West Virginia Code of State Rules
Agency 69 - Health And Human Resources
Title 69 - LEGISLATIVE RULE DEPARTMENT OF HEALTH AND HUMAN RESOURCES
Series 69-17 - Syringe Services Program Licensure
Section 69-17-8 - Participant Rights
Current through Register Vol. XLI, No. 38, September 20, 2024
8.1. Each syringe services program shall have policies and procedures that guarantee the following rights to participants:
8.2. The syringe services program shall notify participants at least 30 days in advance of its intent to permanently change service hours.
8.3. The syringe services program shall provide notice of how to file a complaint with the Office of Health Facility Licensure and Certification, which shall be displayed in the participant service area in a conspicuous place and easily available to participants. The notice shall include the Office of Health Facility Licensure and Certification's telephone number and website.
8.4. The syringe services program shall have policies and procedures that address safety and security issues for participants and staff, including training staff to handle physical or verbal threats, acts of violence, and inappropriate behavior or other escalating and potentially dangerous situations, with emphasis on when assistance needs to be summoned.