Texas Administrative Code
Title 43 - TRANSPORTATION
Part 1 - TEXAS DEPARTMENT OF TRANSPORTATION
Chapter 9 - CONTRACT AND GRANT MANAGEMENT
Subchapter L - HISTORICALLY UNDERUTILIZED BUSINESS (HUB) PROGRAM
Section 9.365 - Review and Investigation of Complaints

Universal Citation: 43 TX Admin Code § 9.365

Current through Reg. 50, No. 13; March 28, 2025

(a) The department will review each complaint filed under § 9.364 of this subchapter (relating to Complaints) and will notify the complainant that the department has determined that:

(1) an investigation is warranted; or

(2) an investigation is not necessary and the reasons for that determination.

(b) The executive director will appoint a division or office of the department to review and investigate the complaint.

(c) The reviewing entity will forward the written findings to the complainant and respondent.

(d) If the finding confirms the complaint, the reviewing entity will meet with the complainant and respondent to discuss a conciliation agreement.

(e) If the parties concur, the reviewing entity will prepare a conciliation agreement for execution and will monitor the agreement to completion.

(f) If the parties do not agree to a conciliation agreement, the director of the reviewing entity will make a decision regarding corrective action needed and monitor the corrective action, if any.

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