Current through September 21, 2024
(a) Each hospice
patient/family shall receive a copy of the Hospice patient bill of rights and
responsibilities and each non-hospice respite client/family shall receive a
copy of the non-hospice patient bill of rights and responsibilities.
(b) The hospice program shall keep written
documentation that each patient has received a copy of the patient rights and
responsibilities.
(c) By written
declaration the hospice shall affirm the following hospice patient rights and
responsibilities:
(i) The right to be
informed of the hospice concept, admission criteria, services to be provided by
an interdisciplinary team, options available, and any charges which may be
incurred;
(ii) The right to
participate in developing the individual's plan of care;
(iii) The right to expect that all records
will be confidential;
(iv) The
right to refuse service or withdraw from the hospice program at any
time;
(v) The responsibility to
provide accurate information which may be useful to the hospice in delivering
appropriate care;
(vi) The right to
express a grievance without fear of reprisal;
(vii) The right to be free of any verbal or
physical abuse of any kind; and,
(viii) The right to unrestricted
visitation.
(d) By
written declaration the hospice shall affirm the following non-hospice client
rights and responsibilities:
(i) The right to
be informed of the respite care concept, admission criteria, services to be
provided, options available, and any charges which may be incurred;
(ii) The right to participate in developing
the individual's plan of care;
(iii) The right to expect that all records
will be confidential;
(iv) The
right to refuse service or withdraw from the program at any time;
(v) The right to express a grievance without
fear of reprisal;
(vi) The right to
receive a timely assessment and intervention for a change in
condition;
(vii) The responsibility
to provide accurate information useful to the hospice in delivering appropriate
care which would include the primary physician's name and contact
information;
(viii) The right to be
free of verbal or physical abuse of any kind;
(ix) The responsibility of the caregiver or
designee to be available at prearranged time of discharge;
(x) The responsibility of the caregiver to
provide the hospice program with accessibility, via telephone, to caregiver or
designee, for use in case of emergency;
(xi) The responsibility of the caregiver to
provide the hospice program with an adequate supply of labeled medications in
the containers they were dispensed in and personal supplies. The hospice shall
verify authenticity of caregiver-provided medications;
(xii) The responsibility of the caregiver to
provide a copy of the non-hospice respite client's current medical
record;
(xiii) The responsibility
of the hospice to admit and provide care with physician's orders;
and,
(xiv) The right to
unrestricted visitation.
(e) Hospice responsibilities shall include,
but are not limited to:
(i) Provide quality
care and psychosocial services to patients regardless of race, religion, sex,
age, and/or physical or mental disabilities;
(ii) Train all staff and volunteers
adequately for the level of services they provide;
(iii) Provide care which is:
(A) Ethical;
(B) In the best interest of the
patient/client;
(C) Respectful to
the patient/client/family life values, religious preference, dignity,
individuality; and
(D) Privacy in
treatment and personal needs.
(iv) Provide special attention to the
patient's/client's right to privacy, choice, and dignity, including infants,
small children, and adolescents.