Submission for OMB Review; Comment Request, 41869-41870 [2010-17293]

Download as PDF 41869 Federal Register / Vol. 75, No. 137 / Monday, July 19, 2010 / Notices data collection of user information for the Black Lung Program, which has been ongoing with OMB approval since 2004. The purpose of the Black Lung Clinic Program is to improve the health status of coal workers by providing services to minimize the effects of respiratory and pulmonary impairments of coal miners, treatment procedures required in the management of problems associated with black lung disease which improves the quality of life of the miner and reduces economic costs associated with morbidity and mortality arising from pulmonary diseases. The purpose of collecting this data is to provide HRSA with information on how well each grantee is meeting the needs of active and retired miners in the funded communities. Data from the annual report will provide quantitative information about the programs, specifically: (a) The characteristics of the patients they serve (gender, age, disability level, occupation type); (b) the characteristics of services provided (medical encounters, nonmedical encounters, benefits counseling, or outreach); and (c) the number of patients served. The annual report will be updated to include a qualitative measure on the percent of patients that show improvement in pulmonary function. This assessment will provide data useful to the program and will enable HRSA to provide data required by Congress under the Government Performance and Results Act of 1993. It will also ensure that funds are being effectively used to provide services to meet the needs of the target population. The annual estimate of burden is as follows: Instrument Number of respondents Responses per respondent Total responses Hours per response Total burden hours Database .............................................................................. 15 1 1 10 150 E-mail comments to paperwork@hrsa. gov or mail the HRSA Reports Clearance Officer, Room 10–33, Parklawn Building, 5600 Fishers Lane, Rockville, MD 20857. Written comments should be received within 60 days of this notice. Dated: July 13, 2010. Sahira Rafiullah, Director, Division of Policy and Information Coordination. [FR Doc. 2010–17527 Filed 7–16–10; 8:45 am] BILLING CODE 4165–15–P DEPARTMENT OF HEALTH AND HUMAN SERVICES Administration for Children and Families Submission for OMB Review; Comment Request Title: Data Collection Plan for the Customer Satisfaction Evaluation of Child Welfare Information Gateway. OMB No.: 0970–0303. Description: The National Clearinghouse on Child Abuse and Neglect Information (NCCAN) and the National Adoption Information Clearinghouse (NAIC) received OMB approval to collect data for a customer satisfaction evaluation under OMB control number 0970–0303. On June 20, 2006, NCCAN and NAIC were consolidated into Child Welfare Information Gateway (Information Gateway). The proposed information collection activities include revisions to the Customer Satisfaction Evaluation approved under OMB control number 0970–0303 to reflect current information needs for providing innovative and useful products and services. Child Welfare Information Gateway is a service of the Children’s Bureau, a component within the Administration for Children and Families, and Information Gateway is dedicated to the mission of connecting professionals and concerned citizens to information on programs, research, legislation, and statistics regarding the safety, permanency, and well-being of children and families. Information Gateway’s main functions are identifying information needs, locating and acquiring information, creating information, organizing and storing information, disseminating information, and facilitating information exchange among professionals and concerned citizens. A number of vehicles are employed to accomplish these activities, including, but not limited to, website hosting, discussions with customers (e.g. phone, live chat, etc.), and dissemination of publications (both print and electronic). The Customer Satisfaction Evaluation was initiated in response to Executive Order 12862 issued on September 11, 1993. The Order calls for putting customers first and striving for a customer-driven government that matches or exceeds the best service available in the private sector. To that end, Information Gateway’s evaluation is designed to better understand the kind and quality of services customers want, as well as customers’ level of satisfaction with existing services. The proposed data collection activities for the evaluation include customer satisfaction surveys, customer comment cards, selected publication surveys, and focus groups. Respondents: Child Welfare Information Gateway customers. ANNUAL BURDEN ESTIMATES Number of respondents Number of responses per respondent Average burden hours per response Total burden hours Affected public Customer Survey ............................. jlentini on DSKJ8SOYB1PROD with NOTICES Instrument Individuals/Households .................... Private Sector .................................. State, Local, or Tribal Governments 846 182 187 1 1 1 0.078 0.078 0.078 66 14 15 Individuals/Households .................... Private Sector .................................. State, Local, or Tribal Governments Individuals/Households .................... Private Sector .................................. 86 19 19 300 65 1 1 1 1 1 0.052 0.052 0.052 0.014 0.014 4 1 1 4 1 (Web site, E-mail, Print, Live Chat, and Phone). Publication Survey ........................... Comment Card ................................. VerDate Mar<15>2010 16:24 Jul 16, 2010 Jkt 220001 PO 00000 Frm 00077 Fmt 4703 Sfmt 4703 E:\FR\FM\19JYN1.SGM 19JYN1 41870 Federal Register / Vol. 75, No. 137 / Monday, July 19, 2010 / Notices ANNUAL BURDEN ESTIMATES—Continued Number of respondents Number of responses per respondent Average burden hours per response Total burden hours Instrument Affected public (General Web and Conference versions). Online Tool/Web Section Survey ..... State, Local, or Tribal Governments 66 1 0.014 1 Focus Individuals/Households .................... Private Sector .................................. State, Local, or Tribal Governments Private Sector .................................. Federal Government ....................... Private Sector .................................. State, Local, or Tribal Governments Private Sector .................................. 229 30 28 597.5 1,049.5 12 12 12 1 1 1 1 1 1 1 1 0.052 0.052 0.052 0.052 0.052 1.0 1.0 1.0 12 2 1 31 55 12 12 12 Information State, Local, or Tribal Governments Individuals/Households .................... 12 2,730 1 1 1.0 0.014 12 38 Private Sector .................................. State, Local,or Tribal Governments 608.4 561.6 1 1 0.014 0.014 9 8 Webinar Feedback Survey .............. General Focus Group Guide ........... User Needs Assessment Group Guide. Customer Services Questions. Total Estimated Annual Burden Hours: 311. Additional Information: Copies of the proposed collection may be obtained by writing to the Administration for Children and Families, Office of Administration, Office of Information Services, 370 L’Enfant Promenade, SW., Washington, DC 20447, Attn: ACF Reports Clearance Officer. All requests should be identified by the title of the information collection. E-mail address: infocollection@acf.hhs.gov. OMB Comment: OMB is required to make a decision concerning the collection of information between 30 and 60 days after publication of this document in the Federal Register. Therefore, a comment is best assured of having its full effect if OMB receives it within 30 days of publication. Written comments and recommendations for the proposed information collection should be sent directly to the following: Office of Management and Budget, Paperwork Reduction Project, Fax: 202–395–7285, E-mail: OIRA_SUBMISSION@OMB.EOP. GOV, Attn: Desk Officer for the Administration for Children and Families. jlentini on DSKJ8SOYB1PROD with NOTICES Dated: July 6, 2010. Robert Sargis, Reports Clearance Officer. [FR Doc. 2010–17293 Filed 7–16–10; 8:45 am] BILLING CODE 4184–01–M VerDate Mar<15>2010 16:24 Jul 16, 2010 Jkt 220001 DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health Proposed Collection; Comment Request; National Institute of Diabetes and Digestive and Kidney Diseases Information Clearinghouses Customer Satisfaction Survey SUMMARY: In compliance with the requirement of Section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995 to provide opportunity for public comment on proposed data collection projects, the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK), the National Institutes of Health (NIH), is giving public notice that the agency proposes to request reinstatement of an information collection activity for which approval expired on February 28, 2010. Proposed Collection: Title: NIDDK Information Clearinghouses Customer Satisfaction Survey. Type of Information Requested: Reinstatement, with change, of a previously approved collection for which approval has expired. The OMB control number 0925–0480 expired on February 28, 2010. Need and Use of Information Collection: NIDDK is conducting a survey to assess the efficiency and effectiveness of services provided by NIDDK’s three clearinghouses: The National Diabetes Information Clearinghouse (NDIC); the National Digestive Diseases Information Clearinghouse (NDDIC); and the National Kidney and Urologic Diseases Information Clearinghouse (NKUDIC). The survey responds to Executive Order 12821, ‘‘Setting Customer Service Standards,’’ which requires agencies and departments to identify and survey their ‘‘customers to determine the kind and PO 00000 Frm 00078 Fmt 4703 Sfmt 4703 quality of service they want and their level of satisfaction with existing services.’’ Frequency of Response: On occasion. Affected Public: Individuals or households; business and for profit organizations; not-for-profit agencies. Type of Respondents: Physicians, health care professionals, patients, family and friends of patients. The annual reporting burden is as follows: Estimated number of respondents: 7,079; estimated number of responses per respondent: 1; estimated average burden hours per response: 0.025; and estimated total annual burden hours requested: 177. The annualized cost to respondents is estimated at $3,793.00. There are no capital costs to report. There are no operating or maintenance costs to report. Request for Comments: Written comments and/or suggestions from the public and affected agencies are invited on one or more of the following points: (1) Whether the proposed collection of information is necessary for the proper performance of the function of the agency, including whether the information will have practical utility; (2) The accuracy of the agency’s estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond, including the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. FOR FURTHER INFORMATION CONTACT: To request more information on the E:\FR\FM\19JYN1.SGM 19JYN1

Agencies

[Federal Register Volume 75, Number 137 (Monday, July 19, 2010)]
[Notices]
[Pages 41869-41870]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2010-17293]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Administration for Children and Families


Submission for OMB Review; Comment Request

    Title: Data Collection Plan for the Customer Satisfaction 
Evaluation of Child Welfare Information Gateway.
    OMB No.: 0970-0303.
    Description: The National Clearinghouse on Child Abuse and Neglect 
Information (NCCAN) and the National Adoption Information Clearinghouse 
(NAIC) received OMB approval to collect data for a customer 
satisfaction evaluation under OMB control number 0970-0303. On June 20, 
2006, NCCAN and NAIC were consolidated into Child Welfare Information 
Gateway (Information Gateway).
    The proposed information collection activities include revisions to 
the Customer Satisfaction Evaluation approved under OMB control number 
0970-0303 to reflect current information needs for providing innovative 
and useful products and services.
    Child Welfare Information Gateway is a service of the Children's 
Bureau, a component within the Administration for Children and 
Families, and Information Gateway is dedicated to the mission of 
connecting professionals and concerned citizens to information on 
programs, research, legislation, and statistics regarding the safety, 
permanency, and well-being of children and families.
    Information Gateway's main functions are identifying information 
needs, locating and acquiring information, creating information, 
organizing and storing information, disseminating information, and 
facilitating information exchange among professionals and concerned 
citizens. A number of vehicles are employed to accomplish these 
activities, including, but not limited to, website hosting, discussions 
with customers (e.g. phone, live chat, etc.), and dissemination of 
publications (both print and electronic).
    The Customer Satisfaction Evaluation was initiated in response to 
Executive Order 12862 issued on September 11, 1993. The Order calls for 
putting customers first and striving for a customer-driven government 
that matches or exceeds the best service available in the private 
sector. To that end, Information Gateway's evaluation is designed to 
better understand the kind and quality of services customers want, as 
well as customers' level of satisfaction with existing services. The 
proposed data collection activities for the evaluation include customer 
satisfaction surveys, customer comment cards, selected publication 
surveys, and focus groups.
    Respondents: Child Welfare Information Gateway customers.

                                             Annual Burden Estimates
----------------------------------------------------------------------------------------------------------------
                                                                     Number of        Average
          Instrument             Affected public     Number of     responses per   burden hours    Total burden
                                                    respondents     respondent     per response        hours
----------------------------------------------------------------------------------------------------------------
Customer Survey...............  Individuals/                 846               1           0.078          66
                                 Households.
                                Private Sector..             182               1           0.078          14
(Web site, E-mail, Print, Live  State, Local, or             187               1           0.078          15
 Chat, and Phone).               Tribal
                                 Governments.
Publication Survey............  Individuals/                  86               1           0.052           4
                                 Households.
                                Private Sector..              19               1           0.052           1
                                State, Local, or              19               1           0.052           1
                                 Tribal
                                 Governments.
Comment Card..................  Individuals/                 300               1           0.014           4
                                 Households.
                                Private Sector..              65               1           0.014           1

[[Page 41870]]

 
(General Web and Conference     State, Local, or              66               1           0.014           1
 versions).                      Tribal
                                 Governments.
Online Tool/Web Section Survey  Individuals/                 229               1           0.052          12
                                 Households.
                                Private Sector..              30               1           0.052           2
                                State, Local, or              28               1           0.052           1
                                 Tribal
                                 Governments.
Webinar Feedback Survey.......  Private Sector..           597.5               1           0.052          31
                                 Federal                 1,049.5               1           0.052          55
                                 Government.
General Focus Group Guide.....  Private Sector..              12               1             1.0          12
                                State, Local, or              12               1             1.0          12
                                 Tribal
                                 Governments.
User Needs Assessment Focus     Private Sector..              12               1             1.0          12
 Group Guide.
                                 State, Local,                12               1             1.0          12
                                 or Tribal
                                 Governments.
Customer Services Information   Individuals/               2,730               1           0.014          38
 Questions.                      Households.
                                Private Sector..           608.4               1           0.014           9
                                State, Local,or            561.6               1           0.014           8
                                 Tribal
                                 Governments.
----------------------------------------------------------------------------------------------------------------

    Total Estimated Annual Burden Hours: 311.
    Additional Information:
    Copies of the proposed collection may be obtained by writing to the 
Administration for Children and Families, Office of Administration, 
Office of Information Services, 370 L'Enfant Promenade, SW., 
Washington, DC 20447, Attn: ACF Reports Clearance Officer. All requests 
should be identified by the title of the information collection. E-mail 
address: infocollection@acf.hhs.gov.
    OMB Comment:
    OMB is required to make a decision concerning the collection of 
information between 30 and 60 days after publication of this document 
in the Federal Register. Therefore, a comment is best assured of having 
its full effect if OMB receives it within 30 days of publication. 
Written comments and recommendations for the proposed information 
collection should be sent directly to the following: Office of 
Management and Budget, Paperwork Reduction Project, Fax: 202-395-7285, 
E-mail: OIRA_SUBMISSION@OMB.EOP.GOV, Attn: Desk Officer for the 
Administration for Children and Families.

    Dated: July 6, 2010.
Robert Sargis,
Reports Clearance Officer.
[FR Doc. 2010-17293 Filed 7-16-10; 8:45 am]
BILLING CODE 4184-01-M