Wisconsin Administrative Code
Department of Financial Institutions
DFI-Bkg 1-78 - Department of Financial Institutions-Banking
Chapter DFI-Bkg 74 - Collection agencies
Section DFI-Bkg 74.02 - Office requirements
Universal Citation: WI Admin Code ยง DFI-Bkg 74.02
Current through February 26, 2024
(1)
(a)
SHARED OFFICE SPACE. Except as set forth in par. (b), the licensed office of a
collection agency shall not be shared or have a common waiting room with a
practicing attorney or a loan company or be located in a private residence. If
other approved business is conducted in the same office as provided for in s.
218.04(4)
(b), Stats., the books and records of such
other business shall be kept separate from the books and records of the
collection agency.
(b) A collection
agency may share its licensed office with a practicing attorney if the attorney
is an employee of the collection agency. This chapter and s.
218.04,
Stats., apply to an attorney who shares office space under this
paragraph.
(2) OFFICE HOURS. Every licensee shall maintain regular office hours on business days from Monday through Friday and shall be open for business at least 3 hours each day between the hours of 9:00 a.m. and 5:00 p.m. Whenever an office is not open for business at least 6 hours a day between the hours of 9:00 a.m. and 5:00 p.m., a written notice shall be filed with the division setting forth the schedule of office hours.
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