Self-Regulatory Organizations; BATS Y-Exchange, Inc.; Notice of Filing and Immediate Effectiveness of Proposed Rule Change by BATS Y-Exchange, Inc. To Amend BYX Rules Related to Telemarketing, 43887-43892 [2012-18217]
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Federal Register / Vol. 77, No. 144 / Thursday, July 26, 2012 / Notices
For the Commission, by the Division of
Trading and Markets, pursuant to delegated
authority.9
Kevin M. O’Neill,
Deputy Secretary.
[FR Doc. 2012–17444 Filed 7–25–12; 8:45 am]
BILLING CODE 8011–01–P
SECURITIES AND EXCHANGE
COMMISSION
[Release No. 34–67476; File No. SR–BYX–
2012–014]
Self-Regulatory Organizations; BATS
Y-Exchange, Inc.; Notice of Filing and
Immediate Effectiveness of Proposed
Rule Change by BATS Y-Exchange,
Inc. To Amend BYX Rules Related to
Telemarketing
July 20, 2012.
Pursuant to Section 19(b)(1) of the
Securities Exchange Act of 1934 (the
‘‘Act’’),1 and Rule 19b–4 thereunder,2
notice is hereby given that on July 6,
2012, BATS Y–Exchange, Inc. (the
‘‘Exchange’’ or ‘‘BYX’’) filed with the
Securities and Exchange Commission
(‘‘Commission’’) the proposed rule
change as described in Items I and II
below, which Items have been prepared
by the Exchange. The Exchange has
designated this proposal as a ‘‘noncontroversial’’ proposed rule change
pursuant to Section 19(b)(3)(A) of the
Act 3 and Rule 19b–4(f)(6)(iii)
thereunder,4 which renders it effective
upon filing with the Commission. The
Commission is publishing this notice to
solicit comments on the proposed rule
change from interested persons.
I. Self-Regulatory Organization’s
Statement of the Terms of Substance of
the Proposed Rule Change
The Exchange proposes to adopt BYX
Rule 3.23 ‘‘Telemarketing’’, to its
rulebook to codify provisions that are
substantially similar to Federal Trade
Commission (‘‘FTC’’) rules that prohibit
deceptive and other abusive
telemarketing acts or practices.5 The
text of the proposed rule change is
available at the Exchange’s Web site at
https://www.batstrading.com, at the
principal office of the Exchange, on the
9 17
CFR 200.30–3(a)(12).
U.S.C. 78s(b)(1).
2 17 CFR 240.19b–4.
3 15 U.S.C. 78s(b)(3)(A).
4 17 CFR 240.19b–4(f)(6)(iii).
5 The proposed rule change is substantially
similar in all material respects to Financial Industry
Regulatory Authority, Inc. (‘‘FINRA’’) Rule 3230
(Telemarketing), which the Commission recently
approved. See Securities Exchange Act Release No.
34–66279 (January 30, 2012), 77 FR 5611 (February
3, 2012) (SR–FINRA–2011–059) (approval order of
proposed rule change to adopt telemarketing rule).
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Commission’s Web site at https://
www.sec.gov, and at the Commission’s
Public Reference Room.
II. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
In its filing with the Commission, the
Exchange included statements
concerning the purpose of and basis for
the proposed rule change and discussed
any comments it received on the
proposed rule change. The text of these
statements may be examined at the
places specified in Item IV below. The
Exchange has prepared summaries, set
forth in Sections A, B, and C below, of
the most significant parts of such
statements.
A. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
1. Purpose
The Exchange proposes to add Rule
3.23, ‘‘Telemarketing’’, to its rulebook to
codify provisions that are substantially
similar to FTC rules that prohibit
deceptive and other abusive
telemarketing acts or practices. Rule
3.23 will require Members to, among
other things, maintain do-not-call lists,
limit the hours of telephone
solicitations, and not use deceptive and
abusive acts and practices in connection
with telemarketing. The Commission
directed BYX to enact these
telemarketing rules in accordance with
the Telemarketing Consumer Fraud and
Abuse Prevention Act of 1994
(‘‘Prevention Act’’).6 The Prevention Act
requires the Commission to promulgate,
or direct any national securities
exchange or registered securities
association to promulgate, rules
substantially similar to the FTC rules 7
to prohibit deceptive and other abusive
telemarketing acts or practices, unless
the Commission determines either that
the rules are not necessary or
appropriate for the protection of
investors or the maintenance of orderly
markets, or that existing federal
securities laws or Commission rules
already provide for such protection.8
In 1997, the Commission determined
that telemarketing rules promulgated
and expected to be promulgated by selfregulatory organizations, together with
the other rules of the self- regulatory
U.S.C. 6101–6108.
CFR 310.1–.9. The FTC adopted these rules
under the Prevention Act in 1995. See Federal
Trade Commission, Telemarketing Sales Rule, 60
FR 43842 (Aug. 23, 1995).
8 15 U.S.C. 6102.
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6 15
7 16
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43887
organizations, the federal securities laws
and the Commission’s rules thereunder,
satisfied the requirements of the
Prevention Act because, at the time, the
applicable provisions of those laws and
rules were substantially similar to the
FTC’s telemarketing rules.9 Since 1997,
the FTC has amended its telemarketing
rules in light of changing telemarketing
practices and technology.10
As mentioned above, the Prevention
Act requires the Commission to
promulgate, or direct any national
securities exchange or registered
securities association to promulgate,
rules substantially similar to the FTC
rules to prohibit deceptive and other
abusive telemarketing acts or
practices.11 In May 2011, Commission
staff directed BYX to conduct a review
of its telemarketing rule and propose
rule amendments that provide
protections that are at least as strong as
those provided by the FTC’s
telemarketing rules.12 Commission staff
had concerns ‘‘that the [Exchange] rules
overall have not kept pace with the
FTC’s rules, and thus may no longer
meet the standards of the [Prevention]
Act.’’ 13
The proposed rule change, as directed
by the Commission staff, adopts
provisions in Rule 3.23 that are
substantially similar to the FTC’s
current rules that prohibit deceptive and
other abusive telemarketing acts or
practices as described below.14
Telemarketing Restrictions
The proposed rule change codifies the
telemarketing restrictions in Rule
3.23(a) to provide that no Member or
9 See Telemarketing and Consumer Fraud and
Abuse Prevention Act; Determination that No
Additional Rulemaking Required, Securities
Exchange Act Release No. 38480 (Apr. 7, 1997), 62
FR 18666 (Apr. 16, 1996). The Commission also
determined that some provisions of the FTC’s
telemarketing rules related to areas already
extensively regulated by existing securities laws or
activities not applicable to securities transactions
See id.
10 See, e.g., Federal Trade Commission,
Telemarketing Sales Rule, 73 FR 51164 (Aug. 29,
2008) (amendments to the Telemarketing Sales Rule
relating to prerecorded messages and call
abandonments); and Federal Trade Commission,
Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) (amendments to the Telemarketing Sales Rule
establishing requirements for sellers and
telemarketers to participate in the national do-notcall registry).
11 See supra note 7.
12 See Letter from Robert W. Cook, Director,
Division of Trading and Markets, Securities and
Exchange Commission, to Joe Ratterman, President
and Chief Executive Officer, BATS Global Markets,
Inc., dated May 12, 2011.
13 Id.
14 The proposed rule change is also substantially
similar to FINRA Rule 3230. See supra note 3.
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Federal Register / Vol. 77, No. 144 / Thursday, July 26, 2012 / Notices
associated person of a Member 15 may
make an outbound telephone call 16 to:
(1) Any person’s residence at any time
other than between 8 a.m. and 9 p.m.
local time at the called person’s
locations;
(2) Any person that previously has
stated that he or she does not wish to
receive any outbound telephone calls
made by or on behalf of the Member; or
(3) Any person who has registered his
or her telephone number on the FTC’s
national do-not-call registry.
The proposed rule change is
substantially similar to the FTC’s
provisions regarding abusive
telemarketing acts or practices.17 The
FTC provided a discussion of the
provision when it was adopted pursuant
to the Prevention Act.18
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Caller Disclosures
The proposed rule change codifies in
Rule 3.23(b) that no Member or
associated person of a Member shall
make an outbound telephone call to any
15 An ‘‘associated person of a Member’’ is any
partner, officer, director, or branch manager of a
Member (or person occupying a similar status or
performing similar functions), any person directly
or indirectly controlling, controlled by, or under
common control with such Member, or any
employee of such Member, except that any person
associated with a Member whose functions are
solely clerical or ministerial shall not be included
in the meaning of such term. See Rule 1.5(q).
16 An ‘‘outbound telephone call’’ is a telephone
call initiated by a telemarketer to induce the
purchase of goods or services or to solicit a
charitable contribution from a donor. A
‘‘telemarketer’’ is any person who, in connection
with telemarketing, initiates or receives telephone
calls to or from a customer or donor. A ‘‘customer’’
is any person who is or may be required to pay for
goods or services through telemarketing. A ‘‘donor’’
means any person solicited to make a charitable
contribution. A ‘‘person’’ is any individual, group,
unincorporated association, limited or general
partnership, corporation, or other business entity.
‘‘Telemarketing’’ means consisting of or relating to
a plan, program, or campaign involving at least one
outbound telephone call, for example cold-calling.
The term does not include the solicitation of sales
through the mailing of written marketing materials,
when the person making the solicitation does not
solicit customers by telephone but only receives
calls initiated by customers in response to the
marketing materials and during those calls takes
orders only without further solicitation. For
purposes of the previous sentence, the term ‘‘further
solicitation’’ does not include providing the
customer with information about, or attempting to
sell, anything promoted in the same marketing
materials that prompted the customer’s call. A
‘‘charitable contribution’’ means any donation or
gift of money or any other thing of value, for
example a transfer to a pooled income fund. See
proposed Rule 3.23(n)(3), (11), (16), (17), (20), and
(21); see also FINRA Rule 3230(m)(11), (14), (16),
(17), and (20); and 16 CFR 310.2(f), (l), (n), (v), (w),
(cc), and (dd).
17 See 16 CFR 310.4(b)(1)(iii)(A) and (B) and (c);
see also FINRA Rule 3230(a). See proposed Rule
3.23(n)(16) and (21) and supra note 15.
18 See Federal Trade Commission, Telemarketing
Sales Rule, 68 FR 4580 (Jan. 29, 2003) at 4628; and
Federal Trade Commission, Telemarketing Sales
Rule, 60 FR 43842 (Aug. 23, 1995) at 43855.
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person without disclosing truthfully,
promptly and in a clear and
conspicuous manner to the called
person the following information: (i)
The identity of the caller and the
Member; (ii) the telephone number or
address at which the caller may be
contacted; and (iii) that the purpose of
the call is to solicit the purchase of
securities or related services. The
proposed rule change also provides that
the telephone number that a caller
provides to a person as the number at
which the caller may be contacted may
not be a 900 number or any other
number for which charges exceed local
or long-distance transmission charges.19
Exceptions
The proposed rule change adds Rule
3.23(c) to provide that the prohibition in
paragraph (a)(1) 20 does not apply to
outbound telephone calls by a Member
or an associated person of a Member if:
(1) The Member has received that
person’s express prior written consent;
(2) The Member has an established
business relationship 21 with the person;
or
(3) The person is a broker or dealer.
19 See proposed Rule 3.23(b); see also FINRA Rule
3230(d)(4). The proposed rule change is
substantially similar to the Federal
Communications Commission’s regulations
regarding call disclosures. See 47 CFR
64.1200(d)(4).
20 The Exchange believes that even if a Member
satisfies the exception in paragraph (c), the Member
should still make the caller disclosures required by
paragraph (b) to the called person to ensure that the
called person receives sufficient information
regarding the purpose of the call.
21 An ‘‘established business relationship’’ is a
relationship between a Member and a person if (a)
the person has made a financial transaction or has
a security position, a money balance, or account
activity with the Member or at a clearing firm that
provides clearing services to the Member within the
18 months immediately preceding the date of an
outbound telephone call; (b) the Member is the
broker-dealer of record for an account of the person
within the 18 months immediately preceding the
date of an outbound telephone call; or (c) the
person has contacted the Member to inquire about
a product or service offered by the Member within
the three months immediately preceding the date of
an outbound telephone call. A person’s established
business relationship with a Member does not
extend to the Member’s affiliated entities unless the
person would reasonably expect them to be
included. Similarly, a person’s established business
relationship with a Member’s affiliate does not
extend to the Member unless the person would
reasonably expect the Member to be included. The
term ‘‘account activity’’ includes, but is not limited
to, purchases, sales, interest credits or debits,
charges or credits, dividend payments, transfer
activity, securities receipts or deliveries, and/or
journal entries relating to securities or funds in the
possession or control of the Member. The term
‘‘broker- dealer of record’’ refers to the broker or
dealer identified on a customer’s account
application for accounts held directly at a mutual
fund or variable insurance product issuer. See
proposed Rule 3.23(n)(1), (4), and (12); see also 16
CFR 310.2(o) and FINRA Rule 3230(m)(1), (4), and
(12).
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Member’s Firm-Specific Do-Not-Call List
The proposed rule change adds Rule
3.23(d) to provide that each Member
must make and maintain a centralized
list of persons who have informed the
Member or any of its associated persons
that they do not wish to receive
outbound telephone calls. The proposed
term ‘‘outbound telephone call’’ is
defined substantially similar to the
FTC’s definition of that term.22
Proposed Rule 3.23(d)(2) adopts
procedures that Members must institute
to comply with Rule 3.23(a) and (b)
prior to engaging in telemarketing.
These procedures must meet the
following minimum standards:
(1) Member must have a written
policy for maintaining their firmspecific do-not-call lists.
(2) Personnel engaged in any aspect of
telemarketing must be informed and
trained in the existence and use of the
Member’s firm-specific do-not-call list.
(3) If a Member receives a request
from a person not to receive calls from
that Member, the Member must record
the request and place the person’s name,
if provided, and telephone number on
its firm-specific do-not-call list at the
time the request is made.23
(4) Members or associated persons of
Members making an outbound
telephone call must make the caller
disclosures set forth in Rule 3.23(b).
(5) In the absence of a specific request
by the person to the contrary, a person’s
do- not-call request will apply to the
Member making the call, and will not
apply to affiliated entities unless the
consumer reasonably would expect
them to be included given the
identification of the call and the product
being advertised.
(6) A Member making outbound
telephone calls must maintain a record
of a person’s request not to receive
further calls.
Inclusion of this requirement to adopt
these procedures will not create any
new obligations on Members, as they are
already subject to identical provisions
under Federal Communications
Commission (‘‘FCC’’) telemarketing
regulations.24
22 See 16 CFR 310.4(b)(1)(iii)(A) and supra note
15; see also FINRA Rule 3230(a)(2).
23 Members must honor a person’s do-not-call
request within a reasonable time from the date the
request is made, which may not exceed 30 days
from the date of the request. If these requests are
recorded or maintained by a party other than the
Member on whose behalf the outbound telephone
call is made, the Member on whose behalf the
outbound telephone call is made will still be liable
for any failures to honor the do-not-call request.
24 See 47 CFR 64.1200(d); see also FINRA Rule
3230(d).
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Do-Not-Call Safe Harbors
Proposed Rule 3.23(e) provides for
certain exceptions to the telemarketing
restriction set forth in proposed Rule
3.23(a)(3), which prohibits outbound
telephone calls to persons on the FTC’s
national do-not-call registry. First,
proposed Rule 3.23(e)(1) provides that a
Member or associated person of a
Member making outbound telephone
calls will not be liable for violating
proposed Rule 3.23(a)(3) if:
(1) The Member has an established
business relationship with the called
person; however, a person’s request to
be placed on the Member’s firm-specific
do-not- call list terminates the
established business relationship
exception to the national do-not-call
registry provision for that Member even
if the person continues to do business
with the Member;
(2) The Member has obtained the
person’s prior express written consent,
which must be clearly evidenced by a
signed, written agreement (which may
be obtained electronically under the
E-Sign Act 25) between the person and
the Member that states that the person
agrees to be contacted by the Member
and includes the telephone number to
which the calls may be placed; or
(3) The Member or associated person
of a Member making the call has a
personal relationship 26 with the called
person.
The proposed rule change is
substantially similar to the FTC’s
provision regarding an exception to the
prohibition on making outbound
telephone calls to persons on the FTC’s
do-not- call registry.27 The FTC
provided a discussion of the provision
when it was adopted pursuant to the
Prevention Act.28
Second, proposed Rule 3.23(e)(2)
provides that a Member or associated
person of a Member making outbound
telephone calls will not be liable for
violating proposed Rule 3.23(a)(3) if the
Member or associated person of a
Member demonstrates that the violation
is the result of an error and that as part
of the Member’s routine business
practice:
(1) The Member has established and
implemented written procedures to
comply with Rule 3.23(a) and (b);
25 15
U.S.C. 7001 et seq.
term ‘‘personal relationship’’ means any
family member, friend, or acquaintance of the
person making an outbound telephone call. See
proposed Rule 3.23(n)(18); see also FINRA Rule
3230(m)(18).
27 See 16 CFR 310.4(b)(1)(iii)(B); see also FINRA
Rule 3230(b).
28 See Federal Trade Commission, Telemarketing
Sales Rule, 68 FR 4580 (Jan. 29, 2003) at 4628;
Federal Trade Commission, Telemarketing Sales
Rule, 60 FR 43842 (Aug. 23, 1995) at 43854.
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(2) The Member has trained its
personnel, and any entity assisting in its
compliance, in the procedures
established pursuant to the preceding
clause;
(3) The Member has maintained and
recorded a list of telephone numbers
that it may not contact in compliance
with Rule 3.23(d); and
(4) The Member uses a process to
prevent outbound telephone calls to any
telephone number on the Member’s
firm-specific do-not-call list or the
national do-not-call registry, employing
a version of the national do-not-call
registry obtained from the FTC no more
than 31 days prior to the date any call
is made, and maintains records
documenting this process.
The proposed rule change is
substantially similar to the FTC’s safe
harbor to the prohibition on making
outbound telephone calls to persons on
a firm-specific do-not-call list or on the
FTC’s national do-not-call registry.29
The FTC provided a discussion of the
provision when it was adopted pursuant
to the Prevention Act.30
Wireless Communications
Proposed Rule 3.23(f) clarifies that the
provisions set forth in Rule 3.23 are
applicable to Members and associated
persons of Members making outbound
telephone calls to wireless telephone
numbers.31
Outsourcing Telemarketing
Proposed Rule 3.23(g) states that if a
Member uses another entity to perform
telemarketing services on its behalf, the
Member remains responsible for
ensuring compliance with Rule 3.23.
The proposed rule change also provides
that an entity or person to which a
Member outsources its telemarketing
services must be appropriately
registered or licensed, where required.32
Billing Information
Proposed Rule 3.23(h) provides that,
for any telemarketing transaction, no
Member or associated person of a
Member may submit billing
information 33 for payment without the
express informed consent of the
29 See 16 CFR 310.4(b)(3); see also FINRA Rule
3230(c).
30 See Federal Trade Commission, Telemarketing
Sales Rule, 68 FR 4580 (Jan. 29, 2003) at 4628; and
Federal Trade Commission, Telemarketing Sales
Rule, 60 FR 43842 (Aug. 23, 1995) at 43855.
31 See also FINRA Rule 3230(e).
32 See also FINRA Rule 3230(f).
33 The term ‘‘billing information’’ means any data
that enables any person to access a customer’s or
donor’s account, such as a credit or debit card
number, a brokerage, checking, or savings account
number, or a mortgage loan account number. See
proposed Rule 3.23(n)(3).
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43889
customer. Proposed Rule 3.23(h)
requires that each Member or associated
person of a Member must obtain the
express informed consent of the person
to be charged and to be charged using
the identified account.
If the telemarketing transaction
involves pre-acquired account
information 34 and a free-to-pay
conversion 35 feature, the Member or
associated person of a Member must:
(1) Obtain from the customer, at a
minimum, the last four digits of the
account number to be charged;
(2) Obtain from the customer an
express agreement to be charged and to
be charged using the identified account
number; and
(3) Make and maintain an audio
recording of the entire telemarketing
transaction.
For any other telemarketing
transaction involving preacquired
account information, the Member or
associated person of a Member must:
(1) Identify the account to be charged
with sufficient specificity for the
customer to understand what account
will be charged; and
(2) Obtain from the customer an
express agreement to be charged and to
be charged using the identified account
number.
The proposed rule change is
substantially similar to the FTC’s
provision regarding the submission of
billing information.36 The FTC provided
a discussion of the provision when it
was adopted pursuant to the Prevention
Act.37
Caller Identification Information
Proposed Rule 3.23(i) provides that
Members that engage in telemarketing
must transmit caller identification
information 38 and are explicitly
prohibited from blocking caller
identification information. The
34 The term ‘‘preacquired account information’’
means any information that enables a Member or
associated person of a Member to cause a charge to
be placed against a customer’s or donor’s account
without obtaining the account number directly from
the customer or donor during the telemarketing
transaction pursuant to which the account will be
charged. See proposed Rule 3.23(n)(19).
35 The term ‘‘free-to-pay conversion’’ means, in an
offer or agreement to sell or provide any goods or
services, a provision under which a customer
receives a product or service for free for an initial
period and will incur an obligation to pay for the
product or service if he or she does not take
affirmative action to cancel before the end of that
period. See proposed Rule 3.23(n)(13).
36 See 16 CFR 310.4(a)(7); see also FINRA Rule
3230(i).
37 See Federal Trade Commission, Telemarketing
Sales Rule, 68 FR 4580 (Jan. 29, 2003) at 4616.
38 Caller identification information includes the
telephone number and, when made available by the
Member’s telephone carrier, the name of the
Member.
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telephone number provided must
permit any person to make a do-not-call
request during normal business hours.
These provisions are similar to the
caller identification provision in the
FTC rules.39 Inclusion of these caller
identification provisions in this
proposed rule change will not create
any new obligations on Members, as
they are already subject to identical
provisions under FCC telemarketing
regulations.40
Unencrypted Consumer Account
Numbers
Proposed Rule 3.23(j) prohibits a
Member or associated person of a
Member from disclosing or receiving,
for consideration, unencrypted
consumer account numbers for use in
telemarketing. The proposed rule
change is substantially similar to the
FTC’s provision regarding unencrypted
consumer account numbers.41 The FTC
provided a discussion of the provision
when it was adopted pursuant to the
Prevention Act.42 Additionally, the
proposed rule change defines
‘‘unencrypted’’ as not only complete,
visible account numbers, whether
provided in lists or singly, but also
encrypted information with a key to its
decryption. The proposed definition is
substantially similar to the view taken
by the FTC.43
Abandoned Calls
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Proposed Rule 3.23(k) prohibits a
Member or associated person of a
Member from abandoning 44 any
outbound telephone call. The
abandoned calls prohibition is subject to
a ‘‘safe harbor’’ under proposed Rule
3.23(k)(2) that requires a Member or
associated person of a Member:
(1) To employ technology that ensures
abandonment of no more than three
percent of all calls answered by a
person, measured over the duration of a
single calling campaign, if less than 30
days, or separately over each successive
30-day period or portion thereof that the
campaign continues;
(2) For each outbound telephone call
placed, to allow the telephone to ring
for at least 15 seconds or four rings
39 See 16 CFR 310.4(a)(8); see also FINRA Rule
3230(g).
40 See 47 CFR 64.1601(e).
41 See 16 CFR 310.4(a)(6); see also FINRA Rule
3230(h).
42 See Federal Trade Commission, Telemarketing
Sales Rule, 68 FR 4580 (Jan. 29, 2003) at 4615.
43 See id. at 4616.
44 An outbound telephone call is ‘‘abandoned’’ if
the called person answers it and the call is not
connected to a Member or associated person of a
Member within two seconds of the called person’s
completed greeting.
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before disconnecting an unanswered
call;
(3) Whenever a Member or associated
person of a Member is not available to
speak with the person answering the
outbound telephone call within two
seconds after the person’s completed
greeting, promptly to play a prerecorded
message stating the name and telephone
number of the Member or associated
person of a Member on whose behalf the
call was placed; and
(4) To maintain records documenting
compliance with the ‘‘safe harbor.’’
The proposed rule change is
substantially similar to the FTC’s
provisions regarding abandoned calls.45
The FTC provided a discussion of the
provisions when they are adopted
pursuant to the Prevention Act.46
Prerecorded Messages
Proposed Rule 3.23(l) prohibits a
Member or associated person of a
Member from initiating any outbound
telephone call that delivers a
prerecorded message without a person’s
express written agreement 47 to receive
such calls. The proposed rule change
also requires that all prerecorded
outbound telephone calls provide
specified opt-out mechanisms so that a
person can opt out of future calls. The
prohibition does not apply to a
prerecorded message permitted for
compliance with the ‘‘safe harbor’’ for
abandoned calls under proposed Rule
3.23(k)(2). The proposed rule change is
substantially similar to the FTC’s
provisions regarding prerecorded
messages.48 The FTC provided a
discussion of the provisions when they
were adopted pursuant to the
Prevention Act.49
Credit Card Laundering
Proposed Rule 3.23(m) prohibits
credit card laundering, the practice of
depositing into the credit card system 50
45 See 16 CFR 310.4(b)(1)(iv) and (b)(4); see also
FINRA Rule 3230(j).
46 See Federal Trade Commission, Telemarketing
Sales Rule, 68 FR 4580 (Jan. 29, 2003) at 4641.
47 The express written agreement must: (a) Have
been obtained only after a clear and conspicuous
disclosure that the purpose of the agreement is to
authorize the Member to place prerecorded calls to
such person; (b) have been obtained without
requiring, directly or indirectly, that the agreement
be executed as a condition of purchasing any good
or service; (c) evidence the willingness of the called
person to receive calls that deliver prerecorded
messages by or on behalf of the Member; and (d)
include the person’s telephone number and
signature (which may be obtained electronically
under the E-Sign Act).
48 See 16 CFR 310.4(b)(1)(v); see also FINRA Rule
3230(k).
49 See Federal Trade Commission, Telemarketing
Sales Rule, 73 FR 51164 (Aug. 29, 2008) at 51165.
50 The term ‘‘credit card system’’ means any
method or procedure used to process credit card
PO 00000
Frm 00086
Fmt 4703
Sfmt 4703
a sales draft that is not the result of a
credit card transaction between the
cardholder 51 and the Member. Except as
expressly permitted, the proposed rule
change prohibits a Member or
associated person of a Member from:
(1) Presenting to or depositing into the
credit card system for payment, a credit
card sales draft 52 generated by a
telemarketing transaction that is not the
result of a telemarketing credit card
transaction between the cardholder and
the Member;
(2) Employing, soliciting, or otherwise
causing a merchant,53 or an employee,
representative or agent of the merchant
to present to or to deposit into the credit
card system for payment, a credit card
sales draft generated by a telemarketing
transaction that is not the result of a
telemarketing credit card transaction
between the cardholder and the
Member; or
(3) Obtaining access to the credit card
system through the use of a business
relationship or an affiliation with a
merchant, when such access is not
authorized by the merchant
agreement 54 or the applicable credit
card system.
The proposed rule change is
substantially similar to the FTC’s
provision regarding credit card
laundering.55 The FTC provided a
discussion of the provisions when they
transactions involving credit cards issued or
licensed by the operator of that system. The term
‘‘credit card’’ means any card, plate, coupon book,
or other credit device existing for the purpose of
obtaining money, property, labor, or services on
credit. The term ‘‘credit’’ means the right granted
by a creditor to a debtor to defer payment of debt
or to incur debt and defer its payment. See
proposed Rule 3.23(n)(7), (8), and (10).
51 The term ‘‘cardholder’’ means a person to
whom a credit card is issued or who is authorized
to use a credit card on behalf of or in addition to
the person to whom the credit card is issued. See
proposed Rule 3.23(n)(6).
52 The term ‘‘credit card sales draft’’ means any
record or evidence of a credit card transaction. See
proposed Rule 3.23(n)(9).
53 The term ‘‘merchant’’ means a person who is
authorized under a written contract with an
acquirer to honor or accept credit cards, or to
transmit or process for payment credit card
payments, for the purchase of goods or services or
a charitable contribution. The term ‘‘acquirer’’
means a business organization, financial institution,
or an agent of a business organization or financial
institution that has authority from an organization
that operates or licenses a credit card system to
authorize merchants to accept, transmit, or process
payment by credit card through the credit card
system for money, goods or services, or anything
else of value. See proposed Rule 3.23(n)(2) and (14).
54 The term ‘‘merchant agreement’’ means a
written contract between a merchant and an
acquirer to honor or accept credit cards, or to
transmit or process for payment credit card
payments, for the purchase of goods or services or
a charitable contribution. See proposed Rule
3.23(n)(15).
55 See 16 CFR 310.3(c); see also FINRA Rule
3230(l).
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Federal Register / Vol. 77, No. 144 / Thursday, July 26, 2012 / Notices
2. Statutory Basis
were adopted pursuant to the
Prevention Act.56
Definitions
Proposed Rule 3.23(n) adopts the
following definitions, which are
substantially similar to the FTC’s
definitions of these terms: ‘‘acquirer,’’
‘‘billing information,’’ ‘‘caller
identification service,’’ ‘‘cardholder,’’
‘‘charitable contribution,’’ ‘‘credit,’’
‘‘credit card,’’ ‘‘credit card sales draft,’’
‘‘credit card system,’’ ‘‘customer,’’
‘‘donor,’’ ‘‘established business
relationship,’’ ‘‘free-to-pay conversion,’’
‘‘merchant,’’ ‘‘merchant agreement,’’
‘‘outbound telephone call,’’ ‘‘person,’’
‘‘pre-acquired account information,’’
‘‘telemarketer,’’ and ‘‘telemarketing.’’ 57
The FTC provided a discussion of each
definition when they were adopted
pursuant to the Prevention Act.58
State and Federal Laws
Proposed Rule 3.23, Interpretation
and Policy .01 59 reminds Members and
associated persons of Members that
engage in telemarketing that they also
are subject to the requirements of
relevant state and federal laws and
rules, including the Prevention Act, the
Telephone Consumer Protection Act of
1991,60 and the rules of the FCC relating
to telemarketing practices and the rights
of telephone consumers.61
Announcement in Regulatory Circular
The Exchange will announce the
implementation date of the proposed
rule change in a Regulatory Notice to be
published no later than 90 days
following the effective date. The
implementation date will be no later
than 180 days following the effective
date.
TKELLEY on DSK3SPTVN1PROD with NOTICES
56 See
Federal Trade Commission, Telemarketing
Sales Rule, 60 FR 43842 (Aug. 23, 1995) at 43852.
57 See proposed Rule 3.23(n)(2), (3), (5), (6), (7),
(8), (9), (10), (11), (12), (13), (14), (15), (16), (17),
(19), (20), and (21); and 16 CFR 310.2(a), (c), (d),
(e), (f), (h), (i), (j), (k), (l), (n), (o), (p), (s), (t), (v),
(w), (x), (cc), and (dd); see also FINRA Rule
3230(m)(2), (3), (5), (6), (7), (8), (9), (10), (11), (12),
(13), (14), (15), (16), (17), (19), and (20). The
proposed rule change also adopts definitions of
‘‘account activity,’’ ‘‘broker-dealer of record,’’ and
‘‘personal relationship’’ that are substantially
similar FINRA’s definitions of these terms. See
proposed Rule 3.23(n)(1), (4), and (18) and FINRA
Rule 3230(m)(1), (4), and (18); see also 47 CFR
64.1200(f)(14) (FCC’s definition of ‘‘personal
relationship’’).
58 See Federal Trade Commission, Telemarketing
Sales Rule, 60 FR 43842 (Aug. 23, 1995) at 43843;
and Federal Trade Commission, Telemarketing
Sales Rule, 68 FR 4580 (Jan. 29, 2003) at 4587.
59 See also FINRA Rule 3230, Supplementary
Material .01, Compliance with Other Requirements.
60 See 47 U.S.C. 227.
61 See 47 CFR 64.1200.
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16:42 Jul 25, 2012
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The Exchange believes that the
proposed rule change is consistent with
the Act and the rules and regulations
thereunder applicable to the Exchange
and, in particular, the requirements of
Section 6(b) of the Act.62 Specifically,
the Exchange believes the proposed rule
change is consistent with the Section
6(b)(5) 63 requirements that the rules of
an exchange be designed to promote just
and equitable principles of trade, to
prevent fraudulent and manipulative
acts, to remove impediments to and to
perfect the mechanism for a free and
open market and a national market
system, and, in general, to protect
investors and the public interest. In
particular, the proposed rule change
will prevent fraudulent and
manipulative acts and protect investors
and the public interest by continuing to
prohibit Members from engaging in
deceptive and other abusive
telemarketing acts or practices.
Additionally, the proposed rule change
removes impediments to and perfects
the mechanism for a free and open
market and a national market system,
because it provides consistency among
telemarketing rules of national
securities exchanges and FINRA,
therefore making it easier for investors
to comply with these rules.
B. Self-Regulatory Organization’s
Statement on Burden on Competition
The Exchange does not believe that
the proposed rule change imposes any
burden on competition.
C. Self-Regulatory Organization’s
Statement on Comments on the
Proposed Rule Change Received From
Members, Participants or Others
The Exchange has neither solicited
nor received written comments on the
proposed rule change.
III. Date of Effectiveness of the
Proposed Rule Changes and Timing for
Commission Action
Because the foregoing proposed rule
change does not: (i) Significantly affect
the protection of investors or the public
interest; (ii) impose any significant
burden on competition; and (iii) become
operative for 30 days from the date on
which it was filed, or such shorter time
as the Commission may designate, it has
become effective pursuant to Section
19(b)(3)(A) of the Act 64 and Rule 19b–
4(f)(6)(iii) thereunder.65
PO 00000
62 15
U.S.C. 78f(b).
U.S.C. 78f(b)(5).
64 15 U.S.C. 78s(b)(3)(A).
65 17 CFR 240.19b–4(f)(6).
63 15
Frm 00087
Fmt 4703
Sfmt 4703
43891
For the foregoing reasons, this rule
filing qualifies as a ‘‘non-controversial’’
rule change under Rule 19b–4(f)(6),
which renders the proposed rule change
effective upon filing with the
Commission. The Exchange has
requested that the Commission waive
the 30-day operative delay period after
which a proposed rule change under
Rule 19b–4(f)(6) becomes effective. The
Commission believes that waiving the
30-day operative delay is consistent
with the protection of investors and the
public interest because such waiver will
afford Exchange members the benefit of
the proposal—the prohibition of
deceptive and other abusive
telemarketing acts or practices—without
unnecessary delay. Such waiver will
also allow the Exchange to comply with
the Commission’s directive and
implement uniform telemarketing rules
across self-regulatory organizations,
creating consistency among these rules
for investors, as soon as possible. For
these reasons, the Commission
designates the proposed rule change as
operative under upon filing.66
At any time within 60 days of the
filing of the proposed rule change, the
Commission summarily may
temporarily suspend such rule change if
it appears to the Commission that such
action is necessary or appropriate in the
public interest, for the protection of
investors, or otherwise in furtherance of
the purposes of the Act.
IV. Solicitation of Comments
Interested persons are invited to
submit written data, views and
arguments concerning the foregoing,
including whether the proposal is
consistent with the Act. Comments may
be submitted by any of the following
methods:
Electronic Comments
• Use the Commission’s Internet
comment form (https://www.sec.gov/
rules/sro.shtml); or
• Send an email to rulecomments@sec.gov. Please include File
No. SR–BYX–2012–014 on the subject
line.
Paper Comments
• Send paper comments in triplicate
to Elizabeth M. Murphy, Secretary,
Securities and Exchange Commission,
100 F Street NE., Washington, DC
20549–1090.
All submissions should refer to File No.
SR–BYX–2012–014. This file number
66 For purposes only of waiving the 30-day
operative delay, the Commission has considered the
proposed rule’s impact on efficiency, competition,
and capital formation. See 15 U.S.C. 78c(f).
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43892
Federal Register / Vol. 77, No. 144 / Thursday, July 26, 2012 / Notices
should be included on the subject line
if email is used. To help the
Commission process and review your
comments more efficiently, please use
only one method. The Commission will
post all comments on the Commission’s
Internet Web site (https://www.sec.gov/
rules/sro.shtml). Copies of the
submission, all subsequent
amendments, all written statements
with respect to the proposed rule
change that are filed with the
Commission, and all written
communications relating to the
proposed rule change between the
Commission and any person, other than
those that may be withheld from the
public in accordance with the
provisions of 5 U.S.C. 552, will be
available for Web site viewing and
printing in the Commission’s Public
Reference Room, 100 F Street NE.,
Washington, DC 20549, on official
business days between the hours of
10:00 a.m. and 3:00 p.m. Copies of such
filing also will be available for
inspection and copying at the principal
office of the Exchange. All comments
received will be posted without change;
the Commission does not edit personal
identifying information from
submissions. You should submit only
information that you wish to make
available publicly. All submissions
should refer to File No. SR–BYX–2012–
014 and should be submitted on or
before August 16, 2012.
For the Commission, by the Division of
Trading and Markets, pursuant to delegated
authority.67
Kevin M. O’Neill,
Deputy Secretary.
[FR Doc. 2012–18217 Filed 7–25–12; 8:45 am]
BILLING CODE 8011–01–P
SECURITIES AND EXCHANGE
COMMISSION
[Release No. 34–67477; File No. SR–BATS–
2012–028]
Self-Regulatory Organizations; BATS
Exchange, Inc.; Notice of Filing and
Immediate Effectiveness of Proposed
Rule Change by BATS Exchange, Inc.
To Amend BATS Rules Related to
Telemarketing
TKELLEY on DSK3SPTVN1PROD with NOTICES
July 20, 2012.
Pursuant to Section 19(b)(1) of the
Securities Exchange Act of 1934 (the
‘‘Act’’),1 and Rule 19b–4 thereunder,2
notice is hereby given that on July 6,
2012, BATS Exchange, Inc. (the
‘‘Exchange’’ or ‘‘BATS’’) filed with the
67 17
CFR 200.30–3(a)(12).
U.S.C. 78s(b)(1).
2 17 CFR 240.19b–4.
1 15
VerDate Mar<15>2010
16:42 Jul 25, 2012
Jkt 226001
Securities and Exchange Commission
(‘‘Commission’’) the proposed rule
change as described in Items I and II
below, which Items have been prepared
by the Exchange. The Exchange has
designated this proposal as a ‘‘noncontroversial’’ proposed rule change
pursuant to Section 19(b)(3)(A) of the
Act 3 and Rule 19b–4(f)(6)(iii)
thereunder,4 which renders it effective
upon filing with the Commission. The
Commission is publishing this notice to
solicit comments on the proposed rule
change from interested persons.
I. Self-Regulatory Organization’s
Statement of the Terms of Substance of
the Proposed Rule Change
The Exchange proposes to adopt
BATS Rule 3.23 ‘‘Telemarketing’’, to its
rulebook to codify provisions that are
substantially similar to Federal Trade
Commission (‘‘FTC’’) rules that prohibit
deceptive and other abusive
telemarketing acts or practices.5 The
text of the proposed rule change is
available at the Exchange’s Web site at
https://www.batstrading.com, at the
principal office of the Exchange, on the
Commission’s Web site at https://
www.sec.gov, and at the Commission’s
Public Reference Room.
II. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
In its filing with the Commission, the
Exchange included statements
concerning the purpose of and basis for
the proposed rule change and discussed
any comments it received on the
proposed rule change. The text of these
statements may be examined at the
places specified in Item IV below. The
Exchange has prepared summaries, set
forth in Sections A, B, and C below, of
the most significant parts of such
statements.
A. Self-Regulatory Organization’s
Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule
Change
1. Purpose
The Exchange proposes to add Rule
3.23, ‘‘Telemarketing’’, to its rulebook to
codify provisions that are substantially
similar to FTC rules that prohibit
U.S.C. 78s(b)(3)(A).
CFR 240.19b–4(f)(6)(iii).
5 The proposed rule change is substantially
similar in all material respects to Financial Industry
Regulatory Authority, Inc. (‘‘FINRA’’) Rule 3230
(Telemarketing), which the Commission recently
approved. See Securities Exchange Act Release No.
34–66279 (January 30, 2012), 77 FR 5611 (February
3, 2012) (SR–FINRA–2011–059) (approval order of
proposed rule change to adopt telemarketing rule).
PO 00000
3 15
4 17
Frm 00088
Fmt 4703
Sfmt 4703
deceptive and other abusive
telemarketing acts or practices. Rule
3.23 will require Members to, among
other things, maintain do-not-call lists,
limit the hours of telephone
solicitations, and not use deceptive and
abusive acts and practices in connection
with telemarketing. The Commission
directed BATS to enact these
telemarketing rules in accordance with
the Telemarketing Consumer Fraud and
Abuse Prevention Act of 1994
(‘‘Prevention Act’’).6 The Prevention Act
requires the Commission to promulgate,
or direct any national securities
exchange or registered securities
association to promulgate, rules
substantially similar to the FTC rules 7
to prohibit deceptive and other abusive
telemarketing acts or practices, unless
the Commission determines either that
the rules are not necessary or
appropriate for the protection of
investors or the maintenance of orderly
markets, or that existing federal
securities laws or Commission rules
already provide for such protection.8
In 1997, the Commission determined
that telemarketing rules promulgated
and expected to be promulgated by selfregulatory organizations, together with
the other rules of the self-regulatory
organizations, the federal securities laws
and the Commission’s rules thereunder,
satisfied the requirements of the
Prevention Act because, at the time, the
applicable provisions of those laws and
rules were substantially similar to the
FTC’s telemarketing rules.9 Since 1997,
the FTC has amended its telemarketing
rules in light of changing telemarketing
practices and technology.10
As mentioned above, the Prevention
Act requires the Commission to
promulgate, or direct any national
securities exchange or registered
6 15
U.S.C. 6101–6108.
CFR 310.1–.9. The FTC adopted these rules
under the Prevention Act in 1995. See Federal
Trade Commission, Telemarketing Sales Rule, 60
FR 43842 (Aug. 23, 1995).
8 15 U.S.C. 6102.
9 See Telemarketing and Consumer Fraud and
Abuse Prevention Act; Determination that No
Additional Rulemaking Required, Securities
Exchange Act Release No. 38480 (Apr.7, 1997), 62
FR 18666 (Apr. 16, 1996). The Commission also
determined that some provisions of the FTC’s
telemarketing rules related to areas already
extensively regulated by existing securities laws or
activities not applicable to securities transactions
See id.
10 See, e.g., Federal Trade Commission,
Telemarketing Sales Rule, 73 FR 51164 (Aug. 29,
2008) (amendments to the Telemarketing Sales Rule
relating to prerecorded messages and call
abandonments); and Federal Trade Commission,
Telemarketing Sales Rule, 68 FR 4580 (Jan. 29,
2003) (amendments to the Telemarketing Sales Rule
establishing requirements for sellers and
telemarketers to participate in the national do-notcall registry).
7 16
E:\FR\FM\26JYN1.SGM
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Agencies
[Federal Register Volume 77, Number 144 (Thursday, July 26, 2012)]
[Notices]
[Pages 43887-43892]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2012-18217]
-----------------------------------------------------------------------
SECURITIES AND EXCHANGE COMMISSION
[Release No. 34-67476; File No. SR-BYX-2012-014]
Self-Regulatory Organizations; BATS Y-Exchange, Inc.; Notice of
Filing and Immediate Effectiveness of Proposed Rule Change by BATS Y-
Exchange, Inc. To Amend BYX Rules Related to Telemarketing
July 20, 2012.
Pursuant to Section 19(b)(1) of the Securities Exchange Act of 1934
(the ``Act''),\1\ and Rule 19b-4 thereunder,\2\ notice is hereby given
that on July 6, 2012, BATS Y-Exchange, Inc. (the ``Exchange'' or
``BYX'') filed with the Securities and Exchange Commission
(``Commission'') the proposed rule change as described in Items I and
II below, which Items have been prepared by the Exchange. The Exchange
has designated this proposal as a ``non-controversial'' proposed rule
change pursuant to Section 19(b)(3)(A) of the Act \3\ and Rule 19b-
4(f)(6)(iii) thereunder,\4\ which renders it effective upon filing with
the Commission. The Commission is publishing this notice to solicit
comments on the proposed rule change from interested persons.
---------------------------------------------------------------------------
\1\ 15 U.S.C. 78s(b)(1).
\2\ 17 CFR 240.19b-4.
\3\ 15 U.S.C. 78s(b)(3)(A).
\4\ 17 CFR 240.19b-4(f)(6)(iii).
---------------------------------------------------------------------------
I. Self-Regulatory Organization's Statement of the Terms of Substance
of the Proposed Rule Change
The Exchange proposes to adopt BYX Rule 3.23 ``Telemarketing'', to
its rulebook to codify provisions that are substantially similar to
Federal Trade Commission (``FTC'') rules that prohibit deceptive and
other abusive telemarketing acts or practices.\5\ The text of the
proposed rule change is available at the Exchange's Web site at https://www.batstrading.com, at the principal office of the Exchange, on the
Commission's Web site at https://www.sec.gov, and at the Commission's
Public Reference Room.
---------------------------------------------------------------------------
\5\ The proposed rule change is substantially similar in all
material respects to Financial Industry Regulatory Authority, Inc.
(``FINRA'') Rule 3230 (Telemarketing), which the Commission recently
approved. See Securities Exchange Act Release No. 34-66279 (January
30, 2012), 77 FR 5611 (February 3, 2012) (SR-FINRA-2011-059)
(approval order of proposed rule change to adopt telemarketing
rule).
---------------------------------------------------------------------------
II. Self-Regulatory Organization's Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule Change
In its filing with the Commission, the Exchange included statements
concerning the purpose of and basis for the proposed rule change and
discussed any comments it received on the proposed rule change. The
text of these statements may be examined at the places specified in
Item IV below. The Exchange has prepared summaries, set forth in
Sections A, B, and C below, of the most significant parts of such
statements.
A. Self-Regulatory Organization's Statement of the Purpose of, and
Statutory Basis for, the Proposed Rule Change
1. Purpose
The Exchange proposes to add Rule 3.23, ``Telemarketing'', to its
rulebook to codify provisions that are substantially similar to FTC
rules that prohibit deceptive and other abusive telemarketing acts or
practices. Rule 3.23 will require Members to, among other things,
maintain do-not-call lists, limit the hours of telephone solicitations,
and not use deceptive and abusive acts and practices in connection with
telemarketing. The Commission directed BYX to enact these telemarketing
rules in accordance with the Telemarketing Consumer Fraud and Abuse
Prevention Act of 1994 (``Prevention Act'').\6\ The Prevention Act
requires the Commission to promulgate, or direct any national
securities exchange or registered securities association to promulgate,
rules substantially similar to the FTC rules \7\ to prohibit deceptive
and other abusive telemarketing acts or practices, unless the
Commission determines either that the rules are not necessary or
appropriate for the protection of investors or the maintenance of
orderly markets, or that existing federal securities laws or Commission
rules already provide for such protection.\8\
---------------------------------------------------------------------------
\6\ 15 U.S.C. 6101-6108.
\7\ 16 CFR 310.1-.9. The FTC adopted these rules under the
Prevention Act in 1995. See Federal Trade Commission, Telemarketing
Sales Rule, 60 FR 43842 (Aug. 23, 1995).
\8\ 15 U.S.C. 6102.
---------------------------------------------------------------------------
In 1997, the Commission determined that telemarketing rules
promulgated and expected to be promulgated by self-regulatory
organizations, together with the other rules of the self- regulatory
organizations, the federal securities laws and the Commission's rules
thereunder, satisfied the requirements of the Prevention Act because,
at the time, the applicable provisions of those laws and rules were
substantially similar to the FTC's telemarketing rules.\9\ Since 1997,
the FTC has amended its telemarketing rules in light of changing
telemarketing practices and technology.\10\
---------------------------------------------------------------------------
\9\ See Telemarketing and Consumer Fraud and Abuse Prevention
Act; Determination that No Additional Rulemaking Required,
Securities Exchange Act Release No. 38480 (Apr. 7, 1997), 62 FR
18666 (Apr. 16, 1996). The Commission also determined that some
provisions of the FTC's telemarketing rules related to areas already
extensively regulated by existing securities laws or activities not
applicable to securities transactions See id.
\10\ See, e.g., Federal Trade Commission, Telemarketing Sales
Rule, 73 FR 51164 (Aug. 29, 2008) (amendments to the Telemarketing
Sales Rule relating to prerecorded messages and call abandonments);
and Federal Trade Commission, Telemarketing Sales Rule, 68 FR 4580
(Jan. 29, 2003) (amendments to the Telemarketing Sales Rule
establishing requirements for sellers and telemarketers to
participate in the national do-not-call registry).
---------------------------------------------------------------------------
As mentioned above, the Prevention Act requires the Commission to
promulgate, or direct any national securities exchange or registered
securities association to promulgate, rules substantially similar to
the FTC rules to prohibit deceptive and other abusive telemarketing
acts or practices.\11\ In May 2011, Commission staff directed BYX to
conduct a review of its telemarketing rule and propose rule amendments
that provide protections that are at least as strong as those provided
by the FTC's telemarketing rules.\12\ Commission staff had concerns
``that the [Exchange] rules overall have not kept pace with the FTC's
rules, and thus may no longer meet the standards of the [Prevention]
Act.'' \13\
---------------------------------------------------------------------------
\11\ See supra note 7.
\12\ See Letter from Robert W. Cook, Director, Division of
Trading and Markets, Securities and Exchange Commission, to Joe
Ratterman, President and Chief Executive Officer, BATS Global
Markets, Inc., dated May 12, 2011.
\13\ Id.
---------------------------------------------------------------------------
The proposed rule change, as directed by the Commission staff,
adopts provisions in Rule 3.23 that are substantially similar to the
FTC's current rules that prohibit deceptive and other abusive
telemarketing acts or practices as described below.\14\
---------------------------------------------------------------------------
\14\ The proposed rule change is also substantially similar to
FINRA Rule 3230. See supra note 3.
---------------------------------------------------------------------------
Telemarketing Restrictions
The proposed rule change codifies the telemarketing restrictions in
Rule 3.23(a) to provide that no Member or
[[Page 43888]]
associated person of a Member \15\ may make an outbound telephone call
\16\ to:
---------------------------------------------------------------------------
\15\ An ``associated person of a Member'' is any partner,
officer, director, or branch manager of a Member (or person
occupying a similar status or performing similar functions), any
person directly or indirectly controlling, controlled by, or under
common control with such Member, or any employee of such Member,
except that any person associated with a Member whose functions are
solely clerical or ministerial shall not be included in the meaning
of such term. See Rule 1.5(q).
\16\ An ``outbound telephone call'' is a telephone call
initiated by a telemarketer to induce the purchase of goods or
services or to solicit a charitable contribution from a donor. A
``telemarketer'' is any person who, in connection with
telemarketing, initiates or receives telephone calls to or from a
customer or donor. A ``customer'' is any person who is or may be
required to pay for goods or services through telemarketing. A
``donor'' means any person solicited to make a charitable
contribution. A ``person'' is any individual, group, unincorporated
association, limited or general partnership, corporation, or other
business entity. ``Telemarketing'' means consisting of or relating
to a plan, program, or campaign involving at least one outbound
telephone call, for example cold-calling. The term does not include
the solicitation of sales through the mailing of written marketing
materials, when the person making the solicitation does not solicit
customers by telephone but only receives calls initiated by
customers in response to the marketing materials and during those
calls takes orders only without further solicitation. For purposes
of the previous sentence, the term ``further solicitation'' does not
include providing the customer with information about, or attempting
to sell, anything promoted in the same marketing materials that
prompted the customer's call. A ``charitable contribution'' means
any donation or gift of money or any other thing of value, for
example a transfer to a pooled income fund. See proposed Rule
3.23(n)(3), (11), (16), (17), (20), and (21); see also FINRA Rule
3230(m)(11), (14), (16), (17), and (20); and 16 CFR 310.2(f), (l),
(n), (v), (w), (cc), and (dd).
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(1) Any person's residence at any time other than between 8 a.m.
and 9 p.m. local time at the called person's locations;
(2) Any person that previously has stated that he or she does not
wish to receive any outbound telephone calls made by or on behalf of
the Member; or
(3) Any person who has registered his or her telephone number on
the FTC's national do-not-call registry.
The proposed rule change is substantially similar to the FTC's
provisions regarding abusive telemarketing acts or practices.\17\ The
FTC provided a discussion of the provision when it was adopted pursuant
to the Prevention Act.\18\
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\17\ See 16 CFR 310.4(b)(1)(iii)(A) and (B) and (c); see also
FINRA Rule 3230(a). See proposed Rule 3.23(n)(16) and (21) and supra
note 15.
\18\ See Federal Trade Commission, Telemarketing Sales Rule, 68
FR 4580 (Jan. 29, 2003) at 4628; and Federal Trade Commission,
Telemarketing Sales Rule, 60 FR 43842 (Aug. 23, 1995) at 43855.
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Caller Disclosures
The proposed rule change codifies in Rule 3.23(b) that no Member or
associated person of a Member shall make an outbound telephone call to
any person without disclosing truthfully, promptly and in a clear and
conspicuous manner to the called person the following information: (i)
The identity of the caller and the Member; (ii) the telephone number or
address at which the caller may be contacted; and (iii) that the
purpose of the call is to solicit the purchase of securities or related
services. The proposed rule change also provides that the telephone
number that a caller provides to a person as the number at which the
caller may be contacted may not be a 900 number or any other number for
which charges exceed local or long-distance transmission charges.\19\
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\19\ See proposed Rule 3.23(b); see also FINRA Rule 3230(d)(4).
The proposed rule change is substantially similar to the Federal
Communications Commission's regulations regarding call disclosures.
See 47 CFR 64.1200(d)(4).
---------------------------------------------------------------------------
Exceptions
The proposed rule change adds Rule 3.23(c) to provide that the
prohibition in paragraph (a)(1) \20\ does not apply to outbound
telephone calls by a Member or an associated person of a Member if:
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\20\ The Exchange believes that even if a Member satisfies the
exception in paragraph (c), the Member should still make the caller
disclosures required by paragraph (b) to the called person to ensure
that the called person receives sufficient information regarding the
purpose of the call.
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(1) The Member has received that person's express prior written
consent;
(2) The Member has an established business relationship \21\ with
the person; or
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\21\ An ``established business relationship'' is a relationship
between a Member and a person if (a) the person has made a financial
transaction or has a security position, a money balance, or account
activity with the Member or at a clearing firm that provides
clearing services to the Member within the 18 months immediately
preceding the date of an outbound telephone call; (b) the Member is
the broker-dealer of record for an account of the person within the
18 months immediately preceding the date of an outbound telephone
call; or (c) the person has contacted the Member to inquire about a
product or service offered by the Member within the three months
immediately preceding the date of an outbound telephone call. A
person's established business relationship with a Member does not
extend to the Member's affiliated entities unless the person would
reasonably expect them to be included. Similarly, a person's
established business relationship with a Member's affiliate does not
extend to the Member unless the person would reasonably expect the
Member to be included. The term ``account activity'' includes, but
is not limited to, purchases, sales, interest credits or debits,
charges or credits, dividend payments, transfer activity, securities
receipts or deliveries, and/or journal entries relating to
securities or funds in the possession or control of the Member. The
term ``broker- dealer of record'' refers to the broker or dealer
identified on a customer's account application for accounts held
directly at a mutual fund or variable insurance product issuer. See
proposed Rule 3.23(n)(1), (4), and (12); see also 16 CFR 310.2(o)
and FINRA Rule 3230(m)(1), (4), and (12).
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(3) The person is a broker or dealer.
Member's Firm-Specific Do-Not-Call List
The proposed rule change adds Rule 3.23(d) to provide that each
Member must make and maintain a centralized list of persons who have
informed the Member or any of its associated persons that they do not
wish to receive outbound telephone calls. The proposed term ``outbound
telephone call'' is defined substantially similar to the FTC's
definition of that term.\22\
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\22\ See 16 CFR 310.4(b)(1)(iii)(A) and supra note 15; see also
FINRA Rule 3230(a)(2).
---------------------------------------------------------------------------
Proposed Rule 3.23(d)(2) adopts procedures that Members must
institute to comply with Rule 3.23(a) and (b) prior to engaging in
telemarketing. These procedures must meet the following minimum
standards:
(1) Member must have a written policy for maintaining their firm-
specific do-not-call lists.
(2) Personnel engaged in any aspect of telemarketing must be
informed and trained in the existence and use of the Member's firm-
specific do-not-call list.
(3) If a Member receives a request from a person not to receive
calls from that Member, the Member must record the request and place
the person's name, if provided, and telephone number on its firm-
specific do-not-call list at the time the request is made.\23\
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\23\ Members must honor a person's do-not-call request within a
reasonable time from the date the request is made, which may not
exceed 30 days from the date of the request. If these requests are
recorded or maintained by a party other than the Member on whose
behalf the outbound telephone call is made, the Member on whose
behalf the outbound telephone call is made will still be liable for
any failures to honor the do-not-call request.
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(4) Members or associated persons of Members making an outbound
telephone call must make the caller disclosures set forth in Rule
3.23(b).
(5) In the absence of a specific request by the person to the
contrary, a person's do- not-call request will apply to the Member
making the call, and will not apply to affiliated entities unless the
consumer reasonably would expect them to be included given the
identification of the call and the product being advertised.
(6) A Member making outbound telephone calls must maintain a record
of a person's request not to receive further calls.
Inclusion of this requirement to adopt these procedures will not
create any new obligations on Members, as they are already subject to
identical provisions under Federal Communications Commission (``FCC'')
telemarketing regulations.\24\
---------------------------------------------------------------------------
\24\ See 47 CFR 64.1200(d); see also FINRA Rule 3230(d).
---------------------------------------------------------------------------
[[Page 43889]]
Do-Not-Call Safe Harbors
Proposed Rule 3.23(e) provides for certain exceptions to the
telemarketing restriction set forth in proposed Rule 3.23(a)(3), which
prohibits outbound telephone calls to persons on the FTC's national do-
not-call registry. First, proposed Rule 3.23(e)(1) provides that a
Member or associated person of a Member making outbound telephone calls
will not be liable for violating proposed Rule 3.23(a)(3) if:
(1) The Member has an established business relationship with the
called person; however, a person's request to be placed on the Member's
firm-specific do-not- call list terminates the established business
relationship exception to the national do-not-call registry provision
for that Member even if the person continues to do business with the
Member;
(2) The Member has obtained the person's prior express written
consent, which must be clearly evidenced by a signed, written agreement
(which may be obtained electronically under the E-Sign Act \25\)
between the person and the Member that states that the person agrees to
be contacted by the Member and includes the telephone number to which
the calls may be placed; or
---------------------------------------------------------------------------
\25\ 15 U.S.C. 7001 et seq.
---------------------------------------------------------------------------
(3) The Member or associated person of a Member making the call has
a personal relationship \26\ with the called person.
---------------------------------------------------------------------------
\26\ The term ``personal relationship'' means any family member,
friend, or acquaintance of the person making an outbound telephone
call. See proposed Rule 3.23(n)(18); see also FINRA Rule
3230(m)(18).
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The proposed rule change is substantially similar to the FTC's
provision regarding an exception to the prohibition on making outbound
telephone calls to persons on the FTC's do-not- call registry.\27\ The
FTC provided a discussion of the provision when it was adopted pursuant
to the Prevention Act.\28\
---------------------------------------------------------------------------
\27\ See 16 CFR 310.4(b)(1)(iii)(B); see also FINRA Rule
3230(b).
\28\ See Federal Trade Commission, Telemarketing Sales Rule, 68
FR 4580 (Jan. 29, 2003) at 4628; Federal Trade Commission,
Telemarketing Sales Rule, 60 FR 43842 (Aug. 23, 1995) at 43854.
---------------------------------------------------------------------------
Second, proposed Rule 3.23(e)(2) provides that a Member or
associated person of a Member making outbound telephone calls will not
be liable for violating proposed Rule 3.23(a)(3) if the Member or
associated person of a Member demonstrates that the violation is the
result of an error and that as part of the Member's routine business
practice:
(1) The Member has established and implemented written procedures
to comply with Rule 3.23(a) and (b);
(2) The Member has trained its personnel, and any entity assisting
in its compliance, in the procedures established pursuant to the
preceding clause;
(3) The Member has maintained and recorded a list of telephone
numbers that it may not contact in compliance with Rule 3.23(d); and
(4) The Member uses a process to prevent outbound telephone calls
to any telephone number on the Member's firm-specific do-not-call list
or the national do-not-call registry, employing a version of the
national do-not-call registry obtained from the FTC no more than 31
days prior to the date any call is made, and maintains records
documenting this process.
The proposed rule change is substantially similar to the FTC's safe
harbor to the prohibition on making outbound telephone calls to persons
on a firm-specific do-not-call list or on the FTC's national do-not-
call registry.\29\ The FTC provided a discussion of the provision when
it was adopted pursuant to the Prevention Act.\30\
---------------------------------------------------------------------------
\29\ See 16 CFR 310.4(b)(3); see also FINRA Rule 3230(c).
\30\ See Federal Trade Commission, Telemarketing Sales Rule, 68
FR 4580 (Jan. 29, 2003) at 4628; and Federal Trade Commission,
Telemarketing Sales Rule, 60 FR 43842 (Aug. 23, 1995) at 43855.
---------------------------------------------------------------------------
Wireless Communications
Proposed Rule 3.23(f) clarifies that the provisions set forth in
Rule 3.23 are applicable to Members and associated persons of Members
making outbound telephone calls to wireless telephone numbers.\31\
---------------------------------------------------------------------------
\31\ See also FINRA Rule 3230(e).
---------------------------------------------------------------------------
Outsourcing Telemarketing
Proposed Rule 3.23(g) states that if a Member uses another entity
to perform telemarketing services on its behalf, the Member remains
responsible for ensuring compliance with Rule 3.23. The proposed rule
change also provides that an entity or person to which a Member
outsources its telemarketing services must be appropriately registered
or licensed, where required.\32\
---------------------------------------------------------------------------
\32\ See also FINRA Rule 3230(f).
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Billing Information
Proposed Rule 3.23(h) provides that, for any telemarketing
transaction, no Member or associated person of a Member may submit
billing information \33\ for payment without the express informed
consent of the customer. Proposed Rule 3.23(h) requires that each
Member or associated person of a Member must obtain the express
informed consent of the person to be charged and to be charged using
the identified account.
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\33\ The term ``billing information'' means any data that
enables any person to access a customer's or donor's account, such
as a credit or debit card number, a brokerage, checking, or savings
account number, or a mortgage loan account number. See proposed Rule
3.23(n)(3).
---------------------------------------------------------------------------
If the telemarketing transaction involves pre-acquired account
information \34\ and a free-to-pay conversion \35\ feature, the Member
or associated person of a Member must:
---------------------------------------------------------------------------
\34\ The term ``preacquired account information'' means any
information that enables a Member or associated person of a Member
to cause a charge to be placed against a customer's or donor's
account without obtaining the account number directly from the
customer or donor during the telemarketing transaction pursuant to
which the account will be charged. See proposed Rule 3.23(n)(19).
\35\ The term ``free-to-pay conversion'' means, in an offer or
agreement to sell or provide any goods or services, a provision
under which a customer receives a product or service for free for an
initial period and will incur an obligation to pay for the product
or service if he or she does not take affirmative action to cancel
before the end of that period. See proposed Rule 3.23(n)(13).
---------------------------------------------------------------------------
(1) Obtain from the customer, at a minimum, the last four digits of
the account number to be charged;
(2) Obtain from the customer an express agreement to be charged and
to be charged using the identified account number; and
(3) Make and maintain an audio recording of the entire
telemarketing transaction.
For any other telemarketing transaction involving preacquired
account information, the Member or associated person of a Member must:
(1) Identify the account to be charged with sufficient specificity
for the customer to understand what account will be charged; and
(2) Obtain from the customer an express agreement to be charged and
to be charged using the identified account number.
The proposed rule change is substantially similar to the FTC's
provision regarding the submission of billing information.\36\ The FTC
provided a discussion of the provision when it was adopted pursuant to
the Prevention Act.\37\
---------------------------------------------------------------------------
\36\ See 16 CFR 310.4(a)(7); see also FINRA Rule 3230(i).
\37\ See Federal Trade Commission, Telemarketing Sales Rule, 68
FR 4580 (Jan. 29, 2003) at 4616.
---------------------------------------------------------------------------
Caller Identification Information
Proposed Rule 3.23(i) provides that Members that engage in
telemarketing must transmit caller identification information \38\ and
are explicitly prohibited from blocking caller identification
information. The
[[Page 43890]]
telephone number provided must permit any person to make a do-not-call
request during normal business hours. These provisions are similar to
the caller identification provision in the FTC rules.\39\ Inclusion of
these caller identification provisions in this proposed rule change
will not create any new obligations on Members, as they are already
subject to identical provisions under FCC telemarketing
regulations.\40\
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\38\ Caller identification information includes the telephone
number and, when made available by the Member's telephone carrier,
the name of the Member.
\39\ See 16 CFR 310.4(a)(8); see also FINRA Rule 3230(g).
\40\ See 47 CFR 64.1601(e).
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Unencrypted Consumer Account Numbers
Proposed Rule 3.23(j) prohibits a Member or associated person of a
Member from disclosing or receiving, for consideration, unencrypted
consumer account numbers for use in telemarketing. The proposed rule
change is substantially similar to the FTC's provision regarding
unencrypted consumer account numbers.\41\ The FTC provided a discussion
of the provision when it was adopted pursuant to the Prevention
Act.\42\ Additionally, the proposed rule change defines ``unencrypted''
as not only complete, visible account numbers, whether provided in
lists or singly, but also encrypted information with a key to its
decryption. The proposed definition is substantially similar to the
view taken by the FTC.\43\
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\41\ See 16 CFR 310.4(a)(6); see also FINRA Rule 3230(h).
\42\ See Federal Trade Commission, Telemarketing Sales Rule, 68
FR 4580 (Jan. 29, 2003) at 4615.
\43\ See id. at 4616.
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Abandoned Calls
Proposed Rule 3.23(k) prohibits a Member or associated person of a
Member from abandoning \44\ any outbound telephone call. The abandoned
calls prohibition is subject to a ``safe harbor'' under proposed Rule
3.23(k)(2) that requires a Member or associated person of a Member:
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\44\ An outbound telephone call is ``abandoned'' if the called
person answers it and the call is not connected to a Member or
associated person of a Member within two seconds of the called
person's completed greeting.
---------------------------------------------------------------------------
(1) To employ technology that ensures abandonment of no more than
three percent of all calls answered by a person, measured over the
duration of a single calling campaign, if less than 30 days, or
separately over each successive 30-day period or portion thereof that
the campaign continues;
(2) For each outbound telephone call placed, to allow the telephone
to ring for at least 15 seconds or four rings before disconnecting an
unanswered call;
(3) Whenever a Member or associated person of a Member is not
available to speak with the person answering the outbound telephone
call within two seconds after the person's completed greeting, promptly
to play a prerecorded message stating the name and telephone number of
the Member or associated person of a Member on whose behalf the call
was placed; and
(4) To maintain records documenting compliance with the ``safe
harbor.''
The proposed rule change is substantially similar to the FTC's
provisions regarding abandoned calls.\45\ The FTC provided a discussion
of the provisions when they are adopted pursuant to the Prevention
Act.\46\
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\45\ See 16 CFR 310.4(b)(1)(iv) and (b)(4); see also FINRA Rule
3230(j).
\46\ See Federal Trade Commission, Telemarketing Sales Rule, 68
FR 4580 (Jan. 29, 2003) at 4641.
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Prerecorded Messages
Proposed Rule 3.23(l) prohibits a Member or associated person of a
Member from initiating any outbound telephone call that delivers a
prerecorded message without a person's express written agreement \47\
to receive such calls. The proposed rule change also requires that all
prerecorded outbound telephone calls provide specified opt-out
mechanisms so that a person can opt out of future calls. The
prohibition does not apply to a prerecorded message permitted for
compliance with the ``safe harbor'' for abandoned calls under proposed
Rule 3.23(k)(2). The proposed rule change is substantially similar to
the FTC's provisions regarding prerecorded messages.\48\ The FTC
provided a discussion of the provisions when they were adopted pursuant
to the Prevention Act.\49\
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\47\ The express written agreement must: (a) Have been obtained
only after a clear and conspicuous disclosure that the purpose of
the agreement is to authorize the Member to place prerecorded calls
to such person; (b) have been obtained without requiring, directly
or indirectly, that the agreement be executed as a condition of
purchasing any good or service; (c) evidence the willingness of the
called person to receive calls that deliver prerecorded messages by
or on behalf of the Member; and (d) include the person's telephone
number and signature (which may be obtained electronically under the
E-Sign Act).
\48\ See 16 CFR 310.4(b)(1)(v); see also FINRA Rule 3230(k).
\49\ See Federal Trade Commission, Telemarketing Sales Rule, 73
FR 51164 (Aug. 29, 2008) at 51165.
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Credit Card Laundering
Proposed Rule 3.23(m) prohibits credit card laundering, the
practice of depositing into the credit card system \50\ a sales draft
that is not the result of a credit card transaction between the
cardholder \51\ and the Member. Except as expressly permitted, the
proposed rule change prohibits a Member or associated person of a
Member from:
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\50\ The term ``credit card system'' means any method or
procedure used to process credit card transactions involving credit
cards issued or licensed by the operator of that system. The term
``credit card'' means any card, plate, coupon book, or other credit
device existing for the purpose of obtaining money, property, labor,
or services on credit. The term ``credit'' means the right granted
by a creditor to a debtor to defer payment of debt or to incur debt
and defer its payment. See proposed Rule 3.23(n)(7), (8), and (10).
\51\ The term ``cardholder'' means a person to whom a credit
card is issued or who is authorized to use a credit card on behalf
of or in addition to the person to whom the credit card is issued.
See proposed Rule 3.23(n)(6).
---------------------------------------------------------------------------
(1) Presenting to or depositing into the credit card system for
payment, a credit card sales draft \52\ generated by a telemarketing
transaction that is not the result of a telemarketing credit card
transaction between the cardholder and the Member;
---------------------------------------------------------------------------
\52\ The term ``credit card sales draft'' means any record or
evidence of a credit card transaction. See proposed Rule 3.23(n)(9).
---------------------------------------------------------------------------
(2) Employing, soliciting, or otherwise causing a merchant,\53\ or
an employee, representative or agent of the merchant to present to or
to deposit into the credit card system for payment, a credit card sales
draft generated by a telemarketing transaction that is not the result
of a telemarketing credit card transaction between the cardholder and
the Member; or
---------------------------------------------------------------------------
\53\ The term ``merchant'' means a person who is authorized
under a written contract with an acquirer to honor or accept credit
cards, or to transmit or process for payment credit card payments,
for the purchase of goods or services or a charitable contribution.
The term ``acquirer'' means a business organization, financial
institution, or an agent of a business organization or financial
institution that has authority from an organization that operates or
licenses a credit card system to authorize merchants to accept,
transmit, or process payment by credit card through the credit card
system for money, goods or services, or anything else of value. See
proposed Rule 3.23(n)(2) and (14).
---------------------------------------------------------------------------
(3) Obtaining access to the credit card system through the use of a
business relationship or an affiliation with a merchant, when such
access is not authorized by the merchant agreement \54\ or the
applicable credit card system.
---------------------------------------------------------------------------
\54\ The term ``merchant agreement'' means a written contract
between a merchant and an acquirer to honor or accept credit cards,
or to transmit or process for payment credit card payments, for the
purchase of goods or services or a charitable contribution. See
proposed Rule 3.23(n)(15).
---------------------------------------------------------------------------
The proposed rule change is substantially similar to the FTC's
provision regarding credit card laundering.\55\ The FTC provided a
discussion of the provisions when they
[[Page 43891]]
were adopted pursuant to the Prevention Act.\56\
---------------------------------------------------------------------------
\55\ See 16 CFR 310.3(c); see also FINRA Rule 3230(l).
\56\ See Federal Trade Commission, Telemarketing Sales Rule, 60
FR 43842 (Aug. 23, 1995) at 43852.
---------------------------------------------------------------------------
Definitions
Proposed Rule 3.23(n) adopts the following definitions, which are
substantially similar to the FTC's definitions of these terms:
``acquirer,'' ``billing information,'' ``caller identification
service,'' ``cardholder,'' ``charitable contribution,'' ``credit,''
``credit card,'' ``credit card sales draft,'' ``credit card system,''
``customer,'' ``donor,'' ``established business relationship,'' ``free-
to-pay conversion,'' ``merchant,'' ``merchant agreement,'' ``outbound
telephone call,'' ``person,'' ``pre-acquired account information,''
``telemarketer,'' and ``telemarketing.'' \57\ The FTC provided a
discussion of each definition when they were adopted pursuant to the
Prevention Act.\58\
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\57\ See proposed Rule 3.23(n)(2), (3), (5), (6), (7), (8), (9),
(10), (11), (12), (13), (14), (15), (16), (17), (19), (20), and
(21); and 16 CFR 310.2(a), (c), (d), (e), (f), (h), (i), (j), (k),
(l), (n), (o), (p), (s), (t), (v), (w), (x), (cc), and (dd); see
also FINRA Rule 3230(m)(2), (3), (5), (6), (7), (8), (9), (10),
(11), (12), (13), (14), (15), (16), (17), (19), and (20). The
proposed rule change also adopts definitions of ``account
activity,'' ``broker-dealer of record,'' and ``personal
relationship'' that are substantially similar FINRA's definitions of
these terms. See proposed Rule 3.23(n)(1), (4), and (18) and FINRA
Rule 3230(m)(1), (4), and (18); see also 47 CFR 64.1200(f)(14)
(FCC's definition of ``personal relationship'').
\58\ See Federal Trade Commission, Telemarketing Sales Rule, 60
FR 43842 (Aug. 23, 1995) at 43843; and Federal Trade Commission,
Telemarketing Sales Rule, 68 FR 4580 (Jan. 29, 2003) at 4587.
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State and Federal Laws
Proposed Rule 3.23, Interpretation and Policy .01 \59\ reminds
Members and associated persons of Members that engage in telemarketing
that they also are subject to the requirements of relevant state and
federal laws and rules, including the Prevention Act, the Telephone
Consumer Protection Act of 1991,\60\ and the rules of the FCC relating
to telemarketing practices and the rights of telephone consumers.\61\
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\59\ See also FINRA Rule 3230, Supplementary Material .01,
Compliance with Other Requirements.
\60\ See 47 U.S.C. 227.
\61\ See 47 CFR 64.1200.
---------------------------------------------------------------------------
Announcement in Regulatory Circular
The Exchange will announce the implementation date of the proposed
rule change in a Regulatory Notice to be published no later than 90
days following the effective date. The implementation date will be no
later than 180 days following the effective date.
2. Statutory Basis
The Exchange believes that the proposed rule change is consistent
with the Act and the rules and regulations thereunder applicable to the
Exchange and, in particular, the requirements of Section 6(b) of the
Act.\62\ Specifically, the Exchange believes the proposed rule change
is consistent with the Section 6(b)(5) \63\ requirements that the rules
of an exchange be designed to promote just and equitable principles of
trade, to prevent fraudulent and manipulative acts, to remove
impediments to and to perfect the mechanism for a free and open market
and a national market system, and, in general, to protect investors and
the public interest. In particular, the proposed rule change will
prevent fraudulent and manipulative acts and protect investors and the
public interest by continuing to prohibit Members from engaging in
deceptive and other abusive telemarketing acts or practices.
Additionally, the proposed rule change removes impediments to and
perfects the mechanism for a free and open market and a national market
system, because it provides consistency among telemarketing rules of
national securities exchanges and FINRA, therefore making it easier for
investors to comply with these rules.
---------------------------------------------------------------------------
\62\ 15 U.S.C. 78f(b).
\63\ 15 U.S.C. 78f(b)(5).
---------------------------------------------------------------------------
B. Self-Regulatory Organization's Statement on Burden on Competition
The Exchange does not believe that the proposed rule change imposes
any burden on competition.
C. Self-Regulatory Organization's Statement on Comments on the Proposed
Rule Change Received From Members, Participants or Others
The Exchange has neither solicited nor received written comments on
the proposed rule change.
III. Date of Effectiveness of the Proposed Rule Changes and Timing for
Commission Action
Because the foregoing proposed rule change does not: (i)
Significantly affect the protection of investors or the public
interest; (ii) impose any significant burden on competition; and (iii)
become operative for 30 days from the date on which it was filed, or
such shorter time as the Commission may designate, it has become
effective pursuant to Section 19(b)(3)(A) of the Act \64\ and Rule 19b-
4(f)(6)(iii) thereunder.\65\
---------------------------------------------------------------------------
\64\ 15 U.S.C. 78s(b)(3)(A).
\65\ 17 CFR 240.19b-4(f)(6).
---------------------------------------------------------------------------
For the foregoing reasons, this rule filing qualifies as a ``non-
controversial'' rule change under Rule 19b-4(f)(6), which renders the
proposed rule change effective upon filing with the Commission. The
Exchange has requested that the Commission waive the 30-day operative
delay period after which a proposed rule change under Rule 19b-4(f)(6)
becomes effective. The Commission believes that waiving the 30-day
operative delay is consistent with the protection of investors and the
public interest because such waiver will afford Exchange members the
benefit of the proposal--the prohibition of deceptive and other abusive
telemarketing acts or practices--without unnecessary delay. Such waiver
will also allow the Exchange to comply with the Commission's directive
and implement uniform telemarketing rules across self-regulatory
organizations, creating consistency among these rules for investors, as
soon as possible. For these reasons, the Commission designates the
proposed rule change as operative under upon filing.\66\
---------------------------------------------------------------------------
\66\ For purposes only of waiving the 30-day operative delay,
the Commission has considered the proposed rule's impact on
efficiency, competition, and capital formation. See 15 U.S.C.
78c(f).
---------------------------------------------------------------------------
At any time within 60 days of the filing of the proposed rule
change, the Commission summarily may temporarily suspend such rule
change if it appears to the Commission that such action is necessary or
appropriate in the public interest, for the protection of investors, or
otherwise in furtherance of the purposes of the Act.
IV. Solicitation of Comments
Interested persons are invited to submit written data, views and
arguments concerning the foregoing, including whether the proposal is
consistent with the Act. Comments may be submitted by any of the
following methods:
Electronic Comments
Use the Commission's Internet comment form (https://www.sec.gov/rules/sro.shtml); or
Send an email to rule-comments@sec.gov. Please include
File No. SR-BYX-2012-014 on the subject line.
Paper Comments
Send paper comments in triplicate to Elizabeth M. Murphy,
Secretary, Securities and Exchange Commission, 100 F Street NE.,
Washington, DC 20549-1090.
All submissions should refer to File No. SR-BYX-2012-014. This file
number
[[Page 43892]]
should be included on the subject line if email is used. To help the
Commission process and review your comments more efficiently, please
use only one method. The Commission will post all comments on the
Commission's Internet Web site (https://www.sec.gov/rules/sro.shtml).
Copies of the submission, all subsequent amendments, all written
statements with respect to the proposed rule change that are filed with
the Commission, and all written communications relating to the proposed
rule change between the Commission and any person, other than those
that may be withheld from the public in accordance with the provisions
of 5 U.S.C. 552, will be available for Web site viewing and printing in
the Commission's Public Reference Room, 100 F Street NE., Washington,
DC 20549, on official business days between the hours of 10:00 a.m. and
3:00 p.m. Copies of such filing also will be available for inspection
and copying at the principal office of the Exchange. All comments
received will be posted without change; the Commission does not edit
personal identifying information from submissions. You should submit
only information that you wish to make available publicly. All
submissions should refer to File No. SR-BYX-2012-014 and should be
submitted on or before August 16, 2012.
For the Commission, by the Division of Trading and Markets,
pursuant to delegated authority.\67\
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\67\ 17 CFR 200.30-3(a)(12).
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Kevin M. O'Neill,
Deputy Secretary.
[FR Doc. 2012-18217 Filed 7-25-12; 8:45 am]
BILLING CODE 8011-01-P