Self-Regulatory Organizations; National Association of Securities Dealers, Inc.; Order Approving Proposed Rule Change and Amendments 1, 2, 3, and 4 To Amend NASD Arbitration Rules for Customer Disputes and Notice of Filing and Order Granting Accelerated Approval of Amendments 5, 6, and 7 Thereto; Order Approving Proposed Rule Change and Amendments 1, 2, 3, and 4 To Amend NASD Arbitration Rules for Industry Disputes and Notice of Filing and Order Granting Accelerated Approval of Amendments 5, 6, and 7 Thereto, 4574-4609 [E7-1382]
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4574
Federal Register / Vol. 72, No. 20 / Wednesday, January 31, 2007 / Notices
comments 4 in response to the Customer
SECURITIES AND EXCHANGE
COMMISSION
[Release No. 34–55158 ; File Nos. SR–
NASD–2003–158; SR–NASD–2004–011]
Self-Regulatory Organizations;
National Association of Securities
Dealers, Inc.; Order Approving
Proposed Rule Change and
Amendments 1, 2, 3, and 4 To Amend
NASD Arbitration Rules for Customer
Disputes and Notice of Filing and
Order Granting Accelerated Approval
of Amendments 5, 6, and 7 Thereto;
Order Approving Proposed Rule
Change and Amendments 1, 2, 3, and
4 To Amend NASD Arbitration Rules
for Industry Disputes and Notice of
Filing and Order Granting Accelerated
Approval of Amendments 5, 6, and 7
Thereto
January 24, 2007.
I. Introduction
The National Association of Securities
Dealers, Inc. (‘‘NASD’’), through its
wholly owned subsidiary, NASD
Dispute Resolution, Inc. (‘‘NASD
Dispute Resolution’’), filed with the
Securities and Exchange Commission
(‘‘SEC’’ or ‘‘Commission’’) proposed rule
changes to amend the NASD Code of
Arbitration Procedure in connection
with rules applicable to customer
disputes (‘‘Customer Code’’) and to
industry disputes (‘‘Industry Code’’) on
October 15, 2003 and January 16, 2004,
respectively, pursuant to Section
19(b)(1) of the Securities Exchange Act
of 1934 (‘‘Act’’) 1 and Rule 19b–4
thereunder.2 Amendments 1, 2, 3, and 4
to the Customer Code were filed with
the Commission on January 3, January
19, April 8, and June 10, 2005,
respectively. Amendments 1, 2, 3, and
4 to the Industry Code were filed with
the Commission on January 3, February
26, April 8, and June 10, 2005,
respectively. The Customer Code and
Amendments 1, 2, 3, and 4 thereto
(‘‘Customer Code Notice’’) and the
Industry Code and Amendments 1, 2, 3,
and 4 thereto (‘‘Industry Code Notice’’)
were published for comment on June 23,
2005.3 The Commission received 51
1 15
U.S.C. 78s(b)(1).
CFR 240.19b–4.
3 See Notice of Filing of Proposed Rule Change
and Amendment Nos. 1, 2, 3, and 4 Thereto to
Amend NASD Arbitration Rules for Customer
Disputes, Securities Exchange Act Rel. No. 51856
(Jun. 15, 2005), 70 FR 36442 (Jun. 23, 2005); Notice
of Filing of Proposed Rule Change and Amendment
Nos. 1, 2, 3, and 4 Thereto to Amend NASD
Arbitration Rules for Industry Disputes, Securities
Exchange Act Rel. No. 51857 (Jun. 15, 2005), 70 FR
36430 (Jun. 23, 2005).
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4 See Letter from Norman B. Arnoff, Esq., dated
Aug. 12, 2004 (‘‘Arnoff’’); Letter from Daniel A.
Ball, Esq., Selzer Gurvitch Rabin & Obecny, Chtd.,
dated Jul. 14, 2005; Letter from Gail E. Boliver, Esq.,
Boliver Law Firm, dated Jul. 13, 2005 (‘‘Boliver’’);
Letter from Timothy A. Canning, Esq., Law Offices
of Timothy A. Canning, dated Jul. 14, 2005
(‘‘Canning’’); Letter from Steven B. Caruso, Esq.,
Maddox Hargett & Caruso, P.C., dated Jul. 13, 2005
(‘‘Caruso’’); Letter from Rebecca C. Davis, Esq., Tate,
Lazarini & Beall, PLC, dated Jul. 14, 2005 (‘‘R.
Davis’’); Letter from James J. Eccleston, Esq.,
Shaheen, Novoselsky, Staat, Filipowski & Eccleston,
P.C., dated Jul. 14, 2005 (‘‘Eccleston’’); Letter from
Barry D. Estell, Esq., dated Jul. 14, 2005 (‘‘Estell’’);
Letter from Jonathan W. Evans, Esq., Jonathan W.
Evans & Associates, dated Jul. 14, 2005 (‘‘Evans’’);
Letter from Martin L. Feinberg, Esq., dated Jul. 13,
2005 (‘‘Feinberg’’); Letter from Jeffrey A. Feldman,
Esq., dated Jul. 11, 2005 (‘‘Feldman’’); Letter from
Stuart Finer, Esq., dated Jul. 15, 2005 (‘‘Finer’’);
Letter from William A. Fynes, dated Jul. 13, 2005
(‘‘Fynes’’); Letter from W. Scott Greco, Esq., Greco
and Greco, P.C., dated Jun. 24, 2005 (‘‘Greco’’);
Letter from Scott C. Ilgenfritz, Esq., Johnson, Pope,
Bokor, Ruppel, and Burns, LLP, dated Jul. 14, 2005
(‘‘Ilgenfritz’’); Letter from James S. Jones, Esq., dated
Mar. 30, 2006 (‘‘Jones’’); Letter from Wayne M.
Josel, Esq., Kaufmann, Feiner, Yamin, Gilden, &
Robbins LLP, dated Jul. 13, 2005 (‘‘Josel’’); Letter
from Spiro T. Komninos, Esq., Komninos, Fowkes
& Farrugia Law Group, LLC, dated Jul. 14, 2005
(‘‘Komninos’’); Letter from Stephen Krosschell,
Goodman & Nekvasil, dated Jul. 14, 2005
(‘‘Krosschell’’); Letter from Cary S. Lapidus, Esq.,
Law Offices of Cary S. Lapidus, dated Jul. 14, 2005
(‘‘Lapidus’’); Letter from Richard M. Layne, Esq.,
Layne & Lewis LLP, dated Jul. 12, 2005 (‘‘Layne’’);
Letter from Royal Lea, Esq., Bingham & Lea, P.C.,
dated Jul. 14, 2005 (‘‘Lea’’); Letter from Dale
Ledbetter, Adorno & Yoss, dated Jul. 14, 2005
(‘‘Ledbetter’’); Letter from Prof. Seth E. Lipner,
Zicklin School of Business, Member/Deutsch &
Lipner, dated Jul. 13, 2005 (‘‘Lipner’’); Letter from
Jorge A. Lopez, Esq., dated Jul. 21, 2005 (‘‘Lopez’’);
Letter from Angela H. Magary, Brickley, Sears &
Sorett, dated Jul. 14, 2005 (‘‘Magary’’); Letter from
Stuart D. Meissner, Esq., Law Offices of Stuart D.
Meissner LLC., dated Jul. 12, 2005 (‘‘Meissner’’);
Letter from John J. Miller, Esq., Law Office of John
J. Miller, P.C., dated Jul. 12, 2005 (‘‘Miller’’); Letter
from Jill I. Gross and Barbara Black, Directors, Pace
Investor Rights Project, dated Jul. 14, 2005
(‘‘PACE’’); Letter from J. Boyd Page, Esq. and
Samuel T. Brannan, Esq., Page Perry, LLC, dated
Jul. 14, 2005 (‘‘Page’’); Letter from Rosemary J.
Shockman, President, and Robert S. Banks, Jr.,
Executive Vice President, President Elect, Public
Investors Arbitration Bar Association, dated Jul. 13,
2005 (‘‘PIABA’’); Letter from Rosemary Shockman,
President, Public Investors Arbitration Bar
Association, dated Aug. 2, 2005 (‘‘PIABA #2’’);
Letter from Herbert E. Pounds, Herbert E. Pounds,
Jr., P.C., dated Jul. 14, 2005 (‘‘Pounds’’); Letter from
M. Clay Ragsdale, Esq., Ragsdale LLC, dated Jul. 14,
2005 (‘‘Ragsdale’’); Letter from Howard M.
Rosenfield, Esq., dated Jul. 14, 2005 (‘‘Rosenfield’’);
Letter from Richard P. Ryder, President, Securities
Arbitration Commentator, Inc., dated Jul. 21, 2005
(‘‘Ryder’’); Letter from J. Pat Sadler, dated Jul. 13,
2005 (‘‘Sadler’’); Letter from Laurence S. Schultz,
Esq., Driggers, Schultz & Herbst PC, dated Jun. 8,
2005 (‘‘Schultz’’); Letter from Laurence S. Schultz,
Esq., Driggers, Schultz & Herbst, dated Jul. 14, 2005
(‘‘Schultz #2’’); Letter from Scott R. Shewan, Esq.,
Born, Pape & Shewan LLP, dated Jul. 14, 2005
(‘‘Shewan’’); Letter from Edward G. Turan, Esq.,
Chair, Arbitration and Litigation Committee,
Securities Industry Association, dated Jul. 13, 2005
(‘‘SIA’’); Letter from Jeff Sonn, Esq., Sonn & Erez,
dated Jul. 14, 2005 (‘‘Sonn’’); Letter from Debra G.
Speyer, Esq., Law Offices of Debra G. Speyer, dated
Jul. 14, 2005 (‘‘Speyer’’); Letter from Arnold Y.
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Code Notice and one comment 5 in
response to the Industry Code Notice,
all of which are available on the
Commission’s Internet Web site at
(https://www.sec.gov/rules/sro.shtml).
On May 4, 2006, NASD filed
Amendments 5 to the Customer Code
and to the Industry Code. The
Commission received 125 comments
following NASD’s posting of
Amendment 5 to the Customer Code on
its Web site.6 The Commission did not
Steinberg, P.C., dated Jul. 14, 2005 (‘‘Steinberg’’);
Letter from Steven A. Stolle, Esq., Rohde & Van
Kampen PLLC, dated Jul. 8, 2005 (‘‘Stolle’’); Letter
from Andrew Stoltmann, Stoltmann Law Offices,
P.C., dated Jul. 14, 2005 (‘‘Stoltmann’’); Letter from
Mark A. Tepper, Esq., Mark A. Tepper, P.A., dated
Jul. 14, 2005 (‘‘Tepper’’); Letter from Richard A.
Karoly, Vice President and Senior Corporate
Counsel, Schwab & Co., Inc., dated Jul. 14, 2005
(‘‘Schwab’’); Letter from John E. Sutherland, Esq.,
Brickley, Sears & Sorett, dated Jul. 14, 2005
(‘‘Sutherland’’); Letter from Steele T. Williams,
P.A., dated Jul. 15, 2005 (‘‘Williams’’); Letter from
Michael J. Willner, Esq., Miller Faucher and
Cafferty LLP, dated Jul. 16, 2005 (‘‘Willner’’); Letter
from A. Daniel Woska, Woska & Hayes, LLP, dated
Jun. 15, 2005 (‘‘Woska’’).
5 Letter from Marvin Elster, dated Jun. 30, 2005
(‘‘Elster’’).
6 Letter from Philip M. Aidikoff, Aidikoff, Uhl &
Bakhtiari, dated May 16, 2006 (‘‘Aidikoff’’); Letter
from Ronald M. Amato, Shaheen, Novoselsky, Staat,
Filipowski & Eccleston, P.C., dated May 30, 2006
(‘‘Amato’’); Letter from Sarah G. Anderson, dated
May 15, 2006 (‘‘Anderson’’); Letter from
Anonymous, dated May 15, 2006 (‘‘Anonymous’’);
Letter from Robert W. Anthony, dated May 16, 2006
(‘‘Anthony’’); Letter from John G. Appel, Jr., dated
May 18, 2006 (‘‘Appel’’); Letter from Kurt Arbuckle,
Kurt Arbuckle, P.C., dated May 22, 2006
(‘‘Arbuckle’’); Letter from C.W. Austin, Jr., dated
May 15, 2006 (‘‘Austin’’); Letter from Daniel E.
Bacine, Barrack, Rodos & Bacine, dated May 15,
2006 (‘‘Bacine’’); Letter from Bruce E. Baldinger,
Levine & Baldinger, LLC, dated May 16, 2006
(‘‘Baldinger’’); Letter from Scott I. Batterman, Esq.,
Clay Chapman Crumpton Iwamura & Pulice, dated
May 15, 2006 (‘‘Batterman’’); Letter from Scot
Bernstein, Law Offices of Scot Bernstein, dated May
26, 2006 (‘‘Bernstein’’); Letter from Brian P. Biggins,
Esq., Brian P. Biggins & Associates Co., L.P.A.,
dated May 15, 2006 (‘‘Biggins’’); Letter from Rob
Bleecher, Esq., dated May 15, 2006 (‘‘Bleecher’’);
Letter from Gail E. Boliver, Boliver Law Firm, dated
May 15, 2006 (‘‘Boliver #2’’); Letter from Sam
Brannan, Page Perry LLC, dated May 16, 2006
(‘‘Brannan’’); Letter from Steve Buchwalter, Law
Offices of Steve A. Buchwalter, P.C, dated May 15,
2006 (‘‘Buchwalter’’); Letter from John S. Burke,
Higgins & Burke, P.C, dated May 15, 2006 (‘‘J.
Burke’’); Letter from Thomas F. Burke, May 22,
2006 (‘‘T. Burke’’); Letter from Tim Canning, dated
May 15, 2006 (‘‘Canning #2’’); Letter from Carl J.
Carlson, Carlson & Dennett, P.S., dated May 12,
2006 (‘‘Carlson’’); Letter from Jeremy B. Chalmers,
Mars, Mars and Chalmers, dated May 16, 2006
(‘‘Chalmers’’); Letter from Roger F. Claxton, Claxton
& Hill, dated May 15, 2006 (‘‘Claxton’’); Letter from
Erwin Cohn, Cohn & Cohn, dated May 16, 2006
(‘‘Cohn’’); Letter from Patrick A. Davis, P.A, dated
May 16, 2006 (‘‘P. Davis’’); Letter from William F.
Davis, dated May 15, 2006 (‘‘W. Davis’’); Letter from
Adam Doner, dated May 16, 2006 (‘‘Doner’’); Letter
from James J. Eccleston, Shaheen, Novoselsky,
Staat, Filipowski & Eccleston, dated May 16, 2006
(‘‘Eccleston #2’’); Letter from Richard Elliott, dated
May 16, 2006 (‘‘Elliot’’); Letter from Barry D. Estell,
dated May 15, 2006 (‘‘Estell #2’’); Letter from Barry
D. Estell, Esq., dated May 16, 2006 (‘‘Estell #3’’);
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Federal Register / Vol. 72, No. 20 / Wednesday, January 31, 2007 / Notices
Letter from Jonathan W. Evans, Esq., Jonathan W.
Evans & Associates, dated May 15, 2006 (‘‘Evans
#2’’); Letter from Allan J. Fedor, Esq., dated May 22,
2006 (‘‘Fedor’’); Letter from Martin L. Feinberg,
dated May 15, 2006 (‘‘Feinberg #2’’); Letter from
Teresa M. Gillis, Esq., Shustak & Partners, dated
May 16, 2006 (‘‘Gillis’’); Letter from Robert W.
Goehring, Esq., dated May 15, 2006 (‘‘Goehring’’);
Letter from Eliot Goldstein, Esq., Law Offices of
Eliot Goldstein LLP, dated May 16, 2006
(‘‘Goldstein’’); Letter from Jan Graham, Graham Law
Offices, dated May 15, 2006 (‘‘Graham’’); Letter
from W. Scott Greco, Greco & Greco, P.C., dated
May 15, 2006 (‘‘Greco #2’’); Letter from Brian M.
Greenman, Esq., dated May 15, 2006 (‘‘Greenman’’);
Letter from Randall R. Heiner, Heiner Law Offices,
dated May 15, 2006 (‘‘Heiner’’); Letter from Eric
Hewko, dated May 20, 2006 (‘‘Hewko’’); Letter from
Charles C. Hunter, Esq., Woska & Hayes, LLP, dated
May 23, 2006 (‘‘Hunter’’); Letter from Scott C.
Ilgenfritz, dated May 15, 2006 (‘‘Ilgenfritz #2’’);
Letter from Wayne M. Josel, Kaufmann, Feiner,
Yamin, Gildin & Robbins, LLP, dated May 15, 2006
(‘‘Josel #2’’); Letter from Jeffrey B. Kaplan, Dimond
Kaplan Rothstein, P.A., dated May 16, 2006
(‘‘Kaplan’’); Letter from James D. Keeney, dated May
15, 2006 (‘‘Keeney’’); Letter from T. Michael
Kennedy, dated May 15, 2006 (‘‘Kennedy’’); Letter
from Joseph C. Korsak, Esq., Law Office of Joseph
C. Korsak, dated May 15, 2006 (‘‘Korsak’’); Letter
from Richard M. Layne, Layne & Lewis LLP, dated
May 13, 2006 (‘‘Layne #2’’); Letter from Royal Lea,
Bingham & Lea, P.C., dated May 16, 2006 (‘‘Lea
#2’’); Letter from Dale Ledbetter, Adorno & Yoss,
dated May 15, 2006 (‘‘Ledbetter #2’’); Letter from
Prof. Seth E. Lipner, Zicklin School of Business,
Member/Deutsch & Lipner, dated May 15, 2006
(‘‘Lipner #2’’); Letter from Jorge A. Lopez, Esq.,
Jorge A. Lopez, P.A., dated May 15, 2006 (‘‘Lopez
#2’’); Letter from Michael B. Lynch, Esq., Law
Offices of James Richard Hooper, PA, dated May 16,
2006 (‘‘Lynch’’); Letter from Daniel I. MacIntyre,
Esq., Shapiro Fussell, dated May 16, 2006
(‘‘MacIntyre’’); Letter from Angela H. Magary,
Brickley, Sears & Sorett, dated May 31, 2006
(‘‘Magary 2’’); Letter from Jenice L. Malecki, Esq.,
Malecki Law, dated May 16, 2006 (‘‘Malecki’’);
Letter from Emerson R. Marks, Jr., Emerson R.
Marks, Jr., P.L.C., dated May 15, 2006 (‘‘Marks’’);
Letter from Thomas D. Mauriello, Law Offices of
Thomas D. Mauriello, dated May 15, 2006
(‘‘Mauriello’’); Letter from Steven M. McCauley,
Esq., Charles C. Mihalek, P.S.C, dated May 16, 2006
(‘‘McCauley’’); Letter from C. David Mee, Esq.,
Ajamie LLP, dated May 15, 2006 (‘‘Mee’’); Letter
from Stuart Meissner, Esq., The Law Offices of
Stuart D. Meissner LLC., dated May 15, 2006
(‘‘Meissner #2’’); Letter from David P. Meyer, Esq.,
David P. Meyer Associates, Co. LPA, dated May 16,
2006 (‘‘D. Meyer’’); Letter from Stephen P. Meyer,
Esq., Meyer & Ford, dated May 16, 2006 (‘‘S.
Meyer’’); Letter from John Miller, Law Office of
John J. Miller, P.C., dated May 15, 2006 (‘‘Miller
#2’’); Letter from Stephen David Murakami, Esq.,
Hooper & Weiss, LLC, dated May 16, 2006
(‘‘Murakami’’); Letter from Bryan Lantagne,
Director, Massachusetts Securities Division, Chair,
NASAA Broker-Dealer Arbitration Project Group,
dated Jul. 19, 2006 (‘‘NASAA’’); Letter from
Mitchell Ostwald, Law Office of Mitchell Ostwald,
dated May 16, 2006 (‘‘Ostwald’’); Letter from Jill
Gross and Barbara Black, Directors, Pace Investor
Rights Project, Jun. 6, 2006 (‘‘PACE 2’’); Letter from
Boyd Page, Page Perry LLC, dated May 16, 2006
(‘‘Page #2’’); Steve Parker, Page Perry, LLC, dated
May 16, 2006 (‘‘Parker’’); Letter from Henry I. Pass,
Esq., The Law Offices of Henry Ian Pass, dated May
15, 2006 (‘‘Pass’’); Letter from Joseph C. Peiffer,
Correro Fishman Haygood Phelps, dated May 15,
2006 (‘‘Peiffer’’); Letter from Susan N. Perkins,
dated May 16, 2006 (‘‘Perkins’’); Letter from Steven
B. Caruso, President-Elect, Public Investors
Arbitration Bar Association, dated May 16, 2006
(‘‘PIABA #3’’); Letter from Robert S. Banks, Jr.,
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receive any comments in connection
with Amendment 5 to the Industry
Code. NASD filed Amendments 6 to the
Customer Code and Industry Code on
July 21, 2006 and Amendments 7 to
Customer Code and Industry Code on
August 15, 2006. NASD requested
accelerated approval in connection with
Amendments 5, 6, and 7.7 This Order
approves the Customer Code and
Industry Code, as amended, accelerating
approval of Amendments 5, 6, and 7
thereto.
President, Public Investors Arbitration Bar
Association, dated May 26, 2006 (‘‘PIABA 4’’);
Letter from Robert C. Port, Esq., Cohen Goldstein
Port & Gottlieb, LLP, dated May 20, 2006 (‘‘Port’’);
Letter from Herbert Pounds, Herbert E. Pounds, Jr.,
P.C., dated May 15, 2006 (‘‘Pounds #2’’); Letter from
Thomas Quarles, Jr., Esq., Devine, Millimet &
Branch, P.A., dated May 16, 2006 (‘‘Quarles’’);
Letter from Adam T. Rabin, Esq., Dimond Kaplan
& Rothstein, P.A, dated May 16, 2006 (‘‘Rabin’’);
Letter from Kirk Reasonover, Esq., Smith & Fawer,
L.L.C., dated May 16, 2006 (‘‘Reasonover’’); Letter
from Robert H. Rex, Esq., Dickenson Murphy Rex
& Sloan, dated May 15, 2006 (‘‘Rex’’); Letter from
David E. Robbins, Kaufmann, Feiner, Yamin, Gildin
& Robbins LLP, dated May 29, 2006 (‘‘Robbins’’);
Letter from J. Pat Sadler, dated May 16, 2006
(‘‘Sadler #2’’); Letter from Jay H. Salamon, Hermann
Cahn & Schneider LLP, dated May 15, 2006
(‘‘Salamon’’); Letter from Robert K. Savage, Esq.,
The Savage Law Firm, P.A., dated May 16, 2006
(‘‘Savage’’); Letter from Martin Seiler, dated May 15,
2006 (‘‘Seiler’’); Letter from Steven Sherman, Law
Offices of Steven M. Sherman, dated May 15, 2006
(‘‘Sherman’’); Letter from Scott R. Shewan, Born,
Pape & Shewan LLP, dated May 15, 2006 (‘‘Shewan
#2’’); Letter from Rosemary J. Shockman, Shockman
Law Office, dated May 16, 2006 (‘‘Shockman’’);
Letter from Brian N. Smiley, Gard Smiley & Bishop
LLP, dated May 15, 2006 (‘‘Smiley’’); Letter from
James A. Sigler, dated May 15, 2006 (‘‘Sigler’’);
Letter from Scott Silver, Esq., Blum & Silver, LLP,
dated May 17, 2006 (‘‘Silver’’); Letter from Donald
A.W. Smith, Esq., dated May 17, 2006 (‘‘Smith’’);
Letter from Jeff Sonn, dated May 22, 2006 (‘‘Sonn
#2’’); Letter from Ben Stewart, dated May 16, 2006
(‘‘Stewart’’); Letter from Tracy Pride Stoneman,
Tracy Pride Stoneman, P.C., dated May 16, 2006
(‘‘Stoneman’’); Letter from Mark A. Tepper, Mark A.
Tepper P.A., dated May 15, 2006 (‘‘Tepper #2’’);
Letter from William P. Torngren, dated May 15,
2006 (‘‘Torngren’’); Letter from Al Van Kampen,
Rohde & Van Kampen PLLC, dated May 15, 2006
(‘‘Van Kampen’’); Letter from James V. Weixel, Jr.,
Weixel Law Office, dated May 15, 2006 (‘‘Weixel’’);
Letter from Michael J. Willner, Esq., Miller Faucher
and Cafferty LLP, dated May 15, 2006 (‘‘Willner
#2’’); Letter from A. Daniel Woska, Esq., Woska &
Hayes, LLP, dated May 12, 2006 (‘‘Woska #2’’);
Letter from Todd Young, dated May 15, 2006 (‘‘T.
Young’’); Letter from William B. Young, Jr., Hooper
Weiss, LLC, dated Florida, May 18, 2006 (‘‘W.
Young’’); Letter from Elizabeth Zeck, Esq.,
Willoughby & Hoefer, P.A., dated May 16, 2006
(‘‘Zeck’’). In addition, the Commission received 15
form letters from individuals that were substantially
similar (‘‘Letter Type A’’) and three other form
letters (‘‘Letter Type B’’).
7 Because the Customer Code and Industry Code,
as amended by Amendments 1, 2, 3, and 4 to each
code, already have been published for comment, the
request for accelerated approval applies only to
Amendments 5, 6, and 7 to each code.
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II. Purpose for and Description of the
Proposal
A. Background
NASD proposed to amend the NASD
Code of Arbitration Procedure (‘‘current
Code’’) to simplify the rule language
into plain English, reorganize the rules,
codify certain practices, and implement
several substantive changes. The current
Code would be reorganized into three
separate procedural codes: The NASD
Code of Arbitration Procedure for
Customer Disputes; the NASD Code of
Arbitration Procedure for Industry
Disputes; and the NASD Code of
Mediation Procedure.8 The three new
codes are intended to replace the
current Code in its entirety.
This approval order pertains to the
Customer Code and Industry Code, the
final texts of which are available on the
NASD Web site at
https://www.nasd.com/web/groups/
med_arb/documents/
mediation_arbitration/
nasdw_018335.pdf. Charts comparing
the current Code to the Customer Code
and Industry Code are also available at
the URL above. Descriptions of the
proposed rule changes, as amended by
Amendments 1, 2, 3, and 4, are
contained in the Customer Code Notice
and Industry Code Notice 9 and are also
available at NASD’s principal office and
at the Commission’s Public Reference
Room.
B. Purpose and Description
In 1998, the SEC launched an
initiative to encourage issuers and selfregulatory organizations (‘‘SROs’’) to use
‘‘plain English’’ in disclosure
documents and other materials used by
investors. Because the current Code is
used by investors, including investors
who appear pro se in the NASD forum,
NASD undertook to rewrite the current
Code in ‘‘plain English.’’ Over time, the
goals of the plain English initiative
expanded beyond simplifying the
language and sentence structure of the
rules in the Code to include:
• Reorganizing the current Code in a
more logical, user-friendly way,
including creating separate codes for
8 The Mediation Code was filed separately with
the Commission as SR–NASD–2004–013. The
Commission approved the Mediation Code on
October 31, 2005, and it became effective on
January 30, 2006. See Order Granting Approval to
Proposed Rule Change and Amendments Nos. 1 and
2 Thereto, and Notice of Filing and Order Granting
Accelerated Approval to Amendment No. 3, to
Amend NASD Rules for Mediation Proceedings,
Securities Exchange Act Rel. No. 52705 (Oct. 31,
2005), 70 FR 67525 (Nov. 7, 2005) (SR–NASD–
2004–013).
9 See supra n. 3.
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Federal Register / Vol. 72, No. 20 / Wednesday, January 31, 2007 / Notices
customer and industry arbitrations, and
for mediations; and
• Implementing several substantive
rule changes, including codifying
several common practices, to provide
more guidance to parties and arbitrators,
and to streamline the administration of
arbitrations in the NASD forum.
1. Plain English
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When it launched its ‘‘plain English’’
initiative in 1998, the SEC published a
‘‘Plain English Handbook’’ to provide
guidance to issuers and SROs in drafting
materials intended to be used by
investors. The SEC’s Plain English
Handbook recommended using shorter,
more common words; breaking long
rules into shorter ones; using the active
voice whenever possible; and putting
lists into easy-to-read formatting, such
as bullet points.
NASD stated that, in revising the
current Code, it implemented these
guidelines wherever possible.
Throughout the Customer and Industry
Codes, NASD simplified language and
eliminated unnecessarily legalistic or
arcane terminology. Long rules, such as
current Rule 10308 (Selection of
Arbitrators) and current Rule 10321
(General Provisions Governing PreHearing Proceedings), have been broken
into several shorter rules.10 Where
appropriate, NASD has presented lists
in bullet point format and used active
verbs.
The Customer and Industry Codes
also contain new definitions rules
(Proposed Rules 12100 and 13100,
respectively) that define commonly
used terms applicable throughout the
current Code.11 NASD believes that a
comprehensive definitions rule will
make the Customer and Industry Codes
easier to understand and to use and will
help eliminate confusion about the
meaning and scope of frequently used
terms. It will also allow NASD to use
shorter phrases, or single words, in
place of longer phrases in its rules.12
This makes rules easier to read and
understand, without changing the
meaning of the current Code.
10 For example, Rule 10308 of the current Code
is contained in Proposed Rules 12400–12406 for the
Customer Code and 13400–13406 for the Industry
Code.
11 Some rules in the current Code, such as Rule
10308, contain definitions applicable to that rule
only. However, there is no general definitions rule
that applies to the entire current Code.
12 For example, the phrase ‘‘dispute, claim, or
controversy’’ has been replaced by the word
‘‘dispute,’’ which has been defined in Proposed
Rules 12100 and 13100, respectively, to mean the
longer phrase.
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2. Reorganization
One of the most frequent criticisms of
the current Code is that it is poorly
organized. Parties, particularly
infrequent users of the forum, have
difficulty finding the rules they are
looking for, because the organization of
the rules is not clear. The confusion is
compounded because certain rules in
the current Code apply only to customer
cases, some apply only to industry
cases, and others apply to both types of
disputes. In addition, the current Code
contains the NASD mediation rules,
even though many matters are
submitted directly to mediation, and do
not arise out of an arbitration
proceeding.
To address these concerns, NASD
proposed to divide the current Code
into three separate Codes: The Customer
Code, the Industry Code, and the
Mediation Code.13 Although many of
the rules in the Customer and Industry
Codes will be identical, NASD believes
that maintaining separate arbitration
codes will eliminate confusion
regarding which rules are applicable to
which types of disputes. NASD intends
to maintain electronic versions of each
code on its Web site, https://
www.nasd.com, and will make paper
copies available upon request.
In keeping with the current NASD
rule numbering system, each code will
be numbered in the thousands, and
major sections will be numbered in the
hundreds. Individual rules within those
sections will be numbered in the tens
(or ones, if necessary). The current
method for numbering and lettering
paragraphs within individual rules will
remain unchanged. In particular, the
Customer Code will use the Rule 12000
series, and the Industry Code will use
the Rule 13000 series.14
To make it easier to find specific
rules, the Customer Code will be
divided into the following nine parts,
which are intended to approximate the
chronological order of a typical
arbitration:
• Part I (Rule 12100 et seq.) contains
definitions, as well as other rules
relating to the organization and
authority of the forum;
• Part II (Rule 12200 et seq.) contains
general arbitration rules, including what
claims are subject to arbitration in the
NASD forum;
• Part III (Rule 12300 et seq.) contains
rules explaining how to initiate a claim,
13 As noted above, the Commission approved the
Mediation Code in October 2005. See supra note 8.
14 Both of these series are currently unused. The
Mediation Code uses the Rule 14000 series. NASD
will reserve the Rule 10000 series, which is
currently used for NASD’s dispute resolution rules,
for future use.
PO 00000
Frm 00004
Fmt 4701
Sfmt 4703
how to respond to a claim, how to
amend claims, and when claims may be
combined and separated;
• Part IV (12400 et seq.) contains
rules relating to the appointment,
authority and removal of arbitrators;
• Part V (Rules 12500 et seq.)
contains rules governing the prehearing
process, including proposed new rules
relating to motions and discovery;
• Part VI (Rules 12600 et seq.)
contains rules relating to hearings;
• Part VII (Rules 12700 et seq.)
contains rules relating to the dismissal,
withdrawal, or settlement of claims;
• Part VIII (Rules 12800 et seq.)
contains rules relating to simplified
(small cases) arbitrations and default
proceedings; and
• Part IX (Rules 12900 et seq.)
contains rules relating to fees and
awards. The Industry Code will use the
same divisions, numbered under the
13000 series.
3. Description of Other Changes
In addition to simplifying and
reorganizing the current Code, the
Customer and Industry Codes include
other changes that NASD states are
intended to make the NASD arbitration
process as simple, uniform, and
transparent as possible. Some of these
changes codify or clarify current NASD
practice. Others are intended to provide
guidance to parties, resolve open
questions, or streamline or standardize
the administration of NASD arbitrations.
4. Relationship Between Proposed
Customer Code and Industry Codes
Although the Customer Code and
Industry Code are similarly organized
and numbered, there are two main
differences. First, some rules in the
current Code contain different
provisions for customer and industry
disputes.15 For such rules, the Customer
Code contains only the provisions that
relate to customer disputes, and the
Industry Code contains only the
provisions that relate to industry cases.
Second, some rules in the current
Code apply only to industry disputes.
These rules are included in the Industry
Code but have no counterpart in the
Customer Code.16 NASD has not
proposed any substantive changes to
15 E.g., current Rule 10308 (Selection of
Arbitrators) requires that three-arbitrator panels in
customer cases consist of a majority of public
arbitrators but provides that the composition of the
panel in industry disputes depends on the nature
of the claim.
16 See, e.g., Rules 10210 and 10211 of the current
Code, governing statutory employment
discrimination claims, and Rule 10335 of the
current Code, governing injunctive relief.
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those parts of the current Code that are
unique to industry cases.
III. Summary of Comments on the
Customer Code as Amended by
Amendments 1, 2, 3, and 4 Thereto and
Description of Amendments 5, 6, and 7
to the Customer Code 17
As noted above, in Amendment 5 to
the Customer Code, NASD responded to
comments on the Customer Code
Notice,18 proposed additional rule
changes, most of which were in
response to comments, and requested
accelerated approval of the Customer
Code.19 After NASD filed Amendment 5
with the Commission, the Commission
received 125 additional comments.
Many of the comments centered on: (1)
NASD’s request for accelerated
approval; 20 (2) provisions of Proposed
Rules 12506 (Document Production
Lists) and 12514 (Exchange of
Documents and Witness Lists Before
Hearing), as published in the Customer
Code Notice, that concern the
production during discovery of
documents within a party’s ‘‘control’’; 21
and (3) Proposed Rule 12504 (Motions
to Decide Claims Before a Hearing on
the Merits), as amended by Amendment
5.22 In response to these comments,
NASD filed Amendment 6 to the
Customer Code with the Commission on
July 21, 2006, in which it withdrew
Proposed Rule 12504 (Motions to
Decide Claims Before a Hearing on the
Merits) and all references thereto from
the Customer Code.23
NASD filed Amendment 7 to the
Customer Code with the Commission on
mstockstill on PROD1PC62 with NOTICES2
17 Section
III discusses Amendments 5, 6, and 7
to the Customer Code. Section IV, below, discusses
Amendments 5, 6, and 7 to the Industry Code.
18 See supra note 3.
19 The request for accelerated approval applies to
all amendments filed after the Customer Code
Notice, which are Amendments 5, 6, and 7.
20 See, e.g., Aidikoff, Appel, Arbuckle, Austin,
Baldinger, Baccine, Batterman, Bernstein, Biggins,
Bleecher, Brannan, Buchwalter, T. Burke, Canning
#2, Chalmers, Claxton, Cohn, P. Davis, Doner,
Elliott, Evans #2, Feinberg #2, Gillis, Goldstein,
Graham, Greco #2, Greenman, Hewko, Hunter,
Kaplan, Keeney, Korsak, Lea #2, Levine, Lopez #2,
Lynch, MacIntyre, Magary #2, Malecki, Marks,
McCauley, Mee, Meissner #2, Meyer, S. Meyer,
Miller #2, Murakami, Ostwald, Page #2, Parker,
Pass, Peiffer, Perkins, PIABA #3, Port, Pounds #2,
Quarles, Rabin, Reasonver, Robbins, Sadler,
Salamon, Savage, Seiler, Sherman, Shewan #2,
Shockman, Sigler, Silver, Smiley, Smith, Sonn #2,
Stewart, Stoneman, Van Kampen, W. Young.
21 See, e.g., Eccleston #2, Fedor, Kaplan, Lipner
#2, Page #2, Perkins, PIABA #4, Shockman, Smiley.
22 See e.g., Aidikoff, Brannan, Boliver #2, Carlson,
Fedor, Kaufman, Lantagne, Lipner, PACE #2, Page
#2, PIABA #3, PIABA #4, Robbins, Rothstein,
Shockman, Smiley, Sonn #2, Tepper #2.
23 Proposed Rule 12504 has been re-filed as a
separate proposed rule change and published for
public comment. See Securities Exchange Act Rel.
No. 54360 (Aug. 24, 2006), 71 FR 51879 (Aug. 31,
2006) (SR–NASD–2006–088).
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15:13 Jan 30, 2007
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August 15, 2006. In this amendment,
NASD further responded to comments
concerning Proposed Rules 12506
(Document Production Lists) and 12514
(Exchange of Documents and Witness
Lists Before Hearing) by amending
Proposed Rule 12508 (Objecting to
Discovery; Waiver of Objection). In
addition, NASD amended other
proposed rules, provided additional
clarification concerning certain NASD
practices and rules, and responded to
one comment submitted in response to
Amendment 5 to the Customer Code.
A summary of comments received in
connection with the Customer Code
Notice and NASD’s responses, as well as
a description of the amendments to
proposed rule text made in
Amendments 5, 6, and 7 are included
below. References to Amendments 5, 6,
or 7 in this Section 0 refer to
Amendments 5, 6, or 7 to the Customer
Code only, unless otherwise specified.
For the text of Amendments 5, 6, and 7,
please see the NASD Web site at
https://www.nasd.com/web/
idcplg?IdcService=SS_GET_
PAGE&ssDocName=NASDW_
009306&=802.
A. General Comments
In the Customer Code Notice, the
Commission solicited comment on the
differences between provisions in the
Customer Code and their counterparts
in the Uniform Code of Arbitration
(‘‘Uniform Code’’) developed by the
Securities Industry Conference on
Arbitration (‘‘SICA’’).24 One commenter
favored the Uniform Code provisions
over those of the Customer Code, stating
that because NASD’s arbitration
program operates from a position of
dominance, it has abandoned the
premise of uniformity under which
SICA operates.25
In Amendment 5, NASD responded
that it participates actively in SICA and
values the input of SICA participants. In
some instances, however, the nature and
volume of NASD’s caseload require
NASD to adopt rules either in advance
of other SROs or that differ from other
SROs’. NASD also stated that to gather
a wide range of ideas and information,
it regularly discusses rule proposals
with the same constituencies
24 SICA is a cooperative organization that is
composed of public members, as well as
representatives of the SROs and the Securities
Industry Association. SICA works toward
improving the dispute resolution process by
considering current issues, case law, and policy in
connection with arbitration, and amending the
Uniform Code in light of those considerations when
appropriate. SROs have often revised their own
arbitration rules in accordance with changes in the
Uniform Code.
25 Ryder.
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4577
represented at SICA: Representatives of
the investor and industry communities,
as well as arbitrators and mediators.
B. Proposed Rule 12100—Definitions
1. Definitions Added in Amendment 5
As noted above, the Customer Code
includes a comprehensive definitions
section. Two commenters suggested
defining the term ‘‘customer’’ to help
clarify jurisdictional and standing issues
related to arbitration.26 One commenter
also suggested defining the term
‘‘pleadings’’ to assist pro se claimants to
understand which documents are
required for their arbitration claims.27
Another commenter suggested defining
the term ‘‘award’’ to minimize the
confusion concerning what type of
ruling by the panel constitutes an
award.28 NASD proposed to define
these terms in the Customer Code in
Amendment 5.29 As amended, Proposed
Rule 12100 would define an ‘‘award’’ in
paragraph (b) as ‘‘a document stating the
disposition of a case.’’ Paragraph (i)
would define a ‘‘customer’’ as not
including a broker or dealer. NASD
noted that the definition of ‘‘customer’’
would be the same as that found in the
general definitions for NASD rules, Rule
0129(g). Paragraph (s) of the rule would
define a ‘‘pleading’’ as ‘‘a statement
describing a party’s causes of action or
defenses. Documents that are
considered pleadings are: a statement of
claim, an answer, a counterclaim, a
cross claim, a third party claim, and any
replies.’’
2. Proposed Rule 12100(a)—Definition
of Associated Person; Proposed Rule
12100(r)—Definition of Person
Associated With a Member
Proposed Rules 12100(a) and 12100(r)
provide that, for purposes of the
Customer Code, an associated person
includes a person formerly associated
with a member. One commenter
suggested that, consistent with NASD
By-Laws,30 the concept of a formerly
associated person should be limited to
persons who have been associated
within two years.31 This commenter
asserted that when read in conjunction
with Proposed Rule 12200 (concerning
mandatory arbitration), these definitions
would subject formerly associated
persons to NASD Dispute Resolution’s
jurisdiction in perpetuity. In the
26 PACE
and Ryder.
27 PACE.
28 Ryder.
29 As a result of these new definitions, the
remaining definitions would be re-designated in
alphabetical order.
30 See NASD By-Laws, Art. V, Sec. 4.
31 SIA.
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commenter’s view, no NASD by-laws or
NASD Dispute Resolution rules permit
lifelong jurisdiction.
In Amendment 5, NASD responded
that the two-year retention of
jurisdiction in Article V, Section 4 of
NASD’s By-Laws is for NASD regulatory
purposes and does not apply to
arbitrations. In the arbitration context,
NASD maintains jurisdiction over a
formerly associated person for events
that occurred while the person was
associated with a member firm (or
related to the person’s termination of
employment with a member firm, in the
case of industry disputes). NASD noted
that such arbitrations would be subject
to any applicable statutes of limitation,
as well as the six-year eligibility rule
under Proposed Rule 12206. NASD thus
is not proposing to amend Proposed
Rules 12100(a) and 12100(r).
3. Proposed Rule 12100(u)—Definition
of Public Arbitrator; Proposed Rule
12100(p)—Definition of Non-Public
Arbitrator
mstockstill on PROD1PC62 with NOTICES2
NASD proposed to define ‘‘public
arbitrator’’ and ‘‘non-public arbitrator’’
in the Customer Code the same way as
in Rules 10308(a)(5) and (a)(4),
respectively, of the current Code.
Twenty-three commenters expressed
concern with the definitions of public
arbitrator and non-public arbitrator.32
As a preliminary matter, they urged
NASD to change the term ‘‘non-public
arbitrator’’ to ‘‘industry arbitrator.’’ In
their view, the current terminology is
not consistent with the goal of rewriting
the Customer Code in plain English.
They suggested that the term ‘‘industry
arbitrator’’ would assist pro se parties or
inexperienced attorneys with no
background in arbitration.
In Amendment 5, NASD noted that it
has used the term ‘‘non-public
arbitrator’’ since the Commission
approved the Neutral List Selection
System (‘‘NLSS’’) in 1998.33 NASD
expressed the belief that users of its
forum understand the term, and thus
did not agree that the term should be
changed.
Commenters also suggested several
changes to the definition of ‘‘public
arbitrator’’ and objected to the inclusion
of a non-public arbitrator on threeperson panels.34 In Amendment 5,
32 Boliver, Canning, Caruso, Estell, Evans,
Ilgenfritz, Josel, Komninos, Lapidus, Lea, Lipner,
Lopez, Magary, Miller, PIABA, Pounds, Rosenfield,
Sadler, Schultz #2, Shewan, Stoltmann, Sutherland,
and Willner.
33 See Securities Exchange Act Rel. No. 40555, 63
FR 56670 (Oct. 22, 1998) (SR–NASD–1998–48).
34 Boliver, Canning, Caruso, Estell, Evans,
Ilgenfritz, Josel, Komninos, Lapidus, Lea, Lipner,
Lopez, Magary, Miller, PIABA, Pounds, Rosenfield,
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NASD responded that because it did not
propose substantive amendments to
these provisions in the Customer Code,
those suggestions are outside the scope
of the rule filing. The Commission notes
that changes to the definition of ‘‘public
arbitrator’’ are addressed in a separate
rule filing.35
C. Proposed Rule 12102—National
Arbitration and Mediation Committee
Proposed Rule 12102 includes the
size and composition requirements of
the National Arbitration and Mediation
Committee (‘‘NAMC’’). One commenter
noted that these requirements are not in
the current Code.36 NASD responded in
Amendment 5 that Proposed Rule 12102
would codify the requirements of the
Plan of Allocation and Delegation of
Functions by NASD to Subsidiaries.37
D. Proposed Rule 12103—Director of
Dispute Resolution
Proposed Rule 12103 includes a
delineation of the duties and
responsibilities of the Director of
Dispute Resolution with respect to the
NAMC. One commenter noted that the
proposed rule would change the
Director’s relationship with the
NAMC.38 Specifically, the current Code
provides that the Director ‘‘shall be
directly responsible to the NAMC and
shall report to it at periodic intervals
established by the Committee and at
such other times as called upon by the
Committee to do so.’’ The Customer
Code provides that the Director ‘‘shall
consult with the NAMC upon the
NAMC’s request.’’
In Amendment 5, NASD noted that
the proposed rule reflects current
practice. Pursuant to Article V, Section
5.1 of the NASD Dispute Resolution ByLaws, the Director reports to the
President of NASD Dispute Resolution
and, ultimately as an officer, to the
NASD Dispute Resolution Board. The
Sadler, Schultz #2, Shewan, Stoltmann, Sutherland,
and Willner.
35 The Commission recently approved the rule
changes proposed in the rule filing. See Order
Approving Proposed Rule Change and Amendment
No. 1 Thereto Relating to Amendments to the
Classification of Arbitrators Pursuant to Rule 10308
of the NASD Code of Arbitration Procedure,
Securities Exchange Act Rel. No. 54607 (Oct. 16,
2006), 71 FR 62026 (Oct. 20, 2006) (SR–NASD–
2005–094); Notice of Filing of Proposed Rule
Change and Amendment No. 1 Thereto Relating to
Amendments to the Classification of Arbitrators
Pursuant to Rule 10308 of the NASD Code of
Arbitration, Securities Exchange Act Rel. No. 52332
(Aug. 24, 2005), 70 FR 51365 (Aug. 30, 2005) (SR–
NASD–2005–094).
36 Ryder.
37 See NASD Manual, Plan of Allocation and
Delegation of Functions by NASD to Subsidiaries,
Part V(c)(1)(b); Securities Exchange Act Rel. No.
37107 (Apr. 11, 1996) (SR–NASD–96–16).
38 Ryder.
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Director meets with the NAMC, usually
every quarter, and updates the
Committee on the state of the arbitration
forum. At this time, the Director
receives feedback and suggestions on
arbitration rules and procedures from
NAMC.
Another commenter expressed
concern regarding provisions in
Proposed Rule 12103 that would give
the Director the authority to delegate
certain functions.39 In this commenter’s
experience, arbitrators seek out the
advice of NASD staff on certain issues,
such as subpoenas, discovery matters,
and motions. This commenter believes
NASD staff should not provide opinions
on such issues, but rather they should
be addressed to the panel and, if
necessary, argued by the parties.
NASD responded in Amendment 5
that its current policy is for staff to
advise arbitrators on procedural matters,
but not to provide opinions on
substantive issues. If arbitrators ask staff
about substantive matters, NASD staff
suggest that the arbitrators ask the
parties to brief the issue so that the
arbitrators can make a decision. NASD
stated that it would emphasize this
policy when it trains its staff on the
Customer Code.
E. Proposed Rule 12104—Effect of
Arbitration on NASD Regulatory
Activities
Proposed Rule 12104 provides that
submitting a dispute to arbitration does
not prevent NASD from taking
additional regulatory action, if
warranted. The rule would allow any
arbitrator to make disciplinary referrals
at the conclusion of an arbitration.
One commenter suggested that the
proposed rule also should authorize
regulatory sanctions for breaches of the
procedural requirements of the
arbitration rules.40 In Amendment 5,
NASD responded that because Proposed
Rule 12104 is substantially the same as
Rule 10105 of the current Code, the
comment is outside the scope of the rule
filing.
F. Proposed Rule 12105—Agreement of
the Parties
As published in the Customer Code
Notice, Proposed Rule 12105(a) would
allow parties to modify a provision of
the Code or a decision of the Director or
the panel by written agreement.
Proposed Rule 12105(b) provides that if
the Director or the panel determines that
a named party is inactive in the
arbitration or has failed to respond after
adequate notice has been given, the
39 Magary.
40 Ryder.
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Director or the panel may determine
that the written agreement of that party
is not required while the party is
inactive or not responsive. In the
Customer Code Notice, the Commission
requested comment on whether the term
‘‘inactive’’ is defined sufficiently.
While one commenter thought the
concept of an ‘‘inactive’’ party is
sufficiently clear,41 others suggested
specifying that an ‘‘inactive’’ party is a
party in default for failure to file a
response to a claim, counter-claim, or
cross claim.42
In Amendment 5, NASD stated that
based on current practices in its forum,
the term ‘‘inactive’’ could apply to: (1)
A party who answers and then fails to
respond to administrative matters or
correspondence; (2) a claimant who
cannot be found, after the claimant’s
attorney withdraws; or (3) a party who
does not answer. In Amendment 7,
NASD proposed to include a nonexhaustive list inactive parties.
Proposed Rule 12105 is amended in
Amendment 7 as follows (new language
in italics):
12105. Agreement of the Parties
(a) No change.
(b) If the Director or the panel
determines that a named party is
inactive in the arbitration, or has failed
to respond after adequate notice has
been given, the Director or the panel
may determine that the written
agreement of that party is not required
while the party is inactive or not
responsive. For purposes of this rule, an
inactive party could be, but is not
limited to: (1) A party that does not
answer; (2) a party that answers and
then fails to respond to correspondence
sent by the Director; (3) a party that
answers and then fails to respond to
correspondence sent by the panel in
cases involving direct communication
under Rule 12211; or (4) a party that
does not attend pre-hearing
conferences.
mstockstill on PROD1PC62 with NOTICES2
G. Proposed Rule 12200—Arbitration
Under an Arbitration Agreement or the
Rules of NASD
1. Insurance Business Exception
Proposed Rule 12200 provides that
parties must arbitrate a dispute under
the Customer Code if (1) A written
agreement requires it or the customer
requests it; (2) the dispute is between a
customer and a member or associated
person of a member; and (3) the dispute
41 PACE.
42 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
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Jkt 211001
arises in connection with the business
activities of a member or associated
person, unless the claims involve the
insurance business activities of a
member that is also an insurance
company. Eighteen commenters argued
that the rule could be read to exclude
variable annuity claims from arbitration
because some state statutes treat these
products solely as insurance products,
not securities.43 In their view, the
choice of whether to arbitrate variable
annuity claims against NASD members
should belong to the investor.
In Amendment 5, NASD noted that
variable annuities are securities and are
not excluded from arbitration under the
exception for disputes involving the
insurance business of a member that is
also an insurance company in current
Rule 10101 (concerning matters eligible
for submission). According to NASD, no
substantive change is intended in
Proposed Rule 12200.
2. Requests by the Customer to Arbitrate
Under Proposed Rule 12200, parties
must arbitrate if ‘‘requested by the
customer,’’ and if the other
requirements of the rule are satisfied.
One commenter suggested inserting the
words ‘‘of the member’’ after the word
‘‘customer’’ in the proposed rule text.44
This commenter asserted that this
change would eliminate attempts by
customers to demand arbitration of
disputes against firms with which the
customer does not have an account or
other relationship. Another commenter
opposed this suggestion because it
could preclude ‘‘selling away’’ claims
(allegations that an associated person
engaged in securities activities outside
his or her firm).45 This commenter
stated that substantial judicial precedent
supports the right of a customer to file
a selling away claim against the
brokerage firm that employed such an
associated person, even if the customer
has no account with that firm.
In Amendment 5, NASD responded
that adding the words ‘‘of the member’’
after the word ‘‘customer’’ would
inappropriately narrow the scope of
claims that are required to be arbitrated
under the Customer Code. Further,
NASD noted that because Proposed Rule
12200 is substantially the same as Rule
10301 of the current Code, the comment
is outside the scope of the rule filing.
43 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
44 SIA.
45 Eccleston.
PO 00000
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4579
3. ‘‘Business Activities’’
Rule 10301(a) of the current Code
provides that a dispute, claim, or
controversy arising in connection with
the ‘‘business of’’ a member or the
‘‘activities of’’ an associated person is
eligible for arbitration. In comparison,
Proposed Rule 12200 would provide
that disputes arising from the ‘‘business
activities of the member or the
associated person’’ must be arbitrated if
the other conditions of the rule are
satisfied. One commenter suggested that
this change could alter the scope of
disputes that members must arbitrate
with customers, as well as the scope of
the exception for disputes involving
‘‘insurance business activities’’ of a
member.46
In Amendment 5, NASD noted that
Proposed Rule 12200 is substantively
the same as Rule 10301 of the current
Code and is not intended to change the
scope of arbitrable disputes. NASD also
proposed deleting the insurance
company exception from Proposed Rule
12200, noting that it is included in
Proposed Rule 12201.
NASD reconsidered this decision in
Amendment 7, and again proposed to
include the insurance business
exception in Proposed Rule 12200. Rule
10101 of the current Code provides that
insurance disputes are not eligible for
arbitration,47 and Rules 10201 and
10301 of the current Code delineate the
eligible disputes that parties are
required to arbitrate. According to
NASD, the proposed rules in the
Customer Code were rearranged to place
the mandatory arbitration provision
before the elective arbitration provision
in the Customer Code. Because of this
organization, NASD believes that clarity
requires the insurance exception to be
included in both provisions.
NASD also proposed to clarify in
Amendment 7 that the term ‘‘business
activities of a member’’ in Proposed
Rule 12200 would include ‘‘selling
away’’ claims. Under the current Code,
NASD accepts cases brought by
customers against associated persons in
selling away cases, and cases by
customers against the associated
person’s member firm if there is any
allegation that the member was or
46 Ryder.
47 Rule 10101 provides, ‘‘This Code of Arbitration
Procedure is prescribed and adopted pursuant to
Article VII, Section 1(a)(iv) of the By-Laws of the
Association for the arbitration of any dispute, claim,
or controversy arising out of or in connection with
the business of any member of the Association, or
arising out of the employment or termination of
employment of associated person(s) with any
member, with the exception of disputes involving
the insurance business of any member which is also
an insurance company.’’
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should have been involved in the
events, such as an alleged failure to
supervise the associated person. As
stated in Amendment 5, Proposed Rule
12200 is not intended to change the
scope of arbitrable disputes. NASD
reiterated in Amendment 7 that it would
continue to accept these types of cases
under the Customer Code.
H. Proposed Rule 12201—Elective
Arbitration
1. Business Activities
The elective arbitration provision of
Proposed Rule 12201, like the
mandatory arbitration provision of
Proposed Rule 12200, describes the
scope of disputes that parties may
choose to arbitrate, if the other
conditions of the rule are satisfied, as
relating to the ‘‘business activities of a
member or an associated person, except
disputes involving the insurance
business activities of a member that is
also an insurance company.’’ One
commenter suggested that this phrasing,
and in particular the term ‘‘business
activities,’’ could alter the scope of
disputes that parties could elect to
arbitrate.48 This commenter viewed the
reference to ‘‘business activities’’ of an
associated person as a substantive
change to the types of cases that parties
may agree to arbitrate, stating that the
phrase implies a ‘‘scope of
employment’’ construction. This
commenter also noted that including the
‘‘insurance company’’ exception in the
elective arbitration rule implies that
NASD cannot entertain the arbitration of
such disputes, even if all the parties
agree.
In Amendment 5, NASD disagreed
with the commenter, stating that
Proposed Rule 12201 is not intended to
alter the scope of claims that currently
are eligible for voluntary arbitration
under Rule 10101 of the current Code.
Thus, NASD did not propose to amend
Proposed Rule 12201. (See also Section
0, regarding selling away claims.)
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2. Disclosures Regarding Insurance
Three commenters suggested that
respondents should be required to
disclose ‘‘the presence and amount of
insurance, if applicable.’’ 49 These
commenters stated that small brokerage
firms that have insurance are able to
coerce small settlements by falsely
claiming an inability to pay. Two
commenters also stated, ‘‘[c]laimants,
who are selecting arbitrators (some of
whom have insurance affilations) need
to know whether an insurance company
lawyer is defending.’’ 50 In Amendment
5, NASD stated that because Proposed
Rule 12201 is substantively the same as
Rule 10101 of the current Code, these
comments are outside the scope of the
rule filing.
I. Proposed Rule 12203—Denial of
NASD Forum
Rule 10301(b) of the current Code
provides that the Director of Arbitration,
upon approval of the NAMC or its
Executive Committee, may decline to
permit the use of the NASD arbitration
forum if the ‘‘dispute, claim, or
controversy is not a proper subject
matter for arbitration.’’ Proposed Rule
12203(a) would provide that the
Director ‘‘may decline to permit the use
of the NASD arbitration forum if the
Director determines that, given the
purposes of NASD and the intent of the
Code, the subject matter of the dispute
is inappropriate, or that accepting the
matter would pose a risk to the health
or safety of arbitrators, staff, or parties
or their representatives.’’ To ensure that
the authority to deny the forum could
not be delegated by the Director, the
rule would provide that only the
Director or the President of NASD
Dispute Resolution may exercise the
Director’s authority under the rule.
One commenter suggested that the
proposed rule should clarify that if the
Director or President denies the use of
the forum, and if there is no alternative
forum specified in the arbitration
agreement, a customer can pursue his or
her remedies in court.51 In Amendment
5, NASD responded that it does not
believe it is appropriate for NASD to
offer an opinion as to any other
remedies that a party might be able to
pursue. Accordingly, NASD amended
the title of the proposed rule to read
‘‘Denial of NASD Forum’’ to avoid the
suggestion that it is under an obligation
to refer a party to another forum.
Another commenter expressed
concern that the proposed rule would
no longer require the Director to obtain
the approval of the NAMC or the
Executive Committee to deny access to
the arbitration forum.52 In Amendment
5, NASD stated that the proposed rule
is intended to address circumstances
that may require immediate resolution,
such as security concerns and other
unusual but serious situations, and in
which the Director needs flexibility.
Noting that the proposed rule provides
that this authority may only be
exercised by the Director or the
President of NASD Dispute Resolution,
50 Canning,
48 Ryder.
49 Canning,
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52 Ryder.
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J. Proposed Rule 12204—Class Actions
Rule 10301 of the current Code
provides that a claim is not eligible for
arbitration at NASD if it is (1) submitted
as a class action, or (2) filed by a
member or members of a putative or
certified class action, if the claim is
encompassed by a putative or certified
class action filed in federal or state
court, or is ordered by a court for classwide arbitration at an arbitral forum not
sponsored by an SRO. Such claims,
however, may become eligible for
arbitration at NASD if a claimant
demonstrates that he or she has elected
not to participate in the putative or
certified class action or, if applicable,
has complied with any conditions for
withdrawing from the class prescribed
by the court. Rule 10301 of the current
Code also provides that a panel of
arbitrators may hear disputes
concerning whether a particular claim is
encompassed by a putative or certified
class action. Alternatively, either party
may elect to petition the court with
jurisdiction over the putative or
certified class action to resolve such
disputes. As published in the Customer
Code Notice, Proposed Rule 12204 is
intended to be substantively the same as
Rule 10301.
Eighteen commenters raised two
interpretive issues with respect to the
class action rule under the current
Code.53 First, they indicated that
respondents may argue that any claim
involving a security that is also the
subject of a pending class action lawsuit
is ineligible for arbitration. In their
experience, respondents have offered
this argument even though claims in the
arbitration case are factually and legally
distinguishable from those in the class
action. They also stated that
respondents that are not defendants in
the class action may make motions to
dismiss, citing this argument.
Second, the commenters argued that,
although the current Code allows a
party to opt out of the class action, it
does not explain how a party can
demonstrate to NASD that he or she is
not participating in the class action,
either before or after a class has been
certified.
In Amendment 5, NASD proposed to
clarify in Proposed Rule 12204(b) that
only claims based on the same facts and
law and that involve the same
53 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
Lipner.
51 PACE.
Lipner, and Sutherland.
NASD did not propose an amendment
to Proposed Rule 12203 in connection
with this comment.
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defendants as in a class action are not
arbitrable. NASD also proposed to
clarify in Proposed Rule 12204(b) the
procedure a party would use to
demonstrate to NASD that he or she is
opting or has opted out of a class action.
In particular, NASD proposed to amend
Proposed Rule 12204 as follows (new
language in italics; deleted language in
[brackets]):
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12204. Class Action Claims
(a) No change.
(b) [No claim that is included] Any
claim that is based upon the same facts
and law, and involves the same
defendants as in a court-certified class
action or a putative class action, or that
is ordered by a court for class-wide
arbitration at a forum not sponsored by
a self-regulatory organization, [will]
shall not be arbitrated under the Code,
unless the party bringing the claim
[shows] files with NASD one of the
following:
(1) A copy of a notice filed with the
court in which the class action is
pending that [it is not participating] the
party will not participate in the class
action[,] or in any recovery that may
result from the class action, or has
withdrawn from the class according to
any conditions set by the court[, if any];
or
(2) a notice that the party will not
participate in the class action or in any
recovery that may result from the class
action.
(c) No change.
(d) No change.
*
*
*
*
*
K. Proposed Rule 12206—Time Limits
Proposed Rule 12206 provides, in
pertinent part, that claims are not
eligible for arbitration under the
Customer Code when six years have
elapsed from the occurrence or event
giving rise to the claim, and that the
panel will resolve any questions
regarding the eligibility of a claim. One
commenter suggested eliminating the
proposed rule.54 In this commenter’s
view, the Customer Code should
authorize the arbitration panel to apply
relevant statutes of limitation instead. In
Amendment 5, NASD responded that
because Proposed Rule 12206 is
substantively the same as Rule 10304 of
the current Code, this comment is
outside the scope of the rule filing.
One commenter suggested that NASD
amend the proposed rule to state that it
is not a statute of repose.55 In
Amendment 5, NASD responded that it
believed the suggestion could make the
proposed rule confusing and therefore
declined to amend the rule on this
issue.
L. Proposed Rule 12207—Extension of
Deadlines
In relevant part, Proposed Rule
12207(c) provides that the Director may
extend or modify any deadline set by
the Code for good cause, or by the panel
in extraordinary circumstances. Two
commenters suggested that the standard
for extending deadlines for answering
the statement of claim should remain
the same as under Rule 10314 of the
current Code, which provides that
extensions of the time to answer are
disfavored and will not be granted by
the Director except in extraordinary
circumstances.56 In their view,
Proposed Rule 12207, when read
together with Proposed Rule 12303,
would be less stringent than the current
standard.
In Amendment 5, NASD responded
that it believes that having a single,
uniform standard for extensions of
deadlines by the Director simplifies the
Customer Code and is in the public
interest. Such extensions would not be
automatic upon request but would
require respondents to demonstrate that
they have good cause for seeking an
extension of time to answer the
statement of claim.
One commenter noted that the
proposed rule would give the Director
authority to override a panel deadline.57
Even though this rule would expressly
limit this authority to extraordinary
circumstances, the commenter
questioned the Director’s need for this
authority and for overriding a casespecific ruling made by a panel.
NASD responded that the phrase
‘‘extraordinary circumstances’’ would
encompass such unexpected and
uncontrollable events as a weatherrelated or security emergency. NASD
noted that there have been instances,
such as hurricanes and terrorist attacks,
when NASD Dispute Resolution offices
had to be evacuated, the offices of
parties and counsel were damaged, and
hearings could not be held safely. NASD
believes that in such situations, the
Director needs the authority to postpone
deadlines until order is restored. For the
above reasons, NASD is not proposing
to amend Proposed Rule 12207 at this
time.
M. Proposed Rule 12212—Sanctions
Rule 10305(b) of the current Code
(Dismissal of Proceedings) provides that
the ‘‘arbitrators may dismiss a claim,
54 PACE.
56 Canning
55 Magary.
57 Ryder.
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and Feinberg.
Frm 00009
defense, or proceeding with prejudice as
a sanction for willful and intentional
material failure to comply with an order
of the arbitrator(s) if lesser sanctions
have proven ineffective.’’ In addition,
the NASD Discovery Guide (‘‘Discovery
Guide’’) states that ‘‘[t]he panel has
wide discretion to address
noncompliance with discovery orders.’’
Proposed Rule 12212 would incorporate
and codify these current sanctions
provisions and extend them beyond the
discovery context to apply to noncompliance with any provision of the
Code, or order of the panel or a single
arbitrator authorized to act on behalf of
the panel. NASD stated that this rule
change would encourage parties to
comply with both the Customer Code
and orders of the panel, and would also
clarify the authority of arbitrators to
ensure the fair and efficient
administration of arbitration
proceedings when parties do not
comply.
1. Procedural Guidance
Two commenters stated that Proposed
Rule 12212 grants broad authority to the
panel to impose sanctions without
providing guidance on how and when
sanctions should be applied.58 One of
these commenters suggested that the
lack of procedural and substantive
standards creates the risk that sanctions
will become a routine part of arbitration
practice.59 This commenter urged NASD
to, among other things, require notice
and an opportunity to be heard and
eliminate the panel’s authority to
sanction a party for failing to comply
with any provision of the Customer
Code.
In Amendment 5, NASD explained
that the panel has the authority to
control all aspects of an arbitration, and,
therefore, must have the ability to
enforce the rules of the forum as well as
its orders. Therefore, the proposed rule
specifically provides that the panel has
the authority to impose sanctions for
violations of any provision of the
Customer Code. NASD believes that
underscoring the panel’s authority will
deter parties from violating the
Customer Code and from employing
abusive tactics, which require
considerable time and effort to address.
In turn, NASD believes reducing the
incidence of violations and abusive
tactics will expedite arbitrations. NASD
also stated that it intends to provide
guidance in arbitrator training materials
on the Customer Code on how and
when this proposed rule should be
applied.
58 Ragsdale
and SIA.
59 SIA.
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2. Sanctions Between the Time a Claim
Is Filed and the Time a Panel Is Selected
One commenter expressed support for
Proposed Rule 12212 but noted that no
panel is available to enforce compliance
with the provisions of the Customer
Code between the time a claim is filed
and the time a panel is selected.60 This
commenter suggested amending the
proposed rule to provide explicit
authority to a single arbitrator appointed
during this time, or the panel, once
appointed, to sanction parties for
abusive or violative conduct that may
occur during this time.
In Amendment 5, NASD stated that
Proposed Rule 12212 would give the
panel discretion to impose sanctions for
any violations of the Customer Code,
regardless of when they occurred. For
this reason, NASD is not proposing to
amend the proposed rule at this time.
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3. Disciplinary Referrals
One commenter suggested that
Proposed Rule 12212 should emphasize
that a panel can make a disciplinary
referral for a violation of NASD rules
that either occurred during an
arbitration or is related to conduct
addressed as a claim in arbitration.61 In
Amendment 5, NASD explained that it
intends to address the use of
disciplinary referrals in NASD arbitrator
training materials on the Customer
Code.
4. Other Comments
One commenter noted that a party
cannot appeal an abusive or excessive
ruling, and that arbitrators are not
required to explain their decision to
impose sanctions.62 This commenter
suggested amending Proposed Rule
12212 to require forum fees to be
assessed against respondents, except
when a claim is brought in bad faith.
This commenter also suggested
requiring the panel to explain its
findings if it assesses fees against a
party.
In Amendment 5, NASD responded
that a panel’s rulings cannot be
appealed under the Customer Code, and
NASD is not proposing to create an
appellate process. NASD stated that
parties may ask the arbitrators to
explain their imposition of sanctions in
the award. It also noted that, as under
the Customer Code, parties may seek to
vacate or modify an award under the
Customer Code on grounds provided by
applicable federal or state arbitration
laws. Although sanctions are rarely
imposed, NASD intends to recommend
60 PACE.
in arbitrator training that arbitrators
provide a written explanation for any
sanctions in the award. Thus, NASD is
not proposing to amend Proposed Rule
12212 at this time.
N. Proposed Rule 12213—Hearing
Locations
Proposed Rule 12213 provides that
the Director generally will select the
hearing location closest to the
customer’s residence at the time of the
events giving rise to the dispute. The
proposed rule also would clarify that
before arbitrator lists are sent to the
parties under Rule 12403, the parties
may agree in writing to a different
hearing location other than the one
selected by the Director, and that the
Director may change the hearing
location upon motion of a party.
One commenter supported the
proposed rule but expressed concerned
that a pro se customer might be
discouraged from submitting an
arbitration claim because the customer
could not afford to travel to a distant
hearing location.63 This commenter
suggested that NASD amend the
proposed rule to clarify that a customer
may request a more convenient hearing
location upon filing a claim.
In Amendment 5, NASD noted that
Proposed Rule 12213 is substantively
the same as Rule 10315 of the current
Code and stated that the commenter’s
suggested change may provide
customers with the false impression that
their request will be the only factor used
to determine where the hearing is held.
Currently, parties may request a hearing
location, and this request is considered
along with other factors in determining
the hearing location for an arbitration.
This practice would not change under
the Customer Code.
NASD also noted that the panel, once
appointed, would have the authority to
change the hearing location. Although
this authority is already included in
Proposed Rule 12503(c)(2), NASD stated
that it would be logical to include this
authority in Proposed Rule 12213, as
well. Therefore, NASD proposed to
amend Proposed Rule 12213 as follows
(new language in italics):
12213. Hearing Locations
(a) U.S. Hearing Location
(1) No change.
(2) No change.
(3) No change.
(4) After the panel is appointed, the
panel may decide a motion relating to
changing the hearing location.
(b) Foreign Hearing Location
61 Magary.
62 Ragsdale.
VerDate Aug<31>2005
63 PACE.
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*
No change.
*
*
*
*
O. Proposed Rule 12300—Filing and
Serving Documents; Proposed Rule
12302—Filing an Initial Statement of
Claim
Under the current Code, initial
statements of claim are filed with the
Director and served on the other parties
by the Director. This procedure would
be the same under Proposed Rules
12300 and 12302. Two commenters
suggested that the proposed rules
should allow a claimant to directly
serve the respondent with the statement
of claim and the uniform submission
agreement.64 In their view, this would
be especially helpful to a claimant when
time is of the essence.
In Amendment 5, NASD noted that
Proposed Rules 12300 and 12302 do not
change the current process for serving
claims. It also explained that it currently
tries to serve claims as quickly as
possible, and if its staff is notified that
a party is elderly or infirm, NASD will
try to expedite the process even
further.65
One commenter suggested that NASD
amend Proposed Rule 12302 to state
that the statement of claim is not
required to plead legal causes of action
or legal theories.66 In Amendment 5,
NASD responded that because Proposed
Rule 12302 is substantially the same as
paragraphs (1) and (2) of Rule 10314(a)
of the current Code, the comment is
outside the scope of the rule filing.
P. Proposed Rule 12301—Service on
Persons Currently Associated With a
Member
Proposed Rule 12301 provides that
service on an associated person may be
made either on the member or directly
on the associated person. If service is
made on the member, the member
would be required to serve the
associated person, even if the member
would not be representing the
associated person in the arbitration. One
commenter noted that the proposed rule
is not limited to use by the Director or
to initial pleadings.67 The commenter
noted that Proposed Rule 12301 would
allow a claimant to serve all documents
only on the member, which could cause
confusion if the member and associated
person are separately represented. It
also would delay service on the
64 Canning
and Feinberg.
Press Release, NASD, NASD Implements
Expedited Dispute Resolution Proceedings for
Elderly or Seriously Ill Parties (Jun. 18, 2004),
available at https://www.nasd.com/PressRoom/
NewsReleases/2004NewsReleases/NASDW_002820.
66 PACE.
67 SIA.
65 See
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associated person. Thus, the commenter
suggested amending the proposed rule
to apply only to service of initial
pleadings, or only to the Director for
service of statements of claim.
In Amendment 5, NASD responded
that it did not intend to make any
substantive changes from the current
Code, which permits (but does not
require) the Director to serve statements
of claim on currently employed
associated persons through their firms
when the associated person and the firm
are both respondents. NASD stated that
in practice, it rarely uses this form of
service. NASD nonetheless proposed to
clarify the proposed rule to reflect
current procedure and to specify that
only the Director may serve associated
persons by serving the member, and that
this method of service may only be used
for initial statements of claim. Proposed
Rule 12301, as amended in Amendment
5, provides (new language in italics;
deleted language in [brackets]):
12301. Service on Associated Persons
[Currently Associated With a Member]
(a) [If a member and a person
currently associated with the member
are named as respondents to the same
arbitration,] The Director will serve the
initial statement of claim on [service on
the person] an associated person [with
the member] directly at the person’s
residential address or usual place of
abode [may be made on the member or
directly on the associated person]. If
service cannot be completed at the
person’s residential address or usual
place of abode, the Director will serve
the initial statement of claim on the
associated person at the person’s
business address.
(b) If a member and a person
currently associated with the member
are named as respondents to the same
arbitration, and the Director cannot
complete service as provided in
paragraph (a), then the Director may
serve the member with the initial
statement of claim on behalf of the
associated person. If service is made on
the member, the member must serve the
associated person, even if the member
will not be representing the associated
person in the arbitration. If the member
is not representing the associated person
in the arbitration, the member must
notify, and provide the associated
person’s current address to, all parties
and the Director.
*
*
*
*
*
Q. Proposed Rule 12307—Deficient
Claims
Proposed Rule 12307 provides that
the Director will not serve any claim
that is deficient and lists the reasons
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that a claim may be deficient. In the
Customer Code Notice, the Commission
specifically asked for comment on
whether any changes intended to be
nonsubstantive were actually
substantive. In the event commenters
identified substantive changes, the
Commission asked why they are
substantive, how they will affect the
arbitration process or the rights of the
parties, and whether they are an
improvement over the current Code.
Several commenters stated that
Proposed Rule 12307 represents a
substantive change and is biased in
favor of respondents.68 They explained
that if claimants file a deficient claim,
the arbitration would be delayed until
all deficiencies are corrected, and if the
respondent files a deficient answer the
claims also would be delayed. They
suggested amending the rule to provide
that deficient filings by respondents
shall not delay the service of the
arbitrator list selection materials, so as
not to delay the case. Similarly, some
commenters suggested that NASD
should not transmit a deficient answer
and gave as examples respondents’
failure to submit a uniform submission
agreement, or filing of a one-page denial
as an initial answer, and subsequent
submission of an amended answer.69
These commenters also argued that
there should be uniformity in
application of the proposed rule.
Two commenters expressed concern
that the sanctions imposed on
respondents under Proposed Rule 12308
(Loss of Defenses Due to Untimely or
Incomplete Answer) are not the same as
those imposed on claimants for similar
conduct.70 They noted that if a claimant
fails to file a uniform submission
agreement, then NASD would consider
the claim to be deficient under Proposed
Rule 12307, but if the respondent fails
to file a uniform submission agreement,
the arbitration would proceed. These
commenters suggested that NASD
amend Proposed Rule 12308 to require
respondents to submit a uniform
submission agreement in a timely
manner. They also suggested that NASD
not transmit the answer to arbitrators
unless the respondent files a uniform
submission agreement, and that
respondents should be precluded from
engaging in any arbitration-related
activity until they file the uniform
submission agreement.
In Amendment 5, NASD confirmed
that a deficient claim would not be
68 Boliver,
Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
69 Meissner.
70 Canning and Feinberg.
PO 00000
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4583
processed until the deficiencies are
corrected, and that the same is not true
if a respondent’s answer is deficient.
NASD explained that it does not have a
mechanism to delay or prevent service
of answers because while it serves
initial statements of claim, it does not
serve answers. NASD further responded
that the proposed rule codifies current
deficiency practice. NASD noted that,
nonetheless, a respondent could lose the
ability to assert any claims or defenses
at the hearing under Proposed Rule
12308 for an untimely or deficient
answer and also could be subject to
sanctions under Proposed Rule 12212.
Therefore, NASD is not proposing to
amend the proposed rule at this time
based on these comments but stated that
it would consider them when
determining whether future
amendments are warranted.
R. Proposed Rule 12308—Loss of
Defenses Due to Untimely or Incomplete
Answer
One commenter, citing the proposed
definition of ‘‘claim,’’ stated that
Proposed Rule 12308(a) could impose a
severe penalty, including default
proceedings under Proposed Rule
12801, for failure to answer any
allegation regardless of materiality, a
party’s ability to investigate by the time
the answer is due, or the ‘‘boilerplate’’
nature of the allegation.71
In Amendment 5, NASD noted that
Proposed Rule 12308 is substantially the
same as Rule 10314(b)(2) of the current
Code and that the comments made on
this issue are outside the scope of the
rule filing. In Amendment 7 NASD
further explained that Rule
10314(b)(2)(C) of the current Code,
which is the basis for Proposed Rule
12308(a), is meant to address the
timeliness of the answer, rather than its
completeness. It stated that the other
provisions of Rule 10314(b)(2)(C),
addressing completeness, were included
in Proposed Rule 12308(b). NASD also
proposed in Amendment 7 to clarify
that: (1) The listed sanctions apply only
if a party does not file an answer within
the time period specified in the Code;
and (2) default proceedings apply only
if the other conditions of Proposed Rule
12801, such as a member’s expulsion
from NASD, for example, are met. The
proposed rule is amended as follows
(new language in italics; deleted
language in [brackets]):
12308. Loss of Defenses Due to
Untimely or Incomplete Answer
(a) If a party [fails to] does not answer
[any claim] within the time period
71 SIA.
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S. Proposed Rule 12309—Amending
Pleadings; Proposed Rule 12310—
Answering Amended Claims
Rule 10314 of the current Code
establishes the general procedures for
filing initial pleadings and answers.
Rule 10328 of the current Code pertains
to amended pleadings and their
responses. Two commenters reported
that under the current Code,
respondents attempt to prevent
claimants from submitting a response to
amended pleadings by alleging that Rule
10314 only allows the claimant to reply
to a counterclaim, even though Rule
10328 of the current Code permits any
party to submit a response to any
amended pleading, in accordance with
Rule 10314(b).72 They suggested that
NASD amend Proposed Rule 12310,
which pertains to answering amended
claims, to clarify that all parties have a
right to file a response to any amended
pleading, as currently permitted by Rule
10328.
In Amendment 5, NASD responded
that it did not intend to change current
practice in the Customer Code. NASD
explained that Rule 10314 neither
prohibits nor permits the practice of
responding to amended pleadings.73
NASD proposed to revise Proposed Rule
12309 to clarify that all parties have a
right to file a response to any amended
pleading. The proposed rule would
allow 20 days from the receipt of the
amended pleading for the service of the
response, unless the panel determines
otherwise. NASD also proposed to
clarify in Proposed Rule 12309(a)(1) that
the service requirements of Proposed
Rule 12300 (Filing and Serving
Documents) also apply to Proposed Rule
12309. The proposed rule change is
amended as follows (new language in
italics):
Except as provided in paragraph (c),
a party may amend a pleading at any
time before the panel has been
appointed.
(1) To amend a statement of claim that
has been filed but not yet served by the
Director, the claimant must file the
amended claim with the Director, with
additional copies for each arbitrator and
each other party. The Director will then
serve the amended claim in accordance
with Rules 12300 and 12301.
(2) No change.
(b) No change.
(c) No change.
(d) Responding to an Amended
Pleading.
Any party may file a response to an
amended pleading, provided the
response is filed and served within 20
days of receipt of the amended
pleading, unless the panel determines
otherwise.
*
*
*
*
*
T. Proposed Rule 12310—Answering
Amended Claims
Proposed Rule 12310 establishes the
procedural requirements for answering
amended claims. One commenter noted
that the proposed rule would give a
respondent 20 days to answer an
amended statement of claim and
suggested that NASD amend the
proposed rule so that the 20-day period
would be calculated from the
respondent’s receipt of the amended
statement of claim.74
In Amendment 5, NASD responded
that, as part of the initiative to
standardize time limits in the Customer
Code, the time to answer an amended
claim was extended from 10 business
days to 20 calendar days. Thus, a
respondent would have more time to
respond to an amended claim under the
Customer Code than under the current
Code. Therefore, NASD is not proposing
to amend the proposed rule at this time.
specified in the Code, the panel may,
upon motion, bar that party from
presenting any defenses or facts at the
hearing, unless the time to answer was
extended in accordance with the Code.
The party may also be subject to default
proceedings under Rule 12801, if the
conditions of Rule 12801(a) apply.
(b) No change.
*
*
*
*
*
12309. Amending Pleadings
mstockstill on PROD1PC62 with NOTICES2
(a) Before Panel Appointment.
72 Canning
and Meissner.
conversation among Jean Feeney,
Vice President, NASD; Mignon McLemore,
Assistant Chief Counsel, NASD Dispute Resolution;
Lourdes Gonzalez, Assistant Chief Counsel—Sales
Practices, Division of Market Regulation, SEC; and
Gena Lai, Special Counsel, Division of Market
Regulation, SEC (Dec. 1, 2006).
73 Telephone
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U. Proposed Rule 12312—Multiple
Claimants; Proposed Rule 12313—
Multiple Respondents
Proposed Rules 12312 and 12313 set
forth standards by which parties or
claims may be joined in the same
arbitration case. Proposed Rule 12312
provides that one or more parties may
join multiple claims in the same
arbitration if the claims contain
common questions of law and fact and
the claims: (1) Assert any right to relief
jointly and severally; or (2) arise out of
the same transaction or occurrence, or
series of transactions or occurrences.
Proposed Rule 12313 provides that one
or more parties may name one or more
74 SIA.
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respondents in the same arbitration if
the claims contain any questions of law
or fact common to all respondents and
the claims: (1) assert any right to relief
jointly and severally; or (2) arise out of
the same transaction or occurrence, or
series of transactions or occurrences.
Both proposed rules also provide that
the Director may separate claims into
two or more cases and establish
procedures for parties to appeal the
Director’s action.
1. ‘‘Joint and Several Relief’’
Two commenters compared Rule
10314(d) of the current Code and
Proposed Rules 12312 and 12313 to
Rule 20 of the Federal Rules of Civil
Procedure (Permissive Joinder of
Parties) (‘‘FRCP Rule 20’’).75 In their
view, Proposed Rules 12312 and 12313
do not track FRCP Rule 20 correctly.
They explained that parties seeking to
join claims or respondents under FRCP
Rule 20 must satisfy two criteria: (1) The
parties’ claims must have arisen out of
the same transaction or occurrence or
series of transactions or occurrences;
and (2) the claims must contain
common questions of law or fact. Both
commenters argued that joint and
several relief should not be an
alternative to the ‘‘same transaction or
occurrence or series of transactions or
occurrences’’ requirement, and therefore
should be deleted from the rule. They
also stated that Proposed Rules 12312
and 12313 substantively change the
joinder requirements for multiple
parties contained in Rule 10314(d).
In Amendment 5, NASD responded
that the joinder requirements in
Proposed Rules 12312 and 12313 were
not intended to differ in substance from
those in Rule 10314(d). In NASD’s view,
the reference to joint and several relief
in FRCP Rule 20 and Rule 10314(d) of
the current Code is an alternative
requirement to the ‘‘same transactions
or occurrences’’ requirement and is
appropriately written in the alternative
in the proposed rules. Therefore, NASD
did not propose changes to the proposed
rules on this issue.
2. Standards for Severing Claims
Proposed Rule 12312(b) provides that
after all responsive pleadings have been
served, claims joined together under
paragraph (a) of the rule may be
separated into two or more arbitrations
75 Krosschell and SIA. FRCP Rule 20 provides
‘‘All persons may join in one action as plaintiffs if
they assert any right to relief jointly, severally, or
in the alternative in respect of or arising out of the
same transaction, occurrence, or series of
transactions or occurrences and if any question of
law or fact common to all these persons will arise
in the action.’’
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by the Director before a panel is
appointed, or by the panel after the
panel is appointed. One commenter
argued that Proposed Rule 12312(b)
would give the Director unfettered
discretion to sever claims, without
providing any standards for doing so.76
This commenter also contended that
severing claims could impose a
financial hardship on some parties. The
commenter suggested that NASD amend
the proposed rule to incorporate the
standards used to determine when to
sever a claim.
In Amendment 5, NASD explained
that Proposed Rules 12312 and 12313
provide the standard for when cases
may be joined. Conversely, cases
involving multiple claimants or
multiple respondents that do not meet
these criteria may be severed. NASD
explained that it did not intend to
change the current policy that the
Director’s decision to consolidate claims
is preliminary and may be reconsidered
by the panel. The Director’s decision to
sever claims also is preliminary.
Accordingly, in Amendment 5, NASD
proposed to clarify the current
procedure for appealing the Director’s
decision to sever claims. Because there
are at least two surviving panels when
the Director severs claims, multiple
panels could review the Director’s
decision, with potentially conflicting
results. To avoid inconsistent results
and to expedite the arbitration process,
NASD currently forwards any motion to
rejoin severed claims to the panel on the
lowest numbered case (i.e., the panel
from the first-filed claim in the matter
that was severed) to decide a motion to
re-join the claims. In Amendment 5,
NASD amended Proposed Rules
12312(b) and 12313(b) as follows to
codify current practice (new language in
italics):
mstockstill on PROD1PC62 with NOTICES2
12312. Multiple Claimants
(a) No change.
(b) After all responsive pleadings have
been served, claims joined together
under paragraph (a) of this rule may be
separated into two or more arbitrations
by the Director before a panel is
appointed, or by the panel after the
panel is appointed. A party whose
claims were separated by the Director
may make a motion to the panel in the
lowest numbered case to reconsider the
Director’s decision.
*
*
*
*
*
12313. Multiple Respondents
(a) No change.
(b) After all responsive pleadings have
been served, claims joined together
under paragraph (a) of this rule may be
separated into two or more arbitrations
by the Director before a panel is
appointed, or by the panel after the
panel is appointed. A party whose
claims were separated by the Director
may make a motion to the panel in the
lowest numbered case to reconsider the
Director’s decision.
*
*
*
*
*
3. Greater Panel Discretion to Join
Claims
One commenter expressed concern
that the changes to Proposed Rule 12312
would prevent the joinder of claimants
in certain situations, which would
result in added expense and repetitious
hearings for the parties.77 The
commenter argued that the proposed
rule should be revised to give a panel
more discretion to join claims if it
would save time and money and not be
unreasonably prejudicial to the parties.
In Amendment 5, NASD responded that
the joinder requirements in Proposed
Rules 12312 and 12313 were not
intended to differ in substance from
those in Rule 10314(d), and that
therefore this comment is outside the
scope of the rule filing.
V. Proposed Rule 12314—Combining
Claims
Proposed Rule 12314 provides that
before ranked arbitrator lists are due to
the Director under Proposed Rule
12404(c), the Director may combine
separate but related claims into one
arbitration. Once a panel has been
appointed, the panel may reconsider the
Director’s decision upon motion of a
party. One commenter expressed
concern that the panel would no longer
have the authority to review the
Director’s decision to sever or
consolidate claims sua sponte.78 In this
commenter’s view, the Director has
preliminary authority to make rulings
on these issues, but the panel has
plenary authority to review any such
rulings.
In Amendment 5, NASD disagreed
with the commenter and stated that,
under Rule 10314(d) of the current Code
and current practice, panels review
these rulings upon a motion of a party.
W. Proposed Rule 12400—Neutral List
Selection System and Arbitrator Rosters
1. Proposed Rule 12400(a)—Neutral List
Selection System
Nineteen commenters suggested that
NASD hire a neutral third-party, not
connected to NASD or the securities
77 Greco.
76 Magary.
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4585
industry, to conduct an annual audit of
NLSS 79 and make the results of the
audit publicly available on NASD’s Web
site.80
In Amendment 5, NASD responded
that it is committed to ensuring that its
list selection system operates as
described in the Customer Code. Thus,
NASD stated that it plans to hire an
independent auditor to conduct an
initial audit of the system and will make
public the results of the audit. NASD
stated that thereafter, it will conduct
audits on an as-needed basis.
2. Proposed Rule 12400(b)—Arbitrator
Rosters
As published in the Customer Code
Notice, Proposed Rule 12400(b)
provides that NASD will maintain three
separate arbitrator rosters: One of public
arbitrators who may serve as a
chairperson of a panel (‘‘chairqualified’’), one of public arbitrators not
eligible to serve as a chairperson (‘‘nonchair public’’), and one of non-public
arbitrators. Lists would be generated
from these rosters and sent to the parties
so that the parties may select their
arbitrators. Chair-qualified public
arbitrators would not be included in the
non-chair public roster. The
Commission solicited comment on
whether this approach would limit the
pool of arbitrators available to serve on
panels, particularly in regions where
relatively few arbitrators are available,
and whether chair-qualified arbitrators
should be permitted to serve in a nonchair capacity, as well.
Twenty-three commenters stated that
excluding chair-qualified arbitrators
from the non-chair public arbitrator
roster would decrease the pool of
experienced, knowledgeable public
arbitrators, particularly in regions of the
country where the size of the arbitrator
pool is already limited.81 Many of these
commenters also asserted that
arbitration panels selected under this
approach would have less overall
79 NLSS is the computer program NASD Dispute
Resolution uses to appoint arbitrators. NASD
Dispute Resolution is upgrading its computer
technology platform, in what is known as the
MATRICS Computer Project. MATRICS stands for
Mediation and Arbitration Tracking and Retrieval
Interactive Case System. MATRICS will replace two
legacy case management systems, NLSS and
CRAFTIS, the software application that NASD
Dispute Resolution uses to support its case
administration functions.
80 Boliver, Canning, Estell, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
81 Boliver, Canning, Evans, Feldman, Ilgenfritz,
Josel, Komninos, Lapidus, Lea, Lipner, Lopez,
Magary, Miller, PACE, PIABA, Pounds, Rosenfield,
Schwab, Shewan, Stolle, Stoltmann, Sutherland,
and Willner.
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experience and expertise than current
panels, which would be bad for all
parties.
Eighteen commenters stated that the
proposed rule would create a class of
‘‘professional’’ arbitrators who would
strive for the appearance of fairness to
both sides by issuing more compromise
awards.82 In Amendment 5, NASD
disagreed, stating that the random
selection function of the list selection
system would allow the full use of the
entire arbitrator pool. NASD also noted
that all arbitrators take an oath in which
they affirm their neutrality and ability to
decide a matter fairly, and that NASD
expects all arbitrators to adhere to these
basic principles, regardless of their
classification.
NASD further stated in Amendment 5
that it believes chair-qualified
arbitrators should be included in the
non-chair public roster, as well as in the
chair-qualified roster. Therefore, it
proposed to amend Proposed Rule
12400(b) to adopt this approach.83
NASD also clarified that its list selection
software would be programmed so that
no arbitrator’s name would appear on
both the chair-qualified and non-chair
public lists sent to the parties for
arbitrator selection in a particular case.
NASD believes this approach would
provide users of the forum with access
to the most experienced public
arbitrators.
The proposed rule, as amended in
Amendment 5, is as follows (new
language in italics; deleted language in
[brackets]):
mstockstill on PROD1PC62 with NOTICES2
12400. Neutral List Selection System
and Arbitrator Rosters
(a) Neutral List Selection System
No change.
(b) Arbitrator[s] Rosters
NASD maintains the following roster
of arbitrators:
• A roster of non-public arbitrators as
defined in Rule 12100(n);
• A roster of public arbitrators as
defined in Rule 12100(r); and
• A roster of arbitrators who are
eligible to serve as chairperson of a
panel as described in paragraph (c).
Arbitrators who are eligible to serve as
chairperson will also be included in the
roster of public arbitrators, but will only
appear on one list in a case.
*
*
*
*
*
Subsequent to the filing of
Amendment 5 with the Commission,
82 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
83 NASD also proposed to amend the title of
Proposed Rule 12400(b) to correct a typographical
error.
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one commenter expressed opposition to
NASD’s proposal to include chairqualified arbitrators with non-chair
public arbitrators on the non-chair
public roster.84 This commenter
included statistical models in support of
his position that chair-qualified
arbitrators would be selected more
frequently than non-chair public
arbitrators. This commenter also
asserted that chair-qualified arbitrators
would become ‘‘professional’’
arbitrators.
In Amendment 7, NASD declined to
comment on the statistical analysis
provided by the commenter, stating that
the hypothesized outcome was
speculative. NASD explained that it
believes having arbitrators with the
most experience serving more
frequently on panels would be in the
public interest. Moreover, NASD stated
that the proposed standards to become
eligible to serve as chair-qualified
arbitrators are reasonable and necessary
to provide investors with access to wellqualified arbitrators. NASD believes this
proposal will enhance the efficiency of
the arbitration process. Therefore,
NASD declined to amend the proposed
rule on this issue.
Subsequent to Amendment 7, this
commenter submitted a second letter
reiterating his arguments and providing
additional information.85 The
Commission staff obtained data from
NASD relating to the number of
arbitrators at each NASD hearing
location, including the number of
arbitrators who are classified as
‘‘public’’ under the definition found in
rule 10308(a)(5) of the current Code, and
who would be classified as chairqualified under Proposed Rule 12100(u)
of the Customer Code.86 Applying the
formulas provided in the letter, the
Commission staff determined that
NASD’s proposal to include chairqualified arbitrators with non-chair
public arbitrators in the non-chair
public roster would not in all
circumstances increase the frequency of
chair-qualified arbitrators being
appointed to panels. Moreover, even
assuming that the odds would increase
in certain circumstances, the staff could
not find empirical evidence to indicate
that the increased odds would result in
bias in the NASD arbitration forum or
otherwise outweigh the benefit of the
84 See
Bernstein.
Letter from Scot D. Bernstein, Esq. and C.
Thomas Mason III, Esq., dated Oct. 20, 2006.
86 See Letter from Linda D. Fienberg, President,
NASD Dispute Resolution, to Catherine McGuire,
Chief Counsel, Division of Market Regulation, SEC,
dated Nov. 9, 2006.
85 See
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increased training and experience
among arbitrators.
3. Proposed Rule 12400(c)—Eligibility
for Chairperson Roster
To be chair-qualified, Proposed Rule
12400(c) would require an arbitrator to
complete the NASD training program or
have ‘‘substantially equivalent training
or experience,’’ and be either: (1) An
attorney who has sat through two SRO
arbitration cases through the award
stage; or (2) a non-attorney who has sat
through at least three such cases.
Twenty-five commenters opposed the
creation of the chair-qualified roster and
questioned the eligibility
requirements.87 One commenter
supported the concept of the chairqualified roster but criticized the
eligibility requirements.88 Commenters’
key concerns were that: (1) The term
‘‘substantially equivalent training or
experience’’ is not defined and allows
for subjective interpretation, which
could lead to inexperienced persons
serving as chairs; (2) the chair roster
would create a class of ‘‘professional
arbitrators’’ who would strive for the
appearance of fairness to both sides by
issuing more compromise awards; 89
and (3) a law degree and litigation
experience are better predictors of chair
qualification than serving as an
arbitrator on two or three cases.
In Amendment 5, NASD stated that it
believes that the term ‘‘substantially
equivalent training or experience’’ was
defined sufficiently in the narrative
portion of its rule filing. In particular,
the rule filing states that ‘‘substantially
equivalent training or experience would
include service as a judge or
administrative hearing officer,
chairperson training offered by another
recognized dispute resolution forum, or
the like.’’ NASD also noted that other
factors, such as peer, party, and staff
evaluations and a willingness to serve as
chair, would be used in determining
whether an arbitrator should be added
to the chair roster. It stated that while
these standards would require the use of
judgment, the Commission oversees
NASD for its compliance with its own
rules. NASD also stated that it does not
plan to grandfather any current
arbitrators solely because they may have
served as chairs on previous panels.
87 Boliver, Canning, Caruso, Estell, Evans, Greco,
Ilgenfritz, Josel, Komninos, Lapidus, Layne, Lea,
Lipner, Lopez, Magary, Meissner, Miller, PIABA,
Pounds, Rosenfield, Sadler, Shewan, Stoltmann,
Sutherland, and Willner.
88 PACE.
89 See NASD’s response to comments regarding
professional arbitrators in Section 0, Proposed Rule
12400(b) (Arbitrator Rosters), above.
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In addition, NASD stated that it
believes the requirement that an
arbitrator serve on at least three
arbitrations through award to be eligible
for the chair roster is an objective
standard that is easily measured,90
though not easy to meet. NASD stated
that of the arbitration cases filed in the
past four years, approximately 22%
went to hearing.91 NASD believes that
the experience and training gained in
the time it takes to serve on three
hearings through award should qualify
an arbitrator to serve as a chair, even
without legal training or experience.
For the reasons stated above, NASD is
not proposing to amend the proposed
rule change in connection with these
issues.
X. Proposed Rule 12401—Number of
Arbitrators
As published in the Customer Code
Notice, Proposed Rule 12401 provides
that in cases involving claims of more
than $25,000 but not more than $50,000,
the panel will consist of one arbitrator,
unless any party requests a panel of
three arbitrators. One commenter
suggested that NASD amend the
proposed rule to increase the limit for
a single arbitrator panel to $150,000 or
more.92 In this commenter’s view, the
current limitation of $25,000 is
antiquated, and there is no empirical
evidence to suggest that a single
arbitrator cannot decide a claim
involving a larger amount in dispute. In
Amendment 5, NASD responded that,
although this comment is beyond the
scope of the rule filing, it would
consider it when determining whether
future amendments are warranted.
In Amendment 7, NASD amended
Proposed Rule 12401(b) to require that
the request for a three-arbitrator panel
be made in a party’s initial pleading.
NASD stated that proposed change
would codify current practice in the
forum.93 The proposed rule is amended
as follows (new language in italics):
exclusive of interest and expenses, the
panel will consist of one arbitrator
unless any party requests a panel of
three arbitrators in its initial pleading.
(c) Claims of More Than $50,000;
Unspecified or Non-Monetary Claims
No change.
*
*
*
*
*
Y. Proposed Rule 12403—Generating
and Sending Lists to Parties; Proposed
Rule 12404—Striking and Ranking
Arbitrators
Under the current Code, NLSS
provides the parties with a list of five
names for a single arbitrator customer
case, and one list of ten public
arbitrators and one list of five nonpublic arbitrators for a three-arbitrator
case.94 Once the parties receive the lists,
they begin the process of selecting the
members of their panel by striking
arbitrators from each list and ranking
the remaining ones.
1. Reducing Need for Extended Lists
mstockstill on PROD1PC62 with NOTICES2
12401. Number of Arbitrators
(a) Claims of $25,000 or Less
No change.
(b) Claims of More Than $25,000 Up
To $50,000
If the amount of a claim is more than
$25,000 but not more than $50,000,
Currently, the parties have an
unlimited number of strikes, which they
may exercise for any reason. This often
results in so many strikes by both sides
that an insufficient number of names
remain on the list to fill a panel. When
this happens, NLSS must generate
additional names in the appropriate
public/non-public categories and
‘‘extend’’ the list to fill the panel. Parties
have often expressed concern with
extended lists because the parties may
not exercise additional strikes and can
only challenge the inclusion of
‘‘extended list’’ arbitrators for cause.
As published in the Customer Code
Notice, Proposed Rule 12403 increases
the number of arbitrators on each list
and limits the number of strikes that the
parties may exercise. NASD intended
this change to increase the likelihood
that more names from the initial lists
would remain after the striking process.
In cases involving three-member panels,
NASD proposed that seven arbitrators
from each arbitrator roster (chairqualified, non-chair public, and nonpublic) would be selected at random to
generate the lists to be sent to the
parties. Each separately represented
party could strike up to five of the seven
arbitrators on each list for any reason,
90 Similarly, the requirements that the chair have
a law degree and be a member of the Bar are also
objective standards, subject only to verification.
91 NASD stated that this average is based on data
on NASD’s Web site under Dispute Resolution
Statistics, How Arbitration Cases Close (visited Apr.
13, 2006) at https://www.nasd.com/web/
idcplg?IdcService=SS_GET_PAGE&nodeId=516&
ssSourceNodeId=12.
92 Caruso.
93 See Rule 10308(b)(1)(A)(ii) of the current Code.
94 The Commission approved NASD’s generating
lists of only three names per arbitrator slot in the
smaller hearing locations. See Order Granting
Approval to Proposed Rule Change and Notice of
Filing and Order Granting Accelerated Approval to
Amendment Nos. 3 and 4 to Proposed Rule Change
by the National Association of Securities Dealers,
Inc. Relating to the Selection of Arbitrators in
Arbitrations Involving Public Customers, Securities
Exchange Act Rel. No. 40555, 63 FR 56670, 56673
(Oct. 22, 1998) (SR–NASD–98–48).
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4587
but two names would remain on each
list.
Some commenters found the
proposed procedures to be an
improvement over the current system,
but noted that entire lists could still be
stricken.95 For example, if a claimant
strikes arbitrators one through five from
a seven-name list and a respondent
strikes arbitrators three through seven,
then the parties collectively will have
stricken the entire list. Thus, these
commenters believed the likelihood that
NASD would need to extend lists would
remain high. Commenters suggested
amending the rule to provide that if all
the arbitrators are stricken from a list, a
subsequent list would be generated,
accompanied by a limited number of
strikes. Commenters also noted that if
each party only ranks two arbitrators
from the list, there is a likelihood for
ties in the rankings by claimants and
respondents.96
In Amendment 5, NASD proposed to
increase the number of arbitrators on
each list to eight, and to allow each
separately represented party to exercise
only four strikes. By increasing the
number of arbitrators and reducing the
number of strikes per list, NASD
believes there is a greater likelihood that
arbitrators from each initial list would
remain on the list after the parties
exercise their strikes and the lists are
consolidated.97 This, in turn, should
reduce the likelihood that extended lists
would be necessary, thus providing
parties with more control in the
arbitrator selection process. In addition,
in light of the comments concerning
Proposed Rule 12400(b), NASD is
proposing to amend Proposed Rule
12403 to clarify that chair-qualified
arbitrators also would be included in
the roster of non-chair public
arbitrators, but would only appear on
one list in a particular case. The
proposed rule change is amended as
95 Boliver, Canning, Caruso, Estell, Evans, Greco,
Ilgenfritz, Josel, Komninos, Lapidus, Layne, Lea,
Lipner, Lopez, Magary, Meissner, Miller, Pounds,
Rosenfield, Sadler, Shewan, Stoltmann, Sutherland,
and Willner.
96 Id.
97 NLSS will select randomly one name at a time
for each list (i.e., chair-qualified, non-chair public,
non-public), and list the names in the order in
which they were selected. The first arbitrator
selected would be Arbitrator #1; the second would
be Arbitrator #2, etc. After the parties have made
their selections and the lists have been
consolidated, in the unlikely event of a tie among
arbitrators, NLSS will break the tie based on the
order in which the arbitrators were initially placed
on the list. So, for example, if Arbitrators 3 and 5
are ‘‘tied’’ after the non-chair public lists are
consolidated, NLSS will select Arbitrator 3 for the
non-chair public position.
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follows (new language in italics; deleted
language in [brackets]):
12403. Generating and Sending Lists to
the Parties
(a) Generating Lists
(1) If the panel consists of one
arbitrator, the Neutral List Selection
System will generate a list of [seven]
eight public arbitrators from the NASD’s
chairperson roster.
(2) If the panel consists of three
arbitrators, the Neutral List Selection
System will generate:
• A list of [seven] eight arbitrators
from the NASD’s non-public arbitrator
roster;
• A list of [seven] eight arbitrators
from the NASD’s public arbitrator
roster; and
• A list of [seven] eight public
arbitrators from the NASD’s chairperson
roster.
(3) If the panel consists of three
arbitrators, the Neutral List Selection
System will generate the chairperson list
first. Chair-qualified arbitrators who
were not selected for the chairperson list
will be eligible for selection on the
public list. An individual arbitrator
cannot appear on both the chairperson
list and the public list for the same case.
(4) No change.
(b) Sending Lists to Parties
No change.
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12404. Striking and Ranking Arbitrators
(a) Each separately represented party
may strike up to [five] four of the
arbitrators from each list for any reason
by crossing through the names of the
arbitrators. [Two] At least four names
must remain on each list.
(b) No change.
(c) No change.
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2. Pre-Screening for Conflicts
One commenter suggested that
Proposed Rule 12404 should include a
procedure for replacing arbitrators who
have disqualifying conflicts before the
parties are required to submit their
rankings.98
In Amendment 5, NASD responded
that it intends to implement a new
computer platform, MATRICS,99 which
would be programmed to check for
certain conflicts before the lists are sent
to the parties. For example, MATRICS
would eliminate from a list any
arbitrator who is currently employed by
a firm that is a party to the case.
MATRICS would also eliminate any
arbitrator with a securities account at a
98 SIA.
99 See
supra note 79.
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firm that is a party to the case. In these
instances, parties would not have to use
a strike to eliminate an arbitrator with
such conflicts.
Z. Proposed Rule 12406—Appointment
of Arbitrators; Discretion to Appoint
Arbitrators Not on List
Proposed Rule 12406 provides that
each three-arbitrator panel will consist
of a non-public arbitrator, a chairqualified public arbitrator, and a nonchair public arbitrator. Many
commenters opposed the inclusion of a
non-public arbitrator on three-person
panels.100 In Amendment 5, NASD
noted that because Proposed Rule 12406
would not change the substantive
requirements in Rule 10308(c)(4) of the
current Code concerning arbitrator
appointments, the comments are outside
the scope of the rule filing. NASD also
noted that it proposed changes to the
definition of ‘‘public arbitrator’’ in a
separate rule filing.101 In addition,
NASD stated that in approving the
NLSS, the Commission found that
NASD had created reasonable
procedures for implementing the list
selection process, which it determined
should give investors and other parties
more input into the selection of the
arbitration panel, and were consistent
with the Exchange Act.102 Finally,
NASD indicated that independent
studies performed on the NASD
arbitration forum do not show bias on
the part of industry arbitrators.103 For
these reasons, NASD is not proposing to
amend the proposed rule at this time.
In the Customer Code Notice, the
Commission noted that under Proposed
Rules 12406 (Appointment of
Arbitrators; Discretion to Appoint
Arbitrators Not on List), 12410 (Removal
of Arbitrator by Director), and 12411
(Replacement of Arbitrators), parties to
an arbitration would not be given a
peremptory strike for arbitrators
100 See, e.g., Boliver, Canning, Caruso, Estell,
Evans, Fynes, Greco, Ilgenfritz, Jones, Josel,
Komninos, Lapidus, Layne, Lea, Lipner, Lopez,
Magary, Meissner, Miller, PIABA, Pounds,
Rosenfield, Sadler, Shewan, Stoltmann, Sutherland,
and Willner.
101 These proposed rule changes were recently
approved by the Commission. See supra note 35.
102 See Order Granting Approval to Proposed Rule
Change and Notice of Filing and Order Granting
Accelerated Approval to Amendment Nos. 3 and 4
to Proposed Rule Change by the National
Association of Securities Dealers, Inc. Relating to
the Selection of Arbitrators in Arbitrations
Involving Public Customers, supra note 94.
103 See Industry Arbitration Award Survey,
Securities Arbitration Commentator, Volume 2005,
No. 4 (May 2005); U.S. General Accounting Office,
Securities Arbitration: How Investors Fare, GAO/
GGD 92–74 (May 11, 1992); E-mail from Mignon
McLemore, Assistant Chief Counsel, NASD Dispute
Resolution, to Gena Lai, Special Counsel, Division
of Market Regulation, SEC, dated Dec. 1, 2006.
PO 00000
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appointed from an extended list. The
Commission specifically asked for
commenters’ views on which is the
better alternative when the Uniform
Code differs from the proposed NASD
rules with respect to appointment of
arbitrators by the Director.
Many commenters stated that
allowing a peremptory strike when an
arbitrator is appointed from an extended
list would be preferable.104 In their
view, the proposed requirements for the
removal of an arbitrator would be overly
restrictive and unlikely to provide
assurances of impartiality to an investor
regarding an arbitrator whom he or she
had no voice in selecting.
In Amendment 5, NASD noted that
because Proposed Rule 12410 has not
changed the substantive requirements
concerning arbitrator removal in Rules
10308(d)(1)–(3) and (f), and Rule
10312(d) of the current Code, the
comments are outside the scope of the
rule filing. NASD also believes that the
changes proposed to Proposed Rules
12403 and 12404 in Amendment 5
would minimize the need for extended
lists. Therefore, NASD is not proposing
to allow peremptory strikes when the
list is extended.
AA. Proposed Rule 12408—Disclosures
Required of Arbitrators
As published in the Customer Code
Notice, Proposed Rule 12408(a)
provides, in relevant part, that
arbitrators must disclose ‘‘any existing
or past service as a mediator.’’ In the
Customer Code Notice, the Commission
indicated that Proposed Rule
12408(a)(4) could be interpreted as
either requiring arbitrators to disclose
(1) only any service as a mediator that
might preclude the arbitrator from
rendering an objective and impartial
determination in the proceeding, or (2)
any existing or past service as a
mediator, even if it has no connection
with the proceeding. The Commission
asked whether the proposed rule should
be amended to reflect one or the other
interpretation.
Many commenters thought the
proposed rule should require disclosure
of service as a mediator on any case, not
just service that the arbitrator thinks
would affect his/her impartiality in a
particular proceeding.105 One
commenter asserted an arbitrator’s
104 Boliver, Canning, Caruso, Evans, Greco,
Ilgenfritz, Josel, Komninos, Lapidus, Layne, Lea,
Lipner, Lopez, Magary, Meissner, Miller, PACE,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
105 Boliver, Canning, Caruso, Estell, Evans, Greco,
Ilgenfritz, Josel, Komninos, Lapidus, Layne, Lea,
Lipner, Lopez, Magary, Meissner, Miller, PACE,
PIABA, Pounds, Rosenfield, Sadler, Shewan,
Stoltmann, Sutherland, and Willner.
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ethical obligations would preclude a
more constrained reading of the rule.106
In Amendment 5, NASD responded
that it believes interpreting Proposed
Rule 12408(a)(4) to require disclosure of
all existing or past service as a mediator
is too broad. NASD stated that some of
the arbitrators in NASD’s forum have
served as mediators for a significant
number of cases, and the list of cases
could change frequently. NASD believes
that it would be unduly burdensome
and of little value to parties, and may
result in a significant reduction in the
arbitrator roster, to require these
arbitrators to disclose all of their
existing or past service as a mediator on
any case. In Amendment 5, NASD stated
that it believes that arbitrators who
serve as mediators should disclose
whether they have served as a mediator
for any of the parties in the case for
which they have been selected. NASD
also stated that it plans to update its
arbitrator disclosure forms to include a
question that will require arbitrators to
provide this information.
In Amendment 7, NASD determined
to include the requirement to make this
disclosure in the proposed rule. NASD
amended the proposed rule as follows
(new language in italics):
12408. Disclosures Required of
Arbitrators
(a) Before appointing arbitrators to a
panel, the Director will notify the
arbitrators of the nature of the dispute
and the identity of the parties. Each
potential arbitrator must make a
reasonable effort to learn of, and must
disclose to the Director, any
circumstances which might preclude
the arbitrator from rendering an
objective and impartial determination in
the proceeding, including:
(1) No change;
(2) No change;
(3) No change; and
(4) Any existing or past service as a
mediator for any of the parties in the
case for which the arbitrator has been
selected.
(b) No change.
(c) No change.
*
*
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*
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One commenter suggested that
NASD’s arbitrator disclosure obligations
should parallel those established by the
California Judicial Council, which
require a prospective arbitrator to
disclose, among other things, all
arbitrations in which he or she was a
panelist, which forums conducted the
arbitrations, and whether any of the
parties or their counsel in the current
proceeding were involved in any
106 PACE.
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proceeding in which the arbitrator was
a panelist.107
In Amendment 5, NASD noted that,
apart from subparagraph (a)(4) of
Proposed Rule 12408, which was added
to reflect approval of a proposed rule
change by the SEC on March 7, 2005,108
Proposed Rule 12408 does not contain
any substantive changes from Rules
10312(a), (b), (c), and (e) of the current
Code, and that therefore, this comment
is outside the scope of the rule filing.
BB. Proposed Rule 12409—Arbitrator
Recusal
Proposed Rule 12409 provides that
any party may ask an arbitrator to recuse
himself or herself from the panel for
good cause, and that such requests are
decided by the arbitrator who is the
subject of the recusal. One commenter
asserted that parties have attempted to
engage in ‘‘panel shopping’’ by
requesting the recusal of an arbitrator on
the grounds that an adverse ruling prior
to the hearing on the merits constituted
good cause.109 This commenter
suggested that NASD should amend the
rule to provide that a prior ruling
adverse to the party requesting recusal
does not constitute good cause.
In Amendment 5, NASD responded
that arbitrators are aware that some
parties may use recusal requests as a
way to obtain a more favorable panel.
NASD believes that arbitrators have the
discretion to determine whether the
party making the request has
demonstrated good cause for its request
and does not believe it is appropriate to
limit this discretion. Therefore, NASD is
not proposing to amend the rule at this
time.
CC. Proposed Rule 12410—Removal of
Arbitrator by Director
In pertinent part, Proposed Rule
12410 provides that the Director will
grant a party’s request to remove an
arbitrator if the arbitrator ‘‘is biased,
lacks impartiality, or has a direct or
indirect interest in the outcome of the
arbitration,’’ and that close questions
regarding challenges to an arbitrator by
a customer will be resolved in favor of
the customer. One commenter asserted
that the term ‘‘indirect’’ is vague and
should not be used in the rule.110 This
commenter also stated that the rule
107 Canning.
108 See Order Approving Proposed Rule Change
by the National Association of Securities Dealers,
Inc. Relating to a Proposal to Adopt a New IM–
10308 on Mediators Serving as Arbitrators,
Securities Exchange Act Rel. No. 51325 (Mar. 7,
2005), 70 FR 12522 (Mar. 14, 2005) (SR-NASD–
2005–007).
109 SIA.
110 Id.
PO 00000
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4589
would create a ‘‘double standard’’ that
lacks justification and suggested
revising the proposed rule to provide
that arbitrator challenges will be
resolved in favor of the party making the
challenge.
In Amendment 5, NASD responded
that because Proposed Rule 12410 does
not change the substantive requirements
of current Rules 10308(d)(1)–(3) and (f),
and Rule 10312(d) of the current Code,
concerning arbitrator removal, these
comments are outside the scope of the
rule filing.
DD. Proposed Rule 12411—
Replacement of Arbitrators
In pertinent part, Proposed Rule
12411 provides that, if an arbitrator is
removed or becomes otherwise unable
or unwilling to serve, the Director will
appoint a replacement arbitrator, unless
the parties agree in writing to proceed
with the two remaining arbitrators. Rule
10308(d) of the current Code, on the
other hand, provides that the director
‘‘shall provide the parties information’’
concerning the proposed replacement
arbitrator, and the parties ‘‘shall have
the right to object.’’ One commenter,
noting that Proposed Rule 12411 lacks
the notice requirement, expressed
concern that the Director could replace
an arbitrator before the parties become
aware of the vacancy.111
In Amendment 5, NASD stated that
Proposed Rule 12411 codifies current
practice in the forum, which NASD has
determined is the most efficient method
for addressing arbitrator replacements.
Currently, if an arbitrator becomes
unavailable and must be replaced, the
parties rarely agree to proceed with only
the two remaining arbitrators. To
expedite the replacement process,
NASD selects the replacement arbitrator
and notifies the parties of the
replacement simultaneously. NASD
currently gives the parties five business
days from the date of the notice to
accept the replacement or agree to
proceed with the two remaining
arbitrators. This procedure would
continue under Proposed Rule 12411,
except that the parties have an
unlimited time to elect to proceed with
only the remaining arbitrators.112
111 Ryder.
112 Parties may at any time stipulate to the
removal of an arbitrator, including a replacement
arbitrator. Telephone conversation among Jean
Feeney, Vice President, NASD; Mignon McLemore,
Assistant Chief Counsel, NASD Dispute Resolution;
and Gena Lai, Special Counsel, Division of Market
Regulation, SEC (Dec. 19, 2006).
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EE. Proposed Rule 12500—Initial
Prehearing Conferences; Proposed Rule
12501—Other Prehearing Conferences
Proposed Rules 12500 and 12501
establish procedures for scheduling
initial and other prehearing conferences.
Two commenters expressed concern
that, in contrast to the current Code,
Proposed Rules 12500 and 12501 would
not give the Director the authority to
hold an initial prehearing conference
(‘‘IPHC’’) with the parties before the
panel is selected.113
In Amendment 5, NASD agreed that
the proposed rules would not grant the
Director the explicit authority to hold an
IPHC before the panel is selected. It also
agreed that on rare occasions, parties
may need to request a prehearing
conference before the panel is appointed
to resolve discovery disputes or to
discuss jurisdictional issues. Thus,
NASD proposed to revise Proposed Rule
12501 to make this authority explicit.
Proposed Rule 12501 is amended as
follows (new language in italics):
12501. Other Prehearing Conferences
(a) A prehearing conference may be
scheduled upon the joint request of the
parties or at the discretion of the
Director. The Director will set the time
and place of the prehearing conference
and appoint a person to preside.
(b) No change.
(c) No change.
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FF. Proposed Rule 12503—Motions
Proposed Rule 12503 establishes
procedures to make and decide motions
or responses to motions.
1. Oral Motions
One commenter contended that
Proposed Rule 12503(a)(1) would allow
a party to make an oral motion on short
notice and would allow the panel to
decide on motions without giving the
opposing party an adequate opportunity
to respond.114 The commenter suggested
that oral motions should be limited to
matters that could not have been
anticipated and that require immediate
consideration. The commenter also
suggested that the party opposing the
oral motion should be given 10 days to
respond, unless there is good cause for
deciding the motion on a shorter
timeframe.
In Amendment 5, NASD responded
that Proposed Rule 12503(a)(1) requires
a party to make an effort to resolve a
matter with the other parties before
making a motion, and that both oral and
written motions must describe that
effort. Therefore, the panel would be
able to consider these factors, and any
objections, in ruling on a motion or in
deferring a decision to allow more time
to respond.
2. Service Methods
One commenter suggested that
Proposed Rule 12503(a)(2) should allow
for some variation in service methods,
rather than requiring all parties to be
served at the same time and in the same
manner.115 NASD responded that, based
on current practice in the forum, NASD
believes the service requirements in
Proposed Rule 12503(a)(2) are
reasonable because they would prevent
a party from attempting to gain an
advantage in the proceeding by delaying
service of a motion on some parties.
3. Panel Approval of Motions on Short
Notice
Two commenters opposed requiring
panel approval in Proposed Rule
12503(a)(3) for motions filed within 20
days before the hearing.116 In their
experience, motions are usually filed
because of an emergency, and requiring
a panel to grant advance permission
would reduce the time for the panel to
decide a motion. They suggested that
parties should not need permission to
file a motion in arbitration, and that
Proposed Rule 12503(a)(4) should be
amended to allow a party to submit
additional documents with a motion to
amend a pleading to add a party.
In Amendment 5, NASD responded
that, in order to prevent any
unnecessary delays to the start of a
hearing, it believes the panel should
control events and procedures that
occur close to that time. In addition,
NASD noted that Proposed Rule 12300
(Filing and Serving Documents) allows
for additional information to be
submitted in connection with amended
pleadings.
4. Deadlines for Responses
One commenter urged NASD to delete
the provision in Proposed Rule 12503(b)
requiring responses to written motions
within 10 calendar days of receipt.117
The commenter suggested that NASD
continue with current procedure, in
which responses to motions are due
after the first IPHC. The commenter
suggested that thereafter, deadlines to
respond to motions should be set by the
panel at the prehearing conference or
otherwise.
In Amendment 5, NASD responded
that, if a party submits a motion before
and Feinberg.
116 Canning
114 SIA.
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Two commenters opposed giving the
Director authority to decide motions
regarding hearing location, under
Proposed Rule 12503(c)(2).118 In their
view, the hearing location should
always be set where it would be most
convenient for the customer, as
indicated on the customer’s statement of
claim. In Amendment 5, NASD
responded that, under the Customer
Code, a party may request a convenient
hearing location, but there may be
reasons that a party’s request is not
granted. NASD believes the Director
should have the authority to change the
hearing location before a panel is
appointed.119
6. Number of Arbitrators to Hear
Motions
One commenter, noting that Proposed
Rule 12503(c)(3) would allow the full
panel to hear discovery motions only
under certain circumstances (e.g., at the
request of a party or on the arbitrator’s
initiative), contended that the full panel
should be required to hear and decide
any discovery-related motion.120 In
Amendment 5, NASD responded that
Proposed Rule 12503(c)(3) is based on
current practice in the forum and allows
the parties or designated arbitrator to
determine which motions require
consideration by the full panel. Further,
NASD believes the commenter’s
suggestion would increase the costs of
arbitration, since the parties would have
to pay the honorarium for two
additional arbitrators.
For the reasons stated above, NASD is
not proposing to amend Proposed Rule
12503 at this time.
GG. Proposed Rule 12504—Motions to
Decide Claims Before a Hearing on the
Merits
As published in the Customer Code
Notice, Proposed Rule 12504 provided
that, except in connection with time
limits under arbitration, motions to
decide a claim before a hearing
PO 00000
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Frm 00018
and Stolle.
also discussion concerning hearing
locations in Section 0, above.
120 SIA.
119 See
117 Krosschell.
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5. Motions Regarding Hearing Location
118 Canning
115 Krosschell.
113 Canning
the IPHC, NASD staff forwards it to the
panel, along with any responses that
were voluntarily submitted by other
parties. Based on current practice in the
forum, NASD believes Proposed Rule
12503(b) would provide parties with
adequate time to respond to written
motions. In addition, the parties and the
panel have the ability to extend the 10day timeframe under Proposed Rule
12207.
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(‘‘dispositive motions’’) ‘‘are
discouraged and may only be granted in
extraordinary circumstances.’’ Most
commenters criticized the proposed
rule. Some industry commenters argued
that it would improperly discourage
dispositive motions and improperly
impose an ‘‘extraordinary
circumstances’’ requirement.121 In their
view, dispositive motions could be
appropriate in circumstances that are
not extraordinary. One industry
commenter also contended that NASD
should continue to allow arbitrators to
decide whether to grant dispositive
motions on a case-by-case basis, instead
of codifying a limit on dispositive
motions.122 Moreover, this commenter
argued that the lack of guidance on the
meaning of ‘‘extraordinary
circumstances’’ would have a chilling
effect on the filing of dispositive
motions and may expose respondents’
counsel to sanctions.123
Investor representatives also criticized
the proposed rule, but for different
reasons.124 Most of these commenters
asserted that a party has a fundamental
right to a hearing in arbitration and that
Proposed Rule 12504 would eliminate
this right. They also predicted that the
proposed rule would be a tool for abuse
by defense counsel to delay the
arbitration process and would hinder
claimants’ attempts to have their claims
heard by an arbitration panel. In
addition, they believed that the
proposed rule would cause claimants,
who have already suffered losses, to
incur additional expense and delay in
responding to these motions. In their
view, Proposed Rule 12504 would cause
the use of these motions to become more
prevalent.
Some commenters believed the
proposed rule should be amended to
expressly safeguard the rights of the
non-moving party, particularly an
investor who has suffered harm or
loss.125 Another commenter also
121 R.
Davis, Schwab, and SIA.
122 Schwab.
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123 Id.
124 Ball, Boliver, Brannan, Canning, Estell, Finer,
Ilgenfritz, Krosschell, Layne, Ledbetter, Lopez,
Miller, Page, Pounds, Schultz, Schultz #2, Shewan,
Sonn, Speyer, Steinberg, Stolle, Sutherland, Tepper,
Williams, and Woska.
125 PACE, PIABA, Lea, Josel, Evans, Komninos,
Stoltmann, Willner, Rosenfield, Lapidus, Lipner,
Magary, and Eccleston. In particular, they suggested
that:
• All factual allegations made by the non-moving
party are to be taken as true for the purposes of the
motion.
• The motion must be denied whenever
credibility is at issue, there are any facts in dispute,
or the panel must make factual findings against the
non-moving party.
• If the non-moving party asserted that it can
cure any defect by filing an amended statement of
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supported the safeguards, while also
stating that the rule should not be
included in the Customer Code.126
Two commenters suggested that
Proposed Rule 12504 should be
amended to require the costs incurred in
opposing a dispositive motion to be
awarded against the firm immediately
and automatically upon the denial of a
motion.127 In their view, the panel
should not wait to include costs in the
final award, as the deterrent effect
would be lost with a delay in assessing
penalties. NASD responded that
Proposed Rule 12504 is not intended to
change the current practice of assessing
costs and expenses of a hearing at the
end of a case, in the award. Thus, NASD
stated that these comments are outside
the scope of the rule filing.
Finally, another commenter suggested
that a claimant should not have to
respond to a dispositive motion if it is
frivolous or without merit.128 This
commenter also noted that the proposed
rule does not expressly state that the
panel can deny leave to make such a
motion, and contended that by setting
forth timeframes for briefing and
consideration, it implies that all
motions will be considered. In
Amendment 5, NASD responded that it
would revisit this issue when the forum
has some experience with the new
motions practice rules.
Acknowledging the commenters’
concerns, NASD stated that it had
considered the effects the proposed rule
would have on public and industry
users of the forum. NASD noted,
however, that the current Code does not
provide any guidance with respect to
motions to dismiss, and that arbitrator
decisions in this area may lack
uniformity. NASD stated that, as
motions to dismiss are filed more
frequently, the proposed rule is
necessary to provide some uniform
guidelines to arbitrators and users of the
forum concerning this practice. NASD
believes that the proposed rule would
provide valuable guidance to parties
and arbitrators and make the
administration of arbitrations more
uniform and transparent.
NASD also agreed with commenters
that the term ‘‘extraordinary
circumstances’’ should be explained to
clarify when Proposed Rule 12504
would apply and that more guidance
claim, that party should be given an opportunity to
do so.
• The rule should clarify that arbitrators should
not apply a ‘‘failure to state a claim’’ standard, since
claimants are not required to plead legally
cognizable claims.
126 Schultz #2.
127 Canning and Lipner.
128 Ryder.
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should be provided on the standards to
use when deciding a motion to dismiss.
NASD stated that, in meeting with
various constituent groups of the
arbitration forum, including investor
and industry representatives, it
suggested amending the proposed rule
to provide that a panel may grant a
motion to dismiss before a hearing only
if it determines that there are no
material facts in dispute or that there are
no credibility determinations to be
made. NASD stated that none of the
constituencies indicated that they
would support the suggested
amendments, and that they were unable
to reach a consensus on any
amendments to the proposed rule. As a
compromise, NASD suggested amending
the narrative portion of the rule filing to
explain under what circumstances a
motion to dismiss might be granted.
NASD stated that it believed the various
constituencies supported this
compromise.
Therefore, in Amendment 5, NASD
proposed the following guidance:
For purposes of this rule, if a party
demonstrates affirmatively the legal defenses
of, for example, accord and satisfaction,
arbitration and award, settlement and release,
or the running of an applicable statute of
repose, the panel may consider these
defenses to be extraordinary circumstances.
In such cases, the panel may dismiss the
arbitration claim before a hearing on the
merits if the panel finds that there are no
material facts in dispute concerning the
defense raised, and there are no
determinations of credibility to be made
concerning the evidence presented.
The Commission received 125
comment letters on Amendment 5. Most
of the commenters objected to NASD’s
proposed guidance. As a result, NASD
filed Amendment 6 to the proposed rule
change, withdrawing Proposed 12504
and all references to the rule from the
Customer Code.129 The text of
Amendment 6 is available on NASD’s
Web site:
https://www.nasd.com/RulesRegulation/
RuleFilings/2003RuleFilings/
NASDW_009306?=802.
HH. Proposed Rule 12505—Cooperation
of Parties in Discovery
As published in the Customer Code
Notice, Proposed Rule 12505 provides
that the parties must cooperate to the
fullest extent practicable in the
voluntary exchange of documents and
information to expedite the arbitration.
One commenter contended that the
proposed rules should explicitly
provide that the discovery procedures
129 Proposed Rule 12504 has been re-filed as a
separate proposed rule change and published for
public comment. See supra note 23.
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are mandatory and suggested
eliminating the word ‘‘voluntary’’ from
Proposed Rule 12505.130
NASD agreed with this comment,
stating that this change would help to
ensure that the parties understand the
importance of complying with the
discovery process. The proposed rule
change is amended as follows (new
language in italics; deleted language in
[brackets]):
12505. Cooperation of Parties in
Discovery
The parties must cooperate to the
fullest extent practicable in the
[voluntary] exchange of documents and
information to expedite the arbitration.
*
*
*
*
*
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II. Proposed Rule 12506—Document
Production Lists
Proposed Rule 12506 establishes
procedures for producing or objecting to
document production requirements
under the Discovery Guide and the
document production lists it contains
(‘‘Document Production Lists’’), as
amended in the Customer Code.
1. ‘‘Control’’
As published in the Customer Code
Notice, Proposed Rule 12506(b)
provides that parties must produce to all
other parties all documents in their
‘‘possession or control’’ that are
described in the applicable Document
Production Lists. Similarly, Proposed
Rule 12514(a) (Exchange of Documents
and Witness Lists Before Hearing)
provides that parties must exchange
certain materials in their ‘‘possession or
control’’ that they intend to use at the
hearing that have not already been
produced. Several commenters argued
that the term ‘‘control’’ should be
deleted from Proposed Rules 12506(b)
and 12514(a), noting that the concept of
‘‘control’’ in the discovery context has
been defined, through case law, to
include not only possession of the
requested documents, but also the legal
right to obtain those documents.131 As
a result, these commenters contended
that customers could incur increased
costs to comply with these proposed
rules, or face sanctions if they are
unable to gain access to documents from
third-parties or unable to do so in a
timely manner.
In Amendment 5, NASD responded
that the addition of the term ‘‘control’’
to Proposed Rules 12506(b) and
12514(a) is intended to expand, not
narrow, the range of documents that are
to be produced in discovery. NASD
believes that under these proposed
rules, it should be easier for customers
to gain access to documents held by
third-parties on behalf of respondents,
because respondents would be required
to produce documents, regardless of
where the documents are stored or
maintained. NASD believes that, under
these proposed rules, the customer
would have more control in the
discovery process. For these reasons,
NASD did not propose to amend
Proposed Rules 12506(b) and 12514(a)
in response to this issue. In Amendment
7, however, noting additional comments
submitted on this issue,132 NASD stated
that it is sensitive to customers’
concerns regarding the costs they could
incur under the discovery process and
amended Proposed Rule 12508 to
address this issue.133
2. Good Faith Standard
Proposed Rules 12506(b)(1) and
12507(b)(1) provide that, in response to
a Document Production List
requirement or a discovery request, a
party has the option of identifying and
explaining the reason that a particular
document or piece of information
cannot be produced within the required
time, and stating when the documents
would be produced (‘‘delay
provisions’’). Several commenters
asserted that parties would abuse the
delay provisions by setting a selfimposed deadline with the purpose of
impeding and delaying discovery.134
They also noted that the proposed rules
would not subject a party to sanctions
for using the delay provisions in bad
faith, including Proposed Rule 12511
(Discovery Sanctions).
NASD responded that it believes the
expectation for parties to act in good
faith is implied in the discovery
provisions of both the current Code and
the Customer Code. NASD agreed,
however, that Proposed Rules 12506(a)
and 12507(b) of the Customer Code
should be amended to eliminate any
ambiguity concerning the applicability
of a ‘‘good faith’’ standard. Therefore,
NASD proposed in Amendment 5 to
include an explicit ‘‘good faith’’
standard so that frivolous delays,
unreasonable timeframes, or bad faith
objections would be subject to
sanctions. Proposed Rule 12506 is
12506. Document Production Lists
(a) No change.
(b) Time for Responding to Document
Production Lists
(1) Unless the parties agree otherwise,
within 60 days of the date that the
answer to the statement of claim is due,
or, for parties added by amendment or
third-party claim, within 60 days of the
date that their answer is due, parties
must either:
*
*
*
*
*
(2) A party must act in good faith
when complying with subparagraph (1)
of this rule. ‘‘Good faith’’ means that a
party must use its best efforts to produce
all documents required or agreed to be
produced. If a document cannot be
produced in the required time, a party
must establish a reasonable timeframe
to produce the document.
(c) No change.
*
*
*
*
*
3. Discovery Deadlines
Proposed Rules 12506(b) and 12507(b)
would extend the time to produce
documents from 30 days under the
current Code to 60 days. Some
commenters viewed this as authorizing
a delay of another month before parties
may initiate the process to compel
discovery and suggested that the
standard timeframe for document
exchange should remain 30 days.135 In
Amendment 5, NASD responded that
this extension of time is intended to
address concerns of many frequent users
of the forum that the current time frame
is unrealistic and sometimes leads to
unnecessary disputes.
Several commenters observed that
because Proposed Rule 12506 would
require parties to produce documents
required by the Document Production
Lists within 60 days of the date the
answer to the statement of claim is due,
and Proposed Rule 12303 would
provide that an answer is due 45 days
from the receipt of the statement of
claim, respondents would have 105
days to produce documents required by
the Document Production Lists.136 They
argued that Proposed Rule 12506 should
be amended to require a party to
provide substantial justification for the
failure to produce documents within
105 days, or face sanctions.
In Amendment 5, NASD responded
that a party would face sanctions for
132 See
130 PACE.
133 See
131 Boliver,
Canning, Estell, Evans, Feinberg,
Ilgenfritz, Josel, Komninos, Lapidus, Lea, Lipner,
Lopez, Magary, PIABA, Pounds, Rosenfield,
Shewan, Stolle, Stoltmann, Sutherland, and
Willner.
VerDate Aug<31>2005
supra note 21 and accompanying text.
Section 0, Proposed Rule 12508 (Objecting
to Discovery; Waiver of Objection), below.
134 Boliver, Canning, Evans, Feinberg, Ilgenfritz,
Josel, Komninos, Lapidus, Lipner, Lea, Lopez,
Magary, PIABA, Pounds, Rosenfield, Shewan,
Stolle, Stoltmann, Sutherland, and Willner.
amended as follows (new language in
italics):
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135 Canning, Estell, Feinberg, Feldman,
Komninos, and Stolle.
136 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
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failing to comply with the discovery
provisions of the Customer Code under
Proposed Rule 12511, unless the panel
determines that there is substantial
justification for the failure to comply. A
party would have to provide evidence of
substantial justification for the panel to
make this determination. For the above
reasons, NASD is not proposing to
amend these proposed rules at this time
in response to these issues.
4. Discovery of Insurance Coverage
Several commenters contended that
the Document Production Lists should
be revised to require the production of
information and documents regarding
insurance policies that might provide
coverage on the dispute.137 They stated
that courts uniformly require
production of this information because
it assists the parties in evaluating
settlement possibilities and aids in
screening for conflicts. In Amendment
5, NASD responded that Proposed Rule
12506(a) has not changed the
documents or information required
under the current Document Production
Lists, and that therefore these comments
are outside the scope of the rule filing.
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5. Standard by Which Documents are
Discoverable
One commenter believes that the
documents on the Document Production
Lists should be automatically, not
presumptively, discoverable.138 This
commenter also expressed the view that
brokerage firms do not have grounds to
assert confidentiality of compliance
manuals and recommended amending
the Customer Code to state that the
party asserting confidentiality has the
burden of establishing that the
documents in question legitimately
require confidential treatment. In
Amendment 5, NASD responded that,
although this comment is outside the
scope of the rule filing, it would be
considered when NASD determines
whether future amendments are
warranted.
JJ. Proposed Rule 12507—Other
Discovery Requests
Proposed Rule 12507 establishes
procedures for making and responding
to discovery requests for items that are
not included in the Document
Production Lists. This and certain other
discovery provisions of the Customer
Code would codify provisions of the
current Discovery Guide. Three
commenters recommended also
137 Boliver,
Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltman,
Sutherland, and Willner.
138 PACE.
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incorporating into the Customer Code
the provisions of the Discovery Guide
concerning the limited purpose of
information requests, to discourage the
use of overly broad information requests
that are the equivalent of
interrogatories.139
In light of these comments, NASD
incorporated Section V of the Discovery
Guide into Proposed Rule 12507(a). In
addition, as discussed under Proposed
Rule 12506, NASD included an express
‘‘good faith’’ standard in 12507(b).140
Proposed Rule 12507 is amended as
follows (new language in italics; deleted
language in [brackets]):
12507. Other Discovery Requests
(a) Making Other Discovery Requests
(1) Parties may also request additional
documents or information from any
party by serving a written request
directly on the party. Requests for
information are generally limited to
identification of individuals, entities,
and time periods related to the dispute;
such requests should be reasonable in
number and not require narrative
answers or fact finding. Standard
interrogatories are generally not
permitted in arbitration.
(2) [Such] Other discovery requests
may be served:
Remainder of subparagraph (2)—No
change.
(b) Responding to Other Discovery
Requests
(1) Unless the parties agree otherwise,
within 60 days from the date a
discovery request other than the
Document Production Lists is received,
the party receiving the request must
either:
Remainder of subparagraph (1)—No
change.
(2) A party must act in good faith
when complying with subparagraph (1)
of this rule. ‘‘Good faith’’ means that a
party must use its best efforts to produce
all documents or information required
or agreed to be produced. If a document
or information cannot be produced in
the required time, a party must establish
a reasonable timeframe to produce the
document or information.
*
*
*
*
*
KK. Proposed Rule 12508—Objecting to
Discovery; Waiver of Objection
Proposed Rule 12508(a) describes
how a party may object to producing a
document required by the proposed
Document Production Lists or requested
by a party. Proposed Rule 12508
requires a party to specifically identify
which documents or requested
139 PACE,
140 See
PO 00000
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Section 0, above.
Frm 00021
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4593
information the party is objecting to and
why. One commenter contended that
the proposed rule would impose a
burden on the parties to locate and
identify the specific documents and
information to which they are
objecting.141 This commenter suggested
amending the proposed rule to require
an objecting party to specify only the
request for documents or information
that it is objecting to and the reasons for
its objection.
In Amendment 5, NASD responded
that it believes the provisions of
Proposed Rule 12508(a) are appropriate,
and that allowing parties to object to an
entire document or information request
would undermine the purpose of the
proposed rule, which is to require more
specificity in objections.
Proposed Rule 12508(b) provides that
any objection not made within the
required time is waived unless the panel
determines that the party had
substantial justification for failing to
make the objection within the required
time. One commenter contended that
this provision would unnecessarily
require the parties to anticipate every
possible objection or face the penalty of
waiver.142 In this commenter’s view, the
proposed rule would encourage
objections as a protective measure, even
though a party may be sanctioned under
Proposed Rule 12511 for frivolous
objections. Stating that parties would
need to balance the risk of waiver
against the risk of sanctions, this
commenter suggested deleting Proposed
Rule 12508(b). In Amendment 5, NASD
responded that Proposed Rule 12508 is
based on current practice in the forum,
and that it believes the provisions and
intent of Proposed Rule 12508(b) are
clear.
For the above reasons, NASD is not
proposing to amend the proposed rule
in connection with these issues at this
time.
In connection with commenters’
concerns regarding the term ‘‘control’’
in Proposed Rules 12506 and 12514,
discussed above,143 NASD amended
Proposed Rule 12508 as follows (new
language in italics):
12508. Objecting to Discovery; Waiver
of Objection
(a) No change.
(b) No change.
(c) In making any rulings on
objections, arbitrators may consider the
relevance of documents or discovery
141 SIA.
142 Id.
143 See Section 0, Proposed Rule 12506
(Document Production Lists), above, and Section 0,
Proposed Rule 12514 (Exchange of Documents and
Witness Lists Before Hearing), below.
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requests and the relevant costs and
burdens to parties to produce this
information.
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LL. Proposed Rule 12509—Motions to
Compel Discovery
Proposed Rule 12509 provides that a
party may make a motion asking the
panel to order another party to produce
documents or information if the other
party has: (1) Failed to comply with
Proposed Rules 12506 or 12507; or (2)
objected to the production of documents
or information under Proposed Rule
12508. Two commenters contended that
the proposed rule should include other
reasons that a motion to compel may be
filed, such as a bad faith use of the delay
provisions of Proposed Rules 12506(b)
and 12507(b), which would allow
parties to name self-imposed deadlines
for producing specified documents.144
These commenters argued that a motion
to compel may be warranted if the
parties’ reason for using the delay
provisions is in bad faith or the selfimposed deadline is unreasonably long
and expressed concern that this conduct
would not be subject to sanctions under
Proposed Rule 12511.
As discussed in connection with
Proposed 12506 and 12507, above,
NASD stated in Amendment 5 that the
concept of ‘‘good faith’’ is implied in the
discovery provisions of the current Code
and the Customer Code, and proposed
to amend those rules to explicitly
include a ‘‘good faith’’ standard for
compliance. NASD believes the issues
raised concerning Proposed Rule 12509
would be addressed with these
proposed changes.
Several commenters suggested that
costs and attorneys fees be assessed
immediately against the losing party in
a discovery motion seeking the
production of documents and
information required by Document
Production Lists 1 and 2, absent a
finding by the panel of substantial
justification.145 In Amendment 5, NASD
responded that motions to compel are
issued to enforce compliance with the
discovery rules and are not meant to be
punitive. It noted, however, that
arbitrators may impose a range of
sanctions, as provided in Proposed
Rules 12212 and 12511, in appropriate
circumstances.
For the reasons stated above, NASD is
not proposing to amend Proposed Rule
12509 at this time.
144 Feinberg and Canning. See Section 0,
Proposed Rule 12506 (Document Production Lists),
above, concerning delay provisions.
145 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
VerDate Aug<31>2005
15:13 Jan 30, 2007
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MM. Proposed Rule 12510—Depositions
Proposed Rule 12510 provides that
depositions are discouraged but may be
approved by the panel in very limited
circumstances. Some commenters
contended that, when time is of the
essence, the requirement to receive
arbitrator approval in advance could
result in the loss of testimony or
evidence.146 They suggested that the
proposed rule should include a
procedure that permits a deposition to
be taken before a panel is selected.
In Amendment 5, NASD responded
that it is sensitive to the commenters’
concerns and noted that the proposed
rule would not prevent parties from
mutually agreeing to take the testimony
of an ill or dying witness before a panel
has been selected. For this reason,
NASD is not proposing to amend
Proposed Rule 12510 at this time.
NN. Proposed Rule 12511—Discovery
Sanctions
Under Proposed Rule 12511, a party
would face sanctions for failing to
cooperate in the exchange of documents
and information as required under the
Customer Code. Several commenters
suggested that the proposed rule also
should permit sanctions if parties do not
timely produce the requisite documents
from Document Production Lists 1 and
2 without good cause.147 In Amendment
5, NASD responded that Proposed Rule
12511 specifically states that the panel
may issue sanctions against any party in
accordance with Proposed Rule
12212(a) for failure to comply with the
discovery provisions of the Customer
Code. It thus believes the commenters’
concern is sufficiently addressed under
Proposed Rule 12511.
One commenter noted that Proposed
Rule 12511 expands the scope of a
panel’s authority beyond current
practice by permitting arbitrators to
impose sanctions for violations of the
Customer Code, rather than for
violations of panel orders only.148 In
Amendment 5, NASD explained that the
purpose of this provision is to specify
that the panel has the authority to
control all aspects of an arbitration, not
just discovery, and therefore must have
the ability to enforce the rules of the
forum as well as its orders.
Two commenters noted that a bad
faith use of the delay provisions in
Proposed Rules 12506 and 12507 is not
subject to sanctions under Proposed
146 Canning
and Feinberg.
Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
148 SIA.
147 Boliver,
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Rule 12511 and suggested amending
Proposed Rule 12511 to address this
issue.149 As previously discussed,
NASD proposed in Amendment 5 to
amend Proposed Rules 12506 and 12507
to include expressly a ‘‘good faith’’
standard for compliance. NASD believes
the issues raised concerning Proposed
Rule 12511 will be addressed with the
proposed changes in Proposed Rules
12506 and 12507.
For these reasons stated above, NASD
is not proposing to amend Proposed
Rule 12511 at this time.
OO. Proposed Rule 12512—Subpoenas
Proposed Rule 12512 provides that
subpoenas may be issued ‘‘as provided
by law.’’ Similarly, Rule 10322 of the
current Code provides, ‘‘The arbitrators
and any counsel of record to the
proceeding shall have the power of the
subpoena process as provided by law.’’
Seven commenters contended that
brokerage firms abusively issue overly
broad subpoenas to non-parties, while
failing to provide notice of the subpoena
to claimants in a timely manner.150
These commenters stated that claimants
usually receive a copy of the subpoena
only after the subpoenaed party has
produced the requested documents,
thereby eliminating the opportunity to
make a meaningful objection. They
argued that parties should be allowed to
object to the subpoena before it is
issued. Several commenters also
suggested that the proposed rule should
state clearly that only arbitrators may
issue subpoenas.151
In Amendment 5, NASD agreed that
changes to the subpoena process were
needed and noted that it had separately
filed proposed rule changes relating to
subpoenas.152 NASD stated that it
intends to incorporate any approved
changes into the Customer Code.
PP. Proposed Rule 12513—Authority of
Panel to Direct Appearances of
Associated Person Witnesses and
Production of Documents Without
Subpoenas
Proposed Rule 12513 allows the panel
to order the appearance of any employee
149 Canning
and Feinberg.
Feinberg, Greco, Layne, Miller,
Stolle, and Stoltmann.
151 Canning, Feinberg, Greco, Layne, Stolle,
Stoltman.
152 The Commission recently approved these
proposed rule changes. See Order Approving
Proposed Rule Change and Amendment Nos. 1, 2,
and 3 Thereto and Notice of Filing and Order
Granting Accelerated Approval to Amendment No.
4 to Revise Rule 10322 of the NASD Code of
Arbitration Procedure Pertaining to Subpoenas and
the Power to Direct Appearances, Securities
Exchange Act Rel. No. 55038 (Jan. 3, 2007), 72 FR
1353 (Jan. 11, 2007) (SR–NASD–2005–079).
150 Canning,
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or associated person of an NASD
member without the use of subpoenas.
One commenter noted that Proposed
Rules 12100(a) and (r) consider former
associated persons to be associated
persons.153 In this commenter’s view,
while Proposed Rule 12513 would
permit a panel to order a former
associated person to attend an
arbitration hearing, this would be
impractical because the panel would
have no means to enforce an order
compelling that person’s attendance.
This commenter suggested limiting the
proposed rule to current associated
persons and stated that the attendance
of former associated persons should be
compelled by subpoena only.
In Amendment 5, NASD responded
that Proposed Rule 12100(r) is a
codification of current policy, under
which, in the arbitration context, NASD
maintains jurisdiction over a former
associated person for events that
occurred while the person was
associated with a member firm (or are
related to the person’s termination of
employment with a member firm). It
also noted that such arbitrations would
be subject to any applicable statute of
limitations and the six-year eligibility
rule under both the current Code and
Proposed Rule 12206. With regard to
Proposed Rule 12513, NASD
acknowledged that arbitrators have
limited means of requiring former
associated persons to appear or produce
documents. Nevertheless, some former
associated persons may cooperate with
these orders to facilitate resolution of
the matter. If they do not, they may be
subject to a subpoena. Because Proposed
Rule 12513 is substantively the same as
current policy, NASD is not proposing
to amend this proposed rule at this time.
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QQ. Proposed Rule 12514—Exchange of
Documents and Witness Lists Before
Hearing
As published in the Customer Code
Notice, Proposed Rule 12514(c)
provides that parties may not present at
the hearing any documents or other
materials not already produced or any
witnesses not already identified at an
earlier stage in the arbitration, unless
the panel determines that good cause
exists for the earlier failure. Proposed
Rule 12514(c) also specifically states
that the need to use documents or call
witnesses for rebuttal or impeachment
purposes based on developments during
the hearing constitutes good cause.
153 SIA. See also Section 0, Proposed Rule
12100(a) (Definition of Associated Person) and
Proposed Rule 12100(r) (Definition of Person
Associated with a Member), above.
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1. ‘‘Control’’
Proposed Rule 12514(a) (Documents
and Other Materials) provides that at
least 20 days before the first scheduled
hearing date, all parties must provide all
other parties with copies of all
documents and other materials in their
possession or control that they intend to
use at the hearing that have not already
been produced. Several commenters
objected to the use of the term ‘‘control’’
in Proposed Rule 12514(a) and Proposed
Rule 12506.154 NASD responded in
Amendment 5 that it believed the use of
the term ‘‘control’’ would make it easier
for customers to gain access to
documents held by third-parties on
behalf of respondents, because
respondents would be required to
produce documents regardless of where
the documents are stored or maintained.
In Amendment 7, NASD proposed to
amend Proposed Rule 12508 to address
this issue.155
2. Scope of ‘‘Rebuttal’’
Several commenters suggested that, to
avoid any misunderstanding of what
constitutes rebuttal, Proposed Rule
12514(c) should include information
currently contained in a form letter that
NASD sends to the parties advising
them of the hearing date and
location.156 This information instructs
parties that documents and lists of
witnesses in defense of a claim are not
considered rebuttal and, therefore, must
be exchanged by the parties. In response
to this comment, NASD agreed in
Amendment 5 to include this provision,
noting that it would be codifying
current practice.157 The proposed rule is
amended as follows (new language in
italics; deleted language in [brackets]):
12514. Exchange of Documents and
Witness Lists Before Hearing
(a) Documents and Other Materials
No change.
(b) Witness Lists
At least 20 days before the first
scheduled hearing date, all parties must
provide each other party with the names
and business affiliations of all witnesses
they intend to present at the hearing. At
154 Boliver, Canning, Estell, Evans, Feinberg,
Ilgenfritz, Josel, Komninos, Lapidus, Lea, Lipner,
Lopez, Magary, PIABA, Pounds, Rosenfield,
Shewan, Stolle, Stoltmann, Sutherland, and
Willner.
155 See Sections 0, Proposed Rule 12506
(Document Production Lists), and 0, Proposed Rule
12508 (Objecting to Discovery; Waiver of
Objection), above.
156 Boliver, Canning, Evans, Feinberg, Ilgenfritz,
Josel, Komninos, Lapidus, Lea, Lipner, Lopez,
Magary, PIABA, Pounds, Rosenfield, Shewan,
Stoltmann, Sutherland, and Willner.
157 NASD also proposed to amend Proposed Rule
12514(b) to correct a grammatical error.
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4595
the same time, [each party] all parties
must file their witness lists with the
Director, with enough copies for each
arbitrator.
(c) Exclusion of Documents or
Witnesses
Parties may not present any
documents or other materials not
produced and or any witnesses not
identified in accordance with this rule
at the hearing, unless the panel
determines that good cause exists for the
failure to produce the document or
identify the witness. Good cause
includes the need to use documents or
call witnesses for rebuttal or
impeachment purposes based on
developments during the hearing.
Documents and lists of witnesses in
defense of a claim are not considered
rebuttal or impeachment information
and, therefore, must be exchanged by
the parties.
*
*
*
*
*
3. ‘‘Good Cause’’
One commenter expressed concern
that the exception allowing documents
not exchanged to be admitted for ‘‘good
cause’’ would create uncertainty that a
panel would accept documents or
witnesses not produced or identified
during the 20-day exchange during the
hearing.158 Similarly, two commenters
expressed concern that the phrase
‘‘impeachment purposes based on
developments during the hearing’’ is
ambiguous, would create more
uncertainty in the hearing preparation
process, and would be difficult for
arbitrators to apply.159 These
commenters recommended retaining the
‘‘good cause’’ requirement, but replacing
the standard of ‘‘rebuttal or
impeachment purposes’’ with the crossexamination standard from Rule 10321
of the current Code.160 Another
commenter objected to the provision in
Proposed Rule 12514(c) that would
require parties to exchange documents
contemplated for use on crossexamination, stating that this disclosure
is antithetical to the concept of crossexamination because it would give each
party time to formulate responses.161
This commenter suggested that the
proposed rule should specifically except
cross-examination documents from the
158 Ryder.
159 Canning
and Feinberg.
and Feinberg. Current Rule 10321
(General Provisions Governing Pre-Hearing
Proceedings) provides in relevant part that parties
do not need to exchange documents or identify
witnesses ‘‘which parties may use for crossexamination or rebuttal.’’
161 Schwab.
160 Canning
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20-day exchange, as under the current
Code.
In Amendment 5, NASD responded
that the proposed rule creates a
presumption that, at the hearing, parties
may not present any documents that
were not exchanged or witnesses who
were not identified within the time
provided by the proposed rule. NASD
stated, however, that the ‘‘good cause’’
exception is intended to allow for the
need to use documents or call witnesses
for rebuttal or impeachment purposes
based on developments at the hearing.
NASD also stated that in developing
Proposed Rule 12514(c), it learned from
some of its constituents that parties
have been abusing the ‘‘cross
examination’’ exception of Rule 10321
of the current Code by inappropriately
designating certain documents as crossexamination documents. Subsequently,
at the hearing, parties allegedly
‘‘surprised’’ their opponents with these
documents, which limited the
opponents’ ability to effectively rebut
their significance. NASD stated that
Proposed Rule 12514(c) is intended to
prevent this practice. For these reasons,
NASD is not proposing to amend the
proposed rule at this time.
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4. Other Comments
Under the current and proposed
Discovery Guides, if a party states that
no responsive information or documents
exist in connection with a discovery
request, that party must make certain
affirmations at the request of the party
seeking the discovery request.
Specifically, the responding party must:
(1) State in writing that he/she
conducted a good faith search for the
requested information or documents; (2)
describe the extent of the search; and (3)
state that, based on the search, no such
information or documents exist. Two
commenters asserted that these
affirmations are inadequate and
suggested that they be amended.162
NASD responded that the Customer
Code is not changing the affirmation
provision in the Discovery Guide, and
thus that this comment is outside the
scope of this rule filing.
Two commenters asserted that
Proposed Rule 12514 would cause
parties to provide more documents than
they intend to use at the hearing, thus
limiting any meaningful analysis of the
evidence that the opposing parties
actually intend to offer at the hearing.163
They suggested that Proposed Rule
12514 should require parties to provide
notebooks of numbered exhibits with an
162 Canning
163 Canning
and Feinberg.
and Layne.
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index to opposing parties 20 days before
hearing, and to the panel at the hearing.
In Amendment 5, NASD responded
that Proposed Rule 12514 is meant to
provide general guidance on the
exchange or documents and witness
lists before a hearing, and is
substantively the same as Rule 10321(a)
of the current Code. Thus, it stated that
these comments are outside the scope of
the rule filing.
RR. Proposed Rule 12600—Required
Hearings
As published in the Customer Code
Notice, Proposed Rule 12600(c)
provides that if a hearing will be held,
the Director will notify the parties of the
time and place of the hearing at least 10
days before the hearing begins, unless
the parties agree to a shorter time. The
Commission specifically solicited
comment on whether parties need
notice of the hearing earlier than 10
days in advance. Several commenters
indicated that the proposed 10-day
notice could be insufficient.164 One
commenter stated that such short notice
might cause a small investor to lose his
or her counsel, as that counsel’s
schedule might not allow an appearance
for a hearing on 10 days’ notice, which
in turn could mean that the investor
could be forced to proceed at the
hearing without counsel.165 Other
commenters suggested that it would be
difficult for parties and witnesses who
are traveling from out of town to make
travel arrangements on 10 days’
notice.166 In Amendment 5, NASD
explained that the term ‘‘place’’ in
Proposed Rule 12600(c) refers to the
specific facility where the hearings will
be held, and that under current practice,
parties normally are notified of the city
in which the hearing will take place
prior to the IPHC. Parties also generally
agree to hearing dates at the IPHC.
NASD stated that it does not expect this
practice to change under Proposed Rule
12600(c). In response to the comments
and to ensure consistent timeframes
under the Customer Code, however,
NASD is proposing to amend Proposed
Rule 12600(c) to increase the notice
period from 10 to 20 days. The proposed
rule change is amended as follows (new
language in italics; deleted language in
[brackets]):
164 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PACE, PIABA, Pounds, Rosenfield, Shewan,
Stoltmann, Sutherland, and Willner.
165 PACE.
166 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
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12600. Required Hearings
(a) No change.
(b) No change.
(c) The Director will notify the parties
of the time and place at least [10] 20
days before the hearing begins, unless
the parties agree to a shorter time.
*
*
*
*
*
In addition, Proposed Rule 12600
provides that hearings will be held,
unless the arbitration is administered
under the provisions under the
Customer Code applicable to simplified
arbitrations or default proceedings, the
parties agree otherwise in writing, or the
arbitration has been settled, withdrawn,
or dismissed. One commenter noted that
Proposed Rule 12600(a) would not
include cases dismissed without a
hearing under Proposed Rule 12504 and
suggested amending the proposed rule
to include this additional exception.167
In Amendment 5, NASD responded
that it believes the language and intent
of Proposed Rule 12600(a) are clear, and
as a result, did not propose to amend
this rule. In Amendment 6, NASD
withdrew Proposed Rule 12504 and all
references to that rule from the
Customer Code.168 Therefore, this
comment is no longer applicable to this
rule filing.
SS. Proposed Rule 12601—
Postponement of Hearings
Proposed Rule 12601 governs the
postponement of hearings and provides,
in relevant part, that a panel may not
grant a motion to postpone a hearing
made within 10 days of the date that the
hearing is scheduled to begin, unless the
panel determines that good cause exists.
One commenter asserted that, at
times, arbitrators have attempted to
ignore the agreement of the parties to
postpone an arbitration and compel
parties to proceed.169 To eliminate this
possibility, this commenter suggested
that the proposed rule should provide
that a hearing must be postponed by
agreement of the parties and may be
postponed under the other listed
circumstances. Another commenter
noted that Proposed Rule 12601(a)
appears to give the parties the
unfettered right to postpone the hearing
whenever they agree to do so, which
would contradict an arbitrator’s duty to
keep cases moving toward resolution.170
This commenter suggested
167 SIA.
168 Proposed Rule 12504 has since been re-filed
as a separate proposed rule change. See supra note
23.
169 SIA.
170 Elster. While this commenter’s views
pertained to Proposed Rule 13601(a) of the Industry
Code, his comments are relevant to the Customer
Code as well. See supra note 5.
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incorporating some provisions from
Rule 10319(c) of the current Code to
give the panel express control over the
number of times a case may be
postponed and to eliminate repeat
postponements.
NASD responded that it believes the
parties should have the discretion to
postpone a hearing if they mutually
agree, to facilitate settlement
negotiations among the parties. NASD
believes, however, that the proposed
postponement fees in the rule, which
are non-refundable, should serve as a
deterrent to multiple postponements.171
Moreover, Proposed Rule 12601(c)
would allow a panel to dismiss an
arbitration without prejudice if the
parties request or agree to more than
two postponements. In this situation, a
party could re-file the claim, subject to
all applicable fees and costs under the
Customer Code.
In light of these comments, however,
NASD also amended Proposed Rule
12601 to expressly distinguish between
when a hearing may be postponed and
when a hearing must be postponed.
NASD also added paragraph (b)(2) to the
rule, which includes provisions of a
proposed rule change that had been
approved by the Commission, but were
inadvertently omitted from the last
amendment to the Customer Code.172
The proposed rule change is amended
as follows (new language in italics;
deleted language in [brackets]):
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12601. Postponement of Hearings
(a) [When a Hearing May Be
Postponed] Postponement of Hearings
(1) When a Hearing Shall Be
Postponed
A hearing shall be postponed by
agreement of the parties.
(2) When a Hearing May Be
Postponed
A hearing may be postponed [only]:
• [By agreement of the parties;]
• By the Director, in extraordinary
circumstances;
• By the panel, in its own discretion;
or
• By the panel, upon motion of a
party. The panel may not grant a motion
171 Both Rule 10319(b) of the current Code and
Proposed Rule 12601(b) require parties to pay a
postponement fee equal to the applicable hearing
session fee if the party’s postponement request is
granted. Under Rule 10319(b), a party would pay
twice the hearing session fee for each subsequent
postponement, whereas under Proposed Rule
12601(b), the fee would not increase for subsequent
requests. See Section 0, below.
172 See Order Approving Proposed Rule Change
and Amendment Nos. 1 and 2 Relating to the
Adjournment of an Arbitration Hearing Within
Three Business Days of the First Scheduled Hearing
Session, Securities Exchange Act Rel. No. 49716
(May 17, 2004), 69 FR 29342 (May 21, 2004) (SR–
NASD–2003–164).
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to postpone a hearing made within 10
days of the date that the hearing is
scheduled to begin, unless the panel
determines that good cause exists.
(b) Postponement Fees
(1) No change.
(2) If a postponement request is made
by one or more parties and granted
within three business days before a
scheduled hearing session, the party or
parties making the request shall pay an
additional fee of $100 per arbitrator. If
more than one party requests the
postponement, the arbitrators shall
allocate the $100 per arbitrator fee
among the requesting parties. The
arbitrators may allocate all or a portion
of the $100 per arbitrator fee to the nonrequesting party or parties, if the
arbitrators determine that the nonrequesting party or parties caused or
contributed to the need for the
postponement. In the event that a
request results in the postponement of
consecutively scheduled hearing
sessions, the additional fee will be
assessed only for the first of the
consecutively scheduled hearing
sessions. In the event that an
extraordinary circumstance prevents a
party or parties from making a timely
postponement request, the arbitrators
may use their discretion to waive the
fee, provided verification of such
circumstance is received.
(3) No change.
(c) No change.
*
*
*
*
*
One commenter asked whether a
motion for postponement outside of the
10-day window under Proposed Rule
12601(a) would require a ‘‘good cause’’
explanation.173 In Amendment 5, NASD
explained that if a party requests to
postpone a hearing more than 10 days
from the date the hearing is scheduled
to begin, it would not need to
demonstrate good cause. Rather, a panel
may grant a party’s request based solely
on the request, and the party would be
required to pay any applicable fees.
TT. Proposed Rule 12602—Attendance
at Hearings
Proposed Rule 12602 provides that
the parties and their representatives are
entitled to attend all hearings, and the
panel will decide who else may attend
any or all of the hearings. Several
commenters viewed Proposed Rule
12602 as inconsistent with directions
given in the Securities Industry
Conference on Arbitration Manual,
which creates a presumption for the
attendance of expert witnesses and an
173 Ryder.
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4597
investor’s representative.174 They
suggested that the proposed rule should
expressly allow expert and other fact
witnesses to attend hearings.
In Amendment 5, NASD agreed that
expert witnesses should be allowed to
attend all hearings, but stated that the
panel should have the discretion to
allow other persons to attend hearings
(e.g., an individual assisting an elderly
or disabled party) or to bar someone
who may be disruptive to the
proceeding.
In response to comments, the
proposed rule change is amended as
follows (new language in italics):
12602. Attendance at Hearings
The parties and their representatives
are entitled to attend all hearings.
Absent persuasive reasons to the
contrary, expert witnesses should be
permitted to attend all hearings. The
panel will decide who else may attend
any or all of the hearings.
*
*
*
*
*
UU. Proposed Rule 12607—Order of
Presentation of Evidence and
Arguments
Proposed Rule 12607 provides that
while the claimant generally will
present its case, followed by the
respondent’s defense, the panel may
vary the order in which the hearing is
conducted, as long as each party is
given a fair opportunity to present its
case. Three commenters noted that no
other proposed rule addresses the order
of the presentation of evidence.175 They
recommended that Proposed Rule 12607
should expressly address opening
statements and closing arguments, and
clarify that rebuttal testimony is
allowed. Several commenters suggested
that Proposed Rule 12607 should give
claimants the right to reserve any or all
of their closing argument for rebuttal,
some noting that this would be
consistent with current practice and
IM–10317 under the current Code.176
NASD responded that it believes the
panel has the authority to control a
hearing, which includes determining
the order in which the hearing is
conducted. Consistent with that
principle, Proposed Rule 12607 is
intended to provide the panel with
discretion to vary the order in which the
hearing is conducted, provided each
174 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
Page, PIABA, Pounds, Rosenfield, Shewan,
Stoltmann, and Sutherland.
175 Canning, Feinberg, and Stoltmann.
176 Boliver, Canning, Evans, Feinberg, Ilgenfritz,
Josel, Komninos, Lapidus, Lea, Lipner, Lopez,
Magary, Page, PIABA, Pounds, Rosenfield, Shewan,
Stoltmann, Sutherland, and Willner.
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party is given a fair opportunity to
present its case. For these reasons,
NASD is not proposing to amend this
rule at this time.
VV. Proposed Rule 12700—Dismissal of
Proceedings Prior to Award
Proposed Rule 12700 lists the
circumstances in which a panel may or
must dismiss an arbitration or claim
prior to award. One commenter stated
that dismissals under Proposed Rule
12700(b) should be classified as an
award and put into writing pursuant to
Proposed Rule 12904 (Awards).177 In
this commenter’s opinion, because
dismissal orders require a dispositive
determination of the arbitrators and are
subject to vacatur challenges in court,
they are legally ‘‘awards.’’
In Amendment 5, NASD responded
that it believes its proposed definition of
‘‘award’’ under Proposed Rule 12100
addresses this commenter’s concern.178
Moreover, NASD explained that panels
issue awards under current practice if
they determine that cases should be
dismissed, with or without prejudice.
For these reasons, NASD is not
proposing to amend Proposed Rule
12700(b) at this time.
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WW. Proposed Rule 12702—Withdrawal
of Claims
Proposed Rule 12702(a) provides that
before a claim has been answered by a
party, the claimant may withdraw the
claim against that party with or without
prejudice. Proposed Rule 12702(b)
provides that after a claim has been
answered by a party, the claimant may
only withdraw the claim against that
party with prejudice unless the panel
decides, or the parties agree, otherwise.
In the Customer Code Notice, the
Commission asked whether Proposed
Rule 12702(b) appropriately addresses
the concern of allowing claimants to
withdraw claims without prejudice,
while protecting respondents from
expending significant resources to
respond to a claim that is later
withdrawn or having to respond to the
same claim multiple times.
Several commenters opposed
Proposed Rule 12702(b), contending
that, in their collective experiences,
there are few instances in which a claim
had to be withdrawn after an answer
was filed.179 These commenters argued
that, at the very least, the proposed rule
should provide arbitrators with the
177 Ryder.
178 See discussion in Section 0, Proposed Rule
12100(b) (Definition of Award), above.
179 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
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authority to decide whether a claim, if
withdrawn after an answer is filed,
should be withdrawn with or without
prejudice.
In Amendment 5, NASD responded
that Proposed Rule 12702(b) is intended
to deter claimants’ gamesmanship in
withdrawing and refiling claims in
order to select a new panel. NASD noted
that under Proposed Rule 12702, if
claimants have legitimate reasons to
withdraw claims without prejudice after
the answer is filed, they may ask the
arbitrators to allow them to do so. NASD
believes that this provision is a
reasonable accommodation of the
competing interests in the forum and
declined to amend Proposed Rule
12702(b) at this time.
XX. Proposed Rule 12800—Simplified
Arbitration
Proposed Rule 12800 establishes
procedures for simplified arbitration,
which are claims of $25,000 or less.
While respondents have only 20 days to
answer a simplified arbitration claim
under the current Code, they would
have 45 days to do so under the
Customer Code, consistent with cases
submitted under regular arbitration. In
the Customer Code Notice, the
Commission asked whether the
proposed 45-day deadline should be
shortened in simplified cases to reflect
the fact that they are meant to take place
more expeditiously than regular cases.
Several commenters opposed the
proposed 45-day deadline, contending
that firms should be able to respond
more quickly to small, uncomplicated
claims.180 Moreover, these commenters
believe that the longer deadline would
diminish the benefits of simplified
arbitrations as a quick, inexpensive
option for small investors. As an
alternative, several commenters
suggested a 30 day deadline, similar to
the requirements in most state courts for
the filing of an answer.181
In Amendment 5, NASD responded
that it is sensitive to the commenters’
concerns, but noted that the 45-day
deadline reflects current practice in the
forum. NASD stated that frequent users
of the forum and NASD staff report that
parties routinely extend the deadlines in
simplified arbitration that are provided
under Rule 10302 of the current Code.
Because parties so often extend existing
deadlines, NASD believes that Proposed
180 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PACE, PIABA, Pounds, Rosenfield, Shewan,
Stoltmann, Sutherland, and Willner.
181 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
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Rule 12800 would simplify and
streamline the administration of
simplified arbitrations without resulting
in additional delay.
One commenter contended that, while
the current Code permits a claimant to
reply to the respondent’s answer, the
Customer Code does not explicitly
authorize this practice.182 In this
commenter’s view, because many
claimants filing simplified arbitration
claims are pro se, the procedures
controlling these arbitrations should be
expressly stated. This commenter
suggested defining ‘‘pleadings’’ to
clarify that replies can be filed to
respondents’ answers in simplified
arbitration. This commenter also
suggested providing that claimants have
10 days to file such replies following the
close of the discovery period.
In Amendment 5, NASD responded
that although it agrees that a definition
of ‘‘pleadings’’ should be included in
the Customer Code, (see Section 0,
above) it does not agree with the
suggestion that claimants be given 10
days to file a reply following the close
of the discovery period. NASD
explained that, because time limits
under the Customer Code are meant to
be standardized, the proposed rule does
not include the special time limits or
deadlines for simplified cases from the
current Code.
One commenter objected that the only
arbitrators eligible to hear simplified
arbitration cases are those included on
the chairperson-eligible arbitrator
roster.183 In Amendment 5, NASD
responded that, because simplified
arbitration cases are decided by only
one arbitrator, it believes the arbitrator
should have had the experience of
sitting on prior cases. Proposed Rule
12800, however, would give parties the
option to select an arbitrator from a
different roster if they mutually agree.
For these reasons, NASD is not
proposing to amend Proposed Rule
12800 at this time.
YY. Proposed Rule 12801—Default
Proceedings
Proposed Rule 12801 addresses the
applicability of, and procedures
involved in, default proceedings. One
commenter noted that default
proceedings under Rule 10314(e) of the
current Code apply to defunct firms
only, and asserted that the reference to
default proceedings in Proposed Rule
12308, concerning failure to answer
claims, would expand the use of default
proceedings to all respondents who fail
182 PACE.
183 Caruso.
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to answer, whether active or defunct.184
NASD explained that, like Rule 10314(e)
of the current Code, Proposed Rule
12801 would apply only to a respondent
within one of the following four
categories: (1) A member whose
membership has been terminated,
suspended, canceled, or revoked; (2) a
member that has been expelled from the
NASD; (3) a member that is otherwise
defunct; or (4) or an associated person
whose registration is terminated,
revoked, or suspended. Therefore,
Proposed Rule 12801 would not apply
to active firms and would not change
the substantive requirements of the
default procedures under the current
Code.
Two commenters suggested that
Proposed Rule 12801 should: (1) Permit
default proceedings when a respondent
(including current members and
associated persons with active
registrations) has failed to file both an
answer and a uniform submission
agreement; (2) limit the time a party has
to file the answer and uniform
submission agreement; (3) provide that,
under the proposed default process,
determinations should be dispositive
only in favor of the claimant; and (4)
give movants the opportunity to present
the case in evidentiary hearing on any
issues not favorably ruled on.185
In Amendment 5, NASD responded
that Proposed Rule 12801 has not
changed the substantive requirements
concerning default procedures in Rule
10314(e) of the current Code, which
requires claimants to present a sufficient
basis to support the granting of an
award. It therefore stated that this
comment is outside the scope of the rule
filing.
ZZ. Proposed Rule 12900—Fees Due
When a Claim Is Filed
Proposed Rule 12900 establishes
filing fees due from each party based on
the amount in controversy. Several
commenters contended that industry
members should pay the majority of the
customer filing fee, suggesting that the
filing fee for public customers should be
limited to $200.186 In their view, while
public customers should be subject to
the panel’s allocation of fees in the
award, they should not have to incur
undue expense at the outset to file a
claim.
Another commenter suggested that
the lack of an increase in fees for claims
above one million dollars seems to favor
184 Ryder.
185 Canning
and Feinberg.
Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
Page, PIABA, Pounds, Rosenfield, Shewan,
Stoltmann, Sutherland, and Willner.
186 Boliver,
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wealthier claimants.187 This commenter
indicated that the fee schedules could
be perceived as unfair because mid-level
claimants appear to be shouldering a
disproportionate percentage of the
forum fees. To shift the cost burden to
those who stand to benefit the most,
while eliminating the perception that
the fee changes impact the middle-class
investor the most, this commenter
suggested that NASD should amend
Proposed Rule 12900 to charge a fixed
percentage as an additional fee for any
amounts claimed over one million
dollars.
In Amendment 5, NASD responded
that Proposed Rule 12900 made very
minimal changes to the fee schedules in
Rule 10332 of the current Code, and that
the proposed changes would not result
in an increase in the total amount of fees
paid by customers or associated persons
when filing a claim. As NASD
explained, for claims of $30,000 to
$50,000, the customer’s overall filing
fees would decrease by $50, and for
claims of $1 million to $3 million, the
customer’s overall filing fees would
decrease by $100. NASD also stated that
its fee schedules are commensurate with
the dollar amount of the claims filed
and damages requested. In its view, the
proposed, simplified fee schedules
would make it easier for parties to
understand the total amount due upon
filing. For these reasons, NASD is not
proposing to amend Proposed 12900 at
this time.
One commenter expressed concern
that the expense of arbitration (i.e.,
filing fees) may prevent access to the
forum and suggested that NASD amend
Proposed Rule 12900(d) to expressly
disclose that fee waivers may be granted
to parties who can demonstrate
financial hardship.188 This commenter
also stated that the proposed rule
should explain the practice and
procedure for applying for fee waivers
and NASD’s criteria for granting them.
In Amendment 5, NASD responded that,
although this comment is beyond the
scope of the rule filing, it would
consider the comment in considering
whether future amendments are
warranted. In Amendment 7, NASD
noted that the procedures to request a
filing fee waiver already are located on
NASD’s Web site in the Uniform Forms
Guide, at: https://www.nasd.com/web/
groups/med_arb/documents/
mediation_arbitration/
nasdw_007954.pdf.
187 Ryder.
188 PACE.
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AAA. Proposed Rule 12902—Hearing
Session Fees, and Other Costs and
Expenses
Proposed Rule 12902 establishes
hearing session fees due from the parties
based on the amount in controversy.
Several commenters noted that,
although Proposed Rule 12902 would
require a party to pay one fee, which
includes the filing fee and the hearing
session deposit fee, it does not provide
that any of the fee will be applied to any
hearing fees incurred.189 These
commenters contended that a claimant
would pay for the first hearing session
twice—once through the filing fee and
then again when the hearing session
fees are assessed.
NASD responded that it did not
intend to increase the fee for submitting
a claim to arbitration under the
Customer Code and agreed that
clarification is needed. Thus, NASD
proposed to amend Proposed Rule
12902(b) to provide that an amount
equal to one hearing session fee would
be deducted from the total amount of
the hearing session fees assessed against
the party who paid the filing fee. The
proposed rule change is amended as
follows (new language in italics):
12902. Hearing Session Fees, and Other
Costs and Expenses
(a) No change.
(b) Payment of Hearing Session Fees
(1) No change.
(2) No change.
(3) In the award, the amount of one
hearing session fee will be deducted
from the total amount of hearing session
fees assessed against the party who paid
the filing fee. If this amount is more
than any fees, costs, and expenses
assessed against this party under the
Code, the balance will be refunded to
the party.
(c) No change.
(d) No change.
*
*
*
*
*
In Amendment 5, NASD also
proposed to amend Proposed Rule
12902 to address the issue of refund
payments. NASD stated that it receives
numerous requests from non-parties to
make refunds payable to the attorneys or
other non-parties that may have made
payment on behalf of named parties.
Currently, when any money remains in
a party’s account after all fees and
charges are assessed, NASD’s practice is
to refund the money directly to the
party. Because parties themselves sign
the uniform submission agreement and
189 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
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are liable for any fees or costs incurred
under the current Code, NASD believes
it is inappropriate to issue refunds to
anyone other than a party. Therefore,
NASD is proposing to codify its practice
by adding a new provision to Proposed
Rule 12902. The proposed rule change
is amended as follows (new language in
italics):
12902. Hearing Session Fees, and Other
Costs and Expenses
*
*
*
*
*
(e) Refund Payments
Any refunds of fees or costs incurred
under the Code will be paid directly to
the named parties, even if a non-party
made a payment on behalf of the named
parties.
*
*
*
*
*
BBB. Proposed Rule 12904—Awards
Proposed Rule 12904, in pertinent
part, establishes the required content of
awards. One commenter suggested
defining the term ‘‘award’’ under the
Customer Code.190 In Amendment 5,
NASD agreed with this comment and
included a definition of ‘‘award.’’ 191
The same commenter also stated that
dismissal of an entire claim should be
considered an award. In Amendment 5,
NASD agreed and stated that the
proposed definition of ‘‘award’’ under
Proposed Rule 12100 addresses this
issue.
Finally, this commenter noted that
although Rule 10330 requires all awards
to be in writing and signed by a majority
of the arbitrators, parties nonetheless
may agree to permit one arbitrator to
sign a stipulated award that directs
expungement relief on behalf of the
whole panel. In this commenter’s view,
parties should not be allowed to have
one arbitrator sign a stipulated award on
behalf of the entire panel, even if the
parties mutually agree.
In Amendment 7, NASD explained
that under current practice, which
would continue under the Customer
Code, parties are not permitted to agree
to the appointment of selected
arbitrators for the sole purpose of
entering a stipulated award.192
Moreover, parties may not agree to
having only one arbitrator of a threemember panel sign the stipulated
award. Stipulated awards, like awards
issued after a hearing on the merits,
must be signed by a majority of the
panel.193
IV. Summary of Comments on the
Industry Code as Amended by
Amendments 1, 2, 3, and 4 and
Description of Amendments 5, 6, and 7
to the Industry Code
A. Summary of Comments on the
Industry Code as Amended by
Amendments 1, 2, 3, and 4
NASD filed Amendment 5 to the
Industry Code with the Commission on
May 4, 2005. Only one commenter
specifically addressed the Industry Code
Notice.194 This commenter noted that
Proposed Rule 13601(a) appears to give
the parties the unfettered right to
postpone the hearing whenever they
agree to do so, which the commenter
viewed as contradicting an arbitrator’s
duty to keep the cases moving toward
resolution. The commenter suggested
incorporating some provisions from
current Rule 10319(c) (Adjournments) to
give the panel some express control over
the number of times a case may be
postponed and to eliminate repeat
postponements. NASD’s response to the
commenter’s concerns is discussed
above in Section 0, Proposed Rule
12601 (Postponement of Hearings).
NASD amended Proposed Rule 13601 of
the Industry Code consistent with
Proposed Rule 12601 of the Customer
Code.
B. Amendment 5 to the Industry Code
As noted above, the Commission
received 51 comments on the Customer
Code. While none of these comments
specifically addressed the Industry
Code, because the two codes contain
similar rules and procedures, comments
on the Customer Code were also
relevant to the Industry Code. Thus,
NASD made corresponding
amendments to both the Customer Code
and the Industry Code. Amendment 5 to
the Industry Code also corrects
typographical, grammatical, and other
technical errors. NASD requested
accelerated approval for the
amendments to the Industry Code that
were not yet published. As with the
Customer Code, this request applies to
the amendments filed after the
Customer Code Notice.
The table below shows which
Industry Code and Customer Code rules
were similarly amended in
Amendments 5 to each proposed code.
CHANGES TO CUSTOMER & INDUSTRY CODES AS A RESULT OF COMMENT LETTERS
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Customer Code
Industry Code
12100—Definitions ...................................................................................
12203—Denial of NASD Forum ...............................................................
12204—Class Action Claims ....................................................................
12213—Hearing Locations .......................................................................
12214—Payment of Arbitrators ................................................................
12301—Service on Associated Persons ..................................................
12309—Amending Pleadings ...................................................................
12312—Multiple Claimants .......................................................................
12313—Multiple Respondents .................................................................
12400(b)—Arbitrator Rosters ...................................................................
12403—Generating and Sending Lists to Parties ....................................
12404—Striking and Ranking Arbitrators .................................................
12501—Other Prehearing Conferences ...................................................
12505—Cooperation of Parties in Discovery ...........................................
12506(b)—Time for Responding to Documents Production Lists ...........
12507(b)—Responding to Other Discovery Requests .............................
12507(a)—Making Other Discovery Requests .........................................
12514(c)—Exclusions of Documents or Witnesses .................................
12600—Required Hearings ......................................................................
190 Ryder.
191 See
Section 0, Proposed Rule 12100
(Definitions), above.
192 Telephone conversation between Mignon
McLemore, Assistant Chief Counsel, NASD Dispute
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13100—Definitions.
13203—Denial of NASD Forum.
13204—Class Action Claims.
13213—Hearing Locations.
13214—Payment of Arbitrators.
13301—Service on Associated Persons.
13309—Amending Pleadings.
13312—Multiple Claimants.
13313—Multiple Respondents.
13400(b)—Arbitrator Rosters.
13403—Generating and Sending Lists to Parties.
13404—Striking and Ranking Arbitrators.
13501—Other Prehearing Conferences.
13505—Cooperation of Parties in Discovery.
13507(b)—Responding to Discovery Requests.
13506(a)—Discovery Requests.
13514(c)—Exclusion of Documents or Witness.
13600—Required Hearings.
Resolution, and Gena Lai, Special Counsel, Division
of Market Regulation, SEC (Sept. 15, 2006). In
Amendment 5, NASD responded that, under the
current Code and Customer Code, if the parties
mutually agree for one arbitrator to sign a stipulated
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award on behalf of the panel, the request should be
honored.
193 See Proposed Rule 12904(a).
194 See Elster, supra note 5.
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CHANGES TO CUSTOMER & INDUSTRY CODES AS A RESULT OF COMMENT LETTERS—Continued
Customer Code
Industry Code
12601—Postponement of Hearings .........................................................
12602—Attendance at Hearings ..............................................................
12902(b)—Payment of Hearing Session Fees ........................................
12902(e)—Refund Payments ...................................................................
C. Amendment 6 to the Industry Code
In Amendment 6 to the Industry
Code, in response to commenters’
concerns regarding Proposed Rule
12504 (Motions to Decide Claims Before
a Hearing on the Merits) of the Customer
Code, NASD withdrew Proposed Rule
13504 (Motions to Decide Claims Before
a Hearing on the Merits) and all
references to that rule.195
D. Amendment 7 to the Industry Code
In Amendment 7 to the Industry
Code, NASD made changes that
correspond to those in Amendment 7 to
the Customer Code.196 NASD also
amended Proposed Rule 13800(c)
(Simplified Arbitration) to provide that
no hearing will be held in simplified
arbitrations of industry cases unless the
claimant requests a hearing. Previously,
the rule inaccurately provided that a
customer could request a hearing under
the rule, although Proposed Rule
13800(c) does not apply to customer
cases. Proposed Rule 13800(c) is
amended as follows (new language in
italics; deleted language in [brackets]):
13800. Simplified Arbitration
(a)–(b) No change.
(c) Hearings
(1) No hearing will be held in
arbitrations administered under this
rule unless the [customer] claimant
requests a hearing.
(2) No change.
(d)–(f) No change.
*
*
*
*
*
For the text of Amendments 5, 6, and
7 to the Industry Code, including
amendments to the narrative portion
and exhibits of the Industry Code filing,
please see NASD’s Web site at the
following URL: https://www.nasd.com/
RulesRegulation/RuleFilings/
2004RuleFilings/NASDW_009295.
13601—Postponement of Hearings.
13602—Attendance at Hearings.
13902(b)—Payment of Hearing Session Fees.
13902(e)—Refund Payments.
2004–011), as amended, are consistent
with the requirements of the Act and the
rules and regulations thereunder
applicable to a national securities
association.197 In particular, the
Commission finds that the proposals, as
amended, are consistent with the
provisions of Section 15A(b)(6) of the
Act,198 which requires, among other
things, that the rules of a national
securities association be designed to
prevent fraudulent and manipulative
acts and practices, to promote just and
equitable principles of trade, and, in
general, to protect investors and the
public interest. The Commission finds
that NASD’s proposals, as amended, are
designed to protect investors and the
public interest by providing an
accessible and clearly organized set of
rules to facilitate the resolution of
disputes by users and administrators of
the arbitration forum. The revision of
the current NASD rules into plain
English will make the process of
arbitration more transparent and more
accessible to users of the forum,
including those who may file arbitration
claims pro se. Moreover, the
reorganization of the current Code into
three separate codes should minimize
confusion as to which rules apply to
customer cases or industry cases and
further improve the transparency of the
arbitration process, thereby improving
the efficiency with which cases are
processed in the NASD dispute
resolution forum.199
Particular provisions of the Customer
Code and Industry Code that vary
substantively from the current Code are
discussed below.
mstockstill on PROD1PC62 with NOTICES2
V. Discussion
After careful review, the Commission
finds that the proposed rule changes
(SR–NASD–2003–158 and SR–NASD–
A. Proposed Rules 12105 and 13105—
Agreement of the Parties
The current Code does not
specifically address the parties’
modification of a provision of the
current Code or a decision of the
Director or the panel by written
agreement. Proposed Rules 12105(a) and
13105(a) of the Customer Code and
195 See Section 0, Proposed Rule 12504 (Motions
to Decide Claims Before a Hearing on the Merits),
above.
196 There were no changes corresponding to those
for Proposed Rule 12200 (concerning insurance
business activities of a member), however, because
there is no corollary in the Industry Code.
197 In approving this proposal, the Commission
has considered the proposed rules’ impact on
efficiency, competition, and capital formation. 15
U.S.C. 78c(f).
198 15 U.S.C. 78o–3(b)(6).
199 The Commission already has approved the
Mediation Code. See supra note 8.
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Industry Code, respectively, generally
allow these modifications. Furthermore,
Proposed Rules 12105(b) and 13105(b)
provide that if the Director or the panel
determines that a named party is
inactive in the arbitration or has failed
to respond after adequate notice has
been given, the Director or the panel
may determine that the written
agreement of that party is not required
while the party is inactive or not
responsive. Proposed Rules 12105(b)
and 13105(b) are designed to allow the
active parties in an arbitration to
continue to exercise the control
intended by Proposed Rules 12105(a)
and 13105(a), in the event that a party
whose agreement is needed is not
participating in the arbitration or is
otherwise unresponsive. The
Commission notes that NASD has
clarified the meaning of ‘‘inactive party’’
by amending Proposed Rules 12105(b)
and 13105(b) to provide examples of
who an inactive party is in the rule text.
As amended, these proposed rules
should improve the efficacy and
efficiency with which arbitration cases
can proceed.
B. Proposed Rules 12203 and 13203—
Use of the Forum
Rule 10301(b) of the current Code
allows the Director of Arbitration to
decline the use of the NASD arbitration
forum only if the ‘‘dispute, claim, or
controversy is not a proper subject
matter for arbitration,’’ and only upon
approval of the NAMC or its Executive
Committee. Proposed Rules 12203(a)
and 13203(a) of the Customer Code and
Industry Code, respectively, provide
that the Director ‘‘may decline to permit
the use of the NASD arbitration forum
if the Director determines that, given the
purposes of NASD and the intent of the
Code, the subject matter of the dispute
is inappropriate, or that accepting the
matter would pose a risk to the health
or safety of arbitrators, staff, or parties
or their representatives.’’ Proposed
Rules 12203 and 13203 are intended to
give the Director the flexibility needed
in emergency situations. The proposed
rules also would provide that this
authority may be exercised only by the
Director or the President of NASD
Dispute Resolution and cannot be
delegated.
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The Commission believes that the
proposed rules should facilitate
excluding cases from the NASD
arbitration forum that are beyond its
mandate, allowing it to focus on the
cases that are appropriately in the
forum. This, in turn, should promote the
efficacy and efficiency of the arbitration
forum in processing its claims. The
Commission agrees that in emergency
situations, it is reasonable for the
Director to have the authority and
flexibility to act quickly to protect the
health and safety of users and
administrators of the forum. We note
that this authority, which cannot be
delegated by the Director or President of
NASD Dispute Resolution, should be
limited by application in only a very
narrow range of unusual circumstances.
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C. Proposed Rules 12205 and 13205—
Shareholder Derivative Actions
The current Code does not
specifically address whether
shareholder derivative actions may be
arbitrated at NASD. NASD has stated
that such claims are not eligible for
arbitration in it is forum because, by
definition, they involve corporate
governance disputes that do not arise
out of, or in connection with, the
business of a member firm or an
associated person. Nonetheless, the
question arises from time to time,
occasionally after a claimant has filed a
statement of claim. Proposed Rules
12205 and 13205 of the Customer Code
and Industry Code, respectively, would
provide that shareholder derivative
actions are not eligible for arbitration at
NASD.
The Commission believes that the
inclusion of these proposed rules
should provide guidance to parties and
obviate the need for parties to expend
resources in an attempt to arbitrate
shareholder derivative claims at NASD,
thereby improving the efficiency of the
arbitration forum. Clarifying which
cases may be heard in the Customer
Code and Industry Code is consistent
with the purposes of the proposed rule
changes.
D. Proposed Rules 12207 and 13207—
Extensions of Deadlines
Rule 10314(b)(5) of the current Code
provides that deadlines established by
the Code for filing or serving pleadings
may be extended by the Director, or
with the consent of the initial claimant.
It further provides that extensions for
filing an answer are disfavored and will
only be granted in extraordinary
circumstances, but does not provide
guidance with respect to the extensions
of other deadlines established by the
Code, the panel, or the Director.
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Proposed Rules 12207(a) and 13207(a)
of the Customer Code and Industry
Code, respectively, provide that the
parties, with written notification to the
Director, may agree in writing to extend
or modify any deadline for serving an
answer, returning arbitrator or
chairperson lists, responding to
motions, or exchanging documents or
witness lists. Proposed Rules 12207(b)
and 13207(b) provide that the panel also
may extend or modify any of the
specified deadlines, or any other
deadline set by the panel, either on its
own initiative or upon motion of a
party. Finally, Proposed Rules 12207(c)
and 13207(c) provide that the Director
may extend or modify any deadline set
by the Customer Code or Industry Code,
respectively, for good cause, or by the
panel in extraordinary circumstances.
The Commission believes that
Proposed Rules 12207 and 13207 should
give parties more control over various
aspects of the arbitration process,
subject to their mutual agreement. The
proposed rules also would give
arbitrators and the Director more
authority to manage the arbitration
process. We note that under Proposed
Rules 12207(c) and 13207(c),
respectively, the Director must satisfy a
good cause standard to extend a
deadline established by the Customer
Code or Industry Code, or find that
extraordinary circumstances exist to
extend a deadline established by the
panel. By introducing more flexibility
into the arbitration process and
providing parties, arbitrators, and the
Director with more authority to control
the process, the proposed rules should
promote the efficacy and efficiency of
the arbitration process and forum.
E. Proposed Rules 12210 and 13210—Ex
Parte Communications
The current Code does not explicitly
address ex parte communications.
Proposed Rules 12210 and 13210 in the
Customer Code and Industry Code,
respectively, are intended to provide
additional guidance to arbitrators and
parties and to further ensure the
integrity of the NASD arbitration
process. Proposed Rules 12210 and
13210 would expressly prohibit ex parte
communications between parties and
arbitrators, except in accordance with
Proposed Rules 12211 and 13211,
respectively.200 NASD stated that
200 Proposed Rules 12211 and 13211 (Rule 10334
in the current Code) allow direct communication
between parties and arbitrators subject to certain
conditions. These conditions include the
representation of parties by counsel, an agreement
to use direct communication by all arbitrators and
parties, an agreement regarding the scope of the
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Proposed Rules 12210 and 13210 are
based on general ex parte rules
applicable in court proceedings, and
current NASD practice, as reflected in
the NASD Arbitrators’ Manual, other
NASD arbitrator training materials, and
materials provided to parties, all of
which advise against ex parte
communications.
The Commission believes that the
proposed rules should aid arbitrators in
maintaining neutrality and avoiding the
appearance of impropriety, thereby
promoting the fairness of the arbitration
process and forum.
F. Proposed Rules 12212 and 13212—
Sanctions
Rule 10305(b) of the current Code,
governing the dismissal of proceedings,
provides that the ‘‘arbitrators may
dismiss a claim, defense, or proceeding
with prejudice as a sanction for willful
and intentional material failure to
comply with an order of the arbitrator(s)
if lesser sanctions have proven
ineffective.’’ In addition, the current
Discovery Guide states that ‘‘[t]he panel
has wide discretion to address
noncompliance with discovery orders.’’
For example, the panel may make an
adverse inference against a party or
assess adjournment fees, forum fees,
costs and expenses, and/or attorneys’
fees caused by noncompliance.’’
Proposed Rules 12212 and 13212 of
the Customer Code and Industry Code,
respectively, would codify the sanctions
available to arbitrators that are
described in the current Discovery
Guide, and extend them beyond the
discovery context to apply to noncompliance with any provision of the
Customer Code or Industry Code,
respectively, or order of the panel or a
single arbitrator authorized to act on
behalf of the panel. The rules also
would allow a panel to dismiss a claim,
defense, or arbitration under the same
conditions as they may currently,
although it would use the term ‘‘prior,’’
rather than ‘‘lesser,’’ sanctions, in order
to avoid potential confusion regarding
whether a prior sanction was ‘‘lesser’’ or
‘‘greater.’’
The Commission notes the authority
of NASD arbitrators to impose sanctions
for violations of any provision of the
Customer Code or the Industry Code,
rather than only for violations of orders
of the panel, as under the current Code.
The Commission believes that this
expanded authority should help to
promote just and equitable principles of
trade, and in general, to protect
investors and the public interest by
direct communication, and facsimile or e-mail
capability by all arbitrators and parties.
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deterring conduct that seeks to generate
frivolous additional disputes or hinder
dispute resolution, and by clarifying
that arbitrators have the authority to
ensure the fair and efficient
administration of arbitration
proceedings when parties fail to comply
with the Customer Code or Industry
Code or orders of the panel. The
Commission also notes that under the
Customer Code and Industry Code,
arbitrators would continue to have the
authority to make disciplinary referrals
at the end of arbitrations in connection
with potential violations of NASD rules.
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G. Proposed Rules 12213 and 13213—
Hearing Locations
In relevant part, Rule 10315 of the
current Code provides that the Director
shall determine the time and place of
the first meeting of the arbitration panel
and the parties, whether that meeting is
a pre-hearing conference or a hearing,
and shall notify the parties of the time
and place at least 15 business days
before the meeting. The arbitrators
determine the time and place for all
subsequent meetings, whether the
meetings are pre-hearing conferences,
hearings, or any other type of meetings,
and give notice as the arbitrators may
determine. Proposed Rule 12213(a)(1) of
the Customer Code provides that the
Director will select the hearing location
for the arbitration, and that generally,
this selection will be the hearing
location closest to the customer’s
residence at the time of the events
giving rise to the dispute. Proposed Rule
13213(a)(1) of the Industry Code
provides that the Director generally will
select the hearing location closest to
where the associated person was
employed at the time the dispute
arose.201 Proposed Rules 12213(a)(2)
and 13213(a)(2) also provide, however,
that before arbitrator lists are sent to the
parties, the parties may agree in writing
to a hearing location other than the one
selected by the Director, and that the
Director or panel may change the
hearing location upon a party’s motion.
NASD stated that Proposed Rules
12213 and 13213 codify current practice
and are intended to make the arbitration
process more transparent. The proposed
rules also would give the Director
discretion to select another location that
would be more appropriate or less
burdensome to the parties given the
specific facts of the case.
201 This standard would be interpreted to refer to
the time of the events giving rise to the dispute.
Telephone conversation among Jean Feeney, Vice
President, NASD; Mignon McLemore, Assistant
Chief Counsel, NASD Dispute Resolution; and Gena
Lai, Specia Counsel, Division of Market Regualtion,
SEC (Dec. 19, 2006).
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The Commission believes that the
proposed rules should provide useful
guidance to the parties and thereby
facilitate and improve the transparency
of the arbitration process. We also note
that NASD clarified in Amendments 5
to the Customer Code and Industry Code
that parties may appeal the Director’s
selection of hearing location to the
arbitration panel, once it is assembled.
H. Proposed Rules 12304, 12305, 13304
and 13305—Time to Answer
Counterclaims and Cross Claims
Rule 10314 of the current Code
provides that claimants have 10 days to
answer a counterclaim, and respondents
have 45 days to answer a cross claim.
Proposed Rules 12304 and 13304 of the
Customer Code and Industry Code,
respectively, would extend the time that
a claimant has to answer a counterclaim
from 10 to 20 days from receipt of the
counterclaim. In addition, Proposed
Rules 12305 and 13305 of the Customer
Code and Industry Code, respectively,
would shorten the time that a
respondent has to answer a cross claim
from 45 days to 20 days from the date
that the respondent’s answer to the
statement of claim is due, or from the
receipt of the cross claim.
NASD stated that standardizing these
time frames would give parties who
have already filed or served a pleading
the same amount of time to respond to
subsequent pleadings, and would
reduce unnecessary delay in the
proceeding.
The Commission believes that
standardizing the time frames within
which parties may answer
counterclaims and cross claims is
consistent with the purpose of
maintaining a transparent, efficient, and
fair arbitration forum.
I. Proposed Rules 12307 and 13307—
Deficient Claims
Under current NASD practice, if a
claimant files a deficient, or incomplete,
claim, NASD will notify the claimant,
and the claimant has 30 days to correct
the deficiency. If the deficiency is not
corrected within that time, the claim is
dismissed without prejudice. NASD
stated that this practice is consistent
with SICA’s published Arbitration
Procedures. The current Code, however,
does not expressly address what
constitutes a deficiency, or explain the
process for identifying and correcting
deficiencies.
Proposed Rules 12307 and 13307 of
the Customer Code and Industry Code,
respectively, would codify NASD’s
deficiency practice and provide that the
Director will not serve a deficient, or
incomplete, claim. They also would
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4603
enumerate the most common types of
deficiencies. The proposed rules also
would make clear that the same
standards apply to deficient
counterclaims, cross claims, and thirdparty claims served directly by parties,
and would prohibit arbitrators from
considering such claims unless the
deficiencies were corrected within the
time allowed.
The Commission believes that, by
including deficiency standards and
procedures in the Customer Code and
Industry Code and clarifying the
information required in an initial
statement of claim, the proposed rules
should help to reduce delay in NASD
arbitrations by reducing the number of
deficient claims. They thus should
improve the efficacy and efficiency of
the arbitration process and of the forum
generally. We note that NASD stated it
would consider comments raised
regarding Proposed Rule 12307 when
considering whether future amendments
are made.
J. Proposed Rules 12309 and 13309—
Amending Pleadings to Add Parties
Under Rule 10328 of the current
Code, parties may amend their
pleadings at any time prior to the
appointment of the arbitration panel but
must obtain approval of the arbitrators
before amending a pleading after panel
appointment. If a party is added to an
arbitration proceeding before the
Director has consolidated the other
parties’ arbitrator rankings, the newlyadded party may participate in the
arbitrator selection process. However, if
a party amends a pleading to add a new
party to the proceeding between the
time that the Director consolidates the
arbitrator rankings and the time the
panel is appointed, the newly-added
party is not able to participate in the
arbitrator selection process, or to object
to being added to the arbitration.
Proposed Rules 12309 and 13309 of
the Customer Code and Industry Code,
respectively, would provide that no
party may amend a pleading to add a
party between the time that ranked
arbitrator lists are due to the Director
and the time the panel is appointed.
Proposed Rules 12309(c) and 13309(c)
would provide that the party to be
added after panel appointment must be
given an opportunity to be heard before
the panel decides the motion to amend.
This is intended to ensure that a party
added to an arbitration by amendment
either will be able to participate in the
arbitrator selection process, or will have
the opportunity to object to being added
to the proceeding.
The Commission believes that the
proposed rules should promote the
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efficacy and efficiency of the arbitration
process and of the forum generally. We
also note that the proposed rules
explain the rights of a party added to an
NASD arbitration proceeding with
respect to arbitrator selection.
K. Proposed Rules 12310 and 13310—
Time to Answer Amended Pleadings
Rule 10328 of the current Code
provides that parties have 10 business
days to answer an amended pleading.
Other rules in the current Code refer to
calendar days. In the interest of
uniformity, Proposed Rules 12100(j) and
13100(j) of the Customer Code and
Industry Code, respectively, define the
term ‘‘day’’ to mean calendar day. To
reflect these definitions, Proposed Rules
12310 and 13310 would give parties 20
calendar days, rather than 10 business
days, to respond to amended pleadings.
NASD stated that, although this
represents a slight extension of time, it
is consistent with the time to respond to
counterclaims and cross claims under
Proposed Rules 12304 and 12305 under
the Customer Code and Proposed Rules
13304 and 13305 under the Industry
Code. NASD further stated that
standardizing time frames is part of
NASD’s plain English initiative, and 20
calendar days is an appropriate time
period for responding to amended
pleadings.
The Commission believes that
standardizing the time frames for
answering amended pleadings is
consistent with the purpose of
maintaining a transparent, efficient, and
fair arbitration forum.
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L. Proposed Rules 12400 and 13400—
Neutral List Selection System and
Arbitrator Rosters
Under the current Code, NASD
maintains a roster of public and nonpublic arbitrators. Whether a panel
consists of public or non-public
arbitrators, and in what combination,
depends on the amount in dispute, and,
in industry cases, the nature of the
dispute. Once the panel is appointed,
the parties jointly select the chairperson
from the panel, or, if the parties do not
agree, the Director appoints the highestranked arbitrator on the panel to serve
as chairperson.202 Although NASD
provides voluntary chairperson training
202 NASD estimates that parties agree on a
chairperson only about 20% of the time. See supra
note 3, Notice of Filing of Proposed Rule Change
and Amendment Nos. 1, 2, 3, and 4 Thereto to
Amend NASD Arbitration Rules for Customer
Disputes, Securities Exchange Act Rel. No. 51856,
at n. 6, and Notice of Filing of Proposed Rule
Change and Amendment Nos. 1, 2, 3, and 4 Thereto
to Amend NASD Arbitration Rules for Industry
Disputes, Securities Exchange Act Rel. No. 51857,
at n. 8.
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to its arbitrators, arbitrators who serve
as chairpersons are not currently
required to have chairperson training, to
have any particular experience, or to
meet any other specific criteria beyond
the requirements for serving as an
arbitrator. NASD stated that, over the
years, one of the most frequent
suggestions for improving the quality
and efficiency of NASD arbitrations is to
ensure that chairpersons, who play a
vital role in the administration of cases,
have some degree of arbitrator
experience and training.
Both the Customer Code and Industry
Code would require NASD to create and
maintain a third roster of arbitrators
who are qualified to serve as
chairpersons. Proposed Rule 12400
would provide that, to be chairqualified, an arbitrator would need to be
a public arbitrator and complete the
NASD training program or have
‘‘substantially equivalent training or
experience,’’ and be either: (1) An
attorney who has sat through two SRO
arbitration cases through the award
stage; or (2) a non-attorney who has sat
through at least three such cases.
Chairperson eligibility requirements
under Proposed Rule 13400 of the
Industry Code are the same as under the
Proposed Rule 12400, except that
chairpersons in industry cases could be
public or non-public, depending on the
nature of the claim.
The Commission believes that these
specified criteria balance the need to
have qualified and experienced
chairpersons administer NASD
arbitration cases with the goal of
allowing arbitrators of all professional
backgrounds to qualify as chairpersons.
The proposed rules should help to
ensure that chairpersons, who play a
vital role in the administration of cases,
have some degree of arbitrator
experience and training, which in turn
should improve the administration of
cases in NASD’s forum.
M. Proposed Rules 12401 and 13401—
Number of Arbitrators
Rule 10308(b) of the current Code
provides that if the amount of a claim
is $25,000 or less, the arbitration panel
consists of one arbitrator, unless that
arbitrator requests a three-arbitrator
panel. If the claim is more than $25,000
but not more than $50,000, the panel
consists of one arbitrator, unless either
that arbitrator, or any party in its initial
pleading, requests a three-arbitrator
panel. A claim of more than $50,000 is
heard by a three-arbitrator panel.
Proposed Rules 12401 and 13401 of
the Customer Code and Industry Code,
respectively, would eliminate the ability
of a single arbitrator to request a three-
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arbitrator panel for any claim of $50,000
or less. Parties, however, could still
request a three-arbitrator panel in cases
involving more than $25,000, but not
more than $50,000. NASD stated that
the proposed change is intended to
streamline the administration of smaller
claims and minimize the cost of
pursuing small claims.
The Commission believes that
allowing only the parties to decide
whether additional arbitrators are
needed in these smaller claims should
give the parties more control over the
costs of this aspect of arbitration. This,
in turn, should improve the efficacy of
the arbitration process.
N. Proposed Rules 12403 and 13403—
Generating and Sending Lists to the
Parties
Rule 10308 of the current Code
provides that if the panel will consist of
one arbitrator, NASD will send the
parties one list of public arbitrators,
unless the parties agree otherwise. If the
panel will consist of three arbitrators,
NASD will send the parties two lists,
one with the names of public arbitrators
and one with the names of non-public
arbitrators. The lists of public and nonpublic arbitrators are provided in a ratio
of approximately two to one,
respectively, to the extent possible,
based on the roster of available
arbitrators. The parties have an
unlimited number of strikes. In
addition, parties may request that the
lists include arbitrators with particular,
designated expertise.
Proposed Rules 12403 and 13403 of
the Customer Code and Industry Code,
respectively, would expand the number
of arbitrators named on each list, but
limit the number of strikes that each
party may exercise. In addition, the
proposed rules would eliminate the
ability of parties to unilaterally request
arbitrators with particular expertise,
which NASD stated is an ongoing
source of controversy, and burdensome
for NASD staff to administer.
The Commission believes that
expanding the lists, but limiting the
number of strikes each party may
exercise, should expedite panel
appointment and reduce the likelihood
that the Director will have to appoint an
arbitrator who was not on the original
lists sent to parties. The Commission
notes that in Amendments 5 to the
Customer Code and Industry Code,
NASD proposed additional changes to
the list selection procedures to further
reduce the likelihood that extended lists
would be needed. NASD also explained
changes in the list selection software
that would check for certain arbitrator
conflicts before lists are sent to
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parties.203 Taken as a whole, these
changes should improve the efficacy
and efficiency of the arbitration process
and of the forum generally.
O. Proposed Rules 12406 and 13406—
Appointment of Arbitrators
While the current Code is silent on
when arbitrators are appointed, it can be
the subject of questions. NASD stated
that Proposed Rules 12406(d) and
13406(d) under the Customer Code and
Industry Code, respectively, would
clarify that the appointment of
arbitrators occurs when the Director
sends notice to the parties of the names
of the arbitrators on the panel. In
addition, consistent with the purpose of
reorganizing the current Code, the
arbitrator oath requirement that is in
Rule 10327 of the current Code would
be included in Proposed Rules 12406
and 13406.
The Commission believes that these
proposed rules should improve the
clarity of the arbitration rules and
promote the efficacy and efficiency of
the arbitration process and forum
generally.
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P. Proposed Rules 12409 and 13409—
Arbitrator Recusal
The current Code does not address
arbitrator recusal. To provide guidance
to parties, Proposed Rules 12409 and
13409 of the Customer Code and
Industry Code, respectively, would
provide that any party may ask an
arbitrator to recuse himself or herself
from the panel for good cause. The
proposed rule would also clarify
procedures for seeking an arbitrator’s
recusal.
The Commission believes that, in
clarifying the procedures for seeking an
arbitrator’s recusal, the proposed rules
promote the efficacy and efficiency of
the arbitration process and forum.
Q. Proposed Rules 12411 and 13411—
Replacement of Arbitrators
Under the current Code, the
provisions regarding the replacement of
arbitrators are contained in several
different sections, and contain
numerous cross-references to other
rules. Proposed Rules 12411 and 13411
of the Customer Code and Industry
Code, respectively, consolidate the
various current rules, but contain no
substantive changes, with two
exceptions. Under Rule 10313 of the
current Code, if an arbitrator is
203 For example, MATRICS would exclude from
the lists sent to the parties arbitrators who are
family members, employees, clients, or
shareholders of a party, or have an account with,
have initiated legal action against, or performed
legal services for a party.
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disqualified or becomes otherwise
unable or unwilling to serve after the
first pre-hearing conference or the first
hearing begins, whichever is earlier, but
before the award is issued, the parties
may elect to proceed with the remaining
arbitrators by notifying the Director
within five business days of their being
notified of the vacancy. Under Proposed
Rules 12411 and 13411 of the Customer
Code and Industry Code, respectively,
the parties may agree to proceed with
only the remaining arbitrators regardless
of when the vacancy occurs.204
The Commission believes that, by
allowing for more flexibility in the
arbitration process and giving parties
more control in arbitrator selection, the
proposed rules should improve the
efficacy and efficiency of the arbitration
process and of the forum generally. We
also note that NASD has explained that
parties would be informed of the
vacancy and their options
simultaneously.
R. Proposed Rules 12414 and 13414—
Determinations of Arbitration Panel
Rule 10325 of the current Code
provides that all rulings and
determinations of the panel must be
made by a majority of the arbitrators.
Proposed Rules 12414 and 13414 of the
Customer Code and Industry Code,
respectively, provide that all rulings and
determinations of the panel must be
made by a majority of the arbitrators,
unless the parties agree, or unless the
Customer Code or Industry Code,
respectively, or applicable law, provides
otherwise. The proposed rules reflect
that under the Customer Code or
Industry Code, and applicable law,
some decisions of the panel may be
made by a single member of a threearbitrator panel.205 Also, applicable law
may permit a single arbitrator to issue
a subpoena. The Commission notes,
however, that an award must contain
the signature of a majority of the panel,
notwithstanding the agreement of the
parties.206
The Commission believes that, by
allowing for more flexibility in the
arbitration process and by clarifying that
arbitrators must make determinations in
accordance with applicable law, the
proposed rules promotes the efficacy
204 In addition, parties may stipulate to the
removal of an arbitrator, including a replacement
arbitrator, at any time. Telephone conversation
among Jean Feeney, Vice President, NASD; Mignon
McLemore, Assistant Chief Counsel, NASD Dispute
Resolution; and Gena Lai, Special Counsel, Division
of Market Regulation, SEC (Dec. 19, 2006).
205 For example, Proposed Rules 12503 and 13503
provide that some motions may be decided by a
single arbitrator.
206 See Section 0, Proposed Rule 12904 (Awards).
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and efficiency of the arbitration process
and of the forum generally.
S. Proposed Rules 12500 and 13500—
Initial Prehearing Conferences
Since the adoption of the current
Discovery Guide in 1999, IPHCs have
become standard practice in NASD
arbitrations. The IPHC gives the panel
and the parties an opportunity to
organize the management of the case, set
a discovery cut-off date, identify and
establish a schedule for potential
motions, schedule hearing dates,
determine whether mediation is
desirable, and resolve many other
preliminary issues. NASD stated that
users of the forum have found the IPHC
to be a valuable tool in managing the
administration of arbitrations. Proposed
Rules 12500 and 13500 of the Customer
Code and Industry Code, respectively,
would codify the portion of the current
Discovery Guide relating to IPHCs.
The Commission believes that
codifying the provisions in the current
Discovery Guide concerning IPHCs
should streamline the administration of
arbitrations and clarify the purposes and
procedures of IPHCs. Thus, the
proposed rules should promote the
efficacy and efficiency of arbitration
proceedings and of the forum generally.
T. Proposed Rules 12502 and 13502—
Recording Prehearing Conferences
The current Code is silent with
respect to whether and under what
circumstances a prehearing conference
will be tape-recorded. Proposed Rules
12502 and 13502 of the Customer Code
and Industry Code, respectively, would
provide that prehearing conferences are
generally not tape-recorded as a matter
of course, but that a panel may decide
to tape-record a prehearing conference
on its own initiative, or at the request
of a party.
The Commission believes that the
proposed rules would inform parties
that the option to tape-record a
prehearing conference is available and
provide useful guidance to parties and
arbitrators regarding when and under
what circumstances prehearing
conferences may be tape-recorded.
Thus, the proposed rules should
promote the efficacy and efficiency of
arbitration proceedings and of the forum
generally.
U. Proposed Rules 12503 and 13503—
Motions
Although motions are increasingly
common in arbitration, the current Code
does not refer to motions or provide any
guidance with respect to motions
practice. As a result, NASD stated that
motions practice lacks uniformity, and
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that both parties and arbitrators are
often unsure how motions should be
made, responded to, or decided.
Proposed Rules 12503 and 13503 of the
Customer Code and Industry Code,
respectively, would establish
procedures and deadlines for making,
responding to, and deciding motions.
The Commission believes that the
proposed rules would provide
standardized guidance to parties
concerning a frequent practice in
arbitration, while balancing the goal of
maintaining the informal nature of
arbitration. This is consistent with the
purpose of providing an accessible,
user-friendly set of rules to users and
administrators of the arbitration forum
and of improving the efficacy and
efficiency of the arbitration forum.
Infrequent users of the arbitration forum
in particular should benefit from being
informed that motions practice may be
a part of arbitration, and what
procedures may be involved.
In light of concerns expressed by
commenters, the Commission expects
NASD to monitor the effects of these
rules on the efficacy and efficiency of
the arbitration forum, including any
increases in hearings scheduled as a
result of motions, the length of time in
which cases are resolved, or costs to the
customer, in an ongoing effort to
determine whether future amendments
may be warranted.
V. Proposed Rules 12505–12511 and
13505–13511—Discovery
The current Discovery Guide
establishes guidelines for discovery,
rather than mandatory procedures. As a
result, NASD stated that a frequent
comment made by users of the NASD
forum, particularly with respect to
customer cases, is that discovery
procedures are routinely ignored,
resulting in significant delay and the
frequent need for arbitrator intervention
in the discovery process.
Proposed Rules 12505–12511 of the
Customer Code would codify the
discovery procedures outlined in the
current Discovery Guide, with some
changes designed to minimize the
number of discovery disputes in NASD
arbitrations. The Customer Code would
not contain the Document Production
Lists, which would remain in the
Discovery Guide, but would make clear
that either producing or objecting to
documents on applicable lists, as well
as other documents requested by
parties, is mandatory. Proposed Rules
13505–13511 of the Industry Code
would contain similar changes,
providing specific guidance about how
to make and respond to discovery
requests, and clarifying that compliance
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with the discovery provisions of the
Industry Code is mandatory.
The proposed rules would also extend
the time that parties have to respond
from 30 to 60 days. In addition,
Proposed Rules 12512 and 13512 would
codify the sanctions provisions of the
Discovery Guide, and clarify the
authority of arbitrators to sanction
parties for non-compliance with
discovery rules or orders of the panel.
The Commission believes that
codifying the discovery procedures
outlined in the Discovery Guide and the
authority of arbitrators to impose
sanctions for violating those procedures
should encourage parties to comply
with their discovery obligations, thereby
minimizing discovery disputes and
allowing cases to proceed as
expeditiously as possible. Thus, the
proposed rules should improve the
efficacy and efficiency of the arbitration
process and of the forum generally.
W. Proposed Rules 12512 and 13512—
Subpoenas
Rule 10322 of the current Code
provides that arbitrators and any
counsel of record to a proceeding shall
have the power of the subpoena process
as provided by law, and that all parties
must be given a copy of a subpoena
upon its issuance. The rule also
provides that parties shall produce
documents and make witnesses
available to each other to the fullest
extent possible without resort to the
subpoena process.
Proposed Rules 12512 and 13512 of
the Customer Code and Industry Code,
respectively, are substantially similar to
Rule 10322, but also would require a
party issuing a subpoena to send copies
to all other parties at the same time and
in the same manner as the party that
was issued the subpoena.
The Commission believes that the
proposed rules should help ensure that
all parties receive notice of a subpoena
in a timely manner. Thus, they should
improve the efficacy and efficiency of
the arbitration process and of the forum
generally. We note that NASD
acknowledged commenters’ concerns
and noted that a separate rule filing,
recently approved by the Commission,
addresses additional changes to the
subpoena process.207
207 See Order Approving Proposed Rule Change
and Amendment Nos. 1, 2, and 3 Thereto and
Notice of Filing and Order Granting Accelerated
Approval to Amendment No. 4 to Revise Rule
10322 of the NASD Code of Arbitration Procedure
Pertaining to Subpoenas and the Power to Direct
Appearances, supra note 152.
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X. Proposed Rules 12514 and 13514—
Exchange of Documents and Witness
Lists
Rule 10321 of the current Code
provides that, at least 20 calendar days
before the first scheduled hearing date,
all parties must serve on each other
copies of the documents in their
possession and identify the witnesses
that they intend to present at the
hearing. The arbitrators may exclude
from the arbitration any documents not
exchanged or witnesses not identified as
part of this exchange. Parties need not
exchange copies of documents or
identify witnesses that may be used for
cross-examination or rebuttal, however.
Proposed Rules 12514 and 13514
would provide that parties would only
need to exchange the documents or
identify the witnesses that they intend
to present at the hearing that were not
already exchanged or identified, e.g.,
through the discovery process. The
proposed rules would create a
presumption that parties could not
present any documents not exchanged
or call any witnesses not identified
within the time provided by the rules,
unless the panel determines that good
cause exists. The proposed rules
specifically provide that good cause
includes the need to use documents or
call witnesses for rebuttal or
impeachment purposes based on
developments at the hearing.
The Commission believes that the
proposed rules, by minimizing the
volume of documents and amount of
information that parties must exchange
before a hearing, should improve the
efficiency of the arbitration process. We
particularly note that in Amendments 5
to the Customer Code and Industry
Code, NASD clarified the meaning of
‘‘rebuttal or impeachment purposes.’’
Y. Proposed Rules 12601 and 13601—
Postponements
Rule 10319 of the current Code
provides that the arbitrator(s) may, in
their discretion, adjourn any hearing
either upon their own initiative or upon
the request of any party to the
arbitration. Proposed Rules 12601 and
13601 of the Customer Code and
Industry Code, respectively, would
provide that a panel may not grant
requests to postpone a hearing that are
made within 10 days of a scheduled
hearing session unless the panel
determines that good cause exists.
NASD stated that these provisions are
intended to reduce the number of lastminute requests for postponements, a
practice that many users of the forum
believe results in unnecessary delay and
unfairness to parties. The proposed
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commenters suggested that Proposed
Rule 12702 should give arbitrators the
authority to decide whether a claim, if
withdrawn after an answer is filed,
should be withdrawn with or without
prejudice.
The Commission notes that Proposed
Rules 12702(b) and 13702(b) would
provide arbitrators with the authority
suggested by the commenters and also
allow a claim to be withdrawn without
prejudice after an answer is filed if the
parties mutually agree. The Commission
believes that the rationale for the
proposed rules would deter the
withdrawal and refiling of claims in
order to select a new panel, and are a
reasonable accommodation of the
competing interests in the forum.
arbitrator would no longer have the
option of dismissing without prejudice
a counterclaim or other responsive
pleading that increased the amount in
dispute above the simplified case
threshold. If a pleading increased the
amount in dispute above the threshold,
the case would be administered under
the regular provisions of the Code.
The Commission believes that these
changes should make the simplified
arbitration process easier for parties to
understand, and should streamline and
simplify the administration of small
claims in the NASD forum. The
proposed rules thus should promote the
efficacy and efficiency of the arbitration
process and of the forum generally, for
simplified cases.
BB. Proposed Rules 12900–12903 and
13900–13903—Fees
Z. Proposed Rules 12702 and 13702—
Withdrawal of Claims
The current Code does not contain
any guidance with respect to
withdrawing claims. According to
NASD, this occasionally causes
confusion, particularly with respect to
the consequences of withdrawing a
claim at a particular stage in an
arbitration. To provide guidance to
parties, Proposed Rules 12702 and
13702 of the Customer Code and
Industry Code, respectively, would
provide that before a claim has been
answered by a party, a claimant may
withdraw the claim against that party
with or without prejudice. However,
after a claim has been answered by a
party, a claimant may only withdraw its
claim against that party with prejudice,
unless the panel decides, or the
claimant and that party agree,
otherwise.
In the Customer Code Notice and
Industry Code Notice, the Commission
solicited comment on whether Proposed
Rules 12702 and 13702 of the Customer
Code and Industry Code, respectively,
appropriately address the concern of
allowing claimants to withdraw claims
without prejudice, while protecting
respondents from expending significant
resources to respond to a claim that is
later withdrawn or having to respond to
the same claim multiple times. Several
commenters stated that Proposed Rule
12702(b) has no corollary in any court’s
civil procedure rules.208 These
AA. Proposed Rules 12800 and 13800—
Simplified Arbitration
Rule 10302 of the current Code
includes the provisions that apply to
simplified arbitrations. Some of these
provisions repeat procedures that also
apply to regular cases, while others,
such as deadlines for pleadings, are
particular to simplified cases. Proposed
Rules 12800 and 13800 of the Customer
Code and Industry Code, respectively,
would be streamlined, by including
only those provisions that are unique to
simplified cases. The proposed rules
also would harmonize the deadlines for
pleadings in simplified cases with those
in regular cases. NASD stated that
frequent users of the forum report that
the deadlines in simplified cases are
routinely extended under the current
rule. To provide better guidance to
parties, NASD stated that the Customer
and Industry Codes should reflect that,
in practice, the time to answer in
simplified cases is typically the same as
it is in regular cases. Therefore, as in
regular cases, requests for extensions
would now be governed by Proposed
Rules 12207 or 13207 (Extension of
Deadlines), as appropriate, which would
provide that deadlines set by the
Customer Code or Industry Code, as
appropriate, may be extended by the
Director for good cause. In simplified
cases, the Director would consider the
expedited nature of simplified cases in
determining whether good cause
existed.
In addition, Proposed Rules 12800
and 13800 would address the selection
and use of a single arbitrator and when
a three-arbitrator panel would be
required, and would eliminate the
ability of the single arbitrator to require
a hearing, but still allow the customer
to request a hearing. Furthermore, the
208 Boliver, Canning, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary,
PIABA, Pounds, Rosenfield, Shewan, Stoltmann,
Sutherland, and Willner.
rules also would codify applicable
postponement fees. Under the Proposed
Rule 12601(b), however, the
postponement fee would no longer
double for a subsequent postponement
request by the same party, as under the
current Code. According to NASD, this
change is intended to avoid the
confusion that may result when one
party requesting a postponement has
made a previous request, but another
party requesting the same postponement
has not. Instead, parties would pay the
same amount per postponement request.
The Commission believes that the
proposed rules strike a balance between
providing parties with the flexibility to
postpone hearings, while discouraging
parties from abusing this flexibility by
requiring good cause for last-minute
postponements. The proposed rules also
reasonably address potential confusion
in the way postponement fees are
imposed and respond to the
unnecessary delay and potential
unfairness that last-minute
postponements may cause.
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NASD stated that a frequent criticism
of the current Code is that the fee
schedules are difficult to understand,
particularly with respect to what
claimants must pay at the time of filing.
To address this issue, and to make the
fee schedules easier to read, the fee
schedules in Proposed Rules 12900–
12903 and Proposed Rules 13900–13903
of the Customer Code and Industry
Code, respectively, vary from those of
the current Code in two significant
ways.
First, the filing fee and the hearing
session deposit—two separate fees due
at filing—have been combined into one
single fee that is paid when a claim is
filed. With two exceptions, described
below, the amounts paid by claimants
would not change. Although what is
now the refundable hearing session
deposit would no longer be paid
separately, an amount equal to the
current hearing session deposit or a
portion thereof may be refunded if
NASD receives notice that the case has
been settled more than 10 calendar days
prior to the hearing on the merits. The
consolidation of the filing fee and the
hearing session deposit is intended to
make it easier for claimants to
understand how much they have to pay
when they file a claim and what, if any,
portion of that fee may be refunded.
Second, the filing fee schedule has
been simplified. Currently, there are 14
separate fee brackets in the filing fee
schedule for claimants. The proposed
changes would result in little change to
the total amount of fees paid by
claimants when filing a claim. In
particular, a claimant’s overall filing
fees would decrease by $50 for claims
of $30,000 to $50,000, and would
increase by $100 for claims of $1
million to $3 million. The member filing
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fee schedule includes corresponding
changes.
The Commission believes that the
proposed changes will simplify the fee
schedule, eliminate three repetitive
high-end brackets, and align the
brackets in the filing fee schedule with
the brackets in the member filing fee
and surcharge schedules. Taken as a
whole, the proposed rules should make
the fee schedules easier to understand
and therefore make the arbitration
process more transparent. The
Commission finds that these proposed
changes are consistent with Section
15A(b)(5) 209 of the Act, which requires
that a national securities association
have rules that provide for the equitable
allocation of reasonable dues, fees, and
other charges among its members and
other persons using its facilities. In
addition, the Commission finds that
these proposed changes are consistent
with Section 15A(b)(6),210 which
provide, among other things, that the
rules of a national securities association
may not be designed to permit unfair
discrimination between customers,
issuers, brokers or dealers, to fix
minimum profits, or to impose any
schedule or fix rates of commissions,
allowances, discounts, or other fees to
be charged by its members.
mstockstill on PROD1PC62 with NOTICES2
VI. Amendments 5, 6, and 7 to the
Customer Code and Amendments 5, 6,
and 7 to the Industry Code
The Commission finds that the
proposed changes in Amendments 5, 6,
and 7 to the Customer Code and
Amendments 5, 6, and 7 to the Industry
Code are consistent with the Act and, in
particular, are designed to prevent
fraudulent and manipulative acts and
practices, to promote just and equitable
principles of trade, and, in general, to
protect investors and the public interest.
The Commission finds that the
proposed changes are designed to
accomplish these ends by providing a
user-friendly, reorganized set of rules
that make the arbitration process more
transparent and by clarifying certain
aspects and procedures of arbitration in
the NASD forum.211
A. Amendment 5 to the Customer Code
and Amendment 5 to the Industry Code
The Commission finds good cause for
approving Amendment 5 to the
Customer Code and Amendment 5 to
the Industry Code prior to the thirtieth
day after the date of publication of
209 15
U.S.C. 78o–3(b)(5).
U.S.C. 78o–3(b)(6).
211 In approving these amendments, the
Commission has considered the amendments’
impact on efficiency, competition, and capital
formation. 15 U.S.C. 78c(f).
210 15
VerDate Aug<31>2005
15:13 Jan 30, 2007
Jkt 211001
notice thereof in the Federal Register.
The Commission believes that NASD’s
responses and proposed changes in
Amendment 5 to the Customer Code
and Amendment 5 to the Industry Code,
as summarized in Sections 0 and 0,
above, reasonably address concerns
expressed in comments submitted in
connection with the Customer Code and
Industry Code. The changes proposed in
Amendment 5 to the Customer Code
and Amendment 5 to the Industry Code
provide clarification and do not
significantly alter the Customer Code
and Industry Code, as amended by
Amendments 1, 2, 3, and 4 of each
respective code, which were subject to
a full notice and comment period.
In connection with the Customer
Code, commenters suggested various
substantive changes relative to current
practices or policies established under
the current Code. NASD stated that
many of these comments were beyond
the scope of the rule filing, the principal
purposes of which were stated in the
Customer Code Notice as: (1) Revising
the current Code into plain English; (2)
reorganizing the current Code into more
logical, user-friendly sections, including
creating separate codes for customer and
industry arbitrations and for mediations;
and (3) implementing specific
substantive rule changes, including
codifying several common practices to
provide more guidance to parties and
arbitrators, and streamlining the
administration of arbitrations in the
NASD forum.212 The Commission finds
NASD’s determination that these
comments are beyond the scope of the
rule filing to be reasonable because they
suggest substantive changes from the
current Code that were not intended to
be addressed by this rule filing. Thus,
the Commission finds NASD’s
212 See comments relating to Proposed Rule
12100(n)—Definition of Public Arbitrator/Proposed
Rule 12100(r)—Definition of Non-Public Arbitrator
(Section 0); Proposed Rule 12200—Arbitration
Under an Arbitration Agreement or the Rules of
NASD (Section 0); Proposed Rule 12101—Elective
Arbitration (Section 0); Proposed Rule 12206—Time
Limits (Section 0); Proposed Rule 12300—Filing
and Serving Documents/Proposed Rule 12302—
Filing an Initial Statement of Claim (Section 0);
Proposed Rule 12307—Deficient Claims/Proposed
Rule 12308—Loss of Defenses Due to Untimely or
Incomplete Answer (Section 0); Proposed Rule
12312—Multiple Claimants/Proposed Rule 12313
Multiple Respondents (Section 0); Proposed Rule
12401—Number of Arbitrators (Section 0); Proposed
Rule 12406—Appointment of Arbitrators;
Discretion to Appoint Arbitrators Not on List
(Section 0); Proposed Rule 12408—Disclosures
Required of Arbitrators (Section 0); Proposed Rule
12410—Removal of Arbitrator by Director (Section
0); Proposed Rule 12506—Document Production
Lists (Sections 0, 0); Proposed Rule 12514—
Exchange of Documents and Witness Lists Before
Hearing (Section 0); Proposed Rule 12801—Default
Proceedings (Section 0); Proposed Rule 12900—
Fees Due When a Claim is Filed (Section 0).
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Fmt 4701
Sfmt 4703
determination not to amend the
proposed rule changes in connection
with these comments at this time also to
be reasonable. We note that NASD has
committed to consider some of these
comments in determining whether
future amendments are warranted, as
indicated in Section 0.
For all the foregoing reasons and the
overall importance of the proposed
rules, the Commission finds good cause
for granting accelerated approval to
Amendments 5 to the Customer Code
and Industry Code, and finds that these
amendments are consistent with Section
19(b)(2) of the Act.
B. Amendment 6 to the Customer Code
and Amendment 6 to the Industry Code
The Commission finds good cause for
approving Amendment 6 to the
Customer Code and Amendment 6 to
the Industry Code prior to the thirtieth
day after the date of publication of
notice thereof in the Federal Register. In
these amendments, NASD responded to
concerns raised by commenters in
connection with Amendment 5 to the
Customer Code, which has not
previously been published by the
Commission for public comment but
nonetheless was the subject of 125
comments after it was made public by
NASD. These commenters’ concerns
centered on Proposed Rule 12504,
summarized in Section 0, above. In
Amendment 6 to the Customer Code
and Amendment 6 to the Industry Code,
respectively, NASD withdrew Proposed
Rule 12504 and all references thereto
from the Customer Code, and withdrew
Proposed Rule 13504 and all references
thereto from the Industry Code.213
The Commission finds that NASD’s
withdrawal of Proposed Rules 12504
and 13504 from the proposed rule
changes is a reasonable response to
commenters’ concerns that will allow
the present proposed rule changes to
proceed while providing NASD with
time to consider concerns relating to
dispositive motions separately. For all
the foregoing reasons and the overall
importance of the proposed rules, the
Commission finds good cause for
granting accelerated approval to
Amendment 6 to the Customer Code
and Amendment 6 to the Industry Code,
and finds that they are consistent with
Section 19(b)(2) of the Act.
C. Amendment 7 to the Customer Code
and Amendment 7 to the Industry Code
The Commission finds good cause for
approving Amendment 7 to the
213 Proposed Rule 12504 has been re-filed as a
separate proposed rule change and published for
public comment. See supra note 23.
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Federal Register / Vol. 72, No. 20 / Wednesday, January 31, 2007 / Notices
Customer Code and Amendment 7 to
the Industry Code prior to the thirtieth
day after the date of publication of
notice thereof in the Federal Register. In
these amendments, NASD makes further
clarifications to the proposed rule
changes and responds to certain
comments, as described in Sections 0
and 0, above. The Commission believes
that NASD’s responses and proposed
changes in these amendments
reasonably address commenters’
concerns. The Commission believes the
changes proposed in Amendment 7 to
the Customer Code and Amendment 7
to the Industry Code provide
clarification and do not significantly
alter the Customer Code and Industry
Code, as amended by Amendments 1, 2,
3, and 4 of each code, which were
subject to a full notice and comment
period. For all the foregoing reasons and
the overall importance of the proposed
rules, the Commission finds good cause
for granting accelerated approval to
Amendment 7 to the Customer Code
and Amendment 7 to the Industry Code,
and finds that they are consistent with
Section 19(b)(2) of the Act.
VII. Text of Amendments 5, 6, and 7 to
the Customer Code
For the text of Amendment 5, 6, and
7 to the Customer Code, as well as
amendments to the narrative portion
and the exhibits of the Customer Code
filing, please see NASD’s Web site at the
following URL: https://www.nasd.com/
RulesRegulation/RuleFilings/
2003RuleFilings/NASDW_009306?=802.
mstockstill on PROD1PC62 with NOTICES2
VIII. Text of Amendments 5, 6, and 7
to the Industry Code
For the text of Amendments 5, 6, and
7 to the Industry Code, as well as
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15:13 Jan 30, 2007
Jkt 211001
amendments to the narrative portion
and exhibits of the Industry Code filing,
please see NASD’s Web site at the
following URL: https://www.nasd.com/
RulesRegulation/RuleFilings/
2004RuleFilings/NASDW_009295.
IX. Solicitation of Comments
Interested persons are invited to
submit written data, views, and
arguments concerning the foregoing,
including whether Amendments 5, 6,
and 7 to the Customer Code and
Amendments 5, 6, and 7 to the Industry
Code are consistent with the Act.
Comments may be submitted by any of
the following methods:
Electronic Comments
• Use the Commission’s Internet
comment form (https://www.sec.gov/
rules/sro.shtml); or
• Send an e-mail to rulecomments@sec.gov. Please include File
Number SR–NASD–2003–158 or SR–
NASD–2004–011, as appropriate, on the
subject line.
Paper Comments
• Send paper comments in triplicate
to Nancy M. Morris, Secretary,
Securities and Exchange Commission,
100 F Street, NE., Washington, DC
20549–1090.
All submissions should refer to File
Number SR–NASD–2003–158 or SR–
NASD–2004–011, as appropriate. The
file number should be included on the
subject line if e-mail is used. To help the
Commission process and review your
comments more efficiently, please use
only one method. The Commission will
post all comments on the Commission’s
Internet Web site (https://www.sec.gov/
rules/sro.shtml). Copies of the
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Fmt 4701
Sfmt 4703
4609
submission, all subsequent
amendments, all written statements
with respect to the proposed rule
changes that are filed with the
Commission, and all written
communications relating to the
proposed rule changes between the
Commission and any person, other than
those that may be withheld from the
public in accordance with the
provisions of 5 U.S.C. 552, will be
available for inspection and copying in
the Commission’s Public Reference
Section, 100 F Street, NE., Washington,
DC 20549. Copies of such filing will also
be available for inspection and copying
at the principal office of NASD. All
comments received will be posted
without change; the Commission does
not edit personal identifying
information from submissions. You
should submit only information that
you wish to make available publicly. All
submissions should refer to SR–NASD–
2003–158 or SR–NASD–2004–011, as
appropriate, and should be submitted
on or before February 21, 2007.
X. Conclusion
It is therefore ordered, pursuant to
Section 19(b)(2) of the Act,214 that the
proposed rule changes (SR–NASD–
2003–158 and SR–NASD–2004–011), as
amended, be, and hereby are, approved.
For the Commission, by the Division of
Market Regulation, pursuant to delegated
authority.215
Florence E. Harmon,
Deputy Secretary.
[FR Doc. E7–1382 Filed 1–30–07; 8:45 am]
BILLING CODE 8011–01–P
214 15
215 17
E:\FR\FM\31JAN2.SGM
U.S.C. 78s(b)(2).
CFR 200.30–3(a)(12).
31JAN2
Agencies
[Federal Register Volume 72, Number 20 (Wednesday, January 31, 2007)]
[Notices]
[Pages 4574-4609]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: E7-1382]
[[Page 4573]]
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Part III
Securities and Exchange Commission
-----------------------------------------------------------------------
Self-Regulatory Organizations--Proposed Rule Changes: National
Association of Securities Dealers, Inc.; Notice
Federal Register / Vol. 72, No. 20 / Wednesday, January 31, 2007 /
Notices
[[Page 4574]]
-----------------------------------------------------------------------
SECURITIES AND EXCHANGE COMMISSION
[Release No. 34-55158 ; File Nos. SR-NASD-2003-158; SR-NASD-2004-011]
Self-Regulatory Organizations; National Association of Securities
Dealers, Inc.; Order Approving Proposed Rule Change and Amendments 1,
2, 3, and 4 To Amend NASD Arbitration Rules for Customer Disputes and
Notice of Filing and Order Granting Accelerated Approval of Amendments
5, 6, and 7 Thereto; Order Approving Proposed Rule Change and
Amendments 1, 2, 3, and 4 To Amend NASD Arbitration Rules for Industry
Disputes and Notice of Filing and Order Granting Accelerated Approval
of Amendments 5, 6, and 7 Thereto
January 24, 2007.
I. Introduction
The National Association of Securities Dealers, Inc. (``NASD''),
through its wholly owned subsidiary, NASD Dispute Resolution, Inc.
(``NASD Dispute Resolution''), filed with the Securities and Exchange
Commission (``SEC'' or ``Commission'') proposed rule changes to amend
the NASD Code of Arbitration Procedure in connection with rules
applicable to customer disputes (``Customer Code'') and to industry
disputes (``Industry Code'') on October 15, 2003 and January 16, 2004,
respectively, pursuant to Section 19(b)(1) of the Securities Exchange
Act of 1934 (``Act'') \1\ and Rule 19b-4 thereunder.\2\ Amendments 1,
2, 3, and 4 to the Customer Code were filed with the Commission on
January 3, January 19, April 8, and June 10, 2005, respectively.
Amendments 1, 2, 3, and 4 to the Industry Code were filed with the
Commission on January 3, February 26, April 8, and June 10, 2005,
respectively. The Customer Code and Amendments 1, 2, 3, and 4 thereto
(``Customer Code Notice'') and the Industry Code and Amendments 1, 2,
3, and 4 thereto (``Industry Code Notice'') were published for comment
on June 23, 2005.\3\ The Commission received 51 comments \4\ in
response to the Customer Code Notice and one comment \5\ in response to
the Industry Code Notice, all of which are available on the
Commission's Internet Web site at (https://www.sec.gov/rules/sro.shtml).
On May 4, 2006, NASD filed Amendments 5 to the Customer Code and to the
Industry Code. The Commission received 125 comments following NASD's
posting of Amendment 5 to the Customer Code on its Web site.\6\ The
Commission did not
[[Page 4575]]
receive any comments in connection with Amendment 5 to the Industry
Code. NASD filed Amendments 6 to the Customer Code and Industry Code on
July 21, 2006 and Amendments 7 to Customer Code and Industry Code on
August 15, 2006. NASD requested accelerated approval in connection with
Amendments 5, 6, and 7.\7\ This Order approves the Customer Code and
Industry Code, as amended, accelerating approval of Amendments 5, 6,
and 7 thereto.
---------------------------------------------------------------------------
\1\ 15 U.S.C. 78s(b)(1).
\2\ 17 CFR 240.19b-4.
\3\ See Notice of Filing of Proposed Rule Change and Amendment
Nos. 1, 2, 3, and 4 Thereto to Amend NASD Arbitration Rules for
Customer Disputes, Securities Exchange Act Rel. No. 51856 (Jun. 15,
2005), 70 FR 36442 (Jun. 23, 2005); Notice of Filing of Proposed
Rule Change and Amendment Nos. 1, 2, 3, and 4 Thereto to Amend NASD
Arbitration Rules for Industry Disputes, Securities Exchange Act
Rel. No. 51857 (Jun. 15, 2005), 70 FR 36430 (Jun. 23, 2005).
\4\ See Letter from Norman B. Arnoff, Esq., dated Aug. 12, 2004
(``Arnoff''); Letter from Daniel A. Ball, Esq., Selzer Gurvitch
Rabin & Obecny, Chtd., dated Jul. 14, 2005; Letter from Gail E.
Boliver, Esq., Boliver Law Firm, dated Jul. 13, 2005 (``Boliver'');
Letter from Timothy A. Canning, Esq., Law Offices of Timothy A.
Canning, dated Jul. 14, 2005 (``Canning''); Letter from Steven B.
Caruso, Esq., Maddox Hargett & Caruso, P.C., dated Jul. 13, 2005
(``Caruso''); Letter from Rebecca C. Davis, Esq., Tate, Lazarini &
Beall, PLC, dated Jul. 14, 2005 (``R. Davis''); Letter from James J.
Eccleston, Esq., Shaheen, Novoselsky, Staat, Filipowski & Eccleston,
P.C., dated Jul. 14, 2005 (``Eccleston''); Letter from Barry D.
Estell, Esq., dated Jul. 14, 2005 (``Estell''); Letter from Jonathan
W. Evans, Esq., Jonathan W. Evans & Associates, dated Jul. 14, 2005
(``Evans''); Letter from Martin L. Feinberg, Esq., dated Jul. 13,
2005 (``Feinberg''); Letter from Jeffrey A. Feldman, Esq., dated
Jul. 11, 2005 (``Feldman''); Letter from Stuart Finer, Esq., dated
Jul. 15, 2005 (``Finer''); Letter from William A. Fynes, dated Jul.
13, 2005 (``Fynes''); Letter from W. Scott Greco, Esq., Greco and
Greco, P.C., dated Jun. 24, 2005 (``Greco''); Letter from Scott C.
Ilgenfritz, Esq., Johnson, Pope, Bokor, Ruppel, and Burns, LLP,
dated Jul. 14, 2005 (``Ilgenfritz''); Letter from James S. Jones,
Esq., dated Mar. 30, 2006 (``Jones''); Letter from Wayne M. Josel,
Esq., Kaufmann, Feiner, Yamin, Gilden, & Robbins LLP, dated Jul. 13,
2005 (``Josel''); Letter from Spiro T. Komninos, Esq., Komninos,
Fowkes & Farrugia Law Group, LLC, dated Jul. 14, 2005
(``Komninos''); Letter from Stephen Krosschell, Goodman & Nekvasil,
dated Jul. 14, 2005 (``Krosschell''); Letter from Cary S. Lapidus,
Esq., Law Offices of Cary S. Lapidus, dated Jul. 14, 2005
(``Lapidus''); Letter from Richard M. Layne, Esq., Layne & Lewis
LLP, dated Jul. 12, 2005 (``Layne''); Letter from Royal Lea, Esq.,
Bingham & Lea, P.C., dated Jul. 14, 2005 (``Lea''); Letter from Dale
Ledbetter, Adorno & Yoss, dated Jul. 14, 2005 (``Ledbetter'');
Letter from Prof. Seth E. Lipner, Zicklin School of Business,
Member/Deutsch & Lipner, dated Jul. 13, 2005 (``Lipner''); Letter
from Jorge A. Lopez, Esq., dated Jul. 21, 2005 (``Lopez''); Letter
from Angela H. Magary, Brickley, Sears & Sorett, dated Jul. 14, 2005
(``Magary''); Letter from Stuart D. Meissner, Esq., Law Offices of
Stuart D. Meissner LLC., dated Jul. 12, 2005 (``Meissner''); Letter
from John J. Miller, Esq., Law Office of John J. Miller, P.C., dated
Jul. 12, 2005 (``Miller''); Letter from Jill I. Gross and Barbara
Black, Directors, Pace Investor Rights Project, dated Jul. 14, 2005
(``PACE''); Letter from J. Boyd Page, Esq. and Samuel T. Brannan,
Esq., Page Perry, LLC, dated Jul. 14, 2005 (``Page''); Letter from
Rosemary J. Shockman, President, and Robert S. Banks, Jr., Executive
Vice President, President Elect, Public Investors Arbitration Bar
Association, dated Jul. 13, 2005 (``PIABA''); Letter from Rosemary
Shockman, President, Public Investors Arbitration Bar Association,
dated Aug. 2, 2005 (``PIABA 2''); Letter from Herbert E.
Pounds, Herbert E. Pounds, Jr., P.C., dated Jul. 14, 2005
(``Pounds''); Letter from M. Clay Ragsdale, Esq., Ragsdale LLC,
dated Jul. 14, 2005 (``Ragsdale''); Letter from Howard M.
Rosenfield, Esq., dated Jul. 14, 2005 (``Rosenfield''); Letter from
Richard P. Ryder, President, Securities Arbitration Commentator,
Inc., dated Jul. 21, 2005 (``Ryder''); Letter from J. Pat Sadler,
dated Jul. 13, 2005 (``Sadler''); Letter from Laurence S. Schultz,
Esq., Driggers, Schultz & Herbst PC, dated Jun. 8, 2005
(``Schultz''); Letter from Laurence S. Schultz, Esq., Driggers,
Schultz & Herbst, dated Jul. 14, 2005 (``Schultz 2'');
Letter from Scott R. Shewan, Esq., Born, Pape & Shewan LLP, dated
Jul. 14, 2005 (``Shewan''); Letter from Edward G. Turan, Esq.,
Chair, Arbitration and Litigation Committee, Securities Industry
Association, dated Jul. 13, 2005 (``SIA''); Letter from Jeff Sonn,
Esq., Sonn & Erez, dated Jul. 14, 2005 (``Sonn''); Letter from Debra
G. Speyer, Esq., Law Offices of Debra G. Speyer, dated Jul. 14, 2005
(``Speyer''); Letter from Arnold Y. Steinberg, P.C., dated Jul. 14,
2005 (``Steinberg''); Letter from Steven A. Stolle, Esq., Rohde &
Van Kampen PLLC, dated Jul. 8, 2005 (``Stolle''); Letter from Andrew
Stoltmann, Stoltmann Law Offices, P.C., dated Jul. 14, 2005
(``Stoltmann''); Letter from Mark A. Tepper, Esq., Mark A. Tepper,
P.A., dated Jul. 14, 2005 (``Tepper''); Letter from Richard A.
Karoly, Vice President and Senior Corporate Counsel, Schwab & Co.,
Inc., dated Jul. 14, 2005 (``Schwab''); Letter from John E.
Sutherland, Esq., Brickley, Sears & Sorett, dated Jul. 14, 2005
(``Sutherland''); Letter from Steele T. Williams, P.A., dated Jul.
15, 2005 (``Williams''); Letter from Michael J. Willner, Esq.,
Miller Faucher and Cafferty LLP, dated Jul. 16, 2005 (``Willner'');
Letter from A. Daniel Woska, Woska & Hayes, LLP, dated Jun. 15, 2005
(``Woska'').
\5\ Letter from Marvin Elster, dated Jun. 30, 2005 (``Elster'').
\6\ Letter from Philip M. Aidikoff, Aidikoff, Uhl & Bakhtiari,
dated May 16, 2006 (``Aidikoff''); Letter from Ronald M. Amato,
Shaheen, Novoselsky, Staat, Filipowski & Eccleston, P.C., dated May
30, 2006 (``Amato''); Letter from Sarah G. Anderson, dated May 15,
2006 (``Anderson''); Letter from Anonymous, dated May 15, 2006
(``Anonymous''); Letter from Robert W. Anthony, dated May 16, 2006
(``Anthony''); Letter from John G. Appel, Jr., dated May 18, 2006
(``Appel''); Letter from Kurt Arbuckle, Kurt Arbuckle, P.C., dated
May 22, 2006 (``Arbuckle''); Letter from C.W. Austin, Jr., dated May
15, 2006 (``Austin''); Letter from Daniel E. Bacine, Barrack, Rodos
& Bacine, dated May 15, 2006 (``Bacine''); Letter from Bruce E.
Baldinger, Levine & Baldinger, LLC, dated May 16, 2006
(``Baldinger''); Letter from Scott I. Batterman, Esq., Clay Chapman
Crumpton Iwamura & Pulice, dated May 15, 2006 (``Batterman'');
Letter from Scot Bernstein, Law Offices of Scot Bernstein, dated May
26, 2006 (``Bernstein''); Letter from Brian P. Biggins, Esq., Brian
P. Biggins & Associates Co., L.P.A., dated May 15, 2006
(``Biggins''); Letter from Rob Bleecher, Esq., dated May 15, 2006
(``Bleecher''); Letter from Gail E. Boliver, Boliver Law Firm, dated
May 15, 2006 (``Boliver 2''); Letter from Sam Brannan, Page
Perry LLC, dated May 16, 2006 (``Brannan''); Letter from Steve
Buchwalter, Law Offices of Steve A. Buchwalter, P.C, dated May 15,
2006 (``Buchwalter''); Letter from John S. Burke, Higgins & Burke,
P.C, dated May 15, 2006 (``J. Burke''); Letter from Thomas F. Burke,
May 22, 2006 (``T. Burke''); Letter from Tim Canning, dated May 15,
2006 (``Canning 2''); Letter from Carl J. Carlson, Carlson
& Dennett, P.S., dated May 12, 2006 (``Carlson''); Letter from
Jeremy B. Chalmers, Mars, Mars and Chalmers, dated May 16, 2006
(``Chalmers''); Letter from Roger F. Claxton, Claxton & Hill, dated
May 15, 2006 (``Claxton''); Letter from Erwin Cohn, Cohn & Cohn,
dated May 16, 2006 (``Cohn''); Letter from Patrick A. Davis, P.A,
dated May 16, 2006 (``P. Davis''); Letter from William F. Davis,
dated May 15, 2006 (``W. Davis''); Letter from Adam Doner, dated May
16, 2006 (``Doner''); Letter from James J. Eccleston, Shaheen,
Novoselsky, Staat, Filipowski & Eccleston, dated May 16, 2006
(``Eccleston 2''); Letter from Richard Elliott, dated May
16, 2006 (``Elliot''); Letter from Barry D. Estell, dated May 15,
2006 (``Estell 2''); Letter from Barry D. Estell, Esq.,
dated May 16, 2006 (``Estell 3''); Letter from Jonathan W.
Evans, Esq., Jonathan W. Evans & Associates, dated May 15, 2006
(``Evans 2''); Letter from Allan J. Fedor, Esq., dated May
22, 2006 (``Fedor''); Letter from Martin L. Feinberg, dated May 15,
2006 (``Feinberg 2''); Letter from Teresa M. Gillis, Esq.,
Shustak & Partners, dated May 16, 2006 (``Gillis''); Letter from
Robert W. Goehring, Esq., dated May 15, 2006 (``Goehring''); Letter
from Eliot Goldstein, Esq., Law Offices of Eliot Goldstein LLP,
dated May 16, 2006 (``Goldstein''); Letter from Jan Graham, Graham
Law Offices, dated May 15, 2006 (``Graham''); Letter from W. Scott
Greco, Greco & Greco, P.C., dated May 15, 2006 (``Greco
2''); Letter from Brian M. Greenman, Esq., dated May 15,
2006 (``Greenman''); Letter from Randall R. Heiner, Heiner Law
Offices, dated May 15, 2006 (``Heiner''); Letter from Eric Hewko,
dated May 20, 2006 (``Hewko''); Letter from Charles C. Hunter, Esq.,
Woska & Hayes, LLP, dated May 23, 2006 (``Hunter''); Letter from
Scott C. Ilgenfritz, dated May 15, 2006 (``Ilgenfritz 2'');
Letter from Wayne M. Josel, Kaufmann, Feiner, Yamin, Gildin &
Robbins, LLP, dated May 15, 2006 (``Josel 2''); Letter from
Jeffrey B. Kaplan, Dimond Kaplan Rothstein, P.A., dated May 16, 2006
(``Kaplan''); Letter from James D. Keeney, dated May 15, 2006
(``Keeney''); Letter from T. Michael Kennedy, dated May 15, 2006
(``Kennedy''); Letter from Joseph C. Korsak, Esq., Law Office of
Joseph C. Korsak, dated May 15, 2006 (``Korsak''); Letter from
Richard M. Layne, Layne & Lewis LLP, dated May 13, 2006 (``Layne
2''); Letter from Royal Lea, Bingham & Lea, P.C., dated May
16, 2006 (``Lea 2''); Letter from Dale Ledbetter, Adorno &
Yoss, dated May 15, 2006 (``Ledbetter 2''); Letter from
Prof. Seth E. Lipner, Zicklin School of Business, Member/Deutsch &
Lipner, dated May 15, 2006 (``Lipner 2''); Letter from
Jorge A. Lopez, Esq., Jorge A. Lopez, P.A., dated May 15, 2006
(``Lopez 2''); Letter from Michael B. Lynch, Esq., Law
Offices of James Richard Hooper, PA, dated May 16, 2006 (``Lynch'');
Letter from Daniel I. MacIntyre, Esq., Shapiro Fussell, dated May
16, 2006 (``MacIntyre''); Letter from Angela H. Magary, Brickley,
Sears & Sorett, dated May 31, 2006 (``Magary 2''); Letter from
Jenice L. Malecki, Esq., Malecki Law, dated May 16, 2006
(``Malecki''); Letter from Emerson R. Marks, Jr., Emerson R. Marks,
Jr., P.L.C., dated May 15, 2006 (``Marks''); Letter from Thomas D.
Mauriello, Law Offices of Thomas D. Mauriello, dated May 15, 2006
(``Mauriello''); Letter from Steven M. McCauley, Esq., Charles C.
Mihalek, P.S.C, dated May 16, 2006 (``McCauley''); Letter from C.
David Mee, Esq., Ajamie LLP, dated May 15, 2006 (``Mee''); Letter
from Stuart Meissner, Esq., The Law Offices of Stuart D. Meissner
LLC., dated May 15, 2006 (``Meissner 2''); Letter from
David P. Meyer, Esq., David P. Meyer Associates, Co. LPA, dated May
16, 2006 (``D. Meyer''); Letter from Stephen P. Meyer, Esq., Meyer &
Ford, dated May 16, 2006 (``S. Meyer''); Letter from John Miller,
Law Office of John J. Miller, P.C., dated May 15, 2006 (``Miller
2''); Letter from Stephen David Murakami, Esq., Hooper &
Weiss, LLC, dated May 16, 2006 (``Murakami''); Letter from Bryan
Lantagne, Director, Massachusetts Securities Division, Chair, NASAA
Broker-Dealer Arbitration Project Group, dated Jul. 19, 2006
(``NASAA''); Letter from Mitchell Ostwald, Law Office of Mitchell
Ostwald, dated May 16, 2006 (``Ostwald''); Letter from Jill Gross
and Barbara Black, Directors, Pace Investor Rights Project, Jun. 6,
2006 (``PACE 2''); Letter from Boyd Page, Page Perry LLC, dated May
16, 2006 (``Page 2''); Steve Parker, Page Perry, LLC, dated
May 16, 2006 (``Parker''); Letter from Henry I. Pass, Esq., The Law
Offices of Henry Ian Pass, dated May 15, 2006 (``Pass''); Letter
from Joseph C. Peiffer, Correro Fishman Haygood Phelps, dated May
15, 2006 (``Peiffer''); Letter from Susan N. Perkins, dated May 16,
2006 (``Perkins''); Letter from Steven B. Caruso, President-Elect,
Public Investors Arbitration Bar Association, dated May 16, 2006
(``PIABA 3''); Letter from Robert S. Banks, Jr., President,
Public Investors Arbitration Bar Association, dated May 26, 2006
(``PIABA 4''); Letter from Robert C. Port, Esq., Cohen Goldstein
Port & Gottlieb, LLP, dated May 20, 2006 (``Port''); Letter from
Herbert Pounds, Herbert E. Pounds, Jr., P.C., dated May 15, 2006
(``Pounds 2''); Letter from Thomas Quarles, Jr., Esq.,
Devine, Millimet & Branch, P.A., dated May 16, 2006 (``Quarles'');
Letter from Adam T. Rabin, Esq., Dimond Kaplan & Rothstein, P.A,
dated May 16, 2006 (``Rabin''); Letter from Kirk Reasonover, Esq.,
Smith & Fawer, L.L.C., dated May 16, 2006 (``Reasonover''); Letter
from Robert H. Rex, Esq., Dickenson Murphy Rex & Sloan, dated May
15, 2006 (``Rex''); Letter from David E. Robbins, Kaufmann, Feiner,
Yamin, Gildin & Robbins LLP, dated May 29, 2006 (``Robbins'');
Letter from J. Pat Sadler, dated May 16, 2006 (``Sadler
2''); Letter from Jay H. Salamon, Hermann Cahn & Schneider
LLP, dated May 15, 2006 (``Salamon''); Letter from Robert K. Savage,
Esq., The Savage Law Firm, P.A., dated May 16, 2006 (``Savage'');
Letter from Martin Seiler, dated May 15, 2006 (``Seiler''); Letter
from Steven Sherman, Law Offices of Steven M. Sherman, dated May 15,
2006 (``Sherman''); Letter from Scott R. Shewan, Born, Pape & Shewan
LLP, dated May 15, 2006 (``Shewan 2''); Letter from
Rosemary J. Shockman, Shockman Law Office, dated May 16, 2006
(``Shockman''); Letter from Brian N. Smiley, Gard Smiley & Bishop
LLP, dated May 15, 2006 (``Smiley''); Letter from James A. Sigler,
dated May 15, 2006 (``Sigler''); Letter from Scott Silver, Esq.,
Blum & Silver, LLP, dated May 17, 2006 (``Silver''); Letter from
Donald A.W. Smith, Esq., dated May 17, 2006 (``Smith''); Letter from
Jeff Sonn, dated May 22, 2006 (``Sonn 2''); Letter from Ben
Stewart, dated May 16, 2006 (``Stewart''); Letter from Tracy Pride
Stoneman, Tracy Pride Stoneman, P.C., dated May 16, 2006
(``Stoneman''); Letter from Mark A. Tepper, Mark A. Tepper P.A.,
dated May 15, 2006 (``Tepper 2''); Letter from William P.
Torngren, dated May 15, 2006 (``Torngren''); Letter from Al Van
Kampen, Rohde & Van Kampen PLLC, dated May 15, 2006 (``Van
Kampen''); Letter from James V. Weixel, Jr., Weixel Law Office,
dated May 15, 2006 (``Weixel''); Letter from Michael J. Willner,
Esq., Miller Faucher and Cafferty LLP, dated May 15, 2006 (``Willner
2''); Letter from A. Daniel Woska, Esq., Woska & Hayes,
LLP, dated May 12, 2006 (``Woska 2''); Letter from Todd
Young, dated May 15, 2006 (``T. Young''); Letter from William B.
Young, Jr., Hooper Weiss, LLC, dated Florida, May 18, 2006 (``W.
Young''); Letter from Elizabeth Zeck, Esq., Willoughby & Hoefer,
P.A., dated May 16, 2006 (``Zeck''). In addition, the Commission
received 15 form letters from individuals that were substantially
similar (``Letter Type A'') and three other form letters (``Letter
Type B'').
\7\ Because the Customer Code and Industry Code, as amended by
Amendments 1, 2, 3, and 4 to each code, already have been published
for comment, the request for accelerated approval applies only to
Amendments 5, 6, and 7 to each code.
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II. Purpose for and Description of the Proposal
A. Background
NASD proposed to amend the NASD Code of Arbitration Procedure
(``current Code'') to simplify the rule language into plain English,
reorganize the rules, codify certain practices, and implement several
substantive changes. The current Code would be reorganized into three
separate procedural codes: The NASD Code of Arbitration Procedure for
Customer Disputes; the NASD Code of Arbitration Procedure for Industry
Disputes; and the NASD Code of Mediation Procedure.\8\ The three new
codes are intended to replace the current Code in its entirety.
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\8\ The Mediation Code was filed separately with the Commission
as SR-NASD-2004-013. The Commission approved the Mediation Code on
October 31, 2005, and it became effective on January 30, 2006. See
Order Granting Approval to Proposed Rule Change and Amendments Nos.
1 and 2 Thereto, and Notice of Filing and Order Granting Accelerated
Approval to Amendment No. 3, to Amend NASD Rules for Mediation
Proceedings, Securities Exchange Act Rel. No. 52705 (Oct. 31, 2005),
70 FR 67525 (Nov. 7, 2005) (SR-NASD-2004-013).
---------------------------------------------------------------------------
This approval order pertains to the Customer Code and Industry
Code, the final texts of which are available on the NASD Web site at
https://www.nasd.com/web/groups/med_arb/documents/
mediation_arbitration/nasdw_018335.pdf. Charts comparing the
current Code to the Customer Code and Industry Code are also available
at the URL above. Descriptions of the proposed rule changes, as amended
by Amendments 1, 2, 3, and 4, are contained in the Customer Code Notice
and Industry Code Notice \9\ and are also available at NASD's principal
office and at the Commission's Public Reference Room.
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\9\ See supra n. 3.
---------------------------------------------------------------------------
B. Purpose and Description
In 1998, the SEC launched an initiative to encourage issuers and
self-regulatory organizations (``SROs'') to use ``plain English'' in
disclosure documents and other materials used by investors. Because the
current Code is used by investors, including investors who appear pro
se in the NASD forum, NASD undertook to rewrite the current Code in
``plain English.'' Over time, the goals of the plain English initiative
expanded beyond simplifying the language and sentence structure of the
rules in the Code to include:
Reorganizing the current Code in a more logical, user-
friendly way, including creating separate codes for
[[Page 4576]]
customer and industry arbitrations, and for mediations; and
Implementing several substantive rule changes, including
codifying several common practices, to provide more guidance to parties
and arbitrators, and to streamline the administration of arbitrations
in the NASD forum.
1. Plain English
When it launched its ``plain English'' initiative in 1998, the SEC
published a ``Plain English Handbook'' to provide guidance to issuers
and SROs in drafting materials intended to be used by investors. The
SEC's Plain English Handbook recommended using shorter, more common
words; breaking long rules into shorter ones; using the active voice
whenever possible; and putting lists into easy-to-read formatting, such
as bullet points.
NASD stated that, in revising the current Code, it implemented
these guidelines wherever possible. Throughout the Customer and
Industry Codes, NASD simplified language and eliminated unnecessarily
legalistic or arcane terminology. Long rules, such as current Rule
10308 (Selection of Arbitrators) and current Rule 10321 (General
Provisions Governing Pre-Hearing Proceedings), have been broken into
several shorter rules.\10\ Where appropriate, NASD has presented lists
in bullet point format and used active verbs.
---------------------------------------------------------------------------
\10\ For example, Rule 10308 of the current Code is contained in
Proposed Rules 12400-12406 for the Customer Code and 13400-13406 for
the Industry Code.
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The Customer and Industry Codes also contain new definitions rules
(Proposed Rules 12100 and 13100, respectively) that define commonly
used terms applicable throughout the current Code.\11\ NASD believes
that a comprehensive definitions rule will make the Customer and
Industry Codes easier to understand and to use and will help eliminate
confusion about the meaning and scope of frequently used terms. It will
also allow NASD to use shorter phrases, or single words, in place of
longer phrases in its rules.\12\ This makes rules easier to read and
understand, without changing the meaning of the current Code.
---------------------------------------------------------------------------
\11\ Some rules in the current Code, such as Rule 10308, contain
definitions applicable to that rule only. However, there is no
general definitions rule that applies to the entire current Code.
\12\ For example, the phrase ``dispute, claim, or controversy''
has been replaced by the word ``dispute,'' which has been defined in
Proposed Rules 12100 and 13100, respectively, to mean the longer
phrase.
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2. Reorganization
One of the most frequent criticisms of the current Code is that it
is poorly organized. Parties, particularly infrequent users of the
forum, have difficulty finding the rules they are looking for, because
the organization of the rules is not clear. The confusion is compounded
because certain rules in the current Code apply only to customer cases,
some apply only to industry cases, and others apply to both types of
disputes. In addition, the current Code contains the NASD mediation
rules, even though many matters are submitted directly to mediation,
and do not arise out of an arbitration proceeding.
To address these concerns, NASD proposed to divide the current Code
into three separate Codes: The Customer Code, the Industry Code, and
the Mediation Code.\13\ Although many of the rules in the Customer and
Industry Codes will be identical, NASD believes that maintaining
separate arbitration codes will eliminate confusion regarding which
rules are applicable to which types of disputes. NASD intends to
maintain electronic versions of each code on its Web site, https://
www.nasd.com, and will make paper copies available upon request.
---------------------------------------------------------------------------
\13\ As noted above, the Commission approved the Mediation Code
in October 2005. See supra note 8.
---------------------------------------------------------------------------
In keeping with the current NASD rule numbering system, each code
will be numbered in the thousands, and major sections will be numbered
in the hundreds. Individual rules within those sections will be
numbered in the tens (or ones, if necessary). The current method for
numbering and lettering paragraphs within individual rules will remain
unchanged. In particular, the Customer Code will use the Rule 12000
series, and the Industry Code will use the Rule 13000 series.\14\
---------------------------------------------------------------------------
\14\ Both of these series are currently unused. The Mediation
Code uses the Rule 14000 series. NASD will reserve the Rule 10000
series, which is currently used for NASD's dispute resolution rules,
for future use.
---------------------------------------------------------------------------
To make it easier to find specific rules, the Customer Code will be
divided into the following nine parts, which are intended to
approximate the chronological order of a typical arbitration:
Part I (Rule 12100 et seq.) contains definitions, as well
as other rules relating to the organization and authority of the forum;
Part II (Rule 12200 et seq.) contains general arbitration
rules, including what claims are subject to arbitration in the NASD
forum;
Part III (Rule 12300 et seq.) contains rules explaining
how to initiate a claim, how to respond to a claim, how to amend
claims, and when claims may be combined and separated;
Part IV (12400 et seq.) contains rules relating to the
appointment, authority and removal of arbitrators;
Part V (Rules 12500 et seq.) contains rules governing the
prehearing process, including proposed new rules relating to motions
and discovery;
Part VI (Rules 12600 et seq.) contains rules relating to
hearings;
Part VII (Rules 12700 et seq.) contains rules relating to
the dismissal, withdrawal, or settlement of claims;
Part VIII (Rules 12800 et seq.) contains rules relating to
simplified (small cases) arbitrations and default proceedings; and
Part IX (Rules 12900 et seq.) contains rules relating to
fees and awards. The Industry Code will use the same divisions,
numbered under the 13000 series.
3. Description of Other Changes
In addition to simplifying and reorganizing the current Code, the
Customer and Industry Codes include other changes that NASD states are
intended to make the NASD arbitration process as simple, uniform, and
transparent as possible. Some of these changes codify or clarify
current NASD practice. Others are intended to provide guidance to
parties, resolve open questions, or streamline or standardize the
administration of NASD arbitrations.
4. Relationship Between Proposed Customer Code and Industry Codes
Although the Customer Code and Industry Code are similarly
organized and numbered, there are two main differences. First, some
rules in the current Code contain different provisions for customer and
industry disputes.\15\ For such rules, the Customer Code contains only
the provisions that relate to customer disputes, and the Industry Code
contains only the provisions that relate to industry cases.
---------------------------------------------------------------------------
\15\ E.g., current Rule 10308 (Selection of Arbitrators)
requires that three-arbitrator panels in customer cases consist of a
majority of public arbitrators but provides that the composition of
the panel in industry disputes depends on the nature of the claim.
---------------------------------------------------------------------------
Second, some rules in the current Code apply only to industry
disputes. These rules are included in the Industry Code but have no
counterpart in the Customer Code.\16\ NASD has not proposed any
substantive changes to
[[Page 4577]]
those parts of the current Code that are unique to industry cases.
---------------------------------------------------------------------------
\16\ See, e.g., Rules 10210 and 10211 of the current Code,
governing statutory employment discrimination claims, and Rule 10335
of the current Code, governing injunctive relief.
---------------------------------------------------------------------------
III. Summary of Comments on the Customer Code as Amended by Amendments
1, 2, 3, and 4 Thereto and Description of Amendments 5, 6, and 7 to the
Customer Code \17\
---------------------------------------------------------------------------
\17\ Section III discusses Amendments 5, 6, and 7 to the
Customer Code. Section IV, below, discusses Amendments 5, 6, and 7
to the Industry Code.
---------------------------------------------------------------------------
As noted above, in Amendment 5 to the Customer Code, NASD responded
to comments on the Customer Code Notice,\18\ proposed additional rule
changes, most of which were in response to comments, and requested
accelerated approval of the Customer Code.\19\ After NASD filed
Amendment 5 with the Commission, the Commission received 125 additional
comments. Many of the comments centered on: (1) NASD's request for
accelerated approval; \20\ (2) provisions of Proposed Rules 12506
(Document Production Lists) and 12514 (Exchange of Documents and
Witness Lists Before Hearing), as published in the Customer Code
Notice, that concern the production during discovery of documents
within a party's ``control''; \21\ and (3) Proposed Rule 12504 (Motions
to Decide Claims Before a Hearing on the Merits), as amended by
Amendment 5.\22\ In response to these comments, NASD filed Amendment 6
to the Customer Code with the Commission on July 21, 2006, in which it
withdrew Proposed Rule 12504 (Motions to Decide Claims Before a Hearing
on the Merits) and all references thereto from the Customer Code.\23\
---------------------------------------------------------------------------
\18\ See supra note 3.
\19\ The request for accelerated approval applies to all
amendments filed after the Customer Code Notice, which are
Amendments 5, 6, and 7.
\20\ See, e.g., Aidikoff, Appel, Arbuckle, Austin, Baldinger,
Baccine, Batterman, Bernstein, Biggins, Bleecher, Brannan,
Buchwalter, T. Burke, Canning 2, Chalmers, Claxton, Cohn,
P. Davis, Doner, Elliott, Evans 2, Feinberg 2,
Gillis, Goldstein, Graham, Greco 2, Greenman, Hewko,
Hunter, Kaplan, Keeney, Korsak, Lea 2, Levine, Lopez
2, Lynch, MacIntyre, Magary 2, Malecki, Marks,
McCauley, Mee, Meissner 2, Meyer, S. Meyer, Miller
2, Murakami, Ostwald, Page 2, Parker, Pass,
Peiffer, Perkins, PIABA 3, Port, Pounds 2,
Quarles, Rabin, Reasonver, Robbins, Sadler, Salamon, Savage, Seiler,
Sherman, Shewan 2, Shockman, Sigler, Silver, Smiley, Smith,
Sonn 2, Stewart, Stoneman, Van Kampen, W. Young.
\21\ See, e.g., Eccleston 2, Fedor, Kaplan, Lipner
2, Page 2, Perkins, PIABA 4, Shockman,
Smiley.
\22\ See e.g., Aidikoff, Brannan, Boliver 2, Carlson,
Fedor, Kaufman, Lantagne, Lipner, PACE 2, Page 2,
PIABA 3, PIABA 4, Robbins, Rothstein, Shockman,
Smiley, Sonn 2, Tepper 2.
\23\ Proposed Rule 12504 has been re-filed as a separate
proposed rule change and published for public comment. See
Securities Exchange Act Rel. No. 54360 (Aug. 24, 2006), 71 FR 51879
(Aug. 31, 2006) (SR-NASD-2006-088).
---------------------------------------------------------------------------
NASD filed Amendment 7 to the Customer Code with the Commission on
August 15, 2006. In this amendment, NASD further responded to comments
concerning Proposed Rules 12506 (Document Production Lists) and 12514
(Exchange of Documents and Witness Lists Before Hearing) by amending
Proposed Rule 12508 (Objecting to Discovery; Waiver of Objection). In
addition, NASD amended other proposed rules, provided additional
clarification concerning certain NASD practices and rules, and
responded to one comment submitted in response to Amendment 5 to the
Customer Code.
A summary of comments received in connection with the Customer Code
Notice and NASD's responses, as well as a description of the amendments
to proposed rule text made in Amendments 5, 6, and 7 are included
below. References to Amendments 5, 6, or 7 in this Section 0 refer to
Amendments 5, 6, or 7 to the Customer Code only, unless otherwise
specified. For the text of Amendments 5, 6, and 7, please see the NASD
Web site at https://www.nasd.com/web/
idcplg?IdcService=SS_GET_PAGE&ssDocName=NASDW_
009306&=802.
A. General Comments
In the Customer Code Notice, the Commission solicited comment on
the differences between provisions in the Customer Code and their
counterparts in the Uniform Code of Arbitration (``Uniform Code'')
developed by the Securities Industry Conference on Arbitration
(``SICA'').\24\ One commenter favored the Uniform Code provisions over
those of the Customer Code, stating that because NASD's arbitration
program operates from a position of dominance, it has abandoned the
premise of uniformity under which SICA operates.\25\
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\24\ SICA is a cooperative organization that is composed of
public members, as well as representatives of the SROs and the
Securities Industry Association. SICA works toward improving the
dispute resolution process by considering current issues, case law,
and policy in connection with arbitration, and amending the Uniform
Code in light of those considerations when appropriate. SROs have
often revised their own arbitration rules in accordance with changes
in the Uniform Code.
\25\ Ryder.
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In Amendment 5, NASD responded that it participates actively in
SICA and values the input of SICA participants. In some instances,
however, the nature and volume of NASD's caseload require NASD to adopt
rules either in advance of other SROs or that differ from other SROs'.
NASD also stated that to gather a wide range of ideas and information,
it regularly discusses rule proposals with the same constituencies
represented at SICA: Representatives of the investor and industry
communities, as well as arbitrators and mediators.
B. Proposed Rule 12100--Definitions
1. Definitions Added in Amendment 5
As noted above, the Customer Code includes a comprehensive
definitions section. Two commenters suggested defining the term
``customer'' to help clarify jurisdictional and standing issues related
to arbitration.\26\ One commenter also suggested defining the term
``pleadings'' to assist pro se claimants to understand which documents
are required for their arbitration claims.\27\ Another commenter
suggested defining the term ``award'' to minimize the confusion
concerning what type of ruling by the panel constitutes an award.\28\
NASD proposed to define these terms in the Customer Code in Amendment
5.\29\ As amended, Proposed Rule 12100 would define an ``award'' in
paragraph (b) as ``a document stating the disposition of a case.''
Paragraph (i) would define a ``customer'' as not including a broker or
dealer. NASD noted that the definition of ``customer'' would be the
same as that found in the general definitions for NASD rules, Rule
0129(g). Paragraph (s) of the rule would define a ``pleading'' as ``a
statement describing a party's causes of action or defenses. Documents
that are considered pleadings are: a statement of claim, an answer, a
counterclaim, a cross claim, a third party claim, and any replies.''
---------------------------------------------------------------------------
\26\ PACE and Ryder.
\27\ PACE.
\28\ Ryder.
\29\ As a result of these new definitions, the remaining
definitions would be re-designated in alphabetical order.
---------------------------------------------------------------------------
2. Proposed Rule 12100(a)--Definition of Associated Person; Proposed
Rule 12100(r)--Definition of Person Associated With a Member
Proposed Rules 12100(a) and 12100(r) provide that, for purposes of
the Customer Code, an associated person includes a person formerly
associated with a member. One commenter suggested that, consistent with
NASD By-Laws,\30\ the concept of a formerly associated person should be
limited to persons who have been associated within two years.\31\ This
commenter asserted that when read in conjunction with Proposed Rule
12200 (concerning mandatory arbitration), these definitions would
subject formerly associated persons to NASD Dispute Resolution's
jurisdiction in perpetuity. In the
[[Page 4578]]
commenter's view, no NASD by-laws or NASD Dispute Resolution rules
permit lifelong jurisdiction.
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\30\ See NASD By-Laws, Art. V, Sec. 4.
\31\ SIA.
---------------------------------------------------------------------------
In Amendment 5, NASD responded that the two-year retention of
jurisdiction in Article V, Section 4 of NASD's By-Laws is for NASD
regulatory purposes and does not apply to arbitrations. In the
arbitration context, NASD maintains jurisdiction over a formerly
associated person for events that occurred while the person was
associated with a member firm (or related to the person's termination
of employment with a member firm, in the case of industry disputes).
NASD noted that such arbitrations would be subject to any applicable
statutes of limitation, as well as the six-year eligibility rule under
Proposed Rule 12206. NASD thus is not proposing to amend Proposed Rules
12100(a) and 12100(r).
3. Proposed Rule 12100(u)--Definition of Public Arbitrator; Proposed
Rule 12100(p)--Definition of Non-Public Arbitrator
NASD proposed to define ``public arbitrator'' and ``non-public
arbitrator'' in the Customer Code the same way as in Rules 10308(a)(5)
and (a)(4), respectively, of the current Code. Twenty-three commenters
expressed concern with the definitions of public arbitrator and non-
public arbitrator.\32\ As a preliminary matter, they urged NASD to
change the term ``non-public arbitrator'' to ``industry arbitrator.''
In their view, the current terminology is not consistent with the goal
of rewriting the Customer Code in plain English. They suggested that
the term ``industry arbitrator'' would assist pro se parties or
inexperienced attorneys with no background in arbitration.
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\32\ Boliver, Canning, Caruso, Estell, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary, Miller, PIABA,
Pounds, Rosenfield, Sadler, Schultz 2, Shewan, Stoltmann,
Sutherland, and Willner.
---------------------------------------------------------------------------
In Amendment 5, NASD noted that it has used the term ``non-public
arbitrator'' since the Commission approved the Neutral List Selection
System (``NLSS'') in 1998.\33\ NASD expressed the belief that users of
its forum understand the term, and thus did not agree that the term
should be changed.
---------------------------------------------------------------------------
\33\ See Securities Exchange Act Rel. No. 40555, 63 FR 56670
(Oct. 22, 1998) (SR-NASD-1998-48).
---------------------------------------------------------------------------
Commenters also suggested several changes to the definition of
``public arbitrator'' and objected to the inclusion of a non-public
arbitrator on three-person panels.\34\ In Amendment 5, NASD responded
that because it did not propose substantive amendments to these
provisions in the Customer Code, those suggestions are outside the
scope of the rule filing. The Commission notes that changes to the
definition of ``public arbitrator'' are addressed in a separate rule
filing.\35\
---------------------------------------------------------------------------
\34\ Boliver, Canning, Caruso, Estell, Evans, Ilgenfritz, Josel,
Komninos, Lapidus, Lea, Lipner, Lopez, Magary, Miller, PIABA,
Pounds, Rosenfield, Sadler, Schultz 2, Shewan, Stoltmann,
Sutherland, and Willner.
\35\ The Commission recently approved the rule changes proposed
in the rule filing. See Order Approving Proposed Rule Change and
Amendment No. 1 Thereto Relating to Amendments to the Classification
of Arbitrators Pursuant to Rule 10308 of the NASD Code of
Arbitration Procedure, Securities Exchange Act Rel. No. 54607 (Oct.
16, 2006), 71 FR 62026 (Oct. 20, 2006) (SR-NASD-2005-094); Notice of
Filing of Proposed Rule Change and Amendment No. 1 Thereto Relating
to Amendments to the Classification of Arbitrators Pursuant to Rule
10308 of the NASD Code of Arbitration, Securities Exchange Act Rel.
No. 52332 (Aug. 24, 2005), 70 FR 51365 (Aug. 30, 2005) (SR-NASD-
2005-094).
---------------------------------------------------------------------------
C. Proposed Rule 12102--National Arbitration and Mediation Committee
Proposed Rule 12102 includes the size and composition requirements
of the National Arbitration and Mediation Committee (``NAMC''). One
commenter noted that these requirements are not in the current
Code.\36\ NASD responded in Amendment 5 that Proposed Rule 12102 would
codify the requirements of the Plan of Allocation and Delegation of
Functions by NASD to Subsidiaries.\37\
---------------------------------------------------------------------------
\36\ Ryder.
\37\ See NASD Manual, Plan of Allocation and Delegation of
Functions by NASD to Subsidiaries, Part V(c)(1)(b); Securities
Exchange Act Rel. No. 37107 (Apr. 11, 1996) (SR-NASD-96-16).
---------------------------------------------------------------------------
D. Proposed Rule 12103--Director of Dispute Resolution
Proposed Rule 12103 includes a delineation of the duties and
responsibilities of the Director of Dispute Resolution with respect to
the NAMC. One commenter noted that the proposed rule would change the
Director's relationship with the NAMC.\38\ Specifically, the current
Code provides that the Director ``shall be directly responsible to the
NAMC and shall report to it at periodic intervals established by the
Committee and at such other times as called upon by the Committee to do
so.'' The Customer Code provides that the Director ``shall consult with
the NAMC upon the NAMC's request.''
---------------------------------------------------------------------------
\38\ Ryder.
---------------------------------------------------------------------------
In Amendment 5, NASD noted that the proposed rule reflects current
practice. Pursuant to Article V, Section 5.1 of the NASD Dispute
Resolution By-Laws, the Director reports to the President of NASD
Dispute Resolution and, ultimately as an officer, to the NASD Dispute
Resolution Board. The Director meets with the NAMC, usually every
quarter, and updates the Committee on the state of the arbitration
forum. At this time, the Director receives feedback and suggestions on
arbitration rules and procedures from NAMC.
Another commenter expressed concern regarding provisions in
Proposed Rule 12103 that would give the Director the authority to
delegate certain functions.\39\ In this commenter's experience,
arbitrators seek out the advice of NASD staff on certain issues, such
as subpoenas, discovery matters, and motions. This commenter believes
NASD staff should not provide opinions on such issues, but rather they
should be addressed to the panel and, if necessary, argued by the
parties.
---------------------------------------------------------------------------
\39\ Magary.
---------------------------------------------------------------------------
NASD responded in Amendment 5 that its current policy is for staff
to advise arbitrators on procedural matters, but not to provide
opinions on substantive issues. If arbitrators ask staff about
substantive matters, NASD staff suggest that the arbitrators ask the
parties to brief the issue so that the arbitrators can make a decision.
NASD stated that it would emphasize this policy when it trains its
staff on the Customer Code.
E. Proposed Rule 12104--Effect of Arbitration on NASD Regulatory
Activities
Proposed Rule 12104 provides that submitting a dispute to
arbitration does not prevent NASD from taking additional regulatory
action, if warranted. The rule would allow any arbitrator to make
disciplinary referrals at the conclusion of an arbitration.
One commenter suggested that the proposed rule also should
authorize regulatory sanctions for breaches of the procedural
requirements of the arbitration rules.\40\ In Amendment 5, NASD
responded that because Proposed Rule 12104 is substantially the same as
Rule 10105 of the current Code, the comment is outside the scope of the
rule filing.
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\40\ Ryder.
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F. Proposed Rule 12105--Agreement of the Parties
As published in the Customer Code Notice, Proposed Rule 12105(a)
would allow parties to modify a provision of the Code or a decision of
the Director or the panel by written agreement. Proposed Rule 12105(b)
provides that if the Director or the panel determines that a named
party is inactive in the arbitration or has failed to respond after
adequate notice has been given, the
[[Page 4579]]
Director or the panel may determine that the written agreement of that
party is not required while the party is inactive or not responsive. In
the Customer Code Notice, the Commission requested comment on whether
the term ``inactive'' is defined sufficiently.
While one commenter thought the concept of an ``inactive'' party is
sufficiently clear,\41\ others suggested specifying that an
``inactive'' party is a party in default for failure to file a response
to a claim, counter-claim, or cross claim.\42\
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\41\ PACE.
\42\ Boliver, Canning, Evans, Ilgenfritz, Josel, Komninos,
Lapidus, Lea, Lipner, Lopez, Magary, PIABA, Pounds, Rosenfield,
Shewan, Stoltmann, Sutherland, and Willner.
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In Amendment 5, NASD stated that based on current practices in its
forum, the term ``inactive'' could apply to: (1) A party who answers
and then fails to respond to administrative matters or correspondence;
(2) a claimant who cannot be found, after the claimant's attorney
withdraws; or (3) a party who does not answer. In Amendment 7, NASD
proposed to include a non-exhaustive list inactive parties. Proposed
Rule 12105 is amended in Amendment 7 as follows (new language in
italics):
12105. Agreement of the Parties
(a) No change.
(b) If the Director or the panel determines that a named party is
inactive in the arbitration, or has failed to respond after adequate
notice has been given, the Director or the panel may determine that the
written agreement of that party is not required while the party is
inactive or not responsive. For purposes of this rule, an inactive
party could be, but is not limited to: (1) A party that does not
answer; (2) a party that answers and then fails to respond to
correspondence sent by the Director; (3) a party that answers and then
fails to respond to correspondence sent by the panel in cases involving
direct communication under Rule 12211; or (4) a party that does not
attend pre-hearing conferences.
G. Proposed Rule 12200--Arbitration Under an Arbitration Agreement or
the Rules of NASD
1. Insurance Business Exception
Proposed Rule 12200 provides that parties must arbitrate a dispute
under the Customer Code if (1) A written agreement requires it or the
customer requests it; (2) the dispute is between a customer and a
member or associated person of a member; and (3) the dispute arises in
connection with the business activities of a member or associated
person, unless the claims involve the insurance business activities of
a member that is also an insurance company. Eighteen commenters argued
that the rule could be read to exclude variable annuity claims from
arbitration because some state statutes treat these products solely as
insurance products, not securities.\43\ In their view, the choice of
whether to arbitrate variable annuity claims against NASD members
should belong to the investor.
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\43\ Boliver, Canning, Evans, Ilgenfritz, Josel, Komninos,
Lapidus, Lea, Lipner, Lopez, Magary, PIABA, Pounds, Rosenfield,
Shewan, Stoltmann, Sutherland, and Willner.
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In Amendment 5, NASD noted that variable annuities are securities
and are not excluded from arbitration under the exception for disputes
involving the insurance business of a member that is also an insurance
company in current Rule 10101 (concerning matters eligible for
submission). According to NASD, no substantive change is intended in
Proposed Rule 12200.
2. Requests by the Customer to Arbitrate
Under Proposed Rule 12200, parties must arbitrate if ``requested by
the customer,'' and if the other requirements of the rule are
satisfied. One commenter suggested inserting the words ``of the
member'' after the word ``customer'' in the proposed rule text.\44\
This commenter asserted that this change would eliminate attempts by
customers to demand arbitration of disputes against firms with which
the customer does not have an account or other relationship. Another
commenter opposed this suggestion because it could preclude ``selling
away'' claims (allegations that an associated person engaged in
securities activities outside his or her firm).\45\ This commenter
stated that substantial judicial precedent supports the right of a
customer to file a selling away claim against the brokerage firm that
employed such an associated person, even if the customer has no account
with that firm.
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\44\ SIA.
\45\ Eccleston.
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In Amendment 5, NASD responded that adding the words ``of the
member'' after the word ``customer'' would inappropriately narrow the
scope of claims that are required to be arbitrated under the Customer
Code. Further, NASD noted that because Proposed Rule 12200 is
substantially the same as Rule 10301 of the current Code, the comment
is outside the scope of the rule filing.
3. ``Business Activities''
Rule 10301(a) of the current Code provides that a dispute, claim,
or controversy arising in connection with the ``business of'' a member
or the ``activities of'' an associated person is eligible for
arbitration. In comparison, Proposed Rule 12200 would provide that
disputes arising from the ``business activities of the member or the
associated person'' must be arbitrated if the other conditions of the
rule are satisfied. One commenter suggested that this change could
alter the scope of disputes that members must arbitrate with customers,
as well as the scope of the exception for disputes involving
``insurance business activities'' of a member.\46\
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\46\ Ryder.
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In Amendment 5, NASD noted that Proposed Rule 12200 is
substantively the same as Rule 10301 of the current Code and is not
intended to change the scope of arbitrable disputes. NASD also proposed
deleting the insurance company exception from Proposed Rule 12200,
noting that it is included in Proposed Rule 12201.
NASD reconsidered this decision in Amendment 7, and again proposed
to include the insurance business exception in Proposed Rule 12200.
Rule 10101 of the current Code provides that insurance disputes are not
eligible for arbitration,\47\ and Rules 10201 and 10301 of the current
Code delineate the eligible disputes that parties are required to
arbitrate. According to NASD, the proposed rules in the Customer Code
were rearranged to place the mandatory arbitration provision before the
elective arbitration provision in the Customer Code. Because of this
organization, NASD believes that clarity requires the insurance
exception to be included in both provisions.
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\47\ Rule 10101 provides, ``This Code of Arbitration Procedure
is prescribed and adopted pursuant to Article VII, Section 1(a)(iv)
of the By-Laws of the Association for the arbitration of any
dispute, claim, or controversy arising out of or in connection with
the business of any member of the Association, or arising out of the
employment or termination of employment of associated person(s) with
any member, with the exception of disputes involving the insurance
business of any member which is also an insurance company.''
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NASD also proposed to clarify in Amendment 7 that the term
``business activities of a member'' in Proposed Rule 12200 would
include ``selling away'' claims. Under the current Code, NASD accepts
cases brought by customers against associated persons in selling away
cases, and cases by customers against the associated person's member
firm if there is any allegation that the member was or
[[Page 4580]]
should have been involved in the events, such as an alleged failure to
supervise the associated person. As stated in Amendment 5, Proposed
Rule 12200 is not intended to change the scope of arbitrable disputes.
NASD reiterated in Amendment 7 that it would continue to accept these
types of cases under the Customer Code.
H. Proposed Rule 12201--Elective Arbitration
1. Business Activities
The elective arbitration provision of Proposed Rule 12201, like the
mandatory arbitration provision of Proposed Rule 12200, describes the
scope of disputes that parties may choose to arbitrate, if the other
conditions of the rule are satisfied, as relating to the ``business
activities of a member or an associated person, except disputes
involving the insurance business activities of a member that is also an
insurance company.'' One commenter suggested that this phrasing, and in
particular the term ``business activities,'' could alter the scope of
disputes that parties could elect to arbitrate.\48\ This commenter
viewed the reference to ``business activities'' of an associated person
as a substantive change to the types of cases that parties may agree to
arbitrate, stating that the phrase implies a ``scope of employment''
construction. This commenter also noted that including the ``insurance
company'' exception in the elective arbitration rule implies that NASD
cannot entertain the arbitration of such disputes, even if all the
parties agree.
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\48\ Ryder.
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In Amendment 5, NASD disagreed with the commenter, stating that
Proposed Rule 12201 is not intended to alter the scope of claims that
currently are eligible for voluntary arbitration under Rule 10101 of
the current Code. Thus, NASD did not propose to amend Proposed Rule
12201. (See also Section 0, regarding selling away claims.)
2. Disclosures Regarding Insurance
Three commenters suggested that respondents should be required to
disclose ``the presence and amount of insurance, if applicable.'' \49\
These commenters stated that small brokerage firms that have insurance
are able to coerce small settlements by falsely claiming an inability
to pay. Two commenters also stated, ``[c]laimants, who are selecting
arbitrators (some of whom have insurance affilations) need to know
whether an insurance company lawyer is defending.'' \50\ In Amendment
5, NASD stated that because Proposed Rule 12201 is substantively the
same as Rule 10101 of the current Code, these comments are outside the
scope of the rule filing.
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\49\ Canning, Lipner, and Sutherland.
\50\ Canning, Lipner.
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I. Proposed Rule 12203--Denial of NASD Forum
Rule 10301(b) of the current Code provides that the Director of
Arbitration, upon approval of the NAMC or its Executive Committee, may
decline to permit the use of the NASD arbitration forum if the
``dispute, claim, or controversy is not a proper subject matter for
arbitration.'' Proposed Rule 12203(a) would provide that the Director
``may decline to permit the use of the NASD arbitration forum if the
Director determines that, given the purposes of NASD and the intent of
the Code, the subject matter of the dispute is inappropriate, or that
accepting the matter would pose a risk to the health or safety of
arbitrators, staff, or parties or their representatives.'' To ensure
that the authority to deny the forum could not be delegated by the
Director, the rule would provide that only the Director or the
President of NASD Dispute Resolution may exercise the Director's
authority under the rule.
One commenter suggested that the proposed rule should clarify that
if the Director or President denies the use of the forum, and if there
is no alternative forum specified in the arbitration agreement, a
customer can pursue his or her remedies in court.\51\ In Amendment 5,
NASD responded that it does not believe it is appropriate for NASD to
offer an opinion as to any other remedies that a party might be able to
pursue. Accordingly, NASD amended the title of the proposed rule to
read ``Denial of NASD Forum'' to avoid the suggestion that it is under
an obligation to refer a party to another forum.
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\51\ PACE.
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Another commenter expressed concern that the proposed rule would no
longer require the Director to obtain the approval of the NAMC or the
Executive Committee to deny access to the arbitration forum.\52\ In
Amendment 5, NASD stated that the proposed rule is intended to address
circumstances that may require immediate resolution, such as security
concerns and other unusual but serious situations, and in which the
Director needs flexibility. Noting that the proposed rule provides that
this authority may only be exercised by the Director or the President
of NASD Dispute Resolution, NASD did not propose an amendment to
Proposed Rule 12203 in connection with this comment.
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\52\ Ryder.
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J. Proposed Rule 12204--Class Actions
Rule 10301 of the current Code provides that a claim is not
eligible for arbitration at NASD if it is (1) submitted as a class
action, or (2) filed by a member or members of a putative or certified
class action, if the claim is encompassed by a putative or certified
class action filed in federal or state court, or is ordered by a court
for class-wide arbitration at an arbitral forum not sponsored by an
SRO. Such claims, however, may become eligible for arbitration at NASD
if a claimant demonstrates that he or she has elected not to
participate in the putative or certified class action or, if
applicable, has complied with any conditions for withdrawing from the
class prescribed by the court. Rule 10301 of the current Code also
provides that a panel of arbitrators may hear disputes concerning
whether a particular claim is encompassed by a putative or certified
class action. Alternatively, either party may elect to petition the
court with jurisdiction over the putative or certified class action to
resolve such disputes. As published in the Customer Code Notice,
Proposed Rule 12204 is intended to be substantively the same as Rule
10301.
Eighteen commenters raised two interpretive issues with respect to
the class action rule under the current Code.\53\ First, they indicated
that respondents may argue that any claim involving a security that is
also the subject of a pending class action lawsuit is ineligible for
arbitration. In their experience, respondents have offered this
argument even though claims in the arbitration case are factually and
legally distinguishable from those in the class action. They also
stated that respondents that are not defendants in the class action may
make motions to dismiss, citing this argument.
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\53\ Boliver, Canning, Evans, Ilgenfritz, Josel, Komninos,
Lapidus, Lea, Lipner, Lopez, Magary, PIABA, Pounds, Rosenfield,
Shewan, Stoltmann, Sutherland, and Willner.
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Second, the commenters argued that, although the current Code
allows a party to opt out of the class action, it does not explain how
a party can demonstrate to NASD that he or she is not participating in
the class action, either before or after a class has been certified.
In Amendment 5, NASD proposed to clarify in Proposed Rule 12204(b)
that only claims based on the same facts and law and that involve the
same
[[Page 4581]]
defendants as in a class action are not arbitrable. NASD also proposed
to clarify in Proposed Rule 12204(b) the procedure a party would use to
demonstrate to NASD that he or she is opting or has opted out of a
class action. In particular, NASD proposed to amend Proposed Rule 12204
as follows (new language in italics; deleted language in [brackets]):
12204. Class Action Claims
(a) No change.
(b) [No claim that is included] Any claim that is based upon the
same facts and law, and involves the same defendants as in a court-
cert