Wisconsin Administrative Code
Department of Agriculture, Trade and Consumer Protection
ATCP 90-139 - Trade and Consumer Protection
Chapter ATCP 132 - Motor vehicle repair
Section ATCP 132.08 - Repair invoice
Current through February 26, 2024
A shop shall prepare an invoice covering every repair made by the shop. The shop shall provide the customer with a complete and accurate copy of the repair invoice before the shop returns the customer's motor vehicle to the customer. The repair invoice shall clearly and conspicuously disclose all of the following:
(1) The name and address of the shop.
(2) The name and address of the customer.
(3) The date on which the repaired motor vehicle, component, part or accessory is tendered back to the customer.
(4) The model, make and license number of the motor vehicle, if the motor vehicle has been in the shop's possession.
(5) The odometer reading when the motor vehicle was received by the shop, if the motor vehicle has been in the shop's possession.
(6) The price for the repairs, stated as the total price or as separate total prices for parts and labor.
(7) An itemized description of the labor, parts, components and accessories supplied in connection with the repairs, including items supplied without cost or at reduced cost because of a shop or manufacturer's warranty. If units of labor time based on flat rate average time are stated on the invoice, the actual labor time shall also be stated.
(8) If any item under sub. (7) carries a warranty from the shop or manufacturer, a statement or notation indicating that fact.
(9) If any item under sub. (7) is used, rebuilt, recycled or reconditioned, a statement or notation indicating that fact.
(10) The identity of each person performing the repairs, including the name of any shop that performed all or part of the repairs as a subcontractor. If a shop employs more than 10 repair personnel who work in teams, the repair invoice may specify the name of the team leader whose team performed the repairs, instead of the individuals who performed the repairs, provided the shop keeps records indicating which team members worked on each repair.
(11) The following statement, printed verbatim: "Motor vehicle repair practices are regulated by chapter ATCP 132, Wis. Adm. Code, administered by the Bureau of Consumer Protection, Wisconsin Dept. of Agriculture, Trade and Consumer Protection, P.O. Box 8911, Madison, Wisconsin 53708-8911."
