Senior Community Service Employment Program; Performance Accountability, 35832-35848 [E7-12541]
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35832
Federal Register / Vol. 72, No. 125 / Friday, June 29, 2007 / Rules and Regulations
DEPARTMENT OF LABOR
Employment and Training
Administration
20 CFR Part 641
RIN 1205–AB47
Senior Community Service
Employment Program; Performance
Accountability
Employment and Training
Administration, Labor.
ACTION: Interim final rule; request for
comments.
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AGENCY:
SUMMARY: The Employment and
Training Administration (ETA) of the
Department of Labor (Department) is
issuing this Interim Final Rule
establishing new performance
accountability measures for the Senior
Community Service Employment
Program (SCSEP). New measures are
necessary due to the 2006 Amendments
to Title V of the Older Americans Act.
Specifically, this rule amends 20 CFR
part 641 Subpart G—Performance
Accountability and corresponding
definitions found in Subpart A—
Purpose and Definitions. This notice
also solicits public comment on this
Interim Final Rule which the
Department will consider when it issues
a Final Rule.
DATES: This rule is effective June 29,
2007. The Department invites interested
persons to submit comments on this
interim final rule. To ensure
consideration, comments must be in
writing and must be received on or
before August 28, 2007. Comments
received after that date will be
considered to the extent possible.
ADDRESSES: You may submit comments,
identified by Regulatory Information
Number (RIN) 1205–AB47, by any of the
following methods:
• Federal e-Rulemaking Portal:
www.regulations.gov. Follow the Web
site instructions for submitting
comments.
• Fax: (202) 693–2766.
• Mail: Written comments, disk, and
CD–Rom submissions may be mailed to
Maria Kniesler Flynn, Administrator,
Office of Policy Development and
Research, U.S. Department of Labor, 200
Constitution Avenue NW., Room N–
5641, Washington, DC 20210.
• Hand Delivery/Courier: Maria
Kniesler Flynn, Administrator, Office of
Policy Development and Research, U.S.
Department of Labor, 200 Constitution
Avenue NW., Room N–5641,
Washington, DC 20210.
The Department will post all
comments received on
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www.regulations.gov without making
any change to the comments, including
any personal information provided.
The www.regulations.gov Web site is
the Federal e-rulemaking portal and all
comments posted there are available
and accessible to the public. The
Department recommends that
commenters not include their personal
information such as Social Security
Numbers, personal addresses, telephone
numbers, and e-mail addresses in their
comments as such submitted
information will become easily available
to the public via the
www.regulations.gov Web site.
Comments submitted through
www.regulations.gov will not include
the e-mail address of the commenter
unless the commenter chooses to
include that information as part of their
comment. It is the responsibility of the
commenter to safeguard his or her
information.
Postal mail delivery in Washington,
DC, may be delayed due to security
concerns. Therefore, the Department
encourages the public to submit
comments via the Internet as indicated
above.
Docket: The Department will make all
the comments it receives available for
public inspection during normal
business hours at the above address. If
you need assistance to review the
comments, the Department will provide
you with appropriate aids such as
readers or print magnifiers. The
Department will make copies of the rule
available, upon request, in large print
and electronic file on computer disk.
The Department will consider providing
the rule in other formats upon request.
To schedule an appointment to review
the comments and/or obtain the rule in
an alternate format, contact the office of
Maria Kniesler Flynn at (202) 693–3700
(VOICE) or 1–800–877–8339 TTY/
ASCII. Please note these are not toll-free
numbers. You may also contact Ms.
Flynn’s office at the address listed
above.
FOR FURTHER INFORMATION CONTACT:
Adele Gagliardi, Senior Regulatory
Specialist, Employment and Training
Administration (ETA), U.S. Department
of Labor, 200 Constitution Avenue,
NW., Room N–5641, Washington, DC
20210; E-mail gagliardi.adele@dol.gov;
Telephone (202) 693–3700 (this is not a
toll-free number).
Individuals with hearing or speech
impairments may access the telephone
number above via TTY by calling the
toll-free Federal Information Relay
Service at 1–800–877–8339.
SUPPLEMENTARY INFORMATION:
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The preamble to this Interim Final
Rule is organized as follows:
I. Background—provides a brief
description of the purpose and
timing of the Interim Final Rule.
II. Summary and Explanation of the
Interim Final Rule—discusses the
substance of the rule.
III. Administrative Information—sets
forth the applicable regulatory
requirements.
I. Background
On October 17, 2006, President Bush
signed the Older Americans Act
Amendments of 2006, Pub. L. 109–365
(2006 OAA Amendments). This law
amended the statute authorizing the
SCSEP and necessitates changes to the
SCSEP regulations. (The Department
will continue to use the name ‘‘Senior
Community Service Employment
Program’’ for this program, although the
law refers to it in various terms.) The
purpose of this Interim Final Rule is to
implement changes to the SCSEP
performance measurement system
required by the 2006 OAA
Amendments. The Department intends
to issue a separate Notice of Proposed
Rulemaking, proceeding under related
RIN 1205–AB48, to implement
additional changes to the SCSEP
regulations necessitated by the 2006
OAA Amendments.
The SCSEP, authorized by Title V of
the Older Americans Act, is the only
federally-sponsored employment and
training program targeted specifically to
low-income older individuals who want
to enter or re-enter the workforce.
Participants must be 55 years of age or
older with incomes no more than 125
percent of the Federal poverty level. The
program offers participants training at
community service employment
assignments in public and non-profit so
that they can gain on-the-job experience.
The goals of the program are to move
SCSEP participants into unsubsidized
employment so that they can achieve
economic self-sufficiency and to
promote useful opportunities in
community service activities. In the
2006 OAA Amendments, Congress
expressed its sense of the benefits of
SCSEP, stating, ‘‘placing older
individuals in community service
positions strengthens the ability of the
individuals to become self-sufficient,
provides much-needed support to
organizations that benefit from
increased civic engagement, and
strengthens the communities that are
served by such organizations.’’ Pub. L.
109–365 § 516(2).1
1 Section 501 of the Older Americans Act
Amendments of 2006, Pub. L. 109–365, amended
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The statute requires the Department to
issue definitions of the indicators of
performance through regulation. Section
513(b)(3). The statute also requires the
Department to establish and implement
the performance measures referred to in
the statute as ‘‘core measures and
additional indicators of performance’’
by July 1, 2007. Section 513(d)(4). The
Department has determined that the
most effective way to define the
indicators of performance is to do so in
conjunction with the rules that
implement such definitions. Defining
the performance measures and
implementing them concurrently and in
the same document is also more helpful
to the grantees. In addition, given the
importance of the measures in terms of
corrective actions and the potential
impact they could have on grantee
funding, it is preferable to continue to
describe and define the measures
through regulation even though the
statute only requires the Department to
implement the definitions through
regulation. Accordingly the Department
is both defining and describing the
indicators through this rule.
The Department is unable to
promulgate these regulations through
the normal notice and comment
rulemaking process because of the July
1, 2007, statutory deadline.
Development of this rule necessitated
extensive consultation within the
Department, among multiple
Employment and Training
Administration offices, the Solicitor’s
Office and the Office of the Assistant
Secretary for Policy. Activities of this
group included developing a strategy for
promulgating the regulation, addressing
policy and programmatic issues and
drafting the regulatory text and
explanatory preamble. In addition, the
Department was required to establish
and implement the new SCSEP
performance measures after consultation
with stakeholders. Pub. L. 109–365
§ 513(b)(3). Therefore, the Department
drafted, cleared internally, and
published a notice in the Federal
Register (published February 8, 2007, 72
FR 5999) in order to provide a fair and
meaningful opportunity for stakeholders
to respond. The Department received
comments during the period announced
in the notice and fully considered these
comments, which informed the Interim
Final Rule development. This process is
described more thoroughly below. In
addition, the Department needed to
the various provisions of title V of the Older
Americans Act of 1965 (42 U.S.C. 3056 et seq.). For
ease of reference, we will refer to the changes to
title V made by the 2006 OAA Amendments by
referring to the relevant sections of title V as those
sections were reflected in the Amendments.
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examine potential Paperwork Reduction
Act implications of this Interim Final
rule as well as examine the Interim
Final Rule under additional laws and
Executive Orders which cover
rulemaking. Finally, the Department
needed to obtain all clearances required
in rulemaking. Therefore, time only
allowed for the Department to issue an
Interim Final Rule. There is not time to
draft, clear, and publish a Notice of
Proposed Rulemaking, receive and
respond to comments, and draft, clear,
and publish a Final Rule by the July 1,
2007, deadline. Because § 513(a)(2)(C) of
the statute prohibits funding grants until
the Department and the grantee have
agreed upon expected levels of
performance, it is adverse to the public
interest, and to the interest of those
served under the SCSEP program as
well as the grantees who seek to serve
them, if the rule is delayed and a gap
in services to individuals occurs.
Therefore, the rule is being published as
an Interim Final Rule so that the
performance measures and the
supporting definitions are effective
immediately upon publication and
without further delay. This approach
will enable the Department and the
grantees to negotiate performance
agreements in time for all Program Year
2007 grants to be funded at the
beginning of the Program Year.
Since the statute requires that the
Department and each grantee reach
agreement on the expected levels of
performance for each of the core
indicators before to the Department may
fund the grants that will be subject to
these new rules, starting with Program
Year 2007, or July 1, 2007, the
Department has made every effort to
issue this Interim Final Rule in as
timely a manner as possible and to
assist grantees in meeting their
obligations under the new performance
requirements. To further assist grantees
to adjust to the changes and to enable
grantees to prepare for and to
intelligently negotiate their performance
goal for Program Year 2007, the
Department previously issued a
Training and Employment Guidance
Letter (TEGL) describing the anticipated
changes in the performance measures.
This Interim Final Rule supersedes
the previously issued TEGL. If the
Department determines that the
information in this Interim Final Rule
conflicts in a material way with the
information previously issued through
the TEGL, and has a material impact on
the grantees’ negotiated performance
level goals, grantees will be allowed to
renegotiate their performance level
goals. The Department will make this
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determination and will issue further
guidance if necessary.
The Department sought public input
on the SCSEP performance measures
during the development of this Interim
Final Rule in response to the statutory
requirement that the Department
establish and implement the new SCSEP
performance measures after consultation
with stakeholders. Specifically, section
513(a)(1) states that ‘‘[t]he Secretary
shall establish and implement, after
consultation with grantees, sub-grantees
and host agencies under this title,
States, older individuals, area agencies
on aging and other organizations serving
older individuals, core indicators of
performance and additional indicators
of performance for each grantee for
projects and services carried out under
this title.’’ The statute also instructs the
Department to consult with stakeholders
prior to defining the performance
indicators. Pub. L. 109–365 § 513(b)(3).
The Department satisfied these statutory
requirements when it solicited public
input on the definitions and
implementation of the statutory
performance measures in the Federal
Register notice published February 8,
2007, 72 FR 5999.
The February 8, 2007, Federal
Register notice specifically requested
input on six topics: (1) The core
indicators, (2) the new one-year
retention indicator, (3) customer
satisfaction, (4) other additional
indicators including possibly retaining
the SCSEP placement measure, (5)
performance outcomes, and (6) other
comments related to SCSEP
performance measures. 72 FR 5999 (Feb.
8, 2007). The Department made
extensive efforts to make grantees aware
of the notice and inform them of the
timeframe for submitting comments; the
Department e-mailed every grantee and
briefed grantees during several allgrantee conference calls. In response to
the notice, the Department received
comments from 28 persons or entities.
In addition, the Department presented a
summary of the 2006 OAA
Amendments at six regional SCSEP
grantee training conferences in January,
February, and March of 2007, and
provided an opportunity for questions
and comments.
The Department carefully considered
the comments received as we developed
the content of this rule. In the preamble
discussion of the regulatory changes, the
Department discusses input we received
from stakeholders. A full summary of
the input received on each subject is
available on the SCSEP Web site at
https://www.doleta.gov/seniors.
Although the Department solicited
stakeholder input through the February
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8, 2007, notice and carefully considered
the concerns raised through the process,
the Department solicits comments on all
sections of this Interim Final Rule. The
Department particularly invites
comments addressing any concerns that
this Interim Final Rule significantly
compromises the ability of grantees, in
areas where a substantial population of
minority individuals reside, to serve
their targeted population of minority
older individuals, in accordance with
the requirements of section 514(f) of the
2006 OAA Amendments.
The SCSEP performance measures
have evolved over time. Programspecific measures to monitor the
performance of each SCSEP grantee
were first codified in the 2000
Amendments to the OAA. The 2000
OAA Amendments required the
following performance measures:
1. The number of persons served, with
particular consideration given to
individuals with greatest economic
need, greatest social need, or poor
employment history or prospects, and
individuals who are over the age of 60;
2. Community services provided;
3. Placement into and retention in
unsubsidized public or private
employment;
4. Satisfaction of the enrollees,
employers, and their host agencies with
their experiences and the services
provided; and
5. Any additional indicators of
performance that the Secretary
determines to be appropriate to evaluate
services and performance.
Pub. L. 106–501 § 513(b).
When the Department implemented
the 2000 OAA Amendments, it also
began employing the ‘‘common
measures’’ in the SCSEP performance
system. The ‘‘common measures’’ are a
government-wide initiative to apply
uniform accountability measures to
federally-funded employment and
training programs, including those
administered by the Department of
Labor. Adoption of these common
measures helps implement the
President’s Management Agenda for
budget and performance integration as
well as reduce barriers to integrated
service delivery through local One-Stop
Career Centers. To date, ETA has
implemented the common performance
measures for the majority of its
workforce programs, including the
SCSEP.
The common performance measures
are:
1. Entered employment;
2. Retention in employment; and
3. Average earnings.
The value of implementing common
performance measures is in the ability
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to describe in a similar manner the core
purposes of the workforce system: How
many people found jobs? Did they stay
employed? What did they earn?
Historically, multiple sets of
performance measures have burdened
grantees, as they are required to report
performance outcomes based on varying
definitions and methodologies. By
minimizing the different reporting and
performance requirements, common
performance measures can facilitate the
integration of service delivery, reduce
barriers to cooperation among programs,
and enhance the ability to assess the
effectiveness and impact of the
workforce investment system. Current
Department guidance on the common
measures is contained in TEGL No. 17–
05, issued on February 17, 2006. This
TEGL is available at https://
wdr.doleta.gov/directives/
corr_doc.cfm?DOCN=2195.
The Department previously identified
‘‘program efficiency’’ as a common
measure for federal job training and
employment programs, and listed
program efficiency as a common
measure in the last SCSEP Final Rule.
69 FR 19015, 19064 (April 9, 2004).
However, since TEGL No. 17–05,
grantees have not been required to
report on program efficiency. Therefore,
this measure is not addressed in this
Interim Final Rule.
This Interim Final Rule marks the
beginning of the next phase of the
SCSEP performance measures. The 2006
OAA Amendments direct the SCSEP to
track the following performance
measures:
Indicators of Performance:
(1) Core Indicators—The core
indicators of performance * * * shall
consist of—
(A) Hours (in the aggregate) of
community service employment;
(B) Entry into unsubsidized
employment;
(C) Retention in unsubsidized
employment for six months;
(D) Earnings; and
(E) The number of eligible individuals
served, including the number of
participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of
section 518.
(2) Additional Indicators—The
additional indicators of performance
* * * shall consist of—
(A) Retention in unsubsidized
employment for 1 year;
(B) Satisfaction of the participants,
employers, and their host agencies with
their experiences and the services
provided;
(C) Any other indicators of
performance that the Secretary
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determines to be appropriate to evaluate
services and performance.
Pub. L. 109–365 § 513(b).
Note that core indicators B, C, and D
are consistent with the common
measures.
All of these indicators are discussed
and defined below.
II. Summary and Explanation of the
Interim Final Rule
This Interim Final Rule addresses
only the SCSEP performance measures;
it amends Subpart G, and related
definitions located in Subpart A, of the
SCSEP regulations. As discussed in the
background section, the Department is
proceeding separately with this portion
of the regulation because of certain
provisions of the 2006 OAA
Amendments which mandate
implementation of the new performance
indicators during the Program Year 2007
grant solicitation and award process.
The Department will be proceeding with
the normal rulemaking process as it
promulgates regulations addressing the
remainder of the changes the 2006 OAA
Amendments made to the SCSEP.
As the Department implements these
performance measures, it remains
cognizant of Congress’ statement that
the indicators ‘‘shall be designed to
promote continuous improvement in
performance.’’ Pub. L. 109–365
§ 513(a)(2)(B). The Department remains
committed to a system-wide continuous
improvement approach grounded upon
proven quality principles and practices.
The Department is implementing these
performance measures with the goal of
further aligning the SCSEP with
performance measures used in the rest
of the workforce investment system.
Accordingly, the Department purposely
defined the entry into unsubsidized
employment, retention in unsubsidized
employment for six months, and
earnings performance measures to be
consistent with the common
performance measures which are
intended for similar, federally-funded
employment and training programs
serving adults. Further, the Department
defines the one-year retention indicator
to align with the equivalent indicator
used for ETA’s Adult and Dislocated
Workers programs.
Subpart A—Purpose and Definitions
What definitions apply to this subpart?
(§ 641.140)
Section 641.140 of the SCSEP
regulations provides definitions for the
SCSEP, including those definitions
relevant to the SCSEP performance
measures. This Interim Final Rule,
however, includes only those
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definitions relevant to the performance
measures that are new or have been
changed. Definitions relevant to
performance measures that have not
changed, as well as SCSEP definitions
that are not directly related to
performance measures, remain in the
existing rule.
This Interim Final Rule contains new
definitions. Several of them clarify
which participants satisfy the core
indicator that tracks ‘‘the number of
participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of
section 518.’’ Pub. L. 109–365
§ 513(b)(1)(E). The Department received
several suggestions for these definitions;
many aspects of that input are
mentioned in the descriptions of each
definition, below. Several commenters
encouraged the Department to keep
current definitions and/or adopt
definitions that are familiar to the
SCSEP, including the definitions from
the SCSEP Data Collection Handbook.
Our general approach to defining new
terms in this rule is consistent with
these comments; our goal was to
minimize the number of new or
potentially duplicative definitions.
Accordingly, we attempted to define
terms in a manner consistent with
established definitions used in programs
SCSEP grantees are familiar with, and in
many cases those definitions also
formed the basis for the definitions that
exist in the Data Collection Handbook.
For example, the definition of veteran
comes from the Jobs for Veterans Act,
which has been used by the SCSEP for
years to distinguish which veterans
qualify for a priority for SCSEP services.
Descriptions of the new definitions
follow:
Additional indicators: Following the
structure established in the 2006 OAA
Amendments, we define additional
indicators to distinguish them from core
indicators; additional indicators are
those indicators not subject to goals and
corrective action. We currently
implement only two additional
indicators—one-year retention and
customer satisfaction. These are the
additional indicators required by the
2006 OAA Amendments. At this time,
the Department declines to add any
additional indicators, but the
regulations reserve the Secretary’s
authority, under section 513(b)(2)(C), to
develop new additional measures when
the Secretary determines that such
additional indicators are appropriate for
evaluation of services and performance.
At risk for homelessness: The
Department defines at risk for
homelessness in relation to the
definition of homeless, such that a
person is at risk for homelessness if the
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person is likely to become homeless and
is unable, using his or her own
resources and support network, to
obtain housing.
Community service employment: The
2006 OAA Amendments added a
definition of community service
employment. We took the definition
here directly from the statute.
Core indicators: The 2006 OAA
Amendments establish core indicators
as a new category of indicators that are
subject to goal-setting and corrective
action. The indicators in the definition
are those listed in the statute.
Frail: A few commenters urged
various definitions from sources such as
the Older Americans Act and the
Journal of Gerontology, Another
commenter suggested consultation with
the Administration on Aging. We adopt
the definition of frail that is in the Older
Americans Act in order to promote
consistency with other OAA programs.
Homeless: We adopt the definition of
homeless that is in the McKinney-Vento
Homeless Assistance Act; that Act’s
definition of homeless has consistently
been used by the SCSEP for data
collection purposes. One commenter
recommended that we adopt a
definition of homeless contained in a
bill pending in Congress; however, the
Department determined that the more
prudent course was to adopt a definition
already in statute.
Limited English Proficiency: A few
commenters urged various definitions
from sources such as those used by the
Department of Education and the
Workforce Investment Act of 1998
(WIA). We adopt the definition of
limited English proficiency (LEP) that is
used by the Federal Interagency
Working Group on Limited English
Proficiency. The LEP Working Group
was created at the request of Assistant
Attorney General for Civil Rights and
includes members representing more
than 35 federal agencies; the group’s
focus is to ensure that limited English
proficient persons have meaningful
access to federal and federally-assisted
programs. Its Web site, maintained by
the U.S. Department of Justice, is
https://www.lep.gov. ETA and the
Department’s Civil Rights Center
adopted this definition for use in official
guidance to the workforce system in
2004. That guidance may be viewed at
https://wdr.doleta.gov/directives/
corr_doc.cfm?DOCN=1488. Use of this
definition by the SCSEP will promote
consistency within the workforce
system.
Low employment prospects: The
Department interprets the statute’s term
‘‘low employment prospects’’ to be
essentially equivalent to the similar
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phrase which also appears in the
statute, ‘‘poor employment prospects.’’
‘‘Poor employment prospects’’ also
appeared in the prior OAA
Amendments and was defined in the
prior SCSEP rule. The Department
developed the definition of low
employment prospects from the prior
definition of poor employment
prospects.
Low literacy skills: A few commenters
urged various definitions such as those
used by the Department of Education
and WIA. In an effort to maintain
program consistency, the Department
defines low literacy skills based on a
definition of a very similar term,
‘‘literacy skills deficient,’’ which is
already in use in the SCSEP through the
Data Collection Handbook.
Most-in-need: Most-in-need is a label
for the core indicator that tracks ‘‘the
number of participating individuals
described in subsection (a)(3)(B)(ii) or
(b)(2) of section 518.’’ Pub. L. 109–365
§ 513(b)(1)(E).
Persistent Unemployment: The
Department defines persistent
unemployment by reference to the
unemployment rate for a locale, as a rate
that is more than 20 percent higher than
the national average for two of the last
three years.
Rural: We received suggestions about
this definition that cited sources such as
the Office of Management and
Budget,the Administration on Aging,
and the Economic Research Service at
the Department of Agriculture. We have
decided to align this definition of rural
with that of the Rural Health Service at
the U.S. Department of Health and
Human Services; this is also consistent
with the approach taken by the
Economic Research Service at the
Department of Agriculture. This
definition is the broadest one available.
First, the definition of rural includes
areas not designated as metropolitan
statistical areas by the Census Bureau.
Information on which locations have
been designated as metropolitan by the
Census Bureau is available on the
Census Bureau’s Web site at census.gov/
population/www/estimates/
metrodef.html. To identify a particular
Census tract, visit the Web page at
ffiec.gov/geocode/default.htm and enter
a street address. Second, rural also
includes segments of metropolitan
counties that have been assigned a Rural
Urban Commuting Area (RUCA) code
between four and ten. To determine
whether a portion of a metropolitan
county has been so classified, readers
may consult the RUCA codes, which
can currently be located at the Web site
of the Economic Research Service of the
U.S. Department of Agriculture,
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ers.usda.gov/data/
ruralurbancommutingareacodes/.
Finally, Census tracts that are larger
than 400 square miles, have a
population density of less than 30
people per square mile, and have been
assigned RUCA codes 2 or 3, are also
considered rural. Further information
on the Rural Health Service’s rural
classification system, including a list of
areas classified by the Service as rural,
can be found at their Web site,
ruralhealth.hrsa.gov/funding/
eligibilitytestv2.asp. The University of
Washington has created a zip-codespecific approximation of rural status
which can be downloaded at
depts.washington.edu/uwruca/
data.html.
Severe disability: We adopt the
definition of severe disability that is in
the Older Americans Act.
Severely limited employment
prospects: The Department developed
the definition of severely limited
employment prospects to relate to the
definition of low employment
prospects; a person faces severely
limited employment prospects when
that person has more than one
significant barrier to employment.
Veteran: We define veteran by
reference to the Jobs for Veterans Act, 38
U.S.C. 4215(a). The SCSEP has
consistently used that statute to
distinguish precisely which veterans
qualify for SCSEP priority and thus it
was a logical source of our definition.
We note that under certain
circumstances spouses of veterans
qualify as veterans under the Jobs for
Veterans Act.
The following terms were defined in
the prior SCSEP rule but have been
modified:
Disability: The only change to the
definition of disability concerns the
citation. The definition comes from the
Older Americans Act, and the paragraph
number to which the definition is
assigned changed as a result of the 2006
OAA Amendments.
National grantee: We modify the
definition of National grantee by
removing the word ‘‘Federal’’ as a
modifier to the word ‘‘public’’ to be
consistent with the 2006 OAA
Amendments, see Pub. L. 109–365
§ 506(g)(5), and by making various
technical corrections.
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Subpart G—Performance Accountability
What performance measures/indicators
apply to SCSEP grantees? (§ 641.700)
The 2006 OAA Amendments separate
SCSEP performance measures into two
categories, core and additional. The
Department and each grantee must agree
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upon goals for core indicator
performance levels before the start of
each program year. A grantee that fails
to meet the agreed-upon core
performance levels, which may be
adjusted as discussed below, is subject
to corrective action. Additional
indicators are not subject to goal-setting
and are, therefore, not subject to
corrective action. However, the statute
does mandate that the Department
annually publish each grantee’s
performance on the additional
indicators.
Section 513(a)(3)(b)(1) of the 2006
OAA Amendments lists the core
indicators:
1. Hours (in the aggregate) of
community service employment;
2. Entry into unsubsidized
employment;
3. Retention in unsubsidized
employment for six months;
4. Earnings;
5. The number of eligible individuals
served, including the number of
participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of
section 518.
The Department received numerous
comments about whether the fifth core
indicator should be split into two
indicators. Many commenters supported
establishing two separate measures,
with one measure for total persons
served and one for ‘‘the number of
participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of
section 518.’’ Respondents provided a
variety of rationales for this position.
For example, several respondents noted
that this would be a better measure of
services provided to those individuals
with barriers to employment; one noted
that this would ensure service to ‘‘high
barrier populations’’; one noted that
combining measures would not give an
accurate depiction of the individuals
being served; and one noted that two
measures can be beneficial for effective
program management.
Several commenters expressed
support for one combined measure,
rather than two separate measures.
These respondents also provided a
range of rationales for their position. For
example, one noted that grantees cannot
control who enters the program and that
many of the individuals that have
attributes cited in the priority list
cannot find unsubsidized employment
in 27 months; one noted that one
measure would promote more effective
services and ensure services to those ‘‘at
great risk’’ but falling outside the
priority of service list; and one noted
that, based on income eligibility
requirements, all individuals eligible for
SCSEP are effectively most-in-need and
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so a separate measure for most-in-need
is not necessary.
After considering this input, the
Department has decided to divide the
fifth core indicator into two separate
core indicators: (1) The number of
eligible individuals served, described in
section 641.710(a)(5), and (2) the
number of participating individuals
described in subsection (a)(3)(B)(ii) or
(b)(2) of section 518 (i.e., most-in-need),
described in section 641.710(a)(6)). This
is consistent with current practice in
which we have a separate measure for
a narrower group of participants in need
as well as with the recommendation of
a majority of respondents who
commented on this measure, and it
more clearly tracks relevant program
data than a combined indicator.
The statute then lists the additional
indicators:
1. Retention in unsubsidized
employment for one year;
2. Satisfaction of the participants,
employers, and their host agencies with
their experiences and the services
provided; and
3. Any other indicators of
performance that the Secretary
determines to be appropriate to evaluate
services and performance.
Pub. L. 109–365 § 513(a)(3)(b)(2).
An agreement to be evaluated on the
core indicators of performance and to
report information on the additional
indicators of performance is a
requirement for application for, and a
condition of, all SCSEP grants. Pub. L.
109–365 § 513(a)(3).
The Department considered an
additional indicator, SCSEP Placement.
The SCSEP Placement indicator has
tracked how many exiting participants
were employed for 30 days within the
first 90 days after program exit. Several
stakeholders, however, argued against
the need for doing so. Some expressed
the view that the SCSEP has too many
measures already and that the SCSEP
should be evaluated on only the
common measures, as is the case with
other Department programs. Other
commenters focused on the notion that
the common measure ‘‘entered
employment’’ indicator is sufficient to
track placement and that the SCSEP
placement rate is duplicative. The
Department is persuaded that the
potential benefit of tracking the SCSEP
Placement measure does not outweigh
the added burden on grantees.
Accordingly, the SCSEP Placement
indicator will no longer be required.
Several commenters argued in favor of
retaining the SCSEP Placement
indicator. Any grantee is welcome to
continue its use, as grantees may use
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additional performance measures that
assist them in managing their SCSEP
project.
We received some comments
suggesting that the Department adopt
various other additional indicators, such
as a measure to record recruitment; and
measures related to the unique aspects
of SCSEP (i.e., community service and
service to a specific population). Other
respondents urged us not to adopt any
more indicators. Although the statute
allows the Department to establish
‘‘[a]ny other indicators of performance
that the Secretary determines to be
appropriate to evaluate services and
performance’’ we choose not to establish
any further indicators at this time.
Again, this course was chosen because
any potential benefits of additional
reporting do not outweigh the costs of
that reporting.
How are the performance indicators
defined? (§ 641.710)
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Core Indicators
1. Hours (in the aggregate) of
community service employment. Hours
(in the aggregate) of community service
employment compares the total number
of hours of community service provided
by each SCSEP grantee to the number of
community service hours funded by the
grant. Current practice is for SCSEP
grantees to report the number of hours
of community service; that is, the
number of hours that participants
worked at host agencies. In order to
provide a meaningful way to assess and
compare performance, however, it is
necessary to transform the number of
hours into a community service
participation rate. The Department
began computing such a rate during
Program Year 2006. To calculate the
rate, the Department takes the number
of community service hours as reported
by each grantee and divides that number
by the total community service hours
funded for the grantee, adjusted for
minimum wage differences among the
States and areas.
The Department received a variety of
comments on this indicator. A number
of these comments expressed support
for this performance indicator because it
relates to the community service goal of
the SCSEP, and because community
service employment assignments are a
unique and vital aspect of the SCSEP
that is valuable to participants as well
as to communities. Several commenters
encouraged the Department in its new
practice of transforming the raw data
provided by grantees into a rate that can
be the subject of a performance goal. A
few respondents suggested definitions
for this indicator; these comments
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included recommendations that the
performance measure for hours of
community service employment be
determined by (1) comparing the
number of community service hours
provided to the potential number of
community service hours based on the
average current participants; and (2)
dividing the actual number of
community service hours completed by
the potential number of community
service hours that could be completed
(Enrollee Wages and Fringe Benefits
divided by the hourly community
service cost). Finally, a commenter also
suggested that participant training for
computer skills and soft skills be
counted as community service hours
because of the importance of developing
such skills in today’s workforce. Soft
skills are short-term pre-vocational
services, including development of
learning skills, communication skills,
interviewing skills, punctuality,
personal maintenance skills and
professional conduct, to prepare
individuals for unsubsidized
employment.
At this time, the Department has
decided not to change to the way this
indicator is currently calculated. While
a few commenters suggested slight
revisions to the current definition, the
Department declines to adopt those
suggestions at present. Though we
acknowledge that computer and soft
skills are important for many jobs in
current employment market, the 2006
OAA Amendments define community
service employment to mean part-time,
temporary employment (the full
definition is included in the definitions
section of these regulations, § 641.140).
Furthermore, we concur with those
commenters that find value in data
quantifying the hours worked by SCSEP
participants in service to their
communities.
Accordingly, grantees will continue to
report the raw number of hours of
community service as they have in the
past. The Department clarifies, however,
that hours of paid participation in nonhost agency training such as classroom
training and on-the-job experience, are
excluded from the hours of community
service reported by grantees. Hours
spent on such paid training are also
excluded from the total number of
community service hours funded (the
denominator when the Department
calculates the rate); excluding non-host
agency paid training from both figures
avoids penalizing grantees that provide
such training to their participants.
2. Entry into unsubsidized
employment. The 2000 OAA
Amendments defined placement into
unsubsidized employment so that it
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measured how many exited participants
had obtained paid employment for 30
days within the 90-day period following
their program exit. Pub. L. 106–501
§ 513(c)(2)(A). The 2006 OAA
Amendments eliminate that statutory
definition, and instead require the
Department to define each of the
indicators by regulation after
consultation with stakeholders. To more
fully align the SCSEP with the
indicators required of other federallyfunded employment and training
programs, the Department has decided
to define this core indicator in the same
manner as the common measures
entered employment indicator. We note
that while we did not receive many
comments on this indicator, the input
we did receive generally favored
adoption of the common measures and
alignment with WIA.
TEGL 17–05, which explains ETA’s
common measures policy, describes
entered employment as, ‘‘[o]f those who
are not employed at the date of
participation: the number of
participants who are employed in the
first quarter after the exit quarter
divided by the number of adult
participants who exit during the
quarter.’’ Grantees have been reporting
on this indicator already, and there will
not be any change in their reporting at
this time.
3. Retention in unsubsidized
employment for six months. As with
entry into unsubsidized employment,
the 2006 OAA Amendments eliminated
the 2000 OAA Amendments’ definition
of six-month retention, and charged the
Department with defining the indicators
by regulation.
The Department has decided to define
retention in unsubsidized employment
for six months in the same manner as
the common measures employment
retention measure; this approach is
generally consistent with the few
comments we received on this indicator.
Using this definition will decrease the
burden on grantees, as the Department
previously required grantees to report
on both the former statutory six-month
indicator (measured 180 days after
program exit) as well as the common
measures employment retention
measure. Grantees will no longer be
required to conduct a follow-up 180
days after placement, as they have been
doing to comply with the previous
statutory retention indicator.
TEGL 17–05 describes the common
measures employment retention
indicator as, ‘‘[o]f those who are
employed in the first quarter after the
exit quarter: The number of adult
participants who are employed in both
the second and third quarters after the
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exit quarter divided by the number of
adult participants who exit during the
quarter.’’ Again, grantees have already
been reporting on this indicator, and
there will be no change to their
reporting at this time.
4. Earnings. When SCSEP regulations
were last published in April 2004, the
earnings common measure compared
the difference in earnings pre- versus
post-program participation. The
Department subsequently revised its
earnings measure in TEGL 17–05 in
response to concerns that focusing on
the change in earnings provided a
disincentive to serving people with
previous work experience, especially
those with higher pre-program wages,
and that in practice the measure was
more likely to indicate participants’
previous earnings history than a
measure of program effectiveness. With
the revision, the focus of the earnings
measure shifted to post-program
earnings. The Department implemented
a new methodology for reporting the
earnings measure, which looks at wages
over a six month period following
program exit (average earnings). SCSEP
grantees have been reporting on the
average earnings common measure for
participants who entered the program
on or after July 1, 2005, since the first
quarter of Program Year 2006 and there
will be no change to their reporting at
this time.
The Department received a small
number of comments on the earnings
measure. Some commenters
recommended eliminating this measure;
however, the 2006 OAA Amendments
require an earnings measure so the
Department does not have the discretion
to eliminate it. We also received a
comment encouraging the Department
to calculate earnings based on wages
earned at any time during a quarter
(rather than a specific date), and a
suggestion that earnings increase should
be measured from entry in the program
to the earnings at six months.
In order to align with similar,
federally-funded employment and
training programs, the Department has
determined that earnings will be
defined in the same manner as the
average earnings common measure.
TEGL 17–05 describes average earnings
as, ‘‘[o]f those adult participants who
are employed in the first, second and
third quarters after the exit quarter: The
total earnings in the second quarter plus
total earnings in the third quarter after
the exit quarter divided by the number
of adult participants who exit during the
quarter.’’ It is important to note that this
measure looks only at those individuals
who are included in the retention
measure, so the earnings are a reflection
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of what participants who are still
working are earning. Previous earnings
measures counted program exiters who
were not still employed, which had the
effect of lowering the outcomes and
distorted the outcomes of the measure.
By including those who were not
employed in the earnings measure, it
was difficult to determine how much
those who were employed were actually
earning.
A few respondents encouraged the
Department to facilitate grantee access
to unemployment insurance wage
records, which would make it much
easier to capture entered employment,
retention, and earnings data. The
Department is always interested in
improving data collection methods, and
we will continue to explore the
possibility of access to unemployment
insurance wage records as an option for
future implementation.
5. Number of eligible individuals
served. The 2006 OAA Amendments list
‘‘the number of eligible individuals
served, including the number of
participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of
section 518’’ as the fifth and final core
indicator. As discussed above, the
Department has decided it will continue
its current practice of dividing this
indicator into two measures to clearly
track relevant program data and for ease
of reporting.
The first portion of this indicator, the
number of eligible individuals served
(also referred to as the service level) has
been reported by SCSEP grantees for
years, and there is no change in the
reporting requirements as a result of the
2006 OAA Amendments. The number of
eligible individuals served performance
measure will continue to be calculated
by comparing the total number of
participants served to a grantee’s
authorized number of positions,
adjusted for the differences in minimum
wage among the States and other areas.
6. Most-in-need. The second portion
of the statutory fifth and final core
indicator, ‘‘the number of participating
individuals described in subsection
(a)(3)(B)(ii) or (b)(2) of section 518’’
establishes the most-in-need indicator.
The Department received numerous
comments concerning the most-in-need
indicator. In addition to providing
feedback on the question of whether to
divide the fifth indicator into two
measures, several respondents
discussed the list of characteristics of
those to whom a priority of service will
be given. The statutory priority list
contributes to the most-in-need list.
However, to the extent that these
comments focused on priority
requirements, we have not incorporated
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the comments into this Interim Final
Rule because the scope of this rule is
limited to the performance
measurement system. Non-performance
measure changes to the SCSEP required
by the 2006 OAA Amendments, such as
the new priority characteristics, will be
addressed in a forthcoming Notice of
Proposed Rulemaking.
Subsection (a)(3)(B)(ii) of section 518
lists the factors relevant to requesting a
waiver to the new 48-month limit on
program participation. It states that a
grantee may request an increased period
of participation for individuals who
have a severe disability; are frail or are
age 75 or older; meet the eligibility
requirements related to age for, but do
not receive, benefits under Title II of the
Social Security Act (42 U.S.C. 401 et
seq.); live in an area with persistent
unemployment and are individuals with
severely limited employment prospects;
or have limited English proficiency or
low literacy skills. Subsection (b)(2) of
section 518 lists characteristics (other
than age) of individuals who have
priority for SCSEP services. Priority is to
be given to individuals who: Have a
disability; have limited English
proficiency or low literacy skills; reside
in a rural area; are veterans; have low
employment prospects; have failed to
find employment after utilizing services
provided under title I of WIA; or are
homeless or at risk for homelessness.
The statute is written in such a way
that a participant with any one
characteristic from either the waiver list
or the priority list will be included in
the most-in-need performance measure.
For ease of administration, the
Department has consolidated these two
lists into one list of most-in-need
characteristics. Some characteristics, for
example, low literacy skills, are listed in
both subsection (a)(3)(B)(ii) and
subsection (b)(2) of section 518; such
characteristics are only listed once in
the most-in-need list. One statutory
description of a characteristic actually
contains two characteristics (‘‘are frail
or are age 75 or older,’’ Pub. L. 109–365
§ 518 (a)(3)(B)(ii)(II)), and so those
characteristics are listed separately here.
Each of the thirteen characteristics on
the most-in-need list will be given the
same weight.
Because some characteristics, such as
poor employment prospects, are shared
by most SCSEP participants, all or
nearly all participants may qualify as
most-in-need. To distinguish among the
level of grantees’ efforts to enroll
participants with additional serious
barriers to employment, and to make the
most-in-need measure a more effective
assessment of grantees’ compliance with
statutory priorities, grantees will report
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on each characteristic and the most-inneed measure will be an average of the
total number of characteristics per
participant served. For example, if a 70
year-old veteran with a severe disability
who lives in a rural area enrolls in the
SCSEP, that participant will be marked
as possessing four of the most-in-need
characteristics: Veteran, disability,
severe disability, and rural resident. To
restate, then, the Department will define
most-in-need by counting the total
number of the most-in-need
characteristics for all participants and
dividing by the number of participants
served.
Most-in-need is a core indicator and
is, therefore, subject to goal-setting.
However, the 2006 OAA Amendments
significantly expanded the most-in-need
list of characteristics. While the most-inneed list used to contain four
characteristics (individuals over age 60
who have the greatest economic need,
greatest social need, or poor
employment history or prospects), the
list now contains thirteen
characteristics. Because there is not yet
a body of performance data on the new
characteristics, it is not possible to set
rational goals for the first program year
for this indicator. Accordingly, the
Department will use Program Year 2007
as a baseline year so that grantees and
the Department may collect sufficient
data to set a meaningful goal for this
measure for Program Year 2008. We
intend that all grantees will be required
to negotiate goals for and be held
accountable to this measure in Program
Year 2008.
At the conclusion of Program Year
2007, the Department will be able to
report on the average number of mostin-need characteristics per participant
for each grantee, as well as the total
number of participants exhibiting each
characteristic.
Additional Indicators
1. Retention in unsubsidized
employment for one year. The 2006
OAA Amendments include retention in
unsubsidized employment for one year
as an additional indicator. This is a new
indicator for the SCSEP.
Many respondents commented on this
measure. In terms of choosing the time
at which to measure one-year retention:
no one recommended measuring oneyear retention during the 5th quarter
after the exit quarter, a few commenters
recommended the 365th day, and many
commenters encouraged the Department
to measure this indicator during the 4th
quarter after the exit quarter. One
commenter recommended measuring
one-year retention during the fourth
quarter but not later than the 365th day.
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Another commenter suggested this
indicator be measured during the
twelfth month after the date the
unsubsidized employment began.
Consistent with the majority of
comments received on this question, the
Department is defining this indicator to
align with the WIA one-year retention
performance measure. ETA defined the
WIA one-year retention measure in its
WIA Annual Report, General Reporting
Instructions, Revised 2006, as, ‘‘[o]f
those who are employed in the first
quarter after the exit quarter: the
number of participants who are
employed in the fourth quarter after the
exit quarter divided by the number of
participants who exit during the
quarter.’’ This measure looks only at
those individuals who are included in
the entered unsubsidized employment
indicator.
By examining whether participants
are employed in the fourth quarter after
the quarter of exit, grantees will be
focused on whether participants who
entered unsubsidized employment are
still employed approximately one
calendar year after exiting the SCSEP.
For example, if a participant exits
during the first quarter of the calendar
year (between January 1 and March 31),
the fourth quarter after the exit quarter
will be the first quarter of the next
calendar year (January 1 to March 31).
Retention is measured at one year, only
one quarter after measuring retention at
six months, because the one-year
retention measure has been determined
by the Department to most accurately
capture retention twelve months after
program exit.
The Department received many
comments expressing the view that
obtaining follow-up data one year after
program exit will be a challenge. One
commenter noted that while
participants are generally grateful for
the services provided through the
SCSEP, participants sometimes feel ‘‘a
sort of infringement’’ about providing
follow-up information. One commenter
noted that employers sometimes
hesitate to release employment and
wage information despite being
provided with a release signed by the
participant. One commenter noted that
in her experience it is difficult to
maintain participant contact more than
six months after program exit; similarly,
another commenter pointed out that
securing follow-up information becomes
more difficult the longer the participant
has been exited from the SCSEP.
Another commenter maintained that it
may be difficult for participants who
satisfy the new priority characteristics
to remain employed for one year. One
commenter argued that grantees should
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not be penalized if follow-up data is
unobtainable; another contended that
grantees should not be punished if a
participant must exit the workforce due
to failing health before one-year
retention gets measured. Finally, one
commenter suggested that the
Department delay implementation of the
one-year retention measure until the
SCSEP gains access to Unemployment
Insurance wage records.
The Department recognizes that
obtaining one-year retention data may
prove to be a demanding task. However,
the 2006 OAA Amendments require a
one-year indicator, and the Department
must follow the mandates of the statute.
The Department remains available to
provide technical assistance as grantees
implement this new indicator. Indeed, it
is our intention to share with grantees
whatever information we can that will
facilitate this data collection process.
And, as stated with regard to the
earnings measure, the Department has
been exploring options for access to
unemployment insurance wage records
as an option for future implementation.
Finally, note that we have no current
intention of altering the exclusion
policies relating to participants that
must exit the program or the workforce
due to extraordinary circumstances such
as ill health. As listed in TEGL 17–05,
the circumstances for excluding
participants in the common measures
calculations include
institutionalization, health/medical
issues for self or family, deceased, and
called to active duty from the reserves.
2. Satisfaction of the participants,
employers, and their host agencies with
their experiences and the services
provided. The 2006 OAA Amendments
continue the customer satisfaction
indicator. The Department envisions no
change in this reporting requirement at
this time. Grantees will continue to
track three distinct measures of
customer satisfaction: one measure for
participant satisfaction, one measure for
employer satisfaction, and one measure
for host agency satisfaction. Customer
satisfaction for all three groups will
continue to be determined using an
established methodology.
The Department received a handful of
comments on this performance measure.
Several commenters recommended that
the Department maintain the current
system because the information received
is valuable and the system appears to be
working satisfactorily. A small number
of commenters suggested that the
Department entirely eliminate customer
satisfaction surveys or at least not use
them as a performance measure. Several
commenters suggested that customer
satisfaction surveys are either too costly
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to administer, do not add value to the
program, or should be administered less
frequently than every year. There was
also a range of comments on related
issues: A small number of commenters
suggested that the Department not
conduct the satisfaction surveys in
Program Year 2006 because the recent
national grant competition would lead
to data that is not useful; some
respondents offered suggestions on how
to improve the survey instrument such
as convening focus groups to refine
survey questions, shortening the
surveys, and adding more questions to
the surveys; and one commenter
suggested that the Department, rather
than the grantees, conduct the surveys
of employers.
As stated with regard to the other
statutorily-mandated performance
measures, it is not within the scope of
the Department’s discretion to eliminate
the customer satisfaction indicator, and
the surveys will be administered during
Program Year 2006. There are, however,
plans for a pilot project in 2007 to test
the feasibility of the Department
conducting the employer surveys. The
Department will take other commenters’
suggestions under advisement.
To summarize, the Department will
now be collecting data on eight
performance indicators, six of which are
core indicators, subject to goal-setting:
Core Indicators:
(1) Hours (in the aggregate) of
community service employment;
(2) Entry into unsubsidized
employment (common measure);
(3) Retention in unsubsidized
employment for six months (common
measure);
(4) Earnings (common measure);
(5) Number of eligible individuals
served;
(6) The number of most-in-need
individuals served/number of
participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of
section 518 (second part of fifth
statutory core indicator, treated here as
separate indicator).
Additional Indicators:
(1) Retention in unsubsidized
employment for one year;
(2) Satisfaction of the participants,
employers, and their host agencies with
their experiences and the services
provided.
By using the SCSEP Performance and
Results Quarterly Progress Report, or
SPARQ, system, grantees only need to
input the raw data, and the data
management system will complete the
performance measure calculations.
Performance measure results may be
viewed at virtually any time by
producing a grantee or sub-grantee
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Quarterly Progress Report. Grantees are
also provided with data quality reports
which indicate the existence of any
missing or impermissible data values.
How will the Department and grantees
initially determine and then adjust
expected levels of performance for the
core performance measures? (§ 641.720)
The Department and SCSEP grantees
have been reaching agreement on
performance levels for several years and
the Department does not envision any
change at this time to the process for
reaching agreement. The performance
levels will continue to be agreed upon
before the beginning of each Program
Year. The Department will continue to
initially propose a baseline performance
level, taking into consideration such
things as grantees’ past performance, the
need for continuous improvement, and
the statutory adjustment factors
described in § 641.720(b). A grantee may
respond with data on either the
statutory adjustment factors or other
relevant dynamics to alter the proposed
goals. At the conclusion of this process,
the parties will form agreement on
performance levels for the coming
Program Year. A grantee may submit
comments to the Department concerning
the grantee’s satisfaction with the
negotiated levels; those comments will
be made available for public review.
Section 641.720(a)(5) implements
another new provision in the 2006 OAA
Amendments which concerns making
public the agreed-upon performance
levels. Once all agreements have been
reached, the Department will make
available for public review the final
expected levels of performance for each
grantee, including any comments
submitted by any grantee about the
grantee’s satisfaction with the agreedupon levels.
The Department received a few
comments about the process of reaching
agreement on the expected levels of
performance, and on the goals
themselves. A small number of
respondents expressed general support
for the current process, and a small
number of commenters suggested that in
the goal-setting process more weight
should be given to grantee input. There
were also comments suggesting that the
same performance goals be established
for all national grantees or that the
Department make public the specific
criteria and rationale used to justify
different goals for each grantee.
The Department elects to retain its
current process of reaching agreement
on performance goals as this process
already allows for significant grantee
input, and is an objective, data-driven
process. We will not set the same goals
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for all national grantees because that
would not account for the varying
performance levels among the grantees,
nor would allow for reasonable levels of
continuous improvement. In terms of
the information available to grantees
about the goals set for other grantees, we
note that all grantees have access to all
other grantees’ performance outcomes,
as well as the performance levels
initially proposed by the Department
and the final, negotiated goals. Further,
the Department explains to each grantee
the objective, data-driven process used
in reaching agreement on the
performance levels, and the same
process is consistently employed with
all grantees. Finally, we again note the
new provision in the 2006 OAA
Amendments that allows grantees to
submit, and the Department to make
public, comments concerning a
grantee’s satisfaction with the agreedupon levels.
The 2006 OAA Amendments create a
graduated ‘‘floor’’ for the entry into
unsubsidized employment indicator.
That is, under the 2000 OAA
Amendments, the entry into
unsubsidized employment measure
could not be less than 20 percent. The
2006 OAA Amendments require the
following levels of entry into
unsubsidized employment: 21 percent
for Program Year 2007; 22 percent for
Program Year 2008; 23 percent for
Program Year 2009; 24 percent for
Program Year 2010; and 25 percent for
Program Year 2011. In the pursuit of
continuous improvement, and based on
the prior performance of the grantees,
the Department has consistently
established a performance level higher
than the graduated floor set by statute
for many grantees, and expects to
continue to do so.
The 2006 OAA Amendments continue
the practice of allowing grantees to
petition for an adjustment to the agreedupon performance levels, in recognition
of the reality that circumstances
affecting program performance can
change markedly over the course of a
year. The list of statutory adjustment
factors has changed. Section
513(a)(2)(D) of the 2006 OAA
Amendments limits the new adjustment
factors to:
(i)(a) High rates of unemployment in
the areas served by a grantee, relative to
other areas of the State involved or
Nation; or
(i)(b) High rates of poverty in the areas
served by a grantee, relative to other
areas of the State involved or Nation; or
(i)(c) High rates of participation in
TANF (Temporary Assistance for Needy
Families, a program of block grants to
States established under part A of title
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IV of the Social Security Act (42 U.S.C.
601 et seq.)), in the areas served by a
grantee, relative to other areas of the
State involved or Nation;
(ii) Significant economic downturns
in the areas served by the grantee or in
the national economy;
(iii) Significant numbers or
proportions of participants with one or
more barriers to employment, including
individuals described in subsection
(a)(3)(B)(ii) or (b)(2) of section 518
(most-in-need), served by a grantee
relative to such numbers or proportions
for grantees serving other areas of the
State or Nation;
(iv) Changes in Federal, State, or local
minimum wage requirements; and
(v) Limited economies of scale for the
provision of community service
employment and other authorized
activities in the areas served by the
grantee.
In petitioning for an adjustment,
grantees must support their case with
data based on one or more of the factors
from this list. Obtaining an adjustment
to negotiated performance levels is a
data-driven process.
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How will the Department assist grantees
in the transition to the new core
performance indicators? (§ 641.730)
Section 513(d)(1) of the 2006 OAA
Amendments calls for the Department,
as soon as practicable after July 1, 2007,
to determine whether grantees have, for
Program Year 2006, met the
performance levels set for the core
indicators for Program Year 2007. The
Department will also determine whether
grantees have achieved the statutory
percentages required for placement. If
the Department determines that a
grantee failed to achieve either the
agreed-upon performance levels or the
required placement percentages, the
Department will provide technical
assistance to assist that grantee to meet
the agreed-upon performance levels
and/or the applicable placement
percentage during Program Year 2007.
This technical assistance is for the
purpose of assisting the grantees to be
able to work successfully with the new
performance measures and does not
count as technical assistance provided
under § 513(d)(2) or (3).
Further, and as discussed in relation
to the most-in-need measure, Program
Year 2007 will be treated as a baseline
year for the most-in-need indicator so
that grantees and the Department may
gather data on the expanded list of
characteristics. Expected levels of
performance will be set for Program
Year 2008 for the most-in-need measure.
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How will the Department determine
whether a grantee fails, meets, or
exceeds the expected levels of
performance for the core indicators and
what will be the consequences of failing
to meet expected levels of performance?
(§ 641.740)
The Department will annually
evaluate the performance of each
grantee with respect to the levels
achieved for each of the core indicators
of performance in comparison to the
levels of performance set by agreement
(including any adjustments). As
required by the statute, the
Department’s evaluation will be
published, and information on each
grantee’s performance on the core
indicators will be made available for
public review. Information on the
annual performance of each grantee
with respect to the additional
performance indicators will also be
published and made available for public
review. According to the statute, the
Department will report the results of the
Department’s annual evaluation to
Congress.
Sections 513(d)(2)(A) and 513(d)(3)(A)
of the 2006 OAA Amendments require
the Department to determine whether a
grantee has met or failed to meet the
agreed-upon levels of performance for
the core indicators ‘‘not later than 120
days after the end of each program
year.’’ In evaluating Program Year
performance, and although we did
receive comments urging various other
approaches, the Department will
continue to aggregate the core indicators
to determine if, on the whole, a grantee
met its performance objectives
(including any adjustment made.) The
aggregate is calculated by combining the
percentage of goals achieved on each of
the individual core indicators to obtain
an average score.
The Department received many
comments concerning the evaluation of
performance outcomes. Several
commenters recommended staying with
the methodology that is currently used,
i.e., requiring that grantees achieve at
least 80 percent of the negotiated levels
of performance for the aggregate of all
the core indicators. Other commenters
suggested that any grantee that meets or
exceeds the negotiated (i.e., ‘‘expected’’)
levels of performance in the aggregate
for a majority of the core indicators
should be considered to have met the
expected levels of performance. A small
number of commenters suggested
lowering the threshold for achievement
of expected levels of performance in the
aggregate for all core indicators to 65
percent.
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The Department has decided to
continue to determine that a grantee has
failed to meet its performance measures
when it is does not meet 80 percent of
the agreed-upon level of performance
for the aggregate of all the core
indicators. Performance in the range of
80 to 100 percent constitutes meeting
the level for the core performance
measures. Performance in excess of 100
percent constitutes exceeding the level
for the core performance measures.
The Department also received
comments expressing concern about
achieving the expected levels of
performance given a service population
distinguished by hard-to-serve
characteristics. A small number of
respondents recommended separate
performance goals for separate
population groups, one for those mostin-need and one for those not most-inneed. A few commenters suggested
separate performance goals for priority
populations and participants who did
not have the priority characteristics. The
Department chooses to continue the
practice of setting unified expected
levels of performance for the SCSEP
population as a whole, rather than
setting separate goals for separate
populations. Performance goals
currently covering all participants
already account for those individuals
with priority and/or most-in-need
characteristics because performance
goals are based in large part on each
grantee’s past performance, which
includes the outcomes of the most-inneed and priority participants. These
populations will continue to be
accounted for in the same manner.
If the Department determines that a
State or national grantee fails to meet
the expected levels of performance for
the core indicators, the Department,
after each year of such failure, will
provide technical assistance to the
failing grantee and will require the
failing grantee to submit a corrective
action plan not later than 160 days after
the end of the Program Year. The
corrective action plan must detail the
steps the grantee will take to meet the
expected levels of performance in the
next Program Year.
A national grantee that fails to meet
the expected levels of performance for
the core indicators for four consecutive
years (beginning with Program Year
2007) will not be allowed to compete in
the subsequent SCSEP grant
competition following the fourth
consecutive year of failure but may
compete in the next grant competition
after that subsequent competition.
If the Department determines that a
State grantee fails to meet the expected
levels of performance for the core
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indicators for three consecutive years
(beginning with Program Year 2007) the
Department will require the State to
compete the SCSEP funds awarded
under section 506(e) of the OAA for the
first full Program Year following the
Department’s determination. The
grantee that is then awarded the SCSEP
grant will administer the SCSEP in that
State and will be subject to the same
rules and responsibilities as the State
grantee. We emphasize that the failure
of a State grantee does not mean that the
SCSEP would cease or lapse in a State;
it merely means that a different entity
would be chosen to administer the
existing program. Indeed, the 2006 OAA
Amendments require that grant
applicants be evaluated, among other
things, for their ability to minimize
disruption in services for participants
and in community services provided.
Pub. L. 109–365 §§ 503(a)(6), 514(c)(9).
A few commenters suggested that the
same criteria for sanctions be applied to
State and national grantees. Congress
decided to apply corrective actions to
national grantees who fail to achieve the
expected levels of performance for four
consecutive years, while State grantees
are subject to corrective action if they
fail to achieve their performance goals
for three consecutive years and the
Department must implement the statute
as written.
Finally, under the 2000 OAA
Amendments, each national grantee in a
State was required to meet the goals
agreed upon for the State as well as that
grantee’s national performance goals.
The 2006 OAA Amendments alter those
requirements so that national grantees
are now held accountable only for their
national goals.
Will there be performance-related
incentives? (§ 641.750)
Section 517(c)(1) of the 2006 OAA
Amendments authorizes the Department
to re-obligate recaptured funds for
incentive grants and section
502(e)(2)(B)(iv) authorizes the
Department to award incentives for
exemplary performance. Section
641.750 of these regulations addresses
performance-based incentives for
grantees. Such incentives may take the
form of financial or non-financial
awards. The Department will issue
guidance setting out the procedures and
standards that will be used to award the
incentives. The Department will
exercise this authority at its discretion.
Other Comments Received
The Department received a variety of
comments that have not been mentioned
above. A summary of the input received
on each subject was posted on the
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SCSEP Web site at https://
www.doleta.gov/seniors. Some
comments received suggested actions
that contradict the 2006 OAA
Amendments that we are implementing;
the Department does not have the
authority to act in contradiction to the
statute. Several other comments
exceeded the scope of this Interim Final
Rule by discussing policies in the 2006
OAA Amendments that are not directly
related to performance measures. A
forthcoming Notice of Proposed
Rulemaking (NPRM) will address all
non-performance measure changes to
the SCSEP resulting from the 2006 OAA
Amendments; the public will be invited
to comment on the NPRM, and the
Department will consider the out-ofscope comments submitted here when it
considers the comments that are
submitted in response to the NPRM.
Other performance-related comments
will be taken under advisement.
III. Administrative Information
Regulatory Flexibility Analysis,
Executive Order 13272, Small Business
Regulatory Enforcement Fairness Act
The Regulatory Flexibility Act (RFA),
5 U.S.C. Chapter 6, requires the
Department to evaluate the economic
impact of this rule with regard to small
entities. The RFA defines small entities
to include small businesses, small
organizations including not-for-profit
organizations, and small governmental
jurisdictions. The Department must
determine whether the rule imposes a
significant economic impact on a
substantial number of such small
entities.
First, the Department has determined
that this Interim Final Rule does not
affect a substantial number of small
entities. There are 74 SCSEP grantees;
50 of these are States and are not small
entities as defined by the RFA. Six
grantees are governmental jurisdictions
other than States (four grantees are
territories such as Guam, one grantee is
Washington, DC, and another grantee is
Puerto Rico). Governmental
jurisdictions must have a population of
less than 50,000 to qualify as a small
entity for RFA purposes and the
population of these six SCSEP grantees
each exceeds 50,000. The remaining 18
grantees are non-profit organizations,
which includes some large national
non-profit organizations. Eighteen is
simply not a substantial number; in fact,
it is a minute number compared to the
total number of non-profits in the
country, which has been estimated to be
over one million.
The Department has also determined
that the economic impact of this Interim
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Final Rule is not significant because the
additional burden imposed by the new
performance measurement system will
not impose any considerable costs on
grantees. In addition, all costs are
covered by the SCSEP program money
provided to grantees. Two performance
measures that had been statutorily
required in the 2000 OAA Amendments
are now being dropped: the indicator
known as ‘‘SCSEP placement,’’ which
determined that an unsubsidized
placement had been accomplished if a
participant worked 30 days within the
first 90 days after program exit, and the
retention indicator which examined
whether the participant was still
employed 180 days after program exit.
Based on our program experience, we
estimate that it takes approximately
fifteen minutes for program staff to
capture each of those indicators.
Accordingly, grantees will see a cost
savings equivalent to 30 minutes of
program staff time per placement.
Conversely, two changes required by
the 2006 OAA Amendments will
necessitate additional expenditures by
grantees. First, there are changes in the
list of which characteristics qualify a
participant as most-in-need that will
require nominal staff time to implement,
mostly at the beginning of the first
Program Year under this Interim Final
Rule as grantee staff adjust to the new
list. We note that the most-in-need
indicator itself is not new and so grantee
staff are already used to the process of
capturing information on a list of
characteristics. Accordingly, and based
on our program expertise, we estimate
that grantee staff will spend an average
of one minute per participant adjusting
to the new list of characteristics.
Second, the addition of the one-year
retention measure represents the most
time-consuming change in the set of
performance measures. Implementing
this indicator requires grantee staff to
conduct an additional follow-up with an
employer to determine whether the
participant is still employed. Given the
considerable length of time that will
elapse between program exit and this
follow-up, grantee staff may have to
initiate several contacts with an
employer before the information sought
can be gathered. The Department
acknowledges the several comments
received on this point in response to the
notice published in the Federal
Register. Accordingly, although we
estimate that earlier follow-up contacts
may each be successfully accomplished
in fifteen minutes, based on our
program expertise, we allow that the
one-year retention follow-up will take
an average of thirty minutes per placed
participant.
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For each placement, then, we have
estimated that grantees will see cost
savings equivalent to thirty minutes of
staff time and will be required to invest
a new thirty minutes of staff time. These
amounts cancel each other out. The
effect of the changes to the most-in-need
indicator end up being the net effect of
the new performance measures: An
additional amount equal to one minute
of staff time per participant.
Applying our program expertise we
estimate that program staff persons
perform work roughly equivalent to that
performed by a grade 12, step 1 Federal
employee. The base pay hourly rate for
such an employee is $26.53. Adding
one-third additional funds for fringe
benefits, the total hourly rate for this
employee becomes $35.28. One minute
of such a person’s time would cost
$0.59. The smallest SCSEP national
grant award goes to two organizations
that each have the capacity to serve 205
participants. Multiplying 205 times
fifty-nine cents equals $120.95. The
smallest SCSEP national grants are over
$1.1 million. The expenditure of
roughly $121 is not significant in terms
of a budget of over $1.1 million. We
further note that the capacity to serve
participants is always related to the
award amount, so national grantees with
different (higher) grant awards would
not spend any greater a percentage of
their funds on the implementation of
these performance measures even
though they would serve more
participants.
According to the above analysis, we
therefore determine and certify that this
Interim Final Rule does not impose a
significant economic impact on a
substantial number of small entities.
The Department welcomes comments
on this RFA certification.
We note that this analysis is also
applicable under Executive Order
13272; for those purposes as well we
certify that this Interim Final Rule does
not impose a significant economic
impact on a substantial number of small
entities.
The Department has also determined
that this rule is not a ‘‘major rule’’ for
purposes of the Small Business
Regulatory Enforcement Fairness Act
(SBREFA), 5 U.S.C. Chapter 8. SBREFA
requires agencies to take certain actions
when a ‘‘major rule’’ is promulgated.
SBREFA defines a ‘‘major rule’’ as one
that will have an annual effect on the
economy of $100,000,000 or more; that
will result in a major increase in costs
or prices for, among other things, State
or local government agencies; or that
will significantly and adversely effect
the business climate. For the reasons
already discussed, the Department
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estimates that the only additional costs
to grantees implementing these SCSEP
regulations will be $0.59 per
participant. Accordingly, none of the
definitions of ‘‘major rule’’ apply in this
instance.
Executive Order 12866
Executive Order 12866 requires that
for each ‘‘significant regulatory action’’
proposed by the Department, the
Department conduct an assessment of
the proposed regulatory action and
provide the Office of Management and
Budget (OMB) with the proposed
regulation and the requisite assessment
prior to publishing the regulation. A
significant regulatory action is defined
to include an action that will have an
annual effect on the economy of $100
million or more, as well as an action
that raises a novel legal or policy issue.
The performance measures defined
and implemented by this rule will not
have an annual effect on the economy
of $100 million or more, for the reasons
outlined above, but do raise novel
policy issues related to implementing
the performance measures required by
the 2006 OAA Amendments to the
SCSEP. Accordingly, the OMB has
reviewed this Interim Final Rule.
Paperwork Reduction Act
The purposes of the Paperwork
Reduction Act of 1995 (PRA), 44 U.S.C.
3501 et seq., include minimizing the
paperwork burden on effected entities.
The PRA requires certain actions before
an agency can adopt or revise the
collection of information, including
publishing a summary of the collection
of information and a brief description of
the need for and proposed use of the
information.
The performance accountability
system described in this Interim Final
Rule requires grantees to continue to
maintain electronic participant records
that include the data needed for each
performance indicator. Quarterly and
annual reports on performance
measures are generated using these
electronic records. Grantees may use the
SPARQ computer system developed by
the Department for the SCSEP, or they
may maintain their own computer
database as long as they are able to
electronically provide the necessary
data for the quarterly and annual
reports. These information gathering
activities are required to implement the
performance measurement system
enacted in the 2006 OAA Amendments,
and will promote program effectiveness
by providing valuable data on program
performance.
The forms used until now by grantees
to maintain and report performance
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measures data were approved by the
OMB and assigned OMB control number
1205–0040. Revised forms that account
for the changes in the performance
measures described in this Interim Final
Rule have been submitted as required by
the PRA as modifications to existing
forms, using the same control number.
The Department estimates that the
public reporting burden for this
collection of information is an average
of 8.4 minutes per response. Note that
this estimate does not represent the total
burden on grantees for all SCSEP
paperwork, rather it is an estimate of the
burden resulting just from the
paperwork directly related to the
performance measures.
The Department invites comments on
its Paperwork Reduction Analysis.
Unfunded Mandates Reform Act
For purposes of the Unfunded
Mandates Reform Act of 1995, this rule
does not include any Federal mandate
that may result in increased expenditure
by State, local, and tribal governments
in the aggregate of more than $100
million, or increased expenditures by
the private sector of more than $100
million.
Executive Order 13132
The Department has reviewed this
rule in accordance with Executive Order
13132 regarding federalism and has
determined that it does not have
‘‘federalism implications.’’ The rule
does not ‘‘have substantial direct effects
on the States, on the relationship
between the national government and
the States, or on the distribution of
power and responsibilities among the
various levels of government.’’ This
interim rule defines and implements
performance measures for the SCSEP,
and while States are SCSEP grantees,
this rule merely makes changes to data
collection processes that are ongoing.
Requiring State grantees to implement
these changes does not constitute a
‘‘substantial direct effect’’ on the States,
nor will it alter the relationship or
responsibilities between the Federal and
State governments.
Executive Order 13045
Executive Order 13045 concerns the
protection of children from
environmental health risks and safety
risks. This rule defines and details the
performance measures to be utilized by
the SCSEP, a program for older
Americans, and has no impact on safety
or health risks to children.
Executive Order 13175
Executive Order 13175 addresses the
unique relationship between the Federal
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Government and Indian tribal
governments. The order requires Federal
agencies to take certain actions when
regulations have ‘‘tribal implications.’’
Required actions include consulting
with Tribal Governments prior to
promulgating a regulation with tribal
implications and preparing a tribal
impact statement. The order defines
regulations as having ‘‘tribal
implications’’ when they have
substantial direct effects on one or more
Indian tribes, on the relationship
between the Federal Government and
Indian tribes, or on the distribution of
power and responsibilities between the
Federal Government and Indian tribes.
The Department has reviewed this
Interim Final Rule and concludes that it
does not have tribal implications. While
tribes are sub-grantees of national
SCSEP grantees, this rule will not have
a substantial direct effect on those
tribes, because, as outlined in the
Regulatory Flexibility section of the
preamble, there are only small cost
increases associated with implementing
this regulation. This regulation does not
affect the relationship between the
Federal Government and the tribes, nor
does it affect the distribution of power
and responsibilities between the Federal
Government and Tribal Governments.
The Department notes that it did
receive a submission from the National
Indian Council on Aging (NICOA).
However, the NICOA’s comments did
not raise concerns about the
relationship between the Federal
Government and Indian tribes or the
distribution of power and
responsibilities between the Federal
Government and Indian tribes. Instead,
the NICOA thoroughly responded to the
issues outlined in the notice.
Accordingly we conclude that this
rule does not have tribal implications
for the purposes of Executive Order
13175.
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Environmental Impact Assessment
The Department has reviewed this
rule in accordance with the
requirements of the National
Environmental Policy Act (NEPA) of
1969 (42 U.S.C. 4321 et seq.), the
regulations of the Council on
Environmental Quality (40 CFR part
1500), and the Department’s NEPA
procedures (29 CFR part 11). The rule
will not have a significant impact on the
quality of the human environment, and,
thus, the Department has not prepared
an environmental assessment or an
environmental impact statement.
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Assessment of Federal Regulations and
Policies on Families
Section 654 of the Treasury and
General Government Appropriations
Act, enacted as part of the Omnibus
Consolidated and Emergency
Supplemental Appropriations Act of
1999 (Pub. L. 105–277, 112 Stat. 2681),
requires the Department to assess the
impact of this rule on family well-being.
A rule that is determined to have a
negative affect on families must be
supported with an adequate rationale.
The Department has assessed this rule
and determines that it will not have a
negative effect on families. Indeed, we
believe the SCSEP strengthens families
by providing job training and support
services to low-income older Americans
so that they can obtain fruitful
employment and enjoy increased
economic self-sufficiency.
Privacy Act
The Privacy Act of 1974, 5 U.S.C.
552a, provides safeguards to individuals
concerning their personal information
which the Government collects. The Act
requires certain actions by an agency
that collects information on individuals
when that information contains
personally identifying information such
as Social Security Numbers or names.
Because SCSEP participant records are
maintained by Social Security Number,
the Act applies here.
A key concern is for the protection of
participant Social Security Numbers.
Grantees must collect the Social
Security Number in order to properly
pay participants for their community
service work in host agencies. When
participant files are sent to the
Department for aggregation, the
transmittal is protected by secure
encryption. When participant files are
retrieved within the Internet-based
SCSEP data management system, or
SPARQ, only the last four digits of the
Social Security Number are displayed.
Any information that is shared or made
public is aggregated by grantee and does
not reveal personal information on
specific individuals.
The Department works diligently to
ensure the highest level of security
whenever personally identifiable
information is stored or transmitted. All
contractors that have access to
individually identifying information are
required to provide assurances that they
will respect and protect the
confidentiality of the data. ETA’s Office
of Performance and Technology has
been an active participant in the
development and approval of data
security measures—especially as they
apply to SPARQ.
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In addition to the above, a Privacy Act
Statement is provided to grantees for
distribution to all program participants.
The grantees were advised of the
requirement in ETA’s Older Worker
Bulletin OWB–04–06. Participants
receive this information when they meet
with a case worker or intake counselor.
When the programs are monitored,
implementation of this item is included
in the review.
Executive Order 12630
This rule is not subject to Executive
Order 12630, Governmental Actions and
Interference with Constitutionally
Protected Property Rights, because it
does not involve implementation of a
policy with takings implications.
Executive Order 12988
This regulation has been drafted and
reviewed in accordance with Executive
Order 12988, Civil Justice Reform, and
will not unduly burden the Federal
court system. The regulation has been
written so as to minimize litigation and
provide a clear legal standard for
affected conduct, and has been reviewed
carefully to eliminate drafting errors and
ambiguities.
Executive Order 13211
This rule is not subject to Executive
Order 13211, because it will not have a
significant adverse effect on the supply,
distribution, or use of energy.
Plain Language
The Department drafted this Interim
Final Rule in plain language.
Effective Date and Absence of Notice
and Comment
The Department has, for good cause,
determined, in accordance with 5 U.S.C.
553(b)(3)(B), that in order to meet the
2006 OAA Amendments’ requirements
for implementation of the SCSEP
performance accountability system it is
impracticable and contrary to the public
interest to promulgate these regulations
through the normal notice and comment
rulemaking process. In addition, for
similar reasons, good cause exists for
this rule to take effect immediately upon
publication pursuant to 5 U.S.C.
553(d)(3).
The 2006 OAA Amendments call for
several specific changes to the existing
performance accountability system, and
require that DOL establish and
implement the new SCSEP performance
measures after consultation with
stakeholders by July 1, 2007.
Specifically, section 513(a)(1) states that
‘‘The Secretary shall establish and
implement, after consultation with
grantees, subgrantees and host agencies
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under this title, States, older
individuals, area agencies on aging and
other organizations serving older
individuals, core measures of
performance and additional indicators
of performance for each grantee for
projects and services carried out under
this title.’’ Section 513(d)(4) calls for the
Department to establish and implement
the core measures and additional
indicators of performance identified in
the 2006 Amendments ‘‘not later than
July 1, 2007.’’ Further, section
513(a)(2)(C) requires that ‘‘The Secretary
and each grantee shall reach agreement
on the expected levels of performance
for each program year for each of the
core indicators of performance * * *.
Funds may not be awarded under the
grant until such agreement is reached.’’
Finally, section 513(b)(3) states that
‘‘(t)he Secretary, after consultation with
national and State grantees,
representatives of business and labor
organizations, and providers of services,
shall, by regulation, issue definitions of
the indicators of performance’’
described in OAA–2006.
The tasks required to implement the
performance accountability section are
interconnected and the consequences of
failing to achieve them by July 1 are
contrary to the public interest. Without
regulatory definitions, the Department
will likely be unable to reach agreement
with grantees on expected levels of
performance. Without such agreements,
grants may not be awarded. Failure to
award grants on time may result in a gap
in service during which needy seniors
go without the assistance authorized by
the Act.
The Department has worked
diligently to develop a strategy and
achieve the tasks necessary to
implement the performance
accountability system by the July 1
deadline. For example, we have
implemented an interagency group to
oversee the strategy for implementation;
consulted with stakeholders through a
Federal Register notice seeking public
input on the matters covered by this
rule; and we published a Training and
Employment Guidance Letter to inform
grantees of the anticipated changes to
the performance measures. The
establishment of the regulatory
definitions in this Interim Final Rule is
critical to this strategy. In order to carry
out this multi-pronged approach, it is
not possible to develop and publish a
Notice of Proposed Rulemaking
followed by a Final Rule in the short
period of time available. Therefore, in
order to assure that the system is
implemented by July 1 and to avoid
harmful gaps in service, it is necessary
and in the public interest to implement
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the regulations through an Interim Final
Rule. We are committed to public input
in the development of SCSEP
regulations, including this Interim Final
Rule. We provided an opportunity for
input into the development of this
regulation; we request and are
committed to considering comments on
this rule; and we will be implementing
the remaining regulations to the SCSEP
program through Notice and Comment
Rulemaking.
List of Subjects in 20 CFR Part 641
Aged, Employment, Government
contracts, Grant programs—labor,
Reporting and recordkeeping
requirements.
For the reasons discussed in the
preamble, the Department of Labor
amends 20 CFR part 641 as follows:
I
PART 641—PROVISIONS GOVERNING
THE SENIOR COMMUNITY SERVICE
EMPLOYMENT PROGRAM
1. The authority citation for part 641
continues to read as follows:
I
Authority: 42 U.S.C. 3056 et seq.
2. Amend § 641.140 to:
a. Add in alphabetical order the
definitions of ‘‘additional indicators,’’
‘‘at risk for homelessness,’’ ‘‘community
service employment,’’ ‘‘core indicators,’’
‘‘frail,’’ ‘‘homeless,’’ ‘‘limited English
proficiency,’’ ‘‘low employment
prospects,’’ ‘‘low literacy skills,’’ ‘‘mostin-need,’’ ‘‘persistent unemployment,’’
‘‘rural,’’ ‘‘severe disability,’’ ‘‘severely
limited employment prospects,’’ and
‘‘veteran’’ as set forth below;
I b. Revise the definitions of
‘‘disability’’ and ‘‘national grantee;’’ to
read as set forth below.
I
I
§ 641.140
part?
What definitions apply to this
*
*
*
*
*
Additional indicators mean retention
in unsubsidized employment for one
year; and satisfaction of participants,
employers and their host agencies with
their experiences and the services
provided and any other indicators of
performance that the Secretary
determines to be appropriate to evaluate
services and performance. (§ 513(b)(2) as
amended by Pub. L. 109–365).
At risk for homelessness means an
individual is likely to become homeless
and the individual lacks the resources
and support networks needed to obtain
housing.
*
*
*
*
*
Community service employment
means part-time, temporary
employment paid with grant funds in
projects in host agencies through which
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35845
eligible individuals are engaged in
community service and receive work
experience and job skills that can lead
to unsubsidized employment.
(§ 518(a)(2) as amended by Pub. L. 109–
365).
Core indicators means hours (in the
aggregate) of community service
employment; entry into unsubsidized
employment; retention in unsubsidized
employment for six months; earnings;
the number of eligible individuals
served; and most-in-need (the number of
individuals described in subsection
(a)(3)(B)(ii) or (b)(2) of section 518 of the
OAA). (§ 513(b)(1) as amended by Pub.
L. 109–365).
*
*
*
*
*
Disability means a disability
attributable to mental or physical
impairment, or a combination of mental
and physical impairments, that results
in substantial functional limitations in
one or more of the following areas of
major life activity:
(1) Self-care;
(2) Receptive and expressive
language;
(3) Learning;
(4) Mobility;
(5) Self-direction;
(6) Capacity for independent living;
(7) Economic self-sufficiency;
(8) Cognitive functioning; and
(9) Emotional adjustment.
(42 U.S.C. 3002(13)).
*
*
*
*
*
Frail means an individual 55 years of
age or older who is determined to be
functionally impaired because the
individual—
(1)(i) Is unable to perform at least two
activities of daily living without
substantial human assistance, including
verbal reminding, physical cueing, or
supervision; or
(ii) At the option of the State, is
unable to perform at least three such
activities without such assistance; or
(2) Due to a cognitive or other mental
impairment, requires substantial
supervision because the individual
behaves in a manner that poses a serious
health or safety hazard to the individual
or to another individual.
(42 U.S.C. 3002(22)).
*
*
*
*
*
Homeless includes
(1) An individual who lacks a fixed,
regular, and adequate nighttime
residence; and
(2) An individual who has a primary
nighttime residence that is:
(i) A supervised publicly or privately
operated shelter designed to provide
temporary living accommodations
(including welfare hotels, congregate
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shelters, and transitional housing for the
mentally ill);
(ii) An institution that provides a
temporary residence for individuals
intended to be institutionalized; or
(iii) A public or private place not
designed for, or ordinarily used as, a
regular sleeping accommodations for
human beings.
(42 U.S.C. 11302(a)).
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*
*
*
*
*
Limited English proficiency means
individuals who do not speak English as
their primary language and who have a
limited ability to read, speak, write, or
understand English.
*
*
*
*
*
Low employment prospects means the
likelihood that an individual will not
obtain employment without the
assistance of the SCSEP or another
workforce development program.
Persons with low employment prospects
have a significant barrier to
employment. Significant barriers to
employment may include but are not
limited to: Lacking a substantial
employment history, basic skills, and/or
English-language proficiency; lacking a
high school diploma or the equivalent;
having a disability; being homeless; or
residing in socially and economically
isolated rural or urban areas where
employment opportunities are limited.
Low literacy skills means the
individual computes or solves
problems, reads, writes, or speaks at or
below the 8th grade level or is unable
to compute or solve problems, read,
write, or speak at a level necessary to
function on the job, in the individual’s
family, or in society.
Most-in-need means participants with
one or more of the following
characteristics: Have a severe disability;
are frail; are age 75 or older; are ageeligible but not receiving benefits under
title II of the Social Security Act; reside
in an area with persistent
unemployment and have severely
limited employment prospects; have
limited English proficiency; have low
literacy skills; have a disability; reside
in a rural area; are veterans; have low
employment prospects; have failed to
find employment after utilizing services
provided under title I of the Workforce
Investment Act of 1998 (29 U.S.C. 2801
et seq.); or are homeless or at risk for
homelessness. (Older Americans Act
(OAA) section 513(b)(1)(E) as amended
by Pub. L. 109–365).
National grantee means a public or
non-profit private agency or
organization, or Tribal organization, that
receives a grant under title V of the
OAA (42 U.S.C. 3056 et seq.) to
administer a SCSEP project. (See OAA
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Jkt 211001
section 506(g)(5) as amended by Pub. L.
109–365).
*
*
*
*
*
Persistent unemployment means that
the annual average unemployment rate
for a county or city is more than 20
percent higher than the national average
for two out of the last three years.
*
*
*
*
*
Rural means an area not designated as
a metropolitan statistical area by the
Census Bureau; segments within
metropolitan counties identified by
codes 4 through 10 in the Rural Urban
Commuting Area (RUCA) system; and
RUCA codes 2 and 3 for census tracts
that are larger than 400 square miles and
have population density of less than 30
people per square mile.
*
*
*
*
*
Severe disability means a severe,
chronic disability attributable to mental
or physical impairment, or a
combination of mental and physical
impairments, that—
(1) Is likely to continue indefinitely;
and
(2) Results in substantial functional
limitation in 3 or more of the following
areas of major life activity:
(i) Self-care;
(ii) Receptive and expressive
language;
(iii) Learning;
(iv) Mobility;
(v) Self-direction;
(vi) Capacity for independent living;
(vii) Economic self-sufficiency.
(42 U.S.C. 3002(48)).
Severely limited employment
prospects means a substantially higher
likelihood that an individual will not
obtain employment without the
assistance of the SCSEP or another
workforce development program.
Persons with severely limited
employment prospects have more than
one significant barrier to employment;
significant barriers to employment may
include but are not limited to: Lacking
a substantial employment history, basic
skills, and/or English-language
proficiency; lacking a high school
diploma or the equivalent; having a
disability; being homeless; or residing in
socially and economically isolated rural
or urban areas where employment
opportunities are limited.
*
*
*
*
*
Veteran means an individual who is
a ‘‘covered person’’ for purposes of the
Jobs for Veterans Act, 38 U.S.C.
4215(a)(1).
*
*
*
*
*
I 3. Revise Subpart G to read as follows:
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Subpart G—Performance
Accountability
Sec.
641.700 What performance measures/
indicators apply to SCSEP grantees?
641.710 How are the performance
indicators defined?
641.720 How will the Department and
grantees initially determine and then
adjust expected levels of performance for
the core performance measures?
641.730 How will the Department assist
grantees in the transition to the new core
performance indicators?
641.740 How will the Department
determine whether a grantee fails, meets,
or exceeds the expected levels of
performance for the core indicators and
what will be the consequences of failing
to meet expected levels of performance?
641.750 Will there be performance-related
incentives?
§ 641.700 What performance measures/
indicators apply to SCSEP grantees?
(a) Indicators of performance. There
are currently eight performance
measures, of which six are core
indicators and two are additional
indicators. Core indicators (defined in
§ 641.710) are subject to goal-setting and
corrective action (described in
§ 641.720); that is, performance level
goals for each core indicator must be
agreed upon between the Department
and each grantee before the start of each
program year, and if a grantee fails to
meet the performance level goals for the
core indicators, that grantee is subject to
corrective action. Additional indicators
(defined in § 641.710) are not subject to
goal-setting and are, therefore, also not
subject to corrective action.
(b) Core Indicators. Section 513(b)(1)
as amended by Pub. L. 109–365
establishes the following core indicators
of performance:
(1) Hours (in the aggregate) of
community service employment;
(2) Entry into unsubsidized
employment;
(3) Retention in unsubsidized
employment for six months;
(4) Earnings;
(5) The number of eligible individuals
served; and
(6) The number of most-in-need
individuals served (the number of
participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of
section 518).
(c) Additional Indicators. Section
513(b)(2) as amended by Pub. L. 109–
365 establishes the following additional
indicators of performance:
(1) Retention in unsubsidized
employment for one year; and
(2) Satisfaction of the participants,
employers, and their host agencies with
their experiences and the services
provided.
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(3) Any other indicators of
performance that the Secretary
determines to be appropriate to evaluate
services and performance.
(d) Affected entities. The core
indicators of performance and
additional indicators of performance are
applicable to each grantee without
regard to whether such grantee operates
the program directly or through subcontracts, sub-grants, or agreements
with other entities. Grantees must
assure that their sub-grantees and lowertier sub-grantees are collecting and
reporting program data.
(e) Required evaluation and reporting.
An agreement to be evaluated on the
core indicators of performance and to
report information on the additional
indicators of performance is a
requirement for application for, and is a
condition of, all SCSEP grants.
mstockstill on PROD1PC66 with RULES2
§ 641.710 How are the performance
indicators defined?
(a) The core indicators are defined as
follows:
(1) ‘‘Hours of community service
employment’’ is defined as the total
number of hours of community service
provided by SCSEP participants divided
by the number of hours of community
service funded by the grantee’s grant,
after adjusting for differences in
minimum wage among the States and
areas. Paid training hours are excluded
from this measure.
(2) ‘‘Entry into unsubsidized
employment’’ is defined by the formula:
Of those who are not employed at the
date of participation: The number of
participants who are employed in the
first quarter after the exit quarter
divided by the number of adult
participants who exit during the quarter.
(3) ‘‘Retention in unsubsidized
employment for six months’’ is defined
by the formula: Of those who are
employed in the first quarter after the
exit quarter: The number of adult
participants who are employed in both
the second and third quarters after the
exit quarter divided by the number of
adult participants who exit during the
quarter.
(4) ‘‘Earnings’’ is defined by the
formula: Of those participants who are
employed in the first, second and third
quarters after the exit quarter: Total
earnings in the second quarter plus total
earnings in the third quarter after the
exit quarter divided by the number of
participants who exit during the quarter.
(5) ‘‘The number of eligible
individuals served’’ is defined as the
total number of participants served
divided by a grantee’s authorized
number of positions, after adjusting for
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differences in minimum wage among
the States and areas.
(6) ‘‘Most-in-need’’ or ‘‘the number of
participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of
section 518’’ is defined by counting the
total number of the following
characteristics for all participants and
dividing by the number of participants
served. Participants are characterized as
most-in-need if they:
(i) Have a severe disability;
(ii) Are frail;
(iii) Are age 75 or older;
(iv) Meet the eligibility requirements
related to age for, but do not receive,
benefits under Title II of the Social
Security Act (42 U.S.C. 401 et seq.);
(v) Live in an area with persistent
unemployment and are individuals with
severely limited employment prospects;
(vi) Have limited English proficiency;
(vii) Have low literacy skills;
(viii) Have a disability;
(ix) Reside in a rural area;
(x) Are veterans;
(xi) Have low employment prospects;
(xii) Have failed to find employment
after utilizing services provided under
title I of the Workforce Investment Act
of 1998 (29 U.S.C. 2801 et seq.); or
(xiii) Are homeless or at risk for
homelessness.
(b) The additional indicators are
defined as follows:
(1) ‘‘Retention in unsubsidized
employment for 1 year’’ is defined by
the formula: of those who are employed
in the first quarter after the exit quarter:
The number of participants who are
employed in the fourth quarter after the
exit quarter divided by the number of
participants who exit during the quarter.
(2) ‘‘Satisfaction of the participants,
employers, and their host agencies with
their experiences and the services
provided’’ is defined as the results of
customer satisfaction surveys
administered to each of these three
customer groups. The Department will
prescribe the content of the surveys.
§ 641.720 How will the Department and
grantees initially determine and then adjust
expected levels of performance for the core
performance measures?
(a) Initial agreement. Before the
beginning of each Program Year, the
Department and each grantee will
undertake to agree upon expected levels
of performance for each core indicator,
except as provided in paragraph (b) of
§ 641.730.
(1) As a first step in this process, the
Department proposes a baseline
performance level for each core
indicator, taking into account any
statutory performance requirements, the
need to promote continuous
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35847
improvement in the program overall and
in each grantee, the grantee’s past
performance, and the statutory
adjustment factors articulated in
paragraph (b) of this section.
(2) A grantee may request a revision
to the Department’s initial performance
level goal determination. The request
must be based on data that supports the
revision request. The data supplied by
the grantee at this stage may concern the
statutory adjustment factors articulated
in paragraph (b) of this section, but is
not limited to those factors; it is
permissible for a grantee to supply data
on ‘‘other appropriate factors as
determined by the Secretary.’’ Section
513(a)(2)(C) as amended by Pub. L. 109–
365.
(3) The Department may revise the
performance level goal in response to
the data provided. The Department then
sets the expected levels of performance
for the core indicators. Grantee may
agree to the expected level of
performance and thereby receive the
grant. At this point, agreement is
reached by the parties and funds may be
awarded. If a grantee does not agree
with the offered expected level of
performance, agreement is not reached
and no funds may be awarded. A
grantee may submit comments to the
Department regarding the grantee’s
satisfaction with the expected levels of
performance.
(4) Funds may not be awarded under
the grant until such agreement is
reached.
(5) At the conclusion of negotiations
concerning the performance levels with
all grantees, the Department will make
available for public review the final
negotiated expected levels of
performance for each grantee, including
any comments submitted by the grantee
regarding the grantee’s satisfaction with
the negotiated levels.
(6) The minimum percentage for the
expected level of performance for the
entry into unsubsidized employment
core indicator is:
(i) 21 percent for Program Year 2007;
(ii) 22 percent for Program Year 2008;
(iii) 23 percent for Program Year 2009;
(iv) 24 percent for Program Year 2010;
and
(v) 25 percent for Program Year 2011.
(b) Adjustment during the Program
Year. After the Department and grantees
reach agreement on the core indicator
levels, those levels may only be revised
in response to a request from a grantee
based on data supporting one or more of
the following statutory adjustment
factors:
(1) High rates of unemployment or of
poverty or of participation in the
program of block grants to States for
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temporary assistance for needy families
established under part A of title IV of
the Social Security Act (42 U.S.C. 601
et seq.), in the areas served by a grantee,
relative to other areas of the State
involved or Nation.
(2) Significant downturns in the areas
served by the grantee or in the national
economy.
(3) Significant numbers or proportions
of participants with one or more barriers
to employment, including individuals
described in subsection (a)(3)(B)(ii) or
(b)(2) of section 518 as amended by Pub.
L. 109–365 (most-in-need), served by a
grantee relative to such numbers or
proportions for grantees serving other
areas of the State or Nation.
(4) Changes in Federal, State, or local
minimum wage requirements.
(5) Limited economies of scale for the
provision of community service
employment and other authorized
activities in the areas served by the
grantee.
§ 641.730 How will the Department assist
grantees in the transition to the new core
performance indicators?
mstockstill on PROD1PC66 with RULES2
(a) General transition provision. As
soon as practicable after July 1, 2007,
the Department will determine if an
SCSEP grantee has, for Program Year
2006, met the expected levels of
performance for the Program Year 2007.
If the Department determines that the
grantee failed to meet Program Year
2007 goals in Program Year 2006, the
Department will provide technical
assistance to help the grantee meet those
expected levels of performance in
Program Year 2007.
(b) Exception for most-in-need for
Program Year 2007. Because the 2006
OAA Amendments expanded the list of
most-in-need characteristics neither the
Department nor the grantees have
sufficient data to set a goal for
measuring performance. Accordingly,
Program Year 2007 will be treated as a
baseline year for the most-in-need
indicator so that the grantees and the
Department may collect sufficient data
to set a meaningful goal for this measure
for Program Year 2008.
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§ 641.740 How will the Department
determine whether a grantee fails, meets, or
exceeds the expected levels of performance
for the core indicators and what will be the
consequences of failing to meet expected
levels of performance?
(a) Aggregate Calculation of
Performance. Not later than 120 days
after the end of each Program Year, the
Department will determine if a national
grantee has met the expected levels of
performance (including any adjustments
to such levels) by aggregating the
grantee’s core indicators. The aggregate
is calculated by combining the
percentage of goal achieved on each of
the individual core indicators to obtain
an average score. A grantee will fail to
meet its performance measures when it
is does not meet 80 percent of the
agreed-upon level of performance for
the aggregate of all the core indicators.
Performance in the range of 80 to 100
percent constitutes meeting the level for
the core performance measures.
Performance in excess of 100 percent
constitutes exceeding the level for the
core performance measures.
(b) Consequences—(1) National
grantees. (i) If the Department
determines that a national grantee fails
to meet the expected levels of
performance in a Program Year, the
Department, after each year of such
failure, will provide technical assistance
and will require such grantee to submit
a corrective action plan not later than
160 days after the end of the Program
Year.
(ii) The corrective action plan must
detail the steps the grantee will take to
meet the expected levels of performance
in the next Program Year.
(iii) Any national grantee that has
failed to meet the expected levels of
performance for 4 consecutive years
(beginning with Program Year 2007)
will not be allowed to compete in the
subsequent grant competition, but may
compete in the next grant competition
after that subsequent competition.
(2) State Grantees. (i) If the
Department determines that a State fails
to meet the expected levels of
performance, the Department, after each
year of such failure, will provide
PO 00000
Frm 00018
Fmt 4701
Sfmt 4700
technical assistance and will require the
State to submit a corrective action plan
not later than 160 days after the end of
the Program Year.
(ii) The corrective action plan must
detail the steps the State will take to
meet the expected levels of performance
in the next Program Year.
(iii) If the Department determines that
the State fails to meet the expected
levels of performance for 3 consecutive
Program Years (beginning with Program
Year 2007), the Department will require
the State to conduct a competition to
award the funds allotted to the State
under section 506(e) of the OAA for the
first full Program Year following the
Department’s determination. The new
grantee will be responsible for
administering the SCSEP in the State
and will be subject to the same
requirements and responsibilities as had
been the State grantee.
(c) Evaluation. The Department will
annually evaluate, publish and make
available for public review, information
on the actual performance of each
grantee with respect to the levels
achieved for each of the core indicators
of performance, compared to the
expected levels of performance, and the
actual performance of each grantee with
respect to the levels achieved for each
of the additional indicators of
performance. The results of the
Department’s annual evaluation will be
reported to Congress.
§ 641.750 Will there be performancerelated incentives?
The Department is authorized by
sections 502(e)(2)(B)(iv) and 517(c)(1) as
amended by Pub. L. 109–365 to use
recaptured SCSEP funds to provide
incentive awards. The Department will
exercise this authority at its discretion.
Signed at Washington, DC, this 25th day of
June, 2007.
Emily Stover DeRocco,
Assistant Secretary for Employment and
Training.
[FR Doc. E7–12541 Filed 6–28–07; 8:45 am]
BILLING CODE 4510–FN–P
E:\FR\FM\29JNR2.SGM
29JNR2
Agencies
[Federal Register Volume 72, Number 125 (Friday, June 29, 2007)]
[Rules and Regulations]
[Pages 35832-35848]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-12541]
[[Page 35831]]
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Part III
Department of Labor
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Employment and Training Administration
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20 CFR Part 641
Senior Community Service Employment Program; Performance
Accountability; Interim Rule
Federal Register / Vol. 72, No. 125 / Friday, June 29, 2007 / Rules
and Regulations
[[Page 35832]]
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DEPARTMENT OF LABOR
Employment and Training Administration
20 CFR Part 641
RIN 1205-AB47
Senior Community Service Employment Program; Performance
Accountability
AGENCY: Employment and Training Administration, Labor.
ACTION: Interim final rule; request for comments.
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SUMMARY: The Employment and Training Administration (ETA) of the
Department of Labor (Department) is issuing this Interim Final Rule
establishing new performance accountability measures for the Senior
Community Service Employment Program (SCSEP). New measures are
necessary due to the 2006 Amendments to Title V of the Older Americans
Act. Specifically, this rule amends 20 CFR part 641 Subpart G--
Performance Accountability and corresponding definitions found in
Subpart A--Purpose and Definitions. This notice also solicits public
comment on this Interim Final Rule which the Department will consider
when it issues a Final Rule.
DATES: This rule is effective June 29, 2007. The Department invites
interested persons to submit comments on this interim final rule. To
ensure consideration, comments must be in writing and must be received
on or before August 28, 2007. Comments received after that date will be
considered to the extent possible.
ADDRESSES: You may submit comments, identified by Regulatory
Information Number (RIN) 1205-AB47, by any of the following methods:
Federal e-Rulemaking Portal: www.regulations.gov. Follow
the Web site instructions for submitting comments.
Fax: (202) 693-2766.
Mail: Written comments, disk, and CD-Rom submissions may
be mailed to Maria Kniesler Flynn, Administrator, Office of Policy
Development and Research, U.S. Department of Labor, 200 Constitution
Avenue NW., Room N-5641, Washington, DC 20210.
Hand Delivery/Courier: Maria Kniesler Flynn,
Administrator, Office of Policy Development and Research, U.S.
Department of Labor, 200 Constitution Avenue NW., Room N-5641,
Washington, DC 20210.
The Department will post all comments received on
www.regulations.gov without making any change to the comments,
including any personal information provided.
The www.regulations.gov Web site is the Federal e-rulemaking portal
and all comments posted there are available and accessible to the
public. The Department recommends that commenters not include their
personal information such as Social Security Numbers, personal
addresses, telephone numbers, and e-mail addresses in their comments as
such submitted information will become easily available to the public
via the www.regulations.gov Web site. Comments submitted through
www.regulations.gov will not include the e-mail address of the
commenter unless the commenter chooses to include that information as
part of their comment. It is the responsibility of the commenter to
safeguard his or her information.
Postal mail delivery in Washington, DC, may be delayed due to
security concerns. Therefore, the Department encourages the public to
submit comments via the Internet as indicated above.
Docket: The Department will make all the comments it receives
available for public inspection during normal business hours at the
above address. If you need assistance to review the comments, the
Department will provide you with appropriate aids such as readers or
print magnifiers. The Department will make copies of the rule
available, upon request, in large print and electronic file on computer
disk. The Department will consider providing the rule in other formats
upon request. To schedule an appointment to review the comments and/or
obtain the rule in an alternate format, contact the office of Maria
Kniesler Flynn at (202) 693-3700 (VOICE) or 1-800-877-8339 TTY/ASCII.
Please note these are not toll-free numbers. You may also contact Ms.
Flynn's office at the address listed above.
FOR FURTHER INFORMATION CONTACT: Adele Gagliardi, Senior Regulatory
Specialist, Employment and Training Administration (ETA), U.S.
Department of Labor, 200 Constitution Avenue, NW., Room N-5641,
Washington, DC 20210; E-mail gagliardi.adele@dol.gov; Telephone (202)
693-3700 (this is not a toll-free number).
Individuals with hearing or speech impairments may access the
telephone number above via TTY by calling the toll-free Federal
Information Relay Service at 1-800-877-8339.
SUPPLEMENTARY INFORMATION:
The preamble to this Interim Final Rule is organized as follows:
I. Background--provides a brief description of the purpose and timing
of the Interim Final Rule.
II. Summary and Explanation of the Interim Final Rule--discusses the
substance of the rule.
III. Administrative Information--sets forth the applicable regulatory
requirements.
I. Background
On October 17, 2006, President Bush signed the Older Americans Act
Amendments of 2006, Pub. L. 109-365 (2006 OAA Amendments). This law
amended the statute authorizing the SCSEP and necessitates changes to
the SCSEP regulations. (The Department will continue to use the name
``Senior Community Service Employment Program'' for this program,
although the law refers to it in various terms.) The purpose of this
Interim Final Rule is to implement changes to the SCSEP performance
measurement system required by the 2006 OAA Amendments. The Department
intends to issue a separate Notice of Proposed Rulemaking, proceeding
under related RIN 1205-AB48, to implement additional changes to the
SCSEP regulations necessitated by the 2006 OAA Amendments.
The SCSEP, authorized by Title V of the Older Americans Act, is the
only federally-sponsored employment and training program targeted
specifically to low-income older individuals who want to enter or re-
enter the workforce. Participants must be 55 years of age or older with
incomes no more than 125 percent of the Federal poverty level. The
program offers participants training at community service employment
assignments in public and non-profit so that they can gain on-the-job
experience. The goals of the program are to move SCSEP participants
into unsubsidized employment so that they can achieve economic self-
sufficiency and to promote useful opportunities in community service
activities. In the 2006 OAA Amendments, Congress expressed its sense of
the benefits of SCSEP, stating, ``placing older individuals in
community service positions strengthens the ability of the individuals
to become self-sufficient, provides much-needed support to
organizations that benefit from increased civic engagement, and
strengthens the communities that are served by such organizations.''
Pub. L. 109-365 Sec. 516(2).\1\
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\1\ Section 501 of the Older Americans Act Amendments of 2006,
Pub. L. 109-365, amended the various provisions of title V of the
Older Americans Act of 1965 (42 U.S.C. 3056 et seq.). For ease of
reference, we will refer to the changes to title V made by the 2006
OAA Amendments by referring to the relevant sections of title V as
those sections were reflected in the Amendments.
---------------------------------------------------------------------------
[[Page 35833]]
The statute requires the Department to issue definitions of the
indicators of performance through regulation. Section 513(b)(3). The
statute also requires the Department to establish and implement the
performance measures referred to in the statute as ``core measures and
additional indicators of performance'' by July 1, 2007. Section
513(d)(4). The Department has determined that the most effective way to
define the indicators of performance is to do so in conjunction with
the rules that implement such definitions. Defining the performance
measures and implementing them concurrently and in the same document is
also more helpful to the grantees. In addition, given the importance of
the measures in terms of corrective actions and the potential impact
they could have on grantee funding, it is preferable to continue to
describe and define the measures through regulation even though the
statute only requires the Department to implement the definitions
through regulation. Accordingly the Department is both defining and
describing the indicators through this rule.
The Department is unable to promulgate these regulations through
the normal notice and comment rulemaking process because of the July 1,
2007, statutory deadline. Development of this rule necessitated
extensive consultation within the Department, among multiple Employment
and Training Administration offices, the Solicitor's Office and the
Office of the Assistant Secretary for Policy. Activities of this group
included developing a strategy for promulgating the regulation,
addressing policy and programmatic issues and drafting the regulatory
text and explanatory preamble. In addition, the Department was required
to establish and implement the new SCSEP performance measures after
consultation with stakeholders. Pub. L. 109-365 Sec. 513(b)(3).
Therefore, the Department drafted, cleared internally, and published a
notice in the Federal Register (published February 8, 2007, 72 FR 5999)
in order to provide a fair and meaningful opportunity for stakeholders
to respond. The Department received comments during the period
announced in the notice and fully considered these comments, which
informed the Interim Final Rule development. This process is described
more thoroughly below. In addition, the Department needed to examine
potential Paperwork Reduction Act implications of this Interim Final
rule as well as examine the Interim Final Rule under additional laws
and Executive Orders which cover rulemaking. Finally, the Department
needed to obtain all clearances required in rulemaking. Therefore, time
only allowed for the Department to issue an Interim Final Rule. There
is not time to draft, clear, and publish a Notice of Proposed
Rulemaking, receive and respond to comments, and draft, clear, and
publish a Final Rule by the July 1, 2007, deadline. Because Sec.
513(a)(2)(C) of the statute prohibits funding grants until the
Department and the grantee have agreed upon expected levels of
performance, it is adverse to the public interest, and to the interest
of those served under the SCSEP program as well as the grantees who
seek to serve them, if the rule is delayed and a gap in services to
individuals occurs. Therefore, the rule is being published as an
Interim Final Rule so that the performance measures and the supporting
definitions are effective immediately upon publication and without
further delay. This approach will enable the Department and the
grantees to negotiate performance agreements in time for all Program
Year 2007 grants to be funded at the beginning of the Program Year.
Since the statute requires that the Department and each grantee
reach agreement on the expected levels of performance for each of the
core indicators before to the Department may fund the grants that will
be subject to these new rules, starting with Program Year 2007, or July
1, 2007, the Department has made every effort to issue this Interim
Final Rule in as timely a manner as possible and to assist grantees in
meeting their obligations under the new performance requirements. To
further assist grantees to adjust to the changes and to enable grantees
to prepare for and to intelligently negotiate their performance goal
for Program Year 2007, the Department previously issued a Training and
Employment Guidance Letter (TEGL) describing the anticipated changes in
the performance measures.
This Interim Final Rule supersedes the previously issued TEGL. If
the Department determines that the information in this Interim Final
Rule conflicts in a material way with the information previously issued
through the TEGL, and has a material impact on the grantees' negotiated
performance level goals, grantees will be allowed to renegotiate their
performance level goals. The Department will make this determination
and will issue further guidance if necessary.
The Department sought public input on the SCSEP performance
measures during the development of this Interim Final Rule in response
to the statutory requirement that the Department establish and
implement the new SCSEP performance measures after consultation with
stakeholders. Specifically, section 513(a)(1) states that ``[t]he
Secretary shall establish and implement, after consultation with
grantees, sub-grantees and host agencies under this title, States,
older individuals, area agencies on aging and other organizations
serving older individuals, core indicators of performance and
additional indicators of performance for each grantee for projects and
services carried out under this title.'' The statute also instructs the
Department to consult with stakeholders prior to defining the
performance indicators. Pub. L. 109-365 Sec. 513(b)(3). The Department
satisfied these statutory requirements when it solicited public input
on the definitions and implementation of the statutory performance
measures in the Federal Register notice published February 8, 2007, 72
FR 5999.
The February 8, 2007, Federal Register notice specifically
requested input on six topics: (1) The core indicators, (2) the new
one-year retention indicator, (3) customer satisfaction, (4) other
additional indicators including possibly retaining the SCSEP placement
measure, (5) performance outcomes, and (6) other comments related to
SCSEP performance measures. 72 FR 5999 (Feb. 8, 2007). The Department
made extensive efforts to make grantees aware of the notice and inform
them of the timeframe for submitting comments; the Department e-mailed
every grantee and briefed grantees during several all-grantee
conference calls. In response to the notice, the Department received
comments from 28 persons or entities. In addition, the Department
presented a summary of the 2006 OAA Amendments at six regional SCSEP
grantee training conferences in January, February, and March of 2007,
and provided an opportunity for questions and comments.
The Department carefully considered the comments received as we
developed the content of this rule. In the preamble discussion of the
regulatory changes, the Department discusses input we received from
stakeholders. A full summary of the input received on each subject is
available on the SCSEP Web site at https://www.doleta.gov/seniors.
Although the Department solicited stakeholder input through the
February
[[Page 35834]]
8, 2007, notice and carefully considered the concerns raised through
the process, the Department solicits comments on all sections of this
Interim Final Rule. The Department particularly invites comments
addressing any concerns that this Interim Final Rule significantly
compromises the ability of grantees, in areas where a substantial
population of minority individuals reside, to serve their targeted
population of minority older individuals, in accordance with the
requirements of section 514(f) of the 2006 OAA Amendments.
The SCSEP performance measures have evolved over time. Program-
specific measures to monitor the performance of each SCSEP grantee were
first codified in the 2000 Amendments to the OAA. The 2000 OAA
Amendments required the following performance measures:
1. The number of persons served, with particular consideration
given to individuals with greatest economic need, greatest social need,
or poor employment history or prospects, and individuals who are over
the age of 60;
2. Community services provided;
3. Placement into and retention in unsubsidized public or private
employment;
4. Satisfaction of the enrollees, employers, and their host
agencies with their experiences and the services provided; and
5. Any additional indicators of performance that the Secretary
determines to be appropriate to evaluate services and performance.
Pub. L. 106-501 Sec. 513(b).
When the Department implemented the 2000 OAA Amendments, it also
began employing the ``common measures'' in the SCSEP performance
system. The ``common measures'' are a government-wide initiative to
apply uniform accountability measures to federally-funded employment
and training programs, including those administered by the Department
of Labor. Adoption of these common measures helps implement the
President's Management Agenda for budget and performance integration as
well as reduce barriers to integrated service delivery through local
One-Stop Career Centers. To date, ETA has implemented the common
performance measures for the majority of its workforce programs,
including the SCSEP.
The common performance measures are:
1. Entered employment;
2. Retention in employment; and
3. Average earnings.
The value of implementing common performance measures is in the
ability to describe in a similar manner the core purposes of the
workforce system: How many people found jobs? Did they stay employed?
What did they earn? Historically, multiple sets of performance measures
have burdened grantees, as they are required to report performance
outcomes based on varying definitions and methodologies. By minimizing
the different reporting and performance requirements, common
performance measures can facilitate the integration of service
delivery, reduce barriers to cooperation among programs, and enhance
the ability to assess the effectiveness and impact of the workforce
investment system. Current Department guidance on the common measures
is contained in TEGL No. 17-05, issued on February 17, 2006. This TEGL
is available at https://wdr.doleta.gov/directives/corr_
doc.cfm?DOCN=2195.
The Department previously identified ``program efficiency'' as a
common measure for federal job training and employment programs, and
listed program efficiency as a common measure in the last SCSEP Final
Rule. 69 FR 19015, 19064 (April 9, 2004). However, since TEGL No. 17-
05, grantees have not been required to report on program efficiency.
Therefore, this measure is not addressed in this Interim Final Rule.
This Interim Final Rule marks the beginning of the next phase of
the SCSEP performance measures. The 2006 OAA Amendments direct the
SCSEP to track the following performance measures:
Indicators of Performance:
(1) Core Indicators--The core indicators of performance * * * shall
consist of--
(A) Hours (in the aggregate) of community service employment;
(B) Entry into unsubsidized employment;
(C) Retention in unsubsidized employment for six months;
(D) Earnings; and
(E) The number of eligible individuals served, including the number
of participating individuals described in subsection (a)(3)(B)(ii) or
(b)(2) of section 518.
(2) Additional Indicators--The additional indicators of performance
* * * shall consist of--
(A) Retention in unsubsidized employment for 1 year;
(B) Satisfaction of the participants, employers, and their host
agencies with their experiences and the services provided;
(C) Any other indicators of performance that the Secretary
determines to be appropriate to evaluate services and performance.
Pub. L. 109-365 Sec. 513(b).
Note that core indicators B, C, and D are consistent with the
common measures.
All of these indicators are discussed and defined below.
II. Summary and Explanation of the Interim Final Rule
This Interim Final Rule addresses only the SCSEP performance
measures; it amends Subpart G, and related definitions located in
Subpart A, of the SCSEP regulations. As discussed in the background
section, the Department is proceeding separately with this portion of
the regulation because of certain provisions of the 2006 OAA Amendments
which mandate implementation of the new performance indicators during
the Program Year 2007 grant solicitation and award process. The
Department will be proceeding with the normal rulemaking process as it
promulgates regulations addressing the remainder of the changes the
2006 OAA Amendments made to the SCSEP.
As the Department implements these performance measures, it remains
cognizant of Congress' statement that the indicators ``shall be
designed to promote continuous improvement in performance.'' Pub. L.
109-365 Sec. 513(a)(2)(B). The Department remains committed to a
system-wide continuous improvement approach grounded upon proven
quality principles and practices. The Department is implementing these
performance measures with the goal of further aligning the SCSEP with
performance measures used in the rest of the workforce investment
system. Accordingly, the Department purposely defined the entry into
unsubsidized employment, retention in unsubsidized employment for six
months, and earnings performance measures to be consistent with the
common performance measures which are intended for similar, federally-
funded employment and training programs serving adults. Further, the
Department defines the one-year retention indicator to align with the
equivalent indicator used for ETA's Adult and Dislocated Workers
programs.
Subpart A--Purpose and Definitions
What definitions apply to this subpart? (Sec. 641.140)
Section 641.140 of the SCSEP regulations provides definitions for
the SCSEP, including those definitions relevant to the SCSEP
performance measures. This Interim Final Rule, however, includes only
those
[[Page 35835]]
definitions relevant to the performance measures that are new or have
been changed. Definitions relevant to performance measures that have
not changed, as well as SCSEP definitions that are not directly related
to performance measures, remain in the existing rule.
This Interim Final Rule contains new definitions. Several of them
clarify which participants satisfy the core indicator that tracks ``the
number of participating individuals described in subsection
(a)(3)(B)(ii) or (b)(2) of section 518.'' Pub. L. 109-365 Sec.
513(b)(1)(E). The Department received several suggestions for these
definitions; many aspects of that input are mentioned in the
descriptions of each definition, below. Several commenters encouraged
the Department to keep current definitions and/or adopt definitions
that are familiar to the SCSEP, including the definitions from the
SCSEP Data Collection Handbook. Our general approach to defining new
terms in this rule is consistent with these comments; our goal was to
minimize the number of new or potentially duplicative definitions.
Accordingly, we attempted to define terms in a manner consistent with
established definitions used in programs SCSEP grantees are familiar
with, and in many cases those definitions also formed the basis for the
definitions that exist in the Data Collection Handbook. For example,
the definition of veteran comes from the Jobs for Veterans Act, which
has been used by the SCSEP for years to distinguish which veterans
qualify for a priority for SCSEP services.
Descriptions of the new definitions follow:
Additional indicators: Following the structure established in the
2006 OAA Amendments, we define additional indicators to distinguish
them from core indicators; additional indicators are those indicators
not subject to goals and corrective action. We currently implement only
two additional indicators--one-year retention and customer
satisfaction. These are the additional indicators required by the 2006
OAA Amendments. At this time, the Department declines to add any
additional indicators, but the regulations reserve the Secretary's
authority, under section 513(b)(2)(C), to develop new additional
measures when the Secretary determines that such additional indicators
are appropriate for evaluation of services and performance.
At risk for homelessness: The Department defines at risk for
homelessness in relation to the definition of homeless, such that a
person is at risk for homelessness if the person is likely to become
homeless and is unable, using his or her own resources and support
network, to obtain housing.
Community service employment: The 2006 OAA Amendments added a
definition of community service employment. We took the definition here
directly from the statute.
Core indicators: The 2006 OAA Amendments establish core indicators
as a new category of indicators that are subject to goal-setting and
corrective action. The indicators in the definition are those listed in
the statute.
Frail: A few commenters urged various definitions from sources such
as the Older Americans Act and the Journal of Gerontology, Another
commenter suggested consultation with the Administration on Aging. We
adopt the definition of frail that is in the Older Americans Act in
order to promote consistency with other OAA programs.
Homeless: We adopt the definition of homeless that is in the
McKinney-Vento Homeless Assistance Act; that Act's definition of
homeless has consistently been used by the SCSEP for data collection
purposes. One commenter recommended that we adopt a definition of
homeless contained in a bill pending in Congress; however, the
Department determined that the more prudent course was to adopt a
definition already in statute.
Limited English Proficiency: A few commenters urged various
definitions from sources such as those used by the Department of
Education and the Workforce Investment Act of 1998 (WIA). We adopt the
definition of limited English proficiency (LEP) that is used by the
Federal Interagency Working Group on Limited English Proficiency. The
LEP Working Group was created at the request of Assistant Attorney
General for Civil Rights and includes members representing more than 35
federal agencies; the group's focus is to ensure that limited English
proficient persons have meaningful access to federal and federally-
assisted programs. Its Web site, maintained by the U.S. Department of
Justice, is https://www.lep.gov. ETA and the Department's Civil Rights
Center adopted this definition for use in official guidance to the
workforce system in 2004. That guidance may be viewed at https://
wdr.doleta.gov/directives/corr_doc.cfm?DOCN=1488. Use of this
definition by the SCSEP will promote consistency within the workforce
system.
Low employment prospects: The Department interprets the statute's
term ``low employment prospects'' to be essentially equivalent to the
similar phrase which also appears in the statute, ``poor employment
prospects.'' ``Poor employment prospects'' also appeared in the prior
OAA Amendments and was defined in the prior SCSEP rule. The Department
developed the definition of low employment prospects from the prior
definition of poor employment prospects.
Low literacy skills: A few commenters urged various definitions
such as those used by the Department of Education and WIA. In an effort
to maintain program consistency, the Department defines low literacy
skills based on a definition of a very similar term, ``literacy skills
deficient,'' which is already in use in the SCSEP through the Data
Collection Handbook.
Most-in-need: Most-in-need is a label for the core indicator that
tracks ``the number of participating individuals described in
subsection (a)(3)(B)(ii) or (b)(2) of section 518.'' Pub. L. 109-365
Sec. 513(b)(1)(E).
Persistent Unemployment: The Department defines persistent
unemployment by reference to the unemployment rate for a locale, as a
rate that is more than 20 percent higher than the national average for
two of the last three years.
Rural: We received suggestions about this definition that cited
sources such as the Office of Management and Budget,the Administration
on Aging, and the Economic Research Service at the Department of
Agriculture. We have decided to align this definition of rural with
that of the Rural Health Service at the U.S. Department of Health and
Human Services; this is also consistent with the approach taken by the
Economic Research Service at the Department of Agriculture. This
definition is the broadest one available. First, the definition of
rural includes areas not designated as metropolitan statistical areas
by the Census Bureau. Information on which locations have been
designated as metropolitan by the Census Bureau is available on the
Census Bureau's Web site at census.gov/population/www/estimates/
metrodef.html. To identify a particular Census tract, visit the Web
page at ffiec.gov/geocode/default.htm and enter a street address.
Second, rural also includes segments of metropolitan counties that have
been assigned a Rural Urban Commuting Area (RUCA) code between four and
ten. To determine whether a portion of a metropolitan county has been
so classified, readers may consult the RUCA codes, which can currently
be located at the Web site of the Economic Research Service of the U.S.
Department of Agriculture,
[[Page 35836]]
ers.usda.gov/data/ruralurbancommutingareacodes/. Finally, Census tracts
that are larger than 400 square miles, have a population density of
less than 30 people per square mile, and have been assigned RUCA codes
2 or 3, are also considered rural. Further information on the Rural
Health Service's rural classification system, including a list of areas
classified by the Service as rural, can be found at their Web site,
ruralhealth.hrsa.gov/funding/eligibilitytestv2.asp. The University of
Washington has created a zip-code-specific approximation of rural
status which can be downloaded at depts.washington.edu/uwruca/
data.html.
Severe disability: We adopt the definition of severe disability
that is in the Older Americans Act.
Severely limited employment prospects: The Department developed the
definition of severely limited employment prospects to relate to the
definition of low employment prospects; a person faces severely limited
employment prospects when that person has more than one significant
barrier to employment.
Veteran: We define veteran by reference to the Jobs for Veterans
Act, 38 U.S.C. 4215(a). The SCSEP has consistently used that statute to
distinguish precisely which veterans qualify for SCSEP priority and
thus it was a logical source of our definition. We note that under
certain circumstances spouses of veterans qualify as veterans under the
Jobs for Veterans Act.
The following terms were defined in the prior SCSEP rule but have
been modified:
Disability: The only change to the definition of disability
concerns the citation. The definition comes from the Older Americans
Act, and the paragraph number to which the definition is assigned
changed as a result of the 2006 OAA Amendments.
National grantee: We modify the definition of National grantee by
removing the word ``Federal'' as a modifier to the word ``public'' to
be consistent with the 2006 OAA Amendments, see Pub. L. 109-365 Sec.
506(g)(5), and by making various technical corrections.
Subpart G--Performance Accountability
What performance measures/indicators apply to SCSEP grantees? (Sec.
641.700)
The 2006 OAA Amendments separate SCSEP performance measures into
two categories, core and additional. The Department and each grantee
must agree upon goals for core indicator performance levels before the
start of each program year. A grantee that fails to meet the agreed-
upon core performance levels, which may be adjusted as discussed below,
is subject to corrective action. Additional indicators are not subject
to goal-setting and are, therefore, not subject to corrective action.
However, the statute does mandate that the Department annually publish
each grantee's performance on the additional indicators.
Section 513(a)(3)(b)(1) of the 2006 OAA Amendments lists the core
indicators:
1. Hours (in the aggregate) of community service employment;
2. Entry into unsubsidized employment;
3. Retention in unsubsidized employment for six months;
4. Earnings;
5. The number of eligible individuals served, including the number
of participating individuals described in subsection (a)(3)(B)(ii) or
(b)(2) of section 518.
The Department received numerous comments about whether the fifth
core indicator should be split into two indicators. Many commenters
supported establishing two separate measures, with one measure for
total persons served and one for ``the number of participating
individuals described in subsection (a)(3)(B)(ii) or (b)(2) of section
518.'' Respondents provided a variety of rationales for this position.
For example, several respondents noted that this would be a better
measure of services provided to those individuals with barriers to
employment; one noted that this would ensure service to ``high barrier
populations''; one noted that combining measures would not give an
accurate depiction of the individuals being served; and one noted that
two measures can be beneficial for effective program management.
Several commenters expressed support for one combined measure,
rather than two separate measures. These respondents also provided a
range of rationales for their position. For example, one noted that
grantees cannot control who enters the program and that many of the
individuals that have attributes cited in the priority list cannot find
unsubsidized employment in 27 months; one noted that one measure would
promote more effective services and ensure services to those ``at great
risk'' but falling outside the priority of service list; and one noted
that, based on income eligibility requirements, all individuals
eligible for SCSEP are effectively most-in-need and so a separate
measure for most-in-need is not necessary.
After considering this input, the Department has decided to divide
the fifth core indicator into two separate core indicators: (1) The
number of eligible individuals served, described in section
641.710(a)(5), and (2) the number of participating individuals
described in subsection (a)(3)(B)(ii) or (b)(2) of section 518 (i.e.,
most-in-need), described in section 641.710(a)(6)). This is consistent
with current practice in which we have a separate measure for a
narrower group of participants in need as well as with the
recommendation of a majority of respondents who commented on this
measure, and it more clearly tracks relevant program data than a
combined indicator.
The statute then lists the additional indicators:
1. Retention in unsubsidized employment for one year;
2. Satisfaction of the participants, employers, and their host
agencies with their experiences and the services provided; and
3. Any other indicators of performance that the Secretary
determines to be appropriate to evaluate services and performance.
Pub. L. 109-365 Sec. 513(a)(3)(b)(2).
An agreement to be evaluated on the core indicators of performance
and to report information on the additional indicators of performance
is a requirement for application for, and a condition of, all SCSEP
grants. Pub. L. 109-365 Sec. 513(a)(3).
The Department considered an additional indicator, SCSEP Placement.
The SCSEP Placement indicator has tracked how many exiting participants
were employed for 30 days within the first 90 days after program exit.
Several stakeholders, however, argued against the need for doing so.
Some expressed the view that the SCSEP has too many measures already
and that the SCSEP should be evaluated on only the common measures, as
is the case with other Department programs. Other commenters focused on
the notion that the common measure ``entered employment'' indicator is
sufficient to track placement and that the SCSEP placement rate is
duplicative. The Department is persuaded that the potential benefit of
tracking the SCSEP Placement measure does not outweigh the added burden
on grantees. Accordingly, the SCSEP Placement indicator will no longer
be required.
Several commenters argued in favor of retaining the SCSEP Placement
indicator. Any grantee is welcome to continue its use, as grantees may
use
[[Page 35837]]
additional performance measures that assist them in managing their
SCSEP project.
We received some comments suggesting that the Department adopt
various other additional indicators, such as a measure to record
recruitment; and measures related to the unique aspects of SCSEP (i.e.,
community service and service to a specific population). Other
respondents urged us not to adopt any more indicators. Although the
statute allows the Department to establish ``[a]ny other indicators of
performance that the Secretary determines to be appropriate to evaluate
services and performance'' we choose not to establish any further
indicators at this time. Again, this course was chosen because any
potential benefits of additional reporting do not outweigh the costs of
that reporting.
How are the performance indicators defined? (Sec. 641.710)
Core Indicators
1. Hours (in the aggregate) of community service employment. Hours
(in the aggregate) of community service employment compares the total
number of hours of community service provided by each SCSEP grantee to
the number of community service hours funded by the grant. Current
practice is for SCSEP grantees to report the number of hours of
community service; that is, the number of hours that participants
worked at host agencies. In order to provide a meaningful way to assess
and compare performance, however, it is necessary to transform the
number of hours into a community service participation rate. The
Department began computing such a rate during Program Year 2006. To
calculate the rate, the Department takes the number of community
service hours as reported by each grantee and divides that number by
the total community service hours funded for the grantee, adjusted for
minimum wage differences among the States and areas.
The Department received a variety of comments on this indicator. A
number of these comments expressed support for this performance
indicator because it relates to the community service goal of the
SCSEP, and because community service employment assignments are a
unique and vital aspect of the SCSEP that is valuable to participants
as well as to communities. Several commenters encouraged the Department
in its new practice of transforming the raw data provided by grantees
into a rate that can be the subject of a performance goal. A few
respondents suggested definitions for this indicator; these comments
included recommendations that the performance measure for hours of
community service employment be determined by (1) comparing the number
of community service hours provided to the potential number of
community service hours based on the average current participants; and
(2) dividing the actual number of community service hours completed by
the potential number of community service hours that could be completed
(Enrollee Wages and Fringe Benefits divided by the hourly community
service cost). Finally, a commenter also suggested that participant
training for computer skills and soft skills be counted as community
service hours because of the importance of developing such skills in
today's workforce. Soft skills are short-term pre-vocational services,
including development of learning skills, communication skills,
interviewing skills, punctuality, personal maintenance skills and
professional conduct, to prepare individuals for unsubsidized
employment.
At this time, the Department has decided not to change to the way
this indicator is currently calculated. While a few commenters
suggested slight revisions to the current definition, the Department
declines to adopt those suggestions at present. Though we acknowledge
that computer and soft skills are important for many jobs in current
employment market, the 2006 OAA Amendments define community service
employment to mean part-time, temporary employment (the full definition
is included in the definitions section of these regulations, Sec.
641.140). Furthermore, we concur with those commenters that find value
in data quantifying the hours worked by SCSEP participants in service
to their communities.
Accordingly, grantees will continue to report the raw number of
hours of community service as they have in the past. The Department
clarifies, however, that hours of paid participation in non-host agency
training such as classroom training and on-the-job experience, are
excluded from the hours of community service reported by grantees.
Hours spent on such paid training are also excluded from the total
number of community service hours funded (the denominator when the
Department calculates the rate); excluding non-host agency paid
training from both figures avoids penalizing grantees that provide such
training to their participants.
2. Entry into unsubsidized employment. The 2000 OAA Amendments
defined placement into unsubsidized employment so that it measured how
many exited participants had obtained paid employment for 30 days
within the 90-day period following their program exit. Pub. L. 106-501
Sec. 513(c)(2)(A). The 2006 OAA Amendments eliminate that statutory
definition, and instead require the Department to define each of the
indicators by regulation after consultation with stakeholders. To more
fully align the SCSEP with the indicators required of other federally-
funded employment and training programs, the Department has decided to
define this core indicator in the same manner as the common measures
entered employment indicator. We note that while we did not receive
many comments on this indicator, the input we did receive generally
favored adoption of the common measures and alignment with WIA.
TEGL 17-05, which explains ETA's common measures policy, describes
entered employment as, ``[o]f those who are not employed at the date of
participation: the number of participants who are employed in the first
quarter after the exit quarter divided by the number of adult
participants who exit during the quarter.'' Grantees have been
reporting on this indicator already, and there will not be any change
in their reporting at this time.
3. Retention in unsubsidized employment for six months. As with
entry into unsubsidized employment, the 2006 OAA Amendments eliminated
the 2000 OAA Amendments' definition of six-month retention, and charged
the Department with defining the indicators by regulation.
The Department has decided to define retention in unsubsidized
employment for six months in the same manner as the common measures
employment retention measure; this approach is generally consistent
with the few comments we received on this indicator. Using this
definition will decrease the burden on grantees, as the Department
previously required grantees to report on both the former statutory
six-month indicator (measured 180 days after program exit) as well as
the common measures employment retention measure. Grantees will no
longer be required to conduct a follow-up 180 days after placement, as
they have been doing to comply with the previous statutory retention
indicator.
TEGL 17-05 describes the common measures employment retention
indicator as, ``[o]f those who are employed in the first quarter after
the exit quarter: The number of adult participants who are employed in
both the second and third quarters after the
[[Page 35838]]
exit quarter divided by the number of adult participants who exit
during the quarter.'' Again, grantees have already been reporting on
this indicator, and there will be no change to their reporting at this
time.
4. Earnings. When SCSEP regulations were last published in April
2004, the earnings common measure compared the difference in earnings
pre- versus post-program participation. The Department subsequently
revised its earnings measure in TEGL 17-05 in response to concerns that
focusing on the change in earnings provided a disincentive to serving
people with previous work experience, especially those with higher pre-
program wages, and that in practice the measure was more likely to
indicate participants' previous earnings history than a measure of
program effectiveness. With the revision, the focus of the earnings
measure shifted to post-program earnings. The Department implemented a
new methodology for reporting the earnings measure, which looks at
wages over a six month period following program exit (average
earnings). SCSEP grantees have been reporting on the average earnings
common measure for participants who entered the program on or after
July 1, 2005, since the first quarter of Program Year 2006 and there
will be no change to their reporting at this time.
The Department received a small number of comments on the earnings
measure. Some commenters recommended eliminating this measure; however,
the 2006 OAA Amendments require an earnings measure so the Department
does not have the discretion to eliminate it. We also received a
comment encouraging the Department to calculate earnings based on wages
earned at any time during a quarter (rather than a specific date), and
a suggestion that earnings increase should be measured from entry in
the program to the earnings at six months.
In order to align with similar, federally-funded employment and
training programs, the Department has determined that earnings will be
defined in the same manner as the average earnings common measure. TEGL
17-05 describes average earnings as, ``[o]f those adult participants
who are employed in the first, second and third quarters after the exit
quarter: The total earnings in the second quarter plus total earnings
in the third quarter after the exit quarter divided by the number of
adult participants who exit during the quarter.'' It is important to
note that this measure looks only at those individuals who are included
in the retention measure, so the earnings are a reflection of what
participants who are still working are earning. Previous earnings
measures counted program exiters who were not still employed, which had
the effect of lowering the outcomes and distorted the outcomes of the
measure. By including those who were not employed in the earnings
measure, it was difficult to determine how much those who were employed
were actually earning.
A few respondents encouraged the Department to facilitate grantee
access to unemployment insurance wage records, which would make it much
easier to capture entered employment, retention, and earnings data. The
Department is always interested in improving data collection methods,
and we will continue to explore the possibility of access to
unemployment insurance wage records as an option for future
implementation.
5. Number of eligible individuals served. The 2006 OAA Amendments
list ``the number of eligible individuals served, including the number
of participating individuals described in subsection (a)(3)(B)(ii) or
(b)(2) of section 518'' as the fifth and final core indicator. As
discussed above, the Department has decided it will continue its
current practice of dividing this indicator into two measures to
clearly track relevant program data and for ease of reporting.
The first portion of this indicator, the number of eligible
individuals served (also referred to as the service level) has been
reported by SCSEP grantees for years, and there is no change in the
reporting requirements as a result of the 2006 OAA Amendments. The
number of eligible individuals served performance measure will continue
to be calculated by comparing the total number of participants served
to a grantee's authorized number of positions, adjusted for the
differences in minimum wage among the States and other areas.
6. Most-in-need. The second portion of the statutory fifth and
final core indicator, ``the number of participating individuals
described in subsection (a)(3)(B)(ii) or (b)(2) of section 518''
establishes the most-in-need indicator.
The Department received numerous comments concerning the most-in-
need indicator. In addition to providing feedback on the question of
whether to divide the fifth indicator into two measures, several
respondents discussed the list of characteristics of those to whom a
priority of service will be given. The statutory priority list
contributes to the most-in-need list. However, to the extent that these
comments focused on priority requirements, we have not incorporated the
comments into this Interim Final Rule because the scope of this rule is
limited to the performance measurement system. Non-performance measure
changes to the SCSEP required by the 2006 OAA Amendments, such as the
new priority characteristics, will be addressed in a forthcoming Notice
of Proposed Rulemaking.
Subsection (a)(3)(B)(ii) of section 518 lists the factors relevant
to requesting a waiver to the new 48-month limit on program
participation. It states that a grantee may request an increased period
of participation for individuals who have a severe disability; are
frail or are age 75 or older; meet the eligibility requirements related
to age for, but do not receive, benefits under Title II of the Social
Security Act (42 U.S.C. 401 et seq.); live in an area with persistent
unemployment and are individuals with severely limited employment
prospects; or have limited English proficiency or low literacy skills.
Subsection (b)(2) of section 518 lists characteristics (other than age)
of individuals who have priority for SCSEP services. Priority is to be
given to individuals who: Have a disability; have limited English
proficiency or low literacy skills; reside in a rural area; are
veterans; have low employment prospects; have failed to find employment
after utilizing services provided under title I of WIA; or are homeless
or at risk for homelessness.
The statute is written in such a way that a participant with any
one characteristic from either the waiver list or the priority list
will be included in the most-in-need performance measure. For ease of
administration, the Department has consolidated these two lists into
one list of most-in-need characteristics. Some characteristics, for
example, low literacy skills, are listed in both subsection
(a)(3)(B)(ii) and subsection (b)(2) of section 518; such
characteristics are only listed once in the most-in-need list. One
statutory description of a characteristic actually contains two
characteristics (``are frail or are age 75 or older,'' Pub. L. 109-365
Sec. 518 (a)(3)(B)(ii)(II)), and so those characteristics are listed
separately here. Each of the thirteen characteristics on the most-in-
need list will be given the same weight.
Because some characteristics, such as poor employment prospects,
are shared by most SCSEP participants, all or nearly all participants
may qualify as most-in-need. To distinguish among the level of
grantees' efforts to enroll participants with additional serious
barriers to employment, and to make the most-in-need measure a more
effective assessment of grantees' compliance with statutory priorities,
grantees will report
[[Page 35839]]
on each characteristic and the most-in-need measure will be an average
of the total number of characteristics per participant served. For
example, if a 70 year-old veteran with a severe disability who lives in
a rural area enrolls in the SCSEP, that participant will be marked as
possessing four of the most-in-need characteristics: Veteran,
disability, severe disability, and rural resident. To restate, then,
the Department will define most-in-need by counting the total number of
the most-in-need characteristics for all participants and dividing by
the number of participants served.
Most-in-need is a core indicator and is, therefore, subject to
goal-setting. However, the 2006 OAA Amendments significantly expanded
the most-in-need list of characteristics. While the most-in-need list
used to contain four characteristics (individuals over age 60 who have
the greatest economic need, greatest social need, or poor employment
history or prospects), the list now contains thirteen characteristics.
Because there is not yet a body of performance data on the new
characteristics, it is not possible to set rational goals for the first
program year for this indicator. Accordingly, the Department will use
Program Year 2007 as a baseline year so that grantees and the
Department may collect sufficient data to set a meaningful goal for
this measure for Program Year 2008. We intend that all grantees will be
required to negotiate goals for and be held accountable to this measure
in Program Year 2008.
At the conclusion of Program Year 2007, the Department will be able
to report on the average number of most-in-need characteristics per
participant for each grantee, as well as the total number of
participants exhibiting each characteristic.
Additional Indicators
1. Retention in unsubsidized employment for one year. The 2006 OAA
Amendments include retention in unsubsidized employment for one year as
an additional indicator. This is a new indicator for the SCSEP.
Many respondents commented on this measure. In terms of choosing
the time at which to measure one-year retention: no one recommended
measuring one-year retention during the 5th quarter after the exit
quarter, a few commenters recommended the 365th day, and many
commenters encouraged the Department to measure this indicator during
the 4th quarter after the exit quarter. One commenter recommended
measuring one-year retention during the fourth quarter but not later
than the 365th day. Another commenter suggested this indicator be
measured during the twelfth month after the date the unsubsidized
employment began.
Consistent with the majority of comments received on this question,
the Department is defining this indicator to align with the WIA one-
year retention performance measure. ETA defined the WIA one-year
retention measure in its WIA Annual Report, General Reporting
Instructions, Revised 2006, as, ``[o]f those who are employed in the
first quarter after the exit quarter: the number of participants who
are employed in the fourth quarter after the exit quarter divided by
the number of participants who exit during the quarter.'' This measure
looks only at those individuals who are included in the entered
unsubsidized employment indicator.
By examining whether participants are employed in the fourth
quarter after the quarter of exit, grantees will be focused on whether
participants who entered unsubsidized employment are still employed
approximately one calendar year after exiting the SCSEP. For example,
if a participant exits during the first quarter of the calendar year
(between January 1 and March 31), the fourth quarter after the exit
quarter will be the first quarter of the next calendar year (January 1
to March 31). Retention is measured at one year, only one quarter after
measuring retention at six months, because the one-year retention
measure has been determined by the Department to most accurately
capture retention twelve months after program exit.
The Department received many comments expressing the view that
obtaining follow-up data one year after program exit will be a
challenge. One commenter noted that while participants are generally
grateful for the services provided through the SCSEP, participants
sometimes feel ``a sort of infringement'' about providing follow-up
information. One commenter noted that employers sometimes hesitate to
release employment and wage information despite being provided with a
release signed by the participant. One commenter noted that in her
experience it is difficult to maintain participant contact more than
six months after program exit; similarly, another commenter pointed out
that securing follow-up information becomes more difficult the longer
the participant has been exited from the SCSEP. Another commenter
maintained that it may be difficult for participants who satisfy the
new priority characteristics to remain employed for one year. One
commenter argued that grantees should not be penalized if follow-up
data is unobtainable; another contended that grantees should not be
punished if a participant must exit the workforce due to failing health
before one-year retention gets measured. Finally, one commenter
suggested that the Department delay implementation of the one-year
retention measure until the SCSEP gains access to Unemployment
Insurance wage records.
The Department recognizes that obtaining one-year retention data
may prove to be a demanding task. However, the 2006 OAA Amendments
require a one-year indicator, and the Department must follow the
mandates of the statute. The Department remains available to provide
technical assistance as grantees implement this new indicator. Indeed,
it is our intention to share with grantees whatever information we can
that will facilitate this data collection process. And, as stated with
regard to the earnings measure, the Department has been exploring
options for access to unemployment insurance wage records as an option
for future implementation. Finally, note that we have no current
intention of altering the exclusion policies relating to participants
that must exit the program or the workforce due to extraordinary
circumstances such as ill health. As listed in TEGL 17-05, the
circumstances for excluding participants in the common measures
calculations include institutionalization, health/medical issues for
self or family, deceased, and called to active duty from the reserves.
2. Satisfaction of the participants, employers, and their host
agencies with their experiences and the services provided. The 2006 OAA
Amendments continue the customer satisfaction indicator. The Department
envisions no change in this reporting requirement at this time.
Grantees will continue to track three distinct measures of customer
satisfaction: one measure for participant satisfaction, one measure for
employer satisfaction, and one measure for host agency satisfaction.
Customer satisfaction for all three groups will continue to be
determined using an established methodology.
The Department received a handful of comments on this performance
measure. Several commenters recommended that the Department maintain
the current system because the information received is valuable and the
system appears to be working satisfactorily. A small number of
commenters suggested that the Department entirely eliminate customer
satisfaction surveys or at least not use them as a performance measure.
Several commenters suggested that customer satisfaction surveys are
either too costly
[[Page 35840]]
to administer, do not add value to the program, or should be
administered less frequently than every year. There was also a range of
comments on related issues: A small number of commenters suggested that
the Department not conduct the satisfaction surveys in Program Year
2006 because the recent national grant competition would lead to data
that is not useful; some respondents offered suggestions on how to
improve the survey instrument such as convening focus groups to refine
survey questions, shortening the surveys, and adding more questions to
the surveys; and one commenter suggested that the Department, rather
than the grantees, conduct the surveys of employers.
As stated with regard to the other statutorily-mandated performance
measures, it is not within the scope of the Department's discretion to
eliminate the customer satisfaction indicator, and the surveys will be
administered during Program Year 2006. There are, however, plans for a
pilot project in 2007 to test the feasibility of the Department
conducting the employer surveys. The Department will take other
commenters' suggestions under advisement.
To summarize, the Department will now be collecting data on eight
performance indicators, six of which are core indicators, subject to
goal-setting:
Core Indicators:
(1) Hours (in the aggregate) of community service employment;
(2) Entry into unsubsidized employment (common measure);
(3) Retention in unsubsidized employment for six months (common
measure);
(4) Earnings (common measure);
(5) Number of eligible individuals served;
(6) The number of most-in-need individuals served/number of
participating individuals described in subsection (a)(3)(B)(ii) or
(b)(2) of section 518 (second part of fifth statutory core indicator,
treated here as separate indicator).
Additional Indicators:
(1) Retention in unsubsidized employment for one year;
(2) Satisfaction of the participants, employers, and their host
agencies with their experiences and the services provided.
By using the SCSEP Performance and Results Quarterly Progress
Report, or SPARQ, system, grantees only need to input the raw data, and
the data management system will complete the performance measure
calculations. Performance measure results may be viewed at virtually
any time by producing a grantee or sub-grantee Quarterly Progress
Report. Grantees are also provided with data quality reports which
indicate the existence of any missing or impermissible data values.
How will the Department and grantees initially determine and then
adjust expected levels of performance for the core performance
measures? (Sec. 641.720)
The Department and SCSEP grantees have been reaching agreement on
performance levels for several years and the Department does not
envision any change at this time to the process for reaching agreement.
The performance levels will continue to be agreed upon before the
beginning of each Program Year. The Department will continue to
initially propose a baseline performance level, taking into
consideration such things as grantees' past performance, the need for
continuous improvement, and the statutory adjustment factors described
in Sec. 641.720(b). A grantee may respond with data on either the
statutory adjustment factors or other relevant dynamics to alter the
proposed goals. At the conclusion of this process, the parties will
form agreement on performance levels for the coming Program Year. A
grantee may submit comments to the Department concerning the grantee's
satisfaction with the negotiated levels; those comments will be made
available for public review.
Section 641.720(a)(5) implements another new provision in the 2006
OAA Amendments which concerns making public the agreed-upon performance
levels. Once all agreements have been reached, the Department will make
available for public review the final expected levels of performance
for each grantee, including any comments submitted by any grantee about
the grantee's satisfaction with the agreed-upon levels.
The Department received a few comments about the process of
reaching agreement on the expected levels of performance, and on the
goals themselves. A small number of respondents expressed general
support for the current process, and a small number of commenters
suggested that in the goal-setting process more weight should be given
to grantee input. There were also comments suggesting that the same
performance goals be established for all national grantees or that the
Department make public the specific criteria and rationale used to
justify different goals for each grantee.
The Department elects to retain its current process of reaching
agreement on performance goals as this process already allows for
significant grantee input, and is an objective, data-driven process. W