Texas Administrative Code
Title 28 - INSURANCE
Part 1 - TEXAS DEPARTMENT OF INSURANCE
Chapter 1 - GENERAL ADMINISTRATION
Subchapter E - NOTICE OF TOLL-FREE TELEPHONE NUMBERS AND PROCEDURES FOR OBTAINING INFORMATION AND FILING COMPLAINTS
Section 1.602 - Notice of Website
Universal Citation: 28 TX Admin Code § 1.602
Current through Reg. 50, No. 13; March 28, 2025
(a) Purpose and applicability.
(1) The purpose of this
section is to establish the form and content of the notice required under
Insurance Code §
32.104(b),
concerning Duties of Insurer.
(2)
This section applies to insurers that comprise the top-25 insurance groups in
the national market and that issue residential property insurance or personal
automobile insurance policies in this state, including a Lloyd's plan, a
reciprocal or interinsurance exchange, a county mutual insurance company, a
farm mutual insurance company, the Texas Windstorm Insurance Association, the
FAIR Plan Association, and the Texas Automobile Insurance Plan
Association.
(3) This section
applies to all residential property insurance and personal automobile insurance
policies that are delivered, issued for delivery, or renewed in this state on
or after January 1, 2008.
(b) Notice requirements. Insurers must comply with either subsection (b)(1) or (b)(2) of this section or may opt to comply with both.
(1) Notwithstanding the
requirements in §
1.601(a)(2) of
this title (relating to Notice of Toll-Free Telephone Numbers and Information
and Complaint Procedures), the insurer must include the text in subparagraphs
(A) and (B) of this paragraph in the notice required under §
1.601(a)(2) of
this title with each policy specified. The text must be in a type size no
smaller than 10 point. The heading "To compare policies and prices" must be in
bold type. The website address "HelpInsure.com" must be in bold type and must
be preceded by one blank line.
(A) "To compare
policies and prices: Visit HelpInsure.com to compare prices and coverages on
home and auto insurance policies. The website is a service of the Texas
Department of Insurance and the Office of Public Insurance Counsel" in the
English portion.
(B) "Para comparar
pólizas y precios: Visite HelpInsure.com para comparar precios y
coberturas en pólizas de seguro para el hogar y automóvil. El
sitio web es un servicio del Departamento de Seguros de Texas y de la Oficina
del Asesor Público de Seguros (Office of Public Insurance Counsel, por
su nombre en inglés)" in the Spanish portion.
(C) Insurers must begin using the notice form
described in this paragraph no later than July 1, 2023. Insurers may continue
using the previous notice form until that time.
(2) The insurer must provide the following
notice in a conspicuous manner with each policy. The notice must be printed in
type size that is at least as large as the type used for the main body of the
policy, and it must be preceded and followed by at least one blank line.
"Insurance Website Notice" and "Aviso del Sitio Web de Seguros" must be in all
capital letters and bold type and "HelpInsure.com" must be in bold type.
Insurers must begin using the notice described in this paragraph no later than
May 1, 2020. Insurers may continue using the previous notice until that time.
Disclaimer: These regulations may not be the most recent version. Texas may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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