Current through Reg. 49, No. 38; September 20, 2024
(a) In general. All
prepaid funeral benefit permit holders are subject to periodic examination. As
a result of the examination, the permit holder will be assigned a confidential
uniform risk rating of 1 to 5 as further described in this section. The uniform
risk rating represents a judgment of the overall risk profile presented by the
permit holder in relation to the purposes of regulation. In general, a rating
of 1 indicates the highest level of compliance and the least degree of
supervisory concern, and a rating of 5 indicates the lowest level of compliance
and the highest degree of supervisory concern. A rating of 3, 4 or 5 is
considered less than satisfactory for purposes of Finance Code §
RSA
154.053(b)(1)(A).
(b) Overall risk profile. Evaluation of the
overall risk profile of the permit holder can be described as involving three
interrelated attributes or components, although these attributes are not
separately rated.
(1) Management. This
attribute or portion of the evaluation involves judgment of the ability, skill,
and motivation of management and staff of the permit holder to identify,
measure, monitor, and control potential problems and risks. Competent
management should be able to develop and apply management practices and
procedures suitable to the size of the permit holder and the nature and
complexity of its activities. In addition, the willingness and ability of
management to comply with applicable laws and regulations are important
considerations.
(2) Compliance.
This attribute or portion of the evaluation involves judgment of the degree to
which the permit holder administers prepaid funeral contracts in accordance
with governing instruments and applicable laws and regulations and the degree
to which the permit holder adheres to sound fiduciary principles. The examiner
will consider the extent and nature of violations discovered during the
examination, and will assess the manner and methods by which the permit holder
discovers and corrects violations. Correction of violations cited in previous
examinations will also be considered.
(3) Financial condition. This attribute or
portion of the evaluation involves judgment of the overall financial condition
of the permit holder in relation to the risks imposed by its size and the
nature and complexity of its activities. An important consideration is the
extent of the financial resources available to the permit holder for the
purpose of fulfilling its responsibilities and obligations over the life of the
prepaid funeral contracts under its control, including those currently
outstanding and those reasonably anticipated to exist in the future.
Availability of financial resources can be demonstrated through or enhanced by
undertakings of a parent company or associated holding company.
(c) Uniform risk ratings. The
uniform risk rating is a single number, 1 to 5, that is based upon a
qualitative analysis of the overall risk profile of the permit holder. The
rating is not determined through application of a mathematical formula, but is
instead based upon a judgment that balances an assessment of the attributes
described in subsection (b) of this section in light of all other relevant
factors, such as the size of the permit holder and the complexity of its
operations.
(1) Rating "1" (Strong Overall
Condition). Permit holders assigned a uniform risk rating of 1 are sound in
every respect; any adverse findings or comments are of a minor nature and can
be resolved in the normal course of business by management. Permit holders in
this group give no cause for supervisory concern.
(A) Management.
(i) Consistently and effectively identifies,
measures, monitors, and controls potential problems and risks. Demonstrates the
ability to promptly and successfully address existing and potential problems
and risks.
(ii) Demonstrates strong
management practices and procedures relative to the size of the permit holder
and the nature and complexity of its activities.
(iii) Demonstrates a willingness and ability
to comply with applicable laws and regulations.
(B) Compliance.
(i) Administers prepaid funeral contracts in
accordance with governing instruments and applicable laws and
regulations.
(ii) Demonstrates
adherence to sound fiduciary principles.
(iii) Any noted violations are isolated,
technical in nature and easily correctable.
(iv) Corrects any violations in a timely
manner and correction may occur after self evaluation.
(C) Financial condition.
(i) The overall financial condition of the
permit holder is strong in relation to the risks imposed by its size and the
nature and complexity of its activities.
(ii) Demonstrates more than sufficient
financial resources available for the purpose of fulfilling the permit holder's
responsibilities and obligations over the life of the prepaid funeral contracts
under its control, including those currently outstanding and those reasonably
anticipated to exist in the future.
(2) Rating "2" (Satisfactory Overall
Condition). Permit holders assigned a uniform risk rating of 2 are generally
satisfactory but may reflect a few weaknesses. To the extent that deficiencies
are correctable in the normal course of business, supervisory concern is not
warranted.
(A) Management.
(i) In general, effectively identifies,
measures, monitors, and controls potential problems and risks. Minor weaknesses
may exist, but are not material to the soundness of the permit holder and are
being addressed.
(ii) Demonstrates
satisfactory management practices and procedures relative to the size of the
permit holder and the nature and complexity of its activities.
(iii) Demonstrates a willingness and ability
to comply with applicable laws and regulations.
(B) Compliance.
(i) Administers prepaid funeral contracts in
substantial compliance with governing instruments and applicable laws and
regulations.
(ii) Demonstrates
adherence to sound fiduciary principles.
(iii) Any noted violations are generally
technical in nature and few in number.
(iv) Corrects violations in a timely
manner.
(C) Financial
condition.
(i) The overall financial
condition of the permit holder is satisfactory in relation to the risks imposed
by its size and the nature and complexity of its activities.
(ii) Demonstrates sufficient financial
resources available for the purpose of fulfilling the permit holder's
responsibilities and obligations over the life of the prepaid funeral contracts
under its control, including those currently outstanding and those reasonably
anticipated to exist in the future.
(3) Rating "3" (Marginal Overall Condition).
Permit holders assigned a uniform risk rating of 3 exhibit operating and
compliance weaknesses ranging from moderate to marginally severe. Permit
holders in this group require more than normal supervision to assure correction
of deficiencies and are considered less than satisfactory.
(A) Management.
(i) May inadequately identify, measure,
monitor, or control potential problems and risks. The capabilities or resources
of management may be insufficient to address existing and potential problems
and risks.
(ii) Management
practices and procedures need improvement or are less than satisfactory in
relation to the size of the permit holder and the nature and complexity of its
activities.
(iii) May demonstrate a
reluctance to take all necessary steps to comply with applicable laws and
regulations.
(B)
Compliance.
(i) Compliance practices are less
than satisfactory. Contract administration may be in substantial noncompliance
with governing instruments, and applicable laws.
(ii) May fail to consistently adhere to sound
fiduciary principles.
(iii)
Violations may be in evidence, some of which may be repeat
criticisms.
(iv) May fail to
correct violations in a timely manner.
(C) Financial condition.
(i) The overall financial condition of the
permit holder is less than satisfactory in relation to the risks imposed by its
size and the nature and complexity of its activities.
(ii) Financial resources may not be
sufficient for the purpose of fulfilling the permit holder's responsibilities
and obligations over the life of the prepaid funeral contracts under its
control, including those currently outstanding and those reasonably anticipated
to exist in the future. The permit holder's financial condition needs to be
improved.
(4)
Rating "4" (Poor Overall Condition). Permit holders assigned a uniform risk
rating of 4 exhibit poor operating and compliance weaknesses. Permit holders in
this group require increased supervisory attention to assure prompt corrective
action.
(A) Management.
(i) The level of problems and risk exposure
is excessive. Problems and risks are inadequately identified, measured,
monitored, or controlled and require immediate action by management to preserve
the soundness of the permit holder. Identified criticisms are not being
addressed or resolved.
(ii)
Management practices and procedures are inadequate relative to the size of the
permit holder and the nature and complexity of its activities.
(iii) May demonstrate an unwillingness or
inability to take all necessary steps to comply with applicable laws and
regulations.
(B)
Compliance.
(i) The level of compliance
problems is significant. Contract administration may be notably deficient and
in substantial noncompliance with governing instruments, and applicable
laws.
(ii) May fail to consistently
adhere to sound fiduciary principles.
(iii) Substantive violations exist and may
remain uncorrected from previous examinations.
(iv) May fail to correct violations in a
timely manner.
(C)
Financial condition.
(i) The overall
financial condition of the permit holder is deficient or deteriorating in
relation to the risks imposed by its size and the nature and complexity of its
activities.
(ii) Demonstrates
insufficient financial resources available for the purpose of fulfilling the
permit holder's responsibilities and obligations over the life of the prepaid
funeral contracts under its control, including those currently outstanding and
those reasonably anticipated to exist in the future. The permit holder's
financial condition needs to be improved.
(5) Rating "5" (Critically Deficient Overall
Condition). Permit holders assigned a uniform risk rating of 5 exhibit
performance or conditions which are critically deficient in numerous major
respects. Permit holders in this group are of the greatest supervisory concern
and as such, require ongoing supervisory attention.
(A) Management.
(i) Problems and risks are inadequately
identified, measured, monitored, or controlled and now threaten the continued
viability of the permit holder or the ability to perform as contracted.
Incompetent or neglectful administration and inadequate resources may have
contributed to existing problems. Management has not demonstrated the ability
to promptly and successfully address existing and potential problems and
risks.
(ii) Management practices
and procedures are critically deficient relative to the size of the permit
holder and the nature and complexity of its activities, and may evidence a
flagrant disregard for the interests of contract purchasers and
beneficiaries.
(iii) May
demonstrate an unwillingness or inability to take all necessary steps to comply
with applicable laws and regulations.
(B) Compliance.
(i) The level of compliance problems is
critically deficient. Contract administration may be critically deficient or
incompetent and there is a flagrant disregard for the terms of the governing
instruments, and interests of contract beneficiaries.
(ii) May frequently engage in transactions
that compromise its duties and sound fiduciary principles.
(iii) Numerous substantive violations exist
and may be flagrant or repeated.
(iv) Fails to correct violations in a timely
manner.
(C) Financial
condition.
(i) The overall financial
condition of the permit holder is critically deficient in relation to the risks
imposed by its size and the nature and complexity of its activities.
(ii) Demonstrates insufficient financial
resources available for the purpose of fulfilling the permit holder's
responsibilities and obligations over the life of the prepaid funeral contracts
under its control, including those currently outstanding and those reasonably
anticipated to exist in the future. The continued viability of the permit
holder is threatened.