Wyoming Administrative Code
Agency 048 - Health, Department of
Sub-Agency 0003 - Aging Division
Chapter 8 - PROGRAM ADMINISTRATION FOR BOARDING HOMES
Section 8-7 - Grievance Procedure
Universal Citation: WY Code of Rules 8-7
Current through September 21, 2024
(a) The written grievance procedure shall establish a system of reviewing complaints and allegations of residents right violations to include, but not limited to:
(i) Resident method to voice
grievances;
(ii) Documentation of
the provider's response to verbal and written resident grievances;
(iii) List of agencies, with address and
telephone numbers for residents to contact if grievances are not addressed
satisfactorily (e.g. State Long Term Care Ombudsman); and
(iv) Written reports of the grievances and
resolutions shall be provided to the Department Director's designee, which is
the Licensing Division, within ten (10) days after the grievance is
filed.
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