Current through August 26, 2024
(1) Beginning on May 1, 2001 and by May 1 of
every year thereafter, each electric utility with 100,000 customers or more,
shall file with the commission a report summarizing various measures of
reliability. The form of the report shall be subject to review and approval by
the commission staff. Names and/or numbers used to identify operating areas or
individual circuits may conform to the utility's practice, but should allow
ready identification of the geographic location or the general area served.
Electronic (computer) recording and reporting of the required data and
information is encouraged. The report shall include at least the following
information:
(2)
(a) An overall assessment of the reliability
performance including the aggregate SAIFI, SAIDI and CAIDI indices by system
and each operating area, as applicable.
(b) A list of the worst-performing circuits
based on SAIFI, SAIDI and CAIDI indexes, for the calendar year. This section of
the report shall describe the actions that the utility has taken or will take
to remedy the conditions responsible for each listed circuit's unacceptable
performance. The action(s) taken or planned should be briefly described. Target
dates for corrective action(s) shall be included in the report. When the
utility determines that actions on its part are unwarranted, its report shall
provide adequate justification for such a conclusion.
(c) Utilities that use or prefer alternative
criteria for measuring individual circuit performance to those described in s.
PSC 113.0603 and which are required by this section to
submit an annual report of reliability data, shall submit their alternative
listing of circuits along with the criteria used to rank circuit
performance.
(d) A report on the
accomplishment of the improvements proposed in prior reports for which
completion has not been previously reported.
(e) A description of any new reliability or
power quality programs and changes that are made to existing
programs.
(f) A status report of
any long range electric distribution plans.
(3) In addition to the information included
in sub. (1), each utility shall report the following additional service quality
information:
(a) Route miles of electric
distribution line reconstructed during the year. Separate totals for single-
and three-phase circuits shall be provided.
(b) Total route miles of electric
distribution line in service at year's end, segregated by voltage
level.
(c) Monthly average speed of
answer, as defined in s.
PSC 113.0503(1)
(b), for telephone calls received regarding
emergencies, outages and customer billing problems.
(d) The average number of calendar days a
utility takes to install and energize service to a customer site once it is
ready to receive service. A separate average shall be calculated for each
month, including all extensions energized during the calendar month.
(e) The total number of written and telephone
customer complaints received in the areas of safety, customer billing, outages,
power quality, customer property damage and other areas, by month
filed.
(f) Total annual tree
trimming budget and actual expenses.
(g) Total annual projected and actual miles
of distribution line tree trimmed.
