Wyoming Administrative Code
Agency 038 - Wyoming Gaming Commission
Sub-Agency 0003 - Skill Based Amusement Games
Chapter 4 - Game Approvals, Qualifiers, Limitations, and Vendor and Operator Requirements
Section 4-11 - Malfunctions and Defects
Universal Citation: WY Code of Rules 4-11
Current through September 21, 2024
(a) If there is a malfunction or defect of the skill based amusement game:
(i) The vendor shall make a full refund of
the player's balance on the game at the time of the malfunction or
defect;
(ii) The vendor must be
notified no later than twenty-four (24) hours after the initial detection of
the issue by the operator; and
(iii) The Commission must be notified no
later than forty-eight (48) hours after the initial detection of the issue by
the vendor.
(b) Malfunction or defect refers to anything that impedes the player's ability to play the game or receive an award from a skill based amusement game, aside from structural power failure, or other extreme acts of nature or circumstances. Malfunction or defect also refers to a skill based amusement game's ability to store, generate, or produce required reports or information.
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