Privacy Act of 1974; System of Records, 60683-60691 [2016-21218]
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Federal Register / Vol. 81, No. 171 / Friday, September 2, 2016 / Notices
Industries for the Blind, Charlottesville,
VA
Contracting Activity: DOD/Department of the
Navy
Service Type: Order Processing Service
Mandatory for: McGuire Air Force Base, 2786
Mitchell Rd, McGuire AFB, NJ
Mandatory Source(s) of Supply: Bestwork
Industries for the Blind, Inc., Cherry Hill,
NJ
Contracting Activity: Dept of the Air Force,
FA7014 AFDW PK
Service Type: Operation of Postal Service
Center Service
Mandatory for: Seymour-Johnson Air Force
Base, 1630 Martin St, Seymour-Johnson
AFB, NC
Mandatory Source(s) of Supply: Lions
Industries for the Blind, Inc., Kinston,
NC
Contracting Activity: Dept of the Air Force,
FA7014 AFDW PK
Service Type: Janitorial/Custodial Service
Mandatory for: Defense Supply Center
Columbus, 3990 East Broad Street,
Columbus, OH
Contracting Activity: Defense Logistics
Agency Land and Maritime
Service Type: Administrative/General
Support Service
Mandatory for: GSA, Southwest Supply
Center, 819 Taylor Street, Fort Worth, TX
Mandatory Source(s) of Supply: New Mexico
Industries for the Blind (Deleted), Santa
Fe, NM
Contracting Activity: General Services
Administration, FPDS Agency
Coordinator
Service Type: Release of Information Copying
Service
Mandatory for: Veterans Affairs Medical
Center, 421 North Main Street, Leeds,
MA
Mandatory Source(s) of Supply:
Massachusetts Commission for the Blind
Ferguson Industries for the Blind
(Deleted), Malden, MA
Contracting Activity: Department of Veterans
Affairs
Barry S. Lineback,
Director, Business Operations.
[FR Doc. 2016–21207 Filed 9–1–16; 8:45 am]
BILLING CODE 6353–01–P
COMMODITY FUTURES TRADING
COMMISSION
Sunshine Act Meetings
10:00 a.m., Friday,
September 9, 2016.
PLACE: Three Lafayette Centre, 1155 21st
Street NW., Washington, DC, 9th Floor
Commission Conference Room.
STATUS: Closed.
MATTERS TO BE CONSIDERED:
Surveillance, enforcement, and
examinations matters. In the event that
the time, date, or location of this
meeting changes, an announcement of
the change, along with the new time,
mstockstill on DSK3G9T082PROD with NOTICES
TIME AND DATE:
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18:25 Sep 01, 2016
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date, and/or place of the meeting will be
posted on the Commission’s Web site at
https://www.cftc.gov.
CONTACT PERSON FOR MORE INFORMATION:
Christopher Kirkpatrick, 202–418–5964.
Natise Allen,
Executive Assistant.
[FR Doc. 2016–21323 Filed 8–31–16; 4:15 pm]
BILLING CODE 6351–01–P
DEPARTMENT OF EDUCATION
[Docket ID ED–2016–FSA–0044]
Privacy Act of 1974; System of
Records
Federal Student Aid,
Department of Education.
ACTION: Notice of an altered system of
records.
AGENCY:
In accordance with the
Privacy Act of 1974, as amended
(Privacy Act), the Chief Operating
Officer for Federal Student Aid (FSA) of
the U.S. Department of Education (the
Department) publishes this notice to
revise the system of records entitled
‘‘Common Services for Borrowers
(CSB)’’ (18–11–16).
The Department publishes this notice
to supplement the description of the
CSB system to include paper records
obtained from guarantee agencies as part
of the appeal of guarantee agencies’
decisions to the Department and to
revise the CSB system of records as a
result of receiving multiple requests for
documents from Federal, State, local, or
tribal governmental entities seeking to
verify Department contractors’
compliance with consumer protection,
debt collection, financial, and other
applicable statutory, regulatory, or local
requirements. To more easily
accommodate these requests, FSA
proposes to add a new routine use to
allow the Department to make
disclosures to governmental entities at
the Federal, State, or local levels
regarding the practices of Department
contractors who have been provided
with access to the CSB system (e.g.,
Federal Loan servicers, including notfor-profit servicers, the Federal Perkins
Loan servicer, and private collection
agencies) with regards to all aspects of
loans and grants made under title IV of
the Higher Education Act of 1965, as
amended (HEA), in order to permit
these governmental entities to verify the
contractor’s compliance with debt
collection, financial, and other
applicable statutory, regulatory, or local
requirements, thus allowing such
contractors to continue with their
SUMMARY:
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60683
contracted activities for loans and grants
made under title IV of the HEA.
DATES: Submit your comments on this
altered system of records notice on or
before October 3, 2016.
The Department has filed a report
describing the altered system of records
covered by this notice with the Chair of
the Senate Committee on Homeland
Security and Governmental Affairs, the
Chair of the House Committee on
Oversight and Government Reform, and
the Administrator of the Office of
Information and Regulatory Affairs,
Office of Management and Budget
(OMB) on August 22, 2016. This altered
system of records will become effective
on the later date of: (1) The expiration
of the 40-day period for OMB review on
August 22, 2016; or (2) October 3, 2016,
unless the altered system of records
notice needs to be changed as a result
of public comment or OMB review. The
Department will publish any changes to
the altered system of records notice that
result from public comment or OMB
review.
ADDRESSES: Submit your comments
through the Federal eRulemaking Portal
or via postal mail, commercial delivery,
or hand delivery. We will not accept
comments submitted by fax or by email
or those submitted after the comment
period. To ensure that we do not receive
duplicate copies, please submit your
comments only once. In addition, please
include the Docket ID at the top of your
comments.
• Federal eRulemaking Portal: Go to
www.regulations.gov to submit your
comments electronically. Information
on using Regulations.gov, including
instructions for accessing agency
documents, submitting comments, and
viewing the docket, is available on the
site under the ‘‘help’’ tab.
• Postal Mail, Commercial Delivery,
or Hand Delivery: If you mail or deliver
your comments about this altered
system of records, address them to:
William Leith, Director, Program
Management Services, Business
Operations, Federal Student Aid, U.S.
Department of Education, 830 First
Street NE., Union Center Plaza (UCP),
Room 111I1, Washington, DC 20202–
5132.
Privacy Note: The Department’s policy is
to make all comments received from
members of the public available for public
viewing in their entirety on the Federal
eRulemaking Portal at www.regulations.gov.
Therefore, commenters should be careful to
include in their comments only information
that they wish to make publicly available.
Assistance to Individuals with
Disabilities in Reviewing the
Rulemaking Record: On request, we will
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Federal Register / Vol. 81, No. 171 / Friday, September 2, 2016 / Notices
supply an appropriate accommodation
or auxiliary aid to an individual with a
disability who needs assistance to
review the comments or other
documents in the public rulemaking
record for this notice. If you want to
schedule an appointment for this type of
accommodation or auxiliary aid, please
contact the person listed under FOR
FURTHER INFORMATION CONTACT.
FOR FURTHER INFORMATION CONTACT:
William Leith, Director, Program
Management Services, Business
Operations, Federal Student Aid, U.S.
Department of Education, UCP, 830
First Street NE., Room 111I1,
Washington, DC 20202–5132.
Telephone number: (202) 377–3676.
If you use a telecommunications
device for the deaf (TDD) or a text
telephone (TTY), you may call the
Federal Relay Service (FRS), toll free, at
1–800–877–8339.
SUPPLEMENTARY INFORMATION:
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Introduction
The CSB system of records covers
records for all activities that the
Department carries out with regard to
making and servicing Federal title IV,
HEA loans, and collecting or otherwise
resolving obligations owed by an
individual with respect to a Federal title
IV, HEA loan or grant program. The CSB
system contains records of an
individual’s Federal title IV, HEA loans
or grants and of transactions performed
by the Department to carry out the
purposes of this notice.
Authority to collect data to make and
service title IV, HEA loans, and to
otherwise resolve obligations owed by
an individual with respect to a Federal
title IV, HEA grant program, is provided
by titles IV–A, IV–B, IV–D, and IV–E of
the HEA.
The Privacy Act (5 U.S.C. 552a(e)(4)
and (11)) requires Federal agencies to
publish in the Federal Register this
notice of an altered system of records.
The Department’s regulations
implementing the Privacy Act are
contained in part 5b of title 34 of the
Code of Federal Regulations (CFR).
The Privacy Act applies to records
about individuals that contain
individually identifying information
and that are retrieved by a unique
identifier associated with each
individual, such as a name or Social
Security number. The information about
each individual is called a ‘‘record,’’
and the system, whether manual or
computer-based, is called a ‘‘system of
records.’’
Whenever the Department makes a
significant change to an established
system of records, the Privacy Act
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requires the Department to publish a
notice of an altered system of records in
the Federal Register and to prepare and
send a report to the Chair of the
Committee on Oversight and
Government Reform of the House of
Representatives, the Chair of the
Committee on Homeland Security and
Governmental Affairs of the Senate, and
the Administrator of the Office of
Information and Regulatory Affairs,
OMB. These reports are intended to
permit an evaluation of the probable
effect of the proposal on the privacy
rights of individuals.
A change to a system of records is
considered to be a significant change
that must be reported whenever an
agency expands the types or categories
of information maintained, significantly
expands the number, types, or
categories of individuals about whom
records are maintained, changes the
purpose for which the information is
used, changes the equipment
configuration in a way that creates
substantially greater access to the
records, or adds a routine use disclosure
to the system. The CSB system of
records was first published in the
Federal Register on January 23, 2006
(71 FR 3503), and subsequently updated
on September 12, 2014 (79 FR 54685).
This notice will add a new category
of records to the categories of records in
the CSB system. This category will
include records obtained by the
Department as part of the appeal of
guarantee agency decisions. These
records are kept by the Department in
paper form and are not included in any
electronic systems. Including these
records in the CSB system will ensure
the accurate description of the records
used by the Department to carry out
student loan-related activities.
This notice will also add a new
programmatic routine use (1)(r) to allow
the Department to make disclosures to
governmental entities at the Federal,
State, local, or tribal levels regarding the
practices of Department contractors who
have been provided with access to the
CSB system (e.g., Federal Loan
servicers, including not-for-profit
servicers, the Federal Perkins Loan
servicer, and private collection
agencies) with regards to all aspects of
loans and grants made under title IV of
the HEA in order to permit these entities
to verify the contractors’ compliance
with debt collection, financial, and
other applicable statutory, regulatory, or
local requirements, which will allow
such contractors to continue their work
on title IV programs. Before making a
disclosure to these Federal, State, local,
or tribal governmental entities, the
Department will require them to
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maintain Privacy Act safeguards to
protect the security and confidentiality
of the disclosed records.
Accessible Format: Individuals with
disabilities can obtain this document in
an accessible format (e.g., braille, large
print, audiotape, or compact disc) on
request to the person listed under FOR
FURTHER INFORMATION CONTACT.
Electronic Access to This Document:
The official version of this document is
the document published in the Federal
Register. Free Internet access to the
official edition of the Federal Register
and the Code of Federal Regulations is
available via the Federal Digital System
at: www.gpo.gov/fdsys. At this site you
can view this document, as well as all
other documents of this Department
published in the Federal Register, in
text or Adobe Portable Document
Format (PDF). To use PDF you must
have Adobe Acrobat Reader, which is
available free at the site.
You may also access documents of the
Department published in the Federal
Register by using the article search
feature at: www.federalregister.gov.
Specifically, through the advanced
search feature at this site, you can limit
your search to documents published by
the Department.
Dated: August 30, 2016.
James W. Runcie,
Chief Operating Officer, Federal Student Aid.
For the reasons discussed in the
preamble, the Chief Operating Officer of
Federal Student Aid (FSA), U.S.
Department of Education (Department),
publishes a notice of an altered system
of records. The following amendment is
made to the Notice of Altered and
Deleted Systems of Records entitled
‘‘Common Services for Borrowers
(CSB)’’ (18–11–16), as last published in
the Federal Register on September 12,
2014 (79 FR 54685–54695):
SYSTEM NUMBER: 18–11–16
SYSTEM NAME:
Common Services for Borrowers
(CSB).
SECURITY CLASSIFICATION:
None.
SYSTEM LOCATION:
Maximus Federal Services, Inc., 9651
Hornbaker Road, Manassas, VA 20109
[Department contractor—Debt
Management Collection System (DMCS)
Data Center].
U.S. Department of Education,
Federal Student Aid, 830 First Street
NE., Union Center Plaza (UCP),
Washington, DC 20202–5132.
See Appendix II to this notice for the
name and location of additional
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Department locations as well as those of
Department contractors with access to
this system of records.
Federal Loan Servicers:
• Great Lakes Educational Loan
Services, Inc., 2401 International Lane,
Madison, WI 53704–3121;
• Nelnet Servicing LLC, 1001 Fort
Crook Road N., Suite 132, Bellevue, NE
68005, 6420 Southpoint Parkway,
Jacksonville, FL 32216–8009 and 3015
South Parker Road, Aurora, CO 80014–
2906;
• Pennsylvania Higher Education
Assistance Agency (PHEAA), 1200
North 7th Street, Harrisburg, PA 17102–
1419;
and
• Navient Corporation, 11100 USA
Parkway, Fishers, IN 46037–9203.
The Department contracts with the
aforementioned four Federal Loan
Servicers group to effectively manage
the servicing and processing of the large
number of Federal Family Education
Loan Program loans purchased by the
Department and as a result of the
transition to 100 percent Direct Loans.
The Department also contracts with
Not-for-Profit (NFP) Servicers, which
also serve as Federal Loan Servicers to
support loan servicing. See Appendix II
to this notice for the name and location
of each NFP Servicer with which the
Department contracts.
In addition to the Federal Loan
Servicers listed above, the Department
contracts with Educational Computer
Systems, Inc. (ECSI), 181 Montour Run
Road, Coraopolis, PA 15108–9408, to
service Federal Perkins Loans.
The Department also contracts with
Private Collection Agencies (PCAs) to
collect delinquent or defaulted loans.
See Appendix II to this notice for the
name and location of each PCA with
which the Department contracts.
Other contractors that the Department
contracts with to maintain this system
of records are found in Appendix II to
this notice along with the name of the
system that they support.
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CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:
The CSB system contains records on
those individuals who received a loan
or who are otherwise obligated to repay
a loan or grant made under title IV of
the Higher Education Act of 1965, as
amended (HEA), held and collected by
the Department, which was made under:
(1) The Federal Family Education Loan
(FFEL) Program, including Stafford
Loans, Federal Insured Student Loans
(FISL), Supplemental Loans for
Students (SLS), PLUS Loans (formerly
Parental Loans for Undergraduate
Students), and Consolidation Loans; (2)
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the William D. Ford Federal Direct Loan
(Direct Loan) Program, including
Federal Direct Unsubsidized and
Subsidized Stafford/Ford Loans, Federal
Direct Consolidation Loans, and Federal
Direct PLUS Loans; (3) the Federal
Perkins Loan Program; (4) the Federal
Pell Grant Program; (5) the Federal
Supplemental Education Opportunity
Grant (FSEOG) Program; (6) the
Leveraging Educational Assistance
Partnership (LEAP) Program; (7) the
Special Leveraging Educational
Assistance Partnership (SLEAP)
Program; (8) Academic Competiveness
Grant (ACG) Program; (9) National
Science and Mathematics Access to
Retain Talent (SMART) Grant Program;
(10) Teach Education Assistance for
College and Higher Education (TEACH)
Grant Program; (11) the Iraq and
Afghanistan Service Grant Program; (12)
the Civil Legal Assistance Attorney
Student Loan Repayment Program
(CLAARP); and (13) the Public Service
Loan Forgiveness (PSLF) Program.
This system also contains records on
individuals who apply for, but do not
receive a Direct Loan, as well as
individuals identified by the borrower
or recipient of the Federal title IV, HEA
loan or grant as references or as
household members whose income and
expenses are considered in connection
with the making or the enforcement of
the grant or loan.
CATEGORIES OF RECORDS IN THE SYSTEM:
This system of records covers the
records in all systems used by the
Department to carry out activities with
regard to making and servicing loans,
including collecting or otherwise
resolving obligations owed by an
individual under title IV of the HEA.
The following systems are covered by
this system of records notice: DMCS,
CLAARP system, PSLF system, systems
operated by the Federal Loan Servicers
to accomplish the purpose(s) of this
system of records, systems operated by
the Federal Perkins Loan Program
Servicer to accomplish the purpose(s) of
this system of records, systems operated
by the PCAs to accomplish the
purpose(s) of this system of records, and
Total and Permanent Disability (TPD)
system, as well as paper records
obtained by the Department from
guarantee agencies in the process of
considering appeals by title IV loan
borrowers of guarantee agency
decisions.
This system of records contains the
employment information, educational
status, family income, Social Security
number (SSN), address(es), email
address(es), and telephone number(s) of
the individuals obligated on the debt or
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60685
whose income and expenses are
included in a financial statement
submitted by the individual. This
system also contains records including,
but not limited to, the application for,
agreement to repay, and disbursements
on the loan, and loan guaranty, if any;
the repayment history, including
deferments and forbearances; claims by
lenders on the loan guaranty; and
cancellation or discharges on grounds of
qualifying service, bankruptcy
discharge, disability (including medical
records submitted to support
application for discharge by reason of
disability), death, or other statutory or
regulatory grounds for relief.
Additionally, for title IV, HEA grant
overpayments, the system contains
records about the amount disbursed, the
school that disbursed the grant, and the
basis for overpayment; for all debts, the
system contains demographic,
employment, and other data on the
individuals obligated on the debt or
provided as references by the obligor,
and the collection actions taken by any
holder, including write-off amounts and
compromise amounts.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Titles IV–A, IV–B, IV–D, and IV–E of
the HEA.
PURPOSES:
The information maintained in this
system of records is used for the
following purposes:
(1) To verify the identity of an
individual;
(2) To determine program eligibility
and benefits;
(3) To facilitate default reduction
efforts by program participants;
(4) To enforce the conditions or terms
of a loan or grant;
(5) To make, service, collect, assign,
adjust, transfer, refer, or discharge a
loan or collect a grant obligation;
(6) To counsel a debtor in repayment
efforts;
(7) To investigate possible fraud or
abuse or verify compliance with
program regulations;
(8) To locate a delinquent or defaulted
borrower or an individual obligated to
repay a loan or grant;
(9) To prepare a debt for litigation,
provide support services for litigation
on a debt, litigate a debt, or audit the
results of litigation on a debt;
(10) To prepare for, conduct, or
enforce a limitation, suspension,
termination, or debarment action;
(11) To ensure that program
requirements are met by educational
and financial institutions, Federal Loan
Servicers, the Federal Perkins Loan
Servicer, PCAs, and guaranty agencies;
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(12) To verify whether a debt qualifies
for discharge, cancellation, or
forgiveness;
(13) To conduct credit checks or
respond to inquiries or disputes arising
from information on the debt already
furnished to a credit-reporting agency;
(14) To investigate complaints, update
information, or correct errors contained
in Department records;
(15) To refund credit balances to the
individual or loan holder;
(16) To allow educational institutions,
financial institutions, Federal Loan
Servicers, the Federal Perkins Loan
Servicer, PCAs, and guaranty agencies
to report information to the Department
on all aspects of loans and grants made
under title IV of the HEA in uniform
formats to permit the Department
directly to compare data submitted to
the Department by individual
educational institutions, financial
institutions, third-party servicers,
guaranty agencies, Federal Loan
Servicers, the Federal Perkins Loan
Servicer, or PCAs; and
(17) To report to the Internal Revenue
Service (IRS) information required by
law to be reported, including, but not
limited to, reports required by 26 U.S.C.
6050P and 6050S.
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ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
THE PURPOSES OF SUCH USES:
The Department may disclose
information contained in a record in
this system of records under the routine
uses listed in this system of records
without the consent of the individual if
the disclosure is compatible with the
purposes for which the information in
the record was collected. These
disclosures may be made on a case-bycase basis, or, if the Department has
complied with the computer matching
requirements of the Privacy Act of 1974,
as amended (Privacy Act), under a
computer matching agreement. Return
information that the Department obtains
from the IRS (i.e., taxpayer mailing
address) per a computer matching
program (discussed in Appendix I to
this notice) under the authority of 26
U.S.C. 6103(m)(2) or (m)(4) may be
disclosed only as authorized by 26
U.S.C. 6103.
(1) Program Disclosures. The
Department may disclose records for the
following program purposes:
(a) To verify the identity of the
individual whom records indicate has
applied for or received the loan or grant,
disclosures may be made to guaranty
agencies, educational and financial
institutions, and their authorized
representatives; to Federal, State, or
local agencies, and their authorized
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representatives; to private parties, such
as relatives, business and personal
associates, and present and former
employers; to creditors; to consumer
reporting agencies; to adjudicative
bodies; and to the individual whom the
records identify as the party obligated to
repay the debt;
(b) To determine program eligibility
and benefits, disclosures may be made
to guaranty agencies, educational and
financial institutions, and their
authorized representatives; to Federal,
State, or local agencies, and their
authorized representatives; to private
parties, such as relatives, business and
personal associates, and present and
former employers; to creditors; to
consumer reporting agencies; and to
adjudicative bodies;
(c) To facilitate default reduction
efforts by program participants,
disclosures may be made to guaranty
agencies, educational and financial
institutions, and their authorized
representatives; to Federal, State, or
local agencies, and their authorized
representatives; to consumer reporting
agencies; and to adjudicative bodies;
(d) To enforce the conditions or terms
of the loan or grant, disclosures may be
made to guaranty agencies, educational
and financial institutions, and their
authorized representatives; to Federal,
State, or local agencies, and their
authorized representatives; to private
parties, such as relatives, business and
personal associates, and present and
former employers; to creditors; to
consumer reporting agencies; and to
adjudicative bodies;
(e) To permit making, servicing,
collecting, assigning, adjusting,
transferring, referring, or discharging a
loan or collecting a grant obligation,
disclosures may be made to guaranty
agencies, educational institutions, or
financial institutions that made, held,
serviced, or have been assigned the
debt, and their authorized
representatives; to a party identified by
the debtor as willing to advance funds
to repay the debt; to Federal, State, or
local agencies, and their authorized
representatives; to private parties, such
as relatives, business and personal
associates, and present and former
employers; to creditors; to consumer
reporting agencies; and to adjudicative
bodies;
(f) To counsel a debtor in repayment
efforts, disclosures may be made to
guaranty agencies, educational and
financial institutions, and their
authorized representatives; and to
Federal, State, or local agencies, and
their authorized representatives;
(g) To investigate possible fraud or
abuse or verify compliance with
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program regulations, disclosures may be
made to guaranty agencies, educational
and financial institutions, and their
authorized representatives; to Federal,
State, or local agencies, and their
authorized representatives; to private
parties, such as relatives, present and
former employers, and business and
personal associates; to creditors; to
consumer reporting agencies; and to
adjudicative bodies;
(h) To locate a delinquent or defaulted
borrower, or an individual obligated to
repay a loan or grant, disclosures may
be made to guaranty agencies,
educational and financial institutions,
and their authorized representatives; to
Federal, State, or local agencies, and
their authorized representatives; to
private parties, such as relatives,
business and personal associates, and
present and former employers; to
creditors; to consumer reporting
agencies; and to adjudicative bodies;
(i) To prepare a debt for litigation, to
provide support services for litigation
on a debt, to litigate a debt, or to audit
the results of litigation on a debt,
disclosures may be made to guaranty
agencies and their authorized
representatives; to Federal, State, or
local agencies, and their authorized
representatives; and to adjudicative
bodies;
(j) To prepare for, conduct, or enforce
a limitation, suspension, and
termination or a debarment action,
disclosures may be made to guaranty
agencies, educational or financial
institutions, and their authorized
representatives; to Federal, State, or
local agencies, and their authorized
representatives; and to adjudicative
bodies;
(k) To ensure that HEA program
requirements are met by educational
and financial institutions, guaranty
agencies, Federal Loan Servicers, the
Federal Perkins Loan Servicer, and
PCAs, disclosures may be made to
guaranty agencies, educational or
financial institutions, and their
authorized representatives, and to
auditors engaged to conduct an audit of
a guaranty agency or an educational or
financial institution; to Federal, State, or
local agencies, their authorized
representatives, or accrediting agencies;
and to adjudicative bodies;
(l) To verify whether a debt qualifies
for discharge, forgiveness, or
cancellation, disclosures may be made
to guaranty agencies, educational and
financial institutions, and their
authorized representatives; to Federal,
State, or local agencies, and their
authorized representatives; to private
parties, such as relatives, present and
former employers, and business and
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personal associates; to creditors; to
consumer reporting agencies; and to
adjudicative bodies;
(m) To conduct credit checks or to
respond to inquiries or disputes arising
from information on the debt already
furnished to a credit reporting agency,
disclosures may be made to credit
reporting agencies; to guaranty agencies,
educational and financial institutions,
and their authorized representatives; to
Federal, State, or local agencies, and
their authorized representatives; to
private parties, such as relatives, present
and former employers, and business and
personal associates; to creditors; and to
adjudicative bodies;
(n) To investigate complaints or to
update information or correct errors
contained in Department records,
disclosures may be made to guaranty
agencies, educational and financial
institutions, and their authorized
representatives; to Federal, State, or
local agencies, and their authorized
representatives; to private parties, such
as relatives, present and former
employers, and business and personal
associates; to creditors; to credit
reporting agencies; and to adjudicative
bodies;
(o) To refund credit balances that are
processed through the Department’s
systems, as well as the U.S. Department
of the Treasury’s (Treasury’s) payment
applications, to the individual or loan
holder, disclosures may be made to
guaranty agencies, educational and
financial institutions, and their
authorized representatives; to Federal,
State, or local agencies, and their
authorized representatives; to private
parties, such as relatives, present and
former employers, and business and
personal associates; and to creditors;
(p) To allow the reporting of
information to the Department on all
aspects of loans and grants made under
title IV of the HEA in uniform formats
and to permit the Department directly to
compare data submitted to the
Department by individual educational
institutions, financial institutions, thirdparty servicers, guaranty agencies,
Federal Loan Servicers, the Federal
Perkins Loan Servicer, or PCAs,
disclosures may be made to educational
institutions, financial institutions,
guaranty agencies, Federal Loan
Servicers, the Federal Perkins Loan
Servicer, and PCAs; and
(q) To report information required by
law to be reported, including, but not
limited to, reports required by 26 U.S.C.
6050P and 6050S, disclosures may be
made to the IRS.
(r) To allow the Department to make
disclosures to governmental entities at
the Federal, State, local, or tribal levels
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regarding the practices of Department
contractors who have been provided
with access to the CSB system (e.g.,
Federal Loan servicers, including notfor-profit servicers, the Federal Perkins
Loan servicer, and private collection
agencies) with regards to all aspects of
loans and grants made under title IV of
the HEA, in order to permit these
governmental entities to verify the
contractor’s compliance with debt
collection, financial, and other
applicable statutory, regulatory, or local
requirements. Before making a
disclosure to these Federal, State, local,
or tribal governmental entities, the
Department will require them to
maintain Privacy Act safeguards to
protect the security and confidentiality
of the disclosed records.
(2) Feasibility Study Disclosure. The
Department may disclose information
from this system of records to other
Federal agencies, and to guaranty
agencies and to their authorized
representatives, to determine whether
computer matching programs should be
conducted by the Department for
purposes such as to locate a delinquent
or defaulted debtor or to verify
compliance with program regulations.
(3) Disclosure for Use by Other Law
Enforcement Agencies. The Department
may disclose information to any
Federal, State, local, tribal, or foreign
agency or other public authority
responsible for enforcing, investigating,
or prosecuting violations of
administrative, civil, or criminal law or
regulation if that information is relevant
to any enforcement, regulatory,
investigative, or prosecutorial
responsibility within the receiving
entity’s jurisdiction.
(4) Enforcement Disclosure. In the
event that information in this system of
records indicates, either alone or in
connection with other information, a
violation or potential violation of any
applicable statutory, regulatory, or
legally binding requirement, the
Department may disclose the relevant
records to an entity charged with the
responsibility for investigating or
enforcing those violations or potential
violations.
(5) Litigation and Alternative Dispute
Resolution (ADR) Disclosure.
(a) Introduction. In the event that one
of the parties listed below is involved in
judicial or administrative litigation or
ADR, or has an interest in such
litigation or ADR, the Department may
disclose certain records to the parties
described in paragraphs (b), (c), and (d)
of this routine use under the conditions
specified in those paragraphs:
(i) The Department or any of its
components;
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(ii) Any Department employee in his
or her official capacity;
(iii) Any Department employee in his
or her individual capacity where the
Department of Justice (DOJ) has been
requested to or agrees to provide or
arrange for representation for the
employee;
(iv) Any Department employee in his
or her individual capacity where the
Department has agreed to represent the
employee; and
(v) The United States, where the
Department determines that the
litigation is likely to affect the
Department or any of its components.
(b) Disclosure to the DOJ. If the
Department determines that disclosure
of certain records to the DOJ is relevant
and necessary to the judicial or
administrative litigation or ADR, the
Department may disclose those records
as a routine use to the DOJ.
(c) Adjudicative Disclosure. If the
Department determines that disclosure
of certain records to an adjudicative
body before which the Department is
authorized to appear or to an individual
or an entity designated by the
Department or otherwise empowered to
resolve or mediate disputes is relevant
and necessary to the judicial or
administrative litigation or ADR, the
Department may disclose those records
as a routine use to the adjudicative
body, individual, or entity.
(d) Parties, Counsel, Representatives,
and Witnesses. If the Department
determines that disclosure of certain
records to a party, counsel,
representative, or witness is relevant
and necessary to the judicial or
administrative litigation or ADR, the
Department may disclose those records
as a routine use to the party, counsel,
representative, or witness.
(6) Employment, Benefit, and
Contracting Disclosure.
(a) For Decisions by the Department.
The Department may disclose a record
to a Federal, State, or local agency
maintaining civil, criminal, or other
relevant enforcement or other pertinent
records, or to another public authority
or professional organization, if
necessary to obtain information relevant
to a Department decision concerning the
hiring or retention of an employee or
other personnel action, the issuance of
a security clearance, the letting of a
contract, or the issuance of a license,
grant, or other benefit.
(b) For Decisions by Other Public
Agencies and Professional
Organizations. The Department may
disclose a record to a Federal, State,
local, or other public authority or
professional organization, in connection
with the hiring or retention of an
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employee or other personnel action, the
issuance of a security clearance, the
reporting of an investigation of an
employee, the letting of a contract, or
the issuance of a license, grant, or other
benefit, to the extent that the record is
relevant and necessary to the receiving
entity’s decision on the matter.
(7) Employee Grievance, Complaint,
or Conduct Disclosure. If a record is
relevant and necessary to an employee
grievance, complaint, or disciplinary
action, the Department may disclose the
record in this system of records in the
course of investigation, fact-finding, or
adjudication to any witness, designated
fact-finder, mediator, or other person
designated to resolve issues or decide
the matter.
(8) Labor Organization Disclosure.
The Department may disclose a record
from this system of records to an
arbitrator to resolve disputes under a
negotiated grievance procedure or to
officials of a labor organization
recognized under 5 U.S.C. chapter 71
when relevant and necessary to their
duties of exclusive representation.
(9) Freedom of Information Act
(FOIA) and Privacy Act Advice
Disclosure. The Department may
disclose records to the DOJ or to the
Office of Management and Budget
(OMB) if the Department determines
that disclosure is desirable or necessary
in determining whether particular
records are required to be disclosed
under the FOIA or the Privacy Act.
(10) Disclosure to the DOJ. The
Department may disclose records to the
DOJ, or the authorized representative of
DOJ, to the extent necessary for
obtaining DOJ advice on any matter
relevant to an audit, inspection, or other
inquiry related to the programs covered
by this system.
(11) Contracting Disclosure. If the
Department contracts with an entity for
the purposes of performing any function
that requires disclosure of records in
this system to employees of the
contractor, the Department may disclose
the records to those employees. Before
entering into such a contract, the
Department shall require the contractor
to maintain Privacy Act safeguards as
required under 5 U.S.C. 552a(m) of the
Privacy Act with respect to the records
in the system.
(12) Research Disclosure. The
Department may disclose records to a
researcher if the Department determines
that the individual or organization to
which the disclosure would be made is
qualified to carry out specific research
related to functions or purposes of this
system of records. The Department may
disclose records from this system of
records to that researcher solely for the
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purpose of carrying out that research
related to the functions or purposes of
this system of records. The researcher
shall be required to maintain Privacy
Act safeguards with respect to the
disclosed records.
(13) Congressional Member
Disclosure. The Department may
disclose the records of an individual to
a Member of Congress in response to an
inquiry from the Member made at the
written request of that individual whose
records are being disclosed. The
Member’s right to the information is no
greater than the right of the individual
who requested the inquiry.
(14) Disclosure to OMB for Credit
Reform Act (CRA) Support. The
Department may disclose records to
OMB as necessary to fulfill CRA
requirements. These requirements
currently include transfer of data on
lender interest benefits and special
allowance payments, defaulted loan
balances, and supplemental pre-claims
assistance payments information.
(15) Disclosure in the Course of
Responding to a Breach of Data. The
Department may disclose records to
appropriate agencies, entities, and
persons when (a) the Department
suspects or has confirmed that the
security or confidentiality of
information in a system covered by this
system of records notice has been
compromised; (b) the Department has
determined that as a result of the
suspected or confirmed compromise
there is a risk of harm to economic or
property interests, identity theft or
fraud, or harm to the security or
integrity of this system or other system
or programs (whether maintained by the
Department or another agency or entity)
that rely upon the compromised
information; and (c) the disclosure made
to such agencies, entities, and persons is
reasonably necessary to assist in
connection with the Department’s
efforts to respond to the suspected or
confirmed compromise and prevent,
minimize, or remedy such harm.
(16) Disclosure to Third Parties
through Computer Matching Programs.
Unless otherwise prohibited by other
laws, any information from this system
of records, including personal
information obtained from other
agencies through computer matching
programs, may be disclosed to any third
party through a computer matching
program, which is conducted under a
Computer Matching Agreement between
the Department and the third party, and
requires that the matching be conducted
in compliance with the requirements of
the Privacy Act. Purposes of these
disclosures may be: (a) To establish or
verify program eligibility and benefits,
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(b) to establish or verify compliance
with program regulations or statutory
requirements, such as to investigate
possible fraud or abuse; and (c) to
recoup payments or delinquent debts
under any Federal benefit programs,
such as to locate or take legal action
against a delinquent or defaulted debtor.
Appendix I to this notice includes a
listing of the computer matching
programs that the Department currently
engages in or has recently engaged in
with respect to this system of records.
(17) Disclosure of Information to
Treasury. The Department may disclose
records of this system to (a) a Federal or
State agency, its employees, agents
(including contractors of its agents), or
contractors, or (b) a fiscal or financial
agent designated by the Treasury,
including employees, agents, or
contractors of such agent, for the
purpose of identifying, preventing, or
recouping improper payments to an
applicant for, or recipient of, Federal
funds, including funds disbursed by a
State in a State-administered, Federally
funded program; and disclosure may be
made to conduct computerized
comparisons for this purpose.
DISCLOSURE TO CONSUMER REPORTING
AGENCIES:
Disclosure pursuant to 5 U.S.C.
552a(b)(12): The Department may
disclose to a consumer reporting agency
information regarding a valid overdue
claim of the Department; such
information is limited to: (1) The name,
address, taxpayer identification number,
and other information necessary to
establish the identity of the individual
responsible for the claim; (2) the
amount, status, and history of the claim;
and (3) the program under which the
claim arose. The Department may
disclose the information specified in
this paragraph under 5 U.S.C.
552a(b)(12) and the procedures
contained in 31 U.S.C. 3711(e). A
consumer reporting agency to which
these disclosures may be made is
defined in 15 U.S.C. 1681a(f) and 31
U.S.C. 3701(a)(3).
POLICIES AND PRACTICES FOR STORING,
RETRIEVING, ACCESSING, RETAINING, AND
DISPOSING OF RECORDS IN THE SYSTEM:
STORAGE:
The records are maintained in
hardcopy, microfilm, magnetic storage,
and optical storage media, such as tape,
disk, etc.
RETRIEVABILITY:
Records in this system pertaining to a
title IV, HEA loan borrower or grant
recipient are retrieved by a single data
element or a combination of the
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following data elements to include the
SSN, name, address, randomly
generated number, debt number, phone
number, debt type reference, debt type
extension debt number, commercial
name, commercial contact name, legacy
ID, driver’s license number, American
Bankers Association (ABA) routing
number, bankruptcy docket number,
debt placement date, debt user defined
page (UDP), email address, last worked
date, payment additional extension
reference ID, payment extension
reference ID, tag short name, total
balance, credit bureau legacy ID, debt
type group short name, debt type short
name, department name, institution
account number, judgment docket
number, license-issuing State, next
scheduled payment amount, next
scheduled payment date, office name,
original debt type name, PCA group
short name, and PCA short name.
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SAFEGUARDS:
All physical access to the
Department’s site, and to the sites of the
Federal Loan Servicers, PCAs, the
Federal Perkins Loan Servicer, and
other contractors listed in Appendix II
to this notice, where this system of
records is maintained, is controlled and
monitored by security personnel who
check each individual entering the
building for his or her employee or
visitor badge.
In accordance with the Department’s
Administrative Communications System
Directive OM: 5–101 entitled
‘‘Contractor Employee Personnel
Security Screenings,’’ all contract and
Department personnel who have facility
access and system access are required to
undergo a security clearance
investigation. Individuals requiring
access to Privacy Act data are required
to hold, at a minimum, a moderate-risk
security clearance level. These
individuals are required to undergo
periodic screening at five-year intervals.
In addition to conducting security
clearances, contract and Department
employees are required to complete
security awareness training on an
annual basis. Annual security awareness
training is required to ensure that
contract and Department users are
appropriately trained in safeguarding
Privacy Act data in accordance with
OMB Circular No. A–130, Appendix III.
The computer system employed by
the Department offers a high degree of
resistance to tampering and
circumvention. This security system
limits data access to Department and
contract staff on a ‘‘need-to-know’’
basis, and controls individual users’
ability to access and alter records within
the system. All users of this system of
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records are given a unique user
identification and password. The
Department’s FSA Information Security
and Privacy Policy requires the
enforcement of a complex password
policy. In addition to the enforcement of
a complex password policy, users are
required to change their password at
least every 60 to 90 days in accordance
with the Department’s Information
Technology standards.
At the system locations of the Federal
Loan Servicers, PCAs, the Federal
Perkins Loan Servicer, and other
contractors, as listed in Appendix II
entitled ‘‘Additional System Locations,’’
additional physical security measures
are in place and access is monitored 24
hours per day, 7 days a week.
RETENTION AND DISPOSAL:
In accordance with the Department’s
record retention and disposition
schedule, records for Pell Grant Program
awards are retained for fifteen years
after final payment or audit, whichever
is sooner, and thereafter destroyed.
Insured loans are retained for three
years after repayment or cancellation of
the loan and thereafter destroyed. The
Department will work with the National
Archives and Records Administration to
develop a disposition schedule for the
other records in this system of records.
The records will be maintained until
such a schedule has been established.
SYSTEM MANAGER AND ADDRESS:
Sue O’Flaherty, Director, Program
Management Services, Business
Operations, Federal Student Aid, U.S.
Department of Education, 830 First
Street NE., Room 64E1, UCP,
Washington, DC 20202–5132.
NOTIFICATION PROCEDURE:
If you wish to determine whether a
record exists regarding you in this
system of records, provide the system
manager with your name, date of birth,
and SSN. Requests must meet the
requirements of the regulations in 34
CFR 5b.5 and 5b.7, including proof of
identity.
RECORD ACCESS PROCEDURES:
If you wish to gain access to a record
in this system, provide the system
manager with your name, date of birth,
and SSN. Requests by an individual for
access to a record must meet the
requirements of the regulations in 34
CFR 5b.5, including proof of identity.
CONTESTING RECORD PROCEDURE:
If you wish to contest the content of
a record in this system of records,
contact the system manager with your
name, date of birth, and SSN; identify
the specific items to be changed; and
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60689
provide a written justification for the
change. Requests to amend a record
must meet the requirements of the
regulations in 34 CFR 5b.7.
RECORD SOURCE CATEGORIES:
The system includes information that
the Department obtains from applicants
and those individuals and their families
who received, or who are otherwise
obligated to repay, a loan or grant held
and collected by the Department. The
Department also obtains information
from Federal Loan Servicers, PCAs, the
Federal Perkins Loan Servicer,
references, guaranty agencies,
educational and financial institutions
and their authorized representatives,
and Federal, State, and local agencies
and their authorized representatives;
private parties, such as relatives and
business and personal associates;
present and former employers; creditors;
consumer reporting agencies; and
adjudicative bodies.
EXEMPTIONS CLAIMED FOR THE SYSTEM:
None.
APPENDIX I TO 18–11–16
COMPUTER MATCHING PROGRAMS IN WHICH THE
DEPARTMENT CURRENTLY ENGAGES OR HAS
RECENTLY ENGAGED WITH RESPECT TO THIS
SYSTEM:
(1) The Department is performing, or
has recently engaged in, computer
matching programs involving a
computerized comparison between this
system of records and systems of
records maintained by the following
Federal agencies:
(a) The U.S. Department of the
Treasury, IRS [matching notice last
published on May 31, 2012 (77 FR
32085–32086)], as authorized under
section 6103(m)(2) and (m)(4) of the
Internal Revenue Code (26 U.S.C.
6103(m)(2) and (m)(4)), to obtain
taxpayer mailing addresses for use in
locating individuals to collect or
compromise Federal claims, in
accordance with 31 U.S.C. 3711, 3717,
and 3718, and in locating individuals
who received overpayments of grants
made under subpart 1 of part A of title
IV of the HEA or who defaulted on loans
made under part B, D, or E of title IV
of the HEA;
(b) The Department of Housing and
Urban Development’s Credit Alert
Interactive Voice Response System
(CAIVRS) [matching notice last
published on July 5, 2011 (76 FR 39119–
39120)] to allow program agencies to
prescreen applicants for loans made or
loans guaranteed by the Federal
government to determine if the
applicant is delinquent or has defaulted
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on a debt owed to, or insured by, the
Federal government; and
(c) The Department of Health and
Human Services’ National Directory of
New Hires Data Base (NDNH) [matching
notice last published on May 9, 2006 (71
FR 26934–26935)], as authorized under
Section 453(j)(6) of the Social Security
Act (42 U.S.C. 653(j)(6)), to obtain
employment-related and address
information on individuals who have
defaulted on a loan made under title IV
of the HEA or have an obligation to
refund a grant overpayment awarded
under title IV of the HEA.
These computer matching programs
are conducted in compliance with the
requirements of the Privacy Act,
including publishing in the Federal
Register a notice describing the new or
altered matching program and the entry
into a Computer Matching Agreement
between the Department and the Federal
agencies listed above, which are
approved by the Data Integrity Boards of
the Department and the Federal agency
with which the Department conducts
the computer matching program.
APPENDIX II TO 18–11–16
ADDITIONAL SYSTEM LOCATIONS
THE DEPARTMENT AND ITS CONTRACTORS:
U.S. Department of Education, 50
Beale Street, San Francisco, CA 94105.
U.S. Department of Education, 500
West Madison Street, Chicago, IL 60661.
U.S. Department of Education, 61
Forsyth Street, Atlanta, GA 30303.
Nelnet Servicing LLC, 1001 Fort
Crook Road N., Suite 132, Bellevue, NE
68005 (Department contractor—TPD).
PHEAA [FedLoan Servicing
(FedLoan) & American Education
Services (AES)], 1200 North 7th Street,
Harrisburg, PA 17102–1419 (FedLoan:
Department contractor—TEACH Grant;
AES: Department contractor—FFEL
Program).
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MAXIMUS FEDERAL SERVICES, INC.:
Maximus Federal Services, Inc., 5202
Presidents Court, Frederick, MD 21703
(Department contractor—DMCS
Program Management and Help Desk).
Maximus Federal Services, Inc., 1891
Metro Center Drive, Reston, VA 20190
(Department contractor—Help Desk
Application).
Maximus Federal Services, Inc.,
11400 Westmoor Circle, Westminster,
CO 80021 (Department contractor—
DMCS Disaster Recovery Site).
Maximus Federal Services, Inc., 501
Bleecker Street, Utica, NY 13501
(Department contractor—DMCS
Business and Financial Operations
Management).
Maximus Federal Services, Inc., 6201
I–30, Greenville, TX 75403 (Department
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Jkt 238001
contractor—DMCS Financial
Processing).
MPM Communications, 3480
Catterton Place, Suite 102, Waldorf, MD
20602 (sub-contractor—Fulfillment
Services for DMCS mailings).
CALL CENTERS:
General Dynamics Information
Technology, 2400 Oakdale Boulevard,
Coralville, IA 52241 (Department
contractor—DMCS).
General Dynamics Information
Technology, 1 Imeson Park Boulevard,
Jacksonville, FL 32218 (Department
contractor—DMCS).
NOT-FOR-PROFIT (NFP) SERVICERS:
• Missouri Higher Education Loan
Authority (MOHELA): 633 Spirit Drive,
Chesterfield, MO 63005; 400 East
Walnut Street, Columbia, MO 65201;
1001 N. 6th Street, Harrisburg, PA
17102; 300 Long Meadow Road, Sterling
Forest, NY 10979.
• Education Servicers of America,
Inc. (ESA)/Edfinancial: 298 N. Seven
Oaks Drive, Knoxville, TN 37922; 120
N. Seven Oaks Drive, Knoxville, TN
37922; 5600 United Drive, Smyrna, GA
30082; 1001 Fort Crook Road N., Suite
132, Bellevue, NE 68005–4247; 700 East
54th Street North, Suite 200, Sioux
Falls, SD 57104; 13271 North
Promenade Boulevard, Stafford, TX
77477–3957; 2307 Directors Row,
Indianapolis, IN 46241.
• Utah Higher Education Assistance
Authority (UHEAA)/Cornerstone
Education Loan Services: 60 S. 400 W.,
Board Of Regents’ Building, Gateway
Two, Salt Lake City, UT 84101–1284;
350 S. 900 W., Richfield, UT 84701;
6279 East Little Cottonwood Road,
Sandy, UT 84092; 1001 N. 6th Street,
Harrisburg, PA 17102.
• Oklahoma Student Loan Authority
(OSLA): 525 Central Park Drive, Suite
600, Oklahoma City, OK 73154; 7499
East Paradise Lane Suite 108,
Scottsdale, AZ 85260; 11300
Partnership Drive #C, Oklahoma City,
OK 73013; 1001 Fort Crook Road N.,
Suite 132, Bellevue, NE 68005; 700 East
54th Street North, Suite 200, Sioux
Falls, SD 57104; 13100 North
Promenade Boulevard, Stafford, TX
77477; 1601 Leavenworth Street,
Omaha, NE 68102.
• Vermont Student Assistance
Corporation (VSAC): 10 East Allen
Street, Winooski, VT 05404; 1001 Fort
Crook Road N., Suite 132, Bellevue, NE
68005–4247; 700 East 54th Street North,
Suite 200, Sioux Falls, SD 57104.
• ISL Service Corporation/Aspire
Resources Inc.: 6775 Vista Drive, West
Des Moines, IA 50266; 6955 Vista Drive,
West Des Moines, IA 50266; 3096 104th
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Street, Urbandale, IA 50322; 1870 East
Euclid Avenue, Des Moines, IA 50313;
1435 Northridge Cr., NE., Altoona, IA
50009; 1001 N. 6th Street, Harrisburg,
PA 17102; 300 Long Meadow Road,
Sterling Forest, NY 10979.
• New Hampshire Higher Education
Loan Corporation (NHHELCO)/Granite
State Management & Resources
(GSM&R): 3 and 4 Barrell Court,
Concord, NH 03301; 401 N. Broad
Street, Suite 600, Philadelphia, PA
19108; 21 Terry Avenue, Burlington,
MA 01803; 1001 Fort Crook Road N.,
Suite 132, Bellevue, NE 68005–4247;
700 East 54th Street North, Suite 200,
Sioux Falls, SD 57104; 13100 North
Promenade Boulevard, Stafford, TX
77477; 1601 Leavenworth Street,
Omaha, NE., 68102.
• South Carolina Student Loan
Corporation: 16 Berryhill Road, Ste. 121,
Columbia, SC 29210; 401 North Broad
Street, Philadelphia, PA 19108; 2400
Reynolda Road, Winston-Salem, NC
27106.
• Tru Student, Inc.: 2500 Broadway,
Helena, MT 59601; 680 E. Swedesford
Road, Wayne, PA 19087; 1424 National
Avenue, Helena, MT 59601; 1700
National Avenue, Helena, MT 59601;
1001 N. 6th Street, Harrisburg, PA
17102; 300 Long Meadow Road, Sterling
Forest, NY 10979.
• Kentucky Higher Education Student
Loan Corporation (KHESLC): 10180
Linn Station Road, Louisville, KY
40223; 2400 Reynolda Road, WinstonSalem NC 27106; 6825 Pine Street,
Omaha, NE 68106; 1001 Fort Crook
Road N., Suite 132, Bellevue, NE 68005–
4247.
• College Foundation, Inc.: 2917
Highwoods Boulevard, Raleigh, NC
27604; 3120 Poplarwood Court, Raleigh,
NC 27604; 924 Ellis Road, Durham, NC
27703; 2400 Reynolda Road, WinstonSalem, NC 27106.
• Council for South Texas Economic
Progress (COSTEP): 2540 W. Trenton
Road, Edinburg, TX 78539; 1044 Liberty
Park Drive, Austin, TX 78746; 2400
Reynolda Road, Winston-Salem, NC
27106.
• Georgia Student Finance Authority:
2082 East Exchange Place, Tucker,
Georgia 30084; 401 North Broad Street,
Philadelphia, PA 19130; 5600 United
Drive, Smyrna, GA 30082; 2400
Reynolda Road, Winston-Salem, NC
27106.
• New Mexico Educational
Assistance Foundation: 7400 Tiburon
NE., Albuquerque, NM 87109; 123
Central Ave NW., Albuquerque, NM
87102; 1200 North Seventh Street,
Harrisburg, PA 17102–1444; 300 Long
Meadow Lane, Sterling Forest, NY
10979.
E:\FR\FM\02SEN1.SGM
02SEN1
Federal Register / Vol. 81, No. 171 / Friday, September 2, 2016 / Notices
• Connecticut (Campus Partners):
2400 Reynolda Road, Winston-Salem,
NC 27106; 8906 Two Notch Road,
Columbia, SC 29223; 10180 Linn Station
Road, Suite C200, Louisville, KY 40223;
2917 Highwoods Boulevard, Raleigh,
NC 27629; 1001 Fort Crook Road North,
Suite 132, Bellevue, NE 68005; 11425
South 84th Street, Papillion, NE 68046;
20441 Century Boulevard, Germantown,
MD 20874; 400 Perimeter Park Drive,
Morrisville, NC 27560; 1600 Malone
Street, Millville, NJ 08332; 123
Wyoming Avenue, Scranton, PA 18503.
mstockstill on DSK3G9T082PROD with NOTICES
PRIVATE COLLECTION AGENCIES (PCAS):
• Collecto, Inc. Dba EOS CCA: 700
Longwater Drive, Norwell, MA 02061.
• GC Services: 4326 N. Broadway
Northgate Plaza, Knoxville, TN 37917.
• Allied Interstate: 335 Madison
Avenue, 27th floor, New York, NY
10017.
• The CBE Group, Inc.: 1309
Technology Parkway, Cedar Falls IA
50613.
• Diversified Collection Service
(DCS): 333 North Canyons Parkway,
Suite 100, Livermore, California 94551.
• Financial Asset Management
Systems, Inc. (FAMS): 1967 Lakeside
Parkway, Suite 402, Tucker, GA 30084.
• NCO Financial Systems, Inc.: 507
Prudential Road, Horsham, PA 19044.
• Pioneer Credit Recovery, Inc.: 26
Edward Street, Arcade, NY 14009.
• Account Control Technology, Inc.:
6918 Owensmouth Avenue, Canoga
Park, CA 91303.
• Van Ru Credit Corporation: 1350 E.
Touhy Avenue, Suite 300E, Des Plaines,
IL 60018.
• Progressive Financial Services:
1510 Chester Pike Suite 250, Eddystone,
PA 19022.
• West Asset Management
Enterprises, Inc.: 2221 New Market
Parkway, Suite 120, Marietta, GA 30067.
• Premiere Credit of North America:
2002 Wellesley Boulevard, Suite 100,
Indianapolis, IN 46219.
• ConServe: 200 CrossKeys Office
Park, Fairport, NY 14450.
• Financial Management Systems
(FMS): 1000 E. Woodfield Road, Suite
102, Schaumburg, IL 60173–4728.
• Collection Technology, Inc.: 1200
Corporate Center Drive, Suite 325,
Monterey Park, CA 91754.
• Enterprise Recovery Systems, Inc.
(ERS): 2400 S. Wolf Road, Suite 200,
Westchester, IL 60154.
• Windham Professionals, Inc.: 380
Main Street, Salem, NH 03079.
• Delta Management Associates, Inc.:
100 Everett Avenue Suite 6, Chelsea,
MA 02150.
• Immediate Credit Recovery, Inc.:
169 Myers Corners Road Suite 110,
Wappingers Falls, NY 12590.
VerDate Sep<11>2014
18:25 Sep 01, 2016
Jkt 238001
• National Recoveries: 14735 Hwy.
65, Ham Lake, MN 55403.
• Coast Professional, Inc.: 214 Expo
Circle, West Monroe, LA 71292.
[FR Doc. 2016–21218 Filed 9–1–16; 8:45 am]
BILLING CODE 4000–01–P
DEPARTMENT OF ENERGY
Environmental Management SiteSpecific Advisory Board, Nevada
Department of Energy.
Notice of open meeting.
AGENCY:
ACTION:
This notice announces a
meeting of the Environmental
Management Site-Specific Advisory
Board (EM SSAB), Nevada. The Federal
Advisory Committee Act (Pub. L. 92–
463, 86 Stat. 770) requires that public
notice of this meeting be announced in
the Federal Register.
DATES: Wednesday, September 21, 2016,
4:00 p.m.
ADDRESSES: Frank H. Rogers Science
and Technology Building, 755 East
Flamingo, Las Vegas, Nevada 89119.
FOR FURTHER INFORMATION CONTACT:
Barbara Ulmer, Board Administrator,
232 Energy Way, M/S 167, North Las
Vegas, Nevada 89030. Phone: (702) 630–
0522; Fax (702) 295–2025 or Email:
NSSAB@nnsa.doe.gov.
SUPPLEMENTARY INFORMATION:
Purpose of the Board: The purpose of
the Board is to make recommendations
to DOE–EM and site management in the
areas of environmental restoration,
waste management, and related
activities.
Tentative Agenda:
1. Fiscal Year 2017 Work Plan
Development
2. Election of Officers
3. Recommendation Development for
Communication Improvement
Opportunities—Work Plan Item #10
Public Participation: The EM SSAB,
Nevada, welcomes the attendance of the
public at its advisory committee
meetings and will make every effort to
accommodate persons with physical
disabilities or special needs. If you
require special accommodations due to
a disability, please contact Barbara
Ulmer at least seven days in advance of
the meeting at the phone number listed
above. Written statements may be filed
with the Board either before or after the
meeting. Individuals who wish to make
oral presentations pertaining to agenda
items should contact Barbara Ulmer at
the telephone number listed above. The
request must be received five days prior
to the meeting and reasonable provision
will be made to include the presentation
SUMMARY:
PO 00000
Frm 00023
Fmt 4703
Sfmt 4703
60691
in the agenda. The Deputy Designated
Federal Officer is empowered to
conduct the meeting in a fashion that
will facilitate the orderly conduct of
business. Individuals wishing to make
public comments can do so during the
15 minutes allotted for public
comments.
Minutes: Minutes will be available by
writing to Barbara Ulmer at the address
listed above or at the following Web
site: https://nv.energy.gov/nssab/
MeetingMinutes.aspx.
Issued at Washington, DC, on August 26,
2016.
LaTanya R. Butler,
Deputy Committee Management Officer.
[FR Doc. 2016–21158 Filed 9–1–16; 8:45 am]
BILLING CODE 6450–01–P
DEPARTMENT OF ENERGY
Proposed Agency Information
Collection
Office of Energy Efficiency and
Renewable Energy, U.S. Department of
Energy.
ACTION: Notice and request for OMB
review and comment.
AGENCY:
The Department of Energy
(DOE) invites public comment on a
proposed collection of information that
DOE is developing for submission to the
Office of Management and Budget
(OMB) pursuant to the Paperwork
Reduction Act of 1995. Comments are
invited on: (a) Whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used; (c)
ways to enhance the quality, utility, and
clarity of the information to be
collected; and (d) ways to minimize the
burden of the collection of information
on respondents, including through the
use of automated collection techniques
or other forms of information
technology.
SUMMARY:
Comments regarding this
collection must be received on or before
September 16, 2016. If you anticipate
that you will be submitting comments,
but find it difficult to do so within the
period of time allowed by this notice,
please advise the DOE Desk Officer at
OMB of your intention to make a
submission as soon as possible. The
Desk Officer may be telephoned at 202–
395–4718.
DATES:
E:\FR\FM\02SEN1.SGM
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Agencies
[Federal Register Volume 81, Number 171 (Friday, September 2, 2016)]
[Notices]
[Pages 60683-60691]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-21218]
=======================================================================
-----------------------------------------------------------------------
DEPARTMENT OF EDUCATION
[Docket ID ED-2016-FSA-0044]
Privacy Act of 1974; System of Records
AGENCY: Federal Student Aid, Department of Education.
ACTION: Notice of an altered system of records.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Privacy Act of 1974, as amended
(Privacy Act), the Chief Operating Officer for Federal Student Aid
(FSA) of the U.S. Department of Education (the Department) publishes
this notice to revise the system of records entitled ``Common Services
for Borrowers (CSB)'' (18-11-16).
The Department publishes this notice to supplement the description
of the CSB system to include paper records obtained from guarantee
agencies as part of the appeal of guarantee agencies' decisions to the
Department and to revise the CSB system of records as a result of
receiving multiple requests for documents from Federal, State, local,
or tribal governmental entities seeking to verify Department
contractors' compliance with consumer protection, debt collection,
financial, and other applicable statutory, regulatory, or local
requirements. To more easily accommodate these requests, FSA proposes
to add a new routine use to allow the Department to make disclosures to
governmental entities at the Federal, State, or local levels regarding
the practices of Department contractors who have been provided with
access to the CSB system (e.g., Federal Loan servicers, including not-
for-profit servicers, the Federal Perkins Loan servicer, and private
collection agencies) with regards to all aspects of loans and grants
made under title IV of the Higher Education Act of 1965, as amended
(HEA), in order to permit these governmental entities to verify the
contractor's compliance with debt collection, financial, and other
applicable statutory, regulatory, or local requirements, thus allowing
such contractors to continue with their contracted activities for loans
and grants made under title IV of the HEA.
DATES: Submit your comments on this altered system of records notice on
or before October 3, 2016.
The Department has filed a report describing the altered system of
records covered by this notice with the Chair of the Senate Committee
on Homeland Security and Governmental Affairs, the Chair of the House
Committee on Oversight and Government Reform, and the Administrator of
the Office of Information and Regulatory Affairs, Office of Management
and Budget (OMB) on August 22, 2016. This altered system of records
will become effective on the later date of: (1) The expiration of the
40-day period for OMB review on August 22, 2016; or (2) October 3,
2016, unless the altered system of records notice needs to be changed
as a result of public comment or OMB review. The Department will
publish any changes to the altered system of records notice that result
from public comment or OMB review.
ADDRESSES: Submit your comments through the Federal eRulemaking Portal
or via postal mail, commercial delivery, or hand delivery. We will not
accept comments submitted by fax or by email or those submitted after
the comment period. To ensure that we do not receive duplicate copies,
please submit your comments only once. In addition, please include the
Docket ID at the top of your comments.
Federal eRulemaking Portal: Go to www.regulations.gov to
submit your comments electronically. Information on using
Regulations.gov, including instructions for accessing agency documents,
submitting comments, and viewing the docket, is available on the site
under the ``help'' tab.
Postal Mail, Commercial Delivery, or Hand Delivery: If you
mail or deliver your comments about this altered system of records,
address them to: William Leith, Director, Program Management Services,
Business Operations, Federal Student Aid, U.S. Department of Education,
830 First Street NE., Union Center Plaza (UCP), Room 111I1, Washington,
DC 20202-5132.
Privacy Note: The Department's policy is to make all comments
received from members of the public available for public viewing in
their entirety on the Federal eRulemaking Portal at
www.regulations.gov. Therefore, commenters should be careful to
include in their comments only information that they wish to make
publicly available.
Assistance to Individuals with Disabilities in Reviewing the
Rulemaking Record: On request, we will
[[Page 60684]]
supply an appropriate accommodation or auxiliary aid to an individual
with a disability who needs assistance to review the comments or other
documents in the public rulemaking record for this notice. If you want
to schedule an appointment for this type of accommodation or auxiliary
aid, please contact the person listed under FOR FURTHER INFORMATION
CONTACT.
FOR FURTHER INFORMATION CONTACT: William Leith, Director, Program
Management Services, Business Operations, Federal Student Aid, U.S.
Department of Education, UCP, 830 First Street NE., Room 111I1,
Washington, DC 20202-5132. Telephone number: (202) 377-3676.
If you use a telecommunications device for the deaf (TDD) or a text
telephone (TTY), you may call the Federal Relay Service (FRS), toll
free, at 1-800-877-8339.
SUPPLEMENTARY INFORMATION:
Introduction
The CSB system of records covers records for all activities that
the Department carries out with regard to making and servicing Federal
title IV, HEA loans, and collecting or otherwise resolving obligations
owed by an individual with respect to a Federal title IV, HEA loan or
grant program. The CSB system contains records of an individual's
Federal title IV, HEA loans or grants and of transactions performed by
the Department to carry out the purposes of this notice.
Authority to collect data to make and service title IV, HEA loans,
and to otherwise resolve obligations owed by an individual with respect
to a Federal title IV, HEA grant program, is provided by titles IV-A,
IV-B, IV-D, and IV-E of the HEA.
The Privacy Act (5 U.S.C. 552a(e)(4) and (11)) requires Federal
agencies to publish in the Federal Register this notice of an altered
system of records. The Department's regulations implementing the
Privacy Act are contained in part 5b of title 34 of the Code of Federal
Regulations (CFR).
The Privacy Act applies to records about individuals that contain
individually identifying information and that are retrieved by a unique
identifier associated with each individual, such as a name or Social
Security number. The information about each individual is called a
``record,'' and the system, whether manual or computer-based, is called
a ``system of records.''
Whenever the Department makes a significant change to an
established system of records, the Privacy Act requires the Department
to publish a notice of an altered system of records in the Federal
Register and to prepare and send a report to the Chair of the Committee
on Oversight and Government Reform of the House of Representatives, the
Chair of the Committee on Homeland Security and Governmental Affairs of
the Senate, and the Administrator of the Office of Information and
Regulatory Affairs, OMB. These reports are intended to permit an
evaluation of the probable effect of the proposal on the privacy rights
of individuals.
A change to a system of records is considered to be a significant
change that must be reported whenever an agency expands the types or
categories of information maintained, significantly expands the number,
types, or categories of individuals about whom records are maintained,
changes the purpose for which the information is used, changes the
equipment configuration in a way that creates substantially greater
access to the records, or adds a routine use disclosure to the system.
The CSB system of records was first published in the Federal Register
on January 23, 2006 (71 FR 3503), and subsequently updated on September
12, 2014 (79 FR 54685).
This notice will add a new category of records to the categories of
records in the CSB system. This category will include records obtained
by the Department as part of the appeal of guarantee agency decisions.
These records are kept by the Department in paper form and are not
included in any electronic systems. Including these records in the CSB
system will ensure the accurate description of the records used by the
Department to carry out student loan-related activities.
This notice will also add a new programmatic routine use (1)(r) to
allow the Department to make disclosures to governmental entities at
the Federal, State, local, or tribal levels regarding the practices of
Department contractors who have been provided with access to the CSB
system (e.g., Federal Loan servicers, including not-for-profit
servicers, the Federal Perkins Loan servicer, and private collection
agencies) with regards to all aspects of loans and grants made under
title IV of the HEA in order to permit these entities to verify the
contractors' compliance with debt collection, financial, and other
applicable statutory, regulatory, or local requirements, which will
allow such contractors to continue their work on title IV programs.
Before making a disclosure to these Federal, State, local, or tribal
governmental entities, the Department will require them to maintain
Privacy Act safeguards to protect the security and confidentiality of
the disclosed records.
Accessible Format: Individuals with disabilities can obtain this
document in an accessible format (e.g., braille, large print,
audiotape, or compact disc) on request to the person listed under FOR
FURTHER INFORMATION CONTACT.
Electronic Access to This Document: The official version of this
document is the document published in the Federal Register. Free
Internet access to the official edition of the Federal Register and the
Code of Federal Regulations is available via the Federal Digital System
at: www.gpo.gov/fdsys. At this site you can view this document, as well
as all other documents of this Department published in the Federal
Register, in text or Adobe Portable Document Format (PDF). To use PDF
you must have Adobe Acrobat Reader, which is available free at the
site.
You may also access documents of the Department published in the
Federal Register by using the article search feature at:
www.federalregister.gov.
Specifically, through the advanced search feature at this site, you
can limit your search to documents published by the Department.
Dated: August 30, 2016.
James W. Runcie,
Chief Operating Officer, Federal Student Aid.
For the reasons discussed in the preamble, the Chief Operating
Officer of Federal Student Aid (FSA), U.S. Department of Education
(Department), publishes a notice of an altered system of records. The
following amendment is made to the Notice of Altered and Deleted
Systems of Records entitled ``Common Services for Borrowers (CSB)''
(18-11-16), as last published in the Federal Register on September 12,
2014 (79 FR 54685-54695):
SYSTEM NUMBER: 18-11-16
SYSTEM NAME:
Common Services for Borrowers (CSB).
SECURITY CLASSIFICATION:
None.
SYSTEM LOCATION:
Maximus Federal Services, Inc., 9651 Hornbaker Road, Manassas, VA
20109 [Department contractor--Debt Management Collection System (DMCS)
Data Center].
U.S. Department of Education, Federal Student Aid, 830 First Street
NE., Union Center Plaza (UCP), Washington, DC 20202-5132.
See Appendix II to this notice for the name and location of
additional
[[Page 60685]]
Department locations as well as those of Department contractors with
access to this system of records.
Federal Loan Servicers:
Great Lakes Educational Loan Services, Inc., 2401
International Lane, Madison, WI 53704-3121;
Nelnet Servicing LLC, 1001 Fort Crook Road N., Suite 132,
Bellevue, NE 68005, 6420 Southpoint Parkway, Jacksonville, FL 32216-
8009 and 3015 South Parker Road, Aurora, CO 80014-2906;
Pennsylvania Higher Education Assistance Agency (PHEAA),
1200 North 7th Street, Harrisburg, PA 17102-1419;
and
Navient Corporation, 11100 USA Parkway, Fishers, IN 46037-
9203.
The Department contracts with the aforementioned four Federal Loan
Servicers group to effectively manage the servicing and processing of
the large number of Federal Family Education Loan Program loans
purchased by the Department and as a result of the transition to 100
percent Direct Loans.
The Department also contracts with Not-for-Profit (NFP) Servicers,
which also serve as Federal Loan Servicers to support loan servicing.
See Appendix II to this notice for the name and location of each NFP
Servicer with which the Department contracts.
In addition to the Federal Loan Servicers listed above, the
Department contracts with Educational Computer Systems, Inc. (ECSI),
181 Montour Run Road, Coraopolis, PA 15108-9408, to service Federal
Perkins Loans.
The Department also contracts with Private Collection Agencies
(PCAs) to collect delinquent or defaulted loans. See Appendix II to
this notice for the name and location of each PCA with which the
Department contracts.
Other contractors that the Department contracts with to maintain
this system of records are found in Appendix II to this notice along
with the name of the system that they support.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
The CSB system contains records on those individuals who received a
loan or who are otherwise obligated to repay a loan or grant made under
title IV of the Higher Education Act of 1965, as amended (HEA), held
and collected by the Department, which was made under: (1) The Federal
Family Education Loan (FFEL) Program, including Stafford Loans, Federal
Insured Student Loans (FISL), Supplemental Loans for Students (SLS),
PLUS Loans (formerly Parental Loans for Undergraduate Students), and
Consolidation Loans; (2) the William D. Ford Federal Direct Loan
(Direct Loan) Program, including Federal Direct Unsubsidized and
Subsidized Stafford/Ford Loans, Federal Direct Consolidation Loans, and
Federal Direct PLUS Loans; (3) the Federal Perkins Loan Program; (4)
the Federal Pell Grant Program; (5) the Federal Supplemental Education
Opportunity Grant (FSEOG) Program; (6) the Leveraging Educational
Assistance Partnership (LEAP) Program; (7) the Special Leveraging
Educational Assistance Partnership (SLEAP) Program; (8) Academic
Competiveness Grant (ACG) Program; (9) National Science and Mathematics
Access to Retain Talent (SMART) Grant Program; (10) Teach Education
Assistance for College and Higher Education (TEACH) Grant Program; (11)
the Iraq and Afghanistan Service Grant Program; (12) the Civil Legal
Assistance Attorney Student Loan Repayment Program (CLAARP); and (13)
the Public Service Loan Forgiveness (PSLF) Program.
This system also contains records on individuals who apply for, but
do not receive a Direct Loan, as well as individuals identified by the
borrower or recipient of the Federal title IV, HEA loan or grant as
references or as household members whose income and expenses are
considered in connection with the making or the enforcement of the
grant or loan.
CATEGORIES OF RECORDS IN THE SYSTEM:
This system of records covers the records in all systems used by
the Department to carry out activities with regard to making and
servicing loans, including collecting or otherwise resolving
obligations owed by an individual under title IV of the HEA. The
following systems are covered by this system of records notice: DMCS,
CLAARP system, PSLF system, systems operated by the Federal Loan
Servicers to accomplish the purpose(s) of this system of records,
systems operated by the Federal Perkins Loan Program Servicer to
accomplish the purpose(s) of this system of records, systems operated
by the PCAs to accomplish the purpose(s) of this system of records, and
Total and Permanent Disability (TPD) system, as well as paper records
obtained by the Department from guarantee agencies in the process of
considering appeals by title IV loan borrowers of guarantee agency
decisions.
This system of records contains the employment information,
educational status, family income, Social Security number (SSN),
address(es), email address(es), and telephone number(s) of the
individuals obligated on the debt or whose income and expenses are
included in a financial statement submitted by the individual. This
system also contains records including, but not limited to, the
application for, agreement to repay, and disbursements on the loan, and
loan guaranty, if any; the repayment history, including deferments and
forbearances; claims by lenders on the loan guaranty; and cancellation
or discharges on grounds of qualifying service, bankruptcy discharge,
disability (including medical records submitted to support application
for discharge by reason of disability), death, or other statutory or
regulatory grounds for relief.
Additionally, for title IV, HEA grant overpayments, the system
contains records about the amount disbursed, the school that disbursed
the grant, and the basis for overpayment; for all debts, the system
contains demographic, employment, and other data on the individuals
obligated on the debt or provided as references by the obligor, and the
collection actions taken by any holder, including write-off amounts and
compromise amounts.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Titles IV-A, IV-B, IV-D, and IV-E of the HEA.
PURPOSES:
The information maintained in this system of records is used for
the following purposes:
(1) To verify the identity of an individual;
(2) To determine program eligibility and benefits;
(3) To facilitate default reduction efforts by program
participants;
(4) To enforce the conditions or terms of a loan or grant;
(5) To make, service, collect, assign, adjust, transfer, refer, or
discharge a loan or collect a grant obligation;
(6) To counsel a debtor in repayment efforts;
(7) To investigate possible fraud or abuse or verify compliance
with program regulations;
(8) To locate a delinquent or defaulted borrower or an individual
obligated to repay a loan or grant;
(9) To prepare a debt for litigation, provide support services for
litigation on a debt, litigate a debt, or audit the results of
litigation on a debt;
(10) To prepare for, conduct, or enforce a limitation, suspension,
termination, or debarment action;
(11) To ensure that program requirements are met by educational and
financial institutions, Federal Loan Servicers, the Federal Perkins
Loan Servicer, PCAs, and guaranty agencies;
[[Page 60686]]
(12) To verify whether a debt qualifies for discharge,
cancellation, or forgiveness;
(13) To conduct credit checks or respond to inquiries or disputes
arising from information on the debt already furnished to a credit-
reporting agency;
(14) To investigate complaints, update information, or correct
errors contained in Department records;
(15) To refund credit balances to the individual or loan holder;
(16) To allow educational institutions, financial institutions,
Federal Loan Servicers, the Federal Perkins Loan Servicer, PCAs, and
guaranty agencies to report information to the Department on all
aspects of loans and grants made under title IV of the HEA in uniform
formats to permit the Department directly to compare data submitted to
the Department by individual educational institutions, financial
institutions, third-party servicers, guaranty agencies, Federal Loan
Servicers, the Federal Perkins Loan Servicer, or PCAs; and
(17) To report to the Internal Revenue Service (IRS) information
required by law to be reported, including, but not limited to, reports
required by 26 U.S.C. 6050P and 6050S.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND THE PURPOSES OF SUCH USES:
The Department may disclose information contained in a record in
this system of records under the routine uses listed in this system of
records without the consent of the individual if the disclosure is
compatible with the purposes for which the information in the record
was collected. These disclosures may be made on a case-by-case basis,
or, if the Department has complied with the computer matching
requirements of the Privacy Act of 1974, as amended (Privacy Act),
under a computer matching agreement. Return information that the
Department obtains from the IRS (i.e., taxpayer mailing address) per a
computer matching program (discussed in Appendix I to this notice)
under the authority of 26 U.S.C. 6103(m)(2) or (m)(4) may be disclosed
only as authorized by 26 U.S.C. 6103.
(1) Program Disclosures. The Department may disclose records for
the following program purposes:
(a) To verify the identity of the individual whom records indicate
has applied for or received the loan or grant, disclosures may be made
to guaranty agencies, educational and financial institutions, and their
authorized representatives; to Federal, State, or local agencies, and
their authorized representatives; to private parties, such as
relatives, business and personal associates, and present and former
employers; to creditors; to consumer reporting agencies; to
adjudicative bodies; and to the individual whom the records identify as
the party obligated to repay the debt;
(b) To determine program eligibility and benefits, disclosures may
be made to guaranty agencies, educational and financial institutions,
and their authorized representatives; to Federal, State, or local
agencies, and their authorized representatives; to private parties,
such as relatives, business and personal associates, and present and
former employers; to creditors; to consumer reporting agencies; and to
adjudicative bodies;
(c) To facilitate default reduction efforts by program
participants, disclosures may be made to guaranty agencies, educational
and financial institutions, and their authorized representatives; to
Federal, State, or local agencies, and their authorized
representatives; to consumer reporting agencies; and to adjudicative
bodies;
(d) To enforce the conditions or terms of the loan or grant,
disclosures may be made to guaranty agencies, educational and financial
institutions, and their authorized representatives; to Federal, State,
or local agencies, and their authorized representatives; to private
parties, such as relatives, business and personal associates, and
present and former employers; to creditors; to consumer reporting
agencies; and to adjudicative bodies;
(e) To permit making, servicing, collecting, assigning, adjusting,
transferring, referring, or discharging a loan or collecting a grant
obligation, disclosures may be made to guaranty agencies, educational
institutions, or financial institutions that made, held, serviced, or
have been assigned the debt, and their authorized representatives; to a
party identified by the debtor as willing to advance funds to repay the
debt; to Federal, State, or local agencies, and their authorized
representatives; to private parties, such as relatives, business and
personal associates, and present and former employers; to creditors; to
consumer reporting agencies; and to adjudicative bodies;
(f) To counsel a debtor in repayment efforts, disclosures may be
made to guaranty agencies, educational and financial institutions, and
their authorized representatives; and to Federal, State, or local
agencies, and their authorized representatives;
(g) To investigate possible fraud or abuse or verify compliance
with program regulations, disclosures may be made to guaranty agencies,
educational and financial institutions, and their authorized
representatives; to Federal, State, or local agencies, and their
authorized representatives; to private parties, such as relatives,
present and former employers, and business and personal associates; to
creditors; to consumer reporting agencies; and to adjudicative bodies;
(h) To locate a delinquent or defaulted borrower, or an individual
obligated to repay a loan or grant, disclosures may be made to guaranty
agencies, educational and financial institutions, and their authorized
representatives; to Federal, State, or local agencies, and their
authorized representatives; to private parties, such as relatives,
business and personal associates, and present and former employers; to
creditors; to consumer reporting agencies; and to adjudicative bodies;
(i) To prepare a debt for litigation, to provide support services
for litigation on a debt, to litigate a debt, or to audit the results
of litigation on a debt, disclosures may be made to guaranty agencies
and their authorized representatives; to Federal, State, or local
agencies, and their authorized representatives; and to adjudicative
bodies;
(j) To prepare for, conduct, or enforce a limitation, suspension,
and termination or a debarment action, disclosures may be made to
guaranty agencies, educational or financial institutions, and their
authorized representatives; to Federal, State, or local agencies, and
their authorized representatives; and to adjudicative bodies;
(k) To ensure that HEA program requirements are met by educational
and financial institutions, guaranty agencies, Federal Loan Servicers,
the Federal Perkins Loan Servicer, and PCAs, disclosures may be made to
guaranty agencies, educational or financial institutions, and their
authorized representatives, and to auditors engaged to conduct an audit
of a guaranty agency or an educational or financial institution; to
Federal, State, or local agencies, their authorized representatives, or
accrediting agencies; and to adjudicative bodies;
(l) To verify whether a debt qualifies for discharge, forgiveness,
or cancellation, disclosures may be made to guaranty agencies,
educational and financial institutions, and their authorized
representatives; to Federal, State, or local agencies, and their
authorized representatives; to private parties, such as relatives,
present and former employers, and business and
[[Page 60687]]
personal associates; to creditors; to consumer reporting agencies; and
to adjudicative bodies;
(m) To conduct credit checks or to respond to inquiries or disputes
arising from information on the debt already furnished to a credit
reporting agency, disclosures may be made to credit reporting agencies;
to guaranty agencies, educational and financial institutions, and their
authorized representatives; to Federal, State, or local agencies, and
their authorized representatives; to private parties, such as
relatives, present and former employers, and business and personal
associates; to creditors; and to adjudicative bodies;
(n) To investigate complaints or to update information or correct
errors contained in Department records, disclosures may be made to
guaranty agencies, educational and financial institutions, and their
authorized representatives; to Federal, State, or local agencies, and
their authorized representatives; to private parties, such as
relatives, present and former employers, and business and personal
associates; to creditors; to credit reporting agencies; and to
adjudicative bodies;
(o) To refund credit balances that are processed through the
Department's systems, as well as the U.S. Department of the Treasury's
(Treasury's) payment applications, to the individual or loan holder,
disclosures may be made to guaranty agencies, educational and financial
institutions, and their authorized representatives; to Federal, State,
or local agencies, and their authorized representatives; to private
parties, such as relatives, present and former employers, and business
and personal associates; and to creditors;
(p) To allow the reporting of information to the Department on all
aspects of loans and grants made under title IV of the HEA in uniform
formats and to permit the Department directly to compare data submitted
to the Department by individual educational institutions, financial
institutions, third-party servicers, guaranty agencies, Federal Loan
Servicers, the Federal Perkins Loan Servicer, or PCAs, disclosures may
be made to educational institutions, financial institutions, guaranty
agencies, Federal Loan Servicers, the Federal Perkins Loan Servicer,
and PCAs; and
(q) To report information required by law to be reported,
including, but not limited to, reports required by 26 U.S.C. 6050P and
6050S, disclosures may be made to the IRS.
(r) To allow the Department to make disclosures to governmental
entities at the Federal, State, local, or tribal levels regarding the
practices of Department contractors who have been provided with access
to the CSB system (e.g., Federal Loan servicers, including not-for-
profit servicers, the Federal Perkins Loan servicer, and private
collection agencies) with regards to all aspects of loans and grants
made under title IV of the HEA, in order to permit these governmental
entities to verify the contractor's compliance with debt collection,
financial, and other applicable statutory, regulatory, or local
requirements. Before making a disclosure to these Federal, State,
local, or tribal governmental entities, the Department will require
them to maintain Privacy Act safeguards to protect the security and
confidentiality of the disclosed records.
(2) Feasibility Study Disclosure. The Department may disclose
information from this system of records to other Federal agencies, and
to guaranty agencies and to their authorized representatives, to
determine whether computer matching programs should be conducted by the
Department for purposes such as to locate a delinquent or defaulted
debtor or to verify compliance with program regulations.
(3) Disclosure for Use by Other Law Enforcement Agencies. The
Department may disclose information to any Federal, State, local,
tribal, or foreign agency or other public authority responsible for
enforcing, investigating, or prosecuting violations of administrative,
civil, or criminal law or regulation if that information is relevant to
any enforcement, regulatory, investigative, or prosecutorial
responsibility within the receiving entity's jurisdiction.
(4) Enforcement Disclosure. In the event that information in this
system of records indicates, either alone or in connection with other
information, a violation or potential violation of any applicable
statutory, regulatory, or legally binding requirement, the Department
may disclose the relevant records to an entity charged with the
responsibility for investigating or enforcing those violations or
potential violations.
(5) Litigation and Alternative Dispute Resolution (ADR) Disclosure.
(a) Introduction. In the event that one of the parties listed below
is involved in judicial or administrative litigation or ADR, or has an
interest in such litigation or ADR, the Department may disclose certain
records to the parties described in paragraphs (b), (c), and (d) of
this routine use under the conditions specified in those paragraphs:
(i) The Department or any of its components;
(ii) Any Department employee in his or her official capacity;
(iii) Any Department employee in his or her individual capacity
where the Department of Justice (DOJ) has been requested to or agrees
to provide or arrange for representation for the employee;
(iv) Any Department employee in his or her individual capacity
where the Department has agreed to represent the employee; and
(v) The United States, where the Department determines that the
litigation is likely to affect the Department or any of its components.
(b) Disclosure to the DOJ. If the Department determines that
disclosure of certain records to the DOJ is relevant and necessary to
the judicial or administrative litigation or ADR, the Department may
disclose those records as a routine use to the DOJ.
(c) Adjudicative Disclosure. If the Department determines that
disclosure of certain records to an adjudicative body before which the
Department is authorized to appear or to an individual or an entity
designated by the Department or otherwise empowered to resolve or
mediate disputes is relevant and necessary to the judicial or
administrative litigation or ADR, the Department may disclose those
records as a routine use to the adjudicative body, individual, or
entity.
(d) Parties, Counsel, Representatives, and Witnesses. If the
Department determines that disclosure of certain records to a party,
counsel, representative, or witness is relevant and necessary to the
judicial or administrative litigation or ADR, the Department may
disclose those records as a routine use to the party, counsel,
representative, or witness.
(6) Employment, Benefit, and Contracting Disclosure.
(a) For Decisions by the Department. The Department may disclose a
record to a Federal, State, or local agency maintaining civil,
criminal, or other relevant enforcement or other pertinent records, or
to another public authority or professional organization, if necessary
to obtain information relevant to a Department decision concerning the
hiring or retention of an employee or other personnel action, the
issuance of a security clearance, the letting of a contract, or the
issuance of a license, grant, or other benefit.
(b) For Decisions by Other Public Agencies and Professional
Organizations. The Department may disclose a record to a Federal,
State, local, or other public authority or professional organization,
in connection with the hiring or retention of an
[[Page 60688]]
employee or other personnel action, the issuance of a security
clearance, the reporting of an investigation of an employee, the
letting of a contract, or the issuance of a license, grant, or other
benefit, to the extent that the record is relevant and necessary to the
receiving entity's decision on the matter.
(7) Employee Grievance, Complaint, or Conduct Disclosure. If a
record is relevant and necessary to an employee grievance, complaint,
or disciplinary action, the Department may disclose the record in this
system of records in the course of investigation, fact-finding, or
adjudication to any witness, designated fact-finder, mediator, or other
person designated to resolve issues or decide the matter.
(8) Labor Organization Disclosure. The Department may disclose a
record from this system of records to an arbitrator to resolve disputes
under a negotiated grievance procedure or to officials of a labor
organization recognized under 5 U.S.C. chapter 71 when relevant and
necessary to their duties of exclusive representation.
(9) Freedom of Information Act (FOIA) and Privacy Act Advice
Disclosure. The Department may disclose records to the DOJ or to the
Office of Management and Budget (OMB) if the Department determines that
disclosure is desirable or necessary in determining whether particular
records are required to be disclosed under the FOIA or the Privacy Act.
(10) Disclosure to the DOJ. The Department may disclose records to
the DOJ, or the authorized representative of DOJ, to the extent
necessary for obtaining DOJ advice on any matter relevant to an audit,
inspection, or other inquiry related to the programs covered by this
system.
(11) Contracting Disclosure. If the Department contracts with an
entity for the purposes of performing any function that requires
disclosure of records in this system to employees of the contractor,
the Department may disclose the records to those employees. Before
entering into such a contract, the Department shall require the
contractor to maintain Privacy Act safeguards as required under 5
U.S.C. 552a(m) of the Privacy Act with respect to the records in the
system.
(12) Research Disclosure. The Department may disclose records to a
researcher if the Department determines that the individual or
organization to which the disclosure would be made is qualified to
carry out specific research related to functions or purposes of this
system of records. The Department may disclose records from this system
of records to that researcher solely for the purpose of carrying out
that research related to the functions or purposes of this system of
records. The researcher shall be required to maintain Privacy Act
safeguards with respect to the disclosed records.
(13) Congressional Member Disclosure. The Department may disclose
the records of an individual to a Member of Congress in response to an
inquiry from the Member made at the written request of that individual
whose records are being disclosed. The Member's right to the
information is no greater than the right of the individual who
requested the inquiry.
(14) Disclosure to OMB for Credit Reform Act (CRA) Support. The
Department may disclose records to OMB as necessary to fulfill CRA
requirements. These requirements currently include transfer of data on
lender interest benefits and special allowance payments, defaulted loan
balances, and supplemental pre-claims assistance payments information.
(15) Disclosure in the Course of Responding to a Breach of Data.
The Department may disclose records to appropriate agencies, entities,
and persons when (a) the Department suspects or has confirmed that the
security or confidentiality of information in a system covered by this
system of records notice has been compromised; (b) the Department has
determined that as a result of the suspected or confirmed compromise
there is a risk of harm to economic or property interests, identity
theft or fraud, or harm to the security or integrity of this system or
other system or programs (whether maintained by the Department or
another agency or entity) that rely upon the compromised information;
and (c) the disclosure made to such agencies, entities, and persons is
reasonably necessary to assist in connection with the Department's
efforts to respond to the suspected or confirmed compromise and
prevent, minimize, or remedy such harm.
(16) Disclosure to Third Parties through Computer Matching
Programs. Unless otherwise prohibited by other laws, any information
from this system of records, including personal information obtained
from other agencies through computer matching programs, may be
disclosed to any third party through a computer matching program, which
is conducted under a Computer Matching Agreement between the Department
and the third party, and requires that the matching be conducted in
compliance with the requirements of the Privacy Act. Purposes of these
disclosures may be: (a) To establish or verify program eligibility and
benefits, (b) to establish or verify compliance with program
regulations or statutory requirements, such as to investigate possible
fraud or abuse; and (c) to recoup payments or delinquent debts under
any Federal benefit programs, such as to locate or take legal action
against a delinquent or defaulted debtor. Appendix I to this notice
includes a listing of the computer matching programs that the
Department currently engages in or has recently engaged in with respect
to this system of records.
(17) Disclosure of Information to Treasury. The Department may
disclose records of this system to (a) a Federal or State agency, its
employees, agents (including contractors of its agents), or
contractors, or (b) a fiscal or financial agent designated by the
Treasury, including employees, agents, or contractors of such agent,
for the purpose of identifying, preventing, or recouping improper
payments to an applicant for, or recipient of, Federal funds, including
funds disbursed by a State in a State-administered, Federally funded
program; and disclosure may be made to conduct computerized comparisons
for this purpose.
DISCLOSURE TO CONSUMER REPORTING AGENCIES:
Disclosure pursuant to 5 U.S.C. 552a(b)(12): The Department may
disclose to a consumer reporting agency information regarding a valid
overdue claim of the Department; such information is limited to: (1)
The name, address, taxpayer identification number, and other
information necessary to establish the identity of the individual
responsible for the claim; (2) the amount, status, and history of the
claim; and (3) the program under which the claim arose. The Department
may disclose the information specified in this paragraph under 5 U.S.C.
552a(b)(12) and the procedures contained in 31 U.S.C. 3711(e). A
consumer reporting agency to which these disclosures may be made is
defined in 15 U.S.C. 1681a(f) and 31 U.S.C. 3701(a)(3).
POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING,
AND DISPOSING OF RECORDS IN THE SYSTEM:
STORAGE:
The records are maintained in hardcopy, microfilm, magnetic
storage, and optical storage media, such as tape, disk, etc.
RETRIEVABILITY:
Records in this system pertaining to a title IV, HEA loan borrower
or grant recipient are retrieved by a single data element or a
combination of the
[[Page 60689]]
following data elements to include the SSN, name, address, randomly
generated number, debt number, phone number, debt type reference, debt
type extension debt number, commercial name, commercial contact name,
legacy ID, driver's license number, American Bankers Association (ABA)
routing number, bankruptcy docket number, debt placement date, debt
user defined page (UDP), email address, last worked date, payment
additional extension reference ID, payment extension reference ID, tag
short name, total balance, credit bureau legacy ID, debt type group
short name, debt type short name, department name, institution account
number, judgment docket number, license-issuing State, next scheduled
payment amount, next scheduled payment date, office name, original debt
type name, PCA group short name, and PCA short name.
SAFEGUARDS:
All physical access to the Department's site, and to the sites of
the Federal Loan Servicers, PCAs, the Federal Perkins Loan Servicer,
and other contractors listed in Appendix II to this notice, where this
system of records is maintained, is controlled and monitored by
security personnel who check each individual entering the building for
his or her employee or visitor badge.
In accordance with the Department's Administrative Communications
System Directive OM: 5-101 entitled ``Contractor Employee Personnel
Security Screenings,'' all contract and Department personnel who have
facility access and system access are required to undergo a security
clearance investigation. Individuals requiring access to Privacy Act
data are required to hold, at a minimum, a moderate-risk security
clearance level. These individuals are required to undergo periodic
screening at five-year intervals.
In addition to conducting security clearances, contract and
Department employees are required to complete security awareness
training on an annual basis. Annual security awareness training is
required to ensure that contract and Department users are appropriately
trained in safeguarding Privacy Act data in accordance with OMB
Circular No. A-130, Appendix III.
The computer system employed by the Department offers a high degree
of resistance to tampering and circumvention. This security system
limits data access to Department and contract staff on a ``need-to-
know'' basis, and controls individual users' ability to access and
alter records within the system. All users of this system of records
are given a unique user identification and password. The Department's
FSA Information Security and Privacy Policy requires the enforcement of
a complex password policy. In addition to the enforcement of a complex
password policy, users are required to change their password at least
every 60 to 90 days in accordance with the Department's Information
Technology standards.
At the system locations of the Federal Loan Servicers, PCAs, the
Federal Perkins Loan Servicer, and other contractors, as listed in
Appendix II entitled ``Additional System Locations,'' additional
physical security measures are in place and access is monitored 24
hours per day, 7 days a week.
RETENTION AND DISPOSAL:
In accordance with the Department's record retention and
disposition schedule, records for Pell Grant Program awards are
retained for fifteen years after final payment or audit, whichever is
sooner, and thereafter destroyed. Insured loans are retained for three
years after repayment or cancellation of the loan and thereafter
destroyed. The Department will work with the National Archives and
Records Administration to develop a disposition schedule for the other
records in this system of records. The records will be maintained until
such a schedule has been established.
SYSTEM MANAGER AND ADDRESS:
Sue O'Flaherty, Director, Program Management Services, Business
Operations, Federal Student Aid, U.S. Department of Education, 830
First Street NE., Room 64E1, UCP, Washington, DC 20202-5132.
NOTIFICATION PROCEDURE:
If you wish to determine whether a record exists regarding you in
this system of records, provide the system manager with your name, date
of birth, and SSN. Requests must meet the requirements of the
regulations in 34 CFR 5b.5 and 5b.7, including proof of identity.
RECORD ACCESS PROCEDURES:
If you wish to gain access to a record in this system, provide the
system manager with your name, date of birth, and SSN. Requests by an
individual for access to a record must meet the requirements of the
regulations in 34 CFR 5b.5, including proof of identity.
CONTESTING RECORD PROCEDURE:
If you wish to contest the content of a record in this system of
records, contact the system manager with your name, date of birth, and
SSN; identify the specific items to be changed; and provide a written
justification for the change. Requests to amend a record must meet the
requirements of the regulations in 34 CFR 5b.7.
RECORD SOURCE CATEGORIES:
The system includes information that the Department obtains from
applicants and those individuals and their families who received, or
who are otherwise obligated to repay, a loan or grant held and
collected by the Department. The Department also obtains information
from Federal Loan Servicers, PCAs, the Federal Perkins Loan Servicer,
references, guaranty agencies, educational and financial institutions
and their authorized representatives, and Federal, State, and local
agencies and their authorized representatives; private parties, such as
relatives and business and personal associates; present and former
employers; creditors; consumer reporting agencies; and adjudicative
bodies.
EXEMPTIONS CLAIMED FOR THE SYSTEM:
None.
APPENDIX I TO 18-11-16
COMPUTER MATCHING PROGRAMS IN WHICH THE DEPARTMENT CURRENTLY ENGAGES OR
HAS RECENTLY ENGAGED WITH RESPECT TO THIS SYSTEM:
(1) The Department is performing, or has recently engaged in,
computer matching programs involving a computerized comparison between
this system of records and systems of records maintained by the
following Federal agencies:
(a) The U.S. Department of the Treasury, IRS [matching notice last
published on May 31, 2012 (77 FR 32085-32086)], as authorized under
section 6103(m)(2) and (m)(4) of the Internal Revenue Code (26 U.S.C.
6103(m)(2) and (m)(4)), to obtain taxpayer mailing addresses for use in
locating individuals to collect or compromise Federal claims, in
accordance with 31 U.S.C. 3711, 3717, and 3718, and in locating
individuals who received overpayments of grants made under subpart 1 of
part A of title IV of the HEA or who defaulted on loans made under part
B, D, or E of title IV of the HEA;
(b) The Department of Housing and Urban Development's Credit Alert
Interactive Voice Response System (CAIVRS) [matching notice last
published on July 5, 2011 (76 FR 39119-39120)] to allow program
agencies to prescreen applicants for loans made or loans guaranteed by
the Federal government to determine if the applicant is delinquent or
has defaulted
[[Page 60690]]
on a debt owed to, or insured by, the Federal government; and
(c) The Department of Health and Human Services' National Directory
of New Hires Data Base (NDNH) [matching notice last published on May 9,
2006 (71 FR 26934-26935)], as authorized under Section 453(j)(6) of the
Social Security Act (42 U.S.C. 653(j)(6)), to obtain employment-related
and address information on individuals who have defaulted on a loan
made under title IV of the HEA or have an obligation to refund a grant
overpayment awarded under title IV of the HEA.
These computer matching programs are conducted in compliance with
the requirements of the Privacy Act, including publishing in the
Federal Register a notice describing the new or altered matching
program and the entry into a Computer Matching Agreement between the
Department and the Federal agencies listed above, which are approved by
the Data Integrity Boards of the Department and the Federal agency with
which the Department conducts the computer matching program.
APPENDIX II TO 18-11-16
ADDITIONAL SYSTEM LOCATIONS
The Department and its Contractors:
U.S. Department of Education, 50 Beale Street, San Francisco, CA
94105.
U.S. Department of Education, 500 West Madison Street, Chicago, IL
60661.
U.S. Department of Education, 61 Forsyth Street, Atlanta, GA 30303.
Nelnet Servicing LLC, 1001 Fort Crook Road N., Suite 132, Bellevue,
NE 68005 (Department contractor--TPD).
PHEAA [FedLoan Servicing (FedLoan) & American Education Services
(AES)], 1200 North 7th Street, Harrisburg, PA 17102-1419 (FedLoan:
Department contractor--TEACH Grant; AES: Department contractor--FFEL
Program).
Maximus Federal Services, Inc.:
Maximus Federal Services, Inc., 5202 Presidents Court, Frederick,
MD 21703 (Department contractor--DMCS Program Management and Help
Desk).
Maximus Federal Services, Inc., 1891 Metro Center Drive, Reston, VA
20190 (Department contractor--Help Desk Application).
Maximus Federal Services, Inc., 11400 Westmoor Circle, Westminster,
CO 80021 (Department contractor--DMCS Disaster Recovery Site).
Maximus Federal Services, Inc., 501 Bleecker Street, Utica, NY
13501 (Department contractor--DMCS Business and Financial Operations
Management).
Maximus Federal Services, Inc., 6201 I-30, Greenville, TX 75403
(Department contractor--DMCS Financial Processing).
MPM Communications, 3480 Catterton Place, Suite 102, Waldorf, MD
20602 (sub-contractor--Fulfillment Services for DMCS mailings).
Call Centers:
General Dynamics Information Technology, 2400 Oakdale Boulevard,
Coralville, IA 52241 (Department contractor--DMCS).
General Dynamics Information Technology, 1 Imeson Park Boulevard,
Jacksonville, FL 32218 (Department contractor--DMCS).
Not-For-Profit (NFP) Servicers:
Missouri Higher Education Loan Authority (MOHELA): 633
Spirit Drive, Chesterfield, MO 63005; 400 East Walnut Street, Columbia,
MO 65201; 1001 N. 6th Street, Harrisburg, PA 17102; 300 Long Meadow
Road, Sterling Forest, NY 10979.
Education Servicers of America, Inc. (ESA)/Edfinancial:
298 N. Seven Oaks Drive, Knoxville, TN 37922; 120 N. Seven Oaks Drive,
Knoxville, TN 37922; 5600 United Drive, Smyrna, GA 30082; 1001 Fort
Crook Road N., Suite 132, Bellevue, NE 68005-4247; 700 East 54th Street
North, Suite 200, Sioux Falls, SD 57104; 13271 North Promenade
Boulevard, Stafford, TX 77477-3957; 2307 Directors Row, Indianapolis,
IN 46241.
Utah Higher Education Assistance Authority (UHEAA)/
Cornerstone Education Loan Services: 60 S. 400 W., Board Of Regents'
Building, Gateway Two, Salt Lake City, UT 84101-1284; 350 S. 900 W.,
Richfield, UT 84701; 6279 East Little Cottonwood Road, Sandy, UT 84092;
1001 N. 6th Street, Harrisburg, PA 17102.
Oklahoma Student Loan Authority (OSLA): 525 Central Park
Drive, Suite 600, Oklahoma City, OK 73154; 7499 East Paradise Lane
Suite 108, Scottsdale, AZ 85260; 11300 Partnership Drive #C, Oklahoma
City, OK 73013; 1001 Fort Crook Road N., Suite 132, Bellevue, NE 68005;
700 East 54th Street North, Suite 200, Sioux Falls, SD 57104; 13100
North Promenade Boulevard, Stafford, TX 77477; 1601 Leavenworth Street,
Omaha, NE 68102.
Vermont Student Assistance Corporation (VSAC): 10 East
Allen Street, Winooski, VT 05404; 1001 Fort Crook Road N., Suite 132,
Bellevue, NE 68005-4247; 700 East 54th Street North, Suite 200, Sioux
Falls, SD 57104.
ISL Service Corporation/Aspire Resources Inc.: 6775 Vista
Drive, West Des Moines, IA 50266; 6955 Vista Drive, West Des Moines, IA
50266; 3096 104th Street, Urbandale, IA 50322; 1870 East Euclid Avenue,
Des Moines, IA 50313; 1435 Northridge Cr., NE., Altoona, IA 50009; 1001
N. 6th Street, Harrisburg, PA 17102; 300 Long Meadow Road, Sterling
Forest, NY 10979.
New Hampshire Higher Education Loan Corporation (NHHELCO)/
Granite State Management & Resources (GSM&R): 3 and 4 Barrell Court,
Concord, NH 03301; 401 N. Broad Street, Suite 600, Philadelphia, PA
19108; 21 Terry Avenue, Burlington, MA 01803; 1001 Fort Crook Road N.,
Suite 132, Bellevue, NE 68005-4247; 700 East 54th Street North, Suite
200, Sioux Falls, SD 57104; 13100 North Promenade Boulevard, Stafford,
TX 77477; 1601 Leavenworth Street, Omaha, NE., 68102.
South Carolina Student Loan Corporation: 16 Berryhill
Road, Ste. 121, Columbia, SC 29210; 401 North Broad Street,
Philadelphia, PA 19108; 2400 Reynolda Road, Winston-Salem, NC 27106.
Tru Student, Inc.: 2500 Broadway, Helena, MT 59601; 680 E.
Swedesford Road, Wayne, PA 19087; 1424 National Avenue, Helena, MT
59601; 1700 National Avenue, Helena, MT 59601; 1001 N. 6th Street,
Harrisburg, PA 17102; 300 Long Meadow Road, Sterling Forest, NY 10979.
Kentucky Higher Education Student Loan Corporation
(KHESLC): 10180 Linn Station Road, Louisville, KY 40223; 2400 Reynolda
Road, Winston-Salem NC 27106; 6825 Pine Street, Omaha, NE 68106; 1001
Fort Crook Road N., Suite 132, Bellevue, NE 68005-4247.
College Foundation, Inc.: 2917 Highwoods Boulevard,
Raleigh, NC 27604; 3120 Poplarwood Court, Raleigh, NC 27604; 924 Ellis
Road, Durham, NC 27703; 2400 Reynolda Road, Winston-Salem, NC 27106.
Council for South Texas Economic Progress (COSTEP): 2540
W. Trenton Road, Edinburg, TX 78539; 1044 Liberty Park Drive, Austin,
TX 78746; 2400 Reynolda Road, Winston-Salem, NC 27106.
Georgia Student Finance Authority: 2082 East Exchange
Place, Tucker, Georgia 30084; 401 North Broad Street, Philadelphia, PA
19130; 5600 United Drive, Smyrna, GA 30082; 2400 Reynolda Road,
Winston-Salem, NC 27106.
New Mexico Educational Assistance Foundation: 7400 Tiburon
NE., Albuquerque, NM 87109; 123 Central Ave NW., Albuquerque, NM 87102;
1200 North Seventh Street, Harrisburg, PA 17102-1444; 300 Long Meadow
Lane, Sterling Forest, NY 10979.
[[Page 60691]]
Connecticut (Campus Partners): 2400 Reynolda Road,
Winston-Salem, NC 27106; 8906 Two Notch Road, Columbia, SC 29223; 10180
Linn Station Road, Suite C200, Louisville, KY 40223; 2917 Highwoods
Boulevard, Raleigh, NC 27629; 1001 Fort Crook Road North, Suite 132,
Bellevue, NE 68005; 11425 South 84th Street, Papillion, NE 68046; 20441
Century Boulevard, Germantown, MD 20874; 400 Perimeter Park Drive,
Morrisville, NC 27560; 1600 Malone Street, Millville, NJ 08332; 123
Wyoming Avenue, Scranton, PA 18503.
Private Collection Agencies (PCAs):
Collecto, Inc. Dba EOS CCA: 700 Longwater Drive, Norwell,
MA 02061.
GC Services: 4326 N. Broadway Northgate Plaza, Knoxville,
TN 37917.
Allied Interstate: 335 Madison Avenue, 27th floor, New
York, NY 10017.
The CBE Group, Inc.: 1309 Technology Parkway, Cedar Falls
IA 50613.
Diversified Collection Service (DCS): 333 North Canyons
Parkway, Suite 100, Livermore, California 94551.
Financial Asset Management Systems, Inc. (FAMS): 1967
Lakeside Parkway, Suite 402, Tucker, GA 30084.
NCO Financial Systems, Inc.: 507 Prudential Road, Horsham,
PA 19044.
Pioneer Credit Recovery, Inc.: 26 Edward Street, Arcade,
NY 14009.
Account Control Technology, Inc.: 6918 Owensmouth Avenue,
Canoga Park, CA 91303.
Van Ru Credit Corporation: 1350 E. Touhy Avenue, Suite
300E, Des Plaines, IL 60018.
Progressive Financial Services: 1510 Chester Pike Suite
250, Eddystone, PA 19022.
West Asset Management Enterprises, Inc.: 2221 New Market
Parkway, Suite 120, Marietta, GA 30067.
Premiere Credit of North America: 2002 Wellesley
Boulevard, Suite 100, Indianapolis, IN 46219.
ConServe: 200 CrossKeys Office Park, Fairport, NY 14450.
Financial Management Systems (FMS): 1000 E. Woodfield
Road, Suite 102, Schaumburg, IL 60173-4728.
Collection Technology, Inc.: 1200 Corporate Center Drive,
Suite 325, Monterey Park, CA 91754.
Enterprise Recovery Systems, Inc. (ERS): 2400 S. Wolf
Road, Suite 200, Westchester, IL 60154.
Windham Professionals, Inc.: 380 Main Street, Salem, NH
03079.
Delta Management Associates, Inc.: 100 Everett Avenue
Suite 6, Chelsea, MA 02150.
Immediate Credit Recovery, Inc.: 169 Myers Corners Road
Suite 110, Wappingers Falls, NY 12590.
National Recoveries: 14735 Hwy. 65, Ham Lake, MN 55403.
Coast Professional, Inc.: 214 Expo Circle, West Monroe, LA
71292.
[FR Doc. 2016-21218 Filed 9-1-16; 8:45 am]
BILLING CODE 4000-01-P