Texas Administrative Code
Title 28 - INSURANCE
Part 2 - TEXAS DEPARTMENT OF INSURANCE, DIVISION OF WORKERS' COMPENSATION
Chapter 65 - UNETHICAL OR FRAUDULENT CLAIMS PRACTICES
Section 65.10 - Actions by Carrier, Claimant's Attorney, and/or Agent

Universal Citation: 28 TX Admin Code ยง 65.10

Current through Reg. 49, No. 38; September 20, 2024

The following willful acts shall be deemed unethical or fraudulent conduct by the board.

(1) Carrier representatives:

(A) misrepresenting to claimants, employers, or health providers the provisions of the Workers' Compensation Law of Texas;

(B) failing to submit to the board any settlement agreement executed by the parties;

(C) failing to immediately notify the board of the suspension or stopping of compensation and the reason for such suspension or stopping of compensation;

(D) stopping or suspending compensation without substantiating evidence that such action is authorized by law;

(E) misrepresenting that one is employed by the State of Texas or any agency thereof;

(F) instructing employers not to file Employer's First Reports of Injury with the board when such filing is required by statute;

(G) instructing employers to violate the claimant's rights guaranteed by Texas Civil Statutes, Article 8306, §7;

(H) failing to promptly tender full death benefits where no bona fide dispute exists as to the liability of the carrier;

(I) allowing an employer to dictate the methods by which and the terms on which a claim is handled and settled. Nothing in the foregoing shall prohibit the free discussion of a claim prior to prehearing conference, prohibit the employer's assistance in the investigation and evaluation of a claim prior to pre-hearing conference, or prohibit the employer's attendance at a pre-hearing conference and participation therein as a witness/observer;

(J) failing to confirm medical benefits coverage to any persons or facility providing medical treatment to a claimant where no bona fide dispute exists as to the liability of the carrier;

(K) failing, without good cause, to attend a pre-hearing conference;

(L) attending a pre-hearing conference without complete authority or failing to exercise authority to effectuate settlement;

(M) adjusting workers' compensation claims in any manner contrary to the provisions of the Adjusters Licensing Act or the rules and regulations of the State Board of Insurance;

(N) failing to promptly process claims in a reasonable and prudent manner;

(O) failing to initiate or reinstate compensation when due where no bona fide dispute exists as to the liability of the carrier;

(P) misrepresenting the reason for not paying compensation or for the suspension of compensation;

(Q) misdating the Form A-1 so as to distort the true date of the initial payment of compensation;

(R) making notations on drafts or other instruments so as to indicate that the draft or instrument represents a final settlement of a claim when in fact the claim is still open and pending before the board;

(S) failing and refusing to pay compensation from week to week as and when the same matures and accrues directly to the person entitled thereto;

(T) failing to pay an award of the board as directed by the board when no appeal is perfected;

(U) violating any rule of the board;

(V) controverting claims when evidence clearly indicates compensability;

(W) failing to file with the board, immediately upon receipt, originals of the E-1, Employer's First Report of Injury or Illness; E-2, Employer's Supplemental Report of Injury; and IAB-150, Employer's Wage Statement.

(2) Claimant's attorney and/or agents:

(A) failing, without good cause, to attend a pre-hearing conference;

(B) committing an act of barratry as defined by the laws of this state;

(C) withholding sums not authorized by the board from claimant's weekly compensation or from advancements;

(D) entering into a compromise settlement agreement without the knowledge, consent, and signature of the claimant or beneficiary;

(E) taking a fee or withholding expenses in excess of such sums authorized by the board;

(F) refusing or failing to make prompt delivery to claimant (client) of the funds belonging to claimant as a result of a compromise settlement agreement, A-2 payment or award;

(G) violating the Code of Professional Responsibility of the State Bar of Texas;

(H) violating any rule of the board. (Rev.1979).

Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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