Wyoming Administrative Code
Agency 038 - Wyoming Gaming Commission
Sub-Agency 0002 - Online Sports Wagering
Chapter 6 - Sports Wagering Accounts
Section 6-4 - Patron Protection Information
Current through September 21, 2024
A sports wagering operator or sports wagering vendor must provide a Commission-approved patron protection information page that must be readily accessible to each patron. The patron protection page must contain, at a minimum, all of the following:
(a) Information about potential risks associated with excessive wagering, and a direct link to the National Council on Problem Gambling as well as links to local assistance;
(b) Notification that underage gambling is a criminal offense and that anyone who facilitates an individual under the age of eighteen (18) to place an online sports wager has committed a criminal offense and must be prohibited from online sports wagering;
(c) A list of the available patron protection measures that can be invoked by the patron, such as self-imposed limits, and information on how to invoke those measures;
(d) Mechanisms in place for patrons to detect unauthorized use of their sports wagering account, such as the patron reviewing financial statements against known deposits;
(e) Method for filing a complaint with the sports wagering operator or sports wagering vendor; and
(f) Method for filing with the Commission an unresolved complaint after all reasonable means to resolve the complaint with the sports wagering operator or sports wagering vendor have been exhausted utilizing forms and in the manner prescribed by the Commission.
