Texas Administrative Code
Title 7 - BANKING AND SECURITIES
Part 5 - OFFICE OF CONSUMER CREDIT COMMISSIONER
Chapter 85 - PAWNSHOPS AND CRAFTED PRECIOUS METAL DEALERS
Subchapter A - RULES OF OPERATION FOR PAWNSHOPS
Division 4 - OPERATION OF PAWNSHOPS
Section 85.423 - OCCC Notice

(1) The following notice must be given to let consumers know how to file complaints: "For questions or complaints about this pawn loan, contact (insert name of pawnshop) at (insert pawnshop's phone number and, at pawnshop's option, one or more of the following: mailing address, fax number, website, e-mail address). The pawnshop is licensed and examined under Texas law by the Office of Consumer Credit Commissioner (OCCC), a state agency. If a complaint or question cannot be resolved by contacting the pawnshop, consumers can contact the OCCC to file a complaint or ask a general credit-related question. OCCC address: 2601 N. Lamar Blvd., Austin, Texas 78705. Phone: (800) 538-1579. Fax: (512) 936-7610. Website: occc.texas.gov. Email: consumer.complaints@occc.texas.gov."

(2) The required notice must be given in the language in which a transaction is conducted.

(3) The required notice must be included with each privacy notice. If a pawnbroker delivers a privacy notice simultaneously with the delivery of the pledgor's copy of the pawn ticket, the pawnbroker may fulfill the required notice delivery under this section by complying with paragraph (4) of this subsection.

(4) A notice is required on each pawn ticket of a licensed pawnbroker pursuant to § 14.104, Texas Finance Code and § 85.405 of this title (relating to Pawn Transaction).