Agency Information Collection Activities; Submission to the Office of Management and Budget for Review and Approval; Comment Request; Master Generic Plan for Customer Surveys and Focus Groups, 51146 [2014-20405]

Download as PDF 51146 Federal Register / Vol. 79, No. 166 / Wednesday, August 27, 2014 / Notices mstockstill on DSK4VPTVN1PROD with NOTICES This information collection also documents an estimate of the annual public burden as it relates to the application process for federal student aid. The Applicant Burden Model (ABM), measures applicant burden through an assessment of the activities each applicant conducts in conjunction with other applicant characteristics and in terms of burden, the average applicant’s experience. Key determinants of the ABM include: b The total number of applicants that will potentially apply for federal student aid; b How the applicant chooses to complete and submit the FAFSA (e.g., by paper or electronically via FOTW®); b How the applicant chooses to submit any corrections andor updates (e.g., the paper SAR or electronically via FOTW Corrections); b The type of SAR document the applicant receives (eSAR, SAR acknowledgment, or paper SAR); b The formula applied to determine the applicant’s expected family contribution (EFC) (full need analysis formula, Simplified Needs Test or Automatic Zero); and b The average amount of time involved in preparing to complete the application. The ABM is largely driven by the number of potential applicants for the application cycle. The total application projection for 2015–2016 is based upon two factors—estimates of the total enrollment in all degree-granting institutions and the percentage change in FAFSA submissions for the last completed or almost completed application cycle. The ABM is also based on the application options available to students and parents. The Department accounts for each application component based on web trending tools, survey information, and other Department data sources. For 2015–2016, the Department is reporting a net burden decrease of 2,081,212 hours. Dated: August 21, 2014. Tomakie Washington, Acting Director, Information Collection Clearance Division, Privacy, Information and Records Management Services, Office of Management. [FR Doc. 2014–20275 Filed 8–26–14; 8:45 am] BILLING CODE 4000–01–P VerDate Mar<15>2010 17:44 Aug 26, 2014 Jkt 232001 DEPARTMENT OF EDUCATION [Docket No. ED–2014–ICCD–0088] Agency Information Collection Activities; Submission to the Office of Management and Budget for Review and Approval; Comment Request; Master Generic Plan for Customer Surveys and Focus Groups Office of Management (OM), Department of Education (ED). ACTION: Notice. AGENCY: In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. chapter 3501 et seq.), ED is proposing an extension of an existing information collection. Department of Education as part of its continuing effort to reduce paperwork and respondent burden, invites the general public to take this opportunity to comment on the ‘‘Master Generic Plan for Customer Surveys and Focus Groups’’ for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). This collection was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery. This notice announces our intent to submit this collection to OMB for approval and solicits comments on specific aspects for the proposed information collection. A copy of the supporting statement is available at www.regulations.gov (see Docket ID ED–2014–ICCD–0088). DATES: Interested persons are invited to submit comments on or before September 26, 2014. ADDRESSES: Comments submitted in response to this notice should be submitted electronically through the Federal eRulemaking Portal at https:// www.regulations.gov by selecting Docket ID number ED–2014–ICCD–0088 or via postal mail, commercial delivery, or hand delivery. If the regulations.gov site is not available to the public for any reason, ED will temporarily accept comments at ICDocketMgr@ed.gov. Please note that comments submitted by fax or email and those submitted after the comment period will not be accepted; ED will ONLY accept comments during the comment period in this mailbox when the regulations.gov site is not available. Written requests for information or comments submitted by postal mail or delivery should be addressed to the Director of the Information Collection Clearance Division, U.S. Department of Education, 400 Maryland Avenue SW., LBJ, Mailstop L–OM–2–2E319, Room 2E115, Washington, DC 20202. SUMMARY: PO 00000 Frm 00009 Fmt 4703 Sfmt 4703 For specific questions related to collection activities, please contact Stephanie Valentine, 202–401–0526. SUPPLEMENTARY INFORMATION: Title: Master Generic Plan for Customer Surveys and Focus Groups. OMB Control Number: 1800–0011. Type of Review: An extension of an existing information collection. Respondents/Affected Public: Individuals or households. Total Estimated Number of Annual Responses: 451,322. Total Estimated Number of Annual Burden Hours: 115,344. Projected average estimates for the next three years: Average Expected Annual Number of Activities: 70. Average Number of Respondents per Activity: 500. Annual Responses: 451,322. Frequency of Response: Once per request. Average Minutes per Response: .08. Burden Hours: 115,344. Abstract: Surveys to be considered under this generic will only include those surveys that improve customer service or collect feedback about a service provided to individuals or entities directly served by ED. The results of these customer surveys will help ED managers plan and implement program improvements and other customer satisfaction initiatives. Focus groups that will be considered under the generic clearance will assess customer satisfaction with a direct service, or will be designed to inform a customer satisfaction survey ED is considering. Surveys that have the potential to influence policy will not be considered under this generic clearance. FOR FURTHER INFORMATION CONTACT: Stephanie Valentine, Acting Director, Information Collection Clearance Division, Privacy, Information and Records Management Services, Office of Management. [FR Doc. 2014–20405 Filed 8–26–14; 8:45 am] BILLING CODE 4000–01–P DEPARTMENT OF EDUCATION [Docket No.: ED–2014–ICCD–0105] Agency Information Collection Activities; Submission to the Office of Management and Budget for Review and Approval; Comment Request; Trends in International Mathematics and Science Study 2015 (TIMSS:2015) Main Study Department of Education (ED), Institute of Education Sciences/National Center for Education Statistics (IES). AGENCY: E:\FR\FM\27AUN1.SGM 27AUN1

Agencies

[Federal Register Volume 79, Number 166 (Wednesday, August 27, 2014)]
[Notices]
[Page 51146]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2014-20405]


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DEPARTMENT OF EDUCATION

[Docket No. ED-2014-ICCD-0088]


Agency Information Collection Activities; Submission to the 
Office of Management and Budget for Review and Approval; Comment 
Request; Master Generic Plan for Customer Surveys and Focus Groups

AGENCY: Office of Management (OM), Department of Education (ED).

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44 
U.S.C. chapter 3501 et seq.), ED is proposing an extension of an 
existing information collection. Department of Education as part of its 
continuing effort to reduce paperwork and respondent burden, invites 
the general public to take this opportunity to comment on the ``Master 
Generic Plan for Customer Surveys and Focus Groups'' for approval under 
the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). This 
collection was developed as part of a Federal Government-wide effort to 
streamline the process for seeking feedback from the public on service 
delivery. This notice announces our intent to submit this collection to 
OMB for approval and solicits comments on specific aspects for the 
proposed information collection.
    A copy of the supporting statement is available at 
www.regulations.gov (see Docket ID ED-2014-ICCD-0088).

DATES: Interested persons are invited to submit comments on or before 
September 26, 2014.

ADDRESSES: Comments submitted in response to this notice should be 
submitted electronically through the Federal eRulemaking Portal at 
https://www.regulations.gov by selecting Docket ID number ED-2014-ICCD-
0088 or via postal mail, commercial delivery, or hand delivery. If the 
regulations.gov site is not available to the public for any reason, ED 
will temporarily accept comments at ICDocketMgr@ed.gov. Please note 
that comments submitted by fax or email and those submitted after the 
comment period will not be accepted; ED will ONLY accept comments 
during the comment period in this mailbox when the regulations.gov site 
is not available. Written requests for information or comments 
submitted by postal mail or delivery should be addressed to the 
Director of the Information Collection Clearance Division, U.S. 
Department of Education, 400 Maryland Avenue SW., LBJ, Mailstop L-OM-2-
2E319, Room 2E115, Washington, DC 20202.

FOR FURTHER INFORMATION CONTACT: For specific questions related to 
collection activities, please contact Stephanie Valentine, 202-401-
0526.

SUPPLEMENTARY INFORMATION:
    Title: Master Generic Plan for Customer Surveys and Focus Groups.
    OMB Control Number: 1800-0011.
    Type of Review: An extension of an existing information collection.
    Respondents/Affected Public: Individuals or households.
    Total Estimated Number of Annual Responses: 451,322.
    Total Estimated Number of Annual Burden Hours: 115,344.
    Projected average estimates for the next three years:
    Average Expected Annual Number of Activities: 70.
    Average Number of Respondents per Activity: 500.
    Annual Responses: 451,322.
    Frequency of Response: Once per request.
    Average Minutes per Response: .08.
    Burden Hours: 115,344.
    Abstract: Surveys to be considered under this generic will only 
include those surveys that improve customer service or collect feedback 
about a service provided to individuals or entities directly served by 
ED. The results of these customer surveys will help ED managers plan 
and implement program improvements and other customer satisfaction 
initiatives. Focus groups that will be considered under the generic 
clearance will assess customer satisfaction with a direct service, or 
will be designed to inform a customer satisfaction survey ED is 
considering. Surveys that have the potential to influence policy will 
not be considered under this generic clearance.

Stephanie Valentine,
Acting Director, Information Collection Clearance Division, Privacy, 
Information and Records Management Services, Office of Management.
[FR Doc. 2014-20405 Filed 8-26-14; 8:45 am]
BILLING CODE 4000-01-P
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