Texas Administrative Code
Title 40 - SOCIAL SERVICES AND ASSISTANCE
Part 19 - DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES
Chapter 702 - GENERAL ADMINISTRATION
Subchapter I - OFFICE OF CONSUMER AFFAIRS SERVICES
Division 2 - OFFICE OF CONSUMER AFFAIRS COMPLAINT PROCESS
Section 702.823 - Must a complainant go through another agency complaint process before contacting the Office of Consumer Affairs?

Universal Citation: 40 TX Admin Code § 702.823

Current through Reg. 49, No. 38; September 20, 2024

No. Although the Department of Family and Protective Services encourages complaint resolution at the local level, a complainant may file a complaint with the Office of Consumer Affairs at any time, without going through another agency process for complaint resolution.

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