Texas Administrative Code
Title 28 - INSURANCE
Part 1 - TEXAS DEPARTMENT OF INSURANCE
Chapter 3 - LIFE, ACCIDENT, AND HEALTH INSURANCE AND ANNUITIES
Subchapter S - MINIMUM STANDARDS AND BENEFITS AND READABILITY FOR INDIVIDUAL ACCIDENT AND HEALTH INSURANCE POLICIES
Section 3.3092 - Format, Content, and Readability for Outline of Coverage
Universal Citation: 28 TX Admin Code § 3.3092
Current through Reg. 50, No. 13; March 28, 2025
(a) Format.
(1) Each outline of coverage must contain the
appropriate text and be in the appropriate format of the outlines of coverage
set forth in this subchapter and may not contain any material of an advertising
nature, except for the insurer's logotype.
(2) The outline of coverage must be plainly
printed in light-faced type of a style in general use, the size of which must
be uniform except as provided in paragraph (4) of this subsection and not less
than 12 point with a lowercase unspaced alphabet length not less than 130
point, with a minimum of one-point leading.
(3) The contrast and legibility of the color
of ink and the color of paper of the outline of coverage must be substantially
the equivalent of that of black ink on white paper.
(4) Text that is capitalized or underscored
in the outline of coverage may be of a different style type the size of which
may be the same as or larger than that of other text.
(5) When an outline of coverage is integrated
with a sales brochure, multi-colored ink may be used on all portions of the
brochure except the outline of coverage.
(b) Content.
(1) Drafting instructions for paragraph 1.
The following language must appear in each outline of coverage: READ YOUR
POLICY CAREFULLY. This outline of coverage provides a very brief description of
the important features of your policy. This is not the insurance contract and
only the actual policy provisions will control. The policy itself sets forth,
in detail, the rights and obligations of both you and your insurance company.
It is, therefore, important that you READ YOUR POLICY CAREFULLY!
(2) Drafting instructions for paragraph 2.
This paragraph must be in the applicable form set out in §
3.3093 of this title (relating to
Prescribed Outlines of Coverage) for the category of coverage
provided.
(3) Drafting instructions
for paragraph 3. This paragraph must set forth a brief specific description of
the benefits (including dollar amounts and number of days duration where
applicable) provided by the policy with which the outline of coverage is to be
used. The description must be stated clearly and concisely, and include a
description of any elimination periods, deductible amounts, inner limits or
co-payment requirements, and any other items applicable to the benefits
described. If a benefit is stated in the outline of coverage but not provided
in the policy as applied for or issued, a notation must be made in the outline
of coverage to the effect that no coverage is provided for that
benefit.
(4) Drafting instructions
for paragraph 4. This paragraph must briefly describe any policy provisions
which exclude, eliminate, restrict, reduce, limit, delay, or in any other
manner operate to qualify payment of the benefits described in paragraph (3) of
this subsection. The circumstances under which any reduction becomes operative
must be included. Limitations on coverage for pre-existing conditions that
qualify payment of benefits must be summarized. Provisions which reduce
benefits otherwise payable due to other coverage must be described.
(5) Drafting instructions for paragraph 5.
This paragraph must include a description of the provisions regarding
renewability including any limitation by age, time, or event, status
requirements, any reservation by the insurer of a right to change premiums or
right of cancellation, and any other matter appropriate to the terms and
conditions of renewability. If the policy, or any part of the policy, consists
of individual hospital, medical, or surgical coverage, paragraph 5 must include
language regarding guaranteed renewability substantially similar to the
following: "This (policy/coverage) is guaranteed renewable. That means that you
have the right to keep the policy in force with the same benefits, except that
we may discontinue or terminate the policy if:
1. You fail to pay premiums as required under
the policy;
2. You have performed
an act or practice that constitutes fraud, or have made an intentional
misrepresentation of material fact, relating in any way to the policy,
including claims for benefits under the policy; or
3. We stop issuing the (policy/coverage) in
Texas, but only if we notify you in advance." (Include, if coverage offered by
an issuer under the Insurance Code, Chapter 842 : "4. You no longer reside,
live, or work in our service area, as described in the policy.") (Include, if
applicable: "This policy will not terminate when a covered person becomes
eligible for Medicare. However, the policy excludes any benefits that are paid
to a covered person by Medicare.") "Unless the policy is 'noncancellable,' as
defined in the policy, we have the right to raise rates on your policy at each
time of renewal, in a manner consistent with the policy and Texas law. If the
policy is noncancellable, our right to raise rates is limited by the definition
of 'noncancellable' contained in the policy, and by Texas law."
(6) Drafting instructions for
paragraph 6. The total premium payable must be stated. In the event the mode
stated is not an exact multiple of the annual premium, then the annual premium
must also be stated. Initial policy fees must be stated separately. If premiums
are "step-rated," they must either be disclosed for each step or the initial
premium may be disclosed accompanied by a statement as follows: "Renewal
premiums for this policy will increase periodically depending upon (your age)
(the policy year)." Unless a policy is issued with guaranteed premium rates,
this paragraph must contain the statement "premiums are subject to change."
This paragraph must also include a statement of the policy grace
period.
(c) Readability.
(1) Insurers must utilize an appropriate test
of readability in gauging the readability of paragraphs 3 through 6 of the
Outline of Coverage prescribed in this section and §§
3.3090,
3.3091, and
3.3093 of this title (relating to
Outline of Coverage Generally; Notice Requirements for Outline of Coverage of
Limited Benefit, Supplemental and Non-conventional Coverages; and Prescribed
Outlines of Coverage). Such test may be selected from any one of the following:
(A) "Flesch" Formula, Rudolf Flesch,
The Art of Readable Writing (1949, as revised in
1974);
(B) Fry Graph, Edward Fry,
Journal of Reading (April 1968);
(C) Chall Readability, Jean Chall and Edgar
Dale, "A Formula for Predicting Readability"; Educational Research
Bulletin (January 1948);
(D) FOG Index, Robert Gunning, "The Technique
of Clear Writing" and "How to Take the Fog Out of Writing," Dartnell
Press;
(E) Farr-Jenkins-Paterson,
"Simplification of Flesch Reading Ease Formula," Journal of Applied
Psychology (October 1951);
(F) any other test which may from time to
time be established or approved by the commissioner.
(2) In utilizing a readability test, insurers
must establish a specific minimum level of readability which may not be more
difficult than the equivalent of a ninth-grade reading level. In determining
the readability level, all prescribed language, any medical terms, or formal
names may be deleted as a criteria of readability.
(3) Each insurer must notify the commissioner
as to the readability test adopted in compliance with this section and any
changes made or intended to be made in the use of such text.
(4) The insurer must file the readability
score of the outline of coverage along with the outline of coverage.
(5) This subsection does not apply to
outlines of coverage used in connection with policies providing business buy
out agreements or key man coverage.
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