Self-Regulatory Organizations; National Stock Exchange, Inc.; Notice of Filing and Immediate Effectiveness of Proposed Rule Change To Amend Its Rules To Add Rule 3.21 Regarding Telephone Solicitation, 51076-51081 [2012-20712]
Download as PDF
51076
Federal Register / Vol. 77, No. 164 / Thursday, August 23, 2012 / Notices
Comments may be submitted by any of
the following methods:
SECURITIES AND EXCHANGE
COMMISSION
Electronic Comments
• Use the Commission’s Internet
comment form (https://www.sec.gov/
rules/sro.shtml); or
• Send an email to rulecomments@sec.gov. Please include File
Number SR–Phlx–2012–106 on the
subject line.
Paper Comments
• Send paper comments in triplicate
to Elizabeth M. Murphy, Secretary,
Securities and Exchange Commission,
100 F Street NE., Washington, DC
20549–1090.
tkelley on DSK3SPTVN1PROD with NOTICES
All submissions should refer to File
Number SR–Phlx–2012–106. This file
number should be included on the
subject line if email is used. To help the
Commission process and review your
comments more efficiently, please use
only one method. The Commission will
post all comments on the Commission’s
Internet Web site (https://www.sec.gov/
rules/sro.shtml). Copies of the
submission, all subsequent
amendments, all written statements
with respect to the proposed rule
change that are filed with the
Commission, and all written
communications relating to the
proposed rule change between the
Commission and any person, other than
those that may be withheld from the
public in accordance with the
provisions of 5 U.S.C. 552, will be
available for Web site viewing and
printing in the Commission’s Public
Reference Room, 100 F Street NE.,
Washington, DC 20549, on official
business days between the hours of
10:00 a.m. and 3:00 p.m. Copies of the
filing also will be available for
inspection and copying at the principal
office of the Exchange. All comments
received will be posted without change;
the Commission does not edit personal
identifying information from
submissions. You should submit only
information that you wish to make
available publicly. All submissions
should refer to File Number SR–Phlx–
2012–106 and should be submitted on
or before September 13, 2012.
For the Commission, by the Division of
Trading and Markets, pursuant to delegated
authority.14
Elizabeth M. Murphy,
Secretary.
[FR Doc. 2012–20711 Filed 8–22–12; 8:45 am]
[Release No. 34–67681; File No. SR–NSX–
2012–13]
Self-Regulatory Organizations;
National Stock Exchange, Inc.; Notice
of Filing and Immediate Effectiveness
of Proposed Rule Change To Amend
Its Rules To Add Rule 3.21 Regarding
Telephone Solicitation
August 17, 2012.
Pursuant to Section 19(b)(1) of the
Securities Exchange Act of 1934 (the
‘‘Exchange Act’’) 1 and Rule 19b–4
thereunder,2 notice is hereby given that
on August 13, 2012, National Stock
Exchange, Inc. filed with the Securities
and Exchange Commission
(‘‘Commission’’) the proposed rule
change, as described in Items I, II and
III below, which Items have been
prepared by the National Stock
Exchange. The Commission is
publishing this notice to solicit
comment on the proposed rule change
from interested persons.
I. Self-Regulatory Organization’s
Statement of the Terms of Substance of
the Proposed Rule Change
National Stock Exchange, Inc.
(‘‘NSX®’’ or ‘‘Exchange’’) is proposing to
add Rule 3.21, Telephone Solicitation,
to its Rulebook to codify provisions that
are substantially similar to Federal
Trade Commission (‘‘FTC’’) rules that
prohibit deceptive and other abusive
telemarketing acts or practices.
The text of the proposed rule change
is available on the Exchange’s Web site
at https://www.nsx.com, at the principal
office of the Exchange, and at the
Commission’s Public Reference Room.
II. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
In its filing with the Commission, the
Exchange included statements
concerning the purpose of and basis for
the proposed rule change and discussed
any comments it received on the
proposed rule change. The text of these
statements may be examined at the
places specified in Item IV below. The
Exchange has prepared summaries, set
forth in sections A, B and C below, of
the most significant parts of such
statements.
BILLING CODE 8011–01–P
1 15
14 17
CFR 200.30–3(a)(12).
VerDate Mar<15>2010
16:59 Aug 22, 2012
2 17
Jkt 226001
PO 00000
U.S.C. 78s(b)(1).
CFR 240.19b–4.
Frm 00098
Fmt 4703
Sfmt 4703
A. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
1. Purpose
The Exchange proposes to add Rule
3.21, Telephone Solicitation, to its
Rulebook to codify provisions that are
substantially similar to FTC rules that
prohibit deceptive and other abusive
telemarketing acts or practices. Rule
3.21 requires Equity Trading Permit
(‘‘ETP’’) Holders to, among other things,
maintain do-not-call lists, limit the
hours of telephone solicitations, and not
use deceptive and abusive acts and
practices in connection with
telemarketing. The Commission directed
the Exchange to enact these
telemarketing rules in accordance with
the Telemarketing Consumer Fraud and
Abuse Prevention Act of 1994
(‘‘Prevention Act’’).3 The Prevention Act
requires the Commission to promulgate,
or direct any national securities
exchange or registered securities
association to promulgate, rules
substantially similar to the FTC rules 4
to prohibit deceptive and other abusive
telemarketing acts or practices, unless
the Commission determines either that
the rules are not necessary or
appropriate for the protection of
investors or the maintenance of orderly
markets, or that existing federal
securities laws or Commission rules
already provide for such protection.5
In 1997, the Commission determined
that telemarketing rules promulgated
and expected to be promulgated by selfregulatory organizations, together with
the other rules of the self-regulatory
organizations, the federal securities laws
and the Commission’s rules thereunder,
satisfied the requirements of the
Prevention Act because, at the time, the
applicable provisions of those laws and
rules were substantially similar to the
FTC’s telemarketing rules.6 Since 1997,
the FTC has amended its telemarketing
rules in light of changing telemarketing
practices and technology.7
3 15
U.S.C. 6101—6108.
CFR 310.1—.9. The FTC adopted these rules
under the Prevention Act in 1995. See FTC,
Telemarketing Sales Rule, 60 FR 43842 (Aug. 23,
1995).
5 15 U.S.C. 6102.
6 See Telemarketing and Consumer Fraud and
Abuse Prevention Act; Determination that No
Additional Rulemaking Required, Exchange Act
Release No. 38480 (Apr. 7, 1997), 62 FR 18666 (Apr.
16, 1996). The Commission also determined that
some provisions of the FTC’s telemarketing rules
related to areas already extensively regulated by
existing securities laws or activities not applicable
to securities transactions. See id.
7 See, e.g., FTC, Telemarketing Sales Rule, 73 FR
51164 (Aug. 29, 2008) (amendments to the
Telemarketing Sales Rule relating to prerecorded
4 16
E:\FR\FM\23AUN1.SGM
23AUN1
Federal Register / Vol. 77, No. 164 / Thursday, August 23, 2012 / Notices
As mentioned above, the Prevention
Act requires the Commission to
promulgate, or direct any national
securities exchange or registered
securities association to promulgate,
rules substantially similar to the FTC
rules to prohibit deceptive and other
abusive telemarketing acts or practices.8
In May 2011, Commission staff directed
the Exchange to conduct a review of its
telemarketing rule and propose rule
amendments that provide protections
that are at least as strong as those
provided by the FTC’s telemarketing
rules.9 Commission staff had concerns
‘‘that the [self-regulatory organization]
rules overall have not kept pace with
the FTC’s rules, and thus may no longer
meet the standards of the [Prevention]
Act.’’10
The proposed rule change, as directed
by the Commission staff, adopts
provisions in Rule 3.21 that are
substantially similar to the FTC’s
current rules that prohibit deceptive and
other abusive telemarketing acts or
practices as described below.11
tkelley on DSK3SPTVN1PROD with NOTICES
Telemarketing Restrictions
The proposed rule change codifies the
telemarketing restrictions in Rule 3.21
to provide that no ETP Holder or person
associated with an ETP Holder 12 may
make an outbound telephone call 13 to:
messages and call abandonments); and FTC,
Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) (amendments to the Telemarketing Sales Rule
establishing requirements for sellers and
telemarketers to participate in the national do-notcall registry).
8 See supra note 4.
9 See Letter from Robert W. Cook, Director,
Division of Trading and Markets, Securities and
Exchange Commission, to Joseph Rizzello, Chief
Executive Officer, National Stock Exchange (May
12, 2011).
10 Id.
11 The proposed rule change is also substantially
similar to FINRA Rule 3230. See supra note 1.
12 A ‘‘person associated with an ETP Holder’’ or
‘‘associated person of an ETP Holder’’ means any
partner, officer, director, or branch manager of an
ETP Holder (or any person occupying a similar
status or performing similar functions), any person
directly or indirectly controlling, controlled by, or
under common control with an ETP Holder, or any
employee of an ETP Holder, except that any person
associated with an ETP Holder whose functions are
solely clerical or ministerial shall not be included
in the meaning of such terms. See Rule 1.5(P)(1).
13 An ‘‘outbound telephone call’’ is a telephone
call initiated by a telemarketer to induce the
purchase of goods or services or to solicit a
charitable contribution from a donor. A
‘‘telemarketer’’ is any person who, in connection
with telemarketing, initiates or receives telephone
calls to or from a customer or donor. A ‘‘customer’’
is any person who is or may be required to pay for
goods or services through telemarketing. A ‘‘donor’’
means any person solicited to make a charitable
contribution. A ‘‘person’’ is any individual, group,
unincorporated association, limited or general
partnership, corporation, or other business entity.
‘‘Telemarketing’’ means consisting of or relating to
a plan, program, or campaign involving at least one
VerDate Mar<15>2010
16:59 Aug 22, 2012
Jkt 226001
(1) Any person’s residence at any time
other than between 8:00 a.m. and 9:00
p.m. local time at the called person’s
locations;
(2) any person that previously has
stated that he or she does not wish to
receive any outbound telephone calls
made by or on behalf of the ETP Holder;
or
(3) any person who has registered his
or her telephone number on the FTC’s
national do-not-call registry.
The proposed rule change is
substantially similar to the FTC’s
provisions regarding abusive
telemarketing acts or practices.14 The
FTC provided a discussion of the
provision when it was adopted pursuant
to the Prevention Act.15
Caller Disclosures
The proposed rule change codifies in
Rule 3.21(b) that no ETP Holder or
associated person of an ETP Holder
shall make an outbound telephone call
to any person without disclosing
truthfully, promptly and in a clear and
conspicuous manner to the called
person the following information: (i) the
identity of the caller and the ETP
Holder; (ii) the telephone number or
address at which the caller may be
contacted; and (iii) that the purpose of
the call is to solicit the purchase of
securities or related services. The
proposed rule change also provides that
the telephone number that a caller
provides to a person as the number at
which the caller may be contacted may
not be a 900 number or any other
number for which charges exceed local
or long-distance transmission charges.16
outbound telephone call, for example cold-calling.
The term does not include the solicitation of sales
through the mailing of written marketing materials,
when the person making the solicitation does not
solicit customers by telephone but only receives
calls initiated by customers in response to the
marketing materials and during those calls takes
orders only without further solicitation. For
purposes of the previous sentence, the term ‘‘further
solicitation’’ does not include providing the
customer with information about, or attempting to
sell, anything promoted in the same marketing
materials that prompted the customer’s call. A
‘‘charitable contribution’’ means any donation or
gift of money or any other thing of value, for
example a transfer to a pooled income fund. See
proposed Rule 3.21(n)(3), (11), (16), (17), (20), and
(21); see also FINRA Rule 3230(m)(11), (14), (16),
(17), and (20); and 16 CFR 310.2(f), (l), (n), (v), (w),
(cc), and (dd).
14 See 16 CFR 310.4(b)(1)(iii)(A) and (B) and (c);
see also FINRA Rule 3230(a). See proposed Rule
3.21(n)(16) and (21) and supra note 12.
15 See FTC, Telemarketing Sales Rule, 68 FR 4580
(Jan. 29, 2003) at 4628; and FTC, Telemarketing
Sales Rule, 60 FR 43842 (Aug. 23, 1995) at 43855.
16 See proposed Rule 3.21(b); see also FINRA Rule
3230(d)(4). The proposed rule change is
substantially similar to the FCC’s regulations
regarding call disclosures. See 47 CFR
64.1200(d)(4).
PO 00000
Frm 00099
Fmt 4703
Sfmt 4703
51077
Exceptions
The proposed rule change adds Rule
3.21 to provide that the prohibition in
paragraph (a)(1) 17 does not apply to
outbound telephone calls by an ETP
Holder or an associated person of an
ETP Holder if:
(1) The ETP Holder has received that
person’s express prior written consent;
(2) The ETP Holder has an established
business relationship 18 with the person;
or
(3) The person is a broker or dealer.
ETP Holder’s Firm-Specific Do-Not-Call
List
The proposed rule change adds Rule
3.21(d) to provide that each ETP Holder
must make and maintain a centralized
list of persons who have informed the
ETP Holder or any of its associated
persons of an ETP Holder that they do
not wish to receive outbound telephone
calls. The proposed term ‘‘outbound
telephone calls’’ is substantially similar
to the FTC’s definition of that term.19
Proposed Rule 3.21(d)(2) adopts
procedures that ETP Holders must
institute to comply with Rule 3.21(a)
17 The Exchange believes that even if an ETP
Holder satisfies the exception in paragraph (c), the
ETP Holder should still make the caller disclosures
required by paragraph (b) to the called person to
ensure that the called person receives sufficient
information regarding the purpose of the call.
18 An ‘‘established business relationship’’ is a
relationship between an ETP Holder and a person
if (a) the person has made a financial transaction
or has a security position, a money balance, or
account activity with the ETP Holder or at a
clearing firm that provides clearing services to the
ETP Holder within the 18 months immediately
preceding the date of an outbound telephone call;
(b) the ETP Holder is the broker-dealer of record for
an account of the person within the 18 months
immediately preceding the date of an outbound
telephone call; or (c) the person has contacted the
ETP Holder to inquire about a product or service
offered by the ETP Holder within the three months
immediately preceding the date of an outbound
telephone call. A person’s established business
relationship with an ETP Holder does not extend
to the ETP Holder’s affiliated entities unless the
person would reasonably expect them to be
included. Similarly, a person’s established business
relationship with an ETP Holder’s affiliate does not
extend to the ETP Holder unless the person would
reasonably expect the ETP Holder to be included.
The term ‘‘account activity’’ includes, but is not
limited to, purchases, sales, interest credits or
debits, charges or credits, dividend payments,
transfer activity, securities receipts or deliveries,
and/or journal entries relating to securities or funds
in the possession or control of the ETP Holder. The
term ‘‘broker-dealer of record’’ refers to the broker
or dealer identified on a customer’s account
application for accounts held directly at a mutual
fund or variable insurance product issuer. See
proposed Rule 3.21(n)(1), (4), and (12); see also 16
CFR 310.2(o) and FINRA Rule 3230(m)(1), (4), and
(12).
19 See 16 CFR 310.4(b)(1)(iii)(A) and supra note
12; see also FINRA Rule 3230(a)(2). Additionally,
this proposed rule change replaces a reference to
the term ‘‘member’’ with ‘‘ETP Holder,’’ which
conforms to the term currently used in NSX’s Rules.
E:\FR\FM\23AUN1.SGM
23AUN1
51078
Federal Register / Vol. 77, No. 164 / Thursday, August 23, 2012 / Notices
and (b) prior to engaging in
telemarketing. These procedures must
meet the following minimum standards:
(1) ETP Holders must have a written
policy for maintaining their firmspecific do-not-call lists.
(2) Personnel engaged in any aspect of
telemarketing must be informed and
trained in the existence and use of the
ETP Holder’s firm-specific do-not-call
list.
(3) If an ETP Holder receives a request
from a person not to receive calls from
that ETP Holder, the ETP Holder must
record the request and place the
person’s name, if provided, and
telephone number on its firm-specific
do-not-call list at the time the request is
made.20
(4) ETP Holders or associated persons
of an ETP Holder making an outbound
telephone call must make the caller
disclosures set forth in Rule 3.21(b).
(5) In the absence of a specific request
by the person to the contrary, a person’s
do-not-call request will apply to the ETP
Holder making the call, and will not
apply to affiliated entities unless the
consumer reasonably would expect
them to be included given the
identification of the call and the product
being advertised.
(6) An ETP Holder making outbound
telephone calls must maintain a record
of a person’s request not to receive
further calls.
Inclusion of this requirement to adopt
these procedures will not create any
new obligations on ETP Holders, as they
are already subject to identical
provisions under FCC telemarketing
regulations.21
tkelley on DSK3SPTVN1PROD with NOTICES
Do-Not-Call Safe Harbors
Proposed Rule 3.21(e) provides for
certain exceptions to the telemarketing
restriction set forth in proposed Rule
3.21(a)(3), which prohibits outbound
telephone calls to persons on the FTC’s
national do-not-call registry. First,
proposed Rule 3.21(e)(1) provides that
an ETP Holder or associated person of
an ETP Holder making outbound
telephone calls will not be liable for
violating proposed Rule 3.21(a)(3) if:
(1) The ETP Holder has an established
business relationship with the called
person; however, a person’s request to
20 ETP Holders must honor a person’s do-not-call
request within a reasonable time from the date the
request is made, which may not exceed 30 days
from the date of the request. If these requests are
recorded or maintained by a party other than the
ETP Holder on whose behalf the outbound
telephone call is made, the ETP Holder on whose
behalf the outbound telephone call is made will
still be liable for any failures to honor the do-notcall request.
21 See 47 CFR 64.1200(d); see also FINRA Rule
3230(d).
VerDate Mar<15>2010
16:59 Aug 22, 2012
Jkt 226001
be placed on the ETP Holder’s firmspecific do-not-call list terminates the
established business relationship
exception to the national do-not-call
registry provision for that ETP Holder
even if the person continues to do
business with the ETP Holder;
(2) The ETP Holder has obtained the
person’s prior express written consent,
which must be clearly evidenced by a
signed, written agreement (which may
be obtained electronically under the ESign Act)22 between the person and the
ETP Holder that states that the person
agrees to be contacted by the ETP
Holder and includes the telephone
number to which the calls may be
placed; or
(3) The ETP Holder or associated
person of an ETP Holder making the call
has a personal relationship 23 with the
called person.
The proposed rule change is
substantially similar to the FTC’s
provision regarding an exception to the
prohibition on making outbound
telephone calls to persons on the FTC’s
do-not-call registry.24 The FTC provided
a discussion of the provision when it
was adopted pursuant to the Prevention
Act.25
Second, proposed Rule 3.21(e)(2)
provides that an ETP Holder or
associated person of an ETP Holder
making outbound telephone calls will
not be liable for violating proposed Rule
3.21(a)(3) if the ETP Holder or
associated person of an ETP Holder
demonstrates that the violation is the
result of an error and that as part of the
ETP Holder’s routine business practice:
(1) The ETP Holder has established
and implemented written procedures to
comply with Rule 3.21(a) and (b);
(2) The ETP Holder has trained its
personnel, and any entity assisting in its
compliance, in the procedures
established pursuant to the preceding
clause;
(3) The ETP Holder has maintained
and recorded a list of telephone
numbers that it may not contact in
compliance with Rule 3.21(d); and
(4) The ETP Holder uses a process to
prevent outbound telephone calls to any
telephone number on the ETP Holder’s
firm-specific do-not-call list or the
national do-not-call registry, employing
22 15
U.S.C. 7001 et seq.
term ‘‘personal relationship’’ means any
family member, friend, or acquaintance of the
person making an outbound telephone call. See
proposed Rule 3.21(n)(18); see also FINRA Rule
3230(m)(18).
24 See 16 CFR 310.4(b)(1)(iii)(B); see also FINRA
Rule 3230(b).
25 See FTC, Telemarketing Sales Rule, 68 FR 4580
(Jan. 29, 2003) at 4628; and FTC, Telemarketing
Sales Rule, 60 FR 43842 (Aug. 23, 1995) at 43854.
23 The
PO 00000
Frm 00100
Fmt 4703
Sfmt 4703
a version of the national do-not-call
registry obtained from the FTC no more
than 31 days prior to the date any call
is made, and maintains records
documenting this process.
The proposed rule change is
substantially similar to the FTC’s safe
harbor to the prohibition on making
outbound telephone calls to persons on
a firm-specific do-not-call list or on the
FTC’s national do-not-call registry.26
The FTC provided a discussion of the
provision when it was adopted pursuant
to the Prevention Act.27
Wireless Communications
Proposed Rule 3.21(f) clarifies that the
provisions set forth in Rule 3.21 are
applicable to ETP Holders and
associated persons of an ETP Holder
making outbound telephone calls to
wireless telephone numbers.28
Outsourcing Telemarketing
Proposed Rule 3.21(g) states that if an
ETP Holder uses another entity to
perform telemarketing services on its
behalf, the ETP Holder remains
responsible for ensuring compliance
with Rule 3.21. The proposed rule
change also provides that an entity or
person to which an ETP Holder
outsources its telemarketing services
must be appropriately registered or
licensed, where required.29
Billing Information
The proposed Rule provides that, for
any telemarketing transaction, no ETP
Holder or associated person of an ETP
Holder may submit billing
information 30 for payment without the
express informed consent of the
customer. Proposed Rule 3.21(h)
requires that each ETP Holder or
associated person of an ETP Holder
must obtain the express informed
consent of the person to be charged and
to be charged using the identified
account.
If the telemarketing transaction
involves preacquired account
information 31 and a free-to-pay
26 See 16 CFR 310.4(b)(3); see also FINRA Rule
3230(c).
27 See FTC, Telemarketing Sales Rule, 68 FR 4580
(Jan. 29, 2003) at 4628; and FTC, Telemarketing
Sales Rule, 60 FR 43842 (Aug. 23, 1995) at 43855.
28 See also FINRA Rule 3230(e).
29 See also FINRA Rule 3230(f).
30 The term ‘‘billing information’’ means any data
that enables any person to access a customer’s or
donor’s account, such as a credit or debit card
number, a brokerage, checking, or savings account
number, or a mortgage loan account number. See
proposed Rule 3.21(n)(3).
31 The term ‘‘preacquired account information’’
means any information that enables an ETP Holder
or associated person of an ETP Holder to cause a
charge to be placed against a customer’s or donor’s
account without obtaining the account number
E:\FR\FM\23AUN1.SGM
23AUN1
Federal Register / Vol. 77, No. 164 / Thursday, August 23, 2012 / Notices
conversion 32 feature, the ETP Holder or
associated person of an ETP Holder
must:
(1) Obtain from the customer, at a
minimum, the last four digits of the
account number to be charged;
(2) Obtain from the customer an
express agreement to be charged and to
be charged using the identified account
number; and
(3) Make and maintain an audio
recording of the entire telemarketing
transaction.
For any other telemarketing
transaction involving preacquired
account information, the ETP Holder or
associated person of an ETP Holder
must:
(1) Identify the account to be charged
with sufficient specificity for the
customer to understand which account
will be charged; and
(2) Obtain from the customer an
express agreement to be charged and to
be charged using the identified account
number.
The proposed rule change is
substantially similar to the FTC’s
provision regarding the submission of
billing information.33 The FTC provided
a discussion of the provision when it
was adopted pursuant to the Prevention
Act.34
tkelley on DSK3SPTVN1PROD with NOTICES
Caller Identification Information
Proposed Rule 3.21(i) provides that
ETP Holders that engage in
telemarketing must transmit caller
identification information 35 and are
explicitly prohibited from blocking this
information. The telephone number
provided must permit any person to
make a do-not-call request during
normal business hours. These
provisions are similar to the caller
identification provision in the FTC
rules.36 Inclusion of these caller
identification provisions in this
proposed rule change will not create
any new obligations on ETP Holders, as
directly from the customer or donor during the
telemarketing transaction pursuant to which the
account will be charged. See proposed Rule
3.21(n)(19).
32 The term ‘‘free-to-pay conversion’’ means, in an
offer or agreement to sell or provide any goods or
services, a provision under which a customer
receives a product or service for free for an initial
period and will incur an obligation to pay for the
product or service if he or she does not take
affirmative action to cancel before the end of that
period. See proposed Rule 3.21(n)(13).
33 See 16 CFR 310.4(a)(7); see also FINRA Rule
3230(i).
34 See FTC, Telemarketing Sales Rule, 68 FR 4580
(Jan. 29, 2003) at 4616.
35 Caller identification information includes the
telephone number and, when made available by the
ETP Holder’s telephone carrier, the name of the ETP
Holder.
36 See 16 CFR 310.4(a)(8); see also FINRA Rule
3230(g).
VerDate Mar<15>2010
16:59 Aug 22, 2012
Jkt 226001
they are already subject to identical
provisions under FCC telemarketing
regulations.37
Unencrypted Consumer Account
Numbers
Proposed Rule 3.21(j) prohibits an
ETP Holder or associated person of an
ETP Holder from disclosing or
receiving, for consideration,
unencrypted consumer account
numbers for use in telemarketing. The
proposed rule change is substantially
similar to the FTC’s provision regarding
unencrypted consumer account
numbers.38 The FTC provided a
discussion of the provision when it was
adopted pursuant to the Prevention
Act.39 Additionally, the proposed rule
change defines ‘‘unencrypted’’ as not
only complete, visible account numbers,
whether provided in lists or singly, but
also encrypted information with a key to
its decryption. The proposed definition
is substantially similar to the view taken
by the FTC.40
Abandoned Calls
Proposed Rule 3.21(k) prohibits an
ETP Holder or associated person of an
ETP Holder from abandoning 41 any
outbound telephone call. The
abandoned calls prohibition is subject to
a ‘‘safe harbor’’ under proposed Rule
3.21(k)(2) that requires an ETP Holder or
associated person of an ETP Holder:
(1) To employ technology that ensures
abandonment of no more than three
percent of all calls answered by a
person, measured over the duration of a
single calling campaign, if less than 30
days, or separately over each successive
30-day period or portion thereof that the
campaign continues;
(2) For each outbound telephone call
placed, to allow the telephone to ring
for at least 15 seconds or four rings
before disconnecting an unanswered
call;
(3) Whenever an ETP Holder or
associated person of an ETP Holder is
not available to speak with the person
answering the outbound telephone call
within two seconds after the person’s
completed greeting, promptly to play a
prerecorded message stating the name
and telephone number of the ETP
Holder or associated person of an ETP
37 See
38 See
47 CFR 64.1601(e).
16 CFR 310.4(a)(6); see also FINRA Rule
3230(h).
39 See FTC, Telemarketing Sales Rule, 68 FR 4580
(Jan. 29, 2003) at 4615.
40 See id. at 4616.
41 An outbound telephone call is ‘‘abandoned’’ if
the called person answers it and the call is not
connected to an ETP Holder or associated person
of an ETP Holder within two seconds of the called
person’s completed greeting.
PO 00000
Frm 00101
Fmt 4703
Sfmt 4703
51079
Holder on whose behalf the call was
placed; and
(4) To maintain records documenting
compliance with the ‘‘safe harbor.’’ The
proposed rule change is substantially
similar to the FTC’s provisions
regarding abandoned calls.42 The FTC
provided a discussion of the provisions
when they are adopted pursuant to the
Prevention Act.43
Prerecorded Messages
Proposed Rule 3.21(l) prohibits an
ETP Holder or associated person of an
ETP Holder from initiating any
outbound telephone call that delivers a
prerecorded message without a person’s
express written agreement 44 to receive
such calls. The proposed rule change
also requires that all prerecorded
outbound telephone calls provide
specified ‘‘opt-out’’ mechanisms so that
a person can opt out of future calls. The
prohibition does not apply to a
prerecorded message permitted for
compliance with the ‘‘safe harbor’’ for
abandoned calls under proposed Rule
3.21(k)(2). The proposed rule change is
substantially similar to the FTC’s
provisions regarding prerecorded
messages.45 The FTC provided a
discussion of the provisions when they
were adopted pursuant to the
Prevention Act.46
Credit Card Laundering
Proposed Rule 3.21(m) prohibits
credit card laundering, the practice of
depositing into the credit card system 47
a sales draft that is not the result of a
credit card transaction between the
42 See 16 CFR 310.4(b)(1)(iv) and (b)(4); see also
FINRA Rule 3230(j).
43 See FTC, Telemarketing Sales Rule, 68 FR 4580
(Jan. 29, 2003) at 4641.
44 The express written agreement must: (a) Have
been obtained only after a clear and conspicuous
disclosure that the purpose of the agreement is to
authorize the ETP Holder to place prerecorded calls
to such person; (b) have been obtained without
requiring, directly or indirectly, that the agreement
be executed as a condition of purchasing any good
or service; (c) evidence the willingness of the called
person to receive calls that deliver prerecorded
messages by or on behalf of the ETP Holder; and
(d) include the person’s telephone number and
signature (which may be obtained electronically
under the E-Sign Act).
45 See 16 CFR 310.4(b)(1)(v); see also FINRA Rule
3230(k).
46 See FTC, Telemarketing Sales Rule, 73 FR
51164 (Aug. 29, 2008) at 51165.
47 The term ‘‘credit card system’’ means any
method or procedure used to process credit card
transactions involving credit cards issued or
licensed by the operator of that system. The term
‘‘credit card’’ means any card, plate, coupon book,
or other credit device existing for the purpose of
obtaining money, property, labor, or services on
credit. The term ‘‘credit’’ means the right granted
by a creditor to a debtor to defer payment of debt
or to incur debt and defer its payment. See
proposed Rule 3.21(n)(7), (8), and (10).
E:\FR\FM\23AUN1.SGM
23AUN1
51080
Federal Register / Vol. 77, No. 164 / Thursday, August 23, 2012 / Notices
cardholder 48 and the ETP Holder.
Except as expressly permitted, the
proposed rule change prohibits an ETP
Holder or associated person of an ETP
Holder from:
(1) Presenting to or depositing into the
credit card system for payment, a credit
card sales draft 49 generated by a
telemarketing transaction that is not the
result of a telemarketing credit card
transaction between the cardholder and
the ETP Holder;
(2) Employing, soliciting, or otherwise
causing a merchant,50 or an employee,
representative or agent of the merchant
to present to or to deposit into the credit
card system for payment, a credit card
sales draft generated by a telemarketing
transaction that is not the result of a
telemarketing credit card transaction
between the cardholder and the ETP
Holder; or
(3) Obtaining access to the credit card
system through the use of a business
relationship or an affiliation with a
merchant, when such access is not
authorized by the merchant
agreement 51 or the applicable credit
card system.
The proposed rule change is
substantially similar to the FTC’s
provision regarding credit card
laundering.52 The FTC provided a
discussion of the provisions when they
were adopted pursuant to the
Prevention Act.53
tkelley on DSK3SPTVN1PROD with NOTICES
Definitions
Proposed Rule 3.21(n) adopts the
following definitions, which are
substantially similar to the FTC’s
48 The term ‘‘cardholder’’ means a person to
whom a credit card is issued or who is authorized
to use a credit card on behalf of or in addition to
the person to whom the credit card is issued. See
proposed Rule 3.21(n)(6).
49 The term ‘‘credit card sales draft’’ means any
record or evidence of a credit card transaction. See
proposed Rule 3.21(n)(9).
50 The term ‘‘merchant’’ means a person who is
authorized under a written contract with an
acquirer to honor or accept credit cards, or to
transmit or process for payment credit card
payments, for the purchase of goods or services or
a charitable contribution. The term ‘‘acquirer’’
means a business organization, financial institution,
or an agent of a business organization or financial
institution that has authority from an organization
that operates or licenses a credit card system to
authorize merchants to accept, transmit, or process
payment by credit card through the credit card
system for money, goods or services, or anything
else of value. See proposed Rule 3.21(n)(2) and (14).
51 The term ‘‘merchant agreement’’ means a
written contract between a merchant and an
acquirer to honor or accept credit cards, or to
transmit or process for payment credit card
payments, for the purchase of goods or services or
a charitable contribution. See proposed Rule
3.21(n)(15).
52 See 16 CFR 310.3(c); see also FINRA Rule
3230(l).
53 See FTC, Telemarketing Sales Rule, 60 FR
43842 (Aug. 23, 1995) at 43852.
VerDate Mar<15>2010
16:59 Aug 22, 2012
Jkt 226001
definitions of these terms: ‘‘acquirer,’’
‘‘billing information,’’ ‘‘caller
identification service,’’ ‘‘cardholder,’’
‘‘charitable contribution,’’ ‘‘credit,’’
‘‘credit card,’’ ‘‘credit card sales draft,’’
‘‘credit card system,’’ ‘‘customer,’’
‘‘donor,’’ ‘‘established business
relationship,’’ ‘‘free-to-pay conversion,’’
‘‘merchant,’’ ‘‘merchant agreement,’’
‘‘outbound telephone call,’’ ‘‘person,’’
‘‘preacquired account information,’’
‘‘telemarketer,’’ and ‘‘telemarketing.’’ 54
The FTC provided a discussion of each
definition when they were adopted
pursuant to the Prevention Act.55
State and Federal Laws
Proposed Rule 3.21, Interpretation
and Policy .01 56 reminds ETP Holders
and associated persons of an ETP
Holder that engage in telemarketing that
they also are subject to the requirements
of relevant state and federal laws and
rules, including the Prevention Act, the
Telephone Consumer Protection Act
(‘‘TCPA’’),57 and the rules of the FCC
relating to telemarketing practices and
the rights of telephone consumers.58
Announcement in Regulatory Circular
The Exchange will announce the
implementation date of the proposed
rule change in a Regulatory Circular to
be published no later than 90 days
following the effective date. The
implementation date will be no later
than 180 days following the effective
date.
2. Statutory Basis
The Exchange believes the proposed
rule change is consistent with the
Exchange Act and the rules and
regulations thereunder applicable to the
Exchange and, in particular, the
requirements of Section 6(b) of the
Exchange Act.59 Specifically, the
Exchange believes the proposed rule
54 See proposed Rule 3.21(n)(2), (3), (5), (6), (7),
(8), (9), (10), (11), (12), (13), (14), (15), (16), (17),
(19), (20), and (21); and 16 CFR 310.2(a), (c), (d),
(e), (f), (h), (i), (j), (k), (l), (n), (o), (p), (s), (t), (v),
(w), (x), (cc), and (dd); see also FINRA Rule
3230(m)(2), (3), (5), (6), (7), (8), (9), (10), (11), (12),
(13), (14), (15), (16), (17), (19), and (20). The
proposed rule change also adopts definitions of
‘‘account activity,’’ ‘‘broker-dealer of record,’’ and
‘‘personal relationship’’ that are substantially
similar to FINRA’s definitions of these terms. See
proposed Rule 3.21(n)(1), (4), and (18) and FINRA
Rule 3230(m)(1), (4), and (18); see also 47 CFR
64.1200(f)(14) (FCC’s definition of ‘‘personal
relationship’’).
55 See FTC, Telemarketing Sales Rule, 60 FR
43842 (Aug. 23, 1995) at 43843; and FTC,
Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) at 4587.
56 See also FINRA Rule 3230, Supplementary
Material .01, Compliance with Other Requirements.
57 See 47 U.S.C. 227.
58 See 47 CFR 64.1200.
59 15 U.S.C. 78f(b).
PO 00000
Frm 00102
Fmt 4703
Sfmt 4703
change is consistent with the Section
6(b)(5) 60 requirements that the rules of
an exchange be designed to promote just
and equitable principles of trade, to
prevent fraudulent and manipulative
acts, to remove impediments to, and to
perfect the mechanism for, a free and
open market and a national market
system, and to protect investors and the
public interest generally.
In particular, the proposed rule
change will prevent fraudulent and
manipulative acts and protect investors
and the public interest by continuing to
prohibit ETP Holders from engaging in
deceptive and other abusive
telemarketing acts or practices.
Additionally, the proposed rule change
removes impediments to and perfects
the mechanism for a free and open
market and a national market system,
because it provides consistency among
telemarketing rules of national
securities exchanges and FINRA,
therefore making it easier for investors
to comply with these rules.
B. Self-Regulatory Organization’s
Statement on Burden on Competition
The Exchange does not believe that
the proposed rule change will impose
any burden on competition that is not
necessary or appropriate in furtherance
of the purposes of the Exchange Act.
C. Self-Regulatory Organization’s
Statement on Comments on the
Proposed Rule Change Received From
Members, Participants or Others
Written comments on the proposed
rule change were neither solicited nor
received.
III. Date of Effectiveness of the
Proposed Rule Change and Timing for
Commission Action
Because the foregoing proposed rule
change does not:
A. Significantly affect the protection
of investors or the public interest;
B. impose any significant burden on
competition; and
C. become operative for 30 days from
the date on which it was filed, or such
shorter time as the Commission may
designate, it has become effective
pursuant to Section 19(b)(3)(A) 61 of the
Act and Rule 19b–4(f)(6) 62 thereunder.
At any time within 60 days of the
filing of the proposed rule change, the
Commission summarily may
temporarily suspend such rule change if
it appears to the Commission that such
action is necessary or appropriate in the
public interest, for the protection of
60 15
U.S.C. 78f(b)(5).
U.S.C. 78s(b)(3)(A).
62 17 CFR 240.19b-4(f)(6).
61 15
E:\FR\FM\23AUN1.SGM
23AUN1
Federal Register / Vol. 77, No. 164 / Thursday, August 23, 2012 / Notices
investors or otherwise in furtherance of
the purposes of the Exchange Act.
IV. Solicitation of Comments
Interested persons are invited to
submit written data, views, and
arguments concerning the foregoing,
including whether the proposed rule
change is consistent with the Act.
Comments may be submitted by any of
the following methods:
Electronic Comments
• Use the Commission’s Internet
comment form (https://www.sec.gov/
rules/sro.shtml); or
• Send an email to rulecomments@sec.gov. Please include File
Number SR–NSX–2012–13 on the
subject line.
For the Commission by the Division of
Trading and Markets, pursuant to the
delegated authority.63
Elizabeth M. Murphy,
Secretary.
[FR Doc. 2012–20712 Filed 8–22–12; 8:45 am]
SECURITIES AND EXCHANGE
COMMISSION
[Release No. 34–67682; File No. SR–
NYSEArca–2012–82]
Self-Regulatory Organizations; NYSE
Arca, Inc.; Notice of Filing of Proposed
Rule Change Relating to the Listing
and Trading of FlexShares Ready
Access Variable Income Fund Under
NYSE Arca Equities Rule 8.600
tkelley on DSK3SPTVN1PROD with NOTICES
August 17, 2012.
• Send paper comments in triplicate
to Elizabeth M. Murphy, Secretary,
Securities and Exchange Commission,
100 F Street NE., Washington, DC
20549–1090.
All submissions should refer to File No.
SR–NSX–2012–13. This file number
should be included in the subject line
if email is used. To help the
Commission process and review
comments more efficiently, please use
only one method. The Commission will
post all comments on the Commission’s
Internet Web site (https://www.sec.gov/
rules/sro.shtml). Copies of the
submission, all subsequent
amendments, all written statements
with respect to the proposed rule
change that are filed with the
Commission, and all written
communications relating to the
proposed rule change between the
Commission and any person, other than
those that may be withheld from the
public in accordance with the
provisions of 5 U.S.C. 552, will be
available for Web site viewing and
printing in the Commission’s Public
Reference Room, 100 F Street NE.,
Washington, DC 20549, on official
business days between the hours of 10
a.m. and 3 p.m. eastern time. Copies of
such filings will also be available for
inspection and copying at the principal
office of the Exchange. All comments
received will be posted without change;
the Commission does not edit personal
identifying information from
submissions. You should submit only
information that you wish to make
available publicly. All submissions
should refer to file number SR–NSX–
2012–13 and should be submitted on or
before September 13, 2012.
Pursuant to Section 19(b)(1) of the
Securities Exchange Act of 1934 (‘‘Act’’
or ‘‘Exchange Act’’) 1 and Rule 19b–4
thereunder,2 notice is hereby given that,
on August 7, 2012, NYSE Arca, Inc.
(‘‘Exchange’’ or ‘‘NYSE Arca’’) filed
with the Securities and Exchange
Commission (‘‘Commission’’) the
proposed rule change as described in
Items I, II and III below, which Items
have been prepared by the Exchange.
The Commission is publishing this
notice to solicit comments on the
proposed rule change from interested
persons.
I. Self-Regulatory Organization’s
Statement of the Terms of Substance of
the Proposed Rule Change
The Exchange proposes to list and
trade the following under NYSE Arca
Equities Rule 8.600 (‘‘Managed Fund
Shares’’): FlexShares Ready Access
Variable Income Fund. The text of the
proposed rule change is available on the
Exchange’s Web site at www.nyse.com,
at the principal office of the Exchange,
and at the Commission’s Public
Reference Room.
II. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
In its filing with the Commission, the
self-regulatory organization included
statements concerning the purpose of,
and basis for, the proposed rule change
and discussed any comments it received
on the proposed rule change. The text
of those statements may be examined at
the places specified in Item IV below.
The Exchange has prepared summaries,
set forth in sections A, B, and C below,
1 15
CFR 200.30–3(a)(12).
VerDate Mar<15>2010
16:59 Aug 22, 2012
2 17
Jkt 226001
of the most significant parts of such
statements.
A. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
BILLING CODE 8011–01–P
Paper Comments
63 17
51081
PO 00000
U.S.C.78s(b)(1).
CFR 240.19b–4.
Frm 00103
Fmt 4703
Sfmt 4703
1. Purpose
The Exchange proposes to list and
trade the following Managed Fund
Shares (‘‘Shares’’) 3 under NYSE Arca
Equities Rule 8.600: FlexShares Ready
Access Variable Income Fund
(‘‘Fund’’).4 The Shares will be offered by
FlexShares Trust (‘‘Trust’’), a statutory
trust organized under the laws of
Maryland and registered with the
Commission as an open-end
management investment company.5
The investment adviser to the Fund
will be Northern Trust Investments, Inc.
(‘‘Investment Adviser’’). Foreside Fund
Services, LLC will serve as the
distributor for the Fund (‘‘Distributor’’).
J.P. Morgan Chase Bank, N.A. will serve
as the administrator, custodian, and
transfer agent for the Fund (‘‘Transfer
Agent’’).
Commentary .06 to Rule 8.600
provides that, if the investment adviser
to the investment company issuing
Managed Fund Shares is affiliated with
a broker-dealer, such investment adviser
shall erect a ‘‘fire wall’’ between the
3 A Managed Fund Share is a security that
represents an interest in an investment company
registered under the Investment Company Act of
1940 (15 U.S.C. 80a-1) (‘‘1940 Act’’) organized as an
open-end investment company or similar entity that
invests in a portfolio of securities selected by its
investment adviser consistent with its investment
objectives and policies. In contrast, an open-end
investment company that issues Investment
Company Units, listed and traded on the Exchange
under NYSE Arca Equities Rule 5.2(j)(3), seeks to
provide investment results that correspond
generally to the price and yield performance of a
specific foreign or domestic stock index, fixed
income securities index, or combination thereof.
4 The Commission has previously approved the
listing and trading on the Exchange of other actively
managed funds under Rule 8.600. See, e.g.,
Securities Exchange Act Release Nos. 60981
(November 10, 2009), 74 FR 59594 (November 18,
2009) (SR–NYSEArca–2009–79) (order approving
Exchange listing and trading of five fixed income
funds of the PIMCO ETF Trust); 61365 (January 15,
2010), 75 FR 4124 (January 26, 2010) (SR–
NYSEArca–2009–114) (order approving Exchange
listing and trading of Grail McDonnell Fixed
Income ETFs).
5 The Trust is registered under the 1940 Act. On
June 28, 2012, the Trust filed with the Commission
a post-effective amendment to Form N–1A under
the Securities Act of 1933 (15 U.S.C. 77a) (‘‘1933
Act’’) and the 1940 Act relating to the Fund (File
Nos. 333–173967 and 811–22555) (‘‘Registration
Statement’’). The description of the operation of the
Trust and the Fund herein is based, in part, on the
Registration Statement. In addition, the
Commission has issued an order granting certain
exemptive relief to the Trust under the 1940 Act.
See Investment Company Act Release No. 30068
(May 22, 2012) (File No. 812–13868) (‘‘Exemptive
Order’’).
E:\FR\FM\23AUN1.SGM
23AUN1
Agencies
[Federal Register Volume 77, Number 164 (Thursday, August 23, 2012)]
[Notices]
[Pages 51076-51081]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-20712]
-----------------------------------------------------------------------
SECURITIES AND EXCHANGE COMMISSION
[Release No. 34-67681; File No. SR-NSX-2012-13]
Self-Regulatory Organizations; National Stock Exchange, Inc.;
Notice of Filing and Immediate Effectiveness of Proposed Rule Change To
Amend Its Rules To Add Rule 3.21 Regarding Telephone Solicitation
August 17, 2012.
Pursuant to Section 19(b)(1) of the Securities Exchange Act of 1934
(the ``Exchange Act'') \1\ and Rule 19b-4 thereunder,\2\ notice is
hereby given that on August 13, 2012, National Stock Exchange, Inc.
filed with the Securities and Exchange Commission (``Commission'') the
proposed rule change, as described in Items I, II and III below, which
Items have been prepared by the National Stock Exchange. The Commission
is publishing this notice to solicit comment on the proposed rule
change from interested persons.
---------------------------------------------------------------------------
\1\ 15 U.S.C. 78s(b)(1).
\2\ 17 CFR 240.19b-4.
---------------------------------------------------------------------------
I. Self-Regulatory Organization's Statement of the Terms of Substance
of the Proposed Rule Change
National Stock Exchange, Inc. (``NSX[supreg]'' or ``Exchange'') is
proposing to add Rule 3.21, Telephone Solicitation, to its Rulebook to
codify provisions that are substantially similar to Federal Trade
Commission (``FTC'') rules that prohibit deceptive and other abusive
telemarketing acts or practices.
The text of the proposed rule change is available on the Exchange's
Web site at https://www.nsx.com, at the principal office of the
Exchange, and at the Commission's Public Reference Room.
II. Self-Regulatory Organization's Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule Change
In its filing with the Commission, the Exchange included statements
concerning the purpose of and basis for the proposed rule change and
discussed any comments it received on the proposed rule change. The
text of these statements may be examined at the places specified in
Item IV below. The Exchange has prepared summaries, set forth in
sections A, B and C below, of the most significant parts of such
statements.
A. Self-Regulatory Organization's Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule Change
1. Purpose
The Exchange proposes to add Rule 3.21, Telephone Solicitation, to
its Rulebook to codify provisions that are substantially similar to FTC
rules that prohibit deceptive and other abusive telemarketing acts or
practices. Rule 3.21 requires Equity Trading Permit (``ETP'') Holders
to, among other things, maintain do-not-call lists, limit the hours of
telephone solicitations, and not use deceptive and abusive acts and
practices in connection with telemarketing. The Commission directed the
Exchange to enact these telemarketing rules in accordance with the
Telemarketing Consumer Fraud and Abuse Prevention Act of 1994
(``Prevention Act'').\3\ The Prevention Act requires the Commission to
promulgate, or direct any national securities exchange or registered
securities association to promulgate, rules substantially similar to
the FTC rules \4\ to prohibit deceptive and other abusive telemarketing
acts or practices, unless the Commission determines either that the
rules are not necessary or appropriate for the protection of investors
or the maintenance of orderly markets, or that existing federal
securities laws or Commission rules already provide for such
protection.\5\
---------------------------------------------------------------------------
\3\ 15 U.S.C. 6101--6108.
\4\ 16 CFR 310.1--.9. The FTC adopted these rules under the
Prevention Act in 1995. See FTC, Telemarketing Sales Rule, 60 FR
43842 (Aug. 23, 1995).
\5\ 15 U.S.C. 6102.
---------------------------------------------------------------------------
In 1997, the Commission determined that telemarketing rules
promulgated and expected to be promulgated by self-regulatory
organizations, together with the other rules of the self-regulatory
organizations, the federal securities laws and the Commission's rules
thereunder, satisfied the requirements of the Prevention Act because,
at the time, the applicable provisions of those laws and rules were
substantially similar to the FTC's telemarketing rules.\6\ Since 1997,
the FTC has amended its telemarketing rules in light of changing
telemarketing practices and technology.\7\
---------------------------------------------------------------------------
\6\ See Telemarketing and Consumer Fraud and Abuse Prevention
Act; Determination that No Additional Rulemaking Required, Exchange
Act Release No. 38480 (Apr. 7, 1997), 62 FR 18666 (Apr. 16, 1996).
The Commission also determined that some provisions of the FTC's
telemarketing rules related to areas already extensively regulated
by existing securities laws or activities not applicable to
securities transactions. See id.
\7\ See, e.g., FTC, Telemarketing Sales Rule, 73 FR 51164 (Aug.
29, 2008) (amendments to the Telemarketing Sales Rule relating to
prerecorded messages and call abandonments); and FTC, Telemarketing
Sales Rule, 68 FR 4580 (Jan. 29, 2003) (amendments to the
Telemarketing Sales Rule establishing requirements for sellers and
telemarketers to participate in the national do-not-call registry).
---------------------------------------------------------------------------
[[Page 51077]]
As mentioned above, the Prevention Act requires the Commission to
promulgate, or direct any national securities exchange or registered
securities association to promulgate, rules substantially similar to
the FTC rules to prohibit deceptive and other abusive telemarketing
acts or practices.\8\ In May 2011, Commission staff directed the
Exchange to conduct a review of its telemarketing rule and propose rule
amendments that provide protections that are at least as strong as
those provided by the FTC's telemarketing rules.\9\ Commission staff
had concerns ``that the [self-regulatory organization] rules overall
have not kept pace with the FTC's rules, and thus may no longer meet
the standards of the [Prevention] Act.''\10\
---------------------------------------------------------------------------
\8\ See supra note 4.
\9\ See Letter from Robert W. Cook, Director, Division of
Trading and Markets, Securities and Exchange Commission, to Joseph
Rizzello, Chief Executive Officer, National Stock Exchange (May 12,
2011).
\10\ Id.
---------------------------------------------------------------------------
The proposed rule change, as directed by the Commission staff,
adopts provisions in Rule 3.21 that are substantially similar to the
FTC's current rules that prohibit deceptive and other abusive
telemarketing acts or practices as described below.\11\
---------------------------------------------------------------------------
\11\ The proposed rule change is also substantially similar to
FINRA Rule 3230. See supra note 1.
---------------------------------------------------------------------------
Telemarketing Restrictions
The proposed rule change codifies the telemarketing restrictions in
Rule 3.21 to provide that no ETP Holder or person associated with an
ETP Holder \12\ may make an outbound telephone call \13\ to:
---------------------------------------------------------------------------
\12\ A ``person associated with an ETP Holder'' or ``associated
person of an ETP Holder'' means any partner, officer, director, or
branch manager of an ETP Holder (or any person occupying a similar
status or performing similar functions), any person directly or
indirectly controlling, controlled by, or under common control with
an ETP Holder, or any employee of an ETP Holder, except that any
person associated with an ETP Holder whose functions are solely
clerical or ministerial shall not be included in the meaning of such
terms. See Rule 1.5(P)(1).
\13\ An ``outbound telephone call'' is a telephone call
initiated by a telemarketer to induce the purchase of goods or
services or to solicit a charitable contribution from a donor. A
``telemarketer'' is any person who, in connection with
telemarketing, initiates or receives telephone calls to or from a
customer or donor. A ``customer'' is any person who is or may be
required to pay for goods or services through telemarketing. A
``donor'' means any person solicited to make a charitable
contribution. A ``person'' is any individual, group, unincorporated
association, limited or general partnership, corporation, or other
business entity. ``Telemarketing'' means consisting of or relating
to a plan, program, or campaign involving at least one outbound
telephone call, for example cold-calling. The term does not include
the solicitation of sales through the mailing of written marketing
materials, when the person making the solicitation does not solicit
customers by telephone but only receives calls initiated by
customers in response to the marketing materials and during those
calls takes orders only without further solicitation. For purposes
of the previous sentence, the term ``further solicitation'' does not
include providing the customer with information about, or attempting
to sell, anything promoted in the same marketing materials that
prompted the customer's call. A ``charitable contribution'' means
any donation or gift of money or any other thing of value, for
example a transfer to a pooled income fund. See proposed Rule
3.21(n)(3), (11), (16), (17), (20), and (21); see also FINRA Rule
3230(m)(11), (14), (16), (17), and (20); and 16 CFR 310.2(f), (l),
(n), (v), (w), (cc), and (dd).
---------------------------------------------------------------------------
(1) Any person's residence at any time other than between 8:00 a.m.
and 9:00 p.m. local time at the called person's locations;
(2) any person that previously has stated that he or she does not
wish to receive any outbound telephone calls made by or on behalf of
the ETP Holder; or
(3) any person who has registered his or her telephone number on
the FTC's national do-not-call registry.
The proposed rule change is substantially similar to the FTC's
provisions regarding abusive telemarketing acts or practices.\14\ The
FTC provided a discussion of the provision when it was adopted pursuant
to the Prevention Act.\15\
---------------------------------------------------------------------------
\14\ See 16 CFR 310.4(b)(1)(iii)(A) and (B) and (c); see also
FINRA Rule 3230(a). See proposed Rule 3.21(n)(16) and (21) and supra
note 12.
\15\ See FTC, Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) at 4628; and FTC, Telemarketing Sales Rule, 60 FR 43842 (Aug.
23, 1995) at 43855.
---------------------------------------------------------------------------
Caller Disclosures
The proposed rule change codifies in Rule 3.21(b) that no ETP
Holder or associated person of an ETP Holder shall make an outbound
telephone call to any person without disclosing truthfully, promptly
and in a clear and conspicuous manner to the called person the
following information: (i) the identity of the caller and the ETP
Holder; (ii) the telephone number or address at which the caller may be
contacted; and (iii) that the purpose of the call is to solicit the
purchase of securities or related services. The proposed rule change
also provides that the telephone number that a caller provides to a
person as the number at which the caller may be contacted may not be a
900 number or any other number for which charges exceed local or long-
distance transmission charges.\16\
---------------------------------------------------------------------------
\16\ See proposed Rule 3.21(b); see also FINRA Rule 3230(d)(4).
The proposed rule change is substantially similar to the FCC's
regulations regarding call disclosures. See 47 CFR 64.1200(d)(4).
---------------------------------------------------------------------------
Exceptions
The proposed rule change adds Rule 3.21 to provide that the
prohibition in paragraph (a)(1) \17\ does not apply to outbound
telephone calls by an ETP Holder or an associated person of an ETP
Holder if:
---------------------------------------------------------------------------
\17\ The Exchange believes that even if an ETP Holder satisfies
the exception in paragraph (c), the ETP Holder should still make the
caller disclosures required by paragraph (b) to the called person to
ensure that the called person receives sufficient information
regarding the purpose of the call.
---------------------------------------------------------------------------
(1) The ETP Holder has received that person's express prior written
consent;
(2) The ETP Holder has an established business relationship \18\
with the person; or
---------------------------------------------------------------------------
\18\ An ``established business relationship'' is a relationship
between an ETP Holder and a person if (a) the person has made a
financial transaction or has a security position, a money balance,
or account activity with the ETP Holder or at a clearing firm that
provides clearing services to the ETP Holder within the 18 months
immediately preceding the date of an outbound telephone call; (b)
the ETP Holder is the broker-dealer of record for an account of the
person within the 18 months immediately preceding the date of an
outbound telephone call; or (c) the person has contacted the ETP
Holder to inquire about a product or service offered by the ETP
Holder within the three months immediately preceding the date of an
outbound telephone call. A person's established business
relationship with an ETP Holder does not extend to the ETP Holder's
affiliated entities unless the person would reasonably expect them
to be included. Similarly, a person's established business
relationship with an ETP Holder's affiliate does not extend to the
ETP Holder unless the person would reasonably expect the ETP Holder
to be included. The term ``account activity'' includes, but is not
limited to, purchases, sales, interest credits or debits, charges or
credits, dividend payments, transfer activity, securities receipts
or deliveries, and/or journal entries relating to securities or
funds in the possession or control of the ETP Holder. The term
``broker-dealer of record'' refers to the broker or dealer
identified on a customer's account application for accounts held
directly at a mutual fund or variable insurance product issuer. See
proposed Rule 3.21(n)(1), (4), and (12); see also 16 CFR 310.2(o)
and FINRA Rule 3230(m)(1), (4), and (12).
---------------------------------------------------------------------------
(3) The person is a broker or dealer.
ETP Holder's Firm-Specific Do-Not-Call List
The proposed rule change adds Rule 3.21(d) to provide that each ETP
Holder must make and maintain a centralized list of persons who have
informed the ETP Holder or any of its associated persons of an ETP
Holder that they do not wish to receive outbound telephone calls. The
proposed term ``outbound telephone calls'' is substantially similar to
the FTC's definition of that term.\19\
---------------------------------------------------------------------------
\19\ See 16 CFR 310.4(b)(1)(iii)(A) and supra note 12; see also
FINRA Rule 3230(a)(2). Additionally, this proposed rule change
replaces a reference to the term ``member'' with ``ETP Holder,''
which conforms to the term currently used in NSX's Rules.
---------------------------------------------------------------------------
Proposed Rule 3.21(d)(2) adopts procedures that ETP Holders must
institute to comply with Rule 3.21(a)
[[Page 51078]]
and (b) prior to engaging in telemarketing. These procedures must meet
the following minimum standards:
(1) ETP Holders must have a written policy for maintaining their
firm-specific do-not-call lists.
(2) Personnel engaged in any aspect of telemarketing must be
informed and trained in the existence and use of the ETP Holder's firm-
specific do-not-call list.
(3) If an ETP Holder receives a request from a person not to
receive calls from that ETP Holder, the ETP Holder must record the
request and place the person's name, if provided, and telephone number
on its firm-specific do-not-call list at the time the request is
made.\20\
---------------------------------------------------------------------------
\20\ ETP Holders must honor a person's do-not-call request
within a reasonable time from the date the request is made, which
may not exceed 30 days from the date of the request. If these
requests are recorded or maintained by a party other than the ETP
Holder on whose behalf the outbound telephone call is made, the ETP
Holder on whose behalf the outbound telephone call is made will
still be liable for any failures to honor the do-not-call request.
---------------------------------------------------------------------------
(4) ETP Holders or associated persons of an ETP Holder making an
outbound telephone call must make the caller disclosures set forth in
Rule 3.21(b).
(5) In the absence of a specific request by the person to the
contrary, a person's do-not-call request will apply to the ETP Holder
making the call, and will not apply to affiliated entities unless the
consumer reasonably would expect them to be included given the
identification of the call and the product being advertised.
(6) An ETP Holder making outbound telephone calls must maintain a
record of a person's request not to receive further calls.
Inclusion of this requirement to adopt these procedures will not create
any new obligations on ETP Holders, as they are already subject to
identical provisions under FCC telemarketing regulations.\21\
---------------------------------------------------------------------------
\21\ See 47 CFR 64.1200(d); see also FINRA Rule 3230(d).
---------------------------------------------------------------------------
Do-Not-Call Safe Harbors
Proposed Rule 3.21(e) provides for certain exceptions to the
telemarketing restriction set forth in proposed Rule 3.21(a)(3), which
prohibits outbound telephone calls to persons on the FTC's national do-
not-call registry. First, proposed Rule 3.21(e)(1) provides that an ETP
Holder or associated person of an ETP Holder making outbound telephone
calls will not be liable for violating proposed Rule 3.21(a)(3) if:
(1) The ETP Holder has an established business relationship with
the called person; however, a person's request to be placed on the ETP
Holder's firm-specific do-not-call list terminates the established
business relationship exception to the national do-not-call registry
provision for that ETP Holder even if the person continues to do
business with the ETP Holder;
(2) The ETP Holder has obtained the person's prior express written
consent, which must be clearly evidenced by a signed, written agreement
(which may be obtained electronically under the E-Sign Act)\22\ between
the person and the ETP Holder that states that the person agrees to be
contacted by the ETP Holder and includes the telephone number to which
the calls may be placed; or
---------------------------------------------------------------------------
\22\ 15 U.S.C. 7001 et seq.
---------------------------------------------------------------------------
(3) The ETP Holder or associated person of an ETP Holder making the
call has a personal relationship \23\ with the called person.
---------------------------------------------------------------------------
\23\ The term ``personal relationship'' means any family member,
friend, or acquaintance of the person making an outbound telephone
call. See proposed Rule 3.21(n)(18); see also FINRA Rule
3230(m)(18).
---------------------------------------------------------------------------
The proposed rule change is substantially similar to the FTC's
provision regarding an exception to the prohibition on making outbound
telephone calls to persons on the FTC's do-not-call registry.\24\ The
FTC provided a discussion of the provision when it was adopted pursuant
to the Prevention Act.\25\
---------------------------------------------------------------------------
\24\ See 16 CFR 310.4(b)(1)(iii)(B); see also FINRA Rule
3230(b).
\25\ See FTC, Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) at 4628; and FTC, Telemarketing Sales Rule, 60 FR 43842 (Aug.
23, 1995) at 43854.
---------------------------------------------------------------------------
Second, proposed Rule 3.21(e)(2) provides that an ETP Holder or
associated person of an ETP Holder making outbound telephone calls will
not be liable for violating proposed Rule 3.21(a)(3) if the ETP Holder
or associated person of an ETP Holder demonstrates that the violation
is the result of an error and that as part of the ETP Holder's routine
business practice:
(1) The ETP Holder has established and implemented written
procedures to comply with Rule 3.21(a) and (b);
(2) The ETP Holder has trained its personnel, and any entity
assisting in its compliance, in the procedures established pursuant to
the preceding clause;
(3) The ETP Holder has maintained and recorded a list of telephone
numbers that it may not contact in compliance with Rule 3.21(d); and
(4) The ETP Holder uses a process to prevent outbound telephone
calls to any telephone number on the ETP Holder's firm-specific do-not-
call list or the national do-not-call registry, employing a version of
the national do-not-call registry obtained from the FTC no more than 31
days prior to the date any call is made, and maintains records
documenting this process.
The proposed rule change is substantially similar to the FTC's safe
harbor to the prohibition on making outbound telephone calls to persons
on a firm-specific do-not-call list or on the FTC's national do-not-
call registry.\26\ The FTC provided a discussion of the provision when
it was adopted pursuant to the Prevention Act.\27\
---------------------------------------------------------------------------
\26\ See 16 CFR 310.4(b)(3); see also FINRA Rule 3230(c).
\27\ See FTC, Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) at 4628; and FTC, Telemarketing Sales Rule, 60 FR 43842 (Aug.
23, 1995) at 43855.
---------------------------------------------------------------------------
Wireless Communications
Proposed Rule 3.21(f) clarifies that the provisions set forth in
Rule 3.21 are applicable to ETP Holders and associated persons of an
ETP Holder making outbound telephone calls to wireless telephone
numbers.\28\
---------------------------------------------------------------------------
\28\ See also FINRA Rule 3230(e).
---------------------------------------------------------------------------
Outsourcing Telemarketing
Proposed Rule 3.21(g) states that if an ETP Holder uses another
entity to perform telemarketing services on its behalf, the ETP Holder
remains responsible for ensuring compliance with Rule 3.21. The
proposed rule change also provides that an entity or person to which an
ETP Holder outsources its telemarketing services must be appropriately
registered or licensed, where required.\29\
---------------------------------------------------------------------------
\29\ See also FINRA Rule 3230(f).
---------------------------------------------------------------------------
Billing Information
The proposed Rule provides that, for any telemarketing transaction,
no ETP Holder or associated person of an ETP Holder may submit billing
information \30\ for payment without the express informed consent of
the customer. Proposed Rule 3.21(h) requires that each ETP Holder or
associated person of an ETP Holder must obtain the express informed
consent of the person to be charged and to be charged using the
identified account.
---------------------------------------------------------------------------
\30\ The term ``billing information'' means any data that
enables any person to access a customer's or donor's account, such
as a credit or debit card number, a brokerage, checking, or savings
account number, or a mortgage loan account number. See proposed Rule
3.21(n)(3).
---------------------------------------------------------------------------
If the telemarketing transaction involves preacquired account
information \31\ and a free-to-pay
[[Page 51079]]
conversion \32\ feature, the ETP Holder or associated person of an ETP
Holder must:
---------------------------------------------------------------------------
\31\ The term ``preacquired account information'' means any
information that enables an ETP Holder or associated person of an
ETP Holder to cause a charge to be placed against a customer's or
donor's account without obtaining the account number directly from
the customer or donor during the telemarketing transaction pursuant
to which the account will be charged. See proposed Rule 3.21(n)(19).
\32\ The term ``free-to-pay conversion'' means, in an offer or
agreement to sell or provide any goods or services, a provision
under which a customer receives a product or service for free for an
initial period and will incur an obligation to pay for the product
or service if he or she does not take affirmative action to cancel
before the end of that period. See proposed Rule 3.21(n)(13).
---------------------------------------------------------------------------
(1) Obtain from the customer, at a minimum, the last four digits of
the account number to be charged;
(2) Obtain from the customer an express agreement to be charged and
to be charged using the identified account number; and
(3) Make and maintain an audio recording of the entire
telemarketing transaction.
For any other telemarketing transaction involving preacquired
account information, the ETP Holder or associated person of an ETP
Holder must:
(1) Identify the account to be charged with sufficient specificity
for the customer to understand which account will be charged; and
(2) Obtain from the customer an express agreement to be charged and
to be charged using the identified account number.
The proposed rule change is substantially similar to the FTC's
provision regarding the submission of billing information.\33\ The FTC
provided a discussion of the provision when it was adopted pursuant to
the Prevention Act.\34\
---------------------------------------------------------------------------
\33\ See 16 CFR 310.4(a)(7); see also FINRA Rule 3230(i).
\34\ See FTC, Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) at 4616.
---------------------------------------------------------------------------
Caller Identification Information
Proposed Rule 3.21(i) provides that ETP Holders that engage in
telemarketing must transmit caller identification information \35\ and
are explicitly prohibited from blocking this information. The telephone
number provided must permit any person to make a do-not-call request
during normal business hours. These provisions are similar to the
caller identification provision in the FTC rules.\36\ Inclusion of
these caller identification provisions in this proposed rule change
will not create any new obligations on ETP Holders, as they are already
subject to identical provisions under FCC telemarketing
regulations.\37\
---------------------------------------------------------------------------
\35\ Caller identification information includes the telephone
number and, when made available by the ETP Holder's telephone
carrier, the name of the ETP Holder.
\36\ See 16 CFR 310.4(a)(8); see also FINRA Rule 3230(g).
\37\ See 47 CFR 64.1601(e).
---------------------------------------------------------------------------
Unencrypted Consumer Account Numbers
Proposed Rule 3.21(j) prohibits an ETP Holder or associated person
of an ETP Holder from disclosing or receiving, for consideration,
unencrypted consumer account numbers for use in telemarketing. The
proposed rule change is substantially similar to the FTC's provision
regarding unencrypted consumer account numbers.\38\ The FTC provided a
discussion of the provision when it was adopted pursuant to the
Prevention Act.\39\ Additionally, the proposed rule change defines
``unencrypted'' as not only complete, visible account numbers, whether
provided in lists or singly, but also encrypted information with a key
to its decryption. The proposed definition is substantially similar to
the view taken by the FTC.\40\
---------------------------------------------------------------------------
\38\ See 16 CFR 310.4(a)(6); see also FINRA Rule 3230(h).
\39\ See FTC, Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) at 4615.
\40\ See id. at 4616.
---------------------------------------------------------------------------
Abandoned Calls
Proposed Rule 3.21(k) prohibits an ETP Holder or associated person
of an ETP Holder from abandoning \41\ any outbound telephone call. The
abandoned calls prohibition is subject to a ``safe harbor'' under
proposed Rule 3.21(k)(2) that requires an ETP Holder or associated
person of an ETP Holder:
---------------------------------------------------------------------------
\41\ An outbound telephone call is ``abandoned'' if the called
person answers it and the call is not connected to an ETP Holder or
associated person of an ETP Holder within two seconds of the called
person's completed greeting.
---------------------------------------------------------------------------
(1) To employ technology that ensures abandonment of no more than
three percent of all calls answered by a person, measured over the
duration of a single calling campaign, if less than 30 days, or
separately over each successive 30-day period or portion thereof that
the campaign continues;
(2) For each outbound telephone call placed, to allow the telephone
to ring for at least 15 seconds or four rings before disconnecting an
unanswered call;
(3) Whenever an ETP Holder or associated person of an ETP Holder is
not available to speak with the person answering the outbound telephone
call within two seconds after the person's completed greeting, promptly
to play a prerecorded message stating the name and telephone number of
the ETP Holder or associated person of an ETP Holder on whose behalf
the call was placed; and
(4) To maintain records documenting compliance with the ``safe
harbor.'' The proposed rule change is substantially similar to the
FTC's provisions regarding abandoned calls.\42\ The FTC provided a
discussion of the provisions when they are adopted pursuant to the
Prevention Act.\43\
---------------------------------------------------------------------------
\42\ See 16 CFR 310.4(b)(1)(iv) and (b)(4); see also FINRA Rule
3230(j).
\43\ See FTC, Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) at 4641.
---------------------------------------------------------------------------
Prerecorded Messages
Proposed Rule 3.21(l) prohibits an ETP Holder or associated person
of an ETP Holder from initiating any outbound telephone call that
delivers a prerecorded message without a person's express written
agreement \44\ to receive such calls. The proposed rule change also
requires that all prerecorded outbound telephone calls provide
specified ``opt-out'' mechanisms so that a person can opt out of future
calls. The prohibition does not apply to a prerecorded message
permitted for compliance with the ``safe harbor'' for abandoned calls
under proposed Rule 3.21(k)(2). The proposed rule change is
substantially similar to the FTC's provisions regarding prerecorded
messages.\45\ The FTC provided a discussion of the provisions when they
were adopted pursuant to the Prevention Act.\46\
---------------------------------------------------------------------------
\44\ The express written agreement must: (a) Have been obtained
only after a clear and conspicuous disclosure that the purpose of
the agreement is to authorize the ETP Holder to place prerecorded
calls to such person; (b) have been obtained without requiring,
directly or indirectly, that the agreement be executed as a
condition of purchasing any good or service; (c) evidence the
willingness of the called person to receive calls that deliver
prerecorded messages by or on behalf of the ETP Holder; and (d)
include the person's telephone number and signature (which may be
obtained electronically under the E-Sign Act).
\45\ See 16 CFR 310.4(b)(1)(v); see also FINRA Rule 3230(k).
\46\ See FTC, Telemarketing Sales Rule, 73 FR 51164 (Aug. 29,
2008) at 51165.
---------------------------------------------------------------------------
Credit Card Laundering
Proposed Rule 3.21(m) prohibits credit card laundering, the
practice of depositing into the credit card system \47\ a sales draft
that is not the result of a credit card transaction between the
[[Page 51080]]
cardholder \48\ and the ETP Holder. Except as expressly permitted, the
proposed rule change prohibits an ETP Holder or associated person of an
ETP Holder from:
---------------------------------------------------------------------------
\47\ The term ``credit card system'' means any method or
procedure used to process credit card transactions involving credit
cards issued or licensed by the operator of that system. The term
``credit card'' means any card, plate, coupon book, or other credit
device existing for the purpose of obtaining money, property, labor,
or services on credit. The term ``credit'' means the right granted
by a creditor to a debtor to defer payment of debt or to incur debt
and defer its payment. See proposed Rule 3.21(n)(7), (8), and (10).
\48\ The term ``cardholder'' means a person to whom a credit
card is issued or who is authorized to use a credit card on behalf
of or in addition to the person to whom the credit card is issued.
See proposed Rule 3.21(n)(6).
---------------------------------------------------------------------------
(1) Presenting to or depositing into the credit card system for
payment, a credit card sales draft \49\ generated by a telemarketing
transaction that is not the result of a telemarketing credit card
transaction between the cardholder and the ETP Holder;
---------------------------------------------------------------------------
\49\ The term ``credit card sales draft'' means any record or
evidence of a credit card transaction. See proposed Rule 3.21(n)(9).
---------------------------------------------------------------------------
(2) Employing, soliciting, or otherwise causing a merchant,\50\ or
an employee, representative or agent of the merchant to present to or
to deposit into the credit card system for payment, a credit card sales
draft generated by a telemarketing transaction that is not the result
of a telemarketing credit card transaction between the cardholder and
the ETP Holder; or
---------------------------------------------------------------------------
\50\ The term ``merchant'' means a person who is authorized
under a written contract with an acquirer to honor or accept credit
cards, or to transmit or process for payment credit card payments,
for the purchase of goods or services or a charitable contribution.
The term ``acquirer'' means a business organization, financial
institution, or an agent of a business organization or financial
institution that has authority from an organization that operates or
licenses a credit card system to authorize merchants to accept,
transmit, or process payment by credit card through the credit card
system for money, goods or services, or anything else of value. See
proposed Rule 3.21(n)(2) and (14).
---------------------------------------------------------------------------
(3) Obtaining access to the credit card system through the use of a
business relationship or an affiliation with a merchant, when such
access is not authorized by the merchant agreement \51\ or the
applicable credit card system.
---------------------------------------------------------------------------
\51\ The term ``merchant agreement'' means a written contract
between a merchant and an acquirer to honor or accept credit cards,
or to transmit or process for payment credit card payments, for the
purchase of goods or services or a charitable contribution. See
proposed Rule 3.21(n)(15).
The proposed rule change is substantially similar to the FTC's
provision regarding credit card laundering.\52\ The FTC provided a
discussion of the provisions when they were adopted pursuant to the
Prevention Act.\53\
---------------------------------------------------------------------------
\52\ See 16 CFR 310.3(c); see also FINRA Rule 3230(l).
\53\ See FTC, Telemarketing Sales Rule, 60 FR 43842 (Aug. 23,
1995) at 43852.
---------------------------------------------------------------------------
Definitions
Proposed Rule 3.21(n) adopts the following definitions, which are
substantially similar to the FTC's definitions of these terms:
``acquirer,'' ``billing information,'' ``caller identification
service,'' ``cardholder,'' ``charitable contribution,'' ``credit,''
``credit card,'' ``credit card sales draft,'' ``credit card system,''
``customer,'' ``donor,'' ``established business relationship,'' ``free-
to-pay conversion,'' ``merchant,'' ``merchant agreement,'' ``outbound
telephone call,'' ``person,'' ``preacquired account information,''
``telemarketer,'' and ``telemarketing.'' \54\ The FTC provided a
discussion of each definition when they were adopted pursuant to the
Prevention Act.\55\
---------------------------------------------------------------------------
\54\ See proposed Rule 3.21(n)(2), (3), (5), (6), (7), (8), (9),
(10), (11), (12), (13), (14), (15), (16), (17), (19), (20), and
(21); and 16 CFR 310.2(a), (c), (d), (e), (f), (h), (i), (j), (k),
(l), (n), (o), (p), (s), (t), (v), (w), (x), (cc), and (dd); see
also FINRA Rule 3230(m)(2), (3), (5), (6), (7), (8), (9), (10),
(11), (12), (13), (14), (15), (16), (17), (19), and (20). The
proposed rule change also adopts definitions of ``account
activity,'' ``broker-dealer of record,'' and ``personal
relationship'' that are substantially similar to FINRA's definitions
of these terms. See proposed Rule 3.21(n)(1), (4), and (18) and
FINRA Rule 3230(m)(1), (4), and (18); see also 47 CFR 64.1200(f)(14)
(FCC's definition of ``personal relationship'').
\55\ See FTC, Telemarketing Sales Rule, 60 FR 43842 (Aug. 23,
1995) at 43843; and FTC, Telemarketing Sales Rule, 68 FR 4580 (Jan.
29, 2003) at 4587.
---------------------------------------------------------------------------
State and Federal Laws
Proposed Rule 3.21, Interpretation and Policy .01 \56\ reminds ETP
Holders and associated persons of an ETP Holder that engage in
telemarketing that they also are subject to the requirements of
relevant state and federal laws and rules, including the Prevention
Act, the Telephone Consumer Protection Act (``TCPA''),\57\ and the
rules of the FCC relating to telemarketing practices and the rights of
telephone consumers.\58\
---------------------------------------------------------------------------
\56\ See also FINRA Rule 3230, Supplementary Material .01,
Compliance with Other Requirements.
\57\ See 47 U.S.C. 227.
\58\ See 47 CFR 64.1200.
---------------------------------------------------------------------------
Announcement in Regulatory Circular
The Exchange will announce the implementation date of the proposed
rule change in a Regulatory Circular to be published no later than 90
days following the effective date. The implementation date will be no
later than 180 days following the effective date.
2. Statutory Basis
The Exchange believes the proposed rule change is consistent with
the Exchange Act and the rules and regulations thereunder applicable to
the Exchange and, in particular, the requirements of Section 6(b) of
the Exchange Act.\59\ Specifically, the Exchange believes the proposed
rule change is consistent with the Section 6(b)(5) \60\ requirements
that the rules of an exchange be designed to promote just and equitable
principles of trade, to prevent fraudulent and manipulative acts, to
remove impediments to, and to perfect the mechanism for, a free and
open market and a national market system, and to protect investors and
the public interest generally.
---------------------------------------------------------------------------
\59\ 15 U.S.C. 78f(b).
\60\ 15 U.S.C. 78f(b)(5).
---------------------------------------------------------------------------
In particular, the proposed rule change will prevent fraudulent and
manipulative acts and protect investors and the public interest by
continuing to prohibit ETP Holders from engaging in deceptive and other
abusive telemarketing acts or practices. Additionally, the proposed
rule change removes impediments to and perfects the mechanism for a
free and open market and a national market system, because it provides
consistency among telemarketing rules of national securities exchanges
and FINRA, therefore making it easier for investors to comply with
these rules.
B. Self-Regulatory Organization's Statement on Burden on Competition
The Exchange does not believe that the proposed rule change will
impose any burden on competition that is not necessary or appropriate
in furtherance of the purposes of the Exchange Act.
C. Self-Regulatory Organization's Statement on Comments on the Proposed
Rule Change Received From Members, Participants or Others
Written comments on the proposed rule change were neither solicited
nor received.
III. Date of Effectiveness of the Proposed Rule Change and Timing for
Commission Action
Because the foregoing proposed rule change does not:
A. Significantly affect the protection of investors or the public
interest;
B. impose any significant burden on competition; and
C. become operative for 30 days from the date on which it was
filed, or such shorter time as the Commission may designate, it has
become effective pursuant to Section 19(b)(3)(A) \61\ of the Act and
Rule 19b-4(f)(6) \62\ thereunder.
---------------------------------------------------------------------------
\61\ 15 U.S.C. 78s(b)(3)(A).
\62\ 17 CFR 240.19b-4(f)(6).
---------------------------------------------------------------------------
At any time within 60 days of the filing of the proposed rule
change, the Commission summarily may temporarily suspend such rule
change if it appears to the Commission that such action is necessary or
appropriate in the public interest, for the protection of
[[Page 51081]]
investors or otherwise in furtherance of the purposes of the Exchange
Act.
IV. Solicitation of Comments
Interested persons are invited to submit written data, views, and
arguments concerning the foregoing, including whether the proposed rule
change is consistent with the Act. Comments may be submitted by any of
the following methods:
Electronic Comments
Use the Commission's Internet comment form (https://www.sec.gov/rules/sro.shtml); or
Send an email to rule-comments@sec.gov. Please include
File Number SR-NSX-2012-13 on the subject line.
Paper Comments
Send paper comments in triplicate to Elizabeth M. Murphy,
Secretary, Securities and Exchange Commission, 100 F Street NE.,
Washington, DC 20549-1090.
All submissions should refer to File No. SR-NSX-2012-13. This file
number should be included in the subject line if email is used. To help
the Commission process and review comments more efficiently, please use
only one method. The Commission will post all comments on the
Commission's Internet Web site (https://www.sec.gov/rules/sro.shtml).
Copies of the submission, all subsequent amendments, all written
statements with respect to the proposed rule change that are filed with
the Commission, and all written communications relating to the proposed
rule change between the Commission and any person, other than those
that may be withheld from the public in accordance with the provisions
of 5 U.S.C. 552, will be available for Web site viewing and printing in
the Commission's Public Reference Room, 100 F Street NE., Washington,
DC 20549, on official business days between the hours of 10 a.m. and 3
p.m. eastern time. Copies of such filings will also be available for
inspection and copying at the principal office of the Exchange. All
comments received will be posted without change; the Commission does
not edit personal identifying information from submissions. You should
submit only information that you wish to make available publicly. All
submissions should refer to file number SR-NSX-2012-13 and should be
submitted on or before September 13, 2012.
---------------------------------------------------------------------------
\63\ 17 CFR 200.30-3(a)(12).
For the Commission by the Division of Trading and Markets,
pursuant to the delegated authority.\63\
Elizabeth M. Murphy,
Secretary.
[FR Doc. 2012-20712 Filed 8-22-12; 8:45 am]
BILLING CODE 8011-01-P