State Parent Locator Service; Safeguarding Child Support Information, 56422-56446 [E8-22054]
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Federal Register / Vol. 73, No. 188 / Friday, September 26, 2008 / Rules and Regulations
F. Assessment of Federal Regulations and
Policies on Families
G. Executive Order 13132
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Administration for Children and
Families
I. Statutory Authority
Office of Child Support Enforcement
45 CFR Parts 302, 303, and 307
RIN 0970–AC01
State Parent Locator Service;
Safeguarding Child Support
Information
Office of Child Support
Enforcement (OCSE), Administration for
Children and Families (ACF),
Department of Health and Human
Services (HHS).
ACTION: Final rule.
AGENCY:
SUMMARY: The Personal Responsibility
and Work Opportunity Reconciliation
Act of 1996 (PRWORA) created and
expanded State and Federal title IV–D
child support enforcement databases
and significantly enhanced access to
information for title IV–D child support
purposes. States are moving toward
integrated service delivery and
developing enterprise architecture
initiatives to link their program
databases. This final rule prescribes
requirements for: State Parent Locator
Service responses to authorized location
requests; and State IV–D program
safeguarding of confidential information
and authorized disclosures of this
information. This rule restricts the use
of confidential data and information to
child support purposes, with exceptions
for certain disclosures permitted by
statute.
DATES:
This rule is effective March 23,
2009.
FOR FURTHER INFORMATION CONTACT:
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Yvette Hilderson Riddick, Policy and
Automation Liaison, OCSE, 202–401–
4885, e-mail: yvetteriddick@acf.hhs.gov.
Deaf and hearing-impaired individuals
may call the Federal Dual Party Relay
Service at 1–800–877–8339 between 8
a.m. and 7 p.m. eastern time.
SUPPLEMENTARY INFORMATION:
I. Statutory Authority
II. Summary Description of Regulatory
Provisions
A. State Parent Locator Service
B. Safeguarding and Disclosure of
Confidential Information
III. Section-by-Section Discussion of
Comments
IV. Regulatory Review
A. Paperwork Reduction Act
B. Regulatory Flexibility Analysis
C. Regulatory Impact Analysis
D. Unfunded Mandates Reform Act of 1995
E. Congressional Review
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This final regulation is published
under the authority granted to the
Secretary of HHS (Secretary) by section
1102 of the Social Security Act (the
Act), 42 U.S.C. 1302. Section 1102
authorizes the Secretary to publish
regulations that may be necessary for
the efficient administration of the
functions for which he is responsible
under the Act.
The provisions of this final rule
pertaining to the Federal Parent Locator
Service (PLS) implement section 453 of
the Act, 42 U.S.C. 653. Section 453
requires the Secretary to establish and
conduct a Federal PLS to obtain and
transmit specified information to
authorized persons for purposes of
establishing parentage; establishing,
modifying, or enforcing child support
obligations; and enforcing any Federal
or State law with respect to a parental
kidnapping; or making or enforcing a
child custody or visitation
determination, as described in section
463 of the Act. It authorizes the
Secretary to use the services of State
entities to carry out these functions.
The provisions relating to the State
PLS implement section 454(8) of the
Act, 42 U.S.C. 654(8), which requires
each State plan for child support
enforcement to provide that the State
will: (1) Establish a service to locate
parents utilizing all sources of
information and available records; and
the Federal PLS established under
section 453; and (2) shall subject to the
privacy safeguards in section 454(26) of
the Act, 42 U.S.C. 654(26), disclose only
the information described in sections
453 and 463 of the Act to the authorized
persons specified in those sections.
The provisions relating to the States’
computerized support enforcement
systems implement section 454A of the
Act, 42 U.S.C. 654a, which requires
States’ systems to perform such
functions as the Secretary may specify
relating to management of the State title
IV–D program. Additionally, as stated in
section 454A(f) of the Act, the State
shall use the statewide automated
system to extract information from, to
share and compare information with,
and to receive information from, other
data bases and information necessary to
enable the State agency (or the Secretary
or other State or Federal agencies) to
carry out the Child Support
Enforcement program under title IV–D
of the Act, and other programs
designated by the Secretary.
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In addition, the provisions pertaining
to safeguarding of information
implement section 454(26) of the Act,
which requires the State IV–D program
to have in effect safeguards, applicable
to all confidential information handled
by the State agency, that are designed to
protect the privacy rights of the parties.
Nothing in this rule is meant to prevent
the appropriate use of administrative
data for program oversight,
management, and research.
II. Summary Description of Regulatory
Provisions
The following is a summary of the
regulatory provisions included in this
final rule. The Notice of Proposed
Rulemaking (NPRM) was published in
the Federal Register on October 14,
2005 (70 FR 60038). The NPRM was
organized into two major sections.
Section 1: State Parent Locator Service
discussed amendments to the proposed
regulations on locating individuals and
their assets in response to authorized
location requests. Affected regulations
include §§ 302.35, 303.3, 303.20, and
303.70. Section 2: Safeguarding and
Disclosure of Confidential Information
discussed new regulations on
safeguarding and disclosure of
confidential information, § 303.21 and
amendments to the regulation on
security and confidentiality of
information in computerized support
enforcement systems, § 307.13.
The Section-by-Section Discussion of
Comments (Section III) provides a
detailed listing of the comments and
responses. Many commenters asked for
points of clarification rather than for
change of language in the regulation.
There were some comments, however,
that brought about regulatory language
changes in the final rule. Specifically,
major changes include:
In § 303.21(a) we deleted the last
sentence ‘‘The amount of support
ordered and the amount of a support
collection are not considered
confidential information for purposes of
this section.’’ Commenters were
concerned that this language may be
interpreted as IV–D payment records
could be made available to requestors
not associated with the case who may
want the information for purposes not
related to child support.
In response to comments, we deleted
paragraph (1) of § 303.21(d), which in
the NPRM authorized disclosure of
confidential information to the
individual to whom the information
pertains. To the extent that an
individual is requesting information
about himself/herself in the IV–D
agency’s files for a IV–D program
purpose, the information may be
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disclosed under paragraph (c), General
rule. We also deleted under paragraph
(e) Safeguards, that ‘‘safeguards shall
prohibit disclosure to any committee or
legislative body (Federal, State, or local)
of any confidential information, unless
authorized by the individual as
specified in paragraph (d) of this
section.’’ To the extent that an
individual in a IV–D case submits a
request to a legislator or legislative body
concerning his or her IV–D case, the IV–
D agency may disclose the information
necessary for the response because the
inquiry relates to the administration of
the IV–D program and is authorized
under paragraph (c).
We revised § 303.21(d)(2)(ii) and (iii)
and relocated it to § 303.21(d)(1).
Section 454A of the Act only permits
the disclosure of information for nonIV–D purposes to State agencies of
designated programs where the
information is necessary to carry out a
State agency function under that
program. Therefore, we have relocated
these disclosures to clarify that they are
encompassed within this authority
specified in § 303.21(d)(1). In paragraph
(2), we restricted disclosure of
information for income and eligibility
verification purposes under sections
453A and 1137 of the Act to SDNH
information.
We added language to § 303.21(e) that
refers to family violence indicator
requirements under § 307.11(f)(1)(x).
Commenters thought we should add
language regarding the family violence
indicator which is an additional privacy
safeguard for family violence victims.
We also changed § 307.13(a) of the
NPRM by deleting paragraph (4). It
referred to welfare-to-work, a grant
program that no longer exists. We
redesignated paragraph (a)(5) as
paragraph (a)(4) and revised the
language for clarity. As revised, it
requires written policies that limit
disclosure outside the IV–D program of
National Directory of New Hire, Federal
Case Registry and Internal Revenue
Service (IRS) information from the
computerized support enforcement
system. The regulation sets forth the
circumstances when information may be
disclosed to IV–A, IV–B, and IV–E
agencies and when IRS information may
be disclosed. As revised, financial
institution information cannot be shared
outside the IV–D program. We made this
change because of the language in
section 469A(a) and (b) of the Act.
These sections provide for non-liability
for financial institutions when they
disclose financial record information
only for child support related purposes.
Throughout the preamble and regulation
we use ‘‘financial institution
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information’’ to refer to information
covered by section 469A(a) and (b) of
the Act. This information includes
Multistate Financial Data Matches
(MSFIDM) and State Financial Institute
Data Matches (State FIDM).
Some commenters found the charts
confusing, especially Appendix A in
Section I and Appendix A in Section 2.
We reorganized the two previous charts
into three charts: Appendix A, B, and C.
In Appendix A we reordered the chart
by displaying locate efforts first by
person rather than by purpose.
Appendix A illustrates authority for
locating individuals through the State
PLS. Appendix B illustrates authority
for locating an individual sought in a
child custody/visitation or parental
kidnapping case. Appendix C illustrates
authority for State IV–D agencies to
release information to non-IV–D
Federal, State, and Tribal Programs.
These charts are included at the end of
the preamble for illustrative purposes
only.
Section II. A. State Parent Locator
Service (Sections 302.35, 303.3, 303.20,
and 303.70)
Section 302.35, State Parent Locator
Service
The previous regulation at § 302.35(a)
contained a State plan requirement that
the IV–D program shall establish a State
Parent Locator Service (PLS) using: (1)
All relevant sources of information and
records available in the State, and in
other States as appropriate; and (2) the
Federal PLS of the Department of Health
and Human Services.
Paragraph (a) modifies the
requirement for each State to
‘‘establish’’ a State PLS, and instead
requires each State to ‘‘maintain’’ a State
PLS ‘‘to provide locate information to
authorized persons for authorized
purposes.’’
Section § 302.35(a)(1), covering IV–D
agencies, cases and purposes, requires
that the State PLS access ‘‘the Federal
PLS and all relevant sources of
information and records available in the
State, and in other States as appropriate,
for locating custodial parents,
noncustodial parents, and children for
IV–D purposes.’’ Paragraph (a)(2)
addresses locate requests for authorized
non-IV–D individuals and purposes. For
purposes of this regulation, all requests
under section 453(c)(3) of the Act are
considered to be requests by non-IV–D
individuals and purposes. This
provision requires a IV–D program to
access and release information
authorized to be disclosed under section
453(a)(2) of the Act from ‘‘the Federal
PLS and, in accordance with State law,
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information from relevant in-state
sources of information and records, as
appropriate’’ to respond to locate
requests from a non-IV–D entity or
authorized individual specified in
paragraph (c) and for authorized
purposes specified in paragraph (d).
For non-IV–D requests, under
paragraph (a)(2), the State PLS will not
access IRS information or financial
institution information, which is
available only to IV–D agencies and to
a limited extent to their agents, under
Federal statute.
The previous regulation at paragraph
(b) required that the IV–D agency must
‘‘establish a central State PLS office and
also may designate additional IV–D
offices within the State to submit
requests to the Federal PLS.’’ The
amendment to § 302.35(b) removes
mention of a State PLS ‘‘office.’’ It also
requires the IV–D program to
‘‘maintain’’ rather than ‘‘establish’’ a
central State PLS.
The previous § 302.35(c)(1) through
(5) language specified the authorized
persons and entities from whom the
State PLS shall accept requests for
locate information. The amendments to
paragraph (c) strengthen the process by
which authorized requestors obtain
locate information through the State
PLS, specifically with respect to
requests from a resident parent, legal
guardian, attorney, or agent of a non-IV–
A child.
Previously, § 302.35(c)(3) simply
referred to the ‘‘resident parent, legal
guardian, attorney, or agent of a child’’
in non-IV–A cases as authorized
persons. The revised § 302.35(c)(3)
makes it clear that the State PLS will
accept locate requests from the resident
parent, legal guardian, attorney or agent
of a child who is not receiving
assistance under title IV–A of the Act
only if key requirements are met. The
regulation requires the individual to: (i)
Attest that the request is being made to
obtain information on, or to facilitate
the discovery of, any individual in
accordance with section 453(a)(2) of the
Act for the purpose of establishing
parentage, establishing, setting the
amount of, modifying, or enforcing
child support obligations; (ii) attest that
any information obtained through the
Federal or State PLS will be used solely
for these purposes and otherwise treated
as confidential; (iii) provide evidence
that the requestor is the parent, legal
guardian, attorney, or agent of a child
not receiving assistance under title IV–
A of the Act, and if an agent of such a
child, evidence of a valid contract that
meets any requirements in State law or
written policy for acting as an agent,
and if a parent, attestation that he or she
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is the resident parent; and (iv) pay the
Federal PLS fee required under section
453(e)(2) of the Act and § 303.70(f)(2)(i),
if the State does not pay the fee itself.
The regulation also specifies that the
State may charge a fee to cover its costs
of processing these requests. A State’s
fee must be as close to actual costs as
possible, so as not to discourage
requests to use the Federal PLS. See
§§ 304.23(e) and 304.50(a). Paragraph
(c)(4) simplifies the language regarding
the use of the Federal PLS for parental
kidnapping, child custody, or visitation
cases. Paragraph (c)(5) rewords the
previous language allowing locate
requests from State title IV–B and title
IV–E agencies.
Previous paragraph (d) is redesignated
as paragraph (e), as discussed below. A
new paragraph (d) is added to specify
the authorized purposes for which the
State PLS and the Federal PLS may be
used and the locate information that
may be released for these purposes.
Paragraph (d)(1) covers the purposes of
establishing parentage and establishing,
modifying, or enforcing child support. It
also covers related authorized releases
of information to locate an individual
who has or may have parental rights
with respect to the child. It pertains to
IV–D and non-IV–D authorized persons
and programs, including title IV–B and
IV–E agencies. For IV–B/IV–E cases that
are non-IV–D and other cases under
(d)(1), wage information is authorized
and the State PLS may provide asset
and/or debt information from the
Federal PLS. Paragraph (d)(2) covers the
purposes of enforcing a State law with
respect to the unlawful taking or
restraint of a child or for making or
enforcing child custody or visitation
determination and the related
authorized releases of information.
Paragraph (e), requires privacy
safeguards for Federal PLS information
only. The amendment specifies at
paragraphs (e)(1) and (2) that, subject to
the requirements of this section and the
privacy safeguards required under
section 454(26) of the Act and the
family violence indicators under section
307.11(f)(1)(x), the State PLS shall
disclose ‘‘Federal PLS information’’
described in sections 453 and 463 of the
Act and ‘‘information from in-state
locate.’’ An Appendix A has been added
at the end of the preamble to show the
linkages between authorizing statute,
authorized purpose, authorized person
or program, and authorized information.
Section 303.3, Location of Noncustodial
Parents in IV–D Cases
Under the final rule, § 303.3 is retitled ‘‘Location of noncustodial parents
in IV–D cases.’’ Under paragraph (a),
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location is defined to mean
‘‘information concerning the physical
whereabouts of the noncustodial parent,
or the noncustodial parent’s
employer(s), other sources of income or
assets, as appropriate, which is
sufficient and necessary to take the next
appropriate action in a IV–D case.’’
The amendments to paragraph (b)
clarify which location requirements
apply to IV–D cases. Paragraph 303.3(b)
requires the IV–D program to attempt to
locate a noncustodial parent in a IV–D
case or his or her sources of income
and/or assets when location is needed to
take necessary action. Paragraphs (b)(1)
through (5) provide an extensive list of
location sources that as discussed below
are unchanged for the most part from
the previous regulation.
Paragraph (b)(3) no longer includes
the words ‘‘including transmitting
appropriate cases to the Federal PLS’’
because States now submit cases to the
Federal Case Registry for automatic
matching with the National Directory of
New Hires for locate purposes.
The previous regulation at paragraph
(b)(4) required the IV–D program to
‘‘Refer appropriate cases to the IV–D
program of any other State, in
accordance with the requirements of
§ 303.7 of this part.’’ The amendment
inserts the word ‘‘IV–D’’ before the word
‘‘cases’’ to clarify that the IV–D program
of State 1 may refer only IV–D cases to
the IV–D program of State 2.
New paragraph (b)(6) draws a direct
link between the IV–D program’s duty to
locate noncustodial parents and the
duty to safeguard information. The
language incorporates by reference both
the existing statutory requirement at
sections 454(26) and 454A(d) and (f) of
the Act and the regulatory requirements
at §§ 303.21 and 307.13.
Current paragraph (c) regarding
diligent efforts to serve process is
unchanged, but is republished to aid the
reader in reviewing this section.
Section 303.20, Minimum
Organizational and Staffing
Requirements
The regulation at § 303.20 describes
the minimum organizational and
staffing requirements for the IV–D
program. Paragraph (b) of this section
requires an organizational structure and
staff sufficient to fulfill specified State
level functions, including, in paragraph
(b)(7), ‘‘operation of the State Parent
Locator Service as required under
§§ 302.35, 303.3, and 303.70 of this
chapter.’’
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Section 303.21, Safeguarding and
Disclosure of Confidential Information
This new regulation is discussed in
Section II.B.
Section 303.70, Procedures for
Submissions to the State Parent Locator
Service (State PLS) or the Federal Parent
Locator Service (Federal PLS)
With passage of legislation that
established the National Directory of
New Hires (NDNH) in 1996 and
established the Federal Case Registry
(FCR) in 1998, the Federal PLS became
highly automated. The language in this
section has been revised to indicate that
the Federal PLS reflects the automated
matching and return of information to
IV–D programs in IV–D cases from the
Federal PLS’s Federal Case Registry and
National Directory of New Hires. For
example, while requests for Federal PLS
information are accepted, State IV–D
programs no longer ‘‘request’’ Federal
PLS information and we replaced the
word ‘‘requests’’ with ‘‘submittals’’
wherever it appears. We eliminated the
word ‘‘office’’ as in State PLS ‘‘office’’
to demonstrate that this work is
automated.
A new paragraph (a) has been
inserted: The State agency will have
procedures for submitting to the State
PLS or the Federal PLS for the purpose
of locating parents, putative fathers, or
children for the purpose of establishing
parentage or establishing, setting the
amount of, modifying, or enforcing
child support obligations; or for the
purpose of enforcing any Federal or
State law with respect to the unlawful
taking or restraint of a child; or making
or enforcing a child custody or
visitation determination as defined in
section 463(d)(1) of the Act. The
previous paragraph (a) has been
redesignated as paragraph (b) and the
previous paragraph (b) has been
redesignated as paragraph (c).
In addition, in newly designated
paragraph (d) all submittals shall
contain the following information: (1)
The parent’s or putative father’s name;
(2) the parent’s or putative father’s
Social Security Number (SSN). If the
SSN is unknown the IV–D program
must make reasonable efforts to
ascertain the individual’s SSN before
making a submittal to the Federal PLS;
and (3) any other information prescribed
by the Office.
The previous regulation at § 303.70(d)
has been redesignated as paragraph (e).
It requires that annually the IV–D
director attest to compliance with the
listed requirements. Paragraph (e)(1)(i)
specifies that the IV–D program will
‘‘obtain’’ rather than ‘‘request’’
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information. A new paragraph (e)(1)(ii)
clarifies that the IV–D program will only
provide information to authorized
persons as specified in sections 453(c)
and 463(d) of the Act and § 302.35.
Paragraph (e)(2) is new and requires
that, in the case of a submittal made on
behalf of a resident parent, legal
guardian, attorney or agent of a child
not receiving assistance under title IV–
A, the IV–D program must verify that
the requestor has complied with the
provisions of § 302.35.
Paragraph (e)(3), formerly paragraph
(d)(2), has been changed to specify that
the IV–D program shall treat
information obtained through the
Federal PLS as confidential and shall
safeguard the information in accordance
with statutory requirements at § 303.21.
Paragraph (f) has minor changes. In
(f)(1) the statutory references have been
accompanied by explanatory phrases for
better understanding and in (f)(4)(ii) the
word ‘‘paid’’ has been changed to
‘‘transmitted’’ to reflect the change in
payment methodology due to
technology advances.
II.B. Safeguarding and Disclosure of
Confidential Information (Sections
303.21 and 307.13)
Section 303.21, Safeguarding and
Disclosure of Confidential Information
The regulation consists of six
paragraphs: (a) Definitions; (b) Scope;
(c) General rule; (d) Authorized
disclosures; (e) Safeguards; and (f)
Penalties for unauthorized disclosure.
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Section 303.21(a)
Definitions
The regulation begins with a
definition of the term ‘‘confidential
information.’’ Paragraph (a)(1) provides
that ‘‘confidential information’’ means
any information relating to a specified
individual or an individual who can be
identified by reference to one or more
factors specific to him or her, including,
but not limited, to the individual’s
Social Security Number, residential and
mailing addresses, employment
information, and financial information.
Paragraph (a)(2) defines independent
verification to mean the process of
acquiring and confirming confidential
information through the use of a second
source. The information from the
second source, which verifies the
information about NDNH or FCR data,
may be released to those authorized to
inspect and use the information as
authorized under the regulations or the
Act.
Section 303.21(b)
Scope
Paragraph (b) reads: ‘‘The
requirements of this section apply to the
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IV–D agency, any other State or local
agency or official to whom the IV–D
agency delegates any of the functions of
the IV–D program, any official with
whom a cooperative agreement as
described in § 302.34 has been entered
into, and any person or private agency
from whom the IV–D agency has
purchased services pursuant to
§ 304.22.’’
Section 303.21(c) General Rule
Paragraph (c) presents a general rule
which states that ‘‘[e]xcept as
authorized by the Act and implementing
regulations, an entity described in
paragraph (b) of this section may not
disclose any confidential information,
obtained in connection with the
performance of IV–D functions, outside
of the administration of the IV–D
program.’’
Section 303.21(d) Authorized
Disclosures
Paragraph (d) sets forth the authorized
disclosures that are exceptions to the
general rule prohibiting disclosure of
confidential information. Under
paragraph (d)(1), upon request, the IV–
D agency may, to the extent that it does
not interfere with the IV–D agency
meeting its own obligations, disclose
information for certain limited
purposes. Under paragraph (d)(1)
information may be shared for
administration of programs under titles
IV (TANF, child and family services,
and foster care and adoption programs),
XIX (Medicaid program), and XXI (State
Children’s Health Insurance [SCHIP]
program) of the Act. The regulation also
includes disclosure to Tribal programs
authorized under title IV–A and IV–D of
the Act.
Paragraph (d)(2) (previously
paragraph (d)(2)(iv)) permits the release
of SDNH information to programs
designated pursuant to sections 453A
and 1137 of the Act for income and
eligibility verification purposes.
Paragraph (d)(3) requires that
authorized disclosures under
§ 303.21(d)(1) and (2) shall not include
confidential information from the
National Directory of New Hires, the
Federal Case Registry, or Internal
Revenue Service (IRS), unless
authorized under § 307.13 or unless the
information has been independently
verified. A State may independently
verify the NDNH or the FCR information
through another source, in which case
the information from the second source
may be used. Independent verification
is the process of acquiring and
confirming confidential information
through the use of a second source. The
information from the second source may
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be released to those authorized to
inspect and use the information. For
example, if a State determines that an
address is correct through a postal
verification the State can share the
information it acquired from the second
source (the Post Office). No IRS
information can be disclosed outside of
the administration of the IV–D program,
unless specifically authorized in Federal
statute or independently verified. IRS
information is restricted as specified in
the Internal Revenue Code (IRC). No
financial institution information may be
disclosed outside the IV–D program.
The restriction on release of financial
institution information outside the IV–
D program is due to the liability
protection given to financial institutions
for release of information to the Federal
PLS or to the State IV–D programs for
child support purposes as indicated in
section 466(a)(17)(C) of the Act and
limitations in section 469A of the Act,
regarding the use of such information.
Section 303.21(e) Safeguards
Paragraph (e) provides that ‘‘In
addition to, and not in lieu of, the
safeguards described in § 307.13 of this
chapter, which governs computerized
support enforcement systems, the IV–D
agency shall establish appropriate
safeguards to comply with the
provisions of this section.’’ These
safeguards shall also include
prohibitions against the release of
information when the State has
reasonable evidence of domestic
violence or child abuse against a party
or a child and that the disclosure of
such information could be harmful to
the party or the child, as required by
§ 454(26) of the Act, and shall include
use of the family violence indicator
required under § 307.11(f)(1)(x) of this
chapter.
Section 303.21(f) Penalties for
Unauthorized Disclosure
Paragraph (f) provides that ‘‘[a]ny
disclosure or use of confidential
information in violation of the Act and
implementing regulations remains
subject to any State and Federal statutes
that impose legal sanctions for such
disclosure.’’
Section 307.13 Security and
Confidentiality for Computerized
Support Enforcement Systems in
Operation After October 1, 1997
Section 307.13 addresses security and
confidentiality of computerized
systems. Paragraph (a), (a)(1), and (a)(2)
are unchanged. Paragraph (a) addresses
information integrity and security.
Automated systems must have
safeguards protecting the integrity,
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accuracy, completeness of, access to,
and use of data in the computerized
support enforcement system. These
safeguards shall include written policies
concerning access to data by IV–D
program personnel, and the sharing of
data with other persons to: (a)(1) Permit
access to and use of data to the extent
necessary to carry out the State IV–D
program under this chapter and (a)(2)
specify the data which may be used for
particular IV–D program purposes, and
the personnel permitted access to such
data.
Paragraph (a)(3) permits the IV–D
agency to exchange data from its
computerized support enforcement
system with agencies administering
other programs under titles IV, XIX, and
XXI of the Act to the extent necessary
to carry out State and Tribal agency
responsibilities under such programs in
accordance with section 454A(f)(3) of
the Act; and to the extent that it does
not interfere with the IV–D agency
meeting its own obligations.
Paragraph (a)(4) as written in the
NPRM has been deleted. It referred to
welfare-to-work, a grant program that no
longer exists. The present paragraph
(a)(4) which previously was paragraph
(a)(5) has been rewritten for clarity and
requires written policies that generally
prohibit disclosure outside the IV–D
program of National Directory of New
Hire or Federal Case Registry
information, or IRS information from
the computerized support enforcement
system, to information that has been
independently verified. IV–A, IV–B, and
IV–E agencies are authorized under
various subsections of section 453 of the
Act to receive NDNH and FCR
information from the Federal PLS for
certain specified purposes. Since these
agencies are authorized to have this
information, we are permitting the IV–
D agency to disclose the NDNH or FCR
information from the IV–D
computerized support enforcement
system directly to the IV–A, IV–B, or
IV–E agency if it is being requested for
the purpose authorized under section
453 of the Act. For IV–B and IV–E
programs this includes establishing
paternity or parental rights with respect
to a child.
III. Section-by-Section Discussion of
Comments
This section provides a detailed
discussion of comments received on the
proposed rule, and describes changes
made to the proposed rule. We refer
generally to actions of the ‘‘Department’’
pursuant to the rule. The rule itself
refers to actions of the ‘‘Secretary’’ but
the day-to-day activities of the
Secretary’s functions have been
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delegated and are exercised by other
Department officials, primarily in the
Administration for Children and
Families. ‘‘Office’’ refers to the Federal
Office of Child Support Enforcement
(OCSE). We received approximately 200
comments from 20 IV–D programs
(including 1 tribe), 3 organizations, and
1 private citizen. Many comments were
for points of clarification rather than
stating support or opposition to the
proposed regulation. For example, many
comments indicated a lack of awareness
on existing longtime requirements such
as the statutory restrictions of access to
Federal PLS data on IV–D systems for
certain unauthorized persons and
programs.
General Comments
There were various comments that are
not attributable to specific sections of
the regulation and are discussed below.
1. Comment: Two commenters ask
that once the final rule is imposed,
OCSE provide States with reasonable
time to implement these regulations,
which may include changes to State
legislation and automated systems.
Another commenter believes the Office
should make clear what the effective
date is of this regulation as was done
with some regulations while
implementing PRWORA.
Response: This rule is effective 6
months from the date of publication.
2. Comment: One commenter
requested that the Secretary insert
language from sections of the Social
Security Act so the reader does not have
to look up sections of the Act.
Response: To do so would
significantly increase the length of
regulatory language. We have attempted
to ensure there are no cross-references
without a brief summary of the content
of those statutory sections.
3. Comment: This regulation possibly
sets up competing public interests. For
example: Pitting the confidentiality
regulation versus the openness of the
judicial system and court files; the
regulation versus the State’s public
policy of open government (Sunshine
laws); the regulation versus the State
Constitution’s provision for access to
public records and meetings.
Response: These regulations govern
disclosure of IV–D data under sections
454(26), 453, and 454A of the Act. A
wide array of personal information is
available to IV–D agencies and it is
imperative that the Federal and State
governments protect these data to the
greatest extent possible and use them
only where necessary for authorized
purposes. Child support records,
including Federal PLS information,
contain information that poses a high
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risk of identity theft, and thus should be
treated with special care.
4. Comment: One commenter asks
why this rule includes proposed
additional restrictions on sharing
certain Federal data with other public
agencies in one part of the rule while
proposing granting broad access to State
data to private entities in another part.
According to the commenter, use of data
disclosed to other State agencies can be
easily monitored while private entities
are less accountable, harder to monitor,
and more likely to use data for
unauthorized purposes.
Response: This regulation is
determined in large part by explicit
Federal statute. Section 454(8) of the
Act says that ‘‘the agency administering
the (State) plan will establish a service
to locate parents * * * and shall,
subject to the privacy safeguards
required under paragraph (26), disclose
only the information described in
sections 453 (Federal PLS) and 463 (Use
of the Federal PLS in connection with
enforcement of determination of child
custody and in cases of parental
kidnapping) to the authorized persons
specified in such sections for the
purposes specified in such sections.’’
With respect to private entities the
regulation at § 302.35(c)(3) requires an
attestation process that must be used by
the resident parent, legal guardian,
attorney, or agent of a child who is not
receiving assistance under title IV–A of
the Act when obtaining information on
or to facilitate the discovery of any
individual in accordance with section
453(a)(2) of the Act.
5. Comment: In 42 U.S.C. 654(26),
Congress allowed States to have
flexibility in crafting confidentiality
requirements. States may find it difficult
to follow a regulatory ‘‘one size fits all’’
approach and make changes to the law
in matters over which child support
agencies have no authority.
Response: The regulation reflects
statutory requirements as stated in
section 454(26) of the Act that a child
support State Plan must provide that
States have in effect safeguards,
applicable to all confidential
information handled by the State
agency, that are designed to protect the
privacy rights of the parties involved. It
also reflects other statutory restrictions
on disclosure in sections 453 and 454A
of the Act.
6. Comment: If the Federal Bureau of
Investigations (FBI) was called to
investigate possible sources of threats to
a IV–D caseworker and the FBI
demanded the names and contact
information for every person on the IV–
D employee’s caseload, would the IV–D
agency be justified in sharing this
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information with the FBI? Does
protecting a IV–D worker from potential
harm fall under the provisions of a IV–
D purpose?
Response: The IV–D agency could
share the information because the
investigation relates to the
administration of the IV–D program.
7. Comment: Two commenters say
that OCSE should reaffirm its
commitment to additional privacy
safeguards for family violence victims
by incorporating references to the family
violence indicator in the rule.
Response: We agree and have added
language to § 303.21(e) that provides
explicit reference to required family
violence indicators for potential
domestic violence or child abuse.
8. Comment: Two commenters are
concerned that when enforcing a referral
from a Tribal IV–D agency located in
that State or in another State, a State
would be unable to provide information
about whether a Federal tax refund
offset occurred and the amount
collected. This would make it
impossible for the Tribal IV–D agency to
correctly adjust the arrearage to give the
noncustodial parent credit for the tax
refund offset. Another commenter
believes the Internal Revenue Services
(IRS) statute at 26 U.S.C. 6103
sufficiently provides for confidentiality
limitations for States to disclose
information to Tribes and States. Tribal
IV–D agencies do not need another
regulation to further burden
negotiations with State IV–D agencies.
Response: Policy Interpretation
Question (PIQ) 07–02 addresses this.
See https://www.acf.dhhs.gov/programs/
cse/pol/PIQ/2007/piq-07-02.htm. A
State may submit arrearages owed in
Tribal IV–D cases for Federal tax refund
offset if the following conditions are
met:
1. The approved Tribal IV–D plan or
plan amendment indicates that the
Tribe has entered into a cooperative
agreement with the State under
§ 309.60(b) and (c) for the State to
submit arrearages owed in Tribal IV–D
cases for Federal tax refund offset. The
Tribe must submit as part of its Tribal
IV–D plan or plan amendment copies of
any such agreement. The regulations
governing Tribal IV–D programs at
§ 309.35(d) require that after approval of
the original Tribal IV–D program
application, all relevant changes
required by new Federal statutes, rules,
regulations, and Department
interpretations are required to be
submitted so that the Secretary may
determine whether the plan continues
to meet Federal requirements and
policies.
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2. The cooperative agreement between
the Tribe and State includes a statement
that the Tribal IV–D program will
comply with all safeguarding
requirements with respect to Federal tax
refund offset in accordance with
§ 309.80, section 454(26) of the Act and
the Internal Revenue Code 26 U.S.C.
6103, which prohibits the release of IRS
information outside of the IV–D
program.
3. The Tribal IV–D plan provides
evidence that the Tribe’s application for
IV–D services under § 309.65(a)(2)
includes a statement that the applicant
is applying for State IV–D services for
purposes of submitting arrearages for
Federal tax refund offset.
9. Comment: One commenter says
there must be an easy-to-use procedure
for individuals misidentified by child
support database programs to correct
agency records and also requests that
this rule provide for a system to flag
errors where files are ‘‘mixed.’’
Response: If an individual believes he
or she has been misidentified by the IV–
D system, he or she should contact the
appropriate IV–D office. The IV–D
program should fix the error as soon as
possible. These regulations do not go
into the details of step-by-step State case
processing that would make such a
proposal appropriate.
10. Comment: One commenter
requests that language in the preamble
to the proposed rule be incorporated
into the actual regulation. Page 60044,
column 3 says ‘‘programs receiving
confidential information may use the
information only for the purpose for
which it was disclosed and may not
redisclose the information.’’ However,
this restriction on redisclosure is not in
the text of the proposed rule.
Response: This regulation is for title
IV–D programs and we cannot regulate
other programs once information is
disclosed. However, State IV–D
programs must make clear to those
authorized to receive child support data,
the limited purpose for which
information may be used. Improper use
or disclosure would be governed by
State and Federal statutes that impose
penalties for such disclosure.
11. Comment: One commenter says
there is no legislative history that
Congress contemplated expanding
access to State databases and records
beyond the IV–D program or beyond
what is otherwise permitted by State
law.
Response: The provisions relating to
the State PLS implement section 454(8)
of the Act, 42 U.S.C. 654(8), which
requires each State plan for child
support enforcement to provide that the
State will: (1) Establish a service to
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56427
locate parents utilizing all sources of
information and available records
including the Federal PLS; and (2) be
subject to the privacy safeguards in
section 454(26) of the Act, 42 U.S.C.
654(26) and disclose only the
information described in sections 453
and 463 of the Act to the authorized
persons specified in those sections. This
language authorizes a system of
disclosure of State data based on the
system in place for the Federal PLS. We
have revised the regulation to recognize
the possibility of more restricted access
to State data by incorporating the
language ‘‘in accordance with State
law.’’
12. Comment: One commenter is
concerned that States are not informing
individuals when disclosure of their
Social Security Number (SSN) to
another source will occur and by
collecting noncustodial parents’ SSNs
from a third party source.
Response: States are required to
comply with section 7(b) of the Privacy
Act and its disclosure requirements (5
U.S.C. 552a). In all IV–D cases, the
Privacy Act requires a Federal, State, or
local government agency to provide
certain information to the individual
from whom a SSN is requested by the
agency.
13. Comment: One commenter says
that notice and due process are required
when States use, release, or enter data
into State PLS and Federal PLS
computer interface records on
individuals who do not need to be
located for purposes of child support.
Response: Access to personal data
covered by the regulation is authorized
as explicitly provided for in Federal title
IV–D statute.
Section 302.35, State Parent Locator
Service
1. Comment: Two commenters have
major concerns with this section. One
would like to know the reason for these
amendments, opposes the requirement
that the State PLS provide information
to requestors with regard to in-state
sources, and strongly recommends that
references to access and release of instate State PLS information be deleted
from the proposed regulation. The other
commenter is concerned with this
section and believes the regulation
erodes the capability of the child
support program to safeguard
confidential information. The regulation
creates a presumption, not supported by
law, that non-IV–D entities may access
in-state resources.
Response: A State/Federal workgroup,
established after the passage of the
Personal Responsibility and Work
Opportunity Reconciliation Act,
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recommended that these regulations be
promulgated in order to clarify the
statutory limitations of sharing data. In
response to comments we have revised
the regulation to provide State searches
only to the extent authorized by State
law. With regard to in-state sources,
section 454(8) of the Act says a State
shall be subject to the privacy
safeguards in section 454(26) of the Act,
42 U.S.C. 654(26).
2. Comment: One commenter asks
why the regulation does not clearly tie
authorized persons to the authorized
purposes for which they may receive
locate information, addressing persons
and in separate subsections.
Response: We disagree. The
authorized persons and purposes are
clearly stated in the regulation and are
identical to those of the Federal PLS.
Appendix A displays this set of
authorities.
3. Comment: One commenter would
like to eliminate the reference in
Appendix A that says ‘‘No automated
system’’ for Authorized Purpose B, C,
and D.
Response: This Appendix and others
have been revised and/or added. Any
limitation of disclosure of automated
systems data is required by section
454A of the Act.
4. Comment: One commenter
proposes adding a section to this
provision that requires maintenance of
an audit log to deter employee misuse
of databases. Audit logs hold
individuals responsible for their use of
personal information databases and
would record who accesses personal
information, and the purpose for which
it was accessed.
Response: Federal requirements do
not prescribe this level of mandate on
State responsibilities. It is up to the
State to implement necessary and
appropriate methods to ensure that
access and disclosure is for proper
purposes and only to authorized
persons. States have discretion,
however, to implement similar audit
procedures.
5. Comment: One commenter
recommends moving § 302.35(b) closer
to § 302.35(a) to clarify that the Federal
PLS is considered part of the State PLS
for IV–D cases and for authorized nonIV–D purposes under this section.
Response: The Federal PLS is not part
of the State PLS. Subparagraph (b) is
based on the requirement that requests
for Federal PLS data must flow through
the State PLS.
6. Comment: One commenter asks for
confirmation that together
§§ 302.35(a)(1) and (2) and 302.35(c)
limit the use of the State PLS for IV–D
cases to only IV–D purposes but permits
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the use of the State PLS for non-IV–D
individuals or non-IV–D cases for the
authorized non-IV–D purposes.
Response: Section 302.35(a)(1) and (2)
limit the use of the State PLS for IV–D
cases to only IV–D purposes but permits
the use of SPLS for non-IV–D
individuals or non-IV–D cases for the
authorized non-IV–D purposes.
7. Comment: One commenter suggests
that the title of paragraph (1) be changed
to ‘‘For IV–D cases and IV–D purposes’’
for clarity.
Response: For clarity, we have revised
the title of paragraphs (1) and (2) to
distinguish between IV–D requests and
non-IV–D requests.
8. Comment: One commenter asks
that the Office clarify why locate
information, restricted for custody and
visitation purposes to the most recent
address and place of employment,
requires such strict confidentiality
where there is not a family violence
indicator or other information giving
rise to safety concerns for the parties.
The address of a litigant to a court
proceeding is considered public
information and necessary for the case
to proceed.
Response: The restriction is statutory.
Section 463(c) of the Act [Use of Federal
PLS in connection with the enforcement
or determination of child custody and in
cases of parental kidnapping of a child]
contains the restriction ‘‘Only
information as to the most recent
address and place of employment of any
parent or child shall be provided under
this section.’’
9. Comment: In addition to using the
State PLS for locating either parent for
IV–D purposes, one commenter asks
that the agency also be able to use the
State PLS for locating the child for IV–
D purposes.
Response: IV–D agencies already have
that authority with the Federal PLS.
Section 453(a)(2)(iii), which states ‘‘to
whom such an obligation is owed’’
includes the child. However, in
response to this comment, we have
added ‘‘children’’ to § 302.35(a)(1).
10. Comment: One commenter points
out what he or she believes to be a
mistake: ‘‘Child’’ is included in
Appendix A to § 302.35 under
‘‘Authorized Purpose’’ but is not
included in the preamble or in the
regulation. Another commenter suggests
that this section of the regulation be
revised by deleting the words
‘‘noncustodial parents’’ and inserting ‘‘a
parent or child.’’
Response: We agree and have
included reference to custodial parents,
noncustodial parents and children in
both the preamble and the regulation at
§ 302.35.
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11. Comment: One commenter
suggests substituting the word ‘‘parties’’
for ‘‘parents’’ since the IV–D or a
cooperating agency may be enforcing a
support order in a IV–D case for a
custodial party other than a parent.
Response: The statute uses the term
parent, although we recognize there may
be instances where children are in the
custodial care of individuals other than
their parents.
12. Comment: One commenter points
out that the reference to § 303.3 in the
second sentence of § 302.35(a)(1) creates
confusion because § 303.3 only
addresses locate requirements for
noncustodial parents in IV–D cases. The
commenter assumes this is not the
intent of the proposed regulation and, to
avoid confusion, recommends removing
the second sentence of § 302.35(a)(1)
because the first sentence clearly
conveys the intent of the subsection.
Response: We agree and have
removed the reference to § 303.3, which
only applies to location of noncustodial
parents in IV–D cases.
13. Comment: Several commenters
had comments relating to the use of the
State Disbursement Unit in non-IV–D
case situations. Since it is a IV–D
function to disburse support to
custodial parents in non-IV–D cases
subject to income withholding, can a
IV–D program use the State PLS or
Federal PLS to locate a non-IV–D
custodial parent for purposes of
disbursing child support?
Response: Yes, this would be a
legitimate use of locate sources for IV–
D agencies seeking to locate such
custodial parents in non-IV–D cases
subject to income withholding.
14. Comment: One commenter points
out a contradiction in the regulation
regarding the use of in-state locate
sources. On the one hand, § 302.35(a)(2)
provides a mechanism for States to ‘‘opt
out’’ of using in-state locate sources in
response to a non-IV–D request if such
use is ‘‘prohibited by State law or
written policy.’’ Yet § 302.35(e) states
‘‘the State PLS shall disclose * * *
information from in-state locate sources
as required by this section and
described in § 303.3(b)(1).’’ This latter
language suggests that expanded access
is required regardless of State law or
written policy, which is contrary to the
intent expressed in the preamble to the
proposed rule, as well as the intent of
the statute.
Response: We agree. We have revised
the language to provide in-state searches
in accordance with State law.
15. Comment: One commenter
requests that the following terms be
eliminated in the final rule: Non-IV–D
individual(s); non-IV–D case(s); non-IV–
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D request(s) and be replaced with ‘‘nonIV–D purpose’’ and another commenter
asked that the Office provide a
definition of non-IV–D purpose.
Response: Reference to all four terms
is appropriate each time a specific term
is used in the regulation. Non-IV–D
purpose is addressed in paragraph (d):
the State PLS shall obtain location
information under this section only for
the purposes specified in paragraphs
(d)(1) and (d)(2) of § 302.35. Section 453
of the Act provides statutory authority
for using the Federal PLS for the
purpose of locating any individual who
has or may have parental rights with
respect to a child, enforcing any State or
Federal law with respect to the unlawful
taking or restraint of a child; or making
or enforcing a child custody or
visitation determination.
16. Comment: One commenter seeks
confirmation that taken together, these
sections mean that once a State
establishes policy to define State PLS
sources of information, any other data
contained in the State’s computerized
support enforcement system may not be
released under this section, regardless of
the source of that information.
Response: The State’s computerized
support enforcement system is not a
source of information for the State PLS.
Access to any data on the statewide
automated system is limited in sections
454A(d) and (f) of the Act and 45 CFR
part 307. Independently verified
information may be released to those
authorized to access and use the
information. For example, if a State
determines that an address is correct
through a postal verification the State
can share the information it acquired
from the second source (the Post Office).
17. Comment: One commenter
strongly suggests that this proposed
regulation be modified to make it clear
that it is the Federal OCSE’s
responsibility to exclude IRS
information, or MSFIDM information
when in receipt of a non-IV–D request
for FPLS information.
Response: If the State codes its
requests correctly, (e.g., pk, ad, etc.),
OCSE only returns appropriate
information for that request. Please see
the FCR Interface Guidance Document
(Chart 6–14) https://www.acf.hhs.gov/
programs/cse/newhire/library/fcr/
fcr.htm. However, the State may have
such information in its files and the
State bears the responsibility to assure
that only authorized information is
released in response to a request.
18. Comment: One commenter
strongly suggests that there be a simple
system set up for OCSE to receive
formal requests from States (preferably
online with a predefined outgoing and
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incoming data format) that would
ensure that all requests to the Federal
PLS are properly documented and the
authorized information would be
returned in a pre-defined format
suitable to direct redisclosure to
authorized requestors. The States’ only
duty would be to submit and return
requests for information on behalf of
non-IV–D authorized requestors. This
would greatly enhance the security and
confidentiality of this Federal
requirement.
Response: The FCR Interface
Guidance Document, mentioned above,
provides this service. For example, a
Foster Care case locate-only code
provides only authorized information
but a request with a IV–D code provides
much more data because the request is
on a IV–D case.
19. Comment: One commenter
believes a better approach for this
section would be for those individuals
who desire child support services under
the title IV–D program, including
location services, to apply for services.
Response: The Federal statute at
sections 453 and 454(8) of the Act
require States to disclose certain
information to authorized non-IV–D
persons for authorized purposes. Such
purposes includes access for locate
purposes. There is no requirement that
individuals apply for IV–D services to
receive requested information.
20. Comment: One State does not
support requiring the State PLS to
release information gathered from instate sources to non-IV–D individuals
unless there is a State law or policy
prohibiting such a release as provided
in § 302.35(a)(2)(i) and believes this
requirement exceeds the authority
granted in 42 U.S.C. 653(a)(2) which
pertains only to Federal PLS
information. Instead, the State favors a
provision that authorizes the State PLS
to release in-state source information
only if permitted under State law or
regulation.
Response: We accept the commenter’s
position and have revised the regulation
accordingly.
21. Comment: Two commenters
would like recognized that the preamble
claims States have interpreted current
law ‘‘to permit use of State resources for
non-IV–D location purposes, including
location for custody and visitation
purposes’’ and notes that while a
handful of States may permit broad
access to State databases by private
entities, these practices are not
widespread and are not based on a
common or settled interpretation of
Federal law. Because some States have
chosen to disclose State PLS and
Federal PLS information to non-IV–D
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56429
requestors should not be the basis of
requiring all States to do so.
Response: See response to comment
20.
22. Comment: A commenter says that
if a State wishes to disclose State PLS
data, it should have to have a written
law or policy describing what it will
disclose, to whom it will disclose it, and
under what circumstances. In the
absence of such a policy, State PLS data
should not be disclosed to non-IV–D
entities.
Response: It is up to the State to set
standards for disclosure.
23. Comment: One commenter
believes the final regulation should
acknowledge that there may be other
State laws governing the disclosure of
personal data to nongovernmental
entities if any mention of State duty to
provide State PLS data is retained.
Response: We believe the revised
language ‘‘in accordance with State
law’’ takes this into account.
24. Comment: One commenter would
like clarification on the reason for the
restriction that prevents the State PLS
from searching the statewide computer
system or providing a non-IV–D
requestor with any information
contained in the system. The
commenter asks for the rationale behind
this restriction and an explanation on
how OCSE envisions compliance by
States whose non-IV–D cases are part of
their statewide computer system.
Response: Access to information in
the IV–D automated system is strictly
limited by Federal statute. Section 454A
of the Act restricts disclosure of
information in a State IV–D automated
system to purposes related to the
administration of the IV–D program so
non-IV–D requestors cannot get such
information.
25. Comment: One commenter says
that the language referring to the
support enforcement computer system
(along with Appendix A) can be read to
prohibit the release of information
contained in the system even where that
information was derived from non-IRS
or non-MSFIDM sources and asks
whether this was the intent.
Response: Yes, this is the intent. The
Federal statute at sections 454A(d) and
(f) clearly restricts access to and
disclosure of State automated child
support system data.
26. Comment: One commenter
requests further explanation or
clarification regarding the prohibition
against releasing information from
automated support enforcement systems
to fulfill non-IV–D requests.
Clarification is needed because any
information received in the course of
IV–D program business is typically
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registered in such system; therefore,
exactly what may be legally disclosed
under § 302.35(a)(2)(ii) is unclear.
Response: Section 454A of the Act
does not authorize access to State
systems for non-IV–D purposes.
Therefore, a State may only seek or
locate information in a non-IV–D case
directly from the State PLS or from the
Federal PLS and disclose that data to a
non-IV–D requestor. (Also see # 27.
below.)
27. Comment: One commenter seeks
clarification that the idea of
§ 302.35(a)(2)(ii) is that if a State
receives a non-IV–D request, it may not
look to any information ‘‘existing’’ on its
system but rather must conduct State
PLS and Federal PLS searches for
information and only the information
resulting from those searches could be
released, as authorized.
Response: Yes, if a State receives a
non-IV–D request, it may not look to any
information ‘‘existing’’ in its system but
rather must conduct State PLS and
Federal PLS searches for information
and only the information resulting from
those searches can be released.
28. Comment: One commenter notes
that § 302.35(c)(3) indicates that the
State PLS may use some sources of data
for non-IV–D location requests.
However, it is noted in other parts that
the State PLS shall not release
information from the computerized
support enforcement system. Many of
the location sources the State agency
uses feed into, and become part of, the
computerized support enforcement
system. Is the regulation forbidding the
use of the CSE system to access
otherwise permissible State sources of
information?
Response: The regulation prohibits
release of information residing on the
State’s computerized support
enforcement system, unless explicitly
authorized. States may only share
information on their automated system
with authorized entities under 45 CFR
Part 307. The State PLS may use the
automated system to seek information
from other sources as part of its location
efforts in IV–D cases.
29. Comment: One commenter
proposes new language for
§ 302.35(a)(2)(ii) ‘‘* * * IRS
information or financial institution data
match information relating to a financial
account * * *’’ Incorporating this
language would allow other information
(such as address information) from
MSFIDM to be released pursuant to a
non-IV–D request.
Response: We are not incorporating
the proposed change because of the
need to safeguard all data received from
a financial institution data match.
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30. Comment: One commenter wants
IV–B/IV–E agencies to be able to view
limited, address-related data from other
States’ IRS and financial institutions if
such information could assist in
locating the parent or person who could
be a child’s parent and is otherwise not
available in any other system.
Response: There is no authority under
title IV–D of the Act or the Internal
Revenue Service Code to allow this.
31. Comment: One commenter
disagrees with prohibiting the State PLS
in non-IV–D requests from disclosing
information from the computerized
support system because 42 U.S.C. 654(8)
mandates that States use ‘‘all sources of
information and available records’’ to
locate parents regardless of whether
they are involved in a IV–D case. The
State could not defend such a policy to
its judges and asks why such a
prohibition in this rule is necessary.
Response: A State’s defense would be
that Federal law prohibits such
disclosure. Section 454A(f) of the Act
specially governs data in IV–D
automated systems and strictly limits
disclosure.
32. Comment: One commenter asks
what is the statutory basis for
prohibiting disclosure of MSFIDM
information for all non-IV–D requests.
Because Federal statute limits use of
financial record information from a
financial institution ‘‘only for the
purpose of * * * establishing,
modifying or enforcing a child support
obligation’’, it appears FIDM
information could be used for both IV–
D and non-IV–D child support purposes.
Response: IV–D programs have
statutory responsibility to safeguard
confidential information not specifically
authorized for release under section 453
of the Act. The IV–D program has broad
access to certain data of all sorts from
myriad sources. We believe it is
essential to strictly limit access to data.
Section 469A of the Act only provides
for nonliability for financial institutions
for disclosures to a State Child Support
Enforcement agency or to the Federal
PLS for purposes of section 466(a)(17) of
the Act. The statute provides that the
information be used only for IV–D
purposes.
33. Comment: One commenter
supports while another seeks
clarification that § 302.35(a)(2)(ii)
prohibits release of information from the
State’s computerized support
enforcement system even if that
information is obtained from non-IRS or
non-MSFIDM sources.
Response: States may not release any
information in a State’s IV–D automated
system except to specifically authorized
requestors and for purposes related to
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the administration of the IV–D program.
Non-IV–D access is not authorized
under section 454A of the Act. See
§ 307.13.
34. Comment: One commenter says
that because States can not transmit
non-IV–D requests to another State, an
authorized requestor would be required
to make multiple requests.
Response: This is correct. However,
an authorized requestor can obtain
certain information from the Federal
PLS which may contain some of the
State data, namely the employment
data.
35. Comment: One commenter notes
that while § 302.35(a)(2)(iii) specifies
that for non-IV–D location requests, the
IV–D program need not make
subsequent location attempts if a
location attempt fails, the preamble
discussion says that a relocation attempt
would be required if a requestor
demonstrates that there is reason to
believe new information exists. The
proposed rule should clearly state that
a relocation attempt is a requirement in
this circumstance, if that is the intent.
Response: We have changed the
language to clarify that no subsequent
attempt to locate is necessary unless a
new request is submitted.
36. Comment: One commenter asks
under what circumstance the State PLS
can provide Federal PLS with
information.
Response: The State IV–D program is
required to provide State Directory of
New Hires and Federal Case Registry
information. In addition, under section
453(e), the Federal PLS may seek
information from any of the
‘‘departments, agencies, or
instrumentalities of the United States or
of any State.’’
37. Comment: Child welfare staff in
one State request a broader
interpretation of § 302.35(a)(2)(iii),
whereas, in order to facilitate the
administration of programs under titles
IV–B or IV–E, State PLS and Federal
PLS locate attempts should occur at the
same frequency as for IV–D programs
(quarterly, at a minimum, or when new
information leads are received).
Response: State IV–D agencies are not
required to repeat locate results for nonIV–D entities unless a new request is
submitted. However, States are free to
establish the extent and frequency of
authorized IV–B or IV–E locate requests.
38. Comment: One commenter
believes that because § 302.35(a)(2)(iv)
prohibits making State PLS requests
separate from Federal PLS requests in
non-IV–D cases, there is no need to
develop a separate standard for the State
PLS. Another commenter requests
clarification that even if it can get the
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requested information from State
sources, the State must use the Federal
PLS. If so, why would that be necessary?
Response: Based on comments
received and the desire to allow States
to retain the flexibility to conduct either
State PLS or Federal PLS searches (or
both) we have removed
§ 302.35(a)(2)(iv) in the final rule. If a
State successfully uses State PLS
sources and locates the individual
sought, there may be no need to submit
a request to the Federal PLS. However,
if the IV–B or IV–E agency wants a
Federal PLS request, the State must
honor that request.
39. Comment: If a IV–D caseworker is
aware of a new address for a
noncustodial parent when the IV–E
agency requests the address for an
authorized purpose, can the IV–D
program provide the address directly or
must the agency conduct an
independent State PLS search?
Response: If the information is
already known, the IV–D agency is
authorized to release the information
under § 307.13(a)(3) and section
454A(f)(3) of the Act. This permits
exchanging information with State
Medicaid agencies and other programs
designated by the Secretary or other
State or Federal agencies to carry out
this part, subject to section 6103 of the
Internal Revenue Code of 1986.
40. Comment: One State recommends
that States retain the ability to designate
other IV–D offices within the State to
submit requests to the Federal PLS
when location services are needed
instead of requiring a ‘‘central’’ State
PLS.
Response: We tried to accommodate
multiple State PLS locate interfaces in
the past; however, from a costeffectiveness and quality control
standpoint, States now are limited to a
central State PLS interface with Federal
PLS.
41. Comment: One commenter wants
acknowledgment that although on the
surface this seems to provide flexibility,
§ 302.35(c) sets up the strong possibility
of inconsistency among States and will
allow forum shopping for the best deal
by ‘‘attorneys or agents of the child.’’
Response: Section 302.35(a)(2)(i)
allows access to the State PLS in
accordance with State law. As such,
State practices may vary. We support
State flexibility in this regard.
42. Comment: One commenter asks
whether there is any authority that
supersedes Federal law on releasing
information only to persons authorized
under sections 453 and 463 that would
require IV–D agencies to comply with a
request from the Department of
Homeland Security (DHS) since DHS is
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not an ‘‘authorized person’’ under
sections 453 or 463 of the Act.
Response: There is no authority to
override sections 453 and 463 of the
Act.
43. Comment: In the final regulations
one commenter requests that States have
the ability to deny requests from nonIV–D entities which have a track record
of obtaining information for purposes
beyond those contemplated by the
statute as well as those who have not
properly safeguarded the information
they have obtained.
Response: A fine for misuse of the
NDNH in section 453(l) of the Act can
be applied. Also, § 303.21(f) gives ability
for State to impose fines or other
criminal or civil sanctions. Finally,
attestation is designed to protect/
alleviate this issue. A IV–D agency
should document instances of abuse and
if a non-IV–D entity is known to abuse
access to data, access should be denied
and the reason noted. States should
have written policy which may provide
guidance in this area.
44. Comment: One commenter would
like confirmation regarding the extent to
which staff determining food stamp
eligibility have access to confidential
data or location data maintained or
obtained by the IV–D program.
Response: Food Stamp agencies have
access to the State Directory for New
Hires for purposes of verifying
eligibility for the program. See 42 U.S.C.
653A(h)(2).
45. Comment: Two commenters
suggest that Tribal IV–D agencies be
specifically included as an ‘‘authorized
person’’ in § 302.35(c)(1).
Response: Tribal IV–D agencies have
access to the State PLS if they request
assistance from a State IV–D agency and
submit a referral for case information.
The State agency will submit the case to
the State PLS as part of its
responsibilities with respect to the case.
46. Comment: One commenter
understands the proposed change to
permit a court to obtain location
information for the purposes of
establishing a support order, even in a
non-IV–D case. Yet, the court need not
attest to its intent; whereas an
attestation is required from a resident
parent, legal guardian, attorney, or
agent. Is this an oversight or an
intentional distinction?
Response: It is intentional because
courts are governmental entities. The
attestation is required of private citizens
or nongovernmental entities.
47. Comment: One commenter
recommends changing the term ‘‘aid’’ to
‘‘assistance as defined at 45 CFR
260.31’’ in § 302.35(c)(3). This way,
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there will be a clear national policy in
this area.
Response: We have changed the term
‘‘aid’’ to ‘‘assistance’’ in § 302.35(c)(3)
because that is the terminology used in
the statute. We have not cited IV–A
regulation, however, since it could
change in the future.
48. Comment: One commenter asks
how long must the locate application,
attestation, and evidence of
authorization be maintained by the State
PLS? Does the standard three-year
record retention policy apply to these
documents?
Response: The three-year record
retention rule, as stated in 45 CFR
92.42(b), applies to these documents.
49. Comment: One commenter would
like to eliminate the reference to a child
not receiving aid under title IV–A of the
Act in § 302.35(c)(3) and wants
corresponding changes to be made to
Appendix A to § 302.35(c)(3).
Response: Section 453 of the Act
requires the inclusion of this exception.
50. Comment: Three commenters ask
if a requestor attests to the purpose and
use of information that is later
discovered to be fraudulent in nature;
will the IV–D program be found liable
by OCSE? One commenter asks what the
penalties are if a requestor violates the
attestation or submits a fake
‘‘authorization’’?
Response: The IV–D agency would
not be responsible if it had the
attestation on file. Any requestor who
violates requirements for receiving
Federal PLS information would be
subject to any Federal or State penalties.
51. Comment: One commenter asks
whether a State is required to pass
special laws imposing penalties for
failure to comply with the provisions of
the attestation.
Response: States have discretion to
pass such laws.
52. Comment: One commenter agrees
with the proposed rule requiring the
requestor to provide evidence of being
the legal guardian, attorney of the child
or agent of the child. However, he or she
suggests if the requestor is a resident
parent, the requestor only attest to being
so rather than providing evidence. It
would be difficult for the State PLS to
identify proof of resident parent status
otherwise.
Response: We agree with the
commenter and have changed the
language in § 302.35(c)(3)(iii) to require
the resident parent to attest to being the
resident parent.
53. Comment: One commenter asks
whether private child support
enforcement agencies have to provide
‘‘evidence of a valid contract’’ with each
request for locate or may the IV–D
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program permit a private child support
enforcement agency to provide an
annual, blanket attestation that a valid
contract exists for each request made
during the year?
Response: The private child support
enforcement agency may not provide an
annual blanket attestation that a valid
contract exists for all requests made
during that year.
54. Comment: One commenter
recommends a change to
§ 302.35(c)(3)(iii) so that both attorneys
and agents who allege that they are
representing a child are required to
provide a valid contract that meets any
requirements under State law or policy
for acting as an agent of the child.
Otherwise, the regulation will violate
the statutory authority on which it is
based.
Response: The statute does not
specify any proof or evidence that must
be provided. Section 302.35(c)(3)(iii)
indicates that an authorized person
provide evidence that the requestor is
the legal guardian, attorney, or agent of
a child not receiving assistance under
title IV–A, and if an agent of such a
child, evidence of a valid contract that
meets any requirements in State law or
written policy for acting as an agent.
55. Comment: One commenter
believes that because of the potential for
disclosure to unauthorized entities,
§ 302.35(c)(3)(iii) should require the
requestor to furnish a copy of the actual
contract, not just ‘‘evidence of a valid
contract.’’ Another commenter wants
clarification on what evidence is other
than a copy.
Response: Evidence of a valid contract
may be defined by the State. Therefore,
a State may require the requestor to
furnish a copy of the actual contract.
56. One commenter suggests adding
the words ‘‘of the child’’ after the word
‘‘agent’’ in § 302.35(c)(3)(iii) in order to
track the statute and make clear that the
only agents who are authorized persons
are agents of the child, not of a parent.
Response: We agree with the
commenter and have revised the
regulation to reflect the statutory
language.
57. One commenter believes that
§ 302.35(c)(3)(iii) will be hard to meet
for a requestor who claims to be ‘‘an
agent of such a child.’’ Existing State
laws ‘‘for acting as an agent’’ may not
be clear or complete to support this
process.
Response: This is an issue for a State
to address.
58. Comment: Two commenters
question whether private collection
agencies (PCAs) and attorneys meet the
statutory definition of ‘‘authorized
persons’’ and are concerned about
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giving private collection agencies access
to information. There is no clear
definition of ‘‘attorney or agent of the
child’’ in the regulations or in statute
and in one State, PCAs do not fall
within this definition. Most private
attorneys in child support matters
represent a parent, not a child. PCA
contracts are entered into by a custodial
parent in her (sic) own right, not as the
child’s legal agent. An agency
relationship is created by expressed or
implied contract or by operation of law,
and generally is governed by State law,
not Federal law. In addition, it is a
settled matter of black letter law that a
contract must be between competent
parties and that a minor is under the age
of legal competence. Therefore, a
custodial parent’s contract with a PCA
does not make the PCA an ‘‘agent of the
child’’ for purposes of locate request
under section 453 of the Act.
Response: AT–02–04 clarifies policy
and procedures for providing Federal
PLS locate services to persons who
qualify as an ‘‘an agent of the child’’ for
child support purposes. The Action
Transmittal lists the definitions of
‘‘authorized persons’’ set forth in
section 453(c)(1) through (3) of the Act,
including the resident parent, legal
guardian, attorney, or agent of the child.
We do not read section 453 of the Act
to prohibit a State from sending
appropriate Federal PLS information to
the resident parent in care of a PCA if,
under State law, the PCA ‘‘stands in the
shoes’’ of the resident parent and the
State has evidence in the form of an
attestation by the requestor, under
§ 302.35(c)(3)(iii) that the parent, in fact,
has authorized the PCA to act on his or
her behalf.
59. Comment: One commenter wants
changes made to reflect that States
should be required to develop standards
and protocols for refusing to provide
information to non-IV–D entities when
such entities fail to safeguard the
information they obtain. These
standards should include provisions for
notifying such entities of what
restrictions apply, what protections they
must have in place, and what the
consequences of failure to safeguard the
information are.
Response: We agree that such
standards are reasonable but leave such
action to State discretion.
60. Comment: One commenter
believes that the administrative cost
associated with developing and
implementing a fee for non-IV–D
entities would far outweigh any benefit.
Response: The fee for Federal PLS
services is a statutory requirement
under section 453(e)(2) of the Act.
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61. Comment: One commenter asks
whether any fee collected for the State’s
PLS services needs to be claimed as
program income.
Response: Any fee collected for the
State’s State PLS services is considered
program income under 45 CFR 304.50
and must be reported.
62. Comment: One commenter seeks
clarification that the title: ‘‘To locate an
individual who may be the parent of a
child in a IV–D or non-IV–D case’’ refers
to locating the custodial as well as
noncustodial parent.
Response: The final rule changes the
title of § 302.35(d)(1) to: ‘‘To locate an
individual with respect to a child in a
IV–D, non-IV–D, IV–B, or IV–E case’’ in
order to better reflect the statutory
language in section 453(a)(2)(A) of the
Act. This section covers locating both
the custodial as well as the noncustodial
parent.
63. Comment: One commenter asks
that the following ‘‘purpose’’ be added
to § 302.35(d)(1): The State PLS shall
locate individuals for the purpose of:
facilitating informed and timely
decisions about child welfare and
permanency. The rationale is that
locating parents for IV–B/IV–E purposes
goes beyond just ‘‘establishing
parentage’’ or ‘‘determining who has or
may have parental rights to a child’’ as
the language in the proposed rule
currently reads. Another commenter
asks if ‘‘for determining who has or may
have parental rights with respect to a
child’’ allow child welfare staff in the
IV–B/IV–E agencies to request the IV–D
program to locate and release address
information for the purpose of
placement of a child?
Response: We have inserted reference
to title IV–B and IV–E to § 302.35(d)(1)
to make clear that those agencies have
access to State PLS locate functions for
the purposes stated. The purpose of
‘‘determining who has or may have
parental rights to a child’’ could be
related to permanency planning. The
language used is that which is stated in
section 453 of the Act. To the second
question, only persons as authorized
under section 453(a)(2)(A) of the Act
may request the IV–D program to locate
and release address information for the
purpose of placement of a child.
64. Comment: Section 302.35(d)(1)
states: the State PLS shall locate
individuals for the purpose of
establishing parentage, or establishing,
setting the amount of, modifying, or
enforcing child support obligations or
for determining who has or may have
parental rights with respect to a child.
For these purposes, only information
available through the Federal PLS or the
State PLS may be provided. This
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information is limited to Social Security
Number(s), most recent address,
employer name and address, employer
identification number, wages or other
income from, and benefits of,
employment, including rights to, or
enrollment in, health care coverage, or
asset and debt information. One
commenter questions why there is a
restriction that ‘‘for these purposes, only
information available through the
Federal PLS or the State PLS may be
provided* * *’’?
Response: This restriction exists
because § 302.35(d)(1) does not cover or
authorize access to child support
information on States’ automated
systems (which is addressed in 45 CFR
Part 307). This section addresses
Federal and State PLS use for IV–D and
non-IV–D purposes.
65. Comment: Under § 302.35(d)(1),
Federal PLS or State PLS information
may be provided—but one commenter
wants clarification as to whom this
information can be provided—his/her
own program or another State IV–D
program?
Response: Authorized persons
include any State or local agency
providing IV–D services as well as an
authorized person identified in
§ 302.35(c).
66. Comment: One commenter asks:
does the phrase ‘‘for determining who
has or may have parental rights with
respect to a child’’ include grandparents
or other persons who may have
‘‘parental rights’’?
Response: No, section 453(c)(3) of the
Act prevents this interpretation and
means the parent of a child who would
have a legal obligation to provide child
support.
67. Comment: One commenter asks
that the section regarding the State
Parent Locator Service be amended to
incorporate a family violence provision
as follows ‘‘Subject to the requirements
of this section, the privacy safeguards
required under section 454(26) of the
Act, and the family violence indicator
requirements under § 307.11(f)(1)(x) of
this chapter, the State PLS shall disclose
the following information to authorized
persons for authorized purposes.’’
Response: There is reference to
section 454(26) of the Act in § 302.35(e):
Subject to the requirements of this
section and the privacy safeguards
required under section 454(26) of the
Act, the State PLS shall disclose the
following information to authorized
persons for authorized purposes. We
have included reference to the domestic
violence indicator in §§ 302.35(e) and
303.21.
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Section 303.3, Location of Noncustodial
Parents in IV–D cases
1. Comment: One commenter
recommends changing the title of this
section to include custodial parents as
well as noncustodial parents (since the
intent of §§ 302.35(a)(1) and 303.3 is to
include custodial parents). Another
commenter says that if the heading of
this section is intended to only apply to
noncustodial parents, the commenter
has no concern with this as long as he
or she can use the State PLS and other
locate sources to locate custodial
parents and children under § 302.35. If
custodial parents and children are
brought under § 303.3, the commenter
asks that the applicability of the
requirements, as they relate to custodial
parents and children, be at the State’s
discretion. Yet another commenter seeks
confirmation of whether there are
specific location requirements for
custodial parents. The commenter
believes that the specific location
requirements of proposed rule § 303.3
are more appropriately limited to
noncustodial parents.
Response: Section 303.3 only applies
to locating the noncustodial parent.
There are many instances in which
States will have to locate custodial
parents and children, e.g., when
requested and authorized, or to enable
disbursement of collections. A State
may choose to use the same approach as
set in § 303.3 to do so but it is not
mandated.
2. Comment: One commenter seeks
confirmation that Federal Financial
Participation (FFP) will be made
available to modify computer system
functionality and provide on-going
services to comply with the mandate to
provide locate services for non-IV–D
cases and believes FFP is appropriate
and necessary.
Response: FFP is available to modify
computer system functionality and
provide ongoing services to comply
with the mandate to provide locate
services for non-IV–D cases.
3. Comment: One commenter notes
that when the title was changed from
‘‘location of absent parents’’ to ‘‘location
of noncustodial parents’’ the meaning of
the section was changed and as a result,
tens of thousands of law-abiding
parents’ information is in State PLS,
Federal PLS and National Directory of
Child Support Orders databases.
Response: The use of the term
noncustodial parent in lieu of absent
parent was made via regulatory changes
in 1999 to reflect the same change made
in the statute. The change was made to
reflect that noncustodial parents are not
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(or should not be) absent from their
children’s lives.
4. Comment: One commenter asks for
clarification regarding what the
differences are between searching State
databases for information (which is
encouraged) and releasing information
from the system (which is prohibited).
The commenter believes the sentence in
§ 303.3(b)(1) ‘‘Use appropriate location
sources such as the Federal PLS;
interstate location networks; local
officials and employees administering
public assistance * * *’’ conflicts with
proposed § 302.35(a)(2)(ii) which states
that the State PLS would not be able to,
in response to a non-IV–D request,
release information from the statewide
system.
Response: There is no conflict
because § 303.3 applies only to IV–D
cases and to locate efforts by the State
IV–D agency in those cases. The
restrictions on release of IV–D systems
data does not apply to the IV–D agency
or its use of program data for IV–D
program purposes. The release of
information in the statewide systems is
restricted by section 454A of the Act.
5. Comment: One commenter asks
whether the Federal response changes
(see comment #4 above) based on a
State’s opinion that recipients of food
stamp benefits must cooperate with the
IV–D program.
Response: If there is a IV–D case
involving a food stamp recipient who is
required to cooperate with the IV–D
agency, access to data on the statewide
automated system is authorized for
authorized persons and IV–D purposes.
6. Comment: One commenter urges
the agency to disclose to the public
what tools and data sources are going to
be employed to locate individuals. It is
suggested that these tools and data
sources be disclosed in the Federal
Register, giving individuals time to
comment on the accuracy and reliability
of the tools used.
Response: States may disclose
information regarding State tools and
data sources. The Systems of Record
used by the Federal PLS, the National
Directory of New Hires and the Federal
Case Registry, are published in the
Federal Register and updated as
necessary in accordance with Federal
law.
Section 303.20, Minimum
Organizational and Staffing
Requirements
1. Comment: One commenter is
troubled about the lack of actual
standards regarding proper staffing of
the State PLS. In particular, the
investigative process behind non-IV–D
requests will not be adequately staffed
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without some guidance, especially
considering budget cuts.
Response: The State determines how
the State PLS is operated and there are
various degrees of automation for access
of data. We do not think it is
appropriate to regulate this because of
the different State PLS operations that
take place among the States.
Section 303.21, Safeguarding and
Disclosure of Confidential Information
1. Comment: One commenter asks
why the Office has chosen to issue
safeguarding rules for IV–D data now if
it did not do so before. In most States
there is an established body of privacy
law that governs access to personal data
maintained by State agencies and limits
its use and disclosure; and at the time
PRWORA was enacted, there were no
discussions about preempting such
bodies of State law by Federal statute.
Response: States requested guidance
regarding access to data because of the
myriad of access requirements and
prohibitions enacted as part of
PRWORA. The requirements of section
454(8) of the Act state that States ‘‘shall
* * * disclose only information
described in sections 453 and 463 to the
authorized persons specified in such
sections for the purpose specified in
such sections.’’
2. Comment: One commenter raises
concern regarding use of the word
‘‘confidential’’ and recommends that
‘‘personal identifying’’ information be
substituted for ‘‘confidential’’ as it better
captures the meaning of the information
discussed in these proposed regulations.
Response: We believe the term
‘‘confidential’’ which is used in the
statute is more consistent and
appropriate for implementing the
regulation.
3. Comment: One commenter requests
that, within the definition of
‘‘confidential information’’,
‘‘employment information’’ be changed
to ‘‘employer name and address’’ in
order to be less broad and more
consistent with § 302.35.
Response: Access to data through the
Federal PLS and the State PLS in
§ 302.35 is not restricted to employer
name and address.
4. Comment: One commenter requests
a specific list of factors by which an
individual can be identified because the
phrase ‘‘not limited to’’ in § 303.21(a) is
vague. As currently written, a State
could violate the regulation or get
differing interpretations by different
workers. Suggested change:
‘‘Confidential information means any
information relating to a specified
individual or an individual who can be
identified by reference through any
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other nonconfidential source by
reference to one or more factors specific
to him or her, including, but not limited
to, the individuals SSN, residential or
mailing addresses, employment
information, and financial information.
Excluded as factors specific to him or
her are numbers unique to the
computerized child support
enforcement system for individuals, as
such a number cannot be used as an
identifying factor outside of access to
the confidential computerized child
support enforcement system.’’
Response: We have not included this
clarification in the regulation. Since the
State establishes the IV–D case numbers
and determines when and how they are
used, we are unable to conclude that
such numbers could not be identifying
information. We question why there
would be a need to release IV–D case
numbers to an entity outside the
administration of the IV–D program.
5. Comment: One commenter
questions the intent of § 303.21(a) and
recommends allowing States to release
payment-related information in
accordance with State law. The
commenter believes the last sentence
‘‘the amount of support ordered and the
amount of support collection are not
considered confidential information for
purposes of this section’’ opens up the
IV–D agency to having to provide
payment records to anyone who makes
a request whether or not the requestor
is associated with the case or intends to
use the information for child support
related purposes. One commenter says
the definition of ‘‘confidential
information’’ does not include the
support-ordered amount or the amount
of a support collection. Does this mean
that if the IV–D agency/SDU is
approached by an outside entity or
‘‘interested third party’’ who wants the
names and collections of persons, that
the IV–D agency/SDU is not prohibited
from providing such information?
(Assume the third party is not able to
help IV–D program establish and
enforce.) What if the interested third
party has a name and wants to know the
corresponding charges and payments
against the obligation? One commenter
is concerned with the last sentence in
§ 303.21(a) that appears to make
payment histories and arrearage records,
which contain amounts of support
ordered and collection amounts, a part
of the public record, and would like
clarification as to the difference between
that and ‘‘financial information’’ which
is confidential. The commenter does not
understand the meaning of this apparent
contradiction.
Response: We agree that the language
in the proposed rule is confusing. We
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deleted the language ‘‘The amount of
support ordered and the amount of a
support collection are not considered
confidential information for purposes of
this section.’’ Interested third party may
not receive payment histories and
arrearage records.
6. Comment: One commenter asks: in
order to balance the need for accurate
payment records and meet IV–D and IRS
requirements, is it acceptable to show
an IRS payment amount in these
payment records, but not to identify the
payment as an IRS receipt?
Response: We believe it is acceptable
for child support purposes but this is
ultimately governed by Internal
Revenue Service Code.
7. Comment: One commenter believes
that if the source of the information on
the document to be released cannot, on
the face of the document, be linked to
the Federal PLS, Internal Revenue
Service (IRS), the National Directory of
New Hires (NDNH), or other protected
source, there is no need to restrict
release of a copy of a document that is
a matter of public record.
Response: We disagree. The statutory
provisions restrict disclosure of specific
information whether or not the source is
identified.
8. Comment: One commenter asks
that the following sentence be added to
the end of § 303.21(a): ‘‘Information
required by state law to be released to
designated persons or entities is not
considered ‘confidential’ if the
information has been independently
verified or furnished from a source that
is not protected by Title IV–D of the
Social Security Act.’’
Response: The statement as proposed
is too broad because it could be
interpreted to include personal
identifying information on the statewide
automated system.
9. Comment: One commenter would
like confirmation that an individual’s
name would be considered
‘‘confidential information’’ as it would
be information relating to a specific
individual who could be identified. If
the individual’s name is confidential
and the State is not able to release the
name, under what circumstances could
we release the amount of support
ordered/collected without the name?
Response: Confidential information
about individuals may not be disclosed
outside the administration of the IV–D
program. The State could release
aggregate amounts of support collected
in the State—e.g., $X for FY 2006.
10. Comment: One commenter would
like noted that if a IV–D program
remains unable, under IRS rules, to
release the amount of the Federal Tax
Refund Offset payment to non-IV–D
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entities, the program is severely
hampered in our ability to report
collection obligation compliance
information to courts, custodial parties,
etc.
Response: We continue to work with
the Department of the Treasury
regarding the release of offset collection
information. The Department of
Treasury has offered to the Congress
suggested legislation that would amend
the Internal Revenue Code regarding
this concern and the Department of
Health and Human Services supports
the proposal.
11. Comment: One commenter is
concerned that the requirement that
‘‘any official with whom a cooperative
agreement * * * has been entered into
* * *’’ may not disclose confidential
information received from the IV–D
agency applies to agreements with the
Clerks of Courts. Documents filed with
the court, which have not been sealed,
are open to inspection by such parties
as the parties’ creditors, commercial
information brokers, and newspaper
reporters. OCSE needs to recognize that
this ‘‘open records’’ type of disclosure is
permissible for Clerks of Courts despite
this regulation.
Response: Section 454(26) of the Act
requires IV–D agencies to have in effect
safeguards, applicable to all confidential
information relating to proceedings or
actions to establish paternity or to
establish, modify or enforce support,
that are designed to protect the privacy
rights of the parties; and 45 CFR
302.12(a)(3) requires that those who
receive information (such as through
cooperative agreements) shall abide by
those safeguards, because they are
carrying out functions for the State IV–
D agency. However, this regulation does
not prohibit the disclosure of
documents filed with the court, which
have not been sealed and are open to
inspection by such parties as the parties’
creditors, commercial information
brokers, and newspaper reporters.
12. Comment: One commenter notes
the general rule prohibiting disclosure
of confidential information has an
exception ‘‘as authorized by the Act and
implementing regulations * * *.’’
Which implementing regulations does
this refer to?
Response: Title IV–D regulations at 45
CFR Parts 301–309 are the
‘‘implementing regulations’’ referenced.
13. Comment: Several commenters
would like clarification regarding the
provision to not disclose confidential
information obtained ‘‘in connection
with the performance of IV–D functions
outside the administration of the IV–D
program.’’ What do these ‘‘IV–D
functions outside of the administration
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of the IV–D program’’ refer to?
Clarification is needed in order to reflect
reality that information about the
noncustodial parent may be used in any
way necessary to establish paternity or
establish, modify or enforce a child
support order.
Response: We have clarified the intent
of the language by restating it to read
‘‘may not disclose any confidential
information, obtained in connection
with the performance of IV–D functions,
outside the administration of the IV–D
program.’’
14. Comment: One commenter is
concerned that the Supplementary
Information section of this proposed
rule adds a limitation not stated in the
actual rule by saying ‘‘the IV–D program
may only disclose the minimum amount
of confidential information needed for
the purpose provided.’’
Response: We have deleted the
sentence ‘‘In making a disclosure under
this provision, the IV–D program only
disclose the minimum amount of
confidential information needed for the
purpose provided’’ as stated in the
preamble describing Section 2:
Safeguarding and Disclosure of
Confidential Information.
15. Comment: Two commenters
believe § 303.21(d) is very restrictive,
adds undue complexity to IV–D
disclosure policies, and places an undue
burden on States. For example, unless
released within the purpose of the IV–
D program, the State would need to
figure out how to withhold IV–D
information from courts without
compromising the court’s ability to
administer the court case.
Response: Disclosure of necessary
information to the courts needed for
purposes of the IV–D program is
authorized except as limited by Section
6103 of the Internal Revenue Code.
(Also see Q and A #10).
16. Comment: One commenter asks
that § 303.21(d) focus on specifying
when disclosure of information to other
government programs is permitted and
for what purposes.
Response: Section 303.21(d)(2) and (3)
address circumstances under which
information may be disclosed and for
what purposes.
17. Comment: One commenter is
concerned that the section on
authorized disclosures is made in such
a general manner that most
administrators responsible for
safeguarding data privacy would have a
great deal of difficulty making all the
inferences required to actually share
data.
Response: We have redesigned
Appendix A for clarity. We reorganized
it so it is laid out by authorized person
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56435
followed by authorized purpose. We
have developed a new Appendix B
which addresses locate services in
connection with enforcement or
determination of child custody and in
cases of parental kidnapping of a child.
18. Comment: One commenter asks
about the process of releasing
confidential information in accordance
with § 303.21(d)(1) under which
information may be released ‘‘to such
person or persons designated by the
individual to whom the information
relates or who is the custodial parent or
legal guardian of a child * * *.’’ Should
the designation be written or verbal?
Are there time restrictions to the
designation? Another commenter is
concerned that § 303.21(d)(1) would
require release of confidential
information to anyone the individual
designates, even though State statute
allows only for minimal information to
be released. The commenter
recommends that the proposed rule be
changed to not require release of the
information and instead say
‘‘information may be released unless
prohibited under State statute.’’
Response: As indicated earlier in the
preamble, this paragraph was removed
as a separate authorized disclosure
because under paragraph (c), disclosure
to an individual would be allowed for
IV–D purposes and would be governed
by any safeguarding provision in State
law as well.
19. Comment: One commenter
requests that the term ‘‘shall’’ be
replaced with ‘‘may’’ because it is
appropriate for States to have the
flexibility to address, at the State level,
how they respond to requests from an
individual to release confidential
information. For example, they would
want to be able to determine, in certain
situations, that it would be appropriate
for them to deal directly with the
customer, rather than a designee.
Response: See answer to #18.
20. Comment: One commenter thinks
the rule should make clear that a
custodial parent or legal guardian may
obtain information about the child in a
case and may authorize release of
information about the child.
Response: This language has been
removed. See answer to #18.
21. Comment: One commenter would
like to strike the prohibition against
providing confidential information
about an individual to any other
individual involved in the case.
Response: The Federal and State IV–
D programs are responsible for
protecting sensitive personal
information and broad authority as
suggested by the commenter is
inappropriate.
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22. Comment: One commenter
believes the ability to provide locate
information to a non-IV–D requestor
conflicts with the broad prohibition
against disclosing ‘‘confidential’’
information about one individual to
another person involved in the case (as
proposed in § 303.21(d)(1)). Several
commenters are concerned that
§ 303.21(d)(2) creates a potential danger
for overuse of this broad discretion. The
proposed rule would essentially grant
wide-open access to all the records and
databases available to State child
support programs, without any realistic
ability for States to monitor use of this
confidential data.
Response: Proposed § 303.21(d)(1) has
been removed from the final rule.
Section 303.21(d)(2) (now
§ 303.21(d)(1)) has been limited to the
specific programs which have been
designated by the Secretary. These
programs also have safeguarding rules.
23. Comment: There were several
commenters who questioned the
mandatory rather than permissive
disclosures in § 303.21(d)(2). One
commenter wants to know why it is
written as a mandate for the State IV–
D program to disclose confidential
information to all entities listed and
believes the ‘‘permissive disclosure’’
allowed prior to February 1999 was
more appropriate than a mandated
disclosure. Another commenter would
like the phrase ‘‘must’’ changed to
‘‘may’’ in § 303.21(d)(2) because the
commenter believes a State should be
authorized to disclose information and
that it should not be a requirement to
disclose the information. Such a change
would also eliminate the need for the
‘‘to the extent that it does not interfere
with the IV–D program meeting its own
obligation’’ language in the same
sentence. Three commenters point out
that § 303.21(d)(2)(ii) would require IV–
D agencies to report child abuse (or at
least give the appearance of such),
rather than making this reporting
discretionary.
Response: Former § 303.21
Safeguarding information, was removed
with passage of Public Law 104–93.
PRWORA was more permissive.
Therefore, we have changed the
language in § 303.21(d) from ‘‘must’’ to
‘‘may’’ and have added ‘‘upon request’’
for clarity at the beginning of paragraph
(1).
24. Comment: One commenter
appreciates the fact this regulation does
not mandate the manner or the
timeframes by which the IV–D program
must respond to authorized requestors.
States must have this flexibility.
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Response: We are committed to State
flexibility to the extent allowable and to
our Federal/State/Tribal partnership.
25. Comment: Is it appropriate that
Tribal agencies be authorized to have
access to data under § 303.21 as
discussed in the applicable preamble
part?
Response: Tribal IV–D agencies are
included in § 303.21(d)(1) because they
are agencies administering programs
under title IV–A and IV–D of the Act.
However, for clarity we have included
specific reference to Tribal programs
under title IV–A of the Act in
§ 303.21(d)(1).
26. Comment: One commenter seeks
confirmation that this section permits
Federal or State auditors, or other
agencies with oversight responsibilities,
to access confidential information or
IV–D case-specific information.
Response: Authority for access to
information for purposes of the
administration of the plan or program
approved under title IV–D of the Act
includes audits conducted by Federal or
State auditors, or other agencies with
oversight responsibility.
27. Comment: Do ‘‘under
circumstances which indicate that the
child’s health or welfare is threatened’’
include a release to law enforcement
agencies? Does the language of this
proposed regulation allow us to release
information from our child support files
in response to an AMBER Alert?
Response: Based on received
comments, we have deleted the
language in § 303.21(d) as stated in the
NPRM that would have allowed the
State IV–D program to release
information to law enforcement
agencies upon request. However, the
information can be released to the IV–
B or IV–E agency where it is necessary
to carry out a State IV–B or IV–E
function.
28. Comment: One commenter
requests that the phrase ‘‘best interest of
the child’’ be inserted because this
language is more appropriate than
‘‘under circumstances which indicate
that the child’s health or welfare is
threatened.’’
Response: See response to Question
#28 immediately above.
29. Comment: One commenter seeks
clarification as to whether the proposed
rule would limit the use of SDNH
information outside of the IV–D
program, subject to the exceptions
specified in § 303.21(d)(2). The
commenter does not want restrictions
on the use of SDNH data. This data is
used to collect taxes and to detect and
prevent fraud in a wide range of
programs. We are unaware of any
Federal authority for limiting use of this
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State data. In fact, section 453A(h)(3) of
the Act explicitly requires States to
share State new hire data with ‘‘State
agencies operating employment security
and worker’s compensation programs.’’
If OCSE intends to impose these strict
limitations on the use of SDNH data,
further discussion of this proposal with
States is warranted.
Response: Safeguarding of SDNH data
is determined by whether or not the
database is part of the statewide child
support enforcement automated system.
Any information in the statewide
system is protected and its access
limited as set forth in § 307.13. If the
SDNH is housed in a separate agency,
these restrictions do not apply to nonIV–D use.
30. Comment: One commenter
believes the intent of this rule, as
expressed in the preamble, does not fit
with requiring independent verification
of Federal Case Registry and National
Directory of New Hires information.
Response: Restricted access to Federal
Case Registry (FCR) and National
Directory of New Hires (NDNH)
information is statutory. Independent
verification is a means to enable a State
to disclose this information for non-IV–
D purposes by changing the source of
the data through verification.
31. Comment: One commenter would
like an exception made under
§ 303.21(d)(3) for title XIX (Medicaid
programs). The prohibition on
disclosing unverified FCR and NDNH
information contradicts the mandate in
42 U.S.C. 654A(f)(3) to share IV–D
system information with Title XIX
programs.
Response: Section 454A(f)(3)
authorized limited sharing of
information on the title IV–D automated
system to title XIX agencies. There is a
separate statute at section 453(h) and (i)
that explicitly restricts access to NDNH
and FCR data and does not authorize
access to such data by title XIX
agencies. Section 303.21(d)(3) addresses
disclosure of information obtained from
the IRS or Federal PLS and not State
systems data.
32. Comment: Two commenters are
confused by the requirement to
independently verify information the
IV–D program receives from NDNH or
FCR. How would such information be
independently verified? Is this rule
proposing that the State IV–D agency
would have to contact the other State to
verify the FCR information and NDNH
information?
Response: This rule is not requiring or
advocating the IV–D agency to
independently verify information
received from the NDNH or the FCR. It
merely describes the circumstances
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under which such data may be
disclosed to persons not specified in
section 453 of the Act (non-IV–D
purposes). For example, assume a State
IV–D agency submits an address
received from the NDNH for postal
verification. Once the postal verification
is complete, that information has been
independently verified and can be
released. The source of the address is
the postal service, not the NDNH.
33. Comment: One commenter
strongly recommends deleting the
provision in § 303.21(d)(3) from the
proposed regulation restricting access to
NDNH, FCR, and IRS data.
Response: Because these restrictions
are statutory, they cannot be deleted.
34. Comment: While one commenter
recognizes that Federal law requires
restriction on redisclosure of IRS data
and has no objection to this aspect, the
commenter is unaware of any basis in
Federal statute for requiring
independent verification of information
from NDNH, FCR, or MSFIDM.
Response: Federal statute is explicit
regarding authorized disclosure of
NDNH and FCR data. Section 453 of the
Act specifies that information from the
Federal PLS (of which the NDNH and
FCR are a part) may only be released to
authorized persons and for certain
purposes. This rule is not requiring the
IV–D program to independently verify
information received from the NDNH or
the FCR. It merely describes the
circumstances under which such data
may be disclosed to persons not
specified in section 453 of the Act (nonIV–D purposes).
35. Comment: One commenter notes
that a State currently accepts
information from the FCR and NDNH as
‘‘independently verified’’ and takes
action based upon that information.
This provision (requiring that the State
in itself independently verify such data)
will require reprogramming systems and
will cause operational burden on States.
Response: This rule is not requiring
the IV–D agency to independently verify
information received from the NDNH or
the FCR. It merely describes the
circumstances under which such data
may be disclosed to persons not
specified in section 453 of the Act (nonIV–D purposes). In fact, we encourage
IV–D agencies to take automated action
based on the NDNH or the FCR.
36. Comment: One commenter asks
for clarification on whether the State
would be able to share locate and
paternity establishment information on
a State’s IV–D system through an
automated interface with Child Welfare,
Foster Care, and Medicaid agencies.
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Response: Yes, under certain
circumstances and with certain
limitations. See §§ 303.21 and 307.13
37. Comment: Three commenters are
concerned that the independent
verification requirement will impede a
State’s ability to share information in a
timely, efficient and automated manner.
In particular, the requirement will
impede State’s ability to assist State IV–
E and Medicaid agencies in recovering
public health insurance costs and
locating parents. At a minimum, States
will need to segregate NDNH, FCR, and
MSFIDM data so that they do not
transmit this information to State IV–E
and Medicaid agencies pending
independent verification. This will
require additional automated system
development, at a cost to both States
and the Federal government, and will
impede the functioning of automated
interfaces with other State agencies.
Funds and resources devoted to
programming these requirements could
better be used on system development
that supports the core mission of the
child support program.
Response: This rule is not requiring
the IV–D agency to independently verify
information received from the NDNH or
the FCR. It merely describes the
circumstances under which such data
may be disclosed to persons not
specified in section 453 of the Act (for
non-IV–D purposes).
38. Comment: One commenter
believes the regulation fails to provide
guidance to IV–D agencies regarding the
use of Federal tax offset amounts and
asks: how can a IV–D agency
‘‘independently verify’’ the amount of a
Federal tax refund intercept?
Response: There is no way to
independently verify Federal tax refund
offset information. We continue to work
with the Department of the Treasury
and the Congress to resolve this issue.
39. Comment: One commenter notes
the regulation requires that authorized
disclosures, except to IV–A agencies,
cannot include information obtained
from the FCR, unless independently
verified. Does this mean that
information about the noncustodial
parent’s access to military medical
benefits obtained from the Defense Data
Management Center (DMDC) and
transmitted to the FCR is confidential?
Response: States acquire DMDC
through a FCR transaction but the data
is not part of the FCR database.
Information about the noncustodial
parent’s access to military medical
benefits is thus not subject to the
‘‘independent verification’’ requirement.
40. Comment: One commenter would
like confirmation that § 303.21(d)(3)
means that information may not be
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56437
shared with a custodial parent seeking
information about medical support
benefits available to a child but that it
may be released to the IV–A agency.
Response: There is no restriction on
sharing information from the Federal
PLS about medical support benefits
with custodial parents in IV–D cases.
Such information is not received from
the NDNH or the FCR.
41. Comment: Four commenters note
that the requirement for independent
verification of NDNH and FCR
information prior to disclosure could
have the following consequences: delay
in sending out income withholding
notices (will not meet 2-day Federal
timeframe); delay to families and
children in getting payments; burden on
employers who may be required to
furnish additional employment
verification to the SDNH; require
automated system programming changes
since the proposed rule would require
segregation of NDNH and FCR and
change to systems automatic processing
of New Hire information; is an
unacceptable burden on IV–D agencies
(unfunded mandate); will impair an
agency’s ability to assist other State
entities authorized to receive such
information; and will complicate the
process because depending on purposes
for which information is to be used,
sometimes it must be verified and
sometimes not.
Response: This rule is not requiring
the IV–D agency to independently verify
information received from the NDNH or
the FCR before it is used in the
administration of the IV–D program. It
merely describes the circumstances
under which such data may be
disclosed to persons not specified in
section 453 of the Act (for non-IV–D
purposes). We encourage IV–D agencies
to take automated action based on the
NDNH or the FCR information.
42. Comment: One commenter
believes that to now require
independent verification of this data
seems to be contradictory to previously
stated policy by the Federal OCSE (i.e.,
DCL–02–22 that offers the use of the
NDNH, and MSFIDM as better sources
than 1099 information).
Response: Independent verification is
not being required. It is merely a
condition that must be met if the State
wishes to use or disclose information for
non-IV–D purposes to nonauthorized
persons. This applies only to non-IV–D
purposes. There is no such restriction in
IV–D cases.
43. Comment: One commenter said
the State does not routinely track the
‘‘source’’ of most information and thinks
the administrative burden involved with
sharing information under the proposed
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restrictions may be too great for the
program to overcome. Another
commenter indicated that the State’s
IV–D automated system is required to
identify the source of address and
employment information the IV–D
agency receives from automated
sources. If IV–D staff independently
verified NDNH information, the staff
would have to change the source of
confidential information and then
neither State nor Federal Child Support
Enforcement agencies would be able to
calculate how many successful ‘‘hits’’
the State is receiving from NDNH or
FCR.
Response: The source of information
is a recommended but not required data
element in State child support systems.
However, most States do identify the
source of information on their systems
to meet other tracking requirements
such as tracking responses from each
automated location source.
44. Comment: One commenter
requests that if the Office insists on
including the restriction that prohibits
disclosure of NDNH and FCR
information to title IV, XIX and XXI
agencies, the Office insert language to
clarify ‘‘Except for SPLS disclosure
authorized under § 302.35(c)(5), the IV–
D program may not disclose FCR and
NDNH data to IV–B and IV–E agencies.’’
Response: Because of authority in
section 453(c) of the Act, in
§ 307.13(a)(4)(iii) we have indicated that
NDNH and FCR information is available
to IV–B and IV–E agencies for the
purposes set forth in section 453 of the
Act.
45. Comment: One commenter would
like the Office to recognize that the
mandate to disclose to Title IV–B and
IV–E agencies under § 303.21(d)(2) and
the prohibition on that mandated
disclosure of NDNH and FCR
information to IV–B and IV–E agencies
without first independently verifying
under (d)(3) will create confusion
because under 42 U.S.C. 653(c)(4), IV–
B, and IV–E agencies are authorized
persons for receiving NDNH and FCR
information for authorized purposes
without independent verification for the
limited purposes of establishing
parentage and support.
Response: Section 453(c) of the Act
provides authority for IV–B and IV–E
agencies to receive NDNH and FCR
information without independent
verification.
46. Comment: One commenter notes
that § 303.21(e) makes it clear that a
legislative body or governmental
committee cannot obtain the release of
information pertaining to an individual
without consent of the individual.
Please verify that it is up to the State to
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determine the nature of the consent of
the individual (e.g., written, verbal, or
notarized permission or a State could
deny permission entirely?).
Response: To the extent that an
individual in a IV–D case submits a
request to a legislator or legislative body
concerning his or her IV–D case, the IV–
D agency may disclose the information
necessary for the response because the
inquiry relates to the administration of
the IV–D program and is authorized
under paragraph (c). As mentioned
earlier in the preamble, we deleted the
language under paragraph (e)
Safeguards, that ‘‘safeguards shall also
prohibit disclosure to any committee or
legislative body (Federal, State, or local)
of any confidential information, unless
authorized by the individual as
specified in paragraph (d) of this
section.’’
47. Comment: One commenter, to
emphasize the requirement that States
establish the safeguards for victims of
family violence required by the statute
and by the automated system regulation,
requested the following sentence be
added to the end of § 303.21(e): ‘‘These
safeguards shall also include
prohibitions against the release of
information when the State has
reasonable evidence of domestic
violence or child abuse against a party
or a child and that the disclosure of
such information could be harmful to
the party or the child, as required by
section 454(26) of the Act, and shall
include use of the family violence
indicator required under
§ 307.11(f)(1)(x) of this chapter.’’
Response: We agree with the
commenter and have revised § 303.21(e)
accordingly.
48. Comment: One commenter
recommends adding a qualification to
§ 303.21(e) that the information may be
released where members of the
legislature want information with
respect to a IV–D case because of a
constituent request on a particular case.
Response: Addition of a qualification
is not necessary. Under § 303.21(c) such
disclosure is allowable because it is for
IV–D purposes.
Appendix A to § 303.21, Safeguarding
Confidential Information
1. Comment: One commenter is
concerned that Appendix A does not
recognize that among the duties of the
IV–D program is the duty to avoid fraud
in publicly-funded programs.
Response: States are responsible for
avoiding fraud in any publicly-funded
program. However we have no authority
to allow access to specific data when
prohibited or limited by Federal statute.
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2. Comment: One commenter notes
that the preamble to the proposed rule
and the proposed language of § 303.21
impose an independent verification
requirement for NDNH but not for
SDNH data. Yet the chart in Appendix
A following proposed § 303.21 applies
this independent verification
requirement to disclosure of SDNH data.
This appears to be an error. If not, this
requirement would be a major limitation
on State use of State new hire data that
has no basis in Federal law.
Response: The chart indicates that
independent verification is needed if
the source of information is NDNH,
FCR, or IRS, except that NDNH or FCR
information may be shared with the IV–
A, IV–B, and IV–E programs without
verification. As mentioned earlier, we
have redesigned Appendix A and added
a new Appendix B and C. There is no
requirement to independently verify
SDNH information.
Section 303.70, Procedures for
Submissions to the State Parent Locator
Service (State PLS) or the Federal Parent
Locator Service (FPLS)
1. Comment: One commenter
recommends that the Office specify that
the word ‘‘individuals’’ as used in
paragraph (a) includes parents, putative
fathers, children and caretaker relatives.
Response: Section 453 of the Act
governs whom the Federal PLS may
attempt to locate and by cross-reference
in section 454(8) of the Act, whom the
State PLS may attempt to locate. Section
453(a)(2)(A) refers to attempting to
locate any individual ‘‘(i) who is under
an obligation to pay child support; (ii)
against whom such an obligation is
sought; (iii) to whom such an obligation
is owed, or (iv) who has or may have
parental rights with respect to a child.’’
Caretaker relatives do not fit any of
those conditions. However, we have
substituted ‘‘parents, putative fathers,
and children’’ for ‘‘individuals’’ in
§ 303.20(a).
2. Comment: One commenter would
like the following ‘‘purpose’’ to be
added: The State PLS shall locate
individuals for the purpose of
facilitating informed and timely
decisions about child welfare and
permanency, since locating parents for
IV–B/IV–E purposes goes beyond just
‘‘establishing parentage’’ or
‘‘determining who has or may have
parental rights to a child’’ as the
language in the proposed rule currently
reads.
Response: The language in
§ 303.70(e)(1)(i) is the authorized
purpose as stated in section 453(a)(2) of
the Act for the release of information to
IV–B and IV–E State agencies and is
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consistent with timely decisions
regarding child welfare.
3. Comment: One commenter would
like the word ‘‘aid’’ changed to
‘‘assistance as defined at 45 CFR
260.31’’ in the proposed rule. This way,
there will be a clear national policy in
this area.
Response: We have changed the word
‘‘aid’’ to ‘‘assistance’’ as suggested by
the commenter but did not cite the
regulation because it may change.
Section 307.13, Security and
Confidentiality for Computerized
Support Enforcement Systems in
Operation After October 1, 1997
1. Comment: Will more guidance be
given to IV–D agencies regarding the
type of information that will be needed
by the State and Tribal agencies
administrating programs under titles IV,
XIX, and XXI of the Act?
Response: We encourage IV–D
agencies to work with other agencies to
make such determinations.
2. Comment: Could IV–A, XIX, and
XXI workers have login IDs and
passwords to the IV–D system if their
access to the IV–D system were
sufficiently limited to view only the
information that those workers had the
right to access?
Response: It is possible but would
require additional programming to
ensure that the non-IV–D worker has
access to only the authorized data
including, as applicable, independentlyverified data. Non-IV–D workers cannot
have direct access to the IV–D screens,
because usually the data on a typical
IV–D system screen may contain IRS
and financial institution information
3. Comment: One commenter asks for
clarification of the phrase ‘‘outside the
IV–D program’’ in § 307.13(a)(5). Does
this phrase mean that the State IV–D
agency may not disclose NDNH or FCR
information without independent
verification even if it is a disclosure that
is necessary to establish, modify or
enforce child support? Would this
phrase prohibit the IV–D agency from
using MSFIDM information as evidence
in a contempt of court proceeding to
show the delinquent obligor had assets
but still failed to pay child support as
ordered unless the IV–D agency first
obtained independent verification?
Response: Establishing, modifying or
enforcing a child support order, or a
court proceeding where proof is brought
regarding the fact that a delinquent
obligor had assets but still failed to pay
child support, are all IV–D purposes for
a IV–D case. Because they are IV–D
purposes, the IV–D agency may disclose
NDNH or FCR information and
independent verification does not
apply.
4. Comment: One commenter seeks
clarification that § 307.13(a)(5) [now
§ 307.13(a)(4)] does not require
independent verification of FCR and
NDNH information. If so, the
commenter recommends deleting this
provision as it is administratively
burdensome. One commenter would
like the Office to eliminate the
56439
restriction that requires independent
verification of NDNH and FCR
information to title IV, XIX and XXI
agencies.
Response: Independent verification of
NDNH and FCR information is only
necessary for disclosure for non-IV–D
purposes. The regulation has been
rewritten for clarity and § 307.13(a)(4)
requires written policies that limit
disclosure outside the IV–D program, of
National Directory of New Hire
information, Federal Case Registry
information, and IRS information that is
restricted as specified in the Internal
Revenue Code. Financial institution
information cannot be shared outside
the IV–D program. IV–A, IV–B, and IV–
E agencies are authorized under various
subsections of section 453 of the Act to
receive NDNH and FCR information
from the Federal PLS for certain
specified purposes. Since these agencies
are authorized to have this information,
we are permitting the IV–D agency to
disclose the NDNH or FCR information
from the IV–D computerized support
enforcement system directly to the IV–
A, IV–B, or IV–E agency if it is being
requested for the purpose authorized
under section 453 of the Act. For IV–B
and IV–E programs this includes
establishing paternity or parental rights
with respect to a child.
5. Comment: One commenter seeks
clarification as to who is responsible to
conduct any verification.
Response: The State IV–D agency
must independently verify the data.
APPENDIX A: LOCATING INDIVIDUALS THROUGH THE STATE PLSS § 302.35
Authorized purpose
of the request
Persons about whom
information may be
asked
Sources searched
Agent/attorney of a
State who has the
duty or authority to
collect child and
spousal support
under the IV–D plan.
Section 453(c)(1).
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Authorized person/program
Establish paternity.
Establish, set the
amount, modify, or
enforce child support obligations
and or to facilitate
the location of any
individual who is
under an obligation
to pay child support, against whom
such an obligation
is sought, or to
whom such an obligation is owed.
Locate a parent or
child involved in a
non-IV–D child
support case to
disburse an income
withholding collection. Section
453(a)(2).
Noncustodial Parent
Putative Father .........
Custodial Parent .......
Children. Section
453(a)(2)(A).
Federal Parent Locator Service.
In-state sources in
accordance with
State law.
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Authorized
information
returned
Limitations 1
Six Elements:
See footnote.
Person’s Name .........
Person’s SSN ...........
Person’s address ......
Employer’s name ......
Employer’s address ..
Employer Identification Number. Section 453(a)(2)(A)(iii).
Wages, income, and
benefits of employment, including
health care coverage. Section
453(a)(2)(B).
Type, status, location, and amount of
assets or debts
owed by or to the
individual. Section
453(a)(2)(C).
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APPENDIX A: LOCATING INDIVIDUALS THROUGH THE STATE PLSS § 302.35—Continued
Authorized person/program
Authorized purpose
of the request
Persons about whom
information may be
asked
Sources searched
Authorized
information
returned
Court that has the authority to issue an
order against an NCP
for the support and
maintenance of child,
or to serve as the initiating court in an action to seek a child
support order. Section
453(c)(2).
To facilitate the location of any individual who is under
an obligation to
pay child support,
against whom such
an obligation is
sought, or to whom
such an obligation
is owed.
Noncustodial Parent
Custodial Parent .......
Putative Father .........
Child .........................
Federal Parent Locator Service.
In-state sources in
accordance with
State law.
Six Elements as
above.
Wages, income, and
benefits of employment, including
health care coverage. Section
453(a)(2)(B).
Type, status, location, and amount of
assets or debts
owed by or to the
individual. Section
453(a)(2)(C).
Resident parent, legal
guardian, attorney, or
agent of a child not
receiving IV–A benefits (a non-IV–D request). Section
453(c)(3).2
Locate a parent or
child involved in a
non-IV–D child
support case..
To facilitate the location of any individual who is under
an obligation to
pay child support,
against whom such
an obligation is
sought, or to whom
such an obligation
is owed.
Noncustodial Parent
Putative Father .........
Federal Parent Locator Service.
In-state sources in
accordance with
State law.
Six Elements as
above.
Wages, income, and
benefits of employment, including
health care coverage. Section
453(a)(2)(B).
Type, status, location, and amount of
assets or debts
owed by or to the
individual. Section
453(a)(2)(C).
Limitations 1
No Internal Revenue
Service (IRS) information provided for
non-IV–D cases
unless independently verified.
No Multistate Financial Institution Data
Match (MSFIDM)
and no State Financial Institution
Data Match (FIDM)
information provided for non-IV–D
cases.
No required subsequent attempts to
locate unless there
is a new request.
Child not receiving
IV–A benefits.
No IRS Information.
No MSFIDM and no
State FIDM information provided for
non-IV–D cases.
In a non-IV–D request, attestation is
required as specified in
§ 302.35(c)(3)(i)–
(iii).
Locate a parent or
child involved in a
non-IV–D child
support case.
State agency that is administering a Child
and Family Services
program (IV–B) or a
Foster Care and
Adoption IV–E program. Section
453(c)(4).
To facilitate the location of any individual who has or
may have parental
rights with respect
to the child. Section 453(a)(2)(iv).
Noncustodial Parent
Putative Father .........
Custodial Parent .......
Child. Section
453(a)(2)(A).
Federal Parent Locator Service.
In-state sources in
accordance with
State law.
Six Elements as
above.
Wages, income, and
benefits of employment, including
health care coverage.
No required subsequent attempts to
locate unless there
is a new request.
No IRS information
unless independently verified.
No MSFIDM information and no State
FIDM information
provided.
Type, status, location, and amount of
assets or debts
owed by or to the
individual. Section
453(a)(2)(C).
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1 No information shall be disclosed if the disclosure of such information would contravene the national policy or security interests of the United
States or the confidentiality of census data. No information shall be disclosed if the State has reasonable evidence of domestic violence or child
abuse and the disclosure of such information could be harmful to the CP or child. See Section 453(b)(2) for release process to court or agent of
the court.
2 A Tribal IV–D program may request access to the Federal PLS under this authority. See PIQ–07–02/TPIQ–07–02, Q&R 7.
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56441
APPENDIX B: LOCATING AN INDIVIDUAL SOUGHT IN A CHILD CUSTODY/VISITATION OR PARENTAL KIDNAPPING CASE
Type of request
Authorized person/program
Authorized purpose of the request
About whom information may be
requested
LOCATING AN INDIVIDUAL
SOUGHT IN A
CHILD CUSTODY OR VISITATION CASE.
Any agent or attorney of any
State who has
the authority/
duty to enforce
a child custody
or visitation determination.
§ 463(d(2)(A).
A court, or agent
of the court,
having jurisdiction to make or
enforce a child
custody or visitation determination.
§ 463(d)(2)(B).
Agent or attorney
of the U.S. or a
State who has
authority/duty to
investigate, enforce, or prosecute the unlawful taking or
restraint of a
child.
§ 463(d)(2)(C).
Determining the
whereabouts of
a parent or
child to make or
enforce a custody or visitation determination. § 463(a)(2).
A parent or child.
§ 463(a).
LOCATING AN INDIVIDUAL
SOUGHT IN A
PARENTAL KIDNAPPING CASE.
Sources searched
Authorized information returned
Federal Parent
Locator Service.
In-state sources in
accordance with
State law.
Only the three following elements: Person’s
address Employer’s name
Employer’s address § 463(c).
Limitations 1
See footnote.
No IRS information provided.
No MSFIDM or
State FIDM information provided.
No subsequent attempts to locate
unless there is
a new request.
Determining the
whereabouts of
a parent or
child to enforce
any State or
Federal law
with respect to
the unlawful
taking or restraint of a
child.
§ 463(a)(1).
A parent or child.
§ 463(a).
Federal Parent
Locator Service.
In-state sources in
accordance with
State law.
Only the three following elements: Person’s
address Employer’s name
Employer’s address § 463(c).
See footnote.
No IRS information provided
No MSFIDM or
State FIDM information provided.
No subsequent attempts to locate
unless there is
a new request.
1 No information shall be disclosed if the disclosure of such information would contravene the national policy or security interests of the United
States or the confidentiality of census data. No information shall be disclosed if the State has reasonable evidence of domestic violence or child
abuse and the disclosure of such information could be harmful to the CP or child. See Section 453(b)(2) for release process to court or agent of
the court.
APPENDIX C: AUTHORITY FOR STATE IV–D AGENCIES TO RELEASE INFORMATION TO NON-IV–D FEDERAL, STATE, AND
TRIBAL PROGRAMS
Authorized purpose of
request
Authorized person/program
Authorized information
returned
Limitations
Sections 453 and
454A(f)(3) of the Act,
Section 1102 of the Act;
and 45 CFR 307.13.
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Authority
To perform State or Tribal
agency responsibilities
of designated programs.
State or Tribal agencies
administering title IV,
XIX, and XXI programs.
Confidential information
found in automated system.
No Internal Revenue Service information unless
independently verified.
No MSFIDM or State
FIDM information provided.
No NDNH and FCR information for title XIX and
XXI unless independently verified.
For IV–B/IV–E, for purpose
of section 453(a)(2) of
the Act can have NDNH
and FCR information
without independent
verification.
—Any other purpose requires independent
verification.
For IV–A NDNH/FRC information for purposes of
section 453(j) of the Act
without independent
verification.
—Need verification for
other purposes.
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APPENDIX C: AUTHORITY FOR STATE IV–D AGENCIES TO RELEASE INFORMATION TO NON-IV–D FEDERAL, STATE, AND
TRIBAL PROGRAMS—Continued
Authorized purpose of
request
Authorized person/program
Authorized information
returned
Income and eligibility
verification purposes of
designated programs.
State agencies administering title IV–A, Medicaid, unemployment
compensation, food
stamps, or other State
programs under a plan
approved under title I, X,
XIV, or XVI of the Act.
SDNH information: Individual’s name, address and
SSN; employer’s name,
address, and Federal
employer identification
number.
Authority
Sections 453A(h)(2) and
1137 of the Act—State
Directory of New Hires.
IV. Regulatory Review
A. Paperwork Reduction Act
Section 302.35(c) contains an
information collection requirement. As
required by the Paperwork Reduction
Act of 1995 (44 U.S.C. 3507(d)), the
Administration for Children and
Families submitted a copy of this
section to the Office of Management and
Budget (OMB) for its review. We
received only one comment regarding
the attestation; therefore in the final rule
have not revised any language in
§ 307.13 relating to attestation.
1. Comment: One commenter noted
that the Paper Reduction Act estimate of
702 hours grossly underestimates the
time needed to complete the
requirements of these proposed
regulations. Requiring State IV–D
agencies to independently verify NDNH
and FCR hits requires a tremendous
amount of paperwork, time, and effort.
Response: The regulation does not
require independent verification. It sets
forth the conditions for the release of
information that the State would not be
able to release for non-IV–D purposes
otherwise. If the information has not
been independently verified, it may not
be released for non-IV–D purposes or to
persons not specified in section 453 of
the Act.
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B. Regulatory Flexibility Analysis
The Secretary certifies that, under 5
U.S.C. 605(b), as enacted by the
Regulatory Flexibility Act (Pub. L. 96–
354), this rule will not result in a
significant impact on a substantial
number of small entities. The primary
impact is on State governments. State
governments are not considered small
entities under the Act.
C. Executive Order 12866
Executive Order 12866 requires that
regulations be reviewed to ensure that
they are consistent with the priorities
and principles set forth in the Executive
Order. The Department has determined
that this rule is consistent with these
priorities and principles. This
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regulation responds to State requests for
guidance on data privacy issues.
The primary purpose of this
regulation is to clarify requirements for
safeguarding child support enforcement
information by consolidating various
statutory requirements on disclosure
and safeguarding of information into a
regulatory framework. There are no
appreciable costs related to this
regulation as the relevant statutory
requirements have been in place for
many years and the regulation
substantially reflects current operating
practices.
D. Unfunded Mandates Reform Act of
1995
Section 202 of the Unfunded
Mandates Reform Act of 1995 requires
that a covered agency prepare a
budgetary impact statement before
promulgating a rule that includes any
Federal mandate that may result in the
expenditure by State, local, and Tribal
governments, in the aggregate, or by the
private sector, of $100 million or more
in any one year.
If a covered agency must prepare a
budgetary impact statement, section 205
further requires that it select the most
cost-effective and least burdensome
alternative that achieves the objectives
of the rule and is consistent with the
statutory requirements. In addition,
section 203 requires a plan for
informing and advising any small
governments that may be significantly
or uniquely impacted by the rule.
We have determined that this rule
will not result in the expenditure by
State, local, and Tribal governments, in
the aggregate, or by the private sector, of
more than $100 million in any one year.
Accordingly, we have not prepared a
budgetary impact statement, specifically
addressed the regulatory alternatives
considered, or prepared a plan for
informing and advising any significantly
or uniquely impacted small
governments.
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Limitations
E. Congressional Review
This rule is not a major rule as
defined in 5 U.S.C. chapter 8.
F. Assessment of Federal Regulations
and Policies on Families
Section 654 of the Treasury and
General Government Appropriations
Act of 1999 requires Federal agencies to
determine whether a policy or
regulation may affect family well-being.
If the agency’s determination is
affirmative, then the agency must
prepare an impact assessment
addressing seven criteria specified in
the law. This Office has reviewed and
determined that these regulations
protect the confidentiality of
information contained in the records of
State child support enforcement
agencies and will not have an impact on
family well being as defined in the
legislation.
G. Executive Order 13132
Executive Order 13132 prohibits an
agency from publishing any rule that
has federalism implications if the rule
either imposes substantial direct
compliance costs on State and local
governments and is not required by
statute, or the rule preempts State law,
unless the agency meets the
consultation and funding requirements
of section 6 of the Executive Order. This
rule does not have federalism
implication as defined in the Executive
order.
List of Subjects
45 CFR Part 302
Child support, Grants programs/social
programs, Reporting and recordkeeping
requirements.
45 CFR part 303
Child support, Grant programs/social
programs, Reporting and recordkeeping
requirements.
45 CFR Part 307
Child support, Grant programs/social
programs, computer technology,
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Reporting and recordkeeping
requirements.
(Catalog of Federal Domestic Assistance
Programs No. 93.563, Child Support
Enforcement Program.)
Dated: April 23, 2008.
Daniel C. Schneider,
Acting Assistant Secretary for Children and
Families.
Approved: June 23, 2008.
Michael O. Leavitt,
Secretary of Health and Human Services.
Accordingly, the Department of
Health and Human Services amends
title 45 chapter III of the Code of Federal
Regulations as follows:
■
PART 302—STATE PLAN
REQUIREMENTS
1. The authority citation for part 302
is revised to read as follows:
■
Authority: 42 U.S.C. 651 through 658, 660,
663, 664, 666, 667, 1302, 1396a(a)(25),
1396b(d)(2), 1396b(o), 1396b(p), 1396(k).
2. Section 302.35 is revised to read as
follows:
■
mstockstill on PROD1PC66 with RULES3
§ 302.35
State parent locator service.
The State plan shall provide as
follows:
(a) State PLS. The IV–D agency shall
maintain a State PLS to provide locate
information to authorized persons for
authorized purposes.
(1) For IV–D cases and IV–D purposes
by the IV–D agency. The State PLS shall
access the Federal PLS and all relevant
sources of information and records
available in the State, and in other
States as appropriate, for locating
custodial parents, noncustodial parents,
and children for IV–D purposes.
(2) For authorized non-IV–D
individuals and purposes—
(i) The State PLS shall access and
release information authorized to be
disclosed under Section 453(a)(2) of the
Act from the Federal PLS and, in
accordance with State law, information
from relevant in-state sources of
information and records, as appropriate,
for locating custodial parents,
noncustodial parents, and children
upon request of authorized individuals
specified in paragraph (c) of this
section, for authorized purposes
specified in paragraph (d) of this
section.
(ii) The State PLS shall not release
information from the computerized
support enforcement system required
under part 307 of this chapter, IRS
information, or financial institution data
match information, nor shall the State
PLS forward a non-IV–D request to
another State IV–D agency.
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(iii) The State PLS need not make
subsequent location attempts if locate
efforts fail to find the individual sought
unless a new request is submitted.
(b) Central State PLS requirement.
The IV–D program shall maintain a
central State PLS to submit requests to
the Federal PLS.
(c) Authorized persons. The State PLS
shall accept requests for locate
information only from the following
authorized persons:
(1) Any State or local agency or
official providing child and spousal
support services under the State plan;
(2) A court that has authority to issue
an order or to serve as the initiating
court in an action to seek an order
against a noncustodial parent for the
support and maintenance of a child, or
any agent of such court;
(3) The resident parent, legal
guardian, attorney, or agent of a child
who is not receiving assistance under
title IV–A of the Act only if the
individual:
(i) Attests that the request is being
made to obtain information on, or to
facilitate the discovery of, any
individual in accordance with section
453(a)(2) of the Act for the purpose of
establishing parentage, establishing,
setting the amount of, modifying, or
enforcing child support obligations;
(ii) Attests that any information
obtained through the Federal or State
PLS shall be used solely for these
purposes and shall be otherwise treated
as confidential;
(iii) Provides evidence that the
requestor is the parent, legal guardian,
attorney, or agent of a child not
receiving assistance under title IV–A,
and if an agent of such a child, evidence
of a valid contract that meets any
requirements in State law or written
policy for acting as an agent and, if a
parent, attestation that he or she is the
resident parent.
(iv) Pays the fee required for Federal
PLS services under section 453(e)(2) of
the Act and § 303.70(f)(2)(i) of this
chapter, if the State does not pay the fee
itself. The State may also charge a fee
to cover its costs of processing the
request, which must be as close to
actual costs as possible, so as not to
discourage requests to use the Federal
PLS. If the State itself pays the fee for
use of the Federal PLS or the State PLS
in a non-IV–D case, Federal financial
participation is not available in those
expenditures.
(4) Authorized persons as defined in
§ 303.15 of this chapter in connection
with parental kidnapping, child custody
or visitation cases; or
(5) A State agency that is
administering a program operated under
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56443
a State plan under titles IV–B or IV–E
of the Act.
(d) Authorized purposes for requests
and scope of information provided. The
State PLS shall obtain location
information under this section only for
the purposes specified in paragraphs
(d)(1) and (d)(2) of this section.
(1) To locate an individual with
respect to a child in a IV–D, non-IV–D,
IV–B, or IV–E case. The State PLS shall
locate individuals for the purpose of
establishing parentage, or establishing,
setting the amount of, modifying, or
enforcing child support obligations or
for determining who has or may have
parental rights with respect to a child.
For these purposes, only information
available through the Federal PLS or the
State PLS may be provided. This
information is limited to Social Security
Number(s), most recent address,
employer name and address, employer
identification number, wages or other
income from, and benefits of,
employment, including rights to, or
enrollment in, health care coverage, and
asset or debt information.
(2) To locate an individual sought for
the unlawful taking or restraint of a
child or for child custody or visitation
purposes. The State PLS shall locate
individuals for the purpose of enforcing
a State law with respect to the unlawful
taking or restraint of a child or for
making or enforcing a child custody or
visitation determination as defined in
section 463(d)(1) of the Act. For this
purpose, only the information available
through the Federal PLS or the State
PLS may be provided. This information
is limited to most recent address and
place of employment of a parent or
child.
(e) Locate information subject to
disclosure. Subject to the requirements
of this section and the privacy
safeguards required under section
454(26) of the Act and the family
violence indicators under section
307.11(f)(1)(x) of this part, the State PLS
shall disclose the following information
to authorized persons for authorized
purposes,
(1) Federal PLS information described
in sections 453 and 463 of the Act; and
(2) Information from in-state locate
sources.
PART 303—STANDARDS FOR
PROGRAM OPERATIONS
1. The authority citation for part 303
is revised to read as follows:
■
Authority: 42 U.S.C. 651 through 658, 660,
663, 664, 666, 667, 1302, 1396a(a)(25),
1396b(d)(2), 1396b(o), 1396b(p) and 1396(k).
■
2. Revise § 303.3 to read as follows:
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§ 303.3 Location of noncustodial parents
in IV–D cases.
(a) Definition. For purposes of this
section, location means obtaining
information concerning the physical
whereabouts of the noncustodial parent,
or the noncustodial parent’s
employer(s), other sources of income or
assets, as appropriate, which is
sufficient and necessary to take the next
appropriate action in a IV–D case.
(b) For all cases referred to the IV–D
program for IV–D services because of an
assignment of support rights or cases
opened upon application for IV–D
services under § 302.33 of this chapter,
the IV–D program must attempt to locate
all noncustodial parents or their sources
of income and/or assets when location
is needed to take a necessary action.
Under this standard, the IV–D program
must:
(1) Use appropriate location sources
such as the Federal PLS; interstate
location networks; local officials and
employees administering public
assistance, general assistance, medical
assistance, food stamps, and social
services (whether such individuals are
employed by the State or a political
subdivision); relatives and friends of the
noncustodial parent, current or past
employers; the local telephone
company; the U.S. Postal Service;
financial references; unions; fraternal
organizations; and police, parole, and
probation records, if appropriate; and
State agencies and departments, as
authorized by State law, including those
departments which maintain records of
public assistance, wages and
employment, unemployment insurance,
income taxation, driver’s licenses,
vehicle registration, and criminal
records and other sources;
(2) Establish working relationships
with all appropriate agencies in order to
use locate resources effectively;
(3) Within no more than 75 calendar
days of determining that location is
necessary, access all appropriate
location sources and ensure that
location information is sufficient to take
the next appropriate action in a case;
(4) Refer appropriate IV–D cases to the
IV–D program of any other State, in
accordance with the requirements of
§ 303.7 of this part. The IV–D program
of such other State shall follow the
procedures in paragraphs (b)(1) through
(b)(3) of this section for such cases, as
necessary, except that the responding
State is not required to access the
Federal PLS;
(5) Repeat location attempts in cases
in which previous attempts to locate
noncustodial parents or sources of
income and/or assets have failed, but
adequate identifying and other
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19:12 Sep 25, 2008
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information exists to meet requirements
for submittal for location, either
quarterly or immediately upon receipt
of new information which may aid in
location, whichever occurs sooner.
Quarterly attempts may be limited to
automated sources, but must include
accessing State employment security
files. Repeated attempts because of new
information which may aid in location
must meet the requirements of
paragraph (b)(3) of this section; and
(6) Have in effect safeguards,
applicable to all confidential
information handled by the IV–D
program, that are designed to protect the
privacy rights of the parties and that
comply with the requirements of
sections 454(26) and 454A(d) and (f) of
the Act and §§ 303.21 and 307.13.
(c) The State must establish
guidelines defining diligent efforts to
serve process. These guidelines must
include periodically repeating service of
process attempts in cases in which
previous attempts to serve process have
failed, but adequate identifying and
other information exists to attempt
service of process.
■ 4. Section 303.20 is amended by
revising paragraph (b)(7) as follows:
§ 303.20 Minimum organizational and
staffing requirements.
(b) * * *
(7) Operation of the State PLS as
required under §§ 302.35, 303.3, and
303.70 of this chapter.
*
*
*
*
*
■ 5. Section 303.21 is added to read as
follows:
§ 303.21 Safeguarding and disclosure of
confidential information.
(a) Definitions—(1) Confidential
information means any information
relating to a specified individual or an
individual who can be identified by
reference to one or more factors specific
to him or her, including but not limited
to the individual’s Social Security
number, residential and mailing
addresses, employment information,
and financial information.
(2) Independent verification is the
process of acquiring and confirming
confidential information through the
use of a second source. The information
from the second source, which verifies
the information about NDNH or FCR
data, may be released to those
authorized to inspect and use the
information as authorized under the
regulations or the Act.
(b) Scope. The requirements of this
section apply to the IV–D agency, any
other State or local agency or official to
whom the IV–D agency delegates any of
the functions of the IV–D program, any
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official with whom a cooperative
agreement as described in § 302.34 of
this part has been entered into, and any
person or private agency from whom the
IV–D agency has purchased services
pursuant to § 304.22 of this chapter.
(c) General rule. Except as authorized
by the Act and implementing
regulations, an entity described in
paragraph (b) of this section may not
disclose any confidential information,
obtained in connection with the
performance of IV–D functions, outside
the administration of the IV–D program.
(d) Authorized disclosures. (1) Upon
request, the IV–D agency may, to the
extent that it does not interfere with the
IV–D agency meeting its own
obligations and subject to such
requirements as the Office may
prescribe, disclose confidential
information to State agencies as
necessary to carry out State agency
functions under plans or programs
under title IV (including tribal programs
under title IV) and titles XIX, or XXI of
the Act, including:
(i) Any investigation, prosecution or
criminal or civil proceeding conducted
in connection with the administration of
any such plan or program; and
(ii) Information on known or
suspected instances of physical or
mental injury, sexual abuse or
exploitation, or negligent treatment or
maltreatment of a child under
circumstances which indicate that the
child’s health or welfare is threatened.
(2) Upon request, the IV–D agency
may disclose information in the SDNH,
pursuant to sections 453A and 1137 of
the Act for purposes of income and
eligibility verification.
(3) Authorized disclosures under
paragraph (d)(1) and (2) of this section
shall not include confidential
information from the National Directory
of New Hires or the Federal Case
Registry, unless authorized under
§ 307.13 of this Chapter or unless it is
independently verified information. No
financial institution data match
information may be disclosed outside
the administration of the IV–D program
and no IRS information may be
disclosed, unless independently verified
or otherwise authorized in Federal
statute. States must have safeguards in
place as specified in section 454A(d)
and (f) of the Act.
(e) Safeguards. In addition to, and not
in lieu of, the safeguards described in
§ 307.13 of this chapter, which governs
computerized support enforcement
systems, the IV–D agency shall establish
appropriate safeguards to comply with
the provisions of this section. These
safeguards shall also include
prohibitions against the release of
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information when the State has
reasonable evidence of domestic
violence or child abuse against a party
or a child and that the disclosure of
such information could be harmful to
the party or the child, as required by
section 454(26) of the Act, and shall
include use of the family violence
indicator required under
§ 307.11(f)(1)(x) of this chapter.
(f) Penalties for unauthorized
disclosure. Any disclosure or use of
confidential information in violation of
the Act and implementing regulations
shall be subject to any State and Federal
statutes that impose legal sanctions for
such disclosure.
6. Revise § 303.70 to read as follows:
mstockstill on PROD1PC66 with RULES3
§ 303.70 Procedures for submissions to
the State Parent Locator Service (State PLS)
or the Federal Parent Locator Service
(Federal PLS).
(a) The State agency will have
procedures for submissions to the State
PLS or the Federal PLS for the purpose
of locating parents, putative fathers, or
children for the purpose of establishing
parentage or establishing, setting the
amount of, modifying, or enforcing
child support obligations; or for the
purpose of enforcing any Federal or
State law with respect to the unlawful
taking or restraint of a child or making
or enforcing a child custody or
visitation determination as defined in
section 463(d)(1) of the Act.
(b) Only the central State PLS may
make submittals to the Federal PLS for
the purposes specified in paragraph (a)
of this section.
(c) All submittals shall be made in the
manner and form prescribed by the
Office.
(d) All submittals shall contain the
following information:
(1) The parent’s or putative father’s
name;
(2) The parent’s or putative father’s
Social Security Number (SSN). If the
SSN is unknown, the IV–D program
must make reasonable efforts to
ascertain the individual’s SSN before
making a submittal to the Federal PLS;
and
(3) Any other information prescribed
by the Office.
(e) The director of the IV–D agency or
his or her designee shall attest annually
to the following:
(1)(i) The IV–D agency will only
obtain information to facilitate the
discovery of any individual in
accordance with section 453(a)(2) of the
Act for the purpose of establishing
parentage, establishing, setting the
amount of, modifying, or enforcing
child support obligations, or for
determining who has or may have
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19:12 Sep 25, 2008
Jkt 214001
parental rights with respect to a child,
or in accordance with section 453(a)(3)
of the Act for enforcing a State law with
respect to the unlawful taking or
restraint of a child, or for making or
enforcing a child custody or visitation
determination as defined in section
463(d)(1) of the Act.
(ii) The IV–D agency will only
provide information to the authorized
persons specified in sections 453(c) or
463(d) of the Act and § 302.35 of this
chapter.
(2) In the case of a submittal made on
behalf of a resident parent, legal
guardian, attorney or agent of a child
not receiving assistance under title IV–
A, the IV–D agency must verify that the
requesting individual has complied
with the provisions of § 302.35 of this
chapter.
(3) The IV–D agency will treat any
information obtained through the
Federal PLS and SPLS as confidential
and shall safeguard the information
under the requirements of sections
453(b), 453(l), 454(8), 454(26), and
463(c) of the Act, § 303.21 of this part
and instructions issued by the Office.
(f)(1) The IV–D agency shall
reimburse the Secretary for the fees
required under:
(i) Section 453(e)(2) of the Act
whenever Federal PLS services are
furnished to a resident parent, legal
guardian, attorney or agent of a child
not receiving assistance under title IV–
A of the Act;
(ii) Section 454(17) of the Act
whenever Federal PLS services are
furnished in parental kidnapping and
child custody or visitation
determination;
(iii) Section 453(k)(3) of the Act
whenever a State agency receives
information from the Federal PLS
pursuant to section 453 of the Act.
(2)(i) The IV–D agency may charge an
individual requesting information, or
pay without charging the individual, the
fees required under sections 453(e)(2),
453(k)(3) or 454(17) of the Act except
that the IV–D agency shall charge an
individual specified in section 453(c)(3)
of the Act the fee required under section
453(e)(2) of the Act
(ii) The IV–D agency may recover the
fee required under section 453(e)(2) of
the Act from the noncustodial parent
who owes a support obligation to a
family on whose behalf the IV–D agency
is providing services and repay it to the
individual requesting information or
itself.
(iii) State funds used to pay the fee
under section 453(e)(2) of the Act are
not program expenditures under the
State plan but are program income
under § 304.50 of this chapter.
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56445
(3) The fees referenced in paragraph
(f)(1) of this section shall be in an
amount determined to be reasonable
payment for the information exchange.
(4)(i) If a State fails to transmit the
fees charged by the Office under this
section, the services provided by the
Federal PLS in cases subject to the fees
may be suspended until payment is
received.
(ii) Fees shall be transmitted in the
amount and manner prescribed by the
Office in instructions.
PART 307—COMPUTERIZED
SUPPORT ENFORCEMENT SYSTEMS
IN OPERATION AFTER OCTOBER 1,
1997
1. The authority citation for part 307
continues to read as follows:
■
Authority: 42 U.S.C. 652 through 658, 664,
666 through 669A, and 1302.
2. Amend § 307.13 by revising
paragraph (a) to read as follows:
■
§ 307.13 Security and confidentiality for
computerized support enforcement
systems in operation after October 1, 1997.
*
*
*
*
*
(a) Information integrity and security.
Have safeguards protecting the integrity,
accuracy, completeness of, access to,
and use of data in the computerized
support enforcement system. These
safeguards shall include written policies
concerning access to data by IV–D
agency personnel, and the sharing of
data with other persons to:
(1) Permit access to and use of data to
the extent necessary to carry out the
State IV–D program under this chapter;
(2) Specify the data which may be
used for particular IV–D program
purposes, and the personnel permitted
access to such data;
(3) Permit exchanging information
with State and Tribal agencies
administering programs under titles IV,
XIX, and XXI of the Act, to the extent
necessary to carry out those State and
Tribal agency responsibilities under
such programs in accordance with
section 454A(f)(3) of the Act, and to the
extent that it does not interfere with IV–
D program meeting its own obligations.
(4) Prohibit the disclosure of NDNH,
FCR, financial institution, and IRS
information outside the IV–D program
except that:
(i) IRS information is restricted as
specified in the Internal Revenue Code;
(ii) Independently verified
information other than financial
institution information may be released
to authorized persons;
(iii) NDNH and FCR information may
be disclosed without independent
verification to IV–B and IV–E agencies
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for the purposes of establishing
parentage or establishing parental rights
with respect to a child; and
(iv) NDNH and FCR information may
be disclosed without independent
verification to IV–A agencies for the
purpose of assisting States to carry out
their responsibilities of administering
the Title IV–A programs.
*
*
*
*
*
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Agencies
[Federal Register Volume 73, Number 188 (Friday, September 26, 2008)]
[Rules and Regulations]
[Pages 56422-56446]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-22054]
[[Page 56421]]
-----------------------------------------------------------------------
Part V
Department of Health and Human Services
-----------------------------------------------------------------------
Administration for Children and Families
-----------------------------------------------------------------------
Office of Child Support Enforcement
-----------------------------------------------------------------------
45 CFR Parts 302, 303, and 307
State Parent Locator Service; Safeguarding Child Support Information;
Final Rule
Federal Register / Vol. 73, No. 188 / Friday, September 26, 2008 /
Rules and Regulations
[[Page 56422]]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Children and Families
Office of Child Support Enforcement
45 CFR Parts 302, 303, and 307
RIN 0970-AC01
State Parent Locator Service; Safeguarding Child Support
Information
AGENCY: Office of Child Support Enforcement (OCSE), Administration for
Children and Families (ACF), Department of Health and Human Services
(HHS).
ACTION: Final rule.
-----------------------------------------------------------------------
SUMMARY: The Personal Responsibility and Work Opportunity
Reconciliation Act of 1996 (PRWORA) created and expanded State and
Federal title IV-D child support enforcement databases and
significantly enhanced access to information for title IV-D child
support purposes. States are moving toward integrated service delivery
and developing enterprise architecture initiatives to link their
program databases. This final rule prescribes requirements for: State
Parent Locator Service responses to authorized location requests; and
State IV-D program safeguarding of confidential information and
authorized disclosures of this information. This rule restricts the use
of confidential data and information to child support purposes, with
exceptions for certain disclosures permitted by statute.
DATES: This rule is effective March 23, 2009.
FOR FURTHER INFORMATION CONTACT: Yvette Hilderson Riddick, Policy and
Automation Liaison, OCSE, 202-401-4885, e-mail:
yvetteriddick@acf.hhs.gov. Deaf and hearing-impaired individuals may
call the Federal Dual Party Relay Service at 1-800-877-8339 between 8
a.m. and 7 p.m. eastern time.
SUPPLEMENTARY INFORMATION:
I. Statutory Authority
II. Summary Description of Regulatory Provisions
A. State Parent Locator Service
B. Safeguarding and Disclosure of Confidential Information
III. Section-by-Section Discussion of Comments
IV. Regulatory Review
A. Paperwork Reduction Act
B. Regulatory Flexibility Analysis
C. Regulatory Impact Analysis
D. Unfunded Mandates Reform Act of 1995
E. Congressional Review
F. Assessment of Federal Regulations and Policies on Families
G. Executive Order 13132
I. Statutory Authority
This final regulation is published under the authority granted to
the Secretary of HHS (Secretary) by section 1102 of the Social Security
Act (the Act), 42 U.S.C. 1302. Section 1102 authorizes the Secretary to
publish regulations that may be necessary for the efficient
administration of the functions for which he is responsible under the
Act.
The provisions of this final rule pertaining to the Federal Parent
Locator Service (PLS) implement section 453 of the Act, 42 U.S.C. 653.
Section 453 requires the Secretary to establish and conduct a Federal
PLS to obtain and transmit specified information to authorized persons
for purposes of establishing parentage; establishing, modifying, or
enforcing child support obligations; and enforcing any Federal or State
law with respect to a parental kidnapping; or making or enforcing a
child custody or visitation determination, as described in section 463
of the Act. It authorizes the Secretary to use the services of State
entities to carry out these functions.
The provisions relating to the State PLS implement section 454(8)
of the Act, 42 U.S.C. 654(8), which requires each State plan for child
support enforcement to provide that the State will: (1) Establish a
service to locate parents utilizing all sources of information and
available records; and the Federal PLS established under section 453;
and (2) shall subject to the privacy safeguards in section 454(26) of
the Act, 42 U.S.C. 654(26), disclose only the information described in
sections 453 and 463 of the Act to the authorized persons specified in
those sections.
The provisions relating to the States' computerized support
enforcement systems implement section 454A of the Act, 42 U.S.C. 654a,
which requires States' systems to perform such functions as the
Secretary may specify relating to management of the State title IV-D
program. Additionally, as stated in section 454A(f) of the Act, the
State shall use the statewide automated system to extract information
from, to share and compare information with, and to receive information
from, other data bases and information necessary to enable the State
agency (or the Secretary or other State or Federal agencies) to carry
out the Child Support Enforcement program under title IV-D of the Act,
and other programs designated by the Secretary.
In addition, the provisions pertaining to safeguarding of
information implement section 454(26) of the Act, which requires the
State IV-D program to have in effect safeguards, applicable to all
confidential information handled by the State agency, that are designed
to protect the privacy rights of the parties. Nothing in this rule is
meant to prevent the appropriate use of administrative data for program
oversight, management, and research.
II. Summary Description of Regulatory Provisions
The following is a summary of the regulatory provisions included in
this final rule. The Notice of Proposed Rulemaking (NPRM) was published
in the Federal Register on October 14, 2005 (70 FR 60038). The NPRM was
organized into two major sections. Section 1: State Parent Locator
Service discussed amendments to the proposed regulations on locating
individuals and their assets in response to authorized location
requests. Affected regulations include Sec. Sec. 302.35, 303.3,
303.20, and 303.70. Section 2: Safeguarding and Disclosure of
Confidential Information discussed new regulations on safeguarding and
disclosure of confidential information, Sec. 303.21 and amendments to
the regulation on security and confidentiality of information in
computerized support enforcement systems, Sec. 307.13.
The Section-by-Section Discussion of Comments (Section III)
provides a detailed listing of the comments and responses. Many
commenters asked for points of clarification rather than for change of
language in the regulation. There were some comments, however, that
brought about regulatory language changes in the final rule.
Specifically, major changes include:
In Sec. 303.21(a) we deleted the last sentence ``The amount of
support ordered and the amount of a support collection are not
considered confidential information for purposes of this section.''
Commenters were concerned that this language may be interpreted as IV-D
payment records could be made available to requestors not associated
with the case who may want the information for purposes not related to
child support.
In response to comments, we deleted paragraph (1) of Sec.
303.21(d), which in the NPRM authorized disclosure of confidential
information to the individual to whom the information pertains. To the
extent that an individual is requesting information about himself/
herself in the IV-D agency's files for a IV-D program purpose, the
information may be
[[Page 56423]]
disclosed under paragraph (c), General rule. We also deleted under
paragraph (e) Safeguards, that ``safeguards shall prohibit disclosure
to any committee or legislative body (Federal, State, or local) of any
confidential information, unless authorized by the individual as
specified in paragraph (d) of this section.'' To the extent that an
individual in a IV-D case submits a request to a legislator or
legislative body concerning his or her IV-D case, the IV-D agency may
disclose the information necessary for the response because the inquiry
relates to the administration of the IV-D program and is authorized
under paragraph (c).
We revised Sec. 303.21(d)(2)(ii) and (iii) and relocated it to
Sec. 303.21(d)(1). Section 454A of the Act only permits the disclosure
of information for non-IV-D purposes to State agencies of designated
programs where the information is necessary to carry out a State agency
function under that program. Therefore, we have relocated these
disclosures to clarify that they are encompassed within this authority
specified in Sec. 303.21(d)(1). In paragraph (2), we restricted
disclosure of information for income and eligibility verification
purposes under sections 453A and 1137 of the Act to SDNH information.
We added language to Sec. 303.21(e) that refers to family violence
indicator requirements under Sec. 307.11(f)(1)(x). Commenters thought
we should add language regarding the family violence indicator which is
an additional privacy safeguard for family violence victims.
We also changed Sec. 307.13(a) of the NPRM by deleting paragraph
(4). It referred to welfare-to-work, a grant program that no longer
exists. We redesignated paragraph (a)(5) as paragraph (a)(4) and
revised the language for clarity. As revised, it requires written
policies that limit disclosure outside the IV-D program of National
Directory of New Hire, Federal Case Registry and Internal Revenue
Service (IRS) information from the computerized support enforcement
system. The regulation sets forth the circumstances when information
may be disclosed to IV-A, IV-B, and IV-E agencies and when IRS
information may be disclosed. As revised, financial institution
information cannot be shared outside the IV-D program. We made this
change because of the language in section 469A(a) and (b) of the Act.
These sections provide for non-liability for financial institutions
when they disclose financial record information only for child support
related purposes. Throughout the preamble and regulation we use
``financial institution information'' to refer to information covered
by section 469A(a) and (b) of the Act. This information includes
Multistate Financial Data Matches (MSFIDM) and State Financial
Institute Data Matches (State FIDM).
Some commenters found the charts confusing, especially Appendix A
in Section I and Appendix A in Section 2. We reorganized the two
previous charts into three charts: Appendix A, B, and C. In Appendix A
we reordered the chart by displaying locate efforts first by person
rather than by purpose. Appendix A illustrates authority for locating
individuals through the State PLS. Appendix B illustrates authority for
locating an individual sought in a child custody/visitation or parental
kidnapping case. Appendix C illustrates authority for State IV-D
agencies to release information to non-IV-D Federal, State, and Tribal
Programs. These charts are included at the end of the preamble for
illustrative purposes only.
Section II. A. State Parent Locator Service (Sections 302.35, 303.3,
303.20, and 303.70)
Section 302.35, State Parent Locator Service
The previous regulation at Sec. 302.35(a) contained a State plan
requirement that the IV-D program shall establish a State Parent
Locator Service (PLS) using: (1) All relevant sources of information
and records available in the State, and in other States as appropriate;
and (2) the Federal PLS of the Department of Health and Human Services.
Paragraph (a) modifies the requirement for each State to
``establish'' a State PLS, and instead requires each State to
``maintain'' a State PLS ``to provide locate information to authorized
persons for authorized purposes.''
Section Sec. 302.35(a)(1), covering IV-D agencies, cases and
purposes, requires that the State PLS access ``the Federal PLS and all
relevant sources of information and records available in the State, and
in other States as appropriate, for locating custodial parents,
noncustodial parents, and children for IV-D purposes.'' Paragraph
(a)(2) addresses locate requests for authorized non-IV-D individuals
and purposes. For purposes of this regulation, all requests under
section 453(c)(3) of the Act are considered to be requests by non-IV-D
individuals and purposes. This provision requires a IV-D program to
access and release information authorized to be disclosed under section
453(a)(2) of the Act from ``the Federal PLS and, in accordance with
State law, information from relevant in-state sources of information
and records, as appropriate'' to respond to locate requests from a non-
IV-D entity or authorized individual specified in paragraph (c) and for
authorized purposes specified in paragraph (d).
For non-IV-D requests, under paragraph (a)(2), the State PLS will
not access IRS information or financial institution information, which
is available only to IV-D agencies and to a limited extent to their
agents, under Federal statute.
The previous regulation at paragraph (b) required that the IV-D
agency must ``establish a central State PLS office and also may
designate additional IV-D offices within the State to submit requests
to the Federal PLS.'' The amendment to Sec. 302.35(b) removes mention
of a State PLS ``office.'' It also requires the IV-D program to
``maintain'' rather than ``establish'' a central State PLS.
The previous Sec. 302.35(c)(1) through (5) language specified the
authorized persons and entities from whom the State PLS shall accept
requests for locate information. The amendments to paragraph (c)
strengthen the process by which authorized requestors obtain locate
information through the State PLS, specifically with respect to
requests from a resident parent, legal guardian, attorney, or agent of
a non-IV-A child.
Previously, Sec. 302.35(c)(3) simply referred to the ``resident
parent, legal guardian, attorney, or agent of a child'' in non-IV-A
cases as authorized persons. The revised Sec. 302.35(c)(3) makes it
clear that the State PLS will accept locate requests from the resident
parent, legal guardian, attorney or agent of a child who is not
receiving assistance under title IV-A of the Act only if key
requirements are met. The regulation requires the individual to: (i)
Attest that the request is being made to obtain information on, or to
facilitate the discovery of, any individual in accordance with section
453(a)(2) of the Act for the purpose of establishing parentage,
establishing, setting the amount of, modifying, or enforcing child
support obligations; (ii) attest that any information obtained through
the Federal or State PLS will be used solely for these purposes and
otherwise treated as confidential; (iii) provide evidence that the
requestor is the parent, legal guardian, attorney, or agent of a child
not receiving assistance under title IV-A of the Act, and if an agent
of such a child, evidence of a valid contract that meets any
requirements in State law or written policy for acting as an agent, and
if a parent, attestation that he or she
[[Page 56424]]
is the resident parent; and (iv) pay the Federal PLS fee required under
section 453(e)(2) of the Act and Sec. 303.70(f)(2)(i), if the State
does not pay the fee itself. The regulation also specifies that the
State may charge a fee to cover its costs of processing these requests.
A State's fee must be as close to actual costs as possible, so as not
to discourage requests to use the Federal PLS. See Sec. Sec. 304.23(e)
and 304.50(a). Paragraph (c)(4) simplifies the language regarding the
use of the Federal PLS for parental kidnapping, child custody, or
visitation cases. Paragraph (c)(5) rewords the previous language
allowing locate requests from State title IV-B and title IV-E agencies.
Previous paragraph (d) is redesignated as paragraph (e), as
discussed below. A new paragraph (d) is added to specify the authorized
purposes for which the State PLS and the Federal PLS may be used and
the locate information that may be released for these purposes.
Paragraph (d)(1) covers the purposes of establishing parentage and
establishing, modifying, or enforcing child support. It also covers
related authorized releases of information to locate an individual who
has or may have parental rights with respect to the child. It pertains
to IV-D and non-IV-D authorized persons and programs, including title
IV-B and IV-E agencies. For IV-B/IV-E cases that are non-IV-D and other
cases under (d)(1), wage information is authorized and the State PLS
may provide asset and/or debt information from the Federal PLS.
Paragraph (d)(2) covers the purposes of enforcing a State law with
respect to the unlawful taking or restraint of a child or for making or
enforcing child custody or visitation determination and the related
authorized releases of information.
Paragraph (e), requires privacy safeguards for Federal PLS
information only. The amendment specifies at paragraphs (e)(1) and (2)
that, subject to the requirements of this section and the privacy
safeguards required under section 454(26) of the Act and the family
violence indicators under section 307.11(f)(1)(x), the State PLS shall
disclose ``Federal PLS information'' described in sections 453 and 463
of the Act and ``information from in-state locate.'' An Appendix A has
been added at the end of the preamble to show the linkages between
authorizing statute, authorized purpose, authorized person or program,
and authorized information.
Section 303.3, Location of Noncustodial Parents in IV-D Cases
Under the final rule, Sec. 303.3 is re-titled ``Location of
noncustodial parents in IV-D cases.'' Under paragraph (a), location is
defined to mean ``information concerning the physical whereabouts of
the noncustodial parent, or the noncustodial parent's employer(s),
other sources of income or assets, as appropriate, which is sufficient
and necessary to take the next appropriate action in a IV-D case.''
The amendments to paragraph (b) clarify which location requirements
apply to IV-D cases. Paragraph 303.3(b) requires the IV-D program to
attempt to locate a noncustodial parent in a IV-D case or his or her
sources of income and/or assets when location is needed to take
necessary action. Paragraphs (b)(1) through (5) provide an extensive
list of location sources that as discussed below are unchanged for the
most part from the previous regulation.
Paragraph (b)(3) no longer includes the words ``including
transmitting appropriate cases to the Federal PLS'' because States now
submit cases to the Federal Case Registry for automatic matching with
the National Directory of New Hires for locate purposes.
The previous regulation at paragraph (b)(4) required the IV-D
program to ``Refer appropriate cases to the IV-D program of any other
State, in accordance with the requirements of Sec. 303.7 of this
part.'' The amendment inserts the word ``IV-D'' before the word
``cases'' to clarify that the IV-D program of State 1 may refer only
IV-D cases to the IV-D program of State 2.
New paragraph (b)(6) draws a direct link between the IV-D program's
duty to locate noncustodial parents and the duty to safeguard
information. The language incorporates by reference both the existing
statutory requirement at sections 454(26) and 454A(d) and (f) of the
Act and the regulatory requirements at Sec. Sec. 303.21 and 307.13.
Current paragraph (c) regarding diligent efforts to serve process
is unchanged, but is republished to aid the reader in reviewing this
section.
Section 303.20, Minimum Organizational and Staffing Requirements
The regulation at Sec. 303.20 describes the minimum organizational
and staffing requirements for the IV-D program. Paragraph (b) of this
section requires an organizational structure and staff sufficient to
fulfill specified State level functions, including, in paragraph
(b)(7), ``operation of the State Parent Locator Service as required
under Sec. Sec. 302.35, 303.3, and 303.70 of this chapter.''
Section 303.21, Safeguarding and Disclosure of Confidential Information
This new regulation is discussed in Section II.B.
Section 303.70, Procedures for Submissions to the State Parent Locator
Service (State PLS) or the Federal Parent Locator Service (Federal PLS)
With passage of legislation that established the National Directory
of New Hires (NDNH) in 1996 and established the Federal Case Registry
(FCR) in 1998, the Federal PLS became highly automated. The language in
this section has been revised to indicate that the Federal PLS reflects
the automated matching and return of information to IV-D programs in
IV-D cases from the Federal PLS's Federal Case Registry and National
Directory of New Hires. For example, while requests for Federal PLS
information are accepted, State IV-D programs no longer ``request''
Federal PLS information and we replaced the word ``requests'' with
``submittals'' wherever it appears. We eliminated the word ``office''
as in State PLS ``office'' to demonstrate that this work is automated.
A new paragraph (a) has been inserted: The State agency will have
procedures for submitting to the State PLS or the Federal PLS for the
purpose of locating parents, putative fathers, or children for the
purpose of establishing parentage or establishing, setting the amount
of, modifying, or enforcing child support obligations; or for the
purpose of enforcing any Federal or State law with respect to the
unlawful taking or restraint of a child; or making or enforcing a child
custody or visitation determination as defined in section 463(d)(1) of
the Act. The previous paragraph (a) has been redesignated as paragraph
(b) and the previous paragraph (b) has been redesignated as paragraph
(c).
In addition, in newly designated paragraph (d) all submittals shall
contain the following information: (1) The parent's or putative
father's name; (2) the parent's or putative father's Social Security
Number (SSN). If the SSN is unknown the IV-D program must make
reasonable efforts to ascertain the individual's SSN before making a
submittal to the Federal PLS; and (3) any other information prescribed
by the Office.
The previous regulation at Sec. 303.70(d) has been redesignated as
paragraph (e). It requires that annually the IV-D director attest to
compliance with the listed requirements. Paragraph (e)(1)(i) specifies
that the IV-D program will ``obtain'' rather than ``request''
[[Page 56425]]
information. A new paragraph (e)(1)(ii) clarifies that the IV-D program
will only provide information to authorized persons as specified in
sections 453(c) and 463(d) of the Act and Sec. 302.35.
Paragraph (e)(2) is new and requires that, in the case of a
submittal made on behalf of a resident parent, legal guardian, attorney
or agent of a child not receiving assistance under title IV-A, the IV-D
program must verify that the requestor has complied with the provisions
of Sec. 302.35.
Paragraph (e)(3), formerly paragraph (d)(2), has been changed to
specify that the IV-D program shall treat information obtained through
the Federal PLS as confidential and shall safeguard the information in
accordance with statutory requirements at Sec. 303.21.
Paragraph (f) has minor changes. In (f)(1) the statutory references
have been accompanied by explanatory phrases for better understanding
and in (f)(4)(ii) the word ``paid'' has been changed to ``transmitted''
to reflect the change in payment methodology due to technology
advances.
II.B. Safeguarding and Disclosure of Confidential Information (Sections
303.21 and 307.13)
Section 303.21, Safeguarding and Disclosure of Confidential Information
The regulation consists of six paragraphs: (a) Definitions; (b)
Scope; (c) General rule; (d) Authorized disclosures; (e) Safeguards;
and (f) Penalties for unauthorized disclosure.
Section 303.21(a) Definitions
The regulation begins with a definition of the term ``confidential
information.'' Paragraph (a)(1) provides that ``confidential
information'' means any information relating to a specified individual
or an individual who can be identified by reference to one or more
factors specific to him or her, including, but not limited, to the
individual's Social Security Number, residential and mailing addresses,
employment information, and financial information. Paragraph (a)(2)
defines independent verification to mean the process of acquiring and
confirming confidential information through the use of a second source.
The information from the second source, which verifies the information
about NDNH or FCR data, may be released to those authorized to inspect
and use the information as authorized under the regulations or the Act.
Section 303.21(b) Scope
Paragraph (b) reads: ``The requirements of this section apply to
the IV-D agency, any other State or local agency or official to whom
the IV-D agency delegates any of the functions of the IV-D program, any
official with whom a cooperative agreement as described in Sec. 302.34
has been entered into, and any person or private agency from whom the
IV-D agency has purchased services pursuant to Sec. 304.22.''
Section 303.21(c) General Rule
Paragraph (c) presents a general rule which states that ``[e]xcept
as authorized by the Act and implementing regulations, an entity
described in paragraph (b) of this section may not disclose any
confidential information, obtained in connection with the performance
of IV-D functions, outside of the administration of the IV-D program.''
Section 303.21(d) Authorized Disclosures
Paragraph (d) sets forth the authorized disclosures that are
exceptions to the general rule prohibiting disclosure of confidential
information. Under paragraph (d)(1), upon request, the IV-D agency may,
to the extent that it does not interfere with the IV-D agency meeting
its own obligations, disclose information for certain limited purposes.
Under paragraph (d)(1) information may be shared for administration of
programs under titles IV (TANF, child and family services, and foster
care and adoption programs), XIX (Medicaid program), and XXI (State
Children's Health Insurance [SCHIP] program) of the Act. The regulation
also includes disclosure to Tribal programs authorized under title IV-A
and IV-D of the Act.
Paragraph (d)(2) (previously paragraph (d)(2)(iv)) permits the
release of SDNH information to programs designated pursuant to sections
453A and 1137 of the Act for income and eligibility verification
purposes.
Paragraph (d)(3) requires that authorized disclosures under Sec.
303.21(d)(1) and (2) shall not include confidential information from
the National Directory of New Hires, the Federal Case Registry, or
Internal Revenue Service (IRS), unless authorized under Sec. 307.13 or
unless the information has been independently verified. A State may
independently verify the NDNH or the FCR information through another
source, in which case the information from the second source may be
used. Independent verification is the process of acquiring and
confirming confidential information through the use of a second source.
The information from the second source may be released to those
authorized to inspect and use the information. For example, if a State
determines that an address is correct through a postal verification the
State can share the information it acquired from the second source (the
Post Office). No IRS information can be disclosed outside of the
administration of the IV-D program, unless specifically authorized in
Federal statute or independently verified. IRS information is
restricted as specified in the Internal Revenue Code (IRC). No
financial institution information may be disclosed outside the IV-D
program. The restriction on release of financial institution
information outside the IV-D program is due to the liability protection
given to financial institutions for release of information to the
Federal PLS or to the State IV-D programs for child support purposes as
indicated in section 466(a)(17)(C) of the Act and limitations in
section 469A of the Act, regarding the use of such information.
Section 303.21(e) Safeguards
Paragraph (e) provides that ``In addition to, and not in lieu of,
the safeguards described in Sec. 307.13 of this chapter, which governs
computerized support enforcement systems, the IV-D agency shall
establish appropriate safeguards to comply with the provisions of this
section.'' These safeguards shall also include prohibitions against the
release of information when the State has reasonable evidence of
domestic violence or child abuse against a party or a child and that
the disclosure of such information could be harmful to the party or the
child, as required by Sec. 454(26) of the Act, and shall include use
of the family violence indicator required under Sec. 307.11(f)(1)(x)
of this chapter.
Section 303.21(f) Penalties for Unauthorized Disclosure
Paragraph (f) provides that ``[a]ny disclosure or use of
confidential information in violation of the Act and implementing
regulations remains subject to any State and Federal statutes that
impose legal sanctions for such disclosure.''
Section 307.13 Security and Confidentiality for Computerized Support
Enforcement Systems in Operation After October 1, 1997
Section 307.13 addresses security and confidentiality of
computerized systems. Paragraph (a), (a)(1), and (a)(2) are unchanged.
Paragraph (a) addresses information integrity and security. Automated
systems must have safeguards protecting the integrity,
[[Page 56426]]
accuracy, completeness of, access to, and use of data in the
computerized support enforcement system. These safeguards shall include
written policies concerning access to data by IV-D program personnel,
and the sharing of data with other persons to: (a)(1) Permit access to
and use of data to the extent necessary to carry out the State IV-D
program under this chapter and (a)(2) specify the data which may be
used for particular IV-D program purposes, and the personnel permitted
access to such data.
Paragraph (a)(3) permits the IV-D agency to exchange data from its
computerized support enforcement system with agencies administering
other programs under titles IV, XIX, and XXI of the Act to the extent
necessary to carry out State and Tribal agency responsibilities under
such programs in accordance with section 454A(f)(3) of the Act; and to
the extent that it does not interfere with the IV-D agency meeting its
own obligations.
Paragraph (a)(4) as written in the NPRM has been deleted. It
referred to welfare-to-work, a grant program that no longer exists. The
present paragraph (a)(4) which previously was paragraph (a)(5) has been
rewritten for clarity and requires written policies that generally
prohibit disclosure outside the IV-D program of National Directory of
New Hire or Federal Case Registry information, or IRS information from
the computerized support enforcement system, to information that has
been independently verified. IV-A, IV-B, and IV-E agencies are
authorized under various subsections of section 453 of the Act to
receive NDNH and FCR information from the Federal PLS for certain
specified purposes. Since these agencies are authorized to have this
information, we are permitting the IV-D agency to disclose the NDNH or
FCR information from the IV-D computerized support enforcement system
directly to the IV-A, IV-B, or IV-E agency if it is being requested for
the purpose authorized under section 453 of the Act. For IV-B and IV-E
programs this includes establishing paternity or parental rights with
respect to a child.
III. Section-by-Section Discussion of Comments
This section provides a detailed discussion of comments received on
the proposed rule, and describes changes made to the proposed rule. We
refer generally to actions of the ``Department'' pursuant to the rule.
The rule itself refers to actions of the ``Secretary'' but the day-to-
day activities of the Secretary's functions have been delegated and are
exercised by other Department officials, primarily in the
Administration for Children and Families. ``Office'' refers to the
Federal Office of Child Support Enforcement (OCSE). We received
approximately 200 comments from 20 IV-D programs (including 1 tribe), 3
organizations, and 1 private citizen. Many comments were for points of
clarification rather than stating support or opposition to the proposed
regulation. For example, many comments indicated a lack of awareness on
existing longtime requirements such as the statutory restrictions of
access to Federal PLS data on IV-D systems for certain unauthorized
persons and programs.
General Comments
There were various comments that are not attributable to specific
sections of the regulation and are discussed below.
1. Comment: Two commenters ask that once the final rule is imposed,
OCSE provide States with reasonable time to implement these
regulations, which may include changes to State legislation and
automated systems. Another commenter believes the Office should make
clear what the effective date is of this regulation as was done with
some regulations while implementing PRWORA.
Response: This rule is effective 6 months from the date of
publication.
2. Comment: One commenter requested that the Secretary insert
language from sections of the Social Security Act so the reader does
not have to look up sections of the Act.
Response: To do so would significantly increase the length of
regulatory language. We have attempted to ensure there are no cross-
references without a brief summary of the content of those statutory
sections.
3. Comment: This regulation possibly sets up competing public
interests. For example: Pitting the confidentiality regulation versus
the openness of the judicial system and court files; the regulation
versus the State's public policy of open government (Sunshine laws);
the regulation versus the State Constitution's provision for access to
public records and meetings.
Response: These regulations govern disclosure of IV-D data under
sections 454(26), 453, and 454A of the Act. A wide array of personal
information is available to IV-D agencies and it is imperative that the
Federal and State governments protect these data to the greatest extent
possible and use them only where necessary for authorized purposes.
Child support records, including Federal PLS information, contain
information that poses a high risk of identity theft, and thus should
be treated with special care.
4. Comment: One commenter asks why this rule includes proposed
additional restrictions on sharing certain Federal data with other
public agencies in one part of the rule while proposing granting broad
access to State data to private entities in another part. According to
the commenter, use of data disclosed to other State agencies can be
easily monitored while private entities are less accountable, harder to
monitor, and more likely to use data for unauthorized purposes.
Response: This regulation is determined in large part by explicit
Federal statute. Section 454(8) of the Act says that ``the agency
administering the (State) plan will establish a service to locate
parents * * * and shall, subject to the privacy safeguards required
under paragraph (26), disclose only the information described in
sections 453 (Federal PLS) and 463 (Use of the Federal PLS in
connection with enforcement of determination of child custody and in
cases of parental kidnapping) to the authorized persons specified in
such sections for the purposes specified in such sections.'' With
respect to private entities the regulation at Sec. 302.35(c)(3)
requires an attestation process that must be used by the resident
parent, legal guardian, attorney, or agent of a child who is not
receiving assistance under title IV-A of the Act when obtaining
information on or to facilitate the discovery of any individual in
accordance with section 453(a)(2) of the Act.
5. Comment: In 42 U.S.C. 654(26), Congress allowed States to have
flexibility in crafting confidentiality requirements. States may find
it difficult to follow a regulatory ``one size fits all'' approach and
make changes to the law in matters over which child support agencies
have no authority.
Response: The regulation reflects statutory requirements as stated
in section 454(26) of the Act that a child support State Plan must
provide that States have in effect safeguards, applicable to all
confidential information handled by the State agency, that are designed
to protect the privacy rights of the parties involved. It also reflects
other statutory restrictions on disclosure in sections 453 and 454A of
the Act.
6. Comment: If the Federal Bureau of Investigations (FBI) was
called to investigate possible sources of threats to a IV-D caseworker
and the FBI demanded the names and contact information for every person
on the IV-D employee's caseload, would the IV-D agency be justified in
sharing this
[[Page 56427]]
information with the FBI? Does protecting a IV-D worker from potential
harm fall under the provisions of a IV-D purpose?
Response: The IV-D agency could share the information because the
investigation relates to the administration of the IV-D program.
7. Comment: Two commenters say that OCSE should reaffirm its
commitment to additional privacy safeguards for family violence victims
by incorporating references to the family violence indicator in the
rule.
Response: We agree and have added language to Sec. 303.21(e) that
provides explicit reference to required family violence indicators for
potential domestic violence or child abuse.
8. Comment: Two commenters are concerned that when enforcing a
referral from a Tribal IV-D agency located in that State or in another
State, a State would be unable to provide information about whether a
Federal tax refund offset occurred and the amount collected. This would
make it impossible for the Tribal IV-D agency to correctly adjust the
arrearage to give the noncustodial parent credit for the tax refund
offset. Another commenter believes the Internal Revenue Services (IRS)
statute at 26 U.S.C. 6103 sufficiently provides for confidentiality
limitations for States to disclose information to Tribes and States.
Tribal IV-D agencies do not need another regulation to further burden
negotiations with State IV-D agencies.
Response: Policy Interpretation Question (PIQ) 07-02 addresses
this. See https://www.acf.dhhs.gov/programs/cse/pol/PIQ/2007/piq-07-
02.htm. A State may submit arrearages owed in Tribal IV-D cases for
Federal tax refund offset if the following conditions are met:
1. The approved Tribal IV-D plan or plan amendment indicates that
the Tribe has entered into a cooperative agreement with the State under
Sec. 309.60(b) and (c) for the State to submit arrearages owed in
Tribal IV-D cases for Federal tax refund offset. The Tribe must submit
as part of its Tribal IV-D plan or plan amendment copies of any such
agreement. The regulations governing Tribal IV-D programs at Sec.
309.35(d) require that after approval of the original Tribal IV-D
program application, all relevant changes required by new Federal
statutes, rules, regulations, and Department interpretations are
required to be submitted so that the Secretary may determine whether
the plan continues to meet Federal requirements and policies.
2. The cooperative agreement between the Tribe and State includes a
statement that the Tribal IV-D program will comply with all
safeguarding requirements with respect to Federal tax refund offset in
accordance with Sec. 309.80, section 454(26) of the Act and the
Internal Revenue Code 26 U.S.C. 6103, which prohibits the release of
IRS information outside of the IV-D program.
3. The Tribal IV-D plan provides evidence that the Tribe's
application for IV-D services under Sec. 309.65(a)(2) includes a
statement that the applicant is applying for State IV-D services for
purposes of submitting arrearages for Federal tax refund offset.
9. Comment: One commenter says there must be an easy-to-use
procedure for individuals misidentified by child support database
programs to correct agency records and also requests that this rule
provide for a system to flag errors where files are ``mixed.''
Response: If an individual believes he or she has been
misidentified by the IV-D system, he or she should contact the
appropriate IV-D office. The IV-D program should fix the error as soon
as possible. These regulations do not go into the details of step-by-
step State case processing that would make such a proposal appropriate.
10. Comment: One commenter requests that language in the preamble
to the proposed rule be incorporated into the actual regulation. Page
60044, column 3 says ``programs receiving confidential information may
use the information only for the purpose for which it was disclosed and
may not redisclose the information.'' However, this restriction on
redisclosure is not in the text of the proposed rule.
Response: This regulation is for title IV-D programs and we cannot
regulate other programs once information is disclosed. However, State
IV-D programs must make clear to those authorized to receive child
support data, the limited purpose for which information may be used.
Improper use or disclosure would be governed by State and Federal
statutes that impose penalties for such disclosure.
11. Comment: One commenter says there is no legislative history
that Congress contemplated expanding access to State databases and
records beyond the IV-D program or beyond what is otherwise permitted
by State law.
Response: The provisions relating to the State PLS implement
section 454(8) of the Act, 42 U.S.C. 654(8), which requires each State
plan for child support enforcement to provide that the State will: (1)
Establish a service to locate parents utilizing all sources of
information and available records including the Federal PLS; and (2) be
subject to the privacy safeguards in section 454(26) of the Act, 42
U.S.C. 654(26) and disclose only the information described in sections
453 and 463 of the Act to the authorized persons specified in those
sections. This language authorizes a system of disclosure of State data
based on the system in place for the Federal PLS. We have revised the
regulation to recognize the possibility of more restricted access to
State data by incorporating the language ``in accordance with State
law.''
12. Comment: One commenter is concerned that States are not
informing individuals when disclosure of their Social Security Number
(SSN) to another source will occur and by collecting noncustodial
parents' SSNs from a third party source.
Response: States are required to comply with section 7(b) of the
Privacy Act and its disclosure requirements (5 U.S.C. 552a). In all IV-
D cases, the Privacy Act requires a Federal, State, or local government
agency to provide certain information to the individual from whom a SSN
is requested by the agency.
13. Comment: One commenter says that notice and due process are
required when States use, release, or enter data into State PLS and
Federal PLS computer interface records on individuals who do not need
to be located for purposes of child support.
Response: Access to personal data covered by the regulation is
authorized as explicitly provided for in Federal title IV-D statute.
Section 302.35, State Parent Locator Service
1. Comment: Two commenters have major concerns with this section.
One would like to know the reason for these amendments, opposes the
requirement that the State PLS provide information to requestors with
regard to in-state sources, and strongly recommends that references to
access and release of in-state State PLS information be deleted from
the proposed regulation. The other commenter is concerned with this
section and believes the regulation erodes the capability of the child
support program to safeguard confidential information. The regulation
creates a presumption, not supported by law, that non-IV-D entities may
access in-state resources.
Response: A State/Federal workgroup, established after the passage
of the Personal Responsibility and Work Opportunity Reconciliation Act,
[[Page 56428]]
recommended that these regulations be promulgated in order to clarify
the statutory limitations of sharing data. In response to comments we
have revised the regulation to provide State searches only to the
extent authorized by State law. With regard to in-state sources,
section 454(8) of the Act says a State shall be subject to the privacy
safeguards in section 454(26) of the Act, 42 U.S.C. 654(26).
2. Comment: One commenter asks why the regulation does not clearly
tie authorized persons to the authorized purposes for which they may
receive locate information, addressing persons and in separate
subsections.
Response: We disagree. The authorized persons and purposes are
clearly stated in the regulation and are identical to those of the
Federal PLS. Appendix A displays this set of authorities.
3. Comment: One commenter would like to eliminate the reference in
Appendix A that says ``No automated system'' for Authorized Purpose B,
C, and D.
Response: This Appendix and others have been revised and/or added.
Any limitation of disclosure of automated systems data is required by
section 454A of the Act.
4. Comment: One commenter proposes adding a section to this
provision that requires maintenance of an audit log to deter employee
misuse of databases. Audit logs hold individuals responsible for their
use of personal information databases and would record who accesses
personal information, and the purpose for which it was accessed.
Response: Federal requirements do not prescribe this level of
mandate on State responsibilities. It is up to the State to implement
necessary and appropriate methods to ensure that access and disclosure
is for proper purposes and only to authorized persons. States have
discretion, however, to implement similar audit procedures.
5. Comment: One commenter recommends moving Sec. 302.35(b) closer
to Sec. 302.35(a) to clarify that the Federal PLS is considered part
of the State PLS for IV-D cases and for authorized non-IV-D purposes
under this section.
Response: The Federal PLS is not part of the State PLS.
Subparagraph (b) is based on the requirement that requests for Federal
PLS data must flow through the State PLS.
6. Comment: One commenter asks for confirmation that together
Sec. Sec. 302.35(a)(1) and (2) and 302.35(c) limit the use of the
State PLS for IV-D cases to only IV-D purposes but permits the use of
the State PLS for non-IV-D individuals or non-IV-D cases for the
authorized non-IV-D purposes.
Response: Section 302.35(a)(1) and (2) limit the use of the State
PLS for IV-D cases to only IV-D purposes but permits the use of SPLS
for non-IV-D individuals or non-IV-D cases for the authorized non-IV-D
purposes.
7. Comment: One commenter suggests that the title of paragraph (1)
be changed to ``For IV-D cases and IV-D purposes'' for clarity.
Response: For clarity, we have revised the title of paragraphs (1)
and (2) to distinguish between IV-D requests and non-IV-D requests.
8. Comment: One commenter asks that the Office clarify why locate
information, restricted for custody and visitation purposes to the most
recent address and place of employment, requires such strict
confidentiality where there is not a family violence indicator or other
information giving rise to safety concerns for the parties. The address
of a litigant to a court proceeding is considered public information
and necessary for the case to proceed.
Response: The restriction is statutory. Section 463(c) of the Act
[Use of Federal PLS in connection with the enforcement or determination
of child custody and in cases of parental kidnapping of a child]
contains the restriction ``Only information as to the most recent
address and place of employment of any parent or child shall be
provided under this section.''
9. Comment: In addition to using the State PLS for locating either
parent for IV-D purposes, one commenter asks that the agency also be
able to use the State PLS for locating the child for IV-D purposes.
Response: IV-D agencies already have that authority with the
Federal PLS. Section 453(a)(2)(iii), which states ``to whom such an
obligation is owed'' includes the child. However, in response to this
comment, we have added ``children'' to Sec. 302.35(a)(1).
10. Comment: One commenter points out what he or she believes to be
a mistake: ``Child'' is included in Appendix A to Sec. 302.35 under
``Authorized Purpose'' but is not included in the preamble or in the
regulation. Another commenter suggests that this section of the
regulation be revised by deleting the words ``noncustodial parents''
and inserting ``a parent or child.''
Response: We agree and have included reference to custodial
parents, noncustodial parents and children in both the preamble and the
regulation at Sec. 302.35.
11. Comment: One commenter suggests substituting the word
``parties'' for ``parents'' since the IV-D or a cooperating agency may
be enforcing a support order in a IV-D case for a custodial party other
than a parent.
Response: The statute uses the term parent, although we recognize
there may be instances where children are in the custodial care of
individuals other than their parents.
12. Comment: One commenter points out that the reference to Sec.
303.3 in the second sentence of Sec. 302.35(a)(1) creates confusion
because Sec. 303.3 only addresses locate requirements for noncustodial
parents in IV-D cases. The commenter assumes this is not the intent of
the proposed regulation and, to avoid confusion, recommends removing
the second sentence of Sec. 302.35(a)(1) because the first sentence
clearly conveys the intent of the subsection.
Response: We agree and have removed the reference to Sec. 303.3,
which only applies to location of noncustodial parents in IV-D cases.
13. Comment: Several commenters had comments relating to the use of
the State Disbursement Unit in non-IV-D case situations. Since it is a
IV-D function to disburse support to custodial parents in non-IV-D
cases subject to income withholding, can a IV-D program use the State
PLS or Federal PLS to locate a non-IV-D custodial parent for purposes
of disbursing child support?
Response: Yes, this would be a legitimate use of locate sources for
IV-D agencies seeking to locate such custodial parents in non-IV-D
cases subject to income withholding.
14. Comment: One commenter points out a contradiction in the
regulation regarding the use of in-state locate sources. On the one
hand, Sec. 302.35(a)(2) provides a mechanism for States to ``opt out''
of using in-state locate sources in response to a non-IV-D request if
such use is ``prohibited by State law or written policy.'' Yet Sec.
302.35(e) states ``the State PLS shall disclose * * * information from
in-state locate sources as required by this section and described in
Sec. 303.3(b)(1).'' This latter language suggests that expanded access
is required regardless of State law or written policy, which is
contrary to the intent expressed in the preamble to the proposed rule,
as well as the intent of the statute.
Response: We agree. We have revised the language to provide in-
state searches in accordance with State law.
15. Comment: One commenter requests that the following terms be
eliminated in the final rule: Non-IV-D individual(s); non-IV-D case(s);
non-IV-
[[Page 56429]]
D request(s) and be replaced with ``non-IV-D purpose'' and another
commenter asked that the Office provide a definition of non-IV-D
purpose.
Response: Reference to all four terms is appropriate each time a
specific term is used in the regulation. Non-IV-D purpose is addressed
in paragraph (d): the State PLS shall obtain location information under
this section only for the purposes specified in paragraphs (d)(1) and
(d)(2) of Sec. 302.35. Section 453 of the Act provides statutory
authority for using the Federal PLS for the purpose of locating any
individual who has or may have parental rights with respect to a child,
enforcing any State or Federal law with respect to the unlawful taking
or restraint of a child; or making or enforcing a child custody or
visitation determination.
16. Comment: One commenter seeks confirmation that taken together,
these sections mean that once a State establishes policy to define
State PLS sources of information, any other data contained in the
State's computerized support enforcement system may not be released
under this section, regardless of the source of that information.
Response: The State's computerized support enforcement system is
not a source of information for the State PLS. Access to any data on
the statewide automated system is limited in sections 454A(d) and (f)
of the Act and 45 CFR part 307. Independently verified information may
be released to those authorized to access and use the information. For
example, if a State determines that an address is correct through a
postal verification the State can share the information it acquired
from the second source (the Post Office).
17. Comment: One commenter strongly suggests that this proposed
regulation be modified to make it clear that it is the Federal OCSE's
responsibility to exclude IRS information, or MSFIDM information when
in receipt of a non-IV-D request for FPLS information.
Response: If the State codes its requests correctly, (e.g., pk, ad,
etc.), OCSE only returns appropriate information for that request.
Please see the FCR Interface Guidance Document (Chart 6-14) https://
www.acf.hhs.gov/programs/cse/newhire/library/fcr/fcr.htm. However, the
State may have such information in its files and the State bears the
responsibility to assure that only authorized information is released
in response to a request.
18. Comment: One commenter strongly suggests that there be a simple
system set up for OCSE to receive formal requests from States
(preferably online with a predefined outgoing and incoming data format)
that would ensure that all requests to the Federal PLS are properly
documented and the authorized information would be returned in a pre-
defined format suitable to direct redisclosure to authorized
requestors. The States' only duty would be to submit and return
requests for information on behalf of non-IV-D authorized requestors.
This would greatly enhance the security and confidentiality of this
Federal requirement.
Response: The FCR Interface Guidance Document, mentioned above,
provides this service. For example, a Foster Care case locate-only code
provides only authorized information but a request with a IV-D code
provides much more data because the request is on a IV-D case.
19. Comment: One commenter believes a better approach for this
section would be for those individuals who desire child support
services under the title IV-D program, including location services, to
apply for services.
Response: The Federal statute at sections 453 and 454(8) of the Act
require States to disclose certain information to authorized non-IV-D
persons for authorized purposes. Such purposes includes access for
locate purposes. There is no requirement that individuals apply for IV-
D services to receive requested information.
20. Comment: One State does not support requiring the State PLS to
release information gathered from in-state sources to non-IV-D
individuals unless there is a State law or policy prohibiting such a
release as provided in Sec. 302.35(a)(2)(i) and believes this
requirement exceeds the authority granted in 42 U.S.C. 653(a)(2) which
pertains only to Federal PLS information. Instead, the State favors a
provision that authorizes the State PLS to release in-state source
information only if permitted under State law or regulation.
Response: We accept the commenter's position and have revised the
regulation accordingly.
21. Comment: Two commenters would like recognized that the preamble
claims States have interpreted current law ``to permit use of State
resources for non-IV-D location purposes, including location for
custody and visitation purposes'' and notes that while a handful of
States may permit broad access to State databases by private entities,
these practices are not widespread and are not based on a common or
settled interpretation of Federal law. Because some States have chosen
to disclose State PLS and Federal PLS information to non-IV-D
requestors should not be the basis of requiring all States to do so.
Response: See response to comment 20.
22. Comment: A commenter says that if a State wishes to disclose
State PLS data, it should have to have a written law or policy
describing what it will disclose, to whom it will disclose it, and
under what circumstances. In the absence of such a policy, State PLS
data should not be disclosed to non-IV-D entities.
Response: It is up to the State to set standards for disclosure.
23. Comment: One commenter believes the final regulation should
acknowledge that there may be other State laws governing the disclosure
of personal data to nongovernmental entities if any mention of State
duty to provide State PLS data is retained.
Response: We believe the revised language ``in accordance with
State law'' takes this into account.
24. Comment: One commenter would like clarification on the reason
for the restriction that prevents the State PLS from searching the
statewide computer system or providing a non-IV-D requestor with any
information contained in the system. The commenter asks for the
rationale behind this restriction and an explanation on how OCSE
envisions compliance by States whose non-IV-D cases are part of their
statewide computer system.
Response: Access to information in the IV-D automated system is
strictly limited by Federal statute. Section 454A of the Act restricts
disclosure of information in a State IV-D automated system to purposes
related to the administration of the IV-D program so non-IV-D
requestors cannot get such information.
25. Comment: One commenter says that the language referring to the
support enforcement computer system (along with Appendix A) can be read
to prohibit the release of information contained in the system even
where that information was derived from non-IRS or non-MSFIDM sources
and asks whether this was the intent.
Response: Yes, this is the intent. The Federal statute at sections
454A(d) and (f) clearly restricts access to and disclosure of State
automated child support system data.
26. Comment: One commenter requests further explanation or
clarification regarding the prohibition against releasing information
from automated support enforcement systems to fulfill non-IV-D
requests. Clarification is needed because any information received in
the course of IV-D program business is typically
[[Page 56430]]
registered in such system; therefore, exactly what may be legally
disclosed under Sec. 302.35(a)(2)(ii) is unclear.
Response: Section 454A of the Act does not authorize access to
State systems for non-IV-D purposes. Therefore, a State may only seek
or locate information in a non-IV-D case directly from the State PLS or
from the Federal PLS and disclose that data to a non-IV-D requestor.
(Also see 27. below.)
27. Comment: One commenter seeks clarification that the idea of
Sec. 302.35(a)(2)(ii) is that if a State receives a non-IV-D request,
it may not look to any information ``existing'' on its system but
rather must conduct State PLS and Federal PLS searches for information
and only the information resulting from those searches could be
released, as authorized.
Response: Yes, if a State receives a non-IV-D request, it may not
look to any information ``existing'' in its system but rather must
conduct State PLS and Federal PLS searches for information and only the
information resulting from those searches can be released.
28. Comment: One commenter notes that Sec. 302.35(c)(3) indicates
that the State PLS may use some sources of data for non-IV-D location
requests. However, it is noted in other parts that the State PLS shall
not release information from the computerized support enforcement
system. Many of the location sources the State agency uses feed into,
and become part of, the computerized support enforcement system. Is the
regulation forbidding the use of the CSE system to access otherwise
permissible State sources of information?
Response: The regulation prohibits release of information residing
on the State's computerized support enforcement system, unless
explicitly authorized. States may only share information on their
automated system with authorized entities under 45 CFR Part 307. The
State PLS may use the automated system to seek information from other
sources as part of its location efforts in IV-D cases.
29. Comment: One commenter proposes new language for Sec.
302.35(a)(2)(ii) ``* * * IRS information or financial institution data
match information relating to a financial account * * *'' Incorporating
this language would allow other information (such as address
information) from MSFIDM to be released pursuant to a non-IV-D request.
Response: We are not incorporating the proposed change because of
the need to safeguard all data received from a financial institution
data match.
30. Comment: One commenter wants IV-B/IV-E agencies to be able to
view limited, address-related data from other States' IRS and financial
institutions if such information could assist in locating the parent or
person who could be a child's parent and is otherwise not available in
any other system.
Response: There is no authority under title IV-D of the Act or the
Internal Revenue Service Code to allow this.
31. Comment: One commenter disagrees with prohibiting the State PLS
in non-IV-D requests from disclosing information from the computerized
support system because 42 U.S.C. 654(8) mandates that States use ``all
sources of information and available records'' to locate parents
regardless of whether they are involved in a IV-D case. The State could
not defend such a policy to its judges and asks why such a prohibition
in this rule is necessary.
Response: A State's defense would be that Federal law prohibits
such disclosure. Section 454A(f) of the Act specially governs data in
IV-D automated systems and strictly limits disclosure.
32. Comment: One commenter asks what is the statutory basis for
prohibiting disclosure of MSFIDM information for all non-IV-D requests.
Because Federal statute limits use of financial record information from
a financial institution ``only for the purpose of * * * establishing,
modifying or enforcing a child support obligation'', it appears FIDM
information could be used for both IV-D and non-IV-D child support
purposes.
Response: IV-D programs have statutory responsibility to safeguard
confidential information not specifically authorized for release under
section 453 of the Act. The IV-D program has broad access to certain
data of all sorts from myriad sources. We believe it is essential to
strictly limit access to data. Section 469A of the Act only provides
for nonliability for financial institutions for disclosures to a State
Child Support Enforcement agency or to the Federal PLS for purposes of
section 466(a)(17) of the Act. The statute provides that the
information be used only for IV-D purposes.
33. Comment: One commenter supports while another seeks
clarification that Sec. 302.35(a)(2)(ii) prohibits release of
information from the State's computerized support enforcement system
even if that information is obtained from non