Submission for OMB Review; Comment Request, 7292 [08-531]
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7292
Federal Register / Vol. 73, No. 26 / Thursday, February 7, 2008 / Notices
In compliance with the requirements
of Section 506(c)(2)(A) of the Paperwork
Reduction Act of 1995, the
Administration for Children and
Families is soliciting public comment
on the specific aspects of the
infromation collection described above.
Copies of the proposed collection of
infromation can be obtained and
comments may be forwared by writing
to the Administration for Children and
Families, Office of Administration,
Office of Information Services, 370
L’Enfant Promenade, SW., Washington,
DC 20447, Attn: ACF Reports Clearance
Officer. E-mail address:
infocollection@acf.hhs.gov. All requests
should be identified by the title of the
information collection.
The Department specifically requests
comments on: (a) Whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
proposed collection of information; (c)
the quality, utility, and clarity of the
information to be collected; and (d)
ways to minimze the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology.
Consideration will be given to
comments and suggestions submitted
within 60 days of this publication.
Dated: February 1, 2008.
Janean Chambers,
Reports Clearance Officer.
[FR Doc. 08–530 Filed 2–6–08; 8:45 am]
BILLING CODE 4184–01–M
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Administration for Children and
Families
Submission for OMB Review;
Comment Request
Title: Data Collection Plan for the
Customer Satisfaction Evaluation of
Child Welfare Information Gateway.
OMB No.: 0970–0303.
Description: The National
Clearinghouse on Child Abuse and
Neglect Information (NCCAN) and the
National Adoption Information
Clearinghouse (NAIC) received OMB
approval to collect data for a customer
satisfaction evaluation under OMB
control number 0970–0303. On June 20,
2006, NCCAN and NAIC were
consolidated into Child Welfare
Information Gateway (CWIG). In
response to this consolidation, the
proposed information collection
activities include revisions to the
Customer Satisfaction Evaluation
approved under OMB control number
0970–0303.
CWIG is a service of the Children’s
Bureau, a component within the
Administration for Children and
Families, and CWIG is dedicated to the
mission of connecting professionals and
concerned citizens to information on
programs, research, legislation, and
statistics regarding the safety,
permanency, and well-being of children
and families. CWIG’s main functions are
identifying information needs, locating
and acquiring information, creating
information, organizing and storing
information, disseminating information,
and facilitating information exchange
among professionals and concerned
citizens. A number of vehicles are
employed to accomplish these activities,
including, but not limited to, Web site
hosting, discussions with customers,
and dissemination of publications (both
print and electronic).
The Customer Satisfaction Evaluation
was initiated in response to Executive
Order 12862 issued on September 11,
1993. The order calls for putting
customers first and striving for a
customer-driven government that
matches or exceeds the best service
available in the private sector.
To that end, CWIG’s evaluation is
designed to better understand the kind
and quality of services customers want,
as well as customers’ level of
satisfaction with existing services. The
proposed data collection activities for
the evaluation include customer
satisfaction surveys, customer comment
cards, selected publication surveys, and
focus groups.
Respondents: Child Welfare
Information Gateway Customers
ANNUAL BURDEN ESTIMATES
Number of
respondents
Instrument
jlentini on PROD1PC65 with NOTICES
Customer Satisfaction Survey—Website Delivery .........................................
Customer Satisfaction on Survey—Email Delivery .......................................
Customer Satisfaction Survey—Print Delivery ..............................................
Customer Satisfaction Survey—Phone Delivery ...........................................
Comment Card ..............................................................................................
Selected Publications Survey ........................................................................
Focus Group Guide .......................................................................................
Estimated Total Annual Burden
Hours: 174.1.
Additional Information:
Copies of the proposed collection may
be obtained by writing to the
Administration for Children and
Families, Office of Administration,
Office of Information Services, 370
L’Enfant Promenade, SW., Washington,
DC 20447, Attn: ACF Reports Clearance
Officer. All requests should be
identified by the title of the information
collection. E-mail address:
infocollection@acf.hhs.gov.
VerDate Aug<31>2005
17:02 Feb 06, 2008
Jkt 214001
Number of responses per
respondent
1,545
29
31
171
264
85
28
OMB Comment:
OMB is required to make a decision
concerning the collection of information
between 30 and 60 days after
publication of this document in the
Federal Register. Therefore, a comment
is best assured of having its full effect
if OMB receives it within 30 days of
publication. Written comments and
recommendations for the proposed
information collection should be sent
directly to the following: Office of
Management and Budget, Paperwork
Reduction Project, Fax: 202–395–6974,
PO 00000
Frm 00050
Fmt 4703
Sfmt 4703
Average
burden hours
per response
16
14
14
14
3
11
16
Total burden
hours
.0048
.0048
0048
.0063
.0048
.0048
.0625
Attn: Desk Officer for the
Administration for Children and
Families.
Dated: February 1, 2008.
Janean Chambers,
Reports Clearance Officer.
[FR Doc. 08–531 Filed 2–6–08; 8:45 am]
BILLING CODE 4184–01–M
E:\FR\FM\07FEN1.SGM
07FEN1
118.7
1.9
2.1
15.1
3.8
4.5
28
]]>Agencies
[Federal Register Volume 73, Number 26 (Thursday, February 7, 2008)]
[Notices]
[Page 7292]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 08-531]
-----------------------------------------------------------------------
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Children and Families
Submission for OMB Review; Comment Request
Title: Data Collection Plan for the Customer Satisfaction
Evaluation of Child Welfare Information Gateway.
OMB No.: 0970-0303.
Description: The National Clearinghouse on Child Abuse and Neglect
Information (NCCAN) and the National Adoption Information Clearinghouse
(NAIC) received OMB approval to collect data for a customer
satisfaction evaluation under OMB control number 0970-0303. On June 20,
2006, NCCAN and NAIC were consolidated into Child Welfare Information
Gateway (CWIG). In response to this consolidation, the proposed
information collection activities include revisions to the Customer
Satisfaction Evaluation approved under OMB control number 0970-0303.
CWIG is a service of the Children's Bureau, a component within the
Administration for Children and Families, and CWIG is dedicated to the
mission of connecting professionals and concerned citizens to
information on programs, research, legislation, and statistics
regarding the safety, permanency, and well-being of children and
families. CWIG's main functions are identifying information needs,
locating and acquiring information, creating information, organizing
and storing information, disseminating information, and facilitating
information exchange among professionals and concerned citizens. A
number of vehicles are employed to accomplish these activities,
including, but not limited to, Web site hosting, discussions with
customers, and dissemination of publications (both print and
electronic).
The Customer Satisfaction Evaluation was initiated in response to
Executive Order 12862 issued on September 11, 1993. The order calls for
putting customers first and striving for a customer-driven government
that matches or exceeds the best service available in the private
sector.
To that end, CWIG's evaluation is designed to better understand the
kind and quality of services customers want, as well as customers'
level of satisfaction with existing services. The proposed data
collection activities for the evaluation include customer satisfaction
surveys, customer comment cards, selected publication surveys, and
focus groups.
Respondents: Child Welfare Information Gateway Customers
Annual Burden Estimates
----------------------------------------------------------------------------------------------------------------
Number of Average
Instrument Number of responses per burden hours Total burden
respondents respondent per response hours
----------------------------------------------------------------------------------------------------------------
Customer Satisfaction Survey--Website Delivery. 1,545 16 .0048 118.7
Customer Satisfaction on Survey--Email Delivery 29 14 .0048 1.9
Customer Satisfaction Survey--Print Delivery... 31 14 0048 2.1
Customer Satisfaction Survey--Phone Delivery... 171 14 .0063 15.1
Comment Card................................... 264 3 .0048 3.8
Selected Publications Survey................... 85 11 .0048 4.5
Focus Group Guide.............................. 28 16 .0625 28
----------------------------------------------------------------------------------------------------------------
Estimated Total Annual Burden Hours: 174.1.
Additional Information:
Copies of the proposed collection may be obtained by writing to the
Administration for Children and Families, Office of Administration,
Office of Information Services, 370 L'Enfant Promenade, SW.,
Washington, DC 20447, Attn: ACF Reports Clearance Officer. All requests
should be identified by the title of the information collection. E-mail
address: infocollection@acf.hhs.gov.
OMB Comment:
OMB is required to make a decision concerning the collection of
information between 30 and 60 days after publication of this document
in the Federal Register. Therefore, a comment is best assured of having
its full effect if OMB receives it within 30 days of publication.
Written comments and recommendations for the proposed information
collection should be sent directly to the following: Office of
Management and Budget, Paperwork Reduction Project, Fax: 202-395-6974,
Attn: Desk Officer for the Administration for Children and Families.
Dated: February 1, 2008.
Janean Chambers,
Reports Clearance Officer.
[FR Doc. 08-531 Filed 2-6-08; 8:45 am]
BILLING CODE 4184-01-M
