West Virginia Code of State Rules
Agency 114 - Insurance Commission
Title 114 - LEGISLATIVE RULE INSURANCE COMMISSIONER
Series 114-56 - Quality Assurance Standards For Prepaid Limited Health Service Organizations
Section 114-56-7 - Credentialing & Recredentialing

Current through Register Vol. XLI, No. 38, September 20, 2024

7.1. A prepaid limited health service organization shall ensure that its network has sufficient numbers and types of providers. The PLHSO shall have a written access plan outlining its strategy for maintaining an adequate network and shall implement mechanisms designed to assure the availability of coordinating providers.

7.2. A prepaid limited health service organization shall have written policies and procedures for the credentialing of all providers that include the original credentialing, recredentialing, recertification and reappointment of providers who fall under its scope of authority and action.

a. The governing body, or the group or individual to whom the governing body has formally delegated the credentialing function, shall review and approve credentialing policies and procedures.

b. A credentialing committee or other peer review body shall be established to make recommendations regarding credentialing decisions. The committee shall include providers including, but not limited to, coordinating providers and physicians, as voting members.

7.3. In terms of initial credentialing, a PLHSO shall obtain and review verification of the following from primary sources:

a. A current valid license to practice;

b. When applicable, clinical privileges in good standing at the institution designated by the provider as the primary admitting facility;

c. A valid Drug Enforcement Administration (DEA) certificate, as applicable;

d. Graduation from medical school or appropriate graduate school and completion of a residency, specialty training and board certification, as applicable;

e. Complete work history;

f. Current adequate malpractice insurance according to the PLHSO's policy;

g. Complete professional liability claims history; and

h. Any other information deemed necessary by the PLHSO in determining whether to contract with a prospective provider.

7.4. A prospective provider shall complete an application for membership which includes a statement by the applicant regarding:

a. Reasons for any inability to perform the essential functions of the position, with or without accommodation;

b. Lack of present illegal drug use and alcohol abuse;

c. History of loss of license or felony convictions;

d. History of loss or limitation of privileges or disciplinary activity;

e. Any other information deemed necessary by a PLHSO in determining whether to contract with a prospective provider; and

f. An attestation to the correctness and completeness of the application.

7.5. A prepaid limited health service organization shall request information on the prospective provider from recognized monitoring organizations including: the National Practitioner Data Bank; the appropriate State licensing boards such as the Board of Medicine, the Board of Social Work Examiners, the Board of Examiners of Psychologists, the Board of Examiners in Counseling; and any Medicare/Medicaid sanctioning.

7.6. Representatives from the credentialing committee or members of their staff shall make an initial visit to the office of each coordinating provider. This process shall include documentation of a structured review of the site and of treatment record keeping practices to ensure conformance with the PLHSO's standards.

7.7. A prepaid limited health service organization shall have written policies and procedures for the initial and ongoing quality assessment of health delivery organizations with which it intends to contract. The PLHSO shall confirm that the health delivery organization has been reviewed and approved by a recognized accrediting body, if appropriate, and is in good standing with state and federal regulatory bodies. If the health delivery organization has not been approved by a recognized accrediting body, the PLHSO must develop and implement standards of participation. Health delivery organizations shall include, but are not limited to, facilities providing mental health or substance abuse services in an inpatient, residential or ambulatory setting.

a. At least every three years, the prepaid limited health service organization shall confirm that the health delivery organization continues to be in good standing with the state and federal regulatory bodies and, if applicable, is reviewed and approved by an accrediting body.

7.8. In terms of recredentialing, a prepaid limited health service organization shall develop a process for the periodic verification of credentials which shall be implemented at least every two years.

a. At a minimum, recredentialing shall include verification from primary sources of:
1. A valid state license to practice;

2. Clinical privileges in good standing at the institution designated by the provider as the primary admitting facility;

3. A valid Drug Enforcement Administration (DEA) certificate, as applicable;

4. Board certification, as applicable;

5. Current, adequate malpractice insurance;

6. Professional liability claims history; and

7. Any other information deemed necessary by a PLHSO in determining whether to re-contract with a provider.

b. The recredentialing process shall include a current statement by the applicant regarding reasons for any inability to perform the essential functions of the position, with or without accommodation and lack of present illegal drug use and alcohol abuse.

c. A PLHSO shall request recredentialing information from the National Practitioner Data Bank; the appropriate State licensing boards such as the Board of Medicine, the Board of Social Work Examiners, the Board of Examiners of Psychologists, the Board of Examiners in Counseling; and any Medicare/Medicaid sanctioning.

d. The recredentialing process shall also include a review of data from member complaints andgrievances, results of quality reviews, utilization management, member satisfaction surveys, treatment record reviews and site visits.

e. The recredentialing process shall include an on-site visit to all high-volume coordinating providers and shall involve documentation of a structured review of the site and treatment record keeping practices to ensure conformance with PLHSO standards.

f. A prepaid limited health service organization shall have polices and procedures in place for reducing, suspending or terminating provider privileges which shall include but is not limited to:
1. A mechanism for reporting to the appropriate authorities serious quality deficiencies resulting in suspension or termination; and

2. An appeal process for and notice thereof to the provider.

Disclaimer: These regulations may not be the most recent version. West Virginia may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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