Utah Administrative Code
Topic - Public Service Commission
Title R746 - Administration
Rule R746-340 - Service Quality for Telecommunications Corporations
Section R746-340-7 - End User Service Standards For All Telecommunications Corporations
Universal Citation: UT Admin Code R 746-340-7
Current through Bulletin 2025-06, March 15, 2025
A. Public Telecommunications Services -- A telecommunications corporation providing public telecommunications services shall, excluding documented Allowed Service Disruption events listed under R746-340-1(B)(1):
1. meet minimum voice grade requirements as
defined in R746-340-1(B)(19);
2. meet network call completion standards:
a. provide dial tone within three seconds on
at least 98 percent of tested calls placed during average daily busy hours each
month for each wire center; and
b.
assure that no interoffice facilities entirely within a telecommunications
corporation's network, except choke network trunks, exceed two percent
blocking. Intertandem facilities shall be governed by R746-365.
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