Agency Information Collection Activities; Comment Request; Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan, 33667 [2016-12558]
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Federal Register / Vol. 81, No. 103 / Friday, May 27, 2016 / Notices
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ACTION:
The Department of the Navy
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concerning the open meeting of Ocean
Research Advisory Panel (ORAP). Due
to the meeting location, pre-registration
of public attendees is requested.
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from 9 a.m. to 3 p.m. Members of the
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DEPARTMENT OF EDUCATION
[Docket No.: ED–2016–ICCD–0063]
Agency Information Collection
Activities; Comment Request; Generic
Clearance for Federal Student Aid
Customer Satisfaction Surveys and
Focus Groups Master Plan
Federal Student Aid (FSA),
Department of Education (ED).
ACTION: Notice.
AGENCY:
In accordance with the
Paperwork Reduction Act of 1995 (44
U.S.C. chapter 3501 et seq.), ED is
proposing an extension of an existing
information collection.
DATES: Interested persons are invited to
submit comments on or before July 26,
2016.
ADDRESSES: To access and review all the
documents related to the information
collection listed in this notice, please
use https://www.regulations.gov by
searching the Docket ID number ED–
2016–ICCD–0063. Comments submitted
in response to this notice should be
submitted electronically through the
Federal eRulemaking Portal at https://
www.regulations.gov by selecting the
Docket ID number or via postal mail,
commercial delivery, or hand delivery.
Please note that comments submitted by
fax or email and those submitted after
the comment period will not be
accepted. Written requests for
information or comments submitted by
postal mail or delivery should be
addressed to the Director of the
Information Collection Clearance
Division, U.S. Department of Education,
400 Maryland Avenue SW., LBJ, Room
2E–105, Washington, DC 20202–4537.
FOR FURTHER INFORMATION CONTACT: For
specific questions related to collection
activities, please contact Beth
Grebeldinger, 202–377–4018.
SUPPLEMENTARY INFORMATION: The
Department of Education (ED), in
accordance with the Paperwork
Reduction Act of 1995 (PRA) (44 U.S.C.
3506(c)(2)(A)), provides the general
public and Federal agencies with an
opportunity to comment on proposed,
revised, and continuing collections of
information. This helps the Department
assess the impact of its information
collection requirements and minimize
the public’s reporting burden. It also
helps the public understand the
Department’s information collection
requirements and provide the requested
data in the desired format. ED is
soliciting comments on the proposed
information collection request (ICR) that
is described below. The Department of
Education is especially interested in
SUMMARY:
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33667
public comment addressing the
following issues: (1) Is this collection
necessary to the proper functions of the
Department; (2) will this information be
processed and used in a timely manner;
(3) is the estimate of burden accurate;
(4) how might the Department enhance
the quality, utility, and clarity of the
information to be collected; and (5) how
might the Department minimize the
burden of this collection on the
respondents, including through the use
of information technology. Please note
that written comments received in
response to this notice will be
considered public records.
Title of Collection: Generic Clearance
for Federal Student Aid Customer
Satisfaction Surveys and Focus Groups
Master Plan.
OMB Control Number: 1845–0045.
Type of Review: An extension of an
existing information collection.
Respondents/Affected Public:
Individuals or Households.
Total Estimated Number of Annual
Responses: 200,000.
Total Estimated Number of Annual
Burden Hours: 45,000.
Abstract: The Higher Education
Amendments of 1998 established
Federal Student Aid (FSA) as the first
Performance-Based Organization (PBO).
One purpose of the PBO is to improve
service to student and other participants
in the student financial assistance
programs authorized under title IV of
the Higher Education Act of 1965, as
amended, including making those
programs more understandable to
students and their parents. To do that,
FSA has committed to ensuring that all
people receive service that matches or
exceeds the best service available in the
private sector. The legislation’s requires
establish an on-going need for FSA to be
engaged in an interactive process of
collecting information and using it to
improve program services and
processes. The use of customer surveys
and focus groups allows FSA to gather
that information from the affected
parties in a timely manner so as to
improve communications with our
product users.
Dated: May 24, 2016.
Kate Mullan,
Acting Director, Information Collection
Clearance Division, Office of the Chief Privacy
Officer, Office of Management.
[FR Doc. 2016–12558 Filed 5–26–16; 8:45 am]
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27MYN1
Agencies
[Federal Register Volume 81, Number 103 (Friday, May 27, 2016)]
[Notices]
[Page 33667]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2016-12558]
=======================================================================
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DEPARTMENT OF EDUCATION
[Docket No.: ED-2016-ICCD-0063]
Agency Information Collection Activities; Comment Request;
Generic Clearance for Federal Student Aid Customer Satisfaction Surveys
and Focus Groups Master Plan
AGENCY: Federal Student Aid (FSA), Department of Education (ED).
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44
U.S.C. chapter 3501 et seq.), ED is proposing an extension of an
existing information collection.
DATES: Interested persons are invited to submit comments on or before
July 26, 2016.
ADDRESSES: To access and review all the documents related to the
information collection listed in this notice, please use https://www.regulations.gov by searching the Docket ID number ED-2016-ICCD-
0063. Comments submitted in response to this notice should be submitted
electronically through the Federal eRulemaking Portal at https://www.regulations.gov by selecting the Docket ID number or via postal
mail, commercial delivery, or hand delivery. Please note that comments
submitted by fax or email and those submitted after the comment period
will not be accepted. Written requests for information or comments
submitted by postal mail or delivery should be addressed to the
Director of the Information Collection Clearance Division, U.S.
Department of Education, 400 Maryland Avenue SW., LBJ, Room 2E-105,
Washington, DC 20202-4537.
FOR FURTHER INFORMATION CONTACT: For specific questions related to
collection activities, please contact Beth Grebeldinger, 202-377-4018.
SUPPLEMENTARY INFORMATION: The Department of Education (ED), in
accordance with the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C.
3506(c)(2)(A)), provides the general public and Federal agencies with
an opportunity to comment on proposed, revised, and continuing
collections of information. This helps the Department assess the impact
of its information collection requirements and minimize the public's
reporting burden. It also helps the public understand the Department's
information collection requirements and provide the requested data in
the desired format. ED is soliciting comments on the proposed
information collection request (ICR) that is described below. The
Department of Education is especially interested in public comment
addressing the following issues: (1) Is this collection necessary to
the proper functions of the Department; (2) will this information be
processed and used in a timely manner; (3) is the estimate of burden
accurate; (4) how might the Department enhance the quality, utility,
and clarity of the information to be collected; and (5) how might the
Department minimize the burden of this collection on the respondents,
including through the use of information technology. Please note that
written comments received in response to this notice will be considered
public records.
Title of Collection: Generic Clearance for Federal Student Aid
Customer Satisfaction Surveys and Focus Groups Master Plan.
OMB Control Number: 1845-0045.
Type of Review: An extension of an existing information collection.
Respondents/Affected Public: Individuals or Households.
Total Estimated Number of Annual Responses: 200,000.
Total Estimated Number of Annual Burden Hours: 45,000.
Abstract: The Higher Education Amendments of 1998 established
Federal Student Aid (FSA) as the first Performance-Based Organization
(PBO). One purpose of the PBO is to improve service to student and
other participants in the student financial assistance programs
authorized under title IV of the Higher Education Act of 1965, as
amended, including making those programs more understandable to
students and their parents. To do that, FSA has committed to ensuring
that all people receive service that matches or exceeds the best
service available in the private sector. The legislation's requires
establish an on-going need for FSA to be engaged in an interactive
process of collecting information and using it to improve program
services and processes. The use of customer surveys and focus groups
allows FSA to gather that information from the affected parties in a
timely manner so as to improve communications with our product users.
Dated: May 24, 2016.
Kate Mullan,
Acting Director, Information Collection Clearance Division, Office of
the Chief Privacy Officer, Office of Management.
[FR Doc. 2016-12558 Filed 5-26-16; 8:45 am]
BILLING CODE 4000-01-P