Wisconsin Administrative Code
Department of Transportation
Chapter Trans 143 - Standards for certification of motor vehicle manufacturers' informal dispute settlement procedures
Section Trans 143.02 - Definitions

Universal Citation: WI Admin Code ยง Trans 143.02

Current through February 26, 2024

Words and phrases defined in ch. 340, Stats., have the same meaning in this chapter unless a different definition is specified. In this chapter:

(1) "Certified mechanism" is a manufacturer's informal dispute settlement procedure for resolving consumer allegations of non-conformities in motor vehicles covered under the provisions of s. 218.0171(2) (b), Stats., which has been reviewed and approved by the department of transportation as meeting the requirements specified in this chapter.

(2) "Consumer" means any of the following:

(a) The purchaser of a new motor vehicle, if the motor vehicle was purchased from a motor vehicle dealer for purposes other than resale;

(b) A person to whom the motor vehicle is transferred for purposes other than resale, if the transfer occurs before the expiration of an express warranty applicable to the motor vehicle;

(c) A person who may enforce the warranty;

(d) A person who leases a motor vehicle from a motor vehicle lessor under a written lease.

(3) "Demonstrator" has the meaning set forth in s. 218.0171(1) (bd), Stats.

(4) "Decision maker" means the person or persons within a certified mechanism actually deciding disputes.

(5) "Dispute" means an unresolved complaint initiated by a consumer which alleges a non-conformity in a motor vehicle covered under the provisions of s. 218.0171(2) (b), Stats.

(6) "Executive" has the meaning set forth in s. 218.0171(1) (bp), Stats.

(7) "Manufacturer" means a manufacturer as defined by s. 218.0101(20), Stats., and agents of the manufacturer, including an importer, a distributor, factory branch, distributor branch and any warrantors of the manufacturer's motor vehicles, but not including a motor vehicle dealer.

(8) "Mechanism" means an informal dispute settlement procedure of a manufacturer.

(9) "Motor vehicle" has the meaning set forth in s. 218.0171(1) (d), Stats.

(10) "Nonconformity" has the meaning set forth in s. 218.0171(1) (f), Stats.

(11) "On the face of the warranty" means:

(a) The page on which the warranty text begins, if the warranty is a single sheet with printing on both sides of the sheet, or if the warranty is comprised of more than one sheet; or,

(b) If the warranty is included as a part of a longer document, such as a use and care manual, the page on which the warranty text begins; or,

(c) The first page of a supplemental document issued by the manufacturer for the purpose of complying with this chapter.

(12) "Reasonable attempt to repair" has the meaning set forth in s. 218.0171(1) (h), Stats.

(13) "Warrantor" means any person with the authority to give or offer to give a written warranty which incorporates a certified mechanism.

(14) "Written warranty" means any written affirmation of fact or written promise made in connection with the sale of a motor vehicle.

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