West Virginia Code of State Rules
Agency 150 - Public Service Commission
Title 150 - EXEMPT LEGISLATIVE RULE PUBLIC SERVICE COMMISSION
Series 150-35 - Rules Governing Innovative, Alternative Sewer Systems
Section 150-35-6 - Customer User Agreement and educational outreach
Current through Register Vol. XLI, No. 13, March 29, 2024
6.1. User Agreement required. -- Any provider of Innovative, Alternative Sewage Disposal Service shall require all new customers to sign a User Agreement accepting for at least 10 years the type of Innovative, Alternative Sewage Disposal Service to be provided and the method by which billing will occur. If the facilities include on-site treatment of effluent, the User Agreement shall define all of the requirements and responsibilities of the customer with the appropriate charges noted. The User Agreement shall be recorded in the real property records at the Court House in the County in which the customer property is located.
6.2. Educational outreach required. -- Any provider of Innovative, Alternative Sewage Disposal Service that files a certificate of public convenience and necessity application for facilities to provide such service must submit a customer education and outreach plan as a part of the certificate application.
6.3. Customer education and outreach plan requirements. -- The customer education and outreach plan must include, at least, the following: