
However, these comments may reflect a drafting error in the NPRM that 
suggested loans disbursed prior to July 1, 2017, would be subject to 
the new limitations period established by the final regulations.
    Changes: We have revised Sec.  685.222(a)(5) to make clear that the 
six-year statute of limitations period established under that section 
does not apply to claims under Sec.  685.206(c).

Expansion of Borrower Rights

    Comments: A number of commenters noted that the regulations in 
proposed Sec.  685.206(c) expand the rights of borrowers by allowing 
borrowers to assert defenses regardless of when the loan was disbursed. 
Under the current regulations, a defense to repayment is available only 
when collection on a Direct Loan has been initiated against a borrower, 
such as wage garnishment or tax offset proceedings. The commenters 
asserted that the revisions to the borrower defense regulations have 
reconstituted current defenses to collection, so they now serve as the 
bases for expanded borrower rights to initiate an action for 
affirmative debt relief at any time.
    Discussion: We disagree that proposed Sec.  685.206(c) would be an 
expansion of borrowers' rights as to the context in which a borrower 
defense may be raised. As explained by the Department in 1995, 60 FR 
37769-37770, the Direct Loan borrower defense regulations were intended 
to continue the same treatment for borrowers and the same potential 
liability for institutions that existed in the FFEL Program--which 
allowed borrowers to assert both claims and defenses to repayment, 
without regard as to whether such claims or defenses could only be 
brought in the context of debt collection proceedings. Specifically, 
FFEL borrowers' ability to raise such a claim was pursuant the 
Department's 1994 inclusion in the FFEL master promissory note for all 
FFEL Loans a loan term \25\--that remains in FFEL master promissory 
notes to this day--stating that for loans provided to pay the tuition 
and charges for a for-profit school, ``any lender holding [the] loan is 
subject to all the claims and defenses that [the borrower] could assert 
against the school with respect to [the] loan'' (emphasis added).\26\ 
See also Dept. of Educ., Dear Colleague Letter Gen 95-8 (Jan. 1995) 
(stating the Department's position that borrower defense claims would 
receive the same treatment as they were given in the FFEL program, 
which allowed borrowers to not only assert defenses but also claims 
under applicable law).
---------------------------------------------------------------------------

    \25\ This loan term was adapted from a similar contract 
provision, also known as the Holder Rule, required by the Federal 
Trade Commission (FTC) in certain credit contracts. See 40 FR 
533506.
    \26\ The substance of this loan term was also adopted as part of 
the FFEL Program regulations at 34 CFR 682.209(g) in 2009.
---------------------------------------------------------------------------

    We also disagree that the revisions to Sec.  685.206(c) expand any 
timeframe for a borrower to assert a borrower defense. As explained 
above, the Department's borrower defense regulation at Sec.  685.206(c) 
was based upon the right of FFEL borrowers to bring claims and 
defenses, which in turn was adopted from the FTC's Holder Rule 
provision. The FTC has stated that applicable State law principles, 
such as statutes of limitations as well as any principles that would 
permit otherwise time-barred claims or defenses against the loan 
holder, apply to claims and defenses brought pursuant to a Holder Rule 
provision.\27\ The Department's position on the application of any 
applicable statutes of limitation or principles that

[[Page 75957]]

may permit otherwise time-barred claims is the same as the FTC's. We do 
not seek to change this position in revising Sec.  685.206(c), which 
would apply to loans first disbursed before July 1, 2017.
---------------------------------------------------------------------------

    \27\ Letter from Stephanie Rosenthal, Chief of Staff, Division 
of Financial Practices, Bureau of Consumer Protection, FTC to Jeff 
Appel, Deputy Under Secretary, U.S. Dep't. of Educ. (April 7, 2016), 
available at www.ftc.gov/policy/advisory-opinions/letter-stephanie-rosenthal-chief-staff-division-financial-practices-bureau.
---------------------------------------------------------------------------

    Changes: None.

Administrative Burden

    Comments: A group of commenters questioned the validity of the 
Department's argument that maintaining a State-based standard would be 
administratively burdensome. The commenters suggested that the 
Department could establish a system for determining which State's laws 
would pertain to students enrolled in distance education programs.
    Several commenters criticized the Federal standard as being too 
broad and vague to provide sufficient predictability to institutions. 
One of these commenters asserted that the proposed regulations could 
encourage borrowers to file unsubstantiated claims. Many commenters 
noted that borrowers have existing avenues to resolve issues with their 
schools, using the complaint systems provided by institutions, 
accrediting agencies, and States, as well as judicial remedies.
    One commenter suggested that the implementation of the proposed 
regulations would hamper interactions between school employees and 
students by creating an environment where any interaction could be 
misconstrued and used as a basis for borrower defense. The commenter 
concluded that this dynamic would increase the burden on schools as 
they seek to implement means of communicating to and interacting with 
borrowers that mitigate risk.
    Several commenters recommend that the Federal standard describe the 
specific acts and omissions that would and would not substantiate a 
borrower defense claim. Another commenter suggested that the final rule 
include examples of serious and egregious misconduct that would violate 
the Federal standard.
    Discussion: Reliance upon State law not only presents a significant 
burden for Department officials who must apply and interpret various 
State laws, but also for borrowers who must make the threshold 
determination as to whether they may have a claim. Contrary to the 
commenter's assertion, this challenge cannot be resolved through the 
Department's determination as to which State's laws would provide 
protection from school misconduct for borrowers who reside in one State 
but are enrolled via distance education in a program based in another 
State. Some States have extended their rules to protect these students, 
while others have not.
    We agree with commenters that the Federal standard does not provide 
significant predictability to institutions regarding the number or type 
of borrower defense claims that may be filed or the number of those 
claims that will be granted. However, the purpose of the Federal 
standard is not to provide predictability, but rather, to streamline 
the administration of the borrower defense regulations and to increase 
protections for students as well as taxpayers and the Federal 
government. That being said, the bases for borrower defense claims 
under the new Federal standard--substantial misrepresentation, breach 
of contracts, and nondefault, contested judgments by a court or 
administrative tribunal of competent jurisdiction for relief--do 
provide specific and sufficient information to guide institutions 
regarding acts or omissions pertaining to the provision of Direct Loan 
or educational services that could result in a borrower defense claim 
against the institution.
    We do not agree that implementation of the Federal standard will 
hamper interactions between school personnel and students. Institutions 
that are providing clear, complete, and accurate information to 
prospective and enrolled students are exceedingly unlikely to generate 
successful borrower defense claims. While individuals may continue to 
misunderstand or misconstrue the information they are provided, a 
successful borrower defense claim requires the borrower to demonstrate 
by a preponderance of the evidence that a substantial misrepresentation 
or breach of contract has occurred.
    We decline to describe the specific acts and omissions that would 
and would not substantiate a borrower defense claim, as each claim will 
be evaluated according to the specific circumstances of the case, 
making any such description illustrative, at best. We believe the 
elements of the Federal standard and the bases for borrower defense 
claims provide sufficient clarity as to what may or may not constitute 
an actionable act or omission on the part of an institution.
    Changes: None.

Authority

    Comments: A group of commenters expressed concern that the proposed 
Federal standard exceeds the Department's statutory authority. This 
same group of commenters opined that the proposed Federal standard 
violates the U.S. Constitution.
    Two commenters suggested that the proposed regulations have 
exceeded the Department's authority to promulgate regulations for 
borrowers' defenses to repayment on their Federal student loans when 
advanced collection activity has been initiated. One of these 
commenters suggested that loan discharges based on institutional 
misconduct should be pursued only when the Department has court 
judgments against a school, final Department program review and audit 
determinations, or final actions taken by other State or Federal 
regulatory agencies, after the school has been afforded its due process 
opportunities.
    Discussion: The Department's authority for this regulatory action 
is derived primarily from Sections 454, 455, 487, and 498 of the Higher 
Education Act, as discussed in more detail in the NPRM. Section 454 of 
the HEA authorizes the Department to establish the terms of the Direct 
Loan Program Participation Agreement, and section 455(h) of the HEA 
authorizes the Secretary to specify in regulation which acts or 
omissions of an institution of higher education a borrower may assert 
as a defense to repayment of a Direct Loan. Sections 487 and 498 
authorize the adoption of regulations to assess whether an institution 
has the administrative capability and financial resources needed to 
participate in the title IV, HEA programs.\28\
---------------------------------------------------------------------------

    \28\ This discussion addresses the Department's authority to 
issue regulations in the areas described below. As discussed 
earlier, the Department's authority to recoup losses rests on common 
law as well as HEA provisions included among those cited here.
---------------------------------------------------------------------------

    Support for regulating in particular areas is also found in Section 
432(a) of the HEA, which authorizes the Secretary to issue regulations 
for the FFEL program, enforce or compromise a claim under the FFEL 
Program; section 451(b) provides that Direct Loans are made under the 
same terms and conditions as FFEL Loans; and section 468(2) authorizes 
the Secretary to enforce or compromise a claim on a Perkins Loan.
    Section 452(j) of the GEPA authorizes certain compromises under 
Department programs, and the Administrative Dispute Resolution Act, 31 
U.S.C. 3711, authorizes a Federal agency to compromise or terminate 
collection of a debt, subject to certain conditions.
    The increased debt resolution authority is provided in Public Law 
101-552 and authorizes the Department to resolve debts up to $100,000 
without approval from the Department of Justice (DOJ).
    The HEA vests the Department with the sole authority to determine 
and

[[Page 75958]]

apply the appropriate sanction for HEA violations. The Department's 
authority for the regulations is also informed by the legislative 
history of the provisions of the HEA, as discussed in the NPRM.
    Changes: None.

Making of a Loan and Provision of Educational Services

    Comments: Several commenters expressed support for the Department's 
efforts to limit the scope of borrower defense claims by focusing the 
proposed regulations on acts or omissions that pertain to the provision 
of educational services. However, these commenters also suggested that 
the phrase, ``provision of educational services'' was open to 
interpretation and, as such, may not effectively constrain potential 
claims. One commenter suggested revising the phrase to read, 
``provision of educational services related to the program of study.''
    A number of commenters requested that the clarification included in 
the preamble to the NPRM, explaining that claims pertaining to personal 
injury, allegations of harassment, educational malpractice, and 
academic or disciplinary actions are not related to the making of a 
borrower's Direct loan or the provision of educational services be 
included in the regulatory text, as they viewed these specific examples 
as particularly helpful clarifications.
    Two commenters listed a number of specific circumstances that may 
or may not fall within the scope of providing educational services, and 
requested that the Department provide an analysis of these acts and 
omissions.
    Another commenter remarked that the Department's efforts to limit 
the scope of borrower defense claims by focusing the proposed 
regulations on acts or omissions that pertain to the provision of 
educational services fell short of its objective. Similar to other 
commenters, this commenter requested that the Department provide 
explicit descriptions of the claims that would and would not meet the 
proposed standard.
    Another commenter who shared this view suggested the Department 
include in the final regulations a discussion of the factors that would 
be considered in determining whether a borrower defense claim pertained 
to the provision of educational services.
    Discussion: We appreciate the support for our efforts to 
appropriately limit the scope of borrower defense claims to those that 
are related specifically to the provision of educational services or 
the making of a Direct Loan. We understand the commenters' interest in 
further clarification. However, we do not believe it is appropriate to 
provide detailed institutional-borrower scenarios, or a hypothetical 
discussion of the analytic process the Department would undertake to 
ascertain whether a specific borrower's claim related to the provision 
of educational services or the making of a Direct Loan at this time. As 
is often the case in matters that address an individual's experience as 
part of the Federal Student Aid process, the Department's determination 
of whether a claim pertains to the provision of educational services or 
the making of a Direct Loan will depend greatly upon the specific 
elements of that claim.
    For example, while it may appear to be a relatively straightforward 
clarifying change to amend the regulatory language to read, ``provision 
of educational services related to the program of study,'' such a 
change could be interpreted to mean that claims related to more general 
concerns associated with the institution's provision of educational 
services would not be considered. That is not our intent, and we 
believe the regulatory language as proposed best captures the intended 
scope of borrower defense claims.
    Similarly, we do not believe that including in the regulatory 
language specific examples of acts or omissions that would not be 
considered in a borrower defense is appropriate at this time. These 
circumstances may evolve over time, necessitating a re-evaluation of 
their relevance. The Department can provide additional clarification, 
as needed, through other documents, such as a Dear Colleague Letter, 
Electronic Announcement, or the FSA Handbook.
    Changes: None.
    Comments: One commenter recommended that the phrase ``making of a 
Direct Loan'' be revised to include the phrase ``for enrollment at the 
school,'' to ensure consistency with the proposed regulatory language 
in Sec.  685.222(a)(5). The commenter suggested that this modification 
would be required to ensure that all Direct Loans a borrower has 
obtained attend a school are covered by the regulation.
    Discussion: We agree with the commenter that such a change would 
ensure consistency throughout the regulation.
    Changes: We have revised Sec.  685.206(c) to include the qualifying 
phrase, ``for enrollment at the school'' when referring to the ``making 
of the loan.''
    Comments: Several commenters expressed concern that the proposed 
borrower defense regulations would limit borrower defense claims to 
acts or omissions that occurred during the same academic year in which 
the borrower obtained a Direct Loan for which he or she is now seeking 
a loan discharge. One commenter suggested this concern could be 
ameliorated by amending the regulatory language in Sec.   685.222(a)(5) 
to include acts and omissions that occur prior to enrollment (e.g., 
marketing, recruitment) and after the borrower has left the school 
(e.g., career placement).
    Another commenter expressed concern that the limitation of scope 
would create of discrepancy between loan proceeds that were used to pay 
for tuition and loan proceeds used to pay for other elements of the 
institution's cost of attendance.
    Discussion: The preamble to the NPRM explicitly acknowledged that 
the proposed standard described in Sec.  685.206(c) and Sec.  
685.222(b), (c), and (d), would include periods of time prior to the 
borrower's enrollment, such as when the borrower was being recruited by 
the school, and periods of time after the borrower's enrollment, such 
as when the borrower was seeking career advising or placement services. 
81 FR 39337.
    The regulatory language in Sec.  685.222(a)(5) refers to the making 
of a Direct Loan that was obtained in conjunction with enrollment at 
the school. This would include all eligible elements of the school's 
cost of attendance for which a Direct Loan can be obtained. The 
language in Sec.  685.222 does not restrict potential borrower relief 
to the portion of a Direct Loan used to pay for tuition.
    Changes: None.
    Comments: None.
    Discussion: In further reviewing proposed Sec.  685.222(a)(6), the 
Department has determined that including an affirmative duty upon the 
Department to notify the borrower of the order in which his or her 
objections, if he or she asserts other objections in addition to 
borrower defense, to his or her loan will be determined is too 
burdensome because it would require the expenditure of administrative 
resources and time, even if not desired by the borrower. The borrower 
may contact the Department to find out the status of his or her 
objections, including borrower defense, if desired.
    Changes: We have revised Sec.  685.222(a)(6) to remove the 
requirement that the Department notify the borrower of the order in 
which his or her objections to a loan will be determined.

Limitation Periods (Statute of Limitations)

    Comments: Several commenters requested that the Department allow

[[Page 75959]]

students to recoup loan funds already paid beyond the proposed six-year 
statute of limitations. These commenters argued that students often do 
not know that they are entitled to relief for many years. Some 
commenters stated that the beginning of the time limit would be 
difficult for borrowers to determine, since it could vary depending on 
the specifics of the alleged misconduct. Another commenter stated that 
some institutions have been defrauding borrowers for decades. One 
commenter stated that since there is no time limit for false 
certification discharges, there should not be a time limit for borrower 
defenses. A group of commenters argued that since there is no limit on 
the Department's ability to collect student debt, there should not be a 
limit on the ability of borrowers to recover. Other commenters pointed 
to the relatively smaller number of borrower applications, as opposed 
to numbers of borrower estimated to be eligible for relief, from 
Corinthian as evidence that many borrowers do not know they have 
claims.
    Discussion: As noted in the NPRM, the six-year statute \29\ of 
limitations is only applicable to students' claims for amounts already 
paid on student loans. A borrower may assert a defense to repayment at 
any time. This rule comports with the FTC Holder Rule \30\ and general 
State law principles, as well as general principles relating to the 
defense of recoupment. See, e.g., Bull v. United States, 295 U.S. 247, 
262 (1935) (``Recoupment is in the nature of a defense arising out of 
some feature of a transaction upon which the plaintiff's action is 
grounded. Such a defense is never barred by the statute of limitations 
so long as the main action itself is timely.'') We understand that 
students may not always be in a position to bring borrower defense 
claims immediately, but believe the final regulations strike a balance 
between allowing borrowers sufficient time to bring their claims and 
ensuring that the claims are brought while there is still evidence 
available to assess the claims.
---------------------------------------------------------------------------

    \29\ In the NPRM, we explain our reasoning for establishing a 
six-year statute of limitations for the breach of contract and 
substantial misrepresentation standards under Sec.  685.222(c) and 
(d). Further, we note that six-year period echoes the period 
applicable to non-tort claims against the United States under 28 
U.S.C. 2401(a). See also 31 U.S.C. 3702.
    \30\ The FTC Holder Rule is explained in more detail elsewhere 
in the ``State Standard'' and ``Expansion of Borrower Rights'' 
sections.
---------------------------------------------------------------------------

    Changes: None.

General Process

    Comments: Many commenters and groups of commenters expressed 
concerns about potential due process issues with the process proposed 
in Sec.  685.222(e) for individual borrowers to pursue borrower defense 
claims. These commenters asserted that the Department should allow 
institutions to actively participate in all aspects of the process, 
starting with a right to be notified of the claim and an opportunity to 
review the claimant's assertions and supporting documentation. These 
commenters further proposed that the Department's hearing official 
should advise the institution about the specific arguments and 
documents used in the fact-finding process. Some commenters offered 
proposed timeframes for each step in the review process, while 
emphasizing that most determinations should be made based solely on 
document review.
    Some of these commenters acknowledged the value of not establishing 
a purely adversarial process, but emphasized the need to balance the 
interests of providing relief to students who were treated unfairly 
with the rights of schools to defend themselves, especially in light of 
the possible financial and legal exposure to institutions and 
potentially taxpayers.
    Several commenters also contended that the exclusion of school 
participation in the individual process is especially problematic 
because of the fact-specific nature of such claims. These commenters 
expressed their belief that most individual cases cannot be thoroughly 
investigated without school input. Some commenters suggested that the 
proposed regulations flip the presumption of innocence that applies in 
many processes on its head and unfairly burdens institutions without an 
adequate process to vindicate their claims.
    While many commenters emphasized that the proposed process tilts 
too favorably toward claimants, a few commenters asserted that it may 
not always fully protect the rights of adversely affected borrowers. 
Additionally, they noted that the Department's proposal removed not 
only the option of arbitration, but also the borrower's choice in the 
makeup of and the representation for the group. These commenters 
asserted that the rights of an individual claimant could be adversely 
affected because of some defect in a group claim that the Department 
interprets will cover the affected individual. They further stated that 
borrowers have no recourse to challenge the Department official's 
determination, who they allege will be acting under a set of obtuse and 
poorly defined rules, resulting in determinations benefitting borrowers 
who were not wronged and possibly denying relief to deserving 
claimants.
    Discussion: Schools will not be held liable for borrower defense 
claims until after an administrative proceeding that provides them due 
process. The Department already runs such proceedings in its Office of 
Hearings and Appeals on matters such as assessing a school's liability 
to the Department or limiting, suspending, or terminating a school's 
title IV participation.
    We disagree that moving a claimant from the individual process into 
the group process negatively impacts the borrower. In fact, we believe 
the borrower may receive a faster decision using the group process. 
Additionally, the borrower maintains the ability to request 
reconsideration if there is new evidence that was not previously 
considered. Finally, the borrower retains the right to ``opt-out'' of 
the group process.
    The Department will outline specific procedures, including other 
details requested by the commenters, in a separate procedural rule. We 
believe this is the most appropriate place for such detail.
    Changes: None.
    Comments: Many commenters expressed concerns relating to proposed 
Sec.  685.222(e)(3), which provides for a Department official to 
administer the individual borrower process. Many of these commenters 
were concerned that these officials would have too much authority in 
deciding what evidence to review and use in decision making. Some of 
these commenters also argued that giving the Department's official the 
sole discretion over disposition of the claims actually denies 
borrowers certain rights.
    Several commenters claimed that the Department official would be 
subject to political influence and not necessarily the unbiased, 
independent, and impartial party needed in this role.
    Discussion: Department officials make independent decisions daily 
regarding the merit of objections to loan enforcement raised by 
borrowers who default on their loans, and borrower defense would be no 
different. Department officials also make decisions regarding 
institutional liabilities to the Department and enforcement actions 
against institutions. These officials do so in accordance with 
established standards in the APA for such decisions made by 
administrative agencies, such as ensuring that decision makers do not 
report to individuals responsible for managing or protecting the funds 
of an agency.

[[Page 75960]]

    As discussed during negotiated rulemaking, the Department also 
plans to outline more specific details about the process for schools 
and borrowers in forthcoming procedural rules.
    Changes: None.
    Comments: Commenters argued that the Department's proposed 
structure in Sec.  685.222(e) places too much authority with the 
Department and its officials, creating a conflict of interest. These 
commenters had misgivings about designating an official who would have 
the ability to perform multiple functions, including adjudicating 
cases, creating groups from individual claims, as well as advocating on 
behalf of the group. Several commenters called for separation between 
the investigative and adjudicative functions.
    Many of these commenters expressed concern that the entire process 
created conditions that would inevitably lead to unfair treatment of 
schools. This argument is based on the hypothesis that the inherent 
conflicts in the proposed investigative and adjudication processes will 
result in a high number of vindicated claims and the cost associated 
with high levels of loan forgiveness will force the Department to seek 
indemnification from schools regardless of the legitimacy of the 
claims.
    Numerous commenters also expressed concerns that some of the 
Department officials hearing cases may not have the requisite 
experience to properly and dispassionately evaluate and decide these 
cases. Several commenters specifically offered alternatives to the 
Department's officials, including using independent hearing officials, 
administrative law judges, or a third party such as a member of the 
American Arbitration Association to decide cases. Some commenters 
specifically suggested this separation to ensure the decision maker 
would be more insolated form political pressures.
    One commenter also noted that the proposed rule does not provide 
for review of determinations by the Secretary, which specifically 
limits the Secretary's authority.
    Discussion: As we make clear elsewhere here, the Department will 
undertake any action to recover against a school under specific 
procedures that are being developed and will ensure an opportunity for 
the school to present its defenses and be heard. The process will be 
comparable to that provided under part 668, subpart G for actions to 
fine, or to limit, suspend or terminate participation of, a school, and 
under part 668, subpart H for audit and program review appeals. The 
hearing will be conducted by a Department official who is independent 
of the component of the Department bringing the action. This is 
currently done for appeals under subparts G and H, and like those 
procedures, the new procedures would include an opportunity for an 
appeal to the Secretary. Any final decision reached in these 
proceedings would be reviewable under section 706 of the APA, 5 U.S.C. 
706, as are final decisions under subparts G and H. The separation of 
functions under those subparts fully complies with the requirements 
that would apply under the APA, to which some commenters have alluded, 
and would be mirrored in the procedure used for recoveries against 
schools. However, neither the APA nor other applicable law requires the 
Department to provide an appeal from an administrative decision maker 
to the Secretary or other senior authority, and the decision of the 
official designated the authority to adjudicate individual claims is 
final agency action, similarly reviewable in an action brought under 
section 706 of the APA. The Department has conducted a great number of 
such individual adjudications of borrower objections to Federal payment 
offset and wage garnishment over the past decades, and neither those 
procedures, nor those used for Federal salary offset, include any 
provision for an appeal from the decision of the designated official to 
the Secretary. 34 CFR 30.33, 34 CFR part 31, 34 CFR part 34.
    Changes: None.
    Comments: One commenter expressed support for restricting borrowers 
from receiving relief where relief was already granted for the same 
complaint through a separate source. Conversely, another commenter 
requested additional legal recourse to collect damages beyond the 
borrower defense to repayment process.
    Discussion: The individual application process in Sec.  
685.222(e)(1)(i)(C) requires the borrower to inform the Department of 
any other claim based on the same information and any payments or 
credits received resulting from such a claim. The NPRM included 
performance bond holders and tuition recovery programs as examples of 
sources of these payments or credits. The statutory authority in 
section 455(h) of the HEA provides for defense to repayment of a Direct 
Loan. The Department's ability to provide relief for borrowers is 
predicated upon the existence of the borrower's Direct Loan, and that 
relief is limited to the extent of the Department's authority to take 
action on such a loan. By providing relief appropriate to the 
borrower's loss, and based on the amount borrowed, the Department would 
provide relief under the relevant statutory authority. A borrower may 
pursue the payment of other damages for costs not covered by the Direct 
Loan in court or via other available avenues without restriction.
    Changes: None.
    Comments: Several commenters expressed concern for frivolous, 
false, exaggerated, or politically driven claims and the accompanying 
administrative burden and cost this process will place on institutions 
and the Department. Commenters suggested a firm statute of limitations 
for filing claims, increasing the burden of proof for the student, 
limiting opportunities to reopen cases, and a prominently stated 
penalty for filing false claims on the application form to prevent 
false or exaggerated claims.
    Discussion: We believe the commenters' suggestions, though well 
intentioned, would do little to reduce any potential frivolous claims. 
As outlined earlier, we believe we have established a strong position 
for the limitations periods and the burden of proof in these 
regulations.
    Additionally, an individual borrower may only request 
reconsideration of an application when he or she introduces new 
information not previously considered. The borrower defense application 
form includes a certification statement that the borrower must sign 
indicating that the information contained on the application is true 
and that making false or misleading statements subjects the borrower to 
penalties of perjury. We believe these protections against false or 
frivolous claims are sufficient.
    Changes: None.
    Comments: Several commenters and groups of commenters contended 
that the Department should provide equal relief to Direct Loan and FFEL 
borrowers. These commenters objected to the Department's proposed 
process in Sec.  685.206, which would require FFEL borrowers who want 
to apply for a borrower defense to consolidate their FFEL Loans into 
the Direct Consolidation Loans. These commenters noted that over 40 
percent of borrowers with outstanding Federal loans have FFEL Loans and 
conveyed that borrowers were typically not able to choose among Federal 
loan programs. One commenter noted the inequities pertain not only to 
borrowers, but also to schools. Institutions with significant FFEL 
volume face reduced risk of Department efforts to recover funds. One 
commenter specifically indicated that requiring FFEL borrowers to 
consolidate obliterates the use of the group process because FFEL 
borrowers

[[Page 75961]]

cannot be automatically included in the group without further action on 
their part.
    These commenters also noted inequities in relief for FFEL 
borrowers, which includes no mechanism to seek refund of amounts 
already paid by the borrower. Thus, the commenters asked the Department 
to stop all collection activities upon receipt of a FFEL borrower's 
application to at least reduce the amount the borrower pays on the 
loan. Additionally, these commenters requested that the Department 
apply forbearance to FFEL borrowers in the same manner as with Direct 
Loan borrowers.
    While expressing a strong preference for identical treatment of 
Direct Loan and FFEL borrowers, one commenter also recognized that this 
might not be possible, and suggested that the Department could lessen 
the imbalance by specifying that a referral relationship existed 
between lenders and institutions when a large number of borrowers at a 
school had the same lender. Another commenter suggested that the 
Department make findings of groups of borrowers entitled to discharge 
of their loans and require FFEL lenders to comply with them.
    One commenter articulated that the Department could take additional 
steps to assist FFEL borrowers in multiple ways. First, the commenter 
suggested that the Department could compel a lender or guaranty agency 
to discharge a loan. This commenter further suggested that borrowers 
who dispute a FFEL Loan who are denied can appeal a lender or guaranty 
agency's decision to the Secretary, giving the Department final 
authority in each case. Finally, the commenter indicated that the 
Department could move groups of loans under the Department's 
responsibility as it would in cases where a guaranty agency closes. The 
commenter claimed that the Department previously took such action for 
false certification and closed school discharges.
    Discussion: We seek to provide an effective process for all 
borrowers within the Department's ability under applicable laws and 
regulations.
    Current regulations do not require a FFEL lender to grant 
forbearance under these circumstances except with regard to a FFEL 
borrower who seeks to pay off that FFEL Loan with a Consolidation Loan, 
and that requirement provides a time-limited option. 34 CFR 
682.211(f)(11). Because the Secretary has designated that section of 
the final regulations for early implementation, lenders may implement 
this provision before it becomes a requirement on July 1, 2017. Thus, 
when these borrower defense regulations take effect on July 1, 2017, 
FFEL Program lenders must grant administrative forbearance when the 
Department makes a request on behalf of a borrower defense claimant, 
pursuant to Sec.  682.211(i)(7).
    We also do not believe we have adequate data to identify those 
lenders and schools that established a referral relationship.
    We believe we have outlined the best possible path to relief for 
the remaining FFEL borrowers within our legal abilities. We appreciate 
the commenters' suggestions for other ways to assist FFEL borrowers in 
pursuing borrower defenses, but do not believe those suggestions are 
practicable. We recognize that this process requires additional steps 
for FFEL borrowers. To mitigate this, as described in the preamble to 
the NPRM, we will provide FFEL borrowers with a preliminary 
determination as to whether they would be eligible for relief on their 
borrower defense claims under the Direct Loan regulations, were they to 
consolidate their FFEL Loans into a Direct Consolidation Loan. FFEL 
borrowers may receive such a determination without having to establish 
a referral relationship between the lender of the underlying FFEL 
Program Loan and the school. The notice of preliminary determination 
will provide information on the Loan Consolidation process and 
instructions on how to begin the process. As described in Sec.  
685.212(k), after the borrower consolidates into the Direct Loan 
program, he or she may receive an appropriate amount of relief on the 
principal balance.
    Changes: None.

Process for Individual Borrowers (Sec.  685.222(e))

    Comments: Multiple commenters and groups of commenters suggested 
that the Department unfairly limited the rights of institutions and 
exceeded its authority to recoup funds resulting from borrower defense 
claims. They noted that they believe that the HEA grants no such 
authority. Moreover, these commenters pointed out the difference 
between such silence and the specific authority in the HEA regarding 
closed school discharges, false certification discharges, and regarding 
Perkins Loans.
    The same commenters who asserted that the Department exceeded its 
authority with recoupment of successful borrower defense claims stated 
that the Department should outline the details of its process if it 
proves it has such authority. Several commenters requested more 
information about the recovery process from schools, focusing on the 
institution's involvement in the process. Furthermore, some commenters 
requested a specific appeal process for attempts to recover funds from 
schools.
    Discussion: As discussed more fully elsewhere in this preamble, the 
Department has ample legal authority to recover losses on borrower 
defenses from schools, and the absence of explicit statutory provision 
authorizing such recovery does not affect its authority. We are 
developing specific procedures for conducting such recovery actions 
that will reflect current regulations for appeals of audit and program 
review claims and actions to fine the school, or to limit, suspend, or 
terminate its participation.
    Changes: None.
    Comments: Multiple groups of commenters supported the preponderance 
of evidence standard in the Department's individual process proposed in 
Sec.  685.222(e) and appreciated that borrowers would not need legal 
counsel to pursue a borrower defense. Multiple commenters also 
commented on the desire that the process not penalize borrowers for the 
absence of written documentation. They noted that many borrowers may 
not have items such as enrollment agreements or other items that might 
assist the Department in reviewing their claims. The commenters added 
that this should not be held against the borrowers, as schools 
frequently do not provide borrowers with copies of such documents, and 
borrowers may encounter difficulties in obtaining them.
    One commenter suggested that, when documents are not available 
because of the school's failure to provide the borrower with proper 
documentation, the burden should shift to the school to disprove the 
claims from the borrower's attestation.
    Another commenter suggested that the Department specify that it 
will accept a student's sworn testimony, absent independent 
corroborating evidence contradicting it, as fulfilling the 
preponderance of the evidence standard (which requires the borrower to 
persuade the decision maker that it is more likely than not that events 
happened or did not happen as claimed). In other words, the commenter 
suggested that, when a borrower submits sworn testimony but does not 
submit corroborating evidence, the Department should not take this to 
mean that there was no substantial misrepresentation or breach of 
contract. Another group of commenters suggested that the Department 
track similar claims and consider those claims as evidence when 
reviewing applications.

[[Page 75962]]

    Another group of commenters recommended that the Department accept 
information on the application form as sufficient for the claim, 
requesting additional information only when necessary. This group of 
commenters pointed out that misrepresentations were often from oral 
statements made to the borrower that did not include any written 
evidence. Furthermore, this group of commenters requested that the 
Department fully use all available information it and other Federal 
agencies possess, rather than requesting it from borrowers.
    Discussion: We disagree that the final regulations should specify 
what weight might be given to different types of evidence, such as 
borrower testimony or statements, under the preponderance of the 
evidence standard specified in Sec.  685.222(a)(2) for borrower 
defenses under the Federal standard for loans first disbursed after 
July 1, 2017. Under Sec.  685.222(a)(2), the borrower has the burden of 
demonstrating, by a preponderance of the evidence, that it is more 
likely than not that the facts on which his or her borrower defense 
claim rests have been met. However, Sec.  685.222(e)(3) provides that 
for individually filed borrower defense applications, the designated 
Department official will also consider other information as part of his 
or her review of the borrower's claim. As noted in the NPRM, 81 FR 
39337, in practice, the decision maker in a borrower defense proceeding 
would assess the value, or weight, of all of the evidence relating to 
the borrower's claim that has been produced to prove that the borrower 
defense claim as alleged is true. The kind of evidence that may satisfy 
this burden will necessarily depend on the facts and circumstances of 
each case, including factors such as whether the claimant's assertions 
are corroborated by other evidence. Accordingly, we decline to 
elaborate further on what specific types of evidence may or may not be 
viewed as satisfying the preponderance of evidence standard.
    Changes: None.
    Comments: Several groups of commenters encouraged the Department to 
adopt a simple, accessible, and transparent process for borrowers. 
These commenters indicated support for a process that reduces 
inequities in resources so that borrowers interact only with the 
Department, even when additional information is needed from the school. 
In particular, numerous commenters expressed appreciation that, under 
the proposed regulations, borrowers would not be pitted against 
institutions, which generally possess significantly more resources.
    While generally supportive of the Department's process, another 
group of commenters expressed concern for the potentially overwhelming 
number of applications that would be filed in connection with potential 
borrower defense claims and questioned the Department's capacity to 
employ enough capable staff to handle the large workload. The same 
group noted the benefits of specifying timeframes for actions within 
the process, despite recognizing the difficulty in doing so.
    Discussion: With these regulations, the Department works toward 
evening the playing field for students. Individual claims will be 
decided in a non-adversarial process managed by a Department official, 
and group claims would be brought by the Department against the school, 
not by students. Thus, the process does not require students to 
directly oppose schools. We appreciate the support that some commenters 
expressed for these processes.
    As we discussed in the NPRM, the Department may incur 
administrative costs and may need to reallocate resources depending on 
the volume of applications and whether a hearing is required.
    After having received only a few borrower defense claims in over 20 
years, the Department has now received more than 80,000 claims in just 
over two years. We responded by building an entirely new process and 
hiring a new team to resolve these claims. Our ability to resolve 
claims quickly and efficiently has grown and will continue to grow. 
Particularly because we are still growing our capacity, we are unable 
to establish specific timeframes at this point for processing claims. 
Additionally, processing time is considerably affected by the varied 
types and complexities of claims.
    Changes: None.
    Comments: One group of commenters strongly supported the 
Department's pledge to provide written determinations to borrowers who 
submit borrower defense claims.
    Discussion: We appreciate the support of these commenters.
    Changes: None.
    Comments: Another group of commenters noted the difficulty that 
many borrowers face in completing even seemingly simple forms and in 
explaining wrongdoing in a way that clearly makes a complex legal 
argument.
    Discussion: We appreciate the commenters' concern and do not expect 
borrowers to submit a complicated, lengthy narrative requiring any 
legal analysis by the borrower to apply for relief. We specifically set 
out to design a process that would not be onerous for borrowers and 
that would not require third-party assistance, such as but not limited 
to an attorney.
    Changes: None.
    Comments: Two commenters suggested using existing school complaint 
processes to resolve borrower defense claims prior to a Department 
review to reduce administrative burden on the Department and on 
institutions.
    Discussion: Nothing in these regulations prohibits a borrower from 
directly contacting an institution to resolve a complaint. 
Additionally, a borrower may pursue other paths to relief, such as 
filing a claim with a State consumer bureau or filing a lawsuit. 
However, at the point where a borrower approaches the Department for 
assistance, we take seriously the obligation to review the claim and to 
respond to the borrower. We believe this process provides the best 
avenue for relief when a borrower applies for a borrower defense claim. 
In addition to using data collected from the Department's ``FSA 
Feedback System,'' the Department will also continue to partner with 
other Federal agencies that are engaged in the important work aimed of 
protecting the rights of students. Depending on the specifics of the 
case, these agencies may include the CFPB, DOJ, FTC, the SEC, and the 
Department of Defense among others. The Department will also look to 
State officials and agencies responsible for education quality, student 
financial assistance, law enforcement, civil rights, and consumer 
protection.
    Changes: None.
    Comments: Multiple commenters expressed support for the proposed 
prohibition on capitalization of interest when the Department suspends 
collection activity following receipt of a borrower defense 
application. However, one of these commenters objected to the 
Department prohibiting interest capitalization when collection resumes 
as a result of the borrower's failure to submit appropriate 
documentation. The commenter believed this could lead to false claims 
by borrowers seeking to avoid repayment.
    Discussion: We appreciate the commenters' support for the 
prohibition of interest capitalization and believe it is in line with 
our concept of the appropriate use of capitalization, as the borrower 
is not newly entering repayment. Accordingly, we disagree with the 
commenter who objected to prohibiting capitalization upon resumption of 
collection activity where a borrower did not submit appropriate 
documentation. We believe more legitimate avenues exist for struggling

[[Page 75963]]

borrowers to postpone or reduce payment rather than filing false 
borrower defense claims, and do not believe that the prohibition of 
interest capitalization in this narrow circumstance provides 
significant incentive for borrowers to incur the significant risks 
associated with filing false claims.
    Changes: None.
    Comments: One group of commenters noted the importance of 
reconsideration of borrower defense claims, especially for borrowers 
completing applications without assistance. This group, however, 
encouraged the Department to clearly explain the borrower's right to 
reconsideration, rather than merely allowing borrowers to request 
reconsideration with the Department having discretion on whether to 
consider the application.
    Multiple commenters and groups of commenters expressed concern with 
the borrower's ability to introduce new evidence for reconsideration in 
proposed Sec.  685.222(e)(5). Specifically, these commenters noted 
concerns that individual claims could continue indefinitely. These 
commenters indicated that the Department should include reasonable time 
limitations for reconsideration of claims.
    Another commenter suggested that the Department official who made 
the determination of the original claim should not be permitted to 
review a request for reconsideration and suggested using a panel or 
board for such claims.
    Discussion: We highlight the distinction between reconsideration of 
an application and an appeal process. A borrower must submit new 
evidence in order for the Department to reconsider an application, and 
there is no appeal process. We believe it is important to allow a 
borrower to submit new evidence, which he or she may have only recently 
acquired. We do not intend to limit borrowers' rights. However, there 
needs to be finality in the borrower defense process as well, and we do 
not believe it is appropriate to consider applications regarding claims 
that have already been decided unless there is clear demonstration that 
new evidence warrants that reconsideration. We will consider the 
commenters' suggestions regarding the explanation of the 
reconsideration process in our communications with borrowers.
    We believe the limitations periods for borrower defense claims 
adequately address the concern about time limits and do not agree with 
imposing an artificial limitation on borrower applications for 
reconsideration for new evidence based on a specific number or time 
period.
    We see no basis for requiring this evaluation of new evidence to be 
made by an individual other than the original decision maker. This is a 
reconsideration, not an appeal, and the original decision maker is in a 
position to efficiently make that decision.\31\ Therefore, we do not 
prohibit the same official from hearing the reconsideration claim.
---------------------------------------------------------------------------

    \31\ This is hardly unusual: Under Social Security regulations, 
the hearing officer who conducts the disability hearing ordinarily 
conducts the reconsideration determination. 20 CFR 404.917(a). In 
addition, requests for relief from judgments--a somewhat comparable 
plea to the request for reconsideration at issue here are routinely 
considered by the judge that issued the original decision. Fed. R. 
Civ. P. 60.
---------------------------------------------------------------------------

    Changes: None.
    Comments: One commenter asked that we restrict a borrower's ability 
to present new evidence in support of a claim already rejected. The 
commenter said that borrowers should be required to show good cause for 
why the evidence was not previously available.
    Discussion: We disagree that borrowers should be required to show 
good cause for why evidence was not previously available. We recognize 
that borrowers may not have the same access to information that the 
Department or the school may have. Furthermore, we believe that the 
requirements for ``new evidence'' provide clear guidelines for what is 
required. Section 685.222(e)(5)(i) specifies that ``new evidence'' must 
be evidence that the borrower did not previously provide, but also must 
be relevant to the borrower's claim, and was not identified by the 
decision-maker as being relied upon for the final decision. For ``new 
evidence'' to meet this standard, the evidence cannot just be 
cumulative of other evidence in the record at the time, but must also 
be relevant and probative evidence that might change the outcome of the 
decision being reconsidered.
    Changes: None.
    Comments: Multiple commenters suggested that the Department 
specifically permit schools to appeal decisions on any individual 
claim. One commenter added that schools would not file frivolous 
appeals, as the resulting workload is too time-consuming. The commenter 
further suggested that if schools are not provided with an appeal 
process, that the Department should provide schools with an opportunity 
to challenge the Department official's decision during any related 
recoupment action.
    Discussion: We do not include an appeals procedure in the 
individual borrower claim process. We believe the reconsideration 
process adequately allows borrowers to submit new evidence. However, as 
one commenter requested, the regulations do afford an opportunity to 
present a defense when the Department seeks to hold a school liable and 
recover funds in both the individual and group claim processes.
    Changes: None.
    Comments: Although the Department outlined a separate process to 
recover funds from an institution, a group of commenters stated that 
the Department needed to include the borrower to ensure a fair process 
for the institution.
    Discussion: We believe that using a separate proceeding to 
determine whether a group of borrowers have meritorious claims, and if 
so, to recover from the school for losses on those claims, is an 
appropriate method to achieve a fair result. The procedure will accord 
the institution the right to confront witnesses on whom the Department 
would rely, and to call witnesses on its own, as it currently has under 
procedures under subpart G of part 668. We also note that under Sec.  
685.222(j), borrowers are required to reasonably cooperate with the 
Secretary in any such separate proceeding.
    Changes: None.
    Comments: One commenter suggested that borrowers should not be 
permitted to bring individual claims when the facts and circumstances 
have already been considered by hearing official in a group claim. The 
commenter expressed concern that proposed Sec.  685.222(h) would allow 
for this to happen, effectively providing borrowers a second bite at 
the apple and violating the legal principle of res judicata.
    Discussion: We discuss the treatment of individual claims from a 
student who opted out of a group proceeding, or who disputes the 
outcome of the group proceeding decision as it pertains to his or her 
claim, in our discussion of the group process.
    Changes: None.
    Comments: A group of commenters suggested that the Department 
modify language in proposed Sec.  685.222(e)(1)(i)(A) so that 
references to the school more clearly emphasize that we mean the school 
named on the borrower defense to repayment application.
    Discussion: We agree that the commenter's suggested change 
clarifies the intent of the regulation.
    Changes: We revised Sec.  685.222(e)(1)(i)(A) to reference ``the'' 
named school.
    Comments: One commenter suggested that the Department make 
available on an annual basis a list of all borrower

[[Page 75964]]

defense applications submitted (minus any personally identifiable 
information) along with outcome of the request. The goal of this list 
would be to provide transparent information to borrowers.
    Discussion: We support transparency in this process and will 
consider this suggestion as we move forward with implementation of the 
individual and group processes.
    Changes: None.
    Comments: One commenter suggested that the Department proactively 
conduct a review of all federally guaranteed loans back to 1995 (when 
the commenter considers the regulations to have been last considered) 
to determine potentially eligible loans for a defense to repayment. The 
commenter recommended that the Department identify loans for which 
there is a high likelihood of granting a discharge stemming from 
lawsuits, investigations, etc.
    Discussion: We do not believe that the Department possesses 
adequate information to accurately identify potentially eligible loans 
on such a large scale. As borrowers have had the ability to bring 
borrower defense claims under the current regulations for some time, we 
do not believe a review of data over more than 20 years is warranted. 
Additionally, the Department cannot determine through such a review 
whether specific students were subjected to misrepresentation, for 
example, whether they relied on such misrepresentations, and how they 
were affected if they did so. The Department must determine if relief 
is warranted, and merely obtaining a loan to attend an institution is 
not adequate to suggest relief is due.
    Changes: None.
    Comments: None.
    Discussion: In further reviewing proposed Sec.  685.222(e)(3)(ii), 
we have determined that including an affirmative duty upon the 
Department to identify to the borrower records that may be relevant to 
the borrower's borrower defense claim is too burdensome because it 
would require the expenditure of administrative resources and time, 
even if not desired by the borrower. As a result, we have revised the 
Sec.  685.222(e)(3)(ii) to provide that the Department will identify 
records upon the borrower's request.
    We note that we expect that consideration of individual borrower 
defense claims will lead to information gathering as part of 
enforcement investigations. When such an investigation is ongoing, we 
may defer release of records obtained in that investigation to 
individual claimants to protect the integrity of the investigation. If 
requested, records will be made available to individual claimants after 
the investigation is complete and prior to the borrower defense 
decision. We may defer consideration of individual claims where we 
determine that releasing potentially relevant records prior to the 
completion of the investigation would be undesirable.
    We have also determined that the parallel identification of records 
to schools, which under the proposed regulations was permissive, would 
also cause unnecessary administrative delay, given that the fact-
finding process described in Sec.  685.222(e) will not decide any 
amounts schools must pay the Secretary for losses due to the borrower 
defense at issue. The school will have the right and opportunity to 
obtain such evidence, and present evidence and arguments, in the 
separate proceeding initiated by the Secretary under Sec.  
685.222(e)(7) to collect the amount of relief resulting from the 
individually filed borrower defense claim.
    Changes: We have revised Sec.  685.222(e)(3)(ii) to provide that 
the designated Department official will identify to the borrower the 
records the Department official considers relevant to the borrower 
defense upon request. We have also revised Sec.  685.222(e)(3)(ii) to 
remove the identification of records to schools.
    Comments: One commenter expressed support for the Department's 
proposal to allow claims made by individuals as well as groups. 
However, the commenter suggested that a right of appeal for both 
institutions and borrowers be provided in the individual claims process 
as to open schools.
    Discussion: During the negotiated rulemaking sessions, the 
Department heard from negotiators as to the importance of a timely and 
streamlined process for borrower defense claims. In consideration of 
such concerns, the Department believes that it is appropriate that 
decisions made by the designated Department official presiding over the 
fact-finding process for individually filed applications be final 
agency decisions to avoid delays that may be caused by an appeals 
process. Borrowers are able to seek judicial review of final agency 
decisions in Federal court if desired. See 5 U.S.C. 702 & 704. 
Additionally, the borrower will also be able to request that the 
Secretary reconsider his or her claim upon the identification of new 
evidence under Sec.  685.222(e)(5).
    Although the fact-finding process described in Sec.  685.222(e) 
provides schools with an opportunity to submit information and a 
response, as discussed in the NPRM, 81 FR 39347, the fact-finding 
process for individually filed applications do not determine the merits 
of any resulting claim by the Department for recovery from the school. 
Rather, Sec.  685.222(e)(7) provides that the Secretary may bring a 
separate proceeding for recovery, in which the school will be afforded 
due process similar to what schools receive in the Department's other 
administrative adjudications for schools. Given that the institution's 
potential liability for the Department's recovery is to be adjudicated 
in this separate process, the Department does not believe that an 
appeal right for schools should be included in the Sec.  685.222(e) 
fact-finding process. As discussed earlier in this section, the 
Department is developing rules of agency practice and procedure for 
borrower defenses that will be informed by the Department's rules and 
protections for its other administrative adjudications.
    Changes: None.
    Comments: None.
    Discussion: In further reviewing proposed Sec.  685.222(e)(5), the 
Department has determined that if a borrower defense application is 
under review because a request for reconsideration by the Secretary has 
been granted under Sec.  685.222(e)(5)(i) or because a borrower defense 
application has been reopened by the Secretary under Sec.  
685.222(e)(5)(ii), the borrower should be granted forbearance or, if 
the borrower is in default on the loan at issue, then the procedure for 
a defaulted loan should be followed, as when the borrower filed an 
initial borrower defense to repayment application.
    Changes: We have revised Sec.  685.222(e)(5) to provide that the 
forbearance and defaulted loan procedures will be followed when the 
Secretary has granted a request for reconsideration or has reopened a 
borrower defense application.

Group Process for Borrower Defenses

Statutory Authority

    Comments: Some commenters argued that the Department's proposed 
group borrower defense process would violate the HEA. These commenters 
stated that section 455(h) of the HEA specifically limits the 
Department's authority to specifying acts or omissions that an 
individual borrower, as opposed to a group, may assert as a defense to 
repayment. These commenters argued that the creation of a process that 
would award relief to a borrower who has not asserted a defense to 
repayment exceeds the Department's statutory authority. A few 
commenters also stated that the HEA does not authorize the Department

[[Page 75965]]

to act as a class action attorney, and stated that such authority 
requires specific statutory authorization. One commenter suggested that 
any provision providing that the Secretary may identify borrowers who 
have not filed a borrower defense application as part of a group 
process for borrower defense should be removed.
    One commenter stated a recent recommendation from the 
Administrative Conference of the United States found that, while the 
APA does not specifically provide for aggregate adjudication, it does 
not foreclose the possibility of such procedures. The recommendation 
also stated that agencies generally have broad discretion in formal and 
informal adjudications to aggregate claims.
    Discussion: We disagree with commenters' assertion that the 
proposed group process is in violation of the HEA. The Department's 
statutory authority to enact borrower defense regulations is derived 
from section 455(h) of the HEA, 20 U.S.C. 1087e(h), which states that 
``the Secretary shall specify in regulations which acts or omissions of 
an institution of higher education a borrower may assert as a defense 
to repayment of a loan. . . .'' While the language of the statute 
refers to a borrower in the singular, it is common default rule of 
statutory interpretation that a term includes both the singular and the 
plural, absent a contrary indication in the statute. See 1 U.S.C. 1. We 
believe that, in giving the Secretary the discretion to ``specify which 
acts or omissions'' may be asserted as a defense to repayment of loan, 
Congress also gave the Department the authority to determine such 
subordinate questions of procedure, such as the scope of what acts or 
omissions alleged by borrowers meet the Department's requirements, how 
such claims by borrowers should be determined, and whether such claims 
should be heard contemporaneously as a group or successively, as well 
as other procedural issues. See FCC v. Pottsville Broad. Co., 309 U.S. 
134, 138 (1940).
    We believe that this discretion afforded the Secretary under the 
statute not only allows it to determine borrower defense claims on a 
group basis and to establish such processes and procedures, but also 
authorizes the Department to proactively identify and contact borrowers 
who may qualify for relief under the borrower defense regulations based 
upon information in its possession. As described in Sec.  685.222(f), 
the Department would notify such borrowers of the opportunity to 
participate in the group process, and inform such borrowers that by 
opting out, the borrower may choose to not assert a borrower defense. 
By such notice and opt-out, borrowers who had not previously filed an 
application for borrower relief may assert a borrower defense for 
resolution in the group borrower defense process.
    In response to comments that the Department is not authorized to 
act as a class action attorney, we note that, in bringing cases before 
a hearing official in the processes described in Sec.  685.222(f), (g), 
and (h), the Department would not be bringing claims as the 
representative of the borrowers. Although the Department would be 
presenting borrower defense claims for borrowers, with their consent as 
described above, the Department official would be bringing claims on 
its own behalf as the administrator of the Direct Loan Program, or 
alternatively as a beneficiary of the fiduciary relationship between 
the school and the Department as explained earlier in ``Borrower 
Defenses--General.'' See also Chauffeur's Training School v. Spellings, 
478 F.3d 117 (2d Cir. 2007). We believe that the group process we adopt 
here will facilitate the efficient and timely adjudication of not only 
borrower defense claims for large numbers of borrowers with common 
facts and claims, but will also conserve the Department's 
administrative resources by also adjudicating any contingent claim the 
Department may have for recovery from an institution.
    Changes: None.

Independence of Hearing Officials

    Comments: Many commenters expressed concerns that the group 
borrower defense process would present conflict of interest or 
separation of powers issues and would be unfair, given that the 
proposed process involves a Department-designated employee presenting 
evidence to a hearing official who also has been appointed by the 
Secretary, with appeals to be decided by the Secretary. Several 
commenters stated that this issue was of particular concern, given the 
limited or unclear role afforded to institutions to participate in the 
borrower defense process and to appeal decisions proposed by the 
Department. One commenter acknowledged that while other Federal 
agencies, such as the FTC, allow agencies to act as both prosecutor and 
judge, such proceedings are governed by the APA, 5 U.S.C. 554. The 
commenter stated that the APA provides statutory safeguards that ensure 
fair proceedings, such as prohibitions on ex parte communications and 
prosecutorial supervision of the employee presiding over the 
proceeding. This commenter suggested that group borrower defense claims 
be presided over by the Department's Office of Hearings and Appeals.
    One commenter stated that determinations in the group process 
should be made by a representative who is not affiliated with the 
Department. Another commenter stated that the office responsible for 
presenting the claim on behalf of a group in a group borrower defense 
proceeding should not be the same office that decides the group claim. 
Several commenters suggested specifically that determinations be made 
by administrative law judges or their equivalent, who have a level of 
expertise and independence from the Department. One commenter stated 
that the regulations should provide for determinations in group 
borrower defense processes to be made by an administrative judge.
    One commenter stated that the Department should seek and use 
independent hearing officials with experience in handling complex 
disputes, given the large numbers of students that may be impacted by 
such proceedings.
    One commenter stated that the Department's proposed group borrower 
defense process violates both the separation of powers doctrine in 
Article III and the jury trial requirement of the Seventh Amendment of 
the Constitution, by vesting in the Department exclusive judicial power 
to determine private causes of action without a jury.
    Discussion: The Department understands the concerns raised by 
commenters regarding the objectivity and independence of the hearing 
official in group borrower defense cases. However, administrative 
agencies commonly combine both investigatory and adjudicative 
functions, see Winthrow v. Larkin, 421 U.S. 35 (1975), and due process 
does not require a strict adherence to the separation of those 
functions, see Hortonville Joint School District No. 1 v. Hortonville 
Educ. Ass'n., 426 U.S. 482, 493 (1976). The Department is no different 
and performs both investigative and adjudicative functions in other 
contexts, including

[[Page 75966]]

those that involve borrower debts \32\ and institutional 
liabilities.\33\
---------------------------------------------------------------------------

    \32\ For example, the Department provides both schools and 
borrowers the opportunity to request and obtain an oral evidentiary 
hearing in both offset and garnishment actions against a borrower 
and in an offset action against a school. See 34 CFR 30.25 
(administrative offset generally); 34 CFR 30.33 (federal payment 
offset); 34 CFR 34.9 (administrative wage garnishment).
    \33\ See 34 CFR part 668, subparts G and H (proceedings for 
limitation, suspension, termination and fines, and appeal procedures 
for audit determinations and program review determinations).
---------------------------------------------------------------------------

    We disagree that the regulations should specify that the hearing 
official presiding over the fact-finding processes in Sec.  685.222(f) 
to (h) must be an administrative law judge or an administrative judge. 
As explained in the NPRM, 81 FR 39340, the Department uses the term 
``hearing official'' in its other regulations, such as those at 34 CFR 
part 668, subparts G and H. In those contexts, hearing officials make 
decisions and determinations independent of the Department employees 
initiating and presenting evidence and arguments in such proceedings. 
Similarly, the Department would structure the group borrower defense 
fact-finding processes so that they are presided over by hearing 
officials that are independent of the employees performing 
investigative and prosecutorial functions for the Department.
    As stated in the NPRM, 81 FR 39349, the group borrower defense 
process involving an open school \34\ under Sec.  685.222(h) would be 
structured to provide the substantive and procedural due process 
protections both borrowers and the school are entitled to under 
applicable law, including any required under the APA, 5 U.S.C. 554. The 
Department is developing rules of agency procedure and practice 
governing the fact-finding processes described in both Sec.  685.222(e) 
and Sec.  685.222(f) to (h), which will be informed by the procedures 
and protections established by the Department in its other 
administrative proceedings, such as 34 CFR part 668, subparts G and H.
---------------------------------------------------------------------------

    \34\ As described in Sec.  668.222(g), the ``closed school'' 
group borrower defense process would apply only when the school in 
question has both closed and provided no financial protection 
available to the Secretary from which to recover losses arising from 
borrower defenses, and for which there is no entity from which the 
Secretary may recover such losses. Or, in other words, when there is 
no entity from whom the Department may obtain a recovery.
---------------------------------------------------------------------------

    As explained under ``General,'' we also disagree that the proposed 
regulations violate Article III and the Seventh Amendment of the 
Constitution. The rights at issue in the proposed borrower defense 
proceedings have the character of public rights, which may be consigned 
by Congress to the Department for adjudication.
    Changes: None.

Single Fact-Finding Process

    Comments: One commenter stated that the Department's proposed 
single fact-finding process for group claims described in Sec.  
685.222(f) to (h), where a hearing official makes determinations as to 
both institutional liability and relief for borrower defense claims, is 
not justified. This commenter stated that the Department had not 
presented a factual basis for the change from the approach in Sec.  
685.206(c), which states that the Department may initiate a proceeding 
to require the school to pay the amount of the loan to which a 
successful borrower defense lies.
    A group of commenters stated that the Department should not engage 
in a single fact-finding process for group claims. These commenters 
suggested that the Department should gather and consider evidence 
regarding borrower defenses, render a decision on borrower relief, and 
then initiate a separate proceeding for recovery from schools. The 
commenters stated that this approach would be similar to the 
Department's proceedings for group borrower defense claims against 
closed schools and for individually filed applications, as well as the 
Department's proposed processes for closed school and false 
certification discharges.
    Discussion: We disagree with commenters that relief for borrower 
defense claims should be determined in a separate proceeding from the 
Department's right to recovery from schools for the open school group 
borrower defense process described in Sec.  685.222(h). For borrower 
defenses asserted as to an open school, the Department is not only 
responsible for making determinations on relief for claims, but may 
also be entitled to recover against the school. This right to recover, 
which will also turn on the facts of the borrower defense claim, must 
be decided in a proceeding where the school is afforded procedural and 
substantive due process protections. Particularly in situations where 
the Department has determined that there are multiple claims against a 
school with common facts and claims, we believe that a single fact-
finding proceeding to determine both borrowers' rights to relief, the 
amount of relief to be provided, and the Department's contingent right 
of recovery against an institution will better serve the interests of 
adjudicative efficiency and of conserving agency resources than 
individual borrower defense determinations followed by separate 
proceedings against the school.
    Changes: None.

Group Process: Bifurcation

    Comments: One commenter suggested that the Department use a 
bifurcated process so that the group process is used to resolve comment 
questions of fact and law, and then require borrowers in the putative 
group to file individual claims to determine the appropriate amount of 
relief. Such bifurcated proceedings, argued the commenter, would avoid 
windfalls to borrowers who would not have otherwise sought out relief 
and provide exact damages to students seeking relief.
    Discussion: Section 685.222(f)(1) provides the Department with the 
discretion to form groups that may be composed only of borrowers who 
have filed applications through the process in Sec.  685.222(e) or who 
the Department has identified from other sources, as well as groups 
that may include borrowers with common facts and claims who have not 
filed applications. In situations when groups may be composed only of 
borrower defense applicants, or if the hearing official determines that 
relief for a group with non-applicants can be ascertained without more 
individualized evidence, bifurcated proceedings may not be necessary or 
suitable. However, we believe that the regulations do not prevent a 
hearing official from using his or her discretion to structure a fact-
finding process under Sec.  685.222(g) or (h) as necessary based upon 
the circumstances of each group case, and including ordering a 
bifurcated process if appropriate.
    Changes: None.

Meet and Confer Prior to Initiation of Group Process

    Comments: Several commenters suggested the Department require or 
allow borrowers to confer with institutions to allow schools to remedy 
claims, prior to a borrower's participation in the Department's 
borrower defense process.
    Discussion: We acknowledge that borrowers and schools may 
communicate and confer outside of the formal processes established for 
borrower defense. However, we do not believe it is necessary that the 
regulations include a specific requirement for schools and borrowers to 
meet and confer prior to a borrower's participation in a group borrower 
defense process under Sec.  685.222(f) to (h).
    Changes: None.

[[Page 75967]]

Initiation of Group Process: Secretarial Discretion

    Comments: Many commenters supported the inclusion of a group 
borrower defense process. However, these commenters objected to the 
Department's proposal in Sec.  685.222(f) that the initiation of a 
group borrower defense process be at the discretion of the Secretary. 
Some commenters argued that the discretion to initiate a group borrower 
defense process should not be given to the Secretary, whose decision 
may be influenced by policy or political considerations. These 
commenters also objected to the Department's proposal that the decision 
to initiate a group process would consider fiscal impact as a possible 
factor for consideration, stating that the decision to grant relief to 
large numbers of students should not be based upon cost.
    Other commenters stated that the Department should provide clear 
guidelines, triggers, or conditions for requiring the initiation of a 
group process, particularly for groups of borrowers who have not filed 
applications with the Department (also referred to as automatic group 
discharges). A group of commenters suggested that such conditions 
should include petitions presenting plausible prima facie cases, 
evidence found by the Department that might present plausible prima 
facie cases, or some threshold number of cases. One commenter suggested 
that the regulation include provisions whereby multiple individual 
claims would be grouped together if the borrowers had attended the same 
school or trigger an investigation by the Department as the claims and 
the feasibility of initiating a group process. Another commenter 
suggested that the regulation include a non-exhaustive list of 
situations that would require the initiation of a group process, absent 
a written explanation from the Department as to why such a group 
process is not appropriate, or why borrowers who had not filed an 
application were not included if a group process was initiated.
    One commenter stated that borrowers should be allowed to initiate 
group borrower defense claims, either for themselves or through 
representation by consumer advocates, legal aid organizations, or other 
entities, in addition to the Secretary. This commenter stated that 
possible concerns that allowing independent representation would give 
rise to an industry seeking to take advantage of borrowers, do not 
apply if claims are submitted by entities such as legal aid 
organizations, consumer advocates, and law enforcement agencies.
    A few commenters stated that borrowers should be allowed to access 
borrower defense discharges as a group on the bases of actions by 
local, State, and Federal entities.
    One commenter stated that to protect taxpayers, group claims should 
be initiated only in extreme cases, and should only come after a final, 
non-appealable decision has been made by a Federal or State agency or 
court in a contested proceeding.
    Discussion: We disagree with commenters that factors or conditions 
mandating the initiation of a group process should be included in the 
regulation. As explained in the NPRM, 81 FR 39348, we believe that the 
Department is best positioned to make a determination as to whether the 
circumstances at hand would warrant the initiation of a group process. 
We also believe that it is also appropriate for the Department to 
consider the factors listed in Sec.  685.222(f), such as the existence 
of common facts and claims among a putative group of borrowers, fiscal 
impact, and the promotion of compliance. As explained earlier in this 
section and elsewhere in this preamble, the group process will not only 
determine relief for borrower defenses for the group, but will also 
serve as the method by which the Department will receive an 
adjudication as to its right of recovery against a school on the basis 
of its losses from any relief awarded to borrowers in the group. We 
believe that it is important that the Department retain the discretion 
to decide if the circumstances warrant the initiation of a group 
process to decide its right of recovery from a school. However, we do 
not believe that the initiation of the group process will prevent 
borrowers from being able to proactively seek relief. Borrowers may 
choose to file individual applications for relief under Sec.  
685.222(e) or, even if their applications are identified by a 
designated Department official for a group process, choose to opt-out 
of the group process and receive determinations through the individual 
application process if desired. As noted in the NPRM, 81 FR 39348, the 
Department welcomes information from any source, including State and 
other Federal enforcement agencies, as well as legal aid organizations, 
that may assist it in deciding whether to initiate group borrower 
defense process under Sec.  685.222(f), (g), and (h).
    We explain our reasoning as to the different standards that may 
form the basis of a borrower defense in the respective sections for 
those standards. We believe it is appropriate that group proceedings 
should be initiated for claims based upon any of the allowed standards, 
as opposed to just one of the standards or standards outside of those 
described in the regulations.
    Changes: None.

Third-Party Petitions for Initiation of Group Process

    Comments: Many commenters stated that outside entities, such as 
student advocates, State AGs, and legal aid attorneys should be given a 
formal role in the group borrower defense process. Some of these 
commenters urged the Department to adopt language proposed at the third 
session of negotiated rulemaking in March 2016, which would have 
explicitly established that State or Federal enforcement agencies, or 
legal aid organization, may submit a written request to the Department 
identifying a group of borrowers for the initiation of a group borrower 
defense process. Under this proposed language, the Department would 
have responded to such requests in writing. These commenters argued 
that such entities have direct contact with borrowers and are likely to 
have necessary information for proving borrower defense claims. 
Commenters also stated that allowing third party petitions is 
important, given that the borrower defense process only allows an 
individual borrower to dispute a group borrower defense decision in the 
proposed regulation by filing an individual application. One commenter 
stated that allowing such third party requests will result in faster 
adjudications for borrowers and administrative cost-savings for 
taxpayers. Another commenter stated that a formal referral process 
would recognize both the states' role in the triad of higher education 
oversight and the States' efforts to protect consumers through State 
general consumer protection laws.
    A group of commenters argued that a right for such outside entities 
should be included given that group determinations will result in the 
most widespread relief, will be the easiest way for borrowers to access 
relief, and are the only proposed method by which borrowers who have 
not filed applications may access relief.
    In response to the Department's reasoning in the NPRM, 81 FR 39348, 
that informal communication facilitates cooperation with such entities, 
one commenter stated that providing such third parties with a formal 
petition in the regulation would not preclude informal contact and 
communication, but would rather increase transparency and efficiency. 
The commenter also

[[Page 75968]]

suggested that, to address any concerns that parties that may take 
advantage of borrowers, that the final rule should allow the Secretary 
to decline to respond to a petition if the organization does not appear 
to be a bona fide organization that represents borrowers.
    Discussion: We disagree that a formal right of petition for 
entities such as State AGs, advocacy groups, or legal aid organizations 
should be included in the regulations. As explained in the NPRM, 81 FR 
39348, in the Department's experience, cooperation with such outside 
entities has been best facilitated through informal communication, 
which allows for more candor and flexibility between the Department and 
interested groups and parties. The Department always welcomes 
cooperation and input from other Federal and State enforcement 
entities, as well as legal assistance organizations and advocacy 
groups. To this end, the Department anticipates creating a designated 
point of contact for State AGs to allow for active communication on 
borrower defense issues and also actively encourages a continuation of 
cooperation and communication with other interested groups and parties. 
As also reiterated in the NPRM, id., the Department is ready to receive 
and make use of evidence and input from any interested party, including 
advocates and State and Federal agencies.
    We also reiterate our position that the determinations arising from 
the borrower defense process should not viewed as having any binding 
effect on issues, such as causes of actions that borrowers may have 
against schools under State or other Federal law, that are not properly 
within the purview of the Department. We also encourage borrowers and 
their representatives to weigh all available avenues for relief, 
whether it is through the borrower defense process or through avenues 
outside of the Department.
    Changes: None.

Challenges to the Initiation of a Group Process

    Comments: Many commenters expressed concern that the group borrower 
defense process would not include an opportunity for schools to dispute 
the initiation of a group process and the formation of the group. One 
commenter stated that the lack of a provision for schools to contest 
the formation of the group was in violation of due process. Several 
commenters expressed concern that schools are not given a right to 
contest the Department's decision as to whether there are ``common 
facts and claims'' to initiate a group process and requested 
clarification of that factor. Several commenters stated that the 
Department's proposal effectively would allow the Department to certify 
a class, without any of the procedural protections available to 
defendants in a class proceeding under Federal Rule of Civil Procedure 
23. One commenter expressed concern that the proposed regulation does 
not require that the Department initiate a group process only where 
common facts and claims are found among the borrowers in the group, but 
rather gives the Secretary discretion to consider a nonexclusive list 
of factors. One commenter stated that the Department should define the 
sources of information the Department would use to identify borrowers 
for inclusion in a group process.
    One commenter stated that by not providing a review of the 
Department's initiation or group certification decision by the hearing 
official or allowing a challenge by the school, and by proposing that 
the Department's decision to initiate a group process may consider the 
factor of ``compliance by the school or other Title IV participants,'' 
that the purpose of the group borrower defense process is to hold 
schools accountable and make them examples to the industry, and not to 
efficiently handle claims before the Department.
    Discussion: We disagree that the regulations should include an 
explicit step by which an institution may dispute the formation or 
composition of a group under Sec.  685.222(f). As discussed previously 
in this section, the Department is developing agency rules of practice 
and procedure for borrower defense, which will be informed by the legal 
requirements for administrative adjudications and the due process 
protections provided in the Department's other administrative 
adjudications. For instance, we will consider the proceedings including 
those under 34 CFR part 668, subparts G and H, which allow for standard 
motion practice and interlocutory appeals. We believe that, as 
proposed, Sec.  685.222(f), (g), and (h) provides hearing officials 
with the flexibility and discretion to allow motions by parties as is 
deemed appropriate.
    We believe that it is appropriate that Sec.  685.222(f) notes that 
the Department may generally consider a nonexhaustive list of factors 
in deciding to initiate a group claim. As described earlier, we believe 
it is important for the Department to retain discretion in deciding 
whether to initiate a proceeding to adjudicate its right of recovery 
from a school, as a contingent claim to a hearing official's relief 
determination for the borrower defense claims of a group of borrowers 
in the same process. Similarly, we believe that it is important for the 
Department to retain the flexibility to bring groups of varying sizes 
or types before a hearing official in a group process, including groups 
that are formed in a manner more akin to a joinder of parties under 
Federal Rule of Civil Procedure 20 than to a class action under Federal 
Rule of Civil Procedure 23.
    Regarding the sources of information the Department will use to 
identify borrowers for inclusion in a group process, as explained in 
the NPRM, in addition to applications submitted through the process in 
Sec.  685.222(e), the Department also may identify borrowers from 
records within its possession or from information that may be provided 
to the Department by outside sources. We do not believe further 
clarification as to such sources of the information is necessary.
    We disagree that consideration of the compliance impact of a group 
borrower defense claim is inappropriate for the initiation of a group 
process and also disagree that this factor lends an appearance of bias 
or unfairness to the fact-finding processes described in Sec.  
685.222(f), (g), and (h). As discussed above, the procedure we will use 
for the group process will provide the institution with due process 
protections very similar to those that the Department now uses when it 
fines an institution or terminates the eligibility of an institution to 
participate in the title IV, HEA programs, which are found in current 
subpart G of part 668. These rules do not preclude motion practice, nor 
will the rules we develop. Moreover, given that such proceedings will 
involve the Department's right of recovery against schools, we believe 
that is appropriate for the regulations to reflect that the Department 
will consider a number of factors in its decision whether to initiate a 
process for the adjudication of such recovery by the Department. As 
stated in the NPRM, the group borrower defense process is intended to 
provide simple, accessible, and fair avenues to relief for borrowers, 
and to promote greater efficiency and expediency in the resolution of 
borrower defense claims, and we believe this structure furthers that 
goal.
    Changes: None.

Members of the Group

    Comments: Many commenters supported the Department's proposal under 
Sec.  685.222(f)(1)(ii) that borrowers who may not have filed an 
application for borrower defense may be included as

[[Page 75969]]

members of a group for a determination of relief. Such commenters urged 
the Department to establish criteria requiring the initiation of such a 
group process.
    A number of other commenters opposed the proposal and suggested 
that only borrowers who have filed an individual claim be included in 
the group process. These commenters stated that limiting group members 
to applicants would ensure that only borrowers who have actually been 
harmed would receive relief. Other commenters also argued that non-
applicants should not be included in the group process, due to concerns 
about the use of borrowers' personal information and consent.
    Other commenters stated that borrowers should only be allowed to 
participate in the group process if they affirmatively opt-in to the 
process. Several of these commenters also cited concerns about the use 
of borrowers' personal information and consent if an opt-out method is 
used.
    Discussion: We appreciate the commenters' support for the use of a 
group process to resolve claims for a group with non-applicant 
borrowers as described in Sec.  685.222(f)(1)(ii). However, as 
discussed earlier in this section, we believe that it is appropriate 
that the Department retain the discretion to initiate the group 
process, given that the Department will have the most information 
regarding the circumstances and the Department's contingent interest in 
the proceedings.
    We disagree with the commenters that suggested that the group 
processes described in Sec.  685.222(f), (g), and (h) should only 
include borrower defense applicants or that we should require borrowers 
to affirmatively opt-in to the process. We believe that, where the 
Department has decided to bring a group borrower defense proceeding and 
non-applicant borrowers with common facts and claims can be identified, 
such borrowers should also be entitled to the benefits of the 
designated Department official's advocacy and the opportunity to obtain 
relief and findings in such proceedings. Additionally, providing such 
borrowers with an opportunity to opt-out of the proceedings, given 
sufficiency of the notice to be provided by the Department to such 
borrowers, follows well-established precedent in class action law. See, 
e.g., Phillips Petroleum Co. v. Shutts, 472 U.S. 797 (1985).
    The Department will continue to safeguard borrowers' personal 
information in this process, according to its established procedures.
    Changes: None.
    Comments: None.
    Discussion: In further reviewing proposed Sec.  685.222(f)(2), the 
Department has determined that if a group process for borrower defense 
is initiated, and the Secretary has identified a borrower who has not 
filed a borrower defense application pursuant to Sec.  
685.222(f)(1)(ii), the borrower should be granted forbearance or, if 
the borrower is in default on the loan at issue, then the procedure for 
a defaulted loan should be followed, as if the borrower had filed a 
borrower defense to repayment application under Sec.  685.222(e)(2).
    Changes: We have revised Sec.  685.222(f)(2) to provide that the 
forbearance and defaulted loan procedures will be followed for members 
of a group identified by the Secretary who have not filed a borrower 
defense application.

Opt-Out for Group Discharge; Reopening by the Secretary After 
Determination Is Made

    Comments: A number of commenters objected to the Department's 
proposal in Sec.  685.222(i)(2) that borrowers would be given an 
opportunity to opt-out of a group determination of relief. One 
commenter stated that providing borrowers with an opt-out would provide 
borrowers with the ability to bring successive, identical claims in the 
group and individual processes, and would create unpredictability and 
administrative inefficiencies. The commenter stated that borrowers who 
have agreed to be part of the group process should be bound by any 
resulting decision. One commenter stated that allowing only one 
opportunity for a borrower to opt-out of the group process would be 
consistent with Federal Rule of Civil Procedure 23, prevent uncertainty 
and inconsistency, and would further the purpose of the group borrower 
defense process to promote efficiency and expediency in the resolution 
of claims.
    Other commenters stated that allowing borrowers to opt-out of a 
denial of a group claim, to file an individual claim, would place an 
undue burden on schools to defend the same claim multiple times. Some 
of these commenters stated that this situation would deprive schools of 
protection from double jeopardy. These commenters expressed concern 
that the financial resources schools would have to expend to defend 
such claims would lead to tuition increases for students. Several 
commenters stated that allowing such an opt-out would allow students to 
file multiple, unjustified claims for the purpose of delaying 
repayment.
    One commenter also suggested that a time limit be imposed upon the 
Secretary's ability to reopen a borrower's application is bound by any 
applicable limitation periods. Several commenters stated that relief in 
the group process should be opt-out only.
    Discussion: We appreciate the concern raised by commenters that 
allowing an opt-out for borrowers after a determination for relief has 
been made will subject schools to continuing litigation risk and 
uncertainty. As a result, we will modify Sec.  685.222(i) to remove the 
post-determination opt-out opportunity for borrowers in group 
proceedings.
    We disagree that a time limit should be placed on the Secretary's 
ability to reopen a borrower's application. We believe that if the 
Department becomes aware of new evidence that would entitle a borrower 
to relief under the regulations, then the borrower is entitled to 
relief regardless of the passage of time.
    Changes: We have revised Sec.  685.222(i) to remove the opportunity 
for a borrower to opt-out of the proceedings after a determination for 
relief has been made in a group proceeding.
    Comments: None.
    Discussion: In further reviewing proposed Sec.  685.222(g)(4) and 
(h)(4), the Department has determined that if a borrower defense 
application is under review because a borrower defense application has 
been reopened by the Secretary under Sec.  685.222(e)(5)(ii), the 
borrower should be granted forbearance or, if the borrower is in 
default on the loan at issue, then the procedure for a defaulted loan 
should be followed, as when the borrower filed an initial borrower 
defense to repayment application.
    Changes: We have revised Sec.  685.222(g)(4) and (h)(4) to provide 
that the forbearance and defaulted loan procedures will be followed 
when the Secretary has reopened a borrower defense application.

Due Process Proceedings

    Comments: Several commenters stated that the proposed regulations 
do not provide details of how and what schools may dispute in the group 
borrower defense fact-finding process, and requested clarification in 
the final regulations. Other commenters expressed concern that the 
proposed group fact-finding process does not provide sufficient due 
process protections for schools. These commenters emphasized that 
participation by schools would create a more fair process and increase 
the reliability of the results.

[[Page 75970]]

    One commenter stated that the limited protections in the proposed 
group borrower defense process does not provide schools with an 
opportunity to confront and cross-examine adverse witnesses and thus 
does not satisfy the due process requirements established in Mathews v. 
Eldridge, 424 U.S. 319 (1976); Goldberg v. Kelly, 397 U.S. 254 (1970); 
and Greene v. McElroy, 360 U.S. 474 (1959) for depriving schools of 
their property rights to funds already received. Several commenters 
suggested that the Department use the procedures in 34 CFR part 668, 
subpart H, to ensure due process protections for schools.
    Commenters expressed concern about institutions' opportunities to 
receive notice and evidence in the proposed group borrower defense 
process. Many of these commenters expressed concern and requested 
clarification regarding the Department's proposal in Sec.  
685.222(f)(2)(iii) that notice to the school of the group process would 
occur ``as practicable.'' One commenter suggested that we include 
language specifying that no notice will be provided if notice is 
impossible or irrelevant due to a school's closure. Other commenters 
expressed concern that the proposed regulations do not specify whether 
the scope of a group will be disclosed to schools and stated that 
schools must be aware of the members of the group in order to be able 
to raise a defense. Another commenter expressed concern that the 
proposed regulations do not require the Department to notify the school 
as to the basis of the group; the initiation of the borrower defense 
process; of any procedure or timeline for requesting records, providing 
information to the Department, or making responses; or provide schools 
with an opportunity to appear at a hearing.
    Several commenters stated that institutions should be provided with 
notice and copies of all the evidence presented underlying the borrower 
defense claims in a group process. Another commenter stated that the 
proposed regulation gives the Department complete discretion as to what 
evidence the trier of fact will use to make decisions. This commenter 
stated that, when combined with the proposal that the persons 
advocating for students, as well as the persons making decisions, in 
the group borrower defense process are all chosen by the Department, 
this discretion appears to favor students over schools in the group 
process.
    Several commenters also stated that institutions should be given an 
opportunity to provide a written response to the substance of the group 
borrower defense claim within a certain number of days (45 or 60) after 
the resolution of any appeal on the Department's basis for a group 
claim or of the notification to the school of the group process if no 
challenge to the group is filed, provided with copies of any evidence 
and records to be considered or deemed relevant by the hearing 
official, be allowed to present oral argument before the hearing 
official, and provided with a copy of the hearing official's decision 
in the group process. One commenter emphasized that the decision should 
identify the calculation used by the hearing official for the amount of 
relief given by the decision. These commenters also stated that 
institutions should be provided with a right of appeal to the hearing 
official's decision in both the closed and open school group processes. 
One commenter expressed concern that the proposed process does not 
include any process for how an appeal may be filed.
    Several commenters expressed concerns that the process does not 
appear to provide to any opportunities for schools to conduct discovery 
or to cross-examine witnesses. Some of these commenters expressed the 
view that, in cases where the rebuttable presumption proposed in Sec.  
685.222(f)(3) applies, schools will need to be able to question 
borrowers in order to rebut the presumption.
    One commenter stated that the group borrower defense process should 
allow for both students to present their own claims and institutions to 
have the same opportunity to present a defense, including any 
affirmative defenses, and to appeal adverse decisions. The commenter 
stated that both the school and the borrower should have such 
opportunities to present evidence and arguments in any proceeding or 
process to determine claims, not just proceedings where recovery 
against the school is determined. The commenter emphasized that 
permitting school participation would lead to correct results, since 
schools often have information as to any alleged wrongdoing.
    Discussion: The Department understands commenters' concerns 
regarding the broad guidelines for the group fact-finding process 
established in Sec.  685.222(f), (g), and (h). As noted throughout this 
section, the group borrower defense process involving an open school 
\35\ in Sec.  685.222(h) would be structured to provide the substantive 
and procedural due process protections both borrowers and schools are 
entitled to under applicable law, including those provided under the 
APA, 5 U.S.C. 554, and under the Department's other administrative 
proceedings. Such protections would include those regarding notice; the 
opportunity for an oral evidentiary hearing where the parties may 
confront and cross-examine adverse witnesses if warranted,); or those 
for the submission and exchange written material, as provided under 
enforcement procedures at 34 CFR part 668, subpart G. The Department is 
developing procedural rules to govern the fact-finding processes 
described in both Sec.  685.222(e) and (f) to (h), which will establish 
these details more firmly and be informed by the procedures and 
protections established by the Department in its other administrative 
proceedings, such as 34 CFR part 668, subparts G and H.
---------------------------------------------------------------------------

    \35\ As described in Sec.  668.222(g), the ``closed school'' 
group borrower defense process would apply only when the school has 
both closed and provided no financial protection available to the 
Secretary from which to recover losses arising from borrower 
defenses, and for which there is no entity from which the Secretary 
may recover such losses. Or, in other words, when there is no entity 
from whom the Department may obtain a recovery.
---------------------------------------------------------------------------

    We appreciate the concern that Sec.  685.222(f)(2)(iii) is not 
clear as to the Department's intent that notice of a group proceeding 
will occur unless there is no party available to receive such notice--
in other words, as would be the case under the closed school group 
borrower defense process described in Sec.  685.222(g). We are revising 
Sec.  685.222(f)(2)(iii) to clarify that no notice will be provided if 
notice is impossible or irrelevant due to a school's closure.
    Changes: We have revised Sec.  685.222(f)(2)(iii) to clarify that 
no notice will be provided if notice is impossible or irrelevant due to 
a school's closure.

Rebuttable Presumption of Reliance

    Comments: A number of commenters objected to Sec.  685.222(f)(3), 
which provides that a rebuttable presumption of reasonable reliance by 
members of the group applies if a group borrower defense claim involves 
a substantial misrepresentation that has been widely disseminated. One 
commenter stated that reliance cannot be presumed any more than the 
occurrence of a misrepresentation can be presumed, and that such an 
approach does not comply with general legal principles. Another 
commenter expressed concern that the rebuttable presumption of 
reasonable reliance would impermissibly preclude schools from 
presenting evidence as to the main fact of a group borrower defense 
case. These commenters expressed concern that the presumption

[[Page 75971]]

would be difficult or impossible for schools to rebut. One commenter 
expressed concern that a school would be unable to rebut the 
presumption for borrowers who are unknown or not named as being part of 
the group for the group borrower defense process. One commenter 
expressed concern that the rebuttable presumption of reliance would be 
difficult for schools to disprove, particularly in situations where 
disproving a claim would require documentation that falls outside of 
the record retention requirements.
    One commenter stated that the presumption would set up a system by 
which omissions by school employees or agents or misunderstandings by 
students may be considered substantial misrepresentations, without the 
Department needing to show reliance or that the misconduct caused the 
harm at issue. The commenter expressed general concern that the 
Department has proposed a negligence standard that is not contemplated 
by the HEA, and that this expansion in the standard has not been 
justified by the Department. The commenter argued that the presumption 
would allow claims based on accusations of omissions or 
misunderstandings on which the borrower did not rely.
    One commenter stated that the presumption would threaten 
institutions with high liability and impose high costs on taxpayers. A 
couple commenters stated that the presumption is unfair, absent an 
intent or materiality requirement.
    One commenter stated that it objected to the establishment of the 
rebuttable presumption generally, but requested clarification as to 
what the Department means by ``widely disseminated,'' specifically the 
size of the audience that would be required for a statement to be 
considered to have been widely disseminated and methods of 
dissemination that would trigger the presumption.
    Several commenters supported the inclusion of a presumption of 
reasonable reliance on a widely disseminated misrepresentation is 
consistent with existing consumer protection law. One commenter stated 
that the presumption recognizes that it is unfair and inefficient to 
require cohorts of borrowers to individually assert claims against an 
actor engage in a well-documented pattern of misconduct.
    Discussion: We disagree that the presumption established in Sec.  
685.222(f)(3) does not comport with general legal principles. It is a 
well-established principle that administrative agencies may establish 
evidentiary presumptions, as long as there is a rational nexus between 
the proven facts and the presumed facts. Cole v. U.S. Dep't of Agric., 
33 F.3d 1263, 1267 (11th Cir. 1994); Chem. Mfrs. Ass'n v. Dep't of 
Transp., 105 F.3d 702, 705 (D.C. Cir. 1997). As explained in the NPRM, 
81 FR 39348, we believe that if a representation that is reasonably 
likely to induce a recipient to act is made to a broad audience, it is 
logical to presume that those audience members did in fact rely on that 
representation. We believe that there is a rational nexus between the 
wide dissemination of the misrepresentation and the likelihood of 
reliance by the audience, which justifies the rebuttable presumption of 
reasonable reliance upon the misrepresentation established in Sec.  
685.222(f)(3). A similar presumption exists in Federal consumer law. 
See, e.g., F.T.C. v. Freecom Commc'ns, Inc., 401 F.3d 1192, 1206 (10th 
Cir. 2005); F.T.C. v. Sec. Rare Coin & Bullion Corp., 931 F.2d 1312, 
1315-16 (8th Cir. 1991).
    We disagree that the rebuttable presumption establishes a different 
standard than what is required under the current regulations. As 
explained under ``Substantial Misrepresentation,'' the Department's 
standard at part 668, subpart F, has never required intent or knowledge 
as an element of the substantial misrepresentation standard. 
Additionally, the current standard for borrower defense allows ``any 
act or omission of the school . . . that would give rise to a cause of 
action under applicable State law.'' 34 CFR 685.206(c)(1). As explained 
under ``Federal Standard'' and ``Substantial Misrepresentation,'' under 
many States' consumer protection laws, knowledge or intent is not a 
required element of proof for relief as to an unfair or deceptive trade 
practice or act. Moreover, we disagree with any characterization that 
the rebuttable presumption would remove the reliance requirement for 
substantial misrepresentation in group proceedings. The rebuttable 
presumption does not change the burden of persuasion, which would still 
be on the Department. As Sec.  685.222(f)(3) states, the Department 
would initially have to demonstrate that the substantial 
misrepresentation had been ``widely disseminated.'' Only upon such a 
demonstration and finding would the rebuttable presumption act to shift 
the evidentiary burden to the school, requiring the school to 
demonstrate that individuals in the identified group did not in fact 
rely on the misrepresentation at issue. This echoes the operation of 
the similar presumption of reliance for widely disseminated 
misrepresentations under Federal consumer law described above. See 
Freecom Commc'ns, Inc., 401 F.3d at 1206. A school would be entitled to 
introduce any relevant evidence to rebut the presumption and what may 
constitute relevant evidence may vary depending on the facts of each 
case. Similarly, what may be viewed as ``wide dissemination'' may also 
vary from case to case.
    There appears to be confusion as to whether schools would be 
required to rebut the presumption of reliance as to ``unknown'' or 
``unidentified'' members of the group. Under Sec.  685.222(f)(1)(ii), 
the Department will identify all members of the group. Although the 
group may include borrowers who did not file an application through the 
process in Sec.  685.222(e), the members of the group will be known in 
the group process.
    We appreciate the support of commenters supporting the 
establishment of a rebuttable presumption. As discussed earlier, one of 
the reasons we are establishing a rebuttable presumption in cases of a 
widely disseminated substantial misrepresentation is that we believe 
that there is a rational nexus between a well-documented pattern of 
misconduct in the instance of a wide dissemination of the 
misrepresentation and the likelihood of reliance by the audience.
    We also disagree that a materiality or intent element is necessary, 
as explained earlier under ``Claims Based on Substantial 
Misrepresentation.''
    Changes: None.

Representation in the Group Process

    Comments: Many commenters expressed concern that the Department 
would designate a Department official to present borrower claims in the 
group borrower defense fact-finding process, when schools would be 
permitted to obtain their own representation in the process. These 
commenters stated that they should be allowed to obtain their own 
outside representation. Some commenters stated that such outside 
representation should be either paid for by the Department, or that 
schools should not be allowed to participate in the group process until 
after the school's liability has been determined.
    One commenter stated that borrowers should be allowed to have their 
own representatives in the group borrower defense process, either at 
their own expense or pro bono. This commenter stated that borrowers 
should at least be allowed to act as ``intervenors'' in a group 
borrower defense process, with separate representation, to protect 
their interests.

[[Page 75972]]

    One commenter suggested that the Department establish procedures 
for individual borrowers and their legal representatives to petition 
the Department to initiate a group proceeding or, in the alternative, 
establish a point of contact for borrowers to notify the Department of 
potential candidates for group claims. The commenter also suggested 
that borrowers be allowed to file appeals to the Secretary in group 
proceedings, given borrowers' vested interest in obtaining favorable 
adjudications that will make obtaining relief easier for borrowers.
    Discussion: We disagree that borrowers should be allowed to 
initiate group borrower defense claims or be able to retain their own 
counsel and present evidence and arguments before a hearing official in 
a group borrower defense process. As explained earlier in this section, 
we acknowledge that the designated Department official responsible for 
presenting the group borrower defense claim and initiating a group 
borrower defense process would not be the borrower's legal 
representative. However, as the holder of a claim to recovery that is 
contingent upon the relief awarded to a group's borrower defense 
claims, we believe that the Department is the appropriate party to 
present both the group's borrower defense claims and the Department's 
claim for recovery against the institution in question. As explained in 
the NPRM, 81 FR 39348, we also believe that the Department's 
fulfillment of this role will reduce the likelihood of predatory third 
parties seeking to take advantage of borrowers unfamiliar with the 
borrower defense process. Additionally, we note that, under Sec.  
685.222(f)(2)(ii), borrowers may also choose to opt-out of a group 
process and participate in the process established in Sec.  685.222(e), 
if they are not satisfied with the Department's role in the group 
proceeding. Borrowers may also reach out to the designated Department 
official if they have questions about the process.
    As discussed earlier in this section, in consideration of 
borrowers' desire for timely and efficient adjudications, we disagree 
that borrowers should be provided with a right of appeal to the 
Secretary. However, we note that borrowers may also seek judicial 
review in Federal court of the Department's final decisions or request 
a reconsideration of their claims by the Department upon the 
identification of new evidence under Sec.  685.222(e)(5).
    Changes: None.

Appeals

    Comments: Several commenters expressed concern that, in the group 
borrower defense process, liability will be automatically assigned to a 
school, and that schools will have no opportunity to dispute the 
liability. One commenter stated this is unfair to school owners, and to 
principals and affiliates of schools, from whom the Department proposes 
to seek repayment in certain situations.
    Discussion: The commenters are incorrect. Section 685.222(h)(2) 
provides both schools and the designated Department official in the 
open school group hearing process with the opportunity to file an 
appeal with the Secretary from a hearing official's decision. Further, 
Sec.  685.222(g), which does not provide for such an appeal, applies 
only if a school has closed and has provided no financial protection 
available to the Secretary from which to recover losses arising from 
borrower defenses, and for which there is no other entity from which 
the Secretary can otherwise practicably recover such losses. If the 
Secretary seeks to recover borrower defense losses from the principal 
or affiliate of a ``closed school,'' the open school process in Sec.  
685.222(h) would apply.
    Changes: None.

Open and Closed School Group Processes

    Comments: Several commenters expressed concern about schools' 
participation in the closed school group process. One commenter 
expressed concern that in the group process for closed schools 
described in proposed Sec.  685.222(g), that the hearing official 
deciding the claims at issue may consider additional information or 
responses from the school that the designated Department official 
considers to be necessary. This commenter stated that if there are 
persons affiliated with the school who are prepared to participate, 
then those persons should be given full rights of participation in the 
closed school group borrower defense process. One commenter stated that 
institutions should be provided with a right of appeal to the hearing 
official's decision in both the closed and open school group processes.
    One commenter requested clarification as to claims filed by 
borrowers who have attended a school that has since closed, but where 
the school has posted a letter of credit or other surety with the 
Department.
    Another commenter supported the distinction between the open school 
and closed school group processes.
    Discussion: The commenters are incorrect about the nature of the 
closed school borrower defense group process described in Sec.  
685.222(g). As described, the standard provides that Sec.  685.222(g) 
will apply only if a school is closed, there is no financial protection 
available to the Secretary from which to recover losses from borrower 
defense claims, and there is no other entity from which the Secretary 
may recover. If there is a letter of credit or some other surety that 
the school has posted to the Department and that is currently available 
to pay losses from borrower defense claims, the open school, borrower 
defense group process under Sec.  685.222(h) will apply. If there is no 
ability for the Department to recover on any losses resulting from an 
award of relief in the closed school, group borrower defense process, 
then the Department will be unable to exercise its right to recovery 
against a school and the school will not face any possible deprivation 
of property. As a result, we believe it is appropriate that schools do 
not receive a right of administrative appeal in the closed school group 
process. If there are persons affiliated with the school who disagree 
with the final decision resulting from the process, however, such 
persons may still seek judicial review in Federal court under 5 U.S.C. 
702 and Sec.  704.
    Changes: None.

Public Databases

    Comments: A group of commenters suggested that decision makers be 
required to document decisions so that they may be appealed and 
reviewed in Federal court. These commenters and others also requested 
that the regulations require public reporting of borrower defense 
adjudications and that the Department maintain a public, online 
database of decisions resulting from any group process or individual 
application. The commenters stated that such public reporting would 
allow political representatives and advocates to review such decisions, 
suggest improvements, and ensure consistency in the Department's 
decision making.
    One commenter also stated that the Department should develop a 
publicly available information infrastructure, such as a docketing 
system, to allow users to identify and track cases that may be 
candidates for group proceedings or informal aggregation and to allow 
users to learn from Departmental decisions.
    Discussion: We appreciate the commenters' concerns regarding 
transparency and consistency in the borrower defense process, and will 
consider their suggestions as we move

[[Page 75973]]

forward with the implementation of these regulations. All of the 
Department's administrative determinations are presumptively available 
for public disclosure, subject to privacy concerns. We will contemplate 
and evaluate appropriate methods for the release of information about 
borrower defense claims on an ongoing basis as the processes and 
procedures in the regulations take effect.
    Changes: None.

Informal Aggregation

    Comments: One commenter suggested that, in addition to the group 
borrower defense process, the Department allow hearing officials to 
informally aggregate, or to allow borrowers to petition for informal 
aggregation of, separate but related cases to be heard in front of the 
same trier of fact. The commenter stated that such informal aggregation 
would expedite the resolution of similar claims, enhance consistency, 
and conserve resources.
    Discussion: We appreciate the suggestion by the commenter, but do 
not believe it is necessary to modify the regulations to provide for 
informal aggregation. Such aggregation would be within the discretion 
of the hearing officials presiding over the group processes as part of 
their routine caseload management responsibilities.
    Changes: None.

FFEL Borrowers

    Comments: Several commenters stated that FFEL borrowers should be 
included in any group discharges for borrower defense. One commenter 
suggested that the Department allow FFEL borrowers to participate in 
the group and individual borrower defense processes without having to 
consolidate FFEL Loans into Direct Consolidation Loans or by having to 
prove any relationship between the borrowers' schools and lenders. This 
commenter argued that not all FFEL borrowers are eligible for Direct 
Consolidation Loans, and that the proposed regulations do not address 
the needs of such FFEL borrowers.
    Discussion: We disagree with the suggestion that FFEL borrowers be 
included in any group discharges for borrower defense. As explained 
under ``Expansion of Borrower Rights,'' FFEL Loans are governed by 
specific contractual rights and the process adopted here is not 
designed to address those rights. We can address potential relief under 
these procedures for only those FFEL borrowers who consolidate their 
FFEL Loans into Direct Consolidation Loans. As cases are received, the 
Department may consider whether to conduct outreach to FFEL borrowers 
who may be eligible for borrower defense relief by consolidating their 
loans into Direct Consolidation Loans under Sec.  685.212(k) as 
appropriate.
    Changes: None.

Abuse by Plaintiffs' Attorneys

    Comments: Several commenters expressed concern that the group 
process would create opportunities for plaintiffs' attorneys. The 
commenters stated that the proposed regulations would encourage 
attorneys to have borrowers file suspect claims with the Department, 
while also bringing class actions in court. The commenters stated that 
this would result in the Department initiating a group process, 
identifying members of a putative class for the court proceeding, and 
obtaining determinations that class action attorneys would then be able 
to use in court to their advantage, while collecting attorneys' fees.
    Discussion: We disagree that the regulations will create 
opportunities for plaintiffs' attorneys. Under the regulations, the 
Department has the discretion to decide whether a group borrower 
defense process will be initiated, and the filing of individual claims 
may not necessarily lead to the initiation of a group borrower defense 
process. Additionally, we recognize that borrowers may seek to utilize 
other avenues for relief outside of the borrower defense process and 
provide in Sec.  685.222(k) that if the borrower has received relief 
through other means, the Department may reinstate the borrower's 
obligation to repay the loan to protect the Federal fiscal interest and 
avoid receipt by the borrower of multiple recoveries for the same harm.
    Changes: None.

Borrower Relief

Process Arbitrary and Outside the Scope of Department Authority

    Comments: Some commenters argued that the proposal for calculation 
of borrower relief is arbitrary and that the Department is neither 
qualified nor authorized to conduct this calculation. According to one 
commenter, implementation of the proposed framework for calculating 
relief would constitute arbitrary agency adjudication under relevant 
case law. One commenter cited 20 U.S.C. 3403(b) and section 
485(h)(2)(B) of the HEA as imposing statutory limits on the 
Department's authority to direct or control academic content and 
programming, and argued that the Department would be exceeding its 
authority by attempting to assess the value of an education by 
including the quality of academic programming among the factors to be 
considered in carrying out an adjudication on any borrower defense 
claim.
    Discussion: We disagree that the Department's proposal to 
adjudicate or calculate borrower relief is arbitrary. By directing the 
Secretary to designate acts and omissions that constitute borrower 
defenses to repayment in section 455(h) of the HEA, Congress has 
explicitly charged the Department, under the current and new 
regulations, to adjudicate the merits of claims brought alleging such 
acts and omissions. Such adjudications necessarily require the 
Department to determine the relief warranted by a proven claim against 
an institution. If a court adjudicating a borrower's cause of action 
against the institution would assess the value of the education 
provided in order to determine relief, section 455(h) requires and 
authorizes the Department to do so as well.
    Further, we do not agree that the Department's adjudications on 
borrower defense claims will involve an ``exercise [of] any direction, 
supervision, or control over the curriculum, program of instruction, 
administration, or personnel of any educational institution, school, or 
school system . . . or over the selection or content of library 
resources, textbooks, or other instructional materials by any 
educational institution or school system, except to the extent 
authorized by law.'' 20 U.S.C. 3403(b). As described above earlier, the 
Department's adjudications will determine whether a school's alleged 
misconduct constitutes an ``act[] or omission[] of an institution of 
higher education a borrower may assert as a defense to repayment of a 
loan . . .'', 20 U.S.C. 1087e(h), and provide relief to borrowers and a 
right of recovery to the Department from schools, in a manner that is 
explicitly authorized by statute. Notwithstanding, we believe that the 
provision of relief, as the result of and after any conduct by the 
school, through the borrower defense process is not the same as the 
active ``exercise [of] any direction, supervision, or control'' over 
any of the prohibited areas.
    Changes: None.

Presume Full Relief

    Comments: A number of commenters argued in favor of a presumption 
of full relief for borrowers. These commenters recommended that 
Appendix A be either deleted or modified to eliminate or alter the 
proposed partial relief calculations. The commenters contended that the 
proposed partial

[[Page 75974]]

relief calculation process would be complex and subjective and 
potentially deny relief to deserving borrowers.
    Multiple commenters argued that calculating partial relief would be 
excessively complicated, expensive, and time consuming. According to 
these commenters, the process of calculating relief would lead to the 
waste of Department resources and cause unnecessary delays in the 
provision of relief to borrowers. Additionally, commenters were 
concerned about the possibility that this process would be confusing 
and difficult for borrowers to navigate.
    Some commenters argued that the proposed partial relief calculation 
process would unfairly subject borrowers who had already succeeded on 
the merits of their claims to a burdensome secondary review process. 
Commenters noted that, in the case of a claim based on a school's 
substantial misrepresentation, borrowers would have already 
demonstrated entitlement to relief by meeting the substantial 
misrepresentation standard. Consequently, these commenters suggested 
that the relief calculation process would create an unnecessary hurdle 
to the appropriate relief for these borrowers. The commenters argued 
that, after being defrauded by their schools, student borrowers should 
not be required to undergo an extensive process of calculating the 
value of their education. Further, these commenters argued that the 
partial relief system would be unfair because it affords a culpable 
school the presumption that its education was of some value to the 
borrower.
    Other commenters suggested that it would be unfair for the borrower 
to bear the burden of demonstrating eligibility for full relief. 
Instead, these commenters proposed that the Secretary should bear the 
burden of demonstrating why full relief is not warranted. The 
commenters proposed that full relief be automatic for borrowers when 
there is evidence of wrongdoing by the school. These commenters 
suggested either eliminating partial relief or limiting it to cases in 
which compelling evidence exists that the borrower's harm was limited 
to some clearly delimited part of their education.
    Commenters suggested that, in addition to being difficult to 
calculate, partial relief would be insufficient to make victimized 
borrowers whole. To support the argument in favor of a presumption of 
full relief, these commenters asserted that many Corinthian students 
never would have enrolled had the institution truthfully represented 
its job placement rates.
    Some commenters raised concerns about the subjectivity of the 
process for calculating partial relief for borrowers. These commenters 
were concerned that the methods proposed in Appendix A for calculating 
relief are too vague, afford excessive discretion to officials, and 
could lead to potential inconsistencies in the treatment of borrowers. 
Some commenters suggested that Appendix A should prescribe one 
particular method for calculating relief, rather than providing 
multiple options in order to increase certainty and consistency.
    Some commenters raised concerns about the potential impact of 
resource inequities between schools and borrowers on the partial relief 
calculation process. Specifically, these commenters argued that because 
schools will be able to afford expensive legal representation, schools 
would likely be able to find technicalities in the relief calculation 
process, potentially resulting in the denial of relief to deserving 
borrowers. These commenters were particularly concerned about 
disadvantages faced by borrowers who cannot afford legal 
representation. Commenters also noted that borrowers may feel pressure 
to retain legal counsel, which they contended would frustrate the 
Department's intent to design a process under which borrowers do not 
need legal representation, and are shielded from predatory third-party 
debt relief companies.
    One commenter suggested that the provision of partial relief would 
lead to an excessive number of claims, particularly when implemented in 
conjunction with what was described as a low threshold for qualified 
claims.
    Several commenters also supported the presumption of full relief by 
stating that this approach would be consistent with existing legal 
approaches to relief for fraudulent inducement or deceptive practices. 
Some commenters urged the Department to adopt the approach used for 
false certification and closed school discharges--providing full 
discharges for all meritorious claims, including cancellation of 
outstanding balances and refunds of amounts already paid.
    As an alternative to fully eliminating partial relief, some 
commenters suggested limiting the availability of partial relief to 
claims based on breach of contract, based on the proposition that when 
a school breaches a contractual provision, it is possible that a 
borrower nevertheless received at least a partial benefit from his or 
her education.
    Several commenters argued that Appendix A should be fully removed 
because it adds confusion to the process and it is not clear when or 
how it should be applied. Some commenters argued that we should remove 
Appendix A and revise proposed Sec.  685.222(i) so that full relief is 
provided upon approval of a borrower defense, except where the 
Department explains its reasoning and affords the borrower the 
opportunity to respond.
    Discussion: As noted in the NPRM, the Department has a 
responsibility to protect the interests of Federal taxpayers as well as 
borrowers. We discuss below that while the borrowers' cost of 
attendance (COA), as defined in section 472 of the HEA, 20 U.S.C. 
1087ll, is the starting point in cases based on a substantial 
misrepresentation for determining relief, we do not believe, in 
proceedings other than those brought under Sec.  685.222(h), that 
establishing a legal presumption of full relief is justified when 
losses from borrower defenses may be borne by the taxpayer. While the 
Department's other loan discharge processes for closed school 
discharges, 34 CFR 685.214; false certification, 34 CFR 685.215; and 
unpaid refunds, 34 CFR 685.216, do provide for full loan discharges and 
recovery of funds paid on subject loans, the factual premises for such 
discharges are clearly established in statute and are relatively 
straightforward. In contrast, we anticipate that determinations for 
borrower defense claims will involve more complicated issues of law and 
fact. Generally under civil law, determinations as to whether the 
elements of a cause of action have been met so as to state a claim for 
relief and then to establish liability are determinations separate from 
those for the amount or types of relief the plaintiff may receive. To 
balance the Department's interest in protecting the taxpayer with its 
interest in providing fair outcomes to borrowers, when a borrower 
defense based in misrepresentation has been established, the Department 
will determine the appropriate relief by factoring in the borrower's 
COA to attend the school and the value of the education provided to the 
borrower by the school. Importantly, the COA reflects the amount the 
borrower was willing to pay to attend the school based on the 
information provided by the school about the benefits or value of 
attendance. The Department may also consider any other relevant 
factors. In determining value, the Department may consider the value 
that the education provided to the borrower, or would have provided to 
a reasonable person in the position of the borrower. Moreover, in some 
circumstances, the Department

[[Page 75975]]

will consider the actual value of the education in comparison to the 
borrower's reasonable expectation, or to what a reasonable person in 
the position of the borrower would have expected under the 
circumstances given the information provided by the institution. 
Accordingly, any expectations that are not reasonable will not be 
incorporated into the assessment of value.
    We acknowledge commenters' concerns that references to 
``calculations'' or ``methods'' in the regulations may be confusing. As 
a result, we are revising Sec.  685.222(i) to remove such references. 
Additionally, to address concerns that the proposed relief 
determination requirements appear complicated, we are also revising 
Sec.  685.222(i) to directly establish the factors to be considered by 
the trier-of-fact: The COA paid by the borrower to attend the school; 
and the value of the education. The Department will incorporate these 
factors in a reasonable and practicable manner. In addition, the 
Department may consider any other relevant factors. In response to 
concerns that the proposed methods in Appendix A are confusing, we have 
also replaced the methods with conceptual examples intended to serve as 
guidance to borrowers, schools, and Department employees as to what 
types of situations may lead to different types of relief 
determinations. As it receives and evaluates borrower defense cases 
under the Federal standard, the Department may issue further guidance 
as to relief as necessary.
    The Department emphasizes that in some cases the value of the 
education may be sufficiently modest that full relief is warranted, 
while in other cases, partial relief will be appropriate. In certain 
instances of full or substantial value, no relief will be provided. 
Thus, it is possible a borrower may be subject to a substantial 
misrepresentation, but because the education provided full or 
substantial value, no relief may be appropriate. As revised, Sec.  
685.222(i) states that the starting point for any relief determination 
for a substantial misrepresentation claim is the full amount of the 
borrower's COA incurred to attend the institution. As explained later, 
the COA includes all expenses on which the loan amount was based under 
section 472 of the HEA, 20 U.S.C. 1087ll. Taken alone, these costs 
would lead to a full discharge and refund of amounts paid to the 
Secretary. Section 685.222(i) then provides that the Department will 
consider the value of the education in the determination of relief and 
how it compares to the value the borrower could have reasonably 
expected based on the information provided by the school. In some 
cases, the Department expects that this analysis will not result in 
reduction of the amount of relief awarded. This could be because the 
evidence shows that the school provided value that was sufficiently 
modest to warrant full relief or what the school provided was 
substantially different from what was promised such that the value 
would not be substantially related to the value the school represented 
it would provide. The presence of some modest value does not mean full 
relief is inappropriate.
    We also note that the revised regulations require value to be 
factored in to determinations for relief, but do not prescribe any 
particular approach to that process. Because there will be cases where 
the determination of value will be fact-specific to an individual or 
group of individuals--and the determination of value may pose more 
significant difficulties in certain situations than in others--the 
Department believes that the official needs substantial flexibility and 
discretion in determining how to incorporate established factors into 
the assessment of value. The fact that the case has reached the phase 
of relief determination necessarily means that a borrower has 
experienced some detriment and that a school has engaged in substantial 
misrepresentation or breached a contract, or was found culpable in 
court of some legal wrong. At that point in the process, we intend that 
the Official be able to employ a practicable and efficient approach to 
assessing value and determining whether the borrower should be granted 
relief and if so how much. Relief will be determined in a reasonable 
and practicable manner to ensure harmed borrowers receive relief in a 
timely and efficient manner.
    We have also revised Sec.  685.222(i) to provide that in a group 
borrower defense proceeding based on a substantial misrepresentation 
brought against an open school under Sec.  685.222(h), the school has 
the burden of proof as to showing any value or benefit of the 
education. The Department will promulgate a procedural rule that will 
explain how evidence will be presented and considered in such 
proceedings, taking full account of due process rights of any parties. 
We believe that these revisions address many of the concerns that 
borrower defense relief determinations may be confusing or complicated.
    We also note that the process for determining relief in a borrower 
defense claim has no bearing on the Department's authority or processes 
in enforcing the prohibition against misrepresentation under 34 CFR 
668.71. Schools may face an enforcement action by the Department for 
making a substantial misrepresentation under part 668, subpart F. As 
described under ``Substantial Misrepresentation,'' for the purposes of 
borrower defense, absent the presumption of reliance in a group claim, 
actual, reasonable, detrimental reliance is required to establish a 
substantial misrepresentation under Sec.  685.222(d). However, for the 
purposes of the Department's enforcement authority under part 668, 
subpart F, the scope of substantial misrepresentation is broader in 
that it includes misrepresentations that could have reasonably been 
relied upon by any person, as opposed to misrepresentations that were 
actually reasonably relied upon by a borrower. It is also conceivable 
that there could be a case in which a borrower did experience detriment 
through reasonably relying on a misrepresentation--for example, by 
having been induced to attend a school he or she would not have 
otherwise--yet the school provided sufficient value to the borrower or 
would have provided sufficient value to a reasonable student in the 
position of the borrower so as to merit less than full, or no, relief. 
Nevertheless, the school in such a case may still face fines or other 
enforcement consequences by the Department under its enforcement 
authority in part 668, subpart F, because a borrower reasonably relied 
on the school's misrepresentation to his or her detriment.
    We disagree that the relief determination process would be 
subjective. Agency tribunals and State and Federal courts commonly make 
determinations on relief. We do not believe the process proposed 
provides a presiding designated Department official or hearing official 
presiding, as applicable, with more discretion than afforded triers-of-
fact in other adjudicative forums.
    We also disagree with commenters who expressed concerns that 
borrowers may be disadvantaged due to resource inequities between 
students and schools. As discussed under ``Process for Individual 
Borrowers (Sec.  685.222(e)),'' under the individual application 
process, a borrower will not be involved in an adversarial process 
against a school. In the group processes described in Sec.  685.222(f) 
to (h), the Department will designate a Department official to present 
borrower claims, including through any relief phase of the fact-finding 
process. If a borrower does not wish to have the Department official

[[Page 75976]]

assert his or her claim in the group borrower defense process, the 
borrower may opt-out of the process and pursue his or her claim under 
the individual borrower defense process under Sec.  685.222(e).
    We note that, in determining relief for a borrower defense based on 
a judgment against the school, where the judgment awards specific 
financial relief, the relief will be the amount of the judgment that 
remains unsatisfied, subject to the limitation provided for in Sec.  
685.222(i)(8) and any other reasonable considerations. Where the 
judgment does not award specific financial relief, the Department will 
rely on the holding of the case and applicable law to monetize the 
judgment, subject to the limitation provided for in Sec.  685.222(i)(8) 
and any other reasonable considerations. In determining relief for a 
borrower defense based on a breach of contract, relief in such a case 
will be determined according to the common law of contract subject to 
the limitation provided for in Sec.  685.222(i)(8) and any other 
reasonable considerations.
    Changes: We have revised Sec.  685.222(i) to remove references to 
methods or calculations for relief. We have included factors that will 
be incorporated by a designated Department official or hearing official 
deciding the claim, including the COA paid by the borrower to attend 
the school, as well as the value of the education to the borrower. In 
addition, the Department official or hearing official deciding the 
claim may consider any other relevant factors.
    We have revised Sec.  685.222(i) to clarify how relief is 
determined for a borrower defense based upon a judgment against the 
school or a breach of contract by the school.
    We include that for group borrower defense claims under Sec.  
685.222(h), the school has the burden of proof as to any value or 
benefit of the education.
    We have also revised Appendix A to describe conceptual examples for 
relief.

Calculation of Relief

    Comments: Some commenters raised concerns about the appropriateness 
of the specific factors for consideration, and methods to be applied, 
in calculating partial relief. Specifically, some commenters were 
concerned about relying on student employment outcomes to determine the 
value of a borrower's education. These commenters noted that graduates 
exercise substantial discretion in determining what type of employment 
to pursue after graduation, which would likely impact relevant 
calculations. These commenters also cited variations in median income 
throughout the country as another factor that could potentially 
complicate the calculation process. One commenter objected to 
consideration of the expected salary for the field, because expected 
salaries in certain professions are so low. These commenters 
recommended that earnings benchmarks not be considered in the 
calculation of relief because of the risk of discrepancies associated 
with those considerations.
    Some commenters were concerned about the reliability of the 
proposed methods for calculating relief in Appendix A. Specifically, 
commenters raised concerns about the method for calculating relief in 
paragraph (A). Under this method, relief would be provided in an amount 
equivalent to the difference between what the borrower paid, and what a 
reasonable borrower would have paid absent the misrepresentation. These 
commenters suggested that this assessment would be unreliable because 
it would involve speculation by the official tasked with valuing a 
counterfactual.
    In addition, some commenters disapproved of the method in paragraph 
(C), which would cap the amount of economic loss at the COA. These 
commenters suggested that legally cognizable losses often exceed the 
COA. Some commenters also disapproved of the proposal to discount 
relief when a borrower acquires transferrable credits or secures a job 
in a related field. According to these commenters, the discounted 
relief would not reflect the true harm experienced by the borrowers. 
These commenters stated that transferrable credits often lose their 
value because they are either not used, or used at another predatory or 
low-value school. These commenters also argued that discounting relief 
based on transferrable credits could penalize borrowers with otherwise 
meritorious defenses who opt to take a teach out. Some commenters also 
argued that discounting relief when a borrower obtains a job in the 
field with typical wages may penalize borrowers who succeed at finding 
work despite the failings of their programs. One commenter was 
concerned that the method in paragraph (C) may be read to place a 
burden on the borrower to produce evidence that the education he or she 
received lacks value.
    One commenter suggested minimizing the potential for subjectivity 
by replacing the proposed methods of calculation with a system for 
scheduling relief based on the nature of the claim. This commenter 
recommended providing a table outlining the percentage of loan 
principal to be relieved for each of a series of specific enumerated 
claims. Another commenter suggested that the Department specify a 
single theory for calculating damages that would apply in each class of 
borrower defense cases.
    Some commenters requested additional information about the 
circumstances that may impact partial relief determinations.
    Discussion: We acknowledge commenters' concerns with the various 
methods in proposed Appendix A, some of which highlighted specific 
concerns about different methods' applicability to various fact-
specific scenarios. As discussed earlier, we also appreciate that 
references to calculations or methods for relief may be confusing. As a 
result, we have revised Appendix A to reflect conceptual examples to 
provide guidance to borrowers, schools, and Department employees as to 
different scenarios that might lead to full, partial, or no relief. As 
stated in revised Sec.  685.222(i), the examples are not binding on the 
Department or hearing official presiding over a borrower defense claim. 
Rather, they are meant to be simple, straight-forward examples 
demonstrating possible relief scenarios, and the outcomes of any 
borrower defense case may vary from the examples depending on the 
specific facts and circumstances of each case.
    Changes: We have revised Appendix A to describe conceptual examples 
for relief.
    Comments: Some commenters were concerned that the proposed 
regulations would grant Department officials the authority to make 
determinations for which they are not qualified. Specifically, 
commenters were concerned that the proposed regulations do not require 
the Department to rely on expert witnesses for certain calculations, 
despite the fact that they may be necessary in some cases.
    Commenters also stressed the importance of ensuring the 
independence of the officials involved in making relief determinations. 
Similarly, some commenters requested more specificity and transparency 
regarding who will be calculating relief and how they will be 
conducting those calculations.
    Discussion: We believe that Department officials designated to hear 
individual claims, and the Department hearing officials who preside 
over the group claim proceedings have the capability to evaluate 
borrower defense claims based upon the Federal standard, similar to how 
Department employees perform determinations in other agency 
adjudications.
    As discussed under ``General'' and ``Group Process for Borrower 
Defense,''

[[Page 75977]]

the Department will structure the borrower defense proceedings in ways 
to ensure the independence and objectivity of the Department employees 
presiding over such processes. With regard to commenters' concerns 
about transparency and specificity, as established in Sec.  685.222(e), 
(g) and (h), the decisions made in the proceedings will be made 
available to involved parties and will specify the basis of the 
official's determination. All of the Department's administrative 
determinations are presumptively available for public disclosure, 
subject to privacy concerns.
    Changes: None.

Group Relief

    Comments: Some commenters argued that group relief should be 
limited to situations in which a preponderance of the evidence shows 
that no member of the group received any identifiable benefit from his 
or her education. These commenters suggested that group relief would 
frustrate the Department's efforts to ensure that borrowers receive 
only the relief to which they are entitled. These commenters suggested 
that in the limited circumstances where group relief is provided, the 
amount should be determined based on a statistically valid sample of 
students. Some commenters also opposed the Department's proposal to 
consider potential cost to taxpayers in making group relief 
determinations.
    Discussion: Section 685.222(a)(2), for loans first disbursed after 
July 1, 2017, explicitly states that borrower defenses must be 
established by a preponderance of evidence. This requirement applies 
regardless of whether the borrower defenses at issue are raised in the 
procedure for an individual borrower in Sec.  685.222(e) or in the 
group processes under Sec.  685.222(f) to (h). However, for group 
claims, Sec.  685.222(f) establishes that the group process may be 
initiated upon the consideration of factors including the existence of 
common facts and claims among the members of the group. How the 
preponderance of evidence requirement may apply in group borrower 
defenses cases may vary from case to case. Additionally, as discussed 
earlier, for cases of substantial misrepresentation, the starting point 
for any relief determination is the full amount of the borrower's costs 
incurred to attend the institution. We have revised Sec.  685.222(i) to 
provide that in such cases against an open school, the burden shifts to 
the school to prove the existence of any offsetting value to the 
borrowers provided by the education paid for with the proceeds of the 
loans at issue.
    We disagree with commenters that the regulation should specify that 
relief should be based upon a statistically valid sample of students at 
this time. While a statistically valid sample may be appropriate for 
some cases, we believe the determination of what may be the criteria 
for an appropriate sample for group borrower defense cases should be 
developed on a case by case basis.
    We discuss our reasons for including fiscal impact as a factor for 
consideration in the initiation of group processes under ``Group 
Process for Borrower Defense.'' Section 685.222(i), which pertains to 
the relief awarded for either a group or individual borrower defense 
claim, does not include a consideration of fiscal impact.
    Changes: We have revised Sec.  685.222(i) to provide that in group 
borrower defense cases against an open school, the burden shifts to the 
school to prove the existence of any offsetting value to the students 
provided by the education paid for with the proceeds of the loans at 
issue.

Expand the Scope of Available Relief

    Comments: Some commenters argued that full relief must extend 
beyond loans, costs, and fees to account for other expenses associated 
with school attendance. These commenters cited expenses such as travel 
expenses, costs of not pursuing other opportunities, child care 
expenses, consequential losses, and nonfinancial harms including pain 
and suffering. Commenters also noted that borrowers who attend 
fraudulent schools often lose out on portions of their lifetime Federal 
loan and grant eligibility, effectively losing several thousands of 
dollars in Pell grants that could be used towards other educational 
opportunities. To support the expansion of relief, one commenter cited 
State unfair and deceptive practices laws, under which all types of 
harms--direct and consequential, pecuniary and emotional--may provide 
the basis for relief.
    Some commenters argued that relief should include updates to 
consumer reporting agencies to remove adverse credit reports. Citing 
the impact of negative credit reports on borrowers' ability to find 
employment, own a home, etc., commenters urged the Department to adopt 
language clarifying that any adverse credit history pertaining to any 
loan discharged through a borrower defense will be deleted. Some 
commenters suggested that the language in proposed Sec.  
685.222(i)(4)(ii) conform to the language in proposed Sec.  
685.206(c)(2)(iii), which requires the Department to fix adverse credit 
reports when it grants discharges. Additionally, some commenters argued 
that relief should include a determination that the borrower is not in 
default on the loan and is eligible to receive assistance under title 
IV.
    One commenter requested simplification of the language describing 
available relief, specifically, removal of the portion of Sec.  
685.222(i)(5) describing the unavailability of non-pecuniary relief on 
the basis that the provision would cause confusion.
    Discussion: The Department's ability to provide relief for 
borrowers is predicated upon the existence of the borrower's Direct 
Loan, and the Department's ability to provide relief for a borrower on 
a Direct Loan is limited to the extent of the Department's authority to 
take action on such a loan. Section 455(h) of the HEA, 20 U.S.C. 
1087e(h), gives the Department the authority to allow borrowers to 
assert ``a defense to repayment of a [Direct Loan],'' and discharge 
outstanding amounts to be repaid on the loan. However, section 455(h) 
also provides that ``in no event may a borrower recover from the 
Secretary . . . an amount in excess of the amount the borrower has 
repaid on such loan.'' As a result, the Department may not reimburse a 
borrower for amounts in excess of the payments that the borrower has 
made on the loan to the Secretary as the holder of the Direct Loan.
    Additionally, Sec.  685.222(i)(8) also clarifies that a borrower 
may not receive non-pecuniary damages such as damages for 
inconvenience, aggravation, emotional distress, or punitive damages. We 
recognize that, in certain civil lawsuits, plaintiffs may be awarded 
such damages by a court. However, such damages are not easily 
calculable and may be highly subjective. We believe that excluding non-
pecuniary damages from relief under the regulations would help produce 
more consistent and fair results for borrowers.
    The Department official or the hearing official deciding the claim 
would afford the borrower such further relief as the Department 
official or the hearing official determines is appropriate under the 
circumstances. As specifically noted in Sec.  685.222(i)(7), that 
relief would include, but not be limited to, determining that the 
borrower is not in default on the loan and is eligible to receive 
assistance under title IV of the HEA, and updating reports to consumer 
reporting agencies to which the Secretary previously made adverse 
credit reports with regard to the borrower's Direct Loan. We do not

[[Page 75978]]

believe a modification of this provision to conform with Sec.  
685.206(c)(2)(iii) is necessary.
    Changes: None.
    Comments: Some commenters suggested that the proposed regulations 
could result in excessive institutional liability. These commenters 
argued that institutions should be liable under a successful claim only 
for costs related to tuition and fees, rather than all amounts 
borrowed. Commenters supported limiting claims for relief to the 
payment of loans issued under title IV, and only the portion of loans 
directly related to the costs of the education. Some commenters 
proposed that relief be limited to funds actually received by the 
institution. One commenter cited the measure of student loan debt 
contained in the Department's Gainful Employment regulations to support 
this proposed cap on relief. In support of this position, several 
commenters argued that some students borrow excessively, and 
institutions play a limited role in determining the level or purpose of 
student borrowing. These commenters opposed holding institutions liable 
for loans borrowed to support a student's living expenses because of 
the attenuated nature of the nexus between any act or omission 
underlying a valid borrower defense claim and a student's living 
expenses while enrolled. These commenters were concerned that assigning 
responsibility to schools in excess of tuition and fees would 
constitute an unjustifiable, unprecedented expansion of potential 
institutional liability.
    Discussion: Since their inception, the Federal student loan 
programs were designed to support both tuition and fees and living 
expenses in recognition of the fact that students need resources such 
as food and housing when they are pursuing their educations. Indeed, 
the HEA's definition of cost of attendance, 20 U.S.C. 1087ll, includes 
tuition, fees, books, supplies, transportation, miscellaneous personal 
expenses including a reasonable allowance for the documented rental or 
purchase of a personal computer, room and board, childcare, and 
expenses related to a student's disability if applicable. When a 
student makes the choice to attend an institution, he is also choosing 
to spend his time in a way that may require him to take out Federal 
loans for living expenses, and very likely to forgo the opportunity to 
work to defray those costs from earnings. If he had not chosen to 
attend the institution, he would not have taken out such loans for 
living expenses: His Federal aid eligibility depends on his attendance 
at the institution. Therefore we believe that an institution's 
liability is not limited to the loan amount that the institution 
received, since it does not represent the full Federal loan cost to 
students for the time they spent at the institution.\36\ Regarding 
comments suggesting that some students borrow excessively and that 
institutions play a limited role in determining borrowing levels, it is 
important to note that institutions have the discretion to determine a 
reasonable COA based on information they have about their students' 
circumstances. Limiting gainful employment measurements to amounts 
borrowed for tuition and fees was reasonable for the context in which 
that approach was taken--measurement of eligibility of an entire 
program, based on borrowing decisions made by an entire cohort of 
completers. That context is not the paradigm for considering actual 
loss to individual borrowers. As discussed here, an institution may 
already face exposure in a private lawsuit for amounts greater than the 
amount the institution charged and received as tuition and fees, and 
the commenter offers no reason, and we see none, why a different rule 
should apply to determining the extent of the institution's liability 
for the same kinds of claims if successfully proven in the borrower 
defense context.
---------------------------------------------------------------------------

    \36\ Common law recognizes that a party who may rescind a 
transaction and obtain restitution from the defendant of amounts 
paid to the defendant may also assert a claim for related 
expenditures made in reliance on the rescinded transaction.
    Compensation of such loss by an award of damages is a remedy 
different in kind from rescission and restitution, but the remedies 
are not necessarily inconsistent when the claimant's basic 
entitlement is to be restored to the status quo ante. Damages 
measured by the claimant's expenditure can be included in the 
accounting that accompanies rescission, in order to do complete 
justice in a single proceeding. Recovery of what are commonly called 
``incidental damages'' may thus be allowed in connection with 
rescission, consistent with the remedial objective of restoring the 
claimant to the precontractual position.
    Restatement (Third) of Restitution and Unjust Enrichment, Sec.  
54 note (i).
---------------------------------------------------------------------------

    Changes: None.

Fiscal Impact Considerations Inappropriate

    Comments: Commenters argued that full relief should be provided 
without consideration of fiscal concerns. Some commenters were 
concerned that consideration of fiscal impact would lead to groups of 
borrowers being denied relief to which they are entitled because of 
financial concerns. These commenters acknowledged taxpayer interests, 
but stated that taxpayers would benefit in the long term from a 
presumption of full relief because the presumption would deter fraud 
and increase institutional accountability. Some commenters also 
suggested that partial relief would negatively impact Department 
incentives and conduct by, for example, reducing the Department's 
incentive to monitor schools appropriately on the front end. One 
commenter opposed consideration of fiscal impact because of concerns 
about the Department's potential to profit off of the student loan 
program.
    Discussion: We discuss our reasons for including fiscal impact as a 
factor for consideration in the initiation of group processes under 
``Group Process for Borrower Defense.'' Section 685.222(i), which 
pertains to the relief awarded for either a group or individual 
borrower defense claim, does not include a consideration of fiscal 
impact.
    Changes: None.

Institutional Accountability

Financial Responsibility

General Standards Sec.  668.171
Scope of Rulemaking
Retroactivity and Authority
    Comments: Commenters argued that the proposed financial protection 
triggers exceeded the Department's authority under the HEA to assess 
financial responsibility on the ground that the proposed regulations 
would be impermissibly retroactive. In particular, commenters objected 
to the proposed requirement in Sec.  668.171(c)(3) that a school is not 
financially responsible if it has been required by its accreditor to 
submit a teach-out plan because of a Department action to limit, 
suspend, or terminate the school, or if its accreditor has taken 
certain actions due to failure to meet accreditor standards and not 
later notified the Department that the failure has been cured.
    Others objected that proposed Sec.  668.171(c)(1)(i)(A) is also 
impermissibly retroactive by providing that a school that, currently or 
during the three most recently completed award years, is or was 
required to pay a debt or liability arising from a Federal, State, or 
other oversight entity audit or investigation, based on claims related 
to the making of a Federal loan or the provision of educational 
services, or that settles or resolves such an amount that exceeds the 
stated threshold, is not financially responsible. Under proposed Sec.  
668.175(f)(1)(i), an institution affected by either Sec.  
668.171(c)(1)(i)(A) or (c)(3) could continue to participate in the 
title IV, HEA programs only under provisional certification and by 
providing financial protection in an amount not less than 10 percent of 
the amount of Direct Loan funds or title IV,

[[Page 75979]]

HEA funds, respectively, received in the most recently completed fiscal 
year.
    Discussion: None of the litigation or other provisions of the 
regulation are impermissibly retroactive. They attach no new liability 
to an event or transaction that was permissible at the time it occurred 
and that occurred prior to the effective date of the regulations. They 
simply address the risk that certain events that occurred prior to the 
effective date of the regulations create risks that warrant protection 
now. The risks in these instances are that these suits, and the other 
events included in Sec.  668.171(c), can cause the institution to close 
or so substantially reduce operations as to generate closed school 
discharge claims, borrower defense claims, or both, from the students 
who are directly affected by the action at issue. The school is liable 
for borrower defense claims and closed school discharge claims; the 
requirement that the school provide financial protection does not 
increase any liability that would otherwise attach, but merely provides 
a resource that the Department may access to meet liabilities that 
would already arise if borrowers were to seek discharges on either 
ground. In either case, the Department would establish any such 
liability in the same manner in which it would were there no protection 
provided, and would release or refund any portion of the financial 
protection that was not needed to satisfy any claims established under 
those procedures, in which the school would have the same opportunity 
to object to the claims and be heard on those objections as it would 
have if no protection had been provided.
    Regulated parties have repeatedly challenged Department rules that 
attached particular new consequences to actions that have already 
occurred. Courts have regularly rejected claims that regulations that 
operate like the regulations adopted here are impermissibly 
retroactive. A regulation is unconstitutionally retroactive if it 
``alter[s] the past legal consequences of past actions'' \37\ or, put 
another way, if it ``would impair rights a party possessed when he 
acted, increase a party's liability for past conduct, or impose new 
duties with respect to transactions already completed.'' \38\ Thus, 
whether a regulation ``operates retroactively'' turns on ``whether the 
new provision attaches new legal consequences to events completed 
before its enactment.'' \39\ It is, however, well settled that ``[a] 
statute is not rendered retroactive merely because the facts or 
requisites upon which its subsequent action depends, or some of them, 
are drawn from a time antecedent to the enactment.'' \40\ Nor is a 
statute impermissibly retroactive simply because it ``upsets 
expectations based in prior law.'' \41\ Like each of the regulations 
challenged in these cases, the present regulations in some instances 
would attach prospectively consequences for certain actions that 
occurred prior to the effective date of the regulations, but would not 
attach any new liability to those actions or transactions that were 
permissible when the events occurred.
---------------------------------------------------------------------------

    \37\ Ass'n of Private Sector Colleges & Universities v. Duncan, 
110 F. Supp. 3d 176, 196 (D.D.C. 2015), aff'd sub nom. Ass'n of 
Private Sector Colleges & Universities v. Duncan, 640 F. App'x 5 
(D.C. Cir. 2016) (internal citations removed)
    \38\ Ass'n of Proprietary Colleges v. Duncan, 107 F. Supp. 3d 
332, 356 (S.D.N.Y. 2015) (gainful employment measured by using debt 
and earnings incurred prior to effective date of new rule); see 
also: Ass'n of Accredited Cosmetology Sch. v. Alexander, 774 F. 
Supp. 655, 659 (D.D.C. 1991), aff'd, 979 F.2d 859 (D.C. Cir. 1992), 
and order vacated in part sub nom. Delta Jr. Coll., Inc. v. Riley, 1 
F.3d 45 (D.C. Cir. 1993) and Ass'n of Accredited Cosmetology Sch. v. 
Alexander, 979 F.2d 859, 864 (D.C. Cir. 1992) (application of cohort 
default rate to eligibility using pre-rule data).
    \39\ Id.
    \40\ Ass'n of Proprietary Colleges v. Duncan, 107 F. Supp. 3d at 
356.
    \41\ Id.
---------------------------------------------------------------------------

    Moreover, we have clarified that the regulations apply to any 
triggering events that occur on or after July 1, 2017. We have also 
removed the two triggers highlighted by these commenters as looking to 
certain past events in a way that mitigates almost all of the 
commenters' concerns. First, we modified the accrediting agency actions 
trigger substantially, to assess as an automatic trigger \42\ only the 
effect of a closure of a school or location pursuant to a teach-out 
requirement, and consider other accreditor actions occurring in the 
past three years only as a discretionary trigger. There is no three-
year look-back in the automatic trigger. For this and other 
discretionary triggers, there is an opportunity for further review of 
the impact of those events. We have removed the three-year look-back in 
the lawsuits and other actions trigger. These changes are described in 
more detail in the sections specific to these triggers. Finally, as we 
have described, the final regulations permit an institution to 
demonstrate, either when it reports the occurrence of a triggering 
event or in an action for failure to provide a required letter of 
credit or other financial protection, that an event or condition no 
longer exists or has been resolved or that it has insurance that will 
cover the debts and liabilities that arise at any time from that 
triggering event.
---------------------------------------------------------------------------

    \42\ Under the proposed regulations, an institution would not be 
financially responsible for at least one year if it was subject to a 
triggering event that exceeded a materiality threshold or for a 
State or accrediting agency action, three years after that action. 
In these final regulations, an institution is not financially 
responsible if an automatic triggering event such as a lawsuit or 
loss of GE program eligibility produces a recalculated composite 
score of less than 1.0 or for a 90/10 or CDR violation or SEC 
action, the occurrence of that violation or action. In both the NPRM 
and these final regulations, discretionary triggers refer to 
actions, conditions, or events that are evaluated by the Department 
on a case-by-case basis to determine whether they have a material 
adverse impact on the financial condition or operations of the 
institution.
---------------------------------------------------------------------------

    Changes: We have revised Sec. Sec.  668.90(a)(iii) and 668.171(h) 
to include consideration of insurance; we have removed the three-year 
period for review from Sec.  668.171(c); we have revised the teach-out 
provisions in Sec.  668.171(c)(1)(iii) to consider only the effect on 
the overall institutional financial capability of closures of locations 
or institutions as determined by recalculating the institution's 
composite score, as discussed more fully under the heading ``Teach-out 
Plan''; and we have revised Sec.  668.171(b) to provide that the 
regulations address only those triggering events or conditions listed 
in Sec.  668.171(c) through (g) that occur after July 1, 2017.
    Comments: Several commenters contended that the proposed triggers 
in Sec.  668.171(c) fail to take into account the provisions in section 
498(c)(3) of the HEA that require the Secretary to determine that an 
institution is financially responsible if the school can show, based on 
an audited and certified financial statement, that it has sufficient 
resources to ensure against precipitous closure, including the ability 
to meet all of its financial obligations. To support this contention, 
the commenters stated that the proposed regulations do not provide a 
process or procedural mechanism for an institution to make this 
statutory showing before the Department would require the institution 
to submit a letter of credit in response to running afoul of an 
automatic trigger.
    Similarly, some commenters stated that requiring financial 
protection by reason of the occurrence of a single triggering event was 
contrary to the requirement in section 498(c)(1) of the HEA that the 
Department assess the financial responsibility of the institution in 
light of the total financial circumstances of the institution.
    Other commenters stated that section 498(c) of the HEA requires the 
Department to assess financial responsibility based solely on the 
audited financial statements provided by the institution under section 
487(c) of the HEA.

[[Page 75980]]

    Discussion: Section 498(c) of the HEA directs the Secretary to 
determine whether the institution ``is able . . . to meet all of its 
financial obligations, including (but not limited to) refunds of 
institutional charges and repayments to the Secretary for liabilities 
and debts incurred in programs administered by the Secretary.'' 20 
U.S.C. 1099c(c)(1). The statute uses the present tense to direct the 
Secretary to assess the ability of the institution to meet current 
obligations. The statute then provides that the Secretary shall also 
develop criteria based on financial ratios, which are to be measured 
and reported in audited financial statements. 20 U.S.C. 1099c(c)(2), 
(5). Obligations that accrued in the past may be reflected in financial 
statements showing the institution's financial status as of the close 
of the most recent institutional fiscal year, which are to be submitted 
to the Department ``no later than six months after the last day of the 
institution's fiscal year.'' 34 CFR 668.23(a)(4). Obligations that 
accrue after the close of that fiscal year are not included in those 
statements, and those losses that are considered probable may receive 
limited recognition in those statements. Potential losses from pending 
litigation that are not yet considered probable are not included in 
those statements.
    Thus, as the commenters state, the statute directs the Secretary to 
take into account ``an institution's total financial circumstances in 
making a determination of its ability to meet the standards herein 
required.'' 20 U.S.C. 1099c(c)(2). Far from precluding the Secretary 
from giving controlling weight to a single significant occurrence in 
making this determination, the statute recognizes that the Secretary 
may do so if certain enumerated single adverse events have occurred in 
the past two to five years (e.g., audit liabilities exceeding five 
percent of the institution's prior year title IV, HEA funding, or a 
limitation, suspension or termination action or settlement of such an 
action). 20 U.S.C. 1099c(e). The Secretary has since, at least the 1994 
regulations, consistently considered even one such ``past performance'' 
event as sufficient grounds to render an institution not financially 
responsible even if it met or exceeded the requisite composite 
financial score, and if the Secretary nevertheless permitted the 
institution to participate, the institution was required to do so under 
provisional certification with financial protection. 34 CFR 668.174(a), 
668.175(f), (g). The current regulations have also considered an 
institution not financially responsible if the institution is currently 
delinquent by at least 120 days on trade debt, and at least one 
creditor has sued. 34 CFR 668.171(b)(3). Thus, in considering the 
institution's total financial circumstances, the Secretary has 
consistently regarded a single such occurrence as a sufficient threat 
to the institution's ability ``to meet . . . its financial 
obligations'' as to make the institution not financially responsible. 
In so doing, the current regulations do not delegate to the suing 
creditor, or to the guarantor that brought the limitation, suspension, 
or termination action, the determination of the financial 
responsibility of the institution. To the contrary, the current 
regulations already identify particular past or present events as 
raising significant threats to the institution's ability to meet 
current obligations to creditors, to students, and to the taxpayer. The 
changes to the financial responsibility regulations articulate a more 
comprehensive list of adverse events that similarly call into question 
the institution's ability to meet current and impending obligations.
    Changes: None.
    Comments: Some commenters argued that under the APA, the Department 
cannot enact regulations applicable to time periods prior to the 
enactment of those regulations and therefore should remove the proposed 
Sec.  668.171(c)(3), which would impose penalties on an institution 
that is currently, or was any time during the three most recently 
completed award years, subject to an action by its accrediting agency.
    Discussion: As discussed above, in response to the commenters' 
objection that the rules are impermissibly retroactive, they are not 
because they affect only future participation. In light of the adoption 
of the composite score methodology, in this section, we evaluate risks 
under that methodology as they affect the current financial 
responsibility of the institution. We evaluate on a three-year look-
back period, as a discretionary triggering event, only certain 
accreditor actions.
    Changes: We have revised Sec.  668.171(c)(1)(i) so that it does not 
include events that occurred in the prior three years, we have revised 
Sec.  668.171 to apply to events occurring on or after July 1, 2017, 
and we have relocated accreditor actions regarding probation and show 
cause to Sec.  668.171(g)(5) as discretionary triggers.
Penalty-Financial Protection
    Comments: A commenter stated that requiring the institution to 
provide financial protection constituted a penalty on the institution, 
and that requiring the institution to provide such protection from its 
own funds constituted a deprivation of the institution's property 
interest in those institutional funds. The commenter stated that the 
requirement would also deprive the institution of its liberty interest 
by stigmatizing it. The commenter stated that the proposed requirement 
offered the institution no opportunity to dispute the requirement prior 
to the deprivation of these interests, and thus the deprivation would 
be imposed without the due process required by applicable law. The 
commenter stated that Congress requires the Department to provide 
schools with meaningful procedures before the imposition of a 
significant penalty. Specifically, the commenter stated that section 
487 of the HEA requires the Department to afford schools ``reasonable 
notice and opportunity for hearing'' before imposing a ``civil 
penalty.'' This requirement applies when the Department seeks to limit, 
suspend, or terminate the school's participation in any title IV, HEA 
program; determine that a school has made a substantial 
misrepresentation; or determine that a school has violated statutes or 
regulations concerning the title IV, HEA programs, each of which carry 
severe penalties. The commenter asserted that the required financial 
protection under this rule constitutes a civil penalty under the HEA, 
and is in fact far more onerous than the other examples in the HEA. 
Accordingly, the commenter contended that the Department must afford 
parties the same process that Congress contemplated in analogous 
circumstances.
    Discussion: The requirement that the school provide financial 
protection is not a ``penalty'' under the HEA, which clearly labels as 
``civil penalties'' what the regulations refer to as ``fines.'' 20 
U.S.C. 1094(c)(3)(B); 34 CFR 668.84. In contrast, section 498(c) of the 
HEA refers to financial protections using completely different terms: 
``third party guarantees,'' ``performance bonds,'' and ``letters of 
credit.'' The fact that the financial protections may inconvenience or 
burden the school in no way makes their requirement a ``penalty.'' 
However, current regulations already require the Department to provide 
the school with the procedural protections that the commenter seeks. 34 
CFR 668.171(e) requires that the Department enforce financial 
responsibility standards and obligations using the procedures pertinent 
to the school's participation status; for fully certified schools, the 
regulations require the Department to use termination or limitation 
actions under subpart G of

[[Page 75981]]

part 668 to enforce the requirement that the school's participation be 
terminated for lack of financial responsibility, or that the school's 
continued participation be reduced to provisional participation status 
and further conditioned on the provision of financial protection. 
Current regulations already assure that the school will receive all the 
procedural protections to which the HEA entitles it, not because the 
Department would deprive the school of its property right in its funds 
(which the financial standards would not do), but because the method of 
enforcing the financial responsibility obligation is through a 
termination or limitation action, subject to the procedural protections 
of an administrative hearing. 34 CFR part 668, subpart G. These 
requirements will not change under the new regulations.
    Section 668.90(a) affords the school the opportunity to 
demonstrate, in the administrative proceeding, that a proposed 
limitation or termination is ``unwarranted.'' That same regulation, 
however, includes some 14 specific circumstances in which the hearing 
official has no discretion but to find that the proposed action is 
``warranted'' if certain predicate facts are proven. Among these 
restrictions is a provision that, in a proposed enforcement action 
based on failure to provide ``surety'' in an amount demanded, the 
hearing official must find the action warranted unless the hearing 
official concludes that the amount demanded is ``unreasonable.'' In 
addition, Sec.  668.174 provides explicit, detailed, curative or 
exculpatory conditions that must be met for a school subject to a past 
performance issue to participate. However, these substantive 
requirements are not incorporated in subpart G of part 668, the 
regulations regarding the conduct of limitation or termination 
proceedings. This may have created the impression that an institution 
subject to the requirements of Sec.  668.174 could raise a challenge to 
those requirements in an administrative action to terminate or limit 
the institution that does not meet the requirements of Sec.  668.174. 
This was never the intent of the Department. We therefore revise the 
regulations in Sec.  668.90 governing hearing procedures to make clear 
that the requirements in current Sec.  668.174 that limit the type and 
amount of permitted curative or exculpatory matters apply in any 
administrative proceeding brought to enforce those requirements. As for 
the restriction in the final regulations on challenges to a requirement 
that the school provide the ``surety'' or other protection, the 
Department is updating and expanding one of the existing 14 provisions 
in which an action must be found warranted if a predicate fact is 
proven--in this case, the occurrence of certain triggering events, 
established through notice-and-comment rulemaking, that pose 
significant risk warranting the provision of adequate financial 
protection, in a minimum amount also established as sufficient through 
this same notice-and-comment rulemaking, with any added amount demanded 
and justified on a case-by-case basis. The Department is significantly 
revising the triggers proposed in the NPRM to simplify and reduce the 
number of conditions or occurrences that qualify as automatic triggers. 
As we discuss in adopting the composite score methodology, we measure 
the effect of most of the triggering events not in isolation, but only 
as each may affect the overall financial strength of the institution, 
as that strength was most recently assessed under the financial ratio 
analysis adopted in current regulations. Sec.  668.172. And, for all 
discretionary triggers, the Department undertakes to assert a demand 
for protection only on a case-by-case basis, with full articulation of 
the reasons for the requirement.\43\ For these discretionary triggers, 
a school may contest not only whether the predicate facts have actually 
occurred, but also whether the demanded ``surety''--financial 
protection--is reasonable.
---------------------------------------------------------------------------

    \43\ As discussed with regard to determining the appropriate 
amount of financial protection, ordinarily the expected result of 
closure or a significant reduction in operations is closed school 
discharge claims. We recognize that in some instances financial 
protection may be warranted for an institution that does not 
participate in a title IV, HEA loan program, and its closure thus 
cannot generate closed school claims. Such an institution remains 
subject to a demand based on a discretionary assessment of other 
potential losses, and we have revised Sec.  668.90(a)(3) to ensure 
that such an institution can object to a demand for financial 
protection if that demand was based solely on the 10 percent minimum 
requirement generally applicable.
---------------------------------------------------------------------------

    Changes: We have revised Sec.  668.90(a)(3) to incorporate the 
limitations contained in current Sec.  668.174, as well as the limits 
on challenges to demands for financial protection based on the 
automatic triggers in Sec.  668.171(c)-(f) as modified in these final 
regulations.

Composite Score and Triggering Events

General
    Comments: Some commenters believed that the Department should not 
promulgate new financial responsibility requirements, or have otherwise 
engaged in a rulemaking to do so, without reviewing and making changes 
to the composite score methodology used in the current financial 
responsibility standards in subpart L of part 668, particularly in view 
of changing accounting standards, and the manner in which the 
Department applies, calculates, and makes adjustments to the composite 
score.
    Similarly, other commenters contrasted the process used to develop 
these financial responsibility amendments with the process used by the 
Department to develop the subpart L standards. The commenters noted 
that, in developing the subpart L standards, the Department engaged in 
systematic, sustained efforts to study the issue and develop its 
methodology through the formal engagement and aid of KPMG, an expert 
auditing firm, with significant community involvement. That process 
took approximately two years, and began with empirical studies by KPMG 
into the potential impact of the rule over a year before the issuance 
of any proposed language. The commenters stated that, in this case, the 
Department is rushing out these revisions without the necessary and 
appropriate analysis. Commenters noted that the Department produced 
draft language on the triggers and letter of credit requirements in the 
second negotiated rulemaking session, but with no significant 
accompanying analysis or basis for its proposal, and did not consult 
effectively or sufficiently with affected parties or prepare sufficient 
information and documentation to convey, or for the negotiated 
rulemaking panel to understand, the impact of this portion of the 
proposed regulations.
    Some commenters were concerned that the Department did not 
harmonize the proposed financial responsibility provisions with the 
current composite score requirements and questioned whether it was 
reasonable for the Department to require an institution with the 
highest composite score of 3.0 to secure one or more letters of credit 
based on triggering events. The commenters further questioned why the 
Department proposed numerous and overlapping requirements, if the 
Department believes that the current composite score is a valid 
indicator of an institution's financial health.
Overlapping Triggers
    Some commenters argued that it would be unnecessarily punitive to 
list as separate triggering events, and thereby impose stacking letter 
of credit requirements for, items that may be connected to the same 
underlying facts or allegations. For example, a lawsuit or

[[Page 75982]]

administrative proceeding settled with a government oversight agency 
for an amount exceeding a set threshold could lead an institution's 
accrediting agency to place the institution on probation, or an 
institution that fails the 90/10 revenue requirement might thereby 
violate a loan covenant.
    As another example, commenters noted that an institution could be 
subject to a lawsuit or multiple lawsuits about the same underlying 
allegations, an accrediting agency may take action against the 
institution in connection with the same allegations, and a State agency 
may cite the institution for failing State requirements that relate to 
those same allegations. The commenters stated that multiple triggering 
events did not necessarily warrant additional financial protection and 
believed that this ``stacking'' of triggers is especially punitive to 
publicly traded institutions, which may be required to or voluntarily 
elect to disclose certain triggering events, such as lawsuits in 
reports to the SEC where making such disclosures is then itself an 
independent trigger. In this case, the commenters believed it was 
unfair to penalize a publicly traded institution twice, while any other 
institution with fewer shareholders or one that opts to raise capital 
privately would be subject to only one letter of credit requirement.
    Commenters objected that it would be theoretically possible that a 
school could be required to post letters of credit exceeding 100 
percent of the title IV, HEA funds the school receives, effectively 
crippling the school. The commenters cautioned that the Department 
should not require multiple letters of credit stemming from the same 
underlying facts or allegations--rather, the rules should reflect a 
more refined approach for setting an appropriate level of financial 
protection for each unique set of facts or allegations. The commenters 
suggested that to ensure that an institution provides the amount of 
financial protection that relates specifically to its ability to 
satisfy its obligations, the Department should evaluate each triggering 
event that occurs to determine whether any additional financial 
protection is needed.
    A few commenters suggested that, rather than applying the proposed 
triggering events in a one-size-fits-all manner, the Department should 
consider other institutional metrics that serve to mitigate concerns 
about institutional viability and title IV, HEA program risks. For 
example, the commenters suggested that the Department could 
presumptively exclude from many of the new triggers those institutions 
that have low and stable cohort default rates, consistently low 90/10 
ratios, a general lack of accrediting or State agency actions, or any 
combination of these items. The commenters reasoned that, in the 
context of the NPRM, these attributes would generally indicate strong 
student outcomes and less likelihood of borrower defense claims arising 
from the institution. Or, the Department could provide that 
institutions with cohort default rates and 90/10 ratios below specified 
thresholds would not be required to post cumulative letters of credit 
under the new general standards of financial responsibility. Similarly, 
the commenters urged the Department to assess the circumstances of each 
triggering event to determine whether any additional protection is 
needed rather than requiring cumulative letters of credit for each of 
the triggering events. The commenters believed that by taking these 
alternate approaches, the financial responsibility regulations could be 
tailored to assess institutional risk profiles on a more holistic 
basis, rather than in the generally non-discerning manner reflected by 
the NPRM.
    Other commenters requested that the Department specify in the final 
regulations the duration of each letter of credit for each triggering 
event, noting that in the preamble to the NPRM, the Department stated 
that schools subject to an automatic trigger would not be financially 
responsible for at least one year based on that trigger, and in some 
instances, for as long as three years after the event.
    A commenter asserted that the institution should be provided the 
opportunity to demonstrate by audited financial statements that it had 
the resources to ensure against precipitous closure pursuant to section 
498(c)(3)(C) of the HEA.
    Discussion: After carefully considering the comments, the objective 
of the changes that we proposed, and the availability of other 
measures, we are changing the method of assessing the effect of many of 
the triggering events. We explain here briefly the composite 
methodology currently used to evaluate financial strength, and how we 
will use the composite score methodology to evaluate whether, and how 
much, those triggering events actually affect the financial capability 
of the particular institution. In addition, as discussed later in this 
preamble, we are revising and refining the triggers to consider as 
discretionary triggering events several of the events included as 
automatic triggers in the NPRM.
    The composite score methodology in subpart L used under current 
regulations is the product of a comprehensive study of the issue and of 
numerous financial statements of affected institutions, as well as 
substantial industry involvement. The 1997 rulemaking that adopted this 
method established a basic model for evaluating financial 
responsibility that was intended to serve as the core of the 
Department's evaluation process for proprietary and private non-profit 
institutions, replacing a piecemeal approach still reflected in Sec.  
668.15(b)(7), (8), and (9). The regulations in subpart L were adopted 
to replace the prior structure, in which an institution was required to 
satisfy a minimum standard in each of three independent tests. The 
Department replaced that with ``a ratio methodology under which an 
institution need only satisfy a single standard--the composite score 
standard. This new approach is more informative and allows a relative 
strength in one measure to mitigate a relative weakness in another 
measure.'' 62 FR 62831 (Nov. 25, 1997).\44\ However, we note that even 
the prior financial responsibility standards considered whether the 
school was subject to a pending administrative action or suit by a 
Federal agency or State entity. Sec.  668.15(d)(2)(ii)(C). Section 
668.15 contained, and still contains, provisions addressing matters 
that may well occur after the audited period--for example, delinquency 
on an existing debt obligation, and a suit by at least one creditor, 
Sec.  668.15(b)(4)(ii), as well as the same familiar past performance 
standards regarding parties with substantial control over the 
institution or the institution itself. 34 CFR 668.15(c).\45\
---------------------------------------------------------------------------

    \44\ The composite score methodology assesses three aspects of 
financial strength but, unlike the prior method, assigns relative 
weights to each of the three assessments to produce a single, 
``composite'' score.
    \45\ The 1994 financial responsibility regulations implemented 
the provision of section 498(c)(3)(C) of the HEA that would have 
allowed an institution that failed other financial responsibility to 
demonstrate by audited financial statements that it would not pose a 
risk of ``precipitous closure.'' Sec.  668.15(d)(2)(ii). The 1997 
regulations supplanted the standards in Sec.  668.15 with new 
subpart L, which centered the assessment of financial responsibility 
on the composite score methodology. The Department there adopted the 
``zone'' assessment to assess ``precipitous closing'' rather than 
the separate audited financial statement showing previously 
permitted. 62 FR 62860-62862 (1997).
---------------------------------------------------------------------------

    Although the 1997 regulations replaced the three independent 
financial ratio tests with the new composite score methodology as the 
core measure of financial responsibility,

[[Page 75983]]

those regulations retained most of the accompanying provisions dealing 
with examples of financial risks that would not necessarily or even 
ordinarily be reflected in the audited financial statements on which 
the composite score rests. The Department made clear in the NPRM that, 
despite requests to revisit or modify the composite score component of 
the financial responsibility regulations, we were not doing so. 81 FR 
31359. Thus, we retain here unchanged the methodology that the 
commenters laud as the product of careful, comprehensive, and engaged 
development.
    In these final regulations the Department addresses the 
significance of new events that occur after the close of an audited 
period, or that are not recognized, or not fully recognized, and 
reflected in audited financial statements, to assess whether the 
school, regardless of its composite score, ``is able to provide the 
services described in its publications and statements, to provide the 
administrative resources necessary to comply with the requirements of 
this title [title IV of the HEA], and to meet all its financial 
obligations. . . .'' 20 U.S.C. 1099c(c)(1). In doing so, we are 
expanding the consideration of events that would make a school not 
financially responsible in the near term--from the single example in 
current regulations (commercial creditor lawsuits) to other major 
lawsuits and other events that pose a potential material adverse risk 
to the financial viability of the school. In the negotiated rulemaking 
meetings, and in the NPRM, we articulated the adverse events that 
recent history indicates pose a significant risk to the continued 
ability of an institution to meet these several obligations. We address 
elsewhere in this preamble comments directed at events that pose 
particular risks, but discuss here the manner in which these events 
will be evaluated.
    The composite score methodology, as commenters stressed and as we 
acknowledge, is designed to measure the viability of an institution 
from three different aspects and develop a score that assigns relative 
weight to each aspect to produce a score showing the relative financial 
health and viability of the institution. In general, institutions with 
a composite score of 1.5 or more are financially responsible; those 
with a score between 1.0 and 1.5 are in the ``zone'' and subject to 
increased reporting and monitoring; those with a score below 1.0 are 
not financially responsible, and may participate only on conditions 
that include providing financial protection to the Department. However, 
the limitations of the existing composite score methodology are two-
fold: The score is calculated based on the audited financial statements 
for the most recent fiscal year of the institution, and the audited 
financial statements recognize threatened risks only if accounting 
rules require the institution to recognize those events. If those 
events are recognized, however, the composite score can readily assess 
their effect on the viability of the institution, with due regard for 
the actual financial resources of the institution, including its 
ability to meet exigencies with internal resources and to borrow to 
meet them. The institution's composite score in each instance has 
already been calculated; to assess the effect of a threat or event 
identified in these regulations, the institution's financial statements 
on which that composite score was calculated will be adjusted to 
reflect the amount of loss attributed to, and other impacts of, that 
threat, and based on the adjusted statements, the Department will 
recalculate the institution's composite score. This recalculation will 
occur regularly as threats or events identified in these regulations 
are identified. By adopting this approach, the final regulations 
provide an individualized assessment rather than the one-size-fits-all 
method proposed in the NPRM that commenters found unrealistic. Unless 
other conditions apply, under the current regulations, an institution 
that undergoes a routine assessment of financial responsibility and 
achieves a composite score of 1.5 or greater may continue to 
participate without providing financial protection; an institution with 
a score between 1.0 and 1.5 may participate subject to heightened 
reporting and scrutiny; and an institution with a composite score below 
1.0 is not financially responsible and may participate only with 
financial protection.\46\ Sec. Sec.  668.171(b)(1), 668.175(c), 
668.175(f). Under the approach we adopt here, where the recognition of 
the triggering event produces a recalculated composite score of 1.0 or 
greater, we will regard the event as not posing a risk that makes or is 
likely to make the institution not financially responsible, and will 
therefore not require financial protection. If the recognition of the 
event or risk produces a failing composite score--less than 1.0--the 
institution is required to provide financial protection.\47\
---------------------------------------------------------------------------

    \46\ As provided under Sec.  668.175(f)(3), an institution that 
has a composite score of less than 1.0 is not financially 
responsible until it achieves a composite score of 1.5 or higher. In 
other words, if an institution with a composite score of less than 
1.0 has in the following year a composite score between 1.0 and 1.5, 
the institution is still subject to the requirements under the 
provisional certification alternative, including the letter of 
credit provisions, even though it scores in the zone.
    \47\ As the Department stated in the 1997 rulemaking, ``However, 
an analysis of data of closed institutions indicates that 
institutions that fail the ratio test should not be allowed to 
continue to participate without some additional surety to protect 
the Federal interest.''
---------------------------------------------------------------------------

    For the purpose of recalculating an institution's composite score, 
as detailed in Appendix C to these regulations, the Department will 
make the following adjusting entries to the financial statements used 
to calculate an institution's most recent composite score. For clarity, 
the adjusting entries refer to the line items in the balance sheet and 
income statements illustrated in Appendix A for proprietary 
institutions and Appendix B for non-profit institutions.
    For a proprietary institution, for events relating to borrower-
defense lawsuits, other litigation, or debts incurred as a result of a 
judicial or administrative proceeding or determination, or for a 
withdrawal of owner's equity, the Department will debit Total Expenses, 
line item #32, and credit Total Assets, line item #13, for the amount 
of the loss--the amount of relief claimed, the debt incurred, the 
amount withdrawn, or other amount as determined under Sec.  
668.171(c)(2). Except for the withdrawal of owner's equity, the 
corresponding entries for a non-profit institution are a debit to Total 
Expenses, line item 38b (unrestricted), and a credit to Total Assets, 
line item #12, for the amount of the loss.
    For a proprietary institution, for events relating to a closed 
location or institution or the potential loss of eligibility for GE 
programs, the Department will debit Total Income, line item #27, and 
credit Total Assets, line item #13, for the amount of the loss. The 
loss is the amount of title IV, HEA funds the institution received in 
the most recently completed fiscal year for the location or institution 
that is closing or for the GE programs that are in jeopardy of losing 
their eligibility for title IV, HEA funds in the next year. In 
addition, the Department will debit Total Assets, line #13, and credit 
Total Expenses, line #32, for an amount that approximates the 
educational costs that the institution would not have incurred if the 
programs at the closing location or the affected GE programs were not 
offered. We believe it is reasonable that this reduction in costs is 
proportional to the ratio of Cost of Goods Sold (line item #28) to 
Operating Income (line item #25)--that is, the amount it cost the 
institution to provide all of its

[[Page 75984]]

educational programs divided by the revenue derived from offering those 
programs.
    The corresponding entries for a non-profit institution are, for the 
loss, a debit to Total Revenue, line item #31b, and a credit to Total 
Assets, line item #12. The reduction in costs is calculated by dividing 
Operating Expenses, line item #32, by Tuition and Fees, line item #27, 
and multiplying the result by the amount of the loss, the amount of 
title IV, HEA funds received by the location or affected GE programs. 
To account for the reduction in costs, the Department will debit Total 
Assets, line item #12, and credit Total Expenses, line item 38b.
    Recognition of recent or threatened events can be appropriately 
measured under the composite score methodology if the event causes or 
is likely to cause a loss that can be quantified. All but two of the 
events that we retain as automatic triggers pose risks that we can 
quantify in order to assess their impact on the institution's composite 
score. Lawsuits, new debts of any kind, borrower defense discharge 
claims, closure of a location, loss of eligibility of gainful 
employment programs, and withdrawal of owner equity all have effects 
that may be quantified so that their effects can be assessed using the 
composite score methodology.
    In at least two instances, there is no need to attempt to quantify 
the loss, because the loss is self-evident. An institution that fails 
the requirement to derive at least 10 percent of its revenues from non-
title IV sources is so dependent on title IV, HEA funds as to make the 
loss of those funds almost certainly fatal, and we see no need to 
quantify that amount through the composite score methodology. That risk 
requires financial protection regardless of the most recent composite 
score achieved by the institution. Similarly, an institution whose 
cohort default rate exceeds 30 percent in two consecutive years is at 
risk of losing title IV, HEA eligibility the following year and 
requires no composite score calculation. These risks require financial 
protection regardless of the most recent composite score achieved by 
the institution.
    An action taken by the SEC to suspend trading in, or delist, an 
institution's stock directly impairs an institution's ability to raise 
funds--creditors may call in loans or the institution's credit rating 
may by downgraded. However, unlike lawsuits and other threats, it is 
difficult to quantify readily the amount of risk caused by that action 
and assess that new risk using the prior year's financials and the 
composite score derived from those statements. Nevertheless, because 
the impaired ability to raise funds caused by these actions is 
potentially significant, that risk warrants financial protection 
without the reassessment of financial health that can be readily 
performed for more quantifiable risks. Nevertheless, because the 
impaired ability to raise funds caused by these actions is potentially 
significant, that risk warrants financial protection without the 
reassessment of financial health that can be readily performed for more 
quantifiable risks.
    We recognize that the institution's current year financial strength 
may differ from that reported and analyzed for the prior fiscal year. 
That difference, however, can be favorable or unfavorable, and would be 
difficult to reliably determine in real time. Given that uncertainty, 
we consider it a reasonable path to use as the baseline the data in the 
most recent audited financials for which we have computed a composite 
score, and adjust that data to reflect the new debt or pending threat. 
Any disadvantage this may cause an institution will be temporary, 
because the baseline will be corrected with submission, evaluation, and 
scoring of the current year's audited financial statements. In 
assessing the composite score of the new financial statements for 
purposes of these standards, we will continue to recognize, for 
purposes of requiring financial protection, any threats from triggering 
events that would not yet be fully recognized under accounting 
standards. However, improvements in positions demonstrated in the new 
audited financials may offset the losses recognized under these 
regulations. If those improved positions produce a composite score of 
1.0 or more, despite the loss recognized under these regulations, the 
institution may no longer be required to provide financial protection.
    With regard to the suggestion by the commenters that the Department 
allow an institution to submit new month-end or partial-year audited 
financial statements from which the composite score would be 
recalculated, we believe that doing so would be costly and unworkable, 
because those financial statements do not reflect a full year's 
transactions, and would potentially recognize only new debts, or 
partially recognize new litigation or other claims for which the 
institution determines that a loss is probable. We note that the 
composite score methodology was designed to measure the financial 
performance of an institution over an entire 12-month operating cycle, 
the institution's fiscal year, and believe that attempting to calculate 
a composite score for a partial year would produce anomalous results. 
In addition, it is not clear how an institution could produce audited 
financial statements by the end of the month in which a triggering 
event occurred. Further, the suggestion does not appear to offer a 
realistic approach because separate actual or threatened losses may 
occur throughout the year, and for each event, this proposal would 
require a new set of financial statements.
    This approach will affect only institutions that have a 
recalculated composite score of less than 1.0. If recognition of the 
event produces a recalculated composite score of between 1.0 and 1.5 
for an institution that had a routine composite score of 1.5 or more, 
the recalculated score does not change the existing score to a zone 
score, so the institution is not required to comply with the zone 
requirements. Sec.  668.175(d). For some institutions, a single event 
or threat may produce a failing composite score, while for others, a 
series of actions or events may together place the institution at 
substantial risk. Using the composite score methodology to assess new 
or threatened risks, instead of using a dollar- or percentage-based 
materiality threshold for individual triggering events, allows the 
Department to assess the cumulative effect on the institution of 
individual threats or events regardless. Thus, we will require 
financial protection only when the recalculated composite score is 
failing and the cumulative effect produces a failing score.
    In response to the commenters who objected that the proposed 
triggering scheme would arbitrarily ``stack'' protection requirements, 
the composite score methodology distinguishes among levels of financial 
strength, and as we explain below, permits the Department to align the 
amount of protection required with the relative risk or weakness posed 
by successive triggering events or conditions. We agree with the 
commenters that an institution should not be required to provide 
financial protection for every automatic triggering event for which the 
underlying facts or circumstances are the same or where a direct causal 
relationship exists between two or more events, like the circumstance 
noted by the commenters where a 90/10 violation causes a loan agreement 
violation, or a settlement generates an accreditor sanction.
    In response to the objection that these regulations could require 
financial protection equal to all of the title IV, HEA funds received 
in the prior year,

[[Page 75985]]

we adopt here an approach that tailors the amount of protection 
required to a minimum amount we consider sufficient to cover the losses 
to the government reasonably likely to occur upon closure, plus any 
additional amount that we estimate is reasonable to expect based on the 
circumstances presented by the risks posed for the particular 
institution. Under current regulations, an institution that does not 
meet financial responsibility standards may participate under 
provisional certification requirements by providing a letter of credit 
equal to at least 10 percent of the prior fiscal year title IV, HEA 
program funds received. Sec.  668.175(f)(2)(i). This restriction 
applies to any institution that no longer qualifies for continued 
participation in the zone, or, as particularly pertinent here, achieves 
anything less than a score of 1.0--for example, a score of .90. Because 
the composite score makes these kinds of distinctions among scores, 
current regulations give dispositive weight to its results in critical 
determinations regarding an institution's ability to participate. Thus 
current regulations have long attached controlling significance to what 
may be relatively slight differences in composite score outcomes. We 
adopt here a rule that an institution that receives an adjusted 
composite score of less than 1.0 must provide financial protection in 
an amount not less than 10 percent of the prior fiscal year's title IV, 
HEA funding, and, as the composite score decreases, the institution may 
be required to provide an added amount of protection where supported by 
the particular facts and circumstances--including the history of the 
institution, the nature of the risks posed, the presence of existing 
liabilities to the Department, the presence, amount, and rate at which 
borrower defense claims are being filed, and the likelihood that the 
risk will result in increases in borrower defense claims.
    The requirement to provide at least a 10 percent letter of credit 
is rooted in the 1994 regulations regarding provisional certification 
of institutions that did not meet generally applicable financial 
responsibility standards. 34 CFR 668.13(d)(1)(ii)(1994). We adopt here 
this 10 percent as a minimum requirement because we consider financial 
protection in the amount of 10 percent of prior year title IV, HEA 
funding to be the minimum amount needed to protect the taxpayer from 
losses reasonably expected from an institution's closing. These losses 
include, at a minimum, costs of closed school discharges. Closed school 
discharges can affect all loans--including PLUS loans--obtained to 
finance attendance at the closing institution. This includes any loans 
obtained for enrollment in years before the year in which the 
institution closes, not merely those loans received by students for 
attendance at the institution in the year in which it closes. Thus, a 
closure could, in some instances, generate closed school discharge 
losses in amounts exceeding the total amount of Direct Loan funds that 
the institution received in the year preceding the year of that 
closure.
    Liabilities of an institution could also include liabilities for 
funds unaccounted for by audit, because the institution as a fiduciary 
is liable for the costs of title IV, HEA funds it received unless it 
affirmatively demonstrates by the required compliance audit that it 
spent those funds properly. An institution that closes may have neither 
the resources nor the incentive to secure an audit of its expenditures 
of these funds. The liability of an institution that fails to account 
for those funds includes the full amount of Pell Grant funds received, 
and, for loans that are received for that period and are not 
discharged, the subsidy costs for those loans, which varies from year 
to year among loan types.\48\ An institution that closes may also owe 
liabilities to the Department for debts arising from audits, program 
reviews, or fine actions, or from borrower defense claims. Closure of 
the institution would also jeopardize recovery of all these 
liabilities, and the risk to the taxpayer in those instances is 
considerably greater than the costs of closed school discharges.
---------------------------------------------------------------------------

    \48\ Because every institution must affirmatively account for 
the title IV, HEA funds it has caused to be awarded during an entire 
fiscal year as properly spent, an institution receiving funds on the 
cash monitoring or reimbursement method does not meet this 
obligation simply by having payments approved under the requirements 
applicable to funding under those methods, which do not necessarily 
involve the comprehensive examination conducted in an audit. 
Similarly, because the institution must make this accounting on a 
fiscal year basis, the fact that an institution may offer short 
programs several of which may be completed within a fiscal year does 
not limit the potential loss in the case of a precipitous closure to 
the amount of funds received for a program that may be curtailed by 
such a closure, rather than all the funds for which it was 
responsible for the entire fiscal year.
---------------------------------------------------------------------------

    We have already experienced closed school discharge claim losses in 
one of the most recent and significant school closures, that of 
Corinthian, that permits development of estimates of liabilities. 
Corinthian was composed of three chains of some 37 separate 
institutions, operating at 107 campuses, with 65,000 students enrolled 
in 2014. It received $1.439 billion in title IV, HEA funding in FY 
2013, the last full fiscal year preceding its closure. During the year 
preceding its closure, Corinthian sold 50 campuses, with some 30,000 
students enrolled, to a new entity, a transaction that allowed a major 
portion of Corinthian students to complete their training. In addition, 
under agreement with the Department, Corinthian continued training at 
the campuses it retained until its closure in April 2015.
    The Department has to date granted closed school discharges of some 
$103.1 million for some 7,858 Corinthian borrowers, with the average 
discharge some $13,114.\49\ Additionally, the Department has thus far 
approved 3,787 borrower defense discharges, totaling $73.1 million. 
Together, Corinthian's liabilities through both closed school and 
borrower defense total more than $176 million, with additional claims 
expected to be approved later. A letter of credit at the level of 10 
percent of prior year title IV, HEA funding would have been $143 
million--enough to cover the estimated total closed school discharges 
and far too little to cover the school's total liabilities on 
individual student loan losses.\50\
---------------------------------------------------------------------------

    \49\ As of October 2016.
    \50\ The Department also fined Corinthian $30 million.
---------------------------------------------------------------------------

    From this history, we estimate that an institution that closes in 
an orderly wind down, under which the majority of the students are able 
to continue their education by transfer or otherwise, will generate 
closed school discharge claims of at least 10 percent of the amount of 
all title IV, HEA funding received in the last complete fiscal year 
prior to the year in which the institution finally closes. Therefore, 
we adopt 10 percent of prior year title IV, HEA funding as the minimum 
amount of financial protection required of an institution that achieves 
a recalculated composite score of less than 1, or otherwise faces the 
risks (90/10, cohort default rates, SEC action) for which we do not 
recalculate a composite score. This is consistent with many years of 
Department practice.
    Obviously, not all closures will arise in such fortuitous 
situations. It is realistic to expect that for other closures, 
including those that are more precipitous, a far greater percentage of 
borrowers will qualify for closed school discharges. Moreover, these 
regulations are expected to increase the number of instances in which 
we will give a closed school discharge by providing relief without an 
application where we have sufficient information to determine 
eligibility. In addition, based on the Corinthian experience, we expect 
that

[[Page 75986]]

the law enforcement agency actions that can constitute triggering 
events will generate borrower defense claims as well.\51\ Other 
liabilities to the Department may already exist or are expected to 
arise. Under these regulations, therefore, the Department demands 
greater financial protection in cases in which these risks are 
identified, in addition to the minimum 10 percent. We include other 
conditions as discretionary triggering events, but in particular 
circumstances, those conditions can separately indicate that the 
potential losses that may arise warrant levels of financial protection 
greater than 10 percent. If the Department demands greater financial 
protection than the 10 percent level, the Department articulates the 
bases on which that added protection is needed, which can include any 
of the considerations discussed here. If an institution has already 
arranged financial protection, the Department credits the amount of 
protection already provided toward the amount demanded, if the 
protection already provided has the same terms and extends for the 
duration of the period for which protection is required pursuant to 
these regulations. In determining the proper amount of financial 
protection, then, we intend to look closely at any evidence that these 
kinds of liabilities may ensue from the risk posed by adverse events to 
a particular institution. We note, in particular, that section 
498(e)(4) of the HEA, by indicating which specific histories of 
compliant behavior are enough to bar the Department from requiring 
personal guarantees from owners or institutions, has identified those 
histories that indicate future risk. 20 U.S.C. 1099c(e). Since 1994, 
the Department has implemented the statute in precisely this way, by 
adopting these histories as per se financial responsibility failures, 
warranting surety and provisional certification. Sec. Sec.  668.174(a), 
668.175(f)(1)(ii).
---------------------------------------------------------------------------

    \51\ These losses can be very substantial. The Department has 
already granted $73 million in borrower defense discharge relief to 
some 3800 Corinthian Direct Loan borrowers under Sec.  685.206, and 
thousands of Corinthian borrower claims are pending. The average 
amount of loan indebtedness discharged for these 3800 was $19,300; 
many thousands of other Corinthian borrowers may have valid claims 
for relief, and the Department has been reaching out to some 335,000 
of these individuals. See: United States Department of Education 
Fourth Report of the Special Master for Borrower Defense to the 
Under Secretary, June 29, 2016. If even 20 percent of these other 
borrowers qualify for relief, the loss to the Federal taxpayer would 
add another billion dollars to the $73 million in losses already 
experienced.
---------------------------------------------------------------------------

    Similarly, section 498(c)(1)(C) of the HEA specifically directs the 
Secretary to consider whether the institution is able to meet its 
refund obligations to students and the Department. 20 U.S.C. 
1099c(c)(1)(C). The Department has implemented this provision by 
requiring an institution that has a performance rate of less than 95 
percent in either of the two most recently completed fiscal years to 
provide surety in an amount of 25 percent of the amount of refunds owed 
during the most recently completed fiscal year. Sec.  668.173(d). We 
intend to apply these long-standing and statutorily sanctioned 
predictors of potential liabilities in determining the amount of 
financial protection that we may require over and above that minimum 
amount to cover the costs of closed school discharges. Thus, we may 
determine that the potential loss to the taxpayer of the closure or 
substantial reduction in operations of an institution that has failed 
the 95 percent refund performance standard to be 25 percent of refund 
obligations in the prior year, in addition to the 10 percent of prior 
year title IV, HEA funding needed to cover closed school discharges. We 
may determine that the potential loss to the taxpayer of the closure or 
substantial reduction in operations of an institution that has had 
audit or program liabilities in either of the two preceding fiscal 
years of five percent or more of its title IV, HEA funds to present a 
potential loss of that same percent of its most recent title IV, HEA 
funding, in addition to the 10 percent of funding needed to defray 
closed school discharge losses. We may determine that the closure or 
substantial reduction in operations of an institution that has been 
cited in any of the preceding five years for failure to submit in a 
timely fashion required acceptable compliance and financial statement 
audits presents a potential loss of the full amount of title IV, HEA 
funds for which an audit is required but not provided, in addition to 
any other potential loss identified using these predictors.
    Relying on the composite score methodology also helps clarify how 
long financial protection for risks or conditions should be maintained, 
because some events have already occurred, and will necessarily be 
assessed in the next audited financial statements and the composite 
score, which is routinely calculated. Others, such as pending suits or 
borrower defense claims, will not be reflected in the new financial 
statements, and those risks may still warrant continuing the financial 
protection already in place. Along these lines, we will maintain the 
full amount of the financial protection provided by the institution 
until the Department determines that the institution has (1) a 
composite score of 1.0 or greater based on the review of the audited 
financial statements for the fiscal year in which all losses from any 
triggering event on which the financial protection was required have 
been fully recognized, or (2) a recalculated composite score of 1.0 or 
greater, and that any triggering event or condition that gave rise to 
the financial protection no longer applies.
    We believe it is reasonable to require an institution to maintain 
its financial protection to the Department as noted above until the 
consequences of those events are reflected in the institution's audited 
financial statements or until the institution is no longer subject to 
those events or conditions. If the institution is not financially 
responsible based on those audited statements, or the triggering events 
continue to apply, then the financial protection on hand can be used to 
cover all or part of the amount of protection that would otherwise be 
required. Doing so minimizes the risks to the Federal interests by 
having financial protection in place in the event that an institution 
does not sufficiently recover from the impact of a triggering event--
any cash or letter of credit on hand would be retained and any funds 
under a set-aside arrangement would reduce or eliminate the need to 
offset current draws of the title IV, HEA funds.
    With regard to the comment that a letter of credit could exceed 100 
percent of the title IV, HEA funds received by an institution, we note 
that the regulations adopted here set 10 percent of prior year title 
IV, HEA funding as the minimum financial protection required for an 
institution that achieves a recalculated score below a 1, or fails the 
90/10, cohort default rate, or SEC triggers, and permit the Department 
to demand greater protection when the Department demonstrates that the 
risk to the Department is greater.
    Changes: We have revised Sec.  668.171(c)(1) to provide that losses 
from events or risks listed as triggering events are generally 
evaluated by determining whether the amount of loss recognized for this 
purpose, if included in the financial statements for which a composite 
score was most recently calculated under Sec.  668.172, would produce a 
composite score less than 1.0. In Sec.  668.171(c)(2) we have specified 
that the actual or potential losses from the actions or events in Sec.  
668.171(c)(1) are accounted for by revising an institution's most 
recent audited financial statements and that the Secretary recalculates 
the institution's composite score based on the revised statements 
regularly. If the recalculated

[[Page 75987]]

composite score is less than 1.0, the institution is not financially 
responsible and must provide financial protection.

Triggering Events

    Comment: Some commenters objected that the Department had produced 
no data to support the assertion that the triggering events in fact 
pose the risks that would warrant their use. Other commenters stated 
that the requirement to provide financial protection based on the mere 
filing of a lawsuit seeking the proposed recoveries was speculative, 
not based on actual data showing that an adverse result was reasonably 
expected to result from that suit and was thus arbitrary and lacked a 
reasonable basis. Another commenter asserted that the Department's 
reference to the Corinthian situation does not support adopting the 
rule proposed here, and that current regulations were sufficient to 
enable the Department to obtain from Corinthian the protections needed 
to mitigate or eliminate the risks now cited to justify the new rules. 
The commenter asserted that Corinthian failed financial responsibility 
tests in FY 2011, could have been required to post a letter of credit, 
but was not required to do so, nor was it required to post a letter of 
credit for FY 2014, when Corinthian again failed the tests.
    Discussion: As discussed for each of the triggers, each reflects a 
new financial obligation already incurred and not yet reflected in the 
composite score for the institution, or a new financial risk that is 
realistically imminent, whether or not yet recognized in the audited 
financial statements. Current regulations permit the Department to 
demand 10 percent or more financial protection, but provide no 
structured scheme to assess whether a particular event actually 
jeopardizes the institution, and if so, by how much, and what amount of 
protection is needed beyond that 10 percent minimum described in the 
regulations. We described in the NPRM the history of Corinthian's 
evaluation under the existing financial responsibility scheme.\52\ Even 
if Corinthian's financial statements had been accurate when presented, 
they would not have accounted for the risk posed by the pending 
California attorney general action, that ended in a judgment for $1.1 
billion, and the LOC that would likely have been demanded--a small 
fraction of the title IV, HEA funding for the prior year--would barely 
have covered the liabilities already established by the Department 
against Corinthian. The Corinthian experience highlighted the need to 
identify events that posed realistic jeopardy in the short term, and to 
secure financial protection before the loss was incurred and the 
institution on account that that loss no longer had the ability to 
provide that protection. Similarly, current standards would not require 
protection where an institution was on the very cusp of loss of title 
IV, HEA eligibility, as with cohort default rate and 90/10 sanctions.
---------------------------------------------------------------------------

    \52\ Applying the routine tests under current regulations did 
not result in financial protection, because Corinthian appeared at 
the time it provided the Department with its audited financial 
statements to pass those tests. Only later--too late to secure 
financial protection--did further investigation reveal that 
Corinthian in fact had failed the financial tests in current 
regulations. 81 FR 39361.
---------------------------------------------------------------------------

    Changes: None.

Automatic Triggering Events

Lawsuits and Other Actions Sec.  668.171(c)(1)(i)

Lawsuits Settlements/Resolutions
    Comments: Under proposed Sec.  668.171(c)(1)(i)(B), (ii), and 
(iii), a school may not be financially responsible if it is currently 
being sued by a State, Federal, or other oversight entity, or by 
private litigants in actions, including qui tam suits under the False 
Claims Act, that have survived a motion for summary judgment.
    Some commenters objected that requiring financial protection based 
on suits by private parties was unreasonable because the commenters 
considered those suits to have no bearing on the financial 
responsibility and administrative capability of the institution. Others 
considered reliance on the filing of suits that had not yet resulted in 
judgments against the institution to constitute an unreasonable 
standard that deprived the institution of its due process rights to 
contest the lawsuits. A commenter objected to the inclusion of 
government suits because the commenter considered proprietary 
institutions to often be the target of ill-planned and discriminatory 
suits by State and Federal agencies. A commenter stated that suits 
filed by State AGs have been shown in some cases to be politically 
motivated and argued that such suits should not be the basis for a 
letter of credit as they may unfairly target unpopular members of the 
higher education industry, depending on the party affiliation of the 
AG. The commenter stated that the suits are not required to be based in 
fact and rarely lead to a finding, that the judicial process should be 
allowed to follow its usual course, and that requiring schools to post 
letters of credit prior to a judicial ruling in the case amounts to 
finding a school guilty and requiring the school to prove innocence. 
The commenter stated that the risk posed by the filing of a suit cannot 
be determined simply from the complaint filed in the suit, and the 
actual risk posed by such suits, some commenters urged, could be 
reasonably determined only after determining the merits of the suit.
    Commenters objected that these triggering events would require a 
school to submit a letter of credit before there was any determination 
of merit or wrongdoing by an independent arbiter, and stated that such 
suits should not be taken into account until judgment. The commenters 
stated that they believed that, contrary to the Department's statement 
in the preamble that suits by State and Federal agencies are likely to 
be successful, most cases settle due to the outsized leverage of the 
government, despite their merits. In addition, the commenters believed 
that suits filed by State AGs should not be the basis for a letter of 
credit because these suits have been shown in some cases to be 
politically motivated and to unfairly target institutions.
    Another commenter urged the Department to remove the lawsuit 
triggers, arguing that the mere filing of an enforcement action by a 
State, Federal, or other oversight entity based on the provision of 
educational services should not be considered a trigger. The commenter 
stated that lawsuits are easy to file, allegations are not facts, and, 
even assuming good faith on the part of State and Federal regulatory 
agencies, sometimes mistakes are made. The commenter contended that the 
litigation process creates the incentive for sweeping allegations that 
may or may not be verifiable, or there may be cases filed by an agency 
in the hope of making new law or establishing a new standard for 
liability or mode of recovery beyond that applied by courts in ruling 
on such claims. A commenter was concerned that an ``other oversight 
agency'' could refer to a town or county zoning board or land use 
agency that could threaten to file a multi-million dollar suit for 
pollution, or a nuisance suit like a violation of a local sign 
ordinance, or failure to recycle soda cans, as a way to leverage 
concession from the institution for other reasons. These suits would be 
covered under proposed Sec.  668.171(c)(1)(ii) even though they have 
nothing to do with the educational mission of the school. The commenter 
contended that giving such unbridled power to non-State, non-Federal, 
non-education-related oversight entities would effectively place the 
``sword of Damocles'' over the head of every college president who 
needs to negotiate a dorm or a new parking facility.

[[Page 75988]]

    Many commenters objected to consideration of settlements with 
government agencies under proposed Sec.  668.171(c)(1). As proposed, 
the regulation might make a school not financially responsible if 
during the current or three most recently completed award years it was 
required to pay a debt to a government agency, including a debt 
incurred under a settlement. Commenters viewed this provision as overly 
broad and punitive, and suggested that settlements be excluded from 
this provision. A commenter believed that an institution under 
investigation will have a strong incentive to avoid a settlement that 
would precipitate the triggering event in proposed Sec.  
668.171(c)(1)(i)(A), which would require it to provide the Department a 
potentially expensive or unobtainable letter of credit. A commenter 
noted that bringing suit can be an important tool in facilitating 
settlement, and cited a case where a State AG filed a consumer fraud 
suit against an institution. The parties were able to negotiate a 
settlement that provided $2.1 million in loan forgiveness and $500,000 
in refunds for students. Imposing a letter of credit in such situations 
would deter such favorable settlements. Commenters asserted that many 
businesses settle claims with the government due to the cost of 
litigation and the outsized leverage of the government, regardless of 
the merits of the underlying claims.
    Commenters objected to consideration of debts already paid, 
asserting that if a school pays a liability as a result of an agency 
action, the school has already paid an amount that was deemed 
appropriate by the agency and should not be subject to the additional 
punitive requirement of posting a letter of credit. The commenters 
argued that this is especially true if the school's payment resulted in 
repayments to students such that a letter of credit is no longer 
necessary to provide for possible student claims.
    Similarly, other commenters claimed that lawsuit triggers would 
create every incentive for borrowers who get behind in their loan 
payments to file claims or suits against an institution, regardless of 
how frivolous those suits or claims may be, and therefore these 
triggers should not be part of the borrower defense rulemaking.
Evaluation
    A commenter urged the Department to make the lawsuit and 
investigation triggers in Sec.  668.171(c)(1) evaluative instead of 
automatic, so that the Department would evaluate the type of suit, the 
merit of the claims, the amount of money at stake, and the likelihood 
of success. With this system in place, only institutions with a serious 
financial risk would be required to obtain a letter of credit, leaving 
other institutions room to negotiate with State AGs or other 
enforcement entities.
    Other commenters objected to assessing the value of the lawsuits 
(in proposed Sec.  668.171(c)(v)) by using ``the tuition and fees the 
institution received from every student who was enrolled at the 
institution during the period for which the relief is sought'' as 
wrongly presuming that every student in the period (or three years if 
none is stated) would receive a full refund, and may have no relation 
to the event on which suit was brought. While the commenters do not 
suggest using the damages proposed in any complaint, which they claim 
are often speculative and designed to grab media attention rather than 
reflect a true damage calculation, a better way to assess value would 
be an analysis of the merits of the specific litigation at issue, 
guided by past recoveries and settlements for similar actions. Some 
commenters objected that State AGs and private litigants will likely 
include demands for relief in pleadings that equal or exceed the 
thresholds set by the Department in order to gain additional leverage 
over an institution. Other commenters objected that State AG suits will 
also exceed the thresholds because they will state no dollar amount of 
relief, and thus be deemed to seek restitution in the amount of all 
tuition received for a period.
    Some commenters believed that an institution should be afforded the 
opportunity to demonstrate, by an independent analysis, that the actual 
amount at issue is below the thresholds set for the applicable action 
and therefore the action is not material. Some commenters suggested 
that the Department allow an institution to seek an independent 
appraisal from a law firm, accounting firm, or economist that would 
state the actual amount at issue in the lawsuit. Others stated that 
this analysis could be accomplished as part of an appeal process with a 
hearing official deciding the amount based on evidence from the 
institution and the Department.
Threshold
    Some commenters stated that it is common for plaintiffs suing 
colleges and universities to allege damages far exceeding any amount 
that could feasibly be obtained in either a settlement or final 
judgment, as a tactic to maximize any final settlement amount and 
contingency fees to the attorney. For this reason, the commenters 
argued that requiring a letter of credit based solely on a claim 
exceeding 10 percent of an institution's assets is arbitrary and 
unwarranted, as the claimed amounts often have little factual basis or 
legal support. Further, the commenters were concerned that enacting 
this new standard would lead to plaintiffs' attorneys stating claims in 
excess of the 10 percent threshold to create negotiating leverage.
    Other commenters believed that the $750,000 and 10 percent of 
current assets thresholds were arbitrary because they do not take into 
account that the size of schools varies significantly and, as such, 
their exposure may vary significantly. The commenters reasoned that a 
larger school that serves a greater number of students may be subject 
to a larger liability, but may also be able to adequately withstand 
that liability. For these reasons, the commenters suggested that the 
triggering events in Sec.  668.171(c)(1) should be removed entirely, 
but if they are not removed, the commenters urged the Department to 
exclude the settlement provisions and the $750,000 threshold because 
debts of that size are not indicative of the financial stability of the 
school.
    Some commenters noted that Federal and State settlements are often 
very small, and therefore believed those settlement amounts would not 
likely reach or exceed the proposed threshold of 10 percent of current 
assets. The commenters urged the Department to eliminate the 10 percent 
threshold in the final regulations, arguing that a settlement, in and 
of itself, should be sufficient to trigger a letter of credit. Other 
commenters believed that the threshold of $750,000 for the lawsuit 
triggers was so low that an auditor would not consider that amount to 
be material and therefore would not include the lawsuit in the 
footnotes of an institution's financial statements. They suggested that 
the Department set the materiality threshold as the higher, rather than 
the lesser, of $750,000 or 10 percent of current assets. The commenters 
reasoned that the lesser amount would almost always be the audit 
threshold ($750,000) which, in the case of any large school, will not 
be material. Alternatively, the commenters suggested that the 
Department remove the audit-based threshold and simply rely on the 10 
percent of current assets threshold.
No Amount Claimed
    Objecting to the method of calculating a claim in a suit in which 
the plaintiff does not state a dollar amount of relief, a commenter 
noted that in a number of

[[Page 75989]]

State courts--in New York, Maryland, and Maine, for example--a specific 
dollar-amount demand is not permitted in many civil actions. In such 
cases, proposed Sec.  688.171(c)(1)(v)(A) would require that the amount 
be calculated ``by totaling the tuition and fees the institution 
received from every student who was enrolled at the institution during 
the period for which relief was sought, or if no period is stated, the 
three award years preceding. . . .'' The commenter feared that applying 
this principle would result in a ``deemed'' ad damnum of at least three 
years' total revenue--and it would be a fortunate institution that 
maintained sufficient current assets to keep the made-up ``deemed'' ad 
damnum below 10 percent of current assets. In addition, the commenter 
notes that other States, like Virginia, do not permit recovery in 
excess of the written ad damnum, regardless of what a jury may award--
for example, if the demand is $10,000 and the jury awards ten million 
dollars, only the demanded amount is awarded. The commenter opined that 
in those States, the incentive is to massively over-plead the value of 
the case, so that an attorney's client is not forced to accept less 
money after encountering a generous jury. The underlying point is the 
same: Neither a stated ad damnum in any lawsuit nor the ``deemed'' ad 
damnum of proposed Sec.  688.171(c)(1)(v)(A) bears any necessary 
relationship to the actual value of the suit, to the likely range of 
recovery, or to the effect of the suit on the financial responsibility 
of the educational institution.
    Second, the commenter argued that a pending private lawsuit seeking 
large damages should not be considered a trigger event, as proposed in 
Sec.  688.171(c)(1)(iii). The commenter cautioned that considering 
filed-but-not-decided litigation to impair the financial responsibility 
of an institution would overly empower opportunistic or idealistic 
members of the plaintiff's bar. The commenter asserted that the 
proposed position would give every lawyer with a draft lawsuit 
containing enormous damage claims a chokehold on any school. The 
commenter noted that although proposed Sec.  688.171(c)(1)(iii)(A) is 
intended to restrict this triggering event to only those claims that 
survive summary judgment, the commenter asserted that in some States, 
this restriction would be ineffective. The commenter asserted that, for 
example, in New York State courts, a plaintiff can file a ``Motion For 
Summary Judgment in Lieu of Complaint,'' under CPLR Section 3213, to 
initiate the case. A plaintiff can demand a response on the date an 
answer would otherwise be due; if the defendant were to file a cross-
motion for summary judgment as a response, the court ostensibly would 
deny both and treat the cross-motions as an answer and complaint, and 
the case would go forward. But the case would have ``survived a motion 
for summary judgment by the institution,'' and would then constitute a 
trigger event at its outset.
    The commenter further asserted that California State courts permit 
not only summary judgment, but also a separate procedure for resolution 
of entire claims by ``summary disposition.'' Cal. Code of Civ. Pro. 
Section 437c. The grant of judgment to the institution on any relevant 
claim by summary disposition would not seem to affect whether a trigger 
event has occurred, even if the only relevant claim was disposed of. 
The commenter asserted as well that in Virginia, summary judgment is 
technically available, but, as a practical matter, the commenter states 
that it is never granted because a motion for summary judgment cannot 
procedurally be supported by documents, affidavits, depositions, or 
other similar evidence. Moreover, the real effect of this provision 
would be to deter institutions from ever moving for summary judgment, 
fearing that the motion would be denied therefore generating a 
triggering event.
    For these reasons, the commenter concluded that institutions would 
have to bring every covered private case to trial, at much greater 
financial and emotional expense not only to the school but also to the 
opposing parties. The commenter expressed concern that the proprietary 
school sector was a target for enterprising trial lawyers, and that 
because of the heightened scrutiny faced by financial institutions 
making lending decisions, it would be impossible for many institutions 
facing one of these triggering events to obtain a sufficient letter of 
credit to comply with the regulations. The commenter cautioned that an 
institution in such a circumstance would have little choice but to 
cease operations, even if its financial basis remained fundamentally 
sound--and even if the claims represented by the proposed triggering 
events were insubstantial or frivolous.
    Similarly, another commenter stated that in litigation, plaintiffs 
are able to survive a motion for summary judgment due to a variety of 
factors. The commenter said that judges may decline to dispose of a 
case on summary judgment because there remains an issue of material 
fact that may have little to do with the underlying false claim or 
provision of educational services. The commenter offered that a final 
judgment requires a higher level of proof than a motion for summary 
judgment and would therefore be a fairer threshold. In addition, the 
commenter noted that private rights of action are fundamentally 
different than agency or government actions that are subject to well-
established policies and procedures. Further, the commenter anticipated 
that private parties will likely request relief in excess of the 
proposed thresholds of $750,000 or 10 percent of current assets to gain 
additional leverage in seeking a settlement.
    With regard to proposed Sec.  668.171(c)(1)(iii), some commenters 
asked the Department to clarify whether the mere filing of a False 
Claims Act case is a triggering event or if paragraphs (A) and (B) 
apply to that case (as well as private litigation). The commenters 
offered that the mere filing of a False Claims Act case should not 
subject an institution to a letter of credit. While the commenters 
recognized the seriousness of a False Claims Act case, they stated that 
these cases do not garner intervention from the Federal government and 
are typically settled for amounts that are dramatically less than the 
stated damages in the complaint. Further, while the commenters 
appreciated the Department's attempt to ensure it was only capturing 
meritorious private litigation under Sec.  668.171(c)(1), they believed 
that the provision would penalize an institution for settling a case 
for nuisance value or harming a school for filing a motion for summary 
judgment which it ultimately loses.
    Discussion: Proposed Sec.  668.171(c)(1) included a range of 
governmental actions and certain actions by private parties, and 
proposed Sec.  668.171(c)(6)(ii) included any other litigation that the 
institution was required to report in a filing with the SEC. Regardless 
of the substantive basis or motivation of the party suing, each of 
these suits could pose a serious potential threat to the continued 
existence and operation of the school, and as such, they affect the 
assessment of the school's ability to meet its financial obligations. 
We see no basis for ignoring that risk simply because some suits in 
each of these types may in fact be frivolous, assert exaggerated 
demands, rest on attempts to make new law, or attempt to extract 
concessions from the school in what the commenter calls areas unrelated 
to the school's educational mission. We consider pending suits under 
these regulations for two reasons. First, a

[[Page 75990]]

judgment entered in any of these suits may significantly jeopardize the 
existence or continued operations of the institution, and that threat 
bears directly on the statutory requirement that the Secretary 
determine whether the institution for the present and near future, the 
period for which the assessment is made, ``is able to meet . . . all 
its financial obligations.'' 20 U.S.C. 1098c(c)(1)(C). Second, that 
consideration looks not merely at obligations already incurred, but 
looks as well to the ability of the institution to meet ``potential 
liabilities''--whether the institution has the resources to ``ensure 
against precipitous closure''--and thus demands that we assess threats 
posed by suits not yet reduced to judgments that would be recognized in 
the financial statements submitted annually and evaluated under the 
current composite score methodology. In response to the comment 
regarding treatment of qui tam suits under the False Claims Act, we 
confirm that those actions are evaluated like any other litigation not 
brought by a Federal or State agency enforcing claims that may relate 
to borrower defenses. They are evaluated under the summary judgment 
test.
    Responding to the objection that we should consider only claims 
reduced to judgment, we stress that ignoring the threat until judgment 
is entered would produce a seriously deficient assessment of ability to 
meet financial obligations, and worse, would delay any attempt by the 
Department to secure financial protection against losses until a point 
at which the institution, by reason of the judgment debt, may be far 
less able to supply or borrow the funds needed to provide that 
protection. We reject this suggestion as contrary to the discharge of 
the duty imposed on the Department by section 498 of the HEA. 
Similarly, we see no basis for the contention that taking into account 
risk posed by pending suits somehow deprives an institution of its due 
process right to contest the suit. If the risk posed is within the 
statutory mandate to assess, as we show above, taking that risk into 
account in determining whether an institution qualifies to participate 
in the title IV, HEA programs cannot deprive the institution of any 
constitutionally protected right. The institution remains free to 
respond to the suit in any way it chooses; it is frivolous to contend 
that we are barred from considering whether that risk warrants 
financial protection for the taxpayer as a condition for the continued 
participation by that institution in this Federal program.
    Besides these general objections to the consideration of pending 
suits, the comments we received addressed several distinct aspects of 
the proposed consideration. These included comments addressed to the 
inclusion of suits by an oversight entity, which may include a local 
government component, in the category of government suits; the proposal 
that suits be evaluated on their merits by a third party, by Department 
officials, or by a Department hearing official; objections to inclusion 
of debts arising from settlements; objections that the thresholds in 
the proposed rule were unrealistic or arbitrary; objections to the 
proposed method of calculating the amount claimed where the institution 
contends that the amount claimed exceeds the amount that applicable law 
would support; objections to the proposed calculation of the amount in 
actions that did not seek a stated amount of relief; objections to the 
proposed use of summary judgment as a test of the potential risk posed 
by the suit; and objections to consideration of debts already incurred 
and paid in prior years. We discuss each in turn and, as discussed 
earlier explaining the use of an adapted composite score methodology, 
we are modifying the proposed regulations in several regards that we 
intend and expect to assess the risk posed by pending suits in a manner 
that alleviates several of major concerns raised by commenters.
    We address first the changes to the proposed thresholds, because 
adoption of the composite score methodology of assessing risk affects 
the response to those objections and other concerns as well. Each 
institution is well aware of its most recent composite score, and as 
explained above, the amount of risk posed by each suit considered under 
the regulations will be assessed by recognizing that loss in the 
financial statements on which that composite score was based, and 
determining whether that recognition will produce a failing composite 
score. Any institution can readily evaluate that effect and take that 
result into account in responding to the suit. A pending suit that 
produces a failing score will be recognized as a threat until the suit 
is resolved and that result produces a score of 1.0 or more, whether by 
favorable judgment or settlement. Second, we include an opportunity for 
an institution to demonstrate that loss from any pending suit is 
covered by insurance. Commenters advised that we should not treat 
lawsuits as potential triggering events because the risks posed by 
these suits are commonly covered by insurance. If the institution 
demonstrates that insurance fully covers the risk, the suit is simply 
not considered under these financial responsibility standards. The 
institution can demonstrate that insurance fully or partially covers 
risk by presenting the Department with a statement from the insurer 
that the institution is covered for the full or partial amount of the 
liability in question.
    In response to the proposal that the regulations should provide for 
an evaluation of the merit of a suit by a third party, by a Department 
official, or by a Department hearing official, we see no practical way 
to implement such a procedure. Litigants already have the ability to 
engage in court-sponsored or independent mediation, in which both 
parties can adequately present their positions; if both parties are 
amenable to such a two-party assessment, the parties can readily pursue 
that course through mediation, and we see no need for the Department to 
undertake that role. We see little or no value in entertaining and 
evaluating a presentation solely from a defendant institution, whether 
that evaluation were to be performed by a Department official or an 
administrative hearing official in a Department proceeding. As noted, a 
party whose defense is financed by insurance may find the insurer 
conducting precisely such an evaluation in conducting the litigation, 
and that assessment will influence the conduct of the litigation.
    In addition, the proposal that the Department or a third party 
assess the merit of an action by a government agency would require the 
Department or a third party to interpret the statutes and regulations 
on which that agency based its actions as well as assess whether the 
action was a reasonable exercise of the agency's authority. We have no 
authority to second guess the actions of another agency in the exercise 
of its authority, and we would neither presume to do so nor adopt a 
procedure in which we would credit such second-guessing by a third 
party.
    The proposed regulation would treat ``oversight authority'' actions 
like actions of Federal or State agencies. By this term, we include 
local government entities with power to assert and recover on financial 
claims. This consideration applies only to affirmative government 
financial claims against the institution, not to government actions 
that deny approvals or suits that seek only injunctive or other 
curative relief but make no demand for payment. Local authorities can 
take enforcement actions that can pose a serious financial risk to the 
institution, and we see no basis for disregarding that risk or 
undertaking any internal or third-party assessment of

[[Page 75991]]

the merit of the claim. Given the wide range of such government 
actions, we agree that those that do not directly seek relief that 
affects or relates to borrower defenses under this regulation might 
warrant a different assessment of risk than those closely related to 
borrower defenses. Generally the risks posed by the events deemed 
automatic triggers are events that threaten the viability of the 
institution, and the risks to the taxpayer posed by those threats 
include risks posed by closed school discharges and unaccounted-for 
Federal grant and loan funds. Federal or State agency suits asserting 
claims related to the making of a Direct Loan or the provision of 
educational services, as the latter term is considered under Department 
regulations, pose an additional risk and warrant a different assessment 
of risk, because these Federal or State actions not only pose a threat 
to the viability of the institution but are also reasonably expected to 
give rise to, and support, borrower defense claims. For those suits, we 
continue to consider it reasonable to treat the amount claimed in the 
suit or discernable from the scope of the allegations to quantify the 
potential loss from these suits.\53\ However, we acknowledge the value 
of having the obligation to require financial protection depend on 
something more than the mere filing of a lawsuit if delaying surety 
does not jeopardize our ability to obtain appropriate financial 
protection. The summary judgment scheme we adopt for all other 
litigation may result in significant delay before protection is 
required for borrower defense-related suits, which may impair our 
ability to obtain adequate surety. Rather than delaying protection 
requirements until summary judgment or even a point close to trial, or 
creating some third-party evaluation of the merit of government agency 
suits involving borrower defense-related claims, we will rely on the 
outcome of the initial opportunity available in the litigation process 
itself for an institution to challenge the viability of the suit--the 
motion to dismiss. Thus, under these regulations, a government suit 
related to potential borrower defenses is a potential triggering event 
only if the suit remains pending 120 days after the institution is 
served with the complaint. This change provides the institution with 
ample time to move to dismiss the suit on any ground, including failure 
to state a claim on which relief can be granted.\54\
---------------------------------------------------------------------------

    \53\ The most prominent recent example of such government 
actions that have resulted in judgments--those against Corinthian--
does not suggest that assigning this level of risk to a government 
borrower defense-related suit is unreasonable, and, for that reason, 
as well, we decline the proposal to consider claims that such suits 
should be discounted.
    \54\ The Federal Rules of Civil Procedure require an answer or 
motion to dismiss to be filed within 20 days of service of the 
complaint, and also allow a defendant to move at any time for 
summary judgment. Fed. R. Civ. Proc. 12(a), (b); 56(b).
---------------------------------------------------------------------------

    For suits by a Federal or State agency not directly implicating 
borrower defenses, and suits by other government agencies, we consider 
the summary judgment test applicable to private party lawsuits--not a 
motion to dismiss test--to provide a reasonable basis for testing the 
degree of risk posed.\55\ Moreover, the threat posed by any of these 
suits may have no substantial effect on the composite score of the 
institution; as explained above, threats evaluated here require 
financial protection only if the threats together produce a failing 
composite score under these regulations.
---------------------------------------------------------------------------

    \55\ The Federal Rules of Civil Procedure have for almost 50 
years authorized motions for summary judgment upon proper showings 
of the lack of a genuine, triable issue of material fact. Summary 
judgment procedure is properly regarded not as a disfavored 
procedural shortcut, but rather as an integral part of the Federal 
Rules as a whole, which are designed ``to secure the just, speedy 
and inexpensive determination of every action.'' . . . Before the 
shift to ``notice pleading'' accomplished by the Federal Rules, 
motions to dismiss a complaint or to strike a defense were the 
principal tools by which factually insufficient claims or defenses 
could be isolated and prevented from going to trial with the 
attendant unwarranted consumption of public and private resources. 
But with the advent of ``notice pleading,'' the motion to dismiss 
seldom fulfills this function any more, and its place has been taken 
by the motion for summary judgment.
    Celotex Corp. v. Catrett, 477 U.S. 317, 327, 106 S. Ct. 2548, 
2555, 91 L. Ed. 2d 265 (1986).
---------------------------------------------------------------------------

    We recognize that settlements may well achieve highly desirable 
outcomes, and that regulations should not create a disincentive to 
settlements. Regardless of the position taken in these regulations, a 
debt actually incurred under a settlement entered into in the current 
fiscal year will be recognized in the financial statements of the 
institution eventually submitted for the current year, and will be part 
of the financial information on which the institution's composite score 
will be calculated for the current year. The concerns raised about 
treatment of settlement obligations are therefore concerns only about 
how the regulations treat during the current fiscal year those 
settlement debts incurred during the current year, not their subsequent 
treatment. A settlement debt that the institution can meet will likely 
not jeopardize its financial score when actually evaluated, and we 
approach such debts from the same perspective by assessing their effect 
when incurred using the composite score method as adopted here. We do 
not expect that an institution will enter into a settlement that 
jeopardizes its viability, and by removing the thresholds and assessing 
that debt in a holistic manner, we believe that the regulation will 
remove any disincentive to enter into settlement. If an adjusted 
composite score includes a potential liability from a suit or oversight 
action that eventually results in a settlement, the previously recorded 
risk will be accordingly adjusted downward to the settlement amount.
    We are retaining the summary judgment test for all non-governmental 
suits, because awaiting a final judgment that may cripple the 
institution would substantially frustrate our objective to acquire 
financial protection at a time when a significant threat is posed and 
while the institution is far more likely to be able to afford to 
provide that coverage. That alternative is unacceptable for those 
reasons, and those who object to use of a summary judgment standard 
pose no alternative judicial test that avoids these problems. We 
recognize that a complaint that lacks substantive merit may avoid 
dismissal if sufficiently well pled, but that such a suit survives 
summary judgment only with a showing of some evidence sufficient to 
support recovery.\56\ The

[[Page 75992]]

obvious inference from a choice not to file for summary judgment is 
that a defendant fears that such a motion would not be well-founded, an 
assessment that implies a concession that the suit does pose a risk. 
Such a suit is at that point hardly frivolous, and constitutes a 
significant threat to the viability of the institution. Summary 
judgment is available in Federal court litigation, in which we expect a 
significant amount of even private party litigation to be brought, such 
as qui tam actions under the False Claims Act. As to the shortcomings 
of the summary judgment test under particular State law as asserted by 
the commenter, we note that the commenter pointed to only a few States 
in which the commenter asserted that summary judgment (or summary 
disposition) is less effectively available than in Federal courts. 
Institutions are already subject to those limitations, and face 
scrutiny by any party from whom the institution seeks investment or 
loans for the risks posed by such suits. The consideration we undertake 
here is no different in kind.
---------------------------------------------------------------------------

    \56\ As one writer has observed, ``summary judgment stands as 
the only viable postpleading protector against unnecessary trials.'' 
Martin H. Redish, Summary Judgment and the Vanishing Trial: 
Implications of the Litigation Matrix (2005), 57 Stan. L. Rev. 1329. 
The comments that some States adopt summary judgment or summary 
adjudication procedures that differ either in labels (e.g., 
California) or in some detail from the Federal standard do not show 
that the test is not available or sufficient to meet this objective. 
Where a plaintiff asserts several causes of action, a summary 
adjudication under Cal.C.C.P. Sec.  437c(f) or similar law, or 
partial summary judgment that disposes of some but not all causes of 
action, those claims not disposed of remain pending and proceeding 
to trial, and therefore continue to pose risk. Furthermore, the 
regulations treat a failure to file for summary disposition by a 
defendant as a concession that the plaintiff has sufficient evidence 
to withstand a motion, and therefore that the claim has sufficient 
support to merit presentation to a jury. The fact that a State 
permits a plaintiff to seek summary judgment immediately upon 
commencement of the action (e.g., N.Y. C.P.L.R., rule 3213, 28 
U.S.C.A. (McKinney) does not frustrate use of this summary judgment 
test by a defendant institution; the institution is required merely 
to answer the plaintiff's motion. N.Y. Uniform Dist. Ct. Act Sec.  
1004 (McKinney). The institution is not required to make a cross 
motion for summary judgment, and may move later for summary 
judgment. N.Y. C.P.L.R., rule 3212, 28 U.S.C.A. (McKinney). The 
comment cites Virginia law as restricting the defendant's use of 
declarations and affidavits as making summary judgment less 
effective a test there. Even if this support is disfavored, the 
defendant is free to support the motion with ``admissions, 
interrogatories, and documents produced'' in discovery. Nicoll v. 
City of Norfolk Wetlands Bd., 90 Va. Cir. 169 (Va. Cir. Ct. 2015). 
The tool, therefore, remains substantially available to test 
meritless cases.
---------------------------------------------------------------------------

    In response to the commenters who raised concerns about assessing 
the potential recovery sought in an action that articulates no specific 
financial recovery, we cannot ignore the threats posed by such suits. 
The fact that a particular suit may avoid stating a dollar amount of 
damages in the complaint in no way affects whether the suit poses a 
significant risk to the school. The potential recovery in such suits 
may not be obvious from a complaint, but will ordinarily be articulated 
in a number of different ways, at least one of which would be routinely 
available. For example, the plaintiff may have articulated a specific 
financial demand in a written demand made prior to suit. Second, a 
plaintiff may have offered to settle the claim for a specific 
amount.\57\ Third, defendants engage in discovery, the amount of 
financial relief claimed is highly relevant to the handling of the 
suit, and we expect that a defendant would invariably seek such 
information in discovery. We recognize that suits brought by Federal 
and State authorities may and commonly do seek ``rescission,'' 
``restitution,'' and ``disgorgement'' in unspecified amounts from the 
school, with civil penalties, for patterns and practices affecting 
students enrolled for years up to the filing.\58\ The institution may 
be able to demonstrate that the complaint seeks unstated financial 
relief that as pled, pertains only to students enrolled in a particular 
program, location, or period of enrollment, and not all students 
enrolled at the institution, and may calculate the maximum recovery 
sought using data for that cohort.
---------------------------------------------------------------------------

    \57\ We recognize the settlement negotiations are privileged, 
and this option does not in any way diminish that privileged status. 
Private parties commonly disclose voluntarily to government agencies 
material that is privileged without risk of losing that privilege, 
and parties that share a settlement proposal with the Department 
under this option would not lose that protection, Thus, the 
Department would not disclose, in response to a Freedom of 
Information Act request, material regarding settlements if that 
material fell within exemption 4 of that Act, 5 U.S.C. 552(b)(4). 34 
CFR 5.11. Such information includes commercial or financial 
information provided voluntarily and not customarily disclosed by 
the party to the public.
    \58\ We derive the default recovery amount of three years of 
tuition and fees from actions such as Consumer Fin. Prot. Bureau v. 
Corinthian Colleges, Inc., No. 1:14-CV-07194, 2015 WL 10854380 (N.D. 
Ill. Oct. 27, 2015) (claims for actions over three year period); see 
also California v. Heald College, No. CGC-13-534793, Sup. Ct. Cty of 
San Francisco (March 23, 2016). (claims based on actions of varying 
duration). An institution may demonstrate that lesser amounts are 
applicable.
---------------------------------------------------------------------------

    Together, these changes are expected and designed to enable a 
school faced with the kinds of suits the commenters describe to either 
vigorously contest the suits as the school sees fit or to settle them. 
In either case, even a suit or settlement that might warrant financial 
protection in one year, that protection would be required only until 
the institution later may achieve a passing composite score despite 
recognition of the settlement obligation.
    Changes: We have revised Sec.  668.171(c)(1) to remove both the 
$750,000 and 10 percent of current asset threshold amounts for events 
that constitute an automatic trigger. Section 668.171(c) is revised to 
consider government actions unrelated to borrower defense claim 
subjects, and any private party lawsuits, to constitute a triggering 
event only if the suit has survived a motion for summary judgment or 
disposition, or the institution has not attempted to move for summary 
judgment and the suit progresses to a pretrial conference or trial. 
Section 668.171(c)(2) is revised to identify the sources from which an 
institution may discern the amount of financial recovery sought if that 
amount is not stated in the complaint.

Accrediting Agency Actions

Teach-Out Plan Sec.  668.171(c)(1)(iii)

    Comments: Under proposed Sec.  668.171(c)(3)(i), an institution is 
not financially responsible if it is currently or was at any time 
during the three most recently completed award years required by its 
accrediting agency to submit a teach-out plan, for a reason described 
in Sec.  602.24(c)(1), that covers the institution or any of its 
branches or additional locations.
    Some commenters suggested making the submission of a teach-out plan 
under 34 CFR 602.24(c) a separate, automatic trigger. The commenters 
argued that, unlike accreditor sanctions, the teach-out provisions are 
clearer circumstances that suggest the institution may imminently 
close.
    Commenters argued that a letter of credit for institutions that 
trigger the teach-out provision is unnecessary and duplicative of 
existing protections in the regulations. The commenters stated that in 
the scenario of a closing institution, it is highly unlikely that the 
school will be able to obtain a letter of credit, and argued that, as a 
result, requiring the closing school to submit a letter of credit could 
convert a planned, orderly closing into a sudden shut down, thus 
leaving students stranded and harming taxpayers.
    Some commenters warned that including the voluntary closure as a 
trigger would have unwanted effects. The commenters argued that this 
trigger would incent schools to keep locations open, despite the fact 
that the locations may no longer be serving its purpose and its 
continued presence may constitute a drain on institutional resources. 
Forced to choose between a location that is running slightly in the red 
and a letter of credit calculated against the entire institution's 
title IV expenditures, the commenters believed institutions may have no 
choice but to keep the doors open.
    Moreover, the commenters argued that requiring a letter of credit 
makes little sense in the circumstance in which a school closes one or 
more locations, but the institution remains open. The commenters 
offered that in any scenario involving the closure of a location but 
not the main campus, the Department may pursue derivative student 
claims against an institution when those students receive a loan 
discharge pursuant to proposed Sec.  685.214.
    Some commenters also contended that the closure of locations is 
typically designed to increase the financial soundness of an 
institution and believed that the Department's records would show that 
most individual locations are closed only after an orderly teach-out 
and without triggering many (or any) closed school discharges. They 
argued that the closing of one or more locations of a school does not 
necessarily signal financial instability of a school; it may signal 
prudent fiscal controls. Closing locations that are not profitable or 
that cannot effectively serve students makes the institution as a whole 
more financially responsible and better able

[[Page 75993]]

to serve its remaining students. Consequently, the commenters cautioned 
that schools should not be punished for making reasonable business 
decisions to conduct an orderly wind down of an additional location. 
The commenters recommended that no letter of credit be imposed in the 
circumstance of the proposed closure of individual locations, and that 
the Department address on a case-by-case basis the appropriateness of 
requiring a letter of credit from a school that announces a teach out 
of the entire school. Alternatively, if the Department maintains the 
letter of credit requirement based on a school's intention to close a 
location, the commenters suggested that the letter of credit should 
only apply to locations that service 25 percent or more of the 
institution's students.
    Similarly, other commenters suggested that the Department adopt a 
materiality threshold, such as the number of students enrolled or 
affected or the title IV dollar amount associated with those students, 
because the closure of an additional location may have no adverse 
effect on an institution.
    In response to the Department's request for comment on whether a 
threshold should be established below which the closure of a branch or 
additional location would not trigger the letter of credit requirement, 
as noted previously, commenters urged the Department to eliminate the 
closure of a branch or additional location as a triggering event, or at 
minimum, make the trigger discretionary rather than mandatory. If the 
Department does not do so, the commenters asserted that a threshold is 
then both necessary and appropriate, but the commenters believed that a 
letter of credit should be required only if the closure of a branch or 
additional location would have a material financial impact on the 
school as a whole. The commenters offered that the Department could 
request a letter of credit if the closure of a branch or additional 
location:
     Would reduce total school enrollment by 30 percent or 
more;
     Would reduce total school title IV receipts by 30 percent 
or more; or
     Would reduce total school tuition revenues by 30 percent.
    Other commenters suggested that the Department extend the 10 
percent materiality concept to this situation and apply the letter of 
credit requirement only if the closure of a location involves more than 
10 percent of the school's population.
    Some commenters noted that locations are often part of campus 
models that, among other things, bring postsecondary education to areas 
that might otherwise have none, and believed that institutions may 
elect to forgo these innovative efforts if they are unable to close a 
location without incurring a significant financial penalty.
    Other commenters suggested that the Department clarify whether the 
letter of credit provisions would be applied based on the title IV, HEA 
funds received by the main or branch campus, and how the letter of 
credit provisions would apply to teach-out plans that might be 
submitted for a branch campus instead of the entire main campus.
    Discussion: Under the teach-out provisions in 34 CFR 602.24(c)(1), 
an accrediting agency must require an institution to submit a teach-out 
plan whenever (1) the Department initiates an emergency action or an 
action to limit, suspend, or terminate the institution's participation 
in the title IV, HEA programs, (2) the accrediting agency acts to 
withdraw, terminate, or suspend the institution's accreditation, (3) 
the institution notifies the accrediting agency that it intends to 
cease operations entirely or close a location that provides 100 percent 
of a program, or (4) a State licensing or authorizing agency notifies 
the accrediting agency that the institution's license or authority to 
provide an educational program has been or will be revoked. The 
occurrence of any of these actions may call into question an 
institution's ability to continue, placing at risk the welfare of 
students attending the institution. However, in keeping with our 
treatment for other automatic triggering events, instead of using a 
materiality threshold, the Department will recalculate the 
institution's composite score (1) based on the loss of title IV, HEA 
funds received by students attending the closed location during the 
most recently completed fiscal year, and (2) by reducing the expenses 
associated with providing programs to those students, as specified in 
Appendix C to these regulations. We believe that this approach will 
corroborate the position of some of the commenters that closing an 
unprofitable location was a good business decision in cases where the 
recalculated composite score is higher but not less than the original 
score. Otherwise, a failing recalculated composite score shows that 
closing the location had an adverse impact on the institution's 
financial condition.
    Changes: We have added a new Sec.  668.171(c)(1)(iii) to provide 
that an institution is not financially responsible if it is required by 
its accrediting agency to submit a teach-out plan under Sec.  602.24(c) 
that covers the institution or any of its branches or additional 
locations if, as a result of closing that institution or location, the 
institution's recalculated composite score is less than 1.0. In 
addition, we provide in Appendix C to subpart L, the adjustments to the 
financial statements that are needed to recalculate the composite 
score.

Show Cause or Probation Sec.  668.171(g)(5)

    Comments: Under proposed Sec.  668.171(c)(3)(ii), an institution is 
not financially responsible if it is currently, or was at any time 
during the three most recently completed award years, placed on 
probation or issued a show-cause order, or placed on an accreditation 
status that poses an equivalent or greater risk to its accreditation by 
its accrediting agency for failing to meet one or more of the agency's 
standards, and the accrediting agency does not notify the Secretary 
within six months of taking that action that it has withdrawn that 
action because the institution has come into compliance with the 
agency's standards.
    Some commenters were concerned that the scope of the proposed 
accrediting agency triggering events is too broad because it includes 
matters that do not necessarily pose any existential threat to the 
viability of an institution. The commenters stated that an institution 
placed on probation or show-cause status does not, in all cases, signal 
an imminent threat to the continued viability of the institution that 
should automatically require a letter of credit; in the tradition of 
accreditation, while these designations are meant to identify and make 
public areas of concern at an institution, the goal remains that of 
self-improvement and correction.
    Other commenters agreed that an institution placed on show cause by 
most accrediting agencies is typically at substantial risk of losing 
its accreditation, and loss of accreditation would likely have some 
impact on its finances and operations. However, the commenters noted 
that, in many cases, the agency placed the institution on show cause 
because it had demonstrated significant financial and operational 
deficiencies that were already having an impact on its business and 
educational outcomes. Therefore, the commenters cautioned that in many 
cases, it is the reason behind the show cause order (i.e., concerns 
about the financial and operational capacity of the institution), and 
not the show-cause status itself, that suggests an institution is not 
financially responsible.
    Some commenters stated that in many cases, an accrediting agency 
places an

[[Page 75994]]

institution on probation for issues of academic quality or dysfunction 
at the governance level even while the institution's operations and 
finances remain strong. The commenters stated that, while the issues 
that lead to the probation are certainly not minimal, it would take an 
institution longer than six months to correct them. In addition, the 
agency will need time to evaluate the changes and determine that the 
institution is now in compliance. Moreover, the commenters maintain 
that there is no clear evidence that institutions on probation 
routinely or uniformly experience operational or financial outcomes as 
a result of being on probation, particularly when the issues leading to 
the probation are unrelated to finance or operations. Again, the 
commenters cautioned that uniformly concluding that all institutions on 
probation that cannot correct non-compliance issues in six months are 
not financially responsible is overly broad. In addition, the 
commenters noted that it effectively punishes an institution that is on 
probation for issues not related to financial and operational 
deficiencies by requiring the institution to provide a letter of credit 
and participate in the title IV, HEA programs under a provisional 
certification.
    The commenters believed that if the Department intends to rely on 
accrediting actions to determine financial responsibility, then the 
Department must review the content of the accrediting actions and act 
based on the reasons for those actions. As a matter of due process, 
each accrediting agency action imposing probation makes highly 
individualized findings of non-compliance that provide clear indicators 
regarding the institution's risk, as determined by the agency. For 
these reasons, the commenters suggested that the Department revise the 
show cause and probation provisions to refer specifically to agency 
standards related to finances, operations, or institutional ethics or 
integrity or related areas.
    Other commenters supported tying accrediting agency actions to 
financial or operational issues but, in the alternative, would also 
support the Department's suggestion during the negotiated rulemaking 
process that there be a way for an accrediting agency to inform the 
Department as to why its probation or show-cause action will not have 
an adverse effect on the institution's financial or operating condition 
(see 81 FR 39364). Along somewhat similar lines, other commenters 
believed that, if an accrediting agency takes an action against a 
school based on financial responsibility concerns, that action should 
not supplant the Department's own analysis under subpart L of the 
regulations.
    Other commenters stated that accreditors do not consider a show-
cause order a negative action--to the contrary, accreditors routinely 
use it as a mechanism to promote institutional change and compliance. 
The commenters argued the Department itself has not previously taken 
the view that a show-cause order or probation was a significant threat 
to an institution's financial health by noting that a recent report 
listing the institutions the Department required to submit letters of 
credit did not identify an accrediting agency action as the basis for 
requiring any of those letters of credit. The commenters also noted 
that the Department's recent spreadsheet listing the institutions on 
heightened cash monitoring indicates that 13 of the 513 institutions 
were placed there for Accreditation Problems, which the Department 
defined as ``accreditation actions such as the school's accreditation 
has been revoked and is under appeal, or the school has been placed on 
probation.'' The commenters asserted the spreadsheet establishes (1) 
that the Department already has a mechanism for seeking financial 
protection from institutions experiencing accreditation problems, and 
(2) that a mere show cause order historically has not been viewed as 
posing the same risk as revocation or probation. In addition, the 
regulations governing recognized accreditors permit an accreditor to 
afford an institution up to two years to remedy a show-cause before it 
must take action, and the commenters believe that this allowable 
timeframe effectively codifies the notion that a show-cause order is 
neither a sign of impending financial failure, nor a matter than an 
institution would expect to resolve in six months' time. See 34 CFR 
602.20.
    Other commenters agreed with the Department that actions taken by 
an accreditor could be a sign that the institution may imminently lose 
access to Federal financial aid. In those cases, the commenters 
believed that asking for additional funds upfront would be a sensible 
step as an advance protection for taxpayers. However, the commenters 
point to recent review of accreditor actions over the last five years 
showing that the current sanctions system is highly inconsistent. The 
commenters stated this inconsistency was true with respect to 
terminology, the frequency with which actions happen, and how long an 
institution stays on a negative status. (Antoinette Flores's ``Watching 
the Watchdogs,'' published in June 2016). Given this inconsistency, the 
commenters recommend making the following changes to the proposed 
accrediting triggering events.
    Commenters suggested that the Department make accreditor actions a 
discretionary trigger because, given the inconsistency among 
accreditors, establishing an automatic trigger tied to negative 
sanctions may be difficult. They stated that accreditors do not 
interpret what it means to be on probation or show cause in the same 
way. In addition, the commenters stated that making sanctions by 
accreditors an automatic trigger also risks making them unlikely to 
take action when they should.
    The commenters note that a clear finding from the research, 
``Watching the Watchdogs,'' is that many accreditors put institutions 
on a negative status for a very short period of time, while other 
accreditors required institutions facing a sanction to stay in that 
status for at least a year. The commenters were concerned that setting 
a clear threshold of six months would give an institution too much 
leverage to argue that its accreditor should withdraw the sanctions 
sooner than the accreditor otherwise would.
    Discussion: In view of the significant number of comments that a 
probation or show cause action taken by an accrediting agency may not 
be tied to a financial reason or have financial repercussions, and 
could have serious unintended consequences as an automatic trigger, we 
are revising this trigger to make it discretionary. As such, we will 
work with accrediting agencies to determine the nature and gravity of 
the reasons that a probation or show cause action was taken and assess 
whether that action is material or would otherwise have an adverse 
impact on an institution's financial condition or operations. Moreover, 
under this approach, the proposed six-month waiting period for an 
institution to come into compliance with accrediting agency standards 
is no longer necessary.
    Changes: We have reclassified and relocated the automatic probation 
and show-cause trigger in proposed Sec.  668.171(c)(3)(ii) as a 
discretionary trigger under Sec.  668.171(g)(5) and revised the trigger 
by removing the six-month compliance provision.

Gainful Employment Sec.  668.171(c)(1)(iv)

    Comments: Under proposed Sec.  668.171(c)(7), an institution would 
not be financially responsible if, as determined annually by the 
Secretary, the number of title IV recipients

[[Page 75995]]

enrolled in gainful employment (GE) programs that are failing or in the 
zone under the D/E rates measure in Sec.  668.403(c) is more than 50 
percent of the total number of title IV recipients who are enrolled in 
all the GE programs at the institution. An institution is exempt from 
this provision if fewer than 50 percent of its title IV recipients are 
enrolled in GE programs.
    Some commenters noted that many institutions subject to the GE 
regulations have limited program offerings, and in some cases offer 
only one program. For those institutions, a single program scoring in 
the zone will result in more than 50 percent of its students being 
enrolled in zone-scoring programs. The commenters further noted that 
the GE regulations provide for a runway for institutions to bring 
programs into compliance, and institutions do so through cost 
reductions that are passed along to students. The commenters reasoned 
that imposing a letter of credit requirement on such an institution 
would deprive it of curative resources and ultimately lead to a closure 
of the program, rather than its remediation.
    In response to the Department's request for comment on whether the 
majority of students who enroll in zone or failing GE programs is an 
appropriate threshold, commenters offered several observations and 
recommendations.
    First, the commenters believed that a simple tally of the number of 
GE programs that may be failing or in the zone at a given point in time 
will not produce a consistently accurate assessment of an institution's 
current or future financial stability. The first set of debt-to-
earnings rates, for example, are based on debt and earnings information 
for students who graduated between the 2008-09 and 2011-12 award years 
(assuming an expanded cohort). See generally 34 CFR 668.404. By the 
time the associated debt-to-earnings ratio for these programs are 
released (likely early 2017), many institutions will be offering new or 
different programs that are designed to perform favorably under the GE 
framework. Though, as of 2017, a significant number of the students may 
still be enrolled in the institution's older GE programs, these 
programs will no longer be integral to the institution's business 
model, and indeed, may be in a stage of phase-out. For this reason, the 
commenters suggested that any reasonable assessment of an institution's 
financial health would need to account for the phase-out of older GE 
programs and the strength of the newer ones.
    Second, the commenters recommended that the Department exclude from 
this determination any GE programs that are in the zone, or at a 
minimum, GE programs that have only been in the zone for two or fewer 
years. The commenters argued that, because a GE program must be in the 
zone for four consecutive years for which rates are calculated before 
it loses eligibility, the inclusion of a zone program prior to this 
point does not justify the presumption that the program may lose 
eligibility.
    Finally, the commenters suggested that, rather than exempting 
institutions where fewer than 50 percent of the title IV recipients are 
enrolled in GE programs, the regulations should simply compare the 
number of students who receive title IV, HEA funds and are enrolled in 
failing GE programs to the total number of students. The commenters 
believed this approach would be a better and more straightforward 
measure of the risk of financial failure posed to the entire 
institution.
    Discussion: We appreciate the concerns and suggestions made by the 
commenters regarding the GE trigger and are persuaded that the trigger 
should be revised to (1) account for the time that an institution has 
to improve a GE program in the zone, and (2) focus more on the 
financial impact of failing programs instead of the percentage of 
students enrolled in GE programs.
    We proposed including zone programs in the GE trigger because there 
are no assurances that an institution will attempt to improve or 
succeed in improving those programs. However, we agree that the 
proposed trigger could influence an institution to discontinue an 
improving program prematurely or hold an institution accountable for 
poorly performing programs that it voluntarily discontinues. In 
proposing the 50 percent threshold, we were attempting to limit this 
trigger to those situations where the potential loss of program 
eligibility would have a material financial impact on an institution. 
But, as alluded to by the commenters, the percentage threshold based on 
title IV recipients may not apply to situations where an institution 
discontinues a zone program, or cases where 50 percent of the title IV 
recipients enrolled at an institution account for a small fraction of 
(1) the total number of students enrolled, or (2) institutional 
revenue.
    To address these concerns, we are revising the GE trigger by 
considering only those programs that are one year away from losing 
their eligibility for title IV, HEA program funds and assessing the 
impact of that program's closure and any potential loss under the 
recalculated composite score approach. Specifically, the Department 
will use the amount of title IV, HEA program funds the institution 
received for those programs during its most recently completed fiscal 
year as the potential loss and recalculate the composite score based on 
that amount and an allowance for reductions in expenses that would 
occur if those programs were discontinued.
    Changes: We have revised the GE trigger as described above. We have 
also revised the GE trigger in Sec.  668.171(c)(1)(iv) to provide that 
the loss used in recalculating the institution's composite score under 
Sec.  668.171(c)(2) is the amount of title IV, HEA program funds the 
institution received for affected programs during the most recently 
completed fiscal year. Lastly, we specify in Appendix C to subpart L, 
the changes needed to reflect that loss of funding and the reduction in 
educational expenses associated with discontinuing those programs.

Withdrawal of Owner's Equity Sec.  668.171(c)(1)(v)

    Comments: Under proposed Sec.  668.171(c)(8), an institution whose 
composite score is less than 1.5 is not financially responsible if 
there is any withdrawal of owner's equity from the institution by any 
means, including by declaring a dividend.
    Some commenters appreciated the provision in Sec.  668.171(d)(2) 
that would allow an institution whose composite score is based on the 
consolidated financial statements of a group of institutions, to report 
that an amount withdrawn from one institution was transferred to 
another entity within that group. However, the commenters argued that, 
since the Department is aware of the institutions whose composite 
scores are calculated based on consolidated financial statements, 
requiring those institutions to report every intercompany funds 
transfer imposes an unnecessary burden because the reporting provides 
little if any benefit to the Department. Therefore, the commenters 
recommend amending proposed Sec.  668.171(c)(8) to expressly exclude 
any withdrawal of equity that falls within the circumstances described 
in Sec.  668.171(d)(2).
    Other commenters assumed that this provision is intended to apply 
only to proprietary institutions because nonprofits do not have owners. 
However, because in financial reporting, the term ``equity'' is often 
used conceptually to refer both to owner's equity for businesses or net 
assets for nonprofits, the commenters recommended that the Department 
clarify in the final regulations that this provision applies only to 
proprietary institutions.

[[Page 75996]]

    Discussion: We agree that, where a composite score is calculated 
based on the consolidated financial statements of a group of 
institutions, funds transfers between institutions in the group should 
not be reported as withdrawals of owner's equity. The trigger for the 
withdrawal of owner's equity was based on the reporting requirement 
under the zone alternative in current Sec.  668.175(d)(2)(ii)(E), which 
applies only to proprietary institutions. We agree to clarify in the 
regulations that as a triggering event under Sec.  668.171(c), the 
withdrawal of owner's equity applies only to proprietary institutions.
    In addition, by recalculating the composite score we capture the 
impact of withdrawals of owner's equity in cases where the withdrawals 
were not made solely to meet tax liabilities.
    Changes: We have revised the withdrawal of owner's equity trigger 
now in Sec.  668.171(c)(1)(v) to specify that it applies only to a 
proprietary institution and that it does not include transfers to an 
entity included in the affiliated entity group on whose basis the 
institution's composite score was calculated. In addition, we specify 
in Sec.  668.171(c)(2)(iv)(B) that except for a withdrawal used solely 
to meet tax liabilities, as provided under Sec.  668.171(h)(3)(ii), the 
Secretary will recalculate the institution's composite score to account 
for that withdrawal.

Cohort Default Rates Sec.  668.171(f)

    Comments: Under proposed Sec.  668.171(c)(9), an institution is not 
financially responsible if its two most recent official cohort default 
rates are 30 percent or greater, unless the institution files a 
challenge, request for adjustment, or appeal with respect to its rates 
for one or both of those fiscal years and that action remains pending, 
results in reducing below 30 percent the official cohort default rate 
for either or both years, or precludes the rates from either or both 
years from resulting in a loss of eligibility or provisional 
certification.
    Some commenters urged the Department to remove the cohort default 
rate trigger, citing concerns that this trigger would have unintended 
consequences. The commenters believed that, because of the 
corresponding letter of credit requirements, it is likely that banks 
would curtail their lending to affected institutions making it more 
difficult for those institutions to initiate, or continue with, 
innovative educational efforts that are often capital-intensive.
    In response to the Department's request for comment on whether a 
cohort default rate of 30 percent or more for a single year should be a 
triggering event, some commenters believed that the proposed two-year 
trigger should not be changed. One commenter suggested that this 
trigger should apply to any institution whose most recent cohort 
default rate is 30 percent or higher, arguing that keeping default 
rates below 30 percent is a very low standard for an institution to 
meet--only 3.2 percent of institutions have a default rate of 30 
percent or higher. The commenter noted that, among all students 
attending institutions of higher education where the default rate is 30 
percent or higher, 85 percent attend public institutions and just 11 
percent attend proprietary institutions. The commenter urged the 
Department not to exempt public institutions from this trigger if the 
Department's goal is to protect as many students as possible.
    Discussion: We wish to make clear that the Department will not 
apply the cohort default rate trigger until any challenge, request for 
adjustment, or appeal that an institution qualifies to file, under 
subpart N of the General Provisions regulations, is resolved. If that 
action is resolved in favor of the institution, the Department will 
take no further action and make no further requests of the institution 
with regard to this trigger. Otherwise, after the challenge, request, 
or appeal is resolved, the Department will apply the cohort default 
rate trigger and request the corresponding financial protection from 
the institution.
    We disagree with the notion that a bank will curtail its lending to 
an institution solely because the Department requests financial 
protection under this trigger. Like other creditors, a bank would 
assess the risks inherent in making a lending decision, including 
regulatory risks. In this case, under the statutory provisions in 
section 435(a)(2) of the HEA, pending any appeal for, or adjustment to, 
its cohort default rates the institution is one year away from losing 
its eligibility for title IV, HEA funds. Although an institution's 
intention to initiate or continue innovative educational efforts are 
laudable, we believe it is questionable that a bank would jeopardize 
funds requested by the institution after having assessed the risks of 
whether the institution could repay those funds in the event that the 
institution's eligibility under the title IV, HEA programs is 
terminated in the near term.
    With regard to the Department's request for comment, we are 
persuaded to maintain the proposed two-year threshold.
    With respect to the comment that, to protect as many students as 
possible, the Department should not exempt a public institution from 
the cohort default rate trigger, we note that while cohort default 
rates for all institutions are publicly available and can be used by 
students and parents in making enrollment decisions for particular 
institutions, the purpose of this trigger is to protect the Federal 
interest in the event an institution loses its eligibility for title 
IV, HEA funds in the coming year. In that circumstance for a public 
institution, we already have financial protection in the form of full 
faith and credit of the State to cover any liabilities that may arise 
(see the discussion under the heading ``Public Domestic and Foreign 
Institutions'').
    Changes: None.

Non-Title IV Revenue (90/10) Sec.  668.171(d)

    Comments: Under proposed Sec.  668.171(c)(5), a proprietary 
institution is not financially responsible if it does not derive at 
least 10 percent of its revenue from sources other than title IV, HEA 
program funds during its most recently completed fiscal year.
    Some commenters believed this trigger was unjustified, arguing that 
an institution's eligibility to participate in the title IV, HEA 
programs is not at risk after a one-year failure. The commenters stated 
that section 487(d)(2) of the HEA provides that no penalties are 
imposed on an institution until it loses title IV eligibility by 
failing the 90/10 revenue test for two consecutive years, and that the 
sanctions that are specified do not include the financial 
responsibility consequences proposed under this trigger. For these 
reasons, the commenters concluded that, lacking specific statutory 
authority, the Department should remove this trigger from the final 
regulations.
    Other commenters were concerned that institutions actively game the 
90/10 requirements by (1) delaying title IV disbursements until the 
next fiscal year; (2) combining locations that exceed the 90 percent 
revenue limit with those that do not, and (3) raising tuition, which 
forces students to take out private loans that increase revenue from 
non-title IV sources. The commenters believed that these gaming 
strategies are the reason that only a few institutions fail the 90/10 
revenue test each year (14 institutions for the 2013-14 reporting 
period) and urged the Department to limit the use of these strategies, 
recommending for example, that Department track for three years the 90/
10 compliance for each location included at the institution's request 
under a single PPA or that the Department should not grant those

[[Page 75997]]

requests when institutional 90/10 compliance is in question.
    Discussion: As we noted in the preamble to the NPRM, an institution 
that fails the 90/10 revenue test for one year, is one year away from 
losing its title IV eligibility. Under Sec.  668.28(c)(3), an 
institution that fails the revenue test must notify the Department of 
that failure no later 45 days after the end of its fiscal year. If the 
institution fails again in the subsequent fiscal year, it loses its 
eligibility for title IV, HEA funds on the day following the end of its 
fiscal year, not at the end of the 45-day reporting period. After the 
end of its fiscal year, the institution's ability to continue to make 
disbursements to enrolled students is severely limited under the 
provisions in Sec.  668.26. Consequently, in view of the institution's 
dependence on revenues from title IV, HEA funds that it is no longer 
eligible to receive, it is likely that the institution would close, 
possibly precipitously, leading to closed school discharges and program 
liabilities owed to the Department. These are the same outcomes that 
would result from an existential threat, such as a crippling lawsuit or 
loss of accreditation, for which financial protection is authorized 
under the financial responsibility provisions in section 498(c) of the 
HEA.
    Contrary to the commenters' assertion that there is no risk to an 
institution's eligibility after a one-year failure, the HEA 
contemplates that risk under section 487(d)(2)(B) by providing that 
after a one year failure, the institution automatically becomes 
provisionally certified and remains on that status for the following 
two years, unless it fails the 90/10 revenue test in the subsequent 
year and loses eligibility. Moreover, the Department's authority to 
establish 90/10 as a basis for determining whether an institution is 
financially responsible is anchored under the provisions in section 
498(c)(1) of the HEA, not the provisions governing the institution's 
eligibility under the 90/10 revenue provisions.
    With regard to the comments about institutions evading the 90/10 
requirements, we note that changes to these requirements are beyond the 
scope of this rulemaking. Administratively however, the Department will 
continue to diligently enforce the 90/10 requirements and work closely 
with the Office of the Inspector General to help ensure that 
institutions properly calculate their 90/10 rates.
    Changes: None.

Publicly Traded Institutions Sec.  668.171(e)

General
    Comments: Under proposed Sec.  668.171(c)(6), a publicly traded 
institution is not financially responsible if the SEC warns the 
institution that it may suspend trading on the institution's stock, the 
institution's stock is delisted involuntarily from the exchange on 
which it was traded, the institution disclosed in a report to the SEC 
that it is subject to a judicial or administrative proceeding, the 
institution failed to file timely a required report with the SEC, or 
the exchange on which the institution's stock is traded notifies the 
institution that it is not in compliance with exchange requirements.
    Commenters believed that the NPRM did not provide meaningful 
rationale for some of the provisions that the Department asserts 
require financial protection, pointing for example to an institution's 
failure to file a timely report with the SEC, or noncompliance with 
exchange requirements, and noting that the Department only suggested 
that such events could lead to institutional failure. In response to 
the Department's request for comment regarding how these triggers could 
be more narrowly tailored to capture only those circumstances that 
could pose a risk to an institution's financial health, the commenters 
offered that the final regulations should provide that in every 
instance where an SEC action occurs, the Department will only take 
action after it affords the institution a notice and hearing and 
thereafter makes a reasoned determination that the event is likely to 
result in a material adverse effect. The commenters further stated 
that, to be a triggering event, any SEC action should be a final, non-
appealable judgment or suspension and not merely a warning or 
notification. The commenters also stated that because many companies 
inadvertently and regularly miss a periodic filing deadline, the final 
regulations should require a finding of materiality, as applied to the 
delinquency of the filing, and the Department should consider whether 
the filing failure is an isolated incident or part of a pattern of 
conduct, and whether the missed filing was the fault of the 
institution.
    Similarly, in response to the Department's request for comment, 
other commenters identified the following situations that they believed 
would provide for a more appropriate set of triggers for publicly 
traded institutions:
    (1) The institution is in default on an obligation to make payments 
under a credit facility, or other debt instrument, and the default 
involves an amount in excess of 10 percent of the institution's current 
assets, and the default is not cured within 30 days;
    (2) An event of default has been declared by the relevant lender or 
trustee under any outstanding credit facility or debt instrument of the 
institution or its parent, including any bond indenture, and the 
default is not cured within 30 days; or
    (3) The institution or its parent declares itself insolvent, files 
a petition for reorganization or bankruptcy under any Federal 
bankruptcy statute, or makes an assignment for the benefit of 
creditors.
    The commenters believed that adopting the recommended triggers 
would enable the Department to efficiently identify those cases in 
which a publicly traded institution is in financial trouble, and would 
avoid conflating investor-facing disclosures or nonmaterial 
administrative matters (e.g., failure to timely file a required report, 
notification of non-compliance with exchange requirements) with 
reliable indicators of financial distress.
    Discussion: With regard to the suggestion that the Department apply 
these triggering events only when an SEC action is what the commenter 
describes as a final, non-appealable judgment or suspension, and not a 
warning or notification, doing so would further distance these events 
as early but significant indicators of serious financial distress. We 
understand that the warning is issued by the SEC only after repeated 
efforts have already been made to alert the delinquent party of the 
need to file, and despite these attempts, the registrant continues to 
fail to respond. We understand that the consequences of failure to file 
timely required reports after this warning include significant burdens 
should the institution wish to raise capital, and that not uncommonly, 
the reason a registrant becomes so delinquent as to be issued this 
warning is that the registrant has ceased operations. We are not 
capturing, or requiring contemporaneous reporting of, the actions and 
circumstances that give rise to an SEC or exchange action--information 
that may at an early stage forecast operational or financial 
difficulties--because that would be unmanageable and could lead to 
erroneous conclusions. Instead, we are relying on the conclusions 
reached by the SEC and the stock exchange that the actions taken by the 
institution warrant a significant and corresponding reaction.
    With regard to the proposal that the Department take action to 
impose financial protection based on an SEC or

[[Page 75998]]

exchange action only after providing the institution an opportunity for 
a hearing and a case-by-case evaluation of the significance of the 
particular event on which the SEC or exchange acted, we note that Sec.  
668.171(h)(3)(iv) provides the institution with an opportunity at the 
time it reports the event to demonstrate that the condition no longer 
exists, has been cured or, that it has insurance that will cover any 
and all debts and liabilities that arise at any time from that 
triggering event. The liabilities referred to here are those that arise 
from a precipitous closure of an institution, including, but not 
limited to losses from closed school discharges, and liabilities for 
grant and loan funds not accounted for as properly spent by the 
statutorily required compliance audit. If the Department takes an 
enforcement action based on this trigger, or any other automatic 
triggering events, to condition the continuing participation of the 
institution on providing the required financial protection, Sec.  
668.90(a)(3)(iii)(A) provides the institution a more formal opportunity 
to demonstrate these defenses. The event itself is of such significance 
that the Department considers only these defenses, and not contentions 
that the event itself is not grounds for requiring protection.
    While we appreciate the suggestions made by the commenters to 
streamline the triggers for publicly traded institutions, particularly 
with regard to making payments under a credit facility, as discussed 
more thoroughly under the heading ``Violation of Loan Agreement,'' we 
have made these provisions discretionary and they apply to all 
institutions. While we agree that some of the situations described 
would signal serious distress, under these regulations we will make 
those determinations on a case-by-case basis. As previously noted, if 
the lender files suit as a result of the delinquency, that suit would 
be considered under the private litigation assessment in Sec.  
668.171(c)(1)(ii).
    Changes: None.
Delisting
    Comments: With regard to the triggers pertaining to a warning from 
the SEC that it may suspend trading and the involuntary delisting of an 
institution's stock, some commenters found the correlation the 
Department was attempting to make between an institution's failure to 
comply with exchange requirements and its ability to meet its financial 
obligations troublesome.
    The commenters argued that, while a delisting is significant, 
correlating an institution's financial health to its delisting 
incorrectly assumes that the delisting is generated as a result of 
financial problems and the delisting will materially impact the 
institution's financial health. Even where the delisting is itself 
related to something that is measured in dollars, like a minimum bid 
price, that measure is not necessarily indicative of the health of an 
institution, as opposed to the market value of a share of the 
institution.
    Discussion: While the commenters are technically correct that an 
involuntary delisting does not necessarily mean that an institution has 
financial problems, it could equally or more likely mean that it does. 
Even worse, the delisting may be a prelude to bankruptcy. Generally 
speaking, financially healthy institutions are not involuntarily 
delisted. As discussed in the preceding comment, the regulations 
provide the institution ample informal and formal opportunities to show 
that the risks that the triggering event may cause have been removed by 
curing the event itself. These liabilities are those that ensue from a 
precipitous closure, as described above. An institution's financial 
viability under the Department's composite score methodology assesses, 
as explained earlier, the ability of the institution to borrow and 
access capital as needed. Delisting and SEC actions directly affect the 
ability of a publicly-traded institution to access capital. An 
institution may contend that the event on which the action was premised 
does not portend closure, but the action by the exchange or SEC 
unquestionably affects the ability of the institution to obtain 
financing, a critical aspect of financial viability. While the negative 
effect of that impairment may be difficult to quantify, and cannot 
immediately be assessed under the composite score methodology, that 
impairment warrants requiring financial protection.
    Changes: None.
SEC Filings Regarding Judicial or Administrative Proceeding
    Comments: With regard to judicial or administrative proceedings, 
some commenters noted that the SEC's requirements are designed to 
encourage disclosure of information to potential investors and 
cautioned that the proposed regulations may discourage those 
disclosures. The commenters believed that although the proposed 
reporting requirements under Sec.  668.171(d)(i) would permit an 
institution to explain why a particular litigation or suit does not 
constitute a material adverse event that would pose an actual risk to 
its financial health, a publicly traded institution that elects to make 
broad disclosures to the SEC and potential investors would be dependent 
on the Department agreeing with the institution's position. If the 
Department disagrees, the commenters opined that the institution would 
face a financial penalty (i.e., be required to submit a letter of 
credit) for a situation where the disclosure may not have been required 
by the SEC in the first place. Along similar lines, other commenters 
noted that the reporting provisions do not require the Department to 
act on any evidence provided by the institution, and do not specify 
what opportunity, if any, the institution would have to discuss these 
events with the Department. For these reasons, the commenters suggested 
that the Department should not implement regulations that would 
interfere with the primary purpose of SEC disclosures--to permit 
potential investors to make their own decisions about whether to invest 
in the institution.
    Similarly, other commenters believed this triggering event would 
run counter to the long-standing practice of publicly traded 
institutions generally erring on the side of disclosing legal and 
regulatory events to the public and their shareholders. More 
specifically, the commenters asserted that publicly traded institutions 
tend to over-disclose these events, particularly since the materiality 
of those events often cannot be reasonably determined at their onset.
    Discussion: We acknowledge that a judicial or administrative 
proceeding reported by an institution to the SEC may or may not be 
material. We believe that proceedings reported in SEC filings that seek 
substantial recovery but may not be meritorious pose a risk similar to 
the risk posed by non-governmental actions. The institution may succeed 
in dismissing such a suit, or at least testing its merit by moving for 
summary judgment or disposition. The institution may also have 
insurance that fully protects the institution from loss from the suit.
    Changes: We have added a new Sec.  668.171(c)(1)(ii) to treat all 
private party litigation as a triggering event only if the action 
survives a motion for summary judgment or disposition, or the 
institution has chosen not to file for summary judgment, and have 
amended Sec.  668.171(h) to enable the institution to demonstrate that 
all actual and potential losses stemming from that litigation are 
covered by insurance.
SEC Reports Filed Timely
    Comments: With respect to the trigger for filing timely SEC reports 
under proposed Sec.  668.171(c)(6)(iii), some commenters warned that 
the

[[Page 75999]]

Department should not assume that an institution is unable to meet its 
financial or administrative obligations and impose punitive actions 
based on a failure to meet SEC filing requirements. As an initial 
matter, the commenters argued that the proposed trigger is more 
stringent than the SEC's rules, which allow an institution to file a 
notification of late filing, that enables the institution to file the 
report by an extended deadline, and once filed the institution would be 
deemed to have timely filed the report. In addition, the commenters 
stated that an institution's failure to file a report may not 
necessarily reflect that the institution is unable to meet its 
financial or administrative obligations, because the report could be 
late for many reasons outside of financial problems at an institution, 
including the unavailability of an individual required to sign the 
report, an unforeseen circumstance with an institution's auditors, or 
the need to address a financial restatement done for technical reasons. 
Similarly, other commenters urged the Department to apply this trigger 
only where the filing would be considered late under SEC rules. The 
commenters explained that pursuant to SEC rules, an institution that 
fails to timely file a report must file a Form 12b-25, reporting the 
failure to file no later than one business day after the report was 
due. If the Form 12b-25 is properly filed, the institution will have 15 
additional calendar days to file an annual report or five additional 
calendar days to file a quarterly report. If the institution files the 
late report within the extended deadline, the SEC considers that the 
report was timely filed.
    Discussion: A late SEC filing, or failure to file, may precipitate 
an adverse action against an institution by the SEC or a stock 
exchange. For example, an AMEX or Nasdaq-listed institution that files 
a late SEC report is cited for failing to meet exchange requirements 
and will be required by the exchange to submit a plan for regaining 
compliance with listing requirements. The exchange may suspend trading 
on the institution's stock if it does not come into compliance with 
those requirements. Or, a late filing may limit the institution's 
ability to conduct certain types of registered securities offerings. In 
addition, capital markets tend to react negatively in response to late 
filings. All told, the consequences of late SEC filing may impact the 
institution's capital position or its ability to raise capital, and we 
believe that it remains a significant event to include as an automatic 
trigger.
    Changes: None.

Discretionary Triggering Events Sec.  668.171(g)

    Comments: Under proposed Sec.  668.171(c)(10), an institution is 
not financially responsible if the Secretary determines that there is 
an event or condition that is reasonably likely to have a material 
adverse effect on the financial condition, business, or results of 
operations of the institution, including but not limited to whether (1) 
there is a significant fluctuation in the amount of Direct Loan or Pell 
Grant funds received by the institution that cannot be accounted for by 
changes in those programs, (2) the institution is cited by a State 
licensing or authorizing agency for failing State or agency 
requirements, (3) the institution fails a financial stress test 
developed or adopted by the Secretary to evaluate whether the 
institution has sufficient capital to absorb losses that may be 
incurred as a result of adverse conditions, or (4) the institution or 
its corporate parent has a non-investment grade bond or credit rating.
    Commenters believed that the proposed discretionary triggers were 
unreasonable for several reasons. First, the commenters noted that the 
discretionary provisions do not afford institutions any opportunity to 
communicate with the Department regarding a possible materiality 
determination. Instead, it appeared to the commenters that the 
Department may determine unilaterally, and without engaging the school, 
that there is an event or condition that is reasonably likely to have a 
material adverse effect and proceed to demand financial protection, 
violating the school's due process. Moreover, the commenters argued 
that any standard of financial responsibility that does not permit the 
receipt and review of information from the school cannot produce 
consistent and accurate results and, as such, fails to satisfy the 
reasonability standard put into place by Congress.
    Second, the commenters noted that the Department did not define the 
term ``material adverse effect'' and made no mention of the concept in 
the preamble to the proposed regulations. The commenters asserted that 
the Department must define this term to ensure that the regulations are 
consistently applied, particularly where an institution could be 
significantly penalized (required to submit a letter of credit) pending 
the result of the determination.
    Third, the commenters argued that by requiring under proposed Sec.  
668.171(d) that an institution must report any automatic or 
discretionary trigger within 10 days, the proposed regulations are 
unworkable--because the discretionary triggers are not exhaustive, an 
institution would have an obligation to speculate as to the types of 
events the Department might determine would have a material adverse 
effect and report those events. Conversely, the commenters were 
concerned that the Department could argue that an institution's failure 
to report an event, that the Department might deem likely to have 
material adverse effect, is a failure to provide timely notice under 
Sec.  668.171(d), and grounds to initiate a proceeding.
    Fourth, the commenters argued that the six examples of events that 
the Department might consider ``reasonably likely'' to have a material 
adverse effect on an institution are vague, and asserted that the 
Department offered no factual support in the preamble for the notion 
that these events regularly, or even more often than not, lead to 
financial instability at an institution. The commenters stated that the 
only rationale the Department offers for including these six events is 
that each could, in theory, signal financial stress. For example, they 
noted that a citation from a State-authorizing agency for failing a 
State requirement could concern almost any aspect of an institution's 
operations. The commenters contended that routine citations occur with 
great frequency in annual visit reports and routine audits. Therefore, 
under the proposed regulations, an institution would be required to 
report every citation, without regard to materiality, frequency, or the 
relationship to the institution's financial health. According to the 
commenters, events such as ``high annual dropout rates,'' a 
``significant fluctuation'' in the amount of Federal financial aid 
funds received by an institution, an undisclosed stress test, and an 
adverse event reported on a Form 8-K with the SEC are equally 
problematic and vague. Commenters stated that it was unclear what these 
thresholds or events represent, how they would be evaluated, or how an 
institution would know that one has occurred and report it to the 
Department.
    Other commenters believed that the Secretary should not have open-
ended discretion to determine which categories of events or conditions 
would be financial responsibility triggers. Like other commenters, 
these commenters argued that as a practical matter it

[[Page 76000]]

would likely be impossible for an institution to comply with the 
reporting requirements in proposed Sec.  668.171(d) for any event or 
condition that is not specifically identified by the Secretary because 
the institution would have to guess which additional events or 
conditions might be of interest. Similarly, some commenters believed 
the discretionary triggers should be exhaustive with established 
parameters so that institutions know the events they must comply with 
and report to the Department.
    Some commenters believed that the discretionary triggers constitute 
an open invitation for litigation by anyone with an ``axe to grind'' 
with any school. The commenters were concerned that the Secretary could 
use the expanded authority under the discretionary triggers to take 
actions against institutions for any reason.
    Discussion: As a general matter, the discretionary triggers are 
intended to identify factors or events that are reasonably likely to, 
but would not in every case, have an adverse financial impact on an 
institution. Compared to the automatic triggers, where the impact of an 
action or event can be reasonably and readily assessed (e.g., claims, 
liabilities, and potential losses are reflected in the recalculated 
composite score), the materiality or impact of the discretionary 
triggers is not as apparent. The Department will have to conduct a 
case-by-case review and analysis of the factors or events applicable to 
an institution to determine whether one or more of those factors or 
events has an adverse financial impact. In so doing, the Department may 
request additional information or clarification from the institution 
about the circumstances surrounding the factors or events under review. 
If the Department determines that the factors or events have a material 
adverse effect on the institution's financial condition or operations, 
the Department notifies the institution of the reasons for, and 
consequences of, that determination. As for the comment that we should 
define ``material adverse effect,'' we do not intend to adopt a 
specific measure here, because identification of those events that 
cause such an effect is a particularized judgment.\59\ We disagree with 
the notion that it is inappropriate for the Department to determine 
which factors or events may be used as discretionary triggers, or that 
the list of factors and events in the regulations should be exhaustive. 
Each discretionary trigger rests on a particularized judgment that a 
factor or event has or demonstrates such a substantial negative 
condition or impact on the institution as to place continued operations 
in jeopardy.\60\ In this regard, as explained more fully under the 
heading ``Reporting Requirements,'' an institution is responsible for 
reporting only the actions and events specified in these regulations.
---------------------------------------------------------------------------

    \59\ Accounting rules do not set a specific figure for such 
effects. However, SEC regulations require the registrant to disclose 
resources the loss of which would have a material adverse effect on 
the registrant, and in that rule explicitly require the registrant 
to disclose an investment of 10 percent or more of company resources 
in an entity, 17 CFR 210.1-02(w), and identify any customer or 
revenue source that accounts for 10 percent or more of the 
registrant's consolidated revenues, if the loss of that revenue 
would constitute a material adverse effect. 17 CFR 229.101(c)(1)(i), 
(vii). While not defining material adverse effect, the selection of 
this threshold supports an inference that loss of this magnitude can 
be expected to constitute a material adverse effect. A popular 
characterization of the significance of such a loss states that 
material adverse effect is a term that commonly denotes an effect 
that
    . . . usually signals a severe decline in profitability and/or 
the possibility that the company's operations and/or financial 
position may be seriously compromised. This is a clear signal to 
investors that there is something wrong . . . Material adverse 
effect is not an early warning signal, but rather a sign that a 
situation has already deteriorated to a very bad stage. Investopedia 
www.investopedia.com/articles/analyst/112702.asp#ixzz4JKIpsbwk.
    \60\ The assessment would look to the factors identified in 
recent revisions to Financial Accounting Standards Board rules 
regarding the expectations regarding whether the entity's ability to 
continue as a going concern. FASB Standards Update, No. 2014-15, 
Presentation of Financial Statements--Going Concern (Subtopic 205-
40):
    205-40-55-2 The following are examples of adverse conditions and 
events that may raise substantial doubt about an entity's ability to 
continue as a going concern. The examples are not all-inclusive. The 
existence of one or more of these conditions or events does not 
determine that there is substantial doubt about an entity's ability 
to continue as a going concern. Similarly, the absence of those 
conditions or events does not determine that there is no substantial 
doubt about an entity's ability to continue as a going concern. 
Determining whether there is substantial doubt depends on an 
assessment of relevant conditions and events, in the aggregate, that 
are known and reasonably knowable at the date that the financial 
statements are issued (or at the date the financial statements are 
available to be issued when applicable). An entity should weigh the 
likelihood and magnitude of the potential effects of the relevant 
conditions and events, and consider their anticipated timing. a. 
Negative financial trends, for example, recurring operating losses, 
working capital deficiencies, negative cash flows from operating 
activities, and other adverse key financial ratios. b. Other 
indications of possible financial difficulties, for example, default 
on loans or similar agreements, arrearages in dividends, denial of 
usual trade credit from suppliers, a need to restructure debt to 
avoid default, noncompliance with statutory capital requirements, 
and a need to seek new sources or methods of financing or to dispose 
of substantial assets. c. Internal matters, for example, work 
stoppages or other labor difficulties, substantial dependence on the 
success of a particular project, uneconomic long-term commitments, 
and a need to significantly revise operations. d. External matters, 
for example, legal proceedings, legislation, or similar matters that 
might jeopardize the entity's ability to operate; loss of a key 
franchise, license, or patent; loss of a principal customer or 
supplier; and an uninsured or underinsured catastrophe such as a 
hurricane, tornado, earthquake, or flood.
---------------------------------------------------------------------------

    We address specific concerns and suggestions about the 
discretionary triggers in the following discussion for each factor or 
event. In addition, we have added pending borrower defense claims as a 
discretionary trigger because it is possible that an administrative 
action could cause an influx of borrower defense claims that we can 
expect to be successful, though that will vary on a case-by-case basis.
    Changes: None.

Discretionary Triggering Events

Bond or Credit Rating, Proposed Sec.  668.171(c)(11)

    Comments: Commenters argued that a non-investment grade bond or 
credit rating is not a reliable indicator of financial problems. The 
commenters stated that, because the rating assigned by a rating agency 
is a measure designed for the benefit of creditors concerned solely 
with pricing the institution's debt, a rating below investment grade 
does not necessarily mean that an institution cannot meet its financial 
obligations. Moreover, the commenters questioned how the Department 
would determine that an institution or its corporate parent had a non-
investment grade rating, since there are multiple rating agencies and 
the agencies may not necessarily assign the same rating to a particular 
institution or in the case where the institution or its corporate 
parent have multiple ratings, some of which are investment grade. The 
commenters stated that this financial structuring is not unusual and 
has no impact on the ability of the institution to meet its 
obligations. For these reasons, the commenters suggested that, if the 
Department retains bond or credit ratings as a triggering event, it 
should specify how those ratings are determined. In addition, the 
commenters were concerned that applying this trigger could potentially 
increase costs to institutions because, in an effort to avoid this risk 
of a non-investment grade rating, an institution may seek not to have a 
credit rating in the first place, so obtaining alternate financing 
could increase its costs of capital.
    Other commenters argued that assuming that schools with 
noninvestment grade bond ratings are somehow deficient is unwarranted. 
The commenters noted that the majority of nonprofit colleges and 
universities do not have a bond rating at all, since they have not 
issued public debt, citing the data provided by the Department in the

[[Page 76001]]

NPRM that shows that only 275 private institutions have been rated by 
Moody's (some others likely have used other rating agencies like Fitch 
or Standards & Poor). The commenters contended that institutions that 
have a rating are arguably in better financial condition than those 
that do not, so rather than being a trigger for additional scrutiny, 
the existence of a credit rating and outstanding public debt would, in 
itself, be an indication of financial responsibility. Further, the 
commenters noted that a bond rating seeks to assess the 
creditworthiness and risk of nonpayment over an extended time period--
typically 20 to 30 years--that is well beyond the much shorter 
timeframe contemplated by the financial responsibility regulations.
    Discussion: In considering the complexities and difficulties noted 
by the commenters in using and relying on bond or credit ratings, we 
are removing this triggering event.
    Changes: We have removed bond or credit ratings as a discretionary 
trigger.

Adverse Events Reported on Form 8-K, Proposed Sec.  668.171(c)(11)

    Comments: Commenters believed that the trigger regarding the 
reporting of adverse events on the SEC's Form 8-K is too narrow since 
it is not used to identify adverse events at non-publicly traded 
institutions and too broad since it would capture events reported on 
Form 8-K that are not indicative of an institution's financial health. 
Although the commenters acknowledged that it may be efficient to use 
existing disclosure channels to identify potential issues of concern, 
they nevertheless believed that it was unfair for the Department to 
impose burdens on publicly traded institutions, but not on other 
institutions that may be experiencing adverse events. In addition, the 
commenters stated that many events listed on Form 8-K have no bearing 
on an institution's ability to meet its financial obligations, so the 
Department should identify the events it considers to be adverse. Once 
identified, the commenters suggested that the Department could develop 
a broader list of adverse events that would be applicable to all 
institutions.
    Also, the commenters believed that, because of the proposed 
trigger, publicly traded institutions would have an incentive not to 
report events on Form 8-K that could potentially be adverse events, but 
in the ordinary course would have provided useful information to 
investors. In conclusion, the commenters feared that, without clear 
guidelines from the Department about what constitutes an adverse event, 
publicly traded institutions would have to make their own decisions as 
to whether to treat something as an adverse event. Commenters were 
concerned that, even where institutions make that decision in good 
faith, they could potentially be exposing themselves later to an action 
by the Department if the Department exercises its own judgment in 
hindsight.
    Similarly, other commenters believed that a number of events on 
Form 8-K have little or no relationship to the institution's continued 
capacity to operate or to administer the title IV, HEA programs. 
Instead of using a trigger based on Form 8-K reporting, the commenters 
suggested that the financial responsibility regulations should be 
focused on potential risks to the title IV, HEA programs and, as a 
related matter, institutional outcomes that are indicative of that 
risk.
    Discussion: While we are not convinced that some of the reportable 
items on Form 8-K will not have an adverse financial impact on an 
institution, we will not require an institution to report any Form-8K 
event because that information is otherwise publicly available to the 
Department. We may, however, evaluate the effect of an event reported 
in a Form 8-K as if it were a discretionary triggering event, on a case 
by case basis, or in light of the effect on an institution's composite 
score as applied under these regulations.
    Changes: We have removed the discretionary trigger regarding an 
adverse event reported by an institution on a Form 8-K under proposed 
Sec.  668.171(c)(10)(vii).

High Drop-Out Rates and Fluctuations in Title IV, HEA Funding

Drop-Out Rates Sec.  668.171(g)(4)
    Comments: Some commenters urged the Department to define how it 
will calculate high annual dropout rates and provide an opportunity for 
the pubic to comment on the methodology employed. The commenters noted 
that in the preamble to the NPRM, the Department stated that it uses 
high dropout rates to select institutions for program reviews, as 
described in 20 U.S.C. 1099c-1(a), and that ``high dropout rates may 
signal that an institution is employing high-pressure sales tactics or 
is not providing adequate educational services, either of which may 
indicate financial difficulties and result in enrolling students who 
will not benefit from the training offered and will drop out, leading 
to financial hardship and borrower defense claims'' (81 FR 39366 
(emphasis added)). Although the commenters agreed that those statements 
may be true, they argued that when the Department conducts a program 
review, it investigates whether high dropout rates are in fact signs of 
financial difficulties. Under the NPRM, the commenters surmised that 
the Department would have the discretion to impose a requirement to 
provide a letter of credit or other financial protection without any 
review of institutional practice or other investigation to find a 
causal connection between high dropout rates and financial 
difficulties, thus depriving the institution of fair process.
    Other commenters were concerned that this trigger is arbitrary 
because it is unlikely that a high dropout rate is related to a 
school's financial stability. The commenters pointed to a study 
published in December 2009 by Public Agenda showing that the most 
common reason students dropped out of school is because they needed to 
work. Other reasons cited in the study include: Needing a break from 
school, inability to afford the tuition and fees, and finding the 
classes boring or not useful. Based on this study and survey results 
from the Pew Research Center, the commenters concluded that the reasons 
students drop out of school typically have very little to do with 
school itself, and therefore suggested that the Department remove this 
triggering event.
    Some commenters argued that the use of the dropout rate as a 
trigger fails to account for the various missions that title IV 
institutions represent, or the extended time to graduation that many 
contemporary students face as they balance career, family and higher 
education. The commenters believed that establishing a dropout rate as 
a trigger for a letter of credit creates a perverse incentive for 
institutions to enroll and educate only those students who are most 
likely to succeed, instead of continuing to extend access to higher 
education to the broader population. In addition, the commenters 
believed that measures of academic quality are best left to 
accreditors, but if the Department chooses to take on this role, it 
should consider instead triggering a letter of credit if an 
institution's persistence rate decreases significantly between 
consecutive award years, or over a period of award years. The 
commenters believed this approach would account for the significant 
variances in mission and student body across higher education without 
potentially limiting access.

[[Page 76002]]

Fluctuations in Funding Sec.  668.171(g)(1)

    Commenters believed the proposed trigger for a significant 
fluctuation between consecutive award years, or a period of award 
years, in the amount of Pell Grant and Direct Loan funds received by an 
institution, is overly vague. The commenters noted that year-over-year 
fluctuations can occur when an institution decides to discontinue 
individual programs or close campus locations, often because those 
campuses or programs are under-performing financially even where the 
overall institution is financially strong and argued that because these 
are sound business decisions made in the long-term interests of the 
institution, they should not give rise to a letter of credit 
requirement.
    Some commenters believed that a decrease in total title IV 
expenditures should not trigger a letter of credit requirement because 
the decreases in the amount of title IV, HEA funds disbursed puts the 
Department at less risk of financial loss. In addition, the commenters 
stated that a decrease in title IV, HEA funding to a school is largely 
out of the school's control--it is usually a result of decreased 
enrollments or the Department's rulemaking actions.
    Other commenters agreed that big changes in the amount of financial 
aid received by an institution could be a sign that growth that is too 
fast, or an enrollment decline may signal a school is in serious 
trouble. The commenters argued, however, that at small schools, big 
percentage changes could simply be the result of small changes in the 
number of students. While the commenters were confident that the actual 
implementation of this rule would not result in the Department holding 
a small school accountable for what is a minor change, they believed 
the Department should clarify that the change in Federal aid would need 
to be large both in percentage and dollar terms as a way of proactively 
assuaging this concern.
    One commenter noted that the phrase ``significant fluctuation'' was 
not defined, but that the Department implied on page 39393 of its NPRM 
that it believes a reasonable standard would be a 25 percent or greater 
change in the amount of title IV, HEA funds a school receives from year 
to year, after accounting for changes in the title IV, HEA programs. 
The commenter urged the Department to clarify in the final regulations 
precisely what this phrase means so that institutions would know how to 
comply. Moreover, the commenter argued that the Department may be 
evaluating institutions by the wrong metric, stating that the for-
profit sector has seen six-fold enrollment growth over the past 25 
years where significant fluctuations in title IV, HEA program volume 
may be a reflection of that expansion. Said another way, a significant 
fluctuation in title IV, HEA program volume, without looking at 
important contextual clues, is insufficient to determine whether there 
is questionable conduct at the institution. In addition, the commenter 
warned that including significant fluctuation as a trigger may serve to 
deter institutional growth, since a large increase in enrollment would 
trigger the financial protection requirement even if that increase was 
perfectly legitimate.
    In addition, the commenter believed that, while the Department has 
a compelling interest in ensuring that institutions do not raise 
tuition unnecessarily to take advantage of title IV, HEA aid, the 
Department should try to address this problem in a way that does not 
discourage institutions from expanding their enrollment.
    For these reasons, the commenter suggested revising the trigger so 
it refers to a significant fluctuation in title IV, HEA program volume 
per aid recipient, not program volume overall. The commenters believed 
this approach would guard against increases in tuition designed to take 
advantage of the title IV, HEA programs while not penalizing 
institutions with rapid enrollment growth.
    Discussion: We intend to use the high drop-out rate and 
fluctuations in funding triggers only when we make a careful, reasoned 
analysis of the effect of any of these events or conditions on a 
particular institution, and conclude that the condition or event is 
likely to have a material adverse effect on the institution. An 
institution that challenges this determination may present an argument 
disputing this determination. If we are not persuaded, we will take 
enforcement action under 34 CFR part 668, subpart G to limit the 
institution's participation to condition further participation on 
supplying the financial protection demanded. The institution may obtain 
an administrative hearing to dispute the determination, and unlike with 
the automatic triggers, the institution may present and have considered 
both evidence and argument in opposition to the determination that the 
condition may constitute a material adverse effect, but also whether 
the amount of financial protection demanded is warranted.
    As noted in the introductory discussion of this section and noted 
by some commenters, the materiality or relevance of factors like 
dropout rates and fluctuations in funding must be evaluated on a case-
by-case basis in view of the circumstances surrounding or causes giving 
rise to what may appear to be excessive or alarming outcomes. In other 
words, what may be a high dropout rate or significant fluctuation in 
funding at one institution may not be relevant at another institution. 
In this regard, we appreciate the suggestions made by the commenters 
for how the Department could view or determine whether or the extent to 
which these factors are significant.
    While a case-by-case approach argues against setting bright-line 
thresholds, to mitigate some of the anxiety expressed by the commenters 
as to what may be a high dropout rate or fluctuation in funding, we may 
consider issuing guidance or providing examples of actual cases where 
the Department made an affirmative determination.
    Changes: None.

State or Agency Citations Sec.  668.171(g)(2)

    Comments: With respect to the discretionary trigger under proposed 
Sec.  668.171(c)(10)(ii), some commenters noted that because State 
agencies may issue citations for minor violations of State requirements 
and not subject an institution to any penalties, the Department should 
remove this triggering event. The commenters believed this triggering 
event would unnecessarily capture citations for minor violations, such 
as failure to update the institution's contact information. It would 
also capture violations for which the State agency has decided no 
penalty is necessary. The commenters questioned why the Department 
should substitute its judgment for that of the State agency and 
determine that an otherwise non-punitive citation is indicative of 
financial problems. In the alternative, the commenters suggested that 
the final regulations should provide that this trigger would only be 
invoked if an institution's failure to comply with State or agency 
requirements was material. In addition, the commenters suggested that 
the final regulations should define ``State licensing or authorizing'' 
agency in this context to mean only the primary State agency 
responsible for State authorization, not specialized State agencies, 
such as boards of nursing, that have responsibility for professional 
licensure and other matters that would not have a material impact on 
the overall financial condition of the institution.
    Other commenters recommend that the Department apply the State 
agency-

[[Page 76003]]

based trigger only if the citation by the State authorizing agency is 
final and relates to the same bases that can support a borrower defense 
claim. Or, because State agencies frequently cite institutions for 
findings of noncompliance that are remedied appropriately and timely, 
the commenters supported applying the trigger only if the State agency 
has initiated an action to suspend or terminate its authorization of 
the institution.
    Some commenters were concerned that the Department did not provide 
any evidence that would support that an institution that chooses to 
discontinue State approval for a single program at a single location 
would implicate the financial stability of an entire institution, much 
less a large institution with a wide range of programming and multi-
million dollar endowment.
    Discussion: The State agency-based trigger and other discretionary 
triggers are intentionally broad to capture events that may have an 
adverse financial impact on an institution. With regard to the comments 
that the Department should not require an institution to report State 
agency actions for events or violations (1) that the institution 
considers minor, (2) for which the agency did not penalize the 
institution, or (3) that are remedied timely, we believe that doing so 
under any of these circumstances defeats the purpose of the trigger. 
There is little or no reporting burden on an institution that is 
sporadically cited for a violation by a State agency, but where the 
institution is cited repeatedly the reporting burden is warranted 
because even if individual violations are minor, collectively those 
violations may signal a serious issue at the institution.
    A State licensing or authorizing agency, for the purpose of this 
trigger, includes any agency or entity in the State that regulates or 
governs (1) whether an institution may operate or offer postsecondary 
educational programs in the State, (2) the nature or delivery of those 
educational programs, or (3) the certification or licensure of students 
who complete those programs. In this regard, we disagree with the 
assertion that actions by a State agency responsible for professional 
licensure would never have a material impact on the financial condition 
of the institution. To the contrary, because the State agency enforces 
standards that restrict professional practice to individuals who, in 
part, satisfy rigorous educational qualifications, a citation or 
finding by the agency could impact how an institution offers or 
delivers an educational program.
    Finally, with regard to the comment about an institution 
voluntarily discontinuing State approval for a program at a particular 
location, we note that, unless the State cited the institution for 
discontinuing the program, this is not a reportable event.
    Changes: None.
    Comments: Some commenters believed that considering ``claims of any 
kind'' against an institution, in proposed Sec.  668.171(c)(1)(ii), 
would invite a broad set of claims that may not cause financial 
damages. Others objected to the apparent ability under proposed Sec.  
668.171(c)(10) to add other events or conditions as it wished without 
public comment. Commenters believed that proposed triggers do not focus 
just on fiscal solvency; rather, they assert, the proposed triggers 
include events not related to financial solvency: Accrediting agency 
actions, cohort default rates, and dropout rates. The commenters opined 
that the Department was inappropriately attempting to shift the 
emphasis of these regulations from financial oversight into much 
broader accountability measures and to insert the Federal government 
into institutional decision-making.
    Discussion: To the extent that the proposed regulations would have 
included events other than explicit claims, we are revising the 
regulations to include only events that pose an imminent risk of very 
serious financial impact. An institution that could lose institutional 
eligibility in the next year is indeed at serious risk of severe 
financial distress. Other events cited here we agree pose a risk only 
under particular circumstances, and should not be viewed as per se 
risks.
    Changes: Section 668.171 has been revised to make clear that 
accreditor sanctions and government citations, are considered, like 
high dropout rates, as triggering events only on a reasoned, case-by-
case basis under Sec.  668.171(g)(2) and (5).

Stress Test Sec.  668.171(g)(3)

    Comments: Commenters believed that a trigger based on the proposed 
stress test is redundant because the Department uses the existing 
composite score methodology as the primary means of evaluating the 
financial health of an institution. In addition, the commenters were 
concerned that the Department did not provide schools with enough 
information regarding what the financial stress test will be and if it 
will be developed through negotiated rulemaking. The commenters 
suggested removing the stress test as a trigger, but if the Department 
does implement a stress test, it should first be developed through 
negotiated rulemaking.
    Other commenters echoed the suggestion to develop the stress test 
through negotiated rulemaking, arguing that developing a test would not 
only be time consuming and complex, but have serious implications for 
institutions--all the reasons why institutions and other stakeholders 
should have an opportunity to provide their views and analyses.
    Some commenters argued that it was premature and unreasonable to 
include reference to a stress test, which has yet to be developed, and 
which schools have not had a chance to review and offer comment on.
    Discussion: We do not intend to replace the composite score 
methodology with a financial stress test. The stress test could be used 
to assess an institution's ability to deal with an economic crisis or 
adverse event under a scenario-based model, whereas the composite score 
methodology focuses primarily on actual financial performance over a 
fiscal year operating cycle.
    We certainly understand the community's desire to participate in 
any process the Department undertakes to develop a stress test, or 
evaluate adopting an existing stress test, but cannot at this time 
commit to a particular process. However, we wish to assure institutions 
and other affected parties that we will seek their input in whatever 
process is used.
    Changes: None.

Violation of Loan Agreement Sec.  668.171(g)(6)

    Comments: Under proposed Sec.  668.171(c)(4), an institution is not 
financially responsible if it violated a provision or requirement in a 
loan agreement with the creditor with the largest secured extension of 
credit to the institution, failed to make a payment for more than 120 
days with that creditor, or that creditor imposes more stringent loan 
terms or sanctions as a result of a default or delinquency event.
    Some commenters noted that because the largest secured extension of 
credit may be for a very small dollar amount, the Department should 
specify a minimum threshold below which a violation of a loan agreement 
is not a triggering event.
    Other commenters believed that a school that satisfies the 
composite score requirements should not be required to post a letter of 
credit relating to violations of loan agreements. The commenters 
cautioned that this provision could have the unintended impact of 
altering the relationship

[[Page 76004]]

between schools and their creditors because creditors would have 
additional leverage in negotiations regarding violations of loan 
agreements. The commenters believed that, because this additional 
leverage could potentially place a school's financial stability at risk 
where it otherwise was not, this triggering event should be deleted.
    Along the same lines, other commenters warned that the proposed 
loan agreement triggers would create significant leverage for banks 
that does not presently exist. The commenters opined that a bank 
potentially could threaten to trigger a violation of a loan agreement 
or obligation, thereby exercising inappropriate leverage over the 
institution and its operations to the detriment of its educational 
mission, students, and employees. The commenters believed this outcome 
would be a significant threat that the Department must consider this 
``countervailing evidence'' in rationalizing the reasonableness of this 
proposed trigger. See Am. Fed'n of Labor & Cong. of Indus. 
Organizations v. Occupational Safety & Health Admin., U.S. Dep't of 
Labor, 965 F.2d 962, 970 (11th Cir. 1992) (quoting AFL-CIO v. Marshall, 
617 F.2d 636, 649 n. 44 (D.C. Cir. 1979)).
    Other commenters agreed that, in certain circumstances, the 
violation of a loan agreement or other financial obligation may signal 
the need for financial protection. However, the commenters believed the 
proposed triggering events were overly broad and could result in 
financially sound institutions being regularly penalized. The 
commenters recommended that the Department revise the triggering events 
in two ways.
    First, the Department should include a materiality threshold in 
proposed Sec.  668.171(c)(4)(i) so that this provision is only 
triggered when a default is material and adverse to the institution. In 
addition, the commenters suggested that this provision should apply 
only to any undisputed amounts and issues that are determined by a 
final order after all applicable cure periods and remedies have 
expired. With regard to proposed Sec.  668.171(c)(4)(ii), because 
cross-defaults are prevalent in most material loan agreements, 
commenters suggested that the Department should focus on defaults that 
are material and adverse to the institution as a going concern, as 
opposed to narrowing the trigger to the institution's largest secured 
creditor.
    Second, commenters suggested that the language in proposed Sec.  
668.171(c)(4)(iii) should be revised to exclude events where the 
institution it permitted to cure the violation in a timely manner in 
accordance with the loan agreement. They noted that this type of 
``curing'' is a common occurrence and specifically contemplated in the 
agreements between the parties.
    Other commenters believed that the Department should include 
allowances for instances in which the creditor waives any action 
regarding a violation of a provision in a loan agreement, or the 
creditor does not consider the violation to be material. The commenters 
note that although the reporting requirements under proposed Sec.  
668.171(d)(3) permit an institution to notify the Department that a 
loan violation was waived by the creditor, it does not explicitly state 
that such a waiver would make the institution financially responsible. 
The commenters urged the Department to revise this provision to clearly 
state that a waiver of a term or condition granted by a creditor cures 
the triggering event so that financial protection is not required. 
According to the commenters, certified public accountants use this 
standard when assessing a school's ability to continue as a going 
concern--if a waiver is issued or granted by the creditor the certified 
public accountant does not mention this event in the school's audited 
financial statements because it is no longer an issue for the debtor.
    Some commenters believed that the proposed loan agreement 
provisions were too broad and would unnecessarily impact institutions 
that pose no risk. The commenters stated that loan agreements may 
include a number of events that are not related to the failure of the 
institution to make payments that trigger changes to the terms of the 
agreement, and in that case the proposed provisions would seem to 
capture the change in terms as a reportable event. The commenters noted 
that nonprofit institutions have access to and use variable rate loans, 
and that some nonprofit institutions have synthetically converted their 
variable rate interest borrowings into fixed rate debt by entering into 
an interest rate swap agreement. The commenters believed that, under 
these circumstances, it would be incorrect to assume that changes to 
the interest rates negatively impact the institution. Further, while 
the loan provision in the proposed regulations is narrower than the 
current one since it only applies to an institution's largest secured 
creditor, rather than all creditors, the commenters believed the 
Department should establish a materiality threshold and/or make a 
determination that any changes to the interest rate or other terms 
would have a material impact on the institution. In addition, the 
commenters noted that the exception provided under Sec.  668.171(d)(3), 
allowing the institution to show that penalties or constraints imposed 
by a creditor will not impact the institution's ability to meet its 
financial obligations, only applies if the creditor waived a violation 
and questioned whether the end result would be the same if the creditor 
did not waive the violation, but the penalties or changes to the loan 
nevertheless would not have an adverse impact.
    Discussion: In considering the comments regarding the materiality 
of loan violations, and whether the sanctions or terms imposed by a 
creditor as a result of a default or delinquency event are relevant or 
adverse, we are making the provisions in proposed Sec.  668.171(c)(4) 
discretionary triggers under Sec.  668.171(g)(6). We believe that 
evaluating a delinquency or default on a loan obligation under the 
discretionary triggers addresses the commenters' concerns that the 
Department should review or assess a loan violation on a case-by-case 
basis to determine whether that violation is material and sufficiently 
adverse to warrant financial protection. This case-by-case review 
eliminates the need to qualify or limit the scope of loan violations to 
the largest secured creditor. Moreover, making these discretionary 
triggers maintains the Department's objective of identifying and acting 
on early warning signs of financial distress. We expect that making the 
proposed provisions discretionary will abate the concerns raised by the 
commenters that an automatic action by the Department in response to a 
loan violation would prompt or create an unfair advantage for 
creditors, because that action is no longer certain. In addition, we 
note that if a creditor files suit in response to a loan violation, 
that suit is covered under the provisions in Sec.  668.171(c)(1)(ii) as 
an automatic triggering event.
    Changes: We have relocated the proposed loan agreement provision to 
Sec.  668.171(g)(6), reclassified those provisions as discretionary 
events, and removed the qualifier that the loan violation is for the 
largest secured creditor.

Borrower Defense Claims Sec.  668.171(g)(7)

    Comments: None.
    Discussion: After further consideration, the Department concluded 
that, in instances in which the Department can expect an influx of 
successful borrower defense claims as a

[[Page 76005]]

result of a lawsuit, settlement, judgment, or finding from a State or 
Federal administrative proceeding, we may wish to require additional 
protection. However, since such instances are fact-specific, we have 
decided to make such a trigger discretionary.
    Changes: We have added a new discretionary trigger in Sec.  
668.171(g)(8) relating to claims for borrower relief as a result of a 
lawsuit, settlement, judgment, or finding from a State or Federal 
administrative proceeding.

Reporting Requirements Sec.  668.171(h)

    Comments: Some commenters believed that the proposed mandatory 
reporting requirements under Sec.  668.171(d) are outside the scope of 
the Department's authority. The commenters argued that statutory 
provisions cited by the Department, that the Secretary has authority 
``to make, promulgate, issue, rescind, and amend rules and regulations 
governing the manner of operation of, and governing the applicable 
programs administered by, the Department,'' and that the Secretary is 
authorized ``to prescribe such rules and regulations as the Secretary 
determines necessary or appropriate to administer and manage the 
functions of the Secretary or the Department'' (20 U.S.C. 1221e-3), are 
``implementary rather than substantive,'' meaning that they ``can only 
be implemented consistently with the provisions and purposes of the 
legislation.'' New England Power Co. v. Fed. Power Comm'n., 467 F.2d 
425, 430 (D.C. Cir. 1972), aff'd, 415 U.S. 345 (1974) (citation 
omitted).
    Discussion: The Secretary cited 20 U.S.C. 1221e-3 as authority for 
revisions to 34 CFR 30.70, 81 FR 39407, and the repayment rate 
disclosures proposed as new Sec.  668.41(h). 81 FR 39371. As pertinent 
here, the Department cited as authority for the proposed changes to 
Sec.  668.171, which includes the new reporting requirements under 
Sec.  668.171(h), sections 487 and 498(c) of the HEA, 20 U.S.C. 1094 
and 1099c. Section 487 states that the Secretary ``notwithstanding any 
other provision of this title (title IV of the HEA), shall prescribe 
such regulations as may be necessary to provide . . . in matters not 
governed by specific program regulations, the establishment of 
reasonable standards of financial responsibility . . . including any 
matter the Secretary deems necessary to the sound administration of the 
financial aid programs, such as the pertinent actions of any owner, 
shareholder, or person exercising control over an eligible 
institution.'' 20 U.S.C. 1094(c)(1)(B). Section 498 states that the 
Secretary is to determine whether an institution is able to meet its 
financial obligations to all parties, including students and the 
Secretary, including adopting financial criteria ratios. 20 U.S.C. 
1099c(c). These provisions give the Secretary ample substantive 
authority to adopt regulations that require the institution to provide 
audited financial statements and other records needed to evaluate the 
financial capability of the institution. This authority is direct and 
specifically authorizes the required reporting by participating 
institutions, unlike the charge imposed by the Federal Power Commission 
in New England Power Co. v. Fed. Power Comm'n, cited by the commenter 
to support its view. The court there concluded that the Commission 
lacked authority to impose that charge on the industry member for costs 
incurred not for the benefit of the member but for the general public. 
New England Power Co. v. Fed. Power Comm'n, 467 F.2d 425, 427 (D.C. 
Cir. 1972), aff'd, 415 U.S. 345 (1974). Here, the HEA expressly 
authorizes the Secretary to adopt regulations governing the conditions 
for participation in the title IV, HEA programs, and in particular, the 
assessment of the institution's financial capability.
    Changes: None.
    Comments: Under the reporting requirements in proposed Sec.  
668.171(d), an institution must report any action or event identified 
as a trigger under Sec.  668.171(c) no later than 10 days after the 
action or event occurs. For three of the reportable actions or events--
disclosure of a judicial or administrative proceeding, withdrawal of 
owner's equity, and violations of loan agreements--the institution may 
show that those actions or events are not material or relevant.
    Commenters were concerned that the Department would not be bound to 
act or consider any evidence an institution would provide under 
proposed Sec.  668.171(d)(2) regarding the waiver of a violation of a 
loan agreement, or provide any opportunity to the institution to 
discuss the waiver. Moreover, the commenters were concerned that the 
waiver reporting provisions would permit the Department to disregard 
any such evidence if the creditor imposes additional constraints or 
requirements as a condition of waiving the violation, or imposes 
penalties or requirements. Absent a materiality modifier, the 
commenters believed that the waiver ``carve out'' would become 
meaningless. Ostensibly, the commenters feared that the Department 
could proceed to demand financial protection even if a creditor waived 
the underlying violation and the institution effectively demonstrated 
that the additional requirements imposed would only have a negligible 
impact on the institution's ability to meet current and future 
financial obligations. The commenters recommended that at a minimum, 
proposed Sec.  668.171(d)(2) should be modified to require a material 
adverse effect on the institution's financial condition.
    Other commenters believed that requiring institutions to report the 
widely disparate events reflected in the proposed triggering events 
within 10 days is unreasonable, particularly for large, decentralized 
organizations. The commenters believed that it was one thing to demand 
that type of prompt reporting on a limited number of items from 
institutions that already have been placed on heightened monitoring but 
quite different to require hyper-vigilance from all institutions. The 
commenters argued that various offices across the institution might be 
involved and have contemporaneous knowledge of the triggering events, 
but the individuals dealing with an unrelated agency action, a lawsuit, 
or a renegotiation of debt are unlikely to have a Department reporting 
deadline on the top of minds. Moreover, the commenters believed that 
individuals at an institution who are charged with maintaining 
compliance with Department regulations are unlikely to learn about some 
of these events within such a short period of time.
    Discussion: In view of these comments and other comments discussing 
the triggering events, we clarify in these final regulations the 
reporting requirement that applies to each triggering event. As shown 
below, an institution must notify the Department no later than:
    1. For the lawsuits and other actions or events in Sec.  
668.171(c)(1)(i), 10 days after a payment was required, a liability was 
incurred, or a suit was filed, and for suits, 10 days after the suit 
has been pending for 120 days;
    2. For lawsuits in Sec.  668.171(c)(1)(ii), 10 days after the suit 
was filed and the deadlines for filing summary judgment motions 
established, and 10 days after the earliest of the events for the 
summary judgments described in that paragraph;
    3. For accrediting agency actions under Sec.  668.171(c)(1)(iii), 
10 days after the institution is notified by its accrediting agency 
that it must submit a teach-out plan.
    4. For the withdrawal of owner's equity in Sec.  668.171(c)(1)(v), 
10 days

[[Page 76006]]

after the withdrawal is made. 5. For the non-title IV revenue provision 
in Sec.  668.171(d), 45 days after the end of the institution's fiscal 
year, as provided in Sec.  668.28(c)(3).
    6. For the SEC and exchange provisions for publicly traded 
institutions under Sec.  668.171(e), 10 days after the SEC or stock 
exchange notifies or takes action against the institution, or 10 days 
after any extension granted by SEC.
    7. For State or agency actions in paragraph (g)(2), 10 days after 
the institution is cited for violating a State or agency requirement;
    8. For probation or show cause actions under paragraph (g)(5), 10 
days after the institution's accrediting agency places the institution 
on that status; or
    9. For the loan agreement provisions in paragraph (g)(6), 10 days 
after a loan violation occurs, the creditor waives the violation, or 
imposes sanctions or penalties in exchange or as a result of the 
waiver. We note that the proposed loan agreement provisions are 
discretionary triggers in these final regulations, and as such 
facilitate a more thorough dialogue with the institution about waivers 
of loan violations and creditor actions tied to those waivers.
    We also are providing that an institution may show that a 
reportable event no longer applies or is resolved or that it has 
insurance that will cover the debts and liabilities that arise at any 
time from that triggering event.
    In addition, we are providing that an institution may demonstrate 
at the time it reports a State or Federal lawsuit under Sec.  
668.171(c)(1)(i)(B) that the amount claimed under that lawsuit exceeds 
the potential recovery. We stress that this option does not include any 
consideration of the merit of the government suit. It addresses only 
the situation in which the government agency asserts a claim that the 
facts alleged, if accepted as true, and the legal claims asserted, if 
fully accepted, could still not produce a recovery of the deemed or 
claimed amount for reasons totally distinct from the merit of the 
government suit. Thus, the regulations in some instances deem a suit to 
seek recovery of all tuition received by an institution, but the 
allegations of the complaint describe only a limited period, or a given 
location, or specific programs, and the institution can prove that the 
total amount of tuition received for that identified program, location, 
or period is smaller than the amount claimed or the amount of recover 
deemed to be sought.
    Changes: We have revised Sec.  668.171(h)(1) to specify the 
reporting requirements that apply to a triggering event, as described 
above. We have also provided in revised paragraph (g)(3) that an 
institution may show (1) that a reportable event no longer exists, has 
been resolved, or that it has insurance that will cover debts and 
liabilities that arise at any time from that triggering event; or (2) 
that the amount claimed in a lawsuit under Sec.  668.171(c)(1)(i)(B) 
exceeds the potential recovery the claimant may receive.

Public Domestic and Foreign Institutions Sec.  668.171(i)

Domestic Public Institutions
    Comments: Commenters were concerned that the proposed regulations 
would unfairly target private institutions, noting that public 
institutions would be exempt from the triggering events requiring 
letters of credit, even as recent events have shown that public 
institutions are not necessarily more financially stable than other 
institutions.
    Other commenters believed that the Department intended to exempt 
public institutions, as it currently does, from the financial 
responsibility standards, including the proposed triggering events, but 
the Department did not explicitly do so in the NPRM.
    Discussion: We rely, and have for nearly 20 years relied, on the 
full-faith and credit of the State to cover any debts and liabilities 
that a public institution may incur in participating in the title IV, 
HEA programs. Under the current regulations in Sec. Sec.  668.171(b) 
and (c), a public institution is not subject to the general standards 
of financial responsibility and is considered financially responsible 
as long as it does not violate any past performance provision in Sec.  
668.174. The Department has on occasion placed public institutions on 
heightened cash monitoring for failing to file required audits in a 
timely manner, but even then has never required a public institution to 
provide financial protection of any type because we already have it in 
the form of full-faith and credit. We would like to clarify that we are 
not changing long-standing policy for public institutions with these 
final regulations. In other words, the triggering events in Sec.  
668.171(c) through (g) of these regulations do not apply to public 
institutions.
    Changes: None.
Foreign Institutions
    Comments: Commenters believed that the actions and events that 
could trigger a letter of credit under Sec.  668.171(c) are not 
applicable to foreign institutions, and requested that foreign 
institutions be exempted from these regulations, at least until the 
composite score methodology is revised. In addition, the commenters 
reasoned that a foreign institution with thousands of students from the 
institution's home country and perhaps a few dozen U.S. students should 
not be required to post warnings for all of its students based on this 
U.S. regulatory compliance issue.
    Discussion: While we agree that some triggering events in 
Sec. Sec.  668.171(c) through (g) may not apply to foreign 
institutions, that circumstance does not justify exempting those 
institutions from the triggering events that do apply. In addition, we 
see no reason to grant a temporary exemption until the composite score 
methodology is revised because it is unlikely that accounting-based 
revisions to a financial statement-centered methodology will affect 
triggering events like lawsuits that are applied contemporaneously, or 
title IV, HEA program compliance requirements like cohort default rate 
and gainful employment. We note that foreign public institutions, like 
U.S.-based public institutions, are currently exempt, and continue to 
be exempt in these final regulations, from most of the general 
standards of financial responsibility, including the composite score.
    Changes: None.

Alternative Standards and Requirements Sec.  668.175

Provisional Certification Alternative Sec.  668.175(f)

Amount of Financial Protection Sec.  668.175(f)(4)

Cost of Letter of Credit
    Comments: One commenter stated that, years ago, letters of credit 
were both widely available and very inexpensive; it was not unusual for 
a bank to issue a small letter of credit on behalf of a client for no 
charge and without any collateral. However, the commenter stated that 
the bursting of the stock bubble in the late 1990s and the new rules 
regulating banks after the financial crisis has had a tremendous effect 
on the ability of banks to issue letters of credit, the price charged 
for them, and the amount of collateral required to issue one.
    According to the commenter, a $1,000,000 letter of credit that 
might have cost $5,000 to issue with no collateral 30 years ago now 
costs $10,000-$20,000 and requires $500,000 to $1,000,000 of cash to 
collateralize it. The commenter opined that while this is still 
relatively easy for the wealthiest

[[Page 76007]]

schools with the largest endowments to meet, it would place a 
tremendous burden on smaller schools, vocational schools, and schools 
that serve the poorest students in the poorest areas because it will 
tie up a significant portion of their cash as collateral. For these 
reasons the commenter urged the Department to accept alternatives to 
bank-issued letters of credit, noting that performance bonds are used 
widely in business to guarantee satisfactory performance of 
construction, services, and delivery of goods. The commenter stated 
that most States that have regulations to protect students from poorly 
run schools allow performance bonds already.
    According to the commenter, a performance bond guarantees the 
performance of a task on behalf of the client. In the case of a 
borrower defense, the Department is using the letter of credit to 
guarantee to successful completion of the education for which the 
Department issued title IV loans. By allowing performance bonds, 
according to the commenter, the Department could protect itself from 
poorly run schools that harm students without harming thinly 
capitalized schools by forcing them to purchase more expensive 
products. The commenter stated that a typical surety bond for 
$1,000,000 might cost $5,000-$15,000 and only require 25 percent 
collateral or less. This means that the schools get to keep more of 
their cash to better deliver education to students and the Department 
is still adequately protected against a claim from a closed school.
    Some commenters noted that the Department has the statutory 
authority under section 498(c)(3)(A) of the HEA to accept performance 
bonds and should use that authority because surety bonds cost far less 
than letters of credit and are equally secure.
    Other commenters were concerned that the cost of securing required 
letters of credit could be prohibitive and cause some schools to close. 
These and other commenters believed that schools are finding that it is 
increasingly more difficult to secure letters of credit because of high 
cost and the regulatory uncertainties facing the higher education 
sector. The commenters noted that these costs include fees to the 
lenders and attorneys each time the underlying credit facility is 
negotiated to expand the letters of credit (schools are required to pay 
their attorney's fees as well as lender attorney fees for these 
transactions). Moreover, the commenters stated that because of the 
Department's compliance actions against proprietary schools, many 
lenders will no longer lend to proprietary institutions. Therefore, if 
schools are forced to obtain large letters of credit they will need to 
turn to second or third tier lenders, or lenders who offer crisis 
loans, who will charge significant fees for these letters of credit.
    In view of the cost and financial resources needed to secure a 
letter of credit, some commenters believed that the Department should 
apply a cap of 25 percent on the amount of the cumulative letters of 
credit that a provisionally certified institution could be required to 
post under the revised regulations.
    Other commenters suggested that if a letter of credit is imposed 
for an accrediting agency trigger relating to closing a location, the 
letter of credit should be based on a percentage of the amount of title 
IV, HEA funds the closing location received, not a percentage of title 
IV, HEA funds received by the entire institution. The commenters 
reasoned that if the financial impact of the closing of the branch or 
additional location will have a material negative impact on the school, 
then the Department should set the letter of credit amount based on 10 
percent of the branch or additional location's title IV, HEA funds, 
arguing that this approach is straight-forward: Any liabilities that 
the school may incur resulting from the closure of a branch or 
additional location would relate only to the students attending the 
closing location. In contrast, the commenter believed that imposing the 
letter of credit based on the total title IV, HEA funds received by the 
school would be disproportionate to the financial impact of the 
potential student issues to which a letter of credit may relate. The 
commenters noted that the NPRM expressly recognized the cost of 
securing letters of credit and the difficulties a school may have in 
obtaining a letter of credit within 30 days. 81 FR 39368. If a school 
cannot secure a letter of credit within that timeframe, the Department 
would set aside title IV, HEA funds, which according to the commenters 
would almost assuredly have a catastrophic financial impact on the 
institution. Therefore, the commenters concluded that imposing a larger 
letter of credit on the school than is necessary will impose cost and 
financial burden on the school far greater than any possible benefits 
that the Department could obtain from the larger letter of credit, and 
will negatively impact students in the process.
    Discussion: With regard to the comment that the Department cap any 
cumulative letters of credit to 25 percent of amount that would 
otherwise be required, we believe setting an inflexible cap would 
defeat the purpose of requiring financial protection that is 
commensurate with the risks posed by one or more of the triggering 
events. The Secretary currently has the discretion to establish the 
amount of financial protection required for a particular institution, 
starting at 10 percent of the amount the title IV, HEA program funds 
the institution received in the prior award year, and that discretion 
is not limited by these regulations. As noted previously in this 
preamble under the heading ``Composite Score and Triggering Events,'' 
the amount of the financial protection required is based on a 
recalculated composite score of less than 1.0--the total amount of 
financial protection required is, at a minimum, 10 percent of the title 
IV, HEA funds the institution received during its most recently 
completed fiscal year, and such added amount as the Secretary 
demonstrates is warranted by the risk of liabilities with regard to 
that institution.
    We do not disagree with the general notion that the costs 
associated with a letter of credit have increased over time and that 
some institutions may not be able to secure, or may have difficulty 
securing, a letter of credit. We acknowledged this in the preamble to 
the NPRM and offered the set-aside as an alternative to the letter of 
credit. With regard to other alternatives, we are not aware of any 
surety instruments that are as secure as bank-issued letters of credit 
and that can be negotiated easily by the Department to meet the demands 
of protecting the Federal interests in a dependable and efficient 
manner. However, if surety instruments come to light, or are developed, 
that are more affordable to institutions than letters of credit but 
that offer the same benefits to the Department, we will consider 
accepting those instruments. To leave open this possibility, we are 
amending the financial protection requirements in Sec.  
668.175(f)(2)(i) to provide that the Department may, in a notice 
published in the Federal Register, identify acceptable surety 
alternatives or other forms of financial protection. We wish to make 
clear that the Department will not accept, or entertain in any way, 
surety instruments or other forms of financial protection that are not 
specified in these final regulations or that are not subsequently 
identified in the Federal Register. In this vein, the Department is 
continuing to examine generally the alternatives to a letter of credit 
to ensure that such alternatives strike a reasonable balance between 
protecting the interests of the taxpayers and the Federal Government 
and

[[Page 76008]]

providing flexibility to institutions, and is revising the regulations 
to provide that all alternatives to a letter of credit or a set-aside 
arrangement, including cash, will be permitted only in the Secretary's 
discretion.
    Lastly, as discussed previously throughout this preamble, an 
institution that can prove that it has sufficient insurance to cover 
immediate and potential debts, liabilities, claims, or financial 
obligations stemming from each triggering event, will not be required 
to provide financial protection of any kind.
    With regard to the amount of financial protection stemming from the 
teach-out trigger for closed locations under Sec.  668.171(c)(iv), by 
considering only closures of locations that cause the composite score 
to fall below a 1.0, we identify those events that pose a significant 
risk to the continued viability of the institution as a whole, and the 
financial protection needed should be based on the risk of closure and 
attendant costs to the taxpayer, not merely the expected costs of 
closed school discharges to students enrolled at the closed location.
    Finally, the Department has long had discretion, under current 
regulations, in setting the amount of the required financial 
protection, and we are revising Sec.  668.175(f)(4) to memorialize our 
existing discretion to require financial protection in amounts beyond 
the minimum 10 percent where appropriate.
    Changes: We have revised Sec.  668.175(f)(2)(i) to provide that the 
Secretary may identify acceptable surety instruments or other forms of 
financial protection in a notice published in the Federal Register. In 
each place in the regulations where we address acceptable forms of 
financial protection, we have revised the regulations to provide that 
alternatives to letters of credit and set-aside arrangements will be 
permitted in the Secretary's discretion. In addition, we have revised 
Sec.  668.175(f)(4) to provide the minimum amount of financial 
protection required, specifically to set 10 percent of prior year title 
IV, HEA funding as the minimum required protection amount, with a minor 
exception for institutions that do not participate in the loan program, 
and to authorize the setting of such larger added amount as the 
Secretary determines is needed to ensure that the total amount of 
financial protection provided is sufficient to fully cover any 
estimated losses, provided that the Secretary may reduce this added 
amount only if an institution demonstrates that this added amount is 
unnecessary to protect, or is contrary to, the Federal interest. We 
made a conforming change to Sec.  668.90(a)(3)(iii)(D).

Set-Aside Sec.  668.175(h)

    Comments: Commenters believed that the set-aside under proposed 
Sec.  668.175(h) as an alternative a letter of credit or cash would not 
be a viable option. The commenters argued that most schools rely on 
title IV, HEA funds for cash flow purposes, so administratively 
offsetting a portion of those funds would likely force many schools to 
close. Similarly, if a school is placed on Heightened Cash Monitoring 2 
(HCM2) or reimbursement because it cannot secure a letter of credit, 
the commenters asserted that the school would likely close because 
historically the Department and institutions have not been able to 
timely process funds under HCM2.
    Other commenters acknowledged the Department's concern about 
getting financial protection into place quickly, but believed that 90 
days would be a more reasonable timeframe. The commenters stated that 
under current conditions in the financial markets, even with the best 
efforts it is almost impossible to get a letter of credit approved 
within the proposed 30-day timeframe. Also, the commenters suggested 
that if the Department implements the set-aside because of a school's 
delay in providing the letter of credit, this section needs to allow 
for the set-aside agreement to be terminated once the school is able to 
provide the letter of credit.
    Other commenters agreed that the Department needs some way to 
obtain funds from institutions that fail to provide a letter of credit. 
The commenters believed, however, that the proposed set-aside 
provisions are overly generous in terms of time and amount. In 
particular, the commenters suggested the following changes:
    (1) Make set-aside amounts larger than letter of credit requests. 
An institution's inability to obtain a letter of credit may in and of 
itself be a warning sign that private investors do not trust the 
institution enough to be involved with it. Therefore, the commenters 
suggested that any amounts covered by the set-aside provision should be 
set at 1.5 times the size of a letter of credit. This would both 
encourage colleges to obtain letters of credit and also send a strong 
message that the set-aside is a last resort action.
    (2) Implement other limitations on colleges that cover letters of 
credit through set asides. According to the commenters, the set-aside 
is not the ideal way to get institutions to provide their financial 
commitments. Accordingly, they proposed that this provision should come 
with greater protections for students and taxpayers or, at the very 
least, include some sort of limitation on Federal financial aid that 
prevents the institution from increasing the number of Federal aid 
recipients at the school and potentially even considers not allowing 
for new enrollment of federally aided students. Absent such 
protections, commenters noted that schools may face perverse incentives 
where they are encouraged to grow enrollment as a way of meeting the 
set-aside conditions.
    (3) Lessen the time period for collecting set-aside amounts. 
Commenters noted that nine months is a long period of time for 
collecting amounts that an institution would otherwise be expected to 
provide in 30 days through a letter of credit. Nine months is also a 
long time in general--almost an entire academic year. Commenters stated 
that collecting the funds in this amount of time makes it possible for 
institutions to still enroll a large number of students and then run 
the risk of shutting down, and suggested that the Department shorten 
this time period to no more than half an academic year.
    Discussion: While a set-aside may not be an option for an 
institution that is unable to compensate for a temporary loss of a 
percentage of its title IV, HEA funding, either by using its own 
resources or obtaining some form of financing, it is unlikely that the 
institution has any other options. For other institutions with at least 
some resources, we believe the set-aside is a viable alternative.
    We disagree with the assertion that an institution is likely to 
close if it is placed on HCM2. Based on data available on the 
Department's Web site at https://studentaid.ed.gov/sa/about/data-center/school/hcm, approximately 60 percent of the institutions on HCM2 
as of March 2015 were still on that status as of June 2016.
    With regard to extending the time within which an institution must 
submit a letter of credit, we adopt in these regulations the 
Department's current practice of allowing an institution 45 days.
    In addition, we are providing in the final regulations that when an 
institution submits a letter of credit, the Department will terminate 
the corresponding set-aside agreement and return any funds held under 
that agreement. With regard to the comments that the Department should 
increase the amount of the set-aside or shorten the time within which 
the set-aside must be fully funded, we see no justification for

[[Page 76009]]

either action. The Department proposed the set-aside as an alternative 
for an institution that is unable to timely secure a letter of credit, 
so that inability cannot be used as a reason to increase the amount of 
financial protection under the set-aside arrangement. For the funding 
timeframe, the Department proposed nine months, roughly the length of 
an academic year, as a reasonable compromise between having financial 
protection fully in place in the short term and minimizing the 
consequences of reducing an institution's cash flow. We believe that 
shortening the funding timeframe may put unnecessary financial stress 
on an institution that would otherwise fulfill its obligations to 
students and the Department. We continue to analyze, and will publish 
in the Federal Register, the terms on which an institution may provide 
financial protection other than a letter of credit or set-aside 
arrangement.
    Changes: We have revised Sec.  668.175(h) to increase from 30 to 45 
days the time within which an institution must provide a letter of 
credit to the Department and provide that the Secretary will release 
any funds held under a set-aside if the institution subsequently 
provides the letter of credit or other financial protection required 
under the zone or provisional certification alternatives in Sec.  
668.175(d) or (f).

Provisional Certification (Section 668.175(f)(1)(i))

    Comments: Some commenters were concerned that the Department would 
place a school on provisional certification simply because of a 
triggering event in Sec.  668.171(c), such as the school's cohort 
default rate, 90/10 ratio, or D/E rates under the GE regulations. The 
commenters argued that the regulations covering these measures did not 
intend or contemplate their use as reasons for placing an institution 
on provisional certification, so schools should not be subject to 
additional penalties.
    Other commenters questioned whether the Department made a change in 
the applicability of the provisional certification alternative in Sec.  
668.175(f) that was not discussed in the NPRM. The commenters stated 
that it was unclear whether excluding the measures in Sec.  
668.171(b)(2) and (b)(3) from either zone alternative or the 
provisional certification alternatives in proposed Sec.  668.175(d) and 
(f) was intentional or if the reference to Sec.  668.171(b)(1) should 
just be Sec.  668.171(b). In addition, the commenters noted that only 
the provisional certification alternative in proposed Sec.  668.175(f) 
refers to the proposed substitutes for a letter of credit (cash and the 
set-aside), whereas both the NPRM and proposed Sec.  668.175(h), by 
cross-reference to Sec.  668.175(d), refer to the substitutes as 
applicable to the zone alternative.
    One commenter noted that the current regulations create multiple 
options for institutions with a failing financial responsibility score, 
but the terms between the zone and provisional certification 
alternatives are not sufficiently equal. The commenter also contended 
that the time limits associated with the alternatives are unclear. To 
address this, the commenter recommended the following changes to the 
current regulations.
    (1) Increase the minimum size of the initial letter of credit for 
institutions on provisional status.
    Currently, an institution choosing this option only has to provide 
a letter of credit for an amount that in general is, at a minimum, 10 
percent of the amount of title IV, HEA funds received by the 
institution during its most recently completed fiscal year, while an 
institution that chooses to avoid provisional certification must submit 
a 50 percent letter of credit. The commenter recognized that part of 
this difference reflects the bigger risks to an institution that come 
with being provisionally certified but believed the current gap in 
letters of credit is too large. The commenter recommended that the 
Department increase the minimum letter of credit required from 
provisionally certified institutions that enter this status after the 
final regulations take effect to 25 percent.
    (2) Automatically increase the letter of credit for institutions 
that renew their provisional status.
    The commenter stated that Sec.  668.175(f)(1) of the current 
regulations suggests that an institution may participate under the 
provisional certification alternative for no more than three 
consecutive years, whereas Sec.  668.175(f)(3) suggests that the 
Secretary may allow the institution to renew this provisional 
certification and may require additional financial protection.
    The commenter requested that the Department clarify the terms on 
which it will renew a provisional status. In particular, the commenter 
recommended that we require the institution, as part of any renewal, to 
increase the size of the letter of credit to 50 percent of the 
institution's Federal financial aid. This amount would align with the 
current requirements for an institution with a failing composite score 
that does not choose the provisional certification alternative and, 
according to the commenter, would reflect that an institution has 
already spent a great deal of time in a status that suggests financial 
concerns.
    (3) Limit how long an institution may renew its provisional status.
    The commenter stated that Sec.  668.175(f)(3) of the current 
regulations suggests an institution could potentially stay in 
provisional status forever. The commenter asked the Department to place 
a time limit on these renewals that would ideally be no longer than the 
period during which institutions can continue to participate in the 
title IV, HEA programs while subject to other conditions under the 
Department's regulations, which tends to be three years. However, the 
commenter believed that even six years in provisional status may be an 
unacceptably long amount of time.
    Discussion: Contrary to the comments that the current cohort 
default rate, 90/10, and GE regulations do not contemplate provisional 
certification, we note the 90/10 and cohort default rate provisions do 
just that after a one- or two-year violation of those standards. In 
addition, we clarify that an institution under either the zone or 
provisional certification alternative may provide a letter of credit 
or, in the Secretary's discretion, provide another form of financial 
protection in a form or under terms or arrangements that will be 
specified by the Secretary or enter into a set-aside arrangement. The 
set-aside arrangement is not available to an institution that seeks to 
participate for the first time in the title IV, HEA programs or that 
failed the financial responsibility standards but seeks to participate 
as a financially responsible institution, because in either case the 
institution must show that it is financially responsible. That is, the 
institution must show that it has the financial resources to secure, or 
a bank is willing to commit the necessary resources on behalf of the 
institution to provide, a letter of credit. For the references to the 
general standards and triggering events, an institution that fails the 
general standards under Sec.  668.171(b)(1) or (3), as reflected in the 
composite score or the triggering events under Sec.  668.171(c), or no 
longer qualifies under the zone alternative, is subject to the minimum 
financial protection required under Sec.  668.175(f). With respect to 
the numerous changes the commenter proposed for how the Department 
should treat institutions on provisional certification, since we did 
not propose any changes to the provisional certification requirements 
under Sec.  668.175(f) or Sec.  668.13(c), or to

[[Page 76010]]

the long-standing minimum letter of credit requirements, the suggested 
changes are beyond the scope of these regulations.
    Changes: None.

Financial Protection Disclosure

General

    Comments: One commenter asserted that the proposed financial 
protection disclosure requirements exceed the Department's statutory 
authority because the financial responsibility provisions in the HEA, 
unlike other provisions of the Act, do not mention disclosures. The 
commenter maintained that such omissions must be presumed to be 
intentional, since Congress generally acts intentionally when it uses 
particular language in one section of the statute but omits it from 
another.
    Discussion: We do not agree with the commenter. The financial 
protection disclosure requirements do not conflict with the financial 
responsibility provisions in the HEA. Furthermore, the lack of specific 
mention of such disclosures in the provisions of the HEA related to 
financial responsibility does not preclude the Department's regulating 
in this area. Courts have recognized that the Department under its 
general rulemaking authority may require disclosures of information 
reasonably considered useful for student consumers.\61\
---------------------------------------------------------------------------

    \61\ See, e.g., Ass'n of Private Colleges & Universities v. 
Duncan, 870 F. Supp. 2d 133 (D.D.C. 2012)(Department has broad 
authority ``to make, promulgate, issue, rescind, and amend rules and 
regulations governing the manner of operation of, and governing the 
applicable programs administered by, the Department.'' 20 U.S.C. 
1221e-3 (2006); see also id. Sec.  3474 (``The Secretary is 
authorized to prescribe such rules and regulations as the Secretary 
determines necessary or appropriate to administer and manage the 
functions of the Secretary or the Department.''). The financial 
protection disclosures fall comfortably within that regulatory 
power.
---------------------------------------------------------------------------

    As noted above, the Department continues to assert both its 
authority to require disclosures related to financial responsibility 
and the usefulness of those disclosures for student consumers. However, 
in the interest of clarity and ensuring that disclosures are as 
meaningful as possible, we have made several changes to proposed Sec.  
668.41(i). Under the proposed regulations, institutions required to 
provide financial protection to the Secretary must disclose information 
about that financial protection to enrolled and prospective students. 
These final regulations state that the Department will rely on consumer 
testing to inform the identification of events for which a disclosure 
is required. Specifically, the Secretary will consumer test each of the 
events identified in Sec.  668.171(c)-(g), as well as other events that 
result in an institution being required to provide financial protection 
to the Department, to determine which of these events are most 
meaningful to students in their educational decision-making. The 
Department expects that not all events will be demonstrated to be 
critical to students; however, events like lawsuits or settlements that 
require financial protection under Sec.  668.171(c)(1)(i) and (ii); 
borrower defense claims that require financial protection under Sec.  
668.171(g)(7); and two consecutive years of cohort default rates of at 
least 30 percent, requiring financial protection under Sec.  668.171(f) 
are likely to be of more relevance to students. Findings resulting from 
the Department's administrative proceedings are included among these 
triggering events. The issue of students being ill-informed about 
ongoing lawsuits or settlements with their institutions was raised by 
students, particularly Corinthian students, during negotiated 
rulemaking, as well as by commenters during the public comment period. 
We also believe that students will have a particular interest in, and 
deserve to be made aware of, instances in which an institution has a 
large volume of borrower defense claims; this may inform their future 
enrollment decisions, as well as notify them of a potential claim to 
borrower defense they themselves may have. Finally, we believe that 
cohort default rate is an important accountability metric established 
in the HEA, and that ability to repay student loans is of personal 
importance to many students. Any or all of these items may be 
identified through consumer testing as important disclosures.
    Changes: We have revised Sec.  668.41(i) to clarify that all 
actions and triggering events that require an institution to provide 
financial protection to the Department will be subject to consumer 
testing before being required for institutional disclosures to 
prospective and enrolled students.
    Comments: A few commenters expressed strong overall support for 
requiring disclosures to prospective and enrolled students of any 
financial protection an institution must provide under proposed Sec.  
668.175(d), (f), or (h). The commenters cited the significant financial 
stake an institution's students have in its continued viability, and a 
resulting right to be apprised of financially related actions that 
might affect that viability.
    However, some commenters who supported the proposed requirements 
raised the concern that unscrupulous institutions might intentionally 
attempt to undermine the disclosures by burying or disguising them. 
Accordingly, those commenters suggested that the Department should 
prescribe the wording, format, and labeling of the disclosures. Other 
commenters expressed disappointment that the proposed regulations do 
not require institutions to deliver financial protection disclosures to 
prospective students at the first contact with those students, and 
strongly supported including such a requirement in the final 
regulations. Though acknowledging several negotiators' objections that 
establishing a point of first contact would prove too difficult, one 
commenter was unconvinced, and asserted the importance of requiring 
delivery of critical student warnings at a point when they matter most. 
The same commenter found the proposed regulatory language on financial 
protection disclosures to be vague, and requested clarification as to 
whether proposed Sec.  668.41(h)(7) (requiring institutions to deliver 
loan repayment warnings in a form and manner prescribed by the 
Secretary) applies to financial protection disclosures as well. The 
commenter further asserted that information regarding financial 
protection is even more important to consumers than repayment rates, 
and therefore institutions' promotional materials should be required to 
contain financial protection disclosures in the same way that the 
proposed regulations require such material to contain repayment rate 
warnings.
    Finally, some commenters urged that, notwithstanding the proposed 
financial protection disclosures required of institutions, the 
Department should itself commit to disclosing certain information about 
institutions that are subject to enhanced financial responsibility 
requirements. Specifically, the commenters suggested that the 
Department disclose the amount of any letter of credit submitted and 
the circumstances that triggered the enhanced financial responsibility 
requirement.
    For several reasons described in this section, many commenters 
opposed either the concept of requiring institutions to make financial 
protection disclosures, or the way in which such disclosures are 
prescribed under the proposed regulations. One commenter suggested 
removing financial protection disclosure requirements solely on the 
grounds that students will neither take notice of nor care about this 
information. The commenter expressed the belief that most people do not 
really know what a letter of credit is, and that

[[Page 76011]]

therefore informing them of an institution's obligation to secure such 
an instrument would only cause confusion.
    Discussion: We thank those commenters who wrote in support of the 
proposed financial protection disclosures. In response to the commenter 
who raised concerns about unscrupulous institutions attempting to 
undermine the proposed disclosures and warnings, including by burying 
or disguising them, we share those concerns and drafted the applicable 
regulatory language accordingly. Section 668.41(i)(1) of the final 
regulations requires that an institution disclose information about 
certain actions and triggering events (subject to and identified 
through consumer testing) it has experienced to enrolled and 
prospective students in the manner described in paragraphs (i)(4) and 
(5) of that section, and that the form of the disclosure will be 
prescribed by the Secretary in a notice published in the Federal 
Register. Before publishing that notice, the Secretary will also 
conduct consumer testing to help ensure the warning is meaningful and 
helpful to students. This approach both holds institutions accountable 
and creates flexibility for the Department to update warning 
requirements, including specific language and labels, as appropriate in 
the future. Based on these comments, and the comment expressing 
confusion as to which of the delivery requirements in this section 
apply to financial protection disclosures, we have revised Sec.  
668.41(i) to make the requirements that apply to the actions and 
triggering events disclosure and the process by which the language of 
the disclosure will be developed and disseminated more explicit.
    While mindful of the potential benefit to prospective students of 
receiving disclosures early, we are not convinced that requiring 
institutions to deliver such disclosures at first contact with a 
student is necessary or efficacious. In many cases and at certain types 
of institutions, it is impractical if not impossible to isolate the 
initial point of contact between a student and an institutional 
representative. Such a requirement would place a significant burden on 
compliance officials and auditors as well as on institutions. Section 
668.41(i)(5) of the final regulations requires institutions to provide 
disclosures to prospective students before they enroll, register, or 
enter into a financial obligation with the institution. We believe this 
provides prospective students with adequate advance notice.
    Regarding whether requirements in the proposed regulations 
pertaining to the delivery of loan repayment warnings to prospective 
and enrolled students apply to financial protection disclosures as 
well, we are revising the regulations to separately state the 
requirements for loan repayment warnings and financial protection 
disclosures. Section Sec.  668.41(i) states that, subject to consumer 
testing as to which events are most relevant to students, an 
institution subject to one or more of the actions or triggering events 
identified in Sec.  668.171(c)-(g) must disclose information about that 
action or triggering event to enrolled and prospective students in the 
manner prescribed in paragraphs (i)(4) and (5).
    However, the actions and triggering events disclosures are not 
required to be included in an institution's advertising and promotional 
materials. We concur with the commenter that such financial protection 
disclosures will provide critical information to students, but maintain 
that delivery of those disclosures to students through the means 
prescribed in revised Sec.  668.41(i)(4) and (5), and posting of the 
disclosures to the institution's Web site as included in revised Sec.  
668.41(i)(6), are most appropriate for this purpose. The loan repayment 
warning provides information on the outcomes of all borrowers at the 
institution, whereas the financial protection disclosure pertains 
directly to the institution's compliance and other matters of financial 
risk. We believe this type of disclosure is better provided on an 
individual basis, directly to students, and that it may require a 
longer-form disclosure than is practicable in advertising and 
promotional materials.
    Regarding the commenters' suggestion that the Department itself 
disclose certain information about institutions subject to enhanced 
financial responsibility requirements, we understand the value of this 
approach, especially with respect to uniformity and limiting the 
opportunity for unscrupulous institutions to circumvent the 
regulations. However, we remain convinced that schools, as the primary 
and on-the-ground communicators with their students, and the source of 
much of the information students receive about financial aid, are well-
placed to reach their students and notify them of the potential risks 
of attending that institution. We do not believe there are any 
practical means through which the Department might similarly convey to 
individual students the volume of information suggested by commenters. 
Nevertheless, we intend to closely monitor the way in which 
institutions comply with the actions and triggering events disclosure 
requirements, and may consider at some point in the future whether the 
Department should assume responsibility for making some or all of the 
required disclosures. Additionally, the Department may, in the future, 
consider requiring these disclosures to be placed on the Disclosure 
Template under the Gainful Employment regulations, to streamline the 
information flow to those prospective and enrolled students.
    We respectfully disagree with the commenter who suggested removing 
the financial protection disclosure requirements on the grounds that 
students will neither take notice of nor care about this information. 
Some of the information conveyed in the disclosures would undoubtedly 
be of a complex nature. We also recognize that many people have limited 
familiarity with financial instruments such as letters of credit. For 
that reason, and to minimize confusion, we proposed consumer testing of 
the disclosure language itself, in addition to consumer testing of the 
actions and triggering events that require financial protection, to 
ensure that the disclosures are meaningful and helpful to students. As 
discussed above, in the final regulations we are revising proposed 
Sec.  668.41(i) to require consumer testing prior to identifying the 
actions and/or triggering events for financial protection that require 
disclosures. We believe this change will result in disclosures that are 
more relevant to students, and that relate directly to actions and/or 
events that potentially affect the viability of institutions they 
attend or are planning to attend. In keeping with the intent of the 
proposed regulations to ensure that disclosures are meaningful and 
helpful to students, the final regulations retain the use of consumer 
testing, not only in determining the language to be used in such 
disclosures but also the specific actions and triggering events to be 
disclosed.
    Changes: We have revised Sec.  668.41(i) to require consumer 
testing of disclosures of the actions and triggering events that 
require financial protection under Sec.  668.171(c)-(g).
    Comments: Several commenters contended that the proposed 
regulations inappropriately equate financial weakness with lack of 
viability, and would require institutions to make disclosures that are 
misleading or untrue. For example, an institution that is financially 
responsible may experience a triggering event that nevertheless 
requires the institution to disclose to students that it is financially 
at risk. In the opinion of one

[[Page 76012]]

commenter, this constitutes compelling untrue speech and violates the 
First Amendment.
    Echoing this overall concern, one commenter expressed the belief 
that warnings based on triggering events that have not been rigorously 
proven to demonstrate serious financial danger would destroy an 
institution's reputation based on insinuation, not fact. The commenter 
proposed that an institution should have the opportunity to demonstrate 
that it is not in danger of closing before requiring disclosures.
    Strenuously objecting to financial protection disclosures, one 
commenter described the relationship between some of the triggering 
events listed in Sec.  668.171(c) and the institution's value to 
students or its financial standing as tenuous. The commenter further 
argued that the ``zone alternative'' found in current Sec.  668.175(d) 
recognizes the potential for an institution to be viable in spite of 
financial weakness; and that the proposed regulations weaken the zone 
alternative.
    A commenter, although acknowledging that students should be made 
aware of some triggering events, took particular exception to the 
Department's assertion that students are entitled to know about any 
event significant enough to warrant disclosures to investors, 
suggesting that SEC-related disclosures are not a reliable basis on 
which to require disclosures to students. In support of this position, 
the commenter noted that SEC disclosure requirements may or may not 
indicate that a publicly traded institution will have difficulty 
meeting its financial obligations to the Department, because such 
disclosures serve a different purpose, namely to assist potential 
investors in pricing the publicly traded institution's securities. The 
commenter stated that linking financial protection disclosures to SEC 
reporting may create false alarms for students and cause them to react 
impulsively.
    Discussion: We do not agree that the proposed regulations either 
inappropriately equate financial weakness with lack of viability, or 
require institutions to issue misleading or untrue disclosures.
    Under the regulations, an institution is required to provide 
financial protection, such as an irrevocable letter of credit, only if 
that institution is deemed to be not financially responsible because of 
an action or event described in Sec.  668.171(b). As described in the 
NPRM, we believe that the factors necessitating an institution to 
provide financial protection could have a significant impact on a 
student's ability to complete his or her education at an institution.
    However, we recognize that not all of the actions and triggering 
events for financial protection will be relevant to students. 
Therefore, we have revised the requirement to clarify that the 
Secretary will select particular actions and events from the new 
triggers specified in Sec.  668.171(c)-(g), as well as other events 
that result in an institution being required to provide financial 
protection to the Department, based on consumer testing. The events 
that are demonstrated to be most relevant to students will be published 
by the Secretary, and schools subject to financial protection 
requirements for those events will be required to make a disclosure, 
with language to be determined by the Secretary, to prospective and 
enrolled students about the event. In addition to making required 
disclosures more useful and understandable to students, while 
accurately reflecting concerns about the institution's financial 
viability, this change will ensure that the action or triggering events 
behind the disclosure are relevant to students.
    As the actions and triggering events identified in proposed Sec.  
668.171(c) may affect an institution's ability to exist as a going 
concern or continue to deliver educational services, we continue to 
believe that, having made a substantial investment in their collective 
educations, students have an absolute interest in being apprised of at 
least several of these actions and events. This is not, as the 
commenter suggests, destruction of an institution's reputation by 
insinuation in place of facts, but rather the providing of factual 
information to students on which they can make a considered decision 
whether to attend or continue to attend that institution.
    We agree with the commenter that noted that the purposes of 
disclosures to investors required by the SEC and these proposed 
disclosures are different in some respects. As discussed under 
``Automatic Triggering Events,'' we are revising the triggers in Sec.  
668.171(c) to ensure that the triggers, including the proposed triggers 
that were drawn from SEC disclosure requirements, are tailored to 
capture events that are most relevant to an institution's ability to 
provide educational services to its students. With these changes, we 
believe that each of these triggers and the related disclosure will 
serve the Department's stated purpose.
    We understand the commenters' concern that some students may draw 
undesirable or even erroneous conclusions from the disclosures or act 
impulsively as a result of the disclosures. As students must decide for 
themselves the value of any institution and the extent to which that 
value is affected by the event or condition that triggered the 
disclosure, there might always be some subjectivity inherent to an 
individual's reading of the required disclosure. However, we believe 
the benefit to those students in being apprised of actions or events 
that might affect an institution's viability outweighs this potential 
concern. Moreover, as previously discussed, the Department will conduct 
consumer testing to ensure that both the events that result in 
institutions being required to provide financial protection to the 
Department, as well as the language itself, is meaningful and helpful 
to students before requiring disclosures of those events. Our intent is 
for the required disclosures to convey accurate, important information.
    Finally, with regard to the suggestion made by one commenter that 
institutions be afforded the opportunity to demonstrate that they are 
not in imminent danger of closing before having to provide financial 
protection and the accompanying financial protection disclosures, as 
discussed above under ``Reporting Requirements,'' we are revising Sec.  
668.171(h) to permit an institution to demonstrate, at the time it 
reports a triggering event, that the event or condition no longer 
exists, has been resolved or that it has insurance that will cover any 
and all debts and liabilities that arise at any time from that 
triggering event. If such a demonstration is successfully made, the 
institution will not be required to provide financial protection, and 
will not be subject to the financial protection disclosure requirement.
    We agree with the commenter who pointed out that the ``zone 
alternative'' in current Sec.  668.175(d) recognizes the potential for 
an institution to be viable in spite of financial weakness, but we do 
not concur with the assertion that the regulations would weaken the 
zone alternative. The zone alternative is specific to an institution 
that is not financially responsible solely because the Secretary 
determines its composite score is less than 1.5 but at least 1.0. Such 
an institution may nevertheless participate in the title IV, HEA 
programs as a financially responsible institution under the provisions 
of the zone. We are not proposing to change current regulations related 
to the zone alternative. Participation under the zone alternative is 
not an action or triggering event and would, therefore, not result in 
an institution having to make a disclosure.

[[Page 76013]]

    Changes: We have revised Sec.  668.41(i) to require consumer 
testing of disclosures of the actions and triggering events that 
require financial protection under Sec.  668.171(c)-(g).
Scope of the Disclosure Requirement
    Comments: Several commenters requested clarification as to the 
scope of the financial protection disclosure requirements. One 
commenter expressed concern about proposed Sec.  668.41(i), which 
stated that an institution required to provide financial protection to 
the Secretary such as an irrevocable letter of credit under Sec.  
668.175(d, or to establish a set-aside under Sec.  668.175(h), must 
provide the disclosures described in Sec.  668.41(i)(1)-(3). The 
commenter contended that it is not clear whether the disclosure 
requirement pertains only to financial protections resulting from the 
new triggers in the proposed regulations, or whether the disclosures 
would be required for any financial protections, including those 
required under existing financial responsibility standards, such as the 
50 percent letter of credit provided under current Sec.  668.175(c). 
The commenter added that when an institution provides a letter of 
credit pursuant to current Sec.  668.175(b) and (c), it qualifies as a 
financially responsible institution, and thus there should be no need 
for disclosures in these situations. However, the commenter asserted 
that the Department's frequent use of the undefined phrase ``financial 
protection,'' throughout Sec.  668.175, has resulted in a lack of 
clarity. The commenter asked that the Department limit financial 
protection disclosures to the new triggers in Sec.  668.171.
    Another commenter noted that the zone alternative under Sec.  
668.175(d) does not include a requirement to provide financial 
protection to the Department and therefore should not be referenced in 
the disclosure requirement.
    Discussion: We thank the commenter who brought to our attention the 
unintentional reference in Sec.  668.41(i) to financial protection 
provided to the Secretary under Sec.  668.175(d). As the commenter 
pointed out, Sec.  668.175(d) relates to the zone alternative and does 
not include a requirement to provide financial protection. Proposed 
Sec.  668.41(i) is intended to reference only financial protection 
provided to the Secretary under Sec.  668.175(f), or the set-aside 
under Sec.  668.175(h).
    To clarify the scope of proposed Sec.  668.41(i), that section 
would have required disclosures for any financial protection an 
institution is required to provide under Sec.  668.175(f) or for any 
set-aside under Sec.  668.175(h), not just financial protection 
provided as a result of the new triggering actions and events 
established in these regulations.
    However, as described above, we are revising the financial 
protection disclosures so that the Secretary will conduct consumer 
testing to identify which actions and triggering events should be 
disclosed. Institutions will be required to disclose information about 
those events only if it is found to be relevant to students.
    Changes: As described above, we have revised Sec.  668.41(i) to 
require consumer testing of disclosures of the actions and triggering 
events that require financial protection under Sec.  668.171(c)-(g).

Harm to Institutions

    Comments: Several commenters addressed the potential harm to 
institutions they believe will result from the proposed financial 
protection disclosures. These commenters warned of irreparable damage 
to an institution's reputation that could drive away students, alarm 
potential donors, diminish access to capital, and unfairly brand an 
unknown number of institutions as untrustworthy. One commenter 
envisioned a cascading series of events in which declining enrollment 
and alumni and donor support forces tuition hikes, which in turn lead 
to further declines in enrollment and the institution's eventual 
closure.
    Underlying the commenters' concern over potential negative outcomes 
was the opinion that the required disclosures are based on flawed 
financial standards that are not truly indicative of whether an 
institution is carrying out its educational mission. One commenter 
suggested that the Department might cause lasting and perhaps grave 
harm to institutions not currently at risk of failure, turning 
disagreements about accounting issues into existential enrollment 
threats. Another commenter pointed out that some nonprofit institutions 
operate close to the margin of sustainability because of their mission, 
or a charitable commitment to supporting needy students. The proposed 
financial protection disclosures would, in the opinion of the 
commenter, thrust such institutions into a cycle of failure.
    Discussion: We understand the concern regarding the potential for 
the financial protection disclosures that were initially proposed, as 
well as the financial protection disclosures in these final 
regulations, to damage an institution's reputation. However, we do not 
believe that the possibility of harm to an institution's reputation is 
reason enough to withhold from students, who in many cases have 
borrowed heavily to finance their educations, information on the 
financial viability of the institutions they attend. Regarding the 
catastrophic series of events predicted by some commenters, we believe 
such occurrences are unlikely. However, in the event that some 
institutions do fall into what one commenter termed a cycle of failure, 
we believe that is more appropriately attributable to the actions or 
failures of the institutions themselves than to the financial 
protection disclosures.
    We address earlier in this section the commenters' contention that 
the financial responsibility standards on which the actions and 
triggering events disclosure requirements are based are flawed and not 
indicative of institutions' actual financial positions. We do not agree 
with the observation of one commenter that the proposed regulations 
require financial protection disclosures for what are essentially 
disagreements about accounting issues. As discussed under ``Triggering 
Events,'' our analysis and assessment of the triggering actions and 
events which necessitate providing financial protection indicates they 
would have a demonstrable effect on an institution's financial 
position.
    Lastly, with regard to the point made by one commenter that some 
nonprofit institutions operate close to the margin in adherence to a 
mission or particular commitment to funding needy students, the 
Department commends the efforts of such institutions. We do not believe 
that for the most part, such institutions have a heightened risk of 
experiencing a triggering action or event. The financial stress on 
institutions operating close to the margin of sustainability for the 
reasons noted above is most likely to reflect in a lower composite 
score than might otherwise be the case. Those institutions are 
frequently able to operate as financially responsible institutions 
under the zone alternative, and would not be subject to financial 
protection disclosures.
    Changes: None.

Warnings to Students--General

    Comments: Some commenters contended that the proposed provisions 
related to mandatory warnings to students are not consistent with the 
provisions and purposes of the HEA. They noted that the HEA enumerates 
an extensive list of information that institutions must ``produce . . . 
and [make] readily available upon request'' to current and prospective 
students (20 U.S.C. 1092(a)(1)), which includes, among other things, 
graduation rates and crime statistics, but makes no

[[Page 76014]]

reference to any requirement to disclose information that bears on the 
institution's financial viability or its need to provide financial 
protection. See id. Sec. Sec.  1092(a)-(m). Moreover, the commenters 
opined that the mandatory warning requirements run afoul of the First 
Amendment, arguing that compelled speech, as included in the proposed 
regulation's required warnings, is subject to strict scrutiny and 
permissible only if ``reasonably related to the State's interest in 
preventing deception of consumers.'' R.J. Reynolds Tobacco Co. v. FDA, 
696 F.3d 1205, 1212 (D.C. Cir. 2012).
    Discussion: Section 668.41(h)(3) and (i)(4) and (5) requires the 
institution to provide what are described as ``warnings'' to students, 
regarding the repayment rate of its alumni, through advertising and 
promotional materials, and ``disclosures'' regarding the actions and 
triggering events for any financial protection, identified pursuant to 
consumer testing, directly to prospective and enrolled students. The 
repayment rate provision requires the institution to state in its 
disclosure that: ``A majority of recent student loan borrowers at this 
school are not paying down their loans''--a statement that will rest 
squarely on factual determinations of repayment patterns demonstrated 
by a recent cohort of student borrowers from that institution, derived 
from data validated through a challenge process in which the 
institution may contest the accuracy of the data elements. The 
statement does not, unlike the warning criticized in a prior court 
ruling, state that the prospective student should expect difficulty in 
repayment.\62\ It merely provides a factually accurate statement that 
ascribes no adverse quality to the institution itself as the cause of 
this pattern.\63\ The regulation does not compel the institution to 
articulate a government position on the cause of that pattern, or to 
engage in or disseminate as true what is ``uncertain, speculative 
estimates.'' Association of Private Sector Colleges & Universities v. 
Duncan, 110 F. Supp. 3d 176, 199 (D.D.C. 2015), aff'd 640 Fed.Appx. 5 
(D.C. Cir. 2016). Rather, the repayment rate provision simply requires 
disclosure of a factual statement that the Department considers 
valuable information to the consumer. The institution is free to 
explain, if it wishes, why it believes that pattern exists, or why it 
believes that the pattern does not indicate that it is unable to 
deliver a quality education. The statement falls well within the 
grounds upheld for other required disclosures.
---------------------------------------------------------------------------

    \62\ ``[A] student who enrolls or continues to enroll in the 
program should expect to have difficulty repaying his or her student 
loans.'' Debt Measure Rule, 76 Fed.Reg. at 34,432. . . . the court 
doubts that the statement that every student in a program ``should 
expect to have difficulty repaying his or her student loans'' is a 
purely factual one. Association of Private Colleges and Universities 
v. Duncan, 870 F. Supp. 2d 133, 155 (D.D.C. 2012).
    \63\ Similarly, the statement simply describes whether borrowers 
are paying ``down'' their loans, a readily understood term meaning 
that the payments made are not reducing the loan amount--not whether 
they are repaying under whichever repayment plan they chose, or are 
in default.
---------------------------------------------------------------------------

    Furthermore, the form, place, and even the actual language of this 
warning may change based on consumer testing or other factors to help 
ensure that the warning is meaningful and helpful to students, and if 
so, the Department will publish those matters in a notice in the 
Federal Register. Sec.  668.41(h)(3). For the financial protection 
disclosures, the Secretary will also conduct consumer testing to 
determine precisely which actions and triggering events that require 
financial protection would be most relevant and important for 
prospective and enrolled students to know, and to determine the 
appropriate language for a disclosure. Sec.  668.41(i).
    We note first that the governmental interest in compelling speech 
is not limited to ``preventing deception,'' as the commenter appears to 
suggest.\64\ This follows from the nature of the test applied to First 
Amendment challenges to compelled speech, as demonstrated in recent 
litigation challenging disclosures mandated by the Department's GE 
regulations. Because the required disclosures/warnings are commercial 
speech, the government may require the commercial disclosure of `purely 
factual and uncontroversial information' as long as there is a rational 
justification for the means of disclosure and it is intended to prevent 
consumer confusion.'' Ass'n of Private Colleges & Universities v. 
Duncan, 870 F. Supp. 2d 133, 155 (D.D.C. 2012). As that court noted in 
upholding a requirement that an institution offering GE programs make 
disclosures about its programs, costs, and student outcomes:

    \64\ Am. Meat Inst. v. U.S. Dep't of Agric., 760 F.3d 18, 22 
(D.C. Cir. 2014) (upholding country of origin labelling 
requirements; overruling prior opinions of that court that limited 
requirements to those aimed at preventing deception).
---------------------------------------------------------------------------

. . . The Department has broad authority ``to make, promulgate, 
issue, rescind, and amend rules and regulations governing the manner 
of operation of, and governing the applicable programs administered 
by, the Department.'' 20 U.S.C. 1221e-3 (2006); see also id. Sec.  
3474 (``The Secretary is authorized to prescribe such rules and 
regulations as the Secretary determines necessary or appropriate to 
administer and manage the functions of the Secretary or the 
Department.''). The disclosures mandated here fall comfortably 
within that regulatory power, and are therefore within the 
Department's authority under the Higher Education Act.

    Ass'n of Private Colleges & Universities v. Duncan, 870 156.\65\ 
The regulations accord the institution a challenge process regarding 
the calculation of the repayment rate itself, as well as an opportunity 
for a hearing to consider challenges to a requirement to provide 
financial protection. These procedures will produce a factual outcome; 
the factual outcome--like the disclosures about costs, placements, 
completion rate and repayment rate mandated in the GE regulations 
already upheld--may themselves also be ``vanilla'' disclosures of 
unpleasant, but factually accurate determinations. How alumni are 
repaying their loans, and whether the school has experienced actions or 
triggering events that pose financial risk to the government (and 
students), are of direct interest to consumers. We believe 
disclosures--and warnings--that convey determinations on those matters 
fall well with the kind of disclosures the courts have upheld.
---------------------------------------------------------------------------

    \65\ In contrast, the court there doubted that the language of 
the warning also required under those regulations (that every 
student in a program ``should expect to have difficulty repaying his 
or her student loans'') would have been ``purely factual and 
uncontroversial information.'' Ass'n of Private Colleges & 
Universities v. Duncan, 870 F. Supp. 2d 155. When that regulation 
was reissued and later challenged on First Amendment grounds, this 
same court upheld the disclosures required in the new rule, and in 
doing so contrasted the ``graphic, compelled speech'' challenged by 
tobacco advertisers in R.J. Reynolds, on which the commenters relay, 
with ``the vanilla, estimated-cost disclosures at issue'' in the 
Department regulation. Id. Moreover, the court further noted that 
even ``R.J. Reynolds acknowledged that the Zauderer standard applies 
not just to purely factual and uncontroversial information, but also 
to `accurate statement[s].' . . . The `total cost' estimates 
contemplated here certainly meet that description.'' Ass'n of 
Private Sector Colleges & Universities v. Duncan, 110 F. Supp. 3d 
176, 200 n.12 (D.D.C. 2015), aff'd sub nom. Ass'n of Private Sector 
Colleges & Universities v. Duncan, 640 F. App'x 5 (D.C. Cir. 2016).
---------------------------------------------------------------------------

    Changes: None.

Proprietary Institution Loan Repayment Warning

General: Repayment Rate

    Comments: A number of commenters supported requiring warnings for 
prospective and enrolled students at proprietary institutions with poor 
repayment rates. They argued that the warnings will provide useful 
information for students as they make educational and borrowing 
decisions. One group of commenters urged the Department to release all 
loan repayment rates publicly, including for

[[Page 76015]]

institutions that are not required to deliver loan repayment warnings 
under Sec.  668.41(h).
    However, several commenters argued that, because repayment behavior 
is not controllable by the institution, the repayment rate is not an 
appropriate institutional performance measure. Another argued that loan 
repayment rate reflects financial circumstances, but not educational 
quality, so it is not appropriate to require institutions to issue 
warnings based on their loan repayment rate.
    Several commenters also raised concerns that Sec.  668.41(h) would 
place an undue burden on institutions and duplicates other established 
disclosure requirements. They contended that the requirement is 
unnecessary, particularly because the proprietary institutions required 
to comply with Sec.  668.41(h) are already subject to the GE reporting 
and disclosure requirements, including a repayment rate disclosure if 
specified by the Secretary; and because the Department already 
publishes both cohort default rates and institutional repayment rates 
on the College Scorecard. Other commenters suggested that the measure 
would increase costs of higher education due to higher administrative 
burden, and contended that the disclosures were not likely to make much 
impact, given the large number of mandated disclosures already in 
place.
    Discussion: We appreciate the comments supporting the repayment 
rate warning provision. We agree that this provision will provide 
critical information for students that will help them to make well-
informed decisions about where to go to college and their financial aid 
use. Repayment rates provide a key indicator of students' post-college 
repayment outcomes, which are of vital interest to students considering 
their families' personal financial circumstances, as well as to 
taxpayers and policymakers. The Department has already worked to 
promote greater access to such information through the GE regulations 
and the College Scorecard; we believe that the repayment rate warning 
requirement in these regulations will provide an important complement 
to those other efforts.
    We do not agree with the commenters who stated that repayment does 
not constitute a measure of educational quality, or the commenter who 
argued that repayment rate is a measure of students' financial 
backgrounds and not academic quality. We believe that all students 
deserve to have information about their prospective outcomes after 
leaving the institution. Particularly for students who expect to borrow 
Federal loans to attend college, it is critical to know whether other 
students have been able to repay their debts incurred at the 
institution.
    However, while we believe that this information is very important 
for prospective students to be aware of and to consider, we agree with 
the concerns that creating a new rate could confuse the borrowers who 
will also receive the GE program-level repayment rate disclosures using 
a different calculation and different cohorts for measuring borrower 
outcomes. While not decisive, we also recognize and understand the 
comments from those who raised concerns that the requirement may be 
overly burdensome because of the differences with the data used in the 
GE calculation. Requiring a separate data corrections process for 
proprietary institutions, which are already subject to reporting 
requirements for repayment rate under GE for virtually all of their 
borrowers, may be needlessly burdensome given the virtually complete 
overlap in students covered.
    To avoid any confusion resulting from a new repayment rate 
calculation, as well as to limit burden on institutions, we are 
revising the repayment rate provision. Under this revised provision, 
the repayment rate data that proprietary institutions report at the 
program level will be used to calculate a comparable repayment rate at 
the institution level. Specifically, the Department will calculate, for 
those borrowers who entered repayment during a particular two-year 
cohort period, the repayment rate as follows: The number of borrowers 
in GE programs who are paid in full or who are in active repayment 
(defined as the number of borrowers who entered repayment and, during 
the most recently completed award year, made loan payments sufficient 
to reduce the outstanding balance of loans received for enrollment in 
the program by at least one dollar), divided by the number of borrowers 
reported in GE programs who entered repayment. Institutions with a 
repayment rate showing that the median borrower has not either fully 
repaid the borrower's loans by the end of the third year after entering 
repayment, or reduced their outstanding balance by at least one dollar, 
over the third year of repayment (which, under the calculation 
methodology, is equivalent to a loan repayment rate of less than 0.5) 
will be subject to a requirement that they include a warning, to be 
prescribed in a later Federal Register notice by the Secretary, in 
advertising and promotional materials. We are also removing the 
proposed requirement for direct delivery of repayment rate warnings to 
prospective and enrolled students, recognizing that the GE regulations 
already require those proprietary institutions to deliver a program-
level disclosure template that includes repayment rate to those 
students. We believe that these changes will reduce administrative 
burden on institutions considerably, and help to ensure that increased 
administrative burden is not passed on by institutions in greater costs 
to students.
    We disagree with the commenters who argued that the disclosures 
would not make much impact. A large and growing body of research 
suggests that in many cases, students and families react to information 
about the costs and especially the value of higher education, including 
by making different decisions.\66\ To maximize the potential for 
effective warnings to students, the Department has revised the 
regulatory language about the warnings that must be included in 
advertising and promotional materials to maximize the likelihood that 
such information will be well presented in a timely manner. We believe 
that this information will build upon, and not conflict with, other 
disclosures that institutions currently make. In particular, we believe 
that the institutional warning requirement in advertising and 
promotional materials will provide a valuable caution to students in 
their early stages of considering which colleges to attend. We also 
believe that the institutional warning requirement will act as a 
complement to other disclosure requirements, including the disclosure 
template required to be provided under the GE regulations and the 
Department's own efforts to promote greater transparency and better-
informed decision-making through the College Scorecard and the 
Financial Aid Shopping Sheet. The Department will also promote this 
information through its own channels to reach students, including 
through the College Scorecard or the FAFSA, after consideration of the 
most effective and efficient ways to do so.
---------------------------------------------------------------------------

    \66\ Wiswall, M., and Zafar, B. (2015). How Do College Students 
Respond to Public Information about Earnings? Journal of Human 
Capital, 9(2), 117-169. DOI: 10.1086/681542. Retrieved from ; 
Hastings, J., Neilson, C.A., and Zimmerman, S.D. (June 2015). The 
Effects of Earnings Disclosure on College Enrollment Decisions. 
Cambridge, MA: National Bureau of Economic Research. NBER Working 
Papers 21300. Retrieved from www.nber.org/papers/w21300; and Hoxby, 
C. and Turner, S. (2015). What High-Achieving Low-Income Students 
Know About College. Cambridge, MA: National Bureau of Economic 
Research. NBER Working Paper No. 20861. Retrieved from www.nber.org/papers/w20861.pdf.

---------------------------------------------------------------------------

[[Page 76016]]

    Changes: We have revised the loan repayment rate calculation in 
Sec.  668.41(h), altered the loan repayment rate issuing process to 
reflect that any corrections will occur under the GE regulations, and 
provided that proprietary institutions with a sufficiently large number 
of borrowers who are not covered under GE reporting may be exempt from 
the warning requirement (as described in more detail later in this 
section). We have made conforming changes to separate the loan 
repayment warning delivery provisions, which require a warning to be 
included in advertising and promotional materials but no individual 
disclosure to students, from the delivery provisions for the financial 
protection disclosure required under Sec.  668.41(i) of the final 
regulations, which require delivery of the disclosure to prospective 
and enrolled students.

Legal/Process Concerns

    Comments: Noting that the proposed loan repayment warning was not 
included in the Department's notice announcing its intent to establish 
a negotiated rulemaking committee published in the Federal Register on 
August 20, 2015 (80 FR 50588), one commenter contended that the 
requirement falls outside the scope of the rulemaking process.
    Discussion: The first session of negotiated rulemaking, held 
January 12-14, 2016, included a discussion of the potential 
consequences for ``conditions that may be detrimental to students,'' 
including the possibility of disclosure requirements and student 
warnings. The Department proposed regulatory text concerning a 
repayment rate warning at the second negotiated rulemaking session 
(February 17-19, 2016), and the committee discussed the proposal during 
the second and third sessions. Moreover, the negotiated rulemaking 
process ensures that a broad range of interests and qualifications are 
considered in the development of regulations. We believe that 
sufficient notice was provided about the potential for inclusion of the 
repayment rate warning, and that the negotiators involved in developing 
these regulations were well-qualified to explore the option.
    Changes: None.
    Comments: One commenter argued that the loan repayment rate 
provision does not constitute ``reasoned decision-making,'' because the 
Department did not explain the evaluation of repayment on an 
individualized basis; the use of a median, rather than an average, 
borrower to determine the school's rate; the zero percent threshold; 
the length of the measurement window; and the exemption of in-school 
and military deferments only in the final year. Another commenter 
asserted that the requirement is arbitrary and capricious because 
several points in the preamble (such as the level of the calculation 
and the data challenge process) were unclear.
    Discussion: We disagree with the commenters who stated that the 
repayment rate warning provision is arbitrary and capricious, and that 
it does not constitute reasoned decision-making. The repayment rate 
measure identified in the proposed regulations, while different from 
other repayment rate measures the Department has used in other 
contexts, was designed to measure repayment outcomes in greater detail 
than existing measures do (for instance, by looking at the percentage 
of the balance repaid rather than the share of borrowers who met a 
binary threshold of paying down at least one dollar in principal).
    However, as described earlier, the Department has revised the 
repayment rate provision in the final regulations to mirror the 
program-level rates used under the GE regulations. Those rates 
calculate the share of borrowers who have made progress in repaying 
their loans, and will rely exclusively on data reported already under 
the GE regulations. We believe that these changes address the concerns 
of the commenters.
    Changes: We have revised the calculation of the loan repayment rate 
in Sec.  668.41(h), as previously described.

Proprietary Sector Requirement

    Comments: Several commenters wrote that limiting the repayment rate 
provision to proprietary institutions is reasonable, given the 
differences in structure between those institutions and other sectors 
and the data that indicate poor repayment outcomes are widespread in 
the for-profit sector.
    However, many commenters disagreed with the Department's proposal 
to limit the requirement to proprietary institutions. One commenter 
questioned the validity of the Department's argument that limiting the 
applicability of Sec.  668.41(h) to proprietary institutions reduces 
the burden on institutions because only certain institutions benefit 
from the reduced burden. Noting that there is no similar limitation 
applicable to financial protection disclosures, one commenter suggested 
that the Department's limitation of the repayment rate provision to 
proprietary institutions was inconsistent. Some commenters argued that 
the Department was ignoring the needs of students at the estimated 30 
percent of public and private nonprofit institutions with similarly low 
repayment rates that are not subject to the warning requirement, 
particularly because a majority of Federal student loan borrowers 
attend public institutions. Others stated that a repayment rate warning 
requirement for public and private nonprofit institutions is necessary 
to help students understand their choices and contextualize the 
information available to them. Several of these commenters proposed 
that public and private nonprofit institutions be required to disclose 
that the Department had not calculated a loan repayment rate for the 
institution and that it is therefore not possible to know whether the 
institution's repayment rate is acceptable.
    Some commenters contended that there is no rationale for limiting 
the warning requirement to the proprietary sector. Other commenters 
stated that the Department lacked sufficient research to support the 
proposed regulations. Several commenters argued that the information 
cited as justification for limiting the repayment rate warning 
requirement to the proprietary sector was overstated or invalid. One 
commenter suggested that the Department cited inaccurate data from the 
College Scorecard. Several commenters noted that they could not 
replicate their Scorecard repayment rates due to inconsistencies in the 
National Student Loan Data System (NSLDS) data underlying the measure. 
Another commenter suggested that the cohort used to support the 
analysis did not reflect typical cohorts, since those students entered 
repayment during a recession. Several other commenters contended that 
the decision to limit the warning requirement to proprietary 
institutions violates GEPA and has no basis in the HEA.
    A number of commenters suggested removing the loan repayment 
warning provision entirely, while several proposed expanding its 
application to all institutions with low repayment rates, regardless of 
sector. Several commenters suggested limiting the repayment rate 
warning requirement to institutions at which a majority of students are 
enrolled in programs subject to the Department's GE regulations, 
because, according to the commenters, students at career-oriented 
institutions frequently have misconceptions about their likely 
earnings. Alternatively, commenters suggested limiting the requirement 
to schools with ``financially interested boards'' to include 
proprietary

[[Page 76017]]

institutions that have converted to nonprofit status.
    Discussion: We appreciate the comments supporting the limitation of 
the repayment rate warning to proprietary institutions in light of the 
concentration of poor repayment outcomes in the proprietary sector and 
the risk of excessive and unnecessary burden to institutions with a far 
lower likelihood of poor repayment rates. As discussed in both the NPRM 
\67\ and in the Gainful Employment final regulations,\68\ a wide body 
of evidence demonstrates that student debt and loan repayment outcomes 
are worse for students in the proprietary sector than students in other 
sectors.
---------------------------------------------------------------------------

    \67\ www.regulations.gov/document?D=ED-2015-OPE-0103-0221.
    \68\ www.regulations.gov/document?D=ED-2014-OPE-0039-2390.
---------------------------------------------------------------------------

    Most students in the proprietary sector borrow Federal loans, while 
borrowing rates among public and private nonprofit institutions are far 
lower; and debt levels are often higher. For instance, as also noted in 
the final Gainful Employment regulations, in 2011-2012, 60 percent of 
certificate students who were enrolled at for-profit two-year 
institutions took out Federal student loans during that year, compared 
with 10 percent at public two-year institutions. Of those who borrowed, 
the median amount borrowed by students enrolled in certificate programs 
at two-year for-profit institutions was $6,629, as opposed to $4,000 at 
public two-year institutions. Additionally, in 2011-12, 66 percent of 
associate degree students who were enrolled at for-profit institutions 
took out student loans, while only 20 percent of associate degree 
students who were enrolled at public two-year institutions did so. Of 
those who borrowed in that year, for-profit two-year associate degree 
enrollees had a median amount borrowed during that year of $7,583, 
compared with $4,467 for students at public two-year institutions.\69\
---------------------------------------------------------------------------

    \69\ National Postsecondary Student Aid Study (NPSAS) 2012. 
Unpublished analysis of restricted-use data using the NCES 
PowerStats tool.
---------------------------------------------------------------------------

    In addition to higher rates of borrowing, students at proprietary 
schools also default at higher rates than borrowers who attend schools 
in other sectors. Proprietary institutions have higher three-year 
cohort default rates than other sectors (15.0 percent, compared with 
7.0 percent at private nonprofit institutions and 11.3 percent at 
public institutions in fiscal year 2013), and enroll a disproportionate 
share of students who default relative to all borrowers in the 
repayment cohort.\70\
---------------------------------------------------------------------------

    \70\ ``Comparison of FY 2013 Official National Cohort Default 
Rates to Prior Two Official Cohort Default Rates.'' U.S. Department 
of Education. Calculated August 6, 2016: https://www2.ed.gov/offices/OSFAP/defaultmanagement/schooltyperates.pdf.
---------------------------------------------------------------------------

    In the final regulations, the Department seeks to reduce confusion 
among students and families by using rates that parallel the Gainful 
Employment program-level repayment rate, including using the same 
cohorts of students as the GE rates do. As a result of these changes, 
the repayment rate will be calculated using data that institutions 
already report to the Department through the GE regulations, rather 
than through a distinct data reporting and corrections process. This 
eliminates many of the concerns raised by commenters and discussed in 
the NPRM about the burden to institutions of complying with the 
repayment rate calculation provision.
    However, the Department believes that, because of the changes, it 
would be inappropriate to apply an institutional warning to sectors 
other than the proprietary sector, because public and private nonprofit 
institutions are not typically comprised solely of GE programs and the 
repayment rate warning may not be representative of all borrowers at 
the school. Federal student loan borrowers also typically represent a 
relatively small proportion of the student population in the public 
sector, whereas borrowing rates are much higher, on average, at 
proprietary institutions (for instance, among full-time undergraduates 
enrolled in 2011-12, 19.7 percent borrowed Stafford loans at public 
less-than-two-year institutions, compared with 82.9 percent at for-
profit less-than-two-year institutions and 83.3 percent at for-profit 
two-year-and-above institutions).\71\ Moreover, the mix of programs at 
public and private nonprofit institutions may shift from year to year, 
changing the share of GE borrowers at the institution on an annual 
basis; including such institutions in the repayment rate requirement 
would require the Department to expend annual efforts to identify 
schools that are comprised entirely of GE programs for a relatively 
small number of schools. Therefore, this requirement is limited only to 
proprietary institutions. We recognize that some proprietary 
institutions may have Federal student loan borrowers in non-GE programs 
under section 102(b)(1)(ii) of the HEA. Accordingly, the final 
regulations specify that proprietary institutions with a failing 
repayment rate may appeal to the Secretary for an exemption from the 
warning requirement if they can demonstrate that including non-GE 
borrowers in the rate would increase the rate to passing.
---------------------------------------------------------------------------

    \71\ U.S. Department of Education, National Center for Education 
Statistics, 2007-08 and 2011-12 National Postsecondary Student Aid 
Study (NPSAS:08 and NPSAS:12). (This table was prepared July 2014.) 
https://nces.ed.gov/programs/digest/d15/tables/dt15_331.90.asp?current=yes.
---------------------------------------------------------------------------

    With these changes, we believe that the Department's decision to 
limit the repayment rate warning to proprietary institutions is well-
founded and does not raise concerns about excessive burden or 
inaccurate representation of student outcomes, and we disagree with the 
commenters who stated that the limitation to proprietary schools is not 
appropriate.
    In response to the commenter who asserted that requiring only 
proprietary institutions to disclose repayment rates is inconsistent, 
as noted earlier, we decided to limit the repayment rate warning 
requirement to the sector of institutions where the frequency of poor 
repayment outcomes is greatest. Also as described earlier, the 
Department's analysis of data shows the financial risk to students to 
be far more severe in the proprietary sector; and data suggest that an 
institution-wide warning about borrower outcomes is more appropriate in 
the proprietary sector, given higher rates of borrowing among students 
(particularly in GE programs).
    While we recognize some users' concerns with specific elements of 
the data cited in the NPRM, we believe that the data corrections 
process that will be established through the GE regulations will ensure 
the accuracy of the information on which the warning in advertisements 
and promotional materials is based. We recognize the concerns of the 
commenter who stated that the data cited in the NPRM reflect a cohort 
that entered repayment during the recession, but believe that this 
regulation will appropriately capture the actual outcomes of students, 
given that even students who enter repayment during a recession will be 
required to repay their loans in accordance with the terms and 
conditions of the Federal student loan programs. The provision of GEPA 
to which the commenter refers requires uniform application of 
regulations throughout the United States. 20 U.S.C. 1232(a). The HEA 
authorizes the Department to adopt disclosure regulations as does the 
general authority of the Secretary in 20 U.S.C. 1221e-3 and 20 U.S.C. 
3474. Assn. of Private Coll. and Univs. v. Duncan, 870 F. Supp. 2d at 
156. We believe that our analysis of the outcomes provides a reasonable 
basis on

[[Page 76018]]

which to focus this requirement on for-profit schools.
    We disagree with the commenters who propose to remove the repayment 
rate warning provision from the regulations. The Department believes 
that this information is critical to ensure students and families have 
the information they need to make well-informed decisions about where 
to go to college. Given the concerns discussed earlier about the 
inaccuracy of applying a warning to an entire institution based on data 
that do not necessarily represent all borrowers at the school, and the 
added burden both on public and private nonprofit institutions and on 
the Department to identify the relatively few institutions that might 
be accurately represented by such a rate, we believe it is appropriate 
to maintain the repayment rate warning provision only for proprietary 
schools. We appreciate the comments from those who suggested tying the 
repayment rate warning requirement to those institutions with a 
significant proportion of students in GE programs, and have adopted a 
version of that requirement (i.e., the warning requirement applies only 
to those institutions at which a majority of GE borrowers are not in 
active repayment or repaid in full; and only at proprietary 
institutions, where effectively all programs are subject to the GE 
requirements). While we appreciate the comments from those who proposed 
instead limiting the requirement to ``financially interested boards'' 
to prevent certain institutions from avoiding the requirements, we 
believe that the requirements as stated in the final regulations will 
cover the vast majority of students at institutions with such boards, 
and that the added burden of identifying those institutions in another 
way would not yield much additional coverage for the requirement.
    Changes: We have revised Sec.  668.41(h) to provide that, if a 
proprietary institution has a repayment rate that shows that the median 
borrower has not either fully repaid, or made loan payments sufficient 
to reduce by at least one dollar, the outstanding balance of the 
borrower's loans, it may seek to demonstrate to the Secretary's 
satisfaction that it has borrowers in non-GE programs who would 
increase the school's repayment rate above the threshold for the 
warning requirement if they were included in the calculation. If an 
institution demonstrates this to the Secretary's satisfaction, it will 
receive an exemption from the warning requirement.

Income-Driven Repayment (IDR) Enrollment

    Comments: A number of commenters asserted that Sec.  668.41(h) 
conflicts with the Administration's income-based repayment plan 
enrollment campaigns. One commenter pointed to a Council of Economic 
Advisers report that states that borrowers on IDR plans are from more 
disadvantaged backgrounds than those on the standard repayment plans, 
suggesting that borrowers' investments in higher education pay off over 
time. That commenter contended that measuring borrowers' repayment 
behavior in the first five years is not appropriate because of the 
long-term payoff of postsecondary education. Other commenters argued 
that institutions would be unfairly--and retroactively--penalized for 
encouraging students to sign up for IDR plans.
    Several commenters proposed to remove from the repayment rate 
calculation any borrower making payments under any Federal repayment 
plan, including IDR plans. Alternatively, one of the commenters 
proposed that the Department should allow institutions to include in 
the warning to students that the negative amortization of its borrowers 
occurred because of federally authorized repayment plans where that is 
the case.
    Discussion: We disagree with the commenters' statements that 
income-driven repayment plans conflict with the loan repayment warning 
provision. The IDR plans that Congress and the Department provide to 
borrowers were created to act as a safety net for struggling 
borrowers--those whose debts are sufficiently high, or incomes are 
sufficiently low, to make repaying them on the expected timeline 
exceedingly difficult. However, a post-college safety net program for 
borrowers does not eliminate the responsibility the institution has to 
provide a high-quality education that ensures borrowers are able to, at 
a minimum, afford to pay down their loans, even in the first years 
after entering repayment. Moreover, the Department agrees with the 
commenter who noted that many of the borrowers currently enrolled in 
income-driven repayment (IDR) plans would otherwise be in distress on 
their loans, and may thus be in negative amortization regardless of 
whether they were on an IDR plan or may have defaulted. For instance, a 
recent report from the Council of Economic Advisers found that over 40 
percent of borrowers who entered repayment in fiscal year 2011 and 
later enrolled in income-driven repayment had defaulted, had an 
unemployment or economic hardship deferment, or had a single 
forbearance of more than two months in length before entering their 
first income-driven repayment plan.\72\ While the report shows that 
measurements of short-term distress were mitigated for the borrowers 
who enrolled in income-driven repayment plans, the Department believes 
that the fact that such borrowers experienced types of financial 
distress--whether failure to pay down the outstanding balance of the 
loans or deferments, forbearances, and defaults that suggest acute 
problems in repaying in the initial several years after leaving 
school--constitute critical information that prospective students and 
potential borrowers should be aware of prior to making enrollment or 
financial aid decisions. To that point, we do not agree with the 
commenters who stated that enrollment in IDR plans among students would 
unfairly penalize institutions; on the contrary, borrowers who enroll 
in IDR plans and still do not have sufficiently high incomes or low 
debts to pay down the balance on their loans are experiencing precisely 
the negative post-college outcomes about which students, taxpayers, and 
the Department should have concerns. This argument is especially 
relevant for institutions that are eligible for title IV, HEA aid on 
the basis of providing educational programs that prepare students for 
gainful employment in a recognized occupation. Students considering 
such programs should be warned if the majority of borrowers do not have 
sufficient income to pay down their Federal student debt, even if those 
borrowers are protected from default by enrolling in IDR plans.
---------------------------------------------------------------------------

    \72\ ``Investing in Higher Education: Benefits, Challenges, and 
the State of Student Debt.'' Council of Economic Advisers. July 
2016: www.whitehouse.gov/sites/default/files/page/files/20160718_cea_student_debt.pdf.
---------------------------------------------------------------------------

    Changes: None.

Inconsistency of Rates

    Comments: Several commenters noted that the Department has 
considered many variations of a repayment rate calculation in recent 
years. They stated that none of these rates has been subject to peer-
review research and that the Department has not sufficiently supported 
its proposal with research. Several commenters raised concerns that the 
use of multiple repayment rates would lead to significant confusion. 
These commenters urged the Department to use an existing definition of 
repayment rate, or to remove the provision entirely.
    Discussion: We appreciate the commenters' concerns that multiple

[[Page 76019]]

repayment rates, particularly where provided to the same students, may 
lead to confusion. While we believe that this is important information 
for students and families to consider while deciding where to apply and 
enroll in college, we do not wish to create confusion for borrowers.
    To that end, as described earlier, the Department has revised the 
repayment rate provision in the final regulations to mirror the 
program-level rates used under the GE regulations. Those rates 
calculate the share of borrowers who have made progress in repaying 
their loans; and will rely exclusively on data already reported under 
the GE regulations. We believe that these changes address the 
commenters' concerns. Moreover, the GE definition of ``repayment rate'' 
has been subjected to research, analysis, and consumer testing by the 
field.
    Changes: We have revised the calculation of the loan repayment rate 
in Sec.  668.41(h), as described in more detail earlier in this 
section.

Technical Comments About the Calculation

    Comments: A number of commenters suggested specific changes to the 
repayment rate. One commenter disagreed with the Department's proposed 
use of a median repayment rate, rather than a mean. Several others 
argued that an institutional median is not appropriate because post-
college repayment outcomes may vary significantly by program. One 
commenter was confused as to whether the loan repayment rate would be 
calculated on a per-borrower or a per-loan basis. Another commenter 
proposed to separate out, and create distinct loan repayment rates and 
warnings for graduate, undergraduate, and Parent PLUS Loan debts. 
Several commenters stated that the treatment of consolidation loans was 
unclear. One commenter suggested changing treatment of payments on 
consolidation loans by attributing the same payments to loans at 
multiple institutions, rather than attributing payments based on the 
share of debt from each institution.
    One commenter expressed confusion over the use of ``accrued 
interest'' in the definition of ``original outstanding balance,'' and 
the use of ``capitalized interest'' in the definition of current 
outstanding balance for the repayment measure. Another commenter 
proposed that, for graduate programs that prepare students for medical 
residencies, the original outstanding balance should be defined as the 
principal balance after the medical residency forbearance period.
    Other commenters suggested minor changes to the proposed 
calculation. One commenter argued that the Department proposed 
inconsistent treatment of borrowers who default on their loans. This 
commenter urged the Department to ensure that all defaulters appear as 
a zero percent repayment rate, or that defaulters are given no distinct 
treatment. Another commenter proposed that, under Sec.  
668.41(h)(6)(i), there should be a minimum of 30 students in the 
cohort, rather than 10, before requiring a loan repayment warning.
    As noted earlier, several commenters argued that the zero percent 
repayment rate threshold was not supported by any evidence or analysis, 
and one contended that it is legally unsupportable.
    Several commenters raised concerns about the five-year window for 
measuring borrowers' repayment. Some argued that the five-year 
measurement period is not predictable because of insufficient data. 
Some commenters argued that a two- or three-year measurement period 
would be better supported; or alternatively, proposed to use a 10-year 
window. Another commenter stated that analysis of data from the College 
Scorecard found that three- or seven-year repayment rates would be more 
reliable. One commenter argued that the repayment rate window for 
medical schools should be seven years, as in the Gainful Employment 
regulations; while another commenter proposed that repayment rates for 
graduate programs that prepare students for medical residencies should 
be measured five years from the end of their medical residency 
forbearance period.
    Several commenters raised concerns about excluding from the 
measurement only those students who are in certain deferments during 
the measurement year. One commenter proposed to extend the measurement 
window of borrowers who spend several years in in-school deferments, 
while others proposed to exclude any borrower who entered an in-school 
or military deferment at any point during the measurement period.
    Several commenters argued that borrowers' backgrounds affect their 
repayment rates; one commenter asserted that when borrowers' 
backgrounds are taken into consideration, repayment rates of low-income 
students and students enrolled at proprietary institutions are similar 
to those of their higher-income peers. One commenter suggested that the 
Department should revise the loan repayment rate methodology to exclude 
all borrowers with an Expected Family Contribution of zero dollars in 
any year of attendance. Another proposed to disclose the percentage of 
Pell Grant recipients or adjust the threshold at institutions with a 
high enrollment of Pell Grant recipients.
    Discussion: We appreciate the commenters' concerns about the 
specific calculation of the repayment rate. We have made changes to the 
calculation of the repayment rate, as described earlier, that address 
or eliminate many of the concerns raised, including clarifying that the 
median rate over a mean is comparable to a proportion of borrowers; the 
use of program-level data to calculate an institution-level rate, 
ensuring that borrowers in GE programs receive warnings if either or 
both rates raise cause for concern; and whether the rate would be 
calculated on a per-borrower or per-loan basis (because the rate was 
replaced by a proportion of borrowers who have not repaid at least one 
dollar in outstanding balance). We disagree with the commenter who 
suggested that creating distinct repayment rates and warning 
requirements for particular programs is necessary, because such rates 
will already be made available at the educational program level through 
the GE regulations; this warning requirement is designed to complement 
and supplement that rate with a broader measure of the entire 
institution.
    We believe that we have clarified the treatment of consolidation 
loans, which will mirror the treatment of such loans in the GE 
regulations. We also believe that additional clarification of the 
definitions of ``accrued'' and ``capitalized'' interest, and one 
commenter's proposed change to the definition for graduate programs 
that prepare students for medical residencies, is not necessary because 
the repayment rate will instead rely on data already reported under the 
GE regulations. Similarly, the treatment of defaulted student loans 
will mirror the GE data that are already reported to the Department. We 
will continue to use a minimum cohort size of 10, rather than 30 as one 
commenter proposed, because 10 is a sufficiently large size to meet 
both minimum requirements and best practices for the protection of 
student privacy; a minimum count of 10 borrowers is also the standard 
already used in the GE regulations for repayment rate and other 
metrics. With respect to concerns from several commenters about the use 
of negative amortization as a threshold for requiring warnings, we 
disagree that there is no support in research for doing so. Based on 
internal analysis of data from the National Student Loan Data System

[[Page 76020]]

(NSLDS), the typical borrower in negative amortization--more than half 
of those who have made no or negative repayment progress in the third 
year after entering repayment--experienced long-term repayment hardship 
such as default. Those borrowers are especially unlikely to satisfy 
their loan debt in the long term.\73\ Additionally, several public 
comments received and papers published during the negotiations for the 
Department's GE regulations include reference to negative-amortization 
thresholds for student loan repayment rates.\74\ Moreover, we believe 
this will be an understandable measure to help inform consumer choice.
---------------------------------------------------------------------------

    \73\ Analysis of NSLDS data was based on a statistical sample of 
two cohorts of borrowers with FFEL Loans and Direct Loans entering 
repayment in 1999 and 2004, respectively. The repayment statuses of 
the loans were tracked at 10 and 15 years after entry into 
repayment, depending on the age of the cohort.
    \74\ For instance, ``TICAS Detailed Comments on Proposed Gainful 
Employment Rule,'' The Institute for College Access and Success. May 
27, 2014. https://ticas.org/content/pub/ticas-detailed-comments-proposed-gainful-employment-rule; and Miller, Ben. ``Improving 
Gainful Employment: Suggestions for Better Accountability.'' New 
America. www.newamerica.org/education-policy/policy-papers/improving-gainful-employment/.
---------------------------------------------------------------------------

    We agree with commenters who stated that a measurement three years 
after entering repayment (e.g., examining borrowers' outcomes three 
years after they enter repayment) is well supported. Given the other 
changes to the repayment rate calculation made to mirror the GE 
repayment rate metric, we will use this period, rather than the five-
year period included in the proposed regulations, to calculate the 
institutions' rate. We believe that a 10-year window, as some 
commenters proposed, would be too long to provide relevant and timely 
data; such long-term outcomes would fail to incorporate improvement in 
quality or other changes at the institution since those borrowers 
entered repayment, and would likely fail to capture many of the signs 
of short-term financial distress that some borrowers experience. We 
agree with the commenter who stated that the repayment rate window 
should be lengthened for medical schools; we are revising the provision 
to provide that the same period will be used for this requirement as is 
used in the GE regulations.
    With respect to comments raised about students who use in-school or 
military deferments, we will again mirror the provisions outlined in 
the GE regulations. Because that calculation measures active repayment 
during the most recently completed award year, we believe that we have 
addressed concerns about borrowers who may have used deferments in the 
interim. For the purposes of this calculation, the Department plans to 
rely on the data reporting and data corrections under the GE 
regulations for the purposes of calculating repayment rates.
    We disagree with the commenters who stated that borrowers' 
backgrounds drive their ability to repay, and that institutions should 
therefore not be held accountable for their repayment rates. One of the 
central missions of institutions of higher education is to ensure low-
income students receive an education that will help them to earn a 
living and successfully repay their loans. At institutions where more 
than half of borrowers do not successfully pay down the balance on 
their loans, the Department believes that students have the right to 
know--before they enroll or borrow financial aid--that the majority of 
borrowers have not repaid even one dollar in outstanding balance three 
years out of school.
    Changes: We have revised Sec.  668.41(h) as described earlier in 
this section.

Challenge Process

    Comments: One commenter asked the Department to clarify whether 
institutions will have an opportunity to challenge the Department's 
student-level data. Another commenter recommended that the Department 
use a 20.8 percent borrowing rate in place of the proposed two-step 
borrowing rate calculation in order to simplify the calculation and 
reduce the associated burden.
    Discussion: We appreciate the commenter's concern for the accuracy 
of the data. Given the changes to the rate described earlier, there 
will be no additional data corrections process beyond the one already 
provided for in the GE regulations. Institutions will already be 
responsible for reporting accurate data under the GE regulations, and 
for making any necessary corrections to the data. The Department will 
use those already-corrected data to derive the institution-level 
repayment rate. However, a proprietary institution at which the median 
borrower has not repaid in full, or paid down the outstanding balance 
of, the borrower's loans may receive an exemption from the warning 
requirement if the institution demonstrates that not all of its 
programs constitute GE programs and that if the borrowers in the non-GE 
programs were included in the calculation of the loan repayment rate, 
the loan repayment rate would be equal to or greater than 0.5, meaning 
that the median borrower had paid down the outstanding balance of the 
borrower's loans by at least one dollar.
    Additionally, we do not believe the participation rate index (i.e., 
the index comparable to the 20.8 percent borrowing rate percentage) 
appeal is still necessary under this revised version of the repayment 
rate. The GE repayment rate calculation does not include such an 
exception, and limiting the warning requirement only to proprietary 
institutions means that the rates will cover all borrowers at the 
institution, accurately representing the universe of students with 
Federal loan debt. In the interest of ensuring consistency between the 
GE repayment rates and this one, and of reducing burden on both 
institutions and the Department, we have removed the participation rate 
index appeal.
    Changes: We have revised Sec.  668.41(h) to remove the data 
corrections process and the participation rate index appeal. We have 
also added Sec.  668.41(h)(4)(ii), which creates an exemption to the 
warning requirement for institutions that demonstrate that they have 
borrowers in non-GE programs and that, if those borrowers were included 
in the loan repayment rate calculation, the loan repayment rate would 
meet the threshold.

Warnings

    Comments: Several commenters supported using a plain-language 
warning that has been tested with consumers, and that is timely for 
students. One commenter supported incorporating those warnings into 
institutional promotional materials, and suggested expanding the 
definition of ``promotional materials'' to include all materials and 
services for which an institution has paid or contracted. Several 
commenters requested that we further clarify how the warning must be 
presented, so that it is not difficult for the public to see. Other 
commenters expressed disappointment that the proposed regulations do 
not require institutions to deliver repayment rate warnings to 
prospective students at the first contact with those students, when the 
information may be most valuable to students, and strongly supported 
including such a requirement in the final regulations.
    However, several commenters suggested that the loan repayment 
warning raises First Amendment concerns. Some commenters believed that 
the requirement would both target institutions at which borrowers are 
appropriately using IDR plans and excuse private nonprofit and public 
institutions with similarly poor loan repayment rates. One commenter 
raised concerns that the specific language provided for illustrative 
purposes in the

[[Page 76021]]

NPRM did not accurately describe the loan repayment rate.
    One commenter believed that the warning would be most effective if 
it were included within other loan and borrowing information, rather 
than delivered separately along with other disclosures. The commenter 
also stated that institutions should not be required to provide the 
warning to students who do not intend to borrow Federal student loans.
    Several commenters argued that requiring institutions to include 
the entire content of the warning in advertising and promotional 
materials would be cost-prohibitive. Instead, commenters proposed that 
institutions provide a briefer statement, similar to the requirements 
in the Gainful Employment regulations.
    Discussion: We appreciate the support of commenters who stated that 
they agreed with the Department's proposed use of a plain-language, 
consumer-tested warning. We also agree with commenters who supported 
incorporating warnings into a wider range of promotional materials, and 
have strengthened the definitions for warnings and promotional 
materials accordingly. We recognize and agree with the concerns of 
commenters who suggested additional clarity around the presentation of 
the warning to prevent obfuscation. To that end, we have clarified the 
requirements for promotional materials to ensure the warning will be 
prominent, clear, and conspicuous, including a variety of conditions 
both for advertising and promotional materials. The Secretary may 
require the institution to modify its materials if the Department 
determines that the warning is not sufficiently prominent or 
conspicuous. The Secretary may also issue guidance describing form, 
place, and manner criteria that would make the warning sufficiently 
prominent, clear, and conspicuous.
    We also appreciate the perspective of commenters who supported 
hand-delivered warnings at early stages in a student's college search. 
However, we recognize that many of these goals will be accomplished 
under the GE regulations, which require that program-level data be 
provided on a GE disclosure template to students. To that end, we have 
removed the requirement that an institution-level warning also be 
provided directly to prospective and enrolled students, and instead 
will require that the warnings be provided through advertising and 
promotional materials. This also resolves the concerns of the commenter 
who believed that the warning would be most effective if accompanied by 
other loan and borrowing information; and the commenter who argued that 
institutions should be required to provide the warning directly to only 
those students who intend to borrow Federal student loans.
    While we recognize that some institutions believe providing these 
warnings in advertising and promotional materials would be cost-
prohibitive, we believe that this is important information to help 
students themselves make critical cost-benefit analyses prior to 
investing their time and money in an institution.
    We address the First Amendment concerns above in the section 
``Warnings'' and do not repeat them here. We also remind commenters 
that the warning language included in the final regulations may be 
subject to consumer testing and may change in accordance with the 
results of that testing. The precise warning language, if revised, will 
be published in the Federal Register by the Secretary.
    Changes: We have revised Sec.  668.41(h) to remove the delivery of 
a repayment rate warning to prospective and enrolled students. Instead, 
we have strengthened the requirements under Sec.  668.41(h)(3) to 
ensure the materials are appropriately provided in advertising and 
promotional materials.

Agreements Between an Eligible School and the Secretary for 
Participation in the Direct Loan Program (Section 685.300)

Legal Authority and Basis for Regulating Class Action Waivers and 
Arbitration Agreements

    Comments: Several commenters objected that the Department lacks the 
legal authority to ban either mandatory predispute arbitration 
agreements or class action waivers. These commenters strongly believed 
that by this regulation, the Department would be inappropriately 
interfering with institutional operations, violating established 
Federal law, and interfering with parties' freedom to contract. 
Commenters suggested that the Department has ignored clear messages 
from both Congress and the Supreme Court indicating Federal policy 
favoring arbitration.
    Many commenters argued that the Federal Arbitration Act (FAA) 
precludes the Department from restricting the use of arbitration 
agreements. Commenters noted that the FAA makes arbitration agreements 
``valid, irrevocable, and enforceable as written,'' reflecting a 
national preference for resolving disputes by arbitration. These 
commenters believed that the proposed regulations run counter to public 
policy and violate the FAA. According to commenters, the prohibition on 
arbitration in the proposed regulations is precisely the type of agency 
action that Congress sought to curtail with the FAA.
    The commenters asserted that the Supreme Court has repeatedly 
demonstrated its support for the FAA and for arbitration as an 
effective method of dispute resolution. Commenters cited cases in which 
they view the Supreme Court as having struck down regulations and 
statutes that are inconsistent with the pro-arbitration policy 
established by the FAA, such as DirecTV v. Imburgia, 136 S.Ct. 463 
(2015). Commenters further cited to a line of Supreme Court precedent 
favoring arbitration, including Hall St. Assocs., L.L.C. v. Mattel, 
Inc., 552 U.S. 576 (2008), and Moses H. Cone Mem. Hosp. v. Mercury 
Constr. Corp., 460 U.S. 1 (1983). According to these commenters, the 
Department's proposed regulations are contrary to well-established law.
    Commenters contended that, under the FAA, the Department may not 
issue the proposed regulations absent a clear congressional command, 
which they argued the Department lacks. According to commenters, when 
Federal law is silent as to whether Congress intended to override the 
FAA for a claim, the FAA requires that an arbitration agreement be 
enforced according to its terms. Here, in the absence of explicit 
congressional command, commenters believed that the Department is not 
authorized to restrict arbitration. To support this position, 
commenters noted that Congress has granted the necessary authority to 
other agencies in other circumstances. Commenters suggested that 
because Congress has granted agencies this authority in the past, but 
has not granted this authority to the Department, this silence means 
that Congress did not intend for the Department to exercise such 
authority.
    Specifically, commenters stated that the HEA does not authorize the 
Department to supersede the FAA. As a result, commenters contended that 
the proposed ban on arbitration must yield to the FAA. Specifically, 
commenters noted that sections 454(a)(6) and 455(h) of the HEA, which 
the Department cites in the proposed regulations, provide no indication 
that the Department is authorized to override the FAA. One commenter 
contended that the Department has misinterpreted its statutory mandate 
by relying on these provisions to justify the proposed arbitration ban. 
Specifically, this

[[Page 76022]]

commenter asserted that, unlike other sections of the HEA, section 
454(a)(6) does not contain a provision that expressly makes the FAA 
inapplicable. According to the commenter, the Department should 
interpret this distinction to mean that the Department may not 
disregard the FAA in its actions pursuant to this provision.
    Further, another commenter stated that section 454(a) of the HEA 
does not relate to contracts between students and schools and that none 
of the current regulatory requirements governing PPAs regulate 
contracts between students and the institution. These commenters 
objected that the Department is acting outside the scope of its 
statutory authority by attempting to become involved in contractual 
relationships between students and institutions.
    Other commenters, in contrast, asserted that the Department has 
authority to regulate the use of arbitration. One commenter stated that 
the FAA does not limit the Department's ability to require schools to 
remove forced arbitration clauses and class action waivers from 
enrollment contracts. The commenter noted that the FAA legal analysis 
is not triggered in the absence of an arbitration clause and that the 
FAA does not preclude laws or regulations preventing parties from 
placing arbitration provisions in their contracts. This commenter 
asserted that the history of the FAA and judicial treatment of 
arbitration provisions does not suggest an absolute right to impose an 
arbitration agreement.
    Another commenter strongly asserted that the Department may 
condition Federal funding on a school's agreement not to use forced 
arbitration clauses without violating the FAA. This commenter cited to 
section 2 of the FAA, stating that agreements to arbitrate are ``valid, 
irrevocable, and enforceable,'' except where grounds ``exist at law or 
in equity for the revocation of any contract.'' This commenter 
suggested that the proposed regulations would not interfere with 
existing arbitration agreements and that students would still have the 
ability to arbitrate if they chose to do so. One commenter noted that 
the Department's authority to adopt stand-alone conditions on funding 
as part of its PPAs is broad with respect to the Direct Loan Program, 
and stated that barring predispute arbitration agreements is within the 
scope of this authority. The commenter noted that including this 
restriction in PPAs would force schools to internalize the cost of 
their misconduct and minimize costs imposed on the public.
    Another commenter cited the Spending Clause of the Constitution in 
support of its position that the Department is authorized to impose 
conditions of this nature on Federal funding recipients. The commenter 
stated that the Supreme Court has recognized the constitutionality of 
such conditional funding in South Dakota v. Dole, 483 U.S. 203 (1987). 
In addition to citing this holding, the commenter noted that other 
agencies, such as the U.S. Commodity Futures Trading Commission (CFTC) 
and the U.S. Department of Defense (DoD) place similar conditions on 
recipients of their funding.
    Discussion: Addressing the comment that the Department lacks legal 
authority to ban either class action waivers or predispute arbitration 
agreements regarding borrower-defense type claims, we repeat the 
position and rationale for each as stated in the NPRM. As we stressed 
there, the HEA gives the Department the authority to impose conditions 
on schools that wish to participate in a Federal benefit program. In 
this regulation, the Department is exercising its broad authority, as 
provided under the HEA, to impose conditions on schools that wish to 
participate in the Federal Direct Loan Program. Section 452(b) of the 
HEA states, ``No institution of higher education shall have a right to 
participate in the [Direct Loan] programs authorized under this part 
[part D of title IV of the HEA].'' 20 U.S.C. 1087b(b). If a school 
chooses to participate in the Direct Loan Program, it must enter into a 
Direct Loan Program participation agreement (PPA). 20 U.S.C. 1087d. 
Section 454(a)(6) of the HEA authorizes the Department to include in 
that PPA ``provisions that the Secretary determines are necessary to 
protect the interests of the United States and to promote the purposes 
of'' the Direct Loan Program. 20 U.S.C. 1087d(a)(6); 81 FR 39385.
    This regulation addresses class action waivers and predispute 
arbitration agreements separately, because the proscriptions adopted 
here are distinct and apply to each separately. As we explained in the 
NPRM, recent experience with class action waivers demonstrates that 
some institutions, notably Corinthian, aggressively used class action 
waivers to thwart actions by students for the very same abusive conduct 
that government agencies, including this Department, eventually 
pursued. Corinthian used these waivers to avoid the publicity that 
might have triggered more timely enforcement agency action, which came 
too late for Corinthian to provide relief to affected students. 81 FR 
39383.\75\ Corinthian's widespread use of these waivers and mandatory 
arbitration agreements resulted in grievances against Corinthian being 
asserted not against the now-defunct Corinthian, but as defenses to 
repayment of taxpayer-financed Direct Loans, with no other party from 
which the Federal government may recover any losses. As noted, 
Corinthian was not alone in this practice. The absence of class action 
risk coincided with the use of deceptive practices in the industry 
during this same period, as recounted in the NPRM and in the earlier 
NPRM for Program Integrity: Gainful Employment. 79 FR 16426 (March 24, 
2014). We infer that from the continued misconduct and from the 
extensive use of class action waivers that the waivers effectively 
removed any deterrent effect that the risk of such lawsuits would have 
provided. These claims, thus, ended up as defenses to repayment of 
Direct Loans. This experience demonstrates that class action waivers 
for these claims substantially harm the financial interest of the 
United States and thwart achievement of the purpose of the Direct Loan 
Program. Accordingly, section 454(a)(6) of the HEA authorizes the 
Department to ban Direct Loan participant institutions from securing 
class action waivers of borrower-defense type claims.
---------------------------------------------------------------------------

    \75\ As one commenter noted, during the period in question--2011 
to 2015--very few Corinthian students pursued arbitration, according 
to records maintained by the American Arbitration Association, and 
even fewer received any award. www.regulations.gov/document?D=ED-2015-OPE-0103-10723, citing Consumer Arbitration Statistics, 
Provider Organization Report, available at www.adr.org. This data 
supports our conclusion that widespread use of mandatory arbitration 
agreements effectively masked serious misconduct later uncovered in 
government enforcement actions, while providing minimal relief for 
students.
---------------------------------------------------------------------------

    Separately, we considered the effect of predispute arbitration 
agreements on the achievement of Direct Loan Program objectives and the 
Federal interest, as evidenced during the same period. A major 
objective of the program is protecting the taxpayer investment in 
Direct Loans. That objective includes preventing the institutions 
empowered to arrange Direct Loans for their students from insulating 
themselves from direct and effective accountability for their 
misconduct, from deterring publicity that would prompt government 
oversight agencies to react, and from shifting the risk of loss for 
that misconduct to the taxpayer. Predispute arbitration agreements, 
like class action waivers, do each of these, and thus jeopardize the 
taxpayer investment in Direct Loans. Aligned with these steps

[[Page 76023]]

to protect the taxpayer investment in Direct Loans, we note that these 
regulations replace, for new loans, the State law cause of action 
standard with a new Federal standard. Negotiators had objected to that 
change, and we retained the State law option for those State law claims 
reduced to judgment. Mandatory predispute arbitration agreements would 
have made this standard a null option.
    For all these reasons, as explained in the NPRM, we concluded that 
agreements barring individual or joint actions by students frustrate 
Federal interests and Direct Loan Program objectives for the same 
reasons as did class action waivers. Therefore, we concluded that 
section 454(a)(6) of the HEA authorizes the Department to regulate the 
use of predispute arbitration agreements.
    As explained in the NPRM, we acknowledge that the FAA assures that 
agreements to arbitrate shall be valid, and may not be invalidated 
``save upon such grounds as exist at law or in equity for the 
revocation of any contract.'' 9 U.S.C. 2. Contrary to the commenters' 
assertion, none of the case authority to which the commenters cite 
addresses Federal regulations that may affect arbitration, and the 
disputes addressed in that case authority appear to involve litigation 
between private parties regarding rights arising under Federal, State, 
or local law or contracts between those parties.
    As we also stated in the NPRM, the Department does not have the 
authority, and does not propose, to displace or diminish the effect of 
the FAA. 81 FR 39385. These regulations do not invalidate any 
arbitration agreement, whether already in existence or obtained in the 
future. Moreover, the Department does not have the authority to 
invalidate any arbitration agreement, did not propose to do, and does 
not in this final rule attempt to do so.
    However, as we explained in the NPRM, and repeat under ``Class 
Action Waivers'' here, the Department considers the regulation of class 
action waivers and predispute arbitration agreements to be justified 
because they affect Direct Loan borrowing.\76\ The arguments that, by 
these regulations, the Department attempts to override, displace, or 
disregard the FAA mischaracterize the regulations. The regulations do 
not control the conduct of purely private transactions between private 
parties, transactions unrelated to the Direct Loan Program.\77\ Direct 
Loans are not purely private transactions; but for the Direct Loan, the 
student may very likely not have enrolled at all in a chosen school. 
The terms of enrollment agreements between the institution and the 
student loan recipient, and the school's performance with respect to 
the education financed by that loan, directly affect the Direct Loan 
program. These regulations impose a condition on the participation by a 
school in this specific Federal program, a Federal program in which 
Congress explicitly stated that ``no institution shall have a right to 
participate . . .'' 20 U.S.C. 1087b(b). The final regulations do not 
bar schools from using any kind of predispute arbitration agreements, 
or class action waivers, so long as they pertain only to grievances 
unrelated to the Direct Loan Program. The regulations merely require 
that a school that participates in the Direct Loan program cannot enter 
into a predispute arbitration agreement regarding borrower defense-type 
claims with a student who benefits from aid under that program.
---------------------------------------------------------------------------

    \76\ 81 FR 39382-39383.
    \77\ Purely private transactions are the kinds of relationships 
that the CFPB may regulate under section 1028(b) of the Dodd-Frank 
Wall Street Reform and Consumer Protection Act, 12 U.S.C. 5518(b) 
(authority to regulate the use of agreements between covered persons 
and consumers).
---------------------------------------------------------------------------

    These requirements are well within the kind of regulation upheld by 
courts that address the authority of the government to impose 
conditions that limit the exercise of constitutional rights by 
beneficiaries. That case law gives strong support for the position that 
the Department has authority to impose limits of the kind adopted here 
on the use of class action waivers and predispute arbitration 
agreements. For example, the government may impose a restriction on the 
exercise of a recipient's First Amendment rights so long as that 
restriction does not extend beyond the recipient's participation in the 
Federal program:

    Our `unconstitutional conditions' cases involve situations in 
which the Government has placed a condition on the recipient of the 
subsidy rather than on a particular program or service, thus 
effectively prohibiting the recipient from engaging in the protected 
conduct outside the scope of the federally funded program.

    Agency for Int'l Dev. v. All. for Open Soc'y Int'l, Inc., 133 S. 
Ct. 2321, 2330-31 (2013), quoting Rust v. Sullivan, 500 U.S. 173, 197 
(1991).\78\ Here, the scope of the federally funded program--the Direct 
Loan Program--extends far beyond the simple act of originating the loan 
on behalf of the Department; the HEA itself regulates a broad range of 
school actions as they relate to Direct Loan participation, from 
advertising and recruiting practices that lead to enrollment to 
refunding tuition payments after a student drops out. See, e.g., 20 
U.S.C. 1094(a)(20) (incentive compensation); 20 U.S.C. 1094(a)(22) 
(refund requirements). Section 454 of the HEA provides that under the 
Direct Loan program, the school acts as the Department's loan 
originator, and accepts responsibility and financial liability for 
failure to perform its functions pursuant to the Direct Loan PPA. 20 
U.S.C. 1087d(a)(3). The HEA gives the Secretary the authority to modify 
the terms of the PPA as needed to protect Federal interests and promote 
the objectives of the program. 20 U.S.C. 1087d(a)(6). The Department 
issues these regulations pursuant to that authority, to regulate 
conduct well within the ``scope of the federally funded program'' at 
issue here. As we explained in the NPRM and earlier in this discussion, 
the restrictions involve terms, conditions, and practices that directly 
and closely affect the objectives of the Federal Direct Loan 
Program.\79\
---------------------------------------------------------------------------

    \78\ The Spending Clause of the Federal Constitution grants 
Congress the power ``[t]o lay and collect Taxes, Duties, Imposts and 
Excises, to pay the Debts and provide for the common Defence and 
general Welfare of the United States.'' U.S. Const. art. I, Sec.  8, 
cl. 1. The clause provides Congress broad discretion to tax and 
spend for the ``general Welfare,'' including by funding particular 
State or private programs or activities. That power includes the 
authority to impose limits on the use of such funds to ensure they 
are used in the manner Congress intends. Rust v. Sullivan, 500 U.S. 
173, 195, n. 4, 111 S.Ct. 1759, 114 L.Ed.2d 233 (1991) (``Congress' 
power to allocate funds for public purposes includes an ancillary 
power to ensure that those funds are properly applied to the 
prescribed use.''). Agency for Int'l Dev. v. All. for Open Soc'y 
Int'l, Inc., 133 S. Ct. 2321, 2327-28, (2013).
    \79\ See 81 FR 39383-84.
---------------------------------------------------------------------------

    For several reasons, the fact that Congress gave certain agencies 
power to regulate arbitration, or outright banned mandatory 
arbitration, supports no inference that Congress considered other 
agencies, such as the Department, to lack the power to regulate.\80\ 
First, these enactments regulate purely private transactions between 
private parties. As such, transactions in these contexts fall squarely 
within the terms of the FAA, a Federal statute, and arbitration clauses 
in these transactions would be deemed valid and enforceable if Congress 
had not, by Federal legislation, barred or nullified their use, or 
explicitly

[[Page 76024]]

authorized a Federal agency to do so by regulation. Federal legislation 
was therefore essential to achieve the intended restriction of 
arbitration in that context. None of the situations cited involve the 
terms and conditions of participation in a Federal benefit program.\81\ 
Second, these latter enactments offer no legislative interpretation of 
the 1993 amendment to the 1965 Higher Education Act, which enacted 
section 454, because they deal with different subject matters. Thus, 
courts interpret statutes with similar language, and which address the 
same general subject matter, ``as if they were one law.'' See 
Erlenbaugh v. United States, 409 U.S. 239, 243-44 (1972). In such a 
case, a ``later act can . . . be regarded as a legislative 
interpretation of (an) earlier act . . .'' United States v. Stewart, 
311 U.S. 60, 64-65 (1940) (construing two statutes that both address 
the scope of the tax exemption afforded farm loan bonds).
---------------------------------------------------------------------------

    \80\ See, e.g., 10 U.S.C. 987(f)(4), (h) (authorizing the DoD to 
regulate use of mandatory arbitration in extensions of credit to 
servicemembers); 12 U.S.C. 5518 (authorizing the CFPB to regulate 
use of arbitration in consumer financial services); 15 U.S.C. 78o 
(authorizing the SEC to regulate use of mandatory arbitration in 
certain investment relationships); 15 U.S.C. 1639c(e) (barring 
mandatory arbitration in extensions of credit secured on the 
principal dwelling of a consumer); and 18 U.S.C. 1514A(e) 
(prohibiting use of arbitration in regard to certain whistleblower 
proceedings regarding securities).
    \81\ Congress's power to regulate in these matters rests, thus, 
on the Commerce Clause, not the Spending Clause.
---------------------------------------------------------------------------

    Here, newer enactments addressing arbitration provide no 
``legislative interpretation'' of the HEA, because they share neither 
language nor subject matter with the 1965 Higher Education Act in 
general or the 1993 Direct Loan Program statute in particular. To the 
contrary, Congress has generally rejected any inference that other 
Federal law regulating consumer lending, most prominently, the Truth in 
Lending Act (TILA), operates on ``the same general subject matter'' as 
Federal education loans financed under the HEA. See, e.g., 15 U.S.C. 
1603(7) (exempting from TILA those loans made, insured, or guaranteed 
pursuant to a program authorized by title IV of the Higher Education 
Act of 1965). Section 454 itself--the statutory basis for adopting 
``other provisions'' needed to protect Federal interests evidences this 
distinction in subject matter by repeatedly referencing not other 
Federal laws addressing consumer lending, but specific disclosure 
requirements in the HEA itself, as well as provisions barring the 
school from charging fees for arranging Direct Loans. 20 U.S.C. 
1087d(a)(1)(E). This context compels the conclusion that the scope of 
the power to regulate under section 454 was to be governed by reference 
to the Federal objectives stated in this very statute, not by 
inferences drawn from subsequent legislation addressing very different 
objectives in transactions involving different--private--participants. 
The objection that section 454(a)(6) of the HEA does not authorize the 
Department to involve itself in the contractual relationships--or 
impair its freedom to contract with others and exercise rights under 
existing contracts--ignores a host of HEA provisions that regulate the 
``contractual relationships'' between the school and other parties. 
These provisions restrict, and in some instances ban, the exercise of 
rights that the school may already have under existing contracts or 
wish to include in future contracts. The HEA thus regulates contractual 
relationships with students: The qualifications for enrollment of 
students who may become borrowers, 20 U.S.C. 1091(a), (d); the manner 
in which the school must determine whether the student borrower is 
making academic progress while enrolled, 20 U.S.C. 1091(c); banning the 
school from imposing penalties and late fees on students whose tuition 
payments may be delayed for various reasons, 20 U.S.C. 1094(a)(19); and 
determining when that student has ceased enrollment and whether and how 
much the school must refund to the student and the Department of 
tuition payments the school has already received for that student, 20 
U.S.C. 1091b. The HEA, moreover, imposes significant prohibitions that 
ban the institution from the exercise of rights it may have under its 
existing contracts with its employees and third parties, or may wish to 
include in future contracts with those employees and with third 
parties. Thus, an institution cannot compensate its employees on the 
basis of success in securing enrollments (``incentive compensation''). 
20 U.S.C. 1094(a)(20). More recently, section 487 of the HEA was 
amended by Public Law 110-315, the Higher Education Opportunity Act of 
2008, to impose significant new restrictions on the exercise by 
institutions and affiliated entities of rights under existing contracts 
with lenders that provided financing for their students. That act 
mandated adoption and compliance by institutions with a code of conduct 
governing their relationships with lenders that made both Federal loans 
and private loans for their students, and banned numerous practices in 
widespread use at the time under arrangements between the institution, 
affiliated entities, its own employees and their family members, and 
lenders. 20 U.S.C. 1094(a)(25), (e). These amendments were effective on 
the date of enactment. Public Law 110-3110-315, Sec.  3, August 14, 
2008, 122 Stat 3078. Thus, the HEA itself repeatedly conditions 
participation in title IV, HEA programs on an institution's refraining 
from exercising rights the institution may already have under existing 
contracts or may acquire under new contracts. These regulations 
similarly operate within the very scope of the Federal program in which 
these HEA provisions operate, to bar the institution from exercising 
certain rights it may have already acquired or wished to acquire by 
contract. In doing so, neither the HEA nor these regulations improperly 
infringe on the institution's freedom of contract or freedom of 
expression.
    Changes: None.
    Comments: A few commenters suggested that the proposed regulations 
may violate the rights of institutions under the First Amendment, by 
compelling speech, and under the Takings and Due Process Clauses of the 
Fifth Amendment by interfering with or depriving the institution of its 
contractual rights in arbitration and class action waiver agreements. 
Several commenters objected that by applying to existing contracts, the 
regulations are impermissibly retroactive.
    Discussion: The regulations effect neither a deprivation of a 
property right of an institution in agreements it already has with 
students, nor an impairment of those contracts. The regulation affects 
the terms on which an institution may continue to participate in a 
Federal program. The institution has no property right to continue to 
participate on the terms under which the institution previously 
participated. See Ass'n of Private Sector Colleges & Universities v. 
Duncan, 110 F. Supp. 3d at 198. Rights acquired by the institution 
under agreements already executed with students remain fully 
enforceable on their own terms.
    Like any new regulations, these regulations impose requirements on 
the future conduct of institutions that intend to continue to 
participate in the Direct Loan Program. Regulations commonly change the 
future consequences of permissible acts that occurred prior to adoption 
of the regulations, and such regulations are not retroactive, much less 
impermissibly retroactive, if they affect only future conduct, and 
impose no fine or other liability on a school for lawful conduct that 
occurred prior to the adoption of the regulations. The regulations do 
not make an institution prospectively ineligible because it has already 
entered into contracts with arbitration provisions. The regulations 
impose no fine or liability on a school that has already obtained such 
agreements. The regulations address only future conduct by the 
institution, and only as that conduct is related to the institution's 
participation in the Federal Direct Loan Program. The institution is 
not obligated

[[Page 76025]]

to continue to participate in the Direct Loan program. If it chooses to 
continue to participate, it agrees to do so under rules such as these 
that change--prospectively--the conduct in which it can engage. These 
rules thereafter bar the institution that chooses to continue to 
participate from exercising rights acquired by the institution under 
agreements already executed with students. The regulations abrogate 
none of those agreements; an institution that chooses not to continue 
to participate is free to rely on those agreements.
    In response to the assertion that requiring the institution to 
include provisions in any arbitration agreement it has obtained or 
obtains in the future violates the First Amendment, we note that the 
regulations compel action, not merely speech. The requirements of Sec.  
685.300(e)(1) and (2) and (f)(1) and (2) are different than the 
warnings required under Sec.  668.41, and those warnings and 
disclosures regarding gainful employment programs that were challenged 
and upheld in Ass'n of Private Sector Colleges & Universities v. 
Duncan, 110 F. Supp. 3d 176, 182 (D.D.C. 2015), aff'd sub nom. Ass'n of 
Private Sector Colleges & Universities v. Duncan, 640 Fed. Appx 5 (D.C. 
Cir. 2016). Section 685.300(e) and (f) requires an institution that has 
obtained a class action waiver or predispute arbitration agreement that 
included borrower defense-type claims to, most importantly, take no 
action to enforce that waiver or agreement and, secondly, to notify the 
affected student that it does not intend to enforce the agreement. The 
regulations further require the institution to avoid certain actions, 
or to conduct those actions in a particular manner, which include 
adding a clause to new agreements to advise the student of its 
commitment. To the extent that the regulations compel speech, they 
compel commercial speech, like other communications with students 
required by Department regulations, and the content of the speech is 
limited to stating that the institution agrees to comply with a 
particular Federal regulation. The regulations do not require the 
institution to express the viewpoint of any other party on the value of 
arbitration, much less to disparage arbitration. Nor do they prevent 
the institution from advocating in its communications with students its 
opinion of the benefits of arbitration and the disadvantages of 
litigation, or from encouraging students who have a grievance with the 
institution from agreeing to arbitration. To the extent that the 
regulations compel speech, therefore, they compel only factual, non-
controversial speech.
    Changes: None.
    Comments: Several commenters considered the Department's proposed 
arbitration and class action waiver bans to be arbitrary and capricious 
agency actions, adopted without proper, reasoned decision-making. Some 
commenters contended that the Department did not gather sufficient 
evidence to support its positions in the NPRM. Commenters also believed 
that the Department relied too heavily on a CFPB study that they 
believed was not relevant to the public student loan context at issue. 
Additionally, commenters believed that the Department did not 
sufficiently consider conflicting evidence, such as the benefits of 
arbitration and the drawbacks of class actions. A commenter cited to 
literature and academic studies that the commenter asserts demonstrate 
the merits of arbitration.
    Discussion: As discussed elsewhere, we do not deny the merits of 
arbitration, and the regulations do not ban arbitration. The Department 
gathered substantial evidence to support the position taken in the 
regulations, as described in detail in the NPRM. That evidence showed 
that the widespread and aggressive use of class action waivers and 
predispute arbitration agreements coincided with widespread abuse by 
schools over recent years, and effects of that abuse on the Direct Loan 
Program. It is undisputable that the abuse occurred, that a great many 
students were injured by the abuse, that the abusive parties 
aggressively used waivers and arbitration agreements to thwart timely 
efforts by students to obtain relief from the abuse, and that the 
ability of the school to continue that abuse unhindered by lawsuits 
from consumers has already cost the taxpayers many millions of dollars 
in losses and can be expected to continue to do so.
    Regarding the commenter that objected to our reliance on the CFPB 
study because that study may not be relevant to the Federal student 
loan market, the CFPB's study did analyze the prevalence of arbitration 
agreements for private student loans as well as disputes concerning 
those loans. Schools participating in the Direct Loan Program not 
infrequently provide or arrange private student loans to their 
students; these private loan borrowers may also have Direct Loans, and 
in any case can be expected often to share characteristics with Direct 
Loan borrowers.
    Changes: None.
    Comments: One commenter stated that the arbitration ban falls 
outside the scope of topics the Department announced that it would be 
addressing in development of these regulations and therefore the 
Department is not authorized to address the issue.
    Discussion: The proposal to include consideration of arbitration 
agreements and class action waivers was presented in writing by at 
least one negotiator during the negotiated rulemaking proceedings, and 
was the subject of significant discussion during the final negotiated 
rulemaking session. The issue was highly relevant to the consideration 
of borrower defense claims, the core of the rulemaking exercise, and 
was duly and properly considered.
    Changes: None.

Class Action Waivers

    Comments: Commenters offered opposing views on the treatment of 
class action waivers under the regulations. Several commenters approved 
of the Department's proposal to prohibit the use of class action 
waivers, noting the government's obligation to protect taxpayers and 
students from misuse of funds dispensed through the Direct Loan 
Program. One commenter cited research from the CFPB showing that class 
actions are more effective at securing relief for consumers than 
individual arbitrations. This commenter suggested that arbitration 
agreements prevented Corinthian students from receiving relief from the 
institution, and that class actions are essential to safeguarding 
taxpayer money. This commenter asserted that the provisions in the 
proposed regulations addressing class action waivers are narrowly 
tailored, consistent with precedent established in Rust v. Sullivan, 
500 U.S. 173 (1991).
    Another commenter suggested that class actions are beneficial to 
students because they minimize resource obstacles often faced by 
students. According to this commenter, class actions are powerful tools 
that can rectify wrongs and create incentives for industries to change 
behavior. Further, this commenter noted that class actions enable 
students to band together to seek relief, rather than bringing such 
grievances to the Department as defenses to repayment of taxpayer-
funded Direct Loans.
    Other commenters disapproved of the Department's proposed ban on 
class action waivers. These commenters contended that class actions 
only benefit lawyers and are not helpful to students. A few commenters 
noted that an individual participant in a class

[[Page 76026]]

action often receives only nominal returns for his or her claim, while 
attorneys receive disproportionately large returns. One commenter 
suggested that class actions cannot be effective because the needs and 
particular circumstances of individuals within the class cannot be 
properly considered, so students cannot receive the appropriate 
tailored relief.
    Another commenter criticized class actions as being incredibly time 
consuming and yielding minimal public benefit. The commenter stated 
that attorneys are less likely to represent students from small schools 
in class actions because of the lower potential rewards, leaving 
injured students at small schools without adequate recourse.
    One commenter rejected the Department's position that class actions 
are likely to have a deterrence effect, contending that plaintiffs' 
lawyers often pursue frivolous claims for which institutions could not 
anticipate liability and therefore could not effectively monitor their 
own behavior.
    One commenter stated that the ban on class action waivers would be 
harmful to schools, particularly private institutions that lack the 
legal protections afforded to public institutions. A commenter 
contended that the rule would expose institutions to frivolous lawsuits 
and thus would divert funds needed for educational expenses to pay the 
costs of litigation.
    Discussion: In the NPRM, we described in detail the actual effect 
that class action waivers have had in the postsecondary education field 
on students and Federal taxpayers. 81 FR 39382. Nothing in the comments 
opposing the regulation demonstrates that these effects are exaggerated 
or mischaracterized, that the substantial problems created by the use 
of class action waivers can be reduced or eliminated by more modest 
measures, that the disadvantages and burdens the regulation would place 
on schools outweigh the costs and harm that use of class action waivers 
has already caused, or that there is any reason to expect that this 
pattern will change so that such waivers will not cause these same 
problems in the future. It is possible that banning class action 
waivers may increase legal expenses and could divert funds from 
educational services, or lead to tuition increases.\82\ We expect that 
the potential exposure to class actions will motivate institutions to 
provide value and treat their student consumers fairly in order to 
reduce the likelihood of suits in the first place.\83\
---------------------------------------------------------------------------

    \82\ It is probable that institutions against whom arbitrations 
have been filed are already incurring legal costs for arbitration. 
The CFPB study found that on the average, over 90 percent of the 
companies involved in the arbitrations it surveyed were represented 
by counsel in those proceedings. CFPB, Arbitration Study, Sec.  
5.5.3.
    \83\ ``[C]lass actions increase negative publicity of for-
profits and draw attention to deceptive recruiting in a much more 
public fashion than bilateral arbitration. '' Blake Shinoda, 
Enabling Class Litigation As an Approach to Regulating for-Profit 
Colleges, 87 S. Cal. L. Rev. 1085 (2014).
---------------------------------------------------------------------------

    We expect that institutions, like other parties that provide 
consumer services, already monitor, and will continue to monitor, court 
rulings to guide these efforts. By strengthening the incentive for all 
institutions to serve consumers fairly, and thereby reduce both 
grievances by students and attendant scrutiny by the Department (and 
other enforcement agencies), we expect that the limits we adopt here 
will tend to reduce the likelihood that an institution that neglects 
these efforts will enjoy a competitive advantage over those that engage 
in these efforts. Although it is possible that frivolous lawsuits may 
be brought, and that institutions will incur costs to defend such 
suits, institutions already face that risk and expense. We do not 
dismiss this risk, but we have no basis from which to speculate how 
much this regulation might increase that risk and attendant expense. We 
see that risk as outweighed by the benefits to students and the 
taxpayer in allowing those students who wish to seek relief in court 
the option to do so.
    Commenters who oppose the regulations on the ground that class 
actions benefit lawyers more than consumers, and may result in modest 
returns for an individual member of the class, disregard the need for 
this regulation in this field. Contrary to the assertion that class 
actions provide only modest returns, we note that the CFPB found, in 
its study, that the 419 consumer finance class actions during the five-
year period it studied produced some $2.2 billion in net cash or in 
kind relief to consumers in those markets.\84\ Whether or not consumer 
class actions have produced minimal or no actual benefit to the 
consumers who comprise the class, there is little evidence that this 
has happened in the postsecondary education industry.\85\ Rather, 
precisely because of schools' widespread and aggressive use of class 
action waivers, and even opposition to class arbitration, as described 
in the NPRM, there appears to be no history of such minimal benefits in 
this market.
---------------------------------------------------------------------------

    \84\ 81 FR 32858.
    \85\ It appears that at least in the postsecondary education 
market, the claim is unfounded; in one of the few class actions to 
proceed to trial, a class of students obtained two million dollars 
in relief from a for-profit school. Jamieson v. Vatterott 
Educational Centers, Inc., 259 FRD. 520 (D. Kan. 2009); Nick 
DeSantis, Missouri Court Upholds Ex-Student's Win in Suit Against 
Vatterott College, Chronicle of Higher Education, The Ticker (Aug. 
27, 2014), available at www.chronicle.com/blogs/ticker/mo-appeals-court-upholds-ex-students-win-in-suit-against-vatterott-college/84777.
---------------------------------------------------------------------------

    We do not suggest that class actions are a panacea, and the 
criticisms of class actions in other markets may also apply to class 
actions in the postsecondary education market if such suits were 
available. We stress that class actions have significant effects beyond 
financial recovery for the particular class members, including 
deterring misconduct by the institution, deterring misconduct by other 
industry members, and publicizing claims of misconduct that law 
enforcement authorities might otherwise have never been aware of, or 
may have discovered only much later. The CFPB described these effects 
in its proposed rule,\86\ and as we demonstrated in the NPRM, recent 
history shows the significant consequences for students and taxpayers 
in an industry that has effectively barred consumers from using the 
class action tool. As to the comment that class actions would harm 
private non-profit institutions, we note that these institutions are 
already subject to that risk, and nevertheless, only a small percentage 
of non-profit institutions currently use arbitration agreements with 
their students.\87\ This suggests that institutions in this sector have 
generally felt no need for such protection, and we see no reason to 
expect that this regulation will change the exposure of non-profit 
institutions to class actions or other suits.
---------------------------------------------------------------------------

    \86\ See, e.g., 81 FR 32861-32865.
    \87\ Tariq Habash and Robert Shireman, How College Enrollment 
Contracts Limit Students' Rights, The Century Foundation, (April 28, 
2016), available at https://tcf.org/content/report/how-college-enrollment-contracts-limit-students-rights/.
---------------------------------------------------------------------------

    Changes: None.
    Comments: A commenter objected that the proposed regulations would 
improperly restrict borrowers' choices regarding how they are 
represented. This commenter expressed concern that borrowers from small 
schools would be overlooked under the proposed regulations because they 
would not be able to share the costs of litigation with a larger group. 
Another commenter objected that the regulations would adversely affect 
students who could not successfully pursue class actions because their 
claims would not meet the commonality and predominance requirements for 
class actions. This commenter asserted that alternative forms of 
aggregate litigation other than class action suits are essential to 
ensuring that students are able to obtain

[[Page 76027]]

judicial relief, and found the regulations insufficient to enable those 
actions.
    Discussion: The objective of Sec.  685.300(e) is to ensure that 
those students who choose to pursue their claims against a voluntarily 
participating school by a class action are not prevented from doing so 
by agreements they are compelled to enter in order to enroll at the 
school. The Department cannot change the rules and practical 
consequences of class action litigation so that groups of students 
would be spared the costs and risks incurred by class action litigants, 
and did not intend to do so in these regulations. Similarly, the 
Department has neither the mandate nor the authority to create 
alternative forms of aggregate litigation in other forums, but the 
regulations, by ensuring that individuals are free to retain the right 
to sue for relief, necessarily enable those individuals to enjoy the 
benefits of joinder under Fed. R. Civ. Proc. 20 or comparable State 
rules, as an alternative to class actions.
    Changes: None.

Arbitration Agreements

    Comments: Several commenters urged the Department to bar the use of 
any predispute arbitration agreements by schools. Commenters asserted 
that limiting the regulation to mandatory predispute agreements would 
prove ineffective for several reasons: The agreement could be presented 
to the student as part of a packet of enrollment materials, or included 
as another term in a mandatory enrollment agreement with merely an 
opportunity to agree or decline; the agreement could be required as a 
condition of other benefits, even if not a condition of enrollment; or 
the clause could be included, with an ``opt-out'' provision. The 
commenters stressed that for a student to understand the significance 
of the agreement, the school would have to explain its significance, a 
duty that the proposed rule did not impose. The commenters further 
contended that even if the student were to be aware of the clause, it 
is reasonable to expect that the student would not understand the 
significance of entering into such an agreement. A commenter stated 
that numerous student consumers represented by the commenter had agreed 
to arbitration, stating that they did so even, in some instances, where 
the agreement was labeled voluntary, because they did not understand 
the significance of the agreement itself or their ability to opt out, 
or because they relied on misstatements by recruiters.\88\ Other 
commenters stressed that the literature is replete with evidence that 
consumers do not understand the terms of agreements governing the 
consumer financial transactions in which they engage, making it 
unlikely that the student would fully understand either the 
significance of the agreement itself or a warning that the student need 
not agree to arbitration in order to enrollment. A commenter provided 
declarations and statements from students attesting to their lack of 
understanding either that they had executed agreements to arbitrate, or 
what arbitration meant, or both.\89\
---------------------------------------------------------------------------

    \88\ www.regulations.gov/document?D=ED-2015-OPE-0103-10729.
    \89\ www.regulations.gov/document?D=ED-2015-OPE-0103-10723.
---------------------------------------------------------------------------

    Commenters also addressed the issue of ``opt-out'' clauses with 
similar concerns. A comment signed by sixteen attorneys general urged 
that the regulation ban the use of ``opt-out'' clauses, which they 
viewed as unfair as mandatory arbitration clauses. They asserted that 
predatory for-profit schools, in particular, have a history of using 
arbitration clauses to violate the rights of their students, and that 
in their experience, students often do not consider the consequences of 
an arbitration agreement, or the value of opting out, until they have a 
legitimate complaint against the school, at which point it is too late 
to opt out of any arbitration agreement that may have appeared in the 
student's enrollment agreement. Other commenters strongly believed that 
arbitration agreements containing opt-out clauses should still be 
considered mandatory, and should be prohibited under Sec.  685.300(f). 
According to these commenters, opt-out provisions are highly 
ineffective because students misunderstand the provisions or choose not 
to accept them to avoid being disagreeable. Commenters also asserted 
that recruiters at proprietary institutions are trained to manipulate 
students and may be able to convince them to sign agreements even if 
students are apprehensive about the meaning and consequences. Some 
commenters noted that students are unable to make informed decisions 
about whether to accept these optional agreements because students must 
understand and exercise the option well before any disputes arise. One 
commenter cited to a CFPB study that found that, even when consumers 
are afforded the opportunity to opt-out of arbitration clauses, many 
are either unaware of this option or do not exercise this right. 
Another commenter cited to examples from court records indicating that 
students who receive an opt-out provision rarely take advantage.
    Based on these concerns, commenters recommended that the Department 
prohibit schools from entering into any predispute arbitration 
agreements, even those containing opt-out provisions. Commenters 
cautioned that the Department's failure to explicitly prohibit these 
agreements would create an exception that swallows the Department's 
proposed rule on forced arbitration. Some commenters suggested that 
failure to ban opt-out clauses would actually make students worse off 
than if the agreements had no such option. According to these 
commenters, students who unknowingly sign arbitration agreements 
containing opt-out provisions may face greater hurdles in any efforts 
to circumvent them by demonstrating their unconscionability, as is 
generally required for challenges to arbitration agreements. 
Additionally, commenters suggested that, as proposed, it would be more 
difficult for the Department to take enforcement actions against 
schools that take advantage of loopholes in the regulations.
    Another commenter believed that allowing the enforcement of 
arbitration agreements containing opt-out provisions would be highly 
beneficial to both students and the Department. This commenter believed 
that these provisions afford students a higher degree of choice and 
control over their situations. Additionally, this commenter believed 
that allowing such provisions would relieve the Department of a 
potential influx of claims.
    Discussion: The Department solicited comments on how the 
regulations should treat agreements that would mandate arbitration of 
borrower defense claims but that contain opt-out clauses. We have 
considered the comments received, as well as the findings of the CFPB 
cited by the commenter as relevant to this question. We have considered 
as well the comments about students' lack of awareness either that they 
were executing an agreement to arbitrate, or that doing so had 
significant consequences that they did not understand, or both. The 
same considerations that apply to opt-out clauses apply as well to our 
proposal in the NPRM that would ban only mandatory predispute 
arbitration.
    Our proposal in the NPRM to bar only mandatory ``take it or leave 
it'' predispute arbitration agreements rested on the expectation that a 
student consumer could make an informed choice prior to a dispute to 
agree to arbitrate such a dispute, and that this

[[Page 76028]]

objective could realistically be accomplished by having the agreement 
presented to the student in a manner that would separate the agreement 
from the bulk of enrollment material presented to the borrower on or at 
the beginning of class, with a clearly-worded notice that the student 
was free not to sign the agreement. These comments have persuaded us 
that the steps we proposed in the NPRM would not produce an informed 
decision, because even if the agreement were to be presented to 
students in this manner, it is unrealistic to expect the students to 
understand what arbitration is and thus what they would be 
relinquishing by agreeing to arbitrate. The submissions from commenters 
provide specific evidence of this lack of understanding in the 
postsecondary education market among students enrolled in the very 
sector of that market that far more commonly uses predispute 
arbitration agreements.\90\ They are not alone. The literature 
regarding use of arbitration agreements in consumer transactions 
provides repeated anecdotal and empirical evidence that consumers 
commonly lack understanding of the consequences of arbitration 
agreements.\91\ In its survey of credit card users, the CFPB found 
generally that ``consumers generally lack awareness regarding the 
effects of arbitration agreements'' and specifically that 
``[r]espondents were also generally unaware of any opt-out 
opportunities afforded by their issuer.'' CFPB, Arbitration Agreements, 
81 FR 32843 (May 24, 2016).\92\
---------------------------------------------------------------------------

    \90\ Indeed, a commenter noted testimony in one case that the 
school official shared her students' lack of understanding: None of 
[the students] knew what arbitration was or asked any questions 
about the arbitration provision. Ms. Dennison testified that, 
although she interviews hundreds of applicants each year, she has 
never been asked a question about the arbitration provision and she 
has not mentioned it when meeting with prospective students. In 
fact, Ms. Dennison testified that she did not understand the 
arbitration provision herself.
    Rude v. NUCO Edn. Corp., 2011 WL 6931516 Ohio Ct. App. Dec. 30, 
2011.
    \91\ See: Jeff Sovern, et al., ``Whimsy Little Contracts'' with 
Unexpected Consequences, 75 Md. L. Rev. 1, at 21 (2015): The degree 
of literacy required to comprehend the average disclosure form and 
key contract terms simply is not within reach of the majority of 
American adults.'' Judge Posner has explained ``not all persons are 
capable of being careful readers.'' Former Federal Reserve Chair Ben 
S. Bernanke, whose agency was responsible for administering the 
Truth in Lending disclosures, among others, has said that ``not even 
the best disclosures are always adequate. . . . [S]ome aspects of 
increasingly complex products simply cannot be adequately understood 
or evaluated by most consumers, no matter how clear the 
disclosure.'' And noted scholar and now-Senator Elizabeth Warren . . 
. has been quoted as saying about a credit card contract: ``I teach 
contract law at Harvard, and I can't understand half of what it 
says.''
    \92\ The CFPB stated that it focused on use of credit card 
users, a subset of the financial products included in its Study, 
because ``credit cards offer strong market penetration across the 
nation.'' Id.
---------------------------------------------------------------------------

    We see no reason to expect that students who are now enrolled or 
will enroll in the future will be different than those described or 
included in the comments. We see no realistic way to improve this 
awareness, and thus, we do not believe that the use of predispute 
agreements to arbitrate will result in well-informed choices, 
particularly by students in the sector of the market in which such 
agreements are most commonly used. Based on the lack of understanding 
of the consequences of these agreements evidenced in the CFPB survey of 
credit card users, in the literature dealing with credit cards and 
other financial products, and in the examples of individual 
postsecondary students' lack of awareness, we consider predispute 
arbitration agreements, whether voluntary or mandatory, and whether or 
not they contain opt-out clauses, to frustrate achievement of the goal 
of the regulation--to ensure that students who choose to enter into an 
agreement to arbitrate their borrower defense type claims do so freely 
and knowingly.
    Changes: We have revised Sec.  685.300(f)(1) to delete the words 
``will not compel a student''; we have revised Sec.  685.300(f)(1), 
(2), and (3)(i) and (ii) to remove the word ``mandatory'' each time it 
appears; we have revised Sec.  685.300(g)(1)(ii) to delete the word 
``predispute''; and we have revised Sec.  685.300(i) to delete 
paragraph (i)(4). We also have removed the definition of a ``voluntary 
agreement'' from Sec.  685.300(f)(1)(ii) and revised the definition of 
``predispute arbitration agreement'' in Sec.  685.300(i).
    Comments: Several commenters believed that the proposed regulations 
would unfairly deny students the opportunity to seek relief through 
arbitration. Commenters suggested that if given the option, many 
students would choose to seek relief through arbitration, rather than 
litigation. Multiple commenters suggested that limiting the 
availability of arbitration would be highly burdensome for students, 
particularly those from low-income backgrounds who are less likely to 
be able to afford attorneys and fees associated with litigation. These 
commenters suggested that without arbitration, many low-income students 
may be prevented from actively pursuing relief. These commenters 
contended that arbitration is beneficial to students and should remain 
available to those students who would like to pursue it as a means of 
obtaining relief.
    Some commenters lauded arbitration as fair and legally sound. One 
commenter noted that under a particular arbitration agreement, students 
received a fair and impartial hearing, comprehensive review of 
evidence, and an impartial ruling by an independent arbitrator. This 
commenter also noted that the arbitration agreement in question is 
governed by State law, which the commenter believes provides sufficient 
legal oversight.
    Other commenters noted that arbitrators generally have more subject 
area expertise than judges, which makes them more qualified to issue an 
informed decision on a particular matter. One commenter suggested that 
students benefit from widespread arbitration because administrators 
learn to run more effective and service-oriented schools by 
participating in arbitration proceedings. One commenter noted that the 
benefits of arbitration are particularly profound in smaller 
institutions with closer relationships between students and 
administrators.
    Further, commenters suggested that arbitration is more efficient 
than litigation, and suggested that limiting the availability of 
arbitration would unduly delay provision of relief to students. Some 
commenters suggested that students benefit from the flexibility 
afforded by arbitration agreements. According to a few commenters, the 
flexibility available in arbitration proceedings allows participants to 
schedule events around their availability. Additionally, commenters 
believed that parties benefit from not being restricted by requirements 
that they adhere to traditional rules of evidence or civil procedure.
    One commenter asserted that arbitrators are generally very fair to 
students. This commenter opined that the consumer arbitration rules are 
particularly friendly to plaintiffs, particularly because of lower fees 
associated with proceedings. Another commenter asserted that plaintiffs 
prevail in arbitration proceedings at least as frequently as they do in 
court. Some commenters believed that the arbitration process often 
facilitates more positive outcomes because both students and 
institutions participate fully in the process, and are more invested in 
the outcomes.
    Additionally, some commenters suggested that in the absence of 
widespread arbitration, legal fees associated with litigation would 
take money away from institutions that could be used towards resources 
that

[[Page 76029]]

would improve educational outcomes for students. Several commenters 
suggested that the arbitration ban may ultimately lead to tuition 
increases as institutions are required to spend more money on 
litigation. These commenters also noted that the arbitration ban will 
be particularly harmful to smaller institutions that lack the resources 
necessary to hire robust legal teams. One commenter believed that some 
smaller institutions may be forced to close if responsible for funding 
costly litigation. This commenter also worried about ``ambulance 
chasing'' attorneys encouraging students to bring frivolous suits.
    On the other hand, a number of commenters supported the proposed 
ban on mandatory predispute arbitration agreements for various reasons. 
Several commenters suggested that arbitration systems create structures 
that the commenters view as inherently biased against students. 
Commenters noted that arbitrators are often paid on a case-by-case or 
hour-by-hour basis, which can create incentives for them to rule in 
favor of institutions, which are more likely than individuals to be 
able to produce repeat business for them. One commenter cited to 
empirical evidence that the commenter viewed as supporting its position 
that arbitration is harmful to consumers. Additionally, commenters 
noted that because arbitrators are not bound by adhering to precedent, 
their decisions are less predictable and reliable.
    Further, commenters stated that arbitration can be extremely 
costly. Commenters attributed the high costs of arbitration to the 
private nature of the system, noting that individual parties are often 
responsible for paying costs associated with arbitration, which may 
include high fees that arbitrators may tack on to total costs without 
sufficient notice. One commenter also cited the procedural limitations 
of arbitration as another detriment. This commenter stated that 
students may miss out on the opportunity for discovery in arbitration 
because the discovery process is not formalized in the same manner as 
civil lawsuits. According to the commenter, students are often denied 
access to information that is essential to their claims. Additionally, 
the commenter noted that there is a lack of oversight in arbitration 
proceedings, which may result in a lack of accountability among 
arbitrators for following by their own established procedures. This 
commenter also believed that the appeal process under arbitration is 
inadequate and that the narrow grounds and limited time frame for 
appeals ultimately harms students. Several commenters also suggested 
that the lack of transparency in the arbitration system works to the 
detriment of students. These commenters believed that the public and 
parties benefit from the transparency offered by civil litigation. 
Unlike civil litigation, arbitration is generally not public, 
transcripts are not provided to the public at large, and some 
proceedings include gag clauses to maintain privacy.
    One commenter believed that forced arbitration impedes the 
Department's ability to effectively oversee Federal assistance programs 
and ensure proper use of taxpayer dollars. This commenter also 
suggested that forced arbitration is unfair to students and deprives 
them of the opportunity to receive an education in a well-regulated 
system. Several commenters lauded the Department for taking measures to 
ensure that students who are wronged by unscrupulous schools receive 
their day in court. These commenters were particularly concerned that 
many students have been signing their rights away upon enrollment and 
urged the Department to prevent the continuation of that practice.
    Discussion: We appreciate the support for the proposed regulations 
from many of the commenters. For those commenters that did not support 
Sec.  685.300(f), many of their objections incorrectly suggested the 
regulations pose an outright ban or effectively preclude any use of 
arbitration. The regulations do not bar the use of arbitration and 
therefore do not deny students the benefits that the commenters ascribe 
to arbitration. Rather, consistent with the scope of our statutory 
authority, the regulations ban predispute arbitration agreements for 
borrower defense-type claims.
    The regulations do not bar the school from seeking to persuade 
students to agree to arbitrate, so long as the attempt is made after 
the dispute arises. The regulations, moreover, extend only to 
predispute agreements to arbitrate borrower defense-type grievances. 
They do not prohibit a school from requiring the student, as a 
condition of enrollment or continuing in a program, to agree to 
arbitrate claims that are not borrower defense-related grievances. 
Consistent with our statutory authority to regulate Direct Loan 
participation terms, the regulations address only predispute 
arbitration agreements for claims related to borrower defenses and not 
for other claims.
    Changes: None.
    Comments: A commenter suggested that the private nature of 
arbitration affords a level of protection to parties. According to this 
commenter, because arbitration proceedings are not public, parties need 
not be concerned about private information being revealed during 
proceedings.
    Discussion: The regulations do not ban arbitration entirely, but 
only arbitration achieved through predispute arbitration agreements for 
borrower defense-type claims. Students and institutions are free under 
this rule to agree to arbitration if privacy is an important 
consideration to the student. We expect that a student who chooses to 
litigate rather than pursue arbitration is already aware that generally 
litigation is a public proceeding, or becomes aware of that fact very 
quickly, and accepts that fact voluntarily. The regulations simply 
assure that a student will have the option to choose that forum.
    Changes: None.
    Comments: A few commenters addressed the effect of delegation 
clauses within arbitration agreements--provisions that assign, or 
delegate, to the arbitrator, not a court, the power to decide whether a 
particular claim or grievance falls within the agreement to arbitrate. 
The commenters considered such delegation clauses problematic because 
they allow arbitrators who, according to the commenters, may have 
financial incentives that impact their neutrality, to make decisions 
regarding whether a claim belongs in court or arbitration. The 
commenters suggested that if the Department does not address delegation 
provisions, the proposed regulations may not fulfill their intended 
purpose. The commenters urged the Department to prohibit the use of 
delegation clauses to ensure that any questions about the 
enforceability or scope of predispute arbitration agreements are 
resolved by a court rather than an arbitrator, so that schools cannot 
force students into time-consuming arbitration proceedings to resolve 
threshold questions about enforceability.
    Discussion: The commenters identify an important issue, one made 
particularly significant because Sec.  685.300(e) and (f) distinguish 
between borrower defense-type claims or grievances, which the 
regulations address, and other student claims, which it does not. The 
commenters rightly argue that the objective of the regulation may be 
frustrated if the school resists a suit by moving to compel arbitration 
and the arbitrator, not the court, were to have authority under the 
agreement to decide whether the claim is one that the student must 
arbitrate. In the NPRM, we described the recent history of aggressive 
actions to compel arbitration of student claims,

[[Page 76030]]

and consider it reasonable to expect that schools will continue to 
oppose lawsuits by moving to compel arbitration, and would rely on 
delegation clauses in arbitration agreements to support these efforts. 
We did not explicitly address in the NPRM the use of delegation 
clauses, but we proposed there to preclude attempts, where the student 
had agreed to a class action waiver, to ``seek[ ] dismissal, deferral 
or stay'' of ``any aspect of a class action,'' Sec.  685.300(e)(2)(i), 
or, if the student had entered into a mandatory predispute arbitration 
agreement, to ``seek[ ] dismissal, deferral or stay'' of ``any aspect 
of a judicial action filed by the student.'' Sec.  
685.300(f)(2)(i).\93\ These prohibited actions could rest on an express 
delegation clause committing to the arbitrator the determination 
whether the claim was a borrower-defense type claim. We did not intend 
to allow that action, and in response to the commenters who stressed 
the significance of this issue, we are adding language making it clear 
that the court, not the arbitrator, is to decide the scope of any 
arbitration agreement or class action waiver. Of course, if the student 
has in fact agreed to arbitrate some or all claims in a post-dispute 
agreement, then the school has every right, pursuant to these terms of 
its Direct Loan agreement with the Department, to oppose litigation by 
relying on that arbitration agreement. However, the regulation is 
intended to protect the rights of students who agree, predispute, only 
to arbitration of other kinds of claims, to have their borrower defense 
claims heard by a court. To ensure that goal is achieved, we believe 
that any arbitration agreement with a Direct Loan borrower should place 
power to decide the scope of the agreement in the court, not the 
arbitrator.
---------------------------------------------------------------------------

    \93\ Indeed, in at least two of the cases cited in the NPRM, an 
essential element of the ruling turned on whether the student had 
agreed to arbitration of issues about the arbitrability of the 
claims at issue. Eakins v. Corinthian Colleges, Inc., No. E058330, 
2015 WL 758286 (Cal. Ct. App. Feb. 23, 2015); Kimble v. Rhodes 
College, No. C-10-5786, 2011 WL 2175249 (N.D. Cal. June 2, 2011).
---------------------------------------------------------------------------

    Changes: We have modified Sec. Sec.  685.300(e)(3) and 
685.300(f)(3) to add to the required provisions and notices the 
statement that ``we agree that only the court is to decide whether a 
claim asserted in the lawsuit is a claim regarding the making of the 
Direct Loan or the provision of educational services for which the loan 
was obtained.''
    Comments: A few commenters recommended alternatives to proposed 
Sec.  685.300(f). One commenter recommended that the Department 
eliminate its ban and instead provide suggested best practices to 
facilitate dispute resolution. Another commenter recommended that the 
Department develop rules to govern arbitration proceedings rather than 
banning them entirely. Some rules proposed by the commenter included: 
(1) A neutral arbitrator, (2) more than minimal discovery, (3) a 
written arbitration award, (4) all forms of relief available in court 
available in arbitration, and (5) prohibition on imposing unreasonable 
costs in arbitration. Another commenter suggested that the Department 
establish an annual threshold for the number of arbitration settlements 
for all institutions. Under this proposal, institutions would only be 
held accountable if their number of arbitration proceedings exceeded 
this threshold.
    Discussion: The regulations do not ban arbitration entirely, as 
suggested by some of the commenters. Rather, the regulations ban 
predispute arbitration agreements for borrower defense-type claims. We 
discussed at some length in the last negotiated rulemaking session the 
proposal to regulate the conduct of arbitration, rather than banning 
compelled predispute arbitration agreements, but in issuing this final 
rule, we conclude that limiting agreements to arbitrate borrower 
defense claims to those entered into after a dispute has arisen will 
achieve the goal of an informed decision by the borrower. Therefore, we 
have no reason to set a limit on the number of such arbitrations a 
school may conduct. The regulations do, however, require information 
from the school about the substance and outcomes of arbitration.
    Changes: None.
    Comments: One commenter suggested that eliminating mandatory 
arbitration would be overly burdensome on our judicial system because 
many claims that otherwise would have gone to arbitration will wind up 
in court.
    Discussion: The regulations allow students who agree to arbitration 
to use that method, rather than pursuing relief through a lawsuit, and 
we have no expertise or experience from which to estimate the effect of 
the regulation on judicial filings.
    Changes: None.
    Comments: One commenter contended that the Department's position is 
logically inconsistent, because the commenter viewed the Department as 
simultaneously asserting that courts do not provide adequate relief for 
students, while also asserting that access to the judicial system is 
essential for students to obtain relief.
    Discussion: We do not believe, and did not state, that the judicial 
system provides inadequate relief for students; to the contrary, we 
noted that recent history shows that access to the judicial system was 
denied by widespread use of mandatory predispute arbitration agreements 
and class action waivers. Far from implying that the judicial system 
did not or could not provide relief, we included in the new borrower 
defense Federal standard, for new loans, an alternative that rests 
entirely on a court judgment on a borrower defense claim based on State 
law.
    Changes: None.
    Comments: One commenter stated that permitting only post-dispute 
arbitration agreements would be entirely ineffective and cautioned the 
Department against allowing only post-dispute arbitration as an option 
to students. Another commenter urged the Department to implement 
additional safeguards to protect students under post-dispute 
arbitration agreements. This commenter was concerned that schools could 
potentially force students to sign post-dispute arbitration agreements 
with prohibitions limiting their ability to seek relief and urged the 
Department to take measures to prevent schools from engaging in this 
activity.
    Discussion: Section 685.300(f) does not limit the ability of the 
school to enter into a post-dispute arbitration agreement, even one 
that would include arbitration of a borrower defense-type claim. A 
student with an actual claim has every reason to question the 
consequences of agreeing to arbitrate the claim, as opposed to filing 
suit, and at that point we expect such a decision to be an informed 
choice by the student.
    Changes: None.
    Comments: A commenter noted that some students would have 
difficulty joining in a class action for various reasons, and would 
lack the resources to pursue an individual suit, but that recently 
consumers have had success by participating in aggregate litigation. 
The commenter feared that the NPRM by barring class action waivers 
would not have barred the institution from attempting to force an 
individual student to pursue litigation alone and not as part of a 
combined suit.
    Discussion: The regulation as proposed would bar an institution 
from relying on a mandatory predispute arbitration agreement by 
``dismissal, deferral, or stay of any aspect of a judicial action filed 
by the student.'' Sec.  685.300(f)(2)(i). We consider that language to 
include the action described by the commenter, such as actions to 
challenge the student's joinder in a single suit under Fed. R. Civ. 
Proc. 20 or a similar rule by which individual litigants may 
consolidate their actions.

[[Page 76031]]

We clarify that in this final regulation. An institution remains free 
to seek relief on grounds other than that the individual is barred from 
joinder in an action by reason of the terms of the arbitration 
agreement.
    Changes: Section 685.300(f)(2)(i) is revised to include opposing 
joinder in a single action.

Internal Dispute Processes

    Comments: One commenter expressed strong approval for Sec.  
685.300(d), which would ban schools from requiring students to use the 
school's internal complaint process before seeking remedies from 
accrediting agencies or government agencies. However, a few commenters 
strongly believed that students should exhaust internal grievance 
procedures before seeking relief externally. These commenters noted 
that internal grievance procedures offer students adequate 
opportunities to seek relief. A few of these commenters touted the 
transparency and collaboration between students and institutions that 
results from engaging in these proceedings.
    Discussion: The regulations do not discourage the use and promotion 
of internal grievance procedures, and we encourage schools to adopt 
those procedures in order to remedy grievances before they become 
claims that lead to litigation or arbitration. The regulations also do 
not bar the institution from addressing the grievance as fully as it 
may wish immediately, whether or not the student chooses to raise the 
complaint to authorities. The institution may succeed in resolving the 
matter. However, if the student believes that the grievance is 
significant enough to warrant the attention of law enforcement 
officials or bodies empowered to evaluate academic matters, we believe 
that the benefit of bringing that complaint to their attention 
outweighs the benefits of attempting to compel the student to delay. 
The regulations do not impose any duty on an authority or accreditor to 
take any particular action, and they may choose to defer or delay 
consideration of the complaint until completion of the institutional 
process. However, the regulations would help those authorities better 
monitor institutional performance by making timely notice of complaints 
more likely.
    Changes: None.
    Comments: One commenter suggested that proposed Sec.  685.300(d) 
conflicts with State law that requires that students exhaust internal 
dispute resolution procedures prior to seeking other relief.
    Discussion: State law may require a consumer to make a written 
demand on a merchant before filing suit, and the regulations do not 
supersede such a law. Some State laws or case law may also require a 
student to exhaust a school's administrative appeal process before 
filing suit on a grievance.\94\ Section 685.300(d) addresses not the 
filing of a lawsuit, but rather a very different matter: Seeking 
redress from the State agency with authority to address the complaint, 
or the accreditor for the school. If those authorities decline to 
intervene, the student is left in effect with the need to pursue any 
internal grievance process. The regulations in no way require those 
authorities to exercise their independent judgment. The regulations 
simply bar the school from attempting to block the student from seeking 
redress from those authorities. The regulations leave the school free 
to respond to a student's lawsuit by contending that applicable law 
precludes judicial review of the claim or requires the litigant to 
first exhaust available internal procedures.
---------------------------------------------------------------------------

    \94\ See, e.g., Susan M. v. New York Law Sch., 76 N.Y.2d 241, 
556 NE.2d 1104 (1990).
---------------------------------------------------------------------------

    Changes: None.

Forbearance (Sections 685.205(b)(6) and 682.211)

    Comments: Several commenters expressed support for the Department's 
proposal to grant an administrative forbearance to a Direct Loan 
borrower who applies for relief under the borrower defense provisions. 
Commenters were also supportive of the proposal to grant FFEL borrowers 
the same type of administrative forbearance that Direct Loan borrowers 
would receive.
    Multiple comments supported the Department's proposed use of 
forbearance (along with information about how to decline forbearance 
and providing information about income-driven repayment plans). One 
commenter, however, recommended that the Department require borrowers 
to request forbearance instead of expecting borrowers to decline 
forbearance (opting-in rather than opting-out). Commenters also 
expressed the view that forbearance should apply to all loan types.
    Another commenter suggested that the use of administrative 
forbearance or the suspension of collection activity would lead to 
frivolous claims intended to delay repayment.
    A group of commenters recommended that forbearance for a borrower 
who files a borrower defense claim be granted in yearly increments, or 
for some other explicit time frame designated by the Department, during 
which the Department will make a determination of eligibility for a 
borrower defense claim. These commenters noted that servicing systems 
generally require periods of forbearance to have explicit begin and end 
dates. The commenters believed that the proposed change would resolve 
the servicing requirement and permit the Department to designate an 
explicit time frame for servicers (such as one to three years) during 
which the Department would make a determination of eligibility for 
relief under a borrower defense claim.
    Under the commenters' proposal, upon receiving the notification of 
the Department's determination of eligibility for relief under borrower 
defenses, FFEL Loan servicers would either end the forbearance and 
resume servicing or maintain the forbearance until the borrower's loans 
are consolidated into a Direct Consolidation loan. A group of 
commenters recommended that, if the Department plans to begin the 
process for prequalification or consolidation before the effective date 
of the final regulations, the Department consider permitting early 
implementation of the new mandatory administrative forbearance under 
Sec.  682.211(i)(7). The commenters noted that without the new 
authority to grant mandatory administrative forbearance, discretionary 
forbearance can be used to suspend servicing and collection. However, 
these commenters pointed out that discretionary forbearance requires a 
borrower's request and agreement to the terms of the forbearance. A 
discretionary forbearance may also be subject to a borrower's 
cumulative maximum forbearance limit. If a borrower has reached his or 
her maximum forbearance limit, the loan holder would have no other 
remedy but to provide a borrower relief during the review period. The 
commenters believed that early implementation of Sec.  682.211(i)(7) 
would be more efficient and provide a necessary benefit for borrowers 
that have reached their cumulative maximum forbearance limit while the 
Department makes a discharge eligibility determination.
    One commenter noted that, under the proposed regulation, a borrower 
who files a defense to repayment claim will experience immediate relief 
due to forbearance or suspension of collection. However, any interest 
that is not paid during forbearance will be capitalized. This commenter 
suggested that a borrower should not be discouraged from mounting a 
defense to repayment that could involve extended

[[Page 76032]]

investigation by having accrued interest capitalized if the claim is 
rejected. The commenter recommended that the Department set a limit on 
the interest that can be capitalized or limit the length of time for 
which accrued interest can be capitalized.
    A group of commenters recommended a conforming change to Sec.  
682.410(b) to address defaulted loans held by a guaranty agency. In 
such cases, a guaranty agency is the holder of a loan for which the 
Department is making a determination of eligibility, not a lender. 
Under the conforming change, when the guarantor is the holder of a 
loan, the Department will notify the guarantor to suspend collection 
efforts, comparably to when a lender is notified by the Department 
under Sec.  682.211(i)(7) of a borrower defense claim. Upon receiving 
notification of the Department's determination, a guarantor would 
either resume collection efforts or maintain the suspension until the 
borrower's loans are consolidated into a Direct Consolidation loan.
    Discussion: We appreciate the commenters' support for granting 
forbearance and providing information about alternatives and believe it 
will aid borrowers while the Department reviews their applications. 
Forbearance is available to Direct Loan borrowers and administered by 
the loan servicers.
    The Department will allow lenders and loan holders to implement 
Sec.  682.211(i)(7) early, so that they may grant the forbearance prior 
to July 1, 2017. Lenders and loan holders will be required to grant 
such forbearance as of July 1, 2017, the effective date of these 
regulations.
    We disagree that forbearance should be an opt-in process, as we 
believe that the majority of borrowers will want to receive the 
forbearance, making an opt-out process both more advantageous to 
borrowers and more efficient.
    We also disagree that providing forbearance and suspending 
collection activities will lead to substantial numbers of frivolous 
claims. Borrowers experiencing difficulty with their monthly loan 
obligations may avail themselves of income-driven repayment plans, loan 
deferment, and voluntary forbearance upon request. Additionally, 
because applicants for forbearance are required to sign a certification 
statement that the information contained on their application is true 
and that false statements are subject to penalties of perjury, we do 
not expect a sizeable increase in fraudulent claims.
    We disagree with the recommendation that the Department set a limit 
on the amount of accrued interest that may be capitalized, or the 
length of time that interest may be allowed to accrue, during the 
administrative forbearance. We have seen no evidence that 
capitalization of interest that accrues during a forbearance period 
while a discharge claim is being reviewed discourages borrowers from 
applying for loan discharges. Even in situations when the suspension of 
collection activity may be for an extended period of time--such as 
during bankruptcy proceedings--interest that accrues during the 
suspension of collection activity is capitalized. We see no 
justification for limiting capitalization of interest during the period 
in which a borrower defenses claim is being evaluated by the 
Department.
    We agree with the commenters that it is preferable to have a set 
time period for mandatory forbearances granted during the period that 
the Department is reviewing a borrower defense claim. In addition to 
resolving the systems issues raised by the commenters, it would help 
borrowers to have precise begin and end dates for the forbearance. 
Granting these forbearances in yearly increments, with the option to 
end the forbearance earlier if the borrower does not qualify, would be 
consistent with most of the other mandatory forbearances in the FFEL 
Program, which are granted in yearly increments, or a lesser period 
equal to the actual period of time for which the borrower is eligible 
for the forbearance. In most cases, we do not believe that the full 
year for the forbearance will be required.
    We also agree to make the conforming changes that would address 
defaulted loans held by a guaranty agency.
    Changes: We have modified Sec.  682.211(i)(7) to specify that the 
administrative forbearance is granted in yearly increments, until the 
loan is consolidated or the Department notifies the loan holder to 
discontinue the forbearance.
    We have added a new Sec.  682.410(b)(6)(viii), requiring a guaranty 
agency to suspend collection activities on a FFEL Loan held by the 
guaranty agency for borrowers seeking relief under Sec.  682.212(k) 
upon notification by the Department.

Closed School Discharges (Sections 674.33, 682.402 and 685.214)

General

    Comments: Several commenters supported the proposed closed school 
discharge regulations. These commenters appreciated the Department's 
proposal to provide more closed school discharge information to 
borrowers and to increase access to closed school discharges. One 
commenter strongly supported the proposed changes to the closed school 
discharge regulations that would require greater outreach and provision 
of information to students at schools that close, and would 
automatically discharge the loans of students from closed schools who 
do not re-enroll within three years. This commenter believed that too 
many students at schools that close neither receive a closed school 
discharge nor complete their program at another school.
    A group of commenters also felt that too few eligible borrowers 
apply for closed school discharges, primarily because these borrowers 
are unaware of their eligibility. These commenters believed that 
amending the regulations to provide additional closed school discharge 
information to borrowers, to make relief automatic and mandatory for 
borrowers who do not re-enroll within one year, and to provide for 
review of guaranty agency denials, would ensure that eligible students 
get relief.
    One commenter supported strengthening regulations to hold 
institutions accountable and protect student borrowers from fraudulent 
and predatory conduct. This commenter applauded the Department's 
efforts on behalf of Latino students who are overrepresented in 
institutions that engage in this conduct, while suggesting that more 
must be done to ensure the success of these students.
    A group of commenters recommended that the Department broaden the 
scope of the proposed regulation to apply to any planned school 
closures, rather than only school closures for which schools submit 
teach-out plans. These commenters noted that very few closing schools 
arrange for teach-outs at other schools, and that many of the recent 
school closures did not involve teach-outs. These commenters believed 
that the proposed regulations would fail to ensure that students at 
closing schools that do not submit teach-out plans receive accurate, 
complete, and unbiased information about their rights prior to the 
school closure.
    One commenter recommended that the Department require institutions 
to facilitate culturally responsive outreach and counseling to students 
who opt-in to teach-out plans to ensure that they understand the 
benefits and consequences of their decision.
    Discussion: We thank the commenters for their support. We agree 
that these are important provisions, and note that through our intended 
early implementation of the automatic closed school discharge 
provisions, students

[[Page 76033]]

affected by the recent closure of Corinthian will be able to benefit 
from a more streamlined, automatic process for relief sooner. However, 
we do not believe that it is necessary to broaden the scope of the 
regulations to apply to ``any planned school closures'' because the 
current regulations already cover all planned school closures. Current 
34 CFR 668.14(a)(31) requires a school to submit a teach-out plan under 
several conditions, including a school intending to close a location 
that ``provides at least 100 percent of at least one program'' or if 
the school ``otherwise intends to cease operations.'' 34 CFR 
668.14(a)(31)(iv) and (v). Therefore, the provision of the teach-out 
plan triggers the provision of the closed school disclosures and 
application form.
    Although we agree that schools should provide culturally responsive 
outreach and counseling to students who opt-in to teach-out plans, we 
believe that it would be difficult to establish standards for such 
outreach and counseling or to define ``culturally responsive'' through 
regulation. However, we expect institutions to be cognizant of the 
needs of their student population, and to provide appropriate outreach 
and counseling for their students. At a future date, the Department may 
consider providing resources, guidance, or technical assistance to 
institutions to facilitate a culturally responsive dissemination of 
information.
    Changes: None.

Availability of Disclosures

    Comments: Many commenters supported the Department's proposed 
regulations that increase disclosure requirements for schools that are 
closing. These commenters shared the Department's concern that many 
borrowers are unaware of their eligibility for a closed school 
discharge because of insufficient outreach and information. These 
commenters noted that, in some instances, closing schools inform 
borrowers of the option to complete their program through a teach-out, 
but either fail to advise them of the option for a closed school 
discharge, or advise them of the option in a way that discourages them 
from pursuing a discharge. According to these commenters, students 
often receive a closed school loan discharge application from the 
Department after deciding whether to enroll in teach-out programs. The 
commenters believe that students must receive clear, accurate, and 
complete information much earlier in the process when they are making 
major decisions. The commenters speculated that students who have 
enrolled in, but have not completed, a teach-out program may not 
realize they are still eligible for a closed school discharge, and may 
feel committed to pursuing the teach-out even though it is not in their 
best interest to do so.
    A group of commenters urged the Department to clarify that closed 
school discharges may be available to eligible students who have re-
enrolled in another institution. These commenters argued that relief 
should not be limited to students who do not re-enroll in a title IV-
eligible institution. Commenters stated that the HEA and current 
regulations provide that a borrower is eligible for closed school 
discharge if the borrower did not complete a program due to school 
closure and did not subsequently complete the program through a teach-
out or credit transfer. Students who participate in a teach-out or who 
transfer credits but do not complete their program remain eligible for 
a closed school discharge, as do students who re-enroll in a different 
institution but do not transfer credits or transfer some credits to an 
entirely different program. According to these commenters, this 
clarification is particularly important because students attending 
closing institutions have reported frequent instances of having been 
misled by closing institutions and recruiters from proprietary schools.
    In these commenters' view, the low application rate for closed 
school discharges is due to a lack of understandable and accessible 
information about closed school discharges.
    A group of commenters noted that in some cases it may be unclear 
when loan discharge information should be provided because the 60-day 
forbearance or suspension of collection activity period may expire 
while the borrower is still within the six-month grace period before 
collection begins. Therefore collection activities will not be resumed 
by the guaranty agency or lender under Sec.  682.402(d)(6)(ii)(H), or 
by the Department under Sec.  685.214(f)(4). These commenters urged the 
Department to revise the regulations to clarify that the closed school 
discharge information must be provided either when collection first 
begins (when a borrower enters repayment after the grace period and 
will be more inclined to exercise their discharge rights) or when 
collection is resumed, whichever is applicable.
    A group of commenters supported the Department's proposal to 
require closing schools to provide discharge information to students. 
When schools announce that they are closing, they currently have no 
obligation to inform their students about their loan discharge rights 
and options. According to these commenters, students feel compelled to 
continue their educations in ways that may not be in their best 
interests because they lack sufficient information. For example, 
commenters contended that when a teach-out is offered, students often 
believe they are obligated to participate, even though they have a 
right to opt for a closed school discharge instead. Alternatively, 
although instruction may be seriously deteriorating, students may feel 
compelled to complete the program at the closing school, unaware that 
they have a right to withdraw within 120 days of the closure and 
receive a closed school discharge. These commenters also suggested that 
students may feel compelled to accept another school's offer to accept 
their credits, without understanding that by accepting the offer they 
may become ineligible for a closed school discharge.
    Because of the issues discussed above, these commenters supported 
the Department's proposal to require schools to provide borrowers with 
a notice about closed school discharge rights when they submit a teach-
out plan after the Department initiates an action to terminate title IV 
eligibility or other specified events.
    A group of commenters recommended that we revise the regulations to 
require that whenever a school notifies the Department of its intent to 
close, it must provide a written notice to students about the expected 
date of closure and their closed school discharge rights, including 
their right to a discharge if they withdraw within 120 days prior to 
closure.
    One commenter stated that the proposed regulations would require 
the dissemination of a closed school discharge application to students 
who are not and will not be eligible for discharge. The commenter 
recommended that the Department revise proposed Sec.  668.14(b)(32) so 
that an institution would not be required to disseminate a closed 
school discharge application if the institution's teach-out plan 
provides that the school or location will close only after all students 
have graduated or withdrawn. According to this commenter, if a school 
that plans to close remains open until all students have graduated or 
withdrawn, few if any students would be eligible for a loan discharge.
    The commenter believed that the proposed regulations create 
incentives to withdraw that are contrary to public policy favoring 
program completion. The commenter recommended that proposed Sec.  
668.14(b)(32) be revised to

[[Page 76034]]

provide that when an institution arranges a teach-out opportunity that 
would permit a student to complete his or her program, the institution 
would only be required to provide the discharge application and 
accompanying disclosure if the student declines the teach-out 
opportunity. The commenter suggested that the Department require that 
institutions inform students of their opportunity to discharge their 
loans before the school closes and before the student makes any 
decision as to whether to participate in the teach-out. The commenter 
believed that it is unrealistic to assume that students will not take 
advantage of the opportunity to discharge their loan debt, particularly 
when students can simply enroll in another institution and complete 
their program after receiving a discharge.
    Another commenter disagreed with the inclusion of voluntary school 
closures in Sec.  668.14(b)(31)(iv) where the institution intends to 
close a location that provides 100 percent of at least one program. The 
commenter stated that when a school decides that a particular location 
is no longer desirable or viable, and makes plans to responsibly teach-
out the enrolled students itself, the school should not be treated like 
a school which has lost State approval, accreditation, or Federal 
eligibility. The commenter believed that the proposed regulation would 
discourage schools from acting responsibly and undertaking the 
considerable expense to voluntarily teach-out a location because after 
receiving a discharge application, students would be more likely to 
withdraw and seek a discharge rather than finishing their education. 
This commenter recommended limiting the requirement that closing 
schools provide a discharge application and a written disclosure to 
situations described in Sec.  668.14(b)(31)(ii) and (iii), where there 
is some likelihood that the school's behavior may have disadvantaged 
students.
    Some commenters urged the Department to locate the provision 
requiring closing schools to provide a discharge application and 
written disclosures in Sec.  668.26, rather than Sec.  668.14, the 
section of the regulations pertaining to the PPA. These commenters 
asserted that placing this provision in the PPA could lead to potential 
False Claims Act liability centered around disputes of fact that cannot 
be resolved absent undergoing discovery in a court proceeding. 
According to these commenters, schools would face the risk of costly 
litigation to address issues of fact regarding whether students 
received proper notice, even where schools have documented the proper 
provision of notice.
    One commenter recommended a technical change for non-defaulted 
loans, by moving the proposed requirement to provide a second 
application from guarantor responsibilities in Sec.  
682.402(d)(6)(ii)(J) to lender responsibilities in Sec.  
682.402(d)(7)(ii).
    Discussion: We appreciate the support of the commenters who agreed 
with our proposed changes to the disclosure requirements. The 
commenters are correct that a borrower may receive a closed school 
discharge even if the borrower re-enrolls at another institution of 
higher education. Under current Sec.  685.214(c)(1)(C), an otherwise 
eligible borrower who re-enrolled at another institution may qualify 
for a closed school discharge if the borrower did not complete the 
program of study at another school, or by transferring credits earned 
at the closed school at another school.
    With regard to the recommendation that the Department revise the 
regulations to specify that closed school discharge information be 
provided either when collection first begins, or when collection 
resumes, whichever is applicable, we do not believe that a lender in 
the FFEL program would find the use of the term ``resume'' confusing. 
We note that current regulations in Sec.  682.402(d)(7)(i) use the term 
``resume.'' We are not aware of any cases in which a FFEL lender failed 
to meet the requirements in the current regulations to ``resume'' 
collections activities because the lender had not yet begun collection 
activities.
    We disagree with the recommendation that a school that plans to 
keep a closing location open until all of the students have either 
graduated or withdrawn should be exempted from the requirement to 
provide its students with the closed school disclosures or the 
application. Because all students at such a school or location are 
entitled to the option of a closed school discharge, we believe that 
all such borrowers should receive this information, so that they have 
full knowledge of their options. While many of the students at such a 
school location may plan to take advantage of the teach-out, not all 
necessarily will.
    We disagree with the recommendation that the closed school 
discharge form only be provided to borrowers who decline the teach-out. 
As other commenters pointed out, students may accept a teach-out not 
realizing that they have other options. The disclosure information and 
the information on the discharge application form will apprise 
borrowers of their options, and help the borrower to make an informed 
decision based on full knowledge of the borrower's options.
    We disagree with the comment suggesting that the proposed 
regulations create an incentive to withdraw that is contrary to public 
policy. Although public policy generally favors higher rates of program 
completion, it is not always in the individual borrower's best interest 
to continue a program through graduation. In a closed school situation, 
the value of the degree the borrower obtains may be degraded, depending 
on the reasons for the school closure. Borrowers at closing schools may 
incur unmanageable amounts of debt in exchange for relatively low-value 
degrees. We do not believe that it is good public policy to require 
these borrowers to repay that debt if they cannot or choose not to 
complete the program and are eligible for a closed school discharge.
    Similarly, we disagree with the recommendation that voluntary 
school closures be exempted from the requirements. As noted earlier, 
the teach-out requirements in 34 CFR 668.14(a)(31) apply whether the 
school is forced to close or voluntarily closes. We see no basis for 
exempting schools that voluntarily close from the closed school 
discharge requirements promulgated in these final regulations.
    With regard to schools being discouraged from acting responsibly 
and voluntarily providing teach-outs, as noted above, closing schools 
are required to provide teach-outs. A school that declines to provide 
teach-outs as a result of these final regulations would be in violation 
of the requirements specified in the school's PPA.
    We do not agree with the recommendation that a school be required 
to provide disclosures whenever a school notifies the Department of its 
intent to close. The regulations as proposed require a school to 
provide disclosures as result of any of the events in section 
668.14(b)(31)(ii)-(v), which includes ``an institution otherwise 
intends to cease operations.'' We disagree with the recommendation that 
the provision in Sec.  668.14 be moved to Sec.  668.26. We believe the 
provision is more appropriately included in Sec.  668.14, which 
enumerates the requirements of a school's PPA. We do not agree that 
schools are at greater risk of costly litigation if the provision is 
located in Sec.  668.14 than they would be if the provision were 
located in Sec.  668.26. To the extent that a closed school would face 
potential liability under the False

[[Page 76035]]

Claims Act for claims for Federal funds made after the school failed to 
comply with this requirement, we see little difference in the risk 
based on where the regulatory requirement is located in the Code of 
Federal Regulations.
    We agree with the recommended technical change that, for non-
defaulted FFEL Program loans, the regulations should include the 
requirement to provide a borrower a second closed school application 
under lender responsibilities in Sec.  682.402(d)(7).
    Changes: We have revised Sec.  682.402(d)(7)(ii) to require a 
lender to provide a borrower another closed school discharge 
application upon resuming collection.

Content of Disclosures

    Comments: Under the proposed regulations, institutions are 
responsible for providing written disclosures to students to inform 
them of the benefits and consequences of a closed school discharge. A 
group of commenters made recommendations for the content of the written 
materials that schools would be required to provide to students under 
proposed Sec.  668.14(b)(32). Specifically, these commenters suggested 
that the written disclosure describing the benefits and consequences of 
a closed school discharge as an alternative to program completion 
through a teach-out should encourage program completion, because 
earning a degree can lead to employment. These commenters encouraged 
the Department to work with the postsecondary education community to 
draft discharge applications and disclosures that encourage program 
completion.
    This group of commenters also recommended modifications to the 
closed school discharge regulations, to proscribe the content of the 
disclosures. These commenters believed that if the Department provided 
or approved the written disclosures, it would help ensure that 
borrowers are able to make better-informed choices over how they 
proceed with their higher education.
    These commenters believed that the Department should not rely on 
failing schools to ensure that students receive this information prior 
to closure. According to these commenters, because these schools can be 
liable for the closed school discharges, closing schools often provide 
inaccurate closed school discharge information or provide information 
in a format that students are unlikely to read or notice.
    To prevent misleading disclosures, which would defeat the purpose 
of the proposed regulation, these commenters recommend that the 
Department amend proposed Sec.  668.14(b)(32) to require that the 
written disclosure the school gives to its students be in a form 
provided or approved by the Secretary.
    This group of commenters recommended that the closed school 
disclosures also include the expected closure date. These commenters 
asserted that when schools announce that they are closing, but plan on 
teaching out all the existing programs themselves, they currently have 
no obligation to inform their students about the expected date of 
closure. These commenters suggest that, as a result, students who 
experience a deterioration in the level of instruction are hesitant to 
withdraw and in many cases do not know they have the right to withdraw. 
These commenters contend that even students who are aware of their 
right to withdraw do not know when they can withdraw while remaining 
eligible for a closed school discharge.
    To provide borrowers with more choice over how they proceed with 
their higher education, these commenters recommended that, upon 
notifying the Department of its intent to close and teach-out all 
existing students, the regulations require a school to provide a 
written notice to students about the expected date of closure and their 
right to a discharge if they withdraw within 120 days prior to closure.
    One commenter contended that schools required to post letters of 
credit before closing have a strong financial incentive to minimize the 
number of students who choose to take a closed school discharge, 
regardless of what is in each student's best interest. In addition, 
this commenter suggested that unscrupulous schools often aggressively 
recruit students from closed schools. This commenter recommended that, 
to ensure students at closing schools receive clear, accurate, and 
complete information about their options, the Department should require 
schools to use standard language and/or a standard fact sheet approved 
by the Department in their disclosures.
    This group of commenters recommended that the disclosures clearly 
explain the student's closed school discharge rights. The commenters 
asserted that closing schools often obfuscate a borrower's discharge 
rights and options. In the commenters' view, the Department's proposal 
would only encourage continued obfuscation. Under the proposed 
regulations, a school must provide a disclosure that describes the 
benefits and consequences of a closed school discharge as an 
alternative to a teach-out agreement. The commenters believe that a 
school could comply with this proposed requirement by providing a long, 
complicated disclosure about benefits and consequences, while burying a 
borrower's right to obtain a closed school discharge instead of 
participating in a teach-out. To prevent obfuscation and confusion the 
commenters recommended that the Department revise proposed Sec.  
668.14(b)(32) to require a clear and conspicuous written disclosure 
informing students of their right to seek a closed school discharge as 
an alternative to a teach-out.
    Discussion: We do not have plans to develop written closed school 
discharge disclosure materials for schools to use, although we may 
develop such materials in the future if warranted. In addition, we may 
provide technical assistance to schools required to develop school 
discharge disclosure materials. We note that the Department already 
provides information on closed school discharges on our studentaid.gov 
Web site.
    The current closed school discharge form provided to borrowers, 
Loan Discharge Application: School Closure, is a Department form. The 
Department has developed this form in consultation with the student 
financial aid community. The form is due to expire on August 31, 2017. 
In the coming months, we will revise the form to reflect the changes in 
the closed school discharge regulations. The revised version of the 
form will go through two public comment periods before it is 
implemented.
    We disagree with the recommendation that we require schools to 
provide students with the expected date of a school closure. The 
expected date of closure may not be the actual closure date, and the 
school may actually close earlier or later than that date. Providing a 
date that may or not be accurate could be confusing to borrowers. It 
may also discourage borrowers from continuing in their education 
programs when, in some cases, it may be beneficial for them to complete 
their programs at that institution.
    Changes: None.

Procedures for Providing Disclosures

    Comments: A group of commenters expressed support for the 
Department's closed school discharge proposal, but strongly recommended 
several modifications to further the Department's goal of increasing 
the numbers of eligible students who receive closed school discharges. 
Under current Sec.  685.214(f)(2), after the Department confirms the 
date of a school closure, the Department mails a closed school 
discharge application to

[[Page 76036]]

borrowers affected by the closure. The Department suspends collection 
efforts on applicable loans for 60 days. If the borrower does not 
submit the closed school discharge application within that timeframe, 
the Department resumes collection on the loan, and grants forbearance 
for the 60-day period as provided for under Sec.  685.214(f)(4). These 
commenters noted that, currently, after a school closes, the Department 
or guaranty agency is required to provide discharge applications to 
borrowers who appear to have been enrolled at the time of the school's 
closure or to have withdrawn not more the 120 days prior to closure. 
The Department or guaranty agency often sends this information one to 
six months after the school has closed. Then, the Department or 
guaranty agency must refrain from collecting on the loans obtained to 
attend the closed school for 60 days. If the borrower does not apply 
for a closed school discharge during that time, the Department or 
guaranty agency is required to resume collection on their loans if the 
loans are not still within the six-month grace period that begins when 
a borrower ceases to be enrolled at an eligible school on at least a 
half-time basis, as provided for under Sec. Sec.  685.207(b)(2)(i) and 
685.207(c)(2)(i).
    Some commenters believed that many borrowers do not respond to the 
notice regarding closed school discharge because it is typically 
provided within the six-month grace period. At that time the borrower 
is focused on his or her school closure rather than debt burden. These 
commenters contend that providing another closed school discharge 
application when the loan is actually being collected, and the borrower 
faces the burden of loan payments, is likely to increase the borrower 
response rate.
    Another group of commenters proposed that after one year, the 
Department or guaranty agency should provide a closed school discharge 
application and information to borrowers who have re-enrolled in a 
title IV institution, noting that borrowers who have re-enrolled may 
still qualify for a closed school discharge.
    These commenters also recommended requiring that closed school 
discharge information be provided with the borrower's monthly payment 
statement upon beginning or resuming collection, or the appropriate 
entity if the borrower is in default. These commenters contended that 
many closed school borrowers receive fraudulent solicitations 
containing inaccurate information. These commenters asserted that many 
borrowers are confused about which notifications are legitimate and 
which are not, and are most likely to trust and pay attention to the 
monthly payment statement from their loan servicer.
    This group of commenters recommended that the Department take 
measures to ensure that disclosures are provided on a timely basis. In 
the commenters' view, the Department's proposal does not address a 
situation in which the school fails to provide the required 
information. The commenters noted that most schools close due to 
financial problems, and that by the time they submit teach-out plans 
(if they do submit such plans), most schools have lost significant 
personnel and their operations are in disarray. As a result, commenters 
suggested that some schools are likely to fail to provide the required 
notices. The commenters recommended that the Department clarify that, 
if a school fails to provide the notice required under proposed Sec.  
668.14(b)(32) within five days after submission of a teach-out plan, 
the Secretary would be required to provide timely disclosures before 
any student may take steps toward participation in a teach-out plan 
that may impact his or her discharge eligibility.
    Similarly to teach-outs, a group of commenters recommended that 
whenever a school notifies the Department of its intent to close, the 
Department provide a written notice to students about the expected date 
of closure and their closed school discharge rights, including their 
right to a discharge if they withdraw within 120 days prior to closure, 
if the school fails to do so within five days of informing the 
Department of closure.
    Discussion: Although we agree that providing the disclosures with 
the monthly payment statement would be an effective way of providing 
the disclosures to students, there are a variety of methods in which a 
loan holder can provide such disclosures to borrowers, and we do not 
believe that the Department should specify which method to use through 
regulation. However, nothing in the regulations prevents a loan holder 
from providing the closed school discharge disclosures in this manner.
    We have concerns with the recommendation that a second closed 
school discharge application be provided to the borrower when payment 
resumes, either after the six-month grace period has elapsed or after 
the end of the 60-day forbearance period. We also have concerns about 
the recommendation that a second closed school discharge application be 
provided after one year if the borrower has re-enrolled. Borrowers are 
often overwhelmed with information that is provided to them related to 
their student loans, either by the Department or other sources. 
Providing multiple copies of the discharge form to borrowers at 
different points in time would likely add to the information overload 
that student loan borrowers currently experience. We also point out 
that the Department's current closed school discharge form is easily 
available on the Department's studentaid.gov Web site.
    We disagree with the recommendation that the Department provide the 
required disclosures if the school does not provide them within five 
days of submission of the teach-out plan. We do not believe that the 
commenters' suggestion is feasible or practical. The Department expects 
regulated parties to comply with regulatory requirements, and typically 
reviews for such compliance in program reviews or audits. It would be 
difficult for the Department to determine whether the school has 
provided the disclosures within five days of submission of the teach-
out plan without such a review or audit.
    Changes: None.

Discharge Without An Application

    Comments: The Department proposed revisions to Sec.  674.33(g)(3), 
Sec.  682.402(d)(8), and Sec.  685.214(c)(2) that would permit the 
Department to discharge loans of borrowers who do not re-enroll in a 
title IV-eligible institution within three years of their school's 
closure. Several commenters supported the Department's proposal to 
grant a closed school discharge without a borrower application, based 
on information in its possession indicating that the borrower did not 
subsequently re-enroll in any title IV-eligible institution within 
three years after the date the school closed.
    One commenter applauded this proposal, noting that 47 percent of 
all Direct Loan borrowers at schools that closed from 2008-2011 did not 
receive a closed school discharge or title IV, HEA aid to enroll 
elsewhere in the three years following the school's closure. The 
commenter asserted that students were left with debt but no degree, 
putting them at great risk of default. The commenter asserted that 
research has consistently shown that students who do not complete their 
programs are among the most likely to default on their loans, leaving 
them worse off than when they enrolled. The commenter recommended that 
the final preamble clearly state that after three years, an eligible 
borrower's loans shall be

[[Page 76037]]

discharged without an application and any amounts paid shall be 
refunded. This commenter believed that the preamble to the NPRM 
suggested discharge of loans without an application for students who 
have not re-enrolled within three years is optional, not required.
    One of the commenters supportive of the proposal noted that the 
proposed regulations would not discharge the loans of students who 
enroll in a teach-out program but do not complete it and are not still 
enrolled within three years of a school's closure. The commenter noted 
that these borrowers may be unaware of their eligibility for a closed 
school discharge. The commenter recommended that the Department use 
available data on program completion among students receiving title IV, 
HEA aid to automatically discharge the loans of students who did not 
complete and are not enrolled in a comparable program within three 
years of their school closing.
    A commenter recommended that the final regulation provide for 
automatic discharges of the loans, to the extent that data are 
available to identify them, for borrowers who:
     Transfer credits from a closed school and enroll in, but 
do not complete, a comparable program, and
     Transfer credits to enroll in a completely different 
program.
    Several commenters did not support the automatic discharge 
provision of the proposed rule. One group of commenters contended that 
under the proposed regulations, the Department would discharge the loan 
absent any evidence that the failure of the student to re-enroll in 
another school was a result of the closed school or that the student 
did not receive any value for the education received from the closed 
school. This group of commenters believed the proposed rule would not 
serve the public interest, as it would minimize borrowers' incentives 
to continue educational pursuits. These commenters recommended that the 
automatic discharge provision be deleted from the final rule. These 
commenters further recommended that if the automatic discharge 
provision is not removed, that schools should not be held liable for 
loans that have been automatically discharged due to a student's 
failure to re-enroll in another school.
    Another commenter believed that it would not be appropriate for the 
Department to grant a closed school discharge without a borrower 
application. In this commenter's view, a loan servicer may easily 
provide a borrower with the information necessary to apply for a closed 
school discharge. This commenter noted that in many instances a student 
may have completed his or her education under a teach-out agreement 
without necessarily receiving any additional title IV, HEA aid, and 
NSLDS may not indicate that the student enrolled in another 
institution.
    A group of commenters that supported the Department's proposal to 
allow loan holders to grant closed school discharges without 
applications to borrowers who do not re-enroll in a new institution 
within three years of their schools' closures noted that, although the 
disclosures discussed earlier in this section will increase the number 
of closed school discharge applications submitted by eligible 
borrowers, many borrowers will still not likely respond to the 
disclosures. These commenters noted that borrowers in closed school 
situations, even students who receive information about their rights 
from State agencies and the Department, are often confused by 
contradictory information from their schools, as well as aggressive 
solicitations from other proprietary schools and fraudulent student 
loan debt relief companies.
    The commenters also urged the Department to make additional 
revisions in the final regulations. They recommended that the 
Department make automatic discharges mandatory for borrowers who have 
not re-enrolled in a title IV-eligible institution within three years 
of their schools' closures. These commenters believed that discharges 
under the proposed rule would be entirely discretionary, noting that 
under the proposed rule, loan holders ``may'' grant discharges in 
certain circumstances. The commenters expressed concern that, given 
that the Department and guaranty agencies have conflicting duties and 
motivations to collect on loans, the discretionary language could make 
this regulation meaningless. These commenters also noted that the 
proposed regulations lack a mechanism for allowing an organization, 
borrower, or attorney general to demand that the Department or guaranty 
agency implement the automatic discharge provision. These commenters 
recommended that the Department make automatic discharge mandatory, 
noting that the Department proposed to make this provision mandatory 
during the negotiated rulemaking sessions.
    This group of commenters also recommended shortening the re-
enrollment period from three years to one year. These commenters stated 
that the vast majority of closed school borrowers who are able to 
transfer their credits do so within several weeks to several months 
after a school closes. They noted that other schools often market their 
programs to affected students immediately following a school closure. 
They also claimed that that other schools, including community 
colleges, often reach out to students within the first few weeks after 
a school closure, and that students actively search for a new school to 
accept their closed school credits.
    Commenters contended that because very few students transfer their 
closed school credits after one year, all closed school borrowers who 
do not re-enroll in a title IV institution within one year should be 
granted a closed school discharge without any application. These 
commenters believed that it would be unfair to require these borrowers 
to wait three years for a closed school discharge, during which time 
they will make payments and may face burdensome involuntary debt 
collection tactics if they default.
    This group of commenters anticipated that the vast majority of 
eligible borrowers would likely want a closed school discharge. 
However, these commenters asserted that some borrowers may not want a 
discharge. These commenters propose addressing this potential issue 
through an opt-out procedure, in which students receive notice of the 
consequences of the discharge and are afforded the opportunity to opt-
out of a discharge within 60 days of receiving the notice.
    One commenter raised concerns that the proposal to discharge loans 
without an application from a borrower would deny institutions due 
process. This commenter proposed revising the regulations to clarify 
whether there is a presumption that the borrower did not re-enroll 
absent evidence to the contrary, or whether the Department must have in 
its possession evidence that the borrower did not re-enroll in another 
institution. The commenter also recommended that the regulation be 
revised to afford the closed school with notice and the opportunity to 
contest the student's eligibility for a loan discharge (e.g., whether 
the borrower was enrolled within 120 days of the closure or whether the 
borrower was enrolled at another institution or participated in a 
teach-out).
    In the commenter's view, the procedures the Department follows to 
discharge a student loan and make a determination regarding amounts 
owed by an institution constitute informal agency adjudication, and 
even in the context of informal adjudication, an agency must provide 
fundamental due

[[Page 76038]]

process. The commenter contended that due process requires that a 
participant in an agency adjudication must receive adequate notice and 
``the opportunity to be heard at a meaningful time and in a meaningful 
manner.'' Though the Department has flexibility in the way it provides 
such due process, the Department may not deny closed institutions the 
opportunity to communicate with the Department prior to a discharge and 
recovery action. The commenter also expressed the view that, as a 
matter of public policy, it would benefit the Department to involve 
closed schools before discharging any loans in order to ensure that 
discharges are only granted to eligible borrowers.
    Another group of commenters recommended eliminating the automatic 
discharge provision. These commenters expressed concern with the 
concept of an automatic closed school discharge, especially if the 
Department intends to rely on the school's NSLDS enrollment reporting 
process for information about student re-enrollment. In the school 
enrollment reporting process for NSLDS, schools are only required to 
include title IV recipients. Therefore, NSLDS may not identify students 
who re-enrolled but did not receive title IV, HEA aid. As a result, 
commenters suggested that borrowers who received credit from attending 
the closed school for the same or similar program of study could be 
improperly identified as eligible to receive a discharge.
    Under proposed Sec.  682.402(d)(6)(ii)(K)(3), if the Department 
determines that the borrower meets the requirements for a closed school 
discharge, the guaranty agency, within 30 days of being informed that 
the borrower qualifies, will take the actions described under Sec.  
682.402(d)(6) and (7). Section 682.402(d)(6) and (7) specifies the 
responsibilities of a guaranty agency. A group of commenters expressed 
the view that the cross-reference to Sec.  682.402(d)(6) is too broad. 
Theses commenters believed that Sec.  682.402(d)(6)(ii)(E) and Sec.  
682.402(d)(6)(H)(1) more specifically describe the required action by 
the guarantor and should replace Sec.  682.402(d)(6) in the cross-
reference. These commenters also stated that if the Department 
determines that the borrower is eligible for a discharge, the guaranty 
agency will pay the claim and the lender actions in Sec.  
682.402(d)(7)(iv) do not change.
    These commenters also recommended changes to the regulations to 
provide that the guarantor pay the claim if the Department determines a 
borrower is eligible for a discharge. This change would not impact 
lender actions in Sec.  682.402(d)(7)(iv).
    These commenters also recommended that, if the Department continues 
using NSLDS and providing an automatic discharge after three years, the 
Department should be responsible for monitoring identified borrowers 
during this period, and notifying the applicable guarantor when a 
closed school discharge must be processed.
    Discussion: We agree with the commenters who recommended that the 
Department clarify the final regulations to provide that closed school 
discharges for Perkins, FFEL and Direct Loan borrowers who have not re-
enrolled in a title IV-eligible institution within three years of their 
schools' closures are not discretionary. We have revised Sec. Sec.  
674.33(g)(3), 682.402(d)(8), and 685.214(c)(2) to clearly delineate the 
circumstances under which a closed school discharge is discretionary as 
opposed to required.
    We recognize that some borrowers will qualify for closed school 
discharges, but will not receive an automatic closed school discharge 
because they re-enrolled in a title IV school within the three-year 
timeframe. If the borrower is not participating in a teach-out, or 
transferring credits from the closed school to a comparable program at 
the new school, the borrower would still be eligible for a closed 
school discharge. We do not agree, however, that the Department should 
automatically grant closed school discharges in these situations. A 
borrower in this type of situation still has access to a closed school 
discharge; however, the borrower must apply directly for the discharge. 
The provisions for discharges without an application are intended to 
provide closed school discharges to borrowers that the Department can 
readily determine qualify for the discharge, based on information in 
our possession. A borrower who re-enrolled within the three-year time 
period may or may not qualify for a closed school discharge, depending 
on whether the borrower transferred credits from the closed school to a 
comparable program. A borrower who re-enrolled, but still qualifies for 
a closed school discharge, would have to provide more detailed 
information to the Department through the closed school application 
process to allow for a determination of the borrower's eligibility for 
a closed school discharge. However, the Department has continued to 
increase and improve the quality of data reporting by institutions, 
including beginning the collection of program-level data for borrowers 
through recently implemented Gainful Employment regulations and through 
recent Subsidized Stafford Loan reporting requirements. While current 
data limitations make it challenging to definitively identify a 
borrower who has enrolled in a comparable program or who has 
successfully transferred credits, in future years, the Department may 
be able to identify those eligible borrowers who did re-enroll, but not 
in a comparable program. In that case, the Department may revisit its 
ability to provide closed school discharges automatically to those 
borrowers, using the discretion available to the Secretary and 
mirroring the three-year provision set forth in these regulations. This 
will help to ensure that as many eligible borrowers as possible receive 
the discharges for which they qualify.
    We disagree with the commenters who recommended eliminating 
automatic closed school discharges from the final regulations. We note 
that the current regulations already provide for a closed school 
discharge without an application, and believe that this is an important 
benefit to borrowers. We also believe that the final regulations 
provide sufficient safeguards to prevent abuse, such as the three-year 
period before an automatic closed school discharge is granted. 
Therefore, we also decline to accept the recommendation that we reduce 
the three-year time period to one year.
    With regard to the three-year time period, we note that the 
discharge of a loan is a significant benefit to a borrower, with 
potentially significant fiscal impacts. Absent a closed school 
discharge application from a borrower, we do not believe that a one-
year period of non-enrollment would be sufficient to discharge a 
borrower's debt.
    We see no basis for exempting schools from liability for closed 
school discharges when the discharge is granted without an application.
    We do not believe an opt-out notice for the automatic discharge 
without an application is necessary. It is unlikely that a sufficient 
number of borrowers will choose not to have their loans discharged to 
justify the administrative burden involved in sending the borrower an 
opt-out notice. We are also concerned that an opt-out notice could be 
confusing, and result in ``false positives''--borrowers inadvertently 
choosing to opt out of the discharge.
    We acknowledge that the automatic discharge process could result in 
discharges being granted to some borrowers who were able to complete 
their programs but we believe this would be a negligible number of 
borrowers. Even a borrower who does not receive title IV, HEA aid to 
attend

[[Page 76039]]

another school, may still receive an in-school deferment. Both receipt 
of additional title IV, HEA aid and receiving an in-school deferment 
would be reported to NSLDS. Unless the borrower is attending in a less-
than-half-time status, the Department will be able to determine whether 
a borrower has re-enrolled at another title IV eligible institution 
during the three-year period. We believe that the likely minimal 
potential cost of granting discharges to a very small number of 
borrowers who do not qualify is counterbalanced by the benefit of 
granting closed school discharges to large numbers of borrowers who 
qualify for them, but do not receive them under our current procedures.
    The comment regarding the Department monitoring borrowers during 
the three-year period relates to operationalization of the final 
regulations. The Department will develop procedures for determining 
whether borrowers qualify for a closed school discharge without an 
application, and the appropriate method of notifying guaranty agencies 
if the Department makes such a determination. We note, however, that 
the final regulations in Sec.  682.402(d)(8)(iii) give guaranty 
agencies the authority to grant closed school discharges without an 
application based on information in the guaranty agency's possession.
    We disagree with commenters who stated that closed school discharge 
procedures may deny schools of due process. The closed school discharge 
procedures do not currently involve the school in the determination 
process. The Department currently pursues recovery of the amounts lost 
through closed school and other discharges under section 437(c) of the 
HEA through the ordinary audit and program review process. Thus, in the 
final audit determination or the final program review determination 
issued upon closure of a school or one of its locations, the Department 
asserts a claim for recovery of the amounts discharged. The school may 
challenge that claim in an appeal under Subpart L of Part 668, as it 
can with any other audit or program review liability.\95\
---------------------------------------------------------------------------

    \95\ See, e.g., In the Matter of Coll. of Visual Arts, 
Respondent, Docket No.: 15-05-SP, 2015 WL 6396241, at *1 (July 20, 
2015); In the Matter of Pennsylvania Sch. of Bus., Respondent, 
Docket No. 15-04-SA, 2015 WL 10459890, at *1 (Oct. 27, 2015).
---------------------------------------------------------------------------

    Changes: We have revised Sec. Sec.  674.33(g)(3), 682.402(d)(8), 
and 685.214(c)(2) to clearly delineate the circumstances under which a 
closed school discharge is discretionary, as opposed to required.
    Comments: None.
    Discussion: Upon further review, the Department determined that the 
proposed regulations related to automatic closed school discharges 
needed to specify the period of time for which borrowers from closed 
schools would be evaluated to determine whether they would qualify for 
automatic discharges. The Department concluded that it would be 
administratively feasible to conduct such an evaluation for borrowers 
at schools that closed on or after November 1, 2013.
    Changes: We have revised Sec. Sec.  674.33(g)(3)(ii), 
682.402(d)(8)(ii), and 685.214(c)(2)(ii) to specify that they apply 
with respect to schools that closed on or after November 1, 2013.

Review of Guaranty Agency Denials

    Comments: Some commenters expressed strong support for the proposed 
regulation that would allow borrowers the right to appeal to the 
Department when guaranty agencies deny closed school discharges. One 
commenter noted that the right to appeal is paramount to due process. 
This commenter stated that the right to appeal provides qualified 
borrowers with a safety net for obtaining debt relief and also provides 
a framework for accountability in guaranty agency decisions.
    These commenters noted that the guarantor in this case would need 
to notify the lender to resubmit the closed school claim for 
reimbursement.
    A group of commenters recommended that the Department retain 
current language requiring the guaranty agency to state the reasons for 
its denial. The group of commenters supported the Department's proposal 
to provide for the review of guaranty agency denials of closed school 
discharge applications for FFEL Loans. These commenters averred that 
FFEL borrowers, whose loans are held by guaranty agencies, should have 
the same right to challenge an erroneous unpaid refund or closed school 
discharge denial as Direct Loan and FFEL Loan borrowers whose loans are 
held by the Department. The commenters noted that current FFEL Loan 
regulations do not provide borrowers with any right to seek review of 
guaranty agency denials of closed school discharges. The commenters 
also noted that, even when FFEL borrowers are entitled to 
administrative review, their right to seek further review in court is 
not clear, unlike Direct Loan borrowers. Commenters noted that the APA 
does not provide for judicial review of decisions by private, non-
governmental entities such as guaranty agencies, nor is there any 
explicit right to judicial review of guaranty agency decisions in the 
HEA.
    As a result, commenters said that FFEL borrowers whose loans are 
held by guaranty agencies have no clear way to challenge an erroneous 
closed school discharge decision from a guaranty agency. Only Direct 
Loan and FFEL Loan borrowers whose loans are held by the Department may 
seek judicial review of administrative unpaid refund or closed school 
discharge denials. These commenters believe that the Department's 
proposed rule would address what the commenters consider an arbitrary 
denial of borrower due process.
    This group of commenters recommended one modification to the 
proposed regulations. Under current Sec.  682.402(d)(6)(ii)(F), if a 
guaranty agency denies a closed school discharge application, it must 
notify the borrower in writing of its determination and the reasons for 
the determination. Under the proposed regulation, a guaranty agency 
would still be required to notify the borrower of its determination, 
but would not be required to notify the borrower of its reasons for the 
determination. These commenters believed that removing this requirement 
would frustrate the purpose of the review process and urged the 
Department not to remove the notification requirement.
    Multiple groups of commenters noted that the proposed regulations 
do not provide a time frame during which a borrower can request an 
appeal of a denied closed school discharge by the guarantor. These 
commenters recommended a 30-day timeframe, which would align with the 
timeframe allowed for an appeal of a false certification discharge 
denial. These commenters also proposed language that would allow a 
borrower to submit a request after the 30-day period.
    One group of commenters proposed that the guarantor would still 
submit the appeal to the Department; however, collection of the loan 
would continue during the Department's review.
    Another group of commenters also recommended additional language to 
address situations in which a borrower submits a request after the 30-
day period. The commenters suggested that in this case, the guarantor 
would still submit the appeal to the Secretary; however, unlike with a 
timely request, collection of the loan (nondefaulted or defaulted) 
would continue during the Secretary's review.

[[Page 76040]]

    This group of commenters stated that the proposed regulations are 
not clear on the availability of an appeal option for non-defaulted 
borrowers. These commenters recommended adding language to clarify that 
non-defaulted borrowers should be afforded the same opportunity to 
appeal. Under the proposed regulations, a guarantor would be 
responsible for notifying a defaulted borrower of the option for review 
by the Secretary. For consistency, the commenters believed it would be 
reasonable for the guarantor to utilize this same process for non-
defaulted borrowers.
    These commenters also believed that it would be less confusing for 
a borrower for the guarantor to retain the loan until 30 days after the 
agency's notification to the borrower of the right to appeal. 
Commenters proposed that if the borrower appeals within 30 days, the 
loan should remain with the guarantor until the Secretary renders a 
final determination on the borrower's appeal. These commenters 
recommended that the guarantor should be responsible for notifying 
defaulted and non-defaulted borrowers of the option for review by the 
Secretary.
    Under proposed Sec.  682.402(d)(6)(ii)(K)(3), if the Department 
determines that the borrower meets the requirements for a closed school 
discharge, the guaranty agency, within 30 days of being informed that 
the borrower qualifies, will take the actions described under Sec.  
682.402(d)(6) and Sec.  682.402(d)(7). Section 682.402(d)(6) specifies 
the responsibilities of a guaranty agency and 682.402(d)(7) specifies 
the responsibilities of a lender.
    A group of commenters expressed the view that the cross-reference 
to Sec.  682.402(d)(6) is too broad. These commenters believed that 
Sec.  682.402(d)(6)(ii)(E) and 682.402(d)(6)(ii)(H)(1) more 
specifically describe the required action by the guarantor and should 
replace Sec.  682.402(d)(6) in the cross-reference. These commenters 
also recommended that we clarify under Sec.  682.402(d)(6)(ii)(K)(3) if 
the Department determines that the borrower is eligible for a 
discharge, the guaranty agency will pay the claim and the lender will 
be required to take the actions specified in Sec.  682.402(d)(7)(iv).
    Discussion: We do not believe that a 30-day timeframe for appealing 
a denial of a closed school discharge claim by a guaranty agency is 
sufficient. We have retained the language in the NPRM, which did not 
provide a timeframe for such an appeal.
    We agree with the commenters who recommended that proposed Sec.  
682.402(d)(6)(ii)(F) be revised to specify that, when a guaranty agency 
notifies a borrower of the denial of a closed school discharge claim 
and of the opportunity to appeal the denial to the Department, that the 
notification from the guaranty agency should state the reasons for the 
denial. Since the proposed revision to the regulation is intended to 
provide borrowers an opportunity to appeal a negative decision, a 
borrower should have the opportunity to address the issues that led to 
the denial during the appeal process.
    We agree with the commenters that the regulations should provide 
for an appeal process for non-defaulted FFEL borrowers (whose loans are 
held by lenders) as well as for defaulted FFEL borrowers (whose loans 
are held by guaranty agencies). Although the NPRM only addressed an 
appeal process for FFEL Program loans held by a guaranty agency, our 
intent was to provide an appeal process for FFEL Program loans held by 
either a lender or a guaranty agency.
    We agree that the cross-references to Sec.  682.402(d)(6)(ii)(K)(3) 
should be written more narrowly, and have made additional technical 
corrections to the FFEL regulations, based on the recommendations 
relating to the process for granting discharges in the FFEL Program. 
These technical corrections are identified in the ``Changes'' section, 
below.
    Changes: We have revised Sec.  682.402(d)(6)(ii)(F) to stipulate 
that a guaranty agency that denies a borrower's closed school discharge 
request must notify the borrower of the reasons for the denial.
    We have revised the cross-references in Sec.  
682.402(d)(6)(ii)(K)(3), to more specifically describe the guarantor's 
action. We have also changed the cross-reference from (d)(7) to 
(d)(7)(iv), clarifying that after the guaranty agency pays the claim 
the lender actions in (d)(7)(iv) do not change.
    We have made a technical correction to Sec.  682.402(d)(6)(ii)(H), 
deleting the reference to a guaranty agency exercising a forbearance 
during the suspension of collection activity.
    We have revised Sec.  682.402(d)(7)(iii) to clarify that a borrower 
whose FFEL Loan is held by a lender, has the same appeal rights as a 
borrower whose loan is held by a guaranty agency if the guaranty agency 
denies the closed school discharge request.

Miscellaneous Recommendations

    Comments: One commenter supported the proposed changes to the 
closed school discharge regulations, but believed that the proposal did 
not go far enough to provide displaced students with comprehensive 
assistance and an explanation of their right to debt relief. This 
commenter urged the Department to ensure that a clearly identifiable, 
knowledgeable, and accessible representative is made available on 
campus immediately after announcement of an impending closure, to 
provide in-person, meaningful assistance to displaced students.
    In addition, this commenter recommended that the Department offer 
ongoing assistance through the creation of a student loan discharge 
hotline and/or on-line computer chat, and hyper-links on the 
Department's Web site directing students to assistance in their local 
communities. The commenter averred that assistance should be made 
available in multiple formats (telephone, smartphone apps, mail, in 
person, and on-line), as many students at closing or closed schools do 
not own or have limited access to computers.
    A group of commenters recommended that the discharge regulations 
for Perkins and Direct Loans be amended to extend the 120-day look back 
period by the number of days between the expected and actual date of 
closure whenever the actual closure date is later than the expected and 
disclosed closure date.
    Another commenter recommended prohibiting the capitalization of 
interest when the collections process has been suspended because a 
student is filing for a closed school discharge.
    A group of commenters recommended that the terminology throughout 
Sec.  682.402(d) be updated for consistency with current Sec.  682.402 
regulations for other discharges types. Specifically, commenters 
suggested replacing references to written and sworn statements with 
references to applications.
    Discussion: We appreciate the recommendations for additional steps 
the Department may take to assist borrowers in closed school 
situations. Many of these recommendations relate to activities that are 
not governed by regulations, or are out of the scope of this regulatory 
action.
    With regard to the comment recommending that we extend the look-
back period beyond 120 days if the expected closure date is different 
than the actual closure date, we do not believe such a change is 
necessary. Under current regulations in

[[Page 76041]]

Sec.  685.214(c)(1)(B), the Department has the authority to extend the 
look-back period due to ``exceptional circumstances.'' We believe that 
this provision provides appropriate flexibility to the Department in 
cases where it may be necessary to extend the look-back period.
    Under Sec.  682.202(b)(2)(ii) and (iii) a lender may capitalize 
interest that accrues during a period of authorized deferment or 
forbearance. We see no justification for exempting the 60-day 
forbearance period from this practice.
    We agree with the recommendation to update the terminology 
throughout Sec.  682.402(d) for consistency with current Sec.  682.402 
for other discharges types, and will make those changes in the final 
regulations.
    Changes: In Sec. Sec.  682.402(d)(6)(ii)(B)(1), (d)(6)(ii)(B)(2), 
(d)(6)(ii)(F)(5), (d)(6)(ii)(G), and (d)(6)(ii)(H) of the FFEL closed 
school discharge regulations, we have replaced the terms ``sworn 
statement'' or ``written request'' with the term ``application'', to 
conform the regulations with the current closed school discharge 
application process.

Data Requests

    Comments: A group of commenters recommended that the Department 
disclose, at the school level, information about closed school 
discharges, including information about the Department's outreach to 
borrowers, the number of applicants, the number of applicants who 
receive a discharge, the total amount discharged, and the amount 
collected from schools to offset the discharged amounts. Similarly, 
this group of commenters requested that the Department disclose, at the 
school and discharge type level, information about false certification 
discharges, including the number of applicants, the number of 
applicants who receive a discharge, and total amount discharged and 
related offsets. In addition, this group of commenters recommended that 
the Department disclose the number of borrowers for whom a death 
discharge has been requested, the number of borrowers for whom a death 
discharge has been granted, and the total discharged amount.
    Discussion: We thank the commenters for their thoughtful reporting 
recommendations; however, we do not have plans to provide such 
information at this time. We note that publication of data at this 
level may require providing the school with the opportunity to review 
and challenge or correct inaccurate information. However, the 
Department may be able to publish more aggregated versions of these 
data for public review at a later date. The Department is not prepared 
to implement such processes at this time, but will consider releasing 
these data moving forward.
    Changes: None.

False Certification Discharges (Section 685.215)

High School Diploma

    Comments: Commenters generally supported the proposed improvements 
to the false certification process. Some commenters noted that 
broadening the reasons that loans may be discharged due to false 
certification may provide a simpler process for loan discharge than 
borrower defense to repayment for many borrowers.
    A group of commenters expressed support for the proposed regulatory 
changes that would provide a false certification loan discharge to 
borrowers whose schools have falsely reported that they earned a high 
school diploma, including schools that have facilitated the borrower's 
attainment of a fabricated high school diploma. The commenters noted 
that that proposed Sec.  685.215(a)(1)(ii) would allow for discharge of 
a borrower's loan if the school falsified the borrower's high school 
graduation status; falsified the borrower's high school diploma; or 
referred the borrower to a third party to obtain a falsified high 
school diploma. The commenters viewed this proposed regulation as a 
critical improvement over the current false certification regulations.
    However, several commenters expressed concern that some otherwise 
eligible borrowers may be denied discharges because their financial aid 
applications, which were completed by the school, indicate that they 
reported having earned a high school diploma.
    A group of commenters recommended revisions to the final 
regulations regarding what they referred to as ``unfair'' evidentiary 
burdens. These commenters recommended that the Department clarify that 
students whose schools falsely certified that they have high school 
diplomas, including schools that do so by falsely certifying financial 
aid applications, are eligible for false certification discharges.
    One group of commenters recommended that the Department further 
modify the regulatory language to clarify that borrowers who report to 
their school that they earned a high school diploma are ineligible for 
a false certification loan discharge, but that borrowers whose FAFSA 
falsely indicates the borrower had earned a high school diploma may be 
eligible for a false certification loan discharge.
    Another group of commenters believed that the Department should 
revise the proposed regulations to ensure that a borrower will qualify 
for a false certification discharge only if the borrower can fulfill 
the bases for discharge. These commenters recommended that the 
Department revise proposed Sec.  685.215(c) to require borrowers to 
demonstrate each element of the bases for discharge under proposed 
Sec.  685.215(a)(l) in order to qualify for a discharge. The commenters 
also recommended that the Department provide guidance regarding 
acceptable online high schools.
    These commenters observed that the Department's intent, as stated 
in the preamble to the NPRM, is that borrowers who provide false 
information to postsecondary schools regarding high school graduation 
status will not obtain a false certification discharge. Proposed Sec.  
685.215(a)(l) (``Basis for Discharge'') states that a false 
certification discharge is available if a borrower reported to the 
postsecondary school that the borrower did not have a high school 
diploma. The commenters believed that the section of the proposed 
regulation regarding borrower qualifications for discharge does not 
reflect the Department's intent. Proposed Sec.  685.215(c) (``Borrower 
qualification for discharge'') does not require a borrower to 
demonstrate that the borrower presented accurate information regarding 
the borrower's high school graduation status to the postsecondary 
school.
    These commenters believe that under the proposed regulations, 
taxpayers may be forced to pay for false certification discharges for 
borrowers who did not meet the test in proposed Sec.  685.215(a)(l) and 
yet qualified under proposed Sec.  685.215(c)(1). The commenters noted 
that the Department can seek recovery from institutions for certain 
losses determined under proposed Sec.  685.2125(a)(l). However, if 
borrowers are granted discharges under the weaker standard at proposed 
Sec.  685.215(c)(1), then in many cases the Department will be unable 
to collect from institutions under the stronger standard at proposed 
Sec.  685.215(a)(l).
    The commenters believed that schools should be able to rely on the 
fact that a high school is accredited by a reputable accrediting 
agency, absent a list of high schools that provide instruction to adult 
students and that are acceptable to the Department. Another commenter 
requested that the Department provide schools with a reliable source of 
information regarding appropriately accredited high school

[[Page 76042]]

diploma programs available to adults, including those that are offered 
online.
    A group of commenters expressed concerns that the proposed false 
certification and unauthorized payment discharge rule would penalize 
institutions for the false certification of the student or the 
independent actions of a third party.
    In addition, these commenters recommended that, under the 
evidentiary standards articulated in proposed Sec.  685.215(c)(1), a 
borrower requesting a false certification loan discharge should be 
required to certify that, at the time of enrollment, he or she did not 
represent to the school, either orally or in writing, that he or she 
had a high school diploma. The commenters believed that this 
evidentiary requirement would help deter frivolous false certification 
claims.
    Some commenters observed that, pursuant to proposed Sec.  
685.215(a)(l)(ii), a borrower would be eligible for a false 
certification loan discharge if the school the borrower attended 
certified the eligibility of a student who is not a high school 
graduate based on ``[a] high school diploma falsified by the school or 
a third party to which the school referred the borrower.'' The 
commenters recommended that the regulation be revised to clarify that a 
school is only penalized if it referred a student to a third party for 
the purpose of having the third party falsify the high school diploma. 
These commenters believed that it is not uncommon for a school to refer 
a student to a third-party servicer to verify the diploma, particularly 
in the case of students who graduated from foreign high schools. The 
commenters believed that institutions should not be penalized if a 
third-party verification entity falsified the legitimacy of the foreign 
credential without the school's knowledge.
    Discussion: We thank the commenters who are supportive of the 
proposed revisions of the false certification of high school graduation 
status regulatory provisions. However, we do not agree that the 
regulations need further modification to address situations in which a 
borrower who is not a high school graduate states on the FAFSA that the 
borrower is a high school graduate. If a borrower falsely stated on the 
FAFSA that they were a high school graduate, but also reported to the 
school that they were not a high school graduate, and the school 
certified the eligibility of the borrower based on the FAFSA, the 
school would still have falsely certified the eligibility of the 
borrower. In this situation, the borrower would qualify for a false 
certification discharge--assuming the borrower did not meet the 
alternative to high school graduation status in effect at the time--
regardless of the information on the student's FAFSA. The same would 
hold true whether the FAFSA was actually completed by the borrower, or 
completed by the school. We note that, while a school may assist a 
student in completing a FAFSA, a school may never complete a FAFSA for 
a student. Conversely, if a borrower falsified the FAFSA on their own 
initiative, did not inform the school that they were not a high school 
graduate, and the school did not receive any discrepant information 
indicating that the borrower was not a high school graduate, the 
borrower would not qualify for a false certification discharge. 
Borrowers who deliberately provide misleading or false information in 
order to obtain Federal student loans do not qualify for false 
certification discharges based on the false or misleading information 
that the borrower provided to the school.
    We agree with the commenters who noted a discrepancy between the 
language in proposed Sec.  685.215(a)(l) and proposed Sec.  
685.215(c)(l). Section 685.215(a)(l) provides the basic eligibility 
criteria for a false certification discharge based on false 
certification of a borrower's high school graduation status. Section 
685.215(c)(1) describes how a borrower qualifies for a discharge. The 
two sections are intended to mirror each other, not to establish 
slightly different standards for the discharge. If a borrower, in 
applying for the discharge, is only required to state that the borrower 
``did not have a valid high school diploma at the time the loan was 
certified,'' the question of whether the borrower ``reported not having 
a high school diploma or its equivalent'' would not be addressed.
    We also agree that the standards under which the Department may 
seek recovery for losses under Sec.  685.215(a)(1) should not be 
different from the standards under which a borrower may receive a false 
certification discharge under Sec.  685.215(c)(1).
    The commenter who recommended that schools be able to rely on a 
high school's accreditation status by a ``reputable accrediting 
agency'' did not specify what criteria would be used to determine if an 
agency accrediting a high school is reputable, and does not suggest a 
process for making such determinations. Moreover, even if it were 
feasible for the Department to provide a list of acceptable high 
schools for title IV student financial assistance purposes or guidance 
regarding acceptable schools, there is no guarantee that a diploma 
purporting to come from such a school is legitimate.
    We do not share the concern of commenters that the proposed 
regulations may penalize a school for relying on the independent 
actions of a third party. If a school is relying on a third party to 
verify the high school graduation status of a borrower, it is incumbent 
on the school to ensure that the third-party is providing legitimate 
verifications. We note that high school graduation status, or its 
approved equivalent, is a fundamental borrower eligibility criterion 
for title IV federal student assistance. Any school that wishes to 
participate in the title IV, HEA programs and outsources the 
determination of high school graduation status to a third party without 
ensuring that the third party is trustworthy, is acting irresponsibly.
    We also note, in response to this comment, that the Department is 
not proposing revisions to the regulations governing false 
certification discharges due to unauthorized payment.
    We also disagree with the comment recommending that a school should 
only be penalized if it referred a student to a third-party ``for the 
purpose of having the third party falsify the high-school diploma.'' 
This commenter raised this issue in particular with regard to students 
who graduated from foreign high schools. The commenter stated that 
schools often use third parties to verify the legitimacy of a foreign 
credential. We do not believe that the Department must demonstrate 
intent on the part of a school when assessing liabilities against a 
school due to false certification of borrower eligibility. We do not 
believe that a school that routinely certifies eligibility of borrowers 
who graduated from foreign high schools can credibly claim to be 
ignorant of the legitimacy of a third-party verification entity that 
the school uses for verification purposes.
    We agree with the comment that the false certification loan 
discharge application should include a certification from the borrower 
that the borrower did not report to the school that the borrower had a 
high school diploma. The current form, Loan Discharge Application: 
False Certification (Ability to Benefit), expires on August 31, 2017. 
After these final regulations are published, we will revise the form to 
make it consistent with these final regulations. The revised version of 
the form will go through two public comment periods, with the intent of 
being finalized by the time these regulations become effective on July 
1, 2017.
    Changes: We have revised Sec.  685.215(c)(1) to clarify that the 
borrower must have reported to the

[[Page 76043]]

school that the borrower did not have a high school diploma or its 
equivalent.

Disqualifying Condition

    Comments: Current regulations under Sec.  685.215(a)(1)(iii) 
provide for a discharge if a school certified the eligibility of a 
borrower who would not meet requirements for employment in the 
occupation for which the training program supported by the loan was 
intended. The proposed regulations would modify this provision to 
clarify that the relevant ``requirements for employment'' are ``State 
requirements for employment'' in the student's State of residence at 
the time the loan was originated.
    A group of commenters sought confirmation that, while a borrower 
may be eligible for a false certification discharge due to a condition 
that disqualified them for employment in the field for which 
postsecondary education was pursued, the postsecondary institution 
would not be financially liable for the discharged loan. These 
commenters believed that this is the Department's intent because the 
remedial action provision at proposed Sec.  685.308 does not list the 
disqualifying condition discharge provision at proposed Sec.  
685.215(a)(l)(iv) as a basis for institutional liability. These 
commenters observed that the current version of Sec.  685.308 states 
the Department may seek recoupment if the loan certification resulted 
in whole or in part from the school's violation of a Federal statute or 
regulation or from the school's negligent or willful false 
certification.
    These commenters averred that anti-discrimination laws limit 
schools' ability to deny admission to a prospective student, even when 
the individual would be disqualified for employment in the career field 
for which the program prepares students. The commenters recommended 
that the Department state explicitly in the preamble to the final 
regulations that disqualifying condition discharges will not result in 
institutional liabilities.
    Another commenter asserted that it would be administratively 
burdensome for institutions to maintain the knowledge necessary to 
determine what conditions would disqualify a prospective student for 
employment in a specific field. This commenter suggested that this 
would be particularly challenging for distance education programs that 
serve students remotely, since these institutions would only be aware 
of potentially disqualifying conditions that the student discloses.
    A group of commenters echoed this concern, stating that it would be 
administratively burdensome for distance education programs to comply 
with proposed Sec.  685.215(c)(2). In these commenters' view, a 
primarily distance education institution may not have occasion to 
become aware of a student's disqualifying physical or mental condition 
unless and until the student voluntarily discloses such information. In 
addition, for institutions that operate in numerous States, the 
commenters stated that it would be administratively burdensome and near 
impossible for an institution to remain constantly vigilant about 
potential changes to State statutes, State regulations, or other 
limitations established by the States that may affect a student's 
eligibility for employment.
    Since institutions must comply with various anti-discrimination 
laws when admitting students, several commenters argued that 
institutions should not be held liable for discharges based on 
disqualifying conditions unless it can be shown that the institution 
engaged in substantial misrepresentation. Another commenter stated that 
there are legitimate reasons why institutions--including, but not 
limited to, distance education institutions--may not be aware of a 
student's disqualifying physical or mental condition or criminal 
record. The commenter claimed that, under applicable Department 
regulations, an institution may not make a preadmission inquiry as to 
whether an applicant has a disability. The commenter cited regulations 
at 34 CFR 104.42(b)(2) limiting schools' ability to determine whether 
applicants have a disability.
    Another commenter referenced the Department's publication Beyond 
the Box: Increasing Access to Higher Education for Justice-Involved 
Individuals, which encourages alternatives to inquiring about criminal 
histories during college admissions and provides recommendations to 
support a holistic review of applicants.
    A commenter asked why the regulation does not specify that the 
institution knew about or could be expected to have known about the 
disqualifying condition. The commenter questioned whether a student who 
intentionally concealed a disqualifying condition should obtain a 
discharge. The commenter also raised the issue of a borrower whose 
disqualifying impairment occurs after the fact, but does not qualify 
for a disability discharge. In such situations, the commenter 
recommended that the Department clearly state that the school would not 
be subject to any penalty under Sec.  685.308.
    Another group of commenters recommended that the Department expand 
the regulation pertaining to disqualifying conditions to include 
certifications not provided by the State, such as those referenced in 
the Gainful Employment regulations such as professional licensure and 
certification requirements, including meeting the requirements to sit 
for any required licensure or certification exam.
    A group of commenters noted their opposition to the Department's 
proposal which, in their view, narrows discharge eligibility for 
students whose schools falsely certify that they meet the requirements 
for employment in the occupations for which their programs are intended 
to train. These commenters asserted that some schools frequently 
recruit students they know will be barred from employment in their 
field after program completion.
    These commenters objected to the proposed regulatory language, 
which addresses requirements imposed by the State, not by the 
profession. To the extent that this discharge provision is intended to 
provide relief to students whose schools recruit and enroll them 
despite the fact that they cannot benefit from the program, the 
commenters believed that the Department should not limit the scope of 
this protection. The commenters observed that while most professional 
licensing is found in State law and regulation, others--such as those 
from trade-specific entities--are not. In the commenters' view, the 
proposed change would unnecessarily restrict relief to students who are 
unemployable because they are ineligible for certifications not 
provided by a State.
    The commenters also believed that this change would be inconsistent 
with the Department's Gainful Employment regulations, which requires 
schools to certify that each of their career education programs 
``satisfies the applicable educational prerequisites for professional 
licensure or certification requirements in that State so that the 
student who completes the program and seeks employment in that State 
qualifies to take any licensure or certification exam that is needed 
for the student to practice or find employment in an occupation that 
the program prepares students to enter.'' 34 CFR 668.414(d)(3). As the 
Department noted in the preamble to the NPRM for the Gainful Employment 
regulations, a student's enrollment in a program intended to prepare 
them for a career for which they cannot be certified ``can have grave 
consequences for students' ability to find jobs and repay their loans 
after graduation.'' 79 FR 16478.

[[Page 76044]]

    The commenters believed that the consequences are equally grave for 
students who are unwittingly enrolled in programs that they personally 
can never benefit from, though their classmates might. In the view of 
these commenters, it is therefore unnecessary and unfair to narrow this 
standard for relief.
    Discussion: The proposed regulations were not intended to absolve 
schools of financial liability in the case of false certification due 
to a disqualifying condition. The commenters point to proposed Sec.  
685.308, which inadvertently omitted a cross-reference to Sec.  
685.215(a)(1)(iv) in identifying provisions under which the Secretary 
``collects from the school the amount of the losses the Secretary 
incurs and determines that the institution is liable to repay.'' We 
note that the proposed regulations include cross-references to the 
provisions covering false certification due to high school graduation 
status and unauthorized signature. We believe that discharge due to 
false certification of disqualifying status should be treated the same 
as the other types of false certification discharges, as it is under 
current regulations in Sec.  685.308(a)(2).
    The commenter who suggested that it would be administratively 
burdensome for schools to maintain the knowledge necessary to determine 
what conditions would disqualify a prospective student from employment 
in a specific field appears to be unaware of the current regulatory 
requirements. Under current Sec.  685.215(a)(1)(iii), the Department 
considers a school to have falsely certified a borrower's eligibility 
for a title IV loan if the school ``certified the eligibility of a 
student who, because of a physical or mental condition, age, criminal 
record, or other reason accepted by the Secretary would not meet the 
requirements for employment (in the student's State of residence when 
loan was originated) in the occupation for which the training program 
supported by the loan was intended.'' The final regulations revise this 
provision to refer to ``State requirements,'' but make no additional 
changes to this provision. The change is consistent with our 
interpretation set forth in Dear Colleague Letter (DCL) GEN-95-42, 
dated September 1995. In that DCL, we clarified that for a borrower to 
qualify for a false certification discharge due to a disqualifying 
condition, a borrower must provide evidence that the borrower had a 
disqualifying condition at the time of enrollment and of ``a State 
prohibition (in that student's State of residence) against employment'' 
in that occupation based on the borrower's status.
    We note in response to the commenters who were concerned about the 
administrative burden associated with compliance for distance education 
programs that these schools have been subject to this regulatory 
requirement for over 20 years. Neither the proposed regulations nor 
these final regulations would change the basic requirements regarding 
false certification due to a disqualifying condition.
    The regulation at 34 CFR 104.42 refers to general postsecondary 
education admission procedures, not eligibility for title IV student 
financial assistance. While the requirements in Sec.  685.215 do not 
apply to a school's evaluation of whether to admit a student to a 
particular program, they do apply to its certification of that 
student's eligibility for title IV student financial assistance for 
that program. Therefore, we do not believe that the further limitation 
suggested by the commenter is necessary.
    The Department of Education Beyond The Box publication cited by 
commenters specifically addresses career-training programs. Further, 
the publication does not advise schools to ignore disqualifying 
characteristics, but rather not to be overbroad in their preclusion of 
otherwise eligible applicants:

    Tailor questions about CJI [``Criminal Justice Information''] to 
avoid unnecessarily precluding applicants from entering training 
programs, and thus employment, for which they might be eligible. For 
career-oriented training programs, institutions should limit CJI 
inquiries to criminal convictions that pose barriers to 
certification and licensing. For example, if a State teacher's board 
will not grant a license to anyone with a felony conviction for 
sexual assault or rape, the teaching program could specifically ask, 
``Have you ever been convicted of felony sexual assault or rape?'' 
instead of broadly asking, ``Have you ever been convicted of a 
crime?'' This specificity would enable the institution to adequately 
assess whether a student could face occupational licensing and 
credentialing barriers (Beyond the Box: Increasing Access to Higher 
Education for Justice-Involved Individuals, p. 25).

    As stated in the Beyond the Box publication, we expect schools to 
be aware of disqualifying conditions for employment in the fields for 
which the schools are providing training. Schools that offer career-
training programs need to be proactive in determining whether borrowers 
who are training for fields that have such employment restrictions do 
not have a disqualifying condition for that career.
    In response to the comment regarding a student intentionally 
misleading a school, if the school could demonstrate that a student 
intentionally misled the school about a disqualifying condition, we 
would take that into account in determining the amount that the school 
is liable to repay under Sec.  685.308(a). However, in our view, it 
seems unlikely that a borrower would knowingly go through the time, 
effort, and expense of enrolling in an education program that trains 
the borrower for an occupation for which the borrower is unemployable. 
A far more common scenario is unscrupulous schools recruiting students 
with disqualifying conditions who cannot possibly benefit from the 
training programs that the school offers.
    With regard to borrowers who do not have a disqualifying condition 
at the time of enrollment, the regulations specify that a borrower 
qualifies for the discharge only if the borrower had a disqualifying 
condition that ``would have'' disqualified the borrower from employment 
in the occupation, and that the borrower ``did not meet'' State 
requirements for employment in the career. A condition that arose after 
the borrower was no longer enrolled at the school would not qualify the 
borrower for a false certification discharge due to a disqualifying 
condition.
    We addressed the question of expanding the scope of this provision 
to include non-State requirements for employment in certain fields, 
such as employment standards established by professional associations 
during the negotiated rulemaking sessions and in the NPRM. As we noted 
earlier, employment standards established by professional associations 
could vary, and it would not be practical to require schools to 
determine which professional association standards to use. The 
reference to the Gainful Employment requirements is inapplicable here, 
as the Gainful Employment requirements relate to the quality of a 
school's program.
    Changes: We have revised Sec.  685.308(a) to clarify that 
Department assesses liabilities to schools for false certification due 
to disqualifying condition or identity theft.

Satisfactory Academic Progress

    Comments: A group of commenters supported the proposed regulation 
that would provide automatic false certification loan discharges for 
students whose satisfactory academic progress (SAP) was falsified by an 
institution. While the regulation specifies that these loan discharges 
are initiated by the Department, these commenters requested that 
borrowers be permitted to submit an application for false certification 
loan discharge due to the

[[Page 76045]]

falsification of satisfactory academic progress by an institution.
    The commenters urged the Department to clarify that students may 
also apply for a discharge on this basis, rather than wait for the 
Department to grant discharges without applications. The commenters 
observed that there are often False Claims Act and government cases 
involving false certification of SAP, and that many students also know 
when their academic progress was falsified by schools, but are not 
covered by such cases.
    The commenters suggested that information provided by students in 
discharge applications would also allow the Department to identify bad-
acting schools and prevent abuse of title IV, HEA funding. These 
commenters recommended that the Department revise the proposed rules to 
provide a means for students to individually apply for discharge when 
their SAP is falsely certified by their school.
    Discussion: We continue to believe that allowing individual 
borrowers to apply for false certification discharges due to 
falsification of SAP is not practical. As we discussed in the NPRM, 
schools have a great deal of flexibility both in determining and in 
implementing SAP standards. There are a number of exceptions under 
which a borrower who fails to meet SAP can continue to receive title IV 
loans. Borrowers who are in danger of losing title IV eligibility due 
to a failure to meet SAP standards often request reconsideration of the 
SAP determination. Schools often work with borrowers in good faith 
efforts to attempt to resolve the situation without cutting off the 
borrower's access to title IV assistance.
    We do not believe that a school should be penalized for legitimate 
attempts to help a student who is not meeting SAP standards, nor do we 
believe a student who has successfully appealed a SAP determination 
should be able to use that initial SAP determination to obtain a false 
certification discharge on his or her student loans. In addition, we 
continue to believe that it would be very difficult for an individual 
borrower to sufficiently demonstrate that a school violated its own SAP 
procedures.
    Given these considerations, the final regulations continue to limit 
false certification discharges based on falsification of SAP to 
discharges based on information in the Secretary's possession.
    Changes: None.

Ability To Benefit

    Comments: A group of commenters requested that the Department 
reconsider the evidentiary standard for false certification of a 
borrower's ability to benefit. In these commenters' view, the 
requirement for additional corroborating evidence beyond the self-
certification of the borrower is unreasonable. The commenters suggested 
that borrowers who are unable to obtain corroborating evidence should 
be able to submit a sworn statement in support of their false 
certification application.
    These commenters referenced two DCLs the Department issued in 
connection with false certification of ability to benefit: DCL GEN-95-
42 (dated September 1995) and DCL FP-07-09 (dated September 2009). The 
commenters characterized the DCLs as establishing a presumption that 
students who claim ability to benefit fraud are not telling the truth 
unless they submit independent corroborating evidence to support their 
discharge application. To support this claim, these commenters quoted 
the statement in DCL GEN-95-42 that the absence of findings of improper 
ability to benefit practices by authorities with oversight powers 
``raises an inference that no improper practices were reported because 
none were taking place.''
    The commenters asserted that many borrowers cannot provide proof of 
Federal or State investigations of particular schools because 
enforcement has been lenient in this area. They asserted that, in 1992, 
Congress provided for the false certification discharge and overhauled 
the student loan system because oversight of schools was inadequate.
    A group of commenters criticized the Department's current approach, 
and noted that statements that a borrower makes on the current Loan 
Discharge Application: False Certification (Ability to Benefit) are 
made under penalty of perjury. According to commenters, if a borrower 
is unable to provide investigative findings supporting the borrower's 
claim, the Department or the guaranty agency will deny the discharge 
unless the borrower submits additional corroborating evidence (such as 
statements by school officials or statements made in other borrower 
claims for discharge relief).
    The commenters noted that DCL FP-07-09 discusses guaranty agencies' 
consideration of ``the incidence of discharge applications filed 
regarding that school by students who attended the school during the 
same time frame as the applicant,'' and suggested that students have no 
way of knowing whether a guaranty agency has done so in evaluating 
their applications.
    The commenters asserted that students do not have access to school 
employee statements and do not know whether other borrowers have filed 
similar claims for relief. When borrowers are able to find attorneys to 
help them, attorneys are often unable to obtain the required evidence 
through Freedom of Information Act requests. The commenters also 
asserted that the Department does not have possession of all false 
certification discharge applications and does not ensure that copies 
are retained when guaranty agencies go out of business or retain all 
potentially corroborating evidence. In addition, if the student has 
carried the debt for years before learning of their right to a false 
certification discharge, the school may have closed. At that point, key 
documents and corroborating evidence may no longer be available.
    The commenters recommended that the Department revise its proposed 
regulations to specify that a student may establish a right to a false 
certification discharge through a ``preponderance of the evidence,'' as 
it has proposed for borrower defense claims. In addition, the 
commenters recommended that borrowers be presumptively eligible for 
discharge after application in the following circumstances:
     The school's academic and financial aid files do not 
include a copy of test answers and results showing that the borrower 
obtained a passing score on an ability-to-benefit test approved by the 
Secretary;
     No testing agency has registered a passing score on an 
ability-to-benefit test approved by the Secretary for the borrower; or
     The school directed the borrower to take an online test to 
obtain a high school degree, the borrower believed the test to be 
legitimate, and the high school diploma is invalid.
    Discussion: In the NPRM, we removed the references to ``ability to 
benefit'' from the Direct Loan false certification regulatory language 
and replaced it with a cross-reference to section 484(d) of the HEA, 
and have retained that change in the final regulations. Section 484(d) 
establishes the current borrower eligibility requirements for students 
who are not high school graduates. The current alternative to 
graduation from high school requirements are substantially different 
from the earlier ability to benefit requirements. We have provided 
guidance describing the current alternative to high school graduation 
requirements in DCL GEN-16-09.

[[Page 76046]]

    We disagree with the recommendation to revise the regulations 
pertaining to the evidentiary standards for false certification of 
ability to benefit. Any modifications to these regulations could only 
be applied prospectively. Schools can be held liable for false 
certification discharges, and we cannot impose retroactive requirements 
on schools.
    We also disagree with the commenters' characterization of the 
guidance in DCL GEN-95-42 and DCL FP-07-09. DCL FP-07-09 does not 
require a borrower to provide additional corroborating evidence if the 
borrower is unable to do so. That DCL provides examples of ``credible 
evidence'' that would provide a guaranty agency with ``an adequate 
basis for granting a discharge application'' when there is no borrower-
specific evidence that the borrower qualifies for a discharge due to 
false certification of ability to benefit.
    We believe the two DCLs still provide an accurate description of 
the legal requirements for false certification, so we do not have plans 
to update them in the near future.
    Changes: None.

Interest Capitalization (Sections 682.202(b)(1), 682.405, and 
682.410(b)(4))

    Comments: Several commenters supported the proposed changes in 
Sec. Sec.  682.202(b)(1), 682.405, and 682.410(b)(4), providing that a 
guaranty agency may not capitalize unpaid interest after a defaulted 
FFEL Loan has been rehabilitated, and that a lender may not capitalize 
unpaid interest when purchasing a rehabilitated FFEL Loan.
    A group of commenters noted that in the preamble to the NPRM, the 
Department characterized these changes as clarifications of existing 
regulations. The commenters disagreed with this characterization, 
stating that during the negotiated rulemaking sessions, negotiators 
representing guaranty agencies, lenders, and servicers did not agree 
that current regulations prohibit the capitalization of interest 
following loan rehabilitation. The commenters further stated that the 
negotiating committee agreed to add this issue to the negotiating 
agenda after an agreement was reached with the Department that the 
proposed changes represented a change in policy for prospective 
implementation. The commenters added that when the Department was asked 
by another member of the negotiating committee whether the proposed 
changes would have any retroactive impact, the Department responded 
that retroactive application was not the issue being negotiated. The 
commenter requested that the Department clarify in the final 
regulations that the changes to the FFEL Program regulations 
prohibiting the capitalization of interest following loan 
rehabilitation are amendments to the current rules, consistent with the 
commenters' understanding of what was agreed to during the 
negotiations. Based on that understanding, the commenters stated that 
FFEL Program guarantors, lenders, and servicers are planning to 
implement the changes for loans that go into default on or after the 
effective date of the regulations and are subsequently rehabilitated.
    Discussion: We thank the commenters for their support of the 
changes to prohibit interest capitalization following loan 
rehabilitation. In response to the group of commenters who requested 
confirmation that the changes in Sec. Sec.  682.202(b)(1), 682.405, and 
682.410(b)(4) represent amendments to the current regulations and are 
to be applied only prospectively, we confirm that this is the intent.
    Changes: None.

Executive Orders 12866 and 13563

Regulatory Impact Analysis

    Under Executive Order 12866, it must be determined whether this 
regulatory action is ``significant'' and, therefore, subject to the 
requirements of the Executive order and subject to review by the Office 
of Management and Budget (OMB). Section 3(f) of Executive Order 12866 
defines a ``significant regulatory action'' as an action likely to 
result in a rule that may--
    (1) Have an annual effect on the economy of $100 million or more, 
or adversely affect a sector of the economy, productivity, competition, 
jobs, the environment, public health or safety, or State, local, or 
tribal governments or communities in a material way (also referred to 
as an ``economically significant'' rule);
    (2) Create serious inconsistency or otherwise interfere with an 
action taken or planned by another agency;
    (3) Materially alter the budgetary impacts of entitlement grants, 
user fees, or loan programs or the rights and obligations of recipients 
thereof; or
    (4) Raise novel legal or policy issues arising out of legal 
mandates, the President's priorities, or the principles stated in the 
Executive order.
    This final regulatory action will have an annual effect on the 
economy of more than $100 million because regulations would have annual 
federal budget impacts of approximately $1.9 billion in the low impact 
scenario to $3.5 billion in the high impact scenario at 3 percent 
discounting and $1.8 billion and $3.4 billion at 7 percent discounting, 
additional transfers from affected institutions to student borrowers 
via reimbursements to the Federal government, and annual quantified 
costs of $9.8 million related to paperwork burden. Therefore, this 
final action is ``economically significant'' and subject to review by 
OMB under section 3(f)(1) of Executive Order 12866. Notwithstanding 
this determination, we have assessed the potential costs and benefits, 
both quantitative and qualitative, of this final regulatory action and 
have determined that the benefits justify the costs.
    We have also reviewed these regulations under Executive Order 
13563, which supplements and explicitly reaffirms the principles, 
structures, and definitions governing regulatory review established in 
Executive Order 12866. To the extent permitted by law, Executive Order 
13563 requires that an agency--
    (1) Propose or adopt regulations only on a reasoned determination 
that their benefits justify their costs (recognizing that some benefits 
and costs are difficult to quantify);
    (2) Tailor its regulations to impose the least burden on society, 
consistent with obtaining regulatory objectives and taking into 
account--among other things and to the extent practicable--the costs of 
cumulative regulations;
    (3) In choosing among alternative regulatory approaches, select 
those approaches that maximize net benefits (including potential 
economic, environmental, public health and safety, and other 
advantages; distributive impacts; and equity);
    (4) To the extent feasible, specify performance objectives, rather 
than the behavior or manner of compliance a regulated entity must 
adopt; and
    (5) Identify and assess available alternatives to direct 
regulation, including economic incentives--such as user fees or 
marketable permits--to encourage the desired behavior, or provide 
information that enables the public to make choices.
    Executive Order 13563 also requires an agency ``to use the best 
available techniques to quantify anticipated present and future 
benefits and costs as accurately as possible.'' The Office of 
Information and Regulatory Affairs of OMB has emphasized that these 
techniques may include ``identifying changing future compliance costs 
that might result from technological innovation or anticipated 
behavioral changes.''
    We are issuing these final regulations only on a reasoned 
determination that

[[Page 76047]]

their benefits justify their costs. In choosing among alternative 
regulatory approaches, we selected those approaches that maximize net 
benefits. Based on the analysis that follows, the Department believes 
that these regulations are consistent with the principles in Executive 
Order 13563.
    We also have determined that this regulatory action does not unduly 
interfere with State, local, or tribal governments in the exercise of 
their governmental functions.
    In accordance with both Executive Orders, the Department has 
assessed the potential costs and benefits, both quantitative and 
qualitative, of this regulatory action. The potential costs associated 
with this regulatory action are those resulting from statutory 
requirements and those we have determined as necessary for 
administering the Department's programs and activities.
    In this Regulatory Impact Analysis (RIA) we discuss the need for 
regulatory action, the comments about the NPRM analysis and significant 
changes from the NPRM, the potential costs and benefits, net budget 
impacts, assumptions, limitations, and data sources, as well as 
regulatory alternatives we considered. Although the majority of the 
costs related to information collection are discussed within this RIA, 
elsewhere in this notice under Paperwork Reduction Act of 1995, we also 
identify and further explain burdens specifically associated with 
information collection requirements.
1. Need for Regulatory Action
    These final regulations address several topics related to the 
administration of title IV, HEA student aid programs and benefits and 
options for borrowers.
    As detailed in the NPRM, the Department last revised the borrower 
defense regulations over two decades ago, and until recently, use of 
borrower defense has been very limited. The lack of clarity in the 
current regulations has led to much confusion among borrowers regarding 
what protections and actions for recourse are available to them when 
dealing with cases of wrongdoing by their institutions. The Department 
received comments addressing this lack of clarity during the public 
comment period.
    The need for a clearer and more efficient process was also 
highlighted when the collapse of Corinthian generated an unprecedented 
level of borrower defense claims activity. As detailed extensively in 
the NPRM, Corinthian, a publicly traded for-profit higher education 
company that in 2014 enrolled over 70,000 students at more than 100 
campuses nationwide, filed for bankruptcy in 2015 after being the 
subject of multiple investigations and actions by Federal and State 
governments. The Department committed itself to ensuring that students 
harmed by Corinthian's misrepresentations receive the relief to which 
they are entitled, and realized that the existing regulations made this 
process burdensome, both for borrowers and for the Department. Under 
the current process, the Department would be required to devote 
significant resources to reviewing individual State laws to determine 
which law to apply to each borrower's claim. The Department appointed a 
Special Master in June of 2015 to create and oversee the process of 
providing debt relief for these Corinthian students. As of October 
2016, approximately 3,787 borrower defense discharges totaling $73.1 
million had been completed and another 7,858 closed school discharges 
totaling approximately $103.1 million have been processed. Moreover, 
the Department has received thousands more claims--both from former 
Corinthian students and from students at a number of other 
institutions--that are pending a full review, and expects to receive 
more as the Department continues to conduct outreach to potentially 
affected students.
    The Department remains committed to ensuring that borrowers with a 
valid defense to repayment are able to benefit from this option. 
Research has shown that large sums of student debt can reduce levels of 
participation in the economy, especially if borrowers are unable to 
obtain adequate income to repay their debts.\96\ If the borrower is 
harmed such as by being provided with educational credentials worth 
significantly less than an institution's misrepresentation has led him 
or her to believe, the borrower may be entitled to some relief from the 
loans associated with such education. The changes to the borrower 
defense provisions in these final regulations will update the process 
and standard for determining relief and allow the Department to 
effectively address claims that arise in the modern postsecondary 
educational system.
---------------------------------------------------------------------------

    \96\ The Economics of Student Loan Borrowing and Repayment, Wen 
Li, Federal Reserve Bank of Philadelphia, available at https://philadelphiafed.org/-/media/research-and-data/publications/business-review/2013/q3/brq313_economics-of-student-loan-borrowing-and-repayment.pdf.
---------------------------------------------------------------------------

    The landscape of higher education has changed significantly over 
the past 20 years, including a substantial increase in the number of 
students enrolled in distance education. Because distance education 
allows students to enroll in courses and programs based in other States 
and jurisdictions, it has created additional challenges as it relates 
to the Department's current borrower defense regulations.
    The current regulations require an analysis of State law to 
determine the validity of a borrower defense claim. This approach 
creates complexities in determining which State law applies and may 
give rise to potential inequities, as students in one State may receive 
different relief than students in another State, despite common 
underlying facts and claims.
    The expansion of distance education has also impacted the 
Department's ability to apply its borrower defense regulations. The 
current borrower defense regulations do not identify which State's law 
is considered the ``applicable'' State law on which the borrower's 
claim can be based.\97\ Generally, the regulation was assumed to refer 
to the laws of the State in which the institution was located; we did 
not have much occasion to address differences in protection for 
borrowers in States that offer little protection from school misconduct 
or borrowers who reside in one State but are enrolled via distance 
education in a program based in another State. Some States have 
extended their rules to protect these students, while others have not.
---------------------------------------------------------------------------

    \97\ In the few instances prior to 2015 in which claims have 
been recognized under current regulations, borrowers and the school 
were typically located in the same State.
---------------------------------------------------------------------------

    The final regulations give students access to consistent, clear, 
fair, and transparent processes to seek debt relief. The new Federal 
standard will allow a borrower to assert a borrower defense on the 
basis of a substantial misrepresentation, a breach of contract, or a 
favorable, nondefault contested judgment against the school for its act 
or omission relating to the making of the borrower's Direct Loan or the 
provision of educational services for which the loan was provided. 
Additionally, the final regulations separately address predispute 
arbitration clauses, another possible obstacle to borrowers pursuing a 
borrower defense claim. These final regulations also prohibit a school 
participating in the Direct Loan Program from obtaining, through the 
use of contractual provisions or other agreements, a predispute 
agreement for arbitration to resolve claims brought by a borrower 
against the school that could also form the basis of a borrower defense 
under the Department's

[[Page 76048]]

regulations. The final regulations also prohibit a school participating 
in the Direct Loan Program from obtaining an agreement, either in an 
arbitration agreement or in another form, that a borrower waive his or 
her right to initiate or participate in a class action lawsuit 
regarding such claims and from requiring students to engage in internal 
dispute processes before contacting accrediting or government agencies 
with authority over the school regarding such claims. In addition, the 
final regulations establish the conditions or events upon which an 
institution is or may be required to provide to the Department 
financial protection, such as a letter of credit, to help protect 
students, the Federal government, and taxpayers against potential 
institutional liabilities.
    Additionally, to enhance and clarify other existing protections for 
students, these regulations update the basis for obtaining a false 
certification discharge, clarify the processes for false certification 
and closed school discharges, require institutions to provide 
applications and explain the benefits and consequences of a closed 
school discharge, and establish a process for a closed school discharge 
without an application for students who do not re-enroll in a title IV-
participating institution within three years of an institution's 
closure. These regulations also codify the Department's practice that a 
discharge based on school closure, false certification, unpaid refund, 
or defense to repayment will result in the elimination or recalculation 
of the subsidized usage period associated with the loan discharged.
    These regulations also amend the regulations governing the 
consolidation of Nursing Student Loans and Nurse Faculty Loans so that 
they align with the statutory requirements of section 428C(a)(4)(E) of 
the HEA; clarify rules regulating the capitalization of interest on 
defaulted FFEL Loans; require that proprietary schools at which the 
median borrower has not repaid in full, or paid down the balance of, 
the borrower's loans include a warning in advertising and promotional 
materials about those repayment rate outcomes; require that a school 
disclose on its Web site and to prospective and enrolled students about 
events for which it is required to provide financial protection to the 
Department; clarify the treatment of spousal income in the PAYE and 
REPAYE plans; and make other changes that we do not expect to have a 
significant economic impact.
2. Summary of Comments and Changes From the NPRM
    A number of commenters expressed that the RIA in the NPRM was 
inadequate and did not support proceeding with the regulations without 
further study. Commenters noted that the accuracy of several of the 
Department's past budget estimates had been questioned by Congressional 
committees and other outside reviewers. Several commenters pointed out 
that the wide range in the estimate, from $646 million up to $41.3 
billion over the 2017 to 2026 loan cohorts, indicated that the 
Department does not know the potential budget impact of the regulation. 
Other commenters noted that if the impact is at the higher end of the 
range, the analysis does not quantify benefits greater than the costs 
to justify the decision to proceed with the regulations.
    Another set of comments focused on the impact of the regulations on 
higher education, the costs to institutions, and the potential for 
institutional closures. A number of commenters expressed concern that 
institutional closures related to the regulations, especially the 
financial responsibility provisions, will reduce access to higher 
education for low-income and minority students. Materials included with 
the comments analyzed National Postsecondary Student Aid Study 2012 
(NPSAS 2012) data to demonstrate that students at for-profit 
institutions are, on average, more likely to be older, racial 
minorities, veterans, part-time, financially independent, responsible 
for dependents, and Pell Grant recipients. A number of commenters 
suggested that the costs of providing financial protection would result 
in increased costs for students and potentially limit access to higher 
education. Other commenters were concerned with a lack of analysis 
about the costs of the financial protection or the possibility that 
schools would be unable to obtain a letter of credit and would lose 
access to title IV, HEA funding and be forced to close. Several 
commenters suggested that the regulations would open the floodgates to 
frivolous claims that would overwhelm the Department and institutions, 
exacerbating the harmful effects on higher education.
    One commenter argued that the proposed regulations would result in 
a large number of disappointed borrowers filing borrower defense claims 
without merit. Several commenters were concerned that the projected net 
budget impact referred to in the NPRM of as much as $42.698 billion 
during the coming decade would undermine the integrity of the Direct 
Loan Program and that neither American taxpayers, nor schools that have 
successfully educated students, could cover these costs if thousands of 
students or graduates start requesting discharges of their loans. The 
commenters argued that the regulations lack any quality control measure 
to ensure that the Department would not be hit with an influx of 
fraudulent claims. They cited a recent lawsuit in which a former law 
student unsuccessfully sued her law school for false advertising.
    Finally, a number of commenters suggested the high cost estimate 
was overstated because schools would change their practices and limit 
behavior that would result in valid borrower defense claims. Another 
commenter questioned the characterization of the net budget impact as a 
cost based on the idea that the Department should not collect on loans 
established fraudulently. Several commenters noted that the potential 
fiscal impact should not factor into decisions about whether borrowers 
are eligible for relief.
    We appreciate the comments about the RIA in the NPRM. As discussed 
in the NPRM, given the limited history of borrower defense claims and 
the limitations of available data, there is uncertainty about the 
potential impact of the regulations. Per OMB Circular A-4, in some 
cases, uncertainty may be addressed by presenting discrete alternative 
scenarios without addressing the likelihood of each scenario 
quantitatively. The uncertainty about borrower defense was acknowledged 
and reflected in the wide range of scenario estimates in the NPRM. The 
Department presented the range of scenarios and discussion of sources 
of uncertainty in the estimates in order to be transparent and 
encourage comments that might aid the Department in refining the 
estimates for the final regulations.
    We do not agree that the analysis was inadequate to support 
proceeding with the regulations. Under Executive Orders 12866 and 
13563, the Department must adopt a regulation only upon a reasoned 
determination that its benefits justify its cost. The Executive Orders 
recognize that some benefits and costs are difficult to quantify, and 
provide that costs and benefits include both quantifiable measures--to 
the fullest extent that they can be usefully estimated--as well as 
qualitative measures of costs and benefits that are difficult to 
quantify but ``essential to consider.'' OMB Circular A-4 provides that 
in cases where benefit and cost estimates are uncertain, benefit and 
cost estimates that reflect the full

[[Page 76049]]

probability distribution of potential consequences should be reported. 
Where possible, the analysis should present probability distributions 
of benefits and costs and include the upper and lower bound estimates 
as complements to central tendency and other estimates. If a lack of 
knowledge prevents construction of a scientifically defensible 
probability distribution, the Department should describe benefits or 
costs under plausible scenarios and characterize the evidence and 
assumptions underlying each alternative scenario. The Department took 
this approach in the NPRM and presents the analysis with relevant 
revisions for the final regulations.
    OMB Circular A-4 suggests that in some instances when uncertainty 
has significant effects on the final conclusion about net benefits, the 
agency should consider additional research prior to rulemaking. For 
example, when the uncertainty is due to a lack of data, the agency 
might consider deferring rulemaking, pending further study to obtain 
sufficient data. Delaying a decision will also have costs, as will 
further efforts at data gathering and analysis. The Department has 
weighed the benefits of delay against these costs in making the 
decision to proceed with the regulation. With respect to borrower 
defense, if the Department did not proceed with the final regulations, 
the existing borrower defense provisions would remain in effect and 
some of the costs associated with potential claims would be incurred 
whether or not the final regulations go into effect. The final 
regulations build in more clarity and add accountability and 
transparency provisions that are designed to shift risk from the 
taxpayers to institutions. Moreover, if the Department were to delay 
implementation of the final regulations to obtain further information 
about the scope of institutional behavior that could give rise to 
claims, it is not clear when a significant amount of relevant data 
would become available. Borrower responses in absence of the process 
established in the final regulations do not necessarily reflect the 
level of claims that will be processed under the final regulations. 
Delaying the regulations would delay the improved clarity and 
accountability from the regulations without developing additional data 
within a definite timeframe, and we do not believe the benefits of such 
a delay outweigh the costs. As with any regulation, additional data 
that becomes available will be taken into account in the ongoing re-
estimates of the title IV, HEA aid programs.
    We have considered the other comments received. Revisions to the 
analysis in response to those comments and our internal review of the 
analysis are incorporated into the Discussion of Costs, Benefits, and 
Transfers and Net Budget Impacts sections of this RIA as applicable. 
Table 1 summarizes significant changes made from the NPRM in response 
to comments and the Department's ongoing development of the final 
regulations.

        Table 1--Summary of Key Changes in the Final Regulations
------------------------------------------------------------------------
            Reg section                     Description of change
------------------------------------------------------------------------
                   Financial Responsibility Triggers:
------------------------------------------------------------------------
Sec.   668.171(c)(1)..............  As detailed in Table 2, eliminates
                                     the $750,000 or 10 percent of
                                     current assets materiality
                                     threshold. Instead, losses from all
                                     of the automatic triggers except 90/
                                     10, cohort default rate (CDR), SEC
                                     delisting, and SEC warning, are
                                     used to recalculate the composite
                                     score. If the recalculated score is
                                     less than 1.0, the school is not
                                     financially responsible and must
                                     provide financial protection.
                                    Removes Form 8-K trigger from
                                     proposed Sec.
                                     668.171(c)(10)(vii).
                                    Eliminates discretionary trigger
                                     based on bond or credit ratings
                                     from proposed Sec.
                                     668.171(c)(10)(iv).
Sec.   668.171(h).................  Reclassifies proposed automatic
                                     triggers including those related to
                                     accreditor probation and show-cause
                                     actions, pending borrower defense
                                     claims, and violations of loan
                                     agreements as discretionary
                                     triggers.
                                    Specifies that in its notice
                                     reporting a triggering event, an
                                     institution may demonstrate
                                     mitigating factors about the event,
                                     including that the reported action
                                     or event no longer exists or has
                                     been resolved or the institution
                                     has insurance that will cover part
                                     or all of the debts and liabilities
                                     that arise at any time from that
                                     action or event.
------------------------------------------------------------------------
                    Financial Protection Disclosures:
------------------------------------------------------------------------
Sec.   668.41(i)..................  Revised to clarify that the
                                     Secretary will conduct consumer
                                     testing prior to establishing the
                                     actions and triggering events that
                                     require financial disclosures.
                                    Further clarifies the requirements
                                     for testing with consumers before
                                     publishing the content of the
                                     disclosure, as well as the
                                     disclosure delivery requirements to
                                     prospective and enrolled students.
------------------------------------------------------------------------
                        Financial Responsibility:
------------------------------------------------------------------------
Sec.   668.175(f)(5)..............  Clarifies how long an institution
                                     must maintain the financial
                                     protection associated with a
                                     triggering event in Sec.   668.171.
Sec.   668.175(f)(2)(i)...........  Provides that the Secretary may
                                     identify other acceptable forms of
                                     financial protection.
Sec.   668.175(h).................  Provides that the Secretary will
                                     release any funds held under a set-
                                     aside if the institution
                                     subsequently provides cash, the
                                     letter of credit, or other
                                     financial protection required under
                                     the zone or provisional
                                     certification alternatives in Sec.
                                      668.175(d) or (f).
------------------------------------------------------------------------
                             Repayment Rate:
------------------------------------------------------------------------
Sec.   668.41(h)(3)...............  Clarifies that the Secretary will
                                     calculate a repayment rate based on
                                     the proportion of students who have
                                     repaid at least one dollar in
                                     outstanding balance, measured in
                                     the third year after entering
                                     repayment, using data reported and
                                     validated through the Gainful
                                     Employment program-level repayment
                                     rate calculation.
                                    Removes the requirement that
                                     repayment rate warnings be
                                     delivered individually to all
                                     prospective and enrolled students.
                                     Enhances the requirement as to how
                                     repayment rate warnings must be
                                     presented in advertising and
                                     promotional materials.
------------------------------------------------------------------------

[[Page 76050]]

 
                        Closed School Discharge:
------------------------------------------------------------------------
Sec.   682.402(d)(7)(ii)..........  Requires a lender to provide a
                                     borrower another closed school
                                     discharge application upon resuming
                                     collection.
Sec.  Sec.   674.33(g)(3),          Revised to clearly delineate the
 682.402(d)(8), and 685.214(c)(2).   circumstances under which a closed
                                     school discharge is discretionary,
                                     as opposed to required.
Sec.   682.402(d)(6)(ii)(F).......  Revised to stipulate that a guaranty
                                     agency that denies a borrower's
                                     closed school discharge request
                                     must notify the borrower of the
                                     reasons for the denial.
Sec.   682.402(d).................  Updates wording in FFEL closed
                                     school discharge regulations to
                                     refer to application instead of
                                     sworn statement or written request.
------------------------------------------------------------------------
                     False Certification Discharge:
------------------------------------------------------------------------
Sec.   685.215(c)(1)..............  Clarifies that a borrower must have
                                     reported to the school that the
                                     borrower did not have a high school
                                     diploma or its equivalent.
Sec.   685.308(a).................  Clarifies that the Department
                                     assesses liabilities to schools for
                                     false certification due to
                                     disqualifying condition or identity
                                     theft.
------------------------------------------------------------------------
                          Predispute Agreements
------------------------------------------------------------------------
Sec.   685.300....................  Eliminates the use of predispute
                                     arbitration agreements, whether or
                                     not they are mandatory, to resolve
                                     claims brought by a borrower
                                     against the school that could also
                                     form the basis of a borrower
                                     defense or to prevent a student who
                                     has obtained or benefited from a
                                     Direct Loan from participating in a
                                     class action suit related to
                                     borrower defense claim.
------------------------------------------------------------------------

3. Discussion of Costs, Benefits, and Transfers
    In developing the final regulations, the Department made some 
changes to address concerns expressed by commenters and to achieve the 
objectives of the regulations while acknowledging the potential costs 
of the provisions to institutions and taxpayers. As noted in the NPRM, 
the primary potential benefits of these regulations are: (1) An updated 
and clarified process and a Federal standard to improve the borrower 
defense process and usage of the borrower defense process to increase 
protections for students; (2) increased financial protections for 
taxpayers and the Federal government; (3) additional information to 
help students, prospective students, and their families make educated 
decisions based on information about an institution's financial 
soundness and its borrowers' loan repayment outcomes; (4) improved 
conduct of schools by holding individual institutions accountable and 
thereby deterring misconduct by other schools; (5) improved awareness 
and usage, where appropriate, of closed school and false certification 
discharges; and (6) technical changes to improve the administration of 
the title IV, HEA programs. Costs associated with the regulations will 
fall on a number of affected entities including institutions, guaranty 
agencies, the Federal government, and taxpayers. These costs include 
changes to business practices, review of marketing materials, 
additional employee training, and unreimbursed claims covered by 
taxpayers. The largest quantified impact of the regulations is the 
transfer of funds from the Federal government to borrowers who succeed 
in a borrower defense claim, a significant share of which will be 
offset by the recovery of funds from institutions whose conduct gave 
rise to the claims.
    We have considered and determined the primary costs and benefits of 
these regulations for the following groups or entities that we expect 
to be impacted by the proposed regulations:
     Students and borrowers
     Institutions
     Guaranty agencies and loan servicers
     Federal, State, and local government

Borrower Defense, Closed School Discharges, and False Certification 
Discharges

Students and Borrowers

    The fundamental underlying right of borrowers to assert a defense 
to repayment and obligation of institutions to reimburse the Federal 
government for such claims that are valid exist under the current 
borrower defense regulations. These final regulations aim to establish 
processes that enable more borrowers to pursue valid claims and 
increase their likelihood of discharging their loans as a result of 
institutional actions generating such claims. As detailed in the NPRM, 
borrowers will be the primary beneficiaries of these regulations as 
greater awareness of borrower defense, a common Federal standard, and a 
better defined process may encourage borrowers who may have been 
unaware of the process, or intimidated by its complexity in the past, 
to file claims.
    Furthermore, these changes could reduce the number of borrowers who 
are struggling to meet their student loan obligations. During the 
public comment periods of the negotiated rulemaking sessions, many 
public commenters who were borrowers mentioned that they felt that they 
had been defrauded by their institutions of higher education and were 
unable to pay their student loans, understand the borrower defense 
process, or obtain debt relief for their FFEL Loans under the current 
regulations. We received many comments on the NPRM echoing this 
sentiment.
    Through the financial responsibility provisions, these final 
regulations introduce far stronger incentives for schools to avoid 
committing acts or making omissions that could lead to a valid borrower 
defense claim than currently exist. In addition, through clarification 
of circumstances that could lead to a valid claim, institutions may 
better avoid behavior that could result in a valid claim and future 
borrowers may be less likely to face such behavior.
    Providing an automatic forbearance with an option for the borrower 
to decline the temporary relief and continue making payments will 
reduce the potential burden on borrowers pursuing borrower defenses. 
These borrowers will be able to focus on

[[Page 76051]]

supplying the information needed to process their borrower defense 
claims without the pressure of continuing to make payments on loans for 
which they are currently seeking relief. When claims are successful, 
there will be a transfer between the Federal government and affected 
student borrowers as balances are forgiven and some past payments are 
returned. In the scenarios described in the Net Budget Impacts section 
of this analysis, those transfers range from $1.7 billion for the 
minimum budget estimate to $3.3 billion in the maximum impact estimate 
annually, with the primary budget estimate at $2.5 billion annually.
    Borrowers who ultimately have their loans discharged will be 
relieved of debts they may not have been able to repay, and that debt 
relief can ultimately allow them to become bigger participants in the 
economy, possibly buying a home, saving for retirement, or paying for 
other expenses. Recent literature related to student loans suggests 
that high levels of student debt may decrease the long-term probability 
of marriage,\98\ increase the probability of bankruptcy,\99\ reduce 
home ownership rates,\100\ and increase credit constraints, especially 
for students who drop out.\101\ Further, when borrowers default on 
their loans, everyday activities like signing up for utilities, 
obtaining insurance, or renting an apartment can become a 
challenge.\102\ Borrowers who default might also be denied a job due to 
poor credit, struggle to pay fees necessary to maintain professional 
licenses, or be unable open a new checking account.\103\ While 
difficult to quantify because of the multitude of different potential 
borrowing profiles and nature of the claims of those who will seek 
relief through borrower defense and the possibility of partial relief, 
the discharge of loans for which borrowers have valid borrower defenses 
could have significant positive consequences for affected borrowers and 
associated spillover economic benefits.
---------------------------------------------------------------------------

    \98\ Gicheva, D. ``In Debt and Alone? Examining the Causal Link 
between Student Loans and Marriage.'' Working Paper (2013).
    \99\ Gicheva, D., and U. N. C. Greensboro. ``The Effects of 
Student Loans on Long-Term Household Financial Stability.'' Working 
Paper (2014).
    \100\ Shand, J. M. (2007). ``The Impact of Early-Life Debt on 
the Homeownership Rates of Young Households: An Empirical 
Investigation.'' Federal Deposit Insurance Corporation Center for 
Financial Research.
    \101\ Id.
    \102\ https://studentaid.ed.gov/repay-loans/default.
    \103\ www.asa.org/in-default/consequences/.
---------------------------------------------------------------------------

    Affected borrowers also will be able to return into the higher 
education marketplace and pursue credentials they need for career 
advancement. To the extent borrowers have subsidized loans, the 
elimination or recalculation of the borrowers' subsidized usage period 
could relieve them of their responsibility for accrued interest and 
make them eligible for additional subsidized loans, which could make 
returning to higher education a more acceptable option.
    These regulations will also give borrowers more information with 
which they can make informed decisions about the institutions they 
choose to attend. An institution will be required to provide a 
disclosure for certain actions and triggering events, to be determined 
through consumer testing, for which it was required to obtain a letter 
of credit. Recent events involving closure of several large proprietary 
institutions have shown the need for lawmakers, regulatory bodies, 
State authorizers, taxpayers, and students to be more broadly aware of 
circumstances that could affect the continued existence of an 
institution. This disclosure, the content of which will be prescribed 
by the Secretary in a notice published in the Federal Register, will 
allow borrowers to receive early warning signs about an institution's 
risk for students, and therefore borrowers may be able to select a 
different college, or withdraw or transfer to an institution in better 
standing in lieu of continuing to work towards earning credentials that 
may have limited value.
    Proprietary institutions will also be required to provide a warning 
through advertising and promotional materials if their loan repayment 
rate, based on the proportion of students who have repaid at least one 
dollar in outstanding balance and measured in the third year after 
entering repayment, using data reported and validated through the 
Gainful Employment repayment rate calculation, shows that the median 
borrower has not paid down his balance by at least one dollar. To 
estimate the effect of the repayment rate warning on institutions, the 
Department analyzed program-level repayment rate data prepared for the 
Gainful Employment regulation \104\ and aggregated the proprietary 
institutions data to the 6-digit OPEID level and found that 972 of 
1,345 institutions in the 2012 Gainful Employment data had a repayment 
rate that showed the median borrower had not paid down the balance of 
the borrower's loans by at least one dollar.
---------------------------------------------------------------------------

    \104\ A privacy-protected version of the data is available at 
https://www2.ed.gov/policy/highered/reg/hearulemaking/2012/2013-repayment-rate-data.xls. The Department aggregated all program 
numerators and denominators to each unique six-digit OPEID and 
calculated how many institutions had aggregate rates under the 
negative amortization threshold and at least 10 borrowers in the 
denominator. Note that these data reflect students who entered 
repayment in 2007 and 2008; analysis of later cohorts (those who 
entered repayment in 2011 and 2012) published through the College 
Scorecard, which calculate a similar repayment rate, showed 501 
institutions with repayment rates below the negative amortization 
threshold.
---------------------------------------------------------------------------

    A number of commenters pointed to the Department's failure to 
quantify the benefits of the proposed regulations in the NPRM as an 
indication that the analysis did not support the implementation of the 
final regulations. As mentioned throughout the RIA, the extent of the 
private and public benefit from the regulations is difficult to 
quantify. We have limited experience with borrower defense claims to 
draw upon in generating a profile of those likely to make successful 
claims. There are different potential profiles of student loan 
borrowers in terms of loan amounts, loan type composition, likelihood 
of default, fields of employment, degree level, and other factors. We 
do not have a basis in the data from existing claims to know how 
borrower profiles and the distribution and nature of claims will 
intersect. The economic and psychological benefits of debt relief may 
vary for a graduate student with high income potential receiving 
partial relief on a high level of debt and a student who dropped out of 
a certificate program with a lower level of debt and lower earnings 
potential from that program of education. While we do not quantify the 
amount, we expect the benefits associated with the substantial 
transfers to students from successful borrower defense claims will be 
significant. Several commenters noted that students may face costs or 
other negative impacts from these final regulations. In particular, 
commenters expressed concern that the closure of institutions, 
especially proprietary institutions that serve many low-income, 
minority, first-generation, and non-traditional students, will hurt 
access to higher education, especially for those groups. The Department 
acknowledges that some institutions may close if their actions mean 
that they are required to provide a substantial amount of financial 
protection, or that a large number of successful claims are made 
against them. However, as the regulation comes into effect and examples 
of conduct that generates claims are better understood, we expect 
institutions will limit such behavior and compete for students without 
such conduct, and that closures will be reduced over time. The 
Department also believes that institutions that do not face significant 
claims will be able to provide opportunities for students in

[[Page 76052]]

the event of closures of other institutions that do.
    Another possible impact on students mentioned by some commenters is 
that the costs of financial protection or other compliance measures 
will be passed on to students in tuition and fee increases. We believe 
potential tuition increases will be constrained by loan limits and 
other initiatives, such as the Department's Gainful Employment 
regulations, where institutions would be negatively affected by such 
increases.

Institutions

    Institutions will bear many of this regulation's costs, which fall 
into three categories: Paperwork costs associated with compliance with 
the regulations; other compliance costs that may be incurred as 
institutions adapt their business practices and training to ensure 
compliance with the regulations; and costs associated with obtaining 
letters of credit or suitable equivalents if required by the 
institution's performance under a variety of triggers. Additionally, 
there may be a potentially significant amount of funds transferred 
between institutions and the Federal government as reimbursement for 
successful claims. Some institutions may close some or all of their 
programs if their activities generate large numbers of borrower defense 
claims.
    A key consideration in evaluating the effect on institutions is the 
distribution of the impact. While all institutions participating in 
title IV loan programs are subject to the possibility of borrower 
defense, closed school, and false certification claims and the 
reporting requirements in these final regulations, the Department 
expects that fewer institutions will engage in conduct that generates 
borrower defense claims. Over time, the Department expects the number 
of schools that would face the most significant costs to come into 
compliance, the amount of transfers to reimburse the government for 
successful claims, costs to obtain required letters of credit, and 
disclosure of borrower defense claims against the schools to be reduced 
as some offenders are eliminated and other institutions adjust their 
practices. In the primary budget scenario described in the Net Budget 
Impacts section of this analysis, the annual transfers from 
institutions to students, via the Federal government, as reimbursement 
for successful claims are estimated at $994 million. On the other hand, 
it is possible that high-quality, compliant institutions, especially in 
the for-profit sector, will see benefits if the overall reputation of 
the sector improves as a result of (1) more trust that enforcement 
against bad actors will be effective, and (2) the removal of bad 
schools from the higher education marketplace, freeing up market share 
for the remaining schools.
    The accountability framework in the regulations requiring 
institutions to provide financial protection in response to various 
triggers would generate costs for institutions. Some of the triggering 
provisions would affect institutions differently depending upon their 
type and control, as, for example, only publicly traded institutions 
are subject to delisting or SEC suspension of trading, only proprietary 
institutions are subject to the 90/10 rule, and public institutions are 
not subject to the financial protection requirements. To the extent 
data were available, we evaluated the financial protection triggers to 
analyze the expected impact on institutions. Several of the triggers 
are based on existing performance measures and are aimed at identifying 
institutions that may face sanctions and experience difficulty meeting 
their financial obligations. The triggers and, where available, data 
about their potential impact are discussed in Table 2. The consequences 
of an institution being found to be not financially responsible are set 
out in Sec.  668.175 and include providing financial protection through 
a letter of credit, a set-aside of title IV, HEA funds, or other forms 
of financial protection specified by the Secretary in a notice 
published in the Federal Register. Alternatively, an institution that 
can prove it has insurance that covers the triggering risk is not 
considered to be not financially responsible and does not need to 
provide financial protection to the Department.
    The Department will review the triggering events before determining 
whether to require separate financial protection for a triggering event 
that occurs with other triggering events. Another change from the NPRM 
concerns those triggers that include a materiality threshold. Instead 
of being evaluated separately, lawsuits, borrower protection repayments 
to the Secretary, losses from gainful employment and campus closures, 
withdrawal of owner's equity, and other triggers with a materiality 
threshold will be evaluated by their effect on the institution's most 
recent composite score, which will allow the cumulative effect of 
violation of multiple triggers to be taken into account. If the 
recalculated composite score is a failing score, institutions would be 
required to provide financial protection. For the triggers evaluated 
through the revised composite score approach, the required financial 
protection is 10 percent or more, as determined by the Secretary, of 
the total amount of title IV, HEA program received by the institution 
during its most recently completed fiscal year. For the other triggers, 
the amount of financial protection required remains 10 percent or more, 
as determined by the Secretary, of the total amount of title IV, HEA 
program received by the institution during its most recently completed 
fiscal year, unless the Department determines that based on the facts 
of that particular case, the potential losses are greater.

               Table 2--Financial Responsibility Triggers
------------------------------------------------------------------------
              Description                             Impact
------------------------------------------------------------------------
Automatic Triggers Evaluated through Revised Composite Score Calculation
------------------------------------------------------------------------
Institution found to be not financially responsible under Sec.   668.171
 and must qualify under an alternative standard if the addition of the
 triggering liability to the institution's most recently calculated
 composite score causes it to fail the composite score. Triggering
 liabilities that occur during the period between the fiscal year for
 which the Secretary last calculated the institution's composite score
 under Sec.   668.172 and the next following fiscal year for which the
 Secretary calculates a composite score are evaluated. Requires
 financial protection of no less than 10 percent of prior year's title
 IV, HEA aid and such additional amount as the Secretary demonstrates is
 needed to protect from other losses that may arise within the next 18
 months.
------------------------------------------------------------------------

[[Page 76053]]

 
      Lawsuits and Other Actions: Sec.   668.171(c)(1)(i) and (ii)
------------------------------------------------------------------------
Triggered if an institution is required  Since 2010, at least 25
 to pay any debt or incur any liability   institutions have been
 arising from a final judgment in a       investigated or reached
 judicial proceeding, or from an          settlements with State AGs,
 administrative proceeding or             with some being involved in
 determination, or from a settlement.     actions by multiple States.
Triggered if the institution is being     Federal agencies, including
 sued in an action brought on or after    the Department, DOJ, FTC,
 July 1, 2017 by a Federal or State       CFPB, and the SEC have been
 authority for financial relief on        involved in actions against at
 claims related to the making of the      least 20 institutions, with
 Direct Loan for enrollment at the        multiple actions against some
 school or the provision of educational   schools.
 services and the suit has been pending
 for 120 days..
Triggered if the institution is being
 sued in a lawsuit other than by a
 Federal or State authority related to
 the making of a Direct Loan or
 provision of educational services
 which has survived a motion for
 summary judgment or the time for such
 motion has passed.
If claims do not state a dollar amount
 and no amount has been set in a court
 ruling: (1) For Federal and State
 borrower defense-related action, the
 Department will calculate loss by
 considering claim to seek the amount
 set by a court ruling, or if no ruling
 has been issued, in a written demand
 or settlement offer by the agency, or
 the amount of all tuition and fees for
 the period in the suit, for the
 program or location described in the
 allegations. Institution allowed to
 show suit is limited to a smaller
 portion of the school and that tuition
 and fees for that portion should be
 used; and (2) For all other suits the
 potential loss (if none is stated in
 the complaint or in a court ruling) is
 the amount in a written demand pre-
 suit, the amount offered by the
 plaintiff to settle, or the amount
 stated in discovery leading up to a
 trial.
------------------------------------------------------------------------
       Accreditor Actions: (Teach-Outs) Sec.   668.171(c)(1)(iii)
------------------------------------------------------------------------
Triggered if institution required by
 its accrediting agency to submit a
 teach-out plan that covers the closing
 of the institution or any of its
 branches or additional locations.
The amount of title IV, HEA aid
 allocated in the previous year to the
 closed locations will be used to
 recalculate the composite score.
------------------------------------------------------------------------
              Gainful Employment: Sec.   668.171(c)(1)(iv)
------------------------------------------------------------------------
Triggered if the potential loss from
 the closure of programs that are one
 year away from losing their
 eligibility for title IV, HEA program
 funds causes the recalculated
 composite score to fall below 1.0.
The amount of title IV, HEA aid
 allocated in the previous year to
 programs that could lose eligibility
 in the next year will be used to
 recalculate the composite score.
------------------------------------------------------------------------
          Withdrawal of Owner's Equity: Sec.   668.171(c)(1)(v)
------------------------------------------------------------------------
The amount of equity withdrawn will be
 used to recalculate the composite
 score. Applies only to proprietary
 institutions and provides that funds
 transferred between institutions in a
 group that have a common composite
 score are not considered withdrawals
 of owner's equity.
------------------------------------------------------------------------
    Automatic Triggers Not Evaluated through Revised Composite Score
                               Calculation
------------------------------------------------------------------------
Institution found to be not financially responsible under Sec.   668.171
 and must qualify under an alternative standard if the triggering events
 occur..
------------------------------------------------------------------------
                 Non-Title IV Revenue: Sec.   668.171(d)
------------------------------------------------------------------------
If an institution fails the 90/10        In the most recent 90/10
 revenue test in its most recently        report, 14 institutions
 completed fiscal year. Applies to        received 90 percent or more of
 proprietary institutions only.           their revenues from title IV,
                                          HEA funds. The total title IV,
                                          HEA funding for those
                                          institutions in award year
                                          (AY) 2013-14 was $56.4
                                          million.
------------------------------------------------------------------------
Publicly Traded Institutions--SEC or Exchange Actions: Sec.   668.171(e)
------------------------------------------------------------------------
The SEC warns the institution that it
 may suspend trading on the
 institution's stock.
The institution failed to file a
 required annual or quarterly report
 with the SEC within the time period
 prescribed for that report or by any
 extended due date under 17 CFR 240.12b-
 25.

[[Page 76054]]

 
The exchange on which the institution's
 stock is traded notifies the
 institution that it is not in
 compliance with exchange requirements,
 or its stock is delisted.
------------------------------------------------------------------------
                 Cohort Default Rates: Sec.   668.171(f)
------------------------------------------------------------------------
Triggered if institution's two most      From the most recently released
 recent official cohort default rates     official CDR rates, for FY2013
 are 30 percent or above after any        and FY2012, 20 of 3,058 non-
 challenges or appeals.                   public institutions that had
                                          CDR rates in both years were
                                          over 30 percent in both years.
                                          Title IV, HEA aid received by
                                          these institutions in AY2015-
                                          16 totaled $12.8 million.
------------------------------------------------------------------------
                         Discretionary Triggers
------------------------------------------------------------------------
Institution found to be not financially responsible under Sec.   668.171
 and must qualify under an alternative standard if the Secretary
 determines that there is an event or condition that is reasonably
 likely to have a material adverse effect on the financial condition,
 business, or results of operations of the institution..
------------------------------------------------------------------------
Sec.   668.171(g)(1): Significant        The Department looked at
 fluctuations in title IV, HEA program    fluctuations in Direct Loan
 funds.                                   amounts and found that 1,113
                                          of 3,534 non-public
                                          institutions had an absolute
                                          change in Direct Loan volume
                                          of 25 percent or more between
                                          the 2014-15 and 2015-16 award
                                          years and 350 had a change of
                                          50 percent or more.
Sec.   668.171(g)(2): Citation for
 failing State licensing or authorizing
 agency requirements.
Sec.   668.171(g)(3): Failing financial
 stress test developed or adopted by
 the Secretary.
Sec.   668.171(g)(4): High annual        The Department analyzed College
 dropout rates, as calculated by the      Scorecard data to develop a
 Secretary.                               withdrawal rate within six
                                          years. Of 928 proprietary
                                          institutions with data, 482
                                          had rates from 0 to 20
                                          percent, 415 from 20 to 40
                                          percent, 30 from 40 to 60
                                          percent, and 1 from 60 to 80
                                          percent. Of 1,058 private not-
                                          for-profit institutions with
                                          data, 679 had rates from 0 to
                                          20 percent, 328 from 20 to 40
                                          percent, 51 from 40 to 60
                                          percent, and none above 60
                                          percent. Of 1,476 public
                                          institutions with data, 857
                                          had rates from 0 to 20
                                          percent, 587 from 20 to 40
                                          percent, 32 from 40 to 60
                                          percent, and none above 60
                                          percent.
Sec.   668.171(g)(5): The institution    In the March 2015 accreditation
 was placed on probation or issued a      report available at https://
 show-cause order or a status that        ope.ed.gov/accreditation/
 poses equivalent or greater risk to      GetDownLoadFile.aspx, 278 of
 accreditation.                           33,956 programs were on
                                          probation and 5 were in the
                                          resigned under show cause
                                          status. Of the 283 programs in
                                          those statuses in the March
                                          2015 accreditation report, 9
                                          were closed by institutions or
                                          had their accreditation
                                          terminated and 147 remained in
                                          the same status for at least 6
                                          consecutive months.
Sec.   668.171(g)(6): Institution
 violates a provision or requirement in
 a loan agreement that enables a
 creditor to require an increase in
 collateral, a change in contractual
 obligations, an increase in interest
 rates or payments, or other sanctions,
 penalties, or fees.
Sec.   668.171(g)(7): The institution
 has pending claims borrower relief
 discharge under Sec.   685.206 or Sec.
   685.222.
Sec.   668.171(g)(8): The Secretary
 expects to receive a significant
 number of claims for borrower relief
 discharge under Sec.   685.206 or Sec.
   685.222 as a result of a lawsuit,
 settlement, judgement, or finding from
 a State or Federal administrative
 proceeding.
------------------------------------------------------------------------

    In addition to any resources institutions would devote to training 
or changes in business practices to improve compliance with the final 
regulations, institutions would incur costs associated with the 
reporting and disclosure requirements of the final regulations. This 
additional workload is discussed in more detail under Paperwork 
Reduction Act of 1995. In total, the final regulations are estimated to 
increase burden on institutions participating in the title IV, HEA 
programs by 251,049 hours. The monetized cost of this burden on 
institutions, using wage data developed using BLS data available at 
www.bls.gov/ncs/ect/sp/ecsuphst.pdf, is $9,175,841. This cost was based 
on an hourly rate of $36.55.

Guaranty Agencies and Loan Servicers

    Several provisions may impose a cost on guaranty agencies or 
lenders, particularly the limits on interest capitalization. Loan 
servicers may have to update their process to accept electronic death 
certificates, but increased use of electronic documents should be more 
efficient over the long term. As indicated in the Paperwork Reduction 
Act of 1995 section of this preamble, the final regulations are 
estimated to increase burden on guaranty agencies and loan servicers by 
7,622 hours related to the mandatory forbearance for FFEL borrowers 
considering consolidation for a borrower defense claim and reviews of 
denied closed school claims. The monetized cost of this burden on 
guaranty agencies and loan servicers, using wage data developed using 
BLS data available at www.bls.gov/ncs/ect/

[[Page 76055]]

sp/ecsuphst.pdf, is $278,584. This cost was based on an hourly rate of 
$36.55.

Federal, State, and Local Governments

    In addition to the costs detailed in the Net Budget Impacts section 
of this analysis, the final regulations will affect the Federal 
government's administration of the title IV, HEA programs. The borrower 
defense process in the final regulations will provide a framework for 
handling claims in the event of significant institutional wrongdoing. 
The Department may incur some administrative costs or shifting of 
resources from other activities if the number of applications increases 
significantly and a large number of claims require hearings. 
Additionally, to the extent borrower defense claims are not reimbursed 
by institutions, Federal government resources that could have been used 
for other purposes will be transferred to affected borrowers. Taxpayers 
will bear the burden of these unreimbursed claims. In the scenarios 
presented in the Net Budget Impacts section of this analysis, 
annualized unreimbursed claims range from $923 million to $2.1 billion.
    The accountability framework and financial protection triggers will 
provide some protection for taxpayers as well as potential direction 
for the Department and other Federal and State investigatory agencies 
to focus their enforcement efforts. The financial protection triggers 
may potentially assist the Department as it seeks to identify, and take 
action regarding, material actions and events that are likely to have 
an adverse impact on the financial condition or operations of an 
institution. In addition to the current process where, for the most 
part, the Department determines annually whether an institution is 
financially responsible based on its audited financial statements, 
under these final regulations the Department may determine at the time 
a material action or event occurs that the institution is not 
financially responsible.
Other Provisions
    The technical corrections and additional changes in the final 
regulations will benefit student borrowers and the Federal government's 
administration of the title IV, HEA programs. Updates to the acceptable 
forms of certification for a death discharge will be more convenient 
for borrowers' families or estates and the Department. The provision 
for consolidation of Nurse Faculty Loans reflects current practice and 
gives those borrowers a way to combine the servicing of all their 
loans. Many of these technical corrections and changes involve 
relationships between the student borrowers and the Federal government, 
such as the clarification in the REPAYE treatment of spousal income and 
debt, and they are not expected to significantly impact institutions.
4. Net Budget Impacts
    The final regulations are estimated to have a net budget impact in 
costs over the 2017-2026 loan cohorts of $16.6 billion in the primary 
estimate scenario, including a $381 million modification to cohorts 
2014-2016 for the 3-year automatic closed school discharge. A cohort 
reflects all loans originated in a given fiscal year. Consistent with 
the requirements of the Credit Reform Act of 1990, budget cost 
estimates for the student loan programs reflect the estimated net 
present value of all future non-administrative Federal costs associated 
with a cohort of loans.
    As noted by many commenters, in the NPRM we presented a number of 
scenarios that generated a wide range of potential budget impacts from 
$1.997 billion in the lowest impact scenario to $42.698 billion in the 
highest impact scenario. As described in the NPRM, this range reflected 
the uncertainty related to the borrower defense provisions in the 
regulations and our intent to be transparent about the estimates to 
generate discussion and information that could help to refine the 
estimates. In response to comments and our own internal review, we have 
made a number of revisions to the borrower defense budget impact 
estimate that are described in the discussion of the impact of those 
provisions.
    The provisions with the greatest impact on the net budget impact of 
the regulations are those related to the discharge of borrowers' loans, 
especially the changes to borrower defense and closed school 
discharges. As noted in the NPRM, borrowers may pursue closed school, 
false certification, or borrower defense discharges depending on the 
circumstances of the institution's conduct and the borrower's claim. If 
the institution does not close, the borrower cannot or does not pursue 
closed school or false certification discharges, or the Secretary 
determines the borrower's claim is better suited to a borrower defense 
group process, the borrower may pursue a borrower defense claim. The 
precise split among the types of claims will depend on the borrower's 
eligibility and ease of pursuing the different claims. While we 
recognize that some claims may be fluid in classification between 
borrower defense and the other discharges, in this analysis any 
estimated effect from borrower defense related claims are described in 
that estimate, and the net budget impact in the closed school estimate 
focuses on the process changes and disclosures related to that 
discharge.
Borrower Defense Discharges
    As the Department will eventually have to incorporate the borrower 
defense provisions of these final regulations into its ongoing budget 
estimates, we have moved closer to that goal in refining the estimated 
impact of the regulations to reflect a primary scenario. The 
uncertainty inherent in the borrower defense estimate given the limited 
history of borrower defense claims and other factors described in the 
NPRM is reflected in the additional sensitivity runs that demonstrate 
the effect of changes in the specific assumption being tested. Another 
change from the NPRM is the specification of an estimated baseline 
scenario for the impact of borrower defense claims if these final 
regulations did not go into effect and borrowers had to pursue claims 
under the existing borrower defense regulation. Similar to the NPRM, 
the estimated net budget impact of $14.9 billion attributes all 
borrower defense activity for the 2017 to 2026 cohorts to these final 
regulations, but with the baseline scenario, we present an estimate of 
the subset of those costs that could be incurred under the existing 
borrower defense regulation.
    These final regulations establish a Federal standard for borrower 
defense claims related to loans first disbursed on or after July 1, 
2017, as well as describe the process for the assertion and resolution 
of all borrower defense claims--both those made for Direct Loans first 
disbursed prior to July 1, 2017, and for those made under the 
regulations after that date. As indicated in this preamble, while 
regulations governing borrower defense claims have existed since 1995, 
those regulations have rarely been used. Therefore, we have used the 
limited data available on borrower defense claims, especially 
information about the results of the collapse of Corinthian, projected 
loan volumes, Departmental expertise, the discussions at negotiated 
rulemaking, comments on the NPRM analysis, and information about past 
investigations into the type of institutional acts or omissions that 
would give rise to borrower defense claims to refine the primary 
estimate and sensitivity scenarios that we believe will capture the 
range of net budget impacts

[[Page 76056]]

associated with the borrower defense regulations.
    While we have refined the assumptions used to estimate the impact 
of the borrower defense provisions, the ultimate method of estimating 
the impact remains entering a level of net borrower defense claims into 
the student loan model (SLM) by risk group, loan type, and cohort. The 
net present value of the reduced stream of cash flows compared to what 
the Department would have expected from a particular cohort, risk 
group, and loan type generates the expected cost of the regulations. 
Similar to the NPRM, we applied an assumed level of school misconduct, 
borrower claims success, and recoveries from institutions (respectively 
labeled as Conduct Percent, Borrower Percent, and Recovery Percent in 
Tables 3-A and 3-B) to the President's Budget 2017 (PB2017) loan volume 
estimates to generate the estimated net borrower defense claims for 
each cohort, loan type, and sector.
    The limited history of borrower defense claims and other factors 
that lead the Department to the range of scenarios described in the 
NPRM are still in effect. These factors include the level of school 
misconduct that could give rise to claims and institutions' reaction to 
the regulation to cut back on such activities, borrowers' response to 
the regulations including the consolidation of FFEL and Perkins 
borrowers to access the Direct Loan borrower defense process, the level 
of group versus individual claims, and the extent of full or partial 
relief applied to claims. Additionally, other regulatory and 
enforcement initiatives such as the Gainful Employment regulations, 
creation of the Student Aid Enforcement Unit, and greater rigor in the 
Department's review of accrediting agencies may have overlapping 
effects and may affect loan volumes and potential exposure to borrower 
defense claims at some institutions. To demonstrate the effect of the 
uncertainty about these factors, we estimated several scenarios to test 
the sensitivity of the various assumptions.
    In refining our approach and estimating a primary scenario with 
several sensitivity runs, we also changed the assumptions from the NPRM 
in response to comments and our own review. The development of the 
estimated baseline scenario described in Table 3-B is one of the 
changes. Another major change is the incorporation of a deterrent 
effect of the borrower defense provisions on institutional behavior. In 
the NPRM, there was no change across cohorts in the level of school 
misconduct giving rise to claims. Upon review, we believe it is more 
likely that the borrower defense provision will have an impact like 
that of other title IV policies such as the cohort default rate or 90/
10 in that institutions will make efforts to comply as the rule comes 
into effect and the precedents for what constitutes behavior resulting 
in successful claims are developed. In the past, when provisions 
targeting specific institutional activities or performance have been 
introduced, there has generally been a period of several years while 
the worst performers are removed from the system and while other 
institutions adapt to the new requirements and a lower steady state is 
established. We expect a similar pattern to develop with respect to 
borrower defense, as reflected in the Conduct Percent in Table 3-A. 
Another change reflected by the Conduct Percent is an increase in 
maximum level of claims from public and private non-profit institutions 
to 3 percent. Many commenters expressed concern about the effect of the 
regulations on these sectors or questions about the type of misconduct 
leading to claims that exist in those sectors. A number of commenters 
pointed to graduate programs, especially law programs, as a potential 
source of claims. Graduate students took out approximately 36 percent 
of all Direct Loans in 2015-16.\105\ Given the history of court 
decisions related to law school debt, the presumed greater 
sophistication of graduate borrowers, and the possibility of partial 
relief due to the value of the education received, we still do not 
expect many successful claims to come from these sectors but did 
increase the level to account for the possibility. The other major 
change is the introduction of a ramp-up in the Borrower Percent and the 
Recovery Percent to reflect an increase in borrower awareness and the 
effectiveness of the financial responsibility protections over time.
---------------------------------------------------------------------------

    \105\ Federal Student Aid, Student Aid Data: Title IV Program 
Volume by School, available at https://studentaid.ed.gov/sa/about/data-center/student/title-iv.
---------------------------------------------------------------------------

    There are a number of other potential mitigating factors that we 
did not explicitly adjust in our estimates in order to avoid 
underestimating the potential cost of the borrower defense provisions. 
Several commenters expressed concern about the effect of the 
regulations on access to higher education, especially for low-income, 
minority, or first-generation students. It is possible that the mix of 
financial aid received by students could shift if they attend different 
institutions than they would if the rule were not in place, but we 
believe that students whose choice of schools may have been affected by 
an institution's wrongdoing will find an alternative and receive 
similar amounts of title IV, HEA aid. Some students who may not have 
pursued higher education without the institution's act or omission may 
not enter the system, reducing the amount of Pell Grants or loans taken 
out, but we do not expect this to be a substantial portion of affected 
student borrowers. In the case of Pell Grants in particular, we do not 
want to estimate savings from potential reductions in aid related to 
borrower defense until such an effect is demonstrated in relevant data. 
Similarly, default discharges may decrease as borrowers seek discharge 
under the borrower defense provisions of these final regulations. If 
borrowers with valid borrower defense claims differ in their payment 
profile from the overall portfolio, the effect on the level of 
defaults, especially in some risk groups, could be substantial.
    Table 3-A presents the assumptions for the primary budget estimate 
with the budget estimate for each scenario presented in Table 4. As in 
the NPRM, we also estimated the impact if the Department received no 
recoveries from institutions, the results of which are discussed after 
Table 4. As in the NPRM, we do not specify how many institutions are 
represented in the estimate, as the scenario could represent a 
substantial number of institutions engaging in acts giving rise to 
borrower defense claims or could represent a small number of 
institutions with significant loan volume subject to a large number of 
claims. According to Federal Student Aid data center loan volume 
reports, the five largest proprietary institutions in loan volume 
received 26 percent of Direct Loans disbursed in the proprietary sector 
in award year 2014-15 and the 50 largest represent 69 percent.\106\
---------------------------------------------------------------------------

    \106\ Federal Student Aid, Student Aid Data: Title IV Program 
Volume by School Direct Loan Program AY2015-16, Q4, available at 
https://studentaid.ed.gov/sa/about/data-center/student/title-iv 
accessed August 22, 2016. https://studentaid.ed.gov/sa/about/data-center/student/title-iv accessed August 22, 2016.
---------------------------------------------------------------------------

    As was done in the NPRM, the PB2017 loan volumes by sector were 
multiplied by the Conduct Percent that represents the share of loan 
volume estimated to be affected by institutional behavior that results 
in a borrower defense claim and the Borrower Percent that captures the 
percent of loan volume associated with potentially eligible borrowers 
who successfully pursue a claim to generate gross claims. The

[[Page 76057]]

Recovery Percent was then applied to the gross claims to calculate the 
net claims that were processed in the Student Loan Model as increased 
discharges. The numbers in Tables 3-A and 3-B are the percentages 
applied for the primary estimate and baseline scenarios for each 
assumption.

                                                   Table 3-A--Assumptions for Primary Budget Estimate
--------------------------------------------------------------------------------------------------------------------------------------------------------
                         Cohort                               2Yr pub        2Yr priv        2Yr prop         4Yr pub        4Yr priv        4Yr prop
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                     Conduct Percent
--------------------------------------------------------------------------------------------------------------------------------------------------------
2017....................................................             3.0             3.0              20             3.0             3.0              20
2018....................................................             2.4             2.4              16             2.4             2.4              16
2019....................................................             2.0             2.0            13.6             2.0             2.0            13.6
2020....................................................             1.7             1.7            11.6             1.7             1.7            11.6
2021....................................................             1.5             1.5             9.8             1.5             1.5             9.8
2022....................................................             1.4             1.4             8.8             1.4             1.4             8.8
2023....................................................             1.3             1.3             8.4             1.3             1.3             8.4
2024....................................................             1.2             1.2               8             1.2             1.2               8
2025....................................................             1.2             1.2             7.8             1.2             1.2             7.8
2026....................................................             1.1             1.1             7.7             1.1             1.1             7.7
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                    Borrower Percent
--------------------------------------------------------------------------------------------------------------------------------------------------------
2017....................................................              35              35              45              35              35              45
2018....................................................            36.8            36.8            47.3            36.8            36.8            47.3
2019....................................................            38.6            38.6            49.6            38.6            38.6            49.6
2020....................................................            42.4            42.4            54.6            42.4            42.4            54.6
2021....................................................            46.7            46.7              60            46.7            46.7              60
2022....................................................              50              50              63              50              50              63
2023....................................................              50              50              65              50              50              65
2024....................................................              50              50              65              50              50              65
2025....................................................              50              50              65              50              50              65
2026....................................................              50              50              65              50              50              65
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                    Recovery Percent
--------------------------------------------------------------------------------------------------------------------------------------------------------
2017....................................................              75            23.8            23.8              75            23.8            23.8
2018....................................................              75            23.8            23.8              75            23.8            23.8
2019....................................................              75           26.18           26.18              75           26.18           26.18
2020....................................................              75           28.80           28.80              75           28.80           28.80
2021....................................................              75           31.68           31.68              75           31.68           31.68
2022....................................................              75           33.26           33.26              75           33.26           33.26
2023....................................................              75           34.93           34.93              75           34.93           34.93
2024....................................................              75           36.67           36.67              75           36.67           36.67
2025....................................................              75            37.4            37.4              75            37.4            37.4
2026....................................................              75            37.4            37.4              75            37.4            37.4
--------------------------------------------------------------------------------------------------------------------------------------------------------

    We also estimated a baseline scenario for the potential impact of 
borrower defense in recognition that many claims could be pursued under 
the existing State standards. The publicity and increased awareness of 
borrower defense could lead to increased activity under the existing 
regulations. In addition to the Corinthian claims, as of October 2016, 
the Department had received nearly 4,400 claims from borrowers of at 
least 20 institutions. The Federal standard in the final regulations 
will provide a unified standard across all States but is based on 
elements of relevant consumer protection law from the various States. 
We estimate that the final regulations could increase claims beyond 
those that could be pursued without it by an average of approximately 
10 percent for the FY2017 cohort. This is based on our initial review 
of claims presented that does not reveal significant differences 
between the State and Federal standards, limiting the expected increase 
in claims from the adoption of the Federal standard. The baseline 
school conduct percentage does improve over time, but at a slower rate 
than occurs under the regulation. The borrower claim percentage for the 
baseline is based on the history of limited claims, informational 
sessions \107\ during which during which 5 to 10 percent was presented 
as a reasonable rate when borrowers have to submit applications or 
otherwise initiate the process, and the level of effort used by the 
Department and advocates to get the Corinthian claims into the system. 
The recovery percentage reflects the fact that public institutions are 
not subject to the changes in the financial responsibility provisions 
because of their presumed backing by their respective States. 
Therefore, the baseline and primary recovery scenarios are the same for 
public institutions and set at a high level to reflect the Department's 
confidence in recovering the expected low level of claims against 
public institutions. Table 3-B presents the assumptions used to 
generate the share of the total net budget impact that we believe could 
have occurred even in the absence of these final regulations.
---------------------------------------------------------------------------

    \107\ Conference calls with the Department, non-Federal 
negotiators, and Professor Adam Zimmerman were held on March 9, 2016 
and March 10, 2016 from 12:00 p.m. to 1:00 p.m.

[[Page 76058]]



                                                 Table 3-B--Assumptions for Estimated Baseline Scenario
--------------------------------------------------------------------------------------------------------------------------------------------------------
                 Cohort                     All sectors       2Yr pub        2Yr priv        2Yr prop         4Yr pub        4Yr priv        4Yr prop
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                     Conduct Percent
--------------------------------------------------------------------------------------------------------------------------------------------------------
2017....................................  ..............             2.7             2.7            18.0             2.7             2.7            18.0
2018....................................  ..............             2.6             2.6            17.1             2.6             2.6            17.1
2019....................................  ..............             2.4             2.4            16.2             2.4             2.4            16.2
2020....................................  ..............             2.3             2.3            15.4             2.3             2.3            15.4
2021....................................  ..............             2.2             2.2            14.7             2.2             2.2            14.7
2022....................................  ..............             2.1             2.1            13.9             2.1             2.1            13.9
2023....................................  ..............             2.0             2.0            13.2             2.0             2.0            13.2
2024....................................  ..............             1.9             1.9            12.6             1.9             1.9            12.6
2025....................................  ..............             1.8             1.8            11.9             1.8             1.8            11.9
2026....................................  ..............             1.7             1.7            11.3             1.7             1.7            11.3
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                    Borrower Percent
--------------------------------------------------------------------------------------------------------------------------------------------------------
2017....................................               8
2018....................................             8.4
2019....................................             8.8
2020....................................             9.3
2021....................................             9.7
2022....................................            10.2
2023....................................            10.7
2024....................................            11.3
2025....................................            11.8
2026....................................            12.4
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                      Recovery Pct
--------------------------------------------------------------------------------------------------------------------------------------------------------
2017....................................  ..............              75               5               5              75               5               5
2018....................................  ..............              75               5               5              75               5               5
2019....................................  ..............              75               5               5              75               5               5
2020....................................  ..............              75               5               5              75               5               5
2021....................................  ..............              75               5               5              75               5               5
2022....................................  ..............              75               5               5              75               5               5
2023....................................  ..............              75               5               5              75               5               5
2024....................................  ..............              75               5               5              75               5               5
2025....................................  ..............              75               5               5              75               5               5
2026....................................  ..............              75               5               5              75               5               5
--------------------------------------------------------------------------------------------------------------------------------------------------------

    As noted in the NPRM, and throughout this RIA, the Department 
recognizes the uncertainty associated with the factors contributing to 
the primary budget assumptions presented in Table 3-A. The baseline 
scenario defined by the assumptions in Table 3-B indicates the net 
costs of claims the Department assumes could occur in absence of these 
final regulations. The $4.9 billion estimated cost for the baseline 
scenario is provided for illustrative purposes and, as discussed above, 
is included in the $14.9 billion total estimated cost for the borrower 
defense provisions. To demonstrate the effect of a change in any of the 
assumptions, the Department designed the following scenarios to isolate 
each assumption and adjust it by 15 percent in the direction that would 
increase costs, increasing the Conduct or Borrower percentages and 
decreasing recoveries. As the gross claims are generated by multiplying 
the PB2017 estimated volumes by the Conduct Percent and the Borrower 
Percent, the Con15 scenario demonstrates the effect of the change in 
either assumption. The recovery percentage is applied to the gross 
claims to generate the net claims, so the REC15 scenario reduces 
recoveries by 15 percent to demonstrate the impact of that assumption. 
The final two runs adjust all the assumptions simultaneously to present 
a maximum and minimum expected budget impact. These sensitivity runs 
are identified as Con15, Rec15, All15, and Min15 respectively. The 
results of the various scenarios range from $14.9 billion to $21.2 
billion and are presented in Table 4.

                                             Table 4--Budget Estimates for Borrower Defense Sensitivity Runs
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                 Estimated costs for cohorts
                           Scenario                              2017-2026 (Budget Authority   Annualized cost to Federal    Annualized cost to Federal
                                                                          in $mns)               Gov't (3% discounting)        Gov't (7% discounting)
--------------------------------------------------------------------------------------------------------------------------------------------------------
Primary Estimate..............................................                       $14,867                        $1,471                        $1,452
Baseline Scenario Estimate....................................                         4,899                           485                           478
Con15.........................................................                        16,770                         1,659                         1,638
Rec15.........................................................                        16,092                         1,592                         1,571
All15.........................................................                        21,246                         2,102                         2,075
Min15.........................................................                         9,459                           936                           923
--------------------------------------------------------------------------------------------------------------------------------------------------------


[[Page 76059]]

    The transfers among the Federal government and affected borrowers 
and institutions associated with each scenario above are included in 
Table 5, with the difference in amounts transferred to borrowers and 
received from institutions generating the budget impact in Table 4. The 
amounts in Table 4 assume the Federal Government will recover some 
portion of claims from institutions. In the absence of any recovery 
from institutions, taxpayers would bear the full cost of successful 
claims from affected borrowers. At a 3 percent discount rate, the 
annualized costs with no recovery are approximately $2.465 billion for 
the primary budget estimate, $637 million for the baseline scenario, 
$2.758 billion for the Con15 scenario, $3.279 billion for the All15 
scenario, and $1.666 billion for the Min15 scenario. At a 7 percent 
discount rate, the annualized costs with no recovery are approximately 
$2.414 billion for the primary budget estimate, $628 million for the 
baseline scenario, $2.699 billion for the Con15 scenario, $3.213 
billion for the All15 scenario, and $1.627 billion for the Min15 
scenario. This potential increase in costs demonstrates the significant 
effect that recoveries from institutions have on the net budget impact 
of the borrower defense provisions.
Closed School Discharge and False Certification Discharges
    In addition to the provisions previously discussed, the final 
regulations also would make changes to the closed school discharge 
process, which are estimated to cost $1.732 billion, of which $381 
million is a modification to cohorts 2014-2016 related to the extension 
of the automatic 3-year discharge and $1.351 billion is for cohorts 
2017-2026. The final regulations include requirements to inform 
students of the consequences, benefits, requirements, and procedures of 
the closed school discharge option, including providing students with 
an application form, and establish a Secretary-led discharge process 
for borrowers who qualify but do not apply and, according to the 
Department's information, did not subsequently re-enroll in any title 
IV-eligible institution within three years from the date the school 
closed. The increased information about and automatic application of 
the closed school discharge option and possible increase in school 
closures related to the institutional accountability provisions in the 
proposed regulations are likely to increase closed school claims. Chart 
1 provides the history of closed schools, which totals 12,666 schools 
or campus locations through September 2016.
[GRAPHIC] [TIFF OMITTED] TR01NO16.000

    In order to estimate the effect of the changes to the discharge 
process that would grant relief without an application after a three-
year period, the Department looked at all Direct Loan borrowers at 
schools that closed from 2008-2011 to see what percentage of them had 
not received a closed school discharge and had no NSLDS record of 
title-IV aided enrollment in the three years following their school's 
closure. Of 2,287 borrowers in the file, 47 percent had no record of a 
discharge or subsequent title IV, HEA aid. This does not necessarily 
mean they did not re-enroll at a title IV institution, so this 
assumption may overstate the potential effect of the three-year 
discharge provision. The Department used this information and the high 
end of closed school claims in recent years to estimate the effect of 
the final regulations related to closed school discharges. The 
resulting estimated cost to the Federal government of the closed school 
provisions is $1.732 billion, of which $381 million is a modification 
related to extending the 3-year automatic discharge to cohorts 2014 
through 2016 and $1.351 billion relates to the 2017 to 2026 loan 
cohorts.
    The final regulations will also change the false certification 
discharge process to include instances in which schools certified the 
eligibility of a borrower who is not a high school graduate (and does 
not meet applicable alternative to high school graduate requirements) 
where the borrower would qualify for a false certification discharge if 
the school falsified the borrower's high school graduation status; 
falsified the borrower's high school diploma; or referred the borrower 
to a third party to obtain a falsified high school diploma. Under 
existing regulations, false certification discharges represent a very 
low share of discharges granted to borrowers. The final regulations 
will replace the explicit reference to ability to benefit requirements 
in the false

[[Page 76060]]

certification discharge regulations with a more general reference to 
requirements for admission without a high school diploma as applicable 
when the individual was admitted, and specify how an institution's 
certification of the eligibility of a borrower who is not a high school 
graduate (and does not meet applicable alternative to high school 
graduate requirements) could give rise to a false certification 
discharge claim. However, we do not expect an increase in false 
certification discharge claims to result in a significant budget impact 
from this change. We believe that schools that comply with the current 
ability to benefit assessment requirement and that honor the current 
high school graduation requirements will continue to comply in the 
manner they now do, and we have no basis to believe that changing the 
terminology or adding false certification of SAP as an example of a 
reason the Secretary may grant a false certification discharge without 
an application will lead to an increase in claims that will result in a 
significant net budget impact.
Other Provisions
    As indicated in the NPRM, there are a number of additional 
provisions in these final regulations that are not expected to have a 
significant net budget impact. These provisions include a number of 
technical changes related to the PAYE and REPAYE repayment plans and 
the consolidation of Nurse Faculty Loans, updates to the regulations 
describing the Department's authority to compromise debt, and updates 
to the acceptable forms of verification of death for discharge of title 
IV loans or TEACH Grant obligations. The technical changes to the 
REPAYE and PAYE plans were already reflected in the Department's budget 
estimates for those regulations, so no additional budget effects are 
included here. Some borrowers may be eligible for additional subsidized 
loans and no longer be responsible for accrued interest on their 
subsidized loans as a result of their subsidized usage period being 
eliminated or recalculated because of a closed school, false 
certification, unpaid refund, or defense to repayment discharge. 
However, we believe the institutions primarily affected by the 150 
percent subsidized usage regulation are not those expected to generate 
many of the applicable discharges, so this reflection of current 
practice is not expected to have a significant budget impact. Allowing 
death discharges based on death certificates submitted or verified 
through additional means is convenient for borrowers, but is not 
estimated to substantially change the amount of death discharges. These 
updates to the debt compromise limits reflect statutory changes and the 
Secretary's existing authority to compromise debt, so we do not 
estimate a significant change in current practices. Revising the 
regulations to expressly permit the consolidation of Nurse Faculty 
Loans is not expected to have a significant budget impact, as this 
technical change reflects current practices. According to Department of 
Health and Human Services budget documents, approximately $26.5 million 
\108\ in grants are available annually for schools to make Nurse 
Faculty Loans, and borrowers would lose access to generous forgiveness 
terms if they choose to consolidate those loans. Therefore, we would 
expect the volume of consolidation to be very small, and do not 
anticipate any significant budget impact from this provision.
---------------------------------------------------------------------------

    \108\ Department of Health and Human Services, FY 2017 Health 
Resources and Services Administration Justification of Estimates for 
Appropriations Committees. Available at www.hrsa.gov/about/budget/budgetjustification2017.pdf.
---------------------------------------------------------------------------

Assumptions, Limitations, and Data Sources
    In developing these estimates, we used a wide range of data 
sources, including data from the NSLDS; operational and financial data 
from Department systems; and data from a range of surveys conducted by 
the National Center for Education Statistics such as the 2012 National 
Postsecondary Student Aid Survey. We also used data from other sources, 
such as the U.S. Census Bureau.
5. Accounting Statement
    As required by OMB Circular A-4 (available at www.whitehouse.gov/sites/default/files/omb/assets/omb/circulars/a004/a-4.pdf), in the 
following table we have prepared an accounting statement showing the 
classification of the expenditures associated with the provisions of 
these final regulations. This table provides our best estimate of the 
changes in annual monetized costs, benefits, and transfers as a result 
of the final regulations based on the assumptions described in the Net 
Budget Impacts and Paperwork Reduction Act sections of this preamble.

                                          Table 5--Accounting Statement
----------------------------------------------------------------------------------------------------------------
 
----------------------------------------------------------------------------------------------------------------
                   Category                                                 Benefits
----------------------------------------------------------------------------------------------------------------
Updated and clarified borrower defense process                           not quantified
 and Federal standard to increase protection
 for student borrowers and taxpayers.
Improved awareness and usage of closed school                            not quantified
 and false certification discharges.
Improved consumer information about                                      not quantified
 institutions' performance and practices.
----------------------------------------------------------------------------------------------------------------
                   Category                                                   Costs
----------------------------------------------------------------------------------------------------------------
                                                                       3%                                     7%
                                               -----------------------------------------------------------------
Costs of obtaining LOCs or equivalents........                           not quantified
                                               -----------------------------------------------------------------
Costs of compliance with paperwork                                          9.87                            9.84
 requirements.
----------------------------------------------------------------------------------------------------------------
                   Category                                                 Transfers
----------------------------------------------------------------------------------------------------------------
                                                                                              3%              7%
                                               -----------------------------------------------------------------
Borrower Defense claims from the Federal        Primary.........................           2,465           2,414
 government to affected borrowers (partially
 borne by affected institutions, via
 reimbursements.
                                                Baseline........................             637             628

[[Page 76061]]

 
                                                Con15...........................           2,758           2,699
                                                REC15...........................            2484           2,434
                                                ALL15...........................           3,279           3,213
                                                MIN15...........................           1,666           1,627
Reimbursements of borrower defense claims from  Primary.........................
 affected institutions to affected student
 borrowers, via the Federal government.
                                                Baseline........................             152             150
                                                CON15...........................           1,099           1,061
                                                REC15...........................             891             862
                                                ALL15...........................           1,176           1,138
                                                MIN15...........................             730             704
Closed school discharges from the Federal                                                    178             185
 government to affected students.
----------------------------------------------------------------------------------------------------------------

6. Regulatory Alternatives Considered
    In response to comments received and the Department's further 
internal consideration of these final regulations, the Department 
reviewed and considered various changes to the proposed regulations 
detailed in the NPRM. The changes made in response to comments are 
described in the Analysis of Comments and Changes section of this 
preamble. We summarize below the major proposals that we considered but 
which we ultimately declined to implement in these regulations.
    In particular, the Department extensively reviewed the financial 
responsibility provisions and related disclosures, the repayment rate 
warning, and the arbitration provisions of these final regulations. In 
developing these final regulations, the Department considered the 
budgetary impact, administrative burden, and effectiveness of the 
options it considered.

Final Regulatory Flexibility Analysis

Description of the Reasons That Action by the Agency Is Being 
Considered

    The Secretary is amending the regulations governing the Direct Loan 
Program to establish a new Federal standard, limitation periods, and a 
process for determining whether a borrower has a borrower defense based 
on an act or omission of a school. We are also amending the Student 
Assistance General Provisions regulations to revise the financial 
responsibility standards and add disclosure requirements for schools. 
Finally, we are amending the discharge provisions in the Perkins Loan, 
Direct Loan, FFEL Program, and TEACH Grant programs. These changes will 
provide transparency, clarity, and ease of administration to current 
and new regulations and protect students, the Federal government, and 
taxpayers against potential school liabilities resulting from borrower 
defenses.
    The U.S. Small Business Administration Size Standards define ``for-
profit institutions'' as ``small businesses'' if they are independently 
owned and operated and not dominant in their field of operation with 
total annual revenue below $7,000,000. The standards define ``non-
profit institutions'' as ``small organizations'' if they are 
independently owned and operated and not dominant in their field of 
operation, or as ``small entities'' if they are institutions controlled 
by governmental entities with populations below 50,000. Under these 
definitions, an estimated 4,365 institutions of higher education 
subject to the paperwork compliance provisions of the proposed 
regulations are small entities. Accordingly, we have prepared this 
final regulatory flexibility analysis to present an estimate of the 
effect of these regulations on small entities.

Succinct Statement of the Objectives of, and Legal Basis for, the Final 
Regulations

    Section 455(h) of the HEA authorizes the Secretary to specify in 
regulation which acts or omissions of an institution of higher 
education a borrower may assert as a defense to repayment of a Direct 
Loan. Current regulations in Sec.  685.206(c) governing defenses to 
repayment have been in place since 1995, but have rarely been used. 
Those regulations specify that a borrower may assert as a defense to 
repayment any ``act or omission of the school attended by the student 
that would give rise to a cause of action against the school under 
applicable State law.'' In response to the collapse of Corinthian, the 
Secretary announced in June of 2015 that the Department would develop 
new regulations to clarify and streamline the borrower defense process, 
in a manner that would protect borrowers and allow the Department to 
hold schools accountable for actions that result in loan discharges.

Description of and, Where Feasible, an Estimate of the Number of Small 
Entities To Which the Regulations Will Apply

    These final regulations will affect institutions of higher 
education that participate in the Federal Direct Loan Program and 
borrowers. Approximately 60 percent of institutions of higher education 
qualify as small entities, even though the range of revenues at the 
non-profit institutions varies greatly. Using data from the Integrated 
Postsecondary Education Data System, the Department estimates that 
approximately 4,365 institutions of higher education qualify as small 
entities--1,891 are not-for-profit institutions, 2,196 are for-profit 
institutions with programs of two years or less, and 278 are for-profit 
institutions with four-year programs.

Description of the Projected Reporting, Recordkeeping, and Other 
Compliance Requirements of the Regulations, Including an Estimate of 
the Classes of Small Entities That Will Be Subject to the Requirement 
and the Type of Professional Skills Necessary for Preparation of the 
Report or Record

    Table 6 relates the estimated burden of each information collection 
requirement to the hours and costs estimated in the Paperwork Reduction 
Act of 1995 section of the preamble. This additional workload is 
discussed in more detail under the Paperwork Reduction Act of 1995 
section of the preamble. Additional workload is expected to result in 
estimated costs associated with either the hiring of additional 
employees or opportunity costs related to the reassignment of existing 
staff from other activities. In total, these changes are estimated to 
increase burden on small entities participating in the title IV, HEA 
programs by 109,351 hours. The monetized cost of this additional burden 
on institutions, using wage data developed using BLS data available at 
www.bls.gov/ncs/ect/sp/ecsuphst.pdf, is

[[Page 76062]]

$3,996,777. This cost was based on an hourly rate of $36.55.

                               Table 6--Paperwork Reduction Act for Small Entities
----------------------------------------------------------------------------------------------------------------
                                    Reg section           OMB control No.              Hours           Cost
----------------------------------------------------------------------------------------------------------------
Program Participation Agreement--         668.14  OMB 1845-0022.................             985         $36,004
 requires school to provide
 enrolled students a closed
 school discharge application
 and written disclosure of the
 benefits of consequences of the
 discharge as an alternative to
 completing their educational
 program through a teach-out.
Advertising warning of repayment          668.41  OMB 1845-0004.................           2,138          78,159
 rate outcomes; and disclosure
 to prospective and enrolled
 students of actions and
 triggering events for financial
 protection.
Financial Responsibility--               668.171  OMB 1845-0022.................           1,617          59,094
 reporting of certain actions or
 triggering events in 668.171(c)-
 (g) no later than the time
 specified in 668.171(h).
Alternative Standards and                668.175  OMB 1845-0022.................          32,336       1,181,881
 Requirements--requires an
 institution to provide the
 Secretary financial protection,
 such as an irrevocable letter
 of credit, upon the occurrence
 of an action or triggering
 event described in Sec.
 668.171(c)-(g) if that event
 warrants protection as
 determined under Sec.
 668.175(f)(4).
Borrower defense process--               685.222  OMB 1845-0142.................             530          19,372
 provides a framework for the
 borrower defense process.
 Institutions could engage in
 fact-finding, provide evidence
 related to claims and appeal
 decisions.
Agreements between an eligible           685.300  OMB 1845-0143.................          71,745       2,622,268
 school and the Secretary for
 participation in the Direct
 Loan Program--prohibits
 predispute arbitration
 agreements for borrower defense
 claims, specifies required
 agreement and notification
 language, and requires schools
 to provide copies of arbitral
 and judicial filings to the
 Secretary.
----------------------------------------------------------------------------------------------------------------

Identification, to the Extent Practicable, of All Relevant Federal 
Regulations That May Duplicate, Overlap, or Conflict With the 
Regulations

    The final regulations are unlikely to conflict with or duplicate 
existing Federal regulations.

Alternatives Considered

    As described above, the Department participated in negotiated 
rulemaking and reviewed a large number of comments when developing the 
regulations, and considered a number of options for some of the 
provisions. We considered multiple issues, including the group 
discharge process for borrower defense claims, the limitation periods, 
the appropriate procedure for considering borrower defense claims 
including the role of State AGs, the Department, borrowers, and 
institutions, and the continued use of State standards for borrower 
defense claims. While no alternatives were aimed specifically at small 
entities, limiting repayment rate warnings to affected proprietary 
institutions will reduce the burden on the private not-for-profit 
institutions that are a significant portion of small entities that 
would be affected by the final regulations. The additional options to 
provide financial protection may also benefit small entities, even 
though the changes were not specifically directed at them.

Paperwork Reduction Act of 1995

    As part of its continuing effort to reduce paperwork and respondent 
burden, the Department provides the general public and Federal agencies 
with an opportunity to comment on proposed and continuing collections 
of information in accordance with the Paperwork Reduction Act of 1995 
(PRA) (44 U.S.C. 3506(c)(2)(A)). This helps ensure that: The public 
understands the Department's collection instructions, respondents can 
provide the requested data in the desired format, reporting burden 
(time and financial resources) is minimized, collection instruments are 
clearly understood, and the Department can properly assess the impact 
of collection requirements on respondents.
    Sections 668.14, 668.41, 668.171, 668.175, 682.211, 682.402, 
685.222, and 685.300 contain information collection requirements. Under 
the PRA, the Department has submitted a copy of these sections and an 
Information Collections Request to OMB for its review.
    A Federal agency may not conduct or sponsor a collection of 
information unless OMB approves the collection under the PRA and the 
corresponding information collection instrument displays a currently 
valid OMB control number. Notwithstanding any other provision of law, 
no person is required to comply with, or is subject to penalty for 
failure to comply with, a collection of information if the collection 
instrument does not display a currently valid OMB control number.
    In these final regulations, we have displayed the control numbers 
assigned by OMB to any information collection requirements in this NPRM 
and adopted in the final regulations.

Discussion

Section 668.14--Program Participation Agreement

    Requirements: Section 668.14(b)(32) of the final regulations will 
require, as part of the program participation agreement, a school to 
provide all enrolled students with a closed school discharge 
application and a written disclosure, describing the benefits and the 
consequences of a closed school discharge as an alternative to 
completing their educational program through a teach-out plan after the 
Department initiates any action to terminate the participation of the 
school in any title IV, HEA program or after the occurrence of any of 
the events specified in Sec.  668.14(b)(31) that would require the 
institution to submit a teach-out plan.
    Burden Calculation: From the Award Years 2011-12 to 2014-15 there 
were 182 institutions that closed (30 private, 150 proprietary, and two 
public). The number of students who were enrolled at the institutions 
at the time of the closure was 43,299 (5,322 at the private

[[Page 76063]]

institutions, 37,959 at the proprietary institutions, and 18 at the 
public institutions). With these figures as a base, we estimate that 
there could be 46 schools closing in a given award year (182 
institutions divided by 4 = 45.5) with an average 238 students per 
institution (43,299 divided by 182 = 237.9).
    We estimate that an institution will require two hours to prepare 
the required written disclosure to be sent with a copy of the closed 
school discharge application and the necessary mailing list for 
currently enrolled students. We anticipate that most schools will 
provide this information electronically to their students, thus 
decreasing burden and cost.
    On average, we estimate that it will take the estimated eight 
private institutions 16 hours to prepare the written disclosure 
information required (8 institutions x 2 hours).
    On average, we estimate that it will take the estimated eight 
private institutions that will close a total of 324 hours (1,904 
students x .17 (10 minutes)) to process the required written disclosure 
with a copy of the closed school discharge application based on the 
mailing list for the estimated 1,904 enrolled students.
    The burden for this process for private institutions is 340 hours.
    On average, we estimate that it will take the estimated 38 
proprietary institutions 76 hours to prepare the written disclosure 
information required (38 institutions x 2 hours).
    On average, we estimate that it will take the estimated 38 
proprietary institutions that will close a total of 1,537 hours (9,044 
students x .17 (10 minutes)) to process the required written disclosure 
with a copy of the closed school discharge application based on the 
mailing list for the estimated 9,044 enrolled students.
    The burden for this process for proprietary institutions is 1,613 
hours.
    For Sec.  668.14, the total increase in burden is 1,953 hours under 
OMB Control Number 1845-0022.

Section 668.41--Reporting and Disclosure of Information

    Requirements: Section 668.41(h) of the final regulations Loan 
repayment warning for proprietary institutions will expand the 
disclosure requirements under Sec.  668.41 to provide that, for any 
award year in which a proprietary institution's loan repayment rate as 
reported to it by the Secretary shows that the median borrower has not 
paid down the balance of the borrower's loans by at least $1, the 
institution must provide a loan repayment warning in advertising and 
promotional materials. An institution with fewer than 10 borrowers, or 
that demonstrates to the Secretary's satisfaction that it has borrowers 
in non-Gainful Employment programs who would increase the institution's 
repayment rate to meet the negative amortization threshold if included 
in the calculation, would not be required to provide the warning.
    The process through which a proprietary institution will be 
informed of its repayment rate, and provided the opportunity to appeal 
that rate, is included in Sec.  668.41(h)(2) of the final regulations. 
The Department notifies the institution of its repayment rate. Upon 
receipt of the rate the institution has 15 days to submit an appeal 
based on the two conditions in Sec.  668.41(h)(2)(ii) to the Secretary.
    Additionally, Sec.  668.41(h)(3) of the final regulations 
stipulates the treatment of required disclosures in advertising and 
promotional materials. Under the provision, all advertising and 
promotional materials made available by or on behalf of an institution 
that identify the institution by name must include a warning about loan 
repayment outcomes as prescribed by the Secretary. The Secretary may 
conduct consumer testing to ensure meaningful and helpful language is 
provided to the students. All promotional materials, including printed 
materials, about an institution must be accurate and current at the 
time they are published, approved by a State agency, or broadcast. The 
warning must be prominent, clear and conspicuous, easily heard or read. 
The Secretary may require modifications to such materials if the 
warning does not meet the regulatory conditions.
    Burden Calculation: There will be burden on schools to review the 
repayment rate identified in Sec.  668.41(h)(1) and to submit an appeal 
to the accuracy of the information, as provided in Sec.  668.41(h)(2). 
Additionally, there will be burden for those institutions that are 
required to include the necessary loan repayment warning in their 
promotional materials.
    Based on an analysis of Departmental data, 972 of the 1,345 
proprietary institutions with reported repayment rate data would not 
meet the negative amortization threshold for the repayment rate 
calculation.
    We estimate that it will take the 972 institutions 30 minutes (.50 
hours) or 486 hours to review the institutional repayment rate and 
determine if it meets one of the conditions to submit an appeal to the 
Secretary (972 institutions x .50 hours = 486 hours).
    Of the 972 institutions that would not meet the negative 
amortization loan repayment threshold, we anticipate that one percent 
or 10 institutions could meet the appeal criteria identified in 
668.41(h)(2)(ii)(A).
    We estimate that it will take the 10 institutions another 2 hours 
to produce the required evidence to submit with the appeal (10 
institutions x 2 hours = 20 hours). We estimate it will take the 
approximate 10 institutions an additional 30 minutes (.50 hours) to 
submit the appeal to the Secretary (10 institutions x .50 hours = 5 
hours) for a total of 25 hours.
    We estimate that 5 institutions will be successful in their appeal, 
leaving 967 institutions that are required to include the necessary 
loan repayment warning in their promotional materials.
    We estimate it will take each of the approximate 967 proprietary 
institutions a total of 5 hours to update their promotional materials 
(967 institutions x 5 hours = 4,835 hours).
    For Sec.  668.41(h), the total increase in burden is 5,346 hours 
under OMB Control Number 1845-0004.
    Requirements: Revised Sec.  668.41(i) Financial protection 
disclosures clarified the disclosure requirements regarding triggering 
events to both enrolled and prospective students, as well as on the 
institution's Web site. The Secretary will conduct consumer testing to 
determine which actions and triggering events will require disclosures; 
and will publish the prescribed content of the disclosures in a Federal 
Register notice after conducting consumer testing to ensure that it is 
meaningful and helpful to students. Institutions must provide the 
required disclosures to enrolled and prospective students and post the 
disclosure to their Web sites within 30 days of notifying the Secretary 
of the relevant triggering event. Institutions may hand-deliver the 
disclosure notification, or may send the disclosure notification to the 
primary email address or other electronic communication method used by 
the institution for communicating with the enrolled or prospective 
student. In all cases, the institution must ensure that the disclosure 
notification is the only substantial content in the message. 
Prospective students must receive the disclosure before enrolling, 
registering, or entering into a financial obligation with the 
institution.
    Burden Calculation: There will be burden on schools to deliver the 
disclosures required by the Secretary to enrolled and prospective 
students and post it on the institution's Web site under this final 
regulation. However, as Sec.  668.41(i) commits to consumer testing of 
both the specific actions and events

[[Page 76064]]

that will require a disclosure, and of the required disclosure itself, 
to be published by the Secretary in a Federal Register notice, burden 
will not be included here. Instead, the consumer testing procedures 
will follow information clearance review requirements. Prior to the 
implementation of the regulatory requirements under Sec.  668.41(i) 
there will be an information clearance review package submitted to 
allow the public to comment.
    The total increase in burden is 5,346 hours for OMB Control Number 
1845-0004.

Section 668.171--Financial Responsibility--General

    Requirements: We added a new paragraph 668.171(h) under which, in 
accordance with procedures to be established by the Secretary, an 
institution will notify the Secretary of any action or triggering event 
described in Sec.  668.171(c) through (g) in the specified number of 
days after that action or event occurs.
    In that notice, the institution may show that certain actions or 
events are not material or that those actions are resolved. 
Specifically the institution may demonstrate that:
     The amount claimed in a lawsuit by a State or Federal 
authority for financial relief on a claim related to the making of a 
Direct Loan for enrollment at the school or the provision of 
educational services exceeds the potential recovery.
     The withdrawal of owner's equity was used solely to meet 
tax liabilities of the institution or its owners.
     The creditor waived a violation of a loan agreement. If 
the creditor imposes additional constraints or requirements as a 
condition of waiving the violation and continuing with the loan, the 
institution must identify and describe those constraints or 
requirements but would be permitted to show why these actions would not 
have an adverse financial impact on the institution.
     The reportable action or event no longer exists, has been 
resolved, or there is insurance to cover the liabilities that arise 
from the action or event.
    Burden Calculation: There will be burden on schools to provide the 
notice to the Secretary when one of the actions or triggering events 
identified in Sec.  668.171(c)-(g) occurs. We estimate that an 
institution will take two hours per action or triggering event to 
prepare the appropriate notice and provide it to the Secretary. We 
estimate that 169 private institutions may have two events annually to 
report for a total burden of 676 hours (169 institutions x 2 events x 2 
hours). We estimate that 392 proprietary institutions may have three 
events annually to report for total burden of 2,352 hours (392 
institutions x 3 events x 2 hours). For Sec.  668.171, the total 
increase in burden is 3,028 hours under OMB Control Number 1845-0022.

Section 668.175--Alternative Standards and Requirements

    Requirements: Under the provisional certification alternative in 
Sec.  668.175(f), we added a new paragraph (f)(4) that requires an 
institution to provide the Secretary financial protection, such as an 
irrevocable letter of credit, upon the occurrence of an action or 
triggering event described in Sec.  668.171(c)-(g) if that event 
warrants protection as determined under Sec.  668.175(f)(4).
    Burden Calculation: There will be burden on schools to provide the 
required financial protection, such as a letter of credit, to the 
Secretary to utilize the provisional certifications alternatives. We 
estimate that an institution will take 40 hours per action or 
triggering event to obtain the required financial protections and 
provide it to the Secretary. We estimate that 169 private not-for-
profit institutions may have two events annually to report for a total 
burden of 13,520 hours (169 institutions x 2 events x 40 hours). We 
estimate that 392 proprietary institutions may have three events 
annually to report for total burden of 47,040 hours (392 institutions x 
3 events x 40 hours).
    For Sec.  668.175, the total increase in burden is 60,560 hours 
under OMB Control Number 1845-0022.
    The combined total increase in burden for Sec. Sec.  668.14, 
668.171, and 668.175 is 65,541 hours under OMB Control Number 1845-
0022.

Section 682.211--Mandatory Administrative Forbearance for FFEL Program 
Borrowers

    Requirements: The final regulations add a new paragraph Sec.  
682.211(i)(7) that requires a lender to grant a mandatory 
administrative forbearance to a borrower upon being notified by the 
Secretary that the borrower has submitted an application for a borrower 
defense discharge related to a FFEL Loan that the borrower intends to 
pay off through a Direct Loan Program Consolidation Loan for the 
purpose of obtaining relief under Sec.  685.212(k) of the final 
regulations. The administrative forbearance will be granted in yearly 
increments or for a period designated by the Secretary until the 
Secretary notifies the lender that the loan has been consolidated or 
that the forbearance should be discontinued. If the Secretary notifies 
the borrower that the borrower will qualify for a borrower defense 
discharge if the borrower were to consolidate, the borrower will then 
be able to consolidate the loan(s) to which the defense applies and, if 
the borrower were to do so, the Secretary will recognize the defense 
and discharge that portion of the Consolidation Loan that paid off the 
FFEL loan in question.
    Burden Calculation: There will be burden for the current 1,446 FFEL 
lenders to track the required mandatory administrative forbearance when 
they are notified by the Secretary of the borrower's intention to enter 
their FFEL loans into a Direct Consolidation Loan to obtain relief 
under a borrower defenses claim. We estimate that it will take each 
lender approximately four hours to develop and program the needed 
tracking into their current systems. There will be an estimated burden 
of 5,480 hours on the 1,370 for-profit lenders (1,370 x 4 = 5,480 
hours). There will be an estimated burden of 304 hours on the 76 not-
for-profit lenders (76 x 4 = 304 hours).
    For Sec.  682.211, the total increase in burden is 5,784 hours 
under OMB Control Number 1845-0020.

Section 682.402--Closed School Discharges

    Requirements: Section 682.402(d)(6)(ii)(F) of the final regulations 
provides a second level of Departmental review for denied closed school 
discharge claims in the FFEL program. The final regulations require a 
guaranty agency that denies a closed school discharge request to inform 
the borrower in writing of the reasons for the denial, the opportunity 
for a review of the guaranty agency's decision by the Secretary, and 
how the borrower may request such a review.
    Section 682.402(d)(6)(ii)(I) of the final regulations requires the 
lender or guaranty agency, upon resuming collection, to provide a FFEL 
borrower with another closed school discharge application, and an 
explanation of the requirements and procedures for obtaining the 
discharge.
    Section 682.402(d)(6)(ii)(K) of the final regulations describes the 
responsibilities of the guaranty agency if the borrower requests such a 
review.
    Section 682.402(d)(8)(ii) of the final regulations authorizes the 
Department, or a guaranty agency with the Department's permission, to 
grant a closed school discharge to a FFEL borrower without a borrower 
application based on information in the Department's or guaranty 
agency's possession that the borrower did not subsequently re-enroll in 
any title IV-

[[Page 76065]]

eligible institution within a period of three years after the school 
closed.
    Burden Calculation: There will be burden on guaranty agencies to 
provide information to borrowers denied closed school discharge 
regarding the opportunity for further review of the discharge request 
by the Secretary. We estimate that it will take the 27 guaranty 
agencies 4 hours to update their notifications and establish a process 
for forwarding any requests for escalated reviews to the Secretary. 
There will be an estimated burden of 68 hours on the 17 public guaranty 
agencies (17 x 4 hours = 68 hours). There will be an estimated burden 
of 40 hours on the 10 not-for-profit guaranty agencies (10 x 4 hours = 
40 hours).
    There is an increase in burden of 108 hours under OMB Control 
Number 1845-0020.
    There will be burden on guaranty agencies, upon receipt of the 
request for escalated review from the borrower, to forward to the 
Secretary the discharge form and any relevant documents. For the period 
between 2011 and 2015 there were 43,268 students attending closed 
schools, of which 9,606 students received a closed school discharge. It 
is estimated that 5 percent of the 43,268, or 2,163 closed school 
applications were denied. We estimate that 10 percent or 216 of those 
borrowers whose application was denied will request escalated review by 
the Secretary. We estimate that the process to forward the discharge 
request and any relevant documentation to the Secretary will take .5 
hours (30 minutes) per request. There will be an estimated burden of 58 
hours on the 17 public guaranty agencies based on an estimated 116 
requests (116 x .5 hours = 58 hours). There will be an estimated burden 
of 50 hours on the 10 not-for-profit guaranty agencies (100 x .5 hours 
= 50 hours). There is an increase in burden of 108 hours under OMB 
Control Number 1845-0020.
    The guaranty agencies will have burden assessed based on these 
final regulations to provide another discharge application to a 
borrower upon resuming collection activities with explanation of 
process and requirements for obtaining a discharge. We estimate that 
for the 2,163 closed school applications that were denied, it will take 
the guaranty agencies .5 hours (30 minutes) to provide the borrower 
with another discharge application and instructions for filing the 
application again. There will be an estimated burden of 582 hours on 
the 17 public guaranty agencies based on an estimated 1,163 borrowers 
(1,163 x .5 hours = 582 hours). There will be an estimated burden of 
500 hours on the 10 not-for-profit guaranty agencies (1,000 x .5 hours 
= 500 hours). There is an increase in burden of 1,082 hours under OMB 
Control Number 1845-0020.
    There will be burden on the guaranty agencies to determine the 
eligibility of a borrower for a closed school discharge without the 
borrower submitting such an application. This determination requires a 
review of those borrowers who attended a closed school but did not 
apply for a closed school discharge to determine if the borrower re-
enrolled in any other institution within three years of the school 
closure. We estimate that 20 hours of programming will be necessary to 
enable a guaranty agency to establish a process to review its records 
for borrowers who attended a closed school and to determine if any of 
those borrowers reenrolled in a title IV eligible institution within 
three years. There will be an estimated burden of 340 hours on the 17 
public guaranty agencies for this programming (17 x 20 hours = 340 
hours). There will be an estimated burden of 200 hours on the not-for-
profit guaranty agencies for this programming (10 x 20 hours = 200 
hours). There is an increase in burden of 540 hours under OMB Control 
Number 1845-0020.
    For Sec.  682.402, the total increase in burden is 1,838 hours 
under OMB Control Number 1845-0020.
    The combined total increase in burden for Sec. Sec.  682.211 and 
682.402 is 7,622 hours under OMB Control Number 1845-0020.

Section 685.222(e)--Process for Individual Borrowers

    Requirements: Section 685.222(e)(1) of the final regulations 
describes the steps an individual borrower must take to initiate a 
borrower defense claim. First, an individual borrower will submit an 
application to the Secretary, on a form approved by the Secretary. In 
the application, the borrower will certify that he or she received the 
proceeds of a loan to attend a school; may provide evidence that 
supports the borrower defense; and will indicate whether he or she has 
made a claim with respect to the information underlying the borrower 
defense with any third party, and, if so, the amount of any payment 
received by the borrower or credited to the borrower's loan obligation. 
The borrower will also be required to provide any other information or 
supporting documentation reasonably requested by the Secretary.
    While the decision of the Department official will be final as to 
the merits of the claim and any relief that may be warranted on the 
claim, if the borrower defense is denied in full or in part, the 
borrower will be permitted to request that the Secretary reconsider the 
borrower defense upon the identification of new evidence in support of 
the borrower's claim. ``New evidence'' will be defined as relevant 
evidence that the borrower did not previously provide and that was not 
identified by the Department official as evidence that was relied upon 
for the final decision.
    Burden Calculation: There will be burden associated with the filing 
of the Departmental form by the borrower asserting a borrower defense 
claim. There is a separate information collection being processed to 
put the final form through the information collection review process to 
provide for public comment on the form as well as the estimated burden. 
A separate information collection review package will be published in 
the Federal Register and available through Regulations.gov for review 
and comment.
    Additionally there will be burden on any borrower whose borrower 
defense claim is denied, if they elect to request reconsideration from 
the Secretary based on new evidence in support of the borrower's claim. 
We estimate that two percent of borrower defense claims received will 
be denied and those borrowers will then request reconsideration by 
presenting new evidence to support their claim. As of April 27, 2016, 
18,688 borrower defense claims had been received. Of that number, we 
estimate that 467 borrowers including those that opted out of a 
successful Borrower Defense group relief would require .5 hours (30 
minutes) to submit the request for reconsideration to the Secretary for 
a total of 234 burden hours (467 x .5 hours) under OMB Control Number 
1845-0142.

Section 685.222(f)--Group Process for Borrower Defenses--General

    Requirements: Section 685.222(f) of the final regulations provides 
a framework for the borrower defense group process, including 
descriptions of the circumstances under which group borrower defense 
claims could be considered, and the process the Department will follow 
for borrower defenses for a group.
    Once a group of borrowers with common facts and claims has been 
identified, the Secretary will designate a Department official to 
present the group's common borrower defense in the fact-finding 
process, and will provide each identified member of the

[[Page 76066]]

group with notice that allows the borrower to opt out of the 
proceeding.
    Burden Calculation: There will be burden on any borrower who elects 
to opt out of the group process after the Secretary has identified them 
as a member of a group for purposes of borrower defense. We estimate 
that one percent of borrowers who are identified as part of a group 
process for borrower defense claims would opt out of the group claim 
process. As of April 27, 2016, 18,688 borrower defense claims had been 
received. Of that number, we estimate that 187 borrowers would require 
.08 hours (5 minutes) to submit the request to opt out of the group 
process to the Secretary for a total of 15 burden hours (187 x .08 
hours) under OMB Control Number 1845-0142.

Section 685.222(g)--Group Process for Borrower Defense--Closed School

    Requirements: Section 685.222(g) of the final regulations 
establishes a process for review and determination of a borrower 
defense for groups identified by the Secretary for which the borrower 
defense is made with respect to Direct Loans to attend a school that 
has closed and has provided no financial protection currently available 
to the Secretary from which to recover any losses based on borrower 
defense claims, and for which there is no appropriate entity from which 
the Secretary can otherwise practicably recover such losses.
    Under Sec.  685.222(g)(1) of the final regulations, a hearing 
official will review the Department official's basis for identifying 
the group and resolve the claim through a fact-finding process. As part 
of that process, the hearing official will consider any evidence and 
argument presented by the Department official on behalf of the group 
and on behalf of individual members of the group. The hearing official 
will consider any additional information the Department official 
considers necessary, including any Department records or response from 
the school or a person affiliated with the school as described Sec.  
668.174(b) as reported to the Department or as recorded in the 
Department's records if practicable.
    Burden Calculation: There will be burden on any school that elects 
to provide records or response to the hearing official's fact finding. 
We anticipate that each group will represent a single institution. We 
estimate that there will be four potential groups involving closed 
schools. We estimate that the fact-finding process would require 50 
hours from one private closed school or persons affiliated with that 
closed school (1 private institution x 50 hours). We estimate that the 
fact-finding process will require 150 hours from three proprietary 
closed schools or persons affiliated with that closed school (3 
proprietary institutions x 50 hours). We estimate the burden to be 200 
hours (4 institutions x 50 hours) under OMB Control Number 1845-0142.

Section 685.222(h)--Group Borrower for Defense--Open School

    Requirements: Section 685.222(h) of the final regulations 
establishes the process for groups identified by the Secretary for 
which the borrower defense is asserted with respect to Direct Loans to 
attend an open school.
    A hearing official will resolve the borrower defense and determine 
any liability of the school through a fact-finding process. As part of 
the process, the hearing official will consider any evidence and 
argument presented by the school and the Department official on behalf 
of the group and, as necessary, any evidence presented on behalf of 
individual group members.
    The hearing official will issue a written decision. If the hearing 
official approves the borrower defense, that decision will describe the 
basis for the determination, notify the members of the group of the 
relief provided on the basis of the borrower defense, and notify the 
school of any liability to the Secretary for the amounts discharged and 
reimbursed.
    If the hearing official denies the borrower defense in full or in 
part, the written decision will state the reasons for the denial, the 
evidence that was relied upon, the portion of the loans that are due 
and payable to the Secretary, and whether reimbursement of amounts 
previously collected is granted, and will inform the borrowers that 
their loans will return to their statuses prior to the group borrower 
defense process. It also will notify the school of any liability to the 
Secretary for any amounts discharged. The Secretary will provide copies 
of the written decision to the members of the group, the Department 
official and the school.
    The hearing official's decision will become final as to the merits 
of the group borrower defense claim and any relief that may be granted 
within 30 days after the decision is issued and received by the 
Department official and the school unless, within that 30-day period, 
the school or the Department official appeals the decision to the 
Secretary. A decision of the hearing official will not take effect 
pending the appeal. The Secretary will render a final decision 
following consideration of any appeal.
    After a final decision has been issued, if relief for the group has 
been denied in full or in part, a borrower may file an individual claim 
for relief for amounts not discharged in the group process. In 
addition, the Secretary may reopen a borrower defense application at 
any time to consider new evidence, as discussed above.
    Burden Calculation: There will be burden on any school which 
provides evidence and responds to any argument made to the hearing 
official's fact finding and if the school elects to appeal the final 
decision of the hearing official regarding the group claim. We 
anticipate that each group will represent claims from a single 
institution. We estimate that there will be six potential groups 
involving open schools. We estimate that the fact-finding process will 
require 150 hours from the three open private institutions or persons 
affiliated with that school (3 institutions x 50 hours). We estimate 
that the fact-finding process will require 150 hours from the three 
open proprietary institutions or persons affiliated with that school (3 
institutions x 50 hours). We estimate the burden to be 300 hours (6 
institutions x 50 hours).
    We further estimate that the appeal process will require 150 hours 
from the three open private institutions or persons affiliated with 
that school (3 institutions x 50 hours). We estimate that the appeal 
process will require 150 hours from the three open proprietary 
institutions or persons affiliated with that school (3 institutions x 
50 hours). We estimate the burden to be 300 hours (6 institutions x 50 
hours). The total estimated burden for this section will be 600 hours 
assessed under OMB Control Number 1845-0142.
    Additionally, any borrower whose borrower defense claim is denied 
under the group claim may request reconsideration based on new evidence 
to support the individual claim. We believe that the estimate for the 
total universe of denied claims in Sec.  685.222(e) includes these 
borrowers.
    The combined total increase in burden for Sec.  685.222 is 1,049 
hours under OMB Control Number 1845-0142.

Section 685.300--Agreements Between an Eligible School and the 
Secretary for Participation in the Direct Loan Program

    Requirements: Section 685.300(e) of the final regulations requires 
institutions who, after the effective date of the final regulations, 
incorporate a predispute arbitration agreement or any other predispute 
agreement addressing class actions in any agreements with Direct Loan 
program borrowers to include specific language regarding a

[[Page 76067]]

borrower's right to file or be a member of a class action suit against 
the institution when the class action concerns acts or omissions 
surrounding the making of the Direct Loan or provision of educational 
services purchased with the Direct Loan. Additionally, institutions 
that incorporated a predispute arbitration agreement or any other 
predispute agreement addressing class actions in any agreements with 
Direct Loan program borrowers prior to the effective date of the final 
regulations must provide borrowers with agreements or notices 
containing specific language regarding their right to file or be a 
member of a class action suit against the institution when the class 
action concerns acts or omissions surrounding the making of the Direct 
Loan or provision of educational services purchased with the Direct 
Loan. Institutions must provide this notice to borrowers no later than 
the date of the loan exit counseling for current students or the date 
the school files an initial response to an arbitration demand or 
complaint suit from a student who has not received such notice.
    Section 685.300(f) of the final regulations requires institutions 
who, after the effective date of the final regulations, incorporate 
predispute arbitration agreements with Direct Loan program borrowers to 
include specific language regarding a borrower's right to file a 
lawsuit against the institution when it concerns acts or omissions 
surrounding the making of the Direct Loan or provision of educational 
services purchased with the Direct Loan. Additionally, institutions 
that incorporated predispute arbitration agreements with Direct Loan 
program borrowers prior to the effective date of the final regulations 
must provide borrowers with agreements or notices containing specific 
language regarding a borrower's right to file a lawsuit against the 
institution when the class action concerns acts or omissions 
surrounding the making of the Direct Loan or provision of educational 
services purchased with the Direct. Institutions must provide this 
notice to such borrowers no later than the date of the loan exit 
counseling for current students or the date the school files an initial 
response to an arbitration demand or complaint suit from a student who 
hasn't received such notice.
    Burden Calculation: There will be burden on any school that meets 
the conditions for supplying students with the changes to any 
agreements. Based on the Academic Year 2014-2015 Direct Loan 
information available, there were 1,528,714 Unsubsidized Direct Loan 
recipients at proprietary institutions. Assuming 66 percent of these 
students will continue to be enrolled at the time these regulations 
become effective, 1,008,951 students will be required to receive the 
agreements or notices required in Sec.  685.300(e) or (f). We 
anticipate that it will take proprietary institutions .17 hours (10 
minutes) per student to develop these agreements or notices, research 
who is required to receive them, and forward the information 
accordingly for an increase in burden of 171,522 hours (1,008,951 
students x .17 hours) under OMB Control Number 1845-0143.
    Requirements: Section 685.300(g) of the final regulations requires 
institutions to provide to the Secretary, copies of specified records 
connected to a claim filed in arbitration by or against the school 
regarding a borrower defense claim. The school must submit any records 
within 60 days of the filing by the school of such records to an 
arbitrator or upon receipt by the school of such records that were 
filed by someone other than the school, such as an arbitrator or 
student regarding a claim.
    Section 685.300(h) of the final regulations requires institutions 
to provide to the Secretary, copies of specified records connected to a 
claim filed in lawsuit by the school by a student or any party against 
the school regarding a borrower defense claim. The school must submit 
any records within 30 days of the filing or receipt of the complaint by 
the school or upon receipt by the school of rulings on a dipositive 
motion or final judgement.
    Burden Calculation: There will be burden on any school that meets 
the conditions for supplying students with the changes to any 
agreements. We estimate that 5 percent of the 1,959 proprietary 
schools, or 98 schools would be required to submit documentation to the 
Secretary to comply with the final regulations. We anticipate that each 
of the 98 schools will have an average of four filings there will be an 
average of four submissions for each filing. Because these are copies 
of documents required to be submitted to other parties we anticipate 5 
burden hours to produce the copies and submit to the Secretary for an 
increase in burden of 7,840 hours (98 institutions x 4 filings x 4 
submissions/filing x 5 hours) under OMB Control Number 1845-0143.
    The combined total increase in burden for Sec.  685.300 is 179,362 
hours under OMB Control Number 1845-0143.
    Consistent with the discussion above, the following chart describes 
the sections of the final regulations involving information 
collections, the information being collected, the collections that the 
Department will submit to OMB for approval and public comment under the 
PRA, and the estimated costs associated with the information 
collections. The monetized net costs of the increased burden on 
institutions, lenders, guaranty agencies, and borrowers, using wage 
data developed using BLS data, available at www.bls.gov/ncs/ect/sp/ecsuphst.pdf, is $9,458,484 as shown in the chart below. This cost was 
based on an hourly rate of $36.55 for institutions, lenders, and 
guaranty agencies and $16.30 for borrowers.

                                            Collection of Information
----------------------------------------------------------------------------------------------------------------
                                                                           OMB Control No. and
        Regulatory section                Information collection        estimated burden [change     Estimated
                                                                               in burden]              costs
----------------------------------------------------------------------------------------------------------------
Sec.   668.14--Program             The final regulation requires, as    1845-0022--This would be         $71,382
 participation agreement.           part of the program participation    a revised collection.
                                    agreement, a school to provide to    We estimate burden
                                    all enrolled students with a         would increase by 1,953
                                    closed school discharge              hours.
                                    application and a written
                                    disclosure, describing the
                                    benefits and the consequences of a
                                    closed school discharge as an
                                    alternative to completing their
                                    educational program through a
                                    teach-out plan after the
                                    Department initiates any action to
                                    terminate the participation of the
                                    school in any title IV, HEA
                                    program or after the occurrence of
                                    any of the events specified in
                                    Sec.   668.14(b)(31) that require
                                    the institution to submit a teach-
                                    out plan.

[[Page 76068]]

 
Sec.   668.41--Reporting and       The final regulation clarifies in    1845-0004--This would be         195,396
 disclosure of information.         Sec.   668.41(h) reporting and       a revised collection.
                                    disclosure requirements to provide   We estimate burden
                                    that, for any fiscal year in which   would increase by 5,346
                                    the median borrower of a             hours.
                                    proprietary institution had not
                                    paid down the balance of the
                                    borrower's loans by at least one
                                    dollar, the institution must
                                    include a warning about that
                                    institution's repayment outcomes
                                    in advertising and promotional
                                    materials.
                                   Additionally, the final regulation
                                    clarifies that certain actions and
                                    triggering events for financial
                                    protection may, under Sec.
                                    668.41(i), require disclosure to
                                    prospective and enrolled students.
                                    Both the actions and triggering
                                    events and the disclosure language
                                    are subject to consumer testing.
Sec.   668.171--Financial          The final regulations add a new      1845-0022--This is a             110,673
 responsibility--General.           paragraph 668.171(h) under which,    revised collection. We
                                    in accordance with procedures to     estimate burden will
                                    be established by the Secretary,     increase by 3,028 hours.
                                    an institution will notify the
                                    Secretary of any action or
                                    triggering event described in Sec.
                                      668.171(c) through (g) in the
                                    specified number of days after
                                    that action or event occurs.
Sec.   668.175--Alternative        The final regulations add a new      1845-0022--This is a           2,213,468
 standards and requirements.        paragraph (f)(4) that requires an    revised collection. We
                                    institution to provide the           estimate burden would
                                    Secretary financial protection,      increase by 60,560
                                    such as an irrevocable letter of     hours.
                                    credit, upon the occurrence of an
                                    action or triggering event
                                    described in Sec.   668.171(c)-(g)
                                    if that event warrants protection
                                    as determined under Sec.
                                    668.175(f)(4).
Sec.   682.211--Forbearance......  The final regulations add a new      1845-0020--This is a             211,405
                                    paragraph Sec.   682.211(i)(7)       revised collection. We
                                    that requires a lender to grant a    estimate burden will
                                    mandatory administrative             increase by 5,784 hours.
                                    forbearance to a borrower upon
                                    being notified by the Secretary
                                    that the borrower has submitted an
                                    application for a borrower defense
                                    discharge related to a FFEL Loan
                                    that the borrower intends to pay
                                    off through a Direct Loan Program
                                    Consolidation Loan for the purpose
                                    of obtaining relief under Sec.
                                    685.212(k) of the final
                                    regulations.
Sec.   682.402--Death,             The final regulations provide a      1845-0020--This is a              67,179
 disability, closed school, false   second level of Departmental         revised collection. We
 certification, unpaid refunds,     review for denied closed school      estimate burden will
 and bankruptcy payments.           discharge claims in the FFEL         increase by 1,838 hours.
                                    program. The final language
                                    requires a guaranty agency that
                                    denies a closed school discharge
                                    request to inform the borrower of
                                    the opportunity for a review of
                                    the guaranty agency's decision by
                                    the Department, and an explanation
                                    of how the borrower may request
                                    such a review.
                                   The final regulations require the
                                    guaranty agency or the Department,
                                    upon resuming collection, to
                                    provide a FFEL borrower with
                                    another closed school discharge
                                    application, and an explanation of
                                    the requirements and procedures
                                    for obtaining the discharge.
                                   The final regulations describe the
                                    responsibilities of the guaranty
                                    agency if the borrower requests
                                    such a review.
                                   The final regulations authorize the
                                    Department, or a guaranty agency
                                    with the Department's permission,
                                    to grant a closed school discharge
                                    to a FFEL borrower without a
                                    borrower application based on
                                    information in the Department's or
                                    guaranty agency's possession that
                                    the borrower did not subsequently
                                    re-enroll in any title IV-eligible
                                    institution within a period of
                                    three years after the school
                                    closed.

[[Page 76069]]

 
Sec.   685.222--Borrower Defenses  The final regulation describes the   1845-0142--This is a new          33,299
                                    steps an individual borrower must    collection. We estimate
                                    take to initiate a borrower          burden will increase by
                                    defense claim. The final             1,049 hours (249
                                    regulations also provide a           Individual hours 800
                                    framework for the borrower defense   Institutional hours).
                                    group process, including
                                    descriptions of the circumstances
                                    under which group borrower defense
                                    claims could be considered, and
                                    the process the Department will
                                    follow for borrower defenses for a
                                    group. The final regulations
                                    establish a process for review and
                                    determination of a borrower
                                    defense for groups identified by
                                    the Secretary for which the
                                    borrower defense is made with
                                    respect to Direct Loans to attend
                                    a school that has closed and has
                                    provided no financial protection
                                    currently available to the
                                    Secretary from which to recover
                                    any losses based on borrower
                                    defense claims, and for which
                                    there is no appropriate entity
                                    from which the Secretary can
                                    otherwise practicably recover such
                                    losses. The final regulations
                                    establish the process for groups
                                    identified by the Secretary for
                                    which the borrower defense is
                                    asserted with respect to Direct
                                    Loans to attend an open school.
Sec.   685.300 Agreements between  The final regulations require        1845-0143--This is a new       6,555,681
 an eligible school and the         institutions, following the          collection. We estimate
 Secretary for participation in     effective date of the regulations,   burden will increase by
 the Direct Loan Program.           to incorporate language into         179,362 hours.
                                    agreements allowing participation
                                    by Direct Loan students in class
                                    action lawsuits as well as
                                    predispute arbitration agreements.
                                    There is required agreement and
                                    notification language to be
                                    provided to affected students.
                                    Additionally, the final
                                    regulations require institutions
                                    to submit to the Secretary copies
                                    of arbitral records and judicial
                                    records within specified
                                    timeframes when the actions
                                    concern a borrower defense claim.
----------------------------------------------------------------------------------------------------------------

    The total burden hours and change in burden hours associated with 
each OMB Control number affected by the final regulations follows:

------------------------------------------------------------------------
                                                                Final
                                                Total final   change in
                  Control No.                      burden       burden
                                                   hours        hours
------------------------------------------------------------------------
1845-0004.....................................       24,016       +5,346
1845-0020.....................................    8,249,520       +7,622
1845-0022.....................................    2,281,511      +65,541
1845-0142.....................................        1,049       +1,049
1845-0143.....................................      179,362     +179,362
                                               -------------------------
  Total.......................................   10,735,458     +258,920
------------------------------------------------------------------------

Assessment of Educational Impact

    Under Sec.  668.171(h) of the final regulations, institutions are 
required to report to the Department certain events or occurrences that 
they may also be required to report to the SEC. Under SEC rules and 
regulations, institutions are generally required to report information 
that would be material to stockholders, including certain specified 
information, whereas the Department has identified events and 
occurrences unique to institutions of higher education that it believes 
could threaten an institution's financial viability and for which it 
requires specific and perhaps more timely reporting. We believe this 
reporting is necessary to ensure that institutions provide financial 
protection, for the benefit of students and taxpayers, against actions 
or events that threaten an institution's ability to (1) meet its 
current and future financial obligations, (2) continue as a going 
concern or continue to participate in the title IV, HEA programs, and 
(3) continue to deliver educational services.
    Accessible Format: Individuals with disabilities can obtain this 
document in an accessible format (e.g., braille, large print, 
audiotape, or compact disc) on request to the person listed under FOR 
FURTHER INFORMATION CONTACT.
    Electronic Access to This Document: The official version of this 
document is the document published in the Federal Register. Free 
Internet access to the official edition of the Federal Register and the 
Code of Federal Regulations is available via the Federal Digital System 
at: www.gpo.gov/fdsys. At this site you can view this document, as well 
as all other documents of this Department published in the Federal 
Register, in text or Portable Document Format (PDF). To use PDF you 
must have Adobe Acrobat Reader, which is available free at the site.
    You may also access documents of the Department published in the 
Federal Register by using the article search feature at: 
www.federalregister.gov. Specifically, through the advanced search 
feature at this site, you can limit your search to documents published 
by the Department.

List of Subjects

34 CFR Part 30

    Claims, Income taxes.

34 CFR Part 668

    Administrative practice and procedure, Colleges and universities, 
Consumer protection, Grant programs--education, Loan programs--
education, Reporting and recordkeeping requirements, Selective Service 
System, Student aid, Vocational education.

34 CFR Part 674

    Loan programs--education, Reporting and recordkeeping, Student aid.

34 CFR Parts 682 and 685

    Administrative practice and procedure, Colleges and universities, 
Loan programs--education, Reporting and recordkeeping requirements, 
Student aid, Vocational education.

34 CFR Parts 686

    Administrative practice and procedure, Colleges and universities, 
Education, Elementary and Secondary education, Grant programs--
education,

[[Page 76070]]

Reporting and recordkeeping requirements, Student aid.

    Dated: October 17, 2016.
John B. King, Jr.,
Secretary of Education.
    For the reasons discussed in the preamble, the Secretary of 
Education amends parts 30, 668, 674, 682, 685, and 686 of title 34 of 
the Code of Federal Regulations as follows:

PART 30--DEBT COLLECTION

0
1. The authority citation for part 30 continues to read as follows:

    Authority:  20 U.S.C. 1221e-3(a)(1), and 1226a-1, 31 U.S.C. 
3711(e), 31 U.S.C. 3716(b) and 3720A, unless otherwise noted.

0
2. Section 30.70 is revised to read as follows:


Sec.  30.70  How does the Secretary exercise discretion to compromise a 
debt or to suspend or terminate collection of a debt?

    (a)(1) The Secretary uses the standards in the FCCS, 31 CFR part 
902, to determine whether compromise of a debt is appropriate if the 
debt arises under a program administered by the Department, unless 
compromise of the debt is subject to paragraph (b) of this section.
    (2) If the amount of the debt is more than $100,000, or such higher 
amount as the Department of Justice may prescribe, the Secretary refers 
a proposed compromise of the debt to the Department of Justice for 
approval, unless the compromise is subject to paragraph (b) of this 
section or the debt is one described in paragraph (e) of this section.
    (b) Under the provisions in 34 CFR 81.36, the Secretary may enter 
into certain compromises of debts arising because a recipient of a 
grant or cooperative agreement under an applicable Department program 
has spent some of these funds in a manner that is not allowable. For 
purposes of this section, neither a program authorized under the Higher 
Education Act of 1965, as amended (HEA), nor the Impact Aid Program is 
an applicable Department program.
    (c)(1) The Secretary uses the standards in the FCCS, 31 CFR part 
903, to determine whether suspension or termination of collection 
action on a debt is appropriate.
    (2) Except as provided in paragraph (e), the Secretary--
    (i) Refers the debt to the Department of Justice to decide whether 
to suspend or terminate collection action if the amount of the debt 
outstanding at the time of the referral is more than $100,000 or such 
higher amount as the Department of Justice may prescribe; or
    (ii) May suspend or terminate collection action if the amount of 
the debt outstanding at the time of the Secretary's determination that 
suspension or termination is warranted is less than or equal to 
$100,000 or such higher amount as the Department of Justice may 
prescribe.
    (d) In determining the amount of a debt under paragraph (a), (b), 
or (c) of this section, the Secretary deducts any partial payments or 
recoveries already received, and excludes interest, penalties, and 
administrative costs.
    (e)(1) Subject to paragraph (e)(2) of this section, under the 
provisions of 31 CFR part 902 or 903, the Secretary may compromise a 
debt in any amount, or suspend or terminate collection of a debt in any 
amount, if the debt arises under the Federal Family Education Loan 
Program authorized under title IV, part B, of the HEA, the William D. 
Ford Federal Direct Loan Program authorized under title IV, part D of 
the HEA, or the Perkins Loan Program authorized under title IV, part E, 
of the HEA.
    (2) The Secretary refers a proposed compromise, or suspension or 
termination of collection, of a debt that exceeds $1,000,000 and that 
arises under a loan program described in paragraph (e)(1) of this 
section to the Department of Justice for review. The Secretary does not 
compromise, or suspend or terminate collection of, a debt referred to 
the Department of Justice for review until the Department of Justice 
has provided a response to that request.
    (f) The Secretary refers a proposed resolution of a debt to the 
Government Accountability Office (GAO) for review and approval before 
referring the debt to the Department of Justice if--
    (1) The debt arose from an audit exception taken by GAO to a 
payment made by the Department; and
    (2) The GAO has not granted an exception from the GAO referral 
requirement.
    (g) Nothing in this section precludes--
    (1) A contracting officer from exercising his authority under 
applicable statutes, regulations, or common law to settle disputed 
claims relating to a contract; or
    (2) The Secretary from redetermining a claim.
    (h) Nothing in this section authorizes the Secretary to compromise, 
or suspend or terminate collection of, a debt--
    (1) Based in whole or in part on conduct in violation of the 
antitrust laws; or
    (2) Involving fraud, the presentation of a false claim, or 
misrepresentation on the part of the debtor or any party having an 
interest in the claim.

(Authority: 20 U.S.C. 1082(a) (5) and (6), 1087a, 1087hh, 1221e-
3(a)(1), 1226a-1, and 1234a, 31 U.S.C. 3711)

PART 668--STUDENT ASSISTANCE GENERAL PROVISIONS

0
3. The authority citation for part 668 is revised to read as follows:

    Authority: 20 U.S.C. 1001-1003, 1070g, 1085, 1088, 1091, 1092, 
1094, 1099c, 1099c-1, 1221-3, and 1231a, unless otherwise noted.


0
4. Section 668.14 is amended:
0
A. In paragraph (b)(30)(ii)(C), by removing the word ``and''.
0
B. In paragraph (b)(31)(v), by removing the period and adding in its 
place ``; and''.
0
C. By adding paragraph (b)(32).
    The addition reads as follows:


Sec.  668.14  Program participation agreement.

* * * * *
    (b) * * *
    (32) The institution will provide all enrolled students with a 
closed school discharge application and a written disclosure, 
describing the benefits and consequences of a closed school discharge 
as an alternative to completing their educational program through a 
teach-out agreement, as defined in 34 CFR 602.3, immediately upon 
submitting a teach-out plan after the occurrence of any of the 
following events:
    (i) The initiation by the Secretary of an action under 34 CFR 
600.41 or subpart G of this part or the initiation of an emergency 
action under Sec.  668.83, to terminate the participation of an 
institution in any title IV, HEA program.
    (ii) The occurrence of any of the events in paragraph (b)(31)(ii) 
through (v) of this section.
* * * * *

0
5. Section 668.41 is amended by adding paragraphs (h) and (i) and 
revising the authority citation to read as follows:


Sec.  668.41  Reporting and disclosure of information.

* * * * *
    (h) Loan repayment warning for proprietary institutions--(1) 
Calculation of loan repayment rate. For each award year, the Secretary 
calculates a proprietary institution's loan repayment rate, for the 
cohort of borrowers who entered repayment on their FFEL or Direct Loans 
at any time during the two-year cohort period, using the methodology in 
Sec.  668.413(b)(3), provided that, for the purpose of this paragraph 
(h)--

[[Page 76071]]

    (i) The reference to ``program'' in Sec.  668.413(b)(3)(vi) is read 
to refer to ``institution'';
    (ii) ``Award year'' means the 12-month period that begins on July 1 
of one year and ends on June 30 of the following year;
    (iii) ``Borrower'' means a student who received a FFEL or Direct 
Loan for enrolling in a gainful employment program at the institution; 
and
    (iv) ``Two-year cohort period'' is defined as set forth in Sec.  
668.402.
    (2) Issuing and appealing loan repayment rates. (i) For each award 
year, the Secretary notifies an institution of its final loan repayment 
rate.
    (ii) If an institution's final loan repayment rate shows that the 
median borrower has not either fully repaid all FFEL or Direct Loans 
received for enrollment in the institution or made loan payments 
sufficient to reduce by at least one dollar the outstanding balance of 
each of the borrower's FFEL or Direct Loans received for enrollment in 
the institution--
    (A) Using the calculation described in paragraph (h)(4)(ii) of this 
section, the institution may submit an appeal to the Secretary within 
15 days of receiving notification of its final loan repayment rate; and
    (B) The Secretary will notify the institution if the appeal is--
    (1) Granted and the institution qualifies for an exemption from the 
warning requirement under paragraph (h)(4) of this section; or
    (2) Not granted, and the institution must comply with the warning 
requirement under paragraph (h)(3) of this section.
    (3) Loan repayment warning--(i) Promotional materials. (A) Except 
as provided in paragraph (h)(4) of this section, for any award year in 
which the institution's loan repayment rate shows that the median 
borrower has not either fully repaid, or made loan payments sufficient 
to reduce by at least one dollar the outstanding balance of, each of 
the borrower's FFEL or Direct Loans received for enrollment in the 
institution, the institution must, in all promotional materials that 
are made available to prospective or enrolled students by or on behalf 
of the institution, include a loan repayment warning in a form, place, 
and manner prescribed by the Secretary in a notice published in the 
Federal Register. The warning language must read: ``U.S. Department of 
Education Warning: A majority of recent student loan borrowers at this 
school are not paying down their loans,'' unless stated otherwise by 
the Secretary in a notice published in the Federal Register. Before 
publishing that notice, the Secretary may conduct consumer testing to 
help ensure that the warning is meaningful and helpful to students.
    (B) Promotional materials include, but are not limited to, an 
institution's Web site, catalogs, invitations, flyers, billboards, and 
advertising on or through radio, television, video, print media, social 
media, or the Internet.
    (C) The institution must ensure that all promotional materials, 
including printed materials, about the institution are accurate and 
current at the time they are published, approved by a State agency, or 
broadcast.
    (ii) Clarity of warning. The institution must ensure that the 
warning is prominent, clear, and conspicuous. The warning is not 
prominent, clear, and conspicuous if it is difficult to read or hear, 
or placed where it can be easily overlooked. In written materials, 
including email, Internet advertising and promotional materials, print 
media, and other advertising or hard-copy promotional materials, the 
warning must be included on the cover page or home page and any other 
pages with information on a program of study and any pages with 
information on costs and financial aid. For television and video 
materials, the warning must be both spoken and written simultaneously. 
The Secretary may require the institution to modify its promotional 
materials, including its Web site, if the warning is not prominent, 
clear, and conspicuous.
    (4) Exemptions. An institution is not required to provide a warning 
under paragraph (h)(3) of this section based on a final loan repayment 
rate for that award year if--
    (i) That rate is based on fewer than 10 borrowers in the cohort 
described in paragraph (h)(1) of this section; or
    (ii) The institution demonstrates to the Secretary's satisfaction 
that not all of its programs constitute GE programs and that if the 
borrowers in the non-GE programs were included in the calculation of 
the loan repayment rate, the loan repayment rate would show that the 
median borrower has made loan payments sufficient to reduce by at least 
one dollar the outstanding balance of each of the borrower's FFEL or 
Direct Loans received for enrollment in the institution.
    (i) Financial protection disclosures--(1) General. An institution 
must deliver a disclosure to enrolled and prospective students in the 
form and manner described in paragraph (i)(3), (4), and (5) of this 
section, and post that disclosure to its Web site as described in 
paragraph (i)(6) of this section, within 30 days of notifying the 
Secretary under Sec.  668.171(h) of the occurrence of a triggering 
event or events identified pursuant to paragraph (i)(2) of this 
section. The requirements in this paragraph (i) apply for the 12-month 
period following the date the institution notifies the Secretary under 
Sec.  668.171(h) of a triggering event or events identified under 
paragraph (i)(2).
    (2) Triggering events. The Secretary will conduct consumer testing 
to inform the identification of events for which a disclosure is 
required. The Secretary will consumer test each of the events 
identified in Sec.  668.171(c) through (g), as well as other events 
that result in an institution being required to provide financial 
protection to the Department, to determine which of these events are 
most meaningful to students in their educational decision-making. The 
Secretary will identify the triggering events for which a disclosure is 
required under paragraph (i)(1) in a document published in the Federal 
Register.
    (3) Form of disclosure. The Secretary will conduct consumer testing 
to ensure the form of the disclosure is meaningful and helpful to 
students. The Secretary will specify the form and placement of the 
disclosure in a notice published in the Federal Register following the 
consumer testing.
    (4) Delivery to enrolled students. An institution must deliver the 
disclosure required under this paragraph (i) to each enrolled student 
in writing by--
    (i) Hand-delivering the disclosure as a separate document to the 
student individually or as part of a group presentation; or
    (ii)(A) Sending the disclosure to the student's primary email 
address or delivering the disclosure through the electronic method used 
by the institution for communicating with the student about 
institutional matters; and
    (B) Ensuring that the disclosure is the only substantive content in 
the message sent to the student under this paragraph unless the 
Secretary specifies additional, contextual language to be included in 
the message.
    (5) Delivery to prospective students. An institution must deliver 
the disclosure required under this paragraph (i) to a prospective 
student before that student enrolls, registers, or enters into a 
financial obligation with the institution by--
    (i) Hand-delivering the disclosure as a separate document to the 
student individually, or as part of a group presentation; or
    (ii)(A) Sending the disclosure to the student's primary email 
address or delivering the disclosure through the electronic method used 
by the institution for communicating with

[[Page 76072]]

prospective students about institutional matters; and
    (B) Ensuring that the disclosure is the only substantive content in 
the message sent to the student under this paragraph unless the 
Secretary specifies additional, contextual language to be included in 
the message.
    (6) Institutional Web site. An institution must prominently provide 
the disclosure required under this paragraph (i) in a simple and 
meaningful manner on the home page of the institution's Web site.
* * * * *

(Authority: 20 U.S.C. 1092, 1094, 1099c)


0
6. Section 668.71 is amended in paragraph (c), in the second sentence 
of the definition of ``Misrepresentation'', by removing the word 
``deceive'' and adding in its place the words ``mislead under the 
circumstances'' and by adding a fourth sentence.
    The addition reads as follows:


Sec.  668.71  Scope and special definitions.

* * * * *
    (c) * * *
    Misrepresentation: * * * Misrepresentation includes any statement 
that omits information in such a way as to make the statement false, 
erroneous, or misleading.
* * * * *

0
7. Section 668.90 is amended by revising paragraph (a)(3) to read as 
follows:


Sec.  668.90  Initial and final decisions.

    (a) * * *
    (3) Notwithstanding the provisions of paragraph (a)(2) of this 
section--
    (i) If, in a termination action against an institution, the hearing 
official finds that the institution has violated the provisions of 
Sec.  668.14(b)(18), the hearing official also finds that termination 
of the institution's participation is warranted;
    (ii) If, in a termination action against a third-party servicer, 
the hearing official finds that the servicer has violated the 
provisions of Sec.  668.82(d)(1), the hearing official also finds that 
termination of the institution's participation or servicer's 
eligibility, as applicable, is warranted;
    (iii) In an action brought against an institution or third-party 
servicer that involves its failure to provide a letter of credit or 
other financial protection under Sec.  668.15 or Sec.  668.171(c) 
through (g), the hearing official finds that the amount of the letter 
of credit or other financial protection established by the Secretary 
under Sec.  668.175(f)(4) is appropriate, unless the institution can 
demonstrate that the amount was not warranted because--
    (A) For financial protection demanded based on events or conditions 
described in Sec.  668.171(c) through (f), the events or conditions no 
longer exist or have been resolved or the institution demonstrates that 
it has insurance that will cover the debts and liabilities that arise 
from the triggering event or condition, or, for a condition or event 
described in Sec.  668.171(c)(1)(iii) (teach out) or (iv) (gainful 
employment eligibility loss), the amount of educationally related 
expenses reasonably attributable to the programs or location is greater 
than the amount calculated in accordance with Appendix C of subpart L 
of this part. The institution can demonstrate that insurance covers 
risk by presenting the Department with a statement from the insurer 
that the institution is covered for the full or partial amount of the 
liability in question;
    (B) For financial protection demanded based on a suit described in 
Sec.  668.171(c)(1)(i) that does not state a specific amount of relief 
and on which the court has not ruled on the amount of relief, the 
institution demonstrates that, accepting the facts alleged as true, and 
assuming the claims asserted are fully successful, the action pertains 
to a period, program, or location for which the maximum potential 
relief is less than the amount claimed or the amount determined under 
Sec.  668.171(c)(2)(ii);
    (C) For financial protection demanded based on the ground 
identified in Sec.  668.171(g), the factor or event does not and will 
not have a material adverse effect on the financial condition, 
business, or results of operations of the institution;
    (D)(1) For financial protection demanded under Sec.  
668.175(f)(4)(i), the institution does not participate and has not 
participated for the prior fiscal year in a title IV, HEA loan program; 
and
    (2) For any financial protection demanded of an institution 
described in paragraph (a)(3)(iii)(D)(1) of this section, and any 
portion of financial protection demanded of any other institution 
greater than 10 percent of the amount of title IV, HEA funds received 
by the institution in its most recently completed fiscal year--
    (i) The risk of loss to the Secretary on the grounds demonstrated 
by the Secretary does not exist;
    (ii) The loss as demonstrated by the Secretary is not reasonably 
likely to arise within the next 18 months; or
    (iii) The amount is unnecessary to protect, or contrary to, the 
Federal interest;
    (E) The institution has proffered alternative financial protection 
that provides students and the Department adequate protection against 
losses resulting from the risks identified by the Secretary. In the 
Secretary's discretion, adequate protection may consist of one or more 
of the following--
    (1) An agreement with the Secretary that a portion of the funds due 
to the institution under a reimbursement or heightened cash monitoring 
funding arrangement will be temporarily withheld in such amounts as 
will meet, no later than the end of a nine-month period, the amount of 
the required financial protection demanded; or
    (2) Other form of financial protection specified by the Secretary 
in a notice published in the Federal Register.
    (iv) In a termination action taken against an institution or third-
party servicer based on the grounds that the institution or servicer 
failed to comply with the requirements of Sec.  668.23(c)(3), if the 
hearing official finds that the institution or servicer failed to meet 
those requirements, the hearing official finds that the termination is 
warranted;
    (v)(A) In a termination action against an institution based on the 
grounds that the institution is not financially responsible under Sec.  
668.15(c)(1), the hearing official finds that the termination is 
warranted unless the institution demonstrates that all applicable 
conditions described in Sec.  668.15(d)(4) have been met; and
    (B) In a termination or limitation action against an institution 
based on the grounds that the institution is not financially 
responsible--
    (1) Upon proof of the conditions in Sec.  668.174(a), the hearing 
official finds that the limitation or termination is warranted unless 
the institution demonstrates that all the conditions in Sec.  
668.175(f) have been met; and
    (2) Upon proof of the conditions in Sec.  668.174(b)(1), the 
hearing official finds that the limitation or termination is warranted 
unless the institution demonstrates that all applicable conditions 
described in Sec.  668.174(b)(2) or Sec.  668.175(g) have been met.
* * * * *

0
8. Section 668.93 is amended by redesignating paragraphs (h) and (i) as 
paragraphs (i) and (j), respectively, and adding a new paragraph (h) to 
read as follows:


Sec.  668.93  Limitation.

* * * * *
    (h) A change in the participation status of the institution from 
fully certified to participate to provisionally certified to 
participate under Sec.  668.13(c).
* * * * *

0
9. Section 668.171 is revised to read as follows:

[[Page 76073]]

Sec.  668.171  General.

    (a) Purpose. To begin and to continue to participate in any title 
IV, HEA program, an institution must demonstrate to the Secretary that 
it is financially responsible under the standards established in this 
subpart. As provided under section 498(c)(1) of the HEA, the Secretary 
determines whether an institution is financially responsible based on 
the institution's ability to--
    (1) Provide the services described in its official publications and 
statements;
    (2) Meet all of its financial obligations; and
    (3) Provide the administrative resources necessary to comply with 
title IV, HEA program requirements.
    (b) General standards of financial responsibility. Except as 
provided under paragraphs (e) and (f) of this section, the Secretary 
considers an institution to be financially responsible if the Secretary 
determines that--
    (1) The institution's Equity, Primary Reserve, and Net Income 
ratios yield a composite score of at least 1.5, as provided under Sec.  
668.172 and appendices A and B to this subpart;
    (2) The institution has sufficient cash reserves to make required 
returns of unearned title IV, HEA program funds, as provided under 
Sec.  668.173;
    (3) The institution is able to meet all of its financial 
obligations and otherwise provide the administrative resources 
necessary to comply with title IV, HEA program requirements. An 
institution may not be able to meet its financial or administrative 
obligations if it is subject to an action or event described in 
paragraph (c), (d), (e), (f), or (g) of this section. The Secretary 
considers those actions or events in determining whether the 
institution is financially responsible only if they occur on or after 
July 1, 2017; and
    (4) The institution or persons affiliated with the institution are 
not subject to a condition of past performance under Sec.  668.174(a) 
or (b).
    (c) Debts, liabilities, and losses. (1) Except as provided under 
paragraph (h)(3) of this section, an institution is not able to meet 
its financial or administrative obligations under paragraph (b)(3) of 
this section if, after the end of the fiscal year for which the 
Secretary has most recently calculated an institution's composite 
score, the institution is subject to one or more of the following 
actions or triggering events, and as a result of the actual or 
potential debts, liabilities, or losses that have stemmed or may stem 
from those actions or events, the institution's recalculated composite 
score is less than 1.0, as determined by the Secretary under paragraph 
(c)(2) of this section:
    (i) Debts and borrower defense-related lawsuits. (A) The 
institution is required to pay any debt or incur any liability arising 
from a final judgment in a judicial proceeding or from an 
administrative proceeding or determination, or from a settlement; or
    (B) The institution is being sued in an action brought on or after 
July 1, 2017 by a Federal or State authority for financial relief on 
claims related to the making of the Direct Loan for enrollment at the 
school or the provision of educational services and the suit has been 
pending for 120 days.
    (ii) Other litigation. The institution is being sued in an action 
brought on or after July 1, 2017 that is not described in paragraph 
(c)(1)(i)(B) of this section and--
    (A) The institution has filed a motion for summary judgment or 
summary disposition and that motion has been denied or the court has 
issued an order reserving judgment on the motion;
    (B) The institution has not filed a motion for summary judgment or 
summary disposition by the deadline set for such motions by the court 
or agreement of the parties; or
    (C) If the court did not set a deadline for filing a motion for 
summary judgment and the institution did not file such a motion, the 
court has set a pretrial conference date or trial date and the case is 
pending on the earlier of those two dates.
    (iii) Accrediting agency actions. The institution was required by 
its accrediting agency to submit a teach-out plan, for a reason 
described in Sec.  602.24(c)(1), that covers the closing of the 
institution or any of its branches or additional locations.
    (iv) Gainful employment. As determined annually by the Secretary, 
the institution has gainful employment programs that, under Sec.  
668.403, could become ineligible based on their final D/E rates for the 
next award year.
    (v) Withdrawal of owner's equity. For a proprietary institution 
whose composite score is less than 1.5, any withdrawal of owner's 
equity from the institution by any means, including by declaring a 
dividend, unless the transfer is to an entity included in the 
affiliated entity group on whose basis the institution's composite 
score was calculated.
    (2) Recalculating the composite score--(i) General. Unless the 
institution demonstrates to the satisfaction of the Secretary that the 
event or condition has had or will have no effect on the assets and 
liabilities of the institution under paragraph (g)(3)(iv) of this 
section, as specified in Appendix C of this subpart, the Secretary 
recognizes and accounts for the actual or potential losses associated 
with the actions or events under paragraph (c)(1) of this section and, 
based on that accounting, recalculates the institution's most recent 
composite score. The recalculation will occur regularly after 
associated actions or events are reported to the Secretary. The 
Secretary recalculates the composite score under this paragraph using 
the financial statements on which the institution's composite score has 
been calculated under Sec.  668.172.
    (ii) Calculation of potential loss--debts and borrower defense-
related lawsuits. For a debt or a suit described in paragraph (c)(1)(i) 
of this section, the amount of loss is--
    (A) The amount of debt;
    (B) For a suit, the amount set by a court ruling, or, in the 
absence of a court ruling--
    (1) The amount of relief claimed in the complaint;
    (2) If the complaint demands no specific amount of relief, the 
amount stated in any final written demand issued by the agency to the 
institution prior to the suit or a lesser amount that the agency offers 
to accept in settlement of any financial demand in the suit; or
    (3) If the agency stated no specific demand in the complaint, in a 
pre-filing demand, or in a written offer of settlement, the amount of 
tuition and fees received by the institution during the period, and for 
the program or location, described in the allegations in the complaint.
    (iii) Calculation of potential loss--other litigation. For any suit 
described in paragraph (c)(1)(ii) of this section, the amount of loss 
is the amount set by a court ruling, or, in the absence of a court 
ruling--
    (A) The amount of relief claimed in the complaint;
    (B) If the complaint demands no specific amount of relief, the 
amount stated in any final written demand by the claimant to the 
institution prior to the suit or a lesser amount that the plaintiff 
offers to accept in settlement of any financial demand in the suit; or
    (C) If the complainant stated no specific demand in the complaint, 
in a pre-filing demand, or in a written offer of settlement, the amount 
of the claim as stated in a response to a discovery request, including 
an expert witness report.
    (iv) Calculation of potential loss--other events. (A) For a closed 
location or institution, or the potential loss of eligibility for 
gainful employment programs, as described in paragraph (c)(1)(iii) or 
(iv), the amount of loss is the amount of title IV, HEA program

[[Page 76074]]

funds the institution received in its most recently completed fiscal 
year for that location or institution, or for those GE programs.
    (B) For the withdrawal of owner's equity, described in paragraph 
(c)(1)(v) of this section, the amount of loss is the amount transferred 
to any entity other than the institution.
    (d) Non-title IV revenue. Except as provided under paragraph (h)(3) 
of this section, a proprietary institution is not able to meet its 
financial or administrative obligations under paragraph (b)(3) of this 
section if, for its most recently completed fiscal year, the 
institution did not derive at least 10 percent of its revenue from 
sources other than title IV, HEA program funds, as provided under Sec.  
668.28(c).
    (e) Publicly traded institutions. Except as provided under 
paragraph (h)(3) of this section, a publicly traded institution is not 
able to meet its financial or administrative obligations under 
paragraph (b)(3) of this section if the institution is currently 
subject to one or more of the following actions or events:
    (1) SEC actions. The SEC warns the institution that it may suspend 
trading on the institution's stock.
    (2) SEC reports. The institution failed to file a required annual 
or quarterly report with the SEC within the time period prescribed for 
that report or by any extended due date under 17 CFR 240.12b-25.
    (3) Exchange actions. The exchange on which the institution's stock 
is traded notifies the institution that it is not in compliance with 
exchange requirements, or its stock is delisted.
    (f) Cohort default rates. Except as provided under paragraph (h)(3) 
of this section, an institution is not able to meet its financial or 
administrative obligations under paragraph (b)(3) of this section if 
the institution's two most recent official cohort default rates are 30 
percent or greater, as determined under subpart N of this part, 
unless--
    (1) The institution files a challenge, request for adjustment, or 
appeal under that subpart with respect to its rates for one or both of 
those fiscal years; and
    (2) That challenge, request, or appeal remains pending, results in 
reducing below 30 percent the official cohort default rate for either 
or both years, or precludes the rates from either or both years from 
resulting in a loss of eligibility or provisional certification.
    (g) Discretionary factors or events. Except as provided under 
paragraph (h)(3) of this section, an institution is not able to meet 
its financial or administrative obligations under paragraph (b)(3) of 
this section if the Secretary demonstrates that there is an event or 
condition that is reasonably likely to have a material adverse effect 
on the financial condition, business, or results of operations of the 
institution, including but not limited to whether--
    (1) There is a significant fluctuation between consecutive award 
years, or a period of award years, in the amount of Direct Loan or Pell 
Grant funds, or a combination of those funds, received by the 
institution that cannot be accounted for by changes in those programs;
    (2) The institution is cited by a State licensing or authorizing 
agency for failing State or agency requirements;
    (3) The institution fails a financial stress test developed or 
adopted by the Secretary to evaluate whether the institution has 
sufficient capital to absorb losses that may be incurred as a result of 
adverse conditions and continue to meet its financial obligations to 
the Secretary and students;
    (4) As calculated by the Secretary, the institution has high annual 
dropout rates;
    (5) The institution is or was placed on probation or issued a show-
cause order, or placed on an accreditation status that poses an 
equivalent or greater risk to its accreditation, by its accrediting 
agency for failing to meet one or more of the agency's standards;
    (6)(i) The institution violated a provision or requirement in a 
loan agreement; and
    (ii) As provided under the terms of a security or loan agreement 
between the institution and the creditor, a monetary or nonmonetary 
default or delinquency event occurs, or other events occur, that 
trigger, or enable the creditor to require or impose on the 
institution, an increase in collateral, a change in contractual 
obligations, an increase in interest rates or payments, or other 
sanctions, penalties, or fees;
    (7) The institution has pending claims for borrower relief 
discharge under Sec.  685.206 or Sec.  685.222; or
    (8) The Secretary expects to receive a significant number of claims 
for borrower relief discharge under Sec.  685.206 or Sec.  685.222 as a 
result of a lawsuit, settlement, judgement, or finding from a State or 
Federal administrative proceeding.
    (h) Reporting requirements. (1) In accordance with procedures 
established by the Secretary, an institution must notify the Secretary 
of any of the following actions or events identified in paragraphs (c) 
through (g) of this section no later than--
    (i) For lawsuits and for other actions or events described in 
paragraph (c)(1)(i) of this section--
    (A) For lawsuits, 10 days after the institution is served with the 
complaint and 10 days after the suit has been pending for 120 days; and
    (B) For debts arising from lawsuits and for other actions or 
events, 10 days after a payment was required or a liability was 
incurred.
    (ii) For lawsuits described in paragraph (c)(1)(ii) of this 
section--
    (A) Ten days after the institution is served with the complaint;
    (B) Ten days after the court sets the dates for the earliest of the 
events described in paragraph (c)(1)(ii) of this section, provided 
that, if the deadline is set by procedural rules, notice of the 
applicable deadline must be included with notice of the service of the 
complaint; and
    (C) Ten days after the earliest of the applicable events occurs;
    (iii) For an accrediting agency action described in paragraph 
(c)(1)(iii) of this section, 10 days after the institution is notified 
by its accrediting agency that it must submit a teach-out plan;
    (iv) For a withdrawal of owner's equity described in paragraph 
(c)(1)(v) of this section, 10 days after the withdrawal is made;
    (v) For the non-title IV revenue provision in paragraph (d) of this 
section, 45 days after the end of the institution's fiscal year, as 
provided in Sec.  668.28(c)(3);
    (vi) For the SEC and stock exchange provisions for publicly traded 
institutions in paragraph (e), 10 days after the SEC or exchange warns, 
notifies, or takes an action against the institution, or 10 days after 
any extension granted by the SEC;
    (vii) For State or agency actions in paragraph (g)(2) of this 
section, 10 days after the institution is cited for violating a State 
or agency requirement;
    (viii) For probation or show cause actions under paragraph (g)(5) 
of this section, 10 days after the institution's accrediting agency 
places the institution on that status; or
    (ix) For the loan agreement provisions in paragraph (g)(6) of this 
section, 10 days after a loan violation occurs, the creditor waives the 
violation, or the creditor imposes sanctions or penalties in exchange 
or as a result of the waiver.
    (2) The Secretary may take an administrative action under paragraph 
(k) of this section against the institution if it fails to provide 
timely notice under this paragraph (h).
    (3) In its notice to the Secretary, the institution may demonstrate 
that--
    (i) For a suit by a Federal or State agency described in paragraph 
(c)(1)(i)(B) of this section, the amount claimed in the complaint or 
determined

[[Page 76075]]

under paragraph (c)(2)(ii) of this section exceeds the potential 
recovery because the allegations in the complaint, if accepted as true, 
and the claims asserted, if fully successful, cannot produce relief in 
the amount claimed or, if no amount was claimed, the amount deemed 
under paragraph (c)(2)(ii) because they pertain to a period, program, 
or location for which the full recovery possible is a lesser amount;
    (ii) The reported withdrawal of owner's equity under paragraph 
(c)(1)(v) of this section was used exclusively to meet tax liabilities 
of the institution or its owners for income derived from the 
institution;
    (iii) The reported violation of a provision or requirement in a 
loan agreement under paragraph (g)(6) of this section was waived by the 
creditor. However, if the creditor imposes additional constraints or 
requirements as a condition of waiving the violation, or imposes 
penalties or requirements under paragraph (g)(6)(ii) of this section, 
the institution must identify and describe those penalties, 
constraints, or requirements and may demonstrate that complying with 
those actions will not adversely affect the institution's ability to 
meet its current and future financial obligations; or
    (iv) The action or event reported under this paragraph (h) no 
longer exists or has been resolved or the institution has insurance 
that will cover part or all of the debts and liabilities that arise at 
any time from that action or event.
    (i) Public institutions. (1) The Secretary considers a domestic 
public institution to be financially responsible if the institution--
    (i)(A) Notifies the Secretary that it is designated as a public 
institution by the State, local, or municipal government entity, tribal 
authority, or other government entity that has the legal authority to 
make that designation; and
    (B) Provides a letter from an official of that State or other 
government entity confirming that the institution is a public 
institution; and
    (ii) Is not subject to a condition of past performance under Sec.  
668.174.
    (2) The Secretary considers a foreign public institution to be 
financially responsible if the institution--
    (i)(A) Notifies the Secretary that it is designated as a public 
institution by the country or other government entity that has the 
legal authority to make that designation; and
    (B) Provides documentation from an official of that country or 
other government entity confirming that the institution is a public 
institution and is backed by the full faith and credit of the country 
or other government entity; and
    (ii) Is not subject to a condition of past performance under Sec.  
668.174.
    (j) Audit opinions. Even if an institution satisfies all of the 
general standards of financial responsibility under paragraph (b) of 
this section, the Secretary does not consider the institution to be 
financially responsible if, in the institution's audited financial 
statements, the opinion expressed by the auditor was an adverse, 
qualified, or disclaimed opinion, or the auditor expressed doubt about 
the continued existence of the institution as a going concern, unless 
the Secretary determines that a qualified or disclaimed opinion does 
not significantly bear on the institution's financial condition.
    (k) Administrative actions. If the Secretary determines that an 
institution is not financially responsible under the standards and 
provisions of this section or under an alternative standard in Sec.  
668.175, or the institution does not submit its financial and 
compliance audits by the date and in the manner required under Sec.  
668.23, the Secretary may--
    (1) Initiate an action under subpart G of this part to fine the 
institution, or limit, suspend, or terminate the institution's 
participation in the title IV, HEA programs; or
    (2) For an institution that is provisionally certified, take an 
action against the institution under the procedures established in 
Sec.  668.13(d).

(Authority: 20 U.S.C. 1094 and 1099c and section 4 of Pub. L. 95-
452, 92 Stat. 1101-1109)


0
10. Section 668.175 is amended by:
0
A. Revising paragraphs (c) and (d).
0
B. Removing and reserving paragraph (e).
0
C. Revising paragraph (f).
0
D. Adding paragraph (h).
0
E. Revising the authority citation.
    The revisions and addition read as follows:


Sec.  668.175  Alternative standards and requirements.

* * * * *
    (c) Letter of credit alternative for participating institutions. A 
participating institution that is not financially responsible either 
because it does not satisfy one or more of the standards of financial 
responsibility under Sec.  668.171(b) through (g), or because of an 
audit opinion described under Sec.  668.171(j), qualifies as a 
financially responsible institution by submitting an irrevocable letter 
of credit or other form of financial protection specified by the 
Secretary in a notice published in the Federal Register, that is 
acceptable and payable to the Secretary, for an amount determined by 
the Secretary that is not less than one-half of the title IV, HEA 
program funds received by the institution during its most recently 
completed fiscal year.
    (d) Zone alternative. (1) A participating institution that is not 
financially responsible solely because the Secretary determines that 
its composite score under Sec.  668.172 is less than 1.5 may 
participate in the title IV, HEA programs as a financially responsible 
institution for no more than three consecutive years, beginning with 
the year in which the Secretary determines that the institution 
qualifies under this alternative.
    (i)(A) An institution qualifies initially under this alternative 
if, based on the institution's audited financial statement for its most 
recently completed fiscal year, the Secretary determines that its 
composite score is in the range from 1.0 to 1.4; and
    (B) An institution continues to qualify under this alternative if, 
based on the institution's audited financial statement for each of its 
subsequent two fiscal years, the Secretary determines that the 
institution's composite score is in the range from 1.0 to 1.4.
    (ii) An institution that qualified under this alternative for three 
consecutive years, or for one of those years, may not seek to qualify 
again under this alternative until the year after the institution 
achieves a composite score of at least 1.5, as determined by the 
Secretary.
    (2) Under the zone alternative, the Secretary--
    (i) Requires the institution to make disbursements to eligible 
students and parents, and to otherwise comply with the provisions, 
under either the heightened cash monitoring or reimbursement payment 
method described in Sec.  668.162;
    (ii) Requires the institution to provide timely information 
regarding any of the following oversight and financial events--
    (A) Any event that causes the institution, or related entity as 
defined in Accounting Standards Codification (ASC) 850, to realize any 
liability that was noted as a contingent liability in the institution's 
or related entity's most recent audited financial statement; or
    (B) Any losses that are unusual in nature or infrequently occur, or 
both, as defined in accordance with Accounting Standards Update (ASU) 
No. 2015-01 and ASC 225;
    (iii) May require the institution to submit its financial statement 
and compliance audits earlier than the time specified under Sec.  
668.23(a)(4); and

[[Page 76076]]

    (iv) May require the institution to provide information about its 
current operations and future plans.
    (3) Under the zone alternative, the institution must--
    (i) For any oversight or financial event described in paragraph 
(d)(2)(ii) of this section for which the institution is required to 
provide information, in accordance with procedures established by the 
Secretary, notify the Secretary no later than 10 days after that event 
occurs; and
    (ii) As part of its compliance audit, require its auditor to 
express an opinion on the institution's compliance with the 
requirements under the zone alternative, including the institution's 
administration of the payment method under which the institution 
received and disbursed title IV, HEA program funds.
    (4) If an institution fails to comply with the requirements under 
paragraph (d)(2) or (3) of this section, the Secretary may determine 
that the institution no longer qualifies under this alternative.
* * * * *
    (f) Provisional certification alternative. (1) The Secretary may 
permit an institution that is not financially responsible to 
participate in the title IV, HEA programs under a provisional 
certification for no more than three consecutive years if, as 
determined annually by the Secretary--
    (i) The institution is not financially responsible because it does 
not satisfy the general standards under Sec.  668.171(b)(1) or (3), its 
recalculated composite score under Sec.  668.171(c)(2) is less than 
1.0, is subject to an action or event under Sec.  668.171(d), (e), 
(f),or (g) or because of an audit opinion described in Sec.  
668.171(i); or
    (ii) The institution is not financially responsible because of a 
condition of past performance, as provided under Sec.  668.174(a), and 
the institution demonstrates to the Secretary that it has satisfied or 
resolved that condition.
    (2) Under this alternative, the institution must--
    (i) Provide to the Secretary an irrevocable letter of credit that 
is acceptable and payable to the Secretary, agree to a set-aside under 
paragraph (h) of this section, or, at the Secretary's discretion, 
provide another form of financial protection specified by the Secretary 
in a notice published in the Federal Register, for an amount determined 
by the Secretary under paragraph (f)(4) of this section, except that 
this requirement does not apply to a public institution; and
    (ii) Comply with the provisions under the zone alternative, as 
provided under paragraph (d)(2) and (3).
    (3) If at the end of the period for which the Secretary 
provisionally certified the institution, the institution is still not 
financially responsible, the Secretary--
    (i) May permit the institution to participate under a provisional 
certification, but--
    (A) May require the institution, or one or more persons or entities 
that exercise substantial control over the institution, as determined 
under Sec.  668.174(b)(1) and (c), or both, to provide to the Secretary 
financial protection for an amount determined by the Secretary under 
paragraph (f)(4) of this section; and
    (B) May require one or more of the persons or entities that 
exercise substantial control over the institution, as determined under 
Sec.  668.174(b)(1) and (c), to be jointly or severally liable for any 
liabilities that may arise from the institution's participation in the 
title IV, HEA programs; and
    (ii) May permit the institution to continue to participate under a 
provisional certification but requires the institution to provide, or 
continue to provide, the financial protection resulting from an event 
described in Sec.  668.171(c) through (g) until the institution meets 
the requirements of paragraph (f)(5) of this section.
    (4)(i) The institution must provide to the Secretary the financial 
protection described under paragraph (f)(2)(i) in an amount that, 
together with the amount of any financial protection that the 
institution has already provided if that protection covers the period 
described in paragraph (f)(5) of this section, equals, for a composite 
score calculated under Sec.  668.172, a composite score recalculated 
under Sec.  668.171(c)(2), or for any other reason that the institution 
is not financially responsible--
    (A) Ten percent of the total amount of title IV, HEA program funds 
received by the institution during its most recently completed fiscal 
year; and
    (B) Any additional amount that the Secretary demonstrates is needed 
under paragraph (f)(4)(ii) of this section.
    (ii) The Secretary determines the amount specified in paragraph 
(f)(4)(i)(B) of this section that must be provided by the institution 
in addition to the amount specified in paragraph (f)(4)(i)(A) of this 
section, and must ensure that the total amount of financial protection 
provided under paragraph (f)(4)(i) of this section is sufficient to 
fully cover any estimated losses. The Secretary may reduce the amount 
required under paragraph (f)(4)(i)(B) only if an institution 
demonstrates that this amount is unnecessary to protect, or is contrary 
to, the Federal interest.
    (5) The Secretary maintains the full amount of the financial 
protection provided by the institution under paragraph (f)(4) of this 
section until the Secretary first determines that the institution has--
    (i) A composite score of 1.0 or greater based on the review of the 
audited financial statements for the fiscal year in which all losses 
from any event described in Sec.  668.171(c), (d), (e), (f), or (g) on 
which financial protection was required have been fully recognized; or
    (ii) A recalculated composite score of 1.0 or greater, and any 
event or condition described in Sec.  668.171(d), (e), (f), or (g) has 
ceased to exist.
* * * * *
    (h) Set-aside. If an institution does not provide a letter of 
credit or financial protection acceptable to the Secretary for the 
amount required under paragraph (d) or (f) of this section within 45 
days of the Secretary's request, the Secretary offsets the amount of 
title IV, HEA program funds that an institution is eligible to receive 
in a manner that ensures that, no later than the end of a nine-month 
period, the total amount offset equals the amount of financial 
protection the institution would otherwise provide. The Secretary uses 
the funds to satisfy the debt and liabilities owed to the Secretary 
that are not otherwise paid directly by the institution, and provides 
to the institution any funds not used for this purpose during the 
period for which the financial protection was required, or provides the 
institution any remaining funds if the institution subsequently submits 
the financial protection originally required under paragraph (d) or (f) 
of this section.
* * * * *

(Authority: 20 U.S.C. 1094 and 1099c)


0
11. Section 668.176 is added to subpart L to read as follows:


Sec.  668.176  Severability.

    If any provision of this subpart or its application to any person, 
act, or practice is held invalid, the remainder of the subpart or the 
application of its provisions to any person, act, or practice will not 
be affected thereby.

(Authority: 20 U.S.C. 1094, 1099c)


0
12. Appendix C to subpart L of part 668 is added to read as follows:

[[Page 76077]]

[GRAPHIC] [TIFF OMITTED] TR01NO16.001


[[Page 76078]]


[GRAPHIC] [TIFF OMITTED] TR01NO16.002

PART 674--FEDERAL PERKINS LOAN PROGRAM

0
13. The authority citation for part 674 continues to read as follows:

    Authority: 20 U.S.C. 1070g, 1087aa--1087hh, unless otherwise 
noted.


0
14. Section 674.33 is amended by:
0
A. Revising paragraph (g)(3).
0
B. Redesignating paragraphs (g)(8)(vi) through (ix) as paragraphs 
(g)(8)(vii) through (x), respectively.
0
C. Adding a new paragraph (g)(8)(vi).
    The revision and addition read as follows:


Sec.  674.33  Repayment.

* * * * *
    (g) * * *
    (3) Determination of borrower qualification for discharge by the 
Secretary. (i) The Secretary may discharge the borrower's obligation to 
repay an NDSL or Federal Perkins Loan without an application if the 
Secretary determines that--
    (A) The borrower qualified for and received a discharge on a loan 
pursuant to 34 CFR 682.402(d) (Federal Family Education Loan Program) 
or 34 CFR 685.214 (Federal Direct Loan Program), and was unable to 
receive a discharge on an NDSL or Federal Perkins Loan because the 
Secretary lacked the statutory authority to discharge the loan; or
    (B) Based on information in the Secretary's possession, the 
borrower qualifies for a discharge.
    (ii) With respect to schools that closed on or after November 1, 
2013, the Secretary will discharge the borrower's obligation to repay 
an NDSL or Federal Perkins Loan without an application from the 
borrower if the Secretary determines that the borrower did not 
subsequently re-enroll in any title IV-eligible institution within a 
period of three years from the date the school closed.
* * * * *
    (8) * * *
    (vi) Upon resuming collection on any affected loan, the Secretary 
provides the borrower another discharge application and an explanation 
of the requirements and procedures for obtaining a discharge.
* * * * *

0
15. Section 674.61 is amended by revising paragraph (a) to read as 
follows:


Sec.  674.61  Discharge for death or disability.

    (a) Death. (1) An institution must discharge the unpaid balance of 
a borrower's Defense, NDSL, or Federal

[[Page 76079]]

Perkins loan, including interest, if the borrower dies. The institution 
must discharge the loan on the basis of--
    (i) An original or certified copy of the death certificate;
    (ii) An accurate and complete photocopy of the original or 
certified copy of the death certificate;
    (iii) An accurate and complete original or certified copy of the 
death certificate that is scanned and submitted electronically or sent 
by facsimile transmission; or
    (iv) Verification of the borrower's death through an authoritative 
Federal or State electronic database approved for use by the Secretary.
    (2) Under exceptional circumstances and on a case-by-case basis, 
the chief financial officer of the institution may approve a discharge 
based upon other reliable documentation of the borrower's death.
* * * * *

PART 682--FEDERAL FAMILY EDUCATION LOAN (FFEL) PROGRAM

0
16. The authority citation for part 682 continues to read as follows:

    Authority: 20 U.S.C. 1071-1087-4, unless otherwise noted.


Sec.  682.202  [Amended]

0
17. Section 682.202 is amended in paragraph (b)(1) by removing the 
words ``A lender'' and adding in their place ``Except as provided in 
Sec.  682.405(b)(4), a lender''.

0
18. Section 682.211 is amended by adding paragraph (i)(7) to read as 
follows:


Sec.  682.211  Forbearance.

* * * * *
    (i) * * *
    (7) The lender must grant a mandatory administrative forbearance to 
a borrower upon being notified by the Secretary that the borrower has 
made a borrower defense claim related to a loan that the borrower 
intends to consolidate into the Direct Loan Program for the purpose of 
seeking relief in accordance with Sec.  685.212(k). The mandatory 
administrative forbearance shall be granted in yearly increments or for 
a period designated by the Secretary until the loan is consolidated or 
until the lender is notified by the Secretary to discontinue the 
forbearance.
* * * * *

0
19. Section 682.402 is amended:
0
A. By revising paragraphs (b)(2) and (d)(3).
0
B. In paragraph (d)(6)(ii)(B)(1) and (2), by removing the words ``sworn 
statement (which may be combined)'' and adding in their place the word 
``application''.
0
C. By revising paragraph (d)(6)(ii)(F) introductory text.
0
D. In paragraph (d)(6)(ii)(F)(5) removing the words ``and sworn 
statement''.
0
E. In paragraph (d)(6)(ii)(G) introductory text, by removing the words 
``request and supporting sworn statement'' and adding, in their place, 
the words ``completed application''.
0
F. By revising paragraph (d)(6)(ii)(H).
0
G. By redesignating paragraph (d)(6)(ii)(I) as paragraph (d)(6)(ii)(J).
0
H. By adding new paragraph (d)(6)(ii)(I) and paragraph (d)(6)(ii)(K).
0
I. By revising paragraphs (d)(7)(ii) and (iii) and (d)(8).
0
J. In paragraph (e)(6)(iii), by removing the last sentence.
    The revisions and additions read as follows:


Sec.  682.402  Death, disability, closed school, false certification, 
unpaid refunds, and bankruptcy payments.

* * * * *
    (b) * * *
    (2)(i) A discharge of a loan based on the death of the borrower (or 
student in the case of a PLUS loan) must be based on--
    (A) An original or certified copy of the death certificate;
    (B) An accurate and complete photocopy of the original or certified 
copy of the death certificate;
    (C) An accurate and complete original or certified copy of the 
death certificate that is scanned and submitted electronically or sent 
by facsimile transmission; or
    (D) Verification of the borrower's or student's death through an 
authoritative Federal or State electronic database approved for use by 
the Secretary.
    (ii) Under exceptional circumstances and on a case-by-case basis, 
the chief executive officer of the guaranty agency may approve a 
discharge based upon other reliable documentation of the borrower's or 
student's death.
* * * * *
    (d) * * *
    (3) Borrower qualification for discharge. Except as provided in 
paragraph (d)(8) of this section, in order to qualify for a discharge 
of a loan under paragraph (d) of this section, a borrower must submit a 
completed closed school discharge application on a form approved by the 
Secretary. By signing the application, the borrower certifies--
* * * * *
    (6) * * *
    (ii) * * *
    (F) If the guaranty agency determines that a borrower identified in 
paragraph (d)(6)(ii)(C) or (D) of this section does not qualify for a 
discharge, the agency shall notify the borrower in writing of that 
determination and the reasons for it, the opportunity for review by the 
Secretary, and how to request such a review within 30 days after the 
date the agency--
* * * * *
    (H) If a borrower described in paragraph (d)(6)(ii)(E) or (F) of 
this section fails to submit the completed application within 60 days 
of being notified of that option, the lender or guaranty agency shall 
resume collection.
    (I) Upon resuming collection on any affected loan, the lender or 
guaranty agency provides the borrower another discharge application and 
an explanation of the requirements and procedures for obtaining a 
discharge.
* * * * *
    (K)(1) Within 30 days after receiving the borrower's request for 
review under paragraph (d)(6)(ii)(F) of this section, the agency shall 
forward the borrower's discharge request and all relevant documentation 
to the Secretary for review.
    (2) The Secretary notifies the agency and the borrower of the 
determination upon review. If the Secretary determines that the 
borrower is not eligible for a discharge under paragraph (d) of this 
section, within 30 days after being so informed, the agency shall take 
the actions described in paragraph (d)(6)(ii)(H) or (I) of this 
section, as applicable.
    (3) If the Secretary determines that the borrower meets the 
requirements for a discharge under paragraph (d) of this section, the 
agency shall, within 30 days after being so informed, take actions 
required under paragraphs (d)(6)(ii)(E) and (d)(6)(ii)(G)(1) of this 
section, and the lender shall take the actions described in paragraph 
(d)(7)(iv) of this section, as applicable.
* * * * *
    (7) * * *
    (i) * * *
    (ii) If the borrower fails to submit a completed application 
described in paragraph (d)(3) of this section within 60 days of being 
notified of that option, the lender shall resume collection and shall 
be deemed to have exercised forbearance of payment of principal and 
interest from the date the lender suspended collection activity. The 
lender may capitalize, in accordance with Sec.  682.202(b), any 
interest accrued and not paid during that period. Upon resuming 
collection, the lender provides the borrower with another discharge 
application and an explanation of the

[[Page 76080]]

requirements and procedures for obtaining a discharge.
    (iii) The lender shall file a closed school claim with the guaranty 
agency in accordance with Sec.  682.402(g) no later than 60 days after 
the lender receives a completed application described in paragraph 
(d)(3) of this section from the borrower, or notification from the 
agency that the Secretary approved the borrower's appeal in accordance 
with paragraph (d)(6)(ii)(K)(3) of this section.
* * * * *
    (8) Discharge without an application. (i) A borrower's obligation 
to repay a FFEL Program loan may be discharged without an application 
from the borrower if the--
    (A) Borrower received a discharge on a loan pursuant to 34 CFR 
674.33(g) under the Federal Perkins Loan Program, or 34 CFR 685.214 
under the William D. Ford Federal Direct Loan Program; or
    (B) Secretary or the guaranty agency, with the Secretary's 
permission, determines that the borrower qualifies for a discharge 
based on information in the Secretary or guaranty agency's possession.
    (ii) With respect to schools that closed on or after November 1, 
2013, a borrower's obligation to repay a FFEL Program loan will be 
discharged without an application from the borrower if the Secretary or 
guaranty agency determines that the borrower did not subsequently re-
enroll in any title IV-eligible institution within a period of three 
years after the school closed.
* * * * *

0
20. Section 682.405 is amended by redesignating paragraph (b)(4) as 
paragraph (b)(4)(i) and adding paragraph (b)(4)(ii).
    The addition reads as follows:


Sec.  682.405  Loan rehabilitation agreement.

* * * * *
    (b) * * *
    (4) * * *
    (ii) The lender must not consider the purchase of a rehabilitated 
loan as entry into repayment or resumption of repayment for the 
purposes of interest capitalization under Sec.  682.202(b).
* * * * *

0
21. Section 682.410 is amended:
0
A. In paragraph (b)(4) by adding, after the words ``to the lender'', 
the words and punctuation ``, but shall not capitalize any unpaid 
interest thereafter''.
0
B. By adding paragraph (b)(6)(viii).
    The addition reads as follows:


Sec.  682.410  Fiscal, administrative, and enforcement requirements.

* * * * *
    (b) * * *
    (6) * * *
    (viii) Upon notification by the Secretary that the borrower has 
made a borrower defense claim related to a loan that the borrower 
intends to consolidate into the Direct Loan Program for the purpose of 
seeking relief in accordance with Sec.  685.212(k), the guaranty agency 
must suspend all collection activities on the affected loan for the 
period designated by the Secretary.
* * * * *

PART 685--WILLIAM D. FORD FEDERAL DIRECT LOAN PROGRAM

0
22. The authority citation for part 685 continues to read as follows:

    Authority: 20 U.S.C. 1070g, 1087a, et seq., unless otherwise 
noted.

0
23. Section 685.200 is amended by adding paragraphs (f)(3)(v) and 
(f)(4)(iii) to read as follows:


Sec.  685.200  Borrower eligibility.

* * * * *
    (f) * * *
    (3) * * *
    (v) A borrower who receives a closed school, false certification, 
unpaid refund, or defense to repayment discharge that results in a 
remaining eligibility period greater than zero is no longer responsible 
for the interest that accrues on a Direct Subsidized Loan or on the 
portion of a Direct Consolidation Loan that repaid a Direct Subsidized 
Loan unless the borrower once again becomes responsible for the 
interest that accrues on a previously received Direct Subsidized Loan 
or on the portion of a Direct Consolidation Loan that repaid a Direct 
Subsidized Loan, for the life of the loan, as described in paragraph 
(f)(3)(i) of this section.
    (4) * * *
    (iii) For a first-time borrower who receives a closed school, false 
certification, unpaid refund, or defense to repayment discharge on a 
Direct Subsidized Loan or a portion of a Direct Consolidation Loan that 
is attributable to a Direct Subsidized Loan, the Subsidized Usage 
Period is reduced. If the Direct Subsidized Loan or a portion of a 
Direct Consolidation Loan that is attributable to a Direct Subsidized 
Loan is discharged in full, the Subsidized Usage Period of those loans 
is zero years. If the Direct Subsidized Loan or a portion of a Direct 
Consolidation Loan that is attributable to a Direct Subsidized Loan is 
discharged in part, the Subsidized Usage Period may be reduced if the 
discharge results in the inapplicability of paragraph (f)(4)(i) of this 
section.
* * * * *

0
24. Section 685.205 is amended by revising paragraph (b)(6) to read as 
follows:


Sec.  685.205  Forbearance.

* * * * *
    (b) * * *
    (6) Periods necessary for the Secretary to determine the borrower's 
eligibility for discharge--
    (i) Under Sec.  685.206(c);
    (ii) Under Sec.  685.214;
    (iii) Under Sec.  685.215;
    (iv) Under Sec.  685.216;
    (v) Under Sec.  685.217;
    (vi) Under Sec.  685.222; or
    (vii) Due to the borrower's or endorser's (if applicable) 
bankruptcy;
* * * * *

0
25. Section 685.206 is amended by revising paragraph (c) to read as 
follows:


Sec.  685.206  Borrower responsibilities and defenses.

* * * * *
    (c) Borrower defenses. (1) For loans first disbursed prior to July 
1, 2017, the borrower may assert a borrower defense under this 
paragraph. A ``borrower defense'' refers to any act or omission of the 
school attended by the student that relates to the making of the loan 
for enrollment at the school or the provision of educational services 
for which the loan was provided that would give rise to a cause of 
action against the school under applicable State law, and includes one 
or both of the following:
    (i) A defense to repayment of amounts owed to the Secretary on a 
Direct Loan, in whole or in part.
    (ii) A claim to recover amounts previously collected by the 
Secretary on the Direct Loan, in whole or in part.
    (2) The order of objections for defaulted Direct Loans are as 
described in Sec.  685.222(a)(6). A borrower defense claim under this 
section must be asserted, and will be resolved, under the procedures in 
Sec.  685.222(e) to (k).
    (3) For an approved borrower defense under this section, except as 
provided in paragraph (c)(4) of this section, the Secretary may 
initiate an appropriate proceeding to collect from the school whose act 
or omission resulted in the borrower defense the amount of relief 
arising from the borrower defense, within the later of--
    (i) Three years from the end of the last award year in which the 
student attended the institution; or
    (ii) The limitation period that State law would apply to an action 
by the borrower to recover on the cause of action on which the borrower 
defense is based.
    (4) The Secretary may initiate a proceeding to collect at any time 
if the

[[Page 76081]]

institution received notice of the claim before the end of the later of 
the periods described in paragraph (c)(3) of this section. For purposes 
of this paragraph, notice includes receipt of--
    (i) Actual notice from the borrower, from a representative of the 
borrower, or from the Department;
    (ii) A class action complaint asserting relief for a class that may 
include the borrower; and
    (iii) Written notice, including a civil investigative demand or 
other written demand for information, from a Federal or State agency 
that has power to initiate an investigation into conduct of the school 
relating to specific programs, periods, or practices that may have 
affected the borrower.
* * * * *


Sec.  685.209  [Amended]

0
26. Section 685.209 is amended:
0
A. In paragraph (a)(1)(ii), by adding ``, for purposes of determining 
whether a borrower has a partial financial hardship in accordance with 
paragraph (a)(1)(v) of this section or adjusting a borrower's monthly 
payment amount in accordance with paragraph (a)(2)(ii) of this 
section,'' after the words ``Eligible loan''.
0
B. In paragraph (c)(1)(ii), by adding ``, for purposes of adjusting a 
borrower's monthly payment amount in accordance with paragraph 
(c)(2)(ii) of this section,'' after the words ``Eligible loan''.
0
C. In paragraph (c)(2)(ii)(B) introductory text, by removing the word 
``Both'' and adding in its place the words ``Except in the case of a 
married borrower filing separately whose spouse's income is excluded in 
accordance with paragraph (c)(1)(i)(A) or (B) of this section, both''.
0
D. In paragraph (c)(2)(v), by removing the words ``or the Secretary 
determines the borrower does not have a partial financial hardship''.
0
E. In paragraph (c)(4)(iii)(B), by removing the citations ``(c)(2)(iv), 
(c)(4)(v), and (c)(4)(vi)'' and adding, in their place, the citations 
``(c)(2)(iv) and (c)(4)(v)''.

0
27. Section 685.212 is amended by revising paragraphs (a)(1) and (2) 
and adding paragraph (k) to read as follows:


Sec.  685.212  Discharge of a loan obligation.

    (a) Death. (1) If a borrower (or a student on whose behalf a parent 
borrowed a Direct PLUS Loan) dies, the Secretary discharges the 
obligation of the borrower and any endorser to make any further 
payments on the loan based on--
    (i) An original or certified copy of the death certificate;
    (ii) An accurate and complete photocopy of the original or 
certified copy of the death certificate;
    (iii) An accurate and complete original or certified copy of the 
death certificate that is scanned and submitted electronically or sent 
by facsimile transmission; or
    (iv) Verification of the borrower's or student's death through an 
authoritative Federal or State electronic database approved for use by 
the Secretary.
    (2) Under exceptional circumstances and on a case-by-case basis, 
the Secretary discharges a loan based upon other reliable documentation 
of the borrower's or student's death that is acceptable to the 
Secretary.
* * * * *
    (k) Borrower defenses. (1) If a borrower defense is approved under 
Sec.  685.206(c) or Sec.  685.222--
    (i) The Secretary discharges the obligation of the borrower in 
whole or in part in accordance with the procedures in Sec. Sec.  
685.206(c) and 685.222, respectively; and
    (ii) The Secretary returns to the borrower payments made by the 
borrower or otherwise recovered on the loan that exceed the amount owed 
on that portion of the loan not discharged, if the borrower asserted 
the claim not later than--
    (A) For a claim subject to Sec.  685.206(c), the limitation period 
under applicable law to the claim on which relief was granted; or
    (B) For a claim subject to Sec.  685.222, the limitation period in 
Sec.  685.222(b), (c), or (d), as applicable.
    (2) In the case of a Direct Consolidation Loan, a borrower may 
assert a borrower defense under Sec.  685.206(c) or Sec.  685.222 with 
respect to a Direct Loan, FFEL Program Loan, Federal Perkins Loan, 
Health Professions Student Loan, Loan for Disadvantaged Students under 
subpart II of part A of title VII of the Public Health Service Act, 
Health Education Assistance Loan, or Nursing Loan made under part E of 
the Public Health Service Act that was repaid by the Direct 
Consolidation Loan.
    (i) The Secretary considers a borrower defense claim asserted on a 
Direct Consolidation Loan by determining--
    (A) Whether the act or omission of the school with regard to the 
loan described in paragraph (k)(2) of this section, other than a Direct 
Subsidized, Unsubsidized, or PLUS Loan, constitutes a borrower defense 
under Sec.  685.206(c), for a Direct Consolidation Loan made before 
July 1, 2017, or under Sec.  685.222, for a Direct Consolidation Loan 
made on or after July 1, 2017; or
    (B) Whether the act or omission of the school with regard to a 
Direct Subsidized, Unsubsidized, or PLUS Loan made on after July 1, 
2017 that was paid off by the Direct Consolidation Loan, constitutes a 
borrower defense under Sec.  685.222.
    (ii) If the borrower defense is approved, the Secretary discharges 
the appropriate portion of the Direct Consolidation Loan.
    (iii) The Secretary returns to the borrower payments made by the 
borrower or otherwise recovered on the Direct Consolidation Loan that 
exceed the amount owed on that portion of the Direct Consolidation Loan 
not discharged, if the borrower asserted the claim not later than--
    (A) For a claim asserted under Sec.  685.206(c), the limitation 
period under the law applicable to the claim on which relief was 
granted; or
    (B) For a claim asserted under Sec.  685.222, the limitation period 
in Sec.  685.222(b), (c), or (d), as applicable.
    (iv) The Secretary returns to the borrower a payment made by the 
borrower or otherwise recovered on the loan described in paragraph 
(k)(2) of this section only if--
    (A) The payment was made directly to the Secretary on the loan; and
    (B) The borrower proves that the loan to which the payment was 
credited was not legally enforceable under applicable law in the amount 
for which that payment was applied.
* * * * *

0
28. Section 685.214 is amended by:
0
A. Revising paragraphs (c)(2) and (f)(4).
0
B. Redesignating paragraphs (f)(5) and (6) as paragraphs (f)(6) and 
(7), respectively.
0
C. Adding a new paragraph (f)(5).
    The revisions and addition read as follows:


Sec.  685.214  Closed school discharge.

* * * * *
    (c) * * *
    (2) If the Secretary determines, based on information in the 
Secretary's possession, that the borrower qualifies for the discharge 
of a loan under this section, the Secretary--
    (i) May discharge the loan without an application from the 
borrower; and
    (ii) With respect to schools that closed on or after November 1, 
2013, will discharge the loan without an application from the borrower 
if the borrower did not subsequently re-enroll in any title IV-eligible 
institution within a period of three years from the date the school 
closed.
* * * * *

[[Page 76082]]

    (f) * * *
    (4) If a borrower fails to submit the application described in 
paragraph (c) of this section within 60 days of the Secretary's 
providing the discharge application, the Secretary resumes collection 
and grants forbearance of principal and interest for the period in 
which collection activity was suspended. The Secretary may capitalize 
any interest accrued and not paid during that period.
    (5) Upon resuming collection on any affected loan, the Secretary 
provides the borrower another discharge application and an explanation 
of the requirements and procedures for obtaining a discharge.
* * * * *

0
29. Section 685.215 is amended by:
0
A. Revising paragraph (a)(1).
0
B. Revising paragraph (c) introductory text.
0
C. Revising paragraph (c)(1).
0
D. Redesignating paragraphs (c)(2) through (7) as paragraphs (c)(3) 
through (8), respectively.
0
E. Adding a new paragraph (c)(2).
0
F. Revising redesignated paragraph (c)(8).
0
G. Revising paragraph (d).
    The revisions and addition read as follows:


Sec.  685.215  Discharge for false certification of student eligibility 
or unauthorized payment.

    (a) Basis for discharge--(1) False certification. The Secretary 
discharges a borrower's (and any endorser's) obligation to repay a 
Direct Loan in accordance with the provisions of this section if a 
school falsely certifies the eligibility of the borrower (or the 
student on whose behalf a parent borrowed) to receive the proceeds of a 
Direct Loan. The Secretary considers a student's eligibility to borrow 
to have been falsely certified by the school if the school--
    (i) Certified the eligibility of a student who--
    (A) Reported not having a high school diploma or its equivalent; 
and
    (B) Did not satisfy the alternative to graduation from high school 
requirements under section 484(d) of the Act that were in effect at the 
time of certification;
    (ii) Certified the eligibility of a student who is not a high 
school graduate based on--
    (A) A high school graduation status falsified by the school; or
    (B) A high school diploma falsified by the school or a third party 
to which the school referred the borrower;
    (iii) Signed the borrower's name on the loan application or 
promissory note without the borrower's authorization;
    (iv) Certified the eligibility of the student who, because of a 
physical or mental condition, age, criminal record, or other reason 
accepted by the Secretary, would not meet State requirements for 
employment (in the student's State of residence when the loan was 
originated) in the occupation for which the training program supported 
by the loan was intended; or
    (v) Certified the eligibility of a student for a Direct Loan as a 
result of the crime of identity theft committed against the individual, 
as that crime is defined in paragraph (c)(5)(ii) of this section.
* * * * *
    (c) Borrower qualification for discharge. To qualify for discharge 
under this section, the borrower must submit to the Secretary an 
application for discharge on a form approved by the Secretary. The 
application need not be notarized but must be made by the borrower 
under penalty of perjury; and in the application, the borrower's 
responses must demonstrate to the satisfaction of the Secretary that 
the requirements in paragraph (c)(1) through (7) of this section have 
been met. If the Secretary determines the application does not meet the 
requirements, the Secretary notifies the applicant and explains why the 
application does not meet the requirements.
    (1) High school diploma or equivalent. In the case of a borrower 
requesting a discharge based on not having had a high school diploma 
and not having met the alternative to graduation from high school 
eligibility requirements under section 484(d) of the Act applicable at 
the time the loan was originated, and the school or a third party to 
which the school referred the borrower falsified the student's high 
school diploma, the borrower must state in the application that the 
borrower (or the student on whose behalf a parent received a PLUS 
loan)--
    (i) Reported not having a valid high school diploma or its 
equivalent at the time the loan was certified; and
    (ii) Did not satisfy the alternative to graduation from high school 
statutory or regulatory eligibility requirements identified on the 
application form and applicable at the time the institution certified 
the loan.
    (2) Disqualifying condition. In the case of a borrower requesting a 
discharge based on a condition that would disqualify the borrower from 
employment in the occupation that the training program for which the 
borrower received the loan was intended, the borrower must state in the 
application that the borrower (or student for whom a parent received a 
PLUS loan)--
    (i) Did not meet State requirements for employment (in the 
student's State of residence) in the occupation that the training 
program for which the borrower received the loan was intended because 
of a physical or mental condition, age, criminal record, or other 
reason accepted by the Secretary.
    (ii) [Reserved]
* * * * *
    (8) Discharge without an application. The Secretary discharges all 
or part of a loan as appropriate under this section without an 
application from the borrower if the Secretary determines, based on 
information in the Secretary's possession, that the borrower qualifies 
for a discharge. Such information includes, but is not limited to, 
evidence that the school has falsified the Satisfactory Academic 
Progress of its students, as described in Sec.  668.34.
    (d) Discharge procedures. (1) If the Secretary determines that a 
borrower's Direct Loan may be eligible for a discharge under this 
section, the Secretary provides the borrower an application and an 
explanation of the qualifications and procedures for obtaining a 
discharge. The Secretary also promptly suspends any efforts to collect 
from the borrower on any affected loan. The Secretary may continue to 
receive borrower payments.
    (2) If the borrower fails to submit the application described in 
paragraph (c) of this section within 60 days of the Secretary's 
providing the application, the Secretary resumes collection and grants 
forbearance of principal and interest for the period in which 
collection activity was suspended. The Secretary may capitalize any 
interest accrued and not paid during that period.
    (3) If the borrower submits the application described in paragraph 
(c) of this section, the Secretary determines whether the available 
evidence supports the claim for discharge. Available evidence includes 
evidence provided by the borrower and any other relevant information 
from the Secretary's records and gathered by the Secretary from other 
sources, including guaranty agencies, other Federal agencies, State 
authorities, test publishers, independent test administrators, school 
records, and cognizant accrediting associations. The Secretary issues a 
decision that explains the reasons for any adverse determination on the 
application, describes the evidence on which the decision was made, and 
provides the borrower, upon request, copies of the evidence. The 
Secretary considers any response from the borrower and any additional 
information from the borrower, and notifies the borrower whether the 
determination is changed.

[[Page 76083]]

    (4) If the Secretary determines that the borrower meets the 
applicable requirements for a discharge under paragraph (c) of this 
section, the Secretary notifies the borrower in writing of that 
determination.
    (5) If the Secretary determines that the borrower does not qualify 
for a discharge, the Secretary notifies the borrower in writing of that 
determination and the reasons for the determination.
* * * * *


Sec.  685.220  [Amended]

0
30. Section 685.220 is amended by:
0
A. Removing the words ``subpart II of part B'' from paragraph (b)(21) 
and adding in their place the words ``part E''.
0
B. Removing paragraph (d)(1)(i).
0
C. Redesignating paragraph (d)(1)(ii) and (iii) as paragraphs (d)(1)(i) 
and (ii).

0
31. Section 685.222 is added to subpart B to read as follows:


Sec.  685.222  Borrower defenses.

    (a) General. (1) For loans first disbursed prior to July 1, 2017, a 
borrower asserts and the Secretary considers a borrower defense in 
accordance with the provisions of Sec.  685.206(c), unless otherwise 
noted in Sec.  685.206(c).
    (2) For loans first disbursed on or after July 1, 2017, a borrower 
asserts and the Secretary considers a borrower defense in accordance 
with this section. To establish a borrower defense under this section, 
a preponderance of the evidence must show that the borrower has a 
borrower defense that meets the requirements of this section.
    (3) A violation by the school of an eligibility or compliance 
requirement in the Act or its implementing regulations is not a basis 
for a borrower defense under either this section or Sec.  685.206(c) 
unless the violation would otherwise constitute a basis for a borrower 
defense under this section or Sec.  685.206(c), as applicable.
    (4) For the purposes of this section and Sec.  685.206(c), 
``borrower'' means--
    (i) The borrower; and
    (ii) In the case of a Direct PLUS Loan, any endorsers, and for a 
Direct PLUS Loan made to a parent, the student on whose behalf the 
parent borrowed.
    (5) For the purposes of this section and Sec.  685.206(c), a 
``borrower defense'' refers to an act or omission of the school 
attended by the student that relates to the making of a Direct Loan for 
enrollment at the school or the provision of educational services for 
which the loan was provided, and includes one or both of the following:
    (i) A defense to repayment of amounts owed to the Secretary on a 
Direct Loan, in whole or in part; and
    (ii) A right to recover amounts previously collected by the 
Secretary on the Direct Loan, in whole or in part.
    (6) If the borrower asserts both a borrower defense and any other 
objection to an action of the Secretary with regard to that Direct 
Loan, the order in which the Secretary will consider objections, 
including a borrower defense, will be determined as appropriate under 
the circumstances.
    (b) Judgment against the school. The borrower has a borrower 
defense if the borrower, whether as an individual or as a member of a 
class, or a governmental agency, has obtained against the school a 
nondefault, favorable contested judgment based on State or Federal law 
in a court or administrative tribunal of competent jurisdiction. A 
borrower may assert a borrower defense under this paragraph at any 
time.
    (c) Breach of contract by the school. The borrower has a borrower 
defense if the school the borrower received the Direct Loan to attend 
failed to perform its obligations under the terms of a contract with 
the student. A borrower may assert a defense to repayment of amounts 
owed to the Secretary under this paragraph at any time after the breach 
by the school of its contract with the student. A borrower may assert a 
right to recover amounts previously collected by the Secretary under 
this paragraph not later than six years after the breach by the school 
of its contract with the student.
    (d) Substantial misrepresentation by the school. (1) A borrower has 
a borrower defense if the school or any of its representatives, or any 
institution, organization, or person with whom the school has an 
agreement to provide educational programs, or to provide marketing, 
advertising, recruiting, or admissions services, made a substantial 
misrepresentation in accordance with 34 CFR part 668, subpart F, that 
the borrower reasonably relied on to the borrower's detriment when the 
borrower decided to attend, or to continue attending, the school or 
decided to take out a Direct Loan. A borrower may assert, at any time, 
a defense to repayment under this paragraph (d) of amounts owed to the 
Secretary. A borrower may assert a claim under this paragraph (d) to 
recover funds previously collected by the Secretary not later than six 
years after the borrower discovers, or reasonably could have 
discovered, the information constituting the substantial 
misrepresentation.
    (2) For the purposes of this section, a designated Department 
official pursuant to paragraph (e) of this section or a hearing 
official pursuant to paragraph (f), (g), or (h) of this section may 
consider, as evidence supporting the reasonableness of a borrower's 
reliance on a misrepresentation, whether the school or any of the other 
parties described in paragraph (d)(1) engaged in conduct such as, but 
not limited to:
    (i) Demanding that the borrower make enrollment or loan-related 
decisions immediately;
    (ii) Placing an unreasonable emphasis on unfavorable consequences 
of delay;
    (iii) Discouraging the borrower from consulting an adviser, a 
family member, or other resource;
    (iv) Failing to respond to the borrower's requests for more 
information including about the cost of the program and the nature of 
any financial aid; or
    (v) Otherwise unreasonably pressuring the borrower or taking 
advantage of the borrower's distress or lack of knowledge or 
sophistication.
    (e) Procedure for an individual borrower. (1) To assert a borrower 
defense under this section, an individual borrower must--
    (i) Submit an application to the Secretary, on a form approved by 
the Secretary--
    (A) Certifying that the borrower received the proceeds of a loan, 
in whole or in part, to attend the named school;
    (B) Providing evidence that supports the borrower defense; and
    (C) Indicating whether the borrower has made a claim with respect 
to the information underlying the borrower defense with any third 
party, such as the holder of a performance bond or a tuition recovery 
program, and, if so, the amount of any payment received by the borrower 
or credited to the borrower's loan obligation; and
    (ii) Provide any other information or supporting documentation 
reasonably requested by the Secretary.
    (2) Upon receipt of a borrower's application, the Secretary--
    (i) If the borrower is not in default on the loan for which a 
borrower defense has been asserted, grants forbearance and--
    (A) Notifies the borrower of the option to decline the forbearance 
and to continue making payments on the loan; and
    (B) Provides the borrower with information about the availability 
of the income-contingent repayment plans under Sec.  685.209 and the 
income-based repayment plan under Sec.  685.221; or

[[Page 76084]]

    (ii) If the borrower is in default on the loan for which a borrower 
defense has been asserted--
    (A) Suspends collection activity on the loan until the Secretary 
issues a decision on the borrower's claim;
    (B) Notifies the borrower of the suspension of collection activity 
and explains that collection activity will resume if the Secretary 
determines that the borrower does not qualify for a full discharge; and
    (C) Notifies the borrower of the option to continue making payments 
under a rehabilitation agreement or other repayment agreement on the 
defaulted loan.
    (3) The Secretary designates a Department official to review the 
borrower's application to determine whether the application states a 
basis for a borrower defense, and resolves the claim through a fact-
finding process conducted by the Department official.
    (i) As part of the fact-finding process, the Department official 
notifies the school of the borrower defense application and considers 
any evidence or argument presented by the borrower and also any 
additional information, including--
    (A) Department records;
    (B) Any response or submissions from the school; and
    (C) Any additional information or argument that may be obtained by 
the Department official.
    (ii) Upon the borrower's request, the Department official 
identifies to the borrower the records the Department official 
considers relevant to the borrower defense. The Secretary provides to 
the borrower any of the identified records upon reasonable request of 
the borrower.
    (4) At the conclusion of the fact-finding process, the Department 
official issues a written decision as follows:
    (i) If the Department official approves the borrower defense in 
full or in part, the Department official notifies the borrower in 
writing of that determination and of the relief provided as described 
in paragraph (i) of this section.
    (ii) If the Department official denies the borrower defense in full 
or in part, the Department official notifies the borrower of the 
reasons for the denial, the evidence that was relied upon, any portion 
of the loan that is due and payable to the Secretary, and whether the 
Secretary will reimburse any amounts previously collected, and informs 
the borrower that if any balance remains on the loan, the loan will 
return to its status prior to the borrower's submission of the 
application. The Department official also informs the borrower of the 
opportunity to request reconsideration of the claim based on new 
evidence pursuant to paragraph (e)(5)(i) of this section.
    (5) The decision of the Department official is final as to the 
merits of the claim and any relief that may be granted on the claim. 
Notwithstanding the foregoing--
    (i) If the borrower defense is denied in full or in part, the 
borrower may request that the Secretary reconsider the borrower defense 
upon the identification of new evidence in support of the borrower's 
claim. ``New evidence'' is relevant evidence that the borrower did not 
previously provide and that was not identified in the final decision as 
evidence that was relied upon for the final decision. If accepted for 
reconsideration by the Secretary, the Secretary follows the procedure 
in paragraph (e)(2) of this section for granting forbearance and for 
defaulted loans; and
    (ii) The Secretary may reopen a borrower defense application at any 
time to consider evidence that was not considered in making the 
previous decision. If a borrower defense application is reopened by the 
Secretary, the Secretary follows the procedure paragraph (e)(2) of this 
section for granting forbearance and for defaulted loans.
    (6) The Secretary may consolidate applications filed under this 
paragraph (e) that have common facts and claims, and resolve the 
borrowers' borrower defense claims as provided in paragraphs (f), (g), 
and (h) of this section.
    (7) The Secretary may initiate a proceeding to collect from the 
school the amount of relief resulting from a borrower defense under 
this section--
    (i) Within the six-year period applicable to the borrower defense 
under paragraph (c) or (d) of this section;
    (ii) At any time, for a borrower defense under paragraph (b) of 
this section; or
    (iii) At any time if during the period described in paragraph 
(e)(7)(i) of this section, the institution received notice of the 
claim. For purposes of this paragraph, notice includes receipt of--
    (A) Actual notice from the borrower, a representative of the 
borrower, or the Department of a claim, including notice of an 
application filed pursuant to this section or Sec.  685.206(c);
    (B) A class action complaint asserting relief for a class that may 
include the borrower for underlying facts that may form the basis of a 
claim under this section or Sec.  685.206(c);
    (C) Written notice, including a civil investigative demand or other 
written demand for information, from a Federal or State agency that has 
power to initiate an investigation into conduct of the school relating 
to specific programs, periods, or practices that may have affected the 
borrower, for underlying facts that may form the basis of a claim under 
this section or Sec.  685.206(c).
    (f) Group process for borrower defense, generally. (1) Upon 
consideration of factors including, but not limited to, common facts 
and claims, fiscal impact, and the promotion of compliance by the 
school or other title IV, HEA program participant, the Secretary may 
initiate a process to determine whether a group of borrowers, 
identified by the Secretary, has a borrower defense.
    (i) The members of the group may be identified by the Secretary 
from individually filed applications pursuant to paragraph (e)(6) of 
this section or from any other source.
    (ii) If the Secretary determines that there are common facts and 
claims that apply to borrowers who have not filed an application under 
paragraph (e) of this section, the Secretary may identify such 
borrowers as members of a group.
    (2) Upon the identification of a group of borrowers under paragraph 
(f)(1) of this section, the Secretary--
    (i) Designates a Department official to present the group's claim 
in the fact-finding process described in paragraph (g) or (h) of this 
section, as applicable;
    (ii) Provides each identified member of the group with notice that 
allows the borrower to opt out of the proceeding;
    (iii) If identified members of the group are borrowers who have not 
filed an application under paragraph (f)(1)(ii) of this section, 
follows the procedures in paragraph (e)(2) of this section for granting 
forbearance and for defaulted loans for such identified members of the 
group, unless an opt-out by such a member of the group is received; and
    (iv) Notifies the school of the basis of the group's borrower 
defense, the initiation of the fact-finding process described in 
paragraph (g) or (h) of this section, and of any procedure by which the 
school may request records and respond. No notice will be provided if 
notice is impossible or irrelevant due to a school's closure.
    (3) For a group of borrowers identified by the Secretary, for which 
the Secretary determines that there may be a borrower defense under 
paragraph (d) of this section based upon a substantial 
misrepresentation that has been widely disseminated, there is a 
rebuttable presumption that each member

[[Page 76085]]

reasonably relied on the misrepresentation.
    (g) Procedures for group process for borrower defenses with respect 
to loans made to attend a closed school. For groups identified by the 
Secretary under paragraph (f) of this section, for which the borrower 
defense is asserted with respect to a Direct Loan to attend a school 
that has closed and has provided no financial protection currently 
available to the Secretary from which to recover any losses arising 
from borrower defenses, and for which there is no appropriate entity 
from which the Secretary can otherwise practicably recover such 
losses--
    (1) A hearing official resolves the borrower defense through a 
fact-finding process. As part of the fact-finding process, the hearing 
official considers any evidence and argument presented by the 
Department official on behalf of the group and, as necessary to 
determine any claims at issue, on behalf of individual members of the 
group. The hearing official also considers any additional information 
the Department official considers necessary, including any Department 
records or response from the school or a person affiliated with the 
school as described in Sec.  668.174(b), if practicable. The hearing 
official issues a written decision as follows:
    (i) If the hearing official approves the borrower defense in full 
or in part, the written decision states that determination and the 
relief provided on the basis of that claim as determined under 
paragraph (i) of this section.
    (ii) If the hearing official denies the borrower defense in full or 
in part, the written decision states the reasons for the denial, the 
evidence that was relied upon, the portion of the loans that are due 
and payable to the Secretary, and whether reimbursement of amounts 
previously collected is granted, and informs the borrowers that if any 
balance remains on the loan, the loan will return to its status prior 
to the group claim process.
    (iii) The Secretary provides copies of the written decision to the 
members of the group and, as practicable, to the school.
    (2) The decision of the hearing official is final as to the merits 
of the group borrower defense and any relief that may be granted on the 
group claim.
    (3) After a final decision has been issued, if relief for the group 
has been denied in full or in part pursuant to paragraph (g)(1)(ii) of 
this section, an individual borrower may file a claim for relief 
pursuant to paragraph (e)(5)(i) of this section.
    (4) The Secretary may reopen a borrower defense application at any 
time to consider evidence that was not considered in making the 
previous decision. If a borrower defense application is reopened by the 
Secretary, the Secretary follows the procedure in paragraph (e)(2) of 
this section for granting forbearance and for defaulted loans.
    (h) Procedures for group process for borrower defenses with respect 
to loans made to attend an open school. For groups identified by the 
Secretary under paragraph (f) of this section, for which the borrower 
defense is asserted with respect to Direct Loans to attend a school 
that is not covered by paragraph (g) of this section, the claim is 
resolved in accordance with the procedures in this paragraph (h).
    (1) A hearing official resolves the borrower defense and determines 
any liability of the school through a fact-finding process. As part of 
the fact-finding process, the hearing official considers any evidence 
and argument presented by the school and the Department official on 
behalf of the group and, as necessary to determine any claims at issue, 
on behalf of individual members of the group. The hearing official 
issues a written decision as follows:
    (i) If the hearing official approves the borrower defense in full 
or in part, the written decision establishes the basis for the 
determination, notifies the members of the group of the relief as 
described in paragraph (i) of this section, and notifies the school of 
any liability to the Secretary for the amounts discharged and 
reimbursed.
    (ii) If the hearing official denies the borrower defense for the 
group in full or in part, the written decision states the reasons for 
the denial, the evidence that was relied upon, the portion of the loans 
that are due and payable to the Secretary, and whether reimbursement of 
amounts previously collected is granted, and informs the borrowers that 
their loans will return to their statuses prior to the group borrower 
defense process. The decision notifies the school of any liability to 
the Secretary for any amounts discharged or reimbursed.
    (iii) The Secretary provides copies of the written decision to the 
members of the group, the Department official, and the school.
    (2) The decision of the hearing official becomes final as to the 
merits of the group borrower defense and any relief that may be granted 
on the group borrower defense within 30 days after the decision is 
issued and received by the Department official and the school unless, 
within that 30-day period, the school or the Department official 
appeals the decision to the Secretary. In the case of an appeal--
    (i) The decision of the hearing official does not take effect 
pending the appeal; and
    (ii) The Secretary renders a final decision.
    (3) After a final decision has been issued, if relief for the group 
has been denied in full or in part pursuant to paragraph (h)(1)(ii) of 
this section, an individual borrower may file a claim for relief 
pursuant to paragraph (e)(5)(i) of this section.
    (4) The Secretary may reopen a borrower defense application at any 
time to consider evidence that was not considered in making the 
previous decision. If a borrower defense application is reopened by the 
Secretary, the Secretary follows the procedure in paragraph (e)(2) of 
this section for granting forbearance and for defaulted loans.
    (5)(i) The Secretary collects from the school any liability to the 
Secretary for any amounts discharged or reimbursed to borrowers under 
this paragraph (h).
    (ii) For a borrower defense under paragraph (b) of this section, 
the Secretary may initiate a proceeding to collect at any time.
    (iii) For a borrower defense under paragraph (c) or (d) of this 
section, the Secretary may initiate a proceeding to collect within the 
limitation period that would apply to the borrower defense, provided 
that the Secretary may bring an action to collect at any time if, 
within the limitation period, the school received notice of the 
borrower's borrower defense claim. For purposes of this paragraph, the 
school receives notice of the borrower's claim by receipt of--
    (A) Actual notice of the claim from the borrower, a representative 
of the borrower, or the Department, including notice of an application 
filed pursuant to this section or Sec.  685.206(c);
    (B) A class action complaint asserting relief for a class that may 
include the borrower for underlying facts that may form the basis of a 
claim under this section or Sec.  685.206(c); or
    (C) Written notice, including a civil investigative demand or other 
written demand for information, from a Federal or State agency that has 
power to initiate an investigation into conduct of the school relating 
to specific programs, periods, or practices that may have affected the 
borrower, of underlying facts that may form the basis of a claim under 
this section or Sec.  685.206(c).
    (i) Relief. If a borrower defense is approved under the procedures 
in

[[Page 76086]]

paragraph (e), (g), or (h) of this section, the following procedures 
apply:
    (1) The Department official or the hearing official deciding the 
claim determines the appropriate amount of relief to award the 
borrower, which may be a discharge of all amounts owed to the Secretary 
on the loan at issue and may include the recovery of amounts previously 
collected by the Secretary on the loan, or some lesser amount.
    (2) For a borrower defense brought on the basis of--
    (i) A substantial misrepresentation, the Department official or the 
hearing official will factor the borrower's cost of attendance to 
attend the school, as well as the value of the education the borrower 
received, the value of the education that a reasonable borrower in the 
borrower's circumstances would have received, and/or the value of the 
education the borrower should have expected given the information 
provided by the institution, into the determination of appropriate 
relief. A borrower may be granted full, partial, or no relief. Value 
will be assessed in a manner that is reasonable and practicable. In 
addition, the Department official or the hearing official deciding the 
claim may consider any other relevant factors;
    (ii) A judgment against the school--
    (A) Where the judgment awards specific financial relief, relief 
will be the amount of the judgment that remains unsatisfied, subject to 
the limitation provided for in Sec.  685.222(i)(8) and any other 
reasonable considerations; and
    (B) Where the judgment does not award specific financial relief, 
the Department will rely on the holding of the case and applicable law 
to monetize the judgment; and
    (iii) A breach of contract, relief will be determined according to 
the common law of contracts, subject to the limitation provided for in 
Sec.  685.222(i)(8) and any other reasonable considerations.
    (3) In a fact-finding process brought against an open school under 
paragraph (h) of this section on the basis of a substantial 
misrepresentation, the school has the burden of proof as to any value 
of the education.
    (4) In determining the relief, the Department official or the 
hearing official deciding the claim may consider--
    (i) Information derived from a sample of borrowers from the group 
when calculating relief for a group of borrowers; and
    (ii) The examples in Appendix A to this subpart.
    (5) In the written decision described in paragraphs (e), (g), and 
(h) of this section, the designated Department official or hearing 
official deciding the claim notifies the borrower of the relief 
provided and--
    (i) Specifies the relief determination;
    (ii) Advises that there may be tax implications; and
    (iii) Advises the borrower of the requirements to file a request 
for reconsideration upon the identification of new evidence.
    (6) Consistent with the determination of relief under paragraph 
(i)(1) of this section, the Secretary discharges the borrower's 
obligation to repay all or part of the loan and associated costs and 
fees that the borrower would otherwise be obligated to pay and, if 
applicable, reimburses the borrower for amounts paid toward the loan 
voluntarily or through enforced collection.
    (7) The Department official or the hearing official deciding the 
case, or the Secretary as applicable, affords the borrower such further 
relief as appropriate under the circumstances. Such further relief 
includes, but is not limited to, one or both of the following:
    (i) Determining that the borrower is not in default on the loan and 
is eligible to receive assistance under title IV of the Act.
    (ii) Updating reports to consumer reporting agencies to which the 
Secretary previously made adverse credit reports with regard to the 
borrower's Direct Loan.
    (8) The total amount of relief granted with respect to a borrower 
defense cannot exceed the amount of the loan and any associated costs 
and fees and will be reduced by the amount of any refund, 
reimbursement, indemnification, restitution, compensatory damages, 
settlement, debt forgiveness, discharge, cancellation, compromise, or 
any other financial benefit received by, or on behalf of, the borrower 
that was related to the borrower defense. The relief to the borrower 
may not include non-pecuniary damages such as inconvenience, 
aggravation, emotional distress, or punitive damages.
    (j) Cooperation by the borrower. To obtain relief under this 
section, a borrower must reasonably cooperate with the Secretary in any 
proceeding under paragraph (e), (g), or (h) of this section. The 
Secretary may revoke any relief granted to a borrower who fails to 
satisfy his or her obligations under this paragraph (j).
    (k) Transfer to the Secretary of the borrower's right of recovery 
against third parties. (1) Upon the granting of any relief under this 
section, the borrower is deemed to have assigned to, and relinquished 
in favor of, the Secretary any right to a loan refund (up to the amount 
discharged) that the borrower may have by contract or applicable law 
with respect to the loan or the contract for educational services for 
which the loan was received, against the school, its principals, its 
affiliates, and their successors, its sureties, and any private fund. 
If the borrower asserts a claim to, and recovers from, a public fund, 
the Secretary may reinstate the borrower's obligation to repay on the 
loan an amount based on the amount recovered from the public fund, if 
the Secretary determines that the borrower's recovery from the public 
fund was based on the same borrower defense and for the same loan for 
which the discharge was granted under this section.
    (2) The provisions of this paragraph (k) apply notwithstanding any 
provision of State law that would otherwise restrict transfer of those 
rights by the borrower, limit or prevent a transferee from exercising 
those rights, or establish procedures or a scheme of distribution that 
would prejudice the Secretary's ability to recover on those rights.
    (3) Nothing in this paragraph (k) limits or forecloses the 
borrower's right to pursue legal and equitable relief against a party 
described in this paragraph (k) for recovery of any portion of a claim 
exceeding that assigned to the Secretary or any other claims arising 
from matters unrelated to the claim on which the loan is discharged.

(Authority: 20 U.S.C. 1087a et seq.; 28 U.S.C. 2401; 31 U.S.C. 3702)



0
32. Section 685.223 is added to subpart B to read as follows:


Sec.  685.223  Severability.

    If any provision of this subpart or its application to any person, 
act, or practice is held invalid, the remainder of the subpart or the 
application of its provisions to any person, act, or practice shall not 
be affected thereby.

(Authority: 20 U.S.C. 1087a et seq.)


0
 33. Appendix A to subpart B of part 685 is added to read as follows:

Appendix A to Subpart B of Part 685--Examples of Borrower Relief

    The Department official or the hearing official deciding a 
borrower defense claim determines the amount of relief to award the 
borrower, which may be a discharge of all amounts owed to the 
Secretary on the loan at issue and may include the recovery of 
amounts previously collected by the Secretary on the loan, or some 
lesser amount. The following are some conceptual examples 
demonstrating relief. The actual relief awarded will be determined 
by the Department official or the hearing official deciding the 
claim, who shall not be bound by these examples.

[[Page 76087]]

    1. A school represents to prospective students, in widely 
disseminated materials, that its educational program will lead to 
employment in an occupation that requires State licensure. The 
program does not in fact meet minimum education requirements to 
enable its graduates to sit for the exam necessary for them to 
obtain licensure. The claims are adjudicated in a group process.
    Appropriate relief: Borrowers who enrolled in this program 
during the time that the misrepresentation was made should receive 
full relief. As a result of the schools' misrepresentation, the 
borrowers cannot work in the occupation in which they reasonably 
expected to work when they enrolled. Accordingly, borrowers received 
limited or no value from this educational program because they did 
not receive the value that they reasonably expected.
    2. A school states to a prospective student that its medical 
assisting program has a faculty composed of skilled nurses and 
physicians and offers internships at a local hospital. The borrower 
enrolls in the school in reliance on that statement. In fact, none 
of the teachers at the school other than the Director is a nurse or 
physician. The school has no internship program. The teachers at the 
school are not qualified to teach medical assisting and the student 
is not qualified for medical assistant jobs based on the education 
received at the school.
    Appropriate relief: This borrower should receive full relief. 
None of the teachers at the school are qualified to teach medical 
assisting, and there was no internship. In contrast to reasonable 
students' expectations, based on information provided by the school, 
the typical borrower received no value from the program.
    3. An individual interested in becoming a registered nurse meets 
with a school's admissions counselor who explains that the school 
does not have a nursing program but that completion of a medical 
assisting program is a prerequisite for any nursing program. Based 
on this information, the borrower enrolls in the school's medical 
assisting program rather than searching for another nursing program, 
believing that completing a medical assisting program is a necessary 
step towards becoming a nurse. After one year in the program, the 
borrower realizes that it is not necessary to become a medical 
assistant before entering a nursing program. The borrower's credits 
are not transferrable to a nursing program.
    Appropriate relief: This borrower should receive full relief. 
Because it is not necessary to become a medical assistant prior to 
entering a nursing program, she has made no progress towards the 
career she sought, and in fact has received an education that cannot 
be used for its intended purpose.
    4. A school tells a prospective student, who is actively seeking 
an education, that the cost of the program will be $20,000. Relying 
on that statement, the borrower enrolls. The student later learns 
the cost for that year was $25,000. There is no evidence of any 
other misrepresentations in the enrollment process or of any 
deficiency in value in the school's education.
    Appropriate relief: This borrower should receive partial relief 
of $5,000. The borrower received precisely the value that she 
expected. The school provides the education that the student was 
seeking but misrepresented the price.
    5. A school represents in its marketing materials that three of 
its undergraduate faculty members in a particular program have 
received the highest award in their field. A borrower choosing among 
two comparable, selective programs enrolls in that program in 
reliance on the representation about its faculty. However, although 
the program otherwise remains the same, the school had failed to 
update the marketing materials to reflect the fact that the award-
winning faculty had left the school.
    Appropriate relief: Although the borrower reasonably relied on a 
misrepresentation about the faculty in deciding to enroll at this 
school, she still received the value that she expected. Therefore, 
no relief is appropriate.
    6. An individual wishes to enroll in a selective, regionally 
accredited liberal arts school. The school gives inflated data to a 
well-regarded school ranking organization regarding the median grade 
point average of recent entrants and also includes that inflated 
data in its own marketing materials. This inflated data raises the 
place of the school in the organization's rankings in independent 
publications. The individual enrolls in the school and graduates. 
Soon after graduating, the individual learns from the news that the 
school falsified admissions data. Notwithstanding this issue, 
degrees from the school continue to serve as effective, well-
regarded liberal arts credentials.
    The Department also determines that the school violated the 
title IV requirement that it not make substantial misrepresentations 
pursuant to 34 CFR 668.71, which constitutes an enforceable 
violation separate and apart from any borrower defense relief.
    Appropriate Relief: The borrower relied on the misrepresentation 
about the admissions data to his detriment, because the 
misrepresentation factored into the borrower's decision to choose 
the school over others. However, the borrower received a selective 
liberal arts education which represents the value that he could 
reasonably expect, and gets no relief.

0
34. Section 685.300 is amended by:
0
A. Redesignating paragraph (b)(11) as paragraph (b)(12).
0
B. Adding a new paragraph (b)(11).
0
C. Adding paragraphs (d) through (i).
    The additions read as follows:


Sec.  685.300  Agreements between an eligible school and the Secretary 
for participation in the Direct Loan Program.

* * * * *
    (b) * * *
    (11) Comply with the provisions of paragraphs (d) through (i) of 
this section regarding student claims and disputes.
* * * * *
    (d) Borrower defense claims in an internal dispute process. The 
school will not compel any student to pursue a complaint based on a 
borrower defense claim through an internal dispute process before the 
student presents the complaint to an accrediting agency or government 
agency authorized to hear the complaint.
    (e) Class action bans. (1) The school will not seek to rely in any 
way on a predispute arbitration agreement or on any other predispute 
agreement with a student who has obtained or benefited from a Direct 
Loan, with respect to any aspect of a class action that is related to a 
borrower defense claim, including to seek a stay or dismissal of 
particular claims or the entire action, unless and until the presiding 
court has ruled that the case may not proceed as a class action and, if 
that ruling may be subject to appellate review on an interlocutory 
basis, the time to seek such review has elapsed or the review has been 
resolved.
    (2) Reliance on a predispute arbitration agreement, or on any other 
predispute agreement, with a student, with respect to any aspect of a 
class action includes, but is not limited to, any of the following:
    (i) Seeking dismissal, deferral, or stay of any aspect of a class 
action.
    (ii) Seeking to exclude a person or persons from a class in a class 
action.
    (iii) Objecting to or seeking a protective order intended to avoid 
responding to discovery in a class action.
    (iv) Filing a claim in arbitration against a student who has filed 
a claim on the same issue in a class action.
    (v) Filing a claim in arbitration against a student who has filed a 
claim on the same issue in a class action after the trial court has 
denied a motion to certify the class but before an appellate court has 
ruled on an interlocutory appeal of that motion, if the time to seek 
such an appeal has not elapsed or the appeal has not been resolved.
    (vi) Filing a claim in arbitration against a student who has filed 
a claim on the same issue in a class action after the trial court in 
that class action has granted a motion to dismiss the claim and, in 
doing so, the court noted that the consumer has leave to refile the 
claim on a class basis, if the time to refile the claim has not 
elapsed.
    (3) Required provisions and notices. (i) The school must include 
the following provision in any agreements with a student recipient of a 
Direct Loan for attendance at the school, or, with respect to a Parent 
PLUS Loan, a student for whom the PLUS loan was obtained, that include 
any agreement regarding predispute arbitration or any other predispute 
agreement addressing class actions and that are entered into after the 
effective date of this regulation: ``We agree that neither we nor 
anyone else will use this agreement to stop you from being part of a 
class action lawsuit in

[[Page 76088]]

court. You may file a class action lawsuit in court or you may be a 
member of a class action lawsuit even if you do not file it. This 
provision applies only to class action claims concerning our acts or 
omissions regarding the making of the Direct Loan or the provision by 
us of educational services for which the Direct Loan was obtained. We 
agree that only the court is to decide whether a claim asserted in the 
lawsuit is a claim regarding the making of the Federal Direct Loan or 
the provision of educational services for which the loan was 
obtained.''
    (ii) When a predispute arbitration agreement or any other 
predispute agreement addressing class actions has been entered into 
before the effective date of this regulation and does not contain a 
provision described in paragraph (e)(3)(i) of this section, the school 
must either ensure the agreement is amended to contain the provision 
specified in paragraph (e)(3)(iii)(A) of this section or provide the 
student to whom the agreement applies with the written notice specified 
in paragraph (e)(3)(iii)(B) of this section.
    (iii) The school must ensure the agreement described in paragraph 
(e)(3)(ii) of this section is amended to contain the provision 
specified in paragraph (e)(3)(iii)(A) or must provide the notice 
specified in paragraph (e)(3)(iii)(B) to students no later than the 
exit counseling required under Sec.  685.304(b), or the date on which 
the school files its initial response to a demand for arbitration or 
service of a complaint from a student who has not already been sent a 
notice or amendment.
    (A) Agreement provision. ``We agree that neither we nor anyone else 
who later becomes a party to this agreement will use it to stop you 
from being part of a class action lawsuit in court. You may file a 
class action lawsuit in court or you may be a member of a class action 
lawsuit in court even if you do not file it. This provision applies 
only to class action claims concerning our acts or omissions regarding 
the making of the Federal Direct Loan or the provision by us of 
educational services for which the Federal Direct Loan was obtained. We 
agree that only the court is to decide whether a claim asserted in the 
lawsuit is a claim regarding the making of the Federal Direct Loan or 
the provision of educational services for which the loan was 
obtained.''
    (B) Notice provision. ``We agree not to use any predispute 
agreement to stop you from being part of a class action lawsuit in 
court. You may file a class action lawsuit in court or you may be a 
member of a class action lawsuit even if you do not file it. This 
provision applies only to class action claims concerning our acts or 
omissions regarding the making of the Federal Direct Loan or the 
provision by us of educational services for which the Federal Direct 
Loan was obtained. We agree that only the court is to decide whether a 
claim asserted in the lawsuit is a claim regarding the making of the 
Federal Direct Loan or the provision of educational services for which 
the loan was obtained.''
    (f) Predispute arbitration agreements. (1)(i) The school will not 
enter into a predispute agreement to arbitrate a borrower defense 
claim, or rely in any way on a predispute arbitration agreement with 
respect to any aspect of a borrower defense claim.
    (ii) A student may enter into a voluntary post-dispute arbitration 
agreement with a school to arbitrate a borrower defense claim.
    (2) Reliance on a predispute arbitration agreement with a student 
with respect to any aspect of a borrower defense claim includes, but is 
not limited to, any of the following:
    (i) Seeking dismissal, deferral, or stay of any aspect of a 
judicial action filed by the student, including joinder with others in 
an action;
    (ii) Objecting to or seeking a protective order intended to avoid 
responding to discovery in a judicial action filed by the student; and
    (iii) Filing a claim in arbitration against a student who has filed 
a suit on the same claim.
    (3) Required provisions and notices. (i) The school must include 
the following provision in any predispute arbitration agreements with a 
student recipient of a Direct Loan for attendance at the school, or, 
with respect to a Parent PLUS Loan, a student for whom the PLUS loan 
was obtained, that include any agreement regarding arbitration and that 
are entered into after the effective date of this regulation: ``We 
agree that neither we nor anyone else will use this agreement to stop 
you from bringing a lawsuit concerning our acts or omissions regarding 
the making of the Federal Direct Loan or the provision by us of 
educational services for which the Federal Direct Loan was obtained. 
You may file a lawsuit for such a claim or you may be a member of a 
class action lawsuit for such a claim even if you do not file it. This 
provision does not apply to lawsuits concerning other claims. We agree 
that only the court is to decide whether a claim asserted in the 
lawsuit is a claim regarding the making of the Federal Direct Loan or 
the provision of educational services for which the loan was 
obtained.''
    (ii) When a predispute arbitration agreement has been entered into 
before the effective date of this regulation that did not contain the 
provision specified in paragraph (f)(3)(i) of this section, the school 
must either ensure the agreement is amended to contain the provision 
specified in paragraph (f)(3)(iii)(A) of this section or provide the 
student to whom the agreement applies with the written notice specified 
in paragraph (f)(3)(iii)(B) of this section.
    (iii) The school must ensure the agreement described in paragraph 
(f)(3)(ii) of this section is amended to contain the provision 
specified in paragraph (f)(3)(iii)(A) of this section or must provide 
the notice specified in paragraph (f)(3)(iii)(B) of this section to 
students no later than the exit counseling required under Sec.  
685.304(b), or the date on which the school files its initial response 
to a demand for arbitration or service of a complaint from a student 
who has not already been sent a notice or amendment.
    (A) Agreement provision. ``We agree that neither we nor anyone else 
who later becomes a party to this predispute arbitration agreement will 
use it to stop you from bringing a lawsuit concerning our acts or 
omissions regarding the making of the Federal Direct Loan or the 
provision by us of educational services for which the Federal Direct 
Loan was obtained. You may file a lawsuit for such a claim or you may 
be a member of a class action lawsuit for such a claim even if you do 
not file it. This provision does not apply to other claims. We agree 
that only the court is to decide whether a claim asserted in the 
lawsuit is a claim regarding the making of the Federal Direct Loan or 
the provision of educational services for which the loan was 
obtained.''
    (B) Notice provision. ``We agree not to use any predispute 
arbitration agreement to stop you from bringing a lawsuit concerning 
our acts or omissions regarding the making of the Federal Direct Loan 
or the provision by us of educational services for which the Federal 
Direct Loan was obtained. You may file a lawsuit regarding such a claim 
or you may be a member of a class action lawsuit regarding such a claim 
even if you do not file it. This provision does not apply to any other 
claims. We agree that only the court is to decide whether a claim 
asserted in the lawsuit is a claim regarding the making of the Direct 
Loan or the provision of educational services for which the loan was 
obtained.''
    (g) Submission of arbitral records. (1) A school must submit a copy 
of the

[[Page 76089]]

following records to the Secretary, in the form and manner specified by 
the Secretary, in connection with any claim filed in arbitration by or 
against the school concerning a borrower defense claim:
    (i) The initial claim and any counterclaim.
    (ii) The arbitration agreement filed with the arbitrator or 
arbitration administrator.
    (iii) The judgment or award, if any, issued by the arbitrator or 
arbitration administrator.
    (iv) If an arbitrator or arbitration administrator refuses to 
administer or dismisses a claim due to the school's failure to pay 
required filing or administrative fees, any communication the school 
receives from the arbitrator or arbitration administrator related to 
such a refusal.
    (v) Any communication the school receives from an arbitrator or an 
arbitration administrator related to a determination that a predispute 
arbitration agreement regarding educational services provided by the 
school does not comply with the administrator's fairness principles, 
rules, or similar requirements, if such a determination occurs.
    (2) A school must submit any record required pursuant to paragraph 
(g)(1) of this section within 60 days of filing by the school of any 
such record with the arbitrator or arbitration administrator and within 
60 days of receipt by the school of any such record filed or sent by 
someone other than the school, such as the arbitrator, the arbitration 
administrator, or the student.
    (h) Submission of judicial records. (1) A school must submit a copy 
of the following records to the Secretary, in the form and manner 
specified by the Secretary, in connection with any claim concerning a 
borrower defense claim filed in a lawsuit by the school against the 
student or by any party, including a government agency, against the 
school:
    (i) The complaint and any counterclaim.
    (ii) Any dispositive motion filed by a party to the suit; and
    (iii) The ruling on any dispositive motion and the judgment issued 
by the court.
    (2) A school must submit any record required pursuant to paragraph 
(h)(1) of this section within 30 days of filing or receipt, as 
applicable, of the complaint, answer, or dispositive motion, and within 
30 days of receipt of any ruling on a dispositive motion or a final 
judgment.
    (i) Definitions. For the purposes of paragraphs (d) through (h) of 
this section, the term--
    (1) ``Borrower defense claim'' means a claim that is or could be 
asserted as a borrower defense as defined in Sec.  685.222(a)(5), 
including a claim other than one based on Sec.  685.222(c) or (d) that 
may be asserted under Sec.  685.222(b) if reduced to judgment;
    (2) ``Class action'' means a lawsuit in which one or more parties 
seek class treatment pursuant to Federal Rule of Civil Procedure 23 or 
any State process analogous to Federal Rule of Civil Procedure 23;
    (3) ``Dispositive motion'' means a motion asking for a court order 
that entirely disposes of one or more claims in favor of the party who 
files the motion without need for further court proceedings;
    (4) ``Predispute arbitration agreement'' means any agreement, 
regardless of its form or structure, between a school or a party acting 
on behalf of a school and a student providing for arbitration of any 
future dispute between the parties.
* * * * *

0
35. Section 685.308 is amended by revising paragraph (a) to read as 
follows:


Sec.  685.308  Remedial actions.

    (a) The Secretary collects from the school the amount of the losses 
the Secretary incurs and determines that the institution is liable to 
repay under Sec.  685.206, Sec.  685.214, Sec.  685.215(a)(1)(i), (ii), 
(iii), (iv) or (v), Sec.  685.216, or Sec.  685.222 or that were 
disbursed--
    (1) To an individual, because of an act or omission of the school, 
in amounts that the individual was not eligible to receive; or
    (2) Because of the school's violation of a Federal statute or 
regulation.
* * * * *

0
36. Section 685.310 is added to subpart C to read as follows:


Sec.  685.310  Severability.

    If any provision of this subpart or its application to any person, 
act, or practice is held invalid, the remainder of the subpart or the 
application of its provisions to any person, act, or practice shall not 
be affected thereby.

(Authority: 20 U.S.C. 1087a et seq.)

PART 686--TEACHER EDUCATION ASSISTANCE FOR COLLEGE AND HIGHER 
EDUCATION (TEACH) GRANT PROGRAM

0
37. The authority citation for part 686 continues to read as follows:

    Authority:  20 U.S.C. 1070g, et seq., unless otherwise noted.

0
38. Section 686.42 is amended by revising paragraph (a) to read as 
follows:


Sec.  686.42  Discharge of an agreement to serve.

    (a) Death. (1) If a grant recipient dies, the Secretary discharges 
the obligation to complete the agreement to serve based on--
    (i) An original or certified copy of the death certificate;
    (ii) An accurate and complete photocopy of the original or 
certified copy of the death certificate;
    (iii) An accurate and complete original or certified copy of the 
death certificate that is scanned and submitted electronically or sent 
by facsimile transmission; or
    (iv) Verification of the grant recipient's death through an 
authoritative Federal or State electronic database approved for use by 
the Secretary.
    (2) Under exceptional circumstances and on a case-by-case basis, 
the Secretary discharges the obligation to complete the agreement to 
serve based on other reliable documentation of the grant recipient's 
death that is acceptable to the Secretary.
* * * * *

[FR Doc. 2016-25448 Filed 10-31-16; 8:45 am]
 BILLING CODE 4000-01-P
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.