Texas Administrative Code
Title 43 - TRANSPORTATION
Part 10 - TEXAS DEPARTMENT OF MOTOR VEHICLES
Chapter 206 - MANAGEMENT
Subchapter D - PROCEDURES IN CONTESTED CASES
Section 206.97 - Customer Service and Protection Advisory Committee (CSPAC)
Universal Citation: 43 TX Admin Code § 206.97
Current through Reg. 50, No. 13; March 28, 2025
(a) The CSPAC is created to make recommendations, as requested by the department and board, on the following:
(1) investigation and enforcement issues, including: vehicle titles and registration fraud; lemon law; the warranty performance program; and various other topics affecting consumers; and
(2) topics related to improving and enhancing customer service by the department, including, but not limited to the following: infrastructure; new customer service initiatives; policy and process improvements; and technology.
(b) The CSPAC shall comply with the requirements of § 206.93 of this title (relating to Advisory Committee Operations and Procedures).
(c) The CSPAC shall expire on July 7, 2027.
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