Virginia Administrative Code
Title 12 - HEALTH
Agency 35 - DEPARTMENT OF BEHAVIORAL HEALTH AND DEVELOPMENTAL SERVICES
Chapter 225 - REQUIREMENTS FOR VIRGINIA EARLY INTERVENTION SYSTEM
Part VIII - Dispute Resolution
Section 12VAC35-225-380 - Notification of complaint resolution options

Universal Citation: 2 VA Admin Code 35-225-380

Current through Register Vol. 41, No. 3, September 23, 2024

A. The department shall ensure the availability of procedures for resolving complaints through mediation, an administrative complaint, or a due process hearing.

B. The service coordinator shall inform the child's parent of all options for resolving complaints by providing written and verbal information that explains the options and the procedures for each and shall provide the parent with a contact at the department who can assist the parent in filing a complaint.

Statutory Authority: § 2.2-5304 of the Code of Virginia.

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