Texas Administrative Code
Title 28 - INSURANCE
Part 1 - TEXAS DEPARTMENT OF INSURANCE
Chapter 12 - INDEPENDENT REVIEW ORGANIZATIONS
Subchapter C - GENERAL STANDARDS OF INDEPENDENT REVIEW
Section 12.202 - Personnel and Credentialing
Current through Reg. 50, No. 13; March 28, 2025
(a) Personnel employed by or under contract with the IRO to perform independent reviews must be appropriately trained, qualified, and, if applicable, currently licensed, registered, or certified. These personnel must be currently involved in an active practice. An exception to the active practice requirement is the medical director of the IRO. Personnel who obtain information directly from a physician, dentist, or other health care provider, either orally or in writing, and who are not physicians or dentists, must be nurses, physician assistants, or health care providers qualified to provide the service requested by the provider. This provision must not be interpreted to require such qualifications for personnel who perform clerical or administrative tasks.
(b) The IRO is required to provide to the commissioner:
(c) An IRO must be under the direction of a medical director who is a physician currently licensed and in good standing to practice medicine by a state licensing agency in the United States. The medical director functions must include, but are not limited to, conducting:
(d) The IRO must maintain credentialing and recredentialing files of personnel who are either employed or under contract to perform independent reviews. At a minimum, the IRO must keep the following credentialing and recredentialing information current and available for review by the department and TDI-DWC on request:
(e) Notwithstanding subsections (c) and (d) of this section, a physician, dentist, or other person who performs independent review whose license has been revoked by any state licensing agency in the United States is not eligible to direct or conduct independent review.
(f) Notwithstanding subsection (c) of this section, an IRO that performs independent review of a health care service provided under Labor Code Title 5 or Insurance Code Chapter 1305 must comply with the licensing and professional specialty requirements for personnel performing independent review as provided by Labor Code §§ 408.0043 - 408.0045 and 413.031; Insurance Code § 1305.355; and Chapters 133 and 180 of this title.
(g) The IRO must require physicians and other providers who conduct independent reviews to sign and date the certification of independence and qualifications of the reviewer in the format prescribed by the department. The certification of independence and qualifications of the reviewer includes certification that the physician or other provider who conducts the independent review:
(h) The information required in this section must be available for examination and review by the department and TDI-DWC personnel on request.
(i) The IRO must require those physicians and other providers who conduct independent reviews to notify the IRO of any changes in the information in subsection (d) of this section.