Privacy Act of 1974, 16097-16103 [E8-6143]
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Federal Register / Vol. 73, No. 59 / Wednesday, March 26, 2008 / Notices
addresses of veterans and their
dependents, which is relevant to a
suspected or reasonably imminent
violation of law, whether civil, criminal
or regulatory in nature and whether
arising by general or program statute or
by regulation, rule or order issued
pursuant thereto, to a Federal, State,
local, tribal, or foreign agency charged
with the responsibility of investigating
or prosecuting such violation, or
charged with enforcing or implementing
the statute, regulation, rule or order. On
its own initiative, VA may also disclose
the names and addresses of veterans and
their dependents to a Federal agency
charged with the responsibility of
investigating or prosecuting civil,
criminal or regulatory violations of law,
or charged with enforcing or
implementing the statute, regulation,
rule or order issued pursuant thereto.
POLICIES AND PRACTICES FOR STORING,
RETRIEVING, ACCESSING, RETAINING, AND
DISPOSING OF RECORDS IN THE SYSTEM:
STORAGE:
Records are stored on paper in locked
containers and electronically in secure
locations.
RETRIEVABILITY:
Records may be retrieved by name of
the individual, Cardholder Unique
Identification (CHUID) Number, Social
Security Number (SSN), and/or by any
other unique individual identifier.
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SAFEGUARDS:
Paper records are kept in locked
cabinets in secure local VA facilities
and access to them is restricted to
individuals whose role requires use of
the PIV records. Electronic records are
kept in the PIV Identity Management
System servers maintained at VA Data
Centers in Falling Waters; WV, Hines,
IL; and Austin Automation Data Center,
Austin, TX. Access to the records is
restricted to those with a specific role in
the PIV process that requires access to
PIV applicant data in order to perform
their duties, and who have been given
a PIV card for authentication, and a
password to access the system of
records. The computer servers in which
records are stored are located in secure,
monitored facilities.
Electronic records at the Data Centers
are maintained in a secure, password
protected electronic system that utilizes
security hardware and software to
include: encryption, multiple firewalls,
active intruder detection, and role-based
access controls.
A Privacy Act Warning Notice
appears on the Web-based PIV
Registration Portal screen when records
containing information on individuals
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are first displayed. Data exchanged
between the PIV servers located in VA
data centers, and PC computer
equipment at PIV registration offices are
encrypted using SSL encryption
(HTTPS) over commonly available
Internet browsers. Backup tapes are
stored in a locked and controlled room
in a secure, off-site location.
An audit trail is maintained and
reviewed periodically to identify
unauthorized attempts to access, and
actual unauthorized access. Persons
given roles in the PIV process must
complete training specific to their roles
to ensure they are knowledgeable about
how to protect individually-identified
information.
RETENTION AND DISPOSAL:
Records relating to persons covered
by this system are retained in
accordance with General Records
Schedule 18, Item 17. Unless retained
for specific, ongoing security
investigations, and in accordance with
NARA, all of the PIV collected data will
be retained for a minimum of 7.5 years
beyond the term of employment, unless
otherwise directed.
In accordance with HSPD–12, PIV
Cards are deactivated within 18 hours
from the notification time for cardholder
separation, loss of card, or expiration.
The information on PIV Cards is
maintained in accordance with General
Records Schedule 11, Item 4. PIV Cards
are destroyed by shredding, typically
within 90 days after deactivation.
SYSTEM MANAGER AND ADDRESS:
VA PIV Program Manager, Office of
Human Resources (005Q3), Department
of Veterans Affairs, 810 Vermont Ave.,
NW., Room B–11, Washington, DC
20420; telephone (202) 461–9759 (This
is not a toll free number).
NOTIFICATION PROCEDURES:
An individual can determine if this
system contains a record pertaining to
him/her by sending a request in writing,
signed, to the Systems Manager. When
requesting notification of or access to
records covered by this Notice, an
individual should provide his/her full
name, date of birth, agency name, and
work location. An individual requesting
notification of records in person must
provide identity documents sufficient to
satisfy the custodian of the records that
the requester is entitled to access, such
as a government-issued photo ID.
Individuals requesting notification via
mail or telephone must furnish, at
minimum, name, date of birth, Social
Security number, and home address in
order to establish identity.
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RECORD ACCESS PROCEDURE:
Same as Notification procedures
above.
CONTESTING RECORD PROCEDURE:
Same as Notification procedures
above. Requesters should also
reasonably identify the record, specify
the information they are contesting,
state the corrective action sought and
the reasons for the correction along with
supporting justification showing why
the record is not accurate, timely,
relevant, or complete.
RECORD SOURCE CATEGORIES:
Information is obtained from a variety
of sources including the PIV applicant
(employee, contractor, or affiliate); the
VA Active Directory; PIV applicant
supervisor; existing VA personnel file;
PIV-compliant identity documents;
former sponsoring agency; other Federal
agencies; contract employer; former
employer.
EXEMPTIONS CLAIMED FOR THE SYSTEM:
None.
[FR Doc. E8–6120 Filed 3–25–08; 8:45 am]
BILLING CODE 8320–01–P
DEPARTMENT OF VETERANS
AFFAIRS
Privacy Act of 1974
Department of Veterans Affairs.
Notice of Amendment of System
of Records ‘‘Health Care Provider
Credentialing and Privileging Records—
VA.’’
AGENCY:
ACTION:
SUMMARY: The Privacy Act of 1974 (5
U.S.C. 552(e)(4)) requires that all
agencies publish in the Federal Register
a notice of the existence and character
of their systems of records. The
Department of Veterans Affairs (VA) is
amending the system of records, known
as ‘‘Health Care Provider Credentialing
and Privileging Records—VA’’
(77VA10Q) as set forth in the Federal
Register 55 FR 30790 dated 12/6/01. VA
is amending the system notice by
revising the paragraphs on System
Location, Categories of Records in the
System, Routine Uses, System
Manager(s) and Address, and Record
Source Categories. VA is republishing
the system notice in its entirety at this
time.
DATES: Comments on the amendment of
this system of records must be received
no later than April 25, 2008. If no public
comment is received, the new system
will become effective April 25, 2008.
ADDRESSES: Written comments may be
submitted through https://
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Federal Register / Vol. 73, No. 59 / Wednesday, March 26, 2008 / Notices
www.Regulations.gov; by mail or handdelivery to the Director, Regulations
Management (00REG), Department of
Veterans Affairs, 810 Vermont Ave.,
NW., Room 1068, Washington, DC
20420; or by fax to (202) 273–9026.
Copies of comments received will be
available for public inspection in the
Office of Regulation Policy and
Management, Room 1063B, between the
hours of 8 a.m. and 4:30 p.m. Monday
through Friday (except holidays). Please
call (202) 273–9515 for an appointment.
In addition, during the comment period,
comments may be viewed online
through the Federal Docket Management
System (FDMS).
FOR FURTHER INFORMATION CONTACT:
Veterans Health Administration (VHA)
Privacy Act Officer, Department of
Veterans Affairs, 810 Vermont Ave.,
NW., Washington, DC 20420, (704) 245–
2492.
SUPPLEMENTARY INFORMATION: VHA is
responsible for providing medical care
under chapter 17 of title 38 United
States Code. As part of providing quality
health care, VHA engages in the
credentialing (verification of education,
training, and qualifications) of the
practitioners delivering this care. VHA
has a centralized electronic data
warehouse (VetPro) to store
credentialing health care provider data
and the images of the primary source
verification of health care providers’
credentials. The previously reported
joint credentialing and privileging
project between the VHA and the
Department of Health and Human
Services, Health Resources and Services
Administration (DHHS/HRSA) was
terminated in October 2003, and the
VetPro system in its entirety returned to
VA.
A secondary information source is
one that provides credentialing data that
are derived from a primary source, i.e.,
National Practitioner Data Bank (NPDB),
Federation of State Medical Boards
(FSMB), etc. The NPDB manages the
Health Integrity and Protection Data
Bank (HIPDB). The final regulations for
the HIPDB are published in 45 CFR part
61, which is a national health care fraud
and abuse control program. It is a
national data bank to receive and
disclose certain final, adverse actions
against health care practitioners,
providers and suppliers. VHA queries
the HIPDB for all new appointments as
well as part of the re-privileging process
for licensed independent practitioners
previously-privileged by VHA in the
form of a combined query with the
NPDB. As a secondary information
source, information obtained from the
HIPDB may require additional
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supporting documentation either from a
primary source or additional secondary
sources for corroboration. To assure
provider identification, and appropriate
matching of information entered into an
electronic system, VHA captures unique
provider identifiers such as name,
Social Security number, national
provider identifier, and unique
physician identification number that
VHA uses to ensure the credentialing
information is appropriately associated
to the correct provider. In addition to
capturing the national provider
identifier (NPI), VA will capture the
associated taxonomy codes.
Validated credentialing information
may be shared with other established
data systems such as Veterans
Information Systems Technology
Architecture (VistA) and Decision
Support System (DSS). The purpose of
sharing credentialing information and
associated data is to decrease the
duplicative effort of both providers and
staff in gathering the same information
multiple times for inclusion in different
databases used in VHA. These data are
required for such activities as
emergency medical responses in times
of national disaster, telemedicine, and
medical care cost recovery and will be
disclosed only to the extent it is
reasonably necessary to assist in the
accomplishment of statutory or
government-wide administrative
mandates.
Amendments to the System Location
include that electronic records may be
maintained by VHA Office of Quality
and Performance (OQP), a component
thereof, or contractor or subcontractor of
VHA/OQP. The Category of Records in
the System is amended to more clearly
specify the accessing and reporting to
the HIPDB, and the FSMB.
Routine uses 17 and 18 are amended
to incorporate querying and reporting
obligations for the HIPDB. The System
Manager(s) and Addresses are amended
to reflect that records may be
maintained by human resources
management offices in addition to
previously identified locations. The
System Manager(s) and Addresses are
also being amended to reflect the
termination of the agreement between
the DHHS/HRSA and VA/VHA in
October 2003. Record Source Categories
is being amended to include the HIPDB.
Routine use 21 was added for the
purpose of disclosure to OPP will
determine that: (A) The disclosure does
not violate legal or policy limitations
under which the record was provided,
collected, or obtained; (B) the study
purpose (1) cannot be reasonably
accomplished unless the record is
provided in individually-identifiable
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form, and (2) warrants the risk to the
privacy of the individual that additional
exposure of the record might bring; and
(C) the recipient has agreed that (1) it
will establish (if it hasn’t already)
reasonable administrative, technical,
and physical safeguards to prevent
unauthorized use or disclosure of the
record, (2) will remove or destroy the
information that identifies the
individual at the earliest time at which
removal or destruction can be
accomplished consistent with the
purpose of the study, unless the
recipient has presented adequate
justification of a study or health nature
for retaining such information, and (3)
will make no further use or disclosure
of the record except (a) in emergency
circumstances affecting the health or
safety of any individual, (b) for use in
another study, under these same
conditions, and only with prior written
authorization of the Department, (c) for
disclosure to a properly identified
person for the purpose of an audit
related to the study, if information that
would enable veterans or their
dependents to be identified is removed
or destroyed at the earliest opportunity
consistent with the purpose of the audit,
or (d) when required by law. Prior to
disclosure, OPP will secure a written
statement attesting to the recipient’s
understanding of, and willingness to
abide by, these provisions.
Routine use 21 was added to disclose
information to individuals,
organizations, private or public
agencies, or other entities or individuals
with whom VA has a contract or
agreement. Routine use 22 was added in
the event of mitigating risk and or harm.
Routine use 23 was added to
disclosure information to other Federal
agencies in the event of assisting such
agencies in preventing and detecting
possible fraud or abuse by individuals
in their operations and programs.
An amendment was made to Routine
use 8 to disclose information to the
Department of Justice, either on VA’s
initiative or in response to DoJ’s request
for the information, after either VA or
DoJ determines that such information is
relevant to DoJ’s representation of the
United States or any of its components
in legal proceedings before a court or
adjudicative body, provided that, in
each case, the agency also determines
prior to disclosure that disclosure of the
records to the DoJ is the use of the
information is compatible with the
purpose for which VA collected the
records. Routine use 14 was amended to
disclose information to officials of the
Merit Systems Protection Board, or the
Office of Special Counsel.
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Federal Register / Vol. 73, No. 59 / Wednesday, March 26, 2008 / Notices
VA is revising and updating the
systems of record notice 77VA10Q,
‘‘Health Care Provider Credentialing and
Privileging Records—VA.’’
The notice of intent to publish and an
advance copy of the system notice have
been sent to the appropriate
Congressional committees and to the
Director of the Office of Management
and Budget (OMB) as required by 5
U.S.C. 552a(r) (Privacy Act) and
guidelines issued by OMB (61 FR 6428),
February 20, 1996.
Approved: March 12, 2008.
Gordon H. Mansfield,
Deputy Secretary of Veterans Affairs.
CATEGORIES OF RECORDS IN THE SYSTEM:
77VA10Q
SYSTEM NAME:
Health Care Provider Credentialing
and Privileging Records—VA.
SYSTEM LOCATION:
Records are maintained at each
Department of Veterans Affairs (VA)
health care facility. Address locations
for VA facilities are listed in VA
Appendix 1 biennial publication of VA
system of records. In addition,
information from these records or copies
of records may be maintained at the
Department of Veterans Affairs, 810
Vermont Avenue, NW., Washington, DC
20420 and/or Veterans Integrated
Service Network (VISN) Offices.
Records for those health care providers
who are contractors in a VA health care
facility, or to VA for the delivery of
health care to veterans and are
credentialed by the contractor in
accordance with Veterans Health
Administration (VHA) policy, where
credentialing information is received by
VHA facilities, it will be maintained in
accordance with this notice and VHA
policy. Electronic copies of records may
be maintained by VHA Office of Quality
and Performance (OPQ), a component
thereof, or a contractor or subcontractor
of VHA/OQP. Back-up copies of the
electronic data warehouse are
maintained at off-site locations.
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CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:
The records include information
concerning health care providers
currently or formerly employed or
otherwise utilized by VHA and
individuals who apply to VHA for
employment and are considered for
employment or appointment as health
care providers. These records will
include information concerning
individuals who through a contractual
or other agreement may be, or are,
providing health care to VA patients.
This may include, but is not limited to,
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audiologists, dentists, dietitians,
expanded-function dental auxiliaries,
licensed practical or vocational nurses,
nuclear medicine technologists, nurse
anesthetists, nurse practitioners,
registered nurses, occupational
therapists, optometrists, clinical
pharmacists, licensed physical
therapists, physician assistants,
physicians, podiatrists, psychologists,
registered respiratory therapists,
certified respiratory therapy
technicians, diagnostic and therapeutic
radiology technologists, social workers,
and speech pathologists.
The records in the system consist of
information related to:
(1) The credentialing (the review and
verification of an individual’s
qualifications for employment or
utilization, which includes licensure,
registration or certification, professional
education and training, employment
history, experience, appraisals of past
performance, health status, etc.) of
applicants who are considered for
employment and/or appointment, for
providing health services under a
contract or other agreement, and/or for
appointment to the professional staff at
a VHA health care facility.
(2) The privileging (the process of
reviewing and granting or denying a
provider’s request for clinical privileges
to provide medical or other patient care
services, within well-defined limits,
which are based on an individual’s
professional license, registration or
certification, experience, training,
competence, health status, ability, and
clinical judgment) health care providers
who are permitted by law and by the
medical facility to provide patient care
independently and individuals whose
duties and responsibilities are
determined to be beyond the normal
scope of activities for their profession;
(3) The periodic reappraisal of health
care providers’ professional credentials
and the reevaluation of the clinical
competence of providers who have been
granted clinical privileges; and/or
(4) Records generated as part or result
of accessing and reporting to the
National Practitioner Data Bank (NPDB),
the Health Integrity and Protection Data
Bank, and the Federation of State
Medical Boards (FSMB).
The records may include individually
identifiable information (e.g., name,
date of birth, gender, Social Security
number, national provider number and
associated taxonomy codes, and/or
other personal identification number),
address information (e.g., home and/or
mailing address, home telephone
number, e-mail address, facsimile
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16099
number), biometric data, information
related to education and training (e.g.,
name of medical or professional school
attended and date of graduation, name
of training program, type of training,
dates attended, and date of completion).
The records may also include
information related to: the individual’s
license, registration or certification by a
State licensing board and/or national
certifying body (e.g., number, expiration
date, name and address of issuing office,
status including any actions taken by
the issuing office or any disciplinary
board to include previous or current
restrictions, suspensions, limitations, or
revocations); citizenship; honors and
awards; type of appointment or
utilization; service/product line;
professional society membership;
professional performance, experience,
and judgment (e.g., documents
reflecting work experience, appraisals of
past and current performance and
potential); educational qualifications
(e.g., name and address of institution,
level achieved, transcript, information
related to continuing education); Drug
Enforcement Administration and/or
State controlled dangerous substance
certification (e.g., current status, any
revocations, suspensions, limitations,
restrictions); information about mental
and physical status; evaluation of
clinical and/or technical skills;
involvement in any administrative,
professional or judicial proceedings,
whether involving VA or not, in which
professional malpractice on the
individual’s part is or was alleged; any
actions, whether involving VA or not,
which result in the limitation,
reduction, revocation, or acceptance of
surrender or restriction of the
individual’s clinical privileges; and,
clinical performance information that is
collected and used to support a
determination of an individual’s request
for clinical privileges. Some information
that is included in the record may be
duplicated in an employee’s official
personnel folder.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Title 38 U.S.C. section 501(a) and
section 7304(a)(2).
PURPOSE(S):
The information may be used for:
Verifying the individual’s credentials
and qualifications for employment or
utilization, appointment to the
professional staff, and/or clinical
privileges; advising prospective health
care entity employers, health care
professional licensing or monitoring
bodies, the NPDB, or similar entities or
activities of individuals covered by this
system; accreditation of a facility by an
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Federal Register / Vol. 73, No. 59 / Wednesday, March 26, 2008 / Notices
entity such as the Joint Commission;
audits, reviews and investigations
conducted by staff of the health care
facility, the Veterans Integrated Service
Network (VISN) Directors and Division
Offices, VA Central Office, VHA
program offices, and the VA Office of
Inspector General; law enforcement
investigations; quality assurance audits,
reviews and investigations; personnel
management and evaluations; employee
ratings and performance evaluations;
and, employee disciplinary or other
adverse action, including discharge. The
records and information may be used for
statistical analysis, to produce various
management reports, evaluate services,
collection, distribution and utilization
of resources, and provide clinical and
administrative support to patient
medical care.
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ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
THE PURPOSES OF SUCH USES:
1. A record from this system of
records may be disclosed to any source
from which additional information is
requested (to the extent necessary to
identify the individual, inform the
source of the purpose(s) of the request,
and to identify the type of information
requested), when necessary to obtain
information relevant to a Department
decision concerning the hiring or
retention of an employee, the issuance
or reappraisal of clinical privileges, the
issuance of a security clearance, the
conducting of a security or suitability
investigation of an individual, the
letting of a contract, the issuance of a
license, grant, or other benefits; or in
response to scarce or emergency needs
of the Department or other entities when
specific skills are required.
2. A record from this system of
records may be disclosed to an agency
in the executive, legislative, or judicial
branch, or the District of Columbia’s
Government in response to its request,
or at the initiation of VA, information in
connection with the hiring of an
employee, appointment to the
professional staff, the issuance of a
security clearance, the conducting of a
security or suitability investigation of an
individual, the letting of a contract, the
issuance of a license, grant, or other
benefit by the agency, or the lawful
statutory or administrative purpose of
the agency to the extent that the
information is relevant and necessary to
the requesting agency’s decision; or at
the initiative of VA, to the extent the
information is relevant and necessary to
an investigative purpose of the agency.
3. Disclosure may be made to a
Congressional office from the record or
an individual in response to an inquiry
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from the Congressional office made at
the request of that individual.
4. Disclosure may be made to NARA
(National Archives and Records
Administration) in records management
inspections conducted under authority
of title 44 United States Code.
5. Information from this system of
records may be disclosed to a Federal
agency or to a State or local government
licensing board and/or to the Federation
of State Medical Boards or a similar
non-government entity which maintains
records concerning individuals’
employment histories or concerning the
issuance, retention or revocation of
licenses, certifications, or registration
necessary to practice an occupation,
profession or specialty, in order for the
Department to obtain information
relevant to a Department decision
concerning the hiring, utilization,
appointment, retention or termination of
individuals covered by this system or to
inform a Federal agency or licensing
boards or the appropriate nongovernment entities about the health
care practices of a currently employed,
appointed, otherwise utilized,
terminated, resigned, or retired health
care employee or other individuals
covered by this system whose
professional health care activity so
significantly failed to meet generally
accepted standards of clinical practice
as to raise reasonable concern for the
safety of patients. These records may
also be disclosed as part of an ongoing
computer-matching program to
accomplish these purposes.
6. Information may be disclosed to
non-Federal sector (i.e., State, or local
governments) agencies, organizations,
boards, bureaus, or commissions (e.g.,
the Joint Commission). Such disclosures
may be made only when: (1) The
records are properly constituted in
accordance with VA requirements; (2)
the records are accurate, relevant,
timely, and complete; and (3) the
disclosure is in the best interest of the
Government (e.g., to obtain
accreditation or other approval rating).
When cooperation with the non-Federal
sector entity, through the exchange of
individual records, directly benefits
VA’s completion of its mission,
enhances personnel management
functions, or increases the public
confidence in VA’s or the Federal
Government’s role in the community,
then the Government’s best interests are
served. Further, only such information
that is clearly relevant and necessary for
accomplishing the intended uses of the
information as certified by the receiving
entity is to be furnished.
7. Information may be disclosed to a
State or national certifying body which
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has the authority to make decisions
concerning the issuance, retention or
revocation of licenses, certifications or
registrations required to practice a
health care profession, when requested
in writing by an investigator or
supervisory official of the licensing
entity or national certifying body for the
purpose of making a decision
concerning the issuance, retention or
revocation of the license, certification or
registration of a named health care
professional.
8. VA may disclose information in
this system of records to the Department
of Justice (DoJ), either on VA’s initiative
or in response to DoJ’s request for the
information, after either VA or DoJ
determines that such information is
relevant to DoJ’s representation of the
United States or any of its components
in legal proceedings before a court or
adjudicative body, provided that, in
each case, the agency also determines
prior to disclosure that disclosure of the
records to the Department of Justice is
a use of the information contained in
the records that is compatible with the
purpose for which VA collected the
records. VA, on its own initiative, may
disclose records in this system of
records in legal proceedings before a
court or administrative body after
determining that the disclosure of the
records to the court or administrative
body is a use of the information
contained in the records that is
compatible with the purpose for which
VA collected the records.
9. Hiring, appointment, performance,
or other personnel credentialing related
information may be disclosed to any
facility or agent with which there is, or
there is proposed to be, an affiliation,
sharing agreement, partnership,
contract, or similar arrangement, where
required for establishing, maintaining,
or expanding any such relationship.
10. Information concerning a health
care provider’s professional
qualifications and clinical privileges
may be disclosed to a VA patient, or the
representative or guardian of a patient
who due to physical or mental
incapacity lacks sufficient
understanding and/or legal capacity to
make decisions concerning his/her
medical care, who is receiving or
contemplating receiving medical or
other patient care services from the
provider when the information is
needed by the patient or the patient’s
representative or guardian in order to
make a decision related to the initiation
of treatment, continuation or
discontinuation of treatment, or
receiving a specific treatment that is
proposed or planned by the provider.
Disclosure will be limited to
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information concerning the health care
provider’s professional qualifications
(professional education, training and
current licensure/certification status),
professional employment history, and
current clinical privileges.
11. VA may disclose on its own
initiative any information in this
system, except the names and home
addresses of veterans and their
dependents, which is relevant to a
suspected or reasonably imminent
violation of law, whether civil, criminal
or regulatory in nature and whether
arising by general or program statute or
by regulation, rule or order issued
pursuant thereto, to a Federal, State,
local or foreign agency charged with the
responsibility of investigating or
prosecuting such violation, or charged
with enforcing or implementing the
statute, regulation, rule or order. On its
own initiative, VA may also disclose the
names and addresses of veterans and
their dependents to a Federal agency
charged with the responsibility of
investigating or prosecuting civil,
criminal or regulatory violations of law,
or charged with enforcing or
implementing the statute, regulation,
rule or order issued pursuant thereto.
12. To disclose to the Federal Labor
Relations Authority (including its
General Counsel) information related to
the establishment of jurisdiction, the
investigation and resolution of
allegations of unfair labor practices, or
information in connection with the
resolution of exceptions to arbitration
awards when a question of material fact
is raised; to disclose information in
matters properly before the Federal
Service Impasses Panel, and to
investigate representation petitions and
conduct or supervise representation
elections.
13. To disclose to the VA-appointed
representative of an employee all
notices, determinations, decision, or
other written communications issued to
the employee in connection with an
examination ordered by VA under
fitness-for-duty examination procedures
or Agency-filed disability retirement
procedures.
14. To disclose information to
officials of the Merit Systems Protection
Board, when requested in connection
with appeals, special studies of the civil
service and other merit systems, review
of rules and regulations, investigation of
alleged or possible prohibited personnel
practices, and such other functions,
promulgated in 5 U.S.C. 1205 and 1206,
or as may be authorized by law.
15. To disclose information to the
Equal Employment Opportunity
Commission when requested in
connection with investigations of
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18:52 Mar 25, 2008
Jkt 214001
alleged or possible discriminatory
practices, examination of Federal
affirmative employment programs, or
the other functions of the Commission
as authorized by law or regulation.
16. To disclose the information listed
in 5 U.S.C. 7114(b)(4) to officials of
labor organizations recognized under 5
U.S.C., chapter 71 when relevant and
necessary to their duties of exclusive
representation concerning personnel
policies, practices, and matters affecting
working conditions.
17. Identifying information in this
system, including name, address, Social
Security number and other information
as is reasonably necessary to identify
such individual, may be disclosed to the
NPDB and the HIPDB at the time of
hiring, appointment, utilization, and/or
clinical privileging/reprivileging of
physicians, dentists and other health
care practitioners, and other times as
deemed necessary by VA, in order for
VA to obtain information relevant to a
Department decision concerning the
hiring, appointment, utilization,
privileging/reprivileging, retention or
termination of the individual.
18. Relevant information from this
system of records may be disclosed to
the NPDB, HIPDB, and/or State
Licensing Board in the State(s) in which
a practitioner is licensed, in which the
VA facility is located, and/or in which
an act or omission occurred upon which
a medical malpractice claim was based
when VA reports information
concerning: (1) Any payment for the
benefit of a physician, dentist, or other
licensed health care practitioner which
was made as the result of a settlement
or judgment of a claim of medical
malpractice if an appropriate
determination is made in accordance
with agency policy that payment was
related to substandard care, professional
incompetence or professional
misconduct on the part of the
individual; (2) a final decision which
relates to possible incompetence or
improper professional conduct that
adversely affects the clinical privileges
of a physician or dentist for a period
longer than 30 days; or, (3) the
acceptance of the surrender of clinical
privileges or any restriction of such
privileges by a physician or dentist
either while under investigation by the
health care entity relating to possible
incompetence or improper professional
conduct, or in return for not conducting
such an investigation or proceeding.
These records may also be disclosed as
part of a computer-matching program to
accomplish these purposes.
19. In response to a request about a
specifically identified individual
covered by this system from a
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16101
prospective Federal or non-Federal
health care entity employer, the
following information may be disclosed:
(a) Relevant information concerning the
individual’s professional employment
history including the clinical privileges
held by the individual; (b) relevant
information concerning a final decision
that results in a voluntary or
involuntary limitation, reduction or loss
of clinical privileges; and (c) relevant
information concerning any payment
that is made in settlement (or partial
settlement) of, or in satisfaction of a
judgment in, a medical malpractice
action or claim and, when through a
peer review process that is undertaken
pursuant to VA policy, negligence,
professional incompetence,
responsibility for improper care, and/or
professional misconduct has been
assigned to the individual.
20. Disclosure may be made to any
Federal, State, local, tribal or private
entity in response to a request
concerning a specific provider for the
purposes of credentialing providers who
provide health care at multiple sites or
move between sites. Such disclosures
may be made only when: (1) The
records are properly constituted in
accordance with VA requirements; (2)
the records are accurate, relevant,
timely, and complete; and (3) disclosure
is in the best interests of the
Government (i.e., to meet the
requirements of contracts, sharing
agreements, partnerships, etc.). When
exchange of credentialing information
through the exchange of individual
records, directly benefits VA’s
completion of its mission, enhances
public confidence in VA’s or Federal
Government’s role in the delivery of
health care, then the best interests of the
Government are served.
21. Disclosure may be made to
individuals, organizations, private or
public agencies, or other entities or
individuals with whom VA has a
contract or agreement to perform such
services as VA may deem practicable for
the purposes of laws administered by
VA, in order for the contractor,
subcontractor, public or private agency,
or other entity or individual with whom
VA has an agreement or contract to
perform the services of the contract or
agreement. This routine use includes
disclosures by the individual or entity
performing the service for VA to any
secondary entity or individual to
perform an activity that is necessary for
individuals, organizations, private or
public agencies, or other entities or
individuals with whom VA has a
contract or agreement to provide the
service to VA.
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Federal Register / Vol. 73, No. 59 / Wednesday, March 26, 2008 / Notices
22. VA may, on its own initiative,
disclose any information or records to
appropriate agencies, entities, and
persons when (1) VA suspects or has
confirmed that the integrity or
confidentiality of information in the
system of records has been
compromised; (2) the Department has
determined that as a result of the
suspected or confirmed compromise
there is a risk of embarrassment or harm
to the reputations of the record subjects,
harm to economic or property interests,
identity theft or fraud, or harm to the
security, confidentiality, or integrity of
this system or other systems or
programs (whether maintained by the
Department or another agency or entity)
that rely upon the potentially
compromised information; and (3) the
disclosure is to agencies, entities, or
persons whom VA determines are
reasonably necessary to assist or carry
out the Department’s efforts to respond
to the suspected or confirmed
compromise and prevent, minimize, or
remedy such harm. This routine use
permits disclosures by the Department
to respond to a suspected or confirmed
data breach, including the conduct of
any risk analysis or provision of credit
protection services as provided in 38
U.S.C. 5724, as the terms are defined in
38 U.S.C. 5727.
23. Disclosure to other Federal
agencies may be made to assist such
agencies in preventing and detecting
possible fraud or abuse by individuals
in their operations and programs.
POLICIES AND PRACTICES FOR STORING,
RETRIEVING, ACCESSING, RETAINING, AND
DISPOSING OF RECORDS IN THE SYSTEM:
STORAGE:
Records are maintained on paper
documents or in electronic format.
Information included in the record may
be stored on microfilm, magnetic tape or
disk. Records are maintained at the
employing VHA health care facility. If
the individual transfers to another VHA
health care facility, the record is
transferred to the new location, if
appropriate.
RETRIEVABILITY:
pwalker on PROD1PC71 with NOTICES
Records are retrieved by the names
and Social Security number or other
assigned identifiers, e.g., the National
Provider Identifier (NPI), of the
individuals on whom they are
maintained.
SAFEGUARDS:
1. Access to VA working and storage
areas in VA health care facilities is
restricted to VA employees on a ‘‘need
to know’’ basis; strict control measures
are enforced to ensure that disclosure to
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18:52 Mar 25, 2008
Jkt 214001
these individuals is also based on this
same principle. Generally, VA file areas
are locked after normal duty hours and
the health care facilities are protected
from outside access by the Federal
Protective Service or other security
personnel.
2. Access to computer room within
the health care facilities is generally
limited by appropriate locking devices
and restricted to authorized VA
employees and vendor personnel.
Automated data processing peripheral
devices are generally placed in secure
areas (areas that are locked or have
limited access) or are otherwise
protected. Information in the Veterans
Information Systems Technology
Architecture (VistA) system may be
accessed by authorized VA employees.
Access to file information is controlled
at two levels; the system recognizes
authorized employees by a series of
individually unique passwords/codes as
a part of each data message, and the
employees are limited to only that
information in the file that is needed in
the performance of their official duties.
3. Access to records in VA Central
Office and the VISN directors and
division offices is only authorized to VA
personnel on a ‘‘need-to-know’’ basis.
There is limited access to the building
with visitor control by security
personnel.
4. The automated system is Internet
enabled and will conform to all
applicable Federal Regulations
concerning information security. The
automated system is protected by a
generalized security facility and by
specific security techniques used within
the application that accesses the data
file and may include individually
unique passwords/codes and may
utilize Public Key Infrastructure (PKI)
personal certificates. Both physical and
system security measures will meet or
exceed those required to provide an
adequate level of protection for host
systems. Access to file information is
limited to only that information in the
file that is needed in the performance of
official duties. Access to computer
rooms is restricted generally by
appropriate locking devices to
authorized operational personnel.
Information submitted to the automated
electronic system is afforded the same
protections as the data that are
maintained in the original files. Remote
on-line access from other agencies to the
data storage site is controlled in the
same manner. Access to the electronic
data is supported by encryption and the
Internet server is insulated by a firewall.
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RETENTION AND DISPOSAL:
Paper records are retired to the VA
Records Center and Vault (VA RC&V) 3
years after the individual separates from
VA employment or when no longer
utilized by VA (in some cases, records
may be maintained at the facility for a
longer period of time) and are destroyed
30 years after separation. Paper records
for applicants who are not selected for
VA employment or appointment are
destroyed 2 years after non-selection or
when no longer needed for reference,
whichever is sooner. Electronic records
are transferred to the Director,
Credentialing and Privileging Program,
Office of Quality and Performance, VA
Central Office, when the provider leaves
the facility. Information stored on
electronic storage media is maintained
and disposed of in accordance with
records disposition authority approved
by the Archivist of the United States.
SYSTEM MANAGER(S) AND ADDRESS:
Official responsible for policies and
procedures: Director, Credentialing and
Privileging Program, Office of Quality
and Performance (10Q), Veterans Health
Administration, Department of Veterans
Affairs, 810 Vermont Avenue, NW.,
Washington, DC 20420.
Officials maintaining the system: (1)
The chief of staff at the VA health care
facility where the provider made
application, is employed, or otherwise
utilized; (2) the credentialing
coordinator of the VA health care
facility for individuals who made
application for employment or other
utilization, or providers currently or
previously employed or otherwise
utilized at; (3) human resources
management offices of the VA health
care facility for individuals who made
application for employment or other
utilization, or providers currently or
previously employed or otherwise
utilized; (4) VA Central Office or at a
VISN location; The electronic data will
be maintained by VHA/OQP, a
component thereof, or a contractor or
subcontractor of VHA/OQP.
NOTIFICATION PROCEDURE:
Individuals who wish to determine
whether this system of records contains
information about them should contact
the VA facility location at which they
made application for employment or
appointment, or are or were employed.
Inquiries should include the employee’s
full name, Social Security number, date
of application for employment or
appointment or dates of employment or
appointment, and return address.
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Federal Register / Vol. 73, No. 59 / Wednesday, March 26, 2008 / Notices
RECORD ACCESS PROCEDURES:
Individuals seeking information
regarding access to and contesting of
records in this system may write, call or
visit the VA facility location where they
made application for employment or
appointment, or are or were employed.
CONTESTING RECORDS PROCEDURES:
(See Record Access Procedures).
RECORD SOURCE CATEGORIES:
Information in this system of records
is provided by the applicant/employee,
or obtained from State licensing boards,
Federation of State Medical Boards,
National Council of State Boards of
Nursing, National Practitioner Data
Bank, Health Integrity and Protection
Data Bank, professional societies,
national certifying bodies, current or
previous employers, other health care
facilities and staff, references,
educational institutions, medical
schools, VA staff, patient, visitors, and
VA patient medical records.
[FR Doc. E8–6143 Filed 3–25–08; 8:45 am]
BILLING CODE 8320–01–P
DEPARTMENT OF VETERANS
AFFAIRS
Privacy Act of 1974; System of
Records
AGENCY:
Department of Veterans Affairs
(VA).
Notice of Amendment of
Systems of Records Notice ‘‘National
Patient Databases-VA.’’
pwalker on PROD1PC71 with NOTICES
ACTION:
SUMMARY: As required by the Privacy
Act of 1974 (5 U.S.C. 552a(e)(4)), notice
is hereby given that the Department of
Veterans Affairs (VA) is amending the
system of records entitled ‘‘National
Patient Databases-VA’’ (121VA19) as set
forth in 69 FR 18436. VA is amending
the system of records by revising the
System Location, Categories of Records
in the System, Purpose(s), Routine Uses
of Records Maintained in the System,
Including Categories of Users and the
Purposes of Such Uses, and Appendix 4.
VA is republishing the system notice in
its entirety.
DATES: Comments on this amended
system of records must be received no
later than April 25, 2008. If no public
comment is received during the period
allowed for comment or unless
otherwise published in the Federal
Register by VA, the amended system
will become effective April 25, 2008.
ADDRESSES: Written comments
concerning the proposed amended
system of records may be submitted
through www.Regulations.gov; by mail
VerDate Aug<31>2005
18:52 Mar 25, 2008
Jkt 214001
or hand-delivery to Director,
Regulations Management (00REG1),
Department of Veterans Affairs, 810
Vermont Avenue, NW., Room 1068,
Washington, DC 20420; by fax to (202)
273–9026; or by e-mail to:
‘‘VAregulations@mail.va.gov’’. All
comments received will be available for
public inspection in the Office of
Regulation Policy and Management,
Room 1063B, between the hours of 8
a.m. and 4:30 p.m., Monday through
Friday (except holidays). Please call
(202) 273–9515 for an appointment. In
addition, during the comment period,
comments may be viewed online
through the Federal Docket Management
System (FDMS) at: https://
www.Regulations.gov.
FOR FURTHER INFORMATION CONTACT:
Stephania H. Putt, Veterans Health
Administration (VHA) Privacy Officer,
Department of Veterans Affairs, 810
Vermont Avenue NW., Washington, DC
20420, telephone (704) 245–2492.
SUPPLEMENTARY INFORMATION:
Background: VHA is the largest health
care provider in the country. In order to
maintain this organization, VHA
collects health care information from its
local facilities to evaluate quality of
services, clinical resource utilization,
and patient safety, as well as to
distribute medical information, such as
alerts or recalls, track specific diseases,
and monitor patients. National-level
information is also needed for other
activities, such as medical research and
the development of National Best
Clinical Practice Guidelines and
National Quality Standards. VHA
gathers this information from a wide
variety of sources, including directly
from a veteran; from information
systems located at VHA medical centers,
Veterans Integrated Service Networks
(VISN), other VHA facilities, such as the
Health Eligibility Center; and Federal
departments and agencies such as the
U.S. Department of Defense and the
Food and Drug Administration. As the
data is collected, VHA stores it in
several national patient databases.
In this system of records the Category
of Records in the System is amended to
reflect the data Office of Quality and
Performance (OQP) is collecting, and to
include the Survey of the Healthcare
Experiences of Patients and External
Peer Review data capture. These data
include any patient-level records
created for evaluation as directed by the
VHA Performance Management Program
or accreditation purposes as defined by
the Joint Commission. This information
is collected so that OQP can assess,
without organizational bias, the
adherence of its treatment centers to
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16103
established clinical protocol for
providing care to veterans and to
monitor the satisfaction of its patient
customers.
The Purpose in this system of records
is being amended to reflect that the
records and information may be used for
statistical analysis to produce various
management, workload tracking, and
follow-up reports; to track and evaluate
the ordering and delivery of equipment,
services and patient care; for the
planning, distribution and utilization of
resources; to monitor the performance of
Veterans Integrated Service Networks
(VISN); and to allocate clinical and
administrative support to patient
medical care. The data may be used for
VA’s extensive research programs in
accord with VA policy. In addition, the
data may be used to assist in workload
allocation for patient treatment services
including provider panel management,
nursing care, clinic appointments,
surgery, prescription processing,
diagnostic and therapeutic procedures;
to plan and schedule training activities
for employees; for audits, reviews and
investigations conducted by the
Network Directors Office and VA
Central Office; for quality assurance
audits, reviews and investigations; for
law enforcement investigations; and for
personnel management, evaluation and
employee ratings, and performance
evaluations. Survey data will be
collected for the purpose of measuring
and monitoring National, VISN and
Facility-Level performance on VHA’s
Veteran Health Care Service Standards
(VHSS). The VHSS are designed to
measure levels of patient satisfaction in
areas that patients have defined as
important in receiving quality, patientcentered healthcare. Results of the
survey data analysis are shared
throughout the VHA system. The
External Peer Review Program (EPRP)
data is collected in order to provide
medical centers and outpatient clinics
with diagnosis and procedure-specific
quality of care information. EPRP is a
contracted review of care, specifically
designated to collect data to be used to
improve the quality of care.
Routine Uses of Records Maintained
in the System, Including Categories of
Users and the Purposes of Such Uses is
being amended to reflect the addition of
protecting 38 U.S.C. 5705 Quality
Assurance Records, which may not be
disclosed under a routine use unless
there is also specific statutory authority
permitting the disclosure. Routine uses
numbers 1, 5, 10, 12, 13, 14, 15, and 17
have been revised for ease of readability
and clarification.
Routine use 19 was added to allow for
the disclosure of information to another
E:\FR\FM\26MRN1.SGM
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Agencies
[Federal Register Volume 73, Number 59 (Wednesday, March 26, 2008)]
[Notices]
[Pages 16097-16103]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E8-6143]
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
Privacy Act of 1974
AGENCY: Department of Veterans Affairs.
ACTION: Notice of Amendment of System of Records ``Health Care Provider
Credentialing and Privileging Records--VA.''
-----------------------------------------------------------------------
SUMMARY: The Privacy Act of 1974 (5 U.S.C. 552(e)(4)) requires that all
agencies publish in the Federal Register a notice of the existence and
character of their systems of records. The Department of Veterans
Affairs (VA) is amending the system of records, known as ``Health Care
Provider Credentialing and Privileging Records--VA'' (77VA10Q) as set
forth in the Federal Register 55 FR 30790 dated 12/6/01. VA is amending
the system notice by revising the paragraphs on System Location,
Categories of Records in the System, Routine Uses, System Manager(s)
and Address, and Record Source Categories. VA is republishing the
system notice in its entirety at this time.
DATES: Comments on the amendment of this system of records must be
received no later than April 25, 2008. If no public comment is
received, the new system will become effective April 25, 2008.
ADDRESSES: Written comments may be submitted through https://
[[Page 16098]]
www.Regulations.gov; by mail or hand-delivery to the Director,
Regulations Management (00REG), Department of Veterans Affairs, 810
Vermont Ave., NW., Room 1068, Washington, DC 20420; or by fax to (202)
273-9026. Copies of comments received will be available for public
inspection in the Office of Regulation Policy and Management, Room
1063B, between the hours of 8 a.m. and 4:30 p.m. Monday through Friday
(except holidays). Please call (202) 273-9515 for an appointment. In
addition, during the comment period, comments may be viewed online
through the Federal Docket Management System (FDMS).
FOR FURTHER INFORMATION CONTACT: Veterans Health Administration (VHA)
Privacy Act Officer, Department of Veterans Affairs, 810 Vermont Ave.,
NW., Washington, DC 20420, (704) 245-2492.
SUPPLEMENTARY INFORMATION: VHA is responsible for providing medical
care under chapter 17 of title 38 United States Code. As part of
providing quality health care, VHA engages in the credentialing
(verification of education, training, and qualifications) of the
practitioners delivering this care. VHA has a centralized electronic
data warehouse (VetPro) to store credentialing health care provider
data and the images of the primary source verification of health care
providers' credentials. The previously reported joint credentialing and
privileging project between the VHA and the Department of Health and
Human Services, Health Resources and Services Administration (DHHS/
HRSA) was terminated in October 2003, and the VetPro system in its
entirety returned to VA.
A secondary information source is one that provides credentialing
data that are derived from a primary source, i.e., National
Practitioner Data Bank (NPDB), Federation of State Medical Boards
(FSMB), etc. The NPDB manages the Health Integrity and Protection Data
Bank (HIPDB). The final regulations for the HIPDB are published in 45
CFR part 61, which is a national health care fraud and abuse control
program. It is a national data bank to receive and disclose certain
final, adverse actions against health care practitioners, providers and
suppliers. VHA queries the HIPDB for all new appointments as well as
part of the re-privileging process for licensed independent
practitioners previously-privileged by VHA in the form of a combined
query with the NPDB. As a secondary information source, information
obtained from the HIPDB may require additional supporting documentation
either from a primary source or additional secondary sources for
corroboration. To assure provider identification, and appropriate
matching of information entered into an electronic system, VHA captures
unique provider identifiers such as name, Social Security number,
national provider identifier, and unique physician identification
number that VHA uses to ensure the credentialing information is
appropriately associated to the correct provider. In addition to
capturing the national provider identifier (NPI), VA will capture the
associated taxonomy codes.
Validated credentialing information may be shared with other
established data systems such as Veterans Information Systems
Technology Architecture (VistA) and Decision Support System (DSS). The
purpose of sharing credentialing information and associated data is to
decrease the duplicative effort of both providers and staff in
gathering the same information multiple times for inclusion in
different databases used in VHA. These data are required for such
activities as emergency medical responses in times of national
disaster, telemedicine, and medical care cost recovery and will be
disclosed only to the extent it is reasonably necessary to assist in
the accomplishment of statutory or government-wide administrative
mandates.
Amendments to the System Location include that electronic records
may be maintained by VHA Office of Quality and Performance (OQP), a
component thereof, or contractor or subcontractor of VHA/OQP. The
Category of Records in the System is amended to more clearly specify
the accessing and reporting to the HIPDB, and the FSMB.
Routine uses 17 and 18 are amended to incorporate querying and
reporting obligations for the HIPDB. The System Manager(s) and
Addresses are amended to reflect that records may be maintained by
human resources management offices in addition to previously identified
locations. The System Manager(s) and Addresses are also being amended
to reflect the termination of the agreement between the DHHS/HRSA and
VA/VHA in October 2003. Record Source Categories is being amended to
include the HIPDB.
Routine use 21 was added for the purpose of disclosure to OPP will
determine that: (A) The disclosure does not violate legal or policy
limitations under which the record was provided, collected, or
obtained; (B) the study purpose (1) cannot be reasonably accomplished
unless the record is provided in individually-identifiable form, and
(2) warrants the risk to the privacy of the individual that additional
exposure of the record might bring; and (C) the recipient has agreed
that (1) it will establish (if it hasn't already) reasonable
administrative, technical, and physical safeguards to prevent
unauthorized use or disclosure of the record, (2) will remove or
destroy the information that identifies the individual at the earliest
time at which removal or destruction can be accomplished consistent
with the purpose of the study, unless the recipient has presented
adequate justification of a study or health nature for retaining such
information, and (3) will make no further use or disclosure of the
record except (a) in emergency circumstances affecting the health or
safety of any individual, (b) for use in another study, under these
same conditions, and only with prior written authorization of the
Department, (c) for disclosure to a properly identified person for the
purpose of an audit related to the study, if information that would
enable veterans or their dependents to be identified is removed or
destroyed at the earliest opportunity consistent with the purpose of
the audit, or (d) when required by law. Prior to disclosure, OPP will
secure a written statement attesting to the recipient's understanding
of, and willingness to abide by, these provisions.
Routine use 21 was added to disclose information to individuals,
organizations, private or public agencies, or other entities or
individuals with whom VA has a contract or agreement. Routine use 22
was added in the event of mitigating risk and or harm.
Routine use 23 was added to disclosure information to other Federal
agencies in the event of assisting such agencies in preventing and
detecting possible fraud or abuse by individuals in their operations
and programs.
An amendment was made to Routine use 8 to disclose information to
the Department of Justice, either on VA's initiative or in response to
DoJ's request for the information, after either VA or DoJ determines
that such information is relevant to DoJ's representation of the United
States or any of its components in legal proceedings before a court or
adjudicative body, provided that, in each case, the agency also
determines prior to disclosure that disclosure of the records to the
DoJ is the use of the information is compatible with the purpose for
which VA collected the records. Routine use 14 was amended to disclose
information to officials of the Merit Systems Protection Board, or the
Office of Special Counsel.
[[Page 16099]]
VA is revising and updating the systems of record notice 77VA10Q,
``Health Care Provider Credentialing and Privileging Records--VA.''
The notice of intent to publish and an advance copy of the system
notice have been sent to the appropriate Congressional committees and
to the Director of the Office of Management and Budget (OMB) as
required by 5 U.S.C. 552a(r) (Privacy Act) and guidelines issued by OMB
(61 FR 6428), February 20, 1996.
Approved: March 12, 2008.
Gordon H. Mansfield,
Deputy Secretary of Veterans Affairs.
77VA10Q
SYSTEM NAME:
Health Care Provider Credentialing and Privileging Records--VA.
SYSTEM LOCATION:
Records are maintained at each Department of Veterans Affairs (VA)
health care facility. Address locations for VA facilities are listed in
VA Appendix 1 biennial publication of VA system of records. In
addition, information from these records or copies of records may be
maintained at the Department of Veterans Affairs, 810 Vermont Avenue,
NW., Washington, DC 20420 and/or Veterans Integrated Service Network
(VISN) Offices. Records for those health care providers who are
contractors in a VA health care facility, or to VA for the delivery of
health care to veterans and are credentialed by the contractor in
accordance with Veterans Health Administration (VHA) policy, where
credentialing information is received by VHA facilities, it will be
maintained in accordance with this notice and VHA policy. Electronic
copies of records may be maintained by VHA Office of Quality and
Performance (OPQ), a component thereof, or a contractor or
subcontractor of VHA/OQP. Back-up copies of the electronic data
warehouse are maintained at off-site locations.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
The records include information concerning health care providers
currently or formerly employed or otherwise utilized by VHA and
individuals who apply to VHA for employment and are considered for
employment or appointment as health care providers. These records will
include information concerning individuals who through a contractual or
other agreement may be, or are, providing health care to VA patients.
This may include, but is not limited to, audiologists, dentists,
dietitians, expanded-function dental auxiliaries, licensed practical or
vocational nurses, nuclear medicine technologists, nurse anesthetists,
nurse practitioners, registered nurses, occupational therapists,
optometrists, clinical pharmacists, licensed physical therapists,
physician assistants, physicians, podiatrists, psychologists,
registered respiratory therapists, certified respiratory therapy
technicians, diagnostic and therapeutic radiology technologists, social
workers, and speech pathologists.
CATEGORIES OF RECORDS IN THE SYSTEM:
The records in the system consist of information related to:
(1) The credentialing (the review and verification of an
individual's qualifications for employment or utilization, which
includes licensure, registration or certification, professional
education and training, employment history, experience, appraisals of
past performance, health status, etc.) of applicants who are considered
for employment and/or appointment, for providing health services under
a contract or other agreement, and/or for appointment to the
professional staff at a VHA health care facility.
(2) The privileging (the process of reviewing and granting or
denying a provider's request for clinical privileges to provide medical
or other patient care services, within well-defined limits, which are
based on an individual's professional license, registration or
certification, experience, training, competence, health status,
ability, and clinical judgment) health care providers who are permitted
by law and by the medical facility to provide patient care
independently and individuals whose duties and responsibilities are
determined to be beyond the normal scope of activities for their
profession;
(3) The periodic reappraisal of health care providers' professional
credentials and the reevaluation of the clinical competence of
providers who have been granted clinical privileges; and/or
(4) Records generated as part or result of accessing and reporting
to the National Practitioner Data Bank (NPDB), the Health Integrity and
Protection Data Bank, and the Federation of State Medical Boards
(FSMB).
The records may include individually identifiable information
(e.g., name, date of birth, gender, Social Security number, national
provider number and associated taxonomy codes, and/or other personal
identification number), address information (e.g., home and/or mailing
address, home telephone number, e-mail address, facsimile number),
biometric data, information related to education and training (e.g.,
name of medical or professional school attended and date of graduation,
name of training program, type of training, dates attended, and date of
completion). The records may also include information related to: the
individual's license, registration or certification by a State
licensing board and/or national certifying body (e.g., number,
expiration date, name and address of issuing office, status including
any actions taken by the issuing office or any disciplinary board to
include previous or current restrictions, suspensions, limitations, or
revocations); citizenship; honors and awards; type of appointment or
utilization; service/product line; professional society membership;
professional performance, experience, and judgment (e.g., documents
reflecting work experience, appraisals of past and current performance
and potential); educational qualifications (e.g., name and address of
institution, level achieved, transcript, information related to
continuing education); Drug Enforcement Administration and/or State
controlled dangerous substance certification (e.g., current status, any
revocations, suspensions, limitations, restrictions); information about
mental and physical status; evaluation of clinical and/or technical
skills; involvement in any administrative, professional or judicial
proceedings, whether involving VA or not, in which professional
malpractice on the individual's part is or was alleged; any actions,
whether involving VA or not, which result in the limitation, reduction,
revocation, or acceptance of surrender or restriction of the
individual's clinical privileges; and, clinical performance information
that is collected and used to support a determination of an
individual's request for clinical privileges. Some information that is
included in the record may be duplicated in an employee's official
personnel folder.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Title 38 U.S.C. section 501(a) and section 7304(a)(2).
PURPOSE(S):
The information may be used for: Verifying the individual's
credentials and qualifications for employment or utilization,
appointment to the professional staff, and/or clinical privileges;
advising prospective health care entity employers, health care
professional licensing or monitoring bodies, the NPDB, or similar
entities or activities of individuals covered by this system;
accreditation of a facility by an
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entity such as the Joint Commission; audits, reviews and investigations
conducted by staff of the health care facility, the Veterans Integrated
Service Network (VISN) Directors and Division Offices, VA Central
Office, VHA program offices, and the VA Office of Inspector General;
law enforcement investigations; quality assurance audits, reviews and
investigations; personnel management and evaluations; employee ratings
and performance evaluations; and, employee disciplinary or other
adverse action, including discharge. The records and information may be
used for statistical analysis, to produce various management reports,
evaluate services, collection, distribution and utilization of
resources, and provide clinical and administrative support to patient
medical care.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND THE PURPOSES OF SUCH USES:
1. A record from this system of records may be disclosed to any
source from which additional information is requested (to the extent
necessary to identify the individual, inform the source of the
purpose(s) of the request, and to identify the type of information
requested), when necessary to obtain information relevant to a
Department decision concerning the hiring or retention of an employee,
the issuance or reappraisal of clinical privileges, the issuance of a
security clearance, the conducting of a security or suitability
investigation of an individual, the letting of a contract, the issuance
of a license, grant, or other benefits; or in response to scarce or
emergency needs of the Department or other entities when specific
skills are required.
2. A record from this system of records may be disclosed to an
agency in the executive, legislative, or judicial branch, or the
District of Columbia's Government in response to its request, or at the
initiation of VA, information in connection with the hiring of an
employee, appointment to the professional staff, the issuance of a
security clearance, the conducting of a security or suitability
investigation of an individual, the letting of a contract, the issuance
of a license, grant, or other benefit by the agency, or the lawful
statutory or administrative purpose of the agency to the extent that
the information is relevant and necessary to the requesting agency's
decision; or at the initiative of VA, to the extent the information is
relevant and necessary to an investigative purpose of the agency.
3. Disclosure may be made to a Congressional office from the record
or an individual in response to an inquiry from the Congressional
office made at the request of that individual.
4. Disclosure may be made to NARA (National Archives and Records
Administration) in records management inspections conducted under
authority of title 44 United States Code.
5. Information from this system of records may be disclosed to a
Federal agency or to a State or local government licensing board and/or
to the Federation of State Medical Boards or a similar non-government
entity which maintains records concerning individuals' employment
histories or concerning the issuance, retention or revocation of
licenses, certifications, or registration necessary to practice an
occupation, profession or specialty, in order for the Department to
obtain information relevant to a Department decision concerning the
hiring, utilization, appointment, retention or termination of
individuals covered by this system or to inform a Federal agency or
licensing boards or the appropriate non-government entities about the
health care practices of a currently employed, appointed, otherwise
utilized, terminated, resigned, or retired health care employee or
other individuals covered by this system whose professional health care
activity so significantly failed to meet generally accepted standards
of clinical practice as to raise reasonable concern for the safety of
patients. These records may also be disclosed as part of an ongoing
computer-matching program to accomplish these purposes.
6. Information may be disclosed to non-Federal sector (i.e., State,
or local governments) agencies, organizations, boards, bureaus, or
commissions (e.g., the Joint Commission). Such disclosures may be made
only when: (1) The records are properly constituted in accordance with
VA requirements; (2) the records are accurate, relevant, timely, and
complete; and (3) the disclosure is in the best interest of the
Government (e.g., to obtain accreditation or other approval rating).
When cooperation with the non-Federal sector entity, through the
exchange of individual records, directly benefits VA's completion of
its mission, enhances personnel management functions, or increases the
public confidence in VA's or the Federal Government's role in the
community, then the Government's best interests are served. Further,
only such information that is clearly relevant and necessary for
accomplishing the intended uses of the information as certified by the
receiving entity is to be furnished.
7. Information may be disclosed to a State or national certifying
body which has the authority to make decisions concerning the issuance,
retention or revocation of licenses, certifications or registrations
required to practice a health care profession, when requested in
writing by an investigator or supervisory official of the licensing
entity or national certifying body for the purpose of making a decision
concerning the issuance, retention or revocation of the license,
certification or registration of a named health care professional.
8. VA may disclose information in this system of records to the
Department of Justice (DoJ), either on VA's initiative or in response
to DoJ's request for the information, after either VA or DoJ determines
that such information is relevant to DoJ's representation of the United
States or any of its components in legal proceedings before a court or
adjudicative body, provided that, in each case, the agency also
determines prior to disclosure that disclosure of the records to the
Department of Justice is a use of the information contained in the
records that is compatible with the purpose for which VA collected the
records. VA, on its own initiative, may disclose records in this system
of records in legal proceedings before a court or administrative body
after determining that the disclosure of the records to the court or
administrative body is a use of the information contained in the
records that is compatible with the purpose for which VA collected the
records.
9. Hiring, appointment, performance, or other personnel
credentialing related information may be disclosed to any facility or
agent with which there is, or there is proposed to be, an affiliation,
sharing agreement, partnership, contract, or similar arrangement, where
required for establishing, maintaining, or expanding any such
relationship.
10. Information concerning a health care provider's professional
qualifications and clinical privileges may be disclosed to a VA
patient, or the representative or guardian of a patient who due to
physical or mental incapacity lacks sufficient understanding and/or
legal capacity to make decisions concerning his/her medical care, who
is receiving or contemplating receiving medical or other patient care
services from the provider when the information is needed by the
patient or the patient's representative or guardian in order to make a
decision related to the initiation of treatment, continuation or
discontinuation of treatment, or receiving a specific treatment that is
proposed or planned by the provider. Disclosure will be limited to
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information concerning the health care provider's professional
qualifications (professional education, training and current licensure/
certification status), professional employment history, and current
clinical privileges.
11. VA may disclose on its own initiative any information in this
system, except the names and home addresses of veterans and their
dependents, which is relevant to a suspected or reasonably imminent
violation of law, whether civil, criminal or regulatory in nature and
whether arising by general or program statute or by regulation, rule or
order issued pursuant thereto, to a Federal, State, local or foreign
agency charged with the responsibility of investigating or prosecuting
such violation, or charged with enforcing or implementing the statute,
regulation, rule or order. On its own initiative, VA may also disclose
the names and addresses of veterans and their dependents to a Federal
agency charged with the responsibility of investigating or prosecuting
civil, criminal or regulatory violations of law, or charged with
enforcing or implementing the statute, regulation, rule or order issued
pursuant thereto.
12. To disclose to the Federal Labor Relations Authority (including
its General Counsel) information related to the establishment of
jurisdiction, the investigation and resolution of allegations of unfair
labor practices, or information in connection with the resolution of
exceptions to arbitration awards when a question of material fact is
raised; to disclose information in matters properly before the Federal
Service Impasses Panel, and to investigate representation petitions and
conduct or supervise representation elections.
13. To disclose to the VA-appointed representative of an employee
all notices, determinations, decision, or other written communications
issued to the employee in connection with an examination ordered by VA
under fitness-for-duty examination procedures or Agency-filed
disability retirement procedures.
14. To disclose information to officials of the Merit Systems
Protection Board, when requested in connection with appeals, special
studies of the civil service and other merit systems, review of rules
and regulations, investigation of alleged or possible prohibited
personnel practices, and such other functions, promulgated in 5 U.S.C.
1205 and 1206, or as may be authorized by law.
15. To disclose information to the Equal Employment Opportunity
Commission when requested in connection with investigations of alleged
or possible discriminatory practices, examination of Federal
affirmative employment programs, or the other functions of the
Commission as authorized by law or regulation.
16. To disclose the information listed in 5 U.S.C. 7114(b)(4) to
officials of labor organizations recognized under 5 U.S.C., chapter 71
when relevant and necessary to their duties of exclusive representation
concerning personnel policies, practices, and matters affecting working
conditions.
17. Identifying information in this system, including name,
address, Social Security number and other information as is reasonably
necessary to identify such individual, may be disclosed to the NPDB and
the HIPDB at the time of hiring, appointment, utilization, and/or
clinical privileging/reprivileging of physicians, dentists and other
health care practitioners, and other times as deemed necessary by VA,
in order for VA to obtain information relevant to a Department decision
concerning the hiring, appointment, utilization, privileging/
reprivileging, retention or termination of the individual.
18. Relevant information from this system of records may be
disclosed to the NPDB, HIPDB, and/or State Licensing Board in the
State(s) in which a practitioner is licensed, in which the VA facility
is located, and/or in which an act or omission occurred upon which a
medical malpractice claim was based when VA reports information
concerning: (1) Any payment for the benefit of a physician, dentist, or
other licensed health care practitioner which was made as the result of
a settlement or judgment of a claim of medical malpractice if an
appropriate determination is made in accordance with agency policy that
payment was related to substandard care, professional incompetence or
professional misconduct on the part of the individual; (2) a final
decision which relates to possible incompetence or improper
professional conduct that adversely affects the clinical privileges of
a physician or dentist for a period longer than 30 days; or, (3) the
acceptance of the surrender of clinical privileges or any restriction
of such privileges by a physician or dentist either while under
investigation by the health care entity relating to possible
incompetence or improper professional conduct, or in return for not
conducting such an investigation or proceeding. These records may also
be disclosed as part of a computer-matching program to accomplish these
purposes.
19. In response to a request about a specifically identified
individual covered by this system from a prospective Federal or non-
Federal health care entity employer, the following information may be
disclosed: (a) Relevant information concerning the individual's
professional employment history including the clinical privileges held
by the individual; (b) relevant information concerning a final decision
that results in a voluntary or involuntary limitation, reduction or
loss of clinical privileges; and (c) relevant information concerning
any payment that is made in settlement (or partial settlement) of, or
in satisfaction of a judgment in, a medical malpractice action or claim
and, when through a peer review process that is undertaken pursuant to
VA policy, negligence, professional incompetence, responsibility for
improper care, and/or professional misconduct has been assigned to the
individual.
20. Disclosure may be made to any Federal, State, local, tribal or
private entity in response to a request concerning a specific provider
for the purposes of credentialing providers who provide health care at
multiple sites or move between sites. Such disclosures may be made only
when: (1) The records are properly constituted in accordance with VA
requirements; (2) the records are accurate, relevant, timely, and
complete; and (3) disclosure is in the best interests of the Government
(i.e., to meet the requirements of contracts, sharing agreements,
partnerships, etc.). When exchange of credentialing information through
the exchange of individual records, directly benefits VA's completion
of its mission, enhances public confidence in VA's or Federal
Government's role in the delivery of health care, then the best
interests of the Government are served.
21. Disclosure may be made to individuals, organizations, private
or public agencies, or other entities or individuals with whom VA has a
contract or agreement to perform such services as VA may deem
practicable for the purposes of laws administered by VA, in order for
the contractor, subcontractor, public or private agency, or other
entity or individual with whom VA has an agreement or contract to
perform the services of the contract or agreement. This routine use
includes disclosures by the individual or entity performing the service
for VA to any secondary entity or individual to perform an activity
that is necessary for individuals, organizations, private or public
agencies, or other entities or individuals with whom VA has a contract
or agreement to provide the service to VA.
[[Page 16102]]
22. VA may, on its own initiative, disclose any information or
records to appropriate agencies, entities, and persons when (1) VA
suspects or has confirmed that the integrity or confidentiality of
information in the system of records has been compromised; (2) the
Department has determined that as a result of the suspected or
confirmed compromise there is a risk of embarrassment or harm to the
reputations of the record subjects, harm to economic or property
interests, identity theft or fraud, or harm to the security,
confidentiality, or integrity of this system or other systems or
programs (whether maintained by the Department or another agency or
entity) that rely upon the potentially compromised information; and (3)
the disclosure is to agencies, entities, or persons whom VA determines
are reasonably necessary to assist or carry out the Department's
efforts to respond to the suspected or confirmed compromise and
prevent, minimize, or remedy such harm. This routine use permits
disclosures by the Department to respond to a suspected or confirmed
data breach, including the conduct of any risk analysis or provision of
credit protection services as provided in 38 U.S.C. 5724, as the terms
are defined in 38 U.S.C. 5727.
23. Disclosure to other Federal agencies may be made to assist such
agencies in preventing and detecting possible fraud or abuse by
individuals in their operations and programs.
POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING,
AND DISPOSING OF RECORDS IN THE SYSTEM:
STORAGE:
Records are maintained on paper documents or in electronic format.
Information included in the record may be stored on microfilm, magnetic
tape or disk. Records are maintained at the employing VHA health care
facility. If the individual transfers to another VHA health care
facility, the record is transferred to the new location, if
appropriate.
RETRIEVABILITY:
Records are retrieved by the names and Social Security number or
other assigned identifiers, e.g., the National Provider Identifier
(NPI), of the individuals on whom they are maintained.
SAFEGUARDS:
1. Access to VA working and storage areas in VA health care
facilities is restricted to VA employees on a ``need to know'' basis;
strict control measures are enforced to ensure that disclosure to these
individuals is also based on this same principle. Generally, VA file
areas are locked after normal duty hours and the health care facilities
are protected from outside access by the Federal Protective Service or
other security personnel.
2. Access to computer room within the health care facilities is
generally limited by appropriate locking devices and restricted to
authorized VA employees and vendor personnel. Automated data processing
peripheral devices are generally placed in secure areas (areas that are
locked or have limited access) or are otherwise protected. Information
in the Veterans Information Systems Technology Architecture (VistA)
system may be accessed by authorized VA employees. Access to file
information is controlled at two levels; the system recognizes
authorized employees by a series of individually unique passwords/codes
as a part of each data message, and the employees are limited to only
that information in the file that is needed in the performance of their
official duties.
3. Access to records in VA Central Office and the VISN directors
and division offices is only authorized to VA personnel on a ``need-to-
know'' basis. There is limited access to the building with visitor
control by security personnel.
4. The automated system is Internet enabled and will conform to all
applicable Federal Regulations concerning information security. The
automated system is protected by a generalized security facility and by
specific security techniques used within the application that accesses
the data file and may include individually unique passwords/codes and
may utilize Public Key Infrastructure (PKI) personal certificates. Both
physical and system security measures will meet or exceed those
required to provide an adequate level of protection for host systems.
Access to file information is limited to only that information in the
file that is needed in the performance of official duties. Access to
computer rooms is restricted generally by appropriate locking devices
to authorized operational personnel. Information submitted to the
automated electronic system is afforded the same protections as the
data that are maintained in the original files. Remote on-line access
from other agencies to the data storage site is controlled in the same
manner. Access to the electronic data is supported by encryption and
the Internet server is insulated by a firewall.
RETENTION AND DISPOSAL:
Paper records are retired to the VA Records Center and Vault (VA
RC&V) 3 years after the individual separates from VA employment or when
no longer utilized by VA (in some cases, records may be maintained at
the facility for a longer period of time) and are destroyed 30 years
after separation. Paper records for applicants who are not selected for
VA employment or appointment are destroyed 2 years after non-selection
or when no longer needed for reference, whichever is sooner. Electronic
records are transferred to the Director, Credentialing and Privileging
Program, Office of Quality and Performance, VA Central Office, when the
provider leaves the facility. Information stored on electronic storage
media is maintained and disposed of in accordance with records
disposition authority approved by the Archivist of the United States.
SYSTEM MANAGER(S) AND ADDRESS:
Official responsible for policies and procedures: Director,
Credentialing and Privileging Program, Office of Quality and
Performance (10Q), Veterans Health Administration, Department of
Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420.
Officials maintaining the system: (1) The chief of staff at the VA
health care facility where the provider made application, is employed,
or otherwise utilized; (2) the credentialing coordinator of the VA
health care facility for individuals who made application for
employment or other utilization, or providers currently or previously
employed or otherwise utilized at; (3) human resources management
offices of the VA health care facility for individuals who made
application for employment or other utilization, or providers currently
or previously employed or otherwise utilized; (4) VA Central Office or
at a VISN location; The electronic data will be maintained by VHA/OQP,
a component thereof, or a contractor or subcontractor of VHA/OQP.
NOTIFICATION PROCEDURE:
Individuals who wish to determine whether this system of records
contains information about them should contact the VA facility location
at which they made application for employment or appointment, or are or
were employed. Inquiries should include the employee's full name,
Social Security number, date of application for employment or
appointment or dates of employment or appointment, and return address.
[[Page 16103]]
RECORD ACCESS PROCEDURES:
Individuals seeking information regarding access to and contesting
of records in this system may write, call or visit the VA facility
location where they made application for employment or appointment, or
are or were employed.
CONTESTING RECORDS PROCEDURES:
(See Record Access Procedures).
RECORD SOURCE CATEGORIES:
Information in this system of records is provided by the applicant/
employee, or obtained from State licensing boards, Federation of State
Medical Boards, National Council of State Boards of Nursing, National
Practitioner Data Bank, Health Integrity and Protection Data Bank,
professional societies, national certifying bodies, current or previous
employers, other health care facilities and staff, references,
educational institutions, medical schools, VA staff, patient, visitors,
and VA patient medical records.
[FR Doc. E8-6143 Filed 3-25-08; 8:45 am]
BILLING CODE 8320-01-P