Federal Perkins Loan Program, Federal Family Education Loan Program, and William D. Ford Federal Direct Loan Program, 61960-62011 [07-5332]
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61960
Federal Register / Vol. 72, No. 211 / Thursday, November 1, 2007 / Rules and Regulations
DEPARTMENT OF EDUCATION
34 CFR Parts 674, 682 and 685
[Docket ID ED–2007–OPE–0133]
RIN 1840–AC89
Federal Perkins Loan Program, Federal
Family Education Loan Program, and
William D. Ford Federal Direct Loan
Program
Office of Postsecondary
Education, Department of Education.
ACTION: Final regulations.
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AGENCY:
SUMMARY: The Secretary amends the
Federal Perkins Loan (Perkins Loan)
Program, Federal Family Education
Loan (FFEL) Program, and William D.
Ford Federal Direct Loan (Direct Loan)
Program regulations. The Secretary is
amending these regulations to
strengthen and improve the
administration of the loan programs
authorized under Title IV of the Higher
Education Act of 1965, as amended
(HEA).
DATES: Effective Date: These regulations
are effective July 1, 2008.
Implementation Date: The Secretary
has determined, in accordance with
section 482(c)(2)(A) of the HEA (20
U.S.C. 1089(c)(2)(A)), that institutions,
lenders, guaranty agencies, and loan
servicers that administer Title IV, HEA
programs may, at their discretion,
choose to implement §§ 674.38, 674.45,
674.61, 682.202, 682.208, 682.210,
682.211, 682.401, 682.603, 682.604,
685.204, 685.212, 685.301, and 685.304
of these final regulations on or after
November 1, 2007. For further
information, see the section entitled
Implementation Date of These
Regulations in the SUPPLEMENTARY
INFORMATION section of this preamble.
FOR FURTHER INFORMATION CONTACT: For
information related to Simplification of
the Deferment Process, Loan Counseling
for Graduate or Professional Student
PLUS Loan Borrowers, Mandatory
Assignment of Defaulted Perkins Loans,
Reasonable Collection Costs, and Child
or Family Service Cancellation, Brian
Smith. Telephone: (202) 502–7551 or
via Internet: brian.smith@ed.gov.
For information related to Accurate
and Complete Copy of a Death
Certificate, NSLDS Reporting
Requirements, Maximum Loan Period,
and Frequency of Capitalization, Nikki
Harris. Telephone: (202) 219–7050 or
via Internet: nikki.harris@ed.gov.
For information related to Total and
Permanent Disability, Certification of
Electronic Signatures on Master
Promissory Notes (MPNs) Assigned to
the Department, Record Retention
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Requirements on MPNs Assigned to the
Department, Eligible Lender Trustees,
and Loan Discharge for False
Certification as a Result of Identity
Theft, Gail McLarnon. Telephone: (202)
219–7048 or via Internet:
gail.mclarnon@ed.gov.
For information related to Prohibited
Inducements and Preferred Lender Lists,
Pamela Moran. Telephone: (202) 502–
7732 or via Internet:
pamela.moran@ed.gov.
If you use a telecommunications
device for the deaf (TDD), you may call
the Federal Relay Service (FRS) at
1–800–877–8339.
Individuals with disabilities may
obtain this document in an alternative
format (e.g., Braille, large print,
audiotape, or computer diskette) on
request to any of the contact persons
listed in this section.
SUPPLEMENTARY INFORMATION: On June
12, 2007, the Secretary published a
notice of proposed rulemaking (NPRM)
for the Perkins Loan, FFEL and Direct
Loan Programs in the Federal Register
(72 FR 32410).
In the preamble to the NPRM, the
Secretary discussed on pages 32411
through 32427 the major changes
proposed in that document to
strengthen and improve the
administration of the loan programs
authorized under Title IV of the HEA.
These include the following:
• Amending §§ 674.38, 682.210, and
685.204 to allow institutions that
participate in the Perkins Loan Program,
FFEL lenders, and the Secretary to grant
a deferment under certain
circumstances to a borrower if another
FFEL lender or the Department has
granted the borrower a deferment for the
same reason and time period.
• Amending §§ 674.38, 682.210, and
685.204 to allow a Perkins, FFEL or
Direct Loan borrower’s representative to
apply for an armed forces or military
service deferment on behalf of the
borrower.
• Amending §§ 674.61, 682.402, and
685.212 to allow the use of an accurate
and complete photocopy of an original
or certified copy of the death certificate,
in addition to the original or a certified
copy of the death certificate, to support
the discharge of a Title IV loan due to
death.
• Amending §§ 674.61, 682.402, and
685.213 to restructure the regulations
governing the discharge of a Perkins,
FFEL or Direct Loan based on the
borrower’s total and permanent
disability to clarify and provide
additional explanation of the eligibility
requirements.
• Amending §§ 674.61, 682.402, and
685.213 to provide for a prospective
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conditional discharge period to
establish eligibility for a total and
permanent disability discharge that is
up to three years in length and begins
on the date that the Secretary makes the
initial determination that the borrower
is totally and permanently disabled.
• Amending §§ 674.16, 682.208, and
682.414 to require institutions, lenders,
and guaranty agencies to report
enrollment and loan status information,
or any other Title IV-related data
required by the Secretary, to the
Secretary by the deadline established by
the Secretary.
• Amending §§ 674.19, 674.50, and
682.414 to require an institution or
lender to maintain the original
electronic promissory note, plus a
certification and other supporting
information, regarding the creation and
maintenance of any electronicallysigned Perkins Loan or FFEL promissory
note or Master Promissory Note (MPN)
and provide this certification to the
Department, upon request, should it be
needed to enforce an assigned loan.
Institutions and lenders are required to
maintain the electronic promissory note
and supporting documentation for at
least three years after all loan
obligations evidenced by the note are
satisfied.
• Amending §§ 674.19 and 674.50 to
require an institution that participates
in the Perkins Loan Program to retain
records showing the date and amount of
each disbursement of each loan made
under an MPN for at least three years
from the date the loan is canceled,
repaid or otherwise satisfied and require
the institution to submit disbursement
records on an assigned Perkins Loan,
upon request, should the Secretary need
the records to enforce the loan.
• Amending § 682.409 to require a
guaranty agency to submit the record of
the lender’s disbursement of loan funds
to the school for delivery to the
borrower when assigning a FFEL loan to
the Department
• Amending §§ 682.604 and 685.304
to require entrance counseling for
graduate or professional student PLUS
Loan borrowers and modify the exit
counseling requirements for Stafford
Loan borrowers who have also received
PLUS Loans.
• Amending §§ 682.401, 682.603, and
685.301 to eliminate the maximum 12month loan period for annual loan
limits in the FFEL and Direct Loan
programs.
• Amending §§ 674.8 to permit the
Secretary to require assignment of a
Perkins Loan if the outstanding
principal balance on the loan is $100 or
more, the loan has been in default for
seven or more years, and a payment has
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not been received on the loan in the
preceding 12 months, unless payments
were not due because the loan was in a
period of authorized forbearance or
deferment.
• Amending § 674.45 to limit the
amount of collection costs a school may
assess against a Perkins Loan borrower
to 30 percent for first collection efforts;
40 percent for second collection efforts;
and, in cases of litigation, 40 percent
plus court costs.
• Amending § 674.56 to clarify the
eligibility requirements for a Perkins
Loan borrower to qualify for a child or
family service cancellation.
• Amending §§ 682.200 and 682.401
to incorporate into the regulations
specific rules for lenders and guaranty
agencies on prohibited inducements and
activities and permissible activities in
accordance with the recommendations
of the Department’s Task Force on these
issues.
• Amending §§ 682.200 and 682.602
to reflect the provisions of The Third
Higher Education Extension Act of
2006, Public Law 109–202, that prohibit
a FFEL lender from entering into a new
eligible lender trustee (ELT) relationship
with a school or a school-affiliated
organization as of September 30, 2006,
but allowing such relationships in
existence prior to that date to continue
with certain restrictions.
• Amending § 682.202 to provide that
a lender may only capitalize unpaid
interest on a Federal Consolidation Loan
that accrues during an in-school
deferment at the expiration of the
deferment.
• Amending §§ 682.208, 682.211,
682.300, 682.302, and 682.411 regarding
loan discharge for false certification as
a result of identity theft.
• Amending §§ 682.212 and 682.401
to specify requirements that a school
must meet if it chooses to provide a list
of recommended or preferred FFEL
lenders for use by the school’s students
and their parents, and prohibit the use
of a preferred lender list to deny a
borrower the right to use a FFEL lender
not included on a school’s list.
In addition to the changes that
strengthen and improve the
administration of the loan programs
authorized under HEA, these final
regulations also incorporate certain
statutory changes made to the HEA by
the College Cost Reduction and Access
Act (CCRAA) (Pub. L. 110–84). These
changes are:
• Amending §§ 674.34, 682.210, and
685.204 to extend the military
deferment to all Title IV borrowers
regardless of when their loans were
made, eliminate the 3-year limit on the
military deferment and add a 180-day
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period of deferment following the
borrower’s demobilization as of October
1, 2007.
• Amending §§ 674.34, 682.210, and
685.204 to authorize a 13-month
deferment following conclusion of their
military service for certain members of
the Armed Forces who were enrolled in
a program of instruction at an eligible
institution at the time, or within 6
months prior to the time the borrower
was called to active duty as of October
1, 2007.
• Amending §§ 674.34 and 682.210 to
revise the definition of economic
hardship to allow a borrower to earn
150 percent of the poverty line
applicable to the borrower’s family size
as of October 1, 2007.
• Amending §§ 682.202 and 685.202
to reduce interest rates on subsidized
Stafford loans made to undergraduate
students as of July 1, 2008.
• Amending § 682.302 to reduce
special allowance payments for loans
first disbursed on or after October 1,
2007 and establish different rates for
eligible not-for-profit lenders and other
lenders.
• Amending § 682.305 to increase the
loan fee a lender must pay to the
Secretary from 0.50 to 1.0 percent of the
principal amount of the loan for loans
first disbursed on or after October 1,
2007.
• Amending § 682.404 to reduce the
percentage of collections that a guaranty
agency may retain from 23 to 16 percent
and to decrease account maintenance
fees paid to guaranty agencies from 0.10
to 0.06 percent as of October 1, 2007.
• Removing § 682.415 to eliminate
the ‘‘exceptional performer’’ status as of
October 1, 2007.
Because these amendments implement
changes to the HEA made by the
CCRAA, we do not discuss them in the
Analysis of Comments and Changes
section.
Waiver of Proposed Rulemaking—
Regulations Implementing the CCRAA
Under the Administrative Procedure
Act (5 U.S.C. 553), the Department is
generally required to publish a notice of
proposed rulemaking and provide the
public with an opportunity to comment
on proposed regulations prior to issuing
final regulations. In addition, all
Department regulations for programs
authorized under Title IV of the HEA
are subject to the negotiated rulemaking
requirements of section 492 of the HEA.
However, both the APA and HEA
provide for exemptions from these
rulemaking requirements. The APA
provides that an agency is not required
to conduct notice-and-comment
rulemaking when the agency for good
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cause finds that notice and comment are
impracticable, unnecessary or contrary
to the public interest. Similarly, section
492 of the HEA provides that the
Secretary is not required to conduct
negotiated rulemaking for Title IV, HEA
program regulations if the Secretary
determines that applying that
requirement is impracticable,
unnecessary or contrary to the public
interest within the meaning of the HEA.
Although the regulations
implementing CCRAA are subject to the
APA’s notice-and-comment and the
HEA’s negotiated rulemaking
requirements, the Secretary has
determined that it is unnecessary to
conduct negotiated rulemaking or
notice-and-comment rulemaking on
these regulations. These amendments
simply modify the Department’s
regulations to reflect statutory changes
made by the CCRAA, and these
statutory changes are either already
effective or will be effective within a
short period of time. The Secretary does
not have discretion in whether or how
to implement these changes.
Accordingly, negotiated rulemaking and
notice-and-comment rulemaking are
unnecessary.
There are no significant differences
between the NPRM and these final
regulations resulting from public
comments.
Implementation Date of These
Regulations
Section 482(c) of the HEA requires
that regulations affecting programs
under Title IV of the HEA be published
in final form by November 1 prior to the
start of the award year (July 1) to which
they apply. However, that section also
permits the Secretary to designate any
regulation as one that an entity subject
to the regulation may choose to
implement earlier and the conditions
under which the entity may implement
the provisions early.
Consistent with the intent of this
regulatory effort to strengthen and
improve the administration of the loan
programs authorized under Title IV of
the HEA, the Secretary is using the
authority granted her under section
482(c) to designate certain provisions of
the regulations, identified in the
following paragraph, for early
implementation at the discretion of each
institution, lender, guaranty agency, or
servicer, as appropriate.
In accordance with the authority
provided by section 482(c) of the HEA,
the Secretary has determined that for
some provisions there are conditions
that must be met in order for an
institution, lender, guaranty agency, or
servicer, as appropriate, to implement
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those provisions early. The provisions
subject to early implementation and the
conditions are—
Provision: Sections 674.38, 682.210,
and 685.204 that simplify the deferment
granting process and allow a borrower’s
representative to request a military
service deferment or an Armed Forces
deferment.
Condition: None.
Provision: Sections 674.61, 682.402,
and 685.212 that allow the use of an
accurate and complete photocopy of the
original or certified copy of the
borrower’s death certificate to support
the discharge of a Title IV loan due to
death.
Condition: None.
Provision: Sections 682.603, 682.604,
685.301, and 685.304 that require
entrance counseling requirements and
modify exit counseling for graduate or
professional student PLUS borrowers.
Condition: None.
Provision: Section 674.45 that limits
the amount of collection costs a school
may assess against a Perkins Loan
borrower.
Condition: None.
Provision: Section 682.202 that limits
the frequency of capitalization on
Federal Consolidation loans to
quarterly, except that a lender may only
capitalize unpaid interest that accrues
during an in-school deferment at the
expiration of the deferment.
Condition: None.
Provision: Sections 682.208 and
682.211, which allow a lender to
suspend credit bureau reporting for 120
days and grant borrowers a 120-day
forbearance on a loan while the lender
investigates a false certification as a
result of an alleged identity theft.
Condition: None.
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Analysis of Comments and Changes
In response to the Secretary’s
invitation in the NPRM published on
June 12, 2007, 241 parties submitted
comments on the proposed regulations.
An analysis of the comments and the
changes in the regulations since
publication of the NPRM and as a result
of public comment follows.
We group major issues according to
subject, with appropriate sections of the
regulations referenced in parentheses.
We discuss other substantive issues
under the sections of the regulations to
which they pertain. Generally, we do
not address technical and other minor
changes—and suggested changes the
law does not authorize the Secretary to
make. We also do not address comments
pertaining to issues that were not within
the scope of the NPRM.
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Simplification of Deferment Process
(§ 674.38, 682.210, and 685.204)
Comments: Commenters were
generally supportive of our proposal to
simplify the deferment process. Some
commenters, however, had suggestions
for modifications.
The proposed regulations would
allow a borrower’s representative to
request a military service or Armed
Forces deferment on behalf of the
borrower. Some commenters
recommended that we define
‘‘borrower’s representative’’ for
purposes of a military service or Armed
Forces deferment. However, several
other commenters did not think it was
necessary to define ‘‘borrower’s
representative.’’
One commenter recommended that
the Department revise the regulations to
require (rather than just allow) lenders
to grant military service deferments to
eligible borrowers based upon a request
from the borrower’s representative.
With regard to the simplified
deferment granting procedures, some
commenters recommended that we
require, rather than allow, lenders to
grant deferments under the proposed
procedures.
One commenter noted that interest
does not accrue on subsidized FFEL or
Direct Loans, or on Perkins Loans,
during deferment periods and
recommended that borrowers with these
types of loans not be required to make
an initial deferment request.
One commenter recommended that
the notification of a deferment to a
borrower of unsubsidized loans include
information on the cost of the
deferment.
One commenter recommended that
we adopt a comparable simplified
forbearance process for schools that
participate in the Perkins Loan Program.
This commenter felt that Perkins Loan
schools should be able to grant
forbearances based on a forbearance
granted on a borrower’s FFEL or Direct
Loan. This commenter also requested
that we allow borrowers in the Perkins
Loan Program to verbally request a
forbearance on their loans.
Several commenters recommended
that we modify the regulations to permit
a lender to grant a deferment ‘‘during’’
the same time period as a deferment
granted by another lender. This would
allow the deferment dates of a
deferment granted by one lender to be
part of the deferment period granted by
another lender. The commenter noted
that the dates of the deferment periods
may not be exactly the same based on
the status of the loans held by each of
the lenders and the applicability of the
deferments to the separate loans.
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Discussion: The Department agrees
with the commenters who
recommended that we not define the
term ‘‘borrower’s representative’’ for
purposes of a military service or Armed
Forces deferment. A borrower’s
representative would be a member of
the borrower’s family, or another
reliable source. We do not think it is
necessary to regulate a specific
definition of the term ‘‘borrower’s
representative.’’ We believe allowing
flexibility in this regard will be
especially helpful to borrowers called to
active duty and stationed overseas in
areas of conflict. Defining ‘‘borrower’s
representative’’ could unnecessarily
limit access to this benefit for those
most deserving of it. Commenters also
overwhelmingly supported our decision
not to define the term ‘‘borrower’s
representative.’’
We also agree with the
recommendation that lenders should be
required to accept a military service or
Armed Forces deferment request from a
borrower’s representative. We believe
that the proposed regulations would
require lenders to accept such
deferment requests and we have not
changed that language.
However, we believe the simplified
process that applies to other types of
deferments should be optional for
lenders. While many lenders may
welcome the simplified deferment
requirements as a convenience, other
lenders may prefer to grant deferments
based on their own review of a
borrower’s deferment documentation.
We intend that these amended
regulations will provide lenders with
flexibility in structuring their processes
for granting deferment requests; we do
not want to unnecessarily limit their
flexibility.
We disagree with the suggestion that
lenders be allowed to grant deferments
to borrowers with subsidized loans or
Perkins Loans without a request from
the borrower. We believe that the
borrower who is ultimately liable for the
loan should be responsible for deciding
whether to request a deferment.
We disagree with the
recommendation that schools
participating in the Perkins Loan
Program be allowed to grant
forbearances based on forbearances
granted on the borrower’s FFEL Program
loans. The mandatory forbearance
requirements in the FFEL Program differ
from the forbearance requirements in
the Perkins Loan Program. Additionally,
given that Perkins schools have wide
flexibility in granting forbearances in
the Perkins Loan Program, the
Department sees no value in allowing
schools to base Perkins forbearances on
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forbearances granted in the FFEL
Program.
We also disagree with the
recommendation that we allow
deferments to be granted ‘‘during’’ the
same time period as another deferment
under the simplified procedures. If the
applicability of the deferment and the
status of the separate loans is not the
same, the simplified deferment process
cannot be used because the loan holder
would need to obtain separate
documentation verifying the eligibility
of the borrower based on different dates.
Changes: None.
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Accurate and Complete Copy of a Death
Certificate (§§ 674.61, 682.402 and
685.212)
Comments: Many commenters
supported the proposed changes in
§§ 674.61, 682.402, and 685.212 to allow
loan holders to use an accurate and
complete photocopy of a death
certificate to discharge a Title IV loan
due to the death of a borrower. The
commenters agreed that this approach
will reduce the cost of securing
additional original or certified copies of
a death certificate for the surviving
family members and decrease burden
for loan holders.
Several commenters suggested that
the language in §§ 674.61, 682.402, and
685.212 be revised to allow a loan
holder to use other data sources to grant
a loan discharge based on the death of
the borrower, such as official court
documents, the National Student Loan
Data System (NSLDS), or the Social
Security Administration’s (SSA’s) Death
Master File. Two commenters suggested
that the Department allow loan holders
to use NSLDS to ‘‘look back’’ and
discharge loans for a deceased borrower
that were not included in an original
discharge due to the death of the
borrower.
Discussion: During the negotiations
concerning these regulations, some nonFederal negotiators asked the
Department to expand the types of
documentation that could be used to
support a request for a discharge based
on the death of the borrower.
Specifically, these negotiators asked that
they be allowed to base discharges on
documentation from NSLDS, SSA’s
Master Death file or court documents.
We declined to adopt these proposals in
order to guard against fraud and abuse
in the discharge process. The SSA has
publicly acknowledged that its Master
Death file contains inaccuracies. For
that reason, we do not consider the file
to be appropriate for use in granting a
death discharge and continue to believe
that we should not expand the types of
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documentation for program integrity
reasons.
The Department agrees that using
NSLDS to identify the loans of a
deceased borrower that were not
included in a discharge based on the
death of the borrower is worth
exploring; however, for program
integrity reasons we do not agree that
NSLDS information alone should be the
basis for discharging loans that were not
included in the original discharge. The
Department will give further
consideration to the commenters’
suggestion but declines to adopt the
suggestion in these final regulations.
Change: None.
Comments: While supporting the
Department’s efforts to decrease the
burden on families applying for a
discharge, one commenter expressed
concern that fraudulent photocopies
would be used to secure a discharge
based on the death of the borrower, thus
threatening the integrity of the Title IV
loan programs. Another commenter
recommended that the Secretary
conduct a study of how the process for
granting requests for discharges based
on the death of the borrower will work
before issuing final regulations allowing
use of a photocopy.
Discussion: We appreciate the
commenter’s concern about the possible
use of fraudulent photocopies of death
certificates and will closely monitor the
use of this documentation. We do not
believe a study is necessary at this time.
An official death certificate is very
difficult to alter and we expect loan
holders to be vigilant when using a
photocopy as the basis for a death
discharge. To ensure the integrity of the
Title IV loan programs, the granting of
a discharge of a Title IV loan based on
the accurate and complete photocopy of
an original or certified copy of the
original death certificate is still at the
discretion of lenders and the Secretary.
Change: None.
Total and Permanent Disability
Discharge (§§ 674.61, 682.402, and
685.213)
Comment: Many commenters
supported our proposals to restructure
the regulations in §§ 674.61, 682.402,
and 685.213 to clarify the eligibility
requirements a borrower must meet to
receive a total and permanent disability
loan discharge and to provide for a
similar process across the three loan
programs. Several commenters also
supported the requirement for a threeyear conditional discharge period
beginning on the date the Secretary
makes an initial determination that the
borrower is totally and permanently
disabled.
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Discussion: We appreciate the
commenters’ support. Upon further
internal review, we believe that the
Perkins Loan Program regulations could
be clearer with respect to the
information that an institution must
provide to a borrower upon receipt of
the borrower’s discharge application.
Changes: The Department has made
changes to § 674.61(b)(2) of the Perkins
Loan Program regulations to provide a
more detailed description of the
information that must be provided to a
borrower upon the institution’s receipt
of an application for a discharge.
Comment: Several commenters
supported the proposal in
§§ 674.61(b)(2)(i), 682.402(c)(2), and
685.213(b)(1) requiring a borrower
seeking a total and permanent disability
discharge to submit the completed
application within 90 days of the date
the physician certifies the application,
thus ensuring that the loan holder has
timely and accurate information on
which to base a preliminary
determination about the borrower’s
eligibility for the discharge. However,
other commenters believed that the 90day time limit would be insufficient for
a borrower who may be incapable of
managing his or her affairs or unable to
put together the paperwork necessary to
submit the application. The commenters
also stated that the proposed time limit
would not accommodate delays in the
process that are out of the borrower’s
control. The commenters suggested that
the Secretary make exceptions to the 90day time limit to accommodate
extenuating circumstances so that
borrowers will not be required to obtain
a new physician certification if the
borrower misses the 90-day time limit.
One commenter suggested that we adopt
a 180-day time limit for submission of
the discharge application.
Discussion: The Department
continues to believe that the
requirement in §§ 674.61(b)(2)(i),
682.402(c)(2), and 685.213(b)(1) that
borrowers submit the completed
application for a total and permanent
disability discharge to the loan holder
within 90 days of the date the physician
certifies the application is appropriate
and reasonable. Allowing exceptions
based on extenuating circumstances or
allowing a 180-day time limit would not
ensure that the Secretary has accurate
and timely information on which to
base her determination on the
borrower’s application. Allowing
exceptions or a longer time limit would
also open up the possibility that a
borrower might inadvertently take
action that would disqualify the
borrower for a final discharge.
Changes: None.
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Comment: Several commenters noted
that the proposed regulations do not
provide for a 60-day administrative
forbearance that is provided to a
borrower under the current FFEL
regulations for completion and
submission of the discharge application
form. The commenters were concerned
that the omission of the forbearance
would increase delinquency on
borrower accounts and penalize the
borrower. One commenter
recommended that we require lenders to
suspend collection activity and provide
a forbearance to a borrower who is
attempting to complete a discharge
application as well as during any period
while the application is pending.
Discussion: Section 682.402(c)(5) of
the proposed regulations allows a lender
to grant a borrower a forbearance of
payment of both principal and interest
if the lender does not receive the
physician’s certification of total and
permanent disability within 60 days of
the receipt of the physician’s letter
requesting additional time to complete
and certify the borrower’s discharge
application. Under § 674.33(d)(5) of the
Perkins Loan Program regulations, an
institution is required to forbear
payment on a loan for any acceptable
reason. In the Direct Loan Program,
§ 685.205(b)(5) specifically allows the
Secretary to grant a borrower an
administrative forbearance for the
period of time it takes the borrower to
submit appropriate documentation
indicating that the borrower has become
totally and permanently disabled. Given
that these provisions provide a borrower
with significant access to forbearance
while obtaining a physician’s
certification and completing the
discharge application, the Department
believes that requiring the cessation of
collection activity is unnecessary until
the loan holder actually receives the
discharge application.
Changes: None.
Comment: Several commenters stated
that we should continue our current
practice of using the date the borrower
became totally and permanently
disabled instead of the date the
physician certifies the borrower’s
disability on the application as we
proposed in §§ 674.61(b)(3)(ii),
682.402(c)(3)(ii), and 685.213(c)(2) as
the date to establish the borrower’s
eligibility for a discharge. The
commenters claimed that using the date
the physician certifies the application as
the date the borrower became totally
and permanently disabled is arbitrary
and contradicts statutory intent that
disabled borrowers receive immediate
relief as of the date the borrower
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becomes totally and permanently
disabled.
Several commenters stated that many
borrowers do not realize they have the
ability to obtain a discharge of their
student loans and as a result do not
apply for a total and permanent
disability discharge until several years
after becoming disabled. These
commenters expressed concern that
using the date the physician certifies the
borrower’s application as the disability
date combined with a prospective
conditional discharge period would
subject these borrowers to a long delay
in receiving the discharge.
One commenter stated that, in the
FFEL Program, using a date identified
by a physician as the borrower’s
disability date ensures that only one
date of disability appears on all
applications and forms received by the
Secretary when the borrower has
multiple loans. The commenter believes
that under the proposed changes to the
disability discharge process, the start
date of the three-year conditional
discharge period for a borrower who has
multiple loans may vary for each loan
because loans can be assigned to the
Secretary at different times in the
discharge process based on when the
borrower submits documentation to
each lender when the lender files the
claim with the guarantor, and when the
guarantor reviews and pays the claim.
Several commenters questioned the
Department’s contention that certifying
physicians rely solely on a borrower’s
statements in determining the
borrower’s date of disability and that
there may not be strong medical
evidence for using a different date to
establish eligibility for Federal benefits.
The commenters did not believe that it
was appropriate for the Department to
assume that a physician’s diagnostic
methodology is flawed.
Discussion: Sections 437(a) and
464(c)(1)(F) of the HEA provide for the
discharge of a borrower’s Title IV loans
if the borrower becomes totally and
permanently disabled as determined in
accordance with regulations of the
Secretary. As discussed in the preamble
to the NPRM, the Department proposed
these regulatory changes to eliminate
the possibility that a final discharge
would be made immediately upon
assignment of the account to the
Department. We believe this result is
inconsistent with the intent of these
regulations, which is to conform the
discharge requirements to those of other
Federal programs that only provide for
Federal benefits after appropriate
monitoring of the applicant’s condition.
The Department believes that
borrowers are sufficiently informed
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about the availability of a total and
permanent disability discharge. The
promissory notes used in the Title IV
loan programs notify borrowers of the
possibility to have the loan discharged
if the borrower becomes totally and
permanently disabled. Information on
the discharge is also available on the
Department’s Web site and in numerous
Department publications as well as in
information from other program
participants. Although a borrower may
experience a delay before receiving a
total and permanent disability discharge
under these regulations, we wish to
emphasize again our belief that the
provision of Federal benefits should be
made only after there is sufficient
monitoring of the applicant’s condition.
We do not agree that using a date
identified by a physician as the
borrower’s disability date instead of the
date the physician certifies the
borrower’s disability on the discharge
application means that a borrower with
multiple loans assigned to the
Department has only one date of
disability. The Department addresses
this and similar issues frequently under
the current total and permanent
disability discharge process and
resolves discrepancies in disability
dates on assigned loans by consulting
with the physician that certified the
borrower’s application. The Department
expects to continue this approach to
resolve discrepancies under the new
process and does not believe the
regulations need to specifically address
issues related to processing an
application.
Lastly, the Department does not agree
that the concern we expressed in the
NPRM that there may not be strong
medical evidence to support using the
borrower’s disability date assumes a
flawed diagnostic methodology on the
part of the certifying physician. As we
stated in the preamble to the NPRM, we
believe that the best date to use as the
eligibility date is the date the physician
certified the application because that
process requires the physician to review
the borrower’s condition at that time,
rather than speculate about the
borrower’s condition in the past.
Changes: None.
Comment: Several commenters
disagreed with the Secretary’s opinion
that a three-year prospective conditional
discharge period would help prevent
fraud and abuse in the Title IV loan
programs by allowing the Secretary to
monitor a borrower’s status before
granting a discharge. The commenters
stated that whether the conditional
discharge period is prospective or
retroactive is irrelevant as long as the
Secretary has access to a physician’s
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certification confirming that the
borrower meets the eligibility
requirements for a disability discharge.
Several commenters also disagreed
with the Department’s statement in the
preamble to the NPRM that there have
been instances when borrowers have
received otherwise disqualifying Title
IV loans and earnings in excess of
allowable levels after the date of the
borrower’s disability discharge
application but also after the date of the
borrower’s retroactive final discharge.
The commenters cited an analysis of a
sample of total and permanent disability
cases that they claimed did not support
the Secretary’s view.
Several commenters acknowledged
the need to protect the integrity of the
Title IV programs in regard to disability
discharges and stated that reliance on a
single physician’s certification or
determination of permanent disability
may encourage fraud and abuse in the
discharge process.
Discussion: In a Final Audit Report
published in November 2005, the
Department’s Inspector General
concluded that the current, three-year
conditional discharge period was
ineffective for ensuring that a borrower
is totally and permanently disabled
because it does not always allow the
Department to examine the borrower’s
current earnings and loan information.
As a result, a borrower who is not
currently disabled could receive a
disability discharge even though the
borrower has received current
disqualifying income or loans. The
Inspector General’s Audit Report noted
that approximately 54 percent of the
borrowers who received disability
discharges applied for the discharge
more than three years after the
disability. As a result, for the discharges
approved by the Department from July
1, 2002, through June 30, 2004,
approximately 54 percent (2,593
borrowers) were based on a three-year
period during which there was no
examination of the borrower’s current
income. The Inspector General
examined current income information
that was available for a limited number
of these borrowers who had submitted
a Free Application for Federal Student
Aid (FAFSA) and found that a number
of borrowers who claimed to be totally
and permanently disabled also reported
current income over the limit for a
disability discharge. As a result the
Inspector General recommended that
the Department revise the regulations to
ensure that current income and Title IV
loan information is considered when
determining whether a borrower is
totally and permanently disabled.
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The proposed regulations address the
Inspector General’s concerns and we
believe they will discourage fraud and
abuse in the disability discharge
process. To further ensure against the
possibility of fraud and abuse, we have
added a provision to the Perkins, FFEL
and Direct Loan Program regulations
specifically reflecting the Secretary’s
authority to require a borrower to
submit additional medical evidence if
the Secretary determines that the
borrower’s application does not
conclusively prove that the borrower is
disabled. As part of this review, the
Secretary may arrange for an additional
review of the borrower’s condition by an
independent physician at no expense to
the applicant.
Changes: We have amended
§§ 674.61(b)(4), 682.402(c)(4), and
685.213(d) to provide that the Secretary
reserves the right to require additional
medical evidence of a borrower’s total
and permanent and disability as well as
an additional review of the borrower’s
condition by an independent physician
at the Secretary’s expense.
Comment: Many commenters
disagreed with the Department’s
proposal in §§ 674.61(b)(5),
682.402(c)(4)(iii), and 685.213(d)(3)(ii)
that only payments made on the loan
after the date the physician certifies the
borrower’s total and permanent
disability discharge application would
be returned to the borrower. The
commenters claimed this proposal
would harm borrowers who do not
obtain a timely certification of disability
or who continue to make payments to
keep from defaulting or becoming
delinquent on their loans. One
commenter recommended that
repayments be refunded back to the date
certified by the physician even if a
prospective conditional discharge
period is required.
One commenter recommended that no
payments previously made on a loan be
returned to a borrower if the borrower
receives a final discharge based on a
total and permanent disability.
One commenter requested that we
clarify to whom the Secretary returns
payments after a final determination of
the borrower’s total and permanent
disability is made in § 674.61(b)(5)(iii).
Discussion: As stated in the preamble
to the NPRM, the Department proposed
this change to be consistent with the
decision to rely on the date the
physician certifies the borrower’s
disability on the application and to
maintain program integrity in the
administration of the discharge process.
Under these regulations, the borrower’s
disability date is the date the physician
certifies the borrower’s discharge
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application. In this situation, there is no
basis for returning payments made by
the borrower, or on the borrower’s
behalf, before that date. However, it is
appropriate to return any payments
made by or on behalf of the borrower
after that date.
Lastly, the Secretary returns any
payments to the individual who made
the payments after a final determination
of the borrower’s total and permanent
disability is made. We agree that the
regulations should reflect this fact.
Changes: Sections 674.61(b)(5)(iii),
682.402(c)(4)(iii), and 685.213(d)(3)(ii)
have been changed to reflect that any
payments made after the date that the
physician certified the borrower’s
application for a disability discharge
will be sent to the person who made the
payment after the final discharge is
issued.
Comment: Several commenters felt
that the prospective three-year
conditional discharge period should
begin on the date the physician certifies
the borrower’s total and permanent
disability discharge application rather
than on the date the Secretary makes an
initial determination that the borrower
is totally and permanently disabled. The
commenters stated that using the date
the Secretary makes the initial
determination would be unfair to
borrowers. The commenters also
believed that using the date the
Secretary initially determines that a
borrower is disabled weakens the
Secretary’s incentive to make
expeditious decisions on disability
discharge applications and increases the
likelihood that a borrower might
inadvertently take an action that would
disqualify him or her for a final
discharge. One commenter
recommended that the final regulations
set a time limit for the Department to
make a determination of a borrower’s
initial eligibility for a disability
discharge.
Discussion: The Department has
considered the comments and has
decided that beginning the prospective
three-year conditional discharge period
on the date the physician certifies the
borrower’s total and permanent
disability discharge application rather
than on the date the Secretary makes an
initial determination that the borrower
is totally and permanently disabled is
appropriate and will not increase the
opportunity for fraud in the disability
discharge process.
Changes: We have revised
§§ 674.61(b)(3)(i), 682.402(c)(3)(i), and
685.213(c)(2) to provide that the threeyear conditional discharge period begins
on the date the physician certifies the
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borrower’s total and permanent
disability discharge application.
Comment: Several commenters
requested that we apply the same
eligibility standards that apply during
the conditional discharge period (which
prohibit the receipt of any additional
Title IV loans and allow a borrower to
earn no more than 100 percent of the
poverty line for a family of two, as
determined in accordance with the
Community Service Block Grant Act) to
the period between the date the
borrower obtains a physician’s
certification and the date the Secretary
makes her initial determination that the
borrower is totally and permanently
disabled. The commenters believed that
applying different eligibility
requirements at different stages in the
process would confuse borrowers and
jeopardize their ability to qualify for a
discharge.
Discussion: The Department has
considered the comments and agrees
that applying the same eligibility
standards beginning on the date the
borrower obtains the physician’s
certification on the total and permanent
disability discharge application and
continuing those standards throughout
the prospective three-year conditional
discharge would reduce the complexity
of the process without creating an
opportunity for fraud.
Changes: We have revised
§§ 674.61(b)(4)(i), 682.402(c)(4)(i), and
685.213(d)(1) to provide that a borrower
may not receive any Title IV loans or
earn more than 100 percent of the
poverty line for a family of two, as
determined in accordance with the
Community Service Block Grant Act,
beginning on the date the physician
certifies the borrower’s discharge
application and throughout the
prospective three-year conditional
discharge period.
Comment: One commenter requested
that the proposed regulations be
clarified to define the term ‘‘new Title
IV loan’’ to exclude subsequent
disbursements of a prior loan.
Discussion: The Department does not
believe that such a change is necessary.
The regulations in
§§ 674.61(b)(2)(iv)(C)(2) and (3),
682.402(c)(4)(i)(B) and (C), and
685.213(b)(2)(ii)(A) and (B) already
differentiate between new loans and
subsequent disbursements of prior
loans.
Changes: None.
Comment: One commenter requested
that the effective dates and trigger dates
in the proposed regulations be carefully
evaluated so that borrowers who are in
the process of having discharge forms
certified are not subject to the new
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requirements. Another commenter
requested that the effective date of any
new regulations governing the disability
discharge process be based on the
approval date of a new Federal form to
eliminate processing confusion and
inadvertent delays for applicants.
Discussion: The Department
anticipates that both the new total and
permanent disability discharge
applications and the final regulations
that govern the process will be effective
on July 1, 2008, for borrowers who
apply for a discharge on or after that
date. Borrowers who are in the process
of having discharge forms certified as of
that date will not be subject to the new
regulations.
Changes: None.
Comment: One commenter suggested
the Secretary return Perkins Loan
accounts to the school that assigned
them if the Secretary determines that
the borrower is not totally and
permanently disabled. The commenter
stated that if such accounts were
returned to the school, the school’s
Perkins Loan revolving fund would
benefit from any repayments made
when the school resumes collection.
Discussion: The current assignment
process in § 674.50 of the Perkins Loan
Program regulations requires that, upon
accepting assignment of a loan, the
Secretary acquire all rights, title, and
interest of the institution in that loan.
Returning an assigned Perkins Loan
account to the school if the Secretary
determines that a borrower is not totally
and permanently disabled would add
administrative burden to the process
and is inconsistent with current
regulatory requirements in
§ 674.50(f)(1).
Changes: None.
Comment: One commenter suggested
that if the Secretary makes an initial
determination that the borrower’s
disability is not total and permanent,
the borrower should not only resume
repayment but should also be required
to repay all amounts that would have
been due during the cessation of
collection on the loan while the
application was being processed by the
loan holder and the Secretary.
Discussion: The Department believes
that to require a borrower to repay all
amounts that would have been due
during the cessation of collection on the
loan while the application is being
processed would unnecessarily
discourage borrowers who might qualify
for a discharge from applying.
Changes: None.
Comment: One commenter felt that
the Department should consider
disability determinations made by other
Federal agencies such as the SSA or the
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Veteran’s Administration (VA) in
determining whether borrowers are
eligible for a disability discharge on
their Title IV loans.
Discussion: The Department has
previously considered the idea of
applying the disability standards used
by other Federal agencies to borrowers
seeking a discharge of their Title IV
loans. However, the definition of total
and permanent disability used in the
Department’s discharge process is
appropriately more demanding than that
used by SSA and the VA. Those
agencies use regular medical reviews of
applicants over a number of years to
ensure that the applicants remain
eligible for benefits. In those programs,
an individual loses benefits if they are
no longer disabled. In contrast, the
Department is providing a significant
benefit to an individual on a one-time
basis without any opportunity to
conduct future reviews to determine if
the individual is actually disabled. The
Secretary believes that the process
established in these regulations
provides an appropriate process that
will ensure that only appropriate
discharges are granted.
Changes: None.
NSLDS Reporting (§§ 674.16, 682.208,
682.401, and 682.414)
Comment: Many commenters did not
agree with proposed § 682.401(b)(20),
which would change the timeframe in
which guarantors must report certain
student enrollment data to the current
loan holder from 60 days to 30 days.
The commenters believed that this
change would not accommodate timely
reporting in months that have 31 days.
Other commenters stated that guarantors
currently report information to NSLDS
at least monthly and that changing the
requirement for guarantors to report
enrollment information to lenders to 30
days would not improve the timeliness
of information. One commenter believed
that the Secretary did not appropriately
consider all the other established
reporting periods and deadlines when
developing this proposal, and that new
NSLDS reporting requirements will
unnecessarily burden schools with
additional reporting.
One commenter asked how the
Department intends to categorize
Perkins Loan data that are reported to
NSLDS under the new regulations. The
commenter noted that historically
schools categorized and reported
Perkins Loans based on the terms and
conditions of the loan and reported
disbursements made under these
categories as one loan made over a
period of years. A school would create
a new category of Perkins Loan when
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the terms and conditions of Perkins
Loans were affected by statutory
changes. The commenter believed that
reporting Perkins Loans as separate
loans each award year would
dramatically increase the number of
loans reported to NSLDS and increase
burden and costs associated with
NSLDS reporting. The commenter noted
that new NSLDS reporting criteria
would increase the number of Perkins
Loan account records and associated
costs of reporting with no benefit to the
institution or borrowers.
Three commenters stated that the
language in paragraph (j) of proposed
§ 674.16 fails to reflect the intent of
Section 485B of the HEA which
specifically provides that the
development of NSLDS reporting
timeframes be accomplished according
to mutually agreeable solutions based
on consultation with guaranty agencies,
lenders and institutions. The
commenters stated that the Department
has not devoted sufficient effort to
conducting a meaningful dialogue and
information exchange with institutions
about reporting needs for research and
policy analysis purposes.
Several other commenters suggested
that there should be weekly updates to
NSLDS instead of the suggested 30 days
and believed that guaranty agencies,
servicers, students, and schools would
benefit from having more accurate and
timely information in NSLDS.
Discussion: The Secretary believes
that the new NSLDS reporting
timeframes will improve the timeliness
and availability of information
important to managing the student loan
program. The Secretary also believes
that the proposed regulatory changes,
such as the simplification of the
deferment granting process, will be
easier and more efficiently implemented
if timely and accurate information is
more readily available in NSLDS.
The Department appreciates the
commenters’ concerns about the cost
associated with increased reporting of
Perkins Loans. Although the costs
incurred by institutions to make the
systems changes necessary to comply
with new NSLDS reporting
requirements are difficult to estimate,
we believe that requiring institutions to
report Perkins Loans on an award year
basis, as FFEL and Direct Loan Program
loans are reported, will increase the
quality and integrity of Perkins Loan
data and allow the Department to make
meaningful comparisons between the
Title IV loan programs for research and
budgeting purposes. We also believe
that reporting Perkins Loans on an
award year basis will provide borrowers
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with a more accurate picture of their
total indebtedness.
The Department regularly consults
with program participants in setting
NSLDS reporting requirements in
established workgroups that meet
several times a year. We believe the
regulations reflect this consultative
process.
With regard to the commenter who
suggested that there should be weekly
updates to NSLDS instead of the
suggested 30-day timeframe, entities
that wish to report to NSLDS on a
weekly basis are able to so under
current protocols. We decline to require
weekly reporting requirements for all
entities at this time, however, because
we believe that small institutions would
find such a standard difficult to manage.
The Secretary agrees with
commenters that the 30-day reporting
timeframe does not leave guarantors
adequate time to report data to the
current loan holder in months that have
31 days.
Changes: We have changed the
reporting timeframe in § 682.401(b)(20)
to 35 days.
Certification of Electronic Signatures on
Master Promissory Notes (MPNs)
Assigned to the Department (§§ 674.19,
674.50, 682.409, and 682.414)
Comment: One commenter agreed that
proper execution and retention of
electronic loan records is necessary for
program integrity reasons. Several other
commenters stated that the proposed
changes in § 674.19(e)(2)(ii) requiring a
school participating in the Perkins Loan
Program to develop and maintain a
certification of its electronic signature
process were overly broad, would
discourage schools from using
electronic notes, and would impose
burdensome new record-keeping
requirements. Other commenters stated
that institutional compliance with these
new requirements would be difficult
unless the Department clearly defines
these new requirements and provides
schools with a ‘‘safe harbor’’ of
minimum compliance standards for
Perkins Loans already signed
electronically by borrowers. The
commenters stated that the burden of
complying with § 674.50(c)(12)(i) for
institutions would be difficult to justify
given the few borrowers who might
dispute the validity of the electronic
signature at some future date.
Several commenters stated that the
requirement in § 674.50(c)(12)(ii)(B) that
a school’s certification include screen
shots as they would have appeared to
the borrower is impractical and
unnecessary and asked that this
requirement be eliminated.
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Discussion: The Department believes
that the requirements in § 674.19(e)(2)
that an institution create and maintain
a certification regarding the creation and
maintenance of electronically signed
Perkins Loan promissory notes or MPNs
in accordance with § 674.50(c)(12)
ensures that the school and the
Department have the evidence to
enforce an assigned loan if a challenge
or factual dispute arises in connection
with the validity of the borrower’s
electronic signature. Schools are
required to take legal action to collect
on a defaulted Perkins Loan in
accordance with § 674.46 of the Perkins
Loan Program regulations. If a legal
challenge to the validity of an electronic
signature should arise in the course of
litigating a defaulted Perkins Loan, a
school will be in a much stronger legal
position to prove that the borrower
signed the loan and benefited from the
proceeds of the loan. The need to ensure
the integrity of the Perkins Loan
Program justifies establishing electronic
signature safeguards. Perkins Loan
schools should generally not be
incurring new costs or burden related to
the certification of electronic signatures
on promissory notes. In July of 2001, the
Department published its Standards for
Electronic Signature in Electronic
Student Loan Transactions (Standards)
to facilitate the development of
electronic processes under the
Electronic Signatures in Global and
National Commerce Act (E-Sign Act).
These Standards provided guidance to
FFEL Program lenders and guaranty
agencies, and to schools in their role as
lenders under the Perkins Loan
Program, regarding the use of electronic
signatures in conducting student loan
transactions, including using electronic
promissory notes. At that time, we
informed loan holders and institutions
in the FFEL or Perkins Loan Program
that if their processes for electronic
signature and related records did not
satisfy the Standards and the loan was
held by a court to be unenforceable
based on those processes, the Secretary
would determine on a case-by-case basis
whether Federal benefits would be
denied, in the case of the FFEL Program,
or whether a school would be required
to reimburse its Perkins Loan Fund, in
the case of the Perkins Loan Program. If,
as we assume, Perkins Loan holders are
complying with the Standards, added
burden or cost should not be an issue.
The regulations in § 674.50(c)(12) that
describe what the certification must
include are already very specific and
detailed and a ‘‘safe harbor’’ is
unnecessary. The only provision of
these regulations that is not specific is
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§ 674.50(c)(12)(ii)(F), which requires the
certification to include ‘‘all other
documentation and technical evidence
requested by the Secretary to support
the validity or the authenticity of the
electronically signed promissory note.’’
This provision is not intended to be
overly burdensome on schools. This
provision is intended to cover whatever
documentation a school has that is not
already listed in § 674.50(c)(12)(ii)(A)
through (E).
Lastly, the Department does not agree
with the commenters’ suggestion that
inclusion of screen shots as they would
have appeared to the borrower is
impractical or unnecessary. The
inclusion of screen shots in the
certification is a critical part of the
process to ensure that the promissory
note is a valid, legal document, that the
terms and conditions of the loan were
properly represented to the borrower,
and that the borrower was fully aware
of the fact he or she was receiving a
loan.
Changes: None.
Comment: One commenter suggested
that the Department require each
institution that participates in the
Perkins Loan Program to designate an
‘‘E-Sign Contact Person’’ on its FISAP
submission to enable institutions to
meet documentation requests from the
Secretary in a timely manner.
Discussion: The Department believes
this suggestion has merit and will
consider implementing this proposal
administratively. However, no change to
the regulations is necessary.
Changes: None.
Comment: Many commenters stated
that the 10-business day deadline
required by §§ 674.50(c)(12)(iii) and
682.414(a)(6)(iii) within which Perkins
Loan and FFEL loan holders must
respond to a request for evidence that
may be needed to resolve a dispute with
a borrower on a loan assigned from the
Secretary was too short. One commenter
recommended a 10-business day
standard only if the request relates to
pending litigation and an alternative,
30-day standard if the request is not
related to litigation. One commenter
recommended delaying implementation
of the 10-business day deadline by one
year to give institutions the opportunity
to put in place the systems, policies,
and capability to comply and produce
the requested documentation. One
commenter suggested adopting a 15business day deadline with an option to
appeal if the institution faces a special
situation. Another commenter suggested
a 25-business day deadline. One
commenter requested that the Secretary
withdraw this proposal completely.
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Discussion: The Department does not
believe that a 10-business day deadline
to respond to requests from the
Secretary for evidence needed to resolve
a dispute involving an electronicallysigned loan that has been assigned to
the Secretary is burdensome. The
Department believes that 10 business
days provides sufficient time for loan
holders. The Secretary believes that a
timely response to a request for
information is essential to proper
enforcement of a promissory note,
especially when a borrower is
contesting the validity of an electronic
signature and that challenge involves
court proceedings or court-imposed
deadlines. Finally, we believe that
delaying implementation of this
deadline or not imposing any deadline
would threaten the integrity of the FFEL
and Perkins Loan Programs.
Changes: None.
Comment: Several commenters
expressed concern regarding the
provision in proposed
§ 674.50(c)(12)(i)(B), under which the
Department would require a Perkins
Loan holder to provide testimony to
ensure the admission of electronic
records in a legal proceeding. These
commenters requested that the
Department clarify that the institution
will not be responsible for any expenses
related to this requirement.
Discussion: Section 489 of the HEA
and 34 CFR § 673.7 of the General
Provisions regulations for the Federal
Perkins Loan, Federal Work Study, and
Federal Supplemental Educational
Opportunity Grant Programs provide for
an administrative cost allowance that an
institution may use to offset its cost of
administering the campus-based
programs, including the costs related to
the provision of testimony.
Changes: None.
Comment: One commenter requested
that the Department revise
§ 682.409(c)(4)(viii), which would
require a guaranty agency to provide the
Secretary with the name and location of
the entity in possession of an original,
electronically signed MPN that has been
assigned to the Department. The
commenter asked that we change this
provision to give guaranty agencies the
option of providing the Secretary the
name and location of the entity that
created the original MPN or promissory
note in response to the Secretary’s
request. The commenter believed this
approach would provide flexibility for
loan holders to continue to track the
entity that created the original
electronically signed MPN, while
providing flexibility for new
technological changes that may allow
subsequent holders to obtain possession
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of an original electronic MPN record.
This commenter also recommended a
change in § 682.414(a)(6)(i) to allow the
‘‘entity’’ that created or the ‘‘entity in
possession’’ of an original electronically
signed promissory note respond to a
request for information from the
Secretary rather than the guaranty
agency or lender that created the note
for the same reason.
Discussion: We disagree with the
commenter that allowing a guaranty
agency the option of providing the
Secretary with the name and location of
the entity that created the original MPN
or promissory note meets the
Department’s needs. We also disagree
that the ‘‘entity’’ that created or that is
in possession of the original
electronically signed promissory note
would be the more appropriate party to
respond to a request for information
from the Department. If the Department
needs the original, electronically signed
MPN, it should be a simple matter for
a guaranty agency to provide the name
and location of the entity that possesses
the document. Moreover, the lender and
guaranty agency are the program
participants that have the legal
obligation to maintain program records
and cooperate with the Secretary to
enforce loan obligations.
Changes: None.
Comment: One commenter supported
the provisions in §§ 674.19(e)(4)(ii) and
682.414(a)(5)(iv) requiring loan holders
to retain an original of an electronicallysigned MPN for three years until all the
loans on the MPN are satisfied but
requested clarification in the regulations
as to the meaning of the term
‘‘satisfied.’’
Discussion: The FFEL, Perkins and
Direct Loan Program regulations already
define when a loan is ‘‘satisfied.’’ In all
three programs, a loan is ‘‘satisfied’’ if
the loan has been canceled, repaid in
full or discharged in full. In the Perkins
Loan Program, a loan is also considered
‘‘satisfied’’ if the loan has been repaid
in full in accordance with an
institution’s authority to compromise on
the repayment of a defaulted loan in
accordance with § 674.33(e) or the
institution writes off the loan in
accordance with § 674.47(h).
Accordingly, we do not believe any
further clarification in the regulations is
needed.
Changes: None.
Comment: One commenter stated that
the proposed regulations requiring a
FFEL Program loan holder to retain an
original of an electronically-signed MPN
for three years after all the loans are
satisfied is unmanageable. This
commenter recommended that FFEL
Program lenders be required to submit
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electronic signature certifications and
authentication records to the guarantor
at the time a claim is submitted. The
commenter believed that this approach
would ensure that certification and
authentication records are available and
submitted consistently and promptly
with each loan the guarantor assigns to
the Department.
Discussion: The Department carefully
considered this approach during
negotiated rulemaking, but after
considering comments made during that
process, we determined that, at this
time, it would not be necessary to
require FFEL Program lenders to submit
electronic signature certifications and
authentication records to the guarantor
at the time a claim is submitted. Instead,
consistent with our understanding of
how paper notes are being handled in
the student loan industry, we have
adopted the framework contained in
these final regulations, which puts the
responsibility for managing the
electronic promissory notes and
ensuring their continued enforceability
on the lenders and guaranty agencies
that created them.
Changes: None.
Comment: One commenter
recommended that the Department
adopt the accessibility standards of
section 101(d) of the E-Sign Act, which
requires that electronic records ‘‘remain
accessible to all persons who are
entitled to access * * * in a form that
is capable of being accurately
reproduced for later reference’’ rather
than the standard in proposed
§ 682.414(a)(6)(iv), which requires a
guaranty agency to provide the
Secretary with ‘‘full and complete
access’’ to electronic loan records. The
commenter believed that the standard as
currently proposed is burdensome and
ambiguous. The commenter also
requested a change in terminology in
§ 682.414(a)(6)(iv) that would require
the ‘‘entity in possession’’ of the original
electronically signed promissory note
rather than the holder be responsible for
ensuring access to electronic loan
records.
Discussion: The Department disagrees
that using the accessibility standards of
section 101(d) of the E-Sign Act rather
than the standard in proposed
§ 682.414(a)(6)(iv) is appropriate and
believes that the term ‘‘full and
complete access’’ is clear and straight
forward. The Department also does not
agree with the suggestion that we
substitute the term ‘‘entity in
possession’’ of the original
electronically signed for ‘‘holder’’ in
§ 682.414(a)(6)(iv). We believe the term
‘‘entity’’ is too vague for the purposes of
these regulations.
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Changes: None.
Comment: Several commenters
suggested that the Department modify
the regulations to include a provision
that would end the requirement for
certification of electronic signatures on
MPNs after five years to evaluate the
impact of the provisions on schools that
participate in the Perkins Loan Program.
Discussion: The Department does not
believe it is necessary or advisable to
‘‘sunset’’ the provisions requiring the
certification of electronic signature on
MPNs after five years. These
requirements are essential to the
integrity of the Title IV loan programs
and the Department’s ability to enforce
electronically-signed, assigned
promissory notes. Additionally, the
Department can evaluate the impact of
these regulations without establishing a
sunset date for these provisions.
Changes: None.
Comment: Several commenters
requested that we establish a
prospective effective date for the
provisions requiring the certification of
electronically-signed notes that includes
only promissory notes signed on or after
the effective date of the final regulations
to allow program participants sufficient
lead time to implement the changes.
Discussion: The Department does not
agree that these requirements should
only apply to electronically-signed
promissory notes made on or after July
1, 2008. As stated above in response to
another comment, in July of 2001, the
Department published Standards to
facilitate the development of electronic
processes under the E-Sign Act. We
assume that FFEL Loan and Perkins
Loan holders are complying with those
standards and, therefore, should be
ready to comply with these new
requirements on July 1, 2008.
Changes: None.
Record Retention Requirements on
Master Promissory Notes (MPNs)
Assigned to the Department (§§ 674.19,
674.50, 682.406, and 682.409)
Comment: One commenter suggested
that the Department collect the Perkins
Loan Program MPN and the records
showing the date and amount of each
disbursement of Perkins Loan Program
funds at the time the loan is assigned to
the Department and require an
institution to respond to requests for
information on an assigned loan for
three years following assignment, rather
than require the institution to retain the
MPNs and disbursement records. The
commenter believed that this approach
would reduce burden and prevent data
corruption or archiving problems for
Perkins Loan Program institutions and
would allow the Department immediate
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access to MPNs and disbursement
records if the records were needed to
enforce the loan.
Discussion: The current Perkins Loan
Program assignment procedures
outlined in Dear Colleague Letter CB–
06–12 (August 1, 2006) require a school
to submit the original or a certified true
copy of the promissory note upon
assignment of the loan to the
Department. The requirement in
§ 674.19(e)(4)(ii) that an institution
retain an original electronically signed
MPN for three years after all the loans
made on the MPN are satisfied applies
to loans that have not been assigned to
the Department. The regulations in
§ 674.50(c)(11) allow the Secretary to
request a record of disbursements for
each loan made to a borrower on an
MPN that shows the date and amount of
each disbursement on a Perkins Loan
that has been assigned to the
Department. If a school wishes to
submit the disbursement records to the
Department when assigning a Perkins
Loan, the school may do so.
Changes: None.
Comment: Several commenters asked
that the Department implement a
process to notify a Perkins Loan
Program school when an assigned loan
has been satisfied so that the school
does not incur additional cost and
burden when determining when it can
destroy documentation supporting its
electronic authentication and signature
process and disbursement records.
One commenter suggested that the
Department provide schools the option
to retain documentation supporting the
school’s electronic signature process
and disbursement records for at least
three years after the loan is assigned to
the Secretary, rather than when the loan
is satisfied, so that schools would know
exactly when the three-year period
begins and ends.
Discussion: The Department believes
that implementing a process to notify a
school participating in the Perkins Loan
Program that an assigned loan has been
satisfied has merit and will explore the
possibility for implementing such a
process. Such a process, however, does
not need to be reflected in the
regulations.
The Department continues to believe
that it is vital for a school to retain
disbursement records and
documentation supporting its
authentication and electronic signature
process for at least three years from the
date the loan is canceled, repaid or
otherwise satisfied so that the
Department has access to the documents
if needed to enforce an assigned loan
and to ensure the continued integrity of
the Perkins Loan Program.
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Changes: None.
Comment: Several commenters stated
that the new record retention provisions
requiring schools participating in the
Perkins Loan Program to retain
disbursement and electronic
authentication and signature records for
each loan made using an MPN for at
least three years from the date the loan
is canceled, repaid or otherwise
satisfied were unduly burdensome.
The commenters requested that
instead of retaining a copy of each
screen shot as it would have appeared
to the borrower, the Department should
require institutions to retain a
‘‘description’’ of each screen shot. The
commenter also stated that requiring
schools to retain ‘‘all other documentary
and technical evidence supporting the
validity and authenticity of an
electronically-signed note’’ was so openended that schools would be forced to
retain all material on the chance that the
Department might request it at some
future date.
Discussion: As discussed earlier in
this section, the Department believes
that the retention of records will make
it easier for the Department or the
school to prove that a borrower
benefited from the proceeds of a loan
and will preserve program integrity.
Moreover, we do not believe this
requirement is overly burdensome or
costly because it is consistent with the
Department’s current requirements and
record storage experience. When the
MPN was implemented in the Perkins
Loan Program, schools were advised in
Dear Colleague Letter CB–03–14 to
retain documentation to support a
borrower’s loan transactions should the
school need to enforce a loan made
under a Perkins MPN. When the Perkins
Loan Program MPN was updated and
reissued in June of 2006, schools were
specifically directed in Dear Colleague
Letter CB–06–10 to retain disbursement
records to support a borrower’s loan
transactions. This guidance, together
with the record retention provisions in
34 CFR 668.24 that require a school to
retain disbursement records for three
years after the disbursement is made,
ensures that schools should be in
possession of the required records
already. Further, existing Assignment
Procedures in Dear Colleague Letter CB–
06–12 specifically require schools to
retain disbursement records on assigned
loans made under an MPN until the
loan is paid-in-full or otherwise
satisfied and submit those records if
requested to do so by the Department.
As we stated in response to an earlier
comment, screen shots are part of the
loan making process and also provide
evidence that a borrower who signed an
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MPN or promissory note electronically
was aware that he or she was receiving
a loan. It is the Department’s experience
that electronic storage of records
supporting Title IV loans transactions
are generally cost efficient.
Changes: None.
Comment: One commenter requested
that the Department confirm that an
institution is only required to retain the
documentation and templates that apply
to electronically-signed MPNs signed for
a specified time period during which
the institution’s process remained
unchanged, and that it will not be
necessary for institutions to retain this
documentation on a loan-by-loan basis.
Discussion: The commenter is correct
that an institution is required to retain
the documentation and templates that
apply to all of an institution’s
electronically-signed MPNs for discrete
periods of time. We wish to emphasize
that should any aspect of an
institution’s electronic signature process
change, the institution must document
the new process in the affidavit or
certification required by § 674.50(c)(12).
Changes: None.
Comment: One commenter requested
that we clarify what would constitute an
‘‘original’’ electronically-signed MPN
under the proposed Perkins Loan record
retention requirements. The commenter
stated that if an ‘‘original’’
electronically-signed MPN means that a
school can print a copy of the signed
MPN, the Department should not use
the word ‘‘original.’’ However, if the
Department’s intent is to require a
school to produce something more than
a paper copy of the MPN, the
commenter requested that the Secretary
provide schools and servicers additional
time to ensure their ability to meet the
new requirements before the regulations
take effect.
Discussion: An institution or its
servicers should have a system designed
so that the signed electronic record is
designated as the ‘‘authoritative’’ copy
of the promissory note and must be able
to reproduce an electronically signed
promissory note, when printed or
viewed, as accurately as if it were a
paper record. The institution or its
servicer should enable the viewing or
printing of electronic records using
commonly available operating systems
and hardware. Designation of the
electronic note created by the institution
as the ‘‘original’’ is a useful means for
designating the electronic note that the
institution must retain under these
regulations.
Changes: None.
Comment: One commenter asked that
we clarify whether the requirement to
retain documentation of the ‘‘date and
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amount of each disbursement’’ of
Perkins Loan Program funds referred to
records reflecting the date the money
was applied to a borrower’s account or
to records showing the date the funds
were awarded. Another commenter
requested clarification on the timeframe
under which an institution would be
required to submit Perkins Loan
disbursement records.
Discussion: The requirement to retain
documentation of the ‘‘date and amount
of each disbursement’’ of loan funds
refers to the amount and date that
Perkins Loan Program funds were
applied to a borrower’s account. An
institution may, but is not required to,
submit disbursement records to the
Department when it assigns a Perkins
Loan. If an institution does not submit
the disbursement records to the
Secretary when assigning a Perkins
Loan, it must retain the records for three
years from the date the loan is canceled,
repaid, or otherwise satisfied in case the
Secretary needs the records to enforce
the loan.
Changes: None.
Comment: Several commenters stated
that guarantors are not currently
required to collect the record of the
lender’s disbursement of Stafford and
PLUS loan funds to a school for delivery
to the borrower as part of the claims
process nor are they required to submit
loan disbursement data under the
current process for assigning loans to
the Secretary. For these reasons, the
commenters stated that disbursement
records may not be readily available for
submission in the FFEL mandatory
assignment process as required by
proposed § 682.409(c)(4)(vii). The
commenters requested that the
Department implement any new
guaranty agency reporting obligation
prospectively for new Stafford and
PLUS loans made under an MPN on and
after July 1, 2008 to give sufficient lead
time to guarantors and lenders to
establish the processes to support this
new requirement. Another commenter,
again citing the lack of availability of
disbursement records through the
claims process, recommended that the
Secretary require the submission of the
record reflecting the date of guarantee
instead and only for loans that are under
investigation by the Secretary.
Discussion: The Department’s
longstanding regulations in
§ 682.414(a)(4)(ii)(D) have directed
guaranty agencies to require a
participating lender to maintain current,
complete, and accurate records of each
loan that it holds, including but not
limited to, a copy of a record of each
disbursement of loan proceeds.
Although these records are not collected
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as part of the claims process, these
records must be retained in accordance
with § 682.414(a)(4)(ii)(D). For this
reason, the Department sees no reason
to implement these new regulations
prospectively and is confident that
guaranty agencies and lenders can
implement a process that provides for
the submission of disbursement records
as part of the mandatory assignment
process before the regulations become
effective on July 1, 2008.
Changes: None.
Comment: Several commenters
suggested that we revise the provision
in § 682.414(a)(5)(iv) requiring a lender
to retain an original electronically
signed Stafford or PLUS MPN for three
years after all loans made under the
MPN are satisfied to require the ‘‘entity
in possession’’ of the original
electronically signed MPN, rather than
the ‘‘holder,’’ to retain the note for a
period ending on the earlier of 20 years
from the date of signature or the date all
the loans on the MPN have been
satisfied. The commenters stated that
this change would address cases when
a loan is assigned to another party, such
as the guarantor or Secretary, and the
lender has no way of knowing when all
the loans under the MPN are satisfied.
The commenter stated that this change
would also address the fact that the life
span of record retention technology has
a practical limit.
Discussion: As stated in response to
comments discussed earlier, the
Department believes using the term
‘‘entity’’ in the context of § 682.414 is
too vague. The intent of the regulations
is to create a legal obligation on the
lender and guaranty agency that created
the promissory note to cooperate with
the Secretary.
Changes: None.
Loan Counseling for Graduate or
Professional Student PLUS Loan
Borrowers (§§ 682.603, 682.604,
685.301, and 685.304)
Comments: Overall, commenters were
supportive of the proposed changes to
the loan counseling regulations, but
some commenters had questions or
concerns regarding the proposed
changes.
One commenter asked if the
notification requirements specified in
§ 682.603(d) would be met if the
information listed were provided to
borrowers through the school’s financial
aid award letter process.
Several commenters noted that the
proposed regulations would require
schools to provide one set of initial
counseling materials to student PLUS
borrowers who have received prior
Stafford Loans and another set of initial
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counseling materials to student PLUS
borrowers who have not received prior
Stafford Loans. The commenters
acknowledged that establishing less
comprehensive initial counseling
requirements for student PLUS
borrowers who have already received
Stafford Loan initial counseling was
intended to minimize burden on
schools. However, these commenters
stated that separate initial counseling
requirements would actually be more
burdensome. For some schools,
separating student PLUS borrowers into
different categories for initial counseling
purposes would be more cumbersome
than providing the same initial
counseling to all student PLUS
borrowers.
Several commenters noted that
proposed § 682.604(f) is disjointed and
hard to follow. These commenters
recommended restructuring § 682.604(f).
Discussion: The regulations do not
specify a method a school must use to
notify a student PLUS Loan borrower of
the student’s eligibility for a Stafford
Loan, the different terms and conditions
of PLUS and Stafford loans, and the
opportunity to request a Stafford Loan
instead of a PLUS Loan. The regulations
only specify that this information must
be provided to the student before the
loan is certified, in the case of a FFEL
Loan (see § 682.603(d)), or before the
loan is originated, in the case of a Direct
Loan (see § 685.301(a)(3)). If the
financial aid award letter includes the
required information, and is provided to
the student before the loan is certified
or originated, it would meet the
requirements of § 682.603(d) or
§ 685.301(a)(3), as the case may be.
Many schools no longer provide inperson loan counseling, and instead use
electronic, interactive counseling
programs. Often these electronic,
interactive counseling programs are
developed by guaranty agencies and
provided to schools. We believe that the
benefits of a more informed borrower,
particularly for graduate and
professional PLUS borrowers who have
access to significantly increased loan
amounts, outweigh the costs of
providing the additional loan
counseling. In addition, schools are not
required to provide separate counseling
for student PLUS borrowers. Schools are
not required to develop separate initial
counseling materials for student PLUS
borrowers with prior Stafford Loans and
student PLUS borrowers without prior
Stafford Loans. The regulations only
specify minimum initial counseling
requirements. Schools must provide
certain information to PLUS borrowers
who have received prior Stafford loans,
and must provide certain information to
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PLUS borrowers who have not received
prior Stafford Loans. The regulations do
not prohibit schools from exceeding the
minimum initial counseling
requirements. If a school finds that
providing comprehensive initial
counseling to all student PLUS
borrowers is more cost effective than
providing the limited counseling
required by the regulations, a school
may provide the comprehensive
counseling to all student PLUS
borrowers.
We agree with the commenters’
recommendations regarding the
restructuring of § 682.604(f).
Changes: We have restructured
§ 682.604(f). Revised § 682.402(f) begins
with a discussion of initial counseling
requirements for Stafford Loan
borrowers, then discusses initial
counseling requirements for student
PLUS Loan borrowers, and ends with a
discussion of general initial counseling
requirements.
Maximum Length of Loan Period
(§§ 682.401, 682.603, and 685.301)
Comment: Commenters were in
unanimous support of the Secretary’s
proposal to eliminate the maximum 12month loan period for annual loan
limits in the FFEL and Direct Loan
programs and the 12-month period of
loan guarantee in the FFEL Programs.
One commenter noted that the
regulatory change would require loan
origination systems changes. Another
commenter noted that the change would
require the removal of a system edit
used by some guaranty agencies to
monitor school loan certification. This
commenter asked the Secretary to
confirm that this regulatory change
would have no impact on a school’s
reporting to NSLDS.
One commenter asked the Secretary to
further clarify in the preamble to these
final regulations the relationship of the
longer loan period to loan limits and the
definition of academic year. Another
commenter asked that we clarify in the
preamble that the intent of the
regulations is to avoid potential
misunderstandings among schools that
might lead to the application of a single
Stafford annual loan limit for a period
spanning multiple academic years.
Discussion: The Secretary appreciates
the commenters’ support. The Secretary
understands that this regulatory change
may require lenders and guaranty
agencies to make changes in their loan
origination systems. The Secretary
believes that the effective date of the
regulations under the master calendar
provisions of the HEA provides
sufficient time for these changes to be
made.
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The intent of the regulations generally
is not to allow schools to certify a single
Stafford annual loan limit for a period
spanning multiple years, although
borrowers attending non-term and
certain nonstandard term programs on a
less-than-full-time basis may have loan
periods that span more than the period
associated with an academic year for a
full-time student. Schools are still
expected to monitor annual loan limit
progression by the school’s academic
year, which must meet at least the
minimum standards defined in 34 CFR
668.3. Annual loan limits continue to
apply to the academic year or the period
of time necessary for a student to
progress to the next grade level as
referenced in § 682.401(b)(2)(ii). Unless
a school uses standard terms and is
authorized to certify loans by the term,
most loan certifications will also
continue to be for the academic year
according to the school’s defined Title
IV academic year.
The proposed changes to §§ 682.401,
682.603, and 685.301 are intended to
allow a school to certify a single loan for
students in shorter, non-term or
nonstandard term programs (for
example, a 15 month program when the
school’s Title IV academic year
encompasses 10 months). The change
will also provide greater flexibility in
rescheduling loan disbursements for
students in non-term and certain
nonstandard term programs who are
progressing academically in their
programs more slowly than anticipated,
or who drop out and return within the
permitted 180-day period to retain Title
IV disbursements. The Secretary
clarifies that this change has no impact
on school reporting to the Department’s
NSLDS.
Change: None.
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Mandatory Assignment of Defaulted
Perkins Loans (§§ 674.8 and 674.50)
Justification for Mandatory Assignment
Comments: A large number of schools
commented on this proposal,
challenging the Department’s
justification for requiring mandatory
assignment of defaulted Perkins Loans.
These schools acknowledged that the
Department has collection methods
unavailable to the schools, but noted
that schools have collection methods,
such as withholding transcripts and
placing administrative holds on
services, that the Department does not
have.
Many of these schools identified the
amount of outstanding Perkins Loan
balances they would lose upon
implementation of these regulations.
These schools argued that the loss of
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potential collections on these loans
removes an income source for their
Perkins Loan Fund, and reduces the
number of Perkins Loans available to
future borrowers. These commenters
pointed out that there has been no
Federal Capital Contribution (FCC) in
the Perkins Loan Program in recent
years, and asserted that the mandatory
assignment proposal would further
deplete a school’s Perkins Loan Fund.
These schools also identified their
recovery rates on Perkins Loans they
hold that are in default for seven or
more years. They based their
calculations on the outstanding amounts
on these loans, and the amounts
collected in the preceding three years.
Recovery rates reported by the
commenters ranged from a low of seven
percent to a high of 79 percent. The
schools argued that the Department has
not demonstrated that it has a higher
recovery rate on defaulted Perkins
Loans than the schools.
Discussion: The Department
acknowledges that schools have
collection tools that are unavailable to
the Department. However, the low
recovery rates reported by many schools
indicate that these tools are not
generally effective. The mandatory
assignment requirements will have little
impact on schools that do use these
tools effectively to collect on defaulted
loans. If even one payment is received
on a defaulted loan in the year prior to
the Department requiring assignment,
the loan would not be eligible for
mandatory assignment. In addition, it is
our experience that many schools
maintain holds on transcripts and other
administrative services after they assign
Perkins Loans to the Department. We
expect that schools will continue this
practice for mandatorily assigned loans.
The Department’s estimated savings
resulting from mandatory assignment
are provided in the Accounting
Statement in Table 1 of the Regulatory
Impact Analysis.
The Department is aware of the large
amount of aged, defaulted Perkins Loans
held by schools with little or no
collection activity. As noted in the
preamble to the NPRM, our records
show that schools are holding more than
$400,000,000 in such loans. The
commenters’ submissions identifying
the amounts of Perkins Loan funds
schools may lose under the regulations
illustrate the magnitude of the problem.
The data showing large amounts of old
defaulted Perkins Loans which schools
have been unable to collect supports
requiring mandatory assignment.
With respect to the Department’s
recovery rates, defaulted Perkins Loans
that are assigned to the Department
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under the current voluntary assignment
procedures are assigned for such
reasons as hardship, incarceration,
refusal to pay, and the school’s inability
to locate the borrower. Schools are
required to undertake first-year and
second-year collection efforts before
assigning Perkins Loans to the
Department, although schools may
dispense with the second-year
collection efforts and assign a loan to
the Department after the first year
collection efforts have failed. Thus, the
defaulted Perkins Loans that are
assigned to the Department through
voluntary assignment are loans that
schools consider uncollectible.
The Department’s analysis of its
recovery rate on these defaulted Perkins
Loans shows that, as of August 30, 2007,
the Department’s recovery rate is:
• 53.90 percent for loans assigned to
us in 2002.
• 45.90 percent for loans assigned to
us in 2003.
• 36.02 percent for loans assigned to
us in 2004.
The recovery rates show increased
collections on defaulted Perkins Loans
the longer the Department holds the
loans. We believe the Department’s
recovery rate on defaulted Perkins
Loans compares favorably to the
schools’ self-reported recovery rates.
Therefore, we strongly believe that
requiring assignment of these loans to
the Department, as described in these
regulations, is in the best interests of the
taxpayers and the government.
Changes: None.
Alternatives to Mandatory Assignment
Comments: Several commenters
suggested alternatives to the mandatory
assignment proposal. Some commenters
suggested that the Secretary re-institute
a version of the referral program that
existed in the 1980s. Under a referral
program, schools could voluntarily
assign loans to the Department; the
Department would collect on the loans,
and would return a portion of the
collections to the school that assigned
the loan. Other commenters suggested a
variation of the referral program under
which the Department would return
funds not to individual schools, but to
the Perkins Loan Program generally.
Under this proposal, the amounts the
Department collects on assigned loans
would be re-allocated to schools
participating in the Perkins Loan
Program, using the standard allocation
formula.
Commenters recommended
streamlining the voluntary assignment
process, improving the Default
Reduction Assistance Program (DRAP),
and re-instituting the IRS Skiptracing
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Service, as alternatives to mandatory
assignment.
Discussion: As discussed in the
preamble to the NPRM, the referral
program the Department administered
in the 1980s was not a success. We
continue to believe, and the commenters
did not provide us with any basis for
modifying our position, that a revival of
that program would not be in the
Federal fiscal interest.
With regard to the proposals for a
streamlined voluntary assignment
process and for re-instituting the IRS
Skiptracing Service, we note that the
Department has already streamlined the
voluntary assignment process
significantly. We have reduced the
supporting documentation required for
assignment, simplified the assignment
form, and implemented a process
allowing for the submission of
assignment packages in groups.
However, these changes have not
significantly increased the number of
voluntarily assigned Perkins Loans.
The commenter requesting that we
improve DRAP did not indicate what
the perceived deficiencies of that
program are, or make any specific
recommendations for improvements.
DRAP is intended as a final effort to
prevent a loan that is about to go into
default from going into default. Any
improvements to DRAP would have
little impact on loans that have been in
default for seven or more years.
The Department is renewing its
computer-matching agreement with the
Internal Revenue Service to re-institute
the IRS Skiptracing Service. Schools
and guaranty agencies that have an
approved Safeguard Report will be able
to access the Student Aid Internet
Gateway (SAIG) to request and receive
data through their mailboxes. The
Department is currently working to
make this service available to guaranty
agencies and schools. Announcements
on the availability of the IRS Skiptracing
Service will be posted to the
Department’s Information for Financial
Aid Professionals (IFAP) Web site. To
the extent that the IRS Skiptracing
Service is helpful to schools in locating
borrowers of defaulted Perkins Loans, it
should reduce the number of loans that
will meet the criteria for mandatory
assignment. We will also consider
improving the DRAP program in the
future.
Changes: None.
Criteria for Mandatory Assignment
Comments: Many commenters
suggested that if the Department
requires mandatory assignment of
Perkins Loans, it should modify the
criteria for mandatory assignment.
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Generally, commenters recommended
increasing the outstanding loan balance
and the number of years in default that
would trigger assignment from $100 to
$1,000 and from seven years to ten
years, respectively. Commenters argued
that a ten-year period of default made
sense, because the maximum repayment
period for a Perkins Loan is ten years.
One commenter claimed that many
defaulted borrowers are willing and able
to repay their defaulted loans after five
to ten years in default. The commenter
asserted that a borrower who has been
in default for this length of time is often
in a position to take out a mortgage on
a home or to obtain a loan for some
other large purchase. Such a borrower
would seek to repay defaulted Perkins
Loans to improve his or her credit
report. Another commenter stated that
this often occurs after 15 years in
default.
Several commenters recommended
that we exempt schools with low default
rates from the mandatory assignment
requirements. Commenters also
recommended that accounts on which
the schools have acquired a judgment
against the borrower be exempted. The
commenters noted that schools spend a
significant amount of time and effort
securing judgments on loans and stated
that it was not fair to require schools to
assign judgment accounts. One school
noted that a judgment may include both
private loans and Perkins Loans, making
it difficult for the school to separate the
Perkins Loan from the private debt for
assignment purposes.
Finally, a large number of
commenters noted that if the
Department required assignment of all
loans that meet the criteria for
assignment in the proposed regulations,
it would result in a huge inventory of
assignments. The Department would
have difficulty absorbing such a large
influx of assigned loans. These
commenters recommended that the
Department begin mandatory
assignment with loans that are 15 years
past due, and gradually move towards
loans that are seven years past due.
Discussion: In the preamble to the
NPRM, we discussed in considerable
detail different alternatives for requiring
the assignment of defaulted Perkins
Loans to the Department.
Rather than attempting to pinpoint a
specific time when borrowers tend to be
motivated to pay off their defaulted
loans, the Department proposed to
model the Perkins Loan mandatory
assignment requirements on the
mandatory assignment requirements in
the FFEL Program. Under the mandatory
assignment process in the FFEL
Program, a FFEL Loan is in default for
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61973
a little over six years before it is
assigned to the Department. Based on
that precedent, in these final
regulations, the Department has adopted
a standard of seven years for Perkins
Loans.
Similarly, the standard of a balance of
$100 or more on a loan before
mandatory assignment will be required
is consistent with the requirement for
mandatory assignment of FFEL loans.
We continue to believe that these
standards are reasonable.
We do not agree with the proposal to
exempt schools with low cohort default
rates from the mandatory assignment
requirement. Cohort default rates are
based on collections in the first three
years after a loan enters repayment
status. Cohort default rates do not
measure a school’s success at collecting
on loans that have been in default for
several years and are not relevant to the
loans that will be subject to mandatory
assignment. While it may be correct that
schools with low cohort default rates
have fewer loans in default for seven
years or more than schools with higher
cohort default rates, this fact does not
support a conclusion that the schools
with low cohort default rates are
successful at collecting on loans that
have been default for seven years or
more.
The Department also disagrees with
the recommendation that loans on
which the school has secured a
judgment be exempted from mandatory
assignment. Securing a judgment on an
account is a helpful collection tool, but
it does not ensure that the borrower will
make payments on the debt. We
acknowledge that Perkins Loans that
have been merged into judgments may
need to be handled differently than
regular Perkins Loans for purposes of
mandatory assignment. The Department
will develop procedures for the
assignment of judgment accounts as the
Department operationalizes the
mandatory assignment process.
We agree with the recommendation
by many commenters that we phase-in
mandatory assignment. The regulations
establish the minimum criteria for
mandatory assignment. The regulations
do not preclude the Department from
phasing-in mandatory assignment by
starting the process with loans that have
been in default for more than the sevenyear minimum. Phasing-in mandatory
assignment will ease disruption to both
the schools and the Department.
Changes: None.
Legal Basis for Mandatory Assignment
in the Perkins Loan Program
Comments: Some commenters
questioned the Department’s legal
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authority to require the assignment of
Perkins Loans, arguing that section
463(a)(4)(A) of the HEA provides for
mandatory assignment in certain limited
circumstances and precludes the
Secretary from requiring mandatory
assignment in other circumstances.
Discussion: Section 463(a)(9) of the
HEA authorizes the Secretary to add
provisions to the program participation
agreement for schools where the
Secretary has determined that the
provision is necessary to protect the
United States from unreasonable risk of
loss. For the reasons discussed in the
NPRM and these final regulations, the
Secretary has determined that the
mandatory assignment regulations as
proposed, which will allow the
Secretary to require participating
schools to assign defaulted loans that
meet the criteria in the regulations, are
necessary to protect the United States
from unreasonable risk of loss. The
sections of the HEA cited by the
commenters do not prevent the
Secretary from exercising her authority
under section 463(a)(9) of the HEA.
Changes: None.
Reasonable Collection Costs (§ 674.45)
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Collection Cost Caps
Comments: Several commenters
stated that the proposed caps on the
collection costs that may be charged to
borrowers in the Perkins Loan Program
are too high, and should be reduced.
Generally, these commenters
recommended reducing the cap to 24
percent, which would be consistent
with the cap on collection costs in the
FFEL Program.
One commenter stated that the
proposed regulations would not
sufficiently limit collection costs. This
commenter noted that the Perkins Loan
Program is intended to benefit needy
students. The commenter argued that it
is reasonable to expect that a portion of
low-income borrowers receiving Perkins
Loans would have difficulty repaying
these loans. These borrowers are often
the ones least likely to be aware of their
repayment options, and most likely to
get caught in a spiral of increasing
collection costs. As collection costs are
added to the loan, the outstanding
balance increases so rapidly that the
ability to pay off the loan becomes
further and further out of reach.
This commenter also challenged the
fee-on-fee method of assessing
collection costs. Under the fee-on-fee
method, collection agencies that charge
contingency fees charge a ‘‘make whole
rate’’ to borrowers. The commenter
asserted that many States prohibit or
limit the use of make whole rates for
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other types of consumer debt, and the
Department should do likewise for
Perkins Loans.
Other commenters, who believed the
collection cost caps are too low,
supported the use of a make whole rate,
and asked the Department not to
abandon this approach for the Perkins
Loan Program.
Several commenters recommended
increasing the collection cost caps.
Generally, these commenters
recommended increasing the collection
cost caps to:
• 33 percent for first collection
efforts.
• 40 percent for second collection
efforts.
• 50 percent for collection efforts
arising out of litigation.
• 50 percent for collection efforts
against borrowers living abroad.
Several commenters who
recommended increasing or eliminating
the collection cost caps argued that the
proposed caps will make it financially
difficult for schools to collect on
defaulted Perkins Loans. These
commenters said that schools will have
to pay more for collections than they
can charge to the students. As a result,
schools would charge the difference to
the Perkins Loan Fund, thus depleting
the Fund. The amount of funds that
could then be lent out to future students
would be reduced. In response to these
comments, other commenters noted that
the purpose of assessing collection costs
against a borrower is not to create an
income stream for schools’ Perkins Loan
Funds.
Several commenters also argued that
the quality of collection efforts will
suffer under the proposed collection
cost caps.
Discussion: The Department declines
to adopt the commenters’
recommendation to reduce the
collection cost caps to the same level as
those in the FFEL Program. Perkins
Loans are low-balance loans compared
to FFEL loans, but the cost of collection
is about the same. Because the return on
collecting Perkins Loans is smaller than
the return on collecting FFEL loans, we
believe that higher collection cost caps
are warranted in the Perkins Loan
Program. The Department also disagrees
with the commenters’ recommendations
for increasing the collection cost caps.
We believe that the caps as proposed
strike a fair balance between the
concerns of borrowers and the concerns
of the Perkins Loan Program schools
and collection agencies.
With regard to contingency fees, the
Department is not abandoning the make
whole rate for Perkins Loan collections.
The Department does not regulate the
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establishment of fees in a contract
between a Perkins Loan Program school
and a collection agency. However,
institutional contracts must provide for
the recovery to the Perkins Loan Fund
of the outstanding balance of the loan.
Since a collection agency incurs
additional expenses associated with
collecting these amounts, the school
may authorize the collection agency to
also recover these expenses from the
borrower.
Collection agencies frequently charge
contingency fees to borrowers. The
Department’s rule on assessing
collection costs on a contingency fee
basis to an individual who owes a debt
to the Department is in 34 CFR 30.60
and is commonly referred to as the feeon-fee method. While this method of
assessing collection costs is not required
in the Perkins Loan Program, many
schools and servicers use it because it
makes the Fund whole. The make whole
rate is the amount by which the
borrower’s debt is multiplied to
determine the amount that the
collection agency needs to collect to
recover 100 percent of the outstanding
balance.
Thus, a collection cost cap of 30
percent means that, for loans collected
on a contingency fee basis, the actual
collection costs charged to the borrower
must be less than 30 percent.
We expect that when these
regulations take effect, collection
agencies that collect on Perkins Loans
will adjust their contingency fees to
comply with the new regulatory
requirements. Collection agencies that
charge a make whole rate to borrowers
will have to take that into account when
adjusting their contingency fees.
Some schools argue that they have
little choice but to agree to high
contingency fees when they negotiate
contracts with collection agencies.
Given the inability of many schools to
secure favorable terms with collection
agencies collecting on Perkins Loans,
the Department believes that the most
effective way to reduce these collection
costs in the Perkins Loan Program is to
mandate collection cost limits.
We agree with the commenters who
argued that the purpose of assessing
collection costs is not to create an
income stream for a school’s Perkins
Loan Fund. Additionally, § 674.47(e)(3)
and (4) limits the amount of unpaid
collection costs that a school may
charge to the Fund to 30 percent for first
collection efforts, and 40 percent for
second collection efforts. These limits
match the limits on collection costs that
may be charged to borrowers established
in the final regulations.
Changes: None.
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Additional Concerns
Comments: Several commenters
raised additional concerns with regard
to the proposed caps, or recommended
modifications to the proposed
regulations. One commenter
recommended restricting the amount of
collection charges that may be charged
to a borrower from average costs to
actual costs. This commenter stated that
allowing agencies to assess average costs
against a borrower is unfair, since the
actual collection cost incurred with
respect to a particular borrower may be
lower than the average costs that the
borrower is charged.
Some commenters recommended
applying the caps only to collection
costs incurred by collection agencies on
a contingency fee basis, not on the costs
incurred by schools for their own
internal collection efforts. These
commenters argued that the
unreasonably high collection costs seen
in the Perkins Loan Program are due to
collection agency contingency fees, not
collection activities carried out by
Perkins Loan Program schools.
Other commenters recommended that
the cap on litigated loans be removed,
and be replaced by an amount defined
by the court.
Another commenter argued that
informing borrowers of the new
collection cost caps would be
administratively burdensome.
Another commenter said the
regulations would be inconsistent with
§ 674.45(e), which requires schools to
assess all reasonable collection costs to
borrowers.
Discussion: Allowing schools to
charge only actual costs to the borrower
is unworkable and inconsistent with
standard collection practices on student
loans and other debts. Requiring lenders
to identify specific actual costs for every
borrower that the lender collects on
would be administratively burdensome
and not cost effective.
We do not see any justification for
applying the caps only to collection
costs incurred by collection agencies.
From a borrower’s perspective,
collection costs are collection costs. It
makes little difference whether the costs
were incurred by a collection agency or
by the school.
With regard to litigated loans, a court
may remove all collection charges from
a loan as part of a judgment. The
regulations establishing collection cost
caps on loans that are litigated do not
preclude a court from lowering the
collection charges or eliminating the
collection charges altogether when the
court issues a judgment.
The regulations do not impose a
requirement that schools notify
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borrowers of the collection cost caps.
Collection costs also are not among the
items that a school must discuss during
its exit interviews with borrowers.
Finally, the regulations do not conflict
with the reasonable collection costs
provisions in the existing regulations.
As amended by these final regulations,
§ 674.45 defines ‘‘reasonable collection
costs’’ chargeable to the borrower as
costs within the proposed caps.
Changes: None.
Child or Family Service Cancellation
(§ 674.56)
Comment: Commenters were
overwhelmingly supportive of the
proposed clarifications to § 674.56,
regarding cancellation of loans for
individuals working in the child or
family service areas. However, two
commenters had questions about this
provision.
To qualify for a child or family service
cancellation, among other requirements,
an otherwise eligible borrower must be
employed full-time by a child or family
service agency. One commenter asked if
employment by a child or family service
agency would disqualify an attorney for
the cancellation, because the agency,
rather than the children the agency
serves, is considered to be the attorney’s
client.
A second commenter noted that the
child or family service cancellation
would be one of the hardest
cancellations in the Perkins Loan
Program to qualify for, and asked if that
was the intent of Congress when the law
was passed.
Discussion: An attorney who is an
employee of a child or family service
agency must meet the same eligibility
requirements as any other nonsupervisory employee of a child or
family service agency to qualify for the
loan cancellation. The attorney must
provide services directly and
exclusively to high-risk children from
low-income communities.
The determination of whether a
borrower qualifies for a discharge is
made on a case-by-case basis and would
require consideration of the attorney’s
specific responsibilities. However, in
general, if the attorney represents the
agency in court, the attorney is not
providing services directly to the child.
If the attorney represents children in
court such as in the role of a guardian
ad litem, the attorney would be
considered to be providing services
directly to the child. If the other
eligibility criteria for the cancellation
are met, the attorney would qualify for
a child or family service cancellation.
With respect to the comment about
the difficulty of qualifying for this
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61975
cancellation, section 465(a)(2)(I) of the
HEA, which establishes the child or
family service cancellation, is very
narrowly written. The statute requires
employment at a certain type of agency
and the provision of services to a
specific population. The borrower must
provide services to children who are
both ‘‘high-risk’’ and come from ‘‘lowincome communities.’’ Section 469(a)
and (b) of the HEA defines both of these
terms. The final regulations are
consistent with the statutory language.
Changes: None.
Prohibited Inducements (§§ 682.200 and
682.401)
Comment: Many commenters
endorsed the Secretary’s efforts to
clarify the regulations on improper
inducements and improve enforcement
of the law, but disagreed with various
aspects of the proposed regulations.
Several commenters thought the
proposed regulations were not
sufficiently strict. Several U.S. Senators
commended the Secretary on the
proposed regulations, particularly the
use of the rebuttable presumption to
more effectively enforce the antiinducement requirements. Several
commenters thought that the
Department’s lack of oversight and
enforcement of current requirements
was a bigger problem than the content
of the regulations. One association
representing school business officers
cautioned against the unintended
consequences of the proposed
regulations and expressed concern that
the regulations could affect the wide
range of relationships between colleges
and universities and financial
institutions. That commenter also noted
that financial institutions were very
heavily engaged in philanthropic
endeavors in higher education and
expressed concern that any perceived
risk to the lender could result in those
needed dollars being invested
elsewhere.
One commenter saw no basis for
having different rules for lenders and
guaranty agencies in regard to
prohibited inducements.
Discussion: The Secretary thanks the
commenters for their support and
comments on this very complex and
urgent issue affecting the FFEL Program.
The Secretary believes that this
regulatory effort will result in clearer
regulatory guidelines for schools,
lenders, and guaranty agencies
participating in the FFEL program. The
detailed provisions in the form of
permissible and impermissible activities
that govern the interaction between
lenders, guaranty agencies, and schools
will assist these parties in avoiding
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violations of the law. The increased
regulatory clarity and specificity will
also improve the Secretary’s ability to
enforce the law in this area. Student and
parents served by the program, and the
taxpayers that support it, will have
renewed trust in the integrity and
transparency of the loan process.
Students and parents will clearly
understand that they have a choice of
lender and can exercise that choice.
Absent questionable payments and
activities between schools and lenders,
students and parents will view a
school’s financial aid office once again
as an unbiased source of information on
the FFEL loan process and on the factors
a prospective borrower should consider
in selecting a lender. Borrowers will be
more likely to receive clear comparisons
between the benefits offered under the
Federal student loan programs and
under private education loan programs
without concern that prohibited
payments or other forms of assistance by
a lender to a school will influence a
school’s counseling such that a
borrower receives a loan with less
favorable terms and conditions.
The Secretary understands
commenters’ concerns about
unintended consequences for other
contractual services performed for
schools by financial institutions and
their affiliates, and on philanthropic
giving to higher education. However,
she believes that contracted services
between financial institutions and
schools in non-student aid related areas
will not be affected by these regulations
as long as the arrangements are
negotiated in good faith and are not
undertaken to secure FFEL loan
applications or limit a borrower’s choice
of lender. Likewise, the Secretary
believes that financial institutions will
continue to provide philanthropic
support to institutions. These
philanthropic relationships need not
change as long as they have not been
undertaken to secure FFEL loan
applications or limit a borrower’s choice
of lender. She feels confident that
schools and financial institutions will
take all the prudent steps necessary to
ensure that there are no conflicts of
interest between the financial
institution’s role as a FFEL lender and
its philanthropic support of higher
education.
Finally, the Department believes that
the regulations properly treat guaranty
agencies and lenders differently for
purposes of improper inducements.
Guaranty agencies are responsible for
lender and school oversight and
training, default prevention, outreach
and financial literacy, and lender claim
review and payment and the regulations
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need to recognize the important roles
these agencies play in these areas. In
contrast, under the HEA, the lender’s
roles are to provide loans for eligible
borrowers and collect those loans in
accordance with the Secretary’s
regulations.
Changes: None.
Comment: Some commenters
recommended that the Department
clarify in the final regulations that State
laws relating to the inducement
practices of lenders, schools and loan
guarantors within the FFEL Program are
preempted.
Discussion: The Department
appreciates the commenters’ concerns
about potential State law conflicts with
the Department’s inducement-related
regulations. It is well settled that any
State law that conflicts with or ‘‘stands
as an obstacle to the accomplishment
and execution of the full purposes and
objectives’’ of a Federal law is
preempted. Hillsborough County, Fla. v.
Automated Med. Laboratories, Inc., 471
U.S. 707, 713 (1985). Moreover,
‘‘[f]ederal regulations have no less preemptive effect than federal statutes.’’
Fid. Fed. Sav. & Loan Ass’n v. de la
Cuesta, 458 U.S. 141, 153 (1982).
Accordingly, State statutes, regulations,
or rules that conflict with or hinder the
accomplishment and execution of the
Department’s rulemaking relating to
inducement practices are preempted.
We anticipate future negotiated
rulemaking to implement the CCRAA
and expect to include this issue among
those considered for rulemaking at that
time.
Changes: None.
Use of a Rebuttable Presumption
(§§ 682.413, 682.705(c), and 682.706(d))
Comment: A number of commenters
representing students and other
members of the public supported the
proposal to strengthen the Secretary’s
enforcement of the prohibition on
improper inducements in the FFEL
Program.
Many commenters representing
various FFEL Program participants
objected to the Secretary’s proposal to
adopt a rebuttable presumption in
administrative actions against lenders or
guaranty agencies involving violations
of the prohibited inducement
provisions. One of these commenters
argued that the use of a rebuttable
presumption was inconsistent with the
statutory requirement that the Secretary
determine that an inducement was
offered in order to secure loan
applications. The commenter argued
that the HEA includes a broad definition
of a prohibited inducement and, as a
result, a number of activities would
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automatically be presumed by the
Department to be a violation under the
rebuttable presumption approach.
Other loan industry commenters
stated that the adoption of a rebuttable
presumption was unnecessary given the
Department’s existing authority to
gather information through reviews and
audits conducted by the Office of
Federal Student Aid and the Office of
Inspector General. These commenters
claimed that the use of a rebuttable
presumption is inconsistent with
procedural due process rights and urged
that the proposal be withdrawn. These
commenters argued that, if the
presumption is retained, the regulations
must require the Department to have a
factual basis supporting the finding of
an improper inducement before
commencing any proceeding that could
result in the lender’s limitation,
suspension, or termination from the
FFEL Program. The commenters also
urged that if retained in the regulations,
the presumption be applied only with
respect to activities occurring
prospectively from the general effective
date of the regulations.
Discussion: The Secretary thanks the
commenters who supported the
proposed regulations.
The Secretary has carefully
considered the legal arguments
presented by the lenders, guaranty
agencies and their supporters. However,
contrary to those arguments, it is well
established that the Secretary has broad
authority to establish appropriate
regulations and procedures for resolving
administrative cases under the HEA,
including rules for consideration of
evidence and determining the burden of
proof. 20 U.S.C. 1082(a)(1); USA Group
Services v. Riley, 82 F.3d 708 (7th Cir.
1996); Career College Ass’n. v. Riley, 74
F.3d 1265 (D.C. Cir. 1996). The
establishment of a rebuttable
presumption is within that legal
authority. Moreover, the commenters
have misinterpreted the effect of a
rebuttable presumption. The rebuttable
presumption does not eliminate the
Secretary’s obligation to make a finding
that an inducement was provided in
exchange for loan applications. Instead,
under these procedures, once the
Department establishes that a lender or
guaranty agency engaged in one of the
activities established in these
regulations as creating an improper
inducement, the lender or guaranty
agency then has the opportunity and
obligation to show that its purpose for
engaging in the activity was unrelated to
securing loan applications. The
Secretary is still required to make the
ultimate finding that the lender or
guaranty agency offered an improper
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inducement and that the inducement
was provided to secure loan
applications.
The Secretary’s list of improper
inducements included in § 682.401(d)
that are presumed to be offered to secure
loan applications is based on our
experience in administering the FFEL
Program since the publication of Dear
Colleague Letter 89–L–129 in February
1989, which addressed improper
inducements. Moreover, recent reviews,
investigations and reports by the
Department’s Office of Inspector
General, the Comptroller General,
Congress and various State Attorneys
General have consistently shown that
lenders undertake the activities listed in
the regulations to secure FFEL Program
loan applications. For example, a recent
Congressional report documented how a
lender that wanted to make loans to
students at schools where the lender
had not previously made loans began
providing services and benefits to the
schools. The report quotes directly from
internal lender and school documents
clearly indicating that the lender
performed these activities for the
purpose of gaining more loan volume at
the schools, and in fact, the lender was
successful. In contrast, none of the
recent public reports, investigations,
testimony and settlement agreements or
any of the comments on the proposed
regulations suggest that lenders
provided services and benefits to
schools for any purpose other than to
secure loan applicants.
With this background, it is
appropriate for the Secretary to place
the burden on the lender or guaranty
agency to explain its purpose in
providing benefits or services to
schools. Moreover, in the great majority
of cases, the evidence of intent will be
directly and solely under the control of
the lender or guaranty agency.
Accordingly, the Secretary has
determined that it is appropriate and
consistent with due process to require
the lender or guaranty to have the
obligation to present that evidence and
explain its purpose.
Some of the commenters asked the
Secretary to exempt from the improper
inducement provisions the situation in
which a State guaranty agency or an
affiliated lender is performing services
for small institutions in accordance with
its responsibilities under State law. The
Secretary notes that, as described by
these commenters, the provision of
these services may have a purpose
(compliance with State law) other than
securing loan applications. This
example shows the appropriateness of
placing the burden of explanation on
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the party most likely to have evidence
of that purpose.
The Secretary also notes that the
rebuttable presumption will only be
applied after the Department has
previously gathered information from
the lender and the lender has had an
opportunity to provide an alternative
explanation for its actions. The
Secretary intends to apply the rebuttable
presumption only in those situations
where there is significant evidence that
the lender or guaranty agency offered or
provided the payments or activities to
secure FFEL loan applications or FFEL
loan volume. Since the rebuttable
presumption is a rule of procedure and
does not affect any substantive rights or
obligations, there is no basis for the
delayed effective date suggested by
some commenters.
Changes: None.
Application of the Federal Trade
Commission (FTC) Holder Rule
(§ 682.209(k))
Comment: Several commenters
representing FFEL Program loan
industry participants opposed our
proposal to apply the principles of the
Federal Trade Commission’s (FTC’s)
Holder Rule to all FFEL Program loans.
These commenters argued that
implementation of this proposal will
result in significant costs and
administrative burden to FFEL Program
participants who will be required to
defend meritless legal claims brought by
borrowers challenging their student loan
debts. The commenters urged the
Secretary to withdraw the proposal and
conduct further studies to identify a
sufficient factual basis identifying harm
to the FFEL Program that necessitates a
regulatory solution of this nature. The
commenters believe that any harm
intended to be addressed by the
proposal is far outweighed by the costs
of the proposal. The commenters also
believe that the proposal effectively
creates a private right of action for
borrowers in clear disregard of case law
that holds that there is no private right
of action under the HEA. The
commenters noted that the application
of this rule could leave a State court in
a position to interpret the Federal
inducement regulations to determine
whether the Department’s version of the
FTC Holder Rule applies. The
commenters indicated that if the
Secretary adopts this proposal the
regulations should provide that the
claims and defenses that a borrower
may assert against a lender are limited
to claims or defenses that the borrower
could assert against the school, and that
the borrower’s recovery may not exceed
the amount paid on the loan. The
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commenters indicated that the Secretary
should also clarify that the mere
existence of a preferred or
recommended lender relationship with
a school does not trigger application of
this Rule.
Other commenters representing
consumer and student organizations,
and the office of a State attorney general
agreed with the Secretary’s proposal to
adopt and apply the principles of the
FTC Holder Rule to the FFEL Program.
The commenters argued, however, that
our proposed regulations should mirror
the FTC Holder Rule in two important
areas. The commenters recommended
that the regulations be modified to
provide that all subsequent holders of a
FFEL loan, not just the immediate
holder of the loan, are subject to
potential claims, and that the full range
of FTC claims and defenses apply, not
just those related to the loan.
Discussion: We thank those
commenters who supported the
proposal to incorporate the principles of
the FTC Holder Rule into the
regulations of the FFEL Program.
However, we do not agree with the
suggestion from many of those
commenters that the Department adopt
the specific language of the FTC’s own
rule. When the Department first
incorporated the terms of the FTC
Holder Rule into the FFEL Program
promissory notes, we made necessary
and appropriate modifications to the
language of the FTC Holder Rule to
correspond to the requirements and
regulations of the FFEL Program. The
Secretary is incorporating that existing
language into these regulations to
ensure that they apply to all borrowers
in the FFEL Program, no matter what
type of school the borrower attends.
Accordingly, the Secretary does not
believe that a direct incorporation of the
FTC Holder Rule into the FFEL Program
regulations is appropriate.
The Secretary does not agree with
those commenters who generally
opposed the inclusion of the principles
of the FTC Holder Rule into the FFEL
Program regulations. The Secretary
believes that this change will eliminate
the current difference in legal rights
between borrowers attending for-profit
institutions (who are covered by the
FTC Holder Rule under the FTC’s own
authority and the FFEL Program
promissory note) and those attending
non-profit institutions. That distinction
arose not because of any educationbased policy distinction, but solely
because the FTC Holder Rule governed
only for-profit institutions with
specified lender relationships.
Moreover, this change is consistent with
a long line of court decisions that found
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that the HEA does not preempt State
laws that allow borrowers to raise State
law claims as a defense against
collection of a FFEL Program loan
unless particular State laws actually
conflict with the objectives of the HEA.
Armstrong v. Accrediting Council for
Continuing Educ. & Training, Inc., 168
F.3d 1362 (D.C. Cir. 1999), cert. denied,
528 U.S. 1173 (2000). Courts have also
concluded that the lack of a private right
of action does not preclude the use of
violations of the HEA as evidence of the
violation of State laws. College Loan
Corp. v. SLM Corp., 396 F.3d 588, 598–
599 (4th Cir. 2005); Cliff v. Payco
American Credit, Inc., 365 F.3d 1113,
1127–1130 (11th Cir. 2004). Lastly,
contrary to the commenters’ claims, we
do not anticipate a significant increase
in risk or costs to lenders. The
principles of the FTC Holder Rule have
been in the FFEL Program promissory
note and applied to loans for attendance
at for-profit schools since 1994. The
Secretary is not aware of any significant
litigation based on this language since
that time and the commenters did not
present any facts supporting their
claims.
Given that the FTC Holder Rule has
applied to some student loan borrowers
for more than a decade and that the
commenters did not present any support
based on that experience for their claim
that including this provision will
increase costs, we do not accept the
recommendation for further studies.
We do not believe it is necessary to
clarify the effect that a preferred or
recommended lender relationship
would have on application of the
regulation. The regulation is consistent
with the language that has been in the
FFEL Program promissory notes and the
FTC Holder Rule itself in providing that
the borrower may assert the actions of
the school as a defense against the
lender if the school refers borrowers to
the lender.
Changes: None.
Exhaustive List of Permissible Activities
(§§ 682.200(b) and 682.401(e)(2))
Comment: Many loan industry
commenters objected to the inclusion in
the regulations of an ‘‘exhaustive’’ list of
permissible inducement activities for
lenders and guaranty agencies, while
including a non-exhaustive, illustrative
list of prohibited inducement activities.
The commenters requested that both
lists be illustrative in nature. The
commenters stated that the exhaustive
nature of the list of permissible
activities fails to recognize the dynamic
nature of the marketplace and the
continual innovation in product
delivery and services that result from
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private sector competition. The
commenters believe that it is impossible
to prescribe a finite list of permissible
activities today that will provide
effective guidance for activities
developed in the future. The
commenters noted that the Secretary
declined for this same reason to provide
a definitive list of types of assistance to
schools that is comparable to the
assistance that the Department provides
to schools that participate in the Direct
Loan Program and in which lenders and
guaranty agencies may engage without
providing an improper inducement.
These commenters recommended that
the Secretary follow that same approach
with the proposed list of inducementrelated permissible activities.
Discussion: The Secretary disagrees
with the commenters. She believes that
greater clarity is achieved for program
participants if a clear and definitive list
of permissible activities is provided.
She also believes that this approach
enhances the Department’s ability to
enforce the restrictions on improper
inducements. The permissible activities
listed represent the only ones the
Secretary has approved at the current
time. The Secretary understands,
however, that both statutory changes
and the evolution of business practices
may require consideration of additional
permissible activities in the future.
Therefore, similar to the approach for
notifying lenders and guaranty agencies
of approved activities that are
comparable to those provided by the
Secretary under the Direct Loan
Program, the Secretary will notify
lenders and guaranty agencies, through
a public announcement, such as a notice
in the Federal Register, of any
additional permissible activities that
lenders and guaranty agencies may be
authorized to undertake.
Changes: We have revised the
definition of lender in § 682.200(b) and
revised § 682.401(e)(2) to provide for the
identification and approval by the
Secretary of other permissible services
through a public announcement, such as
a notice published in the Federal
Register.
Payments to Individuals and Lender
Referral and Processing Fees
(§ 682.200(b))
Comment: Several loan industry
commenters claimed that the preamble
of the NPRM was incorrect in stating
that ‘‘Compensation or fees based on the
numbers of applications or the volume
of loans made or disbursed are
improper, regardless of label, under the
Department’s current and prior policy
and would continue to be improper
under these proposed regulations.’’ The
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commenters stated that the Department
had previously allowed lenders to pay
marketing compensation based on the
number of applications received, but not
based on the number of applications
that resulted in funded loans. The
commenters asked that the Secretary
clarify that this interpretation continues
to apply until the effective date of the
final regulations, and that any change in
policy be applicable to activities
occurring on or after July 1, 2008.
The commenters also requested that
the reference in the regulation to
prohibited payments to ‘‘any
individual’’ in paragraph (5)(i)(A)(2) of
the definition of lender in § 682.200(b)
be removed and replaced with ‘‘any
employee of a school or school-affiliated
organization’’ to clarify the group to
which the prohibitions apply. The
commenters further requested that the
reference to ‘‘processing’’ fees be
removed in paragraph (5)(i)(A)(5) of the
definition of lender in § 682.200(b)
because use of this term could be
interpreted as prohibiting longstanding
commercial contractual relationships
with third-party servicers and other
parties that provide anti-money
laundering and PATRIOT Act screening,
electronic signature processing, loan
origination services, loan disbursement
services, and escrow agent services to
lenders and guaranty agencies.
The loan industry commenters also
argued that the regulations would
effectively prevent some small nonparticipating lenders from meeting their
Community Reinvestment Act
requirements through the student loan
program.
Discussion: The commenters did not
correctly describe the Department’s
prior policy guidance regarding
application referral programs between
lenders and marketing arrangements
between lenders and other parties. The
Department’s policy on marketing and
referral fees was specified in Dear
Colleague Letter 89–L–129 (February
1989). The Dear Colleague Letter stated
that any fee paid for loan applications
under a lender referral program or
marketing arrangement would be
considered a prohibited inducement if
the amount exceeded reasonable
compensation for the referring lender’s
or party’s processing of loan
applications and advertising. Under this
policy, the Department approved or did
not object if the compensation paid was
reasonable compensation for processing
of loan applications and advertising.
The permitted reasonable compensation
could be based on applications referred
but not on loans funded or disbursed.
This policy statement remains in effect
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until the effective date of these
regulations.
The Secretary disagrees that reference
to ‘‘individuals’’ should be struck from
paragraph (5)(i)(A)(2) of the definition of
lender in § 682.200(b). Section 435(d)(5)
of the HEA effectively defines an
improper inducement as a payment or
other inducements ‘‘to any educational
institution or individual’’ to secure loan
applications. The Secretary has never
interpreted the reference to
‘‘individuals’’ as limited to employees
of a school or a school-affiliated
organization.
The Secretary notes that the reference
to ‘‘processing’’ in paragraph (5)(i)(A)(5)
of the definition of lender in
§ 682.200(b) was intended to convey,
consistent with the Department’s
longstanding guidance, that the referring
party was being compensated for some
level of administrative work in
processing the application, not just for
forwarding the application to the
originating lender. However, the
Department understands that the term
‘‘processing’’ may be confusing and has
clarified the language for purposes of
the provision.
The Secretary believes that the
payment of these referral fees should be
treated as an improper inducement for
several reasons. The growth of national
lenders and banking means that the
payment of referral fees paid to nonparticipating lenders is no longer
necessary to ensure nationwide
borrower access to the FFEL Program.
Moreover, most referral fee
arrangements identified by the
Department do not involve small local
lending institutions, but involve
payments by large lenders to schoolrelated organizations. Finally, we note
that with the adoption of the MPN and
expanded eligibility standards, there is
no longer any distinction between
applications received and loans made,
so there is no reason for distinguishing
between them based on these different
standards.
The Secretary further believes that
payment of referral fees has eroded the
integrity of the FFEL Program. Many of
these fees are being paid to schoolaffiliated organizations that have access
to certain personal information of
students and alumni and are held in a
certain level of esteem by students,
alumni, and their parents. We believe
that these arrangements and payments
represent a conflict of interest for the
organization and the school with which
it is affiliated because the arrangement
is interpreted as an endorsement of the
lender by the organization and the
school. Additionally, these fees do not
appear to be paid to compensate the
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referring party for any administrative
work done in processing the
application, thus making them a
prohibited inducement under the
Department’s standing interpretive
guidance. The Department is also aware
that such fees are being paid to
individuals and organizations that are
not under contract to any lender or its
affiliate in an eligible lender trustee
arrangement, and that operate as
independent brokers collecting FFEL
applications and marketing them to
various FFEL lenders for the highest fee
per application.
Finally, in response to the comments
about small lenders who have referred
borrowers in exchange for fees to satisfy
other legal obligations, we note that the
purpose of the FFEL Program is to
provide loans for student and parent
borrowers, not to provide an
opportunity for lenders who do not
participate in the program to meet other
legal requirements. We expect that these
lenders will find other appropriate ways
to meet those requirements.
Changes: Paragraph (5)(i)(A)(5) of the
definition of lender in § 682.200(b) has
been modified to clarify that prohibited
‘‘processing’’ fees do not include fees
paid to meet the requirements of other
Federal or State laws.
Definition of School-Affiliated
Organization (§ 682.200)
Comment: Many commenters objected
to the proposed definition of a schoolaffiliated organization, which applies to
lender and guaranty agency prohibited
inducement activities outlined in
§§ 682.200(b) and 682.401(e). The
commenters indicated that the
definition was overly broad and
unworkable. One commenter from a
school was concerned that the
regulatory changes would restrict these
organizations from promoting special
arrangements and that it will limit
student services through these
organizations. The commenters also
indicated that the broad definition
could include national membership
organizations, school trade
organizations and other associations
that have no ability to establish and
administer school policies or control
school activities. The commenters also
believe that the definition is so broad
that it could be applied to cover school
credit unions or bookstores that are
privately owned but located on or near
a campus, or that include a reference to
the school in their name. The
commenters recommended that the
definition be limited to only include
those organizations that are part of the
school structure even if they are
separate legal entities. The commenters
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61979
believe that those organizations that
have a de minimus or peripheral
connection to the school, and whose
activities are organized and conducted
separate and distinct from the school,
should not be covered by the definition.
Discussion: The Secretary believes
that special FFEL student loan
marketing or other student loan
arrangements with organizations that
are affiliated with a school undermine
program integrity, and have been used
to limit borrowers’ choice of FFEL
lenders. The Department believes that
the definition of school-affiliated
organization needs to be broad to
protect borrowers and the program
generally. The definition is intended to
include both organizations that exist
only by virtue of the school’s existence,
whether inside or outside of the school’s
structure and control, and other
organizations not dependent upon the
school’s existence, which provide
financial and vocational services to the
school’s students, employees, or alumni.
However, we stress that payments or
inducements provided to schoolaffiliated organizations are only
improper if they are undertaken to
secure loan applications or loan volume.
This regulation does not affect
contractual arrangements between the
school-affiliated organizations and
financial institutions to provide other
non-student loan related services. The
Secretary fails to see a basis for the
organizations identified by the
commenters to be engaged in the
marketing or making of FFEL Program
loans.
Changes: None.
Loan Forgiveness Benefits (§§ 682.200(b)
and 682.401(e))
Comment: Many commenters from
schools, lenders, guaranty agencies, and
State-designated secondary markets
objected to the proposal to treat a
lender’s or guaranty agency’s loan
forgiveness programs as an improper
inducement unless loan forgiveness is
provided under a repayment incentive
program that requires satisfactory
payment performance by the borrower
to receive or retain the benefit. Some
loan industry commenters stated that
this limitation on guaranty agencies and
private lenders was contrary to the HEA.
They requested that the Department
clarify that borrower benefit programs or
other loan forgiveness or assistance
programs for students for service,
academic achievement, disaster
assistance, or other targeted activities
continue to be allowed. Several
commenters representing not-for-profit
State and State-affiliated guarantors and
secondary markets noted that existing
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State targeted and administered loan
forgiveness programs for teachers,
nurses, and members of the armed
forces could be considered prohibited
inducements. The commenters believe
such a result impinges on State
sovereignty and is contrary to the
Department’s regulatory view that
guaranty agencies have responsibility
for outreach to students and parents.
The commenters noted that these public
service loan forgiveness programs are
not part of guaranty agency marketing
campaigns for applications and request
that they be considered a permissible
activity by a guaranty agency or State
secondary market.
Discussion: The Secretary
acknowledges that FFEL Program
lenders are authorized under statute to
offer borrowers reduced fees and
interest rates. The regulations
specifically acknowledge that these
benefits are not considered improper
inducements under § 682.200(b)(5)(ii).
The Secretary also acknowledges that
the HEA specifically provides for loan
discharges for certain targeted forms of
employment and public service.
With this provision, however, the
Secretary is attempting to distinguish
appropriate forms of repayment
assistance that may be provided to
borrowers by lenders and guaranty
agencies that would not be considered
an improper inducement from those that
are clearly provided in order for the
lender to secure loan applications. The
regulation incorporates the standard for
incentive and reward programs for
successful borrower repayment that the
Secretary has previously applied. In this
regard, the Secretary has previously
found that repayment incentive
programs do not provide an improper
inducement if they provide up-front
rebates that are applied to the
borrower’s account at or shortly after
loan disbursement and that the
borrower retains if he or she establishes
a satisfactory repayment pattern, or
provide a similar reduction in loan
principal earned on the same basis after
the borrower enters repayment. These
programs do not involve cash payments
to borrowers. These regulations are
consistent with this standard.
The Secretary thanks the commenters
for informing her of the many public
service oriented loan forgiveness
programs that have been initiated, some
of which are State-mandated or Stateapproved. The Secretary is convinced
that these programs are not used
generally for marketing purposes and
agrees that these programs should not be
considered an improper inducement as
long as they are not marketed to secure
loan applications or loan guarantees.
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Changes: We have revised the
definition of lender in § 682.200(b) and
revised § 682.401(e)(2) to include as
permissible activities loan forgiveness
programs for public service and other
targeted purposes approved by the
Secretary, provided the benefits are not
marketed to secure loan applications or
loan guarantees.
Service on Lender and Guaranty Agency
Advisory Boards and Payment of
Related Costs (§§ 682.200(b) and
682.401(e)(2)(v))
Comment: Several commenters
objected to our proposal to treat as an
improper inducement, arrangements in
which employees of school and schoolaffiliated organizations serve on lender
advisory committees, while allowing
these employees to serve on a guaranty
agency’s governing board or official
advisory board. The commenters stated
that the lender advisory committee
meetings provide meaningful
opportunities for lenders and schools to
exchange information that benefit
borrowers. The commenters argued that
uncompensated service of this nature
should be permissible, but that
reasonable travel costs should be
covered to be consistent with the
treatment of guaranty agencies. Another
commenter representing a lender noted
that the regulations did not contain any
explicit prohibition on school
employees serving on a lender advisory
board, or of paid consulting
arrangements between lenders and
school employees, and that this
represented a loophole in the
regulations. This commenter also said
the Department should not allow
school-affiliated organization employees
to serve on guaranty agency advisory
boards, or allow agencies to pay for
travel and lodging costs to facilitate
school staff service on an advisory
board, attendance at training sessions,
or tours of the guaranty agency’s service
facility. The commenter believes this
treatment creates an avenue for guaranty
agencies to provide these benefits on
behalf of their lender partners and that
a guaranty agency’s financial support
should be limited to meals and
refreshments at training conferences.
Discussion: The Secretary notes that
the absence of a specific provision
permitting school and school-affiliated
organization employee service on lender
advisory boards, comparable to what is
provided for service on guaranty agency
advisory boards, means that any
compensation for this service is
considered to be an improper
inducement if provided to secure loan
applications. The Secretary disagrees
with the commenters who
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recommended that school and schoolaffiliated organization employees be
permitted to continue service on lender
advisory boards, on a paid or unpaid
basis, and with travel and lodging
expenses paid by the lender. Recent
investigations have shown that many of
these meetings have largely been
designed as expense-paid vacations for
the school employees in support of
continued or increased loan volume for
that FFEL lender from the school. The
Secretary believes that these board
meetings are not necessary to the proper
administration of the FFEL Program.
Unlike lenders, guaranty agencies are
responsible for lender and school
oversight, school and lender training,
default aversion services, lender claim
review and approval, and outreach
services to students, parents, and
schools in their respective areas of
service. The Secretary believes that
school employee service on a guaranty
agency’s board, if used effectively, can
be important for those aspects of FFEL
program administration for which the
agency is responsible. In addition, in its
role in providing training on the Title IV
student aid programs, the agency is in
a good position to identify the training
needs of staff at schools that may not
have sufficient resources to provide or
pay for needed training, regardless of
whether the school participates in the
FFEL Program. Moreover, under
§ 682.423, a guaranty agency is
authorized to use its Operating Fund for
school and lender training. The
Secretary believes, therefore, that it is
appropriate for a guaranty agency to
cover the travel and lodging costs of
school staff if the agency identifies, on
a limited, case-by case basis, that those
individuals would otherwise be unable
to attend needed training, provide
needed service on the agency’s
governing or advisory board, or on
another of the agency’s formal working
committees.
Changes: For purposes of clarity, we
have modified paragraph (5)(i)(A)(6) of
the definition of lender to specifically
prohibit a lender from soliciting school
employees to serve on a lender’s
advisory board and paying costs related
to this service.
Lender and Guaranty Agency Sponsored
Meals, Refreshments, and Receptions at
Meetings and Conferences
(§§ 682.200(b) and 682.401(e)(2)(iii))
Comment: One commenter
representing a lender objected to our
proposal to allow lenders and guaranty
agencies to continue to sponsor meals,
refreshments, and receptions that are
reasonable in cost for school officials or
employees in connection with meetings
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and conferences. The commenter
believes that permitting these activities
will allow abuses that have received
negative media attention to continue
because there are no defined parameters
provided in the regulations about what
is ‘‘reasonable’’ or what constitutes a
‘‘reception.’’ The commenter
recommended that these activities be
prohibited.
Discussion: The Secretary believes
that sponsorship by a lender or guaranty
agency of meals, refreshments, and
receptions at conferences and other
training meetings that are open to all
attendees at a conference or meeting do
not represent an inducement of the
individual attendees or their schools to
secure loan applications or loan
guarantees for the sponsoring lender or
guarantor. This form of sponsorship is a
form of generalized marketing that is not
prohibited under the law. These
arrangements also assist in reducing the
cost of needed training conferences and
meetings for individual attendees. In
using the term ‘‘reception,’’ the
Secretary does not envision private
parties of lender-selected groups of
conference attendees, or of school or
school-affiliated organization
employees. Instead, the Secretary
expects that the receptions permitted
under the regulations will be general
gatherings that are open to all
conference or meeting attendees, are
held in conjunction with the conference
or meeting, and are generally held at the
conference site. The Secretary believes
this kind of reception provides
attendees with an appropriate
opportunity for information sharing on
the training being conducted.
By ‘‘reasonable cost,’’ the Secretary
anticipates that conference managers
and sponsoring lenders and guaranty
agencies will adhere to the ‘‘prudent
person test’’ under which the cost per
person for the sponsored event does not
exceed the cost that would be incurred
by a prudent person under the
circumstances at the time the decision
was made to incur the cost. The burden
of proof will be on conference managers
and sponsors to show that the costs are
consistent with the normal per person
cost of such events.
The Secretary also notes that she
neglected to specify in § 682.401(e)(2)(v)
that such meals, refreshments, and
receptions sponsored by a guaranty
agency must be ‘‘reasonable in cost,’’
and has added that condition to the
regulations.
Changes: Section 682.401(e)(2)(iv) has
been modified to require that guaranty
agency-sponsored meals, refreshments,
and receptions be ‘‘reasonable in cost.’’
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Lender and Guaranty Agency
Performance of School-Based Functions
as a Contractual Third-Party Servicer,
With Appropriate Compensation, and to
Participating Foreign Schools
(§§ 682.200(b) and 682.401(e)(1)(i)(F))
Comment: Many commenters
representing lenders, lender servicers,
and guaranty agencies objected to the
provision in the proposed regulations
that would prohibit a lender or guaranty
agency from performing functions on
behalf of a school except on a shortterm, non-recurring, emergency basis.
The commenters noted that this
provision represents a change from
longstanding Department policy that
allowed a guaranty agency or lender to
perform functions on behalf of a school
as long as the services were performed
with appropriate compensation. The
commenters also note that regulations
governing third-party servicers in 34
CFR § 668.2 do not include these same
restrictions and permit any individual
or organization to enter into a contract
with a school to administer any aspect
of the school’s Title IV programs. The
commenters indicated implementing
this regulation would force FFEL
Program participants to immediately
cease performing certain activities that
benefit schools and their borrowers.
Several commenters from small schools
claimed that if they could not contract
with their State guaranty agency as a
third-party servicer to administer
certain aspects of the FFEL Program,
they would be forced to procure services
from less well-informed, less reliable,
and more costly third-party servicers.
Some lender and guaranty agency
commenters noted that the limitation on
lenders and guaranty agencies providing
staffing services to schools will result in
the elimination of previously
Department-sanctioned and directed
eligibility determination services
provided to eligible foreign schools at
the school’s request. The commenters
recommended that the Secretary
provide an exception in the regulations
to allow these services to continue.
A national association stated that the
proposed regulations did not explicitly
allow lenders and guaranty agencies to
perform student loan entrance and exit
counseling activities, and expressed
concern that the Department would be
effectively prohibiting lenders, guaranty
agencies, and secondary market lenders
from supporting or participating in
educational outreach and financial
literacy efforts. Another national
organization asked that the regulations
explicitly permit lenders and guaranty
agencies to provide staff training,
computer support, and printing and
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61981
distribution of financial aid-related
information, and to perform other
school functions with appropriate
compensation.
A commenter representing a national
consumer organization and national
student associations recommended that
the Department impose a blanket
prohibition on lenders providing
assistance to schools to perform schoolbased financial aid duties, noting that
many schools had already agreed to this
restriction under voluntary agreements
with state attorney generals. Several
U.S. Senators strongly urged the
Secretary to prohibit all lender or
guaranty agency performance of school
financial aid-related functions, even on
an emergency basis, because these
activities promoted particular lenders
and created a serious loophole in the
regulations.
Discussion: The Secretary
understands these regulations represent
a change from prior Department policy.
As the commenters noted, under the
Department’s prior policy guidance,
lenders and guaranty agencies would
not be considered to be providing an
improper inducement if they performed
or assisted a school with certain Title IV
student aid functions, particularly FFEL
Program loan functions, as long as they
were appropriately compensated for
their services or they performed them
under contract as a school third-party
servicer. Recent investigations have
shown, however, that lenders and
guaranty agencies generally provided
staff or services to schools almost
exclusively to maintain or increase loan
volume from the schools. In some cases,
staff paid by a lender essentially took
over a school’s responsibility for
advising students and parents without
disclosing to the students and parents
that the staff members worked for the
lender, not the school. The Secretary
believes that lender and guaranty
agency staffing for schools has created a
serious conflict of interest for schools in
their critical counseling role with
students and parents, and has
significantly contributed to limiting a
borrower’s choice of lender at some
schools. The limitations imposed by the
new regulations include restrictions on
lender and guaranty agency conduct of
or participation in required in-person,
school-based initial and exit counseling
with FFEL borrowers. It does not,
however, limit a lender’s support of or
participation in a school’s or a guaranty
agency’s student aid and financial
literacy-related outreach activities, as
that is permitted under paragraph
(5)(ii)(B) of the definition of lender in
§ 682.200(b). Similarly, the final
regulations are being modified to clarify
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that a guaranty agency can continue its
student aid and financial literacyrelated outreach activities.
The Secretary agrees that, under the
proposed regulations, a guaranty agency
or lender would be unable to continue
to provide loan eligibility and
certification services for participating
foreign schools at the school’s request.
The Secretary has previously directed
guaranty agencies to provide these
services to ensure that eligible
borrowers can successfully secure FFEL
loans to attend certain eligible foreign
schools. The Secretary did not intend to
interfere with this activity and has
modified the regulations accordingly.
The Secretary disagrees with the
suggestion that we define all forms of
lender or guaranty agency staffing to
perform school-based student loan
functions as an improper inducement.
The Secretary believes that these
services should be allowed in limited
situations as described in the
regulations.
Changes: We have modified the
definition of lender in § 682.200(b) and
have modified § 682.401(e) to allow
lenders and guaranty agencies to
perform, as a Secretary-delegated
function, eligibility and loan
certification functions if requested by a
participating foreign school. We have
modified § 682.200 to exclude inperson, school-required initial and exit
counseling from those student aid and
financial-literacy related outreach
activities that a lender can participate in
and support. Section 682.401(e)(2) of
the regulations has also been modified
to clarify that a guaranty agency can
continue its student aid and financial
literacy-related outreach activities with
schools, students, and parents,
excluding in-person, school-required
initial and exit counseling.
Services to Schools and Students Under
Other State or Federal Education
Programs or by a State Agency FFEL
Lender (§§ 682.200(b) and 682.401(e))
Comment: One commenter from a
non-profit agency that serves as a
guaranty agency and lender in the FFEL
Program, and also participates in and
administers other Federal and State
education programs, asked the Secretary
to clearly state that guaranty agencies
and lenders are not prohibited from
continuing to meet their obligations
under other Federal and State education
laws as long as the activities under
those programs are not tied to
expectations regarding loan applications
or loan volume. The commenter stated
that many of these other Federal and
State programs encourage or direct
agencies or lenders to partner with
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students and schools. Another
commenter from an agency that serves
as a State lender expressed concern that
the proposed regulations would
adversely impact the agency’s ability to
provide the full array of services it is
mandated to carry out under State law.
The commenter believes that the agency
will no longer be able to develop and
produce publications that promote
higher education in the State and
provide financial literacy training or to
be actively engaged with the State
university in early outreach and
awareness programs. The commenter
predicts the regulations will have a
chilling effect on school participation in
State grant and loan programs by
prohibiting the inclusion of State grants
and loans in eligible students’ financial
aid packages. The commenter believes
the rationale for the new regulations is
not applicable to a State agency lender
that is controlled by the State and
governed by State ethics laws. The
commenter asked that the regulations be
modified to recognize differences
between State programs that are funded
and delivered within a branch of State
government and other programs.
Discussion: The Secretary agrees with
the first commenter. The Secretary is
aware that some State agencies and
higher education commissions act as
guaranty agencies and secondary
markets and also administer other
Federal and State education programs
that are not related to FFEL Program
loans. Some of the other programs in
which these agencies are involved
include State grant, scholarship and
loan forgiveness programs and the
Federal GEAR–UP and Talent Search
Programs. The Secretary strongly
supports the work of these agencies in
administering these other Federal and
State programs and clarifies that such an
agency may continue to meets its
obligations under other Federal and
State education laws provided the
agency does not use its role in these
programs to secure loan applications or
loan volume for a lender or guaranty
agency.
In response to the other commenter,
the Secretary reiterates that section
435(d)(5) of the HEA governing
prohibited inducements by lenders does
not make any distinction between
various types of FFEL lenders. Therefore
we are unable to provide for the
distinctions requested by the
commenter in these regulations. The
regulatory restrictions on improper
inducements apply equally to for-profit
and State-designated FFEL lenders. The
Secretary notes, however, that the
provisions in paragraph (5)(ii)(B) of the
definition of lender in § 682.200(b)
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provide that a lender’s support of and
participation in a school’s student aid
and financial literacy-related outreach
activities are permissible, as long as the
name of the entity that developed and
paid for the materials is provided to the
participants and the lender does not
promote its student loan or other
products.
Changes: None.
Definition of ‘‘Emergency Basis’’ for
Lender and Guaranty Agency ShortTerm, Non-Recurring, Emergency
Staffing Services to FFEL Schools
(§§ 682.200(b) and 682.401(e)(3))
Comment: In response to the
Secretary’s specific solicitation of
comments on whether an emergency
should be limited to State- or Federallydeclared national or natural disasters,
some commenters agreed with this
limitation. One commenter indicated
that the emergency should be limited to
a declared natural disaster because that
was clearly a circumstance outside the
school’s control. The commenter
believes that a school should be
prepared to deal with worker
absenteeism and seasonal application
volume. Many other commenters
believe that there may be more localized
disasters creating emergencies for a
specific school (for instance, a building
on campus may burn or hazardous
materials may be discovered, resulting
in the closure of the financial aid office)
than those that are declared by a state
or federal official. The commenters also
stated that an office or campus might be
suddenly limited by illness, death,
accidents, sudden employment changes,
system conversions or technical failures,
and other unforeseen circumstances that
would result in a potential breakdown
of financial aid services to students and
their parents. The commenters
recommended that broader, nonrecurring unforeseen conditions or
events be encompassed by an
emergency, either in the regulations or
in the preamble.
Discussion: The Secretary thanks the
commenters for their suggestions. The
Secretary agrees that defining
emergency basis to include only a
Federally-declared national disaster or a
State- or Federally-declared natural
disaster may not address more localized
disasters or emergencies that may affect
a specific school and interrupt the flow
of FFEL loan services to students and
parents on that campus. The Secretary
does not agree, however, that an
emergency should include staff
absenteeism or employment changes,
fluctuations in seasonal loan volume,
planned systems conversions, or other
similar circumstances. The Secretary
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expects schools to be ready to handle
such circumstances as part of being
administratively capable of participating
in the Federal student financial aid
programs.
Change: Paragraph (b)(5)(iii) of the
definition of lender in §§ 682.200 and
the provisions in § 682.401(e)(3) have
been modified to include a definition of
emergency basis. For the purpose of a
lender or guaranty agency providing
short-term, non-recurring emergency
staffing services to a school, this term
means a State-or Federally-declared
natural disaster, a Federally-declared
national disaster, and other localized
disasters and emergencies identified by
the Secretary.
Definition of ‘‘Other Benefits’’ for
Purposes of Prohibited Points,
Premiums, Payments, and Other
Inducements to Any School or Other
Party (§§ 682.200(b) and
682.401(e)(3)(iii))
Comment: Several commenters
objected to the proposal to define ‘‘other
benefits’’ to include as an improper
inducement ‘‘preferential rates for or
access to the lender’s other financial
products.’’ The commenters claim that
this will deter lenders from providing
competitive rates and fees to borrowers
on private education loans. The
commenters note that under the
preferred lender list provisions in
§ 682.212(h) of the proposed
regulations, schools are not prohibited
from negotiating with lenders to secure
the best borrower benefits on FFEL
loans in identifying lenders for the
school’s preferred lender list. The
commenters believe that a school
should also be able to negotiate for the
most beneficial private education loan
benefits for its students from a lender
that offers both private education and
FFEL loans without the lender risking
sanctions by the Department.
Discussion: The Secretary disagrees
with the commenters. In many cases, a
lender’s placement on a school’s FFEL
preferred lender list or its promotion as
the school’s recommended FFEL lender
was based on an agreement to provide
the school access to the lender’s private
education loan program or to provide
more beneficial loan terms on those
private education loans. A lender who
provides private education loans to a
school’s students at competitive rates
may do so as long as the lender does not
offer or provide those benefits in
exchange for FFEL loan applications,
FFEL application referrals, a specified
volume or dollar amount of FFEL loans,
or placement on the school’s list of
recommended or suggested lenders.
Changes: None.
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Benefits Based on Participation in a
Guaranty Agency’s Program
(§ 682.401(e)(1)(i)(B), 682.401(e)(1)(ii),
and 682.401(e)(1)(iii))
Comment: Some guaranty agency
commenters expressed concern about
the language in § 682.401(e)(1)(ii),
which prohibits a guaranty agency from
assessing additional costs or denying
benefits to schools and lenders based on
the school’s or lender’s decision not to
participate in the agency’s loan guaranty
program or failure to provide a specified
volume of FFEL Program loans to the
agency, or a school’s failure to place a
lender that uses the agency’s loan
guarantee on the school’s preferred
lender list. The commenters believe this
provision was intended to align with the
requirements of § 682.401(e)(1)(i)(B),
which prohibit a guaranty agency from
making payments to a school based on
the school’s voluntary or coerced
agreement to participate in the agency’s
program. The commenters believe,
however, that the requirements of
proposed § 682.401(e)(1)(ii) are overly
broad and will prevent a guaranty
agency from limiting its services to
FFEL Program participants. The
commenters stated that the regulations
appear to require a guaranty agency to
provide benefits, products, and services
to all schools and lenders even if they
do not participate in the agency’s loan
guaranty program. The commenters also
asked the Secretary to clarify in the
preamble to the regulations that
§ 682.401(e)(1)(iii) does not prohibit the
continuation of cooperative
arrangements between guaranty
agencies, such as the Common Manual,
Mapping Your Future, and the Common
Review Initiative that create economies
of scale or greater efficiencies for
schools or lenders with which those
guarantors participate.
Discussion: The commenters are
correct that the requirements of
§ 682.401(e)(1)(i)(B) and 682.401(e)(1)(ii)
were intended to complement each
other. Section 682.401(e)(1)(i)(B) and
682.401(e)(1)(iii), addresses prohibited
incentive payments by guaranty
agencies to schools and lenders to
secure loan volume. Section
682.401(e)(1)(ii) addresses the practice
in which guaranty agencies denied
schools and lenders benefits or assessed
schools and lenders additional costs if
they failed, among other things, to
participate in the agency’s program or
provide a specified volume of loan
applications or loan volume. The
Department has become increasingly
aware of these types of activities over
the last several years, and the Secretary
believes that if these activities were
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61983
undertaken by a guaranty agency to
secure loan volume, the activities would
properly be considered a prohibited
inducement. In one case, a guaranty
agency that had previously provided
certain funds to support student aid
administration to all schools in its State,
including non-FFEL participating
schools, announced that it would stop
paying those funds to schools that did
not agree to participate in the agency’s
FFEL loan guaranty program. In another
instance, a guaranty agency was
directed to change its policy and charge
costs related to the administration of a
State program to those schools that did
not participate with the guaranty agency
and generate loan volume for that
agency after previously not charging
costs to any schools. In another case,
scholarship funds from the guaranty
agency’s Operating Fund were to be
provided only to schools that
participated in the agency’s FFEL
Program and provided a certain FFEL
loan volume to the guaranty agency.
Finally, in another situation, a lender
was notified by a guaranty agency that
certain costs for guaranty agencyprovided services to the agency’s
lenders would be based on the lender’s
success or failure in delivering a certain
volume of loan guarantees to the
guaranty agency. The Secretary believes
that under certain circumstances, the
denial of benefits or the assessment of
additional costs based on participation
in a guaranty agency’s program, or loan
volume provided to the agency, could
represent a prohibited inducement. The
Secretary believes that this provision
accurately reflects the scope of possible
guaranty agency activities that should
be viewed as improper inducements.
The Secretary clarifies that
§ 682.401(e)(1)(iii) does not require
guaranty agencies to discontinue the
cited cooperative arrangements they
have undertaken with each other, some
with the express approval of the
Secretary. Other cooperative activities
that the guaranty agencies wish to
undertake to achieve economies of scale
or that they believe will generate cost
efficiencies should be discussed with
the Department before being
undertaken.
Changes: None.
Prohibited Inducements and Lender
Claim Payments (§ 682.406)
Comment: Several lender, lender
servicer, and guaranty agency
commenters indicated that proposed
§ 682.406(d), which would prohibit a
guaranty agency from paying a lender’s
claim or receiving Federal reinsurance
on a loan for which a lender offered or
provided an improper inducement,
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appeared to impose a duty on the
guarantor to determine whether such
improper activity took place as part of
normal claim review and processing
prior to claim payment. The
commenters agree that if there was proof
of this type of violation, the claim
should not be honored, but believe the
regulation, as proposed, would be
unmanageable. The commenters believe
that if a guarantor took such action, it
would effectively be denying the lender
payment of Federal benefits without
procedural due process protections that
would allow the lender to show that the
challenged activity did not occur or was
permissible. The commenters
recommended that the regulations be
revised to provide that the guaranty
agency should deny claim payment only
when it was notified by the Secretary of
the lender’s violation of the prohibited
inducement provisions and of the
population of affected loans.
Discussion: The Secretary agrees that,
generally, a guaranty agency will not be
expected to deny a claim payment to a
lender unless the Secretary has notified
the guaranty agency that the lender has
provided improper inducements.
However, the Secretary expects guaranty
agencies to include improper
inducements as a subject in their
oversight of lenders and to deny claims
if the agency determines that the lender
has provided improper inducements.
Changes: The regulations in
§ 682.406(d) have been modified to
reflect that a guaranty agency may not
deny a claim payment unless the agency
determines or is notified by the
Secretary that the lender offered or
provided an improper inducement.
Eligible Lender Trustees (ELTs)
(§§ 682.200 and 682.602)
Comment: Several commenters
supported the proposed changes
implementing The Third Higher
Education Extension Act of 2006 (HEA
Extension Act) (Pub. L. 109–292) that:
Prohibit new ELT relationships between
lenders and schools or school-affiliated
organizations; restrict existing ELT
relationships; and define the term
school-affiliated organization.
Discussion: The Secretary appreciates
the commenters’ support.
Changes: None.
Comment: Several commenters stated
that the definition of school-affiliated
organization in § 682.200, in particular
the inclusion of the words ‘‘directly or
indirectly related to a school,’’ was
overly broad and would inappropriately
include organizations that are not part
of the school’s organizational structure
and over which the school has no
control. The commenters urged the
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Secretary to revise the definition to
exclude organizations such as
foundations, membership associations,
and financial institutions.
Discussion: We continue to believe
that many organizations, such as
foundations and alumni and social
organizations, are clearly schoolaffiliated even if the organization is not
under a school’s ownership or control.
The intent of the HEA Extension Act
was to eliminate or significantly restrict
ELT relationships between a lender and
a school or a school-affiliated
organization. The proposed definition of
school-affiliated organization is
consistent with this goal.
Changes: None.
Comment: One commenter stated that
the effective date of the proposed
regulations should be no earlier than
July 1, 2008, the effective date of the
final regulations, rather than the
effective dates in the HEA Extension
Act. The commenter indicated that
holding schools accountable for their
actions retroactive to the effective dates
in the HEA Extension Act, when those
dates were not yet reflected in the FFEL
Program regulations, was unfair.
Discussion: The effective dates in the
HEA Extension Act with respect to ELT
relationships are statutory and the
Secretary does not have the authority to
change those dates.
Changes: None.
Comment: Several commenters
believed the inclusion of the crossreference to § 682.601(a)(3) in
§ 682.602(b)(1) was incorrect and asked
the Secretary to remove it.
Discussion: The commenters are
correct that the cross-reference to
§ 682.601(a)(3) in this section was
included in error.
Changes: Section 682.602(b)(1) has
been revised to remove the crossreference to ‘‘(a)(3).’’
Frequency of Capitalization (§ 682.202)
Comments: All of the commenters
agreed with the Secretary’s proposal to
allow capitalization of unpaid interest
that accrues during an in-school
deferment only at the expiration of the
deferment. Several commenters stated
that this regulation would level the
playing field between the FFEL and
Direct Loan programs. One commenter
requested that the Department consider
establishing a prospective effective date
and a triggering date for deferments
granted on or after July 1, 2008. The
commenter believed that many servicers
and loan holders might have difficulty
implementing the systems changes
necessary to implement the new
capitalization rules in the middle of a
deferment.
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Discussion: The Secretary appreciates
the commenters’ support. The Secretary
does not believe that a prospective
effective date is needed to implement
the capitalization rules. The Secretary
recognizes that systems changes will be
necessary to implement this change in
the capitalization rules, but we believe
that servicers and loan holders have
ample time to make these changes
before the effective date of July 1, 2008.
Changes: None.
Loan Discharge for False Certification as
a Result of Identity Theft (§§ 682.208,
682.211, 682.300, 682.302 and 682.411)
Comment: Many commenters
supported the proposed regulatory
changes to allow a lender to suspend
credit bureau reporting for 120 days and
to grant a 120-day administrative
forbearance to a borrower while
investigating an alleged identity theft
upon receipt of a valid identity theft
report (as defined under the Fair Credit
Reporting Act (15 U.S.C. 1681a)) from a
borrower or notification from a credit
bureau. However, many commenters did
not believe that the proposed changes
provided meaningful relief to the
victims of identity theft or lenders
because the Department did not propose
changes to the requirement that an
individual must obtain a local, State or
Federal judicial determination that
conclusively determines that the
individual who is the named borrower
of the loan was the victim of the
‘‘crime’’ of identity theft. Unless this
requirement is met, a FFEL or Direct
Loan Program loan cannot be discharged
as falsely certified due to the crime of
identity theft. The commenters
suggested that we change the
interpretation of section 437(c) of the
HEA and allow a discharge of a loan
falsely certified due to the crime of
identity theft based on the requirements
contained in the Fair and Accurate
Credit Transactions Act (FACT Act).
Other commenters believed that the
Department is properly interpreting
section 437(c) of the HEA and that the
statutory language authorizing a loan
discharge for a false certification arising
from the crime of identity theft needs to
be changed.
Discussion: During the negotiated
rulemaking process, the Department
carefully considered whether there was
any basis for adopting a different
standard on which to grant a discharge
based on the crime of identity theft but
we determined that current regulations
properly reflect section 437(c) of the
HEA by protecting both victims of the
crime of identity theft and the Federal
fiscal interest. Further, we believe that
the changes to the regulations in
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§§ 682.208 and 682.211 that will allow
for the suspension of credit bureau
reporting and collection activity provide
relief to borrowers while allowing
lenders to comply with the Fair Credit
Reporting Act without violating the
FFEL Program regulations. We wish to
emphasize that the individual who is
the named borrower on a FFEL or Direct
Loan that was falsely certified as a result
of the crime of identity theft is not liable
for a loan that borrower did not execute
or authorize another to execute on the
borrower’s behalf, whether or not the
loan is discharged based on a crime of
identity theft. An individual who can
demonstrate that his or her signature
was forged on a FFEL or Direct Loan
note is relieved of the debt under
common law and State laws against
forgery.
Changes: None.
Comment: One commenter requested
that the Department retroactively apply
the proposed changes to §§ 682.208 and
682.211 that allow for the suspension of
credit bureau reporting and collection
activity to July 1, 2006, the effective
date of the identity theft discharge
authorized by the Higher Education
Reconciliation Act of 2005 (Pub. L. 109–
171). The commenter stated that lenders
may have already ceased credit bureau
reporting and due diligence on loans to
meet FACT Act requirements prior to
the publication of the regulations, and
subsequently determined that the loan
remains enforceable against the
borrower. According to the commenter,
a retroactive application of these
provisions would provide a safe harbor
for such lenders.
Discussion: While we do not believe
retroactive implementation of the
provisions allowing for the suspension
of credit bureau reporting and collection
activity is necessary, we will take into
consideration any due diligence
conflicts created by the different
requirements in the HEA and the FACT
Act in enforcement actions related to
the treatment of borrowers who may
have been victims of the crime of
identity theft.
Changes: None.
Comment: Several commenters
objected to the requirement in the
current regulations in
§ 682.402(e)(3)(v)(C) that a person
claiming a discharge must produce a
judicial determination that conclusively
determines that a FFEL or Direct Loan
was falsely certified due to the crime of
identity theft committed by a specific
individual named in the determination.
These commenters viewed this
requirement as imposing an
unnecessary burden for victims of
identity theft. These commenters urged
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the Department to change the
requirement that discharge relief be
provided only if a judgment or verdict
has been entered because, in their view,
that requirement prevents individuals
who have been victimized by identity
theft from obtaining relief. Other
commenters urged the Department to
adopt the definition of identity theft in
the FACT Act, and conform discharge
relief to the procedures and standards
adopted in that law.
Another commenter noted the
difficulty in pursuing the perpetrator of
the crime in instances in which the
judicial determination does not identify
that individual. The commenter cited a
recently-filed claim based on a suit filed
by the lender against a putative
borrower, who denied executing the
loan documents. The court issued a
decision in which it found that the
putative borrower had not applied for
the loan and was not obligated to repay
it. However, the court further opined
that the putative borrower was the
victim of the crime of identity theft,
committed by unnamed individuals.
The commenter noted that it was unable
to comply with regulatory requirements
to pursue collection action against the
perpetrator if the judicial determination
on which the claim rests does not
identify the perpetrator. Some
commenters suggested that we change
the regulations to permit discharge relief
in instances in which the court does not
find that an identified individual was
the perpetrator of the identity theft.
Discussion: FFEL Program regulations
in §§ 682.206(d), 682.300(b)(2)(vii),
682.402(a)(4), and 682.406(a)(1) and
(a)(10) provide that—with very limited
exceptions—FFEL Program benefits are
payable only if the holder has a legallyenforceable promissory note to evidence
the loan. Because a forged promissory
note is ordinarily not an enforceable
obligation of the putative borrower, a
party holding a forged note cannot claim
FFEL Program benefits on that loan. The
view that the discharge relief option
should be extended to lenders for
legally unenforceable loans ignores the
basic requirement that the lender must
hold a legally-enforceable loan. The
supposition that victims of identity theft
face continued enforcement by lenders
assumes that lenders ignore credible
proof that individuals did not obtain the
debts in dispute. The Department does
not consider that supposition to be wellfounded, and the commenter’s view that
lowering the standards for discharge
relief is needed to relieve victims of the
burden of loans they did not receive is
groundless.
As explained in the preamble to the
interim final regulations issued by the
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61985
Department on August 9, 2006, 71 FR
45666, 45676–45677, long before either
the FACT Act or the identity theft
discharge amendment to the HEA,
common law that applied to all loan
transactions made clear that individuals
who neither executed loan agreements
nor accepted the benefits of the loan
were not liable for the loan. Putative
borrowers therefore faced continued
enforcement action only if the holders
of the loans either disbelieved the
individuals, or disregarded wellestablished law. Statutory relief was not
needed to protect from liability those
individuals who made persuasive
claims that they neither signed the note
nor accepted the loan benefits. Statutory
relief was not appropriate for
individuals who did not persuasively
demonstrate that they had neither
signed the loan agreement nor accepted
benefits of the loan. The regulation rests
on these premises.
The FACT Act addresses different
concerns than does the discharge
provision in these regulations.
Specifically, the FACT Act seeks to
provide protections for borrowers after
the crime of identity theft has already
been perpetrated. More specifically,
although a victim of identity theft is not
liable for the loan, an impersonator
could attempt to obtain more credit
from other lenders in the name of the
victimized individual. Individuals
whose identification credentials have
been used by an impersonator face
substantial difficulty in preventing the
impersonator from continuing to obtain
credit in the name of the individual.
The FACT Act does not direct creditors
to cease attempts to collect loans that
the lenders determined to be
unenforceable under generally
applicable common law, as suggested by
the commenter. Rather, the FACT Act
allows the complaining individual to
alert potential lenders—through the
credit bureaus—to the identity theft,
and requires lenders to investigate
disputes raised by the consumer either
directly with the creditor or through the
credit bureau, to report the results of
that investigation to the bureau in a
timely manner, and to correct, if
necessary, information the lender had
previously furnished to the bureau.
There is no reason for the Department
to adopt in our discharge regulations
FACT Act procedures that are designed
not to determine whether the crime of
identity theft occurred, but to prevent
future thefts and restore a credit history
damaged by recognized past thefts.
Section 682.402(e)(3)(v)(C) of the
FFEL Program regulations requires the
applicant for relief to base the claim on
a judicial decision that ‘‘conclusively
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determines’’ that the crime of identity
theft caused the loan to be made. As
stated in the preamble to the interim
final regulations published on August 9,
2006, determining that a crime has been
committed necessarily requires
discerning the identity of the
perpetrator and determining the state of
mind of that person in the conduct at
issue. (71 FR at 45685) Therefore,
approval of an identity theft discharge
claim must necessarily rest on a judicial
determination that a named individual
committed the crime of identity theft.
(71 FR at 45676)
The comment is well taken that a
judicial ruling specifying that a crime
has been committed by an unnamed
perpetrator makes this objective
impossible. In the case cited by the
commenter, a court concluded that the
putative borrower did not in fact sign,
and did not authorize any other person
to sign, the promissory note. The court
logically concluded that the putative
borrower was not liable for the loan.
However, the court then opined that this
unauthorized signature constituted a
crime of identity theft by an
unidentified individual. This ruling
cannot support a discharge claim
because the ruling in fact did not
conclusively determine that a crime
occurred. To determine that a crime has
been committed, a court must conclude
that the elements of a crime have been
proven—either beyond a reasonable
doubt, in a criminal proceeding, or by
a preponderance of the evidence, in a
civil suit.1 A ruling that an unidentified
individual not only lacked authority to
sign the note, but also did so with the
state of mind required to commit a
crime, is nothing more than speculation.
The regulations require that the judicial
ruling on which the claim rests be one
that conclusively determines that a
crime was committed in order to ensure
that relief is provided to the lender only
where the ruling identifies the
perpetrator so that this individual can
be held accountable and required to
repay. A ruling that an unnamed
individual perpetrated the crime gives
the guarantor or the Department no
basis on which to pursue the individual
responsible for the identity theft.
Changes: The Department has
modified § 682.402(e)(3)(iv)(C) to clarify
that, for purposes of the discharge, a
local, State or Federal judicial
determination is one that conclusively
determines that a FFEL or Direct Loan
was falsely certified due to the crime of
1 The
Department recognized that the elements of
the crime of identity theft might be proven in a civil
proceeding, such as a divorce proceeding, but to a
lesser standard of proof than required for a criminal
conviction.
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identity theft only if the decision
identifies the perpetrator of the crime.
Comment: One commenter suggested
that we change the regulations to
require a lender to cease collection
activity and refund interest and special
allowance payments received on a loan
determined to be unenforceable after the
investigation of an alleged identity theft
even in cases where the individual
named as the borrower did not submit
a valid identity theft report as defined
under the Fair Credit Reporting Act (15
U.S.C. 1681a).
Discussion: If a lender determines that
a loan is unenforceable after the
investigation of an alleged identity theft,
even in cases where the individual
named as the borrower did not submit
a valid identity theft report, a lender is
already required to refund interest and
special allowance payments received on
a loan under § 682.406(a)(1).
Changes: None.
Comment: One commenter
recommended that we modify the
regulations to provide that, if a lender’s
investigation of the borrower’s claim of
a false certification of a loan due to the
crime of identity theft yields evidence
that the loan is enforceable and the
borrower later defaults, the lender must
provide the evidence upon which the
lender relied to determine that the loan
was the legal obligation of the named
borrower.
Discussion: The Department believes
that, in cases where a lender’s
investigation of an alleged identity theft
yields evidence that a loan is
enforceable against the named borrower
who subsequently defaults, a lender is
already required to provide the evidence
used to make that enforceability
determination under § 682.406(a)(3).
This provision requires that a lender
provide an accurate collection history
and an accurate payment history to the
guaranty agency with the default claim
filed on the loan showing that the
lender exercised due diligence in
collecting the loan.
Changes: None.
Preferred Lender Lists (§§ 682.212 and
682.401)
General
Comment: Several commenters
supported the Secretary’s efforts to
ensure the integrity of the student loan
programs and the transparency in the
loan process so that borrowers are
assured of their choice of lender.
Several U.S. Senators commended the
Secretary for including clear and
detailed provisions on prohibited
inducements and preferred lender lists
in the regulations. On the other hand,
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several commenters representing
schools, lenders, guaranty agencies,
student loan servicers, and associations
urged the Secretary to withhold
publication of final regulations
governing preferred lender lists and
prohibited inducements in light of the
possibility that Congress may pass
legislation in these areas. These
commenters believe that, if the
legislation is enacted, the final
regulations might be out of date before
they can become effective and, as a
result, program participants may be
confused.
Discussion: The Secretary takes the
oversight of the Title IV student loan
programs very seriously and continues
to believe, as she did when she began
the negotiated rulemaking process in
2006, that these are urgent issues that
require aggressive action to expedite
reform in advance of any Congressional
action. Recent investigations and reports
show that problems with preferred
lender lists are serious and continuing
and need to be addressed. These
regulations will help end unethical or
questionable practices in the student
loan programs and help maintain trust
and integrity in the process.
The Secretary understands that for
schools that opt to continue to use
preferred lender lists there will be some
additional administrative burden
associated with providing additional
disclosures on the method and criteria
used by the school to select its preferred
lenders, compiling and disclosing
comparative information on the lenders’
borrower benefits, and updating the
preferred lender list. She believes that
the benefits to prospective borrowers in
regulating the use of preferred lender
lists to ensure that borrowers are aware
they have a choice of lender and can
exercise that choice, and that they are
provided with adequate consumer
information to make informed decisions
on a choice of FFEL lender, outweigh
the burden on schools associated with
regulating this process.
The Secretary is committed to
working closely with participants in the
student financial aid programs to
implement the regulations and provide
any clarifying guidance that may be
necessitated by future legislation in
these areas.
Changes: None.
Preferred Lender Lists (§ 682.212)
Use of Preferred Lender Lists
Comment: One commenter
representing a school stated that the use
of preferred lender lists represented the
wave of the future, but stated that
lenders should be required to
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standardize the presentation of details
of their loans to permit comparison of
loans by borrowers and families.
Another school commenter suggested
that all schools should be required to
have a lender list, including schools
participating in the Direct Loan
Program. One commenter representing a
lender recommended that the use of
preferred lender lists be banned because
such lists are the foundation of the
conflicts of interest in the student loan
programs and undermine program
integrity. This commenter stated that
school influence over a student’s choice
of lender limits borrower choice and
competition for more beneficial loan
terms while creating a flow of easy loan
volume for a lender. This commenter
believes that as long as preferred lender
lists exist, lenders will exploit every
regulatory regime that the Department
devises for placement on a school’s list.
Another commenter representing a
lender stated that the Department
should not formally authorize preferred
lender lists in regulations when they are
not authorized in statute and conflict
with the statutory provision supporting
a borrower’s choice of lender.
Discussion: The Secretary continues
to believe that a school’s use of a
preferred lender list that is based on the
school’s unbiased research to identify
the lenders providing the best
combination of services and benefits to
borrowers at that school may help
students and their parents in navigating
the increasingly complex FFEL Program.
There is no statutory prohibition against
the use of such lists, as long as the
school does not use the list to limit the
borrower’s choice of lender.
Many schools began using preferred
lender lists because of their concern
about student loan defaults and the
negative consequences for the borrowers
and the school. Many schools continue
to use preferred lender lists to identify
lenders that provide high-quality
customer service and loan servicing to
prevent delinquency and default. We
also believe that students and parents
increasingly rely upon financial aid
offices for information and assistance in
dealing with the number of FFEL
lenders and the proliferation of
marketing of student loan borrower
benefits. Preferred lender lists and other
consumer information on the student
loan process can play a useful role in
assisting financial aid officers in dealing
with the large volume of requests for
information and assistance, and in
informing borrower choice. As long as
preferred lender lists are properly
researched and constructed in
compliance with the regulations, we
believe such lists can serve as a source
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of unbiased information that facilitates
rather than limits informed borrower
choice.
The Secretary does not agree that
schools participating in the Direct Loan
Program should be required to use
preferred lender lists. A school
participating in the Direct Loan Program
is authorized under the HEA to
participate exclusively in that program
and is therefore not subject to the
requirements of section 432(m) of the
HEA that require a FFEL borrower be
provided with his or her choice of FFEL
lender.
Changes: None.
Number of Preferred Lenders
(§ 682.212(h)(1))
Comment: Several commenters
representing schools and associations
objected to the proposed requirement
that a preferred lender list include at
least three lenders. Some of these
commenters found the required
minimum number of three arbitrary and
capricious. These commenters argued
that this requirement may prevent some
schools with low FFEL volume, or
tribally-controlled or historically black
institutions and other schools with little
choice in lenders for their students,
from using a preferred lender list. One
of these commenters stated that it would
be better to simply establish preferred
lender criteria and ensure that all
lenders selected, regardless of number,
met the established criteria. Another
commenter recommended an exemption
for a school if fewer than 150 borrowers
entered repayment based on the school’s
most recent cohort default rate data. A
few commenters argued that a school
should be given a chance to justify its
use of a list of one or two preferred or
recommended FFEL lender(s). One large
university requested an exemption from
the three-lender requirement based on
the use of an open-bid or similar process
if the school demonstrates that the
arrangement provides the best benefits
for the school’s students. This school
argued that strict adherence to the three
lender requirement should not result in
the school being forced to include
lenders on its list that offer mediocre
benefits.
Commenters representing lenders
stated that a minimum of three lenders
was too few. One of these commenters
stated that, with more than 3,000
lenders in the FFEL Program, three
lenders did not offer adequate choices to
borrowers and suggested that the
Department should require 10 to 12
lenders. The commenter also suggested
that all lenders meeting the school’s
established criteria, which must be
developed and disclosed, should be
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61987
included on the list. Another
commenter recommended that any
institution wishing to provide student
loan information to its students should
be required to provide an annual listing
of all lenders willing to make loans to
the school’s students along with their
loan terms. Another commenter
requested that the regulations specify
that the requirement for a minimum
number of required lenders be applied
to each preferred lender list maintained
by a school because many schools
maintain more than one preferred
lender list (i.e., separate undergraduate,
graduate/professional, medical school,
law school, private loan listings).
Discussion: A school is not required
to develop or use a list of preferred or
recommended lenders. The regulations
establish minimum standards to
preserve borrower choice for those
schools that choose to develop and use
such a list. The Secretary continues to
believe that three, unaffiliated lenders is
the appropriate minimum number of
lenders necessary to preserve borrower
choice. We also encourage schools to
consider including all lenders that meet
the school’s selection criteria on a
preferred lender list. A school that
chooses not to recommend lenders, or
that has not been able to identify more
than one lender to make loans to its
students or parents, is not prohibited
from providing, upon the student’s or
parent’s request, the name of lenders
that have made loans to the school’s
students and parents in the past as long
as a lender has not provided prohibited
inducements to the school to secure
those loans. In providing this
information, the school must make it
clear that it is not endorsing that lender
and that the borrower can choose to use
any FFEL lender that will make loans to
the borrower for attendance at that
school.
Finally, the Secretary believes that it
is sufficiently clear in the regulations
that the requirements for use of a
preferred lender list apply to any such
list a school develops and maintains if
the school uses multiple preferred
lender lists of FFEL lenders.
Changes: None.
Updating Preferred Lender Lists
Comment: A couple of commenters
noted that the proposed regulations did
not include a requirement that a school
update its preferred lender list and the
required disclosure information with
any particular frequency. One of the
commenters recommended that the
regulations specify that a school must
update its list at least annually.
Discussion: The Secretary agrees with
the commenters that the list and its
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accompanying disclosures are only
useful to borrowers if the information is
current and that the regulations should
require updates on a regular basis.
Changes: The regulations in
§ 682.212(h)(2) have been modified to
require that a school must update its
preferred lender list and the
accompanying information at least
annually.
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Lenders Selected by Schools
(§ 682.212(h)(1))
Borrower Benefits Offered
Comment: One commenter
representing a lender noted that the
proposed regulations would not require
that the lenders selected by the school
for its preferred lender list offer the best
loan terms for the borrower and
recommended that this requirement be
explicit in the regulations. Another
commenter representing a school noted
that the regulations allow a school to
negotiate with a lender for the best
benefits for the school’s borrowers, but
expressed concern that the negotiated
benefits will be unfair and inequitable
from a national perspective because the
best benefits will go to borrowers at
large schools with large enrollments.
Discussion: Although the Secretary
anticipates that financial benefits
offered by a lender to the school’s
student and parent borrowers will be a
key factor in a school’s evaluation of
lenders for its preferred lender list, she
does not believe it should be the only
factor that the school can consider. It is
appropriate for a school to consider the
quality of a lender’s customer service in
loan origination and loan servicing, its
effectiveness in providing consumer
information, counseling and debt
management services, and its
delinquency and default prevention
efforts. Schools may face sanctions if
their cohort default rates exceed certain
levels, so a lender’s effectiveness in
working with borrowers to ensure that
loans are repaid may be a legitimate
consideration for some schools. The
Secretary does not intend to dictate the
method or criteria a school may use in
selecting lenders for its list beyond the
regulatory limits. She believes that the
requirement that the school disclose the
method and criteria used for lender
selection will allow students and their
families to evaluate the school’s basis
for recommending a lender and to make
an informed decision as to the
advisability of using one of the school’s
preferred lenders or choosing another
FFEL lender.
The Secretary understands the
commenter’s concern about inequitable
benefits in the FFEL Program. However,
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except with respect to loan origination
fees, the HEA does not specify the
manner in which lenders may offer
lower costs and benefits to students
provided the lenders do not
discriminate on a legally prohibited
basis. Additionally, the manner in
which some State-designated and
affiliated lenders provide borrower
benefits is limited under State law.
Changes: None.
Affiliated Lenders (§ 682.212(h)(1)(ii)
and (h)(3))
Comment: A commenter representing
a lender stated that requiring lenders to
simply certify to a school that they are
not affiliated with other lenders on the
school’s list is meaningless unless there
is a penalty for an incorrect
certification. The commenter
recommended that the regulations
provide for a monetary penalty for a
lender’s misrepresentation of its
affiliations. The same commenter stated
that lenders, in addition to certifying
their affiliations, should be required to
disclose to borrowers whether they sell
their loans. The commenter believes
that this additional disclosure would
more fully inform the borrower’s choice
of lender.
Several commenters representing
lenders, guaranty agencies, and loan
servicers indicated that the definition of
‘‘affiliated lender’’ should not include a
reference to eligible lender trustees. The
commenters argued that a lender’s
actions as an originating lender are
unrelated to its actions as a lender
trustee. They noted that the lender’s
own lending program and the lending
program operated under the trust
agreement are separately administered
and controlled and generally involve
different loan delivery services, pricing
discounts, and borrower benefits. The
commenters believe that the
Department’s goals of encouraging
consumer choice and competition will
be undercut if an originating lender is
considered an affiliate of another
originating lender or party on the basis
of the third-party trust arrangement.
Many commenters representing
schools, school-based associations,
lenders, guaranty agencies, and loan
servicers recommended that ‘‘affiliated
lenders’’ for the purpose of preferred
lender lists be defined as lenders that
are under common ownership and
control. Some of these commenters
noted that this approach would be
consistent with legislation pending in
Congress. Many of these commenters
also expressed concern about the scope
of the Department’s definition of an
affiliated lender. The commenters
wanted assurance that the Department
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would not define the term ‘‘affiliate’’ to
include parties engaged in postdisbursement forward purchase
agreements, loan portfolio sales, postdisbursement loan servicing, and
secondary market activity. A consumer
advocate argued that the definition
should not include relationships that
involve only post-disbursement
servicing or secondary market activity
because this would create a burden on
schools because they could not be
expected to know about or monitor
arrangements like forward purchase
agreements.
Discussion: The Secretary disagrees
that it is necessary or appropriate to
include specific monetary penalties in
the regulations related to a lender’s
certification of its affiliates to schools.
This section of the regulations governs
school, not lender, activities, in the
development of a school’s preferred
lender list. Further, the Secretary has
sufficient existing statutory and
regulatory authority to sanction a lender
for any misrepresentations to the school.
The Secretary agrees with the
commenters that a lender’s function and
responsibilities as a trustee in a thirdparty trustee relationship are separate
and distinct from its function as an
originating lender. We believe,
therefore, that ensuring a borrower’s
choice among lenders will be protected
if ‘‘affiliation’’ for purposes of a
preferred lender list is limited to
affiliates that are under common
ownership and control. The Secretary
also wishes to clarify that the
Department does not interpret the
lender affiliation provision to include
entities that are involved in postdisbursement activities, which a school
has no ability to monitor or control.
Changes: The regulations have been
modified to delete § 682.212(h)(3)(iv)
and the reference to lenders serving as
trustees.
School Solicitations and Lender Status
(§ 682.212(h)(1)(iii))
Comment: Some commenters
representing lenders requested that the
Secretary clarify in the regulations that
a school’s solicitation of an improper
benefit from a lender that is not acted
upon by the lender would not disqualify
the lender for inclusion on the school’s
preferred lender list.
The commenters also requested that
the regulations directly reference the
prohibited inducements listed in
§ 682.200 to prevent a lender from being
publicly accused of an impropriety
when it is no more than an
unsubstantiated accusation or
perception.
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Discussion: This provision of the
regulations governs schools’ actions in
developing and using a preferred lender
list. The focus is on a school’s improper
solicitation of certain benefits and a
school’s acceptance of a lender’s
improper offer and the relationship of
those school actions to the school’s
preferred lender list. As a result, the
Secretary does not believe it is
necessary to include any specific
reference to the prohibited inducement
provisions that govern lender and
guaranty agency activities in this section
of the regulations. The Secretary
reiterates that a lender that does not act
upon a school’s solicitation is not
disqualified from being included on a
school’s preferred lender list and agrees
that this should be more clearly stated
in the regulations.
Changes: Section 682.212(h)(1)(iii)
has been modified to clarify that a
preferred lender list developed for use
by a school must ‘‘not include lenders
that have offered, or have offered in
response to a solicitation by the school’’
financial and other benefits to the
school in exchange for inclusion on the
school’s preferred lender list.
Financial and Other Benefits Offered for
Preferred Lender Status
(§ 682.212(h)(1)(iii))
Comment: One commenter
representing a lender asked that we
clarify the provision that prohibits a
lender from being included on a
school’s preferred lender list if the
lender has offered ‘‘financial or other
benefits’’ to the school in exchange for
placement on the school’s preferred
lender list or loan volume for the lender.
The commenter suggested that we
modify this provision to exempt those
benefits to a school that would be
permitted under paragraph (5)(ii) of the
definition of lender in § 682.200(b) of
the regulations. Another commenter
representing a school-based association
argued that the phrase ‘‘other benefits’’
was vague.
Discussion: The Secretary agrees that
under paragraph (5)(ii) of the definition
of lender in § 682.200(b) of the
regulations, lenders will be permitted to
engage in certain activities that will
provide benefits to a school and its
students without violating the
prohibition on improper inducements.
The Secretary believes, however, that
those activities and benefits, though
permissible, should never be a factor in
a school’s decision to place a lender on
the school’s preferred lender list. We
believe that inserting the exemption
clause recommended by the commenter
into this provision would improperly
suggest that these activities, rather than
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the best borrower benefits, can be a
factor in the school’s selection of its
preferred lenders. We do not agree that
the term ‘‘other benefits’’ is vague. The
definition of this term in the regulations
provides sufficient detail about the
types of benefits that are covered by this
regulation.
Changes: None.
List Requirements (§ 682.212(h)(2))
Method and Criteria (§ 682.212(h)(2)(i))
Comment: Many commenters agreed
with the Secretary’s proposal that
schools electing to use a preferred
lender list be required to disclose the
method and criteria used to select the
lenders on the list. The commenters
believe that this information will result
in a transparent process that prospective
borrowers can trust and provide them
with the necessary information to make
an informed decision about which
lender to use.
Discussion: The Secretary thanks the
commenters for their support of the
requirement that schools participating
in the FFEL Program disclose the
method and criteria for developing their
preferred lender lists.
Changes: None.
Required Comparative Information
(§ 682.212(h)(2)(ii))
Comment: Several commenters
objected to the requirement that a
school provide comparative information
about the loans offered by lenders on
the preferred lender list on the grounds
that it would be too administratively
burdensome, particularly if it included
information on private education loans.
Some commenters expressed concern
that the requirements would be so
burdensome and fraught with
controversy that schools would stop
providing such lists, which they believe
are useful for borrowers. An association
representing financial aid
administrators expressed appreciation
for the Department’s plan to develop a
model format to help schools collect
information from lenders to help
develop the school’s lender list. They
suggested that lenders be required to
disclose the percentage of borrowers
who actually receive lender-provided
borrower benefits. One school
commenter stated that the Secretary
should develop and endorse tools to
help institutions compare and evaluate
education loan programs. Another
school commenter recommended that
the Secretary establish a clearinghouse
of information on all lenders and their
loan offerings. One commenter
recommended that the school only be
required to maintain lender contact
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information to enable borrowers to
contact lenders directly for information.
Another commenter stated that the
regulations lacked specifics about what
information must be provided, how it
was to be made available, and whether
it was to be provided to all applicants
for admission, whether accepted or not,
and recommended that the requirement
be deleted or limited to a specific
number of national or competitive
lenders.
Discussion: The Secretary thanks
those commenters who expressed
support for the Secretary’s plans to
develop a suggested model format for
schools to use to collect and distribute
required comparative lender benefit
information. She believes that the
requirement that schools choosing to
develop and maintain preferred lender
lists provide comparative lender
information coupled with the
requirement that a school disclose its
method and criteria for lender selection
is the only way to restore trust and
integrity to the process and to retain the
use of preferred lender lists in the FFEL
Program. If adopted by all schools using
preferred lender lists, the model format
will provide a standardized format for
collecting and presenting lender
information. The form will be subject to
public comment under the Paperwork
Reduction Act of 1995, and the
Secretary will invite comments on the
proposed contents, format, and use of
the form as part of that public comment
period.
Because schools are able to negotiate
with lenders for the best loan terms for
their students, and FFEL lenders are free
to offer different benefits by school, and
even by program of study, the Secretary
believes it would be infeasible for the
Department to develop the kind of
clearinghouse one commenter
suggested.
Changes: None.
Same Borrower Benefits for All
Borrowers at the School
(§ 682.212(h)(2)(iii))
Comment: Many commenters
representing schools, school
associations, lenders and State
secondary markets, and guaranty
agencies strongly recommended that the
Secretary reconsider the proposed
requirement that a school ensure than
any lender included on its preferred
lender list offer the same benefits to all
borrowers at the school. Many of the
commenters stated that benefit programs
are often tailored to different groups of
students in particular programs of study
with different debt levels and believe
that the flexibility to offer differing
program benefits to assist borrowers in
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managing debt levels should be
preserved. Some of these commenters
believe that this requirement conflicts
with a lender’s statutory authority to
offer reduced interest rates and fees.
They also believe that this provision
goes beyond the statutory scope of the
non-discrimination provisions in
sections 421(a)(2) and 438(c) of the
HEA. Several commenters representing
guaranty agencies and State-designated
and State-affiliated lenders, some using
tax exempt financing, noted that they
were restricted by law to providing
benefits only to residents of the States
they serve. These commenters believe
that the implementation of a blanket
requirement would result in increased
costs to borrowers. The commenters
requested that the Secretary consider, at
a minimum, exempting non-profit,
State-affiliated lenders from this
requirement.
Discussion: The Secretary disagrees
that the proposed requirement exceeds
her statutory authority. She appreciates,
however, that the unintended
consequence of such a requirement
could be a loss of borrower benefits for
some borrowers. She agrees that this
result would be inconsistent with
allowing a school using a preferred
lender list to negotiate with lenders to
ensure the best borrower benefits for its
students. The Secretary expects that a
lender making loans at a school for
which it provides different benefits by
program, debt level, State restriction,
etc., will provide this information to the
school for the school’s use in providing
comparative information to borrowers.
Changes: The regulations have been
modified to remove paragraph (iii) from
§ 682.212(h)(2).
School Loan Certification and
Unnecessary Delays
(§§ 682.212(h)(2)(vi) and 682.603(f))
Comment: Commenters strongly
supported the requirement that a
borrower’s choice of lender not be
effectively denied by a school’s delay in
completing the borrower’s loan
eligibility certification. One commenter
representing a lender requested that the
Secretary clarify the meaning of
unnecessary delay by specifying that a
refusal to process, or an intentional
delay in processing, a certification
because a lender does not participate in
the electronic processing system that the
school uses is impermissible. A school
commenter asked that the regulations
provide schools some flexibility without
viewing it as a delay. The commenter
asked the Secretary to recognize that a
school’s certification processing times
may differ if the borrower chooses a
lender that does not participate in the
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school’s electronic processes without
the school being considered to have
purposely impeded a borrower’s choice
of lender.
Discussion: First, we believe it is
necessary to clarify that the
requirements of revised § 682.603(f)
apply to all FFEL participating schools
even if the school does not use a
preferred lender list. The HEA provides
for a borrower’s choice of FFEL lender.
A school cannot abridge that choice
through its administrative processes or
its designation of preferred lenders and
guaranty agencies.
Second, a school may not decline to
provide a loan certification, or
significantly delay a loan certification,
because the lender does not use the
electronic process or platform the
school uses. The Secretary understands
however, that, under those
circumstances, a school may have to
complete a manual certification that
may require more processing time than
would an electronic certification.
However, the borrower’s request must
be honored by the school as
expeditiously as possible without
imposing unnecessary administrative
hurdles on the borrower or the lender.
Schools are reminded that their
administrative practices in loan
certification are subject to review and
audit. The Secretary encourages schools
and lenders to work together on behalf
of borrowers to expand their electronic
capabilities and platforms to maximize
borrower choice and minimize loan
certification processing times. If a
school is aware that the lender the
borrower has selected has elected not to
make loans to the school’s students in
the past, the school is free to advise the
borrower of that fact and encourage the
borrower to confirm with the lender
whether it will make a loan to the
borrower so that the borrower will not
be delayed in securing loan funds.
Changes: None.
Executive Order 12866
Regulatory Impact Analysis
Under Executive Order 12866, the
Secretary must determine whether the
regulatory action is ‘‘significant’’ and
therefore subject to the requirements of
the Executive Order and subject to
review by OMB. Section 3(f) of
Executive Order 12866 defines a
‘‘significant regulatory action’’ as an
action likely to result in a rule that may
(1) have an annual effect on the
economy of $100 million or more, or
adversely affect a sector of the economy,
productivity, competition, jobs, the
environment, public health or safety, or
State, local or tribal governments or
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communities in a material way (also
referred to as an ‘‘economically
significant’’ rule); (2) create serious
inconsistency or otherwise interfere
with an action taken or planned by
another agency; (3) materially alter the
budgetary impacts of entitlement grants,
user fees, or loan programs or the rights
and obligations of recipients thereof; or
(4) raise novel legal or policy issues
arising out of legal mandates, the
President’s priorities, or the principles
set forth in the Executive order.
Pursuant to the terms of the Executive
order, it has been determined this final
regulatory action will have an annual
effect on the economy of more than
$100 million. Therefore, this action is
‘‘economically significant’’ and subject
to OMB review under section 3(f)(1) of
Executive Order 12866. In accordance
with the Executive order, the Secretary
has assessed the potential costs and
benefits of this regulatory action and has
determined that the benefits justify the
costs. (Absent the provisions required to
implement the CCRAA, these
regulations would not be considered
‘‘economically significant.’’)
Need for Federal Regulatory Action
These regulations address a broad
range of issues affecting students,
borrowers, schools, lenders, guaranty
agencies, secondary markets and thirdparty servicers participating in the
FFEL, Direct Loan, and Perkins Loan
programs. Prior to the start of negotiated
rulemaking, through a notice in the
Federal Register and four regional
hearings, the Department solicited
testimony and written comments from
interested parties to identify those areas
of the Title IV regulations that they felt
needed to be revised. Areas identified
during this process that are addressed
by these final regulations include:
• Duplication of effort for loan
holders and borrowers in the deferment
granting process. The final regulations
allow Title IV loan holders to grant a
deferment under a simplified process.
• Difficulty experienced by members
of the armed forces when applying for
a Title IV loan deferment. The final
regulations allow a borrower’s
representative to apply for an armed
forces or military service deferment on
behalf of the borrower.
• Confusion regarding the eligibility
requirements that a Title IV loan
borrower must meet to qualify for a total
and permanent disability loan
discharge. The final regulations clarify
these requirements.
• Lack of entrance and exit
counseling for graduate and professional
PLUS Loan borrowers. The final
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regulations require entrance counseling
and modified exit counseling.
• Costs associated with capitalization
on Federal Consolidation Loans for
borrowers who consolidated while in an
in-school status. The final regulations
limit the frequency of capitalization on
such loans.
Based on its experience in
administering the HEA, Title IV loan
programs, staff with the Department also
identified several issues for discussion
and negotiation, including:
• Risk to the Federal fiscal interest
associated with the total and permanent
disability discharge on a Title IV loan.
The final regulations require a
prospective three-year conditional
discharge so that the applicant’s
condition can be monitored before the
borrower receives a Federal benefit.
• Enforcement issues and risk to the
Federal fiscal interest associated with
electronically-signed MPNs that have
been assigned to the Department. The
final regulations require loan holders to
maintain a certification regarding the
creation and maintenance of any
electronically-signed promissory notes
and require loan holders to provide
disbursement records should the
Secretary need the records to enforce an
assigned Title IV loan.
• Excessive collection costs charged
to defaulted Perkins Loan borrowers.
The final regulations cap collection
costs in the Perkins Loan Program.
• Unreasonable risk of loss to the
United States associated with the more
than $400 million in uncollected
Perkins Loans that have been in default
for a significant number of years. The
final regulations provide for mandatory
assignment of older, defaulted Perkins
loans at the request of the Secretary.
• Program integrity issues associated
with prohibited incentive payments and
other inducements by lenders and
guaranty agencies. The final regulations
explicitly identify prohibited
inducements and allowable activities.
• Abuse associated with the use of
lists of preferred or recommended
lenders. The final regulations ensure
such lists are a source of useful,
unbiased consumer information that can
assist students and their parents in
choosing a FFEL lender.
Lastly, regulations were required to
implement The HEA Extension Act and
the CCRAA.
Regulatory Alternatives Considered
A broad range of alternatives to the
regulations was considered as part of
the negotiated rulemaking process.
These alternatives were reviewed in
detail in the preamble to the NPRM
under the Reasons sections
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accompanying the discussion of each
proposed regulatory provision. To the
extent they were addressed in response
to comments received on the NPRM,
alternatives are also considered
elsewhere in the preamble to these final
regulations under the Discussion
sections related to each provision. No
alternatives were considered for the
provisions related to the
implementation of the CCRAA, as these
were limited to areas where the statute
set out explicit parameters that are not
subject to regulatory discretion.
Benefits
As discussed in more detail in the
preamble to the NPRM, many of the
regulations not related to the CCRAA
codify existing sub-regulatory guidance
or make relatively minor changes
intended to establish consistent
definitions or streamline program
operations across the three Federal
student loan programs. The Department
believes the additional clarity and
enhanced efficiency resulting from these
changes represent benefits with little or
no countervailing costs or additional
burden.
Benefits provided in these nonCCRAA regulations include: the
clarification of rules on preferred lender
lists and prohibited inducements;
simplification of the process for granting
deferments; changes to the process of
granting loan discharges that reduce
burden for loan holders, and protection
of borrowers from unnecessary
collection activities. Other changes
include simplification of the deferment
application process; limits on the
frequency with which FFEL lenders can
capitalize interest on Consolidation
Loans; limits on the amount of
collection costs charged to defaulted
Perkins Loan borrowers; and the
mandatory assignment to the
Department of longstanding defaulted
Perkins Loans with limited recent
collection activity.
Of the proposed provisions not
related to the CCRAA, only the
mandatory assignment of defaulted
Perkins Loans has a substantial
economic impact, although the singleyear impact is less than the $100 million
threshold. Two commenters questioned
the assertion that the economic impact
of this provision is below the threshold,
noting ‘‘the Department believes that
there are $400 million in Perkins Loans
that have been in default more than five
years. Although the proposed regulation
would impose mandatory assignment on
loans in default more than seven years,
not five, it seems clear that the $100
million threshold will be breached.’’
The $400 million figure cited by the
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commenters was included in the NPRM
to give a sense of the scale of the overall
portfolio of defaulted Perkins Loans. As
noted elsewhere in the NPRM, the
Department estimated the amount of
outstanding loans currently subject to
the proposed provision, those in default
for at least seven years and for which
the outstanding balance has not
decreased in at least 12 months, at $23
million, substantially below the $100
million threshold. 72 FR 32429.
Department estimates for subsequent
years indicate this amount would grow
by approximately $1 million annually
under current regulations, again well
below the threshold.
Many of the regulatory provisions
related to the implementation of the
CCRAA result in significantly lower
Federal costs through a reduction in net
payments to lenders and guaranty
agencies participating in the FFEL
Program. The Department estimates that
these provisions will reduce Federal
costs by $23.3 billion over fiscal years
2007–2012. Student lenders compete
vigorously for loan volume by offering
borrowers reduced interest rates and
fees while at the same time earning rates
of return significantly above the
consumer lending industry average. The
CCRAA-related changes in these
regulations may lead some lenders to
reconfigure their marketing, servicing,
and profit expectations to accommodate
lower Federal subsidies. The
Department’s preliminary analysis
indicates both large and small lenders
will still be able to structure their
operations to generate a reasonable rate
of return.
The CCRAA reduced special
allowance payments for loans first
disbursed on or after October 1, 2007
and established different rates for
eligible not-for-profit lenders and other
lenders. The Department estimates these
changes will reduce Federal costs by
$14.7 billion over 2007–2012. Over this
period, the Department estimates
lenders will originate 83.7 million loans
for a total of $625.6 billion. In general,
the Department does not collect data on
the for-profit status of participating
lenders. Under current law, not-forprofit lenders qualify for a special
allowance differential for loans financed
through tax-exempt securities. The
Department assumes the 39 lenders
qualifying for tax-exempt special
allowance reflect the universe of not-forprofit lenders in the FFEL program. The
total outstanding portfolio for these
lenders at the end of 2006 was $40
billion, or 12.41 percent of the total
outstanding portfolio of $325 billion.
This rate has been relatively constant
over time and across loan types; it is
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assumed to remain stable throughout
the forecasted period. Recent analysis
by Fitch Ratings, An Education in
Student Lending, reports the student
loan yield for three large lenders,
representing 50 percent of the market in
2006, as between 7.16 percent and 7.99
percent, with a net student loan spread
between 1.64 percent and 1.84 percent.
This is significantly above the
comparable spread for consumer loans.
The reduced special allowance
payments under the CCRAA will reduce
these yields but are not anticipated to
have a significant adverse effect on large
or small lenders.
The CCRAA reduced the rate guaranty
agencies may retain on most default
collections from 23 percent to 16
percent on collections after October 1,
2007. The Department estimates this
change will reduce Federal costs by $2.2
billion over 2007–2012, half of which is
at the time of enactment as adjustments
to loans currently outstanding. Guaranty
agencies use different tools to collect
defaulted loans; each approach has its
own retention rate. The three main rates
are: The new 16 percent rate reflected in
this regulation for regular default
collections; 10 percent on specialized
collections, such as the pay-off of
defaulted balances through the
origination of a new consolidation loan;
and 0 percent on loans collected
through the offset of tax returns by the
Internal Revenue Service and similar
activities. The collection categories
affected by the CCRAA represent less
than a quarter of default collections by
guaranty agencies. For 2008, the
Department projects it will retain 94.82
percent of all default collections made
by guaranty agencies, an increase from
92.17 percent in 2007.
The CCRAA decreases account
maintenance fees paid to guaranty
agencies from 0.10 percent to 0.06
percent of original principal balance
outstanding on which guarantees were
issued, effective October 1, 2007. The
Department estimates that this change
will reduce Federal costs by $2.6 billion
over 2007–2012, $1 billion of which is
at the time of enactment as adjustments
to loans currently outstanding.
The CCRAA eliminated, effective
October 1, 2007, the ‘‘exceptional
performer’’ designation under which
lenders and loan servicers qualified for
higher than standard insurance against
loan default. The Department estimates
this change, which applies to any
invoice the Department receives after
October 1, 2007, will reduce Federal
costs by $1.2 billion over 2007–2012. In
2007, 90 percent of loans were serviced
by a servicer receiving the higher
insurance rate. As with the other
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changes reducing payments to lenders,
the Department expects some lenders
may reconfigure their marketing,
servicing, and profit expectations to
accommodate lower Federal subsidies.
The CCRAA increased the loan fee a
lender must pay to the Secretary from
0.50 to 1.0 percent of the principal
amount of the loan for loans first
disbursed on or after October 1, 2007.
The Department estimates this change
will reduce Federal costs by $2.6 billion
over 2007–2012. The fee is payable on
all new loan originations except PLUS
loans originated through the auction
mechanism created by the CCRAA.
Student lenders compete vigorously for
loan volume by offering borrowers
reduced interest rates and fees while at
the same time earning rates of return
significantly above the consumer
lending industry average. The increased
fee, whether alone or in tandem with
other changes in the CCRAA, may lead
some lenders to reconfigure their
marketing, servicing, and profit
expectations to accommodate lower
Federal subsidies. The Department’s
preliminary analysis indicates both
large and small lenders will still be able
to structure their operations to generate
a reasonable rate of return.
Costs
Because entities affected by these
regulations already participate in the
Title IV, HEA programs, these lenders,
guaranty agencies, and schools must
already have systems and procedures in
place to meet program eligibility
requirements. The non-CCRAA
regulations in this package generally
would require discrete changes in
specific parameters associated with
existing guidance, such as the provision
of entrance counseling, the retention of
records, or the submission of data to
NSLDS, rather than wholly new
requirements. Accordingly, entities
wishing to continue to participate in the
student aid programs have already
absorbed most of the administrative
costs related to implementing these
regulations. Marginal costs over this
baseline are primarily related to onetime system changes, which in some
cases could be significant. In assessing
the potential impact of the proposed
non-CCRAA regulations, the
Department recognizes that certain
provisions, primarily those requiring the
assignment of Perkins Loans and
entrance counseling for graduate and
professional PLUS Loan borrowers, will
result in additional workload for staff at
some institutions of higher education.
(This additional workload is discussed
in more detail under the Paperwork
Reduction Act of 1995 section of the
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NPRM.) Additional workload would
normally be expected to result in
estimated costs associated with either
the hiring of additional employees or
opportunity costs related to the
reassignment of existing staff from other
activities. As noted in the NPRM,
however, in this case, these costs would
be offset by other provisions in the
regulations, primarily those involving
changes to the maximum length of loan
period, which result in workload
reductions that greatly outweigh the
estimated additional burden.
In weighing the costs and benefits of
these regulations, the Department
considered a range of possible
outcomes, many of which were raised
during the negotiated rulemaking
discussions. (The following summarizes
these considerations for a number of
provisions; a more complete discussion
for all provisions is available in the
Reasons sections of the NPRM.) For
prohibited inducements, for example,
several negotiators expressed concern
that the proposed regulations might
have a negative impact on the numerous
business arrangements between schools
and financial institutions or reduce
philanthropic giving to institutions of
higher education; others suggested the
regulations could have a ‘‘chilling
effect’’ on school and lender
relationships. Conversely, other
negotiators expressed the view that
eliminating improper inducements
would end the practice of schools
actively ‘‘steering’’ borrowers to
particular lenders and limit the
appearance of ‘‘redlining’’ by lenders
targeting benefits on certain classes of
borrowers, greatly enhancing the
credibility of the loan process.
On balance, the Department believes
that these regulations adequately
implement the statutory requirements in
the HEA’s prohibited inducement
provisions and does not believe it will
affect unrelated contracts or agreements
between postsecondary institutions and
financial institutions or general
philanthropic giving by financial
institutions. Some negotiators believed
that borrowers are being inappropriately
steered to various lenders through the
use of inducements provided by lenders
to schools and that these activities, if
left unchecked, deny borrowers their
choice of lender and undermine the
credibility of the FFEL Program. The
Secretary, through these regulations, is
enhancing the borrower’s choice of
lender and providing for the disclosure
of appropriate information.
In the area of preferred lender lists,
some negotiators questioned the need to
regulate in this area, fearing that the
provisions would be administratively
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burdensome and could result in schools
discontinuing the use of such lists. The
non-Federal negotiators expressed
concern that if schools discontinued
using a preferred lender list, students
would be subject to increased direct
marketing from student loan lenders,
which they viewed as
counterproductive to the goal of
educating students and parents about
the student loan process. At the same
time, some raised the possibility that
school workload would increase in the
absence of preferred lender lists, as
students and parents would seek more
information directly from the school
about choosing a lender. Non-Federal
negotiators also objected to our proposal
that schools choosing to continue use of
preferred lender lists be required to not
only disclose the method and criteria
used by the school to choose the lenders
on the school’s preferred lender list, but
also provide comparative information
on the interest rates and other borrower
benefits offered by those lenders. The
non-Federal negotiators believed that
this would represent a significant
administrative burden and that schools
could not ensure the accuracy of the
information on borrower-benefit
offerings.
The Department believes the
disclosure of supporting information
and data with the list of preferred
lenders is the most efficient and
effective method to ensure that
borrowers make informed consumer
decisions. The Department understands
that providing comparative interest rate
and benefit information, in addition to
describing the method and criteria used
to select lenders for the list, will involve
additional efforts for schools in
preparing and providing a preferred
lender list. To assist schools with this
effort, the Department is developing a
model format that a school may use to
present this information.
In general, the Department believes
these provisions will produce the
general benefits of greater borrower
choice and information and enhanced
faith in the integrity and transparency of
the loan program. While it is possible
that some institutions will incur
significant costs, we believe we have
provided opportunities, such as the
model form, to minimize these costs and
that, on balance, the costs are
outweighed by the likely benefits.
The Department also agrees that
schools should not be discouraged from
negotiating with lenders for the best
possible interest rates and borrower
benefits for their borrowers. As a result,
the regulations, while continuing to
prohibit a school’s solicitation of
payments and other benefits from a
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lender for the school or its employees in
exchange for the lender’s placement on
the school’s list, do not prohibit a
school from soliciting lenders for
borrower benefits in exchange for
placement on the school’s list.
The regulatory provisions related to
the CCRAA expand benefits to
borrowers in a number of areas—
primarily through the reduction of
interest rates on Stafford Loans—that
significantly increase Federal costs. The
Department estimates that these
provisions will increase Federal costs by
$5.9 billion over fiscal years 2007–2012.
These provisions will either reduce
costs for student loan borrowers or offer
new or extended benefits during periods
of military service or economic hardship
for over 25 million loans and as many
as 22 million borrowers over fiscal years
2007–2012.
The CCRAA reduced interest rates on
subsidized Stafford loans made to
undergraduate students effective July 1,
2008. Rates are reduced from 6.8
percent to 6.0 percent for loans
originated between July 1, 2008, and
June 30, 2009; to 5.6 percent for the year
beginning July 1, 2009; to 4.5 percent for
the year beginning July 1, 2010; and to
3.4 percent for the year beginning July
1, 2011. (The rate returns to 6.8 percent
for subsequent years.) The Department
estimates that this change will increase
Federal costs by $5.9 billion over 2007–
2012. On the average Stafford Loan of
$3,180, a borrower would repay $4,391
over a 10-year repayment period at a 6.8
percent annual rate. Under the CCRAA,
borrowers will save $155 over 10 years
($1.29 per monthly payment) for loans
originated in award year 2008–2009,
rising to a $608 savings over 10 years
($5.07 per payment) for loans originated
in award year 2011. Total savings for a
borrower taking out an average loan in
each year would be $1,393 over 10 years
on borrowing of $12,733, or roughly 1
percent a year. The average student
borrows roughly $9,000 in Stafford
Loans over their time in school; their
savings would be less.
The CCRAA revised the definition of
economic hardship for the purpose of
qualifying for a student loan deferment.
The Department estimates that this
change will have minimal effect on
Federal costs. Previously, borrowers
were eligible for a loan deferment if they
earned 100 percent of the poverty line
for a family of two or if their Federal
educational debt burden exceeded 20
percent of adjusted gross income if the
difference between the adjusted gross
income minus the debt burden is less
than 220 percent of the poverty line for
a family of two. Effective October 1,
2007, the CCRAA eliminates the debt
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61993
burden provision for all borrowers and
ties the income criteria to 150 percent
of the poverty line applicable to the
borrower’s family size. Removing the
debt burden test restricts eligibility for
the economic hardship deferment while
relaxing the family income criteria
increases eligibility. The Department
only collects income data on borrowers
choosing the income-contingent
repayment option, who represent
roughly 15 percent of the outstanding
portfolio. Using this group as a proxy for
the total population in repayment, the
Department estimates the changes in the
CCRAA counteract one another,
resulting in roughly one-third of
borrowers meeting the eligibility
requirements before and after the
statutory change. A substantial portion
of borrowers who qualify for economic
hardship never apply for the deferment.
The CCRAA extends the military
deferment to all Title IV borrowers
regardless of when their loans were
made, eliminates the 3-year limit on the
military deferment and adds a 180-day
period of deferment following the
borrower’s demobilization effective
October 1, 2007. The law also authorizes
a 13-month deferment following
conclusion of their military service for
certain members of the Armed Forces
who were enrolled in a program of
instruction at an eligible institution at
the time, or within 6 months prior to the
time the borrower was called to active
duty effective October 1, 2007. Using
figures provided by the Congressional
Budget Office, the Department of
Defense, and the Department’s National
Postsecondary Student Aid Survey, the
Department estimates there will be
12,000 active duty military personnel
with outstanding loans out of a total of
216,000 deployed in 2007, decreasing to
3,100 out of 55,000 in 2011. These
borrowers have outstanding debt of $49
million in 2007. Assuming 15 months of
deployment and the appropriate new
additional new post-deployment
deferments, the Department estimates
the interest subsidy provided to these
borrowers would be $17 million over
2007–2012.
Assumptions, Limitations, and Data
Sources
Estimates provided above reflect a
baseline in which the changes
implemented in these regulations do not
exist. As part of the regulatory impact
analysis included in the NPRM, the
Department requested comments or
information from the public for
consideration in assessing its
preliminary estimates. No such
comments or information related to data
used in the preliminary estimates were
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received during the comment period. In
the absence of such information, and
given that internal reviews have
revealed no problems or significant new
information, the estimates included in
the NPRM should be considered final.
In developing these estimates, a wide
range of data sources were used,
including NSLDS data, operational and
financial data from Department of
Education systems, and data from a
range of surveys conducted by the
National Center for Education Statistics,
such as the 2004 National
Postsecondary Student Aid Survey, the
1994 National Education Longitudinal
Study, and the 1996 Beginning
Postsecondary Student Survey.
Elsewhere in this SUPPLEMENTARY
section we identify and
explain burdens specifically associated
with information collection
requirements. See the heading
Paperwork Reduction Act of 1995.
INFORMATION
Accounting Statement
As required by OMB Circular A–4
(available at https://
www.Whitehouse.gov/omb/Circulars/
a004/a-4.pdf), in Table 1 below, we
have prepared an accounting statement
showing the classification of the
expenditures associated with the
provisions of these regulations. This
table provides our best estimate of
transfers related to changes in Federal
student aid payments as a result of these
final regulations. Estimated transfers of
¥$2,914 million reflect annualized
savings, discounted at 7 percent, related
to ¥$13,889 million in net savings as
estimated using traditional credit reform
scoring conventions. Alternatively, if
transfers are discounted at 3 percent,
annualized transfers would equal
¥$2,906 million in estimated net
savings of ¥$15,743 million.
Expenditures are classified as transfers
to postsecondary students; savings are
classified as transfers from program
participants (lenders, guaranty
agencies).
TABLE 1.—ACCOUNTING STATEMENT: CLASSIFICATION OF ESTIMATED SAVINGS
[In millions]
Category
Transfers
Annualized Monetized Transfers ..............................................................
From Whom To Whom? ...........................................................................
¥$2,914
Federal Government To Postsecondary Students; Student Aid Program
Participants to Federal Government.
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Regulatory Flexibility Act Certification
The Secretary certifies that these
regulations will not have a significant
economic impact on a substantial
number of small entities. These
regulations affect institutions of higher
education, lenders, and guaranty
agencies that participate in Title IV,
HEA programs and individual students
and loan borrowers. The U.S. Small
Business Administration Size Standards
define these institutions as ‘‘small
entities’’ if they are for-profit or
nonprofit institutions with total annual
revenue below $5,000,000 or if they are
institutions controlled by governmental
entities with populations below 50,000.
Guaranty agencies are State and private
nonprofit entities that act as agents of
the Federal government, and as such are
not considered ‘‘small entities’’ under
the Regulatory Flexibility Act.
Individuals are also not defined as
‘‘small entities’’ under the Regulatory
Flexibility Act.
A significant percentage of the lenders
and schools participating in the Federal
student loan programs meet the
definition of ‘‘small entities.’’ While
these lenders and schools fall within the
SBA size guidelines, the non-CCRAA
regulations do not impose significant
new costs on these entities. The
CCRAA-related provisions do not affect
schools, but would have an impact on
small lenders. As noted above in the
Regulatory Impact Analysis, while these
regulations may lead some small lenders
to reconfigure their marketing,
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servicing, and profit expectations to
accommodate lower Federal subsidies,
the Department’s preliminary analysis
indicates these lenders will still be able
to structure their operations to generate
a reasonable rate of return.
In the NPRM the Secretary invited
comments from small institutions and
lenders as to whether they believe the
proposed changes would have a
significant economic impact on them
and, if so, requested evidence to support
that belief. Other than the comments
discussed in the Analysis of Comments
and Changes section regarding the
mandatory assignment of Perkins Loans,
we did not receive comments or
evidence on this subject.
In addition to the provisions
contained in the NPRM, these
regulations contain provisions
implementing non-discretionary
provisions of the CCRAA. As discussed
elsewhere in the preamble under the
section entitled Waiver of Proposed
Rulemaking—Regulations Implementing
the CCRAA, the Secretary has
determined for good cause shown that it
is unnecessary to conduct notice-andcomment rulemaking pursuant to the
APA on the regulations implementing
the changes to these regulations
resulting from the CCRAA. Specifically,
these amendments simply modify the
Department’s regulations to reflect
statutory changes made by the CCRAA,
and these statutory changes are either
already effective or will be effective
within a short period of time. The
Secretary does not have the discretion
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in whether or how to implement these
changes. Accordingly, given that noticeand-comment rulemaking under the
APA is not necessary for the regulations
implementing the CCRAA, the
provisions of the Regulatory Flexibility
Act do not apply to those regulations.
Paperwork Reduction Act of 1995
These regulations contain information
collection requirements that were
reviewed in connection with the NPRM.
The Department received no comments
on the Paperwork Reduction Act portion
of the NPRM. However, we are
requesting further comment on
information collection, OMB Control
Number 1845–0019, consistent with an
increase in burden related to the
provisions in § 674.16(j).
Section 674.16(j) requires institutions
that participate in the Perkins Loan
Program to report enrollment and loan
status information, or any Title IV
related information required by the
Secretary, to the Secretary by the
deadline date established by the
Secretary. As we mentioned in the
preamble to the NPRM, the Department
regularly discusses issues relating to
NSLDS reporting of Title IV, HEA
program participants through
established workgroups and conference
calls with Title IV, HEA program
participants. These workgroups
provided advice on the changes that
have been made to the form requiring
schools to report Perkins Loan data to
NSLDS in a manner that is consistent
with the way data on FFEL Loans and
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Direct Loans are reported. These
reporting changes will increase burden
for Perkins Loan Program schools and
will be associated with § 674.16(j) in the
resubmission of OMB Control Number
1845–0019.
Additionally, the Department has
determined that consistent with the
provisions of § 682.604(c)(1), the
requirement that guaranty agencies
provide the name and location of the
entity in possession of the original
electronic Master Promissory Note
(MPN) will entail a one-time increase in
burden to make the appropriate software
changes that will collect these data. The
guaranty agencies are affected by these
changes and their estimated burden will
increase by 1,260 hours as reflected in
OMB Control Number 1845–0020.
The Department has determined that,
consistent with the provisions of
§ 674.16(j), the reporting of the
borrower’s academic year level for each
Perkins borrower will increase the total
burden by 11,340 total hours. Of that
total burden hour increase, the
following affected entities are estimated
to have: 4,309 additional hours
attributable to public institutions; 6,010
additional hours attributable to private
institutions; and 1,021 additional hours
attributable to for-profit institutions.
In regard to other information
collection requirements described in the
NPRM, the Paperwork Reduction Act of
1995 does not require a response to a
collection of information unless it
displays a valid OMB control number.
We display the valid OMB control
numbers assigned to the collections of
information in these final regulations at
the end of the affected sections of the
regulations.
These final regulations also
incorporate statutory changes made to
the HEA by the CCRAA (Pub. L. 110–
84). As discussed below, final
regulations in §§ 674.34, 682.210,
682.305, 682.404, 682.415, and 685.204
contain information collection
requirements. Under the Paperwork
Reduction Act of 1995, the Department
is requesting further comment on
information collections, OMB Control
Number 1845–0019, 1845–0020, and
1845–0021 consistent with the burden
associated with the addition of these
provisions in the final regulations.
Collection of Information: Perkins
Loan Program, FFEL Program, and
Direct Loan Program.
Sections 674.34, 682.210, and 685.204
(Deferment)
The final regulations in §§ 674.34,
682.210, and 685.204 extend the
military deferment to all Title IV
borrowers regardless of when their loans
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Jkt 214001
were made, eliminate the 3-year limit on
the military deferment and add a 180day period of deferment following the
borrower’s demobilization effective
October 1, 2007. The changes made by
the final regulations will allow more
borrowers to establish eligibility for a
military deferment and therefore
represents an increase in burden for
loan holders and borrowers. We
estimate the changes will increase
burden for borrowers and loan holders
(and their servicers) by 1,000 hours and
500 hours, respectively. Thus we
estimate a total burden increase of 1,500
hours in OMB Control Number 1845–
0080.
The final regulations in §§ 674.34,
682.210, and 685.204 also provide for a
13-month deferment following deactivation of certain members of the
Armed Forces who were enrolled, or
enrolled within 6 months of being
called to active duty effective July 1,
2008. The changes authorize a new
deferment and therefore an increase in
burden. We estimate that the changes
will increase burden for borrowers and
loan holders (and their servicers) by 650
hours and 350 hours, respectively.
Thus, we estimate a total burden
increase of 1,000 hours, and which will
be reflected in a new OMB Collection
under a newly designated OMB Control
Number. A revised Military Deferment
Request Form associated with these
OMB Control Numbers will be
submitted for OMB review by January
30, 2008.
Lastly, the final regulations in
§ 674.34 and § 682.210 revise the
definition of economic hardship to
increase allowable income for a
borrower to establish eligibility for the
economic hardship to 150 percent of the
poverty line applicable to the borrower’s
family size. This change in eligibility
requirements will allow more borrowers
to establish eligibility for an economic
hardship deferment and represents an
increase in burden. We estimate that the
changes will increase burden for
borrowers and loan holders (and their
servicers) by 650 hours and 350 hours,
respectively. Thus, we estimate a total
burden increase of 1,000 hours in OMB
Control Numbers 1845–0005 and 1845–
0011. A revised Deferment Request
Form associated with these OMB
Control Numbers will be submitted for
OMB review by December 10, 2007.
Section 682.305 (Procedures for
Payment of Interest Benefits and Special
Allowance and Collection of Origination
and Loan Fees)
Final regulations in § 682.305 increase
the loan fee a lender must pay to the
Secretary from .50 to 1.0 percent of the
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61995
principal amount of the loan for loans
first disbursed on or after October 1,
2007. The changes do not represent a
change in burden. Collection practices
and procedures would not change; only
the amount the lender must pay would
change. Therefore, there is no additional
burden associated with this provision.
Section 682.404 (Federal Reinsurance
Agreement)
Final regulations in § 682.404 reduce
the percentage of collections that a
guaranty agency may retain from 23 to
16 percent and decrease account
maintenance fees paid to guaranty
agencies from 0.10 to 0.06 percent
effective October 1, 2007. The changes
do not represent a change in burden.
Collection practices and fee payment
procedures will not change; only the
percentage of collections retained and
the amount of fees paid would change.
Therefore, there is no additional burden
associated with this provision.
Section 682.415 (Special Insurance and
Reinsurance Rules)
The final regulations eliminate the
‘‘exceptional performer’’ status and
application procedures in § 682.415.
This change represents a decrease in
burden. We estimate that the changes
will decrease burden for lenders (and
their servicers) by 2,880 hours in OMB
Control Number 1845–0020.
Assessment of Educational Impact
In the NPRM, we requested comments
on whether the proposed regulations
would require transmission of
information that any other agency or
authority of the United States gathers or
makes available.
Based on the response to the NPRM
and on our review, we have determined
that these final regulations do not
require transmission of information that
any other agency or authority of the
United States gathers or makes
available.
Electronic Access to This Document
You may view this document, as well
as all other Department of Education
documents published in the Federal
Register, in text or Adobe Portable
Document Format (PDF) on the Internet
at the following site: https://www.ed.gov/
news/FedRegister.
To use PDF you must have Adobe
Acrobat Reader, which is available free
at this site. If you have questions about
using PDF, call the U.S. Government
Printing Office (GPO), toll free, at 1–
888–293–6498; or in the Washington,
DC, area at (202) 512–1530.
Note: The official version of this document
is the document published in the Federal
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Register. Free Internet access to the official
edition of the Federal Register and the Code
of Federal Regulations is available on GPO
Access at: https://www.access.gpo.gov/nara/
index.html.
required by the Secretary, to the
Secretary by the deadline date
established by the Secretary.
*
*
*
*
*
(Catalog of Federal Domestic Assistance
Number: 84.032 Federal Family Education
Loan Program; 84.037 Federal Perkins Loan
Program; and 84.268 William D. Ford Federal
Direct Loan Program)
I
I
List of Subjects in 34 CFR Parts 674,
682 and 685
Administrative practice and
procedure, Colleges and universities,
Education, Loan programs—education,
Reporting and recordkeeping
requirements, Student aid, and
Vocational education.
Dated: October 23, 2007.
Margaret Spellings,
Secretary of Education.
For the reasons discussed in the
preamble, the Secretary amends parts
674, 682, and 685 of title 34 of the Code
of Federal Regulations as follows:
PART 674—FEDERAL PERKINS LOAN
PROGRAM
1. The authority citation for part 674
continues to read as follows:
I
Authority: 20 U.S.C. 1087aa–1087hh and
20 U.S.C. 421–429, unless otherwise noted.
2. Section 674.8 is amended by:
A. In paragraph (d)(1), removing the
words ‘‘; or’’ and adding in their place
the punctuation ‘‘.’’.
I B. Adding a new paragraph (d)(3).
The addition reads as follows:
I
I
Program participation agreement.
*
*
*
*
*
(d) * * *
(3) The institution shall, at the request
of the Secretary, assign its rights to a
loan to the United States without
recompense if—
(i) The amount of outstanding
principal is $100.00 or more;
(ii) The loan has been in default, as
defined in § 674.5(c)(1), for seven or
more years; and
(iii) A payment has not been received
on the loan in the preceding twelve
months, unless payments were not due
because the loan was in a period of
authorized forbearance or deferment.
*
*
*
*
*
3. Section 674.16 is amended by
adding new paragraph (j) to read as
follows:
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I
§ 674.16
Making and disbursing loans.
*
*
*
*
*
(j) The institution must report
enrollment and loan status information,
or any Title IV loan-related information
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§ 674.19
Fiscal procedures and records.
*
I
§ 674.8
4. Section 674.19 is amended by:
A. Redesignating paragraph (e)(2)(i) as
paragraph (e)(2)(iii).
I B. Adding new paragraph (e)(2)(i).
I C. Revising paragraph (e)(2)(ii).
I D. Revising paragraph (e)(3).
I E. In paragraph (e)(4)(i), removing the
words ‘‘Master Promissory Note (MPN)’’
and adding, in their place, the word
‘‘MPN’’.
I F. Revising paragraph (e)(4)(ii).
The addition and revisions read as
follows:
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*
*
*
*
(e) * * *
(2) * * *
(i) An institution shall retain a record
of disbursements for each loan made to
a borrower on a Master Promissory Note
(MPN). This record must show the date
and amount of each disbursement.
(ii) For any loan signed electronically,
an institution must maintain an affidavit
or certification regarding the creation
and maintenance of the institution’s
electronic MPN or promissory note,
including the institution’s
authentication and signature process in
accordance with the requirements of
§ 674.50(c)(12).
*
*
*
*
*
(3) Period of retention of
disbursement records, electronic
authentication and signature records,
and repayment records.
(i) An institution shall retain
disbursement and electronic
authentication and signature records for
each loan made using an MPN for at
least three years from the date the loan
is canceled, repaid, or otherwise
satisfied.
(ii) An institution shall retain
repayment records, including
cancellation and deferment requests for
at least three years from the date on
which a loan is assigned to the
Secretary, canceled or repaid.
(4) * * *
(ii) If a promissory note was signed
electronically, the institution must store
it electronically and the promissory note
must be retrievable in a coherent format.
An original electronically signed MPN
must be retained by the institution for
3 years after all the loans made on the
MPN are satisfied.
*
*
*
*
*
5.Section 674.34 is amended by:
A. Revising paragraph (e)(3)(ii).
B. In paragraph (h)(1), adding the
words ‘‘, an NDSL, or a Defense Loan’’
I
I
I
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after the words ‘‘a Federal Perkins
Loan’’, removing the words ‘‘made on or
after July 1, 2001’’, and removing the
words ‘‘not to exceed 3 years’’.
I C. Adding a new paragraph (h)(6).
I D. Redesignating paragraphs (i) and (j)
as paragraphs (j) and (k), respectively.
I E. Adding a new paragraph (i).
I F. In newly redesignated paragraph (j),
removing the words ‘‘and (h)’’, and
adding in their place, the words ‘‘(h)
and (i)’’.
The additions and revision read as
follows:
§ 674.34 Deferment of repayment—Federal
Perkins loans, NDSLs and Defense loans.
(e) * * *
(3) * * *
(ii) An amount equal to 150 percent
of the poverty line applicable to the
borrower’s family size, as determined in
accordance with section 673(2) of the
Community Service Block Grant Act.
*
*
*
*
*
(h) * * *
(6) The deferment period ends 180
days after the demobilization date for
the service described in paragraphs
(h)(1)(i) and (h)(1)(ii) of this section.
*
*
*
*
*
(i)(1) A borrower of a Federal Perkins
loan, an NDSL, or a Defense loan who
is called to active duty military service
need not pay principal and interest does
not accrue for up to 13 months
following the conclusion of the
borrower’s active duty military service
if—
(i) The borrower is a member of the
National Guard or other reserve
component of the Armed Forces of the
United States or a member of such
forces in retired status; and
(ii) The borrower was enrolled in a
program of instruction at an eligible
institution at the time, or within six
months prior to the time, the borrower
was called to active duty.
(2) As used in paragraph (i)(1) of this
section, ‘‘Active duty’’ means active
duty as defined in section 101(d)(1) of
title 10, United States Code, except—
(i) Active duty includes active State
duty for members of the National Guard;
and
(ii) Active duty does not include
active duty for training or attendance at
a service school.
(3) If the borrower returns to enrolled
student status during the 13-month
deferment period, the deferment expires
at the time the borrower returns to
enrolled student status.
*
*
*
*
*
6. Section 674.38 is amended by:
A. In paragraph (a)(1), removing the
words ‘‘(a)(2)’’ and adding, in their
place, the words ‘‘(a)(5)’’.
I
I
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B. Redesignating paragraphs (a)(2) and
(a)(3) as paragraphs (a)(5) and (a)(7),
respectively.
I C. Adding new paragraphs (a)(2),
(a)(3), (a)(4), and (a)(6).
The additions read as follows:
I
§ 674.38
Deferment procedures.
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*
*
*
*
*
(a) * * *
(2) After receiving a borrower’s
written or verbal request, an institution
may grant a deferment under
§§ 674.34(b)(1)(ii), 674.34(b)(1)(iii),
674.34(b)(1)(iv), 674.34(d), 674.34(e),
674.34(h), and 674.34(i) if the
institution is able to confirm that the
borrower has received a deferment on
another Perkins Loan, a FFEL Loan, or
a Direct Loan for the same reason and
the same time period. The institution
may grant the deferment based on
information from the other Perkins Loan
holder, the FFEL Loan holder or the
Secretary or from an authoritative
electronic database maintained or
authorized by the Secretary that
supports eligibility for the deferment for
the same reason and the same time
period.
(3) An institution may rely in good
faith on the information it receives
under paragraph (a)(2) of this section
when determining a borrower’s
eligibility for a deferment unless the
institution, as of the date of the
determination, has information
indicating that the borrower does not
qualify for the deferment. An institution
must resolve any discrepant information
before granting a deferment under
paragraph (a)(2) of this section.
(4) An institution that grants a
deferment under paragraph (a)(2) of this
section must notify the borrower that
the deferment has been granted and that
the borrower has the option to cancel
the deferment and continue to make
payments on the loan.
*
*
*
*
*
(6) In the case of a military service
deferment under §§ 674.34(h) and
674.35(c)(1), a borrower’s representative
may request the deferment on behalf of
the borrower. An institution that grants
a military service deferment based on a
request from a borrower’s representative
must notify the borrower that the
deferment has been granted and that the
borrower has the option to cancel the
deferment and continue to make
payments on the loan. The institution
may also notify the borrower’s
representative of the outcome of the
deferment request.
*
I
*
*
*
*
7. Section 674.45 is amended by:
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A. Redesignating paragraph (e)(3) as
paragraph (e)(4).
I B. Adding new paragraph (e)(3).
The addition reads as follows:
I
§ 674.45
Collection procedures.
*
*
*
*
*
(e) * * *
(3) For loans placed with a collection
firm on or after July 1, 2008, reasonable
collection costs charged to the borrower
may not exceed—
(i) For first collection efforts, 30
percent of the amount of principal,
interest, and late charges collected;
(ii) For second and subsequent
collection efforts, 40 percent of the
amount of principal, interest, and late
charges collected; and
(iii) For collection efforts resulting
from litigation, 40 percent of the amount
of principal, interest, and late charges
collected plus court costs.
*
*
*
*
*
8. Section 674.50 is amended by:
A. Adding new paragraphs (c)(11) and
(12).
I B. In paragraph (e)(1), adding the
words ‘‘, unless the loan is submitted for
assignment under 674.8(d)(3)’’
immediately after the word ‘‘borrower’’.
The additions read as follows:
I
I
§ 674.50 Assignment of defaulted loans to
the United States.
*
*
*
*
*
(c) * * *
(11) A record of disbursements for
each loan made to a borrower on an
MPN that shows the date and amount of
each disbursement.
(12)(i) Upon the Secretary’s request
with respect to a particular loan or loans
assigned to the Secretary and evidenced
by an electronically signed promissory
note, the institution that created the
original electronically signed
promissory note must cooperate with
the Secretary in all activities necessary
to enforce the loan or loans. Such
institution must provide—
(A) An affidavit or certification
regarding the creation and maintenance
of the electronic records of the loan or
loans in a form appropriate to ensure
admissibility of the loan records in a
legal proceeding. This affidavit or
certification may be executed in a single
record for multiple loans provided that
this record is reliably associated with
the specific loans to which it pertains;
and
(B) Testimony by an authorized
official or employee of the institution, if
necessary, to ensure admission of the
electronic records of the loan or loans in
the litigation or legal proceeding to
enforce the loan or loans.
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(ii) The affidavit or certification in
paragraph (c)(12)(i)(A) of this section
must include, if requested by the
Secretary—
(A) A description of the steps
followed by a borrower to execute the
promissory note (such as a flowchart);
(B) A copy of each screen as it would
have appeared to the borrower of the
loan or loans the Secretary is enforcing
when the borrower signed the note
electronically;
(C) A description of the field edits and
other security measures used to ensure
integrity of the data submitted to the
originator electronically;
(D) A description of how the executed
promissory note has been preserved to
ensure that it has not been altered after
it was executed;
(E) Documentation supporting the
institution’s authentication and
electronic signature process; and
(F) All other documentary and
technical evidence requested by the
Secretary to support the validity or the
authenticity of the electronically signed
promissory note.
(iii) The Secretary may request a
record, affidavit, certification or
evidence under paragraph (a)(6) of this
section as needed to resolve any factual
dispute involving a loan that has been
assigned to the Secretary including, but
not limited to, a factual dispute raised
in connection with litigation or any
other legal proceeding, or as needed in
connection with loans assigned to the
Secretary that are included in a Title IV
program audit sample, or for other
similar purposes. The institution must
respond to any request from the
Secretary within 10 business days.
(iv) As long as any loan made to a
borrower under a MPN created by an
institution is not satisfied, the
institution is responsible for ensuring
that all parties entitled to access to the
electronic loan record, including the
Secretary, have full and complete access
to the electronic loan record.
*
*
*
*
*
9. Section 674.56 is amended by
revising paragraph (b)(1) to read as
follows:
I
§ 674.56 Employment cancellation—
Federal Perkins loan, NDSL, and Defense
loan.
*
*
*
*
*
(b) Cancellation for full-time
employment in a public or private
nonprofit child or family service agency.
(1) An institution must cancel up to 100
percent of the outstanding balance on a
borrower’s Federal Perkins loan or
NDSL made on or after July 23, 1992, for
service as a full-time employee in a
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public or private nonprofit child or
family service agency who is providing
services directly and exclusively to
high-risk children who are from lowincome communities and the families of
these children, or who is supervising
the provision of services to high-risk
children who are from low-income
communities and the families of these
children. To qualify for a child or family
service cancellation, a non-supervisory
employee of a child or family service
agency must be providing services only
to high-risk children from low-income
communities and the families of these
children. The employee must work
directly with the high-risk children from
low-income communities, and the
services provided to the children’s
families must be secondary to the
services provided to the children.
*
*
*
*
*
10. Section 674.61 is amended by:
A. Revising the second sentence in
paragraph (a).
I B. Revising paragraphs (b), (c), and
(d).
The revisions read as follows:
I
I
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§ 674.61
Discharge for death or disability.
(a) * * * The institution must
discharge the loan on the basis of an
original or certified copy of the death
certificate, or an accurate and complete
photocopy of the original or certified
copy of the death certificate. * * *
(b) Total and permanent disability—
(1) General. A borrower’s Defense,
NDSL, or Perkins loan is discharged if
the borrower becomes totally and
permanently disabled, as defined in
§ 674.51(s), and satisfies the additional
eligibility requirements contained in
this section.
(2) Discharge application process. (i)
To qualify for discharge of a Defense,
NDSL, or Perkins loan based on a total
and permanent disability, a borrower
must submit a discharge application
approved by the Secretary to the
institution that holds the loan.
(ii) The application must contain a
certification by a physician, who is a
doctor of medicine or osteopathy legally
authorized to practice in a State, that the
borrower is totally and permanently
disabled as defined in § 674.51(s).
(iii) The borrower must submit the
application to the institution within 90
days of the date the physician certifies
the application.
(iv) Upon receiving the borrower’s
complete application, the institution
must suspend collection activity on the
loan and inform the borrower that—
(A) The institution will review the
application and assign the loan to the
Secretary for an eligibility
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determination if the institution
determines that the certification
supports the conclusion that the
borrower is totally and permanently
disabled, as defined in § 674.51(s);
(B) The institution will resume
collection on the loan if the institution
determines that the certification does
not support the conclusion that the
borrower is not totally and permanently
disabled; and
(C) If the institution concludes that
the certification and other evidence
submitted by the borrower supports the
borrower’s eligibility for a total and
permanent disability discharge, to
remain eligible for the final discharge,
the borrower must, from the date the
physician completes and certifies the
borrower’s total and permanent
disability on the application until the
date the borrower receives a final
disability discharge—
(1) Not receive annual earnings from
employment that exceed 100 percent of
the poverty line for a family of two, as
determined in accordance with the
Community Service Block Grant Act;
(2) Not receive a new loan under the
Perkins, FFEL, or Direct Loan programs,
except for a FFEL or Direct
Consolidation Loan that does not
include any loans on which the
borrower is seeking a discharge; and
(3) Must ensure that the full amount
of any Title IV loan disbursement made
to the borrower on or after the date the
physician completed and certified the
application is returned to the holder
within 120 days of the disbursement
date.
(v) If, after reviewing the borrower’s
application, the institution determines
that the application is complete and
supports the conclusion that the
borrower is totally and permanently
disabled, the institution must assign the
loan to the Secretary.
(vi) At the time the loan is assigned
to the Secretary, the institution must
notify the borrower that the loan has
been assigned to the Secretary for
determination of eligibility for a total
and permanent disability discharge and
that no payments are due on the loan.
(3) Secretary’s initial eligibility
determination. (i) If the Secretary
determines that the borrower is totally
and permanently disabled as defined in
§ 674.51(s), the Secretary notifies the
borrower that the loan will be in a
conditional discharge status for a period
of up to three years, beginning on the
date the physician certified the
borrower’s total and permanent
disability on the discharge application.
The notification to the borrower
identifies the conditions of the
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conditional discharge period specified
in paragraph (b)(2)(iv)(C) of this section.
(ii) If the Secretary determines that
the certification provided by the
borrower does not support the
conclusion that the borrower meets the
criteria for a total and permanent
disability discharge in paragraph
(c)(4)(i) of this section, the Secretary
notifies the borrower that the
application for a disability discharge has
been denied, and that the loan is due
and payable to the Secretary under the
terms of the promissory note.
(4) Eligibility requirements for a total
and permanent disability discharge. (i)
A borrower meets the eligibility criteria
for a discharge of a loan based on a total
and permanent disability if, from the
date the physician certifies the
borrower’s discharge application,
through the end of the three-year
conditional discharge period—
(A) The borrower’s annual earnings
from employment do not exceed 100
percent of the poverty line for a family
of two, as determined in accordance
with the Community Service Block
Grant Act;
(B) The borrower does not receive a
new loan under the Perkins, FFEL or
Direct Loan programs, except for a FFEL
or Direct Consolidation Loan that does
not include any loans that are in a
conditional discharge status; and
(C) The borrower ensures that the full
amount of any title IV loan
disbursement received after the date the
physician completed and certified the
application is returned to the holder
within 120 days of the disbursement
date.
(ii) During the conditional discharge
period, the borrower or, if applicable,
the borrower’s representative—
(A) Is not required to make any
payments on the loan;
(B) Is not considered past due or in
default on the loan, unless the loan was
past due or in default at the time the
conditional discharge was granted;
(C) Must promptly notify the
Secretary of any changes in address or
phone number;
(D) Must promptly notify the
Secretary if the borrower’s annual
earnings from employment exceed the
amount specified in paragraph
(b)(2)(ii)(C)(1) of this section; and
(E) Must provide the Secretary, upon
request, with additional documentation
or information related to the borrower’s
eligibility for a discharge under this
section.
(iii) If, at any time during or at the end
of the three-year conditional discharge
period, the Secretary determines that
the borrower does not continue to meet
the eligibility criteria for a total and
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permanent disability discharge, the
Secretary ends the conditional discharge
period and resumes collection activity
on the loan. The Secretary does not
require the borrower to pay any interest
that accrued on the loan from the date
of the Secretary’s initial eligibility
determination described in paragraph
(b)(3) of this section through the end of
the conditional discharge period.
(iv) The Secretary reserves the right to
require the borrower to submit
additional medical evidence if the
Secretary determines that the borrower’s
application does not conclusively prove
that the borrower is disabled. As part of
this review, or at any time during the
application process or during or at the
end of the conditional discharge period,
the Secretary may arrange for an
additional review of the borrower’s
condition by an independent physician
at no expense to the applicant.
(5) Payments received after the
physician’s certification of total and
permanent disability. (i) If, after the date
the physician completes and certifies
the borrower’s loan discharge
application, the institution receives any
payments from or on behalf of the
borrower on or attributable to a loan that
was assigned to the Secretary for
determination of eligibility for a total
and permanent disability discharge, the
institution must forward those
payments to the Secretary for crediting
to the borrower’s account.
(ii) At the same time that the
institution forwards the payment, it
must notify the borrower that there is no
obligation to make payments on the loan
while it is conditionally discharged
prior to a final determination of
eligibility for a total and permanent
disability discharge, unless the
Secretary directs the borrower
otherwise.
(iii) When the Secretary makes a final
determination to discharge the loan, the
Secretary returns any payments received
on the loan after the date the physician
completed and certified the borrower’s
loan discharge application to the person
who made the payments on the loan.
(c) No Federal reimbursement. No
Federal reimbursement is made to an
institution for cancellation of loans due
to death or disability.
(d) Retroactive. Discharge for death
applies retroactively to all Defense,
NDSL, and Perkins loans.
*
*
*
*
*
PART 682—FEDERAL FAMILY
EDUCATION LOAN (FFEL) PROGRAM
11. The authority citation for part 682
continues to read as follows:
I
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Authority: 20 U.S.C. 1071 to 1087–2 unless
otherwise noted.
12. Section 682.200(b) is amended by:
A. Revising paragraph (5) of the
definition of Lender.
I B. Adding new paragraphs (7) and (8)
to the definition of Lender.
I C. Adding a definition of Schoolaffiliated organization.
The revisions and additions read as
follows:
I
I
§ 682.200
Definitions.
(b) * * *
Lender. (1) * * *
(5)(i) The term eligible lender does not
include any lender that the Secretary
determines, after notice and opportunity
for a hearing before a designated
Department official, has, directly or
through an agent or contractor—
(A) Except as provided in paragraph
(5)(ii) of this definition, offered, directly
or indirectly, points, premiums,
payments, or other inducements to any
school or other party to secure
applications for FFEL loans or to secure
FFEL loan volume. This includes but is
not limited to—
(1) Payments or offerings of other
benefits, including prizes or additional
financial aid funds, to a prospective
borrower in exchange for applying for or
accepting a FFEL loan from the lender;
(2) Payments or other benefits to a
school, any school-affiliated
organization or to any individual in
exchange for FFEL loan applications,
application referrals, or a specified
volume or dollar amount of loans made,
or placement on a school’s list of
recommended or suggested lenders;
(3) Payments or other benefits
provided to a student at a school who
acts as the lender’s representative to
secure FFEL loan applications from
individual prospective borrowers;
(4) Payments or other benefits to a
loan solicitor or sales representative of
a lender who visits schools to solicit
individual prospective borrowers to
apply for FFEL loans from the lender;
(5) Payment to another lender or any
other party of referral fees or processing
fees, except those processing fees
necessary to comply with Federal or
State law;
(6) Solicitation of an employee of a
school or school-affiliated organization
to serve on a lender’s advisory board or
committee and/or payment of costs
incurred on behalf of an employee of a
school or school-affiliated organization
to serve on a lender’s advisory board or
committee;
(7) Payment of conference or training
registration, transportation, and lodging
costs for an employee of a school or
school-affiliated organization;
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(8) Payment of entertainment
expenses, including expenses for private
hospitality suites, tickets to shows or
sporting events, meals, alcoholic
beverages, and any lodging, rental,
transportation, and other gratuities
related to lender-sponsored activities for
employees of a school or a schoolaffiliated organization;
(9) Philanthropic activities, including
providing scholarships, grants,
restricted gifts, or financial
contributions in exchange for FFEL loan
applications or application referrals, or
a specified volume or dollar amount of
FFEL loans made, or placement on a
school’s list of recommended or
suggested lenders; and
(10) Staffing services to a school,
except for services provided to
participating foreign schools at the
direction of the Secretary, as a thirdparty servicer or otherwise on more than
a short-term, emergency basis, and
which is non-recurring, to assist a
school with financial aid-related
functions.
(B) Conducted unsolicited mailings to
a student or a student’s parents of FFEL
loan application forms, except to a
student who previously has received a
FFEL loan from the lender or to a
student’s parent who previously has
received a FFEL loan from the lender;
(C) Offered, directly or indirectly, a
FFEL loan to a prospective borrower to
induce the purchase of a policy of
insurance or other product or service by
the borrower or other person; or
(D) Engaged in fraudulent or
misleading advertising with respect to
its FFEL loan activities.
(ii) Notwithstanding paragraph (5)(i)
of this definition, a lender, in carrying
out its role in the FFEL program and in
attempting to provide better service,
may provide—
(A) Assistance to a school that is
comparable to the kinds of assistance
provided to a school by the Secretary
under the Direct Loan program, as
identified by the Secretary in a public
announcement, such as a notice in the
Federal Register;
(B) Support of and participation in a
school’s or a guaranty agency’s student
aid and financial literacy-related
outreach activities, excluding in-person
school-required initial or exit
counseling, as long as the name of the
entity that developed and paid for any
materials is provided to the participants
and the lender does not promote its
student loan or other products;
(C) Meals, refreshments, and
receptions that are reasonable in cost
and scheduled in conjunction with
training, meeting, or conference events
if those meals, refreshments, or
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receptions are open to all training,
meeting, or conference attendees;
(D) Toll-free telephone numbers for
use by schools or others to obtain
information about FFEL loans and free
data transmission service for use by
schools to electronically submit
applicant loan processing information
or student status confirmation data;
(E) A reduced origination fee in
accordance with § 682.202(c);
(F) A reduced interest rate as
provided under the Act;
(G) Payment of Federal default fees in
accordance with the Act;
(H) Purchase of a loan made by
another lender at a premium;
(I) Other benefits to a borrower under
a repayment incentive program that
requires, at a minimum, one or more
scheduled payments to receive or retain
the benefit or under a loan forgiveness
program for public service or other
targeted purposes approved by the
Secretary, provided these benefits are
not marketed to secure loan applications
or loan guarantees;
(J) Items of nominal value to schools,
school-affiliated organizations, and
borrowers that are offered as a form of
generalized marketing or advertising, or
to create good will; and
(K) Other services as identified and
approved by the Secretary through a
public announcement, such as a notice
in the Federal Register.
(iii) For the purposes of paragraph (5)
of this definition—
(A) The term ‘‘school-affiliated
organization’’ is defined in § 682.200.
(B) The term ‘‘applications’’ includes
the Free Application for Federal Student
Aid (FAFSA), FFEL loan master
promissory notes, and FFEL
consolidation loan application and
promissory notes.
(C) The term ‘‘other benefits’’
includes, but is not limited to,
preferential rates for or access to the
lender’s other financial products,
computer hardware or non-loan
processing or non-financial aid-related
computer software at below market
rental or purchase cost, and printing
and distribution of college catalogs and
other materials at reduced or no cost.
(D) The term ‘‘emergency basis’’ for
the purpose of staffing services to a
school under paragraph (i)(A)(10) of this
section means a state- or Federallydeclared natural disaster, a Federallydeclared national disaster, and other
localized disasters and emergencies
identified by the Secretary.
*
*
*
*
*
(7) An eligible lender may not make
or hold a loan as trustee for a school, or
for a school-affiliated organization as
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defined in this section, unless on or
before September 30, 2006—
(i) The eligible lender was serving as
trustee for the school or school-affiliated
organization under a contract entered
into and continuing in effect as of that
date; and
(ii) The eligible lender held at least
one loan in trust on behalf of the school
or school-affiliated organization on that
date.
(8) As of January 1, 2007, and for
loans first disbursed on or after that date
under a trustee arrangement, an eligible
lender operating as a trustee under a
contract entered into on or before
September 30, 2006, and which
continues in effect with a school or a
school-affiliated organization, must
comply with the requirements of
§ 682.601(a)(3), (a)(5), and (a)(7).
*
*
*
*
*
School-affiliated organization. A
school-affiliated organization is any
organization that is directly or indirectly
related to a school and includes, but is
not limited to, alumni organizations,
foundations, athletic organizations, and
social, academic, and professional
organizations.
*
*
*
*
*
13. Section 682.202 is amended by:
A. Adding new paragraph (a)(1)(x).
I B. In paragraph (b)(2), adding the
words, ‘‘and (b)(5)’’ immediately after
the words ‘‘(b)(4)’’.
I C. Redesignating paragraph (b)(5) as
paragraph (b)(6).
I D. Adding a new paragraph (b)(5).
The addition reads as follows:
I
I
§ 682.202 Permissible charges by lenders
to borrowers.
*
*
*
*
*
(a) * * *
(1) * * *
(x) For a subsidized Stafford loan
made to an undergraduate student for
which the first disbursement is made on
or after:
(A) July 1, 2006 and before July 1,
2008, the interest rate is 6.8 percent on
the unpaid principal balance of the
loan.
(B) July 1, 2008 and before July 1,
2009, the interest rate is 6 percent on
the unpaid principal balance of the
loan.
(C) July 1, 2009 and before July 1,
2010, the interest rate is 5.6 percent on
the unpaid principal balance of the
loan.
(D) July 1, 2010 and before July 1,
2011, the interest rate is 4.5 percent on
the unpaid principal balance of the
loan.
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(E) July 1, 2011 and before July 2012,
the interest rate is 3.4 percent on the
unpaid balance of the loan.
*
*
*
*
*
(b) * * *
(5) For Consolidation loans, the
lender may capitalize interest as
provided in paragraphs (b)(2) and (b)(3)
of this section, except that the lender
may capitalize the unpaid interest for a
period of authorized in-school
deferment only at the expiration of the
deferment.
*
*
*
*
*
14. Section 682.208 is amended by:
A. Revising paragraph (a).
I B. Adding new paragraphs (b)(3) and
(b)(4).
I C. Adding a new paragraph (i).
The revisions and addition read as
follows:
I
I
§ 682.208
loan.
Due diligence in servicing a
(a) The loan servicing process
includes reporting to national credit
bureaus, responding to borrower
inquiries, establishing the terms of
repayment, and reporting a borrower’s
enrollment and loan status information.
(b) * * *
(3) Upon receipt of a valid identity
theft report as defined in section
603(q)(4) of the Fair Credit Reporting
Act (15 U.S.C. 1681a) or notification
from a credit bureau that information
furnished by the lender is a result of an
alleged identity theft as defined in
§ 682.402(e)(14), an eligible lender shall
suspend credit bureau reporting for a
period not to exceed 120 days while the
lender determines the enforceability of
a loan.
(i) If the lender determines that a loan
does not qualify for a discharge under
§ 682.402(e)(1)(i)(C), but is nonetheless
unenforceable, the lender must—
(A) Notify the credit bureau of its
determination; and
(B) Comply with §§ 682.300(b)(2)(ix)
and 682.302(d)(1)(viii).
(ii) [Reserved]
(4) If, within 3 years of the lender’s
receipt of an identity theft report, the
lender receives from the borrower
evidence specified in § 682.402(e)(3)(v),
the lender may submit a claim and
receive interest subsidy and special
allowance payments that would have
accrued on the loan.
*
*
*
*
*
(i) A lender shall report enrollment
and loan status information, or any Title
IV loan-related data required by the
Secretary, to the guaranty agency or to
the Secretary, as applicable, by the
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deadline date established by the
Secretary.
*
*
*
*
*
I 15. Section 682.209 is amended by
adding new paragraph (k) to read as
follows:
§ 682.209
Repayment of a loan.
*
*
*
*
*
(k) Any lender holding a loan is
subject to all claims and defenses that
the borrower could assert against the
school with respect to that loan if—
(1) The loan was made by the school
or a school-affiliated organization;
(2) The lender who made the loan
provided an improper inducement, as
described in paragraph (5)(i) of the
definition of Lender in § 682.200(b), to
the school or any other party in
connection with the making of the loan;
(3) The school refers borrowers to the
lender; or
(4) The school is affiliated with the
lender by common control, contract, or
business arrangement.
*
*
*
*
*
I 16. Section 682.210 is amended by:
I A. In paragraph (i)(1), adding the
words, ‘‘or a borrower’s representative’’
immediately following the words ‘‘a
borrower’’.
I B. Adding new paragraph (i)(5).
I C. In paragraph (s), adding,
immediately following the words ‘‘(1)
General.’’, the paragraph designation
‘‘(i)’’.
I D. Adding new paragraphs (s)(1)(ii),
(s)(1)(iii), (s)(1)(iv), and (s)(1)(v).
I E. Revising paragraph (s)(6)(iii)(B).
I F. In paragraph (t), removing from the
heading the words ‘‘for loans for which
the first disbursement is made on or
after July 1, 2001’’.
I G. In paragraph (t)(1), removing the
words ‘‘first disbursed on or after July
1, 2001’’, and removing the words ‘‘not
to exceed 3 years’’.
I H. Removing paragraph (t)(5).
I I. Redesignating paragraphs (t)(2),
(t)(3), and (t)(4), as paragraphs (t)(3),
(t)(4), and (t)(5), respectively.
I J. Adding new paragraphs (t)(2), (t)(7),
and (t)(8).
I K. Adding new paragraph (u).
I L. Adding a new parenthetical phrase
after new paragraph (u).
The additions read as follows:
§ 682.210
Deferment.
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*
*
*
*
*
(i) * * *
(5) A lender that grants a military
service deferment based on a request
from a borrower’s representative must
notify the borrower that the deferment
has been granted and that the borrower
has the option to cancel the deferment
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and continue to make payments on the
loan. The lender may also notify the
borrower’s representative of the
outcome of the deferment request.
*
*
*
*
*
(s) * * *
(1) * * *
(ii) As a condition for receiving a
deferment, except for purposes of
paragraph (s)(2) of this section, the
borrower must request the deferment
and provide the lender with all
information and documents required to
establish eligibility for the deferment.
(iii) After receiving a borrower’s
written or verbal request, a lender may
grant a deferment under paragraphs
(s)(3) through (s)(6) of this section if the
lender is able to confirm that the
borrower has received a deferment on
another FFEL loan or on a Direct Loan
for the same reason and the same time
period. The lender may grant the
deferment based on information from
the other FFEL loan holder or the
Secretary or from an authoritative
electronic database maintained or
authorized by the Secretary that
supports eligibility for the deferment for
the same reason and the same time
period.
(iv) A lender may rely in good faith
on the information it receives under
paragraph (s)(1)(iii) of this section when
determining a borrower’s eligibility for
a deferment unless the lender, as of the
date of the determination, has
information indicating that the borrower
does not qualify for the deferment. A
lender must resolve any discrepant
information before granting a deferment
under paragraph (s)(1)(iii) of this
section.
(v) A lender that grants a deferment
under paragraph (s)(1)(iii) of this section
must notify the borrower that the
deferment has been granted and that the
borrower has the option to pay interest
that accrues on an unsubsidized FFEL
loan or to cancel the deferment and
continue to make payments on the loan.
*
*
*
*
*
(6) * * *
(iii) * * *
(B) An amount equal to 150 percent
of the poverty line applicable to the
borrower’s family size, as determined in
accordance with section 673(2) of the
Community Service Block Grant Act.
(t) * * *
(2) The deferment period ends 180
days after the demobilization date for
the service described in paragraph
(t)(1)(i) and (t)(1)(ii) of this section.
*
*
*
*
*
(7) To receive a military service
deferment, the borrower, or the
borrower’s representative, must request
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the deferment and provide the lender
with all information and documents
required to establish eligibility for the
deferment, except that a lender may
grant a borrower a military service
deferment under the procedures
specified in paragraphs (s)(1)(iii)
through (s)(1)(v) of this section.
(8) A lender that grants a military
service deferment based on a request
from a borrower’s representative must
notify the borrower that the deferment
has been granted and that the borrower
has the option to cancel the deferment
and continue to make payments on the
loan. The lender may also notify the
borrower’s representative of the
outcome of the deferment request.
(u) Military active duty student
deferment. (1) A borrower who receives
an FFEL Program loan is entitled to
receive a military active duty student
deferment for 13 months following the
conclusion of the borrower’s active duty
military service if—
(i) The borrower is a member of the
National Guard or other reserve
component of the Armed Forces of the
United States or a member of such
forces in retired status; and
(ii) The borrower was enrolled in a
program of instruction at an eligible
institution at the time, or within six
months prior to the time, the borrower
was called to active duty.
(2) As used in paragraph (u)(1) of this
section, ‘‘Active duty’’ means active
duty as defined in section 101(d)(1) of
title 10, United States Code, except—
(i) Active duty includes active State
duty for members of the National Guard;
and
(ii) Active duty does not include
active duty for training or attendance at
a service school.
(3) If the borrower returns to enrolled
student status during the 13-month
deferment period, the deferment expires
at the time the borrower returns to
enrolled student status.
(4) To receive a military active duty
student deferment, the borrower must
request the deferment and provide the
lender with all information and
documents required to establish
eligibility for the deferment, except that
a lender may grant a borrower a military
active duty student deferment under the
procedures specified in paragraphs
(s)(1)(iii) through (s)(1)(v) of this
section. (Approved by the Office of
Management and Budget under control
number 1845–0020)
*
*
*
*
*
17. Section 682.211 is amended by:
A. Redesignating paragraphs (f)(6),
(f)(7), (f)(8), (f)(9), (f)(10), and (f)(11) as
I
I
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paragraphs (f)(7), (f)(8), (f)(9), (f)(10),
(f)(11), and (f)(12), respectively.
I B. Adding new paragraph (f)(6).
The addition reads as follows:
§ 682.211
Forbearance.
*
*
*
*
*
(f) * * *
(6) Upon receipt of a valid identity
theft report as defined in section
603(q)(4) of the Fair Credit Reporting
Act (15 U.S.C. 1681a) or notification
from a credit bureau that information
furnished by the lender is a result of an
alleged identity theft as defined in
§ 682.402(e)(14), for a period not to
exceed 120 days necessary for the
lender to determine the enforceability of
the loan. If the lender determines that
the loan does not qualify for discharge
under § 682.402(e)(1)(i)(C), but is
nonetheless unenforceable, the lender
must comply with §§ 682.300(b)(2)(ix)
and 682.302(d)(1)(viii).
*
*
*
*
*
I 18. Section 682.212 is amended by:
I A. In paragraph (c), removing the
words ‘‘the Student Loan Marketing
Association,’’.
I B. In paragraph (d), removing the
words ‘‘the Student Loan Marketing
Association or’’.
I C. Adding new paragraph (h).
I D. Adding a parenthetical phrase after
paragraph (h).
The addition reads as follows:
§ 682.212
Prohibited transactions.
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*
*
*
*
*
(h)(1) A school may, at its option,
make available a list of recommended or
suggested lenders, in print or any other
medium or form, for use by the school’s
students or their parents, provided such
list—
(i) Is not used to deny or otherwise
impede a borrower’s choice of lender;
(ii) Does not contain fewer than three
lenders that are not affiliated with each
other and that will make loans to
borrowers or students attending the
school; and
(iii) Does not include lenders that
have offered, or have offered in response
to a solicitation by the school, financial
or other benefits to the school in
exchange for inclusion on the list or any
promise that a certain number of loan
applications will be sent to the lender
by the school or its students.
(2) A school that provides or makes
available a list of recommended or
suggested lenders must—
(i) Disclose to prospective borrowers,
as part of the list, the method and
criteria used by the school in selecting
any lender that it recommends or
suggests;
(ii) Provide comparative information
to prospective borrowers about interest
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rates and other benefits offered by the
lenders;
(iii) Include a prominent statement in
any information related to its list of
lenders, advising prospective borrowers
that they are not required to use one of
the school’s recommended or suggested
lenders;
(iv) For first-time borrowers, not
assign, through award packaging or
other methods, a borrower’s loan to a
particular lender;
(v) Not cause unnecessary
certification delays for borrowers who
use a lender that has not been
recommended or suggested by the
school; and
(vi) Update any list of recommended
or suggested lenders and any
information accompanying such a list
no less often than annually.
(3) For the purposes of paragraph (h)
of this section, a lender is affiliated with
another lender if—
(i) The lenders are under the
ownership or control of the same entity
or individuals;
(ii) The lenders are wholly or partly
owned subsidiaries of the same parent
company; or
(iii) The directors, trustees, or general
partners (or individuals exercising
similar functions) of one of the lenders
constitute a majority of the persons
holding similar positions with the other
lender. (Approved by the Office of
Management and Budget under control
number 1845–0020)
*
*
*
*
*
19. Section 682.300 is amended by:
A. In paragraph (b)(2)(vii), removing
the word ‘‘or’’ at the end of the
paragraph.
I B. In paragraph (b)(2)(viii), removing
the punctuation ‘‘.’’ at the end of the
paragraph and adding, in its place, ‘‘;
or’’.
I C. Adding new paragraph (b)(2)(ix).
The addition reads as follows:
I
I
§ 682.300 Payment of interest benefits on
Stafford and Consolidation loans.
*
*
*
*
*
(b) * * *
(2) * * *
(ix) The date on which the lender
determines the loan is legally
unenforceable based on the receipt of an
identity theft report under
§ 682.208(b)(3).
*
*
*
*
*
20. Section 682.302 is amended by:
A. In paragraph (d)(1)(vi)(B), removing
the word ‘‘or’’ at the end of the
paragraph.
I B. In paragraph (d)(1)(vii), by
removing the punctuation ‘‘.’’ and
adding, in its place, ‘‘; or’’.
I
I
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C. Adding new paragraph (d)(1)(viii).
D. Redesignating paragraph (f) as
paragraph (g).
I E. Adding new paragraph (f).
The addition reads as follows:
I
I
§ 682.302 Payment of special allowance on
FFEL loans.
*
*
*
*
*
(d) * * *
(1) * * *
(viii) The date on which the lender
determines the loan is legally
unenforceable based on the receipt of an
identity theft report under
§ 682.208(b)(3).
*
*
*
*
*
(f) Special allowance rates for loans
made on or after October 1, 2007. With
respect to any loan for which the first
disbursement of principal is made on or
after October 1, 2007, the special
allowance rate for an eligible loan
during a 3-month period is calculated
according to the formulas described in
paragraphs (f)(1) and (f)(2) of this
section.
(1) Except as provided in paragraph
(f)(2) of this section, the special
allowance formula shall be computed
by—
(i) Determining the average of the
bond equivalent rates of the quotes of
the 3-month commercial paper
(financial) rates in effect for each of the
days in such quarter as reported by the
Federal Reserve in Publication H–15 (or
its successor) for such 3-month period;
(ii) Subtracting the applicable interest
rate for that loan;
(iii) Adding—
(A) 1.79 percent to the resulting
percentage for a Federal Stafford loan;
(B) 1.19 percent to the resulting
percentage for a Federal Stafford Loan
during the borrower’s in-school period,
grace period and authorized period of
deferment;
(C) 1.79 percent to the resulting
percentage for a Federal PLUS loan; and
(D) 2.09 percent to the resulting
percentage for a Federal Consolidation
loan; and
(iv) Dividing the resulting percentage
by 4.
(2) For loans held by an eligible notfor-profit holder as defined in paragraph
(f)(3) of this section, the special
allowance formula shall be computed
by—
(i) Determining the average of the
bond equivalent rates of the quotes of
the 3-month commercial paper
(financial) rates in effect for each of the
days in such quarter as reported by the
Federal Reserve in Publication H–15 (or
its successor) for such 3-month period;
(ii) Subtracting the applicable interest
rate for that loan;
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(iii) Adding—
(A) 1.94 percent to the resulting
percentage for a Federal Stafford loan;
(B) 1.34 percent to the resulting
percentage for a Federal Stafford Loan
during the borrower’s in-school period,
grace period and authorized period of
deferment;
(C) 1.94 percent to the resulting
percentage for a Federal PLUS loan; and
(D) 2.24 percent to the resulting
percentage for a Federal Consolidation
loan; and
(iv) Dividing the resulting percentage
by 4.
(3)(i) For purposes of this section, the
term ‘‘eligible not-for-profit holder’’
means an eligible lender under section
435(d) of the Act (except for a school)
that is—
(A) A State, or a political subdivision,
authority, agency, or other
instrumentality thereof, including such
entities that are eligible to issue bonds
described in 26 CFR 1.103–1, or section
144(b) of the Internal Revenue Code of
1986;
(B) An entity described in section
150(d)(2) of the Internal Revenue Code
of 1986 that has not made the election
described in section 150(d)(3) of that
Code;
(C) An entity described in section
501(c)(3) of the Internal Revenue Code
of 1986; or
(D) A trustee acting as an eligible
lender on behalf of a State, political
subdivision, authority, agency,
instrumentality, or other entity
described in subparagraph (f)(3)(i)(A),
(B), or (C) of this section.
(ii) An entity that otherwise qualifies
under paragraph (f)(3) of this section
shall not be considered an eligible notfor-profit holder unless such lender—
(A) Was, on the date of the enactment
of the College Cost Reduction and
Access Act, acting as an eligible lender;
or
(B) Is a trustee acting as an eligible
lender on behalf of an entity described
in paragraph (f)(3)(ii)(A) of this section.
(iii) No political subdivision,
authority, agency, instrumentality, or
other entity described in paragraph
(f)(3)(i)(A), (B), or (C) of this section
shall be an eligible not-for-profit holder
if the entity is owned or controlled, in
whole or in part, by a for-profit entity.
(iv) No State, political subdivision,
authority, agency, instrumentality, or
other entity described in paragraph
(f)(3)(i)(A), (B), or (C) of this section
shall be an eligible not-for-profit holder
with respect to any loan, or income from
any loan, unless the State, political
subdivision, authority, agency,
instrumentality, or other entity
described in paragraph (f)(3)(i)(A), (B),
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or (C) of this section is the sole owner
of the beneficial interest in such loan
and the income from such loan.
(v) A trustee described in paragraph
(f)(3)(i)(D) of this section shall not
receive compensation as consideration
for acting as an eligible lender on behalf
of an entity described in paragraph
(f)(3)(i)(A), (B), or (C) of this section in
excess of reasonable and customary fees.
(vi) For purposes of this paragraph, an
otherwise eligible not-for-profit holder
shall not—
(A) Be deemed to be owned or
controlled, in whole or in part, by a forprofit entity; or
(B) Lose its status as the sole owner
of a beneficial interest in a loan and the
income from a loan by granting a
security interest in, or otherwise
pledging as collateral, such loan, or the
income from such loan, to secure a debt
obligation in the operation of an
arrangement described in paragraph
(f)(3)(i)(D) of this section.
(4) In the case of a loan for which the
special allowance payment is calculated
under paragraph (f)(2) of this section
and that is sold by the eligible not-forprofit holder holding the loan to an
entity that is not an eligible not-forprofit holder, the special allowance
payment for such loan shall, beginning
on the date of the sale, no longer be
calculated under paragraph (f)(2) and
shall be calculated under paragraph
(f)(1) of this section instead.
*
*
*
*
*
I 21. Section 682.305 is amended by:
I A. Redesignating paragraph (a)(3)(ii)
as paragraph (a)(3)(ii)(A).
I B. Adding new paragraph (a)(3)(ii)(B).
The addition reads as follows:
§ 682.305 Procedures for payment of
interest benefits and special allowance and
collection of origination and loan fees.
(a) * * *
(3) * * *
(ii) * * *
(B) For any FFEL loan made on or
after October 1, 2007, a lender shall pay
the Secretary a loan fee equal to 1.0
percent of the principal amount of the
loan.
*
*
*
*
*
22. Section 682.401 is amended by:
A. In paragraph (b)(2)(ii)(A), removing
the punctuation ‘‘;’’ at the end of the
paragraph and adding, in its place, the
words ‘‘, as defined in 34 CFR 668.3;
or’’.
I B. Revising paragraph (b)(2)(ii)(B).
I C. Removing paragraph (b)(2)(ii)(C).
I D. In paragraph (b)(20), removing the
number ‘‘60’’ and adding, in its place,
the number ‘‘35’’.
I E. Revising paragraph (e).
I
I
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The revisions read as follows:
§ 682.401
Basic program agreement.
*
*
*
*
*
(b) * * *
(2) * * *
(ii) * * *
(B) A period attributable to the
academic year that is not less than the
period specified in paragraph
(b)(2)(ii)(A) of this section, in which the
student earns the amount of credit in
the student’s program of study required
by the student’s school as the amount
necessary for the student to advance in
academic standing as normally
measured on an academic year basis (for
example, from freshman to sophomore
or, in the case of schools using clock
hours, completion of at least 900 clock
hours).
*
*
*
*
*
(e) Prohibited activities. (1) A
guaranty agency may not, directly or
through an agent or contractor—
(i) Except as provided in paragraph
(e)(2) of this section, offer directly or
indirectly from any fund or assets
available to the guaranty agency, any
premium, payment, or other
inducement to any prospective borrower
of an FFEL loan, or to a school or
school-affiliated organization or an
employee of a school or school-affiliated
organization, to secure applications for
FFEL loans. This includes, but is not
limited to—
(A) Payments or offerings of other
benefits, including prizes or additional
financial aid funds, to a prospective
borrower in exchange for processing a
loan using the agency’s loan guarantee;
(B) Payments or other benefits,
including prizes or additional financial
aid funds under any Title IV or State or
private program, to a school or schoolaffiliated organization based on the
school’s or organization’s voluntary or
coerced agreement to use the guaranty
agency for processing loans, or to
provide a specified volume of loans
using the agency’s loan guarantee;
(C) Payments or other benefits to a
school or any school-affiliated
organization, or to any individual in
exchange for FFEL loan applications or
application referrals, a specified volume
or dollar amount of FFEL loans using
the agency’s loan guarantee, or the
placement of a lender that uses the
agency’s loan guarantee on a school’s
list of recommended or suggested
lenders;
(D) Payment of entertainment
expenses, including expenses for private
hospitality suites, tickets to shows or
sporting events, meals, alcoholic
beverages, and any lodging, rental,
transportation or other gratuities related
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to any activity sponsored by the
guaranty agency or a lender
participating in the agency’s program,
for school employees or employees of
school-affiliated organizations;
(E) Philanthropic activities, including
providing scholarships, grants,
restricted gifts, or financial
contributions in exchange for FFEL loan
applications or application referrals, a
specified volume or dollar amount of
FFEL loans using the agency’s loan
guarantee, or the placement of a lender
that uses the agency’s loan guarantee on
a school’s list of recommended or
suggested lenders; and
(F) Staffing services to a school,
except for services provided to
participating foreign schools at the
direction of the Secretary, as a thirdparty servicer or otherwise on more than
a short-term, emergency basis, which is
non-recurring, to assist the institution
with financial aid-related functions.
(ii) Assess additional costs or deny
benefits otherwise provided to schools
and lenders participating in the agency’s
program on the basis of the lender’s or
school’s failure to agree to participate in
the agency’s program, or to provide a
specified volume of loan applications or
loan volume to the agency’s program or
to place a lender that uses the agency’s
loan guarantee on a school’s list of
recommended or suggested lenders.
(iii) Offer, directly or indirectly, any
premium, incentive payment, or other
inducement to any lender, or any person
acting as an agent, employee, or
independent contractor of any lender or
other guaranty agency to administer or
market FFEL loans, other than
unsubsidized Stafford loans or
subsidized Stafford loans made under a
guaranty agency’s lender-of-last-resort
program, in an effort to secure the
guaranty agency as an insurer of FFEL
loans. Examples of prohibited
inducements include, but are not
limited to—
(A) Compensating lenders or their
representatives for the purpose of
securing loan applications for guarantee;
(B) Performing functions normally
performed by lenders without
appropriate compensation;
(C) Providing equipment or supplies
to lenders at below market cost or
rental; and
(D) Offering to pay a lender that does
not hold loans guaranteed by the agency
a fee for each application forwarded for
the agency’s guarantee.
(iv) Mail or otherwise distribute
unsolicited loan applications to
students enrolled in a secondary school
or a postsecondary institution, or to
parents of those students, unless the
potential borrower has previously
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received loans insured by the guaranty
agency.
(v) Conduct fraudulent or misleading
advertising concerning loan availability.
(2) Notwithstanding paragraph
(e)(1)(i), (ii), and (iii) of this section, a
guaranty agency is not prohibited from
providing—
(i) Assistance to a school that is
comparable to that provided by the
Secretary to a school under the Direct
Loan Program, as identified by the
Secretary in a public announcement,
such as a notice in the Federal Register;
(ii) Default aversion activities
approved by the Secretary under section
422(h)(4)(B) of the Act;
(iii) Student aid and financial-literacy
related outreach activities, excluding inperson school-required initial and exit
counseling, as long as the name of the
entity that developed and paid for any
materials is provided to participants and
the guaranty agency does not promote
its student loan or other products; but
a guaranty agency may promote benefits
provided under other Federal or State
programs administered by the guaranty
agency;
(iv) Meals and refreshments that are
reasonable in cost and provided in
connection with guaranty agency
provided training of program
participants and elementary, secondary,
and postsecondary school personnel
and with workshops and forums
customarily used by the agency to fulfill
its responsibilities under the Act;
(v) Meals, refreshments and
receptions that are reasonable in cost
and scheduled in conjunction with
training, meeting, or conference events
if those meals, refreshments, or
receptions are open to all training,
meeting, or conference attendees;
(vi) Travel and lodging costs that are
reasonable as to cost, location, and
duration to facilitate the attendance of
school staff in training or service facility
tours that they would otherwise not be
able to undertake, or to participate in
the activities of an agency’s governing
board, a standing official advisory
committee, or in support of other
official activities of the agency;
(vii) Toll-free telephone numbers for
use by schools or others to obtain
information about FFEL loans and free
data transmission services for use by
schools to electronically submit
applicant loan processing information
or student status confirmation data;
(viii) Payment of Federal default fees
in accordance with the Act;
(ix) Items of nominal value to schools,
school-affiliated organizations, and
borrowers that are offered as a form of
generalized marketing or advertising, or
to create good will;
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(x) Loan forgiveness programs for
public service and other targeted
purposes approved by the Secretary,
provided the programs are not marketed
to secure loan applications or loan
guarantees; and
(xi) Other services as identified and
approved by the Secretary through a
public announcement, such as a notice
in the Federal Register.
(3) For the purposes of this section—
(i) The term ‘‘school-affiliated
organization’’ is defined in § 682.200.
(ii) The term ‘‘applications’’ includes
the FAFSA, FFEL loan master
promissory notes, and FFEL
consolidation loan application and
promissory notes.
(iii) The terms ‘‘other benefits’’
includes, but is not limited to,
preferential rates for or access to a
guaranty agency’s products and
services, computer hardware or nonloan processing or non-financial aid
related computer software at below
market rental or purchase cost, and the
printing and distribution of college
catalogs and other non-counseling or
non-student financial aid-related
materials at reduced or not costs.
(iv) The terms ‘‘premium,’’ ‘‘incentive
payment,’’ and ‘‘other inducement’’ do
not include services directly related to
the enhancement of the administration
of the FFEL Program that the guaranty
agency generally provides to lenders
that participate in its program. However,
the terms ‘‘premium,’’ ‘‘incentive
payment,’’ and ‘‘inducement’’ do apply
to other activities specifically intended
to secure a lender’s participation in the
agency’s program.
(v) The term ‘‘emergency basis’’ for
the purpose of staffing services to a
school under paragraph (e)(1)(i)(F) of
this section means a State- or Federallydeclared natural disaster, a Federallydeclared national disaster, and other
localized disasters and emergencies
identified by the Secretary.
*
*
*
*
*
23. Section 682.402 is amended by:
A. Revising the first sentence in
paragraph (b)(2).
I B. Revising the third sentence in
paragraph (b)(3).
I C. Revising paragraph (c).
I D. In paragraph (e)(2)(iv), adding the
words ‘‘or inaccurate’’ immediately after
the word ‘‘adverse’’.
I E. In paragraph (e)(3)(v)(C), adding the
words ‘‘by a perpetrator named in the
verdict or judgment’’ at the end of the
paragraph.
The revisions read as follows:
I
I
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§ 682.402 Death, disability, closed school,
false certification, unpaid refunds, and
bankruptcy payments.
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*
*
*
*
*
(b) * * *
(2) A discharge of a loan based on the
death of the borrower (or student in the
case of a PLUS loan) must be based on
an original or certified copy of the death
certificate, or an accurate and complete
photocopy of the original or certified
copy of the death certificate. * * *
(3) * * * If the lender is not able to
obtain an original or certified copy of
the death certificate, or an accurate and
complete photocopy of the original or
certified copy of the death certificate or
other documentation acceptable to the
guaranty agency, under the provisions
of paragraph (b)(2) of this section,
during the period of suspension, the
lender must resume collection activity
from the point that it had been
discontinued. * * *
(c)(1) Total and permanent disability.
A borrower’s loan is discharged if the
borrower becomes totally and
permanently disabled, as defined in
§ 682.200(b), and satisfies the additional
eligibility requirements contained in
this section.
(2) Discharge application process.
After being notified by the borrower or
the borrower’s representative that the
borrower claims to be totally and
permanently disabled, the lender
promptly requests that the borrower or
the borrower’s representative submit a
discharge application to the lender, on
a form approved by the Secretary. The
application must contain a certification
by a physician, who is a doctor of
medicine or osteopathy legally
authorized to practice in a State, that the
borrower is totally and permanently
disabled as defined in § 682.200(b). The
borrower must submit the application to
the lender within 90 days of the date the
physician certifies the application. If the
lender and guaranty agency approve the
discharge claim, under the procedures
in paragraph (c)(5) of this section, the
guaranty agency must assign the loan to
the Secretary.
(3) Secretary’s initial eligibility
determination. (i) If, after reviewing the
borrower’s application, the Secretary
determines that the certification
provided by the borrower supports the
conclusion that the borrower meets the
criteria for a total and permanent
disability discharge, as defined in
§ 682.200(b), the borrower is considered
totally and permanently disabled as of
the date the physician completes and
certifies the borrower’s application.
(ii) Upon making an initial
determination that the borrower is
totally and permanently disabled as
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defined in § 682.200(b), the Secretary
notifies the borrower that the loan will
be in a conditional discharge status for
a period of up to three years and that no
payments are due on the loan. The
notification to the borrower identifies
the conditions of the conditional
discharge specified in paragraph (c)(4)(i)
of this section. The conditional
discharge period begins on the date the
physician certified on the application
that the borrower is totally and
permanently disabled, as defined in
§ 682.200(b).
(iii) If the Secretary determines that
the certification provided by the
borrower does not support the
conclusion that the borrower meets the
criteria for a total and permanent
disability discharge in paragraph
(c)(4)(i) of this section, the Secretary
notifies the borrower that the
application for a disability discharge has
been denied, and that the loan is due
and payable to the Secretary under the
terms of the promissory note.
(4) Eligibility requirements for total
and permanent disability discharge. (i)
A borrower meets the eligibility criteria
for a discharge of a loan based on total
and permanent disability if, from the
date the physician certifies the
borrower’s application, through the end
of the three-year conditional discharge
period—
(A) The borrower’s annual earnings
from employment do not exceed 100
percent of the poverty line for a family
of two, as determined in accordance
with the Community Service Block
Grant Act;
(B) The borrower does not receive a
new loan under the Perkins, FFEL, or
Direct Loan programs, except for a FFEL
or Direct Consolidation Loan that does
not include any loans that are in a
conditional discharge status; and
(C) The borrower ensures that the full
amount of any title IV loan
disbursement on any loan received prior
to the date the physician completed and
certified the application is returned to
the holder within 120 days of the
disbursement date.
(ii) During the conditional discharge
period, the borrower or, if applicable,
the borrower’s representative—
(A) Is not required to make any
payments on the loan;
(B) Is not considered delinquent or in
default on the loan, unless the loan was
past due or in default at the time the
conditional discharge was granted;
(C) Must promptly notify the
Secretary of any changes in address or
phone number;
(D) Must promptly notify the
Secretary if the borrower’s annual
earnings from employment exceed the
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amount specified in paragraph
(c)(4)(i)(A) of this section; and
(E) Must provide the Secretary, upon
request, with additional documentation
or information related to the borrower’s
eligibility for a discharge under this
section.
(iii) If the borrower satisfies the
criteria for a total and permanent
disability discharge during and at the
end of the conditional discharge period,
the balance of the loan is discharged at
the end of the conditional discharge
period and any payments received after
the physician completed and certified
the borrower’s loan discharge
application are returned to the person
who made the payments on the loan.
(iv) If, at any time during or at the end
of the three-year conditional discharge
period, the Secretary determines that
the borrower does not continue to meet
the eligibility criteria for a total and
permanent disability discharge, the
Secretary ends the conditional discharge
period and resumes collection activity
on the loan. The Secretary does not
require the borrower to pay any interest
that accrued on the loan from the date
of the Secretary’s initial eligibility
determination described in paragraph
(c)(3)(i) of this section through the end
of the conditional discharge period.
(v) The Secretary reserves the right to
require the borrower to submit
additional medical evidence if the
Secretary determines that the borrower’s
application does not conclusively prove
that the borrower is disabled. As part of
this review or at any time during the
application process or during or at the
end of the conditional discharge period,
the Secretary may arrange for an
additional review of the borrower’s
condition by an independent physician
at no expense to the applicant.
(5) Lender and guaranty agency
responsibilities. (i) After being notified
by a borrower or a borrower’s
representative that the borrower claims
to be totally and permanently disabled,
the lender must continue collection
activities until it receives either the
certification of total and permanent
disability from a physician or a letter
from a physician stating that the
certification has been requested and that
additional time is needed to determine
if the borrower is totally and
permanently disabled, as defined in
§ 682.200(b). Except as provided in
paragraph (c)(5)(iii) of this section, after
receiving the physician’s certification or
letter the lender may not attempt to
collect from the borrower or any
endorser.
(ii) The lender must submit a
disability claim to the guaranty agency
if the borrower submits a certification
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by a physician and the lender makes a
determination that the certification
supports the conclusion that the
borrower meets the criteria for a total
and permanent disability discharge, as
specified in paragraph (c)(4)(i) of this
section.
(iii) If the lender determines that a
borrower who claims to be totally and
permanently disabled is not totally and
permanently disabled, as defined in
§ 682.200(b), or if the lender does not
receive the physician’s certification of
total and permanent disability within 60
days of the receipt of the physician’s
letter requesting additional time, as
described in paragraph (c)(5)(i) of this
section, the lender must resume
collection and is deemed to have
exercised forbearance of payment of
both principal and interest from the date
collection activity was suspended. The
lender may capitalize, in accordance
with § 682.202(b), any interest accrued
and not paid during that period.
(iv) The guaranty agency must pay a
claim submitted by the lender if the
guaranty agency has reviewed the
application and determined that it is
complete and that it supports the
conclusion that the borrower meets the
criteria for a total and permanent
disability discharge, as specified in
paragraph (c)(4)(i) of this section.
(v) If the guaranty agency does not
pay the disability claim, the guaranty
agency must return the claim to the
lender with an explanation of the basis
for the agency’s denial of the claim.
Upon receipt of the returned claim, the
lender must notify the borrower that the
application for a disability discharge has
been denied, provide the basis for the
denial, and inform the borrower that the
lender will resume collection on the
loan. The lender is deemed to have
exercised forbearance of both principal
and interest from the date collection
activity was suspended until the first
payment due date. The lender may
capitalize, in accordance with
§ 682.202(b), any interest accrued and
not paid during that period.
(vi) If the guaranty agency pays the
disability claim, the lender must notify
the borrower that—
(A) The loan will be assigned to the
Secretary for determination of eligibility
for a total and permanent disability
discharge and that no payments are due
on the loan; and
(B) To remain eligible for the
discharge from the date the physician
completes and certifies the borrower’s
total and permanent disability on the
application until the borrower receives
a final disability discharge, the
borrower—
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(1) Cannot have annual earnings from
employment that exceed 100 percent of
the poverty line for a family of two, as
determined in accordance with the
Community Services Block Grant;
(2) Cannot receive any new Title IV
loans except for a FFEL or Direct
Consolidation Loan that does not
include any loans on which the
borrower is seeking a discharge; and
(3) Must ensure that the full amount
of any Title IV loan disbursement made
to the borrower on or after the date the
physician completed and certified the
application is returned to the holder
within 120 days of the disbursement
date.
(vii) After receiving a claim payment
from the guaranty agency, the lender
must forward to the guaranty agency
any payments subsequently received
from or on behalf of the borrower.
(viii) The Secretary reimburses the
guaranty agency for a disability claim
paid to the lender after the agency pays
the claim to the lender.
(ix) The guaranty agency must assign
the loan to the Secretary after the
guaranty agency pays the disability
claim.
*
*
*
*
*
I 24. Section 682.404 is amended by:
I A. Adding new paragraph (g)(1)(ii)(E).
I B. Revising paragraph (i).
The addition and revision read as
follows:
§ 682.404
Federal reinsurance agreement.
*
*
*
*
*
(g) * * *
(1) * * *
(ii) * * *
(E) 16 percent of borrower payments
received on or after October 1, 2007.
*
*
*
*
*
(i) Account Maintenance Fee. A
guaranty agency is paid an account
maintenance fee based on the original
principal amount of outstanding FFEL
Program loans insured by the agency.
For fiscal years 1999 and 2000, the fee
is 0.12 percent of the original principal
amount of outstanding loans. For fiscal
years 2000 through 2007, the fee is 0.10
percent of the original principal amount
of outstanding loans. After fiscal year
2007, the fee is 0.06 percent of the
original principal amount of
outstanding loans.
*
*
*
*
*
I 25. Section 682.406 is amended by
adding new paragraph (d) to read as
follows:
§ 682.406 Conditions for claim payments
from the Federal Fund and for reinsurance
coverage.
*
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(d) A guaranty agency may not make
a claim payment from the Federal Fund
or receive a reinsurance payment on a
loan if the agency determines or is
notified by the Secretary that the lender
offered or provided an improper
inducement as described in paragraph
(5)(i) of the definition of lender in
§ 682.200(b).
*
*
*
*
*
I 26. Section 682.409 is amended by
adding new paragraphs (c)(4)(vii) and
(c)(4)(viii) to read as follows:
§ 682.409 Mandatory assignment by
guaranty agencies of defaulted loans to the
Secretary.
*
*
*
*
*
(c)* * *
(4)* * *
(vii) The record of the lender’s
disbursement of Stafford and PLUS loan
funds to the school for delivery to the
borrower.
(viii) If the MPN or promissory note
was signed electronically, the name and
location of the entity in possession of
the original electronic MPN or
promissory note.
*
*
*
*
*
I 27. Section 682.411 is amended by
revising paragraph (o) as follows:
§ 682.411 Lender due diligence in
collecting guaranty agency loans.
*
*
*
*
*
(o) Preemption. The provisions of this
section—
(1) Preempt any State law, including
State statutes, regulations, or rules, that
would conflict with or hinder
satisfaction of the requirements or
frustrate the purposes of this section;
and
(2) Do not preempt provisions of the
Fair Credit Reporting Act that provide
relief to a borrower while the lender
determines the legal enforceability of a
loan when the lender receives a valid
identity theft report or notification from
a credit bureau that information
furnished is a result of an alleged
identity theft as defined in
§ 682.402(e)(14).
*
*
*
*
*
I 28. Section 682.413 is amended by:
I A. Adding new paragraph (h).
I B. In the Note at the end of the
section, removing the word ‘‘Note’’ and
adding, in its place, the words ‘‘Note to
Section 682.413’’.
The addition reads as follows:
§ 682.413
Remedial actions.
*
*
*
*
*
(h) In any action to require repayment
of funds or to withhold funds from a
guaranty agency, or to limit, suspend, or
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terminate a guaranty agency based on a
violation of § 682.401(e), if the Secretary
finds that the guaranty agency provided
or offered the payments or activities
listed in § 682.401(e)(1), the Secretary
applies a rebuttable presumption that
the payments or activities were offered
or provided to secure applications for
FFEL loans or to secure FFEL loan
volume. To reverse the presumption, the
guaranty agency must present evidence
that the activities or payments were
provided for a reason unrelated to
securing applications for FFEL loans or
securing FFEL loan volume.
*
*
*
*
*
I 29. Section 682.414 is amended by:
I A. Adding new paragraph (a)(5)(iv).
I B. Adding new paragraph (a)(6).
I C. Revising paragraph (b)(4).
The additions and revisions read as
follows:
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§ 682.414 Records, reports, and inspection
requirements for guaranty agency
programs.
(a)* * *
(5)* * *
(iv) If a lender made a loan based on
an electronically signed MPN, the
holder of the original electronically
signed MPN must retain that original
MPN for at least 3 years after all the
loans made on the MPN have been
satisfied.
(6)(i) Upon the Secretary’s request
with respect to a particular loan or loans
assigned to the Secretary and evidenced
by an electronically signed promissory
note, the guaranty agency and the lender
that created the original electronically
signed promissory note must cooperate
with the Secretary in all activities
necessary to enforce the loan or loans.
The guaranty agency or lender must
provide—
(A) An affidavit or certification
regarding the creation and maintenance
of the electronic records of the loan or
loans in a form appropriate to ensure
admissibility of the loan records in a
legal proceeding. This affidavit or
certification may be executed in a single
record for multiple loans provided that
this record is reliably associated with
the specific loans to which it pertains;
and
(B) Testimony by an authorized
official or employee of the guaranty
agency or lender, if necessary to ensure
admission of the electronic records of
the loan or loans in the litigation or
legal proceeding to enforce the loan or
loans.
(ii) The affidavit or certification
described in paragraph (a)(6)(i)(A) of
this section must include, if requested
by the Secretary—
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(A) A description of the steps
followed by a borrower to execute the
promissory note (such as a flow chart);
(B) A copy of each screen as it would
have appeared to the borrower of the
loan or loans the Secretary is enforcing
when the borrower signed the note
electronically;
(C) A description of the field edits and
other security measures used to ensure
integrity of the data submitted to the
originator electronically;
(D) A description of how the executed
promissory note has been preserved to
ensure that is has not been altered after
it was executed;
(E) Documentation supporting the
lender’s authentication and electronic
signature process; and
(F) All other documentary and
technical evidence requested by the
Secretary to support the validity or the
authenticity of the electronically signed
promissory note.
(iii) The Secretary may request a
record, affidavit, certification or
evidence under paragraph (a)(6) of this
section as needed to resolve any factual
dispute involving a loan that has been
assigned to the Secretary including, but
not limited to, a factual dispute raised
in connection with litigation or any
other legal proceeding, or as needed in
connection with loans assigned to the
Secretary that are included in a Title IV
program audit sample, or for other
similar purposes. The guaranty agency
must respond to any request from the
Secretary within 10 business days.
(iv) As long as any loan made to a
borrower under a MPN created by the
lender is not satisfied, the holder of the
original electronically signed
promissory note is responsible for
ensuring that all parties entitled to
access to the electronic loan record,
including the guaranty agency and the
Secretary, have full and complete access
to the electronic record.
(b) * * *
(4) A report to the Secretary of the
borrower’s enrollment and loan status
information, or any Title IV loan-related
data required by the Secretary, by the
deadline date established by the
Secretary.
*
*
*
*
*
§ 682.415
[Removed and Reserved]
30. Section 682.415 is removed and
reserved.
I
31. Section 682.602 is added to read
as follows:
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§ 682.602 Rules for a school or schoolaffiliated organization that makes or
originates loans through an eligible lender
trustee.
(a) A school or school-affiliated
organization may not contract with an
eligible lender to serve as trustee for the
school or school-affiliated organization
unless—
(1) The school or school-affiliated
organization originated and continues or
renews a contract made on or before
September 30, 2006 with the eligible
lender; and
(2) The eligible lender held at least
one loan in trust on behalf of the school
or school-affiliated organization on
September 30, 2006.
(b) As of January 1, 2007, and for
loans first disbursed on or after that date
under a lender trustee arrangement that
continues in effect after September 30,
2006—
(1) A school in a trustee arrangement
or affiliated with an organization
involved in a trustee arrangement to
originate loans must comply with the
requirements of § 682.601(a), except for
paragraphs (a)(4), (a)(7), and (a)(9) of
that section; and
(2) A school-affiliated organization
involved in a trustee arrangement to
make loans must comply with the
requirements of § 682.601(a) except for
paragraphs (a)(1), (a)(2), (a)(3), (a)(4),
(a)(6), (a)(7), and (a)(9) of that section.
(Approved by the Office of Management and
Budget under control number 1845–0020)
(Authority: 20 U.S.C. 1082, 1085)
32. Section 682.603 is amended by:
A. In paragraph (a), at the end of the
last sentence, removing the words ‘‘on
the application by the student’’ and
adding, in their place, the words ‘‘by the
borrower and, in the case of a parent
borrower of a PLUS loan, the student
and the parent borrower’’.
I B. In paragraph (b), removing the
words ‘‘making application for the
loan’’.
I C. Redesignating paragraphs (d), (e),
(f), (g), (h), and (i) as paragraphs (e), (f),
(g), (h), (i), and (j), respectively.
I D. Adding a new paragraph (d).
I E. In the introductory language in
newly redesignated paragraph (e),
removing the words ‘‘application, or
combination of loan applications,’’ and
adding, in their place, the words ‘‘, or
a combination of loans,’’.
I F. In newly redesignated paragraph
(e)(2), adding the words ‘‘for the period
of enrollment’’ after the word
‘‘attendance’’.
I G. In newly redesignated paragraph
(e)(2)(ii), adding the word ‘‘Subsidized’’
immediately before the word ‘‘Stafford’’
and removing the words ‘‘that is eligible
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for interest benefits’’ immediately after
the word ‘‘loan’’.
I H. Revising newly redesignated
paragraph (f).
I I. In newly redesignated paragraph
(g)(2)(i), removing the words ‘‘,not to
exceed 12 months,’’.
The addition and revision read as
follows:
§ 682.603 Certification by a participating
school in connection with a loan
application.
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*
*
*
*
*
(d) Before certifying a PLUS loan
application for a graduate or
professional student borrower, the
school must determine the borrower’s
eligibility for a Stafford loan. If the
borrower is eligible for a Stafford loan
but has not requested the maximum
Stafford loan amount for which the
borrower is eligible, the school must—
(1) Notify the graduate or professional
student borrower of the maximum
Stafford loan amount that he or she is
eligible to receive and provide the
borrower with a comparison of—
(i) The maximum interest rate for a
Stafford loan and the maximum interest
rate for a PLUS loan;
(ii) Periods when interest accrues on
a Stafford loan and periods when
interest accrues on a PLUS loan; and
(iii) The point at which a Stafford
loan enters repayment and the point at
which a PLUS loan enters repayment;
and
(2) Give the graduate or professional
student borrower the opportunity to
request the maximum Stafford loan
amount for which the borrower is
eligible.
*
*
*
*
*
(f) In certifying loans, a school—
(1) May not refuse to certify, or delay
certification, of a Stafford or PLUS loan
based on the borrower’s selection of a
particular lender or guaranty agency;
(2) May not, for first-time borrowers,
assign through award packaging or other
methods, a borrower’s loan to a
particular lender;
(3) May refuse to certify a Stafford or
PLUS loan or may reduce the borrower’s
determination of need for the loan if the
reason for that action is documented
and provided to the borrower in writing,
provided that—
(i) The determination is made on a
case-by-case basis; and
(ii) The documentation supporting the
determination is retained in the
student’s file; and
(4) May not, under paragraph (f)(1),
(2), and (3) of this section, engage in any
pattern or practice that results in a
denial of a borrower’s access to FFEL
loans because of the borrower’s race,
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sex, color, religion, national origin, age,
handicapped status, income, or
selection of a particular lender or
guaranty agency.
*
*
*
*
*
I 33. Section 682.604 is amended by:
I A. Revising paragraph (f)(1).
I B. Redesignating paragraphs (f)(2),
(f)(3), and (f)(4) as paragraphs (f)(5),
(f)(6), and (f)(7), respectively.
I C. Adding new paragraphs (f)(2),
(f)(3), and (f)(4).
I D. In newly redesignated paragraph
(f)(5), removing the words ‘‘The initial
counseling must’’ and adding, in their
place, the words ‘‘Initial counseling for
Stafford Loan borrowers must’’.
I E. In newly redesignated paragraph
(f)(5)(iv), removing the words, ‘‘of a
Stafford loan’’.
I F. In newly redesignated paragraph
(f)(5)(v), adding the words ‘‘,or student
borrowers with Stafford and PLUS
loans, depending on the types of loans
the borrower has obtained,’’
immediately after the words ‘‘Stafford
loan borrowers’’.
I G. In paragraph (g)(2)(i), removing the
words ‘‘Stafford or SLS loans’’ and
adding, in their place, ‘‘Stafford loans,
or student borrowers who have obtained
Stafford and PLUS loans, depending on
the types of loans the student borrower
has obtained,’’.
The revision and additions read as
follows:
§ 682.604 Processing the borrower’s loan
proceeds and counseling borrowers.
*
*
*
*
*
(f) Initial counseling. (1) A school
must ensure that initial counseling is
conducted with each Stafford loan
borrower prior to its release of the first
disbursement, unless the student
borrower has received a prior Federal
Stafford, Federal SLS, or Direct
subsidized or unsubsidized loan. The
initial counseling must—
(i) Explain the use of a Master
Promissory Note;
(ii) Emphasize to the student borrower
the seriousness and importance of the
repayment obligation the student
borrower is assuming;
(iii) Describe the likely consequences
of default, including adverse credit
reports, Federal offset, and litigation;
(iv) In the case of a student borrower
(other than a borrower of a loan made
or originated by the school), emphasize
that the student borrower is obligated to
repay the full amount of the loan even
if the student borrower does not
complete the program, is unable to
obtain employment upon completion of
the program, or is otherwise dissatisfied
with or does not receive the educational
or other services that the student
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borrower purchased from the school;
and
(v) Inform the student borrower of
sample monthly repayment amounts
based on a range of student levels of
indebtedness or on the average
indebtedness of Stafford loan borrowers,
or student borrowers with Stafford and
PLUS loans, depending on the types of
loans the borrower has obtained at the
same school or in the same program of
study at the same school.
(2) A school must ensure that initial
counseling is conducted with each
graduate or professional student PLUS
loan borrower prior to its release of the
first disbursement, unless the student
has received a prior Federal PLUS loan
or Direct PLUS loan. The initial
counseling must—
(i) Inform the student borrower of
sample monthly repayment amounts
based on a range of student levels of
indebtedness or on the average
indebtedness of graduate or professional
student PLUS loan borrowers, or
student borrowers with Stafford and
PLUS loans, depending on the types of
loans the borrower has obtained, at the
same school or in the same program of
study at the same school;
(ii) For a graduate or professional
student who has received a prior
Federal Stafford, or Direct subsidized or
unsubsidized loan, provide the
information specified in
§ 682.603(d)(1)(i) through
§ 682.603(d)(1)(iii); and
(iii) For a graduate or professional
student who has not received a prior
Federal Stafford, or Direct subsidized or
unsubsidized loan, provide the
information specified in paragraph
(f)(1)(i) through (f)(1)(iv) of this section.
(3) Initial counseling must be
conducted either in person, by
audiovisual presentation, or by
interactive electronic means. If initial
counseling is conducted through
interactive electronic means, the school
must take reasonable steps to ensure
that each student borrower receives the
counseling materials, and participates in
and completes the initial counseling.
(4) A school must ensure that an
individual with expertise in the title IV
programs is reasonably available shortly
after the counseling to answer the
student borrower’s questions regarding
those programs. As an alternative, prior
to releasing the proceeds of a loan in the
case of a student borrower enrolled in
a correspondence program or a student
borrower enrolled in a study-abroad
program that the home institution
approves for credit, the counseling may
be provided through written materials.
(5) A school must maintain
documentation substantiating the
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§ 685.202 Charges for which Direct Loan
Program borrowers are responsible.
school’s compliance with this section
for each student borrower.
*
*
*
*
*
I 34. Section 682.705 is amended by
adding new paragraph (c) to read as
follows:
§ 682.705
Suspension proceedings.
*
*
*
*
*
(c) In any action to suspend a lender
based on a violation of the prohibitions
in section 435(d)(5) of the Act, if the
Secretary, the designated Department
official, or hearing official finds that the
lender provided or offered the payments
or activities listed in paragraph (5)(i) of
the definition of lender in § 682.200(b),
the Secretary or the official applies a
rebuttable presumption that the
payments or activities were offered or
provided to secure applications for
FFEL loans or to secure FFEL loan
volume. To reverse the presumption, the
lender must present evidence that the
activities or payments were provided for
a reason unrelated to securing
applications for FFEL loans or securing
FFEL loan volume.
*
*
*
*
*
35. Section 682.706 is amended by
adding new paragraph (d) to read as
follows:
I
§ 682.706 Limitation or termination
proceedings.
*
*
*
*
*
(d) In any action to limit or terminate
a lender’s eligibility based on a violation
of the prohibitions in section 435(d)(5)
of the Act, if the Secretary, the
designated Department official or
hearing official finds that the lender
provided or offered the payments or
activities described in paragraph (5)(i) of
the definition of lender in § 682.200(b),
the Secretary or the official applies a
rebuttable presumption that the
payments or activities were offered or
provided to secure applications for
FFEL loans. To reverse the presumption,
the lender must present evidence that
the activities or payments were
provided for a reason unrelated to
securing applications for FFEL loans or
securing FFEL loan volume.
*
*
*
*
*
(a) * * *
(1) * * *
(v) For a subsidized Stafford loan
made to an undergraduate student for
which the first disbursement is made on
or after:
(A) July 1, 2006 and before July 1,
2008, the interest rate is 6.8 percent on
the unpaid principal balance of the
loan.
(B) July 1, 2008 and before July 1,
2009, the interest rate is 6 percent on
the unpaid principal balance of the
loan.
(C) July 1, 2009 and before July 1,
2010, the interest rate is 5.6 percent on
the unpaid principal balance of the
loan.
(D) July 1, 2010 and before July 1,
2011, the interest rate is 4.5 percent on
the unpaid principal balance of the
loan.
(E) July 1, 2011 and before July 2012,
the interest rate is 3.4 percent on the
unpaid balance of the loan.
*
*
*
*
*
I 38. Section 685.204 is amended by:
I A. In paragraph (b), removing the
parenthetical ‘‘(f)’’, and adding in its
place, the parenthetical ‘‘(g)’’.
I B. In paragraph (b)(1)(iii)(A),
removing the words ‘‘(b)(1)(i)’’ and
adding, in their place, the words
‘‘(b)(1)(i)(A)’’.
I C. In paragraph (d)(1), removing the
word ‘‘the’’ and adding, in its place, the
word ‘‘The’’.
I D. In paragraph (d)(2), removing the
word ‘‘the’’ and adding, in its place, the
word ‘‘The’’.
I E. In paragraph (e)(1), removing the
words ‘‘first disbursed on or after July
1, 2001’’ and removing the words ‘‘not
to exceed 3 years’’.
I F. Removing paragraph (e)(5).
I G. Redesignating paragraphs (e)(2),
(e)(3), and (e)(4), as paragraphs (e)(3),
(e)(4), and (e)(5), respectively.
I H. Adding a new paragraph (e)(2).
I I. Redesignating paragraph (f) as
paragraph (g).
I J. Adding new paragraph (f).
I K. Adding new paragraph (h).
The additions read as follows:
§ 685.204
PART 685—WILLIAM D. FORD
FEDERAL DIRECT LOAN PROGRAM
36. The authority citation for part 685
continues to read as follows:
mstockstill on PROD1PC66 with RULES2
I
Authority: 20 U.S.C. 1087a et seq., unless
otherwise noted.
37. Section 685.202 is amended by
adding new paragraph (a)(1)(v) to read
as follows:
I
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Deferments.
*
*
*
*
*
(e) * * *
(2) The deferment period ends 180
days after the demobilization date for
the service described in paragraphs
(e)(1)(i) and (e)(1)(ii) of this section.
*
*
*
*
*
(f)(1) A borrower who receives a
Direct Loan Program loan is entitled to
receive a military active duty student
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62009
deferment for 13 months following the
conclusion of the borrower’s active duty
military service if—
(i) The borrower is a member of the
National Guard or other reserve
component of the Armed Forces of the
United States or a member of such
forces in retired status; and
(ii) The borrower was enrolled in a
program of instruction at an eligible
institution at the time, or within six
months prior to the time, the borrower
was called to active duty.
(2) As used in paragraph (f)(1) of this
section, ‘‘Active duty’’ means active
duty as defined in section 101(d)(1) of
title 10, United States Code, except—
(i) Active duty includes active State
duty for members of the National Guard;
and
(ii) Active duty does not include
active duty for training or attendance at
a service school.
(3) If the borrower returns to enrolled
student status during the 13-month
deferment period, the deferment expires
at the time the borrower returns to
enrolled student status.
*
*
*
*
*
(h)(1) To receive a deferment, except
as provided under paragraph (b)(1)(i)(A)
of this section, the borrower must
request the deferment and provide the
Secretary with all information and
documents required to establish
eligibility for the deferment. In the case
of a deferment granted under paragraph
(e)(1) of this section, a borrower’s
representative may request the
deferment and provide the required
information and documents on behalf of
the borrower.
(2) After receiving a borrower’s
written or verbal request, the Secretary
may grant a deferment under paragraphs
(b)(1)(i)(B), (b)(1)(i)(C), (b)(2)(i), (b)(3)(i),
(e)(1), and (f)(1) of this section if the
Secretary confirms that the borrower has
received a deferment on a Perkins or
FFEL Loan for the same reason and the
same time period.
(3) The Secretary relies in good faith
on the information obtained under
paragraph (h)(2) of this section when
determining a borrower’s eligibility for
a deferment, unless the Secretary, as of
the date of the determination, has
information indicating that the borrower
does not qualify for the deferment. The
Secretary resolves any discrepant
information before granting a deferment
under paragraph (h)(2) of this section.
(4) If the Secretary grants a deferment
under paragraph (h)(2) of this section,
the Secretary notifies the borrower that
the deferment has been granted and that
the borrower has the option to cancel
the deferment and continue to make
payments on the loan.
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(5) If the Secretary grants a military
service deferment based on a request
from a borrower’s representative, the
Secretary notifies the borrower that the
deferment has been granted and that the
borrower has the option to cancel the
deferment and continue to make
payments on the loan. The Secretary
may also notify the borrower’s
representative of the outcome of the
deferment request.
*
*
*
*
*
I 39. Section 685.212 is amended by
revising paragraph (a)(1) and (2) to read
as follows:
§ 685.212
Discharge of a loan obligation.
(a) Death. (1) If a borrower (or a
student on whose behalf a parent
borrowed a Direct PLUS Loan) dies, the
Secretary discharges the obligation of
the borrower and any endorser to make
any further payments on the loan based
on an original or certified copy of the
borrower’s (or student’s in the case of a
Direct PLUS loan obtained by a parent
borrower) death certificate, or an
accurate and complete photocopy of the
original or certified copy of the
borrower’s (or student’s in the case of a
Direct PLUS loan obtained by a parent
borrower) death certificate.
(2) If an original or certified copy of
the death certificate or an accurate and
complete photocopy of the original or
certified copy of the death certificate is
not available, the Secretary discharges
the loan only if other reliable
documentation establishes, to the
Secretary’s satisfaction, that the
borrower (or student) has died. The
Secretary discharges a loan based on
documentation other than an original or
certified copy of the death certificate, or
an accurate and complete photocopy of
the original or certified copy of the
death certificate only under exceptional
circumstances and on a case-by-case
basis.
*
*
*
*
*
I 40. Section 685.213 is revised to read
as follows:
mstockstill on PROD1PC66 with RULES2
§ 685.213
Total and permanent disability.
(a) General. A borrower’s Direct Loan
is discharged if the borrower becomes
totally and permanently disabled, as
defined in § 682.200(b), and satisfies the
additional eligibility requirements
contained in this section.
(b) Discharge application process. (1)
To qualify for a discharge of a Direct
Loan based on a total and permanent
disability, a borrower must submit a
discharge application to the Secretary
on a form approved by the Secretary.
The application must contain a
certification by a physician, who is a
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17:04 Oct 31, 2007
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doctor of medicine or osteopathy legally
authorized to practice in a State, that the
borrower is totally and permanently
disabled as defined in § 682.200(b). The
borrower must submit the application to
the Secretary within 90 days of the date
the physician certifies the application.
(2) Upon receipt of the borrower’s
application, the Secretary notifies the
borrower that—
(i) No payments are due on the loan;
and
(ii) The borrower, in order to remain
eligible for the discharge from the date
the physician completes and certifies
the borrower’s total and permanent
disability on the application until the
date the borrower receives a final
disability discharge—
(A) Not receive annual earnings from
employment that exceed 100 percent of
the poverty line for a family of two, as
determined in accordance with the
Community Service Block Grant Act;
(B) Not receive a new loan under the
Perkins, FFEL, or Direct Loan programs,
except for a FFEL or Direct
Consolidation Loan that does not
include any loans on which the
borrower is seeking a discharge; and
(C) Must ensure that the full amount
of any Title IV loan disbursement on
any loan received prior to the date the
physician completed and certified the
application is returned to the holder
within 120 days of the disbursement
date.
(c) Initial determination of eligibility.
(1) If, after reviewing the borrower’s
application, the Secretary determines
that the certification provided by the
borrower supports the conclusion that
the borrower meets the criteria for a
total and permanent disability
discharge, as defined in § 682.200(b),
the borrower is considered totally and
permanently disabled as of the date the
physician completes and certifies the
borrower’s application.
(2) Upon making an initial
determination that the borrower is
totally and permanently disabled, as
defined in § 682.200(b), the Secretary
notifies the borrower that the loan will
be in a conditional discharge status for
a period of up to three years and that no
payments are due on the loan. The
notification to the borrower identifies
the conditions of the conditional
discharge period specified in paragraph
(d)(1) of this section. The conditional
discharge period begins on the date the
physician certifies on the application
that the borrower is totally and
permanently disabled, as defined in
§ 682.200(b).
(3) If the Secretary determines that the
certification provided by the borrower
does not support the conclusion that the
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borrower meets the criteria for a total
and permanent disability discharge in
paragraph (d)(1) of this section, the
Secretary notifies the borrower that the
application for a disability discharge has
been denied, and that the loan is due
and payable to the Secretary under the
terms of the promissory note.
(d) Eligibility requirements for a total
and permanent disability discharge. (1)
A borrower meets the eligibility
requirements for a discharge of a loan
based on total and permanent disability
if, from the date the physician certified
the borrower’s discharge application,
through the end of the three-year
conditional discharge period—
(i) The borrower’s annual earnings
from employment do not exceed 100
percent of the poverty line for a family
of two, as determined in accordance
with the Community Service Block
Grant Act;
(ii) The borrower does not receive a
new loan under the Perkins, FFEL or
Direct Loan programs, except for a FFEL
or Direct Consolidation Loan that does
not include any loans that are in a
conditional discharge status; and
(iii) The borrower ensures that the full
amount of any Title IV loan
disbursement on any loan received prior
to the date the physician completed and
certified the application is returned to
the holder within 120 days of the
disbursement date.
(2) During the conditional discharge
period, the borrower or, if applicable,
the borrower’s representative—
(i) Is not required to make any
payments on the loan;
(ii) Is not considered delinquent or in
default on the loan, unless the loan was
past due or in default at the time the
conditional discharge was granted;
(iii) Must promptly notify the
Secretary of any changes in address or
phone number;
(iv) Must promptly notify the
Secretary if the borrower’s annual
earnings from employment exceed the
amount specified in paragraph (d)(1)(i)
of this section; and
(v) Must provide the Secretary, upon
request, with additional documentation
or information related to the borrower’s
eligibility for a discharge under this
section.
(3) If the borrower satisfies the criteria
for a total and permanent disability
discharge during and at the end of the
three-year conditional discharge period,
the Secretary—
(i) Discharges the obligation of the
borrower and any endorser to make any
further payments on the loan at the end
of that period; and
(ii) Returns any payments received
after the date the physician completed
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and certified the borrower’s loan
discharge application to the person who
made the payments on the loan.
(4) If, at any time during or at the end
of the three-year conditional discharge
period, the Secretary determines that
the borrower does not continue to meet
the eligibility criteria for a total and
permanent disability discharge, the
Secretary ends the conditional discharge
period and resumes collection activity
on the loan. The Secretary does not
require the borrower to pay any interest
that accrued on the loan from the date
of the Secretary’s initial eligibility
determination described in paragraph
(c)(2) of this section through the end of
the conditional discharge period.
(5) The Secretary reserves the right to
require the borrower to submit
additional medical evidence if the
Secretary determines that the borrower’s
application does not conclusively prove
that the borrower is disabled. As part of
this review or at any time during the
application process or during or at the
end of the conditional discharge period,
the Secretary may arrange for an
additional review of the borrower’s
condition by an independent physician
at no expense to the applicant.
(Approved by the Office of Management
and Budget under control number 1845–
0021)
(Authority: 20 U.S.C. 1087a et seq.)
*
*
*
*
*
41. Section 685.301 is amended by:
A. In paragraph (a)(1), removing the
words ‘‘in the application by the
student’’ and adding, in their place, the
words, ‘‘by the borrower and, in the case
of a parent PLUS loan borrower, the
student and the parent borrower.’’
I B. Redesignating paragraphs (a)(3),
(a)(4), (a)(5), (a)(6), (a)(7), (a)(8), and
(a)(9) as (a)(4), (a)(5), (a)(6), (a)(7), (a)(8),
(a)(9), and (a)(10), respectively.
I C. Adding new paragraph (a)(3).
I D. Revising newly redesignated
paragraph (a)(10)(ii)(A).
The addition and revisions read as
follows:
I
I
mstockstill on PROD1PC66 with RULES2
§ 685.301
amount.
Determining eligibility and loan
(a) * * *
(3) Before originating a Direct PLUS
Loan for a graduate or professional
student borrower, the school must
determine the borrower’s eligibility for
a Direct Subsidized and a Direct
Unsubsidized Loan. If the borrower is
eligible for a Direct Subsidized or Direct
Unsubsidized Loan, but has not
requested the maximum Direct
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19:42 Oct 31, 2007
Jkt 214001
Subsidized or Direct Unsubsidized Loan
amount for which the borrower is
eligible, the school must—
(i) Notify the graduate or professional
student borrower of the maximum
Direct Subsidized or Direct
Unsubsidized Loan amount that he or
she is eligible to receive and provide the
borrower with a comparison of—
(A) The maximum interest rate for a
Direct Subsidized Loan and a Direct
Unsubsidized Loan and the maximum
interest rate for a Direct PLUS Loan;
(B) Periods when interest accrues on
a Direct Subsidized Loan and a Direct
Unsubsidized Loan, and periods when
interest accrues on a Direct PLUS Loan;
and
(C) The point at which a Direct
Subsidized Loan and a Direct
Unsubsidized Loan enters repayment,
and the point at which a Direct PLUS
Loan enters repayment; and
(ii) Give the graduate or professional
student borrower the opportunity to
request the maximum Direct Subsidized
or Direct Unsubsidized Loan amount for
which the borrower is eligible.
*
*
*
*
*
(10) * * *
(ii) * * *
(A) Generally an academic year, as
defined by the school in accordance
with 34 CFR 668.3, except that the
school may use a longer period of time
corresponding to the period to which
the school applies the annual loan
limits under § 685.203; or
*
*
*
*
*
I 42. Section 685.304 is amended by:
I A. In paragraph (a)(1) removing the
words ‘‘(a)(4)’’ and adding, in their
place, the words ‘‘(a)(5)’’.
I B. Redesignating paragraphs (a)(2),
(a)(3), (a)(4), (a)(5), and (a)(6) as
paragraphs (a)(3), (a)(4), (a)(5), (a)(6),
and (a)(7), respectively.
I C. Adding a new paragraph (a)(2).
I D. In newly redesignated paragraph
(a)(4) removing the words ‘‘The initial
counseling must’’ and adding, in their
place, the words ‘‘Initial counseling for
Direct Subsidized Loan and Direct
Unsubsidized Loan borrowers must’’.
I E. In newly redesignated paragraph
(a)(4)(iv) removing the words ‘‘Direct
Unsubsidized Loan borrowers’’ and
adding, in their place, the words ‘‘Direct
Unsubsidized Loan borrowers, or
student borrowers with Direct
Subsidized, Direct Unsubsidized, and
Direct PLUS Loans, depending on the
types of loans the borrower has
obtained,’’.
I F. In newly redesignated paragraph
(a)(5), removing the words ‘‘(a)(1)–(3)’’
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62011
and adding, in their place, the words
‘‘(a)(1)–(4)’’.
I G. In newly redesignated paragraph
(a)(5)(i), removing the words ‘‘(a)(1)’’
and adding, in their place, the words
‘‘(a)(1) or (a)(2)’’, and removing the
words ‘‘(a)(3)’’ and adding in their place
the words ‘‘(a)(4)’’.
I H. In paragraph (b)(4)(i), removing the
words ‘‘Direct Subsidized Loan and
Direct Unsubsidized Loan borrowers’’
and adding, in their place, the words
‘‘student borrowers who have obtained
Direct Subsidized Loans and Direct
Unsubsidized Loans, or student
borrowers who have obtained Direct
Subsidized, Direct Unsubsidized, and
Direct PLUS Loans, depending on the
types of loans the student borrower has
obtained, for attendance’’.
The addition reads as follows:
§ 685.304
Counseling borrowers.
(a) * * *
(2) Except as provided in paragraph
(a)(5) of this section, a school must
ensure that initial counseling is
conducted with each graduate or
professional student Direct PLUS Loan
borrower prior to making the first
disbursement of the loan unless the
student borrower has received a prior
Direct PLUS Loan or Federal PLUS
Loan. The initial counseling must—
(i) Inform the student borrower of
sample monthly repayment amounts
based on a range of student levels or
indebtedness or on the average
indebtedness of graduate or professional
student PLUS loan borrowers, or
student borrowers with Direct PLUS
Loans and Direct Subsidized Loans or
Direct Unsubsidized Loans, depending
on the types of loans the borrower has
obtained, at the same school or in the
same program of study at the same
school;
(ii) For a graduate or professional
student who has received a prior
Federal Stafford, or Direct Subsidized or
Unsubsidized Loan provide the
information specified in
§ 685.301(a)(3)(i)(A) through
§ 685.301(a)(3)(i)(C); and
(iii) For a graduate or professional
student who has not received a prior
Federal Stafford, or Direct Subsidized or
Direct Unsubsidized Loan, provide the
information specified in paragraph
(a)(4)(i) through (a)(4)(iii) and paragraph
(a)(4)(v) of this section.
*
*
*
*
*
[FR Doc. 07–5332 Filed 10–31–07; 8:45 am]
BILLING CODE 4000–01–P
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Agencies
[Federal Register Volume 72, Number 211 (Thursday, November 1, 2007)]
[Rules and Regulations]
[Pages 61960-62011]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 07-5332]
[[Page 61959]]
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Part II
Department of Education
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34 CFR Parts 674, 682 and 685
Federal Perkins Loan Program, Federal Family Education Loan Program,
and William D. Ford Federal Direct Loan Program; Final Rule
Federal Register / Vol. 72, No. 211 / Thursday, November 1, 2007 /
Rules and Regulations
[[Page 61960]]
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DEPARTMENT OF EDUCATION
34 CFR Parts 674, 682 and 685
[Docket ID ED-2007-OPE-0133]
RIN 1840-AC89
Federal Perkins Loan Program, Federal Family Education Loan
Program, and William D. Ford Federal Direct Loan Program
AGENCY: Office of Postsecondary Education, Department of Education.
ACTION: Final regulations.
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SUMMARY: The Secretary amends the Federal Perkins Loan (Perkins Loan)
Program, Federal Family Education Loan (FFEL) Program, and William D.
Ford Federal Direct Loan (Direct Loan) Program regulations. The
Secretary is amending these regulations to strengthen and improve the
administration of the loan programs authorized under Title IV of the
Higher Education Act of 1965, as amended (HEA).
DATES: Effective Date: These regulations are effective July 1, 2008.
Implementation Date: The Secretary has determined, in accordance
with section 482(c)(2)(A) of the HEA (20 U.S.C. 1089(c)(2)(A)), that
institutions, lenders, guaranty agencies, and loan servicers that
administer Title IV, HEA programs may, at their discretion, choose to
implement Sec. Sec. 674.38, 674.45, 674.61, 682.202, 682.208, 682.210,
682.211, 682.401, 682.603, 682.604, 685.204, 685.212, 685.301, and
685.304 of these final regulations on or after November 1, 2007. For
further information, see the section entitled Implementation Date of
These Regulations in the SUPPLEMENTARY INFORMATION section of this
preamble.
FOR FURTHER INFORMATION CONTACT: For information related to
Simplification of the Deferment Process, Loan Counseling for Graduate
or Professional Student PLUS Loan Borrowers, Mandatory Assignment of
Defaulted Perkins Loans, Reasonable Collection Costs, and Child or
Family Service Cancellation, Brian Smith. Telephone: (202) 502-7551 or
via Internet: brian.smith@ed.gov.
For information related to Accurate and Complete Copy of a Death
Certificate, NSLDS Reporting Requirements, Maximum Loan Period, and
Frequency of Capitalization, Nikki Harris. Telephone: (202) 219-7050 or
via Internet: nikki.harris@ed.gov.
For information related to Total and Permanent Disability,
Certification of Electronic Signatures on Master Promissory Notes
(MPNs) Assigned to the Department, Record Retention Requirements on
MPNs Assigned to the Department, Eligible Lender Trustees, and Loan
Discharge for False Certification as a Result of Identity Theft, Gail
McLarnon. Telephone: (202) 219-7048 or via Internet:
gail.mclarnon@ed.gov.
For information related to Prohibited Inducements and Preferred
Lender Lists, Pamela Moran. Telephone: (202) 502-7732 or via Internet:
pamela.moran@ed.gov.
If you use a telecommunications device for the deaf (TDD), you may
call the Federal Relay Service (FRS) at 1-800-877-8339.
Individuals with disabilities may obtain this document in an
alternative format (e.g., Braille, large print, audiotape, or computer
diskette) on request to any of the contact persons listed in this
section.
SUPPLEMENTARY INFORMATION: On June 12, 2007, the Secretary published a
notice of proposed rulemaking (NPRM) for the Perkins Loan, FFEL and
Direct Loan Programs in the Federal Register (72 FR 32410).
In the preamble to the NPRM, the Secretary discussed on pages 32411
through 32427 the major changes proposed in that document to strengthen
and improve the administration of the loan programs authorized under
Title IV of the HEA. These include the following:
Amending Sec. Sec. 674.38, 682.210, and 685.204 to allow
institutions that participate in the Perkins Loan Program, FFEL
lenders, and the Secretary to grant a deferment under certain
circumstances to a borrower if another FFEL lender or the Department
has granted the borrower a deferment for the same reason and time
period.
Amending Sec. Sec. 674.38, 682.210, and 685.204 to allow
a Perkins, FFEL or Direct Loan borrower's representative to apply for
an armed forces or military service deferment on behalf of the
borrower.
Amending Sec. Sec. 674.61, 682.402, and 685.212 to allow
the use of an accurate and complete photocopy of an original or
certified copy of the death certificate, in addition to the original or
a certified copy of the death certificate, to support the discharge of
a Title IV loan due to death.
Amending Sec. Sec. 674.61, 682.402, and 685.213 to
restructure the regulations governing the discharge of a Perkins, FFEL
or Direct Loan based on the borrower's total and permanent disability
to clarify and provide additional explanation of the eligibility
requirements.
Amending Sec. Sec. 674.61, 682.402, and 685.213 to
provide for a prospective conditional discharge period to establish
eligibility for a total and permanent disability discharge that is up
to three years in length and begins on the date that the Secretary
makes the initial determination that the borrower is totally and
permanently disabled.
Amending Sec. Sec. 674.16, 682.208, and 682.414 to
require institutions, lenders, and guaranty agencies to report
enrollment and loan status information, or any other Title IV-related
data required by the Secretary, to the Secretary by the deadline
established by the Secretary.
Amending Sec. Sec. 674.19, 674.50, and 682.414 to require
an institution or lender to maintain the original electronic promissory
note, plus a certification and other supporting information, regarding
the creation and maintenance of any electronically-signed Perkins Loan
or FFEL promissory note or Master Promissory Note (MPN) and provide
this certification to the Department, upon request, should it be needed
to enforce an assigned loan. Institutions and lenders are required to
maintain the electronic promissory note and supporting documentation
for at least three years after all loan obligations evidenced by the
note are satisfied.
Amending Sec. Sec. 674.19 and 674.50 to require an
institution that participates in the Perkins Loan Program to retain
records showing the date and amount of each disbursement of each loan
made under an MPN for at least three years from the date the loan is
canceled, repaid or otherwise satisfied and require the institution to
submit disbursement records on an assigned Perkins Loan, upon request,
should the Secretary need the records to enforce the loan.
Amending Sec. 682.409 to require a guaranty agency to
submit the record of the lender's disbursement of loan funds to the
school for delivery to the borrower when assigning a FFEL loan to the
Department
Amending Sec. Sec. 682.604 and 685.304 to require
entrance counseling for graduate or professional student PLUS Loan
borrowers and modify the exit counseling requirements for Stafford Loan
borrowers who have also received PLUS Loans.
Amending Sec. Sec. 682.401, 682.603, and 685.301 to
eliminate the maximum 12-month loan period for annual loan limits in
the FFEL and Direct Loan programs.
Amending Sec. Sec. 674.8 to permit the Secretary to
require assignment of a Perkins Loan if the outstanding principal
balance on the loan is $100 or more, the loan has been in default for
seven or more years, and a payment has
[[Page 61961]]
not been received on the loan in the preceding 12 months, unless
payments were not due because the loan was in a period of authorized
forbearance or deferment.
Amending Sec. 674.45 to limit the amount of collection
costs a school may assess against a Perkins Loan borrower to 30 percent
for first collection efforts; 40 percent for second collection efforts;
and, in cases of litigation, 40 percent plus court costs.
Amending Sec. 674.56 to clarify the eligibility
requirements for a Perkins Loan borrower to qualify for a child or
family service cancellation.
Amending Sec. Sec. 682.200 and 682.401 to incorporate
into the regulations specific rules for lenders and guaranty agencies
on prohibited inducements and activities and permissible activities in
accordance with the recommendations of the Department's Task Force on
these issues.
Amending Sec. Sec. 682.200 and 682.602 to reflect the
provisions of The Third Higher Education Extension Act of 2006, Public
Law 109-202, that prohibit a FFEL lender from entering into a new
eligible lender trustee (ELT) relationship with a school or a school-
affiliated organization as of September 30, 2006, but allowing such
relationships in existence prior to that date to continue with certain
restrictions.
Amending Sec. 682.202 to provide that a lender may only
capitalize unpaid interest on a Federal Consolidation Loan that accrues
during an in-school deferment at the expiration of the deferment.
Amending Sec. Sec. 682.208, 682.211, 682.300, 682.302,
and 682.411 regarding loan discharge for false certification as a
result of identity theft.
Amending Sec. Sec. 682.212 and 682.401 to specify
requirements that a school must meet if it chooses to provide a list of
recommended or preferred FFEL lenders for use by the school's students
and their parents, and prohibit the use of a preferred lender list to
deny a borrower the right to use a FFEL lender not included on a
school's list.
In addition to the changes that strengthen and improve the
administration of the loan programs authorized under HEA, these final
regulations also incorporate certain statutory changes made to the HEA
by the College Cost Reduction and Access Act (CCRAA) (Pub. L. 110-84).
These changes are:
Amending Sec. Sec. 674.34, 682.210, and 685.204 to extend
the military deferment to all Title IV borrowers regardless of when
their loans were made, eliminate the 3-year limit on the military
deferment and add a 180-day period of deferment following the
borrower's demobilization as of October 1, 2007.
Amending Sec. Sec. 674.34, 682.210, and 685.204 to
authorize a 13-month deferment following conclusion of their military
service for certain members of the Armed Forces who were enrolled in a
program of instruction at an eligible institution at the time, or
within 6 months prior to the time the borrower was called to active
duty as of October 1, 2007.
Amending Sec. Sec. 674.34 and 682.210 to revise the
definition of economic hardship to allow a borrower to earn 150 percent
of the poverty line applicable to the borrower's family size as of
October 1, 2007.
Amending Sec. Sec. 682.202 and 685.202 to reduce interest
rates on subsidized Stafford loans made to undergraduate students as of
July 1, 2008.
Amending Sec. 682.302 to reduce special allowance
payments for loans first disbursed on or after October 1, 2007 and
establish different rates for eligible not-for-profit lenders and other
lenders.
Amending Sec. 682.305 to increase the loan fee a lender
must pay to the Secretary from 0.50 to 1.0 percent of the principal
amount of the loan for loans first disbursed on or after October 1,
2007.
Amending Sec. 682.404 to reduce the percentage of
collections that a guaranty agency may retain from 23 to 16 percent and
to decrease account maintenance fees paid to guaranty agencies from
0.10 to 0.06 percent as of October 1, 2007.
Removing Sec. 682.415 to eliminate the ``exceptional
performer'' status as of October 1, 2007.
Because these amendments implement changes to the HEA made by the
CCRAA, we do not discuss them in the Analysis of Comments and Changes
section.
Waiver of Proposed Rulemaking--Regulations Implementing the CCRAA
Under the Administrative Procedure Act (5 U.S.C. 553), the
Department is generally required to publish a notice of proposed
rulemaking and provide the public with an opportunity to comment on
proposed regulations prior to issuing final regulations. In addition,
all Department regulations for programs authorized under Title IV of
the HEA are subject to the negotiated rulemaking requirements of
section 492 of the HEA. However, both the APA and HEA provide for
exemptions from these rulemaking requirements. The APA provides that an
agency is not required to conduct notice-and-comment rulemaking when
the agency for good cause finds that notice and comment are
impracticable, unnecessary or contrary to the public interest.
Similarly, section 492 of the HEA provides that the Secretary is not
required to conduct negotiated rulemaking for Title IV, HEA program
regulations if the Secretary determines that applying that requirement
is impracticable, unnecessary or contrary to the public interest within
the meaning of the HEA.
Although the regulations implementing CCRAA are subject to the
APA's notice-and-comment and the HEA's negotiated rulemaking
requirements, the Secretary has determined that it is unnecessary to
conduct negotiated rulemaking or notice-and-comment rulemaking on these
regulations. These amendments simply modify the Department's
regulations to reflect statutory changes made by the CCRAA, and these
statutory changes are either already effective or will be effective
within a short period of time. The Secretary does not have discretion
in whether or how to implement these changes. Accordingly, negotiated
rulemaking and notice-and-comment rulemaking are unnecessary.
There are no significant differences between the NPRM and these
final regulations resulting from public comments.
Implementation Date of These Regulations
Section 482(c) of the HEA requires that regulations affecting
programs under Title IV of the HEA be published in final form by
November 1 prior to the start of the award year (July 1) to which they
apply. However, that section also permits the Secretary to designate
any regulation as one that an entity subject to the regulation may
choose to implement earlier and the conditions under which the entity
may implement the provisions early.
Consistent with the intent of this regulatory effort to strengthen
and improve the administration of the loan programs authorized under
Title IV of the HEA, the Secretary is using the authority granted her
under section 482(c) to designate certain provisions of the
regulations, identified in the following paragraph, for early
implementation at the discretion of each institution, lender, guaranty
agency, or servicer, as appropriate.
In accordance with the authority provided by section 482(c) of the
HEA, the Secretary has determined that for some provisions there are
conditions that must be met in order for an institution, lender,
guaranty agency, or servicer, as appropriate, to implement
[[Page 61962]]
those provisions early. The provisions subject to early implementation
and the conditions are--
Provision: Sections 674.38, 682.210, and 685.204 that simplify the
deferment granting process and allow a borrower's representative to
request a military service deferment or an Armed Forces deferment.
Condition: None.
Provision: Sections 674.61, 682.402, and 685.212 that allow the use
of an accurate and complete photocopy of the original or certified copy
of the borrower's death certificate to support the discharge of a Title
IV loan due to death.
Condition: None.
Provision: Sections 682.603, 682.604, 685.301, and 685.304 that
require entrance counseling requirements and modify exit counseling for
graduate or professional student PLUS borrowers.
Condition: None.
Provision: Section 674.45 that limits the amount of collection
costs a school may assess against a Perkins Loan borrower.
Condition: None.
Provision: Section 682.202 that limits the frequency of
capitalization on Federal Consolidation loans to quarterly, except that
a lender may only capitalize unpaid interest that accrues during an in-
school deferment at the expiration of the deferment.
Condition: None.
Provision: Sections 682.208 and 682.211, which allow a lender to
suspend credit bureau reporting for 120 days and grant borrowers a 120-
day forbearance on a loan while the lender investigates a false
certification as a result of an alleged identity theft.
Condition: None.
Analysis of Comments and Changes
In response to the Secretary's invitation in the NPRM published on
June 12, 2007, 241 parties submitted comments on the proposed
regulations. An analysis of the comments and the changes in the
regulations since publication of the NPRM and as a result of public
comment follows.
We group major issues according to subject, with appropriate
sections of the regulations referenced in parentheses. We discuss other
substantive issues under the sections of the regulations to which they
pertain. Generally, we do not address technical and other minor
changes--and suggested changes the law does not authorize the Secretary
to make. We also do not address comments pertaining to issues that were
not within the scope of the NPRM.
Simplification of Deferment Process (Sec. 674.38, 682.210, and
685.204)
Comments: Commenters were generally supportive of our proposal to
simplify the deferment process. Some commenters, however, had
suggestions for modifications.
The proposed regulations would allow a borrower's representative to
request a military service or Armed Forces deferment on behalf of the
borrower. Some commenters recommended that we define ``borrower's
representative'' for purposes of a military service or Armed Forces
deferment. However, several other commenters did not think it was
necessary to define ``borrower's representative.''
One commenter recommended that the Department revise the
regulations to require (rather than just allow) lenders to grant
military service deferments to eligible borrowers based upon a request
from the borrower's representative.
With regard to the simplified deferment granting procedures, some
commenters recommended that we require, rather than allow, lenders to
grant deferments under the proposed procedures.
One commenter noted that interest does not accrue on subsidized
FFEL or Direct Loans, or on Perkins Loans, during deferment periods and
recommended that borrowers with these types of loans not be required to
make an initial deferment request.
One commenter recommended that the notification of a deferment to a
borrower of unsubsidized loans include information on the cost of the
deferment.
One commenter recommended that we adopt a comparable simplified
forbearance process for schools that participate in the Perkins Loan
Program. This commenter felt that Perkins Loan schools should be able
to grant forbearances based on a forbearance granted on a borrower's
FFEL or Direct Loan. This commenter also requested that we allow
borrowers in the Perkins Loan Program to verbally request a forbearance
on their loans.
Several commenters recommended that we modify the regulations to
permit a lender to grant a deferment ``during'' the same time period as
a deferment granted by another lender. This would allow the deferment
dates of a deferment granted by one lender to be part of the deferment
period granted by another lender. The commenter noted that the dates of
the deferment periods may not be exactly the same based on the status
of the loans held by each of the lenders and the applicability of the
deferments to the separate loans.
Discussion: The Department agrees with the commenters who
recommended that we not define the term ``borrower's representative''
for purposes of a military service or Armed Forces deferment. A
borrower's representative would be a member of the borrower's family,
or another reliable source. We do not think it is necessary to regulate
a specific definition of the term ``borrower's representative.'' We
believe allowing flexibility in this regard will be especially helpful
to borrowers called to active duty and stationed overseas in areas of
conflict. Defining ``borrower's representative'' could unnecessarily
limit access to this benefit for those most deserving of it. Commenters
also overwhelmingly supported our decision not to define the term
``borrower's representative.''
We also agree with the recommendation that lenders should be
required to accept a military service or Armed Forces deferment request
from a borrower's representative. We believe that the proposed
regulations would require lenders to accept such deferment requests and
we have not changed that language.
However, we believe the simplified process that applies to other
types of deferments should be optional for lenders. While many lenders
may welcome the simplified deferment requirements as a convenience,
other lenders may prefer to grant deferments based on their own review
of a borrower's deferment documentation. We intend that these amended
regulations will provide lenders with flexibility in structuring their
processes for granting deferment requests; we do not want to
unnecessarily limit their flexibility.
We disagree with the suggestion that lenders be allowed to grant
deferments to borrowers with subsidized loans or Perkins Loans without
a request from the borrower. We believe that the borrower who is
ultimately liable for the loan should be responsible for deciding
whether to request a deferment.
We disagree with the recommendation that schools participating in
the Perkins Loan Program be allowed to grant forbearances based on
forbearances granted on the borrower's FFEL Program loans. The
mandatory forbearance requirements in the FFEL Program differ from the
forbearance requirements in the Perkins Loan Program. Additionally,
given that Perkins schools have wide flexibility in granting
forbearances in the Perkins Loan Program, the Department sees no value
in allowing schools to base Perkins forbearances on
[[Page 61963]]
forbearances granted in the FFEL Program.
We also disagree with the recommendation that we allow deferments
to be granted ``during'' the same time period as another deferment
under the simplified procedures. If the applicability of the deferment
and the status of the separate loans is not the same, the simplified
deferment process cannot be used because the loan holder would need to
obtain separate documentation verifying the eligibility of the borrower
based on different dates.
Changes: None.
Accurate and Complete Copy of a Death Certificate (Sec. Sec. 674.61,
682.402 and 685.212)
Comments: Many commenters supported the proposed changes in
Sec. Sec. 674.61, 682.402, and 685.212 to allow loan holders to use an
accurate and complete photocopy of a death certificate to discharge a
Title IV loan due to the death of a borrower. The commenters agreed
that this approach will reduce the cost of securing additional original
or certified copies of a death certificate for the surviving family
members and decrease burden for loan holders.
Several commenters suggested that the language in Sec. Sec.
674.61, 682.402, and 685.212 be revised to allow a loan holder to use
other data sources to grant a loan discharge based on the death of the
borrower, such as official court documents, the National Student Loan
Data System (NSLDS), or the Social Security Administration's (SSA's)
Death Master File. Two commenters suggested that the Department allow
loan holders to use NSLDS to ``look back'' and discharge loans for a
deceased borrower that were not included in an original discharge due
to the death of the borrower.
Discussion: During the negotiations concerning these regulations,
some non-Federal negotiators asked the Department to expand the types
of documentation that could be used to support a request for a
discharge based on the death of the borrower. Specifically, these
negotiators asked that they be allowed to base discharges on
documentation from NSLDS, SSA's Master Death file or court documents.
We declined to adopt these proposals in order to guard against fraud
and abuse in the discharge process. The SSA has publicly acknowledged
that its Master Death file contains inaccuracies. For that reason, we
do not consider the file to be appropriate for use in granting a death
discharge and continue to believe that we should not expand the types
of documentation for program integrity reasons.
The Department agrees that using NSLDS to identify the loans of a
deceased borrower that were not included in a discharge based on the
death of the borrower is worth exploring; however, for program
integrity reasons we do not agree that NSLDS information alone should
be the basis for discharging loans that were not included in the
original discharge. The Department will give further consideration to
the commenters' suggestion but declines to adopt the suggestion in
these final regulations.
Change: None.
Comments: While supporting the Department's efforts to decrease the
burden on families applying for a discharge, one commenter expressed
concern that fraudulent photocopies would be used to secure a discharge
based on the death of the borrower, thus threatening the integrity of
the Title IV loan programs. Another commenter recommended that the
Secretary conduct a study of how the process for granting requests for
discharges based on the death of the borrower will work before issuing
final regulations allowing use of a photocopy.
Discussion: We appreciate the commenter's concern about the
possible use of fraudulent photocopies of death certificates and will
closely monitor the use of this documentation. We do not believe a
study is necessary at this time. An official death certificate is very
difficult to alter and we expect loan holders to be vigilant when using
a photocopy as the basis for a death discharge. To ensure the integrity
of the Title IV loan programs, the granting of a discharge of a Title
IV loan based on the accurate and complete photocopy of an original or
certified copy of the original death certificate is still at the
discretion of lenders and the Secretary.
Change: None.
Total and Permanent Disability Discharge (Sec. Sec. 674.61, 682.402,
and 685.213)
Comment: Many commenters supported our proposals to restructure the
regulations in Sec. Sec. 674.61, 682.402, and 685.213 to clarify the
eligibility requirements a borrower must meet to receive a total and
permanent disability loan discharge and to provide for a similar
process across the three loan programs. Several commenters also
supported the requirement for a three-year conditional discharge period
beginning on the date the Secretary makes an initial determination that
the borrower is totally and permanently disabled.
Discussion: We appreciate the commenters' support. Upon further
internal review, we believe that the Perkins Loan Program regulations
could be clearer with respect to the information that an institution
must provide to a borrower upon receipt of the borrower's discharge
application.
Changes: The Department has made changes to Sec. 674.61(b)(2) of
the Perkins Loan Program regulations to provide a more detailed
description of the information that must be provided to a borrower upon
the institution's receipt of an application for a discharge.
Comment: Several commenters supported the proposal in Sec. Sec.
674.61(b)(2)(i), 682.402(c)(2), and 685.213(b)(1) requiring a borrower
seeking a total and permanent disability discharge to submit the
completed application within 90 days of the date the physician
certifies the application, thus ensuring that the loan holder has
timely and accurate information on which to base a preliminary
determination about the borrower's eligibility for the discharge.
However, other commenters believed that the 90-day time limit would be
insufficient for a borrower who may be incapable of managing his or her
affairs or unable to put together the paperwork necessary to submit the
application. The commenters also stated that the proposed time limit
would not accommodate delays in the process that are out of the
borrower's control. The commenters suggested that the Secretary make
exceptions to the 90-day time limit to accommodate extenuating
circumstances so that borrowers will not be required to obtain a new
physician certification if the borrower misses the 90-day time limit.
One commenter suggested that we adopt a 180-day time limit for
submission of the discharge application.
Discussion: The Department continues to believe that the
requirement in Sec. Sec. 674.61(b)(2)(i), 682.402(c)(2), and
685.213(b)(1) that borrowers submit the completed application for a
total and permanent disability discharge to the loan holder within 90
days of the date the physician certifies the application is appropriate
and reasonable. Allowing exceptions based on extenuating circumstances
or allowing a 180-day time limit would not ensure that the Secretary
has accurate and timely information on which to base her determination
on the borrower's application. Allowing exceptions or a longer time
limit would also open up the possibility that a borrower might
inadvertently take action that would disqualify the borrower for a
final discharge.
Changes: None.
[[Page 61964]]
Comment: Several commenters noted that the proposed regulations do
not provide for a 60-day administrative forbearance that is provided to
a borrower under the current FFEL regulations for completion and
submission of the discharge application form. The commenters were
concerned that the omission of the forbearance would increase
delinquency on borrower accounts and penalize the borrower. One
commenter recommended that we require lenders to suspend collection
activity and provide a forbearance to a borrower who is attempting to
complete a discharge application as well as during any period while the
application is pending.
Discussion: Section 682.402(c)(5) of the proposed regulations
allows a lender to grant a borrower a forbearance of payment of both
principal and interest if the lender does not receive the physician's
certification of total and permanent disability within 60 days of the
receipt of the physician's letter requesting additional time to
complete and certify the borrower's discharge application. Under Sec.
674.33(d)(5) of the Perkins Loan Program regulations, an institution is
required to forbear payment on a loan for any acceptable reason. In the
Direct Loan Program, Sec. 685.205(b)(5) specifically allows the
Secretary to grant a borrower an administrative forbearance for the
period of time it takes the borrower to submit appropriate
documentation indicating that the borrower has become totally and
permanently disabled. Given that these provisions provide a borrower
with significant access to forbearance while obtaining a physician's
certification and completing the discharge application, the Department
believes that requiring the cessation of collection activity is
unnecessary until the loan holder actually receives the discharge
application.
Changes: None.
Comment: Several commenters stated that we should continue our
current practice of using the date the borrower became totally and
permanently disabled instead of the date the physician certifies the
borrower's disability on the application as we proposed in Sec. Sec.
674.61(b)(3)(ii), 682.402(c)(3)(ii), and 685.213(c)(2) as the date to
establish the borrower's eligibility for a discharge. The commenters
claimed that using the date the physician certifies the application as
the date the borrower became totally and permanently disabled is
arbitrary and contradicts statutory intent that disabled borrowers
receive immediate relief as of the date the borrower becomes totally
and permanently disabled.
Several commenters stated that many borrowers do not realize they
have the ability to obtain a discharge of their student loans and as a
result do not apply for a total and permanent disability discharge
until several years after becoming disabled. These commenters expressed
concern that using the date the physician certifies the borrower's
application as the disability date combined with a prospective
conditional discharge period would subject these borrowers to a long
delay in receiving the discharge.
One commenter stated that, in the FFEL Program, using a date
identified by a physician as the borrower's disability date ensures
that only one date of disability appears on all applications and forms
received by the Secretary when the borrower has multiple loans. The
commenter believes that under the proposed changes to the disability
discharge process, the start date of the three-year conditional
discharge period for a borrower who has multiple loans may vary for
each loan because loans can be assigned to the Secretary at different
times in the discharge process based on when the borrower submits
documentation to each lender when the lender files the claim with the
guarantor, and when the guarantor reviews and pays the claim.
Several commenters questioned the Department's contention that
certifying physicians rely solely on a borrower's statements in
determining the borrower's date of disability and that there may not be
strong medical evidence for using a different date to establish
eligibility for Federal benefits. The commenters did not believe that
it was appropriate for the Department to assume that a physician's
diagnostic methodology is flawed.
Discussion: Sections 437(a) and 464(c)(1)(F) of the HEA provide for
the discharge of a borrower's Title IV loans if the borrower becomes
totally and permanently disabled as determined in accordance with
regulations of the Secretary. As discussed in the preamble to the NPRM,
the Department proposed these regulatory changes to eliminate the
possibility that a final discharge would be made immediately upon
assignment of the account to the Department. We believe this result is
inconsistent with the intent of these regulations, which is to conform
the discharge requirements to those of other Federal programs that only
provide for Federal benefits after appropriate monitoring of the
applicant's condition.
The Department believes that borrowers are sufficiently informed
about the availability of a total and permanent disability discharge.
The promissory notes used in the Title IV loan programs notify
borrowers of the possibility to have the loan discharged if the
borrower becomes totally and permanently disabled. Information on the
discharge is also available on the Department's Web site and in
numerous Department publications as well as in information from other
program participants. Although a borrower may experience a delay before
receiving a total and permanent disability discharge under these
regulations, we wish to emphasize again our belief that the provision
of Federal benefits should be made only after there is sufficient
monitoring of the applicant's condition.
We do not agree that using a date identified by a physician as the
borrower's disability date instead of the date the physician certifies
the borrower's disability on the discharge application means that a
borrower with multiple loans assigned to the Department has only one
date of disability. The Department addresses this and similar issues
frequently under the current total and permanent disability discharge
process and resolves discrepancies in disability dates on assigned
loans by consulting with the physician that certified the borrower's
application. The Department expects to continue this approach to
resolve discrepancies under the new process and does not believe the
regulations need to specifically address issues related to processing
an application.
Lastly, the Department does not agree that the concern we expressed
in the NPRM that there may not be strong medical evidence to support
using the borrower's disability date assumes a flawed diagnostic
methodology on the part of the certifying physician. As we stated in
the preamble to the NPRM, we believe that the best date to use as the
eligibility date is the date the physician certified the application
because that process requires the physician to review the borrower's
condition at that time, rather than speculate about the borrower's
condition in the past.
Changes: None.
Comment: Several commenters disagreed with the Secretary's opinion
that a three-year prospective conditional discharge period would help
prevent fraud and abuse in the Title IV loan programs by allowing the
Secretary to monitor a borrower's status before granting a discharge.
The commenters stated that whether the conditional discharge period is
prospective or retroactive is irrelevant as long as the Secretary has
access to a physician's
[[Page 61965]]
certification confirming that the borrower meets the eligibility
requirements for a disability discharge.
Several commenters also disagreed with the Department's statement
in the preamble to the NPRM that there have been instances when
borrowers have received otherwise disqualifying Title IV loans and
earnings in excess of allowable levels after the date of the borrower's
disability discharge application but also after the date of the
borrower's retroactive final discharge. The commenters cited an
analysis of a sample of total and permanent disability cases that they
claimed did not support the Secretary's view.
Several commenters acknowledged the need to protect the integrity
of the Title IV programs in regard to disability discharges and stated
that reliance on a single physician's certification or determination of
permanent disability may encourage fraud and abuse in the discharge
process.
Discussion: In a Final Audit Report published in November 2005, the
Department's Inspector General concluded that the current, three-year
conditional discharge period was ineffective for ensuring that a
borrower is totally and permanently disabled because it does not always
allow the Department to examine the borrower's current earnings and
loan information. As a result, a borrower who is not currently disabled
could receive a disability discharge even though the borrower has
received current disqualifying income or loans. The Inspector General's
Audit Report noted that approximately 54 percent of the borrowers who
received disability discharges applied for the discharge more than
three years after the disability. As a result, for the discharges
approved by the Department from July 1, 2002, through June 30, 2004,
approximately 54 percent (2,593 borrowers) were based on a three-year
period during which there was no examination of the borrower's current
income. The Inspector General examined current income information that
was available for a limited number of these borrowers who had submitted
a Free Application for Federal Student Aid (FAFSA) and found that a
number of borrowers who claimed to be totally and permanently disabled
also reported current income over the limit for a disability discharge.
As a result the Inspector General recommended that the Department
revise the regulations to ensure that current income and Title IV loan
information is considered when determining whether a borrower is
totally and permanently disabled.
The proposed regulations address the Inspector General's concerns
and we believe they will discourage fraud and abuse in the disability
discharge process. To further ensure against the possibility of fraud
and abuse, we have added a provision to the Perkins, FFEL and Direct
Loan Program regulations specifically reflecting the Secretary's
authority to require a borrower to submit additional medical evidence
if the Secretary determines that the borrower's application does not
conclusively prove that the borrower is disabled. As part of this
review, the Secretary may arrange for an additional review of the
borrower's condition by an independent physician at no expense to the
applicant.
Changes: We have amended Sec. Sec. 674.61(b)(4), 682.402(c)(4),
and 685.213(d) to provide that the Secretary reserves the right to
require additional medical evidence of a borrower's total and permanent
and disability as well as an additional review of the borrower's
condition by an independent physician at the Secretary's expense.
Comment: Many commenters disagreed with the Department's proposal
in Sec. Sec. 674.61(b)(5), 682.402(c)(4)(iii), and 685.213(d)(3)(ii)
that only payments made on the loan after the date the physician
certifies the borrower's total and permanent disability discharge
application would be returned to the borrower. The commenters claimed
this proposal would harm borrowers who do not obtain a timely
certification of disability or who continue to make payments to keep
from defaulting or becoming delinquent on their loans. One commenter
recommended that repayments be refunded back to the date certified by
the physician even if a prospective conditional discharge period is
required.
One commenter recommended that no payments previously made on a
loan be returned to a borrower if the borrower receives a final
discharge based on a total and permanent disability.
One commenter requested that we clarify to whom the Secretary
returns payments after a final determination of the borrower's total
and permanent disability is made in Sec. 674.61(b)(5)(iii).
Discussion: As stated in the preamble to the NPRM, the Department
proposed this change to be consistent with the decision to rely on the
date the physician certifies the borrower's disability on the
application and to maintain program integrity in the administration of
the discharge process. Under these regulations, the borrower's
disability date is the date the physician certifies the borrower's
discharge application. In this situation, there is no basis for
returning payments made by the borrower, or on the borrower's behalf,
before that date. However, it is appropriate to return any payments
made by or on behalf of the borrower after that date.
Lastly, the Secretary returns any payments to the individual who
made the payments after a final determination of the borrower's total
and permanent disability is made. We agree that the regulations should
reflect this fact.
Changes: Sections 674.61(b)(5)(iii), 682.402(c)(4)(iii), and
685.213(d)(3)(ii) have been changed to reflect that any payments made
after the date that the physician certified the borrower's application
for a disability discharge will be sent to the person who made the
payment after the final discharge is issued.
Comment: Several commenters felt that the prospective three-year
conditional discharge period should begin on the date the physician
certifies the borrower's total and permanent disability discharge
application rather than on the date the Secretary makes an initial
determination that the borrower is totally and permanently disabled.
The commenters stated that using the date the Secretary makes the
initial determination would be unfair to borrowers. The commenters also
believed that using the date the Secretary initially determines that a
borrower is disabled weakens the Secretary's incentive to make
expeditious decisions on disability discharge applications and
increases the likelihood that a borrower might inadvertently take an
action that would disqualify him or her for a final discharge. One
commenter recommended that the final regulations set a time limit for
the Department to make a determination of a borrower's initial
eligibility for a disability discharge.
Discussion: The Department has considered the comments and has
decided that beginning the prospective three-year conditional discharge
period on the date the physician certifies the borrower's total and
permanent disability discharge application rather than on the date the
Secretary makes an initial determination that the borrower is totally
and permanently disabled is appropriate and will not increase the
opportunity for fraud in the disability discharge process.
Changes: We have revised Sec. Sec. 674.61(b)(3)(i),
682.402(c)(3)(i), and 685.213(c)(2) to provide that the three-year
conditional discharge period begins on the date the physician certifies
the
[[Page 61966]]
borrower's total and permanent disability discharge application.
Comment: Several commenters requested that we apply the same
eligibility standards that apply during the conditional discharge
period (which prohibit the receipt of any additional Title IV loans and
allow a borrower to earn no more than 100 percent of the poverty line
for a family of two, as determined in accordance with the Community
Service Block Grant Act) to the period between the date the borrower
obtains a physician's certification and the date the Secretary makes
her initial determination that the borrower is totally and permanently
disabled. The commenters believed that applying different eligibility
requirements at different stages in the process would confuse borrowers
and jeopardize their ability to qualify for a discharge.
Discussion: The Department has considered the comments and agrees
that applying the same eligibility standards beginning on the date the
borrower obtains the physician's certification on the total and
permanent disability discharge application and continuing those
standards throughout the prospective three-year conditional discharge
would reduce the complexity of the process without creating an
opportunity for fraud.
Changes: We have revised Sec. Sec. 674.61(b)(4)(i),
682.402(c)(4)(i), and 685.213(d)(1) to provide that a borrower may not
receive any Title IV loans or earn more than 100 percent of the poverty
line for a family of two, as determined in accordance with the
Community Service Block Grant Act, beginning on the date the physician
certifies the borrower's discharge application and throughout the
prospective three-year conditional discharge period.
Comment: One commenter requested that the proposed regulations be
clarified to define the term ``new Title IV loan'' to exclude
subsequent disbursements of a prior loan.
Discussion: The Department does not believe that such a change is
necessary. The regulations in Sec. Sec. 674.61(b)(2)(iv)(C)(2) and
(3), 682.402(c)(4)(i)(B) and (C), and 685.213(b)(2)(ii)(A) and (B)
already differentiate between new loans and subsequent disbursements of
prior loans.
Changes: None.
Comment: One commenter requested that the effective dates and
trigger dates in the proposed regulations be carefully evaluated so
that borrowers who are in the process of having discharge forms
certified are not subject to the new requirements. Another commenter
requested that the effective date of any new regulations governing the
disability discharge process be based on the approval date of a new
Federal form to eliminate processing confusion and inadvertent delays
for applicants.
Discussion: The Department anticipates that both the new total and
permanent disability discharge applications and the final regulations
that govern the process will be effective on July 1, 2008, for
borrowers who apply for a discharge on or after that date. Borrowers
who are in the process of having discharge forms certified as of that
date will not be subject to the new regulations.
Changes: None.
Comment: One commenter suggested the Secretary return Perkins Loan
accounts to the school that assigned them if the Secretary determines
that the borrower is not totally and permanently disabled. The
commenter stated that if such accounts were returned to the school, the
school's Perkins Loan revolving fund would benefit from any repayments
made when the school resumes collection.
Discussion: The current assignment process in Sec. 674.50 of the
Perkins Loan Program regulations requires that, upon accepting
assignment of a loan, the Secretary acquire all rights, title, and
interest of the institution in that loan. Returning an assigned Perkins
Loan account to the school if the Secretary determines that a borrower
is not totally and permanently disabled would add administrative burden
to the process and is inconsistent with current regulatory requirements
in Sec. 674.50(f)(1).
Changes: None.
Comment: One commenter suggested that if the Secretary makes an
initial determination that the borrower's disability is not total and
permanent, the borrower should not only resume repayment but should
also be required to repay all amounts that would have been due during
the cessation of collection on the loan while the application was being
processed by the loan holder and the Secretary.
Discussion: The Department believes that to require a borrower to
repay all amounts that would have been due during the cessation of
collection on the loan while the application is being processed would
unnecessarily discourage borrowers who might qualify for a discharge
from applying.
Changes: None.
Comment: One commenter felt that the Department should consider
disability determinations made by other Federal agencies such as the
SSA or the Veteran's Administration (VA) in determining whether
borrowers are eligible for a disability discharge on their Title IV
loans.
Discussion: The Department has previously considered the idea of
applying the disability standards used by other Federal agencies to
borrowers seeking a discharge of their Title IV loans. However, the
definition of total and permanent disability used in the Department's
discharge process is appropriately more demanding than that used by SSA
and the VA. Those agencies use regular medical reviews of applicants
over a number of years to ensure that the applicants remain eligible
for benefits. In those programs, an individual loses benefits if they
are no longer disabled. In contrast, the Department is providing a
significant benefit to an individual on a one-time basis without any
opportunity to conduct future reviews to determine if the individual is
actually disabled. The Secretary believes that the process established
in these regulations provides an appropriate process that will ensure
that only appropriate discharges are granted.
Changes: None.
NSLDS Reporting (Sec. Sec. 674.16, 682.208, 682.401, and 682.414)
Comment: Many commenters did not agree with proposed Sec.
682.401(b)(20), which would change the timeframe in which guarantors
must report certain student enrollment data to the current loan holder
from 60 days to 30 days. The commenters believed that this change would
not accommodate timely reporting in months that have 31 days. Other
commenters stated that guarantors currently report information to NSLDS
at least monthly and that changing the requirement for guarantors to
report enrollment information to lenders to 30 days would not improve
the timeliness of information. One commenter believed that the
Secretary did not appropriately consider all the other established
reporting periods and deadlines when developing this proposal, and that
new NSLDS reporting requirements will unnecessarily burden schools with
additional reporting.
One commenter asked how the Department intends to categorize
Perkins Loan data that are reported to NSLDS under the new regulations.
The commenter noted that historically schools categorized and reported
Perkins Loans based on the terms and conditions of the loan and
reported disbursements made under these categories as one loan made
over a period of years. A school would create a new category of Perkins
Loan when
[[Page 61967]]
the terms and conditions of Perkins Loans were affected by statutory
changes. The commenter believed that reporting Perkins Loans as
separate loans each award year would dramatically increase the number
of loans reported to NSLDS and increase burden and costs associated
with NSLDS reporting. The commenter noted that new NSLDS reporting
criteria would increase the number of Perkins Loan account records and
associated costs of reporting with no benefit to the institution or
borrowers.
Three commenters stated that the language in paragraph (j) of
proposed Sec. 674.16 fails to reflect the intent of Section 485B of
the HEA which specifically provides that the development of NSLDS
reporting timeframes be accomplished according to mutually agreeable
solutions based on consultation with guaranty agencies, lenders and
institutions. The commenters stated that the Department has not devoted
sufficient effort to conducting a meaningful dialogue and information
exchange with institutions about reporting needs for research and
policy analysis purposes.
Several other commenters suggested that there should be weekly
updates to NSLDS instead of the suggested 30 days and believed that
guaranty agencies, servicers, students, and schools would benefit from
having more accurate and timely information in NSLDS.
Discussion: The Secretary believes that the new NSLDS reporting
timeframes will improve the timeliness and availability of information
important to managing the student loan program. The Secretary also
believes that the proposed regulatory changes, such as the
simplification of the deferment granting process, will be easier and
more efficiently implemented if timely and accurate information is more
readily available in NSLDS.
The Department appreciates the commenters' concerns about the cost
associated with increased reporting of Perkins Loans. Although the
costs incurred by institutions to make the systems changes necessary to
comply with new NSLDS reporting requirements are difficult to estimate,
we believe that requiring institutions to report Perkins Loans on an
award year basis, as FFEL and Direct Loan Program loans are reported,
will increase the quality and integrity of Perkins Loan data and allow
the Department to make meaningful comparisons between the Title IV loan
programs for research and budgeting purposes. We also believe that
reporting Perkins Loans on an award year basis will provide borrowers
with a more accurate picture of their total indebtedness.
The Department regularly consults with program participants in
setting NSLDS reporting requirements in established workgroups that
meet several times a year. We believe the regulations reflect this
consultative process.
With regard to the commenter who suggested that there should be
weekly updates to NSLDS instead of the suggested 30-day timeframe,
entities that wish to report to NSLDS on a weekly basis are able to so
under current protocols. We decline to require weekly reporting
requirements for all entities at this time, however, because we believe
that small institutions would find such a standard difficult to manage.
The Secretary agrees with commenters that the 30-day reporting
timeframe does not leave guarantors adequate time to report data to the
current loan holder in months that have 31 days.
Changes: We have changed the reporting timeframe in Sec.
682.401(b)(20) to 35 days.
Certification of Electronic Signatures on Master Promissory Notes
(MPNs) Assigned to the Department (Sec. Sec. 674.19, 674.50, 682.409,
and 682.414)
Comment: One commenter agreed that proper execution and retention
of electronic loan records is necessary for program integrity reasons.
Several other commenters stated that the proposed changes in Sec.
674.19(e)(2)(ii) requiring a school participating in the Perkins Loan
Program to develop and maintain a certification of its electronic
signature process were overly broad, would discourage schools from
using electronic notes, and would impose burdensome new record-keeping
requirements. Other commenters stated that institutional compliance
with these new requirements would be difficult unless the Department
clearly defines these new requirements and provides schools with a
``safe harbor'' of minimum compliance standards for Perkins Loans
already signed electronically by borrowers. The commenters stated that
the burden of complying with Sec. 674.50(c)(12)(i) for institutions
would be difficult to justify given the few borrowers who might dispute
the validity of the electronic signature at some future date.
Several commenters stated that the requirement in Sec.
674.50(c)(12)(ii)(B) that a school's certification include screen shots
as they would have appeared to the borrower is impractical and
unnecessary and asked that this requirement be eliminated.
Discussion: The Department believes that the requirements in Sec.
674.19(e)(2) that an institution create and maintain a certification
regarding the creation and maintenance of electronically signed Perkins
Loan promissory notes or MPNs in accordance with Sec. 674.50(c)(12)
ensures that the school and the Department have the evidence to enforce
an assigned loan if a challenge or factual dispute arises in connection
with the validity of the borrower's electronic signature. Schools are
required to take legal action to collect on a defaulted Perkins Loan in
accordance with Sec. 674.46 of the Perkins Loan Program regulations.
If a legal challenge to the validity of an electronic signature should
arise in the course of litigating a defaulted Perkins Loan, a school
will be in a much stronger legal position to prove that the borrower
signed the loan and benefited from the proceeds of the loan. The need
to ensure the integrity of the Perkins Loan Program justifies
establishing electronic signature safeguards. Perkins Loan schools
should generally not be incurring new costs or burden related to the
certification of electronic signatures on promissory notes. In July of
2001, the Department published its Standards for Electronic Signature
in Electronic Student Loan Transactions (Standards) to facilitate the
development of electronic processes under the Electronic Signatures in
Global and National Commerce Act (E-Sign Act). These Standards provided
guidance to FFEL Program lenders and guaranty agencies, and to schools
in their role as lenders under the Perkins Loan Program, regarding the
use of electronic signatures in conducting student loan transactions,
including using electronic promissory notes. At that time, we informed
loan holders and institutions in the FFEL or Perkins Loan Program that
if their processes for electronic signature and related records did not
satisfy the Standards and the loan was held by a court to be
unenforceable based on those processes, the Secretary would determine
on a case-by-case basis whether Federal benefits would be denied, in
the case of the FFEL Program, or whether a school would be required to
reimburse its Perkins Loan Fund, in the case of the Perkins Loan
Program. If, as we assume, Perkins Loan holders are complying with the
Standards, added burden or cost should not be an issue. The regulations
in Sec. 674.50(c)(12) that describe what the certification must
include are already very specific and detailed and a ``safe harbor'' is
unnecessary. The only provision of these regulations that is not
specific is
[[Page 61968]]
Sec. 674.50(c)(12)(ii)(F), which requires the certification to include
``all other documentation and technical evidence requested by the
Secretary to support the validity or the authenticity of the
electronically signed promissory note.'' This provision is not intended
to be overly burdensome on schools. This provision is intended to cover
whatever documentation a school has that is not already listed in Sec.
674.50(c)(12)(ii)(A) through (E).
Lastly, the Department does not agree with the commenters'
suggestion that inclusion of screen shots as they would have appeared
to the borrower is impractical or unnecessary. The inclusion of screen
shots in the certification is a critical part of the process to ensure
that the promissory note is a valid, legal document, that the terms and
conditions of the loan were properly represented to the borrower, and
that the borrower was fully aware of the fact he or she was receiving a
loan.
Changes: None.
Comment: One commenter suggested that the Department require each
institution that participates in the Perkins Loan Program to designate
an ``E-Sign Contact Person'' on its FISAP submission to enable
institutions to meet documentation requests from the Secretary in a
timely manner.
Discussion: The Department believes this suggestion has merit and
will consider implementing this proposal administratively. However, no
change to the regulations is necessary.
Changes: None.
Comment: Many commenters stated that the 10-business day deadline
required by Sec. Sec. 674.50(c)(12)(iii) and 682.414(a)(6)(iii) within
which Perkins Loan and FFEL loan holders must respond to a request for
evidence that may be needed to resolve a dispute with a borrower on a
loan assigned from the Secretary was too short. One commenter
recommended a 10-business day standard only if the request relates to
pending litigation and an alternative, 30-day standard if the request
is not related to litigation. One commenter recommended delaying
implementation of the 10-business day deadline by one year to give
institutions the opportunity to put in place the systems, policies, and
capability to comply and produce the requested documentation. One
commenter suggested adopting a 15-business day deadline with an option
to appeal if the institution faces a special situation. Another
commenter suggested a 25-business day deadline. One commenter requested
that the Secretary withdraw this proposal completely.
Discussion: The Department does not believe that a 10-business day
deadline to respond to requests from the Secretary for evidence needed
to resolve a dispute involving an electronically-signed loan that has
been assigned to the Secretary is burdensome. The Department believes
that 10 business days provides sufficient time for loan holders. The
Secretary believes that a timely response to a request for information
is essential to proper enforcement of a promissory note, especially
when a borrower is contesting the validity of an electronic signature
and that challenge involves court proceedings or court-imposed
deadlines. Finally, we believe that delaying implementation of this
deadline or not imposing any deadline would threaten the integrity of
the FFEL and Perkins Loan Programs.
Changes: None.
Comment: Several commenters expressed concern regarding the
provision in proposed Sec. 674.50(c)(12)(i)(B), under which the
Department would require a Perkins Loan holder to provide testimony to
ensure the admission of electronic records in a legal proceeding. These
commenters requested that the Department clarify that the institution
will not be responsible for any expenses related to this requirement.
Discussion: Section 489 of the HEA and 34 CFR Sec. 673.7 of the
General Provisions regulations for the Federal Perkins Loan, Federal
Work Study, and Federal Supplemental Educational Opportunity Grant
Programs provide for an administrative cost allowance that an
institution may use to offset its cost of administering the campus-
based programs, including the costs related to the provision of
testimony.
Changes: None.
Comment: One commenter requested that the Department revise Sec.
682.409(c)(4)(viii), which would require a guaranty agency to provide
the Secretary with the name and location of the entity in possession of
an original, electronically signed MPN that has been assigned to the
Department. The commenter asked that we change this provision to give
guaranty agencies the option of providing the Secretary the name and
location of the entity that created the original MPN or promissory note
in response to the Secretary's request. The commenter belie