Proposed Information Collection Activity; Comment Request; Proposed Projects, 3729 [08-186]
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Federal Register / Vol. 73, No. 14 / Tuesday, January 22, 2008 / Notices
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Administration for Children and
Families
Proposed Information Collection
Activity; Comment Request; Proposed
Projects
Title: Data Collection Plan for the
Customer Satisfaction Evaluation of
Child Welfare Information Gateway.
OMB No.: 0970–0303.
Description: The National
Clearinghouse on Child Abuse and
Neglect Information (NCCAN) and the
National Adoption Information
Clearinghouse (NAIC) received OMB
approval to collect data for a customer
satisfaction evaluation under OMB
control number 0870–0303. On June 20,
2006, NCCAN and NAIC were
consolidated into Child Welfare
Information Gateway (CWIG). In
response to this consolidation, the
proposed information collection
activities include revisions to the
Customer Satisfaction Evaluation
approved under OMB control number
0970–0303.
CWIG is a service of the Children’s
Bureau, a component within the
Administration for Children and
Families, and CWIG is dedicated to the
mission of connecting professionals and
concerned citizens to information on
programs, research, legislation, and
statistics regarding the safety,
permanency, and well-being of children
and families. CWIG’s main functions are
identifying information needs, locating
and acquiring information, creating
information, organizing and storing
information, disseminating information,
and facilitating information exchange
among professionals and concerned
citizens. A number of vehicles are
employed to accomplish these activities,
including, but not limited to, website
hosting, discussions with customers,
and dissemination of publications (both
print and electronic).
The Customer Satisfaction Evaluation
was initiated in response to Executive
Order 12862 issued on September 11,
1993. The Order calls for putting
customers first and striving for a
customer-driven government that
matches or exceeds the best service
available in the private sector. To that
end, CWIG’s evaluation is designed to
better understand the kind and quality
of services customers want, as well as
customers’ level of satisfaction with
existing services. The proposed data
collection activities for the evaluation
include customer satisfaction surveys,
customer comment cards, selected
publication surveys, and focus groups.
Respondents: Child Welfare
Information Gateway customers.
ANNUAL BURDEN ESTIMATES
Number of respondents
Instrument
sroberts on PROD1PC70 with NOTICES
Customer Satisfaction Survey—Web Site Delivery .......................................
Customer Satisfaction Survey—E-mail Delivery ...........................................
Customer Satisfaction Survey—Print Delivery ..............................................
Customer Satisfaction Survey—Phone Delivery ...........................................
Comment Card ..............................................................................................
Selected Publications Survey ........................................................................
Focus Group Guide .......................................................................................
Estimated total annual burden hours:
174.1.
In compliance with the requirements
of Section 3506(2)(A) of the Paperwork
Reduction Act of 1995, the
Administration for Children and
Families is soliciting public comment
on the specific aspects of the
information collection described above.
Copies of the proposed collection of
information can be obtained and
comments may be forwarded by writing
to the Administration for Children and
Families, Office of Administration,
Office of Information Services, 370
L’Enfant Promenade, SW., Washington,
DC 20447, Attn: ACF Reports Clearance
Officer. E-mail address:
infocollection@acf.hhs.gov. All requests
should be identified by the title of the
information collection.
The Department specifically requests
comments on: (a) Whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
VerDate Aug<31>2005
20:38 Jan 18, 2008
Jkt 214001
1,545
29
31
171
264
85
28
proposed collection of information; (c)
the quality, utility, and clarity of the
information to be collected; and (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology.
Consideration will be given to
comments and suggestions submitted
within 30 days of this publication.
Dated: January 15, 2008.
Janean Chambers,
Reports Clearance Officer.
[FR Doc. 08–186 Filed 1–18–08; 8:45 am]
BILLING CODE 4184–01–M
PO 00000
Number of
responses
per survey
respondent
Average
burden hours
per survey
response
16
14
14
14
3
11
16
Total burden
hours
.0048
.0048
.0048
.0063
.0048
.0048
.0625
118.7
1.9
2.1
15.1
3.8
4.5
28
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Food and Drug Administration
[Docket No. 2008N–0005]
Agency Information Collection
Activities; Proposed Collection;
Comment Request; Guidance for
Industry on Formal Dispute
Resolution: Scientific and Technical
Issues Related to Pharmaceutical
Current Good Manufacturing Practice
AGENCY:
Food and Drug Administration,
HHS.
ACTION:
Notice.
SUMMARY: The Food and Drug
Administration (FDA) is announcing an
opportunity for public comment on the
proposed collection of certain
information by the agency. Under the
Paperwork Reduction Act of 1995 (the
PRA), Federal agencies are required to
publish notice in the Federal Register
concerning each proposed collection of
information, including each proposed
extension of an existing collection of
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Fmt 4703
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[Federal Register Volume 73, Number 14 (Tuesday, January 22, 2008)]
[Notices]
[Page 3729]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 08-186]
[[Page 3729]]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Children and Families
Proposed Information Collection Activity; Comment Request;
Proposed Projects
Title: Data Collection Plan for the Customer Satisfaction
Evaluation of Child Welfare Information Gateway.
OMB No.: 0970-0303.
Description: The National Clearinghouse on Child Abuse and Neglect
Information (NCCAN) and the National Adoption Information Clearinghouse
(NAIC) received OMB approval to collect data for a customer
satisfaction evaluation under OMB control number 0870-0303. On June 20,
2006, NCCAN and NAIC were consolidated into Child Welfare Information
Gateway (CWIG). In response to this consolidation, the proposed
information collection activities include revisions to the Customer
Satisfaction Evaluation approved under OMB control number 0970-0303.
CWIG is a service of the Children's Bureau, a component within the
Administration for Children and Families, and CWIG is dedicated to the
mission of connecting professionals and concerned citizens to
information on programs, research, legislation, and statistics
regarding the safety, permanency, and well-being of children and
families. CWIG's main functions are identifying information needs,
locating and acquiring information, creating information, organizing
and storing information, disseminating information, and facilitating
information exchange among professionals and concerned citizens. A
number of vehicles are employed to accomplish these activities,
including, but not limited to, website hosting, discussions with
customers, and dissemination of publications (both print and
electronic).
The Customer Satisfaction Evaluation was initiated in response to
Executive Order 12862 issued on September 11, 1993. The Order calls for
putting customers first and striving for a customer-driven government
that matches or exceeds the best service available in the private
sector. To that end, CWIG's evaluation is designed to better understand
the kind and quality of services customers want, as well as customers'
level of satisfaction with existing services. The proposed data
collection activities for the evaluation include customer satisfaction
surveys, customer comment cards, selected publication surveys, and
focus groups.
Respondents: Child Welfare Information Gateway customers.
Annual Burden Estimates
----------------------------------------------------------------------------------------------------------------
Number of Average
Number of responses per burden hours Total burden
Instrument respondents survey per survey hours
respondent response
----------------------------------------------------------------------------------------------------------------
Customer Satisfaction Survey--Web Site Delivery 1,545 16 .0048 118.7
Customer Satisfaction Survey--E-mail Delivery.. 29 14 .0048 1.9
Customer Satisfaction Survey--Print Delivery... 31 14 .0048 2.1
Customer Satisfaction Survey--Phone Delivery... 171 14 .0063 15.1
Comment Card................................... 264 3 .0048 3.8
Selected Publications Survey................... 85 11 .0048 4.5
Focus Group Guide.............................. 28 16 .0625 28
----------------------------------------------------------------------------------------------------------------
Estimated total annual burden hours: 174.1.
In compliance with the requirements of Section 3506(2)(A) of the
Paperwork Reduction Act of 1995, the Administration for Children and
Families is soliciting public comment on the specific aspects of the
information collection described above. Copies of the proposed
collection of information can be obtained and comments may be forwarded
by writing to the Administration for Children and Families, Office of
Administration, Office of Information Services, 370 L'Enfant Promenade,
SW., Washington, DC 20447, Attn: ACF Reports Clearance Officer. E-mail
address: infocollection@acf.hhs.gov. All requests should be identified
by the title of the information collection.
The Department specifically requests comments on: (a) Whether the
proposed collection of information is necessary for the proper
performance of the functions of the agency, including whether the
information shall have practical utility; (b) the accuracy of the
agency's estimate of the burden of the proposed collection of
information; (c) the quality, utility, and clarity of the information
to be collected; and (d) ways to minimize the burden of the collection
of information on respondents, including through the use of automated
collection techniques or other forms of information technology.
Consideration will be given to comments and suggestions submitted
within 30 days of this publication.
Dated: January 15, 2008.
Janean Chambers,
Reports Clearance Officer.
[FR Doc. 08-186 Filed 1-18-08; 8:45 am]
BILLING CODE 4184-01-M
