Wisconsin Administrative Code
Public Service Commission
Chapter PSC 160 - Universal Service Support Funding And Programs
Section PSC 160.08 - Telecommunications customer assistance program

The commission may authorize individual telecommunications providers to establish telecommunications customer assistance programs that meet authorized goals and objectives for increasing or stabilizing subscription levels for non-optional, essential telecommunications service within its service territory or to address avoidance of disconnection or limitation of service to low-income households with payment problems. The customer assistance programs may allow a provider to not make available certain essential services, as defined in s. PSC 160.03(2), in order to keep at least minimaltele communications service to certain low-income households with payment problems. The commission shall determine on a case-by-case basis whether or not a telecommunications customer assistance program may receive universal service fund monies.