Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 24920-24921 [2011-10790]
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Federal Register / Vol. 76, No. 85 / Tuesday, May 3, 2011 / Notices
proposed collection of information,
including the validity of the
methodology and assumptions used;
• Enhance the quality, utility and
clarity of the information to be
collected; and
• Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
Form
other forms of information technology,
e.g., permitting electronic submissions
of responses.
III. Current Actions: The Department
of Labor seeks the approval for the
extension of this currently-approved
information collection in order to carry
out its responsibility to administer the
Black Lung Benefits Act.
Agency: Office of Workers’
Compensation Programs.
Type of Review: Extension.
Time to complete
Title: Representative Payee Report
(CM–623), Representative Payee Report,
Short Form (CM–623S) and Physician’s/
Medical Officer’s Statement (CM–787).
OMB Number: 1240–0020.
Agency Number: CM–623, CM–623S
and CM–787.
Affected Public: Individuals or
households, Business or other for-profit
and Not-for-profit institutions.
Number of
respondents
Frequency of response
Number of
responses
Hours burden
CM–623 .........................................
CM–623S ......................................
CM–787 .........................................
90
10
15
Annually ...............................
Annually ...............................
Once .....................................
900
100
1,100
900
100
1,100
1,350
17
275
Totals .....................................
............................
..............................................
2,100
2,100
1,642
Total Respondents: 2,100.
Total Annual Responses: 2,100.
Average Time per Response: 46.9
minutes.
Estimated Total Burden Hours: 1,642.
Frequency: On occasion.
Total Burden Cost (capital/startup):
$0.
Total Burden Cost (operating/
maintenance): $0.
Comments submitted in response to
this notice will be summarized and/or
included in the request for Office of
Management and Budget approval of the
information collection request; they will
also become a matter of public record.
Dated: April 27, 2011.
Vincent Alvarez,
Agency Clearance Officer, Office of Workers’
Compensation Programs, U.S. Department of
Labor.
[FR Doc. 2011–10611 Filed 5–2–11; 8:45 am]
BILLING CODE 4510–CK–P
NATIONAL ARCHIVES AND RECORDS
ADMINISTRATION
Agency Information Collection
Activities: Proposed Collection;
Comment Request; Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
National Archives and Records
Administration.
ACTION: Notice and request for
comments.
srobinson on DSKHWCL6B1PROD with NOTICES
AGENCY:
As part of a Federal
Government-wide effort to streamline
the process to seek feedback from the
public on service delivery, we are
seeking comment on the development of
the following proposed Generic
Information Collection Request (Generic
ICR): ‘‘Generic Clearance for the
SUMMARY:
VerDate Mar<15>2010
20:39 May 02, 2011
Jkt 223001
Collection of Qualitative Feedback on
Agency Service Delivery’’ for approval
under the Paperwork Reduction Act
(PRA) (44 U.S.C. 3501 et seq.). This
notice announces our intent to submit
this collection to OMB for approval and
solicits comments on specific aspects
for the proposed information collection.
DATES: Consideration will be given to all
comments received by July 5, 2011.
ADDRESSES: Submit comments by one of
the following methods:
• E-mail: tamee.fechhelm@nara.gov.
• Fax: (301) 713–7409.
Comments submitted in response to
this notice may be made available to the
public through relevant Web sites. For
this reason, please do not include in
your comments information of a
confidential nature, such as sensitive
personal information or proprietary
information. If you send an e-mail
comment, your e-mail address will be
automatically captured and included as
part of the comment that is placed in the
public docket and made available on the
Internet. Please note that responses to
this public comment request containing
any routine notice about the
confidentiality of the communication
will be treated as public comments that
may be made available to the public
notwithstanding the inclusion of the
routine notice.
FOR FURTHER INFORMATION CONTACT:
Requests for additional information or
copies of the proposed information
collection and supporting statement
should be directed to Tamee Fechhelm
at telephone number 301–713–1694, or
fax number 301–713–7409.
SUPPLEMENTARY INFORMATION: Title:
Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.
PO 00000
Frm 00073
Fmt 4703
Sfmt 4703
Abstract: The proposed information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative and
actionable communications between the
Agency and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
E:\FR\FM\03MYN1.SGM
03MYN1
srobinson on DSKHWCL6B1PROD with NOTICES
Federal Register / Vol. 76, No. 85 / Tuesday, May 3, 2011 / Notices
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
VerDate Mar<15>2010
20:39 May 02, 2011
Jkt 223001
and other matters that are commonly
considered private.
Current Actions: New collection of
information.
Type of Review: New Collection.
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Estimated Number of Respondents:
25,000.
Below we provide projected average
estimates for the next three years:
Average Expected Annual Number of
activities: 20.
Average Number of Respondents per
Activity: 1,250.
Annual Responses: 1.
Frequency of Response: Once per
request.
Average Minutes per Response: 30.
Burden Hours: 12,500.
Request for Comments: Comments
submitted in response to this notice will
be summarized and/or included in the
request for OMB approval. Comments
are invited on: (a) Whether the
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
collection of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) estimates of capital or start-up
costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install and use technology and
systems for the purpose of collecting,
validating and verifying information,
processing and maintaining
information, and disclosing and
providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information.
All written comments will be
available for public inspection at
Regulations.gov.
An agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
PO 00000
Frm 00074
Fmt 4703
Sfmt 4703
24921
unless it displays a currently valid
Office of Management and Budget
control number.
Dated: April 22, 2011.
Michael L. Wash,
Assistant Archivist for Information Services.
[FR Doc. 2011–10790 Filed 5–2–11; 8:45 am]
BILLING CODE P
NATIONAL CREDIT UNION
ADMINISTRATION
Sunshine Act; Meeting; Notice of a
Matter To Be Added to the Agenda for
Consideration at an Agency Meeting
2 p.m., Thursday, May
4, 2011.
PLACE: Board Room, 7th Floor, Room
7047, 1775 Duke Street, Alexandria, VA
22314–3428.
STATUS: Closed.
MATTERS TO BE ADDED: 2. Consideration
of Supervisory Activity. Closed
pursuant to exemptions (8), (9)(A)(ii)
and 9(B).
FOR FURTHER INFORMATION CONTACT:
Mary Rupp, Secretary of the Board,
Telephone: 703–518–6304.
TIME AND DATE:
Mary Rupp,
Board Secretary.
[FR Doc. 2011–10848 Filed 4–29–11; 11:15 am]
BILLING CODE 7535–01–P
NATIONAL SCIENCE FOUNDATION
Proposal Review Panel for Chemistry;
Notice of Meeting
In accordance with the Federal
Advisory Committee Act (Pub. L. 92–
463, as amended), the National Science
Foundation announces the following
meeting:
Name: Proposal Review Panel for
Chemistry, #1191.
Date and Time: May 12, 2011, 8:30 a.m.–
5 p.m.; May 13, 2011, 8:30 a.m.–2 p.m.
Place: Center for Chemistry at the SpaceTime Limit, University of California, Irvine.
Type of Meeting: Part-open.
Contact Person: Robert Kuczkowski,
Program Director, Chemistry Centers
Program, Division of Chemistry, Room 1055,
National Science Foundation, 4201 Wilson
Boulevard, Arlington, VA 22230, (703) 292–
4454.
Purpose of Meeting: To conduct an in
depth evaluation of performance, to assess
progress towards goals, and to provide
recommendations.
Agenda
Thursday, May 12, 2011
8:30 a.m.–10 a.m. Open—Welcome, CCI
presentations
E:\FR\FM\03MYN1.SGM
03MYN1
]]>Agencies
[Federal Register Volume 76, Number 85 (Tuesday, May 3, 2011)]
[Notices]
[Pages 24920-24921]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2011-10790]
=======================================================================
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NATIONAL ARCHIVES AND RECORDS ADMINISTRATION
Agency Information Collection Activities: Proposed Collection;
Comment Request; Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery
AGENCY: National Archives and Records Administration.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: As part of a Federal Government-wide effort to streamline the
process to seek feedback from the public on service delivery, we are
seeking comment on the development of the following proposed Generic
Information Collection Request (Generic ICR): ``Generic Clearance for
the Collection of Qualitative Feedback on Agency Service Delivery'' for
approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et
seq.). This notice announces our intent to submit this collection to
OMB for approval and solicits comments on specific aspects for the
proposed information collection.
DATES: Consideration will be given to all comments received by July 5,
2011.
ADDRESSES: Submit comments by one of the following methods:
E-mail: tamee.fechhelm@nara.gov.
Fax: (301) 713-7409.
Comments submitted in response to this notice may be made available
to the public through relevant Web sites. For this reason, please do
not include in your comments information of a confidential nature, such
as sensitive personal information or proprietary information. If you
send an e-mail comment, your e-mail address will be automatically
captured and included as part of the comment that is placed in the
public docket and made available on the Internet. Please note that
responses to this public comment request containing any routine notice
about the confidentiality of the communication will be treated as
public comments that may be made available to the public
notwithstanding the inclusion of the routine notice.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of the proposed information collection and supporting statement
should be directed to Tamee Fechhelm at telephone number 301-713-1694,
or fax number 301-713-7409.
SUPPLEMENTARY INFORMATION: Title: Generic Clearance for the Collection
of Qualitative Feedback on Agency Service Delivery.
Abstract: The proposed information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback we
mean information that provides useful insights on perceptions and
opinions, but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative and
actionable communications between the Agency and its customers and
stakeholders. It will also allow feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
[[Page 24921]]
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Current Actions: New collection of information.
Type of Review: New Collection.
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Estimated Number of Respondents: 25,000.
Below we provide projected average estimates for the next three
years:
Average Expected Annual Number of activities: 20.
Average Number of Respondents per Activity: 1,250.
Annual Responses: 1.
Frequency of Response: Once per request.
Average Minutes per Response: 30.
Burden Hours: 12,500.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on: (a) Whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information shall have practical utility; (b) the
accuracy of the agency's estimate of the burden of the collection of
information; (c) ways to enhance the quality, utility, and clarity of
the information to be collected; (d) ways to minimize the burden of the
collection of information on respondents, including through the use of
automated collection techniques or other forms of information
technology; and (e) estimates of capital or start-up costs and costs of
operation, maintenance, and purchase of services to provide
information. Burden means the total time, effort, or financial
resources expended by persons to generate, maintain, retain, disclose
or provide information to or for a Federal agency. This includes the
time needed to review instructions; to develop, acquire, install and
use technology and systems for the purpose of collecting, validating
and verifying information, processing and maintaining information, and
disclosing and providing information; to train personnel and to be able
to respond to a collection of information, to search data sources, to
complete and review the collection of information; and to transmit or
otherwise disclose the information.
All written comments will be available for public inspection at
Regulations.gov.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Dated: April 22, 2011.
Michael L. Wash,
Assistant Archivist for Information Services.
[FR Doc. 2011-10790 Filed 5-2-11; 8:45 am]
BILLING CODE P
